Lexmark 1100 User Guide

Lexmark 1100

Color Jetprinter

User’s Guide

First Edition (March 1998)

The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC. PROVIDES THIS PUBLICATION “AS IS” WITHOUT

WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.

A form for reader’s comments is provided at the back of this publication. If the form has been removed, comments may be addressed to Lexmark International, Inc., Department F95/035-3, 740 New Circle Road N.W., Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1800-553-9727. In the United Kingdom and Eire, call 0628-481500. In other countries, contact your point of purchase.

Lexmark, ColorFine, and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.

Color Jetprinter is a trademark of Lexmark International, Inc.

Windows is a registered trademark of Microsoft in the U.S. and other countries.

is a registered trademark of the Hewlett-Packard Company. PCL 3 is Hewlett-Packard Company's

PCL designation of a set of printer commands (language) and functions included in its printer products. This printer is intended by Lexmark International, Inc. to be compatible with the PCL 3 language. This means that the printer recognizes PCL 3 commands used in various application programs, and that the printer emulates the functions corresponding to the commands.

Other trademarks are the property of their respective owners.

UNITED STATES GOVERNMENT RESTRICTED RIGHTS

This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Lexmark International, Inc., Lexington, KY 40550.

Contents

Chapter 1 -

Using the printer parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Chapter 2 -

Introducing the printer software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Chapter 3 -

Loading paper and other specialty media . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Recommended paper types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Chapter 4 -

Installing or replacing a print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Aligning the print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Cleaning the print nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Wiping the print nozzles and contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Cleaning print cartridge carrier contacts . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Introducing the Lexmark 1100 Color Jetprinter 1

Using the printer software. . . . . . . . . . . . . . . . . 5

Loading paper and other media . . . . . . . . . . . . 9

Caring for your print cartridge . . . . . . . . . . . . 23

Preserving print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Chapter 5 -

Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 39

Contents

iii

Miscellaneous problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

General printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Contents

Paper feed problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Poor print quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Appendix A Appendix B Appendix C Appendix D Appendix E -

Glossary Index

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Installing the printer software . . . . . . . . . . . . 51

Printing from DOS . . . . . . . . . . . . . . . . . . . . . 53

Ordering Supplies . . . . . . . . . . . . . . . . . . . . . 57

Notices and safety information. . . . . . . . . . . 59

Statement of limited warranty . . . . . . . . . . . . 65

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Contents

Introducing the Lexmark 1100 Color Jetprinter

Your Lexmark 1100 Color Jetprinter™ is a general purpose color inkjet printer that provides high quality text and graphics. This printer can print on plain paper, envelopes, labels, index cards, coated paper, glossy film, photo paper, transparencies, greeting cards, iron-on transfers, and banner paper.

Introducing the Lexmark 1100 Color Jetprinter

Chapter One

Introducing the Lexmark 1100 Color Jetprinter

Using the printer parts

This illustration shows the front parts of the printer.

Introducing the Lexmark 1100 Color Jetprinter

Use the: When you want to:

(A) Paper Feed button • Eject paper from the printer

(B) Left paper guide Align the sheet feeder to the correct paper size

• Continue printing after loading paper into

the sheet feeder (due to an Out of Paper message)

(C) Paper support Keep paper straight in the sheet feeder (D) Sheet feeder Load paper (E) Specialty media guide When you want to print an envelope, greeting

card, transparency, or other specialty media (F) Paper load lever Load paper into the sheet feeder (G) Front cover • Install or change a print cartridge

• Clear a paper jam

(H) Paper exit tray Keep paper together after printing

Introducing the Lexmark 1100 Color Jetprinter

This illustration shows the back parts of the printer.

Use the: When you want to:

(I) Print cartridge storage unit Store an extra used print cartridge (J) Power cord connector Plug in the power cord (K) Parallel cable connector Attach the parallel cable

Introducing the Lexmark 1100 Color Jetprinter

Using the printer software

Chapter Two

This chapter introduces the printer software applications.

For information about: See page:

Introducing the printer software 6

Using the printer software

Opening the Control Program

Opening the Printer Driver

Opening the Spool Manager

Using the printer software

Introducing the printer software

Using the printer software

When you installed the software for your printer, several small applications were installed on your computer. The following table describes these applications:

Use this software: When you want to:

Control Program • Install or replace a print cartridge

• Align the print cartridge

• Monitor print jobs and print cartridge ink levels

• Print a test page

• Change DOS settings

• Control how the Control Program appears

Printer Driver • Change printer properties or setup

• Choose the paper source

• Choose page orientation

• Choose different sizes and types of media

• Adjust the quality of print jobs

• Reset printer defaults

Spool Manager

• View the print jobs in your queue

• Pause or cancel a print job

• Requeue a print job

* Windows 3.1, 3.11 only. If you are using Windows 95, 98 a print queue was

installed when you loaded Windows.

Note:

Using the printer software

Lexmark 1000 Series ColorFine is the name of the printer driver and software for the Lexmark 1100 Color Jetprinter.

Opening the Control Program

The method of opening the Control Program varies, depending on the type of operating system you are using.

Windows 95, 98

1 From the Start menu, click Programs. 2 Click the Lexmark 1000 Series program group. 3 Click Lexmark 1000 Series Control Program on LPTx.

Windows 3.1, 3.11

From the Lexmark 1000 Series program group, double-click the Control

Program icon.

Opening the Printer Driver

The way you open the printer driver affects how the changes you make are saved.

Using the printer software

If you open the printer driver from: Then the changes apply:

Your application Only to that print job The Printers folder (Windows 95, 98) To all print jobs The Control Program (Windows 3.1, 3.11) To all print jobs

Opening the printer driver from an application

You can open the printer driver from almost any application. To open the driver:

Open the application's File menu.

1 2 Choose Print (or Printer) Setup. 3 In the Printer Setup dialog box, click the Properties, Options, or

Setup button (depending on the application).

Using the printer software

Opening the Spool Manager

Opening the printer driver from Windows 3.1,

3.11

To open the driver from the Control Program:

1 Open the Lexmark 1000 Series Control Program. 2 Click the Windows Printing tab.

Click the Windows Driver Setup button.

Opening the printer driver from Windows 95, 98

To open the driver from the Printers folder:

1 From the Start menu, choose Settings, then choose Printers.

From the Printers folder, right-click the printer icon for the

Lexmark 1000 Series ColorFine.

3 Choose Properties from the sidebar menu.

You can open the Spool Manager (Windows 3.1 or 3.11 only) from the Lexmark 1000 Series Control Program. To open the Spool Manager:

1 Open the Lexmark 1000 Series Control Program. 2 Click the Windows Printing tab. 3 Click the Spool Manager button.

Using the printer software

Loading paper and other media

The Lexmark 1100 Color Jetprinter prints on plain paper, envelopes, index cards, post cards, labels, transparencies, coated paper, glossy film, photo paper, iron-on transfers, greeting cards, and banner paper. This section includes general guidelines for purchasing and loading print materials.

For information about: See page:

Loading paper and other media

Chapter Three

Loading paper and other specialty media 10

Loading paper in the sheet feeder

Loading specialty media

Loading banner paper

Loading paper and other specialty media

This section describes how to load paper, an envelope, a card, and other specialty media in your printer.

Loading paper in the sheet feeder

The sheet feeder holds up to 30 sheets of plain paper. To load paper:

Pull the paper load lever toward you to open the sheet feeder.

Loading paper and other media

2 Insert paper.

Loading paper and other media

3 Slide the left paper guide to the left edge of the paper.

4 Push the paper load lever away from you to close the sheet feeder.

Loading paper and other media

5 You are now ready to print. Mak e sure you select the correct paper

type and size in the printer software. For help, see “Using the printer software” on page 5.

Loading paper and other media

Loading specialty media

Follow the steps to load one sheet of thick paper, an envelope, greeting card, iron-on transfer, label sheet, or other specialty media. You must load all types of specialty media one piece at a time.

To load specialty media:

1 Pull the paper load lever toward you and remove any paper from

the sheet feeder.

Loading paper and other media

Push back on the paper load lever to close the sheet feeder.

Loading paper and other media

3 Open the specialty media guide to the upright position, as shown.

4 In the printer software, change the appropriate settings:

Open the application's File menu.

Choose Print (or Printer) Setup.

In the Printer Setup dialog box, click the Properties, Options, or Setup button (depending on the application).

Loading paper and other media

Click the Paper tab.

Select the appropriate Paper Size setting.

Make sure Manual/Specialty Media is selected as the Paper Source.

Click the Document/Quality tab.

Select the appropriate Paper Type setting.

Click OK.

5 Send the job to print.

Loading paper and other media

6 When prompted, place one piece of specialty media against the

specialty media guide in the sheet feeder.

Loading paper and other media

Stamp location

• Always place the preferred print side facing you.

• Insert envelopes so that the stamp location is in the lower

right-hand corner.

• Insert index cards and postcards vertically so the shortest

side is fed into the printer first.

Note:

7 Slide the paper guide to the left edge of the media.

Loading paper and other media

The printer software prompts you to load another piece of specialty media when you select more than one copy on the Paper tab.

8 Push the media downward until the printer automatically loads it.

9 When you finish printing specialty media, close the specialty media

guide so it is lying flat against the back of the sheet feeder.

Loading paper and other media

Loading banner paper

You can purchase two types of banner paper. One is a long, single sheet of paper, while the other is known as continuous form-feed paper (regular-size sheets which are perforated to allow you to tear them apart).

For best results, follow the steps below to load banner paper and select the appropriate options in the printer software.

Loading banner paper into the sheet feeder

1 Tear off a maximum of 10 sheets of banner paper. 2 If necessary , remov e the perforated strip of tractor holes along each

Loading paper and other media

side of the banner paper.

3 Pull the paper load lever toward you and remove any paper in the

sheet feeder.

Loading paper and other media

4 Push back on the paper load lever to close the sheet feeder.

Open the specialty media guide to the upright position as shown.

Loading paper and other media

6 Adjust the paper support for banner printing:

Loading paper and other media

7 Rest the banner paper on the paper support behind the sheet feeder.

Pull up on the top of the paper support.

Lean the paper support backwards and down until it stops.

Insert the leading edge of the first page into the sheet feeder until

the printer automatically loads it.

Loading paper and other media

9 Slide the left paper guide against the left edge of the paper.

10 Continue with “Selecting the correct options for banner printing”.

Selecting the correct options for banner printing

To select the appropriate options for banner printing from the printer software:

1 From your application's File menu, click Printer Setup (or Print...). 2 From the dialog box, click Properties, Options, or Setup

(depending on your application).

3 Click the Paper tab.

From the Paper Size scroll box, select the banner paper size you are

using.

5 In the Paper Source area, make sure Manual/Specialty Media is

selected.

6 Click OK. 7 Send the print job.

Loading paper and other media

Note:

When you have finished banner printing, return the paper support and specialty media guide to their normal positions before printing other documents.

Loading paper and other media

Recommended paper types

This section describes paper, transparency, envelope, index card, post card, label, glossy film, photo paper, greeting card, and iron-on transfer types and sizes you can use with your printer.

Plain paper

You can get good print quality on many types of plain paper. Since the quality of plain paper varies widely, you should test the print quality before buying large quantities of paper.

Loading paper and other media

You can use letter, legal, A4, A5, A6, B5, executive, and index card size paper with your printer.

Use paper that meets the following specifications in the sheet feeder:

Length 127 to 432 mm 5.0 to 17.0 in. Width 88 to 215 mm 3.5 to 8.5 in. Weight 76 to 90 g/sqm 20 to 24 lb. Thickness 0.071 to 0.191 mm 0.0028 to 0.0075 in.

Coated paper

For the best color or black and white printing results using black and color print cartridges, use a coated paper such as Lexmark's High Resolution Premium Inkjet paper. To order this paper from Lexmark, use Lexmark part number 1402780 (letter size) or 1402781 (A4 size).

Envelopes

The printer supports the following envelope sizes and card types:

Envelope sizes Card types

• 6 3/4

• 7 3/4

• #9

Loading paper and other media

• #10

• DL

• C5

• C6

• B5

• Baronial

• Postcard

• Index card

The acceptable dimensions for an envelope loaded in the sheet feeder are:

Length 190.5 to 364 mm 7.50 to 14.33 in. Width 76.2 to 215 mm 3.0 to 8.5 in. Weight 76 to 90 g/sqm 20 to 24 lb.

Loading paper and other media

Note:

Do not use envelopes that have:

For best results, feed one at a time.

• Windows, holes, perforations, cutouts, or deep embossing

• A metal clasp, a string tie, or metal folding bars

• Peel-off sealing strips

• Contents enclosed

Transparencies, glossy film, and photo paper

The printer supports letter and A4-size transparencies, glossy film, and photo paper. Use transparencies, glossy film, or photo paper designed for an inkjet printer. Do not use transparencies, glossy film, or photo paper designed for copiers, laser printers, or pen plotters.

For best results:

• Feed one sheet at a time.

• Handle only on the edges. Do not touch the side being printed on.

• Store unused paper in the original packaging.

• Do not store in excessively hot or humid areas.

• Be careful not to touch the printed surface until the ink is dry.

• Remove each sheet as it exits the printer and allow it to dry before

stacking.

• Cover the printed area with plain paper when storing.

Loading paper and other media

Labels

The printer supports letter and A4 size label sheets. Feed one label sheet at a time.

For best results, labels used in the printer should meet the following requirements:

• Do not use label sheets with a slick backing material.

• Be sure the adhesive does not come in contact with any part of the

printer.

• Use full label sheets. Partially used sheets can cause labels to peel

off during printing and can damage the printer.

Loading paper and other media

Greeting cards with envelopes

Use Lexmark Inkjet Greeting Cards, part number 1372482 (letter) or 70X7254 (A4). Each greeting card comes with an envelope. For best results, feed one at a time.

Iron-On transfers

To create colorful, custom-designed T-shirts or other items, use Lexmark Iron-On Transfers, part number 1372480 (letter) or 1402519 (A4).

Note:

Loading paper and other media

For best results, feed one at a time.

Caring for your print cartridge

This chapter describes print cartridge maintenance procedures to help you get the best performance from your print cartridge and your printer.

For information about: See page:

Installing or replacing a print cartridge 24

Caring for your print cartridge

Chapter Four

Removing a print cartridge

Installing or changing a print cartridge

Aligning the print cartridge 32 Cleaning the print nozzles 32 Wiping the print nozzles and contacts 34 Cleaning print cartridge carrier contacts 35 Preserving print cartridges 38

Caring for your print cartridge

Installing or replacing a print cartridge

Perform the entire print cartridge replacement procedure without interruption.

Removing a print cartridge

If you need to remove a print cartridge before you install a different one, follow these steps:

Caring for your print cartridge

1 Make sure the printer is plugged in. 2 Open the printer front cover.

3 From your computer, open the printer’s Control Program.

4 Click the Cartridges tab.

For help, see “Opening the Control Program” on page 7.

Caring for your print cartridge

5 Click Install Cartridge.

The print cartridge carrier automatically moves to the load position and the Change Cartridge dialog box appears on your computer screen.

Caring for your print cartridge

Note:

If you are interrupted and leave the print cartridge carrier in the load position too long, the carrier returns to the far right position. The Cartridges tab remains displayed on your screen. If this happens:

Click Cancel.

Click Install Cartridge.

6 Pull the handle of the print cartridge toward you until you hear a

click.

Caring for your print cartridge

7 Remove the print cartridge from the printer.

Caring for your print cartridge

Disposing of used cartridges

Do not shake used print cartridges. The remaining ink can leak. Before discarding the used print cartridge, put it in a leak-proof bag.

Decide whether you want to dispose of or store the cartridge you removed. See “Disposing of used cartridges” on page 26 or “Storing an extra print cartridge” on page 27.

Caring for your print cartridge

Storing an extra print cartridge

The print cartridge storage unit on the back of the machine provides a convenient place to store an extra (used) print cartridge to prevent it from drying out.

To store an extra print cartridge in the storage unit:

1 Remove the cardboard insert covering the print cartridge storage

unit and discard it.

Print cartridge storage unit

Cardboard insert

Caring for your print cartridge

2 Insert the extra print cartridge into the print cartridge storage unit

located on the back of the printer.

Caring for your print cartridge

3 Push back firmly on the cartridge until it snaps securely into place.

Caring for your print cartridge

Removing a print cartridge from the storage unit

To remove a print cartridge from the storage unit:

Pull the print cartridge handle toward you until you hear a snap.

Lift the print cartidge straight out of the storage unit.

Caring for your print cartridge

Installing or changing a print cartridge

If you need to remove a print cartridge before you install another one, follow the steps for “Removing a print cartridge” on page 24 before proceeding.

1 If you removed a print cartridge, continue with step 2.

If you are installing a print cartridge for the first time:

Make sure the printer is plugged in.

Open the printer front cover.

From your computer, open the printer’s Control Program. For help, see “Opening the Control Program” on page 7.

Click the Cartridges tab.

Click Install Cartridge. The print cartridge carrier automatically moves to the load

position and the Change Cartridge dialog box appears on your computer screen.

2 If you are installing a new print cartridge, remove it from its

packaging.

Caring for your print cartridge

3 Carefully remove the sticker and transparent tape covering the

copper printhead from the cartridge.

Sticker and tape

DO NOT TOUCH OR REMOVE the copper contact area!

Caring for your print cartridge

4 Insert the print cartridge in the print cartridge carrier.

Caring for your print cartridge

Push back on the cartridge until it snaps securely into place.

If the print cartridge moves loosely in the carrier, it is not locked into place. Repeat this step.

Caring for your print cartridge

6 Close the printer front cover.

7 From the Cartridges tab, choose the appropriate selection for the

cartridge you installed.

If you installed: Click:

a new Black cartridge New Black Cartridge Installed

Caring for your print cartridge

an old Black cartridge Old Black Cartridge Installed a new Color cartridge New Color Cartridge Installed an old Color cartridge Old Color Cartridge Installed

8 If you installed a new print cartridge, continue with “Aligning the

print cartridge”.

Caring for your print cartridge

Aligning the print cartridge

When you install a new print cartridge, you should use the Align Cartridge feature to help align the printhead. This ensures that you get the best print quality from your Lexmark 1100 Color Jetprinter.

To align the print cartridge:

1 From the printer’s Control Program, click the Cartridges tab. 2 Click the Align Cartridge button.

Caring for your print cartridge

3 4 In the Align Cartridge dialog box, enter the number as the

The Align Cartridge dialog box appears on your screen. The printer prints a test page with a bidirectional alignment pattern. Each pattern has a number under it.

Bidirectional Alignment Pattern

On the printed test page, locate the number under the Bidirectional Alignment pattern that comes closest to forming a straight line.

Bidirectional Align setting.

5 Click OK.

Cleaning the print nozzles

When you clean the print nozzles, a test line prints so you can see if the cleaning process was successful. Use the nozzle test:

• When you suspect the nozzles are clogged

• When characters are not printing completely

To clean the nozzles:

Make sure there is paper in the sheet feeder.

1 2 From the printer’s Control Program, click the Cartridges tab.

Caring for your print cartridge

3 Click the Clean Print Nozzles button. The printer feeds a sheet of

paper and prints the nozzle test pattern.

4 Examine the test pattern.

This example shows a test pattern of a black nozzle functioning correctly.

This example shows a test pattern of a color nozzle functioning correctly.

Caring for your print cartridge

5 Compare the diagonal line above the printed bars to the diagonal

line below the printed bars. Look for a break in the diagonal lines. A broken line indicates

clogged nozzles. If the bottom line has fewer breaks, or better print quality than the

top line, run the test two more times. If the print quality is satisfactory after running the test three times, the print nozzles are clean. You do not need to complete the remaining steps.

If the print quality of both lines is not satisfactory after running the test three times, go to step 6.

Caring for your print cartridge

6 Remove and reinstall the print cartridge.

7 Repeat the nozzle test. 8 If the lines are still broken, wipe the print cartridge nozzles. For

Wiping the print nozzles and contacts

If print quality does not improve after cleaning the print nozzles (see

Caring for your print cartridge

“Cleaning the print nozzles” on page 32), the problem may be caused by dried ink on the print cartridge nozzles.

To wipe the print cartridge’s nozzles and contacts:

1 Remove the print cartridge from the printer.

2 Use a clean cloth, dampened with water only, to gently clean the

For help, see “Installing or replacing a print cartridge” on page 24.

instructions, see “Wiping the print nozzles and contacts”.

For help, see “Removing a print cartridge” on page 24.

entire copper colored area, including the nozzles and contacts. When cleaning the color print cartridge, wipe the nozzles in one

direction so the colors do not mix.

Nozzles

Contacts

To dissolve dried ink, hold the damp cloth against the nozzles for about three seconds. Gently blot and wipe dry.

Caring for your print cartridge

3 Allow the copper-colored area to dry. 4 Reinstall the print cartridge and repeat the nozzle test. For help, see

“Cleaning the print nozzles” on page 32.

5 If the nozzle test line is still broken, clean the print cartridge carrier

contacts. For help, see “Cleaning print cartridge carrier contacts” on page 35.

Cleaning print cartridge carrier contacts

Clean the print cartridge carrier contacts only if you have cleaned and wiped the print nozzles and print quality is still unsatisfactory.

To clean the print cartridge carrier contacts:

1 From the printer’s Control Program, click the Cartridges tab.

For help opening the Control Program, see “Opening the Control Program” on page 7.

Caring for your print cartridge

2 From the Cartridges tab, click the Install Cartridge button to move

the print cartridge carrier to the load position.

3 Unplug the printer power cord. This forces the print cartridge

carrier to remain in the load position.

Caring for your print cartridge

4 Open the printer front cover.

Caring for your print cartridge

5 Remove the print cartridge.

6 Use a clean, dry cloth to clean the cartridge carrier contacts inside

For help, see “Removing a print cartridge” on page 24.

the printer .

Carrier contacts

7 Replace the print cartridge.

For help, see “Installing or changing a print cartridge” on page 29.

Caring for your print cartridge

8 Close the printer front cover.

Plug the printer power cord into an electrical outlet.

Caring for your print cartridge

10 Y ou do not want to reset the ink level counter . Click Old Black Car-

tridge or Old Color Cartridge, depending on which you installed, to

return the cartridge carrier to the far right position.

11 Test the print cartridge by choosing the Clean Print Nozzles button

on the Cartridges tab.

If the print quality has not improved after this cleaning process, replace your print cartridge. If print quality still does not improve, your printer may require service.

Caring for your print cartridge

Preserving print cartridges

To ensure the longest life from your print cartridge and optimum performance from your printer:

• Keep a print cartridge in its packaging until you are ready to

install it.

• Do not remove a print cartridge from the printer except to replace,

clean, or store it in a print cartridge storage unit. The print cartridge will not print correctly if removed from the printer and left e xposed for an extended period of time.

Caring for your print cartridge

• Do not refill print cartridges. Refilling empty print cartridges may

• Store the print cartridge in the same environment as the printer.

invalidate your warranty. Incompatible inks can cause damage to the printhead or to the printer. For best results, use Lexmark supplies with the printer.

Caring for your print cartridge

Troubleshooting

Use this section to identify and solve problems.

If you encounter: See page:

Error messages 40 Miscellaneous problems 42 General printing problems 42

Troubleshooting

Chapter Five

Paper feed problems 46 Poor print quality 48

Troubleshooting

Error messages

If you get this message: Try this solution:

Ink low Your print cartridge is running out of ink. You need to purchase a

Troubleshooting

Out of memory • Before sending a file to print, close all other open files in the

Out of paper You may have the wrong paper source selected in the printer

new print cartridge.

application you are using. The printer prints a blank page when too many files are open in the same application.

• Free memory by closing other open applications.

• Decrease the print quality of your print job.

• Consider purchasing more memory for your personal

computer.

• In Windows 3.1 or 3.11, consider increasing the virtual

memory to a larger value.

software or in your application. If an Out of Paper message appears and you are using a non-

bidirectional printer cable, follow the steps below to continue printing:

Load paper.

Press the Paper Feed button.

Resend your print job.

Your printer software will not function properly unless you use an IEEE 1284-compliant parallel cable with your printer.

Printer Error

Troubleshooting

Open the printer front cover.

Clear any paper or other objects from the paper path.

Make sure the print cartridge is completely snapped into the cartridge carrier, If not, push back on the cartridge until it snaps into place.

Press the Paper Feed button.

If the error condition reappears, unplug the power cord from the electrical outlet, then plug it back in.

If the error condition is still present, your printer may require service.

If you get this message: Try this solution:

Troubleshooting

Paper jam

Printer is Offline • Make sure:

Pull firmly on the paper to remove it. If you cannot reach the paper because it is too far into the printer, open the printer front cover and pull the paper out from the front of the printer.

Close the printer front cover.

Press the Paper Feed button.

If necessary, resend your print job. Start with the page on which the paper jam occurred.

If the error continues, unplug the printer and then plug it back in. If it continues, your printer may need service.

– the power cord is completely plugged into the printer and

an electrical outlet.

– the printer parallel cable is completely plugged into the

printer and the computer.

• Pressing the Paper Feed button when the printer is out of

paper also causes this message to appear. Unplug the printer from the electrical outlet and then plug it back in.

Troubleshooting

Miscellaneous problems

For this problem: Try this solution:

Printer has missing or damaged parts

Troubleshooting

Printer software settings are not in effect

General printing problems

For this problem: Try this solution:

DOS print file takes too long to print

Contact Lexmark.

Check the settings in the software application you are using. Printer settings in your application may override settings in the

printer software. Make all printer setting changes in your application if possible. Use the printer driver to change a setting only if your application does not have that setting.

If you are attempting to print a DOS file by sending it to the port to which the printer is connected, use the DOS Copy command. A void using the DOS Print command. The DOS Print command causes printing delays.

Here is an example of the correct DOS Copy command.

copy filename lptn /b

In the command example:

• copy is the DOS copy command.

• filename is the name of the print file.

• lptn is the port where your printer is connected. For

example, lpt1 or lpt2.

• /b instructs the computer to send the data in binary form.

Troubleshooting

For this problem: Try this solution:

Troubleshooting

DOS print job does not print

Check the following items:

• Make sure Disable CJ1000 DOS is not checked:

From your printer’s Control Program, click the Options tab.

Make sure Disable CJ1000 DOS Printing (Enable DOS Printing to other Printers) is not checked.

• If you are using Windows 95, 98 make sure Spool MS-DOS

print jobs is selected:

Open the Printer Driver Properties folder:

In the Windows Printers F older, right-click the icon for your Lexmark printer.

In the sidebar menu, click Properties.

Choose the Details tab.

Click the Port Settings button.

Make sure Spool MS-DOS print jobs is checked.

Click OK.

• If you send a second DOS print job before the first DOS

print job has finished processing, neither job will print. Normally , a job is finished processing when the first page of the job prints.

• Also, make sure the Lexmark 1000 Series ColorFine is set

as your default printer driver.

Old document prints with different fonts

Printer pauses frequently during a print job

When you print a document formatted for a different printer, Windows may substitute different fonts. Line breaks and page breaks may change also. Use the software application that created the document to fix these problems, then save your changes for the next time you print.

If your printer pauses frequently (every two or three lines) during a print job, and the printed pages have alternating bands of light and dark print, select Enable Buffer Mode from the Options tab.

From the printer's Control Program, click the Options tab.

Make sure the Enable Buffer Mode option is checked.

Troubleshooting

For this problem: Try this solution:

Printer power is on but nothing prints

(There is no action from the printer)

Troubleshooting

Make sure:

• You have paper in the feeder.

• The Paper Load Lever is closed (away from you).

• The printer parallel cable is completely plugged into the

printer and the computer.

• The print queue is not being held or paused. To check the

printer status, follow the steps for your operating system:

Windows 95, 98:

From the Printers folder, double-click the icon for the Lexmark 1000 Series ColorFine.

Click the Printer menu and make sure no checkmark appears next to the Pause Printing option.

Windows 3.1, 3.11:

Open the Spool Manager.

Click the Queue menu and make sure no check mark appears next to the Hold option.

• Print a test page. To print a test page:

Open the printer Control Program.

On the Status tab, click the Print Test Page button. If the test page prints, the printer is functioning properly.

Check your application.

• If you are trying to print from a DOS-based application, the

problem could be with your DOS settings. Check your DOS printer port settings, driver, and your application settings.

Printer prints very slowly Try the following if your printer is printing slowly:

• Decrease the print quality.

• Consider purchasing more memory for your personal

computer.

• Check the document you are printing. If you are using

several graphics, it may take longer to print than regular text.

Printer seems to be printing but no characters appear

Troubleshooting

Make sure:

• The print cartridge is properly installed in the printer. See

“Installing or replacing a print cartridge” on page 24.

• The tape was removed from the print cartridge before it was

installed.

For this problem: Try this solution:

Test page does not print Make sure:

• The power cord is completely plugged in. Try unplugging it,

then plugging it back in.

• The paper path is clear.

• The parallel cable is properly connected to the computer

and printer. For help, refer to the Getting Started booklet.

• Paper is loaded in the printer correctly. For help, see

“Loading paper and other specialty media” on page 10.

• Print cartridge is installed correctly. F or help, see “Installing

or replacing a print cartridge” on page 24.

If these suggestions do not solve the problem, your printer may need service. Refer to your printer registration card or warranty/ service information for the appropriate telephone number for your country.

Troubleshooting

Paper feed problems

For this problem: Try this solution:

Paper fails to feed If paper doesn't move through the sheet feeder:

Troubleshooting

• Make sure the paper is loaded properly into the printer.

• Remove any obstructions inside the printer.

• Make sure the Paper Load Lever is closed (away from you).

• Make sure the Left Paper Guide does not prevent paper

feeding (by being pushed too far to the right).

Paper jam

Paper skews or buckles If paper skews or buckles while moving through the printer,

Pull firmly on the paper to remove it. If you cannot reach the paper because it is too far into the printer, open the printer front cover and pull the paper out from the front of the printer.

Close the printer front cover.

Press the Paper Feed button.

If necessary, resend your print job. Start with the page on which the paper jam occurred.

If the error continues, unplug the printer and then plug it back in. If it continues, your printer needs service.

make sure:

• You do not force the paper down into the printer when you

load it. Note: If you are loading letter or A4 size paper, use the

horizontal lines labeled LTR and A4 on the paper support to determine how far down to load the paper.

• There is not too much paper in the sheet feeder. Depending

on the thickness of your paper, the sheet feeder can hold up to 30 sheets of paper.

• The paper guide does not cause the paper to bow in the sheet

feeder.

• You are using the correct type of paper.

• The paper guide is against the side of the paper.

• The specialty media guide is not in the upright position.

• The printer is on a flat, level surface.

Troubleshooting

For this problem: Try this solution:

Paper sticks together If paper sticks together when moving through the sheet feeder,

try the following:

• Make sure there is not too much paper in the sheet feeder.

Depending on the thickness of your paper, the sheet feeder can hold up to 30 sheets of paper.

• Make sure you are using the correct type of paper.

• Remove paper from the sheet feeder and flex or fan the

paper.

• When loading paper, do not force the paper down into the

printer. Note: Humid conditions may cause some papers to stick

together.

Troubleshooting

Transparencies, glossy film, or photo papers stick together

If transparencies, glossy film, or photo papers stick together after they exit the printer:

• Use a transparency , glossy film, or photo paper designed for

an inkjet printer. For ordering information, see “Ordering Supplies” on page 57.

• Remove each transparency, glossy film, or photo paper as it

exits from the printer.

• Load each piece of specialty media one piece at a time. For

help, see “Loading specialty media” on page 12.

Troubleshooting

Poor print quality

For this problem: Try this solution:

Characters not aligned correctly at left margin

Troubleshooting

Characters with white lines

General print quality problems

• Make sure you do not have hard-coded (extra) spaces at the

left margin.

• Clean the print cartridge nozzles. See “Cleaning the print

nozzles” on page 32.

• Align the print cartridge. See “Aligning the print cartridge”

on page 32.

• Make sure you are using Normal 300dpi or High 600dpi

print quality, not Fast Draft 300dpi.

• A print cartridge may be out of ink or low on ink. If the Ink

Low message appears, install a new print cartridge. To view the ink level, check the print cartridge image shown in the Cartridge tab.

• Remove and reinstall the print cartridge. See “Installing or

replacing a print cartridge” on page 24.

• Clean the print cartridge nozzles. See “Cleaning the print

nozzles” on page 32.

• If you are printing transparencies, try changing the fill

pattern in your application software.

• The print cartridge may be out of ink or low on ink. If the

Ink Low message has appeared, install a new print cartridge. See “Installing or replacing a print cartridge” on page 24. To view the ink level, check the ink level graphic shown on the Cartridges tab or the Status tab of the Control Program.

• Change the Print Quality setting to something other than

Fast Draft 300dpi.

• Clean the print cartridge nozzles. See “Cleaning the print

nozzles” on page 32.

• Make sure the print cartridge is installed correctly. See

“Installing or replacing a print cartridge” on page 24.

• Make sure you are using the correct type of paper. Specialty

inkjet papers provide better printing results. See “Ordering Supplies” on page 57 for more information.

• Make sure you have the correct type of paper selected in the

printer software.

Improperly formed or misaligned characters

Troubleshooting

Clean the print cartridge nozzles. See “Cleaning the print nozzles” on page 32.

For this problem: Try this solution:

Troubleshooting

Poor print quality at left, right, or bottom edge of page

Poor print quality at left, right, or bottom edge of envelope

Like other printers, your printer cannot print in the extreme left, right, or bottom edges of a page. To avoid poor print quality at the edges of the page, we recommend using these minimum margin settings:

Left and Right Margins

Left and right margin settings must be at least 6.35 mm (0.25 in.) each for all paper sizes except A4.

For A4 size paper, left and right margin settings must be at least

3.37 mm (0.133 in.) each.

Top and Bottom Margins

The top margin must be set to at least 3.39 mm (0.14 in.). The bottom margin setting for all paper sizes must be 12.7 mm

(0.5 in.). For best printing results, use at least 16mm (0.63 in.). Like other printers, your printer cannot print in the extreme left,

right, or bottom edges of an envelope. To avoid poor print quality at the edges of the envelope, we recommend using these minimum margin settings:

Left and Right Margins

Left and right margin settings must be at least 6.35 mm (0.25 in.) each for all envelope sizes.

Top and Bottom Margins

The top margin must be set to at least 3.39 mm (0.14 in.) The bottom margin setting for all envelope sizes must be

12.7 mm (0.5 in.).

Print is too dark or smudged

Try the following suggestions to correct this problem:

• Make sure the Paper Type setting in the printer software

matches the Paper type loaded in the printer.

• Make sure the paper is straight and unwrinkled.

• Let the ink dry before you handle the paper.

• Change Print Quality to Fast Draft 300dpi.

• Clean the print cartridge nozzles. See “Cleaning the print

nozzles” on page 32.

Troubleshooting

For this problem: Try this solution:

Print smears on the page Print smearing may occur in two ways:

Troubleshooting

• Print is smeared as the printer prints the page.

• A page prints without smearing, but is smeared by damp ink

on the next page exiting the printer.

Try the following suggestions to prevent print smearing:

• If print is smeared as the printer prints the page, change to a

higher or lower Print Quality setting.

• If the page is smeared by the next page exiting the printer,

the ink may still be damp when a page finishes printing. Remove the pages as they exit the printer and allo w them to dry before stacking.

Printed pages have alternating bands of light and dark print

Solid black areas on transparencies contain white streaks

Unexpected or missing characters

Vertical straight lines are not smooth

See “Printer pauses frequently during a print job” on page 43.

Try using a different fill pattern in your application software.

Make sure you have the Lexmark 1000 Series ColorFine printer driver selected as the default printer.

Try the following suggestions to impro ve print quality of vertical straight lines in tables, borders, and graphs:

• Clean the print cartridge nozzles. See “Cleaning the print

nozzles” on page 32.

• Perfom a printhead alignment test. See “Aligning the print

cartridge” on page 32.

• Change Print Quality to something other than Fast Draft

300dpi.

Troubleshooting

Installing the printer software

Appendix A

If your computer has a CD-ROM drive, follow the steps in the Getting Started booklet to install the printer software.

If you need the printer software on a diskette, use one of the following methods:

• Download the appropriate driver from the

Lexmark web site

• Create diskettes from the CD-ROM

• Contact Lexmark Technical Support

Downloading the driver from Lexmark

You can download the printer software from the Lexmark web site:

http://www.lexmark.com

Creating diskettes from the CD-ROM

To create diskettes from the CD-ROM:

Start Windows.

Insert the Lexmark 1000 Series CD into a CD-ROM drive.

• If the menu screen appears after a

few moments, continue with step 3.

• If nothing appears on the screen after

a few moments, follow these steps:

Windows 95, 98

From the Start menu choose

Run.

Windows 3.1, 3.11

From the Windows Program Manager menu bar, choose File, then choose Run.

In the command-line text box, type the letter of the CD-ROM drive, followed by setup (for example, d:\setup), and then click OK.

When the menu screen appears, click

Create Diskettes.

Follow the instructions on the screen.

Installing the printer software

Installing from diskette

Once you have created the diskette(s), follow the instructions below to install the printer software.

Windows 95, 98

Start Windows.

Insert Setup Disk 1 into your disk drive.

From the Start menu, choose Settings, then choose Printers.

From the Printers folder, double-click

Installing the printer software

Add Printer.

Click Next> until you are prompted by a screen listing printer manufacturers and models.

Click Have Disk. The Install From Disk dialog box

appears.

In the “Install From Disk” dialog box, type the letter of your disk drive (for example, a:), and then click OK.

Click Next>.

Select the port you want to use with this printer (for example, LPT1) and then click Next>.

If you have other printers installed, click

Yes to use the Lexmark 1100 as the

default Windows printer.

Click Finish.

When the Software License Agreement appears, read it and click Yes to continue installing the printer software.

Continue with step 2 of “Installing or changing a print cartridge” on page 29.

Windows 3.1 or 3.11

Start Windows.

Insert Setup Disk 1 into your disk drive.

From the Windows Program Manager menu bar, choose File, and then choose

Run.

In the command-line text box, type the letter of your disk drive, followed by

setup (for example, a:setup), and then

click OK.

Follow the instructions on the screen.

Continue with step 2 of “Installing or changing a print cartridge” on page 29.

Installing the printer software

Printing from DOS

Appendix B

Printing from DOS

You must install the following before you can print from DOS applications:

• Lexmark 1000 Series printer software

• PCL 3 printer driver for each DOS

application Appropriate drivers in order of preference

are:

– HP DeskJet 500C – HP DeskJet 500

You must use the HP DeskJet 500C for color output. If your application does not include drivers for the HP DeskJet 500C or the HP DeskJet 500, contact the software manufacturer for a compatible driver replacement.

Printing from a DOS application in Windows

Use these instructions only if your application runs from the DOS prompt in Windows.

When you print from a DOS application, your printer uses PCL 3 emulation. You must install a printer driver for PCL 3 emulation in each DOS application.

In Windows 3.1, 3.11, avoid switching from your DOS application to another application while your job is printing. See the README file for your Lexmark printer for more information.

Make sure you are in Windows, not nativ e DOS.

From the Control Program, click the

Options tab.

For help opening the Control Program, see “Opening the Control Program” on page 7.

Make sure Disable CJ1000 DOS Printing

(Enable DOS Printing to other Printers) is

not checked. Note: To print to non-Lexmark printers,

you must reselect this option.

Start your application from DOS. For help, see your Windows

documentation.

Install the HP DeskJet 500C as the current printer in the DOS application from which you are printing.

Some applications offer a color or black (mono) version of the HP DeskJet 500C driver. Choose the black (mono) version if you are printing in black only. Choose the color version if you are printing in color and black.

Printing from DOS

If your application does not offer the HP DeskJet 500C printer driver, install the HP DeskJet 500 printer driver. You will not be able to print in color with the HP DeskJet 500 printer driver.

For help installing a printer, see your application user's documentation.

Printing from DOS

You can use the printer driver for your Lexmark 1100 Color Jetprinter to change printer settings that are not in your application. For help, see “Changing print settings for DOS applications” on page

54.

Print as you normally would from your application.

Changing print settings for DOS applications

If possible, use options in your DOS application to change printer settings. Use the following steps only if you want to change a printer setting that does not exist in your DOS application. Settings in your DOS application override settings in the driver.

From the Control Program, click the Dos

Printing tab.

For help opening the Control Program, see “Opening the Control Program” on page 7.

Change settings as needed.

Printing to a file

To print a document that has been processed by the driver and stored in a file (that is, printed to file):

Make sure you are in Windows, not nati ve DOS.

Start your application from DOS.

For help, see your Windows documentation.

Create a print file using the "Print to File" function of your application. For help on printing to a file, see your application user's documentation.

Use this DOS command to copy the print file to the port where the printer is connected:

copy filename lptn /b

In the command example:

– copy is the DOS copy command. – filename is the name of the print file

you created.

–lptn is the port where your printer is

connected. For example, lpt1 or lpt2.

–/b instructs the computer to send the

data in binary form.

Note: Avoid using the DOS Print command

to send a job to the printer port. The Print command causes printing delays.

Note: When you make changes on the DOS

Printing tab, they apply to DOS print jobs only. When you make changes on other tabs, they apply to all print jobs.

Printing from DOS

Printing from nonWindows DOS applications

Follow these steps if your application runs from the native DOS prompt, but does not run from the DOS prompt in Windows.

From the printer's Control Program, click the Options tab.

For help opening the Control Program, see “Opening the Control Program” on page 7.

Make sure Disable CJ1000 DOS Printing

(Enable DOS Printing to other Printers) is

not checked.

Exit Windows.

Start your DOS application.

Install the HP DeskJet 500C as the current printer in the DOS application from which you are printing.

If your application does not offer the HP DeskJet 500C printer driver, install the HP DeskJet 500 printer driver. You will not be able to print in color with the HP DeskJet 500 printer driver.

For help installing a printer, see your application user's documentation.

Create a print file using the "Print To File" function of your application. For help on printing to a file, see your application user's documentation.

Exit the DOS application.

Start Windows.

Start MS-DOS. For help, see your Windows

documentation.

Use this DOS command to copy the print file to the port where the printer is connected:

copy filename lptn /b

In the command example:

– copy is the DOS copy command. – filename is the name of the print file

you created.

–lptn is the port where your printer is

connected. For example, lpt1 or lpt2.

–/b instructs the computer to send the

data in binary form.

Note: Avoid using the DOS Print command

to send a job to the printer port. The Print command causes printing delays and may corrupt the print job.

Printing from DOS

Ordering Supplies

Appendix C

Ordering Supplies

To order Lexmark supplies, either contact your point of purchase or any Lexmark Authorized Supplies Dealer for a Lexmark dealer near you.

You may also order supplies from Lexmark over the telephone or from our web site:

http://www.lexmark.com

Check your printer registration card for the appropriate telephone number for your country.

Print cartridges

To order print cartridges from Lexmark, use these part numbers:

Cartridge type Part number

Standard Black 13620HC Standard Super Sharp

Waterproof Black Standard Color 13619HC High Yield Black 1380620 High Yield Super Sharp

Waterproof Black

13400HC

1361400

Parallel cable

To order an IEEE 1284-compatible parallel cable, use Lexmark part number 1329605.

Coated paper

For the best color and black and white printing results, use a coated paper such as Lexmark's High Resolution Premium Inkjet paper. To order this paper from Lexmark, use these part numbers:

Size Number of

sheets

Letter 100 1402780 A4 100 1402781

Part number

Photo paper

To order Inkjet Photo Paper from Lexmark, use these part numbers:

Size Number of

sheets

Part number

High Yield Color 1380619

Letter 20 1372481 A4 20 1372208

Ordering Supplies

Glossy film

Labels

To order Lexmark Inkjet Glossy Film from Lexmark, use these part numbers:

Size Number of

Ordering Supplies

Letter 10 1402795 Letter 50 1402750 A4 10 1402796 A4 50 1372361

Transparencies

To order Lexmark Inkjet Transparencies from Lexmark, use these part numbers:

Size Number of

Letter 20 1402797 A4 20 1402798

Greeting cards with envelopes

Each greeting card comes with an envelope. To order Inkjet Greeting Cards from Lexmark, use these part numbers:

sheets

Part number

To order Inkjet Labels from Lexmark, use these part numbers:

Sheet size

Letter 1 x 2-5/

Letter 2 x 4 in. 10 70X7251 A4 63.5 x

A4 99.1 x

* There are 20 sheets per pack.

Label size

8 in.

38.1 mm

67.7 mm

Labels per sheet

30 70X7250

21 70X7252

8 70X7253

Part number

Iron-on transfers for T-shirts

To order Inkjet Iron-On Transfers, use these part numbers:

Size Number of

sheets

Letter 10 1372480 A4 10 1402519

Part number

Size Number of

sheets

Letter 20 1372482 A4 20 70X7254

Ordering Supplies

Part number

Notices and safety information

Appendix D

Notices and safety information

Electronic emission notices

Federal Communications Commission (FCC) Compliance Information Statement

The Lexmark 1100 Color Jetprinter, Type 4096, has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment

and receiver.

• Connect the equipment into an outlet on a

circuit different from that to which the receiver is connected.

• Consult your point of purchase or service

representative for additional suggestions.

The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment.

To assure compliance with FCC regulations

Note:

on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1329605. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.

Any questions regarding this compliance information statement should be directed to:

Director of Lab Operations Lexmark International, Inc. 740 New Circle Road NW Lexington, KY 40550 (606) 232-3000

Notices and safety information

Industry Canada compliance statement

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Avis de conformité aux normes d’Industrie Canada

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

European Community (EC) directives conformity

This product is in conformity with the protection requirements of EC Council directives 89/336/EEC and 73/23/EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits.

A declaration of conformity with the requirements of the Directive has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France.

This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.

Japanese VCCI Notice

The United Kingdom Telecommunications Act 1984

This apparatus is approved under the approval number NS/G/1234/J/100003 for the indirect connections to the public telecommunications systems in the United Kingdom.

Safety information

• If your product is NOT marked with this

symbol , it MUST be connected to an electrical outlet that is properly grounded.

• The power cord must be connected to an

electrical outlet that is near the product and easily accessible.

• Refer service or repairs, other than those

described in the operating instructions, to a professional service person.

• This product is designed, tested and approved

to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.

Consignes de sécurité

• Si le symbole n'apparaît PAS sur votre

produit, ce dernier DOIT être branché sur une prise de courant mise à la terre.

• Le câble d'alimentation doit être connecté à

une prise de courant placée près du produit et facilement accessible.

• L'entretien et les réparations autres que ceux

décrits dans les instructions d'emploi doivent être effectués par le personnel de maintenance qualifié.

• Ce produit a été conçu, testé et approuvé pour

respecter les normes strictes de sécurité globale lors de l'utilisation de composants Lexmark spécifiques. Les caractéristiques de sécurité de certains éléments ne sont pas toujours évidentes. Lexmark ne peut être tenu responsable de l'utilisation d'autres pièces de rechange.

Notices and safety information

Norme di sicurezza

• Se il prodotto NON è contrassegnato con

questo simbolo DEVE essere collegato lo stesso ad una presa elettrica con messa a terra.

• Il cavo di alimentazione deve essere collegato

ad una presa elettrica posta nelle vicinanze del prodotto e facilmente raggiungibile.

• Per la manutenzione o le riparazioni, escluse

quelle descritte nelle istruzioni operative, consultare il personale di assistenza autorizzato.

• Il prodotto è stato progettato, testato e

approvato in conformità a severi standard di sicurezza e per l’utilizzo con componenti Lexmark specifici. Le caratteristiche di sicurezza di alcune parti non sempre sono di immediata comprensione. Lexmark non è responsabile per l’utilizzo di parti di ricambio di altri produttori.

Pautas de seguridad

• Si su producto NO tiene este símbolo, , es

IMPRESCINDIBLE conectarlo a una toma de corriente eléctrica con toma de tierra correcta.

• El cable de alimentación deberá conectarse a

una toma de corriente situada cerca del producto y de fácil acceso.

• Cualquier servicio o reparación deberá

realizarse por parte del personal cualificado, a menos que se trate de las averías descritas en las instrucciones de utilización.

• Este producto se ha diseñado, verificado y

aprobado para cumplir los más estrictos estándares de seguridad global usando los componentes específicos de Lexmark. Puede que las características de seguridad de algunas piezas no sean siempre evidentes. Lexmark no se hace responsable del uso de otras piezas de recambio.

Notices and safety information

Sicherheitshinweise

• Falls der Drucker nicht mit diesem Symbol

markiert ist, muß er an eine

ordnungsgemäß geerdete Steckdose angeschlossen werden.

• Das Netzkabel muß an eine Steckdose

angeschlossen werden, die sich in der Nähe des Geräts befindet und leicht zugänglich ist.

• Wartungsarbeiten und Reparaturen, mit

Ausnahme der in der Betriebsanleitung näher beschriebenen, sollten Fachleuten überlassen werden.

• Dieses Produkt und die zugehörigen

Komponenten wurden entworfen und getestet, um beim Einsatz die weltweit gültigen Sicherheitsanforderungen zu erfüllen. Die sicherheitsrelevanten Funktionen der Bauteile und Optionen sind nicht immer offensichtlich. Sofern Teile eingesetzt werden, die nicht von Lexmark sind, wird von Lexmark keinerlei Verantwortung oder Haftung für dieses Produkt übernommen.

Veiligheidsvoorschriften

• Zorg ervoor dat uw produkt is aangesloten op

een geaard stopcontact als het produkt NIET is gemarkeerd met det symbool .

• Het netsnoer moet worden aangesloten op een

gemakkelijk bereikbaar stopcontact in de buurt van het produkt.

• Neem contact op met een professionele

onderhoudstechnicus voor onderhoud en reparaties die niet in de bij het produkt geleverde instructies beschreven worden.

• Dit product is ontworpen, getest en

goedgekeurd om te voldoen aan strenge internationale veiligheidsvoorschriften. Deveiligheidsvoorzieningen van bepaalde onderdelen zullen niet altijd duidelijk zichtbaar zijn. Lexmark is niet verantwoordelijk voor het gebruik van andere vervangende onderdelen.

Notices and safety information

Sikkerhedsoplysninger

• Hvis dit produkt IKKE er markeret med dette

symbol , SKAL det sluttes til en stikkontakt med jordforbindelse.

• Ledningen skal sluttes til en stikkontakt, der er

tæt på produktet og som er let tilgængelig.

• Service og reparationer, som ikke er beskrevet

i brugsanvisningen, skal udføres af en kvalificeret tekniker.

• Dette produkt er udviklet, testet og godkendt i

overensstemmelse med Lexmarks verdensomspændende standarder for sikkerhed. Delenes sikkerhedsfunktioner kan være skjulte. Lexmark påtager sig intet ansvar for brugen af uoriginale reservedele.

Sikkerhetsinformasjon

• Hvis produktet ditt ikke er merket med dette

symbolet, , må det bare kobles til en stikkontakt som er jordet.

• Ledningen må være koblet til en stikkontakt

nær produktet. Stikkontakten må være lett tilgjengelig.

• La bare kvalifisert personale ta seg av service

og reparasjon som ikke er direkte beskrevet i bruksanvisningen.

• Dette produktet er utviklet, testet og godkjent i

overensstemmelse med strenge verdensomspennende sikkerhetsstandarder for bestemte Lexmark-deler. Delenes sikkerhetsfunksjoner kan være skjulte. Lexmark er ikke ansvarlig for bruk av uoriginale reservedeler.

Säkerhetsanvisningar

• Om produkten INTE är märkt med denna

symbol MÅSTE den anslutas till ett jordat vägguttag.

• Nätkabeln måste anslutas till ett lättåtkomligt

vägguttag i närheten av maskinen.

• Låt endast utbildad servicepersonal utföra

sådan service och sådana reparationer som inte beskrivs i handledningen.

• Denna produkt är utformad, testad och

godkänd för att uppfylla internationella säkerhetsbestämmelser när den används tillsammans med andra Lexmark-produkter. Säkerhetsegenskaperna för vissa delar är inte helt uppenbara. Lexmark frånsäger sig ansvaret om delar av ett annat fabrikat används.

Informació de seguretat

• Si el vostre producte NO està marcat amb el

símbol , S’HAURÀ de connectar a una presa elèctrica de terra.

• El cable de potència s’haurà de connectar a

una presa de corrent propera al producte i fàcilment accessible.

• Si heu de fer una reparació que no figuri entre

les descrites a les instruccions de funcionament, confieu-la a un professional.

• Aquest producte està dissenyat, comprovat i

aprovat per tal d'acomplir les estrictes normes de seguretat globals amb la utililització de components específics de Lexmark. Les característiques de seguretat d'algunes peces pot ser que no sempre siguin òbvies. Lexmark no es responsabilitza de l'us d'altres peces de recanvi.

Turvaohjeet

• Jos tuotteessa ei ole tätä tunnusta, , sen saa

kytkeä vain maadoitettuun pistorasiaan.

• Tuotteen verkkojohto on kytkettävä sitä

lähellä olevaan pistorasiaan. Varmista, että kulku pistorasian luo on esteetön.

• Muut kuin käyttöohjeissa mainitut huolto- tai

korjaustoimet on jätettävä huoltoedustajalle.

• Tämä tuote on testattu ja hyväksytty. Se

täyttää korkeat maailmanlaajuiset turvallisuusvaatimukset, kun siinä käytetään tiettyjä Lexmarkin valmistusosia. Joidenkin osien turvallisuusominaisuudet eivät aina ole itsestään selviä. Lexmark ei vastaa muiden kuin alkuperäisten osien käytöstä.

Notices and safety information

Informações de segurança

• Se o produto NÃO estiver marcado com este

símbolo, , é necessário ligá-lo a uma tomada com ligação à terra.

• O cabo deve ser ligado a uma tomada

localizada perto do produto e facilmente acessível.

• Para todos os serviços ou reparações não

referidos nas instruções de operação, deve contactar um técnico dos serviços de assistência.

• Este produto foi concebido, testado e aprovado

para satisfazer os padrões globais de segurança na utilização de componentes específicos da Lexmark. As funções de segurança de alguns dos componentes podem não ser sempre óbvias. A Lexmark não é responsável pela utilização de outros componentes de substituição.

Informações de segurança

• Se o produto NÃO estiver marcado com este

símbolo, , ele DEVE SER conectado a uma tomada elétrica com ligação à terra.

• O cabo de alimentação deve ser conectado a

uma tomada elétrica localizada perto do produto e de fácil acesso.

• Para todos os serviços ou reparações não

descritos nas instruções de operação, entre em contato com um técnico dos serviços de assistência.

• Este produto está projetado, testado e

aprovado para satisfazer os padrões globais de segurança para uso de componentes específicos da Lexmark. Os recursos de segurança de alguns componentes podem não ser sempre óbvios. A Lexmark não é responsável pelo uso de outros componentes de substituição.

Notices and safety information

Statement of limited warranty

Appendix E

Lexmark International, Inc., Lexington, KY

This warranty applies to the United States and Canada. For customers outside the U.S. and Canada, refer to the country-specific warranty information that came with your printer.

Lexmark 1100 Color Jetprinter

This Statement of Limited Warranty applies to this product if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark remarketer, referred to in this statement as “Remarketer.”

Warranty

Lexmark warrants that this product:

• Is manufactured from new parts, or new and

serviceable used parts, which perform like new parts,

• Is free from defects in material and

workmanship,

• Conforms to Lexmark’s official published

specifications, and

• Is in good working order.

If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair without charge.

If this product is a feature or option, this statement applies only when that feature or option is used with the product for which it was designed. To obtain warranty service, you may be required to present the feature or option with the product.

If you transfer this product to another user, warranty service under the terms of this statement is available to that user for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that user.

Warranty service

The warranty period is 12 months and starts on the date of original purchase as shown on the purchase receipt.

To obtain warranty service you may be required to present proof of original purchase. Warranty service will be provided at a Remarketer or a Lexmark designated location. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the designated location.

When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement may be a new or repaired item. The replacement item assumes the remaining warranty period of the original product.

Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not included in warranty service, or

Statement of limited warranty

damaged beyond repair. Also, such product must be free of any legal obligation or restrictions that prevent its exchange.

Before you present this product for warranty service, remove all programs, data, and removable storage media.

For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area, please contact Lexmark at 1-800-LEXMARK (1-800-539-6275), or on the World Wide Web at http://www.lexmark.com.

Extent of warranty

Statement of limited warranty

We do not warrant uninterrupted or error-free operation of a product.

Warranty service does not include repair of failures caused by:

• Modification or attachments

• Accidents or misuse

• Unsuitable physical or operating environment

• Maintenance by anyone other than Lexmark or

a Lexmark authorized servicer

• Operation of a product beyond the limit of its

duty cycle

• Failure to have installed a maintenance kit as

specified (if applicable)

• Use of printing media outside of Lexmark

specifications

• Use of other than Lexmark supplies (such as

toner cartridges, inkjet cartridges, and ribbons)

• Use of other than Lexmark product or

component

ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD.

Limitation of liability

Your sole remedy under this Statement of Limited Warranty is set forth in this section. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this Statement of Limited Warranty, you may recover actual damages up to the limit set forth in the following paragraph.

Lexmark's liability for actual damages from any cause whatsoever will be limited to the greater of 1) $5,000 or 2) the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable. In no event will Lexmark be liable for any lost profits, lost savings, incidental damage, or other economic consequential damages. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.

This limitation of remedies also applies to any developer of materials supplied to Lexmark. Lexmark’s and the developer’s limitations of remedies are not cumulative. Such developer is an intended beneficiary of this limitation.

Additional rights

Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations or exclusions contained in this statement may not apply to you.

This warranty gives you specific legal rights. You may also have other rights which vary from state to state.

Statement of limited warranty

Glossary

application software

driver font hard drive

icon inkjet

interface

MB (megabyte)

parallel interface

A software product, such as a spreadsheet or word processing program, that is designed for use on a personal computer.

see printer driver. A set of characters of a given size and style. A stand-alone hardware unit that offers additional data storage for

your computer and can read and store data on diskettes. Also called hard disk or fixed disk drive.

A representation or symbol. A non-impact printing technology that creates characters and

graphics by the composition of programmed patterns of ink dots. A data conversion device that allows communication between the

printer and the computer. See also parallel interface. A unit of measure for storage capacity. One megabyte equals

1,048,576 bytes. A type of connection that links a printer to a computer, by which

all 8 bits of a character are sent at the same time. See also interface.

print cartridge printer driver

printer setup

The ink reservoir and printhead unit. A program that translates the language of a software application

to the language of the printer so the two can communicate data. The printer driver is designed to provide the best print output

default setting for your printer.

Glossary

software application

Any program loaded on your computer used to perform a specific task; for example, a word processing or spreadsheet program.

Glossary

specialty media

Any print media that requires manual feeding. This includes envelopes, greeting cards, transparencies, iron-on transfers, index cards, and banner paper.

Glossary

Index

aligning print cartridges 32

banner printing 16

carrier contacts, cleaning 35 cartridges, see print cartridges coated paper

loading 12 ordering 57 types and sizes 20

continuous forms, printing

see banner printing

Control Program, opening 7

disposing of cartridges 26 DOS printing

changing print settings 54 from native DOS 55 to file 54

envelopes

loading 12 types and sizes 20

error messages 40

glossy film

loading 12 ordering 58 types and sizes 21

greeting cards

loading 12 ordering 58 types and sizes 22

iron-on transfers

loading 12 ordering 58 types and sizes 22

labels

loading 12 ordering 58 types and sizes 22

electronic emission notices 59 Energy Star 73

Index

banner paper 16 paper 10 specialty media 12

messages, error 40

print nozzles

cleaning 32

wiping 34 print quality 48 printer

parts 2, 3

power 41 printer driver, opening 7

opening

Control Program 7 printer driver 7 spool manager 8

ordering supplies 57

paper

banner 16 coated 57 loading 10 ordering 57 photo 57

types and sizes 20 parallel cable, ordering 57 photo paper

loading 12

ordering 57

types and sizes 21 print cartridges

aligning 32

cleaning carrier contacts 35

disposing of 26

installing 24

ordering 57

preserving 38

removing 24

replacing 24

storing 27

wiping nozzles and contacts 34

safety information 60 spool manager, opening 8 storing cartridges 27 supplies 57

transparencies

loading 12 ordering 58 types and sizes 21

United Kingdom Telecommunications Act

1984 60

warranty information 65

Index

User’s Guide Lexmark 1100 Color Jetprinter 17Z0124 3/27/98

You may use this form to communicate your comments about this publication, with the understanding that Lexmark may use or distribute whatever information you supply in any way it believes appropriate without incurring any obligation to you.

1. Did you find the book well organized? Yes ❒ No ❒

2. Was the content of the book accurate and complete? Yes ❒ No ❒

3. Was the book easy to use? Yes ❒ No ❒

4. What can we do to improve the book?

Reader’s Comment Form

_________

BUSINESS REPLY MAIL

FIRST CLASS MAIL PERMIT NO. 2659 LEXINGTON KY

POSTAGE WILL BE PAID BY ADDRESSEE Lexmark International, Inc.

Department F95, Building 035-3 740 NEW CIRCLE ROAD NW LEXINGTON KY 40511-9954

||||||||

||||||||||||||||

||||||||||

||||||||||||||||

NO POSTAGE

NECESSARY

IF MAILED

IN THE

UNITED STATES

– – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – –

Cut Along Line

– – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – –

Fold Here

–

Tape Please Do Not Staple Tape

References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equiv alent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility.

Energy Star

The EP A ENERGY STAR Computers program is a partnership effort with computer manufacturers to promote the introduction of energy-efficient products and to reduce air pollution caused by power generation.

Companies participating in this program introduce personal computers, printers, monitors, or fax machines that power down when they are not being used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program.

As an Energy Star Partner, Le xmark International, Inc. has determined that this product meets the Energy Star guidelines for energy efficiency.

Lexmark 1100 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Introducing the Lexmark 1100 Color Jetprinter

Using the printer parts

Using the printer software

Introducing the printer software

Loading paper and other media

Loading paper and other specialty media

Recommended paper types

Caring for your print cartridge

Installing or replacing a print cartridge

Aligning the print cartridge

Cleaning the print nozzles

Wiping the print nozzles and contacts

Cleaning print cartridge carrier contacts

Preserving print cartridges

Troubleshooting

Error messages

Miscellaneous problems

General printing problems

Paper feed problems

Poor print quality

Installing the printer software

Printing from DOS

Ordering Supplies

Notices and safety information

Electronic emission notices

Safety information

Statement of limited warranty

Glossary

Index