Quick Reference
Loading paper
Loading trays
CAUTION—TIPPING HAZARD: To reduce the risk of
equipment instability, load each tray separately. Keep all
other trays closed until needed.
1
Remove the tray.
Note: To avoid paper jams, do not remove trays while the
printer is busy.
2
Adjust the paper guides to match the size of the paper that you
are loading.
3
Flex, fan, and align the paper edges before loading.
Notes:
•
Load letterhead facedown with the top edge of the
sheet toward the front of the tray for one
•
Load letterhead faceup with the bottom edge of the
sheet toward the front of the tray for two
•
Do not slide paper into the tray.
•
To avoid paper jams, make sure that the stack height is
below the maximum paper fill indicator.
5
Insert the tray.
If necessary, set the paper size and paper type from the control
panel to match the paper loaded.
‑
sided printing.
‑
sided printing.
Loading the multipurpose feeder
1
Open the multipurpose feeder.
4
Load the paper stack with the printable side facedown, and
then make sure that the side guides fit snugly against the
paper.
1
2
Adjust the guide to match the size of the paper that you are
loading.
3
Flex, fan, and align the paper edges before loading.
4
Load paper with the printable side faceup.
Notes:
•
Load letterhead faceup with the top edge of the sheet
toward the front of the tray for one
•
Load letterhead facedown with the bottom edge of the
sheet toward the front of the tray for two
•
Load envelopes with the flap facedown on the left side.
•
Load European envelopes with the flap facedown and
entering the printer first.
Warning—Potential Damage: Do not use envelopes with
stamps, clasps, snaps, windows, coated linings, or self
adhesives.
5
From the control panel, set the paper size and paper type to
match the paper loaded.
‑
sided printing.
‑
sided printing.
‑
stick
Setting the size and type of the specialty media
The trays automatically detect the size of plain paper. For specialty
media like labels, card stock, or envelopes, do the following:
1
From the home screen, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type >
select a paper source
2
Set the size and type of the specialty media.
Printing
Printing from a computer
Note: For specialty media such as labels, card stock, and
envelopes, set the paper size and type in the printer before
sending the print job.
1
With a document open, click File > Print.
2
If necessary, adjust the settings.
3
Send the print job.
Printing
confidential
jobs
For Windows users
1
With a document open, click File > Print.
2
Click Properties, Preferences, Options, or Setup.
3
Click Print and Hold.
4
Select Use Print and Hold, and then assign a user name.
5
Select the print job type (Confidential, Repeat, Reserve, or
Verif y).
If the print job is confidential, then enter a four
6
Click OK or Print.
7
From the printer home screen, release the print job.
•
For
confidential
print jobs, navigate to:
and other held
‑
digit PIN.
Held jobs > select your user name > Confidential > enter
the PIN > select the print job >
Print
•
For other print jobs, navigate to:
Held jobs > select your user name > select the print job >
configure the settings > Print
configure
the settings >
For Macintosh users
1
With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2
From the print options or Copies & Pages menu, choose Job
Routing.
3
Select the print job type
Verif y).
If the print job is confidential, then assign a user name and a
four
‑
digit PIN.
4
Click OK or Print.
5
From the printer home screen, release the print job.
•
For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential > enter
the PIN > select the print job > configure the settings >
Print
•
For other print jobs, navigate to:
Held jobs > select your user name > select the print job >
configure the settings > Print
(Confidential,
Repeat, Reserve, or
Canceling a print job
From the printer control panel
1
From the home screen, touch Job Queue.
Note: You can also access this setting by touching the top
section of the home screen.
2
Select the job to cancel.
From the computer
1
Depending on the operating system, do either of the following:
•
Open the printers folder, and then select your printer.
•
From the System Preferences in the Apple menu, navigate
to your printer.
2
Select the job to cancel.
2
Maintaining the printer
Replacing the toner cartridge
1
Open door A.
2
Remove the used toner cartridge.
3
Unpack the new toner cartridge, and then shake it three times
to redistribute the toner.
4
Insert the new toner cartridge.
Note: Use the arrows inside the printer as guides.
Replacing the imaging unit
1
Open door A.
2
Remove the toner cartridge.
5
Close door A.
3
3
Remove the used imaging unit.
4
Unpack the new imaging unit, and then shake it three times to
redistribute the toner.
5
Insert the new imaging unit.
Note: Use the arrows inside the printer as guides.
7
Close door A.
Clearing jams
Avoiding jams
Load paper properly
•
Make sure that the paper lies
in the tray.
flat
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum. Doing so may
future print jobs.
the quality of
aect
6
Insert the toner cartridge.
Note: Use the arrows inside the printer as guides.
4
Correct loading of paper Incorrect loading of paper
•
Do not load or remove a tray while the printer is printing.
•
Do not load too much paper. Make sure that the stack height
is below the maximum paper
indicator.
fill
•
Do not slide paper into the tray. Load paper as shown in the
illustration.
•
Make sure that the paper guides are positioned correctly and
are not pressing tightly against the paper or envelopes.
•
Push the tray
into the printer after loading paper.
firmly
Use recommended paper
•
Use only recommended paper or specialty media.
•
Do not load paper that is wrinkled, creased, damp, bent, or
curled.
•
Flex, fan, and align the paper edges before loading.
Identifying jam locations
Notes:
•
When Jam Assist is set to On, the printer automatically
flushes blank pages or partially printed pages after a
jammed page has been cleared. Check your printed output
for blank pages.
•
When Jam Recovery is set to On or Auto, the printer reprints
jammed pages.
Jam location
1 Standard bin
2 Rear door
3 Tray [ x ]
4 Multipurpose feeder
5 Door A
Paper jam in door A
1
Remove the tray.
2
Open door A.
•
Do not use paper that has been cut or trimmed by hand.
•
Do not mix paper sizes, weights, or types in the same tray.
•
Make sure that the paper size and type are set correctly on the
computer or printer control panel.
•
Store paper according to manufacturer recommendations.
5
3
Remove the toner cartridge.
4
Remove the imaging unit.
5
Remove the jammed paper.
CAUTION—HOT SURFACE: The inside of the printer
might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching
it.
Note: Make sure that all paper fragments are removed.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum. Doing so may
future print jobs.
the quality of
aect
6
Insert the imaging unit.
Note: Use the arrows inside the printer as guides.
6
7
Insert the toner cartridge.
Note: Use the arrows inside the printer as guides.
8
Close door A.
9
Insert the tray.
Paper jam in the rear door
1
Open the rear door.
CAUTION—HOT SURFACE: The inside of the printer
might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching
it.
2
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3
Close the rear door.
Paper jam in the standard bin
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Paper jam in the duplex unit
1
Remove the tray.
2
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
7
3
Insert the tray.
Paper jam in trays
1
Remove the tray.
2
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3
Flex, fan, and align the paper edges before loading.
4
Reload paper, and then adjust the paper guide.
3
Insert the tray.
Paper jam in the multipurpose feeder
1
Remove paper from the multipurpose feeder.
2
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
8
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