Read the safety notices and important tips in the
included manuals before using your computer.
Page 2
Notes
•
Before using the product, be sure to read Lenovo Safety and General Information Guide first.
•
The latest electronic compliance and environmental information are available from the
Lenovo compliance information Web sites.
- To view compliance information go to: hp://www.lenovo.com/compliance
-
To download environmental information go to: hp://www.lenovo.com/ecodeclaration
•
Some instructions in this guide may assume that you are using Windows® 7 or Windows 10.
If you are using another Windows operating system, some operations may be slightly
different. If you are using other operating systems, some operations may not apply to you.
• The features described in this guide are common to most models. Some features may not
be available on your computer or your computer may include features that are not
described in this user guide.
• The illustrations used in this manual are for Lenovo V110-17ISK unless otherwise stated.
• The illustrations in this manual may differ from the actual product. Please refer to the
actual product.
Regulatory Notice
•
For details, refer to Guides & Manuals at hp://support.lenovo.com.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General
Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set
forth in Contract No. GS-35F-05925.
Page 3
Contents
Chapter 1. Getting to know your computer .................................................................................... 1
Top view
Left-side view
Right-side view
Front view
Bottom view
Chapter 2. Starting to use Windows.............................................................................................. 13
Configuring the operating system for the first time
Power-saving modes
Connecting to a wireless network
Help and support
Operating system interface (for the Windows 10 operating system)
Task and desktop management (for the Windows 10 operating system)
Get Started app (for the Windows 10 operating system)
Note: The dashed areas indicate parts that are not visible externally.
Attention:
• Do not open the display panel beyond 180 degrees. When closing the display panel, be careful not to leave
pens or any other objects in between the display panel and the keyboard. Otherwise, the display panel
may be damaged.
1
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Chapter 1. Getting to know your computer
Integrated camera
Wireless LAN antennas
Computer display
Speaker
Power button
Use the camera for video communication.
Connect to a wireless LAN adapter to send and receive wireless radio
signals.
Provides brilliant visual output.
Provides audio output.
Press this button to turn on the computer.
Numeric keypad
Built-in microphone
Touchpad
Note: You can enable/disable the touchpad by pressing F6 ( ).
Captures sound which can be used for video conferencing, voice
narration, or audio recording.
The touchpad functions as a conventional mouse.
Touchpad: To move the pointer on the screen, slide your fingertip over
the pad in the direction in which you want the pointer to move.
Tou ch pad b utt on s: The functions of the left/right side correspond to that
of the left/right mouse button on a conventional mouse.
2
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Chapter 1. Getting to know your computer
Using the keyboard
Numeric keypad
The keyboard has a separate numeric keypad. To enable or disable the numeric keypad,
press the Num Lock key.
3
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Chapter 1. Getting to know your computer
Function key combinations
Through the use of the function keys, you can change operational features instantly. To use this
function, press and hold Fn
The following describes the features of each function key.
Fn + B:Activates the break function.
Fn + P:Activates the pause function.
Fn + C:Enables/disables the scroll lock.
Fn + Y:Activates the system request.
Fn + :Activates the Pgup key function.
Fn + :Activates the Pgdn key function.
Fn + :Activates the home key function.
Fn + :Activates the end key function.
; then press one of the function keys .
4
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Chapter 1. Getting to know your computer
Hotkeys
You can access certain system settings quickly by pressing the appropriate hotkeys.
: Mutes/unmutes the sound.: Enables/disables Airplane mode.
: Decreases the volume level.:
: Increases the volume level.: Locks the screen.
Enables/disables the
:
ophone.
micr
Refreshes the desktop or the
:
currently active window.
: Enables/disables the touchpad.: Increases the display brightness.
Note: You can use the Lenovo Setting to enable/disable the hotkey function.
Note: Make sure that the ventilation slots are not blocked or else the computer may overheat.
AC power adapter jack
Novo button
Notes:
• You can use the tip of an unfolded paper clip (or similar object without a sharp tip) to gently press the
Novo button.
• For details, see “Lenovo OneKey Recovery System” on page 19.
HDMI port
RJ-45 port
Note: For details, see “Connecting network cables” on page 7.
USB ports
Note: For details, see “Connecting USB device” on page 8.
Combo audio jack
Notes:
• The combo audio jack does not support conventional microphones.
• The recording function might not be supported if third-party headphones or headsets are connected,
due to different industry standards.
Dissipate internal heat.
Connects to the AC power adapter.
When the computer is off, press this button to start the Lenovo OneKey
Recovery System or the BIOS setup utility, or to enter the boot menu.
Connects to devices with HDMI input such as a TV or an external
display.
Connects the computer to an Ethernet network.
Connect to USB devices.
Connects to headsets.
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Chapter 1. Getting to know your computer
Connecting network cables
Wired connections are a reliable and safe way to connect the computer to the Internet. You can
connect a network cable to your computer.
Software configuration
Consult your Internet Service Provider (ISP) for details on how to configure your computer.
7
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Chapter 1. Getting to know your computer
Connecting USB device
Your computer comes with two USB ports compatible with USB devices.
The first time you plug a USB device into a particular USB port on your computer, Windows
automatically installs a driver for that device. After the driver has been installed, you can
disconnect and reconnect the device without performing any additional steps.
Note: Typically, Windows detects a new device after it has been connected, and then installs the driver
automatically. However, some devices may require you to install the driver before connecting. Check
the documentation provided by the device’s manufacturer before connecting the device.
Before disconnecting a USB storage device, make sure your computer has finished transferring
data to that device. Click the Safely Remove Hardware and Eject Media icon in the Windows
notification area to remove the device before disconnecting.
Note: If your USB device uses a power cord, connect the device to a power source before connecting it.
For attaching a Kensington MiniSaver™ Mobile (or compatible) lock.
slot
Note: Lock is not supplied. When purchasing a lock, choose one that utilizes the Cleat™ locking
mechanism and verify its compatibility with the slot before purchase. A lock utilizing the T-Bar™
locking mechanism is not compatible with the Kensington mini security slot.
Note: For details, see “Using memory cards (not supplied)” on page 11.
Accepts memory cards (not supplied).
SymbolIndicator
Power
Battery
Indicator
status
On
(solid white)
Blinking---The computer is in sleep mode.
Off---The computer is powered off.
On
(solid white)
On
(solid amber)
Blinking
slowly
(white)
Blinking
slowly
(amber)
Blinking
quickly
(amber)
Charge
status
---The computer is powered on.
ChargingThe battery has more than 80% charge.
DischargingThe battery has more than 20% charge.
Discharging
Charging
Charging
Charging/
Discharging
The battery has between 5% and 20%
charge.
The battery has between 20% and 80%
charge. When the battery reaches 80%
charge, the light will stop blinking.
However, charging will continue until
the battery is fully charged.
The battery has less than 20% charge.
When the battery charge reaches 20%,
the blinking color will change to white.
The battery has less than 5% charge.
Meaning
10
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Chapter 1. Getting to know your computer
Usi
ng memory cards (not supplied)
Your computer supports the following types of memory cards:
• Secure Digital (SD) card
• Secure Digital High Capacity (SDHC) card
• Secure Digital eXtended Capacity (SDXC) card
• MultiMediaCard (MMC)
Notes:
• Insert on
• This card read
ly one card in the slot at a time.
er does not support SDIO devices (e.g., SDIO Bluetooth, etc.).
Inserting a memory card
Insert the memory card until it touches the bottom of the slot.
Removing a memory card
Gently pull the memory card out of the memory card slot.
Note: Before removing the memory card, disable it by using the Windows safely remove hardware and eject
When you have finished working with your computer, you can set it to shut down, sleep or
hibernate.
Shutting down the computer
If you are not going to use your computer for a long time, shut it down.
To shut down the computer, do one of the following:
• Windows 7:
ck Start
Cli
• Windows 10:
-
Open the start menu, and then select Power
Shut down.
Shut down.
13
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Chapter 2. Starting to use Windows
- Right-click the Star
t button in the lower-left corner and select Shut down or sign out
Shut down.
Putting your computer to sleep
If you will be away from your computer for only a short time, put the computer to sleep.
When the computer is in sleep mode, you can quickly w
startup process.
To put the computer to sleep, do one of the following:
• Close the display lid.
• Press the Power button.
• Do the proper operations in the operating system.
Windows 7:
Click Start
Sleep.
Windows 10:
Open the start menu, and then select Power
Note: Wait until the power indicator light starts blinking (indicating that the computer is in sleep mode)
before you move your computer. Moving your computer while the hard disk is spinning can damage
the hard disk, causing loss of data.
Windows 10 comes with a powerful and useful start menu.
To open the start menu, do one of the following:
• Press the Windows key on the keyboard.
• Select Start on the lower-left corner of the desktop.
Get Started appStart button
Settings buttonSearch box
Power buttonTask view button
All apps button
16
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Chapter 2. Starting to use Windows
Settings
Settings lets you perform basic tasks. You can also search for more settings with the settings
search box in the upper-right corner.
To open the settings, do the following:
tti
• Open the start menu, and then select Se
ngs .
Personalize the start menu
You can personalize the start menu with your favorite apps.
To personalize the start menu, do the following:
1 Open the start menu, and then select All apps to display the apps list.
2 Right click the app you want to add to the start menu, and then select Pin to Start.
Note: You can also drag apps from the Most used or All apps columns to add them to the start menu.
Windows 10 supports the ability to create, manage and switch between virtual desktops.
To create a new virtual desktop, do one of the following:
• Open the task view, and then select New desktop.
• Press the Windows key
switch between different desktops, do one of the following:
To
• Open the task view and select the desktop you want active.
• Press the Windows key + Ctrl + / to scroll through the desktops you’ve created.
.
+ Tab
+ Ctrl + D.
Get Started app (for the Windows 10 operating system) - - - - - - - - - - - - - - -
Windows 10 also provides the Get Started app to explain the new features of Windows 10. You
can find it on the start menu.
To open the Get Started app, do one of the following:
• Open the start menu and select Get St
•Press Fn + F1 (depending on y
arted .
our keyboard layout).
18
Page 23
Chapter 3. Lenovo OneKey Recovery System
The Lenovo OneKey Recovery System is software designed to back up and restore your
computer. You can use it to restore the system partition to its original status in case of a system
failure. You can also create user backups for easy restoration as required.
Notes:
• If your computer is preinstalled with a GNU/Linux operating
available.
• To utilize the features of the OneKey Recovery Sys
partition by default to store the system image file and the OneKey Recovery System program files. This
default partition is hidden for security reasons, which explains why the available disk space is less than
the stated capacity.
tem, your hard disk already includes a hidden
Backing up the system partition
You can back up the system partition to an image file. This image file can be used to restore the
system partition. To back up the system partition:
1 In Windows, press the Novo button or double-click OneKey Recovery icon to start the
Lenovo OneKey Recovery System.
2 Click System Backup.
3 Select a back-up location and click Next to start the backup.
Notes:
• You can choose a back-up location on the local hard disk driv
• Remove the removable hard disk drive before starting the Lenovo OneKey Recovery System. Otherwise,
data from th
• The back-up proc
• The back-up process is only available when Windows can be started normally.
e removable hard disk drive might be lost.
ess may take a while.
system, OneKey Recovery System is not
e or an external storage device.
Restoring
You can choose to restore the system partition to its original status or to a previously created
back-up point. To restore the system partition:
1 In Windows, press the Novo button or double-click OneKey Recovery icon to start the
Lenovo OneKey Recovery System.
2 Click System Recovery. The computer will restart to the recovery environment.
3 Follow the on-screen instructions to restore the system partition to its original status or to a
previously created back-up point.
Notes:
• The recovery process is irreversible. Make sure to ba
partition before starting the recovery process.
• The recov
• The abov
f Windows cannot be started, then follow the steps below to start the Lenovo OneKey Recovery
I
System
ery process may take a while. So be sure to connect the AC power adapter to your computer
during the recovery process.
e in
structions should be followed when Windows can be started normally.
:
ck up any data you wish to save on the system
1 Shut down the computer.
2 Press the Novo button. From Novo Button Menu, select System Recovery and press Enter.
This section lists frequently asked questions by category.
Finding information
What safety precautions should I follow when using my computer?
The Lenovo Safety and General Infor
precautions for using your computer. Read and follow all the precautions when using your
computer.
Where can I find the hardware specifica
You can find the hardware specification for your computer
with your computer.
Where can I find warranty information?
For detailed warranty information on this machine, please visit below website to check out:
support.lenovo.com/warrantystatus.
Drivers and preinstalled software
W
here are the installation discs for Lenovo preinstalled
Your computer did not come with installation discs for Lenovo preinstalled software. If you
reinstall any preinstalled software, you can find the installation program on the D
need to
partition of your hard disk. If you cannot find the installation program there, you can also
download it from the Lenovo consumer support website.
Where can I find drivers for the various h
If your computer is preinstalled with a Windows op
all the hardware devices that you need on the D partition of your hard disk. You can also
download the latest device drivers from the Lenovo consumer support website.
mation Guide which came with your computer contains safety
tions for my computer?
on the printed flyers which came
software (desktop software)?
a
rdware devices of my computer?
erating system, Lenovo provides drivers for
Lenovo OneKey Recovery System
W
here are the recovery discs?
Your computer did not come with any recovery discs. Use the Lenovo OneKey Recovery System
ou need to restore the system to its original factory status.
y
if
What can I do if the back-up process fails?
If you can start the backup but it fails during the back-up process, try the following steps:
1 Close all open programs, and then restart the back-up process.
2 Check to see if the destination media is damaged. Select another path and then try again.
When do I need to restore the system to its factory status?
Use this feature when the operating system fails to start up. If there is critical data on the system
ition, back it up before starting recovery.
part
20
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Chapter 4. Troubleshooting
IOS setup utility
B
What is the BIOS setup utility?
The BIOS setup utility is a ROM-based software. It
provides options for setting boot devices, security, hardware mode, and other preferences.
How can I start the BIOS setup utility?
To start the BIOS setup utility:
displays basic computer information and
1 Shut down the computer.
2 Press the Novo button and then select BIOS Setup.
Getting help
How can I contact the customer support center?
See “Chapter 3. Getting help and service” in the Lenovo Safety
When I turn on the
computer, nothing
appears on the screen.
When I turn on the
omputer, only a white
c
cursor appears on a blank
screen.
The screen goes blank
e the computer is on.
whil
• If the screen is blank, make sure that:
- The AC power adapter is connected to the computer, and
lugged into a working electrical outlet.
p
- The computer power is on. (Press the Power button again
confirmation.)
for
hese items are properly set, and the screen remains blank,
• If t
have the computer serviced.
• Resto
• Your screen saver or power management may be enabled.
re backed-up files to your Windows environment or the
entire contents of your hard disk to its original factory
contents using the Lenovo OneKey Recovery System. If you
still see only the cursor on the screen, have the computer
serviced.
Do one of the following to exit from the screen saver or to
re
sume from sleep mode:
- Touch the touchpad.
- Press any key on the keyboard.
- Press the Power button.
BIOS password problems
I forgot my password.• If you forget your user password, ask the system
administrator to clear your user password.
you forget your hard disk drive password, a Lenovo
• If
authorized servicer cannot reset your password or recover
data from the hard disk. You must take your computer to a
Lenovo authorized servicer or a marketing representative to
have the hard disk drive replaced. Proof of purchase is
required, and a fee will be charged for parts and service.
you forget your administrator password, a Lenovo
• If
authorized servicer cannot reset your password. You must
take your computer to a Lenovo authorized servicer or a
marketing representative to have the system board replaced.
Proof of purchase is required, and a fee will be charged for
parts and service.
22
Page 27
Sleep problems
Chapter 4. Troubleshooting
The critical low-battery
error message appears,
and the computer
immediately turns off.
The computer enters sleep
mo
de immediately after
Power-on self-test (POST).
Note: If the battery pack is charged and the temperature is within range, have the computer serviced.
The computer does not
return from sleep mode,
and the computer does
not work.
e battery power is getting low. Connect the AC power
• Th
adapter to the computer.
• Make sure that:
- The battery pack is charged.
- The operating temperature is within the acceptable range.
See “Chapt
Safety and General Information Guide.
our computer is in sleep mode, connect the AC power
• If y
adapter to the computer, then press any key or the Power
button.
he system still does not return from sleep mode, stops
• If t
responding, or cannot be turned off, reset the computer.
Unsaved data may be lost. To reset the computer, press and
hold the Power button for four seconds or more. If the
computer is still not reset, remove the AC power adapter.
er 2. Use and care Information” in the Lenovo
Display panel problems
The screen is blank.• Do the following:
- If you are using the AC power adapter or the battery pack,
e battery status indicator is on, press F12 (
and th
make the screen brighter.
- If the power indicator is blinking, press the Power button to
esume from sleep mode.
r
- If the problem persists, follow the solution in the next
roblem “The screen is unreadable or distorted.”
p
) to
The screen is unreadable
distorted.
or
Incorrect characters
ar on the screen.
appe
• Make sure that:
- The display device driver is installed correctly.
- The screen resolution and color quality are correctly set.
- The monitor type is correct.
• Is the operating system or programs installed correctly?
If they are installed and configured correctly, have the
comput
er serviced.
23
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Chapter 4. Troubleshooting
Sound problems
No sound can be heard
from the speaker even
when the volume is turned
up.
• Make sure that:
- The Mute function is off.
- The combo audio jack is not being used.
- Speakers are selected as the playback device.
Battery pack problems
Your computer shuts
down before the battery
status indicator shows
empty.
-orYour computer operates
after the battery status
indicator shows empty.
The computer does not
operate with a fully
charged battery pack.
• Discharge and recharge the battery pack.
• The surge protector in the battery pack might be active.
Turn off the computer for one minute to reset the protector;
then turn on the computer again.
A hard disk drive problem
The hard disk drive does
not work.
• Make sure that the hard disk drive is included in the Boot
menu in the BIOS setup utility correctly.
OneKey Recovery System problems
Backup cannot be made.• Make sure that you are currently using a Windows operating
system.
• There may not be enough space to store the backed-up data.
You will need to free more hard disk space on your backup's
partition.
Failure to restore system
partition to factory default.
• The system partition (e.g. the partition size or the drive
capacity of C) has been modified.
24
Page 29
Other problems
Chapter 4. Troubleshooting
Your computer does not
respond.
The computer does not
start from a device you
want.
The connected external
device does not work.
• To turn off your computer, press and hold the Power button
for four seconds or more. If the computer still does not
respond, remove the AC power adapter.
• Your computer might lock when it enters sleep mode during
a communication operation. Disable the sleep timer when
you are working on the network.
• See the Boot menu of the BIOS setup utility. Make sure that
the BIOS setup utility is set so that the computer starts from
the device you want.
• Also make sure that the device from which the computer
starts is enabled. Make sure that the device is included in the
Boot menu in the BIOS setup utility correctly.
• While turned off, press the Novo button to select the device
you want the computer to start from.
• Do not connect or disconnect any external device cables other
than USB while the computer power is on. Otherwise, you
might damage your computer.
• When using high power consumption external devices such
as an external USB optical disk drive, use an external device
power adapter. Otherwise, the device may not be recognized,
or the system may shut down as a result.
25
Page 30
Appendix A. CRU instructions
Note: The CRU service is only applicable to certain countries.
CAUTION:
Set the built-in battery in Ship Mode before replacing a CRU or sending your computer for
service.
1 Turn off the computer and disconnect the AC adapter.
2 Press Fn + S + V.
3 Press the Power button to verify if Ship Mode has been set.
Note: When set in Ship Mode, the battery does not supply power to the computer. To awake the battery from
Ship Mode, connect the AC adapter to your computer.
1 Turn off the computer; then disconnect the AC power adapter and all cables from the
computer.
2 Close the computer display, and then turn the computer over.
3 Remove the screws that secure the keyboard .
26
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Appendix A. CRU instructions
4 Loosen the keyboard with a prying tool .
5 Lift the keyboard slightly . Disconnect the keyboard connector in the direction shown by
arrows
and . Then remove the keyboard.
6 Reconnect the keyboard connector and install the new keyboard. Push the keyboard in
gently until it clicks into place.
Note: Make sure that the keyboard connector is attached firmly.
7 Close the computer display and turn the computer over.
8 Reinstall and tighten the screws.
9 Reinstall the compartment cover and tighten the screws.
0 Turn the computer over again.
A Connect the AC power adapter and the cables to the computer.