Lexmark MS510, MS517dn, MS610, MS617dn, M1145 Service Manual

...

MS510, MS517dn, MS610, MS617dn, M1145, and M3150 printers

4514-63x, -64x

Service Manual

• Start diagnostics

• Maintenance

• Safety and notices

• Trademarks

• Index

October 01, 2019 www.lexmark.com

P/N 12G2826

Product information

Product name: Lexmark MS510, MS517dn, MS610, MS617dn, M1145, and M3150

Machine type: 4514

Model(s): 630, 635, 636, 638, 639, 646, 649

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Edition notice

October 01, 2019

The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.

References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and veriﬁcation of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user’s responsibility.

Trademarks

Lexmark and the Lexmark logo are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a set of printer

commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used in various application programs, and that the printer emulates the functions corresponding to the commands.

PostScript is a registered trademark of Adobe Systems Incorporated in the United States and/or other countries. All other trademarks are the property of their respective owners.

P/N 12G2826

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Product information......................................................................................2

Edition notice.................................................................................................2

Notices and safety information................................................................. 13

Laser notices........................................................................................................................................................13

Safety information..............................................................................................................................................16

Service conventions and change history.................................................21

Change history....................................................................................................................................................21

General information................................................................................... 29

Media guidelines............................................................................................................................................... 29

Paper guidelines..........................................................................................................................................................29

Using recycled paper and other oce papers.................................................................................................... 32

Using specialty media ................................................................................................................................................ 32

Supported paper sizes, types, and weights......................................................................................................... 34

Data security notice..........................................................................................................................................36

Tools required for service................................................................................................................................37

Diagnostics and troubleshooting............................................................. 39

Troubleshooting overview.............................................................................................................................. 39

Performing the initial troubleshooting check....................................................................................................... 39

Power‑on Reset (POR) sequence............................................................................................................................ 39

Fixing print quality issues................................................................................................................................40

Initial print quality check............................................................................................................................................ 40

Gray background or toner fog check...................................................................................................................... 41

Blank pages check...................................................................................................................................................... 43

Solid black pages check............................................................................................................................................ 49

Print is too dark check................................................................................................................................................52

Print is too light check................................................................................................................................................ 54

Paper curl check..........................................................................................................................................................56

Folded or wrinkled paper check .............................................................................................................................58

Repeating defects check........................................................................................................................................... 59

Skewed print check ....................................................................................................................................................60

Streaked vertical lines appear on prints check...................................................................................................62

Horizontal light bands check.................................................................................................................................... 63

Vertical light bands check......................................................................................................................................... 64

Vertical dark bands check.........................................................................................................................................65

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Vertical dark streaks with print missing check ....................................................................................................66

White streaks and voided areas check ................................................................................................................. 69

Fine lines are not printed correctly (speciﬁcally Chinese characters) check ................................................71

Clipped pages or images check.............................................................................................................................. 72

Compressed images appear on prints check.......................................................................................................74

Incorrect margins on prints check .......................................................................................................................... 75

Toner rubs o check ................................................................................................................................................... 76

Toner specks appear on prints check.....................................................................................................................77

Paper jams...........................................................................................................................................................79

Avoiding jams............................................................................................................................................................... 79

Understanding jam messages and locations.......................................................................................................80

[x]‑page jam, open front door. [20y.xx] ................................................................................................................... 81

[x]‑page jam, clear standard bin. [20y.xx].............................................................................................................. 84

[x]‑page jam, open rear door. [20y.xx].................................................................................................................... 84

[x]‑page jam, remove tray 1 to clear duplex. [23y.xx] .........................................................................................86

[x]‑page jam, open tray 1. [241.xx]............................................................................................................................ 87

[x]‑page jam, open tray [x]. [24y.xx].........................................................................................................................88

[x]‑page jam, clear manual feeder. [25y.xx] .......................................................................................................... 89

200 paper jams............................................................................................................................................................90

201 paper jams.............................................................................................................................................................95

202 paper jams............................................................................................................................................................ 96

23y paper jams ............................................................................................................................................................ 98

241 paper jams ............................................................................................................................................................. 99

242–244 paper jams .................................................................................................................................................103

25y paper jams ...........................................................................................................................................................109

Understanding the printer messages...........................................................................................................111

Cartridge, imaging unit mismatch [41.xy]................................................................................................................111

Cartridge low [88.xy]....................................................................................................................................................111

Cartridge nearly low [88.xy].......................................................................................................................................111

Cartridge very low, [x] estimated pages remain [88.xy] .....................................................................................111

Change [paper source] to [custom type name] load [orientation]...................................................................111

Change [paper source] to [custom string] load [paper orientation] ...............................................................112

Change [paper source] to [paper size] load [orientation] .................................................................................112

Change [paper source] to [paper type] [paper size] load [orientation]..........................................................112

Close front door...........................................................................................................................................................112

Complex page, some data may not have printed [39] ......................................................................................112

Conﬁguration change, some held jobs were not restored [57] ......................................................................112

Defective ﬂash detected [51] ....................................................................................................................................113

Error reading USB drive. Remove USB..................................................................................................................113

Error reading USB hub. Remove hub.....................................................................................................................113

Imaging unit low [84.xy] .............................................................................................................................................113

Imaging unit nearly low [84.xy] ................................................................................................................................113

Imaging unit very low, [x] estimated pages remain [84.xy]...............................................................................113

Incorrect paper size, open [paper source] [34]....................................................................................................114

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Insert Tray [x].................................................................................................................................................................114

Insucient memory to support Resource Save feature [35]............................................................................114

Insucient memory to collate job [37]...................................................................................................................114

Insucient memory for Flash Memory Defragment operation [37] ...............................................................114

Insucient memory, some Held Jobs were deleted [37]..................................................................................114

Insucient memory, some held jobs will not be restored [37]........................................................................115

Load [paper source] with [custom string] [paper orientation] ..........................................................................115

Load [paper source] with [custom type name] [paper orientation].................................................................115

Load [paper source] with [paper size] [paper orientation]................................................................................115

Load [paper source] with [paper type] [paper size] [paper orientation] ........................................................116

Load manual feeder with [custom type name] [paper orientation] ................................................................116

Load manual feeder with [custom string] [paper orientation]..........................................................................116

Load manual feeder with [paper size] [paper orientation]................................................................................116

Load manual feeder with [paper type] [paper size] [paper orientation]........................................................117

Maintenance kit low [80.xy] ......................................................................................................................................117

Maintenance kit nearly low [80.xy] .........................................................................................................................117

Maintenance kit very low, [x] estimated pages remain [80.xy]........................................................................ 117

Memory full [38] ...........................................................................................................................................................117

Network [x] software error [54] ................................................................................................................................118

Non‑Lexmark [supply type], see User’s Guide [33.xy].......................................................................................118

Not enough free space in ﬂash memory for resources [52] ............................................................................118

Printer had to restart. Last job may be incomplete. ...........................................................................................119

Reinstall missing or unresponsive cartridge [31.xy]............................................................................................119

Reinstall missing or unresponsive imaging unit [31.xy]......................................................................................119

Remove paper from standard output bin..............................................................................................................119

Replace cartridge, 0 estimated pages remain [88.xy] .......................................................................................119

Replace cartridge, printer region mismatch [42.xy]............................................................................................119

Replace imaging unit, 0 estimated pages remain [84.xy]................................................................................120

Replace maintenance kit, 0 estimated pages remain [80.xy].........................................................................120

Replace unsupported cartridge [32.xy] ................................................................................................................120

Replace unsupported imaging unit [32.xy]..........................................................................................................120

Serial option [x] error [54]..........................................................................................................................................121

SMTP server not set up. Contact system administrator. ..........................................................................

Standard network software error [54]....................................................................................................................121

Standard parallel port disabled [56].......................................................................................................................121

Standard USB port disabled [56].............................................................................................................................121

Too many ﬂash options installed [58]....................................................................................................................122

Too many trays attached [58] ..................................................................................................................................122

Unformatted ﬂash detected [53] ............................................................................................................................122

Unsupported option in slot [x] [55] ........................................................................................................................122

Weblink server not set up. Contact system administrator. ..............................................................................122

.........121

User attendance messages (0–99.99).......................................................................................................123

User attendance messages (0‑99.99) ..................................................................................................................123

Unresponsive toner cartridge service check......................................................................................................126

Unsupported toner cartridge service check .......................................................................................................126

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Printer/cartridge mismatch service check ...........................................................................................................127

Unsupported imaging unit service check ............................................................................................................127

Imaging unit smart chip contact service check ..................................................................................................128

Toner smart chip compatibility service check.....................................................................................................128

Imaging chip compatibility service check............................................................................................................129

Media size mismatch service check......................................................................................................................129

Supplies mismatch service check..........................................................................................................................130

Insucient memory service check .........................................................................................................................131

Flash full service check..............................................................................................................................................131

Maintenance kit service check ...............................................................................................................................132

Imaging unit low service check ..............................................................................................................................132

Toner cartridge low service check.........................................................................................................................132

Printer hardware errors.................................................................................................................................. 133

111 errors........................................................................................................................................................................133

121 errors.......................................................................................................................................................................137

126 errors......................................................................................................................................................................139

132 errors......................................................................................................................................................................140

133 errors .......................................................................................................................................................................141

140 errors......................................................................................................................................................................142

146 errors......................................................................................................................................................................143

155 errors......................................................................................................................................................................143

171 errors .......................................................................................................................................................................145

ACM service check ....................................................................................................................................................146

Procedure before starting the 9yy service checks ...........................................................................................146

900 errors ....................................................................................................................................................................148

912 errors......................................................................................................................................................................153

94y errors .....................................................................................................................................................................153

950–958 errors ..........................................................................................................................................................153

959 errors.....................................................................................................................................................................156

96y errors .....................................................................................................................................................................157

97y errors .....................................................................................................................................................................158

98y errors .....................................................................................................................................................................159

99y errors .....................................................................................................................................................................160

Input option hardware errors.........................................................................................................................161

3yy error messages ....................................................................................................................................................161

Option tray pick/lift motor service check .............................................................................................................163

Option tray separator/pass through motor service check...............................................................................163

Option tray ACM motor service check..................................................................................................................164

Option tray controller card service check............................................................................................................164

Other symptoms...............................................................................................................................................165

Base printer symptoms .............................................................................................................................................165

Dead machine service check..................................................................................................................................165

Controller board service check ..............................................................................................................................166

Control panel button service check ......................................................................................................................167

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Control panel service check....................................................................................................................................168

Toner starvation service check ...............................................................................................................................168

USB print service check ...........................................................................................................................................169

Network service check .............................................................................................................................................170

Service menus........................................................................................... 173

Understanding the printer control panel....................................................................................................173

Using the printer control panel...............................................................................................................................173

Understanding the colors of the indicator and Sleep button lights..............................................................174

Menus list........................................................................................................................................................... 175

Diagnostics menu............................................................................................................................................ 176

Entering the Diagnostics menu ..............................................................................................................................176

Registration..................................................................................................................................................................176

PRINT TESTS ............................................................................................................................................................... 177

Print Quality Pages..................................................................................................................................................... 177

Hardware Tests ...........................................................................................................................................................178

Duplex Tests ................................................................................................................................................................179

Input tray tests..............................................................................................................................................................181

Output Bin Tests .........................................................................................................................................................182

BASE SENSOR TEST .................................................................................................................................................183

Device Tests.................................................................................................................................................................184

Printer Setup................................................................................................................................................................185

EP Setup .......................................................................................................................................................................186

Reports..........................................................................................................................................................................188

Event Log......................................................................................................................................................................189

Exit Diags......................................................................................................................................................................190

Conﬁguration menu........................................................................................................................................ 190

Entering the Conﬁguration menu...........................................................................................................................190

Maintenance Counter Value....................................................................................................................................190

Reset Maintenance Counter....................................................................................................................................190

Print Quality Pages......................................................................................................................................................191

Reports...........................................................................................................................................................................191

Panel Menus .................................................................................................................................................................191

PPDS Emulation ...........................................................................................................................................................191

Download Emuls.........................................................................................................................................................192

Safe Mode ....................................................................................................................................................................192

Factory Defaults..........................................................................................................................................................192

Energy Conserve........................................................................................................................................................192

Paper Prompts.............................................................................................................................................................193

Envelope Prompts......................................................................................................................................................193

Action for Prompts .....................................................................................................................................................194

Jobs on Disk ................................................................................................................................................................194

Disk Encryption...........................................................................................................................................................195

Wipe All Settings ........................................................................................................................................................195

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Font Density.................................................................................................................................................................195

Font Sharpening .........................................................................................................................................................195

Reduced Curl...............................................................................................................................................................195

Require Standby .........................................................................................................................................................196

A5 Loading...................................................................................................................................................................196

UI Automation..............................................................................................................................................................196

Key Repeat Initial Delay............................................................................................................................................197

Key Repeat Rate .........................................................................................................................................................197

Clear Supply Usage History.....................................................................................................................................197

Clear Custom Status..................................................................................................................................................197

USB Speed...................................................................................................................................................................197

Automatically Display Error Screens.....................................................................................................................198

USB PnP........................................................................................................................................................................198

Restore Factory Defaults..........................................................................................................................................198

Entering Invalid engine mode...................................................................................................................... 199

Entering Recovery mode............................................................................................................................... 199

Accessing the Network SE menu................................................................................................................199

Service engineer menu.................................................................................................................................200

Accessing the service engineer (SE) menu....................................................................................................... 200

Service engineer (SE) menu .................................................................................................................................. 200

Parts removal.............................................................................................201

Removal precautions...................................................................................................................................... 201

Data security notice...................................................................................................................................................201

Handling ESD‑sensitive parts................................................................................................................................ 202

Critical information for controller board or control panel replacement ..................................................... 202

Restoring the printer conﬁguration after replacing the controller board ...................................................203

Restoring solutions, licenses, and conﬁguration settings ............................................................................. 206

Updating the printer ﬁrmware ...............................................................................................................................207

Backing up eSF solutions and settings .............................................................................................................. 208

Ribbon cable connectors ....................................................................................................................................... 209

Zero Insertion Force (ZIF) connectors............................................................................................................ 209

Horizontal top contact connector .....................................................................................................................210

Horizontal bottom contact connector ..............................................................................................................213

Vertical mount contact connector.....................................................................................................................216

Horizontal sliding contact connector ...............................................................................................................219

Low Insertion Force (LIF) connector................................................................................................................222

Printhead assembly adjustments ..........................................................................................................................223

Removal procedures......................................................................................................................................226

Left side removals.......................................................................................................................................... 226

Left cover removal ....................................................................................................................................................226

Main drive gearbox removal...................................................................................................................................227

MPF solenoid removal .............................................................................................................................................229

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MPF gearbox removal..............................................................................................................................................232

Reverse solenoid removal ......................................................................................................................................235

Cartridge gearbox removal.....................................................................................................................................236

Duplex gear assembly removal .............................................................................................................................237

Right side removals........................................................................................................................................239

Right cover removal..................................................................................................................................................239

Right cover removal (MS610de).............................................................................................................................239

Tray present sensor removal..................................................................................................................................240

Cooling fan duct removal .........................................................................................................................................241

Cooling fan removals.................................................................................................................................................241

Cooling fan mount removal (MS610de) ...............................................................................................................243

Controller board shield removal (MS610de).......................................................................................................245

Controller board removals......................................................................................................................................245

Toner cartridge smart chip contact removal ......................................................................................................249

Front removals..................................................................................................................................................251

Left front mount removal..........................................................................................................................................251

Right front mount removal ......................................................................................................................................253

Transfer roll removal.................................................................................................................................................255

Cartridge plunger removal......................................................................................................................................256

Bezel removals...........................................................................................................................................................259

Nameplate removals .................................................................................................................................................261

Control panel assembly removals.........................................................................................................................263

UICC removals ...........................................................................................................................................................269

Control panel USB port removal (MS610dn) ......................................................................................................272

Speaker and control panel USB port removal (MS610de).............................................................................. 273

MPF assembly removal............................................................................................................................................274

MPF pick roller cover removal ............................................................................................................................... 277

MPF pick roller removal...........................................................................................................................................277

Bail removal ................................................................................................................................................................278

Jam access cover removal .....................................................................................................................................278

Front door removal ...................................................................................................................................................279

Front access cover removal ...................................................................................................................................282

Front door sensor removal .....................................................................................................................................282

Front input guide removal.......................................................................................................................................283

Separator pad removal ............................................................................................................................................285

Bottom removals.............................................................................................................................................287

Power supply removal..............................................................................................................................................287

Power supply shield removal .................................................................................................................................288

Duplex removal..........................................................................................................................................................289

Duplex sensor and input sensor removal .......................................................................................................... 290

Index sensor removal...............................................................................................................................................293

Toner density sensor removal................................................................................................................................293

Media present sensor removal ..............................................................................................................................295

Trailing edge sensor removal.................................................................................................................................297

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Media present sensor ﬂag removal......................................................................................................................297

ACM assembly removal............................................................................................................................................301

Pick/Lift motor gearbox removal ...........................................................................................................................303

Rear side removals.........................................................................................................................................305

Dust cover removal...................................................................................................................................................305

Rear door and cover removal.................................................................................................................................305

Narrow media/bin full sensor removal.................................................................................................................306

Redrive assembly removal......................................................................................................................................308

Redrive shaft removal...............................................................................................................................................309

Fuser removal...............................................................................................................................................................311

Top side removals............................................................................................................................................312

Top cover removal......................................................................................................................................................312

Laser scanning unit (LSU) removal ........................................................................................................................313

250/550-sheet option tray removals..........................................................................................................315

Pick roller removal......................................................................................................................................................315

Separator roll assembly removal............................................................................................................................316

ACM assembly removal............................................................................................................................................318

Component locations............................................................................... 321

Exterior locations............................................................................................................................................. 321

MS510dn and MS610dn exterior locations..........................................................................................................321

MS610de exterior locations ....................................................................................................................................323

Maintenance............................................................................................. 325

Inspection guide..............................................................................................................................................325

Scheduled maintenance...............................................................................................................................326

Maintenance kits........................................................................................................................................................326

Resetting the maintenance counter ..................................................................................................................... 327

Lubrication speciﬁcation............................................................................................................................... 327

Cleaning the printer....................................................................................................................................... 328

Cleaning the printhead lenses.................................................................................................................... 328

Parts catalog............................................................................................. 330

Legend...............................................................................................................................................................330

Assembly 1: Covers..........................................................................................................................................331

Assembly 2: Electronics 1..............................................................................................................................335

Assembly 3: Electronics 2.............................................................................................................................339

Assembly 4: Frame.........................................................................................................................................342

Assembly 5: Option trays..............................................................................................................................345

Assembly 6: Maintenance kits.....................................................................................................................347

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Assembly 7: Power cords...............................................................................................................................351

Assembly 8: Miscellaneous..........................................................................................................................353

Printer

Product power consumption....................................................................................................................... 355

Electrical speciﬁcations.................................................................................................................................355

Operating clearances.................................................................................................................................... 356

Acoustics...........................................................................................................................................................356

Operating environment................................................................................................................................. 357

Enabling the security reset jumper.............................................................................................................357

speciﬁcations

...............................................................................355

Options and features............................................................................... 359

Available internal options............................................................................................................................. 359

Media handling options.................................................................................................................................359

Theory of operation.................................................................................. 361

POR sequence..................................................................................................................................................361

Printer control................................................................................................................................................... 361

Paper path information...................................................................................................................................361

Input tray.......................................................................................................................................................................361

Multipurpose feeder (MPF) .....................................................................................................................................362

Simplex printing .........................................................................................................................................................362

Duplex printing...........................................................................................................................................................363

Media handling components....................................................................................................................... 364

Main drive gearbox...................................................................................................................................................364

Autocompensator mechanism (ACM) ..................................................................................................................364

Key components............................................................................................................................................. 365

Sensors ........................................................................................................................................................................365

Other key components ............................................................................................................................................366

Electrophotographic process (EP process)..............................................................................................368

Acronyms...................................................................................................373

Index...........................................................................................................375

Part number index....................................................................................383

Part name index........................................................................................389

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Notices and safety information

Laser notices

Laser notice

4514-6xx

The printer is Class I (1) laser products, and elsewhere is certiﬁed as a Class I laser product conforming to the requirements of IEC 60825-1.

Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is nominally a 7 milliwatt gallium arsenide laser operating in the wavelength of 655-675 nanometers. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition.

certiﬁed

in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for

Laser-Hinweis

Der Drucker wurde in den USA zertiﬁziert und entspricht den DHHS-Vorschriften 21 CFR, Kapitel I, Unterkapitel J für Laserprodukte der Klasse I (1); andernorts ist er als Laserprodukt der Klasse I Anforderungen entspricht.

Laserprodukte der Klasse I werden nicht als gefährlich eingestuft. Der Drucker enthält im Inneren einen Laser der Klasse IIIb (3b), und zwar einen 7-Milliwatt-Gallium-Arsenid-Laser, der im Wellenlängenbereich von 655 bis 675 Nanometern arbeitet. Das Lasersystem und der Drucker sind so konstruiert, dass unter normalen Betriebsbedingungen, bei der Wartung durch den Benutzer oder bei den vorgeschriebenen Wartungsbedingungen Menschen keiner Laserstrahlung ausgesetzt sind, die die Werte für Klasse I überschreitet.

zertiﬁziert,

das den IEC 60825-1-

Avis relatif à l'utilisation du laser

L'imprimante est certiﬁée conforme aux exigences de la réglementation des Etats-Unis relative aux produits laser (DHHS 21 CFR, Chapter I, Subchapter J for Class I (1)). Pour les autres pays, elle est certiﬁée conforme aux exigences des normes IEC 60825-1 relatives aux produits laser de classe I.

Les produits laser de Classe I ne sont pas considérés comme dangereux. L'imprimante contient un laser de classe IIIb (3b), laser arséniure de gallium 7 milliwatts opérant sur une longueur d'onde de l'ordre de 655 à 675 nanomètres. Le système laser ainsi que l'imprimante ont été conçus de manière à ce que personne ne soit exposé à des rayonnements laser dépassant le niveau de classe I dans le cadre d'un fonctionnement normal, de l'entretien par l'utilisateur ou de la maintenance.

Avvertenze sui prodotti laser

La stampante è Sottocapitolo J per i prodotti laser di Classe I (1), mentre in altri paesi è certiﬁcata come prodotto laser di Classe I conforme ai requisiti IEC 60825-1.

I prodotti laser di Classe I non sono considerati pericolosi. La stampante contiene un laser di Classe IIIb (3b), che è nominalmente un laser ad arseniuro di gallio a 7 milliwatt funzionante a una lunghezza d'onda di 655-675 nanometri. Il sistema laser e la stampante sono stati progettati in modo da impedire l'esposizione a radiazioni laser superiori al livello previsto dalla Classe I durante le normali operazioni di stampa, manutenzione o assistenza.

certiﬁcata

negli Stati Uniti come stampante conforme ai requisiti DHHS 21 CFR, Capitolo I,

Notices and safety information

4514-6xx

Aviso de láser

Esta impresora se ha certiﬁcado en EE. UU. de conformidad con los requisitos de DHHS 21 CFR, capítulo I, subcapítulo J, para los productos láser de Clase I (1), y en otros países está certiﬁcada como un producto láser de Clase I de acuerdo con los requisitos de IEC 60825-1.

Los productos láser de Clase I no se consideran peligrosos. La impresora contiene un láser interno de Clase IIIb (3b) que nominalmente es un láser de arseniuro de galio de 7 milivatios que funciona en una longitud de onda de 655-675 nanómetros. El sistema láser y la impresora se han diseñado para que ningún individuo acceda nunca a las radiaciones láser por encima del nivel de Clase I durante su uso normal, ni en tareas de mantenimiento o intervenciones de servicio técnico prescritas.

Aviso sobre laser

A impressora foi certiﬁcada nos EUA por estar em conformidade com os requisitos do DHHS 21 CFR, capítulo I, subcapítulo J, para produtos a laser de Classe I (1) e, nos demais países, foi certiﬁcada como produto a laser de Classe I em conformidade com os requisitos da IEC 60825-1.

Os produtos a laser de Classe I não são considerados perigosos. A impressora contém, internamente, um laser de Classe IIIb (3b) que é um laser de arsenieto de gálio de 7 miliwatts operando no comprimento de onda de 655-675 nanômetros. O sistema do laser e a impressora foram projetados para que jamais haja acesso humano à radiação do laser acima do nível da Classe I durante a operação normal ou a manutenção pelo usuário ou sob as condições de manutenção prescritas.

Laserinformatie

Deze printer is in de Verenigde Staten gecertiﬁceerd als een product dat voldoet aan de vereisten van DHHS 21 CFR, hoofdstuk 1, paragraaf J voor laserproducten van klasse I (1). Elders is de printer gecertiﬁceerd als een laserproduct van klasse I dat voldoet aan de vereisten van IEC 60825-1.

Laserproducten van klasse I worden geacht geen gevaar op te leveren. De printer bevat intern een laser van klasse IIIb (3b), een galliumarsenide laser met een nominaal vermogen van 7 milliwatt en een golﬂengtebereik van 655-675 nanometer. Het lasersysteem en de printer zijn zodanig ontworpen dat gebruikers nooit blootstaan aan laserstraling die hoger is dan het toegestane niveau voor klasse I-apparaten, tijdens normaal gebruik, onderhoudswerkzaamheden door de gebruiker of voorgeschreven servicewerkzaamheden.

Lasererklæring

Denne printer er certiﬁceret i USA i henhold til kravene i DHHS 21 CFR, afsnit I, underafsnit J, for Klasse Ilaserprodukter (1) og certiﬁceret andetsteds som et Klasse I-laserprodukt i henhold til kravene i IEC 60825-1.

Klasse I-laserprodukter anses ikke for at være farlige. Printeren indeholder internt en klasse IIIb (3b)-laser, der nominelt er en 7 milliwatt galliumarsenid-laser, som fungerer i bølgelængdeområdet 655-675 nanometer. Lasersystemet og printeren er udviklet på en sådan måde, at der ikke er en direkte laserstråling, der overskrider Klasse I-niveauet under normal brug, brugers vedligeholdelse eller de foreskrevne servicebetingelser.

Laserilmoitus

Tämä tulostin on sertiﬁoitu Yhdysvalloissa DHHS 21 CFR, Chapter I, Subchapter J -standardin mukaiseksi luokan I (1) -lasertuotteeksi ja muualla IEC 60825-1 -standardin mukaiseksi luokan I lasertuotteeksi.

Notices and safety information

4514-6xx

Luokan I lasertuotteita ei pidetä haitallisina. Tulostimen sisällä on luokan IIIb (3b) laser, joka on nimellisteholtaan 7 mW:n galliumarsenidilaser ja toimii 655–675 nanometrin aallonpituuksilla. Laserjärjestelmä ja tulostin ovat rakenteeltaan sellaisia, että käyttäjä ei joudu alttiiksi luokkaa 1 suuremmalle säteilylle normaalin käytön, ylläpidon tai huollon aikana.

Lasermeddelande

Skrivaren är certiﬁerad i USA enligt kraven i DHHS 21 CFR, avsnitt I, underavsnitt J för laserprodukter av klass I (1) och i andra länder är den

Laserprodukter av klass I anses inte vara skadliga. Skrivaren innehåller en klass IIIb (3b)-laser, vilket är en 7 mW galliumarseniklaser som arbetar inom en våglängd på 655–675 nm. Lasersystemet och skrivaren är utformade så att människor aldrig utsätts för laserstrålning över klass I-nivå under normala förhållanden vid användning, underhåll eller service.

certiﬁerad

som en laserprodukt av klass I som uppfyller kraven i IEC 60825-1.

Lasermerknad

Skriveren er laserprodukter av klasse I (1), og er andre steder sertiﬁsert som et laserprodukt av klasse I som samsvarer med kravene i IEC 60825-1.

Laserprodukter av klasse I anses ikke som helseskadelige. Skriveren inneholder en intern laser av klasse IIIb (3b) som nominelt er en 7 milliwatt galliumarsenid-laser, og som opererer i bølgelengder på 655-675 nanometer. Lasersystemet og skriveren er utformet slik at mennesker ikke utsettes for laserstråling utover nivået i klasse I under normal drift, vedlikehold eller foreskrevet service.

sertiﬁsert

i USA for samsvar med kravene i DHHS 21 CFR, kapittel I, underkapittel J for

Avís sobre el làser

Als EUA, la impressora està certiﬁcada de conformitat amb els requisits del capítol I, apartat J del CFR 21 del Departament de Salut i Serveis Humans per a productes làser de cl asse I (1) i a la resta d e països e stà certi ﬁcada com a producte làser de classe I d'acord amb els requisits de la norma IEC 60825-1.

Els productes làser de classe I no es consideren perillosos. A l'interior de la impressora hi ha un làser de classe IIIb (3b) que nominalment es un arsenur de galió de 7 mil·liwatts que funciona a una longitud d'ona de 655-675 nanòmetres. El sistema làser y la impressora s'han dissenyat amb l'objectiu d'impedir l'accés humà de la radiació làser superior al nivell de classe I durant un funcionament normal, el manteniment per part de l'usuari o les condicions de servei prescrites.

レーザーに関する通知

本機は、米国においてクラス I（1）レーザー製品に対する DHHS 21 CFR、Chapter I、Subchapter J の要件に準拠し、その他の国では IEC 60825-1 の要件に準拠するクラス I レーザー製品として認可されています。

クラス I レーザー製品は、危険性がないとみなされています。本機には、クラス IIIb（3b）レーザーが内蔵されています。これは、655 ～ 675 ナノメートルの波長で動作する定格 7 ミリワットのガリウムヒ素レーザーです。レーザーシステムとプリンタは、通常の操作、ユーザーによるメンテナンス、または所定のサービス条件の下で、ユーザーがクラス I レベルを超えるレーザー放射に絶対にさらされないように設計されています。

레이저 관련 공지

이 프린터는 미국에서 DHHS 21 CFR, Chapter I, Subchapter J의 요구 사항을 준수하는 클래스 I(1) 레이저 제품 으로 승인되었으며 이외 지역에서 IEC 60825-1의 요구 사항을 준수하는 클래스 I 레이저 제품으로 승인되었습 니다.

Notices and safety information

4514-6xx

Class I 레이저 제품은 위험한 제품으로 간주되지 않습니다. 프린터에는 655-675 나노미터의 파장 영역에서 작 동하는 공칭 7밀리와트 갈륨 비소 레이저인 클래스 IIIb(3b) 레이저가 내부에 포함되어 있습니다. 레이저 시스템 과 프린터는 정상적인 작동, 사용자 유지 관리 또는 사전 설명된 서비스 조건에는 사람에게 클래스 I 수준 이상 의 레이저 방사가 노출되지 않도록 설계되었습니다.

激光注意事项

本打印机在美国认证合乎 DHHS 21 CFR Chapter I，Subchapter J 对分类 I（1）激光产品的标准，而在其他地区则被认证是合乎 IEC 60825-1 的分类 I 激光产品。

一般认为分类 I 激光产品不具有危险性。本打印机内部含有分类 IIIb（3b）的激光，在操作过程中会产生额定

7 毫瓦的砷化镓激光，其波长范围在 655-675nm 之间。本激光系统及打印机的设计，在一般操作、使用者维护或规定内的维修情况下，不会使人体接触分类 I 以上等级的辐射。

雷射聲明

本印表機係經過美國核可，符合 DHHS 21 CFR，Chapter I，Subchapter J 規定的 I (1) 級雷射產品激光注意事项；在美國以外的地區，為符合 IEC 60825-1 規定的 I 級雷射產品。

根據 I 級雷射產品的規定，這類產品不會對人體造成傷害。本機所採用之 IIIb (3b) 級雷射只會產生 7 百萬分之一瓦特 (milliwatt)、波長 655 至 675 億分之一米 (nanometer) 的鎵砷放射線 (gallium arsenide laser)。使用者只要以正確的方法操作及維護保養，並依照先前所述之維修方式進行修護，此印表機與其雷射系統絕不會產生 I 級以上的放射線，而對人體造成傷害。

Safety information

• The safety of this product is based on testing and approvals of the original design and speciﬁc components.

The manufacturer is not responsible for safety in the event of use of unauthorized replacement parts.

• The maintenance information for this product has been prepared for use by a professional service person

and is not intended to be used by others.

• There may be an increased risk of electric shock and personal injury during disassembly and servicing of

this product. Professional service personnel should understand this and take necessary precautions.

CAUTION—POTENTIAL INJURY

The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.

Consignes de sécurité

• La sécurité de ce produit repose sur des tests et des agréations portant sur sa conception d'origine et sur

des composants particuliers. Le fabricant n'assume aucune responsabilité concernant la sécurité en cas d'utilisation de pièces de rechange non agréées.

• Les consignes d'entretien et de réparation de ce produit s'adressent uniquement à un personnel de

maintenance

• Le démontage et l'entretien de ce produit pouvant présenter certains risques électriques, le personnel

d'entretien qualiﬁé devra prendre toutes les précautions nécessaires.

qualiﬁé.

Notices and safety information

4514-6xx

AVERTISSEMENT—RISQUE DE BLESSURE

La batterie lithium de ce produit n'est pas destinée à être remplacée. Il existe un risque d'explosion si une batterie lithium est placée de façon incorrecte. Ne rechargez pas, ne démontez pas et n’incinérez pas une batterie lithium. Mettez les batteries lithium usagées au rebut selon les instructions du fabricant et les réglementations locales.

Norme di sicurezza

• La sicurezza del prodotto si basa sui test e sull'approvazione del progetto originale e dei componenti

speciﬁci.

• Le informazioni riguardanti la manutenzione di questo prodotto sono indirizzate soltanto al personale di

assistenza autorizzato.

• Durante lo smontaggio e la manutenzione di questo prodotto, il rischio di subire scosse elettriche e danni

alla persona è più elevato. Il personale di assistenza autorizzato deve, quindi, adottare le precauzioni necessarie.

Il produttore non è responsabile per la sicurezza in caso di sostituzione non autorizzata delle parti.

ATTENZIONE — PERICOLO DI LESIONI

La batteria al litio presente del prodotto non deve essere sostituita. In caso di sostituzione errata della batteria al litio, potrebbe veriﬁcarsi un'esplosione. Non ricaricare, smontare o bruciare batterie al litio. Smaltire le batterie al litio usate seguendo le istruzioni del produttore e le norme locali.

Sicherheitshinweise

• Die Sicherheit dieses Produkts basiert auf Tests und Zulassungen des ursprünglichen Modells und

bestimmter Bauteile. Bei Verwendung nicht genehmigter Ersatzteile wird vom Hersteller keine Verantwortung oder Haftung für die Sicherheit übernommen.

• Die Wartungsinformationen für dieses Produkt sind ausschließlich für die Verwendung durch einen

Wartungsfachmann bestimmt.

• Während des Auseinandernehmens und der Wartung des Geräts besteht ein zusätzliches Risiko eines

elektrischen Schlags und körperlicher Verletzung. Das zuständige Fachpersonal sollte entsprechende Vorsichtsmaßnahmen treen.

VORSICHT - VERLETZUNGSGEFAHR

Die Lithiumbatterie in diesem Produkt darf nicht ausgetauscht werden. Wird eine Lithiumbatterie nicht ordnungsgemäß ausgetauscht, besteht Explosionsgefahr. Lithiumbatterien dürfen auf keinen Fall wieder aufgeladen, auseinander genommen oder verbrannt werden. Befolgen Sie zum Entsorgen verbrauchter Lithiumbatterien die Anweisungen des Herstellers und die örtlichen Bestimmungen.

Pautas de Seguridad

• La seguridad de este producto se basa en pruebas y aprobaciones del diseño original y componentes

especíﬁcos. El fabricante no es responsable de la seguridad en caso de uso de piezas de repuesto no autorizadas.

• La información sobre el mantenimiento de este producto está dirigida exclusivamente al personal

cualiﬁcado de mantenimiento.

• Existe mayor riesgo de descarga eléctrica y de daños personales durante el desmontaje y la reparación de

la máquina. El personal

cualiﬁcado

debe ser consciente de este peligro y tomar las precauciones necesarias.

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4514-6xx

PRECAUCIÓN: POSIBLES DAÑOS PERSONALES

La batería de litio de este producto no debe reemplazarse. Existe riesgo de explosión si se sustituye incorrectamente una batería de litio. No recargue, desmonte ni incinere una batería de litio. Deseche las baterías de litio según las instrucciones del fabricante y las normativas locales.

Informações de Segurança

• A segurança deste produto baseia-se em testes e aprovações do modelo original e de componentes

especíﬁcos. O fabricante não é responsável pela segunrança, no caso de uso de peças de substituição não autorizadas.

• As informações de segurança relativas a este produto destinam-se a proﬁssionais destes serviços e não

devem ser utilizadas por outras pessoas.

• Risco de choques eléctricos e ferimentos graves durante a desmontagem e manutenção deste produto.

proﬁssionais

destes serviços devem estar avisados deste facto e tomar os cuidados necessários.

ATENÇÃO — RISCO DE FERIMENTO

A bateria de lítio neste produto não deve ser substituída. Existe o risco de explosão se uma bateria de lítio for substituída incorretamente. Não recarregue, desmonte ou incinere uma bateria de lítio. Descarte as baterias de lítio usadas de acordo com as instruções do fabricante e regulamentos locais.

Informació de Seguretat

• La seguretat d'aquest producte es basa en l'avaluació i aprovació del disseny original i els components

especíﬁcs. El fabricant no es fa responsable de les qüestions de seguretat si s'utilitzen peces de recanvi no autoritzades.

• La informació pel manteniment d’aquest producte està orientada exclusivament a professionals i no està

destinada a ningú que no ho sigui.

• El risc de xoc elèctric i de danys personals pot augmentar durant el procés de desmuntatge i de servei

d’aquest producte. El personal professional ha d’estar-ne assabentat i prendre les mesures convenients.

ATENCIÓ

La bateria de liti d'aquest producte no ha estat dissenyada perquè es substitueixi. Hi ha perill d’explosió si no es substitueix correctament la bateria de liti. No recarregueu, desmunteu o incinereu una bateria de liti. Desfeu-vos de les bateries de liti usades d’acord amb les instruccions del fabricant i les regulacions locals.

안전 사항

• 본 제품은 원래 설계및특정 구성에 대한 테스트 결과로 안정 성이 입증된 것입니다. 따라서 무허가 교체부

품을 사용하는 경 우 에는 제조업체에서 안전에 대한 책임을 지지 않습니다.

• 본 제품에 관한 유지 보수 설명 서는 전문 서비스 기술자 용으로 작성된 것이므로, 비 전문가는 사용할 수 없

습니다.

• 본 제품을 해체하거나 정비할 경우, 전 기전 인 충 경 을 받거나 상 처를 입을 위험이 커집니다. 전문 서비스

기술자는 이 사실을 숙지하고, 필요한 예방조치를 취하도록 하십시오.

주의—부상 위험 이 제품에 들어 있는 리튬 배터리는 교체할 수 없습니다. 리튬 배터리를 잘못 교체하면 폭발할 위험

이 있습니다. 리튬 배터리를 재충전하거나, 분해하거나, 태우지 마십시오. 제조업체의 지침과 지역 규정에 따라 다 쓴 리튬 배터리를 폐기하십시오.

Notices and safety information

4514-6xx

安全信息

• 本产品的安全性以原来设计和特定产品的测试结果和认证为基础。万一使用来经许可的替换部件，制造商

不对安全性负责。

• 本产品的维护信息仅供专业服务人员使用，并不打算证其他人使用。

• 本产品在拆卸、维修时，遭受电击或人员受伤的危险性会增高，专业服务人员对这点必须有所了触，并采

取必要的预防措施。

当心一可能的伤害：本产品中的锂电池不可更换。如果不正确更换锂电池，可能会有爆炸危险。不要再充电、拆解或

焚烧锂电池。丢弃旧的锂电池时应按照制造商的指导及当地法规进行处理。

Notices and safety information

4514-6xx

Service conventions and change history

Change history

September 30, 2019

• Removed 40X8527 in the topic “Miscellaneous” in the “Parts catalog” chapter.

July 1, 2019

• Changed the machine type/ model number of the Bolt model MS617dn to 4514‑635

• Updated the description of the aected part numbers regarding missing Bolt models. – Added MS517dn to the following parts:

• Rear door and cover (40X8054)

• Right cover (40X8052)

• Front access cover (40X8056)

• Nameplate (40X8051)

• Left cover (40X8053)

• Top cover (40X8055)

• Galvo LSU (40X8080)

• Cooling fan (40X8276)

• Controller board(41X0366)

• Controller board(40X8029)

• Control panel assembly (40X8292)

• Redrive assembly (40X8298)

• Maintenance kit, 100 V (40X8439)

• Maintenance kit, 110 V (40X8281)

• Maintenance kit, 200 V (40X8282)

• Forms and Barcode Card (41X0855)

• Forms and Barcode +

• Forms and Barcode + Japanese Font (41X0859)

• Prescribe Card (41X0840)

• IPDS card (41X0838)

• Relocation kit (40X8695)

– Added MS617dn to the following parts:

• Rear door and cover (40X8270)

• Right cover (40X8087)

• Front access cover (40X8056)

• Nameplate (41X0005)

• Left cover (40X8269)

• Top cover (40X8271)

• Galvo LSU (40X8079)

Simpliﬁed

Chinese Font (41X0857)

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Service conventions and change history

• Cooling fan (40X8276)

• Controller board (41X0367)

• Controller board (40X8030)

• Control panel assembly (40X8284)

• Redrive assembly (40X8437)

• Maintenance kit, 100 V (40X8440)

• Maintenance kit, 110 V (40X8433)

• Maintenance kit, 220 V (40X8435)

• Forms and Barcode Card (41X0855)

• Forms and Barcode + Simpliﬁed Chinese Font (41X0857)

• Forms and Barcode + Japanese Font (41X0859)

• Prescribe Card (41X0840)

• IPDS card (41X0838)

• Relocation kit (40X8696)

April 5, 2019

• MarkNet Wireless Print Server FRU PN was changed from 40X8330 to 40X9939.

• Critical information for controller board or control panel replacement was added. – Controller board removal was updated. – Control panel assembly removal was updated. – UICC removal was updated.

4514-6xx

July 12, 2018

• For Performing the initial troubleshooting check, relative humidity values were updated (now 8 to 80%).

• A note for ambient temperature and relative humidity information was added to the Fuser service check.

April 27, 2018

• Updated the 24x error code tables in the Diagnostics and troubleshooting chapter.

• Updated the 24x.06 service check topic in the Diagnostics and troubleshooting chapter.

March 9, 2018

• Updated the Main drive gearbox service check under the Diagnostics and troubleshooting chapter.

December 19, 2017

• Updated the graphic for PN 40X9131 to include the MPF links in the assembly.

• Added PN 41X2300 for the access cover link under the Covers assembly in the Parts Catalog chapter.

• Added PN 40X9939 under Miscellaneous in the Parts Catalog chapter.

August 23, 2017

• Updated “Blank pages check” on page 43.

• Updated “Solid black pages check” on page 49.

Service conventions and change history

4514-6xx

May 31, 2017

• Updated 40X4827 to 40X9652 in the topic “Miscellaneous” in the “Parts catalog” chapter.

May 24, 2017

• Updated the "912 error messages" topic of the "912 errors" subgroup of the "Printer hardware errors" group

of the "Diagnostics and troubleshooting" chapter.

May 16, 2017

• Updated the entire group, “Fixing print quality issues” on page 40, which includes replacement of the

existing print quality icons with actual print defect outputs. Contents from the Service Manuals, KB and UG articles are merged to come up with the new PQ checks.

April 24, 2017

• Added "MS517dn" and “MS617dn” in the cover.

• Added "MS517dn" and “MS617dn” in the introduction to the “General information" chapter.

• Added 41X2013 and 41X2017 to the revised topic "Control panel" in the "Parts catalog" chapter.

December 9, 2016

• Revised a graphic in the “Printhead assembly adjustments” topic in the “Repair information” chapter.

• Revised the “Laser scanning unit (LSU) removal” topic in the “Repair information” chapter.

• Added 41X1025 to the “Electronics 2” topic in the “Parts catalog” chapter.

November 21, 2016

• Changed 41X0005 to 40X8051 in the topic “Covers” in the “Parts catalog” chapter.

October 21, 2016

• Updated the topics “Unresponsive imaging unit service check” and “Blank pages check” in the “Diagnostic

information” chapter.

September 30, 2016

• Deleted the ﬁrst two steps of the “Blank pages check” topic in the “Fixing print quality issues” group in the

“Diagnostic information” chapter.

August 17, 2016

• Moved topics on clearing jams under the topic “Understanding jam messages and locations” in the

“Diagnostic information” chapter.

• Updated the topic “Unresponsive imaging unit service check” in the “Diagnostic information” chapter.

• Updated the topic “Miscellaneous” in the “Parts catalog” chapter. – Changed 40X8603 to 41X0855. – Changed 40X8606 to 41X0856. – Changed 40X8836 to 41X0857. – Changed 40X8837 to 41X0859. – Changed 40X8605 to 41X0840.

Service conventions and change history

– Changed 40X8608 to 41X0860. – Changed 40X8607 to 41X0858.

July 14, 2016

• Added the separator roll assembly in the ”Covers” topic in the “Parts catalog” chapter.

June 2, 2016

• Updated the “Miscellaneous” topic in the “Parts catalog” chapter. – Updated the description for 40X8526. – Added 41X0568.

• Updated the graphic of the “Electronics 2” topic in the “Parts catalog” chapter.

March 23, 2016

• Revised the topic “Covers” in the ”Parts catalog” chapter.

• Revised the following topics in the “Diagnostic information” chapter: – Performing the initial troubleshooting check – Initial print quality check – User attendance messages (0‑99.99) – Imaging unit smart chip contact service check – Toner smart chip compatibility service check – Imaging chip compatibility service check – Toner starvation service check – Unresponsive imaging unit service check (formerly “CTLS service check”) – Unresponsive toner cartridge service check (formerly “Toner cartridge smart chip contact service check”)

• Created the following topics in the “Diagnostic information” chapter: – Printer cartridge mismatch service check – Unsupported toner cartridge service check – Unsupported imaging unit service check – Supplies mismatch service check

4514-6xx

February 18, 2016

• Added the topic “Enabling the security reset jumper” in ”Appendix A: Printer

speciﬁcations”

chapter.

February 10, 2016

• Removed 41X0003 in the topic “Electronics 2” in the “Parts catalog” chapter.

January 26, 2016

• Added 41X0988 in the topic “Electronics 1” in the “Parts catalog” chapter.

December 1, 2015

• Updated the topic “Toner density sensor removal” in the ”Bottom removals” group in the “Repair information”

chapter to add installation notes.

Service conventions and change history

4514-6xx

October 29, 2015

• Updated the topic “Option trays” in the “Parts catalog” chapter to revise its art.

August 19, 2015

• Replaced the part number for pick tires and ACM pick roll from 40X8297 to 41X0958.

• Replaced the part number for the ACM assembly (standard tray only) from 40X8261 to 41X0959.

• Updated “Laser scanning unit (LSU) removal” on page 313 to add a note regarding the sequence of

tightening the screws when reinstalling the polygon LSU.

August 7, 2015

• Updated “Electronics 1” on page 335 to add video cable with part number 41X0913, which is applicable

only to models with galvo LSU. Also added a description for PN 41X0362.

July 28, 2015

• Updated the wiring diagrams.

June 8, 2015

• Updated the parts catalog graphic (Assembly 1: Covers) and table to remove the control panels and their

corresponding part numbers.

May 13, 2015

• Updated “200 paper jam messages” on page 90 to add error codes speciﬁc to polygon laser scanning

unit (LSU).

• Updated “111 error messages” on page 133 to add error messages

to identify the type of LSU (polygon or galvo) and controller board the printer supports.

speciﬁc

to polygon LSU. Added notes

• Updated “Laser scanning unit (LSU) service check” on page 135 to include other ways to resolve LSU-

related issues. Added notes to identify the type of LSU (polygon or galvo) and controller board the printer supports.

• Updated “Laser scanning unit (LSU) removal” on page 313 to add information on how to identify the type

of LSU (polygon or galvo) and controller board the printer supports.

• Updated “Electronics 1” on page 335 to specify whether the LSU that the printer supports is a polygon or

galvo. Added in the table these two FRUs: Polygon LSU frame (PN 41X0363) and Polygon LSU cable (41X0759).

April 23, 2015

• Updated the 97y error code table and created “Network port error service check” on page 158 for the

97y error codes.

• Updated the 98y error code table and created “Option communication error service check” on page 159

for the 98y error codes.

• Updated the 99y error code table and created “Option communication error service check” on page 159

for the 99y error codes.

March 19, 2015

• 40X8305 FRU was renamed to ‘250‑sheet tray insert’

• 40X8261 FRU was renamed to ‘ACM assembly (standard tray only)’

Service conventions and change history

4514-6xx

• 40X8262 FRU was renamed to ‘ACM assembly (option tray only)’

December 4, 2014

• Updated the LSU removal procedure.

November 12, 2014

• Parts catalog Covers assembly—Added part number 41X0239.

October 9, 2014

• Updated the illustration of Electronics 2 parts catalog assembly to show the correct toner cartridge smart

chip contact.

September 22, 2014

• Replaced part number 40X8274 with 40X9181.

August 15, 2014

Updated the following service checks:

• Toner cartridge smart chip contact service check

• Cartridge gearbox service check

• Toner starvation service check

• LSU service check

• Tray 1 jam service check

July 2, 2014

• Parts catalog frame assembly illustration—Removed the spring from 40X8295, and removed the cable from

40X8083.

June 10, 2014

• Parts catalog—Added Latin America power supply part number 41X0003.

May 23, 2014

• Added part number 40X0289 to the power cords parts catalog assembly.

April 3, 2014

• Added part number 41X0005 to Assembly 1 of the Parts catalog.

• Updated the description of part number 40X8051 in Assembly 1 of the Parts catalog.

March 3, 2014

• Added the Restoring solutions, licenses, and

• Updated the Restoring the printer conﬁguration after replacing the controller board topic.

• Changed the title from eSF backup to Backing up eSF solutions and settings, and updated the topic.

• Updated the Controller board removal topic.

conﬁguration

settings topic under Removal precautions.

Service conventions and change history

January 15, 2013

• Removed the Updating the printer ﬁrmware topic from the Service menus chapter.

• Added Updating the printer ﬁrmware section to the Repair information chapter.

• Updated the Service menu options to reﬂect ﬁrmware changes.

December 9, 2013

• Added the redrive shaft removal procedure in the Repair information chapter.

• Added PN 40X8850 in Assembly 4: Frame for the redrive shaft.

• Updated the error code mapping for the paper jams.

October 22, 2013

• Added part number 40X9654.

• Deleted part numbers 40X8525 and 40X8526.

September 19, 2013

• Added part number 40X9651.

4514-6xx

August 13, 2013

• Added “Restoring the printer conﬁguration after replacing the controller board” under Removal precautions.

• Controller board removal procedure linked to above item.

• Added 201.20, 201.21, and 201.22 error codes.

• Updated Cartridge gearbox service check.

Service conventions and change history

4514-6xx

General information

The LexmarkTM MS510, MS610, M1145, and M3150 are network‑capable, multi‑function laser printers that print monochrome print jobs. All information in this service manual pertains to all models unless explicitly noted.

The printers are available in the following models:

Model Conﬁgurations Machine type / model

MS510dn Network 10/100, Duplex printer 4514‑630

MS517dn

MS610dn Network (Gigabit), Duplex printer 4514‑635

MS617dn

MS610dtn Network (Gigabit), Duplex printer with additional

550‑sheet tray

MS610de Network (Gigabit), e‑Task, Duplex printer 4514‑646

MS610dte Network (Gigabit), e‑Task, Duplex printer with

additional 550‑sheet tray

M1145 Network 10/100, Duplex printer 4514‑639

M3150dn Network (Gigabit), Duplex printer 4514‑638

M3150 Network (Gigabit), e‑Task, Duplex printer 4514‑649

The diagnostic information in this manual leads you to the correct ﬁeld replaceable unit (FRU) or part. Use the error code charts, symptom index, and service checks to determine the symptom and then repair the failure. After you complete the repair, perform tests as needed to verify the repair.

To begin diagnosing a problem, go to

on page 201 for information about removing and reinstalling parts. See “Parts catalog” on page 330 to help

identify parts.

“Diagnostics and troubleshooting” on page 39. See “Parts removal”

4514‑635

4514‑646

Media guidelines

Paper guidelines

Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample of the paper or specialty media before buying large quantities.

Paper characteristics

The following paper characteristics aect print quality and reliability. Consider these characteristics when evaluating new paper stock.

General information

4514-6xx

Weight

The printer trays can automatically feed paper weights up to 120‑g/m2 (32‑lb) bond grain long paper. The multipurpose feeder can automatically feed paper weights up to 163‑g/m

lighter than 60 g/m

75‑g/m

(20‑lb) bond grain long paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 inches), we recommended

to use 90 g/m

(16 lb) might not be sti enough to feed properly, causing jams. For best performance, use

(24 lb) or heavier paper.

(43‑lb) bond grain long paper. Paper

Note: Two‑sided printing is supported only for 60–90‑g/m

(16–24‑lb) bond paper.

Curl

Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding problems.

Smoothness

Paper smoothness directly aects print quality. If paper is too rough, then toner cannot fuse to it properly. If paper is too smooth, then it can cause paper feeding or print quality issues. Always use paper between 100 and 300 Sheeld points; however, smoothness between 150 and 250 Sheeld points produces the best print quality.

Moisture content

The amount of moisture in paper aects both print quality and the ability of the printer to feed the paper correctly. Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that can degrade its performance.

Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend the time to several days if the storage or transportation environment is very dierent from the printer environment. Thick paper may also require a longer conditioning period.

Grain direction

Grain refers to the alignment of the paper ﬁbers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper.

For 60–90‑g/m

(16–24‑lb) bond paper, grain long paper is recommended.

Fiber content

Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing ﬁbers such as cotton can negatively aect paper handling.

Unacceptable paper

The following paper types are not recommended for use with the printer:

• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,

carbonless copy paper (CCP), or no carbon required (NCR) paper

• Preprinted papers with chemicals that may contaminate the printer

• Preprinted papers that can be aected by the temperature in the printer fuser

General information

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