Available internal options ................................................................................................................................. 16
Accessing the system board to install internal options ....................................................................................16
Installing a memory card ..................................................................................................................................17
Installing a 250- or 550-sheet drawer............................................................................................................... 19
Printing the printer settings configuration sheet .............................................................................................22
Adjusting Power Saver ...................................................................................................................................... 27
Assigning a custom paper type name to a tray.................................................................................................48
Paper and specialty media guide................................................................50
Paper guidelines......................................................................................................................................50
Paper capacities................................................................................................................................................50
Paper characteristics.........................................................................................................................................50
Selecting paper .................................................................................................................................................52
Selecting preprinted forms and letterhead ......................................................................................................52
Supported paper sizes, types, and weights.............................................................................................53
Paper sizes supported by the printer................................................................................................................ 53
Paper types and weights supported by the printer .......................................................................................... 54
Printing a document................................................................................................................................56
Printing a document .........................................................................................................................................56
Printing on both sides of the paper.........................................................................................................57
Printing on both sides of the paper ..................................................................................................................57
Printing on both sides of the paper manually................................................................................................... 57
Tips on using letterhead ...................................................................................................................................59
Tips on using transparencies ............................................................................................................................ 60
Tips on using envelopes....................................................................................................................................60
Tips on using labels........................................................................................................................................... 61
Tips on using card stock....................................................................................................................................61
Printing a booklet (Windows) ...........................................................................................................................62
Printing information pages......................................................................................................................62
Printing the menu settings and network setup pages ......................................................................................62
Printing the print quality test pages ................................................................................................................. 63
Contents
3
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Canceling a print job................................................................................................................................64
Canceling a print job from the printer control panel........................................................................................64
Canceling a print job from the computer ......................................................................................................... 64
Setting Jam Recovery..............................................................................................................................65
Installing the Local Printer Settings Utility..............................................................................................66
Using the Local Printer Settings Utility....................................................................................................66
Using the Finishing menu........................................................................................................................67
Paper menu.............................................................................................................................................68
Default Source menu ........................................................................................................................................ 68
Size/Type menu ................................................................................................................................................68
Paper Texture menu ......................................................................................................................................... 70
Paper Weight menu ..........................................................................................................................................72
Paper Loading menu .........................................................................................................................................73
Custom Types menu ......................................................................................................................................... 73
General Settings menu ..................................................................................................................................... 75
Quality menu ................................................................................................................... ................................. 80
PCL Emul menu ................................................................................................................................................. 81
Maintaining the printer..............................................................................84
Cleaning the exterior of the printer........................................................................................................84
Replacing the toner cartridge ........................................................................................................................... 86
Replacing the photoconductor kit .................................................................................................................... 88
Moving the printer..................................................................................................................................91
Before moving the printer ................................................................................................................................ 91
Moving the printer to another location............................................................................................................ 91
Shipping the printer.......................................................................................................................................... 92
Close door .......................................................................................................................................................107
Load <input src> with <custom type name>...................................................................................................107
Load <input src> with <custom string>........................................................................................................... 107
Load <input src> with <size>........................................................................................................................... 107
Load <input src> with <type> <size>............................................................................................................... 107
Load manual feeder with <type> <size> .........................................................................................................107
Load manual feeder with <custom type name> ............................................................................................. 108
Load manual feeder with <custom string> .....................................................................................................108
Remove paper from standard output bin ....................................................................................................... 108
58 Too many flash options installed ...............................................................................................................108
58 Too many trays attached ........................................................................................................................... 109
Jobs do not print ............................................................................................................................................. 110
Multiple-language PDFs do not print ..............................................................................................................111
Job takes longer than expected to print .........................................................................................................111
Job prints from the wrong tray or on the wrong paper.................................................................................. 111
Tray linking does not work.............................................................................................................................. 112
Contents
5
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Large jobs do not collate................................................................................................................................. 112
Solving paper feed problems.................................................................................................................114
Paper frequently jams..................................................................................................................................... 114
Paper jam lights remain on after jam is cleared .............................................................................................114
Page that jammed does not reprint after the jam is cleared.......................................................................... 115
Paper curl........................................................................................................................................................ 118
Print is too dark .............................................................................................................................................. 118
Print is too light...............................................................................................................................................119
Toner fog or background shading appears on the page ................................................................................. 120
Toner rubs off .................................................................................................................................................120
CAUTION—POTENTIAL INJURY: See the enclosed Safety Sheet before making any cable or electrical connection.
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
Use care when you replace a lithium battery.
CAUTION—POTENTIAL INJURY: There is a danger of explosion if a lithium battery is incorrectly replaced. Replace
it only with the same or an equivalent type of lithium battery. Do not recharge, disassemble, or incinerate a lithium
battery. Discard used batteries according to the manufacturer's instructions and local regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component,
allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained
personnel to move it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
• Disconnect all cords and cables from the printer before moving it.
• Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall
outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and
unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and
walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for
signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
Safety information
7
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CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or
make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning
storm.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes,
you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
See the product User's Guide for additional safety information.
SAVE THESE INSTRUCTIONS.
Safety information
8
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Learning about the printer
Thank you for choosing this printer!
We've worked hard to make sure it will meet your needs.
To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’sGuide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and
make sure you check the latest updates on our Web site.
We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If
you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted to
help you get back on track fast. And if you find something we could do better, please let us know. After all, you are the
reason we do what we do, and your suggestions help us do it better.
Finding information about the printer
What are you looking for?Find it here
Initial setup instructions:
• Connecting the printer
• Installing the printer software
Additional setup and instructions for using the printer:
• Selecting and storing paper and specialty media
• Loading paper
• Performing printing depending on your printer model
• Configuring printer settings
• Viewing and printing documents and photos
• Setting up and using printer software
• Setting up and configuring the printer on a network,
depending on your printer model
• Caring for and maintaining the printer
• Troubleshooting and solving problems
Help using the printer softwareWindows or Mac Help—Open a printer software program
Setup documentation—The setup documentation came
with the printer and is also available on the Lexmark Web
site at http://support.lexmark.com.
User's Guide—The User's Guide is available on the
Software and Documentation CD.
For updates, check our Web site at
http://support.lexmark.com.
or application, and then click Help.
?
Click
Notes:
to view context-sensitive information.
• The Help installs automatically with the printer
software.
• The printer software is located in the printer
Program folder or on the desktop, depending on
your operating system.
Learning about the printer
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What are you looking for?Find it here
The latest supplemental information, updates, and technical
support:
• Documentation
• Driver downloads
• Live chat support
• E-mail support
• Telephone support
Lexmark Support Web site—
http://support.lexmark.com
Note: Select your region, and then select your product to
view the appropriate support site.
Support telephone numbers and hours of operation for
your region or country can be found on the Support Web
site or on the printed warranty that came with your
printer.
Record the following information (located on the store
receipt and the back of the printer), and have it ready
when you contact support so that they may serve you
faster:
• Machine Type number
• Serial number
• Date purchased
• Store where purchased
Warranty informationWarranty information varies by country or region:
• In the US—See the Statement of Limited Warranty
included with this printer, or at
http://support.lexmark.com.
• Rest of the world—See the printed warranty that
came with your printer.
Selecting a location for the printer
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
options, leave enough room for them also. It is important to:
• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight, humidity extremes, or temperature fluctuations
– Clean, dry, and free of dust
• Allow the following recommended amount of space around the printer for proper ventilation:
Learning about the printer
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5
1
4
3
1Rear300 mm (12 in.)
2Right side 200 mm (8 in.)
3Front300 mm (12 in.)
4Left side12.7 mm (0.5 in.)
5Top300 mm (12 in.)
2
Printer configurations
Basic model
The following illustration shows the printer front with its basic features or parts:
Learning about the printer
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1Front door release button
2Paper stop
3Standard exit bin
4Printer control panel
5System board door
6Standard 250-sheet tray (Tray 1)
7Manual feeder door
8Front door
The following illustration shows the printer back with its basic features or parts:
Learning about the printer
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1Rear door
2Ethernet port
Note: The Ethernet port is a feature on network models only.
3USB port
4Parallel port
5Printer power cord socket
6Power switch
7Security slot
Configured models
The following illustration shows the printer configured with an optional 250- or 550-sheet drawer:
Learning about the printer
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1Front door release button
2Paper stop
3Standard exit bin
4Printer control panel
5System board door
6Standard 250-sheet tray (Tray 1)
7Optional 250- or 550-sheet drawer (Tray 2)
8Manual feeder door
9Front door
Understanding the printer control panel
The printer control panel features six lights and two buttons.
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Item
1Error light
2Jam light
3Load paper light
4Toner light
5Ready light
6Continue button
7Stop button
Learning about the printer
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Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall
outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and
unplug any cables going into the printer.
You can customize your printer connectivity and memory capacity by adding optional cards. The instructions in this
section explain how to install the available cards; you can also use them to locate a card for removal.
Available internal options
Memory cards
• Printer memory
• Flash memory
• Fonts
Accessing the system board to install internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall
outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and
unplug any cables going into the printer.
1 As you face the printer, the system board door is on the right side. Open the system board door.
2 Use the following illustration to locate the appropriate connector.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
a metal surface on the printer before touching any system board electronic components or connectors.
Additional printer setup
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1Ethernet connector
Note: The Ethernet port is a feature on network models only.
2USB port
3Parallel connector
4Memory card connector
5Optional card connector
6Optional card connector
Installing a memory card
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall
outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and
unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch a
metal surface on the printer before touching any system board electronic components or connectors.
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An optional memory card can be purchased separately and attached to the system board. To install the memory card:
1 Turn the printer off.
2 Access the system board.
3 Unpack the memory card.
Note: Avoid touching the connection points along the edge of the card.
4 Align the memory card with its connector on the system board.
5 Push open the latches on both ends of the memory connector.
Warning—Potential Damage: Memory cards are easily damaged by static electricity. Touch a grounded metal
surface before you touch a memory card.
Note: Memory cards designed for other printers may not work with your printer.
6 Push the memory card into the connector until the latches click into place.
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It may require some force to fully seat the card.
7 Ensure that each latch fits over the notch on each end of the card.
8 Close the system board door.
9 Turn the printer back on.
10 Open the printers folder:
a Click , or click Start and then click Run.
b In the Start Search or Run box, type control printers.
c Press Enter, or click OK.
The printers folder opens.
11 Right-click your printer icon.
12 Click Properties.
13 Click Install Options.
Note: Memory cards designed for other printers may not work with your printer.
14 Click Ask Printer.
15 Click OK.
16 Click OK, and then close the printers folder.
Installing hardware options
Installing a 250- or 550-sheet drawer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained
personnel to move it safely.
Additional printer setup
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An optional drawer attaches under the printer. A drawer consists of two parts: a tray and a support unit. The printer
supports one optional drawer; you can install a 250- or 550-sheet drawer.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall
outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and
unplug any cables going into the printer.
1 Unpack the drawer, and remove any packing material.
2 Remove the tray from the support unit.
1Support unit
2Tray
3 Remove any packing material and tape from inside the tray.
4 Insert the tray into the support unit.
5 Place the drawer in the location chosen for the printer.
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6 Align the outer edges of the printer with the outer edges of the drawer, and then slowly lower the printer into place.
7 Turn the printer back on.
8 Open the printers folder:
a Click , or click Start and then click Run.
b In the Start Search or Run box, type control printers.
c Press Enter, or click OK.
The printers folder opens.
9 Right-click the icon of your printer.
10 Click Properties.
11 Click Install Options.
12 Click Ask Printer.
13 Click OK.
14 Click OK, and then close the printers folder.
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Printing the printer settings configuration sheet
The printer settings configuration sheet shows the current configuration settings. It also provides instructions on how
to navigate through the configuration menus to select and save new settings. To print the printer settings configuration
sheet:
1 Turn the printer off.
2 Open the front door.
3 Press and hold as you turn the printer on.
All the lights cycle.
4 Release .
5 Close the front door.
The light sequence representing the home menu appears.
Home Menu
- On
- On
- On
- On
6 Press until all the lights cycle.
The printer settings configuration sheet prints.
Note: The sheet prints only when the home menu light sequence is on.
Attaching cables
1 Connect the printer to a computer or a network.
• For a local connection, use a USB or parallel cable.
• For a network connection, use an Ethernet cable.
2 Connect the power cord to the printer first and then to a wall outlet.
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1Ethernet port
Note: The Ethernet port is a feature on network models only.
2USB port
3Parallel port
4Printer power cord socket
Setting up the printer software
Installing printer software
A printer driver is software that lets the computer communicate with the printer. The printer software is typically
installed during the initial printer setup.
For Windows users
1 Close all open software programs.
2 Insert the Software and Documentation CD.
3 From the main installation dialog, click Install Printer and Software.
4 Follow the instructions on the computer screen.
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For Macintosh users
1 Close all open software applications.
2 Insert the Software and Documentation CD.
3 From the Finder desktop, double-click the printer CD icon that automatically appears.
4 Double-click the Install Printer and Software icon.
5 Follow the instructions on the computer screen.
Using the World Wide Web
1 Go to the Lexmark Web site at www.lexmark.com.
2 From the Drivers & Downloads menu, click Driver Finder.
3 Select your printer, and then select your operating system.
4 Download the driver and install the printer software.
Updating available options in the printer driver
Once the printer software and any options are installed, it may be necessary to manually add the options in the printer
driver to make them available for print jobs.
For Windows users
1 Open the Printers folder:
a Click , or click Start and then click Run.
b In the Start Search or Run box, type control printers.
c Press Enter, or click OK.
The printer folder opens.
2 Select the printer.
3 Right-click the printer, and then select Properties.
4 Click the Install Options tab.
5 Under Available Options, add any installed hardware options.
6 Click Apply.
For Macintosh users
In Mac OS X version 10.5 or later
1
From the Apple menu, choose System Preferences.
2 Click Print & Fax.
3 Select the printer, and then click Options & Supplies.
4 Click Driver, and then add any installed hardware options.
5 Click OK.
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In Mac OS X version 10.4 and earlier
1
From the Finder desktop, choose Go > Applications.
2 Double-click Utilities, and then double-click Print Center or Printer Setup Utility.
3 Select the printer, and then from the Printers menu, choose Show Info.
4 From the pop-up menu, choose Installable Options.
5 Add any installed hardware options, and then click Apply Changes.
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Minimizing your printer's environmental impact
Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact
on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide
collection and recycling programs. For more information, see:
• The Notices chapter
• The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
• The Lexmark recycling program at www.lexmark.com/recycle
By selecting certain printer settings or tasks, you may be able to reduce your printer's impact even further. This chapter
outlines the settings and tasks that may yield a greater environmental benefit.
Saving paper and toner
Using recycled paper and other office papers
As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for
use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government a study demonstrating
that recycled paper produced by major mills in the US fed as well as non-recycled paper. However, no blanket statement
can be made that all recycled paper will feed well.
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper
from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no
reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply
to recycled paper.
Note: Some much smoother papers (such as premium 24 lb laser papers, 50–90 Sheffield units) and much rougher
papers (such as premium cotton papers, 200–300 Sheffield units) have been engineered to work very well in laser
printers, despite surface texture. Before using these types of paper, consult your paper supplier.
• Suitable sheet-to-sheet coefficient of friction (0.4–0.6)
• Sufficient bending resistance in the direction of feed
Recycled paper, paper of lower weight (<60 g/m
that is cut grain-short for portrait (or short-edge) fed printers may have lower bending resistance than is required for
reliable paper feeding. Before using these types of paper for laser (electrophotographic) printing, consult your paper
supplier. Remember that these are general guidelines only and that paper meeting these guidelines may still cause
paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing
conditions).
2
[16 lb bond]) and/or lower caliper (<3.8 mils [0.1 mm]), and paper
Conserving supplies
There are a number of ways you can reduce the amount of paper and toner you use when printing. You can:
Minimizing your printer's environmental impact
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Use both sides of the paper
If your printer model supports duplex printing, you can control whether print appears on one or two sides of the paper
by selecting 2-sided printing from the Print dialog or the Lexmark Toolbar.
Place multiple pages on one sheet of paper
You can print up to 16 consecutive pages of a multiple-page document onto one side of a single sheet of paper by
selecting a setting from the Multipage printing (N-Up) section of the Print dialog.
Check your first draft for accuracy
Before printing or making multiple copies of a document:
• Use the preview feature, which you can select from the Print dialo g or the Lexmark Toolbar, to see how the document
will look before you print it.
• Print one copy of the document to check its content and format for accuracy.
Avoid paper jams
Carefully select and load paper to avoid paper jams. For more information, see “Avoiding jams” on page 94.
Saving energy
Adjusting Power Saver
Increase or decrease the number of minutes before the printer enters Power Saver mode.
If your printer is connected to a computer by a USB or parallel cable, use the Local Printer Settings Utility for Windows
or Printer Settings for Macintosh.
1 Click Setup.
2 Ensure that the Power Saver check box is selected.
3 Clicking the small arrow buttons, increase or decrease the number of minutes before the printer enters Power Saver
mode. Available settings range from 1–240 minutes.
4 From the menu bar, click Actions Apply Settings.
Recycling
Lexmark provides collection programs and environmentally progre ssi ve ap pro ac hes to recycl ing. For mor e inform ation,
see:
• The Notices chapter
• The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
• The Lexmark recycling program at www.lexmark.com/recycle
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Recycling Lexmark products
To return Lexmark products to Lexmark for recycling:
1 Visit our Web site at www.lexmark.com/recycle.
2 Find the product type you want to recycle, and then select your country from the list.
3 Follow the instructions on the computer screen.
Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers ar e transported
in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of. These
efficiencies result in fewer greenhouse emissions, energy savings, and natural resource savings.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your
area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the
box.
Returning Lexmark cartridges for reuse or recycling
The Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it
both easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling. One hundred
percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling. Boxes used
to return the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and
use the pre-paid shipping label. You can also:
1 Visit our Web site at www.lexmark.com/recycle.
2 From the Toner Cartridges section, select your country from the list.
3 Follow the instructions on the computer screen.
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Interpreting the printer control panel lights
Understanding the printer control panel light sequences
Understanding the primary light sequences
Printer control panelLights and buttons
1 Error
2 Jam
3 Load paper
4 Toner
5 Ready
6 Continue
7 Stop
The printer control panel features six lights and two buttons. The lights can be on, off, blinking, or blinking slowly.
Light sequenceWhat to do
Turn the printer off, and then on. If
the lights are still blinking, then visit
the Lexmark support Web site at
http://support.lexmark.com.
Service Error
- Blinking
- Blinking
- Blinking
- Blinking
- Blinking
- Blinking
Interpreting the printer control panel lights
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Light sequenceWhat to do
Replace the photoconductor kit.
Replace PC Kit
- Blinking
- Blinking
- On
Send a print job.
Ready
- On (green)
Power Saver
- On (yellow)
Send a print job.
Interpreting the printer control panel lights
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Light sequenceWhat to do
Use Hex Trace to troubleshoot
printing problems. Turn the printer
off, and then on to return to the
Ready state.
Hex Trace Ready
- Slowly Blinking
Wait or press .
Busy
- Blinking
Flushing Buffer
- Blinking
- Blinking
Wait until the printer returns to the
Ready state.
Interpreting the printer control panel lights
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Light sequenceWhat to do
Wait for the light sequence to clear.
Waiting
- On
- On
Wait for the light sequence to clear.
Canceling job
- On
- On
- On
- On
- On
- On
Invalid Engine Code or Invalid Network Code
- On
- On
Press twice to get the secondary
message.
Use valid code when programming
the printer.
Interpreting the printer control panel lights
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Light sequenceWhat to do
Press and release either or to
return to the Ready state.
Not ready
- On
Replace the toner cartridge with
one suitable for your region.
Note: This LED pattern also
indicates other problems with the
cartridge. Press
see the secondary message. For
more information, see
“Understanding the secondary
error light sequences” on
page 36.
twice quickly to
Cartridge error
- On
- On
Front door is open
- On
Close the front door.
Interpreting the printer control panel lights
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Light sequenceWhat to do
Load paper in Tray 1 or Tray 2, and
then press
No paper in Tray 1 or Tray 2
- On
- On
Load paper in the manual feeder.
or .
No paper in the manual feeder
- On
Remove paper from the standard exit bin
- Blinking
Remove printed pages from the
standard exit bin, and then press
and release
sequence and continue printing.
to clear the light
Interpreting the printer control panel lights
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Light sequenceWhat to do
• Press and release to clear
the light sequence and continue
processing the print job.
• With the printer turned off,
remove the toner cartridge and
shake it to extend its life.
• Replace the toner cartridge,
and then turn the printer on.
Cartridge is low
- On
- On
• Press and release to clear
the light sequence and continue
processing the print job.
• Replace the photoconductor
kit.
PC Kit life warning
- On
The following light sequences show that there is a secondary error code or secondary jam code to read:
Light sequenceWhat to do
Press twice quickly to see the
secondary error code.
Printer error
- On
- On
Interpreting the printer control panel lights
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Light sequenceWhat to do
Press twice quickly to see the
secondary paper jam code.
Paper jam
- On
- On
Understanding the secondary error light sequences
When the and lights are on simultaneously, press twice quickly to see the secondary error code.
Printer control panelLights and buttons
1 Error
2 Jam
3 Load paper
4 Toner
5 Ready
6 Continue
7 Stop
Interpreting the printer control panel lights
36
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Light sequencesWhat you can do
Press either or to clear the
light sequence.
Complex page, some data may not have printed
- On
- On
- On
Press to print the remaining
pages of the job.
Insufficient memory to collate job
- On
- On
- On
Insufficient memory to support Resource Save feature
- On
- Blinking
- On
• Install additional printer
memory.
• Press either or to clear the
light sequence. Job will be
printed without Resource Save.
Interpreting the printer control panel lights
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Light sequencesWhat you can do
Press to clear the code. The
printer discards any print jobs
previously sent.
Host interface disabled
- On
- Blinking
- Blinking
- On
• Ensure that the paper you loaded
is large enough.
• Clear any paper jam.
• Press to clear the code and
continue the print job.
Paper size is small
- On
- On
- On
- On
Cartridge region mismatch
- On
- Blinking
- On
Replace the toner cartridge with one
that is suitable for your region. For
more information, see “Replacing
the toner cartridge” on page 86.
Interpreting the printer control panel lights
38
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Light sequencesWhat you can do
Replace the toner cartridge. For
more information, see “Replacing
the toner cartridge” on page 86.
Replace missing or defective cartridge
- On
- Blinking
- On
Remove the toner cartridge and
replace it with a supported toner
cartridge. For more information, see
“Replacing the toner cartridge” on
page 86.
Cartridge part number not supported by device
- On
- On
- On
Interpreting the printer control panel lights
39
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Loading paper and specialty media
This section explains how to load the 250- and 550-sheet trays, and the manual feeder. It also includes information
about setting the Paper Size and Paper Type.
Setting the paper size and type
Ensure that the settings for the trays reflect the size and type of paper loaded in the trays. The factory default paper
type setting is plain paper, so the paper type setting must be set manually for all trays that do not contain plain paper.
If the printer is on a network, access the Embedded Web Server by typing the IP address of the printer in the address
bar of a Web browser. From the Settings tab, click Paper Menu.
If the printer is connected to a computer by a USB or parallel cable, use one of the following utilities to access the Paper
menu, depending on your operating system:
• For Windows users, access the Paper menu through the Local Printer Settings Utility.
• For Macintosh users, access the Paper menu through the Printer Settings.
Note: The Paper Size and Type settings will be saved until you reset factory default settings. If you would like to override
the Paper Size and Type settings for a special print job, do one of the following:
• For Windows users, click File Print, and then click Properties, Preferences, Options, or Setup.
• For Macintosh users, choose File > Print, and then adjust the settings from the print dialog and pop-up menus.
Configuring Universal paper settings
The Universal Paper Size is a user-defined setting that lets you print on paper sizes that are not preset in the printer
menus. Defining a specific height and width measurement for the Universal paper size, in the portrait orientation,
allows the printer to support the size. Specify all of the following Universal size settings for your paper:
• Units of measure (inches or millimeters)
• Portrait Width
• Portrait Height
Note: The smallest supported Universal size is 76.2 x 127 mm (3 x 5 in.); the largest is 216 x 356 mm (8.5 x 14 in.).
• If the printer is connected to a computer by a USB or parallel cable, open the Local Printer Settings Utility for
Windows or Printer Settings for Macintosh. One of these utilities installs with your printer software. Under the
Paper menu, select Universal in the Paper Size selection box for the tray that will contain the Universal paper.
Loading the standard 250-sheet tray
The printer has two trays to select from: the standard tray (Tray 1), also known as the 250-sheet tray, and either the
optional 250-sheet tray or the optional 550-sheet tray (Tray 2). Only one optional drawer (which includes an optional
tray) may be attached to the printer at a time.
Loading paper and specialty media
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Proper paper loading prevents jams and facilitates trouble-free printing.
1 Pull the tray completely out.
Do not remove trays while a job prints or when the Busy light sequence appears on the printer control panel. Doing
so may cause a jam.
Busy
- Blinking
2 Squeeze the width guide tabs, and then slide them to the sides of the tray. The width guides move in unison.
3 Squeeze the length guide tabs together, and then slide the length guide to the correct position for the paper size
being loaded.
Loading paper and specialty media
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If you are loading a longer size of paper like A4 or legal, squeeze the length guide tabs and slide the length guide
backwards to the position for the length of paper you are loading. The tray extends backwards.
If you are loading A6-size paper:
a Squeeze the length guide tabs together as shown, and slide the length guide toward the center of the tray to
the A6 size position.
b Raise the A6 length guide.
Note: The standard tray accommodates only 150 sheets of A6-size paper.
4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the
edges on a level surface.
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5 Load the paper stack toward the back of the tray as shown with the recommended print side facedown.
Note: Notice the maximum fill line. Do not try to overload the tray. Do not load A6-size paper to the maximum fill
line; the tray holds only 150 sheets of A6-size paper.
1Maximum fill line
Note: When loading letterhead, place the top edge of the sheet toward the front of the tray. Load the letterhead
with the design placed facedown.
Loading paper and specialty media
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6 Squeeze the width guide tabs on the right guide, and slide the width guides to lightly touch the side of the stack.
7 Insert the tray.
8 If a different type of paper was loaded than the type previously loaded in the tray, change the Paper Type setting.
For more information, see “Setting the paper size and type” on page 40.
Note: The difference between the standard 250-sheet tray and the optional 250- and 550-sheet trays is that the standard
tray accommodates up to 150 sheets of A6-size paper, so the width guides slide farther to the center of the tray.
Loading paper and specialty media
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Loading the optional 250- or 550-sheet tray
Only one optional drawer, which includes either a 250- or 550-sheet tray, may be attached to the printer at a time.
Regardless of the number of sheets in the optional tray, it is referred to as Tray 2.
1 Pull the tray completely out.
2 See “Loading the standard 250-sheet tray” on page 40 to complete the steps for loading a tray. An optional tray is
loaded in the same way that the standard tray is loaded.
3 Insert the tray.
Loading paper and specialty media
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Using the manual feeder
The manual feeder is located inside the manual feeder door of the printer and can feed only one sheet of paper at a
time. You can use the manual feeder to quickly print on paper types or sizes that are not currently loaded in the tray.
1 Open the manual feeder door.
2 When the light is lit, load the paper faceup into the center of the manual feeder.
Notes:
• Load letterhead faceup, with the top of the sheet entering first.
• Load envelopes with the flap side down and with the stamp area as shown.
Loading paper and specialty media
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3 Feed paper into the manual feeder only to the point where its leading edge can contact the paper guides.
4 Adjust the paper guides to the paper width.
Warning—Potential Damage: Do not force the paper into the feeder. Forcing the paper causes jams.
Using the standard exit bin and paper stop
The standard exit bin holds up to 150 sheets of 20 lb paper. It collects print jobs facedown. The standard exit bin includes
a paper stop that keeps paper from sliding out the front of the bin as it stacks. The paper stop also aids in neater stacking
of the paper.
To open the paper stop, pull it so it flips forward.
Notes:
• Do not leave the paper stop in the open position if you are printing on transparencies. Doing so may cause creases
in the transparencies.
• When moving the printer to another location, make sure the paper stop is closed.
Loading paper and specialty media
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Linking and unlinking trays
Linking trays
Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next
linked tray. When the Size and Type settings are the same for any trays, the trays are automatically linked. The Size and
Type settings for all trays must be set from the Paper menu.
To initiate tray linking from a network printer, access the Embedded Web Server by typing the IP address of the printer
in the address bar of a Web browser. From the Settings tab, click Paper Menu.
To initiate tray linking from a locally connected printer:
• For Windows users, access the Paper menu through the Local Printer Settings Utility.
• For Macintosh users, access the Paper menu through the Printer Settings.
Unlinking trays
Unlinked trays have settings that are not the same as the settings of any other tray. To unlink a tray using the Paper
menu, change the Paper Type and Paper Size settings of that tray so that they do not match the settings of any other
tray.
To unlink trays from a network printer, access the Embedded Web Server by typing the IP address of the printer in the
address bar of a Web browser. From the Settings tab, click Paper Menu.
To unlink trays from a locally connected printer, do one of the following:
• For Windows users, access the Paper menu through the Local Printer Settings Utility. Then, change the Paper Type
and Paper Size settings of the tray so that they do not match the settings of any other tray.
• For Macintosh users, access the Paper menu through the Printer Settings. Then, change the Paper Type and Paper
Size settings of the tray so that they do not match the settings of any other tray.
Warning—Potential Damage: Do not assign a Paper Type name that does not accurately describe the type of paper
loaded in the tray. The temperature of the fuser varies according to the specified Paper Type. Paper may not be properly
processed if an inaccurate Paper Type is selected.
Assigning a custom paper type name to a tray
Assign a Custom Type <x> name to a tray to link or unlink it. Associate the same Custom Type <x> name to each tray
that you want to link. Only trays with the same custom names assigned will link.
1 Do one of the following:
• If the printer is on a network, access the Embedded Web Server by typing the IP address of the printer in the
address bar of a Web browser.
• If the printer is connected to a computer by a USB or parallel cable, access the Paper menu through the Local
Printer Settings Utility for Windows or Printer Settings for Macintosh.
2 Click Settings, and then click Paper Menu.
3 Click Custom Name, and then enter the name for the paper.
4 Click Submit.
5 Select a Custom Type.
Loading paper and specialty media
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6 Verify that the correct Paper Type is associated with the custom name.
Note: Plain Paper is the factory default Paper Type associated with all Custom Type <x> names and user-defined
custom names.
7 Click Submit.
Loading paper and specialty media
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Paper and specialty media guide
Paper guidelines
Paper capacities
The capacities of the trays and the manual feeder are based on 75 g/m2 (20 lb) paper.
Load up toNotes
Tray 1
250 sheets of paper
150 sheets of A6-size paper
50 paper labels
50 transparencies
Tray 2
250 or 550 sheets of paper
50 paper labels
Manual feeder
1 sheet of paper
1 sheet of A6-size paper
1 transparency
1 sheet of card stock
1 envelope
Vinyl, pharmacy, or dual-sided labels are not supported. Use paper
labels only. Single-sided paper labels designed for laser printers are
supported for occasional use.
Only one optional drawer may be installed on the printer at a time.
The maximum amount of paper that can be loaded depends on
whether you have an optional 250- or 550-sheet tray.
Vinyl, pharmacy, or dual-sided labels are not supported. Use paper
labels only. Single-sided paper labels designed for laser printers are
supported for occasional use.
Feed paper into the manual feeder only to the point where its
leading edge can contact the paper guides. Do not force the paper
into the feeder.
Paper characteristics
The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating
new paper stock.
Weight
The printer trays can automatically feed paper weights up to 90 g/m2 (24 lb bond) grain long paper. The manual feeder
can automatically feed paper weights up to 163 g/m
might not be stiff enough to feed properly, causing jams. For best performance, use 75 g/m
paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 in.), we recommend 90 g/m
Note: Duplex printing is supported only for 60–90 g/m
Paper and specialty media guide
2
(43 lb bond) grain long paper. Paper lighter than 60 g/m2 (16 lb)
2
(20 lb bond) grain long
2
(24 lb) or heavier paper.
2
(16–24 lb bond) paper.
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Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after
the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid,
cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding
problems.
Smoothness
Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too
smooth, it can cause paper feeding or print quality issues. Always use paper between 100–300 Sheffield points;
smoothness between 150–250 Sheffield points produces the best print quality.
Moisture content
The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly.
Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that
can degrade its performance.
Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 to
48 hours before printing. Extend the time several days if the storage or transportation environment is very different
from the printer environment. Thick paper may also require a longer conditioning period.
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of
the paper, or grain short, running the width of the paper.
2
For 60–90 g/m
(16–24 lb bond) paper, grain long paper is recommended.
Fiber content
Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the
paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing
fibers such as cotton can negatively affect paper handling.
Unacceptable paper
The following paper types are not recommended for use with the printer:
• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless
copy paper (CCP), or no carbon required (NCR) paper
• Preprinted papers with chemicals that may contaminate the printer
• Preprinted papers that can be affected by the temperature in the printer fuser
• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9 in.),
such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on these forms.
• Rough-edged, rough or heavily textured surface papers, or curled papers
• Recycled papers that fail EN12281:2002 (European)
• Paper weighing less than 60 g/m
• Multiple-part forms or documents
2
(16 lb)
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Selecting paper
Using appropriate paper prevents jams and helps ensure trouble-free printing.
To help avoid jams and poor print quality:
• Always use new, undamaged paper.
• Before loading paper, know the recommended print side of the paper. This information is usually indicated on the
paper package.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, types, or weights in the same source; mixing results in jams.
• Do not use coated papers unless they are specifically designed for electrophotographic printing.
Selecting preprinted forms and letterhead
Use these guidelines when selecting preprinted forms and letterhead:
• Use grain long for 60 to 90 g/m
• Use only forms and letterhead printed using an offset lithographic or engraved printing process.
• Avoid papers with rough or heavily textured surfaces.
Use papers printed with heat-resistant inks designed for use in xerographic copiers. The ink must be able to withstand
temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected by
the resin in toner. Inks that are oxidation-set or oil-based generally meet these requirements; latex inks might not.
When in doubt, contact the paper supplier.
2
weight paper.
Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) without melting or
releasing hazardous emissions.
Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label
manufacturers recommend printing in a temperature range of 18 to 24 °C (65 to 75°F) with relative hum idity between
40 and 60%.
• Store paper in cartons when possible, on a pallet or shelf, rather than on the floor.
• Store individual packages on a flat surface.
• Do not store anything on top of individual paper packages.
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Supported paper sizes, types, and weights
The following tables provide information on standard and optional paper sources and the types of paper they support.
Note: For an unlisted paper size, select the closest larger listed size.
For information on card stock and labels, see the Card Stock & Label Guide.
Paper sizes supported by the printer
Paper sizeDimensionsStandard
250-sheet tray
A4210 x 297 mm
(8.3 x 11.7 in.)
A5148 x 210 mm
(5.8 x 8.3 in.)
1
A6
Executive184 x 267 mm
Folio216 x 330 mm
JIS B5182 x 257 mm
Legal216 x 356 mm
Letter216 x 279 mm
Oficio (Mexico)
2
105 x 148 mm
(4.1 x 5.8 in.)
(7.3 x 10.5 in.)
(8.5 x 13 in.)
(7.2 x 10.1 in.)
(8.5 x 14 in.)
(8.5 x 11 in.)
216 x 340 mm
(8.5 x 13.4 in.)
Optional 250- or
550-sheet tray
XX
Manual feederDuplex path
X
X
X
Statement140 x 216 mm
(5.5 x 8.5 in.)
Universal
B5 Envelope176 x 250 mm
C5 Envelope162 x 229 mm
1
A6 is supported only for grain long papers.
2
This size setting formats the page for 216 x 356 mm (8.5 x 14 in.) unless the size is specified by the software application.
3
If a paper size you want to use is not listed, configure a Universal paper size. For more information, see “Configuring
Universal paper settings” on page 40.
3
76.2 x 127 mm
(3 x 5 in.) up to
216 x 356 mm
(8.5 x 14 in.)
XXX
(6.9 x 9.8 in.)
XXX
(6.4 x 9 in.)
X
X
Paper and specialty media guide
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Paper sizeDimensionsStandard
250-sheet tray
Optional 250- or
550-sheet tray
Manual feederDuplex path
DL Envelope110 x 220 mm
(4.3 x 8.7 in.)
7 3/4 Envelope
(Monarch)
9 Envelope98 x 225 mm
10 Envelope105 x 241 mm
Other Envelope229 x 356 mm
1
A6 is supported only for grain long papers.
2
This size setting formats the page for 216 x 356 mm (8.5 x 14 in.) unless the size is specified by the software application.
3
If a paper size you want to use is not listed, configure a Universal paper size. For more information, see “Configuring
Universal paper settings” on page 40.
98 x 191 mm
(3.9 x 7.5 in.)
(3.9 x 8.9 in.)
(4.1 x 9.5 in.)
(9 x 14 in.)
XXX
XXX
XXX
XXX
XXX
Paper types and weights supported by the printer
The printer engine and the duplex path support 60–90 g/m2 (16–24 lb) paper weights. The manual feeder supports 60–
2
163 g/m
(16–43 lb) paper weights.
Paper type250-sheet standard
tray
Paper
250- or 550-sheet
optional tray
Manual feederDuplex path
• Plain
• Light
• Heavy
• Rough/Cotton
• Recycled
• Custom
Bond
Letterhead
Preprinted
Colored Paper
Card stockXXX
Glossy paperXXXX
Paper labels
1
X
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Paper type250-sheet standard
tray
250- or 550-sheet
optional tray
Manual feederDuplex path
TransparenciesXX
Envelopes (smooth)
1
Single-sided paper labels designed for laser printers are supported for occasional use. It is recommended to print 20 or
2
XXX
fewer pages of paper labels a month. Vinyl, pharmacy, and dual-sided labels are not supported.
2
Use envelopes that lie flat when individually placed on a table facedown.
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Printing
This chapter covers printing, printer reports, and job cancellation. Selection and handling of paper and specialty media
can affect how reliably documents print. For more information, see “Avoiding jams” on page 94 and “Storing paper”
on page 52.
Printing a document
Printing a document
1 Load paper into a tray or feeder.
2 From the Paper menu, set the Paper Size/Type to match the loaded paper.
3 Send the print job:
For Windows users
a With a document open, click File Print.
b Click Properties, Preferences, Options, or Setup, and then adjust the settings as needed.
Note: To print on a specific size or type of paper, adjust the paper size or type settings to match the loaded
paper, or select the appropriate tray or feeder.
c Click OK, and then click OK.
For Macintosh users
a Customize the settings as needed in the Page Setup dialog:
1 With a document open, choose File > Page Setup.
2 Choose a paper size or create a custom size to match the loaded paper.
3 Click OK.
b Customize the settings as needed in the Print dialog:
1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the Print dialog and pop-up menus, adjust the settings as needed.
Note: To print on a specific paper type, adjust the paper type setting to match the loaded paper, or select
the appropriate tray or feeder.
3 Click Print.
Printing
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Printing on both sides of the paper
Some models of the printer have automatic duplex / 2-sided printing and other models have manual duplex / 2-sided
printing.
Printing on both sides of the paper
If you want to print two-sided pages for every print job, or for most print jobs, then select Duplex in the Finishing menu.
To access the Finishing menu, do one of the following:
• If the printer is connected to a computer by USB or parallel cable, then open the Local Printer Settings Utility for
Windows or Printer Settings for Macintosh. One of these utilities installs with the printer software.
• For occasional two-sided printing, you can request two-sided printing in the printer software. Do one of the
following, depending on your operating system:
For Windows users
1 With a document open, click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 Under the Page Layout tab, select 2-sided printing (duplex).
4 Select Long edge or Short edge.
5 Click OK.
For Macintosh users
1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the print options, Copies & Pages, or General pop-up menu, choose Layout.
3 From the Two-Sided pop-up menu, choose a duplex setting.
4 Click Print.
Printing on both sides of the paper manually
If your printer does not have automatic two-sided (duplex) printing, and you want to print a duplex document, then
you must use the manual duplexing method. This method involves printing the odd-numbered pages, and then flipping
and reloading the stack of paper to print the even-numbered pages on the other side of the sheets.
• To duplex all print jobs, select Duplex in the Finishing menu. To access the Finishing menu, open the Local Printer
Settings Utility for Windows or Prin ter Settings for Macintosh. One of these utilities installs with the printer software.
• To duplex a single print job, do one of the following:
For Windows users
1 With a document open, click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 Under the Page Layout tab, select 2-sided printing (duplex).
4 Select Long edge or Short edge.
5 Click Paper.
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6 Select the appropriate Input options for your print job.
7 Click OK.
8 Click OK on the Print window.
The printer prints every other page of the document first. Once the first side of your job prints, the
comes on, and the
- On
- Blinking
l button light blinks.
light
9 Load the paper back into the printer with the already-printed side up and the top of the page toward the front
of the tray.
For Macintosh users
1 With a document open, choose File Print.
2 From the print options pop-up menu, choose Paper Handling.
3 From the “Pages to print” or Print menu, select to print the odd-numbered pages.
4 Click Print.
5 After printing the first set of pages, flip and reload the stack of printouts.
6 Repeat steps 1 and 2.
7 From the “Pages to print” or Print menu, select to print the even-numbered pages.
8 Click Print.
Printing
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Printing specialty documents
Tips on using letterhead
Page orientation is important when printing on letterhead. Use the following table to determine which direction to
load the letterhead:
Source or processPrint side and paper orientation
• Standard 250-sheet tray
• Optional 250-sheet tray
• Optional 550-sheet tray
Duplex (two-sided) printing from
trays
Printed letterhead design is placed facedown. The top edge of the sheet with the logo
is placed at the front of the tray.
Printed letterhead design is placed faceup. The top edge of the sheet with the logo is
placed at the rear of the tray.
Manual feeder (simplex printing)Preprinted letterhead design is placed faceup. The top edge of the sheet with the logo
should enter the manual feeder first.
Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for
laser printers.
Printing
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Source or processPrint side and paper orientation
Manual feeder (duplex printing)Preprinted letterhead design is placed facedown. The top edge of the sheet with the
logo should enter the manual feeder last.
Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for
laser printers.
Tips on using transparencies
Print samples on the transparencies being considered for use before buying large quantities.
When printing on transparencies:
• Feed transparencies from the standard 250-sheet tray or the manual feeder.
• Use transparencies designed specifically for laser printers. Check with the manufacturer or vendor to ensure that
the transparencies are able to withstand temperatures up to 175° C (350° F) without melting, discoloring, offsetting,
or releasing hazardous emissions.
Note: Transparencies can be printed at a temperature up to 180° C (356° F) if Transparency Weight is set to Heavy
and Transparency Texture is set to Rough. Select these settings in the Paper menu using a local utility.
• To prevent print quality problems, avoid getting fingerprints on the transparencies.
• Before loading transparencies, fan the stack to prevent sheets from sticking together.
• We recommend Lexmark part number 70X7240 for letter-size transparencies and Lexmark part number 12A5010
for A4-size transparencies.
Tips on using envelopes
Print samples on the envelopes being considered for use before buying large quantities.
When printing on envelopes:
• Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure the
envelopes can withstand temperatures up to 210°C (410°F) without sealing, wrinkling, curling excessively, or
releasing hazardous emissions.
• For the best performance, use envelopes made from 90 g/m
weight for envelopes as long as the cotton content is 25% or less. All-cotton envelopes must not exceed 90 g/m
(24 lb bond) weight.
• Use only new envelopes.
• To optimize performance and minimize jams, do not use envelopes that:
– Have excessive curl or twist
– Are stuck together or damaged in any way
– Have windows, holes, perforations, cutouts, or embossing
2
(24 lb bond) paper. Use up to 105 g/m2 (28 lb bond)
2
Printing
60
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– Have metal clasps, string ties, or folding bars
– Have an interlocking design
– Have postage stamps attached
– Have any exposed adhesive when the flap is in the sealed or closed position
– Have bent corners
– Have rough, cockle, or laid finishes
• Adjust the width guides to fit the width of the envelopes.
Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelopes.
Tips on using labels
Print samples on the labels being considered for use before buying large quantities.
Note: Use only paper label sheets. Vinyl, pharmacy, and dual-sided labels are not supported.
For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on
the Lexmark Web site at http://support.lexmark.com.
When printing on labels:
• Use labels designed specifically for laser printers. Check with the manufacturer or vendor to verify that:
– The labels can withstand temperatures up to 210°C (410°F) without sealing, excessive curling, wrinkling, or
releasing hazardous emissions.
Note: Labels can be printed at a higher fusing temperature up to 220°C (428°F) if Label Weight is set to Heavy.
Select this setting using the Embedded Web Server, or from the printer control panel Paper menu.
– Label adhesives, face sheet (printable stock), and topcoats can withstand up to 25-psi (172-kPa) pressure without
delaminating, oozing around the edges, or releasing hazardous fumes.
• Do not use labels with slick backing material.
• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets
also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties.
• Do not use labels with exposed adhesive.
• Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die-cuts of the label.
• Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.)
away from edges is recommended. Adhesive material contaminates the printer and could void the warranty.
• If zone coating of the adhesive is not possible, remove a 2-mm (0.06-in.) strip on the leading and driver edge, and
use a non-oozing adhesive.
• Portrait orientation works best, especially when printing bar codes.
Tips on using card stock
Card stock is heavy, single-ply specialty media. Many of its variable characteristics, such as moisture content, thickness,
and texture, can significantly impact print quality. Print samples on the card stock being considered for use before
buying large quantities.
When printing on card stock:
• Make sure the Paper Type is Card Stock.
• Select the appropriate Paper Texture setting.
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• Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or
other paper handling problems.
• Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 210°C (410°F)
without releasing hazardous emissions.
• Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting
introduces semi-liquid and volatile components into the printer.
• Use grain short card stock when possible.
Printing a booklet (Windows)
The booklet feature automatically enables 2-sided printing with short-edge control, so any 2-sided printing options
must be set before selecting the booklet function. After Booklet is selected, the 2-sided printing options remain at the
last setting used.
Some programs include their own booklet features. We recommend that when producing a booklet, you use either the
booklet layout feature provided here or the booklet feature provided by the program the document was created in.
Do not use both features at the same time.
1 With a document open, click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click the Page Layout tab.
4 Click More Page Layout Options.
5 Click Booklet.
6 Click OK.
Notes:
• Booklet options are unavailable if the duplex unit is installed on the printer but not added to the Installed Options
list.
• The PostScript Passthrough printer driver feature may need to be turned off in order for the booklet layout to work
with some programs.
Printing information pages
Printing the menu settings and network setup pages
Print the menu settings page to review the current menu settings and to verify that the printer options are installed
correctly. The network setup page prints at the same time, showing the network settings of the printer and levels of
supplies.
1 Make sure the light is on.
2 Press .
The menu settings and network setup pages print.
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On the menu settings page:
• Under the Paper Menu, check what papers are listed under Custom Types.
• Under Device Information, verify the amount of memory installed is correct .
• Under Cartridge Information, check the amount of toner.
• Under PC Unit, see the status of the photoconductor kit .
Printing the print quality test pages
Print the print quality test pages to isolate print quality problems.
1 Turn the printer off, and then open the front door.
2 Press and hold while turning the printer on.
3 Release .
4 Close the front door. The home menu light sequence appears.
- On
- On
- On
- On
5 Press and release until you see the light sequence for print quality test pages, as indicated on the printer settings
configuration page.
6 Press and hold until all the lights cycle.
After a few minutes, the print quality test pages print. The pages include:
• An information page that contains information about the printer, the toner cartridge, the margin settings, and
the minimum stroke width, and a graphic for evaluating the print quality
• Two pages to evaluate how well the printer is capable of printing various types of graphics
7 Examine the pages to determine the quality of printing. If there are problems, see “Solving print quality problems”
on page 115.
To return to the home menu, press and hold
until all the lights cycle. To exit the menus, turn the printer off.
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Canceling a print job
Canceling a print job from the printer control panel
1 Press to cancel the current print job.
2 Wait for the light to appear before resending the print job.
Canceling a print job from the computer
For Windows users
1 Open the printers folder:
a Click , or click Start and then click Run.
b In the Start Search or Run box, type control printers.
c Press Enter, or click OK.
The printers folder opens.
2 Double-click the printer icon.
3 Select the job to cancel.
4 From the keyboard, press Delete.
From the Windows taskbar:
When you send a job to print, a small printer icon appears in the right corner of the taskbar.
1 Double-click the printer icon.
A list of print jobs appears in the printer window.
2 Select a job to cancel.
3 From the keyboard, press Delete.
For Macintosh users
In Mac OS X version 10.5 or later:
1 From the Apple menu, choose System Preferences.
2 Click Print & Fax, and then double-click the printer icon.
3 From the printer window, select the job to cancel.
4 From the icon bar at the top of the window, click the Delete icon.
In Mac OS X version 10.4 and earlier:
1 From the Go menu, choose Applications.
2 Double-click Utilities, and then double-click Printer Setup Utility or Print Center.
3 Double-click the printer icon.
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4 From the printer window, select the job to cancel.
5 From the icon bar at the top of the window, click the Delete icon.
Setting Jam Recovery
To ensure that a page will reprint after a paper jam, set Jam Recovery to Auto or On.
If the printer is connected to a computer by a USB or parallel cable, open the Local Printer Settings Utility for Windows
or Printer Settings for Macintosh. Under the Setup menu, ensure that Jam Recovery is set to Auto or On.
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Understanding printer menus
You may print a menus list by printing the menu settings and network setup pages. Access the menus from a networked
printer by using the Embedded Web Server. From a printer connected by USB or parallel cable, access the menus by
using the Local Printer Settings Utility for Windows or Printer Settings for Macintosh.
Installing the Local Printer Settings Utility
The Local Printer Settings Utility lets you change and save settings for a printer that is connected to a computer locally
through a USB or parallel cable. After installing this utility, you can change settings of such controls as Toner Darkness,
Power Saver, Paper Size, and Paper Type. Once selected, these settings apply to all print jobs, but you can use the
printer software to change these settings for individual print jobs.
You can also save custom settings in a command file to distribute these settings to designated printers by using the
Save As Command File option.
1 Insert the Software and Documentation CD.
2 Click Install Printer and Software.
3 Click Agree to accept the license agreement.
4 Select Custom installation, and then click Next.
5 Choose Select Components to install the utility on the computer instead of creating a script, and then click Next.
6 Select Local to install the utility on the computer you are currently using, and then click Next.
7 Under Tools, select Local Printer Settings Utility.
8 Click Finish.
Note: This utility may not be included on this CD and/or may not be available for all printers.
Using the Local Printer Settings Utility
The Local Printer Settings Utility lets you change and save printer settings for a printer connected locally through a USB
or parallel cable. Save settings from the toolbar by clicking Actions Apply Settings. You can also save your settings
in a command file to distribute to designated printers by clicking Actions Save As Command File.
The Local Printer Settings Utility contains the following menus and values:
• Paper
• Finishing
• Quality
• Setup
• PCL Emulation
• PostScript
• Parallel
• USB
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PaperFinishingQualitySetup
• Paper Source
• Paper Size
• Paper Type
• Custom Types
• Substitute Size
• Paper Texture
• Paper Weight
PCL EmulationPostScriptParallelUSB
• Duplex Binding
• Copies
• Blank Pages
• Collation
• Separator Sheets
• Separator Source
• Multipage (pages/side)
• Multipage Ordering
• Orientation
• Multipage Border
• Print Resolution
• Small Font Enhancer
• Toner Darkness
• Picture Grade
• Printer Language
• Jam Recovery
• Display Language
• Print Area
• Alarm Control
• Toner Alarm
• Download Target
• Power Saver
• Print Timeout
• Auto Continue
• Wait Timeout
• Resolution Reduction
• Resource Save
• Reset Control
• Print Buffer Control
• Page Protect
• Eco Mode
• Quiet Mode
• A4 Width
• Orientation
• Auto CR After LF
• Auto LF after CR
• Lines Per Page
• Print PS Error
• Font Priority
• PCL SmartSwitch
• PS SmartSwitch
• Advanced Status
• Honor Init
• Protocol
• Parallel Buffer
• PCL SmartSwitch
• PS SmartSwitch
• USB Buffer
Using the Finishing menu
Use the Finishing menu to adjust settings for such features as Collate, Separator Sheets, and N-up (Multipage) printing.
You can use the settings to collate pages, to insert separator sheets between print jobs, and to print up to 16 images
on a single page. To access the Finishing menu, do one of the following:
• If the printer is connected to a network, open the Embedded Web Server by typing the printer IP address into the
address field of your Web browser. From the Settings tab, click Print Settings, and then click Finishing Menu.
• If the printer is connected to a computer by a USB or parallel cable, open the Local Printer Settings Utility for
Windows or Printer Settings for Macintosh. One of these utilities installs with the printer software.
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Paper menu
Default Source menu
Menu itemDescription
Default Source
Tray <x>
Manual Paper
Manual Env
Sets a default paper source for all print jobs
Notes:
• Tray 1 (standard tray) is the factory default setting.
• Only an installed paper source will appear as a menu setting.
• A paper source selected for a print job overrides the Default Source setting
for the duration of the print job.
• If the same size and type of paper are in two trays and the Paper Size and
Paper Type settings match, the trays are automatically linked. When one
tray is empty, the job prints using paper from the linked tray.
Size/Type menu
Menu itemDescription
Select Source menu
Tray 1
Tray 2
Manual Paper
Manual Envelope
Set Size menu for Tray 1 or Tray 2
A4
A5
A6
JIS B5
Executive
Folio
Legal
Letter
Oficio (Mexico)
Statement
Universal
These menus let you specify the installed paper size and type in the selected
tray or manual feeder.
Note: Only installed trays and feeders are listed in this menu.
Lets you specify the paper size loaded in each tray
Notes:
• Letter is the US factory default setting. A4 is the international factory
default setting.
• If the same size and type of paper are in two trays and the Paper Size and
Paper Type settings match, then the trays are automatically linked. When
one tray is empty, the job prints using paper from the linked tray.
• The A6 paper size is supported only in Tray 1.
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Menu itemDescription
Set Size menu for Manual Paper
A4
A5
Executive
Folio
JIS B5
Legal
Letter
Oficio (Mexico)
Statement
Universal
After you select a setting for Select Type, the Set Weight menu item
lets you set the weight for that type of media.
Notes:
• Normal is the factory default setting for most items.
• When Light Weight is the setting selected for Select Type, Light is
the only Select Weight setting available.
• When Heavy Weight is the setting selected for Select Type, Heavy
is the only Select Weight setting available.
• Settings appear only if the paper is supported.
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Paper Loading menu
Menu itemDescription
Select Type
Recycled Loading
Bond Loading
Letterhead loading
Preprinted Loading
Colored Loading
Light Loading
Heavy Loading
Custom Loading
Set Loading
• Off
• Duplex
Custom Types menu
Menu itemDescription
Custom Type <x>
Paper
Card Stock
Transparency
Rough/Cotton
Labels
Envelope
Associates a paper or specialty media type with a Custom Type <x> name
or a user-defined Custom Name created from the Embedded Web Server or
MarkVision
Notes:
• The Custom Name must be limited to 16 characters.
• Paper is the factory default setting.
• The custom media type must be supported by the selected tray or feeder
in order for you to print from that source.
Specifies the paper type
Note: After you select the type of paper, the Set Loading menu
appears.
Specifies whether duplex (2-sided) printing is turned on
Note: Off is the factory default setting.
TM
Professional
Recycled
Paper
Card Stock
Transparency
Labels
Envelope
Rough/Cotton
Specifies the recycled paper type loaded in a tray. This will also be the Recycled
setting in other menus.
Notes:
• Paper is the factory default setting.
• The Recycled type must be supported by the selected tray or feeder in
order for you to print from that source.
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Universal Setup menu
These menu items are used to specify the height, width, and feed direction of the Universal Paper Size. The Universal
Paper Size is a user-defined paper size. It is listed with the other paper size settings and includes similar options, such
as support for duplex printing and printing multiple pages on one sheet.
Menu itemDescription
Units of Measure
Inches
Millimeters
Portrait Width
3–14.17 inches
76–360 mm
Portrait Height
3–14.17 inches
76–360 mm
Identifies the units of measure
Notes:
• Inches is the US factory default setting.
• Millimeters is the international factory default setting.
Sets the portrait width
Notes:
• If the width exceeds the maximum, then the printer uses the maximum
width allowed.
• 8.5 inches is the US factory default setting. Inches can be increased in
0.01-inch increments.
• 216 mm is the international factory default setting. Millimeters can be
increased in 1-mm increments.
Sets the portrait height
Notes:
• If the height exceeds the maximum, then the printer uses the
maximum height allowed.
• 14 inches is the US factory default setting. Inches can be increased in
0.01-inch increments.
• 356 mm is the international factory default setting. Millimeters can be
increased in 1-mm increments.
Feed Direction
Short Edge
Long Edge
Specifies the feed direction
Notes:
• Short Edge is the factory default setting.
• Long Edge appears only if the longest edge is shorter than the
maximum length supported in the tray.
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Settings menu
General Settings menu
Menu itemDescription
Display Language
English
Francais
Deutsch
Italiano
Espanol
Dansk
Norsk
Nederlands
Svenska
Portuguese
Suomi
Russian
Polski
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Korean
Japanese
Sets the language of the text appearing on the display
Note: All languages may not be available for all printers.
Eco-Mode
Off
Energy
Paper
Energy/Paper
Quiet Mode
Off
On
Run Initial Setup
Yes
No
Alarm
Cartridge Alarm
Off
Single
Note: Off is the factory default setting.
Note: Off is the factory default setting.
Before running the Setup Wizard, the default setting is Yes, but after
running the wizard, the default setting is No.
The display shows a message when the toner is low
Notes:
• Off is the factory default setting. The Toner is low message
will appear as a warning.
• Single means the Toner is low message will appear and
the indicator light will blink red.
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Menu itemDescription
Timeouts
Power Saver
Disabled
1–240
Timeouts
Print Timeout
Disabled
1–255
Timeouts
Wait Timeout
Disabled
15–65535
Sets the amount of time in minutes the printer waits after a job is
printed before it goes into a reduced power state
Note: Disabled does not appear unless Energy Conserve is Off.
Sets the amount of time in seconds the printer waits to receive an
end-of-job message before canceling the remainder of the print job
Notes:
• 90 seconds is the factory default setting.
• When the timer expires, any partially printed page still in the
printer is printed, and then the printer checks to see if any new
print jobs are waiting.
• Print Timeout is available only when using PCL. This setting has
no effect on PostScript emulation print jobs.
Sets the amount of time in seconds the printer waits for additional
data before canceling a print job
Notes:
• 40 seconds is the factory default setting.
• Wait Timeout is available only when the printer is using
PostScript emulation. This setting has no effect on PCL
emulation print jobs.
Print Recovery
Auto Continue
Disabled
5–255
Print Recovery
Jam Recovery
On
Off
Auto
Print Recovery
Page Protect
On
Off
Lets the printer automatically continue printing from certain offline
situations when not resolved within the specified time period
Notes:
• Disabled is the factory default setting.
• 5–255 is a range of time in seconds.
Specifies whether the printer reprints jammed pages
Notes:
• Auto is the factory default setting. The printer reprints jammed
pages unless the memory required to hold the pages is needed
for other printer tasks.
• On sets the printer to always reprint jammed pages.
• Off sets the printer to never reprint jammed pages.
Lets the printer successfully print a page that may not have printed
otherwise
Notes:
• Off is the factory default setting. Off prints a partial page when
there is not enough memory to print the whole page.
• On sets the printer to process the whole page so that the entire
page prints.
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Menu itemDescription
Factory Defaults
Do Not Restore
Restore Now
Returns the printer settings to the factory default settings
Notes:
• Do Not Restore is the factory default setting. Do Not Restore
keeps the user-defined settings.
• Restore Now returns all printer settings to the factory default
settings except those in the Network/Ports menu. All
downloads stored in RAM are deleted. Downloads stored in
flash memory are not affected.
Setup menu
Menu itemDescription
Printer Language
PCL Emulation
PS Emulation
Sets the default printer language
Notes:
• PostScript emulation uses a PS interpreter for processing print
jobs. PCL emulation uses a PCL interpreter for processing print
jobs.
• The factory default printer language is PCL Emulation.
• Setting a printer language as the default does not prevent a
software program from sending print jobs that use another
printer language.
Print Area
Normal
Whole Page
Download Target
RAM
Flash
Sets the logical and physical printable area
Notes:
• Normal is the factory default setting. When attempting to print
data in the non-printable area defined by the Normal setting,
the printer clips the image at the boundary.
• The Whole Page setting allows the image to be moved into the
non-printable area defined by the Normal setting, but the
printer clips the image at the Normal setting boundary.
• The Whole Page setting affects only pages printed using a
PCL 5e interpreter. This setting has no effect on pages printed
using the PCL XL or PostScript interpreter.
Sets the storage location for downloads
Notes:
• RAM is the factory default setting.
• Flash appears only if a flash option is installed.
• Storing downloads in RAM is temporary.
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Menu itemDescription
Resource Save
Off
On
Print All Order
Alphabetical
Oldest First
Newest First
Finishing menu
Menu itemDescription
Sides (Duplex)
1 sided
2 sided
Specifies whether duplex (2-sided) printing is set as the default for all print jobs
Notes:
• 1 sided is the factory default setting.
• To set 2-sided printing from the software program: for Windows users, click
File Print, and then click Properties, Preferences, Options, or Setup; for
Macintosh users, choose File > Print, and then adjust the settings from the Print
dialog and pop-up menus.
Specifies how the printer handles temporary downloads, such as
fonts and macros stored in RAM, when the printer receives a job
that requires more memory than is available
Notes:
• Off is the factory default setting. Off sets the printer to retain
the downloads only until memory is needed. Downloads are
deleted in order to process print jobs.
• The On setting retains the downloads during language changes
and printer resets. If the printer runs out of memory,
downloads are not deleted.
Sets the order in which the print jobs are printed.
Note: Alphabetical is the factory default setting.
Duplex Binding
Long Edge
Short Edge
Copies
1–999
Blank Pages
Do Not Print
Print
Defines the way duplexed pages are bound and how the printing on the back of the
page is oriented in relation to the printing on the front of the page
Notes:
• Long Edge is the factory default setting.
• Long Edge specifies that binding be placed on the left edge of portrait pages and
the top edge of landscape pages.
• Short Edge specifies that binding be placed on the top edge of portrait pages and
the left edge of landscape pages.
Specifies a default number of copies for each print job
Note: 1 is the factory default setting.
Specifies whether blank pages are inserted in a print job
Note: Do Not Print is the factory default setting.
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Menu itemDescription
Collate
Off (1,1,1,2,2,2)
On (1,2,1,2,1,2)
Separator Sheets
None
Between Copies
Between Jobs
Between Pages
Separator Source
Tray <x>
Multi-Purpose Feeder
Stacks the pages of a print job in sequence when printing multiple copies
Notes:
• Off is the factory default setting.
• The On setting stacks the print job sequentially.
• Both settings print the entire job the number of times specified by the Copies
menu setting.
Specifies whether blank separator sheets are inserted
Notes:
• None is the factory default setting.
• Between Copies inserts a blank sheet between each copy of a print job if Collation
is set to On. If Collation is set to Off, a blank page is inserted between each set
of printed pages, such as after all page 1's and after all page 2's.
• Between Jobs inserts a blank sheet between print jobs.
• Between Pages inserts a blank sheet between each page of the print job. This
setting is useful when printing transparencies or inserting blank pages in a
document for notes.
Specifies the paper source for separator sheets
Notes:
• Tray 1 (standard tray) is the factory default setting.
• From the Paper menu, Configure MP must be set to Cassette in order for
Off
Fonts
Horizontally
Vertically
Both Directions
Isolated
Specifies the printed output resolution
Note: 600 dpi is the factory default setting. The printer driver default is 2400 Image Q.
Enhances the printed quality of small fonts and graphics
Notes:
• Off is the factory default setting.
• Fonts applies this setting only to text.
• Horizontally darkens horizontal lines of text and images.
• Vertically darkens vertical lines of text and images.
• Both Directions darkens horizontal and vertical lines on text and images.
• Isolated darkens isolated text and images.
Toner Darkness
1–10
Enhance Fine Lines
Off
On
Gray Correction
Auto
Off
Brightness
-6 to +6
Lightens or darkens the printed output
Notes:
• 8 is the factory default setting.
• Selecting a smaller number can help conserve toner.
Enables a print mode preferable for files such as architectural drawings, maps, electrical
circuit diagrams, and flow charts
Notes:
• Off is the factory default setting.
• To set Enhance Fine Lines using the Embedded Web Server, type the network printer
IP address in a browser window.
Adjusts the gray value of printed output
Note: Auto is the factory default setting.
Adjusts or darkens printed output and conserves toner
Notes:
• 0 is the factory default setting.
• A negative value will darken text, images, and graphics. A positive value will lighten
them and conserve toner.
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Menu itemDescription
Contrast
0–5
Adjusts the degree of difference between levels of gray in printed output
Notes:
• 0 is the factory default setting.
• Higher settings show more difference between levels of gray.
PostScript menu
Menu itemDescription
Print PS Error
Off
On
Font Priority
Resident
Flash
Prints a page containing the PostScript error
Note: Off is the factory default setting.
Establishes the font search order
Notes:
• Resident is the factory default setting.
• A formatted optional flash memory card must be installed in the printer and
operating properly for this menu item to be available.
• The optional flash memory card cannot be Read/Write, Write, or password
protected.
• Job Buffer Size must not be set to 100%.
PCL Emul menu
Menu itemDescription
Font Source
Resident
Download
Flash
All
Font Name
<x>
Specifies the set of fonts available
Notes:
• Resident is the factory default setting. It shows the factory default set of
fonts downloaded into RAM.
• Download appears only if downloaded fonts exist. It shows all the fonts
downloaded into RAM.
• Flash appears only if a flash option containing fonts is installed.
• A flash option must be properly formatted and cannot be Read/Write, Write,
or password protected.
• All shows all fonts available to any option.
Displays a specific font and the option where it is stored
Notes:
• Courier is the factory default setting.
• The font source abbreviation is R for Resident, M1 for Flash, and S for
Download.
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Menu itemDescription
Symbol Set
<x>
PCL Emulation Settings
Point Size
1.00–1008.00
PCL Emulation Settings
Pitch
0.08–100
PCL Emulation Settings
Orientation
Portrait
Landscape
Specifies the font ID and font name that compose each symbol set
Notes:
• 10U PC-8 is the US factory default setting.
• 12U PC-850 is the international factory default setting.
Changes the point size for scalable typographic fonts
Notes:
• 12 is the factory default setting.
• Point Size refers to the height of the characters in the font. One point equals
approximately 1/72 of an inch.
• Point sizes can be increased or decreased in 0.25-point increments.
Specifies the font pitch for scalable monospaced fonts
Notes:
• 10 is the factory default setting.
• Pitch refers to the number of fixed-space characters per inch (cpi).
• Pitch can be increased or decreased in 0.01-cpi increments.
• For nonscalable monospaced fonts, the pitch appears on the display but
cannot be changed.
Specifies the orientation of text and graphics on the page
Notes:
• Portrait is the factory default setting.
• Portrait prints text and graphics parallel to the short edge of the page.
• Landscape prints text and graphics parallel to the long edge of the page.
PCL Emulation Settings
Lines per Page
1–255
60
64
PCL Emulation Settings
A4 Width
198 mm
203 mm
PCL Emulation Settings
Auto CR after LF
Off
On
Specifies the number of lines that print on each page
Notes:
• 60 is the US factory default setting. 64 is the international factory default
setting.
• The printer sets the amount of space between each line based on the Lines
per Page, Paper Size, and Orientation settings. Select the desired Paper Size
and Orientation before setting Lines per Page.
Sets the printer to print on A4-size paper
Notes:
• 198 mm is the factory default setting.
• The 203-mm setting sets the width of the page to allow the printing of eighty
10-pitch characters.
Specifies whether the printer automatically performs a carriage return (CR) after
a line feed (LF) control command
Note: Off is the factory default setting.
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Menu itemDescription
PCL Emulation Settings
Auto LF after CR
Off
On
Tray Renumber
Assign MP Feeder
Off
None
0–199
Assign Tray <x>
Off
None
0–199
Assign Manual Paper
Off
None
0–199
Assign Man Env
Off
None
0–199
Specifies whether the printer automatically performs a line feed (LF) after a
carriage return (CR) control command
Note: Off is the factory default setting.
Configures the printer to work with printer software or programs that use
different source assignments for trays, drawers, and feeders
Notes:
• Off is the factory default setting.
• None is not an available selection. It is displayed only when it is selected by
the PCL 5 interpreter.
• None ignores the Select Paper Feed command.
• 0–199 allows a custom setting to be assigned.
Tray Renumber
View Factory Def
None
Tray Renumber
Restore Defaults
Yes
No
Displays the factory default setting assigned to each tray, drawer, or feeder
Returns all tray, drawer, and feeder assignments to the factory default settings
Understanding printer menus
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Maintaining the printer
Periodically, certain tasks are required to maintain optimum print quality.
Cleaning the exterior of the printer
1 Make sure that the printer is turned off and unplugged from the wall outlet.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer,
unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
2 Remove all paper from the printer.
3 Dampen a clean, lint-free cloth with water.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of the
printer.
4 Wipe only the outside of the printer.
Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.
5 Make sure all areas of the printer are dry before beginning a new print job.
Storing supplies
Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you
are ready to use them.
Do not expose supplies to:
• Direct sunlight
• Temperatures above 35°C (95°F)
• High humidity above 80%
• Salty air
• Corrosive gases
• Heavy dust
Checking the status of supplies
Checking the status of supplies from a network computer
Note: The computer must be connected to the same network as the printer.
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in the
TCP/IP section.
2 Click Device Status. The Device Status page appears, displaying a summary of supply levels.
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Ordering supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies
dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.comor contact the place
where you purchased the printer.
Note: All life estimates for printer supplies assume printing on letter- or A4-size plain paper.
Ordering toner cartridges
When 88 Cartridge is Low appears or when the print becomes faded, you may be able to extend the life of the
toner cartridge:
1 Remove the toner cartridge.
2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute toner.
3 Reinsert the cartridge and continue printing.
Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge.
Recommended toner cartridges and part numbers
Part nameLexmark Return Program CartridgeRegular cartridge
For the US and Canada
Toner cartridgeE260A11AE260A21A
For Europe, the Middle East, and Africa
Toner cartridgeE260A11EE260A21E
For the Asia Pacific Region, including Australia, New Zealand, and India
Toner cartridgeE260A11PE260A21P
For Latin America
Toner cartridgeE260A11LE260A21L
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Ordering a photoconductor kit
Depending on your printer model, the printer issues a message or a light sequence to let you know the photoconductor
kit is near its end of life. At this time, order a photoconductor kit. You can also see the status of the photoconductor
kit by printing a network setup page.
Part namePart number
Photoconductor kitE260X22G
Replacing supplies
Replacing the toner cartridge
Light sequence
Toner is low
• - On
• - On
When the Toner is Low light sequence appears, or when you experience faded print, remove the toner cartridge. Firmly
shake it side-to-side and front-to-back several times to redistribute the toner, and then reinsert it and continue printing.
When shaking the cartridge no longer improves the print quality, replace the toner cartridge.
Note: You can check to see approximately how much toner is left in your cartridge by printing a menu settings page.
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To replace the toner cartridge:
1 Open the front door by pressing the button on the left side of the printer and lowering the door.
2 Press the button on the base of the photoconductor kit, and then pull the toner cartridge out using the handle.
3 Unpack the new toner cartridge.
Warning—Potential Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to direct
light for an extended period of time. Extended light exposure can cause print quality problems.
4 Rotate the cartridge in all directions to distribute the toner.
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5 Install the new toner cartridge by aligning the rollers on the toner cartridge with the arrows on the tracks of the
photoconductor kit. Push the toner cartridge in until it clicks into place.
6 Close the front door.
Replacing the photoconductor kit
The printer displays the Photoconductor life warning or Replace photoconductor light sequence when the
photoconductor kit reaches the page maximum.
Light sequences
Photoconductor life warning
- On
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Replace photoconductor
- Blinking
- Blinking
- On
When any of the light sequences occur, order a new photoconductor kit. While the printer may continue to function
properly after the photoconductor kit has reached its official end-of-life, print quality significantly decreases.
Note: The photoconductor kit is a single item.
To replace the photoconductor kit:
1 Turn off the printer.
2 Pull the photoconductor kit and toner cartridge together as a unit out of the printer by pulling on the toner cartridge
handle.
Note: The photoconductor kit and toner cartridge form a unit.
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Place the unit on a flat, clean surface.
3 Press the button on the base of the photoconductor kit, and then pull the toner cartridge up and out using the
handle.
4 Unpack the new photoconductor kit.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
5 Insert the toner cartridge into the photoconductor kit by aligning the rollers on the toner cartridge with the tracks.
Push the toner cartridge in until it clicks into place.
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6 Install the unit into the printer by aligning the arrows on the guides of the unit with the arrows in the printer. Push
the unit fully in.
7 After replacing the photoconductor kit, reset the photoconductor counter:
Open the front door and then press and hold
Warning—Potential Damage: Resetting the photoconductor counter without replacing the photoconductor kit
may damage your printer and void your warranty.
8 Close the front door.
until all the lights cycle.
Moving the printer
Before moving the printer
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
• Disconnect all cords and cables from the printer before moving it.
• Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer warranty.
Moving the printer to another location
The printer and options can be safely moved to another location by following these precautions:
• Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart
used to move the options must have a surface able to support the dimensions of the options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
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Shipping the printer
When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.
Maintaining the printer
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Administrative support
Finding advanced networking and administrator information
For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the
Embedded Web Server Administrator's Guide on the Lexmark Web site at http://support.lexmark.com.
Restoring the factory default settings
If your printer is connected to a computer by a USB or parallel cable, use the Local Printer Settings Utility for Windows
or Printer Settings for Macintosh.
1 Open the utility.
2 Do one of the following:
• From the Local Printer Settings Utility menu bar, click Actions Restore Factory Defaults.
• From Printer Settings, click Factory Defaults.
Warning—Potential Damage: Restore Factory Defaults returns all printer settings to the factory default settings
except the Port menu settings. All downloads stored in RAM are deleted.
You can also restore factory default settings using the printer control panel. For instructions, print a printer settings
configuration sheet.
Administrative support
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Clearing jams
Avoiding jams
The following hints can help you avoid jams:
Paper tray recommendations
• Make sure the paper lies flat in the tray.
• Do not remove a tray while the printer is printing.
• Do not load a tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it.
• Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.
• Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing too tightly
against the paper or envelopes.
• Push the tray in firmly after loading paper.
Paper recommendations
• Use only recommended paper or specialty media.
• Do not load wrinkled, creased, damp, bent, or curled paper.
• Flex, fan, and straighten paper before loading it.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same stack.
• Make sure all sizes and types are set correctly in the printer control panel menus.
• Store paper per the manufacturer's recommendations.
Accessing jam areas
Open doors and remove trays to access jam areas. The following illustration shows possible jam areas:
Clearing jams
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Access point Description
1Push button to open the front door. Inside this door is the unit hous ing the toner cartridge and photoconductor
kit.
2Standard exit bin
3Front door
4Manual feeder door
5Standard 250-sheet tray (Tray 1)
6Optional tray (Tray 2)
7Rear door
Understanding jam lights and access locations
The jam lights and messages are shown, along with brief instructions on how to access each jam.
Note: The jam messages listed appear on the virtual display of the Embedded Web Server.
200.yy Paper jam
- On
- On
- On
Clearing jams
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Try one of the following:
• Remove Tray 1.
• Open the front door, and then remove the photoconductor kit and toner cartridge unit.
201.yy Paper jam
- On
- On
- On
Open the front door, and then remove the photoconductor kit and toner cartridge unit.
202.yy Paper jam
- On
- On
- On
Open the front door, and then open the rear door.
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231.yy Paper jam
- On
- Blinking
- On
Open the front door, and then open the rear door.
233.yy Paper jam
- On
- Blinking
- Blinking
- On
Try one of the following:
• Remove Tray 1, and then depress the lever.
• Open the front door, and then open the rear door.
234.yy Paper jam
- On
- Blinking
- On
Try one of the following:
• Open the front door, and then open the rear door.
• Remove Tray 1, and then depress the lever.
Clearing jams
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235.yy Paper jam
- On
- Blinking
- Blinking
- On
Remove the jam from the standard exit bin.
24x.yy Paper jam
- On
- On
- On
- On
Try one of the following:
• Remove Tray 1.
• Open the front door, and then remove the photoconductor kit and toner cartridge unit.
• Remove Tray 2.
Clearing jams
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251.yy Paper jam
- On
- On
- On
- On
Remove the jam from the manual feeder.
Clearing jams behind the photoconductor kit and toner cartridge
1 Push the release button, and then lower the front door.
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2 Lift and pull the unit containing the photoconductor kit and the toner cartridge out of the printer. Set the unit aside
on a flat, clean surface.
Warning—Potential Damage: Do not touch the photoconductor on the underside of the photoconductor kit. Use
the cartridge handle whenever you are holding the cartridge.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
3 Remove the jammed paper.
Note: If the paper is not easy to remove, then open the rear door to remove the paper.
4 Align and reinstall the unit.
Clearing jams
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