Lexmark Optra M410, Optra M412 User Manual
M410
M412
Edition: May 2000
The following paragraph doesnotapplyto any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL,INC.,
PROVIDES THIS PUBLICATION“AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT
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A form for the reader’s comments is provided at the back of this publication. If the form has been removed, comments may be addressed to Lexmark
International, Inc., Department F95/035-3, 740 WestNew Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to
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References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in
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used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead.
Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the
manufacturer,are the user’s responsibility.
© Copyright 1999, 2000 Lexmark International, Inc.
All rights reserved.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
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as set forth in subparagraph (c)(1)(ii) of the Rights in TechnicalData and Computer Software clause at DFARS252.227-7013 and in applicable FAR
provisions: Lexmark International, Inc., Lexington, KY 40550.
Table of
Contents
Introduction.............................. ix
AboutThisBook .............................................. ix
OtherInformation..............................................x
OnlineDocuments...........................................x
Trademarks .............................. xi
1 SettingUpYourPrinter....................1
UnpackingYourPrinter.........................................1
RemovingPrintCartridgePackaging .............................2
InstallingthePrintCartridge.....................................5
LoadingtheStandardInputTray.................................6
InstallingthePaperBail ........................................11
ConnectingYourPrintertoaComputer ..........................12
UsingaParallelCable.......................................12
UsingaUSBCable..........................................14
PluggingthePrinterIn.........................................20
TurningthePrinterPowerOn...................................20
PrintingtheMenuSettingsPage.................................21
InstallingtheOperatorPanelOverlay............................22
ChangingtheOperatorPanelDisplayLanguage...................23
Installing Printer Drivers and Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Table of Contents
iii
2 MarkVision .............................25
MarkVisionPrinterManagementSoftware .......................25
OperatingSystemsSupported................................25
IntroducingMarkVision.....................................25
MarkVisionforIntranetServers .................................26
IntroducingMarkVisionforIntranetServers ...................26
MarkVisionforUNIXNetworks.................................27
LexmarkMarkTrack ...........................................28
LexmarkNetPnP ..............................................29
SoftwareInstallationandDistributionTools ......................29
OptraForms ..................................................30
SolarisReadyPrintersforSunCustomers.........................31
3 Using the Operator Panel and Menus . . . . . . . 33
UsingtheOperatorPanel.......................................34
PrinterIndicatorLight ......................................34
OperatorPanelButtons .....................................35
PrinterMessages ..............................................37
StatusMessages ............................................37
AttendanceMessages .......................................37
ServiceMessages ...........................................37
OperatorPanelMenus .........................................38
PrintingtheMenuSettingsPage..............................39
ChangingMenuSettings ....................................40
DisablingtheOperatorPanelMenus ..........................41
OverviewofPrinterMenus ..................................43
PaperMenu ...............................................44
FinishingMenu ............................................53
Utilities Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
JobMenu..................................................59
QualityMenu..............................................71
SetupMenu ...............................................73
PCLEmulMenu ...........................................79
PostScriptMenu............................................83
ParallelMenu..............................................84
SerialMenu................................................87
NetworkMenu.............................................91
iv
Table of Contents
InfraredMenu .............................................93
LocalTalkMenu............................................96
USBMenu.................................................99
FaxMenu ................................................102
ConfigMenu .............................................106
UnderstandingPrintandHoldJobs.............................108
ConfidentialJobs ..........................................108
HeldJobs.................................................109
PrintingandDeletingHeldJobs .............................111
EnteringaPersonalIdentificationNumber(PIN) .................111
PrintandHoldFormattingErrors ..............................113
4 UsingPrintMaterials....................115
PaperSourcesandSizes .......................................116
PrintMaterialGuidelines......................................118
Paper ....................................................118
Letterhead................................................118
Transparencies............................................119
Envelopes ................................................119
Labels ...................................................120
CardStockGuidelines ........................................122
StoringPrintMaterial .........................................123
LoadingPrintMaterial ........................................124
LoadinganInputTray .....................................124
LoadingtheMultipurposeFeeder ...........................130
UsingthePaperExits(OutputBins).............................133
UsingtheStandardOutputBin..............................133
UsingtheRearOutputBin..................................134
PrintingonLetterhead ........................................135
TrayLinking.................................................135
ManualDuplexPrinting.......................................136
DuplexPrintingfromtheMultipurposeFeeder................136
DuplexPrintingfromtheTrays .............................136
AvoidingPaperJams .........................................137
5 MultipurposeFeeder ....................139
Table of Contents
v
MultipurposeFeederGuidelines ...............................140
OpeningtheMultipurposeFeeder ..............................141
LoadingtheMultipurposeFeeder ..............................143
LoadingPrintMaterial .....................................143
UsingtheMultipurposeFeeder ................................149
ClosingtheMultipurposeFeeder ...............................150
6 Understanding Printer Messages . . . . . . . . . . 151
StatusMessages ..............................................151
Line1Messages ..........................................152
WarningMessages ........................................158
AttendanceMessages .........................................159
7 SolvingPrinterProblems.................173
DisplayProblems ............................................175
PrintingProblems ............................................176
PrintQualityProblems........................................178
OptionProblems .............................................180
NetworkPrintingProblems....................................181
OtherProblemsandQuestions .................................182
vi
8 ClearingJams ..........................183
PossiblePaperJamAreas......................................184
200and201PaperJam-RemoveCartridge ...................184
202PaperJam-OpenRearDoor ............................186
203PaperJam-ShortPaper.................................190
250PaperJam-CheckMPFeeder ...........................192
9 MaintainingYourPrinter ................193
OrderingaPrintCartridge.....................................193
StoringthePrintCartridge.....................................194
ReplacingthePrintCartridge ..................................194
CleaningthePrintheadLens ...................................195
OrderingaChargeRollKit ....................................195
Table of Contents
10Fax....................................197
UnderstandingtheFaxPort....................................197
ChoosingHardware ..........................................197
SettingUpaFaxPort .........................................198
ResettingaFaxPort...........................................199
DisablingaFaxPort ..........................................200
11MemoryandOptionCards...............201
AccessingthePrinterSystemBoard.............................201
UnderstandingMemoryOptions ...............................206
PrinterMemory ...........................................206
FlashMemory ............................................206
InstallingMemoryOptions ....................................207
RemovingMemoryOptions ...................................210
UnderstandingOptionCards ..................................211
Internal Print Server (Internal Network Adapter or INA) . . . . . . . 211
Tri-PortInterfaceOptionCard ..............................212
HardDiskOption .........................................212
Parallel/USBInterfaceOptionCard..........................215
InstallinganOptionCard .....................................216
RemovinganOptionCard.....................................219
ClosingthePrinterSystemBoard...............................220
12Optional500-SheetDrawer...............223
InstallingtheOptionalDrawer .................................223
13InfraredAdapter........................227
ConnectingtheCableandUsingtheInfraredAdapter.............227
14Verifying the Installation of Options . . . . . . . 229
PrintingtheMenuSettingsPage................................229
Appendix A: Understanding Fonts . . . . . . . . . 231
Table of Contents
vii
TypefacesandFonts ..........................................231
WeightandStyle ..........................................231
PitchandPointSize........................................232
BitmappedandScalableFonts .................................234
ResidentFonts ...............................................235
SymbolSets .................................................239
SymbolSetsforPCL6Emulation............................239
DownloadableFonts ..........................................241
PrintingaFontSampleList ....................................242
AppendixB:Notices......................243
AppendixC:SafetyInformation............253
AppendixD:Warranty....................265
Glossary ................................269
viii
Index ...................................285
Table of Contents
Introduction
About This Book This User’s Guide contains information about the Lexmark
OptraM410andM412laserprinters.Itprovidessetup
instructions for the printer and printer options as well as
information about loading print material, changing
printer settings, replacing printer supplies, and troubleshooting problems.
Keep this book in a handy place and use it as a reference
when you h ave a question about printer function or if you
encounter a printing problem.
It may be helpful for you to recognize the following conventions used throughout this book:
Note: A note provides informa-
tion you may find useful.
Warning! A warning identifies
something that could damage
your printer hardware or software.
Caution! A caution identifies
something that could cause you
harm.
• Notes, warnings, and cautions appear in the left col-
umn for easy reference.
• Operator panel buttons are printed in boldface type:
Press
Go after changing a menu setting.
• Messages, menu names, menu items, and menu set-
tings that appear on the operator panel display are
also printed in boldface type:
If
Load Tray 1 appears on the operator panel dis-
play, you must load print material in tray 1 and
press
Go before you can resume printing.
Introduction
ix
The Paper Source setting is available in the PAPER
MENU
.
Other Information In addition to this User’sGuide, Lexmark offers the follow-
ing sources of information about your printer and other
Lexmark products and services.
Online Documents
The Drivers, MarkVision and Utilities compact disc (CD)
that comes with your printer contains several online documents. Refer to the booklet that comes with the CD for
launching instructions. Once you launch the CD, click
View Documentation to display a list of available documents.
The CD includes:
The MarkVision printer utility information, which pro-
vides step-by-step instructions for installing MarkVision
for Windows 95/98/2000, Windows NT 4.0, Macintosh,
and OS/2 on several different networks. It also describes
some of the most popular MarkVision features.
• Documents which provide general information
about setting up an optional print server after
installing it in your printer.
• Documents which describe font options and avail-
able resources.
• A Card Stock & Label Guide which provides detailed
information about selecting print material appropriate for your printer.
• A Technical Reference which includes information
about printer languages and commands, interface
specification, and printer memory management.
x
Introduction
Trademarks
Lexmark, Lexmark with diamond design, MarkNet,
MarkVision, and Optra are trademarks of Lexmark International, Inc., registered in the United States and/or other
countries.
MarkTrack, Optra Forms, and PictureGrade are trademarks of Lexmark International, Inc.
Operation ReSource is a service mark of Lexmark International, Inc.
®
PCL
is a registered trademark of the Hewlett-Packard
Company. PCL 6 is Hewlett-Packard Company’sdesignationsofasetofprintercommands(language)andfunctions included in its printer products. This printer is
intended to be compatible with the PCL 6 language. This
means the printer recognizes PCL 6 commands used in
various application programs, and that the printer emulates the functions corresponding to the commands.
PostScript
Incorporated. PostScript 3 is Adobe Systems’ designation
of a set of printer commands (language), fonts, and functions included in its software products. This printer is
intended to be compatible with the PostScript 3 language.
This means the printer recognizes PostScript 3 commands
used in various application programs, and that the printer
emulates the functions corresponding to the commands.
Details relating to compatibility are included in the
Technical Reference.
®
is a registered trademark of Adobe Systems
Trademarks
xi
The following terms are trademarks or registered trademarks of these companies.
Albertus The Monotype Corporation plc.
Antique Olive Monsieur Marcel OLIVE
Arial The Monotype Corporation plc.
CG Omega A product of Bayer Corporation
CG Times Based on Times New Roman under
license from The Monotype
Corporation plc, is a product of
Bayer Corporation
Helvetica Linotype-Hell AG and/or its
subsidiaries
Intellifont Bayer Corporation
ITC Bookman International Typeface Corporation
ITC Zapf Chancery International Typeface Corporation
LocalTalk Apple Computer, Inc.
Macintosh Apple Computer, Inc.
Marigold AlphaOmega Typography, Inc.
xii
Palatino Linotype-Hell AG and/or its
subsidiaries
Pantone Pantone, Inc.
PostScript Adobe Systems Incorporated
Times New Roman The Monotype Corporation plc.
TrueType Apple Computer, Inc.
Univers Linotype-Hell AG and/or its
subsidiaries
Wingdings Microsoft Corporation
Other trademarks are the property of their respective
owners.
Trademarks
1
Setting Up
Your Printer
Complete the following sections to set up your Lexmark™
Optra™ M410 and M412 printers.
Metal
Bail
User’s
Guide
Plastic Bracket
Printer
CD
Unpacking
Your Printer
Power
Cord
1 Remove the printer and all items from the packag-
ing carton.
Save the carton and packing materials in case you
need to repack the printer for service or storage.
2 Make sure you have the items shown.
If any items are missing, contact the place where
you bought your printer.
3 Place the printer on a flat, sturdy surface in a well-
ventilated area.
Allow at least 304.8 mm (12 in.) of clearance on all
sides of the printer. Since you may want to install
the optional 500-sheet drawer, leave at least
129.6 mm (5.1 in.) clearance above the printer. Leave
enough space in front of the printer to allow for
easy paper access.
Unpacking Your Printer
1
Use the following information to help determine
where to place your printer.
Characteristic Measurement
Depth 435 mm (17.1 in.)
Height 314 mm (12.4 in.)
Width 405 mm (15.9 in.)
Weight
Footprint 246 sq. in.
1
1
Weight of printer includes print cartridge.
14.8 kg (32.6 lb)
Do not place the printer:
– In direct sunlight.
– Near heat sources or air conditioners.
– In dusty or dirty environments.
Removing Print
Cartridge
Packaging
Upper
Front Door
To remove the print cartridge packaging:
1 Push the upper release latch to release the upper
front door.
2
Chapter 1: Setting Up Your Printer
2 Raise the upper front door.
It remains in place.
3 Grasp the print cartridge by the handgrip.
Removing Print Cartridge Packaging
3
4 Lift the print cartridge up a nd pull out.
5 Pull up on each end of the plastic piece and then
remove the packaging material.
Discard all packaging material: the plastic piece, the
foam, and the paper connected to the foam.
6 Continue with “Installing the Print Cartridge” on
page 5.
4
Chapter 1: Setting Up Your Printer
Installing the
Print Cartridge
To prepare the print cartridge for printing:
1 Gently shake the print cartridge side-to-side to
distribute the toner.
Slot
Tab
2 Insert the print cartridge:
a Alignthetabslocatedoneachsideoftheprint
cartridge with the slots on either side of the
print cartridge cradle as shown.
Use the colored arrows inside the printer for
placement.
Installing the Print Cartridge
5
b Slide the print cartridge straight back into the
printer until it snaps into place.
3 Close the upper front door.
You cannot close the door completely if the print
cartridge is not installed correctly.
Loading the
Standard
Input Tray
Your printer has one standard 250-sheet input tray that
holds five paper sizes. For information on the different
sizes and types of print material you can use with your
printer, see “Using Print Materials” on page 115.
For information on loading envelopes and other types of
print material, see “Multipurpose Feeder” on page 139.
To load paper:
1 Pull the input tray straight out of the printer.
Remove the input tray completely from the printer.
6
Chapter 1: Setting Up Your Printer
2 Press down on the metal plate until it locks into
place.
The metal plate remains stationary on the inside
bottom of the input tray.
Length
Guide
Tab
Paper Size
Indicators
Paper Size
Indicators
Length Guide
3 Press down on the length guide tab with one
hand, and with the other hand slide the length
guide to the correct position for the size paper you
are loading.
Use the paper size indicators to adjust the length
guide for one of the following five paper sizes: A4,
B5, LTR (Letter), LGL (Legal), and EXEC (Executive).
Note: The paper size indica-
tors are paper size abbreviations
used for the placement of the
length guide as shown. This
exampleshows how to adjust for
letter-size paper (LTR).
Loading the Standard Input Tray
7
Width Guide
Width Guide Tab
4 Press down on the width guide tab and slide the
width guide to the far right side of the input tray
as shown.
5 Flex the sheets back and forth to loosen them, then
fan them. Do not fold or crease the paper.
Straighten the edges on a level surface.
For this setup, load letter-size paper.
8
Chapter 1: Setting Up Your Printer
Metal Stop
Note: Make sure the paper fits
easily under the metal stop and
is not bent or wr inkled. Do not
raise the metal stop or force
paper under the metal stop.
Overfilling the input tray may
cause paper jams.
6 Place the paper against the left side of the input
tray and insert it under the metal stop.
Makesuretherecommendedprintsideisfacedown
andthefrontedgeisplacedtowardthefrontofthe
input tray.
For information on how to load letterhead, see
“Printing on Letterhead” on page 135.
7 Do not exceed the maximum stack height indi-
cated by the line under the arrows.
Stack Height
Indicator
Note: Overfilling the input tray
may cause paper jams.
Loading the Standard Input Tray
9
Width Guide
Note: Sliding the width guide
too tight against the paper may
cause misfeeds.
8 Push on the right side of the width guide to move
it to the left until it lightly touches the edge of the
paper.
9 Slide the input tray all the way into the printer
until it snaps into place.
10
Chapter 1: Setting Up Your Printer
Installing the
Paper Bail
The paper bail helps prevent offset bin stacking by guiding print material into the standard output bin.
The paper bail consists of two parts: a plastic bracket
already installed on the printer and a metal bail.
Complete the following steps to install the metal bail:
1 Locate the metal bail that comes with your printer.
2 Orient the metal bail as shown.
Metal Bail
Plastic Bracket
3 Place the tips of the metal bail into the holes
located on either end of the plastic bracket as
shown.
Note: The paper bail is
depicted in other illustrations
throughout this book now that
youhaveinstalledit.
not
Installing the Paper Bail
11
Connecting Your
Printer to a
Computer
To print from your computer, you need to connect your
printer to your computer with either a parallel interface
cable or a Universal Serial Bus (USB) cable.
Parallel Cable
Caution! To avoid electrical
shock hazards, make sure your
computer power is Off (O) and
unplug all computer equipment
before connecting cables.
Parallel
Cable
Using a
Your printer uses an IEEE 1284-compliant parallel cable
that supports bidirectional communication. We recommend Lexmark part number 1329605 (10 ft) or
1427498 (20 ft). If you use a cable other than an IEEE-compliant cable, you may not be able to access all of your
printer functions.
1 Turn the printer power Off (O) and unplug the
printer power cord from the electrical outlet.
2 Align and plug the parallel cable into the parallel
connector as shown.
12
Parallel Connector
Chapter 1: Setting Up Your Printer
3 Push the clips at each end of the connector down
into the notches on the plug as s hown. The clips
snap into the notches.
4 Connect the other end of the parallel cable to the
back of your computer. Tighten the screws on the
parallel cable to the computer.
5 Check the parallel cable connections to make sure
they are completely secured.
Clips
6 Continue with “Plugging the Printer In” on
page 20.
Connecting Your Printer to a Computer
13
USB
Cable
Using a USB Cable
Your printer has one standard USB port located on the
printer system board.
Complete the following steps to connect your printer
using a USB cable.
For Windows 2000 users:
1 Make sure the computer and printer power are Off
(O) and the printer power cord is unplugged from
the electrical outlet.
2 Connect the USB cable to the port on the back of
your computer.
3 Connect the other end of the cable to the USB port
on the back of your printer.
4 Turn on your computer and your printer.
5 When the Found New Hardware Wizard screen
appears, select
Cancel to close the wizard.
6 Insert the CD that came with your printer and
select
Start.
14
USB Port
Chapter 1: Setting Up Your Printer
7 From the Start menu, select Run,thenclickBrowse.
8 ClickontheMy Computer shortcut in the Browse
window, double-click on the CD icon, and doubleclickontheSetupicon.
9 Click OK to start the printer driver installation
program.
10 Follow the installation instructions in the printer
drivers dialog box.
11 In the Print to the following port check box, select
the USB port that best describes the order you’ve
connected USB printers to your computer (for
example, the first USB printer is USB001, the secondUSB002,andsoon).
USB
Cable
12 In the Select a port for this printer check box, select
the USB port that best describes the order
you’ve connected USB printers to your computer (for example, the first USB printer is
USB001, the second USB002, and so on).
13 When you finish, exit the setup program and
remove the CD from your computer.
For Windows 98 users:
1 Make sure the printer power is Off (O) and the
printer power cord is unplugged from the electrical outlet.
2 Align and plug the USB cable into the USB port on
the back of your printer as shown.
3 Connect the other end of the USB cable to the back
of your computer.
4 Check the cable connections to make sure they are
completely secured.
USB Port
5 Follow the steps under “Plugging the Printer In”
on page 20.
6 Follow the steps under “Turning the Printer Power
On” on page 20.
7 Complete the following steps to setup the printer
port and install the correct drivers.
When you turn the printer power On (|), the
New Hardware Wizard
puter.
screen appears on your com-
a Click Next.
b Click the default to search for the best driver.
Click
Next.
c Click to clear the check boxes for Floppy Disk or
CD-ROM.
Connecting Your Printer to a Computer
Add
15
d Insert the compact disc (CD) that came with
your printer.
e Click Specify a location.
f Click Browse.
g Scroll down until you locate your CD-ROM
drive. Double-click to select it.
h Highlight the folder for WIN98USB and click
OK.
i Click Next.
A screen displays indicating the application is
looking for this laser printer to verify the driver
for the printer.
j Click Next.
Wait as the information processes. When the next
screen appears that tells you the software is
installed, click
install the printer driver.
Finish. Complete the following to
k Click Install Software.
16
Chapter 1: Setting Up Your Printer
l Click Printer Software.
The
Choose your Installation Path screen
displays.
m Select Install from this CD.
The License Agreement displays.
n Click Agree once you have read the agreement.
o Select Custom Install and click Next.
Printer Drivers is selected as the default on the
next screen.
p Click Next.
q Scroll through the list of printers on the left of
thescreenandclickthecheckboxtoselect
Optra M410 or Optra M412.
r Click the Add button.
Thenameofyourprintermovestotheboxon
therightofthescreen.
s Click Next.
The Drivers tab screen displays.
t HighlightLPT1 in the top window of the screen
for the PostScript language.
u Scroll to USB001 in the bottom window of the
screen and select it.
v Return to the top window of the screen and
select
LPT1 for the PCL language.
w Scroll to USB001 in the bottom window of the
screen and select it.
x Click Finish Installation.
Wait as the information processes.
y Click Yes to restart Windows.
z Click OK.
Connecting Your Printer to a Computer
17
USB
Cable
USB Port
For Macintosh users:
1 Make sure the printer power is Off (O) and the
printer power cord is unplugged from the electrical outlet.
2 Connect the end of the USB cable to the port on
your computer.
3 Align and plug the other end of the USB cable into
the port on the back of your printer as shown.
4 Follow the steps under “Plugging the Printer In”
on page 20.
5 Follow the steps under “Turning the Printer Power
On” on page 20.
6 Launch the CD to install the necessary items.
Instructions to launch the CD are in the CD
booklet.
7 Restart the computer.
8 Open the Apples Extras folder.
18
Chapter 1: Setting Up Your Printer
9 Open the Apple LaserWriter Software folder.
10 Open the Desktop Printer Utility application.
11 The New Desktop Printer screen displays.
12 Select Printer (USB) from the list and click OK.
13 In the USB printer selection area, click Change.
The USB printer dialog box displays.
14 Select Optra M410 or Optra M412 and click OK.
The previous screen displays. Notice the new
printer icon.
15 In the PostScript printer description (PPD) file,
Auto Setup.
click
Wait for the information to process.
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