Lexmark MS410d, MS410dn, MS510dn, MS610dn, MS610de User guide

...

MS410 Series

User's Guide

March 2014 www.lexmark.com

Machine type(s):

4514

Model(s):

420, 430

Contents 2

Safety information.......................................................................................5

Learning about the printer...........................................................................7

Finding information about the printer......................................................................................................7

Selecting a location for the printer............................................................................................................8

Printer configurations...............................................................................................................................9

Using the printer control panel...............................................................................................................11

Understanding the colors of the Sleep button and indicator lights........................................................12

Using the Embedded Web Server...........................................................................................................12

Using the Local Printer Settings Utility....................................................................................................13

Additional printer setup.............................................................................14

Installing internal options........................................................................................................................14

Installing hardware options.....................................................................................................................17

Attaching cables......................................................................................................................................18

Setting up the printer software...............................................................................................................19

Networking..............................................................................................................................................21

Verifying printer setup............................................................................................................................24

Loading paper and specialty media............................................................26

Setting the paper size and type...............................................................................................................26

Configuring Universal paper settings......................................................................................................26

Using the standard bin and paper stop...................................................................................................27

Loading trays...........................................................................................................................................27

Loading the multipurpose feeder............................................................................................................32

Linking and unlinking trays......................................................................................................................35

Paper and specialty media guide................................................................38

Using specialty media..............................................................................................................................38

Paper guidelines......................................................................................................................................40

Supported paper sizes, types, and weights.............................................................................................44

Printing......................................................................................................47

Printing a document................................................................................................................................47

Printing information pages......................................................................................................................48

Contents 3

Printing from a mobile device.................................................................................................................48

Canceling a print job................................................................................................................................48

Understanding the printer menus..............................................................50

Menus list................................................................................................................................................50

Paper menu.............................................................................................................................................50

Reports menu..........................................................................................................................................59

Network/Ports menu...............................................................................................................................60

Security menu.........................................................................................................................................67

Settings menu..........................................................................................................................................69

Saving money and the environment...........................................................81

Saving paper and toner...........................................................................................................................81

Saving energy..........................................................................................................................................82

Recycling..................................................................................................................................................84

Securing the printer...................................................................................86

Using the security lock feature................................................................................................................86

Statement of Volatility............................................................................................................................86

Erasing volatile memory..........................................................................................................................87

Erasing non‑volatile memory..................................................................................................................87

Finding printer security information.......................................................................................................87

Maintaining the printer..............................................................................88

Cleaning the printer................................................................................................................................88

Checking the status of parts and supplies...............................................................................................88

Estimated number of remaining pages...................................................................................................89

Ordering supplies....................................................................................................................................89

Storing supplies.......................................................................................................................................91

Replacing supplies...................................................................................................................................92

Moving the printer..................................................................................................................................95

Managing the printer.................................................................................97

Finding advanced networking and administrator information...............................................................97

Accessing the remote control panel........................................................................................................97

Viewing reports.......................................................................................................................................97

Configuring supply notifications from the Embedded Web Server.........................................................97

Copying printer settings to other printers...............................................................................................98

Contents 4

Restoring factory default settings...........................................................................................................99

Creating a printer control panel PIN.......................................................................................................99

Clearing jams............................................................................................101

Avoiding jams........................................................................................................................................101

Understanding jam messages and locations.........................................................................................102

Jam, front door [20y.xx]........................................................................................................................104

Jam, rear door [20y.xx]..........................................................................................................................107

Jam, standard bin [20y.xx].....................................................................................................................108

Jam, pull tray 1. Push down blue flap. [23y.xx].....................................................................................109

Jam, tray [x] [24y.xx].............................................................................................................................110

Jam, MP feeder [250.xx]........................................................................................................................111

Troubleshooting.......................................................................................112

Understanding the printer messages....................................................................................................112

Solving printer problems.......................................................................................................................121

Solving print problems..........................................................................................................................127

Embedded Web Server does not open.................................................................................................149

Contacting customer support................................................................................................................150

Notices.....................................................................................................152

Product information..............................................................................................................................152

Edition notice........................................................................................................................................152

Power consumption..............................................................................................................................156

Index........................................................................................................165

Safety information 5

Safety information

Connect the power cord directly to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or other types of surge or UPS devices. The power rating capacity of these types of accessories can be easily overloaded by a laser printer and may result in poor printer performance, property damage, or potential fire.

Do not place or use this product near water or wet locations.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.

CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage:

• Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet.

• Disconnect all cords and cables from the printer before moving it.

• If an optional tray is installed, then remove it from the printer. To remove the optional tray, slide the latch on the

right side of the tray toward the front of the tray until it clicks into place.

• Use the handholds located on both sides of the printer to lift it.

• Make sure your fingers are not under the printer when you set it down.

• Before setting up the printer, make sure there is adequate clearance around it.

Use only the power cord provided with this product or the manufacturer's authorized replacement.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

Safety information 6

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

Refer service or repairs, other than those described in the user documentation, to a service representative.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.

SAVE THESE INSTRUCTIONS.

Learning about the printer 7

Learning about the printer

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions:

• Connecting the printer

• Installing the printer software

Additional setup and instructions for using the printer:

• Selecting and storing paper and specialty media

• Loading paper

• Configuring printer settings

• Viewing and printing documents and photos

• Setting up and using the printer software

• Configuring the printer on a network

• Caring for and maintaining the printer

• Troubleshooting and solving problems

Instructions for:

• Connecting the printer to an Ethernet network

• Troubleshooting printer connection problems

Help using the prin ter software Windows or Mac Help—Open a printer software program

Setup documentation—The setup documentation came with the printer and is also available at

http://support.lexmark.com.

User's Guide and Quick Reference Gu ide—The guides may be available on the Software and Documentation CD.

For more information, visit

http://support.lexmark.com.

Networking Guide—Open the Software and Documentation CD, and then navigate to:

Documentation > User’s Guide and other publications > Networking Guide

or application, and then click Help.

Click

to view context‑sensitive information.

Notes:

• Help is automatically installed with the printer

software.

• The printer software is located in the printer

program folder or on the desktop, depending on your operating system.

Learning about the printer 8

What are you looking for? Find it here

The latest supplemental information, updates, and customer support:

• Documentation

• Driver downloads

• Live chat support

• E‑mail support

• Voice support

Lexmark support Web site—

http://support.lexmark.com

Note: Select your country or region, and then select

your product to view the appropriate support site. Support telephone numbers and hours of operation for

your country or region can be found on the support Web site or on the printed warranty that came with your printer.

Record the following information (located on the store receipt and at the back of the printer), and have it ready when you contact customer support so that they may serve you faster:

• Machine Type number

• Serial number

• Date purchased

• Store where purchased

Warranty information Warranty information varies by country or region:

• In the U.S.—See the Statement of Limited Warranty

included with this printer, or at

http://support.lexmark.com.

• In other countries and regions—See the printed

warranty that came with your printer.

Selecting a location for the printer

When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any hardware options, then leave enough room for them also. It is important to:

• Set up the printer near a properly grounded and easily accessible electrical outlet.

• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee

156 standard.

• Provide a flat, sturdy, and stable surface.

• Keep the printer: – Clean, dry, and free of dust. – Away from stray staples and paper clips. – Away from the direct airflow of air conditioners, heaters, or ventilators. – Free from direct sunlight and humidity extremes.

• Observe the recommended temperatures and avoid fluctuations.

Ambient temperature 16 to 32°C (60 to 90°F)

Storage temperature ‑20 to 40°C (‑4 to 104°F)

• Allow the following recommended amount of space around the printer for proper ventilation:

Learning about the printer 9

1 Right side 305 mm (12 in.)

2 Front 510 mm (20 in.)

3 Left side 205 mm (8 in.)

4 Rear 205 mm (8 in.)

5 Top 305 mm (12 in.)

Printer configurations

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all

other trays closed until needed.

You can configure your printer by adding one optional 250‑ or 550‑sheet tray. For instructions on installing the optional tray, see

“Installing optional trays” on page 17.

Learning about the printer 10

1 Printer control panel

2 Paper stop

3 Standard bin

4 Front door release button

5 Controller board access door

6 Standard 250‑sheet tray

7 Optional 250‑ or 550‑sheet tray

8 50‑sheet multipurpose feeder

9 Front door

Learning about the printer 11

Using the printer control panel

Use the To

1 Menus button Open the menus.

Notes:

• The menus are available only when the printer is in the Ready state.

• Pressing the button while navigating within the menus returns the printer control panel

to the top‑level menu screen.

2 Display View printing options as well as status and error messages.

3 Sleep button Enable Sleep mode or Hibernate mode.

Notes:

• Pressing any hard button will cause the printer to wake from Sleep mode.

• Pressing the Sleep button or the power switch will cause the printer to wake from

Hibernate mode.

4 Stop button

• Exit the menus and return to the Ready state.

• Stop printer activities, such as printing or downloading fonts.

5 Right arrow button

• Scroll through menus or to move between screens and menu options.

• Scroll through settings or text. For menus with numeric values, press and hold an arrow

button to scroll through the settings. Release the button when the value you want appears.

6 Select button

• Open a menu.

• Display available values or settings for a menu. The current default setting is indicated by

an asterisk (*).

• Save the displayed value as the new user default setting.

7 Left arrow button

• Scroll through menus or to move between screens and menu options.

• Scroll through settings or text. For menus with numeric values, press and hold an arrow

button to scroll through the settings. Release the button when the value you want appears.

8 Back button Return to the previous screen.

Learning about the printer 12

Use the To

9 Indicator light Determine the status of the printer.

Understanding the colors of the Sleep button and indicator lights

The colors of the Sleep button and indicator lights on the control panel signify a printer status or condition.

Indicator light Printer status

Off The printer is off or in Hibernate mode.

Blinking green The printer is warming up, processing data, or printing.

Solid green The printer is on, but idle.

Blinking red The printer requires user intervention.

Sleep button light Printer status

Off The printer is off, idle, or in Ready state.

Solid amber The printer is in Sleep mode.

Blinking amber The printer is entering or waking from Hibernate mode.

Blinking amber for 0.1 second, then goes completely off for 1.9 seconds in a slow, pulsing pattern

The printer is in Hibernate mode.

Using the Embedded Web Server

Note: This feature is available only in network printers or printers connected to print servers.

If the printer is installed on a network, then you can use the Embedded Web Server to do the following:

• View the virtual display of the printer control panel.

• Check the status of the printer supplies.

• Configure supply notifications.

• Configure printer settings.

• Configure network settings.

• View reports.

To access the Embedded Web Server for your printer:

1 Obtain the printer IP address:

• From the TCP/IP section in the Network/Ports menu

• By printing a network setup page or menu settings page, and then finding the TCP/IP section

Notes:

– An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. – If you are using a proxy server, then temporarily disable it to load the Web page correctly.

Learning about the printer 13

2 Open a Web browser, and then type the printer IP address in the address field.

3 Press Enter.

The Embedded Web Server page appears.

Using the Local Printer Settings Utility

1 Access the Local Printer Settings Utility from the list of applications or the Start menu to adjust the printer settings.

2 Save the changes using the Actions menu.

Note: To distribute the settings to other printers, save the settings in a command file.

Additional printer setup 14

Additional printer setup

Installing internal options

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or

memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.

Available internal options

• Flash memory – Fonts

Accessing the controller board

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or

1 Open the controller board access door.

2 Locate the memory card connector.

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.

Touch a metal surface on the printer before touching any controller board electronic components or connectors.

Additional printer setup 15

Installing an optional card

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or

1 Access the controller board.

For more information, see

2 Unpack the optional card.

Warning—Potential Damage: Avoid touching the connection points along the edge of the card.

“Accessing the controller board” on page 14.

Additional printer setup 16

3 Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the controller board.

4 Push the card firmly into place as shown in the illustration.

Additional printer setup 17

Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board.

Note: The entire length of the connector on the card must touch and be flush against the controller board.

5 Close the controller board access door.

Note: When the printer software and any hardware options are installed, it may be necessary to manually add

the options in the printer driver to make them available for print jobs. For more information, see

available options in the print driver” on page 20.

“Adding

Installing hardware options

Installing optional trays

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or

1 Turn off the printer using the power switch, and then unplug the power cord from the electrical outlet.

2 Unpack the tray, and then remove any packing material.

3 Remove the tray from the base.

4 Remove any packing material from inside the tray.

5 Insert the tray into the base.

Additional printer setup 18

6 Place the tray near the printer.

7 Align the printer with the tray, and then slowly lower the printer into place.

8 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.

Note: When the printer software and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see

available options in the print driver” on page 20.

“Adding

Attaching cables

Connect the printer to the computer using a USB or parallel cable, or to the network using an Ethernet cable.

Make sure to match the following:

• The USB symbol on the cable with the USB symbol on the printer

• The appropriate parallel cable with the parallel port

• The appropriate Ethernet cable with the Ethernet port

Additional printer setup 19

Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. Loss of data or a malfunction can occur.

Use the To

USB port

2 USB printer port Connect the printer to a computer.

Ethernet port

Parallel port

5 Power switch Turn on or turn off the printer.

6 Printer power cord socket Connect the printer to an electrical outlet.

7 Security slot Attach a lock that will secure the printer in place.

These ports are available only in select printer models.

Attach an optional wireless network adapter.

Connect the printer to a network.

Connect the printer to a computer.

Setting up the printer software

Installing the printer

1 Obtain a copy of the software installer package.

2 Run the installer, and then follow the instructions on the computer screen.

3 For Macintosh users, add the printer.

Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu.

Additional printer setup 20

Installing the Local Printer Settings Utility

1 Visit http://support.lexmark.com, and then download the software.

2 Double‑click the software installer package.

3 Select an installation type, and then click Install.

4 Click Install to start the installation.

5 Click Agree to accept the license agreement.

6 Click Continue, and then follow the instructions on the computer screen.

Notes:

• Use the Local Printer Settings Utility to change the toner darkness, power saver, and paper size settings for all

print jobs. Use the printer software to change these settings for individual print jobs.

• This utility is supported only in select printer models.

Adding available options in the print driver

For Windows users

1 Open the printers folder.

In Windows 8

From the Search charm, type run, and then navigate to:

Run > type control printers > OK

In Windows 7 or earlier

a Click , or click Start and then click Run. b Type control printers. c Press Enter, or click OK.

2 Select the printer you want to update, and then do either of the following:

• For Windows 7 or later, select Printer properties.

• For earlier versions, select Properties.

3 Navigate to the Configuration tab, and then select Update Now ‑ Ask Printer.

4 Apply the changes.

For Macintosh users

1 From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.

2 Navigate to the list of hardware options, and then add any installed options.

3 Apply the changes.

Additional printer setup 21

Networking

Notes:

• Purchase a MarkNet

For information on installing the wireless network adapter, see the instruction sheet that came with the adapter.

N8352 wireless network adapter first before setting up the printer on a wireless network.

• A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi

Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network.

Preparing to set up the printer on an Ethernet network

To configure your printer to connect to an Ethernet network, organize the following information before you begin:

Note: If your network automatically assigns IP addresses to computers and printers, continue on to installing the printer.

• A valid, unique IP address for the printer to use on the network

• The network gateway

• The network mask

• A nickname for the printer (optional)

Note: A printer nickname can make it easier for you to identify your printer on the network. You can choose to use the default printer nickname, or assign a name that is easier for you to remember.

You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network. Use a new network cable when possible to avoid potential problems caused by a damaged cable.

Preparing to set up the printer on a wireless network

Notes:

• Make sure your wireless network adapter is installed in your printer and working properly. For more

information, see the instruction sheet that came with the wireless network adapter.

• Make sure your access point (wireless router) is turned on and is working properly.

Make sure you have the following information before setting up the printer on a wireless network:

• SSID—The SSID is also referred to as the network name.

• Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.

• Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.

Some ad hoc networks will also require the automatic setting. Check with your system support person if you are not sure which channel to select.

Additional printer setup 22

• Security Method—There are four basic options for Security Method: – WEP key

If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key currently in use on the network by selecting the default WEP transmit key.

– WPA or WPA2 preshared key or passphrase

WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set for the same type on the router and on the printer, or the printer will not be able to communicate on the network.

– 802.1X–RADIUS

If you are installing the printer on an 802.1X network, then you may need the following:

• Authentication type

• Inner authentication type

• 802.1X user name and password

• Certificates

– No security

If your wireless network does not use any type of security, then you will not have any security information.

Note: We do not recommend using an unsecured wireless network.

Notes:

– If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility

of the computer network adapter, and then look for the network name. If you cannot find the SSID or the security information for your network, then see the documentation that came with the access point, or contact your system support person.

– To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation that

came with the access point, see the Embedded Web Server associated with the access point, or consult your system support person.

Connecting the printer to a wireless network using Wi‑Fi Protected Setup

Before connecting the printer to a wireless network, make sure that:

• The access point (wireless router) is Wi‑Fi Protected Setup (WPS) certified or WPS‑compatible. For more

information, see the documentation that came with your access point.

• A wireless network adapter installed in your printer is attached and working properly. For more information, see

the instruction sheet that came with the wireless network adapter.

Using the Push Button Configuration method

From the printer control panel, navigate to:

> Network/Ports > > Network [x] > > Network [x] Setup > > Wireless > > Wi‑Fi Protected

Setup >

> Start Push Button Method >

2 Follow the instructions on the printer display.

Additional printer setup 23

Using the Personal Identification Number (PIN) method

From the printer control panel, navigate to:

> Network/Ports > > Network [x] > > Network [x] Setup > > Wireless > > Wi‑Fi Protected

Setup >

> Start PIN Method >

2 Copy the eight‑digit WPS PIN.

3 Open a Web browser, and then type the IP address of your access point in the address field.

Notes:

• The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

4 Access the WPS settings. For more information, see the documentation that came with your access point.

5 Enter the eight‑digit PIN, and then save the setting.

Connecting the printer to a wireless network using the printer software

Notes:

• Make sure your printer is turned on.

• Make sure a wireless network adapter installed in your printer is attached and working properly. For

information on installing the wireless network adapter, see the instruction sheet that came with the adapter.

Using the Wireless Setup Utility (Windows only)

1 Check if the printer software is already installed.

2 Use the search command on the Start menu to locate Printer Home.

3 Open Printer Home, and then click Settings > Wireless Setup Utility.

4 Follow the steps on the computer screen.

Using the Wireless Setup Assistant (Macintosh only)

The Wireless Setup Assistant lets you:

• Configure the printer to join an existing wireless network.

• Add a printer to an existing ad hoc network.

• Change the wireless settings after installation.

• Install the printer on additional network computers.

Installing the Wireless Setup Assistant

1 Go to the Lexmark Web site at http://support.lexmark.com.

2 Download the latest Wireless Setup Assistant application.

3 Double‑click the downloaded software installer package.

4 Follow the instructions on the computer screen.

Additional printer setup 24

Launching the Wireless Setup Assistant

Notes:

• Make sure the printer is turned on.

• Make sure a wireless network adapter installed in your printer is attached and working properly.

1 From the Finder, navigate to:

Applications > select your printer folder

2 Double‑click Wireless Setup Assistant, and then follow the instructions on the computer screen.

Note: If you encounter problems while running the application, then click

Connecting the printer to a wireless network using the Embedded Web Server

Before you begin, make sure that:

• Your printer is connected temporarily to an Ethernet network.

• A wireless network adapter is installed in your printer and working properly. For more information, see the

instruction sheet that came with the wireless network adapter.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address on the printer control panel. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Network/Ports > Wireless.

3 Modify the settings to match the settings of your access point (wireless router).

Note: Make sure to enter the correct SSID, security method, preshared key or passphrase, network mode, and

channel.

4 Click Submit.

5 Turn off the printer, and then disconnect the Ethernet cable. Then wait for at least five seconds, and then turn the

printer back on.

6 To verify if your printer is connected to the network, print a network setup page. Then in the Network Card [x]

section, see if the status is Connected.

Verifying printer setup

Printing a menu settings page

Print a menu settings page to review the current menu settings and to verify if the printer options are installed correctly.

Note: If you have not changed any menu settings, then the menu settings page lists all the factory default settings. When you select and save other settings from the menus, they replace the factory default settings as user default settings. A user default setting remains in effect until you access the menu again, choose another value, and save it.

Additional printer setup 25

From the printer control panel, navigate to:

> Reports > > Menu Settings Page >

Printing a network setup page

If the printer is connected to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration.

1 From the printer control panel, navigate to:

> Reports > > Network Setup Page >

Note: If an optional print server is installed, then Print Network [x] Setup Page appears.

2 Check the first section of the network setup page and confirm that the status is Connected.

If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning. Consult your system support person for a solution, and then print another network setup page.

Loading paper and specialty media 26

Loading paper and specialty media

The selection and handling of paper and specialty media can affect how reliably documents print. For more information,

“Avoiding jams” on page 101 and “Storing paper” on page 43.

see

Setting the paper size and type

1 From the printer control panel, navigate to:

> Paper Menu > > Paper Size/Type >

2 Select Tray [x] Size or Tray [x] Type, and then press .

3 Change the paper size or type setting, and then press .

Notes:

• The paper size setting for the standard 250‑sheet tray (Tray 1), optional 250‑ or 550‑sheet tray (Tray 2), and the

multipurpose feeder must be set manually in the Paper Size menu.

• The factory default paper type for Tray 1 is Plain Paper.

• The factory default paper type for the multipurpose feeder is Custom Type 6.

• The paper type setting must be manually set for all trays.

Configuring Universal paper settings

The Universal paper size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer menus.

Notes:

• The smallest Universal paper size is 76 x 127 mm (3 x 5 inches), and is supported only from the multipurpose

feeder.

• The largest Universal paper size is 216 x 355.6 mm (8.5 x 14 inches), and is supported from all paper sources.

From the control panel, navigate to:

> Paper Menu > > Universal Setup > > Units of Measure > > select the unit of measure >

Specify the paper height and width

1 From the control panel, navigate to:

> Paper Menu > > Universal Setup > > Units of Measure > > select the unit of measure >

2 Press the arrow buttons until Portrait Height or Portrait Width appears, and then press .

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3 Change the settings, and then press .

Using the standard bin and paper stop

The standard bin holds up to 150 sheets of 75‑g/m2 (20‑lb) paper. It collects prints facedown. The standard bin includes a paper stop that keeps paper from sliding out the front of the bin as it stacks.

To open the paper stop, pull it so that it flips forward.

Note: Close the paper stop when moving the printer to another location.

Loading trays

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all

other trays closed until needed.

1 Pull out the tray completely.

Note: Do not remove trays while a job prints or while Busy appears on the printer display. Doing so may cause

a jam.

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2 Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading.

L G

Loading paper and specialty media 29

3 Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading.

LGL

EXEC

Notes:

• For some paper sizes like letter, legal, and A4, squeeze and slide the length guide tab backward to

accommodate their length.

• When loading legal‑size paper, the length guide extends beyond the base leaving the paper exposed to dust.

To protect the paper from dust, you can purchase a dust cover separately. For more information, contact customer support.

• If you are loading A6-size paper in the standard tray, then squeeze and then slide the length guide tab

toward the center of the tray to the A6‑size position.

• Make sure the width and length guides are aligned with the paper size indicators on the bottom of the tray.

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LTR/LGL

EXEC

E X

E C

4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the

edges on a level surface.

5 Load the paper stack.

Notes:

• Load with the printable side facedown when using recycled or preprinted paper.

• Load prepunched paper with the holes on the top edge toward the front of the tray.

+ 140 hidden pages