The following information describes the technical support that is
available for your product during the warranty period and throughout the
life of your product. Online technical support is available during the
lifetime of a product at http://www.lenovo.com/support.
If you purchased Lenovo services, refer to the following terms and
conditions for detailed information:
•For Lenovo Warranty Service Upgrades or Extensions, go to:
http://support.lenovo.com/lwsu
•For Lenovo Accidental Damage Protection Services, go to:
http://support.lenovo.com/ladps
Warranty Information
Lenovo provides a warranty period for your computer. To check the
warranty status of your computer, go to
http://www.lenovo.com/warranty-status, and then follow the instructions
on the screen.
Your computer is covered by the terms of the Lenovo Limited Warranty
(L LW ), version L505-0010-02 08/2011. The LLW is displayed on your
computer during the initial setup. After the initial setup has been
completed, you can view the warranty information from your computer by
doing the following:
Windows 8.1:
1. Go to the Start screen.
2. Click the arrow icon in the bottom-left corner of the screen to go to
the Apps screen. If you are using a touch screen, swipe up to go to
the Apps screen.
3. Click or tap Warranty Information.
Windows 7:
From the Windows desktop, click Start → All Programs → Lenovo
Device Experience → Lenovo Warranty.
If you cannot view the LLW either from your computer or from the Web
site (http://www.lenovo.com/warranty/llw_02), contact your local Lenovo
office or reseller to obtain a printed version.
Customer Replaceable Units
Customer Replaceable Units (CRUs) are parts that can be upgraded or
replaced by the customer. To view the instructions on replacing the
CRUs, see the respective section in the User Guide. The following table
lists the CRUs for your computer.
The CRUs for your computer are listed as the following:
Self-service CRUs
Important: Telephone numbers are subject to change without
+32 (0)2 339 3611 (Warranty service and support) (Dutch,
French)
Bolivia
0800-10-0189 (Spanish)
Brazil
Calls made from within the Sao Paulo region:
(Brazilian Portuguese)
Brunei
Dial 800-1111, then dial 866-273-5446
(English and Bahasa Melayu)
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• ac power adapter and power cord
• TrackPoint cap
• Base cover
• Solid-state drive
• Wireless LAN card
• Wireless WAN card (on some models)
Worldwide telephone technical support
This section lists Lenovo Support telephone numbers. If you cannot find
the support telephone number for your country or region, contact your
Lenovo reseller or Lenovo marketing representative.
Before contacting a Lenovo technical support representative, have the
following information available: model and serial number, the exact
wording of any error message, and a description of the problem.
notice. The most up-to-date telephone list for the Customer
Support Center is always available
Central Africa: Contact the nearest Lenovo Business
(11) 3889-8986
Calls made from outside the Sao Paulo region:
0800-701-4815
Canada
1-800-565-3344 (English, French)
Caribbean
(Bermuda,
Tortola)
1-800 426 7378 (English)
Chile
800-361-213 (Spanish)
China
Technical Support Line
800-990-8888, 86-10-58851110 (Mandarin)
Colombia
1-800-912-3021 (Spanish)
Costa Rica
0-800-011-1029 (Spanish)
Croatia
0800-0426, +385 1 6110095 (calls out side of Croatia)
Cyprus
80092537 (Greek)
Czech
Republic
800-353-637
Denmark
4520-8200
(Danish)
Dominican
Republic
1-866-434-2080 (Spanish)
Ecuador
1-800-426911 OPCION 4 (Spanish)
Egypt
800-0000-418 (Toll free)
(English, Arabic)
El Salvador
800-6264 (Spanish)
Estonia
+372 66 00 800, +372 6776793
Finland
09-459-6960
(Finnish)
France
Hardware: 0810-631-213 (Warranty service and support)
(French)
Germany
0800-5004618 (Gebührenfrei) (Garantieservice und
Support)
Greece
Contact the nearest Lenovo Business Partner (Greek)
Guatemala
1800-624-0051 (Spanish)
Honduras
Tegucigalpa: 232-4222
(Spanish)
Hong Kong
(852) 3071-3561
(Cantonese, English, Mandarin)
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Jamaica,
7010-5150 (Warranty service and support)
002-02-2594-8500 (Standard charges apply)
358-800-1-4260 (Warranty service and support)
San Pedro Sula: 552-2234
Hungary
+36 1 3825716
+36 1 3825720
(English, Hungarian)
India
1800 3000 THINK (1800 3000 8465) (Reliance)
Email: Commercialts@lenovo.com (English and Hindi)
Indonesia
001-803-442-425
(English, Bahasa Indonesia)
Ireland
01-881-1444 (Warranty service and support)
(English)
Israel
Givat Shmuel Service Center:
(Hebrew and English)
Italy
39-800-820094 (Warranty service and support)
(Italian)
This device has been tested and found to comply with the limits for a
Class B digital device. The User Guide for this product provides the
complete Class B compliance statements that are applicable for this
device.
Korean Class B compliance statement
European Union conformity
7
EU contact: Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia
Radio and Telecommunications Terminal Equipment
Directive
This product is in compliance with the essential requirements and other
relevant provisions of the Radio and Telecommunications Terminal
Equipment Directive, 1999/5/EC. The Declaration of Conformity
information is located in the Regulatory Notice, which you can download
from the Lenovo Support Web site.
Recycling and environmental information
Lenovo encourages owners of information technology (IT) equipment to
responsibly recycle their equipment when it is no longer needed. Lenovo
offers a variety of programs and services to assist equipment owners in
recycling their IT products. For information on recycling Lenovo products,
go to:
http://www.lenovo.com/recycling
Important WEEE information
Electrical and electronic equipment marked with the
symbol of a crossed-out wheeled bin may not be
disposed as unsorted municipal waste. Waste of
electrical and electronic equipment (WEEE) shall be
treated separately using the collection framework
available to customers for the return, recycling, and
treatment of WEEE.
Country-specific information is available at:
http://www.lenovo.com/recycling
Recycling information for Japan
Recycling information for China
Additional recycling statements
8
Additional information about recycling computer components and
batteries is in your User Guide.
Restriction of Hazardous Substances Directive (RoHS)
European Union RoHS
Lenovo products sold in the European Union, on or after 3 January 2013
meet the requirements of Directive 2011/65/EU on the restriction of the
use of certain hazardous substances in electrical and electronic
equipment (“RoHS recast” or “RoHS 2”).
For more information about Lenovo progress on RoHS, go to:
http://www.lenovo.com/social_responsibility/us/en/RoHS_Communicatio
n.pdf
Turkish RoHS
The Lenovo product meets the requirements of the Republic of Turkey
Directive on the Restriction of the Use of Certain Hazardous Substances
in Electrical and Electronic Equipment (EEE).
Ukraine RoHS
India RoHS
RoHS compliant as per E-Waste (Management & Handling) Rules, 2011
China RoHS
The information in the following table is applicable for products
manufactured on or after January 1, 2015 for sale in the People’s
Republic of China.
9
Eurasian compliance mark
10
ENERGY STAR
Select models conform to ENERGY
STAR requirements. Additional
ENERGY STAR information is in your
User Guide.
Legal information
Lenovo, For Those Who Do., the Lenovo logo, ThinkPad, and TrackPoint
are trademarks of Lenovo in the United States, other countries, or both.
Microsoft and Windows are trademarks of the Microsoft group of
companies.
Other company, product, or service names may be trademarks or service
marks of others.
Innehåll
11
• Service-, support- och garantiinformation
• Anmärkning om elektromagnetisk strålning
• Återvinnings- och miljöinformation
• Juridisk information
Service-, support- och garantiinformation
Nedan beskrivs den tekniska support som är tillgänglig för din produkt
under garantitiden och under produktens livslängd. Under produktens
livslängd har du tillgång till teknisk support på webben på
http://www.lenovo.com/support.
Läs följande villkor för detaljerad information om du har köpt tjänster från
Lenovo:
• Information om uppgraderingar och tillägg som täcks av Lenovos
garantiåtagande finns på:
http://support.lenovo.com/lwsu
• Om du vill ha mer information om Lenovos skadeskyddstjänster
går du till:
http://support.lenovo.com/ladps
Garantiinformation
Din Lenovo-dator har en garantitid. Kontrollera din dators garantistatus
genom att gå till http://www.lenovo.com/warranty-status och följa
instruktionerna på skärmen.
Din dator omfattas av villkoren i Den begränsade Lenovo-garantin,
version L505-0010-02 08/2011. Garantin visas på din dator när den
startas för första gången. Efter att den första konfigurationen har slutförts
kan du se garantiinformationen på din dator genom att göra följande:
Windows 8.1:
1. Gå till Startskärmen.
2. Gå till Appskärmen genom att klicka på pilikonen längst ned i det
vänstra hörnet. Om du använder en pekskärm går du till Appskärmen
genom att svepa uppåt.
3. Klicka eller peka på Warranty Information.
Windows 7:
Från skrivbordet i Windows klickar du på Start → Alla program →
Lenovo Device Experience → Lenovo Warranty.
Om du inte kan se LLW-garantitexten på din dator eller på webbplatsen
(http://www.lenovo.com/warranty/llw_02) kan du kontakta ditt lokala
Lenovo-kontor eller din återförsäljare och be om en tryckt version av
LLW -garantitexten.
Reservdelar som kunden själv kan byta ut (Customer
Replaceable Units)
CRU-komponenter (Customer Replaceable Units) är delar som kunden
själv kan uppgradera eller byta ut. Instruktioner om hur du byter ut
CRU-komponenter finns i respektive avsnitt i användarhandboken. I
följande tabell finns en lista över CRU-komponenter för din dator.
Viktigt: Telefonnumren kan komma att ändras utan att detta
+32 (0)2 339 3611 (Garantiservice och support)
(Nederländska, Franska)
Bolivia
0800-10-0189 (spanska)
Brasilien
Samtal inom São Paulo-området:
(brasiliansk portugisiska)
Brunei
Slå 800-1111, och sedan 866-273-5446
(engelska och malajiska)
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Din dator CRU-komponenter finns i listan nedan:
CRUer med självservice
• Nätadapter och nätsladd
• TrackPoint-topp
• Undre datorhölje
• SSD-enhet
• Kort för trådlöst LAN
• Trådlöst WAN-kort (vissa modeller)
Telefonnummer till teknisk support globalt
I det här avsnittet finns en lista med telefonnummer till Lenovos support.
Om du inte hittar telefonnumret för ditt land eller din region kontaktar du
din Lenovo-återförsäljare eller Lenovo-representant.
Innan du kontaktar den tekniska supporten på Lenovo ber vi dig att ha
följande information till hands: Modellens namn och serienummer, exakt
ordalydelse i eventuella felmeddelanden samt en beskrivning av
problemet.
meddelas i förväg. Den senaste telefonlistan med information om
Customer Support Center finns alltid tillgänglig på:
Centralafrika: Kontakta närmaste Lenovo Business
(11) 3889-8986
Samtal utanför Sao Paulo-regionen:
0800-701-4815
Kanada
1-800-565-3344 (engelska, franska)
Västindien
(Bermuda,
Tortola)
1 800 426 7378 (engelska)
Chile
800-361-213 (spanska)
Kina
Teknisk support
800-990-8888, 86-10-58851110 (mandarin)
Colombia
1-800-912-3021 (spanska)
Costa Rica
0-800-011-1029 (spanska)
Kroatien
0800-0426, +385 1 6110095 (Samtal utanför Kroatien)
Cypern
80092537 (grekiska)
Tjeckien
800-353-637
Danmark
4520-8200
(danska)
Dominikanska
republiken
1-866-434-2080 (spanska)
Ecuador
1-800-426911 ALTERNATIV 4 (spanska)
Egypten
800-0000-418 (Avgiftsfritt)
(engelska, arabiska)
El Salvador
800-6264 (spanska)
Estland
+372 66 00 800, +372 6776793
Finland
09-459-6960
(finska)
Frankrike
Maskinvara: 0810-631-213 (garantiservice och support)
(franska)
Tyskland
0800-5004618 (Gebührenfrei) (Garantieservice und
Support)
Grekland
Kontakta närmaste Lenovo Business Partner (grekiska)