Lexmark 1100 User Guide

Lexmark 1100

Color Jetprinter

User’s Guide

First Edition (March 1998)

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Lexmark, ColorFine, and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.

Color Jetprinter is a trademark of Lexmark International, Inc.

Windows is a registered trademark of Microsoft in the U.S. and other countries.

is a registered trademark of the Hewlett-Packard Company. PCL 3 is Hewlett-Packard Company's

PCL designation of a set of printer commands (language) and functions included in its printer products. This printer is intended by Lexmark International, Inc. to be compatible with the PCL 3 language. This means that the printer recognizes PCL 3 commands used in various application programs, and that the printer emulates the functions corresponding to the commands.

Other trademarks are the property of their respective owners.

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This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Lexmark International, Inc., Lexington, KY 40550.

Contents

Chapter 1 -

Using the printer parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Chapter 2 -

Introducing the printer software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Chapter 3 -

Loading paper and other specialty media . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Recommended paper types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Chapter 4 -

Installing or replacing a print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Aligning the print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Cleaning the print nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Wiping the print nozzles and contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Cleaning print cartridge carrier contacts . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Introducing the Lexmark 1100 Color Jetprinter 1

Using the printer software. . . . . . . . . . . . . . . . . 5

Loading paper and other media . . . . . . . . . . . . 9

Caring for your print cartridge . . . . . . . . . . . . 23

Preserving print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Chapter 5 -

Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 39

Contents

iii

Miscellaneous problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

General printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Contents

Paper feed problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Poor print quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Appendix A Appendix B Appendix C Appendix D Appendix E -

Glossary Index

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Installing the printer software . . . . . . . . . . . . 51

Printing from DOS . . . . . . . . . . . . . . . . . . . . . 53

Ordering Supplies . . . . . . . . . . . . . . . . . . . . . 57

Notices and safety information. . . . . . . . . . . 59

Statement of limited warranty . . . . . . . . . . . . 65

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Contents

Introducing the Lexmark 1100 Color Jetprinter

Your Lexmark 1100 Color Jetprinter™ is a general purpose color inkjet printer that provides high quality text and graphics. This printer can print on plain paper, envelopes, labels, index cards, coated paper, glossy film, photo paper, transparencies, greeting cards, iron-on transfers, and banner paper.

Introducing the Lexmark 1100 Color Jetprinter

Chapter One

Introducing the Lexmark 1100 Color Jetprinter

Using the printer parts

This illustration shows the front parts of the printer.

Introducing the Lexmark 1100 Color Jetprinter

Use the: When you want to:

(A) Paper Feed button • Eject paper from the printer

(B) Left paper guide Align the sheet feeder to the correct paper size

• Continue printing after loading paper into

the sheet feeder (due to an Out of Paper message)

(C) Paper support Keep paper straight in the sheet feeder (D) Sheet feeder Load paper (E) Specialty media guide When you want to print an envelope, greeting

card, transparency, or other specialty media (F) Paper load lever Load paper into the sheet feeder (G) Front cover • Install or change a print cartridge

• Clear a paper jam

(H) Paper exit tray Keep paper together after printing

Introducing the Lexmark 1100 Color Jetprinter

This illustration shows the back parts of the printer.

Use the: When you want to:

(I) Print cartridge storage unit Store an extra used print cartridge (J) Power cord connector Plug in the power cord (K) Parallel cable connector Attach the parallel cable

Introducing the Lexmark 1100 Color Jetprinter

Using the printer software

Chapter Two

This chapter introduces the printer software applications.

For information about: See page:

Introducing the printer software 6

Using the printer software

Opening the Control Program

Opening the Printer Driver

Opening the Spool Manager

Using the printer software

Introducing the printer software

Using the printer software

When you installed the software for your printer, several small applications were installed on your computer. The following table describes these applications:

Use this software: When you want to:

Control Program • Install or replace a print cartridge

• Align the print cartridge

• Monitor print jobs and print cartridge ink levels

• Print a test page

• Change DOS settings

• Control how the Control Program appears

Printer Driver • Change printer properties or setup

• Choose the paper source

• Choose page orientation

• Choose different sizes and types of media

• Adjust the quality of print jobs

• Reset printer defaults

Spool Manager

• View the print jobs in your queue

• Pause or cancel a print job

• Requeue a print job

* Windows 3.1, 3.11 only. If you are using Windows 95, 98 a print queue was

installed when you loaded Windows.

Note:

Using the printer software

Lexmark 1000 Series ColorFine is the name of the printer driver and software for the Lexmark 1100 Color Jetprinter.

Opening the Control Program

The method of opening the Control Program varies, depending on the type of operating system you are using.

Windows 95, 98

1 From the Start menu, click Programs. 2 Click the Lexmark 1000 Series program group. 3 Click Lexmark 1000 Series Control Program on LPTx.

Windows 3.1, 3.11

From the Lexmark 1000 Series program group, double-click the Control

Program icon.

Opening the Printer Driver

The way you open the printer driver affects how the changes you make are saved.

Using the printer software

If you open the printer driver from: Then the changes apply:

Your application Only to that print job The Printers folder (Windows 95, 98) To all print jobs The Control Program (Windows 3.1, 3.11) To all print jobs

Opening the printer driver from an application

You can open the printer driver from almost any application. To open the driver:

Open the application's File menu.

1 2 Choose Print (or Printer) Setup. 3 In the Printer Setup dialog box, click the Properties, Options, or

Setup button (depending on the application).

Using the printer software

Opening the Spool Manager

Opening the printer driver from Windows 3.1,

3.11

To open the driver from the Control Program:

1 Open the Lexmark 1000 Series Control Program. 2 Click the Windows Printing tab.

Click the Windows Driver Setup button.

Opening the printer driver from Windows 95, 98

To open the driver from the Printers folder:

1 From the Start menu, choose Settings, then choose Printers.

From the Printers folder, right-click the printer icon for the

Lexmark 1000 Series ColorFine.

3 Choose Properties from the sidebar menu.

You can open the Spool Manager (Windows 3.1 or 3.11 only) from the Lexmark 1000 Series Control Program. To open the Spool Manager:

1 Open the Lexmark 1000 Series Control Program. 2 Click the Windows Printing tab. 3 Click the Spool Manager button.

Using the printer software

Loading paper and other media

The Lexmark 1100 Color Jetprinter prints on plain paper, envelopes, index cards, post cards, labels, transparencies, coated paper, glossy film, photo paper, iron-on transfers, greeting cards, and banner paper. This section includes general guidelines for purchasing and loading print materials.

For information about: See page:

Loading paper and other media

Chapter Three

Loading paper and other specialty media 10

Loading paper in the sheet feeder

Loading specialty media

Loading banner paper

Loading paper and other specialty media

This section describes how to load paper, an envelope, a card, and other specialty media in your printer.

Loading paper in the sheet feeder

The sheet feeder holds up to 30 sheets of plain paper. To load paper:

Pull the paper load lever toward you to open the sheet feeder.

Loading paper and other media

2 Insert paper.

Loading paper and other media

3 Slide the left paper guide to the left edge of the paper.

4 Push the paper load lever away from you to close the sheet feeder.

Loading paper and other media

5 You are now ready to print. Mak e sure you select the correct paper

type and size in the printer software. For help, see “Using the printer software” on page 5.

Loading paper and other media

Loading specialty media

Follow the steps to load one sheet of thick paper, an envelope, greeting card, iron-on transfer, label sheet, or other specialty media. You must load all types of specialty media one piece at a time.

To load specialty media:

1 Pull the paper load lever toward you and remove any paper from

the sheet feeder.

Loading paper and other media

Push back on the paper load lever to close the sheet feeder.

Loading paper and other media

3 Open the specialty media guide to the upright position, as shown.

4 In the printer software, change the appropriate settings:

Open the application's File menu.

Choose Print (or Printer) Setup.

In the Printer Setup dialog box, click the Properties, Options, or Setup button (depending on the application).

Loading paper and other media

Click the Paper tab.

Select the appropriate Paper Size setting.

Make sure Manual/Specialty Media is selected as the Paper Source.

Click the Document/Quality tab.

Select the appropriate Paper Type setting.

Click OK.

5 Send the job to print.

Loading paper and other media

6 When prompted, place one piece of specialty media against the

specialty media guide in the sheet feeder.

Loading paper and other media

Stamp location

• Always place the preferred print side facing you.

• Insert envelopes so that the stamp location is in the lower

right-hand corner.

• Insert index cards and postcards vertically so the shortest

side is fed into the printer first.

Note:

7 Slide the paper guide to the left edge of the media.

Loading paper and other media

The printer software prompts you to load another piece of specialty media when you select more than one copy on the Paper tab.

8 Push the media downward until the printer automatically loads it.

9 When you finish printing specialty media, close the specialty media

guide so it is lying flat against the back of the sheet feeder.

Loading paper and other media

Loading banner paper

You can purchase two types of banner paper. One is a long, single sheet of paper, while the other is known as continuous form-feed paper (regular-size sheets which are perforated to allow you to tear them apart).

For best results, follow the steps below to load banner paper and select the appropriate options in the printer software.

Loading banner paper into the sheet feeder

1 Tear off a maximum of 10 sheets of banner paper. 2 If necessary , remov e the perforated strip of tractor holes along each

Loading paper and other media

side of the banner paper.

3 Pull the paper load lever toward you and remove any paper in the

sheet feeder.

Loading paper and other media

4 Push back on the paper load lever to close the sheet feeder.

Open the specialty media guide to the upright position as shown.

Loading paper and other media

6 Adjust the paper support for banner printing:

Loading paper and other media

7 Rest the banner paper on the paper support behind the sheet feeder.

Pull up on the top of the paper support.

Lean the paper support backwards and down until it stops.

Insert the leading edge of the first page into the sheet feeder until

the printer automatically loads it.

Loading paper and other media

9 Slide the left paper guide against the left edge of the paper.

10 Continue with “Selecting the correct options for banner printing”.

Selecting the correct options for banner printing

To select the appropriate options for banner printing from the printer software:

1 From your application's File menu, click Printer Setup (or Print...). 2 From the dialog box, click Properties, Options, or Setup

(depending on your application).

3 Click the Paper tab.

From the Paper Size scroll box, select the banner paper size you are

using.

5 In the Paper Source area, make sure Manual/Specialty Media is

selected.

6 Click OK. 7 Send the print job.

Loading paper and other media

Note:

When you have finished banner printing, return the paper support and specialty media guide to their normal positions before printing other documents.

Loading paper and other media

Recommended paper types

This section describes paper, transparency, envelope, index card, post card, label, glossy film, photo paper, greeting card, and iron-on transfer types and sizes you can use with your printer.

Plain paper

You can get good print quality on many types of plain paper. Since the quality of plain paper varies widely, you should test the print quality before buying large quantities of paper.

Loading paper and other media

You can use letter, legal, A4, A5, A6, B5, executive, and index card size paper with your printer.

Use paper that meets the following specifications in the sheet feeder:

Length 127 to 432 mm 5.0 to 17.0 in. Width 88 to 215 mm 3.5 to 8.5 in. Weight 76 to 90 g/sqm 20 to 24 lb. Thickness 0.071 to 0.191 mm 0.0028 to 0.0075 in.

Coated paper

For the best color or black and white printing results using black and color print cartridges, use a coated paper such as Lexmark's High Resolution Premium Inkjet paper. To order this paper from Lexmark, use Lexmark part number 1402780 (letter size) or 1402781 (A4 size).

Envelopes

The printer supports the following envelope sizes and card types:

Envelope sizes Card types

• 6 3/4

• 7 3/4

• #9

Loading paper and other media

• #10

• DL

• C5

• C6

• B5

• Baronial

• Postcard

• Index card

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