Lexmark M01003, M11003 User Manual

Lexmark Confidential until announced
Lexmark Pro700 Series User's Guide
Created: Wed Mar 04 19:13:01 CST 2009
May 2009 www.lexmark.com
Machine type(s): 4444
Model(s): 101, 10E
Lexmark Confidential until announced
Safety information.............................................................................5
About your printer.............................................................................6
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Thank you for choosing this printer!...............................................................................................................................6
Minimizing your printer's environmental impact......................................................................................................6
Finding information about the printer...........................................................................................................................7
Understanding the parts of the printer..........................................................................................................................9
Ordering and replacing supplies...................................................11
Ordering ink cartridges.....................................................................................................................................................11
Using genuine Lexmark ink cartridges........................................................................................................................11
Replacing ink cartridges....................................................................................................................................................12
Ordering paper and other supplies..............................................................................................................................13
Recycling Lexmark products...........................................................................................................................................13
Using the printer control panel buttons and menus................14
Using the printer control panel......................................................................................................................................14
Changing the Power Saver timeout.............................................................................................................................16
Saving paper and energy with Eco-Mode..................................................................................................................16
Changing temporary settings into new default settings......................................................................................17
Resetting to factory settings............................................................................................................................................18
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Using the printer software.............................................................19
Minimum system requirements.....................................................................................................................................19
Using the Windows printer software............................................................................................................................19
Using the Macintosh printer software.........................................................................................................................21
Finding and installing optional software....................................................................................................................22
Updating the printer software (Windows only)........................................................................................................22
Reinstalling the printer software...................................................................................................................................23
Loading paper and original documents......................................25
Loading the paper tray......................................................................................................................................................25
Loading envelopes or photo paper..............................................................................................................................27
Loading various paper types...........................................................................................................................................30
Saving paper default settings.........................................................................................................................................32
Contents
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Loading original documents on the scanner glass.................................................................................................33
Loading original documents into the ADF.................................................................................................................33
Printing...............................................................................................34
Tips for printing....................................................................................................................................................................34
Printing basic documents.................................................................................................................................................34
Printing specialty documents.........................................................................................................................................38
Working with photos..........................................................................................................................................................40
Printing from a Bluetooth-enabled device.................................................................................................................46
Printing on both sides of the paper (duplexing)......................................................................................................50
Managing print jobs...........................................................................................................................................................52
Copying...............................................................................................56
Tips for copying....................................................................................................................................................................56
Making copies.......................................................................................................................................................................56
Copying photos....................................................................................................................................................................56
Copying an ID card..............................................................................................................................................................57
Copying a two-sided document....................................................................................................................................57
Enlarging or reducing images.........................................................................................................................................57
Adjusting copy quality.......................................................................................................................................................58
Making a copy lighter or darker.....................................................................................................................................58
Collating copies using the printer control panel.....................................................................................................59
Repeating an image on one page.................................................................................................................................59
Copying multiple pages on one sheet ........................................................................................................................59
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Making a duplex copy........................................................................................................................................................60
Canceling copy jobs...........................................................................................................................................................61
Scanning.............................................................................................62
Tips for scanning..................................................................................................................................................................62
Scanning to a local or network computer..................................................................................................................62
Scanning to a flash drive or memory card..................................................................................................................63
Scanning photos into an editing application............................................................................................................63
Scanning documents into an editing application...................................................................................................64
Scanning directly to e-mail using the printer software.........................................................................................65
Scanning to a PDF...............................................................................................................................................................66
Scanning FAQ.......................................................................................................................................................................67
Canceling scan jobs............................................................................................................................................................67
Contents
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Faxing.................................................................................................69
Setting up the printer to fax............................................................................................................................................69
Configuring the fax settings............................................................................................................................................80
Creating a contact list........................................................................................................................................................82
Sending faxes........................................................................................................................................................................84
Receiving faxes.....................................................................................................................................................................85
Faxing FAQ.............................................................................................................................................................................86
Networking........................................................................................94
Installing the printer on a wireless network..............................................................................................................94
Advanced wireless setup..................................................................................................................................................99
Installing the printer on an Ethernet network........................................................................................................108
Networking FAQ................................................................................................................................................................109
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Maintaining the printer.................................................................121
Maintaining ink cartridges.............................................................................................................................................121
Cleaning the exterior of the printer............................................................................................................................123
Cleaning the scanner glass............................................................................................................................................123
Troubleshooting.............................................................................124
Before you troubleshoot................................................................................................................................................124
Using the Service Center to solve printer problems............................................................................................124
If Troubleshooting does not solve your problem..................................................................................................124
Setup troubleshooting....................................................................................................................................................124
Jams and misfeeds troubleshooting..........................................................................................................................129
Print troubleshooting......................................................................................................................................................132
Copy and scan troubleshooting..................................................................................................................................133
Fax troubleshooting.........................................................................................................................................................135
Memory card troubleshooting.....................................................................................................................................142
Network troubleshooting..............................................................................................................................................143
Notices..............................................................................................162
Product information.........................................................................................................................................................162
Edition notice.....................................................................................................................................................................162
Power consumption.........................................................................................................................................................167
Index.................................................................................................180
Contents
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Lexmark Confidential until announced

Safety information

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Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
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Do not place or use this product near water or wet locations.
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Use only the power supply and power cord provided with this product or the manufacturer's authorized replacements.
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Use only the telecommunications (RJ-11) cord provided with this product or a 26 AWG or larger replacement when connecting this product to the public switched telephone network.
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CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
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This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.
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CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do
not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
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Refer service or repairs, other than those described in the user documentation, to a professional service person.
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CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
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CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product
or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
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CAUTION—POTENTIAL INJURY: The area behind the duplex cover has protruding ribs as part of the paper
path. To avoid injury, use caution when accessing this area for clearing a paper jam.
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SAVE THESE INSTRUCTIONS.
Safety information
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About your printer

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Thank you for choosing this printer!

We've worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the
User’s Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and make sure you check the latest updates on our Web site.
We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted to help you get back on track fast. And if you find something we could do better, please let us know. After all, you are the reason we do what we do, and your suggestions help us do it better.
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Minimizing your printer's environmental impact

We are committed to protecting the environment and are continually improving our printers to reduce their environmental impact. By selecting certain printer settings or tasks, you may be able to reduce your printer's environmental impact even further.
Conserving energy
Activate Eco-Mode. This feature sets the screen brightness to low and sets the printer to change to Power Saver
mode after the printer is left idle for 10 minutes.
Select the lowest Power Saver timeout. The Power Saver feature puts the printer in a minimum-power standby
mode after the printer has been idle for a set amount of time (the Power Saver timeout).
Share your printer. Wireless/network printers allow you to share a single printer among multiple computers,
thus conserving energy and other resources.
Conserving paper
Activate Eco-Mode. On selected printer models, this feature sets the printer to automatically print on both sides
of the paper (duplex) for copy and fax jobs, and for printing in Windows.
Print more than one page image on one side of the paper. The “Pages per sheet” feature allows you to print
multiple pages on one sheet. You can print up to 8 page images on one side of a sheet of paper.
Print on both sides of the paper. Duplexing lets you print on both sides of the paper manually or automatically
(depending on your printer model).
Preview print jobs before printing. Use the preview features found in Toolbars, the Print dialog, or the printer
display.
Scan and save. To avoid printing multiple copies, you can scan documents or photographs and save them to a
computer program, application, or flash drive for presentation.
Use recycled paper.
About your printer
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Conserving ink
Use Quick Print or Draft Mode. These modes can be used to print documents using less ink than normal and
are ideal for printing documents that are mostly text.
Use High Yield cartridges. Inks in High-Yield and Extra High-Yield cartridges allow you to print more pages with
fewer cartridges.
Clean the printhead. Before replacing and recycling your ink cartridges, try using the “Clean Printhead” and
“Deep Clean Printhead” features. These features clean the printhead nozzles to improve the quality of your prints.
Recycling
Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program. To return
an ink cartridge, go to www.lexmark.com/recycle .Follow the instructions to request a postage-paid bag.
Recycle the product packaging.
Recycle your old printer instead of throwing it away.
Recycle paper from discarded print jobs.
Use recycled paper.
To read the Lexmark Environmental Sustainability Report, see www.lexmark.com/environment
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Finding information about the printer

Publications
What are you looking for? Find it here
Initial setup instructions:
Connecting the printer
Installing the printer software
Additional setup and instructions for using the printer:
Selecting and storing paper and specialty media
Loading paper
Performing printing, copying, scanning, and faxing tasks,
depending on your printer model
Configuring printer settings
Viewing and printing documents and photos
Setting up and using printer software
Setting up and configuring the printer on a network,
depending on your printer model
Caring for and maintaining the printer
Troubleshooting and solving problems
Setup documentation The setup documentation came with the printer and is
also available on the Lexmark Web site at www.lexmark.com/publications/.
User's Guide
The User's Guide is available on the installation software CD.
For updates, check our Web site at www.lexmark.com/publications/.
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What are you looking for? Find it here
Help using the printer software Windows or Mac Help
Open a printer software program or application, and then click Help.
Click
Notes:
to view context-sensitive information.
The Help installs automatically with the printer
software.
The printer software is located in the printer
Program folder or on the desktop, depending on your operating system.
The latest supplemental information, updates, and online technical support:
Troubleshooting hints and tips
Frequently asked questions
Documentation
Driver downloads
Live chat support
E-mail support
Lexmark Support Web site—support.lexmark.com Note: Select your region, and then select your product
to view the appropriate support site. Record the following information (located on the store
receipt and the back of the printer), and have it ready when you contact support so that they may serve you faster:
Machine Type number
Serial number
Date purchased
Store where purchased
Telephone support In the US, call us at:
1-800-332-4120 Monday–Friday (8:00 AM–11:00 PM ET), Saturday
(Noon–6:00 PM ET)
Support telephone numbers and hours of operation for your region or country can be found on the Support Web site (support.lexmark.com) or on the printed warranty that came with your printer.
Warranty information Warranty information varies by country or region:
In the US—See the Statement of Limited Warranty
included with this printer, or at support.lexmark.com.
Rest of the world—See the printed warranty that
came with your printer.
About your printer
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Understanding the parts of the printer

Use the To
Scanner lid Access the scanner glass.
1
Scanner glass Scan and copy photos and documents.
2
Automatic Document Feeder (ADF) Scan, copy, or fax multiple-page letter-, legal-, and A4-size documents.
3
ADF tray Load original documents in the ADF. Recommended for scanning, copying,
4
or faxing multiple-page documents. Note: Do not load postcards, photos, small items, or thin media (such as
magazine clippings) into the ADF. Place these items on the scanner glass.
ADF paper guide Keep paper straight when feeding into the ADF.
5
ADF output tray Hold documents as they exit from the ADF.
6
Wi-Fi indicator Check wireless status.
7
Memory card slot Insert a memory card.
8
PictBridge and USB port Connect a PictBridge-enabled digital camera, a USB Bluetooth adapter, or a
9
flash drive to the printer.
Printer control panel Operate the printer.
10
Paper tray Load paper.
11
Paper exit tray Hold paper as it exits.
12
About your printer
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Use the To
Scanner unit Access the ink cartridges.
1
Printhead Install, replace, or remove the ink cartridges.
2
Ethernet port Connect your computer to another computer, a local network, an external DSL, or a cable
3
modem.
USB port Connect the printer to a computer using a USB cable.
4
Warning—Potential Damage: Do not touch the USB port except when plugging in or
removing a USB cable or installation cable.
LINE port Connect the printer to an active telephone line (through a standard wall jack, DSL filter,
5
or VoIP adapter) to send and receive faxes.
EXT port Connect additional devices (telephone or answering machine) to the printer and the
6
telephone line. Use this port if you do not have a dedicated fax line for the printer, and if this connection method is supported in your country or region.
Note: Remove the plug to access the port.
Power supply with port Connect the printer to a power source using the power cord.
7
Duplex unit
8
Print on both sides of a sheet of paper.
Remove paper jams.
About your printer
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Ordering and replacing supplies

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Ordering ink cartridges

Page yields available at www.lexmark.com/pageyields. For best results, use only Lexmark ink cartridges. Lexmark Pro700 Series models
Item
Black cartridge 100 100A High yield black cartridge 100XL 100XLA Extra high yield black cartridge 100XXL 100XXLA Yellow color cartridge 100 100A High yield yellow color cartridge 100XL 100XLA Extra high yield yellow color cartridge 100XXL 100XXLA Cyan color cartridge 100 100A High yield cyan color cartridge 100XL 100XLA Extra high yield cyan color cartridge 100XXL 100XXLA Magenta color cartridge 100 100A High yield magenta color cartridge 100XL 100XLA Extra high yield magenta color cartridge 100XXL 100XXLA
1
Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or recycling.
2
Available only on the Lexmark Web site at www.lexmark.com.
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Return Program Cartridge1Regular cartridge
2

Using genuine Lexmark ink cartridges

Lexmark printers, ink cartridges, and photo paper are designed to perform together for superior print quality, and our inks are formulated to work with your printer and help extend the life of your product. We recommend that you use only genuine Lexmark ink cartridges.
Lexmark's warranty does not cover damage caused by non-Lexmark ink or ink cartridges.
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Replacing ink cartridges

Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately after removing the old ones or the ink remaining in the printhead nozzles may dry out.
1 Turn on your printer. 2 Open the printer.
Note: The printhead moves to the cartridge installation position.
3 Press the release tab, and then remove the used ink cartridge or cartridges.
4 Install each ink cartridge. Use two hands to install the black cartridge.
Note: Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to
air.
5 Close the printer.
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Ordering paper and other supplies

To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com.
Item Part Number
USB cable 1021294 For more information, go to www.lexmark.com.
Paper Paper size
Lexmark Photo Paper
Lexmark PerfectFinish Photo Paper
Notes:
Availability may vary by country or region.
For best results when printing photos or other high-quality images, use Lexmark Photo Paper or Lexmark
PerfectFinishTM Photo Paper.
For more information, go to www.lexmark.com
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Letter
A4
4 x 6 in.
L
Letter
A4
4 x 6 in.
L

Recycling Lexmark products

To return Lexmark products to Lexmark for recycling:
1 Visit our Web site at www.lexmark.com/recycle. 2 Find the product type you want to recycle, and then select your country from the list. 3 Follow the instructions on the computer screen.
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Using the printer control panel buttons and menus

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Using the printer control panel

The following diagrams explain the sections of the printer control panel:
Use To
Power
1
Copy Access the copy menu and make copies.
2
Scan Access the scan menu and scan documents.
3
Fax Access the fax menu and send faxes.
4
Photo Access the photo menu and print photos.
5
Back
6
Turn the printer on and off.
Switch to Power Saver mode.
Note: When the printer is on, press to switch to Power Saver mode. Press and hold for three seconds to turn off the printer.
Return to the previous screen.
Exit from one menu level to a higher one.
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Use To
Select
7
Select menu options.
Save settings.
Feed or eject paper. Press and hold the button for 3
seconds to feed or eject paper from the printer.
Arrow buttons Navigate to menu or submenu items that appear on the
8
display.
Display
9
Note: The display is turned off in Power Saver mode.
View:
Printer status
Messages
Menus
Setup Access the setup menu and change printer settings.
10
Note: The Copy, Scan, Fax, and Photo button lights are off
when this button is selected.
Use To
1 Address Book 2 Redial/Pause
3 Dialtone 4 Color/Black 5 Start
Access fax numbers from a saved list of numbers. In Fax mode:
Insert a three-second pause in a fax number to wait for an outside line or get through an
automated answering system. Enter a pause only when you have already begun entering the number.
Display the last number dialed. Press the left or right arrow button to view the last five
numbers dialed. Dial the telephone number manually using the keypad before sending the fax. Switch to color mode or black-and-white mode. Start a job, depending on which mode is selected.
Using the printer control panel buttons and menus
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Use To
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6 2-Sided/Eco Mode
Cancel
7
Keypad In Copy mode or Photo mode: enter the number of copies or prints you want to make.
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Activate 2-Sided to:
Print on both sides of the paper (duplex).
Activate Eco-Mode to:
Print on both sides of the paper (duplex).
Change to Power Saver mode after the printer is left idle for ten minutes.
Set screen brightness to low.
Cancel a print, copy, scan, or fax job in progress.
Exit from a menu level of the Copy, Scan, Fax, Photo, or File Print menu to the top level
of a menu.
Exit from a menu level of the Setup menu to the top level of the previous mode.
Clear current settings or error messages, and return to default settings.
In Fax mode:
Enter fax numbers.
Navigate an automated answering system.
Select letters when creating a Speed Dial list.
Type numbers to enter or edit the date and time shown on the display.

Changing the Power Saver timeout

The Power Saver timeout is the time it takes for the printer to switch to Power Saver mode when the printer is left idle. The Power Saver feature optimizes energy efficiency by reducing the printer power consumption (as much as 28 percent on some printer models) compared to the default printer settings. To save the most energy, select the lowest Power Saver timeout.
1 From the printer control panel, press
.
2 Press the up or down arrow button to scroll to Device Setup, and then press . 3 Press the up or down arrow button to scroll to Power Saver, and then press . 4 Press the up or down arrow button to select a Power Saver timeout, and then press .
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Saving paper and energy with Eco-Mode

The Eco-Mode feature significantly cuts paper usage, reduces paper waste, optimizes energy efficiency, and saves money.
Note: If you are using Eco-Mode, then the Eco-Mode settings override any changes you may make to individual settings that are part of Eco-Mode.
When Eco-Mode is enabled, the printer automatically switches to the following settings:
The printer display is dimmed.
The printer changes to Power Saver mode after ten minutes.
The printer prints on both sides of the paper (duplex) for copy and fax jobs, and for printing in Windows.
To enable Eco-Mode, press the 2-Sided/Eco-Mode button until the light near “Eco-Mode” comes on.
Using the printer control panel buttons and menus
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Changing temporary settings into new default settings

The following menus revert to default settings after two minutes of inactivity or after the printer is turned off:
Copy menu
Scan menu
Fax menu (selected models only)
Photo menu The following Photo options will not time out after two minutes of inactivity or after you
Copies
Quality
Resize
Lighter/Darker
Collate
Photo Reprint
Pages per Sheet
Original Size
Copies per Sheet
Content Type
Quality
Original Size
Lighter/Darker
Quality
turn off the printer, but they will return to the factory default settings when a memory card or flash drive is removed.
Layout
Colorized Effect
Photo Size
Quality
To change the temporary settings into new default settings
1 From the printer control panel, press . 2 Press the up or down arrow button to scroll to Defaults, and then press . 3 Press the up or down arrow button to scroll to Set Defaults, and then press .
Use Current appears on the display.
4 Press again to select Use Current.
To disable the settings timeout feature
You can disable the settings timeout feature if you do not want the printer to revert to the default settings after two minutes of inactivity or after the printer is turned off.
1 From the printer control panel, press 2 Press the up or down arrow button to scroll to Device Setup, and then press .
Using the printer control panel buttons and menus
.
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3 Press the up or down arrow button to scroll to Clear Settings Timeout, and then press . 4 Press the up or down arrow button to scroll to Never, and then press .
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Resetting to factory settings

Resetting to factory default settings will delete all the printer settings you have previously selected.
Using the printer control panel menus
1 From the printer control panel, press 2 Press the up or down arrow button to scroll to Defaults, and then press . 3 Press the up or down arrow button to scroll to Set Defaults, and then press . 4 Press the up or down arrow button to scroll to Use Factory, and then press . 5 When prompted to set the initial settings of your printer, make your selections using the printer control panel
buttons. Initial Setup Complete appears on the display.
.
Using a button combination (if you cannot read the current language)
1 Turn off the printer.
Note: If you have set the Power Saver timeout in the Setup menu, then press and hold for three seconds to
turn off the printer.
2 From the printer control panel, press and hold and , and then press to turn the printer on. 3 Release all three buttons. 4 When prompted to set the initial settings of your printer, make your selections using the printer control panel
buttons. Initial Setup Complete appears on the display.
Using the printer control panel buttons and menus
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Using the printer software

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Minimum system requirements

The printer software requires up to 250 MB of free disk space for Linux and up to 500 MB for Windows and Macintosh.
Supported operating systems
Microsoft Windows 7 (Web only)
Microsoft Windows Vista
Microsoft Windows XP
Microsoft Windows 2000 (SP4 or greater)
Macintosh PowerPC OS X v10.3.9 or later
Macintosh Intel OS X v10.4.4 or later
Linux Ubuntu 8.04 LTS and 8.10 (Web only)
Linux OpenSUSE 11.0 (Web only)
Linux Fedora 10 (Web only)
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Using the Windows printer software

Software installed during printer installation
When you set up the printer using the installation software CD, all the necessary software was installed. You may have chosen to install some additional programs. The following table provides an overview of various software programs and what they can help you do.
If you did not install these additional programs during initial installation, then reinsert the installation software CD, run the installation software, and then select Install Additional Software from the Software Already Installed screen.
Printer software
Use the To
LexmarkTM Printer Home (referred to as Printer Home)
Launch applications or programs.
Access the Fax Solutions software.
Scan or e-mail a photo or document.
Edit scanned documents.
Scan documents to PDF.
Adjust settings for the printer.
Order supplies.
Maintain ink cartridges.
Print a test page.
Register the printer.
Contact technical support.
Using the printer software
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Use the To
Lexmark Fast Pics (referred to as Fast Pics)
Lexmark Toolbar (referred to as Toolbar)
Manage, edit, transfer, and print photos and documents.
Print black or text-only Web pages to save ink.
Schedule automatic printing of Web pages.
Access Picnik and edit photos online.
Print, scan, or convert local files from Windows.
Lexmark Tools for Office (referred to as Tools for Office)
Lexmark Fax Solutions (referred to as Fax Solutions)
Access your favorite settings in Microsoft Office 2007.
Send a fax.
Receive a fax in three-in-one printers.
Add, edit, or delete contacts in the built-in phone book.
Access the Lexmark Fax Setup Utility in four-in-one printers. Use the Fax
Setup Utility to set the Speed Dial and Group Dial numbers, set Ringing and Answering, and print fax history and status reports.
Abbyy Sprint OCR Scan a document and produce text that you can edit with a word-processing
program.
Lexmark Wireless Setup Utility (referred to as Wireless Setup Utility)
Set up the wireless printer on a wireless network.
Change the wireless settings of the printer.
Note: This program is installed automatically with the printer software if the printer has wireless capability.
Lexmark Service Center (referred to as Service Center)
Troubleshoot the printer.
Access the printer maintenance functions.
Contact technical support.
Notes:
This program is installed automatically with the printer software.
You may be prompted to install this program from the Web, depending on
your printer model.
Printing Preferences
When you select File ª Print with a document open and then click Properties, a Printing Preferences dialog appears. The dialog lets you select options for the print job, such as the following:
Select the number of copies to print.
Print two-sided copies.
Select the paper type.
Add a watermark.
Enhance images.
Save settings.
Note: Printing Preferences is installed automatically with the printer software.
Note: Your printer may not come with some of these programs or some of the functions of these programs,
depending on the features of the printer that you purchased.
Using the printer software
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Using the Macintosh printer software

Software installed during printer installation
Software resident in the Macintosh OS
Use the To
Print dialog Adjust the print settings and schedule print jobs. Printer Services dialog (not available in Mac OS X v10.5
or later)
Access the printer utility.
Troubleshoot.
Order ink or supplies.
Contact Lexmark.
Check the printer software version installed on the computer.
Printer software
Applications are installed along with the printer software during installation. These applications are saved in the printer folder that appears on the Finder desktop after installation.
1 From the Finder desktop, double-click the printer folder. 2 Double-click the icon of the application that you want to use.
Use the To
Lexmark All-In-One Center (referred to as All-In-One Center)
Lexmark Fax Setup Utility (referred to as Fax Setup Utility)
Lexmark Network Card Reader (referred to as Network Card Reader)
Scan photos and documents.
Customize settings for scan jobs.
Customize settings for fax jobs.
Create and edit the Speed Dial list.
View the contents of a memory device inserted into a network printer.
Transfer photos and PDF documents from a memory device to the computer
over a network.
Lexmark Printer Utility (referred to as Printer Utility)
Get help with cartridge installation.
Print a test page.
Print an alignment page.
Clean the printhead nozzles.
Order ink or supplies.
Register the printer.
Contact technical support.
Lexmark Wireless Setup Assistant (referred to as Wireless Setup Assistant)
Note: Your printer may not come with these applications, depending on the features of the printer that you purchased.
Set up the printer on a wireless network.
Using the printer software
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Finding and installing optional software

For Windows users
1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Choose your printer from the printer drop-down list. 5 From the Support tab, click On-line support. 6 From the Web site, select your printer and download the driver. 7 Install additional or optional software.
For Macintosh users
1 From the Finder desktop, double-click the printer folder. 2 Double-click the Printer Utility icon. 3 From the Web Links tab, click Customer Support. 4 From the Web site, select your printer and download the driver. 5 Install additional or optional software.
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Updating the printer software (Windows only)

Checking for software updates
1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Choose your printer from the printer drop-down list. 5 From the Support tab, select Check for updates. 6 Follow the instructions on the computer screen.
Enabling automatic software updates
1 With a document open, click File ª Print. 2 Click Properties, Preferences, Options, or Setup. 3 From the Advanced tab, click More Options. 4 In the Software Updates section, select Allow automatic updates from the web for my software. 5 Click OK.
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Reinstalling the printer software

When you set up the printer using the installation software CD, all the necessary software was installed. If you encountered problems while installing, or if your printer does not appear in the Printers folder or as a printer option when you send a print job, then try removing and reinstalling the printer.
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Uninstalling the printer software

For Windows users
1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select the uninstall option. 4 Follow the instructions on the computer screen to remove the software. 5 Once the uninstall process in complete, restart your computer.
For Macintosh users
1 From the Finder desktop, double-click the printer folder. 2 Double-click the Uninstaller icon. 3 Follow the instructions on the computer screen to remove the software.
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Installing the printer software

Note: If you installed the printer software on this computer before but need to reinstall the software, then uninstall the current software first.
For Windows users
1 Close all open software programs. 2 Insert the installation software CD.
If the Welcome screen does not appear after a minute, then launch the CD manually:
a Click , or click Start and then click Run.
b In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive.
3 Follow the instructions on the Welcome screen.
For Macintosh users
1 Close all open software applications. 2 Insert the installation software CD.
If the installation dialog does not appear after a minute, then click the CD icon on the desktop.
3 Double-click Install. 4 Follow the instructions on the installation dialog.
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Using the World Wide Web
1 Go to the Lexmark Web site at www.lexmark.com. 2 From the Drivers & Downloads menu, click Driver Finder. 3 Select your printer, and then select your operating system. 4 Download the driver and install the printer software.
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Loading paper and original documents

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Loading the paper tray

Make sure:
You use paper designed for inkjet printers.
The paper is not used or damaged.
If you are using specialty paper, you follow the instructions that came with it.
Note: To avoid jams, make sure the paper does not buckle when you adjust the paper guides.
1 Pull tray completely out of the printer.
2 Move the paper guides to the sides of tray.
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3 If you are loading A4- or legal-size paper, then squeeze the tab and pull to extend the tray.
Note: When you pull the extension out, the first stop accommodates A4-size paper. When the extension is fully
out, it accommodates legal-size paper.
4 Load the paper.
5 Adjust the paper guides to rest gently against the left, right, and bottom edges of the paper.
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6 Insert the tray.
Note: If you extended the tray to accommodate A4- or legal-size paper, then the tray sticks out from the front
of the printer when inserted.
7 Flip up the paper stop to catch the paper as it exits.
Note: If you loaded A4- or legal-size paper, then extend the paper stop. Use both extenders for A4 and legal.
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Loading envelopes or photo paper

1 Pull tray completely out of the printer.
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2 Move the paper guides to the sides of tray.
3 Use the envelope icon and the photo paper outline on the bottom of the tray to help you position envelopes or
photo paper.
Note: Do not mix paper types in the tray. You can load either envelopes or photo paper, but not both.
4 Load envelopes or photo paper.
Note: Load envelopes or photo paper with the printable side facedown. (If you are not sure which side is the
printable side, then see the instructions that came with the envelopes or photo paper.)
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5 Adjust the paper guides to rest gently against the left, right, and bottom edges of the envelopes or photo paper.
6 Insert the tray.
7 Flip up the paper stop to catch the envelopes or photos as they exit.
Note: For best results, allow photos to dry at least 24 hours before stacking, displaying, or storing.
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Loading various paper types

Load up to Make sure
150 sheets of plain paper
100 sheets of coated paper 25 sheets of photo paper 25 sheets of glossy paper
10 envelopes
The paper is designed for use with inkjet printers.
The paper guides rest against the left, right, and bottom edges of the
paper.
The glossy or printable side of the paper faces down. (If you are not sure
which side is the printable side, then see the instructions that came with the paper.)
The paper guides rest against the left, right, and bottom edges of the
paper.
Note: For best results, allow photos to dry at least 24 hours before stacking, displaying, or storing.
The envelopes are designed for use with inkjet printers.
The print side of the envelopes faces down with the flap to the left as
shown.
You load the envelopes in the center of the tray as indicated by the icon.
Load them all the way to the back of the tray.
You print the envelopes in landscape orientation.
The paper guides rest against the left, right, and bottom edges of the
envelopes.
You select the correct envelope size. If the exact envelope size is not
listed, select the next larger size. Set the left and right margins so that the envelope text will be correctly positioned on the envelope.
Warning—Potential Damage: Do not use envelopes that have metal clasps, string ties, or metal folding bars.
Notes:
Do not load envelopes with holes, perforations, cutouts, or deep
embossing.
Do not use envelopes that have exposed flap adhesive.
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