Lenovo ThinkPad Tablet X220, ThinkPad Tablet X220i Hardware Maintenance Manual

HardwareMaintenanceManual

ThinkPadX220TabletandX220iTablet

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformation
under“Notices”onpage140.

FifthEdition(March2012)

©CopyrightLenovo2012.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServices
Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContract
No.GS-35F-05925.

Contents

Aboutthismanual...........iii

Chapter1.Safetyinformation......1

Generalsafety................1

Electricalsafety...............2

Safetyinspectionguide............3

Handlingdevicesthataresensitivetoelectrostatic

discharge..................3

Groundingrequirements............4

Safetynotices(multilingualtranslations)......4

Lasercompliancestatement(multilingual

translations)................16

Chapter2.Importantservice

information..............23

StrategyforreplacingFRUs.........23

Strategyforreplacingaharddiskdrive...24
Importantnoticeforreplacingasystem

board................24

Howtouseerrormessage........24

StrategyforreplacingFRUsforCTO,CMV ,and

GAV...................25

Productdenition............25

FRUidenticationforCTO,CMV ,andGA V

products...............25

Chapter3.Generalcheckout.....27

Whattodorst..............27

Checkoutguide..............28

SystemsupportingtheLenovoThinkVantage
ToolboxprogramandthePC-DoctorforDOS

diagnosticsprogram..........28

SystemsupportingtheLenovodiagnostics

programs...............33

Powersystemcheckout...........35

Checkingtheacpoweradapter......35

Checkingoperationalcharging......36

Checkingthebatterypack........36

Checkingthebackupbattery.......37

Chapter4.Relatedservice

information..............39

RestoringthefactorycontentsbyusingProduct

Recoverydiscs..............39

RestoringthefactorycontentsbyusingRecovery

DiscSet.................39

Passwords................41

Power-onpassword...........41

Hard-diskpassword...........41

Supervisorpassword..........41

Howtoremovethepower-onpassword...41
Howtoremovethehard-diskpassword...42

Powermanagement............42

Screenblankmode...........42

Sleep(Standby)mode..........43

Hibernationmode...........43

Symptom-to-FRUindex...........44

Numericerrorcodes..........45

Errormessages............49

Beepsymptoms............50

No-beepsymptoms...........50

LCD-relatedsymptoms.........51

Intermittentproblems..........51

Undeterminedproblems.........51

Chapter5.Statusindicators.....53

Chapter6.Fnkeycombinations...55

Chapter7.FRUreplacement

notices................57

Screwnotices...............57

Retainingserialnumbers...........58

Restoringtheserialnumberofthesystem

unit.................58

RetainingtheUUID...........59

ReadingorwritingtheECAinformation...59

Chapter8.Removingandreplacinga

FRU..................61

BeforeservicingThinkPadX220TabletandX220i

Tabletmodels...............62

1010Digitizerpen.............63

1020Batterypack.............63

1030Harddiskdrive(HDD)andsolidstatedrive

(SSD)..................64

1040DIMM................66

1050Hingecaps..............68

1060Keyboard..............68

1070Palmrest..............71

1080Backupbattery............73

1090PCIExpressMiniCardforwireless

LAN/WiMAX................75

1100PCIExpressMiniCardforwirelessWAN..77

1110Bluetoothdaughtercard........78

1120Keyboardbezel............79

1130LCDassembly............81

©CopyrightLenovo2012

i

1140DC-inconnector,basecover,fan,digitizer

pencase,andpenswitchassembly......84

1150SystemboardandExpressCardslot

assemblies................89

1160Speakerassembly...........91

1170mSATAsolidstatedrive.........92

2010LCDfrontbezel............93

2020Micro-Processorcard..........95

2030Hinge................96

2040LCDpanelandLCDcable........97

2050Integratedcamera...........100

2060LCDrearcoverandwirelessantenna

cables..................101

Chapter9.Locations........105

Frontview................105

Rearview.................106

Rearview(tabletmode)...........107

Bottomview...............107

Topview(ThinkPadX220UltraBase)......108

Bottomview(ThinkPadX220UltraBase).....108

Chapter10.Partslist........109

Overall..................110

LCDFRUs................126

Keyboard.................130

Miscellaneousparts............131

acpoweradapter.............132

Powercords...............133

Recoverydiscs..............134

WindowsXPProfessionalDVDs......134

WindowsXPTablet(32bit)DVDs.....134

WindowsVistaBusiness(32bit)DVDs...135
WindowsVistaHomeBasic(32bit)DVDs..135

Windows7Professional(32bit)DVDs....135

Windows7Professional(64bit)DVDs....136

Windows7Ultimate(32bit)DVDs.....137

Windows7Ultimate(64bit)DVDs.....137

Windows7HomeBasic(32bit)DVDs....138

Windows7HomeBasic(64bit)DVDs....138

Windows7HomePremium(32bit)DVDs..138

Windows7HomePremium(64bit)DVDs..139

Commonservicetools...........140

Notices.................140

Electronicemissionsnotices.......141

Trademarks..............141

iiHardwareMaintenanceManual

Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad

ThinkPadX220Tabletand

Machinetypes(MT)4294,4296,4297,4298,4299,4300,and4301

®

products.

X220iT ablet

Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.

Important:

ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPadproducts.Usethis
manualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.
BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safetyinformation”on
page1andChapter2“Importantserviceinformation”onpage23.

©CopyrightLenovo2012

iii

ivHardwareMaintenanceManual

Chapter1.Safetyinformation

Thischapterpresentsfollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservice
aThinkPadNotebook.

•“Generalsafety”onpage1

•“Electricalsafety”onpage2

•“Safetyinspectionguide”onpage3

•“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3

•“Groundingrequirements”onpage4

•“Safetynotices(multilingualtranslations)”onpage4

•“Lasercompliancestatement(multilingualtranslations)”onpage16

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Makesurethatyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe
musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthat

youthinkistooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnelare
notinahazardousposition.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing
themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour
sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8
centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.

Attention:Metalobjectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using
solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice
thatiswornordefective.

•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.

•Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan
louversorcoverthemwithlabelsorstickers.

©CopyrightLenovo2012

1

Electricalsafety

Observethefollowingruleswhenworkingonelectricalequipment.

Important:

Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoftmaterialthatdoes
notinsulateyouwhenworkingwithliveelectricalcurrents.
Manycustomershave,neartheirequipment,rubberoormatsthatcontainsmallconductiveberstodecrease
electrostaticdischarges.Donotusethistypeofmattoprotectyourselffromelectricalshock.

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical
accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore:
–Performingamechanicalinspection
–Workingnearpowersupplies
–Removingorinstallingmainunits

•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer
topower-offthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.

•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:
–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.

Attention:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.

Attention:Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove
rule,youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metaloorstripsandmachineframes.
Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;Instructionsforthese
precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring
highvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors,
nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis
conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating
placesinamachine:
–Powersupplyunits
–Pumps
–Blowersandfans
–Motorgenerators
–Similarunitstolistedabove
Thispracticeensurescorrectgroundingoftheunits.

•Ifanelectricalaccidentoccurs:

2HardwareMaintenanceManual

–Usecaution;donotbecomeavictimyourself.
–Switchoffpower.
–Sendanotherpersontogetmedicalaid.

Safetyinspectionguide

Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach
machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians
frominjury.Thisguideaddressesonlythoseitems.Y oushouldusegoodjudgmenttoidentifypotential
safetyhazardsduetoattachmentofnon- ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand
whetheryoucancontinuewithoutrstcorrectingtheproblem.

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal
electricalshock)

•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning
ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Poweroffthecomputer.Disconnectthepowercord.

3.Checkthepowercordfor:

a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground

continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.

b.Thepowercordshouldbethetypespeciedinthepartslist.

c.Insulationmustnotbefrayedorworn.

4.Checkforcrackedorbulgingbatteries.

5.Removethecover.

6.Checkforanyobviousnon-ThinkPadalterations.Usegoodjudgmentastothesafetyofany
non-ThinkPadalterations.

7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,contamination,wateror
otherliquids,orsignsofreorsmokedamage.

8.Checkforworn,frayed,orpinchedcables.

9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingdevicesthataresensitivetoelectrostaticdischarge

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto
electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.
ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe
personhandlingthepartareallatthesamecharge.

Chapter1.Safetyinformation3

Notes:

1.Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.

2.MakesurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

•Avoidcontactwithotherpeople.

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen
youarewearingawriststrap.

•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen
handlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic
servicerequirement.

Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.

–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor

referencepoint.Y oucanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundgroundprongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper
groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.

Safetynotices(multilingualtranslations)

Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•T raditionalChinese

DANGER

BeforethecomputerispoweredonafterFRUreplacement,makesureallscrews,springs,andothersmall
partsareinplaceandarenotleftlooseinsidethecomputer.Verifythisbyshakingthecomputerandlistening
forrattlingsounds.Metallicpartsormetalakescancauseelectricalshorts.

4HardwareMaintenanceManual

DANGER

Somestandbybatteriescontainasmallamountofnickelandcadmium.Donotdisassembleastandbybattery,
rechargeit,throwitintoreorwater,orshort-circuitit.Disposeofthebatteryasrequiredbylocalordinances
orregulations.Useonlythebatteryintheappropriatepartslisting.Useofanincorrectbatterycanresult
inignitionorexplosionofthebattery.

DANGER

Thebatterypackcontainssmallamountsofnickel.Donotdisassembleit,throwitintoreorwater,or
short-circuitit.Disposeofthebatterypackasrequiredbylocalordinancesorregulations.Useonlythe
batteryintheappropriatepartslistingwhenreplacingthebatterypack.Useofanincorrectbatterycanresult
inignitionorexplosionofthebattery.

DANGER

Thelithiumbatterycancauseare,anexplosion,orasevereburn.Donotrechargeit,removeitspolarized
connector,disassembleit,heatitabove100°C(212°F),incinerateit,orexposeitscellcontentstowater.
Disposeofthebatteryasrequiredbylocalordinancesorregulations.Useonlythebatteryintheappropriate
partslisting.Useofanincorrectbatterycanresultinignitionorexplosionofthebattery.

DANGER

IftheLCDbreaksandtheuidfrominsidetheLCDgetsintoyoureyesoronyourhands,immediatelywash
theaffectedareaswithwaterforatleast15minutes.Seekmedicalcareifanysymptomsfromtheuidare
presentafterwashing.

DANGER

Toavoidshock,donotremovetheplasticcoverthatprotectsthelowerpartoftheinvertercard.

DANGER

Thoughthemainbatterieshavelowvoltage,ashortedorgroundedbatterycanproduceenoughcurrentto
burnpersonnelorcombustiblematerials.

Chapter1.Safetyinformation5

DANGER

UnlesshotswapisallowedfortheFRUbeingreplaced,doasfollowsbeforeremovingit:poweroffthe
computer,unplugallpowercordsfromelectricaloutlets,removethebatterypack,anddisconnectany
interconnectingcables.

6HardwareMaintenanceManual

PERIGO

AntesdeligarocomputadorapósasubstituiçãodaFRU,certique-sedequetodososparafusos,molase
outraspeçaspequenasestejamnolugarenãoestejamsoltosdentrodocomputador.Veriqueissosacudindo
ocomputadoreprocurandoouvirsonsdepeçassoltas.Peçasmetálicasoulascasdemetalpodemcausar
curto-circuito.

PERIGO

Algumasbateriasreservacontêmumapequenaquantidadedeníquelecádmio.Nãodesmonteumabateria
reserva,recarregue-a,jogue-anofogoounaágua,oudeixe-aentraremcurto-circuito.Descarteabateria
conformerequeridopelasleisouregulamentoslocais.Usesomenteabaterianasparteslistadasapropriadas.
Ousodeumabateriaincorretapoderesultaremcombustãoouexplosãodabateria.

PERIGO

Opacotedabateriacontémumapequenaquantidadedeníquel.Nãoodesmonte,jogue-onofogoouna
água,oudeixe-oentraremcurto-circuito.Descarteopacotedabateriaconformerequeridopelasleisou
regulamentoslocais.Usesomenteabaterianasparteslistadasapropriadasaosubstituiropacotedabateria.
Ousodeumabateriaincorretapoderesultaremcombustãoouexplosãodabateria.

PERIGO

Chapter1.Safetyinformation7

Abateriadelítiopodecausarincêndio,explosãoougravesqueimaduras.Nãoarecarregue,removaseu
conectorpolarizado,desmonte-a,aqueça-aacimade100°C(212°F),incinere-a,ouexponhaoconteúdode
suacélulaàágua.Descarteabateriaconformerequeridopelasleisouregulamentoslocais.Usesomente
abaterianasparteslistadasapropriadas.Ousodeumabateriaincorretapoderesultaremcombustão
ouexplosãodabateria.

PERIGO

SeoLCDquebrareouidodedentrodeleentraremcontatocomseusolhosoucomsuasmãos,laveas
áreasafetadasimediatamentecomáguadurantepelomenos15minutos.Procurecuidadosmédicossealgum
sintomacausadopelouidosurgirapósalavagem.

PERIGO

Paraevitarchoqueelétrico,nãoremovaacapaplásticaqueprotegeaparteinferiordaplacainversora.

PERIGO

Emboraasprincipaisbateriaspossuambaixavoltagem,umabateriaemcurto-circuitoouaterradapode
produzircorrenteobastanteparaqueimarmateriaisdepessoalouinamáveis.

PERIGO

AmenosqueumahotswapsejapermitidaparaaFRUqueestásendosubstituída,façaoseguinteantesde
removê-la:desligueocomputador,desconectetodososcabosdeenergiadastomadas,removaopacotede
bateriasedesconectequaisquercabosdeinterconexão.

DANGER

Avantderemettrel'ordinateursoustensionaprèsremplacementd'uneunitéenclientèle,vériezquetousles
ressorts,visetautrespiècessontbienenplaceetbienxées.Pourcefaire,secouezl'unitéetassurez-vous
qu'aucunbruitsuspectneseproduit.Despiècesmétalliquesoudescopeauxdemétalpourraientcauser
uncourt-circuit.

DANGER

8HardwareMaintenanceManual

Certainesbatteriesdesecourscontiennentdunickeletducadmium.Nelesdémontezpas,nelesrechargez
pas,nelesexposezniaufeuniàl'eau.Nelesmettezpasencourt-circuit.Pourlesmettreaurebut,
conformez-vousàlaréglementationenvigueur.Lorsquevousremplacezlapiledesauvegardeoucellede
l'horlogetempsréel,veillezàn'utiliserquelesmodèlescitésdanslalistedepiècesdétachéesadéquate.Une
batterieouunepileinappropriéerisquedeprendrefeuoud'exploser.

DANGER

Labatteriecontientdunickel.Neladémontezpas,nel'exposezniaufeuniàl'eau.Nelamettezpasen
court-circuit.Pourlamettreaurebut,conformez-vousàlaréglementationenvigueur.Lorsquevousremplacez
labatterie,veillezàn'utiliserquelesmodèlescitésdanslalistedepiècesdétachéesadéquate.Eneffet,une
batterieinappropriéerisquedeprendrefeuoud'exploser .

DANGER

Lapiledesauvegardecontientdulithium.Elleprésentedesrisquesd'incendie,d'explosionoudebrûlures
graves.Nelarechargezpas,neretirezpassonconnecteurpolariséetneladémontezpas.Nel'exposezpasà
unetemperaturesupérieureà100°C,nelafaitespasbrûleretn'enexposezpaslecontenuàl'eau.Mettezla
pileaurebutconformémentàlaréglementationenvigueur.Unepileinappropriéerisquedeprendrefeuou
d'exploser.

DANGER

Silepanneaud'afchageàcristauxliquidessebriseetquevousrecevezdanslesyeuxousurlesmainsune
partieduuide,rincez-lesabondammentpendantaumoinsquinzeminutes.Consultezunmédecinsides
symptômespersistentaprèslelavage.

DANGER

And'évitertoutrisquedechocélectrique,neretirezpaslecacheenplastiqueprotégeantlapartieinférieure
delacarted'alimentation.

DANGER

Bienquelevoltagedesbatteriesprincipalessoitpeuélevé,lecourt-circuitoulamiseàlamassed'une
batteriepeutproduiresufsammentdecourantpourbrûlerdesmatériauxcombustiblesoucauserdes
brûlurescorporellesgraves.

Chapter1.Safetyinformation9

DANGER

Sileremplacementàchaudn'estpasautorisépourl'unitéremplaçablesursitequevousremplacez,
procédezcommesuitavantderetirerl'unité:mettezl'ordinateurhorstension,débrancheztousles
cordonsd'alimentationdesprisesdecourant,retirezleblocdebatterieetdéconnecteztouslescâbles
d'interconnexion.

VORSICHT

BevornacheinemFRU-AustauschderComputerwiederangeschlossenwird,mußsichergestelltwerden,daß
keineSchrauben,FedernoderandereKleinteilefehlenoderimGehäusevergessenwurden.DerComputermuß
geschütteltundaufKlappergeräuschegeprüftwerden.Metallteileoder-splitterkönnenKurzschlüsseerzeugen.

VORSICHT

DieBereitschaftsbatterie,diesichunterdemDiskettenlaufwerkbendet,kanngeringeMengenNickel
undCadmiumenthalten.SiedarfnurdurchdieVerkaufsstelleoderdenIBMKundendienstausgetauscht
werden.Siedarfnichtzerlegt,wiederaufgeladen,kurzgeschlossen,oderFeueroderWasserausgesetzt
werden.DieBatteriekannschwereVerbrennungenoderVerätzungenverursachen.BeiderEntsorgungdie
örtlichenBestimmungenfürSondermüllbeachten.BeimErsetzenderBereitschafts-oderSystembatterienur
BatteriendesT ypsverwenden,derinderErsatzteillisteaufgeführtist.DerEinsatzfalscherBatterienkann
zuEntzündungoderExplosionführen.

VORSICHT

AkkusenthaltengeringeMengenvonNickel.Siedürfennichtzerlegt,wiederaufgeladen,kurzgeschlossen,
oderFeueroderWasserausgesetztwerden.BeiderEntsorgungdieörtlichenBestimmungenfürSondermüll
beachten.BeimErsetzenderBatterienurBatteriendesT ypsverwenden,derinderErsatzteillisteaufgeführt
ist.DerEinsatzfalscherBatterienkannzuEntzündungoderExplosionführen.

VORSICHT

DieSystembatterieisteineLithiumbatterie.Siekannsichentzünden,explodierenoderschwereVerbrennungen
hervorrufen.BatteriendiesesTypsdürfennichtaufgeladen,zerlegt,über100°Cerhitztoderverbranntwerden.
AuchdarfihrInhaltnichtmitWasserinVerbindunggebrachtoderderzurrichtigenPolungangebrachte
Verbindungssteckerentferntwerden.BeiderEntsorgungdieörtlichenBestimmungenfürSondermüll
beachten.BeimErsetzenderBatterienurBatteriendesT ypsverwenden,derinderErsatzteillisteaufgeführt
ist.DerEinsatzfalscherBatterienkannzuEntzündungoderExplosionführen.

VORSICHT

10HardwareMaintenanceManual

DieLeuchtstoffröhreimLCD-BildschirmenthältQuecksilber .BeiderEntsorgungdieörtlichenBestimmungen
fürSondermüllbeachten.DerLCD-BildschirmbestehtausGlasundkannzerbrechen,wennerunsachgemäß
behandeltwirdoderderComputeraufdenBodenfällt.WennderBildschirmbeschädigtistunddiedarin
bendlicheFlüssigkeitinKontaktmitHautundAugengerät,solltendiebetroffenenStellenmindestens15
MinutenmitWasserabgespültundbeiBeschwerdenanschließendeinArztaufgesuchtwerden.

VORSICHT

AusSicherheitsgründendieKunststoffabdeckung,diedenunterenTeilderSpannungswandlerplatineumgibt,
nichtentfernen.

VORSICHT

ObwohlHauptbatterieneineniedrigeSpannunghaben,könnensiedochbeiKurzschlußoderErdunggenug
Stromabgeben,umbrennbareMaterialienzuentzündenoderVerletzungenbeiPersonenhervorzurufen.

VORSICHT

WenneinAustauschderFRUbeilaufendemBetriebnichterlaubtist,gehenSiebeimAustauschderFRUwie
folgtvor:SchaltenSiedenComputeraus,ziehenSiealleNetzkabelvondenNetzsteckdosenab,entfernen
SiedenAkkuundziehenSieallemiteinanderverbundenenKabelab.

Chapter1.Safetyinformation11

12HardwareMaintenanceManual

Chapter1.Safetyinformation13

AntesdeencenderelsistemadespuesdesustituirunaFRU,compruebequetodoslostornillos,muellesy
demáspiezaspequeñasseencuentranensusitioynoseencuentransueltasdentrodelsistema.Compruébelo
agitandoelsistemayescuchandolosposiblesruidosqueprovocarían.Laspiezasmetálicaspuedencausar
cortocircuitoseléctricos.

Algunasbateríasdereservacontienenunapequeñacantidaddeníquelycadmio.Nolasdesmonte,ni
recargue,nilasechealfuegooalaguanilascortocircuite.Deséchelastalcomodisponelanormativalocal.
Utilicesólobateríasqueseencuentrenenlalistadepiezas.Lautilizacióndeunabateríanoapropiada
puedeprovocarlaigniciónoexplosióndelamisma.

14HardwareMaintenanceManual

Lasbateríascontienenpequeñascantidadesdeníquel.Nolasdesmonte,nirecargue,nilasechealfuego
oalaguanilascortocircuite.Deséchelastalcomodisponelanormativalocal.Utilicesólobateríasquese
encuentrenenlalistadepiezasalsustituirlabatería.Lautilizacióndeunabateríanoapropiadapuede
provocarlaigniciónoexplosióndelamisma.

Labateríaderepuestoesunabateríadelitioypuedeprovocarincendios,explosionesoquemadurasgraves.
Nolarecargue,niquiteelconectorpolarizado,niladesmonte,nicalienteporencimadelos100°C(212°F),ni
laincinereniexpongaelcontenidodesusceldasalagua.Deséchelatalcomodisponelanormativalocal.

SilaLCDserompeyeluidodesuinteriorentraencontactoconsusojososusmanos,laveinmediatamente
lasáreasafectadasconaguadurante15minutoscomomínimo.Obtengaatenciónmedicasisepresenta
algúnsíntomadeluidodespuesdelavarse.

Paraevitardescargas,noquitelacubiertadeplásticoquerodealapartebajadelatarjetainvertida.

Aunquelasbateríasprincipalestienenunvoltajebajo,unabateríacortocircuitadaoconcontactoatierra
puedeproducirlacorrientesucientecomoparaquemarmaterialcombustibleoprovocarquemadurasen
elpersonal.

Salvoquesepermitaelintercambioencalienteparalaunidadsustituiblelocalmente,realicelosiguienteantes
deextraerla:apagueelsistema,desconectetodosloscablesdealimentacióndelastomasdealimentación
eléctrica,extraigalabateríaydesconecteloscablesdeinterconexión.

Chapter1.Safetyinformation15

Lasercompliancestatement(multilingualtranslations)

Thelasercompliancestatementsinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•T raditionalChinese

16HardwareMaintenanceManual

Chapter1.Safetyinformation17

18HardwareMaintenanceManual

Chapter1.Safetyinformation19

20HardwareMaintenanceManual

Chapter1.Safetyinformation21

22HardwareMaintenanceManual

Chapter2.Importantserviceinformation

Thischapterpresentsfollowingimportantserviceinformationthatappliestoallmachinetypessupportedby
thismanual:

•“StrategyforreplacingFRUs”onpage23
–“Strategyforreplacingaharddiskdrive”onpage24
–“Importantnoticeforreplacingasystemboard”onpage24
–“Howtouseerrormessage”onpage24

•“StrategyforreplacingFRUsforCTO,CMV ,andGAV”onpage25
–“Productdenition”onpage25
–“FRUidenticationforCTO,CMV,andGAVproducts”onpage25

Important:

AdvisecustomerstocontacttheLenovoCustomerSupportCenteriftheyneedanyassistanceinobtainingor
installinganysoftwarexes,drivers,andUEFIBIOSdownloads.T elephonenumbersforLenovoSupportare
availableat:
http://www.lenovo.com/support/phone
SystemDisassembly/ReassemblyvideosthatshowtheFRUremovalsorreplacementsfortheLenovo
servicetechniciansareavailableinthefollowingsupportsite:
http://www.lenovoservicetraining.com/ion/

StrategyforreplacingFRUs

®

authorized

Beforereplacingparts:

Makesurethatallsoftwarexes,drivers,andUEFIBIOSdownloadsareinstalledbeforereplacingany
FRUslistedinthismanual.

Afterasystemboardisreplaced,ensurethatthelatestUEFIBIOSisloadedtothesystemboardbefore
completingtheserviceaction.

Todownloadsoftwarexes,drivers,andUEFIBIOS,doasfollows:

1.Gotohttp://www.lenovo.com/support.

2.EntertheproductnumberofthecomputerorpressAuto-detectbuttononthescreen.

3.SelectDownloadsanddrivers.

4.Followthedirectionsonthescreenandinstallthenecessarysoftware.

UsethefollowingstrategytopreventunnecessaryexpenseforreplacingandservicingFRUs:

•IfyouareinstructedtoreplaceaFRUbutthereplacementdoesnotcorrecttheproblem,reinstall
theoriginalFRUbeforeyoucontinue.

•Somecomputershavebothaprocessorboardandasystemboard.Ifyouareinstructedtoreplaceeither
theprocessorboardorthesystemboard,andreplacingoneofthemdoesnotcorrecttheproblem,
reinstallthatboard,andthenreplacetheotherone.

•IfanadapteroradeviceconsistsofmorethanoneFRU,anyoftheFRUsmaybethecauseoftheerror.
Beforereplacingtheadapterordevice,removetheFRUs,onebyone,toseeifthesymptomschange.
ReplaceonlytheFRUthatchangedthesymptoms.

©CopyrightLenovo2012

23

Attention:Thesetupcongurationonthecomputeryouareservicingmayhavebeencustomized.Running

AutomaticCongurationmayalterthesettings.Notethecurrentcongurationsettings(usingtheView
Congurationoption);then,whenservicehasbeencompleted,verifythatthosesettingsremainineffect.

Strategyforreplacingaharddiskdrive

IfyourcomputerisshippedwithanmSAT Adriveandasolidstatedriveorharddiskdrive,themSATAdrive
willbeseenasharddisk0inthesystem,andassigneddriveC:.Thesolidstatedriveorharddiskdrivewill
beseenasharddisk1,andassigneddriveD:.ThemSAT AdriveisinstalledinthewirelessWANcardslotof
thecomputer.TheLenovopreloadedsoftwareisinstalledonthemSA T Adrive.

Alwaystrytorunalow-levelformatbeforereplacingaharddiskdrive.Thiswillcauseallcustomerdataon
theharddisktobelost.Besurethatthecustomerhasacurrentbackupofthedatabeforedoingthistask.

Attention:Thedrivestartupsequenceinthecomputeryouareservicingmayhavebeenchanged.Be
extremelycarefulduringwriteoperationssuchascopying,saving,orformatting.Ifyouselectanincorrect
drive,dataorprogramscanbeoverwritten.

Importantnoticeforreplacingasystemboard

Somecomponentsmountedonasystemboardareverysensitive.Improperhandlingofasystemboardcan
causedamagetothosecomponents,andmaycauseasystemmalfunction.

Attention:Whenhandlingasystemboard:

•Donotdropasystemboardorapplyanyexcessiveforcetoit.

•Avoidroughhandlingofanykind.

•AvoidbendingasystemboardandhardpushingtopreventcrackingateachBGA(BallGridArray)chipset.

Howtouseerrormessage

Usetheerrorcodesdisplayedonthescreentodiagnosefailures.Ifmorethanoneerrorcodeisdisplayed,
beginthediagnosiswiththersterrorcode.Whatevercausesthersterrorcodemayalsocausefalseerror
codes.Ifnoerrorcodeisdisplayed,seewhethertheerrorsymptomislistedintheSymptom-to-FRU
Indexforthecomputeryouareservicing.

24HardwareMaintenanceManual

StrategyforreplacingFRUsforCTO,CMV ,andGAV

Productdenition

DynamicCongureT oOrder(CTO)

ThisprovidestheabilityforacustomertocongureaLenovosolutionfromaneSite,andhavethis
congurationsenttofulllment,whereitisbuiltandshippeddirectlytothecustomer.Themachinelabel,
ProductEntitlementWarehouse(PEW),eSupport,andtheHMMwillloadtheseproductsasthe4-digitMT
and3-digitmodel,wheremodel=“CTO”(Example:1829-CTO).

CustomModelVariant(CMV)

ThisisauniquecongurationthathasbeennegotiatedbetweenLenovoandthecustomer.Aunique4-digit
MTand3-digitmodelisprovidedtothecustomertoplaceorders(Example:1829-W15).ACMVisaspecial
bidoffering.Therefore,itisNOTgenerallyannounced.

•TheMTMportionofthemachinelabelisthe4-digitMTand3-digitmodel,wheremodel=“CTO”
(Example:1829-CTO).ThePRODUCTIDportionofthemachinelabelisthe4-digitMTand3-digitCMV
model(Example:1829-W15).

•ThePEWrecordisthe4-digitMTand3-digitmodel,wheremodel=“CTO”(Example:1829-CTO).

•eSupportwillshowboththeCTOandCMVmachinetypemodels(Example:1829-CTOand1829-W15
willbefoundontheeSupportsite.)

•TheHMMwillhavethe4-digitMTand3-digitCTOmodelonly(Example:1829-CTO).Again,CMVsare
custommodelsandarenotfoundintheHMM.

GeneralAnnounceVariant(GAV)

Thisisastandardmodel(xedconguration).GAVsareannouncedandofferedtoallcustomers.TheMTM
portionofthemachinelabelisa4-digitMTand3-digitmodel,wheremodel=a“xedpartnumber”,not
“CTO”(Example:1829-F1U).Also,PEW ,eSupport,andtheHMMwilllisttheseproductsunderthesame
xedmodelnumber.

FRUidenticationforCTO,CMV ,andGAVproducts

TherearethreeinformationresourcestoidentifywhichFRUsareusedtosupportCTO,CMV,andGAV
products.ThesesourcesarePEW,eSupport,andtheHMM.

UsingPEW

•PEWistheprimarysourceforidentifyingFRUpartnumbersandFRUdescriptionsforthekeycommodities
forCTO,CMVandGAVproductsataMT-serialnumberlevel.Anexampleofkeycommoditiesarehard
diskdrives,systemboards,microprocessors,LiquidCrystalDisplays(LCDs),andmemory.

•Remember,allCTOandCMVproductsareloadedinPEWunderthe4-digitMTand3-digitmodel,where
model=“CTO”(Example:1829-CTO).GAVsareloadedinPEWunderthe4-digitMTand3-digitmodel,
wheremodel=a“xedpartnumber”,not“CTO”(Example:1829-F1U).

•PEWcanbeaccessedatthefollowingWebsite:
http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY
SelectWarrantylookup.InputtheMTandtheSerialnumberandthelistofkeycommoditieswillbe
returnedinthePEWrecordunderCOMPONENTINFORMATION.

UsingeSupport

ForKeyCommodities(Examples-harddiskdrive,systemboard,microprocessor,LCD,andmemory)

Chapter2.Importantserviceinformation25

•eSupportcanbeusedtoviewthelistofkeycommoditiesbuiltinaparticularmachineserial(thisisthe
samerecordfoundinPEW).

•eSupportcanbeaccessedatthefollowingWebsite:
http://www.lenovo.com/support

•T oviewthekeycommodities,dothefollowing:

1.ClickProducts&ServiceWarranty.

2.ClickCheckWarrantyStatus.

3.OntheWarrantyStatusLookuppage,clickPartsLookup.

4.Typeyourmachinetypeandserialnumber,andthenclickSubmit.Thekeycommoditieswillbe

displayed.

FortheRemainingFRUs(thecompletelistofFRUsattheMTModellevel)

•eSupportcanbeusedtoviewthecompletelistofFRUsforamachinetypeandmodel.

•T oviewthecompletelistofFRUs,dothefollowing:

1.ClickProduct&PartsDetailandthenfollowtheinstructionsonthescreentoreachtheProduct
andPartsDetailspage.

2.ClickthePartsDetailtabtoviewthelistofserviceparts.

UsingtheHMM

ForKeyCommodities(Examples-harddiskdrive,systemboard,microprocessor,LCD,andmemory)

UsetheHMMasaback-uptoPEWandeSupporttoviewthecompletelistofFRUsattheMTModellevel.

26HardwareMaintenanceManual

Chapter3.Generalcheckout

Thischapterpresentsthefollowinginformation:

•“Whattodorst”onpage27

•“Checkoutguide”onpage28
–“SystemsupportingtheLenovoThinkVantageT oolboxprogramandthePC-DoctorforDOS

diagnosticsprogram”onpage28

–“SystemsupportingtheLenovodiagnosticsprograms”onpage33

•“Powersystemcheckout”onpage35

ThedescriptionsinthischapterapplytoanyThinkPadmodelthatsupportsthePC-Doctor

®

forDOS

diagnosticsprogram.Somedescriptionsmightnotapplytoyourparticularcomputer.

Beforeyougotothecheckoutguide,besuretoreadthefollowingimportantnotes.

Importantnotes:

•Onlycertiedtrainedpersonnelshouldservicethecomputer.

•BeforereplacinganyFRU,readtheentirepageonremovingandreplacingFRUs.

•WhenyoureplaceFRUs,itisrecommendedtousenewnylon-coatedscrews.

•Beextremelycarefulduringsuchwriteoperationsascopying,saving,orformatting.Drivesinthecomputer
thatyouareservicingsequencemighthavebeenaltered.Ifyouselectanincorrectdrive,dataorprograms
mightbeoverwritten.

•ReplaceaFRUonlywithanotherFRUofthecorrectmodel.WhenyoureplaceaFRU,makesurethatthemodel
ofthemachineandtheFRUpartnumberarecorrectbyreferringtotheFRUpartslist.

•AFRUshouldnotbereplacedbecauseofasingle,unreproduciblefailure.Singlefailurescanoccurfora
varietyofreasonsthathavenothingtodowithahardwaredefect,suchascosmicradiation,electrostaticdischarge,
orsoftwareerrors.ConsiderreplacingaFRUonlywhenaproblemrecurs.IfyoususpectthataFRUisdefective,
cleartheerrorlogandrunthetestagain.Iftheerrordoesnotrecur,donotreplacetheFRU.

•BecarefulnottoreplaceanondefectiveFRU.

Whattodorst

WhenyoudoreturnaFRU,youmustincludethefollowinginformationinthepartsexchangeformor
partsreturnformthatyouattachtoit:

1.Nameandphonenumberofservicetechnician

2.Dateofservice

3.Dateonwhichthemachinefailed

4.Dateofpurchase

5.Failuresymptoms,errorcodesappearingonthedisplay,andbeepsymptoms

6.ProcedureindexandpagenumberinwhichthefailingFRUwasdetected

7.FailingFRUnameandpartnumber

8.Machinetype,modelnumber,andserialnumber

9.Customer'snameandaddress

Note:Duringthewarrantyperiod,thecustomermayberesponsibleforrepaircostsifthecomputerdamage
wascausedbymisuse,accident,modication,unsuitablephysicaloroperatingenvironment,orimproper
maintenancebythecustomer.Followingisalistofsomecommonitemsthatarenotcoveredunderwarranty
andsomesymptomsthatmightindicatethatthesystemwassubjectedtostressbeyondnormaluse.

Beforecheckingproblemswiththecomputer,determinewhetherthedamageiscoveredunderthewarranty
byreferringtothefollowinglist:

©CopyrightLenovo2012

27

Thefollowingarenotcoveredunderwarranty:

•LCDpanelcrackedfromtheapplicationofexcessiveforceorfrombeingdropped

•Scratched(cosmetic)parts

•Distortion,deformation,ordiscolorationofthecosmeticparts

•Plasticparts,latches,pins,orconnectorsthathavebeencrackedorbrokenbyexcessiveforce

•Damagecausedbyliquidspilledintothesystem

•DamagecausedbytheimproperinsertionofaPCCardortheinstallationofanincompatiblecard

•Improperdiscinsertionoruseofanopticaldrive

•Diskettedrivedamagecausedbypressureonthediskettedrivecover,foreignmaterialinthedrive,
ortheinsertionofadiskettewithmultiplelabels

•Damagedorbentdisketteejectbutton

•Fusesblownbyattachmentofanonsupporteddevice

•Forgottencomputerpassword(makingthecomputerunusable)

•Stickykeyscausedbyspillingaliquidontothekeyboard

•Useofanincorrectacpoweradapteronlaptopproducts

Thefollowingsymptomsmightindicatedamagecausedbynonwarrantedactivities:

•Missingpartsmightbeasymptomofunauthorizedserviceormodication.

•Ifthespindleofaharddiskdrivebecomesnoisy,itmayhavebeensubjectedtoexcessiveforce,
ordropped.

Checkoutguide

UsethefollowingproceduresasaguideinidentifyingandcorrectingproblemswiththeThinkPadNotebook.

1.Identifythefailingsymptomsinasmuchdetailaspossible.

2.Verifythesymptoms.T rytore-createthefailurebyrunningthediagnostictestorbyrepeatingthe
operation.

SystemsupportingtheLenovoThinkVantageT oolboxprogramandthe PC-DoctorforDOSdiagnosticsprogram

ThesectionprovidesinformationaboutThinkPadcomputersthatsupporttheLenovoThinkVantageToolbox
programandthePC-Doctor
particularcomputer.

DiagnosticsusingPC-DoctorforDOS

TheThinkPadNotebookhasatestprogramcalledPC-DoctorforDOS(hereaftercalledPC-Doctor.)Y oucan
detecterrorsbyrunningthediagnosticstestincludedinPC-Doctor.

Note:PC-DoctorforDOSisavailableatthefollowingWebsite:
http://www.lenovo.com/support

TocreatethePC-DoctordiagnosticCD,followtheinstructionsontheWebsite.

Forsomepossiblecongurationsofthecomputer,PC-Doctormightnotruncorrectly.T oavoidthisproblem,
youneedtoinitializethecomputersetupbyuseoftheThinkPadSetupprogrambeforeyourunPC-Doctor.

ToentertheThinkPadSetupprogram,doasfollows:

1.Turnonthecomputer.

2.WhentheThinkPadlogocomesup,immediatelypressF1toentertheThinkPadSetupprogram.

Note:Ifasupervisorpasswordhasbeensetbythecustomer,theThinkPadSetupprogrammenuappears
afterthepasswordisentered.YoucanstartThinkPadSetupbypressingEnterinsteadofenteringthe

®

forDOSdiagnosticsprogram.Somedescriptionsmightnotapplytoyour

28HardwareMaintenanceManual

supervisorpassword;however,youcannotchangetheparametersthatareprotectedbythesupervisor
password.

OntheThinkPadSetupprogramscreen,pressF9,Enter,F10,andthenEnter.

Note:Whenyouinitializethecomputerconguration,somedevicesaredisabled,suchastheserialport.If
youtestoneofthesedevices,youwillneedtoenableitbyusingCongurationutilityforDOS.Theutilityis
availableonthefollowingWebsite:
http://www.lenovo.com/support

PC-Doctorcannotbeusedtotestadevicethatisinthedockingstation,evenifthecomputersupportsthe
dockingstation.TotestaUSBdevice,connectittotheUSBconnectorofthecomputer.

Testingthecomputer

Inthisproduct,youneedanexternalopticaldrivetousetheopticalPC-DoctordiagnosticCDtotest
thehardwarefeatures.

Note:ThePC-DoctorforDOSCD-R/CD-RWdiscsupportsonlytestofinternalopticaldiscdrives(CD-RW,
CD-RW/DVDCombo,andDVDMultidrives)onThinkPadcomputers.Itdoesnotsupporttestofanyoptical
discdrivesconnectedthroughUSBdevices,PCcards,CardBuscards,orsimilar.TheUSBlimitationonly
appliestotestingofthedevice.UsingabootablePC-DoctorforDOSCD/DVD,thecomputercanbe
startedfromaUSBattachedopticaldrive.

Torunthetest,doasfollows:

1.Turnoffthecomputer.

2.Makesurethattheopticaldrivethatissupportedasastartupdeviceisinstalledtothecomputer.

3.Turnonthecomputer.Ifthecomputercannotbepoweredon,goto“Powersystemcheckout”on
page35

,andcheckthepowersources.

Ifanerrorcodeappears,goto“Symptom-to-FRUindex”onpage44.

4.WhentheThinkPadlogocomesup,immediatelypressF12toentertheBootMenu.

5.InsertthePC-DoctorCDintotheopticaldrive.

6.PresscursorkeystoselectA T APICDx(x:0,1,...)andthenpressEnter.

7.Followtheinstructionsonthescreen.

8.ThemainpanelofPC-Doctorappears.

9.SelectDiagnosticswiththearrowkeys,andpressEnter.

Note:Youcanselectanitemnotonlywiththearrowkeys,butalsowiththeTrackPoint

®

InsteadofpressingEnter,clicktheleftbutton.

Apull-downmenuappears.(Itsexactformdependsonthemodel.)

Note:PC-Doctormenudoesnotmeantheformalsupportdevicelist.Someunsupporteddevicenames
mayappearinthePC-Doctormenu.

Chapter3.Generalcheckout29

pointer.

Diagnostics

Run Normal Test
Run Quick Test
CPU/Coprocessor

Systemboard

System Memory

Video Adapter
Fixed Disks
Diskette Drives
Other Devices
Communication

Interactive Tests Hardware Info Utility Quit F1=Help

PC-DOCTOR 2.0 Copyright 2008 PC-Doctor, Inc. All Rights Reserved.

Use the cursor keys and ESC to move in menus. Press ENTER to select.

Wireless LAN

Theoptionsonthetestmenuareasfollows:

DiagnosticsInteractiveTests

•RunNormalT est

•RunQuickT est

•CPU/Coprocessor

•SystemMemory

•Systemboard

•VideoAdapter

•FixedDisks

•DisketteDrives

•Keyboard

•Video

•InternalSpeaker

•Mouse

•Diskette

•SystemLoad

•OpticalDriveTest

•IntelWLANRadioT est

•OtherDevices

•Communication

•WirelessLAN

Notes:

•IntheKeyboardtestinInteractiveT ests,theFnkeyshouldbehelddownforatleast2seconds;otherwise,it
cannotbesensed.

•VideoAdaptertestsupportsonlytheLCDdisplayontheThinkPadNotebook.Ifyouhaveanexternalmonitor
attachedtoyourcomputer ,detachitbeforerunningPC-DoctorforDOS.

•T otestDigitalSignatureChip,thesecuritychipmustbesettoActive.

•Formodelswithnointernalopticaldrives,OpticalDriveTestcannotbeselected.

10.Runtheapplicablefunctiontest.

11.Followtheinstructionsonthescreen.Ifthereisaproblem,PC-Doctorshowsmessagesdescribingit.

12.Toexitthetest,selectQuit-ExitDiag.Tocancelthetest,pressEsc.

Note:AfterrunningPC-Doctor,checkthetimeanddateonthesystemandresetthemiftheyareincorrect.

DetectingsysteminformationwithPC-Doctor

PC-Doctorcandetectthefollowingsysteminformation:

30HardwareMaintenanceManual

HardwareInfo

Utility

•SystemConguration

•MemoryContents

•PhysicalDiskDrives

•LogicalDiskDrives

•VGAInformation

•IDEDriveInfo

•PCIInformation

•PNPISAInfo

•SMBIOSInfo

•VESALCDInfo

•HardwareEventsLog

•RunExternalT ests

•SurfaceScanHardDisk

•BenchmarkSystem

•DOSShell

•T echSupportForm

•BatteryRundown

•ViewTestLog

•PrintLog

•SaveLog

•FullEraseHardDrive

•QuickEraseHardDrive

LenovoThinkVantageToolbox

LenovoThinkVantage
Itenablesyoutoviewsymptomsofcomputerproblemsandsolutionsforthem,andincludesautomatic
noticationwhenactionisrequired,computingassistance,advanceddiagnostics,anddiagnostichistory.

Notes:

•ThelatestLenovoThinkVantageT oolboxisavailableatthefollowingWebsite:
http://web.lenovothinkvantagetoolbox.com/

•T oinstallthelatestLenovoThinkVantageT oolboxonthecomputer,clickDownloadLenovoThinkVantage
Toolbox,andthenfollowtheinstructionsontheWebsite.

Torunthisprogram,doasfollows:

Windows7:

WhiletheWindowsoperatingsystemisrunning,presstheThinkVantagebutton.

Tostartthisprogram,dothefollowing:

•ClickStart➙ControlPanel➙SystemandSecurity➙Lenovo-SystemHealthandDiagnostics.

WindowsVistaandWindowsXP:

ClickStart➙AllPrograms➙ThinkVantage➙LenovoThinkVantageToolbox

Followtheinstructionsonthescreen.LenovoThinkVantageToolboxalsohasproblemdeterminationaids
thatdeterminesoftwareandusageproblems.

®

ToolboxisadiagnosticprogramthatworksthroughtheWindowsoperatingsystem.

Foradditionalinformationaboutthisprogram,seetheHelpfortheprogram.

Chapter3.Generalcheckout31

PC-DoctorforWindows

InsomemodelsofThinkPadNotebook,PC-DoctorforWindowsenablesyoutotroubleshootandresolve
problemsrelatedtothecomputer.

Selectoneofthecategorieslistedbelowtodisplaysymptomsandsolutions:

•CheckSystemHealth

•SystemandDeviceT ests

•LenovoTroubleshootingCenter

•SystemReports

•UpdatesandSupport

PC-DoctorforRescueandRecovery

InsomemodelsofThinkPadNotebook,theRescueandRecoveryworkspaceenablesyoutorunthe
PC-Doctorprogramtotestthehardwarefeaturesofthecomputer.

Torunthetest,click“RunDiagnostics”ontheRescueandRecoverymainscreen.

FRUtests

ThefollowingtableshowsthetestforeachFRU.

Table1.FRUtests

FRUApplicabletest

Systemboard1.Diagnostics➙CPU/Coprocessor

2.Diagnostics➙Systemboard

3.IfthedockingstationortheportreplicatorisattachedtotheThinkPadcomputer,
detachit.

4.Placethecomputeronahorizontalsurface,andrunDiagnostics➙ThinkPad

Devices➙HDDActiveProtectionTest.

Note:Donotapplyanyphysicalshocktothecomputerwhilethetestisrunning.

Power

LCDunit

Audio

SpeakerInteractiveTests➙InternalSpeaker

Keyboard

Harddiskdriveorsolidstate
drive

Diagnostics➙ThinkPadDevices➙acpoweradapter,Battery1(Battery2)

1.Diagnostics➙VideoAdapter

2.InteractiveT ests➙Video

EntertheThinkPadSetupprogramandchangeSerialAT A(SAT A)settingto

Compatibility,andrunDiagnostics➙OtherDevice➙ConexantAudio.

Note:OnceAudiotestisdone,thenosoundisheardthistest.Inthiscase,turnoff

andturnonthecomputer.Then,runthistestagain.

1.Diagnostics➙Systemboard➙Keyboard

2.InteractiveT ests➙Keyboard

EntertheThinkPadSetupprogramandchangeSerialAT A(SAT A)settingto
Compatibility,andrunDiagnostics➙FixedDisks.

Youcanalsodiagnosethedrivewithoutstartinguptheoperatingsystem.T odiagnose
thedrivefromtheThinkPadSetupprogram,doasfollows:

1.Removeanydiskettefromthediskettedrive,andthenturnoffthecomputer.

2.T urnonthecomputer.

3.Whilethemessage,“Tointerruptnormalstartup,presstheblueThinkVangate
button,”isdisplayedatthelowerleftofthescreen,pressF1toentertheThinkPad
Setupprogram.

4.Usingcursorkeys,selectHDDdiagnosticprogram.Pressenter.

5.Usingcursorkeys,selectMainharddiskdriveorUltrabayharddiskdrive.

6.PressEntertostartthediagnosticprogram.

32HardwareMaintenanceManual

Table1.FRUtests(continued)

FRUApplicabletest

Diskettedrive1.Diagnostics➙DisketteDrives

2.InteractiveT ests➙Diskette

Memory

TrackPointorpointing
device

TouchPad

1.IftwoDIMMsareinstalled,removeoneofthemandrunDiagnostics➙System

Memory.

2.Iftheproblemdoesnotrecur,returntheDIMMtoitsplace,removetheotherone,

andrunthetestagain.

IftheTrackPointdoesnotwork,checkthecongurationasspeciedintheThinkPad
Setupprogram.IftheTrackPointisdisabled,selectAutomatictoenableit.

AfteryouusetheTrackPoint,thepointermaydriftonthescreenforashorttime.This
driftcanoccurwhenaslight,steadypressureisappliedtotheT rackPointpointer.
Thissymptomisnotahardwareproblem.Ifthepointerstopsafterashorttime,no
serviceactionisnecessary.

IfenablingtheTrackPointdoesnotcorrecttheproblem,continuewiththefollowing:

•InteractiveT ests➙Mouse

IftheTouchPaddoesnotwork,checkthecongurationasspeciedintheThinkPad
Setupprogram.IftheT ouchPadisdisabled,selectAutomatictoenableit.Ifenabling
theTouchPaddoesnotcorrecttheproblem,continuewiththefollowing:

•InteractiveT ests➙Mouse

SystemsupportingtheLenovodiagnosticsprograms

ThesectionprovidesinformationaboutThinkPadcomputersthatsupporttheLenovodiagnosticsprograms.
Somedescriptionsmightnotapplytoyourparticularcomputer.

TheLenovodiagnosticsprogramsincludefollowing:

•LenovoSolutionCenter

•Quicktestprograms

•UEFIdiagnosticprogram

•Bootablediagnosticprograms

LenovoSolutionCenter

TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along
withhintsandtipsformaximumsystemperformance.

Note:TheLenovoSolutionCenterprogramisavailableonlyonmodelspreinstalledwiththeWindows7
operatingsystem.Italsocanbedownloadedfromhttp://www.lenovo.com/diags.

ToruntheLenovoSolutionCenterprogram,clickStart➙ControlPanel➙SystemandSecurity➙Lenovo

-SystemHealthandDiagnostics,andthenfollowtheinstructionsonthescreen.

Foradditionalinformationaboutthisprogram,seethehelpinformationsystem.

Quicktestprograms

LenovoHardDriveQuickTestandLenovoMemoryQuickT estaretwoquicktestprogramsthatenableyou
totroubleshootandresolvecomputerinternalstorageandmemoryproblems.

Notes:

Chapter3.Generalcheckout33

•IfthecomputeryouareservicingisnotinstalledwiththeLenovoSolutionCenterprogram,youcan
downloadthequicktestprogramsfromtheLenovoSupportWebsite.

•ThetwoprogramsareapplicabletocomputersinstalledwiththeWindows7,WindowsXP,Windows
Server2003,orWindowsServer2008operatingsystem.

Todownloadandinstallaquicktestprogram,gotohttp://www.lenovo.com/diags,andfollowtheinstructions
ontheWebsite.

Torunaquicktestusingthedownloadedprogram,dothefollowing:

1.GototheC:\SWTOOLS\ldiagfolder.

2.Double-clickthegui_lsc_lite.exele.

3.WhentheUserAccountControlwindowopens,clickYes.

4.Selectthedeviceclasstobetested.

5.Selectthedevicestobetested.

6.Selecttheteststobeperformed.

7.Followtheinstructionsonthescreentostartthetest.Whenaproblemisdetected,information
messageswillbedisplayed.Refertothemessagestotroubleshoottheproblem.

UEFIdiagnosticprogram

AUEFIdiagnosticprogramispreinstalledonthecomputer.Itenablesyoutotestmemoryandinternal
storageproblems,viewsysteminformation,andcheckandrecoverbadsectorsoninternalstoragedevices.

ToruntheUEFIdiagnosticprogram,dothefollowing:

1.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage35,
andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”onpage44
forerrorcodedescriptionsandtroubleshootinghints.

2.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF12key.WhentheBootMenu
windowopens,releasetheF12key.

3.PresstheT abkeytoswitchtotheApplicationMenuwindow.

4.UsethearrowkeystoselectLenovoDiagnosticsandthenpressEnter.ThemainscreenoftheUEFI
diagnosticprogramisdisplayed.

5.Followtheinstructionsonthescreentousethediagnosticprogram.

Theoptionsonthemainscreenareasfollows:

TestsTools

•QuickMemoryT est

•QuickStorageDeviceTest

•ExitApplication

•SystemInformation

•RecoverBadSectorsT ool

Bootablediagnosticprograms

IfthecomputeryouareservicingisnotinstalledwiththeUEFIdiagnosticprogram,youcandownloada
bootablediagnosticprogramfromtheLenovoSupportWebsite.Thebootablediagnosticprogramsenable
youtotestcomputermemoryandinternalstoragedevices,viewsysteminformation,andcheckandrecover
theinternalstoragedevices.T ousethebootablediagnosticprograms,youcancreateabootablediagnostic
mediumonaUSBdeviceorCD.

Tocreateabootablediagnosticmedium,dothefollowing:

1.Gotohttp://www.lenovo.com/diags.

34HardwareMaintenanceManual

2.ClickLenovoBootableDiagnostics.

3.FollowtheinstructionsontheWebsitetocreateabootablediagnosticmediumonaUSBdeviceorCD.

Tousethediagnosticmediumyouhavecreated,dooneofthefollowing:

•IfyouhavecreatedthebootablediagnosticmediumonaUSBdevice,dothefollowing:

1.AttachtheUSBdevicetothecomputer.

2.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage
,andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”on

35
page44forerrorcodedescriptionsandtroubleshootinghints.

3.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF12key.WhentheBoot

Menuwindowopens,releasetheF12key.

4.UsethearrowkeystoselectUSBHDDandthenpressEnter.Thediagnosticprogramwillbe

launchedautomatically.

5.Followtheinstructionsonthescreentousethediagnosticprogram.

•IfyouhavecreatedthebootablediagnosticmediumonaCD,dothefollowing:

1.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage

35,andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”on
page44forerrorcodedescriptionsandtroubleshootinghints.

2.InserttheCDintotheopticaldrive.

3.Restartthecomputer.

4.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF12key.WhentheBoot

Menuwindowopens,releasetheF12key.

5.UsethearrowkeystoselectATAPICDx(x:0,1,...)andthenpressEnter.Thediagnosticprogram

willbelaunchedautomatically.

6.Followtheinstructionsonthescreentousethediagnosticprogram.

Powersystemcheckout

Toverifyasymptom,dothefollowing:

1.Turnoffthecomputer.

2.Removethebatterypack.

3.Connecttheacpoweradapter.

4.Checkthatpowerissuppliedwhenyouturnonthecomputer.

5.Turnoffthecomputer.

6.Disconnecttheacpoweradapterandinstallthechargedbatterypack.

7.Checkthatthebatterypacksuppliespowerwhenyouturnonthecomputer.

Ifyoususpectapowerproblem,seetheappropriateoneofthefollowingpowersupplycheckouts:

•“Checkingtheacpoweradapter”onpage35

•“Checkingoperationalcharging”onpage36

•“Checkingthebatterypack”onpage36

•“Checkingthebackupbattery”onpage37

Checkingtheacpoweradapter

Youareherebecausethecomputerfailsonlywhentheacpoweradapterisused.

•Ifthepowerproblemoccursonlywhenthedockingstationortheportreplicatorisused,replacethe
dockingstationortheportreplicator.

Chapter3.Generalcheckout35

•Ifthepower-onindicatordoesnotturnon,checkthepowercordoftheacpoweradapterforcorrect

1

2

3

(20V)

continuityandinstallation.

•Ifthecomputerdoesnotchargeduringoperation,goto“Checkingoperationalcharging”onpage36.

Tochecktheacpoweradapter,dothefollowing:

1.Unplugtheacpoweradaptercablefromthecomputer.

2.Measuretheoutputvoltageattheplugoftheacpoweradaptercable.Seethefollowinggure:

Pin

1+20

20

3

Voltage(Vdc)

Ground

Note:Outputvoltageofpinno.2oftheacpoweradaptermaydifferentfromtheoneyouareservicing.

3.Ifthevoltageisnotcorrect,replacetheacpoweradapter.

4.Ifthevoltageisacceptable,dothefollowing:

•Replacethesystemboard.

•IftheproblempersistsandyoursystemsupportsthePCdoctorforDOS,goto“FRUtests”on
page32

.

Note:Noisefromtheacpoweradapterdoesnotalwaysindicateadefect.

Checkingoperationalcharging

Tocheckwhetherthebatterychargesproperlyduringoperation,useadischargedbatterypackorabattery
packthathaslessthan50%ofthetotalpowerremainingwheninstalledinthecomputer.

Performoperationalcharging.Ifthebatterystatusindicatororicondoesnotturnon,removethebattery
packandletitreturntoroomtemperature.Reinstallthebatterypack.Ifthechargeindicatororiconstilldoes
notturnon,replacethebatterypack.

Ifthechargeindicatorstilldoesnotturnon,replacethesystemboard.Thenreinstallthebatterypack.Ifitis
stillnotcharged,gotothenextsection.

Checkingthebatterypack

BatterychargingdoesnotstartuntilthePowerManagerBatteryGaugeshowsthatlessthan96%ofthe
totalpowerremains;underthisconditionthebatterypackcanchargeto100%ofitscapacity.Thisprotects
thebatterypackfrombeingoverchargedorfromhavingashortenedlife.

Tocheckyourbattery,moveyourcursortothePowerManagerBatteryGaugeiconintheicontrayofthe
Windowstaskbarandwaitforamoment(butdonotclick),andthepercentageofbatterypowerremaining
isdisplayed.T ogetdetailedinformationaboutthebattery,double-clickthePowerManagerBattery
Gaugeicon.

Note:Ifthebatterypackbecomeshot,itmaynotbeabletocharge.Removeitfromthecomputerandleave
itatroomtemperatureforawhile.Afteritcoolsdown,reinstallandrechargeit.

Tocheckthebatterypack,dothefollowing:

1.Poweroffthecomputer.

36HardwareMaintenanceManual

2.Removethebatterypackandmeasurethevoltagebetweenbatteryterminals1(+)and7(-).Seethe

1(+)

2(+)

3

4

5

6(-)

7(-)

followinggure:

Terminal

1+0to+16.8

7

Voltage(Vdc)

Ground(-)

3.Ifthevoltageislessthan+11.0Vdc,thebatterypackhasbeendischarged.

Note:Rechargingwilltakeatleast3hours,eveniftheindicatordoesnotturnon.

Ifthevoltageisstilllessthan+11.0Vdcafterrecharging,replacethebattery.

4.Ifthevoltageismorethan+11.0Vdc,measuretheresistancebetweenbatteryterminals5and7.
Theresistancemustbe4to30KΩ.Iftheresistanceisnotcorrect,replacethebatterypack.Ifthe
resistanceiscorrect,replacethesystemboard.

Checkingthebackupbattery

Dothefollowing:

1.Poweroffthecomputer,andunplugtheacpoweradapterfromit.

2.Turnthecomputerupsidedown.

3.Removethebatterypack(see“1020Batterypack”onpage63).

4.Removethebackupbattery(see“1080Backupbattery”onpage73).

5.Measurethevoltageofthebackupbattery.Seethefollowinggure.

Wire

Red+2.5to+3.2

Black

Voltage(Vdc)

Ground

•Ifthevoltageiscorrect,replacethesystemboard.

•Ifthevoltageisnotcorrect,replacethebackupbattery.

•Ifthebackupbatterydischargesquicklyafterreplacement,replacethesystemboard.

Chapter3.Generalcheckout37

38HardwareMaintenanceManual

Chapter4.Relatedserviceinformation

Thischapterpresentsfollowinginformation:

•“RestoringthefactorycontentsbyusingProductRecoverydiscs”onpage39

•“RestoringthefactorycontentsbyusingRecoveryDiscSet”onpage39

•“Passwords”onpage41

•“Powermanagement”onpage42

•“Symptom-to-FRUindex”onpage44

ServiceWebsite:

Whenthelatestmaintenancedisketteandthesystemprogramservicediskettebecomeavailable,they
willbepostedonhttp://www.lenovo.com/support.

RestoringthefactorycontentsbyusingProductRecoverydiscs

Whentheharddiskdrive(HDD)orsolidstatedrive(SSD)isreplacedbecauseofafailure,noProduct
Recoveryprogramisonthenewdrive.Inthiscase,youmustusetherecoverydiscsforthecomputer.Order
therecoverydiscsandthedriveatthesametimesothatyoucanrecoverthenewdrivewiththepre-installed
softwarewhentheyarrive.Forinformationonwhichdiscstoorder,see“Recoverydiscs”onpage134

ToinstallthefactorycontentsbyusingProductRecoverydiscs,dothefollowing:

Note:Recoverytakesseveralhours.Thelengthoftimedependsonthemethodyouuse.Ifyouuserecovery
discs,recoverytakesatleastvehours.

.

1.InsertthebootableStartRecoveryDiscintotheDVDdrive.

2.SelectyourlanguageandclickNext.

3.Readthelicense.Ifyouagreewiththeterms,selectIacceptthesetermsandconditionsandthen
clickNext.

4.InserttheOperatingSystemRecoveryDiscwhenpromptedandclickYestobegintheoperating
systemrecoveryprocess.

5.InserttheProductRecoveryDiscwhenpromptedandclickOK.

6.IfyouhaveaSupplementalRecoveryDisc,insertitwhenpromptedandclickY es.Ifyoudonot
haveaSupplementalRecoveryDisc,clickNo.

Note:NotallrecoverydiscsetscomewithaSupplementalRecoveryDisc.IfthereisaSupplemental
RecoveryDisc,itwillbeclearlymarkedassuch.

7.Whenallofthedatahasbeencopiedfromthelastdiscintheset,amessageisdisplayedprompting
youtorestartthecomputer.RemovethediscandthenclickYes.

Note:Theremainderoftherecoveryprocessisfullyautomatedandnoactionisrequiredbyyou.The
computerwillrestartintotheWindowsdesktopseveraltimesandyoumightexperienceperiodswhen
noactivityisapparentonthescreenforseveralminutesatatime.Thisisnormal.

8.Whentherecoveryprocessiscomplete,theWelcometoMicrosoftWindowsscreenisdisplayed.Follow
theinstructionsonthescreentocompletetheWindowssetup.

RestoringthefactorycontentsbyusingRecoveryDiscSet

Whentheharddiskdrive(HDD)orsolidstatedrive(SSD)isreplacedbecauseofafailure,noproductrecovery
programisonthenewdrive.Inthiscase,youmustusetheRecoveryDiscSetforthecomputer.Orderthe

©CopyrightLenovo2012

39

RecoveryDiscSetandthedriveatthesametimesothatyoucanrecoverthenewdrivewiththepre-installed
softwarewhentheyarrive.Forinformationonwhichdiscstoorder,see“Recoverydiscs”onpage134.

TherecoverydiscsetconsistsoftheuserinstructionsandthefollowingsetofDVDstorestorethecomputer
totheoriginalfactoryconguration.

OperatingSystemRecoveryDisc(onedisc)

ThisdiscrestorestheMicrosoft

®

Windowsoperating

system.Usethisdisctostarttherecoveryprocess.

ApplicationsandDriversRecoveryDisc(oneor
morediscs)

SupplementalRecoveryDisc

Thisdiscrestoresthepreinstalledapplicationsand
driversonthecomputer.

Thisdisccontainsadditionalcontent,suchas
updatestothesoftwarethatwaspreinstalledonthe
computer.Notallrecoverydiscsetscomewitha
SupplementalRecoveryDisc.

Notes:

•Y oumusthaveaDVDdrivetousetherecoverydiscs.IfyoudonothaveaninternalDVDdrive,you
canuseanexternalUSBDVDdrive.

•Duringtherecoveryprocess,alldataonthedrivewillbedeleted.Ifpossible,copyanyimportantdata
orpersonallesthatyouwanttokeepontoremovablemediaoranetworkdrivebeforeyoustartthe
recoveryprocess.

Torestorethecomputertotheoriginalfactorycongurationusingtherecoverydiscset,dothefollowing:

Note:Recoverytakesonetotwohourstocomplete.Thelengthoftimedependsonthemethodyouuse.Ifyouuse
recoverydiscs,therecoveryprocesswilltakeabouttwohours.

1.MaketheCD/DVDdrivetherststartupdeviceinthestartupsequenceusingthefollowingprocedure:

a.PressandholddowntheF1key,andthenturnonthecomputer.Whenthelogoscreenisdisplayed

orifyouhearrepeatingbeeps,releasetheF1key.TheThinkPadSetupprogramopens.

b.UsethearrowkeystoselectStartup➙Boot.

c.SelecttheCD/DVDdriveasthe1stBootDevice.

2.InserttheOperatingSystemRecoveryDiscintotheDVDdrive.

3.PressF10tosavetheThinkPadSetupprogramcongurationchanges.Followtheinstructionsonthe
screentobegintherecoveryprocess.

4.SelectyourlanguageandclickNext.

5.Readthelicense.Ifyouagreewiththetermsandconditions,selectIacceptthesetermsand
conditionsandthenclickNext.Ifyoudonotagreewiththetermsandconditions,followthe
instructionsonthescreen.

6.ClickYesinthedisplayedwindowtobegintheoperatingsystemrecoveryprocess.

7.InserttheApplicationsandDriversRecoveryDiscwhenpromptedandthenclickOKtobeginthe
applicationsanddriversrecoveryprocess.

8.IfyouhaveaSupplementalRecoveryDisc,insertitwhenpromptedandclickYes.Ifyoudonothavea
SupplementalRecoveryDisc,clickNo.

9.Whenallofthedatahasbeencopiedfromthelastdiscinthesetandhasbeenprocessed,removethe
discandrestartthecomputer.

Note:Therestoftherecoveryprocessisfullyautomatedandnoactionisrequiredbyyou.The
computerwillrestartintotheMicrosoftWindowsdesktopseveraltimesandyoumightexperience
periodswhennoactivityisapparentonthescreenforseveralminutesatatime.Thisisnormal.

10.Whentherecoveryprocessiscomplete,theSetUpWindowsscreenisdisplayed.Followthe
instructionsonthescreentocompletetheWindowssetup.

40HardwareMaintenanceManual

11.AfteryouhavecompletedtheWindowssetup,youmightwanttorestoretheoriginalstartupsequence.
StarttheThinkPadSetupprogramandthenpressF9torestorethedefaultsettings.PressF10tosave
andexittheThinkPadSetupprogram.

Note:Afterrestoringadrivetothefactorydefaultsettings,youmightneedtoreinstallsomedevicedrivers.

Passwords

AsmanyasthreepasswordsmaybeneededforanyThinkPadNotebook:thepower-onpassword(POP),
thehard-diskpassword(HDP),andthesupervisorpassword(SVP).

Ifanyofthesepasswordshasbeenset,apromptforitappearsonthescreenwheneverthecomputeris
turnedon.Thecomputerdoesnotstartuntilthepasswordisentered.

Note:IfonlyanSVPisinstalled,thepasswordpromptdoesnotappearwhentheoperatingsystemisbooted.

Power-onpassword

Apower-onpassword(POP)protectsthesystemfrombeingpoweredonbyanunauthorizedperson.The
passwordmustbeenteredbeforeanoperatingsystemcanbebooted.ForhowtoremovethePOP ,see
“Howtoremovethepower-onpassword”onpage41

.

Hard-diskpassword

Therearetwohard-diskpasswords(HDPs):

•UserHDP-fortheuser

•MasterHDP-forthesystemadministrator,whocanuseittogetaccesstotheharddiskeveniftheuser
haschangedtheuserHDP

Note:TherearetwomodesfortheHDP:UseronlyandMaster+User.TheMaster+Usermoderequires
twoHDPs;thesystemadministratorentersbothinthesameoperation.Thesystemadministratorthen
providestheuserHDPtothesystemuser.

Attention:IftheuserHDPhasbeenforgotten,checkwhetheramasterHDPhasbeenset.Ifithas,itcanbe
usedforaccesstotheharddiskdrive.IfnomasterHDPisavailable,neitherLenovonorLenovoauthorized
servicetechniciansprovideanyservicestoreseteithertheuserorthemasterHDP ,ortorecoverdatafrom
theharddiskdrive.Theharddiskdrivecanbereplacedforascheduledfee.

ForhowtoremovethePOP,see“Howtoremovethehard-diskpassword”onpage42

.

Supervisorpassword

Asupervisorpassword(SVP)protectsthesysteminformationstoredintheThinkPadSetupprogram.
TheusermustentertheSVPinordertogetaccesstotheThinkPadSetupprogramandchangethe
systemconguration.

Attention:IftheSVPhasbeenforgottenandcannotbemadeavailabletotheservicetechnician,thereisno
serviceproceduretoresetthepassword.Thesystemboardmustbereplacedforascheduledfee.

Howtoremovethepower-onpassword

ToremoveaPOPthatyouhaveforgotten,dothefollowing:

(A)IfnoSVPhasbeenset:

1.Turnoffthecomputer.

Chapter4.Relatedserviceinformation41

2.Removethebatterypack.Forhowtoremovethebatterypack,see“1020Batterypack”onpage63.

3.Removethebackupbattery.Forhowtoremovethebackupbattery,see“1080Backupbattery”on
page73.

4.TurnonthecomputerandwaituntilthePOSTends.AfterthePOSTends,thepasswordpromptdoes
notappear.ThePOPhasbeenremoved.

5.Reinstallthebackupbatteryandthebatterypack.

(B)IfanSVPhasbeensetandisknownbytheservicetechnician:

1.Turnonthecomputer.

2.WhentheThinkPadlogocomesup,immediatelypressF1toentertheThinkPadSetupprogram.When
thePOPiconisappearingonthescreen,enterthePOP.

3.SelectSecurity,usingthecursordirectionalkeystomovethemenu.

4.SelectPassword.

5.SelectPower-OnPassword.

6.TypethecurrentSVPintheEnterCurrentPasswordeld.thenleavetheEnterNewPasswordeld
blank,andpressEntertwice.

7.IntheChangeshavebeensavedwindow,pressEnter.

8.PressF10tosavechangesandexittheThinkPadSetupprogram.

Howtoremovethehard-diskpassword

Attention:IfUseronlymodeisselectedandtheuserHDPhasbeenforgottenandcannotbemade

availabletotheservicetechnician,neitherLenovonorLenovoauthorizedservicetechniciansprovideany
servicestoresettheuserHDPsortorecoverdatafromtheharddiskdrive.Theharddiskdrivecanbe
replacedforascheduledfee.

ToremoveauserHDPthathasbeenforgotten,whentheSVPandthemasterHDPareknown,dothe
following:

1.Turnonthecomputer.

2.WhentheThinkPadlogocomesup,immediatelypressF1toentertheThinkPadSetupprogram.When
thePOPiconisappearingonthescreen,enterthePOP.

3.SelectSecurity,usingthecursordirectionalkeystomovethemenu.

4.SelectPassword.

5.SelectHard-diskxpassword,wherexistheletteroftheharddiskdrive.Apop-upwindowopens.

6.SelectMasterHDP.

7.TypethecurrentmasterHDPintheEnterCurrentPasswordeld.thenleavetheEnterNewPassword
eldblank,andpressEntertwice.

8.PressF10.

9.SelectYesintheSetupCongurationwindow.BothuserHDPandmasterHDPwillhavebeenremoved.

Powermanagement

Toreducepowerconsumption,thecomputerhasthreepowermanagementmodes:screenblank,sleep
(standbyinWindowsXP),andhibernation.

Screenblankmode

Ifthetimesetonthe“T urnoffmonitor”timerintheoperatingsystemexpires,theLCDbacklightturnsoff.

Toputthecomputerintoscreenblankmode,doasfollows:

42HardwareMaintenanceManual

1.PressFn+F3.Apanelforselectingapowerplan(inWindowsXP ,powerscheme)appears.

2.SelectPoweroffdisplay(keepcurrentpowerplan)(inWindowsXP,keepcurrentpowerscheme).

Youcanalsoputthecomputerintoscreenblankmode,pressThinkVantagebuttonandusetheThinkVantage
ProductivityCenter.

Note:IfthecomputerisaWindows7model,itdoesnotsupportThinkVantageProductivityCenter.

Toendscreenblankmodeandresumenormaloperation,pressanykey.

Sleep(Standby)mode

Whenthecomputerenterssleep(standby)mode,thefollowingeventsoccurinadditiontowhatoccurs
inscreenblankmode:

•TheLCDispoweredoff.

•Theharddiskdriveorthesolidstatedriveispoweredoff.

•TheCPUstops.

Toentersleep(standby)mode,pressFn+F4.

Note:YoucanchangetheactionoftheFn+F4keycombinationbychangingthesettingsinPowerManager.

Incertaincircumstances,thecomputergoesintosleep(standby)modeautomatically:

•Ifa“suspendtime”hasbeensetonthetimer,andtheuserdoesnotdoanyoperationwiththekeyboard,
theT rackPoint,theharddisk,theparallelconnector,orthediskettedrivewithinthattime.

•Ifthebatteryindicatorblinksorange,indicatingthatthebatterypowerislow.

Note:Evenifyoudonotsetthelow-batteryalarm,thechargeindicatornotiesyouwhenthebatteryislow,
andthenthecomputerentersthepower-savingmodeautomatically.

Tocausethecomputertoreturnfromsleep(standby)modeandresumeoperation,dooneofthefollowing:

•PresstheFnkey.

•OpentheLCDcover.

•T urnonthepowerswitch.

Also,ineitherofthefollowingevents,thecomputerautomaticallyreturnsfromsleep(standby)modeand
resumesoperation:

•Theringindicator(RI)issignaledbyaserialdeviceoraPCCarddevice.

•Thetimesetontheresumetimerelapses.

Note:Thecomputerdoesnotacceptanyinputimmediatelyafteritenterssleep(standby)mode.Waita
fewsecondsbeforetakinganyactiontoreenteroperationmode.

Hibernationmode

Inhibernationmode,thefollowingoccurs:

•Thesystemstatus,RAM,VRAM,andsetupdataarestoredontheharddisk.

•Thesystemispoweredoff.

Tocausethecomputertoenterhibernationmode,doanyofthefollowing:

•PresstheFn+F12keys.

Chapter4.Relatedserviceinformation43

•Ifyouhavedenedoneofthefollowingactionsastheeventthatcausesthesystemtogointohibernation
mode,performthataction.
–Closingthelid.
–Pressingthepowerbutton.
–PressingFn+F4keys.

Also,thecomputergoesintohibernationmodeautomaticallyineitherofthefollowingconditions:

•Ifa“hibernationtime”hasbeensetonthetimer,andiftheuserdoesnotdoanyoperationwiththe
keyboard,theT rackPoint,theharddiskdrive,theparallelconnector,orthediskettedrivewithinthattime.

•Ifthetimerconditionsaresatisedinsuspendmode.

Whenthepoweristurnedon,thecomputerreturnsfromhibernationmodeandresumesoperation.The
hibernationleinthebootrecordontheharddiskdriveisread,andsystemstatusisrestoredfromthe
harddiskdrive.

Symptom-to-FRUindex

Thissectioncontainsfollowinginformation:

•“Numericerrorcodes”onpage45

•“Errormessages”onpage49

•“Beepsymptoms”onpage50

•“No-beepsymptoms”onpage50

•“LCD-relatedsymptoms”onpage51

•“Intermittentproblems”onpage51

•“Undeterminedproblems”onpage51

Thesymptom-to-FRUindexinthissectionlistssymptomsanderrorsandtheirpossiblecauses.Themost
likelycauseislistedrst,inboldfacetype.

Note:DotheFRUreplacementorotheractionsinthesequenceshowninthecolumnheaded“FRUor
action,insequence. ”IfreplacingaFRUdoesnotsolvetheproblem,puttheoriginalpartbackinthe
computer.DonotreplaceanondefectiveFRU.

Thisindexcanalsohelpyoudetermine,duringregularservicing,whatFRUsarelikelytoneedtobe
replacednext.

AnumericerrorisdisplayedforeacherrordetectedinPOSTorsystemoperation.Inthedisplays,ncan
beanynumber.

Ifnonumericcodeisdisplayed,checkthenarrativedescriptionsofsymptoms.Ifthesymptomisnot
describedthere,goto“Intermittentproblems”onpage51

Note:ForadevicenotsupportedbydiagnosticcodesintheThinkPadNotebooks,seethemanualforthatdevice.

.

44HardwareMaintenanceManual

Numericerrorcodes

Table2.Numericerrorcodes

Symptomorerror

0175

BadCRC1,stopPOSTtask-TheEEPROMchecksumis
notcorrect.

0176

SystemSecurity-Thesystemhasbeentamperedwith.

0177

BadSVPdata,stopPOSTtask-Thechecksumofthe
supervisorpasswordintheEEPROMisnotcorrect.

0182

BadCRC2.EntertheThinkPadSetupprogramandload
Setupdefaults.-ThechecksumoftheCRS2settingin
theEEPROMisnotcorrect.

0185

Badstartupsequencesettings.EntertheThinkPadSetup
programandloadSetupdefaults.

0187

EAIAdataaccesserror-TheaccesstoEEPROMisfailed.

0188

InvalidRFIDSerializationInformationArea.

0189

InvalidRFIDcongurationinformationarea-TheEEPROM
checksumisnotcorrect.

0190

Criticallow-batteryerror

0191

SystemSecurity-InvalidRemoteChangerequested.

0192

SystemSecurity-EmbeddedSecurityhardwaretamper
detected.

0193

RFantennahasbeenremoved

0194

Thecomputerhasbeencarriedthroughasecuritygate

0195

Securityhardwaretamperdetected

0196

Securityhardwareremoved

FRUoraction,insequence

Systemboard.

1.RuntheThinkPadSetupprogram,andsavethe
currentsettingbypressingF10.

2.Systemboard.

Systemboard.

1.RuntheThinkPadSetupprogram.PressF9,and
Entertoloadthedefaultsetting.Thensavethe
currentsettingbypressingF10.

2.Systemboard.

1.RuntheThinkPadSetupprogram.PressF9,and

Entertoloadthedefaultsetting.Thensavethe
currentsettingbypressingF10.

Systemboard.

Systemboard.

Systemboard.

1.Chargethebatterypack.

2.Batterypack.

1.RuntheThinkPadSetupprogram,andthensave

currentsettingbypressingF10.

2.Systemboard.

Systemboard.

Enterthesupervisorpassword.

Enterthesupervisorpassword.

1.EntertheThinkPadSetupprogrambyentering
supervisorpassword,andselectPassword➙
SecurityChip➙ClearSecurityChiptoclearthis
error.

2.Securitychip.

3.Systemboard.

1.EntertheThinkPadSetupprogrambyentering

supervisorpassword,andselectPassword➙
SecurityChip➙ClearSecurityChiptoclearthis
error.

2.Securitychip.

3.Systemboard.

Chapter4.Relatedserviceinformation45

Table2.Numericerrorcodes(continued)

Symptomorerror

0197

Invalidremotechangerequested.

0199

SystemSecurity-Securitypasswordretrycount
exceeded.

01C8

Twoormoremodemdevicesarefound.Removeallbut
oneofthem.Press<Esc>tocontinue.

01C9

TwoormoreEthernetdevicesarefound.Removeallbut
oneofthem.Press<Esc>tocontinue.

01C9

MorethanoneEthernetdevicesarefound.Removeone
ofthem.Press<Esc>tocontinue.

01CA

MorethanoneWirelessLANdevicesarefound.Remove
oneofthem.

0200

Harddiskerror-Theharddiskisnotworking.

021x

Keyboarderror.

0220

Monitortypeerror-Monitortypedoesnotmatchtheone
speciedinCMOS.

0230

ShadowRAMerror-ShadowRAMfailsatoffsetnnnn.

0231

SystemRAMerror-SystemRAMfailsatoffsetnnnn.

0232

ExtendedRAMerror-ExtendedRAMfailsatoffsetnnnn.

0250

Systembatteryerror-Systembatteryisdead.

0251

SystemCMOSchecksumbad-Defaultconguration
used.

0252

Passwordchecksumbad-Thepasswordiscleared.

0260

Systemtimererror.

FRUoraction,insequence

Theremotecongurationforthesecuritychiphas
failed.Conrmtheoperationandtryagain.

1.RuntheThinkPadSetupprogram,andthensave
thecurrentsettingbypressingF10.

2.Systemboard.

1.RemoveeitheraMini-PCICardoramodem

daughtercard.Otherwise,pressEsctoignore
thewarningmessage.

2.Systemboard.

1.RemoveeitheraMiniPCIEthernetcardoran

Ethernetdaughtercard.Otherwise,pressEscto
ignorethewarningmessage.

2.Systemboard.

1.RemovetheEthernetdevicethatyouinstalled;or

pressEsctoignorethewarningmessage.

2.Systemboard.

1.RemovethewirelessLANdevicethatyou
installed.

2.Systemboard.

1.Reseattheharddiskdrive.

2.LoadSetupDefaultsintheThinkPadSetupprogram.

3.Harddiskdrive.

4.Systemboard.

Runinteractivetestsofthekeyboardandtheauxiliary
inputdevice.

LoadSetupDefaultsintheThinkPadSetupprogram.

Systemboard.

1.DIMM.

2.Systemboard.

1.DIMM.

2.Systemboard.

1.Chargethebackupbatteryformorethan8hours

byconnectingtheacpoweradapter.

2.ReplacethebackupbatteryandruntheThinkPad
Setupprogramtoresetthetimeanddate.

1.Chargethebackupbatteryformorethan8hours

byconnectingtheacpoweradapter.

2.ReplacethebackupbatteryandruntheThinkPad
Setupprogramtoresetthetimeanddate.

ResetthepasswordbyrunningtheThinkPadSetup
program.

1.Chargethebackupbatteryformorethan8hours
byconnectingtheacpoweradapter.

2.ReplacethebackupbatteryandruntheThinkPad
Setupprogramtoresetthetimeanddate.

3.Systemboard.

46HardwareMaintenanceManual

Table2.Numericerrorcodes(continued)

Symptomorerror

0270

Real-timeclockerror.

0271

Dateandtimeerror-Neitherthedatenorthetimeisset
inthecomputer.

0280

Previousbootincomplete-Defaultcongurationused.

02B2

IncorrectdriveAtype.

02D0

Systemcacheerror.

02F0

CPUID:xxFailed.

02F4

EISACMOSnotwritable.

02F5

DMAtestfailed.

02F6

SoftwareNMIfailed

02F7

Fail-safetimerNMIfailed

1801

Attacheddockingstationisnotsupported

1802

Unauthorizednetworkcardispluggedin-Turnoffand
removetheminiPCInetworkcard.

1803

Unauthorizeddaughtercardispluggedin-T urnoffand
removethedaughtercard.

1804

UnauthorizedWANcardispluggedin-Poweroffand
removetheWANcard.

1805

UnauthorizedWirelessUSBcardispluggedin-Poweroff
andremovetheWirelessUSBcard.

FRUoraction,insequence

1.Chargethebackupbatteryformorethan8hours

byconnectingtheacpoweradapter.

2.ReplacethebackupbatteryandruntheThinkPad

Setupprogramtoresetthetimeanddate.

3.Systemboard.

RuntheThinkPadSetupprogramtoresetthetime
anddate.

1.Load“SetupDefault”intheThinkPadSetup

program.

2.DIMM.

3.Systemboard.

1.Diskettedrive.

2.ExternalFDDcable.

3.I/Ocard.

1.CPU.

2.Systemboard.

1.LoadSetupDefaultsintheThinkPadSetup

program.

2.Replacethebackupbattery.

3.Systemboard.

1.DIMM.

2.Systemboard.

1.DIMM.

2.Systemboard.

1.DIMM.

2.Systemboard.

Shutdownthecomputerandremoveitfromthe
dockingstation.

1.RemoveMiniPCInetworkcard.

2.Systemboard.

1.Removethedaughtercardthatyouinstalled.

2.Systemboard.

1.RemovetheWANcardthatyouinstalled.

2.Systemboard.

1.RemovetheWirelessUSBcardthatyouinstalled.

2.Systemboard.

Chapter4.Relatedserviceinformation47

Table2.Numericerrorcodes(continued)

Symptomorerror

1810

Harddiskpartitionlayouterror.

1820

Morethanoneexternalngerprintreaderisattached.
Poweroffandremoveallbutthereaderthatyousetup
withinyourmainoperatingsystem.

1830

Invalidmemoryconguration-Poweroffandinstalla
memorymoduletoSlot-0orthelowerslot.

2000

HardDriveActiveProtectionsensordiagnostics
failed.Press<Esc>tocontinue.Press<F1>toenter
SETUP

2010

Warning:Y ourinternalharddiskdrive(HDD)maynot
functioncorrectlyonthissystem.EnsurethatyourHDD
issupportedonthissystemandthatthelatestHDD
rmwareisinstalled.

201x

Thesolidstatedriveyouhaveinstalledhasnotpassed
qualicationforuseinthiscomputer.Usingthisdrivemay
causecompatibilityissuesandpotentialissueswithdata
integrity,includingdataloss.Press<Esc>tocontinue.

2100

InitializationerroronHDD0(Mainharddiskdrive)

FRUoraction,insequence

1.IftheAccessPredesktopAreahasbeenpreviously
disabled,thengototheThinkPadSetupprogram
bypressingF1toopentheThinkPadSetup
program.SelectSecurity➙PredesktopArea
➙AccessPredesktopArea.Setthisitemto
Disabled.Saveandexit.

2.IftheAccessPredesktopAreahasnotbeen
previouslydisabled,pressEntertoloadAccess
PredesktopArea.ThenrunRECOVERTOFACTORY
CONTENTSinAccessPredesktopArea.

3.Ifitem2failed,pressF3intheWelcomescreenin
RECOVERTOFACTORYCONTENTS.RunFDISK,
andthendeleteallpartitions.RunRECOVERTO
FACTORYCONTENTSinAccessPredesktopArea
again.

4.Ifitem3failed,selectCD-ROMbootinStartupin
AccessPredesktopArea.BootfromtheRecovery
CDandperformfullrecoveryfromit.

5.Ifitem4failed,replacetheharddiskdrive.

Removeallbutthereaderthatyousetupforthe
authentication.

InstallDIMMinSlot-0,butnotinSlot-1.
Note:FortheconstructionoftheDIMMslot,see“1040

DIMM”onpage66

1.Undockdockingstationorportreplicatorifitis
attachedtotheThinkPadNotebook.

2.PlacetheThinkPadNotebookonahorizontalsurface.
Donotapplyanyphysicalshocktothecomputer.

3.RunDiagnostics➙ThinkPadDevices➙HDD
ActiveProtectionT est.

Informthefollowinginformationtothecustomer:Ifinthe
primarybaythecustomerisusinganon-Lenovohard
diskdrive(HDD),whichisnotsupportedbythissystem,
withtheriskinmind,thecustomercanstilluseitby
pressingESC.Ifintheprimarydrivebaythecustomeris
usingasupportedLenovoHDDwithanoldrmware,the
customerneedstoupdateitsrmwaretothelatest.The
latestversionisavailableat
http://www.lenovo.com/support

Informthefollowinginformationtothecustomer:Ifthe
customerisusinganonqualiedSSDwhichisnot
supportedbythissystem,withtheriskinmind,the
customercanstilluseitbypressingESC.Locationofthe
SSDisdesignatedasbelow:

2010:HDD0(inHDDslot-0)
2011:HDD1(inHDDslot-1)
2012:Ultrabay™withHDDadapter

1.Reseattheharddiskdrive.

2.Mainharddiskdrive.

3.Systemboard.

.

48HardwareMaintenanceManual

Table2.Numericerrorcodes(continued)

Symptomorerror

2102

InitializationerroronHDD1(Ultrabayharddiskdrive)

2110

ReaderroronHDD0(Mainharddiskdrive)

2112

ReaderroronHDD1(Ultrabayharddiskdrive)

Errormessages

Table3.Errormessages

FRUoraction,insequence

1.Reseattheharddiskdrive.

2.Ultrabayharddiskdrive.

3.Systemboard.

1.Reseattheharddiskdrive.

2.Mainharddiskdrive.

3.Systemboard.

1.Reseattheharddiskdrive.

2.Ultrabayharddiskdrive.

3.Systemboard.

Symptomorerror

Deviceaddressconict.

Allocationerrorfordevice.

Failingbits:nnnn.1.DIMM.

Invalidsystemcongurationdata.

I/OdeviceIRQconict.1.Load“SetupDefaults”intheThinkPadSetup

Hibernationerror.1.Restorethesystemcongurationtowhatitwas

Fanerror.1.Fan.

Thermalsensingerror.

Cannotbootfromanydevice.Checkthestatusofdevicewhichyouwanttoboot

FRUoraction,insequence

1.Load“SetupDefaults”intheThinkPadSetup

program.

2.Backupbattery.

3.Systemboard.

1.Load“SetupDefaults”intheThinkPadSetup

program.

2.Backupbattery.

3.Systemboard.

2.Systemboard.

1.DIMM.

2.Systemboard.

program.

2.Backupbattery.

3.Systemboard.

beforethecomputerenteredhibernationmode.

2.Ifmemorysizehasbeenchanged,re-createthe

hibernationle.

2.Thermalgrease.

3.Systemboard.

Systemboard.

from.

Devicenotfound.

1.Thedeviceyouwanttobootfrom.

2.Systemboard.

DeviceError.

1.Thedeviceyouwanttobootfrom.

2.Systemboard.

Novalidoperatingsystem.

Chapter4.Relatedserviceinformation49

Table3.Errormessages(continued)

Symptomorerror

Beepsymptoms

Table4.Beepsymptoms

FRUoraction,insequence

1.Checkthattheoperatingsystemhasnofailureandis
installedcorrectly.

2.Reinstalltheoperationsystem.

Excludedfrombootorder.

•EntertheThinkPadSetupprogramandaddthedevice
inbootorder.

Symptomorerror

Onebeepandablank,unreadable,orashingLCD.1.ReseattheLCDconnector.

Onelongandtwoshortbeeps,andablankorunreadable
LCD.

Twoshortbeepswitherrorcodes.

Twoshortbeepsandablankscreen.

Twoormorebeeps,oracontinuousbeep.Operating
systemstartssuccessfully.

Threeshortbeeps,pause,threemoreshortbeeps,and
oneshortbeep.

Oneshortbeep,pause,threeshortbeeps,pause,three
moreshortbeeps,andoneshortbeep.

Onlythecursorappears.

Fourcyclesoffourshortbeepsandablankscreen.

Fiveshortbeepsandablankscreen.

FRUoraction,insequence

2.LCDassembly.

3.ExternalCRT .

4.Systemboard.

1.Systemboard.

2.LCDassembly.

3.DIMM.

POSTerror.See“Numericerrorcodes”onpage45.

1.Systemboard.

2.DIMM.

Ifamini-PCIEthernetcardisinstalled,conrmthatAlert
OnLAN2intheThinkPadSetupprogramisdisabled.

1.DIMM.

2.Systemboard.

Reinstalltheoperatingsystem.

Systemboard(securitychip)

Systemboard

No-beepsymptoms

Table5.No-beepsymptoms

Symptomorerror

Nobeep,power-onindicatoron,LCDblank,andno
POST.

Nobeep,power-onindicatoron,andLCDblankduring
POST.

Thepower-onpasswordpromptappears.Apower-onpasswordorasupervisorpasswordisset.

Thehard-diskpasswordpromptappears.Ahard-diskpasswordisset.T ypethepasswordand

50HardwareMaintenanceManual

FRUoraction,insequence

1.Makesurethateveryconnectorisconnected
tightlyandcorrectly.

2.DIMM.

3.Systemboard.

1.ReseatDIMM.

2.Systemboard.

TypethepasswordandpressEnter.

pressEnter.

LCD-relatedsymptoms

Important:TheTFTLCDforthenotebookcomputercontainsmanythin-lmtransistors(TFTs).Thepresenceofa

smallnumberofdotsthataremissing,discolored,oralwayslightedischaracteristicofTFTLCDtechnology,but
excessivepixelproblemscancauseviewingconcerns.

IftheLCDyouareservicinghastwoorlessvisibledefectivepixels,itshouldnotbeconsideredfaulty.However,ifthe
LCDhasthreeormorevisibledefectivepixels,itwillbedeemedasdefectivebyLenovoanditshouldbereplaced.

Notes:

•ThispolicyappliestoallThinkPadNotebookspurchasedon1January,2008orlater.

•LenovowillnotprovidereplacementiftheLCDiswithinspecicationaswecannotguaranteethatany
replacementLCDwillhavezeropixeldefects.

•OnepixelconsistsofR,G,Bsub-pixels.

Table6.LCD-relatedsymptoms

Symptomorerror

Nobeep,power-onindicatoron,andablankLCDduring
POST.

•LCDbacklightnotworking.

•LCDtoodark.

•LCDbrightnesscannotbeadjusted.

•LCDcontrastcannotbeadjusted.

•LCDscreenunreadable.

•Charactersmissingpixels.

•Screenabnormal.

•Wrongcolordisplayed.

HorizontalorverticallinesdisplayedonLCD.LCDassembly.

FRUoraction,insequence

Systemboard.

1.ReseattheLCDconnectors.

2.LCDassembly.

3.Systemboard.

1.Seeimportantnotefor“LCD-relatedsymptoms. ”

2.ReseatallLCDconnectors.

3.LCDassembly.

4.Systemboard.

Intermittentproblems

Intermittentsystemhangproblemscanbeduetoavarietyofcausesthathavenothingtodowithahardware
defect,suchascosmicradiation,electrostaticdischarge,orsoftwareerrors.FRUreplacementshouldbe
consideredonlywhenaproblemrecurs.

Whenanalyzinganintermittentproblem,dothefollowing:

1.Runthediagnostictestforthesystemboardinloopmodeatleast10times.

2.Ifnoerrorisdetected,donotreplaceanyFRUs.

3.Ifanyerrorisdetected,replacetheFRUshownbytheFRUcode.Rerunthetesttoverifythatno
moreerrorsexist.

Undeterminedproblems

Ifthediagnostictestsdidnotidentifytheadapterordevicethathasfailed,ifwrongdevicesareinstalled,
orifthesystemsimplyisnotoperating,followtheseprocedurestoisolatethefailingFRU(donotisolate
FRUsthathavenodefects).

Verifythatallattacheddevicesaresupportedbythecomputer.

Verifythatthepowersupplybeingusedatthetimeofthefailureisoperatingcorrectly.(See“Powersystem
checkout”onpage35

1.Turnoffthecomputer.

2.VisuallycheckeachFRUfordamage.ReplaceanydamagedFRU.

.)

Chapter4.Relatedserviceinformation51

3.Removeordisconnectallofthefollowingdevices:
a.Non- ThinkPaddevices
b.Devicesattachedtothedockingstationortheportreplicator
c.Printer,mouse,andotherexternaldevices
d.Batterypack
e.Harddiskdrive
f.Externaldiskettedriveoropticaldrive
g.DIMM
h.PCCards

4.Turnonthecomputer.

5.Determinewhethertheproblemhasbeensolved.

6.Iftheproblemdoesnotrecur,reconnecttheremoveddevicesoneatatimeuntilyoundthefailingFRU.

7.Iftheproblemremains,replacethefollowingFRUsoneatatime(donotreplaceanondefectiveFRU):
a.Systemboard
b.LCDassembly

52HardwareMaintenanceManual

Chapter5.Statusindicators

56

Thischapterpresentsthesystemstatusindicatorsthatshowthestatusofthecomputer.

©CopyrightLenovo2012

53

Table7.Statusindicators

R

IndicatorMeaning

1

WirelessLANstatus

Green:

ThewirelessLANfeatureison,andtheradiolinkisreadyforuse,
orthedataisbeingtransmitted.

Blinking

Dataisbeingtransmitted(forsomemodels).

green:

2

Wirelessstatus

Green:WirelessPAN(BluetoothwirelessorWirelessUSB)isoperational.

ThisindicatorisonwhenWirelessP ANisonandnotinsuspend
mode,orthedataisbeingtransmitted.

Blinking

Dataisbeingtransmitted(forsomemodels).

green:

3

Driveinuse

Green:

Dataisbeingreadfromorwrittentotheharddiskdrive,the
diskettedrive,orthedriveintheSerialUltrabaySlimdevice.When
thisindicatorison,donotputthecomputerintosleep(standby)
modeorturnoffthecomputer.

Note:Donotmovethesystemwhilethegreendrive-in-uselightison.Suddenphysical
shockcouldcausedriveerrors.

4

Fingerprintreader
status

Green:

Blinking

Thengerprintreaderisreadytoswipe.

Thengerprintisbeingauthenticatedorhasbeenauthenticated.

green:

Blinking

Thengerprintcouldnotbeauthenticated.

amber:

5

Batterystatus

Green:

Thebatteryisbeingchargedwhenitschargelevelisbetween
80%and100%.Orthebatteryisbeingdischargedwhenits
chargelevelisbetween0%and80%.

Blinkinggreen:

Thebatterychargelevelisbetween20%and80%,andthe
batteryisbeingcharged.

Orange:

Thebatterychargelevelisbetween5%and20%,andthe
batteryisbeingdischarged.

Blinkingorange
(slow):

Blinkingorange
(rapid):

Thebatterychargelevelisbetween5%and20%,andthe
batteryisbeingcharged.

Thebatterychargelevelisbetween0%and5%,andthebattery
isbeingcharged.

6

Sleep(standby)
status

Green:Thecomputerisinsleep(standby)mode.

Blinking
green:

Thecomputerisenteringsleep(standby)modeorhibernationmode,
orisresumingnormaloperation.

54HardwareMaintenanceManual

Chapter6.Fnkeycombinations

ThefollowingtableshowsthefunctionofeachcombinationofFnwithafunctionkey.

Table8.Fnkeycombinations

KeycombinationDescription

Fn+F1Reserved.

Fn+F2Lockthecomputer.

Fn+F3

Fn+F4

Fn+F5

Fn+F6

Fn+F7

Selectapowerplan(inWindowsXP ,powerscheme)thathasbeencreatedbyPowerManager,
oradjustthepowerlevelbyusingtheslidercontrol.Whenyoupressthiscombination,a
panelforselectingapowerplan(powerscheme)appears.

Notes:

1.T ousetheFn+F3keycombination,youmusthavetheThinkPadPMdevicedriver
installedonthecomputer.

2.IfyouhaveloggedonwithanadministratoruserID,andyoupressFn+F3,thepanelfor
selectingapowerplan(powerscheme)appears.Ifyouhaveloggedonwithanotheruser
ID,andyoupressFn+F3,thepaneldoesnotappear.

3.Y oucannotturnoffthecomputerdisplaybypressingFn+F3.

Putthecomputerinsleep(standby)mode.Toreturntonormaloperation,presstheFnkey
only,withoutpressingafunctionkey.

Notes:

1.T ousetheFn+F4keycombination,youmusthavetheThinkPadPMdevicedriver
installedonthecomputer.

2.Ifyouwanttousethecombinationtoputthecomputerintohibernationmodeor
do-nothingmode(inWindowsXP,shutthecomputerdownorshowthepanelforturning
offthecomputer),changethesettingsinthePowerManager.

Enableordisablethebuilt-inwirelessnetworkingfeaturesandtheBluetoothfeatures.Ifyou
pressFn+F5,alistofwirelessfeaturesisdisplayed.Youcanquicklychangethepowerstate
ofeachfeatureinthelist.
Notes:IfyouwanttouseFn+F5toenablethewirelessfeature,thefollowingdevicedrivers
mustbeinstalledonthecomputerbeforehand:

•ThinkPadPowerManagementdriver

•OnScreenDisplayUtility

•Wirelessdevicedrivers

Changethecameraandaudiosettings.

Applyapresentationschemedirectly,withnoneedtostartPresentationDirector.

©CopyrightLenovo2012

TodisablethisfunctionandusetheFn+F7keycombinationforswitchingadisplayoutput
location,startPresentationDirector,andchangethesettings.

Note:IfthecomputerisaWindows7model,itdoesnotsupportpresentationschemes,but
theFn+F7combinationisavailableforswitchingadisplayoutputlocation.

ForWindows7:

Switchadisplayoutputlocation

•Computerdisplayonly(LCD)

•Computerdisplayandexternalmonitor(sameimage)

•Computerdisplayandexternalmonitor(extendeddesktop)

•Externalmonitoronly

55

Table8.Fnkeycombinations(continued)

KeycombinationDescription

Note:T oswitchbetweenthecomputerdisplayandanexternalmonitor,theWin+Pkey

combinationisalsoavailable.

ForWindowsVistaandWindowsXP:

Switchadisplayoutputlocation

•Externalmonitor

•Computerdisplay(LCD)andexternalmonitor

•Computerdisplay(LCD)

Notes:

1.Thisfunctionisnotsupportedifdifferentdesktopimagesaredisplayedonthecomputer
displayandtheexternalmonitor(theExtenddesktopfunction).

2.ThisfunctiondoesnotworkwhileaDVDmovieoravideoclipisplaying.

Toenablethisfunction,startPresentationDirector,andchangetheFn+F7settings.

Note:MultipleuserscanlogontoasingleoperatingsystembyusingdifferentuserIDs.Each
userneedstochangethesettings.

Fn+F8

Fn+F9

Fn+F10Reserved.

Fn+F11Reserved.

Fn+F12Putthecomputerintohibernationmode.T oreturntonormaloperation,pressthepower

Fn+HomeThecomputerdisplaybecomesbrighter.

Fn+EndThecomputerdisplaybecomesdimmer.

Fn+SpacebarEnabletheFullScreenMagnierfunction.

Fn+PrtScHasthesamefunctionastheSysRqkey.

Fn+ScrLk

Fn+Pause

Fn+cursorkeys

Changethesettingsoftheinputdevice.

OpentheThinkPadEasyEjectUtilityscreen.Buttonsforthefollowingchoicesaredisplayed:

•EjectThinkPadPCfromUltraBase:ThisbuttonisdisplayedonlyiftheThinkPad
computerhasbeenattachedtoaThinkPadX200UltraBase.Thecomputercanbe
detachedfromtheThinkPadX200UltraBase.

•RunEasyEjectActions:Thisbuttonisusedtoselect,stop,orremoveexternaldevices
connectedtotheThinkPadcomputer.

•CongureEasyEjectActions:OpenstheThinkPadEasyEjectUtilitymainwindow.

•Fn+F9Settings:ConguresthesettingsfortheFn+F9function.

Note:IfthecomputerisaWindows7model,itdoesnotsupporttheEasyEjectUtilityfunction.

buttonforlessthanfourseconds.
Note:TouseFn+F12forhibernation,youmusthavetheThinkPadPMdevicedriverinstalled
onthecomputer.

Enableordisablethenumerickeypad.

HasthesamefunctionastheBreakkey.

ThesekeycombinationsworkwithWindowsMediaPlayer.Fn+downarrowkeyworksforthe
PlayorPausebutton,Fn+uparrowkeyfortheStopbutton,Fn+rightarrowkeyfortheNext
Trackbutton,andFn+leftarrowkeyforthePreviousT rackbutton.

56HardwareMaintenanceManual

Chapter7.FRUreplacementnotices

ExternalCRUstatementtocustomers:

Someproblemswithyourproductcanberesolvedwithareplacementpartyoucaninstallyourself,called
a“CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasSelf-serviceCRUsandothers
aredesignatedasOptional-serviceCRUs.InstallationofSelf-serviceCRUsisyourresponsibility;youmay

requestthatLenovoinstallsanOptional-serviceCRUaccordingtothewarrantyserviceforyourproduct.

WhereyouareinstallingtheCRU,LenovowillshiptheCRUtoyou.CRUinformationandreplacement
instructionsareshippedwithyourproductandareavailablefromLenovoatanytimeuponrequest.Youmay
ndalistofCRUsinthepublicationsthatshipwithyourproductorathttp://www.lenovo.com/CRUs.You
mayberequiredtoreturnthedefectivepartthatisreplacedbytheCRU.Whenreturnisrequired:(1)return
instructions,aprepaidshippinglabel,andacontainerwillbeincludedwiththereplacementCRU;and(2)you
maybechargedforthereplacementCRUifLenovodoesnotreceivethedefectivepartwithinthirty(30)days
ofyourreceiptofthereplacementCRU.SeeyourLenovoLimitedWarrantydocumentationforfulldetails.

Thischapterpresentsnoticesrelatedtoremovingandreplacingparts.Readthischaptercarefullybefore
replacinganyFRU.

Screwnotices

Loosescrewscancauseareliabilityproblem.IntheThinkPadnotebookcomputer,thisproblemisaddressed
withspecialnylon-coatedscrewsthathavethefollowingcharacteristics:

•Theymaintaintightconnections.

•Theydonoteasilycomeloose,evenwithshockorvibration.

•Theyarehardertotighten.

•Eachoneshouldbeusedonlyonce.

Dothefollowingwhenyouservicethismachine:

•Keepthescrewkitinyourtoolbag.Forthepartnumberofthescrewkit,see“Miscellaneousparts”on
page131.

•Itisrecommendedtousenewscrews.

•Itisrecommendedtouseeachscrewonlyonce.

•Useatorquescrewdriverifyouhaveone.

Tightenscrewsasfollows:

•Plastictoplastic

Turnanadditional90degreesafterthescrewheadtouchesthesurfaceoftheplasticpart:

•Logiccardtoplastic

Turnanadditional180degreesafterthescrewheadtouchesthesurfaceofthelogiccard:

©CopyrightLenovo2012

57

•T orquedriver

Ifyouhaveatorquedriver,refertotheTorquecolumninthescrewinformationtableforeachstep.

•Makesurethatyouusethecorrectscrew.Itisrecommendedtousenewscrewsforreplacements.If
youhaveatorquescrewdriver,tightenallscrewsrmlytothetorquespeciedinthescrewinformation
tableforeachstep.

•Ensuretorquescrewdriversarecalibratedcorrectlyfollowingcountryspecications.

Retainingserialnumbers

Thissectionincludesthefollowingdescriptions:

•“Restoringtheserialnumberofthesystemunit”onpage58

•“RetainingtheUUID”onpage59

•“ReadingorwritingtheECAinformation”onpage59

Restoringtheserialnumberofthesystemunit

Whenthecomputerwasmanufactured,theEEPROMonthesystemboardwasloadedwiththeserial
numbersofthesystemandallmajorcomponents.Thesenumbersneedtoremainthesamethroughout
thelifeofthecomputer.

Ifyoureplacethesystemboard,youmustrestoretheserialnumberofthesystemunittoitsoriginalvalue.

Beforereplacingthesystemboard,savetheoriginalserialnumberbydoingthefollowing:

1.InstalltheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe
computer.

2.Fromthemainmenu,select1.SetSystemIdentication.

3.Select2.ReadS/NdatafromEEPROM.

Theserialnumberofeachdeviceinyourcomputerisdisplayed;theserialnumberofthesystemunitis
listedasfollows:

•20:Serialnumber

Writedownthatnumber.

Note:Theserialnumberofthesystemunitisalsowrittenonthelabelattachedtothebottomofthecomputer.

Afteryouhavereplacedthesystemboard,restoretheserialnumberbydoingthefollowing:

1.InstalltheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlaterandrestartthe
computer.

2.Fromthemainmenu,select1.SetSystemIdentication.

3.Select1.AddS/NdatafromEEPROM.Followtheinstructionsonthescreen.

IftheMTMandProductIDnumbersdifferfromeachotherontherearlabel,usewhatisshownforthe
ProductIDeld.Seeexamplebelow:

58HardwareMaintenanceManual

MTMonrearlabel:

TTTT-CTOS/NSSSSSSS

ProductIDonrearlabel:

Intheexample,theSerialNumbertobeinputis“1STTTTMMMSSSSSSS”.

TTTT-MMM(UsethisnumberwhensettingSerial
Number)

RetainingtheUUID

TheUniversallyUniqueIdentier(UUID)isa128-bitnumberuniquelyassignedtoyourcomputerat
productionandstoredintheEEPROMofyoursystemboard.Thealgorithmthatgeneratesthenumberis
designedtoprovideuniqueIDsuntiltheyearA.D.3400.Notwocomputersintheworldhavethesame
number.

Whenyoureplacethesystemboard,youmustsettheUUIDonthenewsystemboardasfollows:

1.InstalltheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe
computer.

2.Fromthemainmenu,select4.AssignUUID.AnewUUIDiscreatedandwritten.IfavalidUUIDalready
exists,itisnotoverwritten.

ReadingorwritingtheECAinformation

InformationonEngineeringChangeAnnouncements(ECA)arestoredintheEEPROMofthesystemboard.
TheelectronicstorageofthisinformationsimpliestheproceduretocheckiftheECAhasbeenpreviously
appliedtoamachine.ThemachinedoesnotneedtobedisassembledtocheckfortheECAapplication.

TocheckwhatECAshavebeenpreviouslyappliedtothemachine,usetheECAInformationRead/Write
functionontheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater.

1.InserttheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe
computer.

2.Fromthemainmenu,select6.SetECAInformation.

3.ToreadECAinformation,select2.ReadECA/reworknumberfromEEPROMandfollowthe
instruction.

4.Toreadboxbuilddate,select5.ReadboxbuilddatefromEEPROM,andfollowtheinstructionon
thescreen.

AfteranECAhasbeenappliedtothemachine,theEEPROMmustbeupdatedtoreecttheECA's
application.UsetheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlatertoupdatethe
EEPROM.

Note:OnlytheECAnumberisstoredintheEEPROM.ThemachinetypeoftheECAisassumedbethesame
asthemachinetypeofthemachinethathadtheECAappliedtoit.

1.InserttheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe
computer.

2.Fromthemainmenu,select6.SetECAInformation.

3.TowriteECAinformation,select1.WriteECA/reworknumberfromEEPROM,andfollowthe
instruction.

4.Towriteboxbuilddate,select4.WriteboxbuilddatefromEEPROM,andfollowtheinstructionon
thescreen.

Ifthesystemboardisbeingreplaced,trytoreadtheECAinformationfromtheoldsystemboardandtransfer
theinformationtothenewsystem.Ifthesystemboardisinoperable,thiswillnotbepossible.

Chapter7.FRUreplacementnotices59

60HardwareMaintenanceManual

Chapter8.RemovingandreplacingaFRU

ExternalCRUstatementtocustomers:

Someproblemswithyourproductcanberesolvedwithareplacementpartyoucaninstallyourself,called
a“CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasSelf-serviceCRUsandothers
aredesignatedasOptional-serviceCRUs.InstallationofSelf-serviceCRUsisyourresponsibility;youmay

requestthatLenovoinstallsanOptional-serviceCRUaccordingtothewarrantyserviceforyourproduct.

WhereyouareinstallingtheCRU,LenovowillshiptheCRUtoyou.CRUinformationandreplacement
instructionsareshippedwithyourproductandareavailablefromLenovoatanytimeuponrequest.Youmay
ndalistofCRUsinthepublicationsthatshipwithyourproductorathttp://www.lenovo.com/CRUs.You
mayberequiredtoreturnthedefectivepartthatisreplacedbytheCRU.Whenreturnisrequired:(1)return
instructions,aprepaidshippinglabel,andacontainerwillbeincludedwiththereplacementCRU;and(2)you
maybechargedforthereplacementCRUifLenovodoesnotreceivethedefectivepartwithinthirty(30)days
ofyourreceiptofthereplacementCRU.SeeyourLenovoLimitedWarrantydocumentationforfulldetails.

ThischapterpresentsdirectionsanddrawingsforuseinremovingandreplacingaFRU.Besuretoobserve
thefollowinggeneralrules:

1.Donottrytoserviceanycomputerunlessyouhavebeentrainedandcertied.Anuntrainedpersonruns
theriskofdamagingparts.

2.BeforereplacinganyFRU,reviewChapter7“FRUreplacementnotices”onpage57.

3.BeginbyremovinganyFRUsthathavetoberemovedbeforereplacingthefailingFRU.AnysuchFRUs
arelistedatthetopofeachFRUreplacementpage.Removethemintheorderinwhichtheyarelisted.

4.FollowthecorrectsequenceinthestepsforremovingaFRU,asgiveninthedrawingsbythenumbers
insquarecallouts.

5.WhenturningascrewtoreplaceaFRU,turnitinthedirectionasgivenbythearrowinthedrawing.

6.WhenremovingaFRU,moveitinthedirectionasgivenbythearrowinthedrawing.

7.ToputthenewFRUinplace,reversetheremovalprocedureandfollowanynotesthatpertainto
replacement.Forinformationaboutconnectingandarranginginternalcables,seeChapter9“Locations”
onpage105.

8.WhenreplacingaFRU,usethecorrectscrew(s)asshownintheprocedures.

DANGER

BeforeremovinganyFRU,turnoffthecomputer,unplugallpowercordsfromelectricaloutlets,
removethebatterypack,andthendisconnectanyinterconnectingcables.

Attention:AfterreplacingaFRU,donotturnonthecomputeruntilyouhavemadesurethatallscrews,

springs,andothersmallpartsareinplaceandnonearelooseinsidethecomputer.Verifythisbyshaking
thecomputergentlyandlisteningforrattlingsounds.Metallicpartsormetalakescancauseelectrical
shortcircuits.

Attention:Thesystemboardissensitiveto,andcanbedamagedby,electrostaticdischarge.Before
touchingit,establishpersonalgroundingbytouchingagroundpointwithonehandorbyusingan
electrostaticdischarge(ESD)strap(P/N6405959).

©CopyrightLenovo2012

61

BeforeservicingThinkPadX220TabletandX220iTabletmodels

1

2

RemovingtheSIMcard:

SomemodelsoftheThinkPadX220TabletandX220iTabletyouareservicingmighthavetheSIMcardthatthe
customerhasbeeninstalled.

IfthecomputeryouareservicinghastheSIMcard,removeitbeforeyoustarttheservicing.

ToremovetheSIMcard,youneedtoremovethebatterypackrst.(See“1020Batterypack”onpage63.)

Afteryounishtheservicing,makesurethatyouinsertthecardbackintotheslotrmly.

Noticeondisconnectingacablefromaip-lockZIFconnector:

SomecablesusedinThinkPadX220TabletandX220iTabletmodelsareconnectedtoip-lockZIFconnectors.

Whendisconnectingacablefromaip-lockZIFconnector ,doasshowninthefollowinggure.

62HardwareMaintenanceManual

1010Digitizerpen

Removalstepsofdigitizerpen

1020Batterypack

Importantnoticeforreplacingabatterypack:

TheLenovoThinkVantageT oolboxandLenovoSolutionCenter(inWindows7)haveanautomaticbattery
diagnosticthatdeterminesifthebatterypackisdefective.AbatterypackFRUshouldnotbereplacedunless
thisdiagnosticshowsthatthebatteryisdefective.

Theonlyexceptiontothisisifthebatterypackisphysicallydamagedoracustomerisreportingapossible
safetyissue.

IfLenovoThinkVantageToolboxisnotinstalledinthecomputer,thecustomershoulddownloadthisprogram
beforeanon-physicallydamagedbatterypackisreplaced.Notethatthereplacementofaphysically
damagedbatterypackisnotcoveredbythewarranty.

DANGER

Useonlythebatteryspeciedinthepartslistforyourcomputer.Anyotherbatterycouldignite
orexplode.

Removalstepsofbatterypack

Slidetheleftbatterylatchtotheunlockedposition1,andthenholdtherightbatterylatchtotheunlocked
positionuntilyouremovethebattery2.

Chapter8.RemovingandreplacingaFRU63

1

2

2

Wheninstalling:

Installthebatterypackalongthesliderailsoftheslot.Makesurethattheleftbatteryreleaseleveris
inthelockedposition.

1030Harddiskdrive(HDD)andsolidstatedrive(SSD)

•“1020Batterypack”onpage63

Attention:

•Donotdroptheharddiskdriveorapplyanyphysicalshocktoit.Theharddiskdriveissensitiveto
physicalshock.Improperhandlingcancausedamageandpermanentlossofdata.

•Beforeremovingthedrive,havetheusermakeabackupcopyofalltheinformationonitifpossible.

•Neverremovethedrivewhilethesystemisoperatingorisinsuspendmode.

Removalstepsofharddiskdriveandsolidstatedrive

Note:Loosenthescrew1.

64HardwareMaintenanceManual

1

2

3

StepScrew(quantity)Color

4

1

Harddiskdrivescrew,M3×3mm,wafer-head,nylon-coated(1)

Torque

Black0.181Nm

(1.85kgfcm)

Chapter8.RemovingandreplacingaFRU65

5

HDDandHDDrubberrails:

6

6

6

6

SSDandSSDspacers:

Wheninstalling:

Rubberrailsontheharddiskdriveorspacersonthesolidstatedrivemustbeattachedtothereplacement
drive.Otherwisethedrivecannotbeinstalledproperly.

1040DIMM

Foraccess,removethisFRU:

•“1020Batterypack”onpage63

66HardwareMaintenanceManual

RemovalstepsofDIMM

2

1

1

ab

RemovetheDIMMslotcoverasshowninthefollowinggure.

Note:Loosenthescrews1.

Note:IfonlyoneDIMMisusedonthecomputeryouareservicing,thecardmustbeinstalledinSLOT -0

a,butnotinSLOT -1b.

Wheninstalling:

Chapter8.RemovingandreplacingaFRU67

InsertthenotchedendoftheDIMMintothesocket.PresstheDIMMrmly,andpivotituntilitsnapsinto

1

2

3

place.Makesurethatitisrmlyinstalledintheslotanddoesnotmoveeasily.

1050Hingecaps

Foraccess,removethisFRU:

•“1020Batterypack”onpage63

Removalstepsofhingecaps

OpentheLCDunit,andthenremovethehingecap.

1060Keyboard

Foraccess,removethisFRU:

•“1020Batterypack”onpage63

68HardwareMaintenanceManual

Removalstepsofkeyboard

Removethescrews1.

Step

1

Icon

Screw(quantity)Color

M2×6mm,wafer-head,nylon-coated(2)

Black0.181Nm

Torque

(1.85kgfcm)

Slightlypressthekeyboardandslideitalittlebitforward,inthedirectionshownbyarrow2,todetachthe
frontedgeofthekeyboardfromtheframe.Then,liftupthekeyboardinthedirectionshownbyarrow3.

Liftthekeyboardalittleinthedirectionshownbyarrow5,andthendetachtheconnector4.

Chapter8.RemovingandreplacingaFRU69

Wheninstalling:

1.Attachthekeyboardconnectorrmly.

2.Makesurethatthekeyboardedgeisundertheframeasshowninthefollowinggure.Thenpress
thekeystolatchthekeyboardrmlyinplace.

3.Gentlypressthekeyswithyourpalmsandslightlyslidethekeyboardtowardyouuntilitsnapsinto
position.

70HardwareMaintenanceManual

4.Securethekeyboardbytighteningthescrewsfromthebottomsideofthecomputer.

1070Palmrest

Foraccess,removetheseFRUsinorder:

•“1020Batterypack”onpage63

•“1060Keyboard”onpage68

Removalstepsofpalmrest

Step

1

Icon

Screw(quantity)Color

M2×6mm,wafer-head,nylon-coated(5)

Black0.181Nm

Chapter8.RemovingandreplacingaFRU71

Torque

(1.85kgfcm)

2

3

4

4

5

5

5

Wheninstalling:

Whenyouattachthepalmrest,doasfollows:

1.Attachthetouchpadconnectorrmlytothesystemboard.

2.Presstheleftandrighttopedgesofthepalmresttotitintoplace.

3.Pushthefrontsideofthepalmrestuntilitclicksintoplace.

4.ClosetheLCDcoverandturnthecomputerover.Andthenfastenthevescrewstosecurethepalmrest.

72HardwareMaintenanceManual

1080Backupbattery

DANGER

Useonlythebatteryspeciedinthepartslistforyourcomputer.Anyotherbatterycouldignite
orexplode.

Foraccess,removetheseFRUsinorder:

•“1020Batterypack”onpage63

•“1060Keyboard”onpage68

•“1070Palmrest”onpage71

Chapter8.RemovingandreplacingaFRU73

Removalstepsofbackupbattery

74HardwareMaintenanceManual

Wheninstalling:

Makesurethatthebatteryconnectorisattachedrmly.

1090PCIExpressMiniCardforwirelessLAN/WiMAX

Foraccess,removetheseFRUsinorder:

•“1020Batterypack”onpage63

•“1060Keyboard”onpage68

•“1070Palmrest”onpage71

RemovalstepsofPCIExpressMiniCardforwirelessLAN/WiMAX

Instep1,unplugthejacksbyusingtheremovaltoolantennaRFconnector(P/N:08K7159)orpickthe
connectorswithyourngersandgentlyunplugtheminthedirectionshownbythearrow.

Note:Somemodelsmighthavethreeantennacables.

Chapter8.RemovingandreplacingaFRU75

StepScrew(quantity)Color

2

M2×3.5mm,wafer-head,nylon-coated(1)Silver

Torque

0.181Nm
(1.85kgfcm)

Wheninstalling

•InmodelswithawirelessLANcardthathastwoantennaconnectors,plugthegraycableintothejack
labeledMAINorMonthecard,andtheblackcableintothejacklabeledAUXorA.Ifthecomputeryou
areservicinghasthreecables,putthewhitecableinthecableprotectiontube.

76HardwareMaintenanceManual

•InmodelswithawirelessLANcardthathasthreeantennaconnectors,plugthegraycable(MAIN)into
thejacklabeledTR1,thewhitecable(third)intothejacklabeledROorTR3,andtheblackcable(AUX)
intothejacklabeledTR2onthecard.

1100PCIExpressMiniCardforwirelessWAN

Foraccess,removetheseFRUsinorder:

•“1020Batterypack”onpage63

•“1060Keyboard”onpage68

•“1070Palmrest”onpage71

RemovalstepsofPCIExpressMiniCardforwirelessWAN

Instep1,unplugthejacksbyusingtheremovaltoolantennaRFconnector(P/N:08K7159)orpickthe
connectorswithyourngersandgentlyunplugtheminthedirectionofthearrow.

StepScrew(quantity)Color

2

M2×3.5mm,wafer-head,nylon-coated(1)Silver

Torque

0.181Nm
(1.85kgfcm)

Chapter8.RemovingandreplacingaFRU77

Wheninstalling:

Whenyouinstallthecard,plugtheredcableintothejacklabeledMAINonthecard,andthebluecableinto
thejacklabeledAUX.

IfthecomputeryouareservicingisthewirelessWAN-readymodel,puttheantennacablesinthecable
protectiontubeandplacethemasshowninthefollowinggure.

1110Bluetoothdaughtercard

Foraccess,removetheseFRUsinorder:

•“1020Batterypack”onpage63

•“1060Keyboard”onpage68

•“1070Palmrest”onpage71

78HardwareMaintenanceManual

RemovalstepsofBluetoothdaughtercard

StepScrew(quantity)Color

1

M2×3.5mm,wafer-head,nylon-coated(1)Silver

Wheninstalling:

Makesurethattheconnector2isattachedrmly.

1120Keyboardbezel

Foraccess,removetheseFRUsinorder:

•“1010Digitizerpen”onpage63

•“1020Batterypack”onpage63

•“1060Keyboard”onpage68

•“1070Palmrest”onpage71

Torque

0.181Nm
(1.85kgfcm)

Chapter8.RemovingandreplacingaFRU79

Removalstepsofkeyboardbezel

1

2

2

1

1

3

3

3

3

StepScrew(quantity)Color

1

2

StepScrew(quantity)Color

3

M2×6mm,wafer-head,nylon-coated(3)

M2×3.5mm,wafer-head,nylon-coated(2)Silver

M2×2mm,wafer-head,nylon-coated(4)

Torque

Black0.181Nm

(1.85kgfcm)

0.181Nm
(1.85kgfcm)

Torque

Black0.181Nm

(1.85kgfcm)

RotatetheLCDunitasshowninthefollowinggure.

80HardwareMaintenanceManual

4

Instep5,detachtheclaws.Thenremovethekeyboardbezelinthedirectionshownbyarrow6.

5

6

5

5

5

6

Attention:Whenyouservicethekeyboardbezel,avoidanykindofroughhandling.

Wheninstalling:

Makesurethatalltheclawsareattachedrmly.

1130LCDassembly

Foraccess,removetheseFRUsinorder:

•“1010Digitizerpen”onpage63

•“1020Batterypack”onpage63

•“1050Hingecaps”onpage68

•“1060Keyboard”onpage68

•“1070Palmrest”onpage71

•“1090PCIExpressMiniCardforwirelessLAN/WiMAX”onpage75

Chapter8.RemovingandreplacingaFRU81

•“1100PCIExpressMiniCardforwirelessWAN”onpage77

2

2

•“1120Keyboardbezel”onpage79

RemovalstepsofLCDassembly

StepScrew(quantity)Color

1

StepScrew(quantity)Color

2

M2.5×6mm,wafer-head,nylon-coated(2)

M2.5×6mm,wafer-head,nylon-coated(2)

Torque

Black0.392Nm

(4kgfcm)

Torque

Black0.392Nm

(4kgfcm)

Beforestep3,stripoffthetapessecuringtheantennacables,andreleasethecablesfromthecable
guidesoftheframe.

82HardwareMaintenanceManual

3

4

5

6

7

Wheninstalling:

•Makesurethatyouattachtheconnectorsrmly.

Chapter8.RemovingandreplacingaFRU83

•Makesurethatyouroutethecablescorrectlyandyoutapeupthecablesintheproperpositionsas
showninthefollowinggure.

•Whenyouroutethecables,makesurethattheyarenotsubjectedtoanytension.Tensioncouldcause
thecablestobedamagedbythecableguides,orawiretobebroken.

1140DC-inconnector,basecover,fan,digitizerpencase,andpen switchassembly

Foraccess,removetheseFRUsinorder:

•“1010Digitizerpen”onpage63

•“1020Batterypack”onpage63

•“1050Hingecaps”onpage68

•“1060Keyboard”onpage68

•“1070Palmrest”onpage71

•“1090PCIExpressMiniCardforwirelessLAN/WiMAX”onpage75

•“1100PCIExpressMiniCardforwirelessWAN”onpage77

•“1110Bluetoothdaughtercard”onpage78

•“1120Keyboardbezel”onpage79

•“1130LCDassembly”onpage81

RemovalstepsofDC-inconnector,basecover,fan,digitizerpencase,andpenswitchassembly

Removethetopshieldingassemblyatrst.

84HardwareMaintenanceManual

3

2

StepScrew(quantity)Color

4

4

4

4

1

2

M1.6x3+4.2Amm,shouldersocket-head,nylon-coated(1)

M2x3.5mm,wafer-head,nylon-coated(1)Silver

Torque

Black0.181Nm

(1.85kgfcm)

0.181Nm
(1.85kgfcm)

Chapter8.RemovingandreplacingaFRU85

StepScrew(quantity)Color

5

6

7

8

9

10

4

M2×3.5mm,wafer-head,nylon-coated(4)Silver

Wheninstalling:

Torque

0.181Nm
(1.85kgfcm)

Makesurethatthewirelessswitchisadjustedasshownbycallouta.

Turnthesystemboardover,andthendisconnecttheDC-inconnector,thefanconnector,andthepen
switchconnectorfromthesystemboard.

86HardwareMaintenanceManual

11

Disconnectthefanassemblyfromthesystemboard.

12

13

14

15

16

StepScrew(quantity)Color

11

M2×3.5mm,at-head,nylon-coated(1)Silver

Torque

0.181Nm
(1.85kgfcm)

Wheninstalling:

•Beforeyouattachthefanassemblytothecomputer,applythermalgrease,atanamountof0.2grams,
onthepartmarked

aasinthefollowinggure.Eithertoomuchortoolessapplicationofgreasecan

causeathermalproblemduetoimperfectcontactwithacomponent.Y ouneedtopeelthethinlm
offfromtherubber

b.

•MakesurethattheDC-inconnector,thefanconnector,andthepenswitchconnectorareattachedto
thesystemboardrmly.

Chapter8.RemovingandreplacingaFRU87

a

b

a

Applyinglabelstothebasecover:

ThenewbasecoverFRUisshippedwithakitcontaininglabelsofseveralkinds.

Note:IftheWindowsAuthenticationlabel(COA)

2isattachedtoapartthatisreplaced,returntheoldpart

withthelabelattachedtothecustomer,orprovidealettertothecustomerstatingwhatthelabelwas
originallyonthesystemandwhatthelabelpartnumber,serialnumber,andproductkeywere.

Whenyoureplacethebasecover,youneedtoapplythefollowinglabels:

19

20

Homologationlabel

Productlabel

Thefollowinglabelsneedtobepeeledofffromtheoldbasecover,andneedtobeputonthenewbasecover.

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

21

Chinatelecomlabel

WindowsCerticateofAuthenticationlabel(COA)

SIMlabel

BTYwordlabel

Assettag

IMEIlabel

BrazilWWANlabel

Wirelesscardlabel(onlyforBrazil)

ModemAMOMlabel

MEDEMlabel(onlyforPRCmodel)

Bluetoothlabel

ChinaWWANlabel

SIRIMlabelorPOSTELlabel

Non-encryptionlabel(fornon- TPMmodel)orRatinglabel(onlyforIndonesia)

ATWirelessLANMACaddresslabel

Vodafonelabel

FCClabel

Serialnumberlabel

FCC-IDlabelforcontactlesssmartcardmodel

88HardwareMaintenanceManual

22

1 2 3 4

5

6

7

8

10

14

1516

24

23

22

17

18

19

20

21

9

11

12

13

25

23

24

25

Israellabel(67.8mmx27.9mm)

Israellabel(72.2mmx29.7mm)

Israellabel(76.2mmx31.8mm)

EthernetlabelorOnboardLANMAVaddresslabel

Forsomemodels,youneedtoapplytwoFCClabels,17and21.Checktheoldbasecover;ifithas
twoFCClabels,applybothtothenewbasecover.

Forthelocationofeachlabel,referthefollowinggure:

1150SystemboardandExpressCardslotassemblies

Importantnoticesforhandlingthesystemboard:

Whenhandlingthesystemboard,bearthefollowinginmind.

•Thesystemboardhasanaccelerometer,whichcanbebrokenifseveralthousandsofG-forcesareapplied.

Note:Droppingasystemboardfromaheightofaslittleas6inchessothatitfallsatonahardbench
cansubjecttheaccelerometertoasmuchas6,000G'sofshock.

•Becarefulnottodropthesystemboardonabenchtopthathasahardsurface,suchasmetal,wood,or
composite.

•Ifasystemboardisdropped,testitusingPC-DoctorforDOSifthesystemsupportsPC-DoctorforDOS,
tomakesurethattheHDDActiveProtectionSystem™stillfunctions.

Note:IfthetestshowsthattheHDDActiveProtectionSystemisnotfunctioning,besuretodocumentthe
dropinarejectreport,andreplacethesystemboard.

•Avoidroughhandlingofanykind.

•Ateverypointintheprocess,besurenottodroporstackthesystemboard.

•Ifyouputasystemboarddown,besuretoputitonlyonapaddedsurfacesuchasanESDmatora
corrugatedconductivesurface.

Chapter8.RemovingandreplacingaFRU89

IfthesystemsupportsPC-DoctorforDOS,afterreplacingthesystemboard,runPC-DoctorforDOSto

b

c

a

makesurethatHDDActiveProtectionSystemstillfunctions.Theprocedureisasfollows:

1.Placethecomputeronahorizontalsurface.

2.RunDiagnostics➙ThinkPadDevices➙HDDActiveProtectionT est.

Attention:Donotapplyphysicalshocktothecomputerwhilethetestisrunning.

Foraccess,removetheseFRUsinorder:

•“1010Digitizerpen”onpage63

•“1020Batterypack”onpage63

•“1050Hingecaps”onpage68

•“1060Keyboard”onpage68

•“1070Palmrest”onpage71

•“1090PCIExpressMiniCardforwirelessLAN/WiMAX”onpage75

•“1100PCIExpressMiniCardforwirelessWAN”onpage77

•“1110Bluetoothdaughtercard”onpage78

•“1120Keyboardbezel”onpage79

•“1130LCDassembly”onpage81

•“1140DC-inconnector,basecover,fan,digitizerpencase,andpenswitchassembly”onpage84

RemovalstepsofsystemboardandExpressCardslotassembly

Thefollowingcomponentssolderedonthesystemboardareextremelysensitive.Whenyouservicethe
systemboard,avoidanykindofroughhandling.

a

b

c

PlatformControllerHub(PCH)

CPU

AccelerometerchipfortheHDDActiveProtectionSystem

Note:TheExpressCardslotassemblyisattachedtothesystemboard.

90HardwareMaintenanceManual

StepScrew(quantity)Color

2

3

1

M2×3.5mm,wafer-head,nylon-coated(2)Silver

Torque

0.181Nm
(1.85kgfcm)

Turnthesystemboardover,andthenremovetheExpressCardslotassemblyfromthesystemboard.

1160Speakerassembly

Foraccess,removetheseFRUsinorder:

•“1010Digitizerpen”onpage63

•“1020Batterypack”onpage63

•“1050Hingecaps”onpage68

•“1060Keyboard”onpage68

•“1070Palmrest”onpage71

•“1090PCIExpressMiniCardforwirelessLAN/WiMAX”onpage75

•“1100PCIExpressMiniCardforwirelessWAN”onpage77

•“1110Bluetoothdaughtercard”onpage78

•“1120Keyboardbezel”onpage79

•“1130LCDassembly”onpage81

•“1140DC-inconnector,basecover,fan,digitizerpencase,andpenswitchassembly”onpage84

Chapter8.RemovingandreplacingaFRU91

Removalstepsofspeakerassembly

Removethespeakerassemblyfromthebasecoverassembly.

StepScrew(quantity)Color

2

M2×3mm,wafer-head,nylon-coated(1)

Black0.181Nm

Torque

(1.85kgfcm)

Wheninstalling:

Routethespeakercablesalongthecableguidesasshowninthefollowinggure.

1170mSAT Asolidstatedrive

Foraccess,removetheseFRUsinorder:

•“1020Batterypack”onpage63

•“1060Keyboard”onpage68

•“1070Palmrest”onpage71

Attention:

•Donotdroptheharddiskdriveorapplyanyphysicalshocktoit.Theharddiskdriveissensitiveto
physicalshock.Improperhandlingcancausedamageandpermanentlossofdata.

•Beforeremovingthedrive,havetheusermakeabackupcopyofalltheinformationonitifpossible.

•Neverremovethedrivewhilethesystemisoperatingorisinsuspendmode.

92HardwareMaintenanceManual

RemovalstepsofmSATAsolidstatedrive

1

2

StepScrew(quantity)Color

1

M2×3mm,at-head,nylon-coated(1)

2010LCDfrontbezel

Foraccess,removethisFRU:

•“1020Batterypack”onpage63

Torque

Black0.181Nm

(1.85kgfcm)

Chapter8.RemovingandreplacingaFRU93

RemovalstepsofLCDfrontbezel

2

3

2

4

StepScrewcapScrew(quantity)Color

1

M2.5×8mm,wafer-head,nylon-coated(3)

Torque

Black0.392Nm

(4kgfcm)

Wheninstalling:

Attachthengerprintreaderconnectorrmly.

94HardwareMaintenanceManual