This Lenovo Limited Warranty consists of the following parts:
Part 1 - General Terms
Part 2 - Country-specific Terms
Part 3 - Warranty Service Information
The terms of Part 2 replace or modify terms of Part 1 as specified for a
particular country.
Part 1 - General Terms
This Lenovo Limited Warranty applies only to Lenovo hardware products
you purchased for your own use and not for resale.
This Lenovo Limited Warranty is available in other languages at
www.lenovo.com/warranty
Lenovo warrants that each Lenovo hardware product that you purchase is
free from defects in materials and workmanship under normal use during
the warranty period. The warranty period for the product starts on the
original date of purchase as shown on your sales receipt or invoice or as may
be otherwise specified by Lenovo. The warranty period and type of warranty
service that apply to your product are as specified in “Part 3 - Warranty Service Information” below. This warranty only applies to products in the
country or region of purchase.
THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES
OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. AS SOME STATES OR JURISDICTIONS DO
NOT ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED
WARRANTIES, THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN THAT EVENT, SUCH WARRANTIES APPLY ONLY TO THE EXTENT
AND FOR SUCH DURATION AS REQUIRED BY LAW AND ARE
LIMITED IN DURATION TO THE WARRANTY PERIOD. AS SOME
STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON THE
DURATION OF AN IMPLIED WARRANTY, THE ABOVE LIMITATION
ON DURATION MAY NOT APPLY TO YOU.
1
Lenovo limited warranty
How to Obtain Warranty Service
If the product does not function as warranted during the warranty period,
you may obtain warranty service by contacting Lenovo or a Lenovo
approved Service Provider. A list of approved Service Providers and their
telephone numbers is available at: www.lenovo.com/support/phone
Warranty service may not be available in all locations and may differ from
location to location. Charges may apply outside a Service Provider’s normal
service area. Contact a local Service Provider for information specific to your
location.
Customer Responsibilities for Warranty Service
Before warranty service is provided, you must take the following steps:
• follow the service request procedures specified by the Service Provider
• backup or secure all programs and data contained in the product
• provide the Service Provider with all system keys or passwords
• provide the Service Provider with sufficient, free, and safe access to your
facilities to perform service
• remove all data, including confidential information, proprietary
information and personal information, from the product or, if you are
unable to remove any such information, modify the information to prevent
its access by another party or so that it is not personal data under
applicable law. The Service Provider shall not be responsible for the loss or
disclosure of any data, including confidential information, proprietary
information, or personal information, on a product returned or accessed
for warranty service
• remove all features, parts, options, alterations, and attachments not
covered by the warranty
• ensure that the product or part is free of any legal restrictions that prevent
its replacement
• if you are not the owner of a product or part, obtain authorization from the
owner for the Service Provider to provide warranty service
.
2
Lenovo limited warranty
What Your Service Provider Will Do to Correct Problems
When you contact a Service Provider, you must follow the specified problem
determination and resolution procedures.
The Service Provider will attempt to diagnose and resolve your problem by
telephone, e-mail or remote assistance. The Service Provider may direct you
to download and install designated software updates.
Some problems may be resolved with a replacement part that you install
yourself called a “Customer Replaceable Unit” or “CRU”. If so, the Service
Provider will ship the CRU to you for you to install.
If your problem cannot be resolved over the telephone; through the
application of software updates or the installation of a CRU, the Service
Provider will arrange for service under the type of warranty service
designated for the product under “Part 3 - Warranty Service Information”
below.
If the Service Provider determines that it is unable to repair your product,
the Service Provider will replace it with one that is at least functionally
equivalent.
If the Service Provider determines that it is unable to either repair or replace
your product, your sole remedy under this Limited Warranty is to return the
product to your place of purchase or to Lenovo for a refund of your purchase
price.
Replacement Products and Parts
When warranty service involves the replacement of a product or part, the
replaced product or part becomes Lenovo’s property and the replacement
product or part becomes your property. Only unaltered Lenovo products and
parts are eligible for replacement. The replacement product or part provided
by Lenovo may not be new, but it will be in good working order and at least
functionally equivalent to the original product or part. The replacement
product or part shall be warranted for the balance of the period remaining on
the original product.
3
Lenovo limited warranty
Use of Personal Contact Information
If you obtain service under this warranty, you authorize Lenovo to store, use
and process information about your warranty service and your contact
information, including name, phone numbers, address, and e-mail address.
Lenovo may use this information to perform service under this warranty. We
may contact you to inquire about your satisfaction with our warranty service
or to notify you about any product recalls or safety issues. In accomplishing
these purposes, you authorize Lenovo to transfer your information to any
country where we do business and to provide it to entities acting on our
behalf. We may also disclose it where required by law. Lenovo’s privacy
policy is available at www.lenovo.com/
.
What this Warranty Does not Cover
This warranty does not cover the following:
• uninterrupted or error-free operation of a product
• loss of, or damage to, your data by a product
• any software programs, whether provided with the product or installed
subsequently
• failure or damage resulting from misuse, abuse, accident, modification,
unsuitable physical or operating environment, natural disasters, power
surges, improper maintenance, or use not in accordance with product
information materials
• damage caused by a non-authorized service provider
• failure of, or damage caused by, any third party products, including those that
Lenovo may provide or integrate into the Lenovo product at your request
• any technical or other support, such as assistance with “how-to” questions
and those regarding product set-up and installation
• products or parts with an altered identification label or from which the
identification label has been removed
Limitation of Liability
Lenovo is responsible for loss or damage to your product only while it is in
the Service Provider’s possession or in transit, if the Service Provider is
responsible for the transportation.
Neither Lenovo nor the Service Provider is responsible for loss or disclosure
of any data, including confidential information, proprietary information, or
personal information, contained in a product.
4
Lenovo limited warranty
UNDER NO CIRCUMSTANCES, AND NOTWITHSTANDING THE
FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY SET FORTH
HEREIN, SHALL LENOVO, ITS AFFILIATES, SUPPLIERS, RESELLERS,
OR SERVICE PROVIDERS BE LIABLE FOR ANY OF THE FOLLOWING
EVEN IF INFORMED OF THEIR POSSIBILITY AND REGARDLESS OF
WHETHER THE CLAIM IS BASED IN CONTRACT, WARRANTY,
NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY OF LIABILITY:
1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES; 2) LOSS,
DAMAGE OR DISCLOSURE OF YOUR DATA; 3) SPECIAL, INCIDENTAL,
PUNITIVE, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING
BUT NOT LIMITED TO LOST PROFITS, BUSINESS REVENUE,
GOODWILL OR ANTICIPATED SAVINGS. IN NO CASE SHALL THE
TOTAL LIABILITY OF LENOVO, ITS AFFILIATESS, SUPPLIERS,
RESELLERS OR SERVICE PROVIDERS FOR DAMAGES FROM ANY
CAUSE EXCEED THE AMOUNT OF ACTUAL DIRECT DAMAGES, NOT
TO EXCEED THE AMOUNT PAID FOR THE PRODUCT.
THE FOREGOING LIMITATIONS DO NOT APPLY TO DAMAGES FOR
BODILY INJURY (INCLUDING DEATH), DAMAGE TO REAL PROPERTY
OR DAMAGE TO TANGIBLE PERSONAL PROPERTY FOR WHICH
LENOVO IS LIABLE UNDER LAW.
AS SOME STATES OR JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU.
Your Other Rights
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY
HAVE OTHER RIGHTS ACCORDING TO THE APPLICABLE LAWS OF
YOUR STATE OR JURISDICTION. YOU MAY ALSO HAVE OTHER
RIGHTS UNDER A WRITTEN AGREEMENT WITH LENOVO.
NOTHING IN THIS WARRANTY AFFECTS STATUTORY RIGHTS,
INCLUDING RIGHTS OF CONSUMERS UNDER LAWS OR
REGULATIONS GOVERNING THE SALE OF CONSUMER GOODS
THAT CANNOT BE WAIVED OR LIMITED BY CONTRACT.
5
Lenovo limited warranty
Part 2 - Country-specific Terms
Australia
“Lenovo” means Lenovo (Australia & New Zealand) Pty Limited
ABN 70 112 394 411. Address: Level 10, North Tower, 1-5 Railway Street, Chatswood,
NSW, 2067. Telephone: +61 2 8003 8200. Email: lensyd_au@lenovo.com
The following replaces the same section in Part 1:
Lenovo warrants that each hardware product that you purchase is free from
defects in materials and workmanship under normal use and conditions
during the warranty period. If the product fails due to a covered defect
during the warranty period, Lenovo will provide you a remedy under this
Limited Warranty. The warranty period for the product starts on the original
date of purchase specified on your sales receipt or invoice unless Lenovo
informs you otherwise in writing. The warranty period and type of
warranty service that apply to your product are set forth below in
Part 3 - Warranty Service Information.
THE BENEFITS GIVEN BY THIS WARRANTY ARE IN ADDITION TO
YOUR RIGHTS AND REMEDIES AT LAW, INCLUDING THOSE UNDER
THE AUSTRALIAN CONSUMER LAW.
The following replaces the same section in Part 1:
Replacement Products and Parts:
When warranty service involves the replacement of a product or part, the
replaced product or part becomes Lenovo’s property and the replacement
product or part becomes your property. Only unaltered Lenovo products and
parts are eligible for replacement. The replacement product or part provided
by Lenovo may not be new, but it will be in good working order and at least
functionally equivalent to the original product or part. The replacement
product or part shall be warranted for the balance of the period remaining on
the original product. Products and parts presented for repair may be
replaced by refurbished products or parts of the same type rather than being
repaired. Refurbished parts may be used to repair the product; and repair of
the product may result in loss of data, if the product is capable of retaining
user-generated data.
6
Lenovo limited warranty
The following is added to the same section in Part 1:
Use of Personal Contact Information:
Lenovo will not be able to perform our service under this warranty if you
refuse to provide your information or do not wish us to transfer your
information to our agent or contractor. You have the right to access your
personal contact information and request correction of any errors in it
pursuant to the Privacy Act 1988 by contacting Lenovo.
The following replaces the same section in Part 1:
Limitation of Liability:
Lenovo is responsible for loss or damage to your product only while it is in
the Service Provider's possession or in transit, if the Service Provider is
responsible for the transportation.
Neither Lenovo nor the Service Provider is responsible for loss or disclosure
of any data, including confidential information, proprietary information, or
personal information, contained in a product.
TO THE EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES
AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE
OF ANY REMEDY SET FORTH HEREIN, SHALL LENOVO, ITS
AFFILIATES, SUPPLIERS, RESELLERS, OR SERVICE PROVIDERS BE
LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF
THEIR POSSIBILITY AND REGARDLESS OF WHETHER THE CLAIM
IS BASED IN CONTRACT, WARRANTY, NEGLIGENCE, STRICT
LIABILITY OR OTHER THEORY OF LIABILITY: 1) THIRD PARTY
CLAIMS AGAINST YOU FOR DAMAGES; 2) LOSS, DAMAGE OR
DISCLOSURE OF YOUR DATA; 3) SPECIAL, INCIDENTAL, PUNITIVE,
INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT
LIMITED TO LOST PROFITS, BUSINESS REVENUE, GOODWILL OR
ANTICIPATED SAVINGS. IN NO CASE SHALL THE TOTAL LIABILITY
OF LENOVO, ITS AFFILIATESS, SUPPLIERS, RESELLERS OR SERVICE
PROVIDERS FOR DAMAGES FROM ANY CAUSE EXCEED THE
AMOUNT OF ACTUAL DIRECT DAMAGES, NOT TO EXCEED THE
AMOUNT PAID FOR THE PRODUCT.
7
Loading...
+ 14 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.