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MS310
Datasheet
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Datasheet
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Printer, Option, and Stand Compatibility Guide
45 pgs4.09 Mb0
Quick Setup Guide
79 pgs3.53 Mb0
Reference Guide
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Service Manual
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Service Manual
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Service Manual
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Setup Sheet
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User Manual
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User Manual
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User Manual
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User Manual
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User Manual [ru]
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Lexmark MS310 User Manual

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Page 1
MS310 Series
User's Guide
August 2012 www.lexmark.com
Machine type(s):
4514
Model(s):
220, 230
Page 2
Page 3
Contents 3
Understanding the printer menus..............................................................51
Menus list................................................................................................................................................51
Paper menu.............................................................................................................................................51
Network/Ports menu...............................................................................................................................60
Settings menu..........................................................................................................................................61
Security menu.........................................................................................................................................70
Saving money and the environment...........................................................71
Saving paper and toner...........................................................................................................................71
Saving energy..........................................................................................................................................72
Recycling..................................................................................................................................................74
Securing the printer...................................................................................76
Using the security lock feature................................................................................................................76
Statement of Volatility............................................................................................................................76
Erasing volatile memory..........................................................................................................................77
Erasing non‑volatile memory..................................................................................................................77
Finding printer security information.......................................................................................................78
Maintaining the printer..............................................................................79
Cleaning the printer................................................................................................................................79
Checking the status of parts and supplies...............................................................................................79
Estimated number of remaining pages...................................................................................................80
Ordering supplies....................................................................................................................................80
Storing supplies.......................................................................................................................................82
Replacing supplies...................................................................................................................................83
Moving the printer............................................................................................................. .....................86
Managing the printer.................................................................................88
Finding advanced networking and administrator information...............................................................88
Viewing reports.......................................................................................................................................88
Configuring supply notifications from the Embedded Web Server.........................................................88
Copying printer settings to other printers...............................................................................................89
Clearing jams..............................................................................................90
Avoiding jams..........................................................................................................................................90
Accessing jam areas.................................................................................................................................91
Page 4
Contents 4
[x]‑page jam, open front door. [20y.xx]..................................................................................................92
[x]‑page jam, open rear door. [20y.xx]....................................................................................................97
[x]‑page jam, clear standard bin. [20y.xx]...............................................................................................99
[x]‑page jam, remove tray 1 to clear duplex. [23y.xx]...........................................................................101
[x]‑page jam, remove tray [x]. [24y.xx].................................................................................................104
[x]‑page jam, clear manual feeder. [250.xx]..........................................................................................106
Troubleshooting.......................................................................................108
Understanding the printer messages....................................................................................................108
Solving printer problems.......................................................................................................................153
Solving print problems..........................................................................................................................158
Embedded Web Server does not open.................................................................................................186
Contacting customer support................................................................................................................187
Notices.....................................................................................................188
Product information..............................................................................................................................188
Edition notice........................................................................................................................................188
Power consumption..............................................................................................................................192
Index........................................................................................................201
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Safety information 6
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.
CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
SAVE THESE INSTRUCTIONS.
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Learning about the printer 16
Using the Local Printer Settings Utility
The Local Printer Settings Utility lets you change and save settings for a printer that is connected to a computer locally through a USB or parallel cable.
To download and install the Local Printer Settings Utility, see “Installing the Local Printer Settings Utility” on page
20.
To access the Local Printer Settings Utility:
1 Click or Start.
2 Click Programs > Lexmark > Local Printer Settings Utility.
To save your settings, click Actions > Apply Settings.
You can also distribute your settings to other printers by saving the settings in a command file. To save your settings in a command file, click Actions > Save As Command File.
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Additional printer setup 18
7 Align the printer with the tray, and then slowly lower the printer into place.
8 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.
2
1
Note: When the printer software and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see “Updating available options in the printer driver” on page 20.
Attaching cables
Connect the printer to the computer using a USB or parallel cable, or to the network using an Ethernet cable.
Make sure to match the following:
• The USB symbol on the cable with the USB symbol on the printer
• The appropriate parallel cable with the parallel port
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Additional printer setup 20
If the installation dialog does not appear after a minute, then launch the CD manually:
a Click , or click Start and then click Run. b In the Start Search or Run dialog, type D:\setup.exe, where D is the letter of your CD or DVD drive. c Press Enter, or click OK.
3 Click Install, and then follow the instructions on the computer screen.
For Macintosh users
1
Close all open applications.
2 Insert the Software and Documentation CD.
If the installation dialog does not appear after a minute, then click the CD icon on the desktop.
3 Double-click the software installer package, and then follow the instructions on the computer screen.
Note: To take advantage of the full features of your printer, select the custom install option, and then select all
packages listed.
Using the Internet
1
Go to the Lexmark Web site at http://support.lexmark.com.
2 Navigate to:
SUPPORT & DOWNLOADS > select your printer > select your operating system
3 Download the printer driver, and then install the printer software.
Installing the Local Printer Settings Utility
1 Visit http://support.lexmark.com, and then download the software.
2 Double‑click the downloaded software.
3 Select an installation type, and then click Install.
4 Click Install to start the installation.
5 Click Agree to accept the license agreement.
6 Click Continue, and then follow the instructions on the computer screen.
Notes:
• Use the Local Printer Settings Utility to change the toner darkness, power saver, and paper size settings for all
print jobs. Use the printer software to change these settings for individual print jobs.
• This utility is supported only in select printer models.
Updating available options in the printer driver
When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs.
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Additional printer setup 21
For Windows users
1 Open the printers folder.
a Click , or click Start and then click Run. b In the Start Search or Run dialog, type control printers. c Press Enter, or click OK.
2 Select the printer.
3 Right‑click the printer, and then select Properties.
4 Click the Configuration tab.
5 Do either of the following:
• Click Update Now ‑ Ask Printer.
• Under Configuration Options, manually add any installed hardware options.
6 Click Apply.
For Macintosh users
1 From the Apple menu, navigate to either of the following:
• System Preferences > Print & Scan > select your printer > Options & Supplies > Driver
• System Preferences > Print & Fax > select your printer > Options & Supplies > Driver
2 Add any installed hardware options, and then click OK.
Networking
Notes:
• Purchase a MarkNet
For information on installing the wireless network adapter, see the instruction sheet that came with the adapter.
• A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi
Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network.
Preparing to set up the printer on an Ethernet network
To configure your printer to connect to an Ethernet network, organize the following information before you begin:
Note: If your network automatically assigns IP addresses to computers and printers, continue on to installing the printer.
• A valid, unique IP address for the printer to use on the network
• The network gateway
• The network mask
• A nickname for the printer (optional)
TM
N8352 wireless network adapter first before setting up the printer on a wireless network.
Note: A printer nickname can make it easier for you to identify your printer on the network. You can choose to use the default printer nickname, or assign a name that is easier for you to remember.
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Additional printer setup 22
You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network. Use a new network cable when possible to avoid potential problems caused by a damaged cable.
Installing the printer on an Ethernet network
For Windows users
1
Insert the Software and Documentation CD. If the installation dialog does not appear after a minute, then launch the CD manually:
a Click , or click Start and then click Run. b In the Start Search or Run dialog, type D:\setup.exe, where D is the letter of the CD or DVD drive. c Press Enter, or click OK.
2 Click Install, and then follow the instructions on the computer screen.
3 Select Ethernet connection, and then click Continue.
4 Attach the Ethernet cable when instructed to do so.
5 Select the printer from the list, and then click Continue.
Note: If the configured printer does not appear in the list, then click Modify Search.
6 Follow the instructions on the computer screen.
For Macintosh users
1
Allow the network DHCP server to assign an IP address to the printer.
2 Obtain the printer IP address either:
• From the printer control panel
• From the TCP/IP section in the Network/Ports menu
• By printing a network setup page or menu settings page, and then finding the TCP/IP section
Note: You will need the IP address if you are configuring access for computers on a different subnet than the printer.
3 Install the printer driver on the computer.
a Insert the Software and Documentation CD, and then double‑click the installer package for the printer. b Follow the instructions on the computer screen. c Select a destination, and then click Continue. d From the Easy Install screen, click Install. e Type the user password, and then click OK.
All the necessary applications are installed on the computer.
f Click Close when installation is complete.
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Additional printer setup 23
4 Add the printer.
• For IP printing:
a From the Apple menu, navigate to either of the following:
– System Preferences > Print & Scan – System Preferences > Print & Fax
b Click +. c Click the IP tab. d Type the printer IP address in the address field, and then click Add.
• For AppleTalk printing:
Notes:
– Make sure AppleTalk is activated on your printer. – This feature is supported only in Mac OS X version 10.5.
a From the Apple menu, navigate to:
System Preferences > Print & Fax
b Click +, and then navigate to:
AppleTalk > select your printer > Add
Preparing to set up the printer on a wireless network
Notes:
• Make sure your wireless network adapter is installed in your printer and working properly.
• Make sure your access point (wireless router) is turned on and is working properly.
Make sure you have the following information before setting up the printer on a wireless network:
• SSID—The SSID is also referred to as the network name.
• Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.
• Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.
Some ad hoc networks will also require the automatic setting. Check with your system support person if you are not sure which channel to select.
• Security Method—There are three basic options for Security Method: – WEP key
If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key currently in use on the network by selecting the default WEP transmit key.
or
– WPA or WPA2 preshared key or passphrase
WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set for the same type on the router and on the printer, or the printer will not be able to communicate on the network.
– 802.1X–RADIUS
If you are installing the printer on an 802.1X network, then you may need the following:
• Authentication type
• Inner authentication type
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Additional printer setup 24
• 802.1X user name and password
• Certificates
– No security
If your wireless network does not use any type of security, then you will not have any security information.
Note: Using an unsecured wireless network is not recommended.
Notes:
– If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility
of the computer network adapter, and then look for the network name. If you cannot find the SSID or the security information for your network, then see the documentation that came with the access point, or contact your system support person.
– To find the WPA/WPA2 preshared key/passphrase for the wireless network, see the documentation that came
with the access point, see the Web page associated with the access point, or consult your system support person.
Connecting the printer to a wireless network using the Wi‑Fi Protected Setup PIN
The printer supports only the personal identification number (PIN) method of connecting to a wireless network using Wi‑Fi Protected Setup (WPS) methods.
Note: Make sure your access point (wireless router) is WPS certified or WPS‑compatible. For more information, see the documentation that came with your access point.
1 Print a network setup page or menu settings page. For more information, see “Printing a menu settings and network
setup page” on page 26.
2 Locate the WPS PIN in the Wireless section.
3 Open a Web browser, and then type the IP address of your access point in the address field.
Notes:
• The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
4 Access the WPS settings. For more information, see the documentation that came with your access point.
5 Enter the eight‑digit WPS PIN, and then save the setting.
Connecting the printer to a wireless network using the printer software
Using the Wireless Setup Utility (Windows only)
The Wireless Setup Utility lets you:
• Configure the printer to join an existing wireless network.
• Add a printer to an existing ad hoc network.
• Change the wireless settings after installation.
• Install the printer on additional network computers.
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Additional printer setup 25
Installing the Wireless Setup Utility
1 Go to the Lexmark Web site at http://support.lexmark.com.
2 Download the latest Wireless Setup Utility.
3 Double‑click the downloaded software installer package.
4 Follow the instructions on the computer screen.
Launching the Wireless Setup Utility
Notes:
• Make sure the printer is turned on.
• Make sure a wireless network adapter installed in your printer is attached and working properly.
1 Click or Start.
2 Click All Programs or Programs, and then select the printer program folder from the list.
3 Select your printer, and then navigate to:
Printer Home > Settings > Wireless Setup Utility
4 Follow the instructions on the computer screen.
Using the Wireless Setup Assistant (Macintosh only)
The Wireless Setup Assistant lets you:
• Configure the printer to join an existing wireless network.
• Add a printer to an existing ad hoc network.
• Change the wireless settings after installation.
• Install the printer on additional network computers.
Installing the Wireless Setup Assistant
1 Go to the Lexmark Web site at http://support.lexmark.com.
2 Download the latest Wireless Setup Assistant application.
3 Double‑click the downloaded software installer package.
4 Follow the instructions on the computer screen.
Launching the Wireless Setup Assistant
Notes:
• Make sure the printer is turned on.
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Additional printer setup 26
• Make sure a wireless network adapter installed in your printer is attached and working properly.
1 From the Finder, navigate to:
Applications > select your printer folder
2 Double‑click Wireless Setup Assistant, and then follow the instructions on the computer screen.
?
Note: If you encounter problems while running the application, then click
.
Connecting the printer to a wireless network using the Embedded Web Server
Notes:
• Make sure your printer is connected temporarily to an Ethernet network.
• Make sure a wireless network adapter is installed in the printer and is working properly. For more information,
see the instruction sheet that came with your wireless network adapter.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• Print a network setup page or menu settings page, and then locate the IP address in the TCP/IP section. The
IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Network/Ports > Wireless.
3 Modify the settings to match the settings of your access point (wireless router).
Note: Make sure to enter the correct SSID.
4 Click Submit.
5 Turn off the printer, and then disconnect the Ethernet cable. Then wait for at least five seconds, and then turn the
printer back on.
6 To verify if your printer is connected to the network, print a network setup page again. Then in the Network Card
[x] section, see if the status is “Connected”.
Printing a menu settings and network setup page
Print a menu settings page to review the current menu settings and to verify if the printer options are installed correctly. The network setup page prints at the same time, containing the current network settings of the printer and levels of supplies.
From the printer control panel, press
for at least four seconds.
Notes:
• If you have not changed any menu settings, then the menu settings page lists all the factory default settings.
When you select and save other settings from the menus, they replace the factory default settings as user default settings.
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Additional printer setup 27
• Make sure to check the first section of the network setup page to see if the status is Connected. If the status is
Not Connected, then the LAN drop may not be active, or the network cable may be defective. Contact your system support person for a solution, and then print another network setup page.
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Loading paper and specialty media 29
Using the standard bin and paper stop
The standard bin holds up to 150 sheets of 20‑lb paper. It collects prints facedown. The standard bin includes a paper stop that keeps paper from sliding out the front of the bin as it stacks.
To open the paper stop, pull it so that it flips forward.
Note: Close the paper stop when moving the printer to another location.
Loading trays
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all
other trays closed until needed.
1 Pull out the tray completely.
Note: Do not remove trays while a job prints or while the following light sequence appears on the printer
control panel. Doing so may cause a jam.
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Loading paper and specialty media 30
Busy
‑ Blinking
L G L
C
E X E
5 B
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Loading paper and specialty media 31
2 Squeeze, and then slide the width guide tab to the correct position for the size of the paper you are loading.
A
5
A
6
2
A5
LGL
EXEC
B5
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Loading paper and specialty media 32
3 Unlock the length guide. Squeeze, and then slide the length guide tab to the correct position for the size of the
paper you are loading.
1
A5
A6
A5
2
LGL
EXEC
B5
Notes:
• For some paper sizes like letter, legal, and A4, squeeze and slide the length guide tab backward to
accommodate their length.
• When loading legal‑size paper, the length guide extends beyond the base leaving the paper exposed to dust.
To protect the paper from dust, you can purchase a dust cover separately. For more information, contact customer support.
• If you are loading A6‑size paper in the standard tray, then squeeze and slide the length guide tab toward the
center of the tray to the A6‑size position.
• Make sure the width and length guides are aligned with the paper size indicators on the bottom of the tray.
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Loading paper and specialty media 33
LTR/LGL
A4
EXEC
B5
A5
A6
A
4
LTR
EXEC
B 5
A
5
4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the
edges on a level surface.
5 Load the paper stack.
Note: Make sure the paper is below the maximum fill indicator located on the side of the width guide.
1
2
Notes:
• Load recycled or preprinted paper with the printable side facedown.
• Load prepunched paper with the holes on the top edge toward the front of the tray.
• Load letterhead facedown, with the top edge of the sheet toward the front of the tray. For two‑sided
printing, load letterhead faceup with the bottom edge of the sheet toward the front of the tray.
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Loading paper and specialty media 34
6 Insert the tray.
7 From the Embedded Web Server or your computer, set the paper size and type in the Paper menu to match the
paper loaded in the tray.
Notes:
• If the printer is not connected to a network, then access the Paper menu using Local Printer Settings Utility
or Printer Settings, depending on your operating system.
• Set the correct paper size and type to avoid paper jams and print quality problems.
Loading the multipurpose feeder
Use the multipurpose feeder when printing on different paper sizes and types or specialty media, such as card stock, transparencies, paper labels, and envelopes. You can also use it for single‑page print jobs on letterhead.
1 Open the multipurpose feeder.
1
2
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Loading paper and specialty media 35
a Pull the multipurpose feeder extender.
b Pull the extender gently so the multipurpose feeder is fully extended and open.
2 Squeeze the tab on the left width guide, and then move the guides for the paper you are loading.
1
2
3 Prepare the paper or specialty media for loading.
• Flex sheets of paper back and forth to loos en them, and then fan them. Do not fold or crease the paper. Straighten
the edges on a level surface.
• Hold transparencies by the edges. Flex the stack of transparencies back and forth to loosen them, and then fan
them. Straighten the edges on a level surface.
Note: Avoid touching the printable side of the transparencies. Be careful not to scratch them.
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Loading paper and specialty media 36
• Flex the stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level
surface.
4 Load the paper or specialty media.
Notes:
• Do not force paper into the multipurpose feeder. Overfilling may cause paper jams.
• Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper
guides.
• Load paper, transparencies, and card stock with the recommended printable side faceup and the top edge
entering the printer first. For more information on loading transparencies, see the packaging the transparencies came in.
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Loading paper and specialty media 37
• Load letterhead faceup with the top edge entering the printer first. For two‑sided (duplex) printing, load
letterhead facedown with the bottom edge of the sheet entering the printer first.
• Load envelopes with the flap on the left side facedown.
Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer.
5 From the Embedded Web Server or from your computer, set the paper size and type in the Paper menu to match
the paper loaded in the multipurpose feeder.
Note: Depending on your operating system, access the Paper menu using Local Printer Settings Utility or Printer Settings.
Linking and unlinking trays
When the paper size and paper type for any trays are the same, the printer will link those trays. When one linked tray becomes empty, paper will feed from the next linked tray. It is recommended to give all un ique paper, such as letterhead and different colored plain papers, a different custom type name so that the trays they are in will not automatically link.
Linking and unlinking trays
Using the Embedded Web Server
1
Open a Web browser, and then type the printer IP address in the address field.
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Loading paper and specialty media 38
Notes:
• Print a network setup page or menu settings page, and then locate the IP address in the TCP/IP section. The
IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper Menu.
3 From the Tray Configuration section, select a tray, and then change the paper size and type settings.
• To link trays, make sure the paper size and type for the tray match that of the other tray.
• To unlink trays, make sure the paper size or type for the tray does not match that of the other tray.
4 Click Submit.
Using the printer settings on the computer
Depending on your operating system, access the Paper menu using the Local Printer Settings Utility or Printer Settings.
Warning—Potential Damage: Paper loaded in the tray should match the paper type assigned in the printer. The temperature of the fuser varies according to the specified paper type. Printing issues may occur if settings are not properly configured.
Configuring a custom paper type name
Using the Embedded Web Server
1
Open a Web browser, and then type the printer IP address in the address field.
Notes:
• Print a network setup page or menu settings page, and then locate the IP address in the TCP/IP section. The
IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper Menu > Custom Names.
3 Select a custom name, and then type a new custom paper type name.
4 Click Submit.
5 Click Custom Types, and then verify if the new custom paper type name has replaced the custom name.
Using the printer settings on the computer (Windows only)
Access the Custom menu using the Local Printer Settings Utility.
Configuring a custom paper type
Using the Embedded Web Server
Open a Web browser, and then type the printer IP address in the address field.
1
Notes:
• Print a network setup page or menu settings page, and then locate the IP address in TCP/IP section. The IP
address appears as four sets of numbers separated by periods, such as 123.123.123.123.
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Loading paper and specialty media 39
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper Menu > Custom Types.
3 Select a custom paper type name, and then select a custom paper type.
Note: Plain Paper is the factory default paper type for all user‑defined custom names.
4 Click Submit.
Using the printer settings on the computer
Depending on your operating system, access the Custom menu using the Local Printer Settings Utility or Printer Settings.
Assigning a custom paper type
Using the Embedded Web Server
Open a Web browser, and then type the printer IP address in the address field.
1
Notes:
• Print a network setup page or menu settings page, and then locate the IP address in the TCP/IP section. The
IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper Menu.
3 From the Tray Configuration section, select a paper source, and then select a custom paper type under the paper
type column.
4 Click Submit.
Using the printer settings on the computer
Depending on your operating system, access the Paper menu using the Local Printer Settings Utility or Printer Settings.
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Paper and specialty media guide 41
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper.
2
For 60–90‑g/m
(16–24‑lb) bond paper, grain long paper is recommended.
Fiber content
Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.
Unacceptable paper
The following paper types are not recommended for use with the printer:
• Chemically‑treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless
copy paper (CCP), or no carbon required (NCR) paper
• Preprinted papers with chemicals that may contaminate the printer
• Preprinted papers that can be affected by the temperature in the printer fuser
• Preprinted pa pers that require a registration (the precise print location on the page) greater or lesser than +/‑2.5 mm
+/‑0.10 inch), such as optical character recognition (OCR) forms
( In some cases, registration can be adjusted with a software application to successfully print on these forms:
• Coated papers (erasable bond), synthetic papers, thermal papers
• Rough‑edged, rough or heavily textured surface papers, or curled papers
• Recycled papers that fail EN12281:2002 (European)
• Paper weighing less than 60 g/m
2
(16 lb)
• Multiple‑part forms or documents
Selecting paper
Using the appropriate paper prevents jams and helps ensure trouble‑free printing.
To help avoid paper jams and poor print quality:
• Always use new, undamaged paper.
• Before loading paper, know the recommended printable side of the paper. This information is usually indicated on
the paper package.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.
• Do not use coated papers unless they are specifically designed for electrophotographic printing.
Selecting preprinted forms and letterhead
Use these guidelines when selecting preprinted forms and letterhead:
• Use grain long for 60 to 90 g/m
• Use only forms and letterhead printed using an offset lithographic or engraved printing process.
2
(16 to 24 lb) weight paper.
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Paper and specialty media guide 42
• Avoid papers with rough or heavily textured surfaces.
Use papers printed with heat‑resistant inks designed for use in xerographic copiers. The ink must be able to withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these requirements; latex inks might not. When in doubt, contact the paper supplier.
Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions.
Using recycled paper and other office papers
As an environmentally conscientious company, Lexmark supports the use of recycled paper produced specifically for use in laser (electrophotographic) printers.
While no blanket statement can be made that all recycled paper will feed well, Lexmark consistently tests papers that represent recycled cut size copier papers available on the global market. This scientific testing is conducted with rigor and discipline. Many factors are taken into consideration both separately and as a whole, including the following:
• Amount of post-consumer waste (Lexmark tests up to 100% post-consumer waste content.)
• Temperature and humidity conditions (Testing chambers simulate climates from all over the world.)
• Moisture content (Business papers should have low moisture: 4–5%.)
• Bending resistance and proper stiffness means optimum feeding through the printer.
• Thickness (impacts how much can be loaded into a tray)
• Surface roughness (measured in Sheffield units, impacts print clarity and how well toner fuses to the paper)
• Surface friction (determines how easily sheets can be separated)
• Grain and formation (impacts curling, which also influences the mechanics of how the paper behaves as it moves
through the printer)
• Brightness and texture (look and feel)
Recycled papers are better than ever; however, the amount of recycled content in a paper affects the degree of control over foreign m atter. And while recycled papers are one good path to printing in an envi ronmentally responsible manner , they are not perfect. The energy required to de-ink and deal with additives such as colorants and “glue” often generates more carbon emissions than does normal paper production. However, using recycled papers enables better resource management overall.
Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To gain a better understanding of the impact of printers on the environment, the company commissioned a number of life cycle assessments and found that paper was identified as the primary contributor (up to 80%) of carbon emissions caused throughout the entire life of a device (from design to end-of-life). This is due to the energy-intensive manufacturing processes required to make paper.
Thus, Lexmark seeks to educate customers and partners on minimizing the impact of paper. Using recycled paper is one way. Eliminating excessive and unnecessary paper consumption is another. Lexmark is well-equipped to help customers minimize printing and copying waste. In addition, the company encourages purchasing paper from suppliers who demonstrate their commitment to sustainable forestry practices.
Lexmark does not endorse specific suppliers, although a converter’s product list for special applications is maintained. However, the following paper choice guidelines will help alleviate the environmental impact of printing:
1 Minimize paper consumption.
2 Be selective about the origin of wood fiber. Buy from suppliers who carry certifications such as the Forestry
Stewardship Council (FSC) or The Program for the Endorsement of Forest Certification (PEFC). These certifications
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Paper and specialty media guide 43
guarantee that the paper manufacturer uses wood pulp from forestry operators that employ environmentally and socially responsible forest management and restoration practices.
3 Choose the most appropriate paper for printing needs: normal 75 or 80 g/m
or recycled paper.
2
certified paper, lower weight paper,
Unacceptable paper examples
Test results indicate that the following paper types are at risk for use with laser printers:
• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers
• Preprinted papers with chemicals that may contaminate the printer
• Preprinted papers that can be affected by the temperature in the printer fuser
• Preprinted papers that require a registration (the precise location on the page) greater than ± 2.3 mm (± 0.9 in.),
such as optical character recognition (OCR) forms. In some cases, registration can be adjusted with a software application to successfully print on these forms.)
• Coated papers (erasable bond), synthetic papers, thermal papers
• Rough-edged, rough or heavily textured surface papers or curled papers
• Recycled papers that fail EN12281:2002 (European testing)
• Paper weighing less than 60 g/m
• Multiple part forms or documents
2
(16 lb)
For more information about Lexmark, visit at the Environmental Sustainability link.
www.lexmark.com. General sustainability-related information can be found
Using specialty media
Tips on using card stock
Card stock is heavy, single‑ply specialty media. Many of its variable characteristics, such as moisture content, thickness, and texture, can significantly impact print quality. Print samples on the card stock being considered for use before buying large quantities.
When printing on card stock:
• Make sure the Paper Type is Card Stock.
• Select the appropriate Paper Texture setting.
• Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or
other paper handling problems.
• Check with the manufacturer or vendor to ensure that the card stock can withstand temperatures up to 240°C
(464°F) without releasing hazardous emissions.
• Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting
introduces semi‑liquid and volatile components into the printer.
• Use grain short card stock when possible.
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Paper and specialty media guide 44
Tips on using envelopes
Print samples on the envelopes being considered for use before buying large quantities.
• Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure that the
envelopes can withstand temperatures up to 230°C (446°F) without sealing, wrinkling, curling excessively, or releasing hazardous emissions.
• For best performance, use envelopes made from 90‑g/m
must not exceed 70‑g/m
2
(20‑lb bond) weight.
• Use only new envelopes from undamaged packages.
• To optimize performance and minimize jams, do not use envelopes that: – Have excessive curl or twist – Are stuck together or damaged in any way – Have windows, holes, perforations, cutouts, or embossing – Have metal clasps, string ties, or folding bars – Have an interlocking design – Have postage stamps attached – Have any exposed adhesive when the flap is in the sealed or closed position – Have bent corners – Have rough, cockle, or laid finishes
• Adjust the width guides to fit the width of the envelopes.
2
(24‑lb bond) paper or 25% cotton. All‑cotton envelopes
Note: A combination of high humidity (over 60%) and high printing temperature may wrinkle or seal envelopes.
Tips on using labels
Print samples on the labels being considered for use before buying large quantities.
Note: Use only paper label sheets. Vinyl, pharmacy, and two‑sided labels are not supported.
For more information on label printing, characteristics, and design, see the Card Stock & Label Guide available at
http://support.lexmark.com.
When printing on labels:
• Use labels designed specifically for laser printers. Check with the manufacturer or vendor to verify that: – The labels can withstand temperatures up to 240°C (464°F) without sealing, excessive curling, wrinkling, or
releasing hazardous emissions.
– Label adhesives, f ace sheet (printable stock), and topcoats can withstand up to 25‑psi ( 172‑kPa) pressure without
delaminating, oozing around the edges, or releasing hazardous fumes.
• Do not use labels with slick backing material.
• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets
also contaminate the printer and the cartridge with adhesive, and could void the printer and toner cartridge warranties.
• Do not use labels with exposed adhesive.
• Do not print within 1 mm (0.04 inch) of the edge of the label, of the perforations, or between die‑cuts of the label.
• Make sure the adhesive backing does not reach to the edge of the sheet. Zone coating of the adhesive should be
at least 1 mm (0.04 inch) away from edges. Adhesive material contaminates the printer and could void the warranty.
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Paper and specialty media guide 45
• If zone coating of the adhesive is not possible, then remove a 2‑mm (0.06‑inch) strip on the leading and driver edge,
and then use a non‑oozing adhesive.
• Portrait orientation is recommended, especially when printing bar codes.
Tips on using letterhead
• Use letterhead designed specifically for laser printers.
• Print samples on the letterhead being considered for use before buying large quantities.
• Before loading letterhead, flex, fan, and straighten the stack to prevent sheets from sticking together.
• Page orientation is important when printing on letterhead. For information on how to load letterhead, see: – “Loading trays” on page 29 – “Loading the multipurpose feeder” on page 34
Tips on using transparencies
• Print a test page on the transparencies being considered for use before buying large quantities.
• Feed transparencies from the standard tray, or the multipurpose feeder.
• Use transparencies designed specifically for laser printers. Transparencies must be able to withstand temperatures
up to 185°C (365°F) without melting, discoloring, offsetting, or releasing hazardous emissions.
Note: If the transparency weight is set to Heavy and the transparency texture is set to Rough in the Paper menu, then transparencies can be printed at a temperature up to 195°C (383°F).
• Avoid getting fingerprints on the transparencies to prevent print quality problems.
• Before loading transparencies, flex, fan, and straighten the stack to prevent sheets from sticking together.
Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent. Most
label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative humidity between 40 and 60 percent.
• Store paper in cartons, on a pallet or shelf, rather than on the floor.
• Store individual packages on a flat surface.
• Do not store anything on top of individual paper packages.
• Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and wrapper
help keep the paper clean, dry, and flat.
Supported paper sizes, types, and weights
Supported paper sizes
Note: For an unlisted paper size, select the closest larger listed size. For information on card stock and labels, see the
Card Stock & Label Guide.
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Printing 50
Notes:
• Print a network setup page or menu settings page, and then locate the IP address in the TCP/IP section. The
IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Print Settings > Quality Menu.
3 Adjust the toner darkness setting.
4 Click Submit.
Using the printer settings on the computer
Depending on your operating system, adjust the toner darkness settings using the Local Printer Settings Utility or Printer Settings.
Canceling a print job
Canceling a print job from the computer
For Windows users
1 Open the printers folder.
a Click , or click Start and then click Run. b In the Start Search or Run dialog, type control printers. c Press Enter, or click OK.
2 Double‑click the printer icon.
3 Select the print job you want to cancel.
4 Click Delete.
For Macintosh users
1 From the Apple Menu, navigate to either of the following:
• System Preferences > Print & Scan > select a printer > Open Print Queue
• System Preferences > Print & Fax > select a printer > Open Print Queue
2 From the printer window, select the print job you want to cancel, and then click Delete.
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Saving money and the environment 72
Saving energy
If your printer is connected to a computer by a USB or parallel cable, then use the Local Printer Settings Utility for Windows or Printer Settings for Macintosh. If your printer is connected to the network, then use the Embedded Web Server.
Note: Some features are available only in select printer models.
Using Sleep and Hibernate modes
Sleep mode saves energy by lowering power consumption during extended periods of inactivity.
Hibernate mode is an ultra‑low‑power operating mode. When operating in Hibernate mode, all other systems and devices are powered down safely. When in Hibernate mode, the printer does not respond to print jobs.
Note: Sleep and Hibernate modes can be scheduled. For more information, see “Using Schedule Power Modes” on page 73.
Using the Embedded Web Server
Open a Web browser, and then type the printer IP address in the address field.
1
Notes:
• Print a network setup page or menu settings page, and then locate the IP address in the TCP/IP section. The
IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > General Settings > Sleep Button Settings.
3 From the “Press Sleep Button” or “Press and Hold Sleep Button” menu, select Sleep or Hibernate.
Notes:
• When Press Sleep Button is set to Sleep or Hibernate, press the Sleep button for less than three seconds to
set the printer to Sleep or Hibernate mode.
• When Press and Hold Sleep Button is set to Sleep or Hibernate, press and hold the Sleep button for more
than three seconds to set the printer to Sleep or Hibernate mode.
4 Click Submit.
Note: If the printer is in Hibernate mode, then the Embedded Web Server is disabled.
Using the printer settings on the computer
Depending on your operating system, access the Sleep Mode menu using the Local Printer Settings Utility or Printer Settings.
Adjusting Sleep mode
To save energy, decrease the number of minutes the printer waits before it enters Sleep Mode.
Available settings range from 1 to 120 minutes. The factory default setting is 30 minutes.
Using the Embedded Web Server
1
Open a Web browser, and then type the printer IP address in the address field.
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Saving money and the environment 73
Notes:
• Print a network setup page or menu settings page, and then locate the IP address in the TCP/IP section.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > General Settings > Timeouts.
3 In the Sleep Mode field, enter the number of minutes you want the printer to wait before it enters Sleep Mode.
4 Click Submit.
Using the printer settings on the computer (Windows only)
•
Access the Setup menu using the Local Printer Settings Utility.
Setting Hibernate Timeout
Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes into a reduced power state.
Using the Embedded Web Server
1
Open a Web browser, and then type the printer IP address in the address field.
Notes:
• Print a network setup page or menu settings page, and then locate the IP address in the TCP/IP section. The
IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > General Settings > Timeouts.
3 From the Hibernate Timeout menu, select the number of hours, days, weeks, or months you want for the printer
to wait before it goes into a reduced power state.
4 Click Submit.
Using the printer settings on the computer
Depending on your operating system, access the Hibernate Timeout menu using the Local Printer Settings Utility or Print Settings.
Using Schedule Power Modes
Schedule Power Modes lets the user schedule when the printer goes into a reduced power state or into the Ready state.
Using the Embedded Web Server
1
Open a Web browser, and then type the printer IP address in the address field.
Notes:
• Print a network setup page or menu settings page, and then locate the IP address in the TCP/IP section. The
IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
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Saving money and the environment 74
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > General Settings > Schedule Power Modes.
3 From the Action menu, select the power mode.
4 From the Time menu, select the time.
5 From the Day(s) menu, select the day or days.
6 Click Add.
Using the printer settings on the computer (Windows only)
Access the Schedule Power Modes menu using the Local Printer Settings Utility.
•
Recycling
Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information, see:
• The Notices chapter
• The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
• The Lexmark recycling program at www.lexmark.com/recycle
Recycling Lexmark products
To return Lexmark products for recycling:
1 Go to www.lexmark.com/recycle.
2 Find the product type you want to recycle, and then select your country or region from the list.
3 Follow the instructions on the computer screen.
Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local
recycling center. Contact your local recycling center to determine the items they accept.
Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are transported in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of. These efficiencies result in fewer greenhouse emissions, energy savings, and natural resource savings.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
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Saving money and the environment 75
Returning Lexmark cartridges for reuse or recycling
Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it both easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling. Boxes used to return the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and use the prepaid shipping label. You can also do the following:
1 Go to www.lexmark.com/recycle.
2 From the Toner Cartridges section, select your country or region.
3 Follow the instructions on the computer screen.
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Securing the printer 77
Erasing volatile memory
The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the buffered data, simply turn off the printer.
Erasing non‑volatile memory
1 Turn off the printer.
2 Open the front door of the printer and hold down while turning the printer on. Release only when the
printer control panel light sequence matches the light sequence in the following illustration.
‑ On
‑ On
‑ On
‑ On
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Securing the printer 78
3 Press until the printer control panel light sequence matches the light sequence in the following illustration,
and then press
‑ Blinking
‑ Blinking
.
The printer will restart several times during this process.
Note: Wipe All Settings securely removes device settings, jobs, and passwords from the printer memory.
4 Close the front door.
Finding printer security information
In high-security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer cannot be accessed by unauthorized persons. For more information, visit the
Lexmark security Web page.
You can also see the Embedded Web Server Administrator’s Guide for additional information:
1 Go to http://support.lexmark.com.
2 In the Search field, type the model name of your printer, and then click Go.
3 Click the Manuals tab, and then select the Embedded Web Server Administrator’s Guide.
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Maintaining the printer 80
Using the printer control panel
From the printer control panel, press , and then check the supply and part status in the Supply Information section.
Estimated number of remaining pages
The estimated number of remaining pages is based on the recent printing history of the printer. Its accuracy may vary significantly and is dependent on many factors, such as actual document content, print quality settings, and other printer settings.
The accuracy of the estimated number of remaining pages may decrease when the actual printing consumption is different from the historical printing consumption. Consider the variable level of accuracy before purchasing or replacing supplies based on the estimate. Until an adequate print history is obtained on the printer, initial estimates assume future supplies consumption based on the International Organization for Standardization* test methods and page content.
* Average continuous black declared cartridge yield in accordance with ISO/IEC 19752.
Ordering supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web Site at place where you purchased the printer.
Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Using genuine Lexmark parts and supplies
Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. Use of third-party supplies or parts can affect warranty coverage. Damage caused by the use of third-party supplies or parts is not covered by the warranty. All life indicators are designed to function with Lexmark supplies and parts, and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components.
Ordering toner cartridges
Notes:
• The estimated cartridge yield is based on the ISO/IEC 19752 standard.
• Extremely low print coverage for extended periods of time may negatively affect actual yield.
www.lexmark.com or contact the
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Maintaining the printer 83
Replacing supplies
Replacing the toner cartridge
1 Press the button on the right side of the printer, and then open the front door.
1
2
2 Pull the toner cartridge out using the handle.
3 Unpack the toner cartridge, and then remove all packing materials.
4 Shake the new cartridge to redistribute the toner.
5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails
inside the printer.
Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
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Maintaining the printer 84
6 Close the front door.
Replacing the imaging unit
1 Press the button on the right side of the printer, and then open the front door.
1
2 Pull the toner cartridge out using the handle.
2
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Maintaining the printer 85
3 Lift the green handle, and then pull the imaging unit out of the printer.
4 Unpack the new imaging unit, and then shake it.
5 Remove all packing materials from the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
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Maintaining the printer 86
6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows
on the side rails inside the printer.
7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails
inside the printer.
8 Close the front door.
Moving the printer
Before moving the printer
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
• Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer before moving it.
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Maintaining the printer 87
• If an optional tray is installed, then remove it from the printer. To remove the optional tray, slide the latch on the
right side of the tray toward the front of the tray until it clicks into place.
• Use the handholds located on both sides of the printer to lift it.
• Make sure your fingers are not under the printer when you set it down.
• Before setting up the printer, make sure there is adequate clearance around it.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer warranty.
Moving the printer to another location
The printer and its hardware options can be safely moved to another location by following these precautions:
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of the hardware
options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
Shipping the printer
When shipping the printer, use the original packaging.
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Clearing jams 91
• Do not slide the paper into the tray. Load paper as shown in the illustration.
• Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly
against the paper or envelopes.
• Push the tray firmly into the printer after loading paper.
Use recommended paper
• Use only recommended paper or specialty media.
• Do not load wrinkled, creased, damp, bent, or curled paper.
• Flex, fan, and straighten paper before loading it.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same tray.
• Make sure the paper size and type are set correctly on the Embedded Web Server or the computer.
Note: Depending on your operating system, access the Paper menu using Local Printer Settings Utility or Printer Settings.
• Store paper according to manufacturer recommendations.
Accessing jam areas
Open the doors and pull out the trays to access jam areas.
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Clearing jams 93
‑ On
‑ On
If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence.
‑ On
‑ On
‑ On
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Clearing jams 94
If the supplemental light sequence matches the light sequence in the preceding illustration, then do the following.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
1 Press the button on the right side of the printer, and then open the front door.
1
2
2 Pull out the toner cartridge using the handle.
3 Lift the green handle, and then pull out the imaging unit from the printer.
Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the print quality of
future print jobs.
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Clearing jams 95
4 Place the imaging unit aside on a flat, smooth surface.
Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Extended exposure to light can cause print quality problems.
5 Lift the green flap in front of the printer.
6 Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
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Clearing jams 96
7 Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside
the printer, and then insert the imaging unit into the printer.
8 Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on the side rails inside the printer,
and then insert the cartridge into the printer.
9 Close the front door.
10 From the printer control panel, press to clear the message and continue printing.
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Clearing jams 97
[x]‑page jam, open rear door. [20y.xx]
‑ On
‑ On
If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence.
‑ On
‑ On
‑ On
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Clearing jams 98
If the supplemental light sequence matches the light sequence in the preceding illustration, then do the following.
1 Press the button on the right side of the printer, and then open the front door.
1
2
2 Gently pull down the rear door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
3 Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
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Clearing jams 99
4 Close the rear and front doors.
5 From the printer control panel, press to clear the message and continue printing.
[x]‑page jam, clear standard bin. [20y.xx]
‑ On
‑ On
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Clearing jams 100
If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence.
‑ On
‑ On
‑ On
If the supplemental light sequence matches the light sequence in the preceding illustration, then do the following.
1 Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
2 From the printer control panel, press to clear the message and continue printing.
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