Lexmark P704, P706, P707, Z705, Z708 User Guide

Z700 Series Color Jetprinter™
P700 Series Photo Jetprinter™

User’s Guide for Mac OS X

• Setup troubleshooting

A checklist to find solutions to common setup problems.

• Printer overvie w

Learn about t he printer parts and the printer software.

• Printing ideas

How to print several projects on various types of paper.

• Maintenance

Caring for your cartridges and ordering supplies.

• General troubleshooting

Error messages, print quality problems, paper jams, and
much more.

January 2003

www.lexmark.com

Edition: January 2003

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This software and any accompanying documentation provided under this agreement are commercial computer software and
documentation developed exclusively at private expense.

2

Content s

Chapter 1: Printer overview .......................................................... 5

Understanding the printer parts..................................................... ................. 5

Using memory ca r ds (L e x m a rk P7 00 S e ries only)............ ............. .. .. ............ 7

Using the printer software .............................................................................. 9

Using the paper type sensor.......................... .................. ................... ......... 14

Chapter 2: Printing ideas............................................................. 15

Printing on plain p a pe r . .. .............................................................................. 15

Printing phot o s .... .. .. ................................................................................ .. .. . 16

Printing on premium paper........................................................................... 18

Printing card s .... .. .......................... ... .. .......................................................... 20

Printing envelopes........................................................................................ 23

Printing color images in black and white............................ ...................... .... 25

Printing labels............................................................................................... 26

Printing handouts ........................................................................................ 29

Printing iron-on transfers.............................................................................. 31

Printing trans p a re n c ie s.......... ....................................... .. ... .......................... . 33

Printing your document in reverse order ...................................................... 35

Chapter 3: Maintenance............................................................... 37

Replacing the print cartridges... .. .................... .................... .................... .. .... 37

Specifying cartridge setti ngs in the printer software..................................... 40

Aligning the prin t cartridges... .. ..................................................................... 41

Improving print quality.................................................................................. 42

Preserving the print cartridges..................................................................... 44

Ordering supplies..... ............................... ............................... ...................... 44

Chapter 4: Setup troubleshooting.............................................. 45

Contents

3

Troubleshooting checklist............................................................................. 45

When I insert the printer software CD, nothing happens.............................. 46

Solving printer software installation problems.............................................. 47

Chapter 5: General troubleshooting........................................... 49

Solving network printing problems ............................................................... 49

Understanding error messages and flashing l ight s...................................... 49

Resolving unsuccessful or slow printing....................................................... 51

Clearing paper misfeeds or jams......... ......................................................... 53

Solving print quality problems ...................................................................... 55

Solving specialty media problems................................................................ 57

Notices........................................................................................... 59

Glossary......................................................................................... 61

Index............................................................................................... 64

Contents

4

1

Printer overview

Understanding the printer parts

Lexmark™ Z700 Series Color Jetprinter™

Paper support

Paper guide and
release tab

Front cover

USB cable connector

Power supply connector

Paper Feed button

Power button

Paper exit tray

Printer overview

5

Lexmark P700 Series Photo Jetprinter™

Paper guide
and release tab

Front cover

USB cable connector

Paper support

Power supply connector

Paper Feed button

Power button

Memory card slots

USB card reader

Paper exit tray

Use this: When you want to:

Front cover • Install or change print cartridges.

• Clear a paper jam.
Memory card slots Access your photos.
Paper exit tray Stack paper after printing.

Understanding the printer parts

6

Use this: When you want to:

Paper Feed button • Eject paper from the printer.

• Check the printer status. For more information, see “Understanding

error messages and flashing lights” on page 49.
Paper guide and release tab Make sure paper feeds correctl y into the printer.
Paper support Keep paper straight in the printer.
Power button • Turn the printer on or off.

• Check the printer status. For more information, see “Understanding
error messages and flashing lights” on page 49.

Power supply connector Supply power to the printer.
USB cable connector Connect the printer to the computer.
USB card reader Transfer data from a memory card to your computer.

Using memory cards (Lexmark P700 Series only)

Most digital cameras use a memory card to store photos. You can insert the memory card into your
printer and print your photos or save them on your computer.

Inserting a memory card

Your printer supports the following digital media:

• CompactFlash I and II

• IBM Microdrive

• Secure Digital

• MultiMedia Card

• Memory Stick

• SmartMedia

Using memory cards (Lexmark P700 Series only)

7

The USB card reader on your printer has four slot s to accommodate these media. This illustration
shows you where to insert each of the supported memory cards.

CompactFlash I and II,
IBM Microdrive

Secure Digital,
MultiMedia Card

Memory Stick

SmartMedia

Before you insert your memory card, consider the following information:

• Your printer recognizes one source for photos at a time. Insert only one memory card at a

time.

• A small button on top of the card reader light s up o nce the card is properly installed.

If you are inserting a memory card of this type: Make sure:

• CompactFlash I and II

• IBM Microdrive

•Memory Stick

• Secure Digital

• MultiMedia Card

• SmartMedia The gold contact area faces toward the printer.

The name label faces toward the printer.

The gold contact area faces away from the printer.

When you insert your memory card into the card reader, an icon representing a new drive appears
on your desktop. Once that new drive appears, you can work with the file s in the same way as you
would with any removable media like a floppy disk. When you are done with the memory card, drag
the icon to the trash can. You can then remove the memory card.

Using memory cards (Lexmark P700 Series only)

8

Using the printer software

Your printer integrates with the Page Setup dialog and Print dialog that come with Mac OS X. The
CD that comes with your printer also includes the Z700-P700 Series Utility.

To customize the settings for your document, refer to the “Page Setup dialog” on page 9 and the
“Print dialog” on page 10. For more information on which settings to select for your document, see
“Printing ideas” on page 15. When you install the print e r software, the Page Setup and Print dialogs
are set to these default settings:

Print Quality: Normal Paper Type: Automatic
Paper Size: A4 or U.S. Letter Orientation: Portrait

Note: Your printer has a paper type sensing capability that automatically detects most

paper types. For more informati on, see “Usi ng the p aper type sensor ” on pa ge 14.

Page Setup dialog

While the document you want to print is open, use the Page Setup dialog to select settings such as
paper size. To customize the settings in the Page Setup dialog:

1 From the software program, choose File Page Setup.

A screen similar to the following appears .

Using the printer softwar e

9

2

Change the settings as needed.

From: Select: When you want to:

Settings Page Attributes Choose a paper size, orientation, or scaling value for your

Summary View a summary of the current page settings.

Format for Z700-P700 Series Format your page for printing with your Z700-P700 Series

Paper Size Choose a paper size.
Orientation Choose between portrait, landscape, or reverse landscape

Scale Change the scaling value of your document. Valid values are

For more information about these settings, click ? to view the Mac OS X Help.

3

document.

printer.

orientation.

from 1 - 100,000. Recommended values are between 25% and
400% of the original document size.

4 Click OK to apply the settings and close the Page Setup dialog.

Print dialog

While your document is open, you can use the Print dialog to select settings that affect the
appearance of your document. To customize the settings in the Print dialog:

1 From the software program, choose File Print.

A screen similar to the following appears .

Using the printer softwar e

10

2

From the Printer pop-up menu, choose Z700-P700 Series.

3 Change the settings as needed.

From the pop­up menu,
choose:

Select: When you want to:

Copies &
Pages

Layout Pages per Sheet Print multiple pages of your document on a single sheet of

Output Options Save as File Print your document to a PDF format.
Color Options Document Color Choose a color setting.
Advanced

Layout

Quality &
Media

Copies Specify the number of copies you want to print (1-999).
Collated Sort multiple copy jobs.
Pages Print all of the pages in a document or print a range of pages.

paper.
Layout Direction Print the pages of your document in a specified order.
Border Print a border around each page of your document.

Print Last Page First Print your document in reverse page order.
Mirror Print your document as a mirror image.
Paper Type Choose the paper type for your document.
Print Quality Choose a print quality. You can choose from Quick Print,

Normal, Better, or Best.

Note: Normal print quality is recommended for most documents.

Higher print quality settings result in better quality documents for

some paper types, but take longer to print. For more information

about the appropriate print quality for your document, see

“Printing ideas” on page 15.

Printer
Services

Summary View a summary of the current print settings.
Save Custom Setting Save the current print settings for future use.

Z700-P700 Series Utility Get a direct link to the printer utility.
Troubleshooting Get a direct link to the Help Center.
Order Supplies Get a direct link to the Lexmark Web site.
Software Version View software version on installed files.

4 If you want more information about the settings in the Print dialog, click ? to view Help on

these items. When you are finished, click the red close button.

5 Click Print to apply your settings and print your document .

Using the printer softwar e

11

Z700-P700 Series Utility

Use the Z700-P700 Series Utility to monitor your pri nter and printer supplies. You can:

• Install cartridges • Print a test page

• Align cartridges • Obtain information on ordering supplies

• Clean print nozzles • Obtain software version information

• Select a printer • Configure a network printer

• Calibrate the paper type sensor • Check for offers (United States and Canada only)

Using the Z700-P700 Series Utility

1 From your desktop, double-click the Z700-P700 Series Printer folder. If the folder is not on

your desktop, relaunch the printer software CD.
The Z700-P700 Series Printer dialog appears.

Using the printer softwar e

12

2

Double-click Z700-P700 Series Utility.

Note: Y ou can als o access the Z700-P700 Series Uti lity from Printer Ser vices in the Print

dialog menu.

The Z700-P700 Series Utility appears.

Click the: Select: When you want to:

Cartridges tab Install/Change

Cartridge

Align Cartridges Align the cartridges. For more information, see “Aligning the print

Clean Print
Nozzles

Print Test Page Verify if your printer is functioning properly.
Order Supplies Order supplies, such as print cartridges, from the Lexmark Web site.

Offers Access the Lexmark Web site for offers.

About tab Obtain printer software version information.

Specify cartridge settings in the printer software when installing or
changing a cartridge. For more information, see “Replacing the print
cartridges” on page 37.

cartridges” on page 41.
Improve print quality by cleaning clogged print nozzles. For more

information, see “Improving print quality” on page 42.

For more information, see “Ordering supplies” on page 44.

Note: United States and Canada only.

Using the printer softwar e

13

Click the: Select: When you want to:

Advanced menu Select Printer • Select a printer and make it the default printer.

• Find the IP address for the selected printer.

• Add a printer located on a remote subnet. You can add a single
printer or search the subnet for all available printers.

• View a list of all USB, USB print sharing, and network printers.

Network Printer
Configuration

Calibrate Paper
Type Sensor

• Configure a network printer.

• View a list of network printers.

Ensure that the paper type sensor is working correctly.

3 To learn more about what you can do with your printer, click ? to view the printer software

Help.

4 Click the red button in the upper left corner to close the Z700-P700 Series Utility.

Using the paper type sensor

Your printer has a paper type sensor that detects the following paper types loaded in your printer,
and automatically adjusts the Paper Type setting in the Print dialog accordingly:

• Plain

• Coated

• Glossy/Photo

• Transparency

When you install your printer, the paper type sensor is set on Automatic (default).
If you want to turn off the paper type sens or and manu ally choose your paper type:

1 From the software program, choose File Print.
2 From the Printer pop-up menu, choose Z700-P700 Series.
3 From the pop-up menu in the upper left corner, choose Quality & Media.
4 From the Paper Type pop-up menu, choose your preferred paper type.
5 Click Print.

Note: Although the printer c an detect the t ype of paper you are using, it cannot det ect the

paper size. Make sure you select the appropriate paper size in the Page Setup
dialog.

Using the paper type sensor

14

2

Printing ideas

Printing on plain paper

You can print up to 100 sheets of paper at a time, depending on the thickness of the paper.

Step 1: Load the paper

• Load the paper vertically against the right side of the paper support.

• Do not force the paper into the printer.

• Squeeze and slide the paper guide to the left edge of the p aper.

Note: If you are using Letter size paper, adjusting the paper guide may not be necessary.

Printing ideas

15

Step 2: Customize the print settings

If you are using A4 or Letter size paper and you want to print with Normal print quality, you do not
need to adjust the settings.

If you are using specialty media, customize the settings by fol lowing the steps for your paper type.

Step 3: Print your document

1 From the software program, choose File Print.
2 Click Print.

Note: The paper exit tray holds up to 50 sheets of paper. To print more than 50 pages,

remove the first 50 sheets, and then continue printing.

Printing photos

You can load up to 50 sheets of photo or glossy p aper, depending on the thickness of the paper. You
may want to print your photos on pl ain p aper before l oading photo p aper and ch anging your settings.
This ensures that you do not waste photo paper perfecting the im age you want to print.

To print on photo cards, see “Printing cards” on page 20.

Step 1: Load the photo paper

• For best results, use photo paper designed for inkjet printers.

• If your photo paper includes instructions, read them carefully.

• Load the paper against the right side of the paper support.

Printing photos

16

• Make sure your paper is not used or damaged.

• Make sure the glossy side is facing you.

• Do not force the paper into the printer.

• Squeeze and slide the paper guide to the left edge of the p aper.

Note: If you are using Letter size photo paper, adjusting the paper guide may not be

necessary.

Step 2: Customize the print settings

1 Choose a paper size and orientation:

a From the software program, choose File Page Setup.
b From the Format for pop-up menu, choose Z700-P700 Series.
c From the Settings pop-up menu, choose Page Attributes.
d From the Paper Size pop-up menu, choose a paper size. To print borderless photos,

choose one of the following paper sizes for borderless printing:

• U.S. Letter (Borderless)

• A4 (Borderless)

• U.S. 4 x 6 Photo (Borderless)

e From Orientation, clic k the portrait, landscape, or reverse landscape icon.
f Click OK.

2 Choose a paper type and print quality:

a From the software program, choose File Print.
b From the Printer pop-up menu, choose Z700-P700 Series.

Printing photos

17

c From the pop-up menu in the upper left corner, choose Quality & Media.

Note: If Automatic is not chosen in the Paper T ype pop-up menu, choose Glossy/Photo.

For more information, see “Using the pape r type sensor” on page 14.

d From Print Quality, click Better or Best.

Note: Higher print quality sett ings resul t in better quality doc uments, but may tak e longer

to print.

3 To print borderless photos:

a Make sure you choose one of the supported paper sizes for borderless printing from

Paper Size in the Page Setup dialog.

b From the software program, set the margins to zero.

Note: Disregard this step if your program does not support margin setting.

c On the screen, make sure that the image covers the entire page.

Step 3: Print your photos

1 From the software program, choose File Print.
2 Click Print.

Note: To prevent smearing, remove each photo as it exits the printer, and then let it dry

before stacking.

Printing on premium paper

You can load up to 100 pages of premium or coated paper, depending on the thickness of the paper.

Step 1: Load the premium paper

• If your paper includes instructions, read them carefully.

Printing on premium paper

18

• Load the paper vertically against the right side of the paper support.

• Make sure your paper is not used or damaged.

• Make sure the print side is facing you.

• Do not force the paper into the printer.

• Squeeze and slide the paper guide to the left edge of the p aper.

Note: If you are using Letter size paper, adjusting the paper guide may not be necessary.

Step 2: Customize the print settings

1 Choose a paper size and orientation:

a From the software program, choose File Page Setup.
b From the Format for pop-up menu, choose Z700-P700 Series.
c From the Settings pop-up menu, choose Page Attributes.

Printing on premium paper

19

d From the Paper Size pop-up menu, choose a paper size.
e From Orientation, clic k the portrait, landscape, or reverse landscape icon.
f Click OK.

2 Choose a paper type and print quality:

a From the software program, choose File Print.
b From the Printer pop-up menu, choose Z700-P700 Series.
c From the pop-up menu in the upper left corner, choose Quality & Media.

Note: If Automatic is not chosen in the Paper T ype pop-up menu, choose Coated. For

more information, see “Using the paper type sensor” on page 14.

d From Print Quality, select your preferred print quality. Normal is the default.

Note: Higher print quality sett ings resul t in better quality doc uments, but may tak e longer

to print.

Step 3: Print your document

Click Print.

Note: The paper exit tray holds up to 50 sheets of paper. To print more than 50 pages,

remove the first 50 sheets, and then continue printing.

Printing cards

You can load up to 25 greeting cards, index cards, photo cards, or postcards into the paper support,
depending on the thickness of the cards.

Step 1: Load the cards

• If your cards include instructions, read them carefully.

Printing cards

20

• Load the cards vertically against the right si de of the paper support.

• Make sure your cards are not used or damaged.

• Make sure the print side is facing you.

• Do not force the cards into the printer.

• Squeeze and slide the paper guide to the left edge of the cards .

Step 2: Customize the print settings

1 Choose a paper size and orientation:

a From the software program, choose File Page Setup.
b From the Format for pop-up menu, choose Z700-P700 Series.
c From the Settings pop-up menu, choose Page Attributes.

Printing cards

21

d From the Paper Size pop-up menu, choose a card size. To print borderless photos on

cards, choose one of the following card sizes f o r borderless printing:

• A6 Card (Borderless)

• U.S. 4 x 6 Card (Borderless)

• Hagaki Postcard (Borderless)

e From Orientation, clic k the portrait, landscape, or reverse landscape icon.
f Click OK.

2 Choose a print quality and paper type:

a From the software program, choose File Print.
b From the Printer pop-up menu, choose Z700-P700 Series.
c From the pop-up menu in the upper left corner, choose Quality & Media.

Note: If Automatic is not chosen in the Paper T ype po p-up menu, choose Glossy/Photo

for photo cards and Plain for other types of cards. For more information, see “Using
the paper type sensor” on page 14.

d From Print Quality , click Better or Best for photo and gr eeting cards and Normal for other

types of cards.

Note: Higher print quality sett ings resul t in better quality doc uments, but may tak e longer

to print.

3 To print borderless photos on your photo cards:

a Make sure you choose one of the support ed card sizes for borderl ess printing f rom Paper

Size in the Page Setup dialog.

b From the software program, set the margins to zero.

Note: Disregard this step if your program does not support margin setting.

c On the screen, make sure that the image covers the entire page.

Step 3: Print your cards

1 From the software program, choose File Print.
2 Click Print.

Note: To prevent smearing, remove each card as it exits the prin ter, and then let it dry

before stacking.

Printing cards

22

Printing envelopes

You can load up to 10 envelopes, depending on the thickness of the envelopes.

Step 1: Load the envelopes

Note: Do not use envelopes with holes, windows, deep embossing, metal clasps, string

ties, or metal folding bars.

• Load the envelopes vertically against the right side of the paper support.

• Make sure your envelopes are not used or damaged.

• Make sure the print side is facing you.

• Make sure the stamp location is in the upper left corner.

• Do not force the envelopes into the printer.

Printing envelop es

23

• Squeeze and slide the paper guide to the left edge of the envelopes.

Step 2: Customize the print settings

1 Choose an envelope size and orientation:

a From the software program, choose File Page Setup.
b From the Format for pop-up menu, choose Z700-P700 Series.
c From the Settings pop-up menu, choose Page Attributes.
d From the Paper Size pop-up menu, choose an envelope size.
e From Orientation, make sure to click the landscape icon.

Note: Many software programs are designed to override the envelope settings in Page

Setup. Make sure landscape orient ation is al so selected in your soft ware program.

f Click OK.

2 Choose a paper type and print quality:

a From the software program, choose File Print.
b From the Printer pop-up menu, choose Z700-P700 Series.
c From the pop-up menu in the upper left corner, choose Quality & Media.

Note: If Automatic is not chosen in the Paper T ype pop-up menu, choose Plain. For more

information, see “Using the paper type sensor” on page 14.

d From Print Quality, select your preferred print quality. Normal is the default.

Note: Higher print quality sett ings resul t in better quality doc uments, but may tak e longer

to print.

Printing envelop es

24

Step 3: Print your envelopes

Click Print.

Note: The paper exit tray holds up to 10 envelopes. To print more than 10 envelopes,

remove the first 10 envelopes, and then continue printing.

Printing color images in black and white

You can print color images in black and white.

Note: This setting is only available if there is a black print cartridge installed.

Load the paper

• Load the paper vertically against the right side of the paper support.

• Make sure your paper is not used or damaged.

• Make sure the print side is facing you.

• Do not force the paper into the printer.

Printing color images in black and white

25

• Squeeze and slide the paper guide to the left edge of the p aper.

Note: If you are using Letter size paper, adjusting the paper guide may not be necessary.

Step 2: Customize the print settings

1 Choose your color options:

a From the software program, choose File Print.
b From the Printer pop-up menu, choose Z700-P700 Series.
c From the pop-up menu in upper left corner, choose Color Options.
d From the Document Color pop-up menu, choose Black Only.

2 Continue customizing your document following the steps for your paper type.

Step 3: Print your document

Click Print.

Note: The paper exit tray holds up to 50 sheet s of paper. To print more than 50 sheets of

paper, remove the first 50 sheets, and then continue printing.

Printing labels

You can load up to 25 sheets of labels, depending on the thickness of the sheets.

Step 1: Load the labels

• Use only labels designed for inkjet prin ters.

Printing labels

26

• If your labels include instructions, read them carefully.

• Load the labels vertically against the right side of the paper support.

• Make sure your labels are not used or damaged.

• Do not print within 1 mm (0.04 in.) of the edge of a label.

• Make sure there are no missing or curled labels.

• Make sure the print side is facing you.

• Do not force the label sheets into the printer.

• Squeeze and slide the paper guide to the left edge of the sheet of label s.

Note: If you are using Letter size label paper, adjusting the paper guide may not be

necessary.

Printing labels

27

Step 2: Customize the print settings

1 Choose a paper size and orientation:

a From the software program, choose File Page Setup.
b From the Format for pop-up menu, choose Z700-P700 Series.
c From the Settings pop-up menu, choose Page Attributes.
d From the Paper Size pop-up menu, choose a paper size.
e From Orientation, make sure to click the portrait icon.
f Click OK.

2 Choose a paper type and print quality:

a From the software program, choose File Print.
b From the Printer pop-up menu, choose Z700-P700 Series.
c From the pop-up menu in the upper left corner, choose Quality & Media.

Note: If Automatic is not chosen in the Paper T ype pop-up menu, choose Plain. For more

information, see “Using the paper type sensor” on page 14.

d From Print Quality, select your preferred print quality. Normal is the default.

Note: Higher print quality sett ings resul t in better quality doc uments, but may tak e longer

to print.

Step 3: Print your labels

Click Print.

Note: The paper exit tray holds up to 10 sheets of labels. To print more than 10 sheets,

remove the first 10 sheets, and then continue printing.

Printing labels

28

Printing handouts

You can conserve paper by printing handout s. Handout s are multiple p ages of a doc ument printed on
a single sheet of paper. You can load up to 100 sheets of paper, depending on the thickness of the
paper.

Step 1: Load the paper

• If your paper includes instructions, read them carefully.

• Load the paper vertically against the right side of the paper support.

• Make sure your paper is not used or damaged.

• Make sure the print side is facing you.

• Do not force the paper into the printer.

Printing handouts

29

• Squeeze and slide the paper guide to the left edge of the p aper.

Note: If you are using Letter size paper, adjusting the paper guide may not be necessary.

Step 2: Customize the print settings

You can print your handouts on one side or on both sides of the paper.

1 Choose a paper size and orientation:

a From the software program, choose File Page Setup.
b From the Format for pop-up menu, choose Z700-P700 Series.
c From the Settings pop-up menu, choose Page Attributes.
d From the Paper Size pop-up menu, choose a paper size.
e From Orientation, clic k the portrait, landscape, or reverse landscape icon.
f Click OK.

2 Choose a print quality, paper type, and layout:

a From the software program, choose File Print.
b From the Printer pop-up menu, choose Z700-P700 Series.
c From the pop-up menu in the upper left corner, choose Quality & Media.

Note: If Automatic is not chosen in the Paper Type pop-up menu, choose a paper type

for your document. For more information, see “Using the paper type sensor” on
page 14.

Printing handouts

30

d From Print Quality, select your preferred print quality. Normal is the default.

Note: Higher print quality sett ings resul t in better quality doc uments, but may tak e longer

to print.

e From the pop-up menu in the upper left corner, choose Layout.
f From the Pages per Sheet pop-up menu, choose the number of pages you want to print

on one sheet.

g From Layout Direction, click the graphic that shows the order you want the pages to print

on the sheet.

h If you want to print a border around each image, choose an option from the Border pop-

up menu.

Step 3: Print your handouts

Click Print.

Printing iron-on transfers

You can load up to 100 iron-on tr ansfers, depending on the thickness of the iron-on transfers. You
may want to print your image on plain paper before printing it on an iron-on transfer. This ensures
you do not waste iron-on transfers perfecting the image you want to print. When the image prints to
your satisfaction, load the iron- on trans fers.

Note: For best results, load iron-on transfers one at a time.

Step 1: Load the iron-on transfers

• If your iron-on transfers include i n structions, read them carefully.

Printing iron-on tran sfer s

31

• Load the iron-on transfers vertically against the right side of the paper support.

• Make sure your iron-on transfers are not used or damaged.

• Make sure the print (blank) side is facing you.

• Do not force the iron-on transfers into the printer.

• Squeeze and slide the paper guide to the left edge of the iron-on transfers.

Note: If you are using Letter size iron-on transfers, adjusting the p aper guide may not be

necessary.

Step 2: Customize the print settings

1 Choose a paper size and orientation:

a From the software program, choose File Page Setup.
b From the Format for pop-up menu, choose Z700-P700 Series.
c From the Settings pop-up menu, choose Page Attributes.

Printing iron-on tran sfer s

32

d From the Paper Size menu, choose a paper size.
e From Orientation, clic k the portrait, landscape, or reverse landscape icon.
f Click OK.

2 Choose a paper type and print quality:

a From the software program, choose File Print.
b From the Printer pop-up menu, choose Z700-P700 Series.
c From the pop-up menu in the upper left corner, choose Quality & Media.
d From the Paper Type pop-up menu, choose Iron-On Transfer.

Note: Choosing Iron-On T ransfer automatically mirrors the image you want to print. Ma ke

sure you do not select an option from your software program that will mirror your
image.

e From Print Quality, select your preferred print quality. Normal is the default.

Note: Higher print quality sett ings resul t in better quality doc uments, but may tak e longer

to print.

f If your software program also mirrors the image, follow these steps:

• From the pop-up menu in the upper left corner, choose Advanced Layout.

• Make sure Mirror is not selected.

Step 3: Print your iron-on transfers

Click Print.

Note: To prevent smudging, remove each iron-on transfer as it exits the pr inter, and then

let it dry before stacking.

Printing transparencies

You can load up to 50 transparencies, depending on the thickness of the transparencies.

Step 1: Load the transparencies

• Use transparencies designed for inkjet printers.

• If the transparenci es have paper backing sheets, make sure you separ ate the p aper from t he

transparencies before you load them.

• If your transparencies include instructions, read them carefully.

Printing transparencies

33

• Load the transparencies vertically against the right side of the paper support.

• Make sure your transparencies are not used or damaged.

• Make sure the rough (print) side of the transparencies is facing you. If the transparencies

have a removable strip, make sure each strip is facing away and down toward the printer.

• Do not force the transparencies into the printer.

• Squeeze and slide the paper guide to the left edge of the transparencies.

Note: If you are using Letter size tr ansp arency p aper, adjusting the paper guide may not

be necessary.

Step 2: Customize the print settings

1 Choose a paper size and orientation:

a From the software program, choose File Page Setup.
b From the Format for pop-up menu, choose Z700-P700 Series.
c From the Settings pop-up menu, choose Page Attributes.

Printing transparencies

34

d From the Paper Size pop-up menu, choose a paper size.
e From Orientation, clic k the portrait, landscape, or reverse landscape icon.
f Click OK.

2 Choose a paper type and print quality:

a From the software program, choose File Print.
b From the Printer pop-up menu, choose Z700-P700 Series.
c From the pop-up menu in the upper left corner, choose Quality & Media.

Note: If Automatic is not chosen in the Paper T ype pop-up menu, choose Transparency.

For more information, see “Using the pape r type sensor” on page 14.

d From Print Quality, select your preferred print quality. Normal is the default.

Note: Higher print quality sett ings resul t in better quality doc uments, but may tak e longer

to print.

Step 3: Print your transparencies

Click Print.

Note: T o preve nt smudging, remove each transp arency as it exit s the printer , and then le t

it dry before stacking. Transparencies may require up to 15 minutes to dry.

Printing your document in reverse order

Step 1: Load the paper

• Load the paper vertically against the right side of the paper support.

Printing your document in reverse order

35

• Make sure the print side is facing you.

• Do not force the paper into the printer.

• Squeeze and slide the paper guide to the left edge of the paper.

Note: If you are using Letter size paper, adjusting the paper guide may not be necessary.

Step 2: Customize the print settings

1 Choose a paper size and orientation:

a From the software program, choose File Page Setup.
b From the Paper Size pop-up menu, choose a paper size.
c From Orientation, clic k the portrait, landscape, or reverse landscape icon.
d Click OK.

2 Choose a layout for your document:

a From the software program, choose File Print.
b From the Printer pop-up menu, choose Z700-P700 Series.
c From the pop-up menu in the upper left corner, choose Advanced Layout.
d Click the Print Last Page First check box.

Step 3: Print your document

Click Print.

Note: The paper exit tray holds up to 50 sheets of paper. If you want to print more than

50 sheets, remove the first 50 sheets, and then continue printing.

Printing your document in reverse order

36

3

Maintenance

Replacing the print cartridges

The Z700-P700 Series uses the following cartridges:

Left cartridge carrier:
Color cartridges only

19
20
25

Note: Y ou can use the printer with just a color cart ridge or just a black cartridge. Y ou must

have a color cartridge installed when you print with a photo cartridge.

For information about ordering supplies, see page 44.

Remove the used cartridges

1 Make sure the power light is on.
2 Raise the front cover.

Right cartridge carrier:
Black or Photo cartridges

48
50
55
90 (Photo)

The cartridge carrier moves to the loadi ng po sition, unless the printer is busy.

Maintenance

37

3

Pull the cartridges towards you until you hear a snap.

4 Remove the used cartridges. Store them in an airtight container or dispose of them properly.

When removing the photo cartridge to exchange it with a black cart ridge, store the photo
cartridge in the storage unit provided.

Replacing the print cartridges

38

Install the cartridges

1 If you are installing new cartridges, remove the sticker and transparent tape from the back

and bottom of each print cartridge.

Warning: Do not touc h or remove the gold contact area on the back and bottom of each print

cartridge.

2 Insert the color cartridge in the left carrier. Insert the black or photo cartridge in the right

carrier.

P/N 19, 20, 25

Note: T o extend the li fe of your col or cartridge and improve print ing speed, inst all a black

or photo cartridge along with the color cartridge.

P/N 48, 50, 55, 90 (Photo)

Replacing the print cartridges

39

3

Snap the cartridges into place.

4 Close the front cover.

Note: The front cover must be closed to start a print job.

Specifying cartridge settings in the printer software

Before you specify the print cartridge settings in the printer software, install the cartridges. For help,
see “Install the cartridges” on page 39.

1 After installing the cart ridges , open the printe r utili ty by doub le-clic king the Z700-P700 Series

Printer folder on your desktop, and then double-clicking Z700-P700 Series Utility. You can

also access the Z700-P700 Series Utility from Printer Services in the Print dialog menu.

2 From the Cartridges t ab, click Inst all/Change Cart ridge. Follow the i nstruction on the screen

to install the cartridges.

Specifying cartridge settings in the printer software

40

3

Click Continue.
The Cartridge Verification dialog appears.

4 Select the part numbers of the cartridges you are installing.
5 Select Yes, it is old if the cartridge has been used before, or No, it is new if t he cartridge has

not been used before.

Note: If an old cartridge is incorrectly identif ied as new cart ridge, ink level s i n the print er

utility may be incorrect.

6 Click OK.

Aligning the print cartridges

Typically, you only align print cartridges after installing or replacing a cartridge. However, you may
also need to align cartridges when:

• Characters are improperly formed or are misaligned at the left margin.

• Vert ical, straight lines are wavy.

To align the cartridges:

1 Load paper.
2 Open the printer utility by double-clicking the Z700-P700 Series Printer folder on your

desktop, and then double-clicking Z700-P700 Series Utility. You can also access the Z700-
P700 Series Utility from Printer Services in the Print dialog menu.

3 From the Cartridges tab, click Align Cartridges.

The Cartridge Alignment dialog appears.

4 Click Continue to print the alignment page.
5 On the Alignment S tatus dialog, click OK if automatic alignment is successful.

If automatic alignment is not successful , click Yes to print a manual alignment page.

6 Find the number under the darkest arrow for each alignment group on the print ed ali gnment

page.

7 On the screen, use the arrows in the Align Cartridges dialog to select the number that

matches the darkest arrow on the printed page fo r each alignment group.

8 Click OK.

If the alignment page does not print, see “Alignment page does not print” on page 52.

Aligning the print cartridges

41

Improving print quality

If you are not satisfied with the print quality of your document, first make sure you:

• Use the appropriate paper for the document . For example, use photo paper if you are printing

a photo.

• Use paper that is heavier, bright white, or coated.

• Select a higher print quality:
1 From the software program, choose File Print.

2 From the pop-up menu in the upper left corner, choose Quality & Media.
3 Select Better or Best.

If your document still does not have the print quality you want, follow these steps:

1 Reinsert the print cartridges.

a Remove the print cartridges. For help, see “Remov e the used cartridges” on page 37.
b Insert the print cartridges. For help, see “Instal l the cartridges” on page 39.
c Align the print cartridges. For help, see “Aligning the print cartridges” on page 41.
d Print your document again.
e If the print quality has not improved, clean the print cartridge nozzles.

2 Clean the print cartridge nozzles.

a Load paper.
b Open the printer utility by double-clicking the Z700-P700 Series Printer folder on your

desktop, and then double-clicking Z700-P700 Series Utility. You can also access the
Z700-P700 Series Utility from Printer Services in the Print dialog menu.

c From the Cartridges tab, click Clean Print Nozzles.

A nozzle page prints, forcing ink through the nozzles to clean any that are clogged.

d Print your document again to verify that your print quality has improved.
e To further improve print quality, continue with step 3.

3 Wiping the print cartridge nozzles and contacts.

If the print quality has not improved af ter cleaning the print cartridge nozzles, there may be
dried ink on the nozzles or contacts.

a Remove the print cartridges. For help, see “Remov e the used cartridges” on page 37.
b Dampen a clean, lint-free cloth with water.

Improving print quality

42

c Gently hold the cloth against the nozzles for about three seconds, and then wipe in the

direction shown.

Nozzles

d Gently hold a clean section of the cloth against t he con tac t s fo r abo ut t hre e seconds, and

then wipe in the direction shown.

Contacts

e Allow the nozzles and contacts to dry completely.
f Reinstall the print cartridges, and then print your document again.

If the print quality has not improved, clean the print cartridge nozzles up to two more times.
If print quality is still unsatisfactory, replace your print cartridges. For help, see “Replacing the print

cartridges” on page 37.

Improving print quality

43

Preserving the print cartridges

To ensure the longest life from your print cartridges and opti m um performance from your printer:

• Keep a new print cartridge in its packaging until you are ready to install it.

• Do not remove a print cartridge from the printer except to replace, clean, or store it in an

airtight container. The print cartridges do not print correctly if left exposed for an extended
period.

• Keep the photo cartridge in its own storage unit when not in use.

Lexmark’s printer warranty does not cover rep air of f ailures or damage caus ed by a ref illed c artridge.
We do not recommend the use of refilled cartridges. Refilling cartridges can affect print quality and
cause damage to the printer. For best results, use Lexmark supplies.

Ordering supplies

To order supplies or locate a dealer near you, contact the Lexmark Web site at www.lexmark.com.

Item: Part number:

Color cartridge 19

20
25

Black cartridge 48

50

55
Photo cartridge 90
USB cable 12A2405

Preserving the print cartridg es

44

4

Setup troubleshooting

Troubleshooting checklist

Is the power supply firmly atta ched to your printe r and a properly grounded el ectrical outl et?
Are both your printer and computer on? If you are using your printer on a network, make

sure your computer is connected to the network, your Lexmark adapter is on, and all
indicator lights are on. For more inf o rmation, refer to the adapter documentation.

Is your USB cable securely attached to your pri nter and to your computer or Lexmark
adapter?

Are the printer lights blinking? If they are, see “Understanding error messages and flashing
lights” on page 49.

Did you remove the sticker and transparent tape from the back and bottom of each print
cartridge?

Did you install the print cartridges correctly? For help, see “Install the cartridges” on
page 39.

Is the paper loaded correctly? Make sure you do not push the paper too far into the printer.
If the Paper Feed light is blinking, see “Understanding error messages and flashing lights”
on page 49.

Did you install the printer software correctly?

Open the printer utility by double-clicking the Z700-P700 Series Printer folder on
your desktop, and then double-clicking Z700-P700 Series Utility. You can also
access the Z700-P700 Series Utility from Printer Services in the Print dialog menu.

If the printer fold er and the pri nter utility ar e not found, relaun ch the print er softwar e.
For help, see “Installing the printer software” on page 47.

Setup troubleshooting

45

Is the printer set as the default or current printer?

To make sure that your printer is set as the default printer:

1 From the Dock, click the Print Center icon.

The Printer List dialog appears.

Note: If the Print Center icon is not on the Dock, from the Finder window choose

Go Applications Utilities Print Center.

2 Make sure that the Z700-P700 Series is highlighted in the list.

To make sure that your printer is set as the current printer:

1 With your document open, choose File Page Setup.
2 From the Format for pop-up menu, choose Z700-P700 Series.
3 Click OK.
4 Choose File Print.
5 From the Printer pop-up menu, choose Z700-P700 Series.

Is your printer directly connected to your computer? If it is connected through an external
device such as a USB hub, switch box, scanner, or fax machine, follow these corrective
steps:

1 Disconnect your printer from any external devices.
2 Connect your printer directly to your computer with a USB cable.
3 Print a test page.

a Open the printer utility by double-clicking the Z700-P700 Series Printer folder

on your desktop, and then double-clicking Z700-P700 Seri es Utility. Y ou can
also access the Z700-P700 Series Utility from Printer Services in the Print dialog
menu.

b From the Cartridges tab, click Print Test Page.

• If the test page prints, the printer is working properly. The initial problem may

be due to your external devices, not your printer. Check the documentation
that comes with your external devices for hel p.

• If the test page does not print, refer to the printer software Help for further

troubleshooting information. See also “Test page does not print” on page 52.

When I insert the printer software CD, nothing happens

1 Close all open software programs.
2 Remove the printer software CD.

When I insert the printer software CD, nothing happens

46

3

Restart your computer.

4 When your desktop appears, reinsert the printer softwar e CD.

The Lexmark Z700-P700 Series CD icon is created on your desktop.

5 Follow the instructions in “Installing the printer software” on page 47 to complete the printer

software install a tion.

Solving printer software installation pro blems

If the printer software does not install properly, a communications error message appears when you
try to print. You may need to remove the printer software, and then reinst all it.

Removing the printer software

There are two ways to remove the printer software. One way to remove it is as fol lows:

1 From your desktop, double-click the Lexmark Z700-P700 Series CD icon. If the CD icon is

not on your desktop, insert the printer software CD to relaunch it.
The Lexmark Installer screen appears.

2 Double-click Install.

The Lexmark Z700-P700 Series Installation menu appears.

3 Click Uninstall.

Complete the user authentication notice if it appears, and then click OK.

4 Follow the steps on your screen to complete printer software removal.

Another way to remove the printer software is as follows:

1 From your desktop, double-click the Z700-P700 Series Printer folder.

The Z700-P700 Series Printer menu appears.

2 Double-click the Z700-P700 Series Uninstaller.

Complete the user authentication notice if it appears, and then click OK.

3 Click Uninstall.
4 Follow the steps on your screen to complete printer software removal.

Installing the printer software

Restart your computer before installing or reinstalling the printer software.
You can install the printer softwar e using t he CD that c omes wi th your pri nter, or you can download it

from the Lexmark Web site at www.lexmark.com.

Solving printer s oftware installation problems

47

To connect your printer to a network with a Lexmark adapter, refer to the documentation that comes
with your adapter.

Using the CD that comes with your printer

1 Close all open software programs.
2 When your desktop appears, insert the printer software CD.

The Lexmark Z700-P700 Series CD icon appears on your desktop.

3 Double-click the Lexmark Z700-P700 Series CD icon.
4 Double-click Install.
5 Click Install and Agree.
6 Choose the country or region closest to you, and then click Continue.

Note: If the Printer Selecti on or the New Network Prin ter Found dialog appears, f ollow the

instructions displayed. Cl ick ? on the screen or cont act your networ k administrato r
for help.

7 Follow the instructions on the screen to complete printer software installation.
8 When printer software installation is complete, you can:

• Register your printer on the Internet.

• Print a test page to observe your printer in action.

• Check the Lexmark Web site for offers (United States and Canada only).

9 Click Finished when you are done.

10 The Z700-P700 Series Printer folder is automaticall y created on your desktop. You are now

ready to start using your Lexmark Z700-P700 Series printer.

Using the World Wide Web

Installing the printer software from the Web is as easy as:

1 Make sure Stuffit Expander is loaded on your system.
2 Access the Lexmark Web site, www.lexmark.com.
3 On the home page, navigate through the menu selection and click Drivers & Downloads.
4 Select the printer and the printer driver for your operating system.
5 Follow the instructions on the screen to download the driver and install the print er software.

Solving printer s oftware installation problems

48

5

General troubleshooting

For information about: See page:

Solving net work printing problems 49
Understanding error messages and flashing lights 49
Resolving unsuccessful or slow printing 51
Clearing paper misfeeds or jams 53
Solving print quality problems 55
Solving specialty media problems 57

Solving network printing problems

If you are connected to a network with a Lexmark adapter, see the adapter documentation for
troubleshooting informa tion.

Understanding error messages and flashing lights

Use this section to understand printer software error messages on your computer screen and
blinking lights on your print er. For information about lights on a Lexmark adapter, refer to the adapter
documentation.

Paper Jam message

For help clearing a paper jam, see “Printer has a paper jam” on page 54.

Ink Low message

A print cartridge is running out of ink. To order a new cartridg e or locat e a dealer near you, see
“Ordering supplies” on page 44, or contact the Lexmark Web site at www.lexmark.com. For help in
replacing the cartridges, see “Replacing the print cartridges” on page 37.

General troubleshooting

49

Paper Feed light is blinking

If the printer is out of paper:

1 Load paper.
2 Press the Paper Feed button.

If the printer has a paper jam, see “Printer has a paper jam” on page 54.

Power light is flashing

The print cartridge carrier is stalled.

1 Check your computer screen for error messages.
2 Turn the printer off.
3 Wait a few seconds, and then turn the printer back on.

If the cartridge carrier is stalled due to a paper jam, see “Printer has a paper jam” on page 54.

Understandi ng error messa ges and flashing lights

50

Resolving unsuccessful or slow printing

The following topics can help you correct unsuccessful or slow printing.

Printer is plugged in, but does not print

Make sure:

• The printer is on and the printer cable is securely attached at both ends. If your printer is

connected to a network, make sure the Lexmark adapter is on and all indicator lights are on.
For help, refer to the adapter documentation.

• The paper is loaded correctly and no t pushed too far into the printer. If the paper is jammed,

see “Clearing paper misfeeds or jams” on page 53.

• The printer is not held or paused. To check the printer status:
1 From the Dock, click the Print Center icon.

The Printer List dialog appears.

Note: If the Print Center icon is not on the Dock, from the Finder window choose Go

Applications Utilities Print Center.

2 Highlight the Z700-P700 Series in the list.
3 From the Queue drop-down menu, choose Start Queue.
4 From the Printers drop-down menu, choose Show Queue or Show Jobs.
5 Select your job from the list.
6 Click Resume.

• The printer is set as the default printe r. To set the printer as the default:
1 From the Dock, click the Print Center icon.

The Printer List dialog appears.

Note: If the Print Center icon is not on the Dock, from the Finder window choose Go

Applications Utilities Print Center.

2 Make sure that the Z700-P700 Series is highlighted in the list.

After you check these items, print a test page.

Resolving unsuccessful or slow printin g

51

Printing a test page

1 Access the printer utility by double-clicking the Z700-P700 Series Printer folder on your

desktop, and then double-clicking Z700-P700 Series Utility. You can also access the
Z700-P700 Series Utility from Printer Services in the Print dialog menu.

2 From the Cartridges tab, click Print Test Page.

• If the test page prints, the printer is working properly.

• If the test page does not print , continue with the fol lowing section or re fer to the print er

software Help for further tr oubleshooting information.

Test page does not print

For help, first see “Troubleshooting checklist” on page 45, and then:

• If the paper is jammed, see “Clearing p aper misfeeds or jams” on page 53.

• Make sure the printer is not held or paused. To check the printer status:
1 From the Dock, click the Print Center icon.

The Printer List dialog appears.

Note: If the Print Center icon is not on the Dock, from the Finder window choose Go

Applications Utilities Print Center.

2 Highlight the Z700-P700 Series in the list.
3 From the Queue drop-down menu, choose Start Queue.
4 From the Printers drop-down menu, choose Show Queue or Show Jobs.
5 Select your job from the list.
6 Click Resume.
7 Print your test page again. If it stil l does not print, see “Solving prin ter software inst allatio n

problems” on page 47.

Alignment page does not print

Make sure:

• You completely removed the transparent tape and sticker from the back and bottom of each

print cartridge.

• You installed the cartridges correctly. For help, see “Install the cartridges” on page 39.

• You loaded the paper correctly and did not force the paper into the printer.

• If you are connected to a network with a Lexmark adapter, the indicator lights are on. For

more information, see the adapter documentation.

Resolving unsuccessful or slow printin g

52

Printer ejects a blank page after appearing to print

Make sure:

• You remove the sticker and transparent tape from the back and bottom of each pri nt

cartridge. For help, see “Replacing the print cartridges” on page 37.

• Your cartridges do not have clogged nozzles. Clean the print cartridge nozzles. Follow the

steps in “Improving print quali ty” on page 42.

Printer prints very slowly

• If you are using a Mac OS X version prior to 10.1, consider upgrading to enhance pri nt

system performance.

• Close any software programs not in use.

• Check the document you are printing. Photos and graphics may take longer to print than

regular text. Documents that are large or that contain background images may also take
longer to print.

• Check the printer to see if another document is being printed. Print jobs are print ed in the

order the printer receives them.

• Decrease the print quality setting to Normal or Quick Print.

Note: Higher print quality sett ings resul t in better quality doc uments, but may tak e longer

to print.

Clearing paper misfeeds or jams

The following topics can help you correct paper misfeeds or jams.

Paper misfeeds or multiple sheets feed

Make sure:

• The edges of your paper are not curled.

• Your paper is designed for inkjet printers.

• A piece of paper from a previous print job is not jammed.

• You do not load too much paper. Depending on the weight of the paper, you can load up to

100 sheets of paper.

• You do not force the paper into the printer.

• The paper guide is against the left edge of the paper.

• The paper guide does not cause the paper to bow.

Clearing paper misfeed s or jams

53

• The printer is on a flat, level surface.

• The printer settings you have chosen are correct for the type of docume nt you are printing.

For help, see “Printing ideas” on page 15.

Printer does not feed specialty media

Make sure:

• Your printer feeds paper without problems. Load the specialty media vertically against the

right side of the paper support. Squeeze and sli de the paper guide to the left edge of the
specialty media. For help, see “Print ing ideas” on page 15.

• You select the appropriate media or specialty me dia size. See “Page Setup di alog” on p age 9

and “Print dialog” on page 10.

• You are using a specialty media size supported by your printer.

• Your software program is designed to print your specialty media. For help, check your

software program documentation.

• The specialty media is not jammed. For help, see “Printer has a paper jam” on page 54.

• Your printer is not held or paused. To check the printer st atus:
1 From the Dock, click the Print Center icon.

The Printer List dialog appears.

Note: If the Print Center icon is not on the Dock, from the Finder window choose Go

Applications Utilities Print Center.

2 Make sure that the Z700-P700 Series is highlighted in the list.
3 From the Queue drop-down menu, choose Start Queue, if available.
4 From the Printers drop-down menu, choose Show Queue or Show Jobs.
5 Select your print job from the list.
6 Click Resume or Retry.

Printer has a paper jam

If the paper is lodged too far into the printer and cannot be removed:

1 Turn the printer off.
2 Turn the printer back on.

Clearing paper misfeed s or jams

54

3

If the printer does not automatically eject the page:

a Turn the printer off.
b Pull firmly on the paper to remove it.

If you cannot reach the paper, raise the front cover , pull the paper out, and then close the
front cover.

c Turn the printer on.

Solving print quality problems

If print quality is unsatisfactory, you may need to adjust the margin settings, choose a higher print
quality, align the print cartridges, or clean the nozzles.

The following topics can help you improve print quality:

Print is too dark or smudged

• Make sure the paper is straight and not wrinkled.

• Let the ink dry completely before handlin g the paper.

• Make sure the paper type and paper size sett ings in the printer software match the pap e r

loaded in the printer. For help, see “Using the printer software” on page 9.

• Change the print quality setting to Quick Print.

• Clean the print cartridge nozzles. Follow the steps in “Improving print quality” on page 42.

Vertical straight lines are not smooth

To improve the print quality of vertical straight lines in tables, borders, and graphs:

• Select a higher print quality.

• Align the print cart ridge nozzles. For help, see “Aligning the print cartridges” on page 41.

• Clean the print cartridge nozzles. Follow the steps in “Improving print quality” on page 42.

Print smears on the page

• The next page exiting the printer may be smearing the ink. Remove each page as it exits the

printer, and then let it dry completely before stacking.

• Clean the print cartridge nozzles. Follow the steps in “Improving print quality” on page 42.

Solving print quality problems

55

Printed pages have alternating bands of light and dark print (intermittent
printing)

• Change the print quality to Better or Best.

• If your printer is connected to your computer through a hub or peripheral device, such as a

scanner or fax machine, connect the printer directly to your computer with a USB cable.

• If your printer is connected to your network, connect the pri nter direct ly to your computer wit h

a USB cable.

Print quality is poor at the edges

• Make sure that the Lexmark printer is the default prin ter.

• Clean the print cartridge nozzles and cont act s. Follow the step s in “Improving pr int quality” on

page 42.

• Print your document without borders.

If you print your document with borders, make sure your margins are set wi thin the following margin
settings.

Margin: Minimum setting:

Left and right • 6.35 mm (0.25 in.) for U.S. Letter, U.S. Legal, Banner Letter, and custom paper

sizes

• 3.175 mm (0.125 in.) for envelopes

• 3.37 mm (0.13 in.) for most paper sizes
Top • 1.7 mm (0.067 in.)
Bottom • 12.7 mm (0.5 in.) for black print jobs

• 19 mm (0.75 in.) recommended for color print jobs

Printed characters are improperly formed or misaligned

• Cancel all print jobs and print your job again. To cancel all print jobs:
1 From the Dock, click the Print Center icon.

The Printer List dialog appears.

Note: If the Print Center icon is not on the Dock, from the Finder window choose Go

Applications Utilities Print Center.

2 Make sure that the Z700-P700 Series is highlighted in the list.
3 From the Queue drop-down menu, choose Start Queue.
4 From the Printers drop-down menu, choose Show Queue or Show Jobs.

Solving print quality problems

56

5 Select the job you want to delete.
6 Click Delete.
7 Repeat steps 5 through 6 until all jobs are deleted.

• Align the print cart ridges. For help, see “Aligning the print cartridges” on page 41.

• Clean the print cartridge nozzles. Follow the steps in “Improving print quality” on page 42.

Colors on the printout differ from the colors on the screen

• A cartridge may be low on ink. For help, see “Replacing the print cart ridges” on page 37.

• Use a different pap er brand. Each paper brand accepts ink differently and print s with color

variations.

• Select Natural Color as the document color:
1 From the software program, choose File Print.
2 From the Printer pop-up menu, choose Z700-P700 Series.
3 From the pop-up menu in the upper left corner, choose Color Options.
4 From the Document Color pop-up menu, choose Natural Color.

Colors on the printout are faded

Try the suggestions listed in the section “Colors on the printout differ from the colors on the screen”
on page 57. If the colors still seem faded, clean the print cartridge nozzles. Follow the steps in
“Improving print quality” on page 42.

Characters are missing or unexpected

Clean the print cartridge nozzles. Follow the steps in “Improving print quality” on page 42.

Photos do not print as expected

• Select a higher print quality.

• Choose photo paper as the paper type.

Solving specialty media problems

The following topics can help you solve problems with specialty media.

Solving specialty media pr ob le m s

57

Glossy/photo papers or transparencies stick together

• Use glossy/photo paper or transparency designed for inkjet printers.

• Make sure you loaded the paper correctly (with print side facing you) and selected the

appropriate settings in the printer software. For help, see “Printing photos” on page 16 or
“Printing transparencies” on page 33.

• Remove each page as it exits the printer, and then let it dry completely before stacking.

Transparencies or photos contain white lines

• Make sure you loaded the paper correctly (with print side facing you) and selected the

appropriate settings in the printer software. For help, see “Printing transparencies” on
page 33 or “Printing photos” on page 16.

• Select a higher print quality, such as Better or Best. For help, see “Printing ideas” on

page 15.

• Clean the print cartridge nozzles. Follow the steps in “Improving print quality” on page 42.

Solving specialty media pr ob le m s

58

Notices

Electronic emission notices

Federal Communications Commission (FCC) compliance information statement

The Lexmark Z700 Series Color Jetprinter, type 4136-001, and Lexmark P700 Series Photo Jetprinter, type 4136-0P1, has been tested and
found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult your point of purchase or service representative for additional suggestions.

The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by
unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate
this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded
and grounded cable such as Lexmark part number 1329605 for parallel attach or 12A2405 for USB attach. Use of a substitute cable not
properly shielded and grounded may result in a violation of FCC regulations.

Any questions regarding this compliance information statement should be directed to:

Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550

[phone]
Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 89/336/EEC and 73/23/EEC on the approximation

and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed
for use within certain voltage limits.
A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and T echnical Support,
Lexmark International, S.A., Boigny, France.
This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.
The United Kingdom Telecommunications Act 1984
This apparatus is approved under the approval number NS/G/1234/J/100003 for the indirect connections to the public telecommunications
systems in the United Kingdom.

Notices

59

Japanese VCCI notice

Notices

60

Glossary

alignment page. A page with printed alignment patterns that eject s from your printer dur ing cartridge

alignment.

alignment values. Numbers corresponding to patterns on the alignment page.
application. See program.
automatic alignment. A feature that automatically aligns the print cartridges.
cartridge contact. The gold area on your print cartridge that t ouches th e carrier co nta cts i nside your

printer.

coated paper. Treated paper designed for high-quality printed images.
collate. A printer software option that lets you automati cally print one complete copy of a multiple-

page document before the next copy begins, and so on.
configured printer. A printer connected to a network that has been assi gned an IP address and

printer name. You must configure a network-capable printer to access it over a network.

custom size paper. A non-standard paper size.
default printer. The printer automatically used when you send jo bs to print.
default printer settings. Printer software settings defined when the printer is manufactured.
driver. See printer software.
glossy paper. Paper with one glossy side designed for photographs.
handouts. Multiple-page images pri nted on a single sheet of paper. See N-up.
hub. A device used to connect several computers or peripheral devices.
IP (Internet Protocol) address. A 32-bit binary number that identifies the location of a specific

computer on the Internet. Any computer direct ly connected to the Internet must have an IP address.
label. Self-adhesive paper.

Glossary

61

landscape orientation. Page orientation in which text runs parallel with the long edge of the paper.
Lexmark adapter. An external device that connects your network-capable printer to a network.
manual alignment. A printer software feature that let s you select print cartridge alignment values.
margin. The blank area between printed text or graphics and the edges of a page.
mirror. A printer software option that lets you reverse an image before printing.
N-up. A printer software option that lets you print multiple pages of a document on a single sheet of

paper. For example, select 4-up to print reduced images of pages 1 through 4 on the first sheet of
paper, images of pages 5 through 8 on the second sheet, and so on.

natural color. A printer software option used for printing photographs and highly detailed graphic
images.

network. A group of computers, printers, or other periphe ral devi ces connected to each other fo r the
purpose of sharing information.

network adapter. See Lexmark adapter.
network printer. A printer made available on a network, not connected directly to your computer.
operating system. The software that provides the basic functions needed for operating your

computer. For example, Windows 98 or Macintosh OS X.
paper type sensor. A feature that automatically detects some types of paper loaded in the paper

tray.

peripheral device. Any external device connected to and controlled by a computer.
photo paper. Treated paper designed for photographs.
plain paper. Paper designed for printing text documents.
portrait orientation. Page orientation in which text run s parallel with the short edge of the paper.
premium paper. Coated paper designed for reports or documents with graphics.
print cartridge. The replaceable unit inside your printer that contains the ink.
print cartridge nozzles. The gold area of the print cartridge that ink flows thr ough before it is

applied to your paper during printing.
print queue. The location on the server where print jobs are stored for pri n ting in the order in which

they are sent.

Glossary

62

printer driver. See printer software.
printer software. (1) The program that lets you select settings to customize your print job. (2) Th e

program that lets your computer communicate with your printer.
program. Any software loaded on your computer that lets you perform a specific task, such as word

processing or photo editing.

remote subnet. A separate network that is connected to your loc al area network.
reverse order printing. A printer software option that lets you print the last page of your document

first so your pages are in sequential order on the exit tray.
subnet. A segment of a network that is connected to a larger network. A local area network is

sometimes referred to as a local subnet.

transparency. A see-through sheet of print media that can be displayed on an overhead projector.
USB cable. A lightweight, flexible cable that lets your pr inter communicate with your computer. USB

cables transmit data at much higher speeds than parallel cables.

Glossary

63

Index

A

aligning print cartridges 41
automatic cartridge alignment

41

B

banding 56
black cartridge part number

39, 44
blinking lights 50
border 11, 31
borderless cards 22
borderless photos 18
button

paper feed 7, 50
power 7, 50

C

cable, part number

USB 44
card reader, USB 7
cards

borderless 22

printing 20
cards, memory 7
cartridges, print

aligning 41

cleaning 42

installing 39

ordering 44

part number 44

preserving 44

removing 37

replacing 37

troubleshooting 45

wiping 42
CD, software

installing 48

troubleshooting 46
characters, misformed 56
coated paper 18
color cartridge part number

39, 44

connector

power supply 7

USB cable 7
contacts, wiping 42
customizing settings

cards 21

coated paper 17

envelopes 24

glossy paper 17

greeting cards 21

handouts 30

index cards 21

iron-on transfers 32

labels 28

n-up

See handouts
photo cards 21
photo paper 17
plain paper 15
postcards 21
premium paper 19
printer software 9
printing color images in black

and white 26
printing in reverse order 36
printing last page first

See printing in reverse

order
transparencies 34
T-shirt transfers

See iron-on transfers

D

dark or smudged print 55
default settings 9
dialog

Page Setup 9

Print 10
digital media, photo 7
downloaded printer driver,

installing 48

E

edge-to-edge printing

See borderless cards

See borderless photos

electronic emission notices 59
envelopes 23
error messages

Ink Low 49

Paper Jam 49

F

FCC notice 59
flashing lights 49

G

glossy paper 16
greeting cards 20

H

handouts 29

I

improving print quality 55
index cards 20
Ink Low message 49
installing

print cartridges 39

Index

64

printer software 47
intermittent printing 56
iron-on transfers 31

L

labels 26
last page first, printing 35
layout 11, 31
layout, advanced 11, 33, 36
Lexmark Utility 12
light

paper feed 50

power 50
loading

cards 20

coated paper

See premium paper
envelopes 23
glossy paper 16
greeting cards 20
handouts 29
index cards 20
iron-on transfers 31
labels 26
photo cards 20
photo paper 16
plain paper 15
postcards 20
premium paper 18
transparencies 33
T-shirt transfers

See iron-on transfers

M

margins, setting

borderless cards 22
borderless photos 18
minimum settings 56

memory cards 7
messages, error

Ink Low 49
Paper Jam 49

mirror 11, 33

N

network printer

configure 14

troubleshooting 49

nozzles, print

wiping 42

n-up printing

See handouts

O

ordering supplies 44
orientation 10

P

page settings, changing 9
Page Setup dialog 9
paper exit tray 6
paper feed button 7
paper guide 7
Paper Jam message 49
paper jam, clearing 54
paper misfeeds 53
paper support 7
Paper Type 11
paper type sensor 14
part number

black cartridge 39, 44
color cartridge 39, 44
photo cartridge 39, 44

USB cable 44
photo cards 20
photo cartridge part number

39, 44
photo memory cards 7
photo paper 16
pop-up menu

Color Options 11
Copies & Pages 11
Document Color 11
Format for 10
Layout 11
Output Options 11
Paper Size 10
Printer Services 11
Quality & Media 11

Settings 10
postcards 20
power button 7
power supply

connector 7
premium paper 18

print cartridge

aligning 41
cleaning 42
installing 39
ordering 44
part number 44
preserving 44
removing 37
replacing 37

wiping 42
Print dialog 10
print in reverse order 35
print last page first

See print in reverse order
print nozzles, wiping 42
print quality, improving 42
print quality, troubleshooti ng

55

printer cable, troubleshooting

45

printer driver

installing 48

removing 47
printer parts 5
printer settings, customizing 9
printer software

CD, troubleshooting 46

installing 47

Lexmark Utility 12

overview 9

Page Setup dialog 9

Print dialog 10

removing 47

using 9
printer status 51
printing

alignment page 41

borderless cards

borderless photos

cards 20

color images in black and

white 25
envelopes 23
greeting cards 20
handouts 29
index cards 20
iron-on transfers 31
labels 26

Index

65

last page first

See reverse order
multiple pages per sheet 29
n-up

See handouts
on premium paper 18
photo cards 20
photos 16
plain paper 15
reverse order 35
transparencies 33
T-shirt transfers

See iron-on transfers

printing problems

blank pages 53
error messages 49
flashing lights 49
general 49
network 49
paper feeding 53
paper jams 54
print quality 55
software 47
specialty paper 57
unsuccessful or slow print ing

51

R

release tab, paper guide 7
removing print cartridges 37
removing printer software 47
replacing print cartridges 37

S

scale 10
sensor, paper type 14
setting margin

borderless cards 22
borderless photos 18
minimum settings 56

settings, customizing

cards 21
coated paper 17
envelopes 24
glossy paper 17
greeting cards 22
handouts 30
index cards 22

iron-on transfers 32
labels 28
last page first

See reverse order printi ng

n-up

See handouts
photo cards 21
photo paper 17
plain paper 15
postcards 21
premium paper 19
printing color images in black

and white 26
reverse order printing 36
transparencies 34
T-shirt transfers

See iron-on transfers
settings, default 9
software, printer

CD 46, 48
installing 47
Lexmark Utility 12
removing 47
using 9

specialty paper

solving problems with 57

supplies, ordering 44

T

test page

does not print 52

printing 52
transfers, iron-on 31
transparencies 33
troubleshooting

alignment page 52

blank pages 53

cartridges 45

error messages 49

flashing lights 49

general printing problems

49
margins 56
network printing 49
paper feeding 53
paper jams 54
paper misfeeds 53
print quality 55

printer cable 45
printer not printing 51
printer software installation

47
software 47
specialty media 57
unsuccessful or slow printing

51

troubleshooting checklist 45

U

USB cable

connector 7
ordering 44

USB card reader 7
Utility, Lexmark 12

W

Web site, Lexmark

offers 13, 48
order supplies 11, 13, 44
printer software download

47
printer software installation

48

Index

66

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries. Color Jetprinter and Photo Jetprinter are trademarks of Lexmark
International, Inc.

© 2003 Lexmark International, Inc.
740 West New Circle Road
Lexington, Kentucky 40550

www.lexmark.com