For tips to help you use your computer safely, go to:
http://www.lenovo.com/safety
Before installing this product, read the Safety Information.
iii
Chapter 1. Getting started
This User’s Guide contains detailed information on the your Flat Panel Monitor. For a quick
overview, please see the Setup Poster that was shipped with your monitor.
Shipping contents
The product package should include the following items:
Flat Panel Monitor
Information Flyer
Stand
Base
DP Cable(Optional)
USB C-C Cable
USB C-A Cable(Optional)
Power Cord
Notice for use
(WW)
(WW)
(NA/LA)
(NA/LA)
To set up your monitor, please see the illustrations below.
Note: Do not touch the monitor within the screen area. The screen area is glass and can be
damaged by rough handling or excessive pressure.
1. Carefully lay the monitor on a flat surface.
2. Put the stand and base to the monitor.
Note: To attach a VESA mount, please see "Wall Mounting (Optional)"on page 2-8.
*: Depending on many factors such as the processing capability of peripheral devices, file
attributes, and other factors related to system configuration and operating environments, the
actual transfer rate using the various USB connectors on this device will vary and is typically
slower than the data rates as defined by the respective USB specifications: - 5 Gbit/s for USB
3.1 Gen 1; 10 Gbit/s for USB 3.1 Gen 2 & 20 Gbit/s for USB 3.2.
Chapter 1.1-1
Product overview
Types of adjustments
Tilt
This section will provide information on adjusting monitor positions, setting user controls, and
using the cable lock slot.
Please see the illustration below for an example of the tilt range.
Swivel
35
With the built-in pedestal, you can tilt and swivel the monitor for the most
comfortable viewing angle.
-5
Chapter 1. 1-2
Height Adjustment
For height adjustment, user needs to press down or lift up the monitor.
Monitor Pivot
- Adjust the screen position before rotating the monitor screen. (Make sure that the
monitor screen ascent to its highest point, and it inclines backward at 30°.)
- then rotate clockwise/counterclockwise until the monitor stops at 90°.
135mm
Chapter 1. 1-3
Monitor controls
Your monitor has controls on the front which are used to adjust the display.
For information on how to use these controls, please see "Adjusting your monitor image"on
page 2-3.
Cable lock slot
Your monitor is equipped with a cable lock slot located on the rear of your monitor (in the
lower position).
Chapter 1. 1-4
Setting up your monitor
This section provides information on how to set up your monitor.
Connecting and turning on your monitor
Note: Be sure to read the Safety information located on page iii before carrying out this
procedure.
1.Power off your computer and all attached devices, and unplug the computer power cord.
Note: The type of plug & Socket shown here are for illustration only.
2.Connect the cables according to below icon indication.
3.For computer in HDMI connecting.
Note:Lenovo recommends that customers who require to use the HDMI input on
their monitor purchase the "Lenovo HDMI to HDMI cable OB47070"
www.lenovo.com/support/monitoraccessories .
Chapter 1. 1-5
4.For computer in DisplayPort connecting.
Note:Lenovo recommends that customers who require to use the DP Cable on
their monitor purchase the " Lenovo DisplayPort to DisplayPort Cable 0A36537 "
www.lenovo.com/support/monitoraccessories .
DP
DP
5.For computer in USB Type-C connecting.
*
If there are any *,you can consult the comments on page 5.
Chapter 1. 1-6
6. Connect the speaker’s audio cable and audio jack of monitor to transfer audio source
fromDP, Type-C, HDMI.
Note: The audio output in DP,Type - C ,HDMI modes.
Warning note: Excessive sound pressure from earphones and headphones can cause hearing loss.
Adjustment of the equalizer to maximum increases the earphones and headphones output voltage
and therefore the sound pressure level.
7. Connect one end of the USB cable to the USB downstream terminal of the monitor,
and connect the other end of the USB cable to an appropriate USB port on your device.
Note: The USB downstream port does not provide power while the monitor switch is off.
*
Chapter 1. 1-7
8.Insert the power cord into the monitor, then plug the monitor power cord and the computer
cord into grounded electrical outlets..
Note: A certified power supply cord has to be used with this equipment. The relevant
national installation and or equipment regulations shall be considered. A certified power
supply cord not lighter than ordinary polyvinyl chloride flexible cord according to IEC
60227 (designation H05VV-F 3G 0.75mm2 or H05VVH2-F2 3G 0.75mm2 ) shall be
used. Alternative a flexible cord be of synthetic rubber according to IEC 60245
(designation H05RR-F 3G 0.75mm2 ) shall be used..
Note: The type of plug & Socket shown here are for illustration only.
9. Connect the cables with cable clip.
Chapter 1. 1-8
10. Power on the monitor and the computer.
11. When you install the monitor driver, download the driver that corresponds to
your monitor model from the Lenovo website
http://support.lenovo.com/docs/T32h_20. Refer to the “"Manually installing the
monitor driver"on page 3-5” section to install the driver.
Chapter 1. 1-9
Registering your option
Thank you for purchasing this Lenovo™ product. Please take a few moments to
register your Product and provide us with information that will help Lenovo to better
serve you in the future. Your feedback is valuable to us in developing product and
services that are important to you, as well as in developing better ways to
communicate with you. Register your option on the following Web site:
http://www.lenovo.com/register
Lenovo will send you information and updates on your registered product unless you
indicate on the Web site questionnaire that you do not want to receive further
information.
Chapter 1.0
Chapter 2. Adjusting and using your monitor
This section will give you information on adjusting and using your monitor.
Comfort and accessibility
Good ergonomic practice is important to get the most from your personal computer
and to avoid discomfort. Arrange your workplace and the equipment you use to suit
your individual needs and the kind of work that you perform. In addition, use
healthy work habits to maximize your performance and comfort while using your
computer. For more detailed information on any of these topics, visit the Healthy
Computing Web site at: http://www.lenovo.com/healthycomputing/.
Arranging your work area
Use a work surface of appropriate height and available working area to allow you to
work in comfort.
Organize your work area to match the way you use materials and equipment. Keep
your work area clean and clear for the materials that you typically use and place the
items that you use most frequently, such as the computer mouse or telephone, within
the easiest reach.
Equipment layout and setup play a large role in your working posture. The following
topics describe how to optimize equipment setup to achieve and maintain good
working posture.
Positioning your monitor
Position and adjust your computer monitor for comfortable viewing by considering
the following items:
• Recommended viewing distance between the eye and the monitor screen is 1.5 x
the diagonal of the screen. Solutions in meeting this required distance in cramped
office situations include pulling desk away from wall or divider to make room for
monitor, using flat panel or compact displays placing the monitor in the desk
corner, or placing the keyboard in an adjustable drawer to create a deeper
working surface.
• Monitor height: Position the monitor so your head and neck are in a comfortable
and neutral (vertical, or upright) position. If your monitor does not have height
adjustments, you might have to place books or other sturdy objects under the
base of the monitor to achieve the desired height. A general guideline is to
position the monitor such that the top of the screen is at or slightly below your
eye-height when you are comfortably seated. However, be sure to optimize your
monitor height so the line of site between your eyes and the center the monitor
suits your preferences for visual distance and comfortable viewing when your eye
muscles are in a relaxed state.
• Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen
content and to accommodate your preferred head and neck posture.
• General location: Position your monitor to avoid glare or reflections on the screen
from overhead lighting or nearby windows.
The following are some other tips for comfortable viewing of your monitor:
Chapter 2. 2-1
• Use adequate lighting for the type of work you are performing.
• Use the monitor brightness, contrast controls, if equipped to optimize the image
on your screen to meet your visual preferences.
• Keep your monitor screen clean so you can focus on the screen’s contents.
Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to
periodically look away from your monitor screen and focus on a far object to allow
your eye muscles to relax. If you have questions on eye fatigue or visual discomfort,
consult a vision care specialist for advice.
Quick tips for healthy work habits
The following information is a summary of some important factors to consider to help
you remain comfortable and productive while you use your computer.
• Good posture starts with equipment setup: The layout of your work area and the
setup of your computer equipment have a large effect on your posture while
using your computer. Be sure to optimize the position and orientation of your
equipment by following the tips outlined in "Arranging your work area"on page
2-1 so you can maintain a comfortable and productive posture. Also, be sure to
use the adjustment capabilities of your computer components and office furniture
to best suit your preferences now and as your preferences change over time.
• Minor changes in posture can help avoid discomfort: The longer you sit and
work with your computer, the more important it is to observe your working
posture. Avoid assuming any one posture for an extended period of time.
Periodically make minor modifications in your posture to help deter any
discomforts that might arise. Make use of any adjustments that your office
furniture or equipment provide to accommodate changes in posture.
• Short, periodic breaks help ensure healthy computing: Because computing is
primarily a static activity, it is particularly important to take short breaks from
your work. Periodically, stand up from your work area, stretch, walk for a drink
of water, or otherwise take a short break from using your computer. A short break
from work gives your body a welcome change in posture and helps to ensure you
remain comfortable and productive while you do work.
Accessibility information
Lenovo is committed to providing greater access to information and technology to
people with disabilities. With assistive technologies, users can access information in
the way most appropriate to their disability. Some of these technologies are already
provided in your operating system; others can be purchased through vendors or
This section describes the control features to adjust your monitor image.
Using the direct access controls
The direct access controls can be used when the On Screen Display (OSD) is not
displayed.
Table 2-1. Direct access controls
IconControlDescription
ExitExit from menu and return before menu
1
2
3
4
DDC-CI
Input ChangeSwitches the video input source
Increase
UpUpkey function and up circle
BrightnessDirect access to Brightness adjustment
Decrease For decreasing the value on adjustment bar
DownDown key function and down circle.
Menu
Enter
Press and hold for 10 seconds to enable or
disable the DDC-CI function
For increasing the value on adjustment bar
To access OSD menu
Press to conrm selection
Press and hold for 10 seconds will lock menu/
unlock menu
Press to enter next level on main menu/
sub menu status or enter previous level on
adjustment bar
Chapter 2. 2-3
Using the On-Screen Display (OSD) controls
To adjust the settings, the user controls can be viewed through the OSD.
T32h-20
Monitor Controls
Advanced Settings
Port Settings
Menu Settings
Exit
Input Signal: USB-CResolution: 2560 x 1440Refresh Rate: 60Hz
Brightnese75
75Contrast
USB-C Power Delivery: 65W
To use the controls:
1. Press to open the main OSD menu.
2. Use or to move among the icons. Select an icon and press to access that function. If
there is a sub-menu, you can move between options using or , then press to select
that function. Use or to make adjustments. Press to save.
3. Press to move backwards through the sub-menus and exit from the OSD.
4. Press and hold for 10 seconds to lock the OSD. This will prevent accidental adjustments
to the OSD. Press and hold for 10 seconds to unlock the OSD and allow adjustments to
the OSD.
5. Enables DDC/CI by default. Use OSD Exit Key, Press and hold for 10 seconds to
disable / enable DDC/CI function. The words “DDC/CI disable” shows on the screen.
6. The ENERGY STAR option resets all user settings to default values so that the monitor can
meet the requirements of Energy Star.
Energy Star is an energy saving program for consumer electronics led by the U.S. government.
It was launched in 1992 by EPA and DOE to reduce energy consumption and greenhouse gas
emissions. Energy Star logo is a symbol of energy conservation and environmental protection.
It improves the concept of energy efficiency of consumers and manufacturers, and effectively
guides the market.
The regulation of Energy Star improves energy efficiency and reduces air pollution by using
more energy-efficient equipment in homes, offices and factories. One way to achieve this goal
is to use management to reduce energy consumption when products are not in use.
The default settings for monitors conform to Energy Star certification. Any changes by users for
more features and functionalities may increase power consumption, which will exceed the
limitation of Energy Star’s standard. If the user changes the options related to energy efficiency
when using, such as brightness, color mode, etc., select All Reset Factory or choose the Energy
Star option, the power consumption will be restored to the energy efficiency with Energy Star
standard.
For more information, please refer to (www.energystar.gov/products). All products of Energy
Star will be posted online and can be accessed directly by governments, public institutions and
consumers.
The display mode the monitor uses is controlled by the computer. Therefore, refer to
your computer documentation for details on how to change display modes.
The image size, position and shape might change when the display mode changes.
This is normal and the image can be readjusted using automatic image setup and the
image controls.
Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or
Flat Panel technology is inherently flicker-free.
Note: If your system has previously been used with a CRT monitor and is currently
configured to a display mode outside the range of this monitor, you may need to
reattach the CRT monitor temporarily until you have re-configured the system;
preferably to 2560 x 1440 at 60 Hz, which is the Native Resolution Display mode.
The display modes shown below have been optimized at the factory.
Table 2-3. Factory set display modes
TimingRefresh rate (Hz)
640x48060 Hz
640x48075 Hz
720x40070 Hz
800x60060 Hz
800x60075 Hz
832x624 75 Hz
1024x76860 Hz
1024x7687 Hz
1152x87075 Hz
1280x720 60 Hz
1280x800 60 Hz
1280x102460 Hz
1280x102475 Hz
1440x90060 Hz
1600x90060 Hz
1680x105060 Hz
1920x108060 Hz
1920x120060 Hz
2560x144060 Hz
2560x1440 75 Hz
Chapter 2. 2-6
Understanding power management
Power management is invoked when the computer recognizes that you have not used
your mouse or keyboard for a user-definable period. There are several states as
described in the table below.
For optimal performance, switch off your monitor at the end of each working day, or
whenever you expect to leave it unused for long periods during the day.
Table 2-4. Power indicator
State Power Indicator Screen
On White Normal
Standby/Suspend Amber Blank Press a key or
Off Off Blank Press the power
Restoring
Operation Compliance
ENERGY STAR
move the mouse
There may be a
slight delay
before the image
reappears.
Note: Standby
also occurs if
there is no image
output to the
monitor.
ENERGY STAR
button
Power Management Modes
VESA ModesVertical Sync VideoPower Consumption
Normal 138 W (maximum)*
operation28 W (typical)
Active-off
mode
Switch off---OffLess than 0.3 W
Energy StarPower Consumption
P
LIG
E
TEC
* Maximum power consumption with max luminance.
This document is informational only and reflects laboratory performance. Your product may
perform differently, depending on the software, components and peripherals you ordered and
shall have no obligation to update such information. Accordingly, the customer should not rely
upon this information in making decisions about electrical tolerances or otherwise. No warranty
as to accuracy or completeness is expressed or implied.
Active-off mode power Cons umption
*
*
Test conditions: DP or HDMI Port display, USB-C port No Connector To PC.
There may be a
slight delay
before the image
reappears.
Horizontal Power
SyncIndicator
ActiveActiveActiveWhite
InactiveInactiveOffAmber Less than 0.5 W
21.56 W
69.18 kWh
Chapter 2. 2-7
*
*
Caring for your monitor
Be sure to turn off the power before you perform any maintenance on the monitor.
Do not:
•Apply water or liquid directly to your monitor.
•Use solvents or abrasives.
•Use flammable cleaning materials to clean your monitor or any other electrical
equipment.
•Touch the screen area of your monitor with sharp or abrasive items. This type of
contact may cause permanent damage to your screen.
•Use any cleaner which contains an anti-static solution or similar additives. This
may harm the coating of the screen area.
Do:
•Lightly dampen a soft cloth with water and use this to gently wipe the covers and
the screen.
•Remove grease or finger marks with a damp cloth and a little mild detergent.
Detaching the monitor base and stand
Step 1: Place the monitor on a soft and flat surface.
Step 2: Remove the base and stand from the monitor.
Wall Mounting (Optional)
Refer to the instructions that come with the base mounting kit. To convert your LCD
display from a desk-mounted to a wall-mounted display, do the following:
Step 1: Verify that the Power button is turned Off, then disconnect the power cord.
Step 2: Lay the LCD display face down on a towel or blanket.
Step 3: Remove the base from the monitor, refer to "Detaching the monitor base and
stand".
Chapter 2. 2-8
Step 4: Attach the mounting bracket from the VESA compatible wall mounting kit
(100mm x100mm distance), VESA Mounting Screw M4 x 10 mm.
VESA hole
Step 5: Attach the LCD display to the wall, following the instructions in the wallmounting kit.
For use only with UL Listed Wall Mount Bracket with minimum weight/load:20.4kg
Chapter 2. 2-9
Chapter 3. Reference information
This section contains monitor specifications, instructions to manually install the
monitor driver, troubleshooting information, and service information.
VESA mount Supported 100 mm x 100 mm (3.94 in. x 3.94 in.)
Image Viewable image size 800.1 mm (31.51 inch)
Power input Supply voltage 100-240V AC
Power consumption
#$Power consumption
figures are for the monitor
and the power supply
combined
Video input (DP) Interface
Lift 135 mm
Tilt
Swivel
Pivot
Maximum height 392.688 mm (15.46
Maximum width 698.112 mm (27.48 inch)
Pixel pitch 0.2727mm (0.011 inch)
Max supply current 1.8A
Normal operation <138W (ma
Standby/Suspend <0.5W
Off <0.3W
Horizontal
addressability
469.38 mm (
714.61 mm (28.13 in .)
-5° to 35°
-45° to 45°
-90° to 90°
<28W (typical)
18.48in.)
inch)
50-60Hz
x)
(USB-C port No Connector
To PC)
DP
2560 pixels (max)
Vertical addressability 1440 lines (max)
Clock frequency
241.5 MHz
Chapter 3.%
Table 3-1. Monitor specifications for type-model 61F1-GAR2-WW
Video input (HDMI)Interface
Horizontal addressability 2560 pixels (max)
Vertical addressability
Clock frequency
HDMI
--
1440 lines (max)
241.5 MHz
Video input (Type-C)Interface
Horizontal addressability 2560 pixels (max)
Vertical addressability
Clock frequency
CommunicationsVESA DDCCI
Supported Display
Modes
TemperatureOperating
HumidityOperating
Horizontal frequency
Vertical frequency
Native Resolution2560 x 1440 at 60 Hz
Storage
Shipping
Storage
Shipping
Type-C
--
1440 lines (max)
241.5 MHz
30 kHz - 90 kHz
50 Hz - 76 Hz
0q to 40q C (32q to 104q F)
-20q to 60q C (-4q to 140q F)
-20q to 60q C (-4q to 140q F)
8% to 80% non-condensing
5% to 95% non-condensing
5% to 95% non-condensing
Chapter 3. 3-2
Troubleshooting
If you have a problem setting up or using your monitor, you might be able to solve it
yourself. Before calling your dealer or Lenovo, try the suggested actions that are
appropriate to your problem.
Table 3-2. Troubleshooting
Problem Possible cause Suggested action Reference
The words "Out The system is set to a If you are replacing an "Selecting a
of Range" are display mode which old monitor, reconnect it supported display
shown on the is not supported by and adjust the display mode"on page 2-6
screen, and the the monitor. mode to within the
power indicator specified range for your
is flashing JUHHQ. new monitor.
If using a Windows
system, restart the system
in safe mode, then select a
supported display mode
for your computer.
If these options do not
work, contact the Support
Center.
The image
quality is
unacceptable.
The power • The monitor’s • Be sure the power "Connecting and
indicator is not power switch is cord is connected turning on your
lit and there is not switched on. properly. monitor"on page 1-5
no image.
Screen is blank The monitor is in • Press any key on the "Understanding
and power Standby/Suspend keyboard or move power
indicator is mode. the mouse to restore management"on
amber. operation.
The video signal cable
is not connected with
the monitor or system
completely.
The color settings
may be incorrect.
• The power cord is
loose or
disconnected.
• There is no power
at the outlet.
Be sure the signal cable is
firmly plugged into the
system and monitor.
Select another color
setting from the OSD
menu.
• Be sure the outlet has
power.
• Power on the
monitor.
• Try using another
power cord.
• Try using another
electrical outlet.
• Check the Power
Options settings on
your computer.
"Connecting and
turning on your
monitor"on page 1-5
"Adjusting your
monitor image"on
page 2-3
page 2-7
Chapter 3. 3-3
Table 3-2. Troubleshooting
Problem Possible cause Suggested action Reference
The power
indicator is
Rrange, but there
is no image.
One or more of This is a characteristic If there are more than five Appendix A."Service
the pixels appear of the LCD pixels missing, contact and Support"on page
discolored. technology and is not
• Fuzzy lines
in text or a
blurry
image.
• Horizontal
or vertical
lines
through the
image.
The video signal cable
is loose or
disconnected from the
Be sure the video cable is
connected with the
system properly.
"Connecting and
turning on your
monitor"on page 1-5
system or monitor.
The monitor Adjust the brightness and "Adjusting your
brightness and contrast setting on the monitor image"on
contrast are at the OSD menu. page 2-3
lowest setting.
the Support Center. A-1
an LCD defect.
• Image setup has
not been
optimized.
• Your system
Display
Properties setting
have not been
optimized.
Adjust the resolution
settings on your system
to match the native
resolution for this
monitor: 2560 x 1440 at 60
Hz.
Perform automatic image
setup. If automatic image
setup does not help,
"Adjusting your
monitor image"on
page 2-3
"Selecting a
supported display
mode"on page 2-6
perform manual image
setup.
When working in the
native resolution, you
may find additional
improvements by
See the Advanced
section of your
system’s display
properties.
adjusting the Dots Per
Inch (DPI) setting on your
system.
Chapter 3. 3-4
Manually installing the monitor driver
Below are steps for manually installing the monitor driver in Microsoft Windows 7,
Microsoft Windows 10.
Installing the monitor driver in Windows 7
To use the Plug and Play feature in Microsoft Windows 7, do the following:
1. Turn off the computer, all attached devices.
2. Ensure that the monitor is connected correctly.
3. Turn on the monitor and then the system unit. Allow your computer to start the
Windows 7 operating system.
4. From the Lenovo website http://support.lenovo.com/docs/T32h_20, find the
corresponding monitor driver and download it to a PC to which this monitor is
connected (such as a desktop).
5. Open the Display Properties window by clicking Start, Control Panel and Hardware and Sound icon. and then clicking the Display icon.
6. Click the Change the display settings tab.
7. Click the Advanced Settings icon.
8. Click the Monitor tab.
9. Click the Properties button.
10. Click the Driver tab.
11. Click Update Driver, then click Browse the computer to find the driver program.
12. Select Pick from the list of device driver program on the computer.
13. Click the Hard Disk button. By clicking the Browse button, browse and point to
the following path:
X:\Monitor Drivers\Windows 7
(where X indicates "the folder in which the downloaded driver is located" (such as
a desktop)).
14. Select the "T32J-20.inf" file and click the Open button. Click the OK button.
15. In the new window, select Lenovo T32J-20 and click Next.
16. After the installation is complete, delete all downloaded files and close all
windows.
17. Restart the system. The system will automatically select the maximum refresh
rate and corresponding Color Matching Profiles.
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display
quality. Lenovo recommends using either 2560 x 1440 at a refresh rate of 60 Hz, or 640
x 480 at a refresh rate of 60 Hz.
Chapter 3. 3-5
Installing the monitor driver in Windows 10
To use the Plug and Play feature in Microsoft Windows 10, do the following:
1. Turn off the computer and all attached devices.
2. Ensure that the monitor is connected correctly.
3. Turn on the monitor and then the system unit. Allow your computer to start the
Windows 10 operating system.
4. From the Lenovo website http://support.lenovo.com/docs/T32h_20, find the
corresponding monitor driver and download it to a PC to which this monitor is
connected (such as a desktop).
5. On the Desktop, move mouse to bottom-left corner of screen, right-click choose
Control Panel, then double click the icon of Hardware and Sound, and then click
Display.
6. Click the Change the display settings tab.
7. Click the Advanced Settings icon.
8. Click the Monitor tab.
9. Click the Properties button.
10. Click the Driver tab.
11. Click Update Driver, then click Browse the computer to find the driver program.
12. Select Pick from the list of device driver program on the computer.
13. Click the Hard Disk button. By clicking the Browse button, browse and point to
the following path:
X:\Monitor Drivers\Windows 10
(where X indicates "the folder in which the downloaded driver is located" (such as
a desktop)).
14. Select the "T32J-20.inf
15. In the new window, select Lenovo T32h-20 and click Next.
16. After the installation is complete, delete all downloaded files and close all
windows.
17. Restart the system. The system will automatically select the maximum refresh
rate and corresponding Color Matching Profiles.
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display
quality. Lenovo recommends using either 2560 x 1440 at a refresh rate of 60 Hz, or 640
x 480 at a refresh rate of 60 Hz.
" file and click the Open button. Click the OK button.
Getting further help
If you still can’t solve your problem, please contact the Lenovo Support Center. For
more information on contacting the Support Center, please see Appendix A."Service
and Support"on page A-1
Chapter 3. 3-6
Service information
Customer responsibilities
The warranty does not apply to a product which has been damaged due to accident,
misuse, abuse, improper installation, usage not in accordance with product
specifications and instructions, natural or personal disaster, or unauthorized
alterations, repairs or modifications.
The following are examples of misuse or abuse and not covered by warranty:
Imagesburnedontothescreen of aCRT monitor. Burned image ispreventable by
Physicaldamagetocovers,bezel,baseandcables.
Scratchesorpuncturesonmonitorscreens.
Service parts
The following parts are for use by Lenovo service, or Lenovo aurthorized dealers, to
supprot the customer warranty. Parts are for service use only. The table below shows
information for model 61F1-GAR2-WW
T abl e 3- 3. List of service parts
utilizing a moving screen saver or power management.
&'*+&/;
'/<;/=;/*#>?
<'>#*=/'
5D10W85445
5C10W84801
5C10W84796
01YY041T32h-20 DP cable
5SE0W84800T32h-20 FRU
/'<>#@
T32h-20- 31.5" FRU
Monitor
(HDMI)
T32 h-20 Type-C
to Type C cable
T32h-20 USB Type C
to Type A cable
Stand and Base
;'
>JQ+>?
61F1
61F1Raven Black
61F1
61F1
61F1Raven Black
Raven Black
Raven Black
Raven Black
Chapter 3.%
Appendix A. Service and Support
The following information describes the technical support that is available for your product,
during the warranty period or throughout the life of your product. Refer to the Lenovo Limited
Warranty for a full explanation of Lenovo warranty terms.
Registering your option
Register to receive product service and support updates, as well as free and discounted
computer accessories and content. Go to: http://www.lenovo.com/register
Online technical support
Online technical support is available during the lifetime of a product at:
http://www.lenovo.com/support
Product replacement assistance or exchange of defective components also is available during
the warranty period. In addition, if your option is installed in a Lenovo computer, you might be
entitled to service at your location. A Lenovo technical support representative can help you
determine the best alternative.
Telephone technical support
Installation and configuration support through the Customer Support Center will be available
until 90 days after the option has been withdrawn from marketing. After that time, the support
is cancelled, or made available for a fee, at Lenovo’s discretion. Additional support is also
available for a nominal fee.
Before contacting a Lenovo technical support representative, please have the following
information available: option name and number, proof of purchase, computer manufacturer,
model, serial number and manual, the exact wording of any error message, description of the
problem, and the hardware and software configuration information for your system.
Your technical support representative might want to walk you through the problem while you
are at your computer during the call.
Telephone numbers are subject to change without notice. The most up-to-date telephone list
for Lenovo Support is always available at: http://consumersupport.lenovo.com
Country or Region Telephone Number
Argentina 0800-666-0011
(Spanish, English)
Australia 1-800-041-267
(English)
Austria 0810-100-654 (For local rate)
(German)
Belgium Warranty service and support: 02-339-36-11
(Dutch, French)
Bolivia 0800-10-0189
(Spanish)
Appendix A. A-1
Country or Region Telephone Number
Brazil Calls made from within the Sao Paulo region: 11-3889-8986
Calls made from outside the Sao Paulo region: 0800-701-4815
(Portuguese)
Lenovo may not offer the products, services, or features discussed in this document in all
countries. Consult your local Lenovo representative for information on the products and
services currently available in your area. Any reference to a Lenovo product, program, or
service is not intended to state or imply that only that Lenovo product, program, or service
may be used. Any functionally equivalent product, program, or service that does not infringe
any Lenovo intellectual property right may be used instead.
However, it is the user 's responsibility to evaluate and verify the operation of any other
product, program, or service.
Lenovo may have patents or pending patent applications covering subject matter described in
this document. The furnishing of this document does not give you any license to these patents.
You can send license inquiries, in writing, to:
Lenovo (United States), Inc.
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of
express or implied warranties in certain transactions, therefore, this statement may not apply
to you.
This information could include technical inaccuracies or typographical errors. Changes are
periodically made to the information herein; these changes will be incorporated in new editions
of the publication. Lenovo may make improvements and/or changes in the product(s) and/or
the program(s) described in this publication at any time without notice.
The products described in this document are not intended for use in implantation or other life
support applications where malfunction may result in injury or death to persons. The
information contained in this document does not affect or change Lenovo product
specifications or warranties. Nothing in this document shall operate as an express or implied
license or indemnity under the intellectual property rights of Lenovo or third parties. All
information contained in this document was obtained in specific environments and is presented
as an illustration. The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you.
Any
references in this publication to non-Lenovo Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those Web
sites. The materials at those Web sites are not part of the materials for this Lenovo
product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled environment.
Therefore, the result obtained in other operating environments may vary
significantly. Some measurements may have been made on development-level
systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been
estimated through extrapolation. Actual results may vary. Users of this document
should verify the applicable data for their specific environment.
Appendix B. B-1
Recycling information
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle
their equipment when it is no longer needed. Lenovo offers a variety of programs and services
to assist equipment owners in recycling their IT products. For information on recycling
Lenovo products, go to:
http://www.lenovo.com/recycling
Collecting and recycling a disused Lenovo computer or monitor
If you are a company employee and need to dispose of a Lenovo computer or monitor that is
the property of the company, you must do so in accordance with the Law for Promotion of
Effective Utilization of Resources. Computers and monitors are categorized as industrial waste
and should be properly disposed of by an industrial waste disposal contractor certified by a
local government. In accordance with the Law for Promotion of Effective Utilization of
Resources, Lenovo Japan provides, through its PC Collecting and Recycling Services, for the
collecting, reuse, and recycling of disused computers and monitors. For details, visit the
Lenovo Web site at www.ibm.com/jp/pc/service/recycle/ pcrecycle/. Pursuant to the Law for
Promotion of Effective Utilization of Resources, the collecting and recycling of home-used
computers and monitors by the manufacturer was begun on October 1, 2003. This service is
provided free of charge for home-used computers sold after October 1, 2003. For details, visit
the Lenovo Web site at www.ibm.com/jp/pc/service/recycle/personal/.
Disposing of Lenovo computer components
Some Lenovo computer products sold in Japan may have components that contain heavy
metals or other environmental sensitive substances. To properly dispose of disused
components, such as a printed circuit board or drive, use the methods described above for
collecting and recycling a disused computer or monitor.
Trademarks
The following terms are trademarks of Lenovo in the United States, other countries,
or both:
Lenovo
The Lenovo logo
ThinkCenter
ThinkPad
ThinkVision
Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of
companies.
Other company, product, or service names may be trademarks or service marks of
others.
Following information is only for EU-menber states:
The mark shown to the right is in compiliance with the Waste Electrical and
Electronic Equipment Directive 2012/19/EU(WEEE).The mark indicates
the requirement NOT to dispose the equipment as unsorted municipal
waste,but use the return and collection systems according to local law.
Appendix B.=!
Power cords and power adapters
Use only the power cords and power adapters supplied by the product manufacturer.
Do not use the ac power cord for other devices.
Appendix B. B-3
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