Using this guide.........................................................................................................................................8
Finding information about the printer......................................................................................................8
Selecting a location for the printer.............................................................10
Available internal options.................................................................................................................................12
Accessing the controller board .........................................................................................................................12
Installing an optional card ................................................................................................................................ 12
Installing a memory card ..................................................................................................................................14
Installing an Internal Solutions Port..................................................................................................................16
Installing a printer hard disk ............................................................................................................................. 23
Removing a printer hard disk............................................................................................................................25
Setting up the printer software...............................................................................................................28
Installing the printer software ..........................................................................................................................28
Updating available options in the printer driver ..............................................................................................29
Using the printer control panel.........................................................................................................................37
Understanding the colors of the Sleep button and indicator lights..................................................................38
Accessing the controller board .........................................................................................................................40
Loading paper and specialty media.........................................................................................................41
Contents3
Setting the paper size and type ........................................................................................................................ 41
Configuring Universal paper settings................................................................................................................41
Using the standard bin and paper stop ............................................................................................................41
Loading the multipurpose feeder ..................................................................................................................... 46
Linking and unlinking trays ...............................................................................................................................50
Printing a document .........................................................................................................................................52
Printing from a flash drive or mobile device.....................................................................................................53
Printing confidential and other held jobs .........................................................................................................55
Printing information pages ............................................................................................................................... 56
Canceling a print job .........................................................................................................................................57
Managing the printer..............................................................................................................................58
Finding advanced networking and administrator information .........................................................................58
Checking the virtual display..............................................................................................................................58
Configuring supply notifications from the Embedded Web Server .................................................................. 58
Copying printer settings to other printers ........................................................................................................59
Creating a printer control panel PIN .................................................................................................................60
Printing a menu settings page ..........................................................................................................................60
Printing a network setup page..........................................................................................................................61
Checking the status of parts and supplies ........................................................................................................61
Securing the printer ..........................................................................................................................................66
Using MS610de..........................................................................................68
Learning about the printer......................................................................................................................68
Using the printer control panel.........................................................................................................................69
Understanding the colors of the Sleep button and indicator lights..................................................................69
Understanding the home screen ......................................................................................................................70
Using the touch-screen buttons .......................................................................................................................71
Accessing the controller board .........................................................................................................................74
Setting up and using the home screen applications................................................................................76
Finding the IP address of the computer............................................................................................................76
Finding the IP address of the printer ................................................................................................................77
Accessing the Embedded Web Server ..............................................................................................................77
Customizing the home screen ..........................................................................................................................77
Activating the home screen applications..........................................................................................................78
Setting up Remote Operator Panel...................................................................................................................79
Exporting and importing a configuration..........................................................................................................79
Contents4
Loading paper and specialty media.........................................................................................................80
Setting the paper size and type ........................................................................................................................ 80
Configuring Universal paper settings................................................................................................................80
Using the standard bin and paper stop ............................................................................................................81
Loading the multipurpose feeder ..................................................................................................................... 86
Linking and unlinking trays ...............................................................................................................................89
Printing forms ...................................................................................................................................................91
Printing a document .........................................................................................................................................91
Printing from a flash drive or mobile device.....................................................................................................93
Printing confidential and other held jobs .........................................................................................................95
Printing information pages ............................................................................................................................... 96
Canceling a print job .........................................................................................................................................97
Managing the printer..............................................................................................................................97
Setting up serial printing...................................................................................................................................97
Changing port settings after installing a new network Internal Solutions Port................................................99
Finding advanced networking and administrator information .......................................................................101
Checking the virtual display............................................................................................................................101
Configuring supply notifications from the Embedded Web Server ................................................................ 101
Copying printer settings to other printers ......................................................................................................102
Creating a printer control panel PIN ...............................................................................................................103
Printing a menu settings page ........................................................................................................................103
Printing a network setup page........................................................................................................................104
Checking the status of parts and supplies ......................................................................................................104
Securing the printer ........................................................................................................................................ 109
Paper and specialty media guide..............................................................114
Using specialty media............................................................................................................................114
Paper guidelines....................................................................................................................................116
Supported paper sizes, types, and weights...........................................................................................119
Understanding the printer menus............................................................122
Paper menu...........................................................................................................................................123
Help menu.............................................................................................................................................168
Saving money and the environment.........................................................170
Saving paper and toner.........................................................................................................................170
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a
danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a
lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local
regulations.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
• Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer before moving it.
• If an optional tray is installed, then remove it from the printer. To remove the optional tray, slide the latch on the
right side of the tray toward the front of the tray until it clicks into place.
• Use the handholds located on both sides of the printer to lift it.
• Make sure your fingers are not under the printer when you set it down.
• Before setting up the printer, make sure there is adequate clearance around it.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a service representative.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer,
unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
Safety information7
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all
other trays closed until needed.
CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as
the fax feature, power cord, or telephone, during a lightning storm.
SAVE THESE INSTRUCTIONS.
Overview8
Overview
Using this guide
This User’s Guide provides general and specific information on using the printer models that are listed on the cover
page.
The following chapters contain information applicable to all printer models:
• Selecting a location for the printer
• Additional printer setup
• Paper and specialty media guide
• Understanding printer menus
• Saving money and the environment
• Maintaining the printer
• Clearing jams
• Troubleshooting
To find instructions for your printer:
• Use the table of contents.
• Use the Search function or the Find toolbar of your application to search for page content.
Finding information about the printer
What are you looking for?Find it here
Initial setup instructions:
• Connecting the printer
• Installing the printer software
Additional setup and instructions for using the printer:
• Selecting and storing paper and specialty media
• Loading paper
• Configuring printer settings
• Viewing and printing documents and photos
• Setting up and using the printer software
• Configuring the printer on a network
• Caring for and maintaining the printer
• Troubleshooting and solving problems
Setup documentation—The setup documentation came
with the printer and is also available at
http://support.lexmark.com.
User's Guide and Quick Reference Gu ide—The guides may
be available on the Software and Documentation CD.
For more information, visit
http://support.lexmark.com.
Instructions for:
• Connecting the printer to an Ethernet network
• Troubleshooting printer connection problems
Networking Guide—Open the Software and
Documentation CD, and then navigate to:
Documentation > User’s Guide and other publications >
Networking Guide
Overview9
What are you looking for?Find it here
Help using the prin ter softwareWindows or Mac Help—Open a printer software program
or application, and then click Help.
?
Click
Notes:
to view context‑sensitive information.
• Help is automatically installed with the printer
software.
• The printer software is located in the printer
program folder or on the desktop, depending on
your operating system.
The latest supplemental information, updates, and customer
support:
• Documentation
• Driver downloads
• Live chat support
• E‑mail support
• Voice support
Lexmark support Web site—
http://support.lexmark.com
Note: Select your country or region, and then select
your product to view the appropriate support site.
Support telephone numbers and hours of operation for
your country or region can be found on the support Web
site or on the printed warranty that came with your
printer.
Record the following information (located on the store
receipt and at the back of the printer), and have it ready
when you contact customer support so that they may
serve you faster:
• Machine Type number
• Serial number
• Date purchased
• Store where purchased
Warranty informationWarranty information varies by country or region:
• In the U.S.—See the Statement of Limited Warranty
included with this printer, or at
http://support.lexmark.com.
• In other countries and regions—See the printed
warranty that came with your printer.
Selecting a location for the printer10
Selecting a location for the printer
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
options, then leave enough room for them also. It is important to:
• Set up the printer near a properly grounded and easily accessible electrical outlet.
• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee
156 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Clean, dry, and free of dust.
– Away from stray staples and paper clips.
– Away from the direct airflow of air conditioners, heaters, or ventilators.
– Free from direct sunlight and humidity extremes.
• Observe the recommended temperatures and avoid fluctuations.
Ambient temperature 15.6 to 32.2°C (60 to 90°F)
Storage temperature 1 to 35°C (34 to 95°F)
5
4
3
1
1
2
1Right side 30 cm (12 in.)
2Front51 cm (20 in.)
3Left side20 cm (8 in.)
4Rear20 cm (8 in.)
5Top30 cm (12 in.)
Selecting a location for the printer11
5
4
1
1
3
2
1Right side 30 cm (12 in.)
2Front51 cm (20 in.)
3Left side20 cm (8 in.)
4Rear20 cm (8 in.)
5Top30 cm (12 in.)
Additional printer setup12
Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have other devices attached to the printer, then turn them
off as well, and unplug any cables going into the printer.
Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.
Touch a metal surface on the printer before touching any controller board electronic components or connectors.
This internal option is available only in the MS610de printer model.
*
*
Accessing the controller board
Access the controller board to install internal options.
For MS510dn and MS610dn, see “Accessing the controller board” on page 40.
For MS610de, see “Accessing the controller board” on page 74.
Installing an optional card
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have other devices attached to the printer, then turn them
off as well, and unplug any cables going into the printer.
Additional printer setup13
Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.
Touch a metal surface on the printer before touching any controller board electronic components or connectors.
1 Access the controller board.
For the MS510dn and MS610dn printer models, see “Accessing the controller board” on page 40.
For the MS610de printer model, see “Accessing the controller board” on page 74.
2 Unpack the optional card.
Warning—Potential Damage: Avoid touching the connection points along the edge of the card.
3 Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the controller board.
2
1
Additional printer setup14
4 Push the card firmly into place as shown in the illustration.
Warning—Potential Damage: Improper installation of the card may cause damage to the card and the
controller board.
Note: The entire length of the connector on the card must touch and be flushed against the controller board.
5 For the MS510dn and MS610dn printer models, close the controller board access door.
For the MS610de printer model, close the controller board shield, and then close the access door.
Note: When the printer software and any hardware options are installed, you may need to manually add the options
in the printer driver to make them available for print jobs. For more information, see “Updating available options in
the printer driver” on page 29.
Installing a memory card
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any controller board electronic components or connectors.
Additional printer setup15
An optional memory card can be purchased separately and attached to the controller board.
1 Access the controller board.
For the MS510dn and MS610dn printer models, see “Accessing the controller board” on page 40.
For the MS610de printer model, see “Accessing the controller board” on page 74.
2 Unpack the memory card.
Warning—Potential Damage: Do not touch the connection points along the edge of the card. Doing so may
cause damage.
3 Align the notch (1) on the memory card with the ridge (2) on the connector.
1
2
4 Push the memory card straight into the connector and forward into the controller board wall until it clicks into
place.
1
2
5 For the MS510dn and MS610dn printer models, close the controller board access door.
For the MS610de printer model, close the controller board shield, and then close the access door.
Additional printer setup16
Note: When the printer software and any hardware options are installed, you may need to manually add the options
in the printer driver to make them available for print jobs. For more information, see “Updating available options in
the printer driver” on page 29.
Installing an Internal Solutions Port
The controller board supports one optional LexmarkTM Internal Solutions Port (ISP). This option is supported only in
MS610de printer model.
Note: This task requires a flat‑head screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.
Touch a metal surface on the printer before touching any controller board electronic components or connectors.
1 Open the controller board access door.
Additional printer setup17
2 Lightly press the stop on the left side of the access door, and then slide the access door to remove it.
1
2
3
3 Unpack the ISP kit.
Note: Make sure to remove and discard the small cable attached to the white connector.
1
6
2
5
1ISP solution
2Screw to attach the ISP to the bracket
4
3
3ISP exterior cover
4Screws to attach the ISP metal bracket to the printer cage
5Plastic bracket
6Long ISP cable
Additional printer setup18
4 Place the plastic bracket inside the ISP exterior cover until it clicks into place.
5 Slide and push the ISP solution into the plastic bracket.
1
6 Secure the ISP solution to the plastic bracket using the long screw.
2
Additional printer setup19
7 Tighten the two screws on the end of the ISP solution.
8 Attach the white plug of the ISP solution interface cable into the white receptacle on the ISP.
Additional printer setup20
9 Attach the ISP exterior cover at an angle by inserting the left hinges first.
10 Lower the rest of the cover, and then slide the cover to the right.
Additional printer setup21
11 Run the ISP cable through the controller board shield.
12 Open the shield using the green handle.
13 Attach the blue plug of the ISP solution interface cable into the blue receptacle on the controller board.
Note: If you have installed a printer hard disk, then you need to remove it. For more information, see
“Removing a printer hard disk” on page 25. To reinstall the printer hard disk, see “Installing a printer hard
disk” on page 23.
Additional printer setup22
14 Close the shield.
15 Close the ISP exterior cover.
Note: When the printer software and any hardware options are installed, it may be necessary to manually add the
options in the printer driver to make them available for print jobs. For more information, see “Updating available
options in the printer driver” on page 29.
Additional printer setup23
Installing a printer hard disk
Note: This option is available only in MS610de printer model.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any controller board electronic components or connectors.
1 Access the controller board.
For more information, see “Accessing the controller board” on page 74
Note: This task requires a flathead screwdriver.
2 Unpack the printer hard disk.
3 Install the printer hard disk on the controller board:
Warning—Potential Damage: Hold only the edges of the printed circuit board assembly. Do not touch or press
on the center of the printer hard disk. Doing so may cause damage.
a Using a flathead screwdriver, loosen the screws.
Additional printer setup24
b Align the screws on the printer hard disk to the slots on the controller board bracket, and then slide the printer
hard disk onto the brackets.
c Tighten the two screws.
d Insert the plug of the printer hard disk interface cable into the receptacle of the controller board.
Note: The plug and the receptacle are color‑coded blue.
Additional printer setup25
4 Close the controller board shield, and then close the access door.
Note: When the printer software and any hardware options are installed, you may need to manually add the options
in the printer driver to make them available for print jobs. For more information, see “Updating available options in
the printer driver” on page 29.
Removing a printer hard disk
Note: This option is supported only in MS610de printer model.
Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any controller board electronic components or connectors.
1 Access the controller board.
For MS610de printer model, see “Accessing the controller board” on page 74.
Note: This task requires a flathead screwdriver.
2 Loosen the screws that connect the printer hard disk to the controller board bracket.
Additional printer setup26
3 Unplug the printer hard disk interface cable from the receptacle in the controller board , leaving the cable attached
to the printer hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the
latch before pulling the cable out.
4 Hold the printer hard disk by the edges, and then remove it from the printer.
5 Close the controller board shield, and then close the access door.
Installing hardware options
Installing optional trays
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
1 Turn off the printer using the power switch, and then unplug the power cord from the electrical outlet.
1
2 Unpack the tray, and then remove all packing materials.
2
Additional printer setup27
3 Pull the tray completely out of the base.
2
4 Remove any packing material from inside the tray.
5 Insert the tray into the base.
6 Place the tray near the printer.
7 Align the printer with the tray, and then lower the printer into place.
Note: Optional trays lock together when stacked.
1
2
8 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.
Additional printer setup28
2
1
Note: When the printer software and any hardware options are installed, you may need to manually add the
options in the printer driver to make them available for print jobs. For more information, see “Updating
available options in the printer driver” on page 29.
To uninstall the optional trays, slide the latch on the right side of the printer toward the front of the printer until
it clicks into place, and then remove stacked trays one at a time from the top to the bottom.
Setting up the printer software
Installing the printer software
Notes:
• If you installed the printer software on the computer before but need to reinstall the software, then uninstall
the current software first.
• Close all open software programs before installing the printer software.
1 Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer.
• From our Web site:
Go to
www.lexmark.com, and then navigate to:
SUPPORT & DOWNLOADS > select your printer > select your operating system > download your software
installer package
2 Do either of the following:
• If you are using the Software and Documentation CD, then insert the CD and wait for the installation dialog to
appear.
If the installation dialog does not appear, then do the following:
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK.
In Windows 7 or earlier
a
Click , or click Start and then click Run.
b In the Start Search or Run dialog, type D:\setup.exe.
c Press Enter, or click OK.
Additional printer setup29
Note: D is the letter of your CD or DVD drive.
In Macintosh
Click the CD icon on the desktop.
• If you are using the downloaded software installer from the Web, then double‑click the installer that you have
saved in your computer. Wait for the Select Installation Type dialog to appear, and then click Install.
Note: If you are prompted to run your software installation package, then click Run.
3 Click Install, and then follow the instructions on the computer screen.
Updating available options in the printer driver
When any hardware options are installed, you may need to manually add the options in the printer driver to make
them available for use.
For Windows users
1 Open the printers folder.
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type control printers > OK
In Windows 7 or earlier
a Click or click Start, and then click Run.
b In the Start Search or Run dialog, type control printers.
c Press Enter, or click OK.
2 Depending on your device, do either of the following:
• Press and hold the printer you want to update.
• Right‑click the printer you want to update.
3 From the menu that appears, do either of the following:
• For Windows 7 or later, select Printer properties.
• For earlier versions, select Properties.
4 Click the Configuration tab.
5 Do either of the following:
• Click Update Now ‑ Ask Printer.
• Under Configuration Options, manually add any installed hardware options.
6 Click Apply.
For Macintosh users
1 From the Apple menu, navigate to either of the following:
• System Preferences > Print & Scan > select your printer > Options & Supplies > Driver
• System Preferences > Print & Fax > select your printer > Options & Supplies > Driver
Additional printer setup30
2 Add any installed hardware options, and then click OK.
Networking
Notes:
• Purchase a MarkNet
For information on installing the wireless network adapter, see the instruction sheet that came with the
adapter.
TM
N8352 wireless network adapter first before setting up the printer on a wireless network.
• A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi
Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network.
Preparing to set up the printer on an Ethernet network
To configure your printer to connect to an Ethernet network, organize the following information before you begin:
Note: If your network automatically assigns IP addresses to computers and printers, continue on to installing the
printer.
• A valid, unique IP address for the printer to use on the network
• The network gateway
• The network mask
• A nickname for the printer (optional)
Note: A printer nickname can make it easier for you to identify your printer on the network. You can choose to
use the default printer nickname, or assign a name that is easier for you to remember.
You will need an Ethernet cable to connect the printer to the network and an available port where the printer can
physically connect to the network. Use a new network cable when possible to avoid potential problems caused by a
damaged cable.
Installing the printer on an Ethernet network
For Windows users
1
Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer.
• From our Web site:
www.lexmark.com, and then navigate to:
Go to
SUPPORT & DOWNLOADS > select your printer > select your operating system > download your software
installer package
2 Do either of the following:
• If you are using the Software and Documentation CD, then insert the CD and wait for the installation dialog to
appear.
If the installation dialog does not appear, then do the following:
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