Lexmark 5500 MFP User Manual

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5500 MFP Option

Printer and Scanner Setup Guide

August 2003

www.lexmark.com

Setup Guide

English

Edition: August 2003

The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK

INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.

Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800553-9727. In the United Kingdom and Eire, call +44 (0)8704 440 044. In other countries, contact your point of purchase.

References in this publication to products, programs, or services do not imply that the manufacturer int ends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or servi ces, except those expressly designate d by the manufacturer, are the user’s responsibility.

Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. ImageQuick is a trademark of Lexmark International, Inc.

Other trademarks are the property of their respective owners.

UNITED STATES GOVERNMENT RIGHTS

This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense.

Safety information

• Use only the power supply provided with this product or the

manufacturer's authorized replacement power supply.

CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power cord or telephone, during a lightning storm.

• Connect the power cord to a properly grounded electrical outlet

that is near the product and easily accessible.

• Refer service or repairs, other than those described in the

operating instructions, to a professional service person.

• This product is designed, tested, and approved to meet strict

global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.

This product contains mercury in the lamp (<5mg Hg). Disposal of mercury may be regulated due to environmental considerations. For disposal or recycling information, please contact your local authorities or the Electronic Industries Alliance: www.eiae.org.

Attention!

This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the metal frame of the printer.

Conventions

It may help you to recognize the caution and warning conventions used in this document.

CAUTION: A caution identifies something that

could cause you harm.

Warning: A warning identifies something that

could damage your product hardware or software.

Step 1: Get started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Step 2: Assemble paper handling options . . . . . . . . . . . . . 4

Step 3: Install printer memory and network options . . . . 10

Step 4: Set up the printer . . . . . . . . . . . . . . . . . . . . . . . . . .17

Step 5: Install the scanner . . . . . . . . . . . . . . . . . . . . . . . . . 31

Step 6: Attach the cables and power cord . . . . . . . . . . . . 35

Step 7: Power up and change configuration settings . . . 40

Step 8: Verify MFP setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Step 9: Distribute MFP user instructions . . . . . . . . . . . . . 48

Solve setup problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Maintain your scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Contents

iii

Step 1: Get started

Using this book

This guide is intended to help you set up your printer and scanner (MFP option). If you do not have an option listed here, you can skip that portion of the setup guide and continue to the next task.

If you need more information to assemble an option or your printer, refer to the documentation that came with the option or your printer and then return to this guide and continue setup.

If you encounter a problem while setting up the printer, see “Solve setup problems” on page 50, or visit our Web site at www.lexmark.com.

Turning off the printer If you are installing a scanner after initial

printer setup, turn the printer off and unplug the power cord from both the wall outlet and the printer. If you have any other devices connected to the printer, turn them off as well and unplug their power cords.

Selecting a location for your printer and MFP

When selecting a location for your printer and MFP option, you must leave enough room to open the printer trays, covers, doors, and MFP option. It is also important to:

• Allow space around the printer for

proper ventilation

• Provide a firm, level, and stable

surface

• Keep the equipment away from the

direct airflow of air conditioners, heaters, or ventilators

1110 mm (43.8 in.)

329.5 mm (13 in.)

1784.1 mm (70.4 in.)

1140.4 mm (45 in.)

660 mm (26 in.)

126.7 mm (5 in.)

1419.2 mm (56 in.)

CAUTION: The printer weighs 69.9 kg (154 Ib) and

requires at least four people to lift it safely.

Note: Leave the printer in the box until you are ready to

install it.

• Keep the equipment free of

sunlight, humidity extremes, or temperature fluctuations

• Keep the equipment clean, dry,

and free of dust

For more information on space requirements, refer to the printer Setup Guide.

Customizing your MFP option You can customize your MFP with

various input and memory options. The MFP cabinet provides stability when

configuring the printer plus an MFP option. You can install up to three 550sheet drawers with the printer. A duplex unit can also be installed.

Standard tray

Optional 550-sheet drawer

Optional printer base

Optional scanner cabinet

Note: Leave all components and hardware in the boxes

until you are ready to install them.

Check the boxes you received to make sure you have all the necessary components for the configuration you ordered.

You may want to arrange the boxes in the order the components are assembled. You can use the illustrated configuration to help lay out your boxes.

If you have previously set up your printer, go to “Prepare for scanner installation” on page 28.

Step 2: Assemble paper

handling options

Installing the printer base or cabinet You can purchase an optional printer

cabinet or printer base. To install the printer cabinet or printer

base:

1 Remove the cabinet or base from

the box.

2 Remove all packing material. 3 Align and screw the positioning

posts into the screw holes in the top of the cabinet or printer base.

4 Hand tighten the posts.

5 Place the cabinet or base in the

location you have chosen for your printer.

Installing a 550-sheet drawer Your printer supports up to three optional

550-sheet drawers.

1 Unpack the 550-sheet drawer and

remove any packing material.

2 Place the 550-sheet drawer in the

location you have chosen, on the optional printer cabinet, or on the optional printer base.

Carefully align the positioning posts on the cabinet or base to the holes in the 550-sheet drawer.

3 If you have additional 550-sheet

drawers:

a Align the positioning posts on

the lower drawer with the holes in the 550-sheet drawer.

b Lower the 550-sheet drawer

into place.

c Repeat steps a and b for each

additional drawer.

Positioning the printer 1 Open the printer box and then

remove all items from the box except the printer.

CAUTION: The printer weighs 69.9 kg (154 Ib) and

requires at least four people to lift it safely. Anytime you move or lift the printer, make sure you have enough people to help you. Use the handholds on the sides of the printer when lifting.

2 Make sure you have the following

Printer

Publication and Drivers CDs

Power cord

items:

• Power cord

• Toner cartridges (4)

• Photodevelopers (4)

• Oil coating roll

• Setup Guide

• Publications CD

• Quick Reference and sleeve

• Drivers CD

3 Place all items except the printer

aside for later use.

Toner cartridges

Photodevelopers

Quick Reference

Setup Guide

Oil coating roll

4 Have three people help you lift the

printer out of the box and place the printer on the printer cabinet or printer stand.

If you are installing the printer on a 550-sheet drawer, align the positioning posts on the option with the holes in the printer. Make sure the printer is seated securely on the option.

5 Remove any tape or packing

material from the outside of the printer.

Installing an optional duplex unit Your printer supports an optional duplex

unit that provides two-sided printing.

Note: Refer to the publications CD for information about

the types and sizes of paper the duplex unit supports.

1 Remove the duplex unit from its

packing material.

2 Remove any shipping tape and

additional packing material from the duplex unit.

3 Open the duplex unit access door

on the left side of the printer.

4 Align the duplex unit with the slots

in the printer.

5 Slide in the duplex unit.

6 Align the thumbscrews on the

duplex unit with the holes in the printer.

7 Tighten the thumbscrews. 8 Close the duplex unit door.

The optional high capacity feeder Your printer supports an optional high

capacity feeder. To install the high capacity feeder, refer to “Installing an optional high capacity feeder” in the printer Setup Guide.

When you complete high capacity feeder installation return to Step 3: “Install printer memory and network options” on page 10 in this guide.

Step 3: Install printer memory

and network options

You can customize your printer memory capacity and connectivity by adding optional cards or a hard disk.

Removing the system board cover You must remove the system board cover

to install memory cards, a firmware card, a hard disk, or an option card.

CAUTION: If you are installing memory or option cards

after initial printer setup, turn the printer off and unplug the power cord. If you have any other devices connected to the printer, turn them off as well and unplug any cables going to the printer.

Cover

You need a number 2 Phillips screwdriver to remove the system board cover.

Screws

1 Loosen the eight screws on the

system board cover. Do not remove the screws completely.

2 Slide the cover up and away from

the printer.

Optional ImageQuick™ firmware card

3 Use the illustration to locate the

connector for the card you want to install.

Memory and flash memory card connectors

Option card connector

Ethernet connector

USB connector

Optional hard disk

Option card cover

4 Use the following table to locate

the instructions you need.

To install a... Go to page...

Memory card 13

Firmware card 13

Hard disk 14

Option card 14

Installing memory 1 Unpack the memory option.

2 Open both latches on the

connector.

3 Push the memory card firmly into

the connector until it snaps into place.

Installing a firmware card 1 Locate the holes on the system

board near the option card connectors.

2 Unpack the firmware card. 3 Holding the firmware card by its

sides, align the two pins on the card with the holes on the system board.

4 Push in until the firmware card is

firmly in place.

Installing a hard disk Follow the instructions in this section to

install an optional hard disk.

Warning: Hard disks are easily damaged by static

electricity. Touch something metal such as the printer frame before you touch the hard disk.

Installing an option card

If an option card has been installed, you need to remove the option card before installing the hard disk.

1 Align and press the ribbon cable

connector into the connector on the system board.

2 Flip the hard disk over, and then

press the three posts on the mounting plate into the holes on the system board. The hard disk snaps into place.

1 Remove the screw from the metal

plate that covers the connector slot, and then lift the plate off.

2 Unpack the card.

3 Locate the card connector on the

system board.

4 Align the connector on the option

card with the connector on the system board.

The cable connectors on the side of the option card must fit through the connector slot.

5 Push the option card firmly into the

option card connector.

6 Secure the card to the system

board with the screws.

Reinstalling the system board cover After you have finished installing cards on

the printer system board, you must reinstall the system board cover.

1 Align the holes on the cover with

the screws on the printer as

Screw slot

shown.

2 Place the cover against the printer

and slide it down.

3 Tighten the eight screws.

Step 4: Set up the printer

1 Remove any shipping tape and

packing material.

2 Open the front door.

3 Rotate the top cover locking lever

to the left.

Lifting points

Top cover locking lever

Note: The top cover opens very quickly; keep both hands

on the top cover when opening.

Right top cover latch

4 Place both hands on the lifting

points and squeeze the right top cover latch.

5 Lift the top cover until it stops.

Installing the photodevelopers Your printer ships with four color-coded

photodevelopers which you must install inside the top cover. Each photodeveloper has its own color-coded position inside the printer.

Warning: Do not touch, drop, or place anything on the

transfer belt. Touching the surface of the transfer belt or placing items on it may damage it.

1 Lift and remove the four shipping

spacers from the transfer belt.

2 Remove any shipping tape and

packing material from inside the printer.

Transfer belt

Warning: The photodeveloper has a cover over the

green glass tube. Do not touch the glass. Touching the glass may damage it and reduce print quality. Do not remove the cover until you begin installing the photodeveloper.

3 Remove one of the

photodevelopers from its packing material.

You can install the photodevelopers in any order. However, it may be easier to install them from left to right: black, yellow, cyan, and magenta.

4 Remove the tape from the

photodeveloper.

5 Align the photodeveloper with the

slot in the printer as shown.

6 While holding the photodeveloper

with your left hand and the photodeveloper cover with your right hand, slide the photodeveloper in until the unit is fully seated.

As the photodeveloper slides in, remove the photodeveloper cover.

7 Repeat steps 3 through 6 to install

the remaining photodevelopers.

Installing the toner cartridges Your printer ships with four color-coded

starter toner cartridges. Starter toner cartridges have a yield of up to 8,000 pages.

You must install the toner cartridges inside the top cover of the printer. Each cartridge has its own color-coded position.

Note: Use a brush or cold water to remove any toner that

has soiled clothing.

1 Remove one of the toner

cartridges from its packing material.

You can install the cartridges in any order. However, it may be easier to install them from left to right: black, yellow, cyan, and magenta.

2 Gently shake the toner cartridge to

distribute the toner evenly.

3 Remove the shipping tape and any

additional packing material.

4 Align the toner cartridge with its

slot in the printer.

The toner cartridge is placed to the right of the corresponding colored label.

Colored label

5 Slide the toner cartridge in until the

cartridge is fully seated.

6 Push the waste toner arm onto the

photodeveloper until it snaps into place.

7 Repeat steps 2 through 6 to install

the remaining toner cartridges.

Installing the oil coating roll Your printer ships with an oil coating roll

that must be installed for your printer to operate properly.

The oil coating roll is placed inside the fuser, located on the left side under the top cover.

Note: Use a brush or cold water to remove any toner that

has soiled clothing.

1 Remove the new oil coating roll

from its packaging.

2 Slide the oil coating roll into the

fuser.

3 Make sure the oil coating roll clicks

into place.

Closing the top cover

CAUTION: Before closing the top cover, make sure the

area under the cover is free of hands, clothing, and other items.

Lifting points

1 Place both hands on the top cover.

2 Press down firmly until the top

cover clicks into place.

3 Rotate the top cover locking lever

to the right.

If you cannot rotate the locking lever, the cover is not fully closed.

a Place both hands on the lifting

points and squeeze the right top cover latch.

b Lift the top cover. c Press down firmly until the top

cover clicks into place.

4 Close the front door.

Loading paper Complete these instructions to load

paper into any of the standard or optional trays. All trays are loaded in the same way.

1 Pull the tray out until it stops. 2 Press the metal plate down until it

locks.

3 Adjust the length and width guides

to the correct position for the size of paper you are loading.

Verifying printer setup

4 Flex the sheets of paper back and

forth to loosen them, and then fan them.

Do not fold or crease the paper. Straighten the edges of the stack on a level surface.

5 Place the paper in the tray, print

side down.

Do not exceed the maximum stack height. Overfilling the tray may cause jams.

6 Rotate the paper size dial until the

size of the paper in the tray is indicated.

7 Push the tray completely into the

printer.

Note: To prevent an electrical overload, plug your printer

into a properly grounded outlet on a non-ground fault interrupter (GFI) circuit.

Printer power cord

Power switch

Note: If you see a message other than Ready on the

display, refer to the printer publications CD for instructions on clearing the message.

1 Plug one end of the power cord

into the socket on the side of the printer and the other end into a properly grounded outlet.

2 Turn on the printer.

After the printer completes its internal tests, the Ready message is displayed.

Printing a menu settings page 1 Press Menu until you see

UTILITIES MENU, and then

Select.

press

2 Press Menu until you see PRINT

MENUS, and then press

print the page. The message Printing Menus appears on the display.

Select to

3 Verify the options you installed are

correctly listed under “Installed Features” and “Printer Information.”

Printing a network setup page 1 Press Menu until you see

UTILITIES MENU, and then

Select.

press

2 Press Menu until you see Print

Net Setup, and then press

to print the page.

Save the network setup page after it prints. You will use it later.

Select

Prepare for scanner installation 1 Turn the printer off.

2 Turn your computer and any other

peripherals off.

Installing the printer operator panel cover Installing the operator panel cover is

optional. A virtual printer operator panel can be accessed from the scanner touch screen.

1 Locate the four adhesive pads on

the bottom of the operator panel cover.

2 Remove the four adhesive pad

covers.

3 Align and press the cover over the

printer operator panel.

Unpack the optional cabinet You can purchase an optional scanner

cabinet. The scanner cabinet fits over the printer high capacity feeder. The cabinet has casters for easy access to the high capacity feeder.

1 Open the MFP cabinet box and

remove all items.

2 Make sure you have the following

items:

• Cabinet

• Power supply bracket

Power supply bracket

Hardware bag

Optional scanner cabinet

• Hardware bag (used later in

setup)

– Cabinet thumbscrew – Washer – Short screws (2) – Long screws (2)

3 Place the cabinet in an area that

will be convenient for scanner setup.

Step 5: Install the scanner

Unpack the scanner

1 Open the scanner boxes and then

Automatic document feeder

Power supply

Scanner

ADF thumbscrews

Publication package

Telephone cable

Ethernet cable

Power supply cord

remove all items except the scanner and automatic document feeder.

2 Make sure you have the following

items:

• Scanner

• Automatic document feeder

• Publication package with Setup

Guide, MFP CD, and a set of Quick References (in different

languages)

• Telephone fax line cable

(RJ-11)

• Ethernet cable (RJ-45) (with

toroid) This Ethernet cable is used to

connect the scanner with the printer.

• Power supply

• Power supply cord (this may be

a straight or Y-cord)

• ADF thumbscrews (2)

The box may also contain an adapter for telephone fax line cable (not shown).

3 Place all items except the scanner

aside for later use.

Install the scanner If you did not purchase an optional

scanner cabinet, place the scanner on a flat, stable surface close to the printer and then procede to “Install the automatic document feeder” on page 33.

CAUTION: The scanner weighs 24.5 kg (54 Ib) and

requires at least two people to lift it safely. Anytime you move or lift the scanner, make sure you have enough people to help you.

1 Remove the scanner from the box

and place it on the cabinet.

2 Place the washer on the

thumbscrew.

3 Open the cabinet door. 4 Insert the cabinet thumbscrew

through the bottom of the cabinet and into the bottom of the scanner.

5 Tighten the thumbscrew securely.

Install the automatic document feeder

1 Remove the automatic document

feeder from the box and remove any packing material.

2 Align and insert the hinges into the

pockets on the rear of the scanner.

3 Close the automatic document

feeder.

4 Insert two ADF thumbscrews

through the bottom of the scanner pockets and into the bottom of the automatic document feeder hinges.

5 Tighten the ADF thumbscrews

securely.

There will be a small gap between the thumbscrew head and scanner pocket after tightening the thumbscrews. This allows the automatic document feeder to be closed when copying pages from a book.

6 Move the lock switch to the

unlocked position.

The scanner will not function if it is not unlocked.

7 Lift the feed tray and lock the

support legs into the scanner slots.

If you do not have an optional scanner cabinet, go to Step 6: “Attach the cables and power cord” on page 35.

8 Move the cabinet beside the

printer.

Step 6: Attach the cables and

power cord

Attaching the Ethernet cable and automatic document feeder cable

The Ethernet cable (RJ-45) lets the scanner and printer communicate with each other. The automatic document feeder cable provides power and information from the scanner to the automatic document feeder.

1 Plug the Ethernet cable (RJ-45)

into the Ethernet port on the back of the printer.

2 Connect the Ethernet cable

(RJ-45) to network connection one on the back of the scanner.

1 Connect the automatic document

feeder cable to the connector on the scanner.

2 Securely tighten the screws on the

automatic document feeder cable.

A screwdriver may be needed to tighten the screws securely.

If the screws are not tightened, the automatic document feeder cable may loosen and stop power to the automatic document feeder.

Attaching the network and phone cables

Connect the printer to the network and telephone line.

1 Connect an Ethernet cable (not

supplied) to network port two on the back of the scanner.

2 Connect the Ethernet cable to a

network outlet.

Note: Germany: Use only the German TAE type F

adapter shipped with this product because it contains a billing tone filter. The adapter is designed only for the F connector of the German wall outlet. This must be the only device attached to the NFN wall receptacle. Switzerland: Use only the Swiss adapter shipped with this product because it contains a billing tone filter.

3 Connect the RJ-11 telephone fax

line cable into the fax modem port on the back of the scanner.

4 Connect the fax line cable to the

phone outlet.

If you received a telephone adapter specifically designed for use in your country or region, attach the telephone adapter to the telephone fax line cable and plug the fax line cable into the phone outlet.

Attaching the power supply and power cord

Note: If you do not have an optional scanner cabinet, you

do not have a power supply bracket. Go to step 3 on page 39.

The power supply bracket must be attached to the rear of the optional scanner cabinet and the power supply attached to the bracket.

1 Attach the power supply bracket to

the rear of the cabinet with two short screws.

2 Attach the power supply to the

bracket with two long screws.

3 Connect the power cord attached

to the power supply to the scanner.

If you don’t have an optional cabinet, place the power supply on the floor or a table close to the scanner.

4 Connect the power supply cord to

the power supply.

a If you have a Y-cord, remove

the printer power cord and set it aside for later use.

b Connect the printer and power

supply together using the Ycord.

5 Connect the power supply cord to

a properly grounded outlet, but do not turn the power on yet.

If you used a Y-cord, connect the printer power supply cord to the Ycord and then connect the other end to a properly grounded outlet.

Step 7:7: Power up and change

configuration settings

Performing a power up sequence

1 Turn on the printer. 2 Turn on the scanner. 3 Turn on your computer and any

other peripherals.

The MFP requires time to warm up after you turn it on. During this period, the message Please wait while the device initializes appears on the touch screen.

After the MFP completes its tests, the Home screen is displayed on the touch screen.

Hardware setup is now complete. You are ready to configure the MFP.

Configuring your MFP A number of settings are available for

customizing the MFP output to suit your needs. Some settings or values are displayed only if a specific option is installed on your printer.

There are three methods to change the copy default settings for your MFP. They are 1) manually entering the information through the MFP touch screen, 2) using your browser to access the MFP IP address and then entering the Configuration menu, or 3) using MarkVision™ Professional to access the MFP IP address and enter the Configuration menu.

Configuring for TCP/IP Assigning a printer/scanner

IP address

If your network is using DHCP, an IP address is automatically assigned after you connect the network cable to the printer.

1 Look for the address under the

“TCP/IP” heading on the network setup page you printed earlier.

2 Go to “Verifying the IP settings” on

page 42, and begin with step 2.

If your network is not using DHCP, then you must manually assign an IP address to the printer.

1 From the Home screen, touch the

Key icon, and then touch System Configuration.

2 Under Printer/Print Server, touch

Setup and Configuration.

3 Under the Print Server, touch

TCP/IP.

4 Address, Netmask, and Gateway

are required fields, and should have nonzero values. If necessary, use the virtual keyboard and enter the appropriate information for your network. Set any additional information you want.

5 Touch Submit when you are

finished entering information.

6 Wait for the configuration page to

refresh, and then verify the parameters are as intended.

After configuring the IP address, you can use your Web browser to remotely view and manage the MFP. Type the IP address in the URL field of the browser (for example, http://192.168.236.24), and then press Enter.

Verifying the IP settings

Note: On Windows computers, click Start Programs

Command prompt (or Accessories Command prompt if using Windows 2000).

1 Print another network setup page.

Look under the “TCP/IP” heading and make sure the IP address, netmask, and gateway are what you expected.

See “Printing a network setup page” on page 28 if you need help.

2 Ping the printer and verify that it

responds. For example, at a command prompt on a network computer, type ping followed by the new printer IP address (for example, 192.168.0.11):

ping xxx.xxx.x.xx If the printer is active on the

network, you receive a reply.

Configuring for Pull Printing If your printer has an optional

ImageQuick firmware card installed, it can be configured for Pull Printing once an IP address has been assigned.

For detailed configuration instructions, refer to the CD that shipped with the ImageQuick card.

Configuring Scan to E-mail 1 Type the MFP IP address in your

browser URL field (for example, http://192.168.236.24), and then press Enter.

2 Click Configuration. 3 Click Scan to E-mail General

Setup.

4 Type the SMTP gateway of your

network or Internet service provider in the appropriate field. Specify a default e-mail address for the message reply line.

5 Click Submit.

Configuring fax setup The Telephone Consumer Protection Act

of 1991 requires all outgoing faxes to contain specific information in a margin at the top or bottom of each transmitted page, or on the first page of the transmission.

Use your Web browser to set the required fax information:

1 Type the MFP IP address in your

browser URL field (for example, http://192.168.236.24), and then press Enter.

2 Click Configuration, and then

click Fax Setup

— If Analog doesn’t appear in the

drop-down menu, select it now. Click Submit.

— If Analog does appear in the

drop-down menu, click Configuration.

3 After the configuration page

refreshes, enter the required FCC information:

— Station Name (a personal

name or company name)

— Station Number (the fax phone

number)

Set or change any additional fax settings, and then click Submit.

4 Check the current date and time:

a Click Configuration. b Click Setup and

Configuration.

c Click Date and Time.

5 Verify the date and time:

— If they are correct, you are

done.

— If they are not correct, click the

Set Date and Time link under the Current Date and Time. Enter the date and time information in a numerical format (YYYY-MM-DDHH:MM), and then click Submit.

If you want to configure for the Fax Server mode, return to the Fax Setup configuration page and switch modes.

Registering with a Windows NT domain server

To use Windows NT Authentication as a way of restricting or tracking access to your MFP, you must first register the device with a Windows NT domain. Contact your network administrator for assistance with registering with a Windows NT domain.

Note: In order to register the MFP with a Windows NT

domain, you must have an administrator account name and password for the intended domain.

Touch the Key icon on the Home screen, and then touch Windows NT Domain Registration. Tips are on the screens to help you with the registration process.

Step 8: Verify MFP setup

Making a test copy Make a one-page copy and test the

automatic document feeder:

1 Place your document faceup in the

automatic document feeder.

2 Press the green Start button to the

right of the touch screen (Copy is the default setting for the MFP).

Sending a test fax Send a one-page test fax to a known fax

machine:

1 From the Home screen, touch the

Fax icon.

2 In the Fax destination screen,

enter a fax number using the virtual keypad.

3 Place your document faceup in the

automatic document feeder.

4 Touch Fax It or press Start to send

the fax.

Sending a test e-mail Send a one-page test e-mail to a known

e-mail address:

1 From the Home screen, touch the

E-mail icon.

2 In the E-mail destination screen,

enter an e-mail address using the virtual keypad.

3 Place your document faceup in the

automatic document feeder.

4 Touch Send It or press Start to

scan and send the document.

Sending a network print job to the MFP

Use a software program to send a network print job to your MFP. Refer to your printer documentation for assistance with setting up a computer for network printing.

The optional finisher Your printer supports an optional finisher.

To install the finisher, refer to finisher setup guide.

When you complete finisher installation, return to Step 9: “Distribute MFP user instructions” on page 48 in this book.

Step 9: Distribute MFP user

instructions

Finding user instructions MFP online documentation includes

helpful instructions for making copies, sending faxes, and scanning documents to e-mail, FTP destinations, or back to your computer.

To view the available information on the MFP CD, click View Documentation, and then select your MFP.

Distributing user information Here are several ways to distribute MFP

information:

• Print copies of each set of user

instructions stored on the MFP CD, and manually deliver them to users.

• Copy the PDF containing the user

instructions and store it in a convenient common location on your network or Intranet. The PDF is stored in the Pubs directory on the MFP CD.

• Browse the Lexmark™ Web site

(www.lexmark.com) and access the information there. Save the URL and send the link to your MFP users.

Limiting MFP use The system administrator can control

access to copy, fax, e-mail, and profiles.

Note: Profiles are jobs whose parameters have been set

at a remote location and then sent to the scanner. Selecting a Profile entry will start the job.

Note: If a function access setting is changed to require

users to identify themselves, an authentication method other than "Guest" must be selected on the Manage Function Access page. Using the authentication method of "Guest" you can turn functions off completely, but you cannot otherwise restrict access because the device doesn't know where to go to verify the user name or password.

Note: The chosen authentication methods (NT, LDAP or

Internal) must be properly set before users are able to authenticate and access the functions.

The are four options for securing a function. They are:

• Turning the function on so

everyone has access.

• Turning the function off so no one

has access.

• Requiring users to identify

themselves to use the function.

• Requiring users to enter a name

and password to access the function.

To change a function access, press the

Key icon Configuration Manage Function Access. Enter the appropriate

function and change the current value. Press Submit.

Solve setup problems

Problem Solution

The touch screen is blank and does not respond to touches.

A red exclamation point appears over the Copy icon on the Home screen.

The paper will not feed through the automatic document feeder.

My network print job does not print.

• Make sure the scanner is plugged in.

• Make sure the electrical outlets have power.

• Make sure the contrast control knob is not set to the darkest setting.

• Make sure all cables and cords are properly connected. For more information, see

“Attach the cables and power cord” on page 35.

• Turn the scanner off and then back on.

• If you are still having problems, contact Lexmark customer support at

http://support.lexmark.com.If you are still having problems, contact the place where you bought your MFP.

• Touch the Copy icon. Follow the instructions on the screen.

• Make sure the printer is plugged in and turned on.

• Make sure the Ethernet cables are connected to the correct ports. For more

information, see “Attach the cables and power cord” on page 35.

• Turn off the printer and the scanner. Turn the printer on, and then turn the scanner on.

• Make sure paper is inserted far enough.

• Make sure the automatic document feeder cable is securely fastened to the scanner.

• Make sure the automatic document feeder cover is latched securely.

• Open the automatic document feeder door. Make sure the pick pad is seated

correctly, and then close the door.

• Clean the feeder rollers and pick pad, and then try again. For more information, see

“Maintain your scanner” on page 52.

• If you are still having problems, contact Lexmark customer support at http://support.lexmark.com.If you are still having problems, contact the place where you bought your MFP.

1 Print a network setup page:

a From the Home screen, touch the Key icon, and then touch Print Reports. b Touch Network Setup Page.

2 Verify the IP address and settings.

I cannot send or receive analog faxes.

• Make sure the telephone fax line cable is properly connected to the port on the scanner and to the phone jack.

• Verify the phone line is analog.

Getting more help Launch the MFP CD, and then click

Contact Lexmark for a complete list of

Solve setup problems

phone numbers and Web sites.Contact the place where you bought your MFP.

Solve setup problems

Maintain your scanner

Clearing a paper jam 1 Press the release button on the

automatic document feeder and then open the cover.

2 Carefully pull out the jammed

paper.

If you cannot remove the jammed paper, open the document cover and move the roller lever forward. Then carefully pull out the jammed paper.

Maintain your scanner

3 Close the document cover.

4 Close the automatic document

feeder.

Make sure the cover is closed securely.

Cleaning the automatic document feeder

Feed rollers

The scanner parts can become contaminated with ink, toner particles, or paper coatings. Clean the scanner feed rollers if documents do not feed smoothly or easily, or if several pages feed at one time.

1 Turn off and disconnect the power

to the scanner.

2 Press the release button on the

automatic document feeder and then open the cover.

3 Dampen a clean, lint-free cloth or

cotton swab with isopropyl alcohol (95%).

4 Wipe the feed rollers by moving

the swab from side to side.

5 Rotate the roller forward with your

finger and repeat step 4 until the entire roller is cleaned.

Maintain your scanner

6 Close the automatic document

feeder.

Make sure the cover is closed securely.

7 Reconnect the power and turn the

scanner back on.

Cleaning the scanner glass 1 Open the document cover.

Glass

2 Dampen a clean, lint-free cloth or

cotton swab with isopropyl alcohol (95%).

3 Wipe the scanner glass and

automatic document feeder area by moving the cloth or swab from side to side.

Maintain your scanner

4 Close the document cover.

Moving the scanner If you need to transport the scanner,

follow these instructions to relock the scanner:

Warning: Failure to lock the scan mechanism before

moving the scanner can cause internal damage.

1 Turn the scanner off.

Maintain your scanner

2 Open the document cover.

CAUTION: The combined scanner and automatic

document feeder weighs 29 kg (64 Ib) and requires at least two people to lift it safely. Anytime you move or lift the scanner, make sure you have enough people to help you.

3 Turn the scanner on. 4 When the scanning mechanism

reaches the far left side of the scanner glass, quickly turn the scanner off.

5 Move the switch to the locked

position.

6 Close the document cover.

Maintain your scanner

Notices

The following notices apply to machine type 4036-402.

The following telecommunications notices apply to those machines in which the print server is installed.

Electronic emission notices

Warning: This is a Class A product. In a domestic

environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

FCC rules Part 15

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

The FCC Class A limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment.

Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1329605 for parallel attach or 12A2405 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.

Industry Canada compliance statement

This Class A digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulations.

Avis de conformité aux normes de l’industrie du Canada

Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

European Community (EC) directives conformity

This product is in conformity with the protection requirements of EC Council directives 89/336/EEC, 73/23/EEC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment.

Notices

A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France.

This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950.

Japanese VCCI notice

Radio interference notice Warning: This is a Class A product. In a domestic

environment, this product may cause radio interference, in which case, the user may be required to take adequate measures.

Telecommunications notices

FCC rules Part 68

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the America’s Carriers Telecommunication Association (ACTA). On the back of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone company.

This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.

A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See “Attaching the network and phone cables” on page 36 for more information.

The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact your local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label.

If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will notify the customer as soon as possible. You will also be advised of your right to file a complaint with the FCC.

Notices

The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

If trouble is experienced with this equipment, for repair or warranty information, launch the MFP CD, and then click Contact Lexmark for a complete list of phone numbers and Web sites. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

This equipment contains no user serviceable parts. For repair and warranty information, launch the MFP CD, and then click Contact Lexmark for a complete list of phone numbers and Web sites.

Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information.

If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges.

contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.)

See the section in this publication entitled “Configuring fax setup” on page 43 in order to program this information into your fax machine.

Notice to users of the Canadian telephone network

This product meets the applicable Industry Canada technical specifications.

The Ringer Equivalence Number (REN) is an indication of the maximum number of terminals allowed to be connected to a telephone interface. The terminus of an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of all the devices does not exceed five. The modem REN is located on the rear of the equipment on the product labeling.

This equipment uses CA11A telephone jacks.

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless said message clearly

Notices

Using this equipment in Germany

This equipment requires a German billing tone filter Lexmark part number 14B5123 to be installed on any line which receives metering pulses in Germany. Metering pulses may or may not be present on analog lines in Germany. The subscriber may request that metering pulses be placed on the line, or can have them removed by calling the German network provider. Normally, metering pulses are not provided unless specifically requested by the subscriber at the time of installation.

Using this equipment in Switzerland

This equipment requires a Swiss billing tone filter Lexmark part number 14B5109 to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.

Notices

P/N 10P0038 E.C. 1P0011

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.

www.lexmark.com

Lexmark 5500 MFP User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Using this book

Turning off the printer If you are installing a scanner after initial

Selecting a location for your printer and MFP

Customizing your MFP option You can customize your MFP with

Installing the printer base or cabinet You can purchase an optional printer

Positioning the printer 1 Open the printer box and then

Installing an optional duplex unit Your printer supports an optional duplex

The optional high capacity feeder Your printer supports an optional high

Reinstalling the system board cover After you have finished installing cards on

Installing the photodevelopers Your printer ships with four color-coded

Installing the toner cartridges Your printer ships with four color-coded

Installing the oil coating roll Your printer ships with an oil coating roll

Closing the top cover

Loading paper Complete these instructions to load

Verifying printer setup

Prepare for scanner installation 1 Turn the printer off.

Unpack the scanner

Install the scanner If you did not purchase an optional

Attaching the network and phone cables

Attaching the power supply and power cord

Performing a power up sequence

Configuring your MFP A number of settings are available for

Registering with a Windows NT domain server

Making a test copy Make a one-page copy and test the

Sending a test fax Send a one-page test fax to a known fax

The optional finisher Your printer supports an optional finisher.

Finding user instructions MFP online documentation includes

Distributing user information Here are several ways to distribute MFP

Limiting MFP use The system administrator can control

Solve setup problems

Getting more help Launch the MFP CD, and then click

Maintain your scanner

Clearing a paper jam 1 Press the release button on the

Cleaning the automatic document feeder

Cleaning the scanner glass 1 Open the document cover.

Moving the scanner If you need to transport the scanner,

Notices