T24v-20 Flat Panel Monitor
User’s Guide
Machine Type: 61FC
Product Number
61FC-MAR6-WW
First Edition (01 2020)
© Copyright Lenovo 2020
All rights reserved.
LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to
governmental entities as commercial items as defined by 47 C.F.R. 2.101 with limited and restricted rights to use, reproduction and
disclosure.
LIMITED AND RESTRICTED RIGHTS NOTICE: IF products, data, computer software, or services are delivered pursuant a
General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to restrictions set forth in
Contract No. GS-35F-05925.
© Copyright Lenovo 2020 i
Contents
Product Number ................................................................................................................................................................................................................... i
Contents................................................................................................................................................................................................................................ ii
Safety information ...............................................................................................................................................................................................................iii
Safety and Maintenance Guidelines.................................................................................................................................................................................. iv
Chapter 1 Getting started ............................................................................................................................................................................................ 1-1
Shipping contents ............................................................................................................................................................................................... 1-1
Notice for use ...................................................................................................................................................................................................... 1-1
Product overview ................................................................................................................................................................................................ 1-2
Types of adjustments .......................................................................................................................................................................................... 1-2
User controls ....................................................................................................................................................................................................... 1-3
Cable lock slot...................................................................................................................................................................................................... 1-3
IR-Camera ............................................................................................................................................................................................................ 1-4
Speaker ................................................................................................................................................................................................................ 1-6
Setting up your monitor...................................................................................................................................................................................... 1-7
Connecting and turning on your monitor .......................................................................................................................................................... 1-7
Windows Hello setup (Windows 10 Only) ....................................................................................................................................................... 1-10
Registering your option ..................................................................................................................................................................................... 1-11
Chapter 2 Adjusting and using your monitor ............................................................................................................................................................. 2-1
Comfort and accessibility .................................................................................................................................................................................... 2-1
Arranging your work area ................................................................................................................................................................................... 2-1
Health Administration ......................................................................................................................................................................................... 2-2
Accessibility information ..................................................................................................................................................................................... 2-5
Adjusting your monitor image ............................................................................................................................................................................ 2-6
Using the direct access controls.......................................................................................................................................................................... 2-6
Using the On-Screen Display (OSD) controls ...................................................................................................................................................... 2-7
Selecting a supported display m ode ................................................................................................................................................................ 2-10
Image rotation ................................................................................................................................................................................................... 2-10
Audio description .............................................................................................................................................................................................. 2-11
Understanding power management ............................................................................................................................................................... 2-11
Caring for your monitor .................................................................................................................................................................................... 2-12
Detaching the monitor stand............................................................................................................................................................................ 2-12
Wall Mounting (Optional) ................................................................................................................................................................................. 2-12
Chapter 3 Reference information ............................................................................................................................................................................... 3-1
Monitor specifications ........................................................................................................................................................................................ 3-1
Troubleshooting .................................................................................................................................................................................................. 3-3
Manual image setup ........................................................................................................................................................................................... 3-5
Manually installing the monitor driver ............................................................................................................................................................... 3-5
Manually installing the IR camera driver in Windows 10 .................................................................................................................................. 3-7
Service information ............................................................................................................................................................................................. 3-8
Appendix A. Service and Support .................................................................................................................................................................................. A-1
Registering your option ...................................................................................................................................................................................... A-1
Online technical support .................................................................................................................................................................................... A-1
Telephone technical support ............................................................................................................................................................................. A-1
Worldwide telephone list .................................................................................................................................................................................. A-1
Appendix B. Notices ........................................................................................................................................................................................................B-1
Recycling information ......................................................................................................................................................................................... B-2
Collecting and recycling a disused Lenovo computer or monitor ..................................................................................................................... B-2
Disposing of Lenovo computer components ..................................................................................................................................................... B-2
Trademarks.......................................................................................................................................................................................................... B-3
Turkish statement of compliance ....................................................................................................................................................................... B-4
Ukraine RoHS ...................................................................................................................................................................................................... B-4
India RoHS ........................................................................................................................................................................................................... B-4
Power cords and power adapters ...................................................................................................................................................................... B-4
ii
© Copyright Lenovo 2020
Safety information
General Safety guidelines
For tips to help you use your computer safety, go to:
http://www.lenovo.com/safety
Before installing this product, read the Safety Information.
© Copyright Lenovo 2020 iii
Safety and Maintenance Guidelines
Important Safety Information
The power cord is designed for use with your monitor. To use a different cord, use only a power source and
connection compatible with this monitor.
WARNING: Always connect your monitor, the computer, and other equipment to a grounded (earthed) power
outlet. To reduce the risk of electric shock or damage to your equipment, do not disable the power cord grounding
feature. The grounding plug is an important safety feature.
WARNING: For your safety, be sure that the grounded power outlet you plug the power cord into is easily
accessible to the operator and located as close to the equipment as possible. To disconnect power from the
equipment, unplug the power cord from the power outlet by grasping the plug firmly. Never pull on the cord.
CAUTION: To protect your monitor, as well as your computer, connect all power cords for your computer
and its peripheral devices (such as a monitor, printer, or scanner) to a surge protection device such as a power
strip with surge protection or uninterruptible power supply (UPS). Not all power strips provide surge
protection; the power strips must be specifically labelled as having this ability. Use a power strip whose
manufacturer offers a damage replacement policy, so you can replace your equipment if surge protection fails.
CAUTION: A certified power supply cord has to be used with this equipment. The relevant national installation
and/or equipment regulations shall be considered. A certified power supply cord not lighter than ordinary polyvinyl
chloride flexible cord according to IEC 60227 (designation H05VV-F 3G 0.75mm² or H05VVH2-F2 3G 0.75mm²) shall
be used. An alternative flexible cord is synthetic rubber.
Safety Precautions
■Use only a power source and connection compatible with this monitor, as indicated on the label/back plate
of the monitor.
■Be sure the total ampere rating of the products connected to the outlet does not exceed the current rating of the
electrical outlet, and the total ampere rating of the products connected to the power cord does not exceed the
rating of the power cord. Look on the power label to determine the ampere rating (Amps or A) for each device.
■ Install your monitor near a power outlet that you can easily reach. Disconnect the monitor by grasping the plug
firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.
■ Do not allow anything to rest on the power cord. Do not walk on the cord.
■ While using VESA mount application, the AC Inlet must face to down side. Do not face any other position.
Maintenance Guidelines
To enhance the performance and extend the life of your monitor:
■ Do not open your monitor cabinet or attempt to service this product yourself. If your monitor is not operating
properly or has been dropped or damaged, contact your Lenovo authorized dealer, reseller, or service provider.
■ Adjust only those controls that are described in the operating instructions.
■ Turn your monitor off when not in use. You can substantially increase the life expectancy of the monitor by using a
screen saver program and turning off the monitor when not in use.
■ Keep your monitor in a well-ventilated area, away from excessive light, heat, or moisture.
■ Slots and openings in the cabinet are provided for ventilation. These openings must not be blocked or covered.
Never push objects of any kind into cabinet slots or other openings.
■ Unplug the monitor from the power outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
■ Do not drop the monitor or place it on an unstable surface.
■ When removing the monitor base, you must lay the monitor face down on a soft area to prevent it from getting
scratched, defaced, or broken.
Cleaning the Monitor
The monitor is a high-quality optical device that requires special care when cleaning. To clean the monitor, follow
these steps:
1. Turn off the computer and the monitor.
2. Unplug your monitor from the power outlet before cleaning.
CAUTION: Do not use benzene, thinner, ammonia, or any volatile substance to clean the monitor screen or cabinet.
These chemicals may damage the monitor. Do not use liquid or aerosol cleaners. Never use water to clean an LCD
screen.
3. Wipe the screen with a dry, soft, clean cloth. If the screen requires additional cleaning, use an antistatic screen
cleaner.
4. Dust the monitor housing. Use a damp cloth to clean the cabinet. If the cabinet requires additional cleaning, use a
clean cloth dampened with isopropyl alcohol.
5. Plug in the monitor.
6. Turn on the monitor and the computer.
iv
© Copyright Lenovo 2020
Chapter 1 Getting started
This User’s Guide contains detailed information on the ThinkVision
please see the Setup Poster that was shipped with your monitor.
Shipping contents
The product package should include the following items:
● Information Flyer
● Flat Panel Monitor
● Monitor stand
● Monitor base
● DP cable
● Power Cord
● USB A-B Cable
®
T24v-20 Flat Panel Monitor. For a quick overview,
Notice for use
To setup your monitor, please see the illustrations below.
Note: Do not touch the monitor within the screen area. The screen area is glass and can be damaged by
rough handling or excessive pressure.
1. Place your monitor with the screen face down on a soft flat surface.
2. Align the stand assembly bracket to the monitor.
3. Insert the base towards the stand and tighten the thumbscrew.
Note: To attach a VESA mount, please see “Detaching the monitor stand” on page 2-12.
*: Depending on many factors such as the processing capability of peripheral devices, file attributes,
and other factors related to system configuration and operating environments, the actual transfer rate
using the various USB connectors on this device will vary and is typically slower than the data rates
as defined by the respective USB specifications: - 5 Gbit/s for USB 3.1 Gen 1; 10 Gbit/s for USB 3.1
Gen 2 & 20 Gbit/s for USB 3.2.
Chapter 1. Getting started 1-1
Product overview
This section will provide information on adjusting monitor positions, setting user controls, and using the cable lock
slot.
Types of adjustments
Tilt
Please see the illustration below for an example of the tilt range.
Swivel
With the built-in pedestal, you can tilt and swivel the monitor for the most comfortable viewing angle.
Height Adjustment
After pressing the top of the monitor, you can adjust the height of the monitor.
1-2 T24v-20 Flat Panel Monitor User’s Guide
Monitor Pivot
User controls
Your monitor has controls on the front which are used to adjust the display.
- Adjust the monitor height before rotating the monitor screen. (Make sure that the monitor
screen ascent to its highest point and it inclines backward at 35°)
- Then rotate clockwise or anticlockwise until the monitor stops at 90°.
For information on how to use these controls, please see “Adjusting your monitor image” on page 2-6.
Cable lock slot
Your monitor is equipped with a cable lock slot located on the rear of your monitor. Please follow
the instructions that came with the cable lock to attach it.
Chapter 1. Getting started 1-3
IR-Camera
Your monitor has embedded integrated IR Camera Module; it can be used as a normal web-camera.
Slide the camera shutter open or close to enable/disable the camera.
a. Slide to open. b. Slide to close.
Windows hello
After setting up the “Windows hello” application, you can login your Window 10 operating system
with the function of face-recognition.
Note: To set up “windows hello”, please see “Windows Hello setup (Windows 10 Only)” on page 1-10.
1-4 T24v-20 Flat Panel Monitor User’s Guide
Webcam face tracking function
The camera will perform face tracking with Win10, after RS2 version when install special driver,
webcam could search face with windows 10 ROI , then enlarge and centre the face.
Note:
1. Your NB/PC OS should be Win 10 and after RS2 version, don’t support for Win 7or Win10 older
than RS2 version. Propose to upgrade your windows OS to
latest to keep this function stable.
2. To install special driver on NB/PC, you must download it from Lenovo website
https://pcsupport.lenovo.com/us/en/downloads/DS544026 and follow the instructions on page
3-7
“Manually installing the Face tracking driver in Windows 10”for details.
3. Check your CPU of NB/PC to keep high efficiency (Please use adapter instead of internal
Battery when using NB.
4. Sometimes you might find the face can be enlarged, not be centralized when your face is in the
edge of the image that camera captured, please move your face close to centre.
5. If face tracking function is updated, camera driver will be automatically updated via system’s
Windows update when NB/PC is connected to network. Don’t shut down when you run
Windows update and please follow Windows update operation guide.
ease refer to page 2-7 “Using the On-Screen Display (OSD) controls” to know how to
Pl
Enable/Disable Face Tracking function.
Video/Audio Icon on/off
Connect USB cable from PC/NB to Monitor, set Advanced Settings->Video/Audio Icon on,
Video/Audio ICON will display on left bottom when Camera / Microphone is enable.
Note:
If USB cable is disconnected, Video/Audio ICON in OSD Advanced Settings will gray out.
You can’t select this function.
Chapter 1. Getting started 1-5
Speaker
Your monitor has embedded a pair of speaks with 3W, and it can support DP or HDMI audio
output and USB audio output. The USB cable need plug in when you use USB audio channel
(picture2). DP or HDMI audio output doesn't need USB cable but DP or HDMI cable (picture 1).
Use Volume control button to adjust volume.
Note: To prevent possible hearing damage, do not listen at high volume levels for long periods.
Warning for excessive sound pressure from earphones and headphones.
Excessive sound pressure from earphones and headphones can cause hearing loss.
Adjustment of the equalizer to maximum increases the earphones and headphones output
voltage and therefore the sound pressure level.
1-6 T24v-20 Flat Panel Monitor User’s Guide
Setting up your monitor
This section provides information to help you set up your monitor.
Connecting and turning on your monitor
Note: Be sure to read the Safety Information located in the Flyer before carrying out this procedure.
1. Power off your computer and all attached devices, and unplug the computer power cord.
2. Connect the analog signal cable to the D-SUB connector of the monitor and the other
end on the back of the computer.
3. Connect one end of the DP cable to the DP connector on the back of the computer, and the other
end to the DP connector on the monitor. Lenovo recommends that customers who require to use
the DisplayPort input on their monitor purchase the "Lenovo DisplayPort to DisplayPort cable
0A36537".For more information, go to the
following:www.lenovo.com/support/monitoraccessories
Chapter 1. Getting started 1-7
4. Connect one end of the USB 3.0 cable to the USB connector on the back of the computer,
and the other end to the upstream USB connector on the monitor.
5. Connect the speaker’s audio cable and audio jack of monitor to transfer audio source from
DP, HDMI, or USB.
6. Connect one end of the USB cable to the USB downstream terminal of the monitor, and connect
the other end of the USB cable to an appropriate USB port on your device.
Note: The USB Battery Charging port (with battery symbol) specification 1.2 output
5Vdc/1.5A (typical), 2A (max) and the other standard USB Output 5Vdc/900mA. The USB
downstream port does not provide power while the monitor is switched off.
If there are any * tag, you can consult the comments on page 1-1
1-8 T24v-20 Flat Panel Monitor User’s Guide
7. Connect one end of the HDMI cable to the HDMI connector on the back of the computer,
and the other end to the HDMI connector on the monitor. Lenovo recommends that
customers who require to use the HDMI input on their monitor purchase the “Lenovo
HDMI to HDMI cableOB47070”.For more information, go to the following:
www.lenovo.com/support/monitoraccessories
8. Plug the monitor power cord and the computer cord into grounded electrical outlets.
Note: A certified power supply cord has to be used with this equipment. The relevant national
installation and/or equipment regulations shall be considered. A certified power supply cord
not lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227 (designation
H05VV-F 3G 0.75mm² or H05VVH2-F2 3G 0.75mm²) shall be used. Alternative a flexible cord be
of synthetic rubber according to IEC 60245 (designation H05RR-F 3G 0.75mm²) shall be used.
9. Assembled Line Cleaner as shown below.
Chapter 1. Getting started 1-9
10. Power on the monitor and the computer.
11. To install the monitor driver, you must download it from Lenovo website，
(https://pcsupport.lenovo.com/solutions/t24v_20) and follow the instructions on page
3-5.
Windows Hello setup (Windows 10 Only)
Note: To set up “Windows Hello”, do the following:
1. Press “Windows” + “I” and then click Accounts, choose “Sign-in options”.
2. Setup PIN number.
1-10 T24v-20 Flat Panel Monitor User’s Guide
3. Establish face-recognition by clicking Set up, Get started.
4. Scanning your face information and enable face-recognition to unlock your computer.
Registering your option
Thank you for purchasing this Lenovo® product. Please take a few moments to register your
product and provide us with information that will help Lenovo to better serve you in the future.
Your feedback is valuable to us in developing products and services that are important to you, as
well as in developing better ways to communicate with you. Register your option on the
following Web site:
http://www.lenovo.com/register
Lenovo will send you information and updates on your registered product unless you indicate
on the Web site questionnaire that you do not want to receive further information.
Chapter 1. Getting started 1-11
Chapter 2 Adjusting and using your monitor
This section will give you information on adjusting and using your monitor.
Comfort and accessibility
Good ergonomic practice is important to get the most from your personal computer
and to avoid discomfort. Arrange your workplace and the equipment you use to suit
your individual needs and the kind of work that you perform. In addition, use
healthy work habits to maximize your performance and comfort while using your
computer.
Arranging your work area
Use a work surface of appropriate height and available working area to allow you to
work in comfort.
Organize you work area to match the way you use materials and equipment. Keep
your work area clean and clear for the materials that you typically use and place the
items that you use most frequently, such as the computer mouse or telephone, within
the easiest reach.
Equipment layout and setup play a large role in your working posture. The
following topics describe how to optimize equipment setup to achieve and maintain
good working posture.
Positioning and viewing your monitor
Position and adjust your computer monitor for comfortable viewing by considering
the following items:
● Viewing distance: Optimal viewing distances for monitors range from
approximately 510mm to 760mm (20 in to 30 in) and can vary depending on ambient
light and time of day. You can achieve different viewing distances by repositioning
your monitor or by modifying your posture or chair position. Use a viewing distance
that is most comfortable for you.
● Monitor height: Position the monitor so your head and neck are in a comfortable
and neutral (vertical, or upright) position. If your monitor does not have height
adjustments, you might have to place books or other sturdy objects under the base of
the monitor to achieve the desired height. A general guideline is to position the
monitor such that the top of the screen is at or slightly below your eye-height when
you are comfortably seated. However, be sure to optimize your monitor height so
the line of site between your eyes and the centre of the monitor suits your
preferences for visual distance and comfortable viewing when your eye muscles are
in a relaxed stated.
● Tilt : Adjust the tilt of your monitor to optimize the appearance of the screen
content and to accommodate your preferred head and neck posture.
● General location: Position your monitor to avoid glare or reflections on the
screen from overhead lighting or nearby windows.
The following are some other tips for comfortable viewing of your monitor:
● Use adequate lighting for the type of work you are performing.
● Use the monitor brightness, contrast, and image adjustment controls, if equipped,
to optimize the image on your screen to meet your visual preferences.
● Keep your monitor screen clean so you can focus on the screen’s contents.
Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to
periodically look away from your monitor screen and focus on a far object to allow
your eye muscles to relax. If you have questions on eye fatigue or visual discomfort,
consult a vision care specialist for advice.
2-1 T24v-20 Flat Panel Monitor User’s Guide
Health Administration
Prolong exposure to computer screens may cause temporary visual fatigue. Factors
including working environment, working habit and posture, screen flicker and blue light
contribute to this condition. To minimize visual fatigue certain adjustments can be made on
the work stations or using suitable computer screens with features that alleviate eye strain.
Environment
Visual fatigue is affected by the working environment. Glare reductions and appropriate
lighting situations help minimize this condition.
● Glare reduction
Glare can be reduced by
a) Changing position of any light source that is causing the glare.
b) Fitting the light sources with appropriate diffusers or lampshade.
c) Using curtains or blind on windows to minimize glare from direct sunlight.
d) Adjusting monitor position to be perpendicular to the source of light or windows.
e) Using an anti-glare screen - ThinkVision monitors have anti-glare surface treatment that
scatters light for a reflection-free work usage.
● Lighting
Adequate lighting is necessary to avoid glare and eye fatigue. Excessive or insufficient
lighting makes the display on screen harder to see. Generally, lighting level should not
exceed 750 lux and levels ranging from 300 to 500 lux are most appropriate for computer
desk work. Recommended lighting arrangement includes positioning work stations away
from direct sunlight or using overhead lighting with baffles or louvers that reduces glare.
Working Habits
Long exposures to computer screens may cause eye strain. Symptoms include headache,
burning eyes, blurred vision and discomfort. To minimize eye strain, computer users can
adjust working habits to let their eyes relax and recover.
● Break Times
Computer users should take some time away from the screen especially if working for
prolong hours. Generally, it is recommended to take short breaks (5 – 15 mins) after 1 –2
hours of continuous computer works. Taking short and frequent breaks is more advised
than longer breaks.
● Looking at Distant Objects
Users often blink less when in front of monitor screen. To minimize eye strain and dryness,
users should rest the eye periodically by focusing on objects that are far away.
● Eye and Neck Exercises
Certain exercise reduces eye strain and prevent early onset of musculo-skeletal disorders. It
is recommended to repeat these exercises often. However, should symptoms persists it is
recommended to consult a physician.
Chapter 2. Adjusting and Using your monitor 2-2
Working Posture
Exercises for the eye:
1. Alternate looking up and looking down while keeping the body and head upright.
2. Slowly roll your eyes to look to the left and right.
3. Roll eyes to look at objects on the upper right corner and then on lower right. Do same
thing to look at objects on the upper left and lower left.
Exercises for the neck:
1. Relax arm at the side. Bend head forward to slightly stretch the neck. Hold for 5 seconds.
2. Relax arm at the side. Turn thead to the right. Hold for 5 seconds. Then turn head to the
left.
3. Relax arm at the side. Swing head to the left. Hold for 5 seconds. Then swing head to the
right.
Appropriate working position helps minimize eye discomfort. Seating position and ideal
placement of monitor are essential for a comfortable working experience.
● Seating Position
Placing the monitor too far or too close may lead to eye strain. Far viewing distance causes
users to lean forward to see small texts, which strain the eyes and torso. Close viewing
distance, on the other hand, strains the eye resulting from exerting more effort to focus and
also causes the user to sit in awkward body posture (i.e. tilting the head, typing with
outstretched arms, etc.)
Recommended viewing distance between the eye and the monitor screen is 1.5 x the diagonal
of the screen. Solutions in meeting this required distance in cramped office situations include
pulling desk away from wall or divider to make room for monitor, using flat panel or compact
displays placing the monitor in the desk corner, or placing the keyboard in an adjustable
drawer to create a deeper working surface.
ThinkVision monitors are design to maximize work space (e.g. having thin profiles,
compatible for ThinkCentre Tiny back mount, practical cable management, etc).
2-3 T24v-20 Flat Panel Monitor User’s Guide
Reduce Flicker
● Viewing Angle
Neck fatigue and pain may result from prolong turning of the head to see objects on the monitor
screen. To minimize this, position the monitor directly in front so the head, neck and torso face
forward to the screen. It is recommended that monitor should not be more than 35 degrees to the
right or left of the head.
Monitors should also not be placed too high or too low as this contributes to awkward posture which
results to muscle fatigue.
Monitor flickers refer to repeated changes in monitor light intensity. It is caused by several factors
including but not limited to voltage fluctuations. Reducing flicker minimizes eye strain and
headaches. ThinkVision monitors allow users to use high frequency display modes that can
effectively reduce flicker.
Low Blue Light
Concerns on blue light affecting eye health have risen over the years. Blue light have
wavelength between 300 nm to 500 nm. The monitors have a factory setting that reduces blue
light emissions. Users can enable low blue light mode on these monitors from the OSD
settings.
1. Press to open the main OSD menu.
2. Use or to move among the icons. Select icon (Advanced Settings) and
press to access this function.
Chapter 2. Adjusting and Using your monitor 2-4
3. Use or move among the items. Select Color Mode and press to access
this function.
4. Select Low blue Light and press to enable Low blue Light.
Accessibility information
Lenovo is committed to providing greater access to information and technology to
people with disabilities. With assistive technologies, users can access information in
the way most appropriate to their disability. Some of these technologies are already
provided in your operating system; others can be purchased through vendors or
accessed at:
https://lenovo.ssbbartgroup.com/lenovo/request_vpat.php
2-5 T24v-20 Flat Panel Monitor User’s Guide
Adjusting your monitor image
This section describes the user control features used to adjust your monitor image.
Using the direct access controls
The direct access controls can be used when the On Screen Display (OSD) is not displayed.
Table 2-1 Direct access controls
Icon Control Description
Microphone Mute
Audio Mute Use the Mute button to mute audio.
Input change Switches the video input source.
Main menu Open main OSD menu
Use the Microphone Mute button to mute
microphone.
Chapter 2. Adjusting and Using your monitor 2-6
Using the On-Screen Display (OSD) controls
The settings adjustable with the user controls are viewed through the On-Screen Display (OSD),
as shown below.
To use the controls:
1. Press to open the main OSD menu.
2. Use or to move among the icons. Select an icon and press to access
that function. If there is a sub-menu, you can move between options using or
, then press to select that function. Use or to make adjustments.
Press to save.
3. Press to move backwards through the sub-menus and exit from the OSD.
4. If the monitor connects USB cable with PC/NB and the camera is enable, press and hold
for 3 seconds to enable/disable Face Tracking function.
5. If monitor is not connected to a USB cable with PC/NB, press and hold for 10
seconds to lock the OSD. This will prevent accidental adjustments to the OSD. Press and
hold for 10 seconds to unlock the OSD and allow adjustments to the OSD.
6. Enables DDC/CI by default. Use OSD Exit Key, press and hold the buttons for 10
seconds to disable/enable DDC/CI function. The words “DDC/CI
Disable/DDC/CI/Enable" shows on the screen.
7. The ENERGY STAR option resets all user settings to default values so that the monitor
can meet the requirements of Energy Star.
Energy Star is an energy saving program for consumer electronics led by the U.S.
government. It was launched in 1992 by EPA and DOE to reduce energy consumption and
greenhouse gas emissions. Energy Star logo is a symbol of energy conservation and
environmental protection. It improves the concept of energy efficiency of consumers and
manufacturers, and effectively guides the market.
The regulation of Energy Star improves energy efficiency and reduces air pollution by
using more energy-efficient equipment in homes, offices and factories. One way to achieve
this goal is to use management to reduce energy consumption when products are not in
use.
The default settings for monitors conform to Energy Star certification. Any changes by
users for more features and functionalities may increase power consumption, which will
exceed the limitation of Energy Star’s standard. If the user changes the options related to
energy efficiency when using, such as brightness, color mode, etc., select All Reset Factory
or choose the Energy Star option, the power consumption will be restored to the energy
efficiency with Energy Star standard.
For more information, please refer to (www.energystar.gov/products). All products of
Energy Star will be posted online and can be accessed directly by governments, public
institutions and consumers.
2-7 T24v-20 Flat Panel Monitor User’s Guide
Table. 2-2 OSD functions
OSD Icon on
Main Menu
Monitor Controls
Advanced Settings
Submenu Description
Brightness Adjusts overall brightness
Adjusts difference between light
Contrast
and dark areas.
Volume Adjust the volume level.
Enable dynamic contrast ratio.
Dynamic Contrast
● Off
● On
● Off
Over Drive
● Normal
● Extreme
Adjusts intensity of red, green, and
blue.
● sRGB
● Neutral
● Reddish
● Bluish
● Low Blue Light
Color Mode
● Custom…
Red: Increases or decreases the
saturation of ‘red’ in the image.
Green: Increases or decreases the
saturation of ‘green’ in the
image.
Blue: Increases or decreases the
saturation of ‘blue’ in the
image.
Selects type of scaled image.
● Full Screen: Expand image to full
Aspect Ratio
screen.
● Original AR: Ratio with input
signal.
Controls and
Adjustments
● Off
Button Repeat Rate
● Default
● Slow
Enable Camera / Microphone Icon
Video/Audio Icon
● Off
● On
Automatic Automatically optimizes the image.
●Clock
●Phase
Image Setup
●Horizontal Position: Moves the
image left or right.
●Vertical Position: Moves the image
up or Down
Chapter 2. Adjusting and Using your monitor 2-8
Sets the length of time the OSD will
the requirements of Energy Star.
OSD Icon on
Main Menu
Port Setting
Submenu Description
This monitor can accept video
signals through three different
connectors. Select digital among
Input Signal
OSD controls when you use
VGA/HDMI/DP connector.
● VGA
● HDMI
● DP
Controls and
Adjustments
Menu Setting
DP Select
Language
Menu Time
Out
Menu
Horizontal
Menu
Vertical
Transparency choose the transparency of OSD
Factory Reset
● DP1.1
● DP1.2
Select OSD Language.
Note: The language chosen only
affects the language of the OSD. It
has no effect on any software
running on the computer.
remain active after the last time a
button is pressed.
Changes the horizontal position of
the OSD.
Changes the vertical position of the
OSD.
Resets monitor to the original
factory settings.
● Yes
● No
The ENERGY STAR Logo means
resets all user settings to default
values so that the monitor can meet
Exit
*Low Blue Light Mode is reducing the blue light content.
*The use of Extreme Mode (response time) may result in reduced display quality when fast moving video graphics
are displayed.
Users should check Extreme Mode (response time) to verify if it is compatible with any applications they would like
to use it with.
2-9 T24v-20 Flat Panel Monitor User’s Guide
/ Exit OSD menu. /
Addressability
Refresh rate
PAL VGA
50Hz
640x350
70Hz
640x480
60Hz,72Hz,75Hz
700x570
50Hz
720x400
70Hz
800x600
56Hz,60Hz,72Hz,75Hz
832x624
75Hz
1024x768
60Hz,70Hz,75Hz
1152x864
75Hz
1280x1024
60Hz,70Hz,75Hz
1366x768
60Hz
1440x900
60Hz, reduced 60Hz
1600x900
60Hz,75Hz
1680x1050
60Hz, reduced 60Hz
1920x1080
60Hz, reduced 75Hz(for HDMI &
DP input)
Selecting a supported display mode
The display mode the monitor uses is controlled by the computer. Therefore, refer to your computer
documentation for details on how to change display modes.
The image size, position and shape might change when the display mode changes. This is normal
and the image can be readjusted using automatic image setup and the image controls.
Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or Flat Panel
technology is inherently flicker-free.
Note: If your system has previously been used with a CRT monitor and is currently configured to a
display mode outside the range of this monitor, you may need to re-attach the CRT monitor
temporarily until you have re-configured the system; preferably to 1920x1080 @ 60Hz, which is the
Native Resolution Display mode.
The display modes shown below have been optimized at the factory.
Table 2-3.Factory set display modes
Image rotation
Before rotating the monitor, you should set-up your computer to rotate the image. Rotating
the image may require special rotation software or you may find that your computer is
preloaded with video graphic drivers that allows image rotation. Check the Graphic
Properties setting on your computer to see if this feature is available. Try these steps to check
if image rotation is available on your computer.
1.Right-click on the desktop and click Properties.
2. Select the Settings tab and click Advanced.
3. If you have ATI, select the Rotation tab and set the preferred rotation. If you have nVidia,
click the nVidia tab, in the left-hand column select NV Rotate, and then select the preferred
rotation. If you have Intel, select the Intel graphics tab, click Graphic Properties, select the
Rotation tab, and then set the preferred rotation.
Check with the manufacturer of your computer to see if graphic drivers with image rotation
can be downloaded from their support website.
Chapter 2. Adjusting and Using your monitor 2-10
Press a key or move the
the monitor.
before the image reappears.
Pon
11.36W
E
35.81KWh
Audio description
If your Operation System(OS) is XP, for the XP limitation, 2 phenomena will be happened:
A) The USB audio is recognized as a speaker phone by PC, Speaker volume control icon will
be disappeared when you plug in the USB cable.
B) Because PC doesn't set the USB audio as the prior audio output automatically when you
first plug in the USB cable, and the monitor will not audio output.
You must setup it manually once, please refer to below step:
1> Open your “control panel” from the start.
2> Then open the “sounds and audio devices”.
3> Select the “ThinkVision T24v Wide Monitor for USB-Audio” as default audio output.
4> Apply it.
Understanding power management
Power management is invoked when the computer recognizes that you have not using your
mouse or keyboard for a user-definable period. There are several states as described in the table
below.
For optimal performance, switch off your monitor at the end of each working day, or whenever you
expect to leave it unused for long periods during the day.
Table2-4.Power indicator
State Power
Screen Restoring Operation Compliance
Standby/
Energy Star Power consumption
TEC
** Maximum power consumption with max luminance.
This document is informational only and reflects laboratory performance. Your product may
perform differently, depending on the software, components and peripherals you ordered and
shall have no obligation to update such information. Accordingly, the customer should not rely
upon this information in making decisions about electrical tolerances or otherwise. No warranty
as to accuracy or completeness is expressed or implied.
Indicator
On Steady white Normal
Steady amber Blank
Suspend
Off Off Off
mouse.
There may be a slight
delay reappears.
Note: Standby also occurs
if there is no image output to
Press power key to switch on
There may be a slight delay
ENERGY
STAR
ENERGY
STAR
2-11 T24v-20 Flat Panel Monitor User’s Guide
Caring for your monitor
Be sure to turn off the power before you perform any maintenance on the monitor.
Do not :
● Apply water or liquid directly to your monitor.
● Use solvents or abrasives.
● Use flammable cleaning materials to clean your monitor or any other electrical equipment.
● Touch the screen area of your monitor with sharp or abrasive items. This type of contact may
cause permanent damage to your screen.
● Use any cleaner which contains an anti-static solution or similar additives. This may harm the
coating of the screen area.
Do :
● Lightly dampen a soft cloth with water and use this to gently wipe the covers and the screen.
● Remove grease or finger marks with a damp cloth and a little mild detergent.
Detaching the monitor stand
After placing the monitor face down on a clean and soft surface, push the hook of the stand and lift
the stand up to remove it from the monitor .
Wall Mounting (Optional)
Refer to the instructions that come with the VESA compatible base mounting kit.
1. Place the monitor face down on a non-abrasive surface on stable flat table.
2. Remove the stand.
3. Attach the mounting bracket from the wall mounting kit to the monitor.
4. Mount the monitor on the wall by following the instructions that come with the base
mounting kit.
Note: For use only with UL and GS Listed Wall Mount Bracket with minimum weight/load
bearing capacity of 6.00 kg. In order to fulfil TCO Certification for this wall mounting option,
shielded power cable is mandatory to be used. Attach the mounting bracket from the VESA
compatible wall mounting kit(100mm x100mm distance), the type of VESA mounting screw is
M4 x 10 mm.
Chapter 2. Adjusting and Using your monitor 2-12
205 mm (8.07 in.)
539.8 mm (19.29 in.)
Tilt range
Range: -5°/+35°
anticlockwise 90 degrees)
(GS&UL Approved)
Image
Viewable image size
604.5 mm (23.8 in.)
Extreme: 4 ms
current
1.5A
Video input (VGA)
Clock frequency
180 MHz
Video input (Digital)
Clock frequency
Rated power
3W
Impedance
4ohm
Communications
VESA DDC
CI
Altitude Test
Operation
5000m (16404 ft.)
Chapter 3 Reference information
This section contains monitor specifications, instructions to manually install the monitor driver,
troubleshooting information, and service information.
Monitor specifications
Table 3-1. Monitor specifications for type-model 61FC-MAR6-WW
imensions
D
Stand
VESA mount Supported
Power input
Power consumption
Note: Power consumption figures
are for the monitor and the power
supply combined.
Height 584.1 mm (23 in.) max
Depth
Width
Swivel Range: -45°/+45°
Lift Range: 150mm
Pivot Yes (clockwise 90 degrees&
Maximum height 296.46 mm (11.67 in.)
Maximum width 527.04 mm (20.75 in.)
Pixel pitch 0.2745mm (0.01 in.) (V)
Response time Normal: 6 ms
Supply voltage 100-240 VAC, 60/50 Hz
Max Consumption
Typical Consumption <13W
Standby/Suspend
Off
Input signal VGA
Horizontal addressability 1920 pixels (max)
Vertical addressability 1080 lines (max)
100 x100mm (3.94 in.x3.94 in.)
＜44W
＜0.5W
＜0.3W
3-1 T24v-20 Flat Panel Monitor User’s Guide
Video input (Digital)
Speaker
Clock frequency 180 MHz
Input signal DP
Horizontal addressability 1920 pixels (max)
Vertical addressability 1080 lines (max)
Input signal HDMI
Horizontal addressability 1920 pixels (max)
Vertical addressability 1080 lines (max)
180 MHz
Shipping
5% to 95%
Supported Display Modes
(VESA Standard modes
between noted ranges)
Horizontal frequency 30 kHz – 85 kHz
Vertical frequency 50 Hz – 76 Hz
Native Resolution
1920 x 1080 at 60 Hz
Temperature
Humidity
Operating 0° to 40°C (32° to 104° F)
Storage -20° to 60°C (-4° to 140° F)
Shipping -20° to 60°C (-4° to 140° F)
Operating 10% to 80%
Storage 5%° to 95%
Chapter 3. Reference information 3-2
is
by
adjust the display mode to
Customer Support Centre.
The image quality
The image quality
incorrect.
setting
The image quality
cord is loose or
Troubleshooting
If you have a problem setting up or using your monitor, you might be able to solve it yourself.
Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your
problem.
Table3-2.Troubleshooting
Problem Possible cause Suggested action Reference
The words” Out
of Range” are
shown on the
screen, and the
power indicator
flashing white.
is unacceptable.
is unacceptable.
is unacceptable.
The power
indicator is not lit
and there is no
image.
The system is set
to a display
mode which is
not supported
the monitor.
The video signal
cable is not
connected with
the monitor or
system
completely.
The color
settings may be
The automatic
image setup
function was not
performed.
● The monitor’s
power switch
is not switched
on.
● The power
disconnected.
● There is no
power at the
outlet.
● If you are replacing an old
monitor, reconnect it and
within the specified range
for your new monitor.
● If using a Windows
system, restart the system
in safe mode, then select a
supported display mode
for your computer.
● If these options do not
work, contact the
Be sure the signal cable is
firmly plugged into the
system and monitor.
Select another colour
from the OSD menu.
Perform automatic image
setup.
● Be sure the power cord is
connected properly.
● Be sure the outlet has
power.
● Power on the monitor.
● Try using another power
cord.
● Try using another
electrical outlet.
“Selecting a supported
display mode” on page
2-10
“Connecting and turning
on your monitor” on
page 1-7
“Adjusting your monitor
image” on page 2-6
“Adjusting your monitor
image” on page 2-6
“Connecting and turning
on your monitor
” on page 1-7
3-3 T24v-20 Flat Panel Monitor User’s Guide
The power
Adjust the brightness and
the pixels appear
Perform automatic image
Table3-2.Troubleshooting(continued)
Problem Possible cause Suggested action Reference
Screen is blank
and power
indicator is
steady amber or
flashing white
The power
indicator is
white, but there
is no image.
indicator is
white, but there
is no image.
One or more of
discoloured
● Fuzzy lines in
text or a
blurry image.
● Horizontal or
vertical lines
through the
image.
The monitor is in
Standby/Suspend
mode
The video signal
cable is loose or
disconnected from
the system or
monitor.
The monitor
brightness and
contrast are at the
lowest setting.
This is a
characteristic of the
LCD technology
and is not an LCD
defect.
Image setup has
not been
optimized
Your system
Display
Properties setting
have not been
optimized.
● Press any key on the
keyboard or move the
mouse to restore
operation.
● Check the Power
options settings on
your computer.
Be sure the video cable is
connected with the
system properly.
contrast setting on the
OSD menu.
If there are more than
five pixels missing,
contact the Customer
Support Centre.
Adjust the resolution
settings on your system
to match the native
resolution for this
monitor:
1920 x 1080 at 60 Hz.
“Understanding power
management” on page
2-11
“Connecting and turning
on your monitor
” on
page 1-7
“Adjusting your monitor
image” on page 2-6
Appendix A, “Service
and Support” on page
A-1
“Adjusting your monitor
image” on page 2-6
● Fuzzy lines in
text or a
blurry image.
● Horizontal or
vertical lines
through the
image.
● Fuzzy lines in
text or a
blurry image.
● Horizontal or
vertical lines
through the
image.
The image is not
acceptable when
switching to
dual mode
Image setup has
not been
optimized
Your system
Display
Properties setting
have not been
optimized.
Image setup has
not been
optimized
Your system
Display
Properties setting
have not been
optimized.
It has not set the
optimum resolution
for each mode
setup. If automatic image
setup does not help,
perform manual image
setup.
When working in the
native resolution, you
may find additional
improvements by
adjusting the Dots Per
Inch (DPI) setting on
your system.
● Use ThinkVision Duo
software to optimize
the dual screen
operation
● Adjust graphic card
resolution manually
“Selecting a supported
display mode” on page
2-10
See the Advanced section
of your system’s display
properties.
“Using the direct access
controls” on page 2-6
Chapter 3. Reference information 3-4
Manual image setup
If automatic image setup does not establish the image that you prefer, perform
manual image setup.
Note: Have your monitor powered on for about 15 minutes, until the monitor warms up.
1.Press at the bottom of the monitor to open the OSD menu.
2.Use or to select and press to access.
3.Use or to select Image Setup and press to access.
4.Use or to select Clock and Phase adjustment.
● Clock (pixel frequency) adjusts the number of pixels scanned by one Horizontal
sweep. If the frequency is not correct, the screen shows vertical Stripes and the
picture does not have the correct width.
● Phase adjusts the phase of the pixel clock signal. With a wrong phase adjustment,
the picture has horizontal disturbances in light picture.
4.When the image no longer looks distorted, save the Clock and Phase adjustments.
5.Press to leave the OSD menu.
Manually installing the monitor driver
Below are steps for manually installing the monitor driver in Microsoft Windows 7, Microsoft
Windows 10.
Installing the monitor driver in Windows 7
To install the device driver in Microsoft® Windows 7, do the following:
1. Turn off the computer and all attached devices.
2. Ensure that the monitor is connected correctly.
3. Turn on the monitor and then turn on the computer. Allow your computer to boot into
Windows 7 operating system.
4. From the Lenovo website https://pcsupport.lenovo.com/solutions/t24v_20, find the
corresponding monitor driver and download it to a PC to which this monitor is connected
(such as a desktop).
5. Open the Display Properties window by right-clicking Start, Control Panel, Hardware and
Sound icon, and then click the Display icon.
6. Click the Change the display settings tab.
7. Click the Advanced Settings icon.
8. Click the Monitor tab.
9. Click the Properties button.
10. Click the Driver tab.
11. Click Update Driver, then click Browse the computer to find the driver program.
12. Select Pick from the list of device driver program on the computer.
13. Click the Have Disk button. By clicking the Browse button, browse and point to the following
path:
X:\Monitor Drivers\Windows 7
(Where X indicates "the folder in which the downloaded driver is located" (such as a desktop)
14. Select the “T24v-20.inf” file and click the Open button. Click the OK button.
15. Select Lenovo T24v-20 and click Next.
3-5 T24v-20 Flat Panel Monitor User’s Guide
16. After the installation is complete, delete all downloaded files and close all windows.
17. Restart the system. The system will automatically select the maximum refresh rate and
corresponding Colour Matching Profiles.
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality.
Lenovo recommends using either 1920 x 1080 at a refresh rate of 60 Hz, or 640 x 480 at
refresh rate of 60 Hz.
Installing the monitor driver in Windows 10
To use the Plug and Play feature in Microsoft Windows 10, do the following:
1.Turn off the computer and all attached devices.
2.Ensure that the monitor is connected correctly.
3.Turn on the monitor and then turn on the computer. Allow your computer to boo
i
nto Windows 10 operating system.
4.From the Lenovo website https://pcsupport.lenovo.com/solutions/t24v_20, find
the corresponding monitor driver and download it to a PC to which this monitor is
connected (such as a desktop).
5.On the Desktop, move mouse to bottom-left corner of screen, right-click choose
Control Panel, then double click the icon of Hardware and Sound, and then click
Display.
6. Click the Change the display settings tab.
7. Click the Advanced Settings button.
8. Click the Monitor tab.
9. Click the Properties button.
10. Click the Driver tab.
11. Click Update Driver, then click Browse the computer to find the driver program.
12. Select “Let me pick from a list of device drivers on my computer”.
13. Click the Have Disk button. By clicking the Browse button, browse and point to
the following path:
X:\Monitor Drivers\Windows 10
t
(where X indicates "the folder in which the downloaded driver is located" (such as a
desktop)
14. Select the “T24v-20.inf” file and click the Open button. Click the OK button.
15. In the new window, select Lenovo T24v-20 and click Next.
16. After the installation is complete, delete all downloaded files and close all
windows.
17. Restart the system. The system will automatically select the maximum refres
e and corresponding Color Matching Profiles.
rat
h
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality.
Lenovo recommends using either 1920 x 1080 at a refresh rate of 60 Hz, or 640 x 480 at a
refresh rate of 60 Hz.
Chapter 3. Reference information 3-6
Manually installing the Face tracking driver in Windows 10
Below are steps for manually installing the Face Tracking driver in Microsoft Windows 10.
1. Downloa
https://pcsupport.lenovo.com/us/en/downloads/DS544026.
2. Unzip file and double click setup.exe.
3. P
ress ok.
d driver from the Lenovo website
4. Inst
5. Fi
all driver.
nish and restart PC.
3-7 T24v-20 Flat Panel Monitor User’s Guide
5D10X88953
T24v-20 - 23.8 inch FRU
01YY021
T24v-20 USB Type A to
01YY022
T24v-20 HDMI cable
01YY020
T24v-20 DP cable
5SE0X88959
T24v-20 - FRU Base and
Service information
Customer responsibilities
The warranty does not apply to a product which has been damaged due to accident, misuse, abuse,
improper installation, usage not in accordance with product specifications and instructions, natural
or personal disaster, or unauthorized alterations, repairs or modifications.
The following are examples of misuse or abuse and not covered by warranty:
● Images burned on to the screen of a CRT monitor. Burned image is preventable by utilizing a
moving screen saver or power management.
● Physical damage to covers, bezel, base and cables.
● Scratches or punctures on monitor screens.
Getting further help
If you still can’t solve your problem, please contact the Customer Support Centre.
For more information on contacting the Customer Support Centre, please see
Appendix A, “Service and Support” on page A-1.
Service parts
The following parts are for use by Lenovo service, or Lenovo authorized dealers to support the
customer warranty. Parts are for service use only. The table below shows information for model
61FC-MAR6-WW.
Table 3-3. List of service parts
FRU (Field Replaceable
Unit)
Part number
Description colour
Monitor (HDMI)
Type B cable
Stand
Raven Black 61FC-MAR6-WW
Raven Black 61FC-MAR6-WW
Raven Black 61FC-MAR6-WW
Raven Black 61FC-MAR6-WW
Raven Black 61FC-MAR6-WW
Machine Type
Model (MTM)
Chapter 3. Reference information 3-8
Appendix A. Service and Support
The following information describes the technical support that is available for your
product, during the warranty period or throughout the life of the product. Refer to
your Lenovo Statement of Limited Warranty for a fully explanation of Lenovo
warranty terms.
Registering your option
Register to receive product service and support updates, as well as free and
discounted computer Accessories and content. Go to:
http://www.lenovo.com/support
Online technical support
Online technical support is available during the life of your product through the
Lenovo Support Web site at http://www.lenovo.com/ support
Product replacement assistance or exchange of defective components also is
available during the warranty period, assistance for replacement or exchange of
defective components is available. In addition, if your option is installed in a Lenovo
computer, you might be entitled to service at your location. Your technical support
representative can help you determine the best alternative.
Telephone technical support
Installation and configuration support through the Customer Support Center will be
withdrawn or made available for a fee, at Lenovo’s discretion, 90 days after the
option has been withdrawn from marketing, Additional support offerings, including
step-by-step installation assistance, are available for a nominal fee.
To assist the technical support representative, have available as much of the
following information as possible:
● Option name
● Option number
● Proof of purchase
● Computer manufacturer, model, serial number, and manual
● Exact wording of the error message (if any)
● Description of the problem
● Hardware and software configuration information for your system
If possible, be at your computer. Your technical support representative might want
to walk you through the problem during the call.
Worldwide telephone list
Phone numbers are subject to change without notice. For the most current phone
Numbers,go to http://www.lenovo.com/support/phone
Country or Region Telephone Number
Argentina 0800-666-0011 (Spanish, English)
Australia 1-800-041-267 (English )
Austria 0810-100-654 (local phone) (German)
Belgium Warrant service and support: 02-339-36-11 (Dutch, French)
Bolivia 0800-10-0189 ( Spanish)
Brazil Calls made from within the Sao Paulo region: 11-3889-8986
Calls made from outside the Sao Paulo region: 0800-701-4815
(Portuguese)
Brunei Darussalam 800-1111 (English)
Canada 1-800-565-3344 (English, French)
Chile 800-361-213(Spanish )
China Technical Support Line: 400-100-6000 (Mandarin)
China (852) 3516-8977
(Hong Kong S.A.R.) (Cantonese, English, Mandarin)
A-A-1 T24v-20 Flat Panel Monitor User’s Guide
China
(Macau S.A.R.)
0800-807 / (852) 3071-3559
(Cantonese, English, Mandarin)
Colombia
1-800-912-3021 (Spanish)
Costa Rica
0-800-011-1029( Spanish )
Croatia
385-1-3033-120(Croatian)
Cyprus
800-92537(Greek)
Czech Republic
800-353-637(Czech)
Denmark
Warranty service and support: 7010-5150 (Danish)
Dominican Republic
1-866-434-2080(Spanish )
Ecuador
1-800-426911 (OPCION 4) (Spanish )
Egypt
Primary: 0800-0000-850
(Arabic, English)
El Salvador
800-6264 (Spanish)
Estonia
372-66-0-800
(Estonian, Russian, English)
Finland
Warranty service and support: +358-800-1-4260(Finnish)
France
Warranty service and support (hardware): 0810-631-213(French)
Dial 800-0123(Spanish)
+36-13-825-716
(English, Hungarian)
Primary: 1800-419-4666 (Tata)
(English and Hindi)
1-803-442-425
(English, Bahasa Indonesia)
Givat Shmuel Service and Center: +972-3-531-3900
(Hebrew, English)
0120-000-817
(Japanese, English)
080-513-0880 (Collect Call)
02-3483-2829 (Toll Call) (Korean)
ThinkServer and ThinkStation: 352-360-385-343 ThinkCentre and
ThinkPad: 352-360-385-222 (French)
1-800-88-0013
03-7724-8023 (Standard Charges Apply) (English)
356-21-445-566(English, Italian, Maltese Arabic)
Country or Region Telephone Number
Secondary:0800-0000-744
Germany Warranty service and support: 0800-500-4618 (toll-free)(German)
Greece Lenovo Business Partner (Greek)
Guatemala Dial 999-9190, wait for operator, and request to reach 877-404-9661 (Spanish)
Honduras
Hungary
India
Secondary: 1800-3000-8465 (Reliance)
Email: commercialts@lenovo.com
Indonesia
62 213-002-1090 (Standard Charges Apply)
Ireland Warranty service and support: 01-881-1444 (English)
Israel
Italy Warranty service and support: +39-800-820094 (Italian)
Japan
Kazakhstan 77-273-231-427(Standard charges Apply) (Russian , English)
Korea
Latvia 371-6707-360(Latvian, Russian, English)
Lithuania
370 5278 6602(Italian, Russian, English )
Luxembourg
Malaysia
Malta
Mexico 001-866-434-2080(Spanish)
Netherlands 020-513-3939 (Dutch)
New Zealand 0508-770-506 (English )
Nicaragua 001-800-220-2282 (Spanish)
Norway 8152-1550(Norwegian)
Service and Support A-A-2
Lenovo Customer Support Center: 001-866-434(Toll-Free)(Spanish)
1-800-8908-6454 (GLOBE subscribers)
1-800-1441-0719 (PLDT subscribers) (Tagalog, English)
Laptops and tablets branded with logo Think: 48-22-273-9777
(Polish, English )
808-225-115 (Standard Charges Apply) (Portuguese)
4-021-224-4015(Romanian)
+7-499-705-6204
(Standard Charges Apply)(Russian)
1-800-415-5529
(English, Mandarin, Bahasa Malaysia)
001-800-4415-734
(+662) 787-3067 (Standard Charges Apply)(Thai, English)
Standard warranty support: 03705-500-900 ( local rate) Standard warranty
support: 08705-500-900(English)
120-11072 (Toll Free)
84-8-4458-1042 (Standard Charges Apply) (Vietnamese, English)
Country or Region Telephone Number
Panama
Peru 0-800-50-866 (OPCION 2) (Spanish)
Philippines
Poland
ThinkStation and ThinkServer: 48-22-878-6999
Portugal
Romania
Russia
Singapore
+7-495-240-8558
6818-5315 (Standard Charges Apply)
Slovakia ThinkStation and ThinkServer: 421-2-4954-5555
Slovenia 386-1-2005-60 (Slovenian)
Spain 34-917-147-833(Spanish)
Sri Lanka +9477-7357-123 (Sumathi Information systems) (English)
Sweden Warranty service and support: 077-117-1040 (Swedish)
Switzerland Warranty service and support: 0800-55-54-54 (German, French, Italian)
Taiwan 0800-000-702 (Mandarin)
Thailand
Turkey 444-04-26 (Turkish)
United Kingdom
United States 1-800-426-7378 (English)
Uruguay 000-411-005-6649 (Spanish)
Venezuela 0-800-100-2011 (Spanish)
Vietnam
A-A-3 T24v-20 Flat Panel Monitor User’s Guide
Appendix B. Notices
Lenovo may not offer the products, services, or features discussed in this document
in all countries. Consult your local Lenovo representative for information on the
products and services currently available in your area. Any reference to a Lenovo
product, program, or service is not intended to state or imply that only that Lenovo
product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any Lenovo intellectual property right
may be used instead. However, it is the user’s responsibility to evaluate and verify
the operation of any other product, program, or service.
Lenovo may have patents or pending patent applications covering subject matter
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Lenovo (United States),inc.
1009 Think Place – Building One
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U.S.A.
Attention: Lenovo Director of Licensing
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TO THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
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This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. Lenovo may make improvements
and/or changes in the product(s) and/or the program(s) described in this
publication at any time without notice.
The products described in this document are not intended for use in implantation or
other life support applications where malfunction may result in injury or death to
persons. The information contained in this document does not affect or change
Lenovo product specifications or warranties. Nothing in this document shall operate
as an express or implied license or indemnity under the intellectual property rights
of Lenovo or third parties. All information contained in this document was obtained
from specific environments and presented as an illustration. The result obtained in
other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it
believe appropriate without incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for
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Any performance data contained herein was determined in a controlled environment.
Therefore, the result obtained in other operating environments may vary
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systems and there is no guarantee that these measurements
will be the same on generally available systems. Furthermore, some measurements
may have been estimated through extrapolation. Actual results may vary. Users of
this document should verify the applicable data for their specific environment.
Notices B-1
Recycling information
Lenovo encourage owners of information technology (IT) equipment to responsibly
recycle their equipment when it is no longer needed. Lenovo offers a variety of
programs and services to assist equipment owners in recycling their IT products. For
information on recycling Lenovo products, go to:
http://www.lenovo.com/lenovo/environment/recycling
Collecting and recycling a disused Lenovo computer or monitor
If you are a company employee and need to dispose of a Lenovo computer or
monitor that is the property of the company, you must do so in accordance with the
Law for Promotion of Effective Utilization of Resources. Computers and monitors
are categorized as industrial waste and should be properly disposed of by an
industrial waste disposal contractor certified by a local government. In accordance
with the Law for Promotion of Effective Utilization of Resources, Lenovo Japan
provides, through its PC Collecting and Recycling Services, for the collecting, reuse,
and recycling of disused computers and monitors. For details, visit the Lenovo Web
site at
www.ibm.com/jp/pc/service/recycle/pcrecycle/. Pursuant to the Law for
Promotion of Effective Utilization of Resources, the collecting and recycling of
home-used computers and monitors by the manufacturer was begun in October 1,
2003. This service is provided free of charge for home-used computers sold after
October 1, 2003. For details, visit the Lenovo Web site at
www.ibm.com/jp/pc/service/recycle/personal/
Disposing of Lenovo computer components
Some Lenovo computer products sold in Japan may have components that contain
heavy metals or other environmental sensitive substances. To properly dispose of
disused components, such as a printed circuit board or drive, use the methods
described above for collecting and recycling a disused computer or monitor.
B-2 T24v-20 Flat Panel Monitor User’s Guide
Trademarks
The following terms are trademarks of Lenovo in the United States, other countries, or
both:
Lenovo
The Lenovo logo
ThinkCentre
ThinkPad
ThinkVision
Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of
companies.
Other company, product, or service names may be trademarks or service marks of
others.
Notices B-3
Turkish statement of compliance
The Lenovo product meets the requirements of the Republic of Turkey Directive on the
Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment
(EEE).
Lenovo and the Lenovo logo are trademarks of Lenovo in the United States, other countries,
or both.
Ukraine RoHS
India RoHS
RoHS compliant as per E-Waste(Management & Handling)Rules,2011.
Power cords and power adapters
Use only the power cords and power adapters supplied by the product manufacturer. Do not use
the ac power cord for other devices.
B-4 T24v-20 Flat Panel Monitor User’s Guide
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