Lexmark MarkVision User Manual

MarkVision™ Professional

11.0

User’s Guide

June 2005

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2005 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550

www.lexmark.com

Edition: June 2005

The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICA TION "AS IS" WITHOUT

WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.

References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user’s responsibility.

Lexmark, Lexmark with diamond design, MarkNet, MarkVision, and Optra are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. MarkTrack and OptraImage are trademarks of Lexmark International, Inc.

PCL® is a registered trademark of the Hewlett-Packard Company. PostScript® is a registered trademark of Adobe Systems Incorporated.

All other trademarks are the property of their respective owners.

UNITED STATES GOVERNMENT RIGHTS

This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense.

Licensing Notice

This product contains software developed and copyrighted by Lexmark. In addition, the product software may contain:

• Software licensed under the provisions of the GNU General P ublic License version 2 and/or the GNU Lesser General Public License version 2.1

• Software licensed under other licenses

Click the title of the document you want to review:

• Third-party licenses

The third-party software covered by these third-party licenses is free software; you can redistribute it and/or modify it under the terms of the licenses referenced above. These licenses do not provide you any rights to Lexmark copyrighted software.

Software source code

This product includes software, JmDNS 0.2, developed and distributed by Arthur van Hoff and Ric Blair and distributed according to the GNU Lesser General Public License, v2.1 (http://www.gnu.org/copyleft/lesser.txt). The sourcecode is available locally at:

-- Windows: <install dir>\MarkVision Server\granite\src\jmdns_src.zip

-- Linux/Mac: /usr/mv_pro/src/jmdns_src.zip

-- Novell: SYS:\LEXMARK\MVPS\SRC\JMDNS_SRC.ZIP

Chapter 1: Introduction to MarkVision Professional .................. 7

Introduction........................ .................. ................................... ........................ 7

Terms used in this document......................................................................... 8

What’s new in MarkVision Professional 11.0........................................... ...... 8

MarkVision components.................... ..................................... .................. ...... 9

System requirements....................................................... .. ...................... .... 11

Chapter 2: Using MarkVision Professional................................ 17

Installing MarkVision Professional................................................................ 17

Getting started.............................................................................................. 29

Basics........................................................................................................... 32

Chapter 3: Configuring MarkVision Professional ..................... 40

Adding and removing devices................. ...................................... ............... 40

Creating folders............................................................................................ 44

Using filters................................................................................................... 46

Creating user accounts and user groups..................................................... 48

Assigning user privileges.............................................................................. 51

Chapter 4: MarkVision Professional Security ........................... 52

Adapter password conformance.............................. ...................... ............... 52

Confidential print job settings....................................................................... 54

Secure communication................................................................................. 56

Secure viewing of encrypted hard disk drives.............................................. 60

User authentication...................................................................................... 60

Chapter 5: Managing devices ..................................................... 64

Finding the devices you want ...................................................................... 64

Contents

Creating custom views ................................................................................. 65

Creating custom tables................................................................................. 65

Using device policies.................................................................................... 67

Scheduling tasks.......................................................................................... 68

Managing plug-ins.................... .................. ..................................... ............. 69

Generic file download........................................................................... ........ 70

Resource Management........................................ ......................... .. .. ........... 71

Bookmark Management................. ........................................ .. .................... 73

Wireless print server support........................................................................ 77

Destination management............................................................................. 78

Changing printer settings.......................... .................... .................... ........... 80

Checking pri nt e r s ta tu s..................... .. ............. .. ............. ... ............. .. ............ 80

Organizin g de v ic e s ............... .. ............. .. ............. ... ............. .. ............. ... ....... 81

Viewing a print server embedded Web page......................................... .. .... 82

Viewing all pri nt e rs .................. .. ............. .. ... ............. .. ............. ... ............. .. .. . 82

Creating maps.............................................................................................. 83

Monitoring printer supplies........................................................................... 84

Moving the MarkVision Server ..................................................................... 84

Flashing print servers................................................................................... 87

Formatting storage devices.......................................................................... 87

Print Permissions Technology..................................... ................................. 87

Queue management.................................................... .. .. ........................... .. 89

Chapter 6: MarkVision Messenger ............................................. 93

Installing MarkVision Messenger.................................................................. 93

How does MarkVision Messenger work?......................... .. .. ........................ 93

How do I use MarkVision Messenger?......................................................... 99

Chapter 7: Troubleshooting...................................................... 113

Problems with user accounts and account groups..................................... 113

Problems with network devices.................................................................. 115

Problems with MarkVision Messenger............. ...................... .................... 117

Problems with actions ................................................................................ 119

Miscellaneous problems........................ .................... ................................. 122

Contents

Chapter 8: Frequently Asked Questions.................................. 124

How do I get to the server after installing?................................................. 124

How do I discove r p rinters?..... .. ............. .. .............. .. ............. .. ... ............. .. . 125

Is IPX supported?....................................................................................... 126

Is there any way to speed up device discoveries?..................................... 126

What are the differences between the Application and the Web Client?... 127

What do the lines through some devices mean?....................................... 127

Why are some devices displayed in red text?............................................ 127

How do I create a filter and apply it to a folder?......................................... 128

What is MarkVision Messenger?................................................................ 129

How do you crea te ac tions?............. .. ............. .. ............. ... ............. .. .......... 130

Where is the README file?....................................................................... 131

How do I change the MarkVision Web Server port?.................................. 132

Where can I find additional Tivoli support for Mar kVision? ...................... .. 132

Are sensitive files displayed when viewing encrypted hard disk drives?.... 133

Contents

Introduction to MarkVision Professional

Introduction

MarkVisionTM Professional (MVP) is a Web-enabled device management utility designed f or IT staff. MarkVision works as a client-serv er applica tion. The serve r component is r esponsible for discovering

and communicating with devices on the network and providing information about them to a client. The client is then responsible for displaying information about the devices to a user and providing them with an interface to manage those devices.

The ability to use MarkVision through a Web Client provides the convenience of accessing all of MVP's management options from virtually any location. While MarkVision's built-in security provisions help to prevent unauthorized access to devi ces on your network, an authorized user can access an instance of the W eb Client by con necting to the Mar kVision Ser ver through suppor ted web browsers. After logging on, all of the information being managed by MarkVision becomes instantly available to authorized users anywhere with web access.

MarkVision's highly customizable format and various tasks also provide highly versatile options for managing devices. You can configur e MarkVision to display specific device i n formation to see only the information of interest to you. By using Quick Find or by creating Discovery Profiles, you can quickly and efficientl y locate specific devices on your network. Exte nsive Folders and Filters can then be used to group devices based on one or multiple characteristics (such as color capability, input capacity, and speed) or conditions (such as cover open, low toner, low paper, and paper jam).

The goal of MarkVision Professional is to provide the most comprehensive and efficient device management capabilities available. Here are a few examples of what MarkVision can do:

MarkVision helps to:

• Quickly troubl eshoot printing issues on the network and fix them before they become cr itical

and disruptive.

• Remotely perform printer and printer adapter maintenance and routine updates.

With MarkVision Professional , you can:

• Diagnose and fix printing problems using Quick Find to locate a specific device on the

network.

• Use extensive Filt ers to find and group devices based on one or more characteristics (such

as color capability, input capacity, speed, and multifunction capabilities) or conditions (such as cover open, low toner, low paper, and paper jam).

• Configure settings on multiple devices simultaneously with customizable device policies.

Introduction to MarkVision Professional

• Display devices that meet predefined criteria (such as Toner Low) so you can fix problems

before they affect user produc tivity.

• Schedule time-intensive activities, such as company-wide device discovery or updating print

server firmware when network use is at a minimum.

• Prevent unauthorized access to devices on the network.

• Download plug-ins for additional device support at runtime.

Note: This book is written for administrators. To complete these tasks successfully, you

should have a working knowledge of your network hardware and software.

Terms used in this document

MarkVision Professio nal (also refer red to as MarkV ision or MVP) ref ers to the compone nts that make up MarkVision Professional : the MarkVision Server, the MarkVision Web Client, and the Web site files that enable remote installat ion of MarkVision Professional.

MarkVision Web Client refers to MarkVision Professional running through a browser. MarkVision Server refers to a server that collects data from network-attached pri n ters and provides

information to MarkVision Clients.

Note: Within this document, printers and print servers are in some instances referred to

as "devices."

What’s new in MarkVision Professional 11.0

MarkVision Professional 11.0 includes several new features and enhancements to provide even greater control of your network device s.

• Secure communication

MVP 11.0 provides the option to implement secure communic ation between the MarkVision Server and devices that support the same security protocol, reducing the possibility of either user information or device commands from being compromised when administrators work with the devices over the network.

• Bookmark Management

The Bookmark Management feature lets a user save links or “bookmarks” i n pri n ter permanent memory. These bookmarks point to printable documents that are stored on remote servers or on the Internet, and can then be accessed through the printer operator panel of a supported device. MVP’s Bookmark Management feature also allows a user to organize bookmarks into folders and to protect access to bookmarks with a secure PIN access number .

• Wireless device suppor t

MVP 11.0 provides the capabilit y to configure the wireless settings for the Lexmark™ N8050 wireless print server.

Terms used in this document

• Confidential print job settings

New settings have been added to the General Settings (Printer) task for MVP 11.0 that help protect confidential print jobs. The Confidential Print Job Expiration setting lets an administrator set a specific t ime interval tha t a confidential print job will remai n idle in a pri nter queue before it is deleted. The Confidential Print Job Lockout sett ing lets an administrator set the number of times that a PIN access number can be entered at the printer operat or panel when printing a confidential print job before the job i s deleted.

• Device policy opti ons

Several new device policy options have been added to the Device Policies Create/Manage task to provide enhanced configuration capabilities for new MVP features including Confidential Print Job Expira tion, Confidential Pr int Job Lockout, and wirel ess device support.

• Expanded PIN access number range

The range of digits for PIN access numbers has been expanded from 1—6 to 0—9 for supported tasks and devices.

• More supported devices

MarkVision Professional 11.0 supports even more devices. For a complete list of supported devices, see Supported devices.

MarkVision components

The MarkVision Client

The MarkVision Client is a Java program that provides the user with an interface for managing devices. The client can exist in two forms: as a standalone Java application or as a browser-based Java applet.

MarkVision Client Application

The standalone application can be installed lo cally on a user’s workstation. MarkVi sion Client files are then copied onto the user’s computer during the installation process.

MarkVision W eb Clie nt

The browser-based client is a version of the client that can be accessed through a supported web browser by using the URL http://<yourserver>/markvision. If the MarkVision Server is not the default server on your machine, you can use the URL http://<yourserver>:9180/markvision.

In order to run the Web Client, you must first enable your web browser to support Sun’s Java Runtime Environment (JRE) by installing the Java plug-i n.

Note: In Windows environments, the plug-in is provided and the user will automatically

be prompted to install it the first time they run the MarkVision Web Client . For information on the Java plug-in soft ware and to download available vers ions of the

MarkVision components

plug-in for UNIX and ot her platforms, go to: http://java.sun.com/products/plugin/

index.html.

The MarkVision Client applicati on and the Web Client are essentially the same program. All information that is being managed by the MarkVision Server is available to users of either the application or We b Client. The only dif ferences ar e that th e application does not require installat ion of the Java plug-in and may require less startup time because some files are stored locally on the user’s workstation. However, anyone who does not run MarkVision Professional on a regular basis, or who is not currently working from their workstation, should use the Web Client version of MVP. In this case, there is no need to install any MarkVision files in order to use the client.

MarkVision Messenger

MarkVision Messenger works with MarkVision Professional to provide technicians with e-mail notification or command line execution when a network printer triggers a pre-defined event (such as Paper Tray Missing, Toner Low, and many more). The heart of MarkVision Messenger is a “service” that runs inside the MarkVision Server. To use this service, the user creates “actions” using a browser-based interface. Users can access MarkVision Messenger either by launching it from the Action menu in the MVP application, or by using the URL http://<yourserver>/messenger in your browser. For more information, see the MarkVision Messenger section of this User’s Guide.

MarkVision Server

The MarkVision Server is the engine that powers MarkVision. The MarkVision Server is the single point of contact between an instance of the MarkVision Client and all of the devices that MVP manages. The first time a client requests information, the MarkVis ion Server gathers the new information from the device and stores it in a cache. Each subsequent request for the same information is then retrieved from the cache. This saves valuable network resources by eliminating redundant network traffic from duplicate requests.

The MarkVision Server also eli minates the complex ity of talk ing to a wide variet y of network devic es. Client programs only need to send a single protocol to the server, which in turn knows how to communicate with the devices.

In order for the system archit ect ure to work, at l east one Mark V isi on Serv er must exis t on a net work . It is possible to install multiple instances of the MarkVision Server on a network, however, a client can only connect with one server at a time.

MarkVision We b Server

MarkVision Professional provides a web server for the browser-based components of the product (MVP Web Client and MarkVision Messenger ) as part of the MarkVision Professional package. The MVP Web Server is autom atically installed along with the MarkVision Server.

During installation, you are give n the option t o make the Mar kVis ion web server the defaul t server on the machine. This allows the browser-based application to access the server from the standard por t (80), which requires no additional numbering in the URL. If this opt ion is not selected, the MVP Web

MarkVision components

Server accepts HTTP requests on a non-standard port (9180) that does not interfere with any other existing web servers.

System requirements

The following are minimum requirements for installing and running MarkVision Professional. These requirements are for both the server and the client, and should be in place before you install MarkVision.

Client system:

• Windows 98 SE/Me, Windows NT, Windows 2000, Windows XP, Windows 2003 Server, Mac

OS X 10.2.8 (or higher), or a supported UNIX Client system

• 30MB available hard disk space

• Internet or TCP/IP connection

• A supported web browser, such as Windows Internet Explorer 6.x or later, Netscape

Navigator 6.x or later, or the Mozilla version that shipped with your operating system.

• Java 1.4 software update (see table for specific operating systems)

Server system:

• Windows NT (Service Pack 4.0 or late r), Windows 2000, Windows XP, Windows XP SP2,

Windows 2003 Server, Windows 2003 Server SP1, Mac OS X server 10.2.3 (or higher), Novell 6 or 6.5, or a supported UNIX server system

• 70MB available hard disk space

• Internet or TCP/IP connection

• Java 1.4 software update (see table for specific operating systems)

Minimum RAM and processor configurations for multiple devices

Total RAM on

Number of printers

1 — 250 128 350 251 — 500 192 500 501 — 1000 256 500 1001 — 2500 512 500

computer (MB)

Processor speed of computer (MHz)

Note: Managing more than 2500 printers requires addit ional servers.

System requirements

MarkVision Professional for UNIX systems

MarkVision Professiona l for UNIX systems is available for all supported UNIX platforms that provide Java Runtime Environment 1.4.2.

Supported UNIX systems

Operating system Version numbers Hardware

IBM-AIX 5.1, 5.2, 5.3 IBM RISC System/6000 HP-UX 11.0, 11i Hewlett-Packard 9000/700 and

9000/800 Red Hat Enterprise 3.0 WS Intel (IA32) Sun Solaris SPARC 8, 9, 10-Sun SPARC,

and Ultra SPARC

SUSE LINUX Enterprise 9 Intel (IA32)

Java Virtual Machine recommendations

Operating system Java VM level

Windows Sun 1.4.1_07 IBM-AIX 5.1, 5.2, 5.3 IBM 1.4.2 (java_ca1420-20040626) Mac OS X 10.2.8 (or

higher) HP-UX HP 1.4.2_05 Red Hat Linux Sun 1.4.2_06 SuSE Linux Sun 1.4.2_06 Sun Solaris SPARC Sun 1.4.2_06 Novell NetWare server Novell JVM 1.4.1

Apple 1.4.2 Update 2 (or higher)

Sun SPARC and Ultra SPARC

System requirements

Supported devices

Print servers

Dell Wireless Printer Adapter 3300 MarkNet N2004fl-SC Lexmark C750 Ethernet MarkNet N2004fl-ST Lexmark C910 Ethernet MarkNet N2501e Lexmark T520 Ethernet MarkNet N4050e Lexmark T522 Ethernet MarkNet N8020 Lexmark T520 SBE Ethernet MarkNet N8050 Lexmark T620 Ethernet MarkNet Pro 1 Lexmark T622 Ethernet MarkNet Pro 3 Lexmark W820 Ethernet MarkNet S Lexmark X820 Ethernet MarkNet X2011 MarkNet™ N2000t MarkNet X2012 MarkNet N2001e MarkNet X2030 MarkNet N2002e MarkNet X2031 MarkNet N2003fx-MTRJ MarkNet XI MarkNet N2003fx-SC MarkNet XL MarkNet N2003fx-ST MarkNet XLe MarkNet N2004fl-MTRJ

Printer table 1

Brother HL-1470N Series Canon ImageRunner 400 Brother HL-1650 / 1670N Series Canon ImageRunner 500 Brother HL-1870N Series Canon ImageRunner 600 Brother HL-2460 Series Canon ImageRunner 2800 Brother HL-5070N Canon ImageRunner 5000i Brother HL-6050D Dell Color Laser Printer 3100cn Brother MFC-8820DN Dell Laser Printer 1700 Canon GP 200D Dell Laser Printer 1700n Canon ImageCLASS C2100 HP 2000 C Canon ImageRunner 330 HP 2500 C

System requirements

Printer table 2

HP 4345 MFP IBM InfoPrint 20 HP 8550 MFP IBM InfoPrint 21 HP 8550GN IBM Infoprint 1145 MFP HP Business InkJet 2250TN IBM Infoprint 1145L MFP HP Color LaserJet 3550N IBM InfoPrint Color 8 HP Color LaserJet 3700DTN IBM LaserPrinter 4039 HP Color LaserJet 4500 IBM Network Printer 12 HP Color LaserJet 4550 Series IBM Network Printer 17 HP Color LaserJet 4650 DTN Konica KL-3015 HP Color LaserJet 5550DTN Kyocera FS-C5016N HP Color LaserJet 8500 Kyocera FS-1700 HP Color LaserJet 9500n Kyocera FS-1750 HP LaserJ et 1320 NW Kyocera FS-1800 HP LaserJet 2100 Series Kyocera FS-3750 HP LaserJet 2200 Kyocera FS-3800 HP LaserJ et 2420 DN Kyocera FS-3820N HP LaserJet 2430 TN Kyocera FS-3830N HP LaserJet 3300 MFP Series Kyocera FS-7000 HP LaserJet 4000 Series Kyocera FS-9000 HP LaserJet 4050 Series Kyocera FS-9100DN HP LaserJet 4100 MFP Series Lexmark™ 4079 plus HP LaserJet 4250 DTN Lexmark C510 HP LaserJet 4350 DTN Lexmark C750 HP LaserJet 5000 Series Lexmark C752 HP LaserJet 5/5M Lexmark C760 HP LaserJet 5si Lexmark C762 HP LaserJet 8000 Series Lexmark C910 HP LaserJet 8100 Series Lexmark C912 HP LaserJet 8150 Series Lexmark C920 HP LaserJet 9000 Series Lexmark E230 HP LaserJet 9050N Lexmark E232 HP Mopier 320 Lexmark E234

System requirements

Printer table 3

Lexmark E234n Lexmark T63X Lexmark E320 Lexmark T640 Lexmark E321 Lexmark T642 Lexmark E322 Lexmark T644 Lexmark E323 Lexmark W812 Lexmark E330 Lexmark W820 Lexmark E332n Lexmark W840 Lexmark Optra™ Lexmark X422 Lexmark Optra C Lexmark X830e Lexmark Optra C710 Lexmark X832e Lexmark Optra Color 40 Minolta Color PageWorks Lexmark Optra Color 45 Minolta PageWorks 20 Lexmark Optra Color 1200 Minolta Magicolor 7300 Lexmark Optra E Minolta-QMS Magicolor 2200 Lexmark Optra Ep Minolta-QMS Magicolor 3100 Lexmark Optra K 1220 NEC SuperScript 1800 Lexmark Optra M Oki C5300 Lexmark Optra N Okidata C7350n Lexmark Optra Plus QMS Magicolor 2 Lexmark Optra S QMS Magicolor 6100 Lexmark Optra SC Ricoh Aficio 180 Lexmark Optra Se Ricoh Aficio 270 Lexmark Optra Se plus Ricoh Aficio 350/355 Lexmark Optra T Ricoh Aficio 450/455 Lexmark Optra W810 Ricoh Aficio 550 Lexmark T420 Ricoh Aficio 650 Lexmark T430 Ricoh Aficio 750 Lexmark T520 Ricoh Aficio 850 Lexmark T520 SBE Ricoh Aficio 1045 Lexmark T522 Ricoh Aficio CL3000 Lexmark T620 Ricoh Aficio CL7000CMF Lexmark T622 Ricoh AP3800C Series

System requirements

Printer table 4

Samsung ML-2152W Xerox DocuPrint N2825 Tektronix Phaser 350 Xerox DocuPrint N32 Tektronix Phaser 550 Xerox DocuPrint N3225 Tektronix Phaser 560 Xerox DocuPrint N40 Tektronix Phaser 740/750 Xerox DocuPrint N4025 Tektronix Phaser 750DX Xerox DocuPrint N4525DX Tektronix Phaser 780GN Xerox DocuPrint NC60 Tektronix Phaser 850 Xerox Phaser 790 Xerox DocuColor 4CP Xerox Phaser 860 Xerox DocuColor 2006 Xerox Phaser 1235 Xerox Document Centre 220/230 Xerox Phaser 2135DT Xerox Document Centre 240 ST Xerox Phaser 3400 Xerox Document Centre 265 ST Xerox Phaser 3450 Xerox Document Centre 332 Xerox Phaser 4500DX Xerox Document Centre 340/440 Xerox Phaser 5400 Xerox Document Centre 440 Xerox Phaser 6200 Xerox DocuPrint 4512 Xerox Phaser 6250 Xerox DocuPrint C55/C55mp Xerox Phaser 7700DN Xerox DocuPrint N17 Xerox Phaser 8200 Xerox DocuPrint N2025 Xerox Phaser 8400DP Xerox DocuPrint N2125 Xerox WorkCentre Pro 32C Xerox DocuPrint N24

System requirements

Using MarkVision Professional

Installing MarkVision Professional

Before you install

Before you install the MarkVision Server:

1 Make sure you have 70MB of hard disk space available for a complete installation. 2 Decide where to install the MarkVision Server.

You must install at least one MarkVision Server on the network.

Note: You may install any of the other packages on the same workstation running the

MarkVision Server, although this is not necessary.

Where to install MarkVision components

If your devices are distributed across a local area network (LAN) or wide area network (WAN), network traffic inc reases as users try to access them. With MarkVis ion, you can choose where to install components, letting you reduce network traffic.

To minimize network traffic and improve perfo rmance, install the MarkVision Server on a host that offers relativel y high-speed access to users and to the devices you want to monitor.

Installable components

MarkVision supplies several installable components

• MarkVision Application–Installs the primary client application that is used to manage your

devices. This application requires a MarkVision Server to be available on the network.

• MarkVision Server–Installs the necessary files to set up the MarkVision Server.

• MarkVision Messenger–Installs the MarkVision Messenger Web-based utility.

• MarkVision Web Client–Installs a Web browser-based version of the MarkVision Cli ent to

the MarkVision Server, al lowing you to access MVP from a remote location using a browser. Because the installation process is operating system-specific, ther e a re different install packages that can be used for this version of th e cli ent. These files include:

Using MarkVision Professional

• Windows Web package

• Mac OS X Web package

• UNIX Web package (Java runtime environment is required)

When you are installing the MarkVision components, a dialog will appear that shows th e hiera rchy in which the different components can be installed. You can install the MarkVision application and the MarkVision Server separately; the application only requires that one instance of the MarkVision Server be installed somewhere on the network, not necessarily on the same machine.

Note: For Windows based operating systems, you must also be sur e to select the par ent

branches in the hierarchy i f you want to include a ny items located i n a sub-branch.

Installation notes

In order to run the Web Client, you must first enable your web browser to support Sun’s Java Runtime Environment (JRE) by installing the Java Plug-in. In Windows environments, the plug-in is provided and the user is automatically prompted to install it the first time they run the MarkVision Web Client.

Note: The MarkVision Client program does not r equire the installation of the browser

plug-in.

The MarkVision Web Server is automatically installed along with the MarkVision Server. MarkVision Professional rel ies on technology that i s specific to the web server that it prov ides, so it is

not possible to use other web servers to make MarkVision available. During installation, you are given the choice to make the MarkVision web server the default server on the machine. This allows the browser-based application to acces s the server from the standard port (80), which require s no additional numbering in the URL. When t his option i s rejected, the MarkV ision W eb Server li stens for HTTP requests on a non-standard port (9180) that should not int erfere with any other existing web servers.

Note: If another web server is listening on port 80, the option to have the MVP Server

listen on the default web port (80) is not present.

As an administrator, if you already have a department or corporate web server on which you want to publish the URL to access MarkVision Professional or Mess enger, we recommend that you create a URL on your current web server that automatically forwards the user’s browser to the URL used by either tool.

Installing MarkVision Professional for Windows and Mac OS X systems

To install MarkVision Professional 11.0:

1 Go to www.lexmark.com. 2 Click Products and Supplies.

Installing MarkVision Professional

3 Click Software. 4 Click MarkVision Professional. 5 Download the MarkVision Professional 11.0 package. 6 Open the MarkVision Professional Installation package, and follow the instructions on the

screen.

For a successful installation

• The operating system must be supported by MarkVision Professional.

• You must use a supported web browser.

To uninstall MarkVision Professional

To remove MVP from a Windows system, select MarkVision Professional in the Add/Remove Programs application, or go to Start Mac OS X system, run the MarkVision Professional Uninst aller application located in Appli cations/ Utilities. This will shut down both servers that are running and then remove all aspects of MarkV ision Professional.

Æ Programs Æ Lexmark Æ Lexmark Software Uninstall. For a

Windows default file locations

MarkVision Application

C:\Program Files\Lexmark\MarkVision Professional

MarkVision Server

C:\Program Files\Lexmark\MarkVision Server\Granite

Macintosh default file locations

MarkVision Application

/Applications/MarkVision Pro Client

MarkVision Server

/Applications/Utilities/MarkVision Pro Server Control

Installing MarkVision Professional for UNIX systems

MarkVision Professional supports multiple UNIX operating systems.

Installing MarkVision Professional

HP-UX

1 Download the MVP package file from the Lexmark Web site into the /tmp directory, and

extract the package file: # /usr/contrib/bin/gunzip /tmp/markvision-pro-hpux11.pkg.gz

2 Start the System Administration Manager by typing /usr/sbin/sam &. 3 On the SAM areas screen, click Software Management. 4 Click Install Software to Local Host. The SD Install-Software Selection screen and Specify

Source dialog appear. If these dialogs do not appear, go to the Actions menu and click Change Source to open the Specify Source dialog.

5 Make sure that the hostname of the computer that you are installing on appears in the Host

Name text box. If it does not, enter the hostname or select it from the list.

6 In the Source Depot Path field, enter the full path to the HP-UX package file:

/tmp/markvision-pro-hpux11.pkg

7 Mak e sure C h a ng e So ftware View is set to All Bundles. If it is not:

a Click Change Software View. b On the Soft ware View screen, click All Bundles, and then click OK.

8 On the Specify Source screen, click OK. 9 Select the bundles you want to install. There are two ways to mark the packages: for

installing all the MarkVision packages at once or installing individual packages.

To install all the MarkVision packages at once

a Click the MarkVisionPro bundle. b Go to the Actions menu, select Mark for Install. This marks all the MarkVision

Professional packages for install.

c Skip to step 10.

To install individual packages

a Double-click the MarkVisionPro bundle. This displays the serv er and client packages. b Double-click each package bundle to view its contents. c For each package that you want to install, click the package, and then go to the Actions

menu and select Mark for Install. A “Yes” appears beside each package that you have selected to install.

10 Go to the Actions menu and select Install (analysis). 11 Click OK. A confirmation message appears.

Installing MarkVision Professional

12 Click Yes to start the installati on.

Note: If the HOME variable was not set for root when y ou started SAM, an error message

appears. Ignore the message and click OK.

13 During Installation, select Logfile to view the installation log.

Note: Make sure there are no errors or warnings during installation.

14 When installation is finished, select Done to return to the SD Install -Software Selection

screen.

15 Click File, and then click Exit to return to the Software Management screen. 16 Enter the following in the command line and answer any questions that may appear:

/opt/lexmark/setup.mvjserver

This file will set up the MarkVision Serve r users for use with the MarkVision Professional server.

AIX

1 Download the MVP package file from the Lexmark Web site and place the package fil e in t he

/tmp directory.

2 Type the following in the command line and press Enter:

smit install_latest

3 When prompted to enter the input device directory for software, enter:

/tmp/markvision-pro-aix.pkg

4 All packages are normally installed by default, though you can choose to install some

packages individually. To install only the packages you want:

a Under the Software to Install option, select List. b Select the packages you want to install. c Select Do.

5 Specify any other install options, such as COMMIT. 6 Select Do to begin installing MarkVision Professional. A message is displayed when

installation is finished.

7 Enter the following in the command line and answer any questions that appear:

/usr/lpp/markvision_pro/setup.mvjserver

Installing MarkVision Professional

RedHat Linux; SuSE Linux

1 Download the MVP package file from the Lexmark Web site and place the package fil e in t he

/tmp directory.

2 Unzip and untar the file:

$ tar zxvf /tmp/markvision-pro-linux-glibc2-x86.tar.gz

3 cd to the package directory:

$ cd /tmp/markvision-pro-linux-glibc2-x86

4 Install either all or individual MarkVision components:

• To install all MarkVision components, issue the command:

rpm -ivh *.rpm

• To install individual MarkVision Professional components, specify the file name of the

MarkVision Professional component that you want to install. For example, to install just the MarkVision Professi onal Server, issue the command:

rpm -ivh markvision-pro-MVJserver-*.i386.rpm

rpm -ivh markvision-pro-MVJclient-*.i386.rpm

5 Type the following on the command line and answer any questions that appear:

/usr/local/lexmark/setup.mvjserver

Solaris SPARC systems

1 Download the MVP package file from the Lexmark Web site and place the package fil e in t he

/tmp directory.

2 Start the package installation program :

pkgadd -d /tmp/markvision-pro-solari s2-sparc.pkg

3 When a list of available packages appears:

a If you want to install all the packages, type all and then press Enter. b I f you want to install individual packages, ty pe each package number separated by a

comma and then press Enter. For example: 1,2,3.

4 Follow the prompts and answer any questions that appear on the screen:

a To accept the defaults, press Enter. b To answer yes/no questions, type y, n, or ?, and then press Enter.

Installing MarkVision Professional

c When a message appears telling you the installation was successful, type q to quit.

Note: You must install all the packages in the same location.

5 Type the following on the command line and answer any questions that appear:

/opt/lexmark/setup.mvjserver

Unix general file locations

MarkVision Application

/usr/mvp/bin (executable files) /usr/mvp/etc (configurable files) /usr/mvp/lib (archive/library (JAR) files)

MarkVision Server

/usr/mv_pro/bin (executable files) /usr/mv_pro/etc (configur able files) /usr/mv_pro / lib (a rc h iv e /library (JAR ) fil e s)

Setting up the MarkVision Professional UNIX Server

Once the MarkVision Professional package is installed on a system, a setup script must run to complete the installati on process. This script is installed at:

<install-dir>/setup.mjserver

The MarkVision Server must be run as a standard system daemon. It collects information about network attached devices, such as printers and print servers. For security reasons, this daemon must be run as a normal user with no special privileges. Ther efore, we reco mmend using an existing user ID or to create a special user ID for this daemon to run as.

The default user ID is user nobody. Most modern UNIX systems ship with this ID pre-inst alled. If you want to change it and use a different ID (for example markvision), create the user ID before running the setup script.

The setup script checks if the Mark Vision Serve r is currently runni ng, and if so will exit, prompting the user to stop the server using t he appropriat e command. If the se rver is not running, it prompts for t he user ID and verifies its validity. Once the user ID is verified, the MarkV ision Server starts.

The following shell scripts are used during the MarkVision Server setup and startup process:

• /usr/mv_pro/bi n/findJava

• /usr/mv_pro/bi n/MvService

• /usr/mv_pro/bin/MvWebService

Installing MarkVision Professional

FindJava

This script is used by multiple script s to locat e the appropr iate version of Java V irtual Machine on t he system. This script attempts to find the path to the “java” binary in standard system locations. If the JVM is not found in standard system locations, it tries to search the PATH environment variable for the JVM. If the search for the a ppropr iate JVM fa ils, it exits with an e rror message inf orming the user that a suitable JVM was not found. It also indicates the appropriate JVM version(s) required to run the MarkVision Server softwar e.

If you believe a suitable JVM is on the system, make sure it is i n your PATH and run the /usr/mv_pro/ bin/findJava script again. Thi s creates a sy mbolic link fr om /usr/mvp_java t o the Java home dire ctory (JAVAHOME).

For example, if the full path to the appropriate “java” binary is:

/usr/local/java/bin/java The Java home directory is “/usr/local/java.” Therefore, the link can be created as follows:

# /bin/ln -s /usr/local/java /usr/mvp_java

MvService

The /usr/mv_pro/bin/MvService command is used to star t and stop the MarkVision Professional Server as a UNIX daemon.

$ man MvService

MvWebService

The /usr/mv_pro/bin/MvWebService command is used to start and stop the M arkVision Web Server. The MvWebService process is used to provide the following services over HTTP:

• Serve the MarkVision Professional Web Client

• Provide access to MarkVision Messenger

• Provide browser-based access to MarkVision Professional documentation

To access the above features, point your browser to port 9180 of the machine where you installed MarkVision Professional Server with the following URL:

http://<markvision-server-host>:9180/markvision

http://<markvision-server-host>:9180/messenger

To uninstall the MarkVision Professional UNIX Client

1 Run the uninstall script which removes the symbolic links to the mounted directory from /usr/

mvp.

./MVJclient.unlink

Installing MarkVision Professional

2 Unmount the MarkVision Professional directory. Refer to your operating system

documentation for unmounting instructions.

Removing MarkVision Professional packages

With root authority, you can remove MarkVision Professional using these utilities:

Operating system Package removal tool

HP-UX sam IBM AIX smit RedHat; SuSE Linux rpm -e Sun Solaris SPARC pkgrm

Depending on the utility on your system, either mark the packages for removal after you start the program, or provide the names of the packages you want to remove in the command line. Refer to your operating system documentation for more i n formation.

Removing remaining directories

Package removal utilities usually do not remove directories shared by more than one package. The following two software packages share the same direct ory structure (install-directory>markvision)

• Enhanced Printer Drivers

• MarkVisi on Professional

After removing all the previously mentioned MarkVision packages (if one or more were installed), some directories may need to be removed manually.

To see if any directories remain after removing all the MVP packages, check the direc tory where you installed MarkVision. By default, MVP installs in either /opt/lexmark/ or /usr/local/lexmark/.

Installing MarkVision Professional into CDE

You can integrate MVP into the Common Desktop Environment (CDE). Integrating installs CDE icons, actions, and online Help.

To integrate MarkVision Professional into the CDE:

1 Make sure you have root user authority. 2 Type the following in the command line:

/usr/mv_pro/bin/mark2cde

On some CDE systems, the MarkVision Professional CDE icons may not appear after installing the MarkVision Professional CDE snap-in. T he icons appea r after loggin g out a nd loggi ng back in agai n.

If you encounter problems whi le running mar k2cde manuall y, try running it again usin g the Kor n shell (ksh) rather than the Bourne shell (sh).

Installing MarkVision Professional

Removing the MarkVision Professional CDE:

When removing the MarkVision Professional Client package, you must manually remove the CDE snap-in.

To uninstall the CDE snap-in, as root, type the following in the command li ne:

# /usr/mv_pro/bin/mark2cde -d

Installing MarkVision Professional into KDE

You can integrate MVP into the K Desktop Environment (KDE). Integrating installs KDE icons, actions, and online Help.

To integrate MarkVision Professional into the KDE:

1 Make sure you have root user authority. 2 Type the following in the command line:

/usr/mv_pro/bin/mark2kde

You must restart KDE after installing the KDE snap-in to see the icons.

Removing the MarkVision Professional KDE:

When removing the MarkVision Professional Client package, you must manually remove the KDE snap-in.

To uninstall the KDE snap-in, as root, type the following in the command line:

# /usr/mv_pro/bin/mark2kde

Installing MarkVision Professional into GNOME

You can integrate MVP into the GNU Network Object Model Environment (GNOME). Integrating installs GNOME icons, actions, and onlin e Help.

To integrate MarkVision Professional into the GNOME:

1 Make sure you have root user authority. 2 Type the following in the command line:

/usr/mv_pro/bin/mark2gnome

On some GNOME systems, the MarkVision Professional GNOME icons may not appear after installing the MarkVi sion Professional GNOME snap-in. The icons appear after logging out and logging back in again.

Removing the MarkVision Professional GNOME:

When removing the MarkVision Professional Client package, you must manually remove the GNOME snap-in.

Installing MarkVision Professional

To uninstall the GNOME snap-in, as root, type the following in the command line:

# /usr/mv_pro/bin/mark2gnome

Finding space to install MarkVision Professional

Some operating systems require you to inst all MarkV isio n Professional in a particula r director y. If the file system containing that directory is full, you can create a symbolic link t hat points to a directory in another file system. The symbolic li nk appears to be a real directory, but the files are actually installed in the location the link points to.

For example, to appear to install MarkVision Professional in /disk2/lexmark, do the following:

1 Create a directory in the location where you want the packa ges to be installed. For example,

to install the /disk2 file system:

mkdir /disk2/lexmark

2 Create a symbolic link pointing to the directory you created. For example:

ln -s /disk2/lexmark /opt/lexmark

Installing MarkVision Professional for a Novell NetWare server

MarkVision Professional 11.0 supports the use of Novell NetWare 6 and 6.5 as a server platform. The Novell server must have a Java 1.4.2 VM installed in order for the MarkVision Server to work properly. The MVP Client system is currently not supported on Novell systems.

1 Login to your NetWare Server from a Windows system. 2 Run the installer and extract the installation files to a directory on a volume that you can

access from your system console.

3 If you have an existing version of MarkVisi on Professional installed, you will need to stop the

MVP Server processes before upgrading. To stop the MVP Server processes, enter the following command at the server console:

SYS:\LEXMARK\MVPS\MVPWEB stop

4 At the server console, load NWCONFIG. 5 Choose Product Options. 6 Choose Install a product not listed. 7 Specify the path to the directory determined in step 1.

Press ESC to cancel the installation. Press F3 to specify the directory path.

8 At the installation prompt, press Enter to continue the package installati on.

Installing MarkVision Professional

To stop the MarkVision Server

To save the MarkVision Server settings during a Novell Serv er shutdown or reset, add the following commands to the SYS:\SYSTEM\SHUTDOWN.NCF file.

At the server console, enter the following commands:

SYS:\LEXMARK\MVPS\MVPWEB stop SYS:\LEXMARK\MVPS\MVPS stop

To start the MarkVision Server

Start the MarkVision Profes sional Server (MVPS) before starting the MarkVision Professional Web Server (MVPWEB).

If you want MarkVisio n Professional to start at boot time, add the following commands to the bottom of the SYS:\SYSTEM\AUTOEXEC.NCF

SYS:\LEXMARK\MVPS\MVPS start SYS:\LEXMARK\MVPS\MVPWEB start

Uninstalling MarkVision Professional for a Novell NetWare Server

Note: The Uninstall process is currentl y a manual process.

1 Stop the MarkVision Professional Server processes . 2 At the server console, enter the following commands:

SYS:\LEXMARK\MVPS\MVPWEB stop SYS:\LEXMARK\MVPS\MVPS stop

3 Delete the following directory:

SYS:\LEXMARK\MVPS

Note: If you want to save the MarkVision Server set tings, do not remove the

SYS:\LEXMARK\MVPS directory.

Upgrading from previous versions of MarkVision

Prior versions of MarkVi sion for Windows a re easily upgrade d by running the i nstallation program. All prior folders, filters, devices, and so on are retained with the new version. If you are upgrading from an earlier release of MarkVision Professional for UNIX syst ems, make sure you upgrade your MarkVision Clients and server(s) together.

Note: When upgrading MarkVision Prof essional for Unix systems, you should remove t he

currently installed package.

Installing MarkVision Professional

For versions earlier than MarkVision Professional 6.0, such as MarkVision for Intranets, or classic MarkVision, we recommend that you uninst all the old version before attempting a new installation.

To export devices from classic MarkVision:

1 In Classic MarkVision, under the Configure - TCP/IP opti on, click the Manage Print Server

List button, and then click Export to File.

2 Enter the location where you want the file stored. 3 Once you have exported the file, you need to edit the file to accommodate the current MVP

format. Configure the file path to match the followi ng naming convention:

IP <Ip address or hostname> <read community name> <write community name>

4 Install your new version of MVP 11.0, and then click Load in the Device Discovery task. 5 Select your updated file. Click OK. The list is imported for discovery.

Getting started

Once MarkVision has successfully installed, you are ready to access the the MarkVision Client.

Invoking the MarkVision Client

Select which version of the MarkVisi on Client you want to use. You can use either the MarkVision Client Application or the MarkVision Web Client.

Opening the MarkVision Application

In the application form, t he client is inst alled locall y, so it can be launched just like any other program. For example, in Windows environments, you c an doubl e-click t he MarkV i sion Pr ofessional ic on on the desktop, or go to Start

Accessing the MarkVision Web Client

Since the MarkVision Web Client is browser-bas ed, you will need t o open your browser and point it to the MarkVision URL:

http://<your server>/markvision

In this URL <your server> is the IP address or hostname of the machine that is running the MarkVision Server.

Æ Programs Æ Lexmark Æ MarkVision Professional.

Note: If during installation you did not mak e MarkVision Professional the default server

on your machine, you must use the non-standard port number (9180) in the URL: http://<your server>:9180/markvision.

Getting started

Opening the MarkVision Application on a UNIX system

If you are using MarkVision Professional from a UNIX system, you can access MVP from either a command line or the MarkVision Professional Web Client.

Using the MVP UNIX Client from the command line:

If it is supported by your workstation, you can use the X Window system. To use MarkVision with X, you must set the display variable.

1 Set the DISPLAY environment variable.

• Korn (ksh) and Bourne (sh) shell users type the following:

Display=hostname:0.0

export DISPLAY

Where hostname is the name of your workstation.

• C shell users type the fol lowing:

setenv DISPLAY disphost:0.0

2 If you are running the MarkVision Professional UNIX Client on a dif f eren t host comp uter than

your X server, make sure the remote host has permission to access your display. For example, if the MVP UNIX Client is running on the host flora, type the following in the command line:

xhost + flora

3 Type mvp in the command line, and then press Enter.

Using the MVP UNIX Client from a Web browser:

Once the MarkVision We b serv er is c onfigur ed, a MarkV is ion Web Client starts when you connect to

/markvision on that server with your br owser.

For example, to start a MarkV ision Web Cli ent on a W eb server whose IP addre ss is 190.168.112.21, point your browser to the following URL:

http://190.168.112.21:9180/markvision

Starting MarkVision Professional

When you open MarkVision Professional for the first time, select the server you want t o use. Enter the computer/hostname or IP address of the machine runni ng the MarkVision Server, or click Browse to locate it, and then click Connect.

If you click Browse to locate a supported MarkVision Server, the display will list several server details. This provides you the opportuni ty to select which in stance of the MarkV ision Server you want to use based on each individual server’s current status. For example, If you have multiple instances of the MarkVision Server on your networ k, and multiple clients are currently active, you can select

Getting started

the supported server that holds the least number of connect io ns, all owing you fast er acc ess to MVP. Clicking Hide Details will remove the server details from the display.

Once you have connected to a MarkVision Server, the setup wizard appears. Use the steps outlined in the wizard to:

• Configure MarkVision Professional to your specific needs.

• Locate and organize devices across your network.

• Establish a devi ce management strategy that lets you quickly begin working with MarkVision.

Note: To prevent MarkVision Professional from opening the setup screen at startup,

check the Do not show me this setup window again box.

If you are new to MarkVision Profes sional, completi ng these steps in the setup wi zard will help yo u to get the most out of what MarkVision has to offer. Depending on your needs, some steps may not be necessary.

1 Find your devices. Create device profiles and find printers and print servers on your

network.

2 Organize your devices. The setup wizard provides a default set of installation folders that

you can install on your system, or you can use the Folder Confi guration ta sk to organize your devices into folders based on criteria you choose.

3 Customize your device information. The setup wizard provides default sets of custom

tables and views, or you can use the Custom Views and Custom Tables tasks to customize the ways that you view your devices.

• Creating custom tabl es. Use the Custom Tables task to create a tab le of specific devi ce

information. A custom table can be exported as a comma separated variable (.csv) file, which can be opened by spreadsheet or word processing software.

• Creating cust om views. Use th e Custom Vi ews task to create multiple views t hat let y ou

view only the printer attributes you want to see.

4 Secure access to available information. Use the User Accounts and Groups task to grant

or restrict access to tasks and devices.

Managing your devices with MarkVision Professional

After you have configured MarkVision, you can begin exploring the powerful management features that MarkVision has to offer.

• Using filters. Use the Filters task to create criteria filters that can be saved and applied to

folders.

• Using device policies. Use the Device Policy tasks to uniformly configure many devices at

once.

• Scheduling tasks. Use the Scheduling task to schedule certain tasks.

Getting started

• Gathering information about printers. Use the Custom Tables task to view information

about your devices.

• Managing plug-ins. Use the Software Update task to install and remove plug -ins for

additional device support.

The All Tasks list

There are many more device management tasks available in MarkVision Professional than those listed above. For a complete listing, see the All Tasks list.

Basics

Home screen

After you log in to MarkVision Profe ssional, the Home screen appears, which lists things you can do with MarkVision Professional. These lists contain some of the most commonly used functions available in MarkVisi on Professional. You can customize these lists by selecting Customize next to the list's category name.

The MarkVision Professional toolbar is directly below the menus. The icons in this t oolbar represent frequent tasks. To add or remove t asks from the t ool bar, select MarkVision Personal Settings from the menus. With the Personal Settings task , you can also configure the level of message detail and other miscellaneous options.

Note: Frequent tasks are als o availabl e when you right-c lick a device in a context menu.

Layout

The left pane of the MarkVision Professional window is typically used to select one or more devices. You can find the devices you want by using the Quick Find feature or Folders. Task information for the selected device(s) appears in the right pane.

Using Quick Find

To use the Quick Find feature, select the type of field that you want to search, enter or select the appropriate value for that search field, and then click Find.

The search fields that you can select from are:

• IP Address/Hostname

• Device Name

• Hardware Address

• Model (Printer/Print Server)

• Property Tag

• Serial Number

• Other

Basics

IP addresses should be in the dot notation form of X.X.X.X, for example, 192.168.12.34. To perform a network discovery (search a subnet), use a zero(0) or asterisk (*) as a wildcard. For example,

192.168.0.0 would search the entire Class B network, finding all devices whose address begins with

192.168. You can also enter SNMP community names to change the read or write access privileges

associated with Quick Find. To change the read/write privileges, go to MarkVision

Administrative Settings or select Administrative Settings from the All Tasks list. Then, select the Quick Find tab. The default value for the Read and Write fields is “public.” To change the default

value, enter the new com munity names in the appropriate field. The community names are case-sensitive.

Note: This changes the MarkVision community name, not the print server community

name. To change the print server name, refer to your print server documentation.

Using Folders

For information on folders see Creating folders.

Find Results window

Devices that are selected usi ng either the Quick Find or Folders tab are di splayed in the Find Result s window. Devices that appear with a strikethrough are not supported for the selected task. Devices that are displayed in red text are password prot ected.

Multi-select capability

When you are presented with a list of items, such as printers, you can multi-select them using the Control or Shift key. This lets you edit an attribute for all the selected devices at one time. For example, if the contact name for a group of printers has changed, you can multi-select those particular printers and change the contact na me fo r those printers only, without having to change each one individually.

Enhanced accessibility

MarkVision Professional offers alternative keyboard navigation in accordance with industry standards. MarkVision’s user interf ace and subsequent task orient ed dialog box es can be navig ated exclusively with a keyboard. The navigat ional features include using the Alt key to activate mnemonic (underlined character) options in the Task bar menus, accelerator key com binations that invoke menu items without navigating the menus, and the ability to “jump” through the differen t elements of a dialog screen using either the F6 function key, which navigates between sections of the dialog, or the Tab key which navigates specific components in a section.

MarkVision tasks

There are a variety of tasks you can perform using MarkVision Prof essional, and a vari ety of ways to access them:

Basics

• The All Tasks list on the MarkVision Professional Home screen

• The menus (for example: MarkVision

Æ Personal Settings)

• The MarkVision Professional toolbar (also available by right-clicking a device)

• The MarkVision Professional (MVP) Home screen

Note: Because of its customizable user envi ronment, your version of MarkVision may

contain a different set of tasks than those listed below.

All Tasks list

The following table briefly descri bes the tasks available from the All Tasks list.

Task Function

About View the version information of MarkVision. Add Devices Search networks and add devices to MarkVision

Professional.

Administrative Settings Change settings regarding how MarkVision Professional

obtains information from the server. AppleTalk View or modify the AppleTalk network settings. Application Links Configure external applications to launch from MarkVision. Bookmark Management Create, save, and edit printer bookmarks in a printer’s

permanent memory. Change Password Change the current user’s password. Communication

Password

Contact Name and Location

Create Windows Print Objects

Custom Media - Custom Paper Name

Custom Media - Custom Paper Type

Custom Media - Paper Loading

Custom Media - Paper Texture

Custom Media - Paper Type Bin

Syncronize the communication password of one or more

devices with a new or existing server, or remove the

communication password from a device.

View or modify the contact name or location for a specified

device.

Create a Windows print object (queue) on a remote host

computer.

View or modify custom paper names.

View or modify custom paper type settings.

View or modify custom paper loading settings.

View or modify custom paper texture settings.

View or modify custom paper bin settings.

Basics

Task Function

Custom Media - Paper Weight

Custom Tables - Create/ Manage

Custom Views - Create/ Manage

Device Discovery Profiles

Device Discovery Results

Device Password Change a selected device’s password or create a new

Device Policy - Check Device Conformance

Device Policies - Apply Apply created policies to selected devices to enforce

Device Policies - Cre ate / Manage

Drivers and Utilities (On the Web)

View or modify custom paper weight settings.

Configure and export tables of device information.

Create custom views with multiple pieces of information.

Create disc ov er y pr of i le s t o se a rch att a ch ed ne t w or ks a nd

add discovered devices to MarkVision Professional.

Display device discovery results based on specific

discovery profiles.

password for a device.

Determine if selected devices are conforming to device

policies.

settings.

Manage list of device policies to quickly set or change

device settings (such as print quality), or enforce those

settings.

Open the Lexmark driver and utilities Web page.

E-mail Destinations Create and manage e-mail destinations for selected

devices. Emulators View emulator (printer language interpreters) settings for

selected printers. Enter Device Password Enter a password to gain access to a password protected

device for the duration of the current client session. Export Server Settings Export MVP Server settings to a file that can be used to

back up an existing server or be imported to another

server. Fax (Printer) View or modify a printer's fax settings. Fax Destinations Create and manage fax destinations for selected devices. Fax Settings View or modify the fax settings for a specified device. Feature Overview

(Printers) Feature Overview (Print

Servers) Filters View or edit the list of saved filters, which can be used to

View printer data, such as identification information,

capabilities, code levels, and page count information.

View print server data, such as identification information,

protocol, and fax settings.

limit the number of devices displayed.

Basics

Task Function

Finishing View or modify a printer's finishing settings, such as

copies, collate, and resolution. Firmware (On the Web) Open a Web page to obtain print server upgrades for

supported print servers. Firmware Download

(Print Server) Folder Configuration - Organize devices using folders.

Font Cartridges View information about any installed font cartridges. FTP Destinations Create and manage FTP destinations for selected devices. General Settings

(Printer) General Settings (Print

Server) Generic File Download Download miscellaneous files such as PostScript files,

Home Return to the Home screen. Home Page (On the

Web) Hosts Table A configuration of host computer names. A part of Print

HTTP Settings View or modify a device's HTTP settings.

Upgrade your print server firmware.

- Filter folder contents based on printer attributes.

View or modify printer settings, such as job timeout,

emulation, and power saver.

View or modify print server settings, such as job timeout,

contact name, contact locations, and network speed.

universal configuration files (UCF), or font files to one or

multiple devices on your network.

Open the Lexmark home page on the Web.

Permissions Technology.

Import Server Settings Import MVP Server settings from a saved file to a server. Inputs View settings for paper trays and other printer inputs. Install CA Certificate Install a CA Certificate for one or more printers. Job Timeout (Print

Server) LexLink View or modify the LexLink network settings. Manage Global

Password List MarkVision Setup Access the MarkVision Setup Wizard. Map Place device icons on a graphical representation of your

MarkVision Messenger Launch

MFP - Backup Configuration Information

View or modify a device's job timeouts.

View and edit a list of passwords for devices managed by

MarkVision Professional.

organization to illustrate the distribution of your printers.

Open the MarkVision Messenger application.

Create a backup copy of all configuration settings on MFP

device(s). The backup copy will be used to restore the

settings during disk recovery or code update operations.

Basics

Task Function

MFP - Default Copy Settings

MFP - Default Scan to E-mail Settings

MFP - Default Scan to Network Settings

MFP - Features View feature information for multifunction devices. MFP - General Settings View or modify General Settings for an MFP device. MFP - LDAP Settings View or modify LDAP Settings for an MFP device. MFP - Manage Function

Access MFP - OptraImage Job

Statistics Settings MFP - Specify External

Destination File MFP Status View the current status conditions of multifunction devices. Names of Devices View or modify a device's name. NetWare View or modify the NetWare network settings. Network Time Protocol Synchronize a print server's internal clock with the

View or modify Copy Settings for an MFP device.

View or modify Scan to E-mail Settings for an MFP device.

View or modify Scan to Network Settings for an MFP

device.

View or modify Function Access for an MFP device.

View or modify OptraImage™ job statistics settings for an

MFP device.

View or modify OptraImage external destination settings

for an MFP device.

MarkVision Server. Operator Panel Display a functional operator panel for a specified printer. Operator Panel LCD Display the LCD display from the operator panel for a

specified printer. Operator Panel Lock/

Unlock Outputs Summarizes device output options. Associated with the

Output Bin Names View or modify a printer's custom bin names. Page Counts View a printer's current page count information. Paper Settings View or modify a printer's paper settings. PCL View or modify a printer's PCL settings. Personal Settings Personalize MarkVision to fit the way you work. Picture of Printer Display a picture of a selected printer. Ports View or modify a device's ports. PostScript View or modify a printer's PostScript settings. PPDS View or modify a printer's PPDS settings.

Remotely lock and unlock a printer operator panel.

Feature Overview tasks.

Basics

Task Function

Printer Lockdown Force one or more supported devices to communicate

exclusively over a secure communication channel. Profile Destinations Create and manage profile destinations for selected

devices. Property Tag View or modify a property tag (user identification) for a

printer. Publications (On the

Web) Refresh Devices Refresh cached information for selected printer and/or print

Registration (On the Web)

Remove Devices (Advanced)

Remove Windows Print Objects

Reset Reset a specified printer or print server. Resource Management Download fonts and overlays to printers. Scheduling Specify times to automatically initiate certain tasks. Service Location

Protocol SNMP Traps View or modify a device's SNMP Trap Destination. Software Update

(Manage Plug-Ins) Status of Printer View the current status conditions of selected printers.

Open the Lexmark publications Web page.

server devices.

Open the Lexmark printer registration Web page.

Lets administrators remove all or specified devices from

the system.

Removes Windows print objects (queues) from remote

host computers.

Enable or disable the Service Location Protocol (SLP)

function on a print server.

Install and remove new MarkVision Professional plug-ins

for additional device support.

Status Overview View the LCD panel, picture of printer, and status of printer

for selected devices. Storage Devices View information about a printer's storage devices, such as

hard disks and flash memory. Supplies (On the Web) Open a Web page where printer supplies can be ordered. TCP/IP View or modify the TCP/IP network settings. Technical Support (On

the Web) Toner/Ink Levels Monitor toner or ink levels for a specified printer. User's Guide Opens the MarkVision Professional User's Guide. User Accounts and User

Groups User’s Table Configure user printing privileges on devices that support

Open a Web page where technical support for Lexmark

products can be obtained.

Create or edit individual accounts or account groups to

restrict access to certain tasks.

Print Permissions Technology.

Basics

Task Function

Web Page (Print Server) Open a Web page displaying settings for a selected

device. WLAN Setup and configure wireless devices (Lexmark N8050).

Basics

Configuring MarkVision Professional

Adding and removing devices

MarkVision Professi onal lets y ou search your n etwork for devices, such as printers and print servers. You can then schedule and configure discoveries to suit your needs. Once devices ar e "discovered, " their locations are stored on the MarkVision Server, and, by default, populate the All Devices folder.

To discover devices, you must first crea te a profile ( or profiles) for the devices y ou want to discover. If you have upgraded from MarkVision Professional 10.1 or earlier, any devices that have previously been discovered and stored on the server are available in ver sion 11.0 as a profile labeled Full Discovery. If you have upgraded from MarkVision Professional 10.2, you will not need to create a Full Discover y pro f ile .

Device profiles define the range of devices that you want to discover, letting you select devices specific to your current needs. You can create multiple device profiles, each with a different set of devices. Each profile can then be saved and reused for future discoveries.

Creating discovery profiles

1 On the MarkVision Home screen, go to MarkVision Æ Device Discovery and select

Manage Discovery Profiles, or select Device Discovery Profiles from the Al l Tasks menu.

2 Click New. 3 Enter a name for the profile that you want to create. For example, enter My Network. 4 Enter any comments about the profile. 5 Click Add to add devices to the Include li st. The Add Address dialog box appears. 6 Select the type of address, and enter the range from which the devices will be included.

Specify one or more of the following:

• TCP/IP address, subnet, or hostname

IP addresses should be in the dot notation form of X.X.X.X, for example, 192.168.12.34. To perform a network discovery (search a subnet), use a zero(0) or asterisk (*) as a wildcard. For example, 192.168.0.0 would search the entire Class B network, finding all devices whose address begins with 192.168.

• You can also search for a device using its hostname.

Configuring Mark Visi on Pr ofe ssi on al

• After you enter the address information, you can enter SNMP community names to

change the read or write access privileges. To change privileges from the default value (public), enter the new community names in the appropriate field. The community names are case-sensitive.

Note: This changes the MarkVision community name, not the print server community

name. To change the print server name, refer to your print server documentation.

• TCP/IP address range

Enter the TCP/IP address range, beginning with the From: box and ending with the To: box.

With this option, you can also enter SNMP c ommunity names t o change t he read or wr ite access privileges. To change privileges from the default value (public), enter the new community names in the appropriate field. The community names are case-sensitive.

Note: This changes the MarkVision community name, not the print server community

name. To change the print server name, refer to your print server documentation.

• IPX

Enter the network number on which your print server resides. It is an eight-digit hexadecimal number; for example, 000C2194. If the print server resides on the same network as your MarkVi sion Server, enter 00000000 (zeros) for the network number. If you do not know the network number of your print server, you can find it on the print server setup page, under the NetWare settings.

7 Click OK to return the Manage Discovery Profiles screen. The entered address or address

range is now listed under the Include tab.

8 Click Apply.

Note: If you want to discover a device o r gr oup of devi ces withou t cr eating a p rofil e, see

Adding devices.

Discovering devices

1 Go to MarkVision Æ Device Discovery Æ Manage Discovery Profiles. 2 Select the profile from the Discovery Profiles window that encompasses the devices that

you want to discover.

3 Click Start. 4 MVP communicates with the devices included in the selected profile. To stop a discovery at

any time, clic k Stop Discovery.

Note: Performing a discovery with the Full Disc overy profile, or any profile that includes

all of the devices on your network, requires a large amount of CPU usage. Running

Adding and removing devices

a full discovery can render the MarkVision Server virtually unusable while the discovery is executing.

Including and excluding devices

The Include and Exclude tabs on the Manage Discovery Profiles screen display lists of devices that are to be included or excluded from the profile’s current device list respectively. When creating a profile, if there are certain devices that were listed in the device range that you entered that you do not want to include in the profile, select the Exclude tab and add that device to the exclude list. You can then use the Remove and Remove All buttons to remove devices from the include/exclude lists.

Examples:

• If you are the network administrator and know the addresses of routers and computers on

your network and do not want to have extraneous traffic created by the discovery, add the addresses of your routers and computers to the exclud e list.

• If you want t o manage all printers on the 70 subnet except for the secretary's printer, add the

70 subnet in your include list, and then add your secretary's printer address in your exclude list.

Advanced features

To configure advanced devi ce discover y fe atures, c lick t he Advanced tab fr om the Device Discovery main window. The following are features that may be customized for an advanced device discovery profile:

• Query each address: MarkVision Professional sends an individual query to each address

specified in the device discovery.

• SLP Multicast: MarkVision Professional sends a single SLP (Service Location Protocol)

request over the network. An SLP Multicast only generates a brief spike in network traffic.

• Also search for other vendors' devices: Mar kVision Professional discovers non-Lexmark

devices on the network.

• Maximum number of seconds to wait for a device to respond: This specifies the

maximum amount of time to wait for a device response during device discovery. Adjust this value if devices are not responding or network traffic is heavy.

• Maximum number of seconds to wait for responses to an SLP Multicast: This specifies

the maximum amount of time to wait for a print server response during an SLP Multicast. Adjust this value if pri nt servers are not responding or network traf fic i s heavy. Only supported print servers are discovered during an SLP Multicast.

• Number of retries to perform when a device does not respond: This specifi es the number

of attempted retries before an address is ignor ed. Setting this value beyond 1 does not normally provide greater accuracy. Setting this value to zero (0) disables retries, which may substantially increase speed with li ttle impact on accuracy.

Note: Each Discovery Profile can have its own advanced settings .

Adding and removing devices

Import / Export buttons

You can use the Import and Export buttons to import or export profiles for discovery. They are saved in XML format.

Load / Save buttons

The Save button saves the information in the Devices to Include on the Server and Devices to Exclude from the Server fields as a text file, which can later be retrieved using the Load button.

Scheduling

To schedule discoveries, select the Schedule task from the All Tasks menu. You can schedule device discoveries to occur on a daily, weekly, or monthly basis. This ensures that

the list of devices Mar kV isi on Professi onal manage s i s alway s c urr ent. I f your d evice disco veries are network-intensive, you can schedule them to occur at off hours, when network traf fic is at a minimum. Select the profile that you want to use for the discovery, then choose the initial day from the Start time: box, and select the time at which the discovery is to occur. You can then decide to have the discovery occur once, daily, weekly, or monthly. When all of your selections are made, click OK. For more information on scheduling, see Scheduling tasks.

Naming devices

After you have found all of the devices that you want to manage with MarkVision Professional, you can establish the name that MarkVision will use to identify the device.

MarkVision uses a specific algori thm to determine a device’s name. First, it looks to see if a name has been assigned to it from the Names of Devices task. Then MarkVision looks for the following in order: TCP/IP address, hostname, IPX addres s, Seri al Number, and then Property Tag. The order of this list can be changed using the Administrative Settings task.

From the All Tasks menu on the MarkVision Home screen, select Custom Names. With this task, you can select the devi ces that y ou want, and enter any name you want for t he device. For exampl e, name the device My Printer.

Note: Y ou mus t have administrative access t o name devices or to use the Administr ative

Settings task.

Adding devices

In some situations you may want to discover some devices without creating a profile. In these situations you can use the Add Devices task to discover individual or small groups of devices.

Adding and removing devices

To use the Add Devices task:

1 Select Add Devices from the All Tasks menu, or select MarkVision Æ Device Discovery Æ

Add Devices on the MVP Home screen.

2 Select a specific device or devices from the list o f existing devi ces on the screen, or cli ck Add

to enter a new device address, and then click OK.

3 Click Start to begin the discovery.

You can also select the Exclude tab to sele ct devices fr om an existing prof ile that you do not want to include in the discovery.

Select the Advanced tab to reset addit ional discovery settings.

Note: You can save any new groups of devices that you establish with the Add Devices

task as a new discovery profile by clicking Save as Profile.

Device discovery results

After you have performed a device discovery, you can view the discovery’s results. You can access device discovery results under MarkVision

Æ Device Discovery Æ Device Discovery Results.

The discovery results contain a series of log entri es detailing the discovery.The Device discovery dialog box also gives you the opportunity to expo rt the device discovery results. To export the results, click Export. Browse to the location that you want to save the results, and click Save.

Removing devices from the server

If there are any devices that you no longer want to associ ate with your network, you can remove them from the server’s li st of managed dev ice s with t he Remove Devic es ta sk. You can then change the discovery profile to ensure that the devices are no longer discovered in subsequent discover ies. The Remove Devices task is available by clicking the Remove Devices icon , located between the navigation buttons and the frequent task icons on the MVP toolbar, in the MarkVision menu under

Device Discovery

under the All Tasks menu. To remove devices from the MarkVision Server, browse the existing device folders or use the Quick

Find feature to locate the devices that you want to remove. When you have selected all of the appropriate devices, click the Remove icon on the MarkVi sion taskbar. The selected devices are removed from the MarkVision Server.

Æ Remove Devices (Advanced), or by select ing Remove Devices (Advanced)

Creating folders

Folders are a way of grouping devices by particular conditions, such as low toner, or by particular options, such as duplexing. By grouping devices in this manner, it is much easier to find the devices you want.

Creating folders

MarkVision Professional is shi pped with a pre-existing root folder, All Devices, which cannot be deleted. All additional folder s you create are listed below this root fol der . However , you do not have to create additional folders to use Mark Vision.

To create folders:

1 Select Folder Configuration from the All Tasks menu, or click MarkVision Æ Folders. 2 Select the parent folder. 3 Click New from the Folder window. 4 Enter a name for the new folder. 5 Add devices to the folder. There are two methods to populate a folder with devices (printers or

print servers):

• Manual selection

• Filter

To add devices manually, select the Manual Selection tab, and then select the devices you want.

To add devices through the use of filters, select the Filter tab, and configure your filter.

6 Click Apply.

Note: Y ou can al so create folders by right- clicking a parent fo lder , and then clicki ng New.

Manual selection is very useful when dealing with a small number of devices, or if there is a specific device that you want to include in the folder. Filters are the most efficient method for managing a large number of devices. A filter limits the nu mber of devices visibl e in a folder to on ly those exhibiti ng the characteristics you specif y, letting you select a limited number of devices from the multitude that are connected to your network . Select mult iple f ilt er charac ter isti cs fo r an inc reas ingly na rr ow pri nter selection. For example:

Jane is in charge of keeping the printers in her company up and running. She would like to know which ones presently need human intervention or will need attention very soon. To accomplish this, she creates a folder that populates by using filters. In the Device Type list box, she selects Printers. She clicks Advanced, then selects Status: Message, Equal To,

Paper Jam. She clicks New to create another filter criterion, and then selects Status: Message, Equal To, Toner Low. Once Jane applies the filter, the folder will only display

printers with paper jams or low toner.

Note: When organizing a large number of printers based on fr equently chan ging criter ia

(such as paper jams), we recommend that you use filters rather than folders to observe the affected devices. The effort needed by the MarkVision Server to continuously update and repopulate fol ders can dramatically sl ow your system. As a result, populating folders based on static criteria saves network resources on larger printer networks.

Creating folders

You can also use the Load and Save buttons to import or export a filter set. The Save button saves the filter criteria you have select ed as a fil e which can later be retrieved using the Load button. For more information on creating filt ers, see Using filters.

Using filters

The Filters screen lets you create a filter set, which limits the number of devices visible in a list or folder to only those exhibiting the characteristics you specify. Filters can have multiple criteria, allowing for specific device sel ect ion. When yo u create a folder, you have the option to create a filter for that particular folder, or load a previously saved filter and apply it to the folder. A folder with no filter contains all the devices of its parent folder. There are two types of filters:

• Basic: Choose one or more common device characteristics as filter criteria.

• Advanced: Create multiple filter criteria, some of which requi re characteristics to be typed

into the Value list box. For example, if you have a brand XYZ printer model (that is not in the list of available printer models) with Job Timeout set at 90 seconds, you could specify both:

Parameter Operation Value

Model: Equal To XYZ

Parameter Operation Value

Job Timeout: Equal To 90

In the above example, both the "90" and "XYZ" would be manually typed into the Value list box. You can also filter devices by conformance (or l a ck of conformance) with specific dev ice policies. To

create a Device Policy Conformance filter, select the parameter Policy Conformance and select either Is in conformance with or Is not in conformance with for the operation. The value will be one of the device policies on the MarkVision Server (unless no policies have been created yet). For example:

Parameter Operation Value

Policy Conformance

Note: Only printers that hav e all values spec ified in Jane’s Pr inter Policy are v isible if this

filter is used.

Is in conformance with Jane’s Printer Policy

Click New to add additional filter crit eria; click the red X to remove filter criteria.

Using filters

When multiple conditions are selected

• Clicking the All conditions must be met radio button means that every device must meet

every criterion displayed by the filter .

• Clicking the At least one condition must be met r adio button means that devic es must meet

only one condition displayed by the filter.

Device Type

• You can choose to have your filter include printers, print servers, or both. Specify this in the

Device T ype list box.

Example 1: Basic filter

John is in charge of keeping the printer s in his company up and runni ng. He would like to know which ones presently need human intervention or will need attention very soon. To accomplish this, he creates a Basic filter.

1 Since John is only interested in printers, he selects Printer from the Device Type list box. 2 From the Select Filter Type list, he selects Status. 3 He then selects All Errors and All Warnings. 4 He then clicks Apply, and the filter is created. 5 To save the filter, he clicks Save Filter As.

Once John applies the filter to a folder, that folder only contains printers displaying an error or warning state. He can then select another MarkVision task such as Status of Printer to view the new folder he created, letting him see which printers are currently exhibiting error s or warnings.

Example 2: Advanced filter

Mary would like to create and save a filter that only displays monochrome pri nters with firmware code level 1.10.17. To accomplish this, she creates an Advanced filter.

1 Since Mary is only interested in printers, she selects Printer from the Device Type list box. 2 She then selects the following:

Parameter Operation Value

Color Equal To Monochrome

Using filters

3 She clicks New to create another filter criterion, and then selects the following from the

Parameter and Operation lis t boxes. She must manually type in the firmware code (1.10.17).

Parameter Operation Value

Printer Firmware Code

Equal To 1.10.17

4 Since Mary's printers need to meet both conditions, she clicks the All conditions must be

met radio button.

5 To save the filter, Mary clicks Save Filter As.

Once Mary applies the filter to a folder, that folder only contains monochrome printers with a firmware code equal to 1.10.17.

Creating user accounts and user groups

The User Accounts and Groups task lets you create and manage user accounts and account groups that define the user’s access to the devices that MarkVision manages.

Accounts are designed as a security measur e. By having accounts, you limit user access to specific tasks. Similarly, you can place several accoun ts int o account gr oups. Thi s let s you d istribut e a ran ge of privileges across a number of accounts.

To access the User Accounts and Groups task, go t o MarkVision select User Accounts and Groups fr om the All Tasks menu on the MarkVision Home screen. When adding accounts or account groups, a wizard dialog box appears to guide you through the process.

Æ User Accounts and Groups or

The MarkVision Setup Wizard helps you create some initial accounts. You do not have to add accounts to use MarkVision, but we recommend that you at least create an administrator account to ensure the security of your devices.

Only administrators or designated users can add or delete accounts. As people join or leave your staff, you may need to create or update MarkVision user accounts. If you do not want a specific account to have full admi nistr ative r ights, y ou c an eit her specif y th e appropr iat e privileges when the account is created o r assign the account to a gro up that contains rights to only the tasks you allow.

Create an administrator account

It is only possible to create an Administrator account if no other accounts have previously been created. To complete the creation of an administrator account, you must also create at least one other user account. For information on creati ng additional user accounts, see Create a new user

account.

1 In the Accounts section of the users table, click Add. 2 Enter the administrator account name and password.

Creating user accounts and user groups

3 Confirm the password that you entered. The indicator light to the right of the field turns green

and enables the OK button when the password confirmation is entered correctly.

4 Click OK.

Create a new user account

An administrator account must be created before a new user account can be completed.

1 In the Accounts section of the users table, click Add. 2 Enter the account name and password.

Note: If you are utilizing user authentication with LDAP, with the exception of an

administrator account, the acc ount name should correspond to an existi ng account listing on your LDAP server. Similarly , an acc ount password i s not needed as user passwords will instead be verif ied wit h you company ’s LDAP s erver. However, An MVP administrator account will always need an authentic user ID and password specific to MVP.

3 Confirm the password that you entered. The indicator light to the right of the field turns green

and enables the Next button when the password confirmation is entered correctly.

4 Click Next. 5 Select the privileges that will be availabl e to the account from the Available Pr ivileges window . 6 Click the (>) buttons to add or remove the selected privileges to and from the user account. 7 Click Next. 8 Select all the device folders that the user account will have access to. 9 Click Finish.

Create an account group

By putting user accounts into groups, you can ensure that your user accounts are configured uniformly . If , for example, you wanted a group of users to only have access to certa in tasks on certain devices, you could create an account group to:

• Specify the user accounts to be included in the group

• Specify the tasks to be available to the group

• Specify the devices to be available to the group

Creating user accounts and user groups

For example:

Group Access rights Devices

Help desk Reset printers and print servers; Change printer and print

server settings

Executive secretaries

Department B73 Change printer settings; View status; Discover printers Department printers only

Note: If you assign task privileges for your users and then add the user accounts to a

Monitor toner and paper supplies Respective department

group, your users will have access to tasks granted by both the account and the group. For example, if a use r a ccount i s not giv en ac cess to the Devi ce Discovery task, and that user account is a member of an acco unt group that grants access t o the Device Discovery task , that user account will have access to Device Discover y.

All devices

printers only

Create a user group

1 In the Groups section of the users table, click Add. 2 Enter the group name. 3 Select the user accounts that will be assigned to this group. 4 Click Next. 5 Select the privileges that will be available to the user group from the Available Privileges

window.

6 Click the (>) buttons to add or remove the selected privileges to and from the user group. 7 Click Next. 8 Select all the device folders that the user group will have access to. 9 Click Finish.

Edit or remove an existing user account or group

• To edit a user account or group 1 Double-click the account or group that you want to edit, or select the desired account or

group, and then click Edit in the corresponding section of the table.

2 Select the appropriate step in the wizard , and adjust the account or group attributes

accordingly.

3 Click Finish.

Creating user accounts and user groups

• To remove a user account or group 1 Select the account or group that you want to remove, and then click Remove. 2 If the Confirm Account and Group Deletion setting is enabled under Personal Settings

task, enter your user account and passwo rd into the confirmation prompt, and then click

OK. If a password is not required, click OK.

Note: Removing groups may affect a user’s access rights. You cannot rec over a group

once it has been removed.

Assigning user privileges

MarkVision administrato rs can restric t the access of oth er MarkVisi on users so the y can only perform certain tasks on certain device s. To control user privileges, create accounts and account groups (User Accounts and Groups task). When you set up a group, determine what tasks the group can perform, or assign them individually when creating an account. You can als o determine which devices the users can vi ew.

Administrator privileges

If you decide to create accounts in MarkVision, you are required to create an administrator accou nt. This administrator account is autho rized to perform all MarkVision tasks on all devices.

Note: If no accounts (administrato r or other wise) ar e creat ed, all MarkV i sion user s have

authorization to perform all tasks.

Designated user privileges

For non-administrator accounts, user privileges and accessible devices are either defined by the parameters specified when the user account was created, or the group assi gned to the user.

Assigning user privileges

MarkVision Professional Security

Adapter password conformance

MarkVision Professiona l emphasizes the password protection of indi vidual network devices. Access to network devices that are password protected through MVP are tightly regulated, increasing MarkVision’s security and provi ding MVP with another level of device management options.

There are three tasks at the center of adapter password conformance. The Enter Device Password task provides password protect ed access to sp ecific net work devices, the Device Pass word task let s you set or change device passwords on ne twork devices , and the Manage Global Pass word List task lets you manage a password list that provides access to numerous devices on a user by user basis.

Enter Device Password task

When a device in MVP is not supported by a specific task, it is displayed with a black line thr ough the device icon and IP address. Similarly, network devices that are password protected are displayed in red. To gain access to these devices, a user must enter the device password. The Enter Device Password task provides the opportunity to enter a device password to gain temporary access to a network device for the duration of the current client session.

Using the Enter Device Password task

1 Go to MarkVision Æ Enter Device Password or select Enter Device Password from the All

Tasks list.

2 Select the device that you want to access. 3 Enter the device password. 4 Click Apply.

Device Password task

The Device Password task lets you set a new password on a network device or change an existing device password. Once a password has been set on a device, the device’s display in the Find Results window turns red to indicate that it is password protected.

MarkVision Professional Security

Using the Device Password task

1 Go to Settings Æ Security Æ Device Password or select Device Password from the All

Tasks list.

2 Select the device that you want to set a password for. 3 Edit the Old Password field accordingly:

a If you want to change an existing device password, enter the device’s current password. b If you want to create a new device password, delete any text in the Old Password field

and proceed to the next step.

4 Enter the new password in the New Password field. 5 Confirm the device password. If the passwords match, the light next to the field tur ns green. If

the passwords do not match, the light turns red.

6 Click Apply.

To remove a password from a device

1 Go to Settings Æ Security Æ Device Password or select Device Password from the All

Tasks list.

2 Select the device that you want to remove the password from. 3 Enter the device’s current password. 4 Delete any text from the New Password and Confirm New Password fields so that both t ext

fields are blank.

5 Click Apply.

Manage Global Password List task

The Manage Global Password List task opens a list of the device passwords fo r your network devices. When a user has access to the Manage Global Password List task, if a networ k device’s password is included in the list, the user is provided access to any device that password applies to on the network. Each entered password is displayed in uppercase in the device password list. For security purposes, because this list displays important device passwords, we recommend that access to this task be limited only to authorized personnel.

To add a device password

1 Go to MarkVision Æ Manage Global Password List or select Manage Global Password

List from the All Tasks list.

2 Click Add.

Adapter password conformance

3 Enter the new password. 4 Click OK.

To edit a device password

1 Go to MarkVision Æ Manage Global Password List or select Manage Global Password

List from the All Tasks list.

2 Select the password you want to edit. 3 Click Edit. 4 Enter a new password. 5 Confirm the changed password. 6 Click OK.

To delete a device password

1 Go to MarkVision Æ Manage Global Password List or select Manage Global Password

List from the All Tasks list.

2 Select the password you want to delete from the list. 3 Click Remove. 4 Click Yes.

Note: Click Remove All to delete all passwords from the list .

Confidential print job settings

For some supported printers, confidential print jobs can be associated with a PIN access number that a user must enter at the printer operator panel before the document will be printed. This prevents unauthorized users from gaining access to confidential materials in a shared-printer environment. In order to help pr event user acce ss to conf idential mater ials fr om being compro mised, MVP 11.0 has implemented two controls that affect how confidential print jobs are handled by a printer: Confidential Print Job Lockout and Confidential Print Job Expiration.

The Confidential Print Job Lockout feature l imi ts the number of attempts that a user can make at entering the PIN access number for a confidential pri n t job before the document is deleted from the printer queue. The Confidential Print Job Expiration feature lets an administrator determine the specific amount of time that a confidential print job will remain idle in the printer que ue before it is deleted.

Confidential print job settings

Using Confidential Print Job Lockout

The Confidential Print Job Lockout f eature is av ailable under both the General Settings (Pr inter) t ask and the Device Policy tasks.

To use Confidential Print Job Lockout with the General Settings (Print er) task:

1 From the MarkVision Professional Home screen, go to Settings Æ Printer Æ General

Settings or select General Settings (Prin ter) from the All Tasks list.

2 Select the device(s) that you want to enable Confidential Print Job Lockout f or. 3 In the Confidential Print Job Lockout drop down list, select the number of attempts the

user will have to enter the correct PIN number before the print job is deleted. The default setting for this feature is Off (unlimited attempts), and can be set within the range of 2 — 10 attempts.

4 Click Apply.

To use Confidential Print Job Lockout with the Device Policy tasks:

1 From the MarkVision Professional Home screen, go to Actions Æ Device Policies Æ

Create/Manage or select Device Policies — Create/Manage from the All Tasks list.

2 Click New. 3 Select For Any Printer, and then click Continue. 4 Expand the Gener a l S e ttings folder. 5 Click the Confidential Print Job Lockout check box. 6 Select the number of attempts the user will have to enter the correct PIN number before the

print job is deleted. The default setting for this feature is Off (unlimited attempts), and can be set within the range of 2 — 10 attempts.

7 Click Apply.

Using Confidential Print Job Expiration

The Confidential Print Job Expiration feature is available under both the General Settings (Printer) task and the Device Policy tasks.

To set Confidential Print Job Expiration with the General Settings (Printer) task:

1 From the MarkVision Professional Home screen, go to Settings Æ Printer Æ General

Settings or select General Settings (Prin ter) from the All Tasks list.

2 Select the device(s) that you want to enable Confidential Print Job Lockout f or. 3 In the Confidential Print Job Expiration drop down list, select the period of time that the

confidential print job wil l re main i n t he pri nter que ue bef ore being del eted. The def ault setti ng for this feature is Off (unlimited), and can be set to 1 hour, 4 hours, 1 day, or 1 week.

Confidential print job settings

4 Click Apply.

To set Confidential Print Job Expiration with the Device Policy tasks:

1 From the MarkVision Professional Home screen, go to Actions Æ Device Policies Æ

Create/Manage or select Device Policies – Create/Manage from the All Tasks list.

2 Click New. 3 Select For Any Printer, and then click Continue. 4 Expand the Gener a l S e ttings folder. 5 Click the Confidential Print Job Expiration check box. 6 Select the period of time that the confidential print job will remain in the pri nter queue before

being deleted. The default setting for this feature is Off (unlimit ed), and can be set to 1 hour, 4 hours, 1 day, or 1 week.

7 Click Apply.

Secure communication

MVP 1 1 .0 provi des the option of sec ure co mmunication between t he MarkV is ion server and network devices that support the same security protocol. This allows system administrators to communi cate with, configure, control, and retr ieve information from devices on the network while redu cing the threat of either user credentials or devi ce commands being compromised.

Secure communication can be implemented by firs t establishing the communi cation security settings for the MarkVision Server either through the initial MVP setup process, or by accessing MVP’s administrative settings. Secur ity may then be est ablis hed for speci fic devi ces, provi ded the d evice is capable of communicating securely.

Communication security for devic es consists of set ting a communica tion security passwor d using the Communication Password task, and “locking down” a device using the Printer Lockdown task. The Communication Password task lets an administrator establish a communication security password for a device by synchronizing it with the server’s communication password. Both the server and the device must use the same com munication security password in order for a secure communication channel to be opened. Locking down a device forces the device to communica te only over a secure channel when sending and receiving configuration information. It is possible to communicate securely with a printe r that is not locked down eve n i f the c ommunicati on pass word has not bee n set for the device. It is also possibl e to set the communication password for a device without locking it down. However , if a communication password is set for a device, it must match the server communication password in order to establ ish a secur e channel. In additi on, it is not possi ble to l ock down a device without first setting the communication password, and a secure communication channel must be open between the device and the server in order for the communication password to be changed for a devic e.

Secure communication

The degree of security with which the devices and the server communi cate over the network is then determined by the security level that has been set on the MarkVision Server in conjunction with the communication security that has been applied to the device.

Note: Secure communication is limited to configuration commands between the host

computer and the device, not for printing.

Setting server communication security

There are two elements of server communication security: establishing a communication security password for the server and setting the server communication security level. The server communication security password can be set in the MarkVision Setup wizard or through the Administrative Settings task. The server communication security level is set exclusively through the Administrative Settings tas k. The default server security level is Low.

Setting the server communication security password

If using the MarkVision Setup Wizard:

1 The MarkVision Setup Wizard appears when the application opens. If the setup wizard does

not appear, go to MarkVision select MarkVision Setup from the All Tasks list.

Æ MarkVision Setup from the MarkVisi on Home Screen or

2 Proceed through the MarkVision Setup Wizard to Step 6: Secure Communication.

Note: It is not necessary to complete each step of the setup wizard. T o go directly to

secure communication setup, click Step 6 at the top of the wizard.

3 Enter a server communication password. 4 Confirm the password. 5 Click OK.

If using the Administrative Sett ings task:

1 Go to MarkVision Æ Administrative Settings or select Administrative Settings from the

All Tasks list.

2 Select the Communication Security tab at the top of the dialog. 3 Click the Communication Password button. 4 If the server has an existing password, enter the password in the Current Password field. 5 Enter the new password. 6 Confirm the new password. 7 Click OK.

Secure communication

Setting the server communication security level

1 Go to MarkVision Æ Administrative Settings or select Administrative Settings from the

All Task list.

2 Select the Communication Security tab at the top of the dialog. 3 Move the slide bar to indicate the desired communicati on securi ty level fo r the serv er. Server

communication security consists of four security levels:

Server security level

High This setting allows only secure communication. Devices that are not capable of secure

communication will be discovered, but communication between the server and the device will not be possible. Devices that are not capable of secure communication can be identified by a red circle and slash over the device icon.

Medium This setting allows both secure and insecure communication, but prefers secure

communication. Communication is secure if the device is capable of secure communication whether it is locked down or not. Devices that are not locked down and/or are incapable of secure communication will continue to communicate over insecure channels.

Effect

Low (Default) This setting allows both secure and insecure communication, but prefers insecure

communication. Communication is secure only if the device is capable and locked down. All other communication is insecure.

Off This setting allows only insecure communication. Devices that are locked down will not be

able to communicate with the server.

Note: The current MarkVision server security level is displayed in the bottom right corner

of the MarkVision Professional Home Screen.

4 Click Apply. 5 Click OK.

Selecting Server-to-Client security

The Communication Security tab in the Administr ative Settings Dialog al so provides an administrat or with the option to use a Secure Socket Layer (SSL) for communication between the MarkVision Server and Client. For more information on SSL, see LDAP Server authentication or refer to your LDAP Server documentation.

1 Go to MarkVision Æ Administrative Settings or select Administrative Settings from the

All Task list.

2 Select the Communication Security tab at the top of the dialog. 3 Click the Use SSL for Server-Client Communications check box to enable SSL

communication.

Secure communication

4 Click Apply. 5 Click OK.

Setting communication security for devices

The two tasks that control communication securit y for devices are the Communication Password task and the Printer Lockdown task. The Communication Password task lets the user synchronize the communication password of one or more devices with a new or existing server or lets the user remove the communication password from one or more devices. In order for secure communication to take place the server and device must use the same communication password. Synchronizing a device password sets the communication passwor d for the devic e to the same password that is used by the server.

The Printer Lockdown task lets a user force one or more supported devices to communicate exclusively over a secure channel.

Before either the Communication Password t ask or the Pri nter Lo ckdown t ask may be implemented , a server communication security password must first be set. If a user attempts to access one of these tasks before a server commu n ication password has been set, the user will be prompted to set a password before the task will open.

Using the Communication Password task

1 From the MarkVision Professional Home Screen, go to Settings Æ Security Æ

Communication Password or select Communication Password from the All Tasks list.

2 Select the devices that you want to establish a password for using either the Quick Find or

Folders tab in the Find Results window. You can use Ctrl + click to select multiple devices.

Note: Devices that are not capable of secure communication are displayed with a red

circle and slash over the device icon in the Find Results window.

To synchronize the device communication password with the MarkVision Server:

1 Click the Synchronize with Server but ton. 2 Click Yes.

To synchronize the device communication password with a new server password:

1 Click the Synchronize with Server but ton. 2 Click the I want to change the communication password of the server before

synchronizing check box.

3 Click Yes. 4 Enter the new server communication password. 5 Click OK.

Secure communication

To remove the device communication password:

1 Click Remove Password. 2 Make sure the device has not been locked down. For more information on printe r

lockdown, see Using the Printer Lockdown task.

3 Click Yes.

Using the Printer Lockdown task

1 From the MarkVision Professional Home Screen, go to Settings Æ Security Æ Printer

Lockdown or select Printer Lockdown from the All Tasks list.

2 Select the devices that you want to establish a password for using either the Quick Find or

Folders tab in the Find Results window. You can use Ctrl + click to select multiple devices.

Note: Devices that are not capable of secure communication are displayed with a red

circle and slash over the device icon in the Find Results window.

3 Click the Lockdown check box to lock down the device. To remove lockdown from a device,

uncheck the check box.

Secure viewing of encrypted hard disk drives

Some supported devices contain encrypted hard disk drives to prevent information stored on the devices from being compromised. MVP is capable of retrieving hard disk drive information without interfering with the security of the device.

If the device has an encrypted hard disk drive and is communicati ng over a secure channel, an administrator can use the Storage Devices task to view the drive. As a precaution, if the hard disk drive is encrypted and the device is not communicating securely, the task will not display the hard disk drive information. In addition, though MVP is able to view encrypted hard disk drives, MVP will not allow a user to change the encryption for the device.

To access the Storage Devices task, go to Features from the All Tasks list.

Æ Storage Devices or se lect Storage Devices

User authentication

MarkVision Professional utilizes three security techniques to authenticate user access to MVP: LDAP Server authentication, active ses sion expiration, and account password expirati on.

Secure viewing of encrypted hard disk drives

LDAP Server authentication

MVP Administrators can use their company’s LDAP server to authenticate user IDs and Passwords, eliminating the need for MarkVision Client users to maintain separate login I Ds and passw ords for use with MarkVision Professional.

If an administrator chooses to utilize LDAP authenti cation, when creating a new user account they will only enter the user’s existing network login ID and leave the password field blank. Then, when a user logs into MVP, they will enter the user ID and password that they use for their company’s local network. The MarkVision Server then accesses the company’s LDAP server’s directory service and authenticates the user’s login through either a simple bind protected by SSL, or a secure bind using Kerberos.

Note: The only directory service that MarkVision Professional 1 1.0 currently supports is

Microsoft Active Directory.

When enabling LDAP server authentication, administrators have three modes of LDAP authentication to choose from: Anonymous, simple (Default), and secure. The use of each of these modes of authentication is determined by how the LDAP server is set up. To use simple LDAP authentication, an MVP Server account will need to be set up on the LDAP server. Also, when using simple LDAP authentication to util ize SSL, select the SSL chec k box and t hen select the appr opri ate SSL certificate from the store to complete the setup.

If using secure (Kerberos) LDAP authentication, the need to set up an MVP Server account will be determined by the current Kerberos conf igu ration . For inf ormati on on determi ning the need to set up an MVP Server account for Kerberos, see your Kerberos documentation.

To enable LDAP Server authentication

LDAP Server authentication is only accessible through the Master Administrator account. If you are upgrading from a previous version of MarkVision Professional, open the User Accounts and Groups task under the MarkVision menu, or select User Accounts and Groups from the All Tasks list. Select the administrator account and click Edit.

If MarkVision Professional is being installed for the first time, the option to set up LDAP Server authentication will be available when creating the Master Administrator account.

Note: LDAP authentication works for all user accounts with the exception of the Master

Administrator account. As a result , the Master Admini strator ac count will sti ll need to contain a password that is unique to MarkVision Professional. Make sure that the administrator password is defined before proceeding with LDAP Server authentication setup.

1 Once the Master Administrator account wizard has been accessed, enter a master

administrator account name and password, then click the Authenticate with an LDAP Server check box.

2 Select the authentication mechanism to be used from the drop-down list. The options are

Anonymous, Simple, and Secure.

User authentication

3 Click Next. 4 Enter your LDAP Server information.

a If Anonymous or Simple is selected as the authenticati on mechanism:

Enter the LDAP Server Address, Port Number, Search Base, and User Attributes in

the LDAP Settings area.

b If Secure is selected as the authentication mechanism:

Enter the KDC IP HostName and Realm (Domain N ame) of your LDAP Server in the

Kerberos Settings area.

5 Enter the MVP Server information. This step is needed only if your LDAP Server

configuration requires authentication by the MVP Server.

a If Anonymous is selected as the authenticati on me chanism:

Proceed to step 7.

b Simple is selected as the authentication mechanism:

In the MVP Server LDAP Account area, enter a Distinguished Name and Password

that was previously set up on the LDAP Server.

c If Secure is selected as the authentication mechanism:

In the MVP Server Account area, enter a User Na me and Password t hat was previously

set on the LDAP Server.

6 If Secure is selected as the authentication mechanism, click Finish. If Anonymous or Simple

is selected, proceed to step 7.

7 If Anonymous or Simple is selected as the authentication mechanism, and you want to use

SSL, click the Use SSL check box, enter the Certificate Store password, then click Next. If you do not want to use SSL, click Finish.

8 Select the appropriate certificate for use with the SSL protoco l. Without th e proper certi ficate,

the SSL protocol will not work. The LDAP ser ver should have a f acility for issuing a cer tificate request.

9 Click Import.

10 Click Finish.

Active session expiration

If active session expiration has been enabled, and if an MVP Client session remains idle for a specified period of time, a dialog appears prompting the user to re-enter their password to regain access to the application. Active session expiration helps to prevent unauthorized users from accessing a MarkVision Client that has been left unattended.

User authentication

To use active session expiration

1 Go to MarkVision Æ Administrative Settings or select Administrative Settings from the

All Tasks list.

2 Under the Intervals section of the dialog, specify the active session expiration interval in

minutes (10 to 60 minutes). To remove active session expiration, delete the cur rent number in the box.

3 Click OK.

Account password expiration

To reduce the likelihood of a password being compromised, administrators can choose to set a password expiration interval for user accounts. After a specified amount of time, a user account password will become invalid, forcing users to regularly change their MVP passwords.

Account password expiration applies to all users with the exception of the administrator, unless LDAP Server authentication has been enabled. If LDAP Server authentic ation is used, account password expiration will not be enabled as password secur it y will depend on your company’s existing password security and network protocols.

Note: To eliminate the need for the administrator to chan ge each user account password

for every expiration i nterval, all users shoul d have access to the Change Passwor d task.

To set the account password expiration interval

1 Go to MarkVision Æ Administrative Settings or select Administrative Settings from the

All Tasks list.

2 Under the Intervals section of the dialog, specify the account password expiration interval in

days. To remove the password expiration interval, select Never.

3 Click OK.

To change your account password

1 Go to MarkVision Æ Change Password or select Change Password from the Al l Tasks lis t. 2 Enter your current password. 3 Enter your new password. 4 Confirm your new password. If the passwords match, the light next to the field turns green. If

they do not match, the light turns red.

5 Click OK.

User authentication

Managing devices

Finding the devices you want

There are numerous ways to find devices using MarkVision. You can search for one device using specific criteria, or multi ple devices using a variety of methods.

Note: MarkVision only recognizes devices that have been discovered using the Device

Discovery task (see Adding and removing devices), or Quick Find by Address. Once MarkVision recognize s a device using one of those methods, that device can later be found by its other attributes, such as its serial number or a property tag.

Here are some suggested methods for finding one or more printers in MarkVision:

• If you know a specific setting for a printer, you can use this attribute to find it. For example,

you can find a printer using its IP address, name, serial number, or a property tag. First, select a task to perform. Using the Quick Find tab, pick the at tribute you want to use in your search from the Select a field to search list. Type the attribute information in the appropriate box, and then select Find.

You can substitute the asterisk (*) character as a wildcard for unknown information in your search. It acts as a placeholder for any number of char acters. For example, you could enter

192.168.12.* as your search criteria .

• If you monitor only 10 printers in MarkVision, the easiest way to find the one you want is to

scan the tabs in the Feature Overview task for the feature you want. Select Feature Overview (Printers) from the All Tasks list. Choose t he Folders tab, and view the folder that

contains the printers you want to choose from. You can then scan the various features columns. Click any column heading to sort the printers according to the criteria you want. With only a few printers, you should easily find the pri n ter you are looking for.

• Let's say, however, that you have 800 pri nters di stributed over a large network, and you need

to find all the color printers with duplex units. First, scan your folders to see if you already have one for color or duplex printers. Otherwise:

1 Choose the Quick Find tab, and then select Other from the Select a field to search list.

2 Click Find Parameters....

3 Configure the filter to find only col or printers with duplex units.

For more information on configuring filters, see Using filters.

Managing devices

4 Click OK, and then click Find. A list of any color duplex printers on your MarkVision

Server appears.

You can also create a folder that automatically populates itself with color printers that have duplex units. For help creating such a folder, see Organizing devices.

Creating custom views

With the Custom Views task, you can create multiple views that let you view only the printer attributes you would like to see.

To create a custom view

1 Select Custom Views - Create/Manage from the All Tasks menu. 2 Click New. 3 Give the custom view a name. 4 Choose the printer attributes you would like to add to this view by clicking the New

Component icon (next to the Name field).

5 As you select the attributes, blocks indicating the size of the data appear in the window

below. Arrange the blocks so that each one can be easily viewed.

6 Click Apply.

Once created, custom views are available from the All Tasks list. A custom view is listed by the name you gave it in the steps above. You can also select your custom view by clicking View

Views

Æ <custom view name> from the menu bar.

Æ Custom

To edit a custom view

1 Select Custom Views - Create/Manage from the All Tasks menu. 2 Select the custom view to change. 3 Change the custom view as appropriate. 4 Click Apply.

Creating custom tables

Custom Tables provide an easy interface with which to view device information. After it has been configured, a custom table can be exported as a comma-separated vari able (.cs v) fil e, whi ch can be opened by spreadsheet or word processing software.

Creating custom views

Creating a custom table

1 Select Custom Tables - Create/Manage from the All Tasks menu. 2 Click New. (To edit an existing custom table, click the table's name.) 3 Give your table a descriptive name. 4 From the Available Columns box, select the items to be included in the table. You can use the

Ctrl or Shift keys to select multiple items.

5 Click the arrow to move the selected items into the Columns In Use box. You can then

arrange the columns by using the up and down arrows. For example, if you wanted Duplex Option to be the first column of the table, you would move it to the fi rst position in the

Columns In Use box.

6 Choose how to sort the rows of your table. For example, if you choose Color from the Sort

Custom Table By list, and then click Ascending, your table lists color printers first.

7 If you want your Custom Table to be a Frequent Task, click the Frequent Task box in the

upper right corner. Your custom table is then available from the MarkVision Professional toolbar or when you right-click a device.

8 Click Apply.

Your Custom Table is also available by selecting View

Æ Custom Tables Æ <your custom table>.

Viewing a custom table

1 Select the devices you want to appear in the table. 2 Select your custom table from the All Tasks menu, or select View Æ Custom Tables Æ

<your custom table>. Your custom table appears.

3 To print your custom table, click Print. To export your custom table, click Export. 4 To edit a custom table while viewing it:

• Reorganize columns by dragging them.

• Click a column heading to sort by that column.

• Right-cli ck the table to save your changes or reset to the default column and sort

order.

Note: These changes do not change the table settings as defined in the Custom Tables

task; they are unique to each user account. To change the default column and sort order, you must use the Custom Tables task.

Creating custom tables

Using device policies

A device policy contains saved printer or pri nt server settings. When a policy is created, it can then be applied to one or more devices. The device' s settings are t hen reconfi gured to mat ch the set tings listed in the policy. Any setting that is not applicable to the device is not applied.

Reasons to create a device policy

• To enforce a standard configurati on across a set of devices. For example, Power Saver

should be set to Off for all printers, and Printer Timeout set to 20.

• To use multiple config uratio ns for a devi ce. For ex ample, one poli cy could set Toner Saver on

and low resolution for draft printing, while another policy could set Toner Saver off and high resolution for final document printing.

Tasks associated with device policies

• Device Policies - Create/Manage. Create, edit, or remove a policy.

• Device Policies - Apply. Apply a policy to one or more specified devi ces.

• Device Policies - Check Conformance. Determine if selected devices are conforming to

device policies.

• Scheduling. Specify days and times to automatically apply a policy or perform a

conformance check.

Create a device policy

Let's say you want to duplicate the print er settings you have co nfigured for one pri nter to several new printers.

1 Select the Device Policies - Create/Manage task. 2 Click New and select the based on a specific device option. 3 Select the device whose settings you want to copy, and then click OK. 4 Give the new policy a meaningful name, such as "Company Printer Settings." 5 Click Apply.

Apply the device policy

Select the Device Policies - Apply task. Select the printers you want to update with t he new policy fr om the device lis t. If the pri nters you want

to update do not show up in the list, you can search for them. (See Finding the devices you want for help.)

Using device policies

Select the device policy you created ("Company Printer Settings") from the Device Policies list and click Apply Policy.

Check device policy conformance

The Device Policies - Check Conformance task displays a selected device’ s current settings in comparison to its applied device poli cy.

To access the task:

1 Select Device Policies - Check Conformance from the All Tasks li st. 2 Select the device you want to check for policy conformance. 3 Compare the present device settings with the policy settings.

Scheduling device policies

You can set up a schedule telling MarkV ision when t o apply specif ic polic ies on one o r more devices. This might be useful for resetting defaults for your devices each day or checking a device's conformance to a policy. For scheduling information, see Scheduling tasks.

Note: Not all devices support t he device policy task. Unsupported t asks appear with a line

through the device name.

Scheduling tasks

The Scheduling feature lets you perform a task such as Device Discovery or Generic FIle Downl oad on a specific day at a specific time. Each task can have multiple sched ules.

Tasks you can schedule using MarkVision

• Generic File Download

• Device Policies : Apply Policies

• Device Policies: Check Conformance

• Firmware Download

• Device Discovery

• Remove Devices

• Resource Management

Scheduling tasks

To schedule a task

When you access the Scheduling task, the scheduling screen appears with a list and calendar showing all presently scheduled events.

1 Select Scheduling from the All Tasks menu or click Actions Æ S cheduling. 2 Click Add. 3 Select the event you want to schedule and type a description of the event. Click Next. 4 Select the date and time you want the event to take place. You can schedule an event to

occur on a daily, weekly , or monthly basis. If your scheduled event is to occur on a weekly or monthly basis, select the days on which you want it to occur.

5 Click Next. 6 Select the type of database (if applicable) and the database’s location (URL) whe re you want

to store the results of the scheduled event.

7 Enter your user name and password in the appropriate fields. Click Next. 8 Select discovered devices from the device folders window, or use the Quick Find feature to

locate new devices and place them in the selected devices window using the (>) buttons.

9 Once you have selected all of the devices that you want to associate with the event you are

scheduling, click Finish.

The scheduled event now appears in the calendar window of the Scheduling task.

Note: To schedule a device discovery, use the Device Discovery task.

Managing plug-ins

You can download and install new MarkVision plug-ins on your MarkVision Server for added device support. The plug-ins you install wil l, in most cases, also contain downloadable client components. Relevant client information then downloads to your workstation when you log into the MarkVision Server.

To access the Software Update (Manage Plug-Ins) task, select MarkVision (Manage Plug-Ins) on the MVP Home screen, or select Software Update (Manage Plug-ins) from the All Tasks list.

The Manage Plug-Ins screen lists all of the plug-ins that are currently installed. A list of all of the currently installed plug-ins is also a vailable on the About MarkVision Professional screen, which you can access through the About task. If there are no plug-ins listed, you can download the current updates from the Lexmark Web site at www.lexmark.com .

The manage plug-ins screen then provides two management options: Remo ve and Install New.

Æ Software Up date

Managing plug-ins

• Remove

The Remove option lets you uninstall a selected plug-i n . First select the plug-in(s) that you want to uninstall from the list. Click Remove. This re mov es the selected plug-in(s) from the server and the client. The uninstall script on both the server and the client then determines if a restart is needed.

• Install New

When you click Install New, a dialog box appears that lets you select a plug-in from the directory to be installed on the serve r. Once a plug-in file has been selected, a confirmation screen appears containing more specifi c inf o rmation about the plug-in(s) that you have selected, and provides you with the option to proceed with installation.

• If you select a plug-in o f which an earli er version ha s already been instal led, you have t he

option to upgrade the existing plug-in.

• If the selected plug-in has previously been installed, you will be informed that the plug-in

is already installed.

• If the selected plug-in is down-level from the one that is currently installed, the current

plug-in will need to uninstalled before the down-level version can be installed.

The successful installation of a plug-in is then announced to all clients connected to the server through the MVP message window located at the bottom of the MVP Home screen.

After a plug-in has been installed on the server, the MVP Client receives information on the plug-in versions that have been installed and details on which plug-ins contain downloadable client components. If new clien t components are avai lable, the cl ie nt de termines if the ser ver and i tself ar e compatible and then automatically downloads the client component of any plug-ins that it does not already have.

Note: If the client and server are not compatible because the clie nt contains a component

that the server does not have, a war ning messag e is is sued and any i nco mpatible client components are removed.

Generic file download

The Generic File Download task lets you download miscellaneous files from the MarkVision Server to one or multiple devices on your network. As a result, various file types, including universal configuration files (UCF), can be instantly distributed to any devices that MarkVision manages.

The Generic File Download task is available under the All Tasks menu, or by clicking Actions Generic File Download on the MarkVision Professional Home screen.

You can also schedule the download of files by using the Scheduling task.

Generic file download

Using the Generic File Download task

1 Select the file(s) that you want to download from the list of available files on the MarkVision

Server . If there is a fi le from anothe r loc ation that you want to i nclude in the li st, cli ck Load to browse for local files that you can load onto the server.

2 Click the (>) button to move the files to the file management table on the right side of the

screen.

Note: Clicking Remove removes the selected files from the list of available files,

subsequently removing the files from the server’s file store, as well as the file management table.

3 In the file management table, select the file’s target location in the Target Dir ectory column,

then specify the directory name in the Remote Directory col umn .

4 Click Next. 5 Select the device or devices to which you want to download the selected file(s).

Resource Management

Resource Management is a new task in MarkVision Professional 11.0 that lets you upload various resource files such as fonts and overlays to the MarkVision Server. These files can then be distributed to your Lexmark network devices that have hard disks and/ or Flash SIMMs.

Unlike the Generic File Download task, which nor mally handles the distr ibution of miscell aneous files to your network devices, Resource Management is capable of handli ng the more complex f ormatting information involved in install ing fonts and overlays.

The Resource Management task supports the following font and overlay types:

• SFP - PCL Bitmap Font

• TTF - T rue Type Font

• PFB - Type 1 Font

• Overlay PCLXL

• Overlay PS

• Overlay PCL5

Using the Resource Management task

Uploading resource files to the MarkVision Server

1 Go to Actions Æ Resource Management or select Resource Management from the All

Tasks list.

2 On the left side of the dialog under the Resources folder, select the folder of the font or

overlay type that you want to upload to the MarkVision Server.

Resource Management

3 Click Upload to browse for the font file(s) that you want to load on the server. 4 In the Upload Resources dialog, enter the file name in the file field or click Browse to locate

the file(s).

Note: To upload multiple files simultaneously, use the Browse feature and then

Ctrl + click the files you want to upload.

5 Enter a description of the file. 6 Click OK.

Removing resource files from the MarkVision Server

1 Go to Actions Æ Resource Management or select Resource Management from the All

Tasks list.

2 On the left side of the dialog, select the folder that contains the file( s) that you want to

remove.

3 Select the files that you want to remove fr om the Resource Management t able. You can selct

multiple devices usin g Ctrl + clic k.

4 Click Remove. Click Remove All to remove all files listed in the table.

Downloading resource files to selected devices

1 Go to Actions Æ Resource Management or select Resource Management from the All

Tasks list.

2 On the left side of the dialog, select the folder that contains the file( s) that you want to

distribute to your devices.

3 Select the files that you want to distribute to your devices. You can select multiple files by

using Ctrl + click.

4 Click Send to Printer. The Resource Management Download Wizard opens. 5 To select devices that contain a hard disk, click Step 1 at the top of the wizard. To select

devices that contain Fl ash SIMM memory, click Step 2 of the wizard. F or devices t hat contai n both types of memory, proceed through the wizard normally.

Note: Only printers that conta in Flash SIMM memory or ones that are connect ed to a hard

disk may be selected to receive the file download.

6 Select the devices to which you want to download the files. You can select your devic es using

the Quick Find feature, or by selecting devices from the existing device folders. If the printers you want to download to are not present in the existing folders, you will need to

use a filter to display the supported device s. For more information on fi lters see Using filt ers.

Resource Management

7 Use the (>) button to transfer the printers to the Selected Printers window. Then click or

Ctrl + click the devices you want to download to.

8 Click Existing Files to display the files currently store d in the device’s memory. Select Font

or Overlay to show the different types of files. Clicking the Log button will display a dialog containing a log of the resource downloads for the selected device.

9 Click Next to proceed to the next step in the wizard.

10 In the left side of the dialog, select the files that you want to download by clicking Select All

at the top of the field, or by clicking the indivi dual check boxes next to each file.

11 In the right side of the dialog, click either the Hard Disks tab or Flash SIMMS tab to display

the devices of each type and select the printers to which you want to download t he selected files by clicking Select All or by clicking the individual check boxes next to each printer.

12 Click the (>) button to match the files with the devices. This button will only be enabled if at

least one check box is selected on each side of the dialog.

13 Click Finish to begin the download.

Bookmark Management

The Bookmark Management task lets the user create and save printer bookmarks in a printer’s permanent memory. A printer bookmark is a link to a document that is stored on a W eb s erver or the Internet. When a bookmark is called from the BOOKMARKS menu on a supported printer’s operat or panel, the document the bookmark points to is printed. A supported printer in this case indicates a printer that utilizes sufficient memory to store bookmarks, and includes the appropriate operator panel and menu.

Existing bookmarks may also be loaded into the Bookmark Management task to be organized in folders and then distributed to supported printers accross the network. Multipl e bookmarks can then be saved as a configuration file allowing the distribution of bookmark sets to devices with a single action.

In addition, the Bookm ark Management task also facilitates the following bookmark management options:

• Protecting an individual bookmark, folder, or bookmark set with a Personal Identification

Number (PIN)

• Loading bookmarks fr om a printer using an IP address or host name

• Setting or changing bookmar k properties including: name, URL, and available print settings

such as duplex, orientation, and copies

Bookmark Management

Using the Bookmark Management task

Creating folders

The Bookmark Management task provides a default root folder cal led BOOKMARKS, to which additional folders or bookmar ks can be added.

To create a new folder:

1 Go to Actions Æ Bookmark Management or select Bookmark Management from the All

Tasks list.

2 Click the Create New Folder Icon at the top of the Bookmark Management window. 3 Enter a folder name up to 25 characters in length. 4 If you choose, you may also assign a PIN number to the folder. A user will be requi red to

enter the PIN when trying to view the contents of the folder or when trying to print the contents of the folder from a printer operator panel. The PIN should be four digits long using the numbers 0 — 9.

5 Click OK.

Creating a new bookmark

1 Go to Actions Æ Bookmark Management or select Bookmark Management from the All

Tasks list.

2 Select the folder location where you want to place the bookmark. 3 Click the Add Bookmarks icon located at the top of the Bookmark Management window.

The Bookmark Properties dialog opens.

4 Under the Bookmarks tab, enter the bookmark name and the URL location for the

corresponding document.

5 If you choose, you may also assign a PIN number to the bookmark . A us er wil l be re quir ed to

enter the PIN in order to pr int t he book mark fr om a print er operator panel. The PIN shou ld be four digits long using the numbers 0 — 9.

6 Verify that the settings lis ted under the remaining dialog tabs are appropriate for the

document that will be printed when the bookmark is acc essed. Most sett ings will be set to the existing printer defaults.

7 Click OK to create the bookmark. Click Cancel to stop the creation of the bookmark.

Bookmark Management

Loading an existing bookmark

Bookmarks may be loaded from either an existing file or printer memory. Once the Load Bookmark dialog has been opened, the option to either Browse for a specific file or select a specific printer is provided.

1 Go to Actions Æ Bookmark Management or select Bookmark Management from the All

Tasks list.

2 Select the folder location where you want to place the bookmark. 3 Click Load. The Load Bookmark dialog opens. 4 If loading a bookmark from a file:

• Select the From File radio button, then enter the file path in the space provided or click

Browse to find the appropriate file location.

If loading a bookmark from a printer:

• Select the From Printer r adio butto n, then selec t either the Quick Find or Folders tab to

locate the appropriate printer.

5 Click OK to create the bookmark. Click Cancel to stop the creation of the bookmark.

Saving a bookmark

Once a bookmark or set of bookmarks has been created or loaded, it can then be saved to either a file that can be stored on a computer for future use, or on a printer hard disk drive.

1 Go to Actions Æ Bookmark Management or select Bookmark Management from the All

Tasks list.

2 Select the folder or bookmark that you want to save. Selecting a folder for this oper ation will

save all folder contents.

3 Click Save. 4 If saving the bookmark(s) to a file:

• Select the To File radio button, then enter the file path in the space provided or click

Browse to find the appropriate file location.

If saving the bookmark(s) to a printe r:

• Select the To Printer radio button, then select either the Quick Find or Folders tab to

locate the appropriate printer. Use the (>) button to add the correct printer(s) to the Selected Printers window.

5 Click OK.

Bookmark Management

Deleting a bookmark or folder

1 Go to Actions Æ Bookmark Management or select Bookmark Management from the All

Tasks list.

2 Load the folder or bookmark set that contains the bookmark(s) that you want to delete. 3 Select the folder or bookmark that you want to delete. Selecting a folder for this operat ion will

delete all folder contents.

4 Click the Delete Folder/Bookmark icon at the top of the Bookmark Management window.

The Confirm Removal dialog opens.

5 Click Yes to delete the selected items.

Note: The Bookmark Management task is only an interface through which bookmarks

may be manipulated for other devices and locations. As a result, deleting a fol der or bookmark through this process only removes the selected item(s) from the interface, not from the saved location of the file.

Changing the properties of a folder or bookmark

The Change Properties feature of the Bookmark Management task let s a user edit various characteristics of a selected bookmark or folder. In terms of folders, with the exception of the root BOOKMARKS folder, the user can change a folder name or the folder PIN access number. Only the PIN access number may be changed for the root folder.

For bookmarks, in additi on to the bookmark name, URL, and PIN access number, the Page Layout, Paper, and HTML/PDF tabs let the user change various print attributes of the document. Some of these attributes include: number of copies to be printed, page orientation, duplexing, N-Up printing, as well as output options and HTML and PDF settings.

1 Go to Actions Æ Bookmark Management or select Bookmark Management from the All

Tasks list.

2 Load the folder or bookmark set that contains the bookmark(s) that you want to edit the

properties for.

3 Select the folder or bookmark that you want to change settings for . If the correct bookma rk is

not already present, you may need to reload it into the Bookmark Management task.

4 Click the Change Properties Folder/Bookmark icon at the top of the Bookmark Management

task window.

5 Edit the appropriate fields to reflect the desired change. 6 Click OK.

Note: The Bookmark Management task is only an interface through which bookmarks

may be manipulated for other devices and locations. As a result, any changes to the properties of a folder or book mark will not be per manent unt il t he file i s saved .

Bookmark Management

Wireless print server support

In addition to adding device support for several new wireless devices (for a complete list of the printers and print servers that MVP supports, see Supported devices), MarkVision Professional

11.0 provides the ability to setup and configure the Lexmark N8050 wireless print server for use on your network.

MarkVision Professional 11.0 includes a new WLAN task and a new WLAN device policy option to manage the wireless settings for supported print servers attached to the network. The WLAN task and device policy let an administrator enter or edit the wireless settings for a supported print server, and then transfer the settings to the supported devices.

The WLAN task and device policy can support wireless configurations for both Ad Hoc and Infrastructure Basic Service Set (BSS) modes, as well as WEP and WPA-PSK security modes.

In addition, for securit y modes that util ize CA ce rt ific ates as par t of an authenti cati on mechani sm, an additional task called In stall CA Certificate is available to install CA Certificates on devices.

Creating a WLAN device policy

1 Go to Actions Æ Device Policies Æ Create/Manage from the MarkVi sion Home screen, or

select Device Policies – Create/Manage from the All Tasks list.

2 Click New and select For Any Print Server, and then click Next. 3 Under Print Server Policy, expand the WLAN nodes. 4 Enter the SSID, BSS Type, Channel, and Wireless Security Mode for the device. For more

information on your wireless settings, see your wireless network documentation.

5 Enter the appropriate authentication or encryption information for the wireless security mode

that you selected by expanding the WEP or WPA nodes under WLAN.

6 Click Apply.

Using the WLAN task

1 Go to Settings Æ Network Æ Wireless Æ WLAN or select WLAN from the All Tasks list. 2 Select the device(s) that you want to configure wireless settings for.

Note: The WLAN task provides the ability to configure the wireless settings on multiple

devices simultaneously . As a resul t, if multiple devices are sele cted for use with this task, make sure that only the values t hat are sh ared by all of the s ele cted d evices are changed. Some settings are specific to one device and changing them can disrupt wireless communication for that device.

3 Enter the SSID, BSS Type, Channel, and Wireless Security Mode for the device. For more

information on your wireless settings, see your wireless network documentation.

Wireless print server support

4 Enter the appropriate authentication or encryption information for the wireless security mode

that you selected. Some wireless security modes require certificates to work properly. To install the appropriate

certificates, go to the print server embedded Web page or use the Install CA Certificate task. For information on accessing the print server embedded web page, see your print server documentation.

5 Click Apply.

Using the Install CA Certificate task

Some wireless security modes require Certificate Authority(CA) certificates for authentication purposes. The Install CA Certificate tas k provides a means of installing a CA certificate on one or more devices at a time. The CA certificate must be in a PEM encoded format.

1 Go to Settings Æ Network Æ Wireless Æ Install CA Certificate or select Install CA

Certificate from the All Tasks list.

2 Select the device(s) that you want to install a CA Certificate f or. 3 Click Browse to locate the CA Certificate that you want to install. 4 Click Apply.

Note: If you select more than one device for this task, the selected CA Certificate is

applied to all selected devices and overwrites any existing certificates.

Destination management

MarkVision Professional’s destination management tasks provide the ability to more accurately manage the destinations to which the devices on your network send information. MVP provides a destination management task with which you can easily add or edit specific destinations for each protocol that your network devices use to tr ansmit information.

The destination management tasks are:

• Fax destinations

• E-mail destinations

• FTP destinations

• Profile destinations

Destination management

Using destination management tasks

1 Select one of the four destination management tasks from the All Tasks menu, or select

Settings

2 Using either Quick Find, or by choosing a specific device (or devices) from existing fol ders,

select the devices that have the destinati on type s you want to manage. A table will appear in the right side of the screen displaying the exi sting destinations. If the selected devices have no current destinations, the table will be empty.

3 To add a new destination, click Add. Enter the appropriate informati on in the dialog box, and

then click OK.

Æ MFP Æ Destinations from the MVP home screen.

Destination Fields

Fax Name, Fax number, Shortcut (If applicable) E-mail Name, E-mail address, Format, Content,

Color, Resolution, Shortcut (If applicable)

F TP Name, Server, Login, Password, Password

confirmation, Path and filename, Format, Content, Color, Resolution, Shortcut (If applicable)

Profile Name, Address, Port

4 Click Apply. 5 The listed destinations are added to the selected devices.

You can also cut, copy, or paste definitions by right-clicking destinations listed in the destination management table.

Editing destinations

1 Select one of the four destination management tasks from the All Tasks menu, or select

Settings

Æ Destinations from the MVP Home screen.

2 Using either Quick Find, or by choosing a specific device (or devices) from existing fol ders,

3 Select the destination you want to edit. Click Edit. 4 Enter the updated information in the dialog box, and then click OK. 5 Click Apply. The edited destinations are updated for the selected devices.

Destination management

Removing destinations

1 Select one of the four destination management tasks from the All Tasks menu, or select

Settings

Æ Destinations from the MVP Home screen.

2 Using either Quick Find, or by choosing a specific device (or devices) from existing fol ders,

select the devices that h ave the destination t ypes you want to manage. A table appears in t he right side of the screen displaying the existing destinations. If the selected devices have no current destinations, the table will be empty.

3 Select the destination you want to edit. Click Remove. Clicking Remove All removes all

listed destinations.

Destinations in device policies

You can also set specific destinations for print servers through the Device Policies task. To set destinations for print servers:

1 Open the Device Policies task and select the print server policy that you want to edit. 2 Expand the MFP folder view and open the Destinations folder. 3 Click the check box for the destination type that you want to edit, and then click Edit.

Note: When policies containing destinations are applied to devices that already contain

destinations, the device’s existing destinations are first deleted.

4 The Destinations Management dialog box opens beneath the selected destination. Edit the

destination list accordingly. Click Hide to close the Destination Management dial og.

Changing printer settings

The easiest method of changing printer settings is by selecting the item you want to change from the Settings menu or the All Tasks list. Select one or more printers and change the settings appropriately.

You can create a device policy to coordinate multiple settings and save them as a unit. A poli cy can then be applied to one or more devi ces at a time, or saved for future use. See Using device polici es for more information.

Checking printer status

To check printer status, you can select one of the following options from the View menu:

• Status of Printer

• Toner / Ink Levels

Changing printer settings

• MFP Status

• Picture of Printer

• Page Counts

• Operator Panel LCD

• Map

• Custom Tables

• Custom Views

Organizing devices

MarkVision lets you organize your devices using folders. When you create or edit folders, you can specify certain criteria to limit which devices are in a folder. This works like a filter so that only the devices you want to appear are in the folder.

For example, if you are responsible for maintaining toner cartridges for printers on the third floor of your building, you might cr eate a folder for your printers named "3rd f loor ." Crea te a subfolder named "Low Toner," specifying that a fi lter should be placed in it. Click Advanced, then specify the filter criteria by selecting Status: Message, Equal To, Toner Low. This causes the "Low Toner" folder to display only those printers in need of serv ice due to low toner cartridges.

All Devices

Subnets

157.175.84.0 (13)

157.175.85.0 (24)

157.175.86.0 (4)

157.175.87.0 (16)

Location (46)

Building (21) Floor (8)

Printer Type(57)

Color (12)

Mono (45)

Duplex (25)

Department (37)

I/S (9) Accounting (4) Engineering (18) Marketing (6)

In this example, one folder groups printers by subnet. Other folders group printers by their location, printer type, or department. Using the built-in filtering feature, the folders show you only the printers matching the criteria you specify.

• The same printer could appear in multiple folders,

depending on your needs.

• The devices in a sub folder are dependent on the members

of the parent folder. In other words, if you create a sub f older called Main under the Building fo lder , the sub folder c an only contain the devices that are also in the Building f older.

• The numbers in pa rentheses indica te the number of devices

in that particular folder.

Organizing devices

Using filters to automatically populate folders

1 Select Folder Configuration from the All Tasks menu. 2 Click New to create a new folder, or select a speci fic folder to edit an existing one. 3 Enter the name of the new folder. 4 Select the properties to use in adding filters or devices to the folder. 5 You can specify a devi ce name or names t o further narrow down which devic es to show in t he

folder.

6 Click Apply to apply the specified criteria to the current folder.

For more information about finding specific printers within a folder, see Finding the devices you

want.

For more information about filters, see Using filters.

Viewing a print server embedded Web page

1 Select Web Page (Print Server) from the All Tasks menu, or click Actions Æ Web Page

(Print Server) from the menus.

2 Select the appropriate print server, and then click Launch. 3 Your b rowser opens with an inf ormation page f or that pr int server. You see a real-time view of

the selected printer status.

Note: Not all print servers have Web pages.

Viewing all printers

MarkVision gives you several ways to see all the printers available to you at a glance.

Create folders and filters

Use the Folder Configuration task to create custo m folders to organize your printers. If your printers are on a small network, you may only need one folder. However, if your printers are distributed across a large network, you can create multiple folders to organize them.

For example, if your printers are concentrated on a small network within a single building, you could create folders for each floor or type of printer. For larger printer networks, you could create a folder hierarchy that includes subfolders i dentifying printers listed by geographical location or by subnet.

Apply filter criteria to your folders to automatically populate folder contents or to find a specific printer. For example, create a folder named "Color," and then select the appropriate filter criteria to show only color printers. MarkVision applies the filter and adds only color printers to that fol der. The same printer can appear in more than one folder, depending on the filters you set. For example, a color printer with a duplex unit would appear in both the "Color" folder and the "Duplex" folder. For

Viewing a print server embe dde d Web page

more information on creating folders and using fi lters, see Organizing devices and Finding the

devices you want.

Create a map view

You can use the Map task to create a graphical representat ion that illustrates the distribution of your printers by placing a printer ic on on a map background relative to your organization. The prin ter status determines the border col or of the icon that is displayed. A printer icon with a yellow border is in a warning state; a printer icon with a red border is in an error state. For more information on usi ng the map feature, see Creating maps.

Creating maps

With MarkVision's Map task, you can cr eate a graphical repres entation that illust rates the distri bution of your devices.

Creating a map

The type of map you create depends on the structure of your organiza ti on. If your organization has one location with just a few printers, your map could be a simple li ne drawing or a scanned plan of your building with icons marking the printer locations. If, however, you are responsible for many printers in various geographies, you might creat e maps that correspond with the hierarchy of your printer folders. For example, you could create a folder for the state where a group of printers are located. Within that folder, you might create a sub folder for the city. Additional subfolders could contain printers group ed by the build ing or fl oor number. Create a corresponding map for each f older .

Create maps using any graphics application that saves in JPEG or GIF fo rmat. You can create an original image or develop your graphic using a scanned image like an are a map or buildi ng plan. Save the image in JPEG or GIF format. You can then select the graphic from the Map task in MarkVision.

Using a map

1 Select Map from the All Tasks menu, or select a folder and click View Æ Map. 2 Select a folder. 3 Click the Map icon in the lower part of the window. Select the map you want to use, or click

Browse to find the graphic you want to use.

4 Arrange the device icons on the map image to repre sent its l ocation in your orga nizati on, and

then click Apply.

Note: A yellow border around a device icon indicates th at the device is in a warning state;

a red border indicates an error state.

Creating maps

Monitoring printer supplies

There are several methods you can use to monitor printer supplies. If you are responsible for monitoring multiple printers:

• Select Folder Configuration from the All Tasks menu and create a folder with a filter based

on the status criteria you are interested in. For example, you could create a folder named All Status Errors and Warnings, and configure the filter to display only those devices containing status errors or warnings. This folder's contents dynamically changes as devices meet or fail to meet the filter criteria.

• You can also perform a Quick Find to monit or printer supplie s. Click the Quick Find tab, and

under the Select a Field to Search box, sel ect Other. Click Find Parameters to configure the parameters of your search. Click Find. The results of your search are displayed.

• To see at a glance which printe rs are low on toner, select Status of Printer from the All Tasks

menu, open a folder, and select the printers you are interested in.

If you are responsible for monitoring only one printer:

• Select Status of Printer from the All Tasks list. Choose the appropriat e printer f rom either t he

Quick Find or Folders tab.

Note: MarkVision's Map task displays an icon for each device. These icons give you an

indication of a device's status. A yel low border around a device i con indicates t hat the device is in a warning state; a red border indicates an error state.

Moving the MarkVision Server

As newer hardware becomes available, it may become necessary to move the MarkVision Professional Server to another machine, or impor t settings from one instance of the MarkVisi on Server to another server. Since MarkVision Professional is extremely customizable, you may not want to repeat the process of creating folder s, filters, and rediscovering devices. As a resu lt, MVP provides the option of either moving an entire MarkVision Server or exporting specific settings for folder configuration and MarkVision Messenger actions to a file to be imported on another server.

The following steps describe a method of cr eating a backup of MarkV ision Professi onal's customized data, and integrating that data onto a new machine.

1 Stop the MarkVision Server. 2 Back up the directory in which the customized data files are stored.

• In Windows, the default directory is: C:\Program Files\Lexmark\MarkV ision

Server\granite\data

• For Mac and UNIX, the default directory is: /var/spool/markvision/data

3 Install the MarkVision Server on the new machine. 4 Stop the MarkVision Server.

Monitoring printer supplie s

5 Replace the data files saved in step 2 into the same locations on the new machine. 6 Restart the MarkVision Server.

Note: The listed files do not contain settings f or window and frame sizes or positional

information.

Starting and stopping the MarkVision Professional Server on a Windows system

For Windows 2000:

1 Go to Control Panel Æ Administrative Tools Æ Services and select the MarkVision

Server.

2 Click Start/Stop.

Note: You can use the same process to start or stop the MarkVision Web service.

For Windows NT:

1 Go to Control Panel Æ Services and select the MarkVision Server. 2 Click Start/Stop.

Note: You can use the same process to start or stop the MarkVision Web service.

For Windows XP and Windows 2003 Server:

1 Go to Control Panel Æ Performance and Maintenance Æ Administrative Tools Æ

Services and select the MarkVision Server.

2 Click Start/Stop.

Note: You can use the same process to start or stop the MarkVision Web service.

Starting and stopping the MarkVision Professional Server on a Macintosh system

To start the MarkVision Server, open a Terminal session and type:

/usr/mv_pro/bin/MvService start

To stop the MarkVision Server, open a Terminal session and type:

/usr/mv_pro/bin/MvService stop

Starting and stopping the MarkVision web service on a Macintosh system

To start the MarkVision Web service, type:

/usr/mv_pro/bin/MvWebService start

Moving the MarkVision Server

To stop the MarkVision Web service, type:

/usr/mv_pro/bin/MvWebService stop

Starting and stopping the MarkVision Professional Server on a UNIX system

To start the MarkVision Server, type:

/usr/mv_pro/bin/MvService start

To stop the MarkVision Server, type:

/usr/mv_pro/bin/MvService stop

Starting and stopping the MarkVision Web service on a UNIX system

To start the MarkVision Web service, type:

/usr/mv_pro/bin/MvWebService start

To stop the MarkVision Web service, type:

/usr/mv_pro/bin/MvWebService stop

Importing and exporting MVP Server settings

Only folder configurations and MarkVision Messenger actions are imported or exported.

Exporting MVP Server settings

1 Go to MarkVision Æ Export Server Settings or select Export Server Settings from the All

Tasks list.

2 Browse to the location where you want to save the server settings file. 3 Name the file. 4 Click Export.

Importing MVP Server settings

1 Go to MarkVision Æ Import Server Settings or select Import Server Settings from the All

Tasks list.

2 Browse to the server settings file you want to use. 3 Click Import.

Moving the MarkVision Server

Flashing print servers

Periodically, you may need to rewrite the flash memory inside one or more of your print servers. For example, let's say Customer Support recommends you upgrade to a newer or different version of firmware to solve a network printer probl em.

You can also flash your print servers to take advantage of new functions available in the latest version of firmware. Use MarkVision Professional to flash multiple print servers simultaneously.

Note: Not all print servers are supported.

All supported firmware (flash) files are available free of charge from the Lexmark Web site. You can access the Web site by selecting Firmware (On the Web) from the All Tasks List, or by visiting

www.lexmark.com.

To flash Lexmark print servers

1 Download the latest flash files from the Lexmark Web site. Store these files in a safe place

(C:\temp, for example).

2 Select the Firmware Download (Print Server) task from the All Tasks list, or click

Actions

Æ Firmware Download (Print Server) from the menus.

3 Select the print servers you want to update. 4 Click New File to find the downloaded files (C:\temp, for example). 5 Click Start.

Warning: If the print server is turned off or reset during flashi ng, it may be damaged. For this reason,

try to perform flash operations at night, on holidays, or other times when printer traffic is very light. Accomplish this using the Scheduling ta sk.

Formatting storage devices

You can use the Storage Devices task to format a device’s hard disk or flash memory. If you select a device in the Storage Devices task, changing the Job Buffer amount causes the hard disk to reformat, erasing all files. Likewise, clicking the Format button for either the hard disk or the flash erases all files located in the device’s memory.

You can only copy or move files within a single device. For example, you can move a file from the hard disk to the flash within a printer, but not to another printer.

Print Permissions Technology

Print Permissions Technology lets an administrator restrict color printing to specific users for supported color printers on your networ k. By restricting the use of color printing, you can more closely monitor and save valuable color printing resources.

Flashing print servers

MVP’s Print Permissions Technology is separated into two relat ed tasks that control user access to color printing, the Users Table task and the Hosts Table task. The Users Table displays and control s basic user access to color printing. Adding a user’s ID to the Users Table lets you specify the user’s color permission (whether that user may print with color or not). The Hosts Table takes color print permissions a step further by controling print permissions on a specific host computer. This allows you to override user level permi ssions on a specific host computer. As a result, if a user with access to the Users Table task had set their color permissions to “On,” the color permission for their host computer could still be disabled by sett ing the Col or per mission t o “Of f ” and the Over ride per mission to “On” in the Hosts Table.

The following tables illustrate some Print Permission settings.

Users Table:

User ID Color Result

Mary On Mary can print color on all

selected printers.

Bob Off Bob cannot print color on

any selected printers.

Hosts Table:

Computer (Host) Name

MARYSPC On Off A user logged into Mary’s

BOBSPC Off On A user logged into Bob’s

MARYSPC Off Off A user logged into Mary’s

Color Override Result

computer can print color on all selected printers, regardless of the individual user’s print permissions.

computer cannot print color on any selected printers regardless of the individual user’s print permissions.

computer will not be able to print color jobs unless their User ID is granted color printing permissions in the User’s Table (as Override is “Off”).

Print Permissions Technology

Using the Print Permissions Technology tasks

1 Go to Settings Æ Printer Æ Print Permissions Technology and select either Users Table

or Hosts Table.

2 Select the supported color devices that you want to use with the task from the Find Results

window . For information on locating devices, see Finding the devices you want.

3 Select your management option:

• Click Add to enter a new user or host.

• Click Edit to modify an exist ing user or host.

• Click Remove to remove a selected user or host.

• Click Remove All to remove all user s or hosts from the table.

4 Enter or modify the appropriate fields in the table dialog box. 5 Click OK to implement the changes or Cancel to cancel the command. 6 Click Apply to save the changes or Undo to revert to the table’s previous state.

Queue management

Queue management provides the capability to create and remove Windows print objects (queues) on host computers that utilize Windows-based platforms. Queue management utilizes two tasks to manage print objects: the Create Windows Print Objects task and the Remove Windows Pri n t Objects task. The Create Windows Print Objects task can create Windows print queues on multiple host computers simultaneously, eliminating the need to set up print queues separately on each individual host computer. The Remove Windows Print Objects task similarly lets you remove print queues from host devices.

Note: In order to create print obj ects o n r emote host c omputers ( computers on whic h an

instance of the MarkV ision Server is not r unning), the MarkV isio n Server must firs t be configured to perform the neces sary network operati ons. See Configuring t he

MarkVision Server for instruction on implem enting this configuration.

Configuring the MarkVision Server

To create print objects on remote host computers, the Mark Vision Server service for Windows must be configured to run in the context of a valid administrat ive user ID and Password. This allows the MarkVision Server service to perform network operations such as listing the existing print objects and drivers that reside on other computers.

For Windows operating systems only

1 Open the Windows Control Panel. For example, go to Start Æ Settings Æ Control Panel. 2 Double-click Administrative Tools.

Queue management

3 Double-click Services. 4 In Se rv ic e s , rig h t -c lick MarkVision Server. 5 Select Properties. 6 Select the Log On tab. 7 Select the This account radio button. 8 Enter the user ID and password for an administrative account.

To create print queues

1 Go to Actions Æ Queue Management Æ Create Windows Print Objects, or select Create

Windows Print Objects from the All Tasks list.

2 In the queue management wizard, select the printers that you want to create queues for. Y ou

can locate the printers under the Folders tab or by usi ng Quick Find.

3 Click the (>) button to move the printers to the Selected Print e rs window. 4 Click Next. 5 In the Domains window, select the domai n of the compute rs you want to c reate pri nt queues

on.

6 In the Computers window, select the host computers that you want to create print queues

on. Use the (>) button to transfer the computers to the Selected Computers window.

Note: Each domain can potentially list several computers. To create printer queues on

host computers under differe n t domains, repeat steps 5 and 6 selecting different domains with each pass until all of the desired host computers are present in the Selected Computers window.

7 Enter a network administrator user ID and password. To gain access to the host computers, a

high-level network administrator’s user ID and password is required for security purposes. If you do not have administrative ri ghts on the host computer s you are tryi ng to access, conta ct an administrator with the appropriate privileges.

If you are using the Windows XP operating system, and the network administrator account does not include a password, see For Windows XP administrator accounts without

passwords.

8 Select the type of print object that you want to create on the host computer. Select PCL,

PostScript, or both PCL and PostScript.

Note: MVP will attempt to locate and match the type of print object that is selected with

the appropriate device and drivers by name comparison. If the pre-selected dri vers are not your preference, you can change them in step 10.

Queue management

9 Click Next.

10 Verify that the print queue inf ormation is correct for eac h host computer in t he queue creation

table. If the default settings are incorrect, select the table entry, and modify each of the fields in the dialog below the table.

11 Click Select to open the Print Driver dialog. 12 Select the appropriate driver source radio button: Server (target computer ) or MVP Server. 13 Select the driver from the list, then click OK.

If the driver is not included in the list:

a Make sure the MVP Server radio button is selected as the driver source. b Click Add, browse to the driver, then click OK. c Select the driver from the list, then click OK.

14 To remove a print object from the list to be created, select the table entry that contains the

print object you want to remove, and click Remove.

15 Click Apply to save any changes, and then click Finish.

To remove print queues

1 Go to Actions Æ Queue Management Æ Remove Windows Print Objects, or select

Remove Windows Print Objects from the All Tasks list.

2 Select the domain of the host computer that you want to access. 3 Select the host computer that contains the queue you want to remove. Use the (>) button to

add the computer to the Selected Computers window.

4 Enter a network administrator user ID and password. 5 Click Next. 6 Select the print queue or queues that y ou want to r emove from the list of print objects present

on the system.

7 Click Finish.

For Windows XP administrator accounts without passwords

In most cases, when selecting a server in either the Create Windows Print Objects task or the Remove Windows Print Objects task, an administrator acco unt user name and password for that specific computer must be entered. If the administrative account that is used to complete this

Queue management

process does not include a password, or if use of an administrati ve account without a password is preferred, the following proce edure must be completed on the target computer.

1 Open the Windows Control Panel. For example, go to Start Æ Settings Æ Control Panel. 2 Double-click Administrative Tools. 3 Double-click Local Security Policy. 4 Double-click Local Policies. 5 Double-click Security Options. 6 In the Policy column, double-click Account s: Limit loc al account use of bl ank pas swords

to console logon only, and change the value from Enabled to Disabled.

Queue management

MarkVision Messenger

MarkVision Messenger is a utility that lets you create Actions. An Action defines a command to execute whenever an event occurs across a set of devices. Devi ce Status Events are conditions signaled by messages like Paper T ray Missing or Toner Low. Folde r Events are signaled when devices enter and/or exit a particular folder.

During the installation of MarkVision Professional, you are asked to select the components to install . To install MarkVision Messenger, check MarkV ision Messenger.

If the MarkVision Server is your defau lt Web serv er , you can acce ss MarkVi sion Messenger from any browser by entering:

http://yourserver/messenger

Where your server is the TCP/IP hostname or address of the workstation on which you installed the MarkVision Server. For example, if you installed the MarkVision Server and MarkVision Messenger on a workstation with an address of nexus.dev.yourcompany.com, you would enter:

http://nexus.dev.yourcompany.com/messenger

Notes:

• MarkVision Messenger requires at least one MarkVision Server to be running on your

network.

• If MarkVision Professional is not your default Web server, you will need to add the 9180 port

number to the Messenger URL:

http://yourserver:9180/messenger

Installing MarkVision Messenger

MarkVision Messenger requ ires at least one MarkV ision Server to be runni ng on your net work. If y ou choose, you can run MarkVision Messenger multiple times on the same workstation. However, each instance of the client must use a different configuration directory.

How does MarkVision Messenger work?

MarkVision Messenger com municates with the MarkVision Server to let you create and configure automated responses to printer events. These responses are called Actions. When you create an Action, you must specify three things:

MarkVision Messenger

• The type of event your Action wil l monitor

• The devices your Action will monitor

• The type of command your Action will execute

With MarkVision Messenger, you can create Actions to automate many printer administration tasks. For example, you can configure Actions to:

• Keep a log of printer paper jams

• E-mail someone when a specific device condition occurs

• Order supplies for a specific device when messages, such as Toner Low, occur

Event Types

Your Action can be triggered by two types of events:

Device Status Alerts

A Device Status Alert is a notification that something has changed at a printer. For example, when you pull a paper tray out of a printer, the printer tells MarkVision Messenger that the tray is now missing. This is represented in MarkVision Messenger by an event with name = "Paper Tray Missing" and state = "ACTIVE."

When the tray is put back into place, the printer tells MarkVision Messenger that the tray is no longer missing. Th is is repres ented in MarkV isi on Messenger by an event with name = "Paper Tray Missing" and state = "CLEARED."

You can configure your Action to respond to an event when i ts state is " ACTIVE," when its state is "CLEARED," or both. If your Action responds to Device Status Alerts, you will be prompted to choose the specific device status alerts that will trigger your action.

Printer Folder Alerts

A Folder Alert is generated when printers enter and/or exit a specified folder. For example, you could create a folder in MarkVision Professional that contains printers with a Toner Level less than 10%, and create an Action in MarkV ision Mess enger to notif y you when printers enter t his f ol der. If your Action responds to Pr inter Fo lder Aler ts, you wil l be prompted to choose a folder.

Device Selection

When choosing the devices your Action will monitor, you have three choices:

All Devices on the MarkVision Server

If your Action will monitor all devices on the MarkVision Server, choose this option.

How does MarkVision Messenger work?

Devices in a Specified Folder

If your Action will monitor only a specific folder, choose this option. For example, if you were in charge of devices on the third floor, and had configured a folder on the MarkVision Server that included t hese devices, you could limit the number of devices your Action monitors by choosing this folder.

Selected Devices

If your Action will monitor only specific devices, choose this option.

Command types

There are four types of commands that your Action can execute:

Send an SMTP e-mail

Your Action, when triggered, sends an e-mail to addresses you specify. These e-mails are highly customizable from within MarkVision Messenger. For example, an Action, triggered by a Folder Alerts event, could e-mail an administrator when monitored printers enter a "Low Toner" folder. This e-mail message could be configured to list the model of printer, its IP address, and the time at which it entered the "Low Toner" folder.

Execute a command line on the MarkVision Server

Your Action, when triggered, executes a command line. For example, if you wanted to keep a log of offline devices, you could configure your Action to respond to the "Offline" Device Status Ale rt. Each time a monitored device becomes offline, specified information is written to a text fi le. Like the example above, the inform ation MarkVision Messenger writes to this text file is highly customizable. For example, you could specify that the text file list the device model, page count, and the time at which it went offline.

Execute a command line on a remote host server

Your Action, when triggered, executes a command line on a remote host server. In order to execute command lines on a remote host server, the rexec client must connect to a rexec server on the remote host server.

Furthermore, you can specify whether to perform commands conditionally or repeatedly, and how to execute them. You can have your Action execute its command:

• Only after a specified delay period.

For example, if your Action sends an e-mail message when a printer goes offline, you can delay the execution of the command for a specified amount of time. This way, if the printer returns online during the delay period, the e-mail will not be sent. See Delaying Event

notifications for more information.

• After additional conditions have been met.

For example, if your Action is triggered by a Paper Tray Missing event, but you only want to execute the command when the event occurs for Tray 3, you could write a custom filter to

How does MarkVision Messenger work?

specify that your Action only respond when Tray 3 is removed from monitored printers. See

Custom filters for more information.

Send device status alerts to a Tivoli event server

MarkVision Messenger contains a cust om event adapter that integrates with Tivoli's event management console. This event adapter lets administrator s use the Tivoli event console to monitor printer events across a range of devices in real time. In order for Tivoli to display printer events, you must first setup the Tivoli event adapter by creating an action in MarkVision Messenger.

What are Actions?

Actions are associations that let you execute event-driven commands. They can be set up to occur automatically, as well as conditionally or repeatedly. You can specify which commands MarkVision Messenger executes when device status events, such as Paper Tray Missing or Toner Low, occur, or when devices enter and/or exit a specified folder on the MarkVision Server.

See How does MarkVision Messenger work? for more information about using Actions.

Simple Filters

By using the Simple Filter you can set your Action to execute its command when a dev ice is added to a folder, removed from a folder, or both. For example:

If you create a folder that contains printe rs whose page count is greater than 10,000, once a printer's page count exceeds that amount, the pri nter is added to that folder.

If you create a folder that contains printe rs with a flash device installed, and someone removes the flash from the printer, it is removed from that folder.

By using the with a delay of: option, you can delay the execution of your Action until a device has been in or out of the folder for a specified amount of time.

Custom filters

Custom filters let you customize and define how your action executes. You can do this by either uploading a previously defined script file or by writing a new one.

MarkVision Messenger provides a very simple scripting language to define filters. The following is a complete list of the statements and conditions you can use to write a custom filter:

Statements:

• While (Condition)

• WaitUntil (Condition)

• IfThen (Condition)

• { StatementList }

How does MarkVision Messenger work?

• Distribute

Conditions:

• And (Condition_1...Condition_n)

• Or (Condition_1...Condition_n)

• EventDataIs (key, value)

• SourceDataIs (key, value)

• TimeIsAfter

As an example, let's look at the script representation of the built-in Trigger on Active filter:

IfThen (EventDataIs("state", "ACTIVE")) Distribute

The effect of the EventDataIs condition is to ask the event for the value of the event.state keyword. This is the same keyword you can insert into comm and lines and e-mail messages. The first statement, an IfThen, executes the next statement if the condition EventDataIs ("state", "ACTIVE") is true. An EventDataIs condition is true if the value of the keyword (state) matches the given value (ACTIVE). The next statement, Distribute, causes the command to execute.

Now, let's loo k at the scr i pt to wri t e when the Trigger on Active filter is set with a dela y of 30 seconds :

{

WaitUntil (TimeIsAfter(30)) IfThen(EventDataIs("state", "ACTIVE")) Distribute

}

The braces ({}) are used to group statements into a list. They were not needed in the previous example because the IfThen and following statements were treated like a single statement.

The WaitUntil statement causes the script to pause execution until the condition is true. The TimeIsAfter condition checks for true only after the specified number of seconds has passed. Once the 30 seconds has passed, i f the event is sti ll Active, the Distribute statement executes t he command.

The script representation of th e built-in Trigger on Either Active or Clear filter is a single Distribute statement. Let's say, for example, that you se lect Paper Tray Missing as the event, but you only want to execute the command when the event occurs f or Tray 3. Also, you want to wait 20 minutes before executing the command, and execute the command again at the same 20-minute interval if the condition remains Active. Let's look at the script to write for this filter:

While (And(EventDataIs("state", "ACTIVE"), EventDataIs("location", "Tray 3"))) { WaitUntil(TimeIsAfter(1200))

How does MarkVision Messenger work?

IfThen(EventDataIs("state", "ACTIVE")) Distribute }

In this example, And was used to build a compound condition. The While loop is only entered or repeated if the event is active for Tray 3. The code within the loop is the same as the code for the Trigger on Active filter, except the TimeIsAfter condition is set to wait 1200 seconds (20 minutes).

Trigger on Either Active or Clear filters

Choose the Trigger on Either Active or Clear filter if you want to set your Action to execute each time a condition becomes Active or Cleared.

For example, let's say you want to keep a log of all printer paper jams so you can determine the average time it takes for a jam to be cleared. When a paper jam occurs, the printer generates an event with a state of Active. This satisfies the condition of the filter and executes your Action.

When the paper jam is cleared, the printer generates anot her event with a state of Clear. This event also satisfies the condition of the filter and executes your Action. You now have two lines in your log file, one with the time at which the paper jam occurred and another wit h the ti me it was cl eared.

Trigger on Active filters

Choose the Trigger on Active filter if you want to set your Action to execute its command on ly when a condition becomes Active.

When you pull out a tray, the printer generates a Paper Tray Missing event with a state of Active. This satisfies the condition of the filt er and executes your Action, perhaps by sending an e-mail notification.

When you push the tray back int o place, the pr inter generate s another Paper T ray Mi ssing event, thi s time with a state of Clear, which does not satisfy the condition of the filter. Therefore, your Action is not executed and no one is notified when the event is cleared.

You can also choose to delay execution of your Action until the condition has been Active for a specified amount of time. Let's say the e-mail recipient is receiving too many notificati ons and you want to wait 20 minutes to see if the condi tion cle ars. By using the Delay Time option, you can create a filter that won't send the e-mail notification unless the Paper Tray Missing condition has been Active for 20 minutes.

Note: The Delay Time value is limited to 10 characters.

How does MarkVision Messenger work?

How do I use MarkVision Messenger?

Use MarkVision Messenger to create Actions that automatically perform printer administration tasks in response to printer events.

Use the following examples for ideas about how you can use MarkVision Messenger to:

• Keep a log of all printer paper jams

• Delay event notifications

• Monitor specific paper trays

• E-mail or page someone when a specific event occurs

• Order supplie s

Step 1: Preview the steps

To create an Action:

1 From the MarkVision Messenger Home screen, click Create New. 2 Define your Action by completing the following steps in order:

a Name and describe your Action. b Set user access. c Select the Event Type that will trigger your action. d Select the events or folder that will trigger your Action. e Select the devices to monitor for your Action. f Select the type of command to execute. g Compose the command, and any parameters, for the event(s). h Select or create a filter for the events. i Verify Action information.

Note: If you no longer want to preview your choices, select Do not display this screen

again.

Step 2: Name your Action

The name you choose associates the Action you create wi th the name that appea rs i n the Action list on the MarkVision Messenger Home screen.

How do I use MarkVision Messenger?

From the Description Information screen:

1 Enter a unique name for you Action in the Name: field. 2 Enter a more detailed description abo ut your action and what it does in the Descripti on: field. 3 Enter instructions associated with your Action in the Notes: field. For example, "Please clear

the paper jam."

4 Click when you're ready to continue.

Notes:

The Name: field is limited to 80 characters. The Description: field is limited to 255 characters. The Notes: field is limited to 255 characters.

Step 3: Set user access

User access determines who can see, use, and change the Action you create. From the Access screen:

1 Select Public to make your Action available to all users. 2 Select Private to make your Action available only to you. 3 Click when you're ready to continue.

Notes:

• This screen only appears i f user accounts have been created in MarkVision Profes sional.

• A private Action does not require a special access password from within MarkV ision

Messenger . However, since it is associated with the username used to creat e it, the Action is only accessible to that specifi c user.

Step 4: Select the Event Type

You must tell MarkVision Messenger which type of event your Action will monitor. From the Event Type screen, you can:

• Choose to monitor Printer Status Alerts.

• Choose to monitor Printer Folder Alerts.

Click when you're ready to continue. For more on Event Types, see How does MarkVision Messenger work?

How do I use MarkVision Messenger?

100

Lexmark MarkVision User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Introduction to MarkVision Professional

Introduction

Terms used in this document

What’s new in MarkVision Professional 11.0

MarkVision components

The MarkVision Client

MarkVision Messenger

MarkVision Server

System requirements

Minimum RAM and processor configurations for multiple devices

MarkVision Professional for UNIX systems

Java Virtual Machine recommendations

Supported devices

Using MarkVision Professional

Installing MarkVision Professional

Before you install

Where to install MarkVision components

Installable components

Installation notes

Installing MarkVision Professional for Windows and Mac OS X systems

Installing MarkVision Professional for UNIX systems

Installing MarkVision Professional for a Novell NetWare server

Uninstalling MarkVision Professional for a Novell NetWare Server

Upgrading from previous versions of MarkVision

Getting started

Invoking the MarkVision Client

Starting MarkVision Professional

Managing your devices with MarkVision Professional

Basics

Home screen

Layout

Multi-select capability

Enhanced accessibility

MarkVision tasks

All Tasks list

Configuring MarkVision Professional

Adding and removing devices

Creating discovery profiles

Discovering devices

Including and excluding devices

Advanced features

Import / Export buttons

Load / Save buttons

Scheduling

Naming devices

Adding devices

Device discovery results

Removing devices from the server

Creating folders

Using filters

When multiple conditions are selected

Device Type

Example 1: Basic filter

Example 2: Advanced filter

Creating user accounts and user groups

Create an administrator account

Create a new user account

Create an account group

Create a user group

Edit or remove an existing user account or group

Assigning user privileges

Administrator privileges

Designated user privileges

MarkVision Professional Security

Adapter password conformance

Enter Device Password task

Device Password task

Manage Global Password List task

Confidential print job settings

Using Confidential Print Job Lockout

Using Confidential Print Job Expiration

Secure communication

Setting server communication security

Setting communication security for devices

Secure viewing of encrypted hard disk drives