Lexmark 32C0249 User Manual

CX920, CX921, CX922, CX923, CX924, CX927

User's Guide

August 2017 www.lexmark.com

Machine type(s):

7559

Model(s):

078, 178, 378, 578, 778

Contents 2

Safety information........................................................................................ 6

Conventions.......................................................................................................................................................... 6

Product statements............................................................................................................................................. 6

Learning about the printer...........................................................................9

Finding information about the printer.............................................................................................................9

Selecting a location for the printer................................................................................................................10

Printer conﬁgurations......................................................................................................................................... 11

Attaching cables................................................................................................................................................. 13

Using the control panel.................................................................................................................................... 15

Understanding the status of the power button and indicator light.......................................................16

Using the home screen.....................................................................................................................................16

Menu map.............................................................................................................................................................17

Printing a menu settings page........................................................................................................................19

Setting up and using the home screen applications............................. 20

Customizing the home screen.......................................................................................................................20

Setting up Card Copy.......................................................................................................................................20

Using Shortcut Center..................................................................................................................................... 20

Using Display Customization.......................................................................................................................... 21

Setting up Scan Center.....................................................................................................................................21

Managing contacts.............................................................................................................................................21

Adding contacts............................................................................................................................................................ 21

Adding groups..............................................................................................................................................................22

Editing contacts or groups........................................................................................................................................22

Deleting contacts or groups ..................................................................................................................................... 22

Setting up and using the accessibility features..................................... 24

Enabling Magniﬁcation mode.........................................................................................................................24

Activating Voice Guidance..............................................................................................................................24

Adjusting the Voice Guidance speech rate................................................................................................24

Adjusting the default internal speaker volume......................................................................................... 24

Adjusting the default headphones volume................................................................................................25

Enabling spoken passwords or personal identiﬁcation numbers........................................................ 25

Navigating the screen using gestures.........................................................................................................25

Contents 3

Using the keyboard on the display...............................................................................................................25

Loading paper and specialty media.........................................................26

Setting the size and type of the specialty media......................................................................................26

Conﬁguring Universal paper settings.......................................................................................................... 26

Loading trays......................................................................................................................................................26

Loading the multipurpose feeder................................................................................................................. 29

Linking trays........................................................................................................................................................30

Printing......................................................................................................... 31

Printing from a computer..................................................................................................................................31

Printing from a ﬂash drive................................................................................................................................ 31

Supported ﬂash drives and ﬁle types.......................................................................................................... 32

Conﬁguring conﬁdential jobs......................................................................................................................... 33

Printing held jobs...............................................................................................................................................33

Printing a font sample list................................................................................................................................ 33

Printing a directory list......................................................................................................................................33

Canceling a print job.........................................................................................................................................34

Copying........................................................................................................35

Making copies.................................................................................................................................................... 35

Copying photos..................................................................................................................................................35

Copying on letterhead..................................................................................................................................... 35

Copying on both sides of the paper.............................................................................................................35

Reducing or enlarging copies........................................................................................................................36

Collating copies................................................................................................................................................. 36

Placing separator sheets between copies................................................................................................. 36

Copying multiple pages onto a single sheet............................................................................................. 36

Creating a copy shortcut.................................................................................................................................36

E-mailing...................................................................................................... 37

Setting up the e‑mail function........................................................................................................................ 37

Conﬁguring e‑mail settings.............................................................................................................................37

Sending an e-mail..............................................................................................................................................37

Creating an e-mail shortcut............................................................................................................................ 38

Faxing...........................................................................................................39

Setting up the printer to fax............................................................................................................................39

Contents 4

Sending a fax......................................................................................................................................................52

Scheduling a fax................................................................................................................................................ 53

Creating a fax destination shortcut...............................................................................................................53

Changing the fax resolution........................................................................................................................... 53

Adjusting the fax darkness............................................................................................................................. 53

Viewing a fax log............................................................................................................................................... 54

Blocking junk faxes...........................................................................................................................................54

Holding faxes......................................................................................................................................................54

Forwarding a fax................................................................................................................................................54

Scanning...................................................................................................... 55

Scanning to an FTP server..............................................................................................................................55

Creating an FTP shortcut................................................................................................................................ 55

Scanning to a ﬂash drive.................................................................................................................................55

Sending scanned documents to a computer.............................................................................................56

Securing the printer....................................................................................57

Locating the security slot.................................................................................................................................57

Erasing printer memory....................................................................................................................................57

Erasing printer hard disk memory.................................................................................................................57

Conﬁguring printer hard disk encryption....................................................................................................58

Restoring factory default settings.................................................................................................................58

Statement of Volatility...................................................................................................................................... 58

Maintaining the printer.............................................................................. 60

Networking......................................................................................................................................................... 60

Setting up serial printing (Windows only).....................................................................................................61

Cleaning printer parts...................................................................................................................................... 62

Ordering parts and supplies...........................................................................................................................68

Replacing parts and supplies.......................................................................................................................... 71

Moving the printer.............................................................................................................................................98

Saving energy and paper................................................................................................................................99

Recycling............................................................................................................................................................100

Clearing jams............................................................................................. 101

Avoiding jams.................................................................................................................................................... 101

Identifying jam locations................................................................................................................................ 102

Contents 5

Paper jam in the automatic document feeder..........................................................................................103

Paper jam in the multipurpose feeder........................................................................................................104

Paper jam in door C........................................................................................................................................ 105

Paper jam in door D........................................................................................................................................ 109

Paper jam in the 3000‑sheet tray.................................................................................................................110

Paper jam in the booklet ﬁnisher...................................................................................................................111

Paper jam in the staple ﬁnisher.....................................................................................................................116

Staple jam in the staple ﬁnisher.................................................................................................................... 117

Staple jam in the staple, hole punch ﬁnisher.............................................................................................119

Staple jam in the booklet ﬁnisher.................................................................................................................121

Troubleshooting........................................................................................ 124

Network connection problems.....................................................................................................................124

Hardware options problems......................................................................................................................... 126

Issues with supplies.........................................................................................................................................127

Paper feed problems...................................................................................................................................... 128

Printing problems.............................................................................................................................................132

Color quality problems................................................................................................................................... 157

Faxing problems.............................................................................................................................................. 160

Scanning problems..........................................................................................................................................163

Contacting customer support....................................................................................................................... 167

Upgrading and migrating.........................................................................168

Hardware........................................................................................................................................................... 168

Software............................................................................................................................................................ 203

Firmware........................................................................................................................................................... 204

Notices.......................................................................................................206

Product information........................................................................................................................................206

Edition notice...................................................................................................................................................206

Index........................................................................................................... 210

Safety information 6

Safety information

Conventions

Note: A note identiﬁes information that could help you.

Warning: A warning identiﬁes something that could damage the product hardware or software.

CAUTION: A caution indicates a potentially hazardous situation that could injure you.

Dierent types of caution statements include:

CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—TIPPING HAZARD: Indicates a crush hazard.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

CAUTION—ROTATING FAN BLADES: Indicates a risk of laceration from moving fan blades.

Symbols used in this machine

—On —Class II equipment

—O

—Standy —Functional earthing

—Ground/earth (Protective bonding terminal) —Electrostatic discharge (ESD) sensitivity

—Ground/earth (Protective earthing)

—Class II equipment with functional earthing

Product statements

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of ﬁre, property damage, or poor printer performance.

Safety information 7

CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of ﬁre, property damage, or poor printer performance.

CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of ﬁre or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 18 kg (40 lb), then it requires two or more trained personnel to lift it safely.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:

• Make sure that all doors and trays are closed.

• Turn o the printer, and then unplug the power cord from the electrical outlet.

• Disconnect all cords and cables from the printer.

• If the printer has separate ﬂoor-standing optional trays or output options attached to it, then disconnect

them before moving the printer.

• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in

ﬂooring.

• If the printer does not have a caster base but is conﬁgured with optional trays or output options, then remove

the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same time.

Safety information 8

• Always use the handholds on the printer to lift it.

• Any cart used to move the printer must have a surface able to support the full footprint of the printer.

• Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

• Keep the printer in an upright position.

• Avoid severe jarring movements.

• Make sure that your

ﬁngers

are not under the printer when you set it down.

• Make sure that there is adequate clearance around the printer.

CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.

www.lexmark.com/multifunctionprinters.

CAUTION—ROTATING FAN BLADES: To avoid the risk of laceration from moving fan blades, turn o the

printer and unplug the power cord from the electrical outlet before accessing areas marked with this symbol.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those radiation exposure.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.

This equipment is not suitable for use in locations where children are likely to be present.

This product is designed, tested, and approved to meet strict global safety standards with the use of manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

Refer service or repairs, other than those described in the user documentation, to a service representative.

This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

This product may produce small amounts of ozone during normal operation, and may be equipped with a designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace the ozone and exhaust ﬁlters if instructed to do so in the product maintenance instructions. If there are no references to this product.

in the product maintenance instructions, then there are no

ﬁlters

speciﬁed

in the User’s Guide may result in hazardous

speciﬁc

requiring replacement for

ﬁlters

ﬁlter

SAVE THESE INSTRUCTIONS.

Learning about the printer 9

Learning about the printer

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions:

• Connecting the printer

See the setup documentation that came with the printer or go to

http://support.lexmark.com.

• Installing the printer software

More setup and instructions for using the printer:

• Selecting and storing paper and specialty media

• Loading paper

• Conﬁguring printer settings

• Viewing and printing documents and photos

• Setting up and using the printer software

• Conﬁguring the printer on a network

• Caring for and maintaining the printer

Information Center—Go to

http://infoserve.lexmark.com.

Help Menu Pages—Access the guides on the printer

http://support.lexmark.com.

Touch Screen Guide—Go to

http://support.lexmark.com.

Product videos—Go to

http://infoserve.lexmark.com/idv/.

ﬁrmware

or go to

• Troubleshooting and solving problems

Information on setting up and conﬁguring the accessibility features of your printer

Help using the printer software Help for Microsoft® Windows® or Macintosh

Lexmark Accessibility Guide—Go to

http://support.lexmark.com.

operating systems—Open a printer software program or application, and then click Help.

Click

Notes:

to view context‑sensitive information.

• Help is automatically installed with the printer

software.

• Depending on the operating system, the

printer software is located in the printer program folder or on the desktop.

Learning about the printer 10

What are you looking for? Find it here

Go to

The latest supplemental information, updates, and customer support:

• Documentation

• Driver downloads

• Live chat support

• E‑mail support

• Voice support

http://support.lexmark.com.

Note: Select your country or region, and then

select your product to view the appropriate support site.

Support contact information for your country or region can be found on the website or on the printed warranty that came with the printer.

Have the following information ready when you contact customer support:

• Place and date of purchase

• Machine type and serial number

• Safety information

• Regulatory information

• Warranty information

• Environmental information

Warranty information varies by country or region:

• In the U.S.—See the Statement of Limited

Warranty included with the printer, or go to

http://support.lexmark.com.

• In other countries and regions—See the

printed warranty that came with the printer.

Product Information Guide—See the documentation that came with the printer or go to

http://support.lexmark.com.

Selecting a location for the printer

When selecting a location for the printer, leave enough room to open trays, covers, and doors and to install hardware options.

• Set up the printer near an electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.

• Make sure that airﬂow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical

Committee 156 standard.

• Provide a

• Keep the printer: – Clean, dry, and free of dust. – Away from stray staples and paper clips.

sturdy, and stable surface.

ﬂat,

Learning about the printer 11

– Away from the direct airﬂow of air conditioners, heaters, or ventilators. – Free from direct sunlight and humidity extremes.

• Observe the recommended temperatures and avoid ﬂuctuations:

Ambient temperature 10 to 30°C (50 to 86°F)

Storage temperature -10 to 40°C (14 to 104°F)

• Allow the following recommended amount of space around the printer for proper ventilation:

1 Top 40 0 mm (1 5 .7 0 in .)

2 Right side 400 mm (15.70 in.)

3 Front 444.5 mm (17.50 in.)

4 Left side 120 mm (4.80 in.)

5 Rear 120 mm (4.80 in.)

Printer conﬁgurations

Note: Make sure to conﬁgure the printer on a ﬂat, sturdy, and stable surface.

Learning about the printer 12

Basic model

1 Automatic document feeder (ADF)

2 Control panel

3 Multipurpose feeder

4 Standard 2 x 500-sheet tray

5 Standard bin

Conﬁgured model

CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a

caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see

www.lexmark.com/multifunctionprinters.

Learning about the printer 13

1 Staple ﬁnisher

Notes:

• This option is not supported if another ﬁnisher is installed.

• This option is supported only in some printer models.

2 Optional 3000‑sheet tray

Note: This option is supported only if another optional tray is installed.

3 Optional 2 x 500‑sheet tray

4 Optional 2500‑sheet tray

5 Finisher

• Staple, hole punch ﬁnisher

• Booklet ﬁnisher

Attaching cables

CAUTION—POTENTIAL INJURY: To avoid the risk of

an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

or electrical shock, connect the power cord to

ﬁre

or electrical shock, use only the power cord

ﬁre

CAUTION—POTENTIAL INJURY: To reduce the risk of telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.

use only a 26 AWG or larger

ﬁre,

Learning about the printer 14

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless network adapter, or the printer in the areas shown while actively printing.

Use the To

1 USB ports Attach a keyboard or any compatible option.

2 Power cord socket Connect the printer to a properly grounded electrical outlet.

3 EXT port Connect additional devices (telephone or answering machine) to the printer and the

telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region.

Note: Remove the plug to access the port.

4 LINE port Connect the printer to an active telephone line through a standard wall jack (RJ‑11), DSL

ﬁlter, or VoIP adapter, or any other adapter that allows you to access the telephone line to send and receive faxes.

5 Ethernet port Connect the printer to an Ethernet network.

6 USB printer port Connect the printer to a computer.

Learning about the printer 15

Using the control panel

Use the To

1 Display

• View the printer messages and supply status.

• Set up and operate the printer.

2 Home button Go to the home screen.

3 Power button

• Turn on or turn o the printer.

Note: To turn o the printer, press and hold the power button for ﬁve seconds.

• Set the printer to Sleep or Hibernate mode.

• Wake the printer from Sleep or Hibernate mode.

4 Keypad Enter numbers or symbols in an input ﬁeld.

5 Pause button Place a dial pause in a fax number.

6 Start button Start a job, depending on which mode is selected.

7 Volume buttons Adjust the volume of the headset or speaker.

8 Indicator light Check the status of the printer.

9 Headset or speaker port Attach a headset or speaker.

10 Stop or Cancel button Stop the current job.

11 Clear all or Reset button Reset the default settings of a function such as copying, faxing, or scanning.

12 Backspace button Move the cursor backward and delete a character in an input ﬁeld.

Learning about the printer 16

Understanding the status of the power button and indicator light

Indicator light Printer status

O The printer is o or in Hibernate mode.

Blue The printer is ready or processing data.

Red The printer requires user intervention.

Power button light Printer status

O The printer is o, ready, or processing data.

Solid amber The printer is in sleep mode.

Blinking amber The printer is in hibernate mode.

Using the home screen

Note: Your home screen may vary depending on your home screen customization settings, administrative

setup, and active embedded solutions.

To uc h To

1 Copy Make copies.

2 E‑mail Send e‑mails.

3 Change Language Change the language on the printer display.

4 Fax Send fax.

5 Settings Access the printer menus.

6 Held Faxes Show all the current held fax jobs.

Note: If Held Faxes is hidden, then Release Held Faxes appears.

7 Shortcut Center Organize all shortcuts.

Learning about the printer 17

To uc h To

8 Status/Supplies

• Show a printer warning or error message whenever the printer requires intervention

to continue processing.

• View more information on the printer warning or message, and on how to clear it.

Note: You can also access this setting by touching the top section of the home screen.

9 Address Book Access, create, and organize contacts.

10 Scan Proﬁles Scan and save documents directly to the computer.

11 FTP Scan and save documents directly to an FTP server.

12 Bookmarks Organize all bookmarks.

13 Held Jobs Show all the current held print jobs

14 USB Drive View, select, or print photos and documents from a ﬂash drive.

15 Job Queue Show all the current print jobs.

Note: You can also access this setting by touching the top section of the home

screen.

These settings may also appear on the home screen

To uc h To

App Proﬁles Access application proﬁles.

Lock Device Prevent users from accessing any printer functions from the home screen.

Menu map

Device

• Preferences

• Remote Operator Panel

• Notiﬁcations

• Power Management

• Information Sent to Lexmark

• Layout

• Finishing

• Setup

• Quality

• Job Accounting

• XPS

• Accessibility

• Restore Factory Defaults

• Maintenance

• Visible Home Screen Icons

• About This Printer

• PDF

• PostScript

• PCL

• HTML

• Image

• PPDS

Learning about the printer 18

Paper

• Tra y Conﬁgu r a ti on

• Media

Conﬁguration

Copy

Copy Defaults

Fax

• Fax Mode

• Analog Fax Setup

E‑mail

• E‑mail Setup

• E‑mail Defaults

Network/Ports

• Network Overview

• Wireless

• AirPrint

• Ethernet

• TCP/IP

• IPv6

• SNMP

• IPSec

• Bin Conﬁguration

• Fax Server Setup

• Web Link Setup

• LPD Conﬁguration

• HTTP/FTP Settings

• ThinPrint

• USB

• Parallel [x]

• Serial

• Google Cloud Print

• Wi-Fi Direct

FTP

FTP Defaults

USB Drive

• Flash Drive Scan • Flash Drive Print

Security

• Login Methods

• Schedule USB Devices

• Security Audit Log

• Login Restrictions

• Conﬁdential Print Setup

• Disk Encryption

• Erase Temporary Data Files

• Solutions LDAP Settings

• Miscellaneous

Option Card Menu

Note: This setting appears only when an optional card is installed.

Learning about the printer 19

Reports

• Menu Settings Page

• Device

• Print

• Shortcuts

• Fax

• Network

Help

• Print All Guides

• Color Quality Guide

• Connection Guide

• Copy Guide

• E‑mail Guide

• Fax Guide

• Information Guide

• Media Guide

• Moving Guide

• Print Quality Guide

• Scan Guide

• Supplies Guide

Troubleshooting

• Print Quality Test Pages • Advanced Print Quality Test Pages

Printing a menu settings page

From the home screen, touch Settings > Reports > Menu Settings Page.

Setting up and using the home screen applications 20

Setting up and using the home screen applications

Customizing the home screen

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Settings > Device > Visible Home Screen Icons.

3 Select the icons that you want to appear on the home screen.

4 Apply the changes.

Setting up Card Copy

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Apps > Card Copy > Conﬁgure.

3 Conﬁgure the output options and scan settings.

Notes:

• When scanning a card, make sure that the scan resolution does not exceed 200 dpi for color and

400 dpi for black and white.

• When scanning multiple cards, make sure that the scan resolution does not exceed 150 dpi for color

and 300 dpi for black and white.

• You need a printer hard disk to scan multiple cards.

• Make sure that the printer network and e‑mail settings are conﬁgured.

4 Apply the changes.

Using Shortcut Center

1 From the home screen, touch Shortcut Center, and then select a printer function.

2 To u ch Create Shortcut, and then

conﬁgure

the settings.

Setting up and using the home screen applications 21

3 To u ch Save, and then type a unique shortcut name.

4 Apply the changes.

Using Display Customization

Changing the wallpaper

1 From the home screen, touch Change Wallpaper.

2 Select an image to use.

3 Apply the changes.

Creating a slide show

Before you begin, make sure to conﬁgure the slide show settings. For more information, see the documentation that came with the solution.

1 Insert a

2 From the home screen, touch Slideshow.

Note: Images appear in alphabetical order.

drive into the USB port.

ﬂash

Setting up Scan Center

1 From the home screen, touch Scan Center.

2 Select and create a destination, and then

Notes:

• When creating a network destination, make sure to validate and adjust the settings until no errors

occur.

• Only destinations created from the Embedded Web Server are saved. For more information, see the

documentation that came with the solution.

3 Apply the changes.

conﬁgure

the settings.

Managing contacts

Adding contacts

1 Open a web browser, and then type the printer IP address in the address

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Address Book.

ﬁeld.

Setting up and using the home screen applications 22

3 From the Contacts section, add a contact.

Note: You can assign the contact to one or more groups.

4 If necessary, specify a login method to allow application access.

5 Apply the changes.

Adding groups

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Address Book.

3 From the Contact Groups section, add a group name.

Note: You can assign one or more contacts to the group.

4 Apply the changes.

Editing contacts or groups

1 Open a web browser, and then type the printer IP address in the address

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Address Book.

3 Do either of the following:

• From the Contacts section, click a contact name, and then edit the information.

• From the Contact Groups section, click a group name, and then edit the information.

4 Apply the changes.

ﬁeld.

Deleting contacts or groups

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Address Book.

Setting up and using the home screen applications 23

3 Do either of the following:

• From the Contacts section, select a contact that you want to delete.

• From the Contact Groups section, select a group name that you want to delete.

Setting up and using the accessibility features 24

Setting up and using the accessibility features

Enabling Magniﬁcation mode

1 From the control panel, press and hold the 5 key until you hear a voice message.

2 Select

3 Select OK.

For more information on navigating a magniﬁed screen, see

page 25.

Magniﬁcation

“Navigating the screen using gestures” on

Activating Voice Guidance

From the control panel

1 Press and hold the 5 key until a voice message is heard.

2 Select OK.

From the keyboard

1 Press and hold the 5 key until a voice message is heard.

2 Press Tab to navigate the focus cursor to the OK button, and then press Enter.

Notes:

• Voice Guidance is also activated by inserting the headphones into the headphone jack.

• To adjust the volume, use the volume buttons at the bottom part of the control panel.

Adjusting the Voice Guidance speech rate

1 From the home screen, select Settings > Device > Accessibility > Speech Rate.

2 Select the speech rate.

Adjusting the default internal speaker volume

The speaker volume will reset to default value after the session is logged out, when the printer wakes from Sleep or Hibernate mode, or after a power‑on reset.

1 From the control panel, navigate to:

Settings > Device > Preferences > Audio Feedback

2 Select the volume.

Note: If Quiet Mode is enabled, then audible alerts are turned

o.

Setting up and using the accessibility features 25

Adjusting the default headphones volume

Headphones volume will reset to default value after the session is logged out, when the printer wakes from Sleep or Hibernate mode, or after a power‑on reset.

1 From the control panel, select Settings > Device > Accessibility > Headphone Volume.

2 Select the volume.

Enabling spoken passwords or personal identiﬁcation numbers

1 From the home screen, select Settings > Device > Accessibility > Speak Passwords/PINs.

2 Enable the setting.

Navigating the screen using gestures

Notes:

• The gestures are applicable only when Voice Guidance is activated.

• A physical keyboard is required for typing characters and adjusting certain settings.

Gesture Function

Double‑tap Select an option or item on the screen.

Triple‑tap Zoom in or zoom out text and images.

Swipe right or swipe down Move to the next item on the screen.

Swipe left or swipe up Move to the previous item on the screen.

Pan Access parts of the zoomed image that are beyond the limits of the screen.

Note: This gesture requires the use of two image.

Swipe up then left Exit an application and return to the home screen.

Swipe down then left

Swipe up then down Repeat a spoken prompt.

• Cancel a job.

• Go back to the previous setting.

• Exit the screen that appears without changing any setting or value.

ﬁngers

to drag across a zoomed

Using the keyboard on the display

Do one or more of the following:

• Drag a

• Lift the

• Press Backspace to delete characters.

• To hear the content in the input ﬁeld, press Tab , and then press Shift + Tab.

over the key to announce the character.

ﬁnger

to enter or type the character in the

ﬁnger

ﬁeld.

Loading paper and specialty media 26

Loading paper and specialty media

Setting the size and type of the specialty media

The trays automatically detect the size of plain paper. For specialty media like labels, card stock, or envelopes, do the following:

1 From the home screen, navigate to:

Settings > Paper > Tray C onﬁguration > Paper Size/Type > select a paper source

2 Set the size and type of the specialty media.

Conﬁguring Universal paper settings

1 From the home screen, touch Settings > Paper > Media Conﬁguration > Universal Setup.

2 Conﬁgure the settings.

Loading trays

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

1 Pull out the tray.

Note: Do not remove trays while the printer is busy.

Loading paper and specialty media 27

2 Adjust the guides to match the size of the paper that you are loading.

3 Flex, fan, and align the paper edges before loading.

4 Load the paper.

• When using letterhead, do either of the following:

Loading paper and specialty media 28

Without an optional ﬁnisher With an optional ﬁnisher

One‑sided printing One‑sided printing

Two‑sided printing Two‑sided printing

One‑sided printing One‑sided printing

Two‑sided printing Two‑sided printing

• Load pre‑punched paper with the holes toward the front or left side of the tray.

• Do not slide paper into the tray.

• To avoid paper jams, make sure that the stack height is below the maximum paper

indicator.

ﬁll

5 Insert the tray.

If loading a paper type other than plain, from the control panel, set the paper size and paper type to match the paper loaded.

Loading paper and specialty media 29

Loading the multipurpose feeder

1 Open the multipurpose feeder.

2 Adjust the guide to match the size of the paper that you are loading.

3 Flex, fan, and align the paper edges before loading.

4 Load the paper or specialty media.

When using letterhead, do either of the following:

Loading paper and specialty media 30

One‑sided printing Two‑sided printing

Warning—Potential Damage: When using envelopes, do not use envelopes with stamps, clasps, snaps,

windows, coated linings, or self‑stick adhesives.

5 From the control panel, set the paper size and paper type to match the paper loaded.

Linking trays

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Paper.

3 Match the paper size and type for the trays you are linking.

Note: To unlink trays, make sure that no trays have the same paper size or type.

4 Save the settings.

Note: You can also change the paper size and type settings from the printer control panel.

Warning—Potential Damage: The temperature of the fuser varies according to the

avoid printing issues, match the paper type settings in the printer with the paper loaded in the tray.

speciﬁed

paper type. To

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