Prob lem Reas on
Solu tion
Earphone cannot be turned on
Low b atter y level
Cha rge the h eadph ones
No au dio sig nal
1.H eadph one did n't sho w
on yo ur phon e.
2.T he volu me is too l ow
Che ck for co nnect ions, a nd
rec onnec t them if n ecess ary.
Inc rease t he volu me.
No vo ice mes sage, o nly
con rmat ion sou nds can
be he ard
Voic e messa ges hav e been
dis abled .
Act ivate v oice me ssage i n
you r BT device.
Ear phone f uncti on is
int erfer ence
Res tore th e earph one to
fac tory se tting s
Any b utton c an't wo rk
May be your B T device
can 't work
You can try to co nnect
ano ther BT device
Nee d more ti me to con nect
A earp hone ha s a sound ,
ano ther is s ilent
1.L ow batt ery lev el
2.D idn't p air suc cessf ully
Cha rge the h eadph one
Rep air or re set
Ear phone c an't be
cha rged
1.T he char ging bo x is
not t ight
Thi s produ ct adop ts extr uded
cha rging . pleas e ensur e that
the c hargi ng box re mains
clo sed.
2.B atter y is dama ged
Ple ase con tact us f or
rep lacem ent
3.C hargi ng box/ earph one is
dam aged
Ple ase con tact us f or
rep lacem ent
4.C hargi ng cabl e is dama ge
Ple ase con tact us f or
rep lacem ent
Ear phone w ithou t voice
(ta lk/mu sic)
BT setting is wrong
Ple ase mak e sure yo u have
ope ned “ca ll audi o” and
“me dia aud io” fun ction o n
you r BT devices
4. Frequently asked question
- 6 - - 7 -
1. Connect them on the phone directly.
2. Unable to display device if you do not delete previous BT information
that you have repaired.
3. How to use your earphone
Pairin g for the first ti me:
Note : Make sure the earphone is fully charged before using it for the
first time!
Press and hold the power button until flash red and blue light s ,then
wait for 1 minu te to stabilize and only flash blue light. Finally you can
pair them on the phone.
Note : If th ey still flashing red and blue li ghts, maybe connected only
one headset when you paring your cell phone ( and you will never
paring the two headsets in the future)
Reset yo ur headset:
At the second start, pr ess and hol d t he power button until flash the
red and blue lights, then restore the default (such as the first
pairing).
If your cel l phone have paired this BT headsets before , please follow
the below operations:
English