Lexmark M5100 User Manual

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M5100 Series

User's Guide

Important: Click here before using this guide.

June 2017 www.lexmark.com

Machine type(s):

4063

Model(s):

29E, 49E, 69E

Contents 2

Safety information........................................................................................ 5

Conventions.......................................................................................................................................................... 5

Overview........................................................................................................ 8

Using this guide....................................................................................................................................................8

Finding information about the printer.............................................................................................................8

Selecting a location for the printer........................................................... 10

Additional printer setup..............................................................................12

Installing internal options................................................................................................................................. 12

Installing hardware options............................................................................................................................ 28

Attaching cables................................................................................................................................................32

Setting up the printer software......................................................................................................................34

Networking..........................................................................................................................................................35

Verifying printer setup......................................................................................................................................39

Using M5155 and M5163...........................................................................40

Learning about the printer..............................................................................................................................40

Setting up and using the home screen applications...............................................................................46

Loading paper and specialty media.............................................................................................................50

Printing.................................................................................................................................................................69

Managing your printer......................................................................................................................................74

Using M5170............................................................................................... 85

Learning about the printer..............................................................................................................................85

Setting up and using the home screen applications...............................................................................92

Loading paper and specialty media.............................................................................................................96

Printing.................................................................................................................................................................116

Managing your printer....................................................................................................................................122

Paper and specialty media guide............................................................132

Using specialty media.....................................................................................................................................132

Paper guidelines...............................................................................................................................................134

Supported paper sizes, types, and weights..............................................................................................137

Contents 3

Understanding the printer menus.......................................................... 143

Menus list........................................................................................................................................................... 143

Paper menu....................................................................................................................................................... 144

Reports menu....................................................................................................................................................155

Network/Ports menu.......................................................................................................................................156

Security menu...................................................................................................................................................169

Settings menu................................................................................................................................................... 174

Help menu......................................................................................................................................................... 199

Saving money and the environment...................................................... 201

Adjusting the brightness of the printer display........................................................................................201

Saving paper and toner................................................................................................................................. 201

Recycling...........................................................................................................................................................202

Maintaining the printer............................................................................204

Ordering supplies...........................................................................................................................................204

Storing supplies.............................................................................................................................................. 206

Replacing supplies......................................................................................................................................... 206

Cleaning printer parts.....................................................................................................................................212

Moving the printer........................................................................................................................................... 213

Clearing jams.............................................................................................216

Avoiding jams................................................................................................................................................... 216

Identifying jam locations................................................................................................................................ 218

Paper jam in the front door..........................................................................................................................220

Paper jam in the rear door.............................................................................................................................221

Paper jam in the standard bin......................................................................................................................224

Paper jam in the duplex unit........................................................................................................................224

Paper jam in trays........................................................................................................................................... 225

Paper jam in the multipurpose feeder.......................................................................................................226

Paper jam in the staple ﬁnisher...................................................................................................................227

Staple jam in the ﬁnisher.............................................................................................................................. 229

Paper jam in the output expander..............................................................................................................232

Paper jam in the mailbox...............................................................................................................................233

Troubleshooting....................................................................................... 235

Understanding the printer messages........................................................................................................235

Contents 4

Solving printer problems................................................................................................................................251

Solving home screen application problems............................................................................................288

Embedded Web Server does not open....................................................................................................289

Contacting customer support......................................................................................................................290

Notices........................................................................................................291

Product information.........................................................................................................................................291

Edition notice.................................................................................................................................................... 291

Power consumption.......................................................................................................................................295

Index...........................................................................................................303

Safety information 5

Safety information

Conventions

Note: A note identiﬁes information that could help you.

Warning: A warning identiﬁes something that could damage the product hardware or software.

CAUTION: A caution indicates a potentially hazardous situation that could injure you.

Dierent types of caution statements include:

CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—TIPPING HAZARD: Indicates a crush hazard.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of ﬁre, property damage, or poor printer performance.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those speciﬁed in the User’s Guide may result in hazardous radiation exposure.

This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.

This equipment is not suitable for use in locations where children are likely to be present.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

Safety information 6

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.

CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage:

• Turn

the printer, and then unplug the power cord from the electrical outlet.

o

• Disconnect all cords and cables from the printer.

• If two or more optional ﬁnishers are installed, then remove the ﬁnishers individually from the printer.

Notes:

– Make sure to remove the topmost ﬁnisher ﬁrst. – To remove the ﬁnisher, hold the ﬁnisher on both sides, and then lift the latches to unlock the ﬁnisher.

• If the printer does not have a caster base but is conﬁgured with optional trays, then remove the trays.

Note: Slide the latch on the right side of the optional tray toward the front of the tray until it clicks into place.

• Use the handholds located on both sides of the printer to lift it.

• Make sure your ﬁngers are not under the printer when you set it down.

• Make sure there is adequate clearance around the printer.

• Use only the power cord provided with this product or the manufacturer's authorized replacement.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

and unplug the power

o,

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

This product is designed, tested, and approved to meet strict global safety standards with the use of manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of ﬁre or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

Refer service or repairs, other than those described in the user documentation, to a service representative.

CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as a power cord, a fax feature or USB cable, during a lightning storm.

CAUTION—TIPPING HAZARD: Floor-mounted You must use either a printer stand or printer base if you are using multiple input options. If you purchased a printer with a similar conﬁguration, then you may need additional furniture. For more information, see

www.lexmark.com/multifunctionprinters.

conﬁgurations

require additional furniture for stability.

speciﬁc

Safety information 7

SAVE THESE INSTRUCTIONS.

Overview 8

Overview

Using this guide

This User’s Guide provides general and speciﬁc information on using the printer models that are listed on the cover page.

The following chapters contain information applicable to all printer models:

• Safety information

• Selecting a location for the printer

• Additional printer setup

• Paper and specialty media guide

• Understanding printer menus

• Saving money and the environment

• Maintaining the printer

• Clearing jams

• Trou blesh ootin g

To ﬁnd instructions for your printer:

• Use the table of contents.

• Use the Search function or the Find toolbar of your application to search for page content.

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions:

• Connecting the printer

• Installing the printer software

Additional setup and instructions for using the printer:

• Selecting and storing paper and specialty media

• Loading paper

•

Conﬁguring

• Viewing and printing documents and photos

• Setting up and using the printer software

• Conﬁguring the printer on a network

• Caring for and maintaining the printer

• Troubleshooting and solving problems

printer settings

Setup documentation—The setup documentation came with the printer and is also available at

http://support.lexmark.com.

User's Guide and Quick Reference Guide—The guides are available on the Documentation CD.

Note: These guides are also available in other languages.

Information on setting up and conﬁguring the accessibility features of your printer.

Lexmark Accessibility Guide—This guide is available

http://support.lexmark.com.

Overview 9

What are you looking for? Find it here

Help using the printer software Windows or Mac Help—Open a printer software

program or application, and then click Help.

Click

Notes:

to view context‑sensitive information.

• Help is automatically installed with the printer

software.

• The printer software is located in the printer

program folder or on the desktop, depending on your operating system.

The latest supplemental information, updates, and customer support:

• Documentation

• Driver downloads

• Live chat support

• E‑mail support

• Voice support

Lexmark support Web site—

http://support.lexmark.com

Note: Select your country or region, and then select

your product to view the appropriate support site. Support telephone numbers and hours of operation

for your country or region can be found on the support Web site or on the printed warranty that came with your printer.

Record the following information (located on the store receipt and at the back of the printer), and have it ready when you contact customer support so that they may serve you faster:

• Machine Type number

• Serial number

• Date purchased

• Store where purchased

Warranty information Warranty information varies by country or region:

• In the U.S.—See the Statement of Limited

Warranty included with this printer, or go to

http://support.lexmark.com.

• In other countries and regions—See the printed

warranty that came with this printer.

Selecting a location for the printer 10

Selecting a location for the printer

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or

more trained personnel to lift it safely.

When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any hardware options, then leave enough room for them also. It is important to:

• Set up the printer near a properly grounded and easily accessible electrical outlet.

• Make sure

Committee 156 standard.

• Provide a

airﬂow

ﬂat,

• Keep the printer: – Clean, dry, and free of dust. – Away from stray staples and paper clips. – Away from the direct airﬂow of air conditioners, heaters, or ventilators. – Free from direct sunlight and humidity extremes.

• Observe the recommended temperatures and avoid ﬂuctuations:

in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical

sturdy, and stable surface.

Ambient temperature 15.6 to 32.2°C (60 to 90°F)

Storage temperature ‑40 to 60°C (-40 to 140°F)

1 Right side 305 mm (12 in.)

2 Front 508 mm (20 in.)

3 Left side 305 mm (12 in.)

4 Rear 305 mm (12 in.)

5 Top 115 mm (4.5 in.)

Selecting a location for the printer 11

1 Right side 305 mm (12 in.)

2 Front 508 mm (20 in.)

3 Left side 305 mm (12 in.)

4 Rear 305 mm (12 in.)

5 Top 115 mm (4.5 in.)

Additional printer setup 12

Additional printer setup

Installing internal options

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

Available internal options

• Memory card – DDR3 DIMM – Flash memory

• Fonts

• Firmware cards – Forms and Bar Code – PRESCRIBE – IPDS

• Printer hard disk

• Lexmark – Parallel 1284-B interface – MarkNet – RS-232-C serial interface

Internal Solutions Ports (ISP)

N8350 802.11 b/g/n wireless printer server

Accessing the controller board

Note: This task requires a ﬂat‑head screwdriver.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

1 Remove the controller board access cover.

Additional printer setup 13

2 Using a screwdriver, loosen the screws on the controller board shield.

3 Remove the shield.

4 Use the following illustration to locate the appropriate connector:

Additional printer setup 14

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer ﬁrst before touching any controller board electronic component or connector.

1 Lexmark Internal Solutions Port or printer hard disk connector

2 Option card connector

3 Memory card connector

5 Align the screws with the holes on the shield, and then reattach the shield.

Additional printer setup 15

6 Tighten the screws on the shield.

7 Reattach the access cover.

Installing a memory card

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer components or connectors.

before touching any controller board electronic

ﬁrst

Additional printer setup 16

An optional memory card can be purchased separately and attached to the controller board.

1 Access the controller board.

For more information, see “Accessing the controller board” on page 12.

2 Unpack the memory card.

Warning—Potential Damage: Do not touch the connection points along the edge of the card. Doing so

may cause damage.

3 Align the notch (1) on the memory card with the ridge (2) on the connector.

4 Push the memory card straight into the connector, and then push the card toward the controller board wall

until it clicks into place.

5 Reattach the controller board shield, and then the controller board access cover.

Additional printer setup 17

Installing an Internal Solutions Port

The controller board supports one optional Lexmark Internal Solutions Port (ISP).

Note: This task requires a

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer ﬁrst before touching any controller board electronic components or connectors.

‑head screwdriver.

ﬂat

and unplug the power

o,

1 Access the controller board.

For more information, see

“Accessing the controller board” on page 12.

2 If an optional printer hard disk is installed, then remove the printer hard disk ﬁrst.

For more information, see

“Removing a printer hard disk” on page 26.

3 Unpack the ISP kit.

1 ISP solution

2 Screw for attaching the plastic bracket to the ISP

3 Screws for attaching the ISP mounting bracket to the controller board shield

4 Plastic bracket

Additional printer setup 18

4 Remove the metal cover from the ISP opening.

a Loosen the screw.

b Lift the metal cover, and then pull it out completely.

1 2 3

5 Align the posts of the plastic bracket with the holes on the controller board cage, and then press the plastic

bracket on the controller board cage until it clicks into place. Make sure the cables are neatly tucked under the plastic bracket.

Additional printer setup 19

6 Install the ISP on the plastic bracket.

Note: Hold the ISP at an angle over the plastic bracket so that any overhanging connectors will pass

through the ISP opening in the controller board cage.

7 Lower the ISP toward the plastic bracket until the ISP is seated between the guides of the plastic bracket.

Additional printer setup 20

8 Use the provided thumbscrew for the ISP to attach the plastic bracket to the ISP.

Note: Turn the screw clockwise, enough to hold the ISP in place, but do not tighten it yet.

9 Attach the two provided screws to secure the ISP mounting bracket to the controller board shield.

10 Tighten the thumbscrew that is attached to the ISP.

Warning—Potential Damage: Do not screw it on too tightly.

11 Connect the ISP solution interface cable into the receptacle of the controller board.

Note: The plugs and receptacles are color-coded.

Additional printer setup 21

Installing an optional card

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer cord from the electrical outlet before continuing. If you have other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.

1 Access the controller board.

For more information, see

“Accessing the controller board” on page 12.

2 Unpack the optional card.

Warning—Potential Damage: Avoid touching the connection points along the edge of the card.

and unplug the power

o,

Additional printer setup 22

3 Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the controller board.

4 Push the card ﬁrmly into place as shown in the illustration.

Warning—Potential Damage: Improper installation of the card may cause damage to the card and the

controller board.

Note: The entire length of the connector on the card must touch and be board.

ﬂushed

against the controller

5 Close the controller board access door.

Note: When the printer software and any hardware options are installed, it may be necessary to manually

add the options in the printer driver to make them available for print jobs. For more information, see

“Adding available options in the print driver” on page 34.

Installing a printer hard disk

Note: This task requires a ﬂat‑head screwdriver.

Additional printer setup 23

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

1 Access the controller board.

For more information, see

“Accessing the controller board” on page 12.

2 Unpack the printer hard disk.

3 Locate the appropriate connector on the controller board cage.

Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP.

Additional printer setup 24

To install a printer hard disk onto the ISP:

a Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket.

b Align the standos of the printer hard disk to the holes in the ISP, and then press the printer hard disk

down until the standos are in place.

Installation warning: Hold only the edges of the printed circuit board assembly. Do not touch or press on the center of the printer hard disk. Doing so may cause damage.

c Insert the plug of the printer hard disk interface cable into the receptacle of the ISP.

Note: The plugs and receptacles are color‑coded.

Additional printer setup 25

4 Align the standos of the printer hard disk to the holes in the controller board cage, and then press the

printer hard disk down until the standos are in place.

Installation warning: Hold only the edges of the printed circuit board assembly. Do not touch or press on the center of the printer hard disk. Doing so may cause damage.

Note: Make sure the cables are neatly tucked under the printer hard disk.

5 Insert the plug of the printer hard disk interface cable into the receptacle of the controller board.

Note: The plugs and receptacles are color‑coded.

Additional printer setup 26

Removing a printer hard disk

Note: This task requires a ﬂat‑head screwdriver.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

Additional printer setup 27

1 Access the controller board.

For more information, see

“Accessing the controller board” on page 12.

2 Unplug the printer hard disk interface cable from the controller board, leaving the cable attached to the

printer hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling out the cable.

3 Remove the screws holding the printer hard disk in place.

Additional printer setup 28

4 Remove the printer hard disk.

5 Set aside the printer hard disk.

Installing hardware options

Order of installation

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or

more trained personnel to lift it safely.

Install the printer and any hardware options you have purchased in the following order:

www.lexmark.com/multifunctionprinters.

conﬁgurations

• Caster base

• 2100‑sheet tray or spacer

• Optional 550‑ or 250‑sheet tray

• Printer

require additional furniture for stability.

For more information on installing a caster base, optional 550‑ or 250‑sheet tray, spacer, or 2100‑sheet tray, see the setup sheet that came with the option.

Additional printer setup 29

Installing optional trays

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or

more trained personnel to lift it safely.

CAUTION—TIPPING HAZARD: Floor-mounted conﬁgurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a printer with a similar conﬁguration, then you may need additional furniture. For more information, see

www.lexmark.com/multifunctionprinters.

1 Turn o the printer using the power switch, and then unplug the power cord from the electrical outlet.

and unplug the power

o,

2 Unpack the optional tray, and then remove all packing material.

3 Pull out the tray completely from the base.

4 Remove any packing material from inside the tray.

5 Insert the tray into the base.

6 Place the tray near the printer.

7 Align the optional tray with the caster base.

Note: Make sure to lock the wheels of the caster base to secure the printer.

Additional printer setup 30

8 Align the printer with the tray, and then slowly lower the printer into place.

Note: Optional trays lock together when stacked.

Additional printer setup 31

9 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the

printer.

Additional printer setup 32

Note: When the printer software and any optional trays are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see

available options in the print driver” on page 34.

“A ddi ng

To uninstall the optional trays, slide the latch on the right side of the printer toward the front of the printer until it clicks into place, and then remove stacked trays one at a time from the top to the bottom.

Attaching cables

CAUTION—POTENTIAL INJURY: Do not set up this product or make any electrical or cabling

connections, such as a power cord, a fax feature, or USB cable, during a lightning storm.

Connect the printer to the computer using a USB cable or Ethernet cable.

Make sure to match the following:

• The USB symbol on the cable with the USB symbol on the printer

• The appropriate Ethernet cable to the Ethernet port

• The appropriate parallel cable with the parallel port

Additional printer setup 33

Use the To

1 Parallel port Connect the printer to a computer.

Note: This can also be used in installing an optional Internal Solutions Port

(ISP).

2 USB port Attach an optional wireless network adapter.

3 Ethernet port Connect the printer to a network.

4 USB printer port Connect the printer to a computer.

5 Security slot Attach a lock that will secure the controller board.

6 Printer power cord socket Connect the printer to a properly grounded electrical outlet.

Warning—Potential Damage: Do not touch the USB cable, any wireless network adapter, or the printer in the

area shown while actively printing. Loss of data or a malfunction can occur.

Note: This feature is available only if you purchase optional trays and a caster base.

After attaching the Ethernet cable and power cord, neatly tuck the cables in the channels at the back of the printer.

Additional printer setup 34

Setting up the printer software

Installing the printer software

1 Obtain a copy of the software installer package.

• From the software CD that came with your printer.

• Go to http://support.lexmark.com, and then select your printer and operating system.

2 Run the installer, and then follow the instructions on the computer screen.

3 For Macintosh users, add the printer.

Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu.

Adding available options in the print driver

For Windows users

1 Open the printers folder.

2 Select the printer you want to update, and then do the following:

• For Windows 7 or later, select Printer properties.

• For earlier versions, select Properties.

Additional printer setup 35

3 Navigate to the Conﬁguration tab, and then select Update Now ‑ Ask Printer.

4 Apply the changes.

For Macintosh users

1 From System Preferences in the Apple menu, navigate to your printer, an d t h e n select Options & Supplies.

2 Navigate to the list of hardware options, and then add any installed options.

3 Apply the changes.

Networking

Notes:

• Purchase a MarkNet N8350 wireless network adapter before setting up the printer on a wireless

network. For information on installing the wireless network adapter, see the instruction sheet that came with the adapter.

• A Service Set Identiﬁer (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP),

Wi-Fi Protected Access (WPA), WPA2, and 802.1X-RADIUS are types of security used on a network.

Preparing to set up the printer on an Ethernet network

To conﬁgure your printer to connect to an Ethernet network, organize the following information before you begin:

Note: If your network automatically assigns IP addresses to computers and printers, continue on to installing the printer.

• A valid, unique IP address for the printer to use on the network

• The network gateway

• The network mask

• A nickname for the printer (optional)

Note: A printer nickname can make it easier for you to identify your printer on the network. You can choose to use the default printer nickname, or assign a name that is easier for you to remember.

You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network. Use a new network cable when possible to avoid potential problems caused by a damaged cable.

Preparing to set up the printer on a wireless network

Notes:

• Make sure your wireless network adapter is installed in your printer and working properly. For more

information, see the instruction sheet that came with the wireless network adapter.

• Make sure your access point (wireless router) is turned on and is working properly.

Additional printer setup 36

Make sure you have the following information before setting up the printer on a wireless network:

• SSID—The SSID is also referred to as the network name.

• Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.

• Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.

Some ad hoc networks will also require the automatic setting. Check with your system support person if you are not sure which channel to select.

• Security Method—There are four basic options for Security Method: – WEP key

If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key currently in use on the network by selecting the default WEP transmit key.

– WPA or WPA2 preshared key or passphrase

WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set for the same type on the router and on the printer, or the printer will not be able to communicate on the network.

– 802.1X–RADIUS

If you are installing the printer on an 802.1X network, then you may need the following:

• Authentication type

• Inner authentication type

• 802.1X user name and password

•

Certiﬁcates

– No security

If your wireless network does not use any type of security, then you will not have any security information.

Note: We do not recommend using an unsecured wireless network.

Notes:

– If you do not know the SSID of the network that your computer is connected to, then launch the wireless

utility of the computer network adapter, and then look for the network name. If you cannot ﬁnd the SSID or the security information for your network, then see the documentation that came with the access point, or contact your system support person.

– To ﬁnd the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation

that came with the access point, see the Embedded Web Server associated with the access point, or consult your system support person.

Connecting the printer using the Wireless Setup Wizard

Before you begin, make sure that:

• A wireless network adapter is working and installed in the printer. For more information, see the instruction

sheet that came with the adapter.

• An Ethernet cable is disconnected from the printer.

• Active NIC is set to Auto. To set this to Auto, navigate to either of the following:

– > Network/Ports > Active NIC > Auto

– > Network/Ports > Active NIC > Auto > Submit

Note: Make sure to turn o the printer, then wait for at least

seconds, and then turn on the printer.

ﬁve

Additional printer setup 37

1 From the printer control panel, navigate to either of the following:

• > Network/Ports > Network [x] > Network [x] Setup > Wireless > Wireless Connection Setup

2 Select a wireless connection setup.

Select To

Search for networks Show available wireless connections.

Note: This menu shows all broadcast secured or unsecured SSIDs.

Enter a network name Manually type the SSID.

Note: Make sure to type the correct SSID.

Wi‑Fi Protected Setup Connect the printer to a wireless network using Wi‑Fi Protected Setup.

3 Follow the instructions on the printer display.

Connecting the printer to a wireless network using Wi-Fi Protected Setup

Before you begin, make sure that:

• The access point (wireless router) is Wi‑Fi Protected Setup (WPS) certiﬁed or WPS‑compatible. For more

information, see the documentation that came with your access point.

• A wireless network adapter installed in your printer is attached and working properly. For more information,

see the instruction sheet that came with the wireless network adapter.

Using the Push Button Conﬁguration method

Depending on your printer model, navigate to either of the following:

• > Network/Ports > Network [x] > Network [x] Setup > Wireless > Wi‑Fi Protected Setup > Start

Push Button Method

• > Network/Ports > Network [x] > Network [x] Setup > Wireless > Wi‑Fi Protected Setup > Start

Push Button Method

2 Follow the instructions on the printer display.

Using the Personal Identiﬁcation Number (PIN) method

Depending on your printer model, navigate to either of the following:

• > Network/Ports > Network [x] > Network [x] Setup > Wireless > Wi‑Fi Protected Setup > Start

PIN Method

• > Network/Ports > Network [x] > Network [x] Setup > Wireless > Wi‑Fi Protected Setup > Start

PIN Method

2 Copy the eight–digit WPS PIN.

3 Open a Web browser, and then type the IP address of your access point in the address ﬁeld.

Notes:

• The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

Additional printer setup 38

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

4 Access the WPS settings. For more information, see the documentation that came with your access

point.

5 Enter the eight‑digit PIN, and then save the setting.

Connecting the printer to a wireless network using the Embedded Web Server

Before you begin, make sure that:

• Your printer is connected temporarily to an Ethernet network.

• A wireless network adapter is installed in your printer and working properly. For more information, see the

instruction sheet that came with the wireless network adapter.

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer control panel. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Network/Ports > Wireless.

3 Modify the settings to match the settings of your access point (wireless router).

Note: Make sure to enter the correct SSID, security method, preshared key or passphrase, network

mode, and channel.

4 Click Submit.

5 Turn o the printer, and then disconnect the Ethernet cable. Then wait for at least ﬁve seconds, and then

turn the printer back on.

6 To verify if your printer is connected to the network, print a network setup page. Then in the Network Card [x]

section, see if the status is Connected.

Setting up serial printing (Windows only)

1 Set the parameters in the printer.

a From the control panel, navigate to the menu for the port settings. b Locate the menu for the serial port settings, and then adjust the settings, if necessary. c Apply the changes.

2 From your computer, open the printers folder, and then select your printer.

3 Open the printer properties, and then select the COM port from the list.

4 Set the COM port parameters in Device Manager.

Notes:

• Serial printing reduces printing speed.

• Make sure that the serial cable is connected to the serial port on your printer.

Additional printer setup 39

Verifying printer setup

When all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following:

• Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed

options appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly. Remove the option, and then install it again.

For more information, see

on page 124

• Network setup page—Use this page to verify the network connection. This page also provides important

information that aids network printing conﬁguration.

Note: Make sure your printer has Ethernet or wireless capability and is attached to a network.

“Printing a menu settings page” on page 76 or “Printing a menu settings page”

For more information, see

on page 124.

“Printing a network setup page” on page 77 or “Printing a network setup page”

Using M5155 and M5163 40

Using M5155 and M5163

Learning about the printer

Printer

conﬁgurations

Basic model

1 Standard bin

2 Printer control panel

3 Multipurpose feeder

4 Standard 550‑sheet tray (Tray 1)

Fully conﬁgured model

CAUTION—TIPPING HAZARD: Floor-mounted conﬁgurations require additional furniture for stability.

You must use either a printer stand or printer base if you are using multiple input options. If you purchased a printer with a similar conﬁguration, then you may need additional furniture. For more information, see

www.lexmark.com/multifunctionprinters.

Using M5155 and M5163 41

The following illustration shows the maximum number of optional ﬁnishers and trays that are supported by the printer. For more information on other conﬁgurations, visit

www.lexmark.com/multifunctionprinters.

Hardware option Alternative hardware option

1 Staple ﬁnisher

• Output expander

• 4‑bin mailbox

• Staple, hole punch ﬁnisher

2 4‑bin mailbox

• Staple ﬁnisher

• Staple, hole punch ﬁnisher

• Output expander

3 Caster base None

4 2100‑sheet tray None

5 550‑sheet tray 250‑sheet tray

6 250‑sheet tray 550‑sheet tray

7 4‑bin mailbox Output expander

8 Output expander 4‑bin mailbox

Using M5155 and M5163 42

The staple, hole punch ﬁnisher must not be combined with any other output options.

• In a conﬁguration with three optional ﬁnishers, the output expander and mailbox may be installed in any

order.

• In a conﬁguration with two optional ﬁnishers: – The staple ﬁnisher must always be on top. – The high‑capacity output expander must always be at the bottom. – The output expander is the only option that can be placed on top of the high‑capacity output expander.

• When using optional trays: – Always use a caster base when the printer is conﬁgured with a 2100‑sheet tray. – The 2100‑sheet tray must always be at the bottom of a conﬁguration. – A maximum of four optional trays may be conﬁgured with the printer. – The optional 250‑ and 550‑sheet trays may be installed in any order.

Using the printer control panel

Use the To

1 Display

• View the printer status.

• Set up and operate the printer.

2 Home button Go to the home screen.

3 Sleep button Enable Sleep mode or Hibernate mode.

Do the following to wake the printer from Sleep Mode:

• Press any hard button.

• Pull out Tray 1 or load paper in the multipurpose feeder.

• Open a door or cover.

• Send a print job from the computer.

• Perform a power‑on reset with the main power switch.

• Attach a device to the USB port on the printer.

4 Keypad Enter numbers, letters, or symbols.

5 Stop or Cancel button Stop all printer activity.

6 Indicator light Check the status of the printer.

Using M5155 and M5163 43

Use the To

7 USB port Connect a ﬂash drive to the printer.

Note: Only the front USB port supports

ﬂash

drives.

Understanding the colors of the Sleep button and indicator lights

The colors of the Sleep button and indicator lights on the control panel signify a printer status or condition.

Indicator light Printer status

O The printer is o or in Hibernate mode.

Blinking green The printer is warming up, processing data, or printing.

Solid green The printer is on, but idle.

Blinking red The printer requires user intervention.

Sleep button light Printer status

O The printer is o, idle, or in Ready state.

Solid amber The printer is in Sleep mode.

Blinking amber The printer is entering or waking from Hibernate mode.

Blinking amber for 0.1 second, then goes completely o for 1.9 seconds in a slow, pulsing pattern

The printer is in Hibernate mode.

Understanding the home screen

When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home screen buttons and icons to initiate an action.

Note: Your home screen may vary depending on your home screen customization settings, administrative setup, and active embedded solutions.

Using M5155 and M5163 44

To uc h To

1 Change Language Change the primary language of the printer.

2 Bookmarks Create, organize, and save a set of bookmarks (URLs) into a tree view of folders and

ﬁle links. Note: The tree view does not include bookmarks created within Forms and

Favorites, and the ones in the tree are not usable in Forms and Favorites.

3 Held Jobs Display all current held jobs.

4 USB View, select, or print photos and documents from a ﬂash drive.

Note: This icon appears only when you return to the home screen while a memory

card or ﬂash drive is connected to the printer.

5 Menus Access printer menus.

Note: These menus are available only when the printer is in Ready state.

6 Status message bar

• Show the current printer status such as Ready or Busy.

• Show the status of printer supplies.

• Show intervention messages and the instructions on how to clear them.

7 Status/Supplies

• Show a printer warning or error message whenever the printer requires intervention

to continue processing.

• View more information on the printer warning or message, and on how to clear it.

8 Tips View a context‑sensitive help information.

These may also appear on the home screen:

To uc h To

Search Held Jobs Search current held jobs.

Jobs by user Access print jobs saved by user.

Proﬁles and Apps Access proﬁles and applications.

Features

Feature Description

Attendance message alert

If an attendance message aects a function, then this icon appears and the red indicator light blinks.

Warning

Printer IP address Example: 123.123.123.123

If an error condition occurs, then this icon appears.

The IP address of your printer is located at the top left corner of the home screen. You can use the IP address when accessing the Embedded Web Server to view and remotely conﬁgure printer settings.

Using M5155 and M5163 45

Using the touch-screen buttons

Note: Your home screen may vary, depending on your home screen customization settings, administrative

setup, and active embedded solutions.

Touch th e To

1 Radio button Select or clear an item.

2 Up arrow Scroll up.

3 Down arrow Scroll down.

4 Accept button Save a setting.

5 Cancel button

• Cancel an action or a selection.

• Return to the previous screen.

To uc h To

Return to the home screen.

Open a context-sensitive Help dialog on the printer control panel.

Scroll to the left.

Scroll to the right.

Using M5155 and M5163 46

Setting up and using the home screen applications

Notes:

• Your home screen may vary depending on your home screen customization settings, administrative

setup, and active embedded applications. Some applications are supported only in some printer models.

• There may be additional solutions and applications available for purchase. For more information, go to

www.lexmark.com or contact the place where you purchased the printer.

Finding the IP address of the computer

For Windows users

In the Run dialog box, type cmd to open the command prompt.

2 Type ipconfig, and then look for the IP address.

For Macintosh users

From System Preferences in the Apple menu, select Network.

2 Select your connection type, and then click Advanced > TCP/IP.

3 Look for the IP address.

Finding the IP address of the printer

Note: Make sure your printer is connected to a network or to a print server.

You can ﬁnd the printer IP address:

• From the top left corner of the printer home screen.

• From the TCP/IP section in the Network/Ports menu.

• By printing a network setup page or menu settings page, and then ﬁnding the TCP/IP section.

Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

Accessing the Embedded Web Server

The Embedded Web Server is the printer Web page that lets you view and remotely conﬁgure printer settings even when you are not physically near the printer.

1 Obtain the printer IP address:

• From the printer control panel home screen

• From the TCP/IP section in the Network/Ports menu

• By printing a network setup page or menu settings page, and then

ﬁnding

the TCP/IP section

Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

2 Open a Web browser, and then type the printer IP address in the address ﬁeld.

3 Press Enter.

Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.

Using M5155 and M5163 47

Customizing the home screen

1 Open a Web browser, and then type the printer IP address in the address

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

ﬁeld.

2 Do one or more of the following:

• Show or hide the icons of basic printer functions.

a Click Settings > General Settings > Home screen customization. b Select the check boxes to specify which icons appear on the home screen.

Note: If you clear a check box beside an icon, then the icon does not appear on the home

screen.

c Click Submit.

• Customize the icon for an application. For more information, see “Finding information about the home

screen applications” on page 47 or see the documentation that came with the application.

Activating the home screen applications

Finding information about the home screen applications

Your printer comes with preinstalled home screen applications. Before you can use these applications, you must ﬁrst activate and set up these applications using the Embedded Web Server. For more information on accessing the Embedded Web Server, see

“Accessing the Embedded Web Server” on page 46.

For more information on conﬁguring and using the home screen applications, do the following:

1 Go to http://support.lexmark.com.

2 Click Software Solutions, and then select either of the following:

• Scan to Network—This lets you ﬁnd information about the Scan to Network application.

• Other Applications—This lets you ﬁnd information about the other applications.

3 Click the Manuals tab, and then select the document for the home screen application.

Using Background and Idle Screen

Icon Description

The application lets you customize the background and idle screen of your printer home screen.

1 From the home screen, navigate to:

Change Background > select background to use

2 To u ch .

Using M5155 and M5163 48

Setting up Forms and Favorites

Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this

application. To check for updates of this User’s Guide, go to

Use To

Streamline work processes by letting you quickly ﬁnd and print frequently used online forms directly from the printer home screen.

Note: The printer must have permission to access the network folder, FTP site, or Web site where the bookmark is stored. From the computer where the bookmark is stored, use sharing, security, and ﬁrewall settings to allow the printer at least a read access. For help, see the documentation that came with your operating system.

http://support.lexmark.com.

1 Open a Web browser, and then type the printer IP address in the address

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

ﬁeld.

2 Click Settings > Apps > Apps Management > Forms and Favorites.

3 Click Add, and then customize the settings.

Notes:

• See the mouse-over help beside each ﬁeld for a description of the setting.

• To make sure the location settings of the bookmark are correct, type the correct IP address of the

host computer where the bookmark is located. For more information on obtaining the IP address of the host computer, see

“Finding the IP address of the computer” on page 46.

• Make sure the printer has access rights to the folder where the bookmark is located.

4 Click Apply.

To use the application, touch Forms and Favorites on the printer home screen, and then navigate through form categories, or search for forms based on a form number, name, or description.

Understanding Eco‑Settings

Icon Description

The application lets you easily manage energy consumption, noise, toner, and paper usage settings to help reduce the environmental impact of your printer.

Using M5155 and M5163 49

Exporting and importing a conﬁguration

You can export conﬁguration settings into a text ﬁle, and then import the ﬁle to apply the settings to other printers.

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

2 To export or import a

conﬁguration

for one application, do the following:

a Click Settings > Apps > Apps Management. b From the list of installed applications, click the name of the application you want to conﬁgure. c Click

• To export a

screen to save the conﬁguration ﬁle.

Notes:

– When saving the

Conﬁgure

, and then do either of the following:

conﬁguration

conﬁguration ﬁle,

to a

click Export, and then follow the instructions on the computer

ﬁle,

you can type a unique

name or use the default name.

ﬁle

– If a "JVM Out of Memory” error occurs, then repeat the export process until the conﬁguration

ﬁle is saved.

• To import a conﬁguration from a ﬁle, click Import, and then browse to the saved conﬁguration ﬁle

that was exported from a previously

Notes:

conﬁgured

printer.

– Before importing the conﬁguration ﬁle, you can choose to preview it ﬁrst or load it directly. – If a timeout occurs and a blank screen appears, then refresh the Web browser, and then click

Apply.

3 To export or import a conﬁguration for multiple applications, do the following:

a Click Settings > Import/Export. b Do either of the following:

• To export a conﬁguration ﬁle, click Export Embedded Solutions Settings File, and then follow the

instructions on the computer screen to save the conﬁguration ﬁle.

• To import a conﬁguration ﬁle, do the following:

1 Click Import Embedded Solutions Settings File > Choose File, and then browse to the saved

conﬁguration ﬁle that was exported from a previously conﬁgured printer.

2 Click Submit.

Setting up Remote Operator Panel

This application enables you to interact with the printer control panel even when you are not physically near the network printer. From your computer, you can view the printer status, release held print jobs, create bookmarks, and do other print-related tasks.

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

2 Click Settings > Remote Operator Panel Settings.

Using M5155 and M5163 50

3 Select the Enable check box, and then customize the settings.

4 Click Submit.

To use the application, click Remote Operator Panel > Launch VNC Applet.

Loading paper and specialty media

The selection and handling of paper and specialty media can aect how reliably documents print. For more information, see

Setting the paper size and type

From the home screen navigate to:

> Paper Menu > Paper Size/Type > select a tray > select the paper size or type >

“Avoiding jams” on page 216 and “Storing paper” on page 136.

Conﬁguring

The Universal paper size is a user‑deﬁned setting that lets you print on paper sizes that are not preset in the printer menus.

Notes:

• The smallest supported Universal size is 70 x 127 mm (2.76 x 5 inches) for one‑sided printing and

105 x 148 mm (4.13 x 5.83 inches) for two‑sided (duplex) printing.

• The largest supported Universal size is 216 x 356 mm (8.5 x 14 inches) for one‑sided and two‑sided

printing.

• When printing on paper less than 210 mm (8.3 inches) wide, the printer may print at a reduced speed

after a period of time to ensure the best print performance.

• If you regularly print large jobs on narrow paper, then you may use the MS710 Series printer models,

which print batches of 10 or more pages of narrow paper at a faster speed. For more information on the MS710 Series printer models, contact your Lexmark sales representative.

1 From the home screen, navigate to:

> Paper Menu > Universal Setup > Units of Measure > select a unit of measure

2 To u ch Portrait Width or Portrait Height.

3 Select the width or height, and then touch .

Universal paper settings

Loading the 250‑ or 550‑sheet tray

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

1 Pull out the tray.

Notes:

• When loading folio‑, legal‑, or Oﬁcio‑size paper, lift the tray slightly and pull it out completely.

Using M5155 and M5163 51

• Do not remove trays while a job prints or while Busy appears on the display. Doing so may cause a

jam.

2 Squeeze and slide the width guide to the correct position for the size of the paper being loaded until it clicks

into place.

Note: Use the paper size indicators at the bottom of the tray to help position the guides.

Using M5155 and M5163 52

3 Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the

paper being loaded.

Notes:

• Lock the length guide for all paper sizes.

• Use the paper size indicators at the bottom of the tray to help position the guides.

Using M5155 and M5163 53

4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten

the edges on a level surface.

5 Load the paper stack with the printable side facedown.

Note: Make sure the paper or envelope is loaded properly.

• There are dierent ways of loading letterhead depending on whether an optional staple ﬁnisher is

installed or not.

Without an optional staple ﬁnisher With an optional staple ﬁnisher

ABC

One‑sided printing One‑sided printing

Using M5155 and M5163 54

Without an optional staple ﬁnisher With an optional staple ﬁnisher

ABC

Two‑sided printing

• If you are loading prepunched paper for use with the staple

Two‑sided printing

ﬁnisher,

ABC

then make sure the holes on the

long edge of the paper are on the right side of the tray.

One‑sided printing Two‑sided printing

ABC

Note: If the holes on the long edge of the paper are on the left side of the tray, then a jam may occur.

• Do not slide the paper into the tray. Load paper as shown in the illustration.

Using M5155 and M5163 55

• If you are loading envelopes, then make sure that the ﬂap side is facing up and the envelopes are on

the left side of the tray.

• Make sure the paper is below the solid line, which is the maximum paper ﬁll indicator.

Warning—Potential Damage:

Overﬁlling

the tray can cause paper jams.

Using M5155 and M5163 56

• When using card stock, labels, or other types of specialty media, make sure the paper is below the

dashed line, which is the alternate paper

indicator.

ﬁll

6 For custom‑ or Universal‑size paper, adjust the paper guides to lightly touch the sides of the stack, and then

lock the length guide.

7 Insert the tray.

8 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper

loaded in the tray.

Note: Set the correct paper size and type to avoid paper jams and print quality problems.

Using M5155 and M5163 57

Loading the 2100‑sheet tray

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

1 Pull out the tray.

2 Adjust the width and length guides.

Loading A5‑size paper

Pull up and slide the width guide to the position for A5.

C F

L O F

L G L

L O F

4 A

5 A

L G L

C F

L O F

4 A

Using M5155 and M5163 58

b Squeeze and slide the length guide to the position for A5 until it clicks into place.

c Remove the A5 length guide from its holder.

d Insert the A5 length guide into its designated slot.

Note: Press the A5 length guide until it clicks into place.

Using M5155 and M5163 59

Loading A4‑, letter‑, legal‑, Oﬁcio‑, and Folio‑size paper

Pull up and slide the width guide to the correct position for the size of the paper being loaded.

LGL

OFC

FOLIO

LTR

GL L FC

OLI

TR L

4 A 5 A

LGL

OFC

FOLIO

LTR

b If the A5 length guide is still attached to the length guide, then remove it from its place. If the A5 length

guide is not attached, then proceed to step d.

Using M5155 and M5163 60

c Put the A5 length guide in its holder.

d Squeeze the length guide and slide it to the correct position for the size of the paper being loaded until

it clicks into place.

L LG

L FO

4 A 5 A

Using M5155 and M5163 61

3 Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper.

Straighten the edges on a level surface.

4 Load the paper stack with the printable side facedown.

Note: Make sure the paper is loaded properly.

• There are dierent ways of loading letterhead depending on whether an optional staple ﬁnisher is

installed or not.

Without an optional staple ﬁnisher With an optional staple ﬁnisher

ABC

One‑sided printing

ABC

Two‑sided printing

One‑sided printing

ABC

Two‑sided printing

• If you are loading prepunched paper for use with the staple ﬁnisher, then make sure the holes on the

long edge of the paper are on the right side of the tray.

Using M5155 and M5163 62

One‑sided printing Two‑sided printing

ABC

Note: If the holes on the long edge of the paper are on the left side of the tray, then a jam may occur.

• Make sure the paper is below the maximum paper ﬁll indicator.

Warning—Potential Damage: Overﬁlling the tray can cause paper jams.

5 Insert the tray.

Note: Press the paper stack down while inserting the tray.

Using M5155 and M5163 63

L G L

C F O

IO L FO

R LT

4 A

6 From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in

the tray.

Note: Set the correct paper size and type to avoid paper jams and print quality problems.

Loading the multipurpose feeder

1 Pull down the multipurpose feeder door.

Note: Do not load or close the multipurpose feeder while a job is printing.

LTR

A4 A5

Using M5155 and M5163 64

2 Pull the multipurpose feeder extender.

R T

C E

Note: Guide the extender gently so that the multipurpose feeder is fully extended and open.

3 Slide the width guide to the correct position for the size of the paper being loaded.

LTR

EXEC

Note: Use the paper size indicators on the bottom of tray to help position the guides.

Using M5155 and M5163 65

LTR

A4 A5

4 Prepare the paper or specialty media for loading.

• Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper.

Straighten the edges on a level surface.

• Hold transparencies by the edges, and then fan them. Straighten the edges on a level surface.

Note: Avoid touching the printable side of the transparencies. Be careful not to scratch them.

• Flex the stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on

a level surface.

5 Load the paper or specialty media.

Note: Slide the stack gently into the multipurpose feeder until it comes to a stop.

• Load only one size and type of paper or specialty media at a time.

• Make sure the paper ﬁts loosely in the multipurpose feeder, lies ﬂat, and is not bent or wrinkled.

Using M5155 and M5163 66

• There are dierent ways of loading letterhead depending on whether an optional staple ﬁnisher is

installed or not.

Without an optional staple ﬁnisher With an optional staple ﬁnisher

ABC

One‑sided printing

ABC

Two‑sided printing

One‑sided printing

Two‑sided printing

ABC

• If you are loading prepunched paper for use with the staple ﬁnisher, then make sure the holes on the

long edge of the paper are on the right side of the tray.

One‑sided printing Two‑sided printing

ABC

Note: If the holes on the long edge of the paper are on the left side of the tray, then a jam may occur.

Using M5155 and M5163 67

• Load envelopes with the ﬂap side down and on the left of the multipurpose feeder.

Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer.

• Make sure the paper or specialty media is below the maximum paper ﬁll indicator.

Warning—Potential Damage: Overﬁlling the feeder can cause paper jams.

6 For custom- or Universal-size paper, adjust the width guides to lightly touch the sides of the stack.

7 From the Paper menu on the printer control panel, set the paper size and type in the Paper menu to match

the paper loaded in the tray.

Note: Set the correct paper size and type to avoid paper jams and print quality problems.

Using M5155 and M5163 68

Linking and unlinking trays

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Paper Menu.

3 Change the paper size and type settings for the trays you are linking.

• To link trays, make sure the paper size and type for the tray match that of the other tray.

• To unlink trays, make sure the paper size or type for the tray does not match that of the other tray.

4 Click Submit.

Note: You can also change the paper size and type settings using the printer control panel. For more

information, see

“Setting the paper size and type” on page 50.

Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in the printer. The temperature of the fuser varies according to the if settings are not properly conﬁgured.

speciﬁed

paper type. Printing issues may occur

Creating a custom name for a paper type

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Paper Menu > Custom Names.

3 Select a custom name, and then type a custom paper type name.

4 Click Submit.

5 Click Custom Types, and then verify if the new custom paper type name has replaced the custom name.

Using the printer control panel

ﬁeld.

1 From the home screen, navigate to:

> Paper Menu > Custom Names

2 Select a custom name, and then type a custom paper type name.

Using M5155 and M5163 69

3 To u ch .

4 To u ch Custom Types, and then verify that the new custom paper type name has replaced the custom name.

Assigning a custom paper type

Using the Embedded Web Server

Assign a custom paper type name to a tray when linking or unlinking trays.

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Paper Menu > Custom Types.

3 Select a custom paper type name, and then select a paper type

Note: Paper is the factory default paper type for all user‑deﬁned custom names.

4 Click Submit.

Using the printer control panel

1 From the home screen, navigate to:

> Paper Menu > Custom Types

2 Select a custom paper type name, and then select a paper type

Note: Paper is the factory default paper type for all user‑deﬁned custom names.

3 To u ch .

Printing

Printing a document

Printing from a computer

Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the

document.

1 From the document that you are trying to print, open the Print dialog.

2 If necessary, adjust the settings.

3 Print the document.

Using M5155 and M5163 70

Printing forms

1 From the home screen, navigate to:

Forms and Favorites > select form > Print

2 If necessary, conﬁgure the print settings.

3 Send the print job.

Adjusting toner darkness

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Print Settings > Quality Menu > Toner Darkness.

3 Adjust the setting, and then click Submit.

Using the printer control panel

1 From the home screen, navigate to:

> Settings > Print Settings > Quality Menu > To n e r D a r k ness

2 Adjust the setting, and then touch .

Printing from a ﬂash drive

Notes:

• Before printing an encrypted PDF

control panel.

• You cannot print ﬁles for which you do not have printing permissions.

1 Insert a ﬂash drive into the USB port.

you will be prompted to type the

ﬁle,

password from the printer

ﬁle

Notes:

• A ﬂash drive icon appears on the printer home screen when a ﬂash drive is inserted.

• If you insert the ﬂash drive when the printer requires attention, such as when a jam has occurred,

then the printer ignores the ﬂash drive.

• If you insert the ﬂash drive while the printer is processing other print jobs, then Busy appears. After

these print jobs are processed, you may need to view the held jobs list to print documents from the ﬂash drive.

Using M5155 and M5163 71

Warning—Potential Damage: Do not touch the printer or the ﬂash drive in the area shown while actively printing, reading, or writing from the memory device. Loss of data can occur.

2 From the printer control panel, touch the document you want to print.

3 Touch the arrows to specify the number of copies for printing, and then touch Print.

Notes:

• Do not remove the

• If you leave the

Jobs on the home screen to print ﬁles from the ﬂash drive.

ﬂash

drive from the USB port until the document has

ﬂash

drive in the printer after leaving the initial USB menu screen, then touch Held

ﬁnished

printing.

Supported ﬂash drives and ﬁle types

Notes:

• High‑speed USB

supported.

• USB ﬂash drives must support the File Allocation Table (FAT) system. Devices formatted with New

Technology File System (NTFS) or any other ﬁle system are not supported.

Recommended ﬂash drives File type

• Lexar JumpDrive FireFly (512MB and 1GB)

• SanDisk Cruzer Micro (512MB and 1GB)

• Sony Micro Vault Classic (512MB and 1GB)

drives must support the full‑speed standard. Low-speed USB devices are not

ﬂash

Documents:

• .pdf

• .xps

Images:

• .dcx

• .gif

• .jpeg or .jpg

• .bmp

• .pcx

• .ti or .tif

• .png

•

.ﬂs

Using M5155 and M5163 72

Printing from a mobile device

Note: Make sure that the printer and mobile device share the same wireless network. For information on

conﬁguring

Printing from a mobile device using Mopria Print Service

Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 4.4 or later. It allows you to print directly to any Mopria‑certiﬁed printer.

Note: Before printing, make sure that the Mopria Print Service is enabled.

1 From the home screen of your mobile device, launch a compatible application.

2 Tap Print, and then select a printer.

3 Print the document.

Printing from a mobile device using Google Cloud Print

Google Cloud PrintTM is a mobile printing service that allows enabled applications on mobile devices to print to any Google Cloud Print‑ready printer.

the wireless settings of your mobile device, see the documentation that came with the device.

1 From the home screen of your mobile device, launch an enabled application.

2 Tap Print, and then select a printer.

3 Print the document.

Printing from a mobile device using AirPrint

AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certiﬁed printer.

Note: This application is supported only in some Apple devices.

1 From the home screen of your mobile device, launch a compatible application.

2 Select an item to print, and then tap the share icon.

3 Tap Print, and then select the printer.

4 Send the print job.

Printing from a mobile device using Lexmark Print

Lexmark Print allows you to send documents and images directly to a Lexmark device.

1 Open the document, and then send or share the document to Lexmark Print.

Note: Some third‑party applications may not support the send or share feature. For more information, see

the documentation that came with the application.

2 Select a device.

3 Print the document.

Using M5155 and M5163 73

Printing conﬁdential and other held jobs

Storing print jobs in the printer

1 From the home screen, navigate to:

> Security >

Use To

Max Invalid PIN Limit the number of times an invalid PIN can be entered.

Conﬁdential Job Expiration Hold print jobs in the computer until you enter the PIN from the printer

Repeat Job Expiration Print and store print jobs in the printer memory.

Verify Job Expiration Print one copy of a print job and hold the remaining copies. It lets you

Reserve Job Expiration Store print jobs for printing at a later time.

Notes:

Conﬁdential

Print > select a print job type

Note: When the limit is reached, the print jobs for that user name and

PIN are deleted.

control panel. Note: The PIN is set from the computer. It must be four digits, using the

numbers 0–9.

examine if the ﬁrst copy is satisfactory or not. The print job is automatically deleted from the printer memory when all copies are printed.

Note: The print jobs are held until deleted from the Held Jobs menu.

• Conﬁdential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to

process additional held jobs.

• You can set the printer to store print jobs in the printer memory until you start the print job from the

printer control panel.

• All print jobs that can be initiated by the user at the printer are called held jobs.

2 To u ch .

Printing held jobs

1 From the document that you are trying to print, open the Print dialog.

2 Select the printer, and then do either of the following:

• For Windows users, click Properties or Preferences, and then click Print and Hold.

• For Macintosh users, select Print and Hold.

3 Select the print job type.

4 If necessary, assign a user name.

5 Send the print job.

6 From the printer home screen, touch Held Jobs.

7 Send the print job.

Using M5155 and M5163 74

Printing information pages

Printing a font sample list

1 From the home screen, navigate to:

> Reports > Print Fonts

2 To u ch PCL Fonts or PostScript Fonts.

Printing a directory list

A directory list shows the resources stored in a

From the home screen, navigate to:

> Reports > Print Directory

memory or in the printer hard disk.

ﬂash

Canceling a print job

Canceling a print job from the printer control panel

1 From the home screen, touch Cancel Jobs, or press on the keypad.

2 Touch the job you want to cancel, and then touch .

3 Press on the keypad to return to the home screen.

Canceling a print job from the computer

For Windows users

Open the printers folder, and then select your printer.

2 From the print queue, select the print job you want to cancel, and then delete it.

For Macintosh users

From System Preferences in the Apple menu, navigate to your printer.

2 From the print queue, select the print job you want to cancel, and then delete it.

Managing your printer

Finding advanced networking and administrator information

This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software CD or the Embedded Web Server Administrator's Guide at

http://support.lexmark.com.

Using M5155 and M5163 75

Checking the virtual display

1 Open a Web browser, and then type the printer IP address in the address

Notes:

ﬁeld.

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Check the virtual display that appears at the top left corner of the screen.

The virtual display works as an actual display would work on a printer control panel.

Conﬁguring supply notiﬁcations from the Embedded Web Server

You can determine how you would like to be notiﬁed when supplies run nearly low, low, very low, or reach their end‑of‑life by setting the selectable alerts.

Notes:

• Selectable alerts can be set on the toner cartridge, imaging unit, and maintenance kit.

• All selectable alerts can be set for nearly low, low, and very low supply conditions. Not all selectable

alerts can be set for the end‑of‑life supply condition. E‑mail selectable alert is available for all supply conditions.

• The percentage of estimated remaining supply that prompts the alert can be set on some supplies for

some supply conditions.

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Print Settings > Supply Notiﬁcations.

3 From the drop‑down menu for each supply, select one of the following notiﬁcation options:

Notiﬁcation Description

O The normal printer behavior for all supplies occurs.

E‑mail Only The printer generates an e‑mail when the supply condition is reached. The status of

the supply appears on the menus page and status page.

Warning The printer displays the warning message and generates an e‑mail about the status

of the supply. The printer does not stop when the supply condition is reached.

Continuable Stop

Non Continuable Stop

The printer stops processing jobs when the supply condition is reached, and the user needs to press a button to continue printing.

1,2

The printer stops processing jobs when the supply condition is reached. The supply must be replaced to continue printing.

Using M5155 and M5163 76

Notiﬁcation Description

The printer generates an e-mail about the status of the supply when supply notiﬁcation is enabled.

The printer stops when some supplies become empty to prevent damage.

4 Click Submit.

Modifying conﬁdential print settings

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Security > Conﬁdential Print Setup.

3 Modify the settings:

• Set a maximum number of PIN entry attempts. When a user exceeds that number, all of the jobs for that

user are deleted.

• Set an expiration time for conﬁdential print jobs. When a user has not printed the jobs within that time,

all of the jobs for that user are deleted.

4 Click Submit to save the modiﬁed settings.

Copying printer settings to other printers

Note: This feature is available only in network printers.

1 Open a Web browser, and then type the printer IP address in the address

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Copy Printer Settings.

3 To change the language, select a language from the drop‑down menu, and then click Click here to submit

language.

4 Click Printer Settings.

5 Type the IP addresses of the source and target printers.

Note: If you want to add or remove target printers, then click Add Target IP or Remove Target IP.

6 Click Copy Printer Settings.

ﬁeld.

Printing a menu settings page

From the home screen, navigate to:

Using M5155 and M5163 77

> Reports > Menu Settings Page

Printing a network setup page

If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing conﬁguration.

1 From the home screen, navigate to:

> Reports > Network Setup Page

2 Check the

If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning. Consult your system support person for a solution, and then print another network setup page.

section of the network setup page and

ﬁrst

conﬁrm

that the status is Connected.

Checking the status of parts and supplies

A message appears on the printer display when a replacement supply item is needed or when maintenance is required.

Checking the status of parts and supplies on the printer control panel

From the home screen, touch Status/Supplies > View Supplies.

Checking the status of parts and supplies from the Embedded Web Server

Note: Make sure the computer and the printer are connected to the same network.

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Device Status > More Details.

Saving energy

Using Eco‑Mode

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > General Settings > Eco‑Mode.

Using M5155 and M5163 78

3 Select a setting.

Use To

O Use the factory default settings for all settings associated with Eco‑Mode.

Notes:

• Settings that were changed when other modes were selected are reset to the factory

default settings.

supports the performance

•

O

Energy Reduce energy use, especially when the printer is idle.

Notes:

speciﬁcations

of the printer.

• Printer engine motors do not start until a document is ready to print. You may notice a

short delay before the

page is printed.

ﬁrst

• The printer enters Sleep mode after one minute of inactivity.

• The printer display is turned o when the printer is in Sleep mode.

• Lights on the staple ﬁnisher and other optional ﬁnishers are turned o when the printer is

in Sleep mode.

Energy/Paper Use all the settings associated with Energy and Paper modes.

Plain Paper Enable the automatic two‑sided (duplex) printing feature.

4 Click Submit.

Reducing printer noise

Enable Quiet mode to reduce printer noise.

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > General Settings > Quiet Mode.

3 Select a setting.

Using M5155 and M5163 79

Use To

On Reduce printer noise.

Notes:

• Print jobs process at a reduced speed.

• Printer engine motors do not start until a

document is ready to print. There is a short delay before the ﬁrst page is printed.

• The alarm control and cartridge alarm sounds are

turned o.

• The printer ignores the Advance Start command.

O Use factory default settings.

Note: This setting supports the performance speciﬁcations of the printer.

4 Click Submit.

Adjusting Sleep mode

1 From the home screen, navigate to:

> Settings > General Settings > Timeouts > Sleep Mode

2 In the Sleep Mode ﬁeld, select the number of minutes the printer is idle before it enters Sleep mode.

3 Apply the changes.

Using Hibernate mode

Hibernate is an ultra‑low‑power saving mode.

Notes:

• Three days is the default amount of time before the printer enters Hibernate mode.

• Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long

press of the Sleep button wakes the printer from Hibernate mode.

• If the printer is in Hibernate mode, then the Embedded Web Server is disabled.

1 From the home screen, navigate to:

> Settings > General Settings

2 To u ch Press Sleep Button or Press and Hold Sleep Button.

3 To u ch Hibernate > .

Restoring factory default settings

If you want to keep a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings. For more information, see

“Printing a menu settings page” on page 76.

Using M5155 and M5163 80

If you want a more comprehensive method of restoring the printer factory default settings, then perform the Wipe All Settings option. For more information, see

Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default settings. Exceptions include the display language, custom sizes and messages, and network/port menu settings. All downloads stored in the RAM are deleted. Downloads stored in the ﬂash memory or in a printer hard disk are not aected.

From the home screen, navigate to:

> Settings > General Settings > Factory Defaults > Restore Now >

“Erasing non‑volatile memory” on page 82.

Securing the printer

Using the security lock feature

The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached, the printer is locked. When locked, the controller board shield and the controller board cannot be removed. Attach a security lock to the printer in the location shown.

Statement of Volatility

Your printer contains various types of memory that can store device and network settings, and user data.

Using M5155 and M5163 81

Type of memory Description

Volatile memory Your printer uses standard random access memory

(RAM) to temporarily buer user data during simple print jobs.

Non-volatile memory Your printer may use two forms of non-volatile memory:

EEPROM and NAND (ﬂash memory). Both types are used to store the operating system, device settings, network information, bookmark settings, and embedded solutions.

Hard disk memory Some printers have a hard disk drive installed. The printer

hard disk is designed for device-speciﬁc functionality. This lets the device retain buered user data from complex print jobs, as well as form data, and font data.

Erase the content of any installed printer memory in the following circumstances:

• The printer is being decommissioned.

• The printer hard disk is being replaced.

• The printer is being moved to a dierent department or location.

• The printer is being serviced by someone from outside your organization.

• The printer is being removed from your premises for service.

• The printer is being sold to another organization.

Disposing of a printer hard disk

Note: Some printer models may not have a printer hard disk installed.

In high‑security environments, it may be necessary to take additional steps to make sure that conﬁdential data stored in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from your premises.

• Degaussing—Flushes the hard disk with a magnetic ﬁeld that erases stored data

• Crushing—Physically compresses the hard disk to break component parts and render them unreadable

• Milling—Physically shreds the hard disk into small metal bits

Note: Most data can be erased electronically, but the only way to guarantee that all data is completely erased is to physically destroy each hard disk where data is stored.

Erasing volatile memory

The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the buered data, simply turn o the printer.

Using M5155 and M5163 82

Erasing non‑volatile memory

Erase individual settings, device and network settings, security settings, and embedded solutions by following these steps:

1 Turn o the printer.

2 Hold down 2 and 6 on the keypad while turning the printer on. Release the buttons only when the screen

with the progress bar appears. The printer performs a power-on sequence, and then the Conﬁguration menu appears. When the printer is

fully turned on, a list of functions appears on the printer display instead of the standard home screen icons.

3 To u ch Wipe All Settings.

The printer will restart several times during this process.

Note: Wipe All Settings securely removes device settings, solutions, jobs, and passwords from the printer memory.

4 To u ch Back > Exit Conﬁg Menu.

The printer will perform a power‑on reset, and then return to normal operating mode.

Erasing printer hard disk memory

Notes:

• Some printer models may not have a printer hard disk installed.

• Conﬁguring Erase Temporary Data Files in the printer menus lets you remove residual conﬁdential

material left by print jobs by securely overwriting ﬁles that have been marked for deletion.

Using the printer control panel

1 Turn o the printer.

2 Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress

bar appears. The printer performs a power-on sequence, and then the Conﬁguration menu appears. When the printer is

fully turned on, the touch screen displays a list of functions.

3 To u ch Wipe Disk, and then touch one of the following:

• Wipe disk (fast)—This lets you overwrite the disk with all zeroes in a single pass.

• Wipe disk (secure)—This lets you overwrite the disk with random bit patterns several times, followed by

a veriﬁcation pass. A secure overwrite is compliant with the DoD 5220.22‑M standard for securely erasing data from a hard disk. Highly

4 To u ch Ye s to proceed with disk wiping.

conﬁdential

information should be wiped using this method.

Notes:

• A status bar will indicate the progress of the disk wiping task.

• Disk wiping can take from several minutes to more than an hour, during which the printer will be

unavailable for other user tasks.

5 To u ch Back > Exit Conﬁg Menu.

The printer will perform a power‑on reset, and then return to normal operating mode.

Using M5155 and M5163 83

Conﬁguring printer hard disk encryption

Enable hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is stolen.

Note: Some printer models may not have a printer hard disk installed.

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Security > Disk Encryption.

Note: Disk Encryption appears in the Security Menu only when a formatted, non‑defective printer hard

disk is installed.

3 From the Disk encryption menu, select Enable.

Notes:

• Enabling disk encryption will erase the contents of the printer hard disk.

• Disk encryption can take from several minutes to more than an hour, during which the printer will be

unavailable for other user tasks.

4 Click Submit.

Using the printer control panel

1 Turn

the printer.

o

2 Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress

bar appears. The printer performs a power-on sequence, and then the Conﬁguration menu appears. When the printer is

fully turned on, a list of functions appears on the printer display.

3 To u ch Disk Encryption > Enable.

Note: Enabling disk encryption will erase the contents of the printer hard disk.

4 To u ch Ye s to proceed with disk wiping.

Notes:

• Do not turn o the printer during the encryption process. Doing so may result in loss of data.

• Disk encryption can take from several minutes to more than an hour, during which the printer will be

unavailable for other user tasks.

• A status bar will indicate the progress of the disk wiping task. After the disk has been encrypted, the

printer will return to the Enable/Disable screen.

5 To u ch Back > Exit Conﬁg Menu.

The printer will perform a power‑on reset, and then return to normal operating mode.

Using M5155 and M5163 84

Finding printer security information

In high-security environments, it may be necessary to take additional steps to make sure that stored in the printer cannot be accessed by unauthorized persons. For more information, visit the

Lexmark security Web page.

You can also see the Embedded Web Server — Security: Administrator’s Guide for additional information:

conﬁdential

1 Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer.

2 Click the Manuals tab, and then select Embedded Web Server — Security: Administrator’s Guide.

data

Using M5170 85

Using M5170

Learning about the printer

Printer

conﬁgurations

Basic model

1 Standard bin

2 Printer control panel

3 Multipurpose feeder

4 Standard 550‑sheet tray (Tray 1)

Fully conﬁgured model

CAUTION—TIPPING HAZARD: Floor-mounted conﬁgurations require additional furniture for stability.

www.lexmark.com/multifunctionprinters.

Using M5170 86

The following illustration shows the maximum number of optional ﬁnishers and trays that are supported by the printer. For more information on other conﬁgurations, visit

www.lexmark.com/multifunctionprinters.

Hardware option Alternative hardware option

1 Staple ﬁnisher

• Output expander

• 4‑bin mailbox

• Staple, hole punch ﬁnisher

2 4‑bin mailbox

• Staple ﬁnisher

• Staple, hole punch ﬁnisher

• Output expander

3 Caster base None

4 2100‑sheet tray None

5 550‑sheet tray 250‑sheet tray

6 250‑sheet tray 550‑sheet tray

7 4‑bin mailbox Output expander

8 Output expander 4‑bin mailbox

Using M5170 87

The staple, hole punch ﬁnisher must not be combined with any other output options.

• In a conﬁguration with three optional ﬁnishers, the output expander and mailbox may be installed in any

order.

Using the printer control panel

Use the To

1 Display

• View the status of the printer.

• Set up and operate the printer.

2 Home button Go to the home screen.

3 Sleep button Enable Sleep mode or Hibernate mode.

Do the following to wake the printer from Sleep mode:

• Press and release the Sleep button.

• Touch the screen or press any hard button.

• Open a tray, cover, or door.

• Send a print job from the computer.

• Perform a power‑on reset with the main power switch.

• Attach a device to a USB port.

4 Keypad Enter numbers, letters, or symbols on the printer.

5 Stop or Cancel button Stop all printer activity.

6 Indicator light Check the status of the printer.

Using M5170 88

Use the To

7 USB port Connect a USB Bluetooth adapter or a ﬂash drive to the printer.

Note: Only the front USB port supports

ﬂash

drives.

Understanding the colors of the Sleep button and indicator lights

The colors of the Sleep button and indicator lights on the printer control panel signify a certain printer status or condition.

Indicator light Printer status

O The printer is o or in Hibernate mode.

Blinking green The printer is warming up, processing data, or printing.

Solid green The printer is on, but idle.

Blinking red The printer requires user intervention.

Sleep button light Printer status

O The printer is o, idle or in Ready state.

Solid amber The printer is in Sleep mode.

Blinking amber The printer is entering or waking from Hibernate mode.

Blinking amber for 0.1 second, then goes completely o for 1.9 seconds in a slow, pulsing pattern

The printer is in Hibernate mode.

Understanding the home screen

When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home screen buttons and icons to initiate an action.

Note: Your home screen may vary depending on your home screen customization settings, administrative setup, and active embedded solutions.

Using M5170 89

To uc h To

1 Search Held Jobs Search current held jobs.

2 Held Jobs Display all current held jobs.

3 Forms and Favorites Access frequently used online forms.

4 Eco‑Settings Adjust energy consumption, noise, toner and paper usage.

5 Menus Access printer menus.

Note: These menus are available only when the printer is in Ready state.

6 Status message bar

• Show the current printer status such as Ready or Busy.

• Show printer conditions such as Imaging unit low or Cartridge Low.

• Show intervention messages and the instructions on how to clear them.

7 Status/Supplies

• Show a printer warning or error message whenever the printer requires

intervention to continue processing.

• View more information on the printer warning or message, and on how to clear it.

8 Tips Open a context‑sensitive Help information on the printer control panel.

Features

Feature Description

Attendance message alert

Warning

If an attendance message aects a function, then this icon appears and the red indicator light blinks.

If an error condition occurs, then this icon appears.

Printer IP address Example: 123.123.123.123

The IP address of your network printer is located at the top left corner of the home screen and appears as four sets of numbers separated by periods. You can use the IP address when accessing the Embedded Web Server so you can view and remotely conﬁgure printer settings even when you are not physically near the printer.

Using the touch-screen buttons

Note: Your home screen, icons, and buttons may vary, depending on your home screen customization

settings, administrative setup, and active embedded solutions.

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To uc h To

1 Left arrow

Scroll to the left.

2 Right arrow

3 Up arrow

4 Down arrow

5Submit Submit changes made in the printer settings.

6Back Return to the previous screen.

7 Home

Scroll to the right.

Scroll up.

Scroll down.

Return to the home screen.

8 Tips

Open a context-sensitive Help dialog on the printer control panel.

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Other touch-screen buttons

To uc h To

Cancel

Increase

Decrease

Exit

Save settings.

• Cancel an action or a selection.

• Leave a screen and return to the previous screen without saving changes.

Select a higher value.

Select a lower value.

Leave the current screen.

Warning

Search current held jobs.

View a warning or error message.

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Setting up and using the home screen applications

Notes:

• Your home screen may vary depending on your home screen customization settings, administrative

setup, and active embedded applications. Some applications are supported only in some printer models.

• There may be additional solutions and applications available for purchase. For more information, go to

www.lexmark.com or contact the place where you purchased the printer.

Finding the IP address of the computer

For Windows users

In the Run dialog box, type cmd to open the command prompt.

2 Type ipconfig, and then look for the IP address.

For Macintosh users

From System Preferences in the Apple menu, select Network.

2 Select your connection type, and then click Advanced > TCP/IP.

3 Look for the IP address.

Finding the IP address of the printer

Note: Make sure your printer is connected to a network or to a print server.

You can ﬁnd the printer IP address:

• From the top left corner of the printer home screen.

• From the TCP/IP section in the Network/Ports menu.

• By printing a network setup page or menu settings page, and then ﬁnding the TCP/IP section.

Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

Accessing the Embedded Web Server

The Embedded Web Server is the printer Web page that lets you view and remotely conﬁgure printer settings even when you are not physically near the printer.

1 Obtain the printer IP address:

• From the printer control panel home screen

• From the TCP/IP section in the Network/Ports menu

• By printing a network setup page or menu settings page, and then

ﬁnding

the TCP/IP section

Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

2 Open a Web browser, and then type the printer IP address in the address ﬁeld.

3 Press Enter.

Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.

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Customizing the home screen

1 Open a Web browser, and then type the printer IP address in the address

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

ﬁeld.

2 Do one or more of the following:

• Show or hide icons of basic printer functions.

a Click Settings > General Settings > Home screen customization. b Select the check boxes to specify which icons appear on the printer home screen.

Note: If you clear a check box beside an icon, then the icon does not appear on the home

screen.

c Click Submit.

• Customize the icon for an application. For more information, see “Finding information about the home

screen applications” on page 93 or see the documentation that came with the application.

Activating the home screen applications

Finding information about the home screen applications

“Accessing the Embedded Web Server” on page 46.

For more information on conﬁguring and using the home screen applications, do the following:

1 Go to http://support.lexmark.com.

2 Click Software Solutions, and then select either of the following:

• Scan to Network—This lets you ﬁnd information about the Scan to Network application.

• Other Applications—This lets you ﬁnd information about the other applications.

3 Click the Manuals tab, and then select the document for the home screen application.

Using Background and Idle Screen

Use To

Customize the background and idle screen of your printer home screen.

From the home screen, navigate to:

Change Background > select background to use > Apply

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Setting up Forms and Favorites

Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this

application. To check for updates of this User’s Guide, visit

Use To

Quickly ﬁnd and print frequently used online forms directly from the printer home screen. Note: The printer must have permission to access the network folder, FTP site, or Web site

where the bookmark is stored. From the computer where the bookmark is stored, use sharing, security, and ﬁrewall settings to allow the printer at least a read access. For help, see the documentation that came with your operating system.

http://support.lexmark.com.

1 Open a Web browser, and then type the printer IP address in the address

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

ﬁeld.

2 Click Settings > Apps > Apps Management > Forms and Favorites.

3 Click Add, and then customize the settings.

Notes:

• See the mouse-over help beside each ﬁeld for a description of the setting.

• To make sure the location settings of the bookmark are correct, type the correct IP address of the

host computer where the bookmark is located. For more information on obtaining the IP address of the host computer, see

“Finding the IP address of the computer” on page 46.

• Make sure the printer has access rights to the folder where the bookmark is located.

4 Click Apply.

To use the application, touch Forms and Favorites on the printer home screen, and then navigate through form categories, or search for forms based on a form number, name, or description.

Understanding Eco‑Settings

Use To

Manage energy consumption, noise, toner, and paper usage settings to help reduce the environmental impact of your printer.

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Exporting and importing a conﬁguration

You can export conﬁguration settings into a text ﬁle, and then import the ﬁle to apply the settings to other printers.

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

2 To export or import a

conﬁguration

for one application, do the following:

a Click Settings > Apps > Apps Management. b From the list of installed applications, click the name of the application you want to conﬁgure. c Click

• To export a

screen to save the conﬁguration ﬁle.

Notes:

– When saving the

Conﬁgure

, and then do either of the following:

conﬁguration

conﬁguration ﬁle,

to a

click Export, and then follow the instructions on the computer

ﬁle,

you can type a unique

name or use the default name.

ﬁle

– If a "JVM Out of Memory” error occurs, then repeat the export process until the conﬁguration

ﬁle is saved.

• To import a conﬁguration from a ﬁle, click Import, and then browse to the saved conﬁguration ﬁle

that was exported from a previously

Notes:

conﬁgured

printer.

Apply.

3 To export or import a conﬁguration for multiple applications, do the following:

a Click Settings > Import/Export. b Do either of the following:

• To export a conﬁguration ﬁle, click Export Embedded Solutions Settings File, and then follow the

instructions on the computer screen to save the conﬁguration ﬁle.

• To import a conﬁguration ﬁle, do the following:

1 Click Import Embedded Solutions Settings File > Choose File, and then browse to the saved

conﬁguration ﬁle that was exported from a previously conﬁgured printer.

2 Click Submit.

Setting up Remote Operator Panel

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

2 Click Settings > Remote Operator Panel Settings.

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3 Select the Enable check box, and then customize the settings.

4 Click Submit.

To use the application, click Remote Operator Panel > Launch VNC Applet.

Loading paper and specialty media

The selection and handling of paper and specialty media can aect how reliably documents print. For more information, see

Setting the paper size and type

From the home screen navigate to:

> Paper Menu > Paper Size/Type > select a tray > select a paper size or type > Submit

Notes:

• The paper size is automatically set according to the position of the paper guides in each tray except the

multipurpose feeder.

• The paper size for the multipurpose feeder must be set manually from the Paper Size menu.

• The paper type must be set manually for all trays that do not contain plain paper.

“Avoiding jams” on page 216 and “Storing paper” on page 136.

Conﬁguring Universal paper settings

Universal paper size is a user‑deﬁned setting that lets you print on paper sizes that are not preset in the printer menus.

Notes:

• The smallest supported Universal size is 70 x 127 mm (2.76 x 5 inches) for one‑sided printing and

105 x 148 mm (4.13 x 5.83 inches) for two‑sided (duplex) printing.

• The largest supported Universal size is 216 x 356 mm (8.5 x 14 inches) for one‑sided and two‑sided

printing.

• When printing on paper less than 210 mm (8.3 inches) wide, the printer may print at a reduced speed

after a period of time to ensure the best print performance.

• If you regularly print large jobs on narrow paper, then you may use the MS710 Series printer models,

which print batches of 10 or more pages of narrow paper at a faster speed. For more information on the MS710 Series printer models, contact your Lexmark sales representative.

1 From the home screen, navigate to:

> Paper Menu > Universal Setup > Units of Measure > select a unit of measure

2 To u ch Portrait Width or Portrait Height.

3 Select the width or height, and then touch Submit.

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Loading the 250‑ or 550‑sheet tray

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

1 Pull out the tray.

Notes:

• When loading folio‑, legal‑, or Oﬁcio‑size paper, lift the tray slightly and then pull it out completely.

• Do not remove trays while a job prints or while Busy appears on the display. Doing so may cause a

jam.

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2 Squeeze and slide the width guide to the correct position for the size of the paper being loaded until it clicks

into place.

Note: Use the paper size indicators at the bottom of the tray to help position the guides.

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3 Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the

paper being loaded.

Notes:

• Lock the length guide for all paper sizes.

• Use the paper size indicators at the bottom of the tray to help position the guides.

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4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten

the edges on a level surface.

5 Load the paper stack with the printable side facedown.

Note: Make sure the paper or envelope is loaded properly.

• There are dierent ways of loading letterhead depending on whether an optional staple ﬁnisher is

installed or not.

Without an optional staple ﬁnisher With an optional staple ﬁnisher

ABC

One‑sided printing One‑sided printing

ABC

Two‑sided printing

ABC

• If you are loading prepunched paper for use with the staple ﬁnisher, then make sure the holes on the

long edge of the paper are on the right side of the tray.

One‑sided printing Two‑sided printing

ABC

Note: If the holes on the long edge of the paper are on the left side of the tray, then a jam may occur.

Lexmark M5100 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Safety information

Conventions

Overview

Using this guide

Finding information about the printer

Selecting a location for the printer

Additional printer setup

Installing internal options

Available internal options

Accessing the controller board

Installing a memory card

Installing an Internal Solutions Port

Installing an optional card

Installing a printer hard disk

Removing a printer hard disk

Installing hardware options

Order of installation

Installing optional trays

Attaching cables

Setting up the printer software

Installing the printer software

Adding available options in the print driver

Networking

Preparing to set up the printer on an Ethernet network

Preparing to set up the printer on a wireless network

Connecting the printer using the Wireless Setup Wizard

Connecting the printer to a wireless network using Wi-Fi Protected Setup

Connecting the printer to a wireless network using the Embedded Web Server

Setting up serial printing (Windows only)

Verifying printer setup

Using M5155 and M5163

Learning about the printer

Using the printer control panel

Understanding the colors of the Sleep button and indicator lights

Understanding the home screen

Using the touch-screen buttons

Setting up and using the home screen applications

Finding the IP address of the computer

Finding the IP address of the printer

Accessing the Embedded Web Server

Customizing the home screen

Activating the home screen applications

Finding information about the home screen applications

Using Background and Idle Screen

Setting up Forms and Favorites

Setting up Remote Operator Panel

Loading paper and specialty media

Setting the paper size and type

Loading the multipurpose feeder

Linking and unlinking trays

Linking and unlinking trays

Creating a custom name for a paper type

Assigning a custom paper type

Printing

Printing a document

Printing from a computer

Printing forms

Adjusting toner darkness

Printing from a mobile device

Printing from a mobile device using Mopria Print Service

Printing from a mobile device using Google Cloud Print

Printing from a mobile device using AirPrint

Printing from a mobile device using Lexmark Print

Storing print jobs in the printer

Printing held jobs

Printing information pages

Printing a font sample list

Printing a directory list

Canceling a print job

Canceling a print job from the printer control panel

Canceling a print job from the computer

Managing your printer

Finding advanced networking and administrator information

Checking the virtual display

Copying printer settings to other printers