Lexmark 24TC801 User Manual

MX710, MX711, MX717, MX718

User's Guide

June 2017 www.lexmark.com

Machine type(s):

7463

Model(s):

032, 036, 037, 232, 236, 237

Contents 2

Safety information.........................................................................................7

Conventions...........................................................................................................................................................7

Learning about the printer.........................................................................10

Finding information about the printer...........................................................................................................10

Selecting a location for the printer................................................................................................................. 11

Printer conﬁgurations........................................................................................................................................12

Understanding the basic functions of the scanner....................................................................................14

Using the ADF and scanner glass..................................................................................................................15

Understanding the printer control panel................................................. 16

Using the printer control panel.......................................................................................................................16

Understanding the colors of the Sleep button and indicator lights......................................................16

Understanding the home screen....................................................................................................................17

Using the touch-screen buttons.....................................................................................................................19

Setting up and using the home screen applications..............................21

Finding the IP address of the printer.............................................................................................................21

Finding the IP address of the computer.......................................................................................................21

Accessing the Embedded Web Server.........................................................................................................21

Customizing the home screen.......................................................................................................................22

Understanding the dierent applications...................................................................................................22

Activating the home screen applications....................................................................................................23

Setting up Remote Operator Panel.............................................................................................................. 26

Exporting and importing a conﬁguration.....................................................................................................27

Additional printer setup.............................................................................28

Installing internal options................................................................................................................................ 28

Installing hardware options.............................................................................................................................48

Attaching cables.................................................................................................................................................51

Setting up the printer software......................................................................................................................53

Networking..........................................................................................................................................................54

Verifying printer setup......................................................................................................................................59

Contents 3

Loading paper and specialty media.........................................................60

Setting the paper size and type.................................................................................................................... 60

Conﬁguring Universal paper settings..........................................................................................................60

Loading the 250‑ or 550‑sheet tray............................................................................................................ 60

Loading the 2100‑sheet tray...........................................................................................................................67

Loading the multipurpose feeder..................................................................................................................73

Linking and unlinking trays..............................................................................................................................77

Paper and specialty media guide.............................................................80

Using specialty media......................................................................................................................................80

Paper guidelines................................................................................................................................................82

Supported paper sizes, types, and weights...............................................................................................85

Printing.........................................................................................................88

Printing a document......................................................................................................................................... 88

Printing from a mobile device........................................................................................................................89

Printing from a ﬂash drive...............................................................................................................................90

Printing conﬁdential and other held jobs....................................................................................................92

Printing information pages..............................................................................................................................93

Canceling a print job........................................................................................................................................ 94

Copying........................................................................................................95

Making copies....................................................................................................................................................95

Copying photos................................................................................................................................................. 96

Copying on specialty media...........................................................................................................................96

Creating a copy shortcut using the printer control panel.......................................................................97

Customizing copy settings..............................................................................................................................98

Placing information on copies......................................................................................................................103

Canceling a copy job...................................................................................................................................... 104

Understanding the copy options................................................................................................................. 104

E-mailing.....................................................................................................107

Setting up the printer to e-mail.....................................................................................................................107

Creating an e-mail shortcut...........................................................................................................................108

E-mailing a document.....................................................................................................................................109

Customizing e-mail settings...........................................................................................................................110

Canceling an e-mail...........................................................................................................................................111

Contents 4

Understanding the e-mail options.................................................................................................................111

Faxing..........................................................................................................114

Setting up the printer to fax........................................................................................................................... 114

Sending a fax....................................................................................................................................................128

Creating shortcuts........................................................................................................................................... 130

Customizing fax settings.................................................................................................................................131

Canceling an outgoing fax.............................................................................................................................133

Holding and forwarding faxes.......................................................................................................................133

Understanding the fax options.....................................................................................................................134

Scanning.....................................................................................................137

Using Scan to Network...................................................................................................................................137

Scanning to an FTP address......................................................................................................................... 137

Scanning to a computer or ﬂash drive.......................................................................................................140

Understanding the scan options..................................................................................................................142

Understanding the printer menus.......................................................... 145

Menus list...........................................................................................................................................................145

Paper menu....................................................................................................................................................... 146

Reports Menu....................................................................................................................................................157

Network/Ports menu.......................................................................................................................................159

Security menu................................................................................................................................................... 172

Settings menu................................................................................................................................................... 179

Help menu........................................................................................................................................................ 228

Saving money and the environment..................................................... 229

Saving paper and toner................................................................................................................................ 229

Saving energy..................................................................................................................................................229

Recycling...........................................................................................................................................................232

Securing the printer................................................................................. 233

Statement of Volatility....................................................................................................................................233

Erasing volatile memory................................................................................................................................233

Erasing non‑volatile memory....................................................................................................................... 234

Erasing printer hard disk memory.............................................................................................................. 234

Conﬁguring printer hard disk encryption................................................................................................. 235

Finding printer security information...........................................................................................................236

Contents 5

Maintaining the printer............................................................................ 237

Cleaning printer parts.................................................................................................................................... 237

Checking the status of parts and supplies...............................................................................................240

Ordering parts and supplies........................................................................................................................240

Storing supplies...............................................................................................................................................243

Replacing supplies..........................................................................................................................................244

Moving the printer.......................................................................................................................................... 249

Managing the printer................................................................................251

Finding advanced networking and administrator information.............................................................251

Checking the virtual display..........................................................................................................................251

Setting up e‑mail alerts.................................................................................................................................. 251

Viewing reports...............................................................................................................................................252

Conﬁguring supply notiﬁcations from the Embedded Web Server...................................................252

Restoring factory default settings...............................................................................................................253

Clearing jams............................................................................................ 254

Avoiding jams.................................................................................................................................................. 254

Identifying jam locations...............................................................................................................................255

Paper jam in the front cover.........................................................................................................................256

Paper jam in the rear door........................................................................................................................... 259

Paper jam in the standard bin.......................................................................................................................261

Paper jam in the duplex unit........................................................................................................................262

Paper jam in trays........................................................................................................................................... 263

Paper jam in the multipurpose feeder.......................................................................................................264

Paper jam in the automatic document feeder.........................................................................................265

Troubleshooting........................................................................................267

Understanding the printer messages........................................................................................................267

Solving printer problems.............................................................................................................................. 285

Solving print problems.................................................................................................................................. 292

Solving copy problems...................................................................................................................................318

Solving fax problems.......................................................................................................................................321

Solving scanner problems............................................................................................................................ 327

Solving home screen application problems............................................................................................ 332

Embedded Web Server does not open.................................................................................................... 332

Contents 6

Contacting customer support......................................................................................................................334

Notices.......................................................................................................335

Product information........................................................................................................................................335

Edition notice................................................................................................................................................... 335

Power consumption....................................................................................................................................... 340

Index...........................................................................................................349

Safety information 7

Safety information

Conventions

Note: A note identiﬁes information that could help you.

Warning: A warning identiﬁes something that could damage the product hardware or software.

CAUTION: A caution indicates a potentially hazardous situation that could injure you.

Dierent types of caution statements include:

CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—TIPPING HAZARD: Indicates a crush hazard.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of ﬁre, property damage, or poor printer performance.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those speciﬁed in the User’s Guide may result in hazardous radiation exposure.

This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.

Safety information 8

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:

• Make sure that all doors and trays are closed.

• Turn o the printer, and then unplug the power cord from the electrical outlet.

• Disconnect all cords and cables from the printer.

• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in ﬂooring.

• If the printer does not have a caster base but is conﬁgured with optional trays, then lift the printer o the

trays. Do not try to lift the printer and the trays at the same time.

• Always use the handholds on the printer to lift it.

• Any cart used to move the printer must have a surface able to support the full footprint of the printer.

• Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

• Keep the printer in an upright position.

• Avoid severe jarring movements.

• Make sure that your ﬁngers are not under the printer when you set it down.

• Make sure that there is adequate clearance around the printer.

CAUTION—POTENTIAL INJURY: To avoid the risk of provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: To reduce the risk of telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

This product is designed, tested, and approved to meet strict global safety standards with the use of manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of ﬁre or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

or electrical shock, use only the power cord

ﬁre

use only a 26 AWG or larger

ﬁre,

speciﬁc

Refer service or repairs, other than those described in the user documentation, to a service representative.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

Safety information 9

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.

CAUTION—TIPPING HAZARD: Floor-mounted conﬁgurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

SAVE THESE INSTRUCTIONS.

www.lexmark.com/multifunctionprinters.

Learning about the printer 10

Learning about the printer

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions:

• Connecting the printer

• Installing the printer software

Additional setup and instructions for using the printer:

• Selecting and storing paper and specialty media

• Loading paper

• Conﬁguring printer settings

Setup documentation—The setup documentation came with the printer and is also available at

http://support.lexmark.com.

User's Guide and Quick Reference Guide—The guides are available at

Note: These guides are also available in other languages.

http://support.lexmark.com.

• Viewing and printing documents and photos

• Setting up and using the printer software

• Conﬁguring the printer on a network

• Caring for and maintaining the printer

• Troubleshooting and solving problems

Information on setting up and conﬁguring the accessibility features of your printer

Help using the printer software Windows or Mac Help—Open a printer software

Lexmark Accessibility Guide—This guide is available

http://support.lexmark.com.

program or application, and then click Help.

Click

Notes:

to view context‑sensitive information.

• Help is automatically installed with the printer

software.

• The printer software is located in the printer

program folder or on the desktop, depending on your operating system.

Learning about the printer 11

What are you looking for? Find it here

The latest supplemental information, updates, and customer support:

• Documentation

• Driver downloads

• Live chat support

• E‑mail support

• Voice support

Lexmark support Web site—

http://support.lexmark.com

Note: Select your country or region, and then select

your product to view the appropriate support site. Support telephone numbers and hours of operation

for your country or region can be found on the support Web site or on the printed warranty that came with your printer.

Record the following information (located on the store receipt and at the back of the printer), and have it ready when you contact customer support so that they may serve you faster:

• Machine Type number

• Serial number

• Date purchased

• Store where purchased

Warranty information Warranty information varies by country or region:

• In the U.S.—See the Statement of Limited

Warranty included with this printer, or go to

http://support.lexmark.com.

• In other countries and regions—See the printed

warranty that came with this printer.

Selecting a location for the printer

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or

more trained personnel to lift it safely.

When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, then leave enough room for them also. It is important to:

• Set up the printer near a properly grounded and easily accessible electrical outlet.

• Make sure airﬂow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical

Committee 156 standard.

• Provide a ﬂat, sturdy, and stable surface.

• Keep the printer: – Clean, dry, and free of dust. – Away from stray staples and paper clips. – Away from the direct airﬂow of air conditioners, heaters, or ventilators. – Free from direct sunlight and humidity extremes.

• Observe the recommended temperatures and avoid ﬂuctuations:

Ambient temperature 15.6 to 32.2°C (60 to 90°F)

Storage temperature 1 to 35°C (34 to 95°F)

• Allow the following recommended amount of space around the printer for proper ventilation:

Learning about the printer 12

1 Right side 152 mm (6 in.)

2 Front 394 mm (15.5 in.)

3 Left side 152 mm (6 in.)

4 Rear 152 mm (6 in.)

5 Top 15 2 mm (6 i n.)

Printer conﬁgurations

CAUTION—TIPPING HAZARD: Floor-mounted

You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see

www.lexmark.com/multifunctionprinters.

conﬁgurations

require additional furniture for stability.

Learning about the printer 13

Basic model

1 Automatic document feeder (ADF)

2 ADF tray

3 ADF bin

4 Standard bin

5 Printer control panel

6 100‑sheet multipurpose feeder

7 Standard 550‑sheet tray

Learning about the printer 14

Fully conﬁgured model

The following illustration shows the maximum number of optional trays that are supported by the printer. For more information on other conﬁgurations, visit

www.lexmark.com/multifunctionprinters.

1 Optional 550‑sheet tray

2 Optional 250‑sheet trays

3 Caster base

4 Optional 2100‑sheet tray

When using optional trays:

• Always use a caster base when the printer is conﬁgured with an optional 2100‑sheet tray.

• The optional 2100‑sheet tray must always be at the bottom of a conﬁguration and may be paired with only

one optional 250‑ or 550‑sheet tray.

• You may combine three optional 250‑ or 550‑sheet trays and install them in any order.

Understanding the basic functions of the scanner

• Make quick copies or set the printer to perform speciﬁc copy jobs.

• Send a fax using the printer control panel.

• Send a fax to multiple fax destinations at the same time.

• Scan documents and send them to your computer, an e-mail address, a

• Scan documents and send them to another printer (PDF through an FTP).

drive, or an FTP destination.

ﬂash

Learning about the printer 15

Using the ADF and scanner glass

Automatic document feeder (ADF) Scanner glass

ABC

Use the ADF for multiple‑page documents including two-sided (duplex) pages.

You can use the ADF or the scanner glass to scan documents.

Use the scanner glass for single‑page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

Using the ADF

When using the ADF:

• Load the document into the ADF tray faceup, short edge ﬁrst.

• Load up to 150 sheets of plain paper into the ADF tray.

• Scan sizes from 76.2 x 127 mm (3 x 5 inches) wide to 216 x 635 mm (8.5 x 25 inches) long

• Scan media weighs from 52 to 120 g/m

(14–32 lb).

• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine

clippings) into the ADF tray. Place these items on the scanner glass.

Using the scanner glass

When using the scanner glass:

• Place a document facedown on the scanner glass in the corner with the green arrow.

• Scan or copy documents up to 216 x 355.6 mm (8.5 x 14 inches).

• Copy books up to 25.3 mm (1 inch) thick.

Understanding the printer control panel 16

Understanding the printer control panel

Using the printer control panel

Use the To

1 Display

• View the printer status and messages.

• Set up and operate the printer.

2 Home button Go to the home screen.

3 Sleep button Enable Sleep mode or Hibernate mode.

Do the following to wake the printer from Sleep mode:

• Touch the screen or press any hard button.

• Open a door or cover.

• Send a print job from the computer.

• Perform a power‑on reset (POR) with the main power switch.

• Attach a device to the USB port on the printer.

D E F

A B C

@ ! .

J K L

G H I

T U V

P Q R S

M N O

W X Y Z

4 Keypad Enter numbers, letters, or symbols.

5 Start button Start a job, depending on which mode is selected.

6 Clear All / Reset button Reset the default settings of a function, such as copying, faxing, or scanning.

7 Cancel button Cancel all printer activity.

8 Indicator light Check the status of the printer.

9 USB port Connect a ﬂash drive to the printer.

Note: Only the front USB port supports

ﬂash

drives.

Understanding the colors of the Sleep button and indicator lights

The colors of the Sleep button and indicator lights on the control panel signify a printer status or condition.

Indicator light Printer status

O The printer is o or in Hibernate mode.

Blinking green The printer is warming up, processing data, or printing.

Understanding the printer control panel 17

Indicator light Printer status

Solid green The printer is on, but idle.

Blinking red The printer requires user intervention.

Sleep button light Printer status

O The printer is o, idle, or in Ready state.

Solid amber The printer is in Sleep mode.

Blinking amber The printer is entering or waking from Hibernate mode.

Blinking amber for 0.1 second, then goes completely o for 1.9 seconds in a slow, pulsing pattern

The printer is in Hibernate mode.

Understanding the home screen

When the printer is turned on, the display shows a basic screen, referred to as the home screen. Touch the home screen buttons and icons to initiate an action such as copying, faxing, or scanning; to open the menu screen; or to respond to messages.

Note: Your home screen may vary depending on your home screen customization settings, administrative setup, and active embedded solutions.

2 3 4 5

To uc h To

1 Change Language Launch the Change Language pop‑up window that lets you change the primary

language of the printer.

2 Copy Access the Copy menus and make copies.

3 Fax Access the Fax menus and send fax.

4 E-mail Access the E-mail menus and send e‑mails.

5 FTP Access the File Transfer Protocol (FTP) menus and scan documents directly to an FTP

server.

6 Arrows Scroll up or down.

7 Forms and Favorites Quickly ﬁnd and print frequently used online forms.

Understanding the printer control panel 18

To uc h To

8 Menu icon Access the printer menus.

Note: The menus are available only when the printer is in Ready state.

9 Bookmarks Create, organize, and save a set of bookmarks (URL) into a tree view of folders and

ﬁle links. Note: The tree view supports only bookmarks created from this function, and not

from any other application.

10 USB Drive View, select, print, scan, or e‑mail photos and documents from a ﬂash drive.

Note: This icon appears only when you return to the home screen while a memory

card or ﬂash drive is connected to the printer.

11 Held Jobs Display all current held jobs.

12 Status/Supplies

• Show a warning or error message whenever the printer requires intervention to

continue processing.

• Access the messages screen for more information on the message, and how to

clear it.

13 Tips Open a context-sensitive Help dialog.

14 Search Held Jobs Search for one or more of the following items:

• User name for held or conﬁdential print jobs

• Job names for held jobs, excluding conﬁdential print jobs

Proﬁle

names

•

• Bookmark container or print job names

• USB container or print job names for supported

Features

Feature Description

Menu trail line Example: Menus > Settings > Copy Settings >

Number of Copies

A menu trail line is located at the top of each menu screen. This feature shows the path taken to arrive at the current menu.

Touch any of the underlined words to return to that menu. Number of Copies is not underlined because it is the current screen. If you

touch an underlined word on the “Number of Copies” screen before the number of copies is set and saved, then the selection is not saved, and it does not become the default setting.

ﬁle

types

Attendance message alert

Warning

If an attendance message aects a function, then this icon appears and the red indicator light blinks.

If an error condition occurs, then this icon appears.

Understanding the printer control panel 19

Feature Description

Status message bar

• Show the current printer status such as Ready or Busy.

• Show printer conditions such as Toner Low or Cartridge Low.

• Show intervention messages so the printer can continue processing.

Printer IP address Example:

123.123.123.123

The IP address of your network printer is located at the upper left corner of the home screen and appears as four sets of numbers separated by periods. You can use the IP address when accessing the Embedded Web Server so you can view and remotely conﬁgure printer settings even when you are not physically near the printer.

Using the touch-screen buttons

Note: Your home screen, icons, and buttons may vary, depending on your home screen customization

settings, administrative setup, and active embedded solutions.

To uc h To

1 Arrows View a list of options.

2 Copy It Print a copy.

3 Advanced Options Select a copy option.

4 Home Go to the home screen.

5 Increase Select a higher value.

6 Decrease Select a lower value.

7 Tips Open a context-sensitive Help dialog.

Understanding the printer control panel 20

Other touch-screen buttons

To uc h To

Cancel

Reset

Save a setting.

• Cancel an action or a selection.

• Exit a screen and return to the previous screen without saving changes.

Reset values on the screen.

Setting up and using the home screen applications 21

Setting up and using the home screen applications

Notes:

• Your home screen may vary depending on your home screen customization settings, administrative

setup, and active embedded applications.

• There may be additional solutions and applications available for purchase. For more information, go to

www.lexmark.com or contact the place where you purchased the printer.

Finding the IP address of the printer

Note: Make sure your printer is connected to a network or to a print server.

You can ﬁnd the printer IP address:

• From the top left corner of the printer home screen.

• From the TCP/IP section in the Network/Ports menu.

• By printing a network setup page or menu settings page, and then ﬁnding the TCP/IP section.

Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

Finding the IP address of the computer

For Windows users

1 In the Run dialog box, type cmd to open the command prompt.

2 Type ipconfig, and then look for the IP address.

For Macintosh users

1 From System Preferences in the Apple menu, select Network.

2 Select your connection type, and then click Advanced > TCP/IP.

3 Look for the IP address.

Accessing the Embedded Web Server

The Embedded Web Server is the printer Web page that lets you view and remotely conﬁgure printer settings even when you are not physically near the printer.

1 Obtain the printer IP address:

• From the printer control panel home screen

• From the TCP/IP section in the Network/Ports menu

• By printing a network setup page or menu settings page, and then ﬁnding the TCP/IP section

Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

Setting up and using the home screen applications 22

2 Open a Web browser, and then type the printer IP address in the address ﬁeld.

3 Press Enter.

Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.

Customizing the home screen

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

2 Do one or more of the following:

• Show or hide the icons of basic printer functions.

a Click Settings > General Settings > Home screen customization. b Select the check boxes to specify which icons appear on the home screen.

Note: If you clear a check box beside an icon, then the icon does not appear on the home

screen.

c Click Submit.

• Customize the icon for an application. For more information, see “Finding information about the home

screen applications” on page 23 or see the documentation that came with the application.

Understanding the dierent applications

Use To

Card Copy Scan and print both sides of a card on a single page. For more information, see

Card Copy” on page 24.

Fax Scan a document, and then send it to a fax number. For more information, see

page 114.

Forms and Favorites

Multi Send Scan a document, and then send it to multiple destinations. For more information, see

MyShortcut Create shortcuts directly on the printer home screen. For more information, see

Scan to E‑mail Scan a document, and then send it to an e‑mail address. For more information, see

Scan to Computer Scan a document, and then save it to a predeﬁned folder on a host computer. For more

Scan to FTP Scan documents directly to a File Transfer Protocol (FTP) server. For more information, see

Scan to Network Scan a document, and then send it to a network shared folder. For more information, see

Quickly ﬁnd and print frequently used online forms directly from the printer home screen. For more information, see

up Multi Send” on page 25.

MyShortcut” on page 24.

on page 107.

information, see

“Scanning to an FTP address” on page 138.

“Setting up Scan to Network” on page 25.

“Setting up Forms and Favorites” on page 23.

“Setting up Scan to Computer” on page 141.

“Setting up

“Faxing” on

“Setting

“Using

“E-mailing”

Setting up and using the home screen applications 23

Activating the home screen applications

Finding information about the home screen applications

Your printer comes with preinstalled home screen applications. Before you can use these applications, you must ﬁrst activate and set up these applications using the Embedded Web Server. For more information on accessing the Embedded Web Server, see

For more information on conﬁguring and using the home screen applications, do the following:

1 Go to http://support.lexmark.com.

2 Click Software Solutions, and then select either of the following:

• Scan to Network—This lets you ﬁnd information about the Scan to Network application.

• Other Applications—This lets you

3 Click the Manuals tab, and then select the document for the home screen application.

Setting up Forms and Favorites

“Accessing the Embedded Web Server” on page 21.

information about the other applications.

ﬁnd

Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To check for updates of this User’s Guide, go to

Use To

Streamline work processes by letting you quickly ﬁnd and print frequently used online forms directly from the printer home screen.

Note: The printer must have permission to access the network folder, FTP site, or Web site where the bookmark is stored. From the computer where the bookmark is stored, use sharing, security, and ﬁrewall settings to allow the printer at least a read access. For help, see the documentation that came with your operating system.

1 Open a Web browser, and then type the printer IP address in the address

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

http://support.lexmark.com.

ﬁeld.

2 Click Settings > Apps > Apps Management > Forms and Favorites.

3 Click Add, and then customize the settings.

Notes:

• See the mouse-over help beside each ﬁeld for a description of the setting.

• To make sure the location settings of the bookmark are correct, type the correct IP address of the

host computer where the bookmark is located. For more information on obtaining the IP address of the host computer, see

“Finding the IP address of the computer” on page 21.

• Make sure the printer has access rights to the folder where the bookmark is located.

4 Click Apply.

To use the application, touch Forms and Favorites on the printer home screen, and then navigate through form categories, or search for forms based on a form number, name, or description.

Setting up and using the home screen applications 24

Setting up Card Copy

Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this

application. To check for updates of this User's Guide, go to

Use To

Quickly and easily copy insurance, identiﬁcation, and other wallet‑size cards. You can scan and print both sides of a card on a single page, saving paper and showing the

information on the card in a more convenient manner.

http://support.lexmark.com.

1 Open a Web browser, and then type the printer IP address in the address

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

ﬁeld.

2 Click Settings > Apps > Apps Management > Card Copy.

3 Change the default scanning options, if necessary.

• Default tray—Select the default tray to be used for printing scan images.

• Default number of copies—Specify the number of copies that should automatically print when the

application is used.

• Default contrast setting—Specify a setting to increase or decrease the level of contrast when a copy

of the scanned card is printed. Select Best for Content if you want the printer to adjust the contrast automatically.

• Default scale setting—Set the size of the scanned card when printed. The default setting is 100% (full

size).

• Resolution setting—Adjust the quality of the scanned card.

Notes:

– When scanning a card, make sure the scan resolution is not more than 200 dpi for color, and

400 dpi for black and white.

– When scanning multiple cards, make sure the scan resolution is not more than 150 dpi for color,

and 300 dpi for black and white.

• Print Borders—Select the check box to print the scan image with a border around it.

4 Click Apply.

To use the application, touch Card Copy on the printer home screen, and then follow the instructions.

Using MyShortcut

Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this

application. To check for updates of this User's Guide, go to

http://support.lexmark.com.

Setting up and using the home screen applications 25

Use To

Create shortcuts on the printer home screen, with settings for up to 25 frequently used copy, fax, or e-mail jobs.

To use the application, touch MyShortcut, and then follow the instructions on the printer display.

Setting up Multi Send

Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this

application. To check for updates of this User's Guide, go to

Use To

Scan a document, and then send the scanned document to multiple destinations.

Note: Make sure there is enough space in the printer hard disk.

http://support.lexmark.com.

1 Open a Web browser, and then type the printer IP address in the address

Note: View the printer IP address on the printer home screen. The printer IP address appears as four sets

of numbers separated by periods, such as 123.123.123.123.

ﬁeld.

2 Click Settings > Apps > Apps Management > Multi Send.

3 From the

Notes:

Proﬁles

section, click Add, and then customize the settings.

• See the mouse‑over help beside each ﬁeld for a description of the setting.

• If you select FTP or Share Folder as a destination, then make sure the location settings of the

destination are correct. Type the correct IP address of the host computer where the speciﬁed destination is located. For more information on obtaining the IP address of the host computer, see

“Finding the IP address of the computer” on page 21.

4 Click Apply.

To use the application, touch Multi Send on the printer home screen, and then follow the instructions on the printer display.

Setting up Scan to Network

Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this

application. To check for updates of this User's Guide, go to

http://support.lexmark.com.

Setting up and using the home screen applications 26

Use To

Scan a document and send it to a shared network folder. You can deﬁne up to 30 unique folder destinations.

Notes:

• The printer must have permission to write to the destinations. From the computer where

the destination is speciﬁed, use sharing, security, and ﬁrewall settings to allow the printer at least a write access. For help, see the documentation that came with your operating system.

• The Scan to Network icon appears only when one or more destinations are deﬁned.

1 Open a Web browser, and then type the printer IP address in the address

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

ﬁeld.

2 Do either of the following:

• Click Set up Scan to Network > Click here.

• Click Settings > Apps > Apps Management > Scan to Network.

3 Specify the destinations, and then customize the settings.

Notes:

• See the mouse-over help beside some of the ﬁelds for a description of the setting.

• To make sure the location settings of the destination are correct, type the correct IP address of the

host computer where the speciﬁed destination is located. For more information on obtaining the IP address of the host computer, see

“Finding the IP address of the computer” on page 21.

• Make sure the printer has access rights to the folder where the speciﬁed destination is located.

4 Click Apply.

To use the application, touch Scan to Network on the printer home screen, and then follow the instructions on the printer display.

Setting up Remote Operator Panel

This application enables you to interact with the printer control panel even when you are not physically near the network printer. From your computer, you can view the printer status, release held print jobs, create bookmarks, and do other print-related tasks.

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

2 Click Settings > Remote Operator Panel Settings.

3 Select the Enable check box, and then customize the settings.

4 Click Submit.

To use the application, click Remote Operator Panel > Launch VNC Applet.

Setting up and using the home screen applications 27

Exporting and importing a conﬁguration

You can export printers.

conﬁguration

settings into a text

and then import the

ﬁle,

to apply the settings to other

ﬁle

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Note: View the IP address on the printer home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

2 Export or import a conﬁguration ﬁle for one or multiple applications.

For one application

a Navigate to:

Settings > Apps > Apps Management > select an application > Conﬁgure

b Export or import the

Notes:

conﬁguration ﬁle.

• If a JVM Out of Memory error occurs, then repeat the export process until the conﬁguration ﬁle

is saved.

• If a timeout occurs and a blank screen appears, then refresh the Web browser, and then click

Apply.

For multiple applications

a Click Settings > Import/Export. b Export or import a conﬁguration ﬁle.

Note: When importing a conﬁguration ﬁle, click Submit to complete the process.

Additional printer setup 28

Additional printer setup

Installing internal options

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

Available internal options

• Memory card – DDR3 DIMM – Flash memory

• Fonts

• Firmware cards – Forms barcode – PRESCRIBE – IPDS – Printcryption

• Lexmark – Parallel 1284-B interface – MarkNet – MarkNet N8130 10/100 ﬁber interface – RS-232-C serial interface

Internal Solutions Ports (ISP)

N8350 802.11 b/g/n wireless printer server

Accessing the controller board

Note: This task requires a ﬂat‑head screwdriver.

Additional printer setup 29

1 Open the controller board access cover.

2 Using a screwdriver, loosen the screws on the controller board shield.

Additional printer setup 30

3 Remove the shield.

4 Use the following illustration to locate the appropriate connector.

Warning—Potential Damage: Controller board electronic components are easily damaged by static

electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.

1 Lexmark Internal Solutions Port or printer hard disk connector

2 Option card connector

3 Memory card connector

+ 330 hidden pages