Lenovo Y430 User Manual

Lenovo

User Guide

V1.0

IdeaPad Y430

User Guide

V1.0

Note

Before using this information and the product it supports, be sure to read the following:

• Chapter 6. Safety, Use, and Care Information on page 68.

• Appendix D. Notices on page 116.

• OneKey Rescue System User Guide included in the package with this publication.

First Edition (April 2008)

© Copyright Lenovo 2008. All rights reserved.

U.S. GOVERNMENT USERS – RESTRICTED RIGHTS: Our products and/or services are provided with
RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to the GSA ADP Schedule
contract with Lenovo, if any, or the standard terms of this commercial license, or if the agency is unable to accept
this Program under these terms, then we provide this Program under the provisions set forth in Commercial
Computer Software–Restricted Rights at FAR 52.227-19, when applicable, or under Rights in Data-General, FAR

52.227.14 (Alternate III).

ENERGY STAR model information

ENERGY STAR® is a joint program of the U.S. Environmental Protection
Agency and the U.S. Department of Energy aimed at saving money and
protecting the environment through energy efficient products and practices.

Lenovo® is proud to offer our customers products with an ENERGY STAR
compliant designation. Lenovo computers of the following machine types, if
the ENERGY STAR mark is affixed, have been designed and tested to conform
to the ENERGY STAR 4.0 program requirements for computers.

• 20005

• 2781

By using ENERGY STAR compliant products and taking advantage of the
power-management features of your computer, you reduce the consumption

electricity. Reduced electrical consumption contributes to potential financial
savings, a cleaner environment, and the reduction of greenhouse gas

emissions.

of

For more information about ENERGY STAR, visit
http://www.energystar.gov
Lenovo encourages you to make efficient use of energy an integral part of
your day-to-day operations. To help in this endeavor, Lenovo has preset
the following power-management features to take effect when your
computer has been inactive for a specified duration:

Table 1. ENERGY STAR power-management features, by operating system

Windows XP Windows Vista

.

•Turn off monitor: After 10
minutes

•Turn off hard disks: After 30
minutes

•System standby: After 20 minutes

•System hibernates: After 2 hours

To awaken your computer from a Sleep or System Standby mode, press any
key on your keyboard. For more information about these settings, refer to
your Windows Help and Support information system.

Power plan: Balanced

•Turn off the display: After 10
minutes

•Put the computer to sleep: After
25 minutes

•Advanced power settings:

- Turn off hard disks: After 20

minutes

- Hibernate: After 1 hour

Explanation of Hard Disk Capacity

Dear user,
While using your computer, you may discover that the nominal hard
disk capacity indicated is somewhat different from the disk capacity
displayed by the operating system. For example, a nominal 40GB hard
disk will appear as less than 40GB in the operating system. This
discrepancy is not an error in hard disk installation nor any other
problem, but a normal phenomenon of computers. This phenomenon is
primarily due to the following reasons:

I. Different standards used by the manufacturer and operating

system when calculating hard disk capacity

Hard disk manufacturers use a radix of 1000, i.e. 1G = 1,000MB, 1MB =
1,000KB, 1KB = 1,000 bytes. However, when identifying hard disk capacity,
operating systems use a radix of 1024, i.e. 1GB = 1,024MB, 1MB = 1,024KB,
1KB = 1,024 bytes. The standard adopted by your computer is that of the
hard disk manufacturers. Since the standards adopted by the hard disk
manufacturer and operating system are different, the hard disk capacity
displayed by the operating system will be different from the nominal hard
disk capacity.

For example, if the hard disk is nominally X G, even when it is completely
empty, the capacity displayed by the operating system will be:
X × 1000 × 1000 × 1000/ (1024 × 1024 × 1024) ≈ X × 0.931 G

If a portion of the hard disk space has been used for some specific purpose,
then the capacity indicated by the operating system will be even less than
X × 0.931 G.

II. A portion of the hard disk space is used for specific purposes

Lenovo computers come with preinstalled OneKey Rescue System, so the
hard disk has a special portion partitioned before delivery, which is used to
store hard disk mirror and OneKey Rescue System program files. The size
of the reserved space for this partition varies according to the model,
operating system and software of the computer. For the sake of safety, this
partition is not evident, which is commonly referred to as a “hidden
partition”.

In addition, after the hard disk is partitioned or formatted, the system will
assign a certain amount of hard disk space for the system files.

For the above reasons, the available hard disk space indicated by the
operating system is always less than the computer’s nominal hard disk
capacity.

Contents

Chapter 1. Getting to

Know Your Computer .................. 1

Top View .......................................1

Left-side View...............................3

Right-side View ............................5

Front View.....................................7

Bottom View..................................9

Chapter 2.

Using Your Computer ................ 12

Putting your computer to

Sleep or Shutting It Down.........12

Using the Touch Pad..................13

Using the Keyboard ...................14

Special keys and buttons ...........17

Using the optical drive ..............20

Using memory cards..................21

Using Lenovo Remote

(Specific models only)................22

Using the Integrated Camera....22

Using the Internet.......................23

Securing your computer............26

Installing Device Drivers...........35

Using battery and AC

adapter .........................................35

Chapter 3.

Using external devices ............... 40

Connecting a Universal

Serial Bus (USB) device..............40

Connecting an

IEEE 1394 device.........................42

Connecting a PC card device ....43

Connecting an external

display..........................................45

Connecting a headphone

and audio device ........................47

Connecting an external

microphone..................................49

Connecting a

Bluetooth device .........................50

Chapter 4. Troubleshooting ....... 51

Frequently Asked Questions ....51

Troubleshooting..........................53

Chapter 5.

Getting Help and Service ...........63

Getting Help and Service ..........63

Getting Help on the Web...........64

Calling the

Customer Support Center .........64

Getting Help around

the World .....................................67

i

Contents

Chapter 6. Safety, Use, and

Care Information......................... 68

Important Safety Information ..68

Caring Your Computer ............. 85

Accessibility and Comfort ........ 93

Maintenance................................ 96

Appendix A.

Lenovo Limited Warranty ........ 100

Warranty Information ............. 108

Lenovo Warranty Service

Telephone Numbers ................111

Appendix B. Customer

Replaceable Units (CRUs) ....... 113

Appendix C. Specifications ..... 114

Specifications ............................114

Appendix D. Notices ................ 116

Notices ....................................... 116

Wireless related

information ............................... 119

TV tuner information............... 121

Electronic Emissions

Notices ....................................... 124

WEEE and Recycling

Statements ................................. 130

EU WEEE Statements ..............131

Japan Recycling Statements.... 132

ii

Notice for Users in

the U.S.A....................................134

Notice on Deleting Data

from Your Hard Disk...............134

Trademarks ...............................136

Index...........................................137

Contents

iii

Chapter 1. Getting to Know Your Computer



Top View - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
















* The illustrations in this manual may differ from the actual product.

Integrated camera ............................................................................ 22



1

Chapter 1. Getting to Know Your Computer















Wireless LAN antennas

An isotropic antenna system is built into the display for optimal
reception, enabling wireless communication wherever you are.

Computer display

The color display with TFT technology provides clear and brilliant text
and graphics.

Note:



Polymethyl methacrylate (PMMA) film is used on specific models, which
has excellent strength and transparency.

Touch inductive panel and Multi-media buttons .......................... 17

OneKey Rescue System button...................................................... 19

Power button

Use the Power button to turn on the computer.

Speakers

Built-in speakers for rich powerful sound.

Array Microphone (built-in)

The built-in microphone (with noise reduction) can be used for video
conferencing, voice narration, or simple audio recordings.

2

Chapter 1. Getting to Know Your Computer





Left-side View - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -





Security keyhole

Your computer comes with a security keyhole. You can purchase a
security cable and lock to fit this keyhole.

Note:



Before purchasing any security product, verify that it is compatible with
this type of security keyhole.









3

Chapter 1. Getting to Know Your Computer

















Fan louvers

The fan louvers allow warm air to exit the computer.

Important:



Make sure that paper, books, clothing, cables or other objects do not
block any of the fan louvers or else overheating of the computer may
occur.

LAN port............................................................................................ 23

Modem port ...................................................................................... 25

HDMI connector ............................................................................... 46

VGA port ........................................................................................... 45

USB 2.0 port ..................................................................................... 40

Microphone jack (external) ............................................................. 49

Headphone/SPDIF jack (external)................................................... 47

4

Chapter 1. Getting to Know Your Computer



 

Right-side View - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -



5

Chapter 1. Getting to Know Your Computer











IEEE 1394 connector ....................................................................... 42

USB 2.0 port ..................................................................................... 40

Optical drive ..................................................................................... 20

AC power adapter jack

Connect the power adapter here to supply power to the computer and
charge the internal battery.

Note:



To prevent damage to the computer and battery pack, use the supplied
AC adapter only.

PCI Express card (new card) slot ................................................... 43

6

Chapter 1. Getting to Know Your Computer

 

Front View - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

7

Chapter 1. Getting to Know Your Computer









System status indicators

The system status indicators show the current status of your computer.

Wireless device switch

Use this switch to simultaneously turn on or turn off Wireless LAN
and Bluetooth devices.

CIR port............................................................................................. 22

Multi-media reader slot.................................................................... 21

8

Chapter 1. Getting to Know Your Computer

  



Bottom View - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

9





Chapter 1. Getting to Know Your Computer











Battery latch - manual

The manual battery latch is used to keep the battery pack secured.
Move the manual battery latch to the unlocked position to insert or
remove the battery pack. Move the manual latch to the locked position
after inserting the battery pack.

Battery pack ..................................................................................... 38

Battery latch - spring loaded

The spring-loaded battery latch keeps the battery pack secured in
place. When you insert a battery pack, this latch automatically secures
the battery in place. To remove the battery, hold this latch in the
unlocked position.

Wireless LAN Card compartment

The Lenovo wireless network card is secured in a compartment.

Important:



Do not disassemble or replace the wireless LAN card by yourself! If
you do need to, ask a Lenovo authorized service center or dealer to
disassemble or replace it.

Subwoofer

The multimedia subwoofer features a super bass effect while you are
watching movies or enjoying music.

10

Chapter 1. Getting to Know Your Computer





Central Processor Unit (CPU)/Memory (RAM) compartment

 Central Processor Unit (CPU)

The CPU compartment provides space for the CPU and the
radiator.

Important:



Do not replace the CPU yourself! Visit an authorized service center
or retailer for replacing.

 Memory (RAM) compartment

The memory compartment provides expansion capabilities for
additional memory. The BIOS automatically detects the amount of
memory in the system and configures CMOS accordingly during
the Power-On Self-Test (POST) process. There is no hardware or
software (including BIOS) setup required after the memory is
installed.

Note:



(1) Only purchase expansion modules from authorized retailers of

this computer to ensure maximum compatibility and reliability.

(2) If you only insert one memory card in the compartment, plug it

into the slot near the mainboard.

Hard Disk Drive

The hard disk drive is secured in a compartment.

Important:



Do not disassemble or replace the hard disk drive by yourself! If you
do need to, ask a Lenovo authorized service center or dealer to

disassemble or replace it.

11

Chapter 2. Using Your Computer

Putting your computer to Sleep or Shutting It Down

When you finish working with your computer, you can put it to sleep or shut it down.

 Putting your computer to Sleep

If you will be away from your computer for only a short time, put the computer to sleep.
When the computer is in sleep, you can quickly wake it and bypass the startup process.

To put the computer to sleep, do one of the following.

 Click Start and select Sleep from the Start menu.
 Press Fn + F1.

Warning:



Wait until the power indicator light starts blinking (indicating that the
computer is in sleep) before you move your computer. Moving your computer
while the hard disk is spinning can damage the hard disk, causing loss of data.

To wake the computer, do one of the following.

 Press the power button.
 Press any key on the keyboard.

 Shutting Down Your computer

If you are not going to use your computer for a day or two, shut it down.
To shut down your computer, click

Start

and select

Shut down

from the Start menu.

- -

12

Chapter 2. Using Your Computer









'&

Using the Touch Pad - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

The touch pad consists of a pad and two click buttons at the bottom of
the keyboard. To move the cursor on the screen, slide your fingertip

over the pad in the direction in which you want the cursor to move. The
functions of the left and right click buttons correspond to those of

the left and right mouse buttons on a conventional mouse.

%

$

13

Chapter 2. Using Your Computer

Note:



You can also attach and use a USB mouse through the USB connector.
For details,

page 40

see “Connecting a Universal Serial Bus (USB) device” on

.

Using the Keyboard - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Your computer has a numeric keypad and function keys incorporated in
the standard keyboard.

 Numeric Keypad

The keyboard has keys that, when enabled, work as a 10-key numeric
keypad.
To enable or disable the numeric keypad, press Fn+Insert/NmLk.

* The illustrations in this manual may differ from the actual product.

14

Chapter 2. Using Your Computer





 Function Key Combinations

Through the use of the function keys, you can change operational features
instantly. To use this function, press and hold the Fn key ; then press one
of the function keys .

%

$

15

Chapter 2. Using Your Computer

The following describes the features of each function key.

Fn + Esc: Turn on/off the integrated camera.
Fn + F1: Put your computer in sleep mode.
Fn + F2: Turn off the LCD screen (any subsequent operation will turn the

LCD screen back on).

Fn + F3: Shift to other connected display devices.
Fn + F4: Switch between wide screen and normal mode.
Fn + F5: Enable/disable the built-in wireless device feature.
Fn + F8: Enable/disable the touch pad.
Fn + F9: Play/pause Media Player playback.
Fn + F10: Stop Media Player playback.
Fn + F11: Skip to the previous track.
Fn + F12: Skip to the next track.
Fn + Insert/NmLk: Enable/disable the Numeric keypad.
Fn + Delete/ScrLk: Enable/disable Scroll Lock.
Fn + P

rtSc/SysRq: System request.

Fn + Pause/Break:
Fn + up/down arrow: Increase/decrease display brightness.
Fn + right/left arrow: Increase/decrease computer volume.

Pause to view the system information during start-up.

16

Chapter 2. Using Your Computer

Special keys and buttons - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Your computer has several special keys and buttons.

 Touch inductive panel and multi-media buttons



 

0 1



  

0

 

- . /

17

Chapter 2. Using Your Computer



/



















-

.

/

0

1

0

1

0



/

Touch inductive panel ( ~ )

Mute/unmute the sound.
Switch between Performance mode and Silence mode.
Open Dolby function setup screen.

Multi-media control buttons*

Play / Pause
Stop
Previous track
Next track

Equalizer buttons*

Jazz
Pop
Dance
Classical
Normal

Multi-media buttons ( ~ )

Switch between Multi-media control buttons and Equalizer
buttons.

Change volume.

* Press the to switch between Multi-media control buttons ( ~ )

and Equalizer buttons ( ~ ).

18

Chapter 2. Using Your Computer

 OneKey Rescue System button

Press the OneKey Rescue System button to enter the main interface of
OneKey Rescue System while the power is off.

Attention:



When you press OneKey Rescue System button to turn on the computer,
please ensure that your computer is not connected with other peripherals
(such as USB storage device, etc.), otherwise the system may not operate
properly.

For details, see OneKey Rescue System User Guide.

Note:



When your computer is running Windows Vista
OneKey Recovery application installed, you can start the application by
pressing the OneKey Rescue System button.

®

, and if you have the

19

Chapter 2. Using Your Computer

Using the optical drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Your computer comes with an optical device, such as a DVD/CD
recordable drive or a Blu-ray/DVD/CD recordable drive.

 Playing CDs/DVDs/Blu-ray Disc Media

You can play your CDs/DVDs/Blu-ray Disc Media with various
applications, such as Windows Media Player, Lenovo Blu-ray Disc Player,
or Windows Media Center, and so on.

For convenient CDs/DVDs/Blu-ray Disc Media playing,

inductive panel and multi-media buttons” on page 17

 Copying files to CDs/DVDs

You can copy files to your CDs/DVDs with Power2Go, a software for
burning data, music, videos and photos onto CDs and DVDs.

For instructions on Power2Go, see the help file on your software.

see “Touch

.

20

Chapter 2. Using Your Computer

Using memory cards - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Your computer comes with one Multi-media Reader slot used to insert a
memory card, such as an SD Card, a Multi-media Card, a Memory Stick, an
xD-Picture Card, an SD pro card or a Memory Stick pro card.

Note:



Only use the memory card listed above; for more information about the
usage, read the instructions shipped with the memory card.

21

Chapter 2. Using Your Computer

 Inserting a memory card

Gently slide the memory card with the arrow facing upward and pointing
toward the Multi-media reader slot. Slide until it clicks into place.

 Removing a memory card

1 Push the memory card until you hear a click.
2 Gently pull the memory card out of the Multi-media reader slot.

Using Lenovo Remote (Specific models only) - - - - - - - - - - -

You can use the remote control with Windows Media Center for convenient
media enjoyment.
For details of the remote control operation, see the instructions supplied
with it.

Using the Integrated Camera - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

With the built-in camera, you can take photos or movies and use with various
applications, such as EasyCapture, MSN or Yahoo! Messenger, and so on.

Note:



If you use Windows Vista, you need to install a separate third party
dedicated application, because Vista does not include a program for taking
pictures or movies with the integrated camera.

22

Chapter 2. Using Your Computer

Using the Internet - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Your computer comes with LAN port for high-speed DSL/cable modem
connection and local area network (LAN), wireless LAN for wireless
connection, and modem port for dial-up connection.

 Using LAN port

The LAN port supports a standard RJ-45 connector, and allows you to
connect the computer to a high-speed DSL/cable modem connection and
local area network (LAN).

23

Chapter 2. Using Your Computer

Attention:



As the voltage of a telephone connection is higher than that of a network,
do not attempt to connect a telephone cable to the LAN port or else a short
circuit of the computer might occur.

 Using wireless LAN

An isotropic antenna system is built into the display for optimal reception,
enabling wireless communication wherever you are.

To enable wireless communications, do the following;

1 Slide the Wireless device switch latch to the right.
2 Press Fn + F5.

24

Chapter 2. Using Your Computer

 Using modem port

The modem port supports a standard telephone cable with one RJ-11
connector, and allows dial up access to an internet service provider (ISP).

Important:



 Do not connect the modem port to a digital circuit cable, or else the

current in the digital circuit may damage the modem.

 To reduce the risk of fire, use only No. 26 AWG or larger (for example,

No. 24 AWG) telecommunication line cord listed by Underwriters
Laboratories (UL) or certified by the Canadian Standards Association
(CSA).

25

Chapter 2. Using Your Computer

Securing your computer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

This section provides information about how to help protect your
computer from theft and unauthorized use.

 Attaching a Security Lock (Optional)

You can attach a security lock to your computer to help prevent it from
being removed without your permission.

Attach a security lock to the keyhole of the computer; then secure the chain
on the lock to a stationary object. Refer to the instructions shipped with the
security lock.

Refer to the “Left-side View” on page 3 for the location of the security
keyhole.

Note:



You are responsible for evaluating, selecting, and implementing the
locking devices and security features. Lenovo makes no comments,
judgements, or warranties about the function, quality, or performance of
locking devices and security features.

26

Chapter 2. Using Your Computer

 Using VeriFace

VeriFace is a face recognition software which takes a digital snapshot,
extracts key features of your face, and creates a digital map that becomes
the system’s “password”.

Note:



The face registration and verification works best in the environment with
steady and even light.

For more instructions on VeriFace, see the help file on your software.

TM

 Using Passwords

Using passwords helps prevent your computer from being used by others.
Once you set a password and enable it, a prompt appears on the screen
each time you power on the computer. Enter your password at the prompt.
The computer cannot be used unless you enter the correct password.

Make sure that only authorized individuals access your computer.
Establishing different kinds of passwords requires that other possible users
know the proper passwords in order to access your computer or your data.

As many as three passwords might be needed for your computer: the
Supervisor password, the User password, and the Hard disk drive (HDD)
password. When the Supervisor password is set, only the Supervisor
password entitles you full control of the computer.

27

Chapter 2. Using Your Computer

 Supervisor password

With a Supervisor password, you can get full control of the computer. It
also can be used as a power-on password if Password on boot is set to
Enabled. Also, when you enter the BIOS Setup Utility with a Supervisor
password, you are entitled to set all of the options.

 User password

If a User password is set and Password on boot is set to Enabled, a
password prompt appears when you turn on the computer.
Unauthorized users cannot get access to configuration data. You can also
use the User password to enter the BIOS Setup Utility, but only a part of
the options can be set. User password can not be set if Supervisor
password is not set.

 Hard disk drive (HDD) passwords

Once an HDD password is set, you need to enter it to get access to the
hard disk. You can set the HDD password through Hard Disk Security
Setting in the BIOS Setup Utility.

Note:



If you set passwords through the BIOS Setup Utility and put your
computer into sleep mode by pressing Fn + F1, the following describes the
behavior of the computer when you bring it out of sleep mode:

 You are prompted to enter the Windows log-on password rather than

the User password to resume operation.

 If an HDD password is assigned to any hard disk drive, the hard disk

drive is unlocked automatically when you resume operation.

28

Chapter 2. Using Your Computer

To set a Supervisor Password:

Only a system administrator will be able to perform this procedure.

1 Turn on your computer. Press F2, while the initial screen is displayed.

The BIOS Setup Utility screen opens.

2 Select Security, using the cursor directional keys.
3 Select Set Supervisor Password, and press the Enter key. The Set

Supervisor Password window opens.

4 Choose your Supervisor password, which can be from one to eight

alphanumeric characters in any combination. Type it in the Enter New
Password field.

5 Press the Enter key once to move to the Confirm New Password field.

Retype the password you just entered to verify it.

6 Commit your password to memory, and press the Enter key.
7 Press F10 to exit.
8 Select OK in the Setup Confirmation window.

Changing or Removing the Supervisor Password

To change the password, do the following:

1 Select Set Supervisor Password, and press the Enter key. The Set

Supervisor Password window opens.

2 Choose your Supervisor password, which can be from one to eight

alphanumeric characters in any combination. Select Enter Current

29

Chapter 2. Using Your Computer

Password and type in the correct password. Then press Enter key once
to move to Enter New Password field, type a new supervisor
password in.

3 Press the Enter key once to move to the Confirm New Password field.

Retype the password you just entered to verify it.

4 Commit your password to memory, and press the Enter key.

To remove password, do the following:

1 Select Set Supervisor Password, and press the Enter key.
2 Select Enter Current Password and type in the correct password, and

press the Enter key thrice.

Note:



Make sure the Password on boot is set to Enabled if you need the
password protection at power on.

To set a User Password:

1 Turn on your computer. Press F2, while the initial screen is displayed.

The BIOS Setup Utility screen opens.

2 Select Security, using the cursor directional keys.
3 Select Set User Password, and press the Enter key. The Set User

Password window opens.

4 Choose your user password, which can be from one to eight

alphanumeric characters in any combination. Type it in the Enter New
Password field.

30

Chapter 2. Using Your Computer

5 Press the Enter key once to move to the Confirm New Password field.

Retype the password you just entered to verify it.

6 Commit your password to memory, and press the Enter key.
7 Press F10 to exit.
8 Select OK in the Setup Confirmation window.

Changing or Removing the User Password

To change the password, do the following:

1 Select Set User Password, and press the Enter key. The Set User

Password window opens.

2 Choose your user password, which can be from one to eight

alphanumeric characters in any combination. Type correct password
in the Enter Current Password field. Then press Enter key once to
move to the Enter New Password field, type a new user password in.

3 Press the Enter key once to move to the Confirm New Password field.

Retype the password you just entered to verify it.

4 Commit your password to memory, and press the Enter key.

To remove the password, do the following:

1 Select Set User Password, and press the Enter key.
2 Type correct user password in Enter Current Password, and press

Enter key thrice.

31

Chapter 2. Using Your Computer

Note:



Make sure the Password on boot is set to Enabled if you need the
password protection at power on.

Hard Disk Passwords

Two types of the hard disk passwords help protect the information stored on
the hard disk:

 Hard disk master password
 Hard disk user password, which requires a hard disk master password

Note:



To set a master password and a user password both as the Hard Disk
Password, you need to select
Password Select in BIOS Setup Utility.

You need to set a master password and a user password both as the Hard
Disk Password. Either of the passwords can be used to get access to the
Hard disk. Any change or removal to the master password deletes the user
password.

User + Master through Built-in HDD1

To set a hard disk password:

1 Turn on your computer. Press F2, while the initial screen is displayed.

The BIOS Setup Utility screen opens.

2 Select Security, using the cursor directional keys.

32

Chapter 2. Using Your Computer

3 Select Set HDD Master Password, and press the Enter key. The Set

Hard Disk Master Password screen opens.

4 Choose your Hard Disk Master Password, which can be from one to

eight alphanumeric characters in any combination. Type it in the Enter
New Password field.

5 Press Enter key once to move to the Confirm New Password field.

Retype the password you just entered to verify it.

6 Select Set HDD User Password, and press the Enter key. The Set Hard

Disk User Password screen opens.

7 Choose your Hard Disk User Password, which can be from one to

eight alphanumeric characters in any combination. Type it in the Enter
New Password field.

8 Press Enter key once to move to the Confirm New Password field.

Retype the password you just entered to verify it.

9 Commit any password to memory, and press the Enter key.
0 Press F10 to exit.
A Select OK in the Setup Confirmation window.

The next time you turn on your computer, you will have to enter the HDD
user or master password to get access to your operating system.

33

Chapter 2. Using Your Computer

Changing or Removing the HDD Passwords

To change or remove the HDD password, do as follows:

 To change the HDD master password, select Set HDD Master Password

and type correct HDD master password in the Enter Current Password
field, and press Enter key to move to the Enter New Password field and
type a new HDD master password in, and retype it in the Confirm New
Password field.

Note:



When you change the HDD master password, the HDD user password
will be removed.

 To remove the HDD master password, select Set HDD Master Password

and type correct HDD master password in the Enter Current Password
field, and press the Enter key thrice.

 To change the HDD user password, select Set HDD User Password and

type correct HDD user password in the Enter Current Password field,
and press Enter key to move to the Enter New Password field and type a
new HDD user password in, and retype it in the Confirm New
Password field.

 To remove the HDD user password, select Set HDD User Password and

type correct HDD user password in the Enter Current Password field,
and press the Enter key thrice.

Note:



Remove the HDD password will disable your hard disk password
protection.

34

Chapter 2. Using Your Computer

Installing Device Drivers - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

A compatible device driver is a requirement to ensure correct operation
and performance of each component in your computer. Lenovo provides
all drivers that you need in your Disk “D:”. (Assuming current OS is
Windows Vista

Notes:



Most installations require a reboot to update the driver, otherwise the
system’s stability and audio or video effect may be compromised, or you
even have to reinstall the operating system.

®

)

Using battery and AC adapter - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

When you need to use your computer away from electrical outlets, you
depend on battery power to keep your computer running. Different
computer components consume power at different rates. The more you use
the power-intensive components, the faster you consume battery power.

 Your Computer Batteries

Your computer batteries enable you to do more, save more, and spend
more time unplugged. Mobility has revolutionized business by enabling
you to take your work wherever you go. With your computer batteries, you
will be able to work longer without being tied to an electrical outlet.

Note:



The operating system may run slower when using the battery mode.

35

Chapter 2. Using Your Computer

 Checking Battery Status

You can determine the percentage of battery power remaining by using
Windows Power options.

The rate at which you use battery power determines how long you can use
the battery of your computer between charges. As each computer user has
different habits and needs, it is difficult to predict how long a battery
charge will last. There are two main factors:

 The amount of energy stored in the battery when you begin to work.
 The way you use your computer: for example, how often you access the

hard disk drive and how bright you make the computer display.

 Using the AC Adapter

The power to run your computer can come either from the lithium-ion (Li­ion) battery pack provided with it, or from AC power through the AC
adapter. While you use AC power, the battery charges automatically.

The AC adapter that comes with your computer has two basic components:

1

The transformer pack that converts AC power for use with the computer.

2

The power cord that plugs into the AC outlet and into the transformer pack.

Attention:



Using an improper power cord could cause severe damage to your computer.
To use the AC adapter, do the following. Be sure to take these steps in the

order in which they are given here.

36

Chapter 2. Using Your Computer

1 Connect the power cord to the transformer pack.
2 Plug the power cord into an electrical outlet.
3 Connect the AC adapter to the AC power adapter jack of the computer.

You can check the status of your battery at any time by looking at the
battery meter at the bottom of your display.

Notes:





When you do not use the AC adapter, disconnect it from the electrical outlet.

 Do not wrap the power cord tightly around the AC power transformer

pack when it is connected to the transformer.

 You can charge the battery when the AC adapter is connected to the

computer and the battery is installed. You need to charge it in any of the
following conditions:

 When you purchase a new battery
 If the battery status indicator (amber) starts blinking
 If the battery has not been used for a long time

Before you charge the battery, make sure that its temperature is at least 10
degrees Celsius (50 degrees Fahrenheit).

37

Chapter 2. Using Your Computer

 Charging the Battery

When you check the battery status and find that the battery is low, you
need to charge the battery or replace it with a charged battery.

If an AC outlet is convenient, first, connect the power cord to the
transformer pack; second, plug the power cord into an electrical outlet; and
then connect the AC adapter to the power jack of the computer.

The charging time is affected by the physical environment.

Note:



To increase the life of the battery, the computer does not start recharging
the battery if the remaining power is no less than 95 percent.

 Handling the Battery

Danger:



Do not attempt to disassemble or modify the battery pack.
Attempting to do so can cause an explosion, or liquid leakage from the

battery pack.
A battery pack other than the one specified by Lenovo, or a disassembled

or modified battery pack is not covered by the warranty.

Danger:



If the rechargeable battery pack is incorrectly replaced, there is danger of
an explosion. The battery pack contains a small amount of harmful
substances. To avoid possible injury:

 Replace only with a battery of the type recommended by Lenovo.

38

Chapter 2. Using Your Computer

 Keep the battery pack away from fire.
 Do not expose the battery pack to water or rain.
 Do not attempt to disassemble the battery pack.
 Do not short-circuit the battery pack.
 Keep the battery pack away from children.

Danger:



Do not put the battery pack in trash that is disposed of in landfills. When
disposing of the battery, comply with local ordinances or regulations and
your company’s safety standards.

39

Chapter 3. Using external devices

Your computer has many built-in features and connection capabilities.

Attention:



Do not connect or disconnect any external device cables other than USB and
1394 cables while the computer power is on; otherwise, you might damage
your computer. To avoid possible damage to attached devices, wait at least
five seconds after the computer is shut down to disconnect external devices.

Connecting a Universal Serial Bus (USB) device - - - - -

Your computer comes with three Universal Serial Bus compatible with USB 2.0
or USB 1.1
and scanner. USB
rebooting the computer
to be used without requiring

devices such as a keyboard, mouse, camera, hard disk drive, printer,

allows devices to be connected and disconnected without

(hot swapping), and allows specific classes of hardware

individual device drivers to be installed.

40

Chapter 3. Using external devices

Attention:



When using high power consumption USB device such as USB ODD, use
external device power adapter. Otherwise, it will cause the device unable
to be recognized and used, or system shut down.

41

Chapter 3. Using external devices

Connecting an IEEE 1394 device - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Your computer comes with one IEEE 1394 connector used for connecting
devices that are compatible with the IEEE 1394 interface, such as digital
video cameras and external hard disk drives.

42

Chapter 3. Using external devices

Connecting a PC card device - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Your computer comes with PCI Express card (new card) slot used for
connecting PC card devices that are compatible with the PCI Express card
(new card) interface.

43

Chapter 3. Using external devices

 Inserting a PCI Express card

Gently slide the PCI Express card with the front label facing upward. Slide
until it clicks into place.

 Removing a PCI Express card

1 Push the PCI Express card until you hear a click.
2 Gently pull the PCI Express card out of the PCI Express card slot.

44

Chapter 3. Using external devices

Connecting an external display - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

You can connect an external display to your computer, such as VGA
monitor and HDMI monitor (Specific models only).

 Connecting a VGA monitor

You can connect a VGA monitor by using a VGA port. To connect a VGA
monitor, plug the display cable to VGA port on your computer. To shift to
other connected display devices, press Fn + F3.

45

Chapter 3. Using external devices

 Connecting an HDMI monitor (Specific models only)

You can connect an HDMI monitor by using an HDMI port (Specific
models only). To connect an HDMI monitor, use HDMI cable (not
supplied) to connect HDMI monitor to the HDMI connector on your
computer. To shift to other connected display devices, press Fn + F3.

46

Chapter 3. Using external devices

Connecting a headphone and audio device - - - - - - - - - - - - - - - - -

Your computer comes with one headphone/SPDIF jack used for
connecting headphones, speakers, and audio devices that are compatible
with the SPDIF interface.

47

Chapter 3. Using external devices

 Switch between headphone and SPDIF

1 Right-click the Sound icon at the bottom-right corner of the task bar

and select Playback Devices from the popup menu.

2 When all players are turned off, select Speakers (headphone) or

SPDIF Interface and click Set Default button.

3 Click the OK button to save the settings.

Warning:



Listening to music at high volume over extended periods of time may
damage your hearing.
Excessive use of headphones or earphones for a long period of time at high
volume can be dangerous if the output of the headphones or earphone
connectors do not comply with specifications of EN 50332-2. The
headphone output connector of your computer complies with EN 50332-2
Sub clause 7. This specification limits the computer's maximum wide band
true RMS output voltage to 150 mV. To help protect against hearing loss,
ensure that the headphones or earphones you use also comply with EN
50332-2 (Clause 7 limits) for a wide band characteristic voltage of 75 mV.
Using headphones that do not comply with EN 50332-2 can be dangerous
due to excessive sound pressure levels.

48

Chapter 3. Using external devices

Connecting an external microphone - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Your computer comes with one external microphone jack used for
connecting external microphone.

49

Chapter 3. Using external devices

Connecting a Bluetooth device - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Your computer can connect to and transfer data wirelessly to Bluetooth
devices, such as computers, PDAs, and cell phones.

 Enabling Bluetooth communications

1 Slide the Wireless device switch latch to the right.
2 Press Fn + F5.

Note:



When you do not need to use the Bluetooth function, turn it off to save
battery power.
For details on connecting a Bluetooth device, please refer to Bluetooth
device’s manual.

50

Chapter 4. Troubleshooting

Frequently Asked Questions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

This section lists frequently asked questions and tells where you can find
detailed answers. For details about each publication included in the package with
your computer, see Lenovo IdeaPad Y430 Setup Poster.

What safety precautions should I follow when using my computer?

See “Chapter 6. Safety, Use, and Care Information“ for detailed
information about safety.

How can I prevent problems with my computer?

See “Chapter 6. Safety, Use, and Care Information” on page 68 of this
guide. More tips can be found in Chapter 1 and 2.

What are the main hardware features of my new computer?

More information can be found in Chapter 1 and 2.

Where can I find the detailed specifications for my computer?

See http://consumersupport.lenovo.com

I need to upgrade a device or I need to replace one of the following: the hard
disk drive, memory, or the keyboard.

See “Appendix B. Customer Replaceable Units (CRUs)” on page 113 of
this guide.

My computer is not operating properly.

Study the relevant information in Chapter 2.

51

.

Chapter 4. Troubleshooting

Where are the recovery discs?

Your computer did not come with a recovery disc. For an explanation of
the alternative recovery methods offered by Lenovo, see OneKey Rescue
System User Guide.

How can I contact the Customer Support Center?

See “Chapter 5. Getting Help and Service” on page 63 of this Guide. For
the phone numbers of the Customer Support Center nearest to you, See
“Lenovo Warranty Service Telephone Numbers” on page 111.

Where can I find warranty information?

For the warranty applicable to your computer, including the warranty
period and type of warranty service, see “Appendix A. Lenovo Limited
Warranty” on page 100.

52

Chapter 4. Troubleshooting

Troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

If you do not find your problem here, see Chapter 2. The following section only
describes problems that might prevent you from accessing the comprehensive
information in Chapter 2.

 Display Problems

When I turn on the computer, nothing appears on the screen and the
computer does not beep while starting up.

Note:



If you are not sure whether you heard any beeps, turn off the computer;
then turn it on again, and listen again. If you are using an external monitor,
See “Computer Screen Problems” on page 57.

 If a user password is set, enter the correct password and press Enter.
 If the user password prompt does not appear, the brightness level

might be set to minimum brightness. Adjust the brightness level by
pressing Fn + .

 If the screen still remains blank, make sure that:

- The battery is installed correctly.

- The AC adapter is connected to the computer and the power cord is
plugged into a working electrical outlet.

- The computer power is on. (Press the power button again for
confirmation.)

53

Chapter 4. Troubleshooting

 If these items are properly set, and the screen remains blank, have the

computer serviced.

When I turn on the computer, nothing appears on the screen, but I
hear two or more beeps.

Make sure that the memory card is installed correctly. If it is, but the
screen is still blank, and you hear five beeps, have the computer serviced.

When I turn on the computer, only a white cursor appears on a blank
screen.

Restore backed-up files to your Windows environment or the entire
contents of your hard disk to the original factory contents using OneKey
Recovery. If you still see only the cursor on the screen, have the computer
serviced.

My screen goes blank while the computer is on.

Your screen saver or power management may be enabled. Do one of the
following to exit from the screen saver or to resume from sleep or
hibernation mode:

 Touch the touch pad.
 Press any key.
 Press the power button.

54

Chapter 4. Troubleshooting

 A Password Problem

I forgot my password.

 If you forgot your user password, you must take your computer to a

Lenovo authorized servicer or a marketing representative to have the
password canceled.

 If you forgot your HDD password, Lenovo authorized servicer cannot

reset your password or recover data from the hard disk. You must take
your computer to a Lenovo authorized servicer or a marketing
representative to have the hard disk drive replaced. Proof of purchase
is required, and a fee will be charged for parts and service.

 If you forget your supervisor password, Lenovo authorized servicer

cannot reset your password. You must take your computer to a
Lenovo authorized servicer or a marketing representative to have the
system board replaced. Proof of purchase is required, and a fee will be
charged for parts and service.

 Keyboard Problems

A number appears when you enter a letter.

The numeric lock function is on. To disable it, press Fn + Insert.

All or some of the keys on the external numeric keypad do not work.

Make sure that the external numeric keypad is correctly connected to the
computer.

55

Chapter 4. Troubleshooting

 Sleep or Hibernation Problems

The computer enters sleep mode unexpectedly.

If the processor overheats, the computer automatically enters sleep mode
to allow the computer to cool and to protect the processor and other
internal components. Check the settings for sleep mode.

The computer enters sleep mode (the sleep indicator turns on)
immediately after Power-on self-test (POST).

Make sure that:

 The battery is charged.
 The operating temperature is within the acceptable range. See

“Specifications” on page 114.

If the battery is charged and the temperature is within range, have the
computer serviced.

The critical low-battery error message appears, and the computer
immediately turns off.

The battery power is getting low. Connect the AC adapter to the
computer, or replace the battery with a fully charged one.

The computer does not return from sleep mode, or the sleep
indicator stays on and the computer does not work.

If the computer does not return from sleep mode, it may have entered
hibernation mode automatically because the battery is depleted. Check
the sleep indicator.

56

Chapter 4. Troubleshooting

 If the sleep indicator is on, your computer is in sleep mode. Connect

the AC adapter to the computer; then press any key or the power
button.

 If the sleep indicator is off, your computer is in sleep/hibernation

mode or power-off state. Connect the AC adapter to the computer;
then press the power button to resume operation.

If the system still does not return from sleep mode, your system has
stopped responding, and you cannot turn off the computer; reset the
computer. Unsaved data may be lost. To reset the computer, press and
hold the Power button for 4 seconds or more. If the computer is still not
reset, remove the AC adapter and the battery.

 Computer Screen Problems

The screen is blank.

Do the following:

 If you are using the AC adapter, or using the battery, and the battery

status indicator is on (is blue), press Fn + to make the screen
brighter.

 If the Power indicator is in blinking blue, press any key or the Power

button to resume from the sleep mode.

 If you still have the problem, do the Solution in the following problem

“The screen is unreadable or distorted.”

57

Chapter 4. Troubleshooting

The screen is unreadable or distorted.

Make sure that:

 The display device driver is installed correctly.
 The screen resolution and color quality are correctly set.
 The monitor type is correct.

To check these settings, do as follows:

1 Right-click on the desktop, and select Personalize from the popup

menu.

2 Click Display Settings and check whether the screen resolution and

color quality are correctly set.

3 Click the Advanced Settings button.
4 Click the Adapter tab.
5 Make sure that the correct device driver name is shown in the

adapter information window.

Note:



The device driver name depends on the video chip that has been
installed on your computer.

6

Click the
password or confirmation, enter the password or provide
confirmation. Check the “Device status” box and make sure the
device is working properly. If not, click the

Properties

button. If you are prompted for an administrator

Troubleshoot

button

7 Click the Monitor tab.
8 Make sure the information is correct.
9 Click the Properties button or the Troubleshoot button.

.

58

Chapter 4. Troubleshooting

Incorrect characters appear on the screen.

Did you install the operating system or application program correctly? If
they are installed and configured correctly, have the computer serviced.

Missing, discolored, or bright dots appear on the screen every time
you turn on your computer.

This is an intrinsic characteristic of the TFT technology. Your computer’s
display contains multiple thin-film transistors (TFTs). A small number of
missing, discolored, or bright dots on the screen might exist all the time.

A message, “Unable to create overlay window,” appears when you
try to start DVD playback.

-or-

You get poor or no playback while running video playback, DVD
playback, or game applications.

Do either of the following:

 If you are using 32-bit color mode, change the color depth to 16-bit

mode.

 If you are using a desktop size of 1280×800 or larger, reduce the

desktop size and the color depth.

59

Chapter 4. Troubleshooting

 Sound Problems

No sound can be heard from the speaker even when the volume is
turned up.

Make sure that:

 The Mute function is off.
 The headphone jack is not used.
 Speakers is selected as a playback device.

For details, See “Switch between headphone and SPDIF” in Chapter 3.

 Battery Problems

The battery cannot be fully charged by the power-off method in the
standard charge time for your computer.

For details, See “Checking Battery Status” in Chapter 2.

Your computer shuts down before the battery status indicator
shows empty.

-or-

Your computer operates after the battery status indicator shows
empty.

Discharge and recharge the battery.

The operating time for a fully charged battery is short.

For details, See “Handling the Battery” in Chapter 2.

60

Chapter 4. Troubleshooting

The computer does not operate with a fully charged battery.

The surge protector in the battery might be active. Turn off the computer
for one minute to reset the protector; then turn on the computer again.

The battery does not charge.

For details, See “Handling the Battery” in Chapter 2.

 A Hard Disk Drive Problem

The hard disk drive does not work.

In the Boot menu in BIOS Setup Utility, make sure that the hard disk
drive is included in the Boot Sequence correctly.

 A Startup Problem

The Microsoft® Windows operating system does not start.

Use the OneKey Recovery to help solve or identify your problem. For details
about OneKey Recovery, see

OneKey Rescue System User Guide

 Other Problems

Your computer does not respond.

 To turn off your computer, press and hold the power button for 4

seconds or more. If the computer still does not respond, remove the
AC adapter and the battery.

61

.

Chapter 4. Troubleshooting

 Your computer might lock when it enters sleep mode during a

communication operation. Disable the sleep timer when you are
working on the network.

The computer does not start from a device you want.

See the Boot menu of the BIOS Setup Utility. Make sure that the startup
sequence in the BIOS Setup Utility is set so that the computer starts from
the device you want.

Also make sure that the device from which the computer starts is
enabled. In the Boot menu in the BIOS Setup Utility, make sure that the
device is included in the “Boot priority order” list.

62

Chapter 5. Getting Help and Service

Getting Help and Service - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

If you need help, service, technical assistance, or just want more
information about Lenovo computers, you will find a wide variety of
sources available from Lenovo to assist you. This section contains
information about where to go for additional information about Lenovo
computers, what to do if you experience a problem with your computer,
and whom to call for service should it be necessary.

Microsoft Service Packs are the latest software source for Windows product
updates. They are available by means of a Web download (connection
charges may apply) or from a disc. For more specific information and links,
go to the Microsoft Web site at http://www.microsoft.com
Up and Running technical assistance with installation of, or questions
related to, Service Packs for your Lenovo-preinstalled Microsoft Windows
product.

63

. Lenovo offers

Chapter 5. Getting Help and Service

Getting Help on the Web - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

The Lenovo Web site on the World Wide Web has up-to-date information
about Lenovo computers and support. The address for the Lenovo home
page is http://consumersupport.lenovo.com

You can find support information for your Lenovo IdeaPad
http://consumersupport.lenovo.com
to solve problems, find new ways to use your computer, and learn about
options that can make working with your Lenovo computer even easier.

.

TM

. Research this Web site to learn how

computer at

Calling the Customer Support Center - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

If you have tried to correct the problem yourself and still need help, during
the warranty period, you can get help and information by telephone
through the Customer Support Center. The following services are available
during the warranty period:

 Proble determination - Trained personnel are available to assist you with

determining if you have a hardware problem and deciding what action
is necessary to fix the problem.

 Lenovo hardware repair - If the problem is determined to be caused by

Lenovo hardware under warranty, trained service personnel are
available to provide the applicable level of service.

64

Chapter 5. Getting Help and Service



Engineering change management - Occasionally, there might be changes
that are required after a product has been sold. Lenovo or your reseller, if
authorized by Lenovo, will make selected Engineering Changes (ECs)
available that apply to your hardware.

The following items are not covered:

 Replacement or use of parts not manufactured for or by Lenovo or non

warranted parts

 Identification of software problem sources
 Configuration of BIOS as part of an installation or upgrade
 Changes, modifications, or upgrades to device drivers
 Installation and maintenance of network operating systems (NOS)
 Installation and maintenance of application programs

To determine if your Lenovo hardware product is under warranty and
when the warranty expires, go to http://consumersupport.lenovo.com
and click Warranty, then follow the instructions on the screen.

Refer to your Lenovo hardware warranty for a full explanation of Lenovo
warranty terms. Be sure to retain your proof of purchase to obtain
warranty service.

If possible, be near your computer when you make your call in case the
technical assistance representative needs to help you resolve a computer
problem. Please ensure that you have downloaded the most current drivers
and system updates, and recorded information before you call. When
calling for technical assistance, please have the following information
available:

,

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Chapter 5. Getting Help and Service

 Machine Type and Model
 Serial numbers of your computer, monitor, and other components, or

your proof of purchase

 Description of the problem
 Hardware and software configuration information for your system

The telephone numbers for your Customer Support Center location are
located in “Appendix A. Lenovo Limited Warranty” on page 100.

Note:



Telephone numbers are subject to change without notice. For the latest list
of Customer Support Center telephone numbers and hours of operation,
visit the Support Web site at
http://consumersupport.lenovo.com
region is not listed, contact your Lenovo reseller or Lenovo marketing
representative.

. If the number for your country or

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Chapter 5. Getting Help and Service

Getting Help around the World - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

If you travel with your computer or relocate it to a country where your
Lenovo machine type is sold, your computer might be eligible for
International Warranty Service, which automatically entitles you to obtain
warranty service throughout the warranty period. Service will be
performed by service providers authorized to perform warranty service.

Service methods and procedures vary by country, and some services might
not be available in all countries. Service centers in certain countries might
not be able to service all models of a particular machine type. In some
countries, fees and restrictions might apply at the time of service.

To determine whether your computer is eligible for International Warranty
Service and to view a list of the countries where service is available, go to
http://consumersupport.lenovo.com
instructions on the screen.

, click Warranty, and follow the

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Chapter 6. Safety, Use, and Care Information

Important Safety Information - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

This information can help you safely use your notebook personal
computer. Follow and retain all information included with your computer.
The information in this document does not alter the terms of your purchase
agreement or the Lenovo Limited Warranty. For more information, See
“Appendix A. Lenovo Limited Warranty” on page 100.

Customer safety is important. Our products are developed to be safe and
effective. However, personal computers are electronic devices. Power
cords, power adapters, and other features can create potential safety risks
that can result in physical injury or property damage, especially if misused.
To reduce these risks, follow the instructions included with your product,
observe all warnings on the product and in the operating instructions, and
review the information included in this document carefully. By carefully
following the information contained in this document and provided with
your product, you can help protect yourself from hazards and create a safer
computer work environment.

Note:



This information includes references to power adapters and batteries. In
addition to notebook computers, some products (such as speakers and
monitors) ship with external power adapters. If you have such a product,
this information applies to your product. In addition, computer products
contain a coin-sized internal battery that provides power to the system
clock even when the computer is unplugged, so the battery safety
information applies to all computer products.

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Chapter 6. Safety, Use, and Care Information

 Conditions That Require Immediate Action

Products can become damaged due to misuse or neglect. Some product
damage is serious enough that the product should not be used again until it
has been inspected and, if necessary, repaired by an authorized servicer.

As with any electronic device, pay close attention to the product when it is
turned on. On very rare occasions, you might notice an odor or see a puff of
smoke or sparks vent from your product. Or you might hear sounds like
popping, cracking, or hissing. These conditions might merely mean that an
internal electronic component has failed in a safe and controlled manner.
Or, they might indicate a potential safety issue. However, do not take risks
or attempt to diagnose the situation yourself. Contact the Customer
Support Center for further guidance. For a list of Service and Support
phone numbers, see http://consumersupport.lenovo.com

Frequently inspect your computer and its components for damage or wear
or signs of danger. If you have any question about the condition of a
component, do not use the product. Contact the Customer Support Center
or the product manufacturer for instructions on how to inspect the product
and have it repaired, if necessary.

In the unlikely event that you notice any of the following conditions, or if
you have any safety concerns with your product, stop using the product
and unplug it from the power source and telecommunication lines until
you can speak to the Customer Support Center for further guidance.

 Power cords, plugs, power adapters, extension cords, surge protectors,

or power supplies that are cracked, broken, or damaged.

 Signs of overheating, smoke, sparks, or fire.

.

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Chapter 6. Safety, Use, and Care Information

 Damage to a battery (such as cracks, dents, or creases), discharge from a

battery, or a buildup of foreign substances on the battery.

 A cracking, hissing, or popping sound, or strong odor that comes from

the product.

 Signs that liquid has been spilled or an object has fallen onto the

computer product, the power cord, or power adapter.

 The computer product, power cord, or power adapter has been exposed

to water.

 The product has been dropped or damaged in any way.
 The product does not operate normally when you follow the operating

instructions.

Note:



If you notice these conditions with a product (such as an extension
cord) that is not manufactured for or by Lenovo, stop using that
product until you can contact the product manufacturer for further
instructions, or until you get a suitable replacement.

 Safety Guidelines

Always observe the following precautions to reduce the risk of injury
and property damage.

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Chapter 6. Safety, Use, and Care Information

 Service and Upgrades

Attention:



Do not attempt to service a product yourself unless instructed to do so
by the Customer Support Center or your documentation. Only use a
service provider who is approved to repair your particular product.

Note:



Some computer parts can be upgraded or replaced by the customer.
Upgrades typically are referred to as options. Replacement parts
approved for customer installation are referred to as Customer
Replaceable Units, or CRUs. Lenovo provides documentation with
instructions when it is appropriate for customers to install options or
replace CRUs. You must closely follow all instructions when installing
or replacing parts. The Off state of a power indicator does not
necessarily mean that voltage levels inside a product are zero. Before
you remove the covers from a product equipped with an ac power
cord, always make sure that the power is turned off and that the
product is unplugged from any power source. For more information
on CRUs, See “Appendix B. Customer Replaceable Units (CRUs)” on
page 113. If you have any questions or concerns, contact the Customer
Support Center.

Although there are no moving parts in your computer after the power
cord has been disconnected, the following warnings are required for
your safety.

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Chapter 6. Safety, Use, and Care Information

Danger:



Hazardous moving parts. Keep fingers and other body parts away.

Attention:



Before replacing any CRUs, turn off the computer and wait three to
five minutes to let the computer cool before opening the cover.

 Power Cords and Power Adapters

Danger:



Use only the power cords and power adapters supplied by the product
manufacturer. The power cord and power adapter are intended for use
with this product only. They should never be used with any other
product.

The power cords shall be safety approved. For Germany, it shall be
H03VV-F, 3G, 0.75 mm

2

, or better. For other countries, the suitable

types shall be used accordingly.

Never wrap a power cord around a power adapter or other object.
Doing so can stress the cord in ways that can cause the cord to fray,
crack, or crimp. This can present a safety hazard.

Always route power cords or any other cables so that they will not be
walked on, tripped over, or pinched by objects.

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Chapter 6. Safety, Use, and Care Information

Protect power cords and power adapters from liquids. For instance, do
not leave your power cord or power adapter near sinks, tubs, toilets, or
on floors that are cleaned with liquid cleansers. Liquids can cause a
short circuit, particularly if the power cord or power adapter has been
stressed by misuse. Liquids also can cause gradual corrosion of power
cord terminals and/or the connector terminals on a power adapter,
which can eventually result in overheating.

Always connect power cords and signal cables in the correct order and
ensure that all power cord connectors are securely and completely
plugged into receptacles.

Do not use any power adapter that shows corrosion at the ac input
pins or shows signs of overheating (such as deformed plastic) at the ac
input or anywhere on the power adapter.

Do not use any power cords where the electrical contacts on either end
show signs of corrosion or overheating or where the power cord
appears to have been damaged in any way.

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Chapter 6. Safety, Use, and Care Information

 Extension Cords and Related Devices

Danger:



Ensure that extension cords, surge protectors, uninterruptible power
supplies, and power strips that you use are rated to handle the
electrical requirements of the product. Never overload these devices. If
power strips are used, the load should not exceed the power strip
input rating. Consult an electrician for more information if you have
questions about power loads, power requirements, and input ratings.

 Plugs and Outlets

Danger:



If a receptacle (power outlet) that you intend to use with your
computer equipment appears to be damaged or corroded, do not use
the outlet until it is replaced by a qualified electrician.

Do not bend or modify the plug. If the plug is damaged, contact the
manufacturer to obtain a replacement.

Do not share an electrical outlet with other home or commercial
appliances that draw large amounts of electricity; otherwise, unstable
voltage might damage your computer, data, or attached devices.

Some products are equipped with a three-pronged plug. This plug fits
only into a grounded electrical outlet. This is a safety feature. Do not
defeat this safety feature by trying to insert it into a non-grounded

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Chapter 6. Safety, Use, and Care Information

outlet. If you cannot insert the plug into the outlet, contact an
electrician for an approved outlet adapter or to replace the outlet with
one that enables this safety feature. Never overload an electrical outlet.
The overall system load should not exceed 80 percent of the branch
circuit rating. Consult an electrician for more information if you have
questions about power loads and branch circuit ratings.

Be sure that the power outlet you are using is properly wired, easily
accessible, and located close to the equipment. Do not fully extend
power cords in a way that will stress the cords.

Be sure that the power outlet provides the correct voltage and current
for the product you are installing.

Carefully connect and disconnect the equipment from the electrical
outlet.

 Power Supply Statement

Danger:



Never remove the cover on a power supply or any part that has the
following label attached.

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Chapter 6. Safety, Use, and Care Information

Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts
inside these components. If you suspect a problem with one of these
parts, contact a service technician.

 Lithium Coin Cell Battery Notice

Danger:



Danger of explosion if battery is incorrectly replaced.

When replacing the lithium coin cell battery, use only the same or an
equivalent type that is recommended by the manufacturer. The battery
contains lithium and can explode if not properly used, handled, or
disposed of.

Do not:

 Throw or immerse into water
 Heat to more than 100°C (212°F)
 Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

The following statement applies to users in the state of California, U.S.A.

California Perchlorate Information:

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Chapter 6. Safety, Use, and Care Information

Products containing CR (manganese dioxide) lithium coin cell
batteries may contain perchlorate.

Perchlorate Material — special handling may apply.
See http://www.dtsc.ca.gov/hazardouswaste/perchlorate

 Heat and Product Ventilation

Danger:



Computers, AC adapters, and many accessories can generate heat
when turned on and when batteries are charging. Notebook computers
can generate a significant amount of heat due to their compact size.
Always follow these basic precautions:

 When your computer is turned on or the battery is charging, the base,

the palm rest, and some other parts may become hot. Avoid keeping
your hands, your lap, or any other part of your body in contact with a
hot section of the computer for any extended length of time. When you
use the keyboard, avoid keeping your palms on the palm rest for a
prolonged period of time. Your computer generates some heat during
normal operation. The amount of heat depends on the amount of system
activity and the battery charge level. Extended contact with your body,
even through clothing, could cause discomfort or even a skin burn.
Periodically take breaks from using the keyboard by lifting your hands
from the palm rest; and be careful not to use the keyboard for any
extended length of time.

 Do not operate your computer or charge the battery near flammable

materials or in explosive environments.

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Chapter 6. Safety, Use, and Care Information

 Ventilation slots, fans and/or heat sinks are provided with the product

for safety, comfort, and reliable operation. These features might
inadvertently become blocked by placing the product on a bed, sofa,
carpet, or other flexible surface. Never block, cover, or disable these
features.

 When the AC adapter is connected to an electrical outlet and your

computer, it generates heat. Do not place the adapter in contact with any
part of your body while using it. Never use the AC adapter to warm
your body. Extended contact with your body, even through clothing,
may cause a skin burn.

For your safety, always follow these basic precautions with your computer:

 Keep the cover closed whenever the computer is plugged in.
 Regularly inspect the outside of the computer for dust accumulation.
 Remove dust from vents and any perforations in the bezel. More

frequent cleanings might be required for computers in dusty or high­traffic areas.

 Do not restrict or block any ventilation openings.
 Do not operate your computer inside furniture, as this might increase the

risk of overheating.

 Airflow temperatures into the computer should not exceed 35° C (95° F).

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Chapter 6. Safety, Use, and Care Information

 CD and DVD Drive Safety

Danger:



CD and DVD drives spin discs at a high speed. If a CD or DVD is
cracked or otherwise physically damaged, it is possible for the disc to
break apart or even shatter when the CD drive is in use. To protect
against possible injury due to this situation, and to reduce the risk of
damage to your computer, do the following:

 Always store CD/DVD discs in their original packaging.
 Always store CD/DVD discs out of direct sunlight and away from direct

heat sources.

 Remove CD/DVD discs from the computer when not in use.
 Do not bend or flex CD/DVD discs, or force them into the computer or

their packaging.

 Check CD/DVD discs for cracks before each use. Do not use cracked or

damaged discs.

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Chapter 6. Safety, Use, and Care Information

 Electrical Current Safety Information

Danger:



Electric current from power, telephone, and communication cables is
hazardous.

To avoid a shock hazard:

 Do not use your computer during a lightning storm.
 Do not connect or disconnect any cables or perform installation,

maintenance, or reconfiguration of this product during an electrical
storm.

 Connect all power cords to a properly wired and grounded electrical

outlet.

 Connect to properly wired outlets any equipment that will be attached to

this product.

 Whenever possible, use one hand only to connect or disconnect signal

cables.

 Never turn on any equipment when there is evidence of fire, water, or

structural damage.

 Disconnect the attached power cords, battery pack, and all the cables

before you open the device covers, unless instructed otherwise in the
installation and configuration procedures.

 Do not use your computer until you have closed the cover. Never use the

computer when the cover is open.

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Chapter 6. Safety, Use, and Care Information

 Connect and disconnect cables as described in the following procedures

when installing, moving, or opening covers on this product or attached
devices.

To connect:

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlets.

5. Turn devices ON.
To disconnect:

1. Turn everything OFF.

2. First, remove power cords from outlets.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

The power cord must be disconnected from the wall outlet or receptacle
before installing all other electrical cables connected to your computer.

The power cord may be reconnected to the wall outlet or receptacle only
after all other electrical cables have been connected to the computer.

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Chapter 6. Safety, Use, and Care Information

 Laser Compliance Statement

Some personal computer models are equipped from the factory with a
CD or DVD drive. CD and DVD drives are also sold separately as
options. CD and DVD drives are laser products. The drive’s
classification label (shown below) is on the surface of the drive.

CLASS 1 LASER PRODUCT
LASER KLASSE 1
LUOKAN 1 LASERLAITE
APPAREIL A LASER DE CLASSE 1
KLASS 1 LASER APPARAT

Example of the label

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Chapter 6. Safety, Use, and Care Information

These drives are certified in the U.S. to conform to the
requirements of the Department of Health and Human Services 21
Code of Federal Regulations (DHHS 21 CFR) Subchapter J for
Class 1 laser products. Elsewhere, these drives are certified to
conform to the requirements of the International Electrotechnical
Commission (IEC) 60825-1 and CENELEC EN 60825-1 for Class 1
laser products.

Class 1 laser products are not considered hazardous. The design of
the laser system and the optical storage drive ensures that there is
no exposure to laser radiation above a Class 1 level during normal
operation, user maintenance, or servicing.

When a CD or DVD drive is installed, note the following
handling instructions.

Danger:



Use of controls, adjustments, or performance of procedures other
than those specified herein might result in hazardous radiation
exposure.

Do not remove the drive covers. Removing the covers of the CD or
DVD drive could result in exposure to hazardous laser radiation.
There are no serviceable parts inside the CD or DVD drive.

Some CD and DVD drives contain an embedded Class 3A or
Class 3B laser diode. Note the following statement.

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Chapter 6. Safety, Use, and Care Information

Danger:



Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the
beam.

 Liquid Crystal Display (LCD) Notice

Attention:



Mercury Information (does not apply to LED backlit models):
The fluorescent lamp in the liquid crystal display contains mercury;
dispose according to local, state or federal laws.

The LCD is made of glass, and rough handling or dropping the
computer can cause the LCD to break. If the LCD breaks and the
internal liquid crystal material contacts the eyes, mouth or clothing,
take the following actions immediately :

In case contact to the eyes or mouth, rinse with large amount of
running water for more than 15 minutes. If any symptoms are present
after washing, get medical care.

In case contact to the skin or clothing, wipe it immediately and wash
with soap and large amount of running water for more than 15
minutes. The skin or clothing maybe damaged if liquid crystal material
is left adhered.

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Chapter 6. Safety, Use, and Care Information

Caring Your Computer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Though your computer is designed to function reliably in normal work
environments, you need to use common sense in handling it. By following
these important tips, you will get the most use and enjoyment out of your
computer.

 Be Careful about Where and How You Work

 Do not leave the base of your computer, or any other part that becomes

hot during operation, in contact with your lap or any part of your body
for an extended period when the computer is functioning or when the
battery is charging. Your computer dissipates some heat during normal
operation. This heat is a function of the level of system activity and
battery charge level. Extended contact with your body, even through
clothing, could cause discomfort or, eventually, a skin burn.

 When the AC adapter is connected to an electrical outlet and your

computer, it generates heat. Do not place the adapter in contact with any
part of your body while using it. Never use the AC adapter to warm
your body. Extended contact with your body, even through clothing,
may cause a skin burn.

 Route the cables of an AC adapter, a mouse, a keyboard, a printer, or any

other electronic device, or communication lines, so that they cannot be
walked on, tripped over, pinched by your computer or other objects, or in
any way subjected to treatment that could disturb the operation of your
computer. Applying strong force to the cables may damage or break them.

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Chapter 6. Safety, Use, and Care Information

 Place liquids away from your computer to avoid spills, and keep your

computer away from water (to avoid the danger of electrical shock).

 Do not eat or smoke over your keyboard. Particles that fall into your

keyboard can cause damage.

 Store packing materials safely out of the reach of children to prevent the

risk of suffocation from plastic bags.

 Keep your computer away from magnets, activated cellular phones,

electrical appliances, or speakers (within 13 cm or 5 in).

 Avoid subjecting your computer to extreme temperatures (below 5°C/

41°F or above 35°C/95°F).

 Some appliances, such as certain portable desktop fans or air purifiers,

can produce negative ions. If a computer is close to such an appliance,
and is exposed for an extended time to air containing negative ions, it
may become electrostatically charged. Such a charge may be discharged
through your hands when you touch the keyboard or other parts of the
computer, or through connectors on I/O devices connected to it. Even
though this kind of electrostatic discharge (ESD) is the opposite of a
discharge from your body or clothing to the computer, it poses the same
risk of a computer malfunction.

Your computer is designed and manufactured to minimize any effects of
electrostatic charge. An electrostatic charge above a certain limit,
however, can increase the risk of ESD. Therefore, when using the
computer close to an appliance that can produce negative ions, give
special attention to the following:

- Avoid directly exposing your computer to the air from an appliance
that can produce negative ions.

- Keep your computer and peripherals as far as possible from such an
appliance.

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Chapter 6. Safety, Use, and Care Information

- Wherever possible, ground your computer to facilitate safe
electrostatic discharge.

Note:



Not all such appliances cause a significant electrostatic charge.

When you handle options or CRUs, or perform any work inside the
computer, take the following precautions to avoid static-electricity
damage:

- Limit your movement. Movement can cause static electricity to build
up around you.

- Always handle components carefully. Handle adapters, memory
modules, and other circuit boards by the edges. Never touch exposed
circuitry.

- Prevent others from touching components.

- When you install a static-sensitive option or CRU, touch the static­protective package containing the part to a metal expansion-slot cover
or other unpainted metal surface on the computer for at least two
seconds. This reduces static electricity in the package and your body.

- Whenever possible, remove the static-sensitive part from the static­protective packaging and install the part without setting it down.
When this is not possible, place the static-protective packaging on a
smooth, level surface and place the part on it.

- Do not place the part on the computer cover or other metal surface.

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Chapter 6. Safety, Use, and Care Information

 Be Gentle with Your Computer

 Avoid placing any objects (including paper) between the display and the

keyboard or under the keyboard.

 Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy

objects on your computer, display, or external devices.

 Carry Your Computer Properly

 Before moving your computer, be sure to remove any media, turn off

attached devices, and disconnect cords and cables.

 Be sure your computer is in sleep or hibernation mode, or turned off,

before moving it. This will prevent damage to the hard disk drive and
data loss.

 When picking up your open computer, hold it by the bottom. Do not

pick up or hold your computer by the display.

 Use a quality carrying case that provides adequate cushion and

protection. Do not pack your computer in a tightly packed suitcase or
bag.

 For outdoor use

 Backup your critical data before you take your computer outdoors.
 Ensure that the battery is full.
 Be sure to turn off the power and close the LCD well.
 Do not leave anything between the closed LCD and the keyboard.

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Chapter 6. Safety, Use, and Care Information

 When you leave the computer in your car, place it on the back seat to

avoid being insolated.

 Carry the AC adapter and power cord with the computer.

 Handle Storage Media and Drives Properly

 If your computer comes with an optical drive, do not touch the surface of

a disc or the lens on the tray.

 Wait until you hear the CD or DVD click into the center pivot of an

optical drive before closing the tray.

 When installing your hard disk, follow the instructions shipped with

your hardware, and apply pressure only where needed on the device.

 Data Safety

 Do not delete unknown files or change the name of files or directories

that were not created by you; otherwise, your computer software might
fail to work.

 Be aware that accessing network resources can leave your computer

vulnerable to computer viruses, hackers, spyware, and other malicious
activities that might damage your computer, software, or data.

 It is your responsibility to ensure that you have adequate protection in

the form of firewalls, antivirus software, and anti-spyware software and
keep this software up to date.

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Chapter 6. Safety, Use, and Care Information

 Take Care in Setting Passwords

 Remember your passwords. If you forget a supervisor or hard disk

password, Lenovo authorized service providers will not reset it, and you
might have to replace your system board or hard disk drive.

 Other Important Tips

 Your computer modem might use only an analog telephone network, or

public-switched telephone network (PSTN). Do not connect the modem
to a PBX (private branch exchange) or any other digital telephone
extension line because this could damage your modem. Analog phone
lines are often used in homes, while digital phone lines are often used in
hotels or office buildings. If you are not sure which kind of phone line
you are using, contact your telephone company.

 Your computer might have both an Ethernet connector and a modem

connector. If so, be sure to connect your communication cable to the
correct one, so your connector is not damaged.



Register your Lenovo products with Lenovo (refer to the Web page:
http://consumersupport.lenovo.com
computer to you if it is lost or stolen. Registering your computer also enables
Lenovo to notify you about possible technical information and upgrades.

 Only an authorized Lenovo repair technician should disassemble and

repair your computer.

 Do not modify or tape the latches to keep the display open or closed.
 Take care not to turn your computer over while the AC adapter is

plugged in. This could break the adapter plug.

). This can help authorities return your

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Chapter 6. Safety, Use, and Care Information

 Turn off your computer if you are replacing a device, or else verify that

the device is warm- or hot-swappable.

 Before you install any of the following devices, touch a metal table or a

grounded metal object. This action reduces any static electricity from
your body. The static electricity could damage the device.

- ExpressCard

- Memory Card, such as SD Card, Memory Stick, MultiMediaCard, xD­Picture Card, and Memory Stick Pro card.

- Memory module

- PCI Express Card (new card)

 When transferring data to or from a Flash Media Card, such as an SD

card, do not put your computer in sleep or hibernation mode before the
data transfer is complete. To do so might cause damage to your data.

 Cleaning the Cover of Your Computer

Occasionally clean your computer as follows:

1 Prepare a mixture of a gentle kitchen-use detergent (one that does not

contain abrasive powder or strong chemicals such as acid or alkaline).
Use 5 parts water to 1 part detergent.

2 Absorb the diluted detergent into a sponge.
3 Squeeze excess liquid from the sponge.
4 Wipe the cover with the sponge, using a circular motion and taking

care not to let any excess liquid drip.

91