Setting up the printer software...............................................................................................................40
Setting up wireless printing.....................................................................................................................42
Installing the printer on an Ethernet network........................................................................................47
Changing port settings after installing a new network Internal Solutions Port......................................50
Setting up serial printing.........................................................................................................................51
Setting up the printer to fax....................................................................................................................53
Loading paper and specialty media............................................................64
Setting the Paper Size and Paper Type....................................................................................................64
Configuring Universal paper settings......................................................................................................64
Loading the standard or optional 250‑sheet or 550‑sheet tray..............................................................65
Loading the 2000‑sheet tray...................................................................................................................68
Loading the multipurpose feeder............................................................................................................72
Loading the envelope feeder..................................................................................................................74
Linking and unlinking trays......................................................................................................................75
Paper and specialty media guidelines.........................................................78
Paper guidelines......................................................................................................................................78
Supported paper sizes, types, and weights.............................................................................................81
Printing a document................................................................................................................................85
Printing on specialty media.....................................................................................................................85
Printing confidential and other held jobs................................................................................................88
Printing from a mobile device.................................................................................................................90
Printing from a flash drive.......................................................................................................................90
Printing information pages......................................................................................................................91
Canceling a print job................................................................................................................................92
Making copies.........................................................................................................................................93
Sending a fax.........................................................................................................................................113
Understanding jam numbers and locations..........................................................................................132
200 and 201 paper jams........................................................................................................................132
202 paper jam.......................................................................................................................................134
230–239 paper jams..............................................................................................................................135
240–249 paper jams..............................................................................................................................136
250 paper jam.......................................................................................................................................137
260 paper jam.......................................................................................................................................138
270–279 paper jams..............................................................................................................................138
280–282 paper jams..............................................................................................................................138
Paper menu...........................................................................................................................................144
Help menu.............................................................................................................................................222
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
Use care when you replace a lithium battery.
CAUTION—POTENTIAL INJURY: There is a danger of explosion if a lithium battery is incorrectly replaced.
Replace it only with the same or an equivalent type of lithium battery. Do not recharge, disassemble, or
incinerate a lithium battery. Discard used batteries according to the manufacturer's instructions and local
regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
• Disconnect all cords and cables from the printer before moving it.
• Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
Use only the telecommunications (RJ‑11) cord provided with this product or a 26 AWG or larger replacement when
connecting this product to the public switched telephone network.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If the power cord is misused, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of misuse. Remove the power cord from the electrical outlet before inspecting it.
Safety information8
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or
make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning
storm.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using multiple input options. If you purchased a
multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more
information, see
SAVE THESE INSTRUCTIONS.
www.lexmark.com/multifunctionprinters.
Learning about the printer9
Learning about the printer
Finding information about the printer
What are you looking for?Find it here
Initial setup instructions:
• Connecting the printer
• Installing the printer software
Additional setup and instructions for using the printer:
• Selecting and storing paper and specialty media
• Loading paper
• Configuring printer settings
Setup documentation—The setup documentation came
with the printer and is also available on the Lexmark Web
http://support.lexmark.com.
site at
User's Guide and Quick Reference Guide—The guides are
available on the Software and Documentation CD.
For updates, visit our Web site at
http://support.lexmark.com.
• Viewing and printing documents and photos
• Setting up and using the printer software
• Configuring the printer on a network
• Caring for and maintaining the printer
• Troubleshooting and solving problems
Instructions for:
• Connecting the printer to an Ethernet network
• Troubleshooting printer connection problems
Help using the prin ter softwareWindows or Mac Help—Open a printer software program
Networking Guide—Open the Software and
Documentation CD, and then look for Printer and
Software Documentation under the Pubs folder. From
the list of publications, click the Networking Guide link.
or application, and then click Help.
?
Click
to view context‑sensitive information.
Notes:
• Help is automatically installed with the printer
software.
• The printer software is located in the printer
program folder or on the desktop, depending on
your operating system.
Learning about the printer10
What are you looking for?Find it here
The latest supplemental information, updates, and customer
support:
• Documentation
• Driver downloads
• Live chat support
• E‑mail support
• Voice support
Lexmark Support Web site—
http://support.lexmark.com
Note: Select your country or region, and then select
your product to view the appropriate support site.
Support telephone numbers and hours of operation for
your country or region can be found on the Support Web
site or on the printed warranty that came with your
printer.
Record the following information (located on the store
receipt and at the back of the printer), and have it ready
when you contact customer support so that they may
serve you faster:
• Machine Type number
• Serial number
• Date purchased
• Store where purchased
Warranty informationWarranty information varies by country or region:
• In the US—See the Statement of Limited Warranty
included with this printer, or at
http://support.lexmark.com.
• In other countries and regions—See the printed
warranty that came with your printer.
Printer configurations
Note: Printer configuration may vary depending on your printer model.
Basic models
1
2
3
2
4
5
6
7
Learning about the printer11
1Automatic Document Feeder (ADF)
2Printer control panel
3Standard exit bin
4Multipurpose feeder
5550-sheet tray (Tray 1)
6550-sheet tray (Tray 2)
7Optional output bin
Selecting a location for the printer
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
options, leave enough room for them also. It is important to:
• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight, humidity extremes, or temperature fluctuations
– Clean, dry, and free of dust
• Allow the following recommended amount of space around the printer for proper ventilation:
3
2
1Right Side 20 cm (8 in.)
2Left Side31 cm (12 in.)
3Front51 cm (20 in.)
4Rear20 cm (8 in.)
5Top31 cm (12 in.)
5
4
3
2
1
1
5
4
Learning about the printer12
Basic functions of the scanner
The scanner provides copy, fax, and scan-to-network capability for large workgroups. You can:
• Make quick copies, or change the settings on the printer control panel to perform specific copy jobs.
• Send a fax using the printer control panel.
• Send a fax to multiple fax destinations at the same time.
• Scan documents and send them to your computer, an e-mail address, a flash drive, or an FTP destination.
• Scan documents and send them to another printer (PDF by way of FTP).
Understanding the ADF and scanner glass
Automatic Document Feeder (ADF)Scanner glass
A
Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media (such as magazine
clippings or lightweight carbonless forms).
You can use the ADF or the scanner glass to scan documents.
Using the ADF
The Automatic Document Feeder (ADF) can scan multiple pages, including duplex pages. When using the ADF:
• Load the document into the ADF faceup, short edge first.
• Load up to 75 sheets of plain paper in the ADF input tray.
• Scan sizes from 76.2 x 139.4 mm (3.0 x 5.5 in.) to 215.9 x 355.6 mm (8.5 x 14 in.).
• Scan documents with mixed page sizes (letter and legal).
• Scan media weights from 52 to 120 g/m
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings)
into the ADF. Place these items on the scanner glass.
2
(14 to 32 lb).
Learning about the printer13
Using the scanner glass
The scanner glass can be used to scan or copy single pages or book pages. When using the scanner glass:
• Place a document facedown on the scanner glass in the upper left corner.
• Scan or copy documents up to 215.9 x 355.6 mm (8.5 x 14 in.).
• Copy books up to 25.3 mm (1 in.) thick.
Understanding the printer control panel
1
12
ABC3DEF
*
6
MNO5JKL4GHI
9
WXYZ8TUV7PQRS
#0
2
3
4
5
8
7
6
ItemDescription
1DisplayView scanning, copying, faxing, and printing options as well as status and error messages.
2Keypad
12
4
GHI
7
PQRS
*
ABC3DEF
5
JKL
8
TUV
Enter numbers or symbols on the display.
6
MNO
9
WXYZ
#0
3Dial Pause
• Press to cause a two- or three-second dial pause in a fax number. In the Fax To field, a
Dial Pause is represented by a comma (,).
• From the home screen, press to redial a fax number.
• The button functions only within the Fax menu or with fax functions. When outside of the
Fax menu, fax function, or home screen, pressing
causes an error beep.
Learning about the printer14
ItemDescription
4Back
5Home
6Start
In the Copy menu, press to delete the right-most digit of the value in the Copy Count. The
default value of 1 appears if the entire number is deleted by pressing
In the Fax Destination List, press
manually. You can also press
deleted, another press of
In the E-mail Destination List, press
character is in a shortcut, then the shortcut is deleted.
Press to return to the home screen.
• Press to initiate the current job indicated on the display.
• From the home screen, press to start a copy job with the default settings.
• If pressed while a job is scanning, the button has no effect.
7Indicator lightIndicates the printer status:
• Off—The power is off.
• Blinking green—The printer is warming up, processing data, or printing.
• Solid green—The printer is on, but idle.
• Blinking red—Operator intervention is needed.
numerous times.
to delete the right-most digit of a number entered
to delete an entire shortcut entry. Once an entire line is
causes the cursor to move up one line.
to delete the character to the left of the cursor. If the
8Stop
Stops all printer activity
A list of options is offered once Stopped appears on the display.
Understanding the home screen
After the printer is turned on and a short warm-up period occurs, the display shows the following basic screen which
is re fe rred to as the ho me screen. Use th e h ome screen but to ns to initiate an ac tion such as c op ying, faxing, or sca nn ing;
to open the menu screen; or to respond to messages.
1
2
8
Ready
Touch any button to begin.
34567
Learning about the printer15
Display itemDescription
1CopyOpens the Copy menus
Note: From the home screen, you can also access the Copy menus by pressing a number on
the keypad.
2E-mailOpens the E-mail menus
3Menus
4FTPOpens the File Transfer Protocol (FTP) menus
5Status message bar
Opens the menus. These menus are available only when the printer is in the Ready state.
Note: This function must be set up by your system support person. Once it is set up, it
appears as a display item.
• Shows the current printer status such as Ready or Busy.
• Shows printer conditions such as Toner Low.
• Shows intervention messages to give instructions on what you should do so the printer can
continue processing, such as Close door or Insert print cartridge.
6Status/SuppliesAppears on the display whenever the printer status includes a message requiring intervention.
Touch it to access the messages screen for more information on the message, including how
to clear it.
7TipsAll menus have a Tips button. Tips is a context-sensitive Help feature within the display touch
screens.
8FaxOpens the Fax menus
Other buttons that may appear on the home screen:
Display itemFunction
Release Held FaxesIf this button is shown, then there are held faxes with a scheduled hold
time previously set. To access the list of held faxes, touch this button.
Search Held JobsSearches on any of the following items and returns search results:
• User names for held or confidential print jobs
• Job names for held jobs, excluding confidential print jobs
• Profile names
• Bookmark container or job names
• USB container or job names for supported extensions only
Held JobsOpens a screen containing all the held jobs
Lock DeviceThis button appears on the screen when the printer is unlocked and
Device Lockout Personal Identification Number (PIN) has been set.
Touching this button opens a PIN entry screen. Entering the correct
PIN locks the printer control panel (touch screen and hard buttons).
Unlock DeviceThis button appears on the screen when the printer is locked. The
printer control panel buttons and shortcuts cannot be used while it
appears.
Touching this button opens a PIN entry screen. Entering the correct
PIN unlocks the printer control panel (touch screen and hard buttons).
Learning about the printer16
Display itemFunction
Cancel JobsOpens the Cancel Jobs screen. The Cancel Jobs screen shows three
headings: Print, Fax, and Network.
The following items are available under the Print, Fax, and Network
headings:
• Print job
• Copy job
• Fax profile
• FTP
• E-mail send
Each heading has a list of jobs shown in a column under it which can
show only three jobs per screen. Each job appears as a button which
you can touch to access information about the job. If more than three
jobs exist in a column, then an arrow appears enabling you to scroll
through the jobs.
Using the touch-screen buttons
Note: Depending on your options and administrative setup, your screens and buttons may vary from those shown.
Sample touch screen
ButtonFunction
Home
Returns to the home screen
Scroll down
Opens a drop‑down list
Learning about the printer17
ButtonFunction
Left scroll decrease
Right scroll increase Scrolls to another value in increasing order
Left arrow
Right arrow
Submit
Scrolls to another value in decreasing order
Scrolls left
Scrolls right
Saves a value as the new user default setting
Back
Navigates back to the previous screen
Other touch-screen buttons
ButtonFunction
Down arrow
Up arrow
Unselected radio button
Moves down to the next screen
Moves up to the next screen
This is an unselected radio button. The radio button is gray to show it is unselected.
Learning about the printer18
ButtonFunction
Selected radio button
Cancel Jobs
Continue
This is a selected radio button. The radio button is blue to show it is selected.
Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print,
Fax, and Network.
The following items are available under the Print, Fax, and Network headings:
• Print job
• Copy job
• Fax profile
• FTP
• E-mail send
Each heading has a list of jobs shown in a column under it which can show only three
jobs per screen. Each job appears as a button which you can touch to access
information about the job. If more than three jobs exist in a column, then an arrow
appears enabling you to scroll through the jobs.
Touch this button when more changes need to be made for a job or after clearing
a paper jam.
Cancel
Select
• Cancels an action or a selection
• Cancels out of a screen and returns to the previous screen
Selects a menu or menu item
Learning about the printer19
Features
FeatureDescription
Menu trail line:
Menus > Settings > Copy Settings >
Number of Copies
Attendance message alert
A Menu trail line is located at the top of each menu screen. This feature acts as a
trail, showing the path taken to arrive at the current menu. It gives the exact location
within the menus.
Touch any of the underlined words to return to that menu or menu item.
The Number of Copies is not underlined since this is the current screen. If you touch
an underlined word on the Number of Copies screen before the Number of Copies
is set and saved, then the selection is not saved, and it does not become the user
default setting.
If an attendance message occurs which closes a function, such as copy or fax, then
a solid red dot appears over the function button on the home screen. This indicates
that an attendance message exists.
Additional printer setup20
Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
You can customize your printer connectivity and memory capacity by adding optional cards. The instructions in this
section explain how to install the available cards; you can also use them to locate a card for removal.
Accessing the system board to install internal options
Note: This operation requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
1 Open the system board door.
2 Loosen the screw(s) on the system board cover.
Additional printer setup22
3 Remove the system board cover.
4 Use the illustration below to locate the appropriate connector.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or connectors.
34
1Firmware and flash memory card connectors
2Memory card connector
3Lexmark Internal Solutions Port or printer hard disk connector
4Fax card connector
1
2
Additional printer setup23
Installing a memory card
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
An optional memory card can be purchased separately and attached to the system board. To install the memory card:
1 Access the system board.
2
3
1
2 Unpack the memory card.
Note: Avoid touching the connection points along the edge of the card.
3 Open the memory card connector latches.
4 Align the notches on the memory card with the ridges on the connector.
1
2
Additional printer setup24
1Notches
2Ridges
5 Push the memory card straight into the connector until it snaps into place.
6 Replace the system board cover and close the system board door.
1
2
3
Installing a flash memory or firmware card
Note: This task requires a flathead screwdriver.
The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed,
but the connectors are interchangeable.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
1
2 Unpack the card.
Note: Avoid touching any electrical components on the card.
2
3
Additional printer setup25
3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board.
1Plastic pins
2Metal pins
4 Push the card firmly into place.
Notes:
• The entire length of the connector on the card must touch and be flush against the system board.
• Be careful not to damage the connectors.
Additional printer setup26
5 Replace the system board cover and close the system board door.
1
2
3
Installing an Internal Solutions Port
The system board supports one optional Lexmark Internal Solutions Port (ISP). Install an ISP for additional connectivity
options.
Note: This operation requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
1
2 Unpack the ISP and plastic tee.
Note: Avoid touching the components on the card.
2
3
Additional printer setup27
3 Locate the appropriate connector on the system board.
Note: If an optional printer hard disk is currently installed, then the printer hard disk must first be removed. To
remove the hard disk:
a Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer
hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch
before pulling the cable out.
b Remove the screws holding the printer hard disk in place.
Additional printer setup28
c Remove the printer hard disk by pulling it upward to unseat the standoffs.
d Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then
remove the bracket. Set the printer hard disk aside.
Additional printer setup29
4 Remove the metal cover from the ISP opening.
2
1
5 Align the posts of the plastic tee to the holes in the system board, and then press downward until the tee snaps
into place. Be sure each post of the tee has latched completely, and that the tee is seated firmly onto the system
board.
Additional printer setup30
6 Install the ISP onto the plastic tee. Angle the ISP over the plastic tee, and then approach the plastic tee so that any
overhanging connectors will pass through the ISP opening in the system board cage.
7 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee.
8 Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place, but do not tighten the thumbscrew
at this time.
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