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This publication could include technical inaccuracies or typographical errors. Changes are periodically made to
the information herein; these changes will be incorporated in later editions. Improvements or changes in the
products or the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to
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Evaluation and verification of operation in conjunction with other products, programs, or services, except those
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All other trademarks are the property of their respective owners.
This software and any accompanying documentation provided under this agreement are commercial computer
software and documentation developed exclusively at private expense.
2
Licensing Notice
This product contains software developed and copyrighted by Lexmark.
In addition, the product software may contain:
•Software licensed under the provisions of the GNU General P ublic License version 2 and/or the GNU
Lesser General Public License version 2.1
•Software licensed under other licenses
Click the title of the document you want to review:
•Third-party licenses
The third-party software covered by these third-party licenses is free software; you can redistribute it and/or
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Software source code
This product includes software, JmDNS 0.2, developed and distributed by Arthur van Hoff and Ric Blair and
distributed according to the GNU Lesser General Public License, v2.1
(http://www.gnu.org/copyleft/lesser.txt). The sourcecode is available locally at:
How do I get to the server after installing?................................................. 124
How do I discove r p rinters?..... .. ............. .. .............. .. ............. .. ... ............. .. . 125
Is IPX supported?....................................................................................... 126
Is there any way to speed up device discoveries?..................................... 126
What are the differences between the Application and the Web Client?... 127
What do the lines through some devices mean?....................................... 127
Why are some devices displayed in red text?............................................ 127
How do I create a filter and apply it to a folder?......................................... 128
What is MarkVision Messenger?................................................................ 129
How do you crea te ac tions?............. .. ............. .. ............. ... ............. .. .......... 130
Where is the README file?....................................................................... 131
How do I change the MarkVision Web Server port?.................................. 132
Where can I find additional Tivoli support for Mar kVision? ...................... .. 132
Are sensitive files displayed when viewing encrypted hard disk drives?.... 133
Contents
6
1
Introduction to MarkVision Professional
Introduction
MarkVisionTM Professional (MVP) is a Web-enabled device management utility designed f or IT staff.
MarkVision works as a client-serv er applica tion. The serve r component is r esponsible for discovering
and communicating with devices on the network and providing information about them to a client.
The client is then responsible for displaying information about the devices to a user and providing
them with an interface to manage those devices.
The ability to use MarkVision through a Web Client provides the convenience of accessing all of
MVP's management options from virtually any location. While MarkVision's built-in security
provisions help to prevent unauthorized access to devi ces on your network, an authorized user can
access an instance of the W eb Client by con necting to the Mar kVision Ser ver through suppor ted web
browsers. After logging on, all of the information being managed by MarkVision becomes instantly
available to authorized users anywhere with web access.
MarkVision's highly customizable format and various tasks also provide highly versatile options for
managing devices. You can configur e MarkVision to display specific device i n formation to see only
the information of interest to you. By using Quick Find or by creating Discovery Profiles, you can
quickly and efficientl y locate specific devices on your network. Exte nsive Folders and Filters can then
be used to group devices based on one or multiple characteristics (such as color capability, input
capacity, and speed) or conditions (such as cover open, low toner, low paper, and paper jam).
The goal of MarkVision Professional is to provide the most comprehensive and efficient device
management capabilities available. Here are a few examples of what MarkVision can do:
MarkVision helps to:
•Quickly troubl eshoot printing issues on the network and fix them before they become cr itical
and disruptive.
•Remotely perform printer and printer adapter maintenance and routine updates.
With MarkVision Professional , you can:
•Diagnose and fix printing problems using Quick Find to locate a specific device on the
network.
•Use extensive Filt ers to find and group devices based on one or more characteristics (such
as color capability, input capacity, speed, and multifunction capabilities) or conditions (such
as cover open, low toner, low paper, and paper jam).
•Configure settings on multiple devices simultaneously with customizable device policies.
Introduction to MarkVision Professional
7
•Display devices that meet predefined criteria (such as Toner Low) so you can fix problems
before they affect user produc tivity.
•Schedule time-intensive activities, such as company-wide device discovery or updating print
server firmware when network use is at a minimum.
•Prevent unauthorized access to devices on the network.
•Download plug-ins for additional device support at runtime.
Note: This book is written for administrators. To complete these tasks successfully, you
should have a working knowledge of your network hardware and software.
Terms used in this document
MarkVision Professio nal (also refer red to as MarkV ision or MVP) ref ers to the compone nts that make
up MarkVision Professional : the MarkVision Server, the MarkVision Web Client, and the Web site
files that enable remote installat ion of MarkVision Professional.
MarkVision Web Client refers to MarkVision Professional running through a browser.
MarkVision Server refers to a server that collects data from network-attached pri n ters and provides
information to MarkVision Clients.
Note: Within this document, printers and print servers are in some instances referred to
as "devices."
What’s new in MarkVision Professional 11.0
MarkVision Professional 11.0 includes several new features and enhancements to provide even
greater control of your network device s.
•Secure communication
MVP 11.0 provides the option to implement secure communic ation between the MarkVision
Server and devices that support the same security protocol, reducing the possibility of either
user information or device commands from being compromised when administrators work
with the devices over the network.
•Bookmark Management
The Bookmark Management feature lets a user save links or “bookmarks” i n pri n ter
permanent memory. These bookmarks point to printable documents that are stored on
remote servers or on the Internet, and can then be accessed through the printer operator
panel of a supported device. MVP’s Bookmark Management feature also allows a user to
organize bookmarks into folders and to protect access to bookmarks with a secure PIN
access number .
•Wireless device suppor t
MVP 11.0 provides the capabilit y to configure the wireless settings for the Lexmark™ N8050
wireless print server.
Terms used in this document
8
•Confidential print job settings
New settings have been added to the General Settings (Printer) task for MVP 11.0 that help
protect confidential print jobs. The Confidential Print Job Expiration setting lets an
administrator set a specific t ime interval tha t a confidential print job will remai n idle in a pri nter
queue before it is deleted. The Confidential Print Job Lockout sett ing lets an administrator set
the number of times that a PIN access number can be entered at the printer operat or panel
when printing a confidential print job before the job i s deleted.
•Device policy opti ons
Several new device policy options have been added to the Device Policies Create/Manage
task to provide enhanced configuration capabilities for new MVP features including
Confidential Print Job Expira tion, Confidential Pr int Job Lockout, and wirel ess device support.
•Expanded PIN access number range
The range of digits for PIN access numbers has been expanded from 1—6 to 0—9 for
supported tasks and devices.
•More supported devices
MarkVision Professional 11.0 supports even more devices. For a complete list of supported
devices, see Supported devices.
MarkVision components
The MarkVision Client
The MarkVision Client is a Java program that provides the user with an interface for managing
devices. The client can exist in two forms: as a standalone Java application or as a browser-based
Java applet.
MarkVision Client Application
The standalone application can be installed lo cally on a user’s workstation. MarkVi sion Client files
are then copied onto the user’s computer during the installation process.
MarkVision W eb Clie nt
The browser-based client is a version of the client that can be accessed through a supported web
browser by using the URL http://<yourserver>/markvision. If the MarkVision Server is not the
default server on your machine, you can use the URL http://<yourserver>:9180/markvision.
In order to run the Web Client, you must first enable your web browser to support Sun’s Java
Runtime Environment (JRE) by installing the Java plug-i n.
Note: In Windows environments, the plug-in is provided and the user will automatically
be prompted to install it the first time they run the MarkVision Web Client . For
information on the Java plug-in soft ware and to download available vers ions of the
MarkVision components
9
plug-in for UNIX and ot her platforms, go to: http://java.sun.com/products/plugin/
index.html.
The MarkVision Client applicati on and the Web Client are essentially the same program. All
information that is being managed by the MarkVision Server is available to users of either the
application or We b Client. The only dif ferences ar e that th e application does not require installat ion of
the Java plug-in and may require less startup time because some files are stored locally on the
user’s workstation. However, anyone who does not run MarkVision Professional on a regular basis,
or who is not currently working from their workstation, should use the Web Client version of MVP. In
this case, there is no need to install any MarkVision files in order to use the client.
MarkVision Messenger
MarkVision Messenger works with MarkVision Professional to provide technicians with e-mail
notification or command line execution when a network printer triggers a pre-defined event (such as
Paper Tray Missing, Toner Low, and many more). The heart of MarkVision Messenger is a “service”
that runs inside the MarkVision Server. To use this service, the user creates “actions” using a
browser-based interface. Users can access MarkVision Messenger either by launching it from the
Action menu in the MVP application, or by using the URL http://<yourserver>/messenger in your
browser. For more information, see the MarkVision Messenger section of this User’s Guide.
MarkVision Server
The MarkVision Server is the engine that powers MarkVision. The MarkVision Server is the single
point of contact between an instance of the MarkVision Client and all of the devices that MVP
manages. The first time a client requests information, the MarkVis ion Server gathers the new
information from the device and stores it in a cache. Each subsequent request for the same
information is then retrieved from the cache. This saves valuable network resources by eliminating
redundant network traffic from duplicate requests.
The MarkVision Server also eli minates the complex ity of talk ing to a wide variet y of network devic es.
Client programs only need to send a single protocol to the server, which in turn knows how to
communicate with the devices.
In order for the system archit ect ure to work, at l east one Mark V isi on Serv er must exis t on a net work .
It is possible to install multiple instances of the MarkVision Server on a network, however, a client
can only connect with one server at a time.
MarkVision We b Server
MarkVision Professional provides a web server for the browser-based components of the product
(MVP Web Client and MarkVision Messenger ) as part of the MarkVision Professional package. The
MVP Web Server is autom atically installed along with the MarkVision Server.
During installation, you are give n the option t o make the Mar kVis ion web server the defaul t server on
the machine. This allows the browser-based application to access the server from the standard por t
(80), which requires no additional numbering in the URL. If this opt ion is not selected, the MVP Web
MarkVision components
10
Server accepts HTTP requests on a non-standard port (9180) that does not interfere with any other
existing web servers.
System requirements
The following are minimum requirements for installing and running MarkVision Professional. These
requirements are for both the server and the client, and should be in place before you install
MarkVision.
Client system:
•Windows 98 SE/Me, Windows NT, Windows 2000, Windows XP, Windows 2003 Server, Mac
OS X 10.2.8 (or higher), or a supported UNIX Client system
•30MB available hard disk space
•Internet or TCP/IP connection
•A supported web browser, such as Windows Internet Explorer 6.x or later, Netscape
Navigator 6.x or later, or the Mozilla version that shipped with your operating system.
•Java 1.4 software update (see table for specific operating systems)
Server system:
•Windows NT (Service Pack 4.0 or late r), Windows 2000, Windows XP, Windows XP SP2,
Windows 2003 Server, Windows 2003 Server SP1, Mac OS X server 10.2.3 (or higher),
Novell 6 or 6.5, or a supported UNIX server system
•70MB available hard disk space
•Internet or TCP/IP connection
•Java 1.4 software update (see table for specific operating systems)
Minimum RAM and processor configurations for multiple devices
HP 4345 MFPIBM InfoPrint 20
HP 8550 MFPIBM InfoPrint 21
HP 8550GNIBM Infoprint 1145 MFP
HP Business InkJet 2250TNIBM Infoprint 1145L MFP
HP Color LaserJet 3550NIBM InfoPrint Color 8
HP Color LaserJet 3700DTNIBM LaserPrinter 4039
HP Color LaserJet 4500IBM Network Printer 12
HP Color LaserJet 4550 SeriesIBM Network Printer 17
HP Color LaserJet 4650 DTNKonica KL-3015
HP Color LaserJet 5550DTNKyocera FS-C5016N
HP Color LaserJet 8500Kyocera FS-1700
HP Color LaserJet 9500nKyocera FS-1750
HP LaserJ et 1320 NWKyocera FS-1800
HP LaserJet 2100 SeriesKyocera FS-3750
HP LaserJet 2200Kyocera FS-3800
HP LaserJ et 2420 DNKyocera FS-3820N
HP LaserJet 2430 TNKyocera FS-3830N
HP LaserJet 3300 MFP SeriesKyocera FS-7000
HP LaserJet 4000 SeriesKyocera FS-9000
HP LaserJet 4050 SeriesKyocera FS-9100DN
HP LaserJet 4100 MFP SeriesLexmark™ 4079 plus
HP LaserJet 4250 DTNLexmark C510
HP LaserJet 4350 DTNLexmark C750
HP LaserJet 5000 Series Lexmark C752
HP LaserJet 5/5MLexmark C760
HP LaserJet 5siLexmark C762
HP LaserJet 8000 SeriesLexmark C910
HP LaserJet 8100 SeriesLexmark C912
HP LaserJet 8150 SeriesLexmark C920
HP LaserJet 9000 SeriesLexmark E230
HP LaserJet 9050NLexmark E232
HP Mopier 320Lexmark E234
1Make sure you have 70MB of hard disk space available for a complete installation.
2Decide where to install the MarkVision Server.
You must install at least one MarkVision Server on the network.
Note: You may install any of the other packages on the same workstation running the
MarkVision Server, although this is not necessary.
Where to install MarkVision components
If your devices are distributed across a local area network (LAN) or wide area network (WAN),
network traffic inc reases as users try to access them. With MarkVis ion, you can choose where to
install components, letting you reduce network traffic.
To minimize network traffic and improve perfo rmance, install the MarkVision Server on a host that
offers relativel y high-speed access to users and to the devices you want to monitor.
Installable components
MarkVision supplies several installable components
•MarkVision Application–Installs the primary client application that is used to manage your
devices. This application requires a MarkVision Server to be available on the network.
•MarkVision Server–Installs the necessary files to set up the MarkVision Server.
•MarkVision Messenger–Installs the MarkVision Messenger Web-based utility.
•MarkVision Web Client–Installs a Web browser-based version of the MarkVision Cli ent to
the MarkVision Server, al lowing you to access MVP from a remote location using a browser.
Because the installation process is operating system-specific, ther e a re different install
packages that can be used for this version of th e cli ent. These files include:
Using MarkVision Professional
17
•Windows Web package
•Mac OS X Web package
•UNIX Web package (Java runtime environment is required)
When you are installing the MarkVision components, a dialog will appear that shows th e hiera rchy in
which the different components can be installed. You can install the MarkVision application and the
MarkVision Server separately; the application only requires that one instance of the MarkVision
Server be installed somewhere on the network, not necessarily on the same machine.
Note: For Windows based operating systems, you must also be sur e to select the par ent
branches in the hierarchy i f you want to include a ny items located i n a sub-branch.
Installation notes
In order to run the Web Client, you must first enable your web browser to support Sun’s Java
Runtime Environment (JRE) by installing the Java Plug-in. In Windows environments, the plug-in is
provided and the user is automatically prompted to install it the first time they run the MarkVision
Web Client.
Note: The MarkVision Client program does not r equire the installation of the browser
plug-in.
The MarkVision Web Server is automatically installed along with the MarkVision Server.
MarkVision Professional rel ies on technology that i s specific to the web server that it prov ides, so it is
not possible to use other web servers to make MarkVision available. During installation, you are
given the choice to make the MarkVision web server the default server on the machine. This allows
the browser-based application to acces s the server from the standard port (80), which require s no
additional numbering in the URL. When t his option i s rejected, the MarkV ision W eb Server li stens for
HTTP requests on a non-standard port (9180) that should not int erfere with any other existing web
servers.
Note: If another web server is listening on port 80, the option to have the MVP Server
listen on the default web port (80) is not present.
As an administrator, if you already have a department or corporate web server on which you want to
publish the URL to access MarkVision Professional or Mess enger, we recommend that you create a
URL on your current web server that automatically forwards the user’s browser to the URL used by
either tool.
Installing MarkVision Professional for Windows and Mac OS X systems
To install MarkVision Professional 11.0:
1Go to www.lexmark.com.
2Click Products and Supplies.
Installing MarkVision Professional
18
3Click Software.
4Click MarkVision Professional.
5Download the MarkVision Professional 11.0 package.
6Open the MarkVision Professional Installation package, and follow the instructions on the
screen.
For a successful installation
•The operating system must be supported by MarkVision Professional.
•You must use a supported web browser.
To uninstall MarkVision Professional
To remove MVP from a Windows system, select MarkVision Professional in the Add/Remove
Programs application, or go to Start
Mac OS X system, run the MarkVision Professional Uninst aller application located in Appli cations/
Utilities. This will shut down both servers that are running and then remove all aspects of MarkV ision
Professional.
Æ Programs Æ Lexmark Æ Lexmark Software Uninstall. For a
/Applications/Utilities/MarkVision Pro Server Control
Installing MarkVision Professional for UNIX systems
MarkVision Professional supports multiple UNIX operating systems.
Installing MarkVision Professional
19
HP-UX
1Download the MVP package file from the Lexmark Web site into the /tmp directory, and
extract the package file:
# /usr/contrib/bin/gunzip /tmp/markvision-pro-hpux11.pkg.gz
2Start the System Administration Manager by typing /usr/sbin/sam &.
3On the SAM areas screen, click Software Management.
4Click Install Software to Local Host. The SD Install-Software Selection screen and Specify
Source dialog appear. If these dialogs do not appear, go to the Actions menu and click
Change Source to open the Specify Source dialog.
5Make sure that the hostname of the computer that you are installing on appears in the Host
Name text box. If it does not, enter the hostname or select it from the list.
6In the Source Depot Path field, enter the full path to the HP-UX package file:
/tmp/markvision-pro-hpux11.pkg
7Mak e sure C h a ng e So ftware View is set to All Bundles. If it is not:
aClick Change Software View.
bOn the Soft ware View screen, click All Bundles, and then click OK.
8On the Specify Source screen, click OK.
9Select the bundles you want to install. There are two ways to mark the packages: for
installing all the MarkVision packages at once or installing individual packages.
To install all the MarkVision packages at once
aClick the MarkVisionPro bundle.
bGo to the Actions menu, select Mark for Install. This marks all the MarkVision
Professional packages for install.
cSkip to step 10.
To install individual packages
aDouble-click the MarkVisionPro bundle. This displays the serv er and client packages.
bDouble-click each package bundle to view its contents.
cFor each package that you want to install, click the package, and then go to the Actions
menu and select Mark for Install. A “Yes” appears beside each package that you have
selected to install.
10Go to the Actions menu and select Install (analysis).
11Click OK. A confirmation message appears.
Installing MarkVision Professional
20
12Click Yes to start the installati on.
Note: If the HOME variable was not set for root when y ou started SAM, an error message
appears. Ignore the message and click OK.
13During Installation, select Logfile to view the installation log.
Note: Make sure there are no errors or warnings during installation.
14When installation is finished, select Done to return to the SD Install -Software Selection
screen.
15Click File, and then click Exit to return to the Software Management screen.
16Enter the following in the command line and answer any questions that may appear:
/opt/lexmark/setup.mvjserver
This file will set up the MarkVision Serve r users for use with the MarkVision Professional
server.
AIX
1Download the MVP package file from the Lexmark Web site and place the package fil e in t he
/tmp directory.
2Type the following in the command line and press Enter:
smit install_latest
3When prompted to enter the input device directory for software, enter:
/tmp/markvision-pro-aix.pkg
4All packages are normally installed by default, though you can choose to install some
packages individually. To install only the packages you want:
aUnder the Software to Install option, select List.
bSelect the packages you want to install.
cSelect Do.
5Specify any other install options, such as COMMIT.
6Select Do to begin installing MarkVision Professional. A message is displayed when
installation is finished.
7Enter the following in the command line and answer any questions that appear:
/usr/lpp/markvision_pro/setup.mvjserver
Installing MarkVision Professional
21
RedHat Linux; SuSE Linux
1Download the MVP package file from the Lexmark Web site and place the package fil e in t he
/tmp directory.
2Unzip and untar the file:
$ tar zxvf /tmp/markvision-pro-linux-glibc2-x86.tar.gz
3cd to the package directory:
$ cd /tmp/markvision-pro-linux-glibc2-x86
4Install either all or individual MarkVision components:
•To install all MarkVision components, issue the command:
rpm -ivh *.rpm
•To install individual MarkVision Professional components, specify the file name of the
MarkVision Professional component that you want to install. For example, to install just
the MarkVision Professi onal Server, issue the command:
rpm -ivh markvision-pro-MVJserver-*.i386.rpm
or
rpm -ivh markvision-pro-MVJclient-*.i386.rpm
5Type the following on the command line and answer any questions that appear:
/usr/local/lexmark/setup.mvjserver
Solaris SPARC systems
1Download the MVP package file from the Lexmark Web site and place the package fil e in t he
/tmp directory.
2Start the package installation program :
pkgadd -d /tmp/markvision-pro-solari s2-sparc.pkg
3When a list of available packages appears:
aIf you want to install all the packages, type all and then press Enter.
bI f you want to install individual packages, ty pe each package number separated by a
comma and then press Enter. For example: 1,2,3.
4Follow the prompts and answer any questions that appear on the screen:
aTo accept the defaults, press Enter.
bTo answer yes/no questions, type y, n, or ?, and then press Enter.
Installing MarkVision Professional
22
cWhen a message appears telling you the installation was successful, type q to quit.
Note: You must install all the packages in the same location.
5Type the following on the command line and answer any questions that appear:
/usr/mv_pro/bin (executable files)
/usr/mv_pro/etc (configur able files)
/usr/mv_pro / lib (a rc h iv e /library (JAR ) fil e s)
Setting up the MarkVision Professional UNIX Server
Once the MarkVision Professional package is installed on a system, a setup script must run to
complete the installati on process. This script is installed at:
<install-dir>/setup.mjserver
The MarkVision Server must be run as a standard system daemon. It collects information about
network attached devices, such as printers and print servers. For security reasons, this daemon
must be run as a normal user with no special privileges. Ther efore, we reco mmend using an existing
user ID or to create a special user ID for this daemon to run as.
The default user ID is user nobody. Most modern UNIX systems ship with this ID pre-inst alled. If you
want to change it and use a different ID (for example markvision), create the user ID before running
the setup script.
The setup script checks if the Mark Vision Serve r is currently runni ng, and if so will exit, prompting the
user to stop the server using t he appropriat e command. If the se rver is not running, it prompts for t he
user ID and verifies its validity. Once the user ID is verified, the MarkV ision Server starts.
The following shell scripts are used during the MarkVision Server setup and startup process:
•/usr/mv_pro/bi n/findJava
•/usr/mv_pro/bi n/MvService
•/usr/mv_pro/bin/MvWebService
Installing MarkVision Professional
23
FindJava
This script is used by multiple script s to locat e the appropr iate version of Java V irtual Machine on t he
system. This script attempts to find the path to the “java” binary in standard system locations. If the
JVM is not found in standard system locations, it tries to search the PATH environment variable for
the JVM. If the search for the a ppropr iate JVM fa ils, it exits with an e rror message inf orming the user
that a suitable JVM was not found. It also indicates the appropriate JVM version(s) required to run
the MarkVision Server softwar e.
If you believe a suitable JVM is on the system, make sure it is i n your PATH and run the /usr/mv_pro/
bin/findJava script again. Thi s creates a sy mbolic link fr om /usr/mvp_java t o the Java home dire ctory
(JAVAHOME).
For example, if the full path to the appropriate “java” binary is:
/usr/local/java/bin/java
The Java home directory is “/usr/local/java.”
Therefore, the link can be created as follows:
# /bin/ln -s /usr/local/java /usr/mvp_java
MvService
The /usr/mv_pro/bin/MvService command is used to star t and stop the MarkVision Professional
Server as a UNIX daemon.
$ man MvService
MvWebService
The /usr/mv_pro/bin/MvWebService command is used to start and stop the M arkVision Web Server.
The MvWebService process is used to provide the following services over HTTP:
•Serve the MarkVision Professional Web Client
•Provide access to MarkVision Messenger
•Provide browser-based access to MarkVision Professional documentation
To access the above features, point your browser to port 9180 of the machine where you installed
MarkVision Professional Server with the following URL:
http://<markvision-server-host>:9180/markvision
or
http://<markvision-server-host>:9180/messenger
To uninstall the MarkVision Professional UNIX Client
1Run the uninstall script which removes the symbolic links to the mounted directory from /usr/
mvp.
./MVJclient.unlink
Installing MarkVision Professional
24
2Unmount the MarkVision Professional directory. Refer to your operating system
documentation for unmounting instructions.
Removing MarkVision Professional packages
With root authority, you can remove MarkVision Professional using these utilities:
Operating systemPackage removal tool
HP-UXsam
IBM AIXsmit
RedHat; SuSE Linuxrpm -e
Sun Solaris SPARCpkgrm
Depending on the utility on your system, either mark the packages for removal after you start the
program, or provide the names of the packages you want to remove in the command line. Refer to
your operating system documentation for more i n formation.
Removing remaining directories
Package removal utilities usually do not remove directories shared by more than one package. The
following two software packages share the same direct ory structure (install-directory>markvision)
•Enhanced Printer Drivers
•MarkVisi on Professional
After removing all the previously mentioned MarkVision packages (if one or more were installed),
some directories may need to be removed manually.
To see if any directories remain after removing all the MVP packages, check the direc tory where you
installed MarkVision. By default, MVP installs in either /opt/lexmark/ or /usr/local/lexmark/.
Installing MarkVision Professional into CDE
You can integrate MVP into the Common Desktop Environment (CDE). Integrating installs CDE
icons, actions, and online Help.
To integrate MarkVision Professional into the CDE:
1Make sure you have root user authority.
2Type the following in the command line:
/usr/mv_pro/bin/mark2cde
On some CDE systems, the MarkVision Professional CDE icons may not appear after installing the
MarkVision Professional CDE snap-in. T he icons appea r after loggin g out a nd loggi ng back in agai n.
If you encounter problems whi le running mar k2cde manuall y, try running it again usin g the Kor n shell
(ksh) rather than the Bourne shell (sh).
Installing MarkVision Professional
25
Removing the MarkVision Professional CDE:
When removing the MarkVision Professional Client package, you must manually remove the CDE
snap-in.
To uninstall the CDE snap-in, as root, type the following in the command li ne:
# /usr/mv_pro/bin/mark2cde -d
Installing MarkVision Professional into KDE
You can integrate MVP into the K Desktop Environment (KDE). Integrating installs KDE icons,
actions, and online Help.
To integrate MarkVision Professional into the KDE:
1Make sure you have root user authority.
2Type the following in the command line:
/usr/mv_pro/bin/mark2kde
You must restart KDE after installing the KDE snap-in to see the icons.
Removing the MarkVision Professional KDE:
When removing the MarkVision Professional Client package, you must manually remove the KDE
snap-in.
To uninstall the KDE snap-in, as root, type the following in the command line:
# /usr/mv_pro/bin/mark2kde
Installing MarkVision Professional into GNOME
You can integrate MVP into the GNU Network Object Model Environment (GNOME). Integrating
installs GNOME icons, actions, and onlin e Help.
To integrate MarkVision Professional into the GNOME:
1Make sure you have root user authority.
2Type the following in the command line:
/usr/mv_pro/bin/mark2gnome
On some GNOME systems, the MarkVision Professional GNOME icons may not appear after
installing the MarkVi sion Professional GNOME snap-in. The icons appear after logging out and
logging back in again.
Removing the MarkVision Professional GNOME:
When removing the MarkVision Professional Client package, you must manually remove the
GNOME snap-in.
Installing MarkVision Professional
26
To uninstall the GNOME snap-in, as root, type the following in the command line:
# /usr/mv_pro/bin/mark2gnome
Finding space to install MarkVision Professional
Some operating systems require you to inst all MarkV isio n Professional in a particula r director y. If the
file system containing that directory is full, you can create a symbolic link t hat points to a directory in
another file system. The symbolic li nk appears to be a real directory, but the files are actually
installed in the location the link points to.
For example, to appear to install MarkVision Professional in /disk2/lexmark, do the following:
1Create a directory in the location where you want the packa ges to be installed. For example,
to install the /disk2 file system:
mkdir /disk2/lexmark
2Create a symbolic link pointing to the directory you created. For example:
ln -s /disk2/lexmark /opt/lexmark
Installing MarkVision Professional for a Novell NetWare server
MarkVision Professional 11.0 supports the use of Novell NetWare 6 and 6.5 as a server platform.
The Novell server must have a Java 1.4.2 VM installed in order for the MarkVision Server to work
properly. The MVP Client system is currently not supported on Novell systems.
1Login to your NetWare Server from a Windows system.
2Run the installer and extract the installation files to a directory on a volume that you can
access from your system console.
3If you have an existing version of MarkVisi on Professional installed, you will need to stop the
MVP Server processes before upgrading. To stop the MVP Server processes, enter the
following command at the server console:
SYS:\LEXMARK\MVPS\MVPWEB stop
4At the server console, load NWCONFIG.
5Choose Product Options.
6Choose Install a product not listed.
7Specify the path to the directory determined in step 1.
Press ESC to cancel the installation.
Press F3 to specify the directory path.
8At the installation prompt, press Enter to continue the package installati on.
Installing MarkVision Professional
27
To stop the MarkVision Server
To save the MarkVision Server settings during a Novell Serv er shutdown or reset, add the following
commands to the SYS:\SYSTEM\SHUTDOWN.NCF file.
At the server console, enter the following commands:
Note: If you want to save the MarkVision Server set tings, do not remove the
SYS:\LEXMARK\MVPS directory.
Upgrading from previous versions of MarkVision
Prior versions of MarkVi sion for Windows a re easily upgrade d by running the i nstallation program. All
prior folders, filters, devices, and so on are retained with the new version. If you are upgrading from
an earlier release of MarkVision Professional for UNIX syst ems, make sure you upgrade your
MarkVision Clients and server(s) together.
Note: When upgrading MarkVision Prof essional for Unix systems, you should remove t he
currently installed package.
Installing MarkVision Professional
28
For versions earlier than MarkVision Professional 6.0, such as MarkVision for Intranets, or classic
MarkVision, we recommend that you uninst all the old version before attempting a new installation.
To export devices from classic MarkVision:
1In Classic MarkVision, under the Configure - TCP/IP opti on, click the Manage Print Server
List button, and then click Export to File.
2Enter the location where you want the file stored.
3Once you have exported the file, you need to edit the file to accommodate the current MVP
format. Configure the file path to match the followi ng naming convention:
IP <Ip address or hostname> <read community name> <write community name>
4Install your new version of MVP 11.0, and then click Load in the Device Discovery task.
5Select your updated file. Click OK. The list is imported for discovery.
Getting started
Once MarkVision has successfully installed, you are ready to access the the MarkVision Client.
Invoking the MarkVision Client
Select which version of the MarkVisi on Client you want to use. You can use either the MarkVision
Client Application or the MarkVision Web Client.
Opening the MarkVision Application
In the application form, t he client is inst alled locall y, so it can be launched just like any other program.
For example, in Windows environments, you c an doubl e-click t he MarkV i sion Pr ofessional ic on on
the desktop, or go to Start
Accessing the MarkVision Web Client
Since the MarkVision Web Client is browser-bas ed, you will need t o open your browser and point it to
the MarkVision URL:
http://<your server>/markvision
In this URL <your server> is the IP address or hostname of the machine that is running the
MarkVision Server.
Æ Programs Æ Lexmark Æ MarkVision Professional.
Note: If during installation you did not mak e MarkVision Professional the default server
on your machine, you must use the non-standard port number (9180) in the URL:
http://<your server>:9180/markvision.
Getting started
29
Opening the MarkVision Application on a UNIX system
If you are using MarkVision Professional from a UNIX system, you can access MVP from either a
command line or the MarkVision Professional Web Client.
Using the MVP UNIX Client from the command line:
If it is supported by your workstation, you can use the X Window system. To use MarkVision with X,
you must set the display variable.
1Set the DISPLAY environment variable.
•Korn (ksh) and Bourne (sh) shell users type the following:
Display=hostname:0.0
export DISPLAY
Where hostname is the name of your workstation.
•C shell users type the fol lowing:
setenv DISPLAY disphost:0.0
2If you are running the MarkVision Professional UNIX Client on a dif f eren t host comp uter than
your X server, make sure the remote host has permission to access your display. For
example, if the MVP UNIX Client is running on the host flora, type the following in the
command line:
xhost + flora
3Type mvp in the command line, and then press Enter.
Using the MVP UNIX Client from a Web browser:
Once the MarkVision We b serv er is c onfigur ed, a MarkV is ion Web Client starts when you connect to
/markvision on that server with your br owser.
For example, to start a MarkV ision Web Cli ent on a W eb server whose IP addre ss is 190.168.112.21,
point your browser to the following URL:
http://190.168.112.21:9180/markvision
Starting MarkVision Professional
When you open MarkVision Professional for the first time, select the server you want t o use. Enter
the computer/hostname or IP address of the machine runni ng the MarkVision Server, or click
Browse to locate it, and then click Connect.
If you click Browse to locate a supported MarkVision Server, the display will list several server
details. This provides you the opportuni ty to select which in stance of the MarkV ision Server you want
to use based on each individual server’s current status. For example, If you have multiple instances
of the MarkVision Server on your networ k, and multiple clients are currently active, you can select
Getting started
30
the supported server that holds the least number of connect io ns, all owing you fast er acc ess to MVP.
Clicking Hide Details will remove the server details from the display.
Once you have connected to a MarkVision Server, the setup wizard appears. Use the steps outlined
in the wizard to:
•Configure MarkVision Professional to your specific needs.
•Locate and organize devices across your network.
•Establish a devi ce management strategy that lets you quickly begin working with MarkVision.
Note: To prevent MarkVision Professional from opening the setup screen at startup,
check the Do not show me this setup window again box.
If you are new to MarkVision Profes sional, completi ng these steps in the setup wi zard will help yo u to
get the most out of what MarkVision has to offer. Depending on your needs, some steps may not be
necessary.
1Find your devices. Create device profiles and find printers and print servers on your
network.
2Organize your devices. The setup wizard provides a default set of installation folders that
you can install on your system, or you can use the Folder Confi guration ta sk to organize your
devices into folders based on criteria you choose.
3Customize your device information. The setup wizard provides default sets of custom
tables and views, or you can use the Custom Views and Custom Tables tasks to customize
the ways that you view your devices.
•Creating custom tabl es. Use the Custom Tables task to create a tab le of specific devi ce
information. A custom table can be exported as a comma separated variable (.csv) file,
which can be opened by spreadsheet or word processing software.
•Creating cust om views. Use th e Custom Vi ews task to create multiple views t hat let y ou
view only the printer attributes you want to see.
4Secure access to available information. Use the User Accounts and Groups task to grant
or restrict access to tasks and devices.
Managing your devices with MarkVision Professional
After you have configured MarkVision, you can begin exploring the powerful management features
that MarkVision has to offer.
•Using filters. Use the Filters task to create criteria filters that can be saved and applied to
folders.
•Using device policies. Use the Device Policy tasks to uniformly configure many devices at
once.
•Scheduling tasks. Use the Scheduling task to schedule certain tasks.
Getting started
31
•Gathering information about printers. Use the Custom Tables task to view information
about your devices.
•Managing plug-ins. Use the Software Update task to install and remove plug -ins for
additional device support.
The All Tasks list
There are many more device management tasks available in MarkVision Professional than those
listed above. For a complete listing, see the All Tasks list.
Basics
Home screen
After you log in to MarkVision Profe ssional, the Home screen appears, which lists things you can
do with MarkVision Professional. These lists contain some of the most commonly used functions
available in MarkVisi on Professional. You can customize these lists by selecting Customize next to
the list's category name.
The MarkVision Professional toolbar is directly below the menus. The icons in this t oolbar represent
frequent tasks. To add or remove t asks from the t ool bar, select MarkVision Personal Settings from
the menus. With the Personal Settings task , you can also configure the level of message detail and
other miscellaneous options.
Note: Frequent tasks are als o availabl e when you right-c lick a device in a context menu.
Layout
The left pane of the MarkVision Professional window is typically used to select one or more devices.
You can find the devices you want by using the Quick Find feature or Folders. Task information for
the selected device(s) appears in the right pane.
Using Quick Find
To use the Quick Find feature, select the type of field that you want to search, enter or select the
appropriate value for that search field, and then click Find.
The search fields that you can select from are:
•IP Address/Hostname
•Device Name
•Hardware Address
•Model (Printer/Print Server)
•Property Tag
•Serial Number
•Other
Basics
32
IP addresses should be in the dot notation form of X.X.X.X, for example, 192.168.12.34. To perform
a network discovery (search a subnet), use a zero(0) or asterisk (*) as a wildcard. For example,
192.168.0.0 would search the entire Class B network, finding all devices whose address begins with
192.168.
You can also enter SNMP community names to change the read or write access privileges
associated with Quick Find. To change the read/write privileges, go to MarkVision
Administrative Settings or select Administrative Settings from the All Tasks list. Then, select the
Quick Find tab. The default value for the Read and Write fields is “public.” To change the default
value, enter the new com munity names in the appropriate field. The community names are
case-sensitive.
Note: This changes the MarkVision community name, not the print server community
name. To change the print server name, refer to your print server documentation.
Using Folders
For information on folders see Creating folders.
Find Results window
Æ
Devices that are selected usi ng either the Quick Find or Folders tab are di splayed in the Find Result s
window. Devices that appear with a strikethrough are not supported for the selected task. Devices
that are displayed in red text are password prot ected.
Multi-select capability
When you are presented with a list of items, such as printers, you can multi-select them using the
Control or Shift key. This lets you edit an attribute for all the selected devices at one time. For
example, if the contact name for a group of printers has changed, you can multi-select those
particular printers and change the contact na me fo r those printers only, without having to change
each one individually.
Enhanced accessibility
MarkVision Professional offers alternative keyboard navigation in accordance with industry
standards. MarkVision’s user interf ace and subsequent task orient ed dialog box es can be navig ated
exclusively with a keyboard. The navigat ional features include using the Alt key to activate
mnemonic (underlined character) options in the Task bar menus, accelerator key com binations that
invoke menu items without navigating the menus, and the ability to “jump” through the differen t
elements of a dialog screen using either the F6 function key, which navigates between sections of
the dialog, or the Tab key which navigates specific components in a section.
MarkVision tasks
There are a variety of tasks you can perform using MarkVision Prof essional, and a vari ety of ways to
access them:
Basics
33
•The All Tasks list on the MarkVision Professional Home screen
•The menus (for example: MarkVision
Æ Personal Settings)
•The MarkVision Professional toolbar (also available by right-clicking a device)
•The MarkVision Professional (MVP) Home screen
Note: Because of its customizable user envi ronment, your version of MarkVision may
contain a different set of tasks than those listed below.
All Tasks list
The following table briefly descri bes the tasks available from the All Tasks list.
TaskFunction
AboutView the version information of MarkVision.
Add DevicesSearch networks and add devices to MarkVision
Professional.
Administrative SettingsChange settings regarding how MarkVision Professional
obtains information from the server.
AppleTalkView or modify the AppleTalk network settings.
Application LinksConfigure external applications to launch from MarkVision.
Bookmark ManagementCreate, save, and edit printer bookmarks in a printer’s
permanent memory.
Change PasswordChange the current user’s password.
Communication
Password
Contact Name and
Location
Create Windows Print
Objects
Custom Media - Custom
Paper Name
Custom Media - Custom
Paper Type
Custom Media - Paper
Loading
Custom Media - Paper
Texture
Custom Media - Paper
Type Bin
Syncronize the communication password of one or more
devices with a new or existing server, or remove the
communication password from a device.
View or modify the contact name or location for a specified
device.
Create a Windows print object (queue) on a remote host
computer.
View or modify custom paper names.
View or modify custom paper type settings.
View or modify custom paper loading settings.
View or modify custom paper texture settings.
View or modify custom paper bin settings.
Basics
34
TaskFunction
Custom Media - Paper
Weight
Custom Tables - Create/
Manage
Custom Views - Create/
Manage
Device Discovery
Profiles
Device Discovery
Results
Device PasswordChange a selected device’s password or create a new
Device Policy - Check
Device Conformance
Device Policies - ApplyApply created policies to selected devices to enforce
Device Policies - Cre ate /
Manage
Drivers and Utilities (On
the Web)
View or modify custom paper weight settings.
Configure and export tables of device information.
Create custom views with multiple pieces of information.
Create disc ov er y pr of i le s t o se a rch att a ch ed ne t w or ks a nd
add discovered devices to MarkVision Professional.
Display device discovery results based on specific
discovery profiles.
password for a device.
Determine if selected devices are conforming to device
policies.
settings.
Manage list of device policies to quickly set or change
device settings (such as print quality), or enforce those
settings.
Open the Lexmark driver and utilities Web page.
E-mail DestinationsCreate and manage e-mail destinations for selected
devices.
EmulatorsView emulator (printer language interpreters) settings for
selected printers.
Enter Device PasswordEnter a password to gain access to a password protected
device for the duration of the current client session.
Export Server SettingsExport MVP Server settings to a file that can be used to
back up an existing server or be imported to another
server.
Fax (Printer)View or modify a printer's fax settings.
Fax DestinationsCreate and manage fax destinations for selected devices.
Fax SettingsView or modify the fax settings for a specified device.
Feature Overview
(Printers)
Feature Overview (Print
Servers)
FiltersView or edit the list of saved filters, which can be used to
View printer data, such as identification information,
capabilities, code levels, and page count information.
View print server data, such as identification information,
protocol, and fax settings.
limit the number of devices displayed.
Basics
35
TaskFunction
FinishingView or modify a printer's finishing settings, such as
copies, collate, and resolution.
Firmware (On the Web)Open a Web page to obtain print server upgrades for
supported print servers.
Firmware Download
(Print Server)
Folder Configuration- Organize devices using folders.
Font CartridgesView information about any installed font cartridges.
FTP DestinationsCreate and manage FTP destinations for selected devices.
General Settings
(Printer)
General Settings (Print
Server)
Generic File DownloadDownload miscellaneous files such as PostScript files,
HomeReturn to the Home screen.
Home Page (On the
Web)
Hosts TableA configuration of host computer names. A part of Print
HTTP SettingsView or modify a device's HTTP settings.
Upgrade your print server firmware.
- Filter folder contents based on printer attributes.
View or modify printer settings, such as job timeout,
emulation, and power saver.
View or modify print server settings, such as job timeout,
contact name, contact locations, and network speed.
universal configuration files (UCF), or font files to one or
multiple devices on your network.
Open the Lexmark home page on the Web.
Permissions Technology.
Import Server SettingsImport MVP Server settings from a saved file to a server.
InputsView settings for paper trays and other printer inputs.
Install CA CertificateInstall a CA Certificate for one or more printers.
Job Timeout (Print
Server)
LexLinkView or modify the LexLink network settings.
Manage Global
Password List
MarkVision SetupAccess the MarkVision Setup Wizard.
MapPlace device icons on a graphical representation of your
MarkVision Messenger
Launch
MFP - Backup
Configuration
Information
View or modify a device's job timeouts.
View and edit a list of passwords for devices managed by
MarkVision Professional.
organization to illustrate the distribution of your printers.
Open the MarkVision Messenger application.
Create a backup copy of all configuration settings on MFP
device(s). The backup copy will be used to restore the
settings during disk recovery or code update operations.
Basics
36
TaskFunction
MFP - Default Copy
Settings
MFP - Default Scan to
E-mail Settings
MFP - Default Scan to
Network Settings
MFP - FeaturesView feature information for multifunction devices.
MFP - General SettingsView or modify General Settings for an MFP device.
MFP - LDAP SettingsView or modify LDAP Settings for an MFP device.
MFP - Manage Function
Access
MFP - OptraImage Job
Statistics Settings
MFP - Specify External
Destination File
MFP StatusView the current status conditions of multifunction devices.
Names of DevicesView or modify a device's name.
NetWareView or modify the NetWare network settings.
Network Time ProtocolSynchronize a print server's internal clock with the
View or modify Copy Settings for an MFP device.
View or modify Scan to E-mail Settings for an MFP device.
View or modify Scan to Network Settings for an MFP
device.
View or modify Function Access for an MFP device.
View or modify OptraImage™ job statistics settings for an
MFP device.
View or modify OptraImage external destination settings
for an MFP device.
MarkVision Server.
Operator PanelDisplay a functional operator panel for a specified printer.
Operator Panel LCDDisplay the LCD display from the operator panel for a
specified printer.
Operator Panel Lock/
Unlock
OutputsSummarizes device output options. Associated with the
Output Bin NamesView or modify a printer's custom bin names.
Page CountsView a printer's current page count information.
Paper SettingsView or modify a printer's paper settings.
PCLView or modify a printer's PCL settings.
Personal SettingsPersonalize MarkVision to fit the way you work.
Picture of PrinterDisplay a picture of a selected printer.
PortsView or modify a device's ports.
PostScriptView or modify a printer's PostScript settings.
PPDSView or modify a printer's PPDS settings.
Remotely lock and unlock a printer operator panel.
Feature Overview tasks.
Basics
37
TaskFunction
Printer LockdownForce one or more supported devices to communicate
exclusively over a secure communication channel.
Profile DestinationsCreate and manage profile destinations for selected
devices.
Property TagView or modify a property tag (user identification) for a
printer.
Publications (On the
Web)
Refresh DevicesRefresh cached information for selected printer and/or print
Registration (On the
Web)
Remove Devices
(Advanced)
Remove Windows Print
Objects
ResetReset a specified printer or print server.
Resource ManagementDownload fonts and overlays to printers.
SchedulingSpecify times to automatically initiate certain tasks.
Service Location
Protocol
SNMP TrapsView or modify a device's SNMP Trap Destination.
Software Update
(Manage Plug-Ins)
Status of PrinterView the current status conditions of selected printers.
Open the Lexmark publications Web page.
server devices.
Open the Lexmark printer registration Web page.
Lets administrators remove all or specified devices from
the system.
Removes Windows print objects (queues) from remote
host computers.
Enable or disable the Service Location Protocol (SLP)
function on a print server.
Install and remove new MarkVision Professional plug-ins
for additional device support.
Status OverviewView the LCD panel, picture of printer, and status of printer
for selected devices.
Storage DevicesView information about a printer's storage devices, such as
hard disks and flash memory.
Supplies (On the Web)Open a Web page where printer supplies can be ordered.
TCP/IPView or modify the TCP/IP network settings.
Technical Support (On
the Web)
Toner/Ink LevelsMonitor toner or ink levels for a specified printer.
User's GuideOpens the MarkVision Professional User's Guide.
User Accounts and User
Groups
User’s TableConfigure user printing privileges on devices that support
Open a Web page where technical support for Lexmark
products can be obtained.
Create or edit individual accounts or account groups to
restrict access to certain tasks.
Print Permissions Technology.
Basics
38
TaskFunction
Web Page (Print Server) Open a Web page displaying settings for a selected
device.
WLANSetup and configure wireless devices (Lexmark N8050).
Basics
39
3
Configuring MarkVision Professional
Adding and removing devices
MarkVision Professi onal lets y ou search your n etwork for devices, such as printers and print servers.
You can then schedule and configure discoveries to suit your needs. Once devices ar e "discovered, "
their locations are stored on the MarkVision Server, and, by default, populate the All Devices folder.
To discover devices, you must first crea te a profile ( or profiles) for the devices y ou want to discover. If
you have upgraded from MarkVision Professional 10.1 or earlier, any devices that have previously
been discovered and stored on the server are available in ver sion 11.0 as a profile labeled Full
Discovery. If you have upgraded from MarkVision Professional 10.2, you will not need to create a
Full Discover y pro f ile .
Device profiles define the range of devices that you want to discover, letting you select devices
specific to your current needs. You can create multiple device profiles, each with a different set of
devices. Each profile can then be saved and reused for future discoveries.
Creating discovery profiles
1On the MarkVision Home screen, go to MarkVision Æ Device Discovery and select
Manage Discovery Profiles, or select Device Discovery Profiles from the Al l Tasks menu.
2Click New.
3Enter a name for the profile that you want to create. For example, enter My Network.
4Enter any comments about the profile.
5Click Add to add devices to the Include li st. The Add Address dialog box appears.
6Select the type of address, and enter the range from which the devices will be included.
Specify one or more of the following:
•TCP/IP address, subnet, or hostname
IP addresses should be in the dot notation form of X.X.X.X, for example, 192.168.12.34.
To perform a network discovery (search a subnet), use a zero(0) or asterisk (*) as a
wildcard. For example, 192.168.0.0 would search the entire Class B network, finding all
devices whose address begins with 192.168.
•You can also search for a device using its hostname.
Configuring Mark Visi on Pr ofe ssi on al
40
•After you enter the address information, you can enter SNMP community names to
change the read or write access privileges. To change privileges from the default
value (public), enter the new community names in the appropriate field. The
community names are case-sensitive.
Note: This changes the MarkVision community name, not the print server community
name. To change the print server name, refer to your print server documentation.
•TCP/IP address range
Enter the TCP/IP address range, beginning with the From: box and ending with the To:
box.
With this option, you can also enter SNMP c ommunity names t o change t he read or wr ite
access privileges. To change privileges from the default value (public), enter the new
community names in the appropriate field. The community names are case-sensitive.
Note: This changes the MarkVision community name, not the print server community
name. To change the print server name, refer to your print server documentation.
•IPX
Enter the network number on which your print server resides. It is an eight-digit
hexadecimal number; for example, 000C2194. If the print server resides on the same
network as your MarkVi sion Server, enter 00000000 (zeros) for the network number. If
you do not know the network number of your print server, you can find it on the print
server setup page, under the NetWare settings.
7Click OK to return the Manage Discovery Profiles screen. The entered address or address
range is now listed under the Include tab.
8Click Apply.
Note: If you want to discover a device o r gr oup of devi ces withou t cr eating a p rofil e, see
Adding devices.
Discovering devices
1Go to MarkVision Æ Device Discovery Æ Manage Discovery Profiles.
2Select the profile from the Discovery Profiles window that encompasses the devices that
you want to discover.
3Click Start.
4MVP communicates with the devices included in the selected profile. To stop a discovery at
any time, clic k Stop Discovery.
Note: Performing a discovery with the Full Disc overy profile, or any profile that includes
all of the devices on your network, requires a large amount of CPU usage. Running
Adding and removing devices
41
a full discovery can render the MarkVision Server virtually unusable while the
discovery is executing.
Including and excluding devices
The Include and Exclude tabs on the Manage Discovery Profiles screen display lists of devices that
are to be included or excluded from the profile’s current device list respectively. When creating a
profile, if there are certain devices that were listed in the device range that you entered that you do
not want to include in the profile, select the Exclude tab and add that device to the exclude list. You
can then use the Remove and Remove All buttons to remove devices from the include/exclude lists.
Examples:
•If you are the network administrator and know the addresses of routers and computers on
your network and do not want to have extraneous traffic created by the discovery, add the
addresses of your routers and computers to the exclud e list.
•If you want t o manage all printers on the 70 subnet except for the secretary's printer, add the
70 subnet in your include list, and then add your secretary's printer address in your exclude
list.
Advanced features
To configure advanced devi ce discover y fe atures, c lick t he Advanced tab fr om the Device Discovery
main window. The following are features that may be customized for an advanced device discovery
profile:
•Query each address: MarkVision Professional sends an individual query to each address
specified in the device discovery.
•SLP Multicast: MarkVision Professional sends a single SLP (Service Location Protocol)
request over the network. An SLP Multicast only generates a brief spike in network traffic.
•Also search for other vendors' devices: Mar kVision Professional discovers non-Lexmark
devices on the network.
•Maximum number of seconds to wait for a device to respond: This specifies the
maximum amount of time to wait for a device response during device discovery. Adjust this
value if devices are not responding or network traffic is heavy.
•Maximum number of seconds to wait for responses to an SLP Multicast: This specifies
the maximum amount of time to wait for a print server response during an SLP Multicast.
Adjust this value if pri nt servers are not responding or network traf fic i s heavy. Only supported
print servers are discovered during an SLP Multicast.
•Number of retries to perform when a device does not respond: This specifi es the number
of attempted retries before an address is ignor ed. Setting this value beyond 1 does not
normally provide greater accuracy. Setting this value to zero (0) disables retries, which may
substantially increase speed with li ttle impact on accuracy.
Note: Each Discovery Profile can have its own advanced settings .
Adding and removing devices
42
Import / Export buttons
You can use the Import and Export buttons to import or export profiles for discovery. They are saved
in XML format.
Load / Save buttons
The Save button saves the information in the Devices to Include on the Server and Devices to
Exclude from the Server fields as a text file, which can later be retrieved using the Load button.
Scheduling
To schedule discoveries, select the Schedule task from the All Tasks menu.
You can schedule device discoveries to occur on a daily, weekly, or monthly basis. This ensures that
the list of devices Mar kV isi on Professi onal manage s i s alway s c urr ent. I f your d evice disco veries are
network-intensive, you can schedule them to occur at off hours, when network traf fic is at a minimum.
Select the profile that you want to use for the discovery, then choose the initial day from the Start time: box, and select the time at which the discovery is to occur. You can then decide to have the
discovery occur once, daily, weekly, or monthly. When all of your selections are made, click OK. For
more information on scheduling, see Scheduling tasks.
Naming devices
After you have found all of the devices that you want to manage with MarkVision Professional, you
can establish the name that MarkVision will use to identify the device.
MarkVision uses a specific algori thm to determine a device’s name. First, it looks to see if a name
has been assigned to it from the Names of Devices task. Then MarkVision looks for the following in
order: TCP/IP address, hostname, IPX addres s, Seri al Number, and then Property Tag. The order of
this list can be changed using the Administrative Settings task.
From the All Tasks menu on the MarkVision Home screen, select Custom Names. With this task,
you can select the devi ces that y ou want, and enter any name you want for t he device. For exampl e,
name the device My Printer.
Note: Y ou mus t have administrative access t o name devices or to use the Administr ative
Settings task.
Adding devices
In some situations you may want to discover some devices without creating a profile. In these
situations you can use the Add Devices task to discover individual or small groups of devices.
Adding and removing devices
43
To use the Add Devices task:
1Select Add Devices from the All Tasks menu, or select MarkVision Æ Device Discovery Æ
Add Devices on the MVP Home screen.
2Select a specific device or devices from the list o f existing devi ces on the screen, or cli ck Add
to enter a new device address, and then click OK.
3Click Start to begin the discovery.
You can also select the Exclude tab to sele ct devices fr om an existing prof ile that you do not want to
include in the discovery.
Select the Advanced tab to reset addit ional discovery settings.
Note: You can save any new groups of devices that you establish with the Add Devices
task as a new discovery profile by clicking Save as Profile.
Device discovery results
After you have performed a device discovery, you can view the discovery’s results. You can access
device discovery results under MarkVision
Æ Device Discovery Æ Device Discovery Results.
The discovery results contain a series of log entri es detailing the discovery.The Device discovery
dialog box also gives you the opportunity to expo rt the device discovery results. To export the
results, click Export. Browse to the location that you want to save the results, and click Save.
Removing devices from the server
If there are any devices that you no longer want to associ ate with your network, you can remove
them from the server’s li st of managed dev ice s with t he Remove Devic es ta sk. You can then change
the discovery profile to ensure that the devices are no longer discovered in subsequent discover ies.
The Remove Devices task is available by clicking the Remove Devices icon , located between the
navigation buttons and the frequent task icons on the MVP toolbar, in the MarkVision menu under
Device Discovery
under the All Tasks menu.
To remove devices from the MarkVision Server, browse the existing device folders or use the Quick
Find feature to locate the devices that you want to remove. When you have selected all of the
appropriate devices, click the Remove icon on the MarkVi sion taskbar. The selected devices are
removed from the MarkVision Server.
Æ Remove Devices (Advanced), or by select ing Remove Devices (Advanced)
Creating folders
Folders are a way of grouping devices by particular conditions, such as low toner, or by particular
options, such as duplexing. By grouping devices in this manner, it is much easier to find the devices
you want.
Creating folders
44
MarkVision Professional is shi pped with a pre-existing root folder, All Devices, which cannot be
deleted. All additional folder s you create are listed below this root fol der . However , you do not have to
create additional folders to use Mark Vision.
To create folders:
1Select Folder Configuration from the All Tasks menu, or click MarkVision Æ Folders.
2Select the parent folder.
3Click New from the Folder window.
4Enter a name for the new folder.
5Add devices to the folder. There are two methods to populate a folder with devices (printers or
print servers):
•Manual selection
•Filter
To add devices manually, select the Manual Selection tab, and then select the devices you
want.
To add devices through the use of filters, select the Filter tab, and configure your filter.
6Click Apply.
Note: Y ou can al so create folders by right- clicking a parent fo lder , and then clicki ng New.
Manual selection is very useful when dealing with a small number of devices, or if there is a specific
device that you want to include in the folder. Filters are the most efficient method for managing a
large number of devices. A filter limits the nu mber of devices visibl e in a folder to on ly those exhibiti ng
the characteristics you specif y, letting you select a limited number of devices from the multitude that
are connected to your network . Select mult iple f ilt er charac ter isti cs fo r an inc reas ingly na rr ow pri nter
selection. For example:
Jane is in charge of keeping the printers in her company up and running. She would like to
know which ones presently need human intervention or will need attention very soon. To
accomplish this, she creates a folder that populates by using filters. In the Device Type list
box, she selects Printers. She clicks Advanced, then selects Status: Message, Equal To,
Paper Jam. She clicks New to create another filter criterion, and then selects Status:
Message, Equal To, Toner Low. Once Jane applies the filter, the folder will only display
printers with paper jams or low toner.
Note: When organizing a large number of printers based on fr equently chan ging criter ia
(such as paper jams), we recommend that you use filters rather than folders to
observe the affected devices. The effort needed by the MarkVision Server to
continuously update and repopulate fol ders can dramatically sl ow your system. As
a result, populating folders based on static criteria saves network resources on
larger printer networks.
Creating folders
45
You can also use the Load and Save buttons to import or export a filter set. The Save button saves
the filter criteria you have select ed as a fil e which can later be retrieved using the Load button. For
more information on creating filt ers, see Using filters.
Using filters
The Filters screen lets you create a filter set, which limits the number of devices visible in a list or
folder to only those exhibiting the characteristics you specify. Filters can have multiple criteria,
allowing for specific device sel ect ion. When yo u create a folder, you have the option to create a filter
for that particular folder, or load a previously saved filter and apply it to the folder. A folder with no
filter contains all the devices of its parent folder. There are two types of filters:
•Basic: Choose one or more common device characteristics as filter criteria.
•Advanced: Create multiple filter criteria, some of which requi re characteristics to be typed
into the Value list box. For example, if you have a brand XYZ printer model (that is not in the
list of available printer models) with Job Timeout set at 90 seconds, you could specify both:
ParameterOperationValue
Model:Equal To XYZ
ParameterOperationValue
Job Timeout:Equal To90
In the above example, both the "90" and "XYZ" would be manually typed into the Value list box.
You can also filter devices by conformance (or l a ck of conformance) with specific dev ice policies. To
create a Device Policy Conformance filter, select the parameter Policy Conformance and select
either Is in conformance with or Is not in conformance with for the operation. The value will be
one of the device policies on the MarkVision Server (unless no policies have been created yet). For
example:
ParameterOperationValue
Policy
Conformance
Note: Only printers that hav e all values spec ified in Jane’s Pr inter Policy are v isible if this
filter is used.
Is in conformance with Jane’s Printer Policy
Click New to add additional filter crit eria; click the red X to remove filter criteria.
Using filters
46
When multiple conditions are selected
•Clicking the All conditions must be met radio button means that every device must meet
every criterion displayed by the filter .
•Clicking the At least one condition must be met r adio button means that devic es must meet
only one condition displayed by the filter.
Device Type
•You can choose to have your filter include printers, print servers, or both. Specify this in the
Device T ype list box.
Example 1: Basic filter
John is in charge of keeping the printer s in his company up and runni ng. He would like to know which
ones presently need human intervention or will need attention very soon. To accomplish this, he
creates a Basic filter.
1Since John is only interested in printers, he selects Printer from the Device Type list box.
2From the Select Filter Type list, he selects Status.
3He then selects All Errors and All Warnings.
4He then clicks Apply, and the filter is created.
5To save the filter, he clicks Save Filter As.
Once John applies the filter to a folder, that folder only contains printers displaying an error or
warning state. He can then select another MarkVision task such as Status of Printer to view the new
folder he created, letting him see which printers are currently exhibiting error s or warnings.
Example 2: Advanced filter
Mary would like to create and save a filter that only displays monochrome pri nters with firmware code
level 1.10.17. To accomplish this, she creates an Advanced filter.
1Since Mary is only interested in printers, she selects Printer from the Device Type list box.
2She then selects the following:
ParameterOperationValue
ColorEqual To Monochrome
Using filters
47
3She clicks New to create another filter criterion, and then selects the following from the
Parameter and Operation lis t boxes. She must manually type in the firmware code (1.10.17).
ParameterOperationValue
Printer Firmware
Code
Equal To 1.10.17
4Since Mary's printers need to meet both conditions, she clicks the All conditions must be
met radio button.
5To save the filter, Mary clicks Save Filter As.
Once Mary applies the filter to a folder, that folder only contains monochrome printers with a
firmware code equal to 1.10.17.
Creating user accounts and user groups
The User Accounts and Groups task lets you create and manage user accounts and account groups
that define the user’s access to the devices that MarkVision manages.
Accounts are designed as a security measur e. By having accounts, you limit user access to specific
tasks. Similarly, you can place several accoun ts int o account gr oups. Thi s let s you d istribut e a ran ge
of privileges across a number of accounts.
To access the User Accounts and Groups task, go t o MarkVision
select User Accounts and Groups fr om the All Tasks menu on the MarkVision Home screen. When
adding accounts or account groups, a wizard dialog box appears to guide you through the process.
ÆUser Accounts and Groups or
The MarkVision Setup Wizard helps you create some initial accounts. You do not have to add
accounts to use MarkVision, but we recommend that you at least create an administrator account to
ensure the security of your devices.
Only administrators or designated users can add or delete accounts. As people join or leave your
staff, you may need to create or update MarkVision user accounts. If you do not want a specific
account to have full admi nistr ative r ights, y ou c an eit her specif y th e appropr iat e privileges when the
account is created o r assign the account to a gro up that contains rights to only the tasks you allow.
Create an administrator account
It is only possible to create an Administrator account if no other accounts have previously been
created. To complete the creation of an administrator account, you must also create at least one
other user account. For information on creati ng additional user accounts, see Create a new user
account.
1In the Accounts section of the users table, click Add.
2Enter the administrator account name and password.
Creating user accounts and user groups
48
3Confirm the password that you entered. The indicator light to the right of the field turns green
and enables the OKbutton when the password confirmation is entered correctly.
4Click OK.
Create a new user account
An administrator account must be created before a new user account can be completed.
1In the Accounts section of the users table, click Add.
2Enter the account name and password.
Note: If you are utilizing user authentication with LDAP, with the exception of an
administrator account, the acc ount name should correspond to an existi ng account
listing on your LDAP server. Similarly , an acc ount password i s not needed as user
passwords will instead be verif ied wit h you company ’s LDAP s erver. However, An
MVP administrator account will always need an authentic user ID and password
specific to MVP.
3Confirm the password that you entered. The indicator light to the right of the field turns green
and enables the Nextbutton when the password confirmation is entered correctly.
4Click Next.
5Select the privileges that will be availabl e to the account from the Available Pr ivileges window .
6Click the (>) buttons to add or remove the selected privileges to and from the user account.
7Click Next.
8Select all the device folders that the user account will have access to.
9Click Finish.
Create an account group
By putting user accounts into groups, you can ensure that your user accounts are configured
uniformly . If , for example, you wanted a group of users to only have access to certa in tasks on certain
devices, you could create an account group to:
•Specify the user accounts to be included in the group
•Specify the tasks to be available to the group
•Specify the devices to be available to the group
Creating user accounts and user groups
49
For example:
GroupAccess rightsDevices
Help deskReset printers and print servers; Change printer and print
server settings
Executive
secretaries
Department B73 Change printer settings; View status; Discover printersDepartment printers only
Note: If you assign task privileges for your users and then add the user accounts to a
Monitor toner and paper suppliesRespective department
group, your users will have access to tasks granted by both the account and the
group. For example, if a use r a ccount i s not giv en ac cess to the Devi ce Discovery
task, and that user account is a member of an acco unt group that grants access t o
the Device Discovery task , that user account will have access to Device Discover y.
All devices
printers only
Create a user group
1In the Groups section of the users table, click Add.
2Enter the group name.
3Select the user accounts that will be assigned to this group.
4Click Next.
5Select the privileges that will be available to the user group from the Available Privileges
window.
6Click the (>) buttons to add or remove the selected privileges to and from the user group.
7Click Next.
8Select all the device folders that the user group will have access to.
9Click Finish.
Edit or remove an existing user account or group
•To edit a user account or group
1Double-click the account or group that you want to edit, or select the desired account or
group, and then click Edit in the corresponding section of the table.
2Select the appropriate step in the wizard , and adjust the account or group attributes
accordingly.
3Click Finish.
Creating user accounts and user groups
50
•To remove a user account or group
1Select the account or group that you want to remove, and then click Remove.
2If the Confirm Account and Group Deletion setting is enabled under Personal Settings
task, enter your user account and passwo rd into the confirmation prompt, and then click
OK. If a password is not required, click OK.
Note: Removing groups may affect a user’s access rights. You cannot rec over a group
once it has been removed.
Assigning user privileges
MarkVision administrato rs can restric t the access of oth er MarkVisi on users so the y can only perform
certain tasks on certain device s. To control user privileges, create accounts and account groups
(User Accounts and Groups task). When you set up a group, determine what tasks the group can
perform, or assign them individually when creating an account. You can als o determine which
devices the users can vi ew.
Administrator privileges
If you decide to create accounts in MarkVision, you are required to create an administrator accou nt.
This administrator account is autho rized to perform all MarkVision tasks on all devices.
Note: If no accounts (administrato r or other wise) ar e creat ed, all MarkV i sion user s have
authorization to perform all tasks.
Designated user privileges
For non-administrator accounts, user privileges and accessible devices are either defined by the
parameters specified when the user account was created, or the group assi gned to the user.
Assigning user privileges
51
4
MarkVision Professional Security
Adapter password conformance
MarkVision Professiona l emphasizes the password protection of indi vidual network devices. Access
to network devices that are password protected through MVP are tightly regulated, increasing
MarkVision’s security and provi ding MVP with another level of device management options.
There are three tasks at the center of adapter password conformance. The Enter Device Password
task provides password protect ed access to sp ecific net work devices, the Device Pass word task let s
you set or change device passwords on ne twork devices , and the Manage Global Pass word List task
lets you manage a password list that provides access to numerous devices on a user by user basis.
Enter Device Password task
When a device in MVP is not supported by a specific task, it is displayed with a black line thr ough the
device icon and IP address. Similarly, network devices that are password protected are displayed in
red. To gain access to these devices, a user must enter the device password. The Enter Device
Password task provides the opportunity to enter a device password to gain temporary access to a
network device for the duration of the current client session.
Using the Enter Device Password task
1Go to MarkVision Æ Enter Device Password or select Enter Device Password from the All
Tasks list.
2Select the device that you want to access.
3Enter the device password.
4Click Apply.
Device Password task
The Device Password task lets you set a new password on a network device or change an existing
device password. Once a password has been set on a device, the device’s display in the Find
Results window turns red to indicate that it is password protected.
MarkVision Professional Security
52
Using the Device Password task
1Go to Settings Æ Security Æ Device Password or select Device Password from the All
Tasks list.
2Select the device that you want to set a password for.
3Edit the Old Password field accordingly:
aIf you want to change an existing device password, enter the device’s current password.
bIf you want to create a new device password, delete any text in the Old Password field
and proceed to the next step.
4Enter the new password in the New Password field.
5Confirm the device password. If the passwords match, the light next to the field tur ns green. If
the passwords do not match, the light turns red.
6Click Apply.
To remove a password from a device
1Go to Settings Æ Security Æ Device Password or select Device Password from the All
Tasks list.
2Select the device that you want to remove the password from.
3Enter the device’s current password.
4Delete any text from the New Password and Confirm New Password fields so that both t ext
fields are blank.
5Click Apply.
Manage Global Password List task
The Manage Global Password List task opens a list of the device passwords fo r your network
devices. When a user has access to the Manage Global Password List task, if a networ k device’s
password is included in the list, the user is provided access to any device that password applies to
on the network. Each entered password is displayed in uppercase in the device password list. For
security purposes, because this list displays important device passwords, we recommend that
access to this task be limited only to authorized personnel.
To add a device password
1Go to MarkVision Æ Manage Global Password List or select Manage Global Password
List from the All Tasks list.
2Click Add.
Adapter password conformance
53
3Enter the new password.
4Click OK.
To edit a device password
1Go to MarkVision Æ Manage Global Password List or select Manage Global Password
List from the All Tasks list.
2Select the password you want to edit.
3Click Edit.
4Enter a new password.
5Confirm the changed password.
6Click OK.
To delete a device password
1Go to MarkVision Æ Manage Global Password List or select Manage Global Password
List from the All Tasks list.
2Select the password you want to delete from the list.
3Click Remove.
4Click Yes.
Note: Click Remove All to delete all passwords from the list .
Confidential print job settings
For some supported printers, confidential print jobs can be associated with a PIN access number
that a user must enter at the printer operator panel before the document will be printed. This
prevents unauthorized users from gaining access to confidential materials in a shared-printer
environment. In order to help pr event user acce ss to conf idential mater ials fr om being compro mised,
MVP 11.0 has implemented two controls that affect how confidential print jobs are handled by a
printer: Confidential Print Job Lockout and Confidential Print Job Expiration.
The Confidential Print Job Lockout feature l imi ts the number of attempts that a user can make at
entering the PIN access number for a confidential pri n t job before the document is deleted from the
printer queue. The Confidential Print Job Expiration feature lets an administrator determine the
specific amount of time that a confidential print job will remain idle in the printer que ue before it is
deleted.
Confidential print job settings
54
Using Confidential Print Job Lockout
The Confidential Print Job Lockout f eature is av ailable under both the General Settings (Pr inter) t ask
and the Device Policy tasks.
To use Confidential Print Job Lockout with the General Settings (Print er) task:
1From the MarkVision Professional Home screen, go to Settings Æ Printer Æ General
Settings or select General Settings (Prin ter) from the All Tasks list.
2Select the device(s) that you want to enable Confidential Print Job Lockout f or.
3In the Confidential Print Job Lockout drop down list, select the number of attempts the
user will have to enter the correct PIN number before the print job is deleted. The default
setting for this feature is Off (unlimited attempts), and can be set within the range of 2 — 10
attempts.
4Click Apply.
To use Confidential Print Job Lockout with the Device Policy tasks:
1From the MarkVision Professional Home screen, go to Actions Æ Device Policies Æ
Create/Manage or select Device Policies — Create/Manage from the All Tasks list.
2Click New.
3Select For Any Printer, and then click Continue.
4Expand the Gener a l S e ttings folder.
5Click the Confidential Print Job Lockout check box.
6Select the number of attempts the user will have to enter the correct PIN number before the
print job is deleted. The default setting for this feature is Off (unlimited attempts), and can be
set within the range of 2 — 10 attempts.
7Click Apply.
Using Confidential Print Job Expiration
The Confidential Print Job Expiration feature is available under both the General Settings (Printer)
task and the Device Policy tasks.
To set Confidential Print Job Expiration with the General Settings (Printer) task:
1From the MarkVision Professional Home screen, go to Settings Æ Printer Æ General
Settings or select General Settings (Prin ter) from the All Tasks list.
2Select the device(s) that you want to enable Confidential Print Job Lockout f or.
3In the Confidential Print Job Expiration drop down list, select the period of time that the
confidential print job wil l re main i n t he pri nter que ue bef ore being del eted. The def ault setti ng
for this feature is Off (unlimited), and can be set to 1 hour, 4 hours, 1 day, or 1 week.
Confidential print job settings
55
4Click Apply.
To set Confidential Print Job Expiration with the Device Policy tasks:
1From the MarkVision Professional Home screen, go to Actions Æ Device Policies Æ
Create/Manage or select Device Policies – Create/Manage from the All Tasks list.
2Click New.
3Select For Any Printer, and then click Continue.
4Expand the Gener a l S e ttings folder.
5Click the Confidential Print Job Expiration check box.
6Select the period of time that the confidential print job will remain in the pri nter queue before
being deleted. The default setting for this feature is Off (unlimit ed), and can be set to 1 hour,
4 hours, 1 day, or 1 week.
7Click Apply.
Secure communication
MVP 1 1 .0 provi des the option of sec ure co mmunication between t he MarkV is ion server and network
devices that support the same security protocol. This allows system administrators to communi cate
with, configure, control, and retr ieve information from devices on the network while redu cing the
threat of either user credentials or devi ce commands being compromised.
Secure communication can be implemented by firs t establishing the communi cation security settings
for the MarkVision Server either through the initial MVP setup process, or by accessing MVP’s
administrative settings. Secur ity may then be est ablis hed for speci fic devi ces, provi ded the d evice is
capable of communicating securely.
Communication security for devic es consists of set ting a communica tion security passwor d using the
Communication Password task, and “locking down” a device using the Printer Lockdown task. The
Communication Password task lets an administrator establish a communication security password
for a device by synchronizing it with the server’s communication password. Both the server and the
device must use the same com munication security password in order for a secure communication
channel to be opened. Locking down a device forces the device to communica te only over a secure
channel when sending and receiving configuration information. It is possible to communicate
securely with a printe r that is not locked down eve n i f the c ommunicati on pass word has not bee n set
for the device. It is also possibl e to set the communication password for a device without locking it
down. However , if a communication password is set for a device, it must match the server
communication password in order to establ ish a secur e channel. In additi on, it is not possi ble to l ock
down a device without first setting the communication password, and a secure communication
channel must be open between the device and the server in order for the communication password
to be changed for a devic e.
Secure communication
56
The degree of security with which the devices and the server communi cate over the network is then
determined by the security level that has been set on the MarkVision Server in conjunction with the
communication security that has been applied to the device.
Note: Secure communication is limited to configuration commands between the host
computer and the device, not for printing.
Setting server communication security
There are two elements of server communication security: establishing a communication security
password for the server and setting the server communication security level. The server
communication security password can be set in the MarkVision Setup wizard or through the
Administrative Settings task. The server communication security level is set exclusively through the
Administrative Settings tas k. The default server security level is Low.
Setting the server communication security password
If using the MarkVision Setup Wizard:
1The MarkVision Setup Wizard appears when the application opens. If the setup wizard does
not appear, go to MarkVision
select MarkVision Setup from the All Tasks list.
Æ MarkVision Setup from the MarkVisi on Home Screen or
2Proceed through the MarkVision Setup Wizard to Step 6: Secure Communication.
Note: It is not necessary to complete each step of the setup wizard. T o go directly to
secure communication setup, click Step 6 at the top of the wizard.
3Enter a server communication password.
4Confirm the password.
5Click OK.
If using the Administrative Sett ings task:
1Go to MarkVision Æ Administrative Settings or select Administrative Settings from the
All Tasks list.
2Select the Communication Security tab at the top of the dialog.
3Click the Communication Password button.
4If the server has an existing password, enter the password in the Current Password field.
5Enter the new password.
6Confirm the new password.
7Click OK.
Secure communication
57
Setting the server communication security level
1Go to MarkVision Æ Administrative Settings or select Administrative Settings from the
All Task list.
2Select the Communication Security tab at the top of the dialog.
3Move the slide bar to indicate the desired communicati on securi ty level fo r the serv er. Server
communication security consists of four security levels:
Server security
level
HighThis setting allows only secure communication. Devices that are not capable of secure
communication will be discovered, but communication between the server and the device
will not be possible. Devices that are not capable of secure communication can be
identified by a red circle and slash over the device icon.
MediumThis setting allows both secure and insecure communication, but prefers secure
communication. Communication is secure if the device is capable of secure
communication whether it is locked down or not. Devices that are not locked down and/or
are incapable of secure communication will continue to communicate over insecure
channels.
Effect
Low (Default)This setting allows both secure and insecure communication, but prefers insecure
communication. Communication is secure only if the device is capable and locked down.
All other communication is insecure.
OffThis setting allows only insecure communication. Devices that are locked down will not be
able to communicate with the server.
Note: The current MarkVision server security level is displayed in the bottom right corner
of the MarkVision Professional Home Screen.
4Click Apply.
5Click OK.
Selecting Server-to-Client security
The Communication Security tab in the Administr ative Settings Dialog al so provides an administrat or
with the option to use a Secure Socket Layer (SSL) for communication between the MarkVision
Server and Client. For more information on SSL, see LDAP Server authentication or refer to your
LDAP Server documentation.
1Go to MarkVision Æ Administrative Settings or select Administrative Settings from the
All Task list.
2Select the Communication Security tab at the top of the dialog.
3Click the Use SSL for Server-Client Communications check box to enable SSL
communication.
Secure communication
58
4Click Apply.
5Click OK.
Setting communication security for devices
The two tasks that control communication securit y for devices are the Communication Password
task and the Printer Lockdown task. The Communication Password task lets the user synchronize
the communication password of one or more devices with a new or existing server or lets the user
remove the communication password from one or more devices. In order for secure communication
to take place the server and device must use the same communication password. Synchronizing a
device password sets the communication passwor d for the devic e to the same password that is used
by the server.
The Printer Lockdown task lets a user force one or more supported devices to communicate
exclusively over a secure channel.
Before either the Communication Password t ask or the Pri nter Lo ckdown t ask may be implemented ,
a server communication security password must first be set. If a user attempts to access one of
these tasks before a server commu n ication password has been set, the user will be prompted to set
a password before the task will open.
Using the Communication Password task
1From the MarkVision Professional Home Screen, go to Settings Æ Security Æ
Communication Password or select Communication Password from the All Tasks list.
2Select the devices that you want to establish a password for using either the Quick Find or
Folders tab in the Find Results window. You can use Ctrl + click to select multiple devices.
Note: Devices that are not capable of secure communication are displayed with a red
circle and slash over the device icon in the Find Results window.
To synchronize the device communication password with the MarkVision Server:
1Click the Synchronize with Server but ton.
2Click Yes.
To synchronize the device communication password with a new server password:
1Click the Synchronize with Server but ton.
2Click the I want to change the communication password of the server before
synchronizing check box.
3Click Yes.
4Enter the new server communication password.
5Click OK.
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To remove the device communication password:
1Click Remove Password.
2Make sure the device has not been locked down. For more information on printe r
lockdown, see Using the Printer Lockdown task.
3Click Yes.
Using the Printer Lockdown task
1From the MarkVision Professional Home Screen, go to Settings Æ Security Æ Printer
Lockdown or select Printer Lockdown from the All Tasks list.
2Select the devices that you want to establish a password for using either the Quick Find or
Folders tab in the Find Results window. You can use Ctrl + click to select multiple devices.
Note: Devices that are not capable of secure communication are displayed with a red
circle and slash over the device icon in the Find Results window.
3Click the Lockdown check box to lock down the device. To remove lockdown from a device,
uncheck the check box.
Secure viewing of encrypted hard disk drives
Some supported devices contain encrypted hard disk drives to prevent information stored on the
devices from being compromised. MVP is capable of retrieving hard disk drive information without
interfering with the security of the device.
If the device has an encrypted hard disk drive and is communicati ng over a secure channel, an
administrator can use the Storage Devices task to view the drive. As a precaution, if the hard disk
drive is encrypted and the device is not communicating securely, the task will not display the hard
disk drive information. In addition, though MVP is able to view encrypted hard disk drives, MVP will
not allow a user to change the encryption for the device.
To access the Storage Devices task, go to Features
from the All Tasks list.
Æ Storage Devices or se lect Storage Devices
User authentication
MarkVision Professional utilizes three security techniques to authenticate user access to MVP:
LDAP Server authentication, active ses sion expiration, and account password expirati on.
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60
LDAP Server authentication
MVP Administrators can use their company’s LDAP server to authenticate user IDs and Passwords,
eliminating the need for MarkVision Client users to maintain separate login I Ds and passw ords for
use with MarkVision Professional.
If an administrator chooses to utilize LDAP authenti cation, when creating a new user account they
will only enter the user’s existing network login ID and leave the password field blank. Then, when a
user logs into MVP, they will enter the user ID and password that they use for their company’s local
network. The MarkVision Server then accesses the company’s LDAP server’s directory service and
authenticates the user’s login through either a simple bind protected by SSL, or a secure bind using
Kerberos.
Note: The only directory service that MarkVision Professional 1 1.0 currently supports is
Microsoft Active Directory.
When enabling LDAP server authentication, administrators have three modes of LDAP
authentication to choose from: Anonymous, simple (Default), and secure. The use of each of these
modes of authentication is determined by how the LDAP server is set up. To use simple LDAP
authentication, an MVP Server account will need to be set up on the LDAP server. Also, when using
simple LDAP authentication to util ize SSL, select the SSL chec k box and t hen select the appr opri ate
SSL certificate from the store to complete the setup.
If using secure (Kerberos) LDAP authentication, the need to set up an MVP Server account will be
determined by the current Kerberos conf igu ration . For inf ormati on on determi ning the need to set up
an MVP Server account for Kerberos, see your Kerberos documentation.
To enable LDAP Server authentication
LDAP Server authentication is only accessible through the Master Administrator account. If you are
upgrading from a previous version of MarkVision Professional, open the User Accounts and Groups task under the MarkVision menu, or select User Accounts and Groups from the All Tasks
list. Select the administrator account and click Edit.
If MarkVision Professional is being installed for the first time, the option to set up LDAP Server
authentication will be available when creating the Master Administrator account.
Note: LDAP authentication works for all user accounts with the exception of the Master
Administrator account. As a result , the Master Admini strator ac count will sti ll need
to contain a password that is unique to MarkVision Professional. Make sure that
the administrator password is defined before proceeding with LDAP Server
authentication setup.
1Once the Master Administrator account wizard has been accessed, enter a master
administrator account name and password, then click the Authenticate with an LDAP
Server check box.
2Select the authentication mechanism to be used from the drop-down list. The options are
Anonymous, Simple, and Secure.
User authentication
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3Click Next.
4Enter your LDAP Server information.
aIf Anonymous or Simple is selected as the authenticati on mechanism:
Enter the LDAP Server Address, Port Number, Search Base, and User Attributes in
the LDAP Settings area.
bIf Secure is selected as the authentication mechanism:
Enter the KDC IP HostName and Realm (Domain N ame) of your LDAP Server in the
Kerberos Settings area.
5Enter the MVP Server information. This step is needed only if your LDAP Server
configuration requires authentication by the MVP Server.
aIf Anonymous is selected as the authenticati on me chanism:
Proceed to step 7.
bSimple is selected as the authentication mechanism:
In the MVP Server LDAP Account area, enter a Distinguished Name and Password
that was previously set up on the LDAP Server.
cIf Secure is selected as the authentication mechanism:
In the MVP Server Account area, enter a User Na me and Password t hat was previously
set on the LDAP Server.
6If Secure is selected as the authentication mechanism, click Finish. If Anonymous or Simple
is selected, proceed to step 7.
7If Anonymous or Simple is selected as the authentication mechanism, and you want to use
SSL, click the Use SSL check box, enter the Certificate Store password, then click Next. If
you do not want to use SSL, click Finish.
8Select the appropriate certificate for use with the SSL protoco l. Without th e proper certi ficate,
the SSL protocol will not work. The LDAP ser ver should have a f acility for issuing a cer tificate
request.
9Click Import.
10Click Finish.
Active session expiration
If active session expiration has been enabled, and if an MVP Client session remains idle for a
specified period of time, a dialog appears prompting the user to re-enter their password to regain
access to the application. Active session expiration helps to prevent unauthorized users from
accessing a MarkVision Client that has been left unattended.
User authentication
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To use active session expiration
1Go to MarkVision Æ Administrative Settings or select Administrative Settings from the
All Tasks list.
2Under the Intervals section of the dialog, specify the active session expiration interval in
minutes (10 to 60 minutes). To remove active session expiration, delete the cur rent number in
the box.
3Click OK.
Account password expiration
To reduce the likelihood of a password being compromised, administrators can choose to set a
password expiration interval for user accounts. After a specified amount of time, a user account
password will become invalid, forcing users to regularly change their MVP passwords.
Account password expiration applies to all users with the exception of the administrator, unless
LDAP Server authentication has been enabled. If LDAP Server authentic ation is used, account
password expiration will not be enabled as password secur it y will depend on your company’s
existing password security and network protocols.
Note: To eliminate the need for the administrator to chan ge each user account password
for every expiration i nterval, all users shoul d have access to the Change Passwor d
task.
To set the account password expiration interval
1Go to MarkVision Æ Administrative Settings or select Administrative Settings from the
All Tasks list.
2Under the Intervals section of the dialog, specify the account password expiration interval in
days. To remove the password expiration interval, select Never.
3Click OK.
To change your account password
1Go to MarkVision Æ Change Password or select Change Password from the Al l Tasks lis t.
2Enter your current password.
3Enter your new password.
4Confirm your new password. If the passwords match, the light next to the field turns green. If
they do not match, the light turns red.
5Click OK.
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5
Managing devices
Finding the devices you want
There are numerous ways to find devices using MarkVision. You can search for one device using
specific criteria, or multi ple devices using a variety of methods.
Note: MarkVision only recognizes devices that have been discovered using the Device
Discovery task (see Adding and removing devices), or Quick Find by Address.
Once MarkVision recognize s a device using one of those methods, that device can
later be found by its other attributes, such as its serial number or a property tag.
Here are some suggested methods for finding one or more printers in MarkVision:
•If you know a specific setting for a printer, you can use this attribute to find it. For example,
you can find a printer using its IP address, name, serial number, or a property tag. First,
select a task to perform. Using the Quick Find tab, pick the at tribute you want to use in your
search from the Select a field to search list. Type the attribute information in the appropriate
box, and then select Find.
You can substitute the asterisk (*) character as a wildcard for unknown information in your
search. It acts as a placeholder for any number of char acters. For example, you could enter
192.168.12.* as your search criteria .
•If you monitor only 10 printers in MarkVision, the easiest way to find the one you want is to
scan the tabs in the Feature Overview task for the feature you want. Select Feature
Overview (Printers) from the All Tasks list. Choose t he Folders tab, and view the folder that
contains the printers you want to choose from. You can then scan the various features
columns. Click any column heading to sort the printers according to the criteria you want.
With only a few printers, you should easily find the pri n ter you are looking for.
•Let's say, however, that you have 800 pri nters di stributed over a large network, and you need
to find all the color printers with duplex units. First, scan your folders to see if you already
have one for color or duplex printers. Otherwise:
1Choose the Quick Find tab, and then select Other from the Select a field to search list.
2Click Find Parameters....
3Configure the filter to find only col or printers with duplex units.
For more information on configuring filters, see Using filters.
Managing devices
64
4Click OK, and then click Find. A list of any color duplex printers on your MarkVision
Server appears.
You can also create a folder that automatically populates itself with color printers that have duplex
units. For help creating such a folder, see Organizing devices.
Creating custom views
With the Custom Views task, you can create multiple views that let you view only the printer
attributes you would like to see.
To create a custom view
1Select Custom Views - Create/Manage from the All Tasks menu.
2Click New.
3Give the custom view a name.
4Choose the printer attributes you would like to add to this view by clicking the New
Component icon (next to the Name field).
5As you select the attributes, blocks indicating the size of the data appear in the window
below. Arrange the blocks so that each one can be easily viewed.
6Click Apply.
Once created, custom views are available from the All Tasks list. A custom view is listed by the name
you gave it in the steps above. You can also select your custom view by clicking View
Views
Æ <custom view name> from the menu bar.
Æ Custom
To edit a custom view
1Select Custom Views - Create/Manage from the All Tasks menu.
2Select the custom view to change.
3Change the custom view as appropriate.
4Click Apply.
Creating custom tables
Custom Tables provide an easy interface with which to view device information. After it has been
configured, a custom table can be exported as a comma-separated vari able (.cs v) fil e, whi ch can be
opened by spreadsheet or word processing software.
Creating custom views
65
Creating a custom table
1Select Custom Tables - Create/Manage from the All Tasks menu.
2Click New. (To edit an existing custom table, click the table's name.)
3Give your table a descriptive name.
4From the Available Columns box, select the items to be included in the table. You can use the
Ctrl or Shift keys to select multiple items.
5Click the arrow to move the selected items into the Columns In Use box. You can then
arrange the columns by using the up and down arrows. For example, if you wanted Duplex
Option to be the first column of the table, you would move it to the fi rst position in the
Columns In Use box.
6Choose how to sort the rows of your table. For example, if you choose Color from the Sort
Custom Table By list, and then click Ascending, your table lists color printers first.
7If you want your Custom Table to be a Frequent Task, click the Frequent Task box in the
upper right corner. Your custom table is then available from the MarkVision Professional
toolbar or when you right-click a device.
8Click Apply.
Your Custom Table is also available by selecting View
Æ Custom Tables Æ <your custom table>.
Viewing a custom table
1Select the devices you want to appear in the table.
2Select your custom table from the All Tasks menu, or select View Æ Custom Tables Æ
<your custom table>. Your custom table appears.
3To print your custom table, click Print. To export your custom table, click Export.
4To edit a custom table while viewing it:
•Reorganize columns by dragging them.
•Click a column heading to sort by that column.
•Right-cli ck the table to save your changes or reset to the default column and sort
order.
Note: These changes do not change the table settings as defined in the Custom Tables
task; they are unique to each user account. To change the default column and sort
order, you must use the Custom Tables task.
Creating custom tables
66
Using device policies
A device policy contains saved printer or pri nt server settings. When a policy is created, it can then
be applied to one or more devices. The device' s settings are t hen reconfi gured to mat ch the set tings
listed in the policy. Any setting that is not applicable to the device is not applied.
Reasons to create a device policy
•To enforce a standard configurati on across a set of devices. For example, Power Saver
should be set to Off for all printers, and Printer Timeout set to 20.
•To use multiple config uratio ns for a devi ce. For ex ample, one poli cy could set Toner Saver on
and low resolution for draft printing, while another policy could set Toner Saver off and high
resolution for final document printing.
Tasks associated with device policies
•Device Policies - Create/Manage. Create, edit, or remove a policy.
•Device Policies - Apply. Apply a policy to one or more specified devi ces.
•Device Policies - Check Conformance. Determine if selected devices are conforming to
device policies.
•Scheduling. Specify days and times to automatically apply a policy or perform a
conformance check.
Create a device policy
Let's say you want to duplicate the print er settings you have co nfigured for one pri nter to several new
printers.
1Select the Device Policies - Create/Manage task.
2Click New and select the based on a specific device option.
3Select the device whose settings you want to copy, and then click OK.
4Give the new policy a meaningful name, such as "Company Printer Settings."
5Click Apply.
Apply the device policy
Select the Device Policies - Apply task.
Select the printers you want to update with t he new policy fr om the device lis t. If the pri nters you want
to update do not show up in the list, you can search for them. (See Finding the devices you want
for help.)
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67
Select the device policy you created ("Company Printer Settings") from the Device Policies list and
click Apply Policy.
Check device policy conformance
The Device Policies - Check Conformance task displays a selected device’ s current settings in
comparison to its applied device poli cy.
To access the task:
1Select Device Policies - Check Conformance from the All Tasks li st.
2Select the device you want to check for policy conformance.
3Compare the present device settings with the policy settings.
Scheduling device policies
You can set up a schedule telling MarkV ision when t o apply specif ic polic ies on one o r more devices.
This might be useful for resetting defaults for your devices each day or checking a device's
conformance to a policy. For scheduling information, see Scheduling tasks.
Note: Not all devices support t he device policy task. Unsupported t asks appear with a line
through the device name.
Scheduling tasks
The Scheduling feature lets you perform a task such as Device Discovery or Generic FIle Downl oad
on a specific day at a specific time. Each task can have multiple sched ules.
Tasks you can schedule using MarkVision
•Generic File Download
•Device Policies : Apply Policies
•Device Policies: Check Conformance
•Firmware Download
•Device Discovery
•Remove Devices
•Resource Management
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68
To schedule a task
When you access the Scheduling task, the scheduling screen appears with a list and calendar
showing all presently scheduled events.
1Select Scheduling from the All Tasks menu or click Actions Æ S cheduling.
2Click Add.
3Select the event you want to schedule and type a description of the event. Click Next.
4Select the date and time you want the event to take place. You can schedule an event to
occur on a daily, weekly , or monthly basis. If your scheduled event is to occur on a weekly or
monthly basis, select the days on which you want it to occur.
5Click Next.
6Select the type of database (if applicable) and the database’s location (URL) whe re you want
to store the results of the scheduled event.
7Enter your user name and password in the appropriate fields. Click Next.
8Select discovered devices from the device folders window, or use the Quick Find feature to
locate new devices and place them in the selected devices window using the (>) buttons.
9Once you have selected all of the devices that you want to associate with the event you are
scheduling, click Finish.
The scheduled event now appears in the calendar window of the Scheduling task.
Note: To schedule a device discovery, use the Device Discovery task.
Managing plug-ins
You can download and install new MarkVision plug-ins on your MarkVision Server for added device
support. The plug-ins you install wil l, in most cases, also contain downloadable client components.
Relevant client information then downloads to your workstation when you log into the MarkVision
Server.
To access the Software Update (Manage Plug-Ins) task, select MarkVision(Manage Plug-Ins) on the MVP Home screen, or select Software Update (Manage Plug-ins) from
the All Tasks list.
The Manage Plug-Ins screen lists all of the plug-ins that are currently installed. A list of all of the
currently installed plug-ins is also a vailable on the About MarkVision Professional screen, which you
can access through the About task. If there are no plug-ins listed, you can download the current
updates from the Lexmark Web site at www.lexmark.com .
The manage plug-ins screen then provides two management options: Remo ve and Install New.
Æ Software Up date
Managing plug-ins
69
•Remove
The Remove option lets you uninstall a selected plug-i n . First select the plug-in(s) that you
want to uninstall from the list. Click Remove. This re mov es the selected plug-in(s) from the
server and the client. The uninstall script on both the server and the client then determines if
a restart is needed.
•Install New
When you click Install New, a dialog box appears that lets you select a plug-in from the
directory to be installed on the serve r. Once a plug-in file has been selected, a confirmation
screen appears containing more specifi c inf o rmation about the plug-in(s) that you have
selected, and provides you with the option to proceed with installation.
•If you select a plug-in o f which an earli er version ha s already been instal led, you have t he
option to upgrade the existing plug-in.
•If the selected plug-in has previously been installed, you will be informed that the plug-in
is already installed.
•If the selected plug-in is down-level from the one that is currently installed, the current
plug-in will need to uninstalled before the down-level version can be installed.
The successful installation of a plug-in is then announced to all clients connected to the
server through the MVP message window located at the bottom of the MVP Home screen.
After a plug-in has been installed on the server, the MVP Client receives information on the plug-in
versions that have been installed and details on which plug-ins contain downloadable client
components. If new clien t components are avai lable, the cl ie nt de termines if the ser ver and i tself ar e
compatible and then automatically downloads the client component of any plug-ins that it does not
already have.
Note: If the client and server are not compatible because the clie nt contains a component
that the server does not have, a war ning messag e is is sued and any i nco mpatible
client components are removed.
Generic file download
The Generic File Download task lets you download miscellaneous files from the MarkVision Server
to one or multiple devices on your network. As a result, various file types, including universal
configuration files (UCF), can be instantly distributed to any devices that MarkVision manages.
The Generic File Download task is available under the All Tasks menu, or by clicking ActionsGeneric File Download on the MarkVision Professional Home screen.
You can also schedule the download of files by using the Scheduling task.
Æ
Generic file download
70
Using the Generic File Download task
1Select the file(s) that you want to download from the list of available files on the MarkVision
Server . If there is a fi le from anothe r loc ation that you want to i nclude in the li st, cli ck Load to
browse for local files that you can load onto the server.
2Click the (>) button to move the files to the file management table on the right side of the
screen.
Note: Clicking Remove removes the selected files from the list of available files,
subsequently removing the files from the server’s file store, as well as the file
management table.
3In the file management table, select the file’s target location in the Target Dir ectory column,
then specify the directory name in the Remote Directory col umn .
4Click Next.
5Select the device or devices to which you want to download the selected file(s).
Resource Management
Resource Management is a new task in MarkVision Professional 11.0 that lets you upload various
resource files such as fonts and overlays to the MarkVision Server. These files can then be
distributed to your Lexmark network devices that have hard disks and/ or Flash SIMMs.
Unlike the Generic File Download task, which nor mally handles the distr ibution of miscell aneous files
to your network devices, Resource Management is capable of handli ng the more complex f ormatting
information involved in install ing fonts and overlays.
The Resource Management task supports the following font and overlay types:
•SFP - PCL Bitmap Font
•TTF - T rue Type Font
•PFB - Type 1 Font
•Overlay PCLXL
•Overlay PS
•Overlay PCL5
Using the Resource Management task
Uploading resource files to the MarkVision Server
1Go to Actions Æ Resource Management or select Resource Management from the All
Tasks list.
2On the left side of the dialog under the Resources folder, select the folder of the font or
overlay type that you want to upload to the MarkVision Server.
Resource Management
71
3Click Upload to browse for the font file(s) that you want to load on the server.
4In the Upload Resources dialog, enter the file name in the file field or click Browse to locate
the file(s).
Note: To upload multiple files simultaneously, use the Browse feature and then
Ctrl + click the files you want to upload.
5Enter a description of the file.
6Click OK.
Removing resource files from the MarkVision Server
1Go to Actions Æ Resource Management or select Resource Management from the All
Tasks list.
2On the left side of the dialog, select the folder that contains the file( s) that you want to
remove.
3Select the files that you want to remove fr om the Resource Management t able. You can selct
multiple devices usin g Ctrl + clic k.
4Click Remove. Click Remove All to remove all files listed in the table.
Downloading resource files to selected devices
1Go to Actions Æ Resource Management or select Resource Management from the All
Tasks list.
2On the left side of the dialog, select the folder that contains the file( s) that you want to
distribute to your devices.
3Select the files that you want to distribute to your devices. You can select multiple files by
using Ctrl + click.
4Click Send to Printer. The Resource Management Download Wizard opens.
5To select devices that contain a hard disk, click Step 1 at the top of the wizard. To select
devices that contain Fl ash SIMM memory, click Step 2 of the wizard. F or devices t hat contai n
both types of memory, proceed through the wizard normally.
Note: Only printers that conta in Flash SIMM memory or ones that are connect ed to a hard
disk may be selected to receive the file download.
6Select the devices to which you want to download the files. You can select your devic es using
the Quick Find feature, or by selecting devices from the existing device folders.
If the printers you want to download to are not present in the existing folders, you will need to
use a filter to display the supported device s. For more information on fi lters see Using filt ers.
Resource Management
72
7Use the (>) button to transfer the printers to the Selected Printers window. Then click or
Ctrl + click the devices you want to download to.
8Click Existing Files to display the files currently store d in the device’s memory. Select Font
or Overlay to show the different types of files. Clicking the Log button will display a dialog
containing a log of the resource downloads for the selected device.
9Click Next to proceed to the next step in the wizard.
10In the left side of the dialog, select the files that you want to download by clicking Select All
at the top of the field, or by clicking the indivi dual check boxes next to each file.
11In the right side of the dialog, click either the Hard Disks tab or Flash SIMMS tab to display
the devices of each type and select the printers to which you want to download t he selected
files by clicking Select All or by clicking the individual check boxes next to each printer.
12Click the (>) button to match the files with the devices. This button will only be enabled if at
least one check box is selected on each side of the dialog.
13Click Finish to begin the download.
Bookmark Management
The Bookmark Management task lets the user create and save printer bookmarks in a printer’s
permanent memory. A printer bookmark is a link to a document that is stored on a W eb s erver or the
Internet. When a bookmark is called from the BOOKMARKS menu on a supported printer’s operat or
panel, the document the bookmark points to is printed. A supported printer in this case indicates a
printer that utilizes sufficient memory to store bookmarks, and includes the appropriate operator
panel and menu.
Existing bookmarks may also be loaded into the Bookmark Management task to be organized in
folders and then distributed to supported printers accross the network. Multipl e bookmarks can then
be saved as a configuration file allowing the distribution of bookmark sets to devices with a single
action.
In addition, the Bookm ark Management task also facilitates the following bookmark management
options:
•Protecting an individual bookmark, folder, or bookmark set with a Personal Identification
Number (PIN)
•Loading bookmarks fr om a printer using an IP address or host name
•Setting or changing bookmar k properties including: name, URL, and available print settings
such as duplex, orientation, and copies
Bookmark Management
73
Using the Bookmark Management task
Creating folders
The Bookmark Management task provides a default root folder cal led BOOKMARKS, to which
additional folders or bookmar ks can be added.
To create a new folder:
1Go to Actions Æ Bookmark Management or select Bookmark Management from the All
Tasks list.
2Click the Create New Folder Icon at the top of the Bookmark Management window.
3Enter a folder name up to 25 characters in length.
4If you choose, you may also assign a PIN number to the folder. A user will be requi red to
enter the PIN when trying to view the contents of the folder or when trying to print the
contents of the folder from a printer operator panel. The PIN should be four digits long using
the numbers 0 — 9.
5Click OK.
Creating a new bookmark
1Go to Actions Æ Bookmark Management or select Bookmark Management from the All
Tasks list.
2Select the folder location where you want to place the bookmark.
3Click the Add Bookmarks icon located at the top of the Bookmark Management window.
The Bookmark Properties dialog opens.
4Under the Bookmarks tab, enter the bookmark name and the URL location for the
corresponding document.
5If you choose, you may also assign a PIN number to the bookmark . A us er wil l be re quir ed to
enter the PIN in order to pr int t he book mark fr om a print er operator panel. The PIN shou ld be
four digits long using the numbers 0 — 9.
6Verify that the settings lis ted under the remaining dialog tabs are appropriate for the
document that will be printed when the bookmark is acc essed. Most sett ings will be set to the
existing printer defaults.
7Click OK to create the bookmark. Click Cancel to stop the creation of the bookmark.
Bookmark Management
74
Loading an existing bookmark
Bookmarks may be loaded from either an existing file or printer memory. Once the Load Bookmark
dialog has been opened, the option to either Browse for a specific file or select a specific printer is
provided.
1Go to Actions Æ Bookmark Management or select Bookmark Management from the All
Tasks list.
2Select the folder location where you want to place the bookmark.
3Click Load. The Load Bookmark dialog opens.
4If loading a bookmark from a file:
•Select the From File radio button, then enter the file path in the space provided or click
Browse to find the appropriate file location.
If loading a bookmark from a printer:
•Select the From Printer r adio butto n, then selec t either the Quick Find or Folders tab to
locate the appropriate printer.
5Click OK to create the bookmark. Click Cancel to stop the creation of the bookmark.
Saving a bookmark
Once a bookmark or set of bookmarks has been created or loaded, it can then be saved to either a
file that can be stored on a computer for future use, or on a printer hard disk drive.
1Go to Actions Æ Bookmark Management or select Bookmark Management from the All
Tasks list.
2Select the folder or bookmark that you want to save. Selecting a folder for this oper ation will
save all folder contents.
3Click Save.
4If saving the bookmark(s) to a file:
•Select the To File radio button, then enter the file path in the space provided or click
Browse to find the appropriate file location.
If saving the bookmark(s) to a printe r:
•Select the To Printer radio button, then select either the Quick Find or Folders tab to
locate the appropriate printer. Use the (>) button to add the correct printer(s) to the
Selected Printers window.
5Click OK.
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Deleting a bookmark or folder
1Go to Actions Æ Bookmark Management or select Bookmark Management from the All
Tasks list.
2Load the folder or bookmark set that contains the bookmark(s) that you want to delete.
3Select the folder or bookmark that you want to delete. Selecting a folder for this operat ion will
delete all folder contents.
4Click the Delete Folder/Bookmark icon at the top of the Bookmark Management window.
The Confirm Removal dialog opens.
5Click Yes to delete the selected items.
Note: The Bookmark Management task is only an interface through which bookmarks
may be manipulated for other devices and locations. As a result, deleting a fol der
or bookmark through this process only removes the selected item(s) from the
interface, not from the saved location of the file.
Changing the properties of a folder or bookmark
The Change Properties feature of the Bookmark Management task let s a user edit various
characteristics of a selected bookmark or folder. In terms of folders, with the exception of the root
BOOKMARKS folder, the user can change a folder name or the folder PIN access number. Only the
PIN access number may be changed for the root folder.
For bookmarks, in additi on to the bookmark name, URL, and PIN access number, the Page Layout,
Paper, and HTML/PDF tabs let the user change various print attributes of the document. Some of
these attributes include: number of copies to be printed, page orientation, duplexing, N-Up printing,
as well as output options and HTML and PDF settings.
1Go to Actions Æ Bookmark Management or select Bookmark Management from the All
Tasks list.
2Load the folder or bookmark set that contains the bookmark(s) that you want to edit the
properties for.
3Select the folder or bookmark that you want to change settings for . If the correct bookma rk is
not already present, you may need to reload it into the Bookmark Management task.
4Click the Change Properties Folder/Bookmark icon at the top of the Bookmark Management
task window.
5Edit the appropriate fields to reflect the desired change.
6Click OK.
Note: The Bookmark Management task is only an interface through which bookmarks
may be manipulated for other devices and locations. As a result, any changes to
the properties of a folder or book mark will not be per manent unt il t he file i s saved .
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Wireless print server support
In addition to adding device support for several new wireless devices (for a complete list of the
printers and print servers that MVP supports, see Supported devices), MarkVision Professional
11.0 provides the ability to setup and configure the Lexmark N8050 wireless print server for use on
your network.
MarkVision Professional 11.0 includes a new WLAN task and a new WLAN device policy option to
manage the wireless settings for supported print servers attached to the network. The WLAN task
and device policy let an administrator enter or edit the wireless settings for a supported print server,
and then transfer the settings to the supported devices.
The WLAN task and device policy can support wireless configurations for both Ad Hoc and
Infrastructure Basic Service Set (BSS) modes, as well as WEP and WPA-PSK security modes.
In addition, for securit y modes that util ize CA ce rt ific ates as par t of an authenti cati on mechani sm, an
additional task called In stall CA Certificate is available to install CA Certificates on devices.
Creating a WLAN device policy
1Go to Actions Æ Device Policies Æ Create/Manage from the MarkVi sion Home screen, or
select Device Policies – Create/Manage from the All Tasks list.
2Click New and select For Any Print Server, and then click Next.
3Under Print Server Policy, expand the WLAN nodes.
4Enter the SSID, BSS Type, Channel, and Wireless Security Mode for the device. For more
information on your wireless settings, see your wireless network documentation.
5Enter the appropriate authentication or encryption information for the wireless security mode
that you selected by expanding the WEP or WPA nodes under WLAN.
6Click Apply.
Using the WLAN task
1Go to Settings Æ Network Æ Wireless Æ WLAN or select WLAN from the All Tasks list.
2Select the device(s) that you want to configure wireless settings for.
Note: The WLAN task provides the ability to configure the wireless settings on multiple
devices simultaneously . As a resul t, if multiple devices are sele cted for use with this
task, make sure that only the values t hat are sh ared by all of the s ele cted d evices
are changed. Some settings are specific to one device and changing them can
disrupt wireless communication for that device.
3Enter the SSID, BSS Type, Channel, and Wireless Security Mode for the device. For more
information on your wireless settings, see your wireless network documentation.
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4Enter the appropriate authentication or encryption information for the wireless security mode
that you selected.
Some wireless security modes require certificates to work properly. To install the appropriate
certificates, go to the print server embedded Web page or use the Install CA Certificate task.
For information on accessing the print server embedded web page, see your print server
documentation.
5Click Apply.
Using the Install CA Certificate task
Some wireless security modes require Certificate Authority(CA) certificates for authentication
purposes. The Install CA Certificate tas k provides a means of installing a CA certificate on one or
more devices at a time. The CA certificate must be in a PEM encoded format.
1Go to Settings Æ Network Æ Wireless Æ Install CA Certificate or select Install CA
Certificate from the All Tasks list.
2Select the device(s) that you want to install a CA Certificate f or.
3Click Browse to locate the CA Certificate that you want to install.
4Click Apply.
Note: If you select more than one device for this task, the selected CA Certificate is
applied to all selected devices and overwrites any existing certificates.
Destination management
MarkVision Professional’s destination management tasks provide the ability to more accurately
manage the destinations to which the devices on your network send information. MVP provides a
destination management task with which you can easily add or edit specific destinations for each
protocol that your network devices use to tr ansmit information.
The destination management tasks are:
•Fax destinations
•E-mail destinations
•FTP destinations
•Profile destinations
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Using destination management tasks
1Select one of the four destination management tasks from the All Tasks menu, or select
Settings
2Using either Quick Find, or by choosing a specific device (or devices) from existing fol ders,
select the devices that have the destinati on type s you want to manage. A table will appear in
the right side of the screen displaying the exi sting destinations. If the selected devices have
no current destinations, the table will be empty.
3To add a new destination, click Add. Enter the appropriate informati on in the dialog box, and
confirmation, Path and filename, Format,
Content, Color, Resolution, Shortcut (If
applicable)
ProfileName, Address, Port
4Click Apply.
5The listed destinations are added to the selected devices.
You can also cut, copy, or paste definitions by right-clicking destinations listed in the
destination management table.
Editing destinations
1Select one of the four destination management tasks from the All Tasks menu, or select
Settings
Æ Destinations from the MVP Home screen.
2Using either Quick Find, or by choosing a specific device (or devices) from existing fol ders,
select the devices that have the destinati on type s you want to manage. A table will appear in
the right side of the screen displaying the exi sting destinations. If the selected devices have
no current destinations, the table will be empty.
3Select the destination you want to edit. Click Edit.
4Enter the updated information in the dialog box, and then click OK.
5Click Apply. The edited destinations are updated for the selected devices.
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Removing destinations
1Select one of the four destination management tasks from the All Tasks menu, or select
Settings
Æ Destinations from the MVP Home screen.
2Using either Quick Find, or by choosing a specific device (or devices) from existing fol ders,
select the devices that h ave the destination t ypes you want to manage. A table appears in t he
right side of the screen displaying the existing destinations. If the selected devices have no
current destinations, the table will be empty.
3Select the destination you want to edit. Click Remove. Clicking Remove All removes all
listed destinations.
Destinations in device policies
You can also set specific destinations for print servers through the Device Policies task. To set
destinations for print servers:
1Open the Device Policies task and select the print server policy that you want to edit.
2Expand the MFP folder view and open the Destinations folder.
3Click the check box for the destination type that you want to edit, and then click Edit.
Note: When policies containing destinations are applied to devices that already contain
destinations, the device’s existing destinations are first deleted.
4The Destinations Management dialog box opens beneath the selected destination. Edit the
destination list accordingly. Click Hide to close the Destination Management dial og.
Changing printer settings
The easiest method of changing printer settings is by selecting the item you want to change from the
Settings menu or the All Tasks list. Select one or more printers and change the settings
appropriately.
You can create a device policy to coordinate multiple settings and save them as a unit. A poli cy can
then be applied to one or more devi ces at a time, or saved for future use. See Using device polici es
for more information.
Checking printer status
To check printer status, you can select one of the following options from the View menu:
•Status of Printer
•Toner / Ink Levels
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•MFP Status
•Picture of Printer
•Page Counts
•Operator Panel LCD
•Map
•Custom Tables
•Custom Views
Organizing devices
MarkVision lets you organize your devices using folders. When you create or edit folders, you can
specify certain criteria to limit which devices are in a folder. This works like a filter so that only the
devices you want to appear are in the folder.
For example, if you are responsible for maintaining toner cartridges for printers on the third floor of
your building, you might cr eate a folder for your printers named "3rd f loor ." Crea te a subfolder named
"Low Toner," specifying that a fi lter should be placed in it. Click Advanced, then specify the filter
criteria by selecting Status: Message, Equal To, Toner Low. This causes the "Low Toner" folder to
display only those printers in need of serv ice due to low toner cartridges.
In this example, one folder groups printers by subnet. Other folders group
printers by their location, printer type, or department. Using the built-in
filtering feature, the folders show you only the printers matching the criteria
you specify.
•The same printer could appear in multiple folders,
depending on your needs.
•The devices in a sub folder are dependent on the members
of the parent folder. In other words, if you create a sub f older
called Main under the Building fo lder , the sub folder c an only
contain the devices that are also in the Building f older.
•The numbers in pa rentheses indica te the number of devices
in that particular folder.
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Using filters to automatically populate folders
1Select Folder Configuration from the All Tasks menu.
2Click New to create a new folder, or select a speci fic folder to edit an existing one.
3Enter the name of the new folder.
4Select the properties to use in adding filters or devices to the folder.
5You can specify a devi ce name or names t o further narrow down which devic es to show in t he
folder.
6Click Apply to apply the specified criteria to the current folder.
For more information about finding specific printers within a folder, see Finding the devices you
want.
For more information about filters, see Using filters.
Viewing a print server embedded Web page
1Select Web Page (Print Server) from the All Tasks menu, or click Actions Æ Web Page
(Print Server) from the menus.
2Select the appropriate print server, and then click Launch.
3Your b rowser opens with an inf ormation page f or that pr int server. You see a real-time view of
the selected printer status.
Note: Not all print servers have Web pages.
Viewing all printers
MarkVision gives you several ways to see all the printers available to you at a glance.
Create folders and filters
Use the Folder Configuration task to create custo m folders to organize your printers. If your printers
are on a small network, you may only need one folder. However, if your printers are distributed
across a large network, you can create multiple folders to organize them.
For example, if your printers are concentrated on a small network within a single building, you could
create folders for each floor or type of printer. For larger printer networks, you could create a folder
hierarchy that includes subfolders i dentifying printers listed by geographical location or by subnet.
Apply filter criteria to your folders to automatically populate folder contents or to find a specific
printer. For example, create a folder named "Color," and then select the appropriate filter criteria to
show only color printers. MarkVision applies the filter and adds only color printers to that fol der. The
same printer can appear in more than one folder, depending on the filters you set. For example, a
color printer with a duplex unit would appear in both the "Color" folder and the "Duplex" folder. For
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82
more information on creating folders and using fi lters, see Organizing devices and Finding the
devices you want.
Create a map view
You can use the Map task to create a graphical representat ion that illustrates the distribution of your
printers by placing a printer ic on on a map background relative to your organization. The prin ter
status determines the border col or of the icon that is displayed. A printer icon with a yellow border is
in a warning state; a printer icon with a red border is in an error state. For more information on usi ng
the map feature, see Creating maps.
Creating maps
With MarkVision's Map task, you can cr eate a graphical repres entation that illust rates the distri bution
of your devices.
Creating a map
The type of map you create depends on the structure of your organiza ti on. If your organization has
one location with just a few printers, your map could be a simple li ne drawing or a scanned plan of
your building with icons marking the printer locations. If, however, you are responsible for many
printers in various geographies, you might creat e maps that correspond with the hierarchy of your
printer folders. For example, you could create a folder for the state where a group of printers are
located. Within that folder, you might create a sub folder for the city. Additional subfolders could
contain printers group ed by the build ing or fl oor number. Create a corresponding map for each f older .
Create maps using any graphics application that saves in JPEG or GIF fo rmat. You can create an
original image or develop your graphic using a scanned image like an are a map or buildi ng plan.
Save the image in JPEG or GIF format. You can then select the graphic from the Map task in
MarkVision.
Using a map
1Select Map from the All Tasks menu, or select a folder and click View Æ Map.
2Select a folder.
3Click the Map icon in the lower part of the window. Select the map you want to use, or click
Browse to find the graphic you want to use.
4Arrange the device icons on the map image to repre sent its l ocation in your orga nizati on, and
then click Apply.
Note: A yellow border around a device icon indicates th at the device is in a warning state;
a red border indicates an error state.
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Monitoring printer supplies
There are several methods you can use to monitor printer supplies.
If you are responsible for monitoring multiple printers:
•Select Folder Configuration from the All Tasks menu and create a folder with a filter based
on the status criteria you are interested in. For example, you could create a folder named All
Status Errors and Warnings, and configure the filter to display only those devices containing
status errors or warnings. This folder's contents dynamically changes as devices meet or fail
to meet the filter criteria.
•You can also perform a Quick Find to monit or printer supplie s. Click the Quick Find tab, and
under the Select a Field to Search box, sel ect Other. Click Find Parameters to configure the
parameters of your search. Click Find. The results of your search are displayed.
•To see at a glance which printe rs are low on toner, select Status of Printer from the All Tasks
menu, open a folder, and select the printers you are interested in.
If you are responsible for monitoring only one printer:
•Select Status of Printer from the All Tasks list. Choose the appropriat e printer f rom either t he
Quick Find or Folders tab.
Note: MarkVision's Map task displays an icon for each device. These icons give you an
indication of a device's status. A yel low border around a device i con indicates t hat
the device is in a warning state; a red border indicates an error state.
Moving the MarkVision Server
As newer hardware becomes available, it may become necessary to move the MarkVision
Professional Server to another machine, or impor t settings from one instance of the MarkVisi on
Server to another server. Since MarkVision Professional is extremely customizable, you may not
want to repeat the process of creating folder s, filters, and rediscovering devices. As a resu lt, MVP
provides the option of either moving an entire MarkVision Server or exporting specific settings for
folder configuration and MarkVision Messenger actions to a file to be imported on another server.
The following steps describe a method of cr eating a backup of MarkV ision Professi onal's customized
data, and integrating that data onto a new machine.
1Stop the MarkVision Server.
2Back up the directory in which the customized data files are stored.
•In Windows, the default directory is: C:\Program Files\Lexmark\MarkV ision
Server\granite\data
•For Mac and UNIX, the default directory is: /var/spool/markvision/data
3Install the MarkVision Server on the new machine.
4Stop the MarkVision Server.
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84
5Replace the data files saved in step 2 into the same locations on the new machine.
6Restart the MarkVision Server.
Note: The listed files do not contain settings f or window and frame sizes or positional
information.
Starting and stopping the MarkVision Professional Server on a Windows system
For Windows 2000:
1Go to Control Panel Æ Administrative Tools Æ Services and select the MarkVision
Server.
2Click Start/Stop.
Note: You can use the same process to start or stop the MarkVision Web service.
For Windows NT:
1Go to Control Panel Æ Services and select the MarkVision Server.
2Click Start/Stop.
Note: You can use the same process to start or stop the MarkVision Web service.
For Windows XP and Windows 2003 Server:
1Go to Control Panel Æ Performance and Maintenance Æ Administrative Tools Æ
Services and select the MarkVision Server.
2Click Start/Stop.
Note: You can use the same process to start or stop the MarkVision Web service.
Starting and stopping the MarkVision Professional Server on a Macintosh system
To start the MarkVision Server, open a Terminal session and type:
/usr/mv_pro/bin/MvService start
To stop the MarkVision Server, open a Terminal session and type:
/usr/mv_pro/bin/MvService stop
Starting and stopping the MarkVision web service on a Macintosh system
To start the MarkVision Web service, type:
/usr/mv_pro/bin/MvWebService start
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85
To stop the MarkVision Web service, type:
/usr/mv_pro/bin/MvWebService stop
Starting and stopping the MarkVision Professional Server on a UNIX system
To start the MarkVision Server, type:
/usr/mv_pro/bin/MvService start
To stop the MarkVision Server, type:
/usr/mv_pro/bin/MvService stop
Starting and stopping the MarkVision Web service on a UNIX system
To start the MarkVision Web service, type:
/usr/mv_pro/bin/MvWebService start
To stop the MarkVision Web service, type:
/usr/mv_pro/bin/MvWebService stop
Importing and exporting MVP Server settings
Only folder configurations and MarkVision Messenger actions are imported or exported.
Exporting MVP Server settings
1Go to MarkVision Æ Export Server Settings or select Export Server Settings from the All
Tasks list.
2Browse to the location where you want to save the server settings file.
3Name the file.
4Click Export.
Importing MVP Server settings
1Go to MarkVision Æ Import Server Settings or select Import Server Settings from the All
Tasks list.
2Browse to the server settings file you want to use.
3Click Import.
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86
Flashing print servers
Periodically, you may need to rewrite the flash memory inside one or more of your print servers. For
example, let's say Customer Support recommends you upgrade to a newer or different version of
firmware to solve a network printer probl em.
You can also flash your print servers to take advantage of new functions available in the latest
version of firmware. Use MarkVision Professional to flash multiple print servers simultaneously.
Note: Not all print servers are supported.
All supported firmware (flash) files are available free of charge from the Lexmark Web site. You can
access the Web site by selecting Firmware (On the Web) from the All Tasks List, or by visiting
www.lexmark.com.
To flash Lexmark print servers
1Download the latest flash files from the Lexmark Web site. Store these files in a safe place
(C:\temp, for example).
2Select the Firmware Download (Print Server) task from the All Tasks list, or click
Actions
Æ Firmware Download (Print Server) from the menus.
3Select the print servers you want to update.
4Click New File to find the downloaded files (C:\temp, for example).
5Click Start.
Warning: If the print server is turned off or reset during flashi ng, it may be damaged. For this reason,
try to perform flash operations at night, on holidays, or other times when printer traffic is very light.
Accomplish this using the Scheduling ta sk.
Formatting storage devices
You can use the Storage Devices task to format a device’s hard disk or flash memory. If you select
a device in the Storage Devices task, changing the Job Buffer amount causes the hard disk to
reformat, erasing all files. Likewise, clicking the Format button for either the hard disk or the flash
erases all files located in the device’s memory.
You can only copy or move files within a single device. For example, you can move a file from the
hard disk to the flash within a printer, but not to another printer.
Print Permissions Technology
Print Permissions Technology lets an administrator restrict color printing to specific users for
supported color printers on your networ k. By restricting the use of color printing, you can more
closely monitor and save valuable color printing resources.
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MVP’s Print Permissions Technology is separated into two relat ed tasks that control user access to
color printing, the Users Table task and the Hosts Table task. The Users Table displays and control s
basic user access to color printing. Adding a user’s ID to the Users Table lets you specify the user’s
color permission (whether that user may print with color or not). The Hosts Table takes color print
permissions a step further by controling print permissions on a specific host computer. This allows
you to override user level permi ssions on a specific host computer. As a result, if a user with access
to the Users Table task had set their color permissions to “On,” the color permission for their host
computer could still be disabled by sett ing the Col or per mission t o “Of f ” and the Over ride per mission
to “On” in the Hosts Table.
The following tables illustrate some Print Permission settings.
Users Table:
User IDColorResult
MaryOnMary can print color on all
selected printers.
BobOffBob cannot print color on
any selected printers.
Hosts Table:
Computer (Host)
Name
MARYSPCOnOffA user logged into Mary’s
BOBSPCOffOnA user logged into Bob’s
MARYSPCOffOffA user logged into Mary’s
ColorOverrideResult
computer can print color on
all selected printers,
regardless of the individual
user’s print permissions.
computer cannot print color
on any selected printers
regardless of the individual
user’s print permissions.
computer will not be able to
print color jobs unless their
User ID is granted color
printing permissions in the
User’s Table (as Override is
“Off”).
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Using the Print Permissions Technology tasks
1Go to Settings Æ Printer Æ Print Permissions Technology and select either Users Table
or Hosts Table.
2Select the supported color devices that you want to use with the task from the Find Results
window . For information on locating devices, see Finding the devices you want.
3Select your management option:
•Click Add to enter a new user or host.
•Click Edit to modify an exist ing user or host.
•Click Remove to remove a selected user or host.
•Click Remove All to remove all user s or hosts from the table.
4Enter or modify the appropriate fields in the table dialog box.
5Click OK to implement the changes or Cancel to cancel the command.
6Click Apply to save the changes or Undo to revert to the table’s previous state.
Queue management
Queue management provides the capability to create and remove Windows print objects (queues)
on host computers that utilize Windows-based platforms. Queue management utilizes two tasks to
manage print objects: the Create Windows Print Objects task and the Remove Windows Pri n t
Objects task. The Create Windows Print Objects task can create Windows print queues on multiple
host computers simultaneously, eliminating the need to set up print queues separately on each
individual host computer. The Remove Windows Print Objects task similarly lets you remove print
queues from host devices.
Note: In order to create print obj ects o n r emote host c omputers ( computers on whic h an
instance of the MarkV ision Server is not r unning), the MarkV isio n Server must firs t
be configured to perform the neces sary network operati ons. See Configuring t he
MarkVision Server for instruction on implem enting this configuration.
Configuring the MarkVision Server
To create print objects on remote host computers, the Mark Vision Server service for Windows must
be configured to run in the context of a valid administrat ive user ID and Password. This allows the
MarkVision Server service to perform network operations such as listing the existing print objects
and drivers that reside on other computers.
For Windows operating systems only
1Open the Windows Control Panel. For example, go to Start Æ Settings Æ Control Panel.
2Double-click Administrative Tools.
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89
3Double-click Services.
4In Se rv ic e s , rig h t -c lick MarkVision Server.
5Select Properties.
6Select the Log On tab.
7Select the This account radio button.
8Enter the user ID and password for an administrative account.
To create print queues
1Go to Actions Æ Queue Management Æ Create Windows Print Objects, or select Create
Windows Print Objects from the All Tasks list.
2In the queue management wizard, select the printers that you want to create queues for. Y ou
can locate the printers under the Folders tab or by usi ng Quick Find.
3Click the (>) button to move the printers to the Selected Print e rs window.
4Click Next.
5In the Domains window, select the domai n of the compute rs you want to c reate pri nt queues
on.
6In the Computers window, select the host computers that you want to create print queues
on. Use the (>) button to transfer the computers to the Selected Computers window.
Note: Each domain can potentially list several computers. To create printer queues on
host computers under differe n t domains, repeat steps 5 and 6 selecting different
domains with each pass until all of the desired host computers are present in the
Selected Computers window.
7Enter a network administrator user ID and password. To gain access to the host computers, a
high-level network administrator’s user ID and password is required for security purposes. If
you do not have administrative ri ghts on the host computer s you are tryi ng to access, conta ct
an administrator with the appropriate privileges.
If you are using the Windows XP operating system, and the network administrator account
does not include a password, see For Windows XP administrator accounts without
passwords.
8Select the type of print object that you want to create on the host computer. Select PCL,
PostScript, or both PCL and PostScript.
Note: MVP will attempt to locate and match the type of print object that is selected with
the appropriate device and drivers by name comparison. If the pre-selected dri vers
are not your preference, you can change them in step 10.
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9Click Next.
10Verify that the print queue inf ormation is correct for eac h host computer in t he queue creation
table. If the default settings are incorrect, select the table entry, and modify each of the fields
in the dialog below the table.
11Click Select to open the Print Driver dialog.
12Select the appropriate driver source radio button: Server (target computer ) or MVP Server.
13Select the driver from the list, then click OK.
If the driver is not included in the list:
aMake sure the MVP Server radio button is selected as the driver source.
bClick Add, browse to the driver, then click OK.
cSelect the driver from the list, then click OK.
14To remove a print object from the list to be created, select the table entry that contains the
print object you want to remove, and click Remove.
15Click Apply to save any changes, and then click Finish.
To remove print queues
1Go to Actions Æ Queue Management Æ Remove Windows Print Objects, or select
Remove Windows Print Objects from the All Tasks list.
2Select the domain of the host computer that you want to access.
3Select the host computer that contains the queue you want to remove. Use the (>) button to
add the computer to the Selected Computers window.
4Enter a network administrator user ID and password.
5Click Next.
6Select the print queue or queues that y ou want to r emove from the list of print objects present
on the system.
7Click Finish.
For Windows XP administrator accounts without passwords
In most cases, when selecting a server in either the Create Windows Print Objects task or the
Remove Windows Print Objects task, an administrator acco unt user name and password for that
specific computer must be entered. If the administrative account that is used to complete this
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process does not include a password, or if use of an administrati ve account without a password is
preferred, the following proce edure must be completed on the target computer.
1Open the Windows Control Panel. For example, go to Start Æ Settings Æ Control Panel.
2Double-click Administrative Tools.
3Double-click Local Security Policy.
4Double-click Local Policies.
5Double-click Security Options.
6In the Policy column, double-click Account s: Limit loc al account use of bl ank pas swords
to console logon only, and change the value from Enabled to Disabled.
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6
MarkVision Messenger
MarkVision Messenger is a utility that lets you create Actions. An Action defines a command to
execute whenever an event occurs across a set of devices. Devi ce Status Events are conditions
signaled by messages like Paper T ray Missing or Toner Low. Folde r Events are signaled when
devices enter and/or exit a particular folder.
During the installation of MarkVision Professional, you are asked to select the components to install .
To install MarkVision Messenger, check MarkV ision Messenger.
If the MarkVision Server is your defau lt Web serv er , you can acce ss MarkVi sion Messenger from any
browser by entering:
http://yourserver/messenger
Where your server is the TCP/IP hostname or address of the workstation on which you installed the
MarkVision Server. For example, if you installed the MarkVision Server and MarkVision Messenger
on a workstation with an address of nexus.dev.yourcompany.com, you would enter:
http://nexus.dev.yourcompany.com/messenger
Notes:
•MarkVision Messenger requires at least one MarkVision Server to be running on your
network.
•If MarkVision Professional is not your default Web server, you will need to add the 9180 port
number to the Messenger URL:
http://yourserver:9180/messenger
Installing MarkVision Messenger
MarkVision Messenger requ ires at least one MarkV ision Server to be runni ng on your net work. If y ou
choose, you can run MarkVision Messenger multiple times on the same workstation. However, each
instance of the client must use a different configuration directory.
How does MarkVision Messenger work?
MarkVision Messenger com municates with the MarkVision Server to let you create and configure
automated responses to printer events. These responses are called Actions. When you create an
Action, you must specify three things:
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•The type of event your Action wil l monitor
•The devices your Action will monitor
•The type of command your Action will execute
With MarkVision Messenger, you can create Actions to automate many printer administration tasks.
For example, you can configure Actions to:
•Keep a log of printer paper jams
•E-mail someone when a specific device condition occurs
•Order supplies for a specific device when messages, such as Toner Low, occur
Event Types
Your Action can be triggered by two types of events:
Device Status Alerts
A Device Status Alert is a notification that something has changed at a printer. For
example, when you pull a paper tray out of a printer, the printer tells MarkVision
Messenger that the tray is now missing. This is represented in MarkVision Messenger by
an event with name = "Paper Tray Missing" and state = "ACTIVE."
When the tray is put back into place, the printer tells MarkVision Messenger that the tray
is no longer missing. Th is is repres ented in MarkV isi on Messenger by an event with name
= "Paper Tray Missing" and state = "CLEARED."
You can configure your Action to respond to an event when i ts state is " ACTIVE," when its
state is "CLEARED," or both. If your Action responds to Device Status Alerts, you will be
prompted to choose the specific device status alerts that will trigger your action.
Printer Folder Alerts
A Folder Alert is generated when printers enter and/or exit a specified folder. For
example, you could create a folder in MarkVision Professional that contains printers with
a Toner Level less than 10%, and create an Action in MarkV ision Mess enger to notif y you
when printers enter t his f ol der. If your Action responds to Pr inter Fo lder Aler ts, you wil l be
prompted to choose a folder.
Device Selection
When choosing the devices your Action will monitor, you have three choices:
All Devices on the MarkVision Server
If your Action will monitor all devices on the MarkVision Server, choose this option.
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Devices in a Specified Folder
If your Action will monitor only a specific folder, choose this option. For example, if you
were in charge of devices on the third floor, and had configured a folder on the
MarkVision Server that included t hese devices, you could limit the number of devices
your Action monitors by choosing this folder.
Selected Devices
If your Action will monitor only specific devices, choose this option.
Command types
There are four types of commands that your Action can execute:
Send an SMTP e-mail
Your Action, when triggered, sends an e-mail to addresses you specify. These e-mails are highly
customizable from within MarkVision Messenger. For example, an Action, triggered by a Folder
Alerts event, could e-mail an administrator when monitored printers enter a "Low Toner" folder. This
e-mail message could be configured to list the model of printer, its IP address, and the time at which
it entered the "Low Toner" folder.
Execute a command line on the MarkVision Server
Your Action, when triggered, executes a command line. For example, if you wanted to keep a log of
offline devices, you could configure your Action to respond to the "Offline" Device Status Ale rt. Each
time a monitored device becomes offline, specified information is written to a text fi le. Like the
example above, the inform ation MarkVision Messenger writes to this text file is highly customizable.
For example, you could specify that the text file list the device model, page count, and the time at
which it went offline.
Execute a command line on a remote host server
Your Action, when triggered, executes a command line on a remote host server. In order to execute
command lines on a remote host server, the rexec client must connect to a rexec server on the
remote host server.
Furthermore, you can specify whether to perform commands conditionally or repeatedly, and how to
execute them. You can have your Action execute its command:
•Only after a specified delay period.
For example, if your Action sends an e-mail message when a printer goes offline, you can
delay the execution of the command for a specified amount of time. This way, if the printer
returns online during the delay period, the e-mail will not be sent. See Delaying Event
notifications for more information.
•After additional conditions have been met.
For example, if your Action is triggered by a Paper Tray Missing event, but you only want to
execute the command when the event occurs for Tray 3, you could write a custom filter to
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specify that your Action only respond when Tray 3 is removed from monitored printers. See
Custom filters for more information.
Send device status alerts to a Tivoli event server
MarkVision Messenger contains a cust om event adapter that integrates with Tivoli's event
management console. This event adapter lets administrator s use the Tivoli event console to monitor
printer events across a range of devices in real time. In order for Tivoli to display printer events, you
must first setup the Tivoli event adapter by creating an action in MarkVision Messenger.
What are Actions?
Actions are associations that let you execute event-driven commands. They can be set up to occur
automatically, as well as conditionally or repeatedly. You can specify which commands MarkVision
Messenger executes when device status events, such as Paper Tray Missing or Toner Low, occur,
or when devices enter and/or exit a specified folder on the MarkVision Server.
See How does MarkVision Messenger work? for more information about using Actions.
Simple Filters
By using the Simple Filter you can set your Action to execute its command when a dev ice is added to
a folder, removed from a folder, or both. For example:
If you create a folder that contains printe rs whose page count is greater than 10,000,
once a printer's page count exceeds that amount, the pri nter is added to that folder.
If you create a folder that contains printe rs with a flash device installed, and someone
removes the flash from the printer, it is removed from that folder.
By using the with a delay of: option, you can delay the execution of your Action until a device has
been in or out of the folder for a specified amount of time.
Custom filters
Custom filters let you customize and define how your action executes. You can do this by either
uploading a previously defined script file or by writing a new one.
MarkVision Messenger provides a very simple scripting language to define filters. The following is a
complete list of the statements and conditions you can use to write a custom filter:
Statements:
•While (Condition)
•WaitUntil (Condition)
•IfThen (Condition)
•{ StatementList }
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•Distribute
Conditions:
•And (Condition_1...Condition_n)
•Or (Condition_1...Condition_n)
•EventDataIs (key, value)
•SourceDataIs (key, value)
•TimeIsAfter
As an example, let's look at the script representation of the built-in Trigger on Active filter:
The effect of the EventDataIs condition is to ask the event for the value of the event.state keyword.
This is the same keyword you can insert into comm and lines and e-mail messages. The first
statement, an IfThen, executes the next statement if the condition EventDataIs ("state", "ACTIVE") is true. An EventDataIs condition is true if the value of the keyword (state) matches
the given value (ACTIVE). The next statement, Distribute, causes the command to execute.
Now, let's loo k at the scr i pt to wri t e when the Trigger on Active filter is set with a dela y of 30 seconds :
The braces ({}) are used to group statements into a list. They were not needed in the previous
example because the IfThen and following statements were treated like a single statement.
The WaitUntil statement causes the script to pause execution until the condition is true. The
TimeIsAfter condition checks for true only after the specified number of seconds has passed.
Once the 30 seconds has passed, i f the event is sti ll Active, the Distribute statement executes t he
command.
The script representation of th e built-in Trigger on Either Active or Clear filter is a single Distribute
statement. Let's say, for example, that you se lect Paper Tray Missing as the event, but you only want
to execute the command when the event occurs f or Tray 3. Also, you want to wait 20 minutes before
executing the command, and execute the command again at the same 20-minute interval if the
condition remains Active. Let's look at the script to write for this filter:
While (And(EventDataIs("state", "ACTIVE"), EventDataIs("location", "Tray 3")))
{
WaitUntil(TimeIsAfter(1200))
In this example, And was used to build a compound condition. The While loop is only entered or
repeated if the event is active for Tray 3. The code within the loop is the same as the code for the
Trigger on Active filter, except the TimeIsAfter condition is set to wait 1200 seconds (20 minutes).
Trigger on Either Active or Clear filters
Choose the Trigger on Either Active or Clear filter if you want to set your Action to execute each
time a condition becomes Active or Cleared.
For example, let's say you want to keep a log of all printer paper jams so you can determine the
average time it takes for a jam to be cleared. When a paper jam occurs, the printer generates an
event with a state of Active. This satisfies the condition of the filter and executes your Action.
When the paper jam is cleared, the printer generates anot her event with a state of Clear. This event
also satisfies the condition of the filter and executes your Action. You now have two lines in your log
file, one with the time at which the paper jam occurred and another wit h the ti me it was cl eared.
Trigger on Active filters
Choose the Trigger on Active filter if you want to set your Action to execute its command on ly when
a condition becomes Active.
When you pull out a tray, the printer generates a Paper Tray Missing event with a state of Active.
This satisfies the condition of the filt er and executes your Action, perhaps by sending an e-mail
notification.
When you push the tray back int o place, the pr inter generate s another Paper T ray Mi ssing event, thi s
time with a state of Clear, which does not satisfy the condition of the filter. Therefore, your Action is
not executed and no one is notified when the event is cleared.
You can also choose to delay execution of your Action until the condition has been Active for a
specified amount of time. Let's say the e-mail recipient is receiving too many notificati ons and you
want to wait 20 minutes to see if the condi tion cle ars. By using the Delay Time option, you can create
a filter that won't send the e-mail notification unless the Paper Tray Missing condition has been
Active for 20 minutes.
Note: The Delay Time value is limited to 10 characters.
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How do I use MarkVision Messenger?
Use MarkVision Messenger to create Actions that automatically perform printer administration tasks
in response to printer events.
Use the following examples for ideas about how you can use MarkVision Messenger to:
•Keep a log of all printer paper jams
•Delay event notifications
•Monitor specific paper trays
•E-mail or page someone when a specific event occurs
•Order supplie s
Step 1: Preview the steps
To create an Action:
1From the MarkVision Messenger Home screen, click Create New.
2Define your Action by completing the following steps in order:
aName and describe your Action.
bSet user access.
cSelect the Event Type that will trigger your action.
dSelect the events or folder that will trigger your Action.
eSelect the devices to monitor for your Action.
fSelect the type of command to execute.
gCompose the command, and any parameters, for the event(s).
hSelect or create a filter for the events.
iVerify Action information.
Note: If you no longer want to preview your choices, select Do not display this screen
again.
Step 2: Name your Action
The name you choose associates the Action you create wi th the name that appea rs i n the Action list
on the MarkVision Messenger Home screen.
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From the Description Information screen:
1Enter a unique name for you Action in the Name: field.
2Enter a more detailed description abo ut your action and what it does in the Descripti on: field.
3Enter instructions associated with your Action in the Notes: field. For example, "Please clear
the paper jam."
4Click when you're ready to continue.
Notes:
The Name: field is limited to 80 characters.
The Description: field is limited to 255 characters.
The Notes: field is limited to 255 characters.
Step 3: Set user access
User access determines who can see, use, and change the Action you create.
From the Access screen:
1Select Public to make your Action available to all users.
2Select Private to make your Action available only to you.
3Click when you're ready to continue.
Notes:
•This screen only appears i f user accounts have been created in MarkVision Profes sional.
•A private Action does not require a special access password from within MarkV ision
Messenger . However, since it is associated with the username used to creat e it, the Action is
only accessible to that specifi c user.
Step 4: Select the Event Type
You must tell MarkVision Messenger which type of event your Action will monitor.
From the Event Type screen, you can:
•Choose to monitor Printer Status Alerts.
•Choose to monitor Printer Folder Alerts.
Click when you're ready to continue.
For more on Event Types, see How does MarkVision Messenger work?
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