Lexmark T64X User Manual

Lexmark™ T64x

Clearing jams

multipurpose feeder.

Clearing Jams
Guide

Avoiding jams

The following hints can help you avoid jams:

• Use only recommended print media.

• Do not overload the print media sources. Make

sure the stack height does not exceed the
maximum height indicated by the stack line on
the labels in the sources.

• Do not load wrinkled, creased, damp, or curled

print media.

• Flex, fan, and straighten print media before you

load it. If jams do occur with print media, try
feeding one sheet at a time through the
multipurpose feeder.

• Do not use print media that you have cut or

trimmed yourself.

• Do not mix print media sizes, weights, or types

in the same print media source.

• Make sure the recommended print side is

loaded in the source according to your simplex
or duplex needs.

• Keep print media stored in an acceptable

environment.

• Do not remove trays during a print job.

• Push all trays in firmly after loading them.

• Make sure the guides in the trays are properly

positioned for the size of print media you have
loaded. Make sure the guides are not placed
too tightly against the stack of print media.

Understanding jam messages

Message What to do*

200 and 201
Paper jams

202 Paper Jam
Open Rear
Door

23x Paper Jam
Check Duplex

24x Paper Jam
Check Tray <x>

250 Paper Jam
Check MP
Feeder

260 Paper Jam
Check Env
Feeder

27x Paper Jam
Check Bin x

28x Paper Jam
Check Finisher

28x Staple Jam Open the stapler door, remove the

* After clearing the jam, press to resume
printing.

Open the top front cover, remove
the print cartridge, and remove the
jam.

Open the rear door on the printer,
and remove the jam.

Remove the duplex tray from the
duplex unit, raise duplex deflector,
and remove the jam. Open rear
duplex door, and remove the jam.

Open each tray, and remove any
jammed media.

Remove all media from the
multipurpose feeder, flex and stack
the media, reload the multipurpose
feeder, and adjust the guide.

Lift the envelope weight, remove all
envelopes, flex and stack the
envelopes, reload the envelope
feeder, and adjust the guide.

Open the output bin rear doors and
then remove the jam.

Open the finisher top cover and
then remove the jam. Open the
finisher rear door, then remove the
jam.

staple holder, remove the staple
sheet, clear the jam, reinsert the
staples and staple holder, and then
close the stapler door.

2 Push the release latch, and open the top front

cover.

CAUTION: The inside of the printer may be hot.

3 Lift and pull the print cartridge out of the printer.

200 and 201 Paper Jam Remove
Cartridge

1 Push the release latch, and lower the

Warning: Do not touch the photoconductor

drum on the underside of the
cartridge. Use the cartridge handle
whenever you are holding the
cartridge.

4 Place the print cartridge aside.

5 Pull the print media up and toward you.

6 Align and reinstall the print cartridge.

202 Paper Jam Open Rear Door

1 If the paper is exiting the printer, pull the media

straight out, and press . Otherwise, continue
with step 2.

2 Open the printer rear door.

CAUTION: The inside of the printer may be hot.

Remove the jammed media.

3 Close the rear door.
4 Press .

23x Paper Jam Open Duplex Rear
Door

1 Open the duplex rear door.

2 Remove the jammed media.

7 Close the top front cover.
8 Close the multipurpose feeder.
9 Press .

3 Close the duplex rear door. Make sure it snaps

into place.

4 Press .