Lenovo V490u User Manual

UserGuide

LenovoV490u

Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthefollowing:

•Safety,Warranty,andSetupGuide

•“Importantsafetyinformation”onpageiv

•AppendixD“Notices”onpage47

TheSafety,Warranty,andSetupGuidehasbeenuploadedtotheWebsite.Torefertoit,goto
http://www.lenovo.com/UserManuals.

ThirdEdition(December2012)

©CopyrightLenovo2012.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Readthisrst.............iii

Importantsafetyinformation..........iv

Conditionsthatrequireimmediateaction...iv

Safetyguidelines.............v

Chapter1.Gettingtoknowyour

computer................1

Topview..................1

Left-sideview................2

Right-sideview...............3

Rearview..................4

Bottomview................5

Statusindicators...............5

Features..................6

Specications................7

Chapter2.Usingyourcomputer....9

Frequentlyaskedquestions..........9

Tipsonusingyourcomputer.........10

Readingthemanuals..........10

Connectingtopower..........10

Turningonthecomputer.........10

Conguringtheoperatingsystem.....10

Puttingthecomputerintosleepmodeor

shuttingitdown............10

Usingtheacpoweradapterandthebattery...11

Checkingthebatterystatus........11

Usingtheacpoweradapter........12

Chargingthebattery..........12

Maximizingthebatterylife........12

Usingthetouchpad............13

Usingthekeyboard.............13

Functionkeycombinations........13

Connectingtoexternaldevices........15

Usingthemediacardreader.......15

UsingUSBconnectors..........15

UsingtheNVIDIAOptimusGraphicsfeature...16

Chapter3.Connectingtothe

network................17

Wiredconnection.............17

Hardwareconnection..........17

Softwareconguration..........18

Wirelessconnection............18

Hardwareconnection..........18

Softwareconguration..........19

Chapter4.Y ouandyourcomputer..21

Accessibilityandcomfort..........21

Ergonomicinformation..........21

Chapter5.Security..........23

Attachingamechanicallock.........23

Usingpasswords..............23

Usingangerprintreader..........23

UsingtheActiveProtectionSystem......23

Chapter6.Recoveryoverview....25

UsingtheOneKeyRecoveryProprogramonthe

Windows7operatingsystem.........25

SolvingrecoveryproblemsontheWindows7

operatingsystem............25

UsingtheWindowsrecoveryprogramonthe

Windows8operatingsystem.........26

Chapter7.Preventingproblems...29

Generaltipsforpreventingproblems......29

Takingcareofyourcomputer.........30

Chapter8.Troubleshootingcomputer

problems...............33

Troubleshooting..............33

Batteryandpowerproblems.......33

Computerscreenproblems........34

Problemswithdrivesandotherstorage

devices................35

OneKeyRecoveryProprogramproblems..35

Apasswordproblem..........36

Asoundproblem............36

Otherproblems............36

AppendixA.Regulatory

information..............39

ENERGYSTARmodelinformation.......39

Wirelessrelatedinformation.........40

AppendixB.WEEEandrecycling

statement...............43

ChinaWEEEstatement...........43

AppendixC.RestrictionofHazardous

SubstancesDirective(RoHS).....45

ChinaRoHS................45

AppendixD.Notices..........47

Trademarks................48

©CopyrightLenovo2012

i

iiUserGuide

Readthisrst

Besuretofollowtheimportanttipsgivenheretocontinuetogetthemostuseandenjoymentoutofyour
computer.Failuretodosomightleadtodiscomfortorinjury,orcauseyourcomputertofail.

Protectyourselffromtheheatthatyourcomputergenerates.

Whenyourcomputeristurnedonorthebatteryischarging,thebase,thepalm
rest,andsomeotherpartsmaybecomehot.Thetemperaturetheyreach
dependsontheamountofsystemactivityandthelevelofchargeinthebattery.

Extendedcontactwithyourbody,eventhroughclothing,couldcause
discomfortorevenaskinburn.

•Avoidkeepingyourhands,yourlap,oranyotherpartofyourbodyin
contactwithahotsectionofthecomputerforanyextendedtime.

•Periodicallytakehandsfromusingthekeyboardbyliftingyourhandsfrom
thepalmrest.

Protectyourselffromtheheatgeneratedbytheacpoweradapter.

Whentheacpoweradapterisconnectedtoanelectricaloutletandyour
computer,itgeneratesheat.

Extendedcontactwithyourbody,eventhroughclothing,maycauseaskin
burn.

•Donotplacetheacpoweradapterincontactwithanypartofyourbody
whileitisinuse.

•Neveruseittowarmyourbody.

Preventyourcomputerfromgettingwet.

Protectthecablesfrombeingdamaged.

Toavoidspillsandthedangerofelectricalshock,keepliquidsawayfromyour
computer.

Applyingstrongforcetocablesmaydamageorbreakthem.

Routecommunicationlines,orthecablesofanacpoweradapter,amouse,a
keyboard,aprinter,oranyotherelectronicdevice,sothattheycannotbewalked
on,trippedover,pinchedbyyourcomputerorotherobjects,orinanyway
subjectedtotreatmentthatcouldinterferewiththeoperationofyourcomputer.

©CopyrightLenovo2012

iii

Protectyourcomputeranddatawhenmovingit.

Beforemovingacomputerequippedwithaharddiskdrive,dooneofthe
following,andmakesurethatthepowerswitchisofforisblinking:

•Turnitoff.

•Putitinsleepmode.

•Putitinhibernationmode.

Thiswillhelptopreventdamagetothecomputer,andpossiblelossofdata.

Handleyourcomputergently.

Donotdrop,bump,scratch,twist,hit,vibrate,push,orplaceheavyobjectson
yourcomputer ,display,orexternaldevices.

Carryyourcomputercarefully.

•Useaqualitycarryingcasethatprovidesadequatecushioningandprotection.

•Donotpackyourcomputerinatightlypackedsuitcaseorbag.

•Beforeputtingyourcomputerinacarryingcase,makesurethatitisoff,insleep
mode,orinhibernationmode.Donotputacomputerinacarryingcasewhileit
isturnedon.

Importantsafetyinformation

Thisinformationcanhelpyousafelyuseyournotebookpersonalcomputer.Followandretainallinformation
includedwithyourcomputer.Theinformationinthisdocumentdoesnotalterthetermsofyourpurchase
agreementortheLenovo

®

LimitedWarranty.

Customersafetyisimportant.Ourproductsaredevelopedtobesafeandeffective.However,personal
computersareelectronicdevices.Powercords,poweradapters,andotherfeaturescancreatepotential
safetyrisksthatcanresultinphysicalinjuryorpropertydamage,especiallyifmisused.Toreducethese
risks,followtheinstructionsinthisdocumentcarefully.Bycarefullyfollowingtheinformationcontainedin
thisdocumentandprovidedwithyourproduct,youcanhelpprotectyourselffromhazardsandcreatea
safercomputerworkenvironment.

Conditionsthatrequireimmediateaction

Productscanbecomedamagedduetomisuseorneglect.Someproductdamageisseriousenough
thattheproductshouldnotbeusedagainuntilithasbeeninspectedand,ifnecessary,repaired
byanauthorizedpersonnel.

Aswithanyelectronicdevice,paycloseattentiontotheproductwhenitisturnedon.Onveryrare
occasions,youmightnoticeanodororseeapuffofsmokeorsparksventfromyourproduct.Oryou
mighthearsoundslikepopping,crackingorhissing.Theseconditionsmightmerelymeanthatan
internalelectroniccomponenthasfailedinasafeandcontrolledmanner.Or,theymightindicate

ivUserGuide

apotentialsafetyissue.However,donottakerisksorattempttodiagnosethesituationyourself.
ContacttheCustomerSupportCenterforfurtherguidance.ForalistofServiceandSupportphone
numbers,gotothefollowingWebsite:
http://www.lenovo.com/support/phone

Frequentlyinspectyourcomputeranditscomponentsfordamageorwearorsignsofdanger.Ifyou
haveanyquestionabouttheconditionofacomponent,donotusetheproduct.ContacttheCustomer
SupportCenterortheproductmanufacturerforinstructionsonhowtoinspecttheproductand
haveitrepaired,ifnecessary.

Intheunlikelyeventthatyounoticeanyofthefollowingconditions,orifyouhaveanysafetyconcerns
withyourproduct,stopusingtheproductandunplugitfromthepowersourceandtelecommunication
linesuntilyoucanspeaktotheCustomerSupportCenterforfurtherguidance.

•Powercords,plugs,poweradapters,extensioncords,surgeprotectors,orpowersuppliesthatare
cracked,broken,ordamaged.

•Signsofoverheating,smoke,sparks,orre.

•Damagetoabattery(suchascracks,dents,orcreases),dischargefromabattery,orabuildupofforeign
substancesonthebattery.

•Acracking,hissingorpoppingsound,orstrongodorthatcomesfromtheproduct.

•Signsthatliquidhasbeenspilledoranobjecthasfallenontothecomputerproduct,thepowercordor
poweradapter.

•Thecomputerproduct,powercord,orpoweradapterhasbeenexposedtowater.

•Theproducthasbeendroppedordamagedinanyway.

•Theproductdoesnotoperatenormallywhenyoufollowtheoperatinginstructions.

Note:Ifyounoticetheseconditionswithaproduct(suchasanextensioncord)thatisnotmanufacturedfor
orbyLenovo,stopusingthatproductuntilyoucancontacttheproductmanufacturerforfurtherinstructions,
oruntilyougetasuitablereplacement.

Safetyguidelines

Alwaysobservethefollowingprecautionstoreducetheriskofinjuryandpropertydamage.

Powercordsandpoweradapters

DANGER

Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.

Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH05VV-F ,3G,0.75mm
better.Forothercountries,thesuitabletypesshallbeusedaccordingly.

Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordin
waysthatcancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.

Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.

Protectpowercordsandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercord
orpoweradapternearsinks,tubs,toilets,oronoorsthatarecleanedwithliquidcleansers.
Liquidscancauseashortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressed
bymisuse.Liquidsalsocancausegradualcorrosionofpowercordterminalsand/ortheconnector
terminalsonapoweradapter,whichcaneventuallyresultinoverheating.

2

,or

©CopyrightLenovo2012

v

Alwaysconnectpowercordsandsignalcablesinthecorrectorderandensurethatallpowercord
connectorsaresecurelyandcompletelypluggedintoreceptacles.

Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsof
overheating(suchasdeformedplastic)attheacinputpinsoranywhereonthepoweradapter.

Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor
overheatingorwherethepowercordappearstohavebeendamagedinanyway.

Topreventpossibleoverheating,donotcoverthepoweradapterwithclothingorotherobjects
whenthepoweradapterispluggedintoanelectricaloutlet.

Extensioncordsandrelateddevices

Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse
areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips
areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.

Plugsandoutlets

DANGER

Ifareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobe
damagedorcorroded,donotusetheoutletuntilitisreplacedbyaqualiedelectrician.

Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtain
areplacement.

Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamounts
ofelectricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orattacheddevices.

Someproductsareequippedwithathree-prongedplug.Thisplugtsonlyintoagrounded
electricaloutlet.Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitinto
anon-groundedoutlet.Ifyoucannotinserttheplugintotheoutlet,contactanelectricianforan
approvedoutletadapterortoreplacetheoutletwithonethatenablesthissafetyfeature.Never
overloadanelectricaloutlet.Theoverallsystemloadshouldnotexceed80percentofthebranch
circuitrating.Consultanelectricianformoreinformationifyouhavequestionsaboutpowerloads
andbranchcircuitratings.

Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclose
totheequipment.Donotfullyextendpowercordsinawaythatwillstressthecords.

Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouare
installing.

Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.

viUserGuide

Powersupplystatement

DANGER

Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel
attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith
oneoftheseparts,contactaservicetechnician.

Externaldevices

CAUTION:
DonotconnectordisconnectanyexternaldevicecablesotherthanUniversalSerialBus(USB)
cablewhilethecomputerpowerison;otherwise,youmightdamageyourcomputer.T oavoid
possibledamagetoattacheddevices,waitatleastvesecondsafterthecomputerisshutdownto
disconnectexternaldevices.

Lithiumcoincellbatterynotice

DANGER

Dangerofexplosionifbatteryisincorrectlyreplaced.

Whenreplacingthelithiumcoincellbattery,useonlythesameoranequivalenttypethatis
recommendedbythemanufacturer .Thebatterycontainslithiumandcanexplodeifnotproperly
used,handled,ordisposedof.

Donot:

•Throworimmerseintowater

•Heattomorethan100°C(212°F)

•Repairordisassemble

Disposeofthebatteryasrequiredbylocalordinancesorregulations.

ThefollowingstatementappliestousersinthestateofCalifornia,U.S.A.

CaliforniaPerchlorateInformation:

Productscontainingmanganesedioxidelithiumcoincellbatteriesmaycontainperchlorate.

PerchlorateMaterial-specialhandlingmayapply,See
www.dtsc.ca.gov/hazardouswaste/perchlorate

©CopyrightLenovo2012

vii

Heatandproductventilation

DANGER

Computers,acpoweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhen
batteriesarecharging.Notebookcomputerscangenerateasignicantamountofheatduetotheir
compactsize.Alwaysfollowthesebasicprecautions:

•Whenyourcomputeristurnedonorthebatteryischarging,thebase,thepalmrest,andsome
otherpartsmaybecomehot.Avoidkeepingyourhands,yourlap,oranyotherpartofyour
bodyincontactwithahotsectionofthecomputerforanyextendedlengthoftime.Whenyou
usethekeyboard,avoidkeepingyourpalmsonthepalmrestforaprolongedperiodoftime.
Yourcomputergeneratessomeheatduringnormaloperation.Theamountofheatdependson
theamountofsystemactivityandthebatterychargelevel.Extendedcontactwithyourbody,
eventhroughclothing,couldcausediscomfortorevenaskinburn.Periodicallytakebreaks
fromusingthekeyboardbyliftingyourhandsfromthepalmrest;andbecarefulnottouse
thekeyboardforanyextendedlengthoftime.

•Donotoperateyourcomputerorchargethebatterynearammablematerialsorinexplosive
environments.

•Ventilationslots,fansand/orheatsinksareprovidedwiththeproductforsafety,comfort,and
reliableoperation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproducton
abed,sofa,carpet,orotherexiblesurface.Neverblock,cover,ordisablethesefeatures.

•Whentheacpoweradapterisconnectedtoanelectricaloutletandyourcomputer,itgenerates
heat.Donotplacetheadapterincontactwithanypartofyourbodywhileusingit.Neverusethe
acpoweradaptertowarmyourbody.Extendedcontactwithyourbody,eventhroughclothing,
maycauseaskinburn.

Foryoursafety,alwaysfollowthesebasicprecautionswithyourcomputer:

•Keepthecoverclosedwheneverthecomputerispluggedin.

•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.

•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightbe
requiredforcomputersindustyorhigh-trafcareas.

•Donotrestrictorblockanyventilationopenings.

•Donotoperateyourcomputerinsidefurniture,asthismightincreasetheriskofoverheating.

viiiUserGuide

•Airowtemperaturesintothecomputershouldnotexceed35°C(95°F).

Electricalcurrentsafetyinformation

DANGER

Electriccurrentfrompower,telephone,andcommunicationcablesishazardous.

Toavoidashockhazard:

•Donotuseyourcomputerduringalightningstorm.

•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconguration
ofthisproductduringanelectricalstorm.

•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.

•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.

•Wheneverpossible,useonehandonlytoconnectordisconnectsignalcables.

•Neverturnonanyequipmentwhenthereisevidenceofre,water,orstructuraldamage.

•Disconnecttheattachedpowercords,batterypack,andallthecablesbeforeyouopenthe
devicecovers,unlessinstructedotherwiseintheinstallationandcongurationprocedures.

•Donotuseyourcomputeruntilallinternalpartsenclosuresarefastenedintoplace.Neveruse
thecomputerwheninternalpartsandcircuitsareexposed.

DANGER

Connectanddisconnectcablesasdescribedinthefollowingprocedureswheninstalling,moving,
oropeningcoversonthisproductorattacheddevices.

Toconnect:

1.T urneverythingOFF.

2.First,attachallcablestodevices.

3.Attachsignalcablestoconnectors.

4.Attachpowercordstooutlets.

5.T urndevicesON.

Todisconnect:

1.T urneverythingOFF.

2.First,removepowercordsfromoutlets.

3.Removesignalcablesfromconnectors.

4.Removeallcablesfromdevices.

Thepowercordmustbedisconnectedfromthewalloutletorreceptaclebeforeinstallingallother
electricalcablesconnectedtothecomputer.

Thepowercordmaybereconnectedtothewalloutletorreceptacleonlyafterallotherelectrical
cableshavebeenconnectedtothecomputer.

Liquidcrystaldisplay(LCD)notice

CAUTION:
TheLCDismadeofglass,androughhandlingordroppingthecomputercancausetheLCDtobreak.
IftheLCDbreaksandtheinternaluidgetsintoyoureyesoronyourhands,immediatelywashthe
affectedareaswithwaterforatleast15minutes;ifanysymptomsarepresentafterwashing,get
medicalcare.

Note:Forproductswithmercury-containinguorescentlamps(forexample,non-LED),theuorescentlamp

inthecontainsmercury;disposeofaccordingtolocal,state,orfederallaws.

©CopyrightLenovo2012

ix

Usingheadphonesorearphones

CAUTION:
Excessivesoundpressurefromearphonesandheadphonescancausehearingloss.Adjustmentof
theequalizertomaximumincreasestheearphoneandheadphoneoutputvoltageandthesound
pressurelevel.Therefore,toprotectyourhearing,adjusttheequalizertoanappropriatelevel.

Excessiveuseofheadphonesorearphonesforalongperiodoftimeathighvolumecanbedangerousifthe
outputoftheheadphoneorearphoneconnectorsdonotcomplywithspecicationsofEN50332-2.The
headphoneoutputconnectorofyourcomputercomplieswithEN50332-2Subclause7.Thisspecication
limitsthecomputer’smaximumwidebandtrueRMSoutputvoltageto150mV .Tohelpprotectagainst
hearingloss,ensurethattheheadphonesorearphonesyouusealsocomplywithEN50332-2(Clause7
limits)forawidebandcharacteristicvoltageof75mV .UsingheadphonesthatdonotcomplywithEN
50332-2canbedangerousduetoexcessivesoundpressurelevels.

IfyourLenovocomputercamewithheadphonesorearphonesinthepackage,asaset,thecombinationof
theheadphonesorearphonesandthecomputeralreadycomplieswiththespecicationsofEN50332-1.
Ifdifferentheadphonesorearphonesareused,ensurethattheycomplywithEN50332-1(Clause6.5
LimitationValues).UsingheadphonesthatdonotcomplywithEN50332-1canbedangerousdueto
excessivesoundpressurelevels.

Additionalsafetyinformation

DANGER

Plasticbagscanbedangerous.Keepplasticbagsawayfrombabiesandchildrentoavoiddanger
ofsuffocation.

xUserGuide

Chapter1.Gettingtoknowyourcomputer

13 32

4

5

7

8

7

6

9

10

Thischapterintroducesthecomputerhardwarefeaturestogiveyouthebasicinformationyouwillneed
tostartusingthecomputer.

•“Topview”onpage1

•“Left-sideview”onpage2

•“Right-sideview”onpage3

•“Rearview”onpage4

•“Bottomview”onpage5

•“Statusindicators”onpage5

•“Features”onpage6

•“Specications”onpage7

Topview

Figure1.LenovoV490utopview

1Integratedcamera6Powerbutton

2Keyboardlight

3Built-inmicrophones

©CopyrightLenovo2012

7Statusindicators

8Fingerprintreader(onsomemodels)

1

4Wirelessmoduleantennas9T ouchpad

321

5Computerdisplay

1Integratedcamera

10Build-instereospeakers

Usethecameratotakepicturesorholdavideoconference.

2Keyboardlight

Thekeyboardlightenablesyoutouseyourcomputerwhenthelightingconditionisnotideal.Toturnonthe
keyboardlight,presstheFnkeyandthespacebartogether.Toturnitoff,pressthiskeycombinationagain.

3Built-inmicrophones

Thebuilt-inmicrophonescapturesoundandvoicewhentheyareusedwithanapplicationprogramcapable
ofhandlingaudio.

4Wirelessmoduleantennas

Thebuilt-inantennasensureoptimalreceptionofwirelessradio.

5Computerdisplay

TheLCDdisplayprovidesbrilliantvisualoutput.

6Powerbutton

Pressthisbuttontoturnonthecomputer.T oturnoffthecomputer,referto“Puttingthecomputerintosleep
modeorshuttingitdown”onpage10.

7Statusindicators

Thestatusindicatorsshowthecurrentstatusofyourcomputer.Formoreinformation,referto“Status
indicators”onpage5

8Fingerprintreader(onsomemodels)

.

Thengerprintauthenticationtechnologyenablesyoutouseyourngerprinttostartthecomputer.

9Touchpad

Moveyourngertipacrossthetouchpadtomovethepointer.Thetouchpadbuttonsprovidefunctions
similartothoseofamouseanditsbuttons.Formoreinformation,referto“Usingthetouchpad”onpage13

10Build-instereospeakers

Yourcomputerisequippedwithapairofbuilt-instereospeakers.

Left-sideview

.

Figure2.LenovoV490uleft-sideview

2UserGuide

1Securitykeyhole

1 2 3 54

2Fanlouvers

1Securitykeyhole

3Mediacardreaderslot

Purchaseasecuritycablelockthattsthiskeyholetolockyourcomputertoastationaryobjecttoprotect
yourcomputerfromtheft.Formoreinformation,referto“Attachingamechanicallock”onpage23.

2Fanlouvers

Theinternalfanandlouversenableairtocirculateinthecomputerandcoolthecentralprocessor.

Note:Toavoidimpedingairow,donotplaceanyobstacleinfrontofthefan.

3Mediacardreaderslot

Formoreinformation,referto“Usingthemediacardreader”onpage15.

Right-sideview

Figure3.LenovoV490uright-sideview

1Comboaudiojack

2USB3.0connectors

3Ethernetconnector

1Comboaudiojack

4acpowerstatusindicator

5acpowerconnector

Tolistentothesoundfromyourcomputer,connectaheadphoneoraheadsetthathasa3.5mm4-pole
plugtothecomboaudiojack.

2USB3.0connectors

ConnectaUSB1.1,2.0,or3.0device,suchasaUSBprinteroradigitalcamera.Formoreinformation,refer
to“UsingUSBconnectors”onpage15

.

Note:WhenyouattachaUSBcabletotheconnector,makesurethattheUSBmarkisfacingupward.
Otherwisetheconnectormightbedamaged.

3Ethernetconnector

Connectyourcomputertoalocalareanetwork(LAN)withtheEthernetconnector.

DANGER

Toavoidtheriskofelectricalshock,donotconnectthetelephonecabletotheEthernetconnector.
YoucanonlyconnectanEthernetcabletothisconnector.

Formoreinformation,referto“Wiredconnection”onpage17.

Chapter1.Gettingtoknowyourcomputer3

4acpowerstatusindicator

1 2 3

Yourcomputerhasanacpowerstatusindicatortoshowtheacpoweradapterstatusofyourcomputer.

5acpowerconnector

Theacpoweradaptercableconnectstothecomputeracpowerconnectortoprovidepowertothe
computerandchargethebattery.Formoreinformation,referto“Usingtheacpoweradapterandthe
battery”onpage11

.

Rearview

Figure4.LenovoV490urearview

1MiniDisplayPortconnector3Fanlouvers

2HDMIport

1MiniDisplayPortconnector

YourcomputerhasaMiniDisplayPortconnector,anext-generationdigitaldisplayinterface,whichsupports
adaptersthatcanplugintoaVGA,DVI,orHDMIconnector.

2HDMIport

Usethehigh-denitionmultimediainterface(HDMI)porttoconnectacompatibledigitalaudiodeviceor
videomonitorsuchasahigh-denitiontelevision(HDTV).

3Fanlouvers

Theinternalfanandlouversenableairtocirculateinthecomputerandcoolthecentralprocessor.

Note:Toavoidimpedingairow,donotplaceanyobstacleinfrontofthefan.

4UserGuide

Bottomview

1

Figure5.LenovoV490ubottomview

1Doorlatch

1Doorlatch

Usethedoorlatchtolockorunlockthebottomslotcoverofyourcomputer.

Statusindicators

Thestatusindicatorsshowthecurrentstatusofyourcomputer.

Chapter1.Gettingtoknowyourcomputer5

4

1 2 3

Figure6.StatusindicatorsofLenovoV490u

1Cameraindicator

Theindicatorisgreenwhentheintegratedcameraisinuse.

2Deviceaccessstatusindicator

Whenthisindicatorison,theharddiskdriveisreadingorwritingdata.

Attention:

•Whentheindicatorison,donotputthecomputerintosleepmodeorturnoffthecomputer.

•Whentheindicatorison,donotmovethecomputer.Suddenphysicalshockmightcausedriveerrors.

3ActiveProtectionSystem

TM

statusindicator

YourcomputermightcomewithanAPSstatusindicator.Whenthisindicatorison,theAPSisenabled.

4Sleepmodestatusindicator

Whenthisstatusindicatorison,thesystemisinsleepmode.

Features

Thistopicliststhephysicalfeaturesforyourcomputer.

Processor

•T oviewtheprocessorinformationofyourcomputer,doeitherofthefollowing:

–Windows7:ClickStart,right-clickComputer.ThenclickProperties.

6UserGuide

–Windows8:Fromthedesktop,movethecursortothetop-rightorbottom-rightcornerofthescreento

displaythecharms.ThenclickSettings➙PCinfo.

Memory

•Doubledatarate3(DDR3)synchronousdynamicrandomaccessmemory(SDRAM)

Storagedevice

•2.5-inch(7mmheight)harddiskdriveor2.5-inch(7mmheight)solidstatedrive

•mSATAsolidstatedrive(onsomemodelsforcache)

Display

•Size:14.0inches(356mm)

•Resolution:

–LCD:1366-by-768

–Externalmonitor:Maximum2048-by-1536

•Integratedcamera

•Keyboardlight

•Microphones

Keyboard

•6-rowLenovokeyboard

•Fnkeyfunction

•T ouchpad

Interface

•Comboaudiojack(stereoheadphoneorheadset)

•USB3.0connectors

•RJ45Ethernetconnector

•HDMIconnector

•MiniDisplayPortconnector

•4-in-1digitalmediacardreaderslot

Wirelessfeatures

•IntegratedwirelessLAN

•IntegratedwirelessWiMax(onsomemodels)

Securityfeature

•Fingerprintreader(onsomemodels)

Specications

Thistopicliststhephysicalspecicationsforyourcomputer.

Heatoutput

•65W(222Btu/hr)maximumheatoutput(dependingonthemodel)

Chapter1.Gettingtoknowyourcomputer7

Powersource(acpoweradapter)

•Sine-waveinputat50to60Hz

•Inputratingoftheacpoweradapter:100to240Vac,50to60Hz

Batterylife

•T oviewthepercentageoftheremainingbatterypower,seethePowerManagerbatterygaugeonthe
taskbar.

•ThePowerManagerprogramdisplaysagreen,yellow,orredindication.Abatteryunderwarrantywitha
redindicationiseligibleforawarrantyreplacement.

8UserGuide

Chapter2.Usingyourcomputer

Thischapterprovidesinformationonusingsomeofthecomputercomponents.

•“Frequentlyaskedquestions”onpage9

•“Tipsonusingyourcomputer”onpage10

•“Usingtheacpoweradapterandthebattery”onpage11

•“Usingthetouchpad”onpage13

•“Usingthekeyboard”onpage13

•“Connectingtoexternaldevices”onpage15

•“UsingtheNVIDIAOptimusGraphicsfeature”onpage16

Frequentlyaskedquestions

Thefollowingareafewtipsthatwillhelpyouoptimizetheuseofyourcomputer.

•Question:CanIgetmyuserguideinanotherlanguage?

Solution:T odownloadtheuserguideinanotherlanguage,gotohttp://www.lenovo.com/UserManuals.
Thenfollowtheinstructionsonthescreen.

•Question:WhatsafetyprecautionsshouldIfollowwhenusingmycomputer?

Solution:See“Importantsafetyinformation”onpageiv.

•Question:HowcanIpreventproblemswithmycomputer?

Solution:SeeChapter7“Preventingproblems”onpage29.

•Question:Whatarethemainhardwarefeaturesofmycomputer?

Solution:SeeChapter1“Gettingtoknowyourcomputer”onpage1
computer”onpage9

•Question:WherecanIndthedetailedspecicationsformycomputer?

Solution:Gotohttp://www.lenovo.com/support.

•Question:Wherearetherecoverydiscs?

Solution:Y ourcomputerdoesnotcomewitharecoverydisc.Foranexplanationofthealternative
recoverysolutionsforyourcomputer,seeChapter6“Recoveryoverview”onpage25

•Question:HowcanIcontacttheCustomerSupportCenter?

Solution:See“ServiceandSupportinformation”intheSafety,Warranty,andSetupGuidethatcomes
withyourcomputer.

•Question:WherecanIndthewarrantyinformation?

Solution:Forthewarrantyapplicabletoyourcomputer,includingthewarrantyperiodandtypeof
warrantyservice,seetheSafety,Warranty,andSetupGuidethatcomeswithyourcomputer.

•Question:WherecanIdownloadthelatestdrivers?

Solution:ThelatestdriversforyourcomputerareavailablefromtheLenovoSupportWebsite.T o
downloadthelatestdriversforyourcomputer,gotohttp://www.lenovo.com/driversandfollowthe
instructionsonthescreen.

•Question:HowcanIinstallthedevicedrivers?

.

andChapter2“Usingyour

.

©CopyrightLenovo2012

9

Solution:Acompatibledevicedriverisarequirementtoensurecorrectoperationandperformanceof

eachcomponentinyourcomputer.Ifyourcomputerispreinstalledwithanoperatingsystem,Lenovo
providesalldevicedriversthatyouneedontheharddiskdrive.

•Question:WhatcanIdoifthebackupprocessfails?

Solution:Ifyoucanstartthebackupfeaturewithoutaproblem,butitfailsduringthebackupprocess,
trythefollowing:

1.Closeotherapplications,thenrestartthebackupprocess.

2.Checkifthedestinationmediumisdamaged,trytoselectanotherlepathandthentryagain.

•Question:WhendoIneedtorestorethecomputertothefactorydefaultsettings?

Solution:Youcanrestorethecomputertothefactorydefaultsettingswhenitfailsorwhenyouneed
toreinstalltheoperatingsystem.Thiswillrestoreyourcomputerbacktotheinitialstatewhenyourst
starteditupafterreceivingitfromthestore.Ensurethatyouhavebackedupyourcriticaldatabefore
doingthistoavoiddataloss.

Tipsonusingyourcomputer

Thistopicprovidestipsonusingyourcomputerforthersttime.

Readingthemanuals

Readthemanualsthatcomewithyourcomputerbeforeusingthecomputer.

Connectingtopower

Thesuppliedinternalbatteryisnotfullychargedatpurchase.T ochargethebatteryandbegintouseyour
computer,connectthecomputertoanelectricaloutlet,andthenthebatterywillbechargedautomatically.

Connectingthecomputertoanelectricaloutlet

Toconnectthecomputertoanelectricaloutlet,dothefollowing:

1.Plugthepowercordintoanelectricaloutlet.

2.Connectthepowercordtothetransformerpack.

3.Insertthepowerjackintothecomputer.

Turningonthecomputer

Pressthepowerbuttontoturnonthecomputer.

Conguringtheoperatingsystem

Youmightneedtoconguretheoperatingsystemwhenyouusethecomputerforthersttime.The
congurationprocessmightincludethefollowingsteps:

•Acceptingtheenduserlicenseagreement

•ConguringtheInternetconnection

•Registeringtheoperatingsystem

•Creatingauseraccount

Puttingthecomputerintosleepmodeorshuttingitdown

Toconservepower,putthecomputerintosleepmodeorshutitdownwhenthecomputerisnotinuse.

10UserGuide

Puttingyourcomputerintosleepmode

Ifyouwillbeawayfromyourcomputerforashorttime,putthecomputerintosleepmode.Whenthe
computerisinsleepmode,youcanquicklywakeituptoresumeuseandbypassthestartupprocess.

Toputthecomputerintosleepmode,doeitherofthefollowing:

•FortheWindows7operatingsystem:

1.ClickStart.

2.SelectSleepfromtheShutdownmenuoptions.

FortheWindows8operatingsystem:

1.Moveyourcursortothelower-rightcornerofthescreen,andthenthecharmsisdisplayed.

2.ClickSettings.

3.SelectSleepfromthePowermenuoptions.

•PressFn+F1.

Note:Waituntilthepowerindicatorstartsblinking(indicatingthatthecomputerisinsleepstate)before
youmovethecomputer.Movingthecomputerwhiletheharddiskdriveisspinningcandamagethe
harddiskdrive,causinglossofdata.

Towakeupthecomputer,doeitherofthefollowing:

•Pressthepowerbutton.

•PresstheFnkeyonthekeyboard.

Shuttingdownthecomputer

Ifyouarenotgoingtousethecomputerforadayortwo,shutitdown.

Toshutdownthecomputer,doeitherofthefollowing:

•FortheWindows7operatingsystem:ClickStart➙Shutdown.

•FortheWindows8operatingsystem:

1.Moveyourcursortothelower-rightcornerofthescreen,andthenthecharmsisdisplayed.

2.ClickSettings.

3.SelectShutdownfromthePowermenuoptions.

Usingtheacpoweradapterandthebattery

Thistopicprovidesinformationabouthowtousetheacpoweradapterandthebatteryforyourcomputer.

Checkingthebatterystatus

ThebatterygaugeintheWindowsnoticationareadisplaysthepercentageofbatterypowerremaining.

Therateatwhichyouusebatterypowerwilldeterminehowlongyoucanusethebatterybetweencharges.
Becauseeachcomputeruserhasdifferenthabitsandneeds,itisdifculttopredicthowlongabattery
chargewilllast.Therearetwomainfactors:

•Howmuchenergyisstoredinthebatterywhenyoubegintowork.

•Thewayyouuseyourcomputer:howoftenyouaccesstheharddiskdrive,howbrightyoumakethe
computerdisplay.

Chapter2.Usingyourcomputer11

Usingtheacpoweradapter

Thepowertorunyourcomputercancomeeitherfromtheinternallithium-ionbatteryprovidedwithit,or
fromacpowerthroughtheacpoweradapter.Whileyouuseacpower,thebatterychargesautomatically.

Theacpoweradapterhastwobasiccomponents:

1.Thetransformerpackthatconvertsacpowerforusewiththecomputer.

2.Thepowercordthatplugsintotheacoutletandintothetransformerpack.

Attention:Usinganimproperpowercordcouldcauseseveredamagetothecomputer.

Connectingtheacpoweradapter

Toconnecttheacpoweradapter,dothefollowing:

1.Plugthepowercordintoanelectricaloutlet.

2.Connectthepowercordtothetransformerpack.

3.Insertthepowerjackintothecomputer.

Tipsonusingtheacpoweradapter

Whenusingtheacpoweradapter,observethefollowingguidelines:

•Whentheacpoweradapterisnotinuse,disconnectitfromtheelectricaloutlet.

•Donotbindthepowercordtightlyaroundtheacpowertransformerpackwhenitisconnectedtothe
transformer.

•Beforeyouchargethebattery,makesurethatitstemperatureisatleast10°C(50°F).

•Y oucanchargethebatterywhentheacpoweradapterisconnectedtothecomputerandthebattery
isinstalled.

Chargingthebattery

Whenyoundthatthebatterypowerislow,youneedtochargethebatteryorreplaceitwithafully
chargedone.

Youarerecommendedtochargethebatteryinanyofthefollowingsituations:

•Whenyoupurchaseanewbattery

•Ifthebatterystatusindicatorstartsblinking

•Ifthebatteryhasnotbeenusedforalongtime

Notes:

•T omaximizethebatterylife,donotstartrechargingthebatteryimmediatelyafteritdropsfromfullcharge.

•Chargethebatteryatatemperaturebetween50°Fand86°F(10°C-30°C).

•Fullchargeordischargeisnotrequired.

Maximizingthebatterylife

Tomaximizethelifeofanewbatteryorabatterythatyouhavenotusedrecently,doeitherofthefollowing:

•Usethebatteryuntilthechargeiscompletelydepleted;thatis,usethebatteryuntilthebatterydischarge
levelisunder20%.

•Rechargethebatterycompletelybeforeusingit.Thebatteryisfullychargedifthebatterychangelevelis
above80%whentheacpoweradapterispluggedin.

12UserGuide

Usingthetouchpad

1 2

3

1

2

2

Home

Pause

End

Break

Thefollowingillustrationshowsthecontrolsonthetouchpad.

1T ouchpad:Tomovethecursoronthescreen,slideyourngertipoverthepadinthedirectioninwhich

youwantthecursortomove.

2Left-clickbutton:Functionsthesameastheleftbuttononaconventionalmouse.

3Right-clickbutton:Functionsthesameastherightbuttononaconventionalmouse.

Usingthekeyboard

Yourcomputerhasfunctionkeysincorporatedinitsstandardkeyboard.

Functionkeycombinations

Yourcomputerhasseveralspecialkeystohelpyouworkmoreeasilyandeffectively.

Thefollowinggureshowsthelocationsofthespecialkeysandbuttons.

Chapter2.Usingyourcomputer13

TousetheFnfunctionkeycombinations,pressandholdtheFnkey1;thenpressoneofthefunction
keys2.Releasebothkeys.

Thefollowingisabriefintroductiontothefunctionkeycombinations.

Volumekeys

Toadjustthevolumefromyourcomputer,dothefollowing:

•Fn+F1:Decreasethespeakervolume.

•Fn+F2:Increasethespeakervolume.

•Fn+Esc:Mutethespeaker.

Microphonemute(Fn+F3)

Mutethemicrophone.

Powerconservation(Fn+F4)

Putyourcomputerintosleepmode.Toreturntonormaloperation,presstheFnkeyonly.

Wirelessradiocontrolkeycombination(Fn+F5)

Pressthiskeycombinationtoenableordisablethebuilt-inwirelessnetworkingfeatures.

Changingthecamerasettings(Fn+F6)

•OntheWindows7operatingsystem,pressFn+F6toopenthecameraandaudiosettingswindow.The
camerapreviewisturnedon.Changethecameraandaudiosettingsasdesired.

•OntheWindows8operatingsystem,pressFn+F6tolaunchtheLenovoSettingsprogram.Thenclick

CameraorAudiotochangethesettingsasdesired.

Switchingthedisplayoutputlocation(Fn+F7)

Pressthisfunctionkeycombinationtoswitchbetweenthecomputerdisplayandanexternalmonitor.
Thefollowingoptionswillbedisplayed:

•PCscreenonly

•Duplicate

•Extend

•Secondscreenonly

Note:T oswitchbetweenthecomputerdisplayandanexternalmonitor,theWindows+Pkeycombination
alsoisavailable.

Adjustingdisplaybrightnesslevel(Fn+F8/F9)

Youcantemporarilychangethecomputerdisplaybrightnesslevelbypressingthetwokeycombinations.
WhenyoupressFn+F9,thecomputerdisplaybecomesbrighter.WhenyoupressFn+F8,thecomputer
displaybecomesdimmer.

Multimediacontrols

•Fn+F10:Previoustrackorscene

•Fn+F11:PlayorPause

•Fn+F12:Nexttrackorscene.

14UserGuide

Otherfunctions

•Fn+C:Enablesordisablesthescrolllockfunction.

•Fn+S:HasthesamefunctionastheSysRqkeyonaconventionalkeyboard.

•Fn+Home:HasthesamefunctionasthePausekeyonaconventionalkeyboard.

•Fn+End:HasthesamefunctionastheBreakkeyonaconventionalkeyboard.

•Fn+spacebar:Enableordisablekeyboardlight.

Connectingtoexternaldevices

Yourcomputerhasawiderangeofbuilt-infeaturesandconnectioncapabilities.

Usingthemediacardreader

Yourcomputersupportsthefollowingcards:

•SecureDigital(SD)card

•SecureDigitalHighCapacity(SDHC)card

•SDeXtendedCapacity(SDXC)card

•MultiMediaCard(MMC)

Notes:

•Y ourcomputerdoesnotsupporttheContentProtectionforRecordableMedia(CPRM)featurefortheSD
card.

•Whentransferringdatatoorfromaashmediacard,suchasanSDcard,donotputyourcomputerin
sleeporhibernationmodebeforethedatatransferiscomplete.T odosomightcausedamagetoyour
data.

Insertingaashmediacard

Toinsertaashmediacard,dothefollowing:

1.Makesurethatthecardiscorrectlyoriented.

2.Insertthecardrmlyintothe4-in-1mediacardreaderslot.Thecardmightstopbeforeitiscompletely
installedintotheslot.

Removingaashmediacard

Toremoveaashmediacard,dothefollowing:

1.Pushtheashmediacarduntilyouhearaclick.

2.Gentlypulltheashmediacardoutofthememorycardslot.

Note:IfyoudonotremovethecardfromyourcomputerafteryouejectthecardfromtheWindows
operatingsystem,thecardcannolongerbeaccessed.Toaccessthecard,youmustremoveitonce,
theninsertitagain.

UsingUSBconnectors

YourcomputerispreinstalledwithUSBconnectorscompatiblewithUSB1.1,2.0,or3.0devices.

Note:WhenusingahighpowerconsumptionUSBdevicesuchasaUSBopticaldrive,usethepower
adapterthatcomeswiththedevice.Otherwise,thedevicemaynotberecognized,andthesystemmightbe
shutdown.

Chapter2.Usingyourcomputer15

UsingtheNVIDIAOptimusGraphicsfeature

SomeLenovonotebookcomputerssupportNVIDIAOptimusGraphics.

NVIDIAOptimusGraphicsenablesadynamicswitch,thatis,aswitchwithnoneedtorestartyourcomputer
betweenHighPerformanceandEnergySaving.

SwitchingtheGraphicsProcessingUnit

IfyourcomputersupportsNVIDIAOptimusGraphics,theGraphicsProcessingUnitisswitchedautomatically
dependingonthepowersettingsyouuse.

16UserGuide

Chapter3.Connectingtothenetwork

1

2

3

Asaglobalnetwork,theInternetconnectscomputersworldwide,providingservicessuchase-mailing,
informationsearching,electroniccommerce,Webbrowsing,andentertainment.

YoucanconnectthecomputertotheInternetinthefollowingways:

•“Wiredconnection”onpage17

•“Wirelessconnection”onpage18

Wiredconnection

ItisareliableandsafewaytoconnectthecomputertotheInternetusingawiredconnection.

WiredconnectionDescription

CableCableInternetservicesuseacablemodemconnectedtotheresidentialcableTVline.

Digitalsubscriberline(DSL)DSLisafamilyofrelatedtechnologiesthatbringhigh-speednetworkaccessto

homesandsmallbusinessesoverordinarytelephonelines.

Hardwareconnection

ThistopicprovidesinformationabouthowtoconnecttotheInternetthroughhardwareconnection.

Cable

1TVcable(notsupplied)
2Splitter(notsupplied)
3Cablemodem(notsupplied)

©CopyrightLenovo2012

17

DSL

1

2

3

1

2

1Telephoneline(notsupplied)
2Splitter(notsupplied)
3DSLmodem(notsupplied)

Softwareconguration

ConsultyourInternetServiceProvider(ISP)fordetailsonhowtocongureyourcomputerforwired
connections.

Wirelessconnection

WirelessconnectionsprovidemobileaccesstotheInternet,enablingyoutostayonlineanywherethe
wirelesssignalcovers.

Dividedbythesignalscales,awirelessconnectiontotheInternetcanbeestablishedusingthefollowing
standards.

WirelessconnectionDescription

Wi-Fi

WiMAXWiMAXnetworksconnectseveralWirelessLANsystemstocoverametropolitan

Wi-Finetworkscoverasmallphysicalarea,likeahome,ofce,orsmallgroupof
buildings.Anaccesspointisnecessaryfortheconnection.

area,providinghigh-speedbroadbandandprovidehigh-speedbroadbandaccess.

Toenablewirelesscommunications,pressFn+F5.

Hardwareconnection

1Wirelessaccesspoint(notsupplied)
2Wi-Fi/WiMAXnetwork

18UserGuide

Softwareconguration

ConsultyourInternetServiceProviderandsearchtheWindowsHelpandSupportCenterfordetailsonhow
tocongureyourcomputerforwirelessconnections.

Chapter3.Connectingtothenetwork19

20UserGuide

Chapter4.Y ouandyourcomputer

Thischapterprovidesinformationaboutaccessibilityandcomfort.

Accessibilityandcomfort

Goodergonomicpracticeisimportanttogetthemostfromyourpersonalcomputerandtoavoiddiscomfort.
Arrangeyourworkplaceandtheequipmentyouusetosuityourindividualneedsandthekindofwork
thatyouperform.Inaddition,usehealthyworkhabitstomaximizeyourperformanceandcomfortwhile
usingyourcomputer.

Thefollowingtopicsprovideinformationaboutarrangingyourworkarea,settingupyourcomputer
equipment,andestablishinghealthyworkhabits.

Lenovoiscommittedtoprovidingthelatestinformationandtechnologytoourcustomerswithdisabilities.
Refertoouraccessibilityinformationwhichoutlinesoureffortsinthisarea.

Ergonomicinformation

Workinginthevirtualofcemightmeanadaptingtofrequentchangesinyourenvironment.Followingsome
simpleruleswillmakethingseasierandbringyouthemaximumbenetsofyourcomputer.Keepinginmind
suchbasicsasgoodlightingandproperseating,forexample,canhelpyouimproveyourperformance
andachievegreatercomfort.

Note:Thisexampleshowssomeoneinaconventionalsetting.Evenwhennotinsuchasetting,youcan
followmanyofthesetips.Developgoodhabits,andtheywillserveyouwell.

Generalposture:Thefollowingaresomegeneralrecommendationsforassumingahealthyworkingposture.
Itisbesttoperiodicallymakeminormodicationsinyourworkingposturetodetertheonsetofdiscomfort
causedbylongperiodsofworkinginthesameposition.Frequent,shortbreaksfromyourworkwillalsohelp
topreventanyminordiscomfortassociatedwithyourworkingposture.

Display:Positionthedisplaytomaintainacomfortableviewingdistanceof510-760mm(20-30inch).Avoid
glareorreectionsonthedisplayfromoverheadlightingoroutsidesourcesoflight.Keepthedisplay

©CopyrightLenovo2012

21

screencleanandsetthebrightnesstolevelsthatenableyoutoseethescreenclearly.PressFn+F8or
Fn+F9toadjustdisplaybrightness.

Headposition:Keepyourheadandneckinacomfortableandneutral(vertical,orupright)position.

Chair:Useachairthatgivesyougoodbacksupportandseatheightadjustment.Usechairadjustmentsto

bestsuityourdesiredposture.

Armandhandposition:Ifavailable,utilizechairarmrestsoranareaonyourworkingsurfacetoprovide
weightsupportforyourarms.Keepyourforearms,wrists,andhandsinarelaxedandneutral(horizontal)
position.T ypewithasofttouchwithoutpoundingthekeys.

Legposition:Keepyourthighsparalleltotheoorandyourfeetatontheoororonafootrest.

Whatifyouaretraveling?

Itmightnotbepossibletoobservethebestergonomicpracticeswhenyouareusingyourcomputer
whileonthemoveorinacasualsetting.Regardlessofthesetting,trytoobserveasmanyofthetipsas
possible.Sittingproperlyandusingadequatelighting,forexample,willhelpyoumaintaindesirablelevels
ofcomfortandperformance.

Questionsaboutvision?

ThevisualdisplayscreensofLenovonotebookcomputersaredesignedtomeetthehigheststandardsand
toprovideyouwithclear,crispimagesandlarge,brightdisplaysthatareeasytosee,yeteasyontheeyes.
Ofcourse,anyconcentratedandsustainedvisualactivitycanbetiring.Ifyouhavequestionsoneyefatigue
orvisualdiscomfort,consultavisioncarespecialistforadvice.

22UserGuide

Chapter5.Security

Thischapterprovidesinformationaboutprotectingyourcomputerfromtheftandunauthorizeduse.

•“Attachingamechanicallock”onpage23

•“Usingpasswords”onpage23

•“Usingangerprintreader”onpage23

Attachingamechanicallock

Youcanattachamechanicallocktoyourcomputertopreventitfrombeingremovedwithoutyourpermission.

Attachamechanicallocktothekeyholeofthecomputer;thensecurethechainonthelocktoastationary
object.Refertotheinstructionsshippedwiththemechanicallock.

Note:Youareresponsibleforevaluating,selecting,andimplementingthelockingdevicesandsecurity
features.Lenovomakesnocomments,judgments,orwarrantiesaboutthefunction,quality,orperformance
oflockingdevicesandsecurityfeatures.

Usingpasswords

Usingpasswordshelpspreventyourcomputerfrombeingusedbyothers.Onceyousetapasswordand
enableit,apromptappearsonthescreeneachtimeyoupoweronthecomputer.Enteryourpasswordatthe
prompt.Thecomputercannotbeusedunlessyouenterthecorrectpassword.

Note:Thispasswordcanbeacombinationofonetosevenalphanumericcharacters.

Formoreinformationabouthowtosetthepassword,refertotheonlinehelpinformationsystemonthe
rightscreenoftheBIOS.

Note:T oentertheBIOS,pressF1whentheLenovologoisdisplayedonthescreenwhilethecomputeris
startingup.

Usingangerprintreader

Withthengerprintreader,inadditiontoregisteringngerprintinformationandusingitasapasswordfor
WindowsoperatingsystemorWebsitelogon,youalsocanlaunchapplicationsquicklyandencryptprivate
datawithyourngerprinttosecureyourcomputer.Formoreinformation,refertotheonlinehelpinformation
systemofthengerprintsoftware.

UsingtheActiveProtectionSystem

SomeLenovomodelshavetheActiveProtectionSystemprogrampreinstalled.

Asareliablesafeguard,theActiveProtectionSystemprogramreducesthepossibilityofshockdamage
totheharddiskdrivethatmayresultindataloss.Whenyourcomputerissubjecttoshockorexcessive
vibration,theshocksensorinthecomputerdetectstheconditionandstopstheharddiskdriveuntilthe
environmentisstableagain.

©CopyrightLenovo2012

23

24UserGuide

Chapter6.Recoveryoverview

Therecoveryprogramscanhelpyoudiagnosecomputerproblems,gethelp,andrecoverfromsystem
crashes,evenifyoucannotstarttheWindowsoperatingsystem.

UsingtheOneKeyRecoveryProprogramontheWindows7operating
system

OntheWindows7operatingsystem,theOneKey

•Performingbackupandrecoveryoperations

TheOneKeyRecoveryProprogramenablesyoutobackupallyourharddiskdrivecontentsincludingthe
operatingsystem,datales,softwareprograms,andpersonalsettings.Y oucandesignatewherethe
OneKeyRecoveryProprogramstoresthebackup.

•UsingtheOneKeyRecoveryProworkspace

TheOneKeyRecoveryProworkspaceresidesinaprotected,hiddenareaofyourharddiskdrivethat
operatesindependentlyfromtheWindowsoperatingsystem.Thisenablesyoutoperformrecovery
operationsevenifyoucannotstarttheWindowsoperatingsystem.Y oucanperformthefollowing
recoveryoperationsfromtheOneKeyRecoveryProworkspace.

•Creatingandusingarescuemedium

Witharescuemedium,suchasadiscoraUSBharddiskdrive,youcanrecoverthecomputerfromfailures
thatpreventyoufromgainingaccesstotheOneKeyRecoveryProworkspaceonyourharddiskdrive.

®

RecoveryProprogramenablesyoutodothefollowing:

Formoreinformation,refertothehelpinformationsystemoftheOneKeyRecoveryProprogram.

SolvingrecoveryproblemsontheWindows7operatingsystem

ToreinstalltheWindows7operatingsystem,dothefollowing:

1.Turnoffthecomputer.

2.Dooneofthefollowing:

•Presstherecoverybuttonandthenfollowtheon-screeninstructionstolaunchtheProductRecovery

program.

•Startthecomputer.WhentheLenovologoisdisplayed,presstherecoverybuttonandthenfollow

theon-screeninstructionstostarttheProductRecoveryprogram.

•Startthecomputer.AfteryouhaveenteredtheWindowsoperatingsystem,presstherecoverybutton

tolaunchtheLenovoSolutionCenterprogram.

3.Followtheon-screeninstructionstoreinstalltheoperatingsystem.

Notes:

•Y oucanchoosetorestoreyoursystempartitiontotheoriginalfactorystateortoapreviouslygenerated
backup.

•Therecoveryprocessisirreversible.Ensurethatyouhavebackedupyourcriticaldatabeforeusingthe
recoveryfeature.

IfyouareunabletoaccesstheOneKeyRecoveryProworkspaceortheWindowsenvironment,doeither
ofthefollowing:

•UsearescuemediumtostarttheOneKeyRecoveryProworkspace.

©CopyrightLenovo2012

25

•Userecoverymediaifallothermethodsofrecoveryhavefailedandyouneedtorestoretheharddisk
drivetothefactorydefaultsettings.

Note:IfyouareunabletoaccesstheOneKeyRecoveryProworkspaceortheWindowsenvironmentfrom
arescuemediumorrecoverymedium,youmightnothavetherescuedevice(aninternalharddiskdrive,
adisc,aUSBharddiskdrive,orotherexternaldevices)setastherstbootdeviceinthestartupdevice
sequence.Y oumustrstmakesurethatyourrescuedeviceissetastherstbootdeviceinthestartup
devicesequenceintheBIOSprogram.GototheStartup➙Bootmenutotemporarilyorpermanently
changethestartupdevicesequence.

Itisimportanttocreatearescuemediumandasetofrecoverymediaasearlyaspossibleandstorethem
inasafeplaceforfutureuse.

UsingtheWindowsrecoveryprogramontheWindows8operating
system

Yourcomputercomewithabuilt-inrecoveryprogramprovidedbyWindows.OntheWindows8operating
system,theprogramenablesyoutodothefollowing:

•Refreshingyourcomputersettings

Therefreshingenablesyoutorestoreyourcomputersettingstofactorycontentsonly,withoutremoving
allthepersonaldataandapplicationsthatyouhaveinstalledfromWindowsStore.

Torefreshyourcomputersettings,dothefollowing:

1.Moveyourcursortothebottomrightcornerofthescreentobringupthecharms.ThenclickSettings

➙ChangePCsettings➙General.

2.IntheRefreshyourPCwithoutaffectingyourlessection,clickGetstarted.Thenfollowthe
on-screeninstructionstorefreshyourcomputersettings.

•Resettingyourcomputersettings

Whenyouusetherecoveryprogramtoresetyourcomputersettings,allthedatayouhavestoredonthe
harddiskdrivewillbedeletedandthecomputersettingswillberestoredtothefactorydefaultsettings.

Attention:T oavoiddataloss,backupallthedatathatwillbeinuselater.

Toresetyourcomputersettings,dothefollowing:

1.Moveyourcursortothebottomrightcornerofthescreentobringupthecharms.ThenclickSettings
➙ChangePCsettings➙General.

2.IntheRemoveeverythingandreinstallWindowssection,clickGetstarted.Thenfollowthe
on-screeninstructionstoresetyourcomputersettings.

Note:Afterrestoringyourcomputersettingstothefactorycontents,youmightneedtoreinstallthe
driversforsomedevices.

•Advancedstartupoptions

Advancedstartupoptionsenableyoutostartupfromanexternaldriveordisc,changeyourcomputer
settings,changethestartupsettingsoftheWindowsoperatingsystem,orrestoretheWindowsoperating
systemfromasystemimage.

Tousetheadvancedstartupoption,dothefollowing:

1.Moveyourcursortothebottomrightcornerofthescreentobringupthecharms.ThenclickSettings
➙ChangePCsettings➙General.

2.IntheAdvancedstartupsection,clickRestartnow➙T roubleshoot➙Advancedoptions.Then
followtheon-screeninstructionstochangethesettingsasdesired.

26UserGuide

Formoreinformationabouttherecoverysolutionsprovidedonyourcomputer,refertotheonlinehelp
informationsystemoftheWindows8operatingsystem.

Chapter6.Recoveryoverview27

28UserGuide

Chapter7.Preventingproblems

AnimportantpartofowningaLenovonotebookcomputerismaintenance.Withpropercare,youcan
avoidcommonproblems.Thechapterprovidesinformationthatcanhelpyoukeepyourcomputerrunning
smoothly.

•“Generaltipsforpreventingproblems”onpage29

•“Takingcareofyourcomputer”onpage30

Generaltipsforpreventingproblems

1.Checkthecapacityofyourharddiskdrivefromtimetotime.Iftheharddiskdrivegetstoofull,the
operatingsystemwillslowdownandmightproduceerrors.

2.Emptyyourrecyclebinonaregularbasis.

3.Tofreeupdiskspace,uninstallunusedapplicationprograms.

4.CleanoutyourInbox,Sent,andT rashfoldersfromyoure-mailclientprogram.

5.Backupyourdataatleastonceaweek.Ifcriticaldataispresent,itisagoodideatoperformadaily
backupoperation.Lenovohasmanybackupoptionsavailableforyourcomputer.CD-RWdrivesand
CD-RW/DVDdrivesareavailableformostcomputersandareeasilyinstalled.

6.Schedulesystemrestoreoperationstotakeasystemsnapshotperiodically.

Note:Alwaystakeasystemsnapshotbeforeinstallingnewdrivers,updatingsoftware,orinstalling
newsoftware.

7.UpdatedevicedriversandBIOSwhenneeded.

8.Proleyourmachineathttp://www.lenovo.com/supporttokeepuptodatewithcurrentdriversand
revisions.

9.Keepuptodatefordevicedriversonothernon-Lenovohardware.Y oumightwanttoreadthedevice
driverinformationreleasenotespriortoupdatingforcompatibilityorknownissues.

10.Keepalogbook.Entriesmightincludemajorhardwareorsoftwarechanges,driverupdates,minor
issuesyouhaveexperienced,andhowyouresolvedtheminorissues.

11.Ifrequired,youcanndyourcountry'sCustomerSupportCenterathttp://www.lenovo.com/support.
WhencallingtheCustomerSupportCenter,makesurethatyouhaveyourmachinemodeltype,serial
number,andthecomputerinfrontofyou.Also,ifthecomputerisproducingerrorcodes,itishelpfulto
havetheerrorscreenonorthemessagewrittendown.

Ifyouneedhelp,service,technicalassistance,orjustwantmoreinformationaboutLenovoproducts,you
willndawidevarietyofsourcesavailablefromLenovotoassistyou.Thissectioncontainsinformation
aboutwheretogoforadditionalinformationaboutLenovoandourproducts,whattodoifyouexperiencea
problemwithyourcomputer,andwhomtocallforserviceshoulditbenecessary.

Informationaboutyourcomputerandpreinstalledsoftware,ifany,isavailableinthedocumentationthat
comeswithyourcomputer.Thatdocumentationincludesprintedbooks,onlinebooks,readmeles,and
helples.Inaddition,informationaboutLenovoproductsisavailableontheWorldWideWeb.

MicrosoftServicePacksarethelatestsoftwaresourceforWindowsproductupdates.Theyareavailable
throughWebdownload(connectionchargesmightapply)orthroughdiscs.Formorespecicinformation
andlinks,gotohttp://www.microsoft.com.Lenovoofferstechnicalassistancewithinstallationof,or
questionsrelatedto,ServicePacksforyourLenovo-preloadedMicrosoftWindowsproduct.Forinformation,
contacttheCustomerSupportCenter.

©CopyrightLenovo2012

29

Takingcareofyourcomputer

Althoughyourcomputerisdesignedtofunctionreliablyinnormalworkenvironments,youneedtouse
commonsenseinhandlingit.Byfollowingtheseimportanttips,youwillgetthemostuseandenjoyment
outofyourcomputer.

Becarefulaboutwhereandhowyouwork

•Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.

•Storepackingmaterialssafelyoutofthereachofchildrentopreventtheriskofsuffocationfromplastic
bags.

•Keepyourcomputerawayfrommagnets,activatedcellularphones,electricalappliances,orspeakers
(within13cmor5inch).

•Avoidsubjectingyourcomputertoextremetemperatures(below5°C/41°Forabove35°C/95°F).

•Someappliances,suchascertainportabledesktopfansorairpuriers,canproducenegativeions.Ifa
computerisclosetosuchanappliance,andisexposedforanextendedtimetoaircontainingnegative
ions,itmightbecomeelectrostaticallycharged.Suchachargemightbedischargedthroughyourhands
whenyoutouchthekeyboardorotherpartsofthecomputer,orthroughconnectorsonI/Odevices
connectedtoit.Eventhoughthiskindofelectrostaticdischarge(ESD)istheoppositeofadischargefrom
yourbodyorclothingtothecomputer,itposesthesameriskofacomputermalfunction.

Yourcomputerisdesignedandmanufacturedtominimizeanyeffectsofelectrostaticcharge.Anelectrostatic
chargeaboveacertainlimit,however,canincreasetheriskofESD.Therefore,whenusingthecomputer
closetoanappliancethatcanproducenegativeions,givespecialattentiontothefollowing:

•Avoiddirectlyexposingyourcomputertotheairfromanappliancethatcanproducenegativeions.

•Keepyourcomputerandperipheralsasfaraspossiblefromsuchanappliance.

•Whereverpossible,groundyourcomputertofacilitatesafeelectrostaticdischarge.

Note:Notallsuchappliancescauseasignicantelectrostaticcharge.

Begentlewithyourcomputer

•Avoidplacinganyobjects(includingpaper)betweenthedisplayandthekeyboardorthepalmrest.

•Donotopenthedisplaybeyond130degrees,asthismightdamagethecomputerhinge.

•Donotturnyourcomputeroverwhiletheacpoweradapterispluggedin.Thiscouldbreaktheadapter
plug.

Carryyourcomputerproperly

•Beforemovingyourcomputer,besuretoremoveanymedia,turnoffattacheddevices,anddisconnect
cordsandcables.

•Beforemovingyourcomputer,ensurethatitisinsleeporhibernationmode,orturnedoff.Thiswill
preventdamagetotheharddiskdriveandavoiddataloss.

•Whenpickingupyouropencomputer,holditbythebottom.Donotpickuporholdyourcomputerby
thedisplay.

•Useaqualitycarryingcasethatprovidesadequatecushionandprotection.Donotpackyourcomputerin
atightlypackedsuitcaseorbag.

Foroutdooruse

•Backupyourcriticaldatabeforeyoutakeyourcomputeroutdoors.

•Ensurethatthebatteryisfullycharged.

30UserGuide

•BesuretoturnoffthepowerandclosetheLCDwhennotinuse.

•Whenyouleavethecomputerinyourcar,placeitonthebackseattoavoidbeinginsolated.

•Carrytheacpoweradapterandpowercordwiththecomputer.

Handlestoragemediaanddrivesproperly

•Wheninstallingtheharddiskdrives,followtheinstructionsshippedwithyourhardware,andapply
pressureonlywhereneededonthedevice.

•T urnoffyourcomputerifyouarereplacingtheharddiskdrive.

•Storeyourexternalandremovableharddiskdrivesintheappropriatecontainersorpackagingwhen
notinuse.

•Beforeyouinstallanyofthefollowingdevices,touchametaltableoragroundedmetalobject.Thisaction
reducesanystaticelectricityfromyourbody.Thestaticelectricitycoulddamagethedevice.

–Memorycards,suchasSDcards,MemoryStickcards,MultiMediaCardmodules,andMemoryStick

Procards

–Memorymodules

Note:Notalllisteddevicesareincludedinyourcomputer.

Thisactionreducesanystaticelectricityfromyourbody.Thestaticelectricitycoulddamagethedevice.

•Whentransferringdatatoorfromaashmediacard,suchasanSDcard,donotputyourcomputerin
sleeporhibernationmodebeforethedatatransferiscomplete.T odosomightcausedamagetoyour
data.

Dataprotection

•Donotdeleteunknownlesorchangethenameoflesordirectoriesthatwerenotcreatedbyyou;
otherwise,yourcomputersoftwaremightfailtowork.

•Beawarethataccessingnetworkresourcescanleaveyourcomputervulnerabletocomputerviruses,
hackers,spyware,andothermaliciousactivitiesthatmightdamageyourcomputer,software,ordata.

•Itisyourresponsibilitytoensurethatyouhaveadequateprotectionintheformofrewalls,antivirus
software,andanti-spywaresoftwareandkeepthesoftwareuptodate.

Takecareinsettingpasswords

Rememberyourpasswords.Ifyouforgetasupervisororharddiskpassword,Lenovoauthorizedservice
providerswillnotresetit,andyoumighthavetoreplaceyoursystemboardorharddiskdrive.

Cleanthecoverofyourcomputer

Occasionallycleanyourcomputerbydoingthefollowing:

1.Prepareamixtureofagentlekitchen-usedetergent(onethatdoesnotcontainabrasivepowderor
strongchemicalssuchasacidoralkaline).Use5partswaterto1partdetergent.

2.Absorbthediluteddetergentintoasponge.

3.Squeezeexcessliquidfromthesponge.

4.Wipethecoverwiththesponge,usingacircularmotionandtakingcarenottoletanyexcessliquiddrip.

5.Wipethesurfacetoremovethedetergent.

6.Rinsethespongewithcleanrunningwater.

7.Wipethecoverwiththecleansponge.

8.Wipethesurfaceagainwithadry,soft,lint-freecloth.

9.Waitforthesurfacetodrycompletelyandremoveanybersfromthecloth.

Chapter7.Preventingproblems31

Note:Shutdownthecomputerandthendisconnectthepowercordbeforecleaningthecomputer.

Cleaningyourcomputerkeyboard

Tocleanthecomputerkeyboard,dothefollowing:

1.Applysomeisopropylrubbingalcoholtoasoft,dust-freecloth.

2.Wipeeachkeytopsurfacewiththecloth.Wipethekeysonebyone;ifyouwipeseveralkeysatatime,
theclothmighthookontoanadjacentkeyandpossiblydamageit.Makesurethatnoliquiddripsonto
orbetweenthekeys.

3.Allowtodry.

4.Toremoveanycrumbsanddustfrombeneaththekeys,youcanuseacamerablowerwithabrush
orcoolairfromahairdrier.

Note:Avoidsprayingcleanerdirectlyontothedisplayorthekeyboard.

Cleaningyourcomputerdisplay

Tocleanyourcomputerdisplay,dothefollowing:

1.Gentlywipethedisplaywithadry,soft,lint-freecloth.Ifyouseeascratchlikemarkonyourdisplay,it
mightbeastaintransferredfromthekeyboardwhenthecoverwaspressedfromtheoutside.

2.Wipeordustthestaingentlywithasoft,drycloth.

3.Ifthestainremains,moistenasoft,lint-freeclothwithwaterora50-50mixtureofisopropylalcoholand
waterthatdoesnotcontainimpurities.

4.Wringoutasmuchoftheliquidasyoucan.

5.Wipethedisplayagain;donotletanyliquiddripintothecomputer.

6.Besuretodrythedisplaybeforeclosingit.

Registeringyourcomputer

ToregisteryourcomputerwithLenovo,doeitherofthefollowing:

•Gotohttp://www.lenovo.com/registerandthenfollowtheon-screeninstructionstoregisteryour
computer.

•ConnectyourcomputertotheInternetandregisteryourcomputerthroughapreinstalledregistration
program.

–FortheWindows7operatingsystem:ThepreinstalledLenovoProductRegistrationprogramlaunches

automaticallyafteryouhaveusedyourcomputerforatime.Followtheon-screeninstructionsto
registeryourcomputer.

–FortheWindows8operatingsystem:LaunchtheLenovoSupportprogram.ThenclickRegistration

andfollowtheon-screeninstructionstoregisteryourcomputer.

Besurenottomodifyyourcomputer

•OnlyanauthorizedLenovorepairtechnicianshoulddisassembleandrepairyourcomputer.

•Donotmodifyortapethelatchestokeepthedisplayopenorclosed.

32UserGuide

Chapter8.T roubleshootingcomputerproblems

Thischapterprovidesinformationonwhattodoifyouexperienceaproblemwithyourcomputer.

Troubleshooting

Tomakesurethatyourcomputerhasthefeaturesthatareintroducedinthefollowingsections,consultthe
onlinehelporthelistshippedwithyourcomputer.

Batteryandpowerproblems

Thistopiccontainsinstructionsontroubleshootingbatteryandpowerproblems.

Batteryproblems

Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.

Theinternalbatterycannotbefullychargedinthestandardchargetimewhenthecomputeris
poweredoff.

Theinternalbatterymightbeover-discharged.Dothefollowing:

1.Turnoffthecomputer.

2.Connecttheacpoweradaptertothecomputerandletitcharge.

Ifaquickchargerisavailable,useittochargetheover-dischargedinternalbattery.

Iftheinternalbatterycannotbefullychargedin24hours,haveyourcomputerserviced.

Yourcomputershutsdownbeforethebatterystatusindicatorshowsempty,oryourcomputer
operatesafterthebatterystatusindicatorshowsempty.

Dischargeandrechargetheinternalbattery.

Theoperatingtimeforafullychargedbatteryisshort.

Dischargeandrechargetheinternalbattery.Ifyourbatteryoperatingtimeisstillshort,useanewinternal
battery.

Thecomputerdoesnotoperatewithafullychargedbattery.

Thesurgeprotectorintheinternalbatterymightbeactive.Turnoffthecomputerforoneminutetoresetthe
protector;thenturnonthecomputeragain.

Anacpoweradapterproblem

Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.

Theacpoweradapterisconnectedtothecomputerandtheworkingelectricaloutlet,butthe
poweradapter(powerplug)iconisnotdisplayedonthetaskbar.Alsotheacpowerindicatordoes
notlightup.

Dothefollowing:

1.Makesurethattheconnectionoftheacpoweradapteriscorrect.Forinstructionsonconnectingtheac
poweradapter,seeSafety,Warranty,andSetupGuidethatcomeswithyourcomputer.

2.Iftheconnectionoftheacpoweradapteriscorrect,turnoffthecomputer,thendisconnecttheacpower
adapterandremovethemainbattery.

©CopyrightLenovo2012

33

3.Reinstallthebatteryandreconnecttheacpoweradapter,thenturnonthecomputer.

4.Ifthepoweradaptericonstillisnotdisplayedonthetaskbarandtheacpowerindicatordoesnotlight
up,havetheacpoweradapterandyourcomputerserviced.

Astartupproblem

Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.

TheMicrosoftWindowsoperatingsystemdoesnotstart.

OntheWindowsoperatingsystem,usetherecoveryprogrampreinstalledonyourcomputertohelpsolveor
identifyyourproblem.Fordetails,refertotheinstructionsinChapter6“Recoveryoverview”onpage25.

Sleepandhibernationproblems

Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.

Thecriticallow-batteryerrormessageappears,andthecomputerimmediatelyturnsoff.

Thebatterypowerisgettinglow.Connecttheacpoweradaptertothecomputer,orreplacethebattery
withachargedone.

Thecomputerenterssleepmodeimmediatelyafterpower-onself-test.

Makesurethat:

•Thebatteryischarged.

•Theoperatingtemperatureiswithintheacceptablerange.refertoChapter7“Preventingproblems”
onpage29.

Computerscreenproblems

Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.

Thescreenisblank.

Doanyofthefollowing:

•Ifyouareusingtheacpoweradapterorusingthebattery,andthebatterystatusindicatorison,pressFn
+F9toincreasethescreenbrightness.

•Ifthepowerindicatorisinblinking,pressthepowerbuttontoresumefromthesleepmode.

Iftheproblempersist,followthesolutionto“Thescreenisunreadableordistorted.”onpage34

Thescreenisunreadableordistorted.

Makesurethat:

•Thedisplaydevicedriverisinstalledcorrectly.

•Thescreenresolutionandcolorqualityarecorrectlyset.

•Themonitortypeiscorrect.

Incorrectcharactersaredisplayedonthescreen.

Didyouinstalltheoperatingsystemorapplicationprogramcorrectly?Iftheyareinstalledandcongured
correctly,havethecomputerserviced.

.

WhenIturnonthecomputer,nothingisdisplayedonthescreenandthecomputerdoesnotbeep
whilestartingup.

Makesurethat:

34UserGuide

•Thebatteryisinstalledcorrectly.

•Theacpoweradapterisconnectedtothecomputerandthepowercordispluggedintoaworking
electricaloutlet.

•Thecomputeristurnedon.(Pressthepowerbuttonagainforconrmation.)

Iftheseitemsarecorrectlyset,andthescreenremainsblank,havethecomputerserviced.

WhenIturnonthecomputer,onlyawhitecursorisdisplayedonablankscreen.

Restorebacked-uplestoyourWindowsenvironmentortheentirecontentsofyourharddiskdriveto
theoriginalfactorycontentsusingthepreinstalledrecoveryprogramsonyourcomputer.Iftheproblem
persists,havethecomputerserviced.

Myscreengoesblankwhilethecomputerison.

Yourscreensaverorpowermanagementmaybeenabled.Dooneofthefollowingtoexitfromthescreen
saverortoresumefromsleeporhibernationmode:

•T ouchthetouchpad.

•PresstheFnkeyonthekeyboard.

•Pressthepowerbutton.

Problemswithdrivesandotherstoragedevices

Thissectionincludesharddiskdriveproblems.

Harddiskdriveproblem

Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.

Theharddiskdrivemakesarattlingnoiseintermittently.

Therattlingnoisemightbeheard:

•Whentheharddiskdrivebeginsornishesgettingaccesstodata.

•Whenyoucarrytheharddiskdrive.

•Whenyoucarryyourcomputer.

Thisisanormalcharacteristicofaharddiskdriveandisnotadefect.

Theharddiskdrivedoesnotwork.

UndertheStart➙BootmenuofBIOS,makesurethattheharddiskdriveisontheBootpriorityorder
list.IfitisontheExcludedfrombootorderlist,itisdisabled.Selecttheentryforitonthelistandpress
theShift+1key.ThismovestheentrytotheBootpriorityorderlist.

Asolid-statedriveproblem

WhenyoucompresslesorfoldersbyuseofthedatacompressionfunctioninWindows,andthen
decompressthem,theprocessofwritingtoorreadingfromthelesorfoldersisslow.

ApplythediskdefragmentationtoolinWindowsforfasteraccesstothedata.

OneKeyRecoveryProprogramproblems

Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.

Chapter8.Troubleshootingcomputerproblems35

Backupcannotbemade.

Makesurethat:

•Y ouarenotusingaWindowsoperatingsystem.

•Thereisnotenoughspacetostorethebackupdata.Youwillneedtofreemoreharddiskdrivespaceon
yoursystempartition(Cdrive).

Failtorestoresystempartitiontofactorydefault.

Thesystempartition,suchasthepartitionsizeorthedrivecapacityofC,hasbeenmodied.

Apasswordproblem

Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.

Iforgotmypassword.

Doanyofthefollowing:

•Ifyouforgetyouruserpassword,youmusttakeyourcomputertoaLenovoauthorizedservicerora
marketingrepresentativetohavethepasswordchanged.

•Ifyouforgetyourharddiskdrivepassword,aLenovoauthorizedservicercannotresetyourpasswordor
recoverdatafromtheharddiskdrive.Y oumusttakeyourcomputertoaLenovoauthorizedservicerora
marketingrepresentativetohavetheharddiskdrivereplaced.Proofofpurchaseisrequired,andafee
willbechargedforpartsandservice.

•Ifyouforgetyoursupervisorpassword,aLenovoauthorizedserviceprovidercannotresetyourpassword.
YoumusttakeyourcomputertoaLenovoauthorizedserviceroramarketingrepresentativetohavethe
systemboardreplaced.Proofofpurchaseisrequired,andafeewillbechargedforpartsandservice.

Asoundproblem

Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.

Nosoundcanbeheardfromthespeakerevenwhenthevolumeisturnedup.

Makesurethat:

•Themutefunctionisoff.

•Theheadphonejackisnotused.

•Speakersareselectedastheplaybackdevice.

Otherproblems

Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.

Yourcomputerdoesnotrespond.

Doeitherofthefollowing:

•T oturnoffyourcomputer,pressandholdthepowerbuttonfor4secondsormore.

•Y ourcomputermightlockwhenitenterssleepmodeduringacommunicationoperation.Disablethe
sleeptimerwhenyouareworkingonthenetwork.

Thecomputerdoesnotstartfromadeviceyouwant.

Dothefollowing:

1.CheckthesettingsunderStart➙BootmenuofBIOS.MakesurethattheBootPriorityOrderoption

startsfromthedeviceyouwant.

36UserGuide

2.Alsomakesurethatthedevicefromwhichthecomputerstartsisenabled.UndertheStart➙Boot

menu,makesurethatthedeviceisincludedintheBootPriorityOrderlist.

3.PressF12whentheLenovologoappearsonthescreenwhilethecomputerisstartinguptoselect
thedeviceyouwantthecomputerstartsfrom.

Theconnectedexternaldevicedoesnotwork.

Makesurethat:

•DonotconnectordisconnectanyexternaldevicecablesotherthanUSBcableswhilethecomputeris
turnedon;otherwise,youmightdamageyourcomputer.

•WhenusingahighpowerconsumptionexternaldevicessuchasanexternalUSBopticaldrive,use
externaldevicepoweradapter.Otherwise,thedevicemaynotberecognized,orthesystemmightbe
turnedoff.

Formoretechnicalsupport,pleasegoto
http://www.lenovo.com/support

Chapter8.Troubleshootingcomputerproblems37

38UserGuide

AppendixA.Regulatoryinformation

ENERGYSTARmodelinformation

ENERGYSTAR

®

isajointprogramoftheU.S.EnvironmentalProtectionAgencyandtheU.S.Department
ofEnergyaimedatsavingmoneyandprotectingtheenvironmentthroughenergyefcientproductsand
practices.

LenovoisproudtoofferourcustomersproductswiththeENERGYST ARqualieddesignation.Lenovo
computersofthefollowingmachinetype(s),iftheENERGYST ARmarkisafxed,havebeendesignedand
testedtoconformtotheENERGYST ARprogramrequirementsforcomputers.

20199

ByusingENERGYST ARqualiedproductsandtakingadvantageofthepower-managementfeatures
ofyourcomputer,youcanhelpreducetheconsumptionofelectricity.Reducedelectricalconsumption
cancontributetopotentialnancialsavings,acleanerenvironment,andthereductionofgreenhousegas
emissions.

FormoreinformationaboutENERGYST AR,goto:
http://www.energystar.gov

Lenovoencouragesyoutomakeefcientuseofenergyanintegralpartofyourday-to-dayoperations.To
helpinthisendeavor,Lenovohaspresetthefollowingpower-managementfeaturestotakeeffectwhenyour
computerhasbeeninactiveforaspeciedlengthoftime:

Table1.ENERG YST ARpower-managementfeatures

Powerplan:EnergySaver(settingswhenpluggedintoacpower)

•Turnoffthedisplay:After10minutes

•Putthecomputertosleep:After25minutes

•Advancedpowersettings:

–Turnoffharddiskdrives:After20minutes

–Hibernate:After1hour

ToawakenyourcomputerfromSleepmode,presstheFnkeyonyourkeyboard.Formoreinformationabout
thesesettings,seeyourWindowsHelpandSupportinformationsystem.

©CopyrightLenovo2012

39

Wirelessrelatedinformation

Wirelessinteroperability

TheWirelessLANPCIExpressMiniCardisdesignedtobeinteroperablewithanywirelessLANproductthat
isbasedonDSSS,CCK,and/orOFDMradiotechnology,andiscompliantto:

•The802.11b/gStandard,802.11a/b/gor802.11ndraft2.0onWirelessLANs,asdenedandapprovedby
theInstituteofElectricalandElectronicsEngineers.

•TheWiFicerticationasdenedbytheWi-FiAlliance.

YourBluetoothcardiscomplianttoBluetoothSpecication4.0asdenedbytheBluetoothSpecialInterest
GroupSIG,itsupportthefollowingproles:

•AdvancedAudioDistributionProle(A2DP)

•Audio/VideoControlTransportProtocol(AVCTP)

•Audio/VideoDistributionTransportProtocol(AVDTP)

•A/VRemoteControlProle(AVRCP)

•BasicImagingProle(BIP)

•BasicPrintingProle(BPP)

•Dial-UpNetworkingProle(DUN)

•FileT ransferProle(FTP)

•GenericAccessProle(GAP)

•GenericA/VDistributionProle(GAVDP)

•HardcopyCableReplacementProle(HCRP)

•HeadsetProle(HSP)

•Hands-FreeProle(HFP)

•HumanInterfaceDeviceProle(HID)

•MessageAccessProle(MAP)

•ObjectExchangeProtocol(OBEX)

•ObjectPushProle(OPP)

•PersonalAreaNetworkingProle(P AN)

•PhoneBookAccessProle(PBAP)

•ServiceDiscoveryProtocol(SDP)

•SynchronizationProle(SYNC)

•VideoDistributionProle(VDP)

•GenericAttributeProle(GA TT)

•ProximityProle

•FindMeProle

•ImmediateAlertProle

•BatteryStatusProle

40UserGuide

Usageenvironmentandyourhealth

Integratedwirelesscardsemitradiofrequencyelectromagneticenergylikeotherradiodevices.However,the
levelofenergyemittedisfarmuchlessthantheelectromagneticenergyemittedbywirelessdeviceslike
forexamplemobilephones.

Duetothefactthatintegratedwirelesscardsoperatewithintheguidelinesfoundinradiofrequencysafety
standardsandrecommendations,Lenovobelievestheyaresafeforusebyconsumers.Thesestandardsand
recommendationsreecttheconsensusofthescienticcommunityandresultfromdeliberationsofpanels
andcommitteesofscientistswhocontinuallyreviewandinterprettheextensiveresearchliterature.

Insomesituationorenvironment,theuseofintegratedwirelesscardsmayberestrictedbytheproprietor
ofthebuildingorresponsiblerepresentativesoftheorganization.Thesesituationsandareasmayfor
exampleinclude:

•Usingtheintegratedwirelesscardsonboardofairplanes,inhospitalsornearpetrolstations,blasting
areas(withelectro-explosivedevices),medicalimplantsorbody-wornelectronicmedicaldevices,such
aspacemakers.

•Inanyotherenvironmentwheretheriskofinterferencetootherdevicesorservicesisperceivedor
identiedasharmful.

Ifyouareuncertainofthepolicythatappliestotheuseofwirelessdevicesinaspecicorganization(suchas
airportorhospital),youareencouragedtoaskforauthorizationtouseintegratedwirelesscardspriorto
turningonthecomputer.

AppendixA.Regulatoryinformation41

42UserGuide

AppendixB.WEEEandrecyclingstatement

Lenovoencouragesownersofinformationtechnologyequipmenttoresponsiblyrecycletheirequipment
whenitisnolongerneeded.Lenovooffersavarietyofprogramsandservicestoassistequipmentownersin
recyclingtheirITproducts.InformationonproductrecyclingofferingscanbefoundonLenovo'sInternetsite
at:http://www.lenovo.com/recycling.

ChinaWEEEstatement

©CopyrightLenovo2012

43

44UserGuide

AppendixC.RestrictionofHazardousSubstancesDirective (RoHS)

ChinaRoHS

©CopyrightLenovo2012

45

46UserGuide

AppendixD.Notices

Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.Consult
yourlocalLenovorepresentativeforinformationontheproductsandservicescurrentlyavailableinyour
area.AnyreferencetoaLenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat
Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalentproduct,program,orservice
thatdoesnotinfringeanyLenovointellectualpropertyrightmaybeusedinstead.However,itistheuser's
responsibilitytoevaluateandverifytheoperationofanyotherproduct,program,orservice.

Lenovomayhavepatentsorpendingpatentapplicationscoveringsubjectmatterdescribedinthis
document.Thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents.Y oucansend
licenseinquiries,inwriting,to:

Lenovo(UnitedStates),Inc.
1009ThinkPlace-BuildingOne
Morrisville,NC27560
U.S.A.
Attention:LenovoDirectorofLicensing

LENOVOPROVIDESTHISPUBLICA TION“ASIS”WITHOUTWARRANTYOFANYKIND,EITHEREXPRESS
ORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT ,
MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.Somejurisdictionsdonotallow
disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,thisstatementmaynotapply
toyou.

Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.Changesareperiodically
madetotheinformationherein;thesechangeswillbeincorporatedinneweditionsofthepublication.
Lenovomaymakeimprovementsand/orchangesintheproduct(s)and/ortheprogram(s)describedinthis
publicationatanytimewithoutnotice.

Theproductsdescribedinthisdocumentarenotintendedforuseinimplantationorotherlifesupport
applicationswheremalfunctionmayresultininjuryordeathtopersons.Theinformationcontainedinthis
documentdoesnotaffectorchangeLenovoproductspecicationsorwarranties.Nothinginthisdocument
shalloperateasanexpressorimpliedlicenseorindemnityundertheintellectualpropertyrightsofLenovo
orthirdparties.Allinformationcontainedinthisdocumentwasobtainedinspecicenvironmentsandis
presentedasanillustration.Theresultobtainedinotheroperatingenvironmentsmayvary.

Lenovomayuseordistributeanyoftheinformationyousupplyinanywayitbelievesappropriatewithout
incurringanyobligationtoyou.

Anyreferencesinthispublicationtonon-LenovoWebsitesareprovidedforconvenienceonlyanddonotin
anymannerserveasanendorsementofthoseWebsites.ThematerialsatthoseWebsitesarenotpartof
thematerialsforthisLenovoproduct,anduseofthoseWebsitesisatyourownrisk.

Anyperformancedatacontainedhereinwasdeterminedinacontrolledenvironment.Therefore,theresult
obtainedinotheroperatingenvironmentsmayvarysignicantly.Somemeasurementsmayhavebeen
madeondevelopment-levelsystemsandthereisnoguaranteethatthesemeasurementswillbethesame
ongenerallyavailablesystems.Furthermore,somemeasurementsmayhavebeenestimatedthrough
extrapolation.Actualresultsmayvary.Usersofthisdocumentshouldverifytheapplicabledatafortheir
specicenvironment.

©CopyrightLenovo2012

47

Trademarks

ThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:

ActiveProtectionSystem
Lenovo
OneKey

MicrosoftandWindowsaretrademarksoftheMicrosoftgroupofcompanies.

Othercompany,products,orservicenamesmaybetrademarksorservicemarksofothers.

48UserGuide

PartNumber:

PrintedinChina

(1P)P/N:

*1P*