For tips to help you use your computer safely, go to:
http://www.lenovo.com/safety
Before installing this product, read the Safety Information.
DANGER
To avoid shock hazard:
•Do not remove the covers.
•Do not operate this product unless the stand is attached.
•Do not connect or disconnect this product during an electrical storm.
•The power cord plug must be connected to a properly wired and grounded power outlet.
•Any equipment to which this product will be attached must also be connected to properly
wired and grounded power outlets.
•To isolate the monitor from the electrical supply, you must remove the plug from the
power outlet. The power outlet should be easily accessible.
To take special precautions to avoid the introduction of hazards when operating, installing,
servicing, transporting or storing equipment, the necessary instructions shall be made
available.
To reduce the risk of electric shock, do not perform any servicing other than that contained in
the operating instructions unless you are qualified to do so.
iii
Handling:
•If your monitor weighs more than 18 kg (39.68 lb), it is recommended that it be moved or
lifted by two people.
Page 5
Chapter 1. Getting started
USB C-C
DP
USB C-A
HDMI
*
*
Lenovo
Limited Warranty
This User’s Guide contains detailed information on the your Curved Panel Monitor. For a
quick overview, please see the Setup Poster that was shipped with your monitor.
Shipping contents
The product package should include the following items:
•Curved Panel Monitor
•Information Flyer
•Lenovo Limited Warranty Booklet
•Stand
•Base
•DP 1.4 Cable
•HDMI Cable
•USB C-C Cable
•USB C-A Cable
•Power Cord
•External USB Speaker
Remark: Lenovo Monitor USB Speaker is for Machine Type
: 65EA.
*: Depending on many factors such as the processing capability of peripheral devices, file
attributes, and other factors related to system configuration and operating environments, the
actual transfer rate using the various USB connectors on this device will vary and is typically
slower than the data rates as defined by the respective USB specifications: - 5 Gbit/s for USB
3.1 Gen 1; 10 Gbit/s for USB 3.1 Gen 2 & 20 Gbit/s for USB 3.2.
Chapter 1. 1-1
Page 6
Notice for use
To set up your monitor, please see the illustrations below.
Note: Do not touch the monitor within the screen area. The screen area is glass and can be
damaged by rough handling or excessive pressure.
1. Carefully lay the monitor on a flat surface.
2. Put the stand and base to the monitor.
Note: To attach a VESA mount, please see on page 2-14.
Chapter 1. 1-2
Page 7
Product overview
-5
22
20
o
20
o
Types of adjustments
Tilt
This section will provide information on adjusting monitor positions, setting user controls, and
using the cable lock slot.
Please see the illustration below for an example of the tilt range.
Swivel
With the built-in pedestal, you can tilt and swivel the monitor for the most comfortable
viewing angle.
Chapter 1. 1-3
Page 8
Height Adjustment
130mm
For height adjustment, user needs to press down or lift up the monitor.
Chapter 1. 1-4
Page 9
Monitor controls
Your monitor has controls on the front which are used to adjust the display.
For information on how to use these controls, please see on page 2-3.
Cable lock slot
Your monitor is equipped with a cable lock slot located on the rear of your monitor (in the
lower position).
Chapter 1. 1-5
Page 10
Setting up your monitor
This section provides information on how to set up your monitor.
Connecting and turning on your monitor
Note: Be sure to read the Safety information located on page iii before carrying out this
procedure.
1.Power off your computer and all attached devices, and unplug the computer power cord.
2.Connect the cables according to below icon indication.
Input Connectors:
2 x HDMI 2.0 (HDCP 2.2)
1 x DP 1.4 (HDCP 2.2)
2 x USB 3.0 (Back x 2)
1 x USB Type-C 5G (DisplayPort DP 1.2 Alternate Mode)
1 x USB Type-C 10G (DisplayPort DP 1.4 Alternate Mode)
* Two USB Type-C Total Power Delivery up to 90W (Max.)
Input Connectors:
2 x USB 3.0 (Front x 2)
1 x Audio Out
Chapter 1. 1-6
Page 11
3.Connect the USB Speaker.
4.For computer in HDMI connecting..
5.For computer in DisplayPort connecting.
Chapter 1. 1-7
Page 12
6.For computer in USB Type-C connecting.
*
*
If there are any * tag, you can consult the comments on page 1-1.
Chapter 1. 1-8
Page 13
7.For computer in USB Type-A connecting..
*
*
If there are any * tag, you can consult the comments on page 1-1.
Chapter 1. 1-9
Page 14
8.Connect the speaker’s audio cable and audio jack of monitor to transfer audio source from
*
DP, Type-C or HDMI.
Note: The audio output in DP, Type-C, HDMI modes.
9.Connect one end of the USB cable to the USB downstream terminal of the monitor, and
connect the other end of the USB cable to an appropriate USB port on your device.
Note: The USB downstream port does not provide power while the monitor switch is off.
If there are any * tag, you can consult the comments on page 1-1.
Chapter 1. 1-10
Page 15
10. Insert the power cord into the monitor, then plug the monitor power cord and the computer
cord into grounded electrical outlets.
Note: A certified power supply cord has to be used with this equipment. The relevant
national installation and or equipment regulations shall be considered. A certified power
supply cord not lighter than ordinary polyvinyl chloride flexible cord according to IEC
2
60227 (designation H05VV-F 3G 0.75mm
or H05VVH2-F2 3G 0.75mm2) shall be used.
Alternative a flexible cord be of synthetic rubber according to IEC 60245
(designation H05RR-F 3G 0.75mm
2
) shall be used..
11. Connect the cables with cable clip.
Chapter 1. 1-11
Page 16
12. Power on the monitor and the computer.
13. When you install the monitor driver, download the driver that corresponds to your monitor
model from the Lenovo website http://www.lenovo.com/support/Y44w-10. Refer to the
“on page 3-5” section to install the driver.
Chapter 1. 1-12
Page 17
Chapter 2. Adjusting and using your monitor
This section will give you information on adjusting and using your monitor.
Comfort and accessibility
Good ergonomic practice is important to get the most from your personal computer and to
avoid discomfort. Arrange your workplace and the equipment you use to suit your individual
needs and the kind of work that you perform. In addition, use healthy work habits to maximize
your performance and comfort while using your computer. For more detailed information on
any of these topics, visit the Healthy Computing Web site at:
http://www.lenovo.com/healthycomputing/.
Arranging your work area
Use a work surface of appropriate height and available working area to allow you to work in
comfort.
Organize your work area to match the way you use materials and equipment. Keep your work
area clean and clear for the materials that you typically use and place the items that you use
most frequently, such as the computer mouse or telephone, within the easiest reach.
Equipment layout and setup play a large role in your working posture. The following topics
describe how to optimize equipment setup to achieve and maintain good working posture.
Positioning your monitor
Position and adjust your computer monitor for comfortable viewing by considering the
following items:
•Recommended viewing distance between the eye and the monitor screen is 1.5 x the
diagonal of the screen. Solutions in meeting this required distance in cramped office
situations include pulling desk away from wall or divider to make room for monitor, using
flat panel or compact displays placing the monitor in the desk corner, or placing the
keyboard in an adjustable drawer to create a deeper working surface.
•Monitor height: Position the monitor so your head and neck are in a comfortable and
neutral (vertical, or upright) position. If your monitor does not have height adjustments,
you might have to place books or other sturdy objects under the base of the monitor to
achieve the desired height. A general guideline is to position the monitor such that the top
of the screen is at or slightly below your eye-height when you are comfortably seated.
However, be sure to optimize your monitor height so the line of site between your eyes
and the center the monitor suits your preferences for visual distance and comfortable
viewing when your eye muscles are in a relaxed state.
•Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen content and
to accommodate your preferred head and neck posture.
•General location: Position your monitor to avoid glare or reflections on the screen from
overhead lighting or nearby windows.
Chapter 2. 2-1
Page 18
The following are some other tips for comfortable viewing of your monitor:
•Use adequate lighting for the type of work you are performing.
•Use the monitor brightness, contrast controls, if equipped to optimize the image on your
screen to meet your visual preferences.
•Keep your monitor screen clean so you can focus on the screen’s contents.
Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to
periodically look away from your monitor screen and focus on a far object to allow your eye
muscles to relax. If you have questions on eye fatigue or visual discomfort, consult a vision
care specialist for advice.
Quick tips for healthy work habits
The following information is a summary of some important factors to consider to help you
remain comfortable and productive while you use your computer.
•Good posture starts with equipment setup: The layout of your work area and the setup
of your computer equipment have a large effect on your posture while using your
computer. Be sure to optimize the position and orientation of your equipment by following
the tips outlined in "Arranging your work area"on page 2-1 so you can maintain a
comfortable and productive posture. Also, be sure to use the adjustment capabilities of
your computer components and office furniture to best suit your preferences now and as
your preferences change over time.
•Minor changes in posture can help avoid discomfort: The longer you sit and work with
your computer, the more important it is to observe your working posture. Avoid assuming
any one posture for an extended period of time. Periodically make minor modifications in
your posture to help deter any discomforts that might arise. Make use of any adjustments
that your office furniture or equipment provide to accommodate changes in posture.
•Short, periodic breaks help ensure healthy computing: Because computing is primarily
a static activity, it is particularly important to take short breaks from your work.
Periodically, stand up from your work area, stretch, walk for a drink of water, or otherwise
take a short break from using your computer. A short break from work gives your body a
welcome change in posture and helps to ensure you remain comfortable and productive
while you do work.
Chapter 2. 2-2
Page 19
Adjusting your monitor image
This section describes the control features to adjust your monitor image.
Using the direct access controls
The direct access controls can be used when the On Screen Display (OSD) is not displayed.
Table 2-1. Direct access controls
IconControlDescription
Refresh Rate on
1
screen
Mode SwitchDirect access to Mode Switch
Source-selectingSwitches the video input source
Press and hold for 3 seconds to open/close Refresh Rate
on screen
2
Exit
LightBalanceDirect access to LightBalance adjustment
Exit current OSD or return to previous level
Press and hold for 3 seconds to open the menu of Scaling
Press to move lighting-indicator on main menu up from
active item to last one.
3
Increase/Up
BrightnessDirect access to Brightness adjustment
4
Decrease/Down
Menu
5
Press and hold for 3 seconds to Enable/Disable Over
Drive
Press to increase current values on adjustment bar.
Press to move lighting-indicator on main menu down
from active item to next one.
Press and hold for 10 seconds to Enable/Disable DDC/CI.
Press to decrease current values on adjustment bar.
Press to open main menu while there is no OSD on the
screen.
Press and hold for 10 seconds to lock/unlock all menu.
OK
Chapter 2. 2-3
Press to enter next level on main menu or sub menu, or
return back to previous level while on adjustment bar.
Page 20
Using the On-Screen Display (OSD) controls
Contrast 75
Color
Saturation 50
DCR
Low Blue Light
Brightness
Contrast
70
85
Brightness 80
1920x1080/60Hz/HDMI
Display overall settings
Lenovo Y44w
To adjust the settings, the user controls can be viewed through the OSD.
To use the controls:
1.Press
2.Use or to move among the icons. Select an icon and press
to open the main OSD menu.
to access that function.
If there is a sub-menu, you can move between options using or , then press
select that function. Use or to make adjustments. Press
3.Press
4.Press and hold
adjustments to the OSD. Press and hold
to move backwards through the sub-menus and exit from the OSD.
for 10 seconds to lock the OSD. This will prevent accidental
for 10 seconds to unlock the OSD and allow
to save.
adjustments to the OSD.
5.Enables DDC/CI by default. Use OSD Exit Key, Press and hold
for 10 seconds to
disable / enable DDC/CI function. The words "DDC/CI disable" shows on the screen.
ContrastAdjusts difference between light and dark areas
ColorPreset mode
•Neutral
•Srgb
•DCI-P3 D63
•BT.709
•Reddish
•Bluish
Custom
•Red: Increases or decreases the saturation of
Controls and
Adjustments
"red" in the image.
•Green: Increases or decreases the saturation of
"Green" in the image.
•Blue: Increases or decreases the saturation of
"Blue" in the image.
SaturationAdjusts Saturation
DCR•On
•Off
Low Blue Light•On
•Off
Chapter 2. 2-5
Page 22
Table 2-2. OSD functions
OSD Icon on Main
Menu
Gaming overall
settings
SubmenuDescription
Mode Switch•Default
•FPS1
•Default
•FPS2
•Racing
•RTS
•GAME1
•GAME2
LightBalanceAdjusts LightBalance
Over DriveAdjusts response time.
•Extreme
•Normal
•Off
HDR•Auto
•Off
Refresh Rate Num•Off
•Top Left
•Top Right
•Bottom Left
•Bottom Right
Controls and
Adjustments
All input ports
Chapter 2. 2-6
Page 23
Table 2-2. OSD functions
OSD Icon on Main
Menu
Advanced
SubmenuDescription
Scaling•Full Screen
•Orignal AR
•1:1
•17(4:3)
•19(1:1)
•19(16:10)
•21.5(16:9)
Input SignalThis monitor can accept video signals through three
different connectors. Most desktop computers use an
analog connector. Select digital among OSD Controls
when you use USB-C 10G / USB-C 5G / DisplayPort
/ HDMI1 / HDMI2 connector.
•Select 1-USB-C 10G (digital)
•Select 2-USB-C 5G (digital)
•Select 3-DisplayPort (digital)
•Select 4-HDMI1 (digital)
•Select 5-HDMI2 (digital)
DP Select•DP 1.4
•DP 1.2
USB Source
Selection
USB C Power
Delivery
•USB-C 10G
•USB-C 5G
•Auto (Max up to 90W)
•Balance (45W / 45W)
•10G 65W / 5G 25W
•10G 25W / 5G 65W
USB Charging
Always on
•On
•Off
Controls and
Adjustments
All input ports
Chapter 2. 2-7
Page 24
Table 2-2. OSD functions
OSD Icon on Main
Menu
PIP/PBP
Options
SubmenuDescription
Controls and
Adjustments
SwapAll input ports
PBP Left-Right•Left Source
- USB-C 10G
- USB-C 5G
- DisplayPort
- HDMI1
- HDMI2
•Right Source
- USB-C 10G
- USB-C 5G
- DisplayPort
- HDMI1
- HDMI2
•PBP Ratio
- 1:1
- 2:1
- 1:2
PIP•PIP Source
- USB-C 10G
- USB-C 5G
- DisplayPort
- HDMI1
- HDMI2
•PIP adjust
- H.POS
- V.POS
- SIZE
Color Mode
(Sub Window)
•sRGB
•BT.709
Audio Input•Main
•Sub
Off
InformationDisplay the information of the monitor,All input ports
LanguageChanges languages of menu.
Note: The language chosen only affects the language
of the OSD. It has no effect on any software running
on the computer.
Menu PositionAdjusts the menu position of the OSD.
Accessibility•Button Repeat Rate
- Off
- Default
- Slow
•Menu Time Out
Factory default•Cancel
•Factory Reset
Exit the OSD menu.All input ports
Exit
Chapter 2. 2-8
Page 25
Table 2-2. OSD functions
OSD Icon on Main
Menu
SubmenuDescription
Controls and
Adjustments
Note:
*Low Blue Light Mode is reducing the blue light content.
*The use of Extreme Mode (response time) may result in reduced display quality when fast moving video graphics are
displayed. Users should check Extreme Mode (response time) to verify if it is compatible with any applications they
would like to use it with.
Chapter 2. 2-9
Page 26
Table 2-3. Video Interface Information Table
USB C PortHDR Off
SourceCableMonitor Max Refresh Rate
USB-C 5GUSB-C 5G60Hz, USB3.0120Hz, USB2.0
USB-C 10GUSB-C 5G60Hz, USB3.0120Hz, USB2.0
USB-C 10GUSB-C 10G100Hz, USB3.0144Hz, USB2.0
DP PortHDR OffHDR On
SourceCableMonitor Max Refresh Rate
DP 1.2DP 1.2120Hz100Hz
DP 1.4DP 1.2120Hz100Hz
DP 1.4DP 1.4144Hz144Hz
HDMI PortHDR OffHDR On
SourceCableMonitor Max Refresh Rate
HDMI 2.0HDMI 2.0100Hz60Hz
Chapter 2. 2-10
Page 27
Selecting a supported display mode
The display mode the monitor uses is controlled by the computer. Therefore, refer to your
computer documentation for details on how to change display modes.
The image size, position and shape might change when the display mode changes. This is
normal and the image can be readjusted using automatic image setup and the image controls.
Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or Flat Panel
technology is inherently flicker-free.
Note: If your system has previously been used with a CRT monitor and is currently configured
to a display mode outside the range of this monitor, you may need to reattach the CRT monitor
temporarily until you have re-configured the system; preferably to 3840 x 1200 at 60 Hz,
which is the Native Resolution Display mode.
The display modes shown below have been optimized at the factory.
Table 2-4. Factory set display modes
TimingRefresh rate (Hz)
480p (640x480)60Hz
480p (720x480)60Hz
720p50/60Hz
1080i50/60Hz
1080p50/60Hz
2160p30/60Hz
720x40070 Hz
640x48060 Hz
800x60060 Hz
1024x76860 Hz
1280x102460 Hz
1440x90060 Hz-R
1600x90060 Hz
1680x105060 Hz
1920x108060 Hz-R
1920x120060 Hz
2560x144060 Hz
2560x160060 Hz
3840x120060/100/120/144Hz
3840x216060 Hz
Chapter 2. 2-11
Page 28
Understanding power management
Power management is invoked when the computer recognizes that you have not used your
mouse or keyboard for a user-definable period. There are several states as described in the
table below.
For optimal performance, switch off your monitor at the end of each working day, or whenever
you expect to leave it unused for long periods during the day.
Table 2-5. Power indicator
State
OnWhiteNormal
Standby/SuspendAmberBlank
OffOffBlank
Power
Indicator
ScreenRestoring OperationCompliance
Press a key or move the mouse
There may be a slight delay
before the image reappears.
Note: Standby also occurs if
there is no image output to the
monitor.
Press the power button
There may be a slight delay
before the image reappears.
ENERGY STAR
ENERGY STAR
Chapter 2. 2-12
Page 29
Power Management Modes
VESA Modes
Normal operationActiveActiveActiveWhite250 W (maximum)*
Active-off modeInactiveInactiveOffAmberLess than 0.5 W w/o
Switch off---OffLess than 0.5 W
ON43.9 W
P
TEC175 kWh
E
Horizontal
Sync
Energy StarPower Consumption
Vertical
Sync
Video
Power
Indicator
Power Consumption
70 W (typical)
USB C
* Maximum power consumption with max luminance.
This document is informational only and reflects laboratory performance. Your product may
perform differently, depending on the software, components and peripherals you ordered and
shall have no obligation to update such information. Accordingly, the customer should not rely
upon this information in making decisions about electrical tolerances or otherwise. No
warranty as to accuracy or completeness is expressed or implied.
Chapter 2. 2-13
Page 30
Caring for your monitor
Be sure to turn off the power before you perform any maintenance on the monitor.
Do not:
•Apply water or liquid directly to your monitor.
•Use solvents or abrasives.
•Use flammable cleaning materials to clean your monitor or any other electrical equipment.
•Touch the screen area of your monitor with sharp or abrasive items. This type of contact
may cause permanent damage to your screen.
•Use any cleaner which contains an anti-static solution or similar additives. This may harm
the coating of the screen area.
Do:
•Lightly dampen a soft cloth with water and use this to gently wipe the covers and the
screen.
•Remove grease or finger marks with a damp cloth and a little mild detergent.
Detaching the monitor base and stand
Step 1: Place the monitor on a soft and flat surface.
Step 2: Remove the base and stand from the monitor.
Wall Mounting (Optional)
Refer to the instructions that come with the base mounting kit. To convert your LCD display
from a desk-mounted to a wall-mounted display, do the following:
Step 1: Verify that the Power button is turned Off, then disconnect the power cord.
Step 2: Lay the LCD display face down on a towel or blanket.
Step 3: Remove the base from the monitor, refer to "Detaching the monitor base and stand"
Chapter 2. 2-14
Page 31
Step 4: Attach the mounting bracket from the VESA compatible wall mounting kit (100 mm x
VESA hole
100 mm distance), VESA Mounting Screw M4 x 10 mm.
Step 5: Attach the LCD display to the wall, following the instructions in the wall-mounting kit.
For use only with UL Listed Wall Mount Bracket with minimum weight/load: 8kg
Chapter 2. 2-15
Page 32
Chapter 3. Reference information
This section contains monitor specifications, instructions to manually install the monitor
driver, troubleshooting information, and service information.
Monitor specifications
Table 3-1. Monitor specifications for type-model Y44w-10
DimensionsDepth
Height
Width
PanelSize
Backlight
Aspect ratio
StandTiltRange: -5° ~ 22°
VESA mountSupported100 mm x 100 mm (3.94 in. x 3.94 in.)
ImageViewable image size
Maximum height
Maximum width
Pixel pitch
Power inputSupply voltage
Max supply current
Power consumption
Normal operation
313.5 mm (12.34 in.)
461.1 mm (18.15 in.)
1058.3 mm (41.67 in.)
43.4 in.
LED
32:10
1102.36 mm (43.4 in.)
351.43 mm (13.84 in.)
1052.66 mm (41.44 in.)
274.05 um (10.79 in.)
100~240VAC
3A
<250 W (max)
Note: Power consumption
figures are for the monitor
and the power supply
combined
Video input (DP)Interface
Standby/Suspend
Off
Note: without
USB/webcam/external/spea
ker
Input signal
Horizontal addressability
Ve r ti c al a ddressability
Clock frequency
<70 W (typical)
<0.5 W
<0.5 W
DP
VESA TMDS (Panel Link™)
3840 pixels (max)
1200 lines (max)
720 MHz
Chapter 3. 3-1
Page 33
Table 3-1. Monitor specifications for type-model Y44w-10
Video input (HDMI)Interface
Input signal
Horizontal addressability
Ve r ti c al a ddressability
Clock frequency
Video input (Type-C)Interface
Input signal
Horizontal addressability
Ve r ti c al a ddressability
Clock frequency
HDMI
VESA TMDS (Panel Link™)
3840 pixels (max)
1200 lines (max)
600 MHz
Type-C
VESA TMDS (Panel Link™)
3840 pixels (max)
1200 lines (max)
720 MHz ()
600 MHz ()
CommunicationsVESA DDCCI
Supported Display Modes Horizontal frequency
Vertical frequency
30 kHz - 178 kHz
48 Hz - 144 Hz
Native Resolution3840 x 1200 at 60 Hz
TemperatureOperating
0 to 40 C (32 to 104 F)
Storage
Shipping
HumidityOperating
Storage
Shipping
-20 to 60 C (-4 to 140 F)
-20 to 60 C (-4 to 140 F)
10% to 80% non-condensing
5% to 95% non-condensing
5% to 95% non-condensing
Chapter 3. 3-2
Page 34
Troublesh oo ti ng
If you have a problem setting up or using your monitor, you might be able to solve it yourself.
Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your
problem.
Table 3-2. Troubleshooting
ProblemPossible causeSuggested actionReference
The words "Out of
Range" are shown
on the screen, and
the power
indicator is
flashing green.
The image quality
is unacceptable.
The system is set to a
display mode which is
not supported by the
monitor.
The video signal cable
is not connected with
the monitor or system
completely.
If you are replacing an old
monitor, reconnect it and
adjust the display mode to
within the specified range
for your new monitor.
If using a Windows system,
restart the system in safe
mode, then select a
supported display mode for
your computer.
If these options do not work,
contact the Support Center.
Be sure the signal cable is
firmly plugged into the
system and monitor.
Table 2-3."Video
Interface Information
Table"on page 2-10
"Connecting and
turning on your
monitor"on page 1-6
The power
indicator is not lit
and there is no
image.
Screen is blank
and power
indicator is
amber.
The power
indicator is
orange, but there
is no image.
The color settings may
be incorrect.
•The monitor’s
power switch is not
switched on.
•The power cord is
loose or
disconnected.
•There is no power
at the outlet.
The monitor is in
Standby/Suspend mode.
The video signal cable
is loose or disconnected
from the system or
monitor.
The monitor brightness
and contrast are at the
lowest setting.
Select another color setting
from the OSD menu.
•Be sure the power cord
is connected properly.
•Be sure the outlet has
power.
•Power on the monitor.
•Try using another
power cord.
•Try using another
electrical outlet.
•Press any key on the
keyboard or move the
mouse to restore
operation.
•Check the Power
Options settings on
your computer.
Be sure the video cable is
connected with the system
properly.
Adjust the brightness and
contrast setting on the OSD
menu.
"Adjusting your
monitor image"on page
2-3
"Connecting and
turning on your
monitor"on page 1-6
"Understanding power
management"on page
2-12
"Connecting and
turning on your
monitor"on page 1-6
"Adjusting your
monitor image"on page
2-3
Chapter 3. 3-3
Page 35
Table 3-2. Troubleshooting
ProblemPossible causeSuggested actionReference
One or more of the
pixels appear
discolored.
This is a characteristic
of the LCD technology
and is not an LCD
defect.
If there are more than five
pixels missing, contact the
Support Center.
Appendix A."Service
and Support"on page
A-1
•Fuzzy lines in
text or a
blurry image.
•Horizontal or
vertical lines
through the
image.
•Image setup has not
been optimized.
•Your system
Display Properties
setting have not
been optimized.
Adjust the resolution
settings on your system to
match the native resolution
for this monitor: 3840 x
1200 at 60 Hz.
Perform automatic image
setup. If automatic image
setup does not help, perform
manual image setup.
When working in the native
resolution, you may find
additional improvements by
adjusting the Dots Per Inch
(DPI) setting on your
system.
"Adjusting your
monitor image"on page
2-3
Table 2-3."Video
Interface Information
Table"on page 2-10
See the Advanced
section of your
system’s display
properties.
Chapter 3. 3-4
Page 36
Manually installing the monitor driver
Below are steps for manually installing the monitor driver in Microsoft Windows 7, Microsoft
Windows 10.
Installing the monitor driver in Windows 7
To use the Plug and Play feature in Microsoft Windows 7, do the following:
1.Turn off the computer, all attached devices.
2.Ensure that the monitor is connected correctly.
3.Turn on the monitor and then the system unit. Allow your computer to start the Windows
7 operating system.
4.From the Lenovo website http://www.lenovo.com/support/Y44w_10, find the
corresponding monitor driver and download it to a PC to which this monitor is connected
(such as a desktop).
5.Open the Display Properties window by clicking Star t, Control Panel and Hardware and Sound icon. and then clicking the Display icon.
6.Click the Change the display settings tab.
7.Click the Advanced Settings icon.
8.Click the Monitor tab.
9.Click the Properties button.
10. Click the Driver tab.
11. Click Update Driver, then click Browse the computer to find the driver program.
12. Select Pick from the list of device driver program on the computer.
13. Click the Hard Disk button. By clicking the Browse button, browse and point to the
following path:
X:\Monitor Drivers\Windows 7
(where X indicates "the folder in which the downloaded driver is located" (such as a
desktop)).
14. Select the "lenY44w-10.inf" file and click the Open button. Click the OK button.
15. In the new window, select LEN Y44w-10 and click Next.
16. After the installation is complete, delete all downloaded files and close all windows.
17. Restart the system. The system will automatically select the maximum refresh rate and
corresponding Color Matching Profiles.
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality.
Lenovo recommends using either 3840 x
refresh rate of 60 Hz.
1200 at a refresh rate of 60 Hz, or 640 x 480 at a
Chapter 3. 3-5
Page 37
Installing the monitor driver in Windows 10
To use the Plug and Play feature in Microsoft Windows 10, do the following:
1.Turn off the computer and all attached devices.
2.Ensure that the monitor is connected correctly.
3.Turn on the monitor and then the system unit. Allow your computer to start the Windows
10 operating system.
4.From the Lenovo website http://www.lenovo.com/support/Y44w_10, find the
corresponding monitor driver and download it to a PC to which this monitor is connected
(such as a desktop).
5.On the Desktop, move mouse to bottom-left corner of screen, right-click choose Control Panel, then double click the icon of Hardware and Sound, and then click Display.
6.Click the Change the display settings tab.
7.Click the Advanced Settings icon.
8.Click the Monitor tab.
9.Click the Properties button.
10. Click the Driver tab.
11. Click Update Driver, then click Browse the computer to find the driver program.
12. Select Pick from the list of device driver program on the computer.
13. Click the Hard Disk button. By clicking the Browse button, browse and point to the
following path:
X:\Monitor Drivers\Windows 10
(where X indicates "the folder in which the downloaded driver is located" (such as a
desktop)).
14. Select the "lenY44w-10.inf" file and click the Open button. Click the OK button.
15. In the new window, select LEN Y44w-10 and click Next.
16. After the installation is complete, delete all downloaded files and close all windows.
17. Restart the system. The system will automatically select the maximum refresh rate and
corresponding Color Matching Profiles.
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality.
Lenovo recommends using either 3840 x
refresh rate of 60 Hz.
1200 at a refresh rate of 60 Hz, or 640 x 480 at a
Getting further help
If you still can’t solve your problem, please contact the Lenovo Support Center. For more
information on contacting the Support Center, please see Appendix A."Service and Support"on
page A-1
Chapter 3. 3-6
Page 38
Appendix A. Service and Support
The following information describes the technical support that is available for your product,
during the warranty period or throughout the life of your product. Refer to the Lenovo Limited
Warranty for a full explanation of Lenovo warranty terms.
Registering your option
Register to receive product service and support updates, as well as free and discounted
computer accessories and content. Go to: http://www.lenovo.com/register
Online technical support
Online technical support is available during the lifetime of a product at:
http://www.lenovo.com/support
Product replacement assistance or exchange of defective components also is available during
the warranty period. In addition, if your option is installed in a Lenovo computer, you might be
entitled to service at your location. A Lenovo technical support representative can help you
determine the best alternative.
Telephone technical support
Installation and configuration support through the Customer Support Center will be available
until 90 days after the option has been withdrawn from marketing. After that time, the support
is canceled, or made available for a fee, at Lenovo’s discretion. Additional support is also
available for a nominal fee.
Before contacting a Lenovo technical support representative, please have the following
information available: option name and number, proof of purchase, computer manufacturer,
model, serial number and manual, the exact wording of any error message, description of the
problem, and the hardware and software configuration information for your system.
Your technical support representative might want to walk you through the problem while you
are at your computer during the call.
Telephone numbers are subject to change without notice. The most up-to-date telephone list
for Lenovo Support is always available at: http://consumersupport.lenovo.com
Country or RegionTelephone Number
China400-990-8888
South Africa800982393
Argentina0800-444-2722(Spanish)
Australia1300-557-073
Austria800295730(German)
Belgium80076524(French, Dutch)
Bolivia800-100-764(Spanish)
Appendix A. A-1
Page 39
Appendix B. Notices
Lenovo may not offer the products, services, or features discussed in this document in all
countries. Consult your local Lenovo representative for information on the products and
services currently available in your area. Any reference to a Lenovo product, program, or
service is not intended to state or imply that only that Lenovo product, program, or service
may be used. Any functionally equivalent product, program, or service that does not infringe
any Lenovo intellectual property right may be used instead.
However, it is the user 's responsibility to evaluate and verify the operation of any other
product, program, or service.
Lenovo may have patents or pending patent applications covering subject matter described in
this document. The furnishing of this document does not give you any license to these patents.
You can send license inquiries, in writing, to:
Lenovo (United States), Inc.
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of
express or implied warranties in certain transactions, therefore, this statement may not apply
to you.
This information could include technical inaccuracies or typographical errors. Changes are
periodically made to the information herein; these changes will be incorporated in new editions
of the publication. Lenovo may make improvements and/or changes in the product(s) and/or
the program(s) described in this publication at any time without notice.
The products described in this document are not intended for use in implantation or other life
support applications where malfunction may result in injury or death to persons. The
information contained in this document does not affect or change Lenovo product
specifications or warranties. Nothing in this document shall operate as an express or implied
license or indemnity under the intellectual property rights of Lenovo or third parties. All
information contained in this document was obtained in specific environments and is presented
as an illustration. The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for convenience only
and do not in any manner serve as an endorsement of those Web sites. The materials at those
Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at
your own risk.
Any performance data contained herein was determined in a controlled environment.
Therefore, the result obtained in other operating environments may vary significantly. Some
measurements may have been made on development-level systems and there is no guarantee
that these measurements will be the same on generally available systems. Furthermore, some
measurements may have been estimated through extrapolation. Actual results may vary. Users
of this document should verify the applicable data for their specific environment.
Appendix B. B-1
Page 40
Recycling information
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle
their equipment when it is no longer needed. Lenovo offers a variety of programs and services
to assist equipment owners in recycling their IT products. For information on recycling
Lenovo products, go to:
http://www.lenovo.com/recycling
Trademarks
Collecting and recycling a disused Lenovo computer or monitor
If you are a company employee and need to dispose of a Lenovo computer or monitor that is
the property of the company, you must do so in accordance with the Law for Promotion of
Effective Utilization of Resources. Computers and monitors are categorized as industrial waste
and should be properly disposed of by an industrial waste disposal contractor certified by a
local government. In accordance with the Law for Promotion of Effective Utilization of
Resources, Lenovo Japan provides, through its PC Collecting and Recycling Services, for the
collecting, reuse, and recycling of disused computers and monitors. For details, visit the
Lenovo Web site at www.ibm.com/jp/pc/service/recycle/ pcrecycle/. Pursuant to the Law for
Promotion of Effective Utilization of Resources, the collecting and recycling of home-used
computers and monitors by the manufacturer was begun on October 1, 2003. This service is
provided free of charge for home-used computers sold after October 1, 2003. For details, visit
the Lenovo Web site at www.ibm.com/jp/pc/service/recycle/personal/.
Disposing of Lenovo computer components
Some Lenovo computer products sold in Japan may have components that contain heavy
metals or other environmental sensitive substances. To properly dispose of disused
components, such as a printed circuit board or drive, use the methods described above for
collecting and recycling a disused computer or monitor.
The following terms are trademarks of Lenovo in the United States, other countries, or both:
Lenovo
The Lenovo logo
ThinkCenter
ThinkPad
ThinkVision
Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of companies.
Other company, product, or service names may be trademarks or service marks of others.
Appendix B. B-2
Page 41
Power cords and power adapters
Use only the power cords and power adapters supplied by the product manufacturer. Do not
use the ac power cord for other devices.
Appendix B. B-3
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