LevelOne VOI-7011, VOI-7010 User Manual

LevelOne
VOI-7010 / VOI-7011
SIP IP Telephone
User Manual
Ver. 1.0 - 0707
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Safety
FCC WARNING
This equipment may generate or use radio frequency energy. Changes or modifications to this equipment may cause harmful interference unless the modifications are expressly approved in the instruction manual. The user could lose the authority to operate this equipment if an unauthorized change or modification is made. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
1) Reorient or relocate the receiving antenna.
2) Increase the separation between the equipment and receiver.
3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4) Consult the dealer or an experienced radio/TV technician for help.
CE Declaration of conformity
This equipment complies with the requirements relating to electromagnetic compatibility, EN 55022 class B for ITE, the essential protection requirement of Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility.
Table of Contents
1. INTRODUCTION ............................................................. 1
1.1. FEATURES.................................................................. 2
1.2. PACKING CONTENTS.................................................... 3
1.3. OPTIONAL................................................................... 3
2. HARDWARE DESCRIPTION.......................................... 5
2.1. LCD DISPLAY AND KEYPADS........................................ 5
2.2. FRONT PANEL ............................................................. 6
2.3. CONNECTION DIAGRAM ............................................... 8
2.4. INSTALLATION.............................................................. 9
2.5. DEFAULT SETTING..................................................... 10
2.6. RESET TO DEFAULT................................................... 10
3. WEB CONFIGURATION................................................ 12
3.1. PHONE BOOK............................................................ 14
Speed Dial Setting ......................................................... 16
3.2. PHONE SETTING ....................................................... 18
Call Forward................................................................... 19
SNTP ............................................................................. 21
Volume........................................................................... 22
Ringer ............................................................................ 24
DND (Do Not Disturb) .................................................... 25
Auto Answer................................................................... 26
Dial Plan......................................................................... 28
Flash Time..................................................................... 33
Call Waiting.................................................................... 34
Soft-key.......................................................................... 35
Hot line........................................................................... 36
Alarm.............................................................................. 37
3.3. NETWORK................................................................. 38
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Network Status............................................................... 39
WAN Settings................................................................. 40
LAN Settings.................................................................. 42
DDNS Setting................................................................. 43
VLAN Settings................................................................ 45
DMZ............................................................................... 47
Virtual Server................................................................. 48
PPTP.............................................................................. 50
3.4. SIP SETTINGS .......................................................... 52
Service Domain.............................................................. 54
Codec............................................................................. 58
Codec ID........................................................................ 61
Other Settings................................................................ 62
3.5. OTHERS ................................................................... 63
Auto Config.................................................................... 64
FXO Port........................................................................ 65
MAC Clone..................................................................... 66
Tones ............................................................................. 67
Advanced....................................................................... 68
3.6. USER PASSWORD...................................................... 70
3.7. SAVE CHANGE.......................................................... 70
3.8. UPDATE.................................................................... 71
Update Firmware ........................................................... 72
Auto Update Settings..................................................... 74
Default Setting ............................................................... 75
3.9. REBOOT ................................................................... 76
4. LCD DISPLAY AND KEYPAD ....................................... 77
4.1. KEYPAD DESCRIPTIONS ............................................. 78
4.2. LCD MENU............................................................... 80
1. Phone Book......................................................... 80
2. Call History.......................................................... 80
3. Call setting .......................................................... 81
4. Network............................................................... 83
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5. SIP Settings......................................................... 84
6. NAT Transversal.................................................. 86
7. Administrator....................................................... 86
5. APPLICATION EXAMPLE............................................. 87
5.1. PSTN CALLING......................................................... 88
5.2. SIP-TO-SIP CALLING ................................................ 89
5.3. SIP-TO-PSTN CALLING............................................. 91
5.4. PSTN-TO-SIP CALLING............................................. 93
5.5. 3-WAY CONFERENCE CALLING................................... 95
5.6. DIRECT IP TO DIRECT IP CALLING .............................. 97
5.7. FREEWORLD DIALUP (FWD) ..................................... 98
SIP Settings................................................................... 99
Codec Setting .............................................................. 100
6. SPECIFICATION.......................................................... 101
7. TROUBLE SHOOTING ............................................... 103
7.1. DO NOT HEAR DIAL TONE?........................................ 103
7.2. CAN NOT ACCESS WEB PAGE?.................................. 103
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1. Introduction
The VOI-7010 / VOI-7011 IP Phone are an LCD VoIP Phone with SIP Protocols for Voice over IP (VoIP) applications. IP Phone can make a VoIP call over the ADSL Internet connection, and it provides one RJ45 WAN port for ADSL Internet connections plus one RJ45 LAN port for Notebook PC connection. With the embedded NAT/DHCP server, IP Phone can be easily configured for different network diagrams by PC Web browser and telephone keypads. This is very suitable for ITSP (Internet Telephony Service Providers) and SOHO users to make VoIP calls.
Moreover, with PPTP VPN client supported, user can create secured tunnel between central office and IP Phone, make sure your communication is safe.
VOI-7011 provides one FXO port to connect to traditional telephone line, it allows forwarding calls from traditional telephone line to VoIP, or vice versa.
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1.1. Features
SIP v1 (RFC2543), v2 (RFC3261) with MD5
authentication (RFC2069 and RFC 2617)
RJ45 x 2 for Ethernet WAN and LAN ports  ITU-T G.711, G.723, G.726, G.729A/B, VAD and CNG for
Speech Codec
ITU-T G.165/168 Echo Cancellation  LCD Display for registered IP phone number  Configurations by Web Browser and Telephone Keypads  Embedded NAT/DHCP Server  PPPoE/DHCP Client for Dynamic IP plus NAT, DNS, and
DDNS Clients
Support STUN server for NAT Traversal  Speed Dial, Call Forward/Waiting/Transfer/Hold, and
3-Way Conference Call features
Direct IP/URL Dial without SIP Proxy or Dial number via
SIP server
Phone book stores up to 140 records  VPN PPTP Client embedded
One FXO port to forwarding calls *
* Only VOI-7011 provides FXO port
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1.2. Packing Contents
Open the shipping cartons of the Switch and carefully unpacks its contents. The carton should contain the following items:
¡ SIP IP Telephone ¡ Power Adaptor (12VDC/1A) ¡ Cat.5 Cable ¡ CD User Manual
If any item is found missing or damaged, please contact your local reseller for replacement
1.3. Optional
DHM-1000 Lightweight Single Headset with Microphone
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2. Hardware Description
2.1. LCD Display and Keypads
The LCD display and keypads of IP Phone are as the following.
LCD Display
Menu Key
Speed Dial
Function Key
REG / VMS
Volume
Up / Down
Number
Keypads
Redial / Hold
Transfer
Handsfree
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Microphone
2.2. Front Panel
VOI-7010
Power
VOI-7011
Power
LAN
RJ45
LAN
RJ45
WAN RJ45
WAN RJ45
Headset
FXO
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Headset
Memory Card
Use the memory card as a name index for speed dialler or extensions.
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2.3. Connection Diagram
which refers to the international telephone system
Power
Internet
WAN
Optional
Headset
PSTN
LAN
Note
Public Switched Telephone Network (PSTN), based on copper wires carrying analog voice data Telephone service carried by the PSTN is often
called plain old telephone service (POTS).
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2.4. Installation
1. Connect IP Phone RJ45 WAN port to NAT Router using a Category 5 LAN cable.
2. Connect IP Phone RJ45 LAN port to Notebook PC using a Category 5 LAN cable.
3. Connect DC power adaptor, and the LCD panel will start showing Loading Program! and System Initialized.
4. The LCD panel will show Date, Time and No service without SIP registration, or <phone number> after successful SIP registration.
5. Pick up the phone, and the LCD panel will show IP Dialling.., and you should hear a dial tone. Please hang up. If not, please check if the RJ45 WAN port is connected.
6. Press MENU / 4.Network / 2.Status from the keypad to check the IP address for IP Phone. The MENU key is used for escape, and the ENTER key for selection. The default IP address is 192.168.1.100. You need this IP address for Web configurations in Chapter 7.
7. Please refer to VoIP applications examples of SIP registrations, and register IP Phone into your SIP server.
8. The LCD panel will show Date, Time and registered <phone number> after successful SIP registration.
9. Press the Hand-Free key, and you should hear a dial tone. Press 123456# to call the party with the number 123456
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registered in the SIP server. Note that # will dial out the number immediately. Dialling without # will not dial out until the auto dial timer (default=5 seconds) elapsed. In a moment, you should hear a ring back tone, and wait for answer.
2.5. Default Setting
IP Address : 192.168.1.100 (LAN) Login Name : root Password : root
2.6. Reset to Default
Press MENU / 7.Administrator / 2.Default setting / 1.Load default by using Menu and arrow keys to reset back to factory defaults, and the LCD panel will start showing Loading Program and System Initialized. Please use the MENU key
for escape, and the ENTER key for selection. Press MENU / 7.Administrator / 6.Restart to reboot IP Phone.
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3. Web Configuration
You may enter the IP address from PC Web browser to configure IP Phone. For example, enter http://192.168.1.100 from Web browser to display login page as follows.
Enter the username and password into the blank field. The default settings are: Username: root Password: root
Click the ¡Login¡ button will enter the management information page for system setup.
Note
Whenever you change the setting in each Web page, please remember to click the ¡Submit¡ button in the page, and click the ¡Save¡ button to save into the non-volatile memory and click the ¡Reboot¡ button to activate the new settings.
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System Information
After login, you will see the system information like firmware version, Codec, etc in this page. You may click the button list at the left hand side to configure the IP Phone.
Caution
VOI-7010 and VOI-7011 use different firmware format, check it carefully before upgrade
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3.1. Phone Book
The Phone Book specifies pre-record phone list and speed dialling function, it allows up to 140 records on the phone book.
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Input the Position (0~139), Name and URL, then click the ¡Add Phone¡ button to enter.
Note
URL can be either complete strings or numbers only, it depends on your service provider.
Example
Phone
1 David 221
2 Bill 221090@sipcall.org
3 Jone 221080@192.168.12.234
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Name URL Select
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Speed Dial Setting
For Speed Dial function you can add/delete Speed Dial number up to maximum 10 entries in Speed Dial Phone List.
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If you need to add a phone number into the Speed Dial list, you need to enter the position, the name, and the phone number (by URL type). When you finished a new phone list, just click the ¡Add Phone¡ button.
If you want to delete a phone number, please select the phone number you want to delete then click ¡Delete Selected¡ button. If you want to delete all phone numbers, please click ¡Delete
All¡ button.
Example
Press [2] [#] on telephone to Speed Dial the phone number 2 immediately.
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3.2. Phone Setting
The sub pages are as follows; Call Forward, SNTP, Volume, Melody (Ringer), DND, Auto Answer, Dial Plan, Flash Time, Call Waiting, Soft-key, Hotline and Alarm functions.
Phone Setting
Call Forward SNTP Volume Melody DND Auto Answer Dial Plan Flash Time Call Waiting Soft-key Hot line Alarm
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Call Forward
You can have your incoming calls forwarded to a specified destination. You can select the forward mode and enter the forward URL.
All Forward All incoming calls are forwarded to the
URL you choose.
Busy Forward The incoming calls are forwarded to the
URL when your line is busy.
No Answer Forward
All incoming calls are forwarded when you do not answer the call within specified time period
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All Fwd No Specify All Forward number Busy Fwd No Specify Busy Forward number No Answer Fwd
No No Answer Fwd
Time Out
Specify No Answer Forward number
Specify the time period before forward calls
Note
You have to set the Time Out Timer to start to forward the calls. It requires ¡Submit¡, ¡Save¡ and ¡Reboot¡ to activate new settings
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SNTP
You can setup the primary and second SNTP Server IP Address, to get the date/time information. You may also set the Time Zone, and how long need to synchronize again. When you finished the setting, please click the ¡Submit¡ button.
SNTP (Simple Network Time Protocol)
SNTP is an acronym that stands for Simple Network Time Protocol. SNTP enables IP Phone to synchronizing the clocks over Internet Time Servers which it is very precise timekeeping
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Volume
Raise or lower the sound level by using the Volume Control. For example, if it is difficult to hear the other party's voice; raise the Handset Volume, or If the other party has difficulty hearing you; raise the Handset Gain level.
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Handset Vol. Set the volume to hear from the handset Speaker Vol. Set the volume to hear from the Speaker Ringer Vol. Set the volume of ringer PSTN-Out Vol. Set the PSTN volume for you to hear
Handset Gain Set the volume send out to the other side¡s
handset
Speaker Gain Set the volume send out to the other side¡s
speaker
PSTN-In Gain Set the volume send out to the other side¡s
handset.
Note
PSTN function is only available on VOI-7011
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Ringer
You may set ON the ringer and select different ringer type for Melody settings.
Note
Because the default ringer is ringer 1, it means the setting will remain as off if you switch On and select ringer 1
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