Lenovo Y460P, Y560P User Manual

Lenovo
IdeaPad Y460p/Y560p

User GuideUser Guide V1.0 V1.0

Notes

•

Before using this information and the product it supports, be sure to read Important safety
information on page iii and Notices in Appendix E first.
Some instructions in this guide may assume that you are using Windows

•
other Windows operating system, some operations may be slightly different. If you are using
other operating systems, some operations may not apply to you, but it won’t substantially affect
your use of this computer.

•

The features described in this guide are common to most models. Some features may not be
available on your computer and/or your computer may include features that are not described in
this user guide.
The illustrations used in this manual are for Lenovo IdeaPad Y560p unless otherwise stated.

•

•

The illustrations in this manual may differ from the actual product. Please refer to the
actual product.

®

7. If you are using

First Edition (September 2010)

© Copyright Lenovo 2010.

LENOVO products, data, computer software, and services have been developed exclusively at private expense
and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and
restricted rights to use, reproduction and disclosure. LIMITED AND RESTRICTED RIGHTS NOTICE: If
products, data, computer software, or services are delivered pursuant a General Services Administration “GSA”
contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

Respective Users

Dear user,
Thank you for purchasing your new Lenovo notebook computer!
Before using this product, make sure to read this user guide carefully.

We are pleased that you have chosen Lenovo for your mobile computing
needs. To help you master the usage of your new computer quickly, we
have prepared this user guide. In this manual you will find information on
the system configuration, basic operating instructions, and important
notices. We have done our best to avoid any errors in making sure that the
information provided in this manual is accurate and reliable. However, due
to the short length of the user guide it is impossible to cover all topics in
great depth. For this reason, we apologize for any omissions you might
find.

Lenovo is always trying to improve the performance and reliability of its
products. For that reason, the hardware and software components shown
within the user guide might not perfectly match those of your system.
However, any inconsistencies between what is described in the user guide
and the operations of your computer should not substantially affect your
use. Lenovo apologizes for any inconvenience that this issue might cause.

Thank you for your cooperation.

Explanation of hard disk capacity

Dear user,
While using your computer, you may find that the nominal hard disk
capacity indicated is somewhat different from the disk capacity
displayed by the operating system. For example, a nominal 40GB hard
disk will appear as less than 40GB in the operating system. This
discrepancy is not an error in hard disk installation nor any other
problem, but a normal phenomenon of computers. This phenomenon is
primarily due to the following reasons:

I. Different standards used by the manufacturer and operating

system when calculating hard disk capacity

Hard disk manufacturers use a radix of 1000, i.e., 1G = 1,000MB, 1MB =
1,000KB, 1KB = 1,000 bytes. However, when identifying hard disk capacity,
operating systems use a radix of 1024, i.e., 1GB = 1,024MB, 1MB = 1,024KB,
1KB = 1,024 bytes. The standard adopted by your computer is that of the
hard disk manufacturers. Since the standards adopted by the hard disk
manufacturer and operating system are different, the hard disk capacity
displayed by the operating system will be different from the nominal hard
disk capacity.

For example, if the hard disk is nominally X G, even when it is completely
empty, the capacity displayed by the operating system will be:
X × 1000 × 1000 × 1000/ (1024 × 1024 × 1024) ≈ X × 0.931 G

In addition, if a portion of the hard disk space has been used for some
specific purpose, then the capacity indicated by the operating system will
be even less than X × 0.931 G.

II. A portion of the hard disk space is used for specific purposes

Lenovo computers may come with preinstalled OneKey Rescue System, so
the hard disk has a special portion partitioned before delivery, which is
used to store hard disk mirror and OneKey Rescue System program files.
The size of the reserved space for this partition varies according to the
model, operating system and software of the computer. For the sake of
safety, this partition is not apparent, which is commonly referred to as a
“hidden partition”.

In addition, after the hard disk is partitioned or formatted, the system will
assign a certain amount of hard disk space for the system files.

For the above reasons, the available hard disk space indicated by the
operating system is always less than the computer ’s nominal hard disk
capacity.

Contents

Important safety information...... iii

Important safety information....iii

Chapter 1. Getting to know your

computer ....................................... 1

Top view........................................ 1

Left-side view ............................... 4

Right-side view............................. 5

Front view ..................................... 7

Bottom view.................................. 8

Chapter 2. Learning the basics .... 11

First use........................................ 11

Using AC adapter and battery.... 14

Using the touchpad.................... 17

Using the keyboard.................... 20

Special keys and buttons........... 23

System status indicators............ 27

Securing your computer............ 28

Connecting external devices..... 30

Using Switchable Graphics

(specific models only)................ 33

Chapter 3. Using the Internet .... 34

Wired connection .......................34

Wireless connection ................... 36

Chapter 4. OneKey Rescue

System .........................................38

OneKey Rescue System .............38

Chapter 5. Troubleshooting .......41

Frequently Asked Questions.... 41

Troubleshooting ......................... 44

Chapter 6. Upgrading and

replacing devices ........................53

Replacing the battery .................53

Replacing memory .....................55

Replacing the hard disk drive....59

Appendix A. Getting help

and service ..................................64

Getting help on the Web ...........65

Calling the customer support

center............................................65

Getting help around the world... 68
Lenovo warranty service

telephone numbers..................... 68

Appendix B. Use and care

information ..................................69

Caring for your computer......... 69

Accessibility and comfort.......... 76

Maintenance................................ 78

i

Contents

Appendix C. Lenovo limited

warranty ...................................... 83

Warranty information ............... 93

Appendix D. Customer replaceable

units (CRUs)................................ 97

Appendix E. Notices................... 99

Notices......................................... 99

ENERGY STAR model

information ............................... 102

Wireless related information....104

TV tuner information

(Y560p only).............................. 108

Electronic emissions notices... 111
WEEE and recycling

statements ................................. 118

Turkish statement of

compliance ................................ 118

EU WEEE statements .............. 119

Japan recycling statements..... 120

Notice for users in the U.S.A....122

Notice on deleting data

from your hard disk ................ 122

ii

Appendix F. Features and

Specifications........................... 124

Trademarks............................... 126

Index.......................................... 127

Important safety information

Important safety information - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

This information can help you safely use your notebook personal
computer. Follow and retain all information included with your computer.
The information in this document does not alter the terms of your purchase
agreement or the Lenovo Limited Warranty. For more information, see
“Appendix C. Lenovo limited warranty” on page 83.

 Read this first

Personal computers are electronic devices. Power cords, power adapters,
and other features can create potential safety risks that can result in
physical injury or property damage, especially if misused.
The safety risks are categorized as follows:

Danger:



Physical injury or even death may be caused.

Attention:



Property damage or even minor injury may be caused.

To protect yourself from hazards and create a safer computer work
environment, follow the instructions hereafter.

iii

Important safety information

Unpack

Inspect the covers of the computer and the AC adapter, especially
parts with the following labels attached for any crack or damage.

Danger:



• Hazardous voltage, current, and energy levels are present
inside any component that has this label attached.

iv

Important safety information

Working place

Do NOT use the computer in humid places such as a bathroom.
Keep the computer and other parts away from liquids.

Danger:



• An electric shock may be caused by spilled liquid.

Do NOT use the computer during a lightning storm.

Attention:



• Lightning storm may damage the computer and result in an

electric shock.

Keep a good ventilation of the computer and other parts.

Danger:



• Placing the working computer or other parts on a bed, sofa or

other flexible surface may block the ventilation slots causing
overheat of your computer or other parts to overheat or even
catch a fire.

Turn off wireless devices where they may cause interference, such as in
a hospital or at an airport.

v

Important safety information

On using

Use ONLY the power cord, power adapter and battery pack shipped
with the computer and never use them with another product.

Be sure the power outlet is suitable for the plug and provides the
correct voltage and current for the product you are installing.

Danger:



• An unsuitable power supply may damage your computer or
cause an electric shock or fire.

Do NOT use a power outlet, power cord, power adapter or battery
pack that appears to be damaged or corroded.

Do NOT share an electrical outlet with other home or commercial
appliances that draw large amounts of electricity.

If power strips are used, the load should NOT exceed the power strip’s
input rating. Unplug the power cord if there is a cracking, hissing, or a
popping sound, or a strong odor comes from the computer.

Danger:



• Overloading the power supply may cause unstable voltages
which might damage the computer, data, or attached devices,
or even cause a fire.

vi

Important safety information

Do NOT wrap the power cord around the power adapter or other
objects.

Do NOT squeeze or pinch the cord, or place heavy objects on it.

Attention:



• Stressing the cord may cause the cord to fray, crack or crimp

which may present a safety hazard.

Avoid keeping your hands, your lap, or any other part of your body in
contact with a hot section of the working computer for any extended
length of time.

Attention:



• Extended contact with your body, even through clothing, could

cause discomfort or even a skin burn.

Do NOT drop, bump, scratch, hit or place heavy objects on the liquid
crystal display (LCD) of your computer.

Attention:



• Direct contact with liquid crystal material from a broken LCD is

hazardous; if contact occurs, rinse with large amount of running
water for more than 15 minutes.

vii

Important safety information

Service and upgrades

Do NOT attempt to service a product yourself unless instructed to do
so by the customer support center or your documentation.

Attention:



• Do NOT take risks or attempt to diagnose the situation
yourself. Contact the customer support center for further
guidance. For a list of service and support phone numbers,
go to http://consumersupport.lenovo.com

Lenovo provides documentation with instructions when it is
appropriate for customers to install options or replace units (CRUs).
Closely follow all instructions when installing or replacing parts.

Disconnect the attached power cords, battery pack, and all the cables
before you open the device covers, unless instructed otherwise in the
installation and configuration procedures.

Keep the covers closed whenever the computer is plugged in.

.

viii

Chapter 1. Getting to know your computer

Top view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

 IdeaPad Y460p

3

10

Y460p

11

1

Chapter 1. Getting to know your computer

 IdeaPad Y560p

3

10

10

p

0

6

5

Y

Note: The illustrations in this manual may differ from the actual product. Please refer to

the actual product.

Attention:



11

• Do NOT open the display panel beyond 135 degree. When closing the display
panel, be careful NOT to leave pens or any other objects in between the display
panel and the keyboard. Otherwise, the display panel may be damaged.

2

Chapter 1. Getting to know your computer



















Integrated

Use the camera for video communication.

camera

Built-in
microphone

Wireless module
antennas

Computer

The built-in microphone (with echo cancellation and noise
reduction) can be used for video conferencing, voice
narration, or simple audio recordings.

The built-in antennas ensure optimal reception of wireless
communication radio.

The LCD display provides brilliant visual output.

display

System status

For details, see “System status indicators” on page 27.

indicators

Speakers

Power button

OneKey Rescue
System button

Note: For details, see “Chapter 4. OneKey Rescue System” on page 38.

Lenovo SlideNav

The JBL certificated speakers provide rich and powerful
sound.

Press this button to turn on the computer.

Press this button to open OneKey Rescue System (If
OneKey Rescue System has been preinstalled) when the
computer is powered off.

For details, see “Lenovo SlideNav bar” on page 25.

bar

Cap sensor

10

For details, see “Cap Sensor buttons” on page 26.

buttons

Tou chpa d

11

Note: For details, see “Using the touchpad” on page 17.

The touchpad functions as a conventional mouse.

3

Chapter 1. Getting to know your computer

















Left-side view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

1 2 3 4 5 6 7

VGA port

HDMI port

Fan louvers

Note: Make sure that none of the fan louvers are blocked or else overheating of the

computer may occur.

RJ-45 port

Note: For details, see “Wired connection” on page 34.

USB port

Note:

For details, see “Connecting a universal serial bus (USB) device” on page 32.

Headphone jack

Attention:



• Listening to music at high volume over extended periods of time may damage
your hearing.

Microphone jack

Connects to external display devices.

Connects to devices with HDMI input such as a TV or a
display.

Dissipate internal heat.

Connects to an Ethernet network.

Connects to USB devices.

Connects to an external headphone.

Connects to an external microphone.

4

Chapter 1. Getting to know your computer

Right-side view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

 IdeaPad Y460p

2

1

 IdeaPad Y560p

1 3 4 7526

4

76

5

Chapter 1. Getting to know your computer















USB port

Note: For details, see “Connecting a universal serial bus (USB) device” on page 32.

eSATA/USB

Connects to USB devices.

Connects to eSATA or USB devices.

combo port

Note: For details, see “Connecting a universal serial bus (USB) device” on page 32.

ExpressCard Slot
(Y560p)

Optical drive

TV-in jack
(specific models

Connects to ExpressCard devices that are compatible with
the ExpressCard/34 interface.

Your computer comes with an optical drive, such as a CD/
DVD drive.

Use this jack to connect with TV signal cable through the
provided TV adapter (Analog/digital input supported).

only) (Y560p)

AC power

Connect the AC adapter here.

adapter jack

Note: For details, see “Using AC adapter and battery” on page 14.

Kensington slot

Note: For details, see “Attaching a security lock (not supplied)” on page 28.

Attach a security lock (not supplied) here.

6

Chapter 1. Getting to know your computer











Front view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

1

Media card slot

Note: For details, see “Using media cards (not supplied)” on page 30.

GPU (graphics
processing unit)
switch (specific
models only)

Integrated
wireless device

Insert media cards (not supplied) here.

After you toggle the GPU switch, the system will
automatically choose and switch over to the integrated or
dedicated GPU according to the current loading. (Note: For
Y460p and Y560p, this switch is available only on models
that support the switchable technology.)

Use this switch to turn on/off the wireless radio of all
wireless devices on your computer.

switch

2 3

7

Chapter 1. Getting to know your computer

Bottom view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

 IdeaPad Y460p

1 32

44 65

8

 IdeaPad Y560p

Chapter 1. Getting to know your computer

1 32

44 65

9

Chapter 1. Getting to know your computer













Battery latch­spring loaded

Battery pack

Battery latch­manual

Mini PCI
ExpressCard slot

The spring-loaded battery latch keeps the battery pack
secured in place.

For details, see “Using AC adapter and battery” on page 14.

The manual battery latch is used to keep the battery pack
secured in place.

Houses the computer’s TV card (Y560p only), wireless
module or SSD card.

compartment
(specific models
only)

Central

Houses the computer's CPU and memory.

Processing Unit
(CPU)/ Memory
(RAM)
compartment

Hard disk drive

Houses the computer's hard disk drive.

(HDD)
compartment

Note: In the case of a non-WWAN configuration, customer upgrade is not supported. The

icon in the bottom view is for reference only, and no practical function is available.

10

Chapter 2. Learning the basics

First use

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

 Read the manuals

Read the supplied manuals before using your computer.

 Connect to the power

The supplied battery pack is not fully charged at purchase.
To charge the battery and begin using your computer, insert the battery
pack and connect the computer to an electrical outlet. The battery is
automatically charged while the computer is running on AC power.

Install the battery pack

Refer to the supplied Setup Poster to install the battery pack.

Connect the computer to an electrical outlet

1

Connect the power cord to the AC adapter.

2

Connect the AC adapter to the AC power adapter jack of the computer
firmly.

3

Plug the power cord into an electrical outlet.

11

Chapter 2. Learning the basics

 Turn on the computer

Press the power button to turn on the computer.

 Configure the operating system

You may need to configure the operating system when it is first used. The
configuration process may include the procedures below.

• Accepting the end user license agreement

• Configuring the Internet connection

• Registering the operating system

• Creating a user account

 Putting your computer into sleep state or shutting it down

When you finish working with your computer, you can put it into sleep
state or shut it down.

Putting your computer into sleep state

If you will be away from your computer for only a short time, put the
computer into sleep state.
When the computer is in sleep state, you can quickly wake it to resume use,
and bypass the startup process.

12

Chapter 2. Learning the basics

To put the computer into sleep state, do one of the following.

• Click and select Sleep from the Start menu.

•Press Fn + F1.

Note: Wait until the power indicator light starts blinking (indicating that the

computer is in sleep state) before you move your computer. Moving your
computer while the hard disk is spinning can damage the hard disk, causing
loss of data.

To wake the computer, do one of the following.

• Press the power button.

• Press any key on the keyboard.

• If you do not use the computer for a long time, the computer will switch
from sleep to hibernation automatically. To wake it up, just press the
power button.

 Shutting down your computer

If you are not going to use your computer for a day or two, shut it down.
To shut down your computer, click and select Shut Down from the Start

menu.

13

Chapter 2. Learning the basics

Using AC adapter and battery - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

 Checking battery status

You can determine the percentage of battery power remaining by using
Win dow s Power Options.

Note: As each computer user has different habits and needs, it is difficult to predict

how long a battery charge will last. There are two main factors:

• The amount of energy stored in the battery when you commence work.

• The way you use your computer: for example, how often you access the
hard disk drive and how bright you make the computer display.

 Charging the battery

When you find that the battery power is low, you need to charge the
battery or replace it with a fully charged one.

The battery is charged when the AC adapter is connected to the computer
and the battery is installed.

Charging time will depend on the usage environment.
You need to charge the battery in any of the following situations:

• When you purchase a new battery.

• If the battery status indicator turns amber.

• If the battery has not been used for a long time.

14

Chapter 2. Learning the basics

Notes:

• You are advised to insert the battery pack when using your computer to prevent

small particles from entering the inside of your computer.

• To increase the life of the battery pack, the computer does not start recharging
the battery immediately after it drops from fully charged.

• Charge the battery at a temperature between 50 °F and 80 °F (10 °C-30 °C).

• Full charge or discharge is not required.

• To protect the computer system, we advise you not to insert or remove the

battery when the computer is on.

 Removing the battery pack

If you are not going to use the computer for an extended period of time, or
if you need to send your computer to Lenovo for service, etc. remove the
battery pack from the computer.
Before removing the battery pack, make sure the computer has been shut
down.

15

Chapter 2. Learning the basics

 Handling the battery

If the rechargeable battery pack is replaced with an incorrect type, there
may be danger of an explosion. The battery pack contains a small amount
of harmful substances. To avoid possible injury and detriment to the
environment, pay attention to the following points.

Notes:

• Replace only with a battery of the type recommended by Lenovo.

• Keep the battery pack away from fire.

• Do not expose the battery pack to water or rain.

• Do not attempt to disassemble the battery pack.

• Do not short-circuit the battery pack.

• Keep the battery pack away from children.

• Do not put the battery pack in trash that is disposed of in landfills. When

disposing of the battery, comply with local ordinances or regulations and your
company’s safety standards.

16

Chapter 2. Learning the basics







Using the touchpad - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Y560p

1

Touchpad

Left click button

Right click button

Note: You can enable/disable the touchpad using Fn+F6. See “System status indicators”

on page 27.

32

To move the cursor on the screen, slide your
fingertip over the pad in the direction to which you
want the cursor to move.

The function corresponds to that of the left mouse
button on a conventional mouse.

The function corresponds to that of the right mouse
button on a conventional mouse.

17

Chapter 2. Learning the basics

 Gestures

The touch pad recognizes certain gestures, and allows for easy execution of
actions such as zoom in/out, or scroll up/down, etc.

Pinch zoom

• Place two fingers down on the TouchPad surface.

• Slide the fingers further apart to zoom in or slide the fingers closer
together to zoom out. For the best zooming experience, use the tips of
your fingers.

Two-Finger Scrolling

• Place two fingers down on the TouchPad surface. The fingers should be
slightly separated.

• Using a straight continuous motion, slide both fingers in the desired
direction.

• Lift both fingers up off the TouchPad surface to stop scrolling.

Rotating

• Place two fingers down on the TouchPad surface. The fingers should be
slightly separated.

• Rotate one finger in the desired direction.

18

Chapter 2. Learning the basics

Three-Finger Flick

• Place three fingers, slightly separated, down on the TouchPad surface.

• Flick your fingers in a linear, continuous motion in the desired direction,
moving from one side of the TouchPad to the opposite side.

• Horizontal finger motion, sliding your fingers to the right or left will
page forwards or backwards in a photo viewer or an Internet browser
window.

• Slide your fingers upwards to launch slideshow mode, Slide your fingers
downwards to exit slideshow mode.

19

Chapter 2. Learning the basics

Using the keyboard - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Your computer has a numeric keypad and function keys incorporated in its
standard keyboard.

 Numeric keypad

The keyboard has keys that, when enabled, work as a 10-key numeric
keypad.

To enable or disable the numeric keypad, press Fn+F8.

Note: The indicator on the upper right corner of the F8 (NumLk) key will light on if the

numeric keypad is enabled.

20

Chapter 2. Learning the basics





 Function key combinations

Through the use of the function keys, you can change operational features
instantly. To use this function, press and hold Fn , then press one of the
function keys .

2

1

2

21

Chapter 2. Learning the basics

The following describes the features of each function key.

Fn + Esc: Turn on/off the integrated camera.
Fn + F1: Enter sleep mode.
Fn + F2: Turn on/off the backlight for the LCD screen.
Fn + F3: Shift to other connected display devices.
Fn + F4: Open the interface for display resolution settings.

Fn + F5:

Fn + F6: Enable/Disable the touchpad.
Fn + F7: Start/Pause playback of Windows Media Player.
Fn + F8: Enable/Disable the numeric keypad.
Fn + F9: Activate the pause function.
Fn + F10: Activate the break function.
Fn + F11: Enable/Disable the Scroll Lock.
Fn + F12: Turn on/off the insert input.
Fn + PrtSc: Activate the system request.

Fn + / :

Fn + / :

Open the interface for integrated wireless devices
settings (enable/disable).

Increase/Decrease display brightness.
Decrease/Increase volume level.

22

Chapter 2. Learning the basics

Special keys and buttons - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Your computer has several special keys and buttons.

 IdeaPad Y460p

Y460p

1

2

3

23

Chapter 2. Learning the basics



 IdeaPad Y560p

Y560p

2

3

1

OneKey Rescue System button

• When the computer is powered-off, press this button to enter the
OneKey Rescue System if Lenovo OneKey Rescue System has been
preinstalled.

• In Windows operating system, press this button to start Lenovo OneKey
Recovery.

Note: For details, see “OneKey Rescue System” on page 38.

24

Chapter 2. Learning the basics



Lenovo SlideNav bar

Lenovo SlideNav is a piece of cool software. You can launch an item
quickly, change wallpaper, zip or unzip the screen, and even switch
between workspaces (only available in trial version), just by simply sliding
your finger on Lenovo SlideNav bar.

Launching an Item: Slide your finger on Lenovo SlideNav bar to select an
item. Once the item is selected, quickly release your finger to launch it.

Changing Wallpaper: To change the desktop wallpaper, use the Lenovo
SlideNav bar to slide from the very right-hand side of the screen to the very
left-hand side.

Zipping the Screen: You are able to zip or unzip the screen just by a simple
sliding. If the screen is zipped, all input are locked, such as keyboard,
mouse, touchpad and even touch panel.

Switching Workspace (only available in trial version): You are able to edit
the name or choose a style for each workspace. Workspace indicator is
always embedded in Windows task bar, which is used to indicate the status
of each workspace.

Note: For details, see the help file of Lenovo SlideNav Application.

25

Chapter 2. Learning the basics



Cap Sensor buttons

Energy management button:

Quick launch Lenovo EM utility for power management.

OneKey Theater II button:

Press to switch Lenovo OneKey Theater II application for best user
scenario. It includes Normal Mode, Movie Mode and Intelligent Mode.

Volume Up button:

Quick increase volume level.

Volume Down button:

Quick decrease volume level.

Mute button:

Mute/Unmute the sound.

26

Chapter 2. Learning the basics





















System status indicators - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

These indicators inform you of the computer status.

Hard disk drive indicator

Bluetooth indicator

Wireless communication

1
2
3

Y560p

4

5

8

6 7

9

indicator

Num lock indicator

Caps lock indicator

Power status indicator

Battery status indicator

Touchpad indicator

Graphics status indicator
(specific models only)

27

Chapter 2. Learning the basics

Securing your computer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

This section provides information about how to help protect your
computer from theft and unauthorized use.

 Attaching a security lock (not supplied)

You can attach a security lock to your computer to help prevent it from
being removed without your permission. For details on installing the
security lock, please refer to the instructions shipped with the security lock
that you have purchased.

Refer to the “Right-side view” on page 5 for the location of the Kensington
slot.

Notes:

• Before purchasing any security product, verify that it is compatible with this

type of security keyhole.

• You are responsible for evaluating, selecting, and implementing the locking
devices and security features. Lenovo offers no comment judgement or warranty
regarding the function, quality or performance of locking devices and security
features.

28

Chapter 2. Learning the basics

 Using VeriFace™

VeriFace is a face recognition software which takes a digital snapshot,
extracts key features of your face, and creates a digital map that becomes
the system’s “password”.

Note: The face registration and verification works best in an environment with

steady and even light.

For more instructions on VeriFace, see the help file on your software.

 Using passwords

Using passwords helps prevent your computer from being used by others.
Once you set a password and enable it, a prompt appears on the screen
each time you power on the computer. Enter your password at the prompt.
The computer cannot be used unless you enter the correct password.

Note: This password can be from one to seven alphanumeric characters in any

combination.

For details about how to set the password, see the help to the right of the
screen in BIOS setup utility.

Note: To enter BIOS setup utility, press F2 when the Lenovo logo appears on the

screen while the computer is starting up.

29

Chapter 2. Learning the basics

Connecting external devices - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Your computer has a wide range of built-in features and connection
capabilities.

 Using media cards (not supplied)

Your computer supports the following types of media cards:

• Secure Digital (SD) card

• Secure Digital PRO (SD PRO) card

• MultiMediaCard (MMC)

• Memory Stick (MS)

• Memory Stick PRO (MS PRO)

• xD-Picture (xD) card

Notes:

• Insert ONLY one card in the slot at a time.

• This card reader does not support SDIO devices (e.g. SDIO Bluetooth, etc.).

30

Chapter 2. Learning the basics

Inserting a media card

1

Gently pull the dummy card out of the media card slot.

Note: The dummy card is used for preventing dust and small particles from

entering the inside of your computer when the media card slot is not in use.
Retain the dummy card for future use.

2

Push the card directly into the media card slot until it reaches the end.

Removing a media card

1

Gently pull the media card out of the media card slot.

2

Insert the dummy card to the media card slot.

Note: Before removing the media card, unable it by Windows Safely Remove

Hardware utility to avoid data corruption.

31

Chapter 2. Learning the basics

 Connecting a universal serial bus (USB) device

Your computer comes with 3 USB ports and an eSATA/USB port
compatible with USB devices.

Note: When using a high power consumption USB device such as USB ODD, use

the external device’s power adapter. Otherwise, the device may not be
recognized, or system shut down may result.

 Connecting a Bluetooth device (specific models only)

If your computer has an integrated Bluetooth adapter card, it can connect to
and transfer data wirelessly to other Bluetooth enabled devices, such as
notebook computers, PDAs and cell phones. You can transfer data between
these devices without cables and up to 10 meters range in open space.

Note: The actual maximum range may vary due to interference and transmission

barriers. To get the best possible connection speed, place the device as near
your computer as possible.

Enabling Bluetooth communications

1

Slide the integrated wireless device switch to .

2

Press Fn + F5 to make configuration.

Notes:

• When you do not need to use the Bluetooth function, turn it off to save battery

power.

• For details on pairing with wireless devices, refer to their instructions.

• Pairing methods may vary by operating systems.

32

Chapter 2. Learning the basics

Using Switchable Graphics (specific models only) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Some IdeaPad models support Switchable Graphics. After you toggle the
GPU switch, the system will automatically choose and switch over to the
integrated or dedicated GPU according to the current loading. (Note: For
Y460p and Y560p, this switch is available only on models that support the
switchable technology.)
*GPU is short for graphics processing unit.

Note: The dedicated AMD GPU provides you with superior graphics performance

while the energy-efficient integrated graphics provides longer operation with
the battery. You can switch to the high-performance GPU to gain the best
graphics performance. However, when the computer is using battery power
you are advised to switch to the power-saving GPU if you are not running
graphics-intensive applications.

To change the GPU, do the following:

1

Start your computer to the Windows operating system. If the computer
is in sleep or hibernation mode, press the power button to wake it up.

Note: Do not try to change the GPU when the computer is in sleep or hibernation

mode.

2

Activate the Switchable Graphics dialog box. To activate the dialog
box, you can:

• right-click on the desktop and select Configure Switchable Graphics from the
pop-up menu.

• slide and release the GPU switch on the front side of your computer.

33

Chapter 3. Using the Internet

As a global network, the Internet connects computers worldwide,
providing services such as e-mailing, information searching, electronic
commerce, Web browsing and entertainment.

You can connect the computer to the Internet in the following ways:

Wired connection: uses physical wiring to connect.
Wireless network technology: connect without wiring.

Wired connection - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Wired connection is a reliable and safe way to connect the computer to the
Internet. Generally, the following two accessing methods are widely used.

Cable Cable Internet services use a cable modem connected to

DSL DSL is a family of related technologies that bring

34

the residential cable TV line.

high-speed network access to homes and small
businesses over ordinary telephone lines.

 Hardware connection:

Cable DSL

TV cable

Chapter 3. Using the Internet

Telephone line

Cable modem *

Y560p

Splitter *

DSL modem *

Y560p

Splitter *

* Not supplied.

Note: The above diagrams are for reference only. Actual connection method may

vary.

 Software configuration

Consult your Internet Service Provider (ISP) for details on how to configure
your computer.

35

Chapter 3. Using the Internet

Wireless connection - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Wireless connection provides mobile access to the Internet, allowing you to
stay online anywhere the wireless signal covers.

Divided by the signal scales, wireless connection to the Internet can be built
based on the following standards.

Wi-Fi Wi-Fi networks cover a small physical area, like a home,

WiMAX WiMAX networks connect several Wireless LAN systems

Mobile Broadband The Mobile Broadband network provides Internet access

Note: Your computer may not support all wireless connection methods.

office, or small group of buildings. An access point is
necessary for the connection.

to cover a metropolitan area, providing high-speed
broadband access without the need for cables.

to computers, cell phones and other devices over a large
geographic area. Mobile networks are used for data
transmission, and access is usually provided by a mobile
network operator. A Mobile Broadband SIM card is
necessary for the connection.

36

Chapter 3. Using the Internet

 Using Wi-Fi/WiMax (specific models only)

Enabling wireless connection

To enable wireless communications, do the following:

1

Slide the integrated wireless device switch to .

2

Press Fn + F5 to make configuration.

Hardware connection

Access point *

Y560p

Wi-Fi/WiMa x network

* Not supplied

Software configuration

Consult your Internet Service Provider (ISP) and search Windows Help and
Support Center for details on how to configure your computer.

37

Chapter 4. OneKey Rescue System

OneKey Rescue System - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

 Introduction

The Lenovo OneKey Rescue System is an easy-to-use application that can
be used to back up the data on your system partition (C drive) for easy
restore when required. You can run Lenovo OneKey Recovery under the
Windows operating system, and the OneKey Rescue System without
starting the Windows operating system.

Attention:



In order to utilize the features of the OneKey Rescue System, your hard
disk already includes a hidden partition by default to store the system
image file and OneKey Rescue System program files. This default partition
is hidden for security reasons and is the reason the available disk space is
less than it claims. The exact available hard disk space depends on the file
size of the mirror image file (based on the size of operating system and
pre-installed software).

38

Chapter 4. OneKey Rescue System

 Using Lenovo OneKey Recovery (Within Windows operating

system)

In Windows operating system, double click the OneKey Recovery System
Icon on the desktop to launch Lenovo OneKey Recovery.

Within the program, you can back up the system partition on the hard disk
drive, other storage devices, or by creating recovery discs.

Notes:

• The backup process and creation of recovery discs may take some time, connect

the AC adapter and battery pack to your computer.

• After the recovery discs are burned, please number them so that you can use
them in the correct order.

• Computers without an integrated optical drive support the creation of recovery
discs; however an appropriate external optical drive is needed to physically
create the recovery discs.

For more instructions, see the help file of Lenovo OneKey
Recovery.

39

Chapter 4. OneKey Rescue System

 Using Lenovo OneKey Rescue System (Without Windows

operating system)

In the event that the operating system cannot be loaded, follow the steps
below to access OneKey Rescue System.

• Shut down your computer.

• Press the key to launch OneKey Rescue System.
Within the program, you can choose to restore your system partition to the

original factory status, or to a previously generated backup.

Note: The recovery process is irreversible. Make sure to back up any critical data

before using the recovery feature.

40

Chapter 5. Troubleshooting

Frequently Asked Questions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

This section lists frequently asked questions and tell where you can find detailed
answers. For details about each publication included in the package with your
computer, see Lenovo IdeaPad Y460p/Y560p Setup Poster.

What safety precautions should I follow when using my computer?

See “Important safety information” on page iii of this guide.

How can I prevent problems with my computer?

See “Appendix B. Use and care information” on page 69 of this guide.
More tips can be found in Chapter 1 and 2.

What are the main hardware features of my new computer?

More information can be found in Chapter 1 and 2.

Where can I find the detailed specifications for my computer?

See http://consumersupport.lenovo.com

I need to upgrade a device or I need to replace one of the following: the hard
disk drive, memory, or the keyboard.

See “Appendix D. Customer replaceable units (CRUs)” on page 97 of this
guide.

.

41

Chapter 5. Troubleshooting

Where are the recovery discs?

Your computer did not come with a recovery disc. For an explanation of
the alternative recovery methods offered by Lenovo, see “Chapter 4.
OneKey Rescue System” on page 38.

How can I contact the customer support center?

See “Appendix A. Getting help and service” on page 64 of this guide.

Where can I find warranty information?

For the warranty applicable to your computer, including the warranty
period and type of warranty service, see “Appendix C. Lenovo limited
warranty” on page 83.

How can I install the device drivers?

A compatible device driver is a requirement to ensure correct operation
and performance of each component in your computer. If your computer
is preinstalled with an operating system, Lenovo provides all the drivers
you need in your hard disk.

42

Chapter 5. Troubleshooting

What can I do if the backup process fails?

If you can start the backup feature without a problem, but it fails during
the backup process, please try the following steps:

1

Close other applications, then restart the backup process.

2

Check if the destination media is damaged, try to select another path
and then try again.

When do I need to restore the system to the factory status?

You can use this feature when your system fails or you need to re-install
your operating system. This will restore your computer back to the initial
status when you first booted up your computer after receiving it from
the store. If there is critical data on your current partition, back it up
before you run this recovery feature.

43

Chapter 5. Troubleshooting

Troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

If you do not find your problem here, see Chapter 2. The following section only
describes problems that might negate the need to refer to the more
comprehensive information in Chapter 2.

Display problems

When I turn on the compu­ter, nothing appears on the
screen.

When I turn on the
computer, only a white
cursor appears on a blank
screen.

• If the screen is blank, make sure that:

- The battery is installed correctly.

- The AC adapter is connected to the computer and
the power cord is plugged into a working electrical
outlet.

- The computer power is on. (Press the power
button again for confirmation.)

- The memory is installed correctly.

• If these items are properly set, and the screen
remains blank, have the computer serviced.

• Restore backed-up files to your Windows
environment or the entire contents of your system
partition (C drive) to the original factory contents
using OneKey Recovery. If you still see only the
cursor on the screen, have the computer serviced.

44

Chapter 5. Troubleshooting

My screen goes blank while
the computer is on.

• Your screen saver or power management may be

enabled. Do one of the following to exit from the
screen saver or to resume from sleep or hibernation
mode:

- Touch the touchpad.

- Press any key on the keyboard.

- Press the power button.

-Press Fn+F2 to confirm whether the LCD screen
has been turned off.

Problems on changing graphics processing unit (GPU)

When I right-click on the
desktop, the Configure
Switchable Graphics
option is not displayed on
the pop up menu. Or when I
slide and release the GPU
switch on the front side of
the computer, the Switcha­ble Graphics dialog box is
not displayed.

The screen remains blank
when I try to switch the
GPU.

• Check the graphics device setting in BIOS setup
utility. In BIOS setup utility, move the cursor to
Configuration, make sure Switchable Graphics
option is set active under Graphics Device.

• Check the operating system you are using.
Switchable Graphics technology is currently
available only on Windows 7.

• Make sure your computer is not running an
exclusive mode Direct3D or OpenGL application. If
your computer is running either of the above
applications, quit the application before you switch
the GPU.

45

Chapter 5. Troubleshooting

The system cannot be
switched from highperform­ance GPU to power-saving
GPU.

• If you are outputting the screen to an external
display through an HDMI cable, you might not be
able to switch to power-saving GPU. Change the
display device back to the LCD display of your
notebook before you switch to power-saving GPU.

A Password problem

I forgot my password. • If you forget your user password, you must take

your computer to a Lenovo authorized servicer or a
marketing representative to have the password
changed.

• If you forget your HDD password, a Lenovo
authorized servicer cannot reset your password or
recover data from the hard disk. You must take your
computer to a Lenovo authorized servicer or a
marketing representative to have the hard disk drive
replaced. Proof of purchase is required, and a fee will
be charged for parts and service.

• If you forget your supervisor password, a Lenovo
authorized servicer cannot reset your password. You
must take your computer to a Lenovo authorized
servicer or a marketing representative to have the
system board replaced. Proof of purchase is
required, and a fee will be charged for parts and
service.

46

Chapter 5. Troubleshooting

Keyboard problems

A number appears when
you enter a letter.

• The numeric lock function is on. To disable it, press

Fn+F8.

Sleep or hibernation problems

The computer enters sleep
mode unexpectedly.

The computer enters sleep
mode immediately after
Power-on self-test (POST).

Note: If the battery is charged and the temperature is within range, have the computer

serviced.

The critical low-battery error
message appears, and the
computer immediately turns
off.

•

If the processor overheats, the computer automatically
enters sleep mode to allow the computer to cool and to
protect the processor and other internal components.
Check the settings for sleep mode.

• Make sure that:

- The battery is charged.

- The operating temperature is within the acceptable
range. See “Appendix B. Use and care
information” on page 69.

• The battery power is getting low. Connect the AC
adapter to the computer, or replace the battery with
a fully charged one.

47

Chapter 5. Troubleshooting

The computer does not
return from sleep mode and
does not work.

Note: If the system still does not return from sleep mode, your system has stopped

responding, and you cannot turn off the computer, reset the computer. However,
unsaved data may be lost. To reset the computer, press and hold the power
button for 4 seconds or more. If the computer is still not reset, remove the AC
adapter and the battery.

• If the computer does not return from sleep mode, it
may have entered hibernation mode automatically
because the battery is depleted. Check the power
indicator.

• If your computer is in sleep mode connect the AC
adapter to the computer, then press any key or the
power button.

• If your computer is in hibernation mode or power­off state. Connect the AC adapter to the computer,
then press the power button to resume operation.

48

Computer screen problems

The screen is blank. • Do the following:

The screen is unreadable or
distorted.

Incorrect characters appear
on the screen.

- If you are using the AC adapter, or using the
battery, and the battery status indicator is on, press
Fn + to make the screen brighter.

- If the power indicator is blinking, press the power
button to resume from the sleep mode.

- If the problem persists, follow the solution in the
following problem “The screen is unreadable or
distorted.”

-Press Fn+F2 to confirm whether the LCD screen
has been turned off.

• Make sure that:

- The display device driver is installed correctly.

- The screen resolution and color quality are
correctly set.

- The monitor type is correct.

• Did you install the operating system or application
program correctly? If they are installed and
configured correctly, have the computer serviced.

Sound problems

No sound can be heard
from the speaker even
when the volume is turned
up.

• Make sure that:

- The Mute function is off.

- The headphone jack is not used.

- Speakers is selected as a playback device.

Chapter 5. Troubleshooting

49

Chapter 5. Troubleshooting

Battery problems

Your computer shuts down
before the battery status
indicator shows empty.

-or-

Your computer operates
after the battery status
indicator shows empty.

The operating time for a
fully charged battery is
short.

The computer does not
operate with a fully charged
battery.

The battery does not
charge.

A hard disk drive problem

The hard disk drive does
not work.

A startup problem

The Microsoft® Windows
operating system does not
start.

• Discharge and recharge the battery.

• For details, see “Handling the battery” in Chapter 2.

• The surge protector in the battery might be active.

Turn off the computer for one minute to reset the
protector, then turn on the computer again.

• For details, see “Handling the battery” in Chapter 2.

• In the Boot menu in BIOS Setup Utility, make sure

that the hard disk drive is included in the Boot
priority order correctly.

• Use the OneKey Rescue System to help solve or
identify your problem. For details on the OneKey
Rescue System, see “Chapter 4. OneKey Rescue
System” on page 38.

50

Chapter 5. Troubleshooting

OneKey Rescue System problems

Backup cannot be made. • You are not currently using a Windows operating

Fail to restore system
partition to factory default.

system.

• There is not enough space to store the backed up

data. You will need to free more hard disk space on
your system partition (C drive).

• The system partition, such as the partition size or the

drive capacity of C, has been modified.

Other problems

The computer does not
respond.

The computer does not
start from the desired
device.

•

To turn off your computer, press and hold the power
button for 4 seconds or more. If the computer still does
not respond, remove the AC adapter and the battery.

• Your computer might lock when it enters sleep mode

during a communication operation.

• See the Boot menu of BIOS Setup Utility. Make sure

that Boot priority order in BIOS Setup Utility is set
so that the computer starts from the device you
want.

• Also make sure that the device from which the

computer starts is enabled. In the Boot menu in
BIOS Setup Utility, make sure that the device is
included in the Boot priority order list.

• Press F12 when the Lenovo logo appears on the

screen while the computer is starting up to select the
device you want the computer starts from.

51

Chapter 5. Troubleshooting

The connected external
device does not work.

52

• Do not connect or disconnect any external device
cables other than Plug and Play (PnP) device while
the computer power is on; otherwise, you might
damage your computer.

• When using a high power consumption external
devices such as an external USB optical disk drive,
use external device power adapter. Otherwise, the
device may not be recognized, or system shut down
may result.

Chapter 6. Upgrading and replacing devices

Notes:

• The illustrations used in this chapter are of the Lenovo IdeaPad Y560p, unless

otherwise stated.

• The following steps about upgrading and replacing devices are the same for the
Y460p and Y560p.

Replacing the battery - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Note: Use only the battery provided by Lenovo. Any other battery could ignite or

explode.

 To replace the battery

1

Turn off the computer, or enter hibernation mode. Disconnect the AC
adapter and all cables from the computer.

2

Close the computer display, and turn the computer over.

53

Chapter 6. Upgrading and replacing devices





3

Unlock the battery latches in the unlocked position , remove the
battery pack in the direction shown by the arrow .

54

2

1

4

Install a fully charged battery.

5

Turn the computer over again. Connect the AC adapter and the cables
to the computer again.

1

Chapter 6. Upgrading and replacing devices

Replacing memory - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

You can increase the amount of memory in your computer by installing a
double data rate (DDR3) small outline dual inline memory module (SO­DIMM)-available as an option-in the memory slot of your computer. SO­DIMMs are available in various capacities.

Note: Use only the memory types supported by your computer. If you incorrectly

install optional memory, or install an unsupported memory type, a warning
beep will sound when you try to start the computer.

To install an SO-DIMM, do the following:

1

Touch a metal table or a grounded metal object to reduce any static
electricity in your body, which could damage the SO-DIMM. Do not
touch the contact edge of the SO-DIMM.

2

Turn off the computer. Disconnect the AC adapter and all cables from
the computer.

3

Close the computer display, and turn the computer over.

4

Remove the battery again.

55

Chapter 6. Upgrading and replacing devices





5

Remove the CPU/Memory compartment cover.

a. Remove the screws that secure the compartment cover .
b. Remove the compartment cover .

1

1

1

1

2

56

Chapter 6. Upgrading and replacing devices

6

If two SO-DIMMs are already installed in the memory slot, remove one
of them to make room for the new one by pressing out on the latches
on both edges of the socket at the same time. Be sure to save the old
SO-DIMM for future use.

11

2

7

Insert the notched end of the DIMM into the socket.
Press the DIMM firmly, and pivot it until it snaps into place. Make sure

that it is firmly fixed in the slot and does not move easily.

8

Reinstall the compartment cover.

9

Reinstall the battery.

0

Turn the computer over, and reconnect the AC adapter and the cables
to the computer.

57

Chapter 6. Upgrading and replacing devices

Note: If only one DIMM is used on the computer you are servicing, the card must be

installed in SLOT-0 ( : lower slot), but not in SLOT-1 ( : upper slot).

a

b

b

a

To make sure that the SO-DIMM is installed correctly, do as follows:

1

Turn the computer on.

2

Hold F2 during startup. The BIOS Setup Utility screen opens. The
Total Memory item shows the total amount of memory installed in

your computer.

58

Chapter 6. Upgrading and replacing devices

Replacing the hard disk drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

You can increase the storage capacity of your computer by replacing the
hard disk drive with one of greater capacity. You can purchase a new hard
disk drive from your reseller or Lenovo marketing representative.

Notes:

• Replace the hard disk drive only if you upgrade it or have it repaired. The

connectors and bay of the hard disk drive were not designed for frequent
changes, or drive swapping.

• The preinstalled softwares are not included on an optional hard disk drive.

Handling a hard disk drive

• Do not drop the drive or subject it to physical shocks. Put the drive on a

material, such as soft cloth, that absorbs the physical shock.

• Do not apply pressure to the cover of the drive.

• Do not touch the connector.

The drive is very sensitive. Incorrect handling can cause damage and
permanent loss of data on the hard disk. Before removing the hard disk
drive, make a backup copy of all the information on the hard disk, and then
turn the computer off. Never remove the drive while the system is
operating, in sleep mode, or in hibernation mode.

59

Chapter 6. Upgrading and replacing devices





To replace the hard disk drive, do the following:

1

Turn off the computer; then disconnect the AC adapter and all cables
from the computer.

2

Close the computer display, and then turn the computer over.

3

Remove the battery pack.

4

Remove the Hard disk drive compartment cover.
a. Remove the screws that secure the compartment cover .
b. Remove the compartment cover .

1

1

1

2

60

Chapter 6. Upgrading and replacing devices

5

Remove the frame fixing screw.

6

Pull the tab in the direction shown by arrow.

3

4

7

Take out the hard disk drive secured in a metal frame.

8

Remove the screws and detach the metal frame from the hard disk
drive.

5

61

Chapter 6. Upgrading and replacing devices

9

Attach the metal frame to a new hard disk drive; then tighten the
screws.

0

Put the hard disk drive gently into the hard disk drive bay with the tab
facing upwards and the connectors facing each other; then push it
firmly into space.

A

Reinstall the frame fixing screw.

B

Reinstall the compartment cover.

C

Reinstall the screws.

D

Reinstall the battery pack.

E

Turn the computer over again. Connect the AC adapter and the cables
to the computer again.

62

Chapter 6. Upgrading and replacing devices

The following table provides a list of CRUs (Customer Replaceable Units)
for your computer, and informs you of where to find replacement
instructions.

Setup Poster User Guide

AC adapter O

Power cord for AC adapter O

Battery O O

Bottom access doors O

Memory O

Hard disk drive O

63

Appendix A. Getting help and service

If you need help, service, technical assistance, or just want more
information about Lenovo computers, you will find a wide variety of
sources available from Lenovo to assist you. This section contains
information about where to go for additional information about Lenovo
computers, what to do if you experience a problem with your computer,
and whom to call for service should it be necessary.

Microsoft Service Packs are the latest software source for Windows product
updates. They are available by means of a Web download (connection
charges may apply) or from a disc. For more specific information and links,
go to the Microsoft Web site at http://www.microsoft.com
Up and Running technical assistance with installation of, or questions
related to, Service Packs for your Lenovo-preinstalled Microsoft Windows
product.

64

. Lenovo offers

Appendix A. Getting help and service

Getting help on the Web - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

The Lenovo Web site on the World Wide Web has up-to-date information
about Lenovo computers and support. The address for the Lenovo home
page is http://consumersupport.lenovo.com

You can find support information for your Lenovo IdeaPad™ computer at
http://consumersupport.lenovo.com
to solve problems, find new ways to use your computer, and learn about
options that can make working with your Lenovo computer even easier.

.

. Research this Web site to learn how

Calling the customer support center - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

If you have tried to correct the problem yourself and still need help, during
the warranty period, you can get help and information by telephone
through the customer support center. The following services are available
during the warranty period:

• Problem determination - Trained personnel are available to assist you
with determining if you have a hardware problem and deciding what
action is necessary to fix the problem.

• Lenovo hardware repair - If the problem is determined to be caused by
Lenovo hardware under warranty, trained service personnel are
available to provide the applicable level of service.

65

Appendix A. Getting help and service

• Engineering change management - Occasionally, there might be changes
that are required after a product has been sold. Lenovo or your reseller, if
authorized by Lenovo, will make selected Engineering Changes (ECs)
available that apply to your hardware.

The following items are not covered:

• Replacement or use of parts not manufactured for or by Lenovo or non
warranted parts

• Identification of software problem sources

• Configuration of BIOS as part of an installation or upgrade

• Changes, modifications, or upgrades to device drivers

• Installation and maintenance of network operating systems (NOS)

• Installation and maintenance of application programs

To determine if your Lenovo hardware product is under warranty and
when the warranty expires, go to http://consumersupport.lenovo.com

Refer to your Lenovo hardware warranty for a full explanation of Lenovo
warranty terms. Be sure to retain your proof of purchase to obtain warranty
service.

.

66

Appendix A. Getting help and service

If possible, be near your computer when you make your call in case the
technical assistance representative needs to help you resolve a computer
problem. Please ensure that you have downloaded the most current drivers
and system updates, and recorded information before you call. When
calling for technical assistance, please have the following information
available:

• Machine Type and Model

• Serial number of your computer and your proof of purchase

• Description of the problem

• Hardware and software configuration information for your system

Note: For the latest list of customer support center telephone numbers and hours of

operation, visit the Support Web site at http://consumersupport.lenovo.com
If the number for your country or region is not listed, contact your Lenovo
reseller or Lenovo marketing representative.

.

67

Appendix A. Getting help and service

Getting help around the world - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

If you travel with your computer or relocate it to a country where your
Lenovo machine type is sold, your computer might be eligible for
International Warranty Service, which automatically entitles you to obtain
warranty service throughout the warranty period. Service will be
performed by service providers authorized to perform warranty service.

Service methods and procedures vary by country, and some services might
not be available in all countries. Service centers in certain countries might
not be able to service all models of a particular machine type. In some
countries, fees and restrictions might apply at the time of service.

To determine whether your computer is eligible for International Warranty
Service and to view a list of the countries where service is available, go to
http://consumersupport.lenovo.com

.

Lenovo warranty service telephone numbers - - - - - - - - - - - - -

Warranty Service Telephone Numbers

A list of warranty service telephone numbers is available at
www.lenovo.com/support/phone
in a country or region, please contact Lenovo, or your reseller in your
country or region.

. For the latest warranty service number

68

Appendix B. Use and care information

Caring for your computer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Though your computer is designed to function reliably in normal work
environments, you need to use common sense in handling it. By following
these important tips, you will get the most use and enjoyment out of your
computer.

 Be careful about where and how you work.

• Do not eat or smoke over your keyboard. Particles that fall into your
keyboard can cause damage.

• Store packing materials safely out of the reach of children to prevent the
risk of suffocation from plastic bags.

• Keep your computer away from magnets, activated cellular phones,
electrical appliances, or speakers (within 13 cm or 5 in).

• Avoid subjecting your computer to extreme temperatures (below 5°C/
41°F or above 35°C/95°F).

• For Notebooks with glossy display bezels the user should consider the
placement of the Notebook as the bezel may cause disturbing reflections
from surrounding light and bright surfaces.

• Some appliances, such as certain portable desktop fans or air purifiers,
can produce negative ions. If a computer is close to such an appliance,
and is exposed for an extended time to air containing negative ions, it
may become electrostatically charged. Such a charge may be discharged
through your hands when you touch the keyboard or other parts of the

69

Appendix B. Use and care information

computer, or through connectors on I/O devices connected to it. Even
though this kind of electrostatic discharge (ESD) is the opposite of a
discharge from your body or clothing to the computer, it poses the same
risk of a computer malfunction.

Your computer is designed and manufactured to minimize any effects of
electrostatic charge. An electrostatic charge above a certain limit,
however, can increase the risk of ESD. Therefore, when using the
computer close to an appliance that can produce negative ions, give
special attention to the following:

- Avoid directly exposing your computer to the air from an appliance
that can produce negative ions.

- Keep your computer and peripherals as far as possible from such an
appliance.

- Wherever possible, ground your computer to facilitate safe
electrostatic discharge.

 Notice of static-electricity

When you handle options or CRUs, or perform any work inside the
computer, take the following precautions to avoid static-electricity
damage:

- Limit your movement. Movement can cause static electricity to build
up around you.

70

Appendix B. Use and care information

- Always handle components carefully. Handle adapters, memory
modules, and other circuit boards by the edges. Never touch exposed
circuitry.

- Prevent others from touching components.

- When you install a static-sensitive option or CRU, touch the static­protective package containing the part to a metal expansion-slot cover
or other unpainted metal surface on the computer for at least two
seconds. This reduces static electricity in the package and your body.

- Whenever possible, remove the static-sensitive part from the static­protective packaging and install the part without setting it down.
When this is not possible, place the static-protective packaging on a
smooth, level surface and place the part on it.

- Do not place the part on the computer cover or other metal surface.

 Be gentle with your computer

• Avoid placing any objects (including paper) between the display and the
keyboard or under the keyboard.

• Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy
objects on your computer, display, or external devices.

• Avoid turning the display beyond 135°.

71

Appendix B. Use and care information

 Carry your computer properly

• Before moving your computer, be sure to remove any media, turn off
attached devices, and disconnect cords and cables.

• Be sure your computer is in sleep or hibernation mode, or turned off,
before moving it. This will prevent damage to the hard disk drive and
data loss.

• When picking up your open computer, hold it by the bottom. Do not
pick up or hold your computer by the display.

• Use a quality carrying case that provides adequate cushion and
protection. Do not pack your computer in a tightly packed suitcase or
bag.

 For outdoor use

• Backup your critical data before you take your computer outdoors.

• Ensure that the battery is full.

• Be sure to turn off the power and close the LCD well.

• When you leave the computer in your car, place it on the back seat to
avoid being insolated.

• Carry the AC adapter and power cord with the computer.

72

Appendix B. Use and care information

 Handle storage media and drives properly

• If your computer comes with an optical drive, do not touch the surface of
a disc or the lens on the tray.

• Wait until you hear the CD or DVD click into the center pivot of an
optical drive before closing the tray.

• When installing your hard disk, follow the instructions shipped with
your hardware, and apply pressure only where needed on the device.

73

Appendix B. Use and care information

 Data safety

• Do not delete unknown files or change the name of files or directories
that were not created by you; otherwise, your computer software might
fail to work.

• Be aware that accessing network resources can leave your computer
vulnerable to computer viruses, hackers, spyware, and other malicious
activities that might damage your computer, software, or data.

• It is your responsibility to ensure that you have adequate protection in
the form of firewalls, antivirus software, and anti-spyware software and
keep this software up to date.

 Take care in setting passwords

• Remember your passwords. If you forget a supervisor or hard disk
password, Lenovo authorized service providers will not reset it, and you
might have to replace your system board or hard disk drive.

 Other important tips

• Do not put the battery pack in trash that is disposed of in landfills. When
disposing of the battery, comply with local ordinances or regulations and
your company’s safety standards.

• Your computer might have both an Ethernet connector and a modem
connector. If so, be sure to connect your communication cable to the
correct one, so your connector is not damaged.

74

Appendix B. Use and care information

• Register your Lenovo products with Lenovo (refer to the Web page:
http://consumersupport.lenovo.com
your computer to you if it is lost or stolen. Registering your computer
also enables Lenovo to notify you about possible technical information
and upgrades.

• Only an authorized Lenovo repair technician should disassemble and
repair your computer.

• Do not modify or tape the latches to keep the display open or closed.

• Take care not to turn your computer over while the AC adapter is
plugged in. This could break the adapter plug.

• Turn off your computer if you are replacing a device, or else verify that
the device is warm- or hot-swappable.

• Before you install any of the following devices, touch a metal table or a
grounded metal object. This action reduces any static electricity from
your body. The static electricity could damage the device.

- Memory Card, such as SD Card, Memory Stick, MultiMediaCard, and

Memory Stick Pro card.

- Memory module

• When transferring data to or from a Flash Media Card, such as an SD
card, do not put your computer in sleep or hibernation mode before the
data transfer is complete. To do so might cause damage to your data.

). This can help authorities return

75

Appendix B. Use and care information

Accessibility and comfort - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

 Ergonomic information

Working in the virtual office may mean adapting to frequent changes in
your environment. Following some simple rules will make things easier
and bring you the maximum benefits of your computer. Keeping in mind
such basics as good lighting and proper seating, for example, can help you
improve your performance and achieve greater comfort.

Note: This example shows someone in a conventional setting. Even if you work in a

casual, less conventional setting, many of the tips in this section still apply.
Develop good habits, and they will serve you well.

Head and neck in upright

76

Good back support
and seat height

Parallel to the floor

A suitable brightness
avoid glare or reflection

Type softly

Support the forearms

Flat on the floor

Appendix B. Use and care information

 What if you are traveling?

It may not be possible to observe the best ergonomic practices when you
are using your computer while on the move or in a casual setting.
Regardless of the setting, try to observe as many of the tips as possible.
Sitting properly and using adequate lighting, for example, will help you
maintain desirable levels of comfort and performance.

 Questions about vision?

Your computer’s visual display screen is designed to meet the highest
standards and to provide you with clear, crisp images and large, bright
displays that are easy to see, yet easy on the eyes. Of course, any
concentrated and sustained visual activity can be tiring. If you have
questions on eye fatigue or visual discomfort, consult a vision care
specialist for advice.

77

Appendix B. Use and care information

Maintenance - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

An important part of owning your computer is maintenance. With proper
care, you can avoid common problems. The following sections provide
information that can help you to keep your computer running smoothly.

 General tips for maintenance

1

Check the capacity of your hard disk drive from time to time. If the
hard disk drive gets too full, Windows

produce errors.

2

Empty your recycle bin on a regular basis.

3

Use the Microsoft Disk Defragmenter on your hard disk drive on a
regular basis to improve data seek and read time.

• To free up disk space, uninstall unused application programs.

• Clean out your Inbox, Sent, and Trash folders from your e-mail client
program.

• At least once a week, make a point to back up your data. If critical data is
present, it is a good idea to perform a daily backup. Lenovo has many
backup options available for your computer. CD-RW drives or
CD-RW/DVD drives are available for most computers.

• Use or schedule System Restore to take a system snapshot periodically.

®

will slow down and might

78

Appendix B. Use and care information

Note: Always take a system snapshot before installing new drivers, updating

software, or installing new software.

• Update device drivers and BIOS when needed.

• Profile your machine at http://consumersupport.lenovo.com

to keep up

to date with current drivers and revisions.

• Keep up to date on device drivers on other non-Lenovo hardware. You
might want to read the device driver information release notes prior to
updating for compatibility or known issues.

• Keep a log book. Entries might include major hardware or software
changes, driver updates, minor issues you have experienced and how
you resolved them.

• If you ever need to run a recovery operation on your computer by
OneKey Rescue System, see “Chapter 4. OneKey Rescue System” on
page 38.

• If required, you can find your country’s customer support center at the
following Web address: http://consumersupport.lenovo.com

.
When calling the customer support center, please make sure you have
your machine type, model, and serial number available and the
computer is in front of you. Also, if the machine is producing error
codes, it is helpful to have the error screen on or the message written
down.

79

Appendix B. Use and care information

 Cleaning the cover of your computer

Occasionally clean your computer as follows:

1

Prepare a mixture of a gentle kitchen-use detergent (one that does not
contain abrasive powder or strong chemicals such as acid or alkaline).
Use 5 parts water to 1 part detergent.

2

Absorb the diluted detergent into a sponge.

3

Squeeze excess liquid from the sponge.

4

Wipe the cover with the sponge, using a circular motion and taking
care not to let any excess liquid drip.

5

Wipe the surface to remove the detergent.

6

Rinse the sponge with clean running water.

7

Wipe the cover with the clean sponge.

8

Wipe the surface again with a dry, soft lint-free cloth.

9

Wait for the surface to dry completely and remove any cloth fibers
from the computer surface.

Note: Shut down the computer and then disconnect the power cord before cleaning

the computer.

80

Appendix B. Use and care information

 Cleaning your computer keyboard

1

Absorb some isopropyl rubbing alcohol on a soft, dust-free cloth.

2

Wipe each keytop surface with the cloth. Wipe the keys one by one; if
you wipe several keys at a time, the cloth may hook onto an adjacent
key and possibly damage it. Make sure that no liquid drips onto or
between the keys.

3

Allow to dry.

4

To remove any crumbs and dust from beneath the keys, you can use a
camera blower with a brush or cool air from a hair drier.

Note: Avoid spraying cleaner directly on the display or the keyboard.

81

Appendix B. Use and care information

 Cleaning your computer display

1

Gently wipe the display with a dry, soft lint-free cloth. If you see a
scratchlike mark on your display, it might be a stain transferred from
the keyboard when the cover was pressed from the outside.

2

Wipe or dust the stain gently with a soft, dry cloth.

3

If the stain remains, moisten a soft, lint-free cloth with water or a 50-50
mixture of isopropyl alcohol and water that does not contain
impurities.

4

Wring out as much of the liquid as you can.

5

Wipe the display again; do not let any liquid drip into the computer.

6

Be sure to dry the display before closing it.

82

Appendix C. Lenovo limited warranty

L505-0010-01 04/2008
This Lenovo Limited Warranty applies only to Lenovo branded hardware

products you purchased for your own use and not for resale.
This Lenovo Limited Warranty is available in other languages at

www.lenovo.com/warranty

 What this warranty covers

Lenovo warrants that each hardware product that you purchase is free from
defects in materials and workmanship under normal use during the warranty
period. The warranty period for the product starts on the original date of
purchase specified on your sales receipt or invoice unless Lenovo informs
you otherwise in writing. The warranty period and type of warranty service
that apply to your product are designated below under the section titled

“Warranty Information.”

THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. SOME STATES OR JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES,
SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN THAT
EVENT, SUCH WARRANTIES APPLY ONLY TO THE EXTENT
REQUIRED BY LAW AND ARE LIMITED IN DURATION TO THE
WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT

.

83

Appendix C. Lenovo limited warranty

PERIOD. SOME STATES OR JURISDICTIONS DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE LIMITATION ON DURATION MAY NOT APPLY TO YOU.

 How to obtain warranty service

If the product does not function as warranted during the warranty period,
you may obtain warranty service by contacting Lenovo or an approved
service provider. Each of them is referred to as a “Service Provider.” A list of
Service Providers and their telephone numbers is available at
www.lenovo.com/support/phone

Warranty service may not be available in all locations and may differ from
location to location. Charges may apply outside a Service Provider’s normal
service area. Contact a local Service Provider for location-specific
information.

.

 What your service provider will do to correct problems

When you contact a Service Provider, you must follow the problem
determination and resolution procedures specified.

Your Service Provider will attempt to diagnose and resolve your problem
over the telephone, e-mail or through remote assistance. Your Service
Provider may direct you to download and install designated software
updates.

84

Appendix C. Lenovo limited warranty

Some problems can be resolved with a replacement part that you can install
yourself called a “Customer Replaceable Unit” or “CRU.” If so, your
Service Provider will ship the CRU to you for you to install.

If your problem cannot be resolved over the telephone or remotely, through
your application of software updates or the installation of a CRU by you,
your Service Provider will arrange for service under the type of warranty
service designated for the product under the section titled

Information.”

If your Service Provider determines that it is unable to repair your product,
your Service Provider will replace it with one that is at least functionally
equivalent.

If your Service Provider determines that it is unable to either repair or
replace your product, your sole remedy is to return the product to your
place of purchase or to Lenovo for a refund of your purchase price.

“Warranty

85

Appendix C. Lenovo limited warranty

 Replacement of a product or part

When the warranty service involves the replacement of a product or part,
the replaced product or part becomes Lenovo’s property and the
replacement product or part becomes your property. Only unaltered
Lenovo products and parts are eligible for replacement. The replacement
product or part provided by Lenovo may not be new, but it will be in good
working order and at least functionally equivalent to the original product
or part. The replacement product or part shall be warranted for the balance
of the period remaining on the original product.

Before your Service Provider replaces a product or part, you agree to:

1

remove all features, parts, options, alterations, and attachments not
under warranty service;

2

ensure that the product or part is free of any legal obligations or
restrictions that prevent its replacement; and

3

obtain authorization from the owner to have your Service Provider
service a product or part if you do not own it.

86