Lenovo ThinkPad E560p, ThinkPad S5 User Guide [en, uk, zc]

ThinkPadE560pandS5UserGuide

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthefollowing:

•Safety,Warranty,andSetupGuide

•RegulatoryNotice

•“Importantsafetyinformation”onpagevi

•AppendixF“Notices”onpage135

ThelatestSafety,Warranty,andSetupGuideandtheRegulatoryNoticeareavailableontheLenovo
SupportWebsiteat:
http://www.lenovo.com/UserManuals

®

SecondEdition(July2016)

©CopyrightLenovo2016.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Readthisfirst..............v

Importantsafetyinformation..........vi

Conditionsthatrequireimmediateaction..vii

Safetyguidelines............vii

Serviceandupgrades..........vii

Powercordsandpoweradapters.....viii

Extensioncordsandrelateddevices.....ix

Plugsandoutlets.............ix

Powersupplystatement..........ix

Externaldevices.............x

Generalbatterynotice...........x

Noticeforbuilt-inrechargeablebattery....x

Noticefornon-rechargeablecoin-cellbattery..xi

Heatandproductventilation........xi

Electricalcurrentsafetyinformation....xii

Liquidcrystaldisplay(LCD)notice.....xiii

Usingheadphonesorearphones......xiii

Additionalsafetyinformation.......xiii

Chapter1.Productoverview......1

Locatingcomputercontrols,connectors,and

indicators..................1

Frontviewformodelswitha2Dcamera....1

Frontviewformodelswitha3Dcamera....3

Right-sideview..............4

Left-sideview..............5

Bottomview...............6

Statusindicators.............7

Locatingimportantproductinformation......9

Machinetypeandmodelinformation.....9

FCCIDandICCertificationinformation....9

LabelsfortheWindowsoperatingsystems..10

Features.................11

Specifications...............12

Operatingenvironment...........12

Lenovoprograms.............13

AccessingLenovoprograms.......13

AnintroductiontoLenovoprograms....13

Chapter2.Usingyourcomputer...17

Registeringyourcomputer..........17

Frequentlyaskedquestions.........17

GettinghelpabouttheWindowsoperating

system..................18

Specialkeys...............19

ThinkPadpointingdevice..........21

TrackPointpointingdevice........21

Trackpad...............22

Trackpadtouchgestures.........23

CustomizingtheThinkPadpointingdevice..24

Replacingthecapofpointingstick.....24

Powermanagement............25

Usingtheacpower...........25

Checkingthebatterystatus........26

Chargingthebattery..........26

Maximizingthebatterylife........26

Managingthebatterypower.......26

Power-savingmodes..........27

Handlingthebattery...........27

Connectingtothenetwork..........29

Ethernetconnections..........29

Wirelessconnections..........29

Usinganexternaldisplay..........31

Connectinganexternaldisplay......31

Choosingadisplaymode........32

Changingdisplaysettings........32

Usingaudiofeatures............33

Usingthecamera.............33

Usingaflashmediacard...........34

Insertingaflashmediacard........34

Removingaflashmediacard.......35

Chapter3.Enhancingyour

computer...............37

FindingThinkPadoptions..........37

Chapter4.Youandyourcomputer..39

Accessibilityandcomfort..........39

Ergonomicinformation..........39

Comfort...............40

Accessibilityinformation.........40

Travelingwithyourcomputer.........43

Traveltips...............43

Travelaccessories...........43

Chapter5.Security..........45

Attachingamechanicallock.........45

Usingpasswords..............45

Typingpasswords...........45

Power-onpassword...........45

Supervisorpassword..........46

Harddiskpasswords..........48

Harddisksecurity.............50

Settingthesecuritychip...........50

©CopyrightLenovo2016

i

Noticeondeletingdatafromyourinternalstorage

drive...................51

Usingfirewalls...............52

Protectingdataagainstviruses........52

Chapter6.Advancedconfiguration..53

Installinganewoperatingsystem.......53

InstallingtheWindows7operatingsystem..53

InstallingtheWindows10operatingsystem.54

Installingdevicedrivers...........55

UsingtheThinkPadSetupprogram......55

Mainmenu..............56

Configmenu..............56

DateandTimemenu..........60

Securitymenu.............60

Startupmenu.............66

Restartmenu.............68

UpdatingtheUEFIBIOS.........68

Usingsystemmanagement..........69

Chapter7.Preventingproblems...71

Generaltipsforpreventingproblems......71

Makingsuredevicedriversareup-to-date....72

Takingcareofyourcomputer.........73

Cleaningthecoverofyourcomputer....74

Chapter8.Troubleshootingcomputer

problems...............77

Diagnosingproblems............77

Troubleshooting..............77

Computerstopsresponding.......77

Spillsonthekeyboard..........78

Errormessages............78

Errorswithoutmessages.........80

Beeperrors..............81

Memorymoduleproblems........81

Networkingproblems..........82

Problemswiththekeyboardandotherpointing

devices................83

Problemswiththedisplayandmultimedia

devices................84

Batteryandpowerproblems.......90

Problemswithdrivesandotherstorage

devices................93

Asoftwareproblem...........93

Problemswithportsandconnectors....94

Chapter9.Recoveryoverview....95

RecoveryoverviewfortheWindows7operating

system..................95

Creatingandusingarecoverymedia....95

Performingbackupandrecoveryoperations.96

UsingtheRescueandRecoveryworkspace.97

Creatingandusingarescuemedium....98

Reinstallingpreinstalledprogramsanddevice

drivers................99

Solvingrecoveryproblems........100

RecoveryoverviewfortheWindows10operating

system..................100

Resettingyourcomputer.........100

Usingadvancedstartupoptions......100

RecoveringyouroperatingsystemifWindows

10failstostart.............101

CreatingandusingarecoveryUSBdrive..101

Chapter10.Replacingdevices...103

Staticelectricityprevention..........103

Disablingthebuilt-inbattery.........103

Replacingthekeyboard...........104

Replacingtheinternalstoragedrive......109

Replacingamemorymodule.........111

Chapter11.Gettingsupport....115

BeforeyoucontactLenovo..........115

Gettinghelpandservice...........115

Usingdiagnosticprograms........116

LenovoSupportWebsite.........116

CallingLenovo.............116

Purchasingadditionalservices........117

AppendixA.Regulatory

information.............119

LocationoftheUltraConnectwirelessantennas..119

Wirelessrelatedinformation.........119

Wireless-radiocomplianceinformation...121

Locatingwirelessregulatorynotices....121

Certificationrelatedinformation........121

Exportclassificationnotice..........121

Electronicemissionnotices..........121

FederalCommunicationsCommission

DeclarationofConformity........121

IndustryCanadaClassBemissioncompliance

statement...............122

EuropeanUnion-Compliancetothe

ElectromagneticCompatibility(EMC)Directive

orRadioEquipmentDirective.......122

GermanClassBcompliancestatement...123

Class1laserproductcompliance

statement...............123

KoreaClassBcompliancestatement....124

JapanVCCIClassBcompliancestatement..124

Japancompliancestatementforproducts

whichconnecttothepowermainswith

ratedcurrentlessthanorequalto20Aper

phase................124

iiThinkPadE560pandS5UserGuide

Japannoticeforacpowercord......124

Lenovoproductserviceinformationfor

Taiwan................124

Eurasiancompliancemark..........124

Brazilaudionotice.............124

AppendixB.WEEEandrecycling

statements.............125

ImportantWEEEinformation.........125

RecyclinginformationforChina........125

RecyclinginformationforJapan........126

RecyclinginformationforBrazil........126

BatteryrecyclinginformationforTaiwan.....127

BatteryrecyclinginformationfortheEuropean

Union..................127

BatteryrecyclinginformationfortheUnitedStates

andCanada................127

AppendixC.RestrictionofHazardous

SubstancesDirective(RoHS)....129

EuropeanUnionRoHS...........129

TurkishRoHS...............129

UkraineRoHS...............129

IndiaRoHS................129

ChinaRoHS................130

AppendixD.ENERGYSTARmodel

information.............131

AppendixE.Trademarks......133

AppendixF.Notices.........135

©CopyrightLenovo2016

iii

ivThinkPadE560pandS5UserGuide

Readthisfirst

Besuretofollowtheimportanttipsgivenheretogetthemostuseandenjoymentoutofyourcomputer.
Failuretodosomightleadtodiscomfortorinjury,orcauseyourcomputertofail.

Protectyourselffromtheheatthatyourcomputergenerates.

Whenyourcomputeristurnedonorthebatteryischarging,thebase,thepalm
rest,andsomeotherpartsmaybecomehot.Thetemperaturetheyreach
dependsontheamountofsystemactivityandthelevelofchargeinthebattery.

Extendedcontactwithyourbody,eventhroughclothing,couldcause
discomfortorevenaskinburn.

•Avoidkeepingyourhands,yourlap,oranyotherpartofyourbodyin
contactwithahotsectionofthecomputerforanyextendedtime.

•Periodicallytakehandsfromusingthekeyboardbyliftingyourhandsfrom
thepalmrest.

Protectyourselffromtheheatgeneratedbytheacpoweradapter.

Whentheacpoweradapterisconnectedtoanelectricaloutletandyour
computer,itgeneratesheat.

Extendedcontactwithyourbody,eventhroughclothing,maycauseaskin
burn.

•Donotplacetheacpoweradapterincontactwithanypartofyourbody
whileitisinuse.

•Neveruseittowarmyourbody.

Preventyourcomputerfromgettingwet.

Protectthecablesfrombeingdamaged.

Toavoidspillsandthedangerofelectricalshock,keepliquidsawayfromyour
computer.

Applyingstrongforcetocablesmaydamageorbreakthem.

Routecommunicationlines,orthecablesofanacpoweradapter,amouse,a
keyboard,aprinter,oranyotherelectronicdevice,sothattheycannotbewalked
on,trippedover,pinchedbyyourcomputerorotherobjects,orinanyway
subjectedtotreatmentthatcouldinterferewiththeoperationofyourcomputer.

©CopyrightLenovo2016

v

Protectyourcomputeranddatawhenmovingit.

Beforemovingacomputerequippedwithaninternalstoragedrive(suchasa
harddiskdriveorsolid-statedrive),dooneofthefollowing:

•Turnoffthecomputer.

•Putthecomputerinsleepmode.

•Putthecomputerinhibernationmode.

Thiswillhelptopreventdamagetothecomputer,andpossiblelossofdata.

Handleyourcomputergently.

Donotdrop,bump,scratch,twist,hit,vibrate,push,orplaceheavyobjectson
yourcomputer,display,orexternaldevices.

Carryyourcomputercarefully.

•Useaqualitycarryingcasethatprovidesadequatecushioningandprotection.

•Donotpackyourcomputerinatightlypackedsuitcaseorbag.

•Beforeputtingyourcomputerinacarryingcase,makesurethatitisoff,insleep
mode,orinhibernationmode.Donotputacomputerinacarryingcasewhileit
isturnedon.

Importantsafetyinformation

Note:Readtheimportantsafetyinformationfirst.

Thisinformationcanhelpyousafelyuseyournotebookcomputer.Followandretainallinformationincluded
withyourcomputer.Theinformationinthisdocumentdoesnotalterthetermsofyourpurchaseagreement
ortheLenovoLimitedWarranty.Formoreinformation,see“WarrantyInformation”intheSafety,Warranty,
andSetupGuidethatcomeswithyourcomputer.

Customersafetyisimportant.Ourproductsaredevelopedtobesafeandeffective.However,personal
computersareelectronicdevices.Powercords,poweradapters,andotherfeaturescancreatepotential
safetyrisksthatcanresultinphysicalinjuryorpropertydamage,especiallyifmisused.Toreducethese
risks,followtheinstructionsincludedwithyourproduct,observeallwarningsontheproductandinthe
operatinginstructions,andreviewtheinformationincludedinthisdocumentcarefully.Bycarefullyfollowing
theinformationcontainedinthisdocumentandprovidedwithyourproduct,youcanhelpprotectyourself
fromhazardsandcreateasafercomputerworkenvironment.

Note:Thisinformationincludesreferencestopoweradaptersandbatteries.Inadditiontonotebook
computers,someproducts(suchasspeakersandmonitors)shipwithexternalpoweradapters.Ifyouhave
suchaproduct,thisinformationappliestoyourproduct.Inaddition,computerproductscontainacoin-sized
internalbatterythatprovidespowertothesystemclockevenwhenthecomputerisunplugged,sothe
batterysafetyinformationappliestoallcomputerproducts.

viThinkPadE560pandS5UserGuide

Conditionsthatrequireimmediateaction

Productscanbecomedamagedduetomisuseorneglect.Someproductdamageisseriousenough
thattheproductshouldnotbeusedagainuntilithasbeeninspectedand,ifnecessary,repairedby
anauthorizedservicer.

Aswithanyelectronicdevice,paycloseattentiontotheproductwhenitisturnedon.Onveryrare
occasions,youmightnoticeanodororseeapuffofsmokeorsparksventfromyourproduct.Oryou
mighthearsoundslikepopping,crackingorhissing.Theseconditionsmightmerelymeanthatan
internalelectroniccomponenthasfailedinasafeandcontrolledmanner .Or,theymightindicate
apotentialsafetyissue.However,donottakerisksorattempttodiagnosethesituationyourself.
ContacttheCustomerSupportCenterforfurtherguidance.ForalistofServiceandSupportphone
numbers,seethefollowingWebsite:
http://www.lenovo.com/support/phone

Frequentlyinspectyourcomputeranditscomponentsfordamageorwearorsignsofdanger.
Ifyouhaveanyquestionabouttheconditionofacomponent,donotusetheproduct.Contact
theCustomerSupportCenterortheproductmanufacturerforinstructionsonhowtoinspectthe
productandhaveitrepaired,ifnecessary.

Intheunlikelyeventthatyounoticeanyofthefollowingconditions,orifyouhaveanysafety
concernswithyourproduct,stopusingtheproductandunplugitfromthepowersourceand
telecommunicationlinesuntilyoucanspeaktotheCustomerSupportCenterforfurtherguidance.

•Powercords,plugs,poweradapters,extensioncords,surgeprotectors,orpowersuppliesthatare
cracked,broken,ordamaged.

•Signsofoverheating,smoke,sparks,orfire.

•Damagetoabattery(suchascracks,dents,orcreases),dischargefromabattery,orabuildupofforeign
substancesonthebattery.

•Acracking,hissingorpoppingsound,orstrongodorthatcomesfromtheproduct.

•Signsthatliquidhasbeenspilledoranobjecthasfallenontothecomputerproduct,thepowercordor
poweradapter.

•Thecomputerproduct,powercord,orpoweradapterhasbeenexposedtowater.

•Theproducthasbeendroppedordamagedinanyway.

•Theproductdoesnotoperatenormallywhenyoufollowtheoperatinginstructions.

Note:Ifyounoticetheseconditionswithaproduct(suchasanextensioncord)thatisnotmanufacturedfor
orbyLenovo,stopusingthatproductuntilyoucancontacttheproductmanufacturerforfurtherinstructions,
oruntilyougetasuitablereplacement.

Safetyguidelines

Alwaysobservethefollowingprecautionstoreducetheriskofinjuryandpropertydamage.

Serviceandupgrades

DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror
yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.

Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare
referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer
ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor
customerstoinstalloptionsorreplaceCRUs.Youmustcloselyfollowallinstructionswheninstallingor
replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea
productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysmake

©CopyrightLenovo2016

vii

surethatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Ifyouhave
anyquestionsorconcerns,contacttheCustomerSupportCenter.

Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the
followingwarningsarerequiredforyoursafety.

CAUTION:
Hazardousmovingparts.Keepfingersandotherbodypartsaway.

CAUTION:

Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe
computeriscool.

Powercordsandpoweradapters

DANGER

Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.

Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH05VV-F,3G,0.75mm
better.Forothercountries,thesuitabletypesshallbeusedaccordingly.

Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordin
waysthatcancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.

Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.

Protectpowercordsandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercord
orpoweradapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.
Liquidscancauseashortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressed
bymisuse.Liquidsalsocancausegradualcorrosionofpowercordterminalsand/ortheconnector
terminalsonapoweradapter,whichcaneventuallyresultinoverheating.

Alwaysconnectpowercordsandsignalcablesinthecorrectorderandensurethatallpowercord
connectorsaresecurelyandcompletelypluggedintoreceptacles.

Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsof
overheating(suchasdeformedplastic)attheacinputpinsoranywhereonthepoweradapter .

2

,or

Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor
overheatingorwherethepowercordappearstohavebeendamagedinanyway.

viiiThinkPadE560pandS5UserGuide

Extensioncordsandrelateddevices

Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse
areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips
areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.

Plugsandoutlets

DANGER

Ifareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobe
damagedorcorroded,donotusetheoutletuntilitisreplacedbyaqualifiedelectrician.

Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtain
areplacement.

Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamounts
ofelectricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orattacheddevices.

Someproductsareequippedwithathree-prongedplug.Thisplugfitsonlyintoagrounded
electricaloutlet.Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitinto
anon-groundedoutlet.Ifyoucannotinserttheplugintotheoutlet,contactanelectricianforan
approvedoutletadapterortoreplacetheoutletwithonethatenablesthissafetyfeature.Never
overloadanelectricaloutlet.Theoverallsystemloadshouldnotexceed80percentofthebranch
circuitrating.Consultanelectricianformoreinformationifyouhavequestionsaboutpowerloads
andbranchcircuitratings.

Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclose
totheequipment.Donotfullyextendpowercordsinawaythatwillstressthecords.

Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouare
installing.

Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.

Powersupplystatement

DANGER

Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel
attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith
oneoftheseparts,contactaservicetechnician.

©CopyrightLenovo2016

ix

Externaldevices

CAUTION:
DonotconnectordisconnectanyexternaldevicecablesotherthanUSBand1394cableswhilethe
computerpowerison;otherwise,youmightdamageyourcomputer.T oavoidpossibledamageto
attacheddevices,waitatleastfivesecondsafterthecomputerisshutdowntodisconnectexternal
devices.

Generalbatterynotice

DANGER

BatteriessuppliedbyLenovoforusewithyourproducthavebeentestedforcompatibilityand
shouldonlybereplacedwithapprovedparts.AbatteryotherthantheonespecifiedbyLenovo,ora
disassembledormodifiedbatteryisnotcoveredbythewarranty.

Batteryabuseormishandlingcancauseoverheat,liquidleakage,oranexplosion.T oavoidpossible
injury,dothefollowing:

•Donotopen,dissemble,orserviceanybattery.

•Donotcrushorpuncturethebattery.

•Donotshort-circuitthebattery,orexposeittowaterorotherliquids.

•Keepthebatteryawayfromchildren

•Keepthebatteryawayfromfire.

Stopusingthebatteryifitisdamaged,orifyounoticeanydischargeorthebuildupofforeign
materialsonthebatteryleads.

Storetherechargeablebatteriesorproductscontainingtherechargeablebatteriesatroom
temperature,chargedtoapproximately30to50%ofcapacity.Werecommendthatthebatteriesbe
chargedaboutonceperyeartopreventoverdischarge.

Donotputthebatteryintrashthatisdisposedofinlandfills.Whendisposingofthebattery,comply
withlocalordinancesorregulations.

Noticeforbuilt-inrechargeablebattery

DANGER

Donotattempttoreplacethebuilt-inrechargeablebattery.Replacementofthebatterymustbe
donebyaLenovo-authorizedrepairfacilityortechnician.

Onlyrechargethebatterystrictlyaccordingtoinstructionsincludedintheproductdocumentation.

TheLenovo-authorizedrepairfacilitiesortechniciansrecycleLenovobatteriesaccordingtolocal
lawsandregulations.

xThinkPadE560pandS5UserGuide

Noticefornon-rechargeablecoin-cellbattery

DANGER

Ifthecoin-cellbatteryisincorrectlyreplaced,thereisdangerofanexplosion.Thebatterycontains
asmallamountofharmfulsubstance.

Donotheattomorethan100°C(212°F).

ThefollowingstatementappliestousersinthestateofCalifornia,U.S.A.

CaliforniaPerchlorateInformation:

Productscontainingmanganesedioxidelithiumcoin-cellbatteriesmaycontainperchlorate.

PerchlorateMaterial-specialhandlingmayapply,See
www.dtsc.ca.gov/hazardouswaste/perchlorate

Heatandproductventilation

DANGER

Computers,acpoweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhen
batteriesarecharging.Notebookcomputerscangenerateasignificantamountofheatduetotheir
compactsize.Alwaysfollowthesebasicprecautions:

•Whenyourcomputeristurnedonorthebatteryischarging,thebase,thepalmrest,andsome
otherpartsmaybecomehot.Avoidkeepingyourhands,yourlap,oranyotherpartofyour
bodyincontactwithahotsectionofthecomputerforanyextendedlengthoftime.Whenyou
usethekeyboard,avoidkeepingyourpalmsonthepalmrestforaprolongedperiodoftime.
Yourcomputergeneratessomeheatduringnormaloperation.Theamountofheatdependson
theamountofsystemactivityandthebatterychargelevel.Extendedcontactwithyourbody,
eventhroughclothing,couldcausediscomfortorevenaskinburn.Periodicallytakebreaks
fromusingthekeyboardbyliftingyourhandsfromthepalmrest;andbecarefulnottouse
thekeyboardforanyextendedlengthoftime.

•Donotoperateyourcomputerorchargethebatterynearflammablematerialsorinexplosive
environments.

•Ventilationslots,fansand/orheatsinksareprovidedwiththeproductforsafety,comfort,and
reliableoperation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproducton
abed,sofa,carpet,orotherflexiblesurface.Neverblock,cover,ordisablethesefeatures.

•Whentheacpoweradapterisconnectedtoanelectricaloutletandyourcomputer,itgenerates
heat.Donotplacetheadapterincontactwithanypartofyourbodywhileusingit.Neverusethe
acpoweradaptertowarmyourbody.Extendedcontactwithyourbody,eventhroughclothing,
maycauseaskinburn.

Foryoursafety,alwaysfollowthesebasicprecautionswithyourcomputer:

•Keepthecoverclosedwheneverthecomputerispluggedin.

•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.

•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightbe
requiredforcomputersindustyorhigh-trafficareas.

•Donotrestrictorblockanyventilationopenings.

©CopyrightLenovo2016

xi

•Donotoperateyourcomputerinsidefurniture,asthismightincreasetheriskofoverheating.

•Airflowtemperaturesintothecomputershouldnotexceed35°C(95°F).

Electricalcurrentsafetyinformation

DANGER

Electriccurrentfrompower,telephone,andcommunicationcablesishazardous.

Toavoidashockhazard:

•Donotuseyourcomputerduringalightningstorm.

•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconfiguration
ofthisproductduringanelectricalstorm.

•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.

•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.

•Wheneverpossible,useonehandonlytoconnectordisconnectsignalcables.

•Neverturnonanyequipmentwhenthereisevidenceoffire,water,orstructuraldamage.

•Disconnecttheattachedpowercords,battery,andallthecablesbeforeyouopenthedevice
covers,unlessinstructedotherwiseintheinstallationandconfigurationprocedures.

•Donotuseyourcomputeruntilallinternalpartsenclosuresarefastenedintoplace.Neveruse
thecomputerwheninternalpartsandcircuitsareexposed.

DANGER

Connectanddisconnectcablesasdescribedinthefollowingprocedureswheninstalling,moving,
oropeningcoversonthisproductorattacheddevices.

Toconnect:

1.TurneverythingOFF.

2.First,attachallcablestodevices.

3.Attachsignalcablestoconnectors.

4.Attachpowercordstooutlets.

5.TurndevicesON.

Thepowercordmustbedisconnectedfromthewalloutletorreceptaclebeforeinstallingallother
electricalcablesconnectedtothecomputer.

Thepowercordmaybereconnectedtothewalloutletorreceptacleonlyafterallotherelectrical
cableshavebeenconnectedtothecomputer.

DANGER

Duringelectricalstorms,donotperformanyreplacementanddonotconnectordisconnectthe
telephonecablefromthetelephoneoutletonthewall.

Todisconnect:

1.TurneverythingOFF.

2.First,removepowercordsfromoutlets.

3.Removesignalcablesfromconnectors.

4.Removeallcablesfromdevices.

xiiThinkPadE560pandS5UserGuide

Liquidcrystaldisplay(LCD)notice

CAUTION:
TheLCDismadeofglass,androughhandlingordroppingthecomputercancausetheLCDtobreak.
IftheLCDbreaksandtheinternalfluidgetsintoyoureyesoronyourhands,immediatelywash
theaffectedareaswithwaterforatleast15minutes;ifanysymptomsarepresentafterwashing,
getmedicalcare.

Note:Forproductswithmercury-containingfluorescentlamps(forexample,non-LED),thefluorescentlamp

intheliquidcrystaldisplay(LCD)containsmercury;disposeofaccordingtolocal,state,orfederallaws.

Usingheadphonesorearphones

CAUTION:
Excessivesoundpressurefromearphonesandheadphonescancausehearingloss.Adjustmentof
theequalizertomaximumincreasestheearphoneandheadphoneoutputvoltageandthesound
pressurelevel.Therefore,toprotectyourhearing,adjusttheequalizertoanappropriatelevel.

Excessiveuseofheadphonesorearphonesforalongperiodoftimeathighvolumecanbedangerousifthe
outputoftheheadphoneorearphoneconnectorsdonotcomplywithspecificationsofEN50332-2.The
headphoneoutputconnectorofyourcomputercomplieswithEN50332-2Subclause7.Thisspecification
limitsthecomputer’smaximumwidebandtrueRMSoutputvoltageto150mV.Tohelpprotectagainst
hearingloss,ensurethattheheadphonesorearphonesyouusealsocomplywithEN50332-2(Clause7
limits)forawidebandcharacteristicvoltageof75mV.UsingheadphonesthatdonotcomplywithEN
50332-2canbedangerousduetoexcessivesoundpressurelevels.

IfyourLenovocomputercamewithheadphonesorearphonesinthepackage,asaset,thecombinationof
theheadphonesorearphonesandthecomputeralreadycomplieswiththespecificationsofEN50332-1.
Ifdifferentheadphonesorearphonesareused,ensurethattheycomplywithEN50332-1(Clause6.5
LimitationValues).UsingheadphonesthatdonotcomplywithEN50332-1canbedangerousdueto
excessivesoundpressurelevels.

Additionalsafetyinformation

DANGER

Plasticbagscanbedangerous.Keepplasticbagsawayfrombabiesandchildrentoavoiddanger
ofsuffocation.

Glasspartsnotice

CAUTION:
Somepartsofyourproductmaybemadeofglass.Thisglasscouldbreakiftheproductisdropped
onahardsurfaceorreceivesasubstantialimpact.Ifglassbreaks,donottouchorattempttoremove
it.Stopusingyourproductuntiltheglassisreplacedbytrainedservicepersonnel.

©CopyrightLenovo2016

xiii

xivThinkPadE560pandS5UserGuide

Chapter1.Productoverview

Thischaptercontainsthefollowingtopics:

•“Locatingcomputercontrols,connectors,andindicators”onpage1

•“Locatingimportantproductinformation”onpage9

•“Features”onpage11

•“Specifications”onpage12

•“Operatingenvironment”onpage12

•“Lenovoprograms”onpage13

Locatingcomputercontrols,connectors,andindicators

Thissectionintroducesthecomputerhardwarefeaturestogiveyouthebasicinformationyouneedto
startusingthecomputer.

Frontviewformodelswitha2Dcamera

1Microphones22Dcamera

3TrackPoint

5System-statusindicator

7Trackpad

1Microphones

®

pointingstick4Powerbutton

6TrackPointbuttons

8Speakers

Themicrophonescapturesoundandvoicewhenusedwithaprogramcapableofhandlingaudio.

©CopyrightLenovo2016

1

22Dcamera

Usethecameratotakepicturesorholdavideoconference.Formoreinformation,see“Usingthecamera”
onpage33

.

ThinkPadpointingdevice

3TrackPointpointingstick
6TrackPointbuttons
7T rackpad

ThekeyboardcontainstheLenovouniqueThinkPad

®

pointingdevice.Pointing,selecting,anddraggingare
allpartofasingleprocessthatyoucanperformwithoutmovingyourfingersfromatypingposition.For
moreinformation,see“ThinkPadpointingdevice”onpage21.

4Powerbutton

Pressthepowerbuttontoturnonthecomputerorputthecomputerintosleepmode.Forhowtoturnoffthe
computer,see“Frequentlyaskedquestions”onpage17.

Ifyourcomputeriscompletelyunresponsive,youcanturnoffthecomputerbypressingandholdingthe
powerbuttonforfourormoreseconds.Ifthecomputercannotbeturnedoff,see“Computerstops
responding”onpage77formoreinformation.

Youalsocandefinewhatthepowerbuttondoes.Forexample,bypressingthepowerbutton,youcanturn
offthecomputerorputthecomputerintosleeporhibernationmode.Tochangewhatthepowerbutton
does,dothefollowing:

1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall
icons.

2.ClickPowerOptions➙Choosewhatthepowerbuttonsdo.

3.Followtheinstructionsonthescreen.

5System-statusindicator

TheilluminateddotontheThinkPadlogofunctionsasasystem-statusindicator.Formoreinformation,see
“Statusindicators”onpage7.

8Speakers

Yourcomputerisequippedwithapairofstereospeakers.

2ThinkPadE560pandS5UserGuide

Frontviewformodelswitha3Dcamera

1Microphones23Dcamera

3Infraredcamera

5Infraredlaserprojector

7Powerbutton

9TrackPointbuttons10Trackpad

11Speakers

4Colorcamera

6TrackPointpointingstick

8System-statusindicator

1Microphones

Themicrophonescapturesoundandvoicewhenusedwithaprogramcapableofhandlingaudio.

23Dcamera

3Infraredcamera
4Colorcamera
5Infraredlaserprojector

Somemodelscomewitha3Dcamera1.Consistedofaninfraredcamera2,acolorcamera3,andan
infraredlaserprojector4,the3Dcameraenablesyoutointeractwithyourcomputereasilyandconveniently.
The3Dcamerasupportsallfunctionsofa2Dcamera.Usethe3Dcameratotakepicturesorholdavideo
conference.Formoreinformation,see“Usingthecamera”onpage33.

ThinkPadpointingdevice

6TrackPointpointingstick
9TrackPointbuttons
10T rackpad

ThekeyboardcontainstheLenovouniqueThinkPadpointingdevice.Pointing,selecting,anddraggingareall
partofasingleprocessthatyoucanperformwithoutmovingyourfingersfromatypingposition.Formore
information,see“ThinkPadpointingdevice”onpage21.

Chapter1.Productoverview3

7Powerbutton

Pressthepowerbuttontoturnonthecomputerorputthecomputerintosleepmode.Forhowtoturnoffthe
computer,see“Frequentlyaskedquestions”onpage17

.

Ifyourcomputeriscompletelyunresponsive,youcanturnoffthecomputerbypressingandholdingthe
powerbuttonforfourormoreseconds.Ifthecomputercannotbeturnedoff,see“Computerstops
responding”onpage77formoreinformation.

Youalsocandefinewhatthepowerbuttondoes.Forexample,bypressingthepowerbutton,youcanturn
offthecomputerorputthecomputerintosleeporhibernationmode.Tochangewhatthepowerbutton
does,dothefollowing:

1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall
icons.

2.ClickPowerOptions➙Choosewhatthepowerbuttonsdo.

3.Followtheinstructionsonthescreen.

8System-statusindicator

TheilluminateddotontheThinkPadlogofunctionsasasystem-statusindicator.Formoreinformation,see
“Statusindicators”onpage7

11Speakers

.

Yourcomputerisequippedwithapairofstereospeakers.

Right-sideview

1UniversalSerialBus(USB)3.0connectors

3Fanlouvers

1USB3.0connectors

TheUSB3.0connectorisusedforconnectingUSB-compatibledevices,suchasaUSBprinteroradigital
camera.

Note:WhenyouattachaUSBcabletothisUSBconnector,ensurethattheUSBmarkisfacingupward.
Otherwisetheconnectormightgetdamaged.

2Media-cardslot

Yourcomputerhasamedia-cardslot.Insertyourflashmediacardintothemedia-cardslottoreadthedata
onthecard.Formoreinformation,see“Usingaflashmediacard”onpage34

2Media-cardslot

4Security-lockslot

.

3Fanlouvers

Thefanlouversandtheinternalfanenableairtocirculateinthecomputertoensurepropercooling,
especiallythecoolingofthemicroprocessor.

4ThinkPadE560pandS5UserGuide

Note:Toensureproperairflow,donotplaceanyobstacleinfrontofthefanlouvers.

4Security-lockslot

Toprotectyourcomputerfromtheft,purchaseasecuritycablelockthatfitsthissecurity-lockslottolock
yourcomputertoastationaryobject.

Note:Youareresponsibleforevaluating,selecting,andimplementingthelockingdeviceandsecurity
feature.Lenovomakesnocomments,judgments,orwarrantiesaboutthefunction,quality,orperformance
ofthelockingdeviceandsecurityfeature.

Left-sideview

1acpowerconnector

3High-definitionmultimediainterface(HDMI™)

connector

5AlwaysOnUSB3.0connector

1acpowerconnector

2Fanlouvers

4Ethernetconnector

6Audioconnector

Whentheacpoweradapterisconnectedtotheacpowerconnector,itprovidespowertothecomputer
andchargesthebattery.

2Fanlouvers

Thefanlouversandtheinternalfanenableairtocirculateinthecomputertoensurepropercooling,
especiallythecoolingofthemicroprocessor.

Note:Toensureproperairflow,donotplaceanyobstacleinfrontofthefanlouvers.

3HDMIconnector

UsetheHDMIconnectortoconnectthecomputertoanHDMI-compatibleaudiodeviceorvideomonitor,
suchasahigh-definitiontelevision(HDTV).

4Ethernetconnector

Connectthecomputertoalocalareanetwork(LAN)withtheEthernetconnector.

DANGER

Toavoidtheriskofelectricalshock,donotconnectthetelephonecabletotheEthernetconnector.
YoucanonlyconnectanEthernetcabletothisconnector.

TheEthernetconnectorhastwoindicatorsthatshowthestatusofthenetworkconnection.Whenthegreen
indicatorison,itindicatesthatthecomputerisconnectedtoaLANandasessionwiththenetworkis
available.Whentheindicatorblinksyellow,dataisbeingtransmitted.

Chapter1.Productoverview5

5AlwaysOnUSB3.0connector

Bydefault,theAlwaysOnUSB3.0connectorenablesyoutochargesomemobiledigitaldevicesand
smartphonesinthefollowingsituations:

•Whenyourcomputerisonorinsleepmode

•Whenyourcomputerisinhibernationmodeoristurnedoff,butconnectedtoacpower

Ifyouwanttochargethesedeviceswhenyourcomputerisinhibernationmodeoristurnedoff,andthe
computerisnotconnectedtoacpower,dothefollowing:

•ForWindows

®

7:StartthePowerManagerprogram,clicktheGlobalPowerSettingstab,andthen

followtheinstructionsonthescreen.

•ForWindows10:StarttheLenovoSettingsprogram,clickPower,andthenfollowtheinstructionson
thescreen.

Forinstructionsonhowtostarttheprograms,see“AccessingLenovoprograms”onpage13

.

Note:WhenyouattachaUSBcabletothisUSBconnector,ensurethattheUSBmarkisfacingupward.
Otherwisetheconnectormightgetdamaged.

6Audioconnector

Connectheadphonesoraheadsetthathasa3.5-mm(0.14-inch)4-poleplugtotheaudioconnectorto
listentothesoundfromthecomputer.

Notes:

•Ifyouareusingaheadsetwithafunctionswitch,donotpressthisswitchwhileusingtheheadset.If
youpressit,theheadsetmicrophonewillbedisabled,andtheintegratedmicrophonesonthecomputer
willbeenabledinstead.

•Theaudioconnectordoesnotsupportaconventionalmicrophone.Formoreinformation,see“Using
audiofeatures”onpage33.

Bottomview

6ThinkPadE560pandS5UserGuide

1Memory-upgradeslots2Emergency-resethole

3M.2solidstatedrive4Battery

5Internalstoragedrive

1Memory-upgradeslots

Youcanincreasetheamountofmemoryinyourcomputerbyinstallingamemorymoduleinthe
memory-upgradeslot.MemorymodulesareavailableasoptionsfromLenovo.

2Emergency-resethole

Ifthecomputerstopsrespondingandyoucannotturnitoffbypressingthepowerbutton,removethe
acpoweradapterfirst.Theninsertaneedleorastraightenedpaperclipintotheemergency-resethole
toresetthecomputer.

3M.2solidstatedrive

SomemodelshaveanM.2solid-statedrivefordatastorage.

4Battery

Useyourcomputerwithbatterypowerwheneveracpowerisunavailable.

5Internalstoragedrive

Dependingonthemodel,thecomputermighthavealarge-capacity,customer-upgradableharddiskdrive
thatcanmeetvariousstoragedemands.

Somemodelsareequippedwithahybriddrive,whichisastoragedevicethatcombinesNANDflash
solid-statememorywithharddiskdrivetechnology.

Note:Thehiddenservicepartitionisthereasonwhythereislessfreespacethanexpectedonyourstorage
drive.Thisreductionismorenoticeableonthesolid-statedrivebecauseofitssmallercapacity.

Statusindicators

Thistopichelpsyoulocateandidentifythevariousstatusindicatorsonyourcomputer.

Note:Dependingonthemodel,yourcomputermightlookdifferentfromthefollowingillustration.

Chapter1.Productoverview7

1FnLockindicator

TheFnLockindicatorshowsthestatusofFnLockfunction.Formoreinformation,see“Specialkeys”
onpage19

2acpower-satusindicator

.

Theacpower-statusindicatorshowstheacpowerchargingstatusofthecomputer.

•Green:Connectedtoacpower(charging80%–100%)

•Amber:Connectedtoacpower(charging1%–80%)

•Off:Notconnectedtoacpower(nocharging)

3Speaker-muteindicator

Whenthespeaker-muteindicatorison,thespeakersaremuted.

4Microphone-muteindicator

Whenthemicrophone-muteindicatorison,themicrophonesaremuted.

8ThinkPadE560pandS5UserGuide

5Camera-statusindicator

Whenthecamera-statusindicatorison,thecameraisinuse.

67System-statusindicators

Theilluminateddots,oneintheThinkPadlogoontheouterlidofyourcomputerandtheotheronthepalm
rest,showthesystemstatusofyourcomputer:

•Blinksforthreetimes:Thecomputerisinitiallyconnectedtopower.

•On:Thecomputerison(innormalmode).

•Off:Thecomputerisofforinhibernationmode.

•Blinksfast:Thecomputerisenteringhibernationmode.

•Blinksslowly:Thecomputerisinsleepmode.

Locatingimportantproductinformation

Thissectionprovidesinformationtohelpyoulocatethefollowinglabelsthatcontainimportantproduct
information:

Machinetypeandmodelinformation

Themachinetypeandmodellabelidentifiesyourcomputer.WhenyoucontactLenovoforhelp,themachine
typeandmodelinformationhelpssupporttechnicianstoidentifyyourcomputerandprovidefasterservice.

Thefollowingfigureshowsthelocationofthemachinetypeandmodelofyourcomputer.

FCCIDandICCertificationinformation

TheFCCandICCertificationinformationisidentifiedbyalabellocatedonthecomputerbasecoveras
showninthefollowingfigure.

Chapter1.Productoverview9

Forapreinstalledwirelessmodule,thislabelidentifiestheactualFCCIDandICcertificationnumberforthe
wirelessmoduleinstalledbyLenovo.

Note:Donotremoveorreplaceapreinstalledwirelessmodulebyyourself.Formodulereplacement,you
mustcontactLenovoServicefirst.Lenovoisnotresponsibleforanydamagecausedbyunauthorized
replacement.

LabelsfortheWindowsoperatingsystems

Windows7CertificateofAuthenticity:ComputermodelspreinstalledwiththeWindows7operating

systemhaveaCertificateofAuthenticitylabelaffixedtothecomputercoverorinsidethebattery
compartment.TheCertificateofAuthenticityisyourindicationthatthecomputerislicensedforaWindows7
productandispreinstalledwithaWindows7genuineversion.Insomecases,anearlierWindowsversion
mightbepreinstalledunderthetermsoftheWindows7Professionallicensedowngraderights.Printedon
theCertificateofAuthenticityistheWindows7versionforwhichthecomputerislicensedandtheProduct
ID.TheProductIDisimportantincaseyouneedtoreinstalltheWindows7operatingsystemfromasource
otherthanaLenovoproductrecoverydiscset.

Windows10GenuineMicrosoftlabel:Dependingonyourgeographiclocation,thedatewhenyour
computerwasmanufactured,andtheversionofWindows10thatispreinstalled,yourcomputermighthavea
GenuineMicrosoft
forillustrationsofthevarioustypesofGenuineMicrosoftlabels.

•InthePeople’sRepublicofChina,theGenuineMicrosoftlabelisrequiredonallcomputermodels
preinstalledwithanyversionofWindows10.

•Inothercountriesandregions,theGenuineMicrosoftlabelisrequiredonlyoncomputermodelslicensed
forWindows10Pro.

®

labelaffixedtoitscover.Seehttp://www.microsoft.com/en-us/howtotell/Hardware.aspx

TheabsenceofaGenuineMicrosoftlabeldoesnotindicatethatthepreinstalledWindowsversionisnot
genuine.FordetailsonhowtotellwhetheryourpreinstalledWindowsproductisgenuine,refertothe
informationprovidedbyMicrosoftathttp://www.microsoft.com/en-us/howtotell/default.aspx.

UnlikeWindows7products,therearenoexternal,visualindicatorsoftheProductIDorWindowsversionfor
whichthecomputerislicensed.Instead,theProductIDisrecordedinthecomputerfirmware.Whenever
aWindows10productisinstalled,theinstallationprogramchecksthecomputerfirmwareforavalid,
matchingProductIDtocompletetheactivation.

10ThinkPadE560pandS5UserGuide

Insomecases,anearlierWindowsversionmightbepreinstalledunderthetermsoftheWindows10Pro
licensedowngraderights.

Features

Thecomputerfeaturesintroducedinthissectioncoveravarietyofmodels.Foryourspecificcomputer
model,somefeaturesmightvaryornotapply.

Toviewthesystempropertiesofyourcomputer,dothefollowing:

•ForWindows7:OpentheStartmenu,right-clickComputer,andthenclickProperties.

•ForWindows10:Doeitherofthefollowing:

–OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplayall

programs,andthenclickSettings➙System➙About.

–Right-clicktheStartbutton

Memory

•DoubleDataRate4(DDR4)SynchronousDynamic(SD)RandomAccessMemorymodules(RAM)

Storagedevice

•2.5-inchformfactor,7-mm,7.2-mm,or9.5-mmheightharddiskdrive(availableonsomemodels)

•2.5-inchformfactor,7-mmheightsolid-statedrive(availableonsomemodels)

Display

ThecolordisplayusestheThinFilmTransistor(TFT)technology.

•Displaysize:15.6inches(396.2mm)

•Displayresolution:

–LCD:Upto3840x2160or1920x1080,dependingonthemodel
–Externalmonitor:Upto4096x2160

•Brightnesscontrol

Keyboard

•6-rowkeyboard

•ThinkPadpointingdevice(TrackPointpointingdeviceandtrackpad)

•Functionkeys

•Numerickeypad

•Whitebacklightandredbacklight(availableonsomemodels)

.ThenselectSystem.

Interface

•4-in-1–digital-media-cardreader

•acpowerconnector

•Audioconnector

•HDMIconnector

•Integratedmicrophones

•AlwaysOnUSB3.0connector

Chapter1.Productoverview11

•TwoUSB3.0connectors

•RJ45Ethernetconnector

•2Dcameraor3Dcamera,dependingonthemodel

Note:The3Dcameraisaninfraredlaserdevice.

Integratedwirelessfeatures

•WirelessLAN

•Bluetooth

Specifications

Thissectionliststhephysicalspecificationsforyourcomputer.

Size

•Width:396mm(15.6inches)

•Depth:258mm(10.16inches)

•Height:25.8mm(1.02inches)

Heatoutput

•90W(307Btu/hr)maximumor135W(461Btu/hr)maximum(dependingonthemodel)

Powersource(acpoweradapter)

•Sine-waveinputat50to60Hz

•Inputratingoftheacpoweradapter:100to240Vac,50to60Hz

Operatingenvironment

Thissectionprovidesinformationabouttheoperatingenvironmentofyourcomputer.

Environment:

•Maximumaltitudewithoutpressurization:3048m(10000ft)

•Temperature

–Ataltitudesupto2438m(8000ft)

–Operating:5.0°Cto35.0°C(41°Fto95°F)
–Storage:5.0°Cto43.0°C(41°Fto109°F)

–Ataltitudesabove2438m(8000ft)

–Maximumtemperaturewhenoperatingundertheunpressurizedcondition:31.3°C(88°F)

Note:Whenyouchargethebattery,itstemperaturemustbeatleast10°C(50°F).

•Relativehumidity:

–Operating:8%to80%
–Storage:5%to95%

Ifpossible,placeyourcomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.

Attention:

12ThinkPadE560pandS5UserGuide

•Keepelectricalappliancessuchasanelectricfan,radio,airconditioner,andmicrowaveovenawayfrom
thecomputer.Thestrongmagneticfieldsgeneratedbytheseappliancescandamagethemonitorand
dataontheharddiskdrive.

•Donotplaceanybeveragesontopoforbesidethecomputerorotherattacheddevices.Ifliquidisspilled
onorinthecomputeroranattacheddevice,ashortcircuitorotherdamagemightoccur.

•Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.

Lenovoprograms

YourcomputercomeswithLenovoprogramstohelpyouworkeasilyandsecurely.

Note:Theavailableprogramsaresubjecttochangewithoutnotice.

TolearnmoreabouttheprogramsandothercomputingsolutionsofferedbyLenovo,goto:
http://www.lenovo.com/support

AccessingLenovoprograms

ToaccessLenovoprogramsonyourcomputer,dothefollowing:

1.ClicktheStartbuttontoopentheStartmenu.Locateaprogrambytheprogramname.

2.IftheprogramisnotdisplayedontheStartmenu,clickAllprogramsorAllappstodisplayallprograms.

3.Ifyoustilldonotfindtheprogramintheprogramlist,searchfortheprograminthesearchbox.

SomeLenovoprogramsarereadytobeinstalled.Youcannotfindtheseprogramsthroughtheabove
methodsunlessyouhaveinstalledthemfirst.ToinstalltheseLenovoprograms,gotoLenovoPC

Experience➙LenovoT oolsandfollowtheinstructionsonthescreen.

AnintroductiontoLenovoprograms

ThistopicprovidesabriefintroductiontoLenovoprograms.Dependingonyourcomputermodel,someof
theprogramsmightnotbeavailable.

AccessConnections™

(Windows7)

ActiveProtectionSystem™

(Windows7andWindows10)

TheAccessConnectionsprogramisaconnectivityassistantprogramfor
creatingandmanaginglocationprofiles.Eachlocationprofilestoresallthe
networkandInternetconfigurationsettingsneededforconnectingtoanetwork
infrastructurefromaspecificlocationsuchasahomeoranoffice.

Byswitchingbetweenlocationprofilesasyoumoveyourcomputerfromplace
toplace,youcanquicklyandeasilyconnecttoanetworkwithnoneedto
manuallyreconfigureyoursettingsandrestartthecomputereachtime.

TheActiveProtectionSystemprogramprotectsyourinternalstoragedrive(such
asharddiskdrive)whentheshocksensorinsideyourcomputerdetectsa
conditionthatcoulddamagethedrive,suchassystemtilt,excessivevibration,
orshock.

Theinternalstoragedriveislessvulnerabletodamagewhenitisnotoperating.
Thisisbecausewhentheinternalstoragedriveisnotoperating,thesystem
stopsitfromspinning,andmightalsomovethereadandwriteheadsofthe
drivetoareasthatdonotcontaindata.

Assoonastheshocksensorsensesthattheenvironmentisstableagain
(minimalchangeinsystemtilt,vibration,orshock),itturnsontheinternal
storagedrive.

Chapter1.Productoverview13

AutoScrollUtility

(Windows7)

CommunicationsUtility

(Windows7)

HotkeyFeaturesIntegration

(Windows7andWindows10)

LenovoCompanion

(Windows10)

LenovoPCExperience

(Windows7andWindows10)

LenovoSettings

(Windows10)

LenovoSolutionCenter

(Windows7andWindows10)

MobileBroadbandConnect

(Windows7andWindows10)

MessageCenterPlus

(Windows7)

PasswordManager

(Windows7)

PowerManager

(Windows7)

REACHit

(Windows7andWindows10)

RecoveryMedia

(Windows7andWindows10)

Thisprogramenhancesyourexperiencewithwindowoperation.Thewindow
positionofaforegroundapplicationisautomaticallyadjusted.Thescrollbaron
auserinterfaceisalsoautomaticallyadjusted.

TheCommunicationsUtilityprogramenablesyoutoconfiguresettingsforthe
integratedcameraandaudiodevices.

HotkeyFeaturesIntegrationisautilitypackagethatenablesyoutoselectand
installutilityprogramsspecificallyforthespecialkeysandbuttonsonyour
computer.Thespecialkeysandbuttonsaredesignedtomeetaccessibilityand
usabilityrequirements.Installingrelatedutilityprogramsenablesfullfunctionality
ofthespecialkeysandbuttons.

Yoursystem’sbestfeaturesshouldbeeasytoaccessandunderstand.With
LenovoCompanion,theyare.

UseLenovoCompaniontodothefollowing:

•Optimizeyourcomputer’sperformance,monitoryourcomputer’shealth,
andmanageupdates.

•Accessyouruserguide,checkwarrantystatus,andviewaccessories
customizedforyourcomputer.

•Readhow-toarticles,exploreLenovoforums,andstayup-to-dateon
technologynewswitharticlesandblogsfromtrustedsources.

LenovoCompanionisfilledwithexclusiveLenovocontenttohelpyoulearn
aboutwhatyoucandowithyourcomputer.

TheLenovoPCExperienceprogramhelpsyouworkmoreeasilyandsecurelyby
providingeasyaccesstovariousprograms,suchasActiveProtectionSystem
andLenovoSolutionCenter.

TheLenovoSettingsprogramenablesyoutoenhanceyourcomputing
experiencebyturningyourcomputerintoaportablehotspot,configuring
cameraandaudiosettings,optimizingyourpowersettings,andcreatingand
managingmultiplenetworkprofiles.

TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolve
computerproblems.Itcombinesdiagnostictests,systeminformationcollection,
securitystatus,andsupportinformation,alongwithhintsandtipsforoptimal
systemperformance.

TheMobileBroadbandConnectprogramenablesyoutoconnectthecomputer
tothemobilebroadbandnetworkthroughasupportedwirelessWANcard.

TheMessageCenterPlusprogramautomaticallydisplaysmessagestoinform
youaboutimportantnoticesfromLenovo,suchasalertsonsystemupdates
andalertsonconditionsthatrequireyourattention.

ThePasswordManagerprogramautomaticallycapturesandfillsin
authenticationinformationforWindowsprogramsandWebsites.

ThePowerManagerprogramprovidesconvenient,flexible,andcompletepower
managementforthecomputer.Itenablesyoutoadjustyourcomputerpower
settingstoachievethebestbalancebetweenperformanceandpowersaving.

REACHitenablesyoutomanageallyourfiles,nomatterwheretheyarestored,
insideonesingleapp.Connectyourdevicesalongwithmultiplecloudstorage
accountsforaneasierandfasterwaytoaccessyourstuff.

TheRecoveryMediaprogramenablesyoutorestorethecontentsofthehard
diskdrivetothefactorydefaultsettings.

14ThinkPadE560pandS5UserGuide

RescueandRecovery

(Windows7)

SHAREit

(Windows7andWindows10)

SystemUpdate

(Windows7)

WRITEit

(Windows10)

®

TheRescueandRecoveryprogramisaone-buttonrecoveryandrestore
solution.Itincludesasetofself-recoverytoolstohelpyoudiagnosecomputer
problems,gethelp,andrecoverfromsystemcrashes,evenifyoucannotstart
theWindowsoperatingsystem.

TheSHAREitprogramenablesyoutosharefileseasilyandrapidlyacross
devicessuchascomputersandsmartphones,evenwithoutanyInternet
connection.Youcanconnecttoyourfriendsandsendphotos,folders,and
otherfilesthroughSHAREit.Everysharingisquickandsimple.

TheSystemUpdateprogramenablesyoutokeepthesoftwareonthecomputer
up-to-datebydownloadingandinstallingsoftwarepackages,includingdevice
drivers,UnifiedExtensibleFirmwareInterface(UEFI)basicinput/outputsystem
(BIOS)updates,andotherthird-partyprograms.

WRITEitgivesyouinstanthandwritinginputwhereveryouneedit.Y oucanwrite
directlyinanyappandtextfield,edittextinreal-time,seeyourfullscreen,and
convertyourhandwritingintodigitaltext.

Chapter1.Productoverview15

16ThinkPadE560pandS5UserGuide

Chapter2.Usingyourcomputer

Thischaptercontainsthefollowingtopics:

•“Registeringyourcomputer”onpage17

•“Frequentlyaskedquestions”onpage17

•“GettinghelpabouttheWindowsoperatingsystem”onpage18

•“Specialkeys”onpage19

•“ThinkPadpointingdevice”onpage21

•“Powermanagement”onpage25

•“Connectingtothenetwork”onpage29

•“Usinganexternaldisplay”onpage31

•“Usingaudiofeatures”onpage33

•“Usingthecamera”onpage33

•“Usingaflashmediacard”onpage34

Registeringyourcomputer

Whenyouregisteryourcomputer,informationisenteredintoadatabase,whichenablesLenovotocontact
youincaseofarecallorothersevereproblem.Inaddition,somelocationsofferextendedprivilegesand
servicestoregisteredusers.

WhenyouregisteryourcomputerwithLenovo,youalsowillreceivethefollowingbenefits:

•QuickerservicewhenyoucallLenovoforhelp

•Automaticnotificationoffreesoftwareandspecialpromotionaloffers

ToregisteryourcomputerwithLenovo,gotohttp://www.lenovo.com/registerandfollowtheinstructionson
thescreentoregisteryourcomputer.

IfyouareusingaWindows7operatingsystem,youalsocanregisteryourcomputerthroughthepreinstalled
LenovoProductRegistrationprogram.Theprogramlaunchesautomaticallyafteryouhaveusedyour
computerforaperiodoftime.Followtheinstructionsonthescreentoregisteryourcomputer.

Frequentlyaskedquestions

Thefollowingareafewtipsthatwillhelpyouoptimizetheuseofyourcomputer.

Toensurethatyoureceivethebestperformancefromyourcomputer,gotothefollowingWebpagetofind
informationsuchasaidsfortroubleshootingandanswerstofrequentlyaskedquestions:
http://www.lenovo.com/support/faq

CanIgetmyuserguideinanotherlanguage?

•Todownloadtheuserguideinanotherlanguage,gotohttp://www.lenovo.com/support.Thenfollow
theinstructionsonthescreen.

Howtoturnoffmycomputer?

©CopyrightLenovo2016

17

•ForWindows7:OpentheStartmenu,andthenclickShutdown.

•ForWindows10:OpentheStartmenu,clickPower,andthenclickShutdown.

HowdoIaccessControlPanel?

•ForWindows7:OpentheStartmenu,andthenclickControlPanel.

•ForWindows10:Right-clicktheStartbutton,andthenclickControlPanel.

Howtousethebatterypowermoreeffectively?

•Toconservepower,ortosuspendoperationwithoutexitingprogramsorsavingfiles,see“Power-saving
modes”onpage27

•Toachievethebestbalancebetweenperformanceandpowersaving,createandapplypowerplans.
See“Managingthebatterypower”onpage26

•Ifyourcomputerwillbeturnedoffforanextendedperiodoftime,youcanpreventbatterypower
fromdrainingbyremovingthebattery.Lookformoreinformationaboutusingthebatteryin“Power
management”onpage25.

Concernedaboutsecurityorneedtosecurelydisposeofdatastoredonyourinternalstoragedrive?

•StudyChapter5“Security”onpage45tofindouthowyoucanprotectyourcomputerfromtheftand
unauthorizeduse.

•UsethePasswordManagerprogramtoprotectthedatastoredonyourcomputer.Fordetails,seethe
helpinformationsystemoftheprogram.

•Beforeyoudisposeofthedataontheinternalstoragedrive,besuretoread“Noticeondeletingdatafrom
yourinternalstoragedrive”onpage51

.

.

Needtogivepresentationsorattachanexternalmonitoroften?

•Ensurethatyoufollowtheprocedureinthetopic“Connectinganexternaldisplay”onpage31

•WiththeExtenddesktopfunction,youcandisplayoutputonboththecomputerdisplayandanexternal
monitor.

Youhavebeenusingyourcomputerforsometimealready,anditisgettingslower?

•Followthe“Generaltipsforpreventingproblems”onpage71

•Diagnoseproblemsyourselfbyusingthepreinstalleddiagnosticsoftware.See“Diagnosingproblems”
onpage77.

•CheckforrecoverysolutionsinChapter9“Recoveryoverview”onpage95.

Printthefollowingsectionsandkeepthemwithyourcomputerincaseyouareunabletoaccessthis
onlinehelpwhennecessary.

•“Installinganewoperatingsystem”onpage53

•“Computerstopsresponding”onpage77

•“Powerproblems”onpage91

.

.

GettinghelpabouttheWindowsoperatingsystem

TheWindowshelpinformationsystemprovidesyouwithdetailedinformationaboutusingtheWindows
operatingsystemtohelpyougetthemostofyourcomputer.ToaccesstheWindowshelpinformation
system,dooneofthefollowing:

•ForWindows7:OpentheStartmenu,andthenclickHelpandSupport.

18ThinkPadE560pandS5UserGuide

•ForWindows10:OpentheStartmenu,andthenclickGetstartedfromtherightpanel.Additionally,you
cansearchfromthetaskbartofindhelp,apps,files,settings,andsoon.

Specialkeys

Yourcomputerhasseveralspecialkeystohelpyouworkmoreeasilyandeffectively.

Note:Dependingonthemodel,yourcomputermightlookdifferentfromthefollowingillustration.

1Additionalshortcutkeys

Yourcomputermighthavefouradditionalshortcutkeys:

•

•

•

•

2Windowskey

:Launchescalculator

:Locksoperatingsystem

:Opensthedefaultbrowser

:OpensComputer

PresstheWindowskeytoopentheStartmenu.

ForinformationaboutusingtheWindowskeywithotherkeys,refertothehelpinformationsystemofthe
Windowsoperatingsystem.

34Fnkeyandfunctionkeys

YoucanconfiguretheFnkey4andfunctionkeys5intheKeyboardPropertieswindowbydoingthe
following:

1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall
icons.

2.ClickKeyboard.IntheKeyboardPropertieswindow,clicktheFnandfunctionkeystab.

Chapter2.Usingyourcomputer19

3.Selecttheoptionsofyourpreference.

•+:EnablesordisablestheFnLockfunction.
WhentheFnLockfunctionisdisabled:TheFnLockindicatorisoff(defaultmode).Toinitiatethe

specialfunctionprintedasanicononeachkey,pressthefunctionkeydirectly.ToinputF1-F12,press
theFnkeyandthecorrespondingfunctionkey.

WhentheFnLockfunctionisenabled:TheFnLockindicatorturnson.ToinputF1-F12,pressthe
functionkeysdirectly.T oinitiatethespecialfunctionprintedasanicononeachkey,presstheFnkey
andthecorrespondingfunctionkey.

•

:Mutesorunmutesthespeakers.Whenthespeakersaremuted,thespeaker-muteindicatorturns

on.
Ifyoumutethesoundandturnoffyourcomputer,thesoundwillremainmutedwhenyouturnonyour

computeragain.Toturnonthesound,pressF1,F2,orF3.

•

•

:Decreasesthespeakervolume.

:Increasesthespeakervolume.

•:Mutesorunmutesthemicrophones.Whenthemicrophonesaremuted,themicrophone-mute
indicatorturnson.

•:Darkensthedisplay.

•:Brightensthedisplay.
Youcantemporarilychangethecomputerdisplaybrightnessbypressingthetwokeys.Tochangethe

defaultbrightnesslevel,right-clickthebattery-statusiconintheWindowsnotificationarea.Thenclick
Adjustscreenbrightnessandmakechangesasdesired.

•

:Managesexternaldisplays.Formoreinformation,referto“Usinganexternaldisplay”onpage31.

Note:Toswitchbetweenthecomputerdisplayandanexternalmonitor,theWindows+Pkeycombination
alsoisavailable.

•

:Enablesordisableswirelessfeatures.Formoreinformationonthewirelessfeatures,referto

“Wirelessconnections”onpage29

.

•

:

–Windows7:OpensControlPanel.
–Windows10:OpenstheSettingswindow.

•:

–Windows7:OpensWindowsSearch.
–Windows10:OpenstheCortana

•

:Viewstheprogramsthatyouhaveopened.

®

searchbox.

•:

–Windows7:OpensComputer.
–Windows10:Viewsalltheprograms.

•Fn+B:HasthesamefunctionastheBreakkey.

•Fn+P:HasthesamefunctionasthePausekey.

•Fn+S:HasthesamefunctionastheSysRqkey.

20ThinkPadE560pandS5UserGuide

•Fn+K:HasthesamefunctionastheScrLKkey.

•Fn+4:Putsthecomputerintosleepmode.Toreturntonormaloperation,presstheFnkeyorpower
button.

•Fn+Q:Togglesbetweentheperformancemodeandquietmode

ThinkPadpointingdevice

TheThinkPadpointingdeviceenablesyoutoperformallthefunctionsofatraditionalmouse,suchas
pointing,clicking,andscrolling.WiththeThinkPadpointingdevice,youalsocanperformavarietyoftouch
gestures,suchasrotatingandzoominginorout.

TheThinkPadpointingdeviceconsistsofthefollowingtwodevices:

1TrackPointpointingdevice
2T rackpad

Bydefault,boththeTrackPointpointingdeviceandthetrackpadareactivewiththetouchgesturesenabled.
Tochangethesettings,see“CustomizingtheThinkPadpointingdevice”onpage24.

TrackPointpointingdevice

TheTrackPointpointingdeviceenablesyoutoperformallthefunctionsofatraditionalmouse,suchas
pointing,clicking,andscrolling.

Chapter2.Usingyourcomputer21

TheT rackPointpointingdeviceconsistsofthefollowingfourcomponents:

1Pointingstick
2Left-clickbutton(primary-clickbutton)
3Right-clickbutton(secondary-clickbutton)
4Scrollbar

TousetheTrackPointpointingdevice,refertothefollowinginstructions:

Note:Placeyourhandsinthetypingpositionanduseyourindexfingerormiddlefingertoapplypressureto
thepointing-sticknonslipcap.Useeitherthumbtopresstheleft-clickbuttonorright-clickbutton.

•Point
Usethepointingstick1tomovethepointeronthescreen.T ousethepointingstick,applypressureto
thepointing-sticknonslipcapinanydirectionparalleltothekeyboard.Thepointermovesaccordingly
butthepointingstickitselfdoesnotmove.Thespeedatwhichthepointermovesdependsonthe
amountofpressureyouapplytothepointingstick.

•Left-click
Presstheleft-clickbutton

2toselectoropenanitem.

•Right-click
Presstheright-clickbutton3todisplayashortcutmenu.

•Scroll
Pressandholdthedottedscrollbar4whileapplyingpressuretothepointingstickintheverticalor
horizontaldirection.Thenyoucanscrollthroughthedocument,Website,orapps.

Trackpad

Theentiretrackpadissensitivetofingertouchandmovement.Youcanusethetrackpadtoperformallthe
pointing,clicking,andscrollingfunctionsofatraditionalmouse.

22ThinkPadE560pandS5UserGuide

Thetrackpadcanbedividedintotwozonesbyitsfunction:

1Left-clickzone(primary-clickzone)
2Right-clickzone(secondary-clickzone)

Tousethetrackpad,refertothefollowinginstructions:

•Point
Slideonefingeracrossthesurfaceofthetrackpadtomovethepointeraccordingly.

•Left-click
Presstheleft-clickzone

1toselectoropenanitem.

Youalsocantapanywhereonthesurfaceofthetrackpadwithonefingertoperformtheleft-clickaction.

•Right-click
Presstheright-clickzone2todisplayashortcutmenu.
Youalsocantapanywhereonthesurfaceofthetrackpadwithtwofingerstoperformtheright-clickaction.

•Scroll
Puttwofingersonthetrackpadandmovethemintheverticalorhorizontaldirection.Thisactionenables
youtoscrollthroughthedocument,Website,orapps.Ensurethatyoupositionyourtwofingersslightly
apartfromeachother.

Withthetrackpad,youalsocanperformavarietyoftouchgestures.Forinformationaboutusingthetouch
gestures,see“Trackpadtouchgestures”onpage23

.

Trackpadtouchgestures

Theentiretrackpadsurfaceissensitivetofingertouchandmovement.Y oucanusethetrackpadtoperform
thesamepointandclickactionsasyouwouldusingatraditionalmouse.Youalsocanusethetrackpad
toperformavarietyoftouchgestures.

Thefollowingsectionintroducessomefrequentlyusedtouchgesturessuchastapping,dragging,and
scrolling.Formoregestures,seethehelpinformationsystemoftheThinkPadpointingdevice.

Notes:

•Whenusingtwoormorefingers,ensurethatyoupositionyourfingersslightlyapart.

•SomegesturesarenotavailableifthelastactionwasdonefromtheTrackPointpointingdevice.

•Somegesturesareonlyavailablewhenyouareusingcertainapps.

Chapter2.Usingyourcomputer23

Tap

Tapanywhereonthetrackpad
withonefingertoselectoropen
anitem.

Two-fingertap

Tapanywhereonthetrackpadwith
twofingerstodisplayashortcut
menu.

Two-fingerscroll

Puttwofingersonthetrackpad
andmovethemintheverticalor
horizontaldirection.Thisaction
enablesyoutoscrollthroughthe
document,Website,orapps.

Two-fingerzoomin

Puttwofingersonthetrackpad
andmovethemfartherapartto
zoomin.

Two-fingerzoomout

Puttwofingersonthetrackpadand
movethemclosertogethertozoom
out.

ThefollowingsectionintroducessometouchgesturesontheWindows10operatingsystem.

Swipethreefingersup

Putthreefingersonthetrackpad
andmovethemuptoopenthe
taskviewtoseeallyouropen
windows.

Swipethreefingersdown

Putthreefingersonthetrackpad
andmovethemdowntoshowthe
desktop.

CustomizingtheThinkPadpointingdevice

YoucancustomizetheThinkPadpointingdevicesoyoucanuseitmorecomfortablyandefficiently.For
example,youcanchoosetoenabletheTrackPointpointingdevice,thetrackpad,orboth.Y oualsocan
disableorenablethetouchgestures.

TocustomizetheThinkPadpointingdevice,dothefollowing:

1.GotoControlPanel.

2.ClickHardwareandSound➙Mouse.TheMousePropertieswindowisdisplayed.

3.IntheMousePropertieswindow,followtheinstructionsonthescreentocompletethecustomization.

Replacingthecapofpointingstick

Thecap1ontheendofthepointingstickisremovable.Afteryouusethecapforaperiodoftime,you
mightconsiderreplacingthecapwithanewone.

Note:Ensurethatyouuseacapwithgrooves

aasshowninthefollowingillustration.

24ThinkPadE560pandS5UserGuide

Powermanagement

Whenyouuseyourcomputerawayfromelectricaloutlets,youdependonbatterypowertokeepyour
computerrunning.Differentcomputercomponentsconsumepoweratdifferentrates.Themoreyouusethe
power-intensivecomponents,thefasteryouconsumebatterypower.

SpendmoretimeunpluggedwithThinkPadbatteries.Mobilityhasrevolutionizedbusinessbyenabling
youtotakeyourworkwhereveryougo.WithThinkPadbatteries,youwillbeabletoworklongerwithout
beingtiedtoanelectricaloutlet.

Usingtheacpower

Thepowertorunyourcomputercancomeeitherfromthebatteryorfromacpower.Whileyouuseac
power,thebatterieschargeautomatically.

Yourcomputercomeswithanacpoweradapterandapowercord.

•acpoweradapter:Convertsacpowerfornotebookcomputeruse.

•Powercord:Connectstheacoutletandtheacpoweradapter.

Connectingtoacpower

Toconnectthecomputertoacpower,dothefollowing:

Attention:Usinganimproperpowercordmightcauseseveredamagetoyourcomputer.

Note:Ensurethatyouperformtheactionsintheorderinwhichtheyarelisted.

1.Connectthepowercordtotheacpoweradapter.

2.Connecttheacpoweradaptertothepowerconnectorofthecomputer.

3.Connectthepowercordintoanelectricaloutlet.

Tipsforusingtheacpoweradapter

•Whentheacpoweradapterisnotinuse,disconnectitfromtheelectricaloutlet.

•Donotbindthepowercordtightlyaroundtheacpoweradaptertransformerpackwhenitisconnectedto
thetransformer.

•Beforeyouchargethebatteries,makesurethattheirtemperatureisatleast10°C(50°F).

•Youcanchargethebatterieswhentheacpoweradapterisconnectedtothecomputer.Youneedto
chargethebatteriesinanyofthefollowingsituations:

Chapter2.Usingyourcomputer25

–WhenthebatteryiconintheWindowsnotificationareashowsalowpercentageofbatterypower

remaining

–Whenthebatterieshavenotbeenusedforalongtime

Checkingthebatterystatus

Moveyourpointertothebattery-statusiconintheWindowsnotificationareatocheckthebatterystatus.
Thebattery-statusicondisplaysthepercentageofbatterypowerremainingandhowlongyoucanuse
yourcomputerbeforeyoumustchargethebattery.

Therateatwhichyouusebatterypowerdetermineshowlongyoucanusethebatteriesofyourcomputer
betweencharges.Becauseofdifferentuserhabitsandneeds,itisdifficulttopredicthowlongabattery
chargewilllast.Therearetwomainfactors:

•Howmuchenergyisstoredinthebatterywhenyoubegintowork

•Thewayyouuseyourcomputer,forexample:

–Howoftenyouaccessthestoragedrive
–Howbrightyoumakethecomputerdisplay
–Howoftenyouusethewirelessfeatures

Chargingthebattery

Itisrecommendedthatyouchargethebatteryorreplaceitwithachargedbatterywhenthebatterypower
remainingislow.Forexample:

•Whenyoufindthatthepercentageofpowerremainingislow

•Whenthepoweralarmalertsyou

Ifanacoutletisconvenient,plugtheacpoweradapterintoit,andtheninserttheconnectorintothe
computer.Thebatterywillbefullychargedinaboutthreetosixhours.Thechargingtimeisaffectedbythe
batterysizeandthephysicalenvironment.Y oucancheckthebatterychargingstatusatanytimethroughthe
battery-statusiconintheWindowsnotificationarea.

Note:T omaximizethelifeofthebattery,thecomputerdoesnotstartrechargingthebatteryiftheremaining
powerisgreaterthan95%.

Maximizingthebatterylife

Tomaximizethelifeofthebattery,dothefollowing:

•Rechargethebatterycompletelybeforeusingit.Youcanseewhetherthebatteryisfullychargedfromthe
battery-statusiconintheWindowsnotificationarea.

•Alwaysusepower-savingmodes,suchassleepmodeandhibernationmode.

Managingthebatterypower

Toachievethebestbalancebetweenperformanceandpowersaving,adjustyourpowerplansettings.
Toadjustpowerplansettings,dothefollowing:

1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall
icons.

2.ClickPowerOptions.

3.Followtheinstructionsonthescreen.

26ThinkPadE560pandS5UserGuide

Formoreinformation,refertothehelpinformationsystemoftheprogram.

Power-savingmodes

Thereareseveralmodesthatyoucanuseatanytimetoconservepower.Thissectionintroduceseach
modeandgivestipsontheeffectiveuseofbatterypower.

•Screenblankmode(forWindows7only)
Thecomputerdisplayrequiresconsiderablebatterypower.Toturnoffthepowertothedisplayandmake
thecomputerenterscreenblankmode,right-clickthebattery-gaugeiconinthewindowsnotificationarea
andselectPoweroffdisplay.

•Sleepmode
Insleepmode,yourworkissavedtomemory,andthenthestoragedriveandthecomputerdisplayare
turnedoff.Whenyourcomputerwakesup,yourworkisrestoredwithinseconds.

Toputyourcomputerintosleepmode,pressFn+4.
Youalsocanputthecomputerintosleepmodebydoingthefollowing:

–ForWindows7:OpentheStartmenu,clickthearrownexttotheShutdownbutton,andthenclick

Sleepfromthemenudisplayed.

–ForWindows10:OpentheStartmenu,clickPower,andthenclickSleep.

•Hibernationmode
Byusingthismode,youcanturnoffyourcomputercompletelywithoutsavingfilesorexitingany
programsthatarerunning.Whenthecomputerentershibernationmode,allopenprograms,folders,and
filesaresavedtothestoragedevices,andthenthecomputerturnsoff.

Toputthecomputerintohibernationmode,dothefollowing:

–ForWindows7:OpentheStartmenu,clickthearrownexttotheShutdownbutton,andthenclick

Hibernatefromthemenudisplayed.

–ForWindows10:Definewhatthepowerbuttondoesfirst,andthenpressthepowerbuttontoput

thecomputerintohibernationmode.

Ifyouputyourcomputerintohibernationmodewiththewake-upfunctiondisabled,thecomputerdoes
notconsumeanypower.Thewake-upfunctionisdisabledbydefault.Ifyouputyourcomputerinto
hibernationmodewiththewake-upfunctionenabled,thecomputerconsumesasmallamountofpower.

Toenablethewake-upfunction,dothefollowing:

1.GotoControlPanelandclickSystemandSecurity.

2.ClickAdministrativeTools.

3.ClickTaskScheduler.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.

4.Fromtheleftpane,selectthetaskfolderforwhichyouwanttoenablethewake-upfunction.The
scheduledtasksaredisplayed.

5.Clickascheduledtask,andthenclicktheConditionstab.

6.UnderPower,selectthecheckboxforWakethecomputertorunthistask.

•Wirelessoff
Whenyouarenotusingthewirelessfeatures,suchasBluetoothorwirelessLAN,turnthemoff.Thishelps

conservepower.Toturnoffthewirelessfeatures,pressthewireless-radioscontrolkey

.

Handlingthebattery

ThissystemsupportsonlybatteriesspeciallydesignedforthisspecificsystemandmanufacturedbyLenovo
oranauthorizedbuilder.Thesystemdoesnotsupportunauthorizedbatteriesorbatteriesdesignedforother

Chapter2.Usingyourcomputer27

systems.Ifanunauthorizedbatteryorabatterydesignedforanothersystemisinstalled,thesystemwill
notcharge.

Attention:Lenovohasnoresponsibilityfortheperformanceorsafetyofunauthorizedbatteries,and
providesnowarrantiesforfailuresordamagearisingoutoftheiruse.

Note:Ifanunauthorizedbatteryisinstalled,thefollowingmessagewillbedisplayed:“Thebatteryinstalled
isnotsupportedbythissystemandwillnotcharge.PleasereplacethebatterywiththecorrectLenovo
batteryforthissystem.”

DANGER

Donotattempttodisassembleormodifythebattery.

Attemptingtodosocancauseanexplosion,orliquidleakagefromthebattery.

AbatteryotherthantheonespecifiedbyLenovo,oradisassembledormodifiedbatteryisnot
coveredbythewarranty.

DANGER

Iftherechargeablebatteryisincorrectlyreplaced,thereisdangerofanexplosion.Thebattery
containsasmallamountofharmfulsubstances.T oavoidpossibleinjury:

•ReplaceonlywithabatteryofthetyperecommendedbyLenovo.

•Keepthebatteryawayfromfire.

•Donotexposeittoexcessiveheat.

•Donotexposeittowaterorrain.

•Donotshort-circuitit.

•Storeitinacooldryplace.

•Keepitawayfromchildren.

Thebatteryisaconsumablesupply.Ifyourbatterybeginstodischargetooquickly,replacethebattery
withanewoneofthetyperecommendedbyLenovo.Formoreinformationaboutreplacingthebattery,
contactyourCustomerSupportCenter.

DANGER

Donotdrop,crush,puncturethebattery,ormakeitsubjecttostrongforces.Batteryabuseor
mishandlingcancausethebatterytooverheat,whichcancausegassesorflameto“vent”fromthe
batteryorcoin-cellbattery.Ifyourbatteryisdamaged,orifyounoticeanydischargefromyour
batteryorthebuildupofforeignmaterialsonthebatteryleads,stopusingthebatteryandobtaina
replacementfromthebatterymanufacturer.

DANGER

Onlyrechargethebatterystrictlyaccordingtoinstructionsincludedintheproductdocumentation.

28ThinkPadE560pandS5UserGuide

DANGER

Donotputthebatteryintrashthatisdisposedofinlandfills.Whendisposingofthebattery,comply
withlocalordinancesorregulationsandyourcompany'ssafetystandards.

DANGER

Thereisadangerofanexplosionifthecoin-cellbatteryisincorrectlyplaced.Thelithiumbattery
containslithiumandcanexplodeifitisnotproperlyhandled,ordisposedof.Replaceonlywitha
batteryofthesametype.T oavoidpossibleinjuryordeath,donot:(1)throworimmerseintowater,
(2)allowittoheattomorethan100°C(212°F),or(3)attempttorepairordisassembleit.Disposeof
itasrequiredbylocalordinancesorregulationsandyourcompany'ssafetystandards.

Connectingtothenetwork

YourcomputerhasoneormorenetworkcardsthatenableyoutoconnectyourcomputertotheInternet
andothernetworkconnections.

Ethernetconnections

Youcanconnectyourcomputertoalocalnetworkorabroadbandconnectionbyusingthebuilt-inEthernet
featureofthecomputer.

DANGER

YourcomputerhasanEthernetconnector.Toavoidtheriskofelectricalshock,donotconnect
thetelephonecabletotheEthernetconnector.

Wirelessconnections

Wirelessconnectionisthetransferofdatawithouttheuseofcablesbutbymeansofradiowavesonly.

IntheAirplanemode,allwirelessfeaturesaredisabled.T odisabletheAirplanemodeontheWindows10
operatingsystem,opentheStartmenuandclickSettings.IfSettingsisnotdisplayed,clickAllapps
todisplayallprograms,andclickSettings➙Network&Internet➙Airplanemode.Thenturnoffthe
Airplanemode.

Dependingonthewirelessdevicesinstalledonyourcomputer,youmightbeabletousethefollowing
wirelessnetworks:

•Wireless-LANconnection

•Wireless-WANconnection

•Bluetoothconnection

Usingthewireless-LANconnection

Awirelesslocalareanetwork(LAN)coversarelativelysmallgeographicarea,suchasanofficebuildingora
house.Devicesbasedonthe802.11standardscanconnecttothistypeofnetwork.

Yourcomputercomeswithabuilt-inwirelessnetworkcardandaconfigurationutilitytohelpyouestablish
wirelessconnectionsandmonitortheconnectionstatus.Thisenablesyoutostayconnectedtoyournetwork
whileyouareattheoffice,inameetingroom,orathome,withnoneedforawiredconnection.

Chapter2.Usingyourcomputer29

Toestablishawireless-LANconnection,dothefollowing:

1.Clickthewireless-network-connection-statusiconintheWindowsnotificationarea.Alistofavailable
wirelessnetworksisdisplayed.

2.Double-clickanetworktoconnecttoit.Providerequiredinformationifneeded.

Thecomputerautomaticallyconnectstoanavailablewirelessnetworkwhenthelocationchanges.Open
NetworkandSharingCentertomanagemultiplenetworkprofiles.Formoreinformation,refertothe
Windowshelpinformationsystem.

Tipsforusingthewireless-LANfeature

Toachievethebestconnection,usethefollowingguidelines:

•Placeyourcomputersothatthereareasfewobstaclesaspossiblebetweenthewireless-LANaccess
pointandthecomputer.

•Openyourcomputerlidtoanangleofslightlymorethan90degrees.

•Ifyouusethewirelessfeature(the802.11standards)ofyourcomputersimultaneouslywithaBluetooth
option,thedatatransmissionspeedcanbedelayedandtheperformanceofthewirelessfeaturecanbe
degraded.

Checkingthewireless-LANconnectionstatus

Youcancheckthewireless-LANconnectionstatusthroughthewireless-network-connection-statusiconin
theWindowsnotificationarea.Themorebarsencompassed,thebetterthesignalis.

FortheWindows7operatingsystem,youalsocanchecktheAccessConnectionsgauge,theAccess
Connectionsstatusicon,ortheAccessConnectionswirelessstatusiconintheWindowsnotificationarea.

AccessConnectionsgauge:

•Powertothewirelessradioisoffornosignal.

•Powertothewirelessradioison.Thesignalstrengthofthewirelessconnectionispoor.T o
improvesignalstrength,moveyourcomputerclosertothewirelessaccesspoint.

•Powertothewirelessradioison.Thesignalstrengthofthewirelessconnection
ismarginal.

•Powertothewirelessradioison.Thesignalstrengthofthewirelessconnection
isexcellent.

AccessConnectionsstatusicon:

•Nolocationprofileisactiveornoneexists.

•Currentlocationprofileisdisconnected.

•Currentlocationprofileisconnected.

AccessConnectionswirelessstatusicon

•Powertothewirelessradioisoff.

•Powertothewirelessradioison.Noassociation.

•Powertothewirelessradioison.Nosignal.

•Powertothewirelessradioison.Thesignalstrengthofthewirelessconnectionisexcellent.

•Powertothewirelessradioison.Thesignalstrengthofthewirelessconnectionismarginal.

30ThinkPadE560pandS5UserGuide

•Powertothewirelessradioison.Thesignalstrengthofthewirelessconnectionispoor.Toimprove
signalstrength,moveyourcomputerclosertothewirelessaccesspoint.

UsingtheBluetoothconnection

Bluetoothcanconnectdevicesthatareashortdistancefromoneanother.Itiscommonlyusedfor
connectingperipheraldevicestoacomputer,transferringdatabetweenhand-helddevicesandapersonal
computer,orremotelycontrollingandcommunicatingwithdevicessuchasmobilephones.

Dependingonthemodel,yourcomputermightsupporttheBluetoothfeature.Totransferdatathrough
theBluetoothfeature,dothefollowing:

Note:Ifyouusethewirelessfeature(the802.11standards)ofyourcomputersimultaneouslywitha
Bluetoothoption,thedatatransmissionspeedcanbedelayedandtheperformanceofthewirelessfeature
canbedegraded.

1.EnsurethattheBluetoothfeatureisenabled.

•ForWindows7:Pressthewireless-radioscontrolkeyandturnontheBluetoothfeature.

•ForWindows10:Dooneofthefollowing:

–OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplay

allprograms,andthenclickSettings➙Devices➙Bluetooth.TurnontheBluetoothfeature.

–OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplay

allprograms,andthenclickSettings➙Network&Internet➙Airplanemode.Turnonthe
Bluetoothfeature.

2.Right-clickthedatathatyouwanttosend.

3.SelectSendTo➙BluetoothDevices.

4.SelectaBluetoothdevice,andthenfollowtheinstructionsonthescreen.

Formoreinformation,refertotheWindowshelpinformationsystemandtheBluetoothhelpinformation
system.

Usinganexternaldisplay

Youcanuseanexternaldisplaysuchasaprojectororamonitortogivepresentationsortoexpandyour
workspace.Thistopicintroduceshowtoconnectanexternaldisplay,choosedisplaymodes,andchange
displaysettings.

Yourcomputersupportsupto4096x2304videoresolution,withanexternaldisplayconnectedtothe
HDMIconnector.

Formoreinformationabouttheexternaldisplay,refertothemanualsprovidedwithit.

Connectinganexternaldisplay

Youcanuseeitherawireddisplayorawirelessdisplay.ThewireddisplaycanbeconnectedtotheHDMIby
acable.ThewirelessdisplaycanbeaddedthroughtheWi-DiorMiracastfunction.

•Connectingawireddisplay

Note:Whenyouconnectanexternalmonitor,avideointerfacecablewithaferritecoreisrequired.

1.Connecttheexternaldisplaytoanappropriatevideoconnectoronyourcomputer,suchasthe
HDMIconnector.

2.Connecttheexternaldisplaytoanelectricaloutlet.

Chapter2.Usingyourcomputer31

3.Turnontheexternaldisplay.

Ifyourcomputercannotdetecttheexternaldisplay,dothefollowing:

–ForWindows7:Right-clickonthedesktop,andthenclickScreenresolution➙Detect.
–ForWindows10:Right-clickonthedesktop,andthenclickDisplaysettings➙Detect.

•Connectingawirelessdisplay

Note:Touseawirelessdisplay,ensurethatbothyourcomputerandtheexternaldisplaysupportthe
Wi-DiorMiracastfeature.

–ForWindows7:StarttheIntel

followtheinstructionsonthescreen.

–ForWindows10:Dooneofthefollowing:

–OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplayall

programs,andthenclickSettings➙Devices➙Connecteddevices➙Addadevice.

–Clicktheactioncentericononthetaskbar.ClickConnect.Selectthedesiredwirelessdisplay

andfollowtheinstructionsonthescreen.

Formoreinformation,refertotheWindowshelpinformationsystem.

®

Wi-Diprogram.Selectthedesiredwirelessdisplayinthelistand

Choosingadisplaymode

Youcandisplayyourdesktopandappsonthecomputerdisplay,theexternaldisplay,orboth.Tochoose
howtodisplaythevideooutput,pressthedisplay-modeswitchingkeyandthenselectadisplay

modeyouprefer.

Therearefourdisplaymodes:

•Disconnect:Displaysthevideooutputonlyonyourcomputerscreen.

Note:Dependingonthesituation,youmightseeDisconnect,PCscreenonly,Computeronly,or
Disconnectprojector.

•Duplicate:Displaysthesamevideooutputonbothyourcomputerscreenandanexternaldisplay.

•Extend:Extendsthevideooutputfromyourcomputerdisplaytoanexternaldisplay.Y oucandragand
moveitemsbetweenthetwodisplays.

•Projectoronly:Showsthevideooutputonlyonanexternaldisplay.

Note:Dependingonthesituation,youmightseeProjectoronlyorSecondscreenonly.

Note:IfyoushowDOSorprogramsusingDirectDraworDirect3D

displayshowsthevideooutput.

®

infull-screenmode,onlythemain

Changingdisplaysettings

Youcanchangethesettingsforboththecomputerdisplayandtheexternaldisplay.Forexample,you
candefinewhichoneisthemaindisplayandwhichoneisthesecondarydisplay.Youalsocanchange
theresolutionandorientation.

Tochangedisplaysettings,dothefollowing:

1.Right-clickonthedesktopandselectScreenresolutionorDisplaysettings.

2.Selectthedisplaythatyouwanttoconfigure.

3.Changedisplaysettingsasyouwant.

32ThinkPadE560pandS5UserGuide

Note:Ifyousetahigherresolutionforthecomputerdisplaythantheexternaldisplay,onlypartofthescreen

canbeshownontheexternaldisplay.

Usingaudiofeatures

Yourcomputerisequippedwiththefollowingitems:

•Speakers

•Microphones

•Audioconnector,3.5mm(0.14inch)indiameter

Yourcomputeralsohasanaudiochipthatenablesyoutoenjoyvariousmultimediaaudiofeatures,such
asthefollowing:

•CompliantwithIntelHighDefinitionAudio

•PlaybackofMusicalInstrumentDigitalInterface(MIDI)andMovingPictureExpertsGroupAudioLayer-3
(MP3)files

•Recordingandplaybackofpulse-codemodulation(PCM)andWaveformAudioFileFormat(WAV)files

•Recordingfromvarioussoundsources,suchasaheadsetattached

Thefollowingtableshowswhichfunctionsoftheaudiodevicesattachedtotheconnectorsonyourcomputer.

Table1.Audiofeaturelist

Connector

AudioconnectorHeadphoneand

Headsetwitha3.5–mm,
4-poleplug

microphonefunctions
supported

ConventionalheadphoneConventionalmicrophone

Headphonefunction
supported

Notsupported

Configuringforsoundrecording

Toconfigurethemicrophoneforoptimalsoundrecording,usetheSmartAudioprogram.Tostartthe
program,gotoControlPanelandclickHardwareandSound➙SmartAudio.

Usingthecamera

Dependingonthemodel,yourcomputercomeswitha2Dcameraora3Dcamera.The3Dcameraworks
withcertainthird-partyapps,suchasappsprovidedbyIntel.Theperformanceparametersofthe3Dcamera
varydependingontheappyouuse.Tolearnhowtousethe3Dcamerawithaspecificappandtoviewthe
performanceparameters,searchfortherelatedinformationfromtheIntelWebsite.

Tostartthecameraandconfigurethecamerasettings,dothefollowing:

•ForWindows7:OpentheCommunicationsUtilityprogram.

•ForWindows10:OpentheStartmenu,andclickCamerafromtheallappslist.

Whenthecamerastarts,thegreencamera-in-useindicatorturnson.

Youalsocanusetheintegratedcamerawithotherprogramsthatprovidefeaturessuchasphotographing,
videocapturing,andvideoconferencing.Tousethecamerawithotherprograms,openoneoftheprograms
andstartthephotographing,videocapturing,orvideoconferencingfunction.Then,thecamerastarts
automaticallyandthegreencamera-in-useindicatorturnson.Formoreinformationaboutusingthecamera
withaprogram,refertothehelpinformationsystemoftheprogram.

Chapter2.Usingyourcomputer33

Configuringcamerasettings

Youcanconfigurethecamerasettingstomeetyourneeds,suchasadjustingthequalityofthevideooutput.

Toconfigurethecamerasettings,dothefollowing:T oconfigurethecamerasettings,dothefollowing:

•ForWindows7:StarttheCommunicationsUtilityprogramandconfigurethecamerasettingsasdesired.

•ForWindows10:Dooneofthefollowing:

–OpentheCameraapp,andclickthesettingsiconintheupper-rightcorner.Followtheinstructionson

thescreentoconfigurethecamerasettingsasdesired.

–ClickLenovoSettingsfromtheStartmenu.ThenclickCamera.Followtheinstructionsonthe

screentoconfigurethecamerasettingsasdesired.

Usingaflashmediacard

Yourcomputerhasonemediacardreaderslot.

Themediacardreaderslotsupportsthefollowingfourtypesofcards:

•MultiMediaCard(MMC)

•SecureDigitaleXtended-Capacity(SDXC)card

•SecureDigital(SD)card

•SecureDigitalHigh-Capacity(SDHC)card

Note:Yourcomputerdoesnotsupportthecontentprotectionforrecordablemedia(CPRM)featurefor
theSDcard

Attention:Whiletransferringdatatoorfromaflashmediacard,suchasanSDcard,donotputyour
computerintosleeporhibernationmodebeforethedatatransfercompletes;otherwise,yourdatacould
becomedamaged.

Insertingaflashmediacard

Attention:Beforeyoustartinstallingaflashmediacard,touchametaltableoragroundedmetalobject.

Thisactionreducesanystaticelectricityfromyourbody.

Toinsertaflashmediacard,dothefollowing:

1.Locatetheappropriatetypeofslotforyourcard.See“Locatingcomputercontrols,connectors,and
indicators”onpage1.

2.Ensurethatthemetalcontactsarefacingdownandpointingtowardtothecardslot.

3.Pressthecardfirmlyintothecardslot.

Iftheplug-and-playfeatureisnotenabled,dothefollowing:

1.GotoControlPanel.

2.ClickHardwareandSound.

3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.

4.FromtheActionmenu,selectAddlegacyhardware.TheAddHardwareWizardstarts.

5.Followtheinstructionsonthescreen.

34ThinkPadE560pandS5UserGuide

Removingaflashmediacard

Attention:

•Stopalltheactivitiesinvolvingthecardbeforeremovingit.Otherwise,dataonthecardmightbe
damagedorlost.

•Donotremoveacardwhilethecomputerisinsleepmodeorhibernationmode.Otherwise,thesystem
mightnotrespondwhenyoutrytoresumeoperation.

Toremoveaflashmediacard,dothefollowing:

1.ClickthetriangulariconintheWindowsnotificationareatoshowhiddenicons.

2.Right-clicktheSafelyRemoveHardwareandEjectMediaicon.

3.SelectthecorrespondingitemtoejectthecardfromtheWindowsoperatingsystem.

4.Pressthecardtoejectitfromyourcomputer.

5.Removethecardandstoreitsafelyforfutureuse.

Note:IfyoudonotremovethecardfromyourcomputerafteryouejectthecardfromtheWindows
operatingsystem,thecardcannolongerbeaccessed.Toaccessthecard,youmustremoveitfirst,
andtheninsertitagain.

Chapter2.Usingyourcomputer35

36ThinkPadE560pandS5UserGuide

Chapter3.Enhancingyourcomputer

Thischaptercontainsthefollowingtopic:

•“FindingThinkPadoptions”onpage37

FindingThinkPadoptions

Ifyouwanttoexpandthecapabilitiesofyourcomputer,Lenovohasanumberofhardwareaccessories
andupgradestomeetyourneeds.Optionsincludememorymodules,storagedevices,networkcards,port
replicators,batteries,poweradapters,printers,scanners,keyboards,mice,andmore.

YoucanshopatLenovo24hoursaday,7daysaweekdirectlyovertheWorldWideWeb.Allyouneedisan
Internetconnectionandacreditcard.

ToshopatLenovo,goto:
http://www.lenovo.com/accessories/services/index.html

©CopyrightLenovo2016

37

38ThinkPadE560pandS5UserGuide

Chapter4.Youandyourcomputer

Thischaptercontainsthefollowingtopics:

•“Accessibilityandcomfort”onpage39

•“Travelingwithyourcomputer”onpage43

Accessibilityandcomfort

Goodergonomicpracticeisimportanttogetthemostfromyourpersonalcomputerandtoavoiddiscomfort.
Arrangeyourworkplaceandtheequipmentyouusetosuityourindividualneedsandthekindofwork
thatyouperform.Inaddition,usehealthyworkhabitstomaximizeyourperformanceandcomfortwhile
usingyourcomputer.

Thefollowingtopicsprovideinformationaboutarrangingyourworkarea,settingupyourcomputer
equipment,andestablishinghealthyworkhabits.

Lenovoiscommittedtoprovidingthelatestinformationandtechnologytoourcustomerswithdisabilities.
Refertotheaccessibilityinformationthatoutlinesoureffortsinthisarea.See“Accessibilityinformation”
onpage40

Ergonomicinformation

Workinginthevirtualofficemightmeanadaptingtofrequentchangesinyourenvironment.Forexample,
adaptingtothesurroundinglightsources,properseating,andtheplacementofyourcomputerhardware,
canhelpyouimproveyourperformanceandachievegreatercomfort.

.

Thisexampleshowssomeoneinaconventionalsetting.Evenwhennotinsuchasetting,youcanfollow
manyofthesetips.Developgoodhabits,andtheywillserveyouwell.

Generalposture:Makeminormodificationsinyourworkingposturetodetertheonsetofdiscomfort
causedbylongperiodsofworkinginthesameposition.Frequentshortbreaksfromyourworkalsohelp
topreventminordiscomfortassociatedwithyourworkingposture.

Display:Positionthedisplaytomaintainacomfortableviewingdistanceof510-760mm(20-30inches).
Avoidglareorreflectionsonthedisplayfromoverheadlightingoroutsidesourcesoflight.Keepthedisplay
screencleanandsetthebrightnesstolevelsthatenableyoutoseethescreenclearly.PressF5orF6
toadjustdisplaybrightness.

Headposition:Keepyourheadandneckinacomfortableandneutral(vertical,orupright)position.

Chair:Useachairthatgivesyougoodbacksupportandseatheightadjustment.Usechairadjustmentsto

bestsuityourdesiredposture.

©CopyrightLenovo2016

39

Armandhandposition:Ifavailable,usechairarmrestsoranareaonyourworkingsurfacetoprovide

weightsupportforyourarms.Keepyourforearms,wrists,andhandsinarelaxedandneutral(horizontal)
position.T ypewithasofttouchwithoutpoundingthekeys.

Legposition:Keepyourthighsparalleltothefloorandyourfeetflatonthefloororonafootrest.

Whatifyouaretraveling?

Itmightnotbepossibletoobservethebestergonomicpracticeswhenyouareusingyourcomputer
whileonthemoveorinacasualsetting.Regardlessofthesetting,trytoobserveasmanyofthetipsas
possible.Sittingproperlyandusingadequatelighting,forexample,willhelpyoumaintaindesirablelevels
ofcomfortandperformance.

Questionsaboutvision?

ThevisualdisplayscreensofThinkPadnotebookcomputersaredesignedtomeetthehigheststandards
andtoprovideyouwithclear,crispimagesandlarge,brightdisplaysthatareeasytosee,yeteasyonthe
eyes.Ofcourse,anyconcentratedandsustainedvisualactivitycanbetiring.Ifyouhavequestionsoneye
fatigueorvisualdiscomfort,consultavision-carespecialistforadvice.

Comfort

Observethefollowingguidelinestoachievegreatercomfortandimproveperformance.

Activesittingandrestbreaks:Thelongeryousitandworkwithyourcomputer,themoreimportantitisto
observeyourworkingposture.Follow“Ergonomicinformation”onpage39andpractice“activesitting”to
avoiddiscomfortassociatedwithyourworkingpostures.Makingminorvoluntaryposturalchangesand
takingshortfrequentworkbreaksarethekeyingredientsforhealthycomputing.Yourcomputerislightand
mobile;youcaneasilyrepositionyourworkingsurfacetoaccommodatemanyposturemodifications.

Workareasetupoptions:Familiarizeyourselfwithallofyourofficefurnituresothatyouknowhowtoadjust
yourworksurface,seat,andotherworktoolstoaccommodateyourpreferencesforcomfort.Ifyourwork
areaisnotinanofficesetting,besuretotakespecialnoteofemployingactivesittingandtakingworkbreaks.
ManyThinkPadproductsolutionsareavailabletohelpyoumodifyandexpandyourcomputertobestsuit
yourneeds.Y oucanfindsomeoftheseoptionsathttp://www.lenovo.com/accessories/services/index.html.

Accessibilityinformation

Lenovoiscommittedtoprovidinguserswhohavehearing,vision,andmobilitylimitationswithgreater
accesstoinformationandtechnology.Thissectionprovidesinformationaboutthewaystheseuserscanget
themostoutoftheircomputerexperience.Youalsocangetthemostup-to-dateaccessibilityinformation
fromthefollowingWebsite:
http://www.lenovo.com/accessibility

Keyboardshortcuts

Thefollowingtablecontainskeyboardshortcutsthatcanhelpmakeyourcomputereasiertouse.

Note:Dependingonyourkeyboard,someofthefollowingkeyboardshortcutsmightnotbeavailable.

KeyboardshortcutFunction

Windowslogokey+U

RightShiftforeightseconds

ShiftfivetimesTurnonorturnoffStickyKeys

OpenEaseofAccessCenter

TurnonorturnoffFilterKeys

40ThinkPadE560pandS5UserGuide

KeyboardshortcutFunction

NumLockforfivesecondsTurnonorturnoffToggleKeys

LeftAlt+LeftShift+NumLock

LeftAlt+LeftShift+PrtScn(orPrtSc)TurnonorturnoffHighContrast

TurnonorturnoffMouseKeys

Formoreinformation,gotohttp://windows.microsoft.com/,andthenperformasearchusinganyofthe
followingkeywords:keyboardshortcuts,keycombinations,shortcutkeys.

EaseofAccessCenter

EaseofAccessCenterontheWindowsoperatingsystemenablesuserstoconfiguretheircomputersto
suittheirphysicalandcognitiveneeds.

TouseEaseofAccessCenter,dothefollowing:

1.GotoControlPanel,andensurethatyouviewControlPanelusingCategory.

2.ClickEaseofAccess➙EaseofAccessCenter.

3.Choosetheappropriatetoolbyfollowingtheinstructionsonthescreen.

EaseofAccessCentermainlyincludesthefollowingtools:

•Magnifier
Magnifierisausefulutilitythatenlargestheentirescreenorpartofthescreensothatyoucansee

theitemsbetter.

•Narrator
Narratorisascreenreaderthatreadswhatisdisplayedonthescreenaloudanddescribeseventssuchas

errormessages.

•On-ScreenKeyboard
Ifyouprefertotypeorenterdataintoyourcomputerusingamouse,joysick,orotherpointingdevice

insteadofaphysicalkeyboard,youcanuseOn-ScreenKeyboard.On-ScreenKeyboarddisplaysavisual
keyboardwithallthestandardkeys.Youcanselectkeysusingthemouseoranotherpointingdevice,or
youcantaptoselectthekeysifyourcomputersupportsmulti-touchscreen.

•HighContrast
HighContrastisafeaturethatheightensthecolorcontrastofsometextandimagesonyourscreen.Asa

result,thoseitemsaremoredistinctandeasiertoidentify.

•Personalizedkeyboard
Adjustkeyboardsettingstomakeyourkeyboardeasiertouse.Forexample,youcanuseyourkeyboard

tocontrolthepointerandmakethekeyboardeasiertotypecertainkeycombinations.

•Personalizedmouse
Adjustmousesettingstomakeyourmouseeasiertouse.Forexample,youcanchangethepointer

appearanceandmakeyourmouseeasiertomanagewindows.

SpeechRecognition

SpeechRecognitionenablesyoutocontrolyourcomputerbyvoice.

Usingonlyyourvoice,youcanstartprograms,openmenus,clickobjectsonthescreen,dictatetextinto
documents,andwriteandsende-mails.Everythingyoudowiththekeyboardandmousecanbedonewith
onlyyourvoice.

TouseSpeechRecognition,dothefollowing:

Chapter4.Youandyourcomputer41

1.GotoControlPanel,andensurethatyouviewControlPanelusingCategory.

2.ClickEaseofAccess➙SpeechRecognition.

3.Followtheinstructionsonthescreen.

Screen-readertechnologies

Screen-readertechnologiesareprimarilyfocusedonsoftwareprograminterfaces,helpinformationsystems,
andvariousonlinedocuments.Foradditionalinformationaboutscreenreaders,seethefollowing:

•UsingPDFswithscreenreaders:
http://www.adobe.com/accessibility.html?promoid=DJGVE

•UsingtheJAWSscreenreader:
http://www.freedomscientific.com/jaws-hq.asp

•UsingtheNVDAscreenreader:
http://www.nvaccess.org/

Screenresolution

Youcanmakethetextandimagesonyourscreeneasiertoreadbyadjustingthescreenresolutionofyour
computer.

Toadjustthescreenresolution,dothefollowing:

1.Right-clickanemptyareaofthedesktopandselectScreenresolution.

2.Followtheinstructionsonthescreen.

Note:Settingaresolutiontoolowmightpreventsomeitemsfromfittingonthescreen.

Customizableitemsize

Youcanmaketheitemsonyourscreeneasiertoreadbychangingtheitemsize.

•Tochangetheitemsizetemporarily,usetheMagnifiertoolinEaseofAccessCenter.See“Easeof
AccessCenter”onpage41

.

•Tochangetheitemsizepermanently,dothefollowing:

–Changethesizeofalltheitemsonyourscreen.

1.GotoControlPanel,andensurethatyouviewControlPanelusingCategory.

2.ClickAppearanceandPersonalization➙Display.

3.Changetheitemsizebyfollowingtheinstructionsonthescreen.

4.ClickApply.Thischangewilltakeeffectthenexttimeyoulogintotheoperatingsystem.

–ChangethesizeoftheitemsonaWebpage.

PressandholdCtrl,andthenpresstheplus-signkey(+)toenlargeortheminus-signkey(-)to
reducethetextsize.

–Changethesizeoftheitemsonthedesktoporawindow.

Note:Thisfunctionmightnotworkonsomewindows.
Ifyourmousehasawheel,pressandholdCtrl,andthenscrollthewheeltochangetheitemsize.

Industry-standardconnectors

Yourcomputerprovidesindustry-standardconnectorsthatenableyoutoconnectassistivedevices.

Formoreinformationaboutthelocationandfunctionoftheconnectors,see“Locatingcomputercontrols,
connectors,andindicators”onpage1

.

42ThinkPadE560pandS5UserGuide

Documentationinaccessibleformats

Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFfilesor
HyperTextMarkupLanguage(HTML)files.Lenovoelectronicdocumentationisdevelopedtoensure
thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe
documentationalsoincludesadequatealternativetextsothatvisuallyimpaireduserscanunderstandthe
imagewhentheyuseascreenreader.

Travelingwithyourcomputer

Thistopicprovidesinformationtohelpyouworkwithyourcomputerwhenyouaretravelling.

Traveltips

Usethefollowingtraveltipstotravelmoreconfidentlyandefficientlywithyourcomputer.

•Althoughitissafetoallowyourcomputertogothroughthex-raymachinesatairportsecuritystations,it
isimportanttokeepyoureyesonthecomputeratalltimestopreventtheft.

•Considerbringinganelectricaladapterforuseinanairplaneorautomobile.

•Ifyoucarryanacpoweradapter,detachtheaccordfromittoavoiddamagingthecord.

Traveltipsonairplanes

Ifyoucarryyourcomputerintoanairplane,takenoteofthefollowingtips:

•Ifyouintendtouseyourcomputerorwirelessservices(suchasInternetandBluetooth),checkwiththe
airlineforrestrictionsandavailabilityofservicesbeforeboardingtheairplane.Iftherearerestrictions
ontheuseofcomputerswithwirelessfeaturesontheairplane,youmustabidebythoserestrictions.If
necessary,enabletheAirplanemodebeforeboarding.IntheAirplanemode,allwirelessfeaturesare
disabled.ToenabletheAirplanemodeontheWindows10operatingsystem,opentheStartmenuand
clickSettings.IfSettingsisnotdisplayed,clickAllappstodisplayallprograms,andclickSettings➙
Network&Internet➙Airplanemode.ThenturnontheAirplanemode.

•Becarefulabouttheseatinfrontofyouonairplanes.Angleyourcomputerdisplaysothatitdoesnotget
caughtwhenthepersoninfrontofyouleansback.

•Whentakingoff,remembertoturnoffyourcomputerorputitintohibernationmode.

Travelaccessories

Thefollowingisachecklistofitemstoconsiderpackingwhenyouaregoingtotravel:

•ThinkPadacpoweradapter

•Externalmouse,ifyouareaccustomedtousingone

•Ethernetcable

•Aqualitycarryingcasethatprovidesadequatecushionandprotection

•Externalstoragedevice

Ifyouaretravelingtoanothercountry,youmightwanttoconsideranacpoweradapterforthecountryto
whichyouaretravelling.

Topurchasetravelaccessories,gotohttp://www.lenovo.com/accessories.

Chapter4.Youandyourcomputer43

44ThinkPadE560pandS5UserGuide

Chapter5.Security

Thischaptercontainsthefollowingtopics:

•“Attachingamechanicallock”onpage45

•“Usingpasswords”onpage45

•“Harddisksecurity”onpage50

•“Settingthesecuritychip”onpage50

•“Noticeondeletingdatafromyourinternalstoragedrive”onpage51

•“Usingfirewalls”onpage52

•“Protectingdataagainstviruses”onpage52

Attachingamechanicallock

Youcanattachamechanicallocktoyourcomputer,tohelppreventitfrombeingremovedwithoutyour
permission.

Attachamechanicallocktothekeyholeofthecomputer;thensecurethechainonthelocktoastationary
object.Refertotheinstructionsshippedwiththemechanicallock.

Note:Youareresponsibleforevaluating,selecting,andimplementingthelockingdeviceandsecurity
feature.Lenovomakesnocomments,judgments,orwarrantiesaboutthefunction,quality,orperformance
ofthelockingdeviceandsecurityfeature.

Usingpasswords

Youcanhelppreventyourcomputerfromunauthorizedusebyusingpasswords.Onceyousetapassword,
apromptisdisplayedonthescreeneachtimeyouturnonthecomputer.Enteryourpasswordattheprompt.
Youcannotusethecomputerunlessyoutypethecorrectpassword.

Ifyouhavesetapower-onpassword,asupervisorpassword,oraharddiskpassword,itunlocks
automaticallywhenthecomputerresumesfromsleepmode.

Note:IfaWindowspasswordhasbeenset,youwillbepromptedtoenterit.

Typingpasswords

Whenthisiconisdisplayed,typeapower-onpasswordorasupervisorpassword.

Whenthisiconisdisplayed,typeauserharddiskpassword.Totypeamasterharddiskpassword,

pressF1.Whentheiconchangesto,typethemasterharddiskpassword

Note:Toreturntotheicon

,pressF1again.

Power-onpassword

Youcansetapower-onpasswordtohelpprotectyourcomputeragainstunauthorizedaccess.

©CopyrightLenovo2016

45

Ifyousetapower-onpassword,thepasswordpromptisdisplayedonthescreenwheneveryouturnonthe
computer.Youmustenterthecorrectpasswordtostartusingthecomputer.

Setting,changing,orremovingapower-onpassword

Beforeyoustart,printtheseinstructions.

Toset,change,orremoveapower-onpassword,dothefollowing:

1.Restartyourcomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetup
program.

2.SelectSecurity➙Password➙Power-onPasswordbyusingthedirectionalkeys.

3.Dependingonyourneed,dooneofthefollowing:

•Tosetapassword,dothefollowing:

a.IntheEnterNewPasswordfield,typeadesiredpasswordandpressEnter.
b.IntheConfirmNewPasswordfield,retypethepasswordandpressEnter.

•Tochangeapassword,dothefollowing:

a.IntheEnterCurrentPasswordfield,typethecurrentpower-onpasswordandpressEnter.
b.IntheEnterNewPasswordfield,typethenewpower-onpasswordandpressEnter;thenretype

thepasswordintheConfirmNewPasswordfieldandPressEnter.

•Toremoveapassword,dothefollowing:

a.IntheEnterCurrentPasswordfield,typethecurrentpower-onpasswordandpressEnter.
b.LeavetheEnterNewPasswordandConfirmNewPasswordfieldsblank.PressEntertwice.

4.ASetupNoticewindowisdisplayed.PressEntertocontinue.

5.PressF10.ASetupConfirmationwindowisdisplayed.SelectY estosavetheconfigurationchanges
andexit.

Note:Youmightwanttorecordyourpasswordandstoreitinasafeplace.Otherwise,ifyouforgetthe
password,youhavetotakeyourcomputertoaLenovoreselleroramarketingrepresentativetohave
thepasswordcanceled.

Supervisorpassword

ThesupervisorpasswordprotectsthesysteminformationstoredintheThinkPadSetupprogram.Ifyouhave
setasupervisorpassword,noonecanchangetheconfigurationofthecomputerwithoutthepassword.It
providesthefollowingsecurityfeatures:

•Ifonlyasupervisorpasswordisset,apasswordpromptisdisplayedwhenyoutrytostarttheThinkPad
Setupprogram.UnauthorizeduserscannotaccesstheThinkPadSetupprogramwithoutthepassword.

•Thesystemadministratorcanusethesupervisorpasswordtoaccessacomputereveniftheuserofthat
computerhassetapower-onpassword.Thesupervisorpasswordoverridesthepower-onpassword.

•Ifbothasupervisorpasswordandapower-onpasswordareset,youcandothefollowingonlyifyou
havethesupervisorpassword:

–Changingordeletingthepower-onpassword
–Changingordeletingthesupervisorpassword
–Changingdateandtime
–Specifyingtheminimumlengthforpower-onpasswordandharddiskpassword
–Enablingordisablingthefollowingfeatures:

–WakeonLANandFlashoverLAN

46ThinkPadE560pandS5UserGuide

–LockUEFIBIOSSettings
–Passwordatunattendedboot
–BootDeviceListF12Option
–BootOrderLock
–FlashBIOSUpdatingbyEnd-Users
–Internalnetworkdevice
–Internalwirelessdevice
–InternalBluetoothdevice
–InternalNetworkOptionROM
–Securitymode

Notes:

•ThesystemadministratorcansetthesamesupervisorpasswordonmanyThinkPadnotebookcomputers
tomakeadministrationeasier.

•WhenLockUEFIBIOSSettingsoptionisenabled,allBIOSsettingscannotbechanged.T ochange
thesettings,asupervisorpasswordisrequired.

Setting,changing,orremovingasupervisorpassword

Beforeyoustart,printtheseinstructions.

Onlyasystemadministratorcanset,change,orremoveasupervisorpassword.Toset,change,orremovea
supervisorpassword,dothefollowing:

1.Restartyourcomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetup
program.

2.SelectSecurity➙Password➙SupervisorPasswordbyusingthedirectionalkeys.

3.Dependingonyourneeds,dooneofthefollowing:

•Tosetapassword,dothefollowing:

a.IntheEnterNewPasswordfield,typeadesiredpasswordandpressEnter.
b.IntheConfirmNewPasswordfield,retypethepasswordandpressEnter.

•Tochangeapassword,dothefollowing:

a.IntheEnterCurrentPasswordfield,typethecurrentsupervisorpasswordandpressEnter.
b.IntheEnterNewPasswordfield,typethenewsupervisorpasswordandpressEnter;thenretype

thepasswordintheConfirmNewPasswordfieldandpressEnter.

•Toremoveapassword,dothefollowing:

a.IntheEnterCurrentPasswordfield,typethecurrentsupervisorpasswordandpressEnter.
b.LeavetheEnterNewPasswordandConfirmNewPasswordfieldsblank.PressEntertwice.

4.ASetupNoticewindowisdisplayed.PressEntertocontinue.

5.PressF10.ASetupConfirmationwindowisdisplayed.SelectY estosavetheconfigurationchanges
andexit.

Note:Youmightwanttorecordyourpasswordandstoreitinasafeplace.Thenexttimeyouopenthe
ThinkPadSetupprogram,youwillbepromptedtotypeyoursupervisorpasswordtoproceed.Ifyouforget
yoursupervisorpassword,Lenovocannotresetyourpassword.Y oumusttakeyourcomputertoaLenovo
reselleroraLenovomarketingrepresentativetohavethesystemboardreplaced.Proofofpurchaseis
required,andafeewillbechargedforpartsandservice.

Chapter5.Security47

Harddiskpasswords

Thefollowingtwotypesofharddiskpasswordscanhelpprotecttheinformationstoredontheharddiskdrive:

•Userharddiskpassword
Ifauserharddiskpasswordhasbeenset,butnomasterharddiskpasswordhasbeen,theusermust

entertheuserharddiskpasswordtoaccessfilesandapplicationsontheharddiskdrive.

•Masterharddiskpassword
Themasterharddiskpasswordalsorequiresauserharddiskpassword.Themasterharddiskpassword

isusuallysetandusedbyasystemadministrator.Itenablestheadministratortoaccessanyharddisk
driveinasystemlikeamasterkey.Theadministratorsetsthemasterpassword;thenassignsauser
passwordforeachcomputerinthenetwork.Theusercanthenchangetheuserpasswordasdesired,but
theadministratorstillcangetaccessbyusingthemasterpassword.

Whenamasterharddiskpasswordisset,onlytheadministratorcanremovetheuserharddiskpassword.

Settingaharddiskpassword

Beforeyoustart,printtheseinstructions.

Tosetaharddiskpassword,dothefollowing:

1.Restartyourcomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetup
program.

2.SelectSecurity➙Password➙Harddisk1Passwordbyusingthedirectionalkeys.

3.Apasswordwindowisdisplayed.YouarepromptedtoselectUserorUser+Master.SelectUserif
youwanttosetonlyoneharddiskpassword.SelectUser+Masterifyouwanttosetauserharddisk
passwordandamasterharddiskpassword,forexampleifyouareanadministratororasupervisor.

•IfyouselectUser,dothefollowing:

a.Whenawindowfortypingthenewpasswordopens,typeyournewpasswordintheEnterNew

PasswordfieldandpressEnter.

b.IntheConfirmNewPasswordfield,retypethepasswordyoujustenteredandpressEnter.

•IfyouselectUser+Master,dothefollowing:

a.First,setauserharddiskpassword.Whenamessagewindowpromptsyoutosettheuserhard

diskpassword,pressEntertocontinue.TypeyournewuserharddiskpasswordintheEnter
NewPasswordfieldandpressEnter.RetypethepasswordintheConfirmNewPassword
fieldandpressEnter.

b.Then,setamasterharddiskpassword.Whenamessagewindowpromptsyoutosetthemaster

harddiskpassword.PressEntertocontinue.Typeyournewmasterharddiskpasswordinthe
EnterNewPasswordfieldandpressEnter.RetypethepasswordintheConfirmNewPassword
fieldandpressEnter.

4.ASetupNoticewindowisdisplayed.PressEntertocontinue.

5.PressF10.ASetupConfirmationwindowisdisplayed.SelectY estosavetheconfigurationchanges
andexit.

Thenexttimeyouturnonyourcomputer,typetheuserormasterharddiskpasswordtostartyourcomputer
andaccesstheoperatingsystem.

Changingorremovingaharddiskpassword

Tochangeorremovetheharddiskpassword,dothefollowing:

•IfyouareinUser+Masterharddiskmode,youcanselecteitherUserHDPorMasterHDPtochange
thepassword,dependingonyourneeds.

48ThinkPadE560pandS5UserGuide

–IfyouselectUserHDPmode,followthefollowingstepstochangetheuserharddiskpassword:

1.TypethecurrentuserharddiskpasswordintheEnterCurrentPasswordfieldandpressEnter.

2.TypethenewpasswordintheEnterNewPasswordfieldandpressEnter;thenretypethe
passwordintheConfirmNewPasswordfieldandpressEnter.

3.ASetupNoticewindowisdisplayed.PressEnteragaintocontinue.Theuserharddiskpassword
ischanged.

Note:TheharddiskpasswordcannotberemovedinUserHDPmode.

–IfyouselectMasterHDPmode,followthefollowingstepstochangethemasterharddiskpassword:

1.TypethecurrentmasterharddiskpasswordintheEnterCurrentPasswordfieldandpressEnter.

2.TypethenewmasterharddiskpasswordintheEnterNewPasswordfieldandpressEnter;then
retypethenewpasswordyoujustenteredintheConfirmNewPasswordfieldandpressEnter.

3.ASetupNoticewindowisdisplayed.PressEntertocontinue.Themasterharddiskpasswordis
changed.

Note:IfyouleavetheEnterNewPasswordandConfirmNewPasswordfieldsblankandpressEnter
twice,boththeuserandmasterharddiskpasswordsareremoved.

•IfyouareinUserharddiskmode,followthefollowingstepstochangetheuserharddiskpassword:

1.Followsteps1through7in“Settingaharddiskpassword”onpage48,typingyourpasswordtoget
accesstotheThinkPadSetupprogram.

2.TypethecurrentuserharddiskpasswordintheEnterCurrentPasswordfieldandpressEnter.

3.TypethenewpasswordintheEnterNewPasswordfieldandpressEnter;thenretypethenew
passwordintheConfirmNewPasswordfieldandpressEnter.

4.ASetupNoticewindowisdisplayed.PressEnteragaintocontinue.Theuserharddiskpasswordis
changed.

Note:IfyouleavetheEnterNewPasswordandConfirmNewPasswordfieldsblankandpressEnter
twice,theuserharddiskpasswordisremoved.

Tipsonusingtheharddiskpasswords

•YoucansettheminimumlengthofaharddiskpasswordthroughtheSecuritymenu.

•Ifyousetaharddiskpasswordofoversevencharacters,theharddiskdrivecanbeusedonlywitha
computerthatcanrecognizeaharddiskpasswordofoversevencharacters.Ifyoutheninstallthe
harddiskdriveinacomputerthatcannotrecognizeaharddiskpasswordthatcontainsmorethan
sevencharacters,youcannotaccessthedrive.

•Recordyourpasswordandstoreitinasafeplace.Ifyouforgettheuserharddiskpassword,orbothuser
andmasterharddiskpasswords,Lenovocannotresetyourpasswordsorrecoverdatafromtheharddisk
drive.YoumusttakeyourcomputertoaLenovoreselleroramarketingrepresentativetohavethehard
diskdrivereplaced.Proofofpurchaseisrequired,andafeewillbechargedforpartsandservice.

Notes:TheeDrivestoragedrivesorTrustedComputingGroup(TCG)Opal-compliantstoragedrivesprovide
self-encryptioncapabilitiestosecureyourdata.

•IfaTCGOpal-compliantstoragedriveandaTCGOpalmanagementsoftwareprogramareinstalled,and
theTCGOpalmanagementsoftwareprogramisactivated,theharddiskpasswordisnotavailable.

•IfaneDrivestoragedriveisinstalledinyourcomputer,andyourcomputerispreinstalledwiththe
Windows10operatingsystem,theharddiskpasswordisnotavailable.

Chapter5.Security49

Harddisksecurity

Toprotectpasswordsfromunauthorizedsecurityattacks,refertothefollowingtipstomaximizesecurity:

•Setapower-onpasswordaswellasaharddiskpasswordforyourinternalstoragedrive.Refertothe
proceduresin“Power-onpassword”onpage45
alongerpasswordisrecommended.

•UsethesecuritychiptoprovidereliablesecurityfortheUEFIBIOS.Referto“Settingthesecuritychip”
onpage50

•IfaDiskEncryptionstoragedriveisinstalledinyourcomputer,besuretoprotectthecontentsofyour
computermemoryfromunauthorizedaccessesbyuseofdriveencryptionsoftware,suchasMicrosoft
WindowsBitLocker

•Beforeyoudisposeof,sell,orhandoveryourcomputer,deletethedatastoredonit.Formoreinformation,
referto“Noticeondeletingdatafromyourinternalstoragedrive”onpage51.

TheharddiskdrivebuiltintoyourcomputercanbeprotectedbyUEFIBIOS.

UsingWindowsBitLockerDriveEncryption

Tohelpprotectyourcomputeragainstunauthorizedaccess,usethedriveencryptionsoftware,suchas
WindowsBitLockerDriveEncryption.

WindowsBitLockerDriveEncryptionisanintegralsecurityfeatureofsomeeditionsoftheWindows
operatingsystem.Itcanhelpyouprotecttheoperatingsystemanddatastoredonyourcomputer,even
ifyourcomputerislostorstolen.BitLockerworksbyencryptingalluserandsystemfiles,includingthe
swapandhibernationfiles.

.

®

DriveEncryption.See“UsingWindowsBitLockerDriveEncryption”onpage50.

and“Harddiskpasswords”onpage48.Forsecurity,

BitLockerusesaTrustedPlatformModuletoprovideenhancedprotectionforyourdataandtoensureearly
bootcomponentintegrity.AcompatibleTPMisdefinedasaV1.2TPM.

TochecktheBitLockerstatus,gotoControlPanel,andclickSystemandSecurity➙BitLockerDrive
Encryption.

FormoreinformationaboutWindowsBitLockerDriveEncryption,seethehelpinformationsystemofthe
Windowsoperatingsystem,orsearchfor“MicrosoftWindowsBitLockerDriveEncryptionStep-by-Step
Guide”ontheMicrosoftWebsite.

DiskEncryptionharddiskdriveandEncryptionsolid-statedrive

SomemodelscontaintheDiskEncryptionharddiskdriveorEncryptionsolid-statedrive.Thisfeaturehelps
toprotectyourcomputeragainstsecurityattacksonmedia,NANDflash,ordevicecontrollersbyuseofa
hardwareencryptionchip.Fortheefficientuseoftheencryptionfeature,setaharddiskpasswordforthe
internalstoragedevice.

Settingthesecuritychip

Strictsecurityrequirementsareimposedonnetworkclientcomputersthattransferconfidentialinformation
electronically.Dependingontheoptionsyouordered,yourcomputermighthaveanembeddedsecurity
chip,acryptographicmicroprocessor.Withthesecuritychip,youcandothefollowing:

•Protectyourdataandsystem

•Strengthenaccesscontrols

•Securecommunications

50ThinkPadE560pandS5UserGuide

Beforeyoustart,printtheseinstructions.

TosetanitemontheSecurityChipsubmenu,dothefollowing:

1.Turnoffyourcomputer.Waitforaboutfiveseconds,andthenturnonyourcomputeragain.

2.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.

3.SelectSecurity➙SecurityChipbyusingthedirectionalkeys.

4.PressEnter.TheSecurityChipsubmenuopens.

5.Movetoanitemyouwanttosetbyusingthedirectionalkeys.Whentheitemishighlighted,pressEnter.

6.Setotheritemsthatyouwanttoset.

7.PressF10.ASetupConfirmationwindowisdisplayed.SelectY estosavetheconfigurationchanges
andexit.

Notes:

•EnsurethatthesupervisorpasswordhasbeensetinThinkPadSetup.Otherwiseanyonecanchangethe
settingsforthesecuritychip.

•Ifthesecuritychipisinactiveordisabled,theClearSecurityChipoptionwillnotbedisplayed.

•Whenyouclearthesecuritychip,turnoffyourcomputerandthenturnitonagainafteryousetthe
securitychiptoActive.Otherwise,theClearSecurityChipoptionisnotdisplayed.

Noticeondeletingdatafromyourinternalstoragedrive

Someofthedatastoredontheinternalstoragedrivemightbesensitive.Handingyourcomputeroverto
someoneelsewithoutdeletingtheloadedsoftware,suchasoperatingsystemsandapplicationsoftware,
mightevenviolatelicenseagreements.Besuretodeletedatastoredonthestoragedrivebeforeyou
disposeof,sell,orhandoveryourcomputer.

Youcanusethefollowingmethodstodeletedatafromthestoragedrive:

•MovethedatatotheRecycleBin,andthenemptytheRecycleBin.

•Deletethedata.

•Formatyourstoragedrive,usingthesoftwareforinitializingit.

•UsetherecoveryprogramprovidedbyLenovotobringthestoragedrivebacktothefactorydefault
settings.

Theseoperations,however,onlychangethefilelocationofthedata;theydonotdeletethedataitself.In
otherwords,thedataretrievalprocessingisdisabledunderanoperatingsystemsuchasWindows.The
dataisstillthere,eventhoughitseemstobelost.Thus,itissometimespossibletoreadthedatabyuseof
specialsoftwarefordatarecovery.Thereisariskthatpeopleofbadfaithmightreadandmisusethecritical
dataonthestoragedriveforunexpectedpurposes.

Topreventleakageofdata,itisimportantthatyoudeleteallthedatafromthestoragedrivewhenyou
disposeof,sell,orhandoveryourcomputer.Y oucandestroythedataphysicallybysmashingthestorage
drivewithahammer,ormagneticallybymeansofstrongmagneticpower,thusmakingthedataunreadable.
Butitisrecommendedthatyouusethesoftware(payware)orservice(payservice)developedforthat
purpose.Theprocessmighttakeseveralhours.

Fordisposingofdataonthesolid-statedrive,LenovoprovidestheDriveEraseUtilityforResettingthe
CryptographicKeyandErasingtheSolidStateDrivetool.Fordisposingofdataontheharddiskdrive,Lenovo
providestheSecureDataDisposal™tool.Gotohttp://www.lenovo.com/supporttodownloadthesetools.

Chapter5.Security51

IfanEncryptionsolid-statedriveoraDiskEncryptionharddiskdriveoraDiskEncryptionhybriddriveis
supportedandinstalledinyourcomputer,youcanlogicallydisposeofallthedataonthedriveinashort
timebyerasingthecryptographickey.Thedataencryptedwiththeoldkeyisnotphysicallyerasedbut
remainsonthedrive;however,itcannotbedecryptedwithouttheoldkey.Thisfeatureisalsoavailablewith
theDriveEraseUtilityforResettingtheCryptographicKeyandErasingtheSolidStateDrivetool.

Usingfirewalls

Ifyoursystemispreinstalledwithafirewallprogram,itprotectsagainstcomputerInternetsecuritythreats,
unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.

Formoreinformationabouthowtousethefirewallprogram,refertothehelpinformationsystemthat
comeswiththeprogram.

Protectingdataagainstviruses

Yourcomputerispreinstalledwithanantivirusprogramsoyoucandetectandeliminateviruses.The
antivirusprogramisdesignedtohelpyoudetectandeliminateviruses.

Lenovoprovidesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After
30days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.

Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpinformationsystemof
yourantivirussoftware.

52ThinkPadE560pandS5UserGuide

Chapter6.Advancedconfiguration

Thischaptercontainsthefollowingtopics:

•“Installinganewoperatingsystem”onpage53

•“Installingdevicedrivers”onpage55

•“UsingtheThinkPadSetupprogram”onpage55

•“Usingsystemmanagement”onpage69

Installinganewoperatingsystem

Insomesituations,youmightneedtoinstallanewoperatingsystem.Thistopicprovidesinstructionson
howtoinstallanewoperatingsystem.

InstallingtheWindows7operatingsystem

Beforeyoustart,printtheseinstructions.

Attention:Theprocessofinstallinganewoperatingsystemdeletesallthedataonyourharddiskdriveor
solid-statedrive,includingthedatathatwerestoredinahiddenfolder.

ToinstalltheWindows7operatingsystem,dothefollowing:

1.CopyallthesubdirectoriesandfilesintheC:\SWTOOL Sdirectorytoaremovablestoragedevice.

•ThesupplementfilesfortheWindows7operatingsystemareintheC:\SWTOOLS\OSFIXESdirectory.

•ThedevicedriversareintheC:\SWTOOLS\DRIVERSdirectory.

•ThepreinstalledprogramsareintheC:\SWTOOLS\APPSdirectory.

2.StarttheThinkPadSetupprogram.See“UsingtheThinkPadSetupprogram”onpage55.

3.SelectStartup➙UEFI/LegacyBoot.Thendooneofthefollowing:

•ToinstalltheWindows7(32-bit)operatingsystem,selectLegacyOnlyorBoth.

•ToinstalltheWindows7(64-bit)operatingsysteminLegacymode,selectLegacyOnly.

•ToinstalltheWindows7(64-bit)operatingsysteminUEFImode,selectUEFIOnly.

4.PressF10toexittheThinkPadSetupprogram.

5.InserttheWindows7operatingsysteminstallationDVDintotheopticaldrive,andrestartthecomputer.

Note:IfyouarestartingtheinstallationDVDimagefromanexternalUSBdevice,doadditional
configurationsbeforeyoustart.Formoreinformation,goto:
http://www.lenovo.com/support/installwin7viausb3

6.RestoretheC:\SWTOOLSdirectorythatyoubackedupbeforeinstallingtheWindows7operatingsystem.

7.Installthedevicedrivers.See“Installingdevicedrivers”onpage55.

8.InstalltheWindows7fixmodules.YoucanfindtheWindows7fixmodulesintheC:\SWTOOL S\OSFIXES\
directory.Formoreinformation,gototheMicrosoftKnowledgeBasehomepageat:
http://support.microsoft.com/

9.Installtheregistrypatches,forexampletheEnablingWakeonLANfromStandbyforENERGYSTAR
patch.T odownloadandinstalltheregistrypatches,gototheLenovoSupportWebsiteat:
http://www.lenovo.com/support

©CopyrightLenovo2016

53

Note:Afterinstallingtheoperatingsystem,donotchangetheinitialUEFI/LegacyBootsettinginthe

ThinkPadSetupprogram.Otherwisetheoperatingsystemwillnotstartcorrectly.

WhenyouinstalltheWindows7operatingsystem,youmightneedoneofthefollowingcountryorregion
codes:

CountryorregionCodeCountryorregionCode

ChinaSC

DenmarkDKNorway

FinlandFI

FranceFR

GermanyGR

ItalyIT

JapanJP

NetherlandsNL

SpainSP

SwedenSV

TaiwanandHongKong

UnitedStatesUS

NO

TC

InstallingtheWindows10operatingsystem

Beforeyoustart,printtheseinstructions.

Attention:Theprocessofinstallinganewoperatingsystemdeletesallthedataonyourinternalstorage
drive,includingthedatathatwerestoredinahiddenfolder.

ToinstalltheWindows10operatingsystem,dothefollowing:

1.StarttheThinkPadSetupprogram.See“UsingtheThinkPadSetupprogram”onpage55.

2.SelectStartup➙BoottodisplaytheBootPriorityOrdersubmenu.

3.Selectthedrivethatcontainstheoperatingsysteminstallationprogram,forexampleUSBHDD.

4.PresstheF10keytoexittheThinkPadSetupprogram.

5.Connectthedrivethatcontainstheoperatingsysteminstallationprogramtothecomputer,andrestart
thecomputer.

6.Installthedevicedriversandnecessaryprograms.See“Installingdevicedrivers”onpage55.

7.Afterinstallingthedevicedrivers,applyWindowsUpdatetogetthelatestmodules,forexamplethe
securitypatches.

8.Dependingonyourpreference,installLenovoprograms.ForinformationaboutLenovoprograms,
see“Lenovoprograms”onpage13.

Note:Afterinstallingtheoperatingsystem,donotchangetheinitialUEFI/LegacyBootsettinginthe
ThinkPadSetupprogram.Otherwise,theoperatingsystemwillnotstartcorrectly.

WhenyouinstalltheWindows10operatingsystem,youmightneedoneofthefollowingcountryorregion
codes:

CountryorregionCodeCountryorregionCode

ChinaSC

DenmarkDKNorway

FinlandFI

FranceFR

GermanyGR

NetherlandsNL

SpainSP

SwedenSV

TaiwanandHongKong

NO

TC

54ThinkPadE560pandS5UserGuide

ItalyIT

JapanJP

UnitedStatesUS

Installingdevicedrivers

Devicedriveristheprogramthatoperatesaparticularhardwaredeviceofthecomputer.Ifadevicedoes
notperformwelloryouinstallanewdevice,youneedtoinstallorupdatethecorrespondingdevicedriver.
Forexample,ifyouusetheWindows7operatingsystem,tousetheUSB3.0connector,youneedto
downloadandinstalltheUSB3.0driver.

Todownloadthelatestdevicedrivers,dothefollowing:

1.Gotohttp://www.lenovo.com/ThinkPadDrivers.

2.Selectyourproductnametoviewallthedevicedriversforyourcomputer.

3.Selectthedevicedriversyouthatyouneed,andfollowtheinstructionsonthescreen.

Attention:DonotdownloadthedevicedriversfromtheWindowsUpdateWeb.Alwaysdownloadthedevice
driversfrom:
http://www.lenovo.com/ThinkPadDrivers

IfyouusetheWindows7operatingsystem,youalsocanfindthedevicedriversintheC:\SWTOOLS\DRIVERS
directoryonyourstoragedrive.Formoreinformation,see“Reinstallingpreinstalledprogramsanddevice
drivers”onpage99.

UsingtheThinkPadSetupprogram

TheThinkPadSetupprogramenablesyoutoselectvarioussetupconfigurationsforyourcomputerthrough
configuringtheBIOS.

ToconfiguretheBIOSofyourcomputer,dothefollowing:

1.Turnonthecomputer.WhentheThinkPadlogoisdisplayed,pressF1.TheThinkPadSetupprogram
starts.

Note:Ifyouarerequiredtoenterthesupervisorpassword,enterthecorrectpassword.Y oualsocan
pressEntertoskipthepasswordpromptandstarttheThinkPadSetupprogram.Ifyoudonotenterthe
password,youcannotchangetheconfigurationsthatareprotectedbythesupervisorpassword.For
moreinformation,referto“Usingpasswords”onpage45

2.Usethecursorkeystoselectatab;orusethecursorkeystolocateanitemandpressEntertoselectit.
Thenasubmenuisdisplayed.

Note:Somemenuitemsaredisplayedonlyifthecomputersupportsthecorrespondingfeatures.

3.Setthevalueofanitembydoingoneofthefollowing:

•PresstheF6keytochangetoahighervalue.

•PresstheF5keytochangetoalowervalue.

Note:Defaultvaluesareinboldface.

4.Tochangeotherconfigurations,presstheEsckeytoexitthesubmenuandreturntotheparentmenu.

5.Whenyoucompletetheconfiguration,presstheF10keytosaveandexit.Youalsocanselectthe
RestarttabintheThinkPadSetupmenu,andrestartyourcomputerwithoneoftheprovidedoptions.

.

Note:YoucanpresstheF9keytorestoretothedefaultsettings.

Chapter6.Advancedconfiguration55

Mainmenu

WhenyouentertheThinkPadSetupprogram,youwillfirstseetheMainmenuasfollows:

•UEFIBIOSVersion

•UEFIBIOSDate(Year-Month-Day)

•EmbeddedControllerVersion

•MEFirmwareVersion(availableonmodelswithanIntelCPU)

•MachineT ypeModel

•System-unitserialnumber

•Systemboardserialnumber

•AssetT ag

•CPUT ype

•CPUSpeed

•Installedmemory

•UUID

•MACaddress(InternalLAN)

•PreinstalledOSLicense

•UEFISecureBoot

•OA3ID(availableonWindows10basedmodels)

•OA2

Configmenu

Tochangetheconfigurationofyourcomputer,selecttheConfigtabfromtheThinkPadSetupmenu.

ThefollowingtableliststheConfigmenuitems.Defaultvaluesareinboldface.Themenuitemsmight
changewithoutnotice.Dependingonthemodel,thedefaultvaluemightvary.

Attention:Thedefaultconfigurationsarealreadyoptimizedforyou.Improperchangeoftheconfigurations
mightcauseunexpectedresults.

Table2.Configmenuitems

Menuitem

Network

SubmenuitemSelectionComments

WakeOnLAN

•Disabled

•ACOnly

•ACandBattery

Enablethecomputerto
poweronwhentheEthernet
controllerreceivesamagic
packet(aspecialnetwork
message).

IfyouselectACOnly,Wake
onLANisenabledonly
whentheacpoweradapter
isattached.

IfyouselectACand
Battery,WakeonLANis
enabledwithanypower
sources.

56ThinkPadE560pandS5UserGuide

Notes:

Table2.Configmenuitems(continued)

Menuitem

USB

Keyboard/Mouse

SubmenuitemSelectionComments

EthernetLANOptionROM

(forLegacyOnlyboot

•Disabled

•Enabled

modeorBothwithLegacy
first)

UEFIIPv4NetworkStack

(forUEFIOnlybootmode

•Disabled

•Enabled

orBothwithUEFIfirst)

UEFIIPv6NetworkStack

(forUEFIOnlybootmode

•Disabled

•Enabled

orBothwithUEFIfirst)

UEFIPXEBootPriority

(forBothwithUEFIfirst

•IPv6First

•IPv4First

bootmode,andIPv6
andIPv4stacksareboth
enabled.)

USBUEFIBIOSSupport

•Disabled

•Enabled

AlwaysOnUSB

•Disabled

•Enabled

–ChargeinBatteryMode

•Disabled

•Enabled

FnandCtrlKeyswap

•Disabled

•Enabled

•Themagicpackettype
WakeonLANrequires
acpower.

•TheWakeonLAN
functiondoesnot
workwhenaharddisk
passwordisset.

LoadstheEthernetLAN
OptionROMtoenable
startupfromanintegrated
networkdevice.

EnableordisableInternet
ProtocolVersion4(IPv4)
networkstackfortheUEFI
environment.

EnableordisableInternet
ProtocolVersion6(IPv6)
networkstackforUEFI
environment.

Selectnetworkstack
priorityforUEFIPXEboot.

Enablesordisablesboot
supportforUSBstorage
devices.

IfyouselectDisabled,
theexternalUSBdevices
cannotbechargedthrough
USBconnectors.

IfyouselectEnabled,the
externalUSBdevicescan
bechargedthroughUSB
connectorsevenwhen
systemisinhibernation
orpower-offmodeandin
batterymode.

EnableexchangesofFn
andCtrlkeyactionatthe
bottom-leftofthekeyboard.

Disabled:FnkeyandCtrl
keybehaviorisasprinted
onthekeyboard.

Enabled:Fnkeyworksas
Ctrlkey.Ctrlkeyworksas
Fnkey.

Chapter6.Advancedconfiguration57

Table2.Configmenuitems(continued)

Menuitem

Display

SubmenuitemSelectionComments

F1–F12asprimaryfunction

FnStickykey

BootDisplayDevice

TotalGraphicsMemory

•Disabled

•Enabled

•Disabled

•Enabled

•ThinkPadLCD

•HDMI

•256MB

•512MB

EnabletheF1-F12function
orthespecialfunction
printedasanicononeach
keyastheprimaryfunction.

Enabled:Executesthe
F1-F12function.

Disabled:Executesthe
specialfunction.

Totemporarilyswitchthe
abovetwooptions,press
Fn+EsctoenableFnLock.
TheFnLockindicatorison
whenFnLockisenabled.

Whentheoptionisenabled,
youcanpresstheFnkey
tokeepitinapressed
condition;thenpressthe
desiredfunctionkey.The
actionisequivalentto
pressingtherequiredkey
simultaneouslywiththeFn
key.Whenyoupressthe
Fnkeytwice,thestateis
lockeduntilyoupressthe
Fnkeyagain.

Selectthedisplaydevice
thatistobeactivatedat
boottime.Thisselection
iseffectiveforboottime,
passwordprompt,and
ThinkPadSetup.

Allocatetotalmemory
whichIntelinternalgraphics
deviceshares.

58ThinkPadE560pandS5UserGuide

BootTimeExtension•Disabled

Ifyouselect512MB,the
maximumusablememory
mightbereducedonthe
32-bitoperatingsystem.

Note:Thissubmenuis
availableonmodelswithan
IntelCPU.

Thisoptiondefinesthe

•1second

•2seconds

•3seconds

•5seconds

•10seconds

amountoftimetoextend
thebootprocess,in
seconds.

Thesystemcannotdetect
someexternalmonitors
duringbootbecausethey
needafewsecondstobe
ready.Trythisoptionifthe

Table2.Configmenuitems(continued)

Menuitem

Power

SubmenuitemSelectionComments

IntelSpeedStep
technology

AdaptiveThermal
Management

®

•Disabled

•Enabled

SchemeforAC

•MaximizePerformance

•Balanced

monitorbeinguseddoes
notdisplaythebootscreen.

Note:Thissubmenuis
availableonmodelswithan
IntelCPU.

SelectthemodeofIntel
SpeedSteptechnologyat
runtime.

•Maximum
Performance:Always
highestspeed

•BatteryOptimized:
Alwayslowestspeed

•Disabled:Noruntime
support,lowestspeed

Note:Thissubmenuis
availableonmodelswithan
IntelCPU.

CPUPowerManagement

DisableBuilt-inBattery•Yes

SchemeforBattery

•MaximizePerformance

•Balanced

•Disabled

•Enabled

•No

Enableordisablethe
power-savingfeaturethat
stopsthemicroprocessor
clockautomaticallywhen
therearenocomputer
activities.Normally,itisnot
necessarytochangethe
setting.

Temporarydisablebattery
forservicingthesystem.
Afterselectingthisitem,the
systemwillbeautomatically
poweredoff,thenready
tobeserviced.Note:the
batterywillbeautomatically
enabledwhentheAC
adapterisreconected.

Chapter6.Advancedconfiguration59

Table2.Configmenuitems(continued)

Menuitem

BeepandAlarm

SubmenuitemSelectionComments

PasswordBeep•Disabled

•Enabled

KeyboardBeep•Disabled

•Enabled

Enablethisoptiontohave
abeepsoundwhenthe
systemiswaitingfora
power-on,harddisk,or
supervisorpassword.
Differentbeepswillsound
whentheenteredpassword
matchesordoesnotmatch
theconfiguredpassword.

Enablethisoptionto
haveabeepsound
whenunmanageablekey
combinationarepressed.

DateandTimemenu

Tochangethedateortimeofyourcomputer,selecttheDate/TimetabfromtheThinkPadSetupmenu.
Thendothefollowing:

1.UsethecursorkeystoselectSystemDateorSystemTime.

2.Typeadateortime.

Securitymenu

Tochangethesecuritysettingsofyourcomputer,selecttheSecuritytabfromtheThinkPadSetupmenu.

ThefollowingtableliststheSecuritymenuitems.Defaultvaluesareinboldface.Themenuitemsmight
changewithoutnotice.Dependingonthemodel,thedefaultvaluemightvary.

Attention:Thedefaultconfigurationsarealreadyoptimizedforyou.Improperchangeoftheconfigurations
mightcauseunexpectedresults.

Table3.Securitymenuitems

Menuitem

Password

SubmenuitemSelectionComments

SupervisorPassword

LockUEFIBIOSSettings

PasswordatUnattended
boot

•Disabled

•Enabled

•Disabled

•Enabled

•Disabled

•Enabled

Referto“Supervisor
password”onpage46

Enableordisablethe
functionthatprotects
itemsinThinkPadSetup
frombeingchangedbya
userwhodoesnothave
thesupervisorpassword.
Bydefault,thisissetto
Disabled.Ifyousetthe
supervisorpasswordand
enablethisfunction,noone
butyoucanchangeitems
intheThinkPadSetup
program.

Ifyouselectandenable

Passwordatunattended
boot,apasswordprompt

isdisplayedwhenthe

.

60ThinkPadE560pandS5UserGuide

Table3.Securitymenuitems(continued)

Menuitem

SubmenuitemSelectionComments

PasswordatRestart•Disabled

•Enabled

PasswordatBootDevice
List

•Disabled

•Enabled

computeristurnedon,
fromeitherapower-off
stateorhibernationstate.
IfyouselectDisabled,
nopasswordpromptis
displayed;thecomputer
goesaheadandloads
theoperatingsystem.
Topreventunauthorized
access,settheuser
authenticationonthe
operatingsystem.

Ifyouselectandenable
Passwordatrestart,
apasswordpromptis
displayedwhenyourestart
thecomputer.Ifyouselect
Disabled,nopassword
promptisdisplayed;the
computergoesaheadand
loadstheoperatingsystem.
Topreventunauthorized
access,settheuser
authenticationonthe
operatingsystem.

Ifthesecuritypassword
isset,thisoptionisused
tospecifywhetherthe
Securitypasswordmustbe
enteredtodisplaytheF12
bootdevicelist.

PasswordCountExceeded
Error

SetMinimumLength

•Disabled

•Enabled

•Disabled

•xcharacters
(4≤x≤12)

SelectEnabledtoprompt
forthesecuritypassword.

SelectDisabledtoproceed
withoutanyuseraction
required.

SelectEnabledtoshow
thePOST0199errorand
promptfortheSecurity
password.

SelectDisabledtohide
thePOST0199errorand
proceedwithoutanyuser
actionrequired.

Specifyaminimumlength
forpower-onpassword
andharddiskpasswords.
Ifyousetthesupervisor
passwordandspecify
aminimumlengthfor
passwords,noonebutyou
canchangethelength.

Chapter6.Advancedconfiguration61

Table3.Securitymenuitems(continued)

Menuitem

SecurityChip

SubmenuitemSelectionComments

Power-OnPassword

HardDiskXPassword•Disabled

SecurityChipSelection

•Disabled

•Enabled

•Enabled

•DiscreteTPM

•IntelPTT

Referto“Power-on
password”onpage45

Referto“Harddisk
passwords”onpage

.

48

IfyouselectDiscreteTPM,
youcanuseadiscreteTPM
chipwithTPM1.2mode.
IfyouselectIntelPTT,
youcanuseIntelPlatform
Trustedtechnology(PTT)
withTPM2.0mode.

IfyouchangefromIntel
PTTtoDiscreteTPM,a
messagepopsupthatall
encryptionkeyswillbe
clearedinthesecuritychip.
Ifyouwanttocontinue,
selectY es.

IfyouchangefromDiscrete
TPMtoIntelPTT,a
messagepopsupthatall
encryptionkeyswillbe
clearedinthesecuritychip.
IntelAMTandIntelTXTare
disabledwhenthesecurity
chipissettoIntelPTT.
Ifyouwanttocontinue,
selectY es.

.

62ThinkPadE560pandS5UserGuide

SecurityChip

Notes:

•Thissubmenuis
availableonmodels
withanIntelCPU.

•DiscreteTPMis
displayedonlywhen
adiscreteTPMchipis
available.

•IntelPTTcanbeused
withtheWindows8or
lateroperatingsystem.

•Active

•Inactive

•Disabled

IfyouselectActive,the
securitychipisfunctional.
IfyouselectInactive,the
securitychipisvisible,
butitisnotfunctional.If
youselectDisabled,the
securitychipishiddenand
itisnotfunctional.

Note:Thisitemisdisplayed
whenSecurityChip

Table3.Securitymenuitems(continued)

Menuitem

SubmenuitemSelectionComments

•Enabled

•Disabled

ClearSecurityChip

IntelTXTFeature
*UnselectablewhenIntel
PTTisenabled.

PhysicalPresencefor
Provisioning

PhysicalPresenceforClear

•Enter

•Disabled

•Enabled

•Disabled

•Enabled

•Disabled

•Enabled

SelectionissettoDiscrete
TPM.

IfyouselectEnabled,the
securitychipisfunctional.
IfyouselectDisabled,the
securitychipishiddenand
itisnotfunctional.

Note:Thisitemisdisplayed
whenSecurityChip
SelectionissettoIntel
PTT.

Cleartheencryptionkey.

Note:Thisitemisdisplayed
onlyifyouhaveselected

ActiveorEnabledforthe
SecurityChipoption.

EnableordisableIntel
TrustedExecution
Technology.

Notes:

•Thisitemisavailable

onmodelswithanIntel
CPU.

•Thisitemisdisplayed

onlyifyouhaveselected
ActiveorEnabled
fortheSecurityChip
option.

•Thisitemissetto

DisabledwhenIntelPTT
isenabled.

Thisoptionenablesor
disablestheconfirmation
messagewhenyouchange
thesettingsofthesecurity
chip.

Thisoptionenablesor
disablestheconfirmation
messagewhenyouclear
thesecuritychip.

Chapter6.Advancedconfiguration63

Table3.Securitymenuitems(continued)

Menuitem

UEFIBIOSUpdateOption

MemoryProtectionExecutionPrevention•Disabled

Virtualization

SubmenuitemSelectionComments

FlashBIOSUpdatingby
End-Users

SecureRollBackPrevention

IntelVirtualization
Technology

•Disabled

•Enabled

•Disabled

•Enabled

•Enabled

•Disabled

•Enabled

IfyouselectEnabled,
alluserscanupdatethe
UEFIBIOS.Ifyouselect
Disabled,onlytheperson
whoknowsthesupervisor
passwordcanupdatethe
UEFIBIOS.

IfyouselectDisabled,
youcanflashtoanearlier
versionoftheUEFIBIOS.

IfyouselectEnabled,you
cannotflashtoanearlier
versionoftheUEFIBIOS.

Note:Thisitemissetas
Disabledbydefaultwhen

theOSOptimizedDefaults
ontheRestartmenuisset
asDisabled.Thisitemis
setasEnabledbydefault
whentheOSOptimized
DefaultsissetasEnabled.

Somecomputerviruses
andwormscausememory
bufferstooverflowby
runningcodewhereonly
dataisallowed.Ifthe
DataExecutionPrevention
featurecanbeusedwith
youroperatingsystem,then
byselectingEnabledyou
canprotectyourcomputer
againstattacksbysuch
virusesandworms.Ifafter
choosingEnabledyoufind
thataprogramdoesnotrun
correctly,selectDisabled
andresetthesetting.

IfyouselectEnabled,a
VirtualMachineMonitor
(VMM)canutilizethe
additionalhardware
capabilitiesprovidedby
VirtualizationTechnology.

64ThinkPadE560pandS5UserGuide

IntelVT-dFeature•Disabled

Note:Thissubmenuis

availableonmodelswithan
IntelCPU.

IntelVT-disIntel

•Enabled

VirtualizationTechnology
forDirectedI/O.When
enabled,aVMMcanutilize
theplatforminfrastructure
forI/Ovirtualization.

Table3.Securitymenuitems(continued)

Menuitem

I/OPortAccess

Anti-Theft

SubmenuitemSelectionComments

EthernetLAN•Disabled

•Enabled

WirelessLAN•Disabled

•Enabled

Bluetooth•Disabled

•Enabled

USBPort

•Disabled

•Enabled

MemoryCardSlot

•Disabled

•Enabled

IntegratedCamera

•Disabled

•Enabled

Microphone•Disabled

•Enabled

ComputraceModule
Activation

•Disabled

•Enabled

•PermanentlyDisabled

Note:Thissubmenuis
availableonmodelswithan
IntelCPU.

IfyouselectEnabled,you
canusetheEthernetLAN
device.

IfyouselectEnabled,
youcanusewirelessLAN
devices.

IfyouselectEnabled,you
canuseBluetoothdevices.

IfyouselectEnabled,you
canuseUSBconnectors.

IfyouselectEnabled,you
canusethememorycard
slots.

IfyouselectEnabled,you
canusetheintegrated
camera.

IfyouselectEnabled,you
canusethemicrophones
(internal,external,or
line-in).

EnableordisabletheUEFI
BIOSinterfacetoactivate
thecomputracemodule.
Computraceisanoptional
monitoringservicefrom
AbsoluteSoftware.

SecureBoot

SecureBoot

Note:Ifyousetthe
Computracemodule
activationtoPermanently
Disabled,youwillbe
unabletoenablethis
settingagain.

•Disabled

•Enabled

Enableordisablethe
UEFISecureBootfeature.
SelectEnabletoprevent
unauthorizedoperating
systemsfromrunningat
boottime.SelectDisabled
toallowanyoperating
systemstorunatboot
time.

Note:ToenableSecure
Boot,youneedtosetthe
startupsettingasUEFI
OnlyandsetCSMSupport
asNo.

Chapter6.Advancedconfiguration65

Table3.Securitymenuitems(continued)

Menuitem

InternalDeviceAccess

SubmenuitemSelectionComments

PlatformMode

SecureBootMode•StandardMode

ResettoSetupMode

RestoreFactoryKeys•Y es

ClearAllSecureBootKeys

InternalStorageT amper
Detection

•SetupMode

•UserMode

•CustomMode

•Yes

•No

•No

•Yes

•No

•Disabled

•Enabled

Specifythesystem
operatingmode.

Specifythesystem
operatingmode.

Thisoptionisusedtoclear
thecurrentplatformkey
andputthesysteminto
SetupMode.Youcan
installyourownplatform
keyandcustomizethe
SecureBootsignature
databasesinSetupMode.
SecureBootmodewillbe
settoCustomMode.

Thisoptionisusedto
restoreallkeysand
certificatesinSecure
Bootdatabasestofactory
defaults.Anycustomized
SecureBootsettings
willbeerased,andthe
defaultplatformkeywillbe
re-establishedalongwith
theoriginalsignature
databasesincluding
certificatefortheWindows
10operatingsystems.

Thisoptionisusedtoclear
allkeysandcertificatesin
SecureBootdatabases.
Youcaninstallyourown
keysandcertificatesafter
selectingthisoption.

IfyouselectEnabled,
removinganyinternal
storagedevicewhenyour
computerisinsleepmode
willbedetected.Ifyou
removetheinternalstorage
devicewhilethecomputer
isinsleepmode,the
computerwillshutdown
whenyouwakeitup,and
anyunsaveddatawillbe
lost.

Startupmenu

Tochangethestartupsettingsofyourcomputer,selecttheStartuptabfromtheThinkPadSetupmenu.

Attention:

•Afteryouchangethestartupsequence,ensurethatyouselectacorrectdeviceduringacopy,asave,ora
formatoperation.Otherwiseyourdatamightbeerasedoroverwritten.

66ThinkPadE560pandS5UserGuide

•IfyouareusingtheBitLockerdriveencryption,donotchangethestartupsequence.BitLockerdrive
encryptionlocksthecomputerfromstartingoncedetectsthechangeofstartupsequence.

Tochangethestartupsequencetemporarilysothatthecomputerstartsfromadesireddrive,dothefollowing:

1.Restartthecomputer.WhentheThinkPadlogoisdisplayed,presstheF12key.

2.Selectthedevicethatyouwantthecomputertostartfrom.

Note:TheBootmenuwillbedisplayedifthecomputercannotstartfromanydevicesortheoperating
systemcannotbefound.

ThefollowingtableliststheStartupmenuitems.Defaultvaluesareinboldface.Themenuitemsmight
changewithoutnotice.Dependingonthemodel,thedefaultvaluemightvary.

Note:Someitemsaredisplayedonthemenuonlyifthecomputersupportsthecorrespondingfeatures.

Table4.Startupmenuitems

Menuitem

Boot

NetworkBoot

UEFI/LegacyBoot

SelectionComments

•Both

•UEFIOnly

•LegacyOnly

UEFI/LegacyBootPriority

•UEFIFirst

•LegacyFirst

CSMSupport(forUEFIOnly)

•No

•Y es

Selectthebootdevicewhenyou
pressthepowerbuttontoturnonthe
computer.

Selectthebootdevicewhenthe
computerwakesfromLAN.IfWake
OnLANisenabled,anetwork
administratorcanturnonallofthe
computersinaLANremotelybyuse
ofnetworkmanagementsoftware.

Selectsystembootcapability.

•Both:Selectpriorityofboot
optionsbetweenUEFIandLegacy.

•UEFIOnly:Thecomputerwillstart
fromtheUEFI-enabledoperating
system.

•LegacyOnly:Thecomputerwill
bootfromanyoperatingsystem
otherthantheUEFI-enabledone.

Note:IfyouselectUEFIOnly,the
computercannotstartfromthe
bootabledevicesthatdonothavethe
UEFI-enabledoperatingsystem.

CompatibilitySupportModule(CSM)
isrequiredforstartingthelegacy
operatingsystem.IfyouselectUEFI
Only,CSMSupportisselectable.
ForBothorLegacyOnlymode,CSM
Supportisnotselectable.

Chapter6.Advancedconfiguration67

Table4.Startupmenuitems(continued)

Menuitem

BootMode

OptionKeyDisplay

BootDeviceListF12Option

BootOrderLock

SelectionComments

•Quick

•Diagnostics

•Disabled

•Enabled

•Disabled

•Enabled

•Disabled

•Enabled

ScreenduringthePOST:

•Quick:TheThinkPadLogoscreen
isdisplayed.

•Diagnostics:Testmessagesare
displayed.

Note:YoucanalsoenterDiagnostic
modebypressingEscduringPOST.

IfyouselectDisabled,thenthe
message“Tointerruptnormalstartup,
pressEnter”isnotdisplayedduring
thePOST.

IfyouselectEnabled,theF12key
isrecognizedandtheBootMenu
windowisdisplayed.

IfyouselectDisabled,yourcomputer
willbootusingthedefaultpriority.If
youselectEnabled,yourcomputer
willbootusingthepriorityyouhave
customized.

Restartmenu

ToexittheThinkPadSetupprogramandrestartthecomputer,selectRestartfromtheThinkPadSetupmenu.

Thefollowingsubmenuitemsaredisplayed:

•ExitSavingChanges:Savethechangesandrestartthecomputer.

•ExitDiscardingChanges:Discardthechangesandrestartthecomputer.

•LoadSetupDefaults:Restoretothefactorydefaultsettings.

Note:EnableOSOptimizedDefaultstomeettheWindows10certificationrequirement.Whenyou
changethissetting,someothersettingsarechangedautomatically,suchasCSMSupport,UEFI/Legacy
Boot,SecureBoot,andSecureRollBackPrevention.

•DiscardChanges:Discardthechanges.

•SaveChanges:Savethechanges.

UpdatingtheUEFIBIOS

TheUEFIBIOSisthefirstprogramthatthecomputerrunswhenthecomputeristurnedon.TheUEFIBIOS
initializesthehardwarecomponents,andloadstheoperatingsystemandotherprograms.

YoucanupdatetheUEFIBIOSbystartingyourcomputerfromaflashupdateopticaldiscoraflashupdate
programrunningintheWindowsenvironment.Whenyouinstallanewprogram,adevicedriver,orhardware,
youmightbeinformedtoupdatetheUEFIBIOS.

ForinstructionsonhowtoupdatetheUEFIBIOS,goto:
http://www.lenovo.com/ThinkPadDrivers

68ThinkPadE560pandS5UserGuide

Usingsystemmanagement

Thistopicisprimarilyintendedforthenetworkadministrators.

Yourcomputerisdesignedformanageability,sothatyoucanredirectmoreresourcestobettermeet
yourbusinessobjectives.

Thismanageability,knownasTotalCostofOwnership(TCO),enablesyoutoremotelyoperateclient
computersinthesamewayasyouoperateyourowncomputer,suchasturningonaclientcomputer,
formattingaharddiskdrive,andinstallingaprogram.

Oncethecomputerisconfiguredandoperational,youcanmanageitbyusingthesoftwareandthe
manageabilityfeaturesthatarealreadyintegratedintotheclientcomputerandthenetwork.

DesktopManagementInterface

TheUEFIBIOSofyourcomputersupportsaninterfacecalledSystemManagementBIOS(SMBIOS)
ReferenceSpecification,version2.7.1.SMBIOSprovidesinformationaboutthehardwarecomponentsof
yourcomputer.ItistheresponsibilityoftheUEFIBIOStoprovideinformationaboutitselfandthedeviceson
thesystemboard.ThisspecificationdocumentsthestandardsforgettingaccesstothisBIOSinformation.

PrebooteXecutionEnvironment

ThePrebooteXecutionEnvironment(PXE)technologymakesthecomputermoremanageablebyenablingthe
computertostartfromaserver.YourcomputersupportsthepersonalcomputerfunctionsthatPXErequires.

Note:TheRemoteInitialProgramLoad(RIPLorRPL)functioncannotbeusedwithyourcomputer.

AssetIDEEPROM

TheAssetIDEEPROMcontainsinformationaboutthecomputerconfigurationandtheserialnumbersof
thekeycomponents.Italsoincludesanumberofblankfieldswhereyoucanrecordinformationabout
theendusersinyournetwork.

Chapter6.Advancedconfiguration69

70ThinkPadE560pandS5UserGuide

Chapter7.Preventingproblems

Thischaptercontainsthefollowingtopics:

•“Generaltipsforpreventingproblems”onpage71

•“Makingsuredevicedriversareup-to-date”onpage72

•“Takingcareofyourcomputer”onpage73

Generaltipsforpreventingproblems

•Checkthecapacityofyourharddiskdrivefromtimetotime.Iftheharddiskdrivegetstoofull,the
Windowsoperatingsystemwillslowdownandmightproduceerrors.

Tochecktheharddiskdrivecapacity,dothefollowing:

–Windows7:OpentheStartmenuandclickComputer.
–Windows10:OpentheFileExplorerandclickThisPC.

•Emptyyourrecyclebinonaregularbasis.

•Usediskdefragmenttoolregularlyonyourharddiskdrivetoimprovedataseekandreadtimes.

•Tofreeupdiskspace,uninstallunusedapplicationprograms.

Note:Y oualsomightwanttolookforprogramduplicationoroverlappingversions.

•CleanoutyourInbox,Sent,andTrashfoldersfromyoure-mailclientprogram.

•Backupyourdataatleastonceaweek.Ifcriticaldataispresent,itisagoodideatoperformadaily
backupoperation.Lenovohasmanybackupoptionsavailableforyourcomputer.Rewritableoptical
drivesareavailableformostmachinesandareeasilyinstalled.

•Schedulesystemrestoreoperationstotakeasystemsnapshotperiodically.Formoreinformationabout
systemrestore,seeChapter9“Recoveryoverview”onpage95.

•UpdatedevicedriversandtheUEFIBIOSwhenneeded.

•Profileyourmachineathttp://www.lenovo.com/supporttokeepuptodatewithcurrentdriversand
revisions.

•Keepuptodatefordevicedriversonothernon-Lenovohardware.Youmightwanttoreadthedevice
driverinformationreleasenotespriortoupdatingforcompatibilityorknownissues.

•Keepalogbook.Entriesmightincludemajorhardwareorsoftwarechanges,driverupdates,minorissues
youhaveexperienced,andhowyouresolvedtheminorissues.

•Ifyoueverneedtorunarecoveryonyourcomputertoreturnthepreinstalledcontentsontothemachine,
thefollowingtipsmighthelpalongtheway:

–Removeallexternaldevicessuchastheprinter,keyboard,andsoon.
–Makesurethatyourbatteryischargedandyourcomputerhastheacpowerconnected.
–AccessThinkPadSetupandloadthedefaultsettings.
–Restartthecomputerandstarttherecoveryoperation.
–Ifyourcomputerusesdiscsastherecoverymedia,donotremovethediscfromthedriveuntil

promptedtodoso.

•Forsuspectedharddiskdriveissues,referto“Diagnosingproblems”onpage77
testforthedrivebeforeyoucalltheCustomerSupportCenter.Ifyourcomputerdoesnotstartup,
downloadthefilestocreateabootableself-testmediumfromhttp://www.lenovo.com/hddtest.Runthe
testandrecordanymessagesorerrorcodes.Ifthetestreturnsanyfailingerrorcodesormessages,

©CopyrightLenovo2016

andrunadiagnostic

71

calltheCustomerSupportCenterwiththecodesormessagesandthecomputerinfrontofyou.A
technicianwillassistyoufurther.

•Ifrequired,youcanfindthecontactinformationabouttheCustomerSupportCenterforyourcountry
orregionathttp://www.lenovo.com/support/phone.WhencallingtheCustomerSupportCenter,make
surethatyouhaveyourmachinemodeltype,serialnumber,andthecomputerinfrontofyou.Also,ifthe
computerisproducingerrorcodes,itishelpfultohavetheerrorscreenonorthemessageswrittendown.

Makingsuredevicedriversareup-to-date

Devicedriversareprogramsthatcontaininstructionsfortheoperatingsystemabouthowtooperateor
“drive”acertainpieceofhardware.Eachhardwarecomponentonyourcomputerhasitsownspecificdriver.
Ifyouaddanewcomponent,theoperatingsystemneedstobeinstructedonhowtooperatethatpiece
ofhardware.Afteryouinstallthedriver,theoperatingsystemcanrecognizethehardwarecomponent
andunderstandhowtouseit.

Note:Becausedriversareprograms,likeanyotherfileonyourcomputer,theyaresusceptibletocorruption
andmightnotperformcorrectlyifcorruptionoccurs.

Itisnotalwaysnecessarytodownloadthelatestdrivers.However,youshoulddownloadthelatestdriver
foracomponentifyounoticepoorperformancefromthatcomponentorifyouaddedanewcomponent.
Thismighteliminatethedriverasthepotentialcauseofaproblem.

GettingthelatestdriversfromtheWebsite

YoucandownloadandinstallupdateddevicedriversfromtheLenovoWebsitebydoingthefollowing:

1.Gotohttp://www.lenovo.com/ThinkPadDrivers.

2.Selecttheentryforyourcomputerandthenfollowtheinstructionsonthescreentodownloadand
installnecessarysoftware.

GettingthelatestdriversusingSystemUpdate

TheSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-date.Updatepackages
arestoredonLenovoserversandcanbedownloadedfromtheLenovoSupportWebsite.Updatepackages
cancontainapplications,devicedrivers,UEFIBIOSflashes,orsoftwareupdates.WhentheSystemUpdate
programconnectstotheLenovoSupportWebsite,theSystemUpdateprogramautomaticallyrecognizes
themachinetypeandmodelofyourcomputer,theinstalledoperatingsystem,andthelanguageofthe
operatingsystemtodeterminewhatupdatesareavailableforyourcomputer.TheSystemUpdateprogram
thendisplaysalistofupdatepackagesandcategorizeseachupdateascritical,recommended,oroptionalto
helpyouunderstandtheimportance.Youhavecompletecontrolofwhichupdatestodownloadandinstall.
Afteryouselecttheupdatepackagesyouwant,theSystemUpdateprogramautomaticallydownloadsand
installstheupdateswithoutanyfurtherinterventionfromyou.

TheSystemUpdateprogramispreinstalledonyourcomputerandisreadytorun.Theonlyprerequisiteis
anactiveInternetconnection.Youcanstarttheprogrammanually,oryoucanusetheschedulefeature
toenabletheprogramtosearchforupdatesautomaticallyatspecifiedintervals.Youalsocanpredefine
scheduledupdatestosearchbyseverity(criticalupdates,criticalandrecommendedupdates,orallupdates)
sothelistyouchoosefromcontainsonlythoseupdatetypesthatareofinteresttoyou.

FormoreinformationabouthowtousetheSystemUpdateprogram,refertothehelpinformationsystem
oftheprogram.

72ThinkPadE560pandS5UserGuide

Takingcareofyourcomputer

Althoughyourcomputerisdesignedtofunctionreliablyinnormalworkenvironments,youneedtouse
commonsenseinhandlingit.Byfollowingtheimportanttipsinthistopic,youwillgetthemostuseand
enjoymentoutofyourcomputer.

Becarefulaboutwhereandhowyouwork

•Storepackingmaterialssafelyoutofthereachofchildrentopreventtheriskofsuffocationfromplastic
bags.

•Keepyourcomputerawayfrommagnets,activatedcellularphones,electricalappliances,orspeakers
(morethan13cmor5inches).

•Avoidsubjectingyourcomputertoextremetemperatures(below5°C/41°Forabove35°C/95°F).

•Someappliances,suchascertainportabledesktopfansorairpurifiers,canproducenegativeions.Ifa
computerisclosetosuchanappliance,andisexposedforanextendedtimetoaircontainingnegative
ions,itmightbecomeelectrostaticallycharged.Suchachargemightbedischargedthroughyourhands
whenyoutouchthekeyboardorotherpartsofthecomputer,orthroughconnectorsonI/Odevices
connectedtoit.Eventhoughthiskindofelectrostaticdischarge(ESD)istheoppositeofadischargefrom
yourbodyorclothingtothecomputer,itposesthesameriskofacomputermalfunction.

Yourcomputerisdesignedandmanufacturedtominimizeanyeffectsofelectrostaticcharge.Anelectrostatic
chargeaboveacertainlimit,however,canincreasetheriskofESD.Therefore,whenusingthecomputer
closetoanappliancethatcanproducenegativeions,givespecialattentiontothefollowing:

•Avoiddirectlyexposingyourcomputertotheairfromanappliancethatcanproducenegativeions.

•Keepyourcomputerandperipheralsasfaraspossiblefromsuchanappliance.

•Whereverpossible,groundyourcomputertofacilitatesafeelectrostaticdischarge.

Note:Notallsuchappliancescauseasignificantelectrostaticcharge.

Begentlewithyourcomputer

•Avoidplacinganyobjects(includingpaper)betweenthedisplayandthekeyboardorthepalmrest.

•Yourcomputerdisplayisdesignedtobeopenedandusedatanangleslightlygreaterthan90degrees.
Donotopenthedisplaybeyond135degrees,asthismightdamagethecomputerhinge.

•Donotturnyourcomputeroverwhiletheacpoweradapterispluggedin.Thiscouldbreaktheadapter
plug.

Carryyourcomputerproperly

•Beforemovingyourcomputer,besuretoremoveanymedia,turnoffattacheddevices,anddisconnect
cordsandcables.

•Whenpickingupyouropencomputer,holditbythebottom.Donotpickuporholdyourcomputerby
thedisplay.

Handlestoragemediaanddrivesproperly

•Wheninstallingthestoragedrive,followtheinstructionsshippedwithyourhardware,andapplypressure
onlywhereneededonthedevice.

•Afteryoureplacetheprimarystoragedrive,reattachthecoverofthedriveslot.

•Whenreplacingthestoragedrive,reattachthecoverofthedriveslot.

•Storeyourexternalandremovablestoragedriveintheappropriatecontainersorpackagingwhentheyare
notbeingused.

Chapter7.Preventingproblems73

•Beforeyouinstallanyofthefollowingdevices,touchametaltableoragroundedmetalobject.Thisaction
reducesanystaticelectricityfromyourbody.Thestaticelectricitycoulddamagethedevice.

•Whiletransferringdatatoorfromaflashmediacard,suchasanSDcard,donotputyourcomputerin
sleeporhibernationmodebeforethedatatransferiscomplete.Todosomightcausedamagetoyour
data.

Takingcarewhensettingpasswords

•Rememberyourpasswords.Ifyouforgetasupervisororharddiskpassword,Lenovowillnotresetit,
andyoumighthavetoreplaceyoursystemboardorstoragedrive.

Registeringyourcomputer

•RegisteryourThinkPadcomputerwithLenovoathttp://www.lenovo.com/register.Formoreinformation,
see“Registeringyourcomputer”onpage17

Besurenottomodifyyourcomputer

•OnlyanauthorizedThinkPadrepairtechnicianshoulddisassembleandrepairyourcomputer.

•Donotmodifyortapethelatchestokeepthedisplayopenorclosed.

.

Cleaningthecoverofyourcomputer

Occasionallycleanyourcomputerbydoingthefollowing:

1.Prepareamixtureofagentlekitchen-usedetergent.Thedetergentmustnotcontainabrasivepowderor
strongchemicalssuchasacidoralkaline.Usefivepartswatertoonepartdetergent.

2.Absorbthediluteddetergentintoasponge.

3.Squeezeexcessliquidfromthesponge.

4.Wipethecoverwiththesponge,usingacircularmotionandtakingcarenottoletanyexcessliquiddrip.

5.Wipethesurfacetoremovethedetergent.

6.Rinsethespongewithcleanrunningwater.

7.Wipethecoverwiththecleansponge.

8.Wipethesurfaceagainwithadry,soft,lint-freecloth.

9.Waitforthesurfacetodrycompletelyandremoveanyfibersfromthecloth.

Cleaningyourcomputerkeyboard

Tocleanthecomputerkeyboard,dothefollowing:

1.Applysomeisopropylrubbingalcoholtoasoft,dust-freecloth.

Note:Avoidsprayingcleanerdirectlyontothekeyboard.

2.Wipeeachkeytopsurfacewiththecloth.Wipethekeysonebyone;ifyouwipeseveralkeysatatime,
theclothmighthookontoanadjacentkeyandpossiblydamageit.Makesurethatnoliquiddripsonto
orbetweenthekeys.

3.Allowtodry.

4.Toremoveanycrumbsordustfrombeneaththekeys,youcanuseacamerablowerwithabrush
orcoolairfromahairdryer.

Cleaningyourcomputerdisplay

Tocleanthecomputerdisplay,dothefollowing:

74ThinkPadE560pandS5UserGuide

1.Gentlywipethedisplaywithadry,softlint-freecloth.Ifyouseeascratchlikemarkonyourdisplay,it
mightbeastaintransferredfromthekeyboardortheTrackPointpointingstickwhenthecoverwas
pressedfromtheoutside.

2.Wipeordustthestaingentlywithasoft,drycloth.

3.Ifthestainremains,moistenasoft,lint-freeclothwithwaterora50-50mixtureofisopropylalcoholand
waterthatdoesnotcontainimpurities.

Note:Avoidsprayingcleanerdirectlyontothekeyboard.

4.Wringoutasmuchoftheliquidasyoucan.

5.Wipethedisplayagain;donotletanyliquiddripintothecomputer.

6.Besuretodrythedisplaybeforeclosingit.

Chapter7.Preventingproblems75

76ThinkPadE560pandS5UserGuide

Chapter8.Troubleshootingcomputerproblems

Thischaptercontainsthefollowingtopics:

•“Diagnosingproblems”onpage77

•“Troubleshooting”onpage77

Diagnosingproblems

Ifyouexperienceproblemswithyourcomputer,usetheLenovoSolutionCenterprogramasastarting
pointforsolvingthem.

TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along
withhintsandtipsforoptimalsystemperformance.

Notes:

•TheLenovoSolutionCenterprogramalsoisavailablefordownloadedat:
http://www.lenovo.com/diags

•IfyouareusingotherWindowsoperatingsystemratherthanWindows7orWindows10,youcanfindthe
latestinformationaboutdiagnosticsforyourcomputerat:
http://www.lenovo.com/diagnose

Whenyouaresettingupyourcomputer,theLenovoSolutionCenterprogrampromptsyoutocreaterecovery
media.Y oucanusetherecoverymediatorestoretheharddiskdrivetothefactorydefaultstate.Formore
information,see“Creatingandusingarecoverymedia”onpage95.

ToruntheLenovoSolutionCenterprogram,see“AccessingLenovoprograms”onpage13.

Foradditionalinformation,refertotheLenovoSolutionCenterhelpsystem.

Note:IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoSolutionCenter
program,saveandprintthelogfilescreatedbytheprogram.Y ouwillneedthelogfileswhenyouspeaktoa
Lenovotechnicalsupportrepresentative.

Troubleshooting

Ifyourcomputerhasanerror,ittypicallydisplaysamessageoranerrorcode,ormakesabeepwhen
youturniton.Whenyouexperienceaproblem,refertothecorrespondingsectionsinthistopictotryto
solvetheproblembyyourself.

Computerstopsresponding

Printtheseinstructionsnowandkeepitwithyourcomputerforreferencelater.

Ifyourcomputeriscompletelyunresponsive(youcannotusetheThinkPadpointingdeviceorthekeyboard),
dothefollowing:

1.Pressandholdthepowerbuttonuntilthecomputerturnsoff.Afterthecomputeristurnedoff,restartby
pressingthepowerbutton.Ifthecomputerdoesnotturnon,continuewithstep2.

Note:Donotremovethebatteryandtheacpoweradaptertoresetthecomputer.

©CopyrightLenovo2016

77

2.Whilethecomputeristurnedoff,removeallpowersourcesfromthecomputer(batteryandtheacpower
adapter).Holddownthepowerbuttonfor10seconds.Plugintheacpoweradapterwhilekeepingthe
batteryoutofthecomputer.Ifthecomputerdoesnotturnbackon,continuewithstep3.

Note:OncethecomputerstartsupandenterstheWindowsenvironment,usethepropershutdown
proceduretoturnthecomputeroff.Oncethecomputerisoff,reattachthebatteryandrestartthe
computer.Ifthecomputerdoesnotstartwiththebatteryreattached,removethebatteryandagain
startwithstep2.Ifthecomputerstartswithacpowerbutdoesnotstartwhenthebatteryisattached,
calltheCustomerSupportCenterforsupport.

3.Whilethecomputerisoff,removeallsourcesofpower(batteryandtheacpoweradapterorbattery).
Removeallexternaldevicesthatareattachedtoyourcomputer(keyboard,mouse,printer,scanner,and
soon).Repeatstep2.Ifstep2isunsuccessful,continuewithstep4.

Note:Thefollowingstepsinvolveremovingstaticsensitivecomponentsfromyourcomputer.Makesure
thatyouareproperlygroundedandremoveallsourcesofpowerattachedtothecomputer.Ifyouare
uncomfortableorunsureaboutremovingcomponents,calltheCustomerSupportCenterforassistance.

4.Whilethecomputerisoff,removeallsourcesofpowerandexternalhardware.Removeanynon-original
memorymoduleaddedtoyourcomputer.Afterremovingtheextramemorymoduleandreinstallingthe
originalmemorymodule,repeatstep2.Ifthecomputerstilldoesnotturnon,consulttheusermanual
forothercustomer-replaceablecomponentsthatareattachedtoyourcomputer.

Ifthecomputerstilldoesnotstartup,calltheCustomerSupportCenterandaCustomerSupportSpecialist
willassistyou.

Spillsonthekeyboard

Withamobilecomputer,thereareincreasedchancesofspillingliquidsonthekeyboard.Becausemost
liquidsconductelectricity,liquidspilledonthekeyboardcouldcreatenumerousshortcircuits,potentially
causingirreparabledamagetoyourcomputer.

Ifyouspillsomethingonyourcomputer:

Attention:Besurethatnoliquidcreatesashortcircuitbetweenyouandtheacpoweradapter(ifinuse).

Althoughyoumightlosesomedataorworkbyturningoffthecomputerimmediately,leavingthecomputer
onmightmakeyourcomputerunusable.

1.Carefullyunplugtheacpoweradapterimmediately.

2.Turnoffthecomputerimmediately.Ifthecomputerdoesnotturnoff,removethebattery.Themore
quicklyyoustopthecurrentfrompassingthroughthecomputerthemorelikelyyouwillreducedamage
fromshortcircuits.

3.Waituntilyouarecertainthatalltheliquidisdrybeforeturningonyourcomputer.

Note:Ifyouwanttoreplaceyourkeyboard,youcanpurchaseanewone.

Errormessages

•Message:0177:BadSVPdata,stopPOSTtask.
Solution:ChecksumofthesupervisorpasswordintheEEPROMisnotcorrect.Thesystemboard

shouldbereplaced.Havethecomputerserviced.

•Message:0183:BadCRCofSecuritySettingsinEFIVariable.EnterThinkPadSetup.
Solution:ChecksumoftheSecuritysettingsintheEFIVariableisnotcorrect.EnterThinkPadSetup

tochecksecuritysettings,PressF10andthenpressEntertorestartthesystem.Ifyoustillhavea
problem,havethecomputerserviced.

78ThinkPadE560pandS5UserGuide

•Message:0187:EAIAdataaccesserror.
Solution:TheaccesstoEEPROMisfailed.Havethecomputerserviced.

•Message:0188:InvalidRFIDSerializationInformationArea.
Solution:TheEEPROMchecksumisnotcorrect(block#0and1).Thesystemboardshouldbereplaced,

andtheboxserialnumberneedstobereinstalled.Havethecomputerserviced.

•Message:0189:InvalidRFIDconfigurationinformationarea.
Solution:TheEEPROMchecksumisnotcorrect(block#4and5).Thesystemboardshouldbereplaced,

andtheUUIDneedstobereinstalled.Havethecomputerserviced.

•Message:0190:Criticallow-batteryerror.
Solution:Thecomputerturnsoff,becausethebatteryislow.Connecttheacpoweradaptertothe

computerandchargethebattery,orreplacethebatterywithafullychargedone.

•Message:0191:SystemSecurity-Invalidremotechangerequested.
Solution:Thesystemconfigurationchangehasfailed.Confirmtheoperationandtryagain.Toclearthe

error,entertheThinkPadSetupprogram.

•Message:0199:SystemSecurity-Securitypasswordretrycountexceeded.
Solution:Thismessageisdisplayedifyouenterawrongsupervisorpasswordmorethanthreetimes.

Confirmthesupervisorpasswordandtryagain.Tocleartheerror,entertheThinkPadSetupprogram.

•Message:0251:SystemCMOSchecksumbad.
Solution:ThesystemCMOSmighthavebeencorruptedbyaprogram.Thecomputerusesthedefault

settings.RunThinkPadSetuptoreconfigurethesettings.Ifyoustillseethesameerrorcode,have
thecomputerserviced.

•Message:0253:EFIVariableBlockDatawasdestroyed.
Solution:ThesystemEFIVariableBlockDatamighthavebeencorrupted.Thecomputerusesthe

defaultsettings.RunThinkPadSetuptoreconfigurethesettings.Ifyoustillseethesameerrorcode,
havethecomputerserviced.

•Message:0271:Realtimeclockerror.
Solution:Havethecomputerserviced.

•Message:1802:Unauthorizednetworkcardispluggedin.
Solution:Thenetworkcardisnotsupportedonthiscomputer.Removeit.

•Message:2100:DetectionerroronHDD0(MainHDD).
Solution:Theharddiskdriveisnotworking.Havetheharddiskdriveserviced.

•Message:2101:DetectionerroronHDD1(UltrabayHDD)).
Solution:Theharddiskdriveisnotworking.Havetheharddiskdriveserviced.

•Message:2102:DetectionerroronHDD2(MiniSATA).
Solution:TheMiniSATAdeviceisnotworking.HavetheMiniSA TAdeviceserviced.

•Message:2110:ReaderroronHDD0(MainHDD).
Solution:Theharddiskdriveisnotworking.Havetheharddiskdriveserviced.

Chapter8.Troubleshootingcomputerproblems79

•Message:2111:ReaderroronHDD1(UltrabayHDD)
Solution:Theharddiskdriveisnotworking.Havetheharddiskdriveserviced.

•Message:2112:ReaderroronHDD2(MiniSATA)
Solution:TheMiniSATAdeviceisnotworking.HavetheMiniSA TAdeviceserviced.

•Message:2200:MachineTypeandSerialNumberareinvalid.
Solution:MachineTypeandSerialNumberareinvalid.Havethecomputerserviced.

•Message:2201:MachineUUIDisinvalid.
Solution:MachineUUIDisinvalid.Havethecomputerserviced.

•Message:Fanerror
Solution:Coolingfanhasfailed.Shutdownthecomputerimmediatelyandhavethecomputerserviced.

•Message:Thermalsensingerror
Solution:Thethermalsensorisnotfunctioningcorrectly.Shutdownthecomputerimmediatelyand

havethecomputerserviced.

•Message:ThissystemdoesnotsupportbatteriesthatarenotgenuineLenovo-madeorauthorized.The
systemwillcontinuetoboot,butmaynotchargeunauthorizedbatteries.PresstheESCkeytocontinue.
Attention:Lenovohasnoresponsibilityfortheperformanceorsafetyofunauthorizedbatteries,and
providesnowarrantiesforfailuresordamagearisingoutoftheiruse.

Solution:ReplacethebatterywiththecorrectLenovobatteryforthiscomputer.Ifyoustillseethesame
errormessage,contactLenovoServicetohavethecomputerserviced.

•Message:Thebatteryinstalledisnotsupportedbythissystemandwillnotcharge.Pleasereplacethe
batterywiththecorrectLenovobatteryforthissystem.PresstheESCkeytocontinue.

Solution:ReplacethebatterywiththecorrectLenovobatteryforthiscomputer.Ifyoustillseethesame
errormessage,contactLenovoServicetohavethecomputerserviced.

Errorswithoutmessages

•Problem:MyscreenkeepsblankingwhenIdonotwantitto.
Solution:IfyourcomputerispreinstalledwiththeWindows7operatingsystem,youcandisableany

systemtimers,suchastheLCDturn-offtimerortheblanktimerbydoingthefollowing:

1.StartPowerManager.

2.ClickthePowerplantab,andthenselectMaximumPerformancefromthepredefinedpowerplans.

IfyourcomputerispreinstalledwiththeWindows10operatingsystem,dothefollowing:

1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.

2.ClickHardwareandSound➙PowerOptions➙Highperformance.

3.Showtheadditionalplans,andthenchooseHighperformance.

•Problem:WhenIturnonthecomputer,nothingisdisplayedonthescreenandthecomputerdoesnot
beepwhilestartingup.

Note:Ifyouarenotsurewhetheryouheardanybeeps,turnoffthecomputerbypressingandholdingthe
powerbuttonforfoursecondsormore.Thenturnonthecomputerandlistenagain.

Solution:Ensurethat:

80ThinkPadE560pandS5UserGuide

–Thebatteryisinstalledcorrectly.
–Theacpoweradapterisconnectedtothecomputerandthepowercordispluggedintoaworking

electricaloutlet.
–Thecomputeristurnedon.(Pressthepowerbuttonagainforconfirmation.)
–Thebrightnesslevelofthescreenisappropriatelyset.
Ifapower-onpasswordisset,pressanykeytodisplaythepromptforthepower-onpasswordand

thentypethecorrectpasswordandpressEnter.
Iftheseitemsarecorrectlyset,andthescreenremainsblank,havethecomputerserviced.

•Problem:WhenIturnonthecomputer,onlyawhitecursorisdisplayedonablankscreen.
Solution:Ifyouhavemodifiedapartitiononyourharddiskdrivebyusingpartitionsoftware,information

aboutthatpartition,orthemasterbootrecordmighthavebeendestroyed.

1.Turnoffthecomputer,andthenturnitonagain.

2.Ifyoustillseeonlythecursoronthescreen,dothefollowing:

–Ifyouhaveusedthepartitionsoftware,examinethepartitionontheharddiskdrivebyusingthe

software,andrecoverthepartitionifrequired.

–Usetherecoverysolutionstorestorethesystemtothefactorydefaultstate.

Iftheproblempersists,havethecomputerserviced.

•Problem:Myscreengoesblankwhilethecomputerison.
Solution:Y ourscreensaverorpowermanagementmighthavebeenenabled.Doeitherofthefollowing:

–TouchtheT rackPointpointingdeviceorthetrackpad,orpressakeytoexitthescreensaver.
–Pressthepowerbuttontoresumethecomputerfromsleeporhibernationmode.

Beeperrors

Table5.Beeperrors

Problem

Oneshortbeep,pause,threeshortbeeps,pause,three
moreshortbeeps,andoneshortbeep

Threeshortbeeps,pause,oneshortbeep,pause,one
moreshortbeep,andthreeshortbeeps

Onelongandtwoshortbeeps

FiveshortbeepsThesystemboardhasaproblem.Havethecomputer

Solution

Makesurethatmemorymodulesareinstalledcorrectly.If
theyare,andyoustillhearthebeeps,havethecomputer
serviced.

PCIresourceallocationfailure.Poweroffthecomputer
andremovethedevicefromtheExpressCardSlot.Ifthe
beepspersist,havethecomputerserviced.

Thevideofunctionhasaproblem.Havethecomputer
serviced.

serviced.

Memorymoduleproblems

Printtheseinstructionsnowandkeepitwithyourcomputerforreferencelater.

Ifyourmemorymoduleisnotoperatingproperly,checkthefollowingitems:

1.Verifythatthememorymoduleisinstalledandseatedcorrectlyinyourcomputer.

Chapter8.Troubleshootingcomputerproblems81

Itmightbenecessarytoremovealladdedmemorymodulestotestthecomputerwithonlythe
factory-installedmemorymodules,andthenreinstallthememorymoduleoneatatimetoensure
aproperconnection.

2.Checkforerrormessagesduringstartup.
Followtheappropriatecorrectiveactionsforpower-onself-test(POST)errormessages.

3.VerifythatthelatestUEFIBIOSforyourmodelhasbeeninstalled.

4.Verifythepropermemoryconfigurationandcompatibilityincludingthemaximummemorysizeandthe
memoryspeed.

5.Rundiagnosticprograms.See“Diagnosingproblems”onpage77.

Networkingproblems

Thefollowingarethemostcommonnetworkingproblems:

Ethernetproblems

•Problem:Y ourcomputercannotconnecttothenetwork.
Solution:Makesurethat:

–Thecableisinstalledcorrectly.

ThenetworkcablemustbesecurelyconnectedbothtotheEthernetconnectorofyourcomputerand
totheRJ45connectorofthehub.Themaximumallowabledistancefromthecomputertohubis
100meters.Ifthecableisconnectedandthedistanceiswithinacceptablelimitsbuttheproblem
persists,tryadifferentcable.

–Youareusingthecorrectdevicedriver.T oinstallthecorrectdriver,dothefollowing:

1.GotoControlPanelandclickHardwareandSound➙DeviceManager.Ifyouarepromptedfor
anadministratorpasswordorconfirmation,typethepasswordorprovideconfirmation.

2.Iftheexclamationmark!isdisplayednexttotheadapternameunderNetworkadapters,you
mightnotbeusingthecorrectdriverorthedrivermighthavebeendisabled.T oupdatethedriver,
right-clickthehighlightedadapter.

3.ClickUpdateDriverSoftware,andthenfollowtheinstructionsonthescreen.

–Theswitchportandtheadapterhavethesameduplexsetting.

Ifyouconfiguredtheadapterforfullduplex,makesurethattheswitchportalsoisconfiguredforfull
duplex.Settingwrongduplexmodecandegradeperformance,causedataloss,orresultinlost
connections.

–Youhaveinstalledallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.

CheckwithyourLANadministratorforthenecessarynetworkingsoftware.

•Problem:Theadapterstopsworkingfornoapparentreason.
Solution:Thenetworkdriverfilesmightbecorruptormissing.Updatethedriverbyreferringtotheabove

solutionfortheproceduretomakesurethatthecorrectdevicedriverisinstalled.

•Problem:IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,the
connectionfailsorerrorsoccur.

Solution:

–UseCategory5wiringandmakesurethatthenetworkcableissecurelyconnected.
–Connecttoa1000BASE-Thub/switch(not1000BASE-X).

•Problem:TheWakeOnLANfeatureisnotworking.

82ThinkPadE560pandS5UserGuide

Solution:EnsurethatWakeOnLANisenabledinThinkPadSetup.Ifitis,checkwithyourLAN

administratorforthenecessarysettings.

•Problem:MycomputerisaGigabitEthernetmodel,itcannotconnecttothenetworkat1000Mbps.
Instead,itconnectsat100Mbps.

Solution:

–Tryanothercable.
–Makesurethatthelinkpartnerissettoauto-negotiate.
–Makesurethattheswitchis802.3ab-compliant(gigabitovercopper).

AwirelessLANproblem

Problem:Icannotconnecttothenetworkusingthebuilt-inwirelessnetworkcard.

Solution:Makesurethat:

•TheAirplanemodeisoff.

•YourwirelessLANdriveristhelatestversion.

•Yourcomputeriswithinrangeofawirelessaccesspoint.

•Thewirelessradioisenabled.

Note:IfyouareusingtheWindows7operatingsystem,clickShowhiddeniconsontheWindows
notificationarea.TheAccessConnectionsiconisdisplayed.Formoreinformationabouttheicon,referto
theAccessConnectionshelpinformationsystem.

FortheWindows7operatingsystem,checktheNetworkName(SSID)andyourencryptioninformation.Use
theAccessConnectionsprogramtoverifythiscase-sensitiveinformation.

Bluetoothproblems

Note:CheckyourconnectionanytimeandmakesurethatnootherBluetooth-enableddeviceissearchingfor

thedevicetowhichyouwanttoconnect.SimultaneoussearchingisnotallowedintheBluetoothconnection.

•Problem:SounddoesnotcomefromtheBluetoothheadset/headphonebutcomesfromthelocal
speakereventhoughtheBluetoothheadset/headphoneisconnectedusingaHeadsetprofileorAVprofile.

Solution:Dothefollowing:

1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).

2.GotoControlPanelandclickHardwareandSound➙Sound➙Playback.

3.IfyouareusingaHeadsetprofile,selectBluetoothHands-freeAudioandclicktheSetDefault
button.IfyouareusinganAVprofile,selectStereoAudioandclicktheSetDefaultbutton.

4.ClickOKtoclosetheSoundwindow.

•Problem:PIMitemssentfromtheWindows7operatingsystemscannotbereceivedcorrectlyintothe
addressbookofanyotherBluetooth-enableddevice.

Solution:TheWindows7operatingsystemsendsPIMitemsinXMLformat,butmostBluetooth-enabled
deviceshandlePIMitemsinvCardformat.IfanotherBluetooth-enableddevicecanreceiveafilethrough
Bluetooth,aPIMitemsentfromtheWindows7mightbesavedasafilewiththeextension.contact.

Problemswiththekeyboardandotherpointingdevices

Thefollowingarethemostcommonproblemswithkeyboardsandotherpointingdevices.

Chapter8.Troubleshootingcomputerproblems83

ThinkPadpointingdeviceproblems

•Problem:Thepointerdriftswhenthecomputeristurnedonorafteritresumesnormaloperation.
Solution:ThepointermightdriftwhenyouarenotusingtheTrackPointpointingdeviceduringnormal

operation.ThisisanormalcharacteristicoftheTrackPointpointingdeviceandisnotadefect.Pointer
driftingmightoccurforseveralsecondsunderthefollowingconditions:

–Whenthecomputeristurnedon
–Whenthecomputerresumesnormaloperation
–WhentheTrackPointpointingdeviceiskeptpressedforalongtime
–Whenthetemperaturechanges

•Problem:TheTrackPointpointingdeviceortrackpaddoesnotwork.
Solution:EnsurethattheTrackPointpointingdeviceortrackpadisenabledintheThinkPadpointing

devicesettingwindow.

Keyboardproblems

•Problem:Allorsomekeysonthekeyboarddonotwork.
Solution:Ifanexternalnumerickeypadisconnected:

1.Turnoffthecomputer.

2.Removetheexternalnumerickeypad.

3.Turnonthecomputerandtryusingthekeyboardagain.

Ifthekeyboardproblemisresolved,carefullyreconnecttheexternalnumerickeypadandtheexternal
keyboard.Makesurethatyouhaveseatedtheconnectorscorrectly.

Iftheproblempersists,makesurethatthecorrectdevicedriverisinstalledbydoingthefollowing:

1.OpenControlPanel.ChangetheviewofControlPanelfromCategorytoLargeiconsorSmallicons.

2.ClickKeyboard.

3.SelecttheHardwaretab.IntheDevicePropertiespane,makesurethatyouseethismessage:

DeviceStatus:Thisdeviceisworkingproperly.

Ifkeysonthekeyboardstilldonotwork,havethecomputerserviced.

•Problem:Anumberisdisplayedwhenyoutypealetter.
Solution:Thenumericlockfunctionison.Todisableit,pressFn+NumLock.

•Problem:Allorsomekeysontheexternalnumerickeypaddonotwork.

Solution:Makesurethattheexternalnumerickeypadiscorrectlyconnectedtothecomputer.

Problemswiththedisplayandmultimediadevices

Thistopicincludesthemostcommonproblemswithdisplaysandmultimediadevices,includingthe
computerdisplay,theexternalmonitor,andaudiodevices.

Computerscreenproblems

•Problem:Thescreenisblank.
Solution:Dothefollowing:

–PressF7tobringuptheimage.
–Ifyouareusingtheacpoweradapter,orusingthebatteryandthebatterygaugeshowsthatthebattery

isnotdepleted,pressF6tomakethescreenbrighter.

–Ifyourcomputerisinsleepmode,pressFntoresumefromthesleepmode.

84ThinkPadE560pandS5UserGuide