Lenovo T510, T510I, W510 User Manual

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ThinkPadT510,T510i,andW510 HardwareMaintenanceManual
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Note
Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformationunder AppendixA“Notices”onpage205.
FourthEdition
©CopyrightLenovo2009,2011.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration “GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.
(May2011)
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Contents
Aboutthismanual...........iii
Chapter1.Safetyinformation.....1
Generalsafety................1
Electricalsafety...............2
Safetyinspectionguide............3
Handlingdevicesthataresensitivetoelectrostatic
discharge..................3
Groundingrequirements............4
Safetynotices(multilingualtranslations)......4
Lasercompliancestatement(multilingual
translations)................17
Chapter2.Importantservice
information..............25
StrategyforreplacingFRUs.........25
Strategyforreplacingaharddiskdriveorsolid
statedrive...............26
Importantnoticeforreplacingasystem
board................26
Howtouseerrormessage........26
StrategyforreplacingFRUsforCTO,CMV,and
GAV...................26
Productdenition............26
FRUidenticationforCTO,CMV ,andGAV
products...............27
Chapter3.Generalcheckout.....29
Whattodorst..............29
Checkoutguide..............30
DiagnosticsusingPC-DoctorforDOS....30
LenovoThinkVantageToolbox(LenovoSystem
Toolbox)...............33
PC-DoctorforRescueandRecovery....34
FRUtests...............34
Powersystemcheckout...........35
Checkingtheacadapter.........35
Checkingoperationalcharging......36
Checkingthebatterypack........36
Checkingthebackupbattery.......37
Chapter4.Relatedservice
information..............39
RestoringthefactorycontentsbyusingRecovery
DiscSet.................39
Passwords................40
Power-onpassword...........40
Hard-diskpassword...........40
Supervisorpassword..........41
Howtoremovethepower-onpassword...41 Howtoremovethehard-diskpassword...41
Powermanagement............42
Screenblankmode...........42
Sleep(standby)mode..........42
Hibernationmode...........43
Symptom-to-FRUindex...........43
Numericerrorcodes..........44
Errormessages............48
Beepsymptoms............49
No-beepsymptoms...........50
LCD-relatedsymptoms.........50
Intermittentproblems..........50
Undeterminedproblems.........51
Chapter5.Installingandconguring
RAID..................53
SupportedRAIDcongurations........53
ConguringthesystemBIOStoenableembedded
SATARAIDfunctionality...........53
CreatingRAIDvolumes...........53
DeletingRAIDvolumes...........54
Chapter6.Statusindicators.....55
Chapter7.Fnkeycombinations...59
Chapter8.FRUreplacement
notices................63
Screwnotices...............63
Retainingserialnumbers...........64
Restoringtheserialnumberofthesystem
unit.................64
RetainingtheUUID...........65
ReadingorwritingtheECAinformation...65
Chapter9.Removingandreplacinga
FRU..................67
BeforeservicingThinkPadT510,T510i,and
W510..................68
1010Batterypack.............68
1020SerialUltrabayEnhanceddeviceortravel
bezel..................69
1030DIMMslotcover............70
1040DIMM(bottomslot)...........70
1050Harddiskdriveslotcover,harddiskdriveand HDDrubberrailsorsolidstatedriveandstorage
converter.................71
1060Keyboard..............73
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1070DIMM(upperslot)...........76
1080PCIExpressMiniCardforwirelessLAN..77 1090PCIExpressMiniCardforwirelessWAN..79
1100Keyboardbezelassembly........81
1110Bluetoothdaughtercard(BDC-2.1)....84
1120Backupbattery............85
1130SmartCardorContactlessSmartCardor
SmartCarddummyspacer..........86
1140Speakerassembly...........89
1150Thermalmodule............91
1160CPU................93
1170LCDunit...............94
1180Basecoverassembly..........97
1190I/Osubcard.............99
1200Systemboardassemblyandmagnesium
structureframe..............100
2010LCDbezelassembly..........104
2020LEDsubcard.............105
2030Integratedcamera...........106
2040LCDcable,cameracable,LCDpanel,and
hinges..................106
2050AntennakitandLCDrearcoverassembly..109
Chapter10.Locations.......111
Frontview................111
Rearview.................112
Bottomview...............113
Chapter11.Partslist........115
Overall..................116
LCDFRUs................169
Keyboard.................192
Miscellaneousparts............193
ACadapters...............195
Powercords...............195
Recoverydiscs..............196
WindowsXPProfessional(32bit)DVDs...196 WindowsVistaBusiness(32bit)DVDs...197 WindowsVistaHomeBasic(32bit)DVDs..198
Windows7HomeBasic(32bit)DVDs....198
Windows7HomePremium(32bit)DVDs..199 Windows7HomePremium(64bit)DVDs..200
Windows7Professional(32bit)DVDs....201
Windows7Professional(64bit)DVDs....202
Commonservicetools...........204
AppendixA.Notices........205
Trademarks................206
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Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad
ThinkPadT510andT510iMT4313,4314,4339,4349,4384,4484,and4873
ThinkPadW510MT4318,4319,4387,4389,4391,4875,and4876
Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.
Important:ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPad products.Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.
BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safetyinformation” onpage1
andChapter2“Importantserviceinformation”onpage25.
®
products.
©CopyrightLenovo2009,2011
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Chapter1.Safetyinformation

Thischapterpresentsfollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservice aThinkPadNotebook.
“Generalsafety”onpage1
“Electricalsafety”onpage2
“Safetyinspectionguide”onpage3
“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3
“Groundingrequirements”onpage4
“Safetynotices(multilingualtranslations)”onpage4
“Lasercompliancestatement(multilingualtranslations)”onpage17

Generalsafety

Followtheserulestoensuregeneralsafety:
•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.
•Whenliftinganyheavyobject:
1.Makesurethatyoucanstandsafelywithoutslipping.
2.Distributetheweightoftheobjectequallybetweenyourfeet.
3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.
4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthat
youthinkistooheavyforyou.
•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.
•Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnelare notinahazardousposition.
•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing themachine.
•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.
•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.
•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8 centimeters(3inches)fromtheend.
•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.
Attention:Metalobjectsaregoodelectricalconductors.
•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.
•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice thatiswornordefective.
•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.
•Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan louversorcoverthemwithlabelsorstickers.
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Electricalsafety

Observethefollowingruleswhenworkingonelectricalequipment.
Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoft materialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.Manycustomershave,near theirequipment,rubberoormatsthatcontainsmallconductiveberstodecreaseelectrostaticdischarges. Donotusethistypeofmattoprotectyourselffromelectricalshock.
•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.
•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.
•Disconnectallpowerbefore: –Performingamechanicalinspection –Workingnearpowersupplies –Removingorinstallingmainunits
•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer topower-offthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.
•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions: –Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.
Attention:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.
–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour
pocketorbehindyourback.
Attention:Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove rule,youmaypreventacurrentfrompassingthroughyourbody.
–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor
thattester.
–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas
metaloorstripsandmachineframes. Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;Instructionsforthese precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring highvoltages.
•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.
•Donotusewornorbrokentoolsandtesters.
Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.
•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors, nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.
•Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis conductive;suchtouchingcancausepersonalinjuryandmachinedamage.
•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating placesinamachine: –Powersupplyunits –Pumps –Blowersandfans –Motorgenerators –Similarunitstolistedabove Thispracticeensurescorrectgroundingoftheunits.
•Ifanelectricalaccidentoccurs: –Usecaution;donotbecomeavictimyourself. –Switchoffpower.
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–Sendanotherpersontogetmedicalaid.

Safetyinspectionguide

Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians frominjury.Thisguideaddressesonlythoseitems.Y oushouldusegoodjudgmenttoidentifypotential safetyhazardsduetoattachmentofnon- ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.
Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand whetheryoucancontinuewithoutrstcorrectingtheproblem.
Considertheseconditionsandthesafetyhazardstheypresent:
•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal electricalshock)
•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor
•Mechanicalhazards,suchaslooseormissinghardware
Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.
Checklist:
1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).
2.Poweroffthecomputer.Disconnectthepowercord.
3.Checkthepowercordfor:
a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground
continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.
b.Thepowercordshouldbethetypespeciedinthepartslist.
c.Insulationmustnotbefrayedorworn.
4.Checkforcrackedorbulgingbatteries.
5.Removethecover.
6.Checkforanyobviousnon-ThinkPadalterations.Usegoodjudgmentastothesafetyofany non-ThinkPadalterations.
7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,contamination,wateror otherliquids,orsignsofreorsmokedamage.
8.Checkforworn,frayed,orpinchedcables.
9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingdevicesthataresensitivetoelectrostaticdischarge

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto electrostaticdischarge(ESD.)ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects. ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe personhandlingthepartareallatthesamecharge.
Notes:
1.Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.
2.MakesurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.
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WhenhandlingESD-sensitiveparts:
•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.
•Avoidcontactwithotherpeople.
•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.
•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen youarewearingawriststrap.
•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen handlingESD-sensitivedevices.
•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic servicerequirement.
Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.
–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.
–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor
referencepoint.Y oucanusecoaxorconnector-outsideshellsonthesesystems.
–Usetheroundgroundprongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.

Safetynotices(multilingualtranslations)

Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:
•English
•Arabic
•BrazilianPortuguese
•French
•German
•Hebrew
•Japanese
•Korean
•Spanish
•TraditionalChinese
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Lasercompliancestatement(multilingualtranslations)

Thelasercompliancestatementsinthissectionareprovidedinthefollowinglanguages:
•English
•Arabic
•BrazilianPortuguese
•French
•German
•Hebrew
•Japanese
•Korean
•Spanish
•TraditionalChinese
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Chapter2.Importantserviceinformation

Thischapterpresentsfollowingimportantserviceinformationthatappliestoallmachinetypessupportedby thismanual:
“StrategyforreplacingFRUs”onpage25 –“Strategyforreplacingaharddiskdriveorsolidstatedrive”onpage26 –“Importantnoticeforreplacingasystemboard”onpage26 –“Howtouseerrormessage”onpage26
“StrategyforreplacingFRUsforCTO,CMV,andGAV”onpage26 –“Productdenition”onpage26 –“FRUidenticationforCTO,CMV,andGAVproducts”onpage27
Important:
AdvisecustomerstocontacttheLenovoCustomerSupportCenteriftheyneedanyassistancein obtainingorinstallinganysoftwarexes,drivers,andBIOSdownloads.TelephonenumbersforLenovo Supportareavailableat: http://www.lenovo.com/support/phone
•SystemDisassembly/ReassemblyvideosthatshowtheFRUremovalsorreplacementsfortheLenovo authorizedservicetechniciansareavailableinthefollowingsupportsite: http://www.lenovoservicetraining.com/ion/
•AdvisecustomerstocontacttheCustomerSupportCenterat800-426-7378iftheyneedassistancein obtainingorinstallinganysoftwarexes,drivers,andBIOSdownloads.
•CustomersinCanadashouldcalltheCustomerSupportCenterat800-565-3344forassistanceor downloadinformation.
®

StrategyforreplacingFRUs

Beforereplacingparts:
Makesurethatallsoftwarexes,drivers,andBIOSdownloadsareinstalledbeforereplacinganyFRUs listedinthismanual.
Afterasystemboardisreplaced,ensurethatthelatestBIOSisloadedtothesystemboardbefore completingtheserviceaction.
Todownloadsoftwarexes,drivers,andBIOS,doasfollows:
1.Gotohttp://www.lenovo.com/support
2.EntertheproductnumberofthecomputerorpressAuto-detectbuttononthescreen.
3.SelectDownloads&drivers.
4.Followthedirectionsonthescreenandinstallthenecessarysoftware.
UsethefollowingstrategytopreventunnecessaryexpenseforreplacingandservicingFRUs:
IfyouareinstructedtoreplaceaFRUbutthereplacementdoesnotcorrecttheproblem,reinstall theoriginalFRUbeforeyoucontinue.
•Somecomputershavebothaprocessorboardandasystemboard.Ifyouareinstructedtoreplaceeither theprocessorboardorthesystemboard,andreplacingoneofthemdoesnotcorrecttheproblem, reinstallthatboard,andthenreplacetheotherone.
©CopyrightLenovo2009,2011
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•IfanadapteroradeviceconsistsofmorethanoneFRU,anyoftheFRUsmaybethecauseoftheerror. Beforereplacingtheadapterordevice,removetheFRUs,onebyone,toseeifthesymptomschange. ReplaceonlytheFRUthatchangedthesymptoms.
Attention:Thesetupcongurationonthecomputeryouareservicingmayhavebeencustomized.Running AutomaticCongurationmayalterthesettings.Notethecurrentcongurationsettings(usingtheView Congurationoption);then,whenservicehasbeencompleted,verifythatthosesettingsremainineffect.

Strategyforreplacingaharddiskdriveorsolidstatedrive

Alwaystrytorunalow-levelformatbeforereplacingaharddiskdrive(HDD)orsolidstatedrive(SSD).This willcauseallcustomerdataontheharddiskorsolidstatedrivetobelost.Besurethatthecustomerhasa currentbackupofthedatabeforedoingthistask.
Attention:Thedrivestartupsequenceinthecomputeryouareservicingmayhavebeenchanged.Be extremelycarefulduringwriteoperationssuchascopying,saving,orformatting.Ifyouselectanincorrect drive,dataorprogramscanbeoverwritten.

Importantnoticeforreplacingasystemboard

Somecomponentsmountedonasystemboardareverysensitive.Improperhandlingofasystemboardcan causedamagetothosecomponents,andmaycauseasystemmalfunction.
Attention:Whenhandlingasystemboard:
•Donotdropasystemboardorapplyanyexcessiveforcetoit.
•Avoidroughhandlingofanykind.
•AvoidbendingasystemboardandhardpushingtopreventcrackingateachBGA(BallGridArray)chipset.

Howtouseerrormessage

Usetheerrorcodesdisplayedonthescreentodiagnosefailures.Ifmorethanoneerrorcodeisdisplayed, beginthediagnosiswiththersterrorcode.Whatevercausesthersterrorcodemayalsocausefalseerror codes.Ifnoerrorcodeisdisplayed,seewhethertheerrorsymptomislistedintheSymptom-to-FRU Indexforthecomputeryouareservicing.

StrategyforreplacingFRUsforCTO,CMV,andGAV

Productdenition
DynamicCongureToOrder(CTO)
ThisprovidestheabilityforacustomertocongureanIBM thiscongurationsenttofulllment,whereitisbuiltandshippeddirectlytothecustomer.Themachine label,ProductEntitlementWarehouse(PEW),eSupport,andtheHMMwillloadtheseproductsasthe4-digit MTand3-digitmodel,wheremodel=“CTO”(Example:1829-CTO).
CustomModelVariant(CMV)
ThisisauniquecongurationthathasbeennegotiatedbetweenIBMorLenovoandthecustomer.Aunique 4-digitMTand3-digitmodelisprovidedtothecustomertoplaceorders(Example:1829-W15).ACMV isaspecialbidoffering.Therefore,itisNOTgenerallyannounced.
•TheMTMportionofthemachinelabelisthe4-digitMTand3-digitmodel,wheremodel=“CTO” (Example:1829-CTO).ThePRODUCTIDportionofthemachinelabelisthe4-digitMTand3-digitCMV model(Example:1829-W15).
®
oraLenovosolutionfromaneSite,andhave
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•ThePEWrecordisthe4-digitMTand3-digitmodel,wheremodel=“CTO”(Example:1829-CTO).
•eSupportwillshowboththeCTOandCMVmachinetypemodels(Example:1829-CTOand1829-W15 willbefoundontheeSupportsite.)
•TheHMMwillhavethe4-digitMTand3-digitCTOmodelonly(Example:1829-CTO).Again,CMVsare custommodelsandarenotfoundintheHMM.
GeneralAnnounceVariant(GAV)
Thisisastandardmodel(xedconguration).GAVsareannouncedandofferedtoallcustomers.TheMTM portionofthemachinelabelisa4-digitMTand3-digitmodel,wheremodel=a“xedpartnumber”,not “CTO”(Example:1829-F1U).Also,PEW,eSupport,andtheHMMwilllisttheseproductsunderthesame xedmodelnumber.
FRUidenticationforCTO,CMV,andGAVproducts
TherearethreeinformationresourcestoidentifywhichFRUsareusedtosupportCTO,CMV,andGAV products.ThesesourcesarePEW,eSupport,andtheHMM.
UsingPEW
PEWistheprimarysourceforidentifyingFRUpartnumbersandFRUdescriptionsforthekeycommodities forCTO,CMVandGAVproductsataMT-serialnumberlevel.Anexampleofkeycommoditiesarehard diskdrives,systemboards,microprocessors,LiquidCrystalDisplays(LCDs),andmemory.
•Remember,allCTOandCMVproductsareloadedinPEWunderthe4-digitMTand3-digitmodel,where model=“CTO”(Example:1829-CTO).GAVsareloadedinPEWunderthe4-digitMTand3-digitmodel, wheremodel=a“xedpartnumber”,not“CTO”(Example:1829-F1U).
•PEWcanbeaccessedatthefollowingWebsite: http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY SelectWarrantylookup.InputtheMTandtheSerialnumberandthelistofkeycommoditieswillbe returnedinthePEWrecordunderCOMPONENTINFORMA TION.
UsingeSupport
ForKeyCommodities(Examples-harddiskdrive,systemboard,microprocessor,LCD,andmemory)
•eSupportcanbeusedtoviewthelistofkeycommoditiesbuiltinaparticularmachineserial(thisisthe samerecordfoundinPEW).
•eSupportcanbeaccessedatthefollowingWebsite:http://www.lenovo.com/support
•Toviewthekeycommodities,clickonPARTSINFORMA TION,thenP ARTSLOOKUP .Typeinthemodel typeandserialnumber.ThekeycommoditieswillbereturnedintheeSupportrecordunderPARTS SHIPPEDWITHYOURSYSTEM.
FortheRemainingFRUs(thecompletelistofFRUsattheMTModellevel)
•eSupportcanbeusedtoviewthecompletelistofFRUsforamachinetypeandmodel.
•ToviewthecompletelistofFRUs,typeinthemachinetypeandmodel(Example:1829-CTO)under QUICKPATH.Under“ViewbyDocumentType”selectPARTSINFORMA TION.Under“FilterbyCategory” selectSERVICEP ARTS.Under“PartsInformationbyDate”selectSYSTEMSERVICEPARTS.Thelistof servicepartsbydescription,withapplicablemachinetypemodelandFRUwillbedisplayed.
UsingtheHMM
ForKeyCommodities(Examples-harddiskdrive,systemboard,microprocessor,LCD,andmemory)
UsetheHMMasaback-uptoPEWandeSupporttoviewthecompletelistofFRUsattheMTModellevel.
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Chapter3.Generalcheckout

Thischapterpresentsfollowinginformation:
“Whattodorst”onpage29
“Checkoutguide”onpage30 –“DiagnosticsusingPC-DoctorforDOS”onpage30 –“LenovoThinkVantageToolbox(LenovoSystemT oolbox)”onpage33 –“PC-DoctorforRescueandRecovery”onpage34 –“FRUtests”onpage34
“Powersystemcheckout”onpage35
ThedescriptionsinthischapterapplytoanyThinkPadmodelthatsupportsthePC-Doctor diagnosticsprogram.Somedescriptionsmightnotapplytoyourparticularcomputer.
Beforeyougotothecheckoutguide,besuretoreadthefollowingimportantnotes.
Importantnotes:
Onlycertiedtrainedpersonnelshouldservicethecomputer.
BeforereplacinganyFRU,readtheentirepageonremovingandreplacingFRUs.
WhenyoureplaceFRUs,usenewnylon-coatedscrews.
Beextremelycarefulduringsuchwriteoperationsascopying,saving,orformatting.Drivesinthe computerthatyouareservicingsequencemighthavebeenaltered.Ifyouselectanincorrectdrive, dataorprogramsmightbeoverwritten.
ReplaceaFRUonlywithanotherFRUofthecorrectmodel.WhenyoureplaceaFRU,makesurethat themodelofthemachineandtheFRUpartnumberarecorrectbyreferringtotheFRUpartslist.
AFRUshouldnotbereplacedbecauseofasingle,unreproduciblefailure.Singlefailurescanoccur foravarietyofreasonsthathavenothingtodowithahardwaredefect,suchascosmicradiation, electrostaticdischarge,orsoftwareerrors.ConsiderreplacingaFRUonlywhenaproblemrecurs.Ifyou suspectthataFRUisdefective,cleartheerrorlogandrunthetestagain.Iftheerrordoesnotrecur,do notreplacetheFRU.
BecarefulnottoreplaceanondefectiveFRU.
®
forDOS
Whattodorst
WhenyoudoreturnaFRU,youmustincludethefollowinginformationinthepartsexchangeformor partsreturnformthatyouattachtoit:
•Nameandphonenumberofservicetechnician
•Dateofservice
•Dateonwhichthemachinefailed
•Dateofpurchase
•Failuresymptoms,errorcodesappearingonthedisplay,andbeepsymptoms
•ProcedureindexandpagenumberinwhichthefailingFRUwasdetected
•FailingFRUnameandpartnumber
•Machinetype,modelnumber,andserialnumber
•Customer'snameandaddress
Noteforwarranty:Duringthewarrantyperiod,thecustomermayberesponsibleforrepaircostsifthe computerdamagewascausedbymisuse,accident,modication,unsuitablephysicaloroperating environment,orimpropermaintenancebythecustomer.
©CopyrightLenovo2009,2011
29
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Followingisalistofsomecommonitemsthatarenotcoveredunderwarrantyandsomesymptomsthat mightindicatethatthesystemwassubjectedtostressbeyondnormaluse.
Beforecheckingproblemswiththecomputer,determinewhetherthedamageiscoveredunderthewarranty byreferringtothefollowinglist:
Thefollowingarenotcoveredunderwarranty:
•LCDpanelcrackedfromtheapplicationofexcessiveforceorfrombeingdropped
•Scratched(cosmetic)parts
•Distortion,deformation,ordiscolorationofthecosmeticparts
•Plasticparts,latches,pins,orconnectorsthathavebeencrackedorbrokenbyexcessiveforce
•Damagecausedbyliquidspilledintothesystem
•DamagecausedbytheimproperinsertionofaPCCardortheinstallationofanincompatiblecard
•Improperdiscinsertionoruseofanopticaldrive
•Diskettedrivedamagecausedbypressureonthediskettedrivecover,foreignmaterialinthedrive, ortheinsertionofadiskettewithmultiplelabels
•Damagedorbentdisketteejectbutton
•Fusesblownbyattachmentofanonsupporteddevice
•Forgottencomputerpassword(makingthecomputerunusable)
•Stickykeyscausedbyspillingaliquidontothekeyboard
•Useofanincorrectacadapteronlaptopproducts
Thefollowingsymptomsmightindicatedamagecausedbynonwarrantedactivities:
•Missingpartsmightbeasymptomofunauthorizedserviceormodication.
•Ifthespindleofaharddiskdrivebecomesnoisy,itmayhavebeensubjectedtoexcessiveforce, ordropped.

Checkoutguide

UsethefollowingproceduresasaguideinidentifyingandcorrectingproblemswiththeThinkPadNotebook.
Note:ThediagnostictestsareintendedtotestonlyThinkPadproducts.Theuseofnon- ThinkPadproducts, prototypecards,ormodiedoptionscanleadtofalseindicationsoferrorsandinvalidsystemresponses.
1.Identifythefailingsymptomsinasmuchdetailaspossible.
2.Verifythesymptoms.Trytore-createthefailurebyrunningthediagnostictestorbyrepeatingthe operation.

DiagnosticsusingPC-DoctorforDOS

TheThinkPadNotebookhasatestprogramcalledPC-DoctorforDOS(hereaftercalledPC-Doctor.)Youcan detecterrorsbyrunningthediagnosticstestincludedinPC-Doctor.
Note:PC-DoctorforDOSisavailableatthefollowingWebsite:http://www.lenovo.com/support
TocreatethePC-DoctordiagnosticCD,followtheinstructionsontheWebsite.
Forsomepossiblecongurationsofthecomputer,PC-Doctormightnotruncorrectly.Toavoidthisproblem, youneedtoinitializethecomputersetupbyuseoftheBIOSSetupUtilitybeforeyourunPC-Doctor.
ToenterBIOSSetupUtility,doasfollows:
1.T urnonthecomputer.
2.WhentheThinkPadlogocomesup,immediatelypressF1toentertheBIOSSetupUtility.
30ThinkPadT510,T510i,andW510HardwareMaintenanceManual
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Note:Ifasupervisorpasswordhasbeensetbythecustomer,BIOSSetupUtilitymenuappearsafterthe
passwordisentered.Y oucanstarttheBIOSSetupUtilitybypressingEnterinsteadofenteringthesupervisor password;however,youcannotchangetheparametersthatareprotectedbythesupervisorpassword.
OntheBIOSSetupUtilityscreen,pressF9,Enter,F10,andthenEnter.
Note:Whenyouinitializethecomputerconguration,somedevicesaredisabled,suchastheserialport.If youtestoneofthesedevices,youwillneedtoenableitbyusingCongurationutilityforDOS.Theutilityis availableonthefollowingWebsite: http://www.lenovo.com/support
PC-Doctorcannotbeusedtotestadevicethatisinthedockingstation,evenifthecomputersupportsthe dockingstation.TotestaUSBdevice,connectittotheUSBconnectorofthecomputer.
Testingthecomputer
Note:ThePC-DoctorforDOSCD-R/CD-RWdiscsupportsonlytestofinternalopticaldiscdrives(CD-RW, CD-RW/DVDCombo,andDVDMultidrives)onThinkPadcomputers.Itdoesnotsupporttestofanyoptical discdrivesconnectedthroughUSBdevices,PCcards,CardBuscards,orsimilar.TheUSBlimitationonly appliestotestingofthedevice.UsingabootablePC-DoctorforDOSCD/DVD,thesystemcanbestarted fromaUSBattachedopticaldrive.
Torunthetest,doasfollows:
1.T urnoffthecomputer.
2.Makesurethattheopticaldrivethatissupportedasastartupdeviceisinstalledonthecomputer.
3.T urnonthecomputer.Ifthecomputercannotbepoweredon,goto“Powersystemcheckout”on page35,andcheckthepowersources.
Ifanerrorcodeappears,goto“Symptom-to-FRUindex”onpage43.
4.WhentheThinkPadlogocomesup,immediatelypressF12toentertheBootMenu.
5.InsertthePC-DoctorCDintotheopticaldrive.
6.PresscursorkeystoselectA TAPICDx(x:0,1,...)andthenpressEnter.
7.Followtheinstructionsonthescreen.
8.ThemainpanelofPC-Doctorappears.
9.SelectDiagnosticswiththearrowkeys,andpressEnter.
Note:Youcanselectanitemnotonlywiththearrowkeys,butalsowiththeT rackPoint
®
InsteadofpressingEnter,clicktheleftbutton.
Apull-downmenuappears.(Itsexactformdependsonthemodel.)
Note:PC-Doctormenudoesnotmeantheformalsupportdevicelist.Someunsupporteddevicenames mayappearinthePC-Doctormenu.
Chapter3.Generalcheckout31
pointer.
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Diagnostics
Run Normal Test Run Quick Test CPU/Coprocessor Systemboard Video Adapter Fixed Disks Diskette Drives Other Devices Communication
Advanced Memory Tests
Interactive Tests Hardware Info Utility Quit F1=Help
PC-DOCTOR 2.0 Copyright 2008 PC-Doctor, Inc. All Rights Reserved.
Use the cursor keys and ESC to move in menus.Press ENTER to select.
Wireless LAN
Theoptionsonthetestmenuareasfollows:
DiagnosticsInteractiveTests
•RunNormalT est
•RunQuickT est
•CPU/Coprocessor
•Systemboard
•VideoAdapter
•FixedDisks
•DisketteDrives
•OtherDevices
•Keyboard
•Video
•InternalSpeaker
•Mouse
•Diskette
•SystemLoad
•OpticalDriveT est
•IntelWLANRadioTest
•Communication
•WirelessLAN
•AdvancedMemoryTests
Notes:
•IntheKeyboardtestinInteractiveT ests,theFnkeyshouldbehelddownforatleast2seconds;otherwise,it cannotbesensed.
VideoAdaptertestsupportsonlytheLCDdisplayontheThinkPadNotebook.Ifyouhaveanexternalmonitor attachedtoyourcomputer ,detachitbeforerunningPC-DoctorforDOS.
•T otestDigitalSignatureChip,thesecuritychipmustbesettoActive.
10.Runtheapplicablefunctiontest.
11.Followtheinstructionsonthescreen.Ifthereisaproblem,PC-Doctorshowsmessagesdescribingit.
12.T oexitthetest,selectQuit—ExitDiag.Tocancelthetest,pressEsc.
Note:AfterrunningPC-Doctor,checkthetimeanddateonthesystemandresetthemiftheyareincorrect.
DetectingsysteminformationwithPC-Doctor
PC-Doctorcandetectthefollowingsysteminformation:
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Hardware Info
•SystemConguration
•MemoryContents
•PhysicalDiskDrives
•LogicalDiskDrives
•VGAInformation
•IDEDriveInfo
•PCIInformation
•PNPISAInfo
•SMBIOSInfo
•VESALCDInfo
•HardwareEventsLog
Utility•RunExternalT ests
•SurfaceScanHardDisk
•BenchmarkSystem
•DOSShell
•TechSupportForm
•BatteryRundown
•ViewTestLog
•PrintLog
•SaveLog
•FullEraseHardDrive
•QuickEraseHardDrive

LenovoThinkVantageToolbox(LenovoSystemT oolbox)

LenovoThinkVantage
®
Toolbox(LenovoSystemT oolboxinWindows diagnosticprogramthatworksthroughtheWindowsoperatingsystem.Itenablesyoutoviewsymptomsof computerproblemsandsolutionsforthem,andincludesautomaticnoticationwhenactionisrequired, computingassistance,advanceddiagnostics,anddiagnostichistory.
®
®
Vista
andWindowsXP)isa
Note:ThelatestLenovoThinkVantageT oolbox(LenovoSystemT oolbox)isavailableatthefollowingWeb site:http://www.lenovo.com/support
ToinstallthelatestLenovoThinkVantageT oolbox(LenovoSystemToolbox)onthecomputer,followthe instructionsontheWebsite.
Torunthisprogram,doasfollows:
Windows7:
WhiletheWindowsoperatingsystemisrunning,presstheThinkVantagebutton.
Youcanalsorunthisprogramaseitherofthefollowing:
•ClickStartAllProgramsLenovoThinkVantageT oolsSystemHealthandDiagnostics.
•ClickStartControlPanelSystemandSecurityLenovo'sSystemHealthandDiagnostics
WindowsVistaandWindowsXP:
ClickStartAllProgramsLenovoServicesLenovoSystemToolbox.
Followtheinstructionsonthescreen.LenovoThinkVantageT oolbox(LenovoSystemToolbox)alsohas problemdeterminationaidsthatdeterminesoftwareandusageproblems.
Foradditionalinformationaboutthisprogram,seetheHelpfortheprogram.
Chapter3.Generalcheckout33
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PC-DoctorforRescueandRecovery

InsomemodelsofThinkPadNotebook,theRescueandRecovery®workspaceenablesyoutorunthe PC-Doctorprogramtotestthehardwarefeaturesofthecomputer.
Torunthetest,click“RunDiagnostics”ontheRescueandRecoverymainscreen.

FRUtests

ThefollowingtableshowsthetestforeachFRU.
Table1.FRUtests
FRUApplicabletest
Systemboard1.DiagnosticsCPU/Coprocessor
2.DiagnosticsSystemboard
3.IfthedockingstationortheportreplicatorisattachedtotheThinkPadNotebook, detachit.
4.Placethecomputeronahorizontalsurface,andrunDiagnosticsThinkPad
Devices➙HDDActiveProtectionT est.
Note:Donotapplyanyphysicalshocktothecomputerwhilethetestisrunning.
Power
LCDunit
Audio
SpeakerInteractiveT estsInternalSpeaker
Keyboard
Harddiskdriveorsolidstate drive
Diskettedrive1.DiagnosticsDisketteDrives
Opticaldrive1.DiagnosticsOtherDevicesOpticalDrive
Memory
Diagnostics➙ThinkPadDevices➙ACAdapter➙Battery1(Battery2)
1.DiagnosticsVideoAdapter
2.InteractiveTestsVideo
EntertheBIOSSetupUtilityandchangeSerialATA(SATA)settingtoCompatibility, andrunDiagnosticsOtherDeviceConexantAudio
Note:OnceAudiotestisdone,thenosoundisheardthistest.Inthiscase,turnoff andturnonthecomputer.Then,runthistestagain.
1.DiagnosticsSystemboardKeyboard
2.InteractiveTestsKeyboard
EntertheBIOSSetupUtilityandchangeSerialATA(SATA)settingtoCompatibility, andrunDiagnosticsFixedDisks
Youcanalsodiagnosethedrivewithoutstartinguptheoperatingsystem.T odiagnose thedrivefromtheBIOSSetupUtility,doasfollows:
1.Removeanydiskettefromthediskettedrive,andthenturnoffthecomputer.
2.Turnonthecomputer.
3.Whilethemessage,“Tointerruptnormalstartup,presstheblueThinkVangate button,”isdisplayedatthelowerleftofthescreen,pressF1toentertheBIOS SetupUtility.
4.Usingcursorkeys,selectHDDdiagnosticprogram.Pressenter.
5.Usingcursorkeys,selectMainharddiskdriveorUltrabayharddiskdrive.
6.PressEntertostartthediagnosticprogram.
2.InteractiveTestsDiskette
2.InteractiveTestsOpticalDriveT est
1.IftwoDIMMsareinstalled,removeoneofthemandrunDiagnosticsAdvanced MemoryT ests.
2.Iftheproblemdoesnotrecur,returntheDIMMtoitsplace,removetheotherone, andrunthetestagain.
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Table1.FRUtests(continued)
FRUApplicabletest
TrackPointorpointing device
TouchPad
IftheTrackPointdoesnotwork,checkthecongurationasspeciedintheBIOSSetup Utility.IftheT rackPointisdisabled,selectAutomatictoenableit.
AfteryouusetheT rackPoint,thepointermaydriftonthescreenforashorttime.This driftcanoccurwhenaslight,steadypressureisappliedtotheT rackPointpointer. Thissymptomisnotahardwareproblem.Ifthepointerstopsafterashorttime,no serviceactionisnecessary.
IfenablingtheT rackPointdoesnotcorrecttheproblem,continuewiththefollowing:
InteractiveTestsMouse
IftheTouchPaddoesnotwork,checkthecongurationasspeciedintheBIOSSetup Utility.IftheT ouchPadisdisabled,selectAutomatictoenableit.IfenablingtheT ouch Paddoesnotcorrecttheproblem,continuewiththefollowing:
InteractiveTestsMouse

Powersystemcheckout

Toverifyasymptom,dothefollowing:
1.T urnoffthecomputer.
2.Removethebatterypack.
3.Connecttheacadapter.
4.Checkthatpowerissuppliedwhenyouturnonthecomputer.
5.T urnoffthecomputer.
6.Disconnecttheacadapterandinstallthechargedbatterypack.
7.Checkthatthebatterypacksuppliespowerwhenyouturnonthecomputer.
Ifyoususpectapowerproblem,seetheappropriateoneofthefollowingpowersupplycheckouts:
“Checkingtheacadapter”onpage35
“Checkingoperationalcharging”onpage36
“Checkingthebatterypack”onpage36
“Checkingthebackupbattery”onpage37

Checkingtheacadapter

Youareherebecausethecomputerfailsonlywhentheacadapterisused.
•Ifthepowerproblemoccursonlywhenthedockingstationortheportreplicatorisused,replacethe dockingstationortheportreplicator.
•Ifthepower-onindicatordoesnotturnon,checkthepowercordoftheacadapterforcorrectcontinuity andinstallation.
•Ifthecomputerdoesnotchargeduringoperation,goto“Checkingoperationalcharging”onpage36.
Tochecktheacadapter,dothefollowing:
1.Unplugtheacadaptercablefromthecomputer.
2.Measuretheoutputvoltageattheplugoftheacadaptercable.Seethefollowinggure:
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Page 42
Pin
1
2
3
(20V)
1+20
20
3
Voltage(Vdc)
Ground
Note:Outputvoltageofpinno.2oftheacadaptermaydifferentfromtheoneyouareservicing.
3.Ifthevoltageisnotcorrect,replacetheacadapter.
4.Ifthevoltageisacceptable,dothefollowing:
•Replacethesystemboard.
•Iftheproblempersists,goto“FRUtests”onpage34
.
Note:Noisefromtheacadapterdoesnotalwaysindicateadefect.

Checkingoperationalcharging

Tocheckwhetherthebatterychargesproperlyduringoperation,useadischargedbatterypackorabattery packthathaslessthan50%ofthetotalpowerremainingwheninstalledinthecomputer.
Performoperationalcharging.Ifthebatterystatusindicatororicondoesnotturnon,removethebattery packandletitreturntoroomtemperature.Reinstallthebatterypack.Ifthechargeindicatororiconstilldoes notturnon,replacethebatterypack.
Ifthechargeindicatorstilldoesnotturnon,replacethesystemboard.Thenreinstallthebatterypack.Ifitis stillnotcharged,gotothenextsection.

Checkingthebatterypack

BatterychargingdoesnotstartuntilthePowerManagerBatteryGaugeshowsthatlessthan96%ofthe totalpowerremains;underthisconditionthebatterypackcanchargeto100%ofitscapacity.Thisprotects thebatterypackfrombeingoverchargedorfromhavingashortenedlife.
Tocheckyourbattery,moveyourcursortothePowerManagerBatteryGaugeiconintheicontrayofthe Windowstaskbarandwaitforamoment(butdonotclick),andthepercentageofbatterypowerremaining isdisplayed.Togetdetailedinformationaboutthebattery,double-clickthePowerManagerBattery Gaugeicon.
Note:Ifthebatterypackbecomeshot,itmaynotbeabletocharge.Removeitfromthecomputerandleave itatroomtemperatureforawhile.Afteritcoolsdown,reinstallandrechargeit.
Tocheckthebatterypack,dothefollowing:
1.Poweroffthecomputer.
2.Removethebatterypackandmeasurethevoltagebetweenbatteryterminals1(+)and7(-).Seethe followinggure:
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Terminal
1(+)
2(+)
3
4
5
6(-)
7(-)
1+0to+12.6
7
Voltage(Vdc)
Ground(-)
3.Ifthevoltageislessthan+11.0Vdc,thebatterypackhasbeendischarged.
Note:Rechargingwilltakeatleast3hours,eveniftheindicatordoesnotturnon.
Ifthevoltageisstilllessthan+11.0Vdcafterrecharging,replacethebattery.
4.Ifthevoltageismorethan+11.0Vdc,measuretheresistancebetweenbatteryterminals5and7. Theresistancemustbe4to30KΩ.Iftheresistanceisnotcorrect,replacethebatterypack.Ifthe resistanceiscorrect,replacethesystemboard.

Checkingthebackupbattery

Dothefollowing:
1.Poweroffthecomputer,andunplugtheacadapterfromit.
2.T urnthecomputerupsidedown.
3.Removethebatterypack(see“1010Batterypack”onpage68).
4.Removethebackupbattery(see“1120Backupbattery”onpage85).
5.Measurethevoltageofthebackupbattery.Seethefollowinggure.
Wire
Red+2.5to+3.2
Black
Voltage(Vdc)
Ground
•Ifthevoltageiscorrect,replacethesystemboard.
•Ifthevoltageisnotcorrect,replacethebackupbattery.
•Ifthebackupbatterydischargesquicklyafterreplacement,replacethesystemboard.
Chapter3.Generalcheckout37
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38ThinkPadT510,T510i,andW510HardwareMaintenanceManual
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Chapter4.Relatedserviceinformation

Thischapterpresentsfollowinginformation:
“RestoringthefactorycontentsbyusingRecoveryDiscSet”onpage39
“Passwords”onpage40
“Powermanagement”onpage42
“Symptom-to-FRUindex”onpage43
ServiceWebsite:
Whenthelatestmaintenancedisketteandthesystemprogramservicediskettebecomeavailable,they willbepostedonhttp://www.lenovo.com/support

RestoringthefactorycontentsbyusingRecoveryDiscSet

Whentheharddiskdriveorsolidstatedriveisreplacedbecauseofafailure,noproductrecoveryprogramis onthenewdrive.Inthiscase,youmustusetheRecoveryDiscSetforthecomputer.OrdertheRecovery DiscSetandthedriveatthesametimesothatyoucanrecoverthenewdrivewiththepre-installedsoftware whentheyarrive.Forinformationonwhichdiscstoorder,see“Recoverydiscs”onpage196
TherecoverydiscsetconsistsoftheuserinstructionsandthefollowingsetofDVDstorestorethecomputer totheoriginalfactoryconguration.
.
OperatingSystemRecoveryDisc(onedisc)
ApplicationsandDriversRecoveryDisc(oneor
morediscs)
SupplementalRecoveryDisc
Notes:
•YoumusthaveaDVDdrivetousetherecoverydiscs.IfyoudonothaveaninternalDVDdrive,you canuseanexternalUSBDVDdrive.
•Duringtherecoveryprocess,alldataonthedrivewillbedeleted.Ifpossible,copyanyimportantdata orpersonallesthatyouwanttokeepontoremovablemediaoranetworkdrivebeforeyoustartthe recoveryprocess.
Torestorethecomputertotheoriginalfactorycongurationusingtherecoverydiscset,dothefollowing:
Note:Recoverycantakeonetotwohourstocomplete.Thelengthoftimedependsonthemethodyouuse.Ifyou userecoverydiscs,therecoveryprocesswilltakeabouttwohours.
1.MaketheCD/DVDdrivetherststartupdeviceinthestartupsequenceusingthefollowingprocedure:
a.PressandholddowntheF1key,andthenturnonthecomputer.Whenthelogoscreenisdisplayed
orifyouhearrepeatingbeeps,releasetheF1key.TheSetupUtilityprogramopens.
b.UsethearrowkeystoselectStartupBoot.
c.SelecttheCD/DVDdriveasthe1stBootDevice.
2.InserttheOperatingSystemRecoveryDiscintotheDVDdrive.
ThisdiscrestorestheMicrosoft system.Usethisdisctostarttherecoveryprocess.
Thisdiscrestoresthepreinstalledapplicationsand driversonthecomputer.
Thisdisccontainsadditionalcontent,suchas updatestothesoftwarethatwaspreinstalledonthe computer.Notallrecoverydiscsetscomewitha SupplementalRecoveryDisc.
®
Windowsoperating
©CopyrightLenovo2009,2011
39
Page 46
3.PressF10tosavetheSetupUtilitycongurationchanges.Followtheinstructionsonthescreento begintherecoveryprocess.
4.SelectyourlanguageandclickNext.
5.Readthelicense.Ifyouagreewiththetermsandconditions,selectIacceptthesetermsand conditionsandthenclickNext.Ifyoudonotagreewiththetermsandconditions,followthe instructionsonthescreen.
6.ClickY esinthedisplayedwindowtobegintheoperatingsystemrecoveryprocess.
7.InserttheApplicationsandDriversRecoveryDiscwhenpromptedandthenclickOKtobeginthe applicationsanddriversrecoveryprocess.
8.IfyouhaveaSupplementalRecoveryDisc,insertitwhenpromptedandclickYes.Ifyoudonothavea SupplementalRecoveryDisc,clickNo.
9.Whenallofthedatahasbeencopiedfromthelastdiscinthesetandhasbeenprocessed,removethe discandrestartthecomputer.
Note:Therestoftherecoveryprocessisfullyautomatedandnoactionisrequiredbyyou.The computerwillrestartintotheMicrosoftWindowsdesktopseveraltimesandyoumightexperience periodswhennoactivityisapparentonthescreenforseveralminutesatatime.Thisisnormal.
10.Whentherecoveryprocessiscomplete,theSetUpWindowsscreenisdisplayed.Followthe instructionsonthescreentocompletetheWindowssetup.
11.AfteryouhavecompletedtheWindowssetup,youmightwanttorestoretheoriginalstartupsequence. StarttheSetupUtilityprogramandthenpressF9torestorethedefaultsettings.PressF10tosaveand exittheSetupUtility.
Note:Afterrestoringadrivetothefactorydefaultsettings,youmightneedtoreinstallsomedevicedrivers.

Passwords

AsmanyasthreepasswordsmaybeneededforanyThinkPadNotebook:thepower-onpassword(POP), thehard-diskpassword(HDP),andthesupervisorpassword(SVP).
Ifanyofthesepasswordshasbeenset,apromptforitappearsonthescreenwheneverthecomputeris turnedon.Thecomputerdoesnotstartuntilthepasswordisentered.
Note:IfonlyanSVPisinstalled,thepasswordpromptdoesnotappearwhentheoperatingsystemisbooted.

Power-onpassword

Apower-onpassword(POP)protectsthesystemfrombeingpoweredonbyanunauthorizedperson.The passwordmustbeenteredbeforeanoperatingsystemcanbebooted.ForhowtoremovethePOP ,see “Howtoremovethepower-onpassword”onpage41.

Hard-diskpassword

Therearetwohard-diskpasswords(HDPs):
•UserHDP—fortheuser
•MasterHDP—forthesystemadministrator,whocanuseittogetaccesstotheharddiskeveniftheuser haschangedtheuserHDP
Note:TherearetwomodesfortheHDP:UseronlyandMaster+User.TheMaster+Usermoderequires twoHDPs;thesystemadministratorentersbothinthesameoperation.Thesystemadministratorthen providestheuserHDPtothesystemuser.
Attention:IftheuserHDPhasbeenforgotten,checkwhetheramasterHDPhasbeenset.Ifithas,itcanbe usedforaccesstotheharddiskdrive.IfnomasterHDPisavailable,neitherLenovonorLenovoauthorized
40ThinkPadT510,T510i,andW510HardwareMaintenanceManual
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servicetechniciansprovideanyservicestoreseteithertheuserorthemasterHDP ,ortorecoverdatafrom theharddiskdrive.Theharddiskdrivecanbereplacedforascheduledfee.
ForhowtoremovethePOP ,see“Howtoremovethehard-diskpassword”onpage41.

Supervisorpassword

Asupervisorpassword(SVP)protectsthesysteminformationstoredintheBIOSSetupUtility.Theusermust entertheSVPinordertogetaccesstotheBIOSSetupUtilityandchangethesystemconguration.
Attention:IftheSVPhasbeenforgottenandcannotbemadeavailabletotheservicetechnician,thereisno serviceproceduretoresetthepassword.Thesystemboardmustbereplacedforascheduledfee.

Howtoremovethepower-onpassword

ToremoveaPOPthatyouhaveforgotten,dothefollowing:
(A)IfnoSVPhasbeenset:
1.T urnoffthecomputer.
2.Removethebatterypack.Forhowtoremovethebatterypack,see“1010Batterypack”onpage68.
3.Removethebackupbattery.Forhowtoremovethebackupbattery,see“1120Backupbattery”on page85.
4.T urnonthecomputerandwaituntilthePOSTends.AfterthePOSTends,thepasswordpromptdoes notappear.ThePOPhasbeenremoved.
5.Reinstallthebackupbatteryandthebatterypack.
(B)IfanSVPhasbeensetandisknownbytheservicetechnician:
1.T urnonthecomputer.
2.WhentheThinkPadlogocomesup,immediatelypressF1toenterBIOSSetupUtility.Formodels supportingthePassphrasefunction,pressF1whilethePOPiconisappearingonthescreen;thenenter thePOP .Fortheothermodels,enterthePOP .
Note:T ocheckwhethertheThinkPadNotebookyouareservicingsupportsthePassphrasefunction, entertheBIOSSetupUtilityandgotoSecurityPassword.IftheUsingPassphraseitemisdisplayed inthemenu,thisfunctionisavailableontheThinkPadNotebook.
3.SelectSecurity,usingthecursordirectionalkeystomovedownthemenu.
4.SelectPassword.
5.SelectPower-OnPassword.
6.T ypethecurrentSVPintheEnterCurrentPasswordeld.thenleavetheEnterNewPasswordeld blank,andpressEntertwice.
7.IntheChangeshavebeensavedwindow,pressEnter.
8.PressF10;then,intheSetupConrmationwindow,selectYes.

Howtoremovethehard-diskpassword

Attention:IfUseronlymodeisselectedandtheuserHDPhasbeenforgottenandcannotbemade
availabletotheservicetechnician,neitherLenovonorLenovoauthorizedservicetechniciansprovideany servicestoresettheuserHDPsortorecoverdatafromtheharddiskdrive.Theharddiskdrivecanbe replacedforascheduledfee.
ToremoveauserHDPthathasbeenforgotten,whentheSVPandthemasterHDPareknown,dothe following:
1.T urnonthecomputer.
Chapter4.Relatedserviceinformation41
Page 48
2.WhentheThinkPadlogocomesup,immediatelypressF1toenterBIOSSetupUtility.Formodels supportingthePassphrasefunction,pressF1whileHDPiconisappearingonthescreen;thenenterthe masterHDP .Fortheothermodels,enterthemasterHDP .
Note:T ocheckwhethertheThinkPadNotebookyouareservicingsupportsthePassphrasefunction, entertheBIOSSetupUtilityandgotoSecurityPassword.IfUsingPassphraseitemisdisplayed inthemenu,thisfunctionisavailableontheThinkPadNotebook.
3.SelectSecurity,usingthecursordirectionalkeystomovedownthemenu.
4.SelectPassword.
5.SelectHard-diskxpassword,wherexistheletteroftheharddiskdrive.Apop-upwindowopens.
6.SelectMasterHDP.
7.T ypethecurrentmasterHDPintheEnterCurrentPasswordeld.thenleavetheEnterNewPassword eldblank,andpressEntertwice.
8.PressF10.
9.SelectYesintheSetupCongurationwindow.BothuserHDPandmasterHDPwillhavebeenremoved.

Powermanagement

Toreducepowerconsumption,thecomputerhasthreepowermanagementmodes:screenblank,sleep (standbyinWindowsXP),andhibernation.

Screenblankmode

Ifthetimesetonthe“T urnoffmonitor”timerintheoperatingsystemexpires,theLCDbacklightturnsoff.
Toputthecomputerintoscreenblankmode,doasfollows:
1.PressFn+F3.Apanelforselectingapowerplan(inWindowsXP ,powerscheme)appears.
2.SelectPoweroffdisplay(keepcurrentpowerplan)(inWindowsXP ,keepcurrentpowerscheme).
Youcanalsoputthecomputerintoscreenblankmode,pressThinkVantagebuttonandusetheThinkVantage ProductivityCenter.
Note:IfthecomputerisaWindows7model,itdoesnotsupportThinkVantageProductivityCenter.
Toendscreenblankmodeandresumenormaloperation,pressanykey.

Sleep(standby)mode

Whenthecomputerenterssleep(standby)mode,thefollowingeventsoccurinadditiontowhatoccurs inscreenblankmode:
•TheLCDispoweredoff.
•Theharddiskdriveispoweredoff.
•TheCPUstops.
Toentersleep(standby)mode,pressFn+F4.
Note:YoucanchangetheactionoftheFn+F4keycombinationbychangingthesettingsinPowerManager.
Incertaincircumstances,thecomputergoesintosleep(standby)modeautomatically:
•Ifa“suspendtime”hasbeensetonthetimer,andtheuserdoesnotdoanyoperationwiththekeyboard, theT rackPoint,theharddisk,theparallelconnector,orthediskettedrivewithinthattime.
•Ifthebatteryindicatorblinksorange,indicatingthatthebatterypowerislow.
42ThinkPadT510,T510i,andW510HardwareMaintenanceManual
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Note:Evenifyoudonotsetthelow-batteryalarm,thechargeindicatornotiesyouwhenthebatteryislow,
andthenthecomputerentersthepower-savingmodeautomatically.
Tocausethecomputertoreturnfromsleep(standby)modeandresumeoperation,dooneofthefollowing:
•PresstheFnkey.
•OpentheLCDcover.
•Turnonthepowerswitch.
Also,ineitherofthefollowingevents,thecomputerautomaticallyreturnsfromsleep(standby)modeand resumesoperation:
•Theringindicator(RI)issignaledbyaserialdeviceoraPCCarddevice.(doesnotsupportthering
indicator(RI)resumebyPCCarddevice.)
•Thetimesetontheresumetimerelapses.
Note:Thecomputerdoesnotacceptanyinputimmediatelyafteritenterssleep(standby)mode.Waita fewsecondsbeforetakinganyactiontoreenteroperationmode.

Hibernationmode

Inhibernationmode,thefollowingoccurs:
•Thesystemstatus,RAM,VRAM,andsetupdataarestoredontheharddisk.
•Thesystemispoweredoff.
Note:Ifthecomputerentersthehibernationmodewhileitisdockedtothedockingstation,donotundockit beforeresumingnormaloperation.Ifyoudoundockitandthentrytoresumenormaloperation,youwillget anerrormessage,andyouwillhavetorestartthesystem.
Tocausethecomputertoenterhibernationmode,doanyofthefollowing:
•PresstheFn+F12keycombination.
•Ifyouhavedenedoneofthefollowingactionsastheeventthatcausesthesystemtogointohibernation mode,performthataction. –Closingthelid. –Pressingthepowerbutton. –PressingtheFn+F4keycombination.
Also,thecomputergoesintohibernationmodeautomaticallyineitherofthefollowingconditions:
•Ifa“hibernationtime”hasbeensetonthetimer,andiftheuserdoesnotdoanyoperationwiththe keyboard,theT rackPoint,theharddiskdrive,theparallelconnector,orthediskettedrivewithinthattime.
•Ifthetimerconditionsaresatisedinsuspendmode.
Whenthepoweristurnedon,thecomputerreturnsfromhibernationmodeandresumesoperation.The hibernationleinthebootrecordontheharddiskdriveisread,andsystemstatusisrestoredfromthe harddiskdrive.

Symptom-to-FRUindex

Thissectioncontainsfollowinginformation:
“Numericerrorcodes”onpage44
“Errormessages”onpage48
“Beepsymptoms”onpage49
“No-beepsymptoms”onpage50
“LCD-relatedsymptoms”onpage50
Chapter4.Relatedserviceinformation43
Page 50
“Intermittentproblems”onpage50
“Undeterminedproblems”onpage51
Thesymptom-to-FRUindexinthissectionlistssymptomsanderrorsandtheirpossiblecauses.Themost likelycauseislistedrst,inboldfacetype.
Note:DotheFRUreplacementorotheractionsinthesequenceshowninthecolumnheaded“FRUor action,insequence.”IfreplacingaFRUdoesnotsolvetheproblem,puttheoriginalpartbackinthe computer.DonotreplaceanondefectiveFRU.
Thisindexcanalsohelpyoudetermine,duringregularservicing,whatFRUsarelikelytoneedtobe replacednext.
AnumericerrorisdisplayedforeacherrordetectedinPOSTorsystemoperation.Inthedisplays,ncan beanynumber.
Ifnonumericcodeisdisplayed,checkthenarrativedescriptionsofsymptoms.Ifthesymptomisnot describedthere,goto“Intermittentproblems”onpage50
.
Note:ForadevicenotsupportedbydiagnosticcodesintheThinkPadNotebooks,seethemanualfor thatdevice.

Numericerrorcodes

Table2.Numericerrorcodes
Symptomorerror
0175
BadCRC1,stopPOSTtask—TheEEPROMchecksumis notcorrect.
0176
SystemSecurity—Thesystemhasbeentamperedwith.
0177
BadSVPdata,stopPOSTtask—Thechecksumofthe supervisorpasswordintheEEPROMisnotcorrect.
0182
BadCRC2.EnterBIOSSetupandloadSetup defaults.—ThechecksumoftheCRS2settinginthe EEPROMisnotcorrect.
0185
Badstartupsequencesettings.EnterBIOSSetupand loadSetupdefaults.
0187
EAIAdataaccesserror—TheaccesstoEEPROMisfailed.
0188
InvalidRFIDSerializationInformationArea.
0189
InvalidRFIDcongurationinformationarea—The EEPROMchecksumisnotcorrect.
0190
Criticallow-batteryerror
FRUoraction,insequence
Systemboard.
1.RunBIOSSetupUtility,andsavethecurrent settingbypressingF10.
2.Systemboard.
Systemboard.
1.RunBIOSSetupUtility.PressF9,andEnterto loadthedefaultsetting.Thensavethecurrent settingbypressingF10.
2.Systemboard.
1.RunBIOSSetupUtility.PressF9,andEnterto
loadthedefaultsetting.Thensavethecurrent settingbypressingF10.
Systemboard.
Systemboard.
Systemboard.
1.Chargethebatterypack.
2.Batterypack.
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Table2.Numericerrorcodes(continued)
Symptomorerror
0191
SystemSecurity—InvalidRemoteChangerequested.
0192
SystemSecurity—EmbeddedSecurityhardwaretamper detected.
0193
RFantennahasbeenremoved
0194
Thecomputerhasbeencarriedthroughasecuritygate
0195
Securityhardwaretamperdetected
0196
Securityhardwareremoved
0197
Invalidremotechangerequested.
0199
SystemSecurity—Securitypasswordretrycount exceeded.
01C8
Twoormoremodemdevicesarefound.Removeallbut oneofthem.Press<Esc>tocontinue.
01C9
TwoormoreEthernetdevicesarefound.Removeallbut oneofthem.Press<Esc>tocontinue.
01C9
MorethanoneEthernetdevicesarefound.Removeone ofthem.Press<Esc>tocontinue.
01CA
MorethanoneWirelessLANdevicesarefound.Remove oneofthem.
0200
Harddiskerror—Theharddiskisnotworking.
021x
Keyboarderror.
0220
Monitortypeerror—Monitortypedoesnotmatchtheone speciedinCMOS.
0230
ShadowRAMerror—ShadowRAMfailsatoffsetnnnn.
FRUoraction,insequence
1.RunBIOSSetupUtility,andthensavecurrent settingbypressingF10.
2.Systemboard.
Systemboard.
Enterthesupervisorpassword.
Enterthesupervisorpassword.
1.EnterBIOSSetupUtilitybyenteringsupervisor password,andselectPassword➙SecurityChip ClearSecurityChiptoclearthiserror.
2.Securitychip.
3.Systemboard.
1.EnterBIOSSetupUtilitybyenteringsupervisor
password,andselectPasswordSecurityChipClearSecurityChiptoclearthiserror.
2.Securitychip.
3.Systemboard.
Theremotecongurationforthesecuritychiphas failed.Conrmtheoperationandtryagain.
1.RunBIOSSetupUtility,andthensavethecurrent settingbypressingF10.
2.Systemboard.
1.RemoveeitheraMini-PCICardoramodem
daughtercard.Otherwise,pressEsctoignore thewarningmessage.
2.Systemboard.
1.RemoveeitheraMiniPCIEthernetcardoran
Ethernetdaughtercard.Otherwise,pressEscto ignorethewarningmessage.
2.Systemboard.
1.RemovetheEthernetdevicethatyouinstalled;or
pressEsctoignorethewarningmessage.
2.Systemboard.
1.RemovethewirelessLANdevicethatyou installed.
2.Systemboard.
1.Reseattheharddiskdrive.
2.LoadSetupDefaultsinBIOSSetupUtility.
3.Harddiskdrive.
4.Systemboard.
Runinteractivetestsofthekeyboardandtheauxiliary inputdevice.
LoadSetupDefaultsinBIOSSetupUtility.
Systemboard.
Chapter4.Relatedserviceinformation45
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Table2.Numericerrorcodes(continued)
Symptomorerror
0231
SystemRAMerror—SystemRAMfailsatoffsetnnnn.
0232
ExtendedRAMerror—ExtendedRAMfailsatoffsetnnnn.
0250
Systembatteryerror—Systembatteryisdead.
0251
SystemCMOSchecksumbad—Defaultconguration used.
0252
Passwordchecksumbad—Thepasswordiscleared.
0260
Systemtimererror.
0270
Real-timeclockerror.
0271
Dateandtimeerror—Neitherthedatenorthetimeisset inthecomputer .
0280
Previousbootincomplete—Defaultcongurationused.
02B2
IncorrectdriveAtype.
02D0
Systemcacheerror.
02F0
CPUID:xxFailed.
02F4
EISACMOSnotwritable.
02F5
DMAtestfailed.
02F6
SoftwareNMIfailed
02F7
Fail-safetimerNMIfailed
1801
Attacheddockingstationisnotsupported
FRUoraction,insequence
1.DIMM.
2.Systemboard.
1.DIMM.
2.Systemboard.
1.Chargethebackupbatteryformorethan8hours
byconnectingtheacadapter.
2.ReplacethebackupbatteryandrunBIOSSetup Utilitytoresetthetimeanddate.
1.Chargethebackupbatteryformorethan8hours
byconnectingtheacadapter.
2.ReplacethebackupbatteryandrunBIOSSetup Utilitytoresetthetimeanddate.
ResetthepasswordbyrunningBIOSSetupUtility.
1.Chargethebackupbatteryformorethan8hours byconnectingtheacadapter.
2.ReplacethebackupbatteryandrunBIOSSetup Utilitytoresetthetimeanddate.
3.Systemboard.
1.Chargethebackupbatteryformorethan8hours
byconnectingtheacadapter.
2.ReplacethebackupbatteryandrunBIOSSetup Utilitytoresetthetimeanddate.
3.Systemboard.
RunBIOSSetupUtilitytoresetthetimeanddate.
1.Load“SetupDefault”inBIOSSetupUtility.
2.DIMM.
3.Systemboard.
1.Diskettedrive.
2.ExternalFDDcable.
3.I/Ocard.
1.CPU.
2.Systemboard.
1.LoadSetupDefaultsinBIOSSetupUtility.
2.Replacethebackupbattery.
3.Systemboard.
1.DIMM.
2.Systemboard.
1.DIMM.
2.Systemboard.
1.DIMM.
2.Systemboard.
Shutdownthecomputerandremoveitfromthe dockingstation.
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Table2.Numericerrorcodes(continued)
Symptomorerror
1802
Unauthorizednetworkcardispluggedin—Turnoffand removetheminiPCInetworkcard.
1803
Unauthorizeddaughtercardispluggedin—T urnoffand removethedaughtercard.
1804
UnauthorizedWANcardispluggedin—Poweroffand removetheWANcard.
1805
UnauthorizedWirelessUSBcardispluggedin—Poweroff andremovetheWirelessUSBcard.
1810
Harddiskpartitionlayouterror.
1820
Morethanoneexternalngerprintreaderisattached. Poweroffandremoveallbutthereaderthatyousetup withinyourmainoperatingsystem.
1830
Invalidmemoryconguration—Poweroffandinstalla memorymoduletoSlot-0orthelowerslot.
2000
HardDriveActiveProtectionsensordiagnosticsfailed. Press<Esc>tocontinue.PressF1toenterSETUP
2010
Warning:Y ourinternalharddiskdrive(HDD)maynot functioncorrectlyonthissystem.EnsurethatyourHDD issupportedonthissystemandthatthelatestHDD rmwareisinstalled.
FRUoraction,insequence
1.RemoveMiniPCInetworkcard.
2.Systemboard.
1.Removethedaughtercardthatyouinstalled.
2.Systemboard.
1.RemovetheWANcardthatyouinstalled.
2.Systemboard.
1.RemovetheWirelessUSBcardthatyouinstalled.
2.Systemboard.
1.IftheAccessPredesktopAreahasbeenpreviously
disabled,thengototheBIOSSetupUtilityby pressingF1toopentheBIOSSetupUtility.Select Security➙PredesktopArea➙AccessPredesktop Area.SetthisitemtoDisabled.Saveandexit.
2.IftheAccessPredesktopAreahasnotbeen
previouslydisabled,pressEntertoloadAccess PredesktopArea.ThenrunRECOVERTOFACTORY CONTENTSinAccessPredesktopArea.
3.Ifitem2failed,pressF3intheWelcomescreenin
RECOVERTOFACTORYCONTENTS.RunFDISK, andthendeleteallpartitions.RunRECOVERTO FACTORYCONTENTSinAccessPredesktopArea again.
4.Ifitem3failed,selectCD-ROMbootinStartupin
AccessPredesktopArea.BootfromtheRecovery CDandperformfullrecoveryfromit.
5.Ifitem4failed,replacetheharddiskdrive.
Removeallbutthereaderthatyousetupforthe authentication.
InstallDIMMinSlot-0,butnotinSlot-1. Note:FortheconstructionoftheDIMMslot,see“1040
DIMM(bottomslot)”onpage70
.
1.Undockdockingstationorportreplicatorifitis
attachedtotheThinkPadNotebook.
2.PlacetheNotebookonahorizontalsurface.Donot
applyanyphysicalshocktothecomputer.
3.RunDiagnosticsThinkPadDevicesHDD
ActiveProtectionT est.
Informthefollowinginformationtothecustomer:If intheprimarybaythecustomerisusinganon-IBM ornon-Lenovoharddiskdrive(HDD),oranold generationIBMHDDwhichisnotsupportedbythis system,withtheriskinmind,thecustomercanstill useitbypressingESC.Ifintheprimarydrivebaythe customerisusingasupportedIBM/LenovoHDDwith anoldrmware,thecustomerneedstoupdateits rmwaretothelatest.Thelatestversionisavailableat http://www.lenovo.com/support
Chapter4.Relatedserviceinformation47
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Table2.Numericerrorcodes(continued)
Symptomorerror
201x
Thesolidstatedriveyouhaveinstalledhasnotpassed qualicationforuseinthiscomputer .Usingthisdrivemay causecompatibilityissuesandpotentialissueswithdata integrity,includingdataloss.Press<Esc>tocontinue.
2100
InitializationerroronHDD0(Mainharddiskdrive)
2102
InitializationerroronHDD1(Ultrabayharddiskdrive)
2110
ReaderroronHDD0(Mainharddiskdrive)
2112
ReaderroronHDD1(Ultrabayharddiskdrive)
FRUoraction,insequence
Informthefollowinginformationtothecustomer:Ifthe customerisusinganonqualiedSSDwhichisnot supportedbythissystem,withtheriskinmind,the customercanstilluseitbypressingESC.Locationofthe SSDisdesignatedasbelow:
2010:HDD0(inHDDslot-0) 2011:HDD1(inHDDslot-1) 2012:UltrabaywithHDDadapter
1.Reseattheharddiskdrive.
2.Mainharddiskdrive.
3.Systemboard.
1.Reseattheharddiskdrive.
2.Ultrabay™harddiskdrive.
3.Systemboard.
1.Reseattheharddiskdrive.
2.Mainharddiskdrive.
3.Systemboard.
1.Reseattheharddiskdrive.
2.Ultrabayharddiskdrive.
3.Systemboard.

Errormessages

Table3.Errormessages
Symptomorerror
Deviceaddressconict.
Allocationerrorfordevice.
Failingbits:nnnn.1.DIMM.
Invalidsystemcongurationdata.
I/OdeviceIRQconict.1.Load“SetupDefaults”intheBIOSSetupUtility.
Hibernationerror.1.Restorethesystemcongurationtowhatitwas
Fanerror.1.Fan.
FRUoraction,insequence
1.Load“SetupDefaults”intheBIOSSetupUtility.
2.Backupbattery.
3.Systemboard.
1.Load“SetupDefaults”intheBIOSSetupUtility.
2.Backupbattery.
3.Systemboard.
2.Systemboard.
1.DIMM.
2.Systemboard.
2.Backupbattery.
3.Systemboard.
beforethecomputerenteredhibernationmode.
2.Ifmemorysizehasbeenchanged,re-createthe hibernationle.
2.Thermalgrease.
3.Systemboard.
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Table3.Errormessages(continued)
Symptomorerror
Thermalsensingerror.
Cannotbootfromanydevice.Checkthestatusofdevicewhichyouwanttoboot
FRUoraction,insequence
Systemboard.
from.
Devicenotfound.
1.Thedeviceyouwanttobootfrom.
2.Systemboard.
DeviceError.
1.Thedeviceyouwanttobootfrom.
2.Systemboard.
Novalidoperatingsystem.
1.Checkthattheoperatingsystemhasnofailureandis
installedcorrectly.
2.Reinstalltheoperationsystem.
Excludedfrombootorder.
•EntertheBIOSSetupUtilityandaddthedeviceinboot order.

Beepsymptoms

Table4.Beepsymptoms
Symptomorerror
Onebeepandablank,unreadable,orashingLCD.1.ReseattheLCDconnector.
Onelongandtwoshortbeeps,andablankorunreadable LCD.
Twoshortbeepswitherrorcodes.
Twoshortbeepsandablankscreen.
Twoormorebeeps,oracontinuousbeep.Operating systemstartssuccessfully.
Threeshortbeeps,pause,threemoreshortbeeps,and oneshortbeep.
Oneshortbeep,pause,threeshortbeeps,pause,three moreshortbeeps,andoneshortbeep.
Onlythecursorappears.
Fourcyclesoffourshortbeepsandablankscreen.
Fiveshortbeepsandablankscreen.
FRUoraction,insequence
2.LCDassembly.
3.ExternalCRT .
4.Systemboard.
1.Systemboard.
2.LCDassembly.
3.DIMM.
POSTerror .See“Numericerrorcodes”onpage44.
1.Systemboard.
2.DIMM.
Ifamini-PCIEthernetcardisinstalled,conrmthatAlert OnLAN2inBIOSSetupUtilityisdisabled.
1.DIMM.
2.Systemboard
Reinstalltheoperatingsystem.
Systemboard(securitychip)
Systemboard
Chapter4.Relatedserviceinformation49
Page 56

No-beepsymptoms

Table5.No-beepsymptoms
Symptomorerror
Nobeep,power-onindicatoron,LCDblank,andno POST.
Nobeep,power-onindicatoron,andLCDblankduring POST.
Thepower-onpasswordpromptappears.Apower-onpasswordorasupervisorpasswordisset.
Thehard-diskpasswordpromptappears.Ahard-diskpasswordisset.T ypethepasswordand
FRUoraction,insequence
1.Makesurethateveryconnectorisconnected tightlyandcorrectly.
2.DIMM.
3.Systemboard.
1.ReseatDIMM.
2.Systemboard.
TypethepasswordandpressEnter.
pressEnter.

LCD-relatedsymptoms

Important:TheTFTLCDforthenotebookcomputercontainsmanythin-lmtransistors(TFT s).The
presenceofasmallnumberofdotsthataremissing,discolored,oralwayslightedischaracteristicofTFT LCDtechnology,butexcessivepixelproblemscancauseviewingconcerns.IftheLCDyouareservicinghas twoorlessvisibledefectivepixels,itshouldnotbeconsideredfaulty.However,iftheLCDhasthreeormore visibledefectivepixels,itwillbedeemedasdefectivebyLenovoanditshouldbereplaced.
Notes:
•ThispolicyappliestoallThinkPadNotebookspurchasedon1January,2008orlater.
•LenovowillnotprovidereplacementiftheLCDiswithinspecicationaswecannotguaranteethatany replacementLCDwillhavezeropixeldefects.
•OnepixelconsistsofR,G,Bsub-pixels.
Table6.LCD-relatedsymptoms
Symptomorerror
Nobeep,power-onindicatoron,andablankLCDduring POST.
•LCDbacklightnotworking.
•LCDtoodark.
•LCDbrightnesscannotbeadjusted.
•LCDcontrastcannotbeadjusted.
•LCDscreenunreadable.
•Charactersmissingpixels.
•Screenabnormal.
•Wrongcolordisplayed.
HorizontalorverticallinesdisplayedonLCD.LCDassembly.
FRUoraction,insequence
Systemboard.
1.ReseattheLCDconnectors.
2.LCDassembly.
3.Systemboard.
1.Seeimportantnotefor“LCD-relatedsymptoms. ”
2.ReseatallLCDconnectors.
3.LCDassembly.
4.Systemboard.

Intermittentproblems

Intermittentsystemhangproblemscanbeduetoavarietyofcausesthathavenothingtodowithahardware defect,suchascosmicradiation,electrostaticdischarge,orsoftwareerrors.FRUreplacementshouldbe consideredonlywhenaproblemrecurs.
Whenanalyzinganintermittentproblem,dothefollowing:
1.Runthediagnostictestforthesystemboardinloopmodeatleast10times.
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2.Ifnoerrorisdetected,donotreplaceanyFRUs.
3.Ifanyerrorisdetected,replacetheFRUshownbytheFRUcode.Rerunthetesttoverifythatno moreerrorsexist.

Undeterminedproblems

Ifthediagnostictestsdidnotidentifytheadapterordevicethathasfailed,ifwrongdevicesareinstalled, orifthesystemsimplyisnotoperating,followtheseprocedurestoisolatethefailingFRU(donotisolate FRUsthathavenodefects).
Verifythatallattacheddevicesaresupportedbythecomputer.
Verifythatthepowersupplybeingusedatthetimeofthefailureisoperatingcorrectly.(See“Powersystem checkout”onpage35.)
1.T urnoffthecomputer.
2.VisuallycheckeachFRUfordamage.ReplaceanydamagedFRU.
3.Removeordisconnectallofthefollowingdevices: a.Non- ThinkPaddevices b.Devicesattachedtothedockingstationortheportreplicator c.Printer,mouse,andotherexternaldevices d.Batterypack e.Harddiskdrive f.Externaldiskettedriveoropticaldrive g.DIMM h.Opticaldiskordisketteintheinternaldrive i.PCCards
4.T urnonthecomputer.
5.Determinewhethertheproblemhasbeensolved.
6.Iftheproblemdoesnotrecur,reconnecttheremoveddevicesoneatatimeuntilyoundthefailingFRU.
7.Iftheproblemremains,replacethefollowingFRUsoneatatime(donotreplaceanondefectiveFRU): a.Systemboard b.LCDassembly
Chapter4.Relatedserviceinformation51
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Chapter5.InstallingandconguringRAID
ThischapterpresentsfollowinginformationaboutattachingSATAdevicesandconguringRAIDforthe RAID-supportedmodelsinthisproduct.
Note:WhentheBIOSwasformattedorthesystemboardwasreplacedintheRAID-supportedmodels, RAIDisenabledbydefault.
ImportantnoticesforsettingRAID:
BeforeyouinstallandcongureRAID,makesureofthecurrentRAIDsettingonthecomputeryouare servicing.
ThisproductsupportseitherRAIDLevel0(RAID0)orRAIDLevel1(RAID1).ConrmtheRAIDsetting informationprovidedfromthecustomeratrst,thenproceedwiththeinstallation.
GoodornonfailingdriveshavetobeinHDDbay0ifyouhaveRAID1.
“SupportedRAIDcongurations”onpage53
“ConguringthesystemBIOStoenableembeddedSA TARAIDfunctionality”onpage53
“CreatingRAIDvolumes”onpage53
“DeletingRAIDvolumes”onpage54
SupportedRAIDcongurations
ThefollowingRAIDcongurationsaresupportedonThinkPadW510:
RAIDLevel0(RAID0)–Stripeddiskarray
RAIDLevel1(RAID1)–Mirroreddiskarray
Betterperformanceandnofaulttolerance.
Improvedreadperformanceand100%redundancy.
ConguringthesystemBIOStoenableembeddedSAT ARAID functionality
ToconguretheBIOSforRAID,doasfollows:
1.PressF1toentertheBIOSSetupUtilitymenu.
2.SelectCong.
3.SelectSerialA TA(SA TA).
4.SelectSA T AControllerModeOption
5.SelectRAID
6.PressF10tosavethesettings.
Note:SA T AControllerModeOptionisrecoveredtoRAIDbydefault.Whenyouuseothermodebefore loaddefaultsettinginBIOSSetupUtilitymenusuchasF9key,youhavetorestorethesettingasyoulike.

CreatingRAIDvolumes

ThissectiondescribeshowtousetheIntel createRAIDvolumes.
®
RapidStorageT echnologyoptionROMCongurationUtilityto
TocreateRAIDvolumes,doasfollows:
©CopyrightLenovo2009,2011
53
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1.T urnonthecomputer.
2.Duringthestartup,whenaprompttopressCtrl+ItoentertheCongurationUtilityisdisplayedonthe screen,pressandholdtheCtrlkey,andpresstheIkey.
3.ThescreenforIntelRapidStorageT echnologyoptionROMisdisplayed.Select“CreateRAIDVolume” andpressEnter.
4.Usingtheupanddownarrowkeys,T abkeys,andEnterkeyselecttheRAIDlevelandllinotherelds.
5.Select“CreateVolume”bypressingtheEnterkey.Whenthedialogboxappears,presstheYkey.
Attention:AllexistingdatawillbeerasedwhiletheRAIDvolumeisbeingcreated.
6.ExittheCongurationUtility.

DeletingRAIDvolumes

ThissectiondescribeshowtousetheIntelRapidStorageT echnologyoptionROMCongurationUtilityto deleteRAIDvolumes.
TodeleteRAIDvolumes,doasfollows:
1.T urnonthecomputer.
2.Duringthestartup,whenaprompttopressCtrl+ItoentertheCongurationUtilityisdisplayedonthe screen,pressandholdtheCtrlkey,andpresstheIkey.
3.ThescreenforIntelRapidStorageT echnologyoptionROMisdisplayed.SelecttheRAIDvolumetobe deleted,andpressDelete.
4.Whenprompted,pressYkeytoconrmthedeletionoftheselectedRAIDvolume.
5.AfterdeletingaRAIDvolume,youcan:
•Returntostep2todeleteadditionalRAIDvolume.
•See“CreatingRAIDvolumes”onpage53
•UsethearrowkeystoselectExitandpressEnter.
•UsethearrowkeystoselectResettingdiskstonon-RAID,andpressEnter.
Attention:IftheSerialATAitemintheBIOSSetupUtilitymenuofthecomputeryouareservicingwassetto AHCIwhenitwasmanufactured,thentocreateaRAIDarrayyoumustrstenableRAIDinBIOS,create RAIDvolume,andthenreinstalltheoperatingsystem.Alldataontheharddiskswillbeerasedduringthis process.Formoreinformation,see“CreatingRAIDvolumes”onpage53.
forRAIDvolumecreation.
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Chapter6.Statusindicators

7
8
3 4 5 621
9
12 11 10
Thischapterpresentsthesystemstatusindicatorsthatshowthestatusofthecomputer.
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Table7.Statusindicators
IndicatorMeaning
1
Speakermute
Orange:
Thespeakerisonmute.Tosetthe speakersonmuteorunmute,pressthe speakermutebutton.
2
Microphonemute
Orange:
Themicrophoneisonmute.Noneofthe recordingdevicesisavailablewhilethe microphonemuteisonbydefault.
3
WirelessLAN, WirelessWAN,or WiMAXstatus
Green:ThewirelessLANfeature(theIEEE
802.11b/gstandard,802.11a/b/g, or802.11n),wirelessWANfeature,or WiMaxfeatureison,andtheradiolink isreadyforuse.
Blinkinggreen:Dataisbeingtransmitted.
4
Bluetoothwireless orWirelessUSB status
Green:
TheBluetoothwirelessfeatureison,and theradiolinkisreadyforuse.
Blinkinggreen:Dataisbeingtransmitted.
5
Deviceaccess
Green:
Dataisbeingreadfromorwrittentothe harddiskdrive,thediskettedrive,orthe driveintheSerialUltrabayEnhanced device.Whenthisindicatorison,donot putthecomputerintosleep(standby) modeorturnoffthecomputer.
Note:Donotmovethesystemwhilethegreendeviceaccesslightison.Sudden physicalshockcouldcausedriveerrors.
6
Poweron
Green:
Thecomputerisonandreadytouse. Thisindicatorstayslitaroundthe power-onbuttonwheneverthecomputer isonandisnotinsleep(standby)mode.
7
SerialUltrabay Enhanceddevice
Green:ASerialUltrabayEnhanceddeviceis
status
Blinkinggreen:
Turnoff:
8
Fingerprintreader status
Green:
Blinkinggreen:
Blinkingorange:
56ThinkPadT510,T510i,andW510HardwareMaintenanceManual
installedandinuse.
ASerialUltrabayEnhanceddeviceisin theprocessofbeingdetached.
ASerialUltrabayEnhanceddeviceis readytobeattachedordetached.
Thengerprintreaderisreadytoswipe.
Thengerprintisbeingauthenticatedor hasbeenauthenticated.
Thengerprintcouldnotbe authenticated.
Page 63
Table7.Statusindicators(continued)
IndicatorMeaning
9
Capslock
Green:CapsLockmodeisenabled.T oenable
ordisableCapsLockmode,pressthe CapsLockkey.
10
Sleep(standbyfor WindowsXP)status
Green:Thecomputerisinsleep(standby)mode.
Blinkinggreen:
Thecomputerisenteringsleep(standby) modeorhibernationmode,oris resumingnormaloperation.
11
Batterystatus
Green:
Orange:
Thebatteryhasmorethan20%charge.
Thebatteryhasbetween5%and20% charge.
Fastblinkingorange:
Thebatteryhaslessthan5%charge.
Note:Thebatterymaybecharging.
Slowblinkingorange:
Thebatteryisbeingcharged.Whenit reaches20%,theblinkingcolorchanges togreen.
Slowblinkinggreen:
Thebatteryhasbetween20%and80% charge,andchargingiscontinuing. Whenthebatteryreaches80%charge, blinkingstops,butthechargingmay continueuntilthebatteryis100% charged.
Note:Ifthecomputerisoperating onbatterypower,thebatterystatus indicatordoesnotworkwhilethe computeristurnedofforisinsleep (standby)modeorhibernationmode.
Quickblinkingorange:
Anerrorhasbeenoccurredinthebattery.
Thebatterystatusindicatorisoff:Thebatterypackofthecomputeris
detached.
12
Colorsensorstatus
Green:Calibrationiscomplete.Whenthelidis
opened,theindicatorturnsoff.
Blinkinggreen:Displaycolorsarebeingcalibrated.
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Chapter7.Fnkeycombinations

ThefollowingtableshowsthefunctionofeachcombinationofFnwithafunctionkey.
Table8.Fnkeycombinations
KeycombinationDescription
Fn+F1Reserved.
Fn+F2Lockthecomputer.
Fn+F3
Fn+F4
Fn+F5
Fn+F6
Fn+F7Applyapresentationschemedirectly,withnoneedtostartPresentationDirector.
Selectapowerplan(inWindowsXP ,powerscheme)thathasbeencreatedbyPowerManager, oradjustthepowerlevelbyusingtheslidercontrol.Whenyoupressthiscombination,a panelforselectingapowerplan(powerscheme)appears.
Note:
Tousethiscombinationofthekeys,ThinkPadPMdevicedrivermusthavebeeninstalled onthecomputer.
IfyouhaveloggedonwithanadministratoruserIDinWindowsXP ,andyoupressFn+F3, thepanelforselectingapowerschemeappears.Ifyouhaveloggedonwithanotheruser IDinWindowsXP ,andyoupressFn+F3,thepaneldoesnotappear.
Putthecomputerinsleep(standby)mode.T oreturntonormaloperation,presstheFnkey only,withoutpressingafunctionkey.
Note:
Tousethiscombinationofthekeys,ThinkPadPMdevicedrivermusthavebeeninstalled onthecomputer.
Ifyouwanttousethecombinationtoputthecomputerintohibernationmodeor do-nothingmode(inWindowsXP ,shutthecomputerdownorshowthepanelforturning offthecomputer),changethesettingsinthePowerManager.
Enableordisablethebuilt-inwirelessnetworkingfeatures.IfyoupressFn+F5,alistofwireless featuresisdisplayed.Y oucanquicklychangethepowerstateofeachfeatureinthelist. Notes:IfyouwanttouseFn+F5toenableordisablethewirelessfeatures,thefollowing devicedriversmustbeinstalledonthecomputerbeforehand:
•PowerManagementdriver
•OnScreenDisplayUtility
•Wirelessdevicedrivers
Changethecameraandaudiosettings.WhenyoupressFn+F6,thecameraandaudiosetting windowisopenedandthecamerapreviewisturnedon. Note:Thecamerasettingsareaonlyappearsifthecomputerhasanintegratedcamera.
©CopyrightLenovo2009,2011
TodisablethisfunctionandusetheFn+F7keycombinationforswitchingadisplayoutput location,startPresentationDirector,andchangethesettings.
Note:IfthecomputerisanWindows7model,itdoesnotsupportpresentationschemes, howevertheFn+F7combinationmightstillbeusedtoswitchdisplayoutputlocation.
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Table8.Fnkeycombinations(continued)
KeycombinationDescription
Fn+F7ForWindows7:
Switchbetweenthecomputerdisplayandanexternalmonitor.Windowswillshowthese displayoptions:
•Computerdisplayonly(LCD)
•Computerdisplayandexternalmonitor(sameimage)
•Computerdisplayandexternalmonitor(extendeddesktopfunction)
•Externalmonitoronly Note:T oswitchbetweenthecomputerdisplayandanexternalmonitor ,theWin+Pkey combinationisalsoavailable.
ForWindowsVistaandWindowsXP:
Switchbetweenthecomputerdisplayandanexternalmonitor .Ifanexternalmonitoris attached,computeroutputisdisplayedinthefollowingthreepatternsbyturns:
•Externalmonitor(CRTdisplay)
•Computerdisplayandexternalmonitor(LCD+CRTdisplay)
•Computerdisplay(LCD)
Note:
Thisfunctionisnotsupportedifdifferentdesktopimagesaredisplayedonthecomputer displayandtheexternalmonitor(theExtenddesktopfunction).
ThisfunctiondoesnotworkwhileaDVDmovieoravideoclipisplaying.
Toenablethisfunction,startPresentationDirector,andchangethesettings.
Note:MultipleuserscanlogontoasingleoperatingsystembyusingdifferentuserIDs.Each userneedstodothefollowing:ClickStartAllProgramsThinkVantagePresentation Director,andchangetheFn+F7settings.
Fn+F8
ChangethesettingsoftheUltraNav
®
pointingdevice.
Fn+F9Reserved.
Fn+F10Reserved.
Fn+F11Reserved.
Fn+F12Putthecomputerintohibernationmode.T oreturntonormaloperation,pressthepower
buttonforlessthanfourseconds.
Note:
Tousethiscombinationofthekeys,ThinkPadPMdevicedrivermusthavebeeninstalled onthecomputer.
ThoughthescreenfadesoutimmediatelyafterFn+F12arepressed,thecomputer doesnotenterthehibernationmodeimmediately.Donotmovethesystemuntilthe sleep(standby)statusindicatorstopsblinking.Movingthecomputerwhenitisentering hibernationmightcausecorruptionoftheharddiskdrive.
Fn+PgUp
TurntheThinkLight
®
onoroff. Note:ThisfunctionissupportedonlyontheThinkPadNotebooksthathavetheThinkLight. TheonoroffstatusoftheThinkLightisshownonthescreenforafewsecondswhenyou pressFn+PgUp.
Fn+HomeThecomputerdisplaybecomesbrighter.
Thepurposeofthismethodistochangethebrightnessleveltemporarily.OnWindowsVista, thedefaultbrightnesslevelisloadedaftersleep(standby),hibernation,reboot,ordetachingor attachinganacadapter .Tochangethedefaultbrightnesslevel,changethesettingsofthe PowerOptionintheControlPanelorusethePowerManager.
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Table8.Fnkeycombinations(continued)
KeycombinationDescription
Fn+EndThecomputerdisplaybecomesdimmer.
Thepurposeofthismethodistochangethebrightnessleveltemporarily.OnWindowsVista, thedefaultbrightnesslevelisloadedaftersleep(standby),hibernation,reboot,ordetachingor attachinganacadapter .Tochangethedefaultbrightnesslevel,changethesettingsofthe PowerOptionintheControlPanelorusethePowerManager.
Fn+SpacebarEnabletheFullScreenMagnierfunction.
Fn+PrtScHavethesamefunctionastheSysRqkey.
Fn+ScrLk
Enableordisablethenumerickeypad.Theindicatorofnumericlockwillbedisplayedon thescreen.
Fn+Pause
Fn+cursorkeys
HavethesamefunctionastheBreakkey.
ThesekeycombinationsworkwithWindowsMediaPlayer.Theyhavethefollowingfunctions:
•Fn+downarrowkey:PlayorPause
•Fn+uparrowkey:Stop
•Fn+rightarrowkey:NextT rack
•Fn+leftarrowkey:PreviousTrack
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62ThinkPadT510,T510i,andW510HardwareMaintenanceManual
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Chapter8.FRUreplacementnotices

ExternalCRUstatementtocustomers:
Someproblemswithyourproductcanberesolvedwithareplacementpartyoucaninstallyourself,called a“CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasSelf-serviceCRUsandothers aredesignatedasOptional-serviceCRUs.InstallationofSelf-serviceCRUsisyourresponsibility;youmay
requestthatLenovoinstallsanOptional-serviceCRUaccordingtothewarrantyserviceforyourproduct.
WhereyouareinstallingtheCRU,LenovowillshiptheCRUtoyou.CRUinformationandreplacement instructionsareshippedwithyourproductandareavailablefromLenovoatanytimeuponrequest.Youmay ndalistofCRUsinthepublicationsthatshipwithyourproductorathttp://www.lenovo.com/CRUs.Y ou mayberequiredtoreturnthedefectivepartthatisreplacedbytheCRU.Whenreturnisrequired:(1)return instructions,aprepaidshippinglabel,andacontainerwillbeincludedwiththereplacementCRU;and(2)you maybechargedforthereplacementCRUifLenovodoesnotreceivethedefectivepartwithinthirty(30)days ofyourreceiptofthereplacementCRU.SeeyourLenovoLimitedWarrantydocumentationforfulldetails.
Thischapterpresentsnoticesrelatedtoremovingandreplacingparts.Readthischaptercarefullybefore replacinganyFRU.

Screwnotices

Loosescrewscancauseareliabilityproblem.IntheThinkPadNotebook,thisproblemisaddressedwith specialnylon-coatedscrewsthathavethefollowingcharacteristics:
•Theymaintaintightconnections.
•Theydonoteasilycomeloose,evenwithshockorvibration.
•Theyarehardertotighten.
•Eachoneshouldbeusedonlyonce.
Dothefollowingwhenyouservicethismachine:
•Keepthescrewkit(fortheP/N,see“Miscellaneousparts”onpage193
•Alwaysusenewscrews.
•Useatorquescrewdriverifyouhaveone.
Tightenscrewsasfollows:
Plastictoplastic Turnanadditional90degreesafterthescrewheadtouchesthesurfaceoftheplasticpart:
Logiccardtoplastic Turnanadditional180degreesafterthescrewheadtouchesthesurfaceofthelogiccard:
)inyourtoolbag.
©CopyrightLenovo2009,2011
63
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Torquedriver Ifyouhaveatorquedriver,refertothe“T orque”columnforeachstep.
•Makesurethatyouusethecorrectscrew.Ifyouhaveatorquescrewdriver,tightenallscrewsrmlytothe torqueshowninthetable.Neveruseascrewthatyouremoved.Useanewone.Makesurethatall
ofthescrewsaretightenedrmly.
•Ensuretorquescrewdriversarecalibratedcorrectlyfollowingcountryspecications.

Retainingserialnumbers

Thissectionincludesthefollowingdescriptions:
“Restoringtheserialnumberofthesystemunit”onpage64
“RetainingtheUUID”onpage65
“ReadingorwritingtheECAinformation”onpage65

Restoringtheserialnumberofthesystemunit

Whenthecomputerwasmanufactured,theEEPROMonthesystemboardwasloadedwiththeserial numbersofthesystemandallmajorcomponents.Thesenumbersneedtoremainthesamethroughout thelifeofthecomputer.
Ifyoureplacethesystemboard,youmustrestoretheserialnumberofthesystemunittoitsoriginalvalue.
Beforereplacingthesystemboard,savetheoriginalserialnumberbydoingthefollowing:
1.InstalltheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe computer.
2.Fromthemainmenu,select1.SetSystemIdentication.
3.Select2.ReadS/NdatafromEEPROM.
Theserialnumberofeachdeviceinyourcomputerisdisplayed;theserialnumberofthesystemunitis listedasfollows:
•20:Serialnumber
Writedownthatnumber.
Note:Theserialnumberofthesystemunitisalsowrittenonthelabelattachedtothebottomofthecomputer.
Afteryouhavereplacedthesystemboard,restoretheserialnumberbydoingthefollowing:
1.InstalltheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlaterandrestartthe computer.
2.Fromthemainmenu,select1.SetSystemIdentication.
3.Select1.AddS/NdatafromEEPROM.Followtheinstructionsonthescreen.
IftheMTMandProductIDnumbersdifferfromeachotherontherearlabel,usewhatisshownforthe ProductIDeld.Seeexamplebelow:
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MTMonrearlabel:
TTTT-CTOS/NSSSSSSS
ProductIDonrear label:
Intheexample,theSerialNumbertobeinputis'1STTTTMMMSSSSSSS'.
TTTT-MMM(UsethisnumberwhensettingSerialNumber)

RetainingtheUUID

TheUniversallyUniqueIdentier(UUID)isa128-bitnumberuniquelyassignedtoyourcomputerat productionandstoredintheEEPROMofyoursystemboard. ThealgorithmthatgeneratesthenumberisdesignedtoprovideuniqueIDsuntiltheyearA.D.3400.Notwo computersintheworldhavethesamenumber.
Whenyoureplacethesystemboard,youmustsettheUUIDonthenewsystemboardasfollows:
1.InstalltheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe computer.
2.Fromthemainmenu,select4.AssignUUID.AnewUUIDiscreatedandwritten.IfavalidUUIDalready exists,itisnotoverwritten.

ReadingorwritingtheECAinformation

InformationonEngineeringChangeAnnouncements(ECA)arestoredintheEEPROMofthesystemboard. TheelectronicstorageofthisinformationsimpliestheproceduretocheckiftheECAhasbeenpreviously appliedtoamachine.ThemachinedoesnotneedtobedisassembledtocheckfortheECAapplication.
TocheckwhatECAshavebeenpreviouslyappliedtothemachine,usetheECAInformationRead/Write functionontheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater.
1.InserttheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe computer.
2.Fromthemainmenu,select6.SetECAInformation.
3.T oreadECAinformation,select2.ReadECA/reworknumberfromEEPROMandfollowthe instruction.
4.T oreadboxbuilddate,select5.ReadboxbuilddatefromEEPROM,andfollowtheinstructionon thescreen.
AfteranECAhasbeenappliedtothemachine,theEEPROMmustbeupdatedtoreecttheECA's application.UsetheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlatertoupdatethe EEPROM.
Note:OnlytheECAnumberisstoredintheEEPROM.ThemachinetypeoftheECAisassumedbethesame asthemachinetypeofthemachinethathadtheECAappliedtoit.
1.InserttheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe computer.
2.Fromthemainmenu,select6.SetECAInformation.
3.T owriteECAinformation,select1.WriteECA/reworknumberfromEEPROM,andfollowthe instruction.
4.T owriteboxbuilddate,select4.WriteboxbuilddatefromEEPROM,andfollowtheinstructionon thescreen.
Ifthesystemboardisbeingreplaced,trytoreadtheECAinformationfromtheoldsystemboardandtransfer theinformationtothenewsystem.Ifthesystemboardisinoperable,thiswillnotbepossible.
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66ThinkPadT510,T510i,andW510HardwareMaintenanceManual
Page 73

Chapter9.RemovingandreplacingaFRU

ExternalCRUstatementtocustomers:
Someproblemswithyourproductcanberesolvedwithareplacementpartyoucaninstallyourself,called a“CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasSelf-serviceCRUsandothers aredesignatedasOptional-serviceCRUs.InstallationofSelf-serviceCRUsisyourresponsibility;youmay
requestthatLenovoinstallsanOptional-serviceCRUaccordingtothewarrantyserviceforyourproduct.
WhereyouareinstallingtheCRU,LenovowillshiptheCRUtoyou.CRUinformationandreplacement instructionsareshippedwithyourproductandareavailablefromLenovoatanytimeuponrequest.Youmay ndalistofCRUsinthepublicationsthatshipwithyourproductorathttp://www.lenovo.com/CRUs.Y ou mayberequiredtoreturnthedefectivepartthatisreplacedbytheCRU.Whenreturnisrequired:(1)return instructions,aprepaidshippinglabel,andacontainerwillbeincludedwiththereplacementCRU;and(2)you maybechargedforthereplacementCRUifLenovodoesnotreceivethedefectivepartwithinthirty(30)days ofyourreceiptofthereplacementCRU.SeeyourLenovoLimitedWarrantydocumentationforfulldetails.
ThischapterpresentsdirectionsanddrawingsforuseinremovingandreplacingaFRU.Besuretoobserve thefollowinggeneralrules:
1.Donottrytoserviceanycomputerunlessyouhavebeentrainedandcertied.Anuntrainedpersonruns theriskofdamagingparts.
2.BeforereplacinganyFRU,reviewChapter8“FRUreplacementnotices”onpage63.
3.BeginbyremovinganyFRUsthathavetoberemovedbeforethefailingFRU.AnysuchFRUsarelisted atthetopofthepage.Removethemintheorderinwhichtheyarelisted.
4.FollowthecorrectsequenceinthestepsforremovingtheFRU,asgiveninthedrawingsbythe numbersinsquarecallouts.
5.WhenturningascrewtoreplaceaFRU,turnitinthedirectionasgivenbythearrowinthedrawing.
6.WhenremovingtheFRU,moveitinthedirectionasgivenbythearrowinthedrawing.
7.T oputthenewFRUinplace,reversetheremovalprocedureandfollowanynotesthatpertainto replacement.Forinformationaboutconnectingandarranginginternalcables,seeChapter10 “Locations”onpage111.
8.WhenreplacingaFRU,usethecorrectscrewasshownintheprocedures.
DANGER
BeforeremovinganyFRU,turnoffthecomputer,unplugallpowercordsfromelectricaloutlets, removethebatterypack,andthendisconnectanyinterconnectingcables.
Attention:AfterreplacingaFRU,donotturnonthecomputeruntilyouhavemadesurethatallscrews,
springs,andothersmallpartsareinplaceandnonearelooseinsidethecomputer.Verifythisbyshaking thecomputergentlyandlisteningforrattlingsounds.Metallicpartsormetalakescancauseelectrical shortcircuits.
Attention:Thesystemboardissensitiveto,andcanbedamagedby,electrostaticdischarge.Before touchingit,establishpersonalgroundingbytouchingagroundpointwithonehandorbyusingan electrostaticdischarge(ESD)strap(P/N6405959).
©CopyrightLenovo2009,2011
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BeforeservicingThinkPadT510,T510i,andW510

Table9.RemovalstepsofSIMcard
SomemodelsoftheThinkPadT510,T510i,andW510youareservicingmighthavetheSIMcardthatthecustomer hasinstalled.
IfthecomputeryouareservicinghastheSIMcard,removeitbeforeyoustarttheservicing.
ToremovetheSIMcard,youneedtoremovethebatterypackrst.(See“1010Batterypack”onpage68
Afteryounishtheservicing,makesurethatyouinsertthecardbackintotheslotrmly.
.)

1010Batterypack

Importantnoticeforreplacingabatterypack:
ThinkVantageT oolbox(inWindows7)andLenovoSystemT oolbox(inWindowsVistaandWindowsXP)have anautomaticbatterydiagnosticthatdeterminesifthebatterypackisdefective.AbatterypackFRUshould notbereplacedunlessthisdiagnosticshowsthatthebatteryisdefective.
Theonlyexceptiontothisisifthebatterypackisphysicallydamagedoracustomerisreportingapossible safetyissue.
IfThinkVantageToolboxorLenovoSystemT oolboxisnotinstalledinthecomputer,thecustomershould downloadthisprogrambeforeanon-physicallydamagedbatterypackisreplaced.Notethataphysically damagedbatterypackisnon-warrantyreplacement.
Table10.Removalstepsofbatterypack
DANGER
Useonlythebatteryspeciedinthepartslistforyourcomputer .Anyotherbatterycouldignite orexplode.
Unlockthebatterylatch1.Holdingthebatterylatchintheunlockedposition2,removethebatterypackin thedirectionshownbyarrow3.
68ThinkPadT510,T510i,andW510HardwareMaintenanceManual
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Table10.Removalstepsofbatterypack(continued)
3
21
3
2
1
Wheninstalling:Installthebatterypackintheslot,andthenmakesurethatthebatterylatchisinthelockedposition.

1020SerialUltrabayEnhanceddeviceortravelbezel

Foraccess,removethisFRU:
“1010Batterypack”onpage68
Table11.RemovalstepsofSerialUltrabayEnhanceddeviceortravelbezel
Holdingthebaylocklatchintheunlockedposition1,slidethebayejectlatch2,andthenpullouttheSerial UltrabayEnhanceddeviceorthetravelbezelinthedirectionshownbyarrow
3.
Chapter9.RemovingandreplacingaFRU69
Page 76

1030DIMMslotcover

1
2
Foraccess,removethisFRU:
“1010Batterypack”onpage68
Table12.RemovalstepsofDIMMslotcover
Note:Loosenthescrews1,butdonotremovethem.

1040DIMM(bottomslot)

Foraccess,removetheseFRUsinorder:
“1010Batterypack”onpage68
“1030DIMMslotcover”onpage70
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Table13.RemovalstepsofDIMM(bottomslot)
1
1
2
a b
Note:IfonlyoneDIMMisusedonthecomputeryouareservicing,thecardmustbeinstalledinSLOT -0(a),but notinSLOT -1(
Wheninstalling:InsertthenotchedendoftheDIMMintothesocket.PresstheDIMMrmly,andpivotituntilit snapsintotheplace.Makesurethatitisrmlyxedintheslotanddoesnotmoveeasily.

1050Harddiskdriveslotcover,harddiskdriveandHDDrubberrailsor solidstatedriveandstorageconverter

b).
Foraccess,removethisFRU:
“1010Batterypack”onpage68
Attention:
Donotdropthedriveorapplyanyphysicalshocktoit.Thedriveissensitivetophysicalshock. Improperhandlingcancausedamageandpermanentlossofdata.
•Beforeremovingthedrive,havetheusermakeabackupcopyofalltheinformationonitifpossible.
•Neverremovethedrivewhilethesystemisoperatingorisinsuspendmode.
Chapter9.RemovingandreplacingaFRU71
Page 78
Table14.Removalstepsofharddiskdriveslotcover,HDDandHDDrubberrailsorSSDandstorageconverter
2
1
3
4
4
Note:Loosenthescrew1,butdonotremoveit.
Table15.RemovalstepsofHDDandHDDrubberrails
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Table16.RemovalstepsofSSDandstorageconverter
5
4
1
1
Wheninstalling:MakesurethattheSSDconnectororHDDconnectorisattachedrmly.

1060Keyboard

Foraccess,removetheseFRUsinorder:
“1010Batterypack”onpage68
“1030DIMMslotcover”onpage70
Table17.Removalstepsofkeyboard
StepScrew(quantity)Color
1
M2×14mm,wafer-head,nylon-coated(2)
Torque
Black0.181Nm
(1.85kgfcm)
Chapter9.RemovingandreplacingaFRU73
Page 80
Table17.Removalstepsofkeyboard(continued)
2
3
4
Pushdownthekeyboardalittletowardthearrow2untilthefrontedgeofthekeyboardisdetachedfromthe keyboardbezel.
Liftthekeyboardalittleinthedirectionshownbyarrow3,andthendetachtheconnector4.
Wheninstallingthekeyboard,doasfollows:
74ThinkPadT510,T510i,andW510HardwareMaintenanceManual
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Table18.Installationstepsofkeyboard
1
a
a
1.Attachthekeyboardconnector1.
2.Attachthekeyboardsothatthekeyboardedgesaareundertheframeasshowninthisgure.
Chapter9.RemovingandreplacingaFRU75
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Table18.Installationstepsofkeyboard(continued)
b
b
b
3.Gentlypressthekeyswithyourthumbsandtrytoslidethekeyboardtowardyou.
4.Makesurethatthefrontsideofthekeyboard(b)ishousedrmly.
5.Securethekeyboardbytighteningthescrewsfromthebottomsideofthecomputer.

1070DIMM(upperslot)

Foraccess,removetheseFRUsinorder:
“1010Batterypack”onpage68
“1030DIMMslotcover”onpage70
“1060Keyboard”onpage73
76ThinkPadT510,T510i,andW510HardwareMaintenanceManual
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Table19.RemovalstepsofDIMM(upperslot)
1
1
2
a
b
Note:IfonlyoneDIMMisusedonthecomputeryouareservicing,thecardmustbeinstalledinSLOT -0(a),but notinSLOT -1(b).
Wheninstalling:InsertthenotchedendoftheDIMMintothesocket.PresstheDIMMrmly,andpivotituntilit snapsintotheplace.Makesurethatitisrmlyxedintheslotanddoesnotmoveeasily.

1080PCIExpressMiniCardforwirelessLAN

Foraccess,removetheseFRUsinorder:
“1010Batterypack”onpage68
“1030DIMMslotcover”onpage70
“1060Keyboard”onpage73
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Table20.RemovalstepsofPCIExpressMiniCardforwirelessLAN
1
1
1
2
2
3
Instep1,unplugthejacksbyusingtheremovaltoolantennaRFconnector(P/N:08K7159)orpicktheconnectors withyourngersandgentlyunplugthemindirectionofthearrow.
Note:Somemodelsmighthaveonlytwoantennacablesinstep
1.
StepScrew(quantity)Color
2
M2×3mm,wafer-head,nylon-coated(2)Silver
78ThinkPadT510,T510i,andW510HardwareMaintenanceManual
Torque
0.181Nm (1.85kgfcm)
Page 85
Table20.RemovalstepsofPCIExpressMiniCardforwirelessLAN(continued)
4
Wheninstalling:
•InmodelswithwirelessLANcardthathastwoantennaconnectors,plugthegraycableintothejacklabeled MAINorM,andtheblackcableintothejacklabeledAUXorAonthecard.Ifthecomputeryouareservicinghas threecables,putthewhitecableinthecableprotectiontubeasshowninthisgure.
•InmodelswithwirelessLANcardthathasthreeantennaconnectors,plugthegraycable(MAIN)intothejack labeledTR1,thewhitecable(3rd)intojacklabeledROorTR3,andtheblackcable(AUX)intojacklabeled
TR2onthecard.

1090PCIExpressMiniCardforwirelessWAN

Foraccess,removetheseFRUsinorder:
“1010Batterypack”onpage68
“1030DIMMslotcover”onpage70
“1060Keyboard”onpage73
Chapter9.RemovingandreplacingaFRU79
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Table21.RemovalstepsofPCIExpressMiniCardforwirelessWAN
1
1
2
3
2
Instep1,unplugthejacksbyusingtheremovaltoolantennaRFconnector(P/N:08K7159)orpicktheconnectors withyourngersandgentlyunplugthemindirectionofthearrow.
StepScrew(quantity)Color
2
M2×3mm,wafer-head,nylon-coated(2)Silver
80ThinkPadT510,T510i,andW510HardwareMaintenanceManual
Torque
0.181Nm (1.85kgfcm)
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Table21.RemovalstepsofPCIExpressMiniCardforwirelessWAN(continued)
4
Wheninstalling:PlugtheorangecableintothejacklabeledMAIN,andthebluecableintothejacklabeledAUX onthecard.

1100Keyboardbezelassembly

Foraccess,removetheseFRUsinorder:
“1010Batterypack”onpage68
“1030DIMMslotcover”onpage70
“1060Keyboard”onpage73
Attention:Beforeremovingthekeyboardbezelassembly,makesurethatyouhaveremovedExpressCard blankbezeloranycardintheslot.
Table22.RemovalstepsofExpressCardblankbezelorExpressCard
WhenyoupresstheExpressCardblankbezelorExpressCard1,itpopsout2.
Chapter9.RemovingandreplacingaFRU81
Page 88
Table22.RemovalstepsofExpressCardblankbezelorExpressCard(continued)
1
2
Wheninstalling:Makesurethatthebezelorthecardiscorrectlyorientedasshowninthisgure.
Table23.Removalstepsofkeyboardbezelassembly
Note:Thespeakerassemblyisattachedtothekeyboardbezel.
82ThinkPadT510,T510i,andW510HardwareMaintenanceManual
Page 89
Table23.Removalstepsofkeyboardbezelassembly(continued)
1
2
2
2
1
1
1
2
2
4
3
StepScrew(quantity)Color
1
2
M2×4mm,bind-head,nylon-coated(4)
M2×14mm,bind-head,nylon-coated(7)
Torque
Black0.181Nm
(1.85kgfcm)
Black0.181Nm
(1.85kgfcm)
Chapter9.RemovingandreplacingaFRU83
Page 90
Table23.Removalstepsofkeyboardbezelassembly(continued)
7
6
5
5
6

1110Bluetoothdaughtercard(BDC-2.1)

Foraccess,removetheseFRUsinorder:
“1010Batterypack”onpage68
“1060Keyboard”onpage73
“1100Keyboardbezelassembly”onpage81
84ThinkPadT510,T510i,andW510HardwareMaintenanceManual
Page 91
Table24.RemovalstepsofBDC-2.1
2
1
StepScrew(quantity)Color
1
Wheninstalling:Makesurethattheconnectorisattachedrmly.
M2×3mm,wafer-head,nylon-coated(1)Silver
Torque
0.181Nm (1.85kgfcm)

1120Backupbattery

Foraccess,removetheseFRUsinorder:
“1010Batterypack”onpage68
“1030DIMMslotcover”onpage70
“1060Keyboard”onpage73
“1100Keyboardbezelassembly”onpage81
DANGER
Useonlythebatteryspeciedinthepartslistforyourcomputer.Anyotherbatterycouldignite orexplode.
Chapter9.RemovingandreplacingaFRU85
Page 92
Table25.Removalstepsofbackupbattery
1
2
Wheninstalling:Makesurethatthebatteryconnectorisattachedrmly.

1130SmartCardorContactlessSmartCardorSmartCarddummy spacer

Foraccess,removetheseFRUsinorder:
“1010Batterypack”onpage68
“1030DIMMslotcover”onpage70
“1060Keyboard”onpage73
“1100Keyboardbezelassembly”onpage81
86ThinkPadT510,T510i,andW510HardwareMaintenanceManual
Page 93
Table26.RemovalstepsofSmartCard
4
3
3
1
2
6
5
5
StepScrew(quantity)Color
3
M2×3mm,wafer-head,nylon-coated(4)Silver
Torque
0.181Nm (1.85kgfcm)
Chapter9.RemovingandreplacingaFRU87
Page 94
Table27.RemovalstepsofdummycardandContactlessSmartCard
4
5
3
3
1
2
7
6
6
StepScrew(quantity)Color
3
M2×3mm,wafer-head,nylon-coated(4)Silver
Torque
0.181Nm (1.85kgfcm)
88ThinkPadT510,T510i,andW510HardwareMaintenanceManual
Page 95
Table28.Removalstepsofdummycardandspacer
2
3
1
1
StepScrew(quantity)Color
1
M2×3mm,wafer-head,nylon-coated(4)Silver
Torque
0.181Nm (1.85kgfcm)

1140Speakerassembly

Foraccess,removetheseFRUsinorder:
“1010Batterypack”onpage68
“1030DIMMslotcover”onpage70
“1060Keyboard”onpage73
“1100Keyboardbezelassembly”onpage81
Chapter9.RemovingandreplacingaFRU89
Page 96
Table29.Removalstepsofspeakerassembly
1
1
1
1
3
2
2
4
4
4
4
5
5
5
5
5
StepScrew(quantity)Color
1
M2×3mm,wafer-head,nylon-coated(4)Silver
Torque
0.181Nm (1.85kgfcm)
Wheninstalling:Makesurethatthespeakerconnectorisattachedrmly.Thenroutethecablesandsecure themproperlyasshowninthegureabove.
90ThinkPadT510,T510i,andW510HardwareMaintenanceManual
Page 97

1150Thermalmodule

1
2
3
4b
4a
4c
4d
5
5
Foraccess,removetheseFRUsinorder:
“1010Batterypack”onpage68
“1030DIMMslotcover”onpage70
“1060Keyboard”onpage73
“1100Keyboardbezelassembly”onpage81
“1140Speakerassembly”onpage89
Table30.Removalstepsofthermalmodule
Wheninstalling:Makesurethattheconnectorsareattachedrmly.
Note:Loosenthescrews
thosemodels,skipthestep
4ato4dinorder,butdonotremovethem.Somemodelsdonothavescrews5.For
5.
Chapter9.RemovingandreplacingaFRU91
Page 98
Table30.Removalstepsofthermalmodule(continued)
6
a
a
b
b
b
Wheninstalling:Beforeyouattachthefanassemblytothecomputer,applythermalgrease,atanamountof0.2 grams,onthepartsmarkedaasinthefollowinggures.Eithertoomuchortoolessapplicationofgreasecan causeathermalproblemduetoimperfectcontactwithacomponent.ForthenewCPUthermaldevice/fan,you needtopeelthethinlmofffromtherubbersmarkedb.
ForSwitchableGraphicsmodels:
92ThinkPadT510,T510i,andW510HardwareMaintenanceManual
Page 99
Table30.Removalstepsofthermalmodule(continued)
a
a
a
ForIntegratedGraphicsmodels:
ForWorkstationmodels:

1160CPU

Foraccess,removetheseFRUsinorder:
“1010Batterypack”onpage68
“1030DIMMslotcover”onpage70
“1060Keyboard”onpage73
“1100Keyboardbezelassembly”onpage81
“1140Speakerassembly”onpage89
“1150Thermalmodule”onpage91
Attention:CPUisextremelysensitive.WhenyouservicetheCPU,avoidanykindofroughhandling.
Chapter9.RemovingandreplacingaFRU93
Page 100
Table31.RemovalstepsofCPU
2
1 a
Rotatetheheadofthescrewinthedirectionshownbyarrow1toreleasethelock;thenremovetheCPU2.
Wheninstalling:PlacetheCPUontheCPUsocket,andthenrotatetheheadofthescrewinthedirectionshown byarrowatosecuretheCPU.

1170LCDunit

Foraccess,removetheseFRUsinorder:
“1010Batterypack”onpage68
“1030DIMMslotcover”onpage70
“1050Harddiskdriveslotcover,harddiskdriveandHDDrubberrailsorsolidstatedriveandstorage converter”onpage71
“1060Keyboard”onpage73
“1080PCIExpressMiniCardforwirelessLAN”onpage77
“1090PCIExpressMiniCardforwirelessWAN”onpage79
“1100Keyboardbezelassembly”onpage81
94ThinkPadT510,T510i,andW510HardwareMaintenanceManual
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