Lenovo X3250 M6 User Manual

LenovoSystemx3250M6
InstallationandServiceGuide

MachineTypes:3633and3943

Note

Beforeusingthisinformationandtheproductitsupports,readthegeneralinformationinAppendixD
“Gettinghelpandtechnicalassistance”onpage659,AppendixE“Notices”onpage663,thesafety
information,warranties,andlicensesinformationontheLenovoWebsiteat:
https://support.lenovo.com/documents/LNVO-DOCS

SecondEdition(September2016)

©CopyrightLenovo2016.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuanttoaGeneralServices
Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.
GS-35F-05925.

Contents

Safety..................v

Safetystatements..............vi

Chapter1.Documentationandnotice

types...................1

Relateddocumentation............1

Noticesinthisdocument...........1

Chapter2.AbouttheLenovoSystem

x3250M6server.............3

Serverfeaturesandspecifications........4

Whatyourserveroffers............7

Reliability,Availability,andServiceability....10

Turningonorturningofftheserver.......11

Turningontheserver..........11

Turningofftheserver..........11

Chapter3.Componentlocations...13

Frontview................13

Rearview.................15

Operatorinformationpanel..........16

Servercomponents.............17

System-boardconnectors..........19

System-boardswitchesandjumpers......20

System-boardLEDs............22

Chapter4.Configuration

information..............23

Updatingthefirmware............23

Configuringtheserver............24

UsingtheServerGuideSetupandInstallation

CD.................25

UsingtheSetupUtilityprogram......26

UsingtheBootManagerprogram.....32

Startingthebackupserverfirmware....32

UpdateXpressSystemPackInstaller....32

ChangingthePowerPolicyoptiontothe
defaultsettingsafterloadingUEFIdefaults..32

UsingtheIntegratedManagementModuleII

(IMM2)................33

Usingtheremotepresenceandblue-screen

capturefeatures............34

Usingtheembeddedhypervisor......35

Ethernetcontrollerinformation.......36

EnablingFeaturesonDemandEthernetand

DemandRAIDsoftware.........36

AccessingRAIDconfigurationutility....36

LenovoT oolsCenterSuiteCLIprogram...37

UsingLenovoXClarityAdministrator....37

UpdatingtheUniversalUniqueIdentifier

(UUID)................38

UpdatingtheDMI/SMBIOSdata......40

ConfiguringonboardSATAsoftwareRAID....42

EnablingtheonboardSATARAID

functionality..............42

CreatingRAIDvolumes.........42

DeletingRAIDvolumes.........43

Markingdisksasspare.........43

Chapter5.Troubleshooting......45

Starthere.................45

Diagnosingaproblem..........45

Openinganonlineservicerequest.....47

Servicebulletins..............47

Checkoutprocedure............48

Precautionsbeforeperformingthecheckout

procedure...............48

Performingthecheckoutprocedure....48

Diagnostictools..............49

Lightpathdiagnostics..........51

ErrorLEDs..............51

Power-supplyLEDs...........52

SystempulseLEDs...........53

Eventlogs...............54

POST................56

DynamicSystemAnalysis........56

Automatedservicerequest(callhome).....58

ElectronicServiceAgent.........58

Errormessages..............59

Troubleshootingbysymptom.........59

Generalproblems............59

Opticaldriveproblems..........60

Harddiskdriveproblems.........60

Hypervisorproblems..........62

Intermittentproblems..........62

Keyboard,mouse,orUSB-deviceproblems.63

Memoryproblems...........63

Monitorproblems............64

Networkconnectionproblems.......66

Optional-deviceproblems........66

Operatingsystembootproblem......66

Powerproblems............67

Serialportproblems...........68

ServerGuideproblems..........68

Softwareproblems...........69

©CopyrightLenovo2016

i

USBconnectorproblems.........69

Solvingpowerproblems...........69

SolvingEthernetcontrollerproblems......70

Solvingundeterminedproblems........70

Problemdeterminationtips..........71

Recoveringtheserverfirmware(UEFIupdate

failure)..................72

In-bandmanualrecoverymethod.....73

In-bandautomatedbootrecoverymethod..73

Out-of-bandmethod..........74

Automatedbootrecovery(ABR)........74

Nx-bootfailure...............74

Chapter6.Partslisting,Lenovo

Systemx3250M6...........75

Replaceableservercomponents........75

Structuralparts.............81

Powercords...............82

Chapter7.Removingandinstalling

servercomponents..........85

Beforeremovingorinstallingservercomponents.85

Systemreliabilityguidelines........85

Workinginsidetheserverwiththepoweron.85

Handlingstatic-sensitivedevices.....86

Removingandinstallingservercomponents...86

Removingandinstallingstructuralparts...86

RemovingandinstallingTier1CRUs....94

RemovingandinstallingTier2CRUs....143

Internalcablerouting..........156

Completingthepartsreplacement.....170

InstructionsforBusinessPartners.....171

SendingDSAdatatoLenovo.......171

Returningadeviceorcomponent.....172

AppendixA.IntegratedManagement
ModuleII(IMM2)errormessages.173

IMMEventsthatautomaticallynotifySupport..174

ListofIMMevents.............177

AppendixB.UEFI(POST)error

codes................489

ListofUEFIevents.............489

AppendixC.DSAdiagnostictest

results................501

DSABroadcomnetworktestresults......501

TestresultsfortheDSABroadcomnetwork

test.................501

DSABrocadetestresults..........511

TestresultsfortheDSABrocadetest....511

DSAcheckpointpaneltestresults.......520

TestresultsfortheDSAcheckpointpanel

test.................520

DSACPUstresstestresults.........522

TestresultsfortheDSACPUstresstest...522

DSAEmulexadaptertestresults........525

TestresultsfortheDSAEmulexadapter

test.................525

DSAEXAportpingtestresults........529

TestresultsfortheDSAEXAportpingtest..529

DSAharddrivetestresults..........532

TestresultsfortheDSAharddrivetest...532

DSAIntelnetworktestresults.........533

TestresultsfortheDSAIntelnetworktest..533

DSALSIharddrivetestresults........540

TestresultsfortheDSALSIharddrivetest..540

DSAMellanoxadaptertestresults.......541

TestresultsfortheDSAMellanoxadapter

test.................542

DSAmemoryisolationtestresults.......544

TestresultsfortheDSAmemoryisolation

test.................544

DSAmemorystresstestresults........622

TestresultsfortheDSAmemorystresstest..622

DSANvidiaGPUtestresults.........625

TestresultsfortheDSANvidiaGPUtest...626

DSAopticaldrivetestresults.........632

TestresultsfortheDSAopticaldrivetest..632

DSAsystemmanagementtestresults.....637

TestresultsfortheDSAsystemmanagement

test.................637

DSAtapedrivetestresults..........653

TestresultsfortheDSAtapedrivetest...653

AppendixD.Gettinghelpand

technicalassistance........659

Beforeyoucall...............659

Usingthedocumentation..........660

GettinghelpandinformationfromtheWorldWide

Web...................660

HowtosendDSAdata...........660

Creatingapersonalizedsupportwebpage...660

Softwareserviceandsupport.........661

Hardwareserviceandsupport........661

Taiwanproductservice...........661

AppendixE.Notices.........663

Trademarks................664

Importantnotes..............664

Recyclinginformation............665

Particulatecontamination..........665

Telecommunicationregulatorystatement....665

Electronicemissionnotices..........666

iiLenovoSystemx3250M6InstallationandServiceGuide

FederalCommunicationsCommission(FCC)

statement...............666

IndustryCanadaClassAemissioncompliance

statement...............666

Avisdeconformitéàlaréglementation

d'IndustrieCanada...........666

AustraliaandNewZealandClassA

statement...............666

EuropeanUnionEMCDirectiveconformance

statement...............666

GermanyClassAstatement.......667

Japaneseelectromagneticcompatibility

statements..............668

KoreaCommunicationsCommission(KCC)

statement...............668

RussiaElectromagneticInterference(EMI)

ClassAstatement...........669

People'sRepublicofChinaClassAelectronic

emissionstatement...........669

TaiwanClassAcompliancestatement...669

TaiwanBSMIRoHSdeclaration......670

Index.................671

©CopyrightLenovo2016

iii

ivLenovoSystemx3250M6InstallationandServiceGuide

Safety

Beforeinstallingthisproduct,readtheSafetyInformation.

Antesdeinstalaresteproduto,leiaasInformaçõesdeSegurança.

Læssikkerhedsforskrifterne,førduinstallererdetteprodukt.

Leesvoordatuditproductinstalleerteerstdeveiligheidsvoorschriften.

Ennenkuinasennattämäntuotteen,lueturvaohjeetkohdastaSafetyInformation.

Avantd'installerceproduit,lisezlesconsignesdesécurité.

VorderInstallationdiesesProduktsdieSicherheitshinweiselesen.

Primadiinstallarequestoprodotto,leggereleInformazionisullaSicurezza.

Lessikkerhetsinformasjonen(SafetyInformation)førduinstallererdetteproduktet.

Antesdeinstalaresteproduto,leiaasInformaçõessobreSegurança.

©CopyrightLenovo2016

v

Antesdeinstalaresteproducto,lealainformacióndeseguridad.

Lässäkerhetsinformationeninnanduinstallerardenhärprodukten.

Safetystatements

Thesestatementsprovidethecautionanddangerinformationthatisusedinthisdocumentation.

Important:Eachcautionanddangerstatementinthisdocumentationislabeledwithanumber.Thisnumber
isusedtocrossreferenceanEnglish-languagecautionordangerstatementwithtranslatedversionsofthe
cautionordangerstatementintheSafetyInformationdocument.

Forexample,ifacautionstatementislabeledStatement1,translationsforthatcautionstatementareinthe
SafetyInformationdocumentunderStatement1.

Besuretoreadallcautionanddangerstatementsinthisdocumentationbeforeyouperformtheprocedures.
Readanyadditionalsafetyinformationthatcomeswithyoursystemoroptionaldevicebeforeyouinstall
thedevice.

viLenovoSystemx3250M6InstallationandServiceGuide

Statement1

DANGER

Electricalcurrentfrompower,telephone,andcommunicationcablesishazardous.

Toavoidashockhazard:

•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconfiguration
ofthisproductduringanelectricalstorm.

•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.

•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.

•Whenpossible,useonehandonlytoconnectordisconnectsignalcables.

•Neverturnonanyequipmentwhenthereisevidenceoffire,water,orstructuraldamage.

•Disconnecttheattachedpowercords,telecommunicationssystems,networks,andmodems
beforeyouopenthedevicecovers,unlessinstructedotherwiseintheinstallationand
configurationprocedures.

•Connectanddisconnectcablesasdescribedinthefollowingtablewheninstalling,moving,or
openingcoversonthisproductorattacheddevices.

ToConnect:ToDisconnect:

1.TurneverythingOFF.

2.First,attachallcablestodevices.

3.Attachsignalcablestoconnectors.

4.Attachpowercordstooutlet.

5.TurndeviceON.

1.TurneverythingOFF.

2.First,removepowercordsfromoutlet.

3.Removesignalcablesfromconnectors.

4.Removeallcablesfromdevices.

Statement2

CAUTION:
Whenreplacingthelithiumbattery,useonlyPartNumber33F8354oranequivalenttypebattery
recommendedbythemanufacturer .Ifyoursystemhasamodulecontainingalithiumbattery,replace
itonlywiththesamemoduletypemadebythesamemanufacturer.Thebatterycontainslithiumand
canexplodeifnotproperlyused,handled,ordisposedof.Donot:

•Throworimmerseintowater

•Heattomorethan100°C(212°F)

•Repairordisassemble

Disposeofthebatteryasrequiredbylocalordinancesorregulations.

©CopyrightLenovo2016

vii

Statement3

CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVDdrives,fiberopticdevices,ortransmitters)are
installed,notethefollowing:

•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto
hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.

•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecifiedherein
mightresultinhazardousradiationexposure.

DANGER

SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing.

Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical
instruments,andavoiddirectexposuretothebeam.

Statement4

CAUTION:Usesafepracticeswhenlifting.

≥18kg(39.7lb)≥32kg(70.5lb)≥55kg(121.2lb)

viiiLenovoSystemx3250M6InstallationandServiceGuide

Statement5

CAUTION:
Thepowercontrolbuttononthedeviceandthepowerswitchonthepowersupplydonotturnoff
theelectricalcurrentsuppliedtothedevice.Thedevicealsomighthavemorethanonepower
cord.Toremoveallelectricalcurrentfromthedevice,ensurethatallpowercordsaredisconnected
fromthepowersource.

Statement6

CAUTION:
Ifyouinstallastrain-reliefbracketoptionovertheendofthepowercordthatisconnectedtothe
device,youmustconnecttheotherendofthepowercordtoaneasilyaccessiblepowersource.

Statement8

CAUTION:
Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel
attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith
oneoftheseparts,contactaservicetechnician.

©CopyrightLenovo2016

ix

Statement12

CAUTION:
Thefollowinglabelindicatesahotsurfacenearby.

Statement26

CAUTION:
Donotplaceanyobjectontopofrack-mounteddevices.

Statement27

CAUTION:
Hazardousmovingpartsarenearby.

xLenovoSystemx3250M6InstallationandServiceGuide

RackSafetyInformation,Statement2

DANGER

•Alwayslowerthelevelingpadsontherackcabinet.

•Alwaysinstallstabilizerbracketsontherackcabinet.

•Alwaysinstallserversandoptionaldevicesstartingfromthebottomoftherackcabinet.

•Alwaysinstalltheheaviestdevicesinthebottomoftherackcabinet.

©CopyrightLenovo2016

xi

xiiLenovoSystemx3250M6InstallationandServiceGuide

Chapter1.Documentationandnoticetypes

Thistopicprovidesgeneraldescriptionsofthevariousdocumentationandnoticesforyourserverand
instructionsonhowtoobtainallthedocumentation.

Relateddocumentation

Refertothedocumentationinthistopictohelpyouuseandmaintainyourserver.

ThisInstallationandServiceGuidecontainsgeneralinformationabouttheserverincludinghowtosetupand
cabletheserver,howtoinstallsupportedoptionaldevices,howtoconfiguretheserver,andinformationto
helpyousolveproblemsyourselfandinformationforservicetechnicians.Themostrecentversionofthe
InstallationandServiceGuideisalwaysavailableat:
http://publib.boulder.ibm.com/infocenter/systemx/documentation/index.jsp

Forsafetyinformation,warranties,licenses,andproductdocumentation,goto:
https://support.lenovo.com/documents/LNVO-DOCS

Forwarrantylookup(type,duration,status),goto:
http://www.lenovo.com/warranty

TheT oolsCenterforSystemxandBladeCenterisanonlineinformationcenterthatcontainsinformation
abouttoolsforupdating,managing,anddeployingfirmware,devicedrivers,andoperatingsystems.The
ToolsCenterforSystemxandBladeCenterisathttp://publib.boulder.ibm.com/infocenter/toolsctr/v1r0/.

Theservermighthavefeaturesthatarenotdescribedinthedocumentationthatyoureceivedwiththe
server.Thedocumentationmightbeupdatedoccasionallytoincludeinformationaboutthosefeatures,or
technicalupdatesmightbeavailabletoprovideadditionalinformationthatisnotincludedintheserver
documentation.TheseupdatesareavailablefromtheLenovowebsite.Tocheckforupdates,goto
http://www.lenovo.com/support.

Noticesinthisdocument

ThecautionanddangerstatementsinthisdocumentarealsointhemultilingualSafetyInformation
document,whichisavailableathttps://support.lenovo.com/documents/LNVO-DOCS.Eachstatementis
numberedforreferencetothecorrespondingstatementinyourlanguageintheSafetyInformationdocument.

Thefollowingnoticesandnoticesareusedinthisdocument:

•Note:Thesenoticesprovideimportanttips,guidance,oradvice.

•Important:Thesenoticesprovideinformationoradvicethatmighthelpyouavoidinconvenientor
problemsituations.

•Attention:Thesenoticesindicatepotentialdamagetoprograms,devices,ordata.Anattentionnoticeis
placedjustbeforetheinstructionorsituationinwhichdamagemightoccur.

•CAUTION:Thesenoticesindicatesituationsthatcanbepotentiallyhazardoustoyou.Acautionnoticeis
placedjustbeforethedescriptionofapotentiallyhazardousprocedure,step,orsituation.

•DANGER:Thesenoticesindicatesituationsthatcanbepotentiallylethalorextremelyhazardousto
you.Adangernoticeisplacedjustbeforethedescriptionofapotentiallylethalorextremelyhazardous
procedure,step,orsituation.

©CopyrightLenovo2016

1

2LenovoSystemx3250M6InstallationandServiceGuide

Chapter2.AbouttheLenovoSystemx3250M6server

Thischapterprovidesasummaryofserverfeatures,technologiestheserveroffers,andinstructionson
turningonandturningofftheserver.

Generalinformation

TheLenovoSystemx3250M6serverisa1-U
processing.Thishigh-performance,multi-coreserverisideallysuitedfornetworkingenvironmentsthat
requiresuperiormicroprocessorperformance,input/output(I/O)flexibility,andhighmanageability.

Thehot-swapservermodelssupportuptoeight2.5-inchhot-swapharddiskdrivesorfour3.5-inch
hot-swapharddiskdrives.Thesimple-swapservermodelssupportuptoeight2.5-inchsimple-swap
harddiskdrivesorfour3.5-inchsimple-swapharddiskdrives.TheLenovoSystemx3250M6server
supports2.5-inchhot-swaporsimple-swapSerialAttachedSCSI(SAS)orSATAharddiskdrives,or3.5-inch
hot-swapSASorSATAharddiskdrives,or3.5-inchsimple-swapSATAharddiskdrives.

Foralistofsupportedoptionaldevicesfortheserver,goto:
http://www.lenovo.com/serverproven/

Recordinformationabouttheserverinthefollowingtable.

Table1.Recordofthesysteminformation

ProductnameMachinetypesModelnumberSerialnumber

LenovoSystemx3250M6
server

Type3633and3943

1

-highrackmodelserverforhigh-volumenetworktransaction

ThemodelnumberandserialnumberareontheIDlabelontherackreleaselatchoftheserver,asshownin
thefollowingillustration.

Figure1.IDlabelonthefrontoftheserver

Performance,easeofuse,reliability,andexpansioncapabilitieswerekeyconsiderationsinthedesignof
theserver.Thesedesignfeaturesmakeitpossibleforyoutocustomizethesystemhardwaretomeetyour
needstodayandprovideflexibleexpansioncapabilitiesforthefuture.

BusinessPartnersmustalsocompletethestepsin“InstructionsforBusinessPartners”onpage171

1.Racksaremeasuredinverticalincrementsof4.45cm(1.75inches)each.Eachincrementiscalleda"U."A1-U-high

deviceis1.75inchestall

.

©CopyrightLenovo2016

3

Warrantyandserviceinformation

Theservercomeswithalimitedwarranty.Forinformationaboutthetermsofthewarrantyandgettingservice
andassistance,seetheLenovoWarrantyInformationdocumentthatcomeswiththeserver.

Thesystemservicelabel,whichisonthecoveroftheserver,providesaQRcodeformobileaccesstoservice
information.YoucanscantheQRcodeusingaQRcodereaderandscannerwithamobiledeviceandget
quickaccesstotheLenovoServiceInformationWebsite.TheLenovoServiceInformationWebsiteprovides
additionalinformationforpartsinstallationandreplacementvideos,anderrorcodesforserversupport.

Iffirmwareanddocumentationupdatesareavailable,youcandownloadthemfromtheLenovoWebsite.
Theservermighthavefeaturesthatarenotdescribedinthedocumentationthatcomeswiththeserver,and
thedocumentationmightbeupdatedoccasionallytoincludeinformationaboutthosefeatures,ortechnical
updatesmightbeavailabletoprovideadditionalinformationthatisnotincludedintheserverdocumentation.
Tocheckforupdates,gotohttp://www.lenovo.com/support.

Youcanobtainup-to-dateinformationabouttheserverandotherLenovoserverproductsat
http://shop.lenovo.com/us/en/systems/.Athttp://www.lenovo.com/support,youcancreateapersonalized
supportpagebyidentifyingLenovoproductsthatareofinteresttoyou.Fromthispersonalizedpage,you
cansubscribetoweeklyemailnotificationsaboutnewtechnicaldocuments,searchforinformationand
downloads,andaccessvariousadministrativeservices.

Technologiesandsoftwareinformation

TheservercontainsX-Architecturenextgenerationtechnologies,whichhelpincreaseperformanceand
reliability.Formoreinformation,see“Whatyourserveroffers”onpage7and“Reliability,Availability,and
Serviceability”onpage10.

IfyouparticipateintheLenovoclientreferenceprogram,youcanshareinformationaboutyour
useoftechnology,bestpractices,andinnovativesolutions;buildaprofessionalnetwork;andgain
visibilityforyourbusiness.FormoreinformationabouttheLenovoclientreferenceprogram,goto
http://www.ibm.com/ibm/clientreference/.

Serverfeaturesandspecifications

Thefollowinginformationisasummaryoftheserverfeaturesandspecifications.Dependingonthemodel,
somefeaturesmightnotbeavailable,orsomespecificationsmightvary.

Microprocessor(dependingonthemodel):

•OneIntel

®

quad-core(Xeon

series)microprocessor

•Multi-chippackagemicroprocessorarchitecture

•DesignedforLandGridArray(LGA)1151socket

•Scalableuptofourcores

•SupportIntelFlexMemoryTechnology

Forthespecifictypeandspeedoftheservermicroprocessor,viewtheinformationintheSetupUtility
program.See“UsingtheSetupUtilityprogram”onpage26

Foralistofsupportedmicroprocessors,goto:
http://www.lenovo.com/serverproven/

®

E3-1200v5series)ordual-core(Pentium

®

series,Celeron

®

.

,orCore

™

i3

Memory:

•Minimum:4GB

4LenovoSystemx3250M6InstallationandServiceGuide

•Maximum:64GB

•Types:PC4-17000(dual-rank),2133MHz,errorcorrectingcode(ECC),double-data-rate4(DDR4)
unbuffereddualinlinememorymodules(DIMMs)only

•Slots:fourDIMMslots,two-wayinterleaved

Note:Whena4GBormoreofmemory(physicalorlogical)isinstalled,partofthememoryisreserved
forvarioussystemresourcesandisunavailabletotheoperatingsystem.Theamountofmemorythat
isreservedforsystemresourcesdependsontheoperatingsystem,theserverconfiguration,and
theconfiguredPCIoptions.

Opticaldrive:

•UltraSlimDVD-ROMcombo

•Multi-burner

Harddiskdriveexpansionbays(dependingonthemodel):

•Four2.5-inchhot-swapSAS/SATAharddiskdrivebays

•Four2.5-inchsimple-swapSAS/SATAharddiskdrivebays

•Eight2.5-inchhot-swapSAS/SATAharddiskdrivebays

•Eight2.5-inchsimple-swapSAS/SATAharddiskdrivebays

•Four3.5-inchhot-swapSAS/SATAharddiskdrivebays

•Four3.5-inchsimple-swapSATAharddiskdrivebays

Attention:Asageneralconsideration,donotmixstandard512byteandadvanced4KBformatdrives
inthesameRedundantArrayofIndependentDisks(RAID)arraybecausedoingsomightleadto
potentialperformanceissues.

PeripheralComponentInterconnect(PCI)Expressexpansionslots:

TheserversupportstwoPCIeriserslotsontherisercard:

•Slot1:dedicatedtotheServeRAIDM1210SAS/SATAcontroller

•Slot2:supportsonePCIExpressGen3x8half-length,full-heightadapter

Powersupply(dependingonthemodel):

•Onefixed300-wattpowersupply

•Oneortwo460-wattpowersupplies(hot-swapwhentwoinstalled)

RAIDcontroller:

ServeRAIDC110capabilitiesthatsupportRAIDlevels0,1,5,and10

Integratedfunctions:

•IntegratedManagementModuleII(IMM2),whichconsolidatesmultiplemanagementfunctionsina
singlechip

•Inteli350-AM2GigabitEthernetcontrollerandWakeonLANsupport

•UniversalSerialBus(USB):
–TwoUSB3.0connectorsonthefront

Note:DuetothelimitationofUSB3.0connectors,thefrontUSBconnectorsarenotusable
fortheVMwareESXi5.5hypervisor.

–TwoUSB3.0connectorsontherear

Chapter2.AbouttheLenovoSystemx3250M6server5

–OneUSB3.0internalconnectoronthesystemboardfortheUSBhypervisorkey

•Four-portintegratedSATAcontroller

•One-portintegratedSATAportfortheopticaldrive(optional)

•Oneserialportheader(functionalwithSerialPortUpgradeKitinstalled)

•Onevideographicsarray(VGA)connectorontherear

Videocontroller(integratedintoIMM2):

•MatroxG200eR2

•SVGAcompatiblevideocontroller

•AAVICAhardwarevideocompression

•Videomemorynotexpandable

•Maximumvideoresolution:1600x1200at75Hz

Size:

•1U

•Height:43mm(1.69inches)

•Depth:576mm(22.68inches)

•Width:
–WithoutElectronicIndustriesAssociation(EIA)brackets:434.6mm(17.11inches)

–WithEIAbrackets:482mm(18.98inches)

•Maximumweight:13.8kg(30.36lb)

Acousticalnoiseemissions:

Soundpower:5.4belsforbothidleandoperatingenvironment

Intheidleenvironment,theserverisonlyrunningtheoperatingsystem.Intheoperatingenvironment,
themicroprocessorisactiveandthethermaldesignpower(TDP)isoccupied50%.

Thenoiseemissionlevelstatedisthedeclaredupperlimitsoundpowerlevel,inbels,forarandom
sampleofmachines.AllmeasurementsaremadeinaccordancewithISO7779andreportedin
conformancewithISO9296.

Environment:

•Airtemperature:
–Serveron:10°Cto35°C(50.0°Fto95.0°F);altitude:0mto914.4m(0ftto3000ft)

–Serveron:10°Cto32°C(50.0°Fto89.6°F);altitude:914.4mto2133.6m(3000ftto7000ft)
–Serveron:10°Cto28°C(50.0°Fto83°F);altitude:2133.6mto3050m(7000ftto10000ft)
–Serveroff:10°Cto43°C(50°Fto109.4°F)
–Shipping:-40°Cto60°C(-40°Fto140°F)

•Humidity:8%to80%

•Particulatecontamination:
Airborneparticulatesandreactivegasesactingaloneorincombinationwithotherenvironmental
factorssuchashumidityortemperaturemightposearisktotheserver.Forinformationaboutthe
limitsforparticulatesandgases,see“Particulatecontamination”onpage665

.

Whentheoperatingtemperatureenhancementkitisinstalled,thetemperatureresponseforthefan
speedcontrolismoreaccurate.

6LenovoSystemx3250M6InstallationandServiceGuide

Heatoutput:

•Minimumconfiguration:143BTUperhour(42watts)

•Maximumconfiguration:710BTUperhour(208watts)

Electricalinput:

•Sine-waveinput(50Hzto60Hz)required

•Inputvoltagelowrange:
–Minimum:100Vac

–Maximum:127Vac

•Inputvoltagehighrange:
–Minimum:200Vac

–Maximum:240Vac

•Inputkilovolt-amperes(kVA):
–Minimum:0.042kVA

–Maximum:0.508kVA

Note:Powerconsumptionandheatoutputvarydependingonthenumberandtypeofoptionalfeatures
installedandthepower-managementoptionalfeaturesinuse.

Whatyourserveroffers

Theserveroffersthefollowingfeaturesandtechnologies:

•DynamicSystemAnalysis(DSA)
TheservercomeswiththeDynamicSystemAnalysis(DSA)Prebootdiagnosticprogramstoredinthe

integratedUSBmemoryontheserver.DSAcollectsandanalyzessysteminformationtoaidindiagnosing
serverproblems,aswellasofferingarichsetofdiagnostictestsonthemajorcomponentsofthe
server.DSAcreatesaDSAlog,whichisachronologicallyorderedmergeofthesystem-eventlog(as
theIPMIeventlog),theIntegratedManagementModuleII(IMM2)eventlog(astheASMeventlog),and
theoperating-systemeventlogs.Y oucansendtheDSAlogasafiletoLenovoSupportorviewthe
informationasatextfileorHypertextMarkupLanguage(HTML)file.

•FeaturesonDemand
IftheFeaturesonDemandfeatureisintegratedintheserverorinanoptionaldevicethatisinstalledin

theserver,youcanpurchaseanactivationkeytoactivatethefeature.ForinformationaboutFeatures
onDemand,gotohttps://fod.lenovo.com/lkms.

•ServerGuideSetupandInstallationCD
YoucandownloadtheISOimageoftheCDfromtheWebsite,providesprogramstohelpyouset

uptheserverandinstallaWindowsoperatingsystem.TheServerGuideprogramdetectsinstalled
optionalhardwaredevicesandprovidesthecorrectconfigurationprogramsanddevicedrivers.Formore
informationabouttheServerGuideSetupandInstallationCD,see“UsingtheServerGuideSetupand
InstallationCD”onpage25

•LenovoXClarityAdministrator
LenovoXClarityAdministratorisacentralizedresource-managementsolutionthatenablesadministrators

todeployinfrastructurefasterandwithlesseffort.ThesolutionseamlesslyintegratesintoSystemx,
ThinkServer,andNeXtScaleservers,aswellastheFlexSystemconvergedinfrastructureplatform.

LenovoXClarityAdministratorprovidesthefollowingfeatures:

.

–Intuitivegraphicaluserinterface

Chapter2.AbouttheLenovoSystemx3250M6server7

–Automateddiscoveryandinventory
–Firmwareupdatesandcompliance
–Configurationpatterns
–Baremetaldeployment
–Securitymanagement
–Upwardintegration
–Representationalstatetransfer(REST)applicationprogramminginterfacesandWindowsPowerShell
–Simplenetworkmanagementprotocol(SNMP),systemlog,ande-mailforwarding
Formoreinformation,see“UsingLenovoXClarityAdministrator”onpage37

.

•LenovoXClarityEnergyManager
LenovoXClarityEnergyManagerisatoolfordatacenterpowermanagement.Itmodelsthe

datacenterphysicalhierarchyandmonitorspowerandtemperatureattheserverlevelandthe
grouplevel.Byanalyzingpowerandtemperaturedata,LenovoXClarityEnergyManagerhelps
youimprovebusinesscontinuityandincreasepowerefficiency.Formoreinformation,goto
http://support.lenovo.com/us/en/downloads/ds101160.

•LenovoThinkServerPowerPlanner
TheLenovoThinkServerPowerPlannerprogramprovidespowerconsumptioninformationandelectric

currentcalculationbasedonthedifferentconfigurationsofserversandotherdevices.Theprogramalso
helpstoplanserversanddevicesdeploymentinanefficientway.

FormoreinformationaboutusingtheLenovoThinkServerPowerPlannerprogram,refertothehelp
systemoftheprogram.

•LenovoT oolsCenterSuiteCLI
LenovoToolsCenterSuiteCLIisacollectionofservermanagementtoolsthatutilizeacommand-line

interfaceprogramtomanagefirmware,hardware,andoperatingsystemsforCMM,IMM,and
Flex-IOMbasedsystemsusingtheapplications.LenovoToolsCenterSuiteCLIiscomprisedof
individualToolsCenterapplicationmodulesthatareeasilyupdated.Formoreinformation,goto
https://support.lenovo.com/us/en/documents/LNVO-CENTER.

•IntegratedManagementModuleII(IMM2)
TheIntegratedManagementModuleII(IMM2)combinesserviceprocessorfunctions,videocontroller,

andremotepresenceandblue-screencapturefeaturesinasinglechip.TheIMM2providesadvanced
service-processorcontrol,monitoring,andalertingfunction.Ifanenvironmentalconditionexceedsa
thresholdorifasystemcomponentfails,theIMM2lightsLEDstohelpyoudiagnosetheproblem,records
theerrorintheIMM2eventlog,andalertsyoutotheproblem.Optionally,theIMM2alsoprovidesavirtual
presencecapabilityforremoteservermanagement.TheIMM2providesremoteservermanagement
throughthefollowingindustry-standardinterfaces:

–IntelligentPlatformManagementInterface(IPMI)2.0
–SimpleNetworkManagementProtocol(SNMP)3.0
–CommonInformationModel(CIM)
–Webbrowser
Formoreinformation,see“UsingtheIntegratedManagementModuleII(IMM2)”onpage33

IntegratedManagementModuleIIUser’sGuideat:
http://www.lenovo.com/support

•Integratednetworksupport
Theservercomeswithanintegrateddual-portIntelGigabitEthernetcontroller,whichsupportsconnection

toa10Mbps,100Mbps,or1000Mbpsnetwork.Formoreinformation,see“Ethernetcontroller
information”onpage36

.

8LenovoSystemx3250M6InstallationandServiceGuide

andthe

•IntegratedT rustedPlatformModule(TPM)
Thisintegratedsecuritychipperformscryptographicfunctionsandstoresprivateandpublicsecurekeys.

ItprovidesthehardwaresupportfortheT rustedComputingGroup(TCG)specification.Y oucandownload
thesoftwaretosupporttheTCGspecification,whenthesoftwareisavailable.FordetailsabouttheTPM
implementation,gotohttp://www.ibm.com/systems/x/hardware/enterprise/index.html.Y oucanenable
TPMsupportthroughtheSystemSecuritymenuoftheSetupUtilityprogram.See“UsingtheSetup
Utilityprogram”onpage26

.

•Largedata-storagecapacityandhot-swapcapability
Theserversupportsamaximumofeight2.5-inchhot-swaporsimple-swapSerialAttachedSCSI(SAS)

orSerialATA(SATA)harddiskdrives,orfour3.5-inchhot-swaporsimple-swapSAS/SATAharddisk
drives,dependingontheservermodel.

•Largesystem-memorycapacity
Theserversupportsupto64GBofsystemmemory.Thememorycontrollersupportserrorcorrecting

code(ECC)foruptofourindustry-standardPC4-17000(DDR4-2133)UDIMMs.

•MobileaccesstotheLenovoServiceInformationWebsite
TheserverprovidesaQRcodeonthesystemservicelabel,whichisonthecoveroftheserver.Y oucan

scantheQRcodeusingaQRcodereaderandscannerwithamobiledevicetogetquickaccesstothe
LenovoServiceInformationWebsite.TheLenovoServiceInformationWebsiteprovidesadditional
informationforserversupport,suchaspartsinstallationandreplacementvideos,anderrorcodesfor
serversupport.

ThefollowingillustrationshowstheQRcode
http://support.lenovo.com/us/en/products/servers/lenovo-x86-servers/lenovo-system-x3250-m6

Figure2.QRcode

•Multi-coreprocessing
TheserversupportsanIntelPentium,Celeron,Corei3,orXeonE3-1200v5seriesmulti-core

microprocessor.

•PCIeadaptercapabilities
TheserverhastwoPCIeinterfaceslots.BothslotscansupportPCIExpressadapters.See“Installingan

adapter”onpage109

fordetailedinformation.

•Coolingandoptionalpowercapabilities
Theserversupportsfourspeed-controlledsimple-swapfansforafullconfiguration.Theservercomes

withone300-wattfixedpowersupply,orone460-watthot-swappowersupplyinstalled.Theserver
supportsamaximumoftwo460-watthot-swappowersupplies.Forredundancysupportonhot-swap
models,twopower-suppliesmustbeinstalledintheserver.Twopowersuppliesenablecontinued
operationifoneofthepowersuppliesfails.

•ServeRAIDsupport
ThestandardRAIDadapterprovidesRAIDlevels0,1,and10.AdditionaloptionalRAIDadaptersthat

provideRAIDlevel5areavailableforpurchase.TheServeRAIDM5200SeriesadaptersprovideRAID
level6ifaFeaturesonDemandupgradekeyforRAIDisavailable.

•System-managementcapabilities

Chapter2.AbouttheLenovoSystemx3250M6server9

TheservercomeswithanIntegratedManagementModuleII(IMM2).TheIMM2,whenusedwiththe
system-managementsoftwarethatcomeswiththeserver,enablesyoutomanagethefunctionsofthe
serverlocallyandremotely.TheIMM2alsoprovidessystemmonitor,eventrecord,andnetworkalert
capability.Thesystem-managementconnectorfortheIMM2isontherearoftheserver.

•UEFI-compliantserverfirmware
TheUnifiedExtensibleFirmwareInterface(UEFI)firmwareoffersseveralfeatures,includingUEFIversion

2.1compliance;enhancedreliability,availability,andserviceability(RAS),andbasicinput/outputsystem
(BIOS)compatibilitysupport.UEFIreplacesthetraditionalBIOSinterfacewithabetterBIOSanddefines
astandardinterfacebetweentheoperatingsystem,platformfirmware,andexternaldevices.Theserveris
capableofbootingUEFI-compliantoperatingsystems,BIOS-basedoperatingsystems,andBIOS-based
adaptersaswellasUEFI-compliantadapters.FormoreinformationaboutUEFI-compliantfirmware,goto:
http://www.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-5083207

Note:TheserverdoesnotsupportDiskOperatingSystem(DOS).

•VMwareESXiembeddedhypervisor
AnoptionalUSBflashdevicewithVMwareESXiembeddedhypervisorsoftwareisavailableforpurchase.

Hypervisorisvirtualizationsoftwarethatenablesmultipleoperatingsystemstorunonahostsystemat
thesametime.Formoreinformation,see“Usingtheembeddedhypervisor”onpage35

.

Reliability,Availability,andServiceability

Threeimportantcomputerdesignfeaturesarereliability,availability,andserviceability(RAS).TheRAS
featureshelptoensuretheintegrityofthedatathatisstoredontheserver,theavailabilityoftheserverwhen
youneedit,andtheeasewithwhichyoucandiagnoseandcorrectproblems.

YourserverhasthefollowingRASfeatures:

•3-yearpartsand3-yearlaborlimitedwarranty(MachineType3633)

•1-yearpartsand1-yearlaborlimitedwarranty(MachineType3943)

•BackupBIOSswitchingunderthecontroloftheIntegratedManagementModuleII(IMM2)

•24-hoursupportcenter

•CallHomeService

•FirstFailureDataCapture(FFDC)fordeterminingfailurerootcause

•ExtendedErrorHandling(EEH)forPCIehostandrootcomplex,PCIelink,andPCIeadapterfailures

•Power-supplyerrordetection

•VRDFaultDetection

•I/OFaultHandling

•MicroprocessorInternalErrorDetection

•MicroprocessorInternalThermalTrip

•Errorcorrectingcode(ECC)L2cacheandsystemmemory

•Redundanthot-swappowersupplies

•Hot-swapharddiskdrives

•Advancedmemoryfeatures:
–Single-bitmemoryerrordetection
–Single-bitmemoryerrorhardwarecorrection
–Multisingle-bitmemoryerrordetection

•MicroprocessorThrottling

•MemoryThermalThrottling

•PredictiveFailureAnalysis(PFA)alerts

•Integratedmanagementmodule(IMM)

•system-managementmonitoringthroughtheInter-IntegratedCircuit(IC)protocolbus

•Standbyvoltageforsystem-managementfeaturesandmonitoring

•PowermanagedandAdvancedConfigurationandPowerInterface(ACPI)compliant

•Power-onself-test(POST)

•System-errorlogging(POSTandIMM)

10LenovoSystemx3250M6InstallationandServiceGuide

•Errorcodesandmessages

•InformationandlightpathdiagnosticsLEDpanels

•MemorySPDandTruDDR4Initiative

•NICFailoverSupport

•Automaticrestartonnonmaskableinterrupt(NMI)

•ForceO/S-dump(NMIButton)

•BootfromUSBDevice

•RemoteSystemReboot

•Automaticerrorretryandrecovery

•ExcessiveTemperatureRecovery

•RestoredefaultCMOSsettingsbutton

•Vitalproductdata(VPD)uniqueidentifiersonbladeserverandallmajorelectroniccomponentswith
informationstoredinnonvolatilememoryforremoteviewing

•AmbientTemperaturemonitorsandalerts

•MemoryTemperaturemonitorsandalerts

•ProcessorT emperaturemonitorsandalerts

•UpgradeablePOST,UEFI,diagnostics,IMMfirmware,andread-onlymemory(ROM)residentcode,
locallyorovertheLAN

•On-BoardPre-BootDiagnostics

•EthernetDiagnostics

•RAIDDiagnostics

•InstallationandServiceGuide

Turningonorturningofftheserver

Whentheserverisconnectedtoanacpowersourcebutisnotturnedon,theoperatingsystemdoesnot
run,andallcorelogicexceptfortheIntegratedManagementModuleII(IMM2)isshutdown.

However,theservercanrespondtorequestsfromIntegratedManagementModuleII(IMM2),suchasa
remoterequesttoturnontheserver.Thepower-onLEDflashestoindicatethattheserverisconnectedto
acpowerbutisnotturnedon.

Turningontheserver

Approximately20secondsaftertheserverisconnectedtoacpower,oneormorefansmightstartrunningto
providecoolingandthepower-onbuttonLEDstartsblinkingquickly.Approximatelyonetothreeminutes
aftertheserverisconnectedtoacpower,thepower-controlbuttonbecomesactiveandtheblinkofthe
power-onbuttonLEDturnsslow.

Youcanturnontheserverbypressingthepower-controlbutton.

YoualsocanturnontheserverthroughtheWakeonLANfeatureifsupportedbytheoperatingsystem.You
cansendarequestthroughtheWakeonLANfeaturetoturnontheserverremotely.

Besides,ifapowerfailureoccurswhiletheserveristurnedon,theserverwillrestartautomaticallywhen
powerisrestored.

Turningofftheserver

Usethisinformationtoturnofftheserver.

Whenyouturnofftheserverandleaveitconnectedtoacpower,theservercanrespondtorequestsfrom
theIntegratedManagementModuleII(IMM2),suchasaremoterequesttoturnontheserver.Whilethe
serverremainsconnectedtoacpower,oneormorefansmightcontinuetorun.T oremoveallpowerfrom
theserver,youmustdisconnecttheserverfromthepowersource.

Chapter2.AbouttheLenovoSystemx3250M6server11

Someoperatingsystemsrequireanorderlyshutdownbeforeyouturnofftheserver.Forinformationabout

1

2

shuttingdowntheoperatingsystem,seeyouroperating-systemdocumentationorhelpsystem.

CAUTION:
Thepowercontrolbuttononthedeviceandthepowerswitchonthepowersupplydonotturnoff
theelectricalcurrentsuppliedtothedevice.Thedevicealsomighthavemorethanonepower
cord.T oremoveallelectricalcurrentfromthedevice,ensurethatallpowercordsaredisconnected
fromthepowersource.

Theservercanbeturnedoffinanyofthefollowingways:

•Youcanturnofftheserverfromtheoperatingsystem,ifyouroperatingsystemsupportsthisfeature.After
anorderlyshutdownoftheoperatingsystem,theserverturnsoffautomatically.

•Youcanpressthepower-controlbuttontostartanorderlyshutdownoftheoperatingsystemandturnoff
theserver,ifyouroperatingsystemsupportsthisfeature.

•Iftheoperatingsystemstopsfunctioning,youcanpressandholdthepower-controlbuttonformore
thanfoursecondstoturnofftheserver.

•TheservercanbeturnedoffthroughWakeonLAN.

Note:WhenyouinstallanyPCIeadapter,thepowercordsmustbedisconnectedfromthepowersource
beforeyouremovethePCIriser-cardassembly.Otherwise,theWakeonLANfeaturemightnotwork.

•TheIntegratedManagementModuleII(IMM2)canturnofftheserverasanautomaticresponsetoa
criticalsystemfailure.

12LenovoSystemx3250M6InstallationandServiceGuide

Chapter3.Componentlocations

Thischapterprovidesinformationtohelpyoulocateservercomponents.

Note:Theillustrationsinthisdocumentmightdifferslightlyfromyourserver.

Frontview

Thefollowingillustrationshowsthecontrols,LEDs,andconnectorsonthefrontoftheserver.

Note:*Availableonservermodelswithhot-swapharddiskdrives

Figure3.Frontviewofservermodelswithfour3.5-inchharddiskdrives

1Rackreleaselatch(left)2Operatorinformationpanel
3USBconnector14USBconnector2
5Opticaldrivebay6OpticaldriveactivityLED
7Opticaldriveejectbutton8Rackreleaselatch(right)
9HarddiskdrivestatusLED*(yellow)10HarddiskdriveactivityLED*(green)
11Harddiskdrivebay312Harddiskdrivebay2
13Harddiskdrivebay114Harddiskdrivebay0

©CopyrightLenovo2016

13

Figure4.Frontviewofservermodelswithfour2.5-inchharddiskdrives

1Rackreleaselatch(left)2Operatorinformationpanel
3USBconnector14USBconnector2
5Harddiskdrivebay06Harddiskdrivebay2
7Harddiskdrivebay48Harddiskdrivebay6
9Rackreleaselatch(right)
11Harddiskdrivebay512Harddiskdrivebay3
13Harddiskdrivebay1
15HarddiskdriveactivityLED*(green)16Opticaldriveejectbutton
17OpticaldriveactivityLED18Opticaldrivebay

10Harddiskdrivebay7

14HarddiskdrivestatusLED*(yellow)

Figure5.Frontviewofservermodelswitheight2.5-inchharddiskdrives

1Rackreleaselatch(left)2Operatorinformationpanel
3USBconnector14USBconnector2
5Harddiskdrivebay06Harddiskdrivebay2
7Harddiskdrivebay48Harddiskdrivebay6
9Rackreleaselatch(right)
11Harddiskdrivebay512Harddiskdrivebay3
13Harddiskdrivebay1
15HarddiskdriveactivityLED*(green)16Opticaldriveejectbutton
17OpticaldriveactivityLED18Opticaldrivebay

10Harddiskdrivebay7

14HarddiskdrivestatusLED*(yellow)

•Rackreleaselatches:
Pressthelatchesoneachfrontsideoftheservertoremovetheserverfromtherack.

14LenovoSystemx3250M6InstallationandServiceGuide

•HarddiskdriveactivityLED:
ThisLEDisusedonhot-swapSASorSATAharddiskdrives.WhenthisLEDisflashing,itindicates

thatthedriveisinuse.

•HarddiskdrivestatusLED:
ThisLEDisusedonhot-swapSASorSATAharddiskdrives.WhenthisLEDislit,itindicatesthatthe

drivehasfailed.IfanoptionalServeRAIDcontrollerisinstalledintheserver,whenthisLEDisflashing
slowly(oneflashpersecond),itindicatesthatthedriveisbeingrebuilt.WhenthisLEDisflashingrapidly
(threeflashespersecond),itindicatesthatthecontrollerisidentifyingthedrive.

•USBconnectors:
ConnectaUSBdevice,suchasaUSBmouse,keyboard,orotherdevicetoanyoftheseconnectors.

•Opticaldriveejectbutton:
Pressthisbuttontoejectthedisctrayfromtheopticaldrive.

•OpticaldriveactivityLED:
WhenthisLEDislit,itindicatesthattheopticaldriveisinuse.

•Operatorinformationpanel:
ThispanelcontainscontrolsandLEDsthatprovideinformationaboutthestatusoftheserver.

Rearview

ThefollowingillustrationsshowtheconnectorsandLEDsontherearoftheserver.

Figure6.Rearviewoftheserverwithfixedpower-supply

1Power-cordconnector2Ethernetconnector2
3PCIslot14PCIslot2
5NMIbutton
7USBconnectors8VGAconnector

Figure7.Rearviewoftheserverwiththeredundantpower-supplymodel

1Power-cordconnectors2Ethernetconnector2
3PCIslot14PCIslot2

6Ethernetconnector1forsystemmanagement

Chapter3.Componentlocations15

5NMIbutton
7USBconnectors
9acpowerLED(green)10dcpowerLED(green)
11Power-supplyerrorLED(yellow)

1EthernetlinkLED

2EthernetactivityLED

6Ethernetconnector1forsystemmanagement
8Videoconnector

•EthernetlinkLEDs:WhentheseLEDsarelit,theyindicatethatthereisanactivelinkconnectiononthe
10BASE-T,100BASE-TX,or1000BASE-TXinterfacefortheEthernetconnector.

•EthernetactivityLEDs:WhentheseLEDsarelit,theyindicatethatthereisactivitybetweentheserver
andthenetwork.

•acpowerLED

•dcpowerLED
TheseLEDsshowthestatusofthepowersupply.Duringnormaloperation,bothofthemarelitingreen.
Formorepower-supplystatusinformation,see“Power-supplyLEDs”onpage52

.

•Power-supplyerrorLED:WhenthisyellowLEDislit,itindicatesthatthepowersupplyhasfailed.

•Powercordconnector:Connectthepowercordtothisconnector.

•VGAconnector:Connectamonitortothisconnector.

•USBconnectors:ConnectaUSBdevice,suchasaUSBmouse,keyboard,orotherdevicetoanyof
theseconnectors.

•Ethernetconnectors:Useeitheroftheseconnectorstoconnecttheservertoanetwork.Whenyouuse
theEthernet1connector,thenetworkcanbesharedwiththeIMM2throughasinglenetworkcable.

•NMIbutton:Pressthisbuttontoforceanonmaskableinterrupt(NMI)tothemicroprocessor.Bythis
way,youcanbluescreentheserverandtakeamemorydump.Youmighthavetouseapenortheend
ofastraightenedpapercliptopressthebutton.

Note:UsethisbuttononlywhendirectedbytheLenovoservicesupport.

•PCIslot1:ThisslotisdedicatedtoServeRAIDM1210SAS/SATAcontroller.

•PCIslot2:ThisslotsupportsonePCIExpressGen3x8half-length,full-heightadapter.

Operatorinformationpanel

ThefollowingillustrationshowsthecontrolsandLEDsontheoperatorinformationpanel.

Figure8.Operatorinformationpanel

16LenovoSystemx3250M6InstallationandServiceGuide

1Power-controlbuttonand

power-onLED

2Resetbutton

3HarddiskdriveactivityLED

4System-locatorLED

5ChecklogLED

6System-errorLED

7USBconnector1
8USBconnector2

Pressthisbuttontoturnonorturnofftheservermanually.Thestatesofthe
power-onLEDareasfollows:

•Off:
Powerisnotpresent,otherwisethepowersupplyortheLEDitselfhas

failed.

•Flashingrapidly(fourtimespersecond):
Theserveristurnedoffandisnotreadytobeturnedon.Thepower-control

buttonisdisabled.Thiswilllastapproximately20seconds.

•Flashingslowly(oncepersecond):
Theserveristurnedoffandisreadytobeturnedon.Y oucanpressthe

power-controlbuttontoturnontheserver.

•On:Theserveristurnedon.

Pressthisbuttontoresettheserverandrunthepower-onself-test(POST).
Youmighthavetouseapenortheendofastraightenedpapercliptopress
thebutton.

WhenthisLEDisflashing,itindicatesthattheassociatedharddiskdrive
isinuse.

UsethisblueLEDtolocatetheserveramongotherserversvisually.ThisLED
isalsousedasapresencedetectionbutton.YoucanuseLenovoXClarity
AdministratortolightthisLEDremotely.

WhenthisyellowLEDislit,itindicatesthatasystemerrorhasoccurred.
Checktheeventlogforadditionalinformation.Formoreinformation,see
“Eventlogs”onpage54.

WhenthisyellowLEDislit,itindicatesthatasystemerrorhasoccurred.For
moreinformation,see“Eventlogs”onpage54.

ConnectaUSBdevice,suchasaUSBmouse,keyboard,orotherdevice
toanyoftheseconnectors.

Servercomponents

Thefollowingillustrationshowsthemajorcomponentsintheserver.

Theillustrationsinthisdocumentmightdifferslightlyfromyourhardware.

Chapter3.Componentlocations17

Figure9.Servercomponents

1Servercover
3Heatsink
5Fixedpowersupply*

4

2

2

7Chassisof3.5-inchharddiskdrivemodelwith

hot-swappowersupply*

9Powerdistributionboard*

4

2

113.5-inchsimple-swaphard-disk-drivebackplate

assembly*

2

133.5-inchhot-swaphard-disk-drivebackplane*
15Chassisof2.5-inchharddiskdrivemodelwithfixed

powersupply*

173.5-inchharddiskdrivefiller*

4

4

18LenovoSystemx3250M6InstallationandServiceGuide

2Airbaffle
4Memorymodule
6Hot-swappowersupply*
8Powerdistributionboardcover*

4

1

1

4

102.5-inchsimple-swaphard-disk-drivebackplate

assembly*

122.5-inchhot-swaphard-disk-drivebackplane*

1

14Securitybezel
16Opticaldrive

183.5-inchhot-swapharddiskdrive*

2

1

3

1

1

193.5-inchsimple-swapharddiskdrive*

212.5-inchsimple-swapharddiskdrive*

232.5-inchharddiskdrivefiller(foroneharddiskdrive)*
25Systemboard
27Systemfan
29PCIriser-cardassembly*

2

1

1

1

1

202.5-inchhot-swapharddiskdrive*

222.5-inchharddiskdrivefiller(fortwoharddiskdrives)*

3

1

24FrontI/Oassembly
26RAIDadapterbatteryorflashpowermoduleholder*
28Microprocessor
30RAIDcard*

1

1

2

1

Blueonacomponentindicatestouchpoints,whereyoucangripthecomponenttoremoveitfromorinstall
itintheserver,openorclosealatch,andsoon.

Orangeonacomponentoranorangelabelonornearacomponentindicatesthatthecomponentcanbe
hot-swapped.Thismeansthatiftheserverandoperatingsystemsupporthot-swapcapability,youcan
removeorinstallthecomponentwhiletheserverisrunning.Orangecanalsoindicatetouchpointson
hot-swapcomponents.

Notes:

•*Availableonsomemodels

1

•

Tier1customerreplaceableunit(CRU):ReplacementofTier1CRUsisyourresponsibility.IfLenovo

installsaTier1CRUatyourrequest,youwillbechargedfortheinstallation.

2

•

Tier2customerreplaceableunit(CRU):Y oumayinstallaTier2CRUyourselforrequestLenovotoinstall

it,atnoadditionalcharge,underthetypeofwarrantyservicethatisdesignatedforyourserver.

3

•

Structuralparts:Purchaseandreplacementofstructuralparts(suchaschassisassembly,cover,and
bezel)isyourresponsibility.IfLenovoacquiresorinstallsastructuralpartatyourrequest,youwill
bechargedfortheservice.

4

•

Consumableparts:PartsthatarepurchasedseparatelyandnotcoveredbytheLenovoStatementof
LimitedWarranty.

4

BeforeservicingaLenovoproduct,ensurethatyoureadandunderstand“Safety”onpagev
providedbyLenovoforreplacement.ForacompletelistingofFRUinformation,suchasFRUpartnumbers
andsupportedservermodels,goto:
http://www.lenovo.com/serviceparts-lookup

System-boardconnectors

Thefollowingillustrationshowstheconnectorsonthesystemboard.

.Useonlyparts

Chapter3.Componentlocations19

Figure10.Connectorsonthesystemboard

1PCIrisercardconnector
3Powersupplyconnector4Backplanepowerconnector
5DIMMslot16DIMMslot2
7DIMMslot38DIMMslot4
9Powerdistributionboardconnector
11Systemfan2connector12Systemfan3connector
13Systemfan4connector14Mini-SASconnector
15SATAopticaldriveconnector16Operationinformationpanelconnector
17Coin-cellbatteryconnector18FrontUSBconnector
19USBhypervisorkeyconnector20Operatingtemperatureenhancementkitconnector

2Microprocessorpowerconnector

10Systemfan1connector

System-boardswitchesandjumpers

Thistopichelpsyoulocatethejumpersandswitchesonthesystemboardandgetfamiliarwiththeir
functions.

Important:

•Beforeyouchangeanyswitchsettingsormoveanyjumpers,turnofftheserver.Then,disconnectall
powercordsandexternalcables.Reviewtheinformationin“Safety”onpagev,“Beforeremovingor
installingservercomponents”onpage85,and“Turningofftheserver”onpage11.

•Anysystem-boardswitchorjumperblockthatisnotshownintheillustrationsinthisdocumentare
reserved.

•Ifthereisaclearprotectivestickerontheswitchblocks,youmustremoveanddiscardittoaccess
theswitches.

20LenovoSystemx3250M6InstallationandServiceGuide

1
2
3

3
2

1

1 2 3

1 2 3

5

On

Off

48 3

7

26 1

5

Figure11.Switchesandjumpersonthesystemboard

1ClearCMOSjumper2UEFIbootbackupjumper(JP24)
3TPMphysicalpresencejumper(JP39)4ShareNICjumper
5SW1switchblock

Thefollowingtabledescribesthejumpersonthesystemboard.

Table2.Jumpersdefinition

JumpernameDescription

ClearCMOSjumper•Pins1and2(default):KeeptheCMOSdata.

UEFIbootbackup
jumper

•Pins2and3:CleartheCMOSdata.

•Pins1and2(default):LoadtheprimaryserverfirmwareROMpage.

•Pins2and3:Bootfrombackupandloadthesecondary(backup)serverfirmware
ROMpage.

TPMphysicalpresence
jumper

•Pins1and2:Defaultoff

•Pins2and3:IndicatesaphysicalpresencetothesystemTPM.

ShareNICjumper•Pins1and2:Defaulton.ShareLAN.

•Pins2and3:SetEthernetconnector1asthededicatedmanagementportofIMM.

Ifnojumperispresent,theserverrespondsasifthepinsaresettothedefault.

Chapter3.Componentlocations21

Note:ChangingthepositionoftheUEFIbootbackupjumperfrompins1and2topins2and3beforethe
serveristurnedonalterswhichflashROMpageisloaded.Donotchangethejumperpinpositionafterthe
serveristurnedon.Thiscancauseanunpredictableproblem.

Table3.SW1switchblockdefinition

SwitchnumberDefaultpositionDescription

1,3,4,5,6,7,8
2

Off
OffPower-onpasswordoverrides.Changingthepositionofthisswitch

Reserved.

bypassesthepower-onpasswordcheckthenexttimetheserver
isturnedonandstartstheSetupUtilitysothatyoucanchange
ordeletethepower-onpassword.Youdonothavetomovethe
switchbacktothedefaultpositionafterthepower-onpassword
inoverridden.

Changingthepositionofthisswitchdoesnotaffecttheadministrator
passwordcheckifanadministratorpasswordisset.

See“Passwords”onpage30
passwords.

foradditionalinformationabout

System-boardLEDs

Thefollowingillustrationshowsthelight-emittingdiodes(LEDs)onthesystemboard.

Figure12.LEDsonthesystemboard

1ComplexProgrammableLogicDevice(CPLD)

heartbeatLED

3IMMheartbeatLED
5System-locatorLED6Field-ProgrammableGateArray(FPGA)errorLED

2PowerLED

4System-errorLED

22LenovoSystemx3250M6InstallationandServiceGuide

Chapter4.Configurationinformation

Thischapterprovidesinformationaboutupdatingthefirmwareandusingtheconfigurationutilities.

Updatingthefirmware

Important:

•Someclustersolutionsrequirespecificcodelevelsorcoordinatedcodeupdates.Ifthedeviceispart
ofaclustersolution,verifythatthelatestlevelofcodeissupportedfortheclustersolutionbeforeyou
updatethecode.

•Beforeyouupdatethefirmware,besuretobackupanydatathatisstoredintheTrustedPlatformModule
(TPM),incaseanyoftheTPMcharacteristicsarechangedbythenewfirmware.Forinstructions,seeyour
encryptionsoftwaredocumentation.

•Installingthewrongfirmwareordevice-driverupdatemightcausetheservertomalfunction.Beforeyou
installafirmwareordevice-driverupdate,readanyreadmeandchangehistoryfilesthatareprovided
withthedownloadedupdate.Thesefilescontainimportantinformationabouttheupdateandthe
procedureforinstallingtheupdate,includinganyspecialprocedureforupdatingfromanearlyfirmwareor
device-driverversiontothelatestversion.

YoucaninstallcodeupdatesthatarepackagedasanUpdateXpressSystemPackorUpdateXpressCD
image.AnUpdateXpressSystemPackcontainsanintegration-testedbundleofonlinefirmwareand
device-driverupdatesforyourserver.UseUpdateXpressSystemPackInstallertoacquireandapply
UpdateXpressSystemPacksandindividualfirmwareanddevice-driverupdates.Foradditionalinformation
andtodownloadtheUpdateXpressSystemPackInstaller,gototheToolsCenterforSystemxand
BladeCenterathttps://support.lenovo.com/us/en/documents/LNVO-CENTERandclickUpdateXpress
SystemPackInstaller.

Whenyouclickanupdate,aninformationpageisdisplayed,includingalistoftheproblemsthattheupdate
fixes.Reviewthislistforyourspecificproblem;however,evenifyourproblemisnotlisted,installingthe
updatemightsolvetheproblem.

Besuretoseparatelyinstallanylistedcriticalupdatesthathavereleasedatesthatarelaterthantherelease
dateoftheUpdateXpressSystemPackorUpdateXpressimage.

ThefirmwarefortheserverisperiodicallyupdatedandisavailablefordownloadontheLenovoWebsite.To
checkforthelatestleveloffirmware,suchastheUEFIfirmware,devicedrivers,andIntegratedManagement
ModuleII(IMM2)firmware,gotohttp://www.ibm.com/support/fixcentral.

Downloadthelatestfirmwarefortheserver;then,installthefirmware,usingtheinstructionsthatareincluded
withthedownloadedfiles.

Whenyoureplaceadeviceintheserver,youmighthavetoupdatethefirmwarethatisstoredinmemoryon
thedeviceorrestorethepre-existingfirmwarefromaCDorDVDimage.

Thefollowinglistindicateswherethefirmwareisstored:

•UEFIfirmwareisstoredinROMonthesystemboard.

•IMM2firmwareisstoredinROMonthesystemboard.

•EthernetfirmwareisstoredinROMontheEthernetcontrollerandonthesystemboard.

•ServeRAIDfirmwareisstoredinROMonthePCIeRAIDadapter(ifoneisinstalled).

©CopyrightLenovo2016

23

•SAS/SATAfirmwareisstoredinROMontheSAS/SATAcontrolleronthesystemboard.

Configuringtheserver

Toconfigureyourserver,considerthefollowingvariousaspects:

•SetupUtility
SetupUtilityispartoftheUEFIfirmware.UseSetupUtilitytochangeinterruptrequest(IRQ)settings,

changethestartup-devicesequence,setsystemdateandtime,setpasswords,andperformother
configurationtasks.Formoreinformation,see“UsingtheSetupUtilityprogram”onpage26

•BootManager
BootManagerispartoftheUEFIfirmware.UseBootManagertooverridethestartupsequencethatisset

intheSetupUtilityandtemporarilyassignafirststartupdevice.Formoreinformation,see“Usingthe
BootManagerprogram”onpage32.

•LenovoServerGuideSetupandInstallationCD
TheServerGuideprogramisavailableontheServerGuideSetupandInstallationCD.Thisprogram

providessoftware-setuptoolsandinstallationtoolsthataredesignedfortheserver.UsethisCDduring
theinstallationoftheservertoconfigurebasichardwarefeatures,suchasanintegratedSAS/SATA
controllerwithRAIDcapabilities,andtosimplifytheinstallationofyouroperatingsystem.Formore
information,see“UsingtheServerGuideSetupandInstallationCD”onpage25

•IntegratedManagementModuleII(IMM2)
UsetheIntegratedManagementModuleII(IMM2)toconfiguretheserver,updatethefirmware,update

thesensordatarecord/fieldreplaceableunit(SDR/FRU)data,andremotelymanageanetwork.For
informationaboutusingtheIMM2,see“UsingtheIntegratedManagementModuleII(IMM2)”onpage33

•VMwareESXiembeddedhypervisor
AnoptionalUSBflashdevicewithVMwareESXiembeddedhypervisorsoftwareisavailableforpurchase.

Hypervisorisvirtualizationsoftwarethatenablesmultipleoperatingsystemstorunonahostsystemat
thesametime.Formoreinformationaboutusingtheembeddedhypervisor,see“Usingtheembedded
hypervisor”onpage35.

•Remotepresencecapabilityandblue-screencapture
Theremotepresenceandblue-screencaptureareintegratedfeaturesoftheIntegratedManagement

ModuleII(IMM2).Theremotepresencefeatureprovidesthefollowingfunctions:

.

.

.

–Remotelyviewingvideoswithgraphicsresolutionsupto1600x1200at75Hz,regardlessofthe

systemstate
–Remotelyaccessingtheserver,usingthekeyboardandmousefromaremoteclient
–MappingtheCDorDVDdrive,andUSBflashdriveonaremoteclient,andmappingISOimagefilesas

virtualdrivesthatareavailableforusebytheserver
–UploadingadisketteimagetotheIMM2memoryandmappingittotheserverasavirtualdrive

Theblue-screencapturefeaturecapturesthevideodisplaycontentsbeforetheIMM2restartsthe
serverwhentheIMM2detectsanoperating-systemhangcondition.Asystemadministratorcanuse
theblue-screencapturefeaturetoassistindeterminingthecauseofthehangcondition.Formore
information,see“Usingtheremotepresenceandblue-screencapturefeatures”onpage34

•Ethernetcontrollerconfiguration
ForinformationaboutconfiguringtheEthernetcontroller,see“Ethernetcontrollerinformation”onpage36

•FeaturesonDemand
TheserverprovidestheFeaturesonDemand(FoD)softwareEthernetsupport.Y oucanpurchaseaFoD

softwareupgradekeyforFibreChanneloverEthernet(FCoE)andiSCSIstorageprotocols.Formore
information,see“EnablingFeaturesonDemandEthernetandDemandRAIDsoftware”onpage36

24LenovoSystemx3250M6InstallationandServiceGuide

.

.

.

•T oolsCenterSuitCLIprogram
TheLenovoT oolsCenterSuiteCLIprogramisacollectionofservermanagementtoolsthatutilizea

command-lineinterfaceprogramtomanagefirmware,hardware,andoperatingsystems.Itcoversthe
configurationfunction,whichisanalternativetoSetupUtilityformodifyingUEFIsettings.Formore
informationaboutusingthisprogram,see“LenovoToolsCenterSuiteCLIprogram”onpage37

•RAIDconfiguration
ForinformationaboutconfiguringRAID,see“AccessingRAIDconfigurationutility”onpage36.
ThefollowingtableliststheapplicationsthatareavailableforconfiguringandmanagingRAID.

Table4.ServerconfigurationandapplicationsforconfiguringandmanagingRAID

.

RAIDconfiguration(before

Serverconfiguration

ServeRAIDM1210SAS/SATA
Controller
ServeRAIDM1215SAS/SATA
Controller
ServeRAIDM5210SAS/SATA
Controller
ServeRAIDM5225-2GBSAS/SATA
Controller

SoftwareRAID–IntelUtility:(PressCtrl+IinSetup

operatingsystemisinstalled)

–LSIUtility:(PressCtrl+CinSetup

Utilitywhenunderthelegacy

BIOSboot.)
–ServerGuide
–HumanInterfaceInfrastructure

(HII)

Utilitywhenunderthelegacy

BIOSboot)
–ServerGuide
–HumanInterfaceInfrastructure

(HII)

FormoreinformationaboutHumanInterfaceInfrastructure(HII)andStorCLI,goto:
http://public.dhe.ibm.com/systems/support/system_x_pdf/
ibm_doc_mpt2sas_hiic-2011-09_user-guide.pdf

FormoreinformationaboutMegaRAID,goto:
http://www.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-5073015

UsingtheServerGuideSetupandInstallationCD

RAIDmanagement(afterinstalling
theoperatingsystem)

–MegaRAIDStorageManager

(MSM),

–StorCLI(CommandLine)Utility

forStorageManagement

–Graphicalutility(Windowsonly)
–CommandLine:rstcli(Windows)

andmdadm(Linux)Utilityfor
StorageManagement

UsethisinformationasanoverviewforusingtheServerGuideSetupandInstallationCD.

TheServerGuideSetupandInstallationCDprovidessoftwaresetuptoolsandinstallationtoolsthatare
designedforyourserver.TheServerGuideprogramdetectstheservermodelandoptionalhardware
devicesthatareinstalledandusesthatinformationduringsetuptoconfigurethehardware.ServerGuide
simplifiestheoperating-systeminstallationsbyprovidingupdateddevicedriversand,insomecases,
installingthemautomatically.

WhenusingServerGuidetodeployWindows2008series,ServerGuidemightrunintoabluescreenonyour
systemwithorwithoutServeRAIDC110enabled.T oavoidthisproblem,dothefollowing:

1.SetUEFIsettings.

2.ViewtheDeviceandI/OPortssetting.

3.Dooneofthefollowingandsavethechanges:

•IftheServeRAIDC110isenabled,changetheonboardSA TAportsasintoRAIDorIDE.

•IftheServeRAIDC110isnotenabled,changetheonboardSATAportsasintoIDE.

Aftersavingthesettings,thesystemwillreturntonormalwhenrebootingfromServerGuide.

Chapter4.Configurationinformation25

YoucandownloadafreeimageoftheServerGuideSetupandInstallationCDfrom:
http://www.ibm.com/support/entry/portal/docdisplay?lndocid=SERV-GUIDE

InadditiontotheServerGuideSetupandInstallationCD,youmusthaveyouroperating-systemdiscto
installtheoperatingsystem.

ServerGuidefeatures

AvailablefeaturesmightvaryslightlywithdifferentversionsoftheServerGuideprogram.Tolearnmoreabout
theversionthatyouhave,starttheServerGuideSetupandInstallationCDandreadtheonlineoverview.
Notallfeaturesaresupportedonallservermodels.

TheServerGuideprogramhasthefollowingfeatures:

•Aneasy-to-useinterface

•Diskette-freesetup,andconfigurationprogramsthatarebasedonthedetectedhardware

•Devicedriversthatareprovidedfortheservermodelanddetectedhardware

•Selectableoperating-systempartitionsizeandfile-systemtypeduringsetup

•Onlinereadmefilewithlinkstotipsforyourhardwareandoperating-systeminstallation

•Settingystemdateandtime

Setupandconfigurationoverview

YoucanusetheServerGuideSetupandInstallationCDtoconfigureanysupportedLenovoservermodel.
Thesetupprogramprovidesalistoftasksthatarerequiredtosetupyourservermodel.Onaserverwith
aServeRAIDadapterorSAS/SATAcontrollerwithRAIDcapabilities,youcanruntheSAS/SATARAID
configurationprogramtocreatelogicaldrives.

Typicaloperating-systeminstallationbyusingServerGuide

ThissectiondetailstheServerGuidetypicaloperating-systeminstallation.

TheServerGuideprogramcanreducethetimeforinstallinganoperatingsystem.Itprovidesthedevice
driversthatarerequiredforyourhardwareandfortheoperatingsystemthatyouareinstalling.Refertothe
followinglistforatypicaloperating-systeminstallationbyusingServerGuide:

1.Afteryouhavecompletedthesetupprocess,theoperating-systeminstallationprogramstarts.(Y ou
needyouroperating-systemdisctocompletetheinstallation.)

2.TheServerGuideprogramstoresinformationabouttheservermodel,serviceprocessor,harddiskdrive
controllers,andEthernetcontrollers.Then,theprogramcheckstheCDforanyupdateddevicedrivers.
Thisinformationisstoredandthenpassedtotheoperating-systeminstallationprogram.

3.TheServerGuideprogrampresentsoperating-systempartitionoptionsthatarebasedonyour
operating-systemselectionandtheinstalledharddiskdrives.

4.TheServerGuideprogrampromptsyoutoinsertyouroperating-systemCDandrestarttheserver.At
thispoint,theinstallationprogramfortheoperatingsystemtakescontroltocompletetheinstallation.

Operating-systeminstallationwithoutusingServerGuide

IfyouhavealreadyconfiguredtheserverhardwareandyouarenotusingtheServerGuideprogramto
installyouroperatingsystem,youcandownloadoperating-systeminstallationinstructionsfortheserver
fromhttp://www.lenovo.com/support.

UsingtheSetupUtilityprogram

UsetheUnifiedExtensibleFirmwareInterface(UEFI)SetupUtilityprogramtoperformthefollowingtasks:

•Viewconfigurationinformation.

•ViewandchangeassignmentsfordevicesandI/Oports.

26LenovoSystemx3250M6InstallationandServiceGuide

•Setthedateandtime.

•Setandchangepasswords.

•Setthestartupcharacteristicsoftheserverandtheorderofstartupdevices.

•Setandchangesettingsforadvancedhardwarefeatures.

•View,set,andchangesettingsforpower-managementfeatures.

•Viewandclearerrorlogs.

•Changeinterruptrequest(IRQ)settings.

•Resolveconfigurationconflicts.

StartingtheSetupUtilityprogram

TostarttheSetupUtilityprogram,dothefollowing:

Step1.T urnontheserver.

Note:Approximately20secondsaftertheserverisconnectedtopower,thepower-controlbutton
becomesactive.

Step2.Whentheprompt<F1>Setupisdisplayed,pressF1.Ifyouhavesetanadministratorpassword,

youmusttypetheadministratorpasswordtoaccessthefullSetupUtilitymenu.Ifyoudonottype
theadministratorpassword,alimitedSetupUtilitymenuisavailable.

Step3.Selectsettingstovieworchangeaccordingtoyourneeds.

SetupUtilitymenuchoices

UsetheSetupUtilitymainmenutoviewandconfiguretheserversettings.

ThefollowingchoicesareontheSetupUtilitymainmenufortheUEFI.Dependingontheversionofthe
firmware,somemenuchoicesmightdifferslightlyfromthesedescriptions.

•SystemInformation(availableonthefullSetupUtilitymenuonly)
Selectthischoicetoviewinformationabouttheserver.Whenyoumakechangesthroughotherchoices

inSetupUtility,someofthosechangesarereflectedinthesysteminformation;youcannotchange
settingsdirectlyinthesysteminformation.

–SystemSummary

Selectthischoicetoviewconfigurationinformation,includingtheID,speed,andcachesizeofthe
microprocessors;machinetypeandmodeloftheserver;theserialnumber;thesystemUUID;andthe
amountofinstalledmemory.WhenyoumakeconfigurationchangesthroughotheroptionsinSetup
Utility,thechangesarereflectedinthesystemsummary;youcannotchangesettingsdirectlyin
thesystemsummary.

–ProductData(availableonthefullSetupUtilitymenuonly)

Selectthischoicetoviewthesystem-boardidentifier,therevisionlevelorissuedateofthefirmware,
theIntegratedManagementModuleII(IMM2)anddiagnosticscode,andtheversionanddate.

•SystemSettings
Selectthischoicetovieworchangetheservercomponentsettings.

–AdaptersandUEFIDrivers

SelectthischoicetoviewinformationabouttheUEFI1.10andUEFI2.0compliantadaptersand
driversinstalledintheserver.

–Processors

Selectthischoicetovieworchangetheprocessorsettings.

Chapter4.Configurationinformation27

–Memory

Selectthischoicetovieworchangethememorysettings.

–DevicesandI/OPorts

Selectthischoicetovieworchangeassignmentsfordevicesandinput/output(I/O)ports.Y oucan
configuretheserialportsandremoteconsoleredirection.Youalsocanenableordisableintegrated
Ethernetcontrollers,theSAS/SATAcontrollers,SATAopticaldrivechannels,PCIslots,andvideo
controller.Ifyoudisableadevice,itcannotbeconfigured,andtheoperatingsystemwillnotbeableto
detectit(thisisequivalenttodisconnectingthedevice).

–OperatingModes

Selectthischoicetovieworchangetheoperatingprofile(performanceandpowerutilization).

–LegacySupport

Selectthischoicetovieworsetthelegacysupport.
–ForceLegacyVideoonBoot

SelectthischoicetoforceINTvideosupport,iftheoperatingsystemdoesnotsupportUEFIvideo
outputstandards.

–RehookINT19h

Selectthischoicetoenableordisabledevicesfromtakingcontrolofthebootprocess.The
defaultsettingisDisable.

–LegacyThunkSupport

SelectthischoicetoenableordisableUEFItointeractwithPCImassstoragedevicesthatare
non-UEFIcompliant.ThedefaultsettingisEnable.

–InfiniteBootRetry

SelectthischoicetoenableordisableUEFItoretrythelegacybootorderinfinitely.Thedefault
settingisDisable.

–Non-PlanarPXE

Selectthischoicetoenableordisablenon-system-boardPrebootExecutionEnvironment(PXE)
forlegacymode.

–BBSBoot

SelectthischoicetoenableordisablelegacybootinBIOSBootSpecification(BBS)manner.
ThedefaultisEnable.

–SystemSecurity

SelectthischoicetovieworconfiguretheT rustedPlatformModule(TPM)support.

–IntegratedManagementModuleII(IMM2)

SelectthischoicetovieworchangethesettingsfortheIntegratedManagementModuleII(IMM2).
–PowerRestorePolicy

Selectthischoicetosetthemodeofoperationafterpowerloss.

–CommandsonUSBInterface

SelectthischoicetoenableordisabletheEthernetoverUSBinterfaceonIMM2.Thedefault
settingisEnable.

–NetworkConfiguration

Selectthischoicetoviewthesystemmanagementnetworkinterfaceport,theIMM2MACaddress,
thecurrentIMM2IPaddress,andhostname;definethestaticIMM2IPaddress,subnetmask,and
gatewayaddress;specifywhethertousethestaticIPaddressorhaveDHCPassigntheIMM2IP
address;savethenetworkchanges;andresettheIMM2.

28LenovoSystemx3250M6InstallationandServiceGuide

–ResetIMM2toDefaults

SelectthischoicetovieworresettheIMM2tothedefaultsettings.

–ResetIMM2

SelectthischoicetoresettheIMM2.

–RecoveryandRAS

SelectthischoicetovieworchangethePOSTattemptsandsystemrecoverysettings.
–POSTAttempts

SelectthischoicetovieworchangethenumberofattemptstoPOST.

•POSTAttemptsLimit
SelectthischoicetovieworchangetheNxbootfailureparameters.

–SystemRecovery

Selectthischoicetovieworchangesystemrecoverysettings.

•POSTWatchdogTimer
SelectthischoicetovieworenablethePOSTwatchdogtimer.

•POSTWatchdogTimerValue
SelectthischoicetovieworsetthePOSTloaderwatchdogtimervalue.

•RebootSystemonNMI
Selectthischoicetoenableordisablerestartingthesystemwheneveranonmaskableinterrupt

(NMI)occurs.ThedefaultsettingisEnable.

–Storage

Selectthischoicetovieworchangethestoragedevicesettings.

–Network

Selectthischoicetovieworchangethenetworkdeviceoptions,suchasiSCSI.

–DriveHealth

Selectthischoicetoviewthestatusofthecontrollersinstalledinthebladeserver.

•DateandTime(availableonthefullSetupUtilitymenuonly)
Selectthischoicetosetthedateandtimeintheserver,in24-hourformat(hour:minute:second).

•StartOptions(availableonthefullSetupUtilitymenuonly)
Selectthischoicetovieworchangethestartoptions,includingthestartupsequence,keyboardNumLock

state,PXEbootoption,andPCIdevicebootpriority.Changesinthestartupoptionstakeeffectwhenyou
starttheserver.

Thestartupsequencespecifiestheorderinwhichtheserverchecksdevicestofindabootrecord.The
serverstartsfromthefirstbootrecordthatitfinds.IftheserverhasWakeonLANhardwareandsoftware
andtheoperatingsystemsupportsWakeonLANfunctions,youcanspecifyastartupsequenceforthe
WakeonLANfunctions.Forexample,youcandefineastartupsequencethatchecksforadiscinthe
CD-RW/DVDdrive,thencheckstheharddiskdrive,andthenchecksaEthernetcontroller.

•BootManager
Selectthischoicetoview,add,delete,orchangethedevicebootpriority,bootfromafile,selecta

one-timeboot,orresetthebootordertothedefaultsetting.

•SystemEventLog(availableonthefullSetupUtilitymenuonly)
SelectthischoicetoentertheSystemEventManager,whereyoucanviewthePOSTeventlogandthe

system-eventlog.Youcanusethearrowkeystomovebetweenpagesintheerrorlog.
POSTeventlogcontainsthemostrecenterrorcodesandmessagesthatweregeneratedduringthePOST.

Chapter4.Configurationinformation29

System-eventlogcontainsPOSTandsystemmanagementinterrupt(SMI)eventsandalleventsthatare
generatedbythebaseboardmanagementcontrollerthatisembeddedintheIntegratedManagement
ModuleII(IMM2).

Important:Ifthesystem-errorLEDonthefrontoftheserverislitbuttherearenoothererrorindications,
clearthesystem-eventlog.Also,afteryoucompletearepairorcorrectanerror,clearthesystem-event
logtoturnoffthesystem-errorLEDonthefrontoftheserver.

–POSTEventViewer

SelectthischoicetoenterthePOSTeventviewertoviewthePOSTerrormessages.

–SystemEventLog

Selectthischoicetoviewthesystemeventlog.

–ClearSystemEventLog

Selectthischoicetoclearthesystemeventlog.

•UserSecurity
Selectthischoicetoset,change,orclearpasswords.Formoreinformation,see“Passwords”onpage30

–SetPower-onPassword

Selectthischoicetosetorchangeapower-onpassword.Formoreinformation,see“Power-on
password”onpage31.

–ClearPower-onPassword

Selectthischoicetoclearapower-onpassword.Formoreinformation,see“Power-onpassword”
onpage31.

–SetAdministratorPassword

Selectthischoicetosetorchangeanadministratorpassword.Anadministratorpasswordisintended
tobeusedbyasystemadministrator;itlimitsaccesstothefullSetupUtilitymenu.Ifanadministrator
passwordisset,thefullSetupUtilitymenuisavailableonlyifyoutypetheadministratorpasswordat
thepasswordprompt.Formoreinformation,see“Administratorpassword”onpage31

–ClearAdministratorPassword

Selectthischoicetoclearanadministratorpassword.Formoreinformation,see“Administrator
password”onpage31.

•SaveSettings
SelectthischoicetosavethechangesthatyouhavemadeinSetupUtility.

•RestoreSettings
SelectthischoicetocancelthechangesthatyouhavemadeinSetupUtilityandrestoretheprevious

settings.

•LoadDefaultSettings
SelectthischoicetocancelthechangesthatyouhavemadeinSetupUtilityandrestorethefactory

settings.

•ExitSetup
SelectthischoicetoexitSetupUtility.IfyouhavenotsavedthechangesthatyouhavemadeinSetup

Utility,youwillbeaskedwhetheryouwanttosavethechangesorexitwithoutsavingthem.

.

.

Passwords

FromtheUserSecuritymenuchoice,youcanset,change,anddeleteapower-onpasswordandan
administratorpassword.

TheUserSecuritymenuchoiceisonthefullSetupUtilitymenuonly.

30LenovoSystemx3250M6InstallationandServiceGuide

Ifyousetonlyapower-onpassword,youmusttypethepower-onpasswordtocompletethesystemstartup
andtohaveaccesstothefullSetupUtilitymenu.

Anadministratorpasswordisintendedtobeusedbyasystemadministrator;itlimitsaccesstothefullSetup
Utilitymenu.Ifyousetonlyanadministratorpassword,youdonothavetotypeapasswordtocompletethe
systemstartup,butyoumusttypetheadministratorpasswordtoaccesstheSetupUtilitymenu.

Ifyousetapower-onpasswordforauserandanadministratorpasswordforasystemadministrator,you
musttypethepower-onpasswordtocompletethesystemstartup.Asystemadministratorwhotypesthe
administratorpasswordhasaccesstothefullSetupUtilitymenu;thesystemadministratorcangivetheuser
authoritytoset,change,anddeletethepower-onpassword.Auserwhotypesthepower-onpasswordhas
accesstoonlythelimitedSetupUtilitymenu;theusercanset,change,anddeletethepower-onpassword,
ifthesystemadministratorhasgiventheuserthatauthority.

Power-onpassword

Ifapower-onpasswordisset,whenyouturnontheserver,youmusttypethepower-onpasswordto
completethesystemstartup.Youcanuseanycombinationof6-20printableASCIIcharactersforthe
password.

Whenapower-onpasswordisset,youcanenabletheUnattendedStartmode,inwhichthekeyboardand
mouseremainlockedbuttheoperatingsystemcanstart.Youcanunlockthekeyboardandmouseby
typingthepower-onpassword.

Ifyouforgetthepower-onpassword,youcanregainaccesstotheserverinanyofthefollowingways:

•Ifanadministratorpasswordisset,typetheadministratorpasswordatthepasswordprompt.Startthe
SetupUtilityandresetthepower-onpassword.

Attention:Ifyousetanadministratorpasswordandthenforgetit,thereisnowaytochange,override,or
removeit.Youmustreplacethesystemboard.

•Removethebatteryfromtheserver,wait30seconds,andthenreinstallit.

•Changethepositionofthepower-onpasswordswitchbyenablingswitch2ofthesystemboardswitch
block(SW1)tobypassthepasswordcheck(see“System-boardswitchesandjumpers”onpage20
formoreinformation).

Attention:Beforeyouchangeanyswitchsettingsormoveanyjumpers,turnofftheserver;then,
disconnectallpowercordsandexternalcables.Forthesafetyinformation,see“Safety”onpagev
notchangesettingsormovejumpersonanysystem-boardswitchorjumperblocksthatarenotshown
inthisdocument.

ThedefaultpositionforallswitchesontheswitchblockSW1isOff.
Whiletheserveristurnedoff,moveswitch2oftheswitchblockSW1totheOnpositiontoenablethe

power-onpasswordoverride.YoucanthenstarttheSetupUtilityandresetthepower-onpassword.You
donothavetoreturntheswitchtothepreviousposition.

Thepower-onpasswordoverrideswitchdoesnotaffecttheadministratorpassword.

Administratorpassword

Ifanadministratorpasswordisset,youmusttypetheadministratorpasswordforaccesstothefullSetup
Utilitymenu.Y oucanuseanycombinationof6-20printableASCIIcharactersforthepassword.

.Do

Attention:Ifyousetanadministratorpasswordandthenforgetit,thereisnowaytochange,override,
orremoveit.Youmustreplacethesystemboard.

Chapter4.Configurationinformation31

UsingtheBootManagerprogram

BootManagerisabuilt-in,menu-drivenconfigurationprogramthatyoucanusetotemporarilyredefinethe
firststartupdevicewithoutchangingsettingsinSetupUtility.

TousetheBootManagerprogram,dothefollowing:

Step1.T urnofftheserver.
Step2.Restarttheserver.
Step3.Whentheprompt<F12>SelectBootDeviceisdisplayed,pressF12.
Step4.UsetheUparrowandDownarrowkeystoselectanitemfromthemenuandpressEnter.

Thenexttimetheserverstarts,itreturnstothestartupsequencethatissetintheSetupUtility.

Startingthebackupserverfirmware

Thesystemboardcontainsabackupcopyareafortheserverfirmware.Duringtheprocessofupdatingthe
serverfirmware,iftheprimarycopyoftheserverfirmwarebecomesdamaged,usethisbackupcopy.

Toforcetheservertostartfromthebackupcopy,turnofftheserver;then,placetheUEFIbootbackup
jumperinthebackupposition(pins2and3)toenabletheUEFIrecoverymode.ForthelocationoftheUEFI
bootbackupjumper,see“System-boardswitchesandjumpers”onpage20

Usethebackupcopyoftheserverfirmwareuntiltheprimarycopyisrestored.Aftertheprimarycopyis
restored,turnofftheserver;then,movetheUEFIbootbackupjumperbacktotheprimaryposition(pins1
and2).

.

UpdateXpressSystemPackInstaller

TheUpdateXpressSystemPackInstallerdetectssupportedandinstalleddevicedriversandfirmwareinthe
serverandinstallsavailableupdates.

ForadditionalinformationandtodownloadtheUpdateXpressSystemPackInstaller,gototheToolsCenter
forSystemxandBladeCenterathttp://publib.boulder.ibm.com/infocenter/toolsctr/v1r0/andclick

UpdateXpressSystemPackInstaller.

ChangingthePowerPolicyoptiontothedefaultsettingsafterloading UEFIdefaults

ThedefaultsettingsforthePowerPolicyoptionaresetbytheIMM2.

TochangethePowerPolicyoptiontothedefaultsettings,dothefollowing:

Step1.T urnontheserver.

Note:Approximately20secondsaftertheserverisconnectedtoacpower,thepower-control
buttonbecomesactive.

Step2.Whentheprompt<F1>Setupisdisplayed,pressF1.Ifyouhavesetanadministratorpassword,

youmusttypetheadministratorpasswordtoaccessthefullSetupUtilitymenu;otherwiseifyoudo
nottypetheadministratorpassword,alimitedSetupUtilitymenuisavailable.

Step3.SelectSystemSettings➙IntegratedManagementModule,andthensetPowerRestore

PolicysettingtoRestore.

Step4.GobacktoSystemConfigurationandBootManagement➙SaveSettings.

32LenovoSystemx3250M6InstallationandServiceGuide

Step5.GobackandcheckthePowerPolicysettingtoverifythatitissettoRestore(thedefault).

UsingtheIntegratedManagementModuleII(IMM2)

IntegratedManagementModuleII(IMM2)isasecondgenerationofthefunctionsthatwereformerly
providedbythebaseboardmanagementcontrollerhardware.Itcombinesserviceprocessorfunctions,video
controller,andremotepresencefunctioninasinglechip.

IMM2supportsthefollowingbasicsystem-managementfeatures:

•Alerts(in-bandandout-of-bandalerting,PETtraps-IPMIstyle,SNMP ,e-mail)

•AutoBootFailureRecovery(ABR)

•AutomaticServerRestart(ASR)whenPOSTisnotcompletedortheoperatingsystemhangsandthe
operatingsystemwatchdogtimertimesout

•Avirtualmediakey,whichenablesremotepresencesupport(remotevideo,remotekeyboard/mouse,and
remotestorage)

•Bootsequencemanipulation

•Command-lineinterface

•Configurationssaveandrestore

•DIMMerrorassistance.TheUEFIdisablesafailingDIMMthatisdetectedduringPOST,andtheIMM2
lightstheassociatedsystemerrorLED

•Environmentalmonitorwithfanspeedcontrolfortemperature,voltages,fanfailure,powersupplyfailure,
andpowerbackplanefailure

•IntelligentPlatformManagementInterface(IPMI)SpecificationV2.0andIntelligentPlatformManagement
Bus(IPMB)support

•Invalidsystemconfiguration(CONFIG)LEDsupport

•Localfirmwarecodeflashupdate

•Nonmaskableinterrupt(NMI)detectionandreporting

•Operating-systemfailurebluescreencapture

•PCIconfigurationdata

•Power/resetcontrol(power-on,hardandsoftshutdown,hardandsoftreset,schedulepowercontrol)

•Querypower-supplyinputpower

•ROM-basedIMM2firmwareflashupdates

•SerialoverLAN(SOL)

•Serialportredirectionovertelnetorsshprotocols

•SMIhandling

•Systemeventlog(SEL)-userreadableeventlog

TheIMM2alsoprovidesthefollowingremoteservermanagementcapabilitiesthroughtheipmitool,a
managementutilityprogram:

•Command-lineinterface(IPMIShell)
Thecommand-lineinterfaceprovidesdirectaccesstoservermanagementfunctionsthroughtheIPMI

2.0protocol.Usethecommand-lineinterfacetoissuecommandstocontroltheserverpower,view
systeminformation,andidentifytheserver.Y oucanalsosaveoneormorecommandsasatextfileand
runthefileasascript.

•SerialoverLAN

Chapter4.Configurationinformation33

EstablishaSerialoverLAN(SOL)connectiontomanageserversfromaremotelocation.Youcanremotely
viewandchangetheUEFIsettings,restarttheserver,identifytheserver,andperformothermanagement
functions.AnystandardtelnetclientapplicationcanaccesstheSOLconnection.

FormoreinformationaboutIMM2,seetheIntegratedManagementModuleIIUser'sGuideat:
http://publib.boulder.ibm.com/infocenter/systemx/documentation/topic/com.lenovo.sysx.imm2.doc/
product_page.html

Usingtheremotepresenceandblue-screencapturefeatures

Theremotepresenceandblue-screencapturefeaturesareintegratedintheIntegratedManagement
ModuleII(IMM2).

Theremotepresencefeatureprovidesthefollowingfunctions:

•Remotelyviewingvideowithgraphicsresolutionsupto1600x1200at75Hz,regardlessofthesystem
state

•Remotelyaccessingtheserver,usingthekeyboardandmousefromaremoteclient

•MappingtheCDorDVDdrive,andUSBflashdriveonaremoteclient,andmappingISOimagefilesas
virtualdrivesthatareavailableforusebytheserver

Theblue-screencapturefeaturecapturesthevideodisplaycontentsbeforetheIMM2restartsthe
serverwhentheIMM2detectsanoperating-systemhangcondition.Asystemadministratorcanusethe
blue-screencapturetoassistindeterminingthecauseofthehangcondition.

ObtainingtheIMM2hostname

IfyouareloggingontotheIMM2forthefirsttimeafterinstallation,theIMM2defaultstoDHCP.IfaDHCP
serverisnotavailable,theIMM2usesastaticIPaddressof192.168.70.125.ThedefaultIPv4hostnameis
“IMM-”(plusthelast12charactersontheIMM2MACaddress).Thedefaulthostnamealsocomesonthe
IMM2networkaccesstag,whichisattachedtothepowersupplyontherearoftheserver.Youcangetthe
hostnamewithoutstartingtheserver.

TheIPv6link-localaddress(LLA)isderivedfromtheIMM2defaulthostname.Toderivethelink-local
address,dothefollowing:

Step1.T akethelast12charactersontheIMM2MACaddress(forexample,5CF3FC5EAAD0).
Step2.Separatethenumberintopairsofhexadecimalcharacters(forexample,5C:F3:FC:5E:AA:D0).
Step3.Separatethefirstsixandlastsixhexadecimalcharacters.
Step4.Add“FF”and“FE”inthemiddleofthe12characters(forexample,5CF3FCFFFE5EAAD0).
Step5.Convertthefirstpairofhexadecimalcharacterstobinary(forexample,5=0101,C=1100,which

resultsin01011100F3FCFFFE5EAAD0).

Step6.Fliptheseventhbinarycharacterfromleft(0to1or1to0),whichresultsin01011110F3FFFE

5EAAD0.

Step7.Convertthebinarybacktohexadecimal(forexample,5EF3FCFFFE5EAAD0).

ObtainingtheIPaddressfortheIMM2

ToaccesstheWebinterfacetousetheremotepresencefeature,youneedtheIPaddressorhostnameof
theIMM2.Y oucanobtaintheIMM2IPaddressthroughtheSetupUtilityandyoucanobtaintheIMM2host
namefromtheIMM2networkaccesstag.TheservercomeswithadefaultIPaddress(192.168.70.125)for
theIMM2.

ToobtaintheIPaddress,dothefollowing:

34LenovoSystemx3250M6InstallationandServiceGuide

Step1.T urnofftheserver.

Note:Approximately20secondsaftertheserverisconnectedtopower,thepower-controlbutton
becomesactive.

Step2.Whentheprompt<F1>Setupisdisplayed,pressF1.(Thispromptisdisplayedonthescreenfor

onlyafewseconds.YoumustpressF1quickly.)Ifyouhavesetbothapower-onpasswordand
anadministratorpassword,youmusttypetheadministratorpasswordtoaccessthefullSetup

Utilitymenu.
Step3.SelectSystemSettingsfromtheSetupUtilitymainmenu.
Step4.SelectIntegratedManagementModule.
Step5.SelectNetworkConfiguration.
Step6.FindtheIPaddressandwriteitdown.
Step7.ExitSetupUtility.

LoggingintotheWebinterface

TologintotheIMM2Webinterface,dothefollowing:

Step1.Onasystemthatisconnectedtotheserver,openaWebbrowser.IntheAddressorURLfield,

typetheIPaddressorhostnameoftheIMM2towhichyouwanttoconnect.

Note:IfyouareloggingontotheIMM2forthefirsttimeafterinstallation,theIMM2defaultsto

DHCP.IfaDHCPhostisnotavailable,theIMM2assignsastaticIPaddressof192.168.70.125.

TheIMM2networkaccesstagprovidesthedefaulthostnameoftheIMM2anddoesnotrequire

youtostarttheserver.
Step2.OntheLoginpage,typetheusernameandpassword.IfyouareusingtheIMM2forthefirsttime,

youcanobtaintheusernameandpasswordfromyoursystemadministrator.Allloginattemptsare

documentedinthesystem-eventlog.

Note:TheIMM2issetinitiallywithausernameofUSERIDandpasswordofPASSW0RD(witha

zero,nottheletterO).Youhavereadandwriteaccess.Youmustchangethedefaultpasswordthe

firsttimeyoulogin.
Step3.ClickLogintostartthesession.TheSystemStatusandHealthpageprovidesaquickview

ofthesystemstatus.

Note:IfyouboottotheoperatingsystemwhileintheIMM2GUIandthemessage“BootingOSorin
unsupportedOS”isdisplayedunderSystemStatus➙SystemState,disableWindows2008or2012
firewallortypethefollowingcommandintheWindowsServer
blue-screencapturefeatures.

netshadvrewallrewallseticmpsettingtype=8mode=ENABLE

Bydefault,theicmppacketisblockedbyWindowsServerfirewall.TheIMM2GUIwillthenchangetothe
“OSbooted”statusafteryouchangethesettingasindicatedaboveinboththeWebandCLIinterfaces.

®

2008or2012console.Thismightalsoaffect

Usingtheembeddedhypervisor

TheVMwareESXiembeddedhypervisorisavailableontheoptionalLenovoUSBflashdevice.

TheUSBflashdevicecanbeconnectedtotheUSBconnectorsonthesystemboard.Tolocatethe
connectors,see“System-boardconnectors”onpage19.Hypervisorisatypeofsoftwarethatenables
multipleoperatingsystemstorunonahostsystematthesametime.TheUSBflashdeviceisrequiredto
activatethehypervisor.

Chapter4.Configurationinformation35

Tostartusingtheembeddedhypervisor,youmustaddtheUSBflashdevicetothestartupsequencein
theSetupUtility.

ToaddtheUSBflashdevicetothestartupsequence,dothefollowing:

Step1.T urnontheserver.

Note:Approximately20secondsaftertheserverisconnectedtopower,thepower-controlbutton

becomesactive.
Step2.Whentheprompt<F1>Setupisdisplayed,pressF1.
Step3.FromtheSetupUtilitymainmenu,selectBootManager.
Step4.SelectAddBootOption;then,selectGenericBootOption➙EmbeddedHypervisor.Press

Enter,andthenpressEsc.
Step5.SelectChangeBootOrder➙Changetheorder.Usetheupanddownarrowkeystoselect

EmbeddedHypervisorandusetheplus(+)andminus(-)keystomoveEmbeddedHypervisorin

thebootorder.WhenEmbeddedHypervisorisinthecorrectlocationinthebootorder,press

Enter.SelectCommitChangesandpressEnter.
Step6.SelectSaveSettingsandthenselectExitSetup.

Iftheembeddedhypervisorflashdeviceimagebecomescorrupt,youcandownloadtheimagefrom
http://www-03.ibm.com/systems/x/os/vmware/esxi/.

Foradditionalinformationandinstructions,seeVMwarevSpheredocumentationat
http://www.vmware.com/support/pubs/.

Ethernetcontrollerinformation

TheEthernetcontrollersareintegratedonthesystemboard.Theyprovideaninterfaceforconnectingtoa10
Mbps,100Mbps,or1Gbpsnetworkandprovidefull-duplex(FDX)capability,whichenablessimultaneous
transmissionandreceptionofdataonthenetwork.IftheEthernetconnectorsintheserversupport
auto-negotiation,thecontrollersdetectthedata-transferrate(10BASE-T,100BASE-TX,or1000BASE-T)and
duplexmode(full-duplexorhalf-duplex)ofthenetworkandautomaticallyoperateatthatrateandmode.

Youdonothavetosetanyjumpersorconfigurethecontrollers.However,youmustinstalladevicedriverto
enabletheoperatingsystemtoaddressthecontrollers.

Tofinddevicedrivers,gotohttp://www.lenovo.com/support.

EnablingFeaturesonDemandEthernetandDemandRAIDsoftware

YoucanactivatetheFeaturesonDemand(FoD)softwareupgradekeyforthefollowing:

•FibreChanneloverEthernet(FCoE)

•iSCSIstorageprotocol

•RAID
TheFCoEandiSCSIstorageprotocolsandRAIDareintegratedintheIMM2.

Formoreinformation,seetheLenovoFeaturesonDemandUser’sGuide.Todownloadthedocument,goto
https://fod.lenovo.com/lkms,login,andclickHelp.

AccessingRAIDconfigurationutility

ThroughtheSetupUtility,youcanaccessutilitiestoconfigureRAIDarrays.

36LenovoSystemx3250M6InstallationandServiceGuide

ThespecificprocedureforconfiguringarraysdependsontheRAIDcardthatyouareusing.Fordetails,see
thedocumentationforyourRAIDcard.ToaccesstheutilityforyourRAIDcard,dothefollowing:

Step1.T urnontheserver.

Note:Approximately20secondsaftertheserverisconnectedtopower,thepower-controlbutton
becomesactive.

Step2.Whenprompted,<F1Setup>isdisplayed,pressF1.Ifyouhavesetanadministratorpassword,you

musttypetheadministratorpasswordtoaccessthefullSetupUtilitymenu.Ifyoudonottypethe

administratorpassword,alimitedSetupUtilitymenuisavailable.
Step3.SelectSystemSettings➙Storage.
Step4.SelectthedevicedriverforyourRAIDcardandpressEnter.Then,followtheinstructionsinthe

documentationforyourRAIDcard.

LenovoT oolsCenterSuiteCLIprogram

TheLenovoToolsCenterSuiteCLIprogramisacollectionofservermanagementtoolsandtheprogramalso
coverstheconfigurationfunction,whichisanalternativetotheSetupUtilityformodifyingUEFIsettings.

LenovoToolsCenterSuiteCLIhasthefollowingfeatures:

•Utilizingacommand-lineinterfacetomanagefirmware,hardware,andoperatingsystems

•ModifyingUEFIsettingsfromthecommandlinewithoutrestartingthesystemtoaccesstheSetupUtility

•ConfiguringtheoptionalremotepresencefeaturesorotherIMM2settings

•ProvidingIMM2LANoverUSBinterfaceconfigurationandissuingsetupcommandsthroughthe

command-lineinterface

•Scriptingenvironmentsthroughabatch-processingmode

•Savinganyofthesettingsasafileandrunningthefileasascript

FormoreinformationandtodownloadLenovoToolsCenterSuiteCLI,goto
https://support.lenovo.com/us/en/documents/LNVO-CENTER.

UsingLenovoXClarityAdministrator

TheinitialsetupofLenovoXClarityAdministratorincludesthefollowing:

•Preparingthenetwork

•InstallingandconfiguringtheLenovoXClarityAdministratorvirtualappliance

•Managingsystems

•Settingupautomaticproblemnotificationoptionally
Tomanagesystemsbasedonthenetworktopologythatisimplementedinyourenvironment,therearea

numberofdifferentwaystoconnectmanageablesystemstothenetworkandtosetuptheLenovoXClarity
Administrator.IfyouplantouseLenovoXClarityAdministratortomanagetheserver,youmustcheckforthe
latestapplicableLenovoXClarityAdministratorupdates.ForinstallingtheLenovoXClarityAdministratorin
VMwareESXi-basedandHyper-VenvironmentsanddownloadingLenovoXClarityAdministratorupdates,go
to:
https://support.lenovo.com/us/en/documents/LNVO-XCLARIT

LenovoXClarityAdministratoroffersafree,90-daytriallicensethatenablesyoutouseallavailablefeatures
(includingoperating-systemdeployment,firmwaremaintenance,andconfigurationmanagement)fora
limitedtime.T ocontinueusingLenovoXClarityAdministratorafterthe90–daytrialperiod,youarerequired
topurchaseafull-function-enablementlicenseforeachLenovoXClarityAdministratorinstance.Y oucan

Chapter4.Configurationinformation37

purchaseanddownloadthelicensefrom:
https://support.lenovo.com/us/en/documents/lnvo-lxcaupd

UpdatingtheUniversalUniqueIdentifier(UUID)

TheUniversalUniqueIdentifier(UUID)mustbeupdatedwhenthesystemboardisreplaced.UsetheLenovo
ToolsCenterSuiteCLItoupdatetheUUIDintheUEFI-basedserver.

LenovoToolsCenterSuiteCLIisanonlinetoolthatsupportsseveraloperatingsystems.Makesurethatyou
downloadtheversionforyouroperatingsystem.YoucandownloadLenovoToolsCenterSuiteCLIfromthe
LenovoWebsite.T odownloadLenovoToolsCenterSuiteCLIandupdatetheUUID,dothefollowing:

Note:ChangesaremadeperiodicallytotheLenovoWebsite.Theactualproceduremightvaryslightly
fromwhatisdescribedinthisdocument.

Step1.DownloadLenovoToolsCenterSuiteCLI:

a.Gotohttp://www.lenovo.com/support.
b.ClicktheDownloadstabatthetopofthepanel.
c.UnderT oolsCenter,selectViewToolsCenterdownloads.
d.SelectLenovoT oolsCenterSuiteCLI.
e.Scrolldown,clickthelink,anddownloadtheLenovoToolsCenterSuiteCLIversionforyour

operatingsystem.

Step2.LenovoToolsCenterSuiteCLIsetstheUUIDintheIntegratedManagementModuleII(IMM2).

SelectoneofthefollowingmethodstoaccesstheIntegratedManagementModuleII(IMM2)
tosettheUUID:

•Onlinefromthetargetsystem,suchasLANorkeyboardconsolestyle(KCS)access

•Remoteaccesstothetargetsystem(LANbased)

•BootablemediumcontainingLenovoToolsCenterSuiteCLI(LANorKCS,dependingupon
thebootablemedia)

Step3.CopyandunpacktheLenovoToolsCenterSuiteCLIpackage,whichalsoincludesotherrequired

files,totheserver.MakesurethatyouunpacktheLenovoToolsCenterSuiteCLIandtherequired
filestothesamedirectory.

Step4.AfteryouinstallLenovoToolsCenterSuiteCLI,usethefollowingcommandsyntaxtosettheUUID:

oneclicongsetSYSTEM_PROD_DATA.SysInfoUUID<uuid_value>[access_method]

Where:

<uuid_value>

Upto16-bytehexadecimalvalueassignedbyyou.

[access_method]

Theaccessmethodthatyouselectedtousefromthefollowingmethods:

•OnlineauthenticatedLANaccess,typethecommand:

[immimm_user_id:imm_password@imm_internal_ip]

Where:

imm_internal_ip

TheIMM2internalLAN/USBIPaddress.Thedefaultvalueis169.254.95.118.

imm_user_id

38LenovoSystemx3250M6InstallationandServiceGuide

TheIMM2account(1of12accounts).ThedefaultvalueisUSERID.

imm_password

TheIMM2accountpassword(1of12accounts).ThedefaultvalueisPASSW0RD(with
azero0notanO).

Note:Ifyoudonotspecifyanyoftheseparameters,LenovoT oolsCenterSuiteCLIwillusethe
defaultvalues.WhenthedefaultvaluesareusedandLenovoToolsCenterSuiteCLIisunableto
accesstheIMM2usingtheonlineauthenticatedLANaccessmethod,LenovoToolsCenterSuite
CLIwillautomaticallyusetheunauthenticatedKCSaccessmethod.

ExamplethatdoesnotusetheuserIDandpassworddefaultvalues:

oneclicongsetSYSTEM_PROD_DATA.SYsInf oUUID<uuid_value>–user<user_id>
–password<password>

ExamplethatusestheuserIDandpassworddefaultvalues:

oneclicongsetSYSTEM_PROD_DATA.SysInfoUUID<uuid_value>

•OnlineKCSaccess(unauthenticatedanduserrestricted):
Youdonotneedtospecifyavalueforaccess_methodwhenyouusethisaccessmethod.
Example:

oneclicongsetSYSTEM_PROD_DATA.SysInfoUUID<uuid_value>

TheKCSaccessmethodusestheIPMI/KCSinterface.ThismethodrequiresthattheIPMI
driverbeinstalled.SomeoperatingsystemshavetheIPMIdriverinstalledbydefault.Lenovo
ToolsCenterSuiteCLIprovidesthecorrespondingmappinglayer.Formoredetails,seethe
LenovoT oolsCenterSuiteCLIUsersGuide.Toaccessthisguide,dothefollowing:

1.Gotohttp://www.lenovo.com/support.

2.ClicktheDownloadstabatthetopofthepanel.

3.UnderT oolsCenter,selectViewToolsCenterdownloads.

4.SelectLenovoT oolsCenterSuiteCLI.

5.ScrolldownandclickthelinkanddownloadtheLenovoToolsCenterSuiteCLIversionfor
youroperatingsystem.ScrolldownandlookunderOnlineHelptodownloadtheLenovo
ToolsCenterSuiteCLIUsersGuide.

•RemoteLANaccess,typethecommand:

Note:WhenusingtheremoteLANaccessmethodtoaccessIMM2usingtheLANfromaclient,
thehostandtheimm_external_ipaddressarerequiredparameters.

[immimm_user_id:imm_password@imm_externaln_ip]

Where:

imm_external_ip

TheexternalIMM2LANIPaddress.Thereisnodefaultvalue.Thisparameterisrequired.

imm_user_id

TheIMM2account(1of12accounts).ThedefaultvalueisUSERID.

imm_password

TheIMM2accountpassword(1of12accounts).ThedefaultvalueisPASSW0RD(with
azero0notanO).

ExamplethatdoesnotusetheuserIDandpassworddefaultvalues:

oneclicongsetSYSTEM_PROD_DATA.SYsInfoUUID<uuid_value>[immimm_user_id:imm_password@imm_internal_ip]

ExamplethatdoesusetheuserIDandpassworddefaultvalues:

oneclicongsetSYSTEM_PROD_DATA.SysInfoUUID<uuid_value>

•Bootablemedia:

Chapter4.Configurationinformation39

YoucanalsobuildabootablemediumusingtheapplicationsavailablethroughtheT oolsCenter
Websiteathttps://support.lenovo.com/us/en/documents/LNVO-CENTER.Fromthe
ToolsCenterpage,scrolldownfortheavailabletools.

Step5.Restarttheserver.

UpdatingtheDMI/SMBIOSdata

TheDesktopManagementInterface(DMI)mustbeupdatedwhenthesystemboardisreplaced.Usethe
LenovoToolsCenterSuiteCLItoupdatetheDMIintheUEFI-basedserver.LenovoT oolsCenterSuiteCLIis
anonlinetoolthatsupportsseveraloperatingsystems.Makesurethatyoudownloadtheversionforyour
operatingsystem.YoucandownloadLenovoToolsCenterSuiteCLIfromtheLenovoWebsite.Todownload
LenovoToolsCenterSuiteCLIandupdatetheDMI,dothefollowing:

Note:ChangesaremadeperiodicallytotheLenovoWebsite.Theactualproceduremightvaryslightly
fromwhatisdescribedinthisdocument.

Step1.Gotohttps://support.lenovo.com/us/en/documents/LNVO-TCLI.Then,findanddownloadthe

LenovoToolsCenterSuiteCLIversionforyouroperatingsystem.

Step2.LenovoToolsCenterSuiteCLIsetstheDMIintheIntegratedManagementModuleII(IMM2).Select

oneofthefollowingmethodstoaccesstheIntegratedManagementModuleII(IMM2)tosettheDMI:

•Onlinefromthetargetsystem,suchasLANorkeyboardconsolestyle(KCS)access

•Remoteaccesstothetargetsystem(LANbased)

•BootablemediumcontainingtheLenovoToolsCenterSuiteCLI(LANorKCS,dependingupon
thebootablemedia)

Step3.CopyandunpacktheLenovoToolsCenterSuiteCLIpackage,whichalsoincludesotherrequired

files,totheserver.MakesurethatyouunpacktheLenovoToolsCenterSuiteCLIandtherequired
filestothesamedirectory.Inadditiontotheapplicationexecutable(LenovoToolsCenterSuiteCLI
orLenovoToolsCenterSuiteCLI64),thefollowingfilesarerequired:

•ForWindowsbasedoperatingsystems:
–ibm_rndis_server_os.inf

–device.cat

•ForLinuxbasedoperatingsystems:
–cdc_interface.sh

Step4.AfteryouinstallLenovoT oolsCenterSuiteCLI,typethefollowingcommandstosettheDMI:

oneclicongsetSYSTEM_PROD_DATA.SysInfoProdName<m/t_model>[access_method]
oneclicongsetSYSTEM_PROD_DATA.SysInfoSerialNum<s/n>[access_method]
oneclicongsetSYSTEM_PROD_DATA.SysEncloseAssetTag<asset_tag>[access_method]

Where:

<m/t_model>

Theservermachinetypeandmodelnumber.Typemtmxxxxyyy,wherexxxxisthemachine
typeandyyyistheservermodelnumber.

<s/n>

Theserialnumberontheserver.Typesnzzzzzzz,wherezzzzzzzistheserialnumber.

<asset_method>

Theserverassettagnumber.Typeassetaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa,where

aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaistheassettagnumber.

[access_method]

40LenovoSystemx3250M6InstallationandServiceGuide

Theaccessmethodthatyouselecttousefromthefollowingmethods:

•OnlineauthenticatedLANaccess,typethecommand:[imm

imm_user_id:imm_password@imm_internal_ip]

Where:

imm_internal_ip

TheIMM2internalLAN/USBIPaddress.Thedefaultvalueis169.254.95.118.

imm_user_id

TheIMM2account(1of12accounts).ThedefaultvalueisUSERID.

imm_password

TheIMM2accountpassword(1of12accounts).ThedefaultvalueisPASSW0RD(with
azero0notanO).

Note:Ifyoudonotspecifyanyoftheseparameters,LenovoT oolsCenterSuiteCLIwillusethe
defaultvalues.WhenthedefaultvaluesareusedandLenovoToolsCenterSuiteCLIisunableto
accesstheIMM2usingtheonlineauthenticatedLANaccessmethod,LenovoToolsCenterSuite
CLIwillautomaticallyusetheunauthenticatedKCSaccessmethod.

ExamplesthatdousetheuserIDandpassworddefaultvalues:

oneclicongsetSYSTEM_PROD_DATA.SysInfoProdName<m/t_model>
oneclicongsetSYSTEM_PROD_DATA.SysInfoSerialNum<s/n>
oneclicongsetSYSTEM_PROD_DATA.SysEncloseAssetTag<asset_tag>

•OnlineKCSaccess(unauthenticatedanduserrestricted):Y oudonotneedtospecifyavaluefor
access_methodwhenyouusethisaccessmethod.

TheKCSaccessmethodusestheIPMI/KCSinterface.ThismethodrequiresthattheIPMI
driverbeinstalled.SomeoperatingsystemshavetheIPMIdriverinstalledbydefault.Lenovo
ToolsCenterSuiteCLIprovidesthecorrespondingmappinglayer.TodownloadtheLenovo
ToolsCenterSuiteCLIUsersGuide,dothefollowing:

1.Gotohttp://www.lenovo.com/support.

2.ClickDownloadstabatthetopofthepanel.

3.UnderT oolsCenter,selectViewToolsCenterdownloads.

4.SelectLenovoT oolsCenterSuiteCLI.

5.ScrolldownandclickthelinkanddownloadtheLenovoToolsCenterSuiteCLIversionfor
youroperatingsystem.ScrolldownandlookunderOnlineHelptodownloadtheLenovo
ToolsCenterSuiteCLIUsersGuide.

ThefollowingcommandsareexamplesofnotusingtheuserIDandpassworddefaultvalues:

oneclicongsetSYSTEM_PROD_DATA.SysInfoProdName<m/t_model>
oneclicongsetSYSTEM_PROD_DATA.SysInfoSerialNum<s/n>
oneclicongsetSYSTEM_PROD_DATA.SysEncloseAssetTag<asset_tag>

•RemoteLANaccess,typethecommand:

Note:WhenusingtheremoteLANaccessmethodtoaccessIMM2usingtheLANfromaclient,
thehostandtheimm_external_ipaddressarerequiredparameters.

[immimm_user_id:imm_password@imm_external_ip]

Where:

imm_external_ip

TheexternalIMM2LANIPaddress.Thereisnodefaultvalue.Thisparameterisrequired.

imm_user_id

Chapter4.Configurationinformation41

TheIMM2account(1of12accounts).ThedefaultvalueisUSERID.

imm_password

TheIMM2accountpassword(1of12accounts).ThedefaultvalueisPASSW0RD(with
azero0notanO).

ExamplesthatdousetheuserIDandpassworddefaultvalues:

oneclicongsetSYSTEM_PROD_DATA.SysInfoProdName<m/t_model>–host<imm_ip>
oneclicongsetSYSTEM_PROD_DATA.SysInfoSerialNum<s/n>–host<imm_ip>
oneclicongsetSYSTEM_PROD_DATA.SysEncloseAssetTag<asset_tag>–host<imm_ip>

•Bootablemedia:
YoucanalsobuildabootablemediumusingtheapplicationsavailablethroughtheT oolsCenter

Websiteathttps://support.lenovo.com/us/en/documents/LNVO-CENTER.Fromthe
ToolsCenterpage,scrolldownfortheavailabletools.

Step5.Restarttheserver.

ConfiguringonboardSATAsoftwareRAID

YoucanconfigureonboardSATAsoftwareRAIDbyenablingtheonboardSATARAIDfunctionality,creating
RAIDvolumes,deletingRAIDvolumes,andmarkingdisksasspare.

EnablingtheonboardSATARAIDfunctionality

Note:Usethearrowkeysonthekeyboardtomakeselections.

ToenableonboardSATARAIDfunctionality,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage27.

2.SelectSystemsettings➙DevicesandI/Oprots.

3.SelectOnboardSA TAmodeandpressEnter.

4.SelectRAIDandpressEnter.

5.PressESCtwicetoreturntothemainmenuoftheSetupUtilityprogram.

6.SelectSaveSettingsandpressEnter.

7.ExittheSetupUtilityprogram.

CreatingRAIDvolumes

ThissectiondescribeshowtousetheIntelRapidStorageT echnologyenterpriseUEFIHIItocreateRAID
volumes.

TocreateRAIDvolumes,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage27.

2.SelectSystemsettings➙StorageandpressEnter.

3.SelectIntelRST eSATAControllerandpressEnter.

4.SelectCreateRAIDVolumeandpressEnter.

5.TypeaproperRAIDvolumenameintheNamefieldandpressEnter.

6.UsethearrowkeystoselectaRAIDlevelintheRAIDLevelfieldandpressEnter.

7.UsethearrowkeystoselectaharddiskdriveintheSelectDiskfieldandpressEnter.

8.Ifnecessary,repeatstep7toselectmultipleharddiskdrives.

9.UsethearrowkeystoselectastripesizeintheStripeSizefieldandpressEnter.

10.TypeavolumesizeintheCapacity(MB)fieldandpressEnter.

42LenovoSystemx3250M6InstallationandServiceGuide

11.SelectCreateVolumeandpressEnter.

12.Whenprompted,pressYtoacceptthewarningmessageandcreatethevolume.

13.Ifdesired,returntostep4tocreateadditionalRAIDvolumes.

DeletingRAIDvolumes

ThissectiondescribeshowtousetheIntelRapidStorageTechnologyenterpriseUEFIHIItodeleteRAID
volumes.

TodeleteRAIDvolumes,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage27.

2.SelectSystemsettings➙StorageandpressEnter.

3.SelectIntelRST eSATAControllerandpressEnter.

4.UsethearrowkeystoselecttheRAIDvolumetobedeletedintheRAIDVolumefieldandpressEnter.

5.SelectDeleteandpressEnter.

6.Whenprompted,pressYtoconfirmthedeletionoftheselectedRAIDvolume.DeletingaRAIDvolume
willresettheharddiskdrivestonon-RAID.

7.AfterdeletingaRAIDvolume,youcan:

•Returntostep4todeleteadditionalRAIDvolumes.

•See“CreatingRAIDvolumes”onpage42forRAIDvolumecreation.

•ExittheSetupUtilityprogram.

Markingdisksasspare

Tomarkharddiskdrivesassparedrives,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage27.

2.SelectSystemsettings➙StorageandpressEnter.

3.SelectIntelRST eSATAControllerandpressEnter.

4.UsetheupanddownarrowkeystoselectaNon-RAIDphysicaldiskintheNon-RAIDPhysicalDisks
fieldandpressEnter.

5.SelectMarkasSpareandpressEnter.

6.Whenprompted,pressYtoconfirmtheoperation.

Note:Markingaharddiskdriveasasparedrivewillremovealldataonthedrive.

Notes:IfyourserverhasoneofthefollowingLinuxoperatingsystemsinstalled,continuewiththe

correspondingactions:

•FortheRedhatEnterpriseLinux6.7operatingsystem,addthefollowinglinetotheendofthe

/etc/mdadm.conffileandrestarttheoperatingsystem.

POLICYdomain=DOMAINpath=*metadata=imsmaction=spare-same-slot

•FortheSUSELinuxEnterpriseServer11.4operatingsystem,dothefollowing:

1.Addthefollowinglinetotheendofthe/etc/mdadm.conffile.

POLICYdomain=DOMAINpath=*metadata=imsmaction=spare-same-slot

2.Runthefollowingcommandsasarootuser.

#chkcong–smdadmdon
#/etc/init.d/mdadmdstart

Chapter4.Configurationinformation43

44LenovoSystemx3250M6InstallationandServiceGuide

Chapter5.Troubleshooting

Thischapterdescribesthediagnostictoolsandtroubleshootinginformationthatareavailabletohelp
yousolveproblemsthatmightoccurintheserver.

Ifyoucannotdiagnoseandcorrectaproblembyusingtheinformationinthischapter,seeAppendixD
“Gettinghelpandtechnicalassistance”onpage659.

Starthere

Youcansolvemanyproblemswithoutoutsideassistancebyfollowingthetroubleshootingproceduresin
thisdocumentationandontheWorldWideWeb.

Thisdocumentdescribesthediagnosticteststhatyoucanperform,troubleshootingprocedures,anderror
messagesanderrorcodes.Thedocumentationthatcomeswithyouroperatingsystemandsoftwarealso
containstroubleshootinginformation.

Diagnosingaproblem

BeforeyoucontactIBMoraLenovo-approvedwarrantyserviceprovider,performthefollowingstepsinthe
orderinwhichtheyarepresentedtodiagnoseaproblemwithyourserver.

Step1.Returntheservertotheconditionitwasinbeforetheproblemoccurred.

Ifanyhardware,software,orfirmwarewaschangedbeforetheproblemoccurred,ifpossible,
reversethosechanges.Thisactionmightinvolveanyofthefollowingitems:

•Hardwarecomponents

•Devicedriversandfirmware

•Systemsoftware

•UEFIfirmware

•Systeminputpowerornetworkconnections

Step2.ViewthelightpathdiagnosticsLEDs,eventlogs,anderrorcodes.

Thefollowingitemsareavailabletohelpyoudiagnosehardwareandsoftwareproblemseasily:

•LightpathdiagnosticsLEDs(see“Lightpathdiagnostics”onpage51)

•Eventlogs(see“Eventlogs”onpage54)

•Softwareoroperating-systemerrorcodes(seethedocumentationortipsonthe
manufacturer'sWebsite)

Step3.RunLenovoDynamicSystemAnalysis(DSA)andcollectthesystemdata.

RunDynamicSystemAnalysis(DSA)tocollectinformationaboutthehardware,firmware,software,
andoperatingsystem.HavethisinformationavailablewhenyoucontactIBMoranapproved
warrantyserviceprovider.ForinstructionsonhowtorunDSA,seetheDynamicSystemAnalysis
InstallationandUser'sGuide.

TodownloadthelatestversionofDSAcodeandtheDynamicSystemAnalysisInstallationand
User'sGuide,gotohttps://support.lenovo.com/us/en/documents/LNVO-DSA.

Step4.Checkforandapplycodeupdates.

©CopyrightLenovo2016

45

FixesorworkaroundsformanyproblemsmightbeavailableinupdatedUEFIfirmware,
devicefirmware,ordevicedrivers.Todisplayalistofavailableupdatesfortheserver,goto
http://www.ibm.com/support/fixcentral.

Attention:Installingthewrongfirmwareordevice-driverupdatemightcausetheserverto
malfunction.Beforeyouinstallafirmwareordevice-driverupdate,readanyreadmeandchange
historyfilesthatareprovidedwiththedownloadedupdate.Thesefilescontainimportant
informationabouttheupdateandtheprocedureforinstallingtheupdate,includinganyspecial
procedureforupdatingfromanearlyfirmwareordevice-driverversiontothelatestversion.

Important:Someclustersolutionsrequirespecificcodelevelsorcoordinatedcodeupdates.If
thedeviceispartofaclustersolution,verifythatthelatestlevelofcodeissupportedforthe
clustersolutionbeforeyouupdatethecode.

a.InstallUpdateXpresssystemupdates.

YoucaninstallcodeupdatesthatarepackagedasanUpdateXpressSystemPackor
UpdateXpressCDimage.AnUpdateXpressSystemPackcontainsanintegration-tested
bundleofonlinefirmwareanddevice-driverupdatesforyourserver.Inaddition,youcanuse
LenovoToolsCenterBootableMediaCreatortocreatebootablemediathatissuitablefor
applyingfirmwareupdatesandrunningprebootdiagnostics.Formoreinformationabout
UpdateXpressSystemPacks,goto:
http://www.ibm.com/support/entry/portal/docdisplay?lndocid=SERV-XPRESS

FormoreinformationabouttheBootableMediaCreatorprogram,goto:
https://support.lenovo.com/us/en/documents/LNVO-BOMC

Besuretoseparatelyinstallanylistedcriticalupdatesthathaveareleasedatelaterthanthe
releasedateoftheUpdateXpressSystemPackorUpdateXpressimage.Refertothefollowing
twostepsforinstallingmanualsystemupdates.

b.Installmanualsystemupdates.

1.Determinetheexistingcodelevels.
InDSA,clickFirmware/VPDtoviewsystemfirmwarelevels,orclickSoftwaretoview

operating-systemlevels.

2.Downloadandinstallupdatesforanycodethatisnotatthelatestlevel.
Todisplayalistofavailableupdatesfortheserver,gotohttp://www.ibm.com/support/

fixcentral.
Whenyouclickanupdate,aninformationpageisdisplayed,includingalistofthe

problemsthattheupdatefixes.Reviewthislistforyourspecificproblem;however,evenif
yourproblemisnotlisted,installingtheupdatemightsolvetheproblem.

Step5.Checkforandcorrectanincorrectconfiguration.

Iftheserverisincorrectlyconfigured,asystemfunctioncanfailtoworkwhenyouenableit;ifyou
makeanincorrectchangetotheserverconfiguration,asystemfunctionthathasbeenenabled
canstopworking.

a.Makesurethatallinstalledhardwareandsoftwarearesupported.

Toverifythattheserversupportstheinstalledoperatingsystem,optionaldevices,and
softwarelevels,gotohttp://www.lenovo.com/serverproven/.Ifanyhardwareorsoftware
componentisnotsupported,removethehardwareoruninstallthesoftwaretodetermine
whetheritiscausingtheproblem.Youmustremovenonsupportedhardwarebeforeyou
contactIBMoranapprovedwarrantyserviceproviderforsupport.

46LenovoSystemx3250M6InstallationandServiceGuide

b.Makesurethattheserver,operatingsystem,andsoftwareareinstalledandconfigured

correctly.

Manyconfigurationproblemsarecausedbyloosepowerorsignalcablesorimproperlyseated
adapters.Y oumightbeabletosolvetheproblembyturningofftheserver,reconnecting
cables,reseatingadapters,andturningtheserverbackon.Forinformationaboutperforming
thecheckoutprocedure,see“Precautionsbeforeperformingthecheckoutprocedure”onpage

.Forinformationaboutconfiguringtheserver,seeChapter4“Configurationinformation”on

48
page23.

Step6.Consultthecontrollerandmanagementsoftwaredocumentation.

Iftheproblemisassociatedwithaspecificfunction(forexample,ifaRAIDharddiskdriveis
markedofflineintheRAIDarray),seethedocumentationfortheassociatedcontrollerand
managementorcontrollingsoftwaretoverifythatthecontrolleriscorrectlyconfigured.

ProblemdeterminationinformationisavailableformanydevicessuchasRAIDandEthernet
controllers.

ForproblemswithoperatingsystemsorIBMsoftwareordevices,goto
http://www.lenovo.com/support.

Step7.Checkfortroubleshootingproceduresandretaintips.

Troubleshootingproceduresandretaintipsdocumentknownproblemsandsuggestedsolutions.
Tosearchfortroubleshootingproceduresandretaintips,gotohttp://www.lenovo.com/support.

Step8.Usethetroubleshootingtables.

Tofindasolutiontoaproblemthathasidentifiablesymptoms,see“Troubleshootingbysymptom”
onpage59.

Asingleproblemmightcausemultiplesymptoms.Followthetroubleshootingprocedureforthe
mostobvioussymptom.Ifthatproceduredoesnotsolvetheproblem,usetheprocedurefor
anothersymptom,ifpossible.

Iftheproblemremains,contactIBMoranapprovedwarrantyserviceproviderforassistancewith
additionalproblemdeterminationandpossiblehardwarereplacement.Toopenanonlineservice
request,gotohttp://www.ibm.com/support/entry/portal/Open_service_request.Bepreparedto
provideinformationaboutanyerrorcodesandcollecteddata.

Openinganonlineservicerequest

Ifyouhavecompletedthediagnosticprocedureandtheproblemremains,theproblemmightnothavebeen
previouslyidentifiedbyIBM.Afteryouhaveverifiedthatallcodesareatthelatestlevel,allhardwareand
softwareconfigurationsarevalid,andnolightpathdiagnosticsLEDsorlogentriesindicateahardware
componentfailure,contactIBMoranapprovedwarrantyserviceproviderforassistance.

Toopenanonlineservicerequest,gotohttp://www.ibm.com/support/entry/portal/Open_service_request.
Bepreparedtoprovideinformationaboutanyerrorcodesandcollecteddataandtheproblemdetermination
proceduresthatyouhaveused.

Servicebulletins

LenovocontinuallyupdatesthesupportWebsitewiththelatesttipsandtechniquesthatyoucanuseto
solveproblemthatyoumighthavewiththeLenovoSystemx3250M6server.

Chapter5.Troubleshooting47

TofindservicebulletinsthatareavailablefortheLenovoSystemx3250M6server,goto
http://www.lenovo.com/supportandsearchfor3633and3943,andretain.

Checkoutprocedure

Thissectionprovidesadditionalinformationforyoutodiagnoseaproblem.

Precautionsbeforeperformingthecheckoutprocedure

Beforeyouperformthecheckoutprocedurefordiagnosinghardwareproblems,reviewthefollowing
information.

•Readthesafetyinformation.See“Safety”onpagev.

•DynamicSystemAnalysis(DSA)providestheprimarymethodsoftestingthemajorcomponentsofthe
server,suchasthesystemboard,Ethernetcontroller,keyboard,mouse(pointingdevice),serialports,
andharddiskdrives.YoucanalsouseDSAtotestsomeexternaldevices.Ifyouarenotsurewhethera
problemiscausedbythehardwareorbythesoftware,youcanuseDSAtoconfirmthatthehardwareis
workingproperly.

•WhenyourunDSA,asingleproblemmightcausemorethanoneerrormessage.Whenthishappens,
correctthecauseofthefirsterrormessage.Theothererrormessagesusuallywillnotoccurthenext
timeyourunDSA.

Important:IfmultipleerrorcodesorlightpathdiagnosticsLEDsindicateamicroprocessorerror,theerror
mightberelatedtothemicroprocessororthemicroprocessorsocket.

•BeforeyourunDSA,youmustdeterminewhetherthefailingserverispartofasharedharddiskdrive
cluster(twoormoreserverssharingexternalstoragedevices).Ifitispartofacluster,youcanrunall
diagnosticprogramsexcepttheonesthattestthestorageunit(thatis,aharddiskdriveinthestorage
unit)orthestorageadapterthatisattachedtothestorageunit.Thefailingservermightbepartofa
clusterifanyofthefollowingconditionsistrue:

–Youhaveidentifiedthefailingserveraspartofacluster(twoormoreserverssharingexternalstorage

devices).

–Oneormoreexternalstorageunitsareattachedtothefailingserverandatleastoneoftheattached

storageunitsisalsoattachedtoanotherserverorunidentifiabledevice.

–Oneormoreserversarelocatednearthefailingserver.

Important:IftheserverispartofasharedHDDcluster,runonetestatatime.Donotrunanysuiteof
tests,suchas“quick”or“normal”tests,becausethismightenabletheharddiskdrivediagnostictests.

•IftheserverishaltedandaPOSTerrorcodeisdisplayed,seeAppendixB“UEFI(POST)errorcodes”on
page489
onpage59

•Forinformationaboutpower-supplyproblems,see“Solvingpowerproblems”onpage69,“Power
problems”onpage67,and“Power-supplyLEDs”onpage52.

•Forintermittentproblems,checktheeventlog;see“Eventlogs”onpage54andAppendixC“DSA
diagnostictestresults”onpage501.

.Iftheserverishaltedandnoerrormessageisdisplayed,see“Troubleshootingbysymptom”

and“Solvingundeterminedproblems”onpage70.

Performingthecheckoutprocedure

Toperformthecheckoutprocedure,dothefollowing:

Step1.Istheserverpartofacluster?

•No:GotoStep2onpage49.

48LenovoSystemx3250M6InstallationandServiceGuide

•Y es:Shutdownallfailingserversthatarerelatedtothecluster.GotoStep3onpage49.

Step2.Dothefollowing:

a.CheckthepowersupplyLEDs.See“Power-supplyLEDs”onpage52.
b.T urnofftheserverandallexternaldevices.
c.Checkallinternalandexternaldevicesforcompatibilityathttp://www.lenovo.com/

serverproven/.
d.Checkallcablesandpowercords.
e.Setalldisplaycontrolstothemiddlepositions.
f.Turnonallexternaldevices.
g.Turnontheserver.Iftheserverdoesnotstart,see“Troubleshootingbysymptom”onpage59.
h.Checkthesystem-errorLEDontheoperatorinformationpanel.Ifitislit,checkthelightpath

diagnosticsLEDs.See“Lightpathdiagnostics”onpage51.
i.Checkforthefollowingresults:

•SuccessfulcompletionofthePOST(see“POST”onpage56)

•Successfulcompletionofstartup,whichisindicatedbyareadabledisplayofthe
operating-systemdesktop

Step3.Isthereareadableimageonthemonitorscreen?

•No:Findthefailuresymptomin“Troubleshootingbysymptom”onpage59;ifnecessary,see
“Solvingundeterminedproblems”onpage70

•Y es:RunDSA.See“RunningDSAPrebootdiagnosticprogram”onpage57

.

.

–IfDSAreportsanerror,followtheinstructionsinAppendixC“DSAdiagnostictestresults”on

page501.

–IfDSAdoesnotreportanerrorbutyoustillsuspectaproblem,see“Solvingundetermined

problems”onpage70.

Diagnostictools

Thefollowingtoolsareavailabletohelpyoudiagnoseandsolvehardware-relatedproblems.

•Lightpathdiagnostics
Uselightpathdiagnosticstodiagnosesystemerrorsquickly.Formoreinformation,see“Lightpath

diagnostics”onpage51.

•Eventlogs
Theeventlogslisttheerrorcodesandmessagesthataregeneratedwhenanerrorisdetected.For

moreinformation,see“Eventlogs”onpage54.

•IntegratedManagementModuleII(IMM2)
TheIntegratedManagementModuleII(IMM2)combinesserviceprocessorfunctions,videocontroller,

andremotepresenceandblue-screencapturefeaturesinasinglechip.TheIMM2providesadvanced
service-processorcontrol,monitoring,andalertingfunction.Ifanenvironmentalconditionexceedsa
thresholdorifasystemcomponentfails,theIMM2lightsLEDstohelpyoudiagnosetheproblem,records
theerrorintheIMM2eventlog,andalertsyoutotheproblem.Optionally,theIMM2alsoprovidesavirtual
presencecapabilityforremoteservermanagementcapabilities.TheIMM2providesremoteserver
managementthroughthefollowingindustry-standardinterfaces:

–IntelligentPlatformManagementProtocol(IPMI)version2.0
–SimpleNetworkManagementProtocol(SNMP)version3

Chapter5.Troubleshooting49

–CommonInformationModel(CIM)
–Webbrowser
FormoreinformationabouttheIntegratedManagementModuleII(IMM2),see“UsingtheIntegrated

ManagementModuleII(IMM2)”onpage33,AppendixA“IntegratedManagementModuleII
(IMM2)errormessages”onpage173

,andtheIntegratedManagementModuleIIUser'sGuideat
http://publib.boulder.ibm.com/infocenter/systemx/documentation/topic/com.lenovo.sysx.imm2.doc/
product_page.html.

•DynamicSystemAnalysisPreboot(DSAPreboot)
TheDSAPrebootdiagnosticprogramisstoredintheintegratedUSBmemoryontheserver.DSAPreboot

collectsandanalyzessysteminformationtoaidindiagnosingserverproblems,aswellasofferingarich
setofdiagnostictestsforthemajorservercomponents.DSAPrebootcollectsthefollowinginformation
abouttheserver:

–Drivehealthinformation
–IMM2configurationinformation
–IMM2environmentalinformation
–Installedhardware,includingPCIandUSBinformation
–Lightpathdiagnosticsstatus
–Microprocessor,input/outputhub,andUEFIerrorlogs
–Networkinterfacesandsettings
–Optioncarddriverandfirmwareinformation
–RAIDcontrollerconfiguration
–Serviceprocessor(IntegratedManagementModuleII(IMM2))statusandconfiguration
–Systemconfiguration
–Vitalproductdata,firmware,andUEFIconfiguration
DSAPrebootalsoprovidesdiagnosticsforthefollowingsystemcomponents(whentheyareinstalled):

–EmulexEthernetcontroller
–IMM2I2Cbus
–Lightpathdiagnosticspanel
–Memorymodules
–Microprocessors
–Opticaldevices(CDorDVD)
–SASorSATAdrives
–LSIcontroller
–BroadcomEthernetcontroller
–FusionIOstorage
–IntelGPU
–NVIDIAGPU
FormoreinformationaboutrunningDSAPrebootontheserver,see“RunningDSAPrebootdiagnostic

program”onpage57

.

Youcanalsodiagnoseandsolveproblemsbysymptom.Formoreinformation,see“Troubleshootingby
symptom”onpage59

.

50LenovoSystemx3250M6InstallationandServiceGuide

•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.

•Ifanactionstepisprecededby'(Trainedtechnicianonly)',thatstepmustbeperformedonlybyatrained
technician.

•GototheLenovosupportWebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,
hints,tips,andnewdevicedriversortosubmitarequestforinformation.

Lightpathdiagnostics

LightpathdiagnosticsisasystemofLEDsonvariousexternalandinternalcomponentsoftheserverthat
leadsyoutothefailedcomponent.Whenanerroroccurs,LEDsarelitalongthepathofthefrontpanel,the
operatorinformationpanel,thenonthefailedcomponent.ByviewingtheLEDsinaparticularorder,you
canoftenidentifythesourceoftheerror.

WhenLEDsarelittoindicateanerror,theyremainlitwhentheserveristurnedoff,iftheserverisstill
connectedtopowerandthepowersupplyisoperatingcorrectly.

BeforeyouworkinsidetheservertoviewlightpathdiagnosticsLEDs,readthesafetyinformation“Safety”
onpagevand“Handlingstatic-sensitivedevices”onpage86.

Ifanerroroccurs,viewthelightpathdiagnosticsLEDsandlookattheoperatorinformationpanelon
thefrontoftheserver.

ThefollowingtabledescribestheLEDsontheoperatorinformationpanelandsuggestedactionstocorrect
thedetectedproblems.

Table5.Lightpathdiagnostics:LEDstatusandactions

LEDDescriptionAction

System-locatorLED
(blue)

ChecklogLED
(amber)

System-errorLED
(amber)

ThisLEDisusedasapresencedetection
LED.YoucanuseSystemsDirectoror
IMM2tolightthisLEDremotely.

LEDon:Anerrorhasoccurredandcannot
beisolatedwithoutperformingcertain
procedures.

LEDon:Anerrorhasoccurred.

UsethisLEDtolocatetheserveramong
otherserversvisually.

1.ChecktheIMM2eventlogandthe
system-errorlogforinformationabout
theerror.

2.Savethelogifnecessaryandclearthe
logafterward.

1.Checkthesystem-locatorLED
andchecklogLEDandfollowthe
instructions.

2.ChecktheIMM2eventlogandthe
system-errorlogforinformationabout
theerror.

3.Savethelogifnecessaryandclearthe
logafterward.

ErrorLEDs

ThissectiondescribestheerrorLEDsonthesystemboardandthesuggestedactionstocorrectthe
detectedproblems.

ThesystemboardhaserrorLEDsthatwillhelptolocatethesourceoftheerror.Runthediagnosticprograms
tofindoutthecauseoftheerror.See“DynamicSystemAnalysis”onpage56.

Chapter5.Troubleshooting51

TheserverisdesignedsothatLEDsremainlitwhentheserverisconnectedtoanacpowersourcebutis
notturnedon,providedthatthepowersupplyisoperatingcorrectly.Thisfeaturehelpsyoutoisolatethe
problemwhentheoperatingsystemisshutdown.

Note:Whenyoudisconnectthepowersourcefromtheserver,youlosetheabilitytoviewtheLEDsbecause
theLEDsarenotlitwhenthepowersourceisremoved.Beforeyoudisconnectthepowersource,make
anoteofwhichLEDsarelit,includingtheLEDsthatarelitontheoperationinformationpanelandLEDs
insidetheserveronthesystemboard.

Manyerrorsarefirstindicatedbythelitsystem-errorLEDontheoperatorinformationpaneloftheserver.If
thisLEDislit,oneormoreLEDselsewhereintheservermightalsobelitandcandirectyoutothesource
oftheerror.

BeforeyouworkinsidetheservertoviewtheLEDs,readthe“Safety”onpagev
static-sensitivedevices”onpage86

Ifanerroroccursoryoususpectasystemerror,dothefollowing:

1.Checktheoperatorinformationpanelonthefrontoftheserver.Ifthesystem-errorLEDislit,itconfirms
thatanerrorhasoccurred.

2.ChecktheIMM2eventlogandthesystem-errorlogforinformationabouttheerror.

3.Lookatthesystemservicelabelinsidethecoveroftheserver,whichgivesanoverviewofinternal
components.Thislabelalsousuallyincludeshelpfulinstructionstohelpyoucorrecttheerror.

ForthelocationsoftheerrorLEDs,see“System-boardLEDs”onpage22.

ThefollowingtabledescribestheLEDsonthesystemboardandsuggestedactionstocorrectthedetected
problems:

•IMM2heartbeatLED:Whentheserverisconnectedtopower,thisLEDflashesquicklytoindicatethatthe
IMM2codeisloading.Whentheloadingiscompleted,theLEDstopsflashingquicklyandthenflashes
slowly,whichmeansthattheIMM2iffullyoperationalandyoucanpressthepower-controlbuttonto
starttheserver.

IftheLEDdoesnotbeginflashingwithin30secondsaftertheserverisconnectedtopower,dothe
following:

1.(Trainedtechnicianonly)Recoverthefirmware.See“Recoveringtheserverfirmware(UEFIupdate
failure)”onpage72.

2.(Trainedtechnicianonly)Replacethesystemboard.

•System-errorLED:WhentheLEDislit,itindicatesthatthemicroprocessorVRDand/orpowervoltage
regulatorshavefailed.Then,youneedtoasktrainedtechniciantoreplacethesystemboard.

•CPLDheartbeatLED:IftheLEDflashesat1Hz,itisfunctioningproperlyandnoactionisnecessary.If
theLEDisnotflashing,replacethesystemboard(Trainedtechnicianonly).

.

and“Handling

Power-supplyLEDs

Thissectiondescribesthepower-supplyLEDsontherearoftheserverandthesuggestedactionsto
correctthedetectedproblems.

Thefollowingminimumconfigurationisrequiredfortheservertostart:

•Onemicroprocessor

•One4GBDIMM

•Powersupply

52LenovoSystemx3250M6InstallationandServiceGuide

•Powercord

•Fourcoolingfans

ForthelocationsoftheLEDsandconnectorsontherearoftheserver,see“Rearview”onpage15.

Thefollowingtabledescribestheproblemsthatareindicatedbyvariouscombinationsofthepower-supply
LEDsandsuggestedactionstocorrectthedetectedproblems.

Table6.Power-supplyLEDs

ac

power

LED

OnOnOff
OffOffOff

OnOffOff

OnOffor

OnOnOn

dcpower

LED

Flashing

Power-supply

errorLED

On

DescriptionAction

NormaloperationNoactionneeded.
Noacpowertothe

serveroraproblem
withtheacpower
source.

Thissymptomisa
normalcondition
whennoacpower
ispresent.

Faultysystemboard
orfaultypower
supply

Thesymptom
typicallyindicates
thatapowersupply
isnotfullyseated.
Thisisanormal
conditionbefore
turningonthe
system.

FaultypowersupplyReplacethepowersupply.

Powersupplyis
faultybutstill
operational.

1.Checktheacpowertotheserver.

2.Makesurethatthepowercordisconnectedtoa
functioningpowersource.

3.Restarttheserver.Iftheerrorremains,check
thepower-supplyLEDs.

4.Iftheproblemremains,replacethe
power-supply.

1.Turnofftheserveranddisconnectthepower
cordfromtheserver;then,reconnectthepower
cord.

2.Ifthesystemboarderror(fault)LEDisnotlit,
replacethepowersupply.

3.(Trainedtechnicianonly)Ifthesystemboard
errorLEDislit,replacethesystemboard.

Replacethepowersupply.

SystempulseLEDs

ThissectiondescribesthesystempulseLEDsonthesystemboardthatmonitorsthesystempower-onand
power-offandbootprogress.

ThefollowingLEDsareonthesystemboardandmonitorthesystempower-onandpower-offsequencing
andbootprogress.ForthelocationoftheseLEDs,see“System-boardLEDs”onpage22.

CPLDheartbeatLED:IftheLEDflashesat1Hz,itisfunctioningproperlyandnoactionisnecessary.Ifthe
LEDisnotflashing,replacethesystemboard(Trainedtechnicianonly).

IMM2heartbeatLED:TheLEDstatusshowsthefollowingdifferentstagesoftheIMM2heartbeatsequencing
process:

Chapter5.Troubleshooting53

1.WhenthisLEDisblinkingfast(approximately4Hz),thisindicatesthattheIMM2codeisintheloading
process.

2.WhenthisLEDgoesoffmomentarily,thisindicatesthattheIMM2codehasloadedcompletely.

3.WhenthisLEDgoesoffmomentarilyandthenstartsblinkingslowing(approximately1Hz),thisindicates
thatIMM2isfullyoperational.Y oucannowpressthepower-controlbuttontopowerontheserver.

4.(Trainedtechnicianonly)IfthisLEDdoesnotblinkwithin30secondsofconnectingapowersourceto
theserver,replacethesystemboard.

Eventlogs

Errorcodesandmessagesarerecordedinvariouseventlogs,includingthePOSTeventlog,system-event
log,IntegratedManagementModuleII(IMM2)eventlog,andDSAeventlog.

•POSTeventlog:Thislogcontainsthemostrecenterrorcodesandmessagesthatweregenerated
duringthePOST.Y oucanviewthecontentsofthePOSTeventlogfromSetupUtility.See“Startingthe
SetupUtilityprogram”onpage27
“UEFI(POST)errorcodes”onpage489.

•System-eventlog:ThislogcontainsPOSTandsystemmanagementinterrupt(SMI)eventsandall
eventsthataregeneratedbythebaseboardmanagementcontrollerthatisembeddedintheIntegrated
ManagementModuleII(IMM2).Youcanviewthecontentsofthesystem-eventlogthroughSetup
UtilityandthroughtheDynamicSystemAnalysis(DSA)program(asIPMIeventlog).Thesystem-event
logislimitedinsize.Whenitisfull,newentrieswillnotoverwriteexistingentries;therefore,youmust
periodicallyclearthesystem-eventlogthroughtheSetupUtility.Whenyouaretroubleshootinganerror,
youmighthavetosaveandthenclearthesystem-eventlogtomakethemostrecenteventsavailablefor
analysis.Formoreinformationaboutthesystem-eventlog,seeAppendixA“IntegratedManagement
ModuleII(IMM2)errormessages”onpage173

Messagesarelistedontheleftsideofthescreen,anddetailsabouttheselectedmessagearedisplayed
ontherightsideofthescreen.Tomovefromoneentrytothenext,usetheupanddownarrowkeys.

SomeIMM2sensorscauseassertioneventstobeloggedwhentheirsetpointsarereached.When
asetpointconditionnolongerexists,acorrespondingeventislogged.However,notalleventsare
assertion-typeevents.

•IntegratedManagementModuleII(IMM2)eventlog:ThislogcontainsafilteredsubsetofallIMM2,
POST,andsystemmanagementinterrupt(SMI)events.YoucanviewtheIMM2eventlogthroughthe
IMM2Webinterface.Formoreinformation,see“LoggingintotheWebinterface”onpage35
alsoviewtheIMM2eventlogthroughtheDynamicSystemAnalysis(DSA)program(astheASMevent
log).FormoreinformationaboutIMM2errormessages,seeAppendixA“IntegratedManagementModule
II(IMM2)errormessages”onpage173

•DSAeventlog:ThislogisgeneratedbytheDynamicSystemAnalysis(DSA)program,anditisa
chronologicallyorderedmergeofthesystem-eventlog(astheIPMIeventlog),theIMM2chassis-event
log(astheASMeventlog),andtheoperating-systemeventlogs.YoucanviewtheDSAeventlog
throughtheDSAprogram.See“Viewingeventlogswithoutrestartingtheserver”onpage55.Formore
informationaboutDSAandDSAmessages,see“DynamicSystemAnalysis”onpage56
“DSAdiagnostictestresults”onpage501

.FormoreinformationaboutPOSTerrorcodes,seeAppendixB

.

.Youcan

.

andAppendixC

.

ViewingeventlogsthroughSetupUtility

ToviewthePOSTeventlogorsystem-eventlogafterstartingtheserver,dothefollowing:

Step1.T urnontheserver.
Step2.Whentheprompt<F1>Setupisdisplayed,pressF1.Ifyouhavesetbothapower-onpassword

andanadministratorpassword,youmusttypetheadministratorpasswordtoviewtheeventlogs.

Step3.SelectSystemEventLoganddooneofthefollowing:

54LenovoSystemx3250M6InstallationandServiceGuide

•ToviewthePOSTeventlog,selectPOSTEventViewer.

•Toviewthesystem-eventlog,selectSystemEventLog.

Viewingeventlogswithoutrestartingtheserver

IftheserverisnothungandtheIMM2isconnectedtoanetwork,methodsareavailableforyoutoviewone
ormoreeventlogswithouthavingtorestarttheserver.

IfyouhaveinstalledLenovoToolsCenterSuiteCLI,youcanuseittoviewthesystem-eventlog(astheIPMI
eventlog),ortheIMM2eventlog(astheChassiseventlog),theoperating-systemeventlogs,orthemerged
LenovoToolsCenterSuiteCLIlog.YoucanalsouseDSAPreboottoviewtheselogs,althoughyoumust
restarttheserver.ToinstallLenovoToolsCenterSuiteCLIorcheckforanddownloadalaterversionof
LenovoToolsCenterSuiteCLIimage,goto:
https://support.lenovo.com/us/en/documents/LNVO-CENTER

IfIPMItoolisinstalledintheserver,youcanuseittoviewthesystem-eventlog.Mostrecentversions
oftheLinuxoperatingsystemcomewithalatestversionofIPMItool.ForanoverviewofIPMI,goto
http://www.ibm.com/developerworks/linux/blueprints/andclickUsingIntelligentPlatformManagement
Interface(IPMI)onLenovoLinuxplatforms.

YoucanviewtheIMM2eventlogthroughtheEventLoglinkintheIntegratedManagementModuleII(IMM2)
Webinterface.Formoreinformation,see“LoggingintotheWebinterface”onpage35

Thefollowingtabledescribesthemethodsthatyoucanusetoviewtheeventlogs,dependingonthe
conditionoftheserver.Thefirstthreeconditionsgenerallydonotrequirethatyourestarttheserver.

.

Table7.Methodsforviewingeventlogs

ConditionAction

Theserverisnothungandis
connectedtoanetwork(usingan
operatingsystemcontrollednetwork
ports).

Theserverisnothungandisnot
connectedtoanetwork(usingan
operatingsystemcontrollednetwork
ports).

Theserverisnothungandthe
IntegratedManagementModuleII
(IMM2)isconnectedtoanetwork.

Theserverishung,andno
communicationcanbemade
withtheIMM2.

Useanyofthefollowingmethods:

•RunLenovoT oolsCenterSuiteCLItoviewthesystemeventlog(requires
IPMIdriver)orcreateanoutputfilethatyoucansendtoLenovoservice
andsupport(usingftporlocalcopy).

•UseIPMItooltoviewthesystem-eventlog(requirestheIPMIdriver).

•UsetheWebbrowserinterfacetotheIMM2toviewthesystem-eventlog
locally(requiresRNDISUSBLANdriver).

•RunLenovoT oolsCenterSuiteCLItoviewthesystemeventlog(requires
IPMIdriver)orcreateanoutputfilethatyoucansendtoLenovoservice
andsupport(usingftporlocalcopy).

•UseIPMItooltoviewthesystem-eventlog(requirestheIPMIdriver).

•UsetheWebbrowserinterfacetotheIMM2toviewthesystem-eventlog
locally(requiresRNDISUSBLANdriver).

InaWebbrowser,typetheIPaddressfortheIMM2andgototheEventLog
page.Formoreinformation,see“ObtainingtheIMM2hostname”onpage34
and“LoggingintotheWebinterface”onpage35.

•IfDSAPrebootisinstalled,restarttheserverandpressF2tostartDSA
Prebootandviewtheeventlogs.Formoreinformation,see“RunningDSA
Prebootdiagnosticprogram”onpage57

•Alternatively,youcanrestarttheserverandpressF1tostarttheSetup
UtilityandviewthePOSTeventlogorsystem-eventlog.Formore
information,see“ViewingeventlogsthroughSetupUtility”onpage54

.

.

Clearingtheeventlogs

Tocleartheeventlogs,dothefollowing:

Chapter5.Troubleshooting55

Note:ThePOSTerrorlogisautomaticallyclearedeachtimetheserverrestarts.

Step1.T urnontheserver.
Step2.Whentheprompt<F1>Setupisdisplayed,pressF1.Ifyouhavesetbothapower-onpassword

andanadministratorpassword,youmusttypetheadministratorpasswordtoviewtheeventlogs.

Step3.T ocleartheIMM2system-eventlog,selectSystemEventLog➙ClearSystemEventLog,

then,pressEntertwice.

POST

Whenyouturnontheserver,itperformsaseriesofteststochecktheoperationoftheservercomponents
andsomeoptionaldevicesintheserver.Thisseriesoftestsiscalledpower-onself-test,orPOST.

Note:Youcannotviewtheserverstatusthroughbeepcodes.

Ifapower-onpasswordisset,youmusttypethepasswordwhenrequiredandthenpressEntertoallowthe
POSTtostartrunning.

IfaproblemisdetectedduringthePOST,anerrormessageisdisplayedonthescreenandalsosenttothe
POSTeventlog.Formoreinformation,seeAppendixB“UEFI(POST)errorcodes”onpage489.

IfPOSTdetectsaproblem,anerrormessageissenttothePOSTeventlog.Formoreinformation,see
“Eventlogs”onpage54.

DynamicSystemAnalysis

DynamicSystemAnalysis(DSA)collectsandanalyzessysteminformationtoaidindiagnosingserver
problems.LenovoprovidesDSAPrebooteditiontousers.

DSAcollectsthefollowinginformationabouttheserver:

•Drivehealthinformation

•EventlogsforServeRAIDcontrollersandserviceprocessors

•Hardwareinventory,includingPCIandUSBinformation

•Lightpathdiagnosticsstatus

•Networkinterfacesandsettings

•Performancedataanddetailsaboutprocessesthatarerunning

•RAIDcontrollerconfiguration

•Serviceprocessor(IntegratedManagementModuleII(IMM2))statusandconfiguration

•Systemconfiguration

•Vitalproductdataandfirmwareinformation

Forsystem-specificinformationabouttheactionthatyoushouldtakeasaresultofamessagethatDSA
generates,seeAppendixC“DSAdiagnostictestresults”onpage501

IfyoucannotfindaproblembyusingDSA,see“Solvingundeterminedproblems”onpage70forinformation
abouttestingtheserver.

.

Note:DSAPrebootmightappeartobeunresponsivewhenyoustarttheprogram.Thisisnormalsymptom
whiletheprogramloads.

56LenovoSystemx3250M6InstallationandServiceGuide

MakesurethattheserverhasthelatestversionoftheDSAcode.ToobtainDSAcodesandtheDynamic
SystemAnalysisInstallationandUser'sGuide,goto:

https://support.lenovo.com/us/en/documents/LNVO-DSA

DSAPreboot

DSAPrebootrunsoutsideoftheoperatingsystem;youmustrestarttheservertorunit.Itisprovidedinthe
flashmemoryontheserver,oryoucancreateabootablemediumsuchasaCDorDVDusingT oolsCenter
BootableMediaCreator(BoMC).Formoredetails,refertotheBoMCuserguide.Youcandownloadtheuser
guideat:
https://support.lenovo.com/us/en/documents/LNVO-BOMC

DSAPrebootincludesdiagnosticroutinesthatwouldbedisruptivetorunwithintheoperating-system
environment(suchasresettingdevices).Ithasagraphicaluserinterfacethatyoucanusetospecifywhich
diagnosticstorunandtoviewthediagnosticanddatacollectionresults.

DSAPrebootprovidesdiagnosticsforthefollowingsystemcomponents,iftheyareinstalled:

•EmulexEthernetcontroller

•Opticaldevices(CDorDVD)

•Tapedrives(SCSI,SAS,orSATA)

•Memory

•Microprocessor

•Checkpointpanel

•I2Cbus

•SASandSATAdrives

Ifyouareabletorestarttheserverorifyouneedcomprehensivediagnostics,useDSAPreboot.

FormoreinformationandtodownloadDSAPreboot,goto:
https://support.lenovo.com/us/en/documents/LNVO-DSA

RunningDSAPrebootdiagnosticprogram

Note:TheDSAmemorytestmighttakeupto30minutestofinish.Iftheproblemisnotamemoryproblem,

skipthememorytest.

ToruntheDSAPrebootdiagnosticprogram,dothefollowing:

Step1.Iftheserverisrunning,turnofftheserverandallattacheddevices.
Step2.T urnonallattacheddevices;then,turnontheserver.
Step3.Whentheprompt<F2>Diagnosticsisdisplayed,pressF2.

Note:TheDSAPrebootdiagnosticprogrammightappeartobeunresponsiveforanunusual
lengthoftimewhenyoustarttheprogram.Thisisnormalsymptomwhiletheprogramloads.The
loadingprocessmighttakeupto10minutes.

Step4.Optionally,selectQuittoDSAtoexitfromthestand-alonememorydiagnosticprogram.

Note:Afteryouexitthestand-alonememorydiagnosticenvironment,youmustrestarttheserver

toaccessthestand-alonememorydiagnosticenvironmentagain.
Step5.T ypeguitodisplaythegraphicaluserinterface,ortypecmdtodisplaytheDSAinteractivemenu.
Step6.Followtheinstructionsonthescreentoselectthediagnosticteststorun.

Chapter5.Troubleshooting57

Ifthediagnosticprogramdoesnotdetectanyhardwareerrorsbuttheproblemremainsduringnormalserver
operation,thediagnosticprogramerrormightbethecause.Ifyoususpectadiagnosticprogramerror,
seetheinformationthatcomeswithyourprogram.

Asingleproblemmightcausemorethanoneerrormessage.Whenthishappens,correctthecauseofthe
firsterrormessage.Theothererrormessagesusuallywillnotoccurthenexttimeyourunthediagnostic
programs.

Iftheserverishungduringtestingandyoucannotcontinue,restarttheserverandtryrunningtheDSA
Prebootdiagnosticprogramsagain.Iftheproblemremains,replacethecomponentthatwasbeingtested
whentheserverishung.

Diagnostictextmessages

Diagnostictextmessagesaredisplayedwhilethetestsarerunning.

Adiagnostictextmessagecontainsoneofthefollowingresults:

Passed:Thetestwascompletedwithoutanyerrors.

Failed:Thetestdetectedanerror.

Aborted:Thetestcouldnotproceedbecauseoftheserverconfiguration.

Additionalinformationconcerningtestfailuresisavailableintheextendeddiagnosticresultsforeachtest.

ViewingthetestlogresultsandtransferringtheDSAcollection

Toviewthetestlogfortheresultswhenthetestsarecompleted,dooneofthefollowing:

•ClicktheSuccesslinkintheStatuscolumn,ifyouarerunningtheDSAgraphicaluserinterface.

•Type:xtoexittheExecuteTestsmenu,ifyouarerunningtheDSAinteractivemenu.Then,select
completedteststoviewtheresults.

•SelectDiagnosticEventLoginthegraphicaluserinterface.

TotransferDSAPrebootcollectionstoanexternalUSBdevice,typethecopycommandintheDSA
interactivemenu.

YoucanalsosendtheDSAerrorlogtoLenovoserviceandsupporttoaidindiagnosingtheserverproblems.

Automatedservicerequest(callhome)

LenovoprovidesatoolthatcanautomaticallycollectandsenddataorcallLenovoSupportwhenanerror
isdetected.

ThistoolcanhelpLenovoSupportspeeduptheprocessofdiagnosingproblems.

ElectronicServiceAgent

ElectronicServiceAgent
softwareinventoryinformation.ItalsoreportsserviceableproblemsdirectlytoLenovoSupport.

™

monitors,tracks,andcapturessystemhardwareerrorsaswellashardwareand

Althoughyoucancollectthesesystemdatamanually,ElectronicServiceAgentcouldalsobea
goodalternativebecauseitusesminimalsystemresourcesandcanbeeasilydownloadedfrom
http://www-01.ibm.com/support/esa/.

58LenovoSystemx3250M6InstallationandServiceGuide

Errormessages

LenovoprovideerrormessagesontheWebsiteandPDFfile.IfyouareviewingtheWebsite,thelistof
errorcodesandmessagesforUEFI/POST,IMM2,andDSAthataregeneratedwhenaproblemisdetected
willdisplay.

IfyouareviewingPDFfile,refertothefollowingtopics:

•AppendixA“IntegratedManagementModuleII(IMM2)errormessages”onpage173

•AppendixB“UEFI(POST)errorcodes”onpage489

•AppendixC“DSAdiagnostictestresults”onpage501

Troubleshootingbysymptom

Usethetroubleshootingtablestofindsolutionstoproblemsthathaveidentifiablesymptoms.

Ifyoucannotfindasolutiontotheprobleminthesetables,seeAppendixC“DSAdiagnostictestresults”on
page501
57foradditionalinformationaboutrunningtheDSAPrebootprogram.Foradditionalinformationtohelp
yousolveproblems,see“Starthere”onpage45.

Notes:

•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.

•Ifanactionstepisprecededby'(Trainedtechnicianonly)',thatstepmustbeperformedonlybyatrained
technician.

•GototheLenovosupportWebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,
hints,tips,andnewdevicedriversortosubmitarequestforinformation.

forinformationabouttestingtheserverand“RunningDSAPrebootdiagnosticprogram”onpage

Ifyouhaveaddednewsoftwareoranewoptionaldeviceandtheserverisnotworking,dothefollowing
beforeyouusethetroubleshootingtables:

Step1.Checkthesystem-errorLEDontheoperatorinformationpanel;ifitislit,checkthelightpath

diagnosticsLEDs(see“Lightpathdiagnostics”onpage51).
Step2.Removethesoftwareordevicethatyoujustadded.
Step3.RunDynamicSystemAnalysis(DSA)todeterminewhethertheserverisrunningproperly(see

AppendixC“DSAdiagnostictestresults”onpage501).
Step4.Reinstallthenewsoftwareornewdevice.

Generalproblems

Table8.Generalsymptomsandactions

SymptomAction

Acoverlatchisbroken,an
LEDisnotworking,orasimilar
problemhasoccurred.

Theserverishungwhilethe
screenison.Y oucannotstart
SetupUtilitybypressingF1.

IfthepartisaCRU,replaceit.Ifthepartisamicroprocessororthesystemboard,
thepartmustbereplacedbyatrainedtechnician.

See“Nx-bootfailure”onpage74and“Recoveringtheserverfirmware(UEFIupdate
failure)”onpage72

.

Chapter5.Troubleshooting59

Opticaldriveproblems

Table9.Opticaldrivesymptomsandactions

SymptomAction

Theopticaldriveisnot
recognized.

ACDorDVDisnotworking
properly.

Theopticaldrivetrayisnot
working.

1.Makesurethat:

•TheSATAconnectortowhichtheopticaldriveisattached(primaryor
secondary)isenabledinSetupUtility.

•Allcablesandjumpersareinstalledcorrectly.

•Thecorrectdevicedriverisinstalledfortheopticaldrive.

2.Runtheopticaldrivediagnosticprograms.

3.Reseatthefollowingcomponents:
a.Opticaldrive
b.Opticaldrivecable

4.Replacethecomponentslistedinstep3oneatatime,intheordershown,
restartingtheservereachtime.

5.(Trainedtechnicianonly)Replacethesystemboard.

1.CleantheCDorDVD.

2.ReplacetheCDorDVDwithnewCDorDVDmedia.

3.Runtheopticaldrivediagnosticprograms.

4.Checktheconnectorandsignalcableforbentpinsordamage.

5.Reseattheopticaldrive.

6.Replacetheopticaldrive.

1.Makesurethattheserveristurnedon.

2.Inserttheendofastraightenedpaperclipintothemanualtray-releasehole.

3.Reseattheopticaldrive.

4.Replacetheopticaldrive.

Harddiskdriveproblems

Table10.Harddiskdrivesymptomsandactions

SymptomAction

Notalldrivesarerecognizedby
theharddiskdrivediagnostic
test.

Theserverstopsresponding
duringtheharddiskdrive
diagnostictest.

Aharddiskdrivewasnot
detectedwhiletheoperating
systemwasbeingstarted.

Aharddiskdrivepassesthe
diagnosticFixedDiskT est,but
theproblemremains.

60LenovoSystemx3250M6InstallationandServiceGuide

Removethedrivethatisindicatedbythediagnostictests;then,runtheharddisk
drivediagnostictestagain.Iftheremainingdrivesarerecognized,replacethedrive
thatyouremovedwithanewone.

Removetheharddiskdrivethatwasbeingtestedwhentheserverstopped
responding,andrunthediagnostictestagain.Iftheharddiskdrivediagnostictest
runssuccessfully,replacethedrivethatyouremovedwithanewone.

Reseatallharddiskdrivesandcables;then,runtheharddiskdrivediagnostictest.

RunthediagnosticSCSIFixedDiskTest.See“RunningDSAPrebootdiagnostic
program”onpage57
Note:ThistestisnotavailableonserversthathaveRAIDarraysorserversthathave
SATAharddiskdrives.

.

Table10.Harddiskdrivesymptomsandactions(continued)

SymptomAction

Aharddiskdrivehasfailed,
andtheassociatedyellowhard
diskdrivestatusLEDislit.
(hot-swapharddiskdrives)

Anewlyinstalledharddisk
driveisnotrecognized.

Multipleharddiskdrivesfail.

Makesurethattheharddiskdrive,RAIDcard,andserverdevicedriversand
firmwareareatthelatestlevel.

1.ReconfiguretheintegratedSAS/SATAcontrollerwithRAIDcapabilitiesandthe

devicesthatareattachedtoit.

2.RuntheDSAdiskdrivetest.See“DynamicSystemAnalysis”onpage56.

3.Ifthedrivefailsthetest,replacethedrive.

1.ObservetheassociatedyellowharddiskdrivestatusLED.IftheLEDislit,it

indicatesadrivefault.

2.IftheLEDislit,removethedrivefromthebay,wait45seconds,andreinsert

thedrive,makingsurethatthedriveassemblyconnectstothehard-disk-drive
backplane.

3.ObservetheassociatedgreenharddiskdriveactivityLEDandtheyellow

statusLED:

•IfthegreenactivityLEDisflashingandtheyellowstatusLEDisnotlit,the
driveisrecognizedbythecontrollerandisworkingcorrectly.RuntheDSA
harddiskdrivetesttodeterminewhetherthedriveisdetected.

•IfthegreenactivityLEDisflashingandtheyellowstatusLEDisflashing
slowly,thedriveisrecognizedbythecontrollerandisrebuilding.

•IfneitherLEDislitorflashing,checkthehard-disk-drivebackplane(goto
step4).

•IfthegreenactivityLEDisflashingandtheyellowstatusLEDislit,replace
thedrive.IftheactivityoftheLEDsremainsthesame,gotostep4.Ifthe
activityoftheLEDschanges,returntostep1.

4.Makesurethatthehard-disk-drivebackplaneiscorrectlyseated.Whenitis
correctlyseated,thedriveassembliescorrectlyconnecttothebackplane
withoutbowingorcausingmovementofthebackplane.

5.Reseatthebackplanepowercableandrepeatsteps1through3.

6.Reseatthebackplanesignalcableandrepeatsteps1through3.

7.Suspectthebackplanesignalcableorthebackplane:

•Replacetheaffectedbackplanesignalcable.

•Replacetheaffectedbackplane.

8.RuntheDSAtestsfortheSAS/SATAadapterandharddiskdrives.See
“DynamicSystemAnalysis”onpage56.

•Iftheadapterpassesthetestbutthedrivesarenotrecognized,replacethe

backplanesignalcableandrunthetestsagain.

•Replacethebackplane.

•Iftheadapterfailsthetest,disconnectthebackplanesignalcablefromthe

adapterandrunthetestsagain.

•Iftheadapterfailsthetest,replacetheadapter.

9.See“Problemdeterminationtips”onpage71.

Multipleharddiskdrivesare
offline.

Important:Someclustersolutionsrequirespecificcodelevelsorcoordinatedcode
updates.Ifthedeviceispartofaclustersolution,verifythatthelatestlevelofcode
issupportedfortheclustersolutionbeforeyouupdatethecode.

1.Reviewthestoragesubsystemlogsforindicationsofproblemswithinthe
storagesubsystem,suchasbackplaneorcableproblems.

2.See“Problemdeterminationtips”onpage71.

Chapter5.Troubleshooting61

Table10.Harddiskdrivesymptomsandactions(continued)

SymptomAction

Areplacementharddiskdrive
doesnotrebuild.

Agreenharddiskdriveactivity
LEDdoesnotaccurately
representtheactualstateof
theassociateddrive.(hot-swap
harddiskdrives)

Ayellowharddiskdrive
statusLEDdoesnotaccurately
representtheactualstateofthe
associateddrive.(hot-swap
harddiskdrives)

1.Makesurethattheharddiskdriveisrecognizedbytheadapter(thegreenhard
diskdriveactivityLEDisflashing).

2.ReviewtheSAS/SATARAIDadapterdocumentationtodeterminethecorrect
configurationparametersandsettings.

1.IfthegreenharddiskdriveactivityLEDdoesnotflashwhenthedriveisinuse,
runtheDSAdiskdrivetest.See“DynamicSystemAnalysis”onpage56.

2.Useoneofthefollowingprocedures:

•Ifthedrivepassesthetest,replacethebackplane.

•Ifthedrivefailsthetest,replacethedrive.

1.IftheyellowharddiskdriveLEDandtheRAIDcardsoftwaredonotindicatethe
samestatusforthedrive,dothefollowing:

a.Turnofftheserver.
b.ReseattheSAS/SATAadapter.
c.Reseatthebackplanesignalcableandpowercable.
d.Reseattheharddiskdrive.
e.TurnontheserverandobservetheactivityoftheharddiskdriveLEDs.

2.See“Problemdeterminationtips”onpage71.

Hypervisorproblems

Table11.Hypervisorsymptomsandactions

SymptomAction

Ifanoptionalembedded
hypervisorflashdeviceisnot
listedintheexpectedboot
order,doesnotappearinthe
listofbootdevices,orasimilar
problemhasoccurred.

Intermittentproblems

Table12.Intermittentproblemsandactions

SymptomAction

Aproblemoccursonly
occasionallyandisdifficultto
diagnose.

1.Makesurethattheoptionalembeddedhypervisorflashdeviceisselectedon
thebootmanager<F12>SelectBootDeviceatstartup.

2.Makesurethattheembeddedhypervisorflashdeviceisseatedintheconnector
correctly.See“RemovingaUSBembeddedhypervisorflashdevice”onpage
115and“InstallingaUSBembeddedhypervisorflashdevice”onpage116.

3.Seethedocumentationthatcomeswiththeoptionalembeddedhypervisor
flashdeviceforsetupandconfigurationinformation.

4.Makesurethatothersoftwareworksontheserver.

1.Makesurethat:

•Allcablesandcordsareconnectedsecurelytotherearoftheserverand

attacheddevices.

•Whentheserveristurnedon,airisflowingfromthefangrille.Ifthereis

noairflow,thefanisnotworking.Thiscancausetheservertooverheat
andshutdown.

2.Checkthesystem-errorlogorIMM2eventlog.See“Eventlogs”onpage54.

62LenovoSystemx3250M6InstallationandServiceGuide

Keyboard,mouse,orUSB-deviceproblems

Table13.Keyboard,mouse,orUSB-devicesymptomsandactions

SymptomAction

Allorsomekeysonthe
keyboarddonotwork.

ThemouseorUSB-device
doesnotwork.

1.Makesurethat:

•Thekeyboardcableissecurelyconnected.

•Theserverandthemonitorareturnedon.

2.RuntheSetupUtilityandenabletheUSBdeviceoption.

3.IfthekeyboardtisconnectedtoaUSBhub,disconnectthekeyboardfromthe

hubandconnectitdirectlytotheserver.

4.Replacethekeyboard.

1.Makesurethat:

•ThemouseorUSBdevicecableissecurelyconnectedtotheserver.

•ThemouseorUSBdevicedriversareinstalledcorrectly.

•Theserverandthemonitorareturnedon.

•ThemouseoptionisenabledintheSetupUtility.

2.IfyouareusingaUSBmouseorUSBdeviceanditisconnectedtoaUSB

hub,disconnectthemouseorUSBdevicefromthehubandconnectitdirectly
totheserver.

3.ReplacethemouseorUSBdevice.

Memoryproblems

Note:EachtimeyouinstallorremoveaDIMM,youmustdisconnecttheserverfromthepowersource;

then,wait10secondsbeforerestartingtheserver.

Table14.Memoryproblemsandactions

SymptomAction

Theamountofsystemmemory
thatisdisplayedinSetupUtility
islessthantheamountof
installedphysicalmemory.

1.Makesurethat:

•NoerrorLEDsarelitontheoperatorinformationpanel.

•NoDIMMerrorLEDsarelitonthesystemboard.

•Thememorymodulesareseatedcorrectly.

•Y ouhaveinstalledthecorrecttypeofmemory.

•Ifyouchangedthememory,youupdatedthememoryconfigurationinthe
SetupUtility.

•Allbanksofmemoryareenabled.Theservermighthaveautomatically
disabledamemorybankwhenitdetectedaproblem,oramemorybank
mighthavebeenmanuallydisabled.

•Thereisnomemorymismatchwhentheserverisattheminimummemory
configuration.

2.ReseattheDIMMs,andthenrestarttheserver.

3.CheckthePOSTerrorlog:

•IfaDIMMwasdisabledbyasystem-managementinterrupt(SMI),replace
theDIMM.

•IfaDIMMwasdisabledbytheuserorbythePOST,reseattheDIMM;then,
runtheSetupUtilityandenabletheDIMM.

4.CheckthatallDIMMsareinitializedintheSetupUtility;then,runmemory
diagnostics.See“RunningDSAPrebootdiagnosticprogram”onpage57.

Chapter5.Troubleshooting63

Table14.Memoryproblemsandactions(continued)

SymptomAction

MultiplerowsofDIMMsina
branchareidentifiedasfailing.

Amemoryerroroccurs
indicatingthatonememory
moduleinachannelisfailing.

5.AddonepairofDIMMsatatime,makingsurethattheDIMMsineachpair
match.

6.ReseattheDIMM.

7.Re-enableallDIMMsusingtheSetupUtility,andthenrestarttheserver.

8.Replacethefollowingcomponentsoneatatime,intheordershown,restarting
theservereachtime:

a.DIMMs
b.(T rainedtechnicianonly)systemboard

1.ReseattheDIMMs;then,restarttheserver.

2.ReplacethefailingDIMM.

3.(Trainedtechnicianonly)Replacethesystemboard

Forexample,ifyoususpectmemorymoduleinslot1orslot2isfailing,dothe
following:

1.Exchangememorymoduleinslot1withmemorymoduleinslot3.

2.Restarttheserver.

3.Checkwhetherthiserrorstilloccurs.
a.Ifyes,itmeansthatmemorymoduleinslot2isfailing.Then,replace

memorymoduleinslot2withanewmemorymodule.

b.Ifno,itmeansthatmemorymoduleinslot1isfailing.Then,replacememory

moduleinslot1withanewmemorymodule.

Formoreinformation,refertothetipfilesat:
http://www.lenovo.com/support

Monitorproblems

SomeLenovomonitorshavetheirownself-tests.Ifyoususpectaproblemwithyourmonitor,seethe
documentationthatcomeswiththemonitorforinstructionsfortestingandadjustingthemonitor.Ifyou
cannotdiagnosetheproblem,callforservice.

Table15.Monitorandvideosymptomsandactions

SymptomAction

Testingthemonitor.

Thescreenisblank.

1.Makesurethatthemonitorcablesarefirmlyconnected.

2.Tryusingadifferentmonitorontheserver,ortryusingthemonitorthatisbeing
testedonadifferentserver.

3.Runthediagnosticprograms.Ifthemonitorpassesthediagnosticprograms,
theproblemmightbecausedbyavideodevicedriver.

4.(Trainedtechnicianonly)Replacethesystemboard.

1.IftheserverisattachedtoaKVMswitch,bypasstheKVMswitchtoeliminateit
asapossiblecauseoftheproblem:connectthemonitorcabledirectlytothe
correctconnectorontherearoftheserver.

2.Makesurethat:

•Theserveristurnedon.Ifthereisnopowertotheserver,see“Power

problems”onpage67

•Themonitorcablesareconnectedcorrectly.

•Themonitoristurnedonandthebrightnessandcontrastcontrolsare

adjustedcorrectly.

•NoPOSTerrorsaregeneratedwhentheserveristurnedon.

.

64LenovoSystemx3250M6InstallationandServiceGuide

Table15.Monitorandvideosymptomsandactions(continued)

SymptomAction

3.Makesurethatthecorrectserveriscontrollingthemonitor,ifapplicable.

4.Makesurethatdamagedserverfirmwareisnotaffectingthevideo.See

5.ObservethecheckpointLEDsonthesystemboard;ifthecodesarechanging,

6.Replacethefollowingcomponentsoneatatime,intheordershown,restarting

Themonitorworkswhen

1.Makesurethat:

youturnontheserver,but
thescreengoesblankwhen
youstartsomeapplication
programs.

2.Runvideodiagnostics.See“RunningDSAPrebootdiagnosticprogram”on

Themonitorhasscreen

1.Ifthemonitorself-testsshowthatthemonitorisworkingproperly,consider

jitter,orthescreenimageis
wavy,unreadable,rolling,or
distorted.

“Updatingthefirmware”onpage23

.

gotothenextstep.

theservereachtime:
a.Monitor
b.Videoadapter(ifoneisinstalled)
c.(Trainedtechnicianonly)Systemboard

•Theapplicationprogramisnotsettingadisplaymodethatishigherthan
thecapabilityofthemonitor.

•Y ouinstalledthenecessarydevicedriversfortheapplication.

page57

.

•Iftheserverpassesthevideodiagnostics,thevideoisgood.Then,youcan
referto“Solvingundeterminedproblems”onpage70.

•(Trainedtechnicianonly)Iftheserverfailsthevideodiagnostics,replace
thesystemboard.

thelocationofthemonitor.Magneticfieldsaroundotherdevices(suchas
transformers,appliances,fluorescents,andothermonitors)cancausescreen
jitterorwavy,unreadable,rolling,ordistortedscreenimages.Ifthishappens,
turnoffthemonitor.

Wrongcharactersappearon
thescreen.

Attention:Movingacolormonitorwhileitisturnedonmightcausescreen
discoloration.

Movethedeviceandthemonitoratleast305mm(12inches)apart,andturnon
themonitor.

Note:Non-Lenovomonitorcablesmightcauseunpredictableproblems.

2.Reseatthemonitorandcable.

3.Replacethefollowingcomponentsoneatatime,intheordershown,restarting
theservereachtime:

a.Monitor
b.(T rainedtechnicianonly)Systemboard

1.Ifthewronglanguageisdisplayed,updatetheserverfirmwaretothelatestlevel
(see“Updatingthefirmware”onpage23

)withthecorrectlanguage.

2.Reseatthemonitorandcable.

3.Replacethefollowingcomponentsoneatatime,intheordershown,restarting
theservereachtime:

a.Monitor
b.(T rainedtechnicianonly)Systemboard

Chapter5.Troubleshooting65

Networkconnectionproblems

Table16.Networkconnectionproblemsandactions

SymptomAction

LoginfailedbyusingLDAP
accountwithSSLenabled.

Optional-deviceproblems

Table17.Optional-deviceproblemsandactions

SymptomAction

ALenovooptionaldevicethat
wasinstalleddoesnotwork.

ALenovooptionaldevicethat
workedpreviouslydoesnot
worknow.

1.Makesurethatthelicensekeyisvalid.

2.Generateanewlicensekeyandloginagain.

1.Makesurethat:

•Thedeviceisdesignedfortheserver.Goto:
http://www.lenovo.com/serverproven/

•Y oufollowedtheinstallationinstructionsthatcamewiththedeviceandthe
deviceisinstalledcorrectly.

•Y ouhavenotloosenedanyotherinstalleddevicesorcables.

•Y ouupdatedtheconfigurationinformationintheSetupUtility.Whenever
memoryoranyotherdeviceischanged,youmustupdatetheconfiguration.

2.Resetthedevicethatyouinstalled.

3.Replacethedevicethatyouinstalled.

1.Makesurethatallofthecableconnectionsforthedevicearesecure.

2.Ifthedevicecomeswithtestinstructions,usethoseinstructionstotestthe
device.

3.Reseatthefailingdevice.

4.Replacethefailingdevice.

Operatingsystembootproblem

Table18.Operatingsystembootproblemandaction

SymptomAction

Youcannotbootautomatically
inthefollowingoperating
systems:

•SUSELinux
Server11withServicePack
1

•RedHat

®

®

EnterpriseLinux6

Enterprise

Torecreatethebootentrymanually,dothefollowing:

1.TurnontheserverandpressF1toenterSetupUtility.

2.SelectBootmanager.

3.SelectAddBootOption.

4.Selectthebootentrywiththestring“*.efi”

5.Typethedescriptionsuchas“OS_Install”.Then,selectCommitChanges.

Formoreinformation,refertothetipfilesat:
http://www.lenovo.com/support

66LenovoSystemx3250M6InstallationandServiceGuide

Powerproblems

Table19.Powerproblemsandactions

SymptomAction

Thepower-controlbuttondoes
notwork,andtheresetbutton
doesnotwork(theserverdoes
notstart).

Note:Thepower-control
buttonwillnotfunctionuntil
approximately20secondsafter
theserverhasbeenconnected
topower.

Theserverdoesnotturnoff.

Theserverunexpectedlyshuts
down,andtheLEDsonthe
operatorinformationpanelare
notlit.

1.Disconnecttheserverpowercords.

2.Reconnectthepowercords.

3.(Trainedtechnicianonly)Reseattheoperatorinformationpanelcable,andthen
repeatsteps1aand1b.

•(Trainedtechnicianonly)Iftheserverstarts,reseattheoperatorinformation

panel.Iftheproblemremains,replacetheoperatorinformationpanel.

•Iftheserverdoesnotstart,bypassthepower-controlbuttonbyusingthe

forcepower-onjumper.See“System-boardswitchesandjumpers”onpage

.Iftheserverstarts,reseattheoperatorinformationpanel.Iftheproblem

20
remains,replacetheoperatorinformationpanel.

4.Makesurethat:
a.Thepowercordsarecorrectlyconnectedtotheserverandtoaworking

electricaloutlet.
b.Thetypeofmemorythatisinstallediscorrect.
c.TheDIMMisfullyseated.
d.TheLEDsonthepowersupplydonotindicateaproblem.

5.Reseatthefollowingcomponents:
a.DIMMs
b.(T rainedtechnicianonly)Power-supplycablestoallinternalcomponents
c.(Trainedtechnicianonly)Powerswitchconnector

6.Replacethefollowingcomponentsoneatatime,intheordershown,restarting
theservereachtime:

a.DIMMs
b.Powersupply
c.(Trainedtechnicianonly)Systemboard

7.Ifyouinstalledanoptionaldevice,removeit,andrestarttheserver.Iftheserver
nowstarts,youmighthaveinstalledmoredevicesthanthetotaldevicesthat
powersupplycouldsupport.

8.See“Power-supplyLEDs”onpage52.

1.DeterminewhetheryouareusinganAdvancedConfigurationandPower
Interface(ACPI)oranon-ACPIoperatingsystem.Ifyouareusinganon-ACPI
operatingsystem,dothefollowing:

a.PressCtrl+Alt+Delete.
b.T urnofftheserverbypressingthepower-controlbuttonforfiveseconds.
c.Restarttheserver.
d.IftheserverfailsthePOSTandthepower-controlbuttondoesnotwork,

disconnectthepowercordforfiveseconds;then,reconnectthepower
cordandrestarttheserver.

2.IftheproblemremainsorifyouareusinganACPI-awareoperatingsystem,
suspectthesystemboard.

See“Solvingundeterminedproblems”onpage70

.

Chapter5.Troubleshooting67

Serialportproblems

Table20.Serialportproblemsandactions

SymptomAction

Thenumberofserialportsthat
areidentifiedbytheoperating
systemislessthanthenumber
ofinstalledserialports.

Aserialdevicedoesnotwork.1.Makesurethat:

1.Makesurethat:

•EachportisassignedauniqueaddressintheSetupUtilityandnoneofthe

•Theserial-portadapter(ifoneispresent)isseatedcorrectly.

2.Reseattheserialportadapter.

3.Replacetheserialportadapter.

•Thedeviceiscompatiblewiththeserver.

•Theserialportisenabledandisassignedauniqueaddress.

•Thedeviceisconnectedtothecorrectconnector.

2.Reseatthefollowingcomponents:
a.Failingserialdevice
b.Serialcable

3.Replacethefollowingcomponentsoneatatime,intheordershown,restarting
theservereachtime:

a.Failingserialdevice
b.Serialcable
c.(Trainedtechnicianonly)Systemboard

serialportsaredisabled.

ServerGuideproblems

Table21.ServerGuideproblemsandactions

SymptomAction

TheServerGuideSetupand
InstallationCDwillnotstart.

TheServeRAIDManager
programcannotviewall
installeddrives,orthe
operatingsystemcannot
beinstalled.

Theoperating-system
installationprogram
continuouslyloops.

TheServerGuideprogramwill
notstarttheoperating-system
CD.

Theoperatingsystemcannot
beinstalled;theoptionisnot
available.

1.MakesurethattheserversupportstheServerGuideprogramandhasa
startable(bootable)DVDdrive.

2.Ifthestartup(boot)sequencesettingshavebeenchanged,makesurethatthe
DVDdriveisthefirstinthestartupsequence.

3.IfmorethanoneDVDdriveisinstalled,makesurethatonlyonedriveissetas
theprimarydrive.StarttheCDfromtheprimarydrive.

1.Makesurethattheharddiskdriveisconnectedcorrectly.

2.MakesurethattheSASharddiskdrivecablesaresecurelyconnected.

Makemorespaceavailableontheharddisk.

Makesurethattheoperating-systemCDissupportedbytheServerGuide
program.Foralistofsupportedoperating-systemversions,goto
http://www.ibm.com/support/entry/portal/docdisplay?lndocid=SERV-GUIDE,click
thelinkforyourServerGuideversion,andscrolldowntothelistofsupported
MicrosoftWindowsoperatingsystems.

Makesurethattheserversupportstheoperatingsystem.Ifitdoes,eithernological
driveisdefined(SCSIRAIDservers),ortheServerGuideSystemPartitionisnot
present.RuntheServerGuideprogramandmakesurethatsetupiscomplete.

68LenovoSystemx3250M6InstallationandServiceGuide

Softwareproblems

Table22.Softwareproblemsandactions

SymptomAction

Yoususpectasoftware
problem.

USBconnectorproblems

Table23.USBconnectorproblemsandactions

SymptomAction

AUSBdevicedoesnotwork.

1.Todeterminewhethertheproblemiscausedbythesoftware,makesurethat:

•Theserverhastheminimummemorythatisneededtousethesoftware.For
memoryrequirements,seetheinformationthatcomeswiththesoftware.If
youhaveinstalledanadapteroramemorymodule,theservermighthave
amemory-addressconflict.

•Thesoftwareisdesignedtooperateontheserver.

•Othersoftwareworksontheserver.

•Thesoftwareworksonanotherserver.

2.Ifyoureceivedanyerrormessageswhenusingthesoftware,seetheinformation
thatcomeswiththesoftwareforadescriptionofthemessagesandsuggested
solutionstotheproblem.

3.Contactthesoftwarevendor.

1.Makesurethat:

•ThecorrectUSBdevicedriverisinstalled.

•TheoperatingsystemsupportsUSBdevices.

2.MakesurethattheUSBconfigurationoptionsaresetcorrectlyintheSetup
Utility.Formoreinformation,see“UsingtheSetupUtilityprogram”onpage26.

3.IfyouareusingaUSBhub,disconnecttheUSBdevicefromthehuband
connectitdirectlytotheserver.

Solvingpowerproblems

Powerproblemscanbedifficulttosolve.Forexample,ashortcircuitcanexistanywhereonanyofthe
powerdistributionbuses.Usually,ashortcircuitwillcausethepowersubsystemtoshutdownbecauseof
anovercurrentcondition.Todiagnoseapowerproblem,usethefollowinggeneralprocedure:

Step1.T urnofftheserveranddisconnectallpowercords.
Step2.Checkforloosecablesinthepowersubsystem.Besides,checkforshortcircuits,forexample,ifa

loosescrewiscausingashortcircuitonacircuitboard.

Step3.T urnontheserverandcheckthelitLEDsonthesystemboard.See“System-boardLEDs”

onpage22.
Step4.T urnofftheserveranddisconnectallpowercords.
Step5.Removetheadaptersanddisconnectthecablesandpowercordstoallinternalandexternal

devicesuntiltheserverisattheminimumconfigurationthatisrequiredfortheservertostart.See

“Solvingundeterminedproblems”onpage70.
Step6.Reconnectallacpowercordsandturnontheserver.Iftheserverstartssuccessfully,turnoffthe

server,reseattheadapters,andthenturnontheserver.Repeattheoperationtoreseatother

devicesoneatatimeuntiltheproblemisisolated.

Iftheserverdoesnotstartfromtheminimumconfiguration,see“Power-supplyLEDs”onpage52toreplace
thecomponentsintheminimumconfigurationoneatatimeuntiltheproblemisisolated.

Chapter5.Troubleshooting69

SolvingEthernetcontrollerproblems

ThemethodthatyouusetotesttheEthernetcontrollerdependsonwhichoperatingsystemyouare
using.ForinformationaboutEthernetcontrollers,seetheEthernetcontrollerdevice-driverreadmefileand
theoperating-systemdocumentation.

Trythefollowingprocedures:

Step1.Makesurethatthecorrectdevicedrivers,whichcomewiththeserver,areinstalledandthat

theyareatthelatestlevel.

Step2.MakesurethattheEthernetcableisinstalledcorrectly.

•Thecablemustbesecurelyattachedatallconnections.Ifthecableisattachedbuttheproblem
remains,tryadifferentcable.

•IfyousettheEthernetcontrollertooperateat100Mbps,youmustuseCategory5cabling.

•Ifyoudirectlyconnecttwoservers(withoutahub),orifyouarenotusingahubwithXports,
useacrossovercable.TodeterminewhetherahubhasanXport,checktheportlabel.Ifthe
labelcontainsanX,thehubhasanXport.

Step3.Determinewhetherthehubsupportsauto-negotiation.Ifitdoesnot,tryconfiguringtheintegrated

Ethernetcontrollermanuallytomatchthespeedandduplexmodeofthehub.

Step4.ChecktheEthernetcontrollerLEDsontherearpaneloftheserver.TheseLEDsindicatewhether

thereisaproblemwiththeconnector,cable,orhub.

•TheEthernetlinkstatusLEDislitwhentheEthernetcontrollerreceivesalinkpulsefromthehub.
IftheLEDisoff,theremightbeadefectiveconnectororcableoraproblemwiththehub.

•TheEthernettransmit/receiveactivityLEDislitwhentheEthernetcontrollersendsorreceives
dataovertheEthernetnetwork.IftheEthernettransmit/receiveactivityLEDisoff,makesure
thatthehubandnetworkareoperatingandthatthecorrectdevicedriversareinstalled.

Step5.ChecktheLANactivityLEDontherearoftheserver.TheLANactivityLEDislitwhendataisactive

ontheEthernetnetwork.IftheLANactivityLEDisoff,makesurethatthehubandnetworkare

operatingandthatthecorrectdevicedriversareinstalled.
Step6.Checkforoperating-system-specificcausesoftheproblem.
Step7.Makesurethatthedevicedriversontheclientandserverareusingthesameprotocol.

IftheEthernetcontrollerstillcannotconnecttothenetworkbutthehardwareappearstobeworking,the
networkadministratormustinvestigateotherpossiblecausesoftheerror.

Solvingundeterminedproblems

IfDynamicSystemAnalysis(DSA)cannotdiagnosethefailureoriftheserverisinoperative,usethe
informationinthissectiontosolvetheundeterminedproblems.

Ifyoususpectthatasoftwareproblemiscausingfailures(continuousorintermittent),see“Software
problems”onpage69.

CorrupteddatainCMOSmemoryorcorruptedUEFIfirmwarecancauseundeterminedproblems.Toreset
theCMOSdata,usetheCMOSclearjumper(JP1)tocleartheCMOSmemoryandoverridethepower-on
password.See“System-boardconnectors”onpage19
firmwareiscorrupted,see“Recoveringtheserverfirmware(UEFIupdatefailure)”onpage72.

Ifthepowersuppliesareworkingproperly,dothefollowing:

70LenovoSystemx3250M6InstallationandServiceGuide

formoreinformation.IfyoususpectthattheUEFI

Step1.T urnofftheserver.
Step2.Makesurethattheserveriscabledcorrectly.
Step3.Removeordisconnectthefollowingdevices,oneatatime,untilyoufindthefailure.Turnonthe

serverandreconfigureiteachtime.

•Anyexternaldevices(suchasprinter,mouse,andnon-Lenovodevices.

•Surge-suppressordevice(ontheserver).

•Eachadapter.

•Harddiskdrives.

Note:Theminimumconfigurationrequiredfortheservertostartisonemicroprocessorandone4
GBDIMM.

Step4.T urnontheserver.Iftheproblemremains,suspectthefollowingcomponentsinthefollowingorder:

1.Powersupply

2.Memory

3.Microprocessor

4.Systemboard

Iftheproblemissolvedwhenyouremoveanadapterfromtheserverbuttheproblemrecurswhenyou
reinstallthesameadapter,suspecttheadapter;iftheproblemrecurswhenyoureplacetheadapterwith
adifferentone,suspecttherisercard.

Ifyoususpectanetworkingproblemandtheserverpassesallthesystemtests,suspectanetworkcabling
problemthatisexternaltotheserver.

Problemdeterminationtips

Becauseofthevarietyofhardwareandsoftwarecombinationsthatcanencounter,usethefollowing
informationtoassistyouinproblemdetermination.Ifpossible,havethisinformationavailablewhen
requestingassistancefromLenovo.

ThemodelnumberandserialnumberoftheserverareontheIDlabelattachedonthefrontbezel.

Figure13.IDlabelonthefrontoftheserver

•Machinetypeandmodel

•Microprocessororharddiskdriveupgrades

•Failuresymptom
–Doestheserverfailthediagnostictests?

–Whatoccurs?When?Where?
–Doesthefailureoccuronasingleserveroronmultipleservers?

Chapter5.Troubleshooting71

–Isthefailurerepeatable?
–Hasthisconfigurationeverworked?
–Whatchanges,ifany,weremadebeforetheconfigurationfailed?
–Isthistheoriginalreportedfailure?

•Diagnosticprogramtypeandversionlevel

•Hardwareconfiguration(printscreenofthesystemsummary)

•UEFIfirmwarelevel

•IMMfirmwarelevel

•Operatingsystemsoftware

Youcansolvesomeproblemsbycomparingtheconfigurationandsoftwaresetupsbetweenworkingand
nonworkingservers.Whenyoucompareserverstoeachotherfordiagnosticpurposes,considerthem
identicalonlyifallthefollowingfactorsarethesameinalltheservers:

•Machinetypeandmodel

•UEFIfirmwarelevel

•IMMfirmwarelevel

•Adaptersandattachments,inthesamelocations

•Addressjumpers,terminators,andcabling

•Softwareversionsandlevels

•Diagnosticprogramtypeandversionlevel

•Configurationoptionsettings

•Operating-systemcontrol-filesetup

ForinformationaboutcallingLenovoforservice,seeAppendixD“Gettinghelpandtechnicalassistance”on
page659

.

Recoveringtheserverfirmware(UEFIupdatefailure)

Important:Someclustersolutionsrequirespecificcodelevelsorcoordinatedcodeupdates.Ifthedevice

ispartofaclustersolution,verifythatthelatestlevelofcodeissupportedfortheclustersolutionbefore
youupdatethecode.

Iftheserverfirmwarehasbecomecorrupted,suchasfromapowerfailureduringanupdate,youcan
recovertheserverfirmwareinthefollowingways:

•In-bandmethod:Recoverserverfirmware,usingeitherthebootblockjumper(AutomatedBoot
Recovery)oraserverfirmwareupdatepackage.

•Out-of-bandmethod:UsetheIMM2Webinterfacetoupdatethefirmwareandthelatestserverfirmware
updatepackage.

Note:Youcanobtainaserver-firmwareupdatepackagethroughoneofthefollowingways:

•Searchanddownloadtheupdatepackagefromhttp://www.lenovo.com/support.

•ContactyourLenovoservicerepresentative.Phonenumbersareavailableathttp://www.ibm.com/services
orhttp://www.ibm.com/planetwide.

Theflashmemoryoftheserverconsistsofaprimarybankandabackupbank.Youmustmaintainabootable
UEFIfirmwareimageinthebackupbank.Iftheserverfirmwareintheprimarybankbecomescorrupted,

72LenovoSystemx3250M6InstallationandServiceGuide

youcanmanuallybootthebackupbankwiththeUEFIbootbackupjumper(JP16).Inthecaseofimage
corruption,thiswilloccurautomaticallywiththeAutomatedBootRecoveryfunction.

In-bandmanualrecoverymethod

Torecovertheserverfirmwareandrestoretheserveroperationtotheprimarybank,dothefollowing:

Step1.Read“Safety”onpagevand“Beforeremovingorinstallingservercomponents”onpage85.
Step2.T urnofftheserver,anddisconnectallpowercordsandexternalcables.
Step3.Unlockandremovetheservercover.See“Removingtheservercover”onpage86.
Step4.LocatetheUEFIbootbackupjumperonthesystemboard.See“System-boardswitchesand

jumpers”onpage20

Step5.MovetheUEFIbootbackupjumperfrompins1and2topins2and3toenabletheUEFIrecovery

mode.
Step6.Reinstalltheservercover;then,reconnectallpowercords.
Step7.Restarttheserver.Thesystembeginsthepower-onself-test(POST).
Step8.Boottheservertoanoperatingsystemthatissupportedbythefirmwareupdatepackagethat

youdownloaded.
Step9.Performthefirmwareupdatebyfollowingtheinstructionsthatareinthefirmwareupdatepackage

readmefile.
Step10.Turnofftheserveranddisconnectallpowercordsandexternalcables,andthenremovetheserver

cover.See“Removingtheservercover”onpage86
Step11.MovetheUEFIbootbackupjumperfrompins2and3backtotheprimaryposition(pins1and2).
Step12.Reinstallthecover.See“Installingtheservercover”onpage87.
Step13.Reconnectthepowercordandanycablesthatyouremoved.
Step14.Turnontheserver.Thesystembeginsthepower-onself-test(POST).Ifthisdoesnotrecoverthe

primarybank,continuewiththefollowingsteps.
Step15.Removetheservercover.See“Removingtheservercover”onpage86.
Step16.ResettheCMOSbyremovingthecoin-cellbattery.See“Removingthecoin-cellbattery”on

page124.
Step17.Leavethecoin-cellbatteryoutoftheserverforapproximately5to15minutes.
Step18.Reinstallthecoin-cellbattery.See“Installingthecoin-cellbattery”onpage125.
Step19.Reinstallthecover.See“Installingtheservercover”onpage87.
Step20.Reconnectthepowercordandanycablesthatyouremoved.
Step21.Turnontheserver.Thesystembeginsthepower-onself-test(POST).
Step22.Iftheserecoveryeffortsfail,contactyourLenovoservicerepresentativeforsupport.

.

.

In-bandautomatedbootrecoverymethod

Note:UsethismethodthereisalogentryorBootingBackupImagedisplayedonthefirmwaresplashscreen;

otherwise,usethein-bandmanualrecoverymethod.

Beforetheautomatedbootrecoveryprocessstarts,observethefollowing:

•Boottheservertoanoperatingsystemthatissupportedbythefirmwareupdatepackagethatyou

downloaded.

•Performthefirmwareupdatebyfollowingtheinstructionsthatareinthefirmwareupdatepackage

readmefile.

Chapter5.Troubleshooting73

Out-of-bandmethod

SeetheIMM2documentation(IntegratedManagementModuleIIUser'sGuide)at
http://publib.boulder.ibm.com/infocenter/systemx/documentation/topic/com.lenovo.sysx.imm2.doc/
product_page.html.

Automatedbootrecovery(ABR)

Whiletheserverisstarting,iftheintegratedmanagementmoduleIIdetectsproblemswiththeserver
firmwareintheprimarybank,theserverautomaticallyswitchestothebackupfirmwarebankandgives
youtheopportunitytorecoverthefirmwareintheprimarybank.ForinstructionsforrecoveringtheUEFI
firmware,see“Recoveringtheserverfirmware(UEFIupdatefailure)”onpage72
thefirmwareintheprimarybank,dothefollowing:

Step1.Restarttheserver.
Step2.WhenthepromptPressF3torestoretoprimaryisdisplayed,pressF3tostarttheserverfrom

theprimarybank.

.Afteryouhaverecovered

Nx-bootfailure

Configurationchanges,suchasaddeddevicesoradapterfirmwareupdates,andfirmwareorapplication
codeproblemscancausetheservertofailPOST(thepower-onself-test).Ifthisoccurs,theserverresponds
ineitherofthefollowingways:

•TheserverrestartsautomaticallyandattemptsPOSTagain.

•Theserverhangs,andyoumustmanuallyrestarttheserverfortheservertoattemptPOSTagain.

Afteraspecifiednumberofconsecutiveattempts(automaticormanual),theNx-bootfailurefeaturecauses
theservertoreverttothedefaultUEFIconfigurationandstarttheSetupUtilitysothatyoucanmakethe
necessarycorrectionstotheconfigurationandrestarttheserver.IftheserverisunabletocompletePOST
withthedefaultconfigurationsuccessfully,theremightbeaproblemwiththesystemboard.

YoucansetthenumberofconsecutiverestartattemptsthatwilltriggertheNx-bootfailurefeature,in
theSetupUtility.Tospecifythenumber,clickSystemSettings➙Recovery➙POSTAttempts➙

POSTAttemptsLimit.Then,choosetheitemfromthefollowingavailableoptions:3,6,9,andDisable
Nx-bootfailure.

74LenovoSystemx3250M6InstallationandServiceGuide

Chapter6.Partslisting,LenovoSystemx3250M6

ThefollowingreplaceablecomponentsareavailablefortheLenovoSystemx3250M6server,exceptas
specifiedotherwisein“Replaceableservercomponents”onpage75.Foranupdatedpartslisting,goto
http://www.lenovo.com/support.

Replaceableservercomponents

ThistopicdescribesthereplaceableservercomponentsforLenovoSystemx3250M6.

Replaceablecomponentsconsistofstructuralparts,andfieldreplaceableunits(FRUs):

•Structuralparts:Purchaseandreplacementofstructuralparts(components,suchaschassisassembly,

cover,andbezel)isyourresponsibility.IfLenovoacquiresorinstallsastructuralcomponentatyour
request,youwillbechargedfortheservice.Forthelistofstructuralparts,see“Structuralparts”on
page81

•Tier1customerreplaceableunit(CRU):ReplacementofTier1CRUsisyourresponsibility.IfLenovo

installsaTier1CRUatyourrequest,youwillbechargedfortheinstallation.

•Tier2customerreplaceableunit:YoumayinstallaTier2CRUyourselforrequestLenovotoinstallit,at

noadditionalcharge,underthetypeofwarrantyservicethatisdesignatedforyourserver.

Forinformationaboutthetermsofthewarrantyandgettingserviceandassistance,seetheWarranty
Informationdocumentthatcomeswiththeserver.Formoreinformationaboutgettingserviceand
assistance,seeAppendixD“Gettinghelpandtechnicalassistance”onpage659.

.

Visithttp://www.lenovo.com/serverproven/forthelatestoptionssupportingplan.

Thefollowingillustrationshowsthemajorcomponentsintheserver.Theillustrationsinthisdocumentmight
differslightlyfromyourhardware.Foralistofstructuralparts,see“Structuralparts”onpage81.

©CopyrightLenovo2016

75

Thefollowingtableliststhepartnumbersfortheserverreplaceablecomponents.

CRUpart

IndexDescription

3Heatsink00YJ784
4

Memory,4GBdual-rank1.2V ,DDR4,2133MHz,ECCUDIMM

4

Memory,8GBdual-rank1.2V ,DDR4,2133MHz,ECCUDIMM

4

Memory,16GBdual-rank1.2V,DDR4,2133MHz,ECCUDIMM

5

Fixedpowersupply,300watts00YD993
6Hot-swappowersupply,460watts69Y5939
9Powerdistributionboard00YJ453

10

10

Backplateassembly,four2.5-inchsimple-swapharddiskdrives,

softwareRAID

Backplateassembly,four2.5-inchsimple-swapharddiskdrives,

hardwareRAID

number(Tier1)

46W0811
46W0819
46W0815

76LenovoSystemx3250M6InstallationandServiceGuide

CRUpart

number(Tier2)

00YE174

00YE172

IndexDescription

10Backplateassembly,eight2.5-inchsimple-swapharddiskdrives,

hardwareRAID

11

Backplateassembly,four3.5-inchsimple-swapharddiskdrives,
softwareRAID

10

Backplateassembly,four3.5-inchsimple-swapharddiskdrives,

hardwareRAID
12
13
16
16
18
18
18
18
18
18
18
18
18
18
18
18
18
19
19
19
20
20
20
20
20
20
20
20
20
20
20
20
20

Backplane,four2.5-inchhot-swapharddiskdrives

Backplane,four3.5-inchhot-swapharddiskdrives

Ultra-SlimSATADVD-ROM,9.5mm

Ultra-SlimSATAMulti-Burner,9.5mm

Harddiskdrive,3.5-inchhot-swap,SATA,500GB,7.2K

Harddiskdrive,3.5-inchhot-swap,SATA,2TB,7.2K

Harddiskdrive,3.5-inchhot-swap,SATA,4TB,7.2K

Harddiskdrive,3.5-inchhot-swap,SATA,6TB,7.2K

Harddiskdrive,3.5-inchhot-swap,SATA,8TB,7.2K

Harddiskdrive,3.5-inchhot-swap,SAS,2TB,7.2K

Harddiskdrive,3.5-inchhot-swap,SAS,4TB,7.2K

Harddiskdrive,3.5-inchhot-swap,SAS,6TB,7.2K

Harddiskdrive,3.5-inchhot-swap,SAS,8TB,7.2K

Solid-statedrive,3.5-inchhot-swap,SATA,480GB

Solid-statedrive,3.5-inchhot-swap,SATA,800GB

Solid-statedrive,3.5-inchhot-swap,SATA,1.2GB

Solid-statedrive,3.5-inchhot-swap,SATA,1.6GB

Harddiskdrive,3.5-inchsimple-swap,SATA,500GB,7.2K

Harddiskdrive,3.5-inchsimple-swap,SATA,2TB,7.2K

Harddiskdrive,3.5-inchsimple-swap,SATA,4TB,7.2K

Harddiskdrive,2.5-inchhot-swap,SATA,1TB,7.2K

Harddiskdrive,2.5-inchhot-swap,SATA,2TB,7.2K

Harddiskdrive,2.5-inchhot-swap,SAS,1TB,7.2K

Harddiskdrive,2.5-inchhot-swap,SAS,2TB,7.2K

Harddiskdrive,2.5-inchhot-swap,SAS,300GB,15K00WG661

Harddiskdrive,2.5-inchhot-swap,SAS,600GB,15K00WG666

Harddiskdrive,2.5-inchhot-swap,SAS,300GB,10K00WG686

Harddiskdrive,2.5-inchhot-swap,SAS,600GB,10K00WG691

Harddiskdrive,2.5-inchhot-swap,SAS,900GB,10K00WG696

Harddiskdrive,2.5-inchhot-swap,SAS,1.2TB,10K00WG701

Harddiskdrive,2.5-inchhot-swap,SAS,1.8TB,10K

Solid-statedrive,2.5-inchhot-swap,SATA,120GB00WG621

Solid-statedrive,2.5-inchhot-swap,SATA,200GB00YC321

CRUpart

number(Tier1)

00FJ755
00FJ752
00FL352

00FL353
81Y9787
00FN114
00FN144
00FN174

00WH127

00FN189
00FN209
00FN229

00WH122

00YK238
00YK243
00YK248
00YK253
81Y9803
00FN119
00FN149
00AJ142

00NA527
00NA492
00NA497

00NA272

CRUpart

number(Tier2)

00YE173

00YE171

00YE170

Chapter6.Partslisting,LenovoSystemx3250M677

CRUpart

IndexDescription

20
20
20
20
20
20
20
20
20
20
21
21
21
21
23
24
25
27
28

28

28

28

28

28

28

28

28

28

28

28

Solid-statedrive,2.5-inchhot-swap,SATA,240GB00WG626
Solid-statedrive,2.5-inchhot-swap,SATA,240GB00YC391
Solid-statedrive,2.5-inchhot-swap,SATA,400GB00YC326
Solid-statedrive,2.5-inchhot-swap,SATA,480GB00WG631
Solid-statedrive,2.5-inchhot-swap,SATA,480GB00YC396
Solid-statedrive,2.5-inchhot-swap,SATA,480GB
Solid-statedrive,2.5-inchhot-swap,SATA,800GB00WG636
Solid-statedrive,2.5-inchhot-swap,SATA,800GB00YC331
Solid-statedrive,2.5-inchhot-swap,SATA,800GB
Solid-statedrive,2.5-inchhot-swap,SATA,960GB00YC401
Harddiskdrive,2.5-inchsimple-swap,SATA,1.2TB
Harddiskdrive,2.5-inchsimple-swap,SATA,1.6TB
Harddiskdrive,2.5-inchsimple-swap,SATA,1TB,7.2K
Harddiskdrive,2.5-inchsimple-swap,SATA,2TB,7.2K
Harddiskdrivefiller,one2.5-inchharddiskdrive
FrontI/Oassembly
Systemboard
Systemfan
Microprocessor,IntelPentiumG4520,3.6GHz,3MB,2133MHz,65

W(2-core)
Microprocessor,IntelPentiumG4500,3.5GHz,3MB,2133MHz,65

W(2-core)
Microprocessor,IntelPentiumG4500T,3.0GHz,3MB,2133MHz,35

W(2-core)
Microprocessor,IntelPentiumG4400,3.3GHz,3MB,2133MHz,65

W(2-core)
Microprocessor,IntelPentiumG4400T,2.9GHz,3MB,2133MHz,35

W(2-core)
Microprocessor,IntelCore-i36320,3.9GHz,4MB,2133MHz,65

W(2-core)
Microprocessor,IntelCore-i36300,3.8GHz,4MB,2133MHz,65

W(2-core)
Microprocessor,IntelCore-i36300T,3.3GHz,4MB,2133MHz,35

W(2-core)
Microprocessor,IntelCore-i36100,3.7GHz,3MB,2133MHz,65

W(2-core)
Microprocessor,IntelCore-i36100T,3.2GHz,3MB,2133MHz,35

W(2-core)
Microprocessor,IntelXeonE3-1280v5,3.7GHz,8MBcache,2133

MHz,80W(4-core)
Microprocessor,IntelXeonE3-1270v5,3.6GHz,8MBcache,2133

MHz,80W(4-core)

number(Tier1)

00YK213

00YK218

00YK223
00YK228
00NA627
00NA537
00FW856

00AL324

00YJ785

CRUpart

number(Tier2)

00YJ451

00YE094

00YE095

00YE096

00YE097

00YE098

00YE089

00YE090

00YE091

00YE092

00YE093

00YE086

00YE082

78LenovoSystemx3250M6InstallationandServiceGuide

CRUpart

IndexDescription

28

Microprocessor,IntelXeonE3-1260Lv5,2.9GHz,8MBcache,2133

number(Tier1)

CRUpart

number(Tier2)

00YE087

MHz,45W(4-core)

28

Microprocessor,IntelXeonE3-1240Lv5,2.1GHz,8MBcache,2133

00YE088

MHz,25W(4-core)

28

Microprocessor,IntelXeonE3-1240v5,3.5GHz,8MBcache,2133

00YE083

MHz,80W(4-core)

28

Microprocessor,IntelXeonE3-1230v5,3.4GHz,8MBcache,2133

00YE084

MHz,80W(4-core)

28

Microprocessor,IntelXeonE3-1220v5,3.0GHz,8MBcache,2133

00YE085

MHz,80W(4-core)

28

Microprocessor,IntelCeleronG3920,2.9GHz,2MB,2133MHz,65

00YE099

W(2-core)

28

Microprocessor,IntelCeleronG3900,2.8GHz,2MB,2133MHz,65

00YE100

W(2-core)

28

Microprocessor,IntelCeleronG3900T,2.6GHz,2MB,2133MHz,35

00YE101

W(2-core)
30
30
30
30
30
30
30
30
30
30
30
30
30
30
30
30
30
30
30
30
30

ServeRAIDM1210SAS/SATAController

ServeRAIDM1215SAS/SATAController46C9115

ServeRAIDM5225SAS/SATAController

ServeRAIDM5210SAS/SATAController46C9111

ServeRAIDM5200Series1GBCache(RAID5Upgrade)47C8657

ServeRAIDM5200Series1GBFlash(RAID5Upgrade)47C8661

ServeRAIDM5200Series2GBFlash(RAID5Upgrade)47C8665

ServeRAIDM5200Series4GBFlash(RAID5Upgrade)47C8669

N2215SAS/SATAHBA47C8676

N2225SAS/SATAHBA

QLogic8GbFCSingle-portHBA

QLogic8GbFCDual-portHBA

Emulex8GbFCSingle-portHBA

Emulex8GbFCDual-portHBA

IntelX7102x10GbESFP+Adapter

IntelX710-DA22x10GbESFP+Adapter

BroadcomNetXtremeIDualPortGbEAdapter

IntelI350-T22xGbEBaseTAdapter00AG512

IntelI350-T44xGbEBaseTAdapter00AG522

EmulexVFA5.22x10GbESFP+PCIeAdapter00AG573

IntelX550-T2DualPort10GBase-TAdapter

Operatingtemperatureenhancementkit

00JY196

00AE939

00AE914
00Y5628
00Y5629
42D0491
00JY848
81Y3522
01DA902
90Y9373

00MM862

46W9221
Battery,3.0volts33F8354
Label,chassis00YE179
SerialPortUpgradeKit00KC965

Chapter6.Partslisting,LenovoSystemx3250M679

CRUpart

IndexDescription

PCIrisercard
RDX3.0externaltapedrive00MW718
Keyboard,professional,USEnglish103PRoHSv2
Keyboard,pointingdevice,USEnglish103PRoHSv2
Mouse,twobuttonopticalwheel00MW370
RDX3.0ExternalTD00MW718
Cable,3metersexternalUSB3.0
Cable,Mini-SAS,four3.5-inchhard-disk-drivebackplate,software

RAID
Cable,Mini-SAS,four2.5-inchhard-disk-drivebackplate,software

RAID
Cable,Mini-SAS,four3.5-inchhard-disk-drivebackplate,hardware

RAID
Cable,Mini-SAS,thefirstfour2.5-inchhard-disk-drivebackplate,

hardwareRAID
Cable,Mini-SAS,thesecondfour2.5-inchhard-disk-drivebackplate,

hardwareRAID
Cable,Mini-SAS,four3.5-inchorthefirstfour2.5-inchhard-disk-drive

backplane
Cable,Mini-SAS,thesecondfour2.5-inchhard-disk-drivebackplane
Powercable,backplane,four2.5-inchhot-swapharddiskdrive
Powercable,backplane,four3.5-inchhot-swapharddiskdrive
Powercable,systemboard00YJ419
Powercable,microprocessor00YJ420
Signalcable,powerdistributionboardtosystemboard
Cable,SATASlimline
Cable,Mini-SAS1m,6Gbps,SFF-8644toSFF-8088
Cable,Mini-SAS2m,6Gbps,SFF-8644toSFF-8088
Cable,Mini-SAS4m,6Gbps,SFF-8644toSFF-8088
Cable,Mini-SAS6m,6Gbps,SFF-8644toSFF-8088
ServeRAIDM5100Seriesflashpowermodule
Cable,configuration(eightHDDs)
Cable,power(forfourhot-swapHDDs)
Cable,SATAslimline
Cable,SASsignal(840mm)

number(Tier1)

00YJ452

00AL883
00MW364

00MW395
00YJ410

00YJ411

00YJ412

00YJ413

00YJ414

00YJ415

00YJ416
00YJ417
00YJ418

00YJ421
81Y6774
00YE304
00YE305
00YE306
00YE307
00JY023

CRUpart

number(Tier2)

Consumableparts(partsthatarepurchasedseparately)arenotcoveredbytheLenovoStatementofLimited
Warranty.Thefollowingconsumablepartsareavailableforpurchasefromtheretailstore.

80LenovoSystemx3250M6InstallationandServiceGuide

IndexDescriptionPartnumber

1

Servercover,forservermodelswithhotswappowersupply

1

Servercover,forservermodelswithfixedpowersupply

2

Airbaffle

7

Chassisassembly,3.5-inchHDD(hot-swappowersupplymodel)

15

17
17
26

Chassisassembly,2.5-inchHDD(fixedpowersupplymodel)
Chassisassembly,2.5-inchHDD(hot-swappowersupplymodel)
Chassisassembly,3.5-inchHDD(fixedpowersupplymodel)

8Powerdistributionboardcover00YE169

Harddiskdrivefiller,3.5-inchhot-swap
Harddiskdrivefiller,3.5-inchsimple-swap
RAIDadapterbatteryorflashpowermoduleholder
Opticaldrivefiller
Rackreleaselatch(Left)
Rackreleaselatch(Right)
PCIriser-cardcage
Label,systemservice,FRU/CRU
Railkit00MV390
Power-supplyfiller

00YE167
00YE168
00AL326
00YE164
00YE165
00YE166
00YE163

69Y5364
69Y5368
00Y8545
00YE175
00YE176
00YE177
00YE192
00YE353

49Y4821

Structuralparts

StructuralpartsarenotcoveredbytheLenovoStatementofLimitedWarranty.Youcanplaceanorderon
thestructuralpartsfromtheLenovoretailstore.

Thefollowingstructuralpartsareavailableforpurchasefromtheretailstore.

Table24.Structuralparts,T ype3633and3943

IndexDescriptionPartnumber

14
22

Securitybezel

2.5-inchharddiskdrivefiller(fortwoharddiskdrives)

Toorderastructuralpart,dothefollowing:

Note:ChangesaremadeperiodicallytotheLenovoWebsite.Theactualproceduremightvaryslightly
fromwhatisdescribedinthisdocument.

1.Gotohttp://www.ibm.com.

2.FromtheProductsmenu,selectUpgrades,accessories&parts.

3.ClickObtainmaintenanceparts;then,followtheinstructionstoorderthepartfromtheretailstore.

Ifyouneedhelpwithyourorder,callthetoll-freenumberthatislistedontheretailpartspage,orcontact
yourlocalLenovorepresentativeforassistance.

00KF695
00KF683

Chapter6.Partslisting,LenovoSystemx3250M681

Powercords

Foryoursafety,apowercordwithagroundedattachmentplugisprovidedtousewiththisproduct.Toavoid
electricalshock,alwaysusethepowercordandplugwithaproperlygroundedoutlet.

LenovopowercordsusedintheUnitedStatesandCanadaarelistedbyUnderwriter'sLaboratories(UL)and
certifiedbytheCanadianStandardsAssociation(CSA).

Forunitsintendedtobeoperatedat115volts:UseaUL-listedandCSA-certifiedcordsetconsistingofa
minimum18AWG,TypeSVTorSJT,three-conductorcord,amaximumof15feetinlengthandaparallel
blade,grounding-typeattachmentplugrated15amperes,125volts.

Forunitsintendedtobeoperatedat230volts(U.S.use):UseaUL-listedandCSA-certifiedcordset
consistingofaminimum18AWG,TypeSVTorSJT,three-conductorcord,amaximumof15feetinlength
andatandemblade,grounding-typeattachmentplugrated15amperes,250volts.

Forunitsintendedtobeoperatedat230volts(outsidetheU.S.):Useacordsetwithagrounding-type
attachmentplug.Thecordsetshouldhavetheappropriatesafetyapprovalsforthecountryinwhichthe
equipmentwillbeinstalled.

Powercordsforaspecificcountryorregionareusuallyavailableonlyinthatcountryorregion.

PowercordpartnumberUsedinthesecountriesandregions

39M5206
39M5102
39M5123

39M5130
39M5179

39M5144

39M5151

39M5158

China
Australia,Fiji,Kiribati,Nauru,NewZealand,PapuaNewGuinea
Afghanistan,Albania,Algeria,Andorra,Angola,Armenia,Austria,Azerbaijan,

Belarus,Belgium,Benin,BosniaandHerzegovina,Bulgaria,BurkinaFaso,Burundi,
Cambodia,Cameroon,CapeVerde,CentralAfricanRepublic,Chad,Comoros,Congo
(DemocraticRepublicof),Congo(Republicof),CoteD’Ivoire(IvoryCoast),Croatia
(Republicof),CzechRepublic,Dahomey,Djibouti,Egypt,EquatorialGuinea,Eritrea,
Estonia,Ethiopia,Finland,France,FrenchGuyana,FrenchPolynesia,Germany,
Greece,Guadeloupe,Guinea,GuineaBissau,Hungary,Iceland,Indonesia,Iran,
Kazakhstan,Kyrgyzstan,Laos(People’sDemocraticRepublicof),Latvia,Lebanon,
Lithuania,Luxembourg,Macedonia(formerYugoslavRepublicof),Madagascar,
Mali,Martinique,Mauritania,Mauritius,Mayotte,Moldova(Republicof),Monaco,
Mongolia,Morocco,Mozambique,Netherlands,NewCaledonia,Niger,Norway,
Poland,Portugal,Reunion,Romania,RussianFederation,Rwanda,SaoT omeand
Principe,SaudiArabia,Senegal,Serbia,Slovakia,Slovenia(Republicof),Somalia,
Spain,Suriname,Sweden,SyrianArabRepublic,Tajikistan,Tahiti,Togo,Tunisia,
Turkey,T urkmenistan,Ukraine,UpperVolta,Uzbekistan,Vanuatu,Vietnam,Wallis
andFutuna,Yugoslavia(FederalRepublicof),Zaire

Denmark

Bangladesh,Lesotho,Macao,Maldives,Namibia,Nepal,Pakistan,Samoa,South
Africa,SriLanka,Swaziland,Uganda

AbuDhabi,Bahrain,Botswana,BruneiDarussalam,ChannelIslands,China(Hong
KongS.A.R.),Cyprus,Dominica,Gambia,Ghana,Grenada,Iraq,Ireland,Jordan,
Kenya,Kuwait,Liberia,Malawi,Malaysia,Malta,Myanmar(Burma),Nigeria,Oman,
Polynesia,Qatar,SaintKittsandNevis,SaintLucia,SaintVincentandtheGrenadines,
Seychelles,SierraLeone,Singapore,Sudan,Tanzania(UnitedRepublicof),T rinidad
andTobago,UnitedArabEmirates(Dubai),UnitedKingdom,Yemen,Zambia,
Zimbabwe

Liechtenstein,Switzerland

82LenovoSystemx3250M6InstallationandServiceGuide

PowercordpartnumberUsedinthesecountriesandregions

39M5165

Chile,Italy,LibyanArabJamahiriya
39M5172Israel
39M5095220-240V

AntiguaandBarbuda,Aruba,Bahamas,Barbados,Belize,Bermuda,Bolivia,Caicos

Islands,Canada,CaymanIslands,Colombia,CostaRica,Cuba,DominicanRepublic,

Ecuador,ElSalvador,Guam,Guatemala,Haiti,Honduras,Jamaica,Mexico,

Micronesia(FederalStatesof),NetherlandsAntilles,Nicaragua,Panama,Peru,

Philippines,SaudiArabia,Thailand,Taiwan,UnitedStatesofAmerica,Venezuela
39M5076

110-120V
39M5081

AntiguaandBarbuda,Aruba,Bahamas,Barbados,Belize,Bermuda,Bolivia,Caicos

Islands,Canada,CaymanIslands,Colombia,CostaRica,Cuba,DominicanRepublic,

Ecuador,ElSalvador,Guam,Guatemala,Haiti,Honduras,Jamaica,Mexico,

Micronesia(FederalStatesof),NetherlandsAntilles,Nicaragua,Panama,Peru,

Philippines,SaudiArabia,Thailand,Taiwan,UnitedStatesofAmerica,Venezuela
39M5463Taiwan
39M5087Thailand
39M5219

Korea(DemocraticPeople’sRepublicof),Korea(Republicof)
39M5199Japan
39M5068Argentina,Paraguay,Uruguay
39M5226India
39M5240

Brazil
39M5241

39M5375

Canada,UnitedStatesofAmerica
39M5377
39M5378
39M5509
39M5512

Chapter6.Partslisting,LenovoSystemx3250M683

84LenovoSystemx3250M6InstallationandServiceGuide

Chapter7.Removingandinstallingservercomponents

Thischapterprovidesinstructionsonhowtoremoveandinstallhardwareforyourserver.Y oucanexpand
thecapabilitiesofyourserverbyaddingnewhardwaredevices,suchasmemorymodules,PCIecards,or
otherserveroptions,andmaintainyourserverbyreplacingthefailinghardwaredevices.Ifyouarehandling
aserveroption,refertotheappropriateinstallationandorremovalinstructionsinthistopicalongwiththe
instructionsthatcomewiththeoption.

Forinformationaboutwarrantyterms,seetheWarrantyInformationdocumentthatcomeswiththeserver.
Formoreinformationaboutgettingserviceandassistance,seeAppendixD“Gettinghelpandtechnical
assistance”onpage659

Beforeremovingorinstallingservercomponents

Attention:Staticelectricitythatisreleasedtointernalservercomponentswhentheserverispowered-on

mightcausethesystemtohalt,whichmightresultinthelossofdata.Toavoidthispotentialproblem,always
useanelectrostatic-dischargewriststraporothergroundingsystemwhenremovingorinstallingadevice.

Systemreliabilityguidelines

Tohelpensurepropersystemcoolingandsystemreliability,makesurethatthefollowingrequirements
aremet:

•Eachofthedrivebayshasadriveinit,otherwiseafillerandelectromagneticcompatibility(EMC)shield
installedmustbeinstalled.

•Iftheserverhasredundantpower,eachofthepower-supplybayshasapowersupplyinstalled.

•Thereisadequatespacearoundtheservertoensuretheservercoolingsystemworksproperly.Leave
approximately50mm(2.0inches)ofopenspacearoundthefrontandrearoftheserver.Donotplace
objectsinfrontofthefans.Forpropercoolingandairflow,installtheservercoverbeforeyouturnon
theserver.Operatingtheserverforextendedperiodsoftime(morethan30minutes)withtheserver
coverremovedmightdamageservercomponents.

•Youhavefollowedthecablinginstructionsthatcomewithoptionaladapters.

•Youhavereplacedafailedfanassoonaspossible.

•Youhavereplacedahot-swapdrivewithintwominutesofremoval.

•Youoperatetheserverwiththeairbaffleinstalled.Operatingtheserverwithouttheairbafflemight
causethemicroprocessortooverheat.

.

Workinginsidetheserverwiththepoweron

Guidelinestoworkinsidetheserverwiththepoweron.

Attention:Staticelectricitythatisreleasedtointernalservercomponentswhentheserverispowered-on
mightcausetheservertohalt,whichmightresultinthelossofdata.Toavoidthispotentialproblem,
alwaysuseanelectrostatic-dischargewriststraporothergroundingsystemwhenyouworkinsidethe
serverwiththepoweron.

Youmighthavetohavetheserverturnedonwhilethecoverisoff,tolookatsystem-boardLEDsorreplace
hot-swapcomponents.Followtheseguidelineswhenyouworkinsideaserverthatisturnedon:

•Avoidwearingloose-fittingclothingonyourforearms.Buttonlong-sleevedshirtsbeforeworkinginside
theserver;donotwearcufflinkswhileyouareworkinginsidetheserver.

©CopyrightLenovo2016

85

•Donotallowyournecktieorscarftohanginsidetheserver.

•Removejewelry,suchasbracelets,necklaces,rings,andloose-fittingwristwatches.

•Removeitemsfromyourshirtpocket,suchaspensandpencils,thatcouldfallintotheserverasyou
leanoverit.

•Avoiddroppinganymetallicobjects,suchaspaperclips,hairpins,andscrews,intotheserver.

Handlingstatic-sensitivedevices

Attention:Staticelectricitycandamagetheserverandotherelectronicdevices.T oavoiddamage,keep

static-sensitivedevicesintheirstatic-protectivepackagesuntilyouarereadytoinstallthem.

Toreducethepossibilityofdamagefromelectrostaticdischarge,observethefollowingprecautions:

•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.

•Theuseofagroundingsystemisrecommended.Forexample,wearanelectrostatic-dischargewrist
strap,ifoneisavailable.Alwaysuseanelectrostatic-dischargewriststraporothergroundingsystem
whenworkinginsidetheserverwiththepoweron.

•Handlethedevicecarefully,holdingitbyitsedgesoritsframe.

•Donottouchsolderjoints,pins,orexposedcircuitry.

•Donotleavethedevicewhereotherscanhandleanddamageit.

•Whilethedeviceisstillinitsstatic-protectivepackage,touchittoanunpaintedmetalsurfaceonthe
outsideoftheserverforatleasttwoseconds.Thisdrainsstaticelectricityfromthepackageandfrom
yourbody.

•Removethedevicefromitspackageandinstallitdirectlyintotheserverwithoutsettingdownthedevice.
Ifitisnecessarytosetdownthedevice,putitbackintoitsstatic-protectivepackage.Donotplacethe
deviceontheservercoveroronametalsurface.

•Takeadditionalcarewhenhandlingdevicesduringcoldweather.Heatingreducesindoorhumidity
andincreasesstaticelectricity.

Removingandinstallingservercomponents

Thissectionprovidesinformationforremovingandinstallingservercomponents.

Removingandinstallingstructuralparts

Installationofstructuralpartsisyourresponsibility.IfLenovoinstallsastructuralpartatyourrequest,you
willbecharged.

Theillustrationsinthisdocumentmightdifferslightlyfromyourhardware.

Removingtheservercover

Toremovetheservercover,dothefollowing:

Step1.T urnofftheserver.Then,disconnectallexternalcablesandremoveallperipheraldevices.
Step2.Iftheserverhasbeeninstalledinarack,removetheserverfromtherack.SeetheRackInstallation

Instructionsthatcomeswiththeserver.

Step3.Puttheserveronaworkingareabeforeyouremoveanyservercomponentsfromtheserver.

86LenovoSystemx3250M6InstallationandServiceGuide