Lexmark 34S5048, 34S5165 User Manual

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Lexmark E360d and E360dn Series

User's Guide

August 2011 www.lexmark.com

Machine type(s):

4513

Model(s):

420, 430

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Safety information.......................................................................................5

Learning about the printer...........................................................................7

Thank you for choosing this printer!.........................................................................................................7

Finding information about the printer......................................................................................................7

Selecting a location for the printer............................................................................................................8

Printer configurations...............................................................................................................................9

Using the standard exit bin and paper stop............................................................................................12

Additional printer setup.............................................................................14

Installing internal options........................................................................................................................14

Installing hardware options.....................................................................................................................19

Attaching cables......................................................................................................................................22

Verifying printer setup............................................................................................................................23

Setting up the printer software...............................................................................................................23

Minimizing your printer's environmental impact........................................26

Saving paper and toner...........................................................................................................................26

Saving energy..........................................................................................................................................27

Recycling..................................................................................................................................................29

Loading paper and specialty media............................................................31

Setting the paper size and type...............................................................................................................31

Configuring Universal paper settings......................................................................................................31

Loading trays...........................................................................................................................................32

Using the multipurpose feeder...............................................................................................................36

Paper tray capacities...............................................................................................................................41

Linking and unlinking trays......................................................................................................................41

Paper and specialty media guidelines.........................................................44

Paper guidelines......................................................................................................................................44

Storing paper...........................................................................................................................................46

Supported paper sizes, types, and weights.............................................................................................46

Contents

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Printing......................................................................................................49

Printing a document................................................................................................................................49

Printing specialty documents..................................................................................................................50

Printing information pages......................................................................................................................53

Canceling a print job................................................................................................................................54

Understanding printer menus....................................................................56

Menus list................................................................................................................................................56

Paper menu.............................................................................................................................................57

Reports menu..........................................................................................................................................65

Network/Ports menu...............................................................................................................................66

Settings menu..........................................................................................................................................71

Maintaining the printer..............................................................................82

Cleaning the exterior of the printer........................................................................................................82

Storing supplies.......................................................................................................................................82

Checking the status of supplies from a network computer....................................................................82

Ordering supplies....................................................................................................................................83

Replacing supplies...................................................................................................................................84

Moving the printer..................................................................................................................................88

Administrative support..............................................................................89

Finding advanced networking and administrator information...............................................................89

Using the Embedded Web Server...........................................................................................................89

Checking the virtual display.....................................................................................................................89

Checking the device status......................................................................................................................89

Viewing reports.......................................................................................................................................90

Setting up e‑mail alerts...........................................................................................................................90

Configuring supply notifications..............................................................................................................90

Copying printer settings to other printers...............................................................................................91

Restoring the factory default settings.....................................................................................................91

Clearing jams..............................................................................................92

Avoiding jams..........................................................................................................................................92

Identifying jams in the paper path..........................................................................................................93

Understanding jam messages and locations...........................................................................................93

200 paper jam.........................................................................................................................................95

Contents

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201 paper jam.........................................................................................................................................97

202 paper jam.........................................................................................................................................98

231 paper jam.........................................................................................................................................99

233 paper jam.......................................................................................................................................101

234 paper jam.......................................................................................................................................101

235 paper jam.......................................................................................................................................102

24x paper jam........................................................................................................................................102

251 paper jam.......................................................................................................................................103

Troubleshooting.......................................................................................105

Understanding printer messages..........................................................................................................105

Solving basic printer problems..............................................................................................................110

Printer control panel display is blank or displays only diamonds..........................................................110

Solving printing problems.....................................................................................................................111

Solving option problems........................................................................................................................113

Solving paper feed problems.................................................................................................................114

Solving print quality problems..............................................................................................................116

Embedded Web Server does not open.................................................................................................125

Contacting Customer Support...............................................................................................................126

Notices.....................................................................................................127

Product information..............................................................................................................................127

Edition notice........................................................................................................................................127

Power consumption..............................................................................................................................131

Index........................................................................................................141

Contents

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Safety information

CAUTION—POTENTIAL INJURY: See the enclosed Safety Sheet before making any cable or electrical

connection.

Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.

Do not place or use this product near water or wet locations.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to move it safely.

CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage:

• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.

• Disconnect all cords and cables from the printer before moving it.

• Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same

time.

Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.

Use only the power cord provided with this product or the manufacturer's authorized replacement.

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

Refer service or repairs, other than those described in the user documentation, to a professional service person.

CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding.

Safety information

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CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or

make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.

See the product User's Guide for additional safety information.

SAVE THESE INSTRUCTIONS.

Safety information

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Learning about the printer

Thank you for choosing this printer!

We've worked hard to make sure it will meet your needs.

To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and make sure you check the latest updates on our Web site.

We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted to help you get back on track fast. And if you find something we could do better, please let us know. After all, you are the reason we do what we do, and your suggestions help us do it better.

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions:

• Connecting the printer

• Installing the printer software

Additional setup and instructions for using the printer:

• Selecting and storing paper and specialty media

• Loading paper

• Performing printing depending on your printer model

• Configuring printer settings

• Viewing and printing documents and photos

• Setting up and using printer software

• Setting up and configuring the printer on a network,

depending on your printer model

• Caring for and maintaining the printer

• Troubleshooting and solving problems

Help using the printer softwar e Windows or Mac Help—Open a printer software program

Setup documentation—The setup documentation came with the printer and is also available on the Lexmark Web site at http://support.lexmark.com.

User's Guide—The User's Guide is available on the Software and Documentation CD.

For updates, check our Web site at http://support.lexmark.com.

or application, and then click Help.

Click

Notes:

to view context‑sensitive information.

• The Help installs automatically with the printer

software.

• The printer software is located in the printer

Program folder or on the desktop, depending on your operating system.

Learning about the printer

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What are you looking for? Find it here

The latest supplemental information, updates, and technical support:

• Documentation

• Driver downloads

• Live chat support

• E‑mail support

• Telephone support

Lexmark Support Web site—

http://support.lexmark.com

Note: Select your region, and then select your product

to view the appropriate support site. Support telephone numbers and hours of operation for

your region or country can be found on the Support Web site or on the printed warranty that came with your printer.

Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact support so that they may serve you faster:

• Machine Type number

• Serial number

• Date purchased

• Store where purchased

Warranty information Warranty information varies by country or region:

• In the US—See the Statement of Limited Warranty

included with this printer, or at http://support.lexmark.com.

• Rest of the world—See the printed warranty that

came with your printer.

Selecting a location for the printer

When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, leave enough room for them also. It is important to:

• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.

• Provide a flat, sturdy, and stable surface.

• Keep the printer: – Away from the direct airflow of air conditioners, heaters, or ventilators – Free from direct sunlight, humidity extremes, or temperature fluctuations – Clean, dry, and free of dust

• Allow the following recommended amount of space around the printer for proper ventilation:

Learning about the printer

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1 Rear 300 mm (12 in.)

2 Right side 200 mm (8 in.)

3 Front 300 mm (12 in.)

4 Left side 12.7 mm (0.5 in.)

5 Top 300 mm (12 in.)

Printer configurations

Basic model

The following illustration shows the printer front with its basic features or parts:

Learning about the printer

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1 Front door release button

2 Paper stop

3 Standard exit bin

4 Printer control panel

5 System board door

6 Standard 250‑sheet tray (Tray 1)

7 Multipurpose feeder door

8 Front door

The following illustration shows the printer back with its basic features or parts:

Learning about the printer

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1 Rear door

2 Ethernet port

Note: The Ethernet port is a feature on network models only.

3 USB port

4 Parallel port

5 Printer power cord socket

6 Power switch

7 Locking device port

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Configured models

The following illustration shows the printer configured with an optional drawer:

1 Front door release button

2 Paper stop

3 Standard exit bin

4 Printer control panel

5 System board door

6 Standard 250‑sheet tray (Tray 1)

7 Optional 250‑ or 550‑sheet drawer (Tray 2)

8 Multipurpose feeder door

9 Front door

Using the standard exit bin and paper stop

The standard exit bin holds up to 150 sheets of 20 lb paper. It collects print jobs facedown. The standard exit bin includes a paper stop that keeps paper from sliding out the front of the bin as it stacks. The paper stop also aids in neater stacking of the paper.

Learning about the printer

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To open the paper stop, pull it so it flips forward.

Notes:

• Do not leave the paper stop in the open position if you are printing on transparencies. Doing so may cause

creases in the transparencies.

• When moving the printer to another location, make sure the paper stop is closed.

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Additional printer setup

Installing internal options

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory

devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

You can customize your printer connectivity and memory capacity by adding optional cards. The instructions in this section explain how to install the available cards; you can also use them to locate a card for removal.

Available internal options

Memory cards

•

Printer memory

• Flash memory

• Fonts

Accessing the system board to install internal options

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory

1 As you face the printer, the system board door is on the right side. Open the system board door.

2 Use the following illustration to locate the appropriate connector.

Warning—Potential Damage: System board electronic components are easily damaged by static electricity.

Touch a metal surface on the printer before touching any system board electronic components or connectors.

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1 Ethernet connector

Note: The Ethernet port is a feature on network models only.

2 USB port

3 Parallel connector

4 Memory card connector

5 Optional card connector

6 Optional card connector

Installing a memory card

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory

Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any system board electronic components or connectors.

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An optional memory card can be purchased separately and attached to the system board. To install the memory card:

1 Turn the printer off.

2 Access the system board.

3 Unpack the memory card.

Note: Avoid touching the connection points along the edge of the card.

4 Align the memory card with its connector on the system board.

5 Push open the latches on both ends of the memory connector.

Warning—Potential Damage: Memory cards are easily damaged by static electricity. Touch a grounded metal

surface before you touch a memory card.

Note: Memory cards designed for other printers may not work with your printer.

6 Push the memory card into the connector until the latches click into place.

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It may require some force to fully seat the card.

7 Ensure that each latch fits over the notch on each end of the card.

8 Close the system board door.

9 Turn the printer back on.

10 Open the printers folder:

a Click , or click Start and then click Run.

b In the Start Search or Run box, type control printers.

c Press Enter, or click OK.

The printers folder opens.

11 Right‑click your printer icon.

12 Click Properties.

13 Click Install Options.

Note: Memory cards designed for other printers may not work with your printer.

14 Click Ask Printer.

15 Click OK.

16 Click OK, and then close the printers folder.

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Installing a flash memory or firmware card

The system bo ard has two connections f or an optional flash mem ory or firmware card. Only one of each may be installed, but the connectors are interchangeable.

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.

1 Open the system board door.

2 Unpack the card.

Note: Avoid touching the connection points along the edge of the card.

3 Holding the card by its sides, align the card with the connector on the system board.

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4 Push the card firmly into place.

Notes:

• The entire length of the connector on the card must touch and be flush against the system board.

• Be careful not to damage the connectors.

5 Close the system board door.

Installing hardware options

Installing a 250‑ or 550‑sheet drawer

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more

trained personnel to move it safely.

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An optional drawer attaches under the printer. A drawer consists of two parts: a tray and a support unit. The printer supports one optional drawer; you can install a 250‑ or 550‑sheet drawer.

1 Unpack the drawer, and remove any packing material.

2 Remove the tray from the support unit.

1 Support unit

2 Tray

3 Remove any packing material and tape from inside the tray.

4 Insert the tray into the support unit.

5 Place the drawer in the location chosen for the printer.

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6 Align the outer edges of the printer with the outer edges of the drawer, and then slowly lower the printer into place.

7 Turn the printer back on.

8 Open the printers folder:

a Click , or click Start and then click Run.

b In the Start Search or Run box, type control printers.

c Press Enter, or click OK.

The printers folder opens.

9 Right‑click the icon of your printer.

10 Click Properties.

11 Click Install Options.

12 Click Ask Printer.

13 Click OK.

14 Click OK, and then close the printers folder.

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Attaching cables

1 Connect the printer to a computer or a network.

• For a local connection, use a USB or parallel cable.

• For a network connection, use an Ethernet cable.

2 Connect the power cord to the printer first and then to a wall outlet.

1 Ethernet port

2 USB port

Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown

while actively printing. A loss of data or a malfunction can occur.

3 Parallel port

4 Power cord socket

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Verifying printer setup

Printing a menu settings page

Print a menu settings page to review the current menu settings and to verify if the printer options are installed correctly.

Note: If you have not made any menu item settings changes yet, then the menu settings page lists all the factory default settings. Once you select and save other settings from the menus, they replace the factory default settings as user default settings. A user default setting remains in effect until you access the menu again, choose another value, and save it.

1 Make sure the printer is on and Ready appears.

2 From the printer control panel, press .

3 Press the arrow buttons until Reports appears, and then press .

4 Press the arrow buttons until Menu Settings Page appears, and then press .

After the menu settings page prints, Ready appears.

Printing a network setup page

If the printer is attached to a network, print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration.

1 Make sure the printer is on and Ready appears.

2 From the printer control panel, press .

3 Press the arrow buttons until Reports appears, and then press .

4 Press the arrow buttons until Network Setup Page appears, and then press .

After the network setup page prints, Ready appears.

5 Check the first section on the network setup page, and confirm that Status is “Connected.”

If Status is “Not Connected,” the LAN drop may not be active, or the network cable may be malfunctioning. Consult a system support person for a solution, and then print another network setup page.

Setting up the printer software

Installing printer software

A printer driver is software that lets the computer communicate with the printer. The printer software is typically installed during the initial printer setup.

For Windows users

Close all open software programs.

2 Insert the Software and Documentation CD.

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3 From the main installation dialog, click Install Printer and Software.

4 Follow the instructions on the computer screen.

For Macintosh users

Close all open software applications.

2 Insert the Software and Documentation CD.

3 From the Finder desktop, double-click the printer CD icon that automatically appears.

4 Double-click the Install Printer and Software icon.

5 Follow the instructions on the computer screen.

Using the World Wide Web

Go to the Lexmark Web site at www.lexmark.com.

2 From the Drivers & Downloads menu, click Driver Finder.

3 Select your printer, and then select your operating system.

4 Download the driver and install the printer software.

Updating available options in the printer driver

Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs.

For Windows users

1 Open the Printers folder:

a Click , or click Start and then click Run.

b In the Start Search or Run box, type control printers.

c Press Enter, or click OK.

The printer folder opens.

2 Select the printer.

3 Right‑click the printer, and then select Properties.

4 Click the Install Options tab.

5 Under Available Options, add any installed hardware options.

6 Click Apply.

For Macintosh users

In Mac OS X version 10.5 or later

1 From the Apple menu, choose System Preferences.

2 Click Print & Fax.

3 Select the printer, and then click Options & Supplies.

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4 Click Driver, and then add any installed hardware options.

5 Click OK.

In Mac OS X version 10.4 and earlier

1 From the Finder desktop, choose Go > Applications.

2 Double‑click Utilities, and then double‑click Print Center or Printer Setup Utility.

3 Select the printer, and then from the Printers menu, choose Show Info.

4 From the pop‑up menu, choose Installable Options.

5 Add any installed hardware options, and then click Apply Changes.

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Minimizing your printer's environmental impact

Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs. For more information, see:

• The Notices chapter

• The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment

• The Lexmark recycling program at www.lexmark.com/recycle

By selecting certain printer settings or tasks, you may be able to reduce your printer's impact even further. This chapter outlines the settings and tasks that may yield a greater environmental benefit.

Saving paper and toner

Using recycled paper and other office papers

As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government a study demonstrating that recycled paper produced by major mills in the US fed as well as non-recycled paper. However, no blanket statement can be made that all recycled paper will feed well.

Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply to recycled paper.

• Low moisture content (4–5%)

• Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, European)

Note: Some much smoother papers (such as premium 24 lb laser papers, 50–90 Sheffield units) and much rougher papers (such as premium cotton papers, 200–300 Sheffield units) have been engineered to work very well in laser printers, despite surface texture. Before using these types of paper, consult your paper supplier.

• Suitable sheet-to-sheet coefficient of friction (0.4–0.6)

• Sufficient bending resistance in the direction of feed

Recycled paper, paper of lower weight (<60 g/m that is cut grain-short for portrait (or short-edge) fed printers may have lower bending resistance than is required for reliable paper feeding. Before using these types of paper for laser (electrophotographic) printing, consult your paper supplier. Remember that these are general guidelines only and that paper meeting these guidelines may still cause paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing conditions).

[16 lb bond]) and/or lower caliper (<3.8 mils [0.1 mm]), and paper

Conserving supplies

There are a number of ways you can reduce the amount of paper and toner you use when printing. You can:

Minimizing your printer's environmental impact

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Use both sides of the paper

You can control whether print appears on one or two sides of the paper by selecting 2‑sided printing from the Print dialog or the Lexmark Toolbar.

Place multiple pages on one sheet of paper

You can print up to 16 consecutive pages of a multiple‑page document onto one side of a single sheet of paper by selecting a setting from the Multipage printing (N‑Up) section of the Print dialog.

Check your first draft for accuracy

Before printing or making multiple copies of a document:

• Use the preview feature, which you can select from the Print dialog or the Lexmark Toolbar, to see how the document

will look before you print it.

• Print one copy of the document to check its content and format for accuracy.

Avoid paper jams

Carefully select and load paper to avoid paper jams. For more information, see “Avoiding jams” on page 92.

Saving energy

Using Eco‑Mode

Use Eco‑Mode to quickly select one or more ways to reduce your printer's environmental impact.

Note: See the table for the multiple settings that change when you select an Eco‑Mode setting.

Choose To

Energy Reduce energy use, especially when the printer is idle.

• Printer engine motors do not start until a job is ready to print. You may notice a short delay before the

first page is printed.

• The printer enters Power Saver mode after one minute of inactivity.

Paper Enable duplex (2‑sided) printing

Energy/Paper Use all the settings associated with Energy mode and Paper mode.

Off Use factory default settings for all settings associated with Eco‑Mode. This setting supports the performance

specifications for your printer.

To select an Eco‑Mode setting:

1 From the printer control panel, press .

2 Press the arrow buttons until Settings appears, and then press .

3 Press the arrow buttons until General Settings appears, and then press .

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4 Press the arrow buttons until Eco‑Mode appears, and then press .

5 Select the setting you want, and then press .

Submitting changes appears.

Reducing printer noise

Use Quiet Mode to reduce the printer noise.

Note: See the table for the multiple settings that change when you select a Quiet Mode setting.

Choose To

On Reduce printer noise.

• You may notice a reduction in processing speed.

• Printer engine motors do not start until a job is ready to

print. You may notice a short delay before the first page is printed.

• Fans run at a reduced speed or are turned off.

• If your printer has faxing capability, fax sounds are

reduced or disabled, including those made by the fax speaker and ringer.

Off Use factory default settings. This setting supports the

performance specifications for your printer.

To select a Quiet Mode setting:

1 From the printer control panel, press .

2 Press the arrow buttons until Settings appears, and then press .

3 Press the arrow buttons until General Settings appears, and then press .

4 Press the arrow buttons until Quiet Mode appears, and then press .

5 Select the setting you want, and then press .

Submitting changes appears.

Adjusting Power Saver

To save energy, you can decrease the number of minutes the printer waits before it enters Power Saver mode.

Available settings range from 1–240 minutes. The factory default setting is 30 minutes.

Using the Embedded Web Server

Type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

2 Click Settings, and then click General Settings.

3 Click Timeouts.

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4 In the Power Saver box, increase or decrease the number of minutes the printer waits before it enters Power Saver

mode.

5 Click Submit.

Using the printer control panel

Make sure the printer is on and Ready appears.

2 Press .

3 Press the arrow buttons until Settings appears, and then press .

4 Press the arrow buttons until General Settings appears, and then press .

5 Press the arrow buttons until Timeouts appears, and then press .

6 Press the arrow buttons until Power Saver appears, and then press .

7 Press the arrow buttons to increase or decrease the number of minutes before the printer enters Power Saver

mode, and then press

Recycling

Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information, see:

• The Notices chapter

• The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment

• The Lexmark recycling program at www.lexmark.com/recycle

Recycling Lexmark products

To return Lexmark products to Lexmark for recycling:

1 Visit our Web site at www.lexmark.com/recycle.

2 Find the product type you want to recycle, and then select your country from the list.

3 Follow the instructions on the computer screen.

Recycling Lexmark packaging

Lexmark continually strives to minimize packaging. Less packaging helps to ensure tha t Lexmark printers are transpor ted in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of. These efficiencies result in fewer greenhouse emissions, energy savings, and natural resource savings.

Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your area.

The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area.

When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.

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Returning Lexmark cartridges for reuse or recycling

The Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it both easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling. Boxes used to return the cartridges are also recycled.

To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and use the pre‑paid shipping label. You can also:

1 Visit our Web site at www.lexmark.com/recycle.

2 From the Toner Cartridges section, select your country from the list.

3 Follow the instructions on the computer screen.

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Loading paper and specialty media

This section explains how to load the 250- and 550-sheet trays and the multipurpose feeder. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays.

Setting the paper size and type

1 Make sure that the printer is on and Ready appears.

2 From the printer control panel, press .

3 Press the arrow buttons until Paper Menu appears, and then press .

4 Press the arrow buttons until Size/Type appears, and then press .

5 Press the arrow buttons until the correct tray appears, and then press .

6 Press when Size appears.

7 Press the arrow buttons until the correct size appears, and then press .

Submitting changes appears, followed by Size.

8 Press the arrow buttons until Type appears, and then press .

9 Press the arrow buttons until the correct type appears, and then press .

Submitting changes appears, followed by Type.

Configuring Universal paper settings

The Universal Paper Size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer menus. Set the Paper Size for the specified tray to Universal when the size you want is not available from the Paper Size menu. Then, specify all of the following Universal size settings for your paper:

• Units of Measure (inches or millimeters)

• Portrait Height and Portrait Width

• Feed Direction

Note: The smallest supported Universal size is 76.2 x 127 mm (3 x 5 in.); the largest is 216 x 356 mm (8.5 x 14 in.).

Specify a unit of measure

1 Make sure that the printer is on and Ready appears.

2 From the printer control panel, press .

3 Press the arrow buttons until Paper Menu appears, and then press .

4 Press the arrow buttons until Universal Setup appears, and then press .

5 Press the arrow buttons until Units of Measure appears, and then press .

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6 Press the arrow buttons until the correct unit of measure appears, and then press .

Submitting Changes appears, followed by the Universal Setup menu.

7 Press to return to the Ready state.

Specify the paper height and width

Defining a specific height and width measurement for the Universal paper size (in the portrait orientation) allows the printer to support the size, including support for standard features such as duplex printing and printing multiple pages on one sheet.

Note: Select Portrait Height to adjust the paper height setting or Paper Width to adjust the paper width setting, or adjust both. Instructions to adjust both follow.

1 From the Universal Setup menu, press the arrow buttons until Portrait Width appears, and then press .

2 Press the left arrow button to decrease the setting or the right arrow button to increase the setting, and then press

Submitting Changes appears, followed by the Universal Setup menu.

3 From the Universal Setup menu, press the arrow buttons until Portrait Height appears, and then press .

4 Press the left arrow button to decrease the setting or the right arrow button to increase the setting, and then press

Submitting Changes appears, followed by the Universal Setup menu.

5 Press to return to the Ready state.

Specify a feed direction

Short Edge is the factory default setting for feed direction for Universal paper settings. The Feed Direction menu does not appear from the Universal Setup menu unless the long edge setting for Universal paper is less than what the printer can feed. If necessary, specify whether the short or long edge of the paper enters the printer first.

1 From the Universal Setup menu, press the arrow buttons until Feed Direction appears, and then press .

2 Press the arrow buttons until Short Edge or Long Edge appears, and then press .

3 Press to return to the Ready state.

Loading trays

1 Pull the tray completely out.

Note: Do not remove trays while a job prints or while Busy appears on the display. Doing so may cause a jam.

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2 Squeeze and slide the guides to the correct position for the paper size you are loading.

For long paper like A4 or legal, squeeze and slide the length guide backwards to accommodate the length of paper you are loading.

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If you are loading A6‑size paper:

a Squeeze and slide the length guide toward the center of the tray to the A5 size position.

b Raise the A6 backstop.

Notes:

• Tray 1 accommodates only 150 sheets of A6‑size paper. Notice the maximum fill line on the A6 backstop

which indicates the maximum height for loading A6‑size paper. Do not try to overload the tray.

• A6‑size paper cannot be loaded in Tray 2.

Note: Use the size indicators on the bottom of the tray to help position the guide.

3 Flex a stack of paper back and forth to loosen the sheets, and then fan them. Do not fold or crease the paper.

Straighten the edges on a level surface.

4 Load the paper stack toward the back of the tray as shown with the recommended print side facedown.

Note: The maximum fill line on the width guide indicates the maximum height for loading paper. Do not load

A6‑size paper to the maximum fill line; the tray holds only 150 sheets of A6‑size paper.

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1 Maximum fill line

Load letterhead with the top edge of the sheet toward the front of the tray and the design facedown.

5 Squeeze and slide the guides to lightly touch the side of the stack.

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6 Insert the tray.

7 If the paper type you loaded differs from the type that was previously loaded in the tray, then change the Paper

Size/Type setting from the printer control panel Paper menu.

Using the multipurpose feeder

You may want to use the multipurpose feeder when you print on different sizes and types of papers or specialty media, such as card stock, transparencies, paper labels, and envelopes. You may also want to use the multipurpose feeder for single‑page print jobs on letterhead or on other specialty media you do not keep in a tray.

Opening the multipurpose feeder

1 Grasp the handle, and pull the multipurpose feeder door down.

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2 Grasp the raised handle, and pull the extension forward.

3 Grasp the handle, and pull the extension so it flips forward.

4 Guide the extension down gently so the multipurpose feeder is extended fully and open.

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Loading the multipurpose feeder

1 Squeeze the tab located on the right width guide, and move the guides out fully.

2 Prepare the paper or specialty media for loading.

• Flex sheets of paper or paper labels back and forth to loosen them, and then fan them. Do not fold or crease

the paper or labels. Straighten the edges on a level surface.

• Hold transparencies by the edges, and then fan them. Straighten the edges on a level surface.

Note: Avoid touching the print side of the transparencies. Be careful not to scratch them.

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• Flex a stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level

surface.

Note: Fanning prevents the edges of envelopes from sticking together. It also helps them feed properly to avoid jams. Do not fold or crease envelopes.

3 Load the paper or specialty media.

Notes:

• Do not force any paper into the multipurpose feeder. Overfilling may cause jams.

• Do not exceed the maximum stack height by forcing paper or specialty media under the stack height limiters

which are located on the guides.

• Load paper, transparencies, and card stock with the recommended print side faceup and the top edge entering

the printer first. For more information on loading transparencies, see the packaging the transparencies came in.

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• Load letterhead with the logo faceup and the top edge entering the printer first.

• Load envelopes with the flap side down and the stamp location in the position shown. The stamp and address

are shown to illustrate the proper orientation for loading envelopes.

Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer.

4 Squeeze the tab located on the right width guide to adjust the guides to lightly touch the sides of the stack.

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5 Slide the paper gently into the multipurpose feeder until it comes to a stop. Paper should lie flat in the multipurpose

feeder. Make sure the paper fits loosely in the multipurpose feeder and is not bent or wrinkled.

6 From the printer control panel, set the Paper Size and Paper Type.

Paper tray capacities

The capacities of the trays and the multipurpose feeder are based on 75‑g/m2 (20‑lb) paper.

Load up to Notes

Tray 1

250 sheets of paper 150 sheets of A6‑size paper 50 paper labels 50 transparencies

Tray 2

250 or 550 sheets of paper 50 paper labels

Multipurpose feeder

50 sheets of paper 15 paper labels 10 transparencies 10 sheets of card stock 7 envelopes

Linking and unlinking trays

Vinyl, pharmacy, or dual‑sided labels are not supported. Use paper labels only. Single‑sided paper labels designed for laser printers are supported for occasional use.

Only one optional drawer may be installed on the printer at a time. The maximum amount of paper that can be loaded depends on whether you have an optional 250‑ or 550‑sheet tray.

Vinyl, pharmacy, or dual‑sided labels are not supported. Use paper labels only. Single‑sided paper labels designed for laser printers are supported for occasional use.

Feed paper into the multipurpose feeder only to the point where its leading edge can contact the paper guides. Do not force the paper into the feeder.

Linking trays

Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next linked tray. When the Size and Type settings are the same for any trays, the trays are automatically linked. The Size and Type settings for all trays must be set from the Paper menu.

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Unlinking trays

Unlinked trays have settings that are not the same as the settings of any other tray. To unlink a tray using the Paper menu, change the Paper Type and Paper Size settings so that they do not match the settings of any other tray.

1 From the Paper menu, make sure the Type setting (for example, Plain Paper, letterhead, Custom Type <x>) for the

tray you want to unlink does not match the Type setting of any other tray.

If the name that best describes your paper is used by linked trays, assign a different Paper Type name to the tray, such as Custom Type <x>, or assign your own custom name.

2 Make sure the Size setting (for example, letter, A4, statement) for the tray you want to unlink does not match the

Size setting of any other tray.

Note: Paper Size settings are not automatic; they must be set manually from the Paper menu.

Warning—Potential Damage: Do not assign a Paper Type name that does not accurately describe the type of paper

loaded in the tray. The temperature of the fuser varies according to the specified Paper Type. Paper may not be properly processed if an inaccurate Paper Type is selected.

Creating a custom name for a paper type

If the printer is on a network, you can use the Embedded Web Server to define a name other than Custom Type <x> for each of the custom paper types that are loaded.

1 Type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, print a network setup page and locate the address in the

TCP/IP section.

2 Click Settings.

3 Click Paper Menu.

4 Click Custom Name.

5 Type a name for the paper type in a Custom Name <x> box.

Note: This custom name will replace a custom type <x> name under the Custom Types and Paper Size and Type

menus.

6 Click Submit.

7 Click Custom Types.

Custom Types appears, followed by your custom name.

8 Select a Paper Type setting from the pick list next to your custom name.

9 Click Submit.

Assigning a custom paper type name to a tray

Assign a Custom Type <x> name to a tray to link or unlink it. Associate the same Custom Type <x> name to each tray that you want to link.

1 Make sure the printer is on and Ready appears.

2 From the printer control panel, press .

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3 Press the arrow buttons until Paper Menu appears, and then press .

4 Press the arrow buttons until Size/Type appears, and then press .

5 Press the arrow buttons, and then press to select the tray.

The Paper Size menu appears.

6 Press the arrow buttons until the Paper Type menu appears.

7 Press .

8 Press the arrow buttons until Custom Type <x> or another custom name appears, and then press .

Submitting changes appears, followed by Paper Menu.

9 Press , and then press to return to the Ready state.

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Paper and specialty media guidelines

Paper guidelines

Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample of the paper or specialty media before buying large quantities.

Paper characteristics

The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock.

Weight

The printer trays can automatically feed paper weights up to 90 g/m2 (24 lb bond) grain long paper. The multipurpose feeder can automatically feed paper weights up to 163 g/m might not be stiff enough to feed properly, causing jams. For best performance, use 75 g/m paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 in.), we recommend 90 g/m

Note: Duplex printing is supported only for 60–90 g/m

(43 lb bond) grain long. Paper lighter than 60 g/m2 (16 lb)

(20 lb bond) grain long

(24 lb) or heavier paper.

(16–24 lb bond) paper.

Curl

Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding problems.

Smoothness

Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too smooth, it can cause paper feeding or print quality issues. Always use paper between 100–300 Sheffield points; smoothness between 150–250 Sheffield points produces the best print quality.

Moisture content

The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly. Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that can degrade its performance.

Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend the time several days if the storage or transportation environment is very different from the printer environment. Thick paper may also require a longer conditioning period.

Grain direction

Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper.

For 60–90 g/m

(16–24 lb bond) paper, grain long paper is recommended.

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Fiber content

Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.

Unacceptable paper

The following paper types are not recommended for use with the printer:

• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless

copy paper (CCP), or no carbon required (NCR) paper

• Preprinted papers with chemicals that may contaminate the printer

• Preprinted papers that can be affected by the temperature in the printer fuser

• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9 in.),

such as optical character recognition (OCR) forms In some cases, registration can be adjusted with a software application to successfully print on these forms.

• Coated papers (erasable bond), synthetic papers, thermal papers

• Rough‑edged, rough or heavily textured surface papers, or curled papers

• Recycled papers that fail EN12281:2002 (European)

• Paper weighing less than 60 g/m

• Multiple‑part forms or documents

(16 lb)

Selecting paper

Using appropriate paper prevents jams and helps ensure trouble‑free printing.

To help avoid jams and poor print quality:

• Always use new, undamaged paper.

• Before loading paper, know the recommended print side. This information is usually indicated on the package.

• Do not use paper, paper labels, or card stock that has been cut or trimmed by hand.

• Do not mix sizes, types, or weights in the same source; mixing results in jams.

• Do not use coated papers unless they are specifically designed for electrophotographic printing.

Selecting preprinted forms and letterhead

Use these guidelines when selecting preprinted forms and letterhead:

• Use grain long for 60 to 90 g/m

• Use only forms and letterhead printed using an offset lithographic or engraved printing process.

• Avoid papers with rough or heavily textured surfaces.

Use papers printed with heat‑resistant inks designed for use in xerographic copiers. The ink must be able to withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these requirements; latex inks might not. When in doubt, contact the paper supplier.

weight paper.

Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions.

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Storing paper

Use these paper storage guidelines to help avoid jams and uneven print quality:

• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label

manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity between 40 and 60%.

• Store paper in cartons when possible, on a pallet or shelf, rather than on the floor.

• Store individual packages on a flat surface.

• Do not store anything on top of individual paper packages.

Supported paper sizes, types, and weights

The following tables provide information on standard and optional paper sources and the types of paper they support.

Note: For an unlisted paper size, select the closest larger listed size.

For information on card stock and labels, see the Card Stock & Label Guide.

Paper types and weights supported by the printer

The printer engine and the duplex path support 60–90‑g/m2 (16–24‑lb) paper weights. The multipurpose feeder supports 60–163‑g/m

(16–43‑lb) paper weights.

Paper type Standard 250‑sheet

tray

Paper

Optional 250‑ or 550‑sheet tray

Multipurpose feeder Duplex path

• Plain

• Light

• Heavy

• Rough/Cotton

• Recycled

• Custom Type [x]

Bond

Letterhead

Preprinted

Colored Paper

Card stock X X X

Glossy paper X X X X

Paper labels

Single‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to print no more

than 20 pages of paper labels a month. Vinyl, pharmacy, and dual‑sided labels are not supported.

Use envelopes that lie flat when individually placed on a table facedown.

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Paper type Standard 250‑sheet

tray

Optional 250‑ or 550‑sheet tray

Multipurpose feeder Duplex path

Transparencies

Envelopes (smooth)

Single‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to print no more

XX X

X X

than 20 pages of paper labels a month. Vinyl, pharmacy, and dual‑sided labels are not supported.

Use envelopes that lie flat when individually placed on a table facedown.

Paper sizes supported by the printer

Paper size Dimensions Standard

250‑sheet tray

A4 210 x 297 mm

(8.3 x 11.7 in.)

A5 148 x 210 mm

(5.8 x 8.3 in.)

105 x 148 mm (4.1 x 5.8 in.)

Executive 184 x 267 mm

(7.3 x 10.5 in.)

Optional 250‑ or 550‑sheet tray

Multipurpose feeder

X X

Duplex path

Folio 216 x 330 mm

(8.5 x 13 in.)

JIS B5 182 x 257 mm

(7.2 x 10.1 in.)

Legal 216 x 356 mm

(8.5 x 14 in.)

Letter 216 x 279 mm

(8.5 x 11 in.)

Oficio (Mexico) 216 x 340 mm

(8.5 x 13.4 in.)

Statement 140 x 216 mm

(5.5 x 8.5 in.)

Universal

76.2 x 127 mm

(3 x 5 in.) up to 216 x 356 mm (8.5 x 14 in.)

B5 Envelope 176 x 250 mm

XX X

(6.9 x 9.8 in.)

A6 is supported only for grain long papers.

If a paper size you want to use is not listed, configure a Universal paper size. For more information, see “Configuring

Universal paper settings” on page 31.

Universal paper size has limited support in the duplex path for paper sizes 210 x 279 mm (8.3 x 11 in.) or larger.

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Paper size Dimensions Standard

250‑sheet tray

Optional 250‑ or 550‑sheet tray

Multipurpose feeder

Duplex path

C5 Envelope 162 x 229 mm

(6.4 x 9 in.)

DL Envelope 110 x 220 mm

(4.3 x 8.7 in.)

7 3/4 Envelope (Monarch)

9 Envelope 98 x 225 mm

98 x 191 mm (3.9 x 7.5 in.)

(3.9 x 8.9 in.)

10 Envelope 105 x 241 mm

(4.1 x 9.5 in.)

Other Envelope 229 x 356 mm

(9 x 14 in.)

A6 is supported only for grain long papers.

If a paper size you want to use is not listed, configure a Universal paper size. For more information, see “Configuring

Universal paper settings” on page 31.

Universal paper size has limited support in the duplex path for paper sizes 210 x 279 mm (8.3 x 11 in.) or larger.

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Printing

This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 92 and “Storing paper” on page 46.

Printing a document

1 Load paper into a tray or feeder.

2 From the printer control panel Paper menu, set the Paper Size/Type to match the loaded paper.

3 Send the print job:

For Windows users

With a document open, click File > Print.

b Click Properties, Preferences, Options, or Setup, and then adjust the settings as needed.

Note: To print on a specific size or type of paper, adjust the paper size or type settings to match the loaded

paper, or select the appropriate tray or feeder.

c Click OK, and then click OK.

For Macintosh users

Customize the settings as needed in the Page Setup dialog:

1 With a document open, choose File > Page Setup. 2 Choose a paper size or create a custom size to match the loaded paper. 3 Click OK.

b Customize the settings as needed in the Print dialog:

1 With a document open, choose File > Print.

If necessary, click the disclosure triangle to see more options.

2 From the Print dialog and pop‑up menus, adjust the settings as needed.

Note: To print on a specific paper type, adjust the paper type setting to match the loaded paper, or

select the appropriate tray or feeder.

3 Click Print.

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Printing specialty documents

Tips on using letterhead

Page orientation is important when printing on letterhead. Use the following table to determine which direction to load the letterhead:

Source or process Print side and paper orientation

• Standard 250‑sheet tray

• Optional 250‑sheet tray

• Optional 550‑sheet tray

Duplex (two‑sided) printing from trays

Printed letterhead design is placed facedown. The top edge of the sheet with the logo is placed at the front of the tray.

Printed letterhead design is placed faceup. The top edge of the sheet with the logo is placed at the rear of the tray.

Manual feeder (simplex printing) Preprinted letterhead design is placed faceup. The top edge of the sheet with the logo

should enter the manual feeder first.

Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers.

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Source or process Print side and paper orientation

Manual feeder (duplex printing) Preprinted letterhead design is placed facedown. The top edge of the sheet with the

logo should enter the manual feeder last.

Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers.

Tips on using transparencies

Print samples on the transparencies being considered for use before buying large quantities.

When printing on transparencies:

• Feed transparencies from the standard 250‑sheet tray or the multipurpose feeder.

• Use transparencies designed specifically for laser printers. Check with the manufacturer or vendor to ensure

transparencies are able to withstand temperatures up to 175°C (350°F) without melting, discoloring, offsetting, or releasing hazardous emissions.

Note: Transparencies can be printed at a temperature up to 180°C (356°F) if Transparency Weight is set to Heavy and Transparency Texture is set to Rough. Select these settings using the Embedded Web Server, or from the printer control panel Paper menu.

• To prevent print quality problems, avoid getting fingerprints on the transparencies.

• Before loading transparencies, fan the stack to prevent sheets from sticking together.

• We recommend Lexmark part number 70X7240 for letter‑size transparencies and Lexmark part number 12A5010

for A4‑size transparencies.

Tips on using envelopes

Print samples on the envelopes being considered for use before buying large quantities.

When printing on envelopes:

• Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure the

envelopes can withstand temperatures up to 210°C (410°F) without sealing, wrinkling, curling excessively, or releasing hazardous emissions.

• For the best performance, use envelopes made from 90 g/m

weight for envelopes as long as the cotton content is 25% or less. All‑cotton envelopes must not exceed 90 g/m (24 lb bond) weight.

• Use only new envelopes.

• To optimize performance and minimize jams, do not use envelopes that: – Have excessive curl or twist – Are stuck together or damaged in any way

(24 lb bond) paper. Use up to 105 g/m2 (28 lb bond)

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– Have windows, holes, perforations, cutouts, or embossing – Have metal clasps, string ties, or folding bars – Have an interlocking design – Have postage stamps attached – Have any exposed adhesive when the flap is in the sealed or closed position – Have bent corners – Have rough, cockle, or laid finishes

• Adjust the width guides to fit the width of the envelopes.

Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelopes.

Tips on using labels

Print samples on the labels being considered for use before buying large quantities.

Note: Use only paper label sheets. Vinyl, pharmacy, and dual‑sided labels are not supported.

For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on the Lexmark Web site at http://support.lexmark.com.

When printing on labels:

• Use labels designed specifically for laser printers. Check with the manufacturer or vendor to verify that: – The labels can withstand temperatures up to 210°C (410°F) without sealing, excessive curling, wrinkling, or

releasing hazardous emissions.

Note: Labels can be printed at a higher fusing temperature up to 220°C (428°F) if Label Weight is set to Heavy. Select this setting using the Embedded Web Server, or from the printer control panel Paper menu.

– Label adhesives, f ace sheet (printable s tock), and topcoats can withstand up to 25 ‑psi (172‑kPa) pressure without

delaminating, oozing around the edges, or releasing hazardous fumes.

• Do not use labels with slick backing material.

• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets

also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties.

• Do not use labels with exposed adhesive.

• Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die‑cuts of the label.

• Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.)

away from edges is recommended. Adhesive material contaminates the printer and could void the warranty.

• If zone coating of the adhesive is not possible, remove a 2‑mm (0.06‑in.) strip on the leading and driver edge, and

use a non‑oozing adhesive.

• Portrait orientation works best, especially when printing bar codes.

Tips on using card stock

Card stock is heavy, single‑ply specialty media. Many of its variable characteristics, such as moisture content, thickness, and texture, can significantly impact print quality. Print samples on the card stock being considered for use before buying large quantities.

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When printing on card stock:

• Make sure the Paper Type is Card Stock.

• Select the appropriate Paper Texture setting.

• Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or

Printing information pages

For more information on printing information pages, see “Printing a menu settings page” on page 23 and “Printing a network setup page” on page 23.

Printing a font sample list

To print samples of the fonts currently available for your printer:

1 Make sure the printer is on and Ready appears.

2 From the printer control panel, press .

3 Press the arrow buttons until Reports appears, and then press .

4 Press the arrow buttons until Print Fonts appears, and then press .

5 Press the arrow buttons until PCL Fonts or PostScript Fonts appears, and then press .

After the font sample list prints, Ready appears.

Printing a directory list

A directory list shows the resources stored in flash memory or on the hard disk.

1 Make sure the printer is on and Ready appears.

2 From the printer control panel, press .

3 Press the arrow buttons until Reports appears, and then press .

4 Press the arrow buttons until Print Directory appears, and then press .

After the directory list prints, Ready appears.

Printing the print quality test pages

Print the print quality test pages to isolate print quality problems.

1 Turn the printer off.

2 Hold down and while turning the printer on.

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3 Release the buttons when the dots appear, and then wait for Config Menu to appear.

4 Press the arrow buttons until Prt Quality Pgs appears, and then press .

The print quality test pages print.

5 Press the arrow buttons until Exit Config Menu appears, and then press .

Ready appears.

Canceling a print job

Canceling a print job from the printer control panel

If the job is formatting or already printing:

1 Press .

The Stopping screen appears, followed by Cancel Print Job.

2 Press to confirm the deletion.

The Canceling screen appears.

Canceling a print job from the computer

For Windows users

1 Open the printers folder:

a Click , or click Start and then click Run.

b In the Start Search or Run box, type control printers.

c Press Enter, or click OK.

The printers folder opens.

2 Double‑click the printer icon.

3 Select the job to cancel.

4 From the keyboard, press Delete.

From the Windows taskbar:

When you send a job to print, a small printer icon appears in the right corner of the taskbar.

1 Double‑click the printer icon.

A list of print jobs appears in the printer window.

2 Select a job to cancel.

3 From the keyboard, press Delete.

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For Macintosh users

In Mac OS X version 10.5 or later:

1 From the Apple menu, choose System Preferences.

2 Click Print & Fax, and then double‑click the printer icon.

3 From the printer window, select the job to cancel.

4 From the icon bar at the top of the window, click the Delete icon.

In Mac OS X version 10.4 and earlier:

1 From the Go menu, choose Applications.

2 Double‑click Utilities, and then double‑click Printer Setup Utility or Print Center.

3 Double‑click the printer icon.

4 From the printer window, select the job to cancel.

5 From the icon bar at the top of the window, click the Delete icon.

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Understanding printer menus

Menus list

Paper Menu Reports

Default Source Size/Type Configure MP Paper Texture Paper Weight Paper Loading Custom Types Universal Setup

Settings Network/Ports

General Settings Setup Menu Finishing Menu Quality Menu Utilities Menu PostScript Menu PCL Emul Menu

Depending on the printer setup, this menu item appears as Network Setup Page or Network <x> Setup Page.

Depending on the printer setup, this menu item appears as Standard Network, Wireless Network, or Network <x>.

Menu Settings Page Device Statistics

Network Setup Page Print Fonts Print Directory Asset Report

Active NIC

Network Menu USB Menu Parallel Menu

Understanding printer menus

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Paper menu

Default Source menu

Menu item Description

Default Source

Tray <x> MP Feeder Manual Paper Manual Env

Sets a default paper source for all print jobs

Notes:

• From the Paper menu, Configure MP must be set to Cassette in order for

MP Feeder to appear as a menu setting.

• Tray 1 (standard tray) is the factory default setting.

• Only an installed paper source will appear as a menu setting.

• A paper source selected by a print job will override the Default Source

setting for the duration of the print job.

• If the same size and type of paper are in two trays and the Paper Size and

Paper Type settings match, the trays are automatically linked. When one tray is empty, the job prints using the linked tray.

Size/Type menu

Menu item Description

Select Source menu

Tray 1 Tray 2 MP Feeder Manual Paper Manual Env

Lets you specify the installed paper size and type in the selected tray or multipurpose feeder

Note: Only installed trays and feeders are listed in this menu.

Set Size menu for Tray 1 or Tray 2

A4 A5 A6 JIS B5 Executive Folio Legal Letter Oficio (Mexico) Statement Universal

Lets you specify the paper size loaded in each tray

Notes:

• Letter is the US factory default setting. A4 is the international factory

default setting.

• If the same size and type of paper are in two trays and the Paper Size

and Paper Type settings match, then the trays are automatically linked. When one tray is empty, the job prints using paper from the linked tray.

• The A6 paper size is supported only in Tray 1.

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Menu item Description

Set Size menu for Manual Paper

A4 A5 Executive Folio JIS B5 Legal Letter Oficio (Mexico) Statement Universal

Set Size menu for Manual Env

7 3/4 Envelope 9 Envelope 10 Envelope C5 Envelope B5 Envelope DL Envelope Other Envelope

Set Type menu for Tray 1

Plain Paper Transparency Recycled Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type <x>

Lets you specify the paper size loaded in the multipurpose feeder

Note: Letter is the US factory default setting. A4 is the international factory default setting.

Lets you specify the envelope size loaded in the multipurpose feeder

Note: 10 Envelope is the US factory default setting. DL Envelope is the international factory default setting.

Lets you specify the paper type loaded in Tray 1

Notes:

• Plain Paper is the factory default setting for Tray 1.

• If available, a user‑defined name will appear instead of Custom

Type <x>.

• Use this menu item to configure automatic tray linking.

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Menu item Description

Set Type menu for Tray 2

Custom Type <x> Plain Paper Card Stock Recycled Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton

Set Type menu for Manual Paper

Plain Paper Card Stock Transparency Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type <x>

Lets you specify the paper type loaded in Tray 2

Notes:

• Custom Type <x> is the factory default setting.

• If available, a user‑defined name will appear instead of Custom

Type <x>.

• Use this menu item to configure automatic tray linking.

Lets you specify the paper type loaded in the multipurpose feeder

Note: Plain Paper is the factory default setting.

Set Type menu for Manual Env

Envelope Rough Envelope Custom Type <x>

Lets you specify the envelope type loaded in the multipurpose feeder

Note: Envelope is the factory default setting.

Configure MP menu

Menu item Description

Configure MP

Cassette Manual

Determines when the printer selects paper from the multipurpose feeder

Notes:

• Cassette is the factory default setting.

• The Cassette setting configures the multipurpose feeder as an automatic

paper source.

• When Manual is selected, the multipurpose feeder can be used only for

manual feed print jobs.

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Paper Texture menu

Menu item Description

Plain Texture

Smooth Normal Rough

Card Stock Texture

Smooth Normal Rough

Transparency Texture

Smooth Normal Rough

Recycled Texture

Smooth Normal Rough

Labels Texture

Smooth Normal Rough

Specifies the relative texture of the paper loaded

Note: Normal is the factory default setting.

Specifies the relative texture of the card stock loaded

Notes:

• Normal is the factory default setting.

• Settings appear only if card stock is supported.

Specifies the relative texture of the transparencies loaded

Note: Normal is the factory default setting.

Specifies the relative texture of the recycled paper loaded

Note: Normal is the factory default setting.

Specifies the relative texture of the labels loaded

Note: Normal is the factory default setting.

Bond Texture

Smooth Normal Rough

Envelope Texture

Smooth Normal Rough

Rough Envelope Texture

Rough

Letterhead Texture

Smooth Normal Rough

Preprinted Texture

Smooth Normal Rough

Specifies the relative texture of the bond paper loaded

Note: Rough is the factory default setting.

Specifies the relative texture of the envelopes loaded

Note: Normal is the factory default setting.

Specifies the relative texture of the envelopes loaded

Note: Rough is the factory default setting.

Specifies the relative texture of the letterhead paper loaded

Note: Normal is the factory default setting.

Specifies the relative texture of the preprinted paper loaded

Note: Normal is the factory default setting.

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Menu item Description

Colored Texture

Smooth Normal Rough

Light Texture

Smooth Normal Rough

Heavy Texture

Smooth Normal Rough

Rough/Cotton Texture

Rough

Custom <x> Texture

Smooth Normal Rough

Specifies the relative texture of the colored paper loaded

Note: Normal is the factory default setting.

Specifies the relative texture of the paper loaded

Note: Normal is the factory default setting.

Specifies the relative texture of the paper loaded

Note: Normal is the factory default setting.

Specifies the relative texture of the paper loaded

Note: Rough is the factory default setting.

Specifies the relative texture of the custom paper loaded

Notes:

• Normal is the factory default setting.

• Settings appear only if the custom type is supported.

Paper Weight menu

Menu item Description

Plain Weight

Light Normal Heavy

Card Stock Weight

Light Normal Heavy

Transparency Weight

Light Normal Heavy

Recycled Weight

Light Normal Heavy

Specifies the relative weight of the paper loaded in a specific tray

Note: Normal is the factory default setting.

Specifies the relative weight of the card stock loaded in a specific tray

Notes:

• Normal is the factory default setting.

• Settings appear only if card stock is supported.

Specifies the relative weight of the transparencies loaded in a specific tray

Note: Normal is the factory default setting.

Specifies the relative weight of the recycled paper loaded in a specific tray

Note: Normal is the factory default setting.

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Menu item Description

Labels Weight

Light Normal Heavy

Bond Weight

Light Normal Heavy

Envelope Weight

Light Normal Heavy

Rough Envelope Weight

Light Normal Heavy

Letterhead Weight

Light Normal Heavy

Specifies the relative weight of the labels loaded in a specific tray

Note: Normal is the factory default setting.

Specifies the relative weight of the paper loaded in a specific tray

Note: Normal is the factory default setting.

Specifies the relative weight of the envelopes loaded in a specific tray

Note: Normal is the factory default setting.

Specifies the relative weight of the rough envelopes loaded in a specific tray

Note: Normal is the factory default setting.

Specifies the relative weight of the paper loaded in a specific tray

Note: Normal is the factory default setting.

Preprinted Weight

Light Normal Heavy

Colored Weight

Light Normal Heavy

Light Weight

Light

Heavy Weight

Heavy

Rough/Cotton Weight

Light Normal Heavy

Custom <x> Weight

Light Normal Heavy

Specifies the relative weight of the paper loaded in a specific tray

Note: Normal is the factory default setting.

Specifies the relative weight of the paper loaded in a specific tray

Note: Normal is the factory default setting.

Specifies the relative weight of the paper loaded in a specific tray

Note: Normal is the factory default setting.

Specifies the relative weight of the custom paper type loaded in a specific tray

Notes:

• Normal is the factory default setting.

• Settings appear only if the custom type is supported.

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Paper Loading menu

Menu item Description

Recycled Loading

Off Duplex

Bond Loading

Off Duplex

Letterhead Loading

Off Duplex

Preprinted Loading

Off Duplex

Colored Loading

Off Duplex

Light Loading

Off Duplex

Heavy Loading

Off Duplex

Determines the paper loading direction for all jobs that specify Recycled as the paper type

Note: Off is the factory default setting.

Determines the paper loading direction for all jobs that specify Bond as the paper type

Note: Off is the factory default setting.

Determines the paper loading direction for all jobs that specify Letterhead as the paper type

Note: Off is the factory default setting.

Determines the paper loading direction for all jobs that specify Preprinted as the paper type

Note: Off is the factory default setting.

Determines the paper loading direction for all jobs that specify Colored as the paper type

Note: Off is the factory default setting.

Determines the paper loading direction for all jobs that specify Light as the paper type

Note: Off is the factory default setting.

Determines the paper loading direction for all jobs that specify Heavy as the paper type

Note: Off is the factory default setting.

Custom <x> Loading

Off Duplex

Determines the paper loading direction for all jobs that specify Custom <x> as the paper type

Notes:

• Off is the factory default setting.

• Custom <x> Loading is available only if the custom type is

supported.

Notes:

• Duplex determines how the paper is loaded.

• If Duplex is selected, all print jobs are sent through the duplex unit, including 1‑sided jobs.

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Custom Types menu

Menu item Description

Custom Type <x>

Paper Card Stock Transparency Rough/Cotton Labels Envelope

Recycled

Paper Card Stock Transparency Rough/Cotton Labels Envelope

Associates a paper or specialty media type with a factory default Custom Type <x> name or a user‑defined Custom Name created from the Embedded Web Server or MarkVision

Notes:

Professional

• Paper is the factory default setting.

• The custom media type must be supported by the selected tray or

multipurpose feeder in order to print from that source.

Specifies a paper type when the Recycled setting is selected in other menus

Notes:

• Paper is the factory default setting.

• The custom media type must be supported by the selected tray or

multipurpose feeder in order to print from that source.

Universal Setup menu

These menu items are used to specify the height, width, and feed direction of the Universal Paper Size. The Universal Paper Size is a user‑defined paper size. It is listed with the other paper size settings and includes similar options, such as support for duplex printing and printing multiple pages on one sheet.

Menu item Description

Units of Measure

Inches Millimeters

Identifies the units of measure

Notes:

• Inches is the US factory default setting.

• Millimeters is the international factory default setting.

Portrait Width

3–14.17 inches 76–360 mm

Sets the portrait width

Notes:

• If the width exceeds the maximum, then the printer uses the

maximum width allowed.

• 8.5 inches is the US factory default setting. Inches can be increased

in 0.01‑inch increments.

• 216 mm is the international factory default setting. Millimeters can

be increased in 1‑mm increments.

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Menu item Description

Portrait Height

3–14.17 inches 76–360 mm

Feed Direction

Short Edge Long Edge

Reports menu

Sets the portrait height

Notes:

• If the height exceeds the maximum, then the printer uses the

maximum height allowed.

• 14 inches is the US factory default setting. Inches can be increased in

0.01‑inch increments.

• 356 mm is the international factory default setting. Millimeters can

be increased in 1‑mm increments.

Specifies the feed direction

Notes:

• Short Edge is the factory default setting.

• Long Edge appears only if the longest edge is shorter than the

maximum length supported in the tray.

Menu item Description

Menu Settings Page Prints a report containing information about paper loaded into trays, installed

memory, the total page count, alarms, timeouts, the printer control panel language, the TCP/IP address, the status of supplies, and the status of the network connection

Device Statistics Prints a report containing printer statistics such as supply information and details

about printed pages

Network Setup Page Prints a report containing information about the network printer settings, such

as the TCP/IP address information

Notes:

• This menu item appears as Network <x> Setup Page when there is more

than one network option installed.

• This menu item is available only on network printers or printers connected

to print servers.

Print Fonts

PCL Fonts PostScript Fonts

Prints a report in English of all the fonts available for the printer language currently set in the printer

Note: A separate list is available for PCL and PostScript emulations. Each emulation report contains print samples and information about the available fonts for each language.

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Menu item Description

Print Directory Prints a list of all the resources stored on an optional flash memory card

Notes:

• Job Buffer Size must be set to 100%.

• The optional flash memory must be installed correctly and working

properly.

Asset Report Prints a report containing asset information including the printer serial number

and model name. The report contains text and UPC barcodes that can be scanned into an asset database.

Network/Ports menu

Network menu

Menu item Description

PCL SmartSwitch

On Off

PS SmartSwitch

On Off

NPA Mode

Auto Off

Sets the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language

Notes:

• On is the factory default setting.

• When the Off setting is used, the printer does not examine incoming data.

• When the Off setting is used, the printer uses PostScript emulation if PS

SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off.

Sets the printer to automatically switch to PS emulation when a print job requires it, regardless of the default printer language

Notes:

• On is the factory default setting.

• When the Off setting is used, the printer does not examine incoming data.

• When the Off setting is used, the printer uses PCL emulation if PCL

SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off.

Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol

Notes:

• Auto is the factory default setting

• Changing this setting from the printer control panel and then exiting the

menus causes the printer to restart. The menu selection is updated.

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Menu item Description

Network Buffer

Auto Disabled

Mac Binary PS

Auto On Off

Network Setup

Reports Menu Network Card Menu TCIP Menu IPv6 Menu Wireless Menu AppleTalk Menu

Sets the size of the network input buffer

Notes:

• Auto is the factory default setting.

• To increase the maximum size range for the Network Buffer, disable the USB

buffer.

• Changing this setting from the printer control panel and then exiting the

menus causes the printer to restart. The menu selection is updated.

Sets the printer to process Macintosh binary PostScript print jobs

Notes:

• Auto is the factory default setting.

• The Off setting filters print jobs using the standard protocol.

• The On setting processes raw binary PostScript print jobs.

Lists all the network setup menus, regardless of the active network of the printer

Note: Certain options are not available on selected printer models.

USB menu

Menu item Description

PCL SmartSwitch

On Off

PS SmartSwitch

On Off

Sets the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language

Notes:

• On is the factory default setting.

• When the Off setting is used, the printer does not examine incoming data.

• When the Off setting is used, the printer uses PostScript emulation if the PS

Smartswitch setting is On. It uses the default printer language specified in the Setup menu if the PS SmartSwitch setting is Off.

Sets the printer to automatically switch to PS emulation when a print job received through a USB port requires it, regardless of the default printer language

Notes:

• On is the factory default setting.

• When the Off setting is used, the printer does not examine incoming data.

• When the Off setting is used, the printer uses PCL emulation if the PCL

Smartswitch setting is On. It uses the default printer language specified in the Setup menu if the PCL SmartSwitch setting is Off.

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Menu item Description

NPA Mode

Off Auto

USB Buffer

Disabled Auto

Mac Binary PS

On Off Auto

Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol

Notes:

• Auto is the factory default setting.

• Changing this setting causes the printer to restart.

Sets the size of the USB input buffer

Notes:

• Auto is the factory default setting.

• The Disabled setting turns off job buffering. Any jobs already buffered are

printed before normal processing is resumed.

• The maximum size allowed depends on the amount of memory in the printer,

the size of the other link buffers, and whether the Resource Save setting is On or Off

• Changing this setting causes the printer to restart.

Sets the printer to process Macintosh binary PostScript print jobs

Notes:

• Auto is the factory default setting.

• The Off setting filters print jobs using the standard protocol.

• The On setting processes raw binary PostScript print jobs.

ENA Address

ENA Netmask

ENA Gateway

Sets the network address information for an external print server that is attached to the printer using a USB cable

Note: This menu item is available only if the printer is attached to an external print server through the USB port.

Sets the netmask information for an external print server that is attached to the printer using a USB cable

Note: This menu item is available only if the printer is attached to an external print server through the USB port.

Sets the gateway information for an external print server that is attached to the printer using a USB cable

Note: This menu item is available only if the printer is attached to an external print server through the USB port.

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Parallel menu

Menu item Description

PCL SmartSwitch

On Off

PS SmartSwitch

On Off

NPA Mode

Auto Off

Sets the printer to automatically switch to PCL emulation when a print job received through a parallel port requires it, regardless of the default printer language

Notes:

• On is the factory default setting.

• When the Off setting is used, the printer does not examine incoming data.

• When the Off setting is used, the printer uses PostScript emulation if PS

SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off.

Sets the printer to automatically switch to PS emulation when a print job received through a parallel port requires it, regardless of the default printer language

Notes:

• On is the factory default setting.

• When the Off setting is used, the printer does not examine incoming data.

• When the Off setting is used, the printer uses PCL emulation if PCL SmartSwitch

is set to On. It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off.

Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol

Notes:

Parallel Buffer

Disabled Auto

Advanced Status

On Off

• Auto is the factory default setting.

• Changing this setting automatically resets the printer.

Sets the size of the parallel input buffer

Notes:

• Auto is the factory default setting.

• The Disabled setting turns off job buffering. Any jobs already buffered on the

disk are printed before normal processing is resumed.

• The maximum size allowed depends on the amount of memory in the printer,

the size of the other link buffers, and whether Resource Save is set to On or Off.

• To increase the maximum size range for the Parallel Buffer, disable the USB and

network buffers.

• Changing this setting automatically resets the printer.

Enables bidirectional communication through the parallel port

Notes:

• On is the factory default setting.

• The Off setting disables parallel port negotiation.

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Menu item Description

Protocol

Fastbytes Standard

Honor Init

Off On

Parallel Mode 2

On Off

Mac Binary PS

Auto On Off

Specifies the parallel port protocol

Notes:

• Fastbytes is the factory default setting. It provides compatibility with most

existing parallel ports and is the recommended setting.

• The Standard setting tries to resolve parallel port communication problems.

Determines whether the printer honors printer hardware initialization requests from the computer

Notes:

• Off is the factory default setting.

• The computer requests initialization by activating the Init signal from the

parallel port. Many personal computers activate the Init signal each time the computer is turned on.

Determines whether the parallel port data is sampled on the leading or trailing edge of strobe

Note: On is the factory default setting.

Sets the printer to process Macintosh binary PostScript print jobs

Notes:

• Auto is the factory default setting.

• The Off setting filters print jobs using the standard protocol.

• The On setting processes raw binary PostScript print jobs.

ENA Address

ENA Netmask

ENA Gateway

Sets the network address, netmask, and gateway information for an external print server that is attached to the printer using a parallel cable

Note: This menu is available only if the printer is attached to an external print server through the parallel port.

Sets the network address, netmask, and gateway information for an external print server that is attached to the printer using a parallel cable

Note: This menu is available only if the printer is attached to an external print server through the parallel port.

Sets the network address, netmask, and gateway information for an external print server that is attached to the printer using a parallel cable.

Note: This menu is available only if the printer is attached to an external print server through the parallel port.

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Settings menu

General Settings menu

Menu item Description

Display Language

English Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese

Sets the language of the text appearing on the display

Note: All languages may not be available for all printers.

Eco‑Mode

Off Energy Energy/Paper Paper

Quiet Mode

Off On

Minimizes the use of energy, paper, or specialty media

Notes:

• Off is the factory default setting. Off resets the printer to its

factory default settings.

• The Energy setting minimizes the power used by the printer.

Performance may be affected, but print quality is not.

• Energy/Paper minimizes the use of power and of paper and

specialty media.

• Paper minimizes the amount of paper and specialty media

needed for a print job. Performance may be affected, but print quality is not.

Reduces the amount of noise produced by the printer

Notes:

• Off is the factory default setting.

• On sets the printer to run at half speed, thus reducing noise.

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Menu item Description

Run Initial Setup

Yes No

Alarms

Cartridge Alarm

Off Single

Timeouts

Power Saver

Disabled 1–240

Timeouts

Screen Timeout

15 sec–300 sec

Timeouts

Print Timeout

Disabled 1–255

Instructs the printer to run the setup wizard

Notes:

• Yes is the factory default setting.

• After completing the setup wizard by selecting Done at the

Country select screen, the default setting becomes No.

The display shows a message when the toner is low

Notes:

• Off is the factory default setting. The Toner is low

message will appear as a warning.

• Single means the Toner is low message will appear and

the indicator light will blink red.

Sets the amount of time in minutes the printer waits after a job is printed before it goes into a reduced power state

Note: Disabled does not appear unless Energy Conserve is Off.

Sets the amount of time in seconds the printer waits before returning the printer display to a Ready state

Note: 30 seconds is the factory default setting.

Sets the amount of time in seconds the printer waits to receive an end‑of‑job message before canceling the remainder of the print job

Notes:

Timeouts

Wait Timeout

Disabled 15–65535

Print Recovery

Auto Continue

Disabled 5–255

• 90 seconds is the factory default setting.

• When the timer expires, any partially printed page still in the

printer is printed, and then the printer checks to see if any new print jobs are waiting.

• Print Timeout is available only when using PCL. This setting

has no effect on PostScript emulation print jobs.

Sets the amount of time in seconds the printer waits for additional data before canceling a print job

Notes:

• 40 seconds is the factory default setting.

• Wait Timeout is available only when the printer is using

PostScript emulation. This setting has no effect on PCL emulation print jobs.

Lets the printer automatically continue printing from certain offline situations when not resolved within the specified time period

Notes:

• Disabled is the factory default setting.

• 5–255 is a range of time in seconds.

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Menu item Description

Print Recovery

Jam Recovery

Auto On Off

Print Recovery

Page Protect

Off On

Factory Defaults

Do Not Restore Restore Now

Specifies whether the printer reprints jammed pages

Notes:

• Auto is the factory default setting. The printer reprints

jammed pages unless the memory required to hold the pages is needed for other printer tasks.

• On sets the printer to always reprint jammed pages.

• Off sets the printer to never reprint jammed pages.

Lets the printer successfully print a page that may not have printed otherwise

Notes:

• Off is the factory default setting. Off prints a partial page

when there is not enough memory to print the whole page.

• On sets the printer to process the whole page so that the

entire page prints.

Returns the printer settings to the factory default settings

Notes:

• Do Not Restore is the factory default setting. Do Not Restore

keeps the user‑defined settings.

• Restore Now returns all printer settings to the factory

default settings except those in the Network/Ports menu. All downloads stored in RAM are deleted. Downloads stored in flash memory are not affected.

Setup menu

Menu item Description

Printer Language

PCL Emulation PS Emulation

Sets the default printer language

Notes:

• PostScript emulation uses a PS interpreter for processing

print jobs. PCL emulation uses a PCL interpreter for processing print jobs.

• The factory default printer language is PCL Emulation.

• Setting a printer language as the default does not prevent a

software program from sending print jobs that use another printer language.

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Menu item Description

Print Area

Normal Whole Page

Download Target

RAM Flash

Resource Save

Off On

Sets the logical and physical printable area

Notes:

• Normal is the factory default setting. When attempting to

print data in the non‑printable area defined by the Normal setting, the printer clips the image at the boundary.

• The Whole Page setting allows the image to be moved into

the non‑printable area defined by the Normal setting, but the printer clips the image at the Normal setting boundary.

• The Whole Page setting affects only pages printed using a

PCL 5e interpreter. This setting has no effect on pages printed using the PCL XL or PostScript interpreter.

Sets the storage location for downloads

Notes:

• RAM is the factory default setting.

• Flash appears only if a flash option is installed.

• Storing downloads in RAM is temporary.

Specifies how the printer handles temporary downloads, such as fonts and macros stored in RAM, when the printer receives a job that requires more memory than is available

Notes:

Print All Order

Alphabetical Oldest First Newest First

Finishing menu

Menu item Description

Sides (Duplex)

1 sided 2 sided

Specifies whether duplex (2‑sided) printing is set as the default for all print jobs

Notes:

• 1 sided is the factory default setting.

• To set 2‑sided printing from the software program: for Windows users, click

File > Print, and then click Properties, Preferences, Options, or Setup; for Macintosh users, choose File > Print, and then adjust the settings from the Print dialog and pop‑up menus.

• Off is the factory default setting. Off sets the printer to retain

the downloads only until memory is needed. Downloads are deleted in order to process print jobs.

• The On setting retains the downloads during language

changes and printer resets. If the printer runs out of memory, downloads are not deleted.

Sets the order in which the print jobs are printed.

Note: Alphabetical is the factory default setting.

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Menu item Description

Duplex Binding

Long Edge Short Edge

Copies

1–999

Blank Pages

Do Not Print Print

Collate

Off (1,1,1,2,2,2) On (1,2,1,2,1,2)

Defines the way duplexed pages are bound and how the printing on the back of the page is oriented in relation to the printing on the front of the page

Notes:

• Long Edge is the factory default setting.

• Long Edge specifies that binding be placed on the left edge of portrait pages

and the top edge of landscape pages.

• Short Edge specifies that binding be placed on the top edge of portrait pages

and the left edge of landscape pages.

Specifies a default number of copies for each print job

Note: 1 is the factory default setting.

Specifies whether blank pages are inserted in a print job

Note: Do Not Print is the factory default setting.

Stacks the pages of a print job in sequence when printing multiple copies

Notes:

• Off is the factory default setting.

• The On setting stacks the print job sequentially.

• Both settings print the entire job the number of times specified by the Copies

menu setting.

Separator Sheets

None Between Copies Between Jobs Between Pages

Separator Source

Tray <x> Multi‑Purpose Feeder

Specifies whether blank separator sheets are inserted

Notes:

• None is the factory default setting.

• Between Copies inserts a blank sheet between each copy of a print job if

Collation is set to On. If Collation is set to Off, a blank page is inserted between each set of printed pages, such as after all page 1's and after all page 2's.

• Between Jobs inserts a blank sheet between print jobs.

• Between Pages inserts a blank sheet between each page of the print job. This

setting is useful when printing transparencies or inserting blank pages in a document for notes.

Specifies the paper source for separator sheets

Notes:

• Tray 1 (standard tray) is the factory default setting.

• From the Paper menu, Configure MP must be set to Cassette in order for

Multi‑Purpose Feeder to appear as a menu setting.

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Menu item Description

N‑up (pages‑side)

Off 2‑Up 3‑Up 4‑Up 6‑Up 9‑Up 12‑Up 16‑Up

N‑up Ordering

Horizontal Reverse Horizontal Reverse Vertical Vertical

Orientation

Auto Landscape Portrait

N‑up Border

None Solid

Specifies that multiple‑page images be printed on one side of a sheet of paper

Notes:

• Off is the factory default setting.

• The number selected is the number of page images that will print per side.

Specifies the positioning of multiple‑page images when using N‑up (pages‑sides)

Notes:

• Horizontal is the factory default setting.

• Positioning depends on the number of images and whether the images are in

portrait or landscape orientation.

Specifies the orientation of a multiple‑page sheet

Note: Auto is the factory default setting. The printer chooses between portrait and landscape.

Prints a border around each page image when using N‑up (pages‑sides)

Note: None is the factory default setting.

Quality menu

Menu item Description

Print Resolution

300 dpi 600 dpi 1200 dpi 1200 Image Q 2400 Image Q

Pixel Boost

Off Fonts Horizontally Vertically Both Directions Isolated

Specifies the printed output resolution

Note: 600 dpi is the factory default setting. The printer driver default is 2400 Image Q.

Enhances the printed quality of small fonts and graphics

Notes:

• Off is the factory default setting.

• Fonts applies this setting only to text.

• Horizontally darkens horizontal lines of text and images.

• Vertically darkens vertical lines of text and images.

• Both Directions darkens horizontal and vertical lines on text and images.

• Isolated darkens isolated text and images.

Understanding printer menus

Page 77

Menu item Description

Toner Darkness

1–10

Enhance Fine Lines

Off On

Gray Correction

Auto Off

Brightness

‑6 to +6

Lightens or darkens the printed output

Notes:

• 8 is the factory default setting.

• Selecting a smaller number can help conserve toner.

Enables a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts

Notes:

• Off is the factory default setting.

• To set Enhance Fine Lines using the Embedded Web Server, type the network

printer IP address in a browser window.

Adjusts the gray value of printed output

Note: Auto is the factory default setting.

Adjusts or darkens printed output and conserves toner

Notes:

• 0 is the factory default setting.

• A negative value will darken text, images, and graphics. A positive value will

lighten them and conserve toner.

Contrast

0–5

Adjusts the degree of difference between levels of gray in printed output

Notes:

• 0 is the factory default setting.

• Higher settings show more difference between levels of gray.

Utilities menu

Menu item Description

Format Flash

No Yes

Formats the flash memory. Flash memory refers to the memory added by installing an optional flash memory card in the printer.

Warning—Potential Damage: Do not turn off the printer while the flash memory is formatting.

Notes:

• An optional flash memory card must be installed in the printer and operating

properly for this menu item to be available.

• No cancels the format request.

• Selecting Yes deletes all data stored in flash memory.

Understanding printer menus

Page 78

Menu item Description

Defragment Flash

No Yes

Hex Trace

Activate

Coverage Estimator

Off On

Prepares the flash memory to receive new data by retrieving lost storage space

Warning—Potential Damage: Do not turn off the printer while the flash memory is defragmenting.

Notes:

• An optional flash memory card must be installed in the printer and operating

properly for this menu item to be available. The flash memory card must not be Read/Write or Write protected.

• No cancels the defragment request.

• Selecting Yes reformats the flash memory after transferring all downloads to

regular printer memory. When formatting is complete, the downloads are loaded back into flash memory.

Assists in isolating the source of a print job problem

Notes:

• When Activate is selected, all data sent to the printer is printed in hexadecimal

and character representation and control codes are not executed.

• To exit Hex Trace, turn the printer off or reset the printer.

Provides an estimate of the percentage coverage of black on a page. The estimate is printed on a separator page.

Note: Off is the factory default setting.

PostScript menu

Menu item Description

Print PS Error

Off On

Font Priority

Resident Flash

Prints a page containing the PostScript error

Note: Off is the factory default setting.

Establishes the font search order

Notes:

• Resident is the factory default setting.

• A formatted optional flash memory card must be installed in the printer

and operating properly for this menu item to be available.

• The optional flash memory card cannot be Read/Write, Write, or

password protected.

• Job Buffer Size must not be set to 100%.

Understanding printer menus

Page 79

PCL Emul menu

Menu item Description

Font Source

Resident Download Flash All

Font Name

<x>

Symbol Set

<x>

Specifies the set of fonts available

Notes:

• Resident is the factory default setting. It shows the factory default set of

fonts downloaded into RAM.

• Download appears only if downloaded fonts exist. It shows all the fonts

downloaded into RAM.

• Flash appears only if a flash option containing fonts is installed.

• A flash option must be properly formatted and cannot be Read/Write,

Write, or password protected.

• All shows all fonts available to any option.

Displays a specific font and the option where it is stored

Notes:

• Courier is the factory default setting.

• The font source abbreviation is R for Resident, M1 for Flash, and S for

Download.

Specifies the font ID and font name that compose each symbol set

Notes:

• 10U PC‑8 is the US factory default setting.

• 12U PC‑850 is the international factory default setting.

PCL Emulation Settings

Point Size

1.00–1008.00

PCL Emulation Settings

Pitch

0.08–100

PCL Emulation Settings

Orientation

Portrait Landscape

Changes the point size for scalable typographic fonts

Notes:

• 12 is the factory default setting.

• Point Size refers to the height of the characters in the font. One point

equals approximately 1/72 of an inch.

• Point sizes can be increased or decreased in 0.25‑point increments.

Specifies the font pitch for scalable monospaced fonts

Notes:

• 10 is the factory default setting.

• Pitch refers to the number of fixed‑space characters per inch (cpi).

• Pitch can be increased or decreased in 0.01‑cpi increments.

• For nonscalable monospaced fonts, the pitch appears on the display but

cannot be changed.

Specifies the orientation of text and graphics on the page

Notes:

• Portrait is the factory default setting.

• Portrait prints text and graphics parallel to the short edge of the page.

• Landscape prints text and graphics parallel to the long edge of the page.

Understanding printer menus

Page 80

Menu item Description

PCL Emulation Settings

Lines per Page

1–255 60 64

PCL Emulation Settings

A4 Width

198 mm 203 mm

PCL Emulation Settings

Auto CR after LF

Off On

PCL Emulation Settings

Auto LF after CR

Off On

Specifies the number of lines that print on each page

Notes:

• 60 is the US factory default setting. 64 is the international factory default

setting.

• The printer sets the amount of space between each line based on the

Lines per Page, Paper Size, and Orientation settings. Select the desired Paper Size and Orientation before setting Lines per Page.

Sets the printer to print on A4‑size paper

Notes:

• 198 mm is the factory default setting.

• The 203‑mm setting sets the width of the page to allow the printing of

eighty 10‑pitch characters.

Specifies whether the printer automatically performs a carriage return (CR) after a line feed (LF) control command

Note: Off is the factory default setting.

Specifies whether the printer automatically performs a line feed (LF) after a carriage return (CR) control command

Note: Off is the factory default setting.

Tray Renumber

Assign MP Feeder

Off None 0–199

Assign Tray <x>

Off None 0–199

Assign Manual Paper

Off None 0–199

Assign Man Env

Off None 0–199

Tray Renumber

View Factory Def

None

Configures the printer to work with printer software or programs that use different source assignments for trays, drawers, and feeders

Notes:

• Off is the factory default setting.

• None is not an available selection. It is displayed only when it is selected

by the PCL 5 interpreter.

• None ignores the Select Paper Feed command.

• 0–199 allows a custom setting to be assigned.

Displays the factory default setting assigned to each tray, drawer, or feeder

Understanding printer menus

Page 81

Menu item Description

Tray Renumber

Restore Defaults

Yes No

Returns all tray, drawer, and feeder assignments to the factory default settings

Understanding printer menus

Page 82

Maintaining the printer

Periodically, certain tasks are required to maintain optimum print quality.

Cleaning the exterior of the printer

1 Make sure that the printer is turned off and unplugged from the wall outlet.

CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer,

unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.

2 Remove all paper from the printer.

3 Dampen a clean, lint‑free cloth with water.

Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of

the printer.

4 Wipe only the outside of the printer.

Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.

5 Make sure all areas of the printer are dry before beginning a new print job.

Storing supplies

Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.

Do not expose supplies to:

• Direct sunlight

• Temperatures above 35°C (95°F)

• High humidity above 80%

• Salty air

• Corrosive gases

• Heavy dust

Checking the status of supplies from a network computer

Note: The computer must be connected to the same network as the printer.

1 Type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in

the TCP/IP section.

2 Click Device Status. The Device Status page appears, displaying a summary of supply levels.

Maintaining the printer

Page 83

Ordering supplies

To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer.

Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.

Ordering toner cartridges

When 88 Cartridge is Low appears or when the print becomes faded, you may be able to extend the life of the toner cartridge:

1 Remove the toner cartridge.

2 Firmly shake the cartridge side‑to‑side and front‑to‑back several times to redistribute toner.

3 Reinsert the cartridge and continue printing.

Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge.

Recommended toner cartridges and part numbers

Part name Lexmark Return Program Cartridge Regular cartridge

For the US and Canada

Toner cartridge E260A11A E260A21A

High Yield Toner cartridge E360H11A E360H21A

For Europe, the Middle East, and Africa

Toner cartridge E260A11E E260A21E

High Yield Toner cartridge E360H11E E360H21E

For the Asia Pacific Region, including Australia and New Zealand

Toner cartridge E260A11P E260A21P

High Yield Toner cartridge E360H11P E360H21P

For Latin America

Toner cartridge E260A11L E260A21L

High Yield Toner cartridge E360H11L E360H21L

Maintaining the printer

Page 84

Ordering a photoconductor kit

Depending on your printer model, the printer issues a message or a light sequence to let you know the photoconductor kit is near its end of life. At this time, order a photoconductor kit. You can also see the status of the photoconductor kit by printing a network setup page.

Part name Part number

Photoconductor kit E260X22G

Replacing supplies

Replacing the toner cartridge

When 88 Cartridge is low appears, or when you experience faded print, remove the toner cartridge. Firmly shake it side‑to‑side and front‑to‑back several times to redistribute the toner, and then reinsert it and continue printing. When shaking the cartridge no longer improves the print quality, replace the toner cartridge.

Note: You can check to see approximately how much toner is left in your cartridge by printing a menu settings page.

To replace the toner cartridge:

1 Open the front door by pressing the button on the left side of the printer and lowering the door.

2 Press the button on the base of the photoconductor kit, and then pull the toner cartridge out using the handle.

Maintaining the printer

Page 85

3 Unpack the new toner cartridge.

Warning—Potential Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to

direct light for an extended period of time. Extended light exposure can cause print quality problems.

4 Rotate the cartridge in all directions to distribute the toner.

5 Install the new toner cartridge by aligning the rollers on the toner cartridge with the arrows on the tracks of the

photoconductor kit. Push the toner cartridge in as far as it will go. The cartridge clicks into place when correctly installed.

6 Close the front door.

Replacing the photoconductor kit

The printer automatically notifies you before the photoconductor kit reaches a page maximum by showing 84 PC Kit life warning or 84 Replace PC Kit on the display. You can also see the status of the photoconductor

kit by printing a menu settings page.

When 84 PC Kit life warning or 84 Replace PC Kit first appears, you should immediately order a new photoconductor kit. While the printer may continue to function properly after the photoconductor kit has reached its official end‑of‑life, print quality significantly decreases.

Note: The photoconductor kit is one item only.

Maintaining the printer

Page 86

1 Turn the printer off.

2 Open the front door by pressing the button on the left side of the printer and lowering the front door.

3 Pull the photoconductor kit and toner cartridge out of the printer as a unit by pulling on the toner cartridge handle.

Note: The photoconductor kit and toner cartridge form a unit.

Place the unit on a flat, clean surface.

4 Press the button on the base of the photoconductor kit. Pull the toner cartridge up and out using the handle.

Maintaining the printer

Page 87

5 Unpack the new photoconductor kit.

Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print

quality of future print jobs.

6 Insert the toner cartridge into the photoconductor kit by aligning the rollers on the toner cartridge with the tracks.

Push the toner cartridge until it clicks into place.

7 Install the unit into the printer by aligning the arrows on the guides of the unit with the arrows in the printer. Push

the unit as far as it will go.

Maintaining the printer

Page 88

8 After you replace the photoconductor kit, reset the photoconductor counter.

To reset the photoconductor counter, open the front door, press and hold appears. The power light blinks, and the printer beeps.

Warning—Potential Damage: Resetting the photoconductor counter without replacing the photoconductor may damage your printer and void your warranty.

9 Close the front door.

until Resetting PC Counter

Moving the printer

Before moving the printer

CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or

printer damage:

• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.

• Disconnect all cords and cables from the printer before moving it.

• Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same

time.

Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.

Use only the power cord provided with this product or the manufacturer's authorized replacement.

Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer warranty.

Moving the printer to another location

The printer and options can be safely moved to another location by following these precautions:

• Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart

used to move the options must have a surface able to support the dimensions of the options.

• Keep the printer in an upright position.

• Avoid severe jarring movements.

Shipping the printer

When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.

Maintaining the printer

Page 89

Administrative support

Finding advanced networking and administrator information

For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at http://support.lexmark.com.

Using the Embedded Web Server

If the printer is installed on a network, the Embedded Web Server is available for a range of functions including:

• Viewing a virtual display of the printer control panel

• Checking the status of the printer supplies

• Configuring printer settings

• Configuring network settings

• Viewing reports

To access the Embedded Web Server, type the printer IP address into the address field of your Web browser.

Notes:

• If you do not know the IP address of the printer, then print a network setup page and locate the IP address in

the TCP/IP section.

• For more information, see the Networking Guide on the Software and Documentation CD and the Embedded

Web Server Administrator's Guide on the Lexmark

Web site at www.lexmark.com.

Checking the virtual display

The virtual display works as an actual display would work on a printer control panel, showing printer messages.

To access the Embedded Web Server, type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, then you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.

• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.

The virtual display appears in the top left corner of the screen.

Checking the device status

From the Device Status page of the Embedded Web Server, it is possible to see paper tray settings, the level of toner in the toner cartridge, the percentage of life remaining in the photoconductor kit, and capacity measurements of certain printer parts.

1 Type the printer IP address in the address field of your Web browser.

Note: If you do not know the IP address of the printer, then you can:

Administrative support

Page 90

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.

• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.

2 Click Device Status.

Viewing reports

You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer, the network, and supplies.

1 Type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, then you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.

• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.

2 Click Reports, and then click the type of report you want to view.

Setting up e‑mail alerts

You can have the printer send you an e‑mail when the supplies are getting low or when the paper needs to be changed, added, or unjammed.

1 Type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, then you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.

• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.

2 Click Settings.

3 Under Other Settings, click E‑mail Alert Setup.

4 Select the items for notification and type the e‑mail addresses that you want to receive e‑mail alerts.

5 Click Submit.

Note: See your system support person to set up the e‑mail server.

Configuring supply notifications

You can determine how you would like to be notified when supplies run low or reach their end‑of‑life.

1 Type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP

address in the TCP/IP section.

2 Click Settings.

3 Click Print Settings.

4 Click Supply Notifications.

Administrative support

Page 91

5 From the drop‑down box for each supply, select among the options for notification. Explanations for each option

are provided.

6 Click Submit to save your selections.

Copying printer settings to other printers

Using the Embedded Web Server, you can copy printer settings to up to 15 other network printers.

1 Type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, then you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.

• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.

2 Click Copy Printer Settings.

3 To change the language, select a language from the drop‑down list, and then click Click here to submit language.

4 Click Printer Settings.

5 Enter the IP addresses of the source and target printers.

Note: To add additional target printers, click the Add Target IP button.

6 Click Copy Printer Settings.

Restoring the factory default settings

1 From the printer control panel, press .

2 Press the arrow buttons until Settings appears, and then press .

3 Press the arrow buttons until General Settings appears, and then press .

4 Press the arrow buttons until Factory Defaults appears, and then press .

5 Press the arrow buttons until Restore Now appears, and then press .

Wait for Submitting Changes to appear momentarily, followed by Restoring Factory Defaults, before the printer returns to Ready.

Warning—Potential Damage: Restore Now returns all printer settings to the factory default settings except Network/Port menu settings. All downloads stored in RAM are deleted. Downloads stored in flash memory are not affected.

Administrative support

Page 92

Clearing jams

Jam error messages appear on the printer control panel display and include the area of the printer where the jam occurred. When there is more than one jam, the number of jammed pages is displayed.

Note: Jam recovery is set to Auto by default. When jam recovery is set to Auto, the memory that holds the image of the page may be re‑used after the page is printed if the memory is needed for another use. This can occur before the paper exits the printer. Therefore, a jammed page may or may not be reprinted, depending on the overall memory usage in the printer.

Avoiding jams

The following hints can help you avoid jams:

Paper tray recommendations

• Make sure the paper lies flat in the tray.

• Do not remove a tray while the printer is printing.

• Do not load a tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it.

• Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.

• Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing too tightly

against the paper or envelopes.

• Push the tray in firmly after loading paper.

Paper recommendations

• Use only recommended paper or specialty media.

• Do not load wrinkled, creased, damp, bent, or curled paper.

• Flex, fan, and straighten paper before loading it.

• Do not use paper that has been cut or trimmed by hand.

• Do not mix paper sizes, weights, or types in the same stack.

• Make sure all sizes and types are set correctly in the printer control panel menus.

• Store paper per the manufacturer's recommendations.

Clearing jams

Page 93

Identifying jams in the paper path

24x

233, 234, 24x

251

200

201

235

202

231 234

The following illustration shows the path that paper travels through the printer. The path varies depending on the input source (tray or feeder) and depending on whether a duplex (two‑sided) print job is being sent.

When a jam occurs, a jam message appears, indicating the region of the jam or the number of jammed sheets. The three‑digit jam prefix numbers are given in the following illustration to show where each jam occurs.

231 234

233, 234, 24x

Understanding jam messages and locations

Note: To resolve any message, all paper or specialty media must be cleared from the entire paper path.

Open doors and covers, and remove trays to access jam locations. The following illustration and table indicate these locations. See “Jam message numbers and how to access each jam” on page 94 for a list of jam numbers and instructions for how to access each jam.

Clearing jams

Page 94

1 Standard exit bin

2 Front door

3 Multipurpose feeder door

4 Tray 1

5 Optional 250‑ or 550‑sheet tray (Tray 2)

6 Rear door

Jam message numbers and how to access each jam

Jam number To access the jam

200, 201 Try one or more of the following:

• Remove Tray 1.

• Open the front door, and then remove the photoconductor kit.

202, 231 Open the front door, and then open the rear door.

233, 234 Try one or more of the following:

• Open the front door, and then open the rear door.

• Remove Tray 1, and then depress the lever.

235 Remove the jam from the standard exit bin.

24x Remove Tray 2.

251 Open the multipurpose feeder door.

Clearing jams

Page 95

200 paper jam

1 Remove the tray from the printer.

2 Remove the jam if you see it here.

3 If you do not see it, open the front door, and then remove the photoconductor kit and toner cartridge (unit).

Note: When the photoconductor kit and toner cartridge are together, they are called a unit.

Clearing jams

Page 96

4 Lift the flap in front of the printer, and remove any jammed sheets.

5 Align and insert the unit.

6 Close the front door.

7 Insert the tray.

8 Press .

Clearing jams

Page 97

201 paper jam

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot

component, allow the surface to cool before touching.

1 Open the front door, and then remove the unit.

2 Lift the flap in front of the printer, and then remove any jammed sheets.

3 Align and insert the unit.

4 Close the front door.

5 Press .

Clearing jams

Page 98

202 paper jam

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot

component, allow the surface to cool before touching.

1 Open the front door, and then remove the unit.

2 Lift the flap in front of the printer, and then remove any jammed sheets.

3 Open the rear door.

Clearing jams

Page 99

4 Remove the jam.

5 Align and reinsert the unit.

6 Close the rear door.

7 Close the front door.

8 Press .

231 paper jam

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot

component, allow the surface to cool before touching.

1 Open the front door.

2 Open the rear door.

Clearing jams

Page 100

3 Remove the jam.

4 Close the rear door.

5 Close the front door.

6 Press .

If this does not clear the jam, complete the steps in “233 paper jam” on page 101.

Clearing jams

100

Lexmark 34S5048, 34S5165 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Safety information

Learning about the printer

Thank you for choosing this printer!

Finding information about the printer

Selecting a location for the printer

Printer configurations

Using the standard exit bin and paper stop

Additional printer setup

Installing internal options

Available internal options

Accessing the system board to install internal options

Installing a memory card

Installing a flash memory or firmware card

Installing hardware options

Attaching cables

Verifying printer setup

Printing a menu settings page

Printing a network setup page

Setting up the printer software

Installing printer software

Updating available options in the printer driver

Minimizing your printer's environmental impact

Saving paper and toner

Using recycled paper and other office papers

Conserving supplies

Saving energy

Reducing printer noise

Adjusting Power Saver

Recycling

Recycling Lexmark products

Recycling Lexmark packaging

Returning Lexmark cartridges for reuse or recycling

Loading paper and specialty media

Setting the paper size and type

Configuring Universal paper settings

Loading trays

Using the multipurpose feeder

Paper tray capacities

Linking and unlinking trays

Linking trays

Unlinking trays

Creating a custom name for a paper type

Assigning a custom paper type name to a tray

Paper and specialty media guidelines

Paper guidelines

Paper characteristics

Unacceptable paper

Selecting paper

Selecting preprinted forms and letterhead

Storing paper

Supported paper sizes, types, and weights

Paper types and weights supported by the printer

Paper sizes supported by the printer

Printing

Printing a document

Printing a document

Printing specialty documents

Tips on using letterhead

Tips on using transparencies

Tips on using envelopes

Tips on using labels

Tips on using card stock

Printing information pages

Printing a font sample list

Printing a directory list

Printing the print quality test pages

Canceling a print job

Canceling a print job from the printer control panel

Canceling a print job from the computer

Understanding printer menus

Menus list

Paper menu

Default Source menu

Size/Type menu

Configure MP menu