Lexmark MS321dn User Guide

B2338, B2442, M1242, MS321, MS421 Printers

User's Guide

September 2018 www.lexmark.com

Machine type(s):

4600

Models:

230, 238, 430, 438, 490

Contents 2

Safety information........................................................................................ 5

Conventions.......................................................................................................................................................... 5

Product statements.............................................................................................................................................5

Learning about the printer...........................................................................8

Finding information about the printer.............................................................................................................8

Selecting a location for the printer..................................................................................................................9

Printer conﬁgurations.........................................................................................................................................11

Attaching cables.................................................................................................................................................. 11

Using the control panel.................................................................................................................................... 12

Understanding the status of the power button and indicator light.......................................................13

Loading paper and specialty media..........................................................14

Setting the size and type of the specialty media.......................................................................................14

Conﬁguring Universal paper settings........................................................................................................... 14

Loading trays....................................................................................................................................................... 14

Loading the multipurpose feeder.................................................................................................................. 16

Linking trays.........................................................................................................................................................17

Paper support.............................................................................................. 18

Supported paper sizes......................................................................................................................................18

Supported paper types.....................................................................................................................................19

Supported paper weights............................................................................................................................... 20

Printing......................................................................................................... 21

Printing from a computer..................................................................................................................................21

Printing from a mobile device.........................................................................................................................21

Printing a font sample list................................................................................................................................22

Understanding the printer menus............................................................23

Menu map............................................................................................................................................................23

Device...................................................................................................................................................................23

Print.......................................................................................................................................................................30

Paper.....................................................................................................................................................................38

Network/Ports.................................................................................................................................................... 40

Contents 3

Reports..................................................................................................................................................................51

Troubleshooting.................................................................................................................................................52

Printing the Menu Settings Page...................................................................................................................52

Securing the printer................................................................................... 53

Locating the security slot................................................................................................................................ 53

Erasing printer memory................................................................................................................................... 53

Restoring factory default settings................................................................................................................. 54

Statement of Volatility...................................................................................................................................... 54

Maintaining the printer.............................................................................. 55

Networking..........................................................................................................................................................55

Cleaning the printer..........................................................................................................................................57

Ordering parts and supplies...........................................................................................................................57

Replacing parts and supplies.........................................................................................................................60

Moving the printer.............................................................................................................................................70

Saving energy and paper.................................................................................................................................71

Recycling..............................................................................................................................................................72

Clearing jams...............................................................................................74

Avoiding jams..................................................................................................................................................... 74

Identifying jam locations..................................................................................................................................75

Paper jam in door A.......................................................................................................................................... 76

Paper jam in the rear door.............................................................................................................................. 79

Paper jam in the standard bin........................................................................................................................80

Paper jam in the duplex unit............................................................................................................................81

Paper jam in trays..............................................................................................................................................82

Paper jam in the multipurpose feeder......................................................................................................... 82

Troubleshooting..........................................................................................84

Network connection problems...................................................................................................................... 84

Issues with supplies..........................................................................................................................................85

Paper feed problems........................................................................................................................................ 87

Printing problems..............................................................................................................................................90

Contacting customer support........................................................................................................................ 117

Upgrading and migrating......................................................................... 118

Hardware.............................................................................................................................................................118

Contents 4

Software............................................................................................................................................................. 123

Firmware.............................................................................................................................................................124

Notices........................................................................................................126

Index............................................................................................................137

Safety information 5

Safety information

Conventions

Note: A note identiﬁes information that could help you.

Warning: A warning identiﬁes something that could damage the product hardware or software.

CAUTION: A caution indicates a potentially hazardous situation that could injure you.

Dierent types of caution statements include:

CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—TIPPING HAZARD: Indicates a crush hazard.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

Product statements

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of ﬁre, property damage, or poor printer performance.

CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of ﬁre, property damage, or poor printer performance.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of ﬁre or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

Safety information 6

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 18 kg (40 lb), then it requires two or more trained personnel to lift it safely.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:

• Make sure that all doors and trays are closed.

• Turn o the printer, and then unplug the power cord from the electrical outlet.

• Disconnect all cords and cables from the printer.

• If the printer has separate ﬂoor-standing optional trays or output options attached to it, then disconnect

them before moving the printer.

• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in

ﬂooring.

• If the printer does not have a caster base but is conﬁgured with optional trays or output options, then remove

the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same time.

• Always use the handholds on the printer to lift it.

• Any cart used to move the printer must have a surface able to support the full footprint of the printer.

• Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

• Keep the printer in an upright position.

• Avoid severe jarring movements.

• Make sure that your ﬁngers are not under the printer when you set it down.

• Make sure that there is adequate clearance around the printer.

CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.

www.lexmark.com/multifunctionprinters.

Safety information 7

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those speciﬁed in the User’s Guide may result in hazardous radiation exposure.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.

This product is designed, tested, and approved to meet strict global safety standards with the use of speciﬁc manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

Refer service or repairs, other than those described in the user documentation, to a service representative.

This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

This product may produce small amounts of ozone during normal operation, and may be equipped with a ﬁlter designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace the ozone and exhaust ﬁlters if instructed to do so in the product maintenance instructions. If there are no references to ﬁlters in the product maintenance instructions, then there are no ﬁlters requiring replacement for this product.

SAVE THESE INSTRUCTIONS.

Learning about the printer 8

Learning about the printer

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions:

• Connecting the printer

See the setup documentation that came with the printer or go to

http://support.lexmark.com.

• Installing the printer software

More setup and instructions for using the printer:

• Selecting and storing paper and specialty media

• Loading paper

• Conﬁguring printer settings

• Viewing and printing documents and photos

• Setting up and using the printer software

• Conﬁguring the printer on a network

• Caring for and maintaining the printer

Information Center—Go to

http://infoserve.lexmark.com.

Help Menu Pages—Access the guides on the printer

http://support.lexmark.com.

Touch Screen Guide—Go to

http://support.lexmark.com.

Product videos—Go to

http://infoserve.lexmark.com/idv/.

ﬁrmware

or go to

• Troubleshooting and solving problems

Information on setting up and conﬁguring the accessibility features of your printer

Help using the printer software Help for Microsoft® Windows® or Macintosh

Lexmark Accessibility Guide—Go to

http://support.lexmark.com.

operating systems—Open a printer software program or application, and then click Help.

Click

Notes:

to view context‑sensitive information.

• Help is automatically installed with the printer

software.

• Depending on the operating system, the

printer software is located in the printer program folder or on the desktop.

Learning about the printer 9

What are you looking for? Find it here

Go to

The latest supplemental information, updates, and customer support:

• Documentation

• Driver downloads

• Live chat support

• E‑mail support

• Voice support

http://support.lexmark.com.

Note: Select your country or region, and then

select your product to view the appropriate support site.

Support contact information for your country or region can be found on the website or on the printed warranty that came with the printer.

Have the following information ready when you contact customer support:

• Place and date of purchase

• Machine type and serial number

• Safety information

• Regulatory information

• Warranty information

• Environmental information

Warranty information varies by country or region:

• In the U.S.—See the Statement of Limited

Warranty included with the printer, or go to

http://support.lexmark.com.

• In other countries and regions—See the

printed warranty that came with the printer.

Product Information Guide—See the documentation that came with the printer or go to

http://support.lexmark.com.

Selecting a location for the printer

• Leave enough room to open trays, covers, and doors and to install hardware options.

• Set up the printer near an electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.

Learning about the printer 10

• Make sure that airﬂow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical

Committee 156 standard.

• Provide a

sturdy, and stable surface.

ﬂat,

• Keep the printer: – Clean, dry, and free of dust – Away from stray staples and paper clips – Away from the direct

airﬂow

of air conditioners, heaters, or ventilators

– Free from direct sunlight and humidity extremes

• Observe the recommended temperatures and avoid ﬂuctuations.

Ambient temperature 10 to 32°C (50 to 90°F)

Storage temperature 0 to 40°C (32 to 104°F)

• Allow the following recommended amount of space around the printer for proper ventilation:

1 Top 30 5 m m (1 2 i n. )

2 Rear 100 mm (3.94 in.)

3 Right side 110 mm (4.33 in.)

4 Front 305 mm (12 in.)

Note: The minimum space needed in front of the printer is 76 mm (3 in.).

5 Left side 65 mm (2.56 in.)

Learning about the printer 11

Printer conﬁgurations

CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a

caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

www.lexmark.com/multifunctionprinters.

You can conﬁgure your printer by adding optional 250‑ or 550‑sheet trays. For more information, see

optional trays” on page 122.

“Installing

1 Control panel

2 Standard bin

3 Controller board access cover

4 Standard 250‑sheet tray

5 Optional 250‑ or 550‑sheet tray

6 Multipurpose feeder

7 Door A

Attaching cables

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

Learning about the printer 12

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless network adapter, or the printer in the areas shown while actively printing.

Use the To

1 USB printer port Connect the printer to a computer.

2 Power cord socket Connect the printer to an electrical outlet.

3 Ethernet port Connect the printer to a network.

Using the control panel

Use the To

1 Display View printing options, printer status, and error messages.

2 Menus button Open the menus.

Learning about the printer 13

Use the To

3 Power button Turn on or turn o the printer.

Note: To t urn o the printer, press and hold the power button for

4 Stop or Cancel button Stop the current printer task.

5 Indicator light Check the printer status.

6 Back button Return to the previous screen.

seconds.

ﬁve

7 Right arrow button

• Scroll through menus or move between screens and menu options.

• Increase the numeric value of a setting being displayed.

8 Select button

• Select menu options.

• Display available values or settings for a menu. An asterisk (*) indicates the

current default setting.

• Save settings.

9 Left arrow button

• Scroll through menus or move between screens and menu options.

• Decrease the numeric value of a setting being displayed.

Understanding the status of the power button and indicator light

Indicator light Printer status

O The printer is o or in Hibernate mode.

Blue The printer is ready or processing data.

Red The printer requires user intervention.

Power button light Printer status

O The printer is o, ready, or processing data.

Solid amber The printer is in Sleep mode.

Blinking amber The printer is in Hibernate mode.

Loading paper and specialty media 14

Loading paper and specialty media

Setting the size and type of the specialty media

1 From the home screen, navigate to:

> Paper > > Tray Conﬁg u r at i o n > > Paper Size/Type >

2 Select a paper source, and then conﬁgure the size and type of the specialty media.

Conﬁguring Universal paper settings

1 From the control panel, navigate to:

> Paper > > Media Conﬁguration > > Universal Setup >

2 Select Portrait Width or Portrait Height, and then press .

3 Adjust the settings, and then press .

Loading trays

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

1 Remove the tray.

Note: To avoid paper jams, do not remove trays while the printer is busy.

Loading paper and specialty media 15

2 Adjust the paper guides to match the size of the paper that you are loading.

3 Flex, fan, and align the paper edges before loading.

4 Load the paper stack with the printable side facedown, and then make sure that the side guides ﬁt snugly

against the paper.

Notes:

• Load letterhead facedown with the top edge of the sheet toward the front of the tray for one‑sided

printing.

• Load letterhead faceup with the bottom edge of the sheet toward the front of the tray for two‑sided

printing.

• Do not slide paper into the tray.

• To avoid paper jams, make sure that the stack height is below the maximum paper ﬁll indicator.

5 Insert the tray.

If necessary, set the paper size and paper type from the control panel to match the paper loaded.

Loading paper and specialty media 16

Loading the multipurpose feeder

1 Open the multipurpose feeder.

2 Adjust the guide to match the size of the paper that you are loading.

3 Flex, fan, and align the paper edges before loading.

4 Load paper with the printable side faceup.

Notes:

• Load letterhead faceup with the top edge of the sheet toward the front of the tray for one‑sided

printing.

• Load letterhead facedown with the bottom edge of the sheet toward the front of the tray for

two‑sided printing.

• Load envelopes with the ﬂap facedown on the left side.

Loading paper and specialty media 17

• Load European envelopes with the ﬂap facedown and entering the printer ﬁrst.

Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives.

5 From the control panel, set the paper size and paper type to match the paper loaded.

Linking trays

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Settings > Paper > Tray Conﬁguration.

3 Set the same paper size and paper type for the trays that you are linking.

4 Save the settings.

5 Click Settings > Device > Maintenance > Conﬁguration Menu > Tray Conﬁg u r ati o n.

6 Set Tray Linking to Automatic.

7 Save the settings.

To unlink trays, make sure that no trays have the same paper size and paper type settings.

Warning—Potential Damage: The temperature of the fuser varies according to the avoid printing issues, match the paper type setting in the printer with the paper loaded in the tray.

speciﬁed

paper type. To

Paper support 18

Paper support

Supported paper sizes

Paper size Tray Multipurpose feeder Two‑sided printing

210 x 297 mm (8.3 x 11.7 in.)

210 x 148 mm (5.8 x 8.3 in.)

A5 LEF* 148 x 210 mm (5.8 x 8.3 in.)

A6* 105 x 148 mm (4.1 x 5.8 in.)

JIS B5

182 x 257 mm (7.2 x 10.1 in.)

Oﬁcio (Mexico)

216 x 340 mm (8.5 x 13.4 in.)

Hagaki

100 x 148 mm (3.9 x 5.8 in.)

Statement

140 x 216 mm (5.5 x 8.5 in.)

Executive

184 x 267 mm (7.3 x 10.5 in.)

Letter

216 x 279 mm (8.5 x 11 in.)

Legal

216 x 356 mm (8.5 x 14 in.)

Folio

216 x 330 mm (8.5 x 13 in.)

Universal

76.2 x 127 mm (3 x 5 in.) to 216 x 356 mm (8.5 x 14 in.)

7 3/4 Envelope (Monarch)

98 x 191 mm (3.9 x 7.5 in.)

9 Envelope

98 x 225 mm (3.9 x 8.9 in.)

10 Envelope

105 x 241 mm (4.1 x 9.5 in.)

* This paper size is not supported in the optional tray.

Paper support 19

Paper size Tray Multipurpose feeder Two‑sided printing

DL Envelope

110 x 220 mm (4.3 x 8.7 in.)

C5 Envelope

162 x 229 mm (6.4 x 9 in.)

B5 Envelope

176 x 250 mm (6.9 x 9.8 in.)

Other Envelope

76.2 x 127 mm (3 x 5 in.) to 216 x 356 mm (8.5 x 14 in.)

* This paper size is not supported in the optional tray.

Supported paper types

Paper type Tray Multipurpose feeder Two‑sided printing

Plain paper

Card stock X X

Transparency

Recycled

Paper labels

Bond

Letterhead

Preprinted

Colored Paper

Light Paper

Heavy Paper

Rough/Cotton

Envelope X X

One‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to print

20 or fewer pages of paper labels per month. Vinyl, pharmacy, and two‑sided labels are not supported.

Bond and Heavy Paper are supported in two‑sided printing up to 90‑g/m2 (24‑lb) paper weight.

Paper support 20

Paper type Tray Multipurpose feeder Two‑sided printing

Rough envelope X

One‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to print

20 or fewer pages of paper labels per month. Vinyl, pharmacy, and two‑sided labels are not supported.

Bond and Heavy Paper are supported in two‑sided printing up to 90‑g/m2 (24‑lb) paper weight.

Supported paper weights

Tray Multipurpose feeder Two‑sided printing

Paper weight

60–120 g/m

(16–32 lb) 60–216 g/m2 (16–58 lb) 60–90 g/m2 (16–24 lb)

Printing 21

Printing

Printing from a computer

Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the

document.

1 From the document that you are trying to print, open the Print dialog.

2 If necessary, adjust the settings.

3 Print the document.

Printing from a mobile device

Printing from a mobile device using Lexmark Mobile Print

LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer.

1 Open the document, and then send or share the document to Lexmark Mobile Print.

Note: Some third‑party applications may not support the send or share feature. For more information, see

the documentation that came with the application.

2 Select a printer.

3 Print the document.

Printing from a mobile device using Google Cloud Print

Google Cloud PrintTM is a mobile printing service that allows enabled applications on mobile devices to print to any Google Cloud Print‑ready printer.

1 From the home screen of your mobile device, launch an enabled application.

2 Tap Print, and then select a printer.

3 Print the document.

Printing from a mobile device using Mopria Print Service

Mopria® Print Service is a mobile printing solution for mobile devices running on AndroidTM version 4.4 or later. It allows you to print directly to any Mopria‑certiﬁed printer.

Note: Before printing, make sure that the Mopria Print Service is enabled.

1 From the home screen of your mobile device, launch a compatible application.

2 Tap Print, and then select the printer.

3 Send the print job.

Printing 22

Printing from a mobile device using AirPrint

AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certiﬁed printer.

Notes:

• This application is supported only in some Apple devices.

• This application is supported only in some printer models.

1 From the home screen of your mobile device, launch a compatible application.

2 Select an item to print, and then tap the share icon.

3 Tap Print, and then select a printer.

4 Print the document.

Printing a font sample list

1 From the control panel, navigate to:

> Reports > > Print > > Print Fonts

2 Select PCL Fonts or PostScript Fonts, and then press .

Understanding the printer menus 23

Understanding the printer menus

Menu map

Device

Paper

Network/Ports

Reports

• Preferences

• Remote Operator Panel

• Notiﬁcations

• Power Management

• Layout

• Setup

• Quality

• Job Accounting

• XPS

• Tray Conﬁguration • Media Conﬁguration

• Network Overview

• Wireless

• Ethernet

• TCP/IP

• SNMP

• IPSec

• 802.1x

• Menu Settings Page

• Device

• Information Sent to Lexmark

• Restore Factory Defaults

• Maintenance

• About This Printer

• PDF

• PostScript

• PCL

• HTML

• Image

• LPD Conﬁguration

• HTTP/FTP Settings

• ThinPrint

• USB

• Google Cloud Print

• Wi‑Fi Direct

• Print

• Network

Troubleshooting

• Print Quality Test Pages

Device

Preferences

Menu item Description

Display Language

[List of languages]

Country/Region

[List of countries]

Run Initial Setup

Ye s No*

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the language of the text that appears on the display.

Identify the country or region where the printer is conﬁgured to operate.

Run the setup wizard.

Understanding the printer menus 24

Menu item Description

Displayed information

Display Text 1 Display Text 2

Date and Time

Conﬁgure

Current Date and Time Manually Set Date and Time Date Format [MM‑DD‑YYYY*] Time Format [12 hour A.M./P.M.*] Time Zone [GMT*]

Network Time Protocol

Enable NTP NTP Server

Paper Sizes

U.S.* Metric

Screen Timeout

10–300 (60*)

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify the information to appear on the home screen.

Conﬁgure the printer date and time.

Specify the unit of measurement for paper sizes. Note: The country or region selected in the initial setup

wizard determines the initial paper size setting.

Set the idle time in seconds before the display shows the home screen, or before the printer logs o a user account automatically.

Remote Operator Panel

Menu item Description

External VNC Connection

Don’t Allow* Allow

Authentication Type

None* Standard Authentication

VNC Password Specify the password to connect to the VNC client server.

Note: An asterisk (*) next to a value indicates the factory default setting.

Connect an external Virtual Network Computing (VNC) client to the remote control panel.

Set the authentication type when accessing the VNC client server.

Note: This menu item appears only if Authentication Type is set to Standard Authentication.

Understanding the printer menus 25

Notiﬁcations

Menu item Description

Supplies

Show Supply Estimates

Show estimates* Do not show estimates

Supplies

Display Estimates

Pages* Percent

Supplies

Cartridge Alarm

O Single* Continuous

Supplies

Custom Supply Notiﬁcations

Error Prevention

Jam Assist

O On*

Show the estimated supply status information.

Determine the unit that the printer uses to estimate supply usage and trigger custom notiﬁcations when user intervention is required.

Note: This menu item appears only in the Embedded Web Server.

Set the number of times that the alarm sounds when the toner cartridge is low.

Conﬁgure notiﬁcation settings when the printer requires user intervention.

Note: This menu item appears only in the Embedded Web Server.

Set the printer to check for jammed paper automatically.

Error Prevention

Auto Continue

Disabled 5–255 (5*)

Error Prevention

Auto Reboot

Reboot always* Reboot never Reboot when idle

Error Prevention

Auto Reboot

Max Auto Reboots

1–20 (2*)

Error Prevention

Auto Reboot

Auto Reboot Window

1–525600 (720*)

Note: An asterisk (*) next to a value indicates the factory default setting.

Let the printer continue processing or printing a job automatically after clearing certain attendance conditions.

Set the printer to restart when an error occurs.

Set the number of automatic reboots that the printer can perform.

Set the number of seconds before the printer performs an automatic reboot.

Understanding the printer menus 26

Menu item Description

Error Prevention

Auto Reboot

Auto Reboot Counter

Error Prevention

Display Short Paper Error

Auto‑clear* On

Error Prevention

Page Protect

O* On

Jam Content Recovery

Jam Recovery

O On Auto*

Note: An asterisk (*) next to a value indicates the factory default setting.

Show a read‑only information of the reboot counter.

Set the printer to show a message when a short paper error occurs.

Note: Short paper refers to the size of the paper loaded.

Set the printer to process the entire page into the memory before printing it.

Set the printer to reprint jammed pages.

Power Management

Menu item Description

Sleep Mode Proﬁle

Print with Display o

Allow printing with display Display on when printing

Timeouts

Sleep Mode

1–120 minutes (15*)

Timeouts

Hibernate Timeout

Disabled 1 hour 2 hours 3 hours 6 hours 1 day 2 days 3 days* 1 week 2 weeks 1 month

o*

Allow printing with the display turned o.

Set the idle time before the printer begins operating in Sleep mode.

Set the time before the printer enters Hibernate mode.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 27

Menu item Description

Timeouts

Hibernate Timeout on Connection

Hibernate Do Not Hibernate*

Eco-Mode

O* Energy Energy/Paper Paper

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the printer to Hibernate mode even when an active Ethernet connection exists.

Minimize the use of energy, paper, or specialty media. Note: Setting Eco‑Mode to Energy or Paper may aect

printer performance, but not print quality.

Information Sent to Lexmark

Menu item Description

Information Sent to Lexmark

Save Supplies and Page Usage (Anonymous) Device Performance (Anonymous) None of the Above*

Send printer usage and performance information to Lexmark. Note: Information Send Time appears only when you select any of

the settings in Information Sent to Lexmark, except None of the Above.

Information Send Time

Start Time Stop Time

Note: An asterisk (*) next to a value indicates the factory default setting.

Restore Factory Defaults

Menu item Description

Restore Settings

Restore all settings Restore printer settings Restore network settings

Restore the printer factory default settings.

Understanding the printer menus 28

Maintenance

Conﬁg Menu

Menu item Description

USB Conﬁguration

USB PnP

1* 2

USB Conﬁguration

USB Speed

Full Auto*

Tra y Conﬁgurat i on

Tray L i nking

Automatic* O

Tra y Conﬁgurat i on

Show Tray Insert Message

O Only for unknown sizes* Always

Tra y Conﬁgurat i on

A5 Loading

Short Edge Long Edge*

Change the USB driver mode of the printer to improve its compatibility with a personal computer.

Set the USB port to run at full speed and disable its high‑speed capabilities.

Set the printer to link the trays that have the same paper type and paper size settings.

Show the Tray Insert message.

Specify the page orientation when loading A5‑size paper.

Tra y Conﬁgurat i on

Paper Prompts

Auto* MP Feeder Manual Paper

Tra y Conﬁgurat i on

Envelope Prompts

Auto* MP Feeder Manual Envelope

Tra y Conﬁgurat i on

Action for Prompts

Prompt user* Continue Use current

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the paper source that the user ﬁlls when a prompt to load paper appears.

Note: For MP Feeder to appear, set Conﬁgure MP to Cassette from the Paper menu.

Set the paper source that the user ﬁlls when a prompt to load envelope appears.

Note: For MP Feeder to appear, set Cassette from the Paper menu.

Set the printer to resolve paper- or envelope-related change prompts.

Conﬁgure

MP to

Understanding the printer menus 29

Menu item Description

Reports

Menu Settings Page Event Log Event Log Summary HealthCheck Statistics

Supply Usage And Counters

Clear Supply Usage History Reset Black Cartridge Counter Reset Black Imaging Unit Counter Reset Maintenance Counter

Printer Emulations

PPDS Emulation

O* On

Print Conﬁguration

Font Sharpening

0–150 (24*)

Print Conﬁguration

Print Density

Disabled* 1–5 (3*)

Print reports about printer menu settings, printer events, and event logs.

Reset the supply usage history or the supply page counters after replacing the toner cartridge and imaging unit.

Set the printer to recognize and use the PPDS data stream.

Set a text point-size value below which the high‑frequency screens are used when printing font data.

For example, if the value is 24, then all fonts sized 24 points or less use the high‑frequency screens.

Adjust the toner density when printing documents.

Device Operations

Quiet Mode

O* On

Device Operations

Panel Menus

Enable* Disable

Device Operations

Safe Mode

O* On

Device Operations

Clear Custom Status

Device Operations

Clear all remotely‑installed messages

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the amount of noise that the printer produces. Note: Enabling this setting slows the printer performance.

Enable access to the control panel menus.

Set the printer to operate in a special mode, in which it attempts to continue oering as much functionality as possible, despite known issues.

For example, when set to On, and the duplex motor is nonfunctional, the printer performs one‑sided printing of the documents even if the job is two‑sided printing.

Erase user‑deﬁned strings for the Default or Alternate custom messages.

Erase messages that were remotely installed.

Understanding the printer menus 30

Out of Service Erase

Menu item Description

Out of Service Erase

Printer Memory Last Sanitized

Out of Service Erase

Sanitize all information on nonvolatile memory

Out of Service Erase

Erase all printer and network settings

Show information on when the printer memory was last sanitized.

Clear all settings and applications that are stored in the printer memory.

Clear all settings and applications that are stored in the printer and network.

About this Printer

Menu item Description

Asset Tag Show the serial number of the printer.

Printer’s Location Identify the printer location. The maximum length is 63 characters.

Contact Personalize the printer name. The maximum length is 63 characters.

Print

Layout

Menu item Description

Sides

1‑sided* 2‑sided

Flip Style

Long Edge* Short Edge

Blank Pages

Print Do Not Print*

Collate

O [1,1,1,2,2,2] On [1,2,1,2,1,2]*

Separator Sheets

None* Between Copies Between Jobs Between Pages

Specify whether to print on one side or two sides of the paper.

Determine which side of the paper (long edge or short edge) is bound when performing two‑sided printing.

Note: Depending on the option selected, the printer automatically osets each printed information of the page to bind the job correctly.

Print blank pages that are included in a print job.

Keep the pages of a print job stacked in sequence, particularly when printing multiple copies of the job.

Insert blank separator sheets when printing.

Note: An asterisk (*) next to a value indicates the factory default setting.

+ 110 hidden pages