Lenovo ThinkPad USB 3.0 Pro Dock, ThinkPad USB 3.0 Ultra Dock User Guide

UserGuide

ThinkPadUSB3.0UltraDockandThinkPadUSB3.0ProDock

Note:Beforeinstallingtheproduct,besuretoreadthewarrantyinformationinAppendixB“LenovoLimited
Warranty”onpage41

.

SecondEdition(June2015)

©CopyrightLenovo2015.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Chapter1.ThinkPadUSB3.0Ultra

Dock...................1

Abouttheultradock.............1

Productdescription............1

Mainfeatures..............1

Locatingthecontrols...........1

Systemrequirements...........3

Installingtheultradock............4

InstallingthedevicedriveronWindows

operatingsystems............4

Connectingtheultradocktoyournotebook

computer................4

UninstallingthedevicedriverfromWindows

operatingsystems............6

Hanginguptheultradock.........7

Usingtheultradock.............7

Usingtheheadsetandmicrophonecombo

connector................7

UsingtheGigabitEthernetconnector.....8

UsingtheUSBconnectors.........8

UsingtheDPoutputconnector.......8

UsingtheHDMIoutputconnector......8

Workingwiththeultradock...........9

Understandingthevideooutputmodes....9

Workingwiththeultradockutility.....11

Supportedresolutionsandrefreshrates...13

Troubleshooting..............16

Chapter2.ThinkPadUSB3.0Pro

Dock..................19

Abouttheprodock.............19

Productdescription...........19

Mainfeatures.............20

Locatingthecontrols..........21

Systemrequirements..........22

Installingtheprodock............23

InstallingthedevicedriveronWindows

operatingsystems...........23

Connectingtheprodocktoyournotebook

computer...............23

UninstallingthedevicedriverfromWindows

operatingsystems...........25

Hanginguptheprodock.........26

Usingtheprodock.............26

Usingtheheadsetandmicrophonecombo

connector...............26

UsingtheGigabitEthernetconnector....27

UsingtheUSBconnectors........27

UsingtheDPoutputconnector......27

UsingtheDVI-Ivideooutputconnectors...27

Workingwiththeprodock..........28

Understandingthevideooutputmodes...28

Workingwiththeprodockutility......30

Supportedresolutionsandrefreshrates...33

Troubleshooting..............35

AppendixA.ServiceandSupport...39

Onlinetechnicalsupport...........39

Telephonetechnicalsupport.........39

Accessibilityinformation...........39

AppendixB.LenovoLimited

Warranty................41

Part1-GeneralTerms...........41

Part2-Country-specificTerms........43

Part3-WarrantyServiceInformation......46

SuplementodeGarantíaparaMéxico......47

AppendixC.Electronicemission

notices................49

FederalCommunicationsCommissionDeclaration

ofConformity...............49

AppendixD.Notices..........53

Recyclinginformation............53

RecyclinginformationforChina........53

RecyclinginformationforBrazil........54

ImportantWEEEinformation.........54

ExportClassificationNotice.........54

Trademarks................54

AppendixE.RestrictionofHazardous

SubstancesDirective(RoHS).....57

EuropeanUnionRoHS...........57

ChinaRoHS................57

TurkishRoHS...............57

UkraineRoHS...............57

IndiaRoHS................58

©CopyrightLenovo2015

i

iiUserGuide

Chapter1.ThinkPadUSB3.0UltraDock

ThischaptercontainsproductinformationfortheThinkPad

®

USB3.0UltraDock(hereaftercalledultradock).

Abouttheultradock

Thissectioncontainsproductdescription,mainfeatures,locationsofcontrols,andsystemrequirements
fortheultradock.

Productdescription

Theultradockisaportableexpansionmodulethatenablesyoutoeasilyconnectyournotebookcomputer
totheEthernetandmultipledevices,suchasaheadset,amicrophone,andUSBdevices.

Youroptionpackageincludesthefollowing:

•ThinkPadUSB3.0UltraDock

•Poweradapter

•Powercord

•1-meter(39.37-inch)USB3.0cable

•Warrantyposter

Contactyourplaceofpurchaseifanyitemismissingordamaged.Besuretoretainyourproofofpurchase
andpackingmaterial.Theymightberequiredtoreceivewarrantyservice.

Mainfeatures

•USBconnectors:fourUSB3.0connectorsandtwoUSB2.0connectors

•Networkconnection:GigabitEthernetspeed

•Supportedexternalmonitors:DisplayPort®(DP)monitorandHighDefinitionMultimediaInterface

Maximumresolutionsandrefreshrates

1.DPoutputonly:3840x2160pixels(30Hz)

2.HDMIoutputonly:2560x1440pixels(50Hz)

3.DPandHDMIsimultaneousoutput:2048x1152pixels(60Hz)

Formoreinformation,goto“Supportedresolutionsandrefreshrates”onpage13.

Youcansetupyourworkareabyconnectingyournotebookcomputertotheultradockwiththeprovided
USB3.0cable,connectingmultipledevicestotheultradock,andsettingtheultradockonyournotebook
computer;then,youarereadytousethemultipledeviceseachtimeyouconnectyournotebookcomputer
totheultradock.

TM

(HDMI

)monitor

Locatingthecontrols

Thefollowingfigureshowsthelocationsofcontrolsontheultradock.

©CopyrightLenovo2015

1

Figure1.Overviewoftheultradock

1PowerandconnectionindicatorUsedtoindicatewhethertheultradockispoweredonnormally.

2Security-lockslot

3PowerconnectorUsedtoconnectthepoweradapter.

4USB3.0upstreamconnector

5HDMIoutputconnectorUsedtoconnectanexternalmonitorwithanHDMIcable.

6DPoutputconnectorUsedtoconnectanexternalmonitorwithaDPcable.

7GigabitEthernetconnectorUsedtoconnectalocalareanetwork(LAN)cable.

8USB2.0connectorsUsedtoconnectUSB2.0devices,suchasaUSBkeyboard,aUSB

Usedtosecuretheultradockthroughasecuritycablelock.

Usedtoconnectanotebookcomputer.

mouse,aUSBspeaker,oraUSBprinter.

Notes:

1.ItisrecommendedthatyouconnectaUSBkeyboardandaUSB
mousetotheconnectors.

2.IfyouareusingaUSB3.0device,itisrecommendedthatyouconnect
ittoaUSB3.0connectorratherthanUSB2.0connectorforfaster
USBtransmissionspeed.

9USB3.0connectorUsedtoconnectUSB3.0devices,suchasaUSBscanner,aUSBspeaker,

oraUSBprinter.

10AlwaysOnUSB3.0connector

()

11Powerbutton

12AlwaysOnUSB3.0connector

()

13USB3.0connectorUsedtoconnectUSB3.0devices,suchasaUSBscanner,aUSBspeaker,

UsedtoconnectUSB3.0devicesandchargesomemobiledigitaldevices
andsmartphones.

Usedtoturnonorturnofftheultradock.

UsedtoconnectUSB3.0devicesandchargesomemobiledigitaldevices
andsmartphones.

oraUSBprinter.

2UserGuide

14Headsetandmicrophonecombo

Usedtoconnectamicrophone,aheadset,oraspeaker.

connector

15VESA

®

mountingholeUsedtofixtheultradockontheThinkCentre®TinyL-BracketMounting

Kitoronthewall.

Systemrequirements

Beforeusingtheultradock,ensurethatyournotebookcomputermeetsthefollowinggeneralrequirements:

•Microsoft

®

Windows

•MicrosoftWindows8.1(32bitor64bit)

•MicrosoftWindows10(32bitor64bit)

•WindowsMediaPlayer(WMP),CyberLinkPowerDVD

•Highperformanceofthebatterypowerplan

•Adevicedriver

Formoreinformationaboutthedevicedriver,goto“InstallingthedevicedriveronWindowsoperating
systems”onpage4

ForDPoutputonly,HDMIoutputonly,andDP/HDMIsimultaneousoutput,ensurethatyournotebook
computeralsomeetsthefollowingrequirements:

•Thesystemrequirementsfora3840x2160resolutionwithDPsingleoutputareasfollows:

®

.

7(32bitor64bit)

TM

,andCorel

®

WinDVD

®

Minimumrequirements(forviewingdocumentsand
Websites)

®

Processor:Intel

Core

TM

i5ori72+GHz/AMD

orbetter

Memory:4GB
VideoCard:IntelHD4000,ATIRadeonHD7xxx,

®

NVIDIA

GeForcel

®

5xxMorbetter

USB:USB2.0butUSB3.0recommended

®

Trinity

Recommendedrequirements(forfull-screenvideo
playback)

Processor:IntelCorei72+GHz/AMDRichlandA

10–575x/AMDKaveriA10–7400Porbetter

Memory:8GB
VideoCard:IntelHD4000,ATIRadeonHD8650,

NVIDIAGeForce7xxMorbetter

USB:USB3.0
Disk:7200roundperminit(RPM)ofHardDiskDrive

(HDD)orSolid-StateDrive(SSD)

Note:Ifyouplaythevideofilewiththeresolutionof
3840x2160pixels,thesystemmustbecapableof
decodingthevideofileintheGraphicProcessingUnit
(GPU).

•Thesystemrequirementsfora2560x1440resolutionwithHDMIoutputonlyareasfollows:

Minimumrequirements(forviewingdocumentsand
Websites)

Processor:IntelCorei5ori72+GHz/AMDLlanoor

better
Memory:4GB
VideoCard:IntelGMAx4500/36x0,ATIRadeon
HD3xxx,NVIDIAGeForce9xxxxorbetter

USB:USB2.0butUSB3.0recommended

Recommendedrequirements(forfull-screenvideo
playback)

Processor:IntelCorei5ori72+GHz/AMDLlanoor

better
Memory:8GB
VideoCard:IntelGMAx4500/36x0,ATIRadeon
HD3xxx,NVIDIAGeForce9xxxxorbetter
USB:USB3.0

•Thesystemrequirementsfora2048x1152resolutionwithDPandHDMIsimultaneousoutputareas
follows:

Chapter1.ThinkPadUSB3.0UltraDock3

Minimumrequirements(forviewingdocumentsand
Websites)

Processor:1.4GhzIntelCore2Duo/AMDTurion

x2orbetter*

Memory:2GB
VideoCard:AnysupportedGPUreleasedafter

September2009.

TM

Recommendedrequirements(forfull-screenvideo
playback)

64

Processor:2.4GhzIntelCore2Duo/AMDTurionIIor
better*

Memory:2GB
VideoCard:IntelHD3000,A TIRadeonHD3xxx,NVIDIA

GeForce9xxxorbetter.

*AnyIntelCore2Quad,i3,i5,i7,AMDPhenom,Fusion(Llano,Trinity&Richland),orJaguar(Temash&
Kabini)meetstheprocessorrequirements.

Installingtheultradock

Thissectionprovidesinformationonhowtoconnecttheultradocktoyournotebookcomputer,howtoinstall
anduninstallthedevicedriver,andhowtohanguptheultradock.

InstallingthedevicedriveronWindowsoperatingsystems

ToinstallthedevicedriverontheWindows7,Windows8.1,orWindows10operatingsystem,dothe
following:

1.Gotohttp://www.lenovo.com/support/docksandselectThinkPadUSB3.0UltraDock.

2.Locateanddownloadtheinstallationfileforthedevicedriver.

3.Double-clicktheinstallationfile,andthenfollowtheinstructionsonthescreentocompletethe
installation.

4.Restartyourcomputerafterthecompletionmessageisdisplayed.

Afteryouhaveinstalledthedevicedriver,youcanconnecttheultradocktoyournotebookcomputer.

Connectingtheultradocktoyournotebookcomputer

Thissectionprovidesinformationonhowtoconnecttheultradocktoyournotebookcomputerwiththe
providedpoweradapter,powercord,andUSB3.0cable.

Note:Installthedevicedriverbeforeyouconnecttheultradocktoyournotebookcomputer.

Toconnecttheultradocktoyournotebookcomputer,dothefollowing:

1.Connectthepoweradaptertothepowercord.

2.Connectthepowerplugofthepowercordtoanelectricaloutlet.

4UserGuide

Figure2.Connectingthepoweradaptertothepowercord

3.Connectthedc-inconnectorofthepoweradaptertotheultradock.Theultradockispoweredon
automatically.T opowerofftheultradock,pressthepowerbuttonoftheultradock.

Notes:

a.Whentheultradockispowersupplied,theultradockispoweredonautomaticallyandthepower

andconnectionindicatorison.Pressthepowerbuttonoftheultradocktopowerofftheultradock.

b.Besuretocorrectlyconnecttheultradocktothepowersupply.Iftheultradockisnotpowered

on,youwillnotbeabletousetheultradock.

4.ConnecttheUSBplug1oftheUSB3.0cabletotheUSB3.0upstreamconnectorontheultradock.

5.ConnecttheUSBplug2oftheUSB3.0cabletoanavailableUSB3.0connectoronthenotebook
computer.Thesystemwillautomaticallyidentifyandconfiguretheultradock.Thevideooutputfunction
oftheultradockwillbeautomaticallyenabledaftertheconfigurationiscompleted.

Figure3.Connectingtheultradocktothepowersupplyandnotebookcomputer

Notes:

•Theultradockwillnotsupplypowertothenotebookcomputerduringthetimewhenitisconnectedto
thenotebookcomputer.

•ConnectingtheultradocktoanyconnectorotherthanaUSB3.0connectororusinganyUSBcableother
thanaUSB3.0cablemightimpactontheultradockperformance,especiallythevideoplayback,and
Ethernetperformance.However,thesupportedmaximumresolutionwillnotbereduced.

Chapter1.ThinkPadUSB3.0UltraDock5

UninstallingthedevicedriverfromWindowsoperatingsystems

ThissectionprovidesinstructionsonhowtouninstallthedevicedriverfromWindowsoperatingsystems.

TouninstallthedevicedriverfromtheWindows7,Windows8.1,orWindows10operatingsystem,do
thefollowing:

FortheWindows7operatingsystem:

1.Exitallapplicationsthatusetheprodock.

2.ClickStart➙AllPrograms➙LenovoUSBDisplay➙Uninstall.

3.Followtheinstructionsonthescreentouninstallthedevicedriver.

4.Ifnecessary,restartyourcomputer.

FortheWindows8.1operatingsystem:

1.GotoControlPanelbydoingoneofthefollowing:

•Fromthedesktop,movethepointertothetop-rightorbottom-rightcornerofthescreentodisplay
thecharms,andthenclickSettings➙ControlPanel.

•FromtheStartscreen,dothefollowing:

a.Clickthearrowiconinthebottom-leftcornerofthescreentogototheAppsscreen.
b.Scrolltotherightside,andclickControlPanelintheWindowsSystemsection.

2.DependingonyourControlPanelmode,dooneofthefollowing:

•ClicktheUninstallaprogramoptionundertheProgramsmenu.

•ClickProgramsandFeatures.

3.SelecttheLenovoUSBDisplayandthenright-clickyourmouse.TheUninstalloptionisdisplayed.

4.ClickUninstall.

5.Followtheinstructionsonthescreentouninstallthedevicedriver.

FortheWindows10operatingsystem:

1.Fromthedesktop,movethepointertobottom-leftcornerofthescreen,andthensearchControl
Panelinthesearchbox.

2.DependingonyourControlPanelmode,dooneofthefollowing:

•ClicktheUninstallaprogramoptionundertheProgramsmenu.

•ClickProgramsandFeatures.

3.SelecttheLenovoUSBDisplayandthenright-clickyourmouse.TheUninstalloptionisdisplayed.

4.ClickUninstall.

5.Followtheinstructionsonthescreentouninstallthedevicedriver.

6UserGuide

Hanginguptheultradock

WhenyouworkwithaThinkPadnotebookcomputer,anultradock,andanexternalmonitortogether,you
canchoosetohanguptheultradockontheThinkCentreTinyL-BracketMountingKit(hereaftercalledL
Bracket).Itsavesspacefromyourworkareainthisway.

FormoreinformationabouttheLBracketandthesupportedmonitor,gotowww.lenovo.com/support/stands.

AligntheVESAmountingholesintheultradockwiththecorrespondingtwoscrewsontheLbracket.Then
installtheultradockontotheLbracketverticallyasshown.

Figure4.HanginguptheultradockontheLBracket

YoucanalsoinstalltheultradockontheVESAscrewsonthewallinthesimilarway.

Usingtheultradock

Thissectionprovidesinformationonhowtousetheheadsetandmicrophonecombojack,GigabitEthernet
connector,DPoutputconnector,HDMIvideooutputconnector,USBconnectorsontheultradock

Theultradockexpandstheconnectioncapabilityofyournotebookcomputer.Youcanconnectdevicesto
theappropriateconnectorsontheultradockwhileyournotebookcomputerisstarted.Normallyitwilltake
severalsecondsforthenotebookcomputertorecognizenewdevices.

Theultradocksimplifiestheconnectionbetweenyournotebookcomputerandmultipledevices.For
example,youcanconnecttheUSBdevicesandexternalmonitorstotheultradockratherthanthenotebook
computer.Whenyouwanttotakeyournotebookcomputeraway,youcandisconnectthenotebook
computerfromtheultradockratherthanremovetheUSBdevicesandexternalmonitors.Whenyoucome
back,simplyconnectyournotebookcomputertotheultradocktoresumeallpreviousconnectionsand
startworkingatonce.

Usingtheheadsetandmicrophonecomboconnector

Theheadsetandmicrophonecomboconnectorontheultradockisa3.5mmmicrophonecombinedstereo
line-outconnector.Itworksforthestandard3.5mmheadset,microphone,orspeaker.

Tousetheheadsetandmicrophonecomboconnectorontheultradock,connectyourheadset,microphone,
orspeakertotheheadsetandmicrophonecomboconnector.

Chapter1.ThinkPadUSB3.0UltraDock7

Note:Theheadsetandmicrophonecomboconnectorontheultradockareautomaticallyenabledwhen
youhavesuccessfullyconnectedtheultradocktoyournotebookcomputerandinstalledthedevicedriver.
However,ifyoucannothearanythingfromtheheadsetconnectedtotheheadsetandmicrophonecombo
connectorontheultradock,youcanmanuallyenabletheheadsetandmicrophonecomboconnectoronthe
ultradock.See“Manuallysettingtheplaybackdeviceandrecordingdevice”onpage11formoreinformation.

UsingtheGigabitEthernetconnector

TousetheGigabitEthernetconnectorontheultradock,connecttheultradocktostandard10Mbps,100
Mbps,or1000Mbpsnetwork,andwaituntiltheultradockisfullyconfiguredbytheWindowsoperating
system.

TheGigabitEthernetconnectionontheultradockfullysupportstheThinkVantage
program.

TherearetwoindicatorsonthetopoftheGigabitEthernetconnector.

WorkingstatusIndicatoractivity

TheultradockconnectstotheEthernetsuccessfully.

Theultradockistransferringdata.Theleftindicatorkeepsflashinginamber.

Therightindicatorstaysoningreen.

®

AccessConnections

UsingtheUSBconnectors

TousetheUSB2.0connectors,connectaUSB2.0devicesuchasthemouseorkeyboardtotheUSB2.0
connectorsontheultradock.T ousetheUSB3.0connectors,connectaUSB3.0devicetotheUSB3.0
connectorontheultradock.

WhentheUSBdeviceiscorrectlyconnectedtoaUSBconnectorontheultradock,aninformationwindow
willbedisplayedintheWindowsnotificationarea,indicatingthattheUSBdevicehasbeenconnected
tothecomputer.

UsingtheAlwaysOnUSB3.0connectors

Bydefault,theAlways-onUSB3.0connector(
andsmartphoneswhenyourcomputerisinthefollowingsituation:

•Whenyourcomputerisonorinsleepmode

•Whenyourcomputerisinhibernationmodeoristurnedoff

•Whentheultradockisdisconnectedfromyourcomputer

Itcansupplypowerupto2.4Aduringthechargingprocess.Whenyoupressthepowerbuttontoturnoff
theultradock,theultradockstopspowersupply.

)enablesyoutochargesomemobiledigitaldevices

UsingtheDPoutputconnector

YoucanconnectoneexternalmonitortotheultradockbyusingtheDPoutputconnector.

UsingtheHDMIoutputconnector

YoucanconnectoneexternalmonitortotheultradockbyusingtheHDMIoutputconnector.

8UserGuide

Workingwiththeultradock

Thissectionprovidesinformationaboutthevideooutputfunctionoftheultradockandinstructionsonhow
toworkwiththeultradockutility,whichenablesyoutoconfiguretheultradocktoyourneeds.

Understandingthevideooutputmodes

IntheWindows7orWindows8.1operatingsystem,theultradockworksinthefollowingthreevideo
outputmodes:

•“Extendmode”onpage9

•“Mirrormode”onpage10

•“Single-displaymode”onpage10

Bydefault,theultradockworksinextendmode.Thefirsttimeyouconnecttheultradocktoyournotebook
computer,theresolutionofyournotebookcomputerandtheconnectedmonitorwillbechangedtothe
default.Y oucanconfigureyourresolutiontoyourneeds.

FortheWindows10operatingsystem:

1.Right-clicktheThinkPadUSB3.0UltraDockiconintheWindowsnotificationarea.Apop-up
windowopens.

2.SelectVideoSetup.TheSettingwindowopens.

3.IntheMultipledisplaysdrop-downlistbox,selectoneoftheoptionstosetyourdisplayoutput.

Extendmode

Whentheultradockisinextendmode,itsplitsyourdisplayacrosstwomonitors.

Therearethreeoptionswhenyouareusingextendmode:

•Extend:Whenyouselectthisoption,yournotebookcomputermonitorbecomestheprimarydisplayand
theexternalmonitorbecomesthesecondarydisplay.Bydefault,theexternalmonitordisplayisonthe
rightsideofthenotebookcomputermonitordisplay.

•ExtendTo:Whenyouselectthisoption,yournotebookcomputermonitorbecomestheprimarydisplay
andtheexternalmonitorbecomesthesecondarydisplay.Youcangivethemonitoritsownframebuffer
throughthesubmenuoptionsRight,Left,Above,andBeloworthroughdragoperations.Thedisplay
spaceisacontinuousarea;therefore,windowsandobjectscanbemovedbetweendifferentdisplays.

•SetasMainMonitor:Whenyouselectthisoption,theexternalmonitorbecomestheprimarydisplayand
thenotebookcomputermonitorbecomesthesecondarydisplay.

Inextendmode,youcandraganddropwindowsfromonedisplaytotheother.Y oualsocanincrease
yourproductivitybydoingthefollowing:

•Readinge-mailsononedisplayandopeningattachmentsontheother

•Expandingaspreadsheetacrosstwodisplays

•Increasingyourworkareabyputtingallthepaletteandtoolbarsontheotherdisplaywhenyouare
doinggraphicsediting

•Keepingthedesktopononedisplayandwatchingvideosontheother

Chapter1.ThinkPadUSB3.0UltraDock9

Toenterextendmode,dothefollowing:

1.ClicktheThinkPadUSB3.0UltraDockiconintheWindowsnotificationarea.Apop-upwindow
opens.

2.SelectThinkPadUSB3.0UltraDock,andthenselectonefromthefollowing:

•Extend

•ExtendT o

•SetasMainMonitor

Toexitextendmode,dothefollowing:

1.ClicktheThinkPadUSB3.0UltraDockiconintheWindowsnotificationarea.Apop-upwindow
opens.

2.SelectThinkPadUSB3.0UltraDock➙Off.

Mirrormode

Whentheultradockisinmirrormode,itclonesyournotebookcomputerscreentotheexternalmonitor.the
ultradockautomaticallyselectsthesettings(screenresolution,colorquality,andrefreshrate)fortheexternal
monitor,whichachievesoptimalresolutionbasedonyournotebookcomputer.

Toentermirrormode,dothefollowing:

1.ClicktheThinkPadUSB3.0UltraDockiconintheWindowsnotificationarea.Apop-upwindow
opens.

2.SelectThinkPadUSB3.0UltraDock➙Mirror.

Toexitmirrormode,dothefollowing:

1.ClicktheThinkPadUSB3.0UltraDockiconintheWindowsnotificationarea.Apop-upwindow
opens.

2.SelectThinkPadUSB3.0UltraDock➙Off.

Single-displaymode

Whentheultradockisinsingle-displaymode,itenablesyoutoshowyourdesktopononlyonescreen.

Therearetwooptionswhenyouareusingsingle-displaymode:

•NotebookMonitorOff:Whenyouselectthisoption,thedisplayofyournotebookcomputermonitor
turnsoffandthedisplayoftheexternalmonitorturnson.

•Off:Whenyouselectthisoption,thedisplayoftheexternalmonitorturnsoffandthedisplayofyour
notebookcomputermonitorturnson.However,otherfunctionssuchasaudio,Ethernet,andUSB
connectioncanstillworkthoughthedisplayisoff.

10UserGuide

Toentersingle-displaymode,dothefollowing:

1.ClicktheThinkPadUSB3.0UltraDockiconintheWindowsnotificationarea.Apop-upwindow
opens.

2.SelectThinkPadUSB3.0UltraDock➙NotebookMonitorOfforOff.

Toexitsingle-displaymode,dothefollowing:

1.ClicktheThinkPadUSB3.0UltraDockiconintheWindowsnotificationarea.Apop-upwindow
opens.

2.SelectThinkPadUSB3.0UltraDock,andthenselectanothermodeasyouwant.

Workingwiththeultradockutility

Theultradockutilityenablesyoutoconfigurethedisplaysettingsoftheultradock.

Note:Thesettingsyouhaveconfiguredfortheultradockwillberetainedeachtimewhenyouconnect
thenotebookcomputertotheultradock.Thisfeatureenablesyoutouseyournotebookcomputerwith
multipledocks.Forexample,ifyouuseanotebookcomputerbothathomeandatwork,youcansetup
bothworkareaswithdocks.Then,youjustconnectyournotebookcomputertotheultradockateither
location,andyouarereadytowork.

Manuallysettingtheplaybackdeviceandrecordingdevice

Bydefault,theLenovonotebookcomputersusetheheadsetandmicrophonecomboconnectorontheultra
dockanddisablebuilt-inaudioconnectorswhentheultradockisconnected.

Tomanuallysettheplaybackdeviceandrecordingdeviceontheultradock,dothefollowing:

FortheWindows7operatingsystem:

1.ClicktheThinkPadUSB3.0UltraDockiconintheWindowsnotificationarea.Apop-upwindow
opens.

2.SelectAudioSetup.TheSoundandAudioDevicesPropertieswindowopens.

3.ClicktheAudiotab.

4.SelectaLenovoUSBaudiodeviceorotheraudiodevicefromtheSoundplaybackpanel,andthen
selectaLenovoUSBaudiodeviceorotheraudiodevicefromtheSoundrecordingpanel.

5.ClickOK.

FortheWindows8.1operatingsystem:

1.ClicktheThinkPadUSB3.0UltraDockiconintheWindowsnotificationarea.Apop-upwindow
opens.

2.SelectAudioSetup.TheSoundwindowopens.

3.OnthePlaybacktab,selectaUSBaudioline-outdevice.OntheRecordingtab,selectaUSBaudio
line-indevice.

4.ClickOK.

FortheWindows10operatingsystem:

Chapter1.ThinkPadUSB3.0UltraDock11

1.Right-clicktheThinkPadUSB3.0UltraDockiconintheWindowsnotificationarea.Apop-up
windowopens.

2.SelectAudioSetup.TheSoundwindowopens.

3.OnthePlaybacktab,selectaUSBaudioline-outdevice.OntheRecordingtab,selectaUSBaudio
line-indevice.

4.ClickOK.

Rotatingtheexternalmonitordisplay

Theultradockenablesyoutorotateonlyyourexternalmonitordisplayasyouwant.

FortheWindows7orWindows8.1operatingsystem:

Torotatetheexternalmonitordisplay,dothefollowing:

1.ClicktheThinkPadUSB3.0UltraDockiconintheWindowsnotificationarea.Apop-upwindow
opens.

2.SelectThinkPadUSB3.0UltraDock➙ScreenRotation,andthenselectoneofthefollowingoptions:

•Normal:Theexternalmonitordisplayremainsthesameasyournotebookcomputermonitordisplay.

•RotatedLeft:Theexternalmonitordisplayrotates90degreestotheleft.

•RotatedRight:Theexternalmonitordisplayrotates90degreestotheright.

•Upside-Down:Theexternalmonitordisplaybecomesupside-down.

Note:Foranormaldisplay,youcancontinuallyclickRotatedLeftorRotatedRightuntilthedisplay
becomesupside-down.

FortheWindows10operatingsystem:

1.Right-clicktheThinkPadUSB3.0UltraDockiconintheWindowsnotificationarea.Apop-up
windowopens.

2.SelectVideoSetup.TheSettingwindowopens.

3.IntheOrientationdrop-downlistbox,selectoneofthefollowingoptions:

•Landscape:Theexternalmonitordisplayremainsthesameasyournotebookcomputermonitor

display.

•Portrait:Theexternalmonitordisplayrotates90degreestotheleft.

•Landscape(flipped):Theexternalmonitordisplaybecomesupside-down.

•Portrait(flipped):Theexternalmonitordisplayrotates90degreestotheright.

4.Followtheinstructionsonthescreentocompletethesetting.

12UserGuide

Settingtheresolutionoftheexternalmonitor

Theultradockenablesyoutosettheresolutionoftheexternalmonitor.

Inextendmodeandsingle-displaymode,youcansettheresolutionoftheexternalmonitorbydoingthe
following:

1.ClicktheThinkPadUSB3.0UltraDockiconintheWindowsnotificationarea.Apop-upwindow
opens.

2.SelectThinkPadUSB3.0UltraDock➙ScreenResolution,andthenselectthedesiredscreen
resolutionoptionfortheexternalmonitor.Forexample,“2048x1152”meansthatthevideooutput
resolutionwillbe2048by1152pixels.

Inmirrormode,youcansettheresolutionoftheexternalmonitorbydoingthefollowing:

1.ClicktheThinkPadUSB3.0UltraDockiconintheWindowsnotificationarea.Apop-upwindow
opens.

2.SelectVideoSetup.Awindowopens.

3.IntheResolutiondrop-downlistbox,movetheslideruptoincreaseordowntodecreasetheresolution
oftheexternalmonitor.

FortheWindows10operatingsystem:

1.Right-clicktheThinkPadUSB3.0UltraDockiconintheWindowsnotificationarea.Apop-up
windowopens.

2.SelectVideoSetup.TheSettingwindowopens.

3.Ontherightpaneofthewindow,scrolldowntheslidebartotheend.

4.ClickAdvanceddisplaysettings.

5.IntheResolutiondrop-downlistbox,settheresolutionoftheexternalmonitor.

Switchingvideooutputmodes

FortheWindows7orWindows8.1operatingsystem:

Toswitchfromonevideooutputtoanother,dothefollowing:

1.ClicktheThinkPadUSB3.0UltraDockiconintheWindowsnotificationarea.Apop-upwindow
opens.

2.SelectThinkPadUSB3.0UltraDock,andthenselectthevideooutputmodeasyouwant.

Formoreinformationaboutthevideooutputmodes,referto“Understandingthevideooutputmodes”
onpage9

.

Supportedresolutionsandrefreshrates

Thefollowingtableslisttherefreshratessupportedatvariousresolutionsfortheultradockvideooutput.

Table1.Supportedresolutionsandrefreshrates:DPoutputonly

Resolution

640x48060,67,72,75,85

720x40070,85,88

Refreshrate(Unit:Hz)

Chapter1.ThinkPadUSB3.0UltraDock13

Table1.Supportedresolutionsandrefreshrates:DPoutputonly(continued)

Resolution

720x48050,60

768x57650,60

800x60056,60,72,75,85

832x624

800x48060

848x48060

1024x60060

1024x76860,70,75,85

1152x864

1152x870

1280x72050,60

1280x76860,75,85

1280x80060

1280x96060,85

1280x102460,75

1360x76860

1366x76850,60

1368x76860

1400x105060,75,85

1440x90060

1600x90060

1600x120060

1680x105060

1920x108050,60

1920x120060

2048x108060

2048x115260

2048x128060

2048x153660

2560x144050,60

2560x160060

3840x216030

Refreshrate(Unit:Hz)

75

75

75

Notes:

1.Resolutionreferstothenumberofpixelshorizontallyandverticallydisplayedonthescreen.

2.Refreshrate(alsocalledverticalfrequency)measuresthespeedthattheentirescreenisrescanned.

14UserGuide

Table2.Supportedresolutionsandrefreshrates:HDMIoutputonly

Resolution

Refreshrate(Unit:Hz)

640x48060,67,72,75,85

720x40070,85,88

720x48050,60

768x57650,60

800x60056,60,72,75,85

832x624

75

800x48060

848x48060

1024x60060

1024x76860,70,75,85

1152x864

1152x870

75

75

1280x72050,60

1280x76860,75,85

1280x80060

1280x96060,85

1280x102460,75

1360x76860

1366x76850,60

1368x76860

1400x105060,75,85

1440x90060

1600x90060

1600x120060

1680x105060

1920x108050,60

1920x120060

2048x108060

2048x115260

2048x128060

2048x153660

2560x144050

Table3.Supportedresolutionsandrefreshrates:DPandHDMIsimultaneousoutput

Resolution

Refreshrate(Unit:Hz)

640x48060,67,72,75,85

720x40070,85,88

720x48050,60

Chapter1.ThinkPadUSB3.0UltraDock15

Table3.Supportedresolutionsandrefreshrates:DPandHDMIsimultaneousoutput(continued)

Resolution

768x57650,60

800x60056,60,72,75,85

832x624

800x48060

848x48060

1024x60060

1024x76860,70,75,85

1152x864

1152x870

1280x72050,60

1280x76860,75,85

1280x80060

1280x96060,85

1280x102460,75

1360x76860

1366x76850,60

1368x76860

1400x105060,75,85

1440x90060

1600x90060

1600x120060

1680x105060

1920x108050,60

1920x120060

2048x108060

2048x115260

Refreshrate(Unit:Hz)

75

75

75

Troubleshooting

Thischapterprovidessometroubleshootinghintsandtipstoassistyouifyouexperienceanyproblemswith
theultradock.Checkthefollowingitemsfirsttotrytosolvetheproblem.

General

1.TheThinkPadUSB3.0UltraDockiconisnotdisplayedonthescreen.
TheThinkPadUSB3.0UltraDockiconisdisplayedonlywhenanexternalmonitorisconnectedto

theultradock.Ifanexternalmonitorisconnected,ensurethatthevideocableisfullyinsertedintothe
ultradockandthemonitor.

2.Thepowerandconnectionindicatoroftheultradockisnoton.
Ensurethatyouhavecorrectlyconnectedthepoweradaptertotheultradockandaworkingelectrical

outlet,andthatyouhavepressedthepowerbutton.Donotuseanypoweradapterotherthantheone
providedwiththeultradock.

16UserGuide

3.YouconnecttheultradocktoacomputerwiththeprovidedUSB3.0cable,buttheultradock

doesnotwork.

a.Ensurethattheultradockiswellpoweredbyitspoweradapter.theultradockalwaysneedsexternal

poweradapterforoperation,becauseitdoesnottakepowerfromtheUSBconnectorattached
toyournotebookcomputer.

b.Ensurethatthedevicedriveroftheultradockiswellinstalled;ifnot,installthedevicedriverand

restartthecomputer.

c.EnsurethattheUSBconnectoronyourcomputerworkswell;ifnot,replacewithotherUSB

connectors.

4.The2.4GHzwirelesskeyboardor2.4GHzwirelessmousefunctionisinterrupted.Themouse

pointerlagsoritcannotmove.Somecharactersarelostwhenyouinputbythekeyboard.

Itisrecommendedthatyouconnectyour2.4GHzdevicereceivertothefrontUSB3.0connectoron
theultradockandavoidconnectinganotherUSB3.0devicenexttotheconnectorwiththereceiver
attached.

5.Whenyouconnectyourdevice(suchasamobilephone)tothedockforcharging,thecharging

speedbecomesslow.

EnsurethatyouconnectyourmobilephonetotheAlwaysOnUSB3.0connector.Disconnecttheultra
dockfromthecomputer,thechargingspeedmaybecomefaster.

6.ThemobilephonesorotherUSBdevicescannotbechargedwhenconnectedtotheAlwaysOn

USB3.0connector.

Itisrecommendedthatyoucandisconnecttheultradockfromthenotebookcomputerandthenyou
canchargethemobilephonesorotherUSBdevices.

7.YourmouseandkeyboardcannotwakeupyourcomputersystemwhenconnectedtotheAlways

OnUSB3.0connector.

ItisrecommendedthatyourmouseorkeyboardisconnectedtotheotherUSBconnector.

Videooutput

1.Theexternalmonitordisplayisblank.

•Ensurethatthenotebookcomputerconnectedtotheultradockisrunningcorrectlyandisnotin
standbyorhibernationmode.Whenthenotebookcomputerisinstandbyorhibernationmode,
theexternalmonitordisplayisalwaysblank.

•Ensurethatthedevicedriverisinstalledfollowingtheinstallationinstructionsandtheiconforthe
ultradockisvisibleintheWindowsnotificationarea.

•Ensurethatthefollowingconnectionsarecorrect:

–TheconnectionbetweentheUSB3.0cableandyournotebookcomputer
–TheconnectionbetweentheUSB3.0cableandtheultradock
–Theconnectionamongthepoweradapter,theultradock,andtheelectricaloutlet
–Theconnectionbetweenyourvideocabletotheultradockandtheexternalmonitor.

•Iftheproblempersists,disconnectallconnectionsoftheultradock,anduninstalltheultradock
devicedriver.Then,reinstallthedevicedriverandtheultradock.

Chapter1.ThinkPadUSB3.0UltraDock17

2.Youcannotplaybackvideosontheexternalmonitorbutcanplaythembackonthenotebook

computermonitor.

SomenotebookcomputersdonotsupporttheCertifiedOutputProtectionProtocol(COPP),andyou
willnotbeabletoplaybacktheprotectedvideosontheexternalmonitorconnectedtotheultra
dock.TheCorelWinDVD10programalsohaslimitationsonplayingbackvideosintheWindows
XPoperatingsystem.

Toplaybackvideosontheexternalmonitor,youcanconnecttheexternalmonitortotheHDMIor
DPconnectoronyournotebookcomputer,andextendthedisplaytotheexternalmonitor.Formore
informationaboutconfiguringthedisplaysettings,see“Workingwiththeultradockutility”onpage11

3.Theimagesontheexternalmonitorflutter.
Checkthedisplayresolutionsettingofthenotebookcomputerandensurethattheresolutionis

supportedbytheultradock.

4.Theimagesontheexternalmonitorisnotincorrectcolors.
Checkthedisplayresolutionsettingofthecomputerandensurethattheresolutionissupportedbythe

ultradock.

5.ThecomputercanplaybackWebflashes.However,whenyoudragthewindowtotheexternal

monitorandmaximizetheplaybackwindow,theplaybackstops.

Tosolvetheproblem,updateyourAdobeFlashPlayertothelatestversion.

6.Thevideofilescannotbeplayedsmoothlyontheexternalmonitorwithaconfiguredresolutionof

3840x2160pixels(30Hz).

Theultradocksupportsthevideoswithaframerateslowerthanorequalto24framespersecond(fps).
Itconsumesthenotebookcomputerresourcealotwhenyouplaythevideoontheexternalmonitorwith
aconfiguredresolutionof3840x2160pixels(30Hz).Formoreinformationabouttherecommended
systemrequirements,goto“Systemrequirements”onpage3

.Thevideowithaframeratefasterthan
24fpsmaynotbeabletobeplayedsmoothly.Y oucandowngradetheresolutionofyourexternal
monitortoachievebetterperformance.

.

Audio

Youcannothearanythingthroughyournotebookcomputerspeakersoryoucannotusetheaudio
connectorsonthenotebookcomputer.

Bydefault,ThinkPadandotherLenovonotebookcomputersusetheheadsetandmicrophonecombo
connectorontheultradockanddisablebuilt-inaudioconnectorswhentheultradockisconnected.

Toenablethebuilt-inaudioconnectorsonyournotebookcomputer,dothefollowing:

1.Right-clicktheVolumeiconintheWindowsnotificationarea.

2.SelectSounds,andtheSoundwindowisdisplayed.

3.ClickthePlaybacktabtoselectabuilt-inaudiodevice,andthenclicktheRecordingtabtoselect
anotherbuilt-inaudiodevice.

4.OnthePlaybacktab,selectabuilt-inaudiodevice.OntheRecordingtab,selectanotherbuilt-in
audiodevice.

See“Manuallysettingtheplaybackdeviceandrecordingdevice”onpage11formoreinformation.

Notes:

1.Toapplythenewsettings,restarttheapplicationsthatareusingtheaudiodevices.

2.Thesettingsyouhaveadjustedwillbesaveduntilyouchangethesettingsnexttime.

18UserGuide

Chapter2.ThinkPadUSB3.0ProDock

ThischaptercontainstheproductinformationfortheThinkPadUSB3.0ProDock(hereaftercalledprodock).

Abouttheprodock

Thissectioncontainstheproductdescription,mainfeatures,locationsofcontrols,andsystemrequirements
fortheprodock

Productdescription

Theprodockisaportableexpansionmodulethatenablesyoutoeasilyconnectyournotebookcomputerto
theEthernetandmultipledevices,suchasaheadset,amicrophone,andUniversalSerialBus(USB)devices.

Youroptionpackageincludesthefollowing:

•ThinkPadUSB3.0ProDock

•Poweradapter

•Powercord

•1-meter(39.37-inch)USB3.0cable

•DVI-ItoVGAadapter

•Warrantyposter

Contactyourplaceofpurchaseifanyitemismissingordamaged.Besuretoretainyourproofofpurchase
andpackingmaterial.Theymightberequiredtoreceivewarrantyservice.

©CopyrightLenovo2015

19

Mainfeatures

•USBconnectors:threeUSB3.0connectorsandtwoUSB2.0connectors

•Networkconnection:GigabitEthernetspeed

•Supportedexternalmonitors:DPmonitor,DigitalVisualInterface-Integrated(DVI-I)monitor,andVideo
GraphicsArray(VGA)monitor(requiresanadditionalDVI-ItoVGAadapter)

Maximumresolutionsandrefreshrates

1.DPoutputonly:2560x1600pixels(60Hz)

2.DVI-IoutputonlyorVGAoutputonly:2048x1152pixels(60Hz)

3.DVI-I/DPsimultaneousoutputorVGA/DPsimultaneousoutput:2048x1152pixels(60Hz)

Formoreinformation,goto“Supportedresolutionsandrefreshrates”onpage33.

Youcansetupyourworkareabyconnectingyournotebookcomputertotheprodockwiththeprovided
USB3.0cable,connectingmultipledevicestotheprodock,andsettingtheprodockonyournotebook
computer;then,youarereadytousethemultipledeviceseachtimeyouconnectyournotebookcomputer
totheprodock.

20UserGuide

Locatingthecontrols

Thefollowingfigureshowsthelocationsofcontrolsontheprodock.

Figure5.Overviewoftheprodock

1PowerandconnectionindicatorUsedtoindicatewhethertheprodockispoweredonnormally.

2Security-lockslot

3PowerconnectorUsedtoconnectthepoweradapter.

4USB3.0upstreamconnector

5DVI-IvideooutputconnectorUsedtoconnectanexternalmonitorwithaDVIcable.Youalsocan

Usedtosecuretheprodockthroughasecuritycablelock.

Usedtoconnectanotebookcomputer.

connectaDVI-ItoVGAadaptertotheDVI-Ivideooutputconnector,and
connecttheexternalmonitorwithaVGAcabletotheDVI-ItoVGAadapter.

6DPoutputconnectorUsedtoconnectanexternalmonitorwithaDPcable.

7USB3.0connectorUsedtoconnectUSB3.0devices,suchasaUSBscanner,aUSBspeaker,

oraUSBprinter.

8GigabitEthernetconnectorUsedtoconnectalocalareanetwork(LAN)cable.

9USB2.0connectorsUsedtoconnectUSB2.0devices,suchasaUSBkeyboard,aUSB

mouse,aUSBspeaker,oraUSBprinter.

Notes:

1.ItisrecommendedthatyouconnectaUSBkeyboardandaUSB
mousetotheconnectors.

2.IfyouareusingaUSB3.0device,itisrecommendedthatyouconnect
ittoaUSB3.0connectorratherthanUSB2.0connectorforfaster
USBtransmissionspeed.

10Powerbutton

11AlwaysOnUSB3.0connector

()

Usedtoturnonorturnofftheprodock.

UsedtoconnectUSB3.0devicesandchargesomemobiledigitaldevices
andsmartphones.

Chapter2.ThinkPadUSB3.0ProDock21

12USB3.0connectorUsedtoconnectUSB3.0devices,suchasaUSBscanner,aUSBspeaker,

oraUSBprinter.

13Headsetandmicrophonecombo

connector

14VESAmountinghole

Usedtoconnectamicrophone,aheadset,oraspeaker.

UsedtofixtheprodockontheLBracketoronthewall.

Systemrequirements

Beforeusingtheprodock,ensurethatyournotebookcomputermeetsthefollowinggeneralrequirements:

•MicrosoftWindows7(32bitor64bit)

•MicrosoftWindows8.1(32bitor64bit)

•MicrosoftWindows10(32bitor64bit)

•WindowsMediaPlayer(WMP),CyberLinkPowerDVD,andCorelWinDVD

•Highperformanceofthebatterypowerplan

•Adevicedriver

Formoreinformationaboutthedevicedriver,goto“InstallingthedevicedriveronWindowsoperating
systems”onpage23

ForDPoutputonly,DVI-IorVGAoutputonly,DP/DVI-IsimultaneousoutputandDP/VGAsimultaneous
output,ensurethatyournotebookcomputeralsomeetsthefollowingrequirements:

•Thesystemrequirementsfora2048x1152resolutionwithDVI-IoutputonlyorVGAoutputonlyare
asfollows:

Minimumrequirements(forviewingdocumentsand
Websites)

Processor:1.4GhzIntelCore2Duo/AMDT urion64x2

orbetter*

Memory:2GB
VideoCard:AnysupportedGPUreleasedafter

September2009.

Recommendedrequirements(forfull-screenvideo
playback)

Processor:2.4GhzIntelCore2Duo/AMDTurionIIor

better*

Memory:2GB
VideoCard:IntelHD3000,ATIRadeonHD3xxx,NVIDIA

GeForce9xxxorbetter.

*AnyIntelCore2Quad,i3,i5,i7,AMDPhenom,Fusion(Llano,Trinity&Richland),orJaguar(Temash&
Kabini)meetstheprocessorrequirements.

•Thesystemrequirementsfora2560x1440or2560x1600resolutionwithDPoutputonlyareasfollows:

Minimumrequirements(forviewingdocumentsand
Websites)

Processor:IntelCorei5ori72+GHz/AMDLlanoor

better
Memory:4GB
VideoCard:IntelGMAx4500/36x0,ATIRadeon
HD3xxx,NVIDIAGeForce9xxxxorbetter

USB:USB2.0butUSB3.0recommended

Recommendedrequirements(forfull-screenvideo
playback)

Processor:IntelCorei5ori72+GHz/AMDLlanoor

better
Memory:8GB
VideoCard:IntelGMAx4500/36x0,ATIRadeon
HD3xxx,NVIDIAGeForce9xxxxorbetter
USB:USB3.0

•Thesystemrequirementsfora2048x1152resolutionwithDP/VGAsimultaneousoutputandDP/
DVI-Isimultaneousoutputareasfollows:

22UserGuide

Minimumrequirements(forviewingdocumentsand
Websites)

OverallWEIScore:3.0orbetter
Processor:2.4GHzIntelCore2Guo/AMDTurionIIor

better*

Memory:2GB
VideoCard:IntelGMAx4500/36x0,ATIRadeon

HD3xxx,NVIDIAGeForce9xxxorbetter

Recommendedrequirements(forfull-screenvideo
playback)

OverallWEIScore:6.0orbetter
Processor:IntelCorei5ori72+GHz/AMDTurionIIor

better*

Memory:4GB
VideoCard:IntelHD4000,ATIRadeonHD5/6xxx,

NVIDIAGeForce4xxMorbetter

*AnyIntelCore2Quad,i3,i5,i7,AMDPhenom,Fusion(Llano,Trinity&Richland),orJaguar(Temash&
Kabini)meetstheprocessorrequirements.

Installingtheprodock

Thissectionprovidesinformationonhowtoconnecttheprodocktoyournotebookcomputer,howtoinstall
anduninstallthedevicedriver,andhowtohanguptheprodock.

InstallingthedevicedriveronWindowsoperatingsystems

ToinstallthedevicedriverontheWindows7,Windows8.1,orWindows10operatingsystem,dothe
following:

1.Gotohttp://www.lenovo.com/support/docksandselectThinkPadUSB3.0ProDock.

2.Locateanddownloadtheinstallationfileforthedevicedriver.

3.Double-clicktheinstallationfile,andthenfollowtheinstructionsonthescreentocompletethe
installation.

4.Restartyourcomputerafterthecompletionmessageisdisplayed.Thesystemwillautomaticallyidentify
andconfiguretheprodock.Thevideooutputfunctionoftheprodockwillbeautomaticallyenabled
aftertheconfigurationiscompleted.

Afteryouhaveinstalledthedevicedriver,youcanconnecttheprodocktoyournotebookcomputer.

Connectingtheprodocktoyournotebookcomputer

Thissectionprovidesinformationonhowtoconnecttheprodocktoyournotebookcomputerwiththe
providedpoweradapter,powercord,andUSB3.0cable.

Note:Installthedevicedriverbeforeyouconnecttheprodocktoyournotebookcomputer.

Toconnecttheprodocktoyournotebookcomputer,dothefollowing:

1.Connectthepoweradaptertothepowercord.

2.Connectthepowerplugofthepowercordtoanelectricaloutlet.

Chapter2.ThinkPadUSB3.0ProDock23

Figure6.Connectingthepoweradaptertothepowercord

3.Connectthedc-inconnectorofthepoweradaptertotheprodock.Theprodockispoweredon
automatically.T opowerofftheprodock,pressthepowerbuttonoftheprodock.

Notes:

a.Whentheprodockispowersupplied,theprodockispoweredonautomaticallyandthepowerand

connectionindicatorison.Pressthepowerbuttonoftheprodocktopowerofftheprodock.

b.Besuretocorrectlyconnecttheprodocktothepowersupply.Iftheprodockisnotpowered

on,youwillnotbeabletousetheprodock.

4.ConnecttheUSBplug1oftheUSB3.0cabletotheUSB3.0upstreamconnectorontheprodock.

5.ConnecttheUSBplug2oftheUSB3.0cabletoanavailableUSB3.0connectoronthenotebook
computer.Thesystemwillautomaticallyidentifyandconfiguretheprodock.Thevideooutputfunction
oftheprodockwillbeautomaticallyenabledaftertheconfigurationiscompleted.

Figure7.Connectingtheprodocktothepowersupplyandnotebookcomputer

Notes:

•Theprodockwillnotsupplypowertothenotebookcomputerduringthetimewhenitisconnectedto
thenotebookcomputer.

•ConnectingtheprodocktoanyconnectorotherthanaUSB3.0connectororusinganyUSBcableother
thanaUSB3.0cablemightimpactontheprodockperformance,especiallythevideoplaybackand
Ethernetperformance.However,thesupportedmaximumresolutionwillnotbereduced.

24UserGuide

UninstallingthedevicedriverfromWindowsoperatingsystems

ThissectionprovidesinstructionsonhowtouninstallthedevicedriverfromWindowsoperatingsystems.

TouninstallthedevicedriverfromtheWindows7,Windows8.1,orWindows10operatingsystem,do
thefollowing:

FortheWindows7operatingsystem:

1.Exitallapplicationsthatusetheprodock.

2.ClickStart➙AllPrograms➙LenovoUSBDisplay➙Uninstall.

3.Followtheinstructionsonthescreentouninstallthedevicedriver.

4.Ifnecessary,restartyourcomputer.

FortheWindows8.1operatingsystem:

1.GotoControlPanelbydoingoneofthefollowing:

•Fromthedesktop,movethepointertothetop-rightorbottom-rightcornerofthescreentodisplay
thecharms,andthenclickSettings➙ControlPanel.

•FromtheStartscreen,dothefollowing:

a.Clickthearrowiconinthebottom-leftcornerofthescreentogototheAppsscreen.
b.Scrolltotherightside,andclickControlPanelintheWindowsSystemsection.

2.DependingonyourControlPanelmode,dooneofthefollowing:

•ClicktheUninstallaprogramoptionundertheProgramsmenu.

•ClickProgramsandFeatures.

3.SelecttheLenovoUSBDisplayandthenright-clickyourmouse.TheUninstalloptionisdisplayed.

4.ClickUninstall.

5.Followtheinstructionsonthescreentouninstallthedevicedriver.

FortheWindows10operatingsystem:

1.Fromthedesktop,movethepointertobottom-leftcornerofthescreen,andthensearchControl
Panelinthesearchbox.

2.DependingonyourControlPanelmode,dooneofthefollowing:

•ClicktheUninstallaprogramoptionundertheProgramsmenu.

•ClickProgramsandFeatures.

3.SelecttheLenovoUSBDisplayandthenright-clickyourmouse.TheUninstalloptionisdisplayed.

4.ClickUninstall.

5.Followtheinstructionsonthescreentouninstallthedevicedriver.

Chapter2.ThinkPadUSB3.0ProDock25

Hanginguptheprodock

WhenyouworkwithaThinkPadnotebookcomputer,aprodock,andanexternalmonitortogether,youcan
choosetohanguptheprodockontheThinkCentreTinyL-BracketMountingKit(hereaftercalledLBracket).
Itsavesspacefromyourworkareainthisway.

FormoreinformationabouttheLBracketandthesupportedmonitor,gotowww.lenovo.com/support/stands.

AligntheVESAmountingholesintheprodockwiththecorrespondingtwoscrewsontheLbracket.Then
installtheprodockontotheLbracketverticallyasshown.

Figure8.HanginguptheprodockontheLBracket

YoucanalsoinstalltheprodockontheVESAscrewsonthewallinthesimilarway.

Usingtheprodock

Thissectionprovidesinformationonhowtousetheheadsetandmicrophonecombojack,GigabitEthernet
connector,DPoutputconnector,DVI-Ivideooutputconnector,USBconnectorsontheprodock.

Theprodockexpandstheconnectioncapabilityofyournotebookcomputer.Youcanconnectdevicesto
theappropriateconnectorsontheprodockwhileyournotebookcomputerisstarted.Normallyitwilltake
severalsecondsforthenotebookcomputertorecognizenewdevices.

TheprodocksimplifiestheconnectionbetweenyournotebookcomputerandtheUSBdevicesorthe
externalmonitors.Y oucanconnecttheUSBdevicesandexternalmonitorstotheprodockratherthan
thenotebookcomputer.Whenyouwanttotakeyournotebookcomputeraway,youcandisconnectthe
notebookcomputerfromtheprodockratherthanremovetheUSBdevicesandexternalmonitors.Whenyou
comeback,simplyconnectyournotebookcomputertotheprodocktoresumeallpreviousconnectionsand
startworkingatonce.

Usingtheheadsetandmicrophonecomboconnector

Theheadsetandmicrophonecomboconnectorontheprodockisa3.5mmmicrophonecombinedstereo
line-outconnector.Itworksforthestandard3.5mmheadset,microphone,orspeaker.

Tousetheheadsetandmicrophonecomboconnectorontheprodock,connectyourheadset,microphone,
orspeakertotheheadsetandmicrophonecomboconnector.

26UserGuide

Note:Theheadsetandmicrophonecomboconnectorontheprodockareautomaticallyenabledwhen

youhavesuccessfullyconnectedtheprodocktoyournotebookcomputerandinstalledthedevicedriver.
However,ifyoucannothearanythingfromtheheadsetconnectedtotheheadsetandmicrophonecombo
connectorontheprodock,youcanmanuallyenabletheheadsetandmicrophonecomboconnectoronthe
prodock.See“Manuallysettingtheplaybackdeviceandrecordingdevice”onpage30formoreinformation.

UsingtheGigabitEthernetconnector

TousetheGigabitEthernetconnectorontheprodock,connecttheprodocktostandard10Mbps,100
Mbps,or1000Mbpsnetwork,andwaituntiltheprodockisfullyconfiguredbytheWindowsoperating
system.

TheGigabitEthernetconnectionontheprodockfullysupportstheThinkVantageAccessConnections
program.

TherearetwoindicatorsonthetopoftheGigabitEthernetconnector.

WorkingstatusIndicatoractivity

TheprodockconnectstotheEthernetsuccessfully.

Theprodockistransferringdata.Theleftindicatorkeepsflashinginamber.

Therightindicatorstaysoningreen.

UsingtheUSBconnectors

TousetheUSB2.0connectors,connectaUSB2.0devicesuchasthemouseorkeyboardtotheUSB

2.0connectorsontheprodock.T ousetheUSB3.0connectors,connectaUSB3.0devicetotheUSB

3.0connectorontheprodock.

WhentheUSBdeviceiscorrectlyconnectedtoaUSBconnectorontheprodock,aninformationwindow
willbedisplayedintheWindowsnotificationarea,indicatingthattheUSBdevicehasbeenconnected
tothecomputer.

UsingtheAlwaysOnUSB3.0connectors

Bydefault,theAlways-onUSB3.0connector(
andsmartphoneswhenyourcomputerisinthefollowingsituation:

•Whenyourcomputerisonorinsleepmode

•Whenyourcomputerisinhibernationmodeoristurnedoff

•Whentheprodockisdisconnectedfromyourcomputer

Itcansupplypowerupto2.4Aduringthechargingprocess.Whenyoupressthepowerbuttontoturnoff
theprodock,theprodockstopspowersupply.

)enablesyoutochargesomemobiledigitaldevices

UsingtheDPoutputconnector

YoucanconnectoneexternalmonitortotheprodockbyusingtheDPoutputconnector.

UsingtheDVI-Ivideooutputconnectors

YoucanconnectoneexternalmonitortotheprodockbyusingtheDVI-Ivideooutputconnector.

Chapter2.ThinkPadUSB3.0ProDock27

TousetheDVI-Ivideooutputconnector,connecttheDVIcableoftheexternalmonitortotheDVI-Ivideo
outputconnectorontheprodock.

YoualsocanconnectanexternalmonitorwithaVGAconnectortotheprodockusingaDVI-ItoVGA
adapter.TousetheDVI-ItoVGAadapter,dothefollowing:

1.ConnecttheDVI-ItoVGAadaptertotheDVI-Ivideooutputconnectorontheprodock.

2.TightenthetwoscrewsontheDVI-ItoVGAadapter.

Figure9.UsingtheDVI-ItoVGAadapter

3.ConnecttheVGAconnectoroftheexternalmonitortotheDVI-ItoVGAadapterusingaVGAcable.

Youcanadjustvideosettingstocustomizetheuseoftheprodock.Formoreinformation,see“Working
withtheprodockutility”onpage30

.

Note:Forbetterperformance,occasionallyadjusttheexternalmonitortorealignitssettingswiththevideo
outputoftheprodock.Formoreinformationabouttheadjustmentprocedure,refertothedocumentation
thatcomeswithyourexternalmonitor.

Workingwiththeprodock

Thissectionprovidesinformationaboutthevideooutputfunctionoftheprodockandinstructionsonhowto
workwiththeprodockutility,whichenablesyoutoconfiguretheprodocktoyourneeds.

Understandingthevideooutputmodes

IntheWindows7,Windows8,orWindows8.1operatingsystem,theprodockworksinthefollowing
threevideooutputmodes:

•“Extendmode”onpage29

•“Mirrormode”onpage29

•“Single-displaymode”onpage30

Bydefault,theprodockworksinextendmode.Thefirsttimeyouconnecttheprodocktoyournotebook
computer,theresolutionofyournotebookcomputerandtheconnectedmonitorwillbechangedtothe
default.Y oucanconfigureyourresolutiontoyourneeds

FortheWindows10operatingsystem:

1.Right-clicktheThinkPadUSB3.0UltraDockiconintheWindowsnotificationarea.Apop-up
windowopens.

2.SelectVideoSetup.TheSettingwindowopens.

28UserGuide

3.IntheMultipledisplaysdrop-downlistbox,selectoneoftheoptionstosetyourdisplayoutput.

Extendmode

Whentheprodockisinextendmode,itsplitsyourdisplayacrosstwomonitors.

Therearethreeoptionswhenyouareusingextendmode:

•Extend:Whenyouselectthisoption,yournotebookcomputermonitorbecomestheprimarydisplayand
theexternalmonitorbecomesthesecondarydisplay.Bydefault,theexternalmonitordisplayisonthe
rightsideofthenotebookcomputermonitordisplay.

•ExtendTo:Whenyouselectthisoption,yournotebookcomputermonitorbecomestheprimarydisplay
andtheexternalmonitorbecomesthesecondarydisplay.Youcangivethemonitoritsownframebuffer
throughthesubmenuoptionsRight,Left,Above,andBeloworthroughdragoperations.Thedisplay
spaceisacontinuousarea;therefore,windowsandobjectscanbemovedbetweendifferentdisplays.

•SetasMainMonitor:Whenyouselectthisoption,theexternalmonitorbecomestheprimarydisplayand
thenotebookcomputermonitorbecomesthesecondarydisplay.

Inextendmode,youcandraganddropwindowsfromonedisplaytotheother.Y oualsocanincrease
yourproductivitybydoingthefollowing:

•Readinge-mailsononedisplayandopeningattachmentsontheother

•Expandingaspreadsheetacrosstwodisplays

•Increasingyourworkareabyputtingallthepaletteandtoolbarsontheotherdisplaywhenyouare
doinggraphicsediting

•Keepingthedesktopononedisplayandwatchingvideosontheother

Toenterextendmode,dothefollowing:

1.ClicktheThinkPadUSB3.0ProDockiconintheWindowsnotificationarea.Apop-upwindow
opens.

2.SelectThinkPadUSB3.0ProDock,andthenselectonefromthefollowing:

•Extend

•ExtendT o

•SetasMainMonitor

Toexitextendmode,dothefollowing:

1.ClicktheThinkPadUSB3.0ProDockiconintheWindowsnotificationarea.Apop-upwindow
opens.

2.SelectThinkPadUSB3.0ProDock➙Off.

Mirrormode

Whentheprodockisinmirrormode,itclonesyournotebookcomputerscreentotheexternalmonitor.the
prodockautomaticallyselectsthesettings(screenresolution,colorquality,andrefreshrate)fortheexternal
monitor,whichachievesoptimalresolutionbasedonyournotebookcomputer.

Chapter2.ThinkPadUSB3.0ProDock29

Toentermirrormode,dothefollowing:

1.ClicktheThinkPadUSB3.0ProDockiconintheWindowsnotificationarea.Apop-upwindow
opens.

2.SelectThinkPadUSB3.0ProDock➙Mirror.

Toexitmirrormode,dothefollowing:

1.ClicktheThinkPadUSB3.0ProDockiconintheWindowsnotificationarea.Apop-upwindow
opens.

2.SelectThinkPadUSB3.0ProDock➙Off.

Single-displaymode

Whentheprodockisinsingle-displaymode,itenablesyoutoshowyourdesktopononlyonescreen.

Therearetwooptionswhenyouareusingsingle-displaymode:

•NotebookMonitorOff:Whenyouselectthisoption,thedisplayofyournotebookcomputermonitor
turnsoffandthedisplayoftheexternalmonitorturnson.

•Off:Whenyouselectthisoption,thedisplayoftheexternalmonitorturnsoffandthedisplayofyour
notebookcomputermonitorturnson.However,otherfunctionssuchasaudio,Ethernet,andUSB
connectioncanstillworkthoughthedisplayisoff.

Toentersingle-displaymode,dothefollowing:

1.ClicktheThinkPadUSB3.0ProDockiconintheWindowsnotificationarea.Apop-upwindow
opens.

2.SelectThinkPadUSB3.0ProDock➙NotebookMonitorOfforOff.

Toexitsingle-displaymode,dothefollowing:

1.ClicktheThinkPadUSB3.0ProDockiconintheWindowsnotificationarea.Apop-upwindow
opens.

2.SelectThinkPadUSB3.0ProDock,andthenselectanothermodeasyouwant.

Workingwiththeprodockutility

Theprodockutilityenablesyoutoconfigurethedisplaysettingsoftheprodock.

Note:Thesettingsyouhaveconfiguredfortheprodockwillberetainedeachtimewhenyouconnectthe
notebookcomputertotheprodock.Thisfeatureenablesyoutouseyournotebookcomputerwithmultiple
docks.Forexample,ifyouuseanotebookcomputerbothathomeandatwork,youcansetupbothwork
areaswithdocks.Then,youjustconnectyournotebookcomputertotheprodockateitherlocation,and
youarereadytowork.

Manuallysettingtheplaybackdeviceandrecordingdevice

Bydefault,theLenovonotebookcomputersusetheheadsetandmicrophonecomboconnectoronthepro
dockanddisablebuilt-inaudioconnectorswhentheprodockisconnected.

Tomanuallysettheplaybackdeviceandrecordingdeviceontheprodock,dothefollowing:

30UserGuide

FortheWindows7operatingsystem:

1.ClicktheThinkPadUSB3.0ProDockiconintheWindowsnotificationarea.Apop-upwindow
opens.

2.SelectAudioSetup.TheSoundandAudioDevicesPropertieswindowopens.

3.ClicktheAudiotab.

4.SelectaLenovoUSBaudiodeviceorotheraudiodevicefromtheSoundplaybackpanel,andthen
selectaLenovoUSBaudiodeviceorotheraudiodevicefromtheSoundrecordingpanel.

5.ClickOK.

FortheWindows8.1operatingsystem:

1.ClicktheThinkPadUSB3.0ProDockiconintheWindowsnotificationarea.Apop-upwindow
opens.

2.SelectAudioSetup.TheSoundwindowopens.

3.OnthePlaybacktab,selectaUSBaudioline-outdevice.OntheRecordingtab,selectaUSBaudio
line-indevice.

4.ClickOK.

FortheWindows10operatingsystem:

1.Right-clicktheThinkPadUSB3.0UltraDockiconintheWindowsnotificationarea.Apop-up
windowopens.

2.SelectAudioSetup.TheSoundwindowopens.

3.OnthePlaybacktab,selectaUSBaudioline-outdevice.OntheRecordingtab,selectaUSBaudio
line-indevice.

4.ClickOK.

Rotatingtheexternalmonitordisplay

Theprodockenablesyoutorotateonlyyourexternalmonitordisplayasyouwant.

FortheWindows7,Windows8,orWindows8.1operatingsystem:

Torotatetheexternalmonitordisplay,dothefollowing:

1.ClicktheThinkPadUSB3.0ProDockiconintheWindowsnotificationarea.Apop-upwindow
opens.

2.SelectThinkPadUSB3.0ProDock➙ScreenRotation,andthenselectoneofthefollowingoptions:

•Normal:Theexternalmonitordisplayremainsthesameasyournotebookcomputermonitordisplay.

•RotatedLeft:Theexternalmonitordisplayrotates90degreestotheleft.

•RotatedRight:Theexternalmonitordisplayrotates90degreestotheright.

•Upside-Down:Theexternalmonitordisplaybecomesupside-down.

Note:Foranormaldisplay,youcancontinuallyclickRotatedLeftorRotatedRightuntilthedisplay
becomesupside-down.

Chapter2.ThinkPadUSB3.0ProDock31

FortheWindows10operatingsystem:

1.Right-clicktheThinkPadUSB3.0UltraDockiconintheWindowsnotificationarea.Apop-up
windowopens.

2.SelectVideoSetup.TheSettingwindowopens.

3.IntheOrientationdrop-downlistbox,selectoneofthefollowingoptions:

•Landscape:Theexternalmonitordisplayremainsthesameasyournotebookcomputermonitor

display.

•Portrait:Theexternalmonitordisplayrotates90degreestotheleft.

•Landscape(flipped):Theexternalmonitordisplaybecomesupside-down.

•Portrait(flipped):Theexternalmonitordisplayrotates90degreestotheright.

4.Followtheinstructionsonthescreentocompletethesetting.

Settingtheresolutionoftheexternalmonitor

Theprodockenablesyoutosettheresolutionoftheexternalmonitor.

FortheWindows7,Windows8,orWindows8.1operatingsystem:

Inextendmodeandsingle-displaymode,youcansettheresolutionoftheexternalmonitorbydoingthe
following:

1.ClicktheThinkPadUSB3.0ProDockiconintheWindowsnotificationarea.Apop-upwindow
opens.

2.SelectThinkPadUSB3.0ProDock➙ScreenResolution,andthenselectthedesiredscreen
resolutionoptionfortheexternalmonitor.Forexample,“2048x1152”meansthatthevideooutput
resolutionwillbe2048by1152pixels.

Inmirrormode,youcansettheresolutionoftheexternalmonitorbydoingthefollowing:

1.ClicktheThinkPadUSB3.0ProDockiconintheWindowsnotificationarea.Apop-upwindow
opens.

2.SelectVideoSetup.Awindowopens.

3.IntheResolutiondrop-downlistbox,movetheslideruptoincreaseordowntodecreasetheresolution
oftheexternalmonitor.

FortheWindows10operatingsystem:

1.Right-clicktheThinkPadUSB3.0UltraDockiconintheWindowsnotificationarea.Apop-up
windowopens.

2.SelectVideoSetup.TheSettingwindowopens.

3.Ontherightpaneofthewindow,scrolldowntheslidebartotheend.

4.ClickAdvanceddisplaysettings.

5.IntheResolutiondrop-downlistbox,settheresolutionoftheexternalmonitor.

Switchingvideooutputmodes

FortheWindows7,Windows8,orWindows8.1operatingsystem:

Toswitchfromonevideooutputtoanother,dothefollowing:

32UserGuide

1.ClicktheThinkPadUSB3.0ProDockiconintheWindowsnotificationarea.Apop-upwindow
opens.

2.SelectThinkPadUSB3.0ProDock,andthenselectthevideooutputmodeasyouwant.

Formoreinformationaboutthevideooutputmodes,referto“Understandingthevideooutputmodes”
onpage28.

Supportedresolutionsandrefreshrates

Thefollowingtableliststherefreshratessupportedatvariousresolutionsfortheprodockvideooutput.

Table4.Supportedresolutionsandrefreshrates:DPoutputonly

Resolution

640x48060,67,72,75,85

720x40070,85,88

720x48050,60

768x57650,60

800x60056,60,72,75,85

832x624

800x48060

848x48060

1024x60060

1024x76860,70,75,85

1152x864

1152x870

1280x72050,60

1280x76860,75,85

1280x80060

1280x96060,85

1280x102460,75

1360x76860

1366x76850,60

1368x76860

1400x105060,75,85

1440x90060

1600x90060

1600x120060

1680x105060

1920x108050,60

1920x120060

2048x108060

2048x115260

Refreshrate(Unit:Hz)

75

75

75

Chapter2.ThinkPadUSB3.0ProDock33

Table4.Supportedresolutionsandrefreshrates:DPoutputonly(continued)

Resolution

2048x128060

2048x153660

2560x144050,60

2560x160060

Refreshrate(Unit:Hz)

Notes:

1.Resolutionreferstothenumberofpixelshorizontallyandverticallydisplayedonthescreen.

2.Refreshrate(alsocalledverticalfrequency)measuresthespeedthattheentirescreenisrescanned.

Table5.Supportedresolutionsandrefreshrates:DVI-IoutputonlyorVGAoutputonly

Resolution

640x48060,67,72,75,85

720x40070,85,88

720x48050,60

768x57650,60

800x60056,60,72,75,85

832x624

800x48060

848x48060

1024x60060

1024x76860,70,75,85

1152x864

1152x870

1280x72050,60

1280x76860,75,85

1280x80060

1280x96060,85

1280x102460,75

1360x76860

1366x76850,60

1368x76860

1400x105060,75,85

1440x90060

1600x90060

1600x120060

1680x105060

1920x108050,60

1920x120060

Refreshrate(Unit:Hz)

75

75

75

34UserGuide

Table5.Supportedresolutionsandrefreshrates:DVI-IoutputonlyorVGAoutputonly(continued)

Resolution

2048x108060

2048x115260

Table6.Supportedresolutionsandrefreshrates:DVI-I/DPsimultaneousoutputorVGA/DPsimultaneousoutput

Refreshrate(Unit:Hz)

Resolution

640x48060,67,72,75,85

720x40070,85,88

720x48050,60

768x57650,60

800x60056,60,72,75,85

832x624

800x48060

848x48060

1024x60060

1024x76860,70,75,85

1152x864

1152x870

1280x72050,60

1280x76860,75,85

1280x80060

1280x96060,85

1280x102460,75

1360x76860

1366x76850,60

1368x76860

1400x105060,75,85

1440x90060

1600x90060

1600x120060

1680x105060

1920x108050,60

1920x120060

2048x108060

2048x115260

Refreshrate(Unit:Hz)

75

75

75

Troubleshooting

Thischapterprovidessometroubleshootinghintsandtipstoassistyouifyouexperienceanyproblemswith
theprodock.Checkthefollowingitemsfirsttotrytosolvetheproblem.

Chapter2.ThinkPadUSB3.0ProDock35

General

1.TheThinkPadUSB3.0ProDockiconisnotdisplayedonthescreen.
TheThinkPadUSB3.0ProDockiconisdisplayedonlywhenanexternalmonitorisconnectedtothe

prodock.Ifanexternalmonitorisconnected,ensurethatthevideocableisfullyinsertedintothepro
dockandthemonitor.

2.Thepowerandconnectionindicatoroftheprodockisnoton.
Ensurethatyouhavecorrectlyconnectedthepoweradaptertotheprodockandaworkingelectrical

outlet,andthatyouhavepressedthepowerbutton.Donotuseanypoweradapterotherthantheone
providedwiththeprodock.

3.YouconnecttheprodocktoacomputerwiththeprovidedUSB3.0cable,buttheprodock

doesnotwork.

a.Ensurethattheprodockiswellpoweredbyitspoweradapter.theprodockalwaysneedsexternal

poweradapterforoperation,becauseitdoesnottakepowerfromtheUSBconnectorattached
toyournotebookcomputer.

b.Ensurethatthedevicedriveroftheprodockiswellinstalled;ifnot,installthedevicedriverand

restartthecomputer.

c.EnsurethattheUSBconnectoronyourcomputerworkswell;ifnot,replacewithotherUSB

connectors.

4.The2.4GHzwirelesskeyboardor2.4GHzwirelessmousefunctionisinterrupted.Themouse

pointerlagsoritcannotmove.Somecharactersarelostwhenyouinputbythekeyboard.

Itisrecommendedthatyouconnectyour2.4GHzdevicereceivertothefrontUSB3.0connectoronthe
prodockandavoidconnectinganotherUSB3.0devicenexttotheconnectorwiththereceiverattached.

5.Whenyouconnectyourdevice(suchasamobilephone)tothedockforcharging,thecharging

speedbecomesslow.

EnsurethatyouconnectyourmobilephonetotheAlwaysOnUSB3.0connector.Disconnectthepro
dockfromthecomputer,thechargingspeedmaybecomefaster.

6.ThemobilephonesorotherUSBdevicescannotbechargedwhenconnectedtotheAlwaysOn

USB3.0connector.

Itisrecommendedthatyoucandisconnecttheprodockfromthenotebookcomputerandthenyoucan
chargethemobilephonesorotherUSBdevices.

7.YourmouseandkeyboardcannotwakeupyourcomputersystemwhenconnectedtotheAlways

OnUSB3.0connector.

ItisrecommendedthatyourmouseorkeyboardisconnectedtotheotherUSBconnector.

Videooutput

1.Theexternalmonitordisplayisblank.

•Ensurethatthenotebookcomputerconnectedtotheprodockisrunningcorrectlyandisnotin

standbyorhibernationmode.Whenthenotebookcomputerisinstandbyorhibernationmode,
theexternalmonitordisplayisalwaysblank.

•Ensurethatthedevicedriverisinstalledfollowingtheinstallationinstructionsandtheiconforthepro

dockisvisibleintheWindowsnotificationarea.

•Ensurethatthefollowingconnectionsarecorrect:

–TheconnectionbetweentheUSB3.0cableandyournotebookcomputer
–TheconnectionbetweentheUSB3.0cableandtheprodock
–Theconnectionamongthepoweradapter,theprodock,andtheelectricaloutlet
–Theconnectionbetweenyourvideocabletotheprodockandtheexternalmonitor.

36UserGuide

–TheconnectionbetweenthevideocableandtheDVI-Ivideooutputconnector

Note:FortheconnectionoftheVGAconnector,ensurethattheDVI-ItoVGAadapteralsois
securedbythescrewsonbothsidesofit.

•Iftheproblempersists,disconnectallconnectionsoftheprodock,anduninstalltheprodockdevice
driver.Then,reinstallthedevicedriverandtheprodock.

2.Youcannotplaybackvideosontheexternalmonitorbutcanplaythembackonthenotebook

computermonitor.

SomenotebookcomputersdonotsupporttheCertifiedOutputProtectionProtocol(COPP),and
youwillnotbeabletoplaybacktheprotectedvideosontheexternalmonitorconnectedtothepro
dock.TheCorelWinDVD10programalsohaslimitationsonplayingbackvideosintheWindows
XPoperatingsystem.

Toplaybackvideosontheexternalmonitor,youcanconnecttheexternalmonitortotheVGAconnector
onyournotebookcomputer,andextendthedisplaytotheexternalmonitor.Formoreinformationabout
configuringthedisplaysettings,see“Workingwiththeprodockutility”onpage30

.

3.Theimagesontheexternalmonitorflutter.
Tosolvetheproblem,checkthefollowing:

•EnsurethattheexternalmonitoriswellconnectedtotheDVI-Ivideooutputconnectoroftheprodock.

•Checkthedisplayresolutionsettingofthenotebookcomputerandensurethattheresolutionis

supportedbytheprodock.

4.Theimagesontheexternalmonitorisnotincorrectcolors.
Tosolvetheproblem,dothefollowing:
a.EnsurethattheexternalmonitoriswellconnectedtotheDVI-Ivideooutputconnectorofthepro

dock.

b.Checkthedisplayresolutionsettingofthecomputerandensurethattheresolutionissupported

bytheprodock.

5.ThecomputercanplaybackWebflashes.However,whenyoudragthewindowtotheexternal

monitorandmaximizetheplaybackwindow,theplaybackstops.

Tosolvetheproblem,updateyourAdobeFlashPlayertothelatestversion.

6.Thevideofilescannotbeplayedsmoothlyonscreen.
EnsurethatyoustoprunningtheprogramwhichmayinfluencetheCPUperformanceduringvideo

playback.

Audio

Youcannothearanythingthroughyournotebookcomputerspeakersoryoucannotusetheaudio
connectorsonthenotebookcomputer.

Bydefault,ThinkPadandotherLenovo

®

notebookcomputersusetheheadsetandmicrophonecombo

connectorontheprodockanddisablebuilt-inaudioconnectorswhentheprodockisconnected.

Chapter2.ThinkPadUSB3.0ProDock37

Toenablethebuilt-inaudioconnectorsonyournotebookcomputer,dothefollowing:

1.Right-clicktheVolumeiconintheWindowsnotificationarea.

2.SelectSounds,andtheSoundwindowisdisplayed.

3.ClickthePlaybacktabtoselectabuilt-inaudiodevice,andthenclicktheRecordingtabtoselect
anotherbuilt-inaudiodevice.

4.OnthePlaybacktab,selectabuilt-inaudiodevice.OntheRecordingtab,selectanotherbuilt-in
audiodevice.

See“Manuallysettingtheplaybackdeviceandrecordingdevice”onpage30formoreinformation.

Notes:

1.Toapplythenewsettings,restarttheapplicationsthatareusingtheaudiodevices.

2.Thesettingsyouhaveadjustedwillbesaveduntilyouchangethesettingsnexttime.

38UserGuide

AppendixA.ServiceandSupport

Thefollowinginformationdescribesthetechnicalsupportthatisavailableforyourproduct,duringthe
warrantyperiodorthroughoutthelifeofyourproduct.RefertotheLenovoLimitedWarrantyforafull
explanationofLenovowarrantyterms.

Onlinetechnicalsupport

Onlinetechnicalsupportisavailableduringthelifetimeofaproductat:
http://www.lenovo.com/support

Productreplacementassistanceorexchangeofdefectivecomponentsalsoisavailableduringthewarranty
period.Inaddition,ifyouroptionisinstalledinaLenovocomputer,youmightbeentitledtoserviceatyour
location.ALenovotechnicalsupportrepresentativecanhelpyoudeterminethebestalternative.

Telephonetechnicalsupport

InstallationandconfigurationsupportthroughtheCustomerSupportCenterwillbeavailableuntil90days
aftertheoptionhasbeenwithdrawnfrommarketing.Afterthattime,thesupportiscancelled,ormade
availableforafee,atLenovo’sdiscretion.Additionalsupportisalsoavailableforanominalfee.

BeforecontactingaLenovotechnicalsupportrepresentative,pleasehavethefollowinginformationavailable:
optionnameandnumber,proofofpurchase,computermanufacturer,model,serialnumberandmanual,
theexactwordingofanyerrormessage,descriptionoftheproblem,andthehardwareandsoftware
configurationinformationforyoursystem.

Yourtechnicalsupportrepresentativemightwanttowalkyouthroughtheproblemwhileyouareatyour
computerduringthecall.

Telephonenumbersaresubjecttochangewithoutnotice.Themostup-to-datetelephonelistforLenovo
Supportisalwaysavailableathttp://www.lenovo.com/support/phone
countryorregionisnotlisted,contactyourLenovoresellerorLenovomarketingrepresentative.

.Ifthetelephonenumberforyour

Accessibilityinformation

Documentationinaccessibleformats

Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFfilesor
HyperTextMarkupLanguage(HTML)files.Lenovoelectronicdocumentationisdevelopedtoensure
thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe
documentationalsoincludesadequatealternativetexttoexplaintheimagesothatvisuallyimpairedusers
canunderstandtheimagewhentheyuseascreenreader.

ToopenandviewPDFfiles,yourcomputermusthavetheAdobeReaderprograminstalled.TheAdobe
Readerprogramalsoisavailablefordownloadat:
http://www.adobe.com

©CopyrightLenovo2015

39

40UserGuide

AppendixB.LenovoLimitedWarranty

L505-0010-0208/2011

ThisLenovoLimitedWarrantyconsistsofthefollowingparts:

Part1-GeneralT erms

Part2-Country-specificT erms

Part3-WarrantyServiceInformation

ThetermsofPart2replaceormodifytermsofPart1asspecifiedforaparticularcountry.

Part1-GeneralTerms

ThisLenovoLimitedWarrantyappliesonlytoLenovohardwareproductsyoupurchasedforyourownuseand
notforresale.ThisLenovoLimitedWarrantyisavailableinotherlanguagesatwww.lenovo.com/warranty.

WhatthisWarrantyCovers

LenovowarrantsthateachLenovohardwareproductthatyoupurchaseisfreefromdefectsinmaterialsand
workmanshipundernormaluseduringthewarrantyperiod.Thewarrantyperiodfortheproductstartson
theoriginaldateofpurchaseasshownonyoursalesreceiptorinvoiceorasmaybeotherwisespecified
byLenovo.Thewarrantyperiodandtypeofwarrantyservicethatapplytoyourproductareasspecified
in“Part3-WarrantyServiceInformation”below.Thiswarrantyonlyappliestoproductsinthecountry
orregionofpurchase.

THISWARRANTYISYOUREXCLUSIVEWARRANTYANDREPLACESALLOTHERWARRANTIES
ORCONDITIONS,EXPRESSORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,ANYIMPLIED
WARRANTIESORCONDITIONSOFMERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.
ASSOMESTA TESORJURISDICTIONSDONOTALLOWTHEEXCLUSIONOFEXPRESSOR
IMPLIEDWARRANTIES,THEABOVEEXCLUSIONMAYNOTAPPL YTOYOU.INTHATEVENT ,SUCH
WARRANTIESAPPLYONL YTOTHEEXTENTANDFORSUCHDURA TIONASREQUIREDBYLAWAND
ARELIMITEDINDURA TIONTOTHEWARRANTYPERIOD.ASSOMESTATESORJURISDICTIONSDO
NOTALLOWLIMITA TIONSONTHEDURATIONOFANIMPLIEDWARRANTY ,THEABOVELIMITATION
ONDURATIONMA YNOTAPPL YTOYOU.

HowtoObtainWarrantyService

Iftheproductdoesnotfunctionaswarrantedduringthewarrantyperiod,youmayobtainwarrantyserviceby
contactingLenovooraLenovoapprovedServiceProvider.AlistofapprovedServiceProvidersandtheir
telephonenumbersisavailableat:www.lenovo.com/support/phone.

Warrantyservicemaynotbeavailableinalllocationsandmaydifferfromlocationtolocation.Chargesmay
applyoutsideaServiceProvider’snormalservicearea.ContactalocalServiceProviderforinformation
specifictoyourlocation.

CustomerResponsibilitiesforWarrantyService

Beforewarrantyserviceisprovided,youmusttakethefollowingsteps:

•followtheservicerequestproceduresspecifiedbytheServiceProvider;

©CopyrightLenovo2015

41

•backuporsecureallprogramsanddatacontainedintheproduct;

•providetheServiceProviderwithallsystemkeysorpasswords;

•providetheServiceProviderwithsufficient,free,andsafeaccesstoyourfacilitiestoperformservice;

•removealldata,includingconfidentialinformation,proprietaryinformationandpersonalinformation,from
theproductor,ifyouareunabletoremoveanysuchinformation,modifytheinformationtopreventits
accessbyanotherpartyorsothatitisnotpersonaldataunderapplicablelaw.TheServiceProvidershall
notberesponsibleforthelossordisclosureofanydata,includingconfidentialinformation,proprietary
information,orpersonalinformation,onaproductreturnedoraccessedforwarrantyservice;

•removeallfeatures,parts,options,alterations,andattachmentsnotcoveredbythewarranty;

•ensurethattheproductorpartisfreeofanylegalrestrictionsthatpreventitsreplacement;

•ifyouarenottheownerofaproductorpart,obtainauthorizationfromtheownerfortheServiceProvider
toprovidewarrantyservice.

WhatY ourServiceProviderWillDotoCorrectProblems

WhenyoucontactaServiceProvider,youmustfollowthespecifiedproblemdeterminationandresolution
procedures.

TheServiceProviderwillattempttodiagnoseandresolveyourproblembytelephone,e-mailorremote
assistance.TheServiceProvidermaydirectyoutodownloadandinstalldesignatedsoftwareupdates.

Someproblemsmayberesolvedwithareplacementpartthatyouinstallyourselfcalleda“Customer
ReplaceableUnit”or“CRU.”Ifso,theServiceProviderwillshiptheCRUtoyouforyoutoinstall.

Ifyourproblemcannotberesolvedoverthetelephone;throughtheapplicationofsoftwareupdatesor
theinstallationofaCRU,theServiceProviderwillarrangeforserviceunderthetypeofwarrantyservice
designatedfortheproductunder“Part3-WarrantyServiceInformation”below.

IftheServiceProviderdeterminesthatitisunabletorepairyourproduct,theServiceProviderwillreplace
itwithonethatisatleastfunctionallyequivalent.

IftheServiceProviderdeterminesthatitisunabletoeitherrepairorreplaceyourproduct,yoursole
remedyunderthisLimitedWarrantyistoreturntheproducttoyourplaceofpurchaseortoLenovofora
refundofyourpurchaseprice.

ReplacementProductsandParts

Whenwarrantyserviceinvolvesthereplacementofaproductorpart,thereplacedproductorpartbecomes
Lenovo’spropertyandthereplacementproductorpartbecomesyourproperty.OnlyunalteredLenovo
productsandpartsareeligibleforreplacement.ThereplacementproductorpartprovidedbyLenovomay
notbenew,butitwillbeingoodworkingorderandatleastfunctionallyequivalenttotheoriginalproductor
part.Thereplacementproductorpartshallbewarrantedforthebalanceoftheperiodremainingonthe
originalproduct.

UseofPersonalContactInformation

Ifyouobtainserviceunderthiswarranty,youauthorizeLenovotostore,useandprocessinformationabout
yourwarrantyserviceandyourcontactinformation,includingname,phonenumbers,address,ande-mail
address.Lenovomayusethisinformationtoperformserviceunderthiswarranty.Wemaycontactyouto
inquireaboutyoursatisfactionwithourwarrantyserviceortonotifyyouaboutanyproductrecallsorsafety
issues.Inaccomplishingthesepurposes,youauthorizeLenovototransferyourinformationtoanycountry
wherewedobusinessandtoprovideittoentitiesactingonourbehalf.Wemayalsodiscloseitwhere
requiredbylaw.Lenovo’sprivacypolicyisavailableatwww.lenovo.com/.

WhatthisWarrantyDoesnotCover

42UserGuide

Thiswarrantydoesnotcoverthefollowing:

•uninterruptedorerror-freeoperationofaproduct;

•lossof,ordamageto,yourdatabyaproduct;

•anysoftwareprograms,whetherprovidedwiththeproductorinstalledsubsequently;

•failureordamageresultingfrommisuse,abuse,accident,modification,unsuitablephysicaloroperating
environment,naturaldisasters,powersurges,impropermaintenance,orusenotinaccordancewith
productinformationmaterials;

•damagecausedbyanon-authorizedserviceprovider;

•failureof,ordamagecausedby,anythirdpartyproducts,includingthosethatLenovomayprovideor
integrateintotheLenovoproductatyourrequest;

•anytechnicalorothersupport,suchasassistancewith“how-to”questionsandthoseregardingproduct
set-upandinstallation;

•productsorpartswithanalteredidentificationlabelorfromwhichtheidentificationlabelhasbeen
removed.

LimitationofLiability

LenovoisresponsibleforlossordamagetoyourproductonlywhileitisintheServiceProvider’spossession
orintransit,iftheServiceProviderisresponsibleforthetransportation.

NeitherLenovonortheServiceProviderisresponsibleforlossordisclosureofanydata,including
confidentialinformation,proprietaryinformation,orpersonalinformation,containedinaproduct.

UNDERNOCIRCUMSTANCES,ANDNOTWITHSTANDINGTHEFAILUREOFESSENTIALPURPOSE
OFANYREMEDYSETFORTHHEREIN,SHALLLENOVO,ITSAFFILIATES,SUPPLIERS,RESELLERS,
ORSERVICEPROVIDERSBELIABLEFORANYOFTHEFOLLOWINGEVENIFINFORMEDOFTHEIR
POSSIBILITYANDREGARDLESSOFWHETHERTHECLAIMISBASEDINCONTRACT ,WARRANTY,
NEGLIGENCE,STRICTLIABILITYOROTHERTHEORYOFLIABILITY:1)THIRDPARTYCLAIMS
AGAINSTYOUFORDAMAGES;2)LOSS,DAMAGEORDISCLOSUREOFYOURDATA;3)SPECIAL,
INCIDENTAL,PUNITIVE,INDIRECTORCONSEQUENTIALDAMAGES,INCLUDINGBUTNOTLIMITED
TOLOSTPROFITS,BUSINESSREVENUE,GOODWILLORANTICIPA TEDSAVINGS.INNOCASE
SHALLTHETOT ALLIABILITYOFLENOVO,ITSAFFILIA TESS,SUPPLIERS,RESELLERSORSERVICE
PROVIDERSFORDAMAGESFROMANYCAUSEEXCEEDTHEAMOUNTOFACTUALDIRECT
DAMAGES,NOTTOEXCEEDTHEAMOUNTPAIDFORTHEPRODUCT .

THEFOREGOINGLIMIT A TIONSDONOTAPPL YTODAMAGESFORBODIL YINJURY(INCLUDING
DEATH),DAMAGETOREALPROPERTYORDAMAGETOT ANGIBLEPERSONALPROPERTYFOR
WHICHLENOVOISLIABLEUNDERLAW.ASSOMESTATESORJURISDICTIONSDONOTALLOW
THEEXCLUSIONORLIMIT A TIONOFINCIDENT ALORCONSEQUENTIALDAMAGES,THEABOVE
LIMITATIONOREXCLUSIONMA YNOTAPPL YTOYOU.

YourOtherRights

THISWARRANTYGIVESYOUSPECIFICLEGALRIGHTS.YOUMA YHAVEOTHERRIGHTS
ACCORDINGTOTHEAPPLICABLELAWSOFYOURST A TEORJURISDICTION.YOUMAYALSO
HAVEOTHERRIGHTSUNDERAWRITTENAGREEMENTWITHLENOVO.NOTHINGINTHIS
WARRANTYAFFECTSST ATUTORYRIGHTS,INCLUDINGRIGHTSOFCONSUMERSUNDERLAWS
ORREGULATIONSGOVERNINGTHESALEOFCONSUMERGOODSTHATCANNOTBEWAIVED
ORLIMITEDBYCONTRACT .

Part2-Country-specificTerms

Australia

AppendixB.LenovoLimitedWarranty43

“Lenovo”meansLenovo(Australia&NewZealand)PtyLimitedABN70112394411.Address:Level
10,NorthTower,1-5RailwayStreet,Chatswood,NSW,2067.Telephone:[phone].Email:
[e-mail]

ThefollowingreplacesthesamesectioninPart1:

WhatthisWarrantyCovers:

Lenovowarrantsthateachhardwareproductthatyoupurchaseisfreefromdefectsinmaterialsand
workmanshipundernormaluseandconditionsduringthewarrantyperiod.Iftheproductfailsduetoa
covereddefectduringthewarrantyperiod,LenovowillprovideyouaremedyunderthisLimitedWarranty.
Thewarrantyperiodfortheproductstartsontheoriginaldateofpurchasespecifiedonyoursalesreceiptor
invoiceunlessLenovoinformsyouotherwiseinwriting.Thewarrantyperiodandtypeofwarrantyservice
thatapplytoyourproductaresetforthbelowinPart3-WarrantyServiceInformation.

THEBENEFITSGIVENBYTHISWARRANTYAREINADDITIONTOYOURRIGHTSANDREMEDIESA T
LAW,INCLUDINGTHOSEUNDERTHEAUSTRALIANCONSUMERLAW.

ThefollowingreplacesthesamesectioninPart1:

ReplacementProductsandParts:

Whenwarrantyserviceinvolvesthereplacementofaproductorpart,thereplacedproductorpartbecomes
Lenovo’spropertyandthereplacementproductorpartbecomesyourproperty.OnlyunalteredLenovo
productsandpartsareeligibleforreplacement.ThereplacementproductorpartprovidedbyLenovomay
notbenew,butitwillbeingoodworkingorderandatleastfunctionallyequivalenttotheoriginalproductor
part.Thereplacementproductorpartshallbewarrantedforthebalanceoftheperiodremainingonthe
originalproduct.Productsandpartspresentedforrepairmaybereplacedbyrefurbishedproductsorparts
ofthesametyperatherthanbeingrepaired.Refurbishedpartsmaybeusedtorepairtheproduct;andrepair
oftheproductmayresultinlossofdata,iftheproductiscapableofretaininguser-generateddata.

ThefollowingisaddedtothesamesectioninPart1:

UseofPersonalContactInformation:

Lenovowillnotbeabletoperformourserviceunderthiswarrantyifyourefusetoprovideyourinformation
ordonotwishustotransferyourinformationtoouragentorcontractor.Youhavetherighttoaccess
yourpersonalcontactinformationandrequestcorrectionofanyerrorsinitpursuanttothePrivacyAct
1988bycontactingLenovo.

ThefollowingreplacesthesamesectioninPart1:

LimitationofLiability:

LenovoisresponsibleforlossordamagetoyourproductonlywhileitisintheServiceProvider’spossession
orintransit,iftheServiceProviderisresponsibleforthetransportation.

NeitherLenovonortheServiceProviderisresponsibleforlossordisclosureofanydata,including
confidentialinformation,proprietaryinformation,orpersonalinformation,containedinaproduct.

TOTHEEXTENTPERMITTEDBYLAW,UNDERNOCIRCUMSTANCESANDNOTWITHST ANDING
THEFAILUREOFESSENTIALPURPOSEOFANYREMEDYSETFORTHHEREIN,SHALLLENOVO,
ITSAFFILIA TES,SUPPLIERS,RESELLERS,ORSERVICEPROVIDERSBELIABLEFORANYOFTHE
FOLLOWINGEVENIFINFORMEDOFTHEIRPOSSIBILITYANDREGARDLESSOFWHETHERTHE
CLAIMISBASEDINCONTRACT ,WARRANTY,NEGLIGENCE,STRICTLIABILITYOROTHERTHEORY

44UserGuide

OFLIABILITY:1)THIRDPARTYCLAIMSAGAINSTYOUFORDAMAGES;2)LOSS,DAMAGEOR
DISCLOSUREOFYOURDA T A;3)SPECIAL,INCIDENT AL,PUNITIVE,INDIRECTORCONSEQUENTIAL
DAMAGES,INCLUDINGBUTNOTLIMITEDTOLOSTPROFITS,BUSINESSREVENUE,GOODWILLOR
ANTICIPA TEDSAVINGS.INNOCASESHALLTHETOTALLIABILITYOFLENOVO,ITSAFFILIATESS,
SUPPLIERS,RESELLERSORSERVICEPROVIDERSFORDAMAGESFROMANYCAUSEEXCEEDTHE
AMOUNTOFACTUALDIRECTDAMAGES,NOTTOEXCEEDTHEAMOUNTP AIDFORTHEPRODUCT.

THEFOREGOINGLIMIT A TIONSDONOTAPPL YTODAMAGESFORBODIL YINJURY(INCLUDING
DEATH),DAMAGETOREALPROPERTYORDAMAGETOT ANGIBLEPERSONALPROPERTYFOR
WHICHLENOVOISLIABLEUNDERLAW.

ThefollowingreplacesthesamesectioninPart1:

YourOtherRights:

THISWARRANTYGIVESYOUSPECIFICLEGALRIGHTS.YOUALSOHAVEOTHERRIGHTSATLAW ,
INCLUDINGUNDERTHEAUSTRALIANCONSUMERLAW.NOTHINGINTHISWARRANTYAFFECTS
STATUTORYRIGHTSORRIGHTSATLAW,INCLUDINGRIGHTSTHA TCANNOTBEWAIVEDOR
LIMITEDBYCONTRACT.

Forexample,ourproductscomewithguaranteesthatcannotbeexcludedundertheAustralianConsumer
Law.Youareentitledtoareplacementorrefundforamajorfailureandcompensationforanyother
reasonablyforeseeablelossordamage.Youarealsoentitledtohavetheproductsrepairedorreplacedifthe
productsfailtobeofacceptablequalityandthefailuredoesnotamounttoamajorfailure.

NewZealand

ThefollowingisaddedtothesamesectioninPart1:

UseofPersonalInformation:

Lenovowillnotbeabletoperformourserviceunderthiswarrantyifyourefusetoprovideyourinformationor
donotwishustotransferyourinformationtoouragentorcontractor.Youhavetherighttoaccessyour
personalinformationandrequestcorrectionofanyerrorsinitpursuanttothePrivacyAct1993bycontacting
Lenovo(Australia&NewZealand)PtyLimitedABN70112394411.Address:Level10,NorthTower,1-5
RailwayStreet,Chatswood,NSW,2067.Telephone:[phone].Email:[e-mail]

Bangladesh,Cambodia,India,Indonesia,Nepal,Philippines,VietnamandSriLanka

ThefollowingisaddedtoPart1:

DisputeResolution

Disputesarisingoutoforinconnectionwiththiswarrantyshallbefinallysettledbyarbitrationheldin
Singapore.Thiswarrantyshallbegoverned,construedandenforcedinaccordancewiththelawsof
Singapore,withoutregardtoconflictoflaws.IfyouacquiredtheproductinIndia,disputesarisingoutofor
inconnectionwiththiswarrantyshallbefinallysettledbyarbitrationheldinBangalore,India.Arbitration
inSingaporeshallbeheldinaccordancewiththeArbitrationRulesofSingaporeInternationalArbitration
Center(“SIACRules”)thenineffect.ArbitrationinIndiashallbeheldinaccordancewiththelawsofIndia
thenineffect.Thearbitrationawardshallbefinalandbindingonthepartieswithoutappeal.Anyaward
shallbeinwritingandsetforththefindingsoffactandtheconclusionsoflaw.Allarbitrationproceedings,
includingalldocumentspresentedinsuchproceedingsshallbeconductedintheEnglishlanguage.The
Englishlanguageversionofthiswarrantyprevailsoveranyotherlanguageversioninsuchproceedings.

EuropeanEconomicArea(EEA)

AppendixB.LenovoLimitedWarranty45

ThefollowingisaddedtoPart1:

CustomersintheEEAmaycontactLenovoatthefollowingaddress:EMEAServiceOrganisation,Lenovo
(International)B.V.,Floor2,Einsteinova21,85101,Bratislava,Slovakia.Serviceunderthiswarrantyfor
LenovohardwareproductspurchasedinEEAcountriesmaybeobtainedinanyEEAcountryinwhichthe
producthasbeenannouncedandmadeavailablebyLenovo.

Russia

ThefollowingisaddedtoPart1:

ProductServiceLife

Theproductservicelifeisfour(4)yearsfromtheoriginaldateofpurchase.

Part3-WarrantyServiceInformation

ProductT ype

ThinkPadUSB3.0UltraDock

ThinkPadUSB3.0ProDock

CountryorRegionof

PurchaseWarrantyPeriod

Worldwide3year1,4

Worldwide3year1,4

TypeofWarranty

Service

Ifrequired,yourServiceProviderwillproviderepairorexchangeservicedependingonthetypeofwarranty
servicespecifiedforyourproductandtheavailableservice.Schedulingofservicewilldependuponthetime
ofyourcall,partsavailability,andotherfactors.

TypesofWarrantyService

1.CustomerReplaceableUnit(“CRU”)Service

UnderCRUService,theServiceProviderwillshipCRUstoyouatitscostforinstallationbyyou.CRU
informationandreplacementinstructionsareshippedwithyourproductandareavailablefromLenovoatany
timeuponrequest.CRUsthatareeasilyinstalledbyyouarecalled“Self-serviceCRUs”.“Optional-service
CRUs”areCRUsthatmayrequiresometechnicalskillandtools.InstallationofSelf-serviceCRUsisyour
responsibility.YoumayrequestthataServiceProviderinstallOptional-serviceCRUsunderoneoftheother
typesofwarrantyservicedesignatedforyourproduct.Anoptionalserviceofferingmaybeavailablefor
purchasefromaServiceProviderorLenovounderwhichSelf-serviceCRUswouldbeinstalledforyou.
YoumayfindalistofCRUsandtheirdesignationinthepublicationthatwasshippedwithyourproduct
oratwww.lenovo.com/CRUs.TherequirementtoreturnadefectiveCRU,ifany,willbespecifiedinthe
instructionsshippedwithareplacementCRU.Whenreturnisrequired:1)returninstructions,aprepaid
returnshippinglabel,andacontainerwillbeincludedwiththereplacementCRU;and2)youmaybecharged
forthereplacementCRUiftheServiceProviderdoesnotreceivethedefectiveCRUfromyouwithinthirty
(30)daysofyourreceiptofthereplacementCRU.

2.On-siteService

UnderOn-SiteService,aServiceProviderwilleitherrepairorexchangetheproductatyourlocation.Y ou
mustprovideasuitableworkingareatoallowdisassemblyandreassemblyoftheproduct.Somerepairs
mayneedtobecompletedataservicecenter.Ifso,theServiceProviderwillsendtheproducttothe
servicecenteratitsexpense.

3.CourierorDepotService

46UserGuide

UnderCourierorDepotService,yourproductwillberepairedorexchangedatadesignatedservicecenter,
withshippingattheexpenseoftheServiceProvider.Y ouareresponsiblefordisconnectingtheproductand
packingitinashippingcontainerprovidedtoyoutoreturnyourproducttoadesignatedservicecenter.
Acourierwillpickupyourproductanddeliverittothedesignatedservicecenter.Theservicecenterwill
returntheproducttoyouatitsexpense.

4.CustomerCarry-InService

UnderCustomerCarry-InService,yourproductwillberepairedorexchangedafteryoudeliverittoa
designatedservicecenteratyourriskandexpense.Aftertheproducthasbeenrepairedorexchanged,itwill
bemadeavailabletoyouforcollection.Ifyoufailtocollecttheproduct,theServiceProvidermaydisposeof
theproductasitseesfit,withnoliabilitytoyou.

5.Mail-InService

UnderMail-InService,yourproductwillberepairedorexchangedatadesignatedservicecenterafteryou
deliveritatyourriskandexpense.Aftertheproducthasbeenrepairedorexchanged,itwillbereturnedto
youatLenovo’sriskandexpense,unlesstheServiceProviderspecifiesotherwise.

6.CustomerTwo-WayMail-InService

UnderCustomerTwo-WayMail-InService,yourproductwillberepairedorexchangedafteryoudeliveritto
adesignatedservicecenteratyourriskandexpense.Aftertheproducthasbeenrepairedorexchanged,
itwillbemadeavailabletoyouforreturnshippingatyourriskandexpense.Ifyoufailtoarrangereturn
shipment,theServiceProvidermaydisposeoftheproductasitseesfit,withnoliabilitytoyou.

7.ProductExchangeService

UnderProductExchangeService,Lenovowillshipareplacementproducttoyourlocation.Youare
responsibleforitsinstallationandverificationofitsoperation.Thereplacementproductbecomesyour
propertyinexchangeforthefailedproduct,whichbecomesthepropertyofLenovo.Y oumustpackthe
failedproductintheshippingcartoninwhichyoureceivedthereplacementproductandreturnittoLenovo.
Transportationcharges,bothways,shallbeatLenovo’sexpense.Ifyoufailtousethecartoninwhichthe
replacementproductwasreceived,youmayberesponsibleforanydamagetothefailedproductoccurring
duringshipment.YoumaybechargedforthereplacementproductifLenovodoesnotreceivethefailed
productwithinthirty(30)daysofyourreceiptofthereplacementproduct.

SuplementodeGarantíaparaMéxico

EsteSuplementoseconsideraparteintegrantedelaGarantíaLimitadadeLenovoyseráefectivoúnicay
exclusivamenteparalosproductosdistribuidosycomercializadosdentrodelTerritoriodelosEstados
UnidosMexicanos.Encasodeconflicto,seaplicaránlostérminosdeesteSuplemento.

Todoslosprogramasdesoftwareprecargadosenelequiposólotendránunagarantíadetreinta(30)díaspor
defectosdeinstalacióndesdelafechadecompra.Lenovonoesresponsabledelainformaciónincluida
endichosprogramasdesoftwarey/ocualquierprogramadesoftwareadicionalinstaladoporUstedo
instaladodespuésdelacompradelproducto.

Losserviciosnocubiertosporlagarantíasecargaránalusuariofinal,previaobtencióndeunaautorización.

Enelcasodequesepreciseunareparacióncubiertaporlagarantía,porfavor,llamealCentrodesoporte
alclienteal001-866-434-2080,dondeledirigiránalCentrodeservicioautorizadomáscercano.Sino
existieseningúnCentrodeservicioautorizadoensuciudad,poblaciónoenunradiode70kilómetros
desuciudadopoblación,lagarantíaincluirácualquiergastodeentregarazonablerelacionadoconel
transportedelproductoasuCentrodeservicioautorizadomáscercano.Porfavor,llamealCentrode

AppendixB.LenovoLimitedWarranty47

servicioautorizadomáscercanoparaobtenerlasaprobacionesnecesariasolainformaciónrelacionada
conelenvíodelproductoyladireccióndeenvío.

ParaobtenerunalistadelosCentrosdeservicioautorizados,porfavor,visite:
http://www.lenovo.com/mx/es/servicios

Importadopor:
LenovoMéxicoS.deR.L.deC.V .
Av.SantaFe505,Piso15
Col.CruzManca
Cuajimalpa,D.F .,México
C.P .05349
Tel.[phone]

48UserGuide

AppendixC.Electronicemissionnotices

ThefollowinginformationreferstotheThinkPadUSB3.0UltraDockandThinkPadUSB3.0ProDock.

FederalCommunicationsCommissionDeclarationofConformity

ThinkPadUSB3.0UltraDock-DK1523

ThinkPadUSB3.0ProDock-DK1522

ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuant
toPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful
interferenceinaresidentialinstallation.Thisequipmentgenerates,uses,andcanradiateradiofrequency
energyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterference
toradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticular
installation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbe
determinedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferenceby
oneormoreofthefollowingmeasures:

•Reorientorrelocatethereceivingantenna.

•Increasetheseparationbetweentheequipmentandreceiver.

•Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.

•Consultanauthorizeddealerorservicerepresentativeforhelp.

Lenovoisnotresponsibleforanyradioortelevisioninterferencecausedbyusingotherthanspecifiedor
recommendedcablesandconnectorsorbyunauthorizedchangesormodificationstothisequipment.
Unauthorizedchangesormodificationscouldvoidtheuser'sauthoritytooperatetheequipment.

ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)
thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,
includinginterferencethatmaycauseundesiredoperation.

ResponsibleParty:
Lenovo(UnitedStates)Incorporated
1009ThinkPlace-BuildingOne
Morrisville,NC27560
PhoneNumber:919-294-5900

IndustryCanadaComplianceStatement

CANICES-3(B)/NMB-3(B)

EuropeanUnion-CompliancetotheElectromagneticCompatibilityDirective

ThisproductisinconformitywiththeprotectionrequirementsofEUCouncilDirective2004/108/EConthe
approximationofthelawsoftheMemberStatesrelatingtoelectromagneticcompatibility.Lenovocannot
acceptresponsibilityforanyfailuretosatisfytheprotectionrequirementsresultingfromanon-recommended
modificationoftheproduct,includingtheinstallationofoptioncardsfromothermanufacturers.

©CopyrightLenovo2015

49

ThisproducthasbeentestedandfoundtocomplywiththelimitsforClassBInformationTechnology
EquipmentaccordingtoEuropeanStandardEN55022.ThelimitsforClassBequipmentwerederived
fortypicalresidentialenvironmentstoprovidereasonableprotectionagainstinterferencewithlicensed
communicationdevices.

Lenovo,Einsteinova21,85101Bratislava,Slovakia

GermanClassBcompliancestatement

DeutschsprachigerEUHinweis:

HinweisfürGerätederKlasseBEU-RichtliniezurElektromagnetischenVerträglichkeit

DiesesProduktentsprichtdenSchutzanforderungenderEU-Richtlinie2004/108/EG(früher89/336/EWG)zur
AngleichungderRechtsvorschriftenüberdieelektromagnetischeVerträglichkeitindenEU-Mitgliedsstaaten
undhältdieGrenzwertederEN55022KlasseBein.

Umdiesessicherzustellen,sinddieGerätewieindenHandbüchernbeschriebenzuinstallierenundzu
betreiben.DesWeiterendürfenauchnurvonderLenovoempfohleneKabelangeschlossenwerden.
LenovoübernimmtkeineVerantwortungfürdieEinhaltungderSchutzanforderungen,wenndasProdukt
ohneZustimmungderLenovoverändertbzw.wennErweiterungskomponentenvonFremdherstellernohne
EmpfehlungderLenovogesteckt/eingebautwerden.

Deutschland:

EinhaltungdesGesetzesüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln

DiesesProduktentsprichtdem„GesetzüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln“
EMVG(früher„GesetzüberdieelektromagnetischeVerträglichkeitvonGeräten“).DiesistdieUmsetzungder
EU-Richtlinie2004/108/EG(früher89/336/EWG)inderBundesrepublikDeutschland.

ZulassungsbescheinigunglautdemDeutschenGesetzüberdieelektromagnetischeVerträglichkeit
vonBetriebsmitteln,EMVGvom20.Juli2007(früherGesetzüberdieelektromagnetische
VerträglichkeitvonGeräten),bzw.derEMVEGRichtlinie2004/108/EC(früher89/336/EWG),für
GerätederKlasseB.

DiesesGerätistberechtigt,inÜbereinstimmungmitdemDeutschenEMVGdasEG-Konformitätszeichen

-CE-zuführen.VerantwortlichfürdieKonformitätserklärungnachParagraf5desEMVGistdieLenovo
(Deutschland)GmbH,Gropiusplatz10,D-70563Stuttgart.

InformationeninHinsichtEMVGParagraf4Abs.(1)4:

DasGeräterfülltdieSchutzanforderungennachEN55024undEN55022KlasseB.

KoreaClassBcompliancestatement

JapanVCCIClassBcompliancestatement

50UserGuide

Japancompliancestatementforproductswhichconnecttothepowermainswithratedcurrent
lessthanorequalto20Aperphase

Japannoticeforacpowercord

Theacpowercordshippedwithyourproductcanbeusedonlyforthisspecificproduct.Donotusetheac
powercordforotherdevices.

LenovoproductserviceinformationforT aiwan

Ukrainecompliancemark

Eurasiancompliancemark

AppendixC.Electronicemissionnotices51

52UserGuide

AppendixD.Notices

Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.Consult
yourlocalLenovorepresentativeforinformationontheproductsandservicescurrentlyavailableinyour
area.AnyreferencetoaLenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat
Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalentproduct,program,orservice
thatdoesnotinfringeanyLenovointellectualpropertyrightmaybeusedinstead.However,itistheuser's
responsibilitytoevaluateandverifytheoperationofanyotherproduct,program,orservice.

Lenovomayhavepatentsorpendingpatentapplicationscoveringsubjectmatterdescribedinthis
document.Thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents.Y oucansend
licenseinquiries,inwriting,to:

Lenovo(UnitedStates),Inc.
1009ThinkPlace-BuildingOne
Morrisville,NC27560
U.S.A.
Attention:LenovoDirectorofLicensing

LENOVOPROVIDESTHISPUBLICATION“ASIS”WITHOUTWARRANTYOFANYKIND,EITHEREXPRESS
ORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT,
MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.Somejurisdictionsdonotallow
disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,thisstatementmaynotapply
toyou.

Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.Changesareperiodically
madetotheinformationherein;thesechangeswillbeincorporatedinneweditionsofthepublication.
Lenovomaymakeimprovementsand/orchangesintheproduct(s)and/ortheprogram(s)describedinthis
publicationatanytimewithoutnotice.

Recyclinginformation

Lenovoencouragesownersofinformationtechnology(IT)equipmenttoresponsiblyrecycletheirequipment
whenitisnolongerneeded.Lenovooffersavarietyofprogramsandservicestoassistequipmentownersin
recyclingtheirITproducts.ForinformationonrecyclingLenovoproducts,goto:
http://www.lenovo.com/recycling

RecyclinganddisposalinformationforJapanisavailableat:
http://www.lenovo.com/recycling/japan

RecyclinginformationforChina

©CopyrightLenovo2015

53

RecyclinginformationforBrazil

DeclaraçõesdeReciclagemnoBrasil

DescartedeumProdutoLenovoForadeUso

Equipamentoselétricoseeletrônicosnãodevemserdescartadosemlixocomum,masenviadosàpontosde
coleta,autorizadospelofabricantedoprodutoparaquesejamencaminhadoseprocessadosporempresas
especializadasnomanuseioderesíduosindustriais,devidamentecertificadaspelosorgãosambientais,de
acordocomalegislaçãolocal.

ALenovopossuiumcanalespecíficoparaauxiliá-lonodescartedessesprodutos.Casovocêpossua
umprodutoLenovoemsituaçãodedescarte,ligueparaonossoSACouencaminheume-mailpara:
[e-mail],informandoomodelo,númerodesérieecidade,afimdeenviarmosasinstruções
paraocorretodescartedoseuprodutoLenovo.

ImportantWEEEinformation

TheWEEEmarkingonLenovoproductsappliestocountrieswithWEEEande-wasteregulations(for
example,theEuropeanWEEEDirective,IndiaE-WasteManagement&HandlingRules,2011).Appliancesare
labeledinaccordancewithlocalregulationsconcerningwasteelectricalandelectronicequipment(WEEE).
Theseregulationsdeterminetheframeworkforthereturnandrecyclingofusedappliancesasapplicable
withineachgeography.Thislabelisappliedtovariousproductstoindicatethattheproductisnottobe
thrownaway,butratherputintheestablishedcollectionsystemsforreclaimingtheseendoflifeproducts.

Usersofelectricalandelectronicequipment(EEE)withtheWEEEmarkingmustnotdisposeofendof
lifeEEEasunsortedmunicipalwaste,butusethecollectionframeworkavailabletothemforthereturn,
recycle,andrecoveryofWEEEandtominimizeanypotentialeffectsofEEEontheenvironmentand
humanhealthduetothepresenceofhazardoussubstances.ForadditionalWEEEinformationgoto:
http://www.lenovo.com/recycling

ExportClassificationNotice

ThisproductissubjecttotheUnitedStatesExportAdministrationregulations(EAR)andhasanExport
ClassificationControlNumber(ECCN)ofEAR99.Itcanbere-exportedexcepttoanyoftheembargoed
countriesintheEARE1countrylist.

Trademarks

ThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:

Lenovo
TheLenovologo

54UserGuide

ThinkPad
ThinkVantage
ThinkCentre

MicrosoftandWindowsaretrademarksoftheMicrosoftgroupofcompanies.

IntelisatrademarkofIntelCorporationintheUnitedStates,othercountries,orboth.

AMDisaregisteredtrademarkofAdvancedMicroDevices,Inc.

ThetermsHDMIandHDMIHigh-DefinitionMultimediaInterfacearetrademarksorregisteredtrademarksof
HDMILicensingLLCintheUnitedStatesandothercountries.

DisplayPortandVESAaretrademarksoftheVideoElectronicsStandardsAssociation.

Othercompany,product,orservicenamesmaybetrademarksorservicemarksofothers.

AppendixD.Notices55

56UserGuide

AppendixE.RestrictionofHazardousSubstancesDirective (RoHS)

EuropeanUnionRoHS

LenovoproductssoldintheEuropeanUnion,onorafter3January2013meettherequirementsofDirective
2011/65/EUontherestrictionoftheuseofcertainhazardoussubstancesinelectricalandelectronic
equipment(“RoHSrecast”or“RoHS2”).

FormoreinformationaboutLenovoprogressonRoHS,goto:
http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf

ChinaRoHS

为满足中国电子电气产品有害物质限制相关的法律法规和其他要求，联想公司对本产品中有害物质，按
部件分类，声明如下。

TurkishRoHS

TheLenovoproductmeetstherequirementsoftheRepublicofTurkeyDirectiveontheRestrictionoftheUse
ofCertainHazardousSubstancesinWasteElectricalandElectronicEquipment(WEEE).

UkraineRoHS

©CopyrightLenovo2015

57

IndiaRoHS

RoHScompliantasperE-Waste(Management&Handling)Rules,2011.

58UserGuide

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