Lexmark B3442dw, B3340dw, MS431dw, M1342, MB3442i User guide

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Page 1

B3340, B3442, M1342, MS331, MS431, MS439 Printers

User's Guide

March 2021 www.lexmark.com

Machine type:

4601

Models:

230, 280, 4a0, 480, 489

Page 2

Contents 2

Safety information........................................................................................ 5

Conventions.......................................................................................................................................................... 5

Product statements.............................................................................................................................................5

Learn about the printer................................................................................ 8

Finding information about the printer.............................................................................................................8

Finding the printer serial number.................................................................................................................... 9

Printer conﬁguration..........................................................................................................................................10

Using the control panel......................................................................................................................................11

Understanding the status of the indicator light...........................................................................................11

Selecting paper...................................................................................................................................................12

Set up, install, and conﬁgure.....................................................................18

Selecting a location for the printer................................................................................................................ 18

Attaching cables.................................................................................................................................................19

Installing optional trays.....................................................................................................................................19

Loading paper and specialty media.............................................................................................................20

Installing and updating software, drivers, and ﬁrmware......................................................................... 23

Networking..........................................................................................................................................................26

Printing the Menu Settings Page...................................................................................................................30

Secure the printer........................................................................................31

Locating the security slot..................................................................................................................................31

Erasing printer memory.....................................................................................................................................31

Restoring factory default settings.................................................................................................................. 31

Statement of Volatility...................................................................................................................................... 32

Print.............................................................................................................. 33

Printing from a computer.................................................................................................................................33

Printing from a mobile device........................................................................................................................ 33

Conﬁguring conﬁdential jobs......................................................................................................................... 34

Printing conﬁdential and other held jobs....................................................................................................35

Printing a font sample list................................................................................................................................36

Placing separator sheets between copies................................................................................................. 36

Canceling a print job........................................................................................................................................ 36

Page 3

Contents 3

Adjusting toner darkness.................................................................................................................................37

Use printer menus...................................................................................... 38

Menu map............................................................................................................................................................38

Device...................................................................................................................................................................38

Print.......................................................................................................................................................................45

Paper.................................................................................................................................................................... 50

Network/Ports.................................................................................................................................................... 52

Security................................................................................................................................................................ 64

Reports.................................................................................................................................................................67

Troubleshooting.................................................................................................................................................68

Maintain the printer....................................................................................69

Checking the status of parts and supplies.................................................................................................69

Conﬁguring supply notiﬁcations....................................................................................................................69

Setting up e‑mail alerts....................................................................................................................................69

Viewing reports..................................................................................................................................................70

Ordering parts and supplies...........................................................................................................................70

Replacing parts and supplies......................................................................................................................... 73

Cleaning printer parts.......................................................................................................................................83

Saving energy and paper................................................................................................................................87

Moving the printer to another location........................................................................................................87

Shipping the printer.......................................................................................................................................... 88

Troubleshoot a problem............................................................................ 89

Print quality problems...................................................................................................................................... 89

Printing problems..............................................................................................................................................90

The printer is not responding........................................................................................................................ 116

Network connection problems......................................................................................................................118

Issues with supplies........................................................................................................................................120

Clearing jams..................................................................................................................................................... 121

Paper feed problems...................................................................................................................................... 135

Contacting customer support.......................................................................................................................138

Recycle and dispose.................................................................................139

Recycling Lexmark products.........................................................................................................................139

Recycling Lexmark packaging......................................................................................................................139

Page 4

Contents 4

Notices........................................................................................................140

Index........................................................................................................... 152

Page 5

Safety information 5

Safety information

Conventions

Note: A note identiﬁes information that could help you.

Warning: A warning identiﬁes something that could damage the product hardware or software.

CAUTION: A caution indicates a potentially hazardous situation that could injure you.

Dierent types of caution statements include:

CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—TIPPING HAZARD: Indicates a crush hazard.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

Product statements

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of ﬁre, property damage, or poor printer performance.

CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of ﬁre, property damage, or poor printer performance.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of ﬁre or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

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Safety information 6

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:

• Make sure that all doors and trays are closed.

• Turn o the printer, and then unplug the power cord from the electrical outlet.

• Disconnect all cords and cables from the printer.

• If the printer has separate ﬂoor-standing optional trays or output options attached to it, then disconnect

them before moving the printer.

• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in

ﬂooring.

• If the printer does not have a caster base but is conﬁgured with optional trays or output options, then remove

the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same time.

• Always use the handholds on the printer to lift it.

• Any cart used to move the printer must have a surface able to support the full footprint of the printer.

• Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

• Keep the printer in an upright position.

• Avoid severe jarring movements.

• Make sure that your ﬁngers are not under the printer when you set it down.

• Make sure that there is adequate clearance around the printer.

CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.

www.lexmark.com/multifunctionprinters.

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Safety information 7

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those speciﬁed in the User’s Guide may result in hazardous radiation exposure.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.

This product is designed, tested, and approved to meet strict global safety standards with the use of speciﬁc manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

Refer service or repairs, other than those described in the user documentation, to a service representative.

This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

This product may produce small amounts of ozone during normal operation, and may be equipped with a ﬁlter designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace the ozone and exhaust ﬁlters if instructed to do so in the product maintenance instructions. If there are no references to ﬁlters in the product maintenance instructions, then there are no ﬁlters requiring replacement for this product.

SAVE THESE INSTRUCTIONS.

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Learn about the printer 8

Learn about the printer

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions See the setup documentation that came with the

printer.

Go to

• Printer software

• Print or fax driver

• Printer ﬁrmware

• Utility

www.lexmark.com/downloads, search for

your printer model, and then in the Type menu, select the driver,

ﬁrmware,

or utility that you need.

• Selecting and storing paper and specialty media

• Loading paper

• Conﬁguring printer settings

• Viewing and printing documents and photos

Information Center—Go to

https://infoserve.lexmark.com.

How‑to videos—Go to

https://infoserve.lexmark.com/idv/.

• Setting up and using the printer software

• Conﬁguring the printer on a network

• Caring for and maintaining the printer

• Troubleshooting and solving problems

Help information for using the printer software Help for Microsoft Windows or Macintosh

operating systems—Open a printer software program or application, and then click Help.

Click

Notes:

to view context‑sensitive information.

• Help is automatically installed with the printer

software.

• Depending on the operating system, the

printer software is either in the printer program folder or on the desktop.

Go to

• Documentation

• Live chat support

• E‑mail support

• Voice support

http://support.lexmark.com.

Note: Select your country or region, and then

select your product to view the appropriate support site.

Support contact information for your country or region can be found on the website or on the printed warranty that came with the printer.

Have the following information ready when you contact customer support:

• Place and date of purchase

• Machine type and serial number

For more information, see

serial number” on page 9.

“Finding the printer

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Learn about the printer 9

What are you looking for? Find it here

• Safety information

• Regulatory information

• Warranty information

• Environmental information

Finding the printer serial number

1 Open the front door.

Warranty information varies by country or region:

• In the U.S.—See the Statement of Limited

Warranty included with the printer, or go to

http://support.lexmark.com.

• In other countries and regions—See the

printed warranty that came with the printer.

Product Information Guide—See the documentation that came with the printer or go to

http://support.lexmark.com.

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Learn about the printer 10

2 Locate the printer serial number behind the front door.

Printer conﬁguration

1 Control panel

2 Multipurpose feeder

3 Standard 250‑sheet tray

4 Optional 550‑sheet tray

5 Standard bin

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Learn about the printer 11

Using the control panel

Control panel part Function

1 Display

• View printer messages and supply status.

• Set up and operate the printer.

2 Right arrow button

• Scroll through menus or move between screens and menu options.

• Increase the numeric value of a setting.

3 Stop or Cancel button Stop the current job.

4 Indicator light Check the status of the printer.

5 Select button

• Select a menu option.

• Save the changes in a setting.

6 Back button Return to the previous screen.

7 Left arrow button

• Scroll through menus or move between screens and menu options.

• Decrease the numeric value of a setting.

8 Power button Turn on or turn o the printer.

Note: To t u r n o the printer, press and hold the power button for

Understanding the status of the indicator light

Indicator light Printer status

seconds.

ﬁve

O The printer is o or in Hibernate mode.

Blue The printer is ready or processing data.

Blinking red The printer requires user intervention.

Solid amber The printer is in Sleep mode.

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Learn about the printer 12

Selecting paper

Paper guidelines

Use the appropriate paper to prevent jams and help ensure trouble‑free printing.

• Always use new, undamaged paper.

• Before loading paper, know the recommended printable side of the paper. This information is usually

indicated on the paper package.

• Do not use paper that has been cut or trimmed by hand.

• Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.

• Do not use coated papers unless they are speciﬁcally designed for electrophotographic printing.

Paper characteristics

The following paper characteristics aect print quality and reliability. Consider these factors before printing on them.

Weight

The standard tray can feed paper weights from 60 to 120 g/m2 (16 to 32 lb) grain long paper. Paper lighter than 60 g/m2 (16 lb) may not be sti enough to feed properly, and may cause jams.

Curl

Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions can contribute to paper curling before printing and can cause feeding problems.

Smoothness

Paper smoothness directly aects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too smooth, it can cause paper feeding or print quality issues. We recommend the use of paper with 50 Sheeld

points.

Moisture content

The amount of moisture in paper Leave paper in its original wrapper until you use it. Exposure of paper to moisture changes can degrade its performance.

Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend the time several days if the storage or transportation environment is very dierent from the printer environment. Thick paper may also require a longer conditioning period.

aects

both print quality and the printer ability to feed the paper correctly.

Grain direction

Grain refers to the alignment of the paper ﬁbers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper.

For 60–120 g/m2 (16–32‑lb) paper, grain long paper is recommended.

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Learn about the printer 13

Fiber content

Most high‑quality xerographic paper is made from 100 percent chemically treated pulped wood. This content provides the paper with a high degree of stability, resulting in fewer paper feeding problems and better print quality. Paper containing ﬁbers such as cotton can negatively aect paper handling.

Unacceptable paper

The following paper types are not recommended for use with the printer:

• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,

carbonless copy paper (CCP), or no carbon required (NCR) paper

• Preprinted papers with chemicals that may contaminate the printer

• Preprinted papers that can be aected by the temperature in the printer fuser

• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm

(±0.9 in.), such as optical character recognition (OCR) forms In some cases, registration can be adjusted with a software application to successfully print on these forms.

• Coated papers (erasable bond), synthetic papers, thermal papers

• Rough‑edged, rough or heavily textured surface papers, or curled papers

• Recycled papers that fail EN12281:2002 (European)

• Paper weighing less than 60 g/m

• Multiple‑part forms or documents

(16 lb)

Selecting preprinted forms and letterhead

• Use grain long paper.

• Use only forms and letterhead printed using an oset lithographic or engraved printing process.

• Avoid paper with rough or heavily textured surfaces.

• Use inks that are not aected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet

these requirements; latex inks might not.

• Print samples on preprinted forms and letterheads considered for use before buying large quantities. This

action determines whether the ink in the preprinted form or letterhead aects print quality.

• When in doubt, contact your paper supplier.

• When printing on letterhead, load the paper in the proper orientation for your printer. For more information,

see the Paper and Specialty Media Guide.

Storing paper

Use these paper storage guidelines to help avoid jams and uneven print quality:

• Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.

• Extend the time several days if the storage or transportation environment is very dierent from the printer

environment. Thick paper may also require a longer conditioning period.

• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.

• Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative

humidity between 40 and 60 percent.

• Store paper in cartons, on a pallet or shelf, rather than on the

ﬂoor.

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Learn about the printer 14

• Store individual packages on a ﬂat surface.

• Do not store anything on top of individual paper packages.

• Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and

wrapper help keep the paper clean, dry, and ﬂat.

Supported paper sizes

Paper size Standard

250

‑sheet tray

210 x 297 mm (8.27 x 11.7 in.)

A5 Portrait (SEF)

148 x 210 mm (5.83 x 8.27 in.)

A5 Landscape (LEF)

210 x 148 mm (8.27 x 5.83 in.)

105 x 148 mm (4.13 x 5.83 in.)

JIS B5

182 x 257 mm (7.17 x 10.1 in.)

Oﬁcio (Mexico)

215.9 x 340.4 mm (8.5 x 13.4 in.)

Optional 550‑sheet tray

Multipurpose feeder Two

printing

‑sided

Hagaki

X X

100 x 148 mm (3.94 x 5.83 in.)

Statement

139.7 x 215.9 mm (5.5 x 8.5 in.)

Executive

184.2 x 266.7 mm (7.25 x 10.5 in.)

The default support is long‑edge feed.

Paper must at least be 210 mm (8.27in.) wide and 279.4 mm (11 in.) long for two‑sided printing.

When Universal is selected, the page is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless

application.

speciﬁed

by the

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Learn about the printer 15

Paper size Standard

250

‑sheet tray

Letter

215.9 x 279.4 mm (8.5 x 11 in.)

Legal

215.9 x 355.6 mm (8.5 x 14 in.)

Folio

215.9 x 330.2 mm (8.5 x 13 in.)

Universal

99 x 148 mm to 215.9 x 359.92 mm

(3.9 x 5.83 in. to 8.5 x 14.17 in.)

7 3/4 Envelope

98.4 x 190.5 mm (3.875 x 7.5 in.)

9 Envelope

98.4 x 225.4 mm (3.875 x 8.9 in.)

Optional

Multipurpose feeder Two

550‑sheet tray

‑sided

printing

10 Envelope

104.8 x 241.3 mm (4.12 x 9.5 in.)

DL Envelope

110 x 220 mm (4.33 x 8.66 in.)

C5 Envelope

162 x 229 mm (6.38 x 9.01 in.)

B5 Envelope

176 x 250 mm (6.93 x 9.84 in.)

The default support is long‑edge feed.

Paper must at least be 210 mm (8.27in.) wide and 279.4 mm (11 in.) long for two‑sided printing.

When Universal is selected, the page is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless speciﬁed by the

application.

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Learn about the printer 16

Paper size Standard

250

‑sheet tray

Other Envelope

Optional 550‑sheet tray

Multipurpose feeder Two

printing

98.4 x 162 mm to 176 x 250 mm

(3.87 x 6.38 in. to 6.93 x 9.84 in.)

The default support is long‑edge feed.

Paper must at least be 210 mm (8.27in.) wide and 279.4 mm (11 in.) long for two‑sided printing.

When Universal is selected, the page is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless

speciﬁed

application.

Supported paper types

Paper type Standard

‑sheet tray

250

Plain paper

Card stock X X X

Optional 550 tray

‑sheet

Multipurpose feeder Two‑sided printing

‑sided

by the

Recycled

Paper labels* X

Bond

Letterhead

Preprinted

Colored Paper

Light Paper

Heavy Paper

Rough/Cotton

Envelope X X X

Rough envelope X X

* One‑sided paper labels are supported for occasional use of less than 20 pages per month. Vinyl, pharmacy, or two‑sided labels are not supported.

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Learn about the printer 17

Supported paper weights

Standard 250‑sheet tray Optional 550‑sheet tray Multipurpose feeder Two‑sided printing

Paper weight

60–120 g/m (16–32 lb)

60–217 g/m (16–58 lb)

60–90 g/m

(16–24 lb)

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Set up, install, and conﬁgure 18

Set up, install, and

conﬁgure

Selecting a location for the printer

• Leave enough room to open trays, covers, and doors and to install hardware options.

• Set up the printer near an electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.

• Make sure that airﬂow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical

Committee 156 standard.

• Provide a

• Keep the printer: – Clean, dry, and free of dust – Away from stray staples and paper clips – Away from the direct airﬂow of air conditioners, heaters, or ventilators – Free from direct sunlight and humidity extremes

• Observe the recommended temperatures and avoid ﬂuctuations.

sturdy, and stable surface.

ﬂat,

or electrical shock, connect the power cord

ﬁre

Ambient temperature 10 to 32.2°C (50 to 90°F)

Storage temperature -40 to 40°C (-40 to 104°F)

• Allow the following recommended amount of space around the printer for proper ventilation:

1 Top 30 5 mm ( 12 i n.)

2 Rear 100 mm (3.94 in.)

3 Right side 76.2 mm (3 in.)

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Set up, install, and conﬁgure 19

4 Front 305 mm (12 in.)

Note: The minimum space needed in front of the printer is 76 mm (3 in.).

5 Left side 110 mm (4.33 in.)

Attaching cables

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of provided with this product or the manufacturer's authorized replacement.

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless network adapter, or the printer in the areas shown while actively printing.

Printer port Function

1 USB printer port Connect the printer to a computer.

2 Ethernet port Connect the printer to a network.

3 Power cord socket Connect the printer to an electrical outlet.

or electrical shock, use only the power cord

ﬁre

Installing optional trays

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller

board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

1 Turn o the printer.

2 Unplug the power cord from the electrical outlet, and then from the printer.

3 Unpack the optional tray, and then remove all packing material.

4 Align the printer with the optional tray, and then lower the printer into place.

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Set up, install, and conﬁgure 20

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely.

5 Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of

to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

6 Turn on the printer.

Add the tray in the print driver to make it available for print jobs. For more information, see

options in the print driver” on page 26.

or electrical shock, connect the power cord

ﬁre

Loading paper and specialty media

Setting the paper size and type

1 From the control panel, navigate to:

Settings >

source

2 Set the paper size and type.

Conﬁguring

> Paper > > Tray Co n ﬁguratio n > > Paper Size/Type > > select a paper

Universal paper settings

“Adding available

1 From the control panel, navigate to:

Settings >

2 Conﬁgure the settings.

> Paper > > Media Conﬁguration > > Universal Setup >

Loading trays

1 Remove the tray.

Note: To avoid paper jams, do not remove the tray while the printer is busy.

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Set up, install, and conﬁgure 21

2 Adjust the guides to match the size of the paper that you are loading.

3 Flex, fan, and align the paper edges before loading.

4 Load the paper stack with the printable side facedown, and then make sure that the guides ﬁt snugly against

the paper.

Notes:

• Load letterhead facedown with the header toward the front of the tray for one‑sided printing.

• Load letterhead faceup with the header toward the back of the tray for two‑sided printing.

• Do not slide paper into the tray.

• To avoid paper jams, make sure that the stack height is below the maximum paper

indicator.

ﬁll

Page 22

Set up, install, and conﬁgure 22

5 Insert the tray.

If necessary, set the paper size and paper type from the control panel to match the paper loaded.

Loading the multipurpose feeder

1 Open the multipurpose feeder.

2 Flex, fan, and align the paper edges before loading.

3 Load paper with the printable side faceup.

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Set up, install, and conﬁgure 23

Notes:

• Load letterhead faceup with the header toward the rear of the printer for one‑sided printing.

• Load letterhead facedown with the header toward the front of the printer for two‑sided printing.

• Load envelopes with the ﬂap facedown on the left side.

Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives.

4 Adjust the guide to match the size of the paper that you are loading.

5 From the control panel, set the paper size and paper type to match the paper loaded.

Linking trays

1 From the control panel, navigate to:

Settings >

> Paper > > Tray Co n ﬁguratio n > > Paper Size/Type >

2 Set the same paper size and paper type for the trays that you are linking.

3 From the control panel, navigate to:

Settings >

> Device > > Maintenance > > Conﬁg Menu > > Tray C onﬁguration >

4 Set Tray Linking to Automatic.

To unlink trays, make sure that no trays have the same paper size and paper type settings.

Warning—Potential Damage: The temperature of the fuser varies according to the avoid printing issues, match the paper type setting in the printer with the paper loaded in the tray.

speciﬁed

paper type. To

Installing and updating software, drivers, and ﬁrmware

Installing the printer software

Notes:

• The print driver is included in the software installer package.

Page 24

Set up, install, and conﬁgure 24

• For Macintosh computers with macOS version 10.7 or later, you do not need to install the driver to print

on an

AirPrint-certiﬁed

printer. If you want custom printing features, then download the print driver.

1 Obtain a copy of the software installer package.

• From the software CD that came with your printer.

• Go to

www.lexmark.com/downloads.

2 Run the installer, and then follow the instructions on the computer screen.

Adding printers to a computer

Before you begin, do one of the following:

• Connect the printer and the computer to the same network. For more information on connecting the printer

to a network, see

• Connect the computer to the printer. For more information, see

page 29.

• Connect the printer to the computer using a USB cable. For more information, see

page 19.

“Connecting the printer to a Wi‑Fi network” on page 26.

“Connecting a computer to the printer” on

“Attaching cables” on

Note: The USB cable is sold separately.

For Windows users

1 From a computer, install the print driver.

Note: For more information, see

“Installing the printer software” on page 23.

2 Open Printers & scanners, and then click Add a printer or scanner.

3 Depending on your printer connection, do one of the following:

• Select a printer from the list, and then click Add device.

• Click Show Wi

‑Fi Direct printers, select a printer, and then click Add device.

• Click The printer that I want isn’t listed, and then from the Add Printer window, do the following:

a Select Add a printer using a TCP/IP address or hostname, and then click Next. b In the “Hostname or IP address”

Notes:

type the printer IP address, and then click Next.

ﬁeld,

– View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

– If you are using a proxy server, then temporarily disable it to load the web page correctly.

c Select a print driver, and then click Next. d Select Use the print driver that is currently installed (recommended), and then click Next. e Type a printer name, and then click Next.

f Select a printer sharing option, and then click Next.

g Click Finish.

For Macintosh users

1 From a computer, open Printers & Scanners.

2 Click

, and then select a printer.

Page 25

Set up, install, and conﬁgure 25

3 From the Use menu, select a print driver.

Notes:

• To use the Macintosh print driver, select either AirPrint or Secure AirPrint.

• If you want custom printing features, then select the Lexmark print driver. To install the driver, see

“Installing the printer software” on page 23.

4 Add the printer.

Updating

Some applications require a minimum device ﬁrmware level to operate correctly.

For more information on updating the device ﬁrmware, contact your Lexmark representative.

ﬁrmware

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Settings > Device > Update Firmware.

3 Do either of the following:

• Click Check for updates > I agree, start update.

• Upload the ﬂash ﬁle.

Note: To get the latest ﬁrmware, go to printer model.

a Browse to the

Note: Make sure that you have extracted the

ﬂash ﬁle.

www.lexmark.com/downloads, and then search for your

ﬁrmware

zip

ﬁle.

b Click Upload > Start.

Exporting or importing a

You can export the conﬁguration settings of your printer into a text ﬁle, and then import the ﬁle to apply the settings to other printers.

conﬁguration ﬁle

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 From the Embedded Web Server, click Export

Conﬁguration

or Import

Conﬁguration

3 Follow the instructions on the screen.

Page 26

Set up, install, and conﬁgure 26

4 If the printer supports applications, then do the following:

a Click Apps > select the application > Conﬁgure.

b Click Export or Import.

Adding available options in the print driver

For Windows users

1 Open the printers folder.

2 Select the printer you want to update, and then do either of the following:

• For Windows 7 or later, select Printer properties.

• For earlier versions, select Properties.

3 Navigate to the Conﬁguration tab, and then select Update Now ‑ Ask Printer.

4 Apply the changes.

For Macintosh users

1 From System Preferences in the Apple menu, navigate to your printer, and then selec t Options & Supplies.

2 Navigate to the list of hardware options, and then add any installed options.

3 Apply the changes.

Networking

Connecting the printer to a Wi‑Fi network

Note: This feature is available only in some printer models.

Before you begin, make sure that:

• Active Adapter is set to Auto. From the control panel, navigate to Settings >

> Network Overview > > Active Adapter > > Auto > .

• The Ethernet cable is not connected to the printer.

Using the control panel

1 From the control panel, navigate to:

Settings > Network >

> Network/Ports > > Wireless > > Setup On Printer Panel > > Choose

> Network/Ports >

2 Select a Wi‑Fi network, and then type the network password.

Note: For Wi‑Fi‑network‑ready printer models, a prompt to set up the Wi‑Fi network appears during initial

setup.

Page 27

Set up, install, and conﬁgure 27

Using Lexmark Mobile Assistant

Depending on your mobile device, download the Lexmark Mobile Assistant app from either Google Play or App Store.

2 From the printer control panel, navigate to:

Settings >

> Network/Ports > > Wireless > > Setup Using Mobile App > > Printer ID >

3 From your mobile device, launch the app, and then accept the Terms of Use.

Note: If necessary, grant permissions.

4 Tap Connect to Printer > Go to Wi

‑Fi Settings.

5 Connect your mobile device to the printer wireless network.

6 Return to the app, and then tap Setup Wi-Fi Connection.

7 Select a Wi-Fi network, and then type the network password.

8 Tap Done.

Connecting the printer to a wireless network using Wi

‑Fi Protected Setup

(WPS)

Note: This feature is available only in some printer models.

Before you begin, make sure that:

• The access point (wireless router) is WPS‑certiﬁed or WPS‑compatible. For more information, see the

documentation that came with your access point.

• A wireless network adapter is installed in your printer. For more information, see the instructions that came

with the adapter.

• Make sure that Active Adapter is set to Auto. From the control panel, navigate to:

Settings >

> Network/Ports > > Network Overview > > Active Adapter > > Auto >

Using the Push Button method

1 From the control panel, navigate to:

Settings > Button Method >

> Network/Ports > > Wireless > > Wi‑Fi Protected Setup > > Start Push

2 Follow the instructions on the display.

Using the personal identiﬁcation number (PIN) method

1 From the control panel, navigate to:

Settings > Method >

> Network/Ports > > Wireless > > Wi‑Fi Protected Setup > > Start PIN

2 Copy the eight‑digit WPS PIN.

3 Open a web browser, and then type the IP address of your access point in the address ﬁeld.

Page 28

Set up, install, and conﬁgure 28

Notes:

• To know the IP address, see the documentation that came with your access point.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

4 Access the WPS settings. For more information, see the documentation that came with your access

point.

5 Enter the eight‑digit PIN, and then save the changes.

Conﬁguring Wi

Note: This feature is available only in some printer models.

Wi-Fi Direct® is a Wi-Fi-based peer-to-peer technology that allows wireless devices to connect directly to a WiFi Direct‑enabled printer without using an access point (wireless router).

‑Fi Direct

1 From the control panel, navigate to:

Settings >

> Network/Ports > > Wi-Fi Direct >

2 Conﬁgure the settings.

• Enable Wi

• Wi

‑Fi Direct Name—Assigns a name for the Wi‑Fi Direct network. ‑Fi Direct Password—Assigns the password for negotiating the wireless security when using the

• Wi

peer‑to-peer connection.

‑Fi Direct—Enables the printer to broadcast its own Wi‑Fi Direct network.

• Show Password on Setup Page—Shows the password on the Network Setup Page.

• Auto-Accept Push Button Requests—Lets the printer accept connection requests automatically.

Note: Accepting push‑button requests automatically is not secured.

Connecting a mobile device to the printer

Before connecting your mobile device, make sure that Wi‑Fi Direct has been conﬁgured. For more information,

“Conﬁguring Wi‑Fi Direct” on page 28.

see

Connecting using Wi

Note: These instructions apply only to Android mobile devices.

‑Fi Direct

1 From the mobile device, go to the settings menu.

2 Enable Wi

‑Fi, and then tap Wi‑Fi Direct.

3 Select the printer Wi-Fi Direct name.

Conﬁrm

Connecting using Wi

the connection on the printer control panel.

‑Fi

1 From the mobile device, go to the settings menu.

2 Tap Wi

Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct

name.

‑Fi, and then select the printer Wi-Fi Direct name.

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Set up, install, and conﬁgure 29

3 Enter the Wi-Fi Direct password.

Connecting a computer to the printer

Before connecting your computer, make sure that Wi‑Fi Direct has been conﬁgured. For more information, see

“Conﬁguring Wi‑Fi Direct” on page 28.

For Windows users

1 Open Printers & scanners, and then click Add a printer or scanner.

2 Click Show Wi-Fi Direct printers, and then select the printer Wi‑Fi Direct name.

3 From the printer display, take note of the eight-digit PIN of the printer.

4 Enter the PIN on the computer.

Note: If the print driver is not already installed, then Windows downloads the appropriate driver.

For Macintosh users

1 Click the wireless icon, and then select the printer Wi‑Fi Direct name.

Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct

name.

2 Type the Wi‑Fi Direct password.

Note: Switch your computer back to its previous network after disconnecting from the Wi-Fi Direct network.

Deactivating the Wi

Note: This feature is available only in some printer models.

‑Fi network

1 From the printer control panel, navigate to:

Settings > > Network/Ports > > Network Overview > > Active Adapter > > Standard Network >

2 Follow the instructions on the display.

Checking the printer connectivity

1 From the control panel, navigate to:

Settings >

2 Check the ﬁrst section of the page and conﬁrm that the status is connected.

If the status is not connected, then the LAN drop may be inactive, or the network cable may be unplugged or malfunctioning. Contact your administrator for assistance.

> Reports > > Network > > Network Setup Page >

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Set up, install, and conﬁgure 30

Printing the Menu Settings Page

1 From the control panel, navigate to:

Settings >

2 Select Menu Settings Page, and then press .

> Reports >

Page 31

Secure the printer 31

Secure the printer

Locating the security slot

The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place.

Erasing printer memory

To erase volatile memory or buered data, turn o the printer.

To e ra se n o n ‑volatile memory or individual settings, device and network settings, security settings, and embedded solutions, do the following:

1 From the control panel, navigate to:

Settings > information on nonvolatile memory >

2 Select either Start initial setup or Leave printer oine, and then press .

> Device > > Maintenance > > Out of Service Erase > > Sanitize all

> Ye s >

Restoring factory default settings

1 From the control panel, navigate to:

Settings >

2 Select Ye s , and then press .

> Device > > Restore Factory Defaults > > Restore all settings >

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Secure the printer 32

Statement of Volatility

Your printer contains various types of memory that can store device and network settings, and user data.

Type of memory Description

Volatile memory Your printer uses standard random access memory

(RAM) to temporarily buer user data during simple print jobs.

Non-volatile memory Your printer may use two forms of non-volatile memory:

EEPROM and NAND (ﬂash memory). Both types are used to store operating system, device settings, and network information.

Erase the content of any installed printer memory in the following circumstances:

• The printer is being decommissioned.

• The printer is being moved to a dierent department or location.

• The printer is being serviced by someone from outside your organization.

• The printer is being removed from your premises for service.

• The printer is being sold to another organization.

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Print 33

Print

Printing from a computer

Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the

document.

1 From the document that you are trying to print, open the Print dialog.

2 If necessary, adjust the settings.

3 Print the document.

Printing from a mobile device

Printing from a mobile device using Lexmark Mobile Print

LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer.

Note: This feature is available only in some printer models.

1 Open the document, and then send or share the document to Lexmark Mobile Print.

Note: Some third‑party applications may not support the send or share feature. For more information, see

the documentation that came with the application.

2 Select a printer.

3 Print the document.

Printing from a mobile device using Mopria Print Service

Note: This feature is available only in some printer models.

Mopria® Print Service is a mobile printing solution for mobile devices running on AndroidTM version 5.0 or later. It allows you to print directly to any Mopria‑certiﬁed printer.

Note: Make sure that you download the Mopria Print Service application from the Google Play store and enable it in the mobile device.

1 From your Android mobile device, launch a compatible application or select a document from your

manager.

ﬁle

2 Tap

3 Select a printer, and then adjust the settings, if necessary.

4 Tap

> Print.

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Print 34

Printing from a mobile device using AirPrint

The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certiﬁed printer.

Notes:

• Make sure that the Apple device and the printer are connected to the same network. If the network has

multiple wireless hubs, then make sure that both devices are connected to the same subnet.

• This application is supported only in some Apple devices.

1 From your mobile device, select a document from your ﬁle manager or launch a compatible application.

2 Tap

3 Select a printer, and then adjust the settings, if necessary.

4 Print the document.

Printing from a mobile device using Wi

Note: This feature is available only in some printer models.

Wi‑Fi Direct® is a printing service that lets you print to any Wi‑Fi Direct‑ready printer.

Note: Make sure that the mobile device is connected to the printer wireless network. For more information, see

“Connecting a mobile device to the printer” on page 28.

1 From your mobile device, launch a compatible application or select a document from your ﬁle manager.

2 Depending on your mobile device, do one of the following:

• Tap

3 Select a printer, and then adjust the settings, if necessary.

> Print.

‑Fi Direct®

> Print.

> Print. > Print.

4 Print the document.

Conﬁguring conﬁdential jobs

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Settings > Security > Conﬁdential Print Setup.

3 Conﬁgure the settings.

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Print 35

Use To

Max Invalid PIN Set the number of times an invalid PIN can be entered.

Note: When the limit is reached, the print jobs for that user name are deleted.

Conﬁdential Job Expiration

Repeat Job Expiration Set the expiration time for a repeat print job.

Verify Job Expiration Set the expiration time that the printer prints a copy before printing the remaining

Reserve Job Expiration Set the expiration time that the printer stores print jobs.

Require All Jobs to be Held

Keep duplicate documents

Set the expiration time for conﬁdential print jobs.

Note:

Conﬁdential

deleted manually.

Note: Repeat held jobs are stored in the printer memory for reprinting.

copies. Note: Verify jobs print one copy to check if it is satisfactory before printing the

remaining copies.

Note: Reserve held jobs are automatically deleted after printing.

Set the printer to hold all print jobs.

Set the printer to print all documents with the same ﬁle name.

held jobs are stored in the printer until they are released or

Printing conﬁdential and other held jobs

For Windows users

1 With a document open, click File > Print.

2 Select a printer, and then click Properties, Preferences, Options, or Setup.

3 Click Print and Hold.

4 Select Use Print and Hold, and then assign a user name.

5 Select the print job type (Conﬁdential, Repeat, Reserve, or Verify).

If you select Conﬁdential, then secure the print job with a personal identiﬁcation number (PIN).

6 Click OK or Print.

7 From the printer control panel, release the print job.

• For conﬁdential print jobs, navigate to:

Held jobs > the print job >

> select your user name > >

> conﬁgure the settings > > Print >

• For other print jobs, navigate to:

Held jobs >

> Print >

> select your user name > > select the print job > > conﬁgure the settings >

Conﬁdential

> > enter the PIN > > select

Page 36

Print 36

For Macintosh users

Using AirPrint

1 With a document open, choose File > Print.

2 Select a printer, and then from the drop-down menu following the Orientation menu, choose PIN Printing.

3 Enable Print with PIN, and then enter a four‑digit PIN.

4 Click Print.

5 From the printer control panel, release the print job. Navigate to:

Held jobs >

the print job >

Using the print driver

1 With a document open, choose File > Print.

2 Select a printer, and then from the drop-down menu following the Orientation menu, choose Print and Hold.

3 Choose Conﬁdential Print, and then enter a four‑digit PIN.

4 Click Print.

5 From the printer control panel, release the print job. Navigate to:

Held jobs >

> enter the PIN > > Print >

> select your computer name > > Conﬁdential > >enter the PIN > > select

> Print >

> select your computer name > > Conﬁdential > > > select the print job >

Printing a font sample list

1 From the control panel, navigate to:

Settings >

2 Select a font sample, and then press .

> Reports > > Print > > Print Fonts >

Placing separator sheets between copies

1 From the control panel, navigate to:

Settings >

2 Print the document.

> Print > > Layout > > Separator Sheets > > Between Copies >

Canceling a print job

From the printer control panel

1 From the control panel, press

2 Select a print job to cancel, and then press .

twice, and then press .

Page 37

Print 37

From the computer

1 Depending on the operating system, do either of the following:

• Open the printers folder, and then select your printer.

• From the System Preferences in the Apple menu, navigate to your printer.

2 Select a print job to cancel.

Adjusting toner darkness

1 From the control panel, navigate to:

Settings >

2 Adjust the setting, and then press .

> Print > > Quality > > Toner Darkness >

Page 38

Use printer menus 38

Use printer menus

Menu map

Device

Paper

Network/Ports

Security*

Reports

Preferences

•

• Eco‑Mode

• Notiﬁcations

• Power Management

Layout

•

• Setup

• Quality

Tray Conﬁguration • Media Conﬁguration

•

Network Overview

• Wireless

• Wi‑Fi Direct

• Ethernet

• TCP/IP

• SNMP

•

Certiﬁcate

• Login Restrictions

Menu Settings Page

•

• Device

Management

• Anonymous Data Collection

• Restore Factory Defaults

• Maintenance

• About this Printer

• PostScript

• PCL

• Image

• IPSec

• 802.1x

• LPD Conﬁguration

• HTTP/FTP Settings

• USB

• Restrict external network access

• Conﬁdential Print Setup

• Erase Temporary Data Files

• Miscellaneous

• Print

• Network

Troubleshooting Print Quality Test Pages

Can be conﬁgured only from the Embedded Web Server.

Device

Preferences

Menu item Description

Display Language Set the language of the text that appears on the display.

Country/Region Identify the country or region that the printer is conﬁgured to

operate.

Run Initial Setup

Ye s No*

Note: An asterisk (*) next to a value indicates the factory default setting.

Run the setup wizard.

Page 39

Use printer menus 39

Menu item Description

Displayed information

Display Text 1 Display Text 2

Date and Time

Conﬁgure

Current Date and Time Manually Set Date and Time Date Format [MM‑DD‑YYYY*] Time Format [12 hour A.M./P.M.*] Time Zone [USA/Canada EST*]

Network Time Protocol

Enable NTP NTP Server

Paper Sizes

U.S.* Metric

Screen Timeout

5–300 (60*)

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify the information to appear on the home screen.

Conﬁgure the printer date and time.

Specify the unit of measurement for paper sizes. Note: The country or region selected in the initial setup

wizard determines the initial paper size setting.

Set the idle time in seconds before the display shows the home screen, or before the printer logs out a user account automatically.

Eco‑Mode

Menu item Description

Sides

1‑Sided* 2‑Sided

Pages per Side

O* 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify whether to print on one side or two sides of the paper.

Print multiple page images on one side of a sheet of paper.

Page 40

Use printer menus 40

Menu item Description

Toner Darkness

Light Normal* Dark

Note: An asterisk (*) next to a value indicates the factory default setting.

Determine the lightness or darkness of text images.

Notiﬁcations

Menu item Description

Supplies

Show Supply Estimates

Show estimates* Do not show estimates

Supplies

Custom Supply

‑mail Alerts Setup

E‑mail Setup

Primary SMTP Gateway Primary SMTP Gateway Port (25*) Secondary SMTP Gateway Secondary SMTP Gateway Port (25*) SMTP Timeout (30 seconds*) Reply Address Always use SMTP default Reply Address

(O*) Use SSL/TLS (Disabled*) Require Trusted SMTP Server Authentication (No

authentication required*) Device‑Initiated E‑mail (None*) Device Userid Device Password NTLM Domain

Notiﬁcations

Certiﬁcate

(On*)

Show the estimated status of the supplies.

Conﬁgure notiﬁcation settings when the printer requires user intervention.

Note: This menu item appears only in the Embedded Web Server.

Conﬁgure the e‑mail settings of the printer. Note: This menu item appears only in the Embedded Web

Server.

Error Prevention

Jam Assist

O On*

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the printer to check for jammed paper automatically.

Page 41

Use printer menus 41

Menu item Description

Error Prevention

Auto Continue

Disabled 5–255 (5*)

Error Prevention

Auto Reboot

Auto Reboot (Reboot always*)

Error Prevention

Auto Reboot

Max Auto Reboots (2*)

Error Prevention

Auto Reboot

Auto Reboot Window (720*)

Error Prevention

Auto Reboot

Auto Reboot Counter

Error Prevention

Display Short Paper Error

Auto‑clear* On

Let the printer continue processing or printing a job automatically after clearing certain attendance conditions.

Set the printer to restart when an error occurs.

Set the number of automatic reboots that the printer can perform.

Set the number of seconds before the printer performs an automatic reboot.

Show a read‑only information of the reboot counter.

Set the printer to show a message when a short paper error occurs.

Note: Short paper refers to the size of the paper loaded.

Error Prevention

Page Protect

O* On

Jam Content Recovery

Jam Recovery

Auto* O On

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the printer to process the entire page into the memory before printing it.

Set the printer to reprint jammed pages.

Power Management

Menu item Description

Sleep Mode Proﬁle

Print from Sleep Mode

Stay awake after printing Enter Sleep Mode after printing*

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the printer to stay in Ready mode or return to Sleep mode after printing.

Page 42

Use printer menus 42

Menu item Description

Timeouts

Sleep Mode

1–120 minutes (15*)

Timeouts

Hibernate Timeout

Disabled 1 hour 2 hours 3 hours 6 hours 1 day 2 days 3 days* 1 week 2 weeks 1 month

Timeouts

Hibernate Timeout on Connection

Hibernate Do Not Hibernate*

Set the idle time before the printer begins operating in Sleep mode.

Set the time before the printer turns o.

Set Hibernate Timeout to turn o the printer while an active Ethernet connection exists.

Note: An asterisk (*) next to a value indicates the factory default setting.

Anonymous Data Collection

Menu item Description

Allow Anonymous Data Collection

Ye s No

Note: An asterisk (*) next to a value indicates the factory default setting.

Send printer usage and performance information to Lexmark.

Restore Factory Defaults

Menu item Description

Restore Settings

Restore all settings Restore printer settings Restore network settings

Restore the printer factory default settings.

Page 43

Use printer menus 43

Maintenance

Conﬁg Menu

Menu item Description

USB Conﬁguration

USB PnP

1* 2

USB Conﬁguration

USB Speed

Full Auto*

Tra y Con ﬁguration

Tray Linking

Automatic* O

Tra y Con ﬁguration

Show Tray Insert Message

O Only for unknown sizes* Always

Tra y Con ﬁguration

A5 Loading

Short Edge Long Edge*

Change the USB driver mode of the printer to improve its compatibility with a personal computer.

Set the USB port to run at full speed and disable its high‑speed capabilities.

Set the printer to link the trays that have the same paper type and paper size settings.

Display a message to select paper size and type after inserting the tray.

Specify the page orientation when loading A5 paper size.

Tra y Con ﬁguration

Paper Prompts

Auto* MP Feeder Manual Paper

Tra y Con ﬁguration

Envelope Prompts

Auto* MP Feeder Manual Envelope

Tra y Con ﬁguration

Action for Prompts

Prompt user* Continue Use current

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the paper source that the user ﬁlls when a prompt to load paper appears.

Set the paper source that the user ﬁlls when a prompt to load envelope appears.

Set the printer to resolve paper- or envelope-related change prompts.

Page 44

Use printer menus 44

Menu item Description

Reports

Menu Settings Page Event Log Event Log Summary

Supply Usage And Counters

Clear Supply Usage History

Printer Emulations

PS Emulation

O On*

Printer Emulations

Emulator Security

Page Timeout (60*)

Printer Emulations

Emulator Security

Reset Emulator After Job

Printer Emulations

Emulator Security

Disable Printer Message Access (On*)

Print reports about printer menu settings, status, and event logs.

Reset the supply page counter or view the total printed pages.

Set the printer to recognize and use the PS data stream.

Set the page timeout during emulation.

Reset the emulator after a print job.

(O*)

Disable access to the printer message during emulation.

Print Conﬁguration

Font Sharpening

0–150 (24*)

Print Conﬁguration

Print Density

Disabled 1–5 (3*)

Device Operations

Quiet Mode

O* On

Device Operations

Panel Menus

Enable* Disable

Note: An asterisk (*) next to a value indicates the factory default setting.

Set a text point-size value below which the high‑frequency screens are used when printing font data.

Adjust the toner density when printing documents.

Set the printer to reduce the amount of noise that it makes when printing.

Note: Enabling this setting slows down the overall performance of the printer.

Set the printer to reduce the amount of noise that it makes when printing.

Page 45

Use printer menus 45

Menu item Description

Device Operations

Safe Mode

O* On

Device Operations

Clear Custom Status

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the printer to operate in a special mode, in which it attempts to continue oering as much functionality as possible, despite known issues.

For example, when set to On, and the duplex motor is nonfunctional, the printer performs one‑sided printing of the documents even if the job is two‑sided printing.

Note: This setting cannot be used when the tray is not fully inserted or the tray sensor is damaged.

Erase all custom messages.

Out of Service Erase

Menu item Description

Erase Printer Memory

Printer Memory Last Sanitized Sanitize all information on nonvolatile memory Erase all printer and network settings

Clear all settings and applications that are stored in the printer.

About this Printer

Menu item Description

Asset Tag Show the serial number of the printer.

Printer’s Location Identify the printer location. The maximum length is 63 characters.

Contact Personalize the printer name. The maximum length is 63 characters.

Send Logs

Cancel Send

Send diagnostic information to Lexmark.

Print

Layout

Menu item Description

Sides

1‑Sided* 2‑Sided

Specify whether to print on one side or two sides of the paper.

Note: An asterisk (*) next to a value indicates the factory default setting.

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Menu item Description

Flip Style

Long Edge* Short Edge

Blank Pages

Print Do Not Print*

Collate

[1,1 ,1,2,2,2 ] *

O On [1,2,1,2,1,2]

Separator Sheets

None* Between Copies Between Jobs Between Pages

Separator Sheet Source

Tray [x] (1*) Multipurpose Feeder

Pages per Side

O* 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side

Determine which side of the paper is bound when performing two‑sided printing.

Note: Depending on the option selected, the printer automatically each printed information of the page to bind the job correctly.

Print blank pages that are included in a print job.

Keep the pages of a print job stacked in sequence, particularly when printing multiple copies of the job.

Insert blank separator sheets when printing.

Specify the paper source for the separator sheet.

Print multiple page images on one side of a sheet of paper.

osets

Pages per Side Ordering

Horizontal* Reverse Horizontal Vertical Reverse Vertical

Pages per Side Orientation

Auto* Landscape Portrait

Pages per Side Border

None* Solid

Copies

1–9999 (1*)

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify the positioning of multiple page images when using Pages per Side. Note: The positioning depends on the number of page images and their

page orientation.

Specify the orientation of a multiple‑page document when using Pages per Side.

Print a border around each page image when using Pages per Side.

Specify the number of copies for each print job.

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Menu item Description

Print Area

Normal* Whole Page

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the printable area on a sheet of paper.

Setup

Menu item Description

Printer Language

PCL Emulation* PS Emulation

Resource Save

O* On

Set the printer language. Note: Setting a printer language default does not prevent a software

program from sending print jobs that use another printer language.

Determine what the printer does with downloaded resources, such as fonts and macros, when it receives a job that requires more than the available memory.

Notes:

• When set to O, the printer retains downloaded resources only until

memory is needed. Resources associated with the inactive printer language are deleted.

• When set to On, the printer preserves all the permanent

downloaded resources across all language switches. When necessary, the printer shows memory full messages instead of deleting permanent resources.

Print All Order

Alphabetical* Newest First Oldest First

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify the order when you choose to print all held and conﬁdential jobs.

Quality

Menu item Description

Print Resolution

300 dpi 600 dpi* 1200 Image Q 2400 Image Q

Toner Darkness

Light Normal* Dark

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the resolution for the text and images on the printed output. Note: Resolution is determined in dots per inch or image quality.

Determine the lightness or darkness of text images.

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Menu item Description

Halftone

Normal* Detail

Note: An asterisk (*) next to a value indicates the factory default setting.

Enhance the printed output to have smoother lines with sharper edges.

PostScript

Menu item Description

Print PS Error

O* On

Minimum Line Width

1–30 (2*)

Lock PS Startup Mode

O On*

Wait Timeout

15–65535 (40 seconds*) Disabled

Print a page that describes the PostScript® error. Note: When an error occurs, processing of the job stops, the printer

prints an error message, and the rest of the print job is

Set the minimum stroke width. Note: Jobs printed in 1200 dpi use the value directly.

Disable the SysStart ﬁle.

Set the printer to wait for more data before canceling a print job.

ﬂushed.

Note: An asterisk (*) next to a value indicates the factory default setting.

PCL

Menu item Description

Font Name

[List of available fonts] (Courier*)

Symbol Set

[List of available symbol set] (10U PC‑8*)

Pitch

0.08–100.00 (10.00*)

Orientation

Portrait* Landscape

Note: An asterisk (*) next to a value indicates the factory default setting.

Select a font from the speciﬁed font source.

Specify the symbol set for each font name. Note: A symbol set is a set of alphabetic and numeric characters,

punctuation, and special symbols. Symbol sets support the dierent languages or speciﬁc programs such as math symbols for scientiﬁc text.

Specify the pitch for ﬁxed or monospaced fonts. Note: Pitch refers to the number of

inch of type.

Specify the orientation of text and graphics on the page.

‑space characters in a horizontal

ﬁxed

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Menu item Description

Lines per Page

1–255

PCL5 Minimum Line Width

1–30 (2*)

PCLXL Minimum Line Width

1–30 (2*)

A4 Width

198 mm* 203 mm

Auto CR after LF

O* On

Specify the number of lines of text for each page printed through the PCL® data stream.

Notes:

• This menu item activates vertical escapement that causes the

selected number of requested lines to print between the default margins of the page.

• 60 is the U.S. factory default setting. 64 is the international factory

default setting.

Set the initial minimum stroke width. Note: Jobs printed in 1200 dpi use the value directly.

Set the width of the logical page on A4‑size paper. Note: Logical page is the space on the physical page where data is

printed.

Set the printer to perform a carriage return after a line feed control command.

Note: Carriage return is a mechanism that commands the printer to move the position of the cursor to the ﬁrst position on the same line.

Auto LF after CR

O* On

Tra y Renumber

Assign MP Feeder Assign Tray [x] Assign Manual Paper Assign Manual Envelope

Tra y Renumber

View Factory Defaults

Tra y Renumber

Restore Defaults

Print Timeout

1–255 (90 seconds*) Disabled

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the printer to perform a line feed after a carriage return control command.

Conﬁgure the printer to work with a dierent print driver or custom application that uses a dierent set of source assignments to request a given paper source.

Choose from the following options:

O*—The None—The paper source ignores the Select Paper Feed command. 0–199—Select a numeric value to assign a custom value to a paper

source.

Show the factory default value assigned for each paper source.

Restore the tray renumber values to their factory defaults.

Set the printer to end a print job after it has been idle for the speciﬁed amount of time in seconds.

printer uses the factory default paper source assignments.

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Image

Menu item Description

Auto Fit

On O*

Invert

O* On

Scaling

Anchor Top Left Best Fit* Anchor Center Fit Height/Width Fit Height Fit Width

Orientation

Portrait* Landscape Reverse Portrait Reverse Landscape

Note: An asterisk (*) next to a value indicates the factory default setting.

Select the best available paper size and orientation setting for an image. Note: When set to On, this menu item overrides the scaling and orientation

settings for the image.

Invert bitonal monochrome images. Note: This menu item does not apply to GIF or JPEG image formats.

Adjust the image to ﬁt the printable area. Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit.

Specify the orientation of text and graphics on the page.

Paper

Tray Conﬁguration

Menu item Description

Default Source

Tray [x] (1*) MP Feeder Manual Paper Manual Envelope

Paper Size/Type

Tray [x] MP Feeder Manual Paper Manual Envelope

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the paper source for all print jobs. Note: MP Feeder appears only when Conﬁgure MP is set to Cassette.

Specify the paper size or paper type loaded in each paper source.

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Menu item Description

Substitute Size

O Letter/A4 All Listed*

Set the printer to substitute a speciﬁed paper size if the requested size is not loaded in any paper source.

Notes:

• O prompts the user to load the required paper size.

• Letter/A4 prints A4‑size document on letter when loading letter, and

letter‑size jobs on A4 paper size when loading A4.

• All Listed substitutes Letter/A4.

Conﬁgure MP

Cassette* Manual First

Set the printer when to pick paper loaded in the multipurpose feeder.

Notes:

• When set to Cassette, the printer treats the multipurpose feeder like a

tray.

• When set to Manual, the printer treats the multipurpose feeder like a

manual feeder.

• When set to First, the printer picks paper from the multipurpose feeder

until it is empty, regardless of the required paper source or paper size.

Note: An asterisk (*) next to a value indicates the factory default setting.

Media Conﬁguration

Universal Setup

Menu item Description

Units of Measure

Inches Millimeters

Portrait Width

3.90–14.17 inches (8.50*) 99–360 mm (216*)

Portrait Height

3.90–14.17 inches (14*) 99–360 mm (356*)

Feed Direction

Short Edge* Long Edge

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify the unit of measurement for the universal paper. Note: Inches is the U.S. factory default setting. Millimeters is the

international factory default setting.

Set the portrait width of the universal paper.

Set the portrait height of the universal paper.

Set the printer to pick paper from the short edge or long edge direction.

Note: Long Edge appears only when the longest edge is shorter than the maximum width supported.

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Media Types

Menu item Description

Plain Paper Card Stock Recycled Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Heavy Rough/Cotton Custom Type [X]

Network/Ports

Network Overview

Specify the texture, weight, and orientation of the paper loaded.

Menu item Description

Active Adapter

Auto* Standard Network Wireless

Network Status Show the connectivity status of the printer network.

Display Network Status on Printer

O On*

Speed, Duplex Show the speed of the currently active network card.

IPv4 Show the IPv4 address.

All IPv6 Addresses Show all IPv6 addresses.

Reset Print Server

Start

Network Job Timeout

O On* (90 seconds)

Specify the type of the network connection.

Show the network status on the display.

Reset all active network connections to the printer. Note: This setting removes all network conﬁguration settings.

Set the time before the printer cancels a network print job.

Note: An asterisk (*) next to a value indicates the factory default setting.

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Menu item Description

Banner Page

O* On

Enable Network Connections

Enable* Disable

Enable LLDP

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Print a banner page.

Enable or disable all network connections.

Enable Link Layer Discovery Protocol (LLDP) in the printer.

Wireless

Menu item Description

Setup Using Mobile App Conﬁgure the wireless connection using the Lexmark Mobile

Assistant app.

Setup On Printer Panel

Choose Network Add Wi‑Fi Network

• Network Name

• Network Mode

• Wireless Security Mode (Disabled*)

Determine the wireless network that the printer connects to. Note: This menu item appears as Wireless Connection Setup in the

Embedded Web Server.

‑Fi Protected Setup

Start Push Button Method Start PIN Method

Compatibility

802.11b/g/n (2.4GHz)*

Wireless Security Mode

Disabled* WEP WPA2/WPA-Personal WPA2-Personal

802.1x - RADIUS

WEP Authentication Mode

Auto* Open Shared

Establish a wireless network and enable network security.

Notes:

• Start Push Button Method connects the printer to a wireless

network when buttons on both the printer and the access point (wireless router) are pressed within a given time.

• Start PIN Method connects the printer to a wireless network

when a PIN on the printer is entered into the wireless settings of the access point.

Specify the wireless standard for the wireless network.

Set the type of security for connecting the printer to wireless devices.

Set the type of Wireless Encryption Protocol (WEP) used by the printer.

Note: This menu item appears only if Wireless Security Mode is set to WEP.

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Menu item Description

Set WEP Key Specify a WEP password for secure wireless connection.

Note: This menu item appears only if Wireless Security Mode is set

to WEP.

WPA2-Personal

AES*

Set PSK Set the password for secure wireless connection.

WPA2/WPA

AES*

802.1x Encryption Mode

WPA+ WPA2*

IPv4

Enable DHCP

IPv4

Set Static IP Address

‑Personal

On* O

IP Address Netmask Gateway

Enable wireless security through WPA2. Note: This menu item appears only if Wireless Security Mode is set

to WPA2-Personal.

Note: This menu item appears only if Wireless Security Mode is set to WPA2/WPA-Personal or WPA2‑Personal.

Enable wireless security through WPA2/WPA. Note: This menu item appears only if Wireless Security Mode is set

to WPA2/WPA-Personal.

Enable wireless security through 802.1x standard. Note: This menu item appears only if Wireless Security Mode is set

to 802.1x - Radius.

Enable Dynamic Host Conﬁguration Protocol (DHCP). Note: DHCP is a standard protocol that lets a server dynamically

assign an IP address and other network conﬁguration parameters to each device on the network, so that they can communicate with other IP networks.

Set the static IP address of your printer.

IPv6

Enable IPv6

On* O

IPv6

Enable DHCPv6

O* On

IPv6

Stateless Address

O On*

IPv6

DNS Address

IPv6

Manually Assigned IPV6

Autoconﬁguration

Enable IPv6 in the printer.

Enable DHCPv6 in the printer.

Set the network adapter to accept the automatic IPv6 address conﬁguration entries provided by a router.

Specify the DNS server address.

Assign the IPv6 address. Note: This menu item appears only in some printer models.

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Menu item Description

IPv6

Manually Assigned IPV6 Router

IPv6

Address Preﬁx

0–128 (64*)

IPv6

All IPv6 Addresses

IPv6

All IPv6 Router Addresses

Network Address

UAA LAA

PCL SmartSwitch

On* O

PS SmartSwitch

On* O*

Assign the IPv6 router address. Note: This menu item appears only in some printer models.

Specify the address preﬁx.

Show all IPv6 addresses.

Show all IPv6 router addresses.

View the network addresses.

Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is incoming data and uses the default printer language speciﬁed in the Setup menu.

Set the printer to switch automatically to PS emulation when a print job requires it, regardless of the default printer language.

Notes:

then the printer does not examine

o,

• This menu item appears only in some printer models.

Mac Binary PS

Auto* On O

• If PS SmartSwitch is

incoming data and uses the default printer language speciﬁed in the Setup menu.

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

• This menu item appears only in some printer models.

then the printer does not examine

o,

• On processes raw binary PostScript print jobs.

• O ﬁlters print jobs using the standard protocol.

Wi‑Fi Direct

Menu item Description

Enable Wi‑Fi Direct

On O*

‑Fi Direct Name Specify the name of the Wi‑Fi Direct network.

Wi‑Fi Direct Password Set the password to authenticate and validate users on a Wi‑Fi connection.

Set the printer to connect directly to Wi-Fi devices.

Note: An asterisk (*) next to a value indicates the factory default setting.

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Menu item Description

Show Password on Setup Page

O On*

Preferred Channel Number

1–11 Auto*

Group Owner IP Address Specify the IP address of the group owner.

‑Accept Push Button

Auto Requests

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Show the Wi‑Fi Direct Password on the Network Setup Page.

Set the preferred channel of the Wi‑Fi network.

Accept requests to connect to the network automatically.

Note: Accepting clients automatically is not secured.

Ethernet

Menu item Description

Network Speed Show the speed of an active network adapter.

IPv4

Enable DHCP

On* O

Enable Dynamic Host Conﬁguration Protocol (DHCP). Note: DHCP is a standard protocol that allows a server to distribute IP

addressing and conﬁguration information to clients in a dynamic manner.

IPv4

Set Static IP Address

IP Address Netmask Gateway

IPv6

Enable IPv6

On* O

IPv6

Enable DHCPv6

O* On

IPv6

Stateless Address Autoconﬁguration

On* O

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the static IP address of your printer.

Enable IPv6 in the printer.

Enable DHCPv6 in the printer.

Set the network adapter to accept the automatic IPv6 address conﬁguration entries provided by a router.

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Menu item Description

IPv6

DNS Address

IPv6

Address

IPv6

All IPv6 Addresses

IPv6

All IPv6 Router Addresses

Network Address

UAA LAA

PCL SmartSwitch

On* O

PS SmartSwitch

On* O

Preﬁx

0–128 (64*)

Specify the DNS server address.

Specify the address preﬁx.

Show all IPv6 addresses.

Show all IPv6 router addresses.

Show the printer Media Access Control (MAC) addresses: Locally Administered Address (LAA) and Universally Administered Address (UAA).

Note: You can change the printer LAA manually.

Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is o, then the printer does not examine incoming data and uses the default printer language speciﬁed in the Setup menu.

Set the printer to switch automatically to PS emulation when a print job requires it, regardless of the default printer language.

Note: If PS SmartSwitch is o, then the printer does not examine incoming data and uses the default printer language speciﬁed in the Setup menu.

Mac Binary PS

Auto* On O

Energy Ecient Ethernet

Auto* On O

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

• On processes raw binary PostScript print jobs.

•

O ﬁlters

Reduce power consumption when the printer does not receive data from the Ethernet network.

print jobs using the standard protocol.

TCP/IP

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

Set Hostname Set the current TCP/IP host name.

Allow DHCP/BOOTP to update NTP server

On* O

Allow the DHCP and BOOTP clients to update the NTP settings of the printer.

Note: An asterisk (*) next to a value indicates the factory default setting.

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Menu item Description

Enable Auto IP

On* O

DNS Address Specify the current Domain Name System (DNS) server address.

Backup DNS Specify the backup DNS server addresses.

Backup DNS 2

Backup DNS 3

Enable DDNS

O* On

DDNS TTL Specify the current DDNS settings.

Default TTL

DDNS Refresh Time

Enable mDNS

On* O

WINS Address Specify a server address for Windows Internet Name Service (WINS).

Enable BOOTP

On O*

Assign an IP address automatically.

Update the Dynamic DNS settings.

Update multicast DNS settings.

Allow the BOOTP to assign a printer IP address.

MTU Specify a maximum transmission unit (MTU) parameter for the TCP connections.

Raw Print Port

1–65535 (9100*)

Outbound Trac Maximum Speed

On O*

Enable TLSv1.0

On* O

Enable TLSv1.1

On* O

SSL Cipher List Specify the cipher algorithms to use for the SSL or the TLS connections.

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify a raw port number for printers connected on a network.

Enable the printer maximum transfer rate.

Enable the TLSv1.0 protocol.

Enable the TLSv1.1 protocol.

SNMP

Note: This menu appears only in network printers or printers that are attached to print servers.

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Menu item Description

SNMP Versions 1 and 2c

Enabled

O On*

Allow SNMP Set

O On*

Enable PPM MIB

O On*

SNMP Community

SNMP Version 3

Enabled

O

On* Context Name Set Read/Write Credentials

User Name

Authentication Password

Privacy Password Set Read‑only Credentials

User Name

Authentication Password

Privacy Password Authentication Hash

MD5

SHA1* Minimum Authentication Level

No Authentication, No Privacy

Authentication, No Privacy

Authentication, Privacy* Privacy Algorithm

DES

AES‑128*

Conﬁgure Simple Network Management Protocol (SNMP) versions 1 and 2c to install print drivers and applications.

Conﬁgure SNMP version 3 to install and update the printer security.

Note: An asterisk (*) next to a value indicates the factory default setting.

IPSec

Note: This menu appears only in network printers or printers that are attached to print servers.

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Menu item Description

Enable IPSec

O* On

Base Conﬁguration

Default* Compatibility Secure

DH (Die

IKE SA Lifetime (Hours)

IPSec SA Lifetime (Hours)

‑Hellman) Group Proposal

modp2048 (14)* modp3072 (15) modp4069 (16) modp6144 (17)

1 2 4 8 24*

1 2 4 8* 24

Enable Internet Protocol Security (IPSec).

Set the IPSec base conﬁguration. Note: This menu item appears only when Enable IPSec is set to

On.

Set the IPSec encryption.

Notes:

• DH (Die‑Hellman) Group Proposal appears only when Base

Conﬁguration is set to Compatibility.

• IKE SA Lifetime (Hours) and IPSec SA Lifetime (Hours) appear

only when Base Conﬁguration is set to Secure.

Proposed Encryption Method

3DES AES*

Proposed Authentication Method

SHA1 SHA256* SHA512

IPSec Device Certiﬁcate Specify an IPSec certiﬁcate.

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify the encryption and authentication methods to connect to a network securely.

Note: These menu items appear only when Base set to Compatibility.

Note: This menu item appears only when Enable IPSec is set to On.

Conﬁguration

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Menu item Description

Pre‑Shared Key Authenticated Connections

Host [x]

Address

Key

Certiﬁcate Authenticated Connections

Host [x] Address[/subnet]

Address[/subnet]

Note: An asterisk (*) next to a value indicates the factory default setting.

Conﬁgure the authenticated connections of the printer. Note: These menu items appear only when Enable IPSec is set to

On.

802.1x

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

Active

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Let the printer join networks that require authentication before allowing access.

LPD

Conﬁguration

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

LPD Timeout

0–65535 seconds (90*)

LPD Banner Page

O* On

LPD Trailer Page

O* On

LPD Carriage Return Conversion

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the time‑out value to stop the Line Printer Daemon (LPD) server from waiting indeﬁnitely for hung or invalid print jobs.

Print a banner page for all LPD print jobs. Note: A banner page is the

separator of print jobs and to identify the originator of the print job request.

Print a trailer page for all LPD print jobs. Note: A trailer page is the last page of a print job.

Enable carriage return conversion. Note: Carriage return is a mechanism that commands the printer to

move the position of the cursor to the line.

page of a print job used as a

ﬁrst

position on the same

ﬁrst

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HTTP/FTP Settings

Menu item Description

Enable HTTP Server

O On*

Enable HTTPS

O On*

Force HTTPS Connections

On O*

Enable FTP/TFTP

O On*

Local Domains Specify domain names for HTTP and FTP servers.

HTTP Proxy IP Address Conﬁgure the HTTP and FTP server settings.

FTP Proxy IP Address

HTTP Default IP Port

1–65535 (80*)

Access the Embedded Web Server to monitor and manage the printer.

Conﬁgure the Hypertext Transfer Protocol Secure (HTTPS) settings.

Force the printer to use the HTTPS connections.

Send ﬁles using FTP.

Note: This menu item appears only in the Embedded Web Server.

Note: HTTP Proxy IP Address and FTP Proxy IP Address appear only in the

Embedded Web Server.

HTTPS Device Certiﬁcate

FTP Default IP Port

1–65535 (21*)

Timeout for HTTP/FTP Requests

1–299 (30*)

Retries for HTTP/FTP Requests

1–299 (3*)

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify the amount of time before the server connection stops.

Set the number of retries to connect to the HTTP/FTP server.

USB

Menu item Description

PCL SmartSwitch

O On*

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the printer to switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is o, then the printer does not examine incoming data and uses the default printer language speciﬁed in the Setup menu.

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Menu item Description

PS SmartSwitch

O On*

Mac Binary PS

On Auto* O

Set the printer to switch to PS emulation when a print job received through a USB port requires it, regardless of the default printer language.

Note: If PS SmartSwitch is data and uses the default printer language speciﬁed in the Setup menu.

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

then the printer does not examine incoming

o,

• When set to On, the printer processes raw binary PostScript print jobs

from computers using the Macintosh operating system.

• When set to Auto, the printer processes print jobs from computers using

either Windows or Macintosh operating systems

• When set to O, the printer ﬁlters PostScript print jobs using the standard

protocol.

Enable USB Port

Disable Enable*

Note: An asterisk (*) next to a value indicates the factory default setting.

Enable the standard USB port.

Restrict external network access

Menu item Description

Restrict external network access

O* On

External network address Specify the network addresses with restricted access.

‑mail address for notiﬁcation Specify an e‑mail address to send a notiﬁcation of logged events.

Ping frequency

1–300 (10*)

Subject Specify the subject and message of the notiﬁcation e‑mail.

Message

Note: An asterisk (*) next to a value indicates the factory default setting.

Restrict access to network sites.

Specify the network query interval in seconds.

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Security

Login Methods

Public

Menu item Description

Manage Permissions

Function Access

Held Jobs Access

Cancel Jobs at the Device

Change Language

Internet Printing Protocol (IPP)

B/W Print

Manage Permissions

Administrative Menus

Security Menu

Network/Ports Menu

Paper Menu

Reports Menu

Function Conﬁguration Menus

Supplies Menu

SE Menu

Device Menu

Manage Permissions

Device Management

Remote Management

Firmware Updates

Import / Export All Settings

Out of Service Erase

Embedded Web Server Access

Control access to the printer functions.

Control access to the printer menus.

Control access to the printer management options.

Local Accounts

Menu item Description

Add User

User Name/Password User Name Password PIN

Create local accounts to manage access to the printer functions.

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Menu item Description

Manage Groups/Permissions

Add Group

Import Access Controls

Function Access Administrative Menus Device Management

All Users

Import Access Controls

Function Access Administrative Menus Device Management

Admin

Function Access

Administrative Menus

Device Management

Certiﬁcate

Menu item Menu item

Conﬁgure Certiﬁcate Defaults

Common Name Organization Name Unit Name Country/Region Province Name City Name Subject Alternate Name

Management

Control group or user access to the printer functions, applications, and security settings.

Set the default values for generated certiﬁcates.

Device Certiﬁcates Generate, delete, or view device certiﬁcates.

Manage CA Certiﬁcates Load, delete, or view Certiﬁcate Authority (CA) certiﬁcates.

Login Restrictions

Menu item Description

1–10 (3*)

Failure time frame

1–60 minutes (5*)

Lockout time

1–60 minutes (5*)

Web Login Timeout

1–120 minutes (10*)

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify the number of failed login attempts before the user gets locked out.

Specify the time frame between failed login attempts before the user gets locked out.

Specify the lockout duration.

Specify the delay for a remote login before the user is logged o automatically.

Page 66

Use printer menus 66

Conﬁdential Print Setup

Menu item Description

Max Invalid PIN

2–10 (0*)

Conﬁdential Job Expiration

O* 1 Hour 4 Hours 24 Hours 1 Week

Repeat Job Expiration

O* 1 Hour 4 Hours 24 Hours 1 Week

Verify Job Expiration

O* 1 Hour 4 Hours 24 Hours 1 Week

Set the number of times an invalid PIN can be entered.

Notes:

• A value of zero turns o this setting.

• When the limit is reached, the print jobs for that user name and PIN are

deleted.

Set the expiration time for conﬁdential print jobs.

Notes:

• If this menu item is changed while conﬁdential print jobs reside in the printer

memory, then the expiration time for those print jobs does not change to the new default value.

• If the printer is turned o, then all conﬁdential jobs held in the printer memory

are deleted.

Set the expiration time for a print job that you want to repeat.

Set the expiration time that the printer prints a copy for the user to examine its quality, before printing the remaining copies.

Reserve Job Expiration

O* 1 Hour 4 Hours 24 Hours 1 Week

Require All Jobs to be Held

O* On

Keep duplicate documents

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the expiration time that the printer stores print jobs for printing later.

Set the printer to hold all print jobs.

Allow the storage of documents with the same ﬁle name.

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Use printer menus 67

Erase Temporary Data Files

Menu item Description

Stored in onboard memory

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Delete all ﬁles stored on the printer memory.

Miscellaneous

Menu item Description

Print Permission

O* On

Security Reset Jumper

Enable “Guest” access* No Eect

Minimum Password Length

0–32

Allow the user to print.

Specify user access to the printer.

Notes:

• The jumper is located beside a lock icon on the controller board.

• Enable “Guest” access gives anyone access to all aspects of the printer.

• No Eect may make access to the printer impossible when the required

security information is unavailable.

Specify the password length.

Note: An asterisk (*) next to a value indicates the factory default setting.

Reports

Menu Settings Page

Menu item Description

Menu Settings Page Print a report that contains the printer menus.

Device

Menu item Description

Device Information Print a report that contains information about the printer.

Device Statistics Print a report about printer usage and supply status.

Proﬁle List Print a list of proﬁles that are stored in the printer.

Asset Report Print a report that contains the printer serial number and model name.

Page 68

Use printer menus 68

Print

Menu item Description

Print Fonts

PCL Fonts PostScript Fonts

Print samples and information about the fonts that are available in each printer language.

Network

Menu item Description

Network Setup Page Print a page that shows the conﬁgured network and wireless settings on the

printer. Note: This menu item appears only in network printers or printers connected

to print servers.

‑Fi Direct Connected Clients Print a page that shows the list of devices that are connected to the printer using

Wi‑Fi Direct.

Note: This menu item appears only when Enable Wi‑Fi Direct is set to On.

Troubleshooting

Menu item Description

Print Quality Test Pages Print sample pages to identify and correct print quality defects.

Page 69

Maintain the printer 69

Maintain the printer

Checking the status of parts and supplies

1 From the control panel, navigate to:

Settings >

2 From the Supply Information section of the pages printed, check the status of parts and supplies.

> Reports > > Device > > Device Statistics >

Conﬁguring supply notiﬁcations

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Settings > Device > Notiﬁcations.

3 From the Supplies menu, click Custom Supply

4 Select a notiﬁcation for each supply item.

5 Apply the changes.

Setting up e

‑mail alerts

Notiﬁcations

Conﬁgure the printer to send e‑mail alerts when supplies are low, when paper must be changed or added, or when there is a paper jam.

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Settings > Device > Notiﬁcations > E

3 Click Setup E-mail Lists and Alerts, and then

4 Apply the changes.

Note: For more information on SMTP server settings, contact your e‑mail provider.

‑mail Alert Setup, and then conﬁgure the settings.

conﬁgure

the settings.

Page 70

Maintain the printer 70

Viewing reports

You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer, network, and supplies.

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Reports, and then click the type of report you want to view.

Ordering parts and supplies

To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, go to you purchased the printer.

www.lexmark.com or contact the place where

Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.

Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and

supplies, may cause damage to your printer.

Using genuine Lexmark parts and supplies

Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. It can also aect warranty coverage. Damage caused by the use of third-party parts and supplies is not covered by the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components.

Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause damage to your printer. After resetting the supply or part counter, your printer may display an error indicating the presence of the reset item.

Ordering a toner cartridge

Notes:

• The estimated cartridge yield is based on the ISO/IEC 19752 standard.

• Extremely low print coverage for extended periods of time may negatively aect actual yield.

Page 71

Maintain the printer 71

Lexmark MS331 and MS431 Return Program toner cartridges

Item United States

and Canada

Return

55B1000 55B2000 55B3000 55B4000 55B5000 55B6000 Program toner cartridge

High yield

55B1H00 55B2H00 55B3H00 55B4H00 55B5H00 55B6H00 Return Program toner cartridge

Extra high

55B1X00 55B2X00 55B3X00 55B4X00 55B5X00 55B6X00 yield Return Program toner cartridge

Corporate

55B100E 55B200E 55B300E 55B400E 55B500E 55B600E Return Program toner

cartridge

High yield

55B1H0E 55B2H0E 55B3H0E 55B4H0E 55B5H0E 55B6H0E Corporate Return Program toner cartridge

European Economic Area

Rest of Asia Paciﬁc

Latin America Rest of

Europe, Middle East, and Africa

Australia and New Zealand

Extra high

55B1X0E 55B2X0E 55B3X0E 55B4X0E 55B5X0E 55B6X0E yield Corporate Return Program toner cartridge

Supported only in the Lexmark MS431 printer model.

Available only for contract‑managed printers. For more information, contact your Lexmark representative or system

1, 2

administrator.

Lexmark MS331 and MS431 regular toner cartridges

Item Worldwide

High yield regular toner cartridge

Extra high yield regular toner cartridge

Supported only in the Lexmark MS331 printer model.

Supported only in the Lexmark MS431 printer model.

55B0HA0

55B0XA0

Page 72

Maintain the printer 72

Lexmark MS439 Return Program toner cartridge

Item Part number

Extra high yield Return Program toner cartridge 55B3X0K

Return Program toner cartridge 55B300K

Lexmark B3340 and B3442 Return Program toner cartridges

Item United States

and Canada

Return Program toner cartridge

High yield Return Program toner cartridge

Extra high yield Return Program toner cartridge*

* Supported only in the Lexmark B3442 printer model.

B341000 B342000 B343000 B344000 B345000 B346000

B341H00 B342H00 B343H00 B344H00 B345H00 B346H00

B341X00 B342X00 B343X00 B344X00 B345X00 B346X00

European Economic Area

Rest of Asia Paciﬁc

Latin America

Rest of Europe, Middle East, and Africa

Lexmark B3340 and B3442 regular toner cartridges

Item Worldwide

High yield regular toner cartridge

Extra high yield regular toner cartridge

Supported only in the Lexmark B3340 printer model.

Supported only in the Lexmark B3442 printer model.

Australia and New Zealand

B340HA0

B340XA0

Lexmark M1342 Regular toner cartridges

Item Europe, Middle East, Africa, and Mexico United States, Canada, and Australia

Regular toner cartridge 24B7005 24B7002

Ordering an imaging unit

Extremely low print coverage for extended periods of time may cause imaging unit parts to fail before the toner is exhausted.

Item Part Number

Regular imaging unit 55B0ZA0

Page 73

Maintain the printer 73

Replacing parts and supplies

Replacing the toner cartridge

1 Open the front door.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

2 Remove the imaging unit.

3 Twist the blue latch, and then remove the used toner cartridge from the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.

Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the quality of future print jobs.

Page 74

Maintain the printer 74

4 Unpack the new toner cartridge.

5 Shake the toner cartridge to redistribute the toner.

Page 75

Maintain the printer 75

6 Insert the new toner cartridge into the imaging unit until it clicks into place.

7 Insert the imaging unit.

8 Close the door.

Replacing the imaging unit

1 Open the front door.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

Page 76

Maintain the printer 76

2 Remove the used imaging unit.

Page 77

Maintain the printer 77

3 Twist the blue latch, and then remove the toner cartridge from the used imaging unit.

4 Unpack the new imaging unit, and then insert the toner cartridge until it clicks into place.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.

Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the quality of future print jobs.

Page 78

Maintain the printer 78

5 Insert the new imaging unit.

6 Close the door.

Replacing the tray

1 Remove the used tray.

2 Unpack the new tray.

3 Insert the new tray.

Replacing the pick roller assembly

1 Turn

2 Unplug the power cord from the electrical outlet, and then from the printer.

the printer.

o

Page 79

Maintain the printer 79

3 Open the front door.

4 Remove the imaging unit.

5 Close the front door.

6 Remove the tray.

Page 80

Maintain the printer 80

7 Position the printer on its side.

8 Remove the used pick roller assembly.

9 Unpack the new pick roller assembly.

Note: To avoid contamination, make sure that your hands are clean.

Page 81

Maintain the printer 81

10 Insert the new pick roller assembly.

11 Place the printer in its original position, and then insert the tray.

12 Open the front door.

13 Insert the imaging unit.

14 Close the front door.

15 Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of

to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

or electrical shock, connect the power cord

ﬁre

16 Turn on the printer.

Page 82

Maintain the printer 82

Replacing the tray separator roller

1 Remove the tray, and then remove the used separator roller.

2 Unpack the new separator roller.

Note: To avoid contamination, make sure that your hands are clean.

3 Insert the new separator roller.

4 Insert the tray.

Page 83

Maintain the printer 83

Resetting the supply usage counters

1 From the control panel, navigate to:

Settings >

> Device > > Maintenance > > Conﬁg Menu > > Supply Usage And Counters

2 Select the counter that you want to reset.

Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and

remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause damage to your printer. After resetting the supply or part counter, your printer may display an error indicating the presence of the reset item.

Cleaning printer parts

Cleaning the printer

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the

printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

Notes:

• Perform this task after every few months.

• Damage to the printer caused by improper handling is not covered by the printer warranty.

1 Turn o the printer, and then unplug the power cord from the electrical outlet.

2 Remove paper from the standard bin and multipurpose feeder.

3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.

4 Wipe the outside of the printer with a damp, soft, lint‑free cloth.

Notes:

• Do not use household cleaners or detergents, as they may damage the

of the printer.

ﬁnish

• Make sure that all areas of the printer are dry after cleaning.

5 Connect the power cord to the electrical outlet, and then turn on the printer.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

Cleaning the pick roller assembly

1 Turn o the printer.

2 Unplug the power cord from the electrical outlet, and then from the printer.

Page 84

Maintain the printer 84

3 Open the front door.

4 Remove the imaging unit.

5 Close the front door.

6 Remove the tray.

Page 85

Maintain the printer 85

7 Position the printer on its side.

8 Remove the pick roller assembly.

9 Apply isopropyl alcohol to a soft, lint-free cloth, and then wipe the pick roller assembly.

Page 86

Maintain the printer 86

10 Insert the pick roller assembly.

11 Place the printer in its original position, and then insert the tray.

12 Open the front door.

13 Insert the imaging unit.

14 Close the front door.

15 Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of

to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

or electrical shock, connect the power cord

ﬁre

16 Turn on the printer.

Page 87

Maintain the printer 87

Saving energy and paper

Conﬁguring the power save mode settings

Sleep mode

1 From the control panel, navigate to:

Settings >

2 Enter the amount of time that the printer stays idle before it enters Sleep mode.

Hibernate mode

1 From the control panel, navigate to:

Settings >

2 Select the amount of time before the printer enters Hibernate mode.

Notes:

• Make sure to wake the printer from Hibernate mode before sending a print job.

• To wake the printer from Hibernate mode, press the power button.

• The Embedded Web Server is disabled when the printer is in Hibernate mode.

> Device > > Power Management > > Timeouts > > Sleep Mode >

> Device > > Power Management > > Timeouts > > Hibernate Timeout >

Conserving supplies

• Print on both sides of the paper.

Note: Two-sided printing is the default setting in the print driver.

• Print multiple pages on a single sheet of paper.

• Use the preview feature to see how the document looks like before printing it.

• Print one copy of the document to check its content and format for accuracy.

Moving the printer to another location

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require

two or more people to lift it safely.

CAUTION—POTENTIAL INJURY: To avoid the risk of provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:

• Make sure that all doors and trays are closed.

• Turn o the printer, and then unplug the power cord from the electrical outlet.

• Disconnect all cords and cables from the printer.

or electrical shock, use only the power cord

ﬁre

Page 88

Maintain the printer 88

• If the printer has separate ﬂoor-standing optional trays or output options attached to it, then disconnect

them before moving the printer.

• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in

• If the printer does not have a caster base but is

the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same time.

ﬂooring.

conﬁgured

with optional trays or output options, then remove

• Always use the handholds on the printer to lift it.

• Any cart used to move the printer must have a surface able to support the full footprint of the printer.

• Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

• Keep the printer in an upright position.

• Avoid severe jarring movements.

• Make sure that your ﬁngers are not under the printer when you set it down.

• Make sure that there is adequate clearance around the printer.

Note: Damage to the printer caused by improper moving is not covered by the printer warranty.

Shipping the printer

For shipping instructions, go to

http://support.lexmark.com or contact customer support.

Page 89

Troubleshoot a problem 89

Troubleshoot a problem

Print quality problems

Find the image that resembles the print quality problem you are having, and then click the link below it to read problem-solving steps.

“Blank or white pages” on page 90

“Gray background” on page 95

“Dark print” on page 91 “Fine lines are not printed

correctly” on page 93

“Horizontal light bands” on page 105

“Incorrect margins” on page 97

“Folded or wrinkled paper” on page 94

“Light print” on page 97

“Mottled print and dots” on page 99

“Paper curl” on page 100 “Print crooked or skewed”

on page 102

“Repeating defects” on page 111

Page 90

Troubleshoot a problem 90

“Solid black pages” on page 103

“Vertical dark lines or streaks” on page 109

“Text or images cut o” on page 104

“Vertical dark streaks with print missing” on page 110

Printing problems

Print quality is poor

“Toner easily rubs o” on page 105

“Vertical light bands” on page 106

“Vertical dark bands” on page 108

“Vertical white lines” on page 107

Blank or white pages

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troub leshoo ting > Print Quality Test Pages. For non‑touch‑screen printer models, press

navigate through the settings.

Page 91

Troubleshoot a problem 91

Action Yes No

Step 1

a Check if the printer is using a genuine and supported Lexmark

toner cartridge. Note: If the cartridge is not supported, then install a

supported one.

b Print the document.

Is the printer printing blank or white pages?

Step 2

a Remove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum under the imaging unit. Doing so may aect the quality of future print jobs.

b Check the imaging unit for signs of damage.

Note: Make sure that the photoconductor drum contact is not

bent or out of place.

c Firmly shake the imaging unit to redistribute the toner.

d Insert the imaging unit.

e Print the document.

Go to step 2. The problem is

solved.

Go to step 3. The problem is

solved.

Is the printer printing blank or white pages?

Step 3

Replace the toner cartridge.

Is the printer printing blank or white pages?

Step 4

Replace the imaging unit.

Is the printer printing blank or white pages?

Dark print

Go to step 4. The problem is

solved.

Contact

support.

customer

The problem is solved.

Page 92

Troubleshoot a problem 92

navigate through the settings.

Action Yes No

Step 1

a Check if the printer is using a genuine and supported Lexmark

toner cartridge. Note: If the cartridge is not supported, then install a

supported one.

b Print the document.

Is the print dark?

Step 2

a Turn o the printer, wait for about 10 seconds, and then turn on

the printer.

b Reduce toner darkness.

From the control panel, navigate to:

Settings > Print > Quality > Toner Darkness

c Print the document.

Is the print dark?

Step 3

a Depending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Go to step 2. The problem is

solved.

Go to step 3. The problem is

solved.

Go to step 4. The problem is

solved.

Notes:

• Make sure that the setting matches the paper loaded.

• You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tray Conﬁg urati on > Paper Size/Type.

b Print the document.

Is the print dark?

Step 4

Check if the paper has texture or rough ﬁnishes.

Are you printing on textured or rough paper?

Step 5

a Replace textured paper with plain paper.

b Print the document.

Is the print dark?

Go to step 5. Go to step 6.

Go to step 6. The problem is

solved.

Page 93

Troubleshoot a problem 93

Action Yes No

Step 6

a Load paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

b Print the document.

Is the print dark?

Step 7

a Remove, and then insert the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum under the imaging unit. Doing so may aect the quality of future print jobs.

b Print the document.

Is the print dark?

Step 8

a Replace the imaging unit.

b Print the document.

Go to step 7. The problem is

solved.

Go to step 8. The problem is

solved.

Contact

support.

customer

The problem is solved.

Is the print dark?

Fine lines are not printed correctly

navigate through the settings.

Page 94

Troubleshoot a problem 94

Action Yes No

Step 1

a Check if the printer is using a genuine and supported Lexmark

toner cartridge. Note: If the cartridge is not supported, then install a

supported one.

b Print the document.

Are ﬁne lines not printed correctly?

Step 2

a Increase toner darkness.

From the control panel, navigate to:

Settings > Print > Quality > Toner Darkness

b Print the document.

Are ﬁne lines not printed correctly?

Folded or wrinkled paper

Go to step 2. The problem is

solved.

Contact

support.

customer

The problem is solved.

navigate through the settings.

Action Yes No

Step 1

a Check if the printer is using a genuine and supported Lexmark

toner cartridge. Note: If the cartridge is not supported, then install a

supported one.

Go to step 2. The problem is

solved.

b Print the document.

Is the paper folded or wrinkled?

Page 95

Troubleshoot a problem 95

Action Yes No

Step 2

a Load paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

b Print the document.

Is the paper folded or wrinkled?

Step 3

a Depending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

• Make sure that the setting matches the paper loaded.

• You can also change the setting from the printer control

panel. Navigate to Settings > Paper > Tray Conﬁg urati on > Paper Size/Type.

b Print the document.

Is the paper folded or wrinkled?

Gray background

Go to step 3. The problem is

solved.

Contact

support.

customer

The problem is solved.

navigate through the settings.

Action Yes No

Step 1

a Turn o the printer, wait for 10 seconds, and then turn on the

printer.

Go to step 2. The problem is

solved.

b Decrease toner darkness.

From the control panel, navigate to:

Settings > Print > Quality > Toner Darkness

c Print the document.

Does gray background appear on prints?

Page 96

Troubleshoot a problem 96

Action Yes No

Step 2

a Check if the printer is using a genuine and supported Lexmark

toner cartridge. Note: If the toner cartridge is not supported, then install a

supported one.

b Print the document.

Does gray background appear on prints?

Step 3

a Depending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

• Make sure that the setting matches the paper loaded.

• You can also change the setting from the printer control

panel. Navigate to Settings > Paper > Tray Conﬁg urati on > Paper Size/Type.

b Print the document.

Does gray background appear on prints?

Step 4

a Remove, and then insert the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum under the imaging unit. Doing so may aect the quality of future print jobs.

b Print the document.

Go to step 3. The problem is

solved.

Go to step 4. The problem is

solved.

Go to step 5. The problem is

solved.

Does gray background appear on prints?

Step 5

a Update the printer ﬁrmware. For more information, see

“Updating ﬁrmware” on page 25.

b Print the document.

Does gray background appear on prints?

Step 6

a Replace the imaging unit.

b Print the document.

Does gray background appear on prints?

Go to step 6. The problem is

solved.

Contact

support.

customer

The problem is solved.

Page 97

Troubleshoot a problem 97

Incorrect margins

Action Yes No

Step 1

a Adjust the paper guides to the correct position for the paper

loaded.

b Print the document.

Are the margins correct?

Step 2

a Set the paper size.

From the control panel, navigate to:

Settings > Paper > Tray

Conﬁguration

> Paper Size/Type

b Print the document.

Are the margins correct?

Step 3

a Depending on your operating system, specify the paper size

from the Printing Preferences or Print dialog.

Note: Make sure that the setting matches the paper loaded.

b Print the document.

Are the margins correct?

The problem is solved.

Go to step 2.

Go to step 3.

Contact

support.

customer

Light print

navigate through the settings.

Page 98

Troubleshoot a problem 98

Action Yes No

Step 1

a Check if the printer is using a genuine and supported Lexmark

toner cartridge. Note: If the cartridge is not supported, then install a

supported one.

b Print the document.

Is the print light?

Step 2

a Turn o the printer, wait for about 10 seconds, and then turn on

the printer.

b Increase toner darkness.

From the control panel, navigate to:

Settings > Print > Quality > Toner Darkness

c Print the document.

Is the print light?

Step 3

a Depending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Go to step 2. The problem is

solved.

Go to step 3. The problem is

solved.

Go to step 4. The problem is

solved.

Notes:

• Make sure that the setting matches the paper loaded.

• You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tray Conﬁg urati on > Paper Size/Type.

b Print the document.

Is the print light?

Step 4

a Depending on your operating system, specify the print

resolution from the Printing Preferences or Print dialog.

b Set the resolution to 600 dpi.

c Print the document.

Is the print light?

Go to step 5. The problem is

solved.

Page 99

Troubleshoot a problem 99

Action Yes No

Step 5

a Remove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure to light can cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum under the imaging unit. Doing so may aect the quality of future print jobs.

b Firmly shake the imaging unit to redistribute the toner.

c Insert the imaging unit.

d Turn o the printer, wait for 10 seconds, and then turn on the

printer.

e Print the document.

Is the print light?

Step 6

a Check the status of the toner cartridge.

From the control panel, navigate to:

Settings > Reports > Device > Device Statistics

b From the Supply Information section of the pages printed,

check the status of the toner cartridge.

Go to step 6. The problem is

solved.

Go to step 7. Contact

support.

customer

Is the toner cartridge near end of life?

Step 7

a Replace the toner cartridge.

Contact

support.

customer

The problem is solved.

b Print the document.

Is the print light?

Mottled print and dots

navigate through the settings.

Page 100

Troubleshoot a problem 100

Action Yes No

Step 1

a Check if the printer is using a genuine and supported Lexmark

toner cartridge. Note: If the cartridge is not supported, then install a

supported one.

b Print the document.

Is the print mottled?

Step 2

Check the printer for leaked toner contamination.

Is the printer free of leaked toner?

Step 3

a Check the status of the imaging unit.

From the control panel, navigate to:

Settings > Reports > Device > Device Statistics

b From the Supply Information section of the pages printed,

check the status of the imaging unit.

Is the imaging unit near end of life?

Go to step 2. The problem is

solved.

Go to step 3. Contact

support.

Go to step 4. Contact

support.

customer

Step 4

a Replace the imaging unit.

Contact customer

support.

The problem is solved.

b Print the document.

Is the print mottled?

Paper curl

navigate through the settings.

Lexmark B3442dw, B3340dw, MS431dw, M1342, MB3442i User guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Safety information

Conventions

Product statements

Learn about the printer

Finding information about the printer

Finding the printer serial number

Using the control panel

Understanding the status of the indicator light

Selecting paper

Paper guidelines

Paper characteristics

Unacceptable paper

Selecting preprinted forms and letterhead

Storing paper

Supported paper sizes

Supported paper types

Supported paper weights

Selecting a location for the printer

Attaching cables

Installing optional trays

Loading paper and specialty media

Setting the paper size and type

Loading trays

Loading the multipurpose feeder

Linking trays

Installing the printer software

Adding printers to a computer

Adding available options in the print driver

Networking

Connecting a mobile device to the printer

Connecting a computer to the printer

Checking the printer connectivity

Printing the Menu Settings Page

Secure the printer

Locating the security slot

Erasing printer memory

Restoring factory default settings

Statement of Volatility

Print

Printing from a computer

Printing from a mobile device

Printing from a mobile device using Lexmark Mobile Print

Printing from a mobile device using Mopria Print Service

Printing from a mobile device using AirPrint

Printing a font sample list

Placing separator sheets between copies

Canceling a print job

Adjusting toner darkness

Use printer menus

Menu map

Device

Preferences

Power Management

Anonymous Data Collection

Restore Factory Defaults

Maintenance

Out of Service Erase

About this Printer

Print

Layout

Setup

Quality

PostScript

Image

Paper

Universal Setup

Media Types

Network Overview

Wireless

Ethernet

SNMP

IPSec

802.1x

Restrict external network access

Security