The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC.
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References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in
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used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead.
Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the
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This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions
as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR
provisions: Lexmark International, Inc., Lexington, KY 40550.
Table of
contents
Using your documentation . . . . . . . . . . . . . . . . . . . . ix
This User’s Guide provides detailed information about
color functions, media specifications, printer supplies,
memory requirements, using the printer operator panel,
changing printer settings, and solving printer problems.
The book is intended for users who need information
about printer configuration, printer default settings, troubleshooting printer problems, and those who may be
responsible for ordering printer supplies.
A handy feature included with your manual is the chapter
or procedural information located next to the page number. When searching for a chapter or topic, use this feature
to quickly locate the information you need.
The Quick Reference Card offers an overview of the printer
menu structure and tips for loading paper, and clearing
paper jams. You may want to keep the Quick Reference Card
near the printer so all users have access to it.
Refer to the Setup Guide for detailed instructions on setting
up the printer hardware, installing options, and launching
the CD to install printer drivers and utilities.
About the manuals
ix
Conventions
It may help you to recognize the conventions we have
used in this book:
• Operator panel buttons are printed in a boldface
type:
Go
Press
after changing a menu setting.
• Messages on the operator panel display are also
printed in a boldface type:
88 Cyan Toner Low
If
appears on the operator
panel display, you should order a new Cyan
print cartridge.
• Notes, warnings, and cautions appear in the left column for easy reference.
Note:
iary information you may find
useful.
Warning!
something that might damage
your printer hardware or software.
Caution!
something that might cause you
harm.
A note provides auxil-
A warning identifies
A caution identifies
x
About the manuals
Other sources
of information
In addition to the User’s Guide, Quick Reference Card, and
Setup Guide, Lexmark offers other sources of information
about your printer or about Lexmark products and services.
Online documents
The Drivers, MarkVision and Utilities compact disc (CD)
that comes with your printer contains several online documents. Refer to the booklet that comes with the CD for
launching instructions. Once you launch the CD, click
View Documentation to display a list of available documents.
The CD includes:
• The MarkVision printer utility information, which
provides step-by-step instructions for installing
MarkVision for Windows 95/98 and Windows NT
4.0 on several different networks. It also describes
some of the most popular MarkVision features.
• Documents which provide general information
about setting up an optional print server after
installing it in your printer.
• Documents which describe font options and available resources.
• A Card Stock & Label Guide which provides detailed
information about selecting print material appropriate for your printer.
A Technical Reference which includes information about
printer languages and commands, interface specification,
and printer memory management.
Other sou rces ofinformation
xi
Lexmark Web site
Access our site on the World Wide Web for up-to-date
information about Lexmark and Lexmark products:
http://www.lexmark.com
If you need help with your printer, you can visit our Web
site at:
http://www.lexmark.com/service/service.html
Automated
fax system
If you’re in the U.S. or Canada, you can use the Lexmark
automated fax system to request information about Lexmark products, available printer drivers, or other related
topics.
week.
To request a catalog of the information available, simply
dial (606) 232-2380 from a touchtone phone and follow the
voice prompts. Have your fax number ready.
LEXFAX
SM
is available 24 hours a day, 7 days a
xii
Other sources of information
Trademarks
Lexmark, MarkNet, MarkVision, and Optra are trademarks of Lexmark International, Inc., registered in the
United States and/or other countries. LexExpress, LEX-FA X , and Operation ReSource are service marks of Lexmark International, Inc.
AppleTalk, LocalTalk, Macintosh, System 7.1, and TrueType, are trademarks of Apple Computer, Inc., registered
in the U.S. and other countries.
PANTONE Colors generated by the Optra C710 color
printer are four-color process simulations and may not
match PANTONE-identified solid color standards. Use
current PANTONE Color Reference manuals for accurate
color.
PANTONE Color simulations are only obtainable on this
product when driven by qualified Pantone-licensed software packages. Contact Pantone, Inc. for a current list of
qualified licensees.
is a registered trademark of the Hewlett-Packard
Company. PCL 5 and PCL 6 are Hewlett-Packard Company’s designations of a set of printer commands (language) and functions included in its printer products. This
printer is intended to be compatible with the PCL 5 and
PCL 6 languages. This means the printer recognizes PCL 5
and PCL 6 commands used in various application programs, and the printer emulates the functions corresponding to the commands.
and other Pantone, Inc. trademarks are the
Trademarks
xiii
PostScript® is a registered trademark of Adobe Systems
Incorporated. PostScript is Adobe Systems’ designation of
a set of printer commands (language) and functions
included in its printer products. This printer is intended to
be compatible with the PostScript language. This means
the printer recognizes PostScript commands used in various application programs, and the printer emulates the
functions corresponding to the commands.
Details relating to compatibility are included in the Techni-cal Reference.
The following terms are trademarks or registered trademarks of these companies:
AlbertusThe Monotype Corporation plc
Antique OliveMonsieur Marcel OLIVE
ArialThe Monotype Corporation plc
CG OmegaA product of Bayer Corporation
CG TimesBased on Times New Roman under lic ense
from The Monotype Corporation plc, is a
product of Bay er Corporation
Helvetic aLinotype-Hell AG and/or its subsi diaries
Intellif ontBayer Corporation
xiv
ITC BookmanInternational Typeface Corporation
ITC Zapf ChanceryInternational Typeface Corporation
MarigoldAlphaOmega Typography, Inc.
PalatinoLinotype-Hell AG and/or its subsi diaries
Times New RomanThe Monotype Corporation pl c
UniversLinotype-Hell AG and/or its subsi diaries
WingdingsMicrosoft Corporation
Other trademarks are the property of their respective
owners.
Trademarks
Multipurpose
feeder
1
Duplex unit output bin,
printer output bin
Introducing
your printer
You r L ex ma rk Op tr aTM C710 color printer is the ideal
printer for presentations, business graphics, line art, and
text. Your printer uses laser diode electrophotographic
technology to deliver remarkable quality print images and
text. You can print up to 16 pages per minute (ppm) for
monochrome print jobs and 3 ppm for color print jobs.
You can use your printer as a shared network or desktop
printer.
A variety of connectivity options makes your printer an
excellent choice for all types of system environments. You
can install up to three internal adapters to support network configurations requiring Ethernet, Token-Ring,
LocalTalk, serial, or additional parallel ports. You can even
attach a class 1-fax modem to the serial port and send
faxes directly to your printer.
250-sheet
standard tr ay
Duplex unit
Optional
drawer unit
Your printer also offers flexible paper handling. It supports a variety of paper sizes and has a standard multipurpose feeder that makes it easy to print envelopes,
transparencies, paper, labels, and non-standard size paper.
You can add an optional duplex unit so you can print on
both sides of the paper. You can also add an optional
drawer unit consisting of two 250-sheet trays that can
increase the printer's total paper capacity to 800 sheets.
Your Lexmark printer software enables you to easily master advanced color management techniques such as levels
of brightness, contrast, and saturation. You can easily
print professional color graphics, exceptional gray-scale
images, or razor sharp black printing for text and detailed
line art.
Chapter 1: Introducing your printer
1
The modular design of your printer lets you perform routine printer maintenance procedures without the aid of a
service technician. This includes replacing the photoconductor, transfer belt, coating roll, fuser, and all four color
print cartridges.
Print speed
Memory
Color quality
Your printer can print four-color and mono jobs at up to 16
ppm for monochrome print jobs and 3 ppm for color print
jobs. If you install an optional duplex unit, you can print
duplex jobs at up to 5 ppm for monochrome print jobs and
1.5 ppm for color print jobs. Print speed varies depending
on specific characteristics of the job, such as the size of the
formatted page, the number of fonts, the number and
complexity of images and graphics, and so on.
Your printer ships with at least 32MB of standard printer
memory for fast, efficient processing of color jobs. (Some
models and Ethernet equipped printers may ship with
more memory.) If you typically print large, complex jobs,
you can install optional memory cards to increase the total
usable memory to a maximum of 384MB.
In addition, you can install an optional hard disk for storing downloaded resources, job statistics, and for spooling
or collating print jobs.
Your printer is set to provide you with high quality business graphics. It also has several print quality settings to
accommodate your many printing needs. These settings
can provide you with superb quality presentation or draft
printouts.
2
Chapter 1: Introducing your printer
Printer drivers
The printer drivers included on the Driver, MarkVision,
and Utilities CD shipped with your new printer were specially designed for this printer. Using these printer drivers
gives you the greatest control over the features and functions of your printer. Your printer drivers have been
designed to work efficiently with your printer and provide you with the best possible print quality. Using these
print drivers is fast and easy.
MarkVision
Pa pe r ha ndling
The MarkVisionTM printer utility, included on the Driver,
MarkVision, and Utilities CD shipped with your printer,
provides numerous printer management and color management tools you can access directly from your computer. MarkVision can display a graphic of your printer
indicating the options installed and the location of any
printer problems. If your printer is attached to a network
and located some distance from your workstation, you
can view printer status and change printer settings without leaving your desk. You can also use MarkVision to
gather statistics about the jobs you print, or download
resources.
Your printer comes equipped with a 250-sheet paper tray
and a 50 sheet multipurpose feeder. The multipurpose
feeder lets you load envelopes, transparencies, paper,
labels, or card stock for a variety of print jobs. To increase
paper feeding capacity, you can add an optional drawer
unit consisting of two 250-sheet trays. These paper handling options allow you to use four different types of
media or link the trays together and use the same paper
throughout to reduce the number of times you reload
paper.
Printer drivers
3
4
Chapter 1: Introducing your printer
2
Using printer
drivers
This chapter contains information about your printer driver settings so you can use them to control printer functions.
Using the printer drivers supplied with your printer gives you
the greatest control over the features and functions of your
printer. These printer drivers have been designed to work efficiently with your printer and provide you with the best possible
print quality. Using and accessing these drivers from your computer is fast, easy, and convenient.
Note:
selected from a software application or driver override default
settings selected from the operator panel.
Printer se tt in gs
Most Windows software packages let you modify common
printer settings through the use of their print dialog box. To
modify your printer settings this way, select File from the menu
bar and Print or PrinterSettings. This opens a print or printer
settings window that allows you to modify some or all of the
many printer settings.
Many software printer dialog boxes have a printer setup or
printer properties button. Select this button to access your
printer driver window. Changing the printer settings through the
software package or printer driver is the fastest and most convenient method for controlling your printer.
Using the printer driver window lets you print a test page that
describes your printer driver and port settings. You can also use
it to control things such as user identification pages, paper size,
and overlays. If you encounter an item on the printer driver window you are not sure about, use your online Help for the latest
information on that feature.
Chapter 2: Using printer drivers
5
Lexmark confidential
The method to access your printer driver window depends on
your operating system, personal preferences, and how your
operating system is configured.
If you encounter a printer feature you cannot control from the
printer driver or application software, use the printer operator
panel or the remote operator panel available from MarkVision.
Changing a printer setting from the operator panel or from
MarkVision makes that setting the user default for all subsequent jobs sen t to the printer. You can override these operato r
panel settings through the software application or printer driver.
In most cases, settings you change from your software application or printer driver apply only to the job you are preparing to
send to the printer.
6
Chapter 2: Using printer drivers
3
Changing
printer settings
This chapter contains details about printer settings you can use
to control printer functions. This chapter is organized according
to the structur e of the print er operator panel menus. You can also
change many o f t he se sett i ngs f rom yo ur a ppl icat i on, a Lexmark
printer driver, or from the MarkVision printer utility.
Note:
selected from a software application or driver override default
settings selected from the operator panel.
Printer se tt in gs
If there is a printer feature you cannot control from the application or printer dr i ver, use th e printer ope rato r panel or the re mote
operator panel available from MarkVision. Changing a printer
setting from the operator panel or from MarkVision makes that
setting the user default for all subsequent jobs sent to the printer.
In most ca ses, s etti ngs you change fr om t he a ppl ica ti on or dr iver
apply only to the job you are preparing to send to the printer.
Chapter 3: Changing printer settings
7
1 Menu 2
Using the
operator panel
Select 3
Return 4
The operator panel on the upper right corner of your printer has
a 2-line by 16-character Liquid Crystal Display (LCD), five buttons, and one indicator light.
The light indicates whether the printer power is on and whether
the printer is idle or busy processing a job.
Indicator light
StatusIndicates
OffPrinter power is of f.
OnPr in t er is o n, but idle.
FlashingPrinter is busy processing a job.
Go 5
Operator panel buttons
ButtonFunction
Go 5
1 Menu >
<Menu 2
and
Press the Go button to:
• Exit printer menus and return the printer to the ready state
• Clear certain messages from the display
• When entering a number 5 as part of a PIN for confidential or print and hold printing
If you’ve changed printer settings from the operator panel, press Go before you send a job to
print.
Press the
• Enter the menus from the
• Scroll to the ne xt (
• Increase or decrease a numerical value for a menu item setting
•Display the Job Me nu or the S u pp lies M e nu whil e t he prin te r is busy
• When entering a number 1 or 2 as part of a PIN for confiden ti al or print and hold printing
Stop 6
Menu>
or
<Menu
Menu>
Use the five operator panel buttons to open a menu, scroll
through a list of values, select printer settings, and clear error
messages. Detailed instr uctions for changing a printer setting
begin on page12.
butto n to:
ready
state
) or previo us (
<Menu
) menu, menu item, or value
8
Chapter 3: Using the operator panel
Operator panel buttons (continued)
ButtonFunction
Select 3
Return 4
Stop 6
Press the
• Select the menu show n on the second line of the display and view the available menu items
• Select the menu it em shown on the second line of the d isplay an d view the a vailable value or
• Save the v alue displayed on the second line of the display as the ne w user default setting
• Clear certain messages from the display
• When entering a number 5 as part of a PIN for confidential or print and hold printing
Press the
a new menu item or value.
Also press
printing.
Press the
stop all activity. The message
activity.
For e xample, if you need to load paper in a tray while a job is printing, press
the printer motors to idle before removing the tray. Reinsert the loaded tray, and then press
Also press
printing.
Select
button to:
current user default setting for that menu item
Return
button to back up to the previous lev el of the menu structure without selecting
Return
when entering a number 4 as part of a PIN for confidential or print and hold
Stop
button when the printer displays the
Stop
when entering a number 6 as part of a PIN for confidential or print and hold
Not Ready
Busy
is then di splayed until y ou press Go to contin ue printer
or
Waiting
message to temporarily
Stop
and wait fo r
Go
.
MarkVision’s remote
operator panel
The MarkV isi on utility has a re mote operat or panel that displays
an exact replica of the printer operator panel on your computer
screen. You can use the remote operator panel to check printer
status and change print er setti ngs just as you would on the a ctual
printer operator panel. If the printer is located some dista nce
from your computer, it may be more convenient to use the
remote operator panel on your computer.
In addition to the remote operator panel, some versions of
MarkVision also pro vi de a way to view many of the menu items
for one menu on a single screen. If you need to make several
changes to settings in the Paper Menu, for example, you may
find it easier to make those changes when you can see all of the
menu items and their available values at one time. Usin g this
option eliminates the time required to scroll through the various
menu items and values when using the operator panel and its
two-line display.
For additional information about MarkVision, see page 189.
Chapter 3: Using the operator panel
9
Menus
A number of menus are available to make it easy for you to
change printer set tings. The diagr am on page 16 sho ws all of the
menus and items a v ailable unde r each menu. Items in eac h menu
and the values you can select are described in more detail in the
tables beginning on page 17.
Some of the menu items or values are displayed only if a specific option is installed on the printer. Other menu items may
only be effe cti ve for a partic ular print er language . You can select
these values at any time, but they only affect print er function
when you have the optional equipment or the specified printer
language.
Note:
value in the tables in this book
indicates the original factory settings. Factory defaults may di ffer
for different countries (for example, letter/A4 paper).
An asterisk (*) next to a
Printing current
menu settings
Note:
menu settings page, ensure the
selected paper source holds
A4, B5, letter, or legal size
paper.
Before printing the
PAPER MENU
Paper Source
1 Menu 2
Select 3
Return 4
An asterisk (*) next to a value on the operator panel indicates the
current setting. When you select a new setting, the asterisk
moves to the selecte d setting to identify it as the curr ent user
default. These settings remain active until new ones are selected
or the factory defaults are restored.
You can print a list of the current user default settings at any
time.
1 From the operator panel, press
enter the menus.
If you do not need to verify the paper source and paper
type, go to step 11 on page 12.
2 Continue to press and release
you see
PAPER MENU
.
Menu>
Menu>
or
or
<Menu
<Menu
to
until
3 Press Sele ct.
PAPER MENU
Source
is on the second line.
is displayed on th e first line, and
Paper
10
Go 5
Chapter 3: Menus
Stop 6
4 Press Sele ct.
Paper Source
= Tray 1*
1 Menu 2Select 3
Go 5
PAPER TYPE
Tray 1 Type
1 Menu 2
Select 3
Return 4
Stop 6
Return 4
Paper Source
rent paper source is on the second line.
If you want to select a different paper source, press and
release Menu> or <Men u u ntil the source you want
appears on the second line.
is displayed on the first line, and the cur-
5 Press Sele ct.
PAPER MENU ap pears on the f i rst li ne and Paper Sour ce
appears on the second.
6 Press and release
PAPER TYP E.
Menu>
or
<Menu
until you see
7 Press Sele ct.
PAPER TYPE
source is displayed on the second line.
If you want to select a different paper source, press and
release Menu> or <Men u u ntil the source you want
appears on the second line.
is displayed on the first line, and the paper
Go 5
Tray 1 Type
= Plain Paper*
1 Menu 2
Sele ct 3
Go 5
Stop 6
Return 4
Stop 6
8 Press Sele ct.
The paper source is displayed on the first line and the
paper type is displayed on the second line.
If you want to select a different paper type, press and
release Menu> or <Men u u ntil the type you want
appears on the second line.
9 Press Sele ct.
Chapter 3: Menus
11
10 Press the Return button twice.
UTILITIES MENU
Print Menus
1 Menu 2
Note:
choose from your software application or printer driver change
the user default settings you set
on the operator panel.
Select 3
Go 5
Stop 6
Changing
menu settings
Remember, settings you
Return 4
11 Press and release
TIES MENU
.
Menu>
or
<Menu
until you see
12 Press Select.
UTILITIES MENU
13
Menus
is on the second line.
14 Press
Select
15 The message
printer returns to the ready state after the list of user
default settings prints.
If an error message appears on the display, see “Understanding printer messages” on page147.
To change the user default settings from the menus:
1 From the operator panel, press
2 Continue to press and release
the menu you want appears on th e second line of the
display.
The menus and their items are listed on page 16.
is displayed on the first line, and
again to print the page.
Printing Menu Settings
is displayed. The
Menu>
or
Menu>
or
<Menu
<Menu
UTILI-
Print
.
until
12
Chapter 3: Menus
3 Press
4 Press
5 Press
Select
to display the list of items for the selected
menu.
Menu>
on the second line.
Select
menu item.
Some menu items have submenus. For example, if you
select the Paper Menu, and then select the Paper Type
menu item, you mus t s ele ct anothe r menu (such as Tray 1
Type) befor e the available values are displayed.
<Menu
or
to display a list of available values for the
until the item you need appears
A value can be:
– An On or Off se tting
– A phrase or word that describes a setting
– A numerical value that you can increase or decrease
Note:
need to go back to previous
menus or menu items without
changing the current setting.
Note:
remain in effect until you s ave
new settings or restore factory
defaults
Press
Return
User default settings
.
if you
6 Press
ues.
Menu>
or
<Menu
to scroll through the list of val-
7 When the value you want appears o n the second line
Select
of the display, press
user default setting.
An asterisk appears besid e th e val ue to indicate that it is
now the user default setting. The display shows the new
setting for one second and then clears and shows the
Saved
word
items.
8 Press
. It then displays the previous list of menu
Go
if you have finished changing menu settings.
to make the value the new
Chapter 3: Menus
13
Locking the menus
To lock menus so changes cannot be made to user default settings:
1 Turn the p rinter off.
Note:
<Menu
sage is displayed
If you press
Menus Disabled
, the
.
Menu>
or
mes-
2 Press and hold the
printer on.
Go
3 Release both buttons when
played.
Busy
appears o n the display. When the printer self test is
Ready
complete, th e
To unlock the menus, repeat steps 1 through 3.
If you want t o dis abl e the button sequence so user s c ann ot ea si ly
lock or unlock the menus from the printer operator panel,
change the password variable of the PJL JOB command. Select
any non-zero value for the password variable to prevent the button sequence from unlocking (or locking) the menus. Refer to
the Technical Reference for more information about PJL com-
mands.
message is displayed.
Stop
and
buttons and turn the
Performing Self Test
is dis-
14
Chapter 3: Menus
Ready
1 Menu 2
Fax Status Messages
Sele ct 3
Return 4
If an internal fax modem adapter card is installed and the printer
is confi gured t o proc ess f ax data , t he opera to r panel will dis play
different icons to indicate the current fax status.
The following table shows the icons and a description of the
icon meaning.
Status iconDescription
Fax ReadyThe fax processing system is idle and
the modem has the phone line on the
hook. The modem is ready to send or
receive a f ax.
Go 5
Stop 6
Fax Send
Formatting:
(Blinking)
Fax SendingThe modem and fax processing
Formatting &
Fax Sending:
(Blinking)
Fax ReceivingThe modem and fax processing
Fax Formatting &
Fax Receiving:
(Blinking)
The printer has received a job to be
faxed instead of printed. The job is
being formatted. At this time, the
modem has not been instructed t o
make the call to send the job.
Note:
The call to transm it the fax data
is not initiated until the entire job is
formatted and ready for transmission.
system is busy sending a fax.
The printer is sending a job and has
received another job to be faxed. As
one fax j ob is bei ng formatted, anot her
job is being sent by the fax processing
system.
system is busy receiving a fax.
The printer is receiving a fax and has
another job to be fa x ed. As o ne f ax j ob
is being formatted, the other fax is
being receiv ed by the fax processing
system.
Fax ErrorAn error occurred during the sending
or receiving of the curr ent fax job.
Chapter 3: Menus
15
Menu overvie w
Menus or menu items in
are displayed only when the required
italics
option is installed. Capitalized menu items (for example, PAPER
SIZE) have submenus. Refer to the tables o n the f ollowing pages for
a listing of the values for each menu item.
SUPPLIES
MENU
(page 17)
<color> Toner
Tray 1 Status
Tray 2 St atus
Tray 3 St atus
Coating Roll
Transfer Belt
JOB MENU
(page 35)
Cancel Job
Reset Printer
Print Buffer
CONFIDENTIAL JOB
HELD JOBS
SETUP MENU
(page 38)
Print er La ng uage
Power S aver
Resource Save
Download Targe t
Print Timeout
Auto Continue
Wait Timeout
Jam Recovery
Page Protect
Print Area
Display Language
Alarm Control
Job Buf fer Size
Job Acco unting
Job Acct Limit
COLOR MENU
(page 19)
Color Correction
Image Enhancement
Print Res oluti on
PCL EMUL
MENU
(page 44)
Font Source
Font Name
Point Size
Pitch
Symbol Set
Orientation
Lines per Page
A4 Width
Auto CR after LF
Auto LF after CR
TRAY RENUMBER
PAPER MENU
(page 20)
Paper Source
PAPER SIZE
PAPER TYPE
PAPER WEIGHT
Custom Typ es
Substitute Size
Configure MP
Paper Loading
POSTSCRIPT
MENU
(page 48)
Print PS Error
Font Priority
Image Sm oo thing
FINISHING MENU
(page 27)
Duplex
Duplex Bind
Copies
Blank Pages
Collation
Separator Sheets
Separator Source
Multipage Print
Multi page Order
Multipage View
Multipage Border
Change Cartridge
Print Menus
Print Net1 Setup
Print Net2 Setup
Print Net3 Setup
Print Fonts
Print Directory
Factor y Defa ul ts
Forma t Fla sh
Defragment Flash
Forma t Dis k
Job Acct Stat
Hex Trace
SERIAL MENU
(page 52)
STANDARD SERIAL
SERIAL OPTION 1
SERIAL OPTION 2
SERIAL OPTION 3
PCL SmartSwitch
PS SmartSwi tc h
NPA Mode
Serial Buffer
Job Buffering
RS-232/RS-422
RS-422 Polarity
Serial Protocol
Robust XON
Baud
Data Bits
Parity
Honor DSR