Lenovo ThinkCentre 1852, ThinkCentre 1853, ThinkCentre 1855, ThinkCentre 3247, ThinkCentre 3248 User Guide [en, ar, bg, cs, da, de, el, es, fi, fr, he, hr, hu, it, ko, nl, pl, pt, ro, ru, sk, sl, sr, sv, th, tr, uk, zc, zh]

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ThinkCentreEdge UserGuide

MachineTypes:1852,1853,1855,3247,and3248

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe

“Importantsafetyinformation”onpagevandAppendixA“Notices”onpage101.

ThirdEdition(June2012)

©CopyrightLenovo2011,2012.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration “GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Importantsafetyinformation......v

Serviceandupgrades.............v

Staticelectricityprevention...........v

Powercordsandpoweradapters........vi

Extensioncordsandrelateddevices.......vi

Plugsandoutlets..............vii

Externaldevices..............vii

Heatandproductventilation.........vii

Operatingenvironment...........viii

Modemsafetyinformation..........viii

Lasercompliancestatement..........ix

Powersupplystatement............ix

Cleaningandmaintenance...........ix

Chapter1.Productoverview......1

Features..................1

Specications................5

Softwareoverview..............5

SoftwareprovidedbyLenovo........6

AdobeReader..............8

Antivirussoftware.............8

Locations..................8

Locatingconnectors,controls,andindicators

onthefrontofyourcomputer........9

Locatingconnectorsontherearofyour

computer...............10

Locatingcomponents..........12

Locatingpartsonthesystemboard....13

Locatinginternaldrives.........14

Machinetypeandmodellabel.......15

Chapter2.Usingyourcomputer...17

Frequentlyaskedquestions.........17

Usingthekeyboard.............17

UsingWindowsshortcutkeys.......17

Usingangerprintreader........18

Usingthewheelmouse...........18

Adjustingaudio..............18

Aboutyourcomputeraudio........18

Settingthevolumefromthedesktop....19

SettingthevolumefromControlPanel...19

UsingCDsandDVDs............19

HandlingandstoringCDandDVDmedia..19

PlayingaCDorDVD..........20

RecordingaCDorDVD.........20

Chapter3.Y ouandyourcomputer..21

Accessibilityandcomfort..........21

Arrangingyourworkspace........21

Comfort...............21

Glareandlighting............22

Aircirculation.............22

Electricaloutletsandcablelengths.....22

RegisteryourcomputerwithLenovo......23

Movingyourcomputertoanothercountryor

region..................23

Voltage-selectionswitch.........23

Replacementpowercords........23

Chapter4.Security..........25

Securityfeatures..............25

Lockingthecomputercover.........25

Attachinganintegratedcablelock.......27

Usingpasswords..............27

BIOSpasswords............27

Windowspasswords..........28

Conguringthengerprintreader.......28

Usingandunderstandingrewalls.......28

Protectingdataagainstviruses........28

Chapter5.Installingorreplacing

hardware...............31

Handlingstatic-sensitivedevices.......31

Installingorreplacinghardware........31

Installingexternaloptions........31

Removingthecomputercover.......32

Removingandreinstallingthefrontbezel..33

InstallingorreplacingaPCIcard......34

Installingorreplacingamemorymodule...37

Replacingthebattery..........39

Replacingtheprimaryharddiskdrive....41

Replacingtheopticaldrive........42

Replacingthepowersupplyassembly...45

Replacingtheheatsinkandfanassembly..46

Replacingthemicroprocessor.......48

Replacingtherearfanassembly......51

ReplacingthefrontaudioandUSB

assembly...............52

Replacingthekeyboardormouse.....53

Completingthepartsreplacement.....54

Chapter6.Recoveryinformation...57

Creatingandusingrecoverymedia......57

Creatingrecoverymedia.........57

©CopyrightLenovo2011,2012

Usingrecoverymedia..........58

Performingbackupandrecoveryoperations...58

Performingabackupoperation......58

Performingarecoveryoperation......59

UsingtheRescueandRecoveryworkspace...59

Creatingandusingarescuemedium......60

Creatingarescuemedium........60

Usingarescuemedium.........60

Reinstallingpreinstalledapplicationsanddevice

drivers..................61

Reinstallingsoftwareprograms........62

Reinstallingdevicedrivers..........62

Solvingrecoveryproblems..........62

Chapter7.UsingtheSetupUtility

program................65

StartingtheSetupUtilityprogram.......65

Viewingandchangingsettings........65

Usingpasswords..............65

Passwordconsiderations.........66

Power-OnPassword..........66

AdministratorPassword.........66

HardDiskPassword...........66

Setting,changing,anddeletingapassword.66

Erasinglostorforgottenpasswords(clearing

CMOS)................67

Enablingordisablingadevice........67

Selectingastartupdevice..........68

Selectingatemporarystartupdevice....68

Selectingorchangingthestartupdevice

sequence...............68

EnablingErPcompliancemode........68

Smartperformancechoices.........69

ExitingtheSetupUtilityprogram.......69

Chapter8.Updatingsystem

programs...............71

Usingsystemprograms...........71

Updating(ashing)theBIOSfromadisc....71

Updating(ashing)theBIOSfromyouroperating

system..................72

RecoveringfromaPOST/BIOSupdatefailure..72

Chapter9.Preventingproblems...73

Keepingyourcomputercurrent........73

Gettingthelatestdevicedriversforyour

computer...............73

Updatingyouroperatingsystem......73

UsingSystemUpdate..........73

Cleaningandmaintenance..........74

Basics................74

Cleaningyourcomputer.........75

Goodmaintenancepractices.......76

Movingyourcomputer...........76

Chapter10.T roubleshootingand

diagnostics..............77

Basictroubleshooting............77

Troubleshootingprocedure..........78

Troubleshooting..............78

Audioproblems............79

CDproblems.............80

DVDproblems.............81

Intermittentproblems..........83

Keyboard,mouse,orpointingdevice

problems...............83

Monitorproblems............85

Networkingproblems..........86

Optionproblems............89

Performanceandlockupproblems.....90

Printerproblems............91

Serialportproblems...........92

Softwareproblems...........92

USBproblems.............93

Diagnosticprograms............93

LenovoSolutionCenter.........94

LenovoThinkVantageT oolbox.......94

PC-DoctorforDOS...........94

Chapter11.Gettinginformation,help,

andservice..............97

Informationresources............97

LenovoThinkVantageT ools........97

LenovoWelcome............97

HelpandSupport............97

SafetyandWarranty...........97

LenovoWebsite............97

LenovoSupportWebsite.........98

Helpandservice..............98

Usingthedocumentationanddiagnostic

programs...............98

Callingforservice............98

Usingotherservices..........99

Purchasingadditionalservices......99

AppendixA.Notices.........101

Trademarks................102

AppendixB.Regulatory

information.............103

Exportclassicationnotice..........103

Televisionoutputnotice...........103

Electronicemissionsnotices.........103

iiThinkCentreEdgeUserGuide

FederalCommunicationsCommission

DeclarationofConformity........103

Additionalregulatoryinformation.......105

AppendixC.WEEEandrecycling

information.............107

ImportantWEEEinformation.........107

Recyclinginformation............107

RecyclinginformationforBrazil........108

BatteryrecyclinginformationforTaiwan.....108

BatteryrecyclinginformationfortheEuropean

Union..................109

AppendixD.RestrictionofHazardous

SubstancesDirective(RoHS)....111

ChinaRoHS................111

TurkishRoHS...............111

UkraineRoHS...............111

IndiaRoHS................112

Index.................113

©CopyrightLenovo2011,2012

iii

ivThinkCentreEdgeUserGuide

Importantsafetyinformation

CAUTION: Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthis product.RefertotheinformationinthissectionandthesafetyinformationintheThinkCentreEdge SafetyandWarrantyGuidethatyoureceivedwiththisproduct.Readingandunderstandingthissafety informationreducestheriskofpersonalinjuryanddamagetoyourproduct.

IfyounolongerhaveacopyoftheThinkCentreEdgeSafetyandWarrantyGuide,youcanobtainaPortable DocumentFormat(PDF)versionfromtheLenovo TheLenovoSupportWebsitealsoprovidestheThinkCentreEdgeSafetyandWarrantyGuideandthis ThinkCentreEdgeUserGuideinadditionallanguages.

SupportWebsiteathttp://www.lenovo.com/support.

Serviceandupgrades

DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.

Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor customerstoinstalloptionsorreplaceCRUs.Y oumustcloselyfollowallinstructionswheninstallingor replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysmake surethatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Formore informationonCRUs,refertoChapter5“Installingorreplacinghardware”onpage31 questionsorconcerns,contacttheCustomerSupportCenter.

Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the followingwarningsarerequiredforyoursafety.

CAUTION:

.Ifyouhaveany

Hazardousmovingparts.Keepngersandotherbodypartsaway.

CAUTION:

BeforereplacinganyCRUs,turnoffthecomputerandwaitthreetoveminutestoletthecomputer coolbeforeopeningthecover.

Staticelectricityprevention

Staticelectricity,althoughharmlesstoyou,canseriouslydamagecomputercomponentsandoptions. Improperhandlingofstatic-sensitivepartscancausedamagetothepart.Whenyouunpackanoption

©CopyrightLenovo2011,2012

orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyou toinstallit.

WhenyouhandleoptionsorCRUs,orperformanyworkinsidethecomputer,takethefollowingprecautions toavoidstatic-electricitydamage:

•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.

•Alwayshandlecomponentscarefully.Handleadapters,memorymodules,andothercircuitboardsbythe

edges.Nevertouchexposedcircuitry.

•Preventothersfromtouchingcomponents.

•Whenyouinstallastatic-sensitiveoptionorCRU,touchthestatic-protectivepackagecontainingthe

parttoametalexpansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwo seconds.Thisreducesstaticelectricityinthepackageandyourbody.

•Whenpossible,removethestatic-sensitivepartfromthestatic-protectivepackagingandinstallthepart

withoutsettingitdown.Whenthisisnotpossible,placethestatic-protectivepackagingonasmooth, levelsurfaceandplacethepartonit.

•Donotplacethepartonthecomputercoverorothermetalsurface.

Powercordsandpoweradapters

Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.

Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH05VV-F,3G,0.75mm othercountries,thesuitabletypesshallbeusedaccordingly.

Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordinwaysthat cancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.

Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.

Protectpowercordandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercordorpower adapternearsinks,tubs,toilets,oronoorsthatarecleanedwithliquidcleansers.Liquidscancausea shortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressedbymisuse.Liquidsalsocan causegradualcorrosionofpowercordterminalsand/ortheconnectorterminalsonapoweradapter, whichcaneventuallyresultinoverheating.

Alwaysconnectpowercordsandsignalcablesinthecorrectorderandensurethatallpowercord connectorsaresecurelyandcompletelypluggedintoreceptacles.

Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsofoverheating(such asdeformedplastic)attheacinputoranywhereonthepoweradapter.

Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor overheatingorwherethepowercordappearstohavebeendamagedinanyway.

,orbetter.For

Extensioncordsandrelateddevices

Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.

viThinkCentreEdgeUserGuide

Plugsandoutlets

Ifareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobedamaged orcorroded,donotusetheoutletuntilitisreplacedbyaqualiedelectrician.

Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtainareplacement.

Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamountsof electricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orattacheddevices.

Someproductsareequippedwithathree-prongedplug.Thisplugtsonlyintoagroundedelectricaloutlet. Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitintoanon-groundedoutlet.If youcannotinserttheplugintotheoutlet,contactanelectricianforanapprovedoutletadapterortoreplace theoutletwithonethatenablesthissafetyfeature.Neveroverloadanelectricaloutlet.Theoverallsystem loadshouldnotexceed80percentofthebranchcircuitrating.Consultanelectricianformoreinformation ifyouhavequestionsaboutpowerloadsandbranchcircuitratings.

Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclosetothe equipment.Donotfullyextendpowercordsinawaythatwillstressthecords.

Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouareinstalling.

Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.

Externaldevices

DonotconnectordisconnectanyexternaldevicecablesotherthanUniversalSerialBus(USB)and1394 cableswhilethecomputerpowerison;otherwise,youmightdamageyourcomputer.Toavoidpossible damagetoattacheddevices,waitatleastvesecondsafterthecomputerisshutdowntodisconnect externaldevices.

Heatandproductventilation

Computers,poweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhenbatteries arecharging.Alwaysfollowthesebasicprecautions:

•Donotleaveyourcomputer,poweradapter,oraccessoriesincontactwithyourlaporanypartofyour bodyforanextendedperiodwhentheproductsarefunctioningorwhenthebatteryischarging.Y our computer,poweradapter,andmanyaccessoriesproducesomeheatduringnormaloperation.Extended contactwiththebodycouldcausediscomfortor,potentially,askinburn.

•Donotchargethebatteryoroperateyourcomputer,poweradapter,oraccessoriesnearammable materialsorinexplosiveenvironments.

•Ventilationslots,fans,andheatsinksareprovidedwiththeproductforsafety,comfort,andreliable operation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproductonabed,sofa, carpet,orotherexiblesurface.Neverblock,cover,ordisablethesefeatures.

Inspectyourdesktopcomputerfordustaccumulationatleastonceeverythreemonths.Beforeinspecting yourcomputer,turnoffthepowerandunplugthecomputer'spowercordfromtheelectricaloutlet;then removeanydustfromventsandperforationsinthebezel.Ifyounoticeexternaldustaccumulation,then examineandremovedustfromtheinsideofthecomputerincludingheatsinkinletns,powersupplyvents, andfans.Alwaysturnoffandunplugthecomputerbeforeopeningthecover.Ifpossible,avoidoperating yourcomputerwithintwofeetofhigh-trafcareas.Ifyoumustoperateyourcomputerinornearahigh-trafc area,inspectand,ifnecessary,cleanyourcomputermorefrequently.

©CopyrightLenovo2011,2012

vii

Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautions withyourdesktopcomputer:

•Keepthecoverclosedwheneverthecomputerispluggedin.

•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.

•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightberequiredfor computersindustyorhigh-trafcareas.

•Donotrestrictorblockanyventilationopenings.

•Donotstoreoroperateyourcomputerinsidefurniture,asthismightincreasetheriskofoverheating.

•Airowtemperaturesintothecomputershouldnotexceed35°C(95°F).

•Donotinstallairltrationdevices.Theymayinterferewithpropercooling.

Operatingenvironment

Theoptimalenvironmentinwhichtouseyourcomputeris10°C-35°C(50°F-95°F)withhumidityranging between35%and80%.Ifyourcomputerisstoredortransportedintemperatureslessthan10°C(50°F), allowthecoldcomputertoriseslowlytoanoptimaloperatingtemperatureof10°C-35°C(50°F-95°F)before use.Thisprocesscouldtaketwohoursinextremeconditions.Failuretoallowyourcomputertorisetoan optimaloperatingtemperaturebeforeusecouldresultinirreparabledamagetoyourcomputer.

Ifpossible,placeyourcomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.

Keepelectricalappliancessuchasanelectricfan,radio,high-poweredspeakers,airconditioner,and microwaveovenawayfromyourcomputerbecausethestrongmagneticeldsgeneratedbythese appliancescandamagethemonitoranddataontheharddiskdrive.

Donotplaceanybeveragesontopoforbesidethecomputerorotherattacheddevices.Ifliquidisspilledon orinthecomputeroranattacheddevice,ashortcircuitorotherdamagemightoccur.

Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.

Modemsafetyinformation

CAUTION: Toreducetheriskofre,useonlyNo.26AWGorlarger(forexample,No.24AWG)telecommunication linecordlistedbyUnderwritersLaboratories(UL)orcertiedbytheCanadianStandardsAssociation (CSA).

Toreducetheriskofre,electricalshock,orinjurywhenusingtelephoneequipment,alwaysfollowbasic safetyprecautions,suchas:

•Neverinstalltelephonewiringduringalightningstorm.

•Neverinstalltelephonejacksinwetlocationsunlessthejackisspecicallydesignedforwetlocations.

•Nevertouchuninsulatedtelephonewiresorterminalsunlessthetelephonelinehasbeendisconnectedat thenetworkinterface.

•Usecautionwheninstallingormodifyingtelephonelines.

•Avoidusingatelephone(otherthanacordlesstype)duringanelectricalstorm.Theremaybearemote riskofelectricshockfromlightning.

•Donotusethetelephonetoreportagasleakinthevicinityoftheleak.

viiiThinkCentreEdgeUserGuide

Lasercompliancestatement

CAUTION: Whenlaserproducts(suchasCD-ROMs,DVDdrives,beropticdevices,ortransmitters)are installed,notethefollowing:

•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.

•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespeciedherein mightresultinhazardousradiationexposure.

DANGER

SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing.

Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical instruments,andavoiddirectexposuretothebeam.

Powersupplystatement

Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabelattached. Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwithoneoftheseparts, contactaservicetechnician.

Cleaningandmaintenance

Keepyourcomputerandworkspaceclean.Shutdownthecomputerandthendisconnectthepower cordbeforecleaningthecomputer.Donotsprayanyliquiddetergentdirectlyonthecomputeroruse anydetergentcontainingammablematerialtocleanthecomputer.Spraythedetergentonasoftcloth andthenwipethecomputersurfaces.

©CopyrightLenovo2011,2012

xThinkCentreEdgeUserGuide

Chapter1.Productoverview

Thischapterprovidesinformationaboutthecomputerfeatures,specications,softwareprogramsprovided byLenovo,andlocationsofconnectors,components,partsonthesystemboard,andinternaldrives.

Features

Thissectionintroducesthecomputerfeatures.Theinformationcoversavarietyofmodels.

Toviewtheinformationaboutyourspecicmodel,dooneofthefollowing:

•GointotheSetupUtilityprogrambyfollowingtheinstructionsinChapter7“UsingtheSetupUtility program”onpage65.Then,selectMain➙SystemSummarytoviewtheinformation.

•IntheWindowsenvironment,clickStart,right-clickComputer,andselectPropertiestoviewthe information.

Microprocessor

Yourcomputercomeswithoneofthefollowingmicroprocessors(internalcachesizevariesbymodeltype):

•Intel

•IntelCorei5microprocessor

•IntelCorei7microprocessor

•IntelCeleron

•IntelPentium

Core™i3microprocessor

microprocessor

Memory

Yourcomputersupportsuptofourdoubledatarate3unbuffereddualinlinememorymodules(DDR3 UDIMMs).

Internaldrives

•Opticaldrive:DVD-ROMorDVD-RW(optional)

•SerialAdvancedT echnologyAttachment(SATA)harddiskdrive

Note:Y ourcomputersupportsSATA2.0andSATA3.0devices.Formoreinformation,see“Locating partsonthesystemboard”onpage13

Videosubsystem

•IntegratedgraphicsforaVideoGraphicsArray(VGA)connectorandaDisplayPortconnector

•PeripheralComponentInterconnect(PCI)Expressx16graphicscardslotonthesystemboardfora discretegraphicscard

Audiosubsystem

•Integratedhigh-denition(HD)audio

•Audioline-inconnector,audioline-outconnector,andmicrophoneconnectorontherearpanel

•Microphoneconnectorandheadphoneconnectoronthefrontpanel

•Internalspeaker(installedinsomemodels)

©CopyrightLenovo2011,2012

Connectivity

•100/1000MbpsintegratedEthernetcontroller

•PCIFaxmodem(somemodels)

Systemmanagementfeatures

•Abilitytostorepower-onself-test(POST)hardwaretestresults

•DesktopManagementInterface(DMI) DesktopManagementInterfaceprovidesacommonpathforuserstoaccessinformationaboutall

aspectsofacomputer,includingprocessortype,installationdate,attachedprintersandotherperipherals, powersources,andmaintenancehistory.

•IntelStandardManageability IntelStandardManageabilityishardwareandrmwaretechnologythatbuildscertainfunctionality

intocomputersinordertomakethemeasierandlessexpensiveforbusinessestomonitor,maintain, update,upgrade,andrepair.

•ErPcompliancemode Theenergy-relatedproductsdirective(ErP)compliancemodereducestheconsumptionofelectricity

whenyourcomputerisinstandbyoroffmode.Formoreinformation,see“EnablingErPcompliance mode”onpage68

•PrebootExecutionEnvironment(PXE) ThePrebootExecutionEnvironmentisanenvironmenttostartcomputersusinganetworkinterface

independentofdatastoragedevices(suchastheharddiskdrive)orinstalledoperatingsystems.

•SecureManagedClient(SMC)(somemodels) SomecomputersareclientsfortheSMC-StorageArraysolution,whichmeanstheydonothaveinternal

harddiskdrivesandsoftwareprovidedbyLenovo.

•SmartPerformanceChoice TheSmartPerformanceChoicefunctionenablesyourcomputertorunwithbetteracousticperformance

orbetterthermalperformance.See“Smartperformancechoices”onpage69.

•SystemManagement(SM)BasicInput/OutputSystem(BIOS)andSMsoftware TheSMBIOSspecicationdenesdatastructuresandaccessmethodsinaBIOSthatallowsauseror

applicationtostoreandretrieveinformationspecicaboutthecomputerinquestion.

•WakeonLAN WakeonLANisanEthernetcomputernetworkingstandardthatallowsacomputertobeturnedon

orwokenupbyanetworkmessage.Themessageisusuallysentbyaprogramrunningonanother computeronthesamelocalareanetwork.

•WakeonRing WakeonRing,sometimesreferredtoasWakeonModem,isaspecicationthatallowssupported

computersanddevicestoresumefromsleeporhibernationmode.

•WindowsManagementInstrumentation(WMI) WindowsManagementInstrumentationisasetofextensionstotheWindowsDriverModel.Itprovidesan

operatingsysteminterfacethroughwhichinstrumentedcomponentsprovideinformationandnotication.

2ThinkCentreEdgeUserGuide

Input/Output(I/O)features

•9-pinserialport(onestandardandoneoptional)

•EightUniversalSerialBus(USB)connectors(twoonthefrontpanelandsixontherearpanel)

•OneEthernetconnector

•OneDisplayPortconnector

•OneVGAmonitorconnector

•OnePersonalSystem/2(PS/2)keyboardconnector(optional)

•OnePS/2mouseconnector(optional)

•Threeaudioconnectorsontherearpanel(audioline-inconnector,audioline-outconnector,and microphoneconnector)

•Twoaudioconnectorsonthefrontpanel(microphoneconnectorandheadphoneconnector)

Formoreinformation,see“Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer”on page9

and“Locatingconnectorsontherearofyourcomputer”onpage10.

Expansion

•Twoharddiskdrivebays

•Oneopticaldrivebay

•TwoPCIcardslots

•OnePCIExpressx1cardslot

•OnePCIExpressx16graphicscardslot

Powersupply

Yourcomputercomeswith280-wattmanualvoltage-selectionswitchpowersupply.

Securityfeatures

•ComputraceAgentsoftwareembeddedinrmware

•Coverpresenceswitch(alsocalledintrusionswitch)(optional)

•Abilitytoenableordisableadevice

•AbilitytoenableanddisableUSBconnectorsindividually

•Keyboardwithngerprintreader(shippedwithsomemodels)

•Power-onpassword(POP),administratorpassword,andharddiskdrivepasswordtodeterunauthorized useofyourcomputer

•Startupsequencecontrol

•Startupwithoutkeyboardormouse

•Supportforanintegratedcablelock(Kensingtonlock)

•Supportforapadlock

Formoreinformation,seeChapter4“Security”onpage25

Preinstalledsoftwareprograms

Yourcomputerispreinstalledwithsoftwareprogramstohelpyouworkmoreeasilyandsecurely.Formore information,see“Softwareoverview”onpage5.

Preinstalledoperatingsystem

Chapter1.Productoverview3

YourcomputerispreinstalledwiththeMicrosoft

Windows

7operatingsystem.

Operatingsystem(s),certiedortestedforcompatibility

•Linux

•MicrosoftWindowsXPProfessionalSP3

(variesbymodeltype)

1.Theoperatingsystem(s)listedherearebeingcertiedortestedforcompatibilityatthetimethispublicationgoesto press.AdditionaloperatingsystemsmightbeidentiedbyLenovoascompatiblewithyourcomputerfollowingthe publicationofthismanual.Thislistissubjecttochange.Todetermineifanoperatingsystemhasbeencertiedor testedforcompatibility,checktheWebsiteoftheoperatingsystemvendor.

4ThinkCentreEdgeUserGuide

Specications

Thissectionliststhephysicalspecicationsforyourcomputer.

Dimensions

Width:160mm(6.3inches) Height:396.5mm(15.61inches) Depth:390mm(15.35inches)

Weight

Maximumcongurationasshipped:7.5kg(16.5lb)(withoutpackage) Maximumcongurationasshipped:10.5kg(23.1lb)(withpackage)

Environment

•Airtemperature:

Operating:10°Cto35°C(50°Fto95°F) Non-operating:-40°Cto60°C(-40°Fto140°F) Non-operating:-10°Cto60°C(14°Fto140°F)(withoutpackage)

•Humidity:

Operating:20%to80%(non-condensing) Non-operating:20%to90%(non-condensing)

•Altitude:

Operating:-50to10000ft(-15.2to3048m) Non-operating:-50to35000ft(-15.2to10668m)

Electricalinput

•Inputvoltage:

–Lowrange:

Minimum:100Vac Maximum:127Vac Inputfrequencyrange:50to60Hz Voltage-selectionswitchsetting:115Vac

–Highrange:

Minimum:200Vac Maximum:240Vac Inputfrequencyrange:50to60Hz Voltage-selectionswitchsetting:230Vac

Softwareoverview

Thecomputercomeswithapreinstalledoperatingsystemandseveralsoftwareprogramsprovidedby Lenovo.

Chapter1.Productoverview5

SoftwareprovidedbyLenovo

ThefollowingsoftwareprogramsareprovidedbyLenovotohelpyouimproveproductivityandreducethe costassociatedwithmaintainingyourcomputer.Softwareprogramsprovidedwithyourcomputermight varydependingonyourcomputermodeltypeandpreinstalledoperatingsystem.

LenovoThinkVantageT ools

TheLenovoThinkVantage accesstovarioustoolstohelpyouworkmoreeasilyandsecurely.

ToaccesstheLenovoThinkVantageToolsprogram,clickStart➙AllPrograms➙LenovoThinkVantage Tools.

ThefollowingtableliststheprogramsthatyoucanaccessfromtheLenovoThinkVantageToolsprogram.To accessaprogram,double-clickthecorrespondingicon.

Table1.ProgramiconnamesinLenovoThinkVantageT ools

CreateRecoveryMedia

FingerprintSoftware

LenovoSolutionCenterorLenovoThinkVantageToolboxSystemHealthandDiagnostics

ThinkVantagePasswordManagerPasswordVault

ThinkVantagePowerManager

ThinkVantageRescueandRecovery

ThinkVantageSystemUpdate

CommunicationsUtilityWebConferencing

ViewManagerViewManager

Toolsprogramguidesyoutoahostofinformationsourcesandprovideseasy

ProgramnameIconnameinLenovoThinkVantageTools

FactoryRecoveryDisks

FingerprintReader

PowerControls

EnhancedBackupandRestore

UpdateandDrives

LenovoWelcome

TheLenovoWelcomeprogramintroducesyoutosomeinnovativebuilt-infeaturesofLenovoandguidesyou throughafewimportantsetuptaskstohelpyoumakethemostofyourcomputer.

FingerprintSoftware

Theintegratedngerprintreaderprovidedonsomekeyboardsenablesyoutoenrollyourngerprintand associateitwithyourpower-onpassword,harddiskdrivepassword,andWindowspassword.Asaresult, ngerprintauthenticationcanreplacepasswordsandenablesimpleandsecureuseraccess.Angerprint readerkeyboardisavailablewithselectcomputersorcanbepurchasedforcomputersthatsupportthis option.

LenovoSolutionCenter

Note:Dependingonthedatewhenyourcomputerwasmanufactured,yourcomputerispreinstalledwith

eithertheLenovoSolutionCenterprogramortheLenovoThinkVantageToolboxprogramfordiagnostic purposes.ForadditionalinformationabouttheLenovoThinkVantageToolboxprogram,see“Lenovo ThinkVantageToolbox”onpage7.

TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along withhintsandtipsformaximumsystemperformance.See“LenovoSolutionCenter”onpage94 information.

fordetailed

6ThinkCentreEdgeUserGuide

LenovoThinkVantageT oolbox

Note:Dependingonthedatewhenyourcomputerwasmanufactured,yourcomputerispreinstalledwith

eithertheLenovoSolutionCenterprogramortheLenovoThinkVantageToolboxprogramfordiagnostic purposes.ForadditionalinformationabouttheLenovoSolutionCenterprogram,see“LenovoSolution Center”onpage94.

TheLenovoThinkVantageToolboxprogramhelpsyoumaintainyourcomputer,improvecomputingsecurity, diagnosecomputerproblems,getfamiliarwiththeinnovativetechnologiesprovidedbyLenovo,andgetmore informationaboutyourcomputer.See“LenovoThinkVantageToolbox”onpage94fordetailedinformation.

ProductRecovery

TheProductRecoveryprogramenablesyoutorestorethecontentsoftheharddiskdrivetothefactory defaultsettings.

ThinkVantagePasswordManager

TheThinkVantagePasswordManagerprogramautomaticallycapturesandllsinauthenticationinformation forWindowsapplicationsandWebsites.

Notes:IfthePasswordVaulticonintheLenovoThinkVantageToolsprogramisdimmed,itindicatesthat youneedtoinstalltheThinkVantagePasswordManagerprogrammanuallybeforeenablingitsfeatures.To installtheThinkVantagePasswordManagerprogram,dothefollowing:

1.ClickStart➙AllPrograms➙LenovoThinkVantageT ools,anddouble-clickPasswordVault.

2.Followtheinstructionsonthescreen.

3.Whentheinstallationprocesscompletes,thePasswordVaulticonisactivated.

ThinkVantagePowerManager

TheThinkVantagePowerManagerprogramprovidesconvenient,exible,andcompletepowermanagement foryourThinkCentre®Edgecomputer.ByusingtheThinkVantagePowerManagerprogram,youcanadjust yourpowersettingstoachievethebestbalancebetweensystemperformanceandpowersaving.

ThinkVantageRescueandRecovery

TheThinkVantageRescueandRecoveryprogramisaonebuttonrecoveryandrestoresolutionthatincludes asetofself-recoverytoolstohelpyoudiagnosecomputerproblems,gethelp,andrecoverfromsystem crashes,evenifyoucannotstarttheWindowsoperatingsystem.

Note:IftheEnhancedBackupandRestoreiconintheLenovoThinkVantageToolsprogramisdimmed,it indicatesthatyouneedtoinstalltheThinkVantageRescueandRecoveryprogrammanuallybeforeenabling itsfeatures.T oinstalltheThinkVantageRescueandRecoveryprogram,dothefollowing:

1.ClickStart➙AllPrograms➙LenovoThinkVantageTools,anddouble-clickEnhancedBackup

andRestore.

2.Followtheinstructionsonthescreen.

3.Whentheinstallationprocesscompletes,theEnhancedBackupandRestoreiconisactivated.

ThinkVantageSystemUpdate

TheThinkVantageSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-dateby downloadingandinstallingsoftwarepackages(ThinkVantageapplications,devicedrivers,BIOSupdates, andotherthirdpartyapplications).

CommunicationUtility

TheCommunicationsUtilityprogramprovidesacentrallocationforintegratedcameraandmicrophone settings.ItcontrolsadvancedsettingsfortheintegratedmicrophoneandcameratooptimizeWeb conferencingandVoiceoverIP(VOIP)experience.

Chapter1.Productoverview7

ViewManager

TheViewManagerprogramenablesyoutoautomatewindowlocations.Itenhancesproductivityby providingtheabilitytomovewindowstohotcornersandquicklysnapthemtoapredeterminedsize. Itenablesyoutoworkacrossmultiplemonitors.

AdobeReader

TheAdobeReaderprogramisatoolusedtoview,print,andsearchPDFdocuments.

Antivirussoftware

Yourcomputercomeswithantivirussoftwarethatyoucanusetodetectandeliminateviruses.Lenovo providesafullversionofantivirussoftwareonyourharddiskdrivewithafree30-daysubscription.After30 days,youmustrenewthelicensetocontinuereceivingtheantivirusprogramupdates.

Locations

Thissectionprovidesinformationtohelpyoulocatetheconnectorsonthefrontandrearofyourcomputer, partsonthesystemboard,andcomponentsandinternaldrivesinyourcomputer.

8ThinkCentreEdgeUserGuide

Locatingconnectors,controls,andindicatorsonthefrontofyour computer

Figure1“Frontconnector,control,andindicatorlocations”onpage9showsthelocationsoftheconnectors, controls,andindicatorsonthefrontofyourcomputer.

Figure1.Frontconnector,control,andindicatorlocations

1Harddiskdriveactivityindicator

2Powerindicator6Headphoneconnector

3Powerswitch7Microphoneconnector

4Opticaldriveeject/closebutton8USBconnector(USBport2)

5USBconnector(USBport1)

Chapter1.Productoverview9

Locatingconnectorsontherearofyourcomputer

Figure2“Rearconnectorlocations”onpage10showsthelocationsoftheconnectorsontherearofyour computer.Someconnectorsontherearofyourcomputerarecolor-codedtohelpyoudeterminewhereto connectthecablesonyourcomputer.

Figure2.Rearconnectorlocations

1Voltage-selectionswitch(availableonsome

10PCIExpressx16graphicscardslot

models)

2Powercordconnector

3Serialport(Serialport1)12PCIcardslots(2)

4VGAmonitorconnector13Integratedcablelock(Kingstonlock)slot

5DisplayPortconnector14Padlockloop

6USBconnectors(USBport3to8)15Optionalserialport(serialport2)

7Microphoneconnector16Ethernetconnector

8Audioline-outconnector

9Audioline-inconnector

11PCIExpressx1cardslot

17PS/2keyboardandmouseconnectors(optional)

ConnectorDescription

Audioline-inconnector

Usedtoreceiveaudiosignalsfromanexternalaudiodevice,suchasastereo system.Whenyouattachanexternalaudiodevice,acableisconnectedbetween theaudioline-outconnectorofthedeviceandtheaudioline-inconnectorofthe computer.

Audioline-outconnector

Usedtosendaudiosignalsfromthecomputertoexternaldevices,suchaspowered stereospeakers(speakerswithbuilt-inampliers),headphones,multimedia keyboards,ortheaudioline-inconnectoronastereosystemorotherexternal

DisplayPortconnector

recordingdevice.

Usedtoattachahigh-performancemonitor,adirect-drivemonitor,orotherdevices thatuseaDisplayPortconnector.

10ThinkCentreEdgeUserGuide

ConnectorDescription

Ethernetconnector

UsedtoattachanEthernetcableforalocalareanetwork(LAN). Note:T ooperatethecomputerwithinFCCClassBlimits,useaCategory5Ethernet cable.

Microphoneconnector

Usedtoattachamicrophonetoyourcomputerwhenyouwanttorecordsoundorif youusespeech-recognitionsoftware.

PS/2keyboardconnector

UsedtoattachakeyboardthatusesaPS/2keyboardconnector.

(optional)

PS/2mouseconnector (optional)

Serialport

Usedtoattachamouse,atrackball,orotherpointingdevicesthatuseaPS/2 mouseconnector.

Usedtoattachanexternalmodem,aserialprinter,orotherdevicesthatusea 9-pinserialport.

USBconnectorUsedtoattachadevicethatrequiresaUSBconnector,suchasaUSBkeyboard,a

USBmouse,aUSBscanner,oraUSBprinter.IfyouhavemorethaneightUSB devices,youcanpurchaseaUSBhub,whichyoucanusetoconnectadditional USBdevices.

VGAmonitorconnectorUsedtoattachaVGAmonitororotherdevicesthatuseaVGAmonitorconnector.

Chapter1.Productoverview11

Locatingcomponents

Figure3“Componentlocations”onpage12showsthelocationsofthevariouscomponentsinyour computer.Toremovethecomputercover,see“Removingthecomputercover”onpage32.

Figure3.Componentlocations

1Heatsinkandfanassembly

2Memorymodules

3Frontbezel

4Harddiskdrive8Powersupplyassembly

5PCIcard(installedinsomemodels)

6PCIExpressx16graphicscardslot

7Systemboard

12ThinkCentreEdgeUserGuide

Locatingpartsonthesystemboard

Figure4“Systemboardpartlocations”onpage13showsthelocationsofthepartsonthesystemboard.

Figure4.Systemboardpartlocations

14-pinpowerconnector

2Microprocessor

3Microprocessorfanconnector

15eSATAconnector

16Powerfanconnector

17Frontpanelconnector(forconnectingLEDindicatorsand

powerswitch)

4Memoryslot1(DIMM1)18FrontUSBconnector1(forconnectingUSBports1and2

onthefrontbezel)

5Memoryslot2(DIMM2)19FrontUSBconnector2(forconnectingadditionalUSB

devices)

6Memoryslot3(DIMM3)20Serial(COM2)connector

7Memoryslot4(DIMM4)

8Thermalsensorconnector22Frontaudioconnector

924-pinpowerconnector

10Battery

11ClearCMOS(ComplementaryMetalOxide

21Internalspeakerconnector

23PCIcardslots(2)

24PCIExpressx1cardslot

25PCIExpressx16graphicscardslot

Semiconductor)/Recoveryjumper

12Parallelconnector

13SATAconnector1(SA TA3.0connector)27Coverpresenceswitchconnector(Intrusionswitch

26Systemfanconnector

connector)

14SA TAconnectors2and3(SATA2.0connectors)28PS/2keyboardandmouseconnector

Chapter1.Productoverview13

Locatinginternaldrives

Internaldrivesaredevicesthatyourcomputerusestoreadandstoredata.Youcanadddrivestoyour computertoincreasestoragecapacityandenableyourcomputertoreadothertypesofmedia.Internal drivesareinstalledinbays.Inthismanual,thebaysarereferredtoasbay1,bay2,andsoon.

Wheninstallingorreplacinganinternaldrive,itisimportanttonotethetypeandsizeofthedrivethatyou caninstallorreplaceineachbayandcorrectlyconnectthecablestothedriveinstalled.Refertothe appropriatesectionin“Installingorreplacinghardware”onpage31forinstructionsonhowtoinstallor replaceinternaldrivesforyourcomputer.

Figure5“Drivebaylocations”onpage14

showsthelocationsofthedrivebays.

Figure5.Drivebaylocations

1Bay1-Opticaldrivebay(withanopticaldriveinstalledonsomemodels)

2Bay2-Slimcardreaderdrivebay

3Bay3-Primaryharddiskdrivebay(witha3.5-inchSA TAharddiskdriveinstalled)

4Bay4-Secondaryharddiskdrivebay

14ThinkCentreEdgeUserGuide

Machinetypeandmodellabel

Machine Type: XXXX Model Number: XXX

Themachinetypeandmodellabelidentiesyourcomputer.WhenyoucontactLenovoforhelp,themachine typeandmodelinformationhelpssupporttechnicianstoidentifyyourcomputerandprovidefasterservice.

Thefollowingisasampleofthemachinetypeandmodellabel.

Figure6.Machinetypeandmodellabel

Chapter1.Productoverview15

16ThinkCentreEdgeUserGuide

Chapter2.Usingyourcomputer

Thischapterprovidesinformationonusingsomeofthecomputercomponents.

Frequentlyaskedquestions

Thefollowingareafewtipsthatwillhelpyouoptimizetheuseofyourcomputer.

CanIgetmyuserguideinanotherlanguage?

TheuserguideisavailableinvariouslanguagesontheLenovoSupportWebsiteat: http://www.lenovo.com/ThinkCentreUserGuides

Wherearemyrecoverydiscs?

Lenovoprovidesaprogramthatenablesyoutocreaterecoverydiscs.Fordetailsaboutcreatingrecovery discs,see“Creatingrecoverymedia”onpage57.

Additionally,incaseofaharddiskfailure,youcanorderProductRecoverydiscsfromtheLenovo CustomerSupportCenter.ForinformationaboutcontactingtheCustomerSupportCenter,seeChapter 11“Gettinginformation,help,andservice”onpage97.BeforeusingtheProductRecoverydiscs,refer tothedocumentationthatcomeswiththediscs.

Attention:AProductRecoverydiscpackagemightcontainmultiplediscs.Makesureyouhaveallofthe discsreadybeforestartingtherecoveryprocess.Duringtherecoveryprocess,youmightbeprompted tochangediscs.

WherecanIndhelpabouttheWindowsoperatingsystem?

TheWindowsHelpandSupportinformationsystemprovidesyoudetailedinformationaboutusingthe Windowsoperatingsystemtohelpyougetthemostofyourcomputer.ToaccesstheWindowsHelpand Supportinformationsystem,clickStart➙HelpandSupport.

Usingthekeyboard

Dependingonyourmodel,yourcomputercomeswitheitherastandardkeyboardorangerprintreader keyboard.TheMicrosoftWindowsshortcutkeysareprovidedonbothkeyboardtypes.

Thissectionprovidesinformationaboutthefollowingtopics:

•“UsingWindowsshortcutkeys”onpage17

•“Usingangerprintreader”onpage18

UsingWindowsshortcutkeys

Boththestandardkeyboardandthengerprintreaderkeyboardprovidethreekeysyoucanusewithyour MicrosoftWindowsoperatingsystem.

•ThetwoStartmenukeysarelocatedbesidetheAltkeyoneithersideofthespacebar.Theyfeaturethe Windowslogo.Whenyoupresseither,theWindowsStartmenuopens.ThestyleoftheWindowslogo variesdependingonthekeyboardtype.

•Thecontext-menukeyislocatednexttotheCtrlkeyontherightsideoftheSpacebar.Pressingthe context-menukeyopensthecontextmenufortheactiveprogram,icon,orobject.

©CopyrightLenovo2011,2012

Note:YoucanusethemouseortheUpandDownarrowkeystohighlightmenuselections.Youcanclose theStartmenuorthecontextmenubyclickingthemouseorpressingEsc.

Usingangerprintreader

Somecomputersmightcomewithakeyboardthathasangerprintreader.Formoreinformationaboutthe ngerprintreader,see“FingerprintSoftware”onpage6.

ToopentheThinkVantageFingerprintSoftwareprogramandusethengerprintreader,clickStart➙All Programs➙LenovoThinkVantageT ools➙FingerprintReader.

Followtheinstructionsonthescreen.Foradditionalinformation,refertotheThinkVantageFingerprint Softwarehelpsystem.

Usingthewheelmouse

Thewheelmousehasthefollowingcontrols:

1PrimarymousebuttonUsethisbuttontoselectorstartaprogramormenuitem.

2Wheel

3Secondarymousebutton

Youcanswitchthefunctionoftheprimaryandsecondarymousebuttonsandchangeotherdefaultbehavior throughthemousepropertiesfunctionintheWindowsControlPanel.

Usethewheeltocontrolthescrollingactionofthemouse.Thedirectioninwhichyou rotatethewheelcontrolsthedirectionofthescrollingaction.

Usethisbuttontodisplayamenufortheactiveprogram,icon,orobject.

Adjustingaudio

Soundisanimportantpartofthecomputerexperience.Y ourcomputerhasadigitalaudiocontrollerbuilt intothesystemboard.Somemodelsalsohaveahigh-performanceaudioadapterinstalledinoneofthePCI cardslots.

Aboutyourcomputeraudio

Ifafactory-installed,high-performanceaudioadapterisinstalledinyourcomputer,thesystem-board audioconnectorsontherearofthecomputeraretypicallydisabled;usetheconnectorsprovidedonthe audioadapter.

Eachaudiosolutionprovidesatleastthreeaudioconnectors:audioline-inconnector,audioline-out connector,andMicrophoneconnector.Onsomemodels,afourthconnectorisprovidedfortheattachment ofunpoweredstereospeakers(speakersthatdonotrequireanacpowersource).Theaudioadapter providesyouwiththeabilitytorecordandplaybacksoundandmusic,aswellastoenjoysoundwith multimediaapplicationsandworkwithspeech-recognitionsoftware.

18ThinkCentreEdgeUserGuide

Optionally,youcanconnectasetofpoweredstereospeakerstotheaudioline-outconnectortoenjoy bettersoundwithmultimediaapplications.

Settingthevolumefromthedesktop

Thedesktopvolumecontrolisaccessiblethroughthevolumeiconinthetaskbar,whichislocatedatthe bottom-rightcorneroftheWindowsdesktop.Clickthevolumeiconandmovethesliderupordownto controlthevolume,orclicktheMuteicontoturntheaudiooff.Ifthevolumeiconisnotinthetaskbar,see “Addingthevolumeicontothetaskbar”onpage19

Addingthevolumeicontothetaskbar

ToaddthevolumeicontothetaskbarontheWindows7operatingsystem,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙ControlPanel➙AppearanceandPersonalization.

2.IntheTaskbarandStartMenutopic,clickCustomizeiconsonthetaskbar.

3.ClickTurnsystemiconsonoroffandchangethevolumebehaviorsfromOfftoOn.

4.ClickOKtosavethenewsettings.

SettingthevolumefromControlPanel

YoucansetthecomputervolumefromControlPanel.TosetthecomputervolumefromControlPanel, dothefollowing:

1.FromtheWindowsdesktop,clickStart➙ControlPanel➙HardwareandSound.

2.IntheSoundtopic,clickAdjustsystemvolume.

3.Movetheslidersupordowntoraiseorlowerthevolumeofyourcomputer.

UsingCDsandDVDs

YourcomputermighthaveaDVDROMdriveorrecordableDVDdriveinstalled.DVDdrivesuse industry-standard,12cm(4.75-inch)CDmediaorDVDmedia.IfyourcomputercomeswithaDVDdrive, thedrivecanreadDVD-ROMdiscs,DVD-Rdiscs,DVD-RAMdiscs,DVD-RWdiscs,andalltypesofCDs, suchasCD-ROMdiscs,CD-RWdiscs,CD-Rdiscs,andaudioCDs.IfyouhavearecordableDVDdrive, itcanalsorecordonDVD-Rdiscs,DVD-RWdiscs,typeIIDVD-RAMdiscs,CD-RWstandardandhigh speeddiscs,andCD-Rdiscs.

FollowtheseguidelineswhenusingtheDVDdrive:

•Donotplacethecomputerinalocationwherethedriveisexposedtothefollowing:

–Hightemperature –Highhumidity –Excessivedust –Excessivevibrationorsuddenshock –Aninclinedsurface –Directsunlight

•DonotinsertanyobjectotherthanaCDorDVDintothedrive.

•Beforemovingthecomputer,removetheCDorDVDfromthedrive.

HandlingandstoringCDandDVDmedia

CDandDVDmediaaredurableandreliable,buttheydorequiresomecareandspecialhandling.When handlingandstoringaCDorDVD,followtheseguidelines:

Chapter2.Usingyourcomputer19

•Holdthediscbyitsedges.Donottouchthesurfaceofthesidethatisnotlabeled.

•Toremovedustorngerprints,wipethediscwithaclean,softclothfromthecentertotheoutside.Wiping thediscinacirculardirectionmightcauselossofdata.

•Donotwriteorstickpaperonthedisc.

•Donotscratchormarkthedisc.

•Donotplaceorstorethediscindirectsunlight.

•Donotusebenzene,thinners,orothercleanerstocleanthedisc.

•Donotdroporbendthedisc.

•Donotinsertdamageddiscsintothedrive.Warped,scratched,ordirtydiscscandamagethedrive.

PlayingaCDorDVD

IfyourcomputercomeswithaDVDdrive,youcanlistentoaudioCDsorwatchDVDmovies.T oplaya CDorDVD,dothefollowing:

1.PresstheEject/LoadbuttonontheDVDdrivetoopenthetray.

2.Withthetrayfullyextended,inserttheCDorDVDintothetray.SomeDVDdriveshaveasnaphubinthe centerofthetray.Ifyourdrivehasasnaphub,supportthetraywithonehandandthenpushonthe centeroftheCDorDVDuntilitsnapsintoplace.

3.PresstheEject/Loadbuttonagainorgentlypushthetrayforwardtoclosethetray.TheCDorDVD playerprogramstartsautomatically.Foradditionalinformation,refertotheCDorDVDplayerprogram helpsystem.

ToremoveaCDorDVDfromtheDVDdrive,dothefollowing:

1.Withthecomputeron,presstheEject/Loadbutton.Whenthetrayslidesoutautomatically,carefully removethedisc.

2.ClosethetraybypressingtheEject/Loadbuttonorbygentlypushingthetrayforward.

Note:IfthetraydoesnotslideoutofthedrivewhenyoupresstheEject/Loadbutton,insertastraightened paperclipintotheemergency-ejectholelocatedonthefrontoftheDVDdrive.Besurethedriveispowered offwhenusingtheemergencyeject.UsetheEject/Loadbuttoninsteadoftheemergencyejectexcept inanemergency.

RecordingaCDorDVD

IfyourcomputercomeswitharecordableDVDdrive,youcanusethedrivetorecordCDsorDVDs.T o recordaCDorDVD,dothefollowing:

1.ClickStart➙AllPrograms➙CorelDVDMovieFactoryLenovoEdition.

2.Followtheinstructionsonthescreen.

FordetailedinformationaboutusingtheCorelDVDMovieFactoryprogram,seethehelpsystemforthe program.

YoucanalsouseWindowsMediaPlayertorecordCDsanddataDVDs.Formoreinformation,see“Helpand Support”onpage97

20ThinkCentreEdgeUserGuide

Chapter3.Youandyourcomputer

Thischapterprovidesinformationaboutaccessibility,comfort,andrelocatingyourcomputertoother countriesorregions.

Accessibilityandcomfort

Goodergonomicpracticeisimportanttogetthemostfromyourpersonalcomputerandtoavoiddiscomfort. Arrangeyourworkplaceandtheequipmentyouusetosuityourindividualneedsandthekindofwork thatyouperform.Inaddition,usehealthyworkhabitstomaximizeyourperformanceandcomfortwhile usingyourcomputer.

Thefollowingtopicsprovideinformationaboutarrangingyourworkarea,settingupyourcomputer equipment,andestablishinghealthyworkhabits.

Lenovoiscommittedtoprovidingpeoplewithdisabilitiesgreateraccesstoinformationandtechnology. Asaresult,thefollowinginformationprovideswaystohelpusersthathavehearing,vision,andmobility limitationsgetthemostoutoftheircomputerexperience.

Assistivetechnologiesenableuserstoaccessinformationinthemostappropriateway.Someofthese technologiesarealreadyprovidedinyouroperatingsystem,otherscanbepurchasedthroughvendors,or accessedthroughtheWorldWideWeb: http://www.lenovo.com/healthycomputing

Arrangingyourworkspace

Togetthemostfromyourcomputer,arrangeboththeequipmentyouuseandyourworkareatosuityour needsandthekindofworkyoudo.Y ourcomfortisofforemostimportance,butlightsources,aircirculation, andthelocationofelectricaloutletscanalsoaffectthewayyouarrangeyourworkspace.

Comfort

Althoughnosingleworkingpositionisidealforeveryone,hereareafewguidelinestohelpyounda positionthatsuitsyoubest.

Sittinginthesamepositionforalongtimecancausefatigue.Thebackrestandseatofyourchairshould adjustindependentlyandprovidegoodsupport.Theseatshouldhaveacurvedfronttorelievepressureon thethighs.Adjusttheseatsothatyourthighsareparalleltotheoorandyourfeetareeitheratonthe oororonafootrest.

Whenusingthekeyboard,keepyourforearmsparalleltotheoorandyourwristsinacomfortableposition. Usealighttouchonthekeyboardandyourhandsandngersrelaxed.Changetheangleofthekeyboard formaximumcomfortbyadjustingthepositionofthekeyboardfeet.

©CopyrightLenovo2011,2012

Adjustthemonitorsothetopofthescreenisat,orslightlybelow,eyelevel.Placethemonitorata comfortableviewingdistance,usually51to61cm(20to24inches),andpositionitsoyoucanviewit withouthavingtotwistyourbody.Also,positionotherequipmentyouuseregularly,suchasthetelephoneor amouse,withineasyreach.

Glareandlighting

Positionthemonitortominimizeglareandreectionsfromoverheadlights,windows,andotherlightsources. Reectedlightfromshinysurfacescancauseannoyingreectionsonyourmonitorscreen.Placethe monitoratrightanglestowindowsandotherlightsources,whenpossible.Reduceoverheadlighting,if necessary,byturningofflightsorusinglowerwattagebulbs.Ifyouinstallthemonitornearawindow,use curtainsorblindstoblockthesunlight.Y oucanadjustthebrightnessandcontrastcontrolsonthemonitor astheroomlightingchangesthroughouttheday.

Whereitisimpossibletoavoidreectionsortoadjustthelighting,anantiglarelterplacedoverthescreen mightbehelpful.However,theseltersmightaffecttheclarityoftheimageonthescreen;trythemonlyafter youhaveexhaustedothermethodsofreducingglare.

Dustbuildupcompoundsproblemsassociatedwithglare.Remembertocleanyourmonitorscreen periodicallyusingasoftclothasdirectedinyourmonitordocumentation.

Aircirculation

Yourcomputerandmonitorproduceheat.Thecomputerhasafanthatpullsinfreshairandforcesouthot air.Themonitorletshotairescapethroughvents.Blockingtheairventscancauseoverheating,whichmight resultinamalfunctionordamage.Placethecomputerandmonitorsothatnothingblockstheairvents; usually,51mm(2inches)ofairspaceissufcient.Also,makesuretheventedairisnotblowingonpeople.

Electricaloutletsandcablelengths

Thelocationofelectricaloutlets,thelengthofpowercordsandcablesthatconnecttothemonitor,printer, andotherdevicesmightdeterminethenalplacementofyourcomputer.

Whenarrangingyourworkspace:

•Avoidtheuseofextensioncords.Whenpossible,plugthecomputerpowercorddirectlyintoanelectrical outlet.

•Keeppowercordsandcablesneatlyroutedawayfromwalkwaysandotherareaswheretheymight getkickedaccidentally.

Formoreinformationaboutpowercords,see“Powercordsandpoweradapters”onpagevi

22ThinkCentreEdgeUserGuide

RegisteryourcomputerwithLenovo

Toregisteryourcomputer,gotohttp://www.lenovo.com/register.Then,followtheinstructionsonthescreen tocompletetheregistration.Thiscanhelpauthoritiesreturnyourcomputertoyouifitislostorstolen. RegisteringyourcomputeralsoenablesLenovotonotifyyouaboutpossibletechnicalinformationand upgrades.

Whenyouregisteryourcomputer,informationisenteredintoadatabase,whichenablesLenovotocontact youincaseofarecallorothersevereproblem.Inaddition,somelocationsofferextendedprivilegesand servicestoregisteredusers.

Movingyourcomputertoanothercountryorregion

Whenyoumoveyourcomputertoanothercountryorregion,youmusttakelocalelectricalstandardsinto consideration.Thissectionprovidesinformationonthefollowing:

•“Voltage-selectionswitch”onpage23

•“Replacementpowercords”onpage23

Voltage-selectionswitch

Somecomputersareequippedwithavoltage-selectionswitchlocatednearthepower-cordconnection pointonthecomputerandsomecomputersdonothaveavoltage-selectionswitch.Beforeyouinstall yourcomputerorrelocateyourcomputertoanothercountryorregion,youmustbecertainthatyouhave matchedyourcomputertothevoltageavailableatyourelectricaloutlet.

CAUTION: Youmustknowthevoltageoftheelectricalconnection(outlet)whereyourcomputerwillbe connected.Ifyoudonotknowthevoltage,contactyourlocalelectriccompanyorrefertoofcial Websitesorotherliteraturefortravelerstothecountryorregionwhereyouarelocated.

Ifyourcomputerhasavoltage-selectionswitch,youmustsettheswitchtomatchthevoltageavailableat yourelectricaloutlet.Settingthevoltage-selectionswitchincorrectlywillcausethecomputertomalfunction andmightcausepermanentdamagetothecomputer.Donotconnectthecomputertoanelectrical outletuntilyouhaveveriedthatthevoltage-selectionswitchsettingmatchesthevoltageavailableatthe electricaloutlets.

Ifyourcomputerdoesnothaveavoltage-selectionswitch,inspectthevoltage-ratinglabelonthebottomof thecomputerandnotethefollowing:

•Ifthevoltage-ratinglabelshowsarangeofeither“100-127V”or“200-240V,”youmustensurethatthe voltageprovidedattheelectricaloutletmatchesthevoltageratingonthecomputerlabel.Ifitdoes notmatch,donotattempttoconnectthecomputertotheelectricaloutlet,unlessanexternaldevice suchasavoltage-convertingtransformerisused.

•Ifthevoltage-ratinglabelshowsadualrangeof“100-127V”and“200-240V,”thissigniesthatthe computerissuitableforworldwideoperationandthecomputerwillautomaticallyadjusttothevoltageat theelectricaloutletregardlessofthecountryorregionwherethecomputerisbeingconnected.

Replacementpowercords

Ifyourelocateyourcomputertoacountryorregionthatusesanelectricaloutletstyledifferentfromthe typeyouarecurrentlyusing,youwillhavetopurchaseeitherelectricalplugadaptersornewpowercords. YoucanorderpowercordsdirectlyfromLenovo.

Chapter3.Youandyourcomputer23

Forpowercordinformationandpartnumbers,goto: http://www.lenovo.com/powercordnotice

24ThinkCentreEdgeUserGuide

Chapter4.Security

Thischapterprovidesinformationabouthowtoprotectyourcomputerfromtheftandunauthorizeduse.

Securityfeatures

Thefollowingsecurityfeaturesareavailableonyourcomputer:

•ComputraceAgentsoftwareembeddedinrmware TheComputraceAgentsoftwareisanITassetmanagementandcomputertheftrecoverysolution.

Thesoftwaredetectsifchangeshavebeenmadeonthecomputer,suchashardware,software,or thecomputercall-inlocation.

Note:YoumighthavetopurchaseasubscriptiontoactivatetheComputraceAgentsoftware.

•Coverpresenceswitch(alsocalledintrusionswitch) Thecoverpresenceswitchpreventsyourcomputerfromloggingintotheoperatingsystemwhenthe

computercoverisnotproperlyinstalledorclosed.Toenablethecoverpresenceswitchconnector onthesystemboard,tothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage65.

2.SettheAdministratorPassword.See“Setting,changing,anddeletingapassword”onpage66.

3.FromtheSecuritysubmenu,selectChassisIntrusionDetection➙Enabled.Thecoverpresence switchconnectoronthesystemboardisenabled.

Whenthecoverpresenceswitchdetectsthatyourcomputercoverisnotproperlyinstalledorclosed whenyouturnonthecomputer,anerrormessagewillbedisplayed.Tobypasstheerrormessageand logintotheoperatingsystem,dothefollowing:

1.Properlyinstallorcloseyourcomputercover.See“Completingthepartsreplacement”onpage54.

2.PressF1toentertheSetupUtilityprogram.ThenpressF10tosaveandexittheSetupUtility program.Theerrormessagewillnotbedisplayedagain.

•AbilitytoenableanddisabledevicesandUSBconnectors Formoreinformation,see“Enablingordisablingadevice”onpage67

•Integratedngerprintreader(availableonsomemodels) Dependingonthemodelsofyourcomputer,thekeyboardmayhaveanintegratedngerprintreader.

ByenrollingyourngerprintandassociatingitwithaPower-onPassword,aHardDiskPassword,or bothpasswordsbeforehand,youcanstartthecomputer,logontothesystem,andentertheSetup Utilityprogrambyswipingyourngeroverthereader,withouttypingapassword.Thusngerprint authenticationcanreplacepasswordsandenablesimpleandsecureuseraccess.

•Startupsequencecontrol Formoreinformation,see“Selectingorchangingthestartupdevicesequence”onpage68

•Startupwithoutkeyboardormouse Yourcomputerisabletologintotheoperatingsystemwithoutkeyboardormouseconnected.

Lockingthecomputercover

Lockingthecomputercoverhelpspreventunauthorizedpeoplefromgainingaccesstotheinsideofyour computer.Y ourcomputercomeswithapadlockloopsothatthecomputercovercannotberemoved whenapadlockisinstalled.

©CopyrightLenovo2011,2012

Figure7.Installingapadlock

26ThinkCentreEdgeUserGuide

Attachinganintegratedcablelock

Anintegratedcablelock,sometimesreferredtoastheKensingtonlock,canbeusedtosecureyour computertoadesk,table,orothernon-permanentxture.Thecablelockattachestotheintegratedcable lockslotattherearofyourcomputerandisoperatedwithakey.Thecablelockalsolocksthebuttonsused toopenthecomputercover.Thisisthesametypeoflockusedwithmanynotebookcomputers.Youcan orderanintegratedcablelockdirectlyfromLenovobysearchingforKensingtonat: http://www.lenovo.com/support

Figure8.Integratedcablelock

Usingpasswords

YoucansetavarietyofpasswordsthroughtheMicrosoftWindowsoperatingsystemandthroughtheBIOS ofyourcomputertohelpdeterunauthorizeduseofyourcomputer.

BIOSpasswords

YoucanusetheBIOSSetupUtilityprogramtosetpasswordstopreventunauthorizedaccesstoyour computeranddata.Thefollowingtypesofpasswordsareavailable:

•Power-OnPassword:WhenaPower-OnPasswordisset,youarepromptedtotypeavalidpassword eachtimethecomputeristurnedon.Thecomputercannotbeuseduntilthevalidpasswordistyped in.Formoreinformation,see“Power-OnPassword”onpage66

•HardDiskPassword:SettingaHardDiskPasswordpreventsunauthorizedaccesstothedataonthehard diskdrive.WhenaHardDiskPasswordisset,youarepromptedtotypeavalidpasswordeachtimeyou trytoaccesstheharddiskdrive.Formoreinformation,see“HardDiskPassword”onpage66

Chapter4.Security27

•AdministratorPassword:SettinganAdministratorPassworddetersunauthorizedusersfromchanging congurationsettings.Ifyouareresponsibleformaintainingthecongurationsettingsofseveral computers,youmightwanttosetanAdministratorPassword.Formoreinformation,see“Administrator Password”onpage66

Youdonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimproves computingsecurity.

Windowspasswords

DependingonyourversionoftheWindowsoperatingsystem,youcanusepasswordsforavarietyof features,includingcontrollingloginaccess,accesstosharedresources,networkaccess,andindividualuser settings.Formoreinformation,see“HelpandSupport”onpage97

Conguringthengerprintreader

Ifyourkeyboardhasangerprintreader,youcancongurethengerprintreaderintheSetupUtilityprogram.

TheFingerprintSetupsubmenuundertheSecuritymenuoftheSetupUtilityprogramprovidesthe followingoptions:

•PrebootAuthentication:enablesordisablesthengerprintauthenticationforaccessingtheBIOS.

•ErasingFingerprintData:clearsthengerprintdatastoredinangerprintreader.

Tocongurethengerprintreader,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage65.

2.FromtheSetupUtilityprogrammainmenu,selectSecurity➙FingerprintSetup,andpressEnter. TheFingerprintSetupwindowopens.

3.SelectPrebootAuthenticationorErasingFingerprintDataasdesired,andpressEnter.

4.SelectthedesiredsettingsandpressEnter.

5.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedtoconrm theexit.

Usingandunderstandingrewalls

Arewallcanbehardware,software,oracombinationofbothdependingonthelevelofsecurityrequired. Firewallsworkonasetofrulestodeterminewhichinboundandoutboundconnectionsareauthorized.If yourcomputerispreintalledwitharewallprogram,ithelpsprotectagainstcomputerInternetsecurity threats,unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.Formore informationabouthowtousetherewallprogram,refertothehelpsystemofyourrewallprogram.

TheWindowsoperatingsystempreinstalledonyourcomputerprovidestheWindowsFirewall.Fordetailson usingtheWindowsFirewall,referto“HelpandSupport”onpage97.

Protectingdataagainstviruses

Yourcomputerispreinstalledwithanantivirusprogramtohelpyouguardagainst,detect,andeliminate viruses.

Lenovoprovidesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After 30days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.

Note:Virusdenitionlesmustbekeptup-to-datetoguardagainstnewviruses.

28ThinkCentreEdgeUserGuide

Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirus software.

Chapter4.Security29

30ThinkCentreEdgeUserGuide

Chapter5.Installingorreplacinghardware

Thischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.

Handlingstatic-sensitivedevices

Donotopenthestatic-protectivepackagecontainingthenewpartuntilthedefectiveparthasbeenremoved fromthecomputerandyouarereadytoinstallthenewpart.Staticelectricity,althoughharmlesstoyou,can seriouslydamagecomputercomponentsandparts.

Whenyouhandlepartsandothercomputercomponents,taketheseprecautionstoavoidstatic-electricity damage:

•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.

•Alwayshandlepartsandothercomputercomponentscarefully.HandlePCIcards,memorymodules, systemboards,andmicroprocessorsbytheedges.Nevertouchanyexposedcircuitry.

•Preventothersfromtouchingthepartsandothercomputercomponents.

•Beforeyoureplaceanewpart,touchthestatic-protectivepackagecontainingtheparttoametal expansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwoseconds.This reducesstaticelectricityinthepackageandyourbody.

•Whenpossible,removethenewpartfromthestatic-protectivepackaging,andinstallitdirectlyinthe computerwithoutsettingthepartdown.Whenthisisnotpossible,placethestatic-protectivepackage thatthepartcameinonasmooth,levelsurfaceandplacethepartonit.

•Donotplacethepartonthecomputercoverorothermetalsurface.

Installingorreplacinghardware

Thissectionprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Youcanexpand thecapabilitiesofyourcomputerandmaintainyourcomputerbyinstallingorreplacinghardware.

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation” onpagev.

Notes:

1.UseonlycomputerpartsprovidedbyLenovo.

2.Wheninstallingorreplacinganoption,usetheappropriateinstructionsinthissectionalongwiththe instructionsthatcomewiththeoption.

Installingexternaloptions

Youcanconnectexternaloptionstoyourcomputer,suchasexternalspeakers,aprinter,orascanner.For someexternaloptions,youmustinstalladditionalsoftwareinadditiontomakingthephysicalconnection. Wheninstallinganexternaloption,see“Locatingconnectors,controls,andindicatorsonthefrontofyour computer”onpage9and“Locatingconnectorsontherearofyourcomputer”onpage10toidentifythe requiredconnector.Then,usetheinstructionsthatcomewiththeoptiontohelpyoumaketheconnection andinstallanysoftwareordevicedriversthatarerequiredfortheoption.

©CopyrightLenovo2011,2012

Removingthecomputercover

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation” onpagev

Thissectionprovidesinstructionsonhowtoremovethecomputercover.

CAUTION:

Turnoffthecomputerandwaitthreetoveminutestoletthecomputercoolbeforeremovingthe computercover.

Toremovethecomputercover,dothefollowing:

1.Removeanymediafromthedrivesandturnoffallattacheddevicesandthecomputer.

2.Disconnectallpowercordsfromelectricaloutlets.

3.Disconnectthepowercords,Input/Outputcables,andanyothercablesthatareconnectedtothe

4.Removeanylockingdevicethatsecuresthecomputercover,suchasapadlockoranintegratedcable

5.Removethetwoscrewsthatsecurethecomputercoverandslidethecomputercovertotherearto

computer.See“Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer”onpage9 and“Locatingconnectorsontherearofyourcomputer”onpage10.

lock.See“Lockingthecomputercover”onpage25and“Attachinganintegratedcablelock”onpage27.

removeit.

Figure9.Removingthecomputercover

32ThinkCentreEdgeUserGuide

Removingandreinstallingthefrontbezel

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation” onpagev

Thissectionprovidesinstructionsonhowtoremoveandreinstallthefrontbezel.

Toremoveandreinstallthefrontbezel,dothefollowing:

1.T urnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage32.

3.Removethefrontbezelbyreleasingthethreeplastictabsontheleftsideandpivotingthefrontbezel

outward.

Figure10.Removingthefrontbezel

Chapter5.Installingorreplacinghardware33

4.T oreinstallthefrontbezel,alignthethreeplastictabsontherightsideofthefrontbezelwiththe

correspondingholesinthechassis,thenpivotthefrontbezelinwardsuntilitsnapsintopositionon theleftside.

Figure11.Reinstallingthefrontbezel

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage54

InstallingorreplacingaPCIcard

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation” onpagev.

ThissectionprovidesinstructionsonhowtoinstallorreplaceaPCIcard.YourcomputerhastwoPCI Expressx1cardslotsandonePCIExpressx16graphicscardslot.

ToinstallorreplaceaPCIcard,dothefollowing:

1.T urnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage32.

34ThinkCentreEdgeUserGuide

3.Attherearofthecomputer,removethescrewthatsecuresthePCIcardlatch.

Figure12.RemovingthescrewthatsecuresthePCIcardlatch

4.DependingonwhetheryouareinstallingorreplacingaPCIcard,dooneofthefollowing:

•IfyouareinstallingaPCIcard,removetheappropriatemetalslotcover.

Chapter5.Installingorreplacinghardware35

•IfyouarereplacinganoldPCIcard,grasptheoldcardthatiscurrentlyinstalledandgentlypullit

outoftheslot.

Figure13.RemovingaPCIcard

Notes:

a.Thecardtstightlyintothecardslot.Ifnecessary,alternatemovingeachsideofthecardasmall

amountuntilitisremovedfromthecardslot.

b.Ifthecardisheldinplacebyaretaininglatch,pressthecardretaininglatch1asshownto

disengagethelatch.Graspthecardandgentlypullitoutoftheslot.

5.RemovethenewPCIcardfromitsstatic-protectivepackage.

6.InstallthenewPCIcardintotheappropriateslotonthesystemboard.See“Locatingpartsonthe systemboard”onpage13.

Note:IfyouareinstallingaPCIExpressx16graphicscard,makesurethememoryslotretainingclips areclosedbeforeyouinstallthegraphicscard.

36ThinkCentreEdgeUserGuide

7.PivotthecardlatchtotheclosedpositiontosecurethePCIcard.

Figure14.InstallingaPCIcard

8.ReinstallthescrewtosecurethePCIcardlatchinplace.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage54

Installingorreplacingamemorymodule

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation” intheThinkCentreSafetyandWarrantyGuidethatcamewithyourcomputer.T oobtainacopyoftheThinkCentre SafetyandWarrantyGuide,goto: http://www.lenovo.com/support

Thissectionprovidesinstructionsonhowtoinstallorreplaceamemorymodule.

YourcomputerhasfourslotsforinstallingorreplacingDDR3UDIMMsthatprovideuptoamaximumof16 GBsystemmemory.Wheninstallingorreplacingamemorymodule,usethefollowingguidelines:

•Use1GB,2GB,or4GBDDR3UDIMMsinanycombinationuptoamaximumof16GB.

•Thefollowingtableprovidesinformationaboutthememorymoduleinstallationrulesthatyoushould considerwheninstallingorremovingamemorymodule.The“X”markindicatesthememoryslot(s) intowhichthememorymodule(s)shouldbeinstalledindifferentsituations.Thenumbers1,2,3,and 4indicatetheinstallationsequence.

Chapter5.Installingorreplacinghardware37

UDIMMDIMM1DIMM2DIMM3DIMM4

OneUDIMM

TwoUDIMMsX,1X,2

ThreeUDIMMsX,1X,2X,3

FourUDIMMsX,1X,2X,3X,4

Toinstallorreplaceamemorymodule,dothefollowing:

1.T urnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage32.

3.Laythecomputeronitssideforeasieraccesstothesystemboard.

4.Locatethememoryslots.See“Locatingpartsonthesystemboard”onpage13.

5.Removeanypartsthatmightpreventyouraccesstothememoryslots.Dependingonyourcomputer model,youmightneedtoremovethePCIExpressx16graphicscardforeasieraccesstothememory slots.See“InstallingorreplacingaPCIcard”onpage34.

6.Dependingonwhetheryouareinstallingorreplacingamemorymodule,dooneofthefollowing:

•Ifyouarereplacinganoldmemorymodule,opentheretainingclipsandgentlypullthememory

moduleoutofthememoryslot.

Figure15.Removingamemorymodule

38ThinkCentreEdgeUserGuide

•Ifyouareinstallingamemorymodule,opentheretainingclipsofthememoryslotintowhichyou wanttoinstallthememorymodule.

Figure16.Openingtheretainingclips

7.Positionthenewmemorymoduleoverthememoryslot.Makesurethatthenotch1onthememory modulealignscorrectlywiththeslotkey2onthesystemboard.Pushthememorymodulestraight downintotheslotuntiltheretainingclipsclose.

Figure17.Installingamemorymodule

8.ReinstallthePCIExpressx16graphicscardifyouhaveremovedit.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage54.

Replacingthebattery

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation” onpagev

Yourcomputerhasaspecialtypeofmemorythatmaintainsthedate,time,andsettingsforbuilt-infeatures, suchasparallel-portassignments(conguration).Abatterykeepsthisinformationactivewhenyouturn offthecomputer.

Chapter5.Installingorreplacinghardware39

Thebatterynormallyrequiresnochargingormaintenancethroughoutitslife;however,nobatterylasts forever.Ifthebatteryfails,thedate,time,andcongurationinformation(includingpasswords)arelost.An errormessageisdisplayedwhenyouturnonthecomputer.

Refertothe“Lithiumbatterynotice”intheThinkCentreSafetyandWarrantyGuideforinformationabout replacinganddisposingofthebattery.

Toreplacethebattery,dothefollowing:

1.T urnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage32.

3.Locatethebattery.See“Locatingpartsonthesystemboard”onpage13.

4.Removetheoldbattery.

Figure18.Removingtheoldbattery

5.Installanewbattery.

Figure19.Installinganewbattery

6.Reinstallthecomputercoverandconnectthecables.See“Completingthepartsreplacement”on page54

Note:Whenthecomputeristurnedonforthersttimeafterreplacingthebattery,anerrormessage mightbedisplayed.Thisisnormalafterreplacingthebattery.

7.T urnonthecomputerandallattacheddevices.

8.UsetheSetupUtilityprogramtosetthedate,time,andanypasswords.SeeChapter7“UsingtheSetup Utilityprogram”onpage65

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage54

40ThinkCentreEdgeUserGuide

Replacingtheprimaryharddiskdrive

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation” onpagev

Thissectionprovidesinstructionsonhowtoreplacetheprimaryharddiskdriveifyourcomputerhasone. Forcomputermodelsthatdonothaveaninternalharddiskdriveandusearemoteharddiskdriveaccessed throughtheSMC-StorageArray,contactyournetworkorstorageadministrator.

Toreplacetheprimaryharddiskdrive,dothefollowing:

1.T urnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage32.

3.Locatetheprimaryharddiskdrive.See“Locatinginternaldrives”onpage14.

4.Disconnectthesignalcableandthepowercablefromtheharddiskdrive.

5.Removethefourscrewsthatsecuretheharddiskdrive.Then,slidetheharddiskdriveoutofthechassis.

Note:Thereisalsoasecondaryharddiskdrivebayforyoutopurchaseandinstallasecondaryhard diskdrivebyyourself.Ifyouwanttoinstallasecondaryharddiskdrive,usethesamewayofinstalling theprimaryharddiskdrive.

Figure20.Removingtheprimaryharddiskdrive

Chapter5.Installingorreplacinghardware41

6.Slidethenewharddiskdriveintotheharddiskdrivebayandalignthescrewholesinthenewhard

diskdrivewiththecorrespondingholesinthedrivebay.Then,installthefourscrewstosecurethe newharddiskdriveinplace.

Figure21.Installingtheharddiskdrive

7.Connectoneendofthesignalcabletotherearofthenewharddiskdriveandtheotherendtoan availableSAT Aconnectoronthesystemboard.See“Locatingpartsonthesystemboard”onpage13. Then,locateanavailableve-wirepowerconnectorandconnectittotherearofthenewharddiskdrive.

Figure22.ConnectingaSA TAharddiskdrive

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage54

Replacingtheopticaldrive

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation” onpagev.

42ThinkCentreEdgeUserGuide

Thissectionprovidesinstructionsonhowtoinstallorreplacetheopticaldrive.

Note:Theopticaldriveisonlyavailableinsomemodels.

Toreplaceanopticaldrive,dothefollowing:

1.T urnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage32.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage33.

4.Removethethreescrewsthatsecuretheopticaldrive.Then,slidetheopticaldriveoutofthefront ofthecomputer.

Figure23.Removingtheopticaldrive

Chapter5.Installingorreplacinghardware43

5.Slidethenewopticaldriveintothedrivebayfromthefrontandalignthescrewholesinthenewoptical drivewiththecorrespondingholesinthedrivebay.Then,installthethreescrewstosecurethenew opticaldriveinplace.

Figure24.Installingtheopticaldrive

6.Connectoneendofthesignalcabletotherearofthenewopticaldriveandtheotherendtoanavailable SATAconnectoronthesystemboard.See“Locatingpartsonthesystemboard”onpage13.Then, locateanavailableve-wirepowerconnectorandconnectittotherearofthenewopticaldrive.

Figure25.Connectingtheopticaldrive

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage54

44ThinkCentreEdgeUserGuide

Replacingthepowersupplyassembly

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation” onpagev

Thissectionprovidesinstructionsonhowtoreplacethepowersupplyassembly.

Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the followingwarningsarerequiredforyoursafetyandproperUnderwritersLaboratories(UL)certication.

CAUTION:

Hazardousmovingparts.Keepngersandotherbodypartsaway.

CAUTION: Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith oneoftheseparts,contactaservicetechnician.

Toreplacethepowersupplyassembly,dothefollowing:

1.T urnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage32.

3.Disconnectthepowersupplyassemblycablesfromalldrivesandfromthe24-pinpowerconnectorand 4-pinpowerconnectoronthesystemboard.See“Locatingpartsonthesystemboard”onpage13.

Chapter5.Installingorreplacinghardware45

4.Laythecomputeronitssideandremovethefourscrewsattherearofthechassisthatsecurethe

powersupplyassembly.

Figure26.Removingthescrewsforthepowersupplyassembly

5.Slidethepowersupplyassemblytothefrontofthecomputerandthenliftitoutofthechassis.

6.Makesurethatthenewpowersupplyassemblyisthecorrectreplacement.Somepowersupply assembliesautomaticallysensethevoltage,somepowersupplyassembliesarevoltagespecic,and somepowersupplyassemblieshaveavoltage-selectionswitch.Ifyourpowersupplyassemblyhas avoltage-selectionswitch,makesurethatyousetthevoltage-selectionswitchtomatchthevoltage availableatyourelectricaloutlet.Ifnecessary,useaballpointpentoslidethevoltage-selectionswitch tothecorrectposition.

•Ifthevoltagesupplyrangeinyourlocalcountryorregionis100–127Vac,setthevoltage-selection

switchto115V.

•Ifthevoltagesupplyrangeinyourlocalcountryorregionis200–240Vac,setthevoltage-selection

switchto230V.

7.Installthenewpowersupplyassemblyintothechassissothatthescrewholesinthepowersupply assemblyalignwiththoseinthechassis.

8.Installandtightenthefourscrewstosecurethepowersupplyassembly.

Note:UseonlyscrewsprovidedbyLenovo.

9.Reconnectthepowersupplyassemblycablestothesystemboardandeachofthedrives.

10.Securethepowersupplyassemblycableswiththecableclipsandtiesinthechassis.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage54

Replacingtheheatsinkandfanassembly

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation” onpagev.

46ThinkCentreEdgeUserGuide

Thissectionprovidesinstructionsonhowtoreplacetheheatsinkandfanassembly.

CAUTION:

Theheatsinkandfanassemblymightbeveryhot.T urnoffthecomputerandwaitthreetove minutestoletthecomputercoolbeforeremovingthecomputercover.

Toreplacetheheatsinkandfanassembly,dothefollowing:

1.T urnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage32.

3.Laythecomputeronitssideforeasieraccesstothesystemboard.

4.Locatetheheatsinkandfanassembly.See“Locatingcomponents”onpage12.

5.Disconnecttheheatsinkandfanassemblycablefromthemicroprocessorfanconnectoronthesystem board.See“Locatingpartsonthesystemboard”onpage13.

6.Followthissequencetoremovethefourscrewsthatsecuretheheatsinkandfanassemblytothe systemboard:

a.Partiallyremovescrew1,thenfullyremovescrew2,andthenfullyremovescrew1. b.Partiallyremovescrew3,thenfullyremovescrew4,andthenfullyremovescrew3.

Note:Carefullyremovethefourscrewsfromthesystemboardtoavoidanypossibledamagetothe systemboard.Thefourscrewscannotberemovedfromtheheatsinkandfanassembly.

Figure27.Removingtheheatsinkandfanassembly

7.Liftthefailingheatsinkandfanassemblyoffthesystemboard.

Notes:

a.Youmighthavetogentlytwisttheheatsinkandfanassemblytofreeitfromthemicroprocessor.

Chapter5.Installingorreplacinghardware47

b.Whenhandlingtheheatsinkandfanassembly,donottouchthethermalgreaseonthebottom

oftheheatsinkandfanassembly.

8.Placethenewheatsinkandfanassemblyonthesystemboardsothatthefourscrewsarealignedwith thecorrespondingholesinthesystemboard.

Note:Positionthenewheatsinkandfanassemblysothattheheatsinkandfanassemblycableis towardthemicroprocessorfanconnectoronthesystemboard.

9.Followthefollowingsequencetoinstallthefourscrewstosecurethenewheatsinkandfanassembly. Donotover-tightenthescrews.

a.Partiallytightenscrew1,thenfullytightenscrew2,andthenfullytightenscrew1. b.Partiallytightenscrew3,thenfullytightenscrew4,andthenfullytightenscrew3.

10.Connectthenewheatsinkandfanassemblycabletothemicroprocessorfanconnectoronthesystem board.See“Locatingpartsonthesystemboard”onpage13.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage54.

Replacingthemicroprocessor

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation” onpagev.

Thissectionprovidesinstructionsonhowtoreplacethemicroprocessor.

CAUTION:

Theheatsinkandmicroprocessormightbeveryhot.T urnoffthecomputerandwaitthreetove minutestoletthecomputercoolbeforeremovingthecomputercover.

Toreplacethemicroprocessor,dothefollowing:

1.T urnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage32.

3.Laythecomputeronitssideforeasieraccesstothesystemboard.

4.Removetheheatsinkandfanassembly.See“Replacingtheheatsinkandfanassembly”onpage46.

Note:Placetheheatsinkandfanassemblyonitssidesothatthethermalgreaseonthebottomofit doesnotgetincontactwithanything.

48ThinkCentreEdgeUserGuide

5.Liftthesmallhandle1andopentheretainer2toaccessthemicroprocessor3.

Figure28.Accessingthemicroprocessor

6.Liftthemicroprocessorstraightupandoutofthemicroprocessorsocket.

Figure29.Removingthemicroprocessor

Notes:

a.Yourmicroprocessorandsocketmightlookdifferentfromtheoneillustrated.

Chapter5.Installingorreplacinghardware49

b.Notetheorientationofthemicroprocessorinthesocket.Youcaneitherlookforthesmalltriangle1

ononecornerofthemicroprocessorornotetheorientationofthenotches2onthemicroprocessor. Thisisimportantwheninstallingthenewmicroprocessoronthesystemboard.

c.Touchonlytheedgesofthemicroprocessor.Donottouchthegoldcontactsonthebottom. d.Donotdropanythingontothemicroprocessorsocketwhileitisexposed.Thesocketpinsmustbe

keptascleanaspossible.

7.Makesurethatthesmallhandleisintheraisedpositionandthemicroprocessorretainerisfullyopen.

8.Removetheprotectivecoverthatprotectsthegoldcontactsofthenewmicroprocessor.

9.Holdthenewmicroprocessorbyitssidesandalignthesmalltriangleononecornerofthenew microprocessorwiththecorrespondingsmalltriangleononecornerofthemicroprocessorsocket.

10.Lowerthenewmicroprocessorstraightdownintothemicroprocessorsocketonthesystemboard.

Figure30.Installingthemicroprocessor

11.Closethemicroprocessorretainerandlockitintopositionwiththesmallhandletosecurethenew microprocessorinthesocket.

12.Reinstalltheheatsinkandfanassembly.See“Replacingtheheatsinkandfanassembly”onpage46.

13.Reconnectallcablesthatweredisconnectedfromthesystemboard.

50ThinkCentreEdgeUserGuide

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletethereplacement,goto“Completingthepartsreplacement”onpage54.

Replacingtherearfanassembly

Attention:

Thissectionprovidesinstructionsonhowtoreplacetherearfanassembly.

Toreplacetherearfanassembly,dothefollowing:

1.T urnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage32.

3.Locatetherearfanassembly.See“Locatingcomponents”onpage12.

4.Disconnecttherearfanassemblycablefromthesystemfanconnectoronthesystemboard.See “Locatingpartsonthesystemboard”onpage13.

5.Therearfanassemblyisattachedtothechassisbyfourrubbermounts.Removetherearfanassembly bybreakingorcuttingtherubbermountsandgentlypullingtherearfanassemblyoutofthechassis.

Note:Thenewrearfanassemblywillhavefournewrubbermountsattached.

Figure31.Removingtherearfanassembly

6.Installthenewrearfanassemblybyaligningthenewrubbermountswiththecorrespondingholesinthe chassisandpushtherubbermountsthroughtheholes.

Chapter5.Installingorreplacinghardware51

7.Pullonthetipsoftherubbermountsuntiltherearfanassemblyissecuredinplace.

Figure32.Installingtherearfanassembly

8.Connecttherearfanassemblycabletothesystemfanconnectoronthesystemboard.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage54.

ReplacingthefrontaudioandUSBassembly

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation” onpagev.

ThissectionprovidesinstructionsonhowtoreplacethefrontaudioandUSBassembly.

ToreplacethefrontaudioandUSBassembly,dothefollowing:

1.T urnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage32.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage33.

4.LocatethefrontaudioandUSBassembly.

5.DisconnectthefrontaudioandUSBassemblycablesfromthesystemboard.See“Locatingpartson thesystemboard”onpage13.

Note:Makesureyounotethelocationsofthecableswhenyoudisconnectthecablesfromthesystem board.

52ThinkCentreEdgeUserGuide

6.RemovethescrewthatsecuresthefrontaudioandUSBassemblybrackettothechassistoremove thebracketfromthechassis.

Figure33.RemovingthefrontaudioandUSBassembly

7.InstallthenewfrontaudioandUSBassemblyintothechassisandalignthescrewholeinthebracket withthecorrespondingholeinthechassis.

8.InstallthescrewtosecurethenewfrontaudioandUSBassemblytothechassis.

9.ReconnectthefrontaudioandUSBassemblycablestothefrontaudioconnectorandthefrontUSB connectoronthesystemboard.See“Locatingpartsonthesystemboard”onpage13.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage54.

Replacingthekeyboardormouse

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation” onpagev.

Thissectionprovidesinstructionsonhowtoreplacethekeyboardormouse.

Toreplacethekeyboardormouse,dothefollowing:

1.Removeanymediafromthedrives.Then,turnoffallattacheddevicesandthecomputer.

2.Disconnectallpowercordsfromelectricaloutlets.

3.Disconnecttheoldkeyboardcableormousecablefromthecomputer.

Chapter5.Installingorreplacinghardware53

4.ConnectanewkeyboardormousetooneoftheUSBconnectorsonthecomputer.Dependingonwhere youwanttoconnectthenewkeyboardormouse,see“Locatingconnectors,controls,andindicatorson thefrontofyourcomputer”onpage9or“Locatingconnectorsontherearofyourcomputer”onpage10.

Figure34.ConnectingtheUSBkeyboardormouse

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage54.

Completingthepartsreplacement

Aftercompletingtheinstallationorreplacementforallparts,youneedtoreinstallthecomputercoverand reconnectcables.Dependingonthepartsyouinstalledorreplaced,youmightneedtoconrmtheupdated informationintheSetupUtilityprogram.RefertoChapter7“UsingtheSetupUtilityprogram”onpage65.

Toreinstallthecomputercoverandreconnectcablestoyourcomputer,dothefollowing:

1.Makesurethatallcomponentshavebeenreassembledcorrectlyandthatnotoolsorloosescrews areleftinsideyourcomputer.See“Locatingcomponents”onpage12forthelocationsofvarious componentsinyourcomputer.

2.Makesurethatthecablesareroutedcorrectly.Keepcablesclearofthehingesandsidesofthe computerchassistoavoidinterferencewithclosingthecomputercover.

3.Ifyouhaveremovedthefrontbezel,reinstallit.

54ThinkCentreEdgeUserGuide

4.Positionthecomputercoveronthechassissothattherailguidesonthebottomofthecomputer

coverengagetherailsonthechassis.Then,pushthecovertothefrontofthecomputeruntilitsnaps intoposition.

Figure35.Reinstallingthecomputercover

5.Ifthereisapadlockavailable,lockthecomputercover.See“Lockingthecomputercover”onpage25.

6.Ifthereisanintegratedcablelockavailable,lockthecomputer.See“Attachinganintegratedcable lock”onpage27

7.Reconnecttheexternalcablesandpowercordstothecomputer.See“Locatingconnectorsonthe rearofyourcomputer”onpage10.

8.T oupdateyourconguration,refertoChapter7“UsingtheSetupUtilityprogram”onpage65.

Note:Inmostareasoftheworld,LenovorequiresthereturnofthedefectiveCustomerReplaceableUnit (CRU).InformationaboutthiswillcomewiththeCRUorwillcomeafewdaysaftertheCRUarrives.

Obtainingdevicedrivers

Youcanobtaindevicedriversforoperatingsystemsthatarenotpreinstalledat http://www.lenovo.com/support.Installationinstructionsareprovidedinreadmeleswiththedevice-driver les.

Chapter5.Installingorreplacinghardware55

56ThinkCentreEdgeUserGuide

Chapter6.Recoveryinformation

ThischapterprovidesinformationabouttherecoverysolutionsprovidedbyLenovo.

Thischaptercontainsthefollowingtopics:

•Creatingandusingrecoverymedia

•Performingbackupandrecoveryoperations

•UsingtheRescueandRecoveryworkspace

•Creatingandusingarescuemedium

•Installingorreinstallingdevicedrivers

•Solvingrecoveryproblems

Notes:

1.TherecoveryinformationinthischapteronlyappliestothecomputersthathavetheRescueand RecoveryprogramortheProductRecoveryprograminstalled.IftheEnhancedBackupandRestore iconintheLenovoThinkVantageToolsprogramisdimmed,itindicatesthatyouneedtoinstall theRescueandRecoveryprogrammanuallybeforeenablingitsfeatures.T oinstalltheRescueand Recoveryprogram,dothefollowing:

a.ClickStart➙AllPrograms➙LenovoThinkVantageT ools,anddouble-clickEnhancedBackup

andRestore. b.Followtheinstructionsonthescreen. c.Whentheinstallationprocesscompletes,theEnhancedBackupandRestoreiconisactivated.

2.Thereareavarietyofmethodstochoosefromwhenconsideringhowtorecoverintheeventofa software-orhardware-relatedproblem.Somemethodsvarydependingonthetypeofoperatingsystem thatisinstalled.

3.Theproductontherecoverymediamaybeusedonlyforthefollowingpurposes:

•Restoretheproductpreinstalledonyourcomputer

•Reinstalltheproduct

•ModifytheproductusingtheAdditionalFiles

Creatingandusingrecoverymedia

Youcanuserecoverymediatorestoretheharddiskdrivetothefactorydefaultstate.Recoverymediaare usefulifyoutransferthecomputertoanotherarea,sellthecomputer,recyclethecomputer,orputthe computerinanoperationalstateafterallothermethodsofrecoveryhavefailed.Asaprecautionarymeasure, itisimportanttocreaterecoverymediaasearlyaspossible.

Note:Therecoveryoperationsyoucanperformusingrecoverymediavarydependingontheoperating systemfromwhichtherecoverymediawerecreated.Therecoverymediamightcontainabootmedium andadatamedium.YourMicrosoftWindowslicensepermitsyoutocreateonlyonedatamedium,soitis importantthatyoustoretherecoverymediainasafeplaceafteryouhavemadethem.

Creatingrecoverymedia

Thissectionprovidesinstructionsonhowtocreaterecoverymedia.

Note:OntheWindows7operatingsystem,youcancreaterecoverymediausingdiscsorexternalUSB storagedevices.

©CopyrightLenovo2011,2012

TocreaterecoverymediaontheWindows7operatingsystem,clickStart➙AllPrograms➙Lenovo ThinkVantageT ools➙FactoryRecoveryDisks.Then,followtheinstructionsonthescreen.

Usingrecoverymedia

Thissectionprovidesinstructionsonhowtouserecoverymedia.

OntheWindows7operatingsystem,youcanuserecoverymediatorestorethecontentsoftheharddisk drivetothefactorydefaultstate.Also,youcanuserecoverymediatoputthecomputerinanoperational stateafterallothermethodsofharddiskdriverecoveryhavefailed.

Attention:Whenyouuserecoverymediatorestorethecontentsoftheharddisktothefactorydefaultstate, allthelescurrentlyontheharddiskdrivewillbedeletedandreplacedbythefactorydefaultles.

TouserecoverymediaontheWindows7operatingsystem,dothefollowing:

1.Dependingonthetypeofyourrecoverymedia,connectthebootmedium(memorykeyorotherUSB storagedevice)tothecomputer,orinsertthebootdiscintotheopticaldrive.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect bootdevicewindowopens,releasetheF12key.

3.SelectthedesiredstartupdeviceandpressEnter.Therestoreprocessbegins.

4.Followtheinstructionsonthescreentocompletetheoperation.

Note:Afterrestoringyourcomputerharddiskdrivetothefactorydefaultstate,youmighthavetoreinstall devicedriversforsomedevices.See“Reinstallingdevicedrivers”onpage62.

Performingbackupandrecoveryoperations

TheRescueandRecoveryprogramenablesyoutobackupallyourharddiskdrivecontentsincludingthe operatingsystem,datales,softwareprograms,andpersonalsettings.Youcandesignatewherethe RescueandRecoveryprogramstoresthebackup:

•Inaprotectedareaofyourharddiskdrive

•Onthesecondaryharddiskdriveifasecondaryharddiskdriveisinstalledinyourcomputer

•OnanattachedexternalUSBharddiskdrive

•Onanetworkdrive

•Onrecordablediscs(arecordableopticaldriveisrequiredforthisoption)

Afteryouhavebackedupthecontentsoftheharddiskdrive,youcanrestorethecompletecontentsofthe harddiskdrive,restoreselectedlesonly,orrestoretheWindowsoperatingsystemandapplicationsonly whilekeepingtheotherdataonyourharddiskdrive.

Performingabackupoperation

ThissectionprovidesinstructionsonhowtoperformabackupoperationusingtheRescueandRecovery program.

ToperformabackupoperationusingtheRescueandRecoveryprogramontheWindows7operating system,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageT ools➙Enhanced BackupandRestore.TheRescueandRecoveryprogramopens.

2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.

58ThinkCentreEdgeUserGuide

3.ClickBackupyourharddriveandselectbackupoperationoptions.Then,followtheinstructionson thescreentocompletethebackupoperation.

Performingarecoveryoperation

ThissectionprovidesinstructionsonhowtoperformarecoveryoperationusingtheRescueandRecovery program.

ToperformarecoveryoperationusingtheRescueandRecoveryprogramontheWindows7operating system,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageT ools➙Enhanced BackupandRestore.TheRescueandRecoveryprogramopens.

2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.

3.ClicktheRestoreyoursystemfromabackupicon.

4.Followtheinstructionsonthescreentocompletetherecoveryoperation.

FormoreinformationaboutperformingarecoveryoperationfromtheRescueandRecoveryworkspace,see “UsingtheRescueandRecoveryworkspace”onpage59.

UsingtheRescueandRecoveryworkspace

TheRescueandRecoveryworkspaceresidesinaprotected,hiddenareaofyourharddiskdrivethat operatesindependentlyfromtheWindowsoperatingsystem.Thisenablesyoutoperformrecovery operationsevenifyoucannotstarttheWindowsoperatingsystem.Youcanperformthefollowingrecovery operationsfromtheRescueandRecoveryworkspace:

•Rescuelesfromyourharddiskdriveorfromabackup:TheRescueandRecoveryworkspaceenables youtolocatelesonyourharddiskdriveandtransferthemtoanetworkdriveorotherrecordablemedia, suchasaUSBdeviceoradisc.Thissolutionisavailableevenifyoudidnotbackupyourlesorif changesweremadetothelessinceyourlastbackupoperation.Youcanalsorescueindividuallesfrom aRescueandRecoverybackuplocatedonyourlocalharddiskdrive,aUSBdevice,oranetworkdrive.

•RestoreyourharddiskdrivefromaRescueandRecoverybackup:Ifyouhavebackedupyourharddisk driveusingtheRescueandRecoveryprogram,youcanrestoretheharddiskdrivefromaRescueand Recoverybackup,evenifyoucannotstarttheWindowsoperatingsystem.

•Restoreyourharddiskdrivetothefactorydefaultstate:TheRescueandRecoveryworkspaceenables youtorestorethecompletecontentsofyourharddiskdrivetothefactorydefaultstate.Ifyouhave multiplepartitionsonyourharddiskdrive,youhavetheoptiontorestoretheC:partitionandleavethe otherpartitionsintact.BecausetheRescueandRecoveryworkspaceoperatesindependentlyfrom theWindowsoperatingsystem,youcanrestoretheharddiskdrivetothefactorydefaultstateevenif youcannotstarttheWindowsoperatingsystem.

Attention:IfyourestoretheharddiskdrivefromaRescueandRecoverybackuporrestoretheharddisk drivetothefactorydefaultsettings,alllesontheprimaryharddiskdrivepartition(usuallydriveC:)willbe deletedintherecoveryprocess.Ifpossible,makecopiesofimportantles.Ifyouareunabletostartthe Windowsoperatingsystem,youcanusetherescuelesfeatureoftheRescueandRecoveryworkspaceto copylesfromyourharddiskdrivetoothermedia.

TostarttheRescueandRecoveryworkspace,dothefollowing:

1.Makesurethecomputeristurnedoff.

2.T urnonyourcomputer.Whenyouseethelogoscreen,pressEnter,andthenpressF11toenterthe RescueandRecoveryworkspace.

3.IfyouhavesetaRescueandRecoverypassword,typeyourpasswordwhenprompted.TheRescue andRecoveryworkspaceopensafterashortdelay.

Chapter6.Recoveryinformation59

Note:IftheRescueandRecoveryworkspacefailstoopen,see“Solvingrecoveryproblems”onpage62.

4.Dooneofthefollowing:

•Torescuelesfromyourharddiskdrive,clickRescuelesandfollowtheinstructionsonthescreen.

•TorestoreyourharddiskdrivefromaRescueandRecoverybackuportorestoreyourharddiskdrive tothefactorydefaultsettings,clickFullRestoreandfollowtheinstructionsonthescreen.

FormoreinformationaboutthefeaturesoftheRescueandRecoveryworkspace,clickHelp.

Note:Afterrestoringyourharddiskdrivetothefactorydefaultstate,youmighthavetoreinstalldevice driversforsomedevices.See“Reinstallingdevicedrivers”onpage62.

Creatingandusingarescuemedium

Witharescuemedium,suchasadiscoraUSBharddiskdrive,youcanrecoverthecomputerfromfailures thatpreventyoufromgainingaccesstotheRescueandRecoveryworkspaceonyourharddiskdrive.

Notes:

1.Therecoveryoperationsyoucanperformusingarescuemediumvarydependingontheoperating system.

2.Therescuedisccanbestartedinalltypesofopticaldrives.

Creatingarescuemedium

Thissectionprovidesinstructionsonhowtocreatearescuemedium.

TocreatearescuemediumontheWindows7operatingsystem,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageT ools➙Enhanced BackupandRestore.TheRescueandRecoveryprogramopens.

2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.

3.ClicktheCreateRescueMediaicon.TheCreateRescueandRecoveryMediawindowopens.

4.IntheRescueMediaarea,selectthetypeoftherescuemediumyouwanttocreate.Youcancreatea rescuemediumusingadisc,aUSBharddiskdrive,orasecondaryinternalharddiskdrive.

5.ClickOKandfollowtheinstructionsonthescreentocreatearescuemedium.

Usingarescuemedium

Thissectionprovidesinstructionsonhowtousetherescuemediumyouhavecreated.

•Ifyouhavecreatedarescuemediumusingadisc,usethefollowinginstructionstousetherescuemedium:

1.T urnoffyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect bootdevicewindowopens,releasetheF12key.

3.InthePleaseselectbootdevicewindow,selectthedesiredopticaldriveastherstbootdevice. Then,inserttherescuediscintotheopticaldriveandpressEnter.Therescuemediumstarts.

•IfyouhavecreatedarescuemediumusingaUSBharddiskdrive,usethefollowinginstructionsto usetherescuemedium:

1.AttachtheUSBharddiskdrivetooneoftheUSBconnectorsonyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect bootdevicewindowopens,releasetheF12key.

60ThinkCentreEdgeUserGuide

3.InthePleaseselectbootdevicewindow,selecttheUSBharddiskdriveastherstbootdeviceand pressEnter.Therescuemediumstarts.

Whentherescuemediumstarts,theRescueandRecoveryworkspaceopens.Thehelpinformationfor eachfeatureisavailablefromtheRescueandRecoveryworkspace.Followtheinstructionstocomplete therecoveryprocess.

Reinstallingpreinstalledapplicationsanddevicedrivers

Yourcomputerhasprovisionsthatenableyoutoreinstallselectedfactory-installedapplicationsanddevice drivers.

Reinstallingpreinstalledapplications

Thissectionprovidesinstructionsonhowtoreinstallpreinstalledapplications.

ToreinstalltheselectedapplicationspreinstalledonyourLenovocomputer,dothefollowing:

1.T urnonthecomputer.

2.GototheC:\SWTOOL Sdirectory.

3.Opentheappsfolder.Withintheappsfolder,thereareseveralsubfoldersnamedforvariousapplications installedinyourcomputer.

4.Opentheappropriateapplicationsubfolder.

5.Intheapplicationsubfolder,lookforaSETUP .EXEleorotherappropriateEXElesforsetup. Double-clicktheleandfollowtheinstructionsonthescreentocompletetheinstallation.

Reinstallingpreinstalleddevicedrivers

Thissectionprovidesinstructionsonhowtoreinstallpreinstalleddevicedrivers.

Attention:Whenyoureinstalldevicedrivers,youarechangingthecurrentcongurationofyourcomputer. Reinstalldevicedriversonlywhenitisnecessarytocorrectaproblemwithyourcomputer.

Toreinstallthedevicedriverforafactory-installeddevice,dothefollowing:

1.T urnonthecomputer.

2.GototheC:\SWTOOL Sdirectory.

3.OpentheDRIVERSfolder.WithintheDRIVERSfolder,thereareseveralsubfoldersnamedforvarious devicesinstalledinyourcomputer,suchasAUDIOorVIDEO.

4.Opentheappropriatedevicesubfolder.

5.Dooneofthefollowing:

•Inthedevicesubfolder,lookforaSETUP .exele.Double-clicktheleandfollowtheinstructionson

thescreentocompletetheinstallation.

•Inthedevicesubfolder,lookforaREADME.txtleoralewiththe.txtextension.Thislemightbe

namedaftertheoperatingsystem,suchasWIN98.txt.TheTXTlecontainsinformationabouthowto installthedevicedriver.Followtheinstructionstocompletetheinstallation.

•Ifthedevicesubfoldercontainsalewiththe.infextensionandyouwanttoinstallthedevice

driverusingtheINFle,refertoyourWindowsHelpandSupportinformationsystemfordetailed informationabouthowtoinstallthedevicedriver.

Note:Ifyouneedupdateddevicedrivers,see“Gettingthelatestdevicedriversforyourcomputer”on page73

formoreinformation.

Chapter6.Recoveryinformation61

Reinstallingsoftwareprograms

Ifasoftwareprogramyouinstalledonyourcomputerisnotworkingcorrectly,youmightneedtoremove andreinstallit.Reinstallingoverwritestheexistingprogramslesandusuallyxesanyproblemsthat youmighthavehadwiththatprogram.

Toremoveaprograminyoursystem,seeMicrosoftWindowshelpsystemfordetailedinformation.

Toreinstalltheprogram,dooneofthefollowing:

Note:Themethodofreinstallingaprogramvariesfromprogramtoprogram.Refertothedocumentation providedwiththeprogramtoseeifyourprogramhasspecialinstallationinstructions.

•Toreinstallmostcommerciallyavailableprogramsinyoursystem,seeMicrosoftWindowshelpsystem formoreinformation.

•ToreinstallselectedapplicationprogramsthatcamepreinstalledfromLenovo,dothefollowing:

1.T urnonthecomputer.

2.GototheC:\SWTOOL Sdirectory.

3.OpentheAPPSfolder.WithintheAPPSfolder,thereareseveralsubfoldersnamedforvarious applicationsinstalledinyourcomputer.

4.Opentheappropriateapplicationsubfolder.

5.Intheapplicationsubfolder,lookforaSETUP .EXEleorotherappropriateEXElesforsetup. Double-clicktheleandfollowtheinstructionsonthescreentocompletetheinstallation.

Reinstallingdevicedrivers

Toreinstalladevicedriverforanoptionyouinstalled,refertothedocumentationthatcomeswiththeoption.

Whenyoureinstalldevicedrivers,youarechangingthecurrentcongurationofyourcomputer.Reinstall devicedriversonlywhenitisnecessarytocorrectaproblemwithyourcomputer.

Formoreinformationaboutreinstallingdevicedriversthatcamewithyourcomputer,see“Reinstalling preinstalledapplicationsanddevicedrivers”onpage61.

Solvingrecoveryproblems

IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironment,doone ofthefollowing:

•UsearescuemediumtostarttheRescueandRecoveryworkspace.See“Creatingandusingarescue medium”onpage60.

•Userecoverymediaifallothermethodsofrecoveryhavefailedandyouneedtorestoretheharddisk drivetothefactorydefaultsettings.See“Creatingandusingrecoverymedia”onpage57.

Note:IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironmentfrom arescuemediumorrecoverymedia,youmightnothavetherescuedevice(aninternalharddiskdrive,a disc,aUSBharddiskdrive,orotherexternaldevices)setastherstbootdeviceinthestartupdevice sequence.Youmustrstmakesurethatyourrescuedeviceissetastherstbootdeviceinthestartup devicesequenceintheSetupUtilityprogram.See“Selectingastartupdevice”onpage68fordetailed informationabouttemporarilyorpermanentlychangingthestartupdevicesequence.Formoreinformation abouttheSetupUtilityprogram,seeChapter7“UsingtheSetupUtilityprogram”onpage65.

62ThinkCentreEdgeUserGuide

Itisimportanttocreatearescuemediumandasetofrecoverymediaasearlyaspossibleandstorethem inasafeplaceforfutureuse.

Chapter6.Recoveryinformation63

64ThinkCentreEdgeUserGuide

Chapter7.UsingtheSetupUtilityprogram

TheSetupUtilityprogramisusedtoviewandchangethecongurationsettingsofyourcomputer,regardless ofwhichoperatingsystemyouareusing.However,theoperatingsystemsettingsmightoverrideanysimilar settingsintheSetupUtilityprogram.

StartingtheSetupUtilityprogram

TostarttheSetupUtilityprogram,dothefollowing:

1.Makesureyourcomputeristurnedoff.

2.RepeatedlypressandreleasetheF1keywhenturningonthecomputer.Whenyouhearmultiple beepsorseealogoscreen,releasetheF1key.

Note:IfaPower-OnPasswordoranAdministratorPasswordhasbeenset,theSetupUtilityprogram menuwillnotbedisplayeduntilyoutypethecorrectpassword.Formoreinformation,see“Using passwords”onpage65

WhenthePOSTdetectsthattheharddiskdrivehasbeenremovedfromyourcomputerorthememory modulesizehasdecreased,anerrormessagewillbedisplayedwhenyoustartthecomputerandyouwillbe promptedtodooneofthefollowing:

•PressF1toentertheSetupUtilityprogram.

Note:AfteryouentertheSetupUtilityprogram,selectSaveChangesandExitatthebottomofthe screen.Theerrormessagewillnotbedisplayedagain.

•PressF2tobypasstheerrormessageandlogintotheoperatingsystem.

Viewingandchangingsettings

TheSetupUtilityprogrammenulistsvariousitemsaboutthesystemconguration.Tovieworchange settings,starttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage65.Then,follow theinstructionsonthescreen.

YoucanuseeitherthekeyboardorthemousetonavigatethroughBIOSmenuchoices.Thekeysusedto performvarioustasksaredisplayedatthebottomofeachscreen.

Usingpasswords

ByusingtheSetupUtilityprogram,youcansetpasswordstopreventunauthorizedaccesstoyourcomputer anddata.Thefollowingtypesofpasswordsareavailable:

•Power-OnPassword

•AdministratorPassword

•HardDiskPassword

Youdonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimproves computingsecurity.Ifyoudecidetosetanypasswords,readthefollowingsections.

©CopyrightLenovo2011,2012

Passwordconsiderations

Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Forsecurityreasons,it isrecommendedtouseastrongpasswordthatcannotbeeasilycompromised.Tosetastrongpassword, usethefollowingguidelines:

•Haveatleasteightcharactersinlength

•Containatleastonealphabeticcharacterandonenumericcharacter

•SetupUtilityprogramandharddiskdrivepasswordsarenotcasesensitive

•Notbeyournameoryourusername

•Notbeacommonwordoracommonname

•Besignicantlydifferentfromyourpreviouspasswords

Power-OnPassword

WhenaPower-OnPasswordisset,youarepromptedtotypeavalidpasswordeachtimethecomputeris turnedon.Thecomputercannotbeuseduntilthevalidpasswordistypedin.

AdministratorPassword

SettinganAdministratorPassworddetersunauthorizedusersfromchangingcongurationsettings.Ifyou areresponsibleformaintainingthecongurationsettingsofseveralcomputers,youmightwanttosetan AdministratorPassword.

WhenanAdministratorPasswordisset,youarepromptedtotypeavalidpasswordeachtimeyoutryto accesstheSetupUtilityprogram.TheSetupUtilityprogramcannotbeaccesseduntilavalidpassword istypedin.

IfboththePower-OnPasswordandAdministratorPasswordareset,youcantypeeitherpassword.However, youmustuseyourAdministratorPasswordtochangeanycongurationsettings.

HardDiskPassword

SettingaHardDiskPasswordpreventsunauthorizedaccesstothedataontheharddiskdrive.Whena HardDiskPasswordisset,youarepromptedtotypeavalidpasswordeachtimeyoutrytoaccessthe harddiskdrive.

Notes:

•AfteryousetaHardDiskPassword,yourdataontheharddiskdriveisprotectedeveniftheharddisk driveisremovedfromonecomputerandinstalledinanother.

•IftheHardDiskPasswordisforgotten,thereisnowaytoresetthepasswordorrecoverdatafromthe harddiskdrive.

Setting,changing,anddeletingapassword

Toset,change,ordeleteapassword,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage65.

2.FromtheSetupUtilityprogrammainmenu,selectSecurity.

3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,or HardDiskPassword.

4.Followtheinstructionsontherightsideofthescreentoset,change,ordeleteapassword.

66ThinkCentreEdgeUserGuide

Note:Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Formore

information,see“Passwordconsiderations”onpage66.

Erasinglostorforgottenpasswords(clearingCMOS)

Thissectionprovidesinstructionsonhowtoeraselostorforgottenpasswords,suchasauserpassword.

Toerasealostorforgottenpassword,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage32.

3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem board”onpage13.

4.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and pin3).

5.Reinstallthecomputercoverandconnectthepowercord.See“Completingthepartsreplacement” onpage54.

6.T urnonthecomputerandleaveitonforapproximately10seconds.Then,turnoffthecomputerby holdingthepowerswitchforapproximatelyveseconds.

7.Repeatstep1throughstep2.

8.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).

9.Reinstallthecomputercoverandconnectthepowercord.See“Completingthepartsreplacement” onpage54.

Enablingordisablingadevice

Thissectionprovidesinformationonhowtoenableordisableuseraccesstothefollowingdevices:

USBSetupUsethisoptiontoenableordisableaUSBconnector.WhenaUSBconnectoris

disabled,thedeviceconnectedtotheUSBconnectorcannotbeused.

SATAControllerWhenthisfeatureissettoDisable,alldevicesconnectedtotheSATAconnectors

(suchasharddiskdrivesortheopticaldrive)aredisabledandcannotbeaccessed.

ExternalSATAPortWhenthisoptionissettoDisable,thedeviceconnectedtotheExternalSATA

connectorcannotbeaccessed.

Toenableordisableadevice,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage65.

2.FromtheSetupUtilityprogrammainmenu,selectDevices.

3.Dependingonthedeviceyouwanttoenableordisable,dooneofthefollowing:

•SelectUSBSetuptoenableordisableaUSBdevice.

•SelectATADriveSetuptoenableordisableaninternalorexternalSATAdevice.

4.SelectthedesiredsettingsandpressEnter.

5.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram” onpage69.

Chapter7.UsingtheSetupUtilityprogram67

Selectingastartupdevice

Ifyourcomputerdoesnotstartupfromadevicesuchasthediscorharddiskdriveasexpected,dooneof thefollowingtoselectthestartupdeviceyouwant.

Selectingatemporarystartupdevice

Usethisproceduretoselectatemporarystartupdevice.

Note:Notalldiscsandharddiskdrivesarebootable.

1.T urnoffyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheStartupDevice Menuwindowdisplays,releasetheF12key.

3.SelectthedesiredstartupdeviceandpressEnter.Thecomputerwillstartupfromthedeviceyou selected.

Note:SelectingastartupdevicefromthePleaseselectbootdevicewindowdoesnotpermanentlychange thestartupsequence.

Selectingorchangingthestartupdevicesequence

Tovieworpermanentlychangetheconguredstartupdevicesequence,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage65.

2.FromtheSetupUtilityprogrammainmenu,selectStartup.

3.SelectthedevicesforthePrimaryBootSequence,theAutomaticBootSequence,andtheErrorBoot Sequence.Readtheinformationdisplayedontherightsideofthescreen.

4.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram” onpage69.

EnablingErPcompliancemode

Youcanenabletheenergy-relatedproductsdirective(ErP)compliancemodethroughthePowermenuinthe SetupUtilityprogramtoreducetheconsumptionofelectricitywhenyourcomputerisinstandbyoroffmode.

ToenableErPcompliancemodeintheSetupUtilityprogram,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage65.

2.FromtheSetupUtilityprogrammainmenu,selectPower➙EnhancedPowerSavingMode,and pressEnter.

3.SelectEnabledandpressEnter.

4.FromthePowermenu,selectAutomaticPowerOnandpressEnter.

5.SelectWakeonLanandpressEnter.

6.SelectDisabledandpressEnter.

7.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedtoconrm theexit.

Note:WhenErPcompliancemodeisenabled,youcanwakeupyourcomputerbydoingoneofthefollowing:

•Pressingthepowerswitch

•Enablingthewakeuponalarmfeature Thewakeuponalarmfeatureenablesyourcomputertowakeupatasettime.Toenablethewake

uponalarmfeature,dothefollowing:

68ThinkCentreEdgeUserGuide

1.StarttheSetupUtilityprogram.

2.FromtheSetupUtilityprogrammainmenu,selectPower➙AutomaticPowerOn,andpressEnter.

3.SelectWakeUponAlarmandpressEnter.Thenfollowtheinstructionsonthescreen.

4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedto conrmtheexit.

•Enablingtheafterpowerlossfeature Theafterpowerlossfeatureenablesyourcomputertowakeupwhenthepowersupplyresumesaftera

suddenlossofelectricity.Toenabletheafterpowerlossfeature,dothefollowing:

1.StarttheSetupUtilityprogram.

2.FromtheSetupUtilityprogrammainmenu,selectPower➙AfterPowerLoss,andpressEnter.

3.SelectPowerOnandpressEnter.

4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedto conrmtheexit.

Smartperformancechoices

YoucanadjusttheacousticandthermalperformanceofyourcomputerthroughtheSmartPerformance Choicemenu.Twochoicesareavailable:

•BetterAcousticPerformance(defaultchoice)

•BetterThermalPerformance

ByenablingBetterAcousticPerformance,yourcomputerwillrunwithlessnoiseatanormalthermal level.ByenablingBetterThermalPerformance,yourcomputerwillrunatabetterthermallevelwith normalacousticperformance.

Toswitchbetweenbetteracousticperformanceandbetterthermalperformance,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage65.

2.FromtheSetupUtilityprogrammainmenu,selectPower.

3.SelectSmartPerformanceChoice.TheSmartPerformanceChoicewindowisdisplayed.

4.SelectBetterAcousticPerformanceorBetterThermalPerformanceasdesired.

5.PressF10tosaveyoursettingandexittheSetupUtilityprogram.See“ExitingtheSetupUtility program”onpage69.

ExitingtheSetupUtilityprogram

Afteryounishviewingorchangingsettings,pressEsctoreturntotheSetupUtilityprogrammainmenu. YoumighthavetopressEscseveraltimes.Dooneofthefollowing:

•Ifyouwanttosavethenewsettings,pressF10tosavechangesandexittheSetupUtilityprogram.

•Ifyoudonotwanttosavethesettings,selectExit➙DiscardChangesandExit,andthenpressEnter. WhentheResetWithoutSavingwindowshows,selectYes,andthenpressEntertoexittheSetup Utilityprogram.

•Ifyouwanttoreturntothedefaultsettings,pressF9toloadthedefaultsettings,andthenpressF10to saveandexittheSetupUtilityprogram.

Chapter7.UsingtheSetupUtilityprogram69

70ThinkCentreEdgeUserGuide

Chapter8.Updatingsystemprograms

ThischapterprovidesinformationaboutupdatingthePOSTandBIOS,andhowtorecoverfromaPOST andBIOSupdatefailure.

Usingsystemprograms

Systemprogramsarethebasiclayerofsoftwarebuiltintoyourcomputer.Systemprogramsincludethe POST,theBIOS,andtheSetupUtilityprogram.ThePOSTisasetoftestsandproceduresthatare performedeachtimeyouturnonyourcomputer.TheBIOSisalayerofsoftwarethattranslatesinstructions fromotherlayersofsoftwareintoelectricalsignalsthatthecomputerhardwarecanexecute.Youcanuse theSetupUtilityprogramtovieworchangethecongurationsettingsofyourcomputer.SeeChapter7 “UsingtheSetupUtilityprogram”onpage65

Yourcomputersystemboardhasamodulecalledelectricallyerasableprogrammableread-onlymemory (EEPROM,alsoreferredtoasashmemory).Y oucaneasilyupdatethePOST,theBIOS,andtheSetup Utilityprogrambystartingyourcomputerwithasystem-program-updatediscorrunningaspecialupdate programfromyouroperatingsystem.

LenovomightmakechangesandenhancementstothePOSTandBIOS.Whenupdatesarereleased,they areavailableasdownloadablelesontheLenovoWebsiteathttp://www.lenovo.com.Instructionsforusing thePOSTandBIOSupdatesareavailableinaTXTlethatisincludedwiththeupdateles.Formost models,youcandownloadeitheranupdateprogramtocreateasystem-program-updatediscoranupdate programthatcanberunfromtheoperatingsystem.

fordetailedinformation.

Updating(ashing)theBIOSfromadisc

Thissectionprovidesinstructionsonhowtoupdate(ash)theBIOSfromadisc.

Note:Y oucandownloadaself-startingbootablediscimage(knownasanISOimage)withthesystem programupdatestocreateasystem-program-updatedisc.Goto: http://www.lenovo.com/support

Toupdate(ash)theBIOSfromadisc,dothefollowing:

1.T urnoffyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheStartupDevice Menuopens,releasetheF12key.

3.OntheStartupDeviceMenu,selectthedesiredopticaldriveasthestartupdevice.Then,insertthe discintothisopticaldriveandpressEnter.Theupdatebegins.

4.Whenpromptedtochangetheserialnumber,itissuggestedthatyoudonotmakethischangeby pressingN.However,ifyoudowanttochangetheserialnumber,pressY,thentypeintheserialnumber andpressEnter.

5.Whenpromptedtochangethemachinetypeandmodel,itissuggestedthatyoudonotmakethis changebypressingN.However,ifyoudowanttochangethemachinetypeandmodel,pressY,then typeinthemachinetypeandmodelandpressEnter.

6.Followtheinstructionsonthescreentocompletetheupdate.Aftertheupdateiscompleted,removethe discfromtheopticaldrive.

Updating(ashing)theBIOSfromyouroperatingsystem

Note:BecauseLenovomakesconstantimprovementstoitsWebsites,theWebpagecontentsaresubject

tochangewithoutnotice,includingthecontentsreferencedinthefollowingprocedure.

Toupdate(ash)theBIOSfromyouroperatingsystem,dothefollowing:

1.Gotohttp://www.lenovo.com/support.

2.Dothefollowingtolocatethedownloadablelesforyourmachinetype: a.IntheEnteraproductnumbereld,typeyourmachinetypeandclickGo. b.ClickDownloadsanddrivers. c.SelectBIOSfromtheReneresultsdrop-downlistboxtoeasilylocatealltheBIOSrelatedlinks. d.ClicktheBIOSupdatelink.

3.ClicktheTXTlethatcontainstheinstructionsforupdating(ashing)theBIOSfromyouroperating system.

4.Printtheseinstructions.Thisisveryimportantbecausetheseinstructionswillnotbedisplayedon thescreenafterthedownloadbegins.

5.Followtheprintedinstructionstodownload,extract,andinstalltheupdate.

RecoveringfromaPOST/BIOSupdatefailure

IfthepowertoyourcomputerisinterruptedwhilethePOSTandBIOSisbeingupdated,yourcomputer mightnotrestartcorrectly.Ifthishappens,performthefollowingproceduretorecoverfromthePOSTand BIOSupdatefailure.ThisprocedureiscommonlycalledBoot-blockRecovery.

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage32.

3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem board”onpage13.

4.RemoveanycablesthatimpedeaccesstotheClearCMOS/Recoveryjumper.

5.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and pin3).

6.ReconnectanycablesthatweredisconnectedandreinstallthePCIcardifremoved.

7.Reinstallthecomputercoverandreconnectthepowercordsforthecomputerandmonitortoelectrical outlets.See“Completingthepartsreplacement”onpage54.

8.T urnonthecomputerandtheninsertthePOSTandBIOSupdate(ashupdate)discintotheoptical drive.Waitafewminutes.Then,therecoverysessionbegins.Therecoverysessionwilltaketwoto threeminutes.Duringthistime,awarningmessagewillbedisplayedandnoactionisneededfromyou.

9.Aftertherecoverysessioniscompleted,therewillbenovideo,andyourcomputerwillautomatically turnoff.

10.Repeatstep1throughstep4.

11.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).

12.ReconnectanycablesthatweredisconnectedandreinstallthePCIcardifremoved.

13.Reinstallthecomputercoverandreconnectanycablesthatweredisconnected.

14.T urnonthecomputertorestarttheoperatingsystem.

72ThinkCentreEdgeUserGuide

Chapter9.Preventingproblems

Thischapterprovidesinformationthatcanhelpyouavoidcommonproblemsandkeepyourcomputer runningsmoothly.

Keepingyourcomputercurrent

Insomesituationsyoumaynditnecessarytohavethemostcurrentsoftwareprograms,devicedrivers,or operatingsystem.Thissectionexplainshowtogetthelatestupdatesforyourcomputer.

Selectanyofthefollowingtopics:

•“Gettingthelatestdevicedriversforyourcomputer”onpage73

•“Updatingyouroperatingsystem”onpage73

•“UsingSystemUpdate”onpage73

Gettingthelatestdevicedriversforyourcomputer

YoucandownloadandinstallupdateddevicedriversfromtheLenovoWebsitebydoingthefollowing:

Attention:DonotdownloadupdateddevicedriversfromtheWindowsUpdateWebsite.Thedevice driversprovidedontheWindowsWebsitehavenotbeentestedbyLenovoandusingthemmightcause unexpectedproblems.ObtainupdateddevicedriversfromLenovo.

1.Gotohttp://www.lenovo.com/support.

2.ClickDownload&Drivers.

3.Selectthemachinetypeofyourcomputerfromthemachinetypelist.

4.Clickthecategoryofdeviceforwhichyouneedthedevicedriver.

5.Clicktheappropriatedevicedriver.

6.Downloadandinstallthedevicedriver.

Updatingyouroperatingsystem

MicrosoftmakesupdatesavailableforthevariousWindowsoperatingsystemsthroughtheMicrosoft WindowsUpdateWebsite.TheWebsiteautomaticallydetermineswhatWindowsupdatesareavailablefor yourspeciccomputerandliststhoseupdatesonly.Updatescouldincludesecurityxes,newversionsof Windowscomponents(suchasMediaPlayer),xestootherportionsoftheWindowsoperatingsystem, orenhancements.

Attention:DonotdownloadupdateddevicedriversfromtheWindowsWebsite.Thedevicedrivers providedontheWindowsWebsitehavenotbeentestedbyLenovoandusingthemmightcauseunexpected problems.ObtainupdateddevicedriversfromLenovo.See“Gettingthelatestdevicedriversforyour computer”onpage73

ToaccesstheMicrosoftWindowsUpdatesite,dothefollowing:

1.Gotohttp://windowsupdate.microsoft.com/.

2.Followtheinstructionsonthescreen.

formoreinformation.

UsingSystemUpdate

TheSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-date.Updatepackages arestoredonLenovoserversandcanbedownloadedfromtheLenovoSupportWebsite.Updatepackages

cancontainapplications,devicedrivers,BIOSashes,orsoftwareupdates.WhentheSystemUpdate programconnectstotheLenovoSupportWebsite,theSystemUpdateprogramautomaticallyrecognizes themachinetypeandmodelofyourcomputer,theinstalledoperatingsystem,andthelanguageofthe operatingsystemtodeterminewhatupdatesareavailableforyourcomputer.TheSystemUpdateprogram thendisplaysalistofupdatepackagesandcategorizeseachupdateascritical,recommended,and optionaltohelpyouunderstandtheimportance.Youhavecompletecontrolofwhichupdatestodownload andinstall.Afteryouselecttheupdatepackagesyouwant,theSystemUpdateprogramautomatically downloadsandinstallstheupdateswithoutanyfurtherinterventionfromyou.

TheSystemUpdateprogramispreinstalledonmostLenovocomputersandisreadytorun.Theonly prerequisiteisanactiveInternetconnection.Y oucanstarttheprogrammanually,oryoucanusethe schedulefeaturetoenabletheprogramtosearchforupdatesautomaticallyatspeciedintervals.Youalso canpredenescheduledupdatestosearchbyseverity(criticalupdates,criticalandrecommendedupdates, orallupdates)sothelistyouchoosefromcontainsonlythoseupdatetypesthatareofinteresttoyou.

IftheSystemUpdateprogramcamewithyourcomputer,youcanopenitbycompletingthefollowing procedure:

1.ClickStart➙LenovoThinkVantageT ools.

2.Double-clickUpdateandDrivers.

IftheSystemUpdateprogramisnotcurrentlyinstalledonyourcomputer,youcandownloaditfromthe LenovoSupportWebsiteathttp://www.lenovo.com/support.

Cleaningandmaintenance

Withappropriatecareandmaintenanceyourcomputerwillserveyoureliably.Thefollowingtopicsoffer informationtohelpyoukeepyourcomputerintopworkingorder.

•“Basics”onpage74

•“Cleaningyourcomputer”onpage75

–“Computer”onpage75 –“Keyboard”onpage75 –“Opticalmouse”onpage75 –“Displayscreen”onpage75

•“Goodmaintenancepractices”onpage76

Basics

Herearesomebasicpointsaboutkeepingyourcomputerfunctioningproperly:

•Keepyourcomputerinaclean,dryenvironment.Makesureitrestsonaat,steadysurface.

•Donotplaceitemsontopofthemonitororcoveranyoftheventsinthemonitororcomputer.These ventsprovideairowtokeepyourcomputerfromoverheating.

•Keepfoodanddrinksawayfromallpartsofyourcomputer.Foodparticlesandspillsmightmakethe keyboardandmousestickandunusable.

•Donotgetthepowerswitchesorothercontrolswet.Moisturecandamagethesepartsandcausean electricalhazard.

•Alwaysdisconnectapowercordbygraspingtheplug,butnotthecord.

74ThinkCentreEdgeUserGuide

Cleaningyourcomputer

Itisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-free operation.

CAUTION: Besuretoturnoffthecomputerandmonitorpowerswitchesbeforecleaningthecomputerand monitorscreen.

Computer

Useonlymildcleaningsolutionsandadampclothtocleanthepaintedsurfacesofthecomputer.

Keyboard

Tocleanyourcomputerkeyboard,dothefollowing:

1.Applysomeisopropylrubbingalcoholtoasoft,dust-freecloth.

2.Wipeeachkeytopsurfacewiththecloth.Wipethekeysonebyone;ifyouwipeseveralkeysatatime, theclothmayhookontoanadjacentkeyandpossiblydamageit.Makesurethatnoliquiddripsonto orbetweenthekeys.

3.T oremoveanycrumbsordustfrombeneaththekeys,youcanuseacamerablowerwithabrush orcoolairfromahairdryer.

Note:Avoidsprayingcleanerdirectlyontothedisplayorthekeyboard.

Opticalmouse

Thissectionprovidesinstructionsonhowtocleananopticalmouse.

Anopticalmouseusesalight-emittingdiode(LED)andanopticalsensortonavigatethepointer.Ifthe pointeronthescreendoesnotmovesmoothlywiththeopticalmouse,youmightneedtocleanthemouse.

Tocleananopticalmouse,dothefollowing:

1.T urnoffyourcomputer.

2.Disconnectthemousecablefromthecomputer.

3.T urnthemouseupsidedowntocheckthelens. a.Ifthereisasmudgeonthelens,gentlycleantheareawithaplaincotton-tippedswab. b.Ifthereisdebrisinthelens,gentlyblowthedebrisawayfromthearea.

4.Checkthesurfaceonwhichyouareusingthemouse.Ifyouhaveaveryintricatepictureorpattern beneaththemouse,itmaybedifcultforthedigitalsignalprocessor(DSP)todeterminechanges inthemouseposition.

5.Reconnectthemousecabletothecomputer.

6.T urnyourcomputerbackon.

Displayscreen

Dustbuildupcompoundsproblemsassociatedwithglare.Remembertocleanyourmonitorscreen periodically.See“Cleaningaat-panelmonitorsurface”onpage75or“Cleaningaglass-screensurface” onpage76.

Cleaningaat-panelmonitorsurface

Ifyouhaveaat-panelcomputerdisplaythathasaexiblelmsurface,dothefollowingtocleanthespecial surface.Wipeitgentlywithasoft,drycloth,orblowonthescreentoremovegritandotherlooseparticles. ThenmoistenaclothwithLCDcleanerandwipethescreensurface.

Chapter9.Preventingproblems75

Manycomputersupplystorescarrythespecialcleaninguidsfordisplays.Usecleaninguidsdevelopedfor LCDdisplaysonly.Firstapplytheuidtoalint-free,softcloth,thencleantheLCDdisplay.Somecomputer supplystorescarrypre-moistenedtowelettesforLCDmaintenance.

Cleaningaglass-screensurface

Tocleanaglass-screensurface,wipeitgentlywithasoft,drycloth,orblowonthescreentoremovegritand otherlooseparticles.Thenuseasoftclothmoistenedwithanonabrasiveliquidglasscleaner.

Goodmaintenancepractices

Byperformingafewgoodmaintenancepractices,youcanmaintaingoodcomputerperformance,protect yourdata,andbepreparedincaseofacomputerfailure.

•Emptyyourrecyclebinonaregularbasis.

•RuntheWindowsDiskDefragmenterprogramoccasionallytopreventperformanceproblemscausedby anexcessivenumberoffragmentedles.

•CleanoutyourInbox,SentItems,andDeletedItemsfoldersinyoure-mailapplicationonaregularbasis.

•Makebackupcopiesofcriticaldataonremovablemediamemoryatregularintervalsandstorethe removablemediainasafelocation.Thefrequencyofmakingbackupcopiesdependsonhowcriticalthe dataistoyouoryourbusiness.Lenovomakesanumberofremovable-mediastoragedevicesavailable asoptions,suchasCD-RWdrivesandrecordableDVDdrives.

•Backupyourentireharddiskdriveonaregularbasis.

•Keepyourcomputersoftwareup-to-date.See“Keepingyourcomputercurrent”onpage73 information.

•Keepalogbook.Entriesmightincludemajorsoftwareorhardwarechanges,device-driverupdates, intermittentproblemsandwhatyoudidtoresolvethem,andanyminorissuesyoumighthave experienced.AlogbookcanhelpyouoraLenovotechniciandetermineifaproblemisrelatedtochange inhardware,changeinsoftware,orsomeotheractionthatmighthavetakenplace.

•CreateProductRecoverydiscs.See“Creatingandusingrecoverymedia”onpage57 aboutusingProductRecoverydiscstorestoretheharddiskdrivetothefactorydefaultsettings.

•Createrescuemedia.See“Creatingandusingarescuemedium”onpage60formoreinformationabout usingaRescuemediumsuchasaCDorDVDtorecoverfromfailuresthatpreventyoufromgaining accesstotheWindowsenvironmentortheRescueandRecoveryworkspaceonyourharddiskdrive.

formoreinformation

formore

Movingyourcomputer

Takethefollowingprecautionsbeforemovingyourcomputer.

1.Backupalllesanddatafromtheharddiskdrive.Thereareavarietyofbackupprogramsavailable commercially.Youroperatingsystemalsomighthaveabackupprogramthatyoucanuse.Lenovo providestheRescueandRecoveryprogramtohelpyoubackupandrestoredata.See“Performing backupandrecoveryoperations”onpage58formoreinformation.

2.Removeallmedia(diskettes,compactdiscs,tapes,andsoon)fromthedrives.

3.T urnoffthecomputerandallattacheddevices.Yourharddiskdriveautomaticallyparkstheread/write headinanondataarea.Thispreventsdamagetotheharddiskdrive.

4.Unplugthepowercordsfromelectricaloutlets.

5.Disconnectcommunicationcables,suchasmodemornetworkcables,fromtheoutletsrst,andthen disconnecttheotherendsfromthecomputer.

6.Notewhereanyremainingcablesareattachedtothecomputer;then,removethem.

7.Ifyousavedtheoriginalshippingcartonsandpackingmaterials,usethemtopacktheunits.Ifyouare usingdifferentcartons,cushiontheunitstoavoiddamage.

76ThinkCentreEdgeUserGuide

Chapter10.Troubleshootinganddiagnostics

Thischapterdescribessomebasictroubleshootinganddiagnosticprograms.Ifyourcomputerproblem isnotdescribedhere,seeChapter11“Gettinginformation,help,andservice”onpage97 troubleshootingresources.

Basictroubleshooting

Thefollowingtableprovidesinformationtohelpyoutroubleshootyourcomputerproblems.

Note:Ifyoucannotcorrecttheproblem,havethecomputerserviced.Foralistofserviceandsupport telephonenumbers,refertotheThinkCentreEdgeSafetyandWarrantyGuidethatcomeswithyourcomputer orgototheLenovoSupportWebsiteathttp://www.lenovo.com/support/phone.

SymptomAction

Thecomputerdoesnotstart whenyoupressthepower switch.

Themonitorscreenisblank.

Thekeyboarddoesnotwork.

Themousedoesnotwork.

Verifythat:

•Thepowercordiscorrectlyconnectedtotherearofthecomputerandtoa workingelectricaloutlet.

•Ifyourcomputerhasasecondarypowerswitchontherearofthecomputer, makesurethatitisswitchedon.

•Thepowerindicatoronthefrontofthecomputerison.

•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor yourcountryorregion.

Verifythat:

•Themonitorsignalcableiscorrectlyconnectedtothemonitorandtothe appropriatemonitorconnectoronthecomputer.

•Themonitorpowercordiscorrectlyconnectedtothemonitorandtoaworking electricaloutlet.

•Themonitoristurnedonandthebrightnessandcontrastcontrolsareset correctly.

•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor yourcountryorregion.

•Ifyourcomputerhastwomonitorconnectors,besuretousetheconnector onthegraphicscard.

Verifythat:

•Thecomputeristurnedon.

•ThekeyboardissecurelyconnectedtoaUSBconnectoronthecomputer.

•Nokeysarestuck.

Verifythat:

•Thecomputeristurnedon.

•ThemouseissecurelyconnectedtoaUSBconnectoronthecomputer.

•Themouseisclean.Referto“Opticalmouse”onpage75

foradditional

forfurtherinformation.

SymptomAction

Theoperatingsystemdoesnot start.

TheSMCloginprompt disappearsbeforeyoulog onandthenablackscreen displays(forSMCcomputers only).

Thecomputerbeepsmultiple timesbeforetheoperating systemstarts.

Verifythat:

•Thestartupsequenceincludesthedevicewheretheoperatingsystemresides. Usually,theoperatingsystemisontheharddiskdrive.Formoreinformation, see“Selectingastartupdevice”onpage68

Note:ForSMCcomputers,youmightreceivetheerrormessage“Nooperating systemfound.PressF1torepeatbootsequence.”Inthiscase,press Ctrl+Alt+DeleteinsteadofF1toestablishaconnectiontothestorageareanetwork whereyouroperatingsystemisstored.Verifythattheusernameisnotlogged oninanotherlocation.

Verifythatyourcomputerdoesnotturnoffduetoinactivity.SMCwillautomatically turnoffaninactivecomputer.Ifyourcomputerturnsoffautomatically,turnonthe computerandlogon.Contactyouradministratorifyoucannotcorrecttheproblem.

Verifythatnokeysarestuck.

Troubleshootingprocedure

Usethefollowingprocedureasastartingpointfordiagnosingproblemsyouareexperiencingwithyour computer:

1.Verifythatthecablesforallattacheddevicesareconnectedcorrectlyandsecurely.

2.Verifythatallattacheddevicesthatrequireacpowerareconnectedtoproperlygrounded,functioning electricaloutlets.

3.VerifythatallattacheddevicesareenabledintheBIOSsettingsofyourcomputer.Formoreinformation aboutaccessingandchangingtheBIOSsettings,refertoyourChapter7“UsingtheSetupUtility program”onpage65.

4.Gotothe“T roubleshooting”onpage78andfollowtheinstructionsforthetypeofproblemyouare experiencing.IftheTroubleshootinginformationdoesnothelpyouresolveaproblem,continuewiththe nextstep.

5.T ryusingapreviouslycapturedcongurationtoseeifarecentchangetohardwareorsoftwaresettings hascausedaproblem.Beforerestoringapreviousconguration,captureyourcurrentcongurationin casetheoldercongurationsettingsdonotsolvetheproblemorhaveadverseaffects.T orestorea capturedconguration,clickStart➙ControlPanel➙SystemandSecurity➙System➙System Protection➙SystemRestore.Ifthisdoesnotcorrecttheproblem,continuewiththenextstep.

6.Runthediagnosticprograms.See“Diagnosticprograms”onpage93formoreinformation.

•Ifthediagnosticprogramsdetectahardwarefailure,contacttheLenovoCustomerSupportCenter.

SeeChapter11“Gettinginformation,help,andservice”onpage97

formoreinformation.

•Ifyouareunabletorunthediagnosticprograms,contacttheLenovoCustomerSupportCenter.See

Chapter11“Gettinginformation,help,andservice”onpage97formoreinformation.

•Ifthediagnosticprogramsdonotdetectahardwarefailure,continuewiththenextstep.

7.Useanantivirusprogramtoseeifyourcomputerhasbeeninfectedbyavirus.Iftheprogramdetectsa virus,removethevirus.

8.Ifnoneoftheseactionssolvetheproblem,seektechnicalassistance.SeeChapter11“Getting information,help,andservice”onpage97formoreinformation.

Troubleshooting

Usethetroubleshootinginformationtondsolutionstoproblemsthathavedenitesymptoms.

78ThinkCentreEdgeUserGuide

Ifthesymptomyourcomputerisexperiencingoccurredimmediatelyafteryouinstalledanewhardware optionornewsoftware,dothefollowingbeforereferringtothetroubleshootinginformation:

1.Removethenewhardwareoptionorsoftware.Ifyoumustremovethecomputercovertoremovea hardwareoption,makesureyoureviewandfollowtheelectricalsafetyinformationprovidedwithyour computer.Foryoursafety,donotoperatethecomputerwiththecoverremoved.

2.Runthediagnosticprogramstoensureyourcomputerisoperatingcorrectly.

3.Reinstallthenewhardwareoptionorsoftwarefollowingthemanufacturer'sinstructions.

Selecttheproblemyourcomputerisexperiencingfromthefollowinglist:

•“Audioproblems”onpage79

•“CDproblems”onpage80

•“DVDproblems”onpage81

•“Intermittentproblems”onpage83

•“Keyboard,mouse,orpointingdeviceproblems”onpage83

•“Monitorproblems”onpage85

•“Networkingproblems”onpage86

•“Optionproblems”onpage89

•“Performanceandlockupproblems”onpage90

•“Printerproblems”onpage91

•“Serialportproblems”onpage92

•“Softwareproblems”onpage92

•“USBproblems”onpage93

Audioproblems

Selectyoursymptomfromthefollowinglist:

•“NoaudioinWindows”onpage79

•“AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoadrive” onpage80

•“Soundcomesfromoneexternalspeakeronly”onpage80

•“NoaudioinDOSapplicationsorgames”onpage80

NoaudioinWindows

Symptom:NoaudioinWindows

Actions:

•IfyouareusingpoweredexternalspeakersthathaveanOn/Offcontrol,verifythattheOn/Offcontrolis settotheOnpositionandthespeakerpowercableisconnectedtoaproperlygrounded,functionalac electricaloutlet.

•Ifyourexternalspeakershaveavolumecontrol,verifythatthevolumecontrolisnotsettoolow.

•Double-clickthespeakericonintheWindowsnoticationarea.Amastervolume-controlwindowopens. VerifythattheMutesettingsarenotcheckedandnoneofthevolumesettingsissettoolow.

•Somemodelshaveafrontaudiopanelyoucanusetoadjustvolume.Ifyouhaveafrontaudiopanel, verifythatthevolumeisnotsettoolow.

•Verifythatyourexternalspeakers(andheadphones,ifused)areconnectedtothecorrectaudioconnector onthecomputer.Mostspeakercablesarecolor-codedtomatchtheconnector.

Chapter10.Troubleshootinganddiagnostics79

Note:Whenexternal-speakerorheadphonecablesareattachedtotheaudioconnector,theinternal speaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstalledinoneoftheexpansionslots, theaudiofunctionbuiltintothesystemboardisdisabled;usetheaudiojacksontheadapter.

•MakesurethattheprogramyouarerunningisdesignedforuseintheMicrosoftWindowsoperating system.IftheprogramisdesignedtoruninDOS,theprogramdoesnotusetheWindowssoundfeature andmustbeconguredtouseSoundBlasterProorSoundBlasteremulation.

•Verifythattheaudiodevicedriversarecorrectlyinstalled.SeeMicrosoftWindowshelpsystemformore information.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on page93 andservice”onpage97.

forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,

AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitis insertedintoadrive

Symptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoadrive

Action:See“CDproblems”onpage80.

Soundcomesfromoneexternalspeakeronly

Symptom:Soundcomesfromoneexternalspeakeronly.

Actions:

•Ensurethatthespeakercableisinsertedcompletelyintotheconnectoronthecomputer.

•Makesurethecablethatattachestheleftspeakertotherightspeakerissecurelyconnected.

•Double-clickthespeakericonintheWindowsnoticationarea.Amastervolume-controlwindowopens. VerifythattheBalancesettingsaresetcorrectly.

Iftheseactionsdonotcorrecttheproblem,youmighthaveafailingspeaker.Havethespeakerserviced.If youneedtechnicalassistance,seeChapter11“Gettinginformation,help,andservice”onpage97.

NoaudioinDOSapplicationsorgames

Symptom:NoaudioinDOSapplicationsorgames

Actions:

•MakesuretheDOSapplicationorgameisconguredtouseSoundBlasterProorSoundBlaster emulation.Refertothedocumentationthatcomeswiththeapplicationorgameforinstructionson settingsound-cardsettings.

•Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on page93 service”onpage97.

forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,and

CDproblems

Selectyoursymptomfromthefollowinglist:

•“AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoaCD drive”onpage81

•“ACDorDVDdoesnotwork”onpage81

•“Unabletouseastartable(bootable)recoverymedium,suchastheProductRecoveryCD,tostart yourcomputer”onpage81

80ThinkCentreEdgeUserGuide

AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitis insertedintoaCDdrive

Symptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedinto aCDdrive.

Actions:

•IfyouhavemultipleCDorDVDdrivesinstalled(oracombinationofCDandDVDdrives),tryinsertingthe discintotheotherdrive.Insomecases,onlyoneofthedrivesisconnectedtotheaudiosubsystem.

•IfyouareusingtheWindows7operatingsystem,followtheactionfor“ACDorDVDdoesnotwork” onpage81

Ifthisdoesnotcorrecttheproblem,followtheactionfor“ACDorDVDdoesnotwork”onpage81.

ACDorDVDdoesnotwork

Symptom:ACDorDVDdoesnotwork.

Actions:

•Verifythatthediscisinsertedcorrectly,withitslabelup.

•Makesurethatthediscyouareusingisclean.Toremovedustorngerprints,wipethedisccleanwitha softclothfromthecentertotheoutside.Wipingadiscinacircularmotionmightcauselossofdata.

•Verifythatthediscyouareusingisnotscratchedordamaged.Tryinsertinganotherdiscthatyouknow isgood.Ifyoucannotreadfromaknown-gooddisc,youmighthaveaproblemwithyourCDorDVD driveorthecablingtoyourCDorDVDdrive.Makesurethatthepowercableandsignalcableare securelyconnectedtothedrive.

Unabletouseastartable(bootable)recoverymedium,suchastheProductRecovery CD,tostartyourcomputer

Symptom:Unabletouseastartable(bootable)recoverymedium,suchastheProductRecoveryCD, tostartyourcomputer.

Action:MakesurethattheCDorDVDdriveisinthestartupsequencebeforetheharddiskdrive.Refer toyour“Selectingorchangingthestartupdevicesequence”onpage68forinformationonviewingand changingthestartupsequence.Notethatonsomemodelsthestartupsequenceispermanentlysetand cannotbechanged.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on page93 andservice”onpage97.

forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,

DVDproblems

Selectyoursymptomfromthefollowinglist:

•“BlackscreeninsteadofDVDvideo”onpage81

•“DVDmoviewillnotplay”onpage82

•“NoaudioorintermittentaudiowhileplayingDVDmovie”onpage82

•“Playbackisverysloworchoppy”onpage82

•“Invaliddiscornodiscfoundmessage”onpage82

BlackscreeninsteadofDVDvideo

Symptom:BlackscreeninsteadofDVDvideo

Chapter10.Troubleshootinganddiagnostics81

Actions:

•RestarttheDVDplayerprogram.

•Closeanyopenles,turnoffthecomputer,andthenrestartthecomputer.

•Tryalowerscreenresolutionorcolordepth.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on page93forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help, andservice”onpage97.

DVDmoviewillnotplay

Symptom:DVDmoviewillnotplay.

Actions:

•Makesurethatthediscsurfaceiscleanandnotscratched.

•Checkthediscorpackageforregionalcoding.Youmightneedtopurchaseadiscwithcodingfor theregionwhereyouareusingyourcomputer.

NoaudioorintermittentaudiowhileplayingDVDmovie

Symptom:NoaudioorintermittentaudiowhileplayingDVDmovie.

Actions:

•Checkthevolumecontrolsettingsonyourcomputerandonyourspeakers.

•Makesurethatthediscsurfaceiscleanandnotscratched.

•Checkallcableconnectionstoandfromthespeakers.

•UsetheDVDmenuforthevideotoselectadifferentaudiotrack.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on page93 andservice”onpage97.

forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,

Playbackisverysloworchoppy

Symptom:Playbackisverysloworchoppy.

Actions:

•Disableanybackgroundprograms,suchasAntiVirusorDesktopThemes.

•Ensurethatvideoresolutionissettolessthan1152x864.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on page93 andservice”onpage97.

forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,

Invaliddiscornodiscfoundmessage

Symptom:Invaliddiscornodiscfoundmessage

Actions:

82ThinkCentreEdgeUserGuide

•EnsurethataDVDdiscisinthedrivewiththeshinysideofthediscfacingdown.

•Ensurethatvideoresolutionissettolessthan1152x864.

•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,makesurethatthe DVDdiscisinthedrivelabeled“DVD”.

Intermittentproblems

Symptom:Aproblemoccursonlyoccasionallyandisdifculttorepeat.

Actions:

•Verifythatallcablesandcordsaresecurelyconnectedtothecomputerandattacheddevices.

•Verifythatwhenthecomputerison,thefangrillisnotblocked(thereisairowaroundthegrill),andthe fansareworking.Ifairowisblockedorthefansarenotworking,thecomputermightoverheat.

•IfSCSIdevicesareinstalled,verifythatthelastexternaldeviceineachSCSIchainisterminatedcorrectly. (SeeyourSCSIdocumentation.)

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on page93 andservice”onpage97

forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,

Keyboard,mouse,orpointingdeviceproblems

Selectyoursymptomfromthefollowinglist:

•“Allorsomekeysonthekeyboarddonotwork”onpage83

•“Themouseorpointingdevicedoesnotwork”onpage84

•“Thepointeronthescreendoesnotmovesmoothlywiththemouse”onpage84

•“Thengerprintreaderdoesnotwork”onpage84

•“Thewirelesskeyboarddoesnotwork”onpage84

Allorsomekeysonthekeyboarddonotwork

Symptom:Allorsomekeysonthekeyboarddonotwork.

Actions:

•Verifythatthekeyboardcableissecurelyconnectedtothecorrectconnectoronthecomputer.

•IfyouareusinganEnhancedPerformanceUSBkeyboardandoneormoreoftheRapidAccessbuttons aretheonlykeysthatarenotworking,thesebuttonsmighthavebeendisabledorhavenotbeenassigned toafunction.UsethehelpsystemintheEnhancedPerformanceCustomizationKeyboardprogramto helpdiagnoseproblemswiththeRapidAccessbuttons.

•OntheWindows7operatingsystem,dothefollowing:

1.ClickStart➙ControlPanel.

2.ClickHardwareandSound.

3.ClickDevicesandPrinters.

4.Double-clickUSBEnhancedPerformanceKeyboard.TheUSBEnhancedPerformanceKeyboard Customizationprogramstarts.

Chapter10.Troubleshootinganddiagnostics83

Iftheseactionsdonotcorrecttheproblem,havethecomputerandkeyboardserviced.SeeChapter11 “Gettinginformation,help,andservice”onpage97fordetails.

Themouseorpointingdevicedoesnotwork

Symptom:Themouseorpointingdevicedoesnotwork.

Actions:

•Verifythatthemouseorpointing-devicecableissecurelyattachedtothecorrectconnectoronthe computer.Dependingonthetypeofmouseyouhave,themousecablewillconnecttoeitherthe mouse,serial,orUSBconnector.SomekeyboardshaveintegratedUSBconnectorsthatcanbeused foraUSBmouseorpointingdevice.

•Verifythatthedevicedriversforthemouseorpointingdeviceareinstalledcorrectly.

•IfyouareusingaUSBkeyboardormouse,verifythattheUSBconnectorsareenabledintheBIOS settings.See“Enablingordisablingadevice”onpage67

Thepointeronthescreendoesnotmovesmoothlywiththemouse

Symptom:Thepointeronthescreendoesnotmovesmoothlywiththemouse.

Action:Erraticmovementofthemousepointerisgenerallycausedbyabuildupofdirt,oils,andother contaminantsontheballinsidethemouse.Cleanthemouse.See“Opticalmouse”onpage75for instructions.

Thengerprintreaderdoesnotwork

Symptom:Thengerprintreaderdoesnotwork.

Action:Thefollowingcouldcausethengerprintreadernottooperateproperly:

•Notenrollingyourngerprintcorrectly.

•Scratchingthesurfaceofthereaderwithahard,pointedobject.

•Scrapingthesurfaceofthereaderwithyournailoranythinghard.

•Usingortouchingthereaderwithadirtynger.

•Thesurfaceofyourngerisverydifferentfromwhenyouenrolledyourngerprint.

Thewirelesskeyboarddoesnotwork

Symptom:Thewirelesskeyboarddoesnotwork.

Action:IftheT ransceiverCommunicationsLEDisonandthewirelessKeyboarddoesnotwork,restartyour computer.Ifrestartingyourcomputerdoesnotsolvetheproblem,verifythatthefollowingconditionsaremet:

•Thebatteriesareproperlyinstalled.

•Thebatteriesstillretaintheircurrent.

•ThewirelessKeyboardislocatedlessthantenmetersawayfromthetransceiver.

•Thetransceiverisfullyinstalled.

Action:IftheT ransceiverCommunicationsLEDisnoton,reconnectthetransceiverandthekeyboard.

84ThinkCentreEdgeUserGuide

Monitorproblems

Note:Manymonitorshavestatus-indicatorlightsandbuilt-incontrolsforadjustingbrightness,contrast,

width,height,andotherpictureadjustments.However,thecontrolsvaryfrommonitortypetomonitortype. Forinformationaboutthestatuslightsandusingthecontrols,refertothedocumentationthatcomes withyourmonitor.

Selectyoursymptomfromthefollowinglist:

•“Wrongcharactersappearonthescreen”onpage85

•“Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiodofcomputer inactivity”onpage85

•“Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustartsomeapplication programs”onpage85

•“Theimageappearstobeickering”onpage85

•“Theimageisdiscolored”onpage86

Wrongcharactersappearonthescreen

Symptom:Wrongcharactersappearonthescreen.

Action:Havethecomputerserviced.Fordetails,seeChapter11“Gettinginformation,help,andservice” onpage97.

Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiod ofcomputerinactivity

Symptom:Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiodofcomputer inactivity.

Action:Thecomputerisprobablysetforenergysavingswiththepower-managementfeature.Ifthe power-managementfeatureisenabled,disablingitorchangingthesettingsmightsolvetheproblem.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on page93 andservice”onpage97

forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,

Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustart someapplicationprograms

Symptom:Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustartsome applicationprograms.

Actions:

•Makesurethemonitorsignalcableissecurelyconnectedtothemonitorandthemonitorconnectoron thecomputer.Aloosecablecancauseintermittentproblems.

•Verifythatthenecessarydevicedriversfortheapplicationprogramsareinstalled.Refertothe documentationfortheaffectedapplicationprogramtoseeifdevicedriversarerequired.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on page93 andservice”onpage97.

forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,

Theimageappearstobeickering

Symptom:Theimageappearstobeickering.

Chapter10.Troubleshootinganddiagnostics85

Actions:

•Themonitormightbeoperatinginalow-refreshratedisplaymode.Setthemonitortothehighest, noninterlacedrefreshratesupportedbyyourmonitorandthevideocontrollerinyourcomputer.

Attention:Usingaresolutionorrefreshratethatisnotsupportedbyyourmonitormightdamageit.Check thedocumentationthatcomeswithyourmonitortoverifythesupportedrefreshrates.

•Themonitormightbeaffectedbyinterferencefromnearbyequipment.Magneticeldsaroundother devices,suchastransformers,appliances,uorescentlights,andothermonitorsmightbecausingthe problem.Moveuorescentdesklightingoranyequipmentthatproducesmagneticeldsfartheraway fromthemonitor.Ifthisdoesnotcorrecttheproblem,dothefollowing:

1.T urnoffthemonitor.(Movingacolormonitorwhileitisturnedonmightcausescreendiscoloration.)

2.Adjusttheplacementofthemonitorandotherdevicessothattheyareatleast305mm(12inches) apart.

3.T urnonthemonitor.

•YoucanresettherefreshratethroughyouroperatingsystemControlPanel. OntheWindows7operatingsystem,clickStart➙ControlPanel➙HardwareandSound➙Adjust

screenresolution➙AdvancedSettings.ThenclicktheMonitortabandselectanewrefreshrate.

•Seeyouroperatingsystemdocumentationorhelpforfurtherinformationonmonitorsettings.

Iftheseactionsdonotcorrecttheproblem,yourmonitormightneedservice.SeeChapter11“Getting information,help,andservice”onpage97fordetails.

Theimageisdiscolored

Symptom:Theimageisdiscolored.

Action:Themonitormightbeaffectedbyinterferencefromnearbyequipment.Magneticeldsaroundother devices,suchastransformers,appliances,uorescentlights,andothermonitorsmightbecausingthe problem.Moveuorescentdesklightingoranyequipmentthatproducesmagneticeldsfurtherawayfrom themonitor.Ifthisdoesnotcorrecttheproblem,dothefollowing:

1.T urnoffthemonitor.(Movingacolormonitorwhileitisturnedonmightcausescreendiscoloration.)

2.Adjusttheplacementofthemonitorandotherdevicessothattheyareatleast305mm(12inches)apart.

3.T urnonthemonitor.

Iftheseactionsdonotcorrecttheproblem,yourmonitormightneedservice.SeeChapter11“Getting information,help,andservice”onpage97

fordetails.

Networkingproblems

Thefollowingarethemostcommonnetworkingproblems.Selectyournetworkingproblemfromthe followinglist:

•“Ethernetproblems”onpage86

•“AwirelessLANproblem”onpage88

•“AwirelessWANproblem”onpage88

•“Bluetoothproblems”onpage88

Formoreinformation,see“HelpandSupport”onpage97.

Ethernetproblems

ForEthernetproblems,selectyoursymptomfromthefollowinglist:

86ThinkCentreEdgeUserGuide

•“Yourcomputercannotconnecttothenetwork”onpage87

•“Theadapterstopsworkingfornoapparentreason”onpage87

•“IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,theconnectionfails orerrorsoccur”onpage88

•“IfyourcomputerisaGigabitEthernetmodel,itcannotconnecttothenetworkat1000Mbps.Instead, itconnectsat100Mbps”onpage88

Yourcomputercannotconnecttothenetwork

Symptom:Y ourcomputercannotconnecttothenetwork.

Actions:Makesurethat:

•Thecableisinstalledproperly. ThenetworkcablemustbesecurelyconnectedtoboththeEthernetconnectorofyourcomputerand

theRJ45connectorofthehub.Themaximumallowabledistancefromthecomputertohubis100 meters.Ifthecableisconnectedandthedistanceiswithinacceptablelimitsbuttheproblempersists,try adifferentcable.

•Thecableisinstalledproperly.

•Youareusingthecorrectdevicedriver. OntheWindows7operatingsystem,dothefollowing:

1.ClickStart➙ControlPanel.

2.ClickHardwareandSound.

3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconrmation,typethe passwordorprovideconrmation.

4.IfanexclamationmarkisdisplayednexttoanadapternameunderNetworkadapters,youmightnot usethecorrectdriverorthedriverisnotenabled.Toupdatethedriver,right-clickthehighlighted adapter.

5.ClickUpdateDriverSoftware,andthenfollowtheinstructionsonthescreen.

•Theswitchportandtheadapterhavethesameduplexsetting. Ifyouconguredtheadapterforfullduplex,makesuretheswitchportisalsoconguredforfullduplex.

Settingthewrongduplexmodecandegradeperformance,causedataloss,orresultinlostconnections.

•Youhaveinstalledallnetworkingsoftwarethatisnecessaryforyournetworkenvironment. CheckwithyourLANadministratorforthenecessarynetworkingsoftware.

Theadapterstopsworkingfornoapparentreason

Symptom:Theadapterstopsworkingfornoapparentreason.

Action:Thenetworkdriverlesmaybecorruptormissing.Updatethedriverbyreferringtothe“Solution” descriptionfortheproceduretomakesurethatthecorrectdevicedriverisinstalled.

TheWakeonLANfeatureisnotworking

Symptom:TheWakeonLAN(WOL)featureisnotworking.

Actions:

•MakesurethatWOLisenabledintheBIOSSetupUtilityprogram.

•Ifitis,checkwithyourLANadministratorforthenecessarysettings.

Chapter10.Troubleshootinganddiagnostics87

IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,theconnection failsorerrorsoccur

Symptom:IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,theconnection failsorerrorsoccur.

Actions:

•UseCategory5wiringandmakesurethatthenetworkcableissecurelyconnected.

•Connecttoa1000BASE-Thub/switch(not1000BASE-X).

IfyourcomputerisaGigabitEthernetmodel,itcannotconnecttothenetworkat1000Mbps.Instead, itconnectsat100Mbps

Symptom:IfyourcomputerisaGigabitEthernetmodel,itcannotconnecttothenetworkat1000Mbps. Instead,itconnectsat100Mbps.

Actions:

•Tryanothercable.

•Makesurethatthelinkpartnerissettoauto-negotiate.

•Makesurethattheswitchis802.3ab-compliant(gigabitovercopper).

AwirelessLANproblem

Symptom:Youcannotconnectusingthebuilt-inwirelessnetworkingcard.

Actions:

•MakesurethatyourwirelessLANdriveristhelatestversion.ChecktheWebsiteandverifythedriver versionsupportedbyAccessConnectionsisthelatestdocumentedinthereadmele.

•Makesurethatyourcomputeriswithinrangeofawirelessaccesspoint.

•Makesurethatthewirelessradioisenabledbydouble-clickingtheAccessConnectionsiconinthe Windowsnoticationarea.

Note:OntheWindows7operatingsystem,clickShowhiddeniconsintheWindowsnotication area.TheAccessConnectionsiconisdisplayed.Formoreinformationabouttheicon,seetheHelpin AccessConnections.

•CheckNetworkName(SSID),andyourencryptioninformation.UseAccessConnectionstoverifythis case-sensitiveinformation.

AwirelessWANproblem

Message:UnauthorizedWANcardispluggedin-PoweroffandremovetheWANcard.

Action:TheWANcardisnotsupportedonthiscomputer.Removeit.

Note:SomecomputermodelsdonothaveawirelessWAN.

Bluetoothproblems

ForBluetoothproblems,selectyoursymptomfromthefollowinglist:

•“SounddoesnotcomefromtheBluetoothheadphone”onpage89

•“PIMitemssentfromtheWindows7operatingsystemcannotbereceivedcorrectly”onpage89

88ThinkCentreEdgeUserGuide

Lenovo ThinkCentre 1852, ThinkCentre 1853, ThinkCentre 1855, ThinkCentre 3247, ThinkCentre 3248 User Guide [en, ar, bg, cs, da, de, el, es, fi, fr, he, hr, hu, it, ko, nl, pl, pt, ro, ru, sk, sl, sr, sv, th, tr, uk, zc, zh]

Specifications and Main Features

Frequently Asked Questions

User Manual

Importantsafetyinformation

Serviceandupgrades

Staticelectricityprevention

Powercordsandpoweradapters

Extensioncordsandrelateddevices

Plugsandoutlets

Externaldevices

Heatandproductventilation

Operatingenvironment

Modemsafetyinformation

Lasercompliancestatement

Powersupplystatement

Cleaningandmaintenance

Chapter1.Productoverview

Features

Softwareoverview

SoftwareprovidedbyLenovo

AdobeReader

Antivirussoftware

Locations

Locatingconnectorsontherearofyourcomputer

Locatingcomponents

Locatingpartsonthesystemboard

Locatinginternaldrives

Machinetypeandmodellabel

Chapter2.Usingyourcomputer

Frequentlyaskedquestions

Usingthekeyboard

UsingWindowsshortcutkeys

Usingthewheelmouse

Adjustingaudio

Aboutyourcomputeraudio

Settingthevolumefromthedesktop

SettingthevolumefromControlPanel

UsingCDsandDVDs

HandlingandstoringCDandDVDmedia

PlayingaCDorDVD

RecordingaCDorDVD

Chapter3.Youandyourcomputer

Accessibilityandcomfort

Arrangingyourworkspace

Comfort

Glareandlighting

Aircirculation

Electricaloutletsandcablelengths

RegisteryourcomputerwithLenovo

Movingyourcomputertoanothercountryorregion

Voltage-selectionswitch

Replacementpowercords

Chapter4.Security

Securityfeatures

Lockingthecomputercover

Attachinganintegratedcablelock

Usingpasswords

BIOSpasswords

Windowspasswords

Protectingdataagainstviruses

Chapter5.Installingorreplacinghardware

Handlingstatic-sensitivedevices

Installingorreplacinghardware

Installingexternaloptions

Removingthecomputercover

Removingandreinstallingthefrontbezel

InstallingorreplacingaPCIcard

Installingorreplacingamemorymodule

Replacingthebattery

Replacingtheprimaryharddiskdrive

Replacingtheopticaldrive

Replacingthepowersupplyassembly

Replacingtheheatsinkandfanassembly

Replacingthemicroprocessor

Replacingtherearfanassembly

ReplacingthefrontaudioandUSBassembly

Replacingthekeyboardormouse

Completingthepartsreplacement

Chapter6.Recoveryinformation