Lexmark 24TC801 User Manual

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Page 1

MX710, MX711, MX717, MX718

User's Guide

June 2017 www.lexmark.com

Machine type(s):

7463

Model(s):

032, 036, 037, 232, 236, 237

Page 2

Contents 2

Safety information.........................................................................................7

Conventions...........................................................................................................................................................7

Learning about the printer.........................................................................10

Finding information about the printer...........................................................................................................10

Selecting a location for the printer................................................................................................................. 11

Printer conﬁgurations........................................................................................................................................12

Understanding the basic functions of the scanner....................................................................................14

Using the ADF and scanner glass..................................................................................................................15

Understanding the printer control panel................................................. 16

Using the printer control panel.......................................................................................................................16

Understanding the colors of the Sleep button and indicator lights......................................................16

Understanding the home screen....................................................................................................................17

Using the touch-screen buttons.....................................................................................................................19

Setting up and using the home screen applications..............................21

Finding the IP address of the printer.............................................................................................................21

Finding the IP address of the computer.......................................................................................................21

Accessing the Embedded Web Server.........................................................................................................21

Customizing the home screen.......................................................................................................................22

Understanding the dierent applications...................................................................................................22

Activating the home screen applications....................................................................................................23

Setting up Remote Operator Panel.............................................................................................................. 26

Exporting and importing a conﬁguration.....................................................................................................27

Additional printer setup.............................................................................28

Installing internal options................................................................................................................................ 28

Installing hardware options.............................................................................................................................48

Attaching cables.................................................................................................................................................51

Setting up the printer software......................................................................................................................53

Networking..........................................................................................................................................................54

Verifying printer setup......................................................................................................................................59

Page 3

Contents 3

Loading paper and specialty media.........................................................60

Setting the paper size and type.................................................................................................................... 60

Conﬁguring Universal paper settings..........................................................................................................60

Loading the 250‑ or 550‑sheet tray............................................................................................................ 60

Loading the 2100‑sheet tray...........................................................................................................................67

Loading the multipurpose feeder..................................................................................................................73

Linking and unlinking trays..............................................................................................................................77

Paper and specialty media guide.............................................................80

Using specialty media......................................................................................................................................80

Paper guidelines................................................................................................................................................82

Supported paper sizes, types, and weights...............................................................................................85

Printing.........................................................................................................88

Printing a document......................................................................................................................................... 88

Printing from a mobile device........................................................................................................................89

Printing from a ﬂash drive...............................................................................................................................90

Printing conﬁdential and other held jobs....................................................................................................92

Printing information pages..............................................................................................................................93

Canceling a print job........................................................................................................................................ 94

Copying........................................................................................................95

Making copies....................................................................................................................................................95

Copying photos................................................................................................................................................. 96

Copying on specialty media...........................................................................................................................96

Creating a copy shortcut using the printer control panel.......................................................................97

Customizing copy settings..............................................................................................................................98

Placing information on copies......................................................................................................................103

Canceling a copy job...................................................................................................................................... 104

Understanding the copy options................................................................................................................. 104

E-mailing.....................................................................................................107

Setting up the printer to e-mail.....................................................................................................................107

Creating an e-mail shortcut...........................................................................................................................108

E-mailing a document.....................................................................................................................................109

Customizing e-mail settings...........................................................................................................................110

Canceling an e-mail...........................................................................................................................................111

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Contents 4

Understanding the e-mail options.................................................................................................................111

Faxing..........................................................................................................114

Setting up the printer to fax........................................................................................................................... 114

Sending a fax....................................................................................................................................................128

Creating shortcuts........................................................................................................................................... 130

Customizing fax settings.................................................................................................................................131

Canceling an outgoing fax.............................................................................................................................133

Holding and forwarding faxes.......................................................................................................................133

Understanding the fax options.....................................................................................................................134

Scanning.....................................................................................................137

Using Scan to Network...................................................................................................................................137

Scanning to an FTP address......................................................................................................................... 137

Scanning to a computer or ﬂash drive.......................................................................................................140

Understanding the scan options..................................................................................................................142

Understanding the printer menus.......................................................... 145

Menus list...........................................................................................................................................................145

Paper menu....................................................................................................................................................... 146

Reports Menu....................................................................................................................................................157

Network/Ports menu.......................................................................................................................................159

Security menu................................................................................................................................................... 172

Settings menu................................................................................................................................................... 179

Help menu........................................................................................................................................................ 228

Saving money and the environment..................................................... 229

Saving paper and toner................................................................................................................................ 229

Saving energy..................................................................................................................................................229

Recycling...........................................................................................................................................................232

Securing the printer................................................................................. 233

Statement of Volatility....................................................................................................................................233

Erasing volatile memory................................................................................................................................233

Erasing non‑volatile memory....................................................................................................................... 234

Erasing printer hard disk memory.............................................................................................................. 234

Conﬁguring printer hard disk encryption................................................................................................. 235

Finding printer security information...........................................................................................................236

Page 5

Contents 5

Maintaining the printer............................................................................ 237

Cleaning printer parts.................................................................................................................................... 237

Checking the status of parts and supplies...............................................................................................240

Ordering parts and supplies........................................................................................................................240

Storing supplies...............................................................................................................................................243

Replacing supplies..........................................................................................................................................244

Moving the printer.......................................................................................................................................... 249

Managing the printer................................................................................251

Finding advanced networking and administrator information.............................................................251

Checking the virtual display..........................................................................................................................251

Setting up e‑mail alerts.................................................................................................................................. 251

Viewing reports...............................................................................................................................................252

Conﬁguring supply notiﬁcations from the Embedded Web Server...................................................252

Restoring factory default settings...............................................................................................................253

Clearing jams............................................................................................ 254

Avoiding jams.................................................................................................................................................. 254

Identifying jam locations...............................................................................................................................255

Paper jam in the front cover.........................................................................................................................256

Paper jam in the rear door........................................................................................................................... 259

Paper jam in the standard bin.......................................................................................................................261

Paper jam in the duplex unit........................................................................................................................262

Paper jam in trays........................................................................................................................................... 263

Paper jam in the multipurpose feeder.......................................................................................................264

Paper jam in the automatic document feeder.........................................................................................265

Troubleshooting........................................................................................267

Understanding the printer messages........................................................................................................267

Solving printer problems.............................................................................................................................. 285

Solving print problems.................................................................................................................................. 292

Solving copy problems...................................................................................................................................318

Solving fax problems.......................................................................................................................................321

Solving scanner problems............................................................................................................................ 327

Solving home screen application problems............................................................................................ 332

Embedded Web Server does not open.................................................................................................... 332

Page 6

Contents 6

Contacting customer support......................................................................................................................334

Notices.......................................................................................................335

Product information........................................................................................................................................335

Edition notice................................................................................................................................................... 335

Power consumption....................................................................................................................................... 340

Index...........................................................................................................349

Page 7

Safety information 7

Safety information

Conventions

Note: A note identiﬁes information that could help you.

Warning: A warning identiﬁes something that could damage the product hardware or software.

CAUTION: A caution indicates a potentially hazardous situation that could injure you.

Dierent types of caution statements include:

CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—TIPPING HAZARD: Indicates a crush hazard.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of ﬁre, property damage, or poor printer performance.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those speciﬁed in the User’s Guide may result in hazardous radiation exposure.

This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.

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Safety information 8

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:

• Make sure that all doors and trays are closed.

• Turn o the printer, and then unplug the power cord from the electrical outlet.

• Disconnect all cords and cables from the printer.

• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in ﬂooring.

• If the printer does not have a caster base but is conﬁgured with optional trays, then lift the printer o the

trays. Do not try to lift the printer and the trays at the same time.

• Always use the handholds on the printer to lift it.

• Any cart used to move the printer must have a surface able to support the full footprint of the printer.

• Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

• Keep the printer in an upright position.

• Avoid severe jarring movements.

• Make sure that your ﬁngers are not under the printer when you set it down.

• Make sure that there is adequate clearance around the printer.

CAUTION—POTENTIAL INJURY: To avoid the risk of provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: To reduce the risk of telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

This product is designed, tested, and approved to meet strict global safety standards with the use of manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of ﬁre or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

or electrical shock, use only the power cord

ﬁre

use only a 26 AWG or larger

ﬁre,

speciﬁc

Refer service or repairs, other than those described in the user documentation, to a service representative.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

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Safety information 9

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.

CAUTION—TIPPING HAZARD: Floor-mounted conﬁgurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

SAVE THESE INSTRUCTIONS.

www.lexmark.com/multifunctionprinters.

Page 10

Learning about the printer 10

Learning about the printer

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions:

• Connecting the printer

• Installing the printer software

Additional setup and instructions for using the printer:

• Selecting and storing paper and specialty media

• Loading paper

• Conﬁguring printer settings

Setup documentation—The setup documentation came with the printer and is also available at

http://support.lexmark.com.

User's Guide and Quick Reference Guide—The guides are available at

Note: These guides are also available in other languages.

http://support.lexmark.com.

• Viewing and printing documents and photos

• Setting up and using the printer software

• Conﬁguring the printer on a network

• Caring for and maintaining the printer

• Troubleshooting and solving problems

Information on setting up and conﬁguring the accessibility features of your printer

Help using the printer software Windows or Mac Help—Open a printer software

Lexmark Accessibility Guide—This guide is available

http://support.lexmark.com.

program or application, and then click Help.

Click

Notes:

to view context‑sensitive information.

• Help is automatically installed with the printer

software.

• The printer software is located in the printer

program folder or on the desktop, depending on your operating system.

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Learning about the printer 11

What are you looking for? Find it here

The latest supplemental information, updates, and customer support:

• Documentation

• Driver downloads

• Live chat support

• E‑mail support

• Voice support

Lexmark support Web site—

http://support.lexmark.com

Note: Select your country or region, and then select

your product to view the appropriate support site. Support telephone numbers and hours of operation

for your country or region can be found on the support Web site or on the printed warranty that came with your printer.

Record the following information (located on the store receipt and at the back of the printer), and have it ready when you contact customer support so that they may serve you faster:

• Machine Type number

• Serial number

• Date purchased

• Store where purchased

Warranty information Warranty information varies by country or region:

• In the U.S.—See the Statement of Limited

Warranty included with this printer, or go to

http://support.lexmark.com.

• In other countries and regions—See the printed

warranty that came with this printer.

Selecting a location for the printer

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or

more trained personnel to lift it safely.

When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, then leave enough room for them also. It is important to:

• Set up the printer near a properly grounded and easily accessible electrical outlet.

• Make sure airﬂow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical

Committee 156 standard.

• Provide a ﬂat, sturdy, and stable surface.

• Keep the printer: – Clean, dry, and free of dust. – Away from stray staples and paper clips. – Away from the direct airﬂow of air conditioners, heaters, or ventilators. – Free from direct sunlight and humidity extremes.

• Observe the recommended temperatures and avoid ﬂuctuations:

Ambient temperature 15.6 to 32.2°C (60 to 90°F)

Storage temperature 1 to 35°C (34 to 95°F)

• Allow the following recommended amount of space around the printer for proper ventilation:

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Learning about the printer 12

1 Right side 152 mm (6 in.)

2 Front 394 mm (15.5 in.)

3 Left side 152 mm (6 in.)

4 Rear 152 mm (6 in.)

5 Top 15 2 mm (6 i n.)

Printer conﬁgurations

CAUTION—TIPPING HAZARD: Floor-mounted

You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see

www.lexmark.com/multifunctionprinters.

conﬁgurations

require additional furniture for stability.

Page 13

Learning about the printer 13

Basic model

1 Automatic document feeder (ADF)

2 ADF tray

3 ADF bin

4 Standard bin

5 Printer control panel

6 100‑sheet multipurpose feeder

7 Standard 550‑sheet tray

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Learning about the printer 14

Fully conﬁgured model

The following illustration shows the maximum number of optional trays that are supported by the printer. For more information on other conﬁgurations, visit

www.lexmark.com/multifunctionprinters.

1 Optional 550‑sheet tray

2 Optional 250‑sheet trays

3 Caster base

4 Optional 2100‑sheet tray

When using optional trays:

• Always use a caster base when the printer is conﬁgured with an optional 2100‑sheet tray.

• The optional 2100‑sheet tray must always be at the bottom of a conﬁguration and may be paired with only

one optional 250‑ or 550‑sheet tray.

• You may combine three optional 250‑ or 550‑sheet trays and install them in any order.

Understanding the basic functions of the scanner

• Make quick copies or set the printer to perform speciﬁc copy jobs.

• Send a fax using the printer control panel.

• Send a fax to multiple fax destinations at the same time.

• Scan documents and send them to your computer, an e-mail address, a

• Scan documents and send them to another printer (PDF through an FTP).

drive, or an FTP destination.

ﬂash

Page 15

Learning about the printer 15

Using the ADF and scanner glass

Automatic document feeder (ADF) Scanner glass

ABC

Use the ADF for multiple‑page documents including two-sided (duplex) pages.

You can use the ADF or the scanner glass to scan documents.

Use the scanner glass for single‑page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

Using the ADF

When using the ADF:

• Load the document into the ADF tray faceup, short edge ﬁrst.

• Load up to 150 sheets of plain paper into the ADF tray.

• Scan sizes from 76.2 x 127 mm (3 x 5 inches) wide to 216 x 635 mm (8.5 x 25 inches) long

• Scan media weighs from 52 to 120 g/m

(14–32 lb).

• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine

clippings) into the ADF tray. Place these items on the scanner glass.

Using the scanner glass

When using the scanner glass:

• Place a document facedown on the scanner glass in the corner with the green arrow.

• Scan or copy documents up to 216 x 355.6 mm (8.5 x 14 inches).

• Copy books up to 25.3 mm (1 inch) thick.

Page 16

Understanding the printer control panel 16

Understanding the printer control panel

Using the printer control panel

Use the To

1 Display

• View the printer status and messages.

• Set up and operate the printer.

2 Home button Go to the home screen.

3 Sleep button Enable Sleep mode or Hibernate mode.

Do the following to wake the printer from Sleep mode:

• Touch the screen or press any hard button.

• Open a door or cover.

• Send a print job from the computer.

• Perform a power‑on reset (POR) with the main power switch.

• Attach a device to the USB port on the printer.

D E F

A B C

@ ! .

J K L

G H I

T U V

P Q R S

M N O

W X Y Z

4 Keypad Enter numbers, letters, or symbols.

5 Start button Start a job, depending on which mode is selected.

6 Clear All / Reset button Reset the default settings of a function, such as copying, faxing, or scanning.

7 Cancel button Cancel all printer activity.

8 Indicator light Check the status of the printer.

9 USB port Connect a ﬂash drive to the printer.

Note: Only the front USB port supports

ﬂash

drives.

Understanding the colors of the Sleep button and indicator lights

The colors of the Sleep button and indicator lights on the control panel signify a printer status or condition.

Indicator light Printer status

O The printer is o or in Hibernate mode.

Blinking green The printer is warming up, processing data, or printing.

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Understanding the printer control panel 17

Indicator light Printer status

Solid green The printer is on, but idle.

Blinking red The printer requires user intervention.

Sleep button light Printer status

O The printer is o, idle, or in Ready state.

Solid amber The printer is in Sleep mode.

Blinking amber The printer is entering or waking from Hibernate mode.

Blinking amber for 0.1 second, then goes completely o for 1.9 seconds in a slow, pulsing pattern

The printer is in Hibernate mode.

Understanding the home screen

When the printer is turned on, the display shows a basic screen, referred to as the home screen. Touch the home screen buttons and icons to initiate an action such as copying, faxing, or scanning; to open the menu screen; or to respond to messages.

Note: Your home screen may vary depending on your home screen customization settings, administrative setup, and active embedded solutions.

2 3 4 5

To uc h To

1 Change Language Launch the Change Language pop‑up window that lets you change the primary

language of the printer.

2 Copy Access the Copy menus and make copies.

3 Fax Access the Fax menus and send fax.

4 E-mail Access the E-mail menus and send e‑mails.

5 FTP Access the File Transfer Protocol (FTP) menus and scan documents directly to an FTP

server.

6 Arrows Scroll up or down.

7 Forms and Favorites Quickly ﬁnd and print frequently used online forms.

Page 18

Understanding the printer control panel 18

To uc h To

8 Menu icon Access the printer menus.

Note: The menus are available only when the printer is in Ready state.

9 Bookmarks Create, organize, and save a set of bookmarks (URL) into a tree view of folders and

ﬁle links. Note: The tree view supports only bookmarks created from this function, and not

from any other application.

10 USB Drive View, select, print, scan, or e‑mail photos and documents from a ﬂash drive.

Note: This icon appears only when you return to the home screen while a memory

card or ﬂash drive is connected to the printer.

11 Held Jobs Display all current held jobs.

12 Status/Supplies

• Show a warning or error message whenever the printer requires intervention to

continue processing.

• Access the messages screen for more information on the message, and how to

clear it.

13 Tips Open a context-sensitive Help dialog.

14 Search Held Jobs Search for one or more of the following items:

• User name for held or conﬁdential print jobs

• Job names for held jobs, excluding conﬁdential print jobs

Proﬁle

names

•

• Bookmark container or print job names

• USB container or print job names for supported

Features

Feature Description

Menu trail line Example: Menus > Settings > Copy Settings >

Number of Copies

A menu trail line is located at the top of each menu screen. This feature shows the path taken to arrive at the current menu.

Touch any of the underlined words to return to that menu. Number of Copies is not underlined because it is the current screen. If you

touch an underlined word on the “Number of Copies” screen before the number of copies is set and saved, then the selection is not saved, and it does not become the default setting.

ﬁle

types

Attendance message alert

Warning

If an attendance message aects a function, then this icon appears and the red indicator light blinks.

If an error condition occurs, then this icon appears.

Page 19

Understanding the printer control panel 19

Feature Description

Status message bar

• Show the current printer status such as Ready or Busy.

• Show printer conditions such as Toner Low or Cartridge Low.

• Show intervention messages so the printer can continue processing.

Printer IP address Example:

123.123.123.123

The IP address of your network printer is located at the upper left corner of the home screen and appears as four sets of numbers separated by periods. You can use the IP address when accessing the Embedded Web Server so you can view and remotely conﬁgure printer settings even when you are not physically near the printer.

Using the touch-screen buttons

Note: Your home screen, icons, and buttons may vary, depending on your home screen customization

settings, administrative setup, and active embedded solutions.

To uc h To

1 Arrows View a list of options.

2 Copy It Print a copy.

3 Advanced Options Select a copy option.

4 Home Go to the home screen.

5 Increase Select a higher value.

6 Decrease Select a lower value.

7 Tips Open a context-sensitive Help dialog.

Page 20

Understanding the printer control panel 20

Other touch-screen buttons

To uc h To

Cancel

Reset

Save a setting.

• Cancel an action or a selection.

• Exit a screen and return to the previous screen without saving changes.

Reset values on the screen.

Page 21

Setting up and using the home screen applications 21

Setting up and using the home screen applications

Notes:

• Your home screen may vary depending on your home screen customization settings, administrative

setup, and active embedded applications.

• There may be additional solutions and applications available for purchase. For more information, go to

www.lexmark.com or contact the place where you purchased the printer.

Finding the IP address of the printer

Note: Make sure your printer is connected to a network or to a print server.

You can ﬁnd the printer IP address:

• From the top left corner of the printer home screen.

• From the TCP/IP section in the Network/Ports menu.

• By printing a network setup page or menu settings page, and then ﬁnding the TCP/IP section.

Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

Finding the IP address of the computer

For Windows users

1 In the Run dialog box, type cmd to open the command prompt.

2 Type ipconfig, and then look for the IP address.

For Macintosh users

1 From System Preferences in the Apple menu, select Network.

2 Select your connection type, and then click Advanced > TCP/IP.

3 Look for the IP address.

Accessing the Embedded Web Server

The Embedded Web Server is the printer Web page that lets you view and remotely conﬁgure printer settings even when you are not physically near the printer.

1 Obtain the printer IP address:

• From the printer control panel home screen

• From the TCP/IP section in the Network/Ports menu

• By printing a network setup page or menu settings page, and then ﬁnding the TCP/IP section

Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

Page 22

Setting up and using the home screen applications 22

2 Open a Web browser, and then type the printer IP address in the address ﬁeld.

3 Press Enter.

Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.

Customizing the home screen

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

2 Do one or more of the following:

• Show or hide the icons of basic printer functions.

a Click Settings > General Settings > Home screen customization. b Select the check boxes to specify which icons appear on the home screen.

Note: If you clear a check box beside an icon, then the icon does not appear on the home

screen.

c Click Submit.

• Customize the icon for an application. For more information, see “Finding information about the home

screen applications” on page 23 or see the documentation that came with the application.

Understanding the dierent applications

Use To

Card Copy Scan and print both sides of a card on a single page. For more information, see

Card Copy” on page 24.

Fax Scan a document, and then send it to a fax number. For more information, see

page 114.

Forms and Favorites

Multi Send Scan a document, and then send it to multiple destinations. For more information, see

MyShortcut Create shortcuts directly on the printer home screen. For more information, see

Scan to E‑mail Scan a document, and then send it to an e‑mail address. For more information, see

Scan to Computer Scan a document, and then save it to a predeﬁned folder on a host computer. For more

Scan to FTP Scan documents directly to a File Transfer Protocol (FTP) server. For more information, see

Scan to Network Scan a document, and then send it to a network shared folder. For more information, see

Quickly ﬁnd and print frequently used online forms directly from the printer home screen. For more information, see

up Multi Send” on page 25.

MyShortcut” on page 24.

on page 107.

information, see

“Scanning to an FTP address” on page 138.

“Setting up Scan to Network” on page 25.

“Setting up Forms and Favorites” on page 23.

“Setting up Scan to Computer” on page 141.

“Setting up

“Faxing” on

“Setting

“Using

“E-mailing”

Page 23

Setting up and using the home screen applications 23

Activating the home screen applications

Finding information about the home screen applications

Your printer comes with preinstalled home screen applications. Before you can use these applications, you must ﬁrst activate and set up these applications using the Embedded Web Server. For more information on accessing the Embedded Web Server, see

For more information on conﬁguring and using the home screen applications, do the following:

1 Go to http://support.lexmark.com.

2 Click Software Solutions, and then select either of the following:

• Scan to Network—This lets you ﬁnd information about the Scan to Network application.

• Other Applications—This lets you

3 Click the Manuals tab, and then select the document for the home screen application.

Setting up Forms and Favorites

“Accessing the Embedded Web Server” on page 21.

information about the other applications.

ﬁnd

Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To check for updates of this User’s Guide, go to

Use To

Streamline work processes by letting you quickly ﬁnd and print frequently used online forms directly from the printer home screen.

Note: The printer must have permission to access the network folder, FTP site, or Web site where the bookmark is stored. From the computer where the bookmark is stored, use sharing, security, and ﬁrewall settings to allow the printer at least a read access. For help, see the documentation that came with your operating system.

1 Open a Web browser, and then type the printer IP address in the address

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

http://support.lexmark.com.

ﬁeld.

2 Click Settings > Apps > Apps Management > Forms and Favorites.

3 Click Add, and then customize the settings.

Notes:

• See the mouse-over help beside each ﬁeld for a description of the setting.

• To make sure the location settings of the bookmark are correct, type the correct IP address of the

host computer where the bookmark is located. For more information on obtaining the IP address of the host computer, see

“Finding the IP address of the computer” on page 21.

• Make sure the printer has access rights to the folder where the bookmark is located.

4 Click Apply.

To use the application, touch Forms and Favorites on the printer home screen, and then navigate through form categories, or search for forms based on a form number, name, or description.

Page 24

Setting up and using the home screen applications 24

Setting up Card Copy

Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this

application. To check for updates of this User's Guide, go to

Use To

Quickly and easily copy insurance, identiﬁcation, and other wallet‑size cards. You can scan and print both sides of a card on a single page, saving paper and showing the

information on the card in a more convenient manner.

http://support.lexmark.com.

1 Open a Web browser, and then type the printer IP address in the address

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

ﬁeld.

2 Click Settings > Apps > Apps Management > Card Copy.

3 Change the default scanning options, if necessary.

• Default tray—Select the default tray to be used for printing scan images.

• Default number of copies—Specify the number of copies that should automatically print when the

application is used.

• Default contrast setting—Specify a setting to increase or decrease the level of contrast when a copy

of the scanned card is printed. Select Best for Content if you want the printer to adjust the contrast automatically.

• Default scale setting—Set the size of the scanned card when printed. The default setting is 100% (full

size).

• Resolution setting—Adjust the quality of the scanned card.

Notes:

– When scanning a card, make sure the scan resolution is not more than 200 dpi for color, and

400 dpi for black and white.

– When scanning multiple cards, make sure the scan resolution is not more than 150 dpi for color,

and 300 dpi for black and white.

• Print Borders—Select the check box to print the scan image with a border around it.

4 Click Apply.

To use the application, touch Card Copy on the printer home screen, and then follow the instructions.

Using MyShortcut

Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this

application. To check for updates of this User's Guide, go to

http://support.lexmark.com.

Page 25

Setting up and using the home screen applications 25

Use To

Create shortcuts on the printer home screen, with settings for up to 25 frequently used copy, fax, or e-mail jobs.

To use the application, touch MyShortcut, and then follow the instructions on the printer display.

Setting up Multi Send

Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this

application. To check for updates of this User's Guide, go to

Use To

Scan a document, and then send the scanned document to multiple destinations.

Note: Make sure there is enough space in the printer hard disk.

http://support.lexmark.com.

1 Open a Web browser, and then type the printer IP address in the address

Note: View the printer IP address on the printer home screen. The printer IP address appears as four sets

of numbers separated by periods, such as 123.123.123.123.

ﬁeld.

2 Click Settings > Apps > Apps Management > Multi Send.

3 From the

Notes:

Proﬁles

section, click Add, and then customize the settings.

• See the mouse‑over help beside each ﬁeld for a description of the setting.

• If you select FTP or Share Folder as a destination, then make sure the location settings of the

destination are correct. Type the correct IP address of the host computer where the speciﬁed destination is located. For more information on obtaining the IP address of the host computer, see

“Finding the IP address of the computer” on page 21.

4 Click Apply.

To use the application, touch Multi Send on the printer home screen, and then follow the instructions on the printer display.

Setting up Scan to Network

Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this

application. To check for updates of this User's Guide, go to

http://support.lexmark.com.

Page 26

Setting up and using the home screen applications 26

Use To

Scan a document and send it to a shared network folder. You can deﬁne up to 30 unique folder destinations.

Notes:

• The printer must have permission to write to the destinations. From the computer where

the destination is speciﬁed, use sharing, security, and ﬁrewall settings to allow the printer at least a write access. For help, see the documentation that came with your operating system.

• The Scan to Network icon appears only when one or more destinations are deﬁned.

1 Open a Web browser, and then type the printer IP address in the address

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

ﬁeld.

2 Do either of the following:

• Click Set up Scan to Network > Click here.

• Click Settings > Apps > Apps Management > Scan to Network.

3 Specify the destinations, and then customize the settings.

Notes:

• See the mouse-over help beside some of the ﬁelds for a description of the setting.

• To make sure the location settings of the destination are correct, type the correct IP address of the

host computer where the speciﬁed destination is located. For more information on obtaining the IP address of the host computer, see

“Finding the IP address of the computer” on page 21.

• Make sure the printer has access rights to the folder where the speciﬁed destination is located.

4 Click Apply.

To use the application, touch Scan to Network on the printer home screen, and then follow the instructions on the printer display.

Setting up Remote Operator Panel

This application enables you to interact with the printer control panel even when you are not physically near the network printer. From your computer, you can view the printer status, release held print jobs, create bookmarks, and do other print-related tasks.

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

2 Click Settings > Remote Operator Panel Settings.

3 Select the Enable check box, and then customize the settings.

4 Click Submit.

To use the application, click Remote Operator Panel > Launch VNC Applet.

Page 27

Setting up and using the home screen applications 27

Exporting and importing a conﬁguration

You can export printers.

conﬁguration

settings into a text

and then import the

ﬁle,

to apply the settings to other

ﬁle

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Note: View the IP address on the printer home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

2 Export or import a conﬁguration ﬁle for one or multiple applications.

For one application

a Navigate to:

Settings > Apps > Apps Management > select an application > Conﬁgure

b Export or import the

Notes:

conﬁguration ﬁle.

• If a JVM Out of Memory error occurs, then repeat the export process until the conﬁguration ﬁle

is saved.

• If a timeout occurs and a blank screen appears, then refresh the Web browser, and then click

Apply.

For multiple applications

a Click Settings > Import/Export. b Export or import a conﬁguration ﬁle.

Note: When importing a conﬁguration ﬁle, click Submit to complete the process.

Page 28

Additional printer setup 28

Additional printer setup

Installing internal options

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

Available internal options

• Memory card – DDR3 DIMM – Flash memory

• Fonts

• Firmware cards – Forms barcode – PRESCRIBE – IPDS – Printcryption

• Lexmark – Parallel 1284-B interface – MarkNet – MarkNet N8130 10/100 ﬁber interface – RS-232-C serial interface

Internal Solutions Ports (ISP)

N8350 802.11 b/g/n wireless printer server

Accessing the controller board

Note: This task requires a ﬂat‑head screwdriver.

Page 29

Additional printer setup 29

1 Open the controller board access cover.

2 Using a screwdriver, loosen the screws on the controller board shield.

Page 30

Additional printer setup 30

3 Remove the shield.

4 Use the following illustration to locate the appropriate connector.

Warning—Potential Damage: Controller board electronic components are easily damaged by static

electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.

1 Lexmark Internal Solutions Port or printer hard disk connector

2 Option card connector

3 Memory card connector

Page 31

Additional printer setup 31

5 Reattach the shield, and then align the screws with the holes.

6 Tighten the screws on the shield.

Page 32

Additional printer setup 32

7 Close the access cover.

Installing a memory card

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

and unplug the power

o,

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer ﬁrst before touching any controller board electronic components or connectors.

An optional memory card can be purchased separately and attached to the controller board.

1 Access the controller board.

For more information, see

“Accessing the controller board” on page 28.

2 Unpack the memory card.

Warning—Potential Damage: Do not touch the connection points along the edge of the card. Doing so

may cause damage.

Page 33

Additional printer setup 33

3 Align the notch (1) on the memory card with the ridge (2) on the connector.

4 Push the memory card straight into the connector, and then push the card toward the controller board wall

until it clicks into place.

5 Reattach the controller board shield, and then the controller board access cover.

Installing an optional card

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

Page 34

Additional printer setup 34

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.

1 Access the controller board.

For more information, see

“Accessing the controller board” on page 28.

2 Unpack the optional card.

Warning—Potential Damage: Avoid touching the connection points along the edge of the card.

3 Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the controller board.

4 Push the card

into place as shown in the illustration.

ﬁrmly

Page 35

Additional printer setup 35

Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board.

Note: The entire length of the connector on the card must touch and be ﬂush against the controller board.

5 Close the controller board access door.

Note: When the printer software and any hardware options are installed, it may be necessary to manually

add the options in the printer driver to make them available for print jobs. For more information, see

“Adding available options in the print driver” on page 54.

Installing an Internal Solutions Port

The controller board supports one optional Lexmark Internal Solutions Port (ISP).

Note: This task requires a ﬂat‑head screwdriver.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer components or connectors.

before touching any controller board electronic

ﬁrst

1 Access the controller board.

For more information, see

“Accessing the controller board” on page 28.

2 If a printer hard disk is installed, then remove the printer hard disk ﬁrst.

For more information, see

“Removing a printer hard disk” on page 45.

3 Unpack the ISP kit.

Page 36

Additional printer setup 36

1 ISP solution

2 Screw for attaching the plastic bracket to the ISP

3 Screws for attaching the ISP mounting bracket to the controller board shield

4 Plastic bracket

4 Remove the metal cover from the ISP opening.

a Loosen the screw.

b Lift the metal cover, and then pull it out completely.

1 2 3

Page 37

Additional printer setup 37

5 Align the posts of the plastic bracket to the holes on the controller board cage, and then press the plastic

bracket on the controller board cage until it clicks into place.

Note: Make sure that the plastic bracket has latched completely, and that the plastic bracket is seated

on the cage.

ﬁrmly

6 Install the ISP on the plastic bracket.

Note: Hold the ISP at an angle over the plastic bracket so that any overhanging connectors will pass

through the ISP opening in the cage.

Page 38

Additional printer setup 38

7 Lower the ISP toward the plastic bracket until the ISP is seated between the guides of the plastic bracket.

8 Use the provided thumbscrew for the ISP to attach the plastic bracket to the ISP.

Note: Turn the screw clockwise, enough to hold the ISP in place, but do not tighten it yet.

Page 39

Additional printer setup 39

9 Attach the two provided screws to secure the ISP mounting bracket to the controller board shield.

10 Tighten the thumbscrew that is attached to the ISP.

Warning—Potential Damage: Do not screw it on too tightly.

Page 40

Additional printer setup 40

11 Connect the ISP solution interface cable into the receptacle of the controller board.

Note: The plugs and receptacles are color-coded.

Installing a printer hard disk

Note: This task requires a

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

1 Access the controller board.

For more information, see

2 Unpack the printer hard disk.

‑head screwdriver.

ﬂat

“Accessing the controller board” on page 28.

Page 41

Additional printer setup 41

3 Locate the appropriate connector on the controller board cage.

Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP.

Page 42

Additional printer setup 42

To install a printer hard disk onto the ISP:

a Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket.

b Align the standos of the printer hard disk to the holes in the ISP, and then press the printer hard disk

down until the standos are in place.

Installation warning: Hold only the edges of the printed circuit board assembly. Do not touch or press on the center of the printer hard disk. Doing so may cause damage.

c Insert the plug of the printer hard disk interface cable into the receptacle of the ISP.

Note: The plugs and receptacles are color‑coded.

Page 43

Additional printer setup 43

To install a printer hard disk directly on the controller board cage:

a Align the

printer hard disk down until the standos are in place.

standos

of the printer hard disk to the holes in the controller board cage, and then press the

Installation warning: Hold only the edges of the printed circuit board assembly. Do not touch or press on the center of the printer hard disk. Doing so may cause damage.

Page 44

Additional printer setup 44

b Use the two provided screws to attach the printer hard disk mounting bracket.

c Insert the plug of the printer hard disk interface cable into the receptacle of the controller board.

Note: The plugs and receptacles are color‑coded.

Page 45

Additional printer setup 45

Removing a printer hard disk

Note: This task requires a ﬂat‑head screwdriver.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

Page 46

Additional printer setup 46

1 Access the controller board.

For more information, see

“Accessing the controller board” on page 28.

2 Unplug the printer hard disk interface cable from the controller board, leaving the cable attached to the

printer hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling out the cable.

Page 47

Additional printer setup 47

3 Remove the screws holding the printer hard disk in place.

4 Remove the printer hard disk.

5 Set aside the printer hard disk.

Page 48

Additional printer setup 48

Installing hardware options

Order of installation

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or

more trained personnel to lift it safely.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

Install the printer and any hardware options you have purchased in the following order:

www.lexmark.com/multifunctionprinters.

• Caster base

• 2100‑sheet tray or spacer

• Optional 550‑ or 250‑sheet tray

• Printer

and unplug the power

o,

For more information on installing a caster base, optional 250‑ or 550‑sheet tray, spacer, or 2100‑sheet tray, see the setup sheet that came with the option.

Installing optional trays

The printer supports the following optional input sources:

• 250‑ or 550‑sheet tray

• 2100‑sheet tray

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.

1 Turn o the printer using the power switch, and then unplug the power cord from the electrical outlet.

www.lexmark.com/multifunctionprinters.

Page 49

Additional printer setup 49

2 Unpack the optional tray, and then remove all packing material.

3 Pull out the tray completely from the base.

4 Remove any packing material from inside the tray.

5 Insert the tray into the base.

6 Place the tray near the printer.

7 Lock the wheels of the caster base to secure the printer, then align the printer with the tray, and then slowly

lower the printer into place.

Note: Optional trays lock together when stacked.

Page 50

Additional printer setup 50

8 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the

printer.

Page 51

Additional printer setup 51

Note: When the printer software and any optional trays are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see

available options in the print driver” on page 54.

To uninstall the optional trays, slide the latch on the right side of the printer toward the front of the printer until it clicks into place, and then remove stacked trays one at a time from the top to the bottom.

“A dd in g

Attaching cables

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless network adapter, or the printer in the areas shown while actively printing.

use only a 26 AWG or larger

ﬁre,

Page 52

Additional printer setup 52

Use the To

1 EXT port Connect additional devices (telephone or answering machine) to the printer

and the telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region.

Note: Remove the plug to access the port.

2 LINE port Connect the printer to an active telephone line through a standard wall jack

(RJ‑11), DSL ﬁlter, or VoIP adapter, or any other adapter that allows you to access the telephone line to send and receive faxes.

3 Power cord socket Connect the printer to a properly grounded electrical outlet.

4 USB printer port Connect the printer to a computer.

5 Ethernet port Connect the printer to an Ethernet network.

6 Internal solutions port (ISP) or

printer hard disk slot Note: If the printer supports

wireless connection, then attach the wireless antenna here.

7 USB port Attach any compatible option.

Attach an ISP or a printer hard disk.

Page 53

Additional printer setup 53

Organizing cables

Attach the Ethernet cable and power cord, and then neatly tuck the cables in the channels at the back of the printer.

Setting up the printer software

Installing the printer software

1 Obtain a copy of the software installer package.

• From the software CD that came with your printer.

• Go to http://support.lexmark.com, and then select your printer and operating system.

2 Run the installer, and then follow the instructions on the computer screen.

3 For Macintosh users, add the printer.

Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu.

Page 54

Additional printer setup 54

Adding available options in the print driver

For Windows users

1 Open the printers folder.

2 Select the printer you want to update, and then do the following:

• For Windows 7 or later, select Printer properties.

• For earlier versions, select Properties.

3 Navigate to the Conﬁguration tab, and then select Update Now ‑ Ask Printer.

4 Apply the changes.

For Macintosh users

1 From System Preferences in the Apple menu, navigate to your printer, and th en select Options & Supplies.

2 Navigate to the list of hardware options, and then add any installed options.

3 Apply the changes.

Networking

Notes:

• Purchase a MarkNet N8350 wireless network adapter before setting up the printer on a wireless

network. For information on installing the wireless network adapter, see the setup sheet that came with the adapter.

• A Service Set

Wi-Fi Protected Access (WPA), and WPA2 are types of security used on a network.

Identiﬁer

Preparing to set up the printer on an Ethernet network

To conﬁgure your printer to connect to an Ethernet network, organize the following information before you begin:

Note: If your network automatically assigns IP addresses to computers and printers, continue on to installing the printer.

• A valid, unique IP address for the printer to use on the network

• The network gateway

• The network mask

• A nickname for the printer (optional)

Note: A printer nickname can make it easier for you to identify your printer on the network. You can choose to use the default printer nickname, or assign a name that is easier for you to remember.

(SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP),

You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network. Use a new network cable when possible to avoid potential problems caused by a damaged cable.

Page 55

Additional printer setup 55

Preparing to set up the printer on a wireless network

Notes:

• Make sure your wireless network adapter is installed in your printer and working properly. For more

information, see the instruction sheet that came with the wireless network adapter.

• Make sure your access point (wireless router) is turned on and is working properly.

Make sure you have the following information before setting up the printer on a wireless network:

• SSID—The SSID is also referred to as the network name.

• Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.

• Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.

Some ad hoc networks will also require the automatic setting. Check with your system support person if you are not sure which channel to select.

• Security Method—There are four basic options for Security Method: – WEP key

If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key currently in use on the network by selecting the default WEP transmit key.

– WPA or WPA2 preshared key or passphrase

WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set for the same type on the router and on the printer, or the printer will not be able to communicate on the network.

– 802.1X–RADIUS

If you are installing the printer on an 802.1X network, then you may need the following:

• Authentication type

• Inner authentication type

• 802.1X user name and password

• Certiﬁcates

– No security

If your wireless network does not use any type of security, then you will not have any security information.

Note: We do not recommend using an unsecured wireless network.

Notes:

– If you do not know the SSID of the network that your computer is connected to, then launch the wireless

utility of the computer network adapter, and then look for the network name. If you cannot ﬁnd the SSID or the security information for your network, then see the documentation that came with the access point, or contact your system support person.

– To ﬁnd the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation

that came with the access point, see the Embedded Web Server associated with the access point, or consult your system support person.

Page 56

Additional printer setup 56

Connecting the printer using the Wireless Setup Wizard

Before you begin, make sure that:

• A wireless network adapter is installed in the printer and is working properly. For more information, see the

instruction sheet that came with the wireless network adapter.

• An Ethernet cable is disconnected from the printer.

• Active NIC is set to Auto. To set this to Auto, navigate to:

> Network/Ports > Active NIC > Auto > Submit

Note: Make sure to turn o the printer, then wait for at least ﬁve seconds, and then turn the printer back on.

1 From the printer control panel, navigate to:

> Network/Ports > Network [x] > Network [x] Setup > Wireless > Wireless Connection Setup

2 Select a wireless connection setup.

Use To

Search for networks Show available wireless connections.

Note: This menu item shows all broadcast secured or unsecured SSIDs.

Enter a network name Manually type the SSID.

Note: Make sure to type the correct SSID.

Wi‑Fi Protected Setup Connect the printer to a wireless network using Wi‑Fi Protected Setup.

3 Follow the instructions on the printer display.

Connecting the printer to a wireless network using Wi‑Fi Protected Setup

Before you begin, make sure that:

• The access point (wireless router) is Wi‑Fi Protected Setup (WPS) certiﬁed or WPS‑compatible. For more

information, see the documentation that came with your access point.

• A wireless network adapter installed in your printer is attached and working properly. For more information,

see the instruction sheet that came with the wireless network adapter.

Using the Push Button Conﬁguration method

From the printer control panel, navigate to:

> Network/Ports > Network [x] > Network [x] Setup > Wireless > Wireless Connection Setup >

Wi‑Fi Protected Setup > Start Push Button Method

2 Follow the instructions on the printer display.

Using the Personal Identiﬁcation Number (PIN) method

From the printer control panel, navigate to:

> Network/Ports > Network [x] > Network [x] Setup > Wireless > Wireless Connection Setup >

Wi‑Fi Protected Setup > Start PIN Method

2 Copy the eight‑digit WPS PIN.

Page 57

Additional printer setup 57

3 Open a Web browser, and then type the IP address of your access point in the address ﬁeld.

Notes:

• The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

4 Access the WPS settings. For more information, see the documentation that came with your access

point.

5 Enter the eight‑digit PIN, and then save the setting.

Connecting the printer to a wireless network using the Embedded Web Server

Before you begin, make sure that:

• Your printer is connected temporarily to an Ethernet network.

• A wireless network adapter is installed in your printer and working properly. For more information, see the

instruction sheet that came with the wireless network adapter.

1 Open a Web browser, and then type the printer IP address in the address

Notes:

ﬁeld.

• View the printer IP address on the printer control panel. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Network/Ports > Wireless.

3 Modify the settings to match the settings of your access point (wireless router).

Note: Make sure to enter the correct SSID, security method, preshared key or passphrase, network

mode, and channel.

4 Click Submit.

5 Tur n

turn the printer back on.

the printer, and then disconnect the Ethernet cable. Then wait for at least

o

seconds, and then

ﬁve

6 To verify if your printer is connected to the network, print a network setup page. Then in the Network Card [x]

section, see if the status is Connected.

Page 58

Additional printer setup 58

Changing port settings after installing an internal solutions port

Notes:

• If the printer has a static IP address, then do not change the conﬁguration.

• If the computers are conﬁgured to use the network name instead of an IP address, then do not change

the conﬁguration.

• If you are adding a wireless internal solutions port (ISP) to a printer previously conﬁgured for an Ethernet

connection, then disconnect the printer from the Ethernet network.

For Windows users

Open the printers folder.

2 From the shortcut menu of the printer with the new ISP, open the printer properties.

3 Conﬁgure the port from the list.

4 Update the IP address.

5 Apply the changes.

For Macintosh users

From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP.

2 Type the IP address in the address ﬁeld.

3 Apply the changes.

Setting up serial printing (Windows only)

1 Set the parameters in the printer.

a From the control panel, navigate to the menu for the port settings. b Locate the menu for the serial port settings, and then adjust the settings, if necessary. c Apply the changes.

2 From your computer, open the printers folder, and then select your printer.

3 Open the printer properties, and then select the COM port from the list.

4 Set the COM port parameters in Device Manager.

Notes:

• Serial printing reduces printing speed.

• Make sure that the serial cable is connected to the serial port on your printer.

Page 59

Additional printer setup 59

Verifying printer setup

When all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following:

• Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed

options appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly. Remove the option, and then install it again.

• Network setup page—If your printer has Ethernet or wireless capability and is attached to a network, then

print a network setup page to verify the network connection. This page also provides important information that aids network printing conﬁguration.

Printing a menu settings page

From the home screen, navigate to:

> Reports > Menu Settings Page

Printing a network setup page

If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing conﬁguration.

1 From the home screen, navigate to:

> Reports > Network Setup Page

2 Check the

If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning. Consult a system support person for a solution, and then print another network setup page.

section of the network setup page, and

ﬁrst

conﬁrm

that the status is Connected.

Page 60

Loading paper and specialty media 60

Loading paper and specialty media

The selection and handling of paper and specialty media can information, see

“Avoiding jams” on page 254 and “Storing paper” on page 85.

how reliably documents print. For more

aect

Setting the paper size and type

From the home screen navigate to:

> Paper Menu > Paper Size/Type > select a tray > select the paper size or type >

Conﬁguring Universal paper settings

Universal paper size is a user‑ menus.

Notes:

• The smallest supported Universal size is 70 x 127 mm (2.76 x 5 inches) for one‑sided printing and

105 x 148 mm (4.13 x 5.83 inches) for two‑sided (duplex) printing.

• The largest supported Universal size is 216 x 356 mm (8.5 x 14 inches) for one‑sided and two‑sided

printing.

• When printing on paper less than 210 mm (8.3 inches) wide, the printer may print at a reduced speed

after a period of time to ensure the best print performance.

deﬁned

setting that lets you print on paper sizes that are not preset in the printer

1 From the home screen, navigate to:

> Paper Menu > Universal Setup > Units of Measure > select a unit of measure

2 To u ch Portrait Width or Portrait Height.

3 Select the width or height, and then touch Submit.

Loading the 250‑ or 550‑sheet tray

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

1 Pull out the tray.

Notes:

• When loading folio‑, legal‑, or Oﬁcio‑size paper, lift the tray slightly, and then pull it out completely.

• Avoid removing trays while a job prints or while Busy appears on the display. Doing so may cause a

jam.

Page 61

Loading paper and specialty media 61

2 Squeeze and slide the width guide to the correct position for the size of the paper being loaded until it clicks

into place.

Note: Use the paper size indicators at the bottom of the tray to help position the guides.

Page 62

Loading paper and specialty media 62

3 Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the

paper being loaded.

Notes:

• Lock the length guide for all paper sizes.

• Use the paper size indicators at the bottom of the tray to help position the guides.

Page 63

Loading paper and specialty media 63

4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten

the edges on a level surface.

5 Load the paper stack with the printable side facedown for one‑sided printing.

Note: Make sure the paper or envelope is loaded properly.

One‑sided printing Two‑sided (duplex) printing

ABC

Page 64

Loading paper and specialty media 64

• Do not slide the paper into the tray. Load paper as shown in the illustration.

• If you are loading envelopes, then make sure that the ﬂap side is facing up and the envelopes are on

the left side of the tray.

Page 65

Loading paper and specialty media 65

• Make sure the paper is below the solid line, which is the maximum paper ﬁll indicator.

Warning—Potential Damage:

Overﬁlling

the tray can cause paper jams.

Page 66

Loading paper and specialty media 66

• When using card stock, labels, or other types of specialty media, make sure the paper is below the

dashed line, which is the alternate paper

indicator.

ﬁll

6 For custom‑ or Universal‑size paper, adjust the paper guides to lightly touch the sides of the stack, and then

lock the length guide.

Page 67

Loading paper and specialty media 67

7 Insert the tray.

8 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper

loaded in the tray.

Note: Set the correct paper size and type to avoid paper jams and print quality problems.

Loading the 2100‑sheet tray

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

1 Pull out the tray completely.

2 Adjust the width and length guides.

Page 68

Loading paper and specialty media 68

Loading A5‑size paper

a Pull up and slide the width guide to the position for A5.

L G L

C F

LIO

L G L C F

O I

L O F R LT

4 A 5 A

L G L

L O F

LTR

5 A

b Squeeze, and then slide the length guide to the position for A5 until it clicks into place.

Page 69

Loading paper and specialty media 69

c Remove the A5 length guide from its holder.

d Insert the A5 length guide into its designated slot.

Note: Press the A5 length guide until it clicks into place.

Loading A4‑, letter‑, legal‑, oﬁcio‑, and folio‑size paper

a Pull up and slide the width guide to the correct position for the size of paper you are loading.

FC O

LGL

OFC

FOLIO

LTR

L G L C F

L O F R LT

4 A 5 A

R LT

Page 70

Loading paper and specialty media 70

b If the A5 length guide is still attached to the length guide, then remove it from its place. If the A5 length

guide is not attached, then proceed to step d.

c Put the A5 length guide in its holder.

Page 71

Loading paper and specialty media 71

d Squeeze, and then slide the length guide to the correct position for the paper size you are loading.

L LG

C IO

L FO

5 A

3 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten

the edges on a level surface.

4 Load the paper stack with the printable side facedown for one‑sided printing.

• Make sure the paper is loaded properly.

Page 72

Loading paper and specialty media 72

One‑sided printing Two‑sided (duplex) printing

ABC

• Make sure the paper is below the maximum paper ﬁll indicator.

Warning—Potential Damage:

Overﬁlling

the tray can cause paper jams.

5 Insert the tray.

Note: Press the paper stack down while inserting the tray.

Page 73

Loading paper and specialty media 73

L G L

C F O

IO L FO

R LT

4 A

6 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper

loaded in the tray.

Note: Set the correct paper size and type to avoid paper jams and print quality problems.

Loading the multipurpose feeder

1 Pull down the multipurpose feeder door.

Note: Do not load or close the multipurpose feeder while a job is printing.

Page 74

Loading paper and specialty media 74

2 Pull the multipurpose feeder extender.

Note: Guide the extender gently so that the multipurpose feeder is fully extended and open.

3 Slide the width guide to the correct position for the size of the paper you are loading.

Note: Use the paper size indicators on the bottom of the tray to help position the guides.

Page 75

Loading paper and specialty media 75

4 Prepare the paper or specialty media for loading.

• Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper.

Straighten the edges on a level surface.

• Hold transparencies by the edges, and then fan them. Straighten the edges on a level surface.

Note: Avoid touching the printable side of the transparencies. Be careful not to scratch them.

• Flex the stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on

a level surface.

5 Load the paper or specialty media.

Note: Slide the stack gently into the multipurpose feeder until it comes to a stop.

Page 76

Loading paper and specialty media 76

• Load only one size and type of paper or specialty media at a time.

• Make sure the paper ﬁts loosely in the multipurpose feeder, lies ﬂat, and is not bent or wrinkled.

One‑sided (simplex) printing Two‑sided (duplex) printing

ABC

• Load envelopes with the ﬂap side down and on the left of the multipurpose feeder.

Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer.

• Make sure the paper or specialty media is below the maximum paper ﬁll indicator.

Warning—Potential Damage:

Overﬁlling

the feeder can cause paper jams.

Page 77

Loading paper and specialty media 77

6 For custom- or Universal- size paper, adjust the width guides to lightly touch the sides of the stack.

7 From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in

the tray.

Note: Set the correct paper size and type to avoid paper jams and print quality problems.

Linking and unlinking trays

The printer links trays when the speciﬁed paper size and type are the same. When a linked tray becomes empty, paper feeds from the next linked tray. To prevent trays from linking, assign a unique custom paper type name.

Linking and unlinking trays

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Paper Menu.

3 Change the paper size and type settings for the trays you are linking.

• To link trays, make sure the paper size and type for the tray match that of the other tray.

• To unlink trays, make sure the paper size or type for the tray does not match that of the other tray.

4 Click Submit.

Note: You can also change the paper size and type settings using the printer control panel. For more

information, see

“Setting the paper size and type” on page 60.

Page 78

Loading paper and specialty media 78

Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in the printer. The temperature of the fuser varies according to the speciﬁed paper type. Printing issues may occur if settings are not properly conﬁgured.

Creating a custom name for a paper type

Using the Embedded Web Server

Open a Web browser, and then type the printer IP address in the address

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Paper Menu > Custom Names.

3 Select a custom name, and then type a custom paper type name.

4 Click Submit.

ﬁeld.

5 Click Custom Types, and then verify if the new custom paper type name has replaced the custom name.

Using the printer control panel

From the home screen, navigate to:

> Paper Menu > Custom Names

2 Select a custom name, and then type a custom paper type name.

3 To u ch Submit.

4 To u ch Custom Types, and then verify if the new custom paper type name has replaced the custom name.

Assigning a custom paper type

Using the Embedded Web Server

Assign a custom paper type name to a tray when linking or unlinking trays.

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Paper Menu > Custom Types.

3 Select a custom paper type name, and then select a paper type.

Note: Paper is the factory default paper type for all user‑

deﬁned

4 Click Submit.

custom names.

Page 79

Loading paper and specialty media 79

Using the printer control panel

From the home screen, navigate to:

> Paper Menu > Custom Types

2 Select a custom paper type name, and then select a paper type.

Note: Paper is the factory default paper type for all user‑deﬁned custom names.

3 To u ch Submit.

Page 80

Paper and specialty media guide 80

Paper and specialty media guide

Notes:

• Make sure that the paper size, type, and weight are set correctly on the computer or on the control

panel.

• Flex, fan, and straighten specialty media before loading them.

• The printer may print at a reduced speed to prevent damage to the fuser.

• For more information on card stock and labels, see the Card Stock & Label Guide on the Lexmark

support Web site at

Using specialty media

Tips on using card stock

Card stock is heavy, single‑ply specialty media. Many of its variable characteristics, such as moisture content, thickness, and texture, can signiﬁcantly aect print quality.

• From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the

card stock loaded in the tray.

• Print samples on the card stock being considered for use before buying large quantities.

• Specify the paper texture and weight from the tray settings to match the paper loaded in the tray.

• Preprinting, perforation, and creasing may signiﬁcantly aect the print quality and cause jams or other paper

feed problems.

• Before loading the card stock on the tray, ﬂex and fan the card stock to loosen them. Straighten the edges

on a level surface.

http://support.lexmark.com.

Tips on using envelopes

• From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the

envelopes loaded in the tray.

• Print samples on the envelopes being considered for use before buying large quantities.

• Use envelopes designed speciﬁcally for laser printers.

• For best performance, use envelopes made from 90‑g/m

• Use only new envelopes from undamaged packages.

• To optimize performance and minimize jams, do not use envelopes that: – Have excessive curl or twist. – Are stuck together or damaged in any way. – Have windows, holes, perforations, cutouts, or embossing. – Have metal clasps, string ties, or folding bars. – Have an interlocking design. – Have postage stamps attached. – Have any exposed adhesive when the ﬂap is in the sealed or closed position.

(24‑lb) paper or 25% cotton.

Page 81

Paper and specialty media guide 81

– Have bent corners. – Have rough, cockle, or laid ﬁnishes.

• Adjust the width guides to ﬁt the width of the envelopes.

• Before loading the envelopes on the tray, ﬂex the stack of envelopes back and forth to loosen them, and

then fan them. Straighten the edges on a level surface.

Note: A combination of high humidity (over 60%) and high printing temperature may wrinkle or seal envelopes.

Tips on using labels

• From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the

labels loaded in the tray.

• Print samples on labels being considered for use before buying large quantities.

• For more information on label printing, characteristics, and design, see the Card Stock & Label Guide at

http://support.lexmark.com.

• Use labels designed speciﬁcally for laser printers.

• Do not use labels with slick backing material.

• Use full label sheets. Partial sheets may cause labels to peel o during printing, resulting in a jam. Partial

sheets also contaminate the printer and the cartridge with adhesive, and could void the printer and toner cartridge warranties.

• Do not use labels with exposed adhesive.

• Before loading labels on the tray, ﬂex and fan labels to loosen them. Straighten the edges on a level surface.

Tips on using letterhead

• Use letterhead designed speciﬁcally for laser printers.

• Print samples on the letterhead being considered for use before buying large quantities.

• Before loading letterhead, ﬂex and fan the sheets to prevent them from sticking together.

• Page orientation is important when printing on letterhead.

Source Printing Printable side Paper orientation

Tray s One ‑sided Facedown Load the sheet with the

top edge toward the front of the tray.

Tray s Tw o‑sided Faceup Load the sheet with the

bottom edge entering the printer ﬁrst.

Multipurpose feeder One‑sided Faceup Load the sheet with the

top edge entering the printer

Multipurpose feeder Two‑sided Facedown Load the sheet with the

bottom edge entering the printer ﬁrst.

Note: Check with the manufacturer or vendor to determine whether the preprinted letterhead is acceptable for laser printers.

ﬁrst.

Page 82

Paper and specialty media guide 82

Tips on using transparencies

• From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the

transparencies loaded in the tray.

• Print a test page on the transparencies being considered for use before buying large quantities.

• Use transparencies designed

speciﬁcally

for laser printers.

• Avoid getting ﬁngerprints on the transparencies to prevent print quality problems.

• Before loading transparencies, ﬂex and fan the sheets to prevent them from sticking together.

• When printing on large volumes of transparencies, make sure to print by batches of only up to 20 with an

interval of at least three minutes between batches, to prevent the transparencies from sticking together in the bin. You can also remove transparencies from the bin by batches of 20.

Paper guidelines

Paper characteristics

The following paper characteristics aect print quality and reliability. Consider these factors before printing on them:

Weight

The printer trays and multipurpose feeder can automatically feed paper weights between 60–176 g/m2 (16– 47‑lb) grain long paper. The 2100‑sheet tray can automatically feed paper weights up to 60–135 g/m grain long paper. Paper lighter than 60 g/m

jams.

Note: Two‑sided printing is supported for 60–176 g/m

(16 lb) might not be

(16–47‑lb) paper.

enough to feed properly, and may cause

sti

(16–36‑lb)

Curl

Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding problems.

Smoothness

Paper smoothness directly aects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too smooth, it can cause paper feeding or print quality issues. Always use paper between 100 and 300 Sheeld points; smoothness between 150 and 250 Sheeld points produces the best print quality.

Moisture content

The amount of moisture in paper aects both print quality and the ability of the printer to feed the paper correctly. Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that can degrade its performance.

Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend the time several days if the storage or transportation environment is very dierent from the printer environment. Thick paper may also require a longer conditioning period.

Page 83

Paper and specialty media guide 83

Grain direction

Grain refers to the alignment of the paper of the paper, or grain short, running the width of the paper.

For 60–176 g/m

(16–47‑lb) paper, grain long paper is recommended.

in a sheet of paper. Grain is either grain long, running the length

ﬁbers

Fiber content

Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability, resulting in fewer paper feeding problems and better print quality. Paper containing ﬁbers such as cotton can negatively aect paper handling.

Selecting paper

Using the appropriate paper prevents jams and helps ensure trouble‑free printing.

To help avoid paper jams and poor print quality:

• Always use new, undamaged paper.

• Before loading paper, know the recommended printable side of the paper. This information is usually

indicated on the paper package.

• Do not use paper that has been cut or trimmed by hand.

• Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.

• Do not use coated papers unless they are speciﬁcally designed for electrophotographic printing.

Selecting preprinted forms and letterhead

• Use grain long for 60–90‑g/m

• Use only forms and letterhead printed using an oset lithographic or engraved printing process.

• Avoid paper with rough or heavily textured surfaces.

• Use inks that are not aected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet

these requirements; latex inks might not.

• Print samples on preprinted forms and letterheads considered for use before buying large quantities. This

determines whether or not the ink in the preprinted form or letterhead will aect print quality.

• When in doubt, contact your paper supplier.

Using recycled paper and other

As an environmentally conscientious company, Lexmark supports the use of recycled paper produced speciﬁcally for use in laser (electrophotographic) printers.

While no blanket statement can be made that all recycled paper will feed well, Lexmark consistently tests papers that represent recycled cut size copier papers available on the global market. This with rigor and discipline. Many factors are taken into consideration both separately and as a whole, including the following:

• Amount of post-consumer waste (Lexmark tests up to 100% post-consumer waste content.)

• Temperature and humidity conditions (Testing chambers simulate climates from all over the world.)

• Moisture content (Business papers should have low moisture: 4–5%.)

• Bending resistance and proper stiness means optimum feeding through the printer.

(16–24‑lb) paper.

oce

papers

scientiﬁc

testing is conducted

Page 84

Paper and specialty media guide 84

• Thickness (impacts how much can be loaded into a tray)

• Surface roughness (measured in Sheeld units, impacts print clarity and how well toner fuses to the paper)

• Surface friction (determines how easily sheets can be separated)

• Grain and formation (impacts curling, which also inﬂuences the mechanics of how the paper behaves as it

moves through the printer)

• Brightness and texture (look and feel)

Recycled papers are better than ever; however, the amount of recycled content in a paper of control over foreign matter. And while recycled papers are one good path to printing in an environmentally responsible manner, they are not perfect. The energy required to de-ink and deal with additives such as colorants and “glue” often generates more carbon emissions than does normal paper production. However, using recycled papers enables better resource management overall.

Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To gain a better understanding of the impact of printers on the environment, the company commissioned a number of life cycle assessments and found that paper was identiﬁed as the primary contributor (up to 80%) of carbon emissions caused throughout the entire life of a device (from design to end-of-life). This is due to the energy-intensive manufacturing processes required to make paper.

Thus, Lexmark seeks to educate customers and partners on minimizing the impact of paper. Using recycled paper is one way. Eliminating excessive and unnecessary paper consumption is another. Lexmark is wellequipped to help customers minimize printing and copying waste. In addition, the company encourages purchasing paper from suppliers who demonstrate their commitment to sustainable forestry practices.

Lexmark does not endorse speciﬁc suppliers, although a converter’s product list for special applications is maintained. However, the following paper choice guidelines will help alleviate the environmental impact of printing:

aects

the degree

1 Minimize paper consumption.

2 Be selective about the origin of wood ﬁber. Buy from suppliers who carry certiﬁcations such as the Forestry

Stewardship Council (FSC) or The Program for the Endorsement of Forest Certiﬁcation (PEFC). These certiﬁcations guarantee that the paper manufacturer uses wood pulp from forestry operators that employ environmentally and socially responsible forest management and restoration practices.

3 Choose the most appropriate paper for printing needs: normal 75 or 80 g/m

paper, or recycled paper.

certiﬁed paper, lower weight

Unacceptable paper examples

Test results indicate that the following paper types are at risk for use with laser printers:

• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers

• Preprinted papers with chemicals that may contaminate the printer

• Preprinted papers that can be aected by the temperature in the printer fuser

• Preprinted papers that require a registration (the precise location on the page) greater than ± 2.3 mm (±

0.9 in.), such as optical character recognition (OCR) forms. In some cases, registration can be adjusted with a software application to successfully print on these forms.)

• Coated papers (erasable bond), synthetic papers, thermal papers

• Rough-edged, rough or heavily textured surface papers or curled papers

• Recycled papers that fail EN12281:2002 (European testing)

• Paper weighing less than 60 g/m

• Multiple part forms or documents

(16 lb)

Page 85

Paper and specialty media guide 85

For more information about Lexmark, visit www.lexmark.com. General sustainability-related information can be found at the Environmental Sustainability link.

Storing paper

Use these paper storage guidelines to help avoid jams and uneven print quality:

• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.

Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative humidity between 40 and 60 percent.

• Store paper in cartons, on a pallet or shelf, rather than on the ﬂoor.

• Store individual packages on a

surface.

ﬂat

• Do not store anything on top of individual paper packages.

• Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and

wrapper help keep the paper clean, dry, and ﬂat.

Supported paper sizes, types, and weights

The following tables provide information on standard and optional paper sources and the sizes, types, and weights of paper they support.

Note: For an unlisted paper size, select the closest larger listed size.

Paper sizes supported by the printer

Note: When printing on paper less than 210 mm (8.3 inches) wide, the printer may print at a reduced speed

after a period of time to ensure the best print performance.

Paper size

A4 210 x 297 mm

A5 148 x 210 mm

A6 105 x 148 mm

JIS B5 182 x 257 mm

If your preferred default paper size cannot be set in the printer control panel, then you may select common paper sizes that correspond to the position of the length guide in the tray from the Paper Size/Type menu. If the paper size is not available, then select Universal or turn o tray size sensing. For more information, contact customer support.

Paper is supported in long‑edge orientation.

Universal is supported in ADF only if the width is from 76 mm (3 in.) to 216 mm (8.5 in.), and the length is from

127 mm (5 in.) to 356 mm (14 in.).

Dimensions Standard or

optional 250‑ or 550‑sheet tray

(8.3 x 11.7 in.)

(5.8 x 8.3 in.)

(4.1 x 5.8 in.)

(7.2 x 10.1 in.)

2100‑sheet tray

Multipurpose feeder

Duplex ADF Scanner

glass

Page 86

Paper and specialty media guide 86

Paper size

Dimensions Standard or

optional 250‑

2100‑sheet tray

Multipurpose feeder

Duplex ADF Scanner

glass

or 550‑sheet tray

Letter 216 x 279 mm

(8.5 x 11 in.)

Legal 216 x 356 mm

(8.5 x 14 in.)

Executive 184 x 267 mm

(7.3 x 10.5 in.)

Oﬁcio (México) 216 x 340 mm

(8.5 x 13.4 in.)

Folio 216 x 330 mm

(8.5 x 13 in.)

Statement 140 x 216 mm

(5.5 x 8.5 in.)

Universal 105 x 148 mm to

216 x 356 mm (4.13 x 5.83 in. to

8.5 x 14 in.)

70 x 127 mm to 216 x 356 mm (2.76 x 5 in. to

8.5 x 14 in.)

7 3/4 Envelope (Monarch)

98 x 191 mm (3.9 x 7.5 in.)

9 Envelope 98 x 225 mm

(3.9 x 8.9 in.)

X XX

10 Envelope 105 x 241 mm

(4.1 x 9.5 in.)

DL Envelope 110 x 220 mm

(4.3 x 8.7 in.)

C5 Envelope 162 x 229 mm

(6.38 x 9.01 in.)

B5 Envelope 176 x 250 mm

(6.93 x 9.84 in.)

If your preferred default paper size cannot be set in the printer control panel, then you may select common paper

X XX

sizes that correspond to the position of the length guide in the tray from the Paper Size/Type menu. If the paper size is not available, then select Universal or turn o tray size sensing. For more information, contact customer support.

Paper is supported in long‑edge orientation.

Universal is supported in ADF only if the width is from 76 mm (3 in.) to 216 mm (8.5 in.), and the length is from

127 mm (5 in.) to 356 mm (14 in.).

Page 87

Paper and specialty media guide 87

Paper size

Dimensions Standard or

optional 250‑

2100‑sheet tray

Multipurpose feeder

Duplex ADF Scanner

glass

or 550‑sheet tray

Other Envelope 98 x 162 mm

(3.9 x 6.4 in.) to 176 x 250 mm

X XX

(6.9 x 9.8 in.)

Paper is supported in long‑edge orientation.

Universal is supported in ADF only if the width is from 76 mm (3 in.) to 216 mm (8.5 in.), and the length is from

127 mm (5 in.) to 356 mm (14 in.).

Paper types and weights supported by the printer

The printer engine supports 60–176‑g/m2 (16–47‑lb) paper weights.

Note: Labels, transparencies, envelopes, and card stock always print at reduced speed.

Paper type 250‑ or

550‑sheet

2100‑sheet tray

Multipurpose feeder

Duplex ADF Scanner

glass

tray

Paper

Card Stock X X

Plain Envelope X XX

Rough Envelope X XX

Paper Labels X X

Pharmacy Labels X

Transparencies

Print transparencies in batches of only up to 20 to prevent them from sticking together. For more information, see

X X

“Tips on using transparencies” on page 82.

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Printing

Printing a document

Printing forms

Use Forms and Favorites to quickly and easily access frequently used forms or other information that is regularly printed. Before you can use this application, ﬁrst set it up on the printer. For more information, see

Forms and Favorites” on page 23.

1 From the home screen, navigate to:

Forms and Favorites > select the form from the list > enter the number of copies > adjust other settings

2 Apply the changes.

Printing from a computer

“Setting up

Note: For labels, card stock, and envelopes, set the paper size and type in the printer before sending the print job.

1 From the document that you are trying to print, open the Print dialog.

2 If necessary, adjust the settings.

3 Send the print job.

Adjusting toner darkness

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Print Settings > Quality Menu > Toner Darkness.

3 Adjust the toner darkness, and then click Submit.

Using the printer control panel

From the home screen, navigate to:

> Settings > Print Settings > Quality Menu > Toner Darkness

2 Adjust the setting, and then touch Submit.

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Printing from a mobile device

Notes:

• Make sure that the printer and mobile device share the same wireless network. For more information on

conﬁguring the wireless settings of your mobile device, see the documentation that came with the device.

• Mobile printing is available only in some printer models.

Printing from a mobile device using Mopria Print Service

Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 4.4 or later. It allows you to print directly to any Mopria‑certiﬁed printer.

Note: Before printing, make sure that the Mopria Print Service is enabled.

1 From the home screen of your mobile device, launch a compatible application.

2 Tap Print, and then select the printer.

3 Send the print job.

Printing from a mobile device using Google Cloud Print

Google Cloud PrintTM is a mobile printing service that allows enabled applications on mobile devices to print to any Google Cloud Print‑ready printer.

1 From the home screen of your mobile device, launch an enabled application.

2 Tap Print, and then select the printer.

3 Send the print job.

Printing from a mobile device using AirPrint

AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certiﬁed printer.

Notes:

• This application is supported only in some Apple devices.

• This application is supported only in some printer models.

1 From the home screen of your mobile device, launch a compatible application.

2 Select an item to print, and then tap the share icon.

3 Tap Print, and then select a printer.

4 Print the document.

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Printing from a mobile device using Lexmark Mobile Print

Lexmark Mobile Print allows you to send documents and images directly to a supported Lexmark printer.

1 Open the document, and then send or share the document to Lexmark Mobile Print.

Note: Some third‑party applications may not support the send or share feature. For more information, see

the documentation that came with the application.

2 Select a printer.

3 Print the document.

Printing from a

Notes:

• Before printing an encrypted PDF ﬁle, you will be prompted to type the ﬁle password from the printer

control panel.

• You cannot print ﬁles for which you do not have printing permissions.

1 Insert a

drive into the USB port.

ﬂash

drive

Notes:

• A

• If you insert the ﬂash drive when the printer requires attention, such as when a jam has occurred,

then the printer ignores the ﬂash drive.

• If you insert the ﬂash drive while the printer is processing other print jobs, then Busy appears on the

printer display. After these print jobs are processed, you may need to view the held jobs list to print documents from the ﬂash drive.

drive icon appears on the printer home screen when a

ﬂash

drive is inserted.

ﬂash

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Warning—Potential Damage: Do not touch the USB cable, any wireless network adapter, any connector, the memory device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. Loss of data can occur.

2 From the printer control panel, touch the document you want to print.

3 Touch the arrows to get a preview of the document.

4 Use or to specify the number of copies to be printed, and then touch Print.

Notes:

• Do not remove the ﬂash drive from the USB port until the document has ﬁnished printing.

• If you leave the ﬂash drive in the printer after leaving the initial USB menu screen, then touch Held

Jobs on the home screen to print ﬁles from the ﬂash drive.

Supported ﬂash drives and ﬁle types

Notes:

• High‑speed USB ﬂash drives must support the full‑speed standard. Low-speed USB devices are not

supported.

• USB ﬂash drives must support the File Allocation Table (FAT) system. Devices formatted with New

Technology File System (NTFS) or any other ﬁle system are not supported.

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Recommended ﬂash drives File type

• Lexar JumpDrive FireFly (512MB and 1GB)

• SanDisk Cruzer Micro (512MB and 1GB)

• Sony Micro Vault Classic (512MB and 1GB)

Printing conﬁdential and other held jobs

Storing print jobs in the printer

1 From the printer control panel, navigate to:

Documents:

• .pdf

• .xps

Images:

• .dcx

• .gif

• .jpeg or .jpg

• .bmp

• .pcx

• .ti or .tif

• .png

•

.ﬂs

> Security > Conﬁdential Print > select the print job type

Use To

Max Invalid PIN Limit the number of times an invalid PIN can be entered.

Note: When the limit is reached, the print jobs for that user name and PIN are deleted.

Conﬁdential Job Expiration Hold print jobs in the computer until you enter the PIN from the printer

control panel. Note: The PIN is set from the computer. It must be four digits, using the

numbers 1–9.

Repeat Job Expiration Print and store print jobs in the printer memory.

Verify Job Expiration Print one copy of a print job and hold the remaining copies. It allows you

to examine if the ﬁrst copy is satisfactory. The print job is automatically deleted from the printer memory when all copies are printed.

Reserve Job Expiration Store print jobs for printing at a later time.

Note: The print jobs are held until deleted from the Held Jobs menu.

Notes:

• Conﬁdential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to

process additional held jobs.

• You can set the printer to store print jobs in the printer memory until you start the print job from the

printer control panel.

• All print jobs that can be initiated by the user at the printer are called held jobs.

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2 To u ch Submit.

Printing held jobs

1 From the document you are trying to print, open the Print dialog.

2 Select the printer, and then do the following:

• For Windows users, click Properties or Preferences, and then click Print and Hold.

• For Macintosh users, select Print and Hold.

3 Select the print job type.

4 If necessary, assign a user name.

5 Send the print job.

6 From the printer home screen, touch Held Jobs.

7 Send the print job.

Modifying

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Security > Conﬁdential Print Setup.

3 Modify the settings:

• Set a maximum number of PIN entry attempts. When a user exceeds that number, all of the jobs for that

user are deleted.

• Set an expiration time for conﬁdential print jobs. When a user has not printed the jobs within that time,

all of the jobs for that user are deleted.

4 Click Submit to save the modiﬁed settings.

conﬁdential

print settings

Printing information pages

Printing a font sample list

1 From the home screen, navigate to:

> Reports > Print Fonts

2 To u ch PCL Fonts or PostScript Fonts.

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Printing 94

Printing a directory list

A directory list shows the resources stored in a ﬂash memory or in the printer hard disk.

From the home screen, navigate to:

> Reports > Print Directory

Canceling a print job

Canceling a print job from the printer control panel

1 From the printer control panel, touch Cancel Job or press on the keypad.

2 Touch the print job you want to cancel, and then touch Delete Selected Jobs.

Note: If you press

on the keypad, then touch Resume to return to the home screen.

Canceling a print job from the computer

1 Depending on the operating system, do either of the following:

• Open the printers folder, and then select your printer.

• From the System Preferences in the Apple menu, navigate to your printer.

2 Select the print job to cancel.

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Copying

Automatic document feeder (ADF) Scanner glass

ABC

Use the ADF for multiple‑page documents including two-sided pages.

Use the scanner glass for single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

Making copies

Making a quick copy

1 Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass.

Notes:

• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF tray. Place these items on the scanner glass.

• The ADF indicator light comes on when the paper is loaded properly.

2 If you are loading a document into the ADF tray, then adjust the paper guides.

Note: To avoid a cropped image, make sure the size of the original document and the size of the copy

paper are the same.

3 From the printer control panel, press .

Copying using the ADF

1 Load an original document faceup, short edge ﬁrst into the ADF tray.

Notes:

• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF tray. Place these items on the scanner glass.

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Copying 96

• The ADF indicator light comes on when the paper is loaded properly.

2 Adjust the paper guides.

3 From the home screen, navigate to:

Copy > specify the copy settings > Copy It

Copying using the scanner glass

1 Place an original document facedown on the scanner glass in the upper left corner.

2 From the home screen, navigate to:

Copy > specify the copy settings > Copy It If you have more pages to scan, then place the next document on the scanner glass, and then touch Scan

the next page.

3 To u ch Finish the Job.

Copying photos

1 Place a photo facedown on the scanner glass in the upper left corner.

2 From the home screen, navigate to:

Copy > Content > Photo >

3 From the Content Source menu, navigate to:

Photo/Film >

Note: If you have more photos to copy, then place the next photo on the scanner glass, and then touch Scan the next page.

4 To u ch Finish the Job.

> Copy It

Copying on specialty media

Copying on transparencies

1 Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass.

Notes:

• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF tray. Place these items on the scanner glass.

• The ADF indicator light comes on when the paper is loaded properly.

2 From the home screen, navigate to:

Copy > Copy from > select the size of the original document >

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Copying 97

3 Navigate to:

Copy to > select the tray that contains transparencies > Copy It

If there are no trays that contain transparencies, then navigate to:

Manual Feeder >

> select the size of the transparencies > > Tra nsparency >

4 Load transparencies into the multipurpose feeder, and then touch Copy It.

Copying on letterhead

1 Load an original document faceup, short edge

Notes:

• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF tray. Place these items on the scanner glass.

• The ADF indicator light comes on when the paper is loaded properly.

2 If you are loading a document into the ADF tray, then adjust the paper guides.

3 From the home screen, navigate to:

Copy > Copy from > select the size of the original document >

4 Navigate to:

Copy to > select the tray containing the letterhead > Copy It

5 If there are no trays that support letterhead, then navigate to:

Manual Feeder > select the size of the letterhead > Letterhead

into the ADF tray or facedown on the scanner glass.

ﬁrst

6 Load the letterhead faceup, top edge ﬁrst into the multipurpose feeder, and then touch Copy It.

Creating a copy shortcut using the printer control panel

1 From the home screen, touch Copy.

2 Adjust the copy settings, and then touch Save as Shortcut.

Note: If you change the settings after the copy shortcut has been created, then the settings are not

saved.

3 Type a unique name for the shortcut, and then touch Done.

4 Verify that the shortcut name is correct, and then touch OK.

If the shortcut name is incorrect, then touch Cancel, and then reenter the information.

Notes:

• The shortcut name appears in the Copy Shortcuts icon on the printer home screen.

• You can use the shortcut when copying another document using the same settings.

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Customizing copy settings

Copying to a dierent size

1 Load an original document faceup, short edge

Notes:

into the ADF tray or facedown on the scanner glass.

ﬁrst

• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF tray. Place these items on the scanner glass.

• The ADF indicator light comes on when the paper is loaded properly.

2 If you are loading a document into the ADF tray, then adjust the paper guides.

3 From the home screen, navigate to:

Copy > Copy from > select the size of the original document >

4 Navigate to:

Copy to > select a new size for the copy >

> Copy It

Making copies using paper from a selected tray

1 Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass.

Notes:

• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF tray. Place these items on the scanner glass.

• The ADF indicator light comes on when the paper is loaded properly.

2 If you are loading a document into the ADF tray, then adjust the paper guides.

3 From the home screen, navigate to:

Copy > Copy from > select the size of the original document >

4 Navigate to:

Copy to > select the tray containing the paper type you want to use >

5 To u ch Copy It.

Copying dierent paper sizes

Use the ADF to copy original documents with dierent paper sizes. Depending on the paper sizes loaded and the “Copy to” and “Copy from” settings, each copy is either printed on mixed paper sizes (Example 1) or scaled to ﬁt a single paper size (Example 2).

Example 1: Copying on mixed paper sizes

Load an original document faceup, short edge

into the ADF tray or facedown on the scanner glass.

ﬁrst

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Copying 99

Notes:

• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF tray. Place these items on the scanner glass.

• The ADF indicator light comes on when the paper is loaded properly.

2 If you are loading a document into the ADF tray, then adjust the paper guides.

3 From the home screen, navigate to:

Copy > Copy from > Mixed Sizes >

4 Navigate to:

Copy to > Auto Size Match >

The scanner identiﬁes the dierent paper sizes as they are scanned. Copies are printed on mixed paper sizes corresponding to the paper sizes of the original document.

> Copy It

Example 2: Copying on a single paper size

Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass.

Notes:

• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF tray. Place these items on the scanner glass.

• The ADF indicator light comes on when the paper is loaded properly.

2 If you are loading a document into the ADF tray, then adjust the paper guides.

3 From the home screen, navigate to:

Copy > Copy from > Mixed Sizes >

4 Navigate to:

Copy to > Letter >

The scanner identiﬁes the dierent paper sizes as they are scanned, and then scales the mixed paper sizes to ﬁt on the paper size selected.

> Copy It

Copying on both sides of the paper (duplexing)

1 Load an original document faceup, short edge

Notes:

• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF tray. Place these items on the scanner glass.

• The ADF indicator light comes on when the paper is loaded properly.

2 If you are loading a document into the ADF tray, then adjust the paper guides.

into the ADF tray or facedown on the scanner glass.

ﬁrst

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Copying 100

3 From the home screen, navigate to:

Copy > Sides (Duplex) > select the preferred duplexing method

Note: For the preferred duplexing method, the ﬁrst number represents sides of the original documents

while the second number represents sides of the copy. For example, select “2 sided to 2 sided” if you have two-sided original documents and you want two‑sided copies.

4 To u ch > Copy It.

Reducing or enlarging copies

Copies can be scaled from 25% to 400% of the original document size.

1 Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass.

Notes:

• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF tray. Place these items on the scanner glass.

• The ADF indicator light comes on when the paper is loaded properly.

2 If you are loading a document into the ADF tray, then adjust the paper guides.

3 From the home screen, touch Copy.

4 From the Scale area, touch or to decrease or increase the value by 1%.

Touching “Copy to” or “Copy from” after setting Scale manually changes the scale value back to Auto.

Note: Auto is the factory default setting. This automatically adjusts the scan image of the original document to ﬁt the size of the paper onto which you are copying.

5 To u ch Copy It.

Adjusting copy quality

1 Load an original document faceup, short edge

Notes:

• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF tray. Place these items on the scanner glass.

• The ADF indicator light comes on when the paper is loaded properly.

2 If you are loading a document into the ADF tray, then adjust the paper guides.

3 From the home screen, navigate to:

Copy > Content

into the ADF tray or facedown on the scanner glass.

ﬁrst

4 Touch the button that best represents the content type of the document you are copying.

• Te xt —The content of the original document is mostly text or line art.

• Te xt /P ho to —The original document is a mixture of text, graphics, and photos.

• Photo—The original document is mostly a photo or an image.

• Graphics—The original document is mostly business‑type graphics, such as pie charts, bar charts, and

animations.