Dual Lens Mega-pixel
Cloud Camera
User Manual
Revision: 030701
Date: 2014/10/12
For firmware version v030701
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Table of Contents
LIST OF FIGURES AND TABLES ...................................................................................................... 4!
1.! INTRODUCTION ........................................................................................................................... 6!
2.! HARDWARE DESCRIPTION AND QUICK INSTALLATION/USAGE ................................ 8!
2.1.! MAJOR HARDWARE COMPONENTS. ....................................................................................... 8!
2.2.! QUICK INSTALLATION AND USAGE ....................................................................................... 10!
2.3.! WIRELESS CONNECTION (IF ROUTER/AP HAS WPS BUTTON) ........................................... 15!
2.4.! WIRELESS CONNECTION (IF WPS NOT SUPPORTED ON ROUTER/AP) .............................. 15!
2.5.! PUSH NOTIFICATION ............................................................................................................. 16!
3.1.! INFORMATION ....................................................................................................................... 19!
3.2.! VIDEO DISPLAY .................................................................................................................... 20!
3.3.! NETWORK ............................................................................................................................. 21!
3.4.! WIFI SECURITY ..................................................................................................................... 23!
3.5.! ADVANCED NETWORK ......................................................................................................... 25!
3.6.! VIDEO SETTINGS .................................................................................................................. 26!
3.7.! MOBILE VIDEO SETTINGS ..................................................................................................... 28!
3.8.! NIGHT MODE CONTROL ........................................................................................................ 29!
3.9.! EMAIL/FTP ALARM ................................................................................................................ 30!
3.10.! SPEAKER ALARM SETTINGS ................................................................................................ 33!
3.11.! NAS SETTINGS ..................................................................................................................... 34!
3.12.! CLOUD STORAGE SETTINGS ............................................................................................... 36!
3.13.! SD-CARD SETTINGS ............................................................................................................ 38!
3.14.! INFRARED THERMOMETER ................................................................................................... 40!
3.15.! SCHEDULING ........................................................................................................................ 41!
3.16.! LED DISPLAY CONTROL ...................................................................................................... 43!
3.17.! DATE/TIME ........................................................................................................................... 44!
3.18.! ADMIN ................................................................................................................................... 45!
3.19.! UPGRADE ............................................................................................................................. 46!
3.20.! REBOOT ................................................................................................................................ 47!
3.21.! SET TO FACTORY DEFAULT .................................................................................................. 48!
4.! FEATURES AND SPECIFICATIONS ...................................................................................... 49!
4.1.! FEATURES ............................................................................................................................ 49!
4.2.! SPECIFICATIONS ................................................................................................................... 50!
5.! PACKAGE CONTENTS ............................................................................................................ 52!
APPENDIX A. LIST OF TESTED NAT/ROUTER DEVICES ........................................................ 53!
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APPENDIX B. MAXIMUM ALLOWED VIDEO USERS ................................................................. 54!
APPENDIX C. PERFORMANCE INFORMATION .......................................................................... 55!
APPENDIX D. TROUBLE SHOOTING ............................................................................................. 57!
APPENDIX F. SNAPSHOT PICTURE ON ANY BROWSER ....................................................... 59!
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List of Figures and Tables
Figure 2-1: Major components in the front panel
Figure 2-2: Major components in the back panel
Figure 2-3: CLOUD CAMERA connection diagram.
Figure 2-4: Connect Ethernet cable to a switch/router.
Figure 2-5: The installation CD disk
Figure 2-6: The ID/Password card
Figure 2-7: Running window of CamView program
Figure 2-8: Pop-up play-video password window
Figure 2-9: Unplug the Ethernet cable to enable the WiFi function
Figure 3-1: Open the web configuration page from CamView software
Figure 3-2: CLOUD CAMERA Web configuration login page
Figure 3-3: CLOUD CAMERA Information page
Figure 3-4: Video display page
Figure 3-5: Network settings page for DHCP function
Figure 3-6: Network settings page for fixed IP address
Figure 3-7: WiFi security disabled page
Figure 3-8: WiFi security enabled page
Figure 3-9: WiFi testing page
Figure 3-10: Advanced network settings page
Figure 3-11: Video settings page
Figure 3-12: Mobile video settings page
Figure 3-13: Night Mode Control page
Figure 3-14: Email/FTP Alarm page
Figure 3-15: SMTP server settings page
Figure 3-16: Speaker Alarm Settings page
Figure 3-17: NAS Storage settings page
Figure 3-18: Cloud Storage Settings page
Figure 3-19: Cloud Storage Logged in page
Figure 3-20: SD-Card settings page
Figure 3-21: SD-Card information page
Figure 3-22: Infrared thermometer settings page
Figure 3-23: Schedule Management page
Figure 3-24: Led Control settings page
Figure 3-25: System date/time settings page
Figure 3-26: Admin settings page
Figure 3-27: Firmware upgrade settings page
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Figure 3-28: Firmware upgrade status page
Figure 3-29: System reboot settings page
Figure 3-30: System reboot under-going page
Figure 3-31: Stick on the reset button to set to the factory default
Figure 5-1: The Cloud Camera body
Figure 5-2: Power Adaptor
Figure 5-3: Quick installation guide
Figure 5-4: Ethernet cable
Figure 5-5: Installation CD
Figure 5-6: ID/Password Card
Table A-1: List of tested Wireless AP/router devices
Table A-2: List of tested Wired NAT/router devices
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1. Introduction
The Cloud Camera is designed for all day video surveillance on your
iPhone/iPad and Android mobiles/pads. The setup is truly 1-2-3 :
1. Connect the camera to the network
2. Download the app “lexacc” into your iPhone/iPad or Android
3. View video by the camera ID/password
The push notification is supported, so that you will get the notification from your
iPhone/iPad and Android once there is any events detected through the PIR body
sensor or sound detector on the camera, even when your mobile is on sleep mode.
The SD card recording is supported, and you could playback the recorded video
on your iPhone/iPad and Android. You could also do the SD card recording only
when there is PIR or sound detection to save the SD card storage size. The PIR and
sound detected recording has a 5 seconds pre-recording, so that you will always catch
the critical moment.
The NAS and cloud storage is supported. You can record the video files into any
normal NAS devices or to your Dropbox account. And you can playback those
recorded video files remotely on your mobile devices or computers.
For day & night usage, there are two video sensors/lens on the camera, one for
day and one for night. The day lens and night lens focus are separately tuned for day
light and Infra Red light for best video quality. No ICR, no mechanical problem.
Two-way audio is supported. You can monitor the synchronized video/audio and
talk to or warn the people around the camera from your iPhone/iPad and Android
once you got the push notification. There is a built-in speaker and a speaker jack is
provided so that you could connect any high power speaker to the camera for your
needs.
The WPS(WiFi Protected Setup) is supported. You could set up the WiFi
connection of the camera with the router by clicking the WPS button on the camera
and on the router at the same time. No more complicated WiFi configuration.
An infrared thermometer is provided. You could monitor the temperature of the
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environment of the camera. And you could setup the camera to trigger alarm when the
environment temperature is out of a specified range.
The Cloud Camera is ideal for securing small businesses, home offices and
residences. The Cloud Camera is a perfect replacement of the alarm system and baby
monitor in your house and shop. .
The differences
It’s very easy to see the video of the Cloud Camera, you only need to key in the
ID/Password of the CLOUD CAMERA any where in the world, you do not need to
remember the IP address or domain name or DDNS name or port number. And you
do not need to modify the settings(like port mapping, fixed IP, DDNS, virtual server) of
the NAT/router devices, it’s just a plug & play usage.
So, the differences are the followings:
♦ Public IP address needed ? No
♦ Dynamic DNS needed ? No
♦ Port mapping in router? No
♦ Virtual server in router ? No
♦ UPnP support in router ? No
♦ What’s needed ? ID and Password
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2. Hardware description and quick installation/usage
The CLOUD CAMERA is designed to be very easy to install and use. First, let’s
see the major components of the CLOUD CAMERA products.
2.1. Major hardware components.
The major components on the front panel of the CLOUD CAMERA products are
the followings :
1. Lens – the lens is inside the camera body and the focus of the lens is fixed, you do
not need to spend time to adjust the focus, the effective focus range is from 30cm
to infinity. There are two lens for day and night usage separately.
2. IR LED – there Is an IR LED for the night mode usage.
3. PIR – passive infrared sensor for body detection
4. Microphone – for receiving the audio/voice. Effective distance is about 5 meters.
5. Infrared thermometer – for measuring the environment temperature and alarm if
out of some temperature range.
6. Status indication LED (red) – this LED is to indicate the Internet connection status.
When the Internet connection is connected, the LED will be constant red light. If
there is any Internet connection problem, the LED will be blinking red light.
7. Ethernet indication LED (blue) – this LED is to indicate if the Ethernet link is ok
and packet traffic is sending/receiving. When the Ethernet cable is connected, the
LED is constant blue light. When there is packet sending/receiving, the LED is
blinking blue light.
8. SD card LED – for the indication of the SD card activity( recording ).
9. Micro-SD card slot – for inserting the micro SD-Card. (support up to 32G bytes)
10. Internal speaker – there is an internal speaker inside.
11. External speaker jack – for connecting external speaker.
12. WPS button – for the setup of the WiFi connection with WPS function.
13. Light detector – for switching between day time and night time automatically.
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Figure 2-1: Major components in the front panel
The major components on the back panel and bottom of the CLOUD CAMERA
products are the followings:
1. Bracket screw jack – this is the position to screw in the bracket of the CLOUD
CAMERA. With the bracket, you can put the CLOUD CAMERA on the desk, on
the wall or on the ceiling. (Bracket not provided)
2. Power jack – this is the place to plug in the power adaptor. The power needed for
this CLOUD CAMERA is 12V/1.0A, please make sure you are using the correct
power adaptor.
3. Ethernet jack – this is the place to plug in the RJ45 Ethernet cable. When the
Ethernet link is ok, the Ethernet indication LED on the front side will be blue light.
4. Reset button – this is the button to reset the CLOUD CAMERA to default factory
settings. You need to use a small stick like pencil or tooth stick to press the reset
button for more than 3 seconds to enable the reset function. Usually when you
forgot the administrator account, you will probably need to do this reset action to
reset to the default factory settings. Please refer to section 3.19 for more details.
Figure 2-2: Major components in the back panel
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2.2. Quick installation and usage
There are only three things that you need to do to see the video from the CLOUD
CAMERA.
1. Connect the CLOUD CAMERA to the home/office network.
2. Install the CamView/app software on the notebook/PC/mobiles.
3. Key in the ID/password of the CLOUD CAMERA(from the ID/Password card) on
the CamView, and then you can see the video.
First, Connect the CLOUD CAMERA to the home/office network
Please connect the CLOUD CAMERA accessaries to the CLOUD CAMERA body
correctly, including the power adapter and Ethernet cable, as shown in Figure 2-3.
And connect the other end of the Ethernet cable to the home network or office
network. Usually, this Ethernet cable is plugged into a home NAT/router device or an
Ethernet switch if in the office, as shown in Figure 2-4. Since the default settings of the
CLOUD CAMERA use DHCP function and very often there is a DHCP server on most
of the Home/office network, the CLOUD CAMERA should be connected to the
Internet immediately. The Internet status LED is constant red light to indicate this
good connection status. If the LED is blinking, please refer to section 3.3~3.5 to try
other network settings.
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Figure 2-3: CLOUD CAMERA connection diagram.
Figure 2-4: Connect Ethernet cable to a switch/router.
Second, Install the CloudCam/lexacc software on the
notebook/PC/mobiles
Please insert the installation CD into the CD-ROM drive in your notebook or personal
computer (must be running Microsoft Windows OS). Execute the program
CamViewInstaller-xxx.exe on the disk. The program will pop-up some windows about
the installation options, please press the “next” button to proceed with the installation.
After the installation is complete, there will be a CamView icon on the desktop of your
computer screen, please execute this icon. The CamView program will run
immediately.
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Figure 2-5: The installation CD disk
Third, Use CamView program to see the video
Figure 2-5 is the running window of the CamView program. If the computer and
CLOUD CAMERA is connected to the same network, the CLOUD CAMERA ID will be
displayed in the “Auto Search” list. You can double click the “Auto Search” to search
all the connected CLOUD CAMERAs any time. The only thing left right now for seeing
the video is to double click the CLOUD CAMERA ID item in the “Auto Search” list. For
example, if the CLOUD CAMERA ID is 001-001-029, you can then double click the
001001029 item in the “Auto Search” list to view the video. A window asking for
password input will pop up. Please key-in the password in your ID/Password card into
this field and click “ok”. The video will then be displayed on the window.
Figure 2-6: The ID/Password card
Notice 1:
1. You can modify this play-video password by entering into the web configuration
pages. Please refer to section 3.6 for more information.
2. You can also add the CLOUD CAMERA into the CameraList in the CamView
software to have more convenient video display, please refer to the user manual
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of the CamView software for more functions.
Notice 2:
1. For the iPhone usage, please download “lexacc” from App Store
2. For the iPad usage, please download “lexacc for ipad” from App Store
3. For the Android mobile phone/pad usage, please download “lexacc” from
Android Market.
Seeing the video in a remote location
After the CLOUD CAMERA is installed and you can see the video from the CamView
software in the local network, it’s very easy to see the video in a remote location. All
you need to do is add a camera item in the “CameraList” folder of the CamView
software, key in the CLOUD CAMERA ID and Password(from the ID/Password card).
And then double click this camera item. You will then see the Camera video
immediately. No further NAT/router setting modifications are needed.
Figure 2-7: Running window of CamView program
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Figure 2-8: Pop-up play-video password window
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2.3. Wireless connection (if router/AP has WPS button)
The Cloud Camera(w) can be connected to the home/office network through the
802.11 n wireless connection. If the router or AP has WPS button, then there are only
three simple steps that you need to do to have the wireless connection:
1. Unplug the Ethernet cable from the camera.
2. Click the WPS button on the router. And then click the WPS button on the camera
within one minute.
3. The yellow/blue/red led on the camera will be chasing. When the chasing stops
and blue led is on within one minute, the wireless connection is established.
2.4. Wireless connection (if WPS not supported on router/AP)
The CLOUD CAMERA can also be connected to the home/office network
through the 802.11 n wireless connection. There are only three things that you
need to do to have the wireless connection:
1. Set the WiFi security settings on the web configuration page.
2. Test if the WiFi settings are correct.
3. Unplug the Ethernet cable.
First, set the WiFi security settings on the web configuration page.
Make sure there is a WiFi router or AP on your home or office network. Write down
the WiFi security parameters used in this WiFi AP/router, including the SSID , security
mode, encryption protocols and the “key” values. The supported WiFi security mode
of the CLOUD CAMERA is WEP(64 bits and 128 bits) and WPA-PSK(TKIP and AES).
In most of the home/office WiFi environment, this is quite enough.
The easiest way to set the WiFi settings on the CLOUD CAMERA is through
CamView software. Right-click the searched CLOUD CAMERA in the “Auto Search”
list and click the “Web Configure” to open the login window of the CLOUD CAMERA.
Fill in all the WiFi security parameters you have written down. The WiFi configuration
is complete now.
Please refer to section 3.4 for more detailed description if needed
.
Second, test if the WiFi settings are correct
You can now test if the above WiFi settings are correct. Click the “WiFi test” on the
“WiFi Security” settings web page. The testing result will be displayed in less than 60
seconds. If the test is failed, please check the WiFi security parameters and test
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again.
Third, unplug the Ethernet cable
If the WiFi test is successful, you can then enable the WiFi connection by unplugging
the Ethernet cable from the CLOUD CAMERA. The CLOUD CAMERA will detect the
Ethernet cable unplugged condition and start the WiFi connection. After the WiFi is
connected, the CLOUD CAMERA will connect to the Internet immediately.
Notice :
1. Please remember that the WiFi connection will use a different IP address, you will
need to do the “Auto Search” function in the CamView again to find the CLOUD
CAMERA again after the WiFi is connected.
2. If you want to switch back to the wired Ethernet connection, just plug in the
Ethernet cable into the CLOUD CAMERA again. Do not need to disable the WiFi
function on the web pages.
Figure 2-9: Unplug the Ethernet cable to enable the WiFi function
2.5. Push notification
The CLOUD CAMERA supports push notification when using the iPhone/iPad
or Android devices. So that when there is alarm from PIR, motion detection or
sound detection, your mobile device will receive alarm notification. You can
immediately playback the recorded video(if SD card inserted) or do a live view.
Please download the “lexacc” app from App Store for iPhone.
Please download the “lexacc for ipad” app from App Store for iPad.
Please download the “lexacc” app from Android Market for Android devices
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To enable the push notification, go to the settings page of the specific camera,
choose “alarm notification”, key in the login account( default is “admin”, no
password ), and enable the alarm condition( PIR, motion detection or sound
detection) you want. That’s all.
The mobile device will receive push notification immediately when the alarm is
triggered. If the SD card is inserted, the camera will start SD card recording
when the alarm condition is detected. And the recording will include 5 seconds
of pre-recording.
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3. Web configurations
You can login into the web configuration page by directly key-in the IP address of
the CLOUD CAMERA or right-click the searched CLOUD CAMERA in the “Auto
Search” list of the CamView software and click the “Web Configure” to open the login
window of the CLOUD CAMERA.
Figure 3-1: Open the web configuration page from CamView software
The default login account is “admin”, leave the Password field empty.
Figure 3-2: CLOUD CAMERA Web configuration login page
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3.1. Information
The first page of the web configuration of the CLOUD CAMERA is the
information page. You can see the model name/firmware version, CLOUD CAMERA
ID, registration status, network type and current video settings( bandwidth, resolution)
in this page.
The CLOUD CAMERA can be viewed remotely by the CamView software only
when the CLOUD CAMERA is registered. If this CLOUD CAMERA is not registered,
please check the Ethernet wiring of your network environment. The “Network type”
field displays the network connection(wired or wireless) and method(DHCP, PPPoE
or static ip) the CLOUD CAMERA is running. The “Video users” field displays the
number of connected video viewing users.
Figure 3-3: CLOUD CAMERA Information page
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3.2. Video Display
This display page allows you to view the video display of the Cloud Camera. For
the first time use of this display on a computer, an activeX component will be
automatically downloaded into the browser. This could take some time, depends on
the internet speed. The component is downloaded from a public domain, so that the
computer must be connected to the Internet.
If you want to modify the video display screen size, please refer to section 3.6 for
more details.
Figure 3-4: Video display page
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3.3. Network
The Network page allows you to modify the network settings of the wired
Ethernet. The default settings use DHCP to obtain an IP address automatically. In
most of the home and office network environment, there is a DHCP server running. In
this situation, by using this default settings, the CLOUD CAMERA can work
immediately in most of the time.
If the Ethernet cable is unplugged, the CLOUD CAMERA will lose connection.
But as soon as the Ethernet cable is plugged in again, the CLOUD CAMERA will
obtain a new IP address immediately.
Figure 3-5: Network settings page for DHCP function
If the network environment does not support DHCP function, you will need to set the
network settings of the CLOUD CAMERA manually. Please fill all the fields including
“IP address”, “Subnet mask”, “Default gateway” and “DNS server” to let the network
work. All these settings must be correct for your network environment, otherwise the
CLOUD CAMERA can not work.
The default setting is “Obtain an IP address automatically”.
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Figure 3-6: Network settings page for fixed IP address
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3.4. WiFi security
You can use the wireless to connect the CLOUD CAMERA to the network. If your
network environment has a 802.11 n router or AP running, you can check the “Enable
WiFi function” button to use the wireless.
Figure 3-7: WiFi security disabled page
In order to use the wireless network, you need to fill the following fields:
1. SSID – this is the ID of the wireless router or AP of your wireless network
environment, must be set correctly.
2. Security mode – this is the security mode used in the wireless router or AP. Need
to choose one of the three modes – None, WEP and WPA-PSK.
WEP : Wireless Encryption Protocol.
WPA : WiFi Protected Access.
PSK : Pre-Shared Key.
TKIP : Temporal Key Integrity Protocol.
AES : Advanced Encryption Standard.
3. WEP mode – when the WEP mode is chosen, you need also choose between
64-bit(5 char), 64-bit(10 hex), 128-bit(13 char) and 128-bit(26 hex) encryption
mode, and then fill the WEP key correctly.
4. WPA-PSK mode - when the WPA-PSK mode is chosen, you need also choose
between TKIP and AES encryption mode, and then fill the WPA-PSK key
correctly. WPA2-PSK is also supported. But WPA Enterprise or WPA2 Enterprise
is not supported.
All the fields in this page must be filled correctly with the same settings the wireless
router or AP using.
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Figure 3-8: WiFi security enabled page
You can click the “WiFi test” button to check if the CLOUD CAMERA can connect to
the wireless network for these settings. You will need to unplug the Ethernet cable to
enable the wireless connection after the “WiFi test” is successful.
You can click the “WiFi scan” button to scan for all the available access points
nearby.
If you want to define fixed IP address when using WiFi connection, please press the
“IP address” button and key in your preferred IP address.
After the setting and “Save&Apply”, do not need to restart the CLOUD CAMERA to
let the WiFi work, only need to unplug the Ethernet cable.
The default setting is “Disable WiFi Function”.
Figure 3-9: WiFi testing page
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3.5. Advanced Network
In some special situation, your network environment only provides PPPoE
connection(ADSL service), there is no NAT/router available. You will then need to set
the PPPoE settings in the “Advanced Network” page. Only the PPPoE username and
password are needed to let PPPoE work. After the “Save&Apply” button is pressed,
the PPPoE function will work immediately. You can check the “Registration status” in
the “Information” page to see if the CLOUD CAMERA is registered using the PPPoE
connection.
Please be noticed that the DHCP or static IP settings in the “Network” page can
work together with the PPPoE connection. Only that the PPPoE has higher priority, so,
if the PPPoE is working, the CLOUD CAMERA will use PPPoE to connect to the
Internet.
The default setting is “Disable PPPoE”.
Figure 3-10: Advanced network settings page
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3.6. Video Settings
The CLOUD CAMERA is designed to provide high quality video for viewing from
CamView software. In this page, you cam modify some settings related to the video
viewing:
1. Password(play video) – this is the password needed for viewing the video from the
CamView software. Together with the CLOUD CAMERA ID, you can view the
video of this CLOUD CAMERA anywhere in the world through the Internet.
2. Internet speed – this is the Internet bandwidth of your network environment.
Higher value will generate higher video quality. But if your internet connection can
not provide more bandwidth than the specified value, the video quality could
degrade. So, please key in a value that is lower than your internet bandwidth.
3. Select resolution & frame rate automatically – you can let the system select the
suitable video resolution and frame rate automatically for you. The selection is
based on the “Internet speed” value. This is the recommended default setting.
4. Resolution – there are four choices : 320x240, 640x480, 1024x768 and 1280x800.
If you decided to choose the value manually, you can choose one of the four
values. But, please be noticed that if the Internet speed is slow(low value), high
resolution(1280x800) or frame rate could cause very bad video quality.
5. Frame rate – the video frame display rate. Higher value means faster movement
and continuity in the video display.
6. Favor/Preference – choose between “Video motion”, “Image quality”, “better
quality” and “best quality”. When the real bandwidth is not enough for the selected
“Internet speed”, the system will need to degrade the video motion or image
quality. This selection will decide if the user want to maintain the “video motion” or
“image quality” when the internet speed is not good enough.
7. Brightness – the brightness of the video, lower value means darker display.
8. Sharpness – the sharpness of the video, higher value means sharper video.
9. Low light sensitivity – The low light sensitivity could be normal, high or very high.
When the low light sensitivity is high, the system could see better video clearance
under low light situation, but the moving object will not be very clear under this low
light environment. Under very dark environment, set to “very high” will get better
video clearance. The default value of this setting is “high”.
10. Video color – choose between “colored” and “black&white”.
11. Video flip – can do “normal” or “flip” video display, this is needed if the Cloud
Camera is hung on the ceiling or wall.
12. Outdoor/Indoor video – for better video display quality, modify this setting when
taking indoor or outdoor video. The default setting is “Outdoor video”, in most
cases, this is also ok for indoor usage. Under some special cases, there could be
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some strip lines on the video display when the Cloud Camera is taking indoor
video. In this situation, change the setting to “Indoor video” will solve the problem.
Please also be noticed that in “Indoor video” setting, the video display of outdoor
view is very vague. For indoor usage, if there is strong sun light into the room,
please select the “Indoor+sun light” choice.
13. Enable/disable audio microphone – you can enable or disable the audio
microphone on the CLOUD CAMERA. If disable, there will be no voice on the
CamView video viewing.
14. Enable/disable time display on video – if enabled, the date/time of the system will
be displayed on the left-upper corner of the video.
When this modification is “Save&Apply”ed, it works immediately, but all the
connected video viewing users will be disconnected.
Figure 3-11: Video settings page
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3.7. Mobile Video settings
The CLOUD CAMERA is able to be viewed from a 3G mobile phone, please
download “lexacc”/”lexacc for ipad” software from App Store for iPhone/iPad and
“lexacc” from Android Market for Android Mobiles and pads..
The video frame rate, resolution and bandwidth for 3G mobile access could be
set independently from the video settings for CamView(PC) access. The maximum
allowed resolution is 1280x800 and maximum allowed bandwidth is 2M bps.
Figure 3-12: Mobile video settings page
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3.8. Night mode control
The Cloud Camera is able to work both in day time and night time. There is an IR
LED that can let the Cloud Camera see the objects in the night time. This night mode
control page is to control when the time the IR LED will be on. There are three ways to
control the night mode( IR LED ) :
1. Automatic day and night mode switch : the Cloud Camera will
automatically turn on the IR LED when the night time is arrived or the
environment is becoming dark. There is a light sensor on the Cloud
Camera that is doing this light detection.
2. Scheduled time of night mode : the Cloud Camera can also be scheduled
to turn on the IR LED in a time range of each day.
3. Manual night mode control : the Cloud Camera can be manually forced to
night mode( IR LED on ) or day mode( IR LED off ).
In order to get better video color display during day time and night time, there are
two video sensors and two lens on the Cloud Camera for day and night separately.
This make sure the video color quality is excellent compared to other Cloud Camera.
Figure 3-13: Night mode control page.
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3.9. Email/ftp alarm
The Cloud Camera provides the Email/ftp function, you can enable or schedule
the Email/ftp ability in this page, the Cloud Camera will then send out an email with a
jpeg picture attached in the email and/or send out the jpeg picture file to a ftp server.
The related settings are explained below:
1. Email/FTP trigger – choose between “motion”, “D/I”, “schedule” and “disable”
A. If “motion” is selected, it means that when there is a motion detected, the
system will send out the email and/or ftp with the captured video snapshot.
B. If “PIR” is selected, it means that when there is a PIR alarm detected, the
system will send out the email and/or ftp with the captured video snapshot.
If the PIR alarm is constantly on, the Cloud Camera will keep sending out
email/ftp message every second for up to 30 seconds.
C. If “schedule” is selected, it means that the email/ftp alarm detection and
triggering will be scheduled by the “scheduling” in section 3.15.
D. “disable” will disable the email/ftp alarm.
2. Motion sensitivity – there are 10 possible choices in this field.
“High” means high sensitivity, i.e., the motion detection is triggered by a very
small movement in the video image. If “High” is selected and the size of the
moving object is larger than about 1% of the whole video area, it is detected.
Please be noticed that the real size of the object could be large or small, anyway,
the detection is only based on the relative size of the object. Probably a small
pencil moving near the Cloud Camera could be detected, but a moving car far
away from the Cloud Camera could not be detected.
“Low” means low sensitivity, i.e., the motion detection is triggered by a very large
movement. If the size of the moving object is larger than about 10% of the whole
video area, it is detected. “Median” means 3% to trigger the detection.
3. Trigger Interval – this is to control the time interval of consecutive triggering of
sending the email/ftp alarm. For example, if this value is set to 10 seconds, it
means that the system will wait at least 10 seconds for sending next email/ftp
alarm.
4. Send email message – if this item is enabled, the Cloud Camera will send out an
email message with the jpeg picture attached to the specified email account.
5. Email recipient#1~#3 – this is the email address to receive the detection notice
message. An email message with the jpeg picture file named by the date/time of
the triggered moment will reach this address.
6. Send FTP message – if this item is enabled, the Cloud Camera will send out a
jpeg picture file to the specified ftp account.
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7. FTP server – this is the FTP server address to receive the jpeg file.
8. FTP username/password – this is the username/password to login into the FTP
server, so, this triggered jpeg file will be allowed to reach this FTP server.
9. Remote folder – the jpeg file will be put under this folder of the FTP server.
When this modification is “Save&Apply”ed, it works immediately, but all the
connected video viewing users will be disconnected.
The default setting is “Disable”.
Figure 3-14: Email/FTP Alarm page
For the email message to work, a SMTP server is required. Click the “advanced”
button will display the SMTP server settings page. A default SMTP server is provided,
so that the user does not need to use a specific SMTP server. But, any way, the user
could also specify his own SMTP server.(SSL security is not supported)
1. SMTP server – this is the SMTP server that will help to transfer the email message.
This server is irrelevant to the “Email recipient” address.
2. SMTP username/password – this is the account to use the SMTP server to
transfer the email message. The SMTP server and username/password account
are only for transfer the email message to the “Email recipient”, the “Email
recipient” could be on another email server or any reachable email address. The
username and password fields could be left empty if no authentication is needed
for the SMTP server.
3. SMTP server test – after the settings are filled, you could press “SMTP server
test” to check if all the settings are correct. If the default SMTP server is choosed,
it will test the default SMTP server.
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Figure 3-15: SMTP server settings page
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3.10. Speaker Alarm settings
The Cloud Camera provides speaker alarm function, a PIR or video motion
detection could trigger the speaker alarm. The duration of the alarm could also be set.
The related settings are explained below:
1. Speaker alarm trigger– select the trigger mode of the speaker alarm
A. Motion trigger – if this is selected, the speaker alarm signal will be active
when video motion is detected. The detection sensitivity is set In the “motion
detection” page.
B. PIR trigger – if this is selected, the speaker alarm will work when the PIR
sensor is detected..
C. Schedule – if this is selected, the speaker alarm is scheduled according to
the settings of scheduling in section 3.13.
D. Disable–disable the speaker alarm.
2. Alarm loop times – this is the number of the loop times of the speaker alarm.
3. Alarm audio – you can use the default audio as the alarm audio or use your
recorded audio as the alarm audio. Just click the “Start Audio Record” to start
recording your own alarm audio. The maximum allowed record audio is 30
seconds.
Figure 3-16: Speaker Alarm Settings page
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3.11. NAS settings
The Cloud Camera provides the recording of the video files into a standard NAS
( Network Access Storage ) device. The Cloud Camera connects to the NAS device
using the standard LMX_NS/CIFS/SSN protocols that are the same as the Microsoft
Windows network neighborhood protocols. This makes the Cloud Camera easily
record the video files to all the standard NAS devices in the market. Since there are a
lot of different choices, including prices and scales, users can decide by themselves
which is best for their needs. By using this function, the standard NAS device is
becoming a NVR ( Network Video Recorder ) device.
Notice : the Cloud Camera can only do NAS recording or Cloud recording at the
same time. NAS recording and cloud recording can not be enabled at the same time.
1. If the “Always Recording” is selected, the system will start to record to the NAS
storage device immediately and keep recording always. If the “Schedule
Recording” is selected, the system will do the NAS recording according to the
“scheduling” in section 3.15. “Disable Recording” will disable this NAS recording.
2. When doing the NAS recording, the system will check the free disk space of the
NAS device. If the free disk space is less than the specified number, the system
will do “Circular recording”( overwrite the oldest recorded files of this Cloud
Camera in the NAS device ) or “Stop recording” as selected. If the “keep recorded
video for xx days” is selected, the system will do circular recording and over write
the recorded video files older than xx days ago.
3. The Cloud Camera can connect to the NAS device by using the “NAS IP address”.
If the NAS device uses a fixed IP address( either in the local area network or in the
public internet), the Cloud Camera can connect to it by the “NAS IP address”.
4. The “Shared folder name” is the folder in the NAS device that will record the video
files of the Cloud Camera.
5. The “NAS access account” and “NAS access password” are the username and
password to login into the specified “Shared folder name” of the NAS device.
6. NAS Scan – use this to scan for some specific NAS devices in the same network.
Not all the NAS devices are supported for this scan function.
7. NAS Info – display the NAS storage capacity and available disk space.
8. Configure NAS(web) – click this to connect to the web configuration page of the
NAS device. Need to key in the login username/password of the NAS device.
9. Access NAS files – on the Microsoft Windows platform, click this to access the
files on the NAS devices.
In the Microsoft Windows environment, you can access to the NAS device by
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keying the URL address \\”NAS name”\”shared folder name” or \\”NAS IP
address”\”shared folder name” in the windows Internet Explorer, and then key in the
“NAS access account” and “NAS access password” to the prompted login window.
The video files are recorded under the subfolder IPCamRecordFiles/Recording/ID-ID,
where ID is the ID of this Cloud Camera. All the recorded files are with the name of
hhmmss.crf format, where hh is the hour, mm is the minute, ss is the second of the
starting time of the recording video. The files are segmented every five minutes.
Users can use the free bundled CamPlay software to play back the video files.
Figure 3-17: NAS Storage Settings page
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3.12. Cloud Storage Settings
The Cloud Camera provides the recording of the video files into the Dropbox as
the cloud storage. You can use your Dropbox account to do the recording and
remotely playback the recorded video files on your mobile devices or computers.
1. If the “Always Recording” is selected, the system will start to record to the cloud
storage device immediately and keep recording always. If the “Schedule
Recording” is selected, the system will do the cloud recording according to the
“scheduling” in section 3.14. “Disable Recording” will disable this cloud recording.
2. When doing the cloud recording, the system will check the free disk space of the
cloud device. If the free disk space is less than the specified number, the system
will do “Circular recording”( overwrite the oldest recorded files in the cloud device )
or “Stop recording” as selected. If the “keep recorded video for xx days” is
selected, the system will do circular recording and over write the recorded video
files older than xx days ago.
Notice : the Cloud Camera can only do NAS recording or Cloud recording at the
same time. NAS recording and cloud recording can not be enabled at the same time.
Figure 3-18: Cloud Storage Settings page
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Figure 3-19: Cloud Storage logged in page
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3.13. SD-Card settings
The Cloud Camera provides the recording of the video files into a standard Micro
SD-Card. Since this recording is directly to the SD-Card, there is no network packets
loss problem when recording to remote device through internet.
Notice : The resolution and frame rate of the recorded video is the same as that
set for the video settings.
1. If the “Always Recording” is selected, the system will start to record to the
SD-Card immediately and keep recording always. If the “Schedule Recording” is
selected, the system will do the SD-Card recording according to the “scheduling”
in section 3.15. “Disable Recording” will disable this SD-Card recording.
2. When doing the SD-Card recording, the system will check the free disk space of
the SD-Card. If the disk space is full (no free disk space), the system will do
“Circular recording”( overwrite the oldest recorded files in the SD-Card ) or “Stop
recording” as selected.
3. SD-Card status – the SD-Card inserted or removed status is displayed here.
4. SD-Card files – as shown in fig.3-14, all the recorded video files with information
including file name and recorded time are listed in this page under the directory of
each date. The recorded file could be separately downloaded or deleted on this
page.
5. Format SD Card – this is to format the SD card, all data on the SD card will be
erased.
Figure 3-20: SD-Card Settings page
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Figure 3-21: SD-Card information page
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3.14. Infrared thermometer
There is an infrared thermometer on the camera, it will display the environment
temperature on the video display screen on the computer or mobiles.
You could also set a range for the thermometer to trigger the schedule event.
When the environment temperature is out of the range, the scheduled event of
email/ftp, speaker alarm, NAS recording or SD card recording will start according to
the schedules set on section 3.14.
Figure 3-22: Infrared thermometer settings page
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3.15. Scheduling
The Cloud Camera provides the scheduling function for the motion detection
triggered email/ftp sending and/or the NAS recording with the individual parameters
set in the . “Email/ftp alarm” settings and the “NAS settings” page. Totally 12 schedule
list items are allowed. There is no conflict check for the scheduling, it means that the
scheduling time could be overlapped, and the Cloud Camera will do all the scheduled
events during the overlapped time period. For the scheduling of the Email/ftp sending
and/or NAS recording, the “Schedule” option must enabled in the “Email/ftp alarm”
settings and/or the “NAS settings”.
1. Schedule list – all the scheduling are listed in this area. Each listed item can be
modified or deleted by pressing the “Edit” or “Delete” button.
2. Email/ftp Alarm – for each scheduling, if this is selected and the “Motion
triggered” , “PIR triggered” and/or “Temperature” is enabled, the Cloud Camera
will trigger the email/ftp sending in the scheduled time period when the video
motion is detected, PIR alarm is detected and/or “temperature” is out of range.
3. Speaker Alarm – for each scheduling, if this is selected and the “Motion triggered”,
“PIR triggered” and/or “Temperature” is enabled, the Cloud Camera will trigger the
speaker alarm in the scheduled time period when the video motion is detected,
PIR alarm is detected and/or “temperature” is out of range.
4. NAS/cloud Record – for each scheduling, if this is selected, either “Continuous” or
“Motion triggered” or “PIR triggered” or “Temperature” could be enabled. For
“Continuous”, it means that the Cloud Camera will do the video recording to the
NAS/cloud device during the whole scheduled period. For “Motion triggered”, “PIR
triggered” and/or “Temperature”, it means that the Cloud Camera will do the video
recording to the NAS/cloud device for 30 seconds during the scheduled period
each time when the video motion is detected, PIR alarm is detected and/or
“temperature” is out of range. There is a five seconds pre-recording of the
triggered recording to keep the critical moment recorded.
5. SD-Card Record – for each scheduling, if this is selected, either “Continuous” or
“Motion triggered” or “PIR triggered” or “Temperature” could be enabled. For
“Continuous”, it means that the Cloud Camera will do the video recording to the
SD-Card during the whole scheduled period. For “Motion triggered”, “PIR
triggered” and/or “Temperature”, it means that the Cloud Camera will do the video
recording to the SD-Card for 30 seconds during the scheduled period each time
when the video motion is detected, PIR alarm is detected and/or “temperature” is
out of range. There is a five seconds pre-recording of the triggered recording to
keep the critical moment recorded.
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6. For the scheduling period, can choose between “Every week”, “Every day” or
“Fixed time” :
A. For “Every week”, can choose week days of the week and set the time
duration of each day.
B. For “Every day”, can set the time duration of every day for the scheduling.
C. For “Fixed time”, can set the starting date/time and the end date/time of the
scheduling period.
Figure 3-23: Schedule management page
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3.16. Led Display Control
The CLOUD CAMERA provides the Led Display Control function, you can
enable or disable the led display/indication on the front panel of the Cloud Camera
device. The related settings are explained below:
1. Normal led display – select this to enable the status led and ethernet led display.
2. Turn off led display always – select this to disable the status led and ethernet led
display.
3. Turn off led display after network connected – select this then the led will display
when the Internet connection has some problem, the led display will be off when
the Internet connection is successful.
Figure 3-24: Led Control settings page
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3.17. Date/Time
The CLOUD CAMERA can synchronize the date/time with the universally
available time server( for example stdtime.gov.tw) through NTP protocol. The
date/time will then be corrected with the time server anytime when the Internet is
connected.
Users can choose the different TimeZone of their areas to display the correct
time. For some TimeZone areas, the “Daylight Saving Time” could be enabled or
disabled. When the “Daylight Saving Time” is enabled, the start and stop time of the
Daylight Saving Time could be edited.
The camera has an internal real time clock that can maintain the date/time even
when the camera is not connected to internet.
Figure 3-25: System date/time settings page
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3.18. Admin
In this page, you can modify the web login account. With this account, you can
login to the CLOUD CAMERA and do any modifications. The default account is
“admin” without password. If the login account is forgotten, you can reset the CLOUD
CAMERA to the factory default settings by following the steps in section 3.19 and
login with the “admin” account.
Please be noticed that this account is different from the video play password in
the “Video settings” page.
Figure 3-26: Admin settings page
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3.19. Upgrade
If there is some new firmware available from the supplier of this CLOUD
CAMERA, you can upgrade the firmware on this page. Please ask for the correct
information about FTP server, username/password account and firmware filename
from your supplier, and then do this upgrade. A status message about the percentage
done in the upgrade procedure is displayed. Please be noticed that during the
upgrade procedure, do not power off the CLOUD CAMERA. After the upgrade
procedure is finished, the system will restart automatically.
You can upgrade from the ftp server or from the local file in your computer.
During this upgrade procedure, do not try to modify other settings or view the video.
Figure 3-27: Firmware upgrade settings page
Figure 3-28: Firmware upgrade status page
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3.20. Reboot
You can restart the CLOUD CAMERA manually on this page. All the connected video
viewing users will be disconnected.
Figure 3-29: System reboot settings page
Figure 3-30: System reboot under-going page
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3.21. Set to factory default
For some reason, for example you forgot the web login password, you may want
to set the CLOUD CAMERA to the factory default settings. The only thing you need to
do is using a stick to press the “reset” button on the back of the CLOUD CAMERA
body for more than 4 seconds and release it, do this when the CLOUD CAMERA is
powered on. The CLOUD CAMERA will reset to the factory default settings and
restart automatically.
The web login account will be “admin” (no password), the play-video password
will be “ipcam” after reset to factory default.
Figure 3-31: Stick on the reset button to set to the factory default
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4. Features and specifications
4.1. Features
! Plug & play by ID/password, no IP address or DNS settings.
! H.264 video compression
! Mega-pixel for up to 1280x800 resolution at 30 fps.
! Two sensors/lens for day and night separately.
! PIR body detection, effective distance – 7 meters.
! Two way audio, internal speaker.
! Infrared thermometer and temperature alarm control.
! SD card video recording with 5 seconds of pre-recording..
! 802.11 n wireless with WEP and WPA/WPA2 security support.
! WPS (WiFi Protected Setup) support.
! Triple video streaming on PC, mobile and SD card recording.
! Night mode control – support automatic, manual and scheduled modes.
! Connect up to 20 users simultaneously
! Bundle with free video management software CamView.
! Push notification on iPhone/iPad and Android for PIR, temperature and sound
detection.
! Email/ftp alarm message for PIR and sound detection.
! Event scheduling.
! Video recording on NAS device.
! Cloud storage on Dropbox
! Internal real time clock
! Watchdog function to prevent system failure.
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4.2. Specifications
Models
Dual-lens Mega-pixel
Power
DC 5V/12V, 1A
Processors
RISC CPU, hardware video processing and compression.
Network interface
Ethernet 10BaseT/100BaseTX, Auto-MDIX, RJ-45
Wireless interface
IEEE 802.11n 90 - 150 Mbps
IEEE 802.11g 6 - 54 Mbps
IEEE 802.11b 1 - 11 Mbps
Transmit power: 14.5dBm typically @ 802.11g
17.5dBm typically @ 802.11b
Receiver sensitivity: 54Mbps: Typical -73dBm @ 10% PER
11Mbps: Typical -86dBm @ 10% PER
Antenna gain: 0.1 dBi
Image sensor
RGB Mega 1/4 inch CMOS
Day and night separate sensors
Automatic exposure control, automatic white balance,
automatic gain control, automatic brightness control.
PIR sensor
Effective distance – 7 meters
Infrared thermometer
Infrared
Range: -40 ~ 115 °C, accuracy:+-0.5°C
Field of view : 90 degree
Light sensitivity
0.2 Lux ( IR LED off )
0 Lux (with 10 meters IR LED on)
Automatically turn on the IR LED on low light environment.
Lens
4.2 mm, F2.4, viewing angle: 62°, fixed iris.
focus range: 30 cm to infinity
Day and night separate lens
Buttons
One reset button, to factory default settings
One WPS button for automatic WiFi setup
Indicators
One LED for Internet connection status indication
One LED for Ethernet connection indication
One LED for SD card recording indication
Video compression
H.264, baseline profile level 3.1
Video streaming
Separate frame rate/resolution/bandwidth settings for PC and
mobile.
Video settings
Resolution: (WXGA)1280x800, 1024x768, VGA(640x480),
QVGA(320x240)
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Bandwidth : 64k, 128k, 256k, 512k, 768k, 1M, 1.2M, 1.5M,
2M, 3M bps
Frame rate : 1~5, 10, 15, 20, 25, 30 fps
Audio
Built-in microphone for audio monitoring
Built-in 0.5W speaker for alarm and half-duplex two-way
audio.
Speaker jack for external speaker
Audio compression: G.711
Security
Web management username/password protection
Video display ID/password protection
WiFi WEP and WPA/WPA2 security mode
Installation,
management and
maintenance
Plug & play by ID/password.
Video management software-CamView for video access and
multi-camera management
Firmware upgrades via FTP
Web browsing
Built-in web server for standard web browser access
Video display on IE browser
Video snapshot on any browser
Supported protocols
IPv4, HTTP, TCP, ICMP, RTSP, RTP, UDP, RTCP, SMTP,
SNTP, FTP, DHCP, ARP, DNS, PPPoE, etc.
Accessories (included)
Power adaptor, RJ45 Ethernet cable, quick installation guide,
CD with installation software and User’s Manual,
ID/Password card.
Video management
software
Surveillance software for viewing and archiving up to 36
cameras
Users
Up to 20 simultaneous unicast users
(depends on video settings)
Alarm and event
management
Events triggered by PIR and sound detection
Email/ftp alarm message
Push notification on iPhone/iPad and Android devices.
Dimensions (HxWxD)
and weight
95 x 68 x 25 mm,
125 g, incl. camera bracket, excl. power adaptor
Approvals
EMC - CE, FCC Part 15 Subpart B Class B
Wireless RF - CE, FCC Part 15 Subpart C
Power supply: CE, FCC, UL, EN 60950
Operating conditions
0-50 °C
Humidity 20 – 80% RH (non-condensing)
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Package contents
Figure 5-1: The Cloud Camera Figure 5-2: Power Adaptor
Figure 5-3: Quick installation guide Figure 5-4: Ethernet cable
Figure 5-5: Anchors and Screws Figure 5-6: Screw Driver
Figure 5-7: Installation CD Figure 5-8: ID/Password Card
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Appendix A. List of Tested NAT/router Devices
The followings are the list of tested NAT/router devices that can work with the CLOUD
CAMERA and CamView software when viewing in a remote location. You do not need
to do any modification on the default settings of the NAT/routers. In some office
environment, if some strict firewall function is enabled, it’s possible that you can not
view the CLOUD CAMERA video through the firewall router. In this situation, please
contact your MIS person to solve the problem.
Brand name
Model name
Asus
WL-550gE
Belkin
P5D7230-4
Buffalo
WHR-G54S
Buffalo
WHR-HP-G54
Corega
CG-WLBARGO
D-Link
DI-524
LanTech
WL54G-BR
Linksys
WRT54G
Netgear
WNR834B
PCi
BLW-HPMM
SMC
SMCWBR14-G2
ZyXEL
P-334WH
Table A-1: List of tested Wireless AP/router devices
Brand name
Model name
AboCom
CAS5047
ASUS
RX3041
Buffalo
BBR-4HG
Corega
CG-BARSD
DLink
DI-604
Edimax
BR-6104K
LanTech
HR-114Pro
Lemel
LM-IS6500
PCi
BRL-04R
ZyXEL
Prestige-334
Table A-2: List of tested Wired NAT/router devices
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Appendix B. Maximum Allowed Video Users
The maximum allowed video users for a single camera at the same time is 20.
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Appendix C. Performance Information
1. Video Performance Information
The video quality is dependent on the video parameter settings and the network
quality. If you want to have a better video quality, you will usually set higher resolution
and higher frame rate. This is fine when you are viewing the video locally in the same
network. But when you want to see the video remotely through the Internet, you need
to know the Internet speed (bandwidth) connected to your home network. If the
“Internet speed” setting of your Cloud Camera is very large, but your real Internet
speed (bandwidth) is relatively low, the video quality could be very bad. In some worst
case, the video display could be disconnected. In order to have the best video quality,
you better have broadband service from your ISP and set the “Internet speed” of the
Cloud Camera a little lower than the real Internet speed provided by your ISP.
Also need to notice that when multiple users are displaying the videos from the
same Cloud Camera at the same time, the video bandwidth times number of users will
be needed for the Internet speed.
2. WiFi Performance Information
The WiFi performance is dependent on the distance between the Cloud Camera
and the AP (Access Point) / router and dependent on the number of devices
connected to the AP/router. Also need to consider that if there are any barriers like
wall or floor between the Cloud Camera and the AP/router. IF there are some open
space between the Cloud Camera and the AP/router, you also need to know that the
performance will be interfered in rainy day. The antenna gain and it’s direction in the
AP/router will also affect the WiFi performance. In general case, when the Cloud
Camera is set to the default video setting ( 1M bps) and there are no other
interferences between the Cloud Camera and the AP/router, the working straight
distance is about 100 meters between Cloud Camera and the AP/router.
3. PIR and motion detection Performance Information
The motion detection is based on the video change of the camera, any
video change including moving objects(car, human, pet, door, leaves) and
even light change (turn on/off light or light change in the morning/evening)
could trigger the detection. The sensitivity of the motion detection is based on
the size of the moving objects, more sensitive means the detection of smaller
objects.
The PIR detection is based on the temperature change on the
environment, any object with temperature( human, pet or animal ) into the
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detection area will trigger the PIR detection. But when the environment
temperature is about the same temperature of human body( about 37 degree
Celsius ), the PIR detection could fail. The PIR detection distance is about 7
meters.
If the detection purpose is on human intruders, the PIR will be the better
choice to avoid false alarm.
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Appendix D. Trouble shooting
1. What’s going on when the red led light on the Cloud Camera is flashing?
A: When the Cloud Camera is connected to the Internet and working correctly, the
red led light will be on constantly. If the red led light is flashing, it’s probably
because there is some network connecting problem. Please check the network
connection again and follow the instructions on the user manual to set it up again.
2. When the Cloud Camera is connected to the network through wireless
connection, the video quality is not good, how could I fix this problem?
A: When the Cloud Camera is connected using wireless network and the video
quality is not good, it’s probably because the distance of the Cloud Camera is too
far away from the wireless AP(Access Point) or WiFi router, or there are too many
devices connected to the AP, or maybe because the WiFi antenna is not in the
best position. Please try to figure out which one is the cause of the problem and
you can then fix this problem.
3. Could I adjust the effective focus of the Cloud Camera?
A: The effective focus of the Cloud Camera is from 30cm to infinity, so, in almost all
circumstances you can see the video clearly. There is no need to adjust the
effective focus.
4. What’s the viewing angle of the Cloud Camera?
A: The viewing angle of the Cloud Camera is about 60 degrees.
5. What’s the longest distance using the Cloud Camera to see the video?
A: When using the Cloud Camera to see a long-distance object, whether it’s clear or
not depends on the size of the object. Usually when your eyes can see something
clearly in that distance, the Cloud Camera can also see that object clearly in
about the same distance.
6. What should I do if the password is forgotten, and the ID/password card is
missing?
A: The easiest way to solve this problem is to reset the Cloud Camera to the factory
default. Please stick on the reset button on the rear panel of the Cloud Camera
for more than 3 seconds and release it. The Cloud Camera will then restart to the
factory default. The default administrator account is “admin”, administrator
password is empty. The default video-play password is “ipcam”. You can adjust
these account and passwords by using the browser to login into the Cloud
Camera and do the needed modifications.
7. What should I do if I can not hear the audio sound from the Cloud Camera?
A: There is a microphone inside the Cloud Camera. If you can see the video from
the accompanied CamView software, but can not hear the audio sound, please
check the followings:
(1). Check if the speaker of the computer is turned on, you can try to play an audio
file on the computer to verify this.
(2). Check if the microphone on the Cloud Camera is enabled. Please login into
the web configuration page of the Cloud Camera or open the “video settings”
from CamView, select the “video” settings, click the “Enable audio
microphone” choice.
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8. I can see the video in a remote place, but the video quality is not good and
sometimes the video will disconnect and then the video will reconnect
again by itself.
A: It’s probably because the internet bandwidth (internet speed) is not big enough.
Please try to apply for a better internet connection from your Internet Service
Provider or decrease the bandwidth settings of the Cloud Camera. You can
adjust the bandwidth requirement of the Cloud Camera either from the CamView
software or login into the web configuration page of the Cloud Camera to do the
modification.
9. Does the Cloud Camera provide the recording function?
A: You can do the recording of the video/audio of the Cloud Camera from the
CamView. Another software CamPlay is needed to play the recorded vide/audio
files.
The camera could also do recording on Micro-SD card and NAS devices.
10. The video seems a little dark when the Cloud Camera is used inside the
house, how could I improve this?
A: You can increase the “Low light sensitivity” in the “video settings” page either
through web configuration or through CamView settings to “High” or “Very high”.
This will tremendously improve the video quality in dark environment.
11. Can I connect the Cloud Camera directly to my PC/notebook with an
Ethernet cable?
A: If the Cloud Camera is directly connected to your PC/notebook computer using an
Ethernet cable, the Cloud Camera will automatically use an IP address called
“auto IP” with IP address 169.254.xxx.xxx. If your PC/notebook computer is
configured to DHCP, it will also use an “auto IP” address. But this will take about
one minute after the Cloud Camera is connected to the computer and you need to
make sure that the WiFi interface on your PC/notebook computer is disabled.
After about one minute, you can run the CamView software to access the Cloud
Camera, the CAM ID should be displayed on the “auto-search” list. You can then
see the video by double clicking the CAM ID icon. But you need to know that in
this situation, other local or remote computer can not see the video.
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Appendix F. Snapshot picture on any browser
If you want to have the live snapshot picture on any browser, use the URL
http://ip_address/snapshot.cgi to access the snapshot of the camera. The ip_address
is the IP address of the camera. This works for all the browsers on computer or mobile
device. The only limitation is that the computer or mobile device needs to be on the
same network as the camera or the camera has public IP address. This is only for
some special case usage, not recommended for general users.
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