Lexmark 35S5700, 270, 35S3389 User Manual

MX310dn

User's Guide

May 2013 www.lexmark.com

Machine type(s):

7015

Model(s):

270

Contents 2

Safety information.......................................................................................6

Learning about the printer...........................................................................8

Finding information about the printer......................................................................................................8

Selecting a location for the printer............................................................................................................9

Printer configurations.............................................................................................................................10

Understanding the basic functions of the scanner..................................................................................11

Using the ADF and scanner glass.............................................................................................................12

Using the printer control panel...............................................................................................................13

Understanding the colors of the Sleep button and indicator lights........................................................13

Additional printer setup.............................................................................15

Installing internal options........................................................................................................................15

Installing hardware options.....................................................................................................................18

Attaching cables......................................................................................................................................22

Setting up the printer software...............................................................................................................23

Networking..............................................................................................................................................25

Verifying printer setup............................................................................................................................30

Loading paper and specialty media............................................................31

Setting the paper size and type...............................................................................................................31

Configuring Universal paper settings......................................................................................................31

Loading trays...........................................................................................................................................31

Loading the multipurpose feeder............................................................................................................36

Linking and unlinking trays......................................................................................................................40

Paper and specialty media guide................................................................43

Paper guidelines......................................................................................................................................43

Supported paper sizes, types, and weights.............................................................................................46

Using specialty media..............................................................................................................................49

Storing paper...........................................................................................................................................51

Printing......................................................................................................52

Printing a document................................................................................................................................52

Printing from a mobile device.................................................................................................................53

Contents 3

Printing confidential and other held jobs................................................................................................53

Printing information pages......................................................................................................................55

Canceling a print job................................................................................................................................55

Copying......................................................................................................57

Making copies.........................................................................................................................................57

Copying photos........................................................................................................................................58

Copying on specialty media.....................................................................................................................58

Customizing copy settings.......................................................................................................................60

Placing information on copies.................................................................................................................65

Canceling a copy job................................................................................................................................66

Understanding the copy options.............................................................................................................66

E-mailing....................................................................................................69

Setting up the printer to e-mail...............................................................................................................69

Creating an e-mail shortcut.....................................................................................................................70

E-mailing a document..............................................................................................................................70

Canceling an e-mail.................................................................................................................................71

Faxing........................................................................................................72

Setting up the printer to fax....................................................................................................................72

Sending a fax...........................................................................................................................................86

Creating a fax destination shortcut using the Embedded Web Server...................................................88

Customizing fax settings..........................................................................................................................89

Canceling an outgoing fax.......................................................................................................................90

Holding and forwarding faxes.................................................................................................................91

Understanding the fax options................................................................................................................92

Scanning....................................................................................................94

Scanning to an FTP address.....................................................................................................................94

Scanning to a computer..........................................................................................................................96

Understanding the printer menus..............................................................98

Menus list................................................................................................................................................98

Paper menu.............................................................................................................................................99

Reports menu........................................................................................................................................108

Network/Ports menu.............................................................................................................................109

Security menu.......................................................................................................................................115

Contents 4

Settings menu........................................................................................................................................117

Help menu.............................................................................................................................................147

Saving money and the environment.........................................................149

Saving paper and toner.........................................................................................................................149

Saving energy........................................................................................................................................150

Recycling................................................................................................................................................153

Securing the printer..................................................................................155

Statement of Volatility..........................................................................................................................155

Erasing volatile memory........................................................................................................................155

Erasing non‑volatile memory................................................................................................................155

Finding printer security information.....................................................................................................156

Maintaining the printer............................................................................157

Cleaning the printer parts.....................................................................................................................157

Checking the status of parts and supplies.............................................................................................159

Estimated number of remaining pages.................................................................................................159

Ordering supplies..................................................................................................................................160

Storing supplies.....................................................................................................................................161

Replacing supplies.................................................................................................................................162

Moving the printer................................................................................................................................166

Managing the printer...............................................................................168

Finding advanced networking and administrator information.............................................................168

Accessing the remote control panel......................................................................................................168

Setting up e‑mail alerts.........................................................................................................................168

Viewing reports.....................................................................................................................................169

Configuring supply notifications from the Embedded Web Server.......................................................169

Restoring factory default settings.........................................................................................................170

Clearing jams............................................................................................171

Avoiding jams........................................................................................................................................171

Understanding jam messages and locations.........................................................................................172

[x]‑page jam, open front door. [20y.xx]................................................................................................174

[x]‑page jam, open rear door. [20y.xx]..................................................................................................177

[x]‑page jam, clear standard bin. [20y.xx].............................................................................................178

[x]‑page jam, remove tray 1 to clear duplex. [23y.xx]...........................................................................179

Contents 5

[x]‑page jam, open tray [x]. [24y.xx].....................................................................................................180

[x]‑page jam, clear manual feeder. [25y.xx]..........................................................................................181

[x]‑page jam, open automatic feeder top cover. [28y.xx].....................................................................182

Troubleshooting.......................................................................................184

Understanding printer messages..........................................................................................................184

Solving printer problems.......................................................................................................................198

Solving print problems..........................................................................................................................203

Solving copy problems..........................................................................................................................227

Solving fax problems.............................................................................................................................230

Solving scanner problems.....................................................................................................................236

Embedded Web Server does not open.................................................................................................240

Contacting customer support................................................................................................................241

Notices.....................................................................................................243

Product information..............................................................................................................................243

Edition notice........................................................................................................................................243

Power consumption..............................................................................................................................247

Index........................................................................................................260

Safety information 6

Safety information

Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.

Do not place or use this product near water or wet locations.

CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

Refer service or repairs, other than those described in the user documentation, to a service representative.

This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.

Use only the telecommunications (RJ‑11) cord provided with this product or a 26 AWG or larger replacement when connecting this product to the public switched telephone network.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

Use only the power cord provided with this product or the manufacturer's authorized replacement.

CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see

www.lexmark.com/multifunctionprinters.

Safety information 7

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.

CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage:

• Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet.

• Disconnect all cords and cables from the printer before moving it.

• If an optional tray is installed, then remove it from the printer. To remove the optional tray, slide the latch on the

right side of the tray toward the front of the tray until it clicks into place.

• Use the handholds located on both sides of the printer to lift it.

• Make sure your fingers are not under the printer when you set it down.

• Before setting up the printer, make sure there is adequate clearance around it.

SAVE THESE INSTRUCTIONS.

Learning about the printer 8

Learning about the printer

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions:

• Connecting the printer

• Installing the printer software

Additional setup and instructions for using the printer:

• Selecting and storing paper and specialty media

• Loading paper

• Configuring printer settings

• Viewing and printing documents and photos

• Setting up and using the printer software

• Configuring the printer on a network

• Caring for and maintaining the printer

• Troubleshooting and solving problems

Instructions for:

• Connecting the printer to an Ethernet network

• Troubleshooting printer connection problems

Help using the prin ter software Windows or Mac Help—Open a printer software program

Setup documentation—The setup documentation came with the printer and is also available at

http://support.lexmark.com.

User's Guide and Quick Reference Gu ide—The guides may be available on the Software and Documentation CD.

For more information, visit

http://support.lexmark.com.

Networking Guide—Open the Software and Documentation CD, and then navigate to:

Documentation > User’s Guide and other publications > Networking Guide

or application, and then click Help.

Click

to view context‑sensitive information.

Notes:

• Help is automatically installed with the printer

software.

• The printer software is located in the printer

program folder or on the desktop, depending on your operating system.

Learning about the printer 9

What are you looking for? Find it here

The latest supplemental information, updates, and customer support:

• Documentation

• Driver downloads

• Live chat support

• E‑mail support

• Voice support

Lexmark support Web site—

http://support.lexmark.com

Note: Select your country or region, and then select

your product to view the appropriate support site. Support telephone numbers and hours of operation for

your country or region can be found on the support Web site or on the printed warranty that came with your printer.

Record the following information (located on the store receipt and at the back of the printer), and have it ready when you contact customer support so that they may serve you faster:

• Machine Type number

• Serial number

• Date purchased

• Store where purchased

Warranty information Warranty information varies by country or region:

• In the U.S.—See the Statement of Limited Warranty

included with this printer, or at

http://support.lexmark.com.

• In other countries and regions—See the printed

warranty that came with your printer.

Selecting a location for the printer

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more

trained personnel to lift it safely.

When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, then leave enough room for them also. It is important to:

• Set up the printer near a properly grounded and easily accessible electrical outlet.

• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee

156 standard.

• Provide a flat, sturdy, and stable surface.

• Keep the printer: – Clean, dry, and free of dust. – Away from stray staples and paper clips. – Away from the direct airflow of air conditioners, heaters, or ventilators. – Free from direct sunlight and humidity extremes.

• Observe the recommended temperatures and avoid fluctuations:

Ambient temperature 15.6 to 32.2°C (60 to 90°F)

Storage temperature ‑40 to 60°C (-40 to 140°F)

• Allow the following recommended amount of space around the printer for proper ventilation:

Learning about the printer 10

1 Right side 30 cm (12 in.)

2 Front 51 cm (20 in.)

3 Left side 20 cm (8 in.)

4 Rear 20 cm (8 in.)

5 Top 54 cm (21 in.)

Printer configurations

CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must

use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

www.lexmark.com/multifunctionprinters.

You can configure your printer by adding one optional 250‑ or 550‑sheet tray. For instructions on installing the optional tray, see “Installing optional trays” on page 19.

Learning about the printer 11

1 Printer control panel

2 Automatic document feeder (ADF)

3 ADF tray

4 ADF bin

5 Front door release button

6 Standard 250‑sheet tray

7 Optional 250‑ or 550‑sheet tray

8 50‑sheet multipurpose feeder

9 Paper stop

10 Standard bin

Understanding the basic functions of the scanner

• Make quick copies or set the printer to perform specific copy jobs.

• Send a fax using the printer control panel.

• Send a fax to multiple fax destinations at the same time.

• Scan documents and send them to your computer, an e-mail address, or an FTP destination.

• Scan documents and send them to another printer (PDF through an FTP).

Learning about the printer 12

Using the ADF and scanner glass

Automatic document feeder (ADF) Scanner glass

Use the ADF for multiple‑page documents. Note: The ADF scans only one side of the page.

Use the scanner glass for single‑page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

Using the ADF

• Load the document into the ADF tray faceup, short edge first.

• Load up to 50 sheets of plain paper into the ADF tray.

• Scan sizes from 105 x 148 mm (4.1 x 5.8 inches) wide to 216 x 368 mm (8.5 x 14.5 inches) long.

• Scan media weights from 52 to 120 g/m

(14–32 lb).

• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings)

into the ADF tray. Place these items on the scanner glass.

Using the scanner glass

When using the scanner glass:

• Place the document facedown on the scanner glass in the corner with the green arrow.

• Scan or copy documents up to 216 x 296.9 mm (8.5 x 11.69 inches).

• Copy books up to 12.7 mm (0.5 inch) thick.

Learning about the printer 13

Using the printer control panel

Use the To

1 Display

• View the printer status and messages.

• Set up and operate the printer.

2 Arrow buttons Scroll up and down or left and right.

3 Select button

• Select menu options.

• Save settings.

4 Address book button View all the stored addresses.

5 Redial button View the last number dialed.

6 Keypad Enter numbers, letters, or symbols.

7 Sleep button Enable Sleep mode or Hibernate mode.

Do the following to wake the printer from Sleep mode:

• Press any hard button.

• Open a door or cover.

• Send a print job from the computer.

• Perform a power‑on reset using the main power switch.

8 Cancel button Cancel all printer activity.

9 Start button Start a job, depending on which mode is selected.

10 Fax button Send faxes.

11 Back button Return to the previous screen.

12 Home button Go to the home screen.

13 Indicator light Check the status of the printer.

Understanding the colors of the Sleep button and indicator lights

The colors of the Sleep button and indicator l ights on the printer control panel signify a certain printer s tatus or condition.

Learning about the printer 14

Indicator light Printer status

Off The printer is off or in Hibernate mode.

Blinking green The printer is warming up, processing data, or printing.

Solid green The printer is on, but idle.

Blinking red The printer requires user intervention.

Sleep button light Printer status

Off The printer is off, idle or in Ready state.

Solid amber The printer is in Sleep mode.

Blinking amber The printer is entering or waking from Hibernate mode.

Blinking amber for 0.1 second, then goes completely off for 1.9 seconds in a slow, pulsing pattern

The printer is in Hibernate mode.

Additional printer setup 15

Additional printer setup

Installing internal options

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or

memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electircal outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

Available internal options

Memory cards

•

Flash memory

• Fonts

Accessing the controller board

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or

memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

1 Open the controller board access door.

Additional printer setup 16

2 Open the controller board shield using the green handle.

3 Use the following illustration to locate the option card connector.

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.

Touch something metal on the printer before touching any controller board electronic components or connectors.

4 Close the shield, and then the access door.

Additional printer setup 17

Installing an optional card

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or

memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any controler board electronic components or connectors.

1 Access the controller board.

For more information, see “Accessing the controller board” on page 15.

2 Unpack the optional card.

Warning—Potential Damage: Avoid touching the connection points along the edge of the card.

3 Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the controller board.

Additional printer setup 18

4 Push the card firmly into place as shown in the illustration.

Warning—Potential Damage: Improper installation of the card may cause damage to the card and the

controller board.

Note: The entire length of the connector on the card must touch and be flushed against the controller board.

5 Close the controller board shield, and then the controller board access door.

Note: When the printer software and any hardware options are installed, it may be necessary to manually add

the options in the printer driver to make them available for print jobs. For more information, see “Updating available options in the printer driver” on page 24.

Installing hardware options

Order of installation

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more

trained personnel to lift it safely.

Additional printer setup 19

Install the printer and any hardware options you have purchased in the following order:

www.lexmark.com/multifunctionprinters.

• Printer stand

• Optional 250‑ or 550‑sheet tray

• Printer

For more information on installing a printer stand, optional 250‑ or 550‑sheet tray, or spacer, see the setup sheet that came with the option.

Installing optional trays

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more

trained personnel to lift it safely.

www.lexmark.com/multifunctionprinters.

1 Turn off the printer using the power switch, and then unplug the power cord from the electrical outlet.

2 Unpack the tray, and then remove all packing material.

Additional printer setup 20

3 Pull out the tray from the base.

4 Remove any packing material from inside the tray.

5 Insert the tray into the base.

6 Place the tray near the printer.

7 Align the printer with the tray, and then slowly lower the printer into place.

Note: Optional trays lock together when stacked.

Additional printer setup 21

8 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.

Notes:

• When the printer software and any hardware options are installed, you may need to manually add the

options in the printer driver to make them available for print jobs. For more information, see “Updating available options in the printer driver” on page 24.

• To uninstall the optional trays, slide the latch on the right side of the printer toward the front of the printer

until it clicks into place, and then remove stacked trays one at a time from the top to the bottom.

Additional printer setup 22

Attaching cables

CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or

make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.

Connect the printer to the computer using a USB cable or to the network using an Ethernet cable.

Make sure to match the following:

• The USB symbol on the cable with the USB symbol on the printer

• The appropriate Ethernet cable with the Ethernet port

Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing or scanning. Loss of data or a malfunction can occur.

Use the To

1 Printer power cord

socket

2 Power switch Turn the printer on or off.

3 Ethernet port Connect the printer to an Ethernet network.

4 EXT port Connect additional devices (telephone or answering machine) to the printer and the

Connect the printer to a properly grounded electrical outlet.

telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region.

Note: Remove the adapter plug to access the port.

Additional printer setup 23

Use the To

5 LINE port Connect the printer to an active telephone line through a standard wall jack (RJ‑11), DSL filter,

or VoIP adapter, or any other adapter that allows you to access the telephone line to send and receive faxes.

6 USB printer port Connect the printer to a computer.

7 Security slot Attach a lock that will secure the printer in place.

Setting up the printer software

Installing the printer software

Notes:

• If you installed the printer software on the computer before but need to reinstall the software, then uninstall

the current software first.

• Close all open software programs before installing the printer software.

1 Obtain a copy of the software installer package.

• From the Software and Documentation CD that came with your printer.

• From our Web site:

Go to

www.lexmark.com, and then navigate to:

SUPPORT & DOWNLOADS > select your printer > select your operating system > download your software

installer package

2 Do either of the following:

• If you are using the Software and Documentation CD, then insert the CD and wait for the installation dialog to

appear. If the installation dialog does not appear, then do the following:

In Windows 8

From the Search charm, type run, and then navigate to: Apps list > Run > type D:\setup.exe > OK.

In Windows 7 or earlier

Click , or click Start and then click Run.

b In the Start Search or Run dialog, type D:\setup.exe. c Press Enter, or click OK.

Note: D is the letter of your CD or DVD drive.

In Macintosh

Click the CD icon on the desktop.

• If you are using the downloaded software installer from the Web, then double‑click the installer that you have

saved in your computer. Wait for the Select Installation Type dialog to appear, and then click Install.

Note: If you are prompted to run your software installation package, then click Run.

Additional printer setup 24

3 Click Install, and then follow the instructions on the computer screen.

Updating available options in the printer driver

When any hardware options are installed, you may need to manually add the options in the printer driver to make them available for use.

For Windows users

1 Open the printers folder.

In Windows 8

From the Search charm, type run, and then navigate to: Apps list > Run > type control printers > OK

In Windows 7 or earlier

a Click or click Start, and then click Run. b In the Start Search or Run dialog, type control printers. c Press Enter, or click OK.

2 Depending on your device, do either of the following:

• Press and hold the printer you want to update.

• Right‑click the printer you want to update.

3 From the menu that appears, do either of the following:

• For Windows 7 or later, select Printer properties.

• For earlier versions, select Properties.

4 Click the Configuration tab.

5 Do either of the following:

• Click Update Now ‑ Ask Printer.

• Under Configuration Options, manually add any installed hardware options.

6 Click Apply.

For Macintosh users

1 From the Apple menu, navigate to either of the following:

• System Preferences > Print & Scan > select your printer > Options & Supplies > Driver

• System Preferences > Print & Fax > select your printer > Options & Supplies > Driver

2 Add any installed hardware options, and then click OK.

Additional printer setup 25

Networking

Notes:

• Purchase a MarkNet

For information on installing the wireless network adapter, see the setup sheet that came with the adapter.

N8352 wireless network adapter first before setting up the printer on a wireless network.

• A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi

Protected Access (WPA), and WPA2 are types of security used on a network.

Preparing to set up the printer on an Ethernet network

To configure your printer to connect to an Ethernet network, organize the following information before you begin:

Note: If your network automatically assigns IP addresses to computers and printers, continue on to installing the printer.

• A valid, unique IP address for the printer to use on the network

• The network gateway

• The network mask

• A nickname for the printer (optional)

Note: A printer nickname can make it easier for you to identify your printer on the network. You can choose to use the default printer nickname, or assign a name that is easier for you to remember.

You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network. Use a new network cable when possible to avoid potential problems caused by a damaged cable.

Installing the printer on an Ethernet network

For Windows users

Obtain a copy of the software installer package.

• From the Software and Documentation CD that came with your printer.

• From our Web site:

www.lexmark.com, and then navigate to:

Go to SUPPORT & DOWNLOADS > select your printer > select your operating system > download your software

installer package

2 Do either of the following:

• If you are using the Software and Documentation CD, then insert the CD and wait for the installation dialog to

appear. If the installation dialog does not appear, then do the following:

In Windows 8

From the Search charm, type run, and then navigate to: Apps list > Run > type D:\setup.exe > OK

Additional printer setup 26

In Windows 7 or earlier

a Click , or click Start and then click Run. b In the Start Search or Run dialog, type D:\setup.exe. c Press Enter, or click OK.

Note: D is the letter of your CD or DVD drive.

• If you are using the downloaded software installer from the Web, then double‑click the installer that you have

saved in your computer. Wait for the Select Installation Type dialog to appear, and then click Install.

Note: If you are prompted to run your software installation package, then click Run.

3 Click Install, and then follow the instructions on the computer screen.

4 Select Ethernet connection, and then click Continue.

5 Attach the Ethernet cable when instructed to do so.

6 Select the printer from the list, and then click Continue.

Note: If the configured printer does not appear in the list, then click Modify Search.

7 Follow the instructions on the computer screen.

For Macintosh users

Allow the network DHCP server to assign an IP address to the printer.

2 Obtain the printer IP address either:

• From the printer control panel

• From the TCP/IP section in the Network/Ports menu

• By printing a network setup page or menu settings page, and then finding the TCP/IP section

Note: You will need the IP address if you are configuring access for computers on a different subnet than the printer.

3 Install the printer driver on the computer.

a Insert the Software and Documentation CD, and then double‑click the installer package for the printer. b Follow the instructions on the computer screen. c Select a destination, and then click Continue. d From the Easy Install screen, click Install. e Type the user password, and then click OK.

All the necessary applications are installed on the computer.

f Click Close when installation is complete.

4 Add the printer.

• For IP printing:

a From the Apple menu, navigate to either of the following:

– System Preferences > Print & Scan – System Preferences > Print & Fax

b Click +. c If necessary, click Add Printer or Scanner or Add Other Printer or Scanner.

Additional printer setup 27

d Click the IP tab. e Type the printer IP address in the address field, and then click Add.

• For AppleTalk printing:

Notes:

– Make sure AppleTalk is activated on your printer. – This feature is supported only in Mac OS X version 10.5.

a From the Apple menu, navigate to:

System Preferences > Print & Fax

b Click +, and then navigate to:

AppleTalk > select your printer > Add

Preparing to set up the printer on a wireless network

Notes:

• Make sure your wireless network adapter is installed in your printer and working properly. For more

information, see the instruction sheet that came with the wireless network adapter.

• Make sure your access point (wireless router) is turned on and is working properly.

Make sure you have the following information before setting up the printer on a wireless network:

• SSID—The SSID is also referred to as the network name.

• Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.

• Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.

Some ad hoc networks will also require the automatic setting. Check with your system support person if you are not sure which channel to select.

• Security Method—There are four basic options for Security Method: – WEP key

If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key currently in use on the network by selecting the default WEP transmit key.

– WPA or WPA2 preshared key or passphrase

WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set for the same type on the router and on the printer, or the printer will not be able to communicate on the network.

– 802.1X–RADIUS

If you are installing the printer on an 802.1X network, then you may need the following:

• Authentication type

• Inner authentication type

• 802.1X user name and password

• Certificates

– No security

If your wireless network does not use any type of security, then you will not have any security information.

Note: We do not recommend using an unsecured wireless network.

Additional printer setup 28

Notes:

– If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility

of the computer network adapter, and then look for the network name. If you cannot find the SSID or the security information for your network, then see the documentation that came with the access point, or contact your system support person.

– To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation that

came with the access point, see the Embedded Web Server associated with the access point, or consult your system support person.

Connecting the printer using the Wireless Setup Wizard

Before you begin, make sure that:

• A wireless network adapter is installed in the printer and is working properly. For more information, see the

instruction sheet that came with the wireless network adapter.

• An Ethernet cable is disconnected from the printer.

• Active NIC is set to Auto. To set this to Auto, navigate to:

> Settings > > Network/Ports > > Active NIC > > Auto >

Note: Make sure to turn off the printer, then wait for at least five seconds, and then turn the printer back on.

1 From the printer control panel, navigate to:

> Settings > > Network/Ports > > Network [x] > > Network [x] Setup > > Wireless > >

Wireless Connection Setup >

2 Select a wireless connection setup.

Use To

Search for networks Show available wireless connections.

Note: This menu item shows all broadcast secured or unsecured SSIDs.

Enter a network name Manually type the SSID.

Note: Make sure to type the correct SSID.

Wi‑Fi Protected Setup Connect the printer to a wireless network using Wi‑Fi Protected Setup.

3 Press , and then follow the instructions on the printer display.

Connecting the printer to a wireless network using Wi-Fi Protected Setup

Before you begin, make sure that:

• The access point (wireless router) is Wi‑Fi Protected Setup (WPS) certified or WPS‑compatible. For more

information, see the documentation that came with your access point.

• A wireless network adapter is installed in the printer and is working properly. For more information, see the

instruction sheet that came with the wireless network adapter.

Additional printer setup 29

Using the Push Button Configuration (PBC) method

From the printer control panel, navigate to:

> Settings > >Network/Ports > > Network [x] > > Network [x] Setup > > Wireless > >

Wireless Connection Setup >

> Wi‑Fi Protected Setup > > Start Push Button Method >

2 Follow the instructions on the printer display.

Using the Personal Identification Number (PIN) method

From the printer control panel, navigate to:

> Settings > >Network/Ports > > Network [x] > > Network [x] Setup > > Wireless > >

Wireless Connection Setup >

> Wi‑Fi Protected Setup > > Start PIN Method >

2 Copy the eight‑digit WPS PIN.

3 Open a Web browser, and then type the IP address of your access point in the address bar.

Notes:

• The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

4 Access the WPS settings. For more information, see the documentation that came with your access point.

5 Enter the eight‑digit PIN, and then save the setting.

Connecting the printer to a wireless network using the Embedded Web Server

Before you begin, make sure that:

• Your printer is connected temporarily to an Ethernet network.

• A wireless network adapter is installed in your printer and working properly. For more information, see the

instruction sheet that came with the wireless network adapter.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address on the printer control panel. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Network/Ports > Wireless.

3 Modify the settings to match the settings of your access point (wireless router).

Note: Make sure to enter the correct SSID, security method, preshared key or passphrase, network mode, and

channel.

4 Click Submit.

Additional printer setup 30

5 Turn off the printer, and then disconnect the Ethernet cable. Then wait for at least five seconds, and then turn the

printer back on.

6 To verify if your printer is connected to the network, print a network setup page. Then in the Network Card [x]

section, see if the status is Connected.

Verifying printer setup

When all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following:

• Menu settings page—Use this page to verify that all printer options are installed correctly. If an option you installed

is not listed, then it is not installed correctly. Remove the option, and then install it again.

• Network setup page—If your printer has networking support, then use this page to verify that the network

connection is working. This page also provides important information that aids network printing configuration.

Printing a menu settings page

Print a menu settings page to view the current menu settings and to verify if the printer options are installed correctly.

From the printer control panel, navigate to:

> Settings > Reports > > Menu Settings Page >

Note: If you have not changed any menu settings, then the menu settings page lists all the factory default settings. Settings saved from the menus replace the factory default settings as user default settings. A user default setting remains in effect until you access the menu again, select another value, and save it.

Printing a network setup page

If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration.

1 From the printer control panel, navigate to:

> Settings > Reports > > Network Setup Page >

Note: If an optional internal print server is installed, then Print Network [x] Setup Page appears.

2 Check the first section of the network setup page, and confirm that the status is Connected.

If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning. Consult your system support person for a solution, and then print another network setup page.

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