Lenovo T480 User Manual

T480 User Guide
Note: Before using this information and the product it supports, ensure that you read and understand the following:
Safety and Warranty Guide
Setup Guide
• “Important safety information” on page v
The latest Safety and Warranty Guide, Setup Guide, and the Regulatory Notice are available on the Lenovo Support Web site at:
First Edition (January 2018)
© Copyright Lenovo 2018.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS­35F-05925.
Contents
Important safety information . . . . . . v
Read this first. . . . . . . . . . . . . . . . . v
Important information about using your computer . . v
Conditions that require immediate action . . . . . . vii
Service and upgrades . . . . . . . . . . . . viii
Power adapters . . . . . . . . . . . . . . . . ix
Extension cords and related devices. . . . . . . . ix
Plugs and outlets . . . . . . . . . . . . . . . x
Power supply statement . . . . . . . . . . . . x
External devices . . . . . . . . . . . . . . . xi
General battery notice . . . . . . . . . . . . . xi
Notice for removable rechargeable battery . . . . . xi
Notice for built-in rechargeable battery. . . . . . . xii
Notice for non-rechargeable coin-cell battery . . . . xii
Heat and product ventilation . . . . . . . . . . xiii
Electrical current safety information . . . . . . . xiv
Liquid crystal display (LCD) notice . . . . . . . xiv
Using headphones or earphones . . . . . . . . . xv
Choking hazard notice . . . . . . . . . . . . . xv
Plastic bag notice . . . . . . . . . . . . . . . xv
Glass parts notice . . . . . . . . . . . . . . . xv
Chapter 1. Product overview . . . . . . 1
Computer controls, connectors, and indicators . . . 1
Front view . . . . . . . . . . . . . . . . 1
Left-side view. . . . . . . . . . . . . . . 3
Right-side view . . . . . . . . . . . . . . 4
Bottom view . . . . . . . . . . . . . . . 5
Status indicators . . . . . . . . . . . . . 6
Important product information . . . . . . . . . . 8
Machine type and model information. . . . . . 8
FCC ID and IC Certification number . . . . . . 9
Labels for the Windows operating systems . . 10
Computer features. . . . . . . . . . . . . . 11
Computer specifications . . . . . . . . . . . 12
Operating environment . . . . . . . . . . . . 12
Lenovo programs . . . . . . . . . . . . . . 13
Accessing Lenovo programs . . . . . . . . 13
An introduction to Lenovo programs . . . . . 13
Chapter 2. Using your computer . . . 15
Registering your computer . . . . . . . . . . 15
Frequently asked questions . . . . . . . . . . 15
Using the multi-touch screen . . . . . . . . . 16
Using the special keys . . . . . . . . . . . . 18
Using the ThinkPad pointing device . . . . . . . 20
ThinkPad pointing device overview . . . . . 20
Using the TrackPoint pointing device. . . . . 21
Using the trackpad. . . . . . . . . . . . 22
Using the trackpad touch gestures . . . . . 23
Customizing the ThinkPad pointing device . . 23
Replacing the cap on the pointing stick . . . . 24
Power management . . . . . . . . . . . . . 24
Using the ac power adapter . . . . . . . . 24
Using the battery . . . . . . . . . . . . 25
Managing the battery power . . . . . . . . 26
Power-saving modes . . . . . . . . . . . 26
Cabled Ethernet connections . . . . . . . . . 26
Wireless connections . . . . . . . . . . . . 27
Using the wireless-LAN connection . . . . . 27
Using the wireless-WAN connection . . . . . 27
Using the Bluetooth connection. . . . . . . 28
Using the NFC devices . . . . . . . . . . 28
Using the Airplane mode . . . . . . . . . 30
Using audio features . . . . . . . . . . . . . 30
Using the cameras. . . . . . . . . . . . . . 31
Using a media card or a smart card . . . . . . . 32
Using an external display . . . . . . . . . . . 33
Traveling with your computer . . . . . . . . . 35
Chapter 3. Enhancing your
computer . . . . . . . . . . . . . . . . 37
Finding ThinkPad options . . . . . . . . . . . 37
ThinkPad Basic Docking Station, ThinkPad Pro Docking Station, and ThinkPad Ultra Docking
Station . . . . . . . . . . . . . . . . . . 37
Locating controls, connectors, and
indicators . . . . . . . . . . . . . . . 37
Attaching your computer to a docking
station . . . . . . . . . . . . . . . . 39
Detaching your computer from a docking
station . . . . . . . . . . . . . . . . 41
Guidelines on connecting multiple external
displays . . . . . . . . . . . . . . . . 42
Chapter 4. Accessibility, ergonomic,
and maintenance information . . . . . 45
Accessibility information . . . . . . . . . . . 45
Ergonomic information . . . . . . . . . . . . 47
Cleaning and maintenance . . . . . . . . . . 48
Chapter 5. Security . . . . . . . . . . 51
Using passwords . . . . . . . . . . . . . . 51
Passwords introduction . . . . . . . . . . 51
Setting, changing, or removing a password . . 52
© Copyright Lenovo 2018 i
Hard disk security . . . . . . . . . . . . . . 53
Setting the security chip . . . . . . . . . . . 53
Using the fingerprint reader . . . . . . . . . . 54
Deleting data from your storage drive . . . . . . 56
Using firewalls . . . . . . . . . . . . . . . 56
Protecting data against viruses . . . . . . . . . 57
Chapter 8. Recovery information . . . 95
Resetting your computer . . . . . . . . . . . 95
Using advanced startup options . . . . . . . . 95
Recovering your operating system if Windows 10
fails to start . . . . . . . . . . . . . . . . 95
Creating and using a recovery USB drive . . . . . 96
Chapter 6. Advanced
configuration . . . . . . . . . . . . . . 59
Installing the Windows 10 operating system. . . . 59
Installing device drivers. . . . . . . . . . . . 60
Using the ThinkPad Setup program . . . . . . . 61
Configuring ThinkPad Setup . . . . . . . . 61
Changing the startup sequence . . . . . . . 61
Updating the UEFI BIOS. . . . . . . . . . 62
BIOS menu. . . . . . . . . . . . . . . 62
Using system management . . . . . . . . . . 74
Chapter 7. Troubleshooting
computer problems . . . . . . . . . . 77
General tips for preventing problems . . . . . . 77
Diagnosing problems with Lenovo Companion. . . 77
Troubleshooting . . . . . . . . . . . . . . 78
Computer stops responding . . . . . . . . 78
Spills on the keyboard . . . . . . . . . . 79
Error messages . . . . . . . . . . . . . 79
Beep errors. . . . . . . . . . . . . . . 81
Memory module problems . . . . . . . . . 82
Ethernet problems . . . . . . . . . . . . 82
Wireless-LAN problem . . . . . . . . . . 83
Wireless-WAN problem . . . . . . . . . . 83
Bluetooth problem . . . . . . . . . . . . 83
ThinkPad pointing device problems . . . . . 84
Keyboard problems . . . . . . . . . . . 84
Computer screen problems . . . . . . . . 85
External monitor problems. . . . . . . . . 87
Audio problems . . . . . . . . . . . . . 88
Fingerprint reader problems . . . . . . . . 89
Battery problems . . . . . . . . . . . . 89
ac power adapter problem. . . . . . . . . 90
Power problems. . . . . . . . . . . . . 90
Power button problem . . . . . . . . . . 91
Boot problems . . . . . . . . . . . . . 91
Sleep and hibernation problems . . . . . . 91
Hard disk drive problems . . . . . . . . . 92
Solid-state drive problem . . . . . . . . . 92
Software problem . . . . . . . . . . . . 92
USB problem . . . . . . . . . . . . . . 93
Docking station problem . . . . . . . . . 93
Chapter 9. Replacing devices . . . . . 97
Customer Replaceable Units. . . . . . . . . . 97
Static electricity prevention . . . . . . . . . . 98
Disabling the built-in battery . . . . . . . . . . 98
Replacing the removable battery . . . . . . . . 98
Replacing the nano-SIM card . . . . . . . . . 100
Replacing the base cover assembly . . . . . . . 101
Replacing a memory module. . . . . . . . . . 104
Replacing the internal storage drive . . . . . . . 106
Replacing a wireless-WAN card . . . . . . . . 114
Replacing the keyboard. . . . . . . . . . . . 115
Replacing the coin-cell battery . . . . . . . . . 119
Chapter 10. Getting support. . . . . . 123
Before you contact Lenovo . . . . . . . . . . 123
Getting help and service . . . . . . . . . . . 123
Lenovo Support Web site . . . . . . . . . 124
Calling Lenovo . . . . . . . . . . . . . 124
Purchasing additional services . . . . . . . . . 125
Appendix A. Supplemental information about the Ubuntu operating
system . . . . . . . . . . . . . . . . . 127
Appendix B. Regulatory
information . . . . . . . . . . . . . . . 129
Certification-related information . . . . . . . . 129
Wireless-related information . . . . . . . . . . 129
Wireless interoperability. . . . . . . . . . 129
Usage environment and your health . . . . . 129
Locating the UltraConnect wireless
antennas. . . . . . . . . . . . . . . . 130
Wireless-radio compliance information . . . . 130
Locating wireless regulatory notices . . . . . 131
TCO certification . . . . . . . . . . . . . . 131
Export classification notice . . . . . . . . . . 131
Electronic emission notices . . . . . . . . . . 131
Federal Communications Commission
Declaration of Conformity . . . . . . . . . 131
Industry Canada Class B emission
compliance statement . . . . . . . . . . 132
European Union conformity . . . . . . . . 132
German Class B compliance statement. . . . 132
Japan VCCI Class B compliance
statement . . . . . . . . . . . . . . . 133
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Japan compliance statement for products which connect to the power mains with rated current less
than or equal to 20 A per phase . . . . . . . 133
Japan notice for ac power cord . . . . . . . 133
Lenovo product service information for
Taiwan . . . . . . . . . . . . . . . . 133
Eurasian compliance mark . . . . . . . . . . 133
Brazil audio notice. . . . . . . . . . . . . . 133
Battery recycling information for Taiwan . . . . . 138
Battery recycling information for the United States
and Canada . . . . . . . . . . . . . . . . 138
Recycling information for China . . . . . . . . 138
Appendix D. Restriction of Hazardous Substances (RoHS)
Directive . . . . . . . . . . . . . . . . 139
Appendix C. WEEE and recycling
statements . . . . . . . . . . . . . . . 135
General recycling information . . . . . . . . . 135
Important WEEE information. . . . . . . . . . 135
Japan recycling statements . . . . . . . . . . 136
Recycling information for Brazil. . . . . . . . . 137
Battery recycling information for the European
Union . . . . . . . . . . . . . . . . . . . 137
Appendix E. ENERGY STAR model
information . . . . . . . . . . . . . . . 143
Appendix F. Notices . . . . . . . . . . 145
Appendix G. Trademarks . . . . . . . 147
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iv T480 User Guide

Important safety information

Note: Read the important safety information first.

Read this first

This information can help you safely use your notebook computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Lenovo Limited Warranty. For more information, see "Warranty Information" in the Safety and Warranty Guide that comes with your computer.
Customer safety is important. Our products are developed to be safe and effective. However, personal computers are electronic devices. Power adapters and other features can create potential safety risks that can result in physical injury or property damage, especially if misused. To reduce these risks, follow the instructions included with your product, observe all warnings on the product and in the operating instructions, and review the information included in this document carefully. By carefully following the information contained in this document and provided with your product, you can help protect yourself from hazards and create a safer computer work environment.
Note: This information includes references to power adapters and batteries. In addition to notebook computers, some products (such as speakers and monitors) ship with external power adapters. If you have such a product, this information applies to your product. In addition, computer products contain a coin-sized internal battery that provides power to the system clock even when the computer is unplugged, so the battery safety information applies to all computer products.

Important information about using your computer

Ensure that you follow the important tips given here to get the most use and enjoyment out of your computer. Failure to do so might lead to discomfort or injury, or cause the computer to fail.
Protect yourself from the heat that your computer generates.
When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot. The temperature they reach depends on the amount of system activity and the level of charge in the battery.
Extended contact with your body, even through clothing, could cause discomfort or even a skin burn.
• Avoid keeping your hands, your lap, or any other part of your body in contact with a hot section of the computer for any extended time.
• Periodically take hands from using the keyboard by lifting your hands from the palm rest.
© Copyright Lenovo 2018 v
Protect yourself from the heat generated by the ac power adapter.
When the ac power adapter is connected to an electrical outlet and your computer, it generates heat.
Extended contact with your body, even through clothing, may cause a skin burn.
• Do not place the ac power adapter in contact with any part of your body while it is in use.
• Never use it to warm your body.
Prevent your computer from getting wet.
To avoid spills and the danger of electrical shock, keep liquids away from your computer.
Protect the cables from being damaged.
Applying strong force to cables may damage or break them.
Route communication lines, or the cables of an ac power adapter, a mouse, a keyboard, a printer, or any other electronic device, so that they cannot be walked on, tripped over, pinched by your computer or other objects, or in any way subject to treatment that could interfere with the operation of your computer.
Protect your computer and data when moving it.
Before moving a computer equipped with a hard disk drive, do one of the following:
• Turn it off.
• Put it in sleep mode.
• Put it in hibernation mode.
This helps to prevent damage to the computer, and possible loss of data.
vi T480 User Guide
Handle your computer gently.
Carry your computer carefully.
Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on your computer, display, or external devices.
• Use a quality carrying case that provides adequate cushioning and protection.
• Do not pack your computer in a tightly packed suitcase or bag.
• Before putting your computer in a carrying case, make sure that it is off, in sleep mode, or in hibernation mode. Do not put a computer in a carrying case while it is turned on.

Conditions that require immediate action

Products can become damaged due to misuse or neglect. Some product damage is serious enough that the product should not be used again until it has been inspected and, if necessary, repaired by an authorized servicer.
As with any electronic device, pay close attention to the product when it is turned on. On very rare occasions, you might notice an odor or see a puff of smoke or sparks vent from your product. Or you might hear sounds like popping, cracking or hissing. These conditions might merely mean that an internal electronic component has failed in a safe and controlled manner. Or, they might indicate a potential safety issue. However, do not take risks or attempt to diagnose the situation yourself. Contact the Customer Support Center for further guidance. For a list of Service and Support phone numbers, see the following Web site:
http://www.lenovo.com/support/phone
Frequently inspect your computer and its components for damage or wear or signs of danger. If you have any question about the condition of a component, do not use the product. Contact the Customer Support Center or the product manufacturer for instructions on how to inspect the product and have it repaired, if necessary.
In the unlikely event that you notice any of the following conditions, or if you have any safety concerns with your product, stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Customer Support Center for further guidance.
• Plugs, power adapters, extension cords, surge protectors, or power supplies that are cracked, broken, or damaged.
© Copyright Lenovo 2018 vii
• Signs of overheating, smoke, sparks, or fire.
• Damage to a battery (such as cracks, dents, or creases), discharge from a battery, or a buildup of foreign substances on the battery.
• A cracking, hissing or popping sound, or strong odor that comes from the product.
• Signs that liquid has been spilled or an object has fallen onto the computer product or the power adapter.
• The computer product or power adapter has been exposed to water.
• The product has been dropped or damaged in any way.
• The product does not operate normally when you follow the operating instructions.
Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.

Service and upgrades

Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation. Only use a Service Provider who is approved to repair your particular product.
Note: Some computer parts can be upgraded or replaced by the customer. Upgrades typically are referred to as options. Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts. Before you remove the covers from a product equipped with a power adapter, always make sure that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center.
Although there are no moving parts in your computer after the power adapter has been disconnected, the following warnings are required for your safety.
CAUTION: Hazardous moving parts. Keep fingers and other body parts away.
CAUTION:
Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
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Power adapters

DANGER
Use only the power adapters supplied by the product manufacturer.
Never wrap a power adapter cable around a power adapter or other object. Doing so can stress the cord in ways that can cause the power adapter cable to fray, crack, or crimp. This can present a safety hazard.
Always route the power adapter cable so that they will not be walked on, tripped over, or pinched by objects.
Protect power adapters from liquids. For instance, do not leave your power adapter near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers. Liquids can cause a short circuit, particularly if the power adapter has been stressed by misuse. Liquids also can cause gradual corrosion of the connector terminals on a power adapter, which can eventually result in overheating.
Ensure that all power adapter connectors are securely and completely plugged into receptacles.
Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating (such as deformed plastic) at the ac input pins or anywhere on the power adapter.
To prevent possible overheating, do not cover the power adapter with clothing or other objects when the power adapter is plugged into an electrical outlet.

Extension cords and related devices

Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use are rated to handle the electrical requirements of the product. Never overload these devices. If power strips are used, the load should not exceed the power strip input rating. Consult an electrician for more information if you have questions about power loads, power requirements, and input ratings.
© Copyright Lenovo 2018 ix

Plugs and outlets

DANGER
If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician.
Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity; otherwise, unstable voltage might damage your computer, data, or attached devices.
Some products are equipped with a three-pronged plug. This plug fits only into a grounded electrical outlet. This is a safety feature. Do not defeat this safety feature by trying to insert it into a non-grounded outlet. If you cannot insert the plug into the outlet, contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature. Never overload an electrical outlet. The overall system load should not exceed 80 percent of the branch circuit rating. Consult an electrician for more information if you have questions about power loads and branch circuit ratings.
Be sure that the power outlet you are using is properly wired, easily accessible, and located close to the equipment. Do not fully extend power adapter cable in a way that will stress the cords.
Be sure that the power outlet provides the correct voltage and current for the product you are installing.
Carefully connect and disconnect the equipment from the electrical outlet.

Power supply statement

DANGER
Never remove the cover on a power supply or any part that has the following label attached.
Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.
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External devices

CAUTION: Do not connect or disconnect any external device cables other than Universal Serial Bus (USB) and 1394 cables while the computer power is on; otherwise, you might damage your computer. To avoid possible damage to attached devices, wait at least five seconds after the computer is shut down to disconnect external devices.

General battery notice

DANGER
Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.
Battery abuse or mishandling can cause overheat, liquid leakage, or an explosion. To avoid possible injury, do the following:
• Do not open, dissemble, or service any battery.
• Do not crush or puncture the battery.
• Do not short-circuit the battery, or expose it to water or other liquids.
• Keep the battery away from children.
• Keep the battery away from fire.
Stop using the battery if it is damaged, or if you notice any discharge or the buildup of foreign materials on the battery leads.
Store the rechargeable batteries or products containing the rechargeable batteries at room temperature, charged to approximately 30 to 50% of capacity. We recommend that the batteries be charged about once per year to prevent overdischarge.
Do not put the battery in trash that is disposed of in landfills. When disposing of the battery, comply with local ordinances or regulations.

Notice for removable rechargeable battery

DANGER
Only recharge the battery strictly according to instructions included in the product documentation.
If the battery is incorrectly replaced, there is danger of an explosion. The battery contains a small amount of harmful substances.
© Copyright Lenovo 2018 xi

Notice for built-in rechargeable battery

DANGER
Do not attempt to remove or replace the built-in rechargeable battery. Replacement of the battery must be done by a Lenovo-authorized repair facility or technician.
Only recharge the battery strictly according to instructions included in the product documentation.
The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations.

Notice for non-rechargeable coin-cell battery

DANGER
If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The battery contains a small amount of harmful substance.
Do not heat to more than 100°C (212°F).
The following statement applies to users in the state of California, U.S.A.
California Perchlorate Information:
Products containing manganese dioxide lithium coin-cell batteries may contain perchlorate.
Perchlorate Material - special handling may apply, See
perchlorate
http://www.dtsc.ca.gov/hazardouswaste/
xii T480 User Guide

Heat and product ventilation

DANGER
Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions:
• When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot. Avoid keeping your hands, your lap, or any other part of your body in contact with a hot section of the computer for any extended length of time. When you use the keyboard, avoid keeping your palms on the palm rest for a prolonged period of time. Your computer generates some heat during normal operation. The amount of heat depends on the amount of system activity and the battery charge level. Extended contact with your body, even through clothing, could cause discomfort or even a skin burn. Periodically take breaks from using the keyboard by lifting your hands from the palm rest; and be careful not to use the keyboard for any extended length of time.
• Do not operate your computer or charge the battery near flammable materials or in explosive environments.
• Ventilation slots, fans and/or heat sinks are provided with the product for safety, comfort, and reliable operation. These features might inadvertently become blocked by placing the product on a bed, sofa, carpet, or other flexible surface. Never block, cover, or disable these features.
• When the ac power adapter is connected to an electrical outlet and your computer, it generates heat. Do not place the adapter in contact with any part of your body while using it. Never use the ac power adapter to warm your body. Extended contact with your body, even through clothing, may cause a skin burn.
For your safety, always follow these basic precautions with your computer:
• Keep the cover closed whenever the computer is plugged in.
• Regularly inspect the outside of the computer for dust accumulation.
• Remove dust from vents and any perforations in the bezel. More frequent cleanings might be required for computers in dusty or high-traffic areas.
• Do not restrict or block any ventilation openings.
• Do not operate your computer inside furniture, as this might increase the risk of overheating.
• Airflow temperatures into the computer should not exceed 35°C (95°F).
© Copyright Lenovo 2018 xiii

Electrical current safety information

DANGER
Electric current from power, telephone, and communication cables is hazardous.
To avoid a shock hazard:
• Do not use your computer during a lightning storm.
• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
• Connect power adapter to a properly wired and grounded electrical outlet.
• Connect to properly wired outlets any equipment that will be attached to this product.
• Whenever possible, use one hand only to connect or disconnect signal cables.
• Never turn on any equipment when there is evidence of fire, water, or structural damage.
• Disconnect the power adapter and all the cables before you open the device covers, unless instructed otherwise in the installation and configuration procedures.
• Do not use your computer until all internal parts enclosures are fastened into place. Never use the computer when internal parts and circuits are exposed.
DANGER
Connect and disconnect cables as described in the following procedures when installing, moving, or opening covers on this product or attached devices.
To connect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power adapter to outlets.
5. Turn devices ON.
The power adapter must be disconnected from the wall outlet or receptacle before installing all other electrical cables connected to the computer.
The power adapter may be reconnected to the wall outlet or receptacle only after all other electrical cables have been connected to the computer.
To disconnect:
1. Turn everything OFF.
2. First, remove power adapter from outlets.
3. Remove signal cables from connectors.
4. Remove all cables from devices.

Liquid crystal display (LCD) notice

CAUTION: The liquid crystal display (LCD) is made of glass, and rough handling or dropping the computer can cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes; if any symptoms are present after washing, get medical care.
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Note: For products with mercury-containing fluorescent lamps (for example, non-LED), the fluorescent lamp in the liquid crystal display (LCD) contains mercury; dispose of according to local, state, or federal laws.

Using headphones or earphones

CAUTION: Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level. Therefore, to protect your hearing, adjust the equalizer to an appropriate level.
Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the output of the headphone or earphone connectors do not comply with specifications of EN 50332-2. The headphone output connector of your computer complies with EN 50332-2 Sub clause 7. This specification limits the computer’s maximum wide band true RMS output voltage to 150 mV. To help protect against hearing loss, ensure that the headphones or earphones you use also comply with EN 50332-2 (Clause 7 limits) for a wide band characteristic voltage of 75 mV. Using headphones that do not comply with EN 50332­2 can be dangerous due to excessive sound pressure levels.
If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5 Limitation Values). Using headphones that do not comply with EN 50332-1 can be dangerous due to excessive sound pressure levels.

Choking hazard notice

CHOKING HAZARD – Product contains small parts.
Keep away from children under three years.

Plastic bag notice

DANGER
Plastic bags can be dangerous. Keep plastic bags away from babies and children to avoid danger of suffocation.

Glass parts notice

CAUTION: Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel.
© Copyright Lenovo 2018 xv
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Chapter 1. Product overview

This chapter provides basic information to help you get familiar with your computer.

Computer controls, connectors, and indicators

This section introduces hardware features of the computer.

Front view

© Copyright Lenovo 2018 1
1 Infrared camera *
3 Conventional camera * 4 Conventional camera with camera shutter *
5 Power button 6 Fingerprint reader *
7 TrackPoint buttons 8 Trackpad
9 TrackPoint
11 Screen (multi-touch screen on some models)
®
pointing stick
2 Microphones
10 NFC mark*
Note: * Available on some models.
1 Infrared camera
The infrared camera provides a personal and secure way for you to sign in to your computer with face authentication. After setting the infrared camera for face authentication, you can unlock your computer by scanning your face instead of using a password. For more information, see “Using the cameras” on page 31.
Note: The infrared camera is supported only on the Windows 10 operating system.
2 Microphones
The microphones capture sound and voice when used with a program capable of handling audio.
3 Conventional camera
The camera enables you to take pictures or hold a video conference. For more information, see “Using the cameras” on page 31.
4 Conventional camera with camera shutter
The camera enables you to take pictures or hold a video conference. You can use the camera shutter to cover (slide to the right) or unveil (slide to the left) the camera lens.
5 Power button
Press the power button to turn on the computer or put the computer into sleep mode.
To turn off the computer, open the Start menu, click
Power, and then click Shut down.
If your computer is unresponsive, you can turn off the computer by pressing and holding the power button for four or more seconds. If the computer cannot be turned off, see “Computer stops responding” on page 78 for more information.
You also can define what the power button does. For example, by pressing the power button, you can turn off the computer or put the computer into sleep or hibernation mode. To change what the power button does, do the following:
1. Go to Control Panel, and then change the view of Control Panel from Category to Large icons or Small icons.
2. Click Power Options Choose what the power buttons do.
3. Follow the instructions on the screen.
6 Fingerprint reader
Fingerprint authentication provides simple and secure user access by associating your fingerprint with a password. For more information, see “Using the fingerprint reader” on page 54.
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ThinkPad pointing device
7 TrackPoint buttons 8 Trackpad 9 TrackPoint pointing stick
Your computer is equipped with the Lenovo-unique ThinkPad
®
pointing device. For more information, see
“ThinkPad pointing device overview” on page 20.
10 NFC mark
Near field communication (NFC) is a high-frequency and short-range wireless communication technology. By using NFC, you can establish the radio communications between your computer and another NFC-enabled device over a few centimeters or inches. For more information, see “Using the NFC devices” on page 28.
11 Screen (multi-touch screen on some models)
The multi-touch screen enables you to use your computer with simple touch gestures. For more information, see “Using the multi-touch screen” on page 16.

Left-side view

1 USB-Cconnector 2 USB-C connector (Thunderbolt3 compatible)
3 Docking-station connector 4 Fan louvers
5 Smart-card slot *
Note: * Available on some models.
1 USB-Cconnector
The USB-C connector / power connector on your computer supports both the USB Type-Cstandard. With an appropriate USB-C cable connected, you can use the connector to transfer data, charge your device, or connect your computer to external displays.
The USB-C connector also works as the power connector. Use the shipped USB-C power adapter and power cord to connect the computer to ac power through the USB-C connector.
Lenovo provides various USB-C accessories to help you expand your computer functionality. For more information, go to:
http://www.lenovo.com/essentials
Note: When the battery power is below 10%, the USB-C accessories connected to the USB-C connector might not work correctly.
2 USB-C connector (Thunderbolt3 compatible)
The USB-C connector on your computer supports both the USB Type-C standard and the Thunderbolt 3 technology. With an appropriate USB-C cable connected, you can use the connector to transfer data, charge your device, or connect your computer to external displays.
The USB-C connector also works as the power connector. Use the shipped USB-C power adapter and power cord to connect the computer to ac power through the USB-C connector.
Chapter 1. Product overview 3
Lenovo provides various USB-C accessories to help you expand your computer functionality. For more information, go to:
http://www.lenovo.com/essentials
Note: When the battery power is below 10%, the USB-C accessories connected to the USB-C connector might not work correctly.
3 Docking-station connector
Connect your computer to a supported docking station to extend the computer capabilities. For more information, see “Attaching your computer to a docking station” on page 39.
4 Fan louvers
The fan louvers and internal fan enable air to circulate in the computer to ensure proper cooling, especially the cooling of the microprocessor.
Note: To ensure proper airflow, do not place any obstacles in front of the fan louvers.
5 Smart-card slot
Use smart cards for authentication, data storage, and application processing. Within large organizations, you might also use smart cards for strong security authentication of single sign-on (SSO). For more information, see “Using a media card or a smart card” on page 32.

Right-side view

1 Audio connector
3 HDMIconnector
5 Ethernet connector 6 Media-card slot
7 Security-lock slot
1 Audio connector
2 USB 3.1 connector Gen 1
4 Always On USB 3.1 connector Gen 1
Connect headphones or a headset with a 3.5-mm (0.14-inch), 4-pole plug to the audio connector to listen to the sound from the computer.
If you are using a headset with a function switch, do not press this switch while using the headset. If you press the switch, the headset microphone is disabled, and the integrated microphones on the computer is enabled instead.
Note: The audio connector does not support a conventional microphone. For more information, see “Using audio features” on page 30.
2 USB 3.1 connector Gen1
Connect USB-compatible devices, such as a USB keyboard, USB mouse, USB storage device, or USB printer.
Attention: When you attach a USB cable to this connector, ensure that the USB mark is facing upward. Otherwise the connector might get damaged.
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3 HDMI connector
The High-Definition Multimedia Interface (HDMI) connector is a digital audio and video interface. It enables you to connect your computer to a compatible digital audio device or video monitor, such as a high-definition television (HDTV).
4 Always on USB 3.1 connector Gen 1
Connect USB-compatible devices and charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode.
5 Ethernet connector
Connect the computer to a local area network (LAN). The Ethernet connector has two network status indicators. When the green indicator is on, the computer is connected to a LAN. When the yellow indicator blinks, data is being transmitted.
DANGER
To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector. You can only connect an Ethernet cable to this connector.
Note: If the computer is connected to a docking station, use the Ethernet connector on the docking station
instead of the one on the computer.
6 Media-card slot
Insert a flash media card into the media-card slot for data access or storage. For more information, see “Using a media card or a smart card” on page 32.
7 Security-lock slot
Lock your computer to a desk, table, or other fixtures through a security cable lock that fits this security-lock slot to protect your computer from theft,.
Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.

Bottom view

Chapter 1. Product overview 5
1 Removable battery 2 Latches
3 Docking-station hook holes 4 Fan louvers
5 Keyboard drainage holes
7 Emergency-reset hole
6 Speakers
8 Nano-SIM card slot *
Note: * Available on some models.
1 Removable battery
You can use the computer with battery power whenever ac power is unavailable.
2 Latches
Use the latches to lock or unlock the removable battery.
3 Docking-station hook holes
Use the docking-station hook holes to secure a supported docking station.
4 Fan louvers
The fan louvers and internal fan enable air to circulate in the computer to ensure proper cooling, especially the cooling of the microprocessor.
Note: To ensure proper airflow, do not place any obstacles under the fan louvers.
5 Keyboard drainage holes
If you accidentally spill water or drink over the keyboard, the keyboard drainage holes can help drain out liquid from your computer.
6 Speakers
Your computer is equipped with a pair of stereo speakers.
7 Emergency-reset hole
If the computer stops responding and you cannot turn it off by pressing the power button, remove the ac power adapter. Then, insert a straightened paper clip into the emergency-reset hole to reset the computer.
8 Nano-SIM card slot
The nano-SIM-card slot is in the battery compartment. If the computer supports the wireless wide area network (WWAN), a nano Subscriber Identification Module (SIM) card might be required to establish connections. For information about replacing or installing the nano-SIM card, see “Replacing the nano-SIM card” on page 100.

Status indicators

This topic provides information about locating and identifying the various status indicators on your computer.
Note: Depending on the model, your computer might look different from the following illustrations.
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1 Camera status indicator
When this indicator is on, the camera is in use.
2 8 System status indicators
The indicator in the ThinkPad logo on the computer lid and the indicator in the power button show the system status of your computer.
Blinks for three times: The computer is initially connected to power.
On: The computer is on (in normal mode).
Off: The computer is off or in hibernation mode.
Chapter 1. Product overview 7
Blinks quickly: The computer is entering sleep or hibernation mode.
Blinks slowly: The computer is in sleep mode.
3 Fingerprint reader indicator
This indicator shows the status of fingerprint reader. For more information, see “Using the fingerprint reader” on page 54.
4 Caps Lock indicator
When this indicator is on, you can type uppercase letters by directly pressing the letter keys.
5 Fn Lock indicator
This indicator shows the status of Fn Lock function. For more information, see “Using the special keys” on page 18.
6 Speaker-mute indicator
When this indicator is on, the speakers are muted.
7 Microphone-mute indicator
When this indicator is on, the microphones are muted.
9 ac power status indicator
This indicator shows the ac power and charging status of the computer.
White: connected to ac power (battery power 90%–100%)
Amber: connected to ac power (battery power 0%–90%)
Off: not connected to ac power

Important product information

This section provides information to help you locate the following:
• Machine type and model information
• FCC ID and IC Certification information
• Windows operating systems information

Machine type and model information

When you contact Lenovo for help, the machine type and model information helps the technicians to identify your computer and provide faster service.
The following illustration shows where to find the machine type and model information of your computer.
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FCC ID and IC Certification number

The FCC and IC Certification information is identified by a label on the computer as shown in the following illustration.
Note: Depending on the model, your computer might look different from the following illustration.
The content of this label differs depending on the wireless modules that come with your computer:
• For a preinstalled wireless module, this label identifies the actual FCC ID and IC certification number for the wireless module installed by Lenovo.
Note: Do not remove or replace a preinstalled wireless module by yourself. For replacement, you must contact Lenovo service first. Lenovo is not responsible for any damage caused by unauthorized replacement.
• For a user-installable wireless WAN module, this label directs you to consult this user guide for the actual FCC ID and IC certification number.
The FCC ID and IC Certification number label is affixed to the wireless WAN module
1 (available on some
models) installed in the computer.
Chapter 1. Product overview 9
Note: For the user-installable wireless module, ensure that you use only Lenovo-authorized wireless module for the computer. Otherwise, an error message will be displayed and the computer will beep when you turn on the computer.

Labels for the Windows operating systems

Windows® 10 Genuine Microsoft® label: Your computer might have a Genuine Microsoft label affixed to its
cover depending on the following factors:
• Your geographic location
• Date when your computer was manufactured
• Version of Windows 10 that is preinstalled
Go to
https://www.microsoft.com/en-us/howtotell/Hardware.aspx for illustrations of the various types of
Genuine Microsoft labels.
• In the People’s Republic of China, the Genuine Microsoft label is required on all computer models preinstalled with any version of Windows 10.
• In other countries and regions, the Genuine Microsoft label is required only on computer models licensed for Windows 10 Pro.
The absence of a Genuine Microsoft label does not indicate that the preinstalled Windows version is not genuine. For details on how to tell whether your preinstalled Windows product is genuine, refer to the information provided by Microsoft at:
https://www.microsoft.com/en-us/howtotell/default.aspx
There are no external, visual indicators of the Product ID or Windows version for which the computer is licensed. Instead, the Product ID is recorded in the computer firmware. Whenever a Windows 10 product is installed, the installation program checks the computer firmware for a valid, matching Product ID to complete the activation.
In some cases, an earlier Windows version might be preinstalled under the terms of the Windows 10 Pro license downgrade rights.
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Computer features

The computer features introduced in this topic cover various models. Some computer features might be available only on specific models.
Microprocessor To view the microprocessor information of your computer, right-click the Start button and then select
System.
Memory
Double data rate 4 (DDR4) small outline dual in-line memory module (SODIMM)
Storage device
• 2.5-inch form factor, 7-mm (0.28-inch) height hard disk drive *
• 2.5-inch form factor, 7-mm (0.28-inch) height Serial Advanced Technology Attachment (SATA) solid-state drive *
• M.2 solid-state drive *
Display
• Brightness control
• Color display with In-Plane Switching (IPS) or Twisted Nematic (TN) technology
• Display size: 355.6 mm (14 inches)
• Display resolution: 1366 x 768 pixels, 1920 x 1080 pixels, or 2560 x 1440 pixels
• Multi-touch technology *
Keyboard
• Six-row keyboard (backlight function available on some models)
• Function keys
• ThinkPad pointing device
Connectors and slots
• Audio connector
• Ethernet connector
• HDMI connector
• Media-card slot
• Two USB-C connectors (one Thunderbolt 3 compatible)
• Two USB 3.1 connectors Gen 1 (including one Always On USB connector)
• Smart-card slot *
• Nano-SIM-card slot (inside the battery compartment) *
Security features
• Security-lock slot
• Security chip
• Face authentication (available on models with the infrared camera)
• Fingerprint reader *
Chapter 1. Product overview 11
• Trusted Platform Module (TPM) *
• Conventional camera with camera shutter *
Wireless features
• Bluetooth
• Wireless LAN
• Global Positioning System (GPS) *
• NFC *
• Wireless WAN *
Others
• Microphones
• Conventional camera *
Note: * Available on some models.

Computer specifications

Size
• Width: 336.6 mm (13.25 inches)
• Depth: 232.5 mm (9.15 inches)
• Thickness: 19.95 mm (0.79 inches)
Maximum heat output (depending on the model)
• 45 W (154 Btu/hr)
• 65 W (222 Btu/hr)
Power source (ac power adapter)
• Sine-wave input at 50 Hz to 60 Hz
• Input rating of the ac power adapter: 100 V to 240 V ac, 50 Hz to 60 Hz

Operating environment

Maximum altitude (without pressurization)
• 3048 m (10 000 ft)
Temperature
• At altitudes up to 2438 m (8000 ft)
– Operating: 5°C to 35°C (41°F to 95°F) – Storage: 5°C to 43°C (41°F to 109°F)
• At altitudes above 2438 m (8000 ft)
– Maximum temperature when operating under the unpressurized condition: 31.3°C (88°F)
Note: When you charge the battery, its temperature must be at least 10°C (50°F).
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Relative humidity
• Operating: 8% to 95% at wet-bulb temperature 23°C (73°F)
• Storage: 5% to 95% at wet-bulb temperature 27°C (81°F)
If possible, place your computer in a well-ventilated and dry area without direct exposure to sunshine.
Attention:
• Keep electrical appliances such as electric fans, radio, air conditioners, and microwave ovens away from the computer. The strong magnetic fields generated by these appliances can damage the monitor and data on the internal storage drive.
• Do not place any beverages on top of or beside the computer or other attached devices. If liquid is spilled on or in the computer or an attached device, a short circuit or other damage might occur.
• Do not eat or smoke over your keyboard. Particles that fall into your keyboard can cause damage.

Lenovo programs

Your computer comes with Lenovo programs to help you work easily and securely.

Accessing Lenovo programs

To access Lenovo programs on your computer, do the following:
1. Open the Start menu and locate a program by the program name.
2. If you do not find the program in the program list, search for the program in the search box.

An introduction to Lenovo programs

This topic provides a brief introduction to Lenovo programs. Depending on your computer model, some of the programs might not be available.
The available programs are subject to change without notice. To learn more about the programs and other computing solutions offered by Lenovo, go to:
Chapter 1. Product overview 13
Hotkey Features Integration Hotkey Features Integration is a utility package that enables you to select and
install utilities specifically for the special keys and buttons on your computer. The special keys and buttons are designed to meet accessibility and usability requirements. Installing related utilities enables full functionality of the special keys and buttons.
Lenovo Companion Your computer’s best features and capabilities should be easy to access and
understand. With Lenovo Companion, they are.
Use Lenovo Companion to do the following:
• Optimize your computer performance, monitor your computer health, and manage updates.
• Access your user guide, check warranty status, and view accessories customized for your computer.
• Read how-to articles, explore Lenovo forums, and stay up-to-date on technology news with articles and blogs from trusted sources.
• Configure hardware settings.
• Create and manage your Lenovo ID.
This app is filled with exclusive Lenovo content to help you learn more about what you can do with your Lenovo computer.
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Chapter 2. Using your computer

This chapter provides information to help you use the various features provided by your computer.

Registering your computer

When you register your computer, information is entered into a database, which enables Lenovo to contact you if there is a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
When you register your computer with Lenovo, you also will receive the following benefits:
• Quicker service when you call Lenovo for help
• Automatic notification of free software and special promotional offers
To register your computer with Lenovo, go to the screen.
http://www.lenovo.com/register and follow the instructions on

Frequently asked questions

This topic provides a few tips to help you optimize the use of your ThinkPad notebook computers.
To ensure the best computer performance, go to the following Web site to find information such as aids for troubleshooting and answers to frequently asked questions:
http://www.lenovo.com/support/faq
Can I get my user guide in another language?
To download the user guide in another language, go to instructions on the screen.
How do I get help about the Windows operating system?
The Windows help information system provides you with detailed information about using the Windows operating system so that you can get the most of your computer. To access the Windows help information system, click the Start button to open the Start menu, and then click Get Help. Additionally, you can use the Cortana
How do I access Control Panel?
Click the Start button to open the Start menu, and then click Windows System Control Panel.
®
personal assistant to search for help, apps, files, settings, and so on.
http://www.lenovo.com/support. Then follow the
How to turn off my computer?
Open the Start menu, click
How to partition my storage drive?
To partition the storage drive of your computer in the Windows operating system, refer to
support.lenovo.com/solutions/ht503851
How do I use battery power more effectively when I am on the go?
• To conserve power, or to suspend operation without exiting programs or saving files, see “Power-saving modes” on page 26.
© Copyright Lenovo 2018 15
Power, and then click Shut down.
https://
.
• To achieve the best balance between performance and power saving, create and apply an appropriate power plan. See “Managing the battery power” on page 26.
• If your computer will be turned off for an extended period of time, you can prevent battery power from draining by removing the battery.
How do I securely dispose of data stored on the internal storage drive?
• Study Chapter 5 “Security” on page 51 to find out how you can protect your computer from theft and unauthorized use.
• Before you dispose of the data on the internal storage drive, ensure that you read “Deleting data from your storage drive” on page 56.
How do I attach an external display?
• Refer to “Using an external display” on page 33.
• With the Extend desktop function, you can display output on both the computer display and an external display.
How do I attach or replace a device?
Refer to the appropriate topic in Chapter 9 “Replacing devices” on page 97.
I have been using the computer for some time already, and is getting slower. What should I do?
• Follow the “General tips for preventing problems” on page 77.
• Diagnose problems yourself by using the preinstalled diagnostic software. See “Diagnosing problems with Lenovo Companion” on page 77.
• Check for recovery solutions in Chapter 8 “Recovery information” on page 95.
Print the following topics and keep them with your computer in case you are unable to access this electronic user guide when necessary.
• “Installing the Windows 10 operating system” on page 59
• “Computer stops responding” on page 78
• “Power problems” on page 90

Using the multi-touch screen

This topic provides instructions on how to use the multi-touch screen that is available on some models.
Notes:
• Your computer screen might look different from the following illustrations.
• Depending on the program you use, some gestures might not be available.
The following table introduces some frequently used gestures.
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Touch gesture (touch models only)
Description
Touch: Tap.
Mouse action: Click.
Function: Open an app or perform an action on an open app, such as Copy, Save, and Delete, depending on the app.
Touch: Tap and hold.
Mouse action: Right-click.
Function: Open a menu with multiple options.
Touch: Slide.
Mouse action: Scroll the mouse wheel, move the scroll bar, or click the scroll
arrow.
Function: Scroll through items, such as lists, pages, and photos.
Touch: Drag an item to the location you want.
Mouse action: Click, hold, and drag an item.
Function: Move an object.
Touch: Move two fingers closer together.
Mouse action: Press the Ctrl key while scrolling the mouse wheel backward.
Function: Zoom out.
Touch: Move two fingers farther apart.
Mouse action: Press the Ctrl key while scrolling the mouse wheel forward.
Function: Zoom in.
Touch: Swipe in from the right edge.
Mouse action: Click the action center icon
in the Windows notification area.
Function: Open the action center to see your notifications and quick actions.
Chapter 2. Using your computer 17
Touch gesture (touch models only)
Description
Touch: Swipe in from the left edge.
Mouse action: Click the task-view icon
Function: View all your open windows in task view.
Short swipe for full-screened app or when your computer is in the tablet
mode Touch: Swipe downwards shortly from the top edge. Mouse action: Move your pointer to the top edge of the screen. Function: Show a hidden title bar.
Long swipe when your computer is in the tablet mode Touch: Swipe in from the top edge to the bottom edge. Mouse action: From the top edge of the screen, click and hold, move the
pointer to the bottom of the screen, and then release. Function: Close the current app.
on the taskbar.
Tips on using the multi-touch screen
• The multi-touch screen is a glass panel covered with a plastic film. Do not apply pressure or place any metallic object on the screen, which might damage the touch panel or cause it to malfunction.
• Do not use fingernails, gloved fingers, or inanimate objects for input on the screen.
• Regularly calibrate the accuracy of the finger input to avoid a discrepancy.
Tips on cleaning the multi-touch screen
• Turn off the computer before cleaning the multi-touch screen.
• Use a dry, soft, and lint-free cloth or a piece of absorbent cotton to remove fingerprints or dust from the multi-touch screen. Do not apply solvents to the cloth.
• Gently wipe the screen using a top-down motion. Do not apply any pressure on the screen.

Using the special keys

Your computer has several special keys to help you work more easily and effectively.
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1 Windows logo key
Press the Windows logo key to open the Start menu. For information about using the Windows logo key with other keys, see the help information system of the Windows operating system.
2 3 Fn key and function keys
You can configure the Fn key and function keys in the Keyboard Properties window by doing the following:
1. Go to Control Panel, and then change the view of Control Panel from Category to Large icons or Small icons.
2. Click Lenovo - Keyboard Manager and the Keyboard Manager window is displayed.
3. Select the options of your preference.
+ Switch the key function between the standard F1–F12 function and the special function printed as an icon on each key. When the Fn Lock indicator is off, you can use the default function. You can change the default function in the Keyboard Properties window.
Mute or unmute the speakers. When the speakers are muted, the indicator on the key is on.
If you mute the sound and turn off your computer, the sound will remain muted when you turn on your
computer. To turn on the sound, press
or .
Decrease the speaker volume.
Increase the speaker volume.
Mute or unmute the microphones. When the microphones are muted, the indicator on the key is on.
Darken the computer display.
Brighten the computer display.
Manage external displays.
Enable or disable the built-in wireless features.
Open the Settings window.
Enable or disable the built-in Bluetooth features.
Open a keyboard setting page.
Invoke the function defined by yourself. If no function is defined, press this key to open the Cortana
personal assistant. To define or change the function, do the following:
1. Open the Start menu and click the Lenovo Companion program.
2. Click Hardware Settings and then click the input icon
.
3. Locate the Keyboard: User-defined Key section and follow the instructions on the screen to complete the setting.
On the Input page, you can also define different functions for the key combinations with F12, such as Shift +F12, Alt+F12, or Ctrl+F12.
Key combinations
+ Open the Snipping Tool program.
Chapter 2. Using your computer 19
Fn+B: The Break key
Fn+K: The ScrLK or Scroll Lock key
Fn+P: The Pause key
Fn+S: The SysRq key
Fn+Left Arrow key: The Home key
Fn+Right Arrow key: The End key
Fn+4: Put the computer into sleep mode. To wake up the computer, press the Fn key or the power button.
Fn+Spacebar: If your computer supports keyboard backlight, press Fn+Spacebar to switch between the different keyboard backlight status.

Using the ThinkPad pointing device

This section provides information about using the ThinkPad pointing device.

ThinkPad pointing device overview

The ThinkPad pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling. With the ThinkPad pointing device, you also can perform various touch gestures, such as rotating and zooming in or out.
The ThinkPad pointing device consists of the following devices:
1 TrackPoint pointing device
2 Trackpad
Note: Depending on the model, your TrackPoint pointing device and the trackpad might look different from the illustration in this topic.
By default, both the TrackPoint pointing device and the trackpad are active with the touch gestures enabled. To change the settings, see “Customizing the ThinkPad pointing device” on page 23.
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Using the TrackPoint pointing device

The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.
The TrackPoint pointing device consists of the following components:
1 Pointing stick
2 Left-click button (primary-click button)
3 Right-click button (secondary-click button)
4 Scroll bar
To use the TrackPoint pointing device, see the following instructions:
Note: Place your hands in the typing position and use your index finger or middle finger to apply pressure to the pointing-stick nonslip cap. Use either thumb to press the left-click button or right-click button.
Point Use the pointing stick
1 to move the pointer on the screen. To use the pointing stick, apply pressure to
the pointing-stick nonslip cap in any direction parallel to the keyboard. The pointer moves accordingly but the pointing stick itself does not move. The speed at which the pointer moves depends on the amount of pressure you apply to the pointing stick.
Left-click Press the left-click button
2 to select or open an item.
Right-click Press the right-click button
3 to display a shortcut menu.
Scroll Press and hold the dotted scroll bar
4 while applying pressure to the pointing stick in the vertical or
horizontal direction. Then you can scroll through the document, Web site, or apps.
Chapter 2. Using your computer 21

Using the trackpad

The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse.
The trackpad can be divided into two zones:
1 Left-click zone (primary-click zone)
2 Right-click zone (secondary-click zone)
To use the trackpad, see the following instructions:
Point Slide one finger across the surface of the trackpad to move the pointer accordingly.
Left-click Press the left-click zone
1 to select or open an item.
You also can tap anywhere on the surface of the trackpad with one finger to perform the left-click action.
Right-click Press the right-click zone
2 to display a shortcut menu.
You also can tap anywhere on the surface of the trackpad with two fingers to perform the right-click action.
Scroll Put two fingers on the trackpad and move them in the vertical or horizontal direction. This action enables
you to scroll through the document, Web site, or apps. Ensure that you position your two fingers slightly apart from each other.
With the trackpad, you also can perform a variety of touch gestures. For information about using the touch gestures, see “Using the trackpad touch gestures” on page 23.
If the trackpad surface is stained with oil, turn off the computer first. Then gently wipe the trackpad surface with a soft and lint-free cloth moistened with lukewarm water or computer cleaner.
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Using the trackpad touch gestures

The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform the same point and click actions as you would use a traditional mouse. You also can use the trackpad to perform various touch gestures.
The following section introduces some frequently used touch gestures such as tapping, dragging, and scrolling. For more gestures, see the help information system of the ThinkPad pointing device.
Notes:
• When using two or more fingers, ensure that you position your fingers slightly apart.
• Some gestures are not available if the last action was done from the TrackPoint pointing device.
• Some gestures are only available when you are using certain apps.
• Depending on the model, the trackpad on your computer might look different from the illustrations in this topic.
Tap
Tap anywhere on the trackpad with one finger to select or open an item.
Two-finger scroll
Put two fingers on the trackpad and move them in the vertical or horizontal direction. This action enables you to scroll through the document, Web site, or apps.
Two-finger zoom in
Put two fingers on the trackpad and move them farther apart to zoom in.
Swipe three fingers down
Put three fingers on the trackpad and move them down to show the desktop.
Two-finger tap
Tap anywhere on the trackpad with two fingers to display a shortcut menu.
Two-finger zoom out
Put two fingers on the trackpad and move them closer together to zoom out.
Swipe three fingers up
Put three fingers on the trackpad and move them up to open the task view to see all your open windows.

Customizing the ThinkPad pointing device

You can customize the ThinkPad pointing device so you can use it more comfortably and efficiently. For example, you can choose to enable the TrackPoint pointing device, the trackpad, or both. You also can disable or enable the touch gestures.
To customize the ThinkPad pointing device, do the following:
1. Go to Control Panel.
2. View Control Panel by Large icons or Small icons. Click Mouse. The Mouse Properties window is displayed.
3. In the Mouse Properties window, follow the instructions on the screen to complete the customization.
Chapter 2. Using your computer 23

Replacing the cap on the pointing stick

The cap 1 on the end of the pointing stick is removable. After you use the cap for a period of time, you might consider replacing the cap with a new one.
Notes:
• Ensure that you use a cap with grooves
• Depending on the model, your keyboard might look different from the illustration in this topic.
a as shown in the following illustration.

Power management

This section provides information about how to use ac power and battery power to achieve the best balance between performance and power management.

Using the ac power adapter

The power to run your computer can come either from the battery or from ac power. While you use ac power, the battery charges automatically.
Your computer comes with an USB-C type ac power adapter and a power cord.
• ac power adapter: Converts ac power for notebook computer use.
• Power cord: Connects the ac outlet and the ac power adapter.
Connecting the ac power adapter
To connect the computer to ac power, ensure that you follow the steps in order:
Attention: Using an improper power cord might severely damage your computer.
1. Connect the power cord to the ac power adapter.
2. Connect the ac power adapter to one of the USB-C connectors of the computer.
3. Connect the power cord to an electrical outlet.
Tips on using the ac power adapter
• When the ac power adapter is not in use, disconnect it from the electrical outlet.
• Do not bind the power cord tightly around the ac power adapter transformer pack when it is connected to the transformer.
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Using the battery

When you use your computer away from electrical outlets, you depend on battery power to keep your computer running. Different computer components consume power at different rates. The more you use the power-intensive components, the faster you consume battery power.
Spend more time unplugged with ThinkPad batteries. Mobility has revolutionized business by enabling you to take your work wherever you go. With ThinkPad batteries, you are able to work longer without being tied to an electrical outlet.
Checking the battery status
Move your pointer to the battery-status icon in the Windows notification area to check the battery status. The battery-status icon displays the percentage of battery power remaining and how long you can use your computer before you must charge the battery.
The rate at which you use battery power determines how long you can use the battery of your computer between charges. Because every computer user has individual habits and needs, it is difficult to predict how long a battery charge lasts. There are two main factors:
• How much energy is stored in the battery when you begin to work
• The way you use your computer, for example:
– How often you access the storage drive – How bright you make the computer display – How often you use the wireless feature
Charging the battery
When you find that the remaining battery power is low, charge your battery or replace the battery with a charged battery.
If an ac outlet is convenient, connect the computer to ac power. The battery is fully charged in about four to eight hours. The actual charging time depends on the battery size, the physical environment, and whether you are using the computer. You can check the battery charging status at any time through the battery­status icon in the Windows notification area.
Note: To maximize the life of the battery, the computer does not start recharging the battery if the remaining power is greater than 95%.
Tips on charging the battery
• Before you charge the battery, ensure that the battery temperature is higher than 10°C (50°F) and lower than 35°C (95°F).
• Charge the battery in any of the following conditions:
– A new battery is installed. – The percentage of power remaining is low. – The battery has not been used for a long time.
Maximizing the battery life
To maximize the life of the battery, do the following:
• Use the battery until the charge is depleted.
• Recharge the battery completely before using it. You can see whether the battery is fully charged from the battery-status icon in the Windows notification area.
Chapter 2. Using your computer 25
• Always use power management features such as power-saving modes.

Managing the battery power

To achieve the best balance between performance and power saving, adjust your power plan settings. To adjust power plan settings, do the following:
1. Go to Control Panel, and then change the view of Control Panel from Category to Large icons or Small icons.
2. Click Power Options.
3. Follow the instructions on the screen.
For more information, see the Windows help information system.

Power-saving modes

There are several modes that you can use at any time to conserve power. This section introduces each mode and gives tips on the effective use of battery power.
Sleep mode In sleep mode, your work is saved to memory, and then the storage drive and the computer display are
turned off. When your computer wakes up, your work is restored within seconds. To put your computer to sleep mode, open the Start menu, click
Hibernation mode By using this mode, you can turn off your computer completely without saving files or exiting any
programs that are running. When the computer enters hibernation mode, all open programs, folders, and files are saved to the storage drive, and then the computer turns off.
To put the computer to hibernation mode, define what the power button does first, and then press the power button to put the computer to hibernation mode.
If you put your computer to hibernation mode with the wake-up function disabled, the computer does not consume any power. The wake-up function is disabled by default. If you put your computer to hibernation mode with the wake-up function enabled, the computer consumes a small amount of power.
To enable the wake-up function, do the following:
1. Open Control Panel, view Control Panel by Category, and then click System and Security.
2. Click Administrative Tools.
3. Double-click Task Scheduler. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
4. From the left pane, select the task folder for which you want to enable the wake-up function. The scheduled tasks are displayed.
5. Click a scheduled task, and then click the Conditions tab.
6. Under Power, select Wake the computer to run this task.
Wireless off When you are not using the wireless features, such as Bluetooth or wireless LAN, turn them off to help
conserve power.
Power, and then click Sleep.

Cabled Ethernet connections

With an Ethernet cable, you can connect your computer to a local network through the Ethernet connector on your computer.
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The Ethernet connector has two network status indicators. When the green indicator is on, the computer is connected to a LAN. When the yellow indicator blinks, data is being transmitted.
Note: If the computer is connected to a supported docking station or a supported dock, use the Ethernet connector on the docking station or the dock instead of the one on the computer.
DANGER
Your computer has an Ethernet connector. To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector.

Wireless connections

Wireless connection is the transfer of data without the use of cables but by means of radio waves only.

Using the wireless-LAN connection

A wireless local area network (LAN) covers a relatively small geographic area, such as an office building or a house. Devices based on the 802.11 standards can connect to this type of network.
Your computer comes with a built-in wireless network card to help you establish wireless connections and monitor the connection status.
To establish a wireless-LAN connection, do the following:
1. Turn on the wireless feature, press
2. Click the wireless-network-connection-status icon in the Windows notification area. A list of available wireless networks is displayed.
3. Double-click a network to connect to it. Provide required information if needed.
The computer automatically connects to an available and remembered wireless network when the location changes. If the available wireless network is secured, provide the password as required. For more information, see the Windows help information system.
Tips on using the wireless-LAN feature
To achieve the best connection, use the following guidelines:
• Place your computer so that there are as few obstacles as possible between the wireless-LAN access point and the computer.
• Open your computer cover to an angle of slightly more than 90 degrees.
Checking the wireless-LAN connection status
You can check the wireless-LAN connection status through the wireless-network-connection-status icon in the Windows notification area. The more bars encompassed, the better the signal is.
.

Using the wireless-WAN connection

Wireless wide area network (WAN), which uses cellular networks for data transmission, enables you to establish wireless connections over remote public or private networks. These connections can be maintained over a large geographical area by use of multiple antenna sites or satellite systems maintained by wireless service providers.
Chapter 2. Using your computer 27
Some ThinkPad notebook computers come with a wireless-WAN card installed, which provides some wireless-WAN technologies, such as 1xEV-DO, HSPA, 3G, 4G, GPRS, or LTE. By using the wireless-WAN card, you can establish wireless-WAN connections.
Note: The wireless-WAN service is provided by authorized service providers in some countries or regions.
Tips for using the wireless-WAN feature
To achieve the best connection, use the following guidelines:
• Keep your computer away from your body.
• Place your computer on a flat surface and open your computer display to an angle of slightly more than 90 degrees.
• Place your computer away from concrete or brick walls that might dampen cellular signals.
• Best reception is available near windows and other locations where cellular phone reception is the strongest.
Checking the wireless-WAN connection status
You can check the wireless-WAN connection status through the wireless-network-connection-status icon in the Windows notification area. The more bars encompassed, the better the signal is.

Using the Bluetooth connection

Bluetooth can connect devices that are within a short distance from one another. Bluetooth is commonly used in the following scenarios:
• Connecting peripheral devices to a computer
• Transferring data between hand-held devices and a personal computer
• Remotely controlling and communicating with devices such as mobile phones
Depending on the model, your computer might support the Bluetooth feature. To transfer data through the Bluetooth feature, do the following:
Note: It is not recommended to use the wireless feature (the 802.11 standards) of your computer simultaneously with a Bluetooth option. The data transmission speed can be delayed and the performance of the wireless feature can be degraded.
1. Do one of the following:
• Press the Bluetooth-control key
• Open the Start menu, and then click Settings Devices Bluetooth & other devices. Turn on the Bluetooth switch to enable the Bluetooth feature.
2. Right-click the data that you want to send.
3. Select Send To Bluetooth Devices.
4. Select a Bluetooth device, and then follow the instructions on the screen.
For more information, see the Windows help information system and the help information system of the Bluetooth device.
and turn on the Bluetooth feature.

Using the NFC devices

If your computer supports the near field communication (NFC) feature, you will see an NFC icon or label around the trackpad area.
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NFC is a high-frequency and short-range wireless communication technology. By using NFC, you can establish the radio communications between your computer and another NFC-enabled device over a few centimeters or inches.
This section provides instructions on how to pair your computer with an NFC device. For more information about data transfer, see the documentation of the NFC device.
Attention:
• Before handling the NFC card, touch a metal table or a grounded metal object. Otherwise the card might get damaged by the static electricity from your body.
• During the data transfer, do not put your computer or NFC-enabled smartphone to sleep mode; otherwise, your data might get damaged.
Enabling the NFC feature
By default, the NFC feature is enabled. If the NFC feature of your computer is disabled, do the following to enable the NFC feature:
1. Open the Start menu and then click Settings Network & Internet Airplane mode.
2. Turn off the Airplane mode.
3. Turn on the NFC function.
Pairing your computer with an NFC card
Before you start, ensure that the card is in NFC Data Exchange Format (NDEF), otherwise the card cannot be detected. Then do the following:
1. Position the card closely above the NFC label as shown. Align the shorter edge of the card with the horizontal extension line for the center of the NFC label.
2. Slowly move the card a distance within 0.5 cm (0.20 inches) to the direction of the computer display. Then hold the card for seconds until you are prompted that the card has been successfully detected.
Chapter 2. Using your computer 29
Pairing your computer with an NFC-enabled smartphone
Before you start, ensure that the smartphone screen is facing upward. Then do the following:
1. Position the smartphone closely above the NFC label as shown. Align the shorter edge of the smartphone with the horizontal extension line for the center of the NFC label.
2. Slowly move the smartphone a distance within 5 cm (1.97 inches) to the direction of the computer display. Then hold the smartphone for seconds until you are prompted that the smartphone has been successfully detected.

Using the Airplane mode

The Airplane mode is supported on the Windows 10 operating system. If the Airplane mode is enabled, all wireless features are disabled.
To enable or disable the Airplane mode, do the following:
1. Open the Start menu.
2. Click Settings Network & Internet Airplane mode.
3. Slide the control for Airplane mode to turn it on or off.

Using audio features

Your computer is equipped with the following items:
• Audio connector, 3.5 mm (0.14 inches) in diameter
• Microphones
• Speakers
Your computer also has an audio chip that enables you to enjoy various multimedia audio features, such as the following:
• Compliant with High Definition Audio
• Playback of MIDI and MP3 files
• Recording and playback of PCM and WAV files
• Recording from various sound sources, such as a headset attached
The following list provides information about supported functions of the audio devices attached to the connectors on your computer or the docking station.
Headset with a 3.5-mm (0.14-inch), 4-pole plug: Headphone and microphone functions
Conventional headphone: Headphone function
Note: The conventional microphone is not supported.
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Using the cameras

Depending on models, your computer might be equipped with a conventional camera with camera shutter or an infrared camera.
Using the conventional camera with camera shutter
To use the conventional camera to take pictures and record videos, slide the camera shutter to the left to unveil the camera lens first. Then open the Start menu and click Camera from the program list. If you use other programs that provide features such as photographing, video capturing, and video conferencing, the camera starts automatically when you enable the camera-required feature. When the camera starts, the camera status indicator nearby turns white, indicating that the camera is in use. If your want to cover the camera lens, slide the camera shutter to the right.
If you want to configure the camera settings, open the Start menu and then click Lenovo Companion Hardware Settings Display, Camera & Audio/Media. Locate the Camera section and then follow the instructions on the screen to configure the camera settings
Using the infrared camera
The infrared camera provides a personal and secure way for you to sign in to your computer with face authentication. After setting the infrared camera for face authentication, you can unlock your computer by scanning your face instead of using a password.
The infrared camera has the following components:
1 3 Infrared light-emitting diode (LED)
The infrared LED emits infrared light. Normally the infrared light is invisible to the naked eye.
2 Infrared camera lens
The infrared camera lens is used for creating the facial image of a user.
4 Camera indicator
When the camera indicator is on, the infrared camera is in the recognition mode.
To set the infrared camera for face authentication, do the following:
1. Open the Start menu and click Settings Accounts Sign-in options.
2. Scroll down to the Password section and click Add to create a password.
3. Follow the instructions on the screen to create a Personal Identification Number (PIN).
4. Locate the Windows Hello section and click Set up under Face Recognition. Then click Get Started.
Chapter 2. Using your computer 31
5. Enter the PIN you have set earlier. The camera preview starts.
6. Follow the instructions on the screen to complete the setup.
7. Click Improve Recognition to improve the image so that Windows Hello can recognize you in different light conditions or when your appearance changes.
To use the infrared camera to unlock your computer, do the following:
1. On the Windows lock screen, select the smiling face icon from the sign-in options.
2. Follow the instructions on the screen and ensure that you are centered and looking directly at the camera. When the program recognizes your face, it automatically unlocks the screen and signs you in to the Windows operating system.

Using a media card or a smart card

Your computer has a media-card slot. Depending on the model, your computer might also have a smart-card slot.
Supported media card types
The media-card reader on your computer only supports the following media cards:
Note: Your computer does not support the content protection for recordable media (CPRM) feature for the SD card.
• MultiMediaCard (MMC)
• Secure Digital (SD) card
• Secure Digital eXtended-Capacity (SDXC) card
• Secure Digital High-Capacity (SDHC) card
Supported smart card type
You can use smart cards for authentication, data storage, and application processing. Within large organizations, you might also use smart cards for strong security authentication of single sign-on (SSO). The smart-card reader on your computer only supports the smart card of the following specifications:
• Length: 85.60 mm (3.37 inches)
• Width: 53.98 mm (2.13 inches)
• Thickness: 0.76 mm (0.03 inches)
Attention: Smart cards with slits are not supported. Do not insert such a smart card into the smart-card reader of your computer. Otherwise the reader might get damaged.
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Installing a media card or a smart card Attention: Before you start installing a card, touch a metal table or a grounded metal object. This action
reduces any static electricity from your body. Static electricity could damage the card.
To install the card, do the following:
1. Locate the appropriate type of slot for your card. See “Computer controls, connectors, and indicators” on page 1.
2. Ensure that the card is correctly oriented:
• For the media card: The metal contacts are facing down and pointing toward the card slot.
• For the smart card: The metal contacts are facing upward and pointing toward the card slot.
3. Press the card firmly into the card slot.
If the plug-and-play feature is not enabled for the installed media card or smart card, do the following to enable the feature:
1. Go to Control Panel.
2. View Control Panel by Category. Click Hardware and Sound.
3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
4. From the Action menu, select Add legacy hardware. The Add Hardware Wizard starts.
5. Follow the instructions on the screen.
Removing a media card or a smart card
Attention:
• Before removing a card, stop the card first. Otherwise, data on the card might get corrupted or lost.
• When transferring data to or from a media card or a smart card, do not put your computer to sleep or hibernation mode before the data transfer is completed; otherwise, your data might get damaged.
• Do not remove a card when the computer is in sleep mode or hibernation mode. Otherwise, the system might not respond when you try to resume operation.
To remove a card, do the following:
1. Click the triangular icon in the Windows notification area to show hidden icons. Then, right-click the Safely Remove Hardware and Eject Media icon.
2. Select the corresponding item to eject the card from the Windows operating system.
3. Press the card to eject it from your computer.
4. Remove the card and store it safely for future use.
Note: If you do not remove the card from your computer after you eject the card from the Windows operating system, the card can no longer be accessed. To access the card, you must remove it first, and then insert it again.

Using an external display

This section provides instructions on how to connect an external display, choose display modes, and change display settings.
You can use an external display such as a projector or a monitor to give presentations or to expand your workspace.
Chapter 2. Using your computer 33
Your computer supports the following video resolution, if the external display also supports that resolution.
• Up to 4096 x 2304 pixels / 60 Hz, with an external display connected to the USB-C connector or the USB­C connector (Thunderbolt 3 compatible)
• Up to 4096 x 2160 pixels / 30 Hz with an external display connected to the HDMI connector
For more information about the external display, see the manuals that come with it.
Connecting an external display
You can use either a wired display or a wireless display. The wired display can be connected to a video connector such as the HDMI connector and the USB-C connector by a cable. The external display connected to the USB-C connector and the external display connected to the HDMI connector cannot be used simultaneously. The wireless display can be added through the Miracast
®
function.
Connecting a wired display
Note: When you connect an external monitor, a video interface cable with a ferrite core is required.
1. Connect the external display to an appropriate video connector on your computer, such as the HDMI connector or the USB-C connector.
2. Connect the external display to an electrical outlet.
3. Turn on the external display.
If your computer cannot detect the external display, right-click on the desktop, and then click Screen resolution/Display settings Detect.
Do not connect external displays to the USB-C connector Otherwise, only the external display connected to the USB-C connector
1 and the HDMI connector 2 at the same time.
1 will work by default. You can
change the priority between the USB-C connector and the HDMI connector from the ThinkPad Setup program. To start the ThinkPad Setup program, see “Configuring ThinkPad Setup” on page 61. For more information, see Shared Display Priority in “Config menu” on page 63.
Connecting a wireless display
Note: To use a wireless display, ensure that both your computer and the external display support the Miracast feature.
Do one of the following:
– Open the Start menu, and then click Settings Devices Connected devices Add a device. – Click the action center icon
in the Windows notification area. Click Connect. Select the wireless
display and follow the instructions on the screen.
For more information, see the Windows help information system.
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Choosing a display mode
You can display your desktop and apps on the computer display, the external display, or both. To choose
how to display the video output, press the display-mode switching key
and then select a display mode
you prefer.
There are four display modes:
PC screen only: Displays the video output only on your computer screen.
Note: Depending on the situation, you might see Disconnect, PC screen only, Computer only or Disconnect projector.
Duplicate: Displays the same video output on both your computer screen and an external display.
Extend: Extends the video output from your computer display to an external display. You can drag and move items between the two displays.
Second screen only: Shows the video output only on an external display.
Note: Depending on the situation, you might see Projector only or Second screen only.
If you show programs using DirectDraw or Direct3D
®
in full-screen mode, only the main display shows the
video output.
Changing display settings
You can change the settings for both the computer display and the external display. For example, you can define which one is the main display and which one is the secondary display. You also can change the resolution and orientation.
To change display settings, do the following:
1. Right-click on the desktop and select Display settings (Windows 10).
2. Select the display that you want to configure.
3. Change display settings as you want.
Note: If you set a higher resolution for the computer display than the external display, only part of the screen can be shown on the external display.

Traveling with your computer

This topic provides information to help you work with your computer when you are traveling.
Use the following travel tips to travel more confidently and efficiently with your computer.
• When your computer goes through the x-ray machines at airport security stations, it is important to keep your eyes on the computer at all times to prevent theft.
• Consider bringing an electrical adapter for use on an airplane or automobile.
• If you carry an ac power adapter, detach the ac cord from it to avoid damaging the cord.
Travel tips on airplanes
If you carry your computer onto an airplane, observe the following tips:
• Be careful about the seat in front of you on airplanes. Angle your computer display so that it does not get caught when the person in front of you leans back.
• When taking off, remember to turn off your computer or put it to hibernation mode.
Chapter 2. Using your computer 35
• If you intend to use your computer or wireless services (such as Internet and Bluetooth), check with the airline for restrictions and availability of services before boarding the airplane. If there are restrictions on the use of computers with wireless features on the airplane, you must abide by those restrictions.
The Airplane mode is supported on the Windows 10 operating system. In the Airplane mode, all wireless features are disabled.
To enable the Airplane mode, do the following:
1. Open the Start menu, and then click Settings Network & Internet Airplane mode.
2. Slide the Airplane mode control to turn it on.
Travel accessories
If you are traveling to another country or region, you might want to consider an appropriate ac power adapter for the country or region to which you are traveling.
To purchase travel accessories, go to:
http://www.lenovo.com/accessories
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Chapter 3. Enhancing your computer

This chapter provides instructions on how to use hardware devices to expand your computer capabilities.

Finding ThinkPad options

If you want to expand the capabilities of your computer, Lenovo has a number of hardware accessories and upgrades to meet your needs. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more.
To shop at Lenovo, go to:
http://www.lenovo.com/essentials

ThinkPad Basic Docking Station, ThinkPad Pro Docking Station, and ThinkPad Ultra Docking Station

This section introduces how to use the ThinkPad Basic Docking Station, ThinkPad Pro Docking Station, and ThinkPad Ultra Docking Station.

Locating controls, connectors, and indicators

This section introduces the locations of controls, connectors, and indicators on the docking stations.
Note: When your computer is attached to the docking station, always use the Ethernet connector and the external display connectors on the docking station. Do not use the ones on the computer.
Front view Note: The following illustration is based on ThinkPad Basic Docking Station. The ThinkPad Pro Docking
Station and ThinkPad Ultra Docking Station might look slightly different.
© Copyright Lenovo 2018 37
1 System lock: Use the system lock in the following ways:
• When the system lock is in the locked position
, the latch is locked, and you cannot attach or detach
your computer.
• When the system lock is in the unlocked position
, the latch is unlocked, and you can attach or detach
your computer.
• When the system lock is in the unlocked position
, you can remove the system lock from the system-
lock slot.
Note: The ThinkPad Basic Docking Station does not ship with a system lock installed. You can purchase a system lock from Lenovo at
2 Key lock indicator: This indicator turns on when the system lock key is in the locked position.
3 Docking status indicator: This indicator turns on when your computer is successfully connected to the
http://www.lenovo.com/essentials.
docking station.
4 Power button: Press the power button to turn on or turn off the computer attached to the docking station.
5 Guide post: Use the guide post to help you position your computer properly when you attach the
computer to the docking station.
6 Docking-station connector: Connect the computer to the docking station.
7 Hooks: Hold and secure the computer to the docking station.
8 Latch: Slide the latch to attach or detach the computer.
Rear view
Figure 1. ThinkPad Basic Docking Station
Figure 2. ThinkPad Pro Docking Station
Figure 3. ThinkPad Ultra Docking Station
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1 Audio connector: Connect headphones or a headset with a 3.5-mm (0.14-inch), 4-pole plug.
2 ac power connector: Connect the ac power adapter.
3 DisplayPort
®
connector: Connect a high-performance monitor, a direct-drive monitor, or other devices
that use a DisplayPort connector.
4 VGA connector: Connect the computer to a VGA-compatible video device, such as a VGA monitor.
5 USB 2.0 connector, 7 USB 3.1 connector Gen 1: Connect USB-compatible devices, such as a USB
keyboard, a USB mouse, a USB storage device, or a USB printer.
6 Always On USB 3.1 connector Gen 1, 12 Always on USB 3.1 connector Gen 2: Connect USB-
compatible devices and charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode.
8 Ethernet connector: Connect the docking station to an Ethernet LAN.
9 Security-lock slot: Lock your docking station to a desk, table, or other non-permanent fixture to protect
your docking station from theft. Use a security cable lock that fits this security-lock slot.
10 USB-C connector: Use the connector to transfer data, charge your device, or connect to external
displays with an appropriate USB-C cable connected.
11 HDMI connector: Connect a compatible digital audio device or video monitor, such as a DVD player or
an HDTV.
13 USB 3.1 connector Gen 2: With greater data transfer rate and faster charging speed, the USB 3.1
connector Gen 2 is used to connect USB-compatible devices, such as a USB keyboard, a USB mouse, a USB storage device, or a USB printer.

Attaching your computer to a docking station

Notes:
• The ThinkPad Basic Docking Station does not ship with a system lock installed. If you do not purchase and install a system lock, skip step 4 and step 7 in the following instruction to attach your computer to the ThinkPad Basic Docking Station.
• If you attach the computer to the docking station, but do not connect the docking station to ac power, your computer consumes battery power.
To attach your computer to a docking station, do the following:
1. Connect the docking station to ac power.
2. Disconnect the cables and devices from the left side of the computer.
Chapter 3. Enhancing your computer 39
3. Remove the cover from your computer as shown.
4. Ensure that you turn the system lock key to the unlocked position ( ).
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5. Align the top-left corner of the computer with the guide post of the docking station. Attach your computer to the docking station as shown shown
2 .
1 until you hear a click. Slide the latch in the direction as
6. Check the docking status indicator. The docking status indicator turns on when the computer is successfully docked.
Note: If the indicator is off, your computer is not attached to the docking station successfully. To solve the problem, detach and reattach the computer.
7. Turn the system lock key to the locked position (
).
Attention: When the computer is attached to a docking station, do not pick up the assembly by taking hold of the computer only. Always hold the whole assembly. Otherwise the docking station might drop down.

Detaching your computer from a docking station

To detach your computer from a docking station, do the following:
Chapter 3. Enhancing your computer 41
Note: The ThinkPad Basic Docking Station does not ship with a system lock installed. If you do not purchase and install a system lock, skip step 1 in the following instruction to detach your computer from the ThinkPad Basic Docking Station.
1. Turn the system lock key to the unlocked position (
).
2. Slide the latch in the direction as shown 1 to release the computer, and then grasp both sides of the computer to remove it
2 .

Guidelines on connecting multiple external displays

You can connect multiple external displays to a supported ThinkPad docking station. To ensure that the multiple displays work correctly, observe the following guidelines and connect the external displays to the appropriate connectors.
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ThinkPad Basic Docking Station
Up to two external displays connected to the DisplayPort and the VGA connectors can work at the same time.
ThinkPad Pro Docking Station
Up to two external displays connected to the two DisplayPort connectors can work at the same time.
ThinkPad Ultra Docking Station
• Do not connect multiple external displays to the VGA and DisplayPort connectors at the same time. Otherwise, only the external display connected to the DisplayPort connector will work.
Chapter 3. Enhancing your computer 43
• Up to three external displays connected to the two DisplayPort connectors and the HDMI connector can work at the same time.
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Chapter 4. Accessibility, ergonomic, and maintenance information

This chapter provides information about accessibility, ergonomic, and cleaning and maintenance.

Accessibility information

Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site:
https://www.lenovo.com/accessibility
Keyboard shortcuts
The following list contains keyboard shortcuts that can help make your computer easier to use.
Note: Depending on your keyboard, some of the following keyboard shortcuts might not be available.
Windows logo key + U: Open Ease of Access Center
Right Shift for eight seconds: Turn on or turn off Filter Keys
Shift five times: Turn on or turn off Sticky Keys
Num Lock for five seconds: Turn on or turn off Toggle Keys
Left Alt+Left Shift+Num Lock: Turn on or turn off Mouse Keys
Left Alt+Left Shift+PrtScn (or PrtSc): Turn on or turn off High Contrast
For more information, go to keywords: keyboard shortcuts, key combinations, shortcut keys.
Ease of Access Center
Ease of Access Center on the Windows operating system enables you to configure your computers to suit their physical and cognitive needs.
To access Ease of Access Center, do the following:
1. Go to Control Panel, and ensure that you view Control Panel using Category.
2. Click Ease of Access Ease of Access Center.
3. Choose the appropriate tool by following the instructions on the screen.
Ease of Access Center mainly includes the following tools:
• Magnifier Magnifier is a useful utility that enlarges the entire screen or part of the screen so that you can see the
items better.
• Narrator Narrator is a screen reader that reads what is displayed on the screen aloud and describes events such as
error messages.
• On-Screen Keyboard
https://windows.microsoft.com/, and then search using any of the following
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If you prefer to type or enter data into your computer using a mouse, joystick, or other pointing device instead of a physical keyboard, you can use On-Screen Keyboard. On-Screen Keyboard displays a visual keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen.
• High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a
result, those items are more distinct and easier to identify.
• Personalized keyboard Adjust keyboard settings to make your keyboard easier to use. For example, you can use your keyboard
to control the pointer and make the keyboard easier to type certain key combinations.
• Personalized mouse Adjust mouse settings to make your mouse easier to use. For example, you can change the pointer
appearance and make your mouse easier to manage windows.
Speech Recognition
Speech Recognition enables you to control your computer by voice.
Using only your voice, you can start programs, open menus, click objects on the screen, dictate text into documents, and write and send e-mails. Everything you do with the keyboard and mouse can be done with only your voice.
To use Speech Recognition, do the following:
1. Go to Control Panel, and ensure that you view Control Panel by Category.
2. Click Ease of Access Speech Recognition.
3. Follow the instructions on the screen.
Screen-reader technologies
Screen-reader technologies are primarily focused on software program interfaces, help systems, and various online documents. For additional information about screen readers, see the following:
• Using PDFs with screen readers:
https://www.adobe.com/accessibility.html?promoid=DJGVE
• Using the JAWS screen reader:
https://www.freedomscientific.com/Products/Blindness/JAWS
• Using the NVDA screen reader:
https://www.nvaccess.org/
Screen resolution
You can make the text and images on your screen easier to read by adjusting the screen resolution of your computer.
To adjust the screen resolution, do the following:
1. Right-click an empty area of the desktop and then click Display settings Display.
2. Follow the instructions on the screen.
Note: Setting a resolution too low might prevent some items from fitting on the screen.
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Customizable item size
You can make the items on your screen easier to read by changing the item size.
• To change the item size temporarily, use the Magnifier tool in Ease of Access Center.
• To change the item size permanently, do the following:
– Change the size of all the items on your screen.
1. Right-click an empty area of the desktop and then click Display settings Display.
2. Change the item size by following the instructions on the screen. For some applications, your configuration might not take effect until you sign out and then sign in again.
– Change the size of the items on a Web page.
Press and hold Ctrl, and then press the plus-sign key (+) to enlarge or the minus-sign key (–) to reduce the text size.
– Change the size of the items on the desktop or a window.
Note: This function might not work on some windows. If your mouse has a wheel, press and hold Ctrl, and then scroll the wheel to change the item size.
Industry-standard connectors
Your computer provides industry-standard connectors that enable you to connect assistive devices.
Documentation in accessible formats
Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader. Each image in the documentation also includes adequate alternative text so that visually impaired users can understand the image when they use a screen reader.

Ergonomic information

Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort when using your computer.
Working in the virtual office might mean adapting to frequent changes in your environment. Adapting to the surrounding light sources, active seating, and the placement of your computer hardware, can help you improve your performance and achieve greater comfort.
This example shows someone in a conventional setting. Even when not in such a setting, you can follow many of these tips. Develop good habits, and they will serve you well.
Chapter 4. Accessibility, ergonomic, and maintenance information 47
General posture: Make minor modifications in your working posture to deter the onset of discomfort caused by long periods of working in the same position. Frequent short breaks from your work also help to prevent minor discomfort associated with your working posture.
Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to 30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press the brightness control keys to adjust display brightness.
Head position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position.
Chair: Use a chair that gives you good back support and seat height adjustment. Use chair adjustments to
best suit your comfort posture.
Arm and hand position: If available, use chair arm rests or an area on your working surface to provide weight support for your arms. Keep your forearms, wrists, and hands in a relaxed and neutral (horizontal) position. Type with a soft touch without pounding the keys.
Leg position: Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest.
What if you are traveling?
It might not be possible to observe the best ergonomic practices when you are using your computer while on the move or in a casual setting. Regardless of the setting, try to observe as many of the tips as possible. Sitting properly and using adequate lighting, for example, helps you maintain desirable levels of comfort and performance. If your work area is not in an office setting, ensure to take special note of employing active sitting and taking work breaks. Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs. You can find some of these options at
essentials
features that you want.
. Explore your options for docking solutions and external products that provide the adjustability and
http://www.lenovo.com/
Questions about vision?
The visual display screens of ThinkPad notebook computers are designed to meet the highest standards. These visual display screens provide you with clear, crisp images and large, bright displays that are easy to see, yet easy on the eyes. Any concentrated and sustained visual activity can be tiring. If you have questions on eye fatigue or visual discomfort, consult a vision-care specialist for advice.

Cleaning and maintenance

With appropriate care and maintenance your computer will serve you reliably. The following topics offer information to help you keep your computer in top working order.
Basic maintenance tips
Here are some basic points about keeping your computer functioning properly:
• Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags.
• Keep your computer away from magnets, activated cellular phones, electrical appliances, or speakers (more than 13 cm or 5 inches).
• Avoid subjecting your computer to extreme temperatures (below 5°C/41°F or above 35°C/95°F).
• Avoid placing any objects (including paper) between the display and the keyboard or the palm rest.
• Your computer display is designed to be opened and used at an angle slightly greater than 90 degrees. Do not open the display beyond 180 degrees. Otherwise, the computer hinge might get damaged.
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• Do not turn your computer over when the ac power adapter is plugged in, otherwise, it could break the adapter plug.
• Before moving your computer, be sure to remove any media, turn off attached devices, and disconnect cords and cables.
• When picking up your open computer, hold it by the bottom. Do not pick up or hold your computer by the display.
• Only an authorized ThinkPad repair technician should disassemble and repair your computer.
• Do not modify or tape the latches to keep the display open or closed.
• Avoid directly exposing your computer and peripherals to the air from an appliance that can produce negative ions. Wherever possible, ground your computer to facilitate safe electrostatic discharge.
Cleaning your computer
It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation.
Cleaning the computer cover: Wipe it with a lint-free cloth dampened in mild soap and water. Avoid applying liquids directly to the cover.
Cleaning the keyboard: Wipe the keys one by one with a lint-free cloth dampened in mild soap and water. If you wipe several keys at a time, the cloth might hook onto an adjacent key and possibly damage it. Avoid spraying cleaner directly onto the keyboard. To remove any crumbs or dust from beneath the keys, you can use a camera blower with a brush or use cool air from a hair dryer.
Cleaning the computer screen: Scratches, oil, dust, chemicals, and ultraviolet light can affect the performance of your computer screen. Use a dry, soft lint-free cloth to wipe the screen gently. If you see a scratchlike mark on your screen, it might be a stain. Wipe or dust the stain gently with a soft, dry cloth. If the stain remains, moisten a soft, lint-free cloth with water or eyeglass cleaner, but do not apply liquids directly to your computer screen. Ensure that the computer screen is dry before closing it.
Chapter 4. Accessibility, ergonomic, and maintenance information 49
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Chapter 5. Security

This chapter provides information about how to protect your computer from unauthorized use.

Using passwords

This topic provides information about how to use the power-on password, supervisor password, and hard disk password.

Passwords introduction

You can help prevent your computer from unauthorized use by using passwords. After you set a password, a prompt is displayed on the screen each time you turn on the computer. Enter your password at the prompt. You cannot use the computer unless you type the correct password.
If you have set a power-on password, a supervisor password, or a hard disk password, it unlocks automatically when the computer resumes from sleep mode.
Note: If a Windows password has been set, you are prompted to enter it when the computer resumes from sleep mode.
Power-on password
You can set a power-on password to help protect your computer against unauthorized access.
If you set a power-on password, the password prompt is displayed on the screen whenever you turn on the computer. You must enter the correct password to start using the computer.
When this icon
Supervisor password
The supervisor password protects the system information stored in the ThinkPad Setup program. It provides the following security features:
• If only a supervisor password is set, a password prompt is displayed when you try to start the ThinkPad Setup program. Unauthorized users cannot change most of the system configuration options in the ThinkPad Setup program without the password.
• The system administrator can use the supervisor password to access a computer even if the user of that computer has set a power-on password. The supervisor password overrides the power-on password.
• The system administrator can set the same supervisor password on many ThinkPad notebook computers to make administration easier.
Hard disk passwords
Setting a hard disk password prevents unauthorized access to the data on the hard disk drive. When a hard disk password is set, you are prompted to type a valid password each time you try to access the hard disk drive.
The following two types of hard disk passwords can help protect the information stored on the storage drive:
is displayed, type a power-on password or a supervisor password.
User hard disk password
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If a user hard disk password has been set, but no master hard disk password has been, the user must enter the user hard disk password to access files and applications on the storage drive.
Master hard disk password The master hard disk password also requires a user hard disk password. The master hard disk password
is set and used by a system administrator. It enables the administrator to access any storage drive in a system like a master key. The administrator sets the master password; then assign a user password for each computer in the network. The user can then change the user password as desired, but the administrator still can get access by using the master password.
When a master hard disk password is set, only the administrator can remove the user hard disk password.
When this icon
press F1. When the icon changes to , press F1 again.
Tips on using the hard disk passwords:
• You can set the minimum length of a hard disk password.
• If you set a hard disk password of over seven characters, the storage drive can be used only with a computer that can recognize a hard disk password of over seven characters. If you then install the storage drive in a computer that cannot recognize a hard disk password that contains more than seven characters, you cannot access the drive.
• Record your password and store it in a safe place. If you forget the user hard disk password, or both user and master hard disk passwords, Lenovo cannot reset your passwords or recover data from the storage drive. You must take your computer to a Lenovo reseller or a marketing representative to have the storage drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.
Notes: The eDrive storage drives or Trusted Computing Group (TCG) Opal-compliant storage drives provide self-encryption capabilities to secure your data.
• If a TCG Opal-compliant storage drive and a TCG Opal management software program are installed, and the TCG Opal management software program is activated, the hard disk password is not available.
• If an eDrive storage drive is installed in your computer, and your computer is preinstalled with the Windows 10 operating system, the hard disk password is not available.
is displayed, type a user hard disk password. To type a master hard disk password,
, type the master hard disk password. To return to the icon

Setting, changing, or removing a password

Before you start, print these instructions.
To set, change, or remove a password, do the following:
1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program.
2. Select Security Password by using the directional keys.
3. Depending on the password type, select Power-on Password, Supervisor Password, or Hard disk x Password.
4. Follow the instructions on the screen to set, change, or remove a password.
You might want to record your password and store it in a safe place. Otherwise, if you forget the password, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.
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Hard disk security

To protect the computer from unauthorized security attacks, refer to the following tips to enhance security:
• Set a power-on password as well as a hard disk password. For security, a longer password is recommended.
• The hard disk drive built into your computer can be protected by UEFI BIOS. To provide reliable security, use the security chip and a security program with the Trusted Platform Module (TPM) management feature. See “Setting the security chip” on page 53.
• If a Disk Encryption storage drive is installed in your computer, ensure to protect the contents of your computer from unauthorized access by use of drive encryption software, such as Microsoft Windows BitLocker
• Before you dispose of, sell, or hand over your computer, delete the data stored on it. For more information, see “Deleting data from your storage drive” on page 56.
Using Windows BitLocker Drive Encryption
To help protect your computer against unauthorized access, use the drive encryption software, such as Windows BitLocker Drive Encryption.
Windows BitLocker Drive Encryption (referred to as BitLocker) is an integral security feature of some editions of the Windows operating system. It can help you protect the operating system and data stored on your computer, even if your computer is lost or stolen. BitLocker can encrypt all user and system files, including the swap and hibernation files.
®
Drive Encryption.
BitLocker uses the TPM to provide enhanced protection for your data and to ensure early boot component integrity. A compatible TPM is defined as a V2.0 TPM.
To check the BitLocker status, go to Control Panel, view Control Panel by Category, and click System and Security BitLocker Drive Encryption.
For more information, see the help system of the Windows operating system, or search for “Microsoft Windows BitLocker Drive Encryption Step-by-Step Guide” on the Microsoft Web site.
Disk Encryption hard disk drive and Encryption solid-state drive
Some models contain the Disk Encryption hard disk drive, Encryption solid-state drive, or Encryption hybrid drive. This encryption technology helps to protect your computer against security attacks on media, NAND flash, or device controllers by use of a hardware encryption chip. For the efficient use of the encryption feature, set a hard disk password for the internal storage drive.

Setting the security chip

Strict security requirements are imposed on network client computers that transfer confidential information electronically. Depending on the options you ordered, your computer might have an embedded security chip (a cryptographic microprocessor). With the security chip, you can do the following:
• Protect your data and system
• Strengthen access controls
• Secure communications
Before you start, print these instructions.
To set an item on the Security Chip submenu, do the following:
Chapter 5. Security 53
1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program.
2. Select Security Security Chip by using the directional keys.
3. Press Enter. The Security Chip submenu opens.
4. Move to an item you want to set by using the directional keys. When the item is highlighted, press Enter.
5. Set other items that you want to set.
6. Press F10. A Setup Confirmation window is displayed. Select Yes to save the configuration changes and exit.
Notes:
• Ensure that the supervisor password has been set in ThinkPad Setup. Otherwise anyone can change the settings for the security chip.
• When you clear the security chip, turn off your computer and then turn it on again after you set the security chip to Active. Otherwise, the Clear Security Chip option is not displayed.

Using the fingerprint reader

Depending on the model, your computer might have a fingerprint reader. Fingerprint authentication can replace your passwords, such as the Windows password, power-on password, and hard disk password. In this way, you can log in to your computer simply and securely.
Enrolling your fingerprints
To enable fingerprint authentication, enroll your fingerprints first. During the enrollment, the fingerprints are associated with the Windows password automatically. It is recommended that you enroll more than one fingerprint in case of any injuries to your fingers.
To enroll your fingerprints, do the following:
1. Open the Start menu and then click Settings Accounts Sign-in options.
2. Follow the instructions on the screen to finish the enrollment.
Scanning your finger
To scan your finger, tap the fingerprint reader with the top joint of your finger and hold your finger there for one or two seconds with a little pressure. Then lift the finger to complete one scan.
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Fingerprint reader indicator
1 Off: The fingerprint reader is not ready for tapping.
2 White: The fingerprint reader is ready for tapping.
3 Amber, blinking: The fingerprint cannot be authenticated.
Associating your fingerprints with your power-on password and hard disk password
To associate your fingerprints with your power-on password and hard disk password, manually create a connection by doing the following:
1. Turn off and then turn on the computer.
2. When prompted, scan your finger on the fingerprint reader.
3. Enter your power-on password, hard disk password, or both as required. The connection is created.
When you start the computer again, you can use your fingerprints to log in to the computer with no need to enter your Windows password, power-on password, and hard disk password.
Attention: If you always use your fingerprint to log in to the computer, you might forget your passwords. Write down your passwords, and keep them in a safe place. If you forget your power-on password, you must take your computer to a Lenovo-authorized servicer or a marketing representative to have the password canceled. If you forget your hard disk password, Lenovo cannot reset your password or recover data from the storage drive. You must take your computer to a Lenovo-authorized servicer or a marketing representative to have the storage drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.
Maintaining the fingerprint reader
The following actions could damage the fingerprint reader or cause it not to work properly:
• Scratching the surface of the reader with a hard, pointed object
• Scraping the surface of the reader with your fingernail or anything hard
• Using or touching the reader with a dirty finger
If you notice any of the following conditions, gently clean the surface of the reader with a dry, soft, lint-free cloth:
• The surface of the reader is dirty or stained.
• The surface of the reader is wet.
• The reader often fails to enroll or authenticate your fingerprint.
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If your finger has any of the following conditions, you might not be able to register or authenticate it:
• Your finger is wrinkled.
• Your finger is rough, dry, or injured.
• Your finger is stained with dirt, mud, or oil.
• The surface of your finger is different from the one when you enrolled your fingerprint.
• Your finger is wet.
• Your finger that you are currently using has not been enrolled before.
To improve the situation, try the following:
• Clean or wipe your hands to remove any excess dirt or moisture from the fingers.
• Enroll and use a different finger for authentication.

Deleting data from your storage drive

Some of the data stored on the storage drive might be sensitive. Handing your computer over to someone else without deleting the installed software, such as operating systems and programs, might even violate the license agreements. Be sure to delete data stored on the storage drive before you dispose of, sell, or hand over your computer.
You can use the following methods to delete data from the storage drive:
• Move the data to the Recycle Bin, and then empty the Recycle Bin.
• Format your storage drive, using the software to initialize it.
• Use the recovery program provided by Lenovo to bring the storage drive back to the factory default settings.
These operations, however, only change the file location of the data; they do not delete the data itself. The data is still there, even though it seems to be lost. Thus, it is sometimes possible to read the data by use of special software for data recovery. There is a risk that people of bad faith might read and misuse the critical data on storage drives for unexpected purposes.
To prevent leakage of data, it is important that you delete all the data from the hard disk drive when you dispose of, sell, or hand over your computer. You can destroy the data physically by smashing the hard disk drive with a hammer, or magnetically by means of strong magnetic power, thus making the data unreadable. But it is recommended that you use the software (payware) or service (pay service) developed for that purpose. The process might take several hours.
For disposing of data on the solid-state drive, Lenovo provides the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool.
Some computers might support a Disk Encryption hard disk drive or Encryption solid-state drive and have such a drive installed. You can logically dispose of all the data on the drive in a short time by erasing the cryptographic key. The data encrypted with the old key is not physically erased but remains on the drive; however, it cannot be decrypted without the old key. This feature is also available with the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool.

Using firewalls

If your system is preinstalled with a firewall program, it protects against computer Internet security threats, unauthorized access, intrusions, and Internet attacks. It also protects your privacy.
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For more information about how to use the firewall program, see the help system that comes with the program.

Protecting data against viruses

Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
For more information about your antivirus software, see the help system of your antivirus software.
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Chapter 6. Advanced configuration

This chapter provides information to help you further configure the computer:

Installing the Windows 10 operating system

In some situations, you might need to install a new operating system. This topic provides instructions on how to install a Windows 10 operating system.
Before you start, print these instructions.
Attention: The process of installing a new operating system deletes all the data on your internal storage drive, including the data that were stored in a hidden folder.
To install the Windows 10 operating system, do the following:
1. Ensure that you set the security chip to TPM 2.0. For more information, see “Setting the security chip” on page 53.
2. For computer models that support the Intel Optane™ technology, start the ThinkPad Setup program and select Config Storage Controller Mode. Ensure that RST mode is selected.
3. Connect the drive that contains the operating system installation program to the computer.
4. Start the ThinkPad Setup program. See “Using the ThinkPad Setup program” on page 61.
5. Select Startup Boot to display the Boot Priority Order submenu.
6. Select the drive that contains the operating system installation program, for example, USB HDD. Then press Esc.
7. Select Restart and ensure that OS Optimized Defaults is enabled. Then press F10 to save the settings and exit the ThinkPad Setup program.
8. Follow the on-screen instructions to install the device drivers and necessary programs. See “Installing device drivers” on page 60.
9. After installing the device drivers, apply Windows Update to get the latest modules, for example the security patches.
10. Depending on your preference, install Lenovo programs. For information about Lenovo programs, see “Lenovo programs” on page 13.
Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program. Otherwise, the operating system will not start correctly.
For computer models that support the Intel Optane technology, continue to enable the Intel Optane memory by doing the following:
1. Go to
2. Run the iRST Console with Device Driver.
3. Click Intel
When you install the Windows 10 operating system, you might need one of the following country or region codes:
© Copyright Lenovo 2018 59
http://www.lenovo.com/support. Download and install the Intel Rapid Storage Technology (iRST)
Console with Device Driver on your computer.
®
OptaneMemory and then follow the instructions on the screen to enable it.
Country or region Code Country or region Code
China SC
Denmark DK Norway
Finland FI Spain SP
France FR
Germany GR
Italy IT
Japan JP
Netherlands NL
NO
Sweden SV
Taiwan and Hong Kong
United States US
TC

Installing device drivers

Device drivers are programs that contain instructions for the operating system about how to operate or “drive” a certain piece of hardware. Each hardware component on your computer has its own specific driver. If you add a component, the operating system must be instructed on how to operate that piece of hardware. After you install the driver, the operating system can recognize the hardware component and understand how to use it.
Note: Because drivers are programs, like any other file on your computer, they are susceptible to corruption and might not perform properly if corruption occurs.
It is not always necessary to download the latest drivers. However, you should download the latest driver for a component when you notice poor performance from that component or when you added a component. This action might eliminate the driver as the potential cause of a problem.
Getting the latest drivers from the Web site
You can download and install updated device drivers from the Lenovo Support Web site by doing the following:
1. Go to
http://www.lenovo.com/support.
2. Select the entry for your computer and then follow the instructions on the screen to download and install necessary software.
Getting the latest drivers using Lenovo Companion
The system update function of Lenovo Companion helps you keep the software on your computer up-to­date. Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site. Update packages can contain applications, device drivers, UEFI BIOS flashes, or software updates. When Lenovo Companion connects to the Lenovo Support Web site, the program automatically recognizes the following information and determines what updates are available for your computer:
• Machine type and model of your computer
• Installed operating system
• Language of the operating system
Lenovo Companion then displays a list of update packages and categorizes each update as critical, recommended, or optional to help you understand the importance. You have complete control of which updates to download and install. After you select the update packages you want, Lenovo Companion automatically downloads and installs the updates.
Lenovo Companion is preinstalled on your computer and is ready to run. The only prerequisite is an active Internet connection. You can start the program manually, or you can use the schedule feature to enable the
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program to search for updates automatically at specified intervals. You also can predefine scheduled updates to search by the critical severity level so the list you choose from contains only those update types that you need.
For more information about how to use Lenovo Companion, see the help system of the program.

Using the ThinkPad Setup program

The ThinkPad Setup program enables you to select the preferred settings for your computer through configuring the BIOS.

Configuring ThinkPad Setup

The ThinkPad Setup program menu lists various items about system configuration.
Attention: The default configurations are already optimized for you. Improper change of the configurations might cause unexpected results.
To configure ThinkPad Setup, do the following:
1. Restart the computer. When the logo screen is displayed, press F1. The ThinkPad Setup program starts.
Note: If you are required to enter the supervisor password, enter the correct password. You also can press Enter to skip the password prompt and start the ThinkPad Setup program. If you do not enter the password, you cannot change the configurations that are protected by the supervisor password.
2. Use the arrow keys to select a tab; or use the arrow keys to locate an item and press Enter to select it. Then the supported submenu is displayed.
3. Default values are in boldface. Set the value of an item by doing one of the following:
• Press F6 to change to a higher value.
• Press F5 to change to a lower value.
4. Press the Esc key to exit the submenu and return to the parent menu. Then use the same method mentioned above to change other configurations.
5. When you complete the configuration, press F10 to save and exit. You also can select the Restart tab in the ThinkPad Setup menu, and restart your computer with one of the provided options.
You can press F9 to restore to the default settings.

Changing the startup sequence

In some cases, you might have to change the startup sequence so that the computer starts from a desired device when powered on. Read this topic to learn how to change the computer startup sequence.
Attention:
• After you change the startup sequence, ensure that you select the correct device during a copy, a save, or a format operation. If you select the wrong device, the data on that device might be erased or overwritten.
• If you are using the Windows BitLocker Drive Encryption feature and your computer has a Trusted Platform Module, do not change the startup sequence. BitLocker Drive Encryption locks the computer when it detects the change of startup sequence.
To change the startup sequence, do the following:
1. Access the ThinkPad Setup program and select Startup Boot. Then press Enter. The default device order list is displayed.
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2. Set the startup sequence as you desired.
3. Press F10 to save the changes and restart the system.
You also can change the startup sequence temporarily by doing the following:
1. Turn off the computer.
2. Turn on the computer. When the logo screen is displayed, press the F12 key.
3. Select the device that you want the computer to start from. Then press Enter.
Note: The Boot menu will be displayed if the computer cannot start from any devices or the operating system cannot be found.

Updating the UEFI BIOS

The UEFI BIOS is the first program that the computer runs when the computer is turned on. The UEFI BIOS initializes the hardware components, and loads the operating system and other programs.
When you install a new program, device driver, or hardware component, you might be informed to update the UEFI BIOS. You can update the UEFI BIOS by starting your computer from a flash update disc or a flash update program running in the Windows environment.
The requirements for flash update are as follows:
• The computer must be started over LAN.
• The computer must be engaged in the Preboot eXecution Environment (PXE).
• A network-management program must be installed on the computer of the network administrator.
For instructions on how to update the UEFI BIOS, go to
http://www.lenovo.com/support.

BIOS menu

This topic introduces the following BIOS menus of your computer:
• Main menu
• Config menu
• Date/Time menu
• Security menu
• Startup menu
• Restart menu
Note: Depending on the model and operating system, the menu items and the default value might change without notice.
Main menu
When you enter the ThinkPad Setup program, you first see the Main menu as follows:
Note: The BIOS menu items might change without notice. Depending on the model, the default value might
vary.
UEFI BIOS Version
UEFI BIOS Date
Embedded Controller Version
ME Firmware Version
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Machine Type Model
System-unit serial number
System board serial number
Asset Tag
CPU Type
CPU Speed
Installed Memory
UUID
MAC Address (Internal LAN)
Preinstalled operating system license
UEFI Secure Boot
OA3 ID
OA2
Config menu
Note: The BIOS menu items might change without notice. Depending on the model, the default value might
vary.
Network
Wake On LAN Values: Disabled, AC only, AC and Battery Description: The network administrator can turn on a computer from a management console by using the
Wake on LAN feature. If you select AC Only, the Wake on LAN feature is enabled only when the ac power adapter is attached. If you select AC and Battery, the Wake on LAN feature is enabled with any power sources.
Notes:
– The magic packet type Wake on LAN requires that the ac power is attached. – The Wake on LAN feature does not work when the hard disk password is set.
Wake On LAN from Dock Values: Disabled, Enabled Description: Enable or disable the Wake On LAN from Dock feature when the ThinkPad USB-C Dock or
ThinkPad Thunderbolt 3 Dock is attached.
Note: The Wake on LAN from Dock feature does not work when the hard disk password is set.
Ethernet LAN Option ROM Values: Disabled, Enabled Description: The Ethernet LAN Option ROM enables the startup from an integrated network device. This
menu is displayed only in Legacy Only boot mode or Both boot mode with Legacy first.
UEFI IPv4 Network Stack Values: Disabled, Enabled Description: Enable or disable Internet Protocol Version 4 (IPv4) network stack for UEFI environment. This
menu is displayed only in UEFI Only boot mode or Both boot mode with UEFI first.
UEFI IPv6 Network Stack Values: Disabled, Enabled
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Description: Enable or disable Internet Protocol Version 6 (IPv6) network stack for UEFI environment. This menu is displayed only in UEFI Only boot mode or Both boot mode with UEFI first.
UEFI PXE Boot Priority Values: IPv6 First, IPv4 First Description: Select network stack priority for UEFI PXE boot. This menu is displayed only in UEFI Only
boot mode or Both boot mode with UEFI first, when IPv6 and IPv4 stacks are both enabled.
Wireless Auto Disconnection Values: Disabled, Enabled Description: Enable or disable the Wireless Auto Disconnection feature when the Ethernet cable is
connected to the Ethernet LAN on system. If it is enabled, Wireless LAN signals are automatically turned off whenever Ethernet cable is connected.
Note: Ethernet attached by USB is not supported by this feature.
MAC address Pass Through Values: Disabled, Enabled Description: Enable or disable the MAC address Pass Through function when a dock is attached. If you
select Enabled, the MAC address for the dock will be changed to the Internal MAC address. If you select
Disabled, the dock Ethernet uses its own MAC address.
USB
USB UEFI BIOS Support Values: Disabled, Enabled Description: Enable or disable the boot support for USB storage devices.
Always On USB Values: Disabled, Enabled Description: Select Enabled to charge devices through the Always On USB connectors even when the
computer is turned off, in sleep mode, or in hibernation mode.
Charge in Battery Mode Values: Disabled, Enabled Description: It is supported only when Always On USB is Enabled. Select Enabled to charge devices
through the Always On USB connectors even when the system is in hibernation mode, or is power-off and in battery operation.
Keyboard/Mouse
TrackPoint Values: Disabled, Enabled Description: Enable or disable the built-in TrackPoint pointing device.
Trackpad Values: Disabled, Enabled Description: Enable or disable the built-in trackpad.
Note: If you want to use an external mouse, select Disabled.
Fn and Ctrl Key swap Values: Disabled, Enabled Description: If you select Enabled, the Fn key works as the Ctrl key and the Ctrl key works as the Fn key.
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Note: Only the Fn key can wake up the system from sleep mode.
Fn Sticky key Values: Disabled, Enabled Description: If you select Enabled, you can press the Fn key (instead of press and hold) to keep it in a
pressed condition. Then press the function key you want. The action is equivalent to pressing the function key simultaneously with the Fn key. When you press the Fn key twice, the Fn key will be locked in the press-and-hold mode until you press the Fn key again.
F1–F12 as Primary Function Values: Disabled, Enabled Description: If you select Enabled, pressing the function keys directly inputs F1–F12. If you select
Disabled, pressing the function keys directly initiates the special function printed as an icon on each key. To temporarily switch the above two functions, press Fn+Esc. The FnLock indicator is on when FnLock is enabled.
Display
Boot Display Device Values: ThinkPad LCD, External Display Description: Select the display device that you want to activate at boot time. This selection is effective for
boot time, password prompt, and ThinkPad Setup. You can attach an external display to the USB-C connector or HDMI connector on your computer. If multiple displays are attached, the first recognized one will be activated at boot time.
Shared Display Priority Values: HDMI, USB Type-C Description: Select the priority between shared display outputs. The HDMI connector and the rear USB
Type-C connector share a single display output and the two connectors cannot be used simultaneously for the external display. This option chooses which connector is prioritized for the external display.
Total Graphics Memory Values: 256 MB, 512 MB Description: Allocate the total memory which Intel internal graphics shares.
Note: If you select 512 MB, the maximum usable memory might be reduced on the 32-bit operating system.
Boot Time Extension Values: Disabled, 1 second, 2 seconds, 3 seconds, 5 seconds, 10 seconds Description: This option defines the amount of time to extend the boot process, in seconds. The system
cannot detect some external monitors during boot because they need a few seconds to be ready. Try this option if the monitor being used does not display the boot screen.
Power
Intel SpeedStep
®
technology
Values: Disabled, Enabled Description: Select the mode of Intel SpeedStep technology at runtime. If you select Disabled, the highest
speed, and runtime is not supported.
Mode for AC
Values: Maximum Performance, Battery Optimized Description: Maximum Performance: Always highest speed
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Mode for Battery
Values: Maximum Performance, Battery Optimized Description: Battery Optimized: Always lowest speed
Adaptive Thermal Management Description: Select a thermal management scheme to use. The scheme affects fan sound, temperature,
and performance.
Scheme for AC
Values: Maximum Performance, Balanced Description: Maximum Performance: Reduce CPU throttling. Balanced: Balanced sound,
temperature and performance.
Scheme for Battery
Values: Maximum Performance, Balanced Description: Balanced: Balanced sound, temperature and performance. Maximum Performance:
Reduce CPU throttling.
CPU Power Management Values: Disabled, Enabled Description: Enable or disable the power-saving feature that stops the microprocessor clock automatically
when there are no system activities. Normally, it is not necessary to change the setting.
Power On with AC Attach Values: Disabled, Enabled Description: Enable or disable a feature that turns on the computer when the ac power adapter is
attached. If you select Enabled, the system is powered on when the ac power adapter is attached. If the system is in hibernate state, the system resumes normal operation. If you select Disabled, the system is not powered on nor resumed when the ac power adapter is attached.
8254 Timer Clock Gating Values: Auto, Disabled Description: Select 8254 Timer Clock Gating setting. If you select Auto, 8254 Timer clock stops only when
the startup setting is set as UEFI Only and CSM Support is set as No. If you select Disabled, 8254 Timer clock is running always.
Disable Built-in Battery Values: Yes, No Description: Temporary disable battery for servicing the system. After selecting this item, the system will
be automatically powered off, then ready to be serviced. Note: the battery will be automatically enabled when the AC adapter is reconnected.
Beep and Alarm
Password Beep Values: Disabled, Enabled Description: Enable or disable a beep when the computer is waiting for a power-on, hard disk, or
supervisor password. Different beeps remind you that the password you entered is right or wrong.
Keyboard Beep Values: Enabled, Disabled Description: Enable or disable a beep when unmanageable key combinations are pressed.
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Storage Note: This menu is displayed when Intel Optane memory is installed.
Controller Mode Values: AHCI mode, RST mode Description: If your computer has an Intel Optane memory installed, select RST mode so that you can
enable the Intel Optane memory in the Windows operating system.
Note: If a hard disk password has been set, you cannot change this setting until you delete the hard disk password.
Intel (R) Rapid Storage Technology Description: Enter Intel (R) Rapid Storage Technology Configuration Utility to manage volumes on Intel (R)
RAID Controller.
Thunderbolt(TM) 3
Thunderbolt BIOS Assist Mode Values: Enabled, Disabled Description: Enable or disable Thunderbolt BIOS Assist mode. If you select Enabled, Thunderbolt ports
are controlled by BIOS instead of operating system, power consumption is increased, and wake from Modern Standby mode is disabled. You can only set to Enabled on the Linux and the Windows 10 (earlier than version 1709) operating systems.
Wake by Thunderbolt(TM) 3 Values: Disabled, Enabled Description: Enable or disable Wake Feature with Thunderbolt(TM) 3 Port. If you select Enabled, the
battery life during low power state may become shorter.
Security level Values: No Security, User Authorization, Secure Connect, Display Port and USB Description: Select the security level:
– No Security: Allow Thunderbolt devices to be connected automatically. – User Authorization: Allow Thunderbolt devices to be connected after user authorization. – Secure Connect: Allow Thunderbolt devices to be connected with a saved key that has been approved
by the user.
– Display Port and USB: Allow only DisplayPort-compatible devices and USB devices to be connected.
Thunderbolt devices are not allowed to be connected.
Support in Pre Boot Environment: Enable or disable the pre-OS support for devices connected to the Thunderbolt 3 port.
Thunderbolt(TM) device
Values: Disabled, Enabled Description: Enable or disable pre-OS support for Thunderbolt(TM) devices attached to Thunderbolt
(TM) 3 port. To use a device in pre-boot environment, authorize it in the OS or set security level to No Security. To boot from a device, configure it in the Startup Boot menu.
USB device
Values: Disabled, Enabled Description: Enable or disable pre-OS support for USB devices attached to Thunderbolt (TM) 3 port. To
use a device in pre-boot environment, authorize it in the OS or set security level to No Security. To boot from a device, configure it in the Startup Boot menu.
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Intel AMT
Intel (R) AMT Control Values: Disabled, Enabled, Permanently Disabled Description: This option enables or disables Intel (R) Active Management Technology (AMT) function. If
you select Permanently Disabled, you can never enable it again. Be cautious when you make the selection.
USB Key Provisioning Values: Disabled, Enabled, Permanently Disabled Description: This option enables or disables USB key provisioning.
CIRA Timeout Values: 0–255 Description: Set the timeout option for the CIRA connection to be established. Selectable values are from
0 to 255. If you select 0, use 60 seconds as the default timeout value. If you select 255, the waiting time for establishing a connection is unlimited.
Note: The default value is 60 seconds.
Console Type Values: PC-ANSI, VT100, VT100+, VT-UTF8 Description: Select the console type for AMT. This console type must match the Intel AMT remote
console.
Date/Time menu
Note: The BIOS menu items might change without notice. Depending on the model, the default value might
vary.
System Date Descriptions: Set or change the date of the system.
System Time Descriptions: Set or change the time of the system.
Security menu
Note: The BIOS menu items might change without notice. Depending on the model, the default value might
vary.
Password
Supervisor Password Values: Disabled, Enabled Descriptions: Set a supervisor password to prevent unauthorized users from changing the startup
sequence, network related settings, and system date and time. For more information, see “Passwords introduction” on page 51.
Lock UEFI BIOS Settings Values: Disabled, Enabled Descriptions: Enable this option to prevent unauthorized users from changing any settings in ThinkPad
Setup. To use this function, a supervisor password is required.
Password at Unattended Boot Values: Disabled, Enabled
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Descriptions: When this option is enabled, a password prompt is displayed when the computer is turned on or resumed from hibernation mode by an unattended event such as a Wake on LAN attempt. To prevent unauthorized access, set the user authentication on the operating system.
Password at Restart Values: Disabled, Enabled Descriptions: When this option is enabled, a password prompt is displayed when you restart the
computer. To prevent unauthorized access, set the user authentication on the operating system.
Password at Boot Device List Values: Disabled, Enabled Descriptions: If you enable this option, the supervisor password is required when you try to enter the Boot
menu by repeatedly pressing F12. To use this function, a supervisor password must be set.
Password Count Exceeded Error Values: Disabled, Enabled Descriptions: Enable this option to display the POST 0199 error message and prompt for the Security
password.
Set Minimum Length Values: Disabled, x characters (4 ≤ x ≤ 12) Descriptions: Specify a minimum length for power-on passwords and hard disk passwords. If a supervisor
password is set, you cannot change the minimum length until you log in as a supervisor.
Power-On Password Values: Disabled, Enabled Descriptions: Set a power-on password to protect the computer from unauthorized access. For more
information, see “Passwords introduction” on page 51.
Hard Disk x Password Values: Disabled, Enabled Descriptions: Set a hard disk password to prevent unauthorized users from accessing data on the internal
storage drive. For more information, see “Passwords introduction” on page 51.
Fingerprint
Predesktop Authentication Values: Disabled, Enabled Descriptions: Enable or disable fingerprint authentication before the operating system is loaded.
Reader Priority Values: External Internal, Internal Only Descriptions: If your computer has an internal fingerprint reader and an attached external fingerprint
reader, use this option to specify the fingerprint reader priority.
Security Mode Values: Normal, High Descriptions: If the fingerprint is not authenticated, you can enter a password instead. If you have selected
Normal, enter either the power-on password or the supervisor password; if you have selected High, supervisor password must be entered.
Password Authentication Values: Disabled, Enabled
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Descriptions: Enable this option to use password authentication when fingerprints are not available. This item is displayed if Security Mode is set to High.
Reset Fingerprint Data Value: Enter Descriptions: Use this option to erase all fingerprint data stored in the fingerprint reader and reset the
settings to the factory default state. As a result, any power-on security features previously enabled will not work until they are re-enabled in the fingerprint software.
Security Chip
Security Chip Type Values: TPM 2.0 Descriptions: You can use a discrete TPM chip with TPM 2.0 mode.
Security Chip Values: Enabled, Disabled Descriptions: Enable or disable the security chip.
Security Reporting Options
SMBIOS Reporting
Values: Enabled, Disabled Descriptions: When enabled, changes to corresponding UEFI BIOS data are logged in a location,
(PCR1, defined in the TCG standards), which other authorized programs can monitor, read and analyze.
Clear Security Chip Descriptions: Use this option to clear the encryption key. It will not be possible to access already-
encrypted data after these keys are cleared.
Intel (R) TXT Feature Values: Disabled, Enabled Descriptions: Enable or disable the Intel Trusted Execution Technology.
Physical Presence for Clear Values: Disabled, Enabled Descriptions: If this option is enabled, a confirmation message is displayed when you clear the security
chip.
UEFI BIOS Update Option
Flash BIOS Updating by End-Users Values: Disabled, Enabled Descriptions: When this option is enabled, all users can update the UEFI BIOS. If you disable this option,
the supervisor password will be required to update the UEFI BIOS.
Secure RollBack Prevention Values: Disabled, Enabled Descriptions: When this option is disabled, you can flash the UEFI BIOS to earlier version.
Windows UEFI Firmware Update Values: Disabled, Enabled Descriptions: This option enables or disables Windows UEFI Firmware Update feature. When this option
is enabled, Windows UEFI firmware update is allowed.
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Memory Protection
Execution Prevention Values: Disabled, Enabled Descriptions: Some computer viruses and worms cause memory buffers to overflow. By enabling this
option, you can protect your computer against attacks from such viruses and worms. If the option is enabled but you find that a program does not run properly, disable this option first and then reset the settings.
Virtualization
Intel Virtualization Technology Values: Disabled, Enabled Descriptions: If this option is enabled, a Virtual Machine Monitor (VMM) can utilize the additional hardware
capabilities provided by Intel Virtualization Technology.
Intel VT-d Feature Values: Disabled, Enabled Descriptions: Intel VT-d stands for Intel Virtualization Technology for Directed I/O. When enabled, a VMM
can utilize the platform infrastructure for I/O virtualization.
I/O Port Access
Descriptions: Use this submenu to enable or disable the following hardware features:
• Ethernet LAN
• Wireless LAN
• Wireless WAN
• Bluetooth
• USB port
• Memory card slot
• Smart card slot
• Integrated camera
• Microphone
• Fingerprint reader
• Thunderbolt(TM) 3
• NFC device
Internal Device Access
Bottom Cover Tamper Detection Values: Disabled, Enabled Descriptions: When this option is enabled, supervisor password is required when a bottom cover tamper
is detected. This option is not functional until a supervisor password is set.
Internal Storage Tamper Detection Values: Disabled, Enabled Descriptions: When this option is enabled, removing any internal storage device when your computer is in
sleep mode will be detected. If you remove the internal storage device while the computer is in sleep mode, the computer will shut down when you wake it up, and any unsaved data will be lost.
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Anti-Theft
Computrace Module Activation Values: Disabled, Enabled, Permanently Disabled Descriptions: Enable the UEFI BIOS interface to activate the computrace module. Computrace is an
optional monitoring service from Absolute Software. If you select Permanently Disabled, you cannot enable this setting again.
Secure Boot
Secure Boot Values: Disabled, Enabled Descriptions: Enable this option to prevent unauthorized operating systems from loading when you turn
on the computer.
Note: Enabling Secure Boot requires to set the startup setting to UEFI Only and CSM Support to No.
Platform Mode Values: Setup Mode, User Mode Descriptions: Specify the system operating mode.
Secure Boot Mode Values: Standard Mode, Custom Mode Descriptions: Specify the Secure Boot mode.
Reset to Setup Mode Descriptions: Use this option to clear the current platform key and reset Platform Mode to Setup Mode.
Restore Factory Keys Descriptions: Use this option to restore all keys and certificates in Secure Boot databases to the factory
defaults.
Clear All Secure Boot Keys Descriptions: Use this option to clear all keys and certificates in Secure Boot databases and install your
own keys and certificates.
Intel (R) SGX
Intel (R) SGX Control Values: Disabled, Enabled, Software Controlled Descriptions: Enable or disable the Intel Software Guard Extensions (SGX) function. If you select Software
Controlled, SGX will be controlled by the SGX application for UEFI boot OS.
Change Owner EPOCH Value: Enter Descriptions: Change Owner EPOCH to a random value. Use this option to clear SGX user data.
Device Guard
Device Guard Values: Disabled, Enabled Descriptions: This option is used to support Microsoft Device Guard. When this option is enabled, Intel Virtualization Technology, Intel VT-d Feature, Secure Boot, and OS
Optimized Defaults are automatically enabled. Boot order is restricted to customer image only. To complete the configuration of Device Guard, you have to set a supervisor password.
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When this option is disabled, the setup options are configurable and you can choose any boot options to start the computer.
Startup menu
Note: The BIOS menu items might change without notice. Depending on the model, the default value might
vary.
Boot Descriptions: Define the startup sequence.
Network Boot Descriptions: Select the boot device when the system wakes from LAN. If Wake On LAN is enabled, the
network administrator can turn on all of the computers in a LAN remotely through network management software.
UEFI/Legacy Boot Values: Both, UEFI Only, Legacy Only Descriptions: Define the system boot capability.
UEFI/Legacy Boot Priority
Values: Legacy First, UEFI First Description: Select the boot priority between UEFI and Legacy.
CSM Support (for UEFI only)
Values: Yes, No Description: Compatibility Support Module (CSM) is required for starting the legacy operating system. If
you select UEFI only, CSM Support is selectable. For Both or Legacy Only mode, CSM Support is not selectable.
Boot Mode Values: Quick, Diagnostics Descriptions: Define which screen is displayed during the POST, the logo screen or the text message
screen.
Option Key Display Values: Disabled, Enabled Descriptions: If you disable this option, the “To interrupt normal startup, press Enter.” message will not be
displayed during the POST.
Boot Device List F12 Option Values: Disabled, Enabled Descriptions: If you enable this option, you can open the Boot Menu window by continuously pressing F12
when the computer is powered on.
Boot Order Lock Values: Disabled, Enabled Descriptions: Enable this option to lock the boot device priority order.
Restart menu
Note: The BIOS menu items might change without notice. Depending on the model, the default value might
vary.
Exit Saving Changes Descriptions: Save the changes and restart the computer.
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Exit Discarding Changes Descriptions: Discard the changes and restart the computer.
Load Setup Defaults Descriptions: Restore to the factory default settings.
Note: Enable OS Optimized Defaults to meet the Windows 10 certification requirements. When you change this setting, some other settings are changed automatically, such as CSM Support, UEFI/Legacy Boot, Secure Boot, and Secure RollBack Prevention.
Discard Changes Descriptions: Discard the changes.
Save Changes Descriptions: Save the changes.

Using system management

This topic is primarily intended for the network administrators.
Your computer is designed for manageability, so that you can redirect more resources to better meet your business objectives.
This manageability, known as total cost of ownership (TCO), enables you to remotely operate client computers in the same way as you operate your own computer, such as turning on a client computer, formatting a storage drive, and installing a program.
Once the computer is configured and operational, you can manage it by using the software and the manageability features that are already integrated into the client computer and the network.
Desktop Management Interface
The UEFI BIOS of your computer supports an interface called System Management BIOS (SMBIOS) Reference Specification, version 2.8 or later. SMBIOS provides information about the hardware components of your computer. It is the responsibility of the UEFI BIOS to provide information about itself and the devices on the system board. This specification documents the standards for getting access to this BIOS information.
Preboot eXecution Environment
The Preboot eXecution Environment (PXE) technology makes the computer more manageable by enabling the computer to start from a server. Your computer supports the personal computer functions that PXE requires. For example, with the appropriate LAN card, your computer can be started from the PXE server.
Note: The Remote Initial Program Load (RIPL or RPL) function cannot be used with your computer.
Wake on LAN
The network administrator can turn on a computer from a management console by using the Wake on LAN feature.
When the Wake on LAN feature is enabled, many operations, such as data transfer, software updates, and flash updates of the UEFI BIOS, can be done remotely without remote attendance. The updating process can perform after normal working hours and on weekends, so that the users are not interrupted during work, and the LAN traffic is kept to a minimum. It saves time and increases productivity.
If the computer is turned on through Wake on LAN, the computer starts follow the Network Boot sequence.
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Asset ID EEPROM
The Asset ID EEPROM contains information about the computer configuration and the serial numbers of the key components. It also includes a number of blank fields where you can record information about the end users in your network.
To enable a network administrator to remotely control your computer, set the following system-management features in the ThinkPad Setup program:
• Wake on LAN
• Network Boot sequence
Note: If a supervisor password has been set, you are required to enter the supervisor password when you start the ThinkPad Setup program.
Enabling or disabling the Wake on LAN feature
When the Wake on LAN feature is enabled and the computer is connected to a LAN, the network administrator can start the computer remotely from a management console, using a remote network­management program.
To enable or disable the Wake on LAN feature, do the following:
1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program.
2. Select Config Network. The Network submenu is displayed.
3. Select a corresponding option for the Wake on LAN feature.
4. Press F10 to save the settings and exit.
Defining a Network Boot sequence
When the computer wakes on LAN, the computer boots from the device as specified on the Network Boot menu, and then follow the boot order list on the Boot menu.
To define a Network Boot sequence, do the following:
1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program.
2. Select Startup Network Boot. The boot device list is displayed.
3. Select a boot device to make it as the top boot priority.
4. Press F10 to save the settings and exit.
You can press F9 to restore to the factory default settings.
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Chapter 7. Troubleshooting computer problems

This chapter provides information about what to do if you experience a problem with your computer.

General tips for preventing problems

This topic provides the following tips to help you prevent computing problems:
• Empty your recycle bin on a regular basis.
• Use a disk defragment tool regularly on your storage drive to improve data seek and read times.
• To free up disk space, uninstall unused programs. You also might want to look for program duplication or overlapping versions.
• Clean out your Inbox, Sent, and Trash folders from your e-mail client program.
• Back up your data at least once a week. If critical data is present, it is a good idea to back up the data daily. Lenovo has many backup options available for your computer.
• Schedule system restore operations to take a system snapshot periodically. For information about system restore, see Chapter 8 “Recovery information” on page 95.
• Go to
• Keep up to date for device drivers on other non-Lenovo hardware. Before updating device drivers, read
• Keep a log book. Entries might include major hardware or software changes, driver updates, minor issues
• If you ever need to run a recovery on your computer to return the preinstalled contents onto the machine,
http://www.lenovo.com/support to download and install updates for the device drivers and UEFI
BIOS when needed.
the device driver information release notes for compatibility or known issues.
you have experienced, and how you resolved the minor issues.
the following tips might help along the way:
1. Remove all external devices such as the printer and keyboard.
2. Ensure that your battery is charged and your computer has the ac power connected.
3. Access ThinkPad Setup and load the default settings.
4. Restart the computer and start the recovery operation.
5. If your computer uses discs as the recovery media, do not remove the disc from the drive until prompted to do so.

Diagnosing problems with Lenovo Companion

Many computer problems can be solved without outside assistance. If you experience a problem with your computer, the first place to start is the troubleshooting information in your computer documentation. If you suspect a software problem, see the documentation, including readme files and help information systems, that come with the operating system or program.
ThinkPad notebook computers come with a set of diagnostic programs that you can use to help you identify hardware problems. Lenovo Companion is preinstalled on your computer and also is available for download at:
https://shop.lenovo.com/us/en/accessories/software/apps/lenovo-apps/companion/
Note: If you are unable to isolate and repair the problem yourself after running Lenovo Companion, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.
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Lenovo Companion supports the hardware scan function. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for optimal system performance. To run Lenovo Companion, see “Accessing Lenovo programs” on page 13.
The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. You can get the latest technical information and download device drivers and updates from the Lenovo Support Web site at:
For additional information, see the help system of the program.

Troubleshooting

If your computer has an error, it typically displays a message or an error code, or makes a beep when you turn it on. When you experience a problem, see the corresponding symptom and solution in this topic to try to solve the problem by yourself.

Computer stops responding

Print these instructions now and keep them with your computer for reference later. Problem: My computer is unresponsive (I cannot use the ThinkPad pointing device or the keyboard).
Solution: Do the following:
1. Press and hold the power button until the computer turns off. If you cannot turn off the computer by pressing the power button, remove the ac power adapter and the removable battery. After the computer is turned off, reconnect the ac power adapter and reinstall the removable battery, and then restart the computer by pressing the power button. If the computer does not turn on, continue with step 2.
2. While the computer is turned off, remove all power sources from the computer (removable battery and the ac power adapter). Plug in the ac power adapter while keeping the removable battery out of the computer. If the computer does not turn back on, continue with step 3.
Note: When the computer starts up and enters the Windows environment, use the proper shutdown procedure to turn off the computer. When the computer is off, reattach the removable battery and restart the computer. If the computer does not start with the removable battery reattached, remove the removable battery and again start with step 2. If the computer starts with ac power but does not start when the removable battery is attached, call the Customer Support Center for support.
3. While the computer is off, remove all sources of power (removable battery and the ac power adapter). Remove all external devices that are attached to your computer (keyboard, mouse, printer, scanner, and so on). Repeat step 2. If step 2 is unsuccessful, continue with step 4.
Note: The following steps involve removing static sensitive components from your computer. Make sure that you are properly grounded and remove all sources of power attached to the computer. If you are uncomfortable or unsure about removing components, call the Customer Support Center for assistance.
4. While the computer is off, remove all sources of power and external hardware. Remove any non-original memory module added to your computer. After removing the extra memory module and reinstalling the original memory module, repeat step 2. If the computer still does not turn on, consult the user manual for other customer-replaceable components that are attached to your computer.
If the computer still does not start up, call the Customer Support Center and a Customer Support Specialist will assist you.
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Spills on the keyboard

Problem: I spill something on the computer.
Solution: Because most liquids conduct electricity, liquid spilled on the keyboard could create numerous
short circuits and damage your computer. To solve the problem, do the following:
1. Ensure that no liquid creates a short circuit between you and the ac power adapter (if in use).
2. Carefully unplug the ac power adapter immediately.
3. Turn off the computer immediately. If the computer does not turn off, remove the removable battery. The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits.
Attention: Although you might lose some data or work by turning off the computer immediately, leaving the computer on might make your computer unusable.
4. Wait until you are certain that all the liquid is drained out from the keyboard drainage holes before turning on your computer.

Error messages

Message: 0177: Bad SVP data, stop POST task. Solution: Checksum of the supervisor password in the EEPROM is not correct. The system board should
be replaced. Have the computer serviced.
Message: 0183: Bad CRC of Security Settings in EFI Variable. Enter ThinkPad Setup. Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setup to
check security settings, press F10, and then press Enter to restart the system. If you still have a problem, have the computer serviced.
Message: 0187: EAIA data access error Solution: The access to EEPROM is failed. Have the computer serviced.
Message: 0188: Invalid RFID Serialization Information Area Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board should be replaced,
and the box serial number must be reinstalled. Have the computer serviced.
Message: 0189: Invalid RFID configuration information area Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replaced,
and the universally unique identifier (UUID) must be reinstalled. Have the computer serviced.
Message: 0190: Critical low-battery error Solution: The computer turned off because the battery power is low. Connect the ac power adapter to the
computer and charge the batteries.
Message: 0191: System Security - Invalid remote change requested Solution: The system configuration change has failed. Confirm the operation and try again. To clear the
error, enter ThinkPad Setup.
Message: 0199: System Security - Security password retry count exceeded. Solution: This message is displayed if you enter a wrong supervisor password more than three times.
Confirm the supervisor password and try again. To clear the error, enter ThinkPad Setup.
Message: 0270: Real Time Clock Error. Solution: System Real Time Clock is not functional. Have the computer serviced.
Message: 0271: Check Date and Time settings. Solution: The date or the time is not set in the computer. Enter ThinkPad Setup and set the date and time.
Chapter 7. Troubleshooting computer problems 79
Message: 1802: Unauthorized network card is plugged in - Power off and remove the network card. Solution: The wireless network card is not supported on this computer. Remove it.
Message: 1820: More than one external fingerprint readers are attached. Solution: Turn off and remove all but the reader that you set up within your main operating system.
Message: 2100: Detection error on HDD0 (Main HDD) Solution: The hard disk drive is not working. Have the hard disk drive serviced.
Message: 2101: Detection error on SSD1 (M.2) Solution: The M.2 solid-state drive is not working. Have the M.2 solid-state drive serviced.
Message: 2102: Detection error on SSD2 (M.2) Solution: The M.2 solid-state drive is not working. Have the M.2 solid-state drive serviced.
Message: 2110: Read error on HDD0 (Main HDD) Solution: The hard disk drive is not working. Have the hard disk drive serviced.
Message: 2111: Read error on SSD1 (M.2) Solution: The M.2 solid-state drive is not working. Have the M.2 solid-state drive serviced.
Message: 2112: Read error on SSD2 (M.2) Solution: The M.2 solid-state drive is not working. Have the M.2 solid-state drive serviced.
Message: 2200: Machine Type and Serial Number are invalid. Solution: Machine Type and Serial Number are invalid. Have the computer serviced.
Message: 2201: Machine UUID is invalid. Solution: Machine UUID is invalid. Have the computer serviced.
Message: Fan error Solution: Cooling fan has failed. Shut down the computer immediately and have the computer serviced.
Message: Thermal sensing error Solution: The thermal sensor has a problem. Shut down the computer immediately and have the
computer serviced.
Message: Bottom cover tamper detection error Solution: The bottom cover tamper switch is not working. Have the computer serviced.
Message: Error: The non-volatile system UEFI variable storage is nearly full.
Note: This error indicates that the operating system or programs cannot create, modify, or delete data in the non-volatile system UEFI variable storage due to insufficient storage space after POST.
The non-volatile system UEFI variable storage is used by the UEFI BIOS and by the operating system or programs. This error occurs when the operating system or programs store large amounts of data in the variable storage. All data needed for POST, such as BIOS setup settings, chipset, or platform configuration data, are stored in a separate UEFI variable storage.
Solution: Press F1 after the error message is displayed to enter ThinkPad Setup. A dialog asks the user for confirmation to clean up the storage. If the user selects “Yes”, all data that were created by the operating system or programs will be deleted except global variables defined by the Unified Extensible Firmware Interface Specification. If the user selects “No”, all data will be kept, but the operating system or programs will not be able to create, modify, or delete data in the storage.
If this error happens at a service center, Lenovo authorized service personnel will clean up the non-volatile system UEFI variable storage using the preceding solution.
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Beep errors

Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology, do the following:
1. Go to
2. Download the proper diagnostic app and install it on your smartphone.
3. Run the diagnostic app and place the smartphone near the computer.
4. Press the Fn key on your computer to emit the beep again. The diagnostic app decodes the beep error
The following section describes some beep errors and the corresponding solutions.
Note: Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or product documentation. Only use a Lenovo-authorized service provider to repair your product.
https://support.lenovo.com/smartbeep or scan the following QR Code.
and shows possible solutions on the smartphone.
Error codes
0001: Reset error (platform reset not de-asserted)
0002: Internal bus error
0281: General embedded controller error
0282: Memory module error
0283: PCI resource error
0284: TCG-compliant functionality-related error (might be the BIOS code validation failure)
0285: TCG-compliant functionality-related error (might be the TPM initialization failure)
Solutions
1. Remove all power resources (the ac power adapter, removable battery, and coin-cell battery). If your computer has a built-in battery, reset the computer by inserting a straightened paper clip into the emergency-reset hole. Wait for one minute. Then reconnect all power resources.
2. Replace the system board (service provider only).
Replace the system board (service provider only).
Replace the system board (service provider only).
1. Reinstall or replace the memory module.
2. Replace the system board (service provider only).
1. Remove PCIe devices (the M.2 card, PCIe card, and so on) (service provider only).
2. Replace the system board (service provider only).
Replace the system board (service provider only).
Replace the system board (service provider only).
0286: Integrated graphics error
Replace the system board (service provider only).
Chapter 7. Troubleshooting computer problems 81
Error codes Solutions
0287: Discrete graphics error
1. Reinstall or replace the discrete graphics card (service provider only).
2. Replace the system board (service provider only).
0288: Computer display error
1. Reconnect the display cable on both the system board side and the computer display side (service provider only).
2. Replace the system board (service provider only).

Memory module problems

Print these instructions now and keep them with your computer for reference later. Problem: My memory module is not operating properly.
Solution: Check the following items:
1. Verify that the memory module is installed and seated correctly in your computer. Remove all added memory modules to test the computer with only the factory-installed memory
modules, and then reinstall the memory module one at a time to ensure a proper connection.
2. Check for error messages during startup. Follow the appropriate corrective actions for power-on self-test (POST) error messages.
3. Verify that the latest UEFI BIOS for your model has been installed.
4. Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed.
5. Run diagnostic programs. See “Diagnosing problems with Lenovo Companion” on page 77.

Ethernet problems

Problem: My computer cannot connect to the network. Solution:
Ensure that:
– The cable is installed correctly.
The network cable must be securely connected both to the Ethernet connector of your computer and to the RJ45 connector of the hub. The maximum allowable distance from the computer to hub is 100 m (328 ft). If the cable is connected and the distance is within the acceptable limits but the problem persists, try a different cable.
– You are using the correct device driver. To install the correct driver, do the following:
1. Go to Control Panel, and ensure that you view Control Panel by Category.
2. Click Hardware and Sound Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
3. Double-click Network adapters to view all network adapters. If an exclamation mark ! is displayed next to the adapter name, you might not be using the correct driver or the driver might have been disabled.
4. Right-click the highlighted adapter, click Update driver, and then follow the instructions on the screen to update the driver.
– The switch port and the adapter have the same duplex setting.
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