Lenovo S30 User Manual

ThinkStationS30
HardwareMaintenanceManual

MachineTypes:4351and4352

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe

“ImportantSafetyInformation”onpage1

andAppendixB“Notices”onpage125.

SixthEdition(June2014)
©CopyrightLenovo2012,2014.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Chapter1.Aboutthismanual......1

ImportantSafetyInformation..........1

Chapter2.Safetyinformation......3

Generalsafety................3

Electricalsafety...............3

Voltage-selectionswitch............5

Safetyinspectionguide............5

Handlingelectrostaticdischarge-sensitive

devices..................6

Groundingrequirements............6

Safetynotices(multi-lingualtranslations).....6

Chapter3.Generalinformation....29

Specifications...............29

Lenovoprograms.............29

AccessingLenovoprogramsontheWindows

7operatingsystem...........30

AccessingLenovoprogramsontheWindows

8orWindows8.1operatingsystem....30

LenovoSupportWebsite..........31

Chapter4.GeneralCheckout.....33

Problemdeterminationtips..........33

Chapter5.Troubleshootingand

diagnostics..............35

Basictroubleshooting............35

AccessingControlPanelontheWindows8or

Windows8.1operatingsystem........36

Troubleshootingprocedure..........36

Troubleshooting..............37

Audioproblems............37

CDproblems.............39

DVDproblems.............40

Intermittentproblems..........41

Harddiskdriveproblems.........41

Keyboard,mouse,orpointingdevice

problems...............42

Monitorproblems............44

Ethernetproblems...........45

Optionproblems............47

Performanceandlockupproblems.....48

Printerproblems............50

Serialconnectorproblems........50

Softwareproblems...........51

USBproblems.............52

Diagnostics................52

LenovoSolutionCenter.........52

UEFIdiagnosticprogram.........53

Chapter6.UsingtheSetupUtility

program................55

StartingtheSetupUtilityprogram.......55

Viewingandchangingsettings........55

Usingpasswords..............55

Passwordconsiderations.........56

Power-OnPassword..........56

AdministratorPassword.........56

HardDiskPassword...........56

Setting,changing,anddeletingapassword.56
Erasinglostorforgottenpasswords(clearing

CMOS)................57

Enablingordisablingadevice........57

Selectingastartupdevice..........57

Selectingatemporarystartupdevice....58

Selectingorchangingthestartupdevice

sequence...............58

EnablingErPLPScompliancemodeandDeep

Sx...................58

ChangingtheBIOSsettingsbeforeinstallinganew

operatingsystem..............59

ExitingtheSetupUtilityprogram.......59

Chapter7.ConfiguringRAID.....61

ConfiguringRAIDwithIntelRSTe.......61

InstallingSATAorSASharddiskdrives...61

ConfiguringSATAorSASRAIDfunctionality

withtheIntelRSTeconfigurationutility...62
QuickRAIDsetupusingtheLSIMegaRAIDBIOS

configurationutility.............63

InstallingSATAorSASharddiskdrives...64

EnteringtheLSIMegaRAIDBIOSconfiguration

utility.................64

CreatingRAIDvolumesusingtheLSI

MegaRAIDBIOSconfigurationutility....65

DeletingRAIDvolumesusingtheLSI

MegaRAIDBIOSconfigurationutility....65

Settingthehotspareharddiskdrive....66

Chapter8.Symptom-to-FRUIndex..67

Harddiskdrivebooterror..........67

PowerSupplyProblems...........67

Beepsymptoms..............67

POSTerrorcodes.............68

Miscellaneouserrormessages........69

Undeterminedproblems...........71

©CopyrightLenovo2012,2014

i

Chapter9.Locations.........73

Locatingconnectors,controls,andindicatorson

thefrontofyourcomputer..........73

Locatingconnectorsontherearofyour

computer.................74

LocatingFRUsandCRUs..........75

LookingupFRUinformation.........77

Locatingpartsonthesystemboard......78

Locatinginternaldrives...........80

Chapter10.ReplacingFRUs.....81

Handlingstatic-sensitivedevices.......81

Installingorreplacinghardware........81

Installingexternaloptions........81

Removingthecomputercover.......82

Removingandreinstallingthefrontbezel..83

InstallingorreplacingaPCIcard......84

Installingorreplacingamemorymodule...86
Installingorreplacingtheopticaldrive...89

Replacingthecardreader........92

Replacingthebattery..........94

Replacingtheheatsinkandfanassembly..95

Replacingtherearfanassembly......97

Installingorreplacingaharddiskdrive...98
Installingorreplacingaharddiskdrive

enablementmodule...........102

ReplacingthefrontaudioandUSB

assembly...............104

Replacingtheinternalspeaker.......105

Replacingthemicroprocessor.......106

Replacingthesystemboard.......110

Replacingthepowersupplyassembly...114

Completingthepartsreplacement.....117

FieldReplaceableUnit(FRU)partnumber..117

Chapter11.Additionalservice

information.............119

Securityfeatures..............119

Hardware-controlledpasswords......119

Operatingsystempassword.......119

Vitalproductdata............119

BIOSlevels................119

Updating(flashing)theBIOS.........119

Updating(flashing)theBIOSfromadisc...120

Updating(flashing)theBIOSfromyour

operatingsystem............121

RecoveringfromaPOST/BIOSupdatefailure..121

Powermanagement............122

Advancedconfigurationandpowerinterface

(ACPI)BIOS..............122

AutomaticPower-onfeatures.......122

AppendixA.Systemmemory

speed................123

AppendixB.Notices.........125

Televisionoutputnotice...........126

EuropeanconformanceCEmark.......126

Trademarks................126

Index.................127

iiThinkStationS30HardwareMaintenanceManual

Chapter1.Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforThinkStation
cover.ItisintendedonlyfortrainedservicerswhoarefamiliarwithLenovo

BeforeservicingaLenovoproduct,besuretoreadtheSafetyInformationinChapter2“Safetyinformation”
onpage3.

Chapter8“Symptom-to-FRUIndex”onpage67andChapter11“Additionalserviceinformation”onpage
119arenotspecifictoanymachinetype.ThesechaptersareapplicabletoallThinkStationcomputers.

FormajorFRUlocationsandCustomerReplaceableUnit(CRU)identification,refertoChapter9“Locations”
onpage73.

ForFRUreplacementinstructions,seeChapter10“ReplacingFRUs”onpage81.

ForFRUpartnumbers,goto:
http:/www.lenovo.com/serviceparts-lookup

®

computerslistedonthefront

®

computerproducts.

ImportantSafetyInformation

Besuretoreadallcautionanddangerstatementsinthisbookbeforeperforminganyoftheinstructions.

VeuillezliretouteslesconsignesdetypeDANGERetATTENTIONduprésentdocumentavantd'exécuter
lesinstructions.

LesenSieunbedingtalleHinweisevomT yp"ACHTUNG"oder"VORSICHT"indieserDokumentation,bevor
SieirgendwelcheVorgängedurchführen

LeggereleistruzioniintrodottedaATTENZIONEePERICOLOpresentinelmanualeprimadieseguireuna
qualsiasidelleistruzioni

Certifique-sedelertodasasinstruçõesdecuidadoeperigonestemanualantesdeexecutarqualquer
umadasinstruções

Esimportantequeleatodaslasdeclaracionesdeprecauciónydepeligrodeestemanualantesdeseguir
lasinstrucciones.

©CopyrightLenovo2012,2014

1

2ThinkStationS30HardwareMaintenanceManual

Chapter2.Safetyinformation

Thischaptercontainsthesafetyinformationthatyouneedtobefamiliarwithbeforeservicingacomputer.

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Ensureyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe
musclesinyourback.Donotattempttoliftanyobjectsthatweighmorethan16kg(35lb)orobjects

thatyouthinkaretooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,ensurethatotherservicerepresentativesandthecustomer'spersonnelare
notinahazardousposition.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing
themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Ensurethatyoursleeves
arefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,approximately
8centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.
Remember:Metalobjectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouare:hammering,drilling,soldering,cuttingwire,attachingsprings,using
solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice
thatiswornordefective.

•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.

Electricalsafety

CAUTION:
Electricalcurrentfrompower,telephone,andcommunicationcablescanbehazardous.T oavoid
personalinjuryorequipmentdamage,disconnecttheattachedpowercords,telecommunication
systems,networks,andmodemsbeforeyouopentheserver/workstationcovers,unlessinstructed
otherwiseintheinstallationandconfigurationprocedures.

Observethefollowingruleswhenworkingonelectricalequipment.

©CopyrightLenovo2012,2014

3

Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoft

materialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.Manycustomershave,near
theirequipment,rubberfloormatsthatcontainsmallconductivefiberstodecreaseelectrostaticdischarges.
Donotusethistypeofmattoprotectyourselffromanelectricshock.

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical
accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore:
–Performingamechanicalinspection

–Workingnearpowersupplies
–RemovingorinstallingFieldReplaceableUnits(FRUs)

•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer
topower-offthewallboxthatsuppliespowertothemachineandtolockthewallboxintheoffposition.

•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:
–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.

Remember:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.
Remember:Theremustbeacompletecircuittocauseanelectricshock.Byobservingtheabove
rule,youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingatester,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metalfloorstripsandmachineframes.

Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;theseinstructionsarein
thesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuringhighvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpowered-off.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistfloors,
nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereflectivesurfaceofaplasticdentalmirror.Thesurfaceis
conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating
placesinamachine:

–Powersupplyunits
–Pumps
–Blowersandfans
–Motorgenerators

andsimilarunits.(Thispracticeensurescorrectgroundingoftheunits.)

•Ifanelectricalaccidentoccurs:
–Usecaution;donotbecomeavictimyourself.

–Switchoffpower.
–Sendanotherpersontogetmedicalaid.

4ThinkStationS30HardwareMaintenanceManual

Voltage-selectionswitch

Somecomputersareequippedwithavoltage-selectionswitchlocatednearthepower-cordconnection
pointonthecomputerandsomecomputersdonothaveavoltage-selectionswitch.Beforeyouinstall
yourcomputerorrelocateyourcomputertoanothercountryorregion,youmustbecertainthatyouhave
matchedyourcomputertothevoltageavailableatyourelectricaloutlet.

CAUTION:
Youmustknowthevoltageoftheelectricalconnection(outlet)whereyourcomputerwillbe
connected.Ifyoudonotknowthevoltage,contactyourlocalelectriccompanyorrefertoofficial
Websitesorotherliteraturefortravelerstothecountryorregionwhereyouarelocated.

Ifyourcomputerhasavoltage-selectionswitch,youmustsettheswitchtomatchthevoltageavailableat
yourelectricaloutlet.Settingthevoltage-selectionswitchincorrectlywillcausethecomputertomalfunction
andmightcausepermanentdamagetothecomputer.Donotconnectthecomputertoanelectrical
outletuntilyouhaveverifiedthatthevoltage-selectionswitchsettingmatchesthevoltageavailableatthe
electricaloutlets.

Ifyourcomputerdoesnothaveavoltage-selectionswitch,inspectthevoltage-ratinglabelonthebottomof
thecomputerandnotethefollowing:

•Ifthevoltage-ratinglabelshowsarangeofeither“100-127V”or“200-240V,”youmustensurethatthe
voltageprovidedattheelectricaloutletmatchesthevoltageratingonthecomputerlabel.Ifitdoes
notmatch,donotattempttoconnectthecomputertotheelectricaloutlet,unlessanexternaldevice
suchasavoltage-convertingtransformerisused.

•Ifthevoltage-ratinglabelshowsadualrangeof“100-127V”and“200-240V,”thissignifiesthatthe
computerissuitableforworldwideoperationandthecomputerwillautomaticallyadjusttothevoltageat
theelectricaloutletregardlessofthecountryorregionwherethecomputerisbeingconnected.

Safetyinspectionguide

Theintentofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditionsonthese
products.Eachmachine,asitwasdesignedandbuilt,hadrequiredsafetyitemsinstalledtoprotectusers
andservicepersonnelfrominjury.Thisguideaddressesonlythoseitems.However,goodjudgmentshould
beusedtoidentifypotentialsafetyhazardsduetoattachmentoffeaturesoroptionsnotcoveredbythis
inspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand
whetheryoucancontinuewithoutfirstcorrectingtheproblem.

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal
electricalshock).

•Explosivehazards,suchasadamagedCRTfaceorbulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Theguideconsistsofaseriesofstepspresentedinachecklist.Beginthecheckswiththepoweroff,and
thepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Power-offthecomputer.Disconnectthepowercord.

Chapter2.Safetyinformation5

3.Checkthepowercordfor:
a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground

continuityfor0.1ohmorlessbetweentheexternalgroundpinandframeground.
b.Thepowercordshouldbetheappropriatetypeasspecifiedinthepartslistings.
c.Insulationmustnotbefrayedorworn.

4.Removethecover.

5.Checkforanyobviousalterations.Usegoodjudgmentastothesafetyofanyalterations.

6.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetalfilings,contamination,wateror
otherliquids,orsignsoffireorsmokedamage.

7.Checkforworn,frayed,orpinchedcables.

8.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingelectrostaticdischarge-sensitivedevices

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto
electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.
ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe
personhandlingthepartareallatthesamecharge.

Notes:

1.Useproduct-specificESDprocedureswhentheyexceedtherequirementsnotedhere.

2.MakesurethattheESDprotectivedevicesyouusehavebeencertified(ISO9000)asfullyeffective.

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

•Avoidcontactwithotherpeoplewhilehandlingthepart.

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeeven
whenyouarewearingawriststrap.

•Usetheblacksideofagroundedworkmattoprovideastatic-freeworksurface.Thematisespecially
usefulwhenhandlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecific
servicerequirement.

Note:TheuseofagroundingsystemisdesirablebutnotrequiredtoprotectagainstESDdamage.
–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

–UseanESDcommongroundorreferencepointwhenworkingonadouble-insulatedor

battery-operatedsystem.Youcanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundground-prongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper
groundingoftheelectricaloutletcanbeverifiedbyacertifiedelectrician.

Safetynotices(multi-lingualtranslations)

Thecautionanddangersafetynoticesinthissectionareprovidedinthefollowinglanguages:

6ThinkStationS30HardwareMaintenanceManual

•English

•Arabic

•Brazilian/Portuguese

•Chinese(simplified)

•Chinese(traditional)

•French

•German

•Hebrew

•Italian

•Korean

•Spanish

DANGER

Electricalcurrentfrompower,telephoneandcommunicationcablesishazardous.

Toavoidashockhazard:

•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconfiguration

ofthisproductduringanelectricalstorm.

•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.

•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.

•Whenpossible,useonehandonlytoconnectordisconnectsignalcables.

•Neverturnonanyequipmentwhenthereisevidenceoffire,water,orstructuraldamage.

•Disconnecttheattachedpowercords,telecommunicationssystems,networks,andmodems

beforeyouopenthedevicecovers,unlessinstructedotherwiseintheinstallationandconfiguration
procedures.

•Connectanddisconnectcablesasdescribedinthefollowingtableswheninstalling,moving,or

openingcoversonthisproductorattacheddevices.

ToConnectToDisconnect

1.T urneverythingOFF .

2.First,attachallcablestodevices.

3.Attachsignalcablestoconnectors.

4.Attachpowercordstooutlet.

5.T urndeviceON.

1.T urneverythingOFF .

2.First,removepowercordsfromoutlet.

3.Removesignalcablesfromconnectors.

4.Removeallcablesfromdevices.

CAUTION:
Whenreplacingthelithiumbattery,useonlyPartNumber45C1566oranequivalenttypebattery
recommendedbythemanufacturer.Ifyoursystemhasamodulecontainingalithiumbattery,replace

Chapter2.Safetyinformation7

itonlywiththesamemoduletypemadebythesamemanufacturer.Thebatterycontainslithiumand
canexplodeifnotproperlyused,handled,ordisposedof.Donot:

•Throworimmerseintowater

•Heattomorethan100°C(212°F)

•Repairordisassemble

Disposeofthebatteryasrequiredbylocalordinancesorregulations.

CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVD-ROMdrives,fiberopticdevices,ortransmitters)are
installed,notethefollowing:

•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto
hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.

•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecifiedherein
mightresultinhazardousradiationexposure.

DANGER

SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:

Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical
instruments,andavoiddirectexposuretothebeam.

≥18kg(37lbs)≥32kg(70.5lbs)≥55kg(121.2lbs)

CAUTION:
Usesafepracticeswhenlifting.

CAUTION:
Thepowercontrolbuttononthedeviceandthepowerswitchonthepowersupplydonotturnoff
theelectricalcurrentsuppliedtothedevice.Thedevicealsomighthavemorethanonepower
cord.Toremoveallelectricalcurrentfromthedevice,ensurethatallpowercordsaredisconnected
fromthepowersource.

8ThinkStationS30HardwareMaintenanceManual

1

2

Chapter2.Safetyinformation9

≥18kg(37lbs)≥32kg(70.5lbs)≥55kg(121.2lbs)

10ThinkStationS30HardwareMaintenanceManual

1

2

PERIGO

Acorrenteelétricaprovenientedecabosdealimentação,detelefoneedecomunicaçõeséperigosa.

Paraevitarriscodechoqueelétrico:

•Nãoconectenemdesconectenenhumcaboouexecuteinstalação,manutençãooureconfiguração
desteprodutoduranteumatempestadecomraios.

•Conectetodososcabosdealimentaçãoatomadaselétricascorretamenteinstaladaseaterradas.

•Todoequipamentoqueforconectadoaesteprodutodeveserconectadoatomadascorretamente
instaladas.

•Quandopossível,utilizeapenasumadasmãosparaconectaroudesconectarcabosdesinal.

•Nuncaliguenenhumequipamentoquandohouverevidênciadefogo,águaoudanosestruturais.

•Antesdeabrirtampasdedispositivos,desconectecabosdealimentação,sistemasdetelecomunicação,
redesemodemsconectados,amenosqueespecificadodemaneiradiferentenosprocedimentosde
instalaçãoeconfiguração.

•Conecteedesconecteoscabosconformedescritonatabelaapresentadaaseguiraoinstalar,moverou
abrirtampasdesteprodutooudedispositivosconectados.

ParaConectar:ParaDesconectar:

1.DESLIGUETudo.

2.Primeiramente,conectetodososcabosaos
dispositivos.

3.Conecteoscabosdesinalaosconectores.

4.Conecteoscabosdealimentaçãoàstomadas.

5.LIGUEosdispositivos.

1.DESLIGUETudo.

2.Primeiramente,removaoscabosdealimentaçãodas
tomadas.

3.Removaoscabosdesinaldosconectores.

4.Removatodososcabosdosdispositivos.

CUIDADO:

Aosubstituirabateriadelítio,utilizeapenasumabateriacomNúmerodePeça45C1566ouumtipo
debateriaequivalenterecomendadopeloSeoseusistemapossuiummódulocomumabateriade
lítio,substitua-oapenasporummódulodomesmotipoedomesmofabricante.Abateriacontémlítio
epodeexplodirsenãoforutilizada,manuseadaoudescartadademaneiracorreta.

Chapter2.Safetyinformation11

Não:

•Jogueoucoloquenaágua

•Aqueçaamaisde100°C(212°F)

•Consertenemdesmonte

Descarteabateriaconformerequeridopelasleisouregulamentoslocais.

PRECAUCIÓN:

Quandoprodutosalaser(comounidadesdeCD-ROMs,unidadesdeDVD-ROM,dispositivosdefibraótica
outransmissores)estivereminstalados,observeoseguinte:

•Nãoremovaastampas.Aremoçãodastampasdeumprodutoalaserpoderesultaremexposição
prejudicialàradiaçãodelaser.Nãoexistempeçasquepodemserconsertadasnointeriordodispositivo.

•Autilizaçãodecontrolesouajustesouaexecuçãodeprocedimentosdiferentesdosespecificadosaqui
poderesultaremexposiçãoprejudicialàradiação.

PERIGO

AlgunsprodutosalasercontêmdiododelaserintegradodaClasse3AoudaClasse3B.Observeoseguinte:

Radiaçãoalaserquandoaberto.Nãoolhediretamenteparaofeixeaolhonuoucominstrumentosópticose
eviteexposiçãodiretaaofeixe.

≥18kg(37lbs)≥32kg(70.5lbs)≥55kg(121.2lbs)

CUIDADO:

Utilizeprocedimentosdesegurançaparalevantarequipamentos.

CUIDADO:

Obotãodecontroledealimentaçãododispositivoeobotãoparaligar/desligardafontedealimentação
nãodesligamacorrenteelétricafornecidaaodispositivo.Odispositivotambémpodetermaisdeumcabo
dealimentação.Pararemovertodaacorrenteelétricadodispositivo,assegurequetodososcabosde
alimentaçãoestejamdesconectadosdafontedealimentação.

12ThinkStationS30HardwareMaintenanceManual

1

2

Chapter2.Safetyinformation13

1

2

14ThinkStationS30HardwareMaintenanceManual

Chapter2.Safetyinformation15

1

2

DANGER

Lecourantélectriqueprovenantdel'alimentation,dutéléphoneetdescâblesdetransmissionpeutprésenter
undanger.

Pourévitertoutrisquedechocélectrique:

•Nemanipulezaucuncâbleetn'effectuezaucuneopérationd'installation,d'entretienoudereconfiguration
deceproduitaucoursd'unorage.

•Brancheztouslescordonsd'alimentationsurunsocledeprisedecourantcorrectementcâbléetmisàla
terre.

•Branchezsurdessoclesdeprisedecourantcorrectementcâbléstoutéquipementconnectéàceproduit.

•Lorsquecelaestpossible,n'utilisezqu'uneseulemainpourconnecteroudéconnecterlescâbles
d'interface.

•Nemettezjamaisunéquipementsoustensionencasd'incendieoud'inondation,ouenprésencede
dommagesmatériels.

•Avantderetirerlescartersdel'unité,mettezcelle-cihorstensionetdéconnectezsescordons
d'alimentation,ainsiquelescâblesquilarelientauxréseaux,auxsystèmesdetélécommunicationetaux
modems(saufinstructioncontrairementionnéedanslesprocéduresd'installationetdeconfiguration).

•Lorsquevousinstallez,quevousdéplacez,ouquevousmanipulezleprésentproduitoudespériphériques
quiluisontraccordés,reportez-vousauxinstructionsci-dessouspourconnecteretdéconnecterles
différentscordons.

16ThinkStationS30HardwareMaintenanceManual

ConnexionDéconnexion

1.MettezlesunitésHORSTENSION.

2.Commencezparbranchertouslescordonssurles
unités.

3.Branchezlescâblesd'interfacesurdesconnecteurs.

4.Branchezlescordonsd'alimentationsurdesprises.

5.MettezlesunitésSOUSTENSION.

1.MettezlesunitésHORSTENSION.

2.Débranchezlescordonsd'alimentationdesprises.

3.Débranchezlescâblesd'interfacedesconnecteurs.

4.Débrancheztouslescâblesdesunités.

ATTENTION:

Remplacerlapileaulithiumusagéeparunepilederéférenceidentiqueexclusivement,(référence
45C1566),ousuivrelesinstructionsdufabricantquiendéfinitleséquivalences.Sivotresystèmeest
dotéd'unmodulecontenantunepileaulithium,vousdevezleremplaceruniquementparunmodule
identique,produitparlemêmefabricant.Lapilecontientdulithiumetpeutexploserencasde
mauvaiseutilisation,demauvaisemanipulationoudemiseaurebutinappropriée.

Nepas:

•lajeteràl'eau,

•l'exposeràdestempératuressupérieuresà100°C,

•chercheràlaréparerouàladémonter.

Nepasmettrelapileàlapoubelle.Pourlamiseaurebut,sereporteràlaréglementationenvigueur.

ATTENTION:

Sidesproduitsàlaser(telsquedesunitésdeCD-ROM,deDVD-ROM,desunitésàfibresoptiques,ou
desémetteurs)sontinstallés,prenezconnaissancedesinformationssuivantes:

•Neretirezpaslecarter.Enouvrantl'unitédeCD-ROMoudeDVD-ROM,vousvousexposezau

rayonnementdangereuxdulaser.Aucunepiècedel'unitén'estréparable.

•Pourévitertoutrisqued'expositionaurayonlaser,respectezlesconsignesderéglageet

d'utilisationdescommandes,ainsiquelesprocéduresdécritesdansleprésentmanuel.

DANGER

Certainsproduitsàlasercontiennentunediodeàlaserintégréedeclasse3Aou3B.Prenez
connaissancedesinformationssuivantes:

Rayonnementlaserlorsquelecarterestouvert.Eviteztouteexpositiondirecteaurayonlaser.Evitez
deregarderfixementlefaisceauoudel'observeràl'aided'instrumentsoptiques.

Chapter2.Safetyinformation17

≥18kg(37lbs)≥32kg(70.5lbs)≥55kg(121.2lbs)

1

2

ATTENTION:

Soulevezlamachineavecprécaution.

ATTENTION:

L'interrupteurdecontrôled'alimentationdel'unitéetl'interrupteurdublocd'alimentationnecoupent
paslecourantélectriquealimentantl'unité.Enoutre,lesystèmepeutêtreéquipédeplusieurs
cordonsd'alimentation.Pourmettrel'unitéhorstension,vousdevezdéconnectertouslescordons
delasourced'alimentation.

VORSICHT

AnNetz-,T elefon-undDatenleitungenkönnengefährlicheSpannungenanliegen.

AusSicherheitsgründen:

•BeiGewitterandiesemGerätkeineKabelanschließenoderlösen.FernerkeineInstallations-,

Wartungs-oderRekonfigurationsarbeitendurchführen.

•GerätnuraneineSchutzkontaktsteckdosemitordnungsgemäßgeerdetemSchutzkontakt

anschließen.

•AlleangeschlossenenGeräteebenfallsanSchutzkontaktsteckdosenmitordnungsgemäß

geerdetemSchutzkontaktanschließen.

•DieSignalkabelnachMöglichkeiteinhändiganschließenoderlösen,umeinenStromschlagdurch

BerührenvonOberflächenmitunterschiedlichemelektrischemPotenzialzuvermeiden.

•Geräteniemalseinschalten,wennHinweiseaufFeuer,WasseroderGebäudeschädenvorliegen.

18ThinkStationS30HardwareMaintenanceManual

•DieVerbindungzudenangeschlossenenNetzkabeln,Telekommunikationssystemen,Netzwerken

undModemsistvordemÖffnendesGehäuseszuunterbrechen,sofernindenInstallations-und
KonfigurationsprozedurenkeineanderslautendenAnweisungenenthaltensind.

•ZumInstallieren,TransportierenundÖffnenderAbdeckungendesComputersoderder

angeschlossenenEinheitendieKabelgemäßderfolgendenTabelleanschließenundabziehen.

ZumAnschließenderKabelgehenSiewiefolgtvorZumAbziehenderKabelgehenSiewiefolgtvor

1.SchaltenSiealleEinheitenAUS.

2.SchließenSieerstalleKabelandieEinheitenan.

3.SchließenSiedieSignalkabelandieBuchsenan.

4.SchließenSiedieNetzkabelandieSteckdosean.

5.SchaltenSiedieEinheitEIN.

1.SchaltenSiealleEinheitenAUS.

2.ZiehenSiezuerstalleNetzkabelausden
Netzsteckdosen.

3.ZiehenSiedieSignalkabelausdenBuchsen.

4.ZiehenSiealleKabelvondenEinheitenab.

CAUTION:

EineverbrauchteLithiumbatterienurdurcheineBatteriemitderTeilenummer45C1566odereine
gleichwertige,vomHerstellerempfohleneBatterieersetzen.EnthältdasSystemeinModulmiteiner
Lithiumbatterie,diesesnurdurcheinModuldesselbenT ypsundvondemselbenHerstellerersetzen.
DieBatterieenthältLithiumundkannbeiunsachgemäßerVerwendung,HandhabungoderEntsorgung
explodieren.

DieBatterienicht:

•mitWasserinBerührungbringen.

•über100Cerhitzen.

•reparierenoderzerlegen.

DieörtlichenBestimmungenfürdieEntsorgungvonSondermüllbeachten.

ACHTUNG:

BeiderInstallationvonLasergeräten(wieCD-ROM-Laufwerken,DVD-aufwerken,Einheitenmit
LichtwellenleitertechnikoderSendern)Folgendesbeachten:

•DieAbdeckungennichtentfernen.DurchEntfernenderAbdeckungendesLasergerätskönnen

gefährlicheLaserstrahlungenfreigesetztwerden.DasGerätenthältkeinezuwartendenT eile.

•WerdenSteuerelemente,EinstellungenoderDurchführungenvonProzedurenandersalshier

angegebenverwendet,kanngefährlicheLaserstrahlungauftreten.

VORSICHT

EinigeLasergeräteenthalteneineLaserdiodederKlasse3Aoder3B.BeachtenSieFolgendes:

Chapter2.Safetyinformation19

LaserstrahlungbeigeöffneterVerkleidung.NichtindenStrahlblicken.KeineLupenoderSpiegel

1

2

verwenden.Strahlungsbereichmeiden.

≥18kg≥32kg≥55kg

ACHTUNG:

ArbeitsschutzrichtlinienbeimAnhebenderMaschinebeachten.

ACHTUNG:

MitdemNetzschalteranderEinheitundamNetzteilwirddieStromversorgungfürdieEinheit
nichtunterbrochen.DieEinheitkannauchmitmehrerenNetzkabelnausgestattetsein.Umdie
StromversorgungfürdieEinheitvollständigzuunterbrechen,müssenallezumGerätführenden
NetzkabelvomNetzgetrenntwerden.

20ThinkStationS30HardwareMaintenanceManual

Chapter2.Safetyinformation21

1

2

PERICOLO

Lacorrenteelettricaprovenientedaicavidialimentazione,deltelefonoedicomunicazionepuòessere
pericolosa.

Perevitareilrischiodiscosseelettriche:

•Noncollegareoscollegarequalsiasicavooppureeffettuarel'installazione,lamanutenzioneola

riconfigurazionedelprodottoduranteuntemporale.

•Collegaretuttiifilielettriciaunapresadialimentazionecorrettamentecablataedotatadimessaa

terra.

22ThinkStationS30HardwareMaintenanceManual

•Collegareallepreseelettricheappropriatetutteleapparecchiaturecheverrannoutilizzateper

questoprodotto.

•Sepossibile,utilizzaresolounamanopercollegareoscollegareicavidisegnale.

•Nonaccendereassolutamenteapparecchiatureinpresenzadiincendi,perdited'acquaodanno

strutturale.

•Scollegareicavidialimentazione,isistemiditelecomunicazione,leretieilmodemprimadi

aprireicoperchideldispositivo,salvoistruzionicontrarierelativealleprocedurediinstallazionee
configurazione.

•Collegareescollegareicavicomedescrittonellaseguentetabellaquandovengonoeffettuate

operazionidiinstallazione,spostamentooaperturadeicoperchidiquestoprodottoodelleunità
collegate.

PercollegarsiPerscollegarsi

1.SPEGNEREleapparecchiature.

2.Innanzitutto,collegaretuttiicavialleunità.

3.Collegareicavidisegnaleaiconnettori.

4.Collegareicavidialimentazioneallapresa.

5.Accenderel'unità.

1.SPEGNEREleapparecchiature.

2.Innanzitutto,rimuovereicavidialimentazionedalla
presa.

3.Rimuovereicavidisegnaledaiconnettori.

4.Rimuoveretuttiicavidalleunità.

ATTENZIONE:

Quandosisostituiscelabatteriaallitio,utilizzaresoloilNumeroparte45C1566ountipodibatteria
equivalenteconsigliatodalproduttore.Sesulsistemaèpresenteunmodulochecontieneunabatteria
allitio,sostituirlosoloconuntipodimodulodellostessotipodellastessacasadiproduzione.La
batteriacontienelitioepuòesplodereseusata,maneggiataosmaltitainmodononcorretto.

Non:

•Gettareoimmergerelabatterianell'acqua

•Riscaldarlaadunatemperaturasuperioreai100gradiC(212gradiF)

•Smontarla,ricaricarlaotentarediripararla

Lebatterieusatevannosmaltiteinaccordoallanormativainvigore(DPR915/82esuccessive
disposizioniedisposizionilocali).

ATTENZIONE:

Quandovengonoinstallatiprodottilaser(qualiCD-ROM,unitàDVD-ROM,unitàafibreotticheo
trasmittenti),tenerpresentequantosegue:

•Nonrimuovereglisportelli.L'aperturadiun'unitàlaserpuòdeterminarel'esposizionearadiazioni

laserpericolose.All'internodell'unitànonvisonopartisucuieffettuarel'assistenzatecnica.

•L'utilizzodicontrolli,regolazioniol'esecuzionediprocedurenondescrittinelpresentemanuale

possonoprovocarel'esposizionearadiazionipericolose.

Chapter2.Safetyinformation23

PERICOLO

1

2

AlcuneunitàlasercontengonoundiodolaserdiClasse3AoClasse3B.T enerpresentequantosegue:

Aprendol'unitàvengonoemesseradiazionilaser.Nonfissareilfascio,nonguardarlodirettamente
construmentiotticiedevitarel'esposizionealfascio.

≥18kg≥32kg≥55kg

ATTENZIONE:

Prestareattenzionenelsollevarel'apparecchiatura.

ATTENZIONE:

Ilpulsantedicontrollodell'alimentazionepresentesull'unitàel'interruttoredell'alimentatorenon
disattivanol'alimentazionecorrentefornitaall'unità.E'possibilechel'unitàdispongadipiùcavidi
alimentazione.Perdisattivarel'alimentazionedall'unità,accertarsichetuttiicavidialimentazione
sianoscollegatidallafontedialimentazione.

24ThinkStationS30HardwareMaintenanceManual

Chapter2.Safetyinformation25

1

2

PELIGRO

Lacorrienteeléctricaprocedentedecablesdealimentación,teléfonosycablesdecomunicaciónpuede
serpeligrosa.

Paraevitarelriesgodedescargaeléctrica:

•Noconectenidesconecteloscablesnirealiceningunatareadeinstalación,mantenimientoo

reconfiguracióndeesteproductoduranteunatormentaeléctrica.

•Conectetodosloscablesdealimentaciónatomasdecorrientedebidamentecableadasy

conectadasatierra.

•Cualquierequipoqueseconecteaesteproductotambiéndebeconectarseatomasdecorriente

debidamentecableadas.

•Siemprequeseaposible,utiliceunasolamanoparaconectarodesconectarloscablesdeseñal.

•Noenciendanuncaunequipocuandohayseñalesdefuego,aguaodañosestructurales.

26ThinkStationS30HardwareMaintenanceManual

•Desconecteloscablesdealimentación,lossistemasdetelecomunicaciones,lasredesylos

módemsconectadosantesdeabrirlascubiertasdelosdispositivos,amenosqueseindiquelo
contrarioenlosprocedimientosdeinstalaciónyconfiguración.

•Conecteydesconecteloscables,comosedescribeenlatablasiguiente,cuandoinstale,muevao

abralascubiertasdeesteproductoodelosdispositivosconectados.

ParaconectarParadesconectar

1.APÁGUELOtodo.

2.Enprimerlugar,conectetodosloscablesalos
dispositivos.

3.Conecteloscablesdeseñalalosconectores.

4.Enchufeloscablesdealimentaciónalastomasde
corriente.

5.Enciendaeldispositivo.

1.APÁGUELOtodo.

2.Enprimerlugar,desenchufeloscablesdealimentación
delastomasdecorriente.

3.Desconecteloscablesdeseñaldelosconectores.

4.Desconectetodosloscablesdelosdispositivos.

PRECAUCIÓN:

Cuandosustituyaunabateríadelitio,utilicesolamenteunabateríanúmerodepieza45C1566uotra
detipoequivalenterecomendadaporelfabricante.Sisusistemadisponedeunmóduloquecontiene
unabateríadelitio,reemplácelosóloconelmismotipodemódulo,delmismofabricante.Labatería
contienelitioypuedeexplotarsinoseutiliza,manipulaodesechacorrectamente.

Nodebe:

•Arrojarlaalaguaosumergirlaenella

•Exponerlaatemperaturassuperioresa100°C(212°F)

•Repararlaodesmontarla

Deshágasedelabateríasegúnespecifiquenlasleyesonormaslocales.

PRECAUCIÓN:

Cuandohayaproductosláser(comounidadesdeCD-ROM,unidadesdeDVD,dispositivosdefibra
ópticaotransmisores)instalados,tengaencuentalosiguiente:

•Noquitelascubiertas.Siquitalascubiertasdelproductoláser,podríaquedarexpuestoaradiación

láserpeligrosa.Dentrodeldispositivonoexisteningunapiezaquerequieraserviciotécnico.

•Siusacontrolesoajustesorealizaprocedimientosquenoseanlosespecificadosaquí,podría

exponersearadiacionespeligrosas.

PELIGRO

Chapter2.Safetyinformation27

Algunosproductoslásertienenincorporadoundiodoláserdeclase3Aoclase3B.T engaencuentalo

1

2

siguiente:

Cuandoseabre,quedaexpuestoaradiaciónláser.Nomiredirectamentealrayoláser,nisiquieracon
instrumentosópticos,yeviteexponersedirectamentealrayoláser.

≥18kg≥32kg≥55kg

PRECAUCIÓN:

Adopteprocedimientossegurosallevantarelequipo.

PRECAUCIÓN:

Elbotóndecontroldealimentacióndeldispositivoyelinterruptordealimentacióndelafuentede
alimentaciónnodesconectanlacorrienteeléctricasuministradaaldispositivo.Además,eldispositivo
podríatenermásdeuncabledealimentación.Parasuprimirtodalacorrienteeléctricadeldispositivo,
asegúresedequetodosloscablesdealimentaciónesténdesconectadosdelatomadecorriente.

28ThinkStationS30HardwareMaintenanceManual

Chapter3.Generalinformation

Thischapterprovidesgeneralinformationthatappliestoallmachinetypessupportedbythispublication.

Specifications

Thissectionliststhephysicalspecificationsforyourcomputer.

Dimensions

Width:175mm(6.89inches)
Height:478mm(18.82inches)(floortotopofhandle)
Depth:460mm(18.11inches)

Weight

Maximumconfigurationasshipped:16.33kg(36lb)

Environment

•Airtemperature:

Operating:10°Cto35°C(50°Fto95°F)
Storage:-40°Cto60°C(-40°Fto140°F)inoriginalshippingpackage
Storage:-10°Cto60°C(14°Fto140°F)withoutpackage

Note:Theallowableuppertemperaturelimitdecreasesby1°C(1.8°F)forevery300m(1000ft)abovesealevel.

•Humidity:

Operating:10%to80%(non-condensing)
Storage:10%to90%(non-condensing)

•Altitude:

Operating:-50to10000ft(-15.2to3048m)

Electricalinput

•Inputvoltage:
–Lowrange:

Minimum:100Vac
Maximum:127Vac
Inputfrequencyrange:50to60Hz

–Highrange:

Minimum:200Vac
Maximum:240Vac
Inputfrequencyrange:50to60Hz

Lenovoprograms

YourcomputercomeswithLenovoprogramstohelpyouworkmoreeasilyandsecurely.Dependingon
theWindowsoperatingsystempreinstalled,theprogramsmightvary.

©CopyrightLenovo2012,2014

29

AccessingLenovoprogramsontheWindows7operatingsystem

YoucanaccessLenovoprogramsontheMicrosoftWindows7operatingsystemthroughWindowsSearch
orfromControlPanel.TheiconnamedisplayedinthesearchresultorControlPanelmightbedifferentfrom
theprogramname.YoucanfindtheprogrambyitsprogramnameoriconnameasshownintheLenovo
programsavailableontheWindows7operatingsystemtable.

Note:Ifyoudonotfindtheprogramyouneed,opentheLenovoThinkVantage

®

Toolsprogramtofindthe

dimmediconfortheprogram.Thendouble-clicktheicontoinstalltheprogram.

ToaccessLenovoprogramsthroughWindowsSearch,dothefollowing:

1.ClicktheStartbuttonandthentypetheprogramnameortheiconnameintothesearchbox.

2.Locatetheprogrambytheprogramnameortheiconnameandthenclicktheprogramtolaunchit.

ToaccessLenovoprogramsfromControlPanel,dothefollowing:

Note:SomeLenovoprogramsmightnotbedisplayedinControlPanel.Tofindtheseprograms,use

WindowsSearch.

1.ClickStart➙ControlPanel.ChangetheviewofControlPanelfromCategorytoLargeiconsorSmall
icons.

2.Locatetheprogrambytheiconnameandthenclicktheprogramtolaunchit.

ThefollowingtableliststheprogramsavailableontheWindows7operatingsystem.

Note:Dependingonyourcomputermodel,someoftheLenovoprogramsmightnotbeavailable.

Table1.LenovoprogramsavailableontheWindows7operatingsystem

ProgramnameIconname

LenovoReachLenovoReach
LenovoSHAREitLenovoSHAREit
LenovoSolutionCenterLenovo-SystemHealthandDiagnostics
RecoveryMedia
RescueandRecovery

®

Lenovo-FactoryRecoveryDisksorCreateRecoveryMedia
Lenovo-EnhancedBackupandRestore

AccessingLenovoprogramsontheWindows8orWindows8.1operating system

IfyourcomputerispreinstalledwiththeWindows8orWindows8.1operatingsystem,youcanaccess
Lenovoprogramsbydoingoneofthefollowing:

•OntheWindows8operatingsystem,presstheWindowskeytogototheStartscreen.ClickaLenovo
programtolaunchit.Ifyoucannotfindtheprogramyouneed,movethepointertothebottom-rightcorner
ofthescreentodisplaythecharms.ThenclicktheSearchcharmtosearchforthedesiredprogram.

•OntheWindows8.1operatingsystem,presstheWindowskeytogototheStartscreen.Clicka
Lenovoprogramtolaunchit.Ifyoucannotfindtheprogramyouneed,clickthearrowiconinthe

bottom-leftcornerofthescreentogototheAppsscreen.Findthedesiredprogramintheappslistor
searchforitinthesearchboxinthetop-rightcornerofthescreen.

Dependingonyourcomputermodel,yourcomputersupportssomeofthefollowingLenovoprograms:

•LenovoCloudStorage

30ThinkStationS30HardwareMaintenanceManual

•LenovoCompanion

•LenovoReach

•LenovoSHAREit

•LenovoSolutionCenter

•LenovoSupport

•LenovoTools

LenovoSupportWebsite

TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:
http://www.lenovo.com/support

ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:

•Driversandsoftware

•Diagnosticsolutions

•Productandservicewarranty

•Productandpartsdetails

•Userguidesandmanuals

•Knowledgebaseandfrequentlyaskedquestions

Chapter3.Generalinformation31

32ThinkStationS30HardwareMaintenanceManual

Chapter4.GeneralCheckout

Attention

Thedrivesinthecomputeryouareservicingmighthavebeenrearrangedorthedrivestartupsequencemight
havebeenchanged.Beextremelycarefulduringwriteoperationssuchascopying,saving,orformatting.
Dataorprogramscanbeoverwrittenifyouselectanincorrectdrive.

Generalerrormessagesappearifaproblemorconflictisfoundbyanapplicationprogram,theoperating
system,orboth.Foranexplanationofthesemessages,refertotheinformationsuppliedwiththatsoftware
package.

BeforereplacingaFRU,ensurethatthelatestlevelofBIOSisinstalledonthesystem.Adown-levelBIOS
mightcausefalseerrorsandunnecessaryreplacementofthesystemboard.Formoreinformationonhowto
determineandobtainthelatestlevelBIOS,see“BIOSlevels”onpage119

Usethefollowingproceduretohelpdeterminethecauseofaproblem:

1.Turnoffthecomputerandallexternaldevices.

2.Checkallcablesandpowercords.

3.Setalldisplaycontrolstothemiddleposition.

4.Turnonallexternaldevices.

5.Turnonthecomputer.

•Lookfordisplayederrorcodes

•Listenforbeepcodes

•Lookforreadableinstructionsoramainmenuonthedisplay.
Ifyoudidnotreceivethecorrectresponse,proceedtostep6onpage33

Ifyoudoreceivethecorrectresponse,proceedtostep7onpage33.

6.Lookatthefollowingconditionsandfollowtheinstructions:

.

.

•IfyouhearbeepcodesduringPOST,goto“Beepsymptoms”onpage67.

•IfthecomputerdisplaysaPOSTerror,goto“POSTerrorcodes”onpage68.

•Ifthecomputerhangsandnoerrorisdisplayed,continueatstep7onpage33.

7.RuntheDiagnosticprogram.See“LenovoSolutionCenter”onpage52.

Problemdeterminationtips

Duetothevarietyofhardwareandsoftwarecombinationsthatcanbeencountered,usethefollowing
informationtoassistyouinproblemdetermination.Ifpossible,havethisinformationavailablewhen
requestingassistancefromServiceSupportandEngineeringfunctions.

•Machinetypeandmodel

•Processororharddiskdriveupgrades

•Failuresymptom
–Dodiagnosticsindicateafailure?

–What,when,where,single,ormultiplesystems?
–Isthefailurerepeatable?
–Hasthisconfigurationeverworked?
–Ifithasbeenworking,whatchangesweremadepriortoitfailing?

©CopyrightLenovo2012,2014

33

–Isthistheoriginalreportedfailure?

•Diagnosticsversion
–Typeandversionlevel

•Hardwareconfiguration
–Print(printscreen)configurationcurrentlyinuse

–BIOSlevel

•Operatingsystemsoftware
–Typeandversionlevel

Notes:Toeliminateconfusion,identicalsystemsareconsideredidenticalonlyifthey:

1.Aretheexactmachinetypeandmodels

2.HavethesameBIOSlevel

3.Havethesameadapters/attachmentsinthesamelocations

4.Havethesameaddressjumpers/terminators/cabling

5.Havethesamesoftwareversionsandlevels

6.Havethesamediagnosticdiskettes(version)

7.Havethesameconfigurationoptionssetinthesystem

8.Havethesamesetupforoperating-system-controlledfiles

Comparingtheconfigurationandsoftwareset-upbetween“workingandnon-working”systemswilloften
leadtoproblemresolution.

34ThinkStationS30HardwareMaintenanceManual

Chapter5.Troubleshootinganddiagnostics

Thischapterdescribessomebasictroubleshootinganddiagnosticprograms.Ifyourcomputerproblemis
notdescribedhere,see“LenovoSupportWebsite”onpage31foradditionaltroubleshootingresources.

Basictroubleshooting

Thefollowingtableprovidesinformationtohelpyoutroubleshootyourcomputerproblems.

Note:Ifyoucannotcorrecttheproblem,havethecomputerserviced.Foralistofserviceandsupport
telephonenumbers,refertotheSafetyandWarrantyGuidethatcomeswithyourcomputerorgotothe
LenovoSupportWebsiteathttp://www.lenovo.com/support/phone.

SymptomAction

Thecomputerdoesnotstart
whenyoupressthepower
switch.

Themonitorscreenisblank.

Thekeyboarddoesnotwork.

Themousedoesnotwork.

Verifythat:

•Thepowercordiscorrectlyconnectedtotherearofthecomputerandtoa
workingelectricaloutlet.

•Ifyourcomputerhasasecondarypowerswitchontherearofthecomputer,
makesurethatitisswitchedon.

•Thepowerindicatoronthefrontofthecomputerison.

•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor
yourcountryorregion.

Verifythat:

•Themonitorsignalcableiscorrectlyconnectedtothemonitorandtothe
appropriatemonitorconnectoronthecomputer.

•Themonitorpowercordiscorrectlyconnectedtothemonitorandtoaworking
electricaloutlet.

•Themonitoristurnedonandthebrightnessandcontrastcontrolsareset
correctly.

•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor
yourcountryorregion.

•Ifyourcomputerhastwomonitorconnectors,besuretousetheconnector
onthegraphicscard.

Verifythat:

•Thecomputeristurnedon.

•ThekeyboardissecurelyconnectedtoaUSBconnectoronthecomputer.

•Nokeysarestuck.

Verifythat:

•Thecomputeristurnedon.

•ThemouseissecurelyconnectedtoaUSBconnectoronthecomputer.

•Themouseisclean.

©CopyrightLenovo2012,2014

35

SymptomAction

Theoperatingsystemdoesnot
start.

Thecomputerbeepsmultiple
timesbeforetheoperating
systemstarts.

Verifythat:

•Thestartupsequenceincludesthedevicewheretheoperatingsystemresides.
Usually,theoperatingsystemisontheharddiskdrive.Formoreinformation,
see“Selectingastartupdevice”onpage57

Verifythatnokeysarestuck.

.

AccessingControlPanelontheWindows8orWindows8.1operating system

OntheWindowsoperatingsystem,youcanviewandchangecomputersettingsthroughControlPanel.To
accessControlPanelontheWindows8orWindows8.1operatingsystem,dooneofthefollowing:

•Fromthedesktop

1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.

2.ClickSettings.

3.ClickControlPanel.

•FromtheStartscreen
–ForWindows8:

1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.

2.ClickSearch.

3.OntheAppsscreen,scrolltotherightside,andclickControlPanelintheWindowsSystem
section.

–ForWindows8.1:

1.Clickthearrowiconinthebottom-leftcornerofthescreentogototheAppsscreen.

2.Scrolltotherightside,andclickControlPanelintheWindowsSystemsection.

Troubleshootingprocedure

Usethefollowingprocedureasastartingpointfordiagnosingproblemsyouareexperiencingwithyour
computer:

1.Verifythatthecablesforallattacheddevicesareconnectedcorrectlyandsecurely.

2.Verifythatallattacheddevicesthatrequireacpowerareconnectedtoproperlygrounded,functioning
electricaloutlets.

3.VerifythatallattacheddevicesareenabledintheBIOSsettingsofyourcomputer.Formoreinformation
aboutaccessingandchangingtheBIOSsettings,refertoyourChapter6“UsingtheSetupUtility
program”onpage55.

4.Gotothe“Troubleshooting”onpage37andfollowtheinstructionsforthetypeofproblemyouare
experiencing.IftheTroubleshootinginformationdoesnothelpyouresolveaproblem,continuewiththe
nextstep.

5.Tryusingapreviouslycapturedconfigurationtoseeifarecentchangetohardwareorsoftwaresettings
hascausedaproblem.Beforerestoringapreviousconfiguration,captureyourcurrentconfigurationin
casetheolderconfigurationsettingsdonotsolvetheproblemorhaveadverseaffects.Torestorea
capturedconfiguration,dothefollowing:

•ForWindows7:ClickStart➙ControlPanel➙SystemandSecurity➙System➙System

Protection➙SystemRestore.

36ThinkStationS30HardwareMaintenanceManual

•ForWindows8orWindows8.1:OpenControlPanel,andthenclickSystemandSecurity➙System
➙SystemProtection➙SystemRestore.

Ifthisdoesnotcorrecttheproblem,continuewiththenextstep.

6.Runthediagnosticprograms.See“LenovoSolutionCenter”onpage52formoreinformation.

•Ifthediagnosticprogramsdetectahardwarefailure,contacttheLenovoCustomerSupportCenter.
See“LenovoSupportWebsite”onpage31

•Ifyouareunabletorunthediagnosticprograms,contacttheLenovoCustomerSupportCenter.See
“LenovoSupportWebsite”onpage31formoreinformation.

•Ifthediagnosticprogramsdonotdetectahardwarefailure,continuewiththenextstep.

7.Useanantivirusprogramtoseeifyourcomputerhasbeeninfectedbyavirus.Iftheprogramdetectsa
virus,removethevirus.

8.Ifnoneoftheseactionssolvetheproblem,seektechnicalassistance.See“LenovoSupportWeb
site”onpage31formoreinformation.

formoreinformation.

Troubleshooting

Usethetroubleshootinginformationtofindsolutionstoproblemsthathavedefinitesymptoms.

Ifthesymptomyourcomputerisexperiencingoccurredimmediatelyafteryouinstalledanewhardware
optionornewsoftware,dothefollowingbeforereferringtothetroubleshootinginformation:

1.Removethenewhardwareoptionorsoftware.Ifyoumustremovethecomputercovertoremovea
hardwareoption,makesureyoureviewandfollowtheelectricalsafetyinformationprovidedwithyour
computer.Foryoursafety,donotoperatethecomputerwiththecoverremoved.

2.Runthediagnosticprogramstoensureyourcomputerisoperatingcorrectly.

3.Reinstallthenewhardwareoptionorsoftwarefollowingthemanufacturer'sinstructions.

Selecttheproblemyourcomputerisexperiencingfromthefollowinglist:

•“Audioproblems”onpage37

•“CDproblems”onpage39

•“DVDproblems”onpage40

•“Intermittentproblems”onpage41

•“Harddiskdriveproblems”onpage41

•“Keyboard,mouse,orpointingdeviceproblems”onpage42

•“Monitorproblems”onpage44

•“Ethernetproblems”onpage45

•“Optionproblems”onpage47

•“Performanceandlockupproblems”onpage48

•“Printerproblems”onpage50

•“Serialconnectorproblems”onpage50

•“Softwareproblems”onpage51

•“USBproblems”onpage52

Audioproblems

Selectyoursymptomfromthefollowinglist:

•“NoaudioinWindows”onpage38

Chapter5.Troubleshootinganddiagnostics37

•“AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoadrive”
onpage38

•“Soundcomesfromoneexternalspeakeronly”onpage38

•“NoaudioinDOSapplicationsorgames”onpage38

NoaudioinWindows

Symptom:NoaudioinWindows

Actions:

•IfyouareusingpoweredexternalspeakersthathaveanOn/Offcontrol,verifythattheOn/Offcontrolis
settotheOnpositionandthespeakerpowercableisconnectedtoaproperlygrounded,functionalac
electricaloutlet.

•Ifyourexternalspeakershaveavolumecontrol,verifythatthevolumecontrolisnotsettoolow.

•Double-clickthespeakericonintheWindowsnotificationarea.Amastervolume-controlwindowopens.
VerifythattheMutesettingsarenotcheckedandnoneofthevolumesettingsissettoolow.

•Verifythatyourexternalspeakers(andheadphones,ifused)areconnectedtothecorrectaudioconnector
onthecomputer.Mostspeakercablesarecolor-codedtomatchtheconnector.

Note:Whenexternal-speakerorheadphonecablesareattachedtotheaudioconnector,theinternal
speaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstalledinoneoftheexpansionslots,
theaudiofunctionbuiltintothesystemboardisdisabled;usetheaudiojacksontheadapter.

•MakesurethattheprogramyouarerunningisdesignedforuseintheMicrosoftWindowsoperating
system.IftheprogramisdesignedtoruninDOS,theprogramdoesnotusetheWindowssoundfeature
andmustbeconfiguredtouseSoundBlasterProorSoundBlasteremulation.

•Verifythattheaudiodevicedriversarecorrectlyinstalled.SeeMicrosoftWindowshelpsystemfor
moreinformation.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on
page52

forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage31.

AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitis
insertedintoadrive

Symptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoadrive

Action:See“CDproblems”onpage39

.

Soundcomesfromoneexternalspeakeronly

Symptom:Soundcomesfromoneexternalspeakeronly.

Actions:

•Ensurethatthespeakercableisinsertedcompletelyintotheconnectoronthecomputer.

•Makesurethecablethatattachestheleftspeakertotherightspeakerissecurelyconnected.

•Double-clickthespeakericonintheWindowsnotificationarea.Amastervolume-controlwindowopens.
VerifythattheBalancesettingsaresetcorrectly.

Iftheseactionsdonotcorrecttheproblem,youmighthaveafailingspeaker.Havethespeakerserviced.If
youneedtechnicalassistance,see“LenovoSupportWebsite”onpage31

.

NoaudioinDOSapplicationsorgames

Symptom:NoaudioinDOSapplicationsorgames

38ThinkStationS30HardwareMaintenanceManual

Actions:

•MakesuretheDOSapplicationorgameisconfiguredtouseSoundBlasterProorSoundBlaster
emulation.Refertothedocumentationthatcomeswiththeapplicationorgameforinstructionson
settingsound-cardsettings.

•Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on
page52

forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage31.

CDproblems

Selectyoursymptomfromthefollowinglist:

•“AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoaCD
drive”onpage39

•“ACDorDVDdoesnotwork”onpage39

•“Unabletouseastartable(bootable)recoverymedium,suchastheProductRecoveryCD,tostart
yourcomputer”onpage39

AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitis
insertedintoaCDdrive

Symptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedinto
aCDdrive.

Actions:

•IfyouhavemultipleCDorDVDdrivesinstalled(oracombinationofCDandDVDdrives),tryinsertingthe
discintotheotherdrive.Insomecases,onlyoneofthedrivesisconnectedtotheaudiosubsystem.

•IfyouareusingtheWindows7operatingsystem,followtheactionfor“ACDorDVDdoesnotwork”
onpage39.

Ifthisdoesnotcorrecttheproblem,followtheactionfor“ACDorDVDdoesnotwork”onpage39

.

ACDorDVDdoesnotwork

Symptom:ACDorDVDdoesnotwork.

Actions:

•Verifythatthediscisinsertedcorrectly,withitslabelup.

•Makesurethatthediscyouareusingisclean.Toremovedustorfingerprints,wipethedisccleanwitha
softclothfromthecentertotheoutside.Wipingadiscinacircularmotionmightcauselossofdata.

•Verifythatthediscyouareusingisnotscratchedordamaged.Tryinsertinganotherdiscthatyouknow
isgood.Ifyoucannotreadfromaknown-gooddisc,youmighthaveaproblemwithyourCDorDVD
driveorthecablingtoyourCDorDVDdrive.Makesurethatthepowercableandsignalcableare
securelyconnectedtothedrive.

Unabletouseastartable(bootable)recoverymedium,suchastheProductRecovery
CD,tostartyourcomputer

Symptom:Unabletouseastartable(bootable)recoverymedium,suchastheProductRecoveryCD,
tostartyourcomputer.

Action:MakesurethattheCDorDVDdriveisinthestartupsequencebeforetheharddiskdrive.Refer
toyour“Selectingorchangingthestartupdevicesequence”onpage58forinformationonviewingand
changingthestartupsequence.Notethatonsomemodelsthestartupsequenceispermanentlysetand
cannotbechanged.

Chapter5.Troubleshootinganddiagnostics39

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on
page52

forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage31.

DVDproblems

Selectyoursymptomfromthefollowinglist:

•“BlackscreeninsteadofDVDvideo”onpage40

•“DVDmoviewillnotplay”onpage40

•“NoaudioorintermittentaudiowhileplayingDVDmovie”onpage40

•“Playbackisverysloworchoppy”onpage40

•“Invaliddiscornodiscfoundmessage”onpage41

BlackscreeninsteadofDVDvideo

Symptom:BlackscreeninsteadofDVDvideo

Actions:

•RestarttheDVDplayerprogram.

•Closeanyopenfiles,turnoffthecomputer,andthenrestartthecomputer.

•Tryalowerscreenresolutionorcolordepth.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on
page52

forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage31.

DVDmoviewillnotplay

Symptom:DVDmoviewillnotplay.

Actions:

•Makesurethatthediscsurfaceiscleanandnotscratched.

•Checkthediscorpackageforregionalcoding.Y oumightneedtopurchaseadiscwithcodingfor
theregionwhereyouareusingyourcomputer.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on
page52

forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage31.

NoaudioorintermittentaudiowhileplayingDVDmovie

Symptom:NoaudioorintermittentaudiowhileplayingDVDmovie.

Actions:

•Checkthevolumecontrolsettingsonyourcomputerandonyourspeakers.

•Makesurethatthediscsurfaceiscleanandnotscratched.

•Checkallcableconnectionstoandfromthespeakers.

•UsetheDVDmenuforthevideotoselectadifferentaudiotrack.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on
page52forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage31.

Playbackisverysloworchoppy

Symptom:Playbackisverysloworchoppy.

40ThinkStationS30HardwareMaintenanceManual

Actions:

•Disableanybackgroundprograms,suchasAntiVirusorDesktopThemes.

•Ensurethatvideoresolutionissettolessthan1152x864.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on
page52

forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage31.

Invaliddiscornodiscfoundmessage

Symptom:Invaliddiscornodiscfoundmessage

Actions:

•EnsurethataDVDdiscisinthedrivewiththeshinysideofthediscfacingdown.

•Ensurethatvideoresolutionissettolessthan1152x864.

•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,makesurethatthe
DVDdiscisinthedrivelabeled“DVD”.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on
page52forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage31.

Intermittentproblems

Symptom:Aproblemoccursonlyoccasionallyandisdifficulttorepeat.

Actions:

•Verifythatallcablesandcordsaresecurelyconnectedtothecomputerandattacheddevices.

•Verifythatwhenthecomputerison,thefangrillisnotblocked(thereisairflowaroundthegrill),andthe
fansareworking.Ifairflowisblockedorthefansarenotworking,thecomputermightoverheat.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on
page52forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage31.

Harddiskdriveproblems

Selectyoursymptomfromthefollowinglist:

•“SomeorallharddiskdrivesmissingfromtheSetupUtilityprogram”onpage41

•“"NoOperatingSystemFound"messageorthesystemnotstartingfromthecorrectharddiskdrive”
onpage42

SomeorallharddiskdrivesmissingfromtheSetupUtilityprogram

Symptom:SomeorallharddiskdrivesmissingfromtheSetupUtilityprogram

Actions:

•Ensurethatallharddiskdrivesignalcablesandpowercablesareconnectedcorrectly.Referto“Installing
orreplacingaharddiskdrive”onpage98

•Ensurethatyourcomputerisconfiguredcorrectlytosupporttheharddiskdrives.

.

–IfyourcomputerisinstalledwithfiveSATAharddiskdrives,ensurethattheSATAharddiskdrive

enablementmodule(onetofiveharddiskdrives)isinstalled.

–IfyourcomputerisinstalledwithSASharddiskdrives,ensurethattheSASharddiskdriveenablement

module(onetofiveharddiskdrives)ortheLSIMegaRAIDSASadapterisinstalled.

Chapter5.Troubleshootinganddiagnostics41

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprogramLenovoSolutionCenter.See“Lenovo
SolutionCenter”onpage52

.Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage31.

"NoOperatingSystemFound"messageorthesystemnotstartingfromthecorrect
harddiskdrive

Symptom:"NoOperatingSystemFound"messageorthesystemnotstartingfromthecorrectharddiskdrive

Actions:

•Ensurethatallharddiskdrivesignalcablesandpowercablesareconnectedcorrectly.Referto“Installing
orreplacingaharddiskdrive”onpage98.

•EnsurethattheharddiskdriveyourcomputerstartsfromislistedasthefirststartupdeviceintheSetup
Utilityprogram.Referto“Selectingastartupdevice”onpage57.

•IfyouareusingRAID,ensurethatyouhaveconfiguredtheharddiskdrivescorrectly.RefertoChapter7
“ConfiguringRAID”onpage61.

Note:Inrarecases,theharddiskdrivewiththeoperatingsystemmightgetcorruptedordamaged.Insuch
cases,youmightneedtoreplacetheharddiskdrive.Referto“Installingorreplacingaharddiskdrive”
onpage98
diskdrivetothefactorydefaultstate.Referto“UsingtheRescueandRecoveryworkspace”intheUser
Guideformoreinformation.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprogramLenovoSolutionCenter.See“Lenovo
SolutionCenter”onpage52.Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage31.

.Additionally,youmightneedtorecoverthedataontheharddiskdrive,orrestorethehard

Keyboard,mouse,orpointingdeviceproblems

Selectyoursymptomfromthefollowinglist:

•“Allorsomekeysonthekeyboarddonotwork”onpage42

•“Themouseorpointingdevicedoesnotwork”onpage43

•“Thepointeronthescreendoesnotmovesmoothlywiththemouse”onpage43

•“Thewirelesskeyboarddoesnotwork”onpage43

Allorsomekeysonthekeyboarddonotwork

Symptom:Allorsomekeysonthekeyboarddonotwork.

Actions:

•Verifythatthekeyboardcableissecurelyconnectedtothecorrectconnectoronthecomputer.

•IfyouareusinganEnhancedPerformanceUSBkeyboardandoneormoreoftheRapidAccessbuttons
aretheonlykeysthatarenotworking,thesebuttonsmighthavebeendisabledorhavenotbeenassigned
toafunction.UsethehelpsystemintheEnhancedPerformanceCustomizationKeyboardprogramto
helpdiagnoseproblemswiththeRapidAccessbuttons.

ToopentheEnhancedPerformanceCustomizationKeyboardprogram,dooneofthefollowing:
–OntheWindows7operatingsystem,dothefollowing:

1.ClickStart➙ControlPanel.

2.ClickHardwareandSound.

3.ClickDevicesandPrinters.

4.Double-clickUSBEnhancedPerformanceKeyboard.TheUSBEnhancedPerformance
KeyboardCustomizationprogramstarts.

–OntheWindows8orWindows8.1operatingsystem,dothefollowing:

42ThinkStationS30HardwareMaintenanceManual

1.OpenControlPanel.

2.ClickHardwareandSound.

3.ClickDevicesandPrinters.

4.Double-clickUSBEnhancedPerformanceKeyboard.TheUSBEnhancedPerformance
KeyboardCustomizationprogramstarts.

Iftheseactionsdonotcorrecttheproblem,havethecomputerandkeyboardserviced.See“Lenovo
SupportWebsite”onpage31fordetails.

Themouseorpointingdevicedoesnotwork

Symptom:Themouseorpointingdevicedoesnotwork.

Actions:

•Verifythatthemouseorpointing-devicecableissecurelyattachedtothecorrectconnectoronthe
computer.Dependingonthetypeofmouseyouhave,themousecablewillconnecttoeitherthe
mouse,serial,orUSBconnector.SomekeyboardshaveintegratedUSBconnectorsthatcanbeused
foraUSBmouseorpointingdevice.

•Verifythatthedevicedriversforthemouseorpointingdeviceareinstalledcorrectly.

•IfyouareusingaUSBkeyboardormouse,verifythattheUSBconnectorsareenabledintheBIOS
settings.See“Enablingordisablingadevice”onpage57

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on
page52forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage31.

.

Thepointeronthescreendoesnotmovesmoothlywiththemouse

Symptom:Thepointeronthescreendoesnotmovesmoothlywiththemouse.

Action:Erraticmovementofthemousepointerisgenerallycausedbyabuildupofdirt,oils,andother
contaminantsontheballinsidethemouse.Cleanthemouse.

Thefingerprintreaderdoesnotwork

Symptom:Thefingerprintreaderdoesnotwork.

Action:Thefollowingcouldcausethefingerprintreadernottooperateproperly:

•Notenrollingyourfingerprintcorrectly.

•Scratchingthesurfaceofthereaderwithahard,pointedobject.

•Scrapingthesurfaceofthereaderwithyournailoranythinghard.

•Usingortouchingthereaderwithadirtyfinger.

•Thesurfaceofyourfingerisverydifferentfromwhenyouenrolledyourfingerprint.

Thewirelesskeyboarddoesnotwork

Symptom:Thewirelesskeyboarddoesnotwork.

Action:IftheTransceiverCommunicationsLEDisonandthewirelessKeyboarddoesnotwork,restartyour
computer.Ifrestartingyourcomputerdoesnotsolvetheproblem,verifythatthefollowingconditionsaremet:

•Thebatteriesareproperlyinstalled.

•Thebatteriesstillretaintheircurrent.

•ThewirelessKeyboardislocatedlessthantenmetersawayfromthetransceiver.

Chapter5.Troubleshootinganddiagnostics43

•Thetransceiverisfullyinstalled.

Action:IftheTransceiverCommunicationsLEDisnoton,reconnectthetransceiverandthekeyboard.

Monitorproblems

Note:Manymonitorshavestatus-indicatorlightsandbuilt-incontrolsforadjustingbrightness,contrast,

width,height,andotherpictureadjustments.However,thecontrolsvaryfrommonitortypetomonitortype.
Forinformationaboutthestatuslightsandusingthecontrols,refertothedocumentationthatcomes
withyourmonitor.

Selectyoursymptomfromthefollowinglist:

•“Wrongcharactersappearonthescreen”onpage44

•“Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiodofcomputer
inactivity”onpage44

•“Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustartsomeapplication
programs”onpage44

•“Theimageappearstobeflickering”onpage45

•“Theimageisdiscolored”onpage45

Wrongcharactersappearonthescreen

Symptom:Wrongcharactersappearonthescreen.

Action:Havethecomputerserviced.Fordetails,see“LenovoSupportWebsite”onpage31.

Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiod
ofcomputerinactivity

Symptom:Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiodofcomputer
inactivity.

Action:Thecomputerisprobablysetforenergysavingswiththepower-managementfeature.Ifthe
power-managementfeatureisenabled,disablingitorchangingthesettingsmightsolvetheproblem.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on
page52forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage31.

Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustart
someapplicationprograms

Symptom:Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustartsome
applicationprograms.

Actions:

•Makesurethemonitorsignalcableissecurelyconnectedtothemonitorandthemonitorconnectoron
thecomputer.Aloosecablecancauseintermittentproblems.

•Verifythatthenecessarydevicedriversfortheapplicationprogramsareinstalled.Refertothe
documentationfortheaffectedapplicationprogramtoseeifdevicedriversarerequired.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on
page52

44ThinkStationS30HardwareMaintenanceManual

forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage31.

Theimageappearstobeflickering

Symptom:Theimageappearstobeflickering.

Actions:

•Themonitormightbeoperatinginalow-refreshratedisplaymode.Setthemonitortothehighest,
noninterlacedrefreshratesupportedbyyourmonitorandthevideocontrollerinyourcomputer.

Attention:Usingaresolutionorrefreshratethatisnotsupportedbyyourmonitormightdamageit.
Checkthedocumentationthatcomeswithyourmonitortoverifythesupportedrefreshrates.

•Themonitormightbeaffectedbyinterferencefromnearbyequipment.Magneticfieldsaroundother
devices,suchastransformers,appliances,fluorescentlights,andothermonitorsmightbecausingthe
problem.Movefluorescentdesklightingoranyequipmentthatproducesmagneticfieldsfartheraway
fromthemonitor.Ifthisdoesnotcorrecttheproblem,dothefollowing:

1.Turnoffthemonitor.(Movingacolormonitorwhileitisturnedonmightcausescreendiscoloration.)

2.Adjusttheplacementofthemonitorandotherdevicessothattheyareatleast305mm(12inches)
apart.

3.Turnonthemonitor.

•YoucanresettherefreshratethroughyouroperatingsystemControlPanel:
OntheWindows7operatingsystem,clickStart➙ControlPanel➙HardwareandSound➙Adjust

screenresolution➙AdvancedSettings.ThenclicktheMonitortabandselectanewrefreshrate.
OntheWindows8orWindows8.1operatingsystem,openControlPanelandclickHardwareand

Sound➙Adjustscreenresolution➙AdvancedSettings.ThenclicktheMonitortabandselecta
newrefreshrate.

•Seeyouroperatingsystemdocumentationorhelpforfurtherinformationonmonitorsettings.

Iftheseactionsdonotcorrecttheproblem,yourmonitormightneedservice.See“LenovoSupportWeb
site”onpage31fordetails.

Theimageisdiscolored

Symptom:Theimageisdiscolored.

Action:Themonitormightbeaffectedbyinterferencefromnearbyequipment.Magneticfieldsaroundother
devices,suchastransformers,appliances,fluorescentlights,andothermonitorsmightbecausingthe
problem.Movefluorescentdesklightingoranyequipmentthatproducesmagneticfieldsfurtherawayfrom
themonitor.Ifthisdoesnotcorrecttheproblem,dothefollowing:

1.Turnoffthemonitor.(Movingacolormonitorwhileitisturnedonmightcausescreendiscoloration.)

2.Adjusttheplacementofthemonitorandotherdevicessothattheyareatleast305mm(12inches)apart.

3.Turnonthemonitor.

Iftheseactionsdonotcorrecttheproblem,yourmonitormightneedservice.See“LenovoSupportWeb
site”onpage31fordetails.

Ethernetproblems

ForEthernetproblems,selectyoursymptomfromthefollowinglist:

•“Y ourcomputercannotconnecttothenetwork”onpage46

•“Theadapterstopsworkingfornoapparentreason”onpage46

•“IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,theconnectionfails
orerrorsoccur”onpage47

Chapter5.Troubleshootinganddiagnostics45

•“IfyourcomputerisaGigabitEthernetmodel,itcannotconnecttothenetworkat1000Mbps.Instead,
itconnectsat100Mbps”onpage47

Yourcomputercannotconnecttothenetwork

Symptom:Yourcomputercannotconnecttothenetwork.

Actions:Makesurethat:

•Thecableisinstalledproperly.
ThenetworkcablemustbesecurelyconnectedtoboththeEthernetconnectorofyourcomputerand

theRJ45connectorofthehub.Themaximumallowabledistancefromthecomputertohubis100
meters.Ifthecableisconnectedandthedistanceiswithinacceptablelimitsbuttheproblempersists,try
adifferentcable.

•Thecableisinstalledproperly.

•Youareusingthecorrectdevicedriver.
OntheWindows7operatingsystem,dothefollowing:

1.ClickStart➙ControlPanel.

2.ClickHardwareandSound.

3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.

4.IfanexclamationmarkisdisplayednexttoanadapternameunderNetworkadapters,youmight
notbeusingthecorrectdriverorthedriverisnotenabled.Toupdatethedriver,right-clickthe
highlightedadapter.

5.ClickUpdateDriverSoftware,andthenfollowtheinstructionsonthescreen.

OntheWindows8orWindows8.1operatingsystem,dothefollowing:

1.OpenControlPanel.

2.ClickHardwareandSound.

3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.

4.IfanexclamationmarkisdisplayednexttoanadapternameunderNetworkadapters,youmight
notbeusingthecorrectdriverorthedriverisnotenabled.Toupdatethedriver,right-clickthe
highlightedadapter.

5.ClickUpdateDriverSoftware,andthenfollowtheinstructionsonthescreen.

•Theswitchportandtheadapterhavethesameduplexsetting.
Ifyouconfiguredtheadapterforfullduplex,ensurethattheswitchportisalsoconfiguredforfullduplex.

Settingthewrongduplexmodecandegradeperformance,causedataloss,orresultinlostconnections.

•Youhaveinstalledallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.
CheckwithyourLANadministratorforthenecessarynetworkingsoftware.

Theadapterstopsworkingfornoapparentreason

Symptom:Theadapterstopsworkingfornoapparentreason.

Action:Thenetworkdriverfilesmaybecorruptormissing.Updatethedriverbyreferringtothe“Solution”
descriptionfortheproceduretomakesurethatthecorrectdevicedriverisinstalled.

TheWakeonLANfeatureisnotworking

Symptom:TheWakeonLAN(WOL)featureisnotworking.

46ThinkStationS30HardwareMaintenanceManual

Actions:

•MakesurethatWOLisenabledintheBIOSSetupUtilityprogram.

•Ifitis,checkwithyourLANadministratorforthenecessarysettings.

IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,the
connectionfailsorerrorsoccur

Symptom:IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,theconnection
failsorerrorsoccur.

Actions:

•UseCategory5wiringandmakesurethatthenetworkcableissecurelyconnected.

•Connecttoa1000BASE-Thub/switch(not1000BASE-X).

IfyourcomputerisaGigabitEthernetmodel,itcannotconnecttothenetworkat
1000Mbps.Instead,itconnectsat100Mbps

Symptom:IfyourcomputerisaGigabitEthernetmodel,itcannotconnecttothenetworkat1000Mbps.
Instead,itconnectsat100Mbps.

Actions:

•Tryanothercable.

•Makesurethatthelinkpartnerissettoauto-negotiate.

•Makesurethattheswitchis802.3ab-compliant(gigabitovercopper).

Optionproblems

UsethisinformationtodiagnoseproblemswithLenovohardwareoptionsthatdonothavetheirown
troubleshootinginformation.

Selectyoursymptomfromthefollowinglist:

•“Anoptionthatwasjustinstalleddoesnotwork”onpage47

•“Anoptionthatpreviouslyworkeddoesnotworknow”onpage48

Anoptionthatwasjustinstalleddoesnotwork

Symptom:Anoptionthatwasjustinstalleddoesnotwork.

Action:Verifythat:

•Theoptionisdesignedforyourcomputer.

•Youfollowedtheinstallationinstructionssuppliedwiththeoptionandtheinstallationinstructionsprovided
withyourcomputer,andalloptionfiles(suchasdevicedrivers,ifrequired)areinstalledcorrectly.

•Youhavenotloosenedotherinstalledoptionsorcables.

•Iftheoptionisanadapter,youhaveprovidedenoughhardwareresourcesfortheadaptertofunction
correctly.Seethedocumentationsuppliedwiththeadapter(aswellasthedocumentationforanyother
installedadapters)todeterminetheresourcesrequiredforeachadapter.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on
page52

forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage31.

Chapter5.Troubleshootinganddiagnostics47

Anoptionthatpreviouslyworkeddoesnotworknow

Symptom:Anoptionthatpreviouslyworkeddoesnotworknow.

Actions:

•Verifythatalloptionhardwareandcableconnectionsaresecure.

•Iftheoptioncomeswithitsowntestinstructions,usethoseinstructionstotesttheoption.

•IfthefailingoptionisaSCSIoption,verifythat:
–ThecablesforallexternalSCSIoptionsareconnectedcorrectly.

–ThelastoptionineachSCSIchain,ortheendoftheSCSIcable,isterminatedcorrectly.
–AllexternalSCSIoptionsareturnedon.ExternalSCSIoptionsmustbeturnedonbeforethecomputer

isturnedon.Formoreinformation,seeyourSCSIdocumentation.

•Verifythattheoptionandanyrequireddevicedriversareinstalledcorrectly.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on
page52forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage31.

Performanceandlockupproblems

Poorperformanceandlockupproblemscanbearesultofanyofthefollowing:

•“Insufficientfreeharddiskdrivespace”onpage48

•“Excessivenumberoffragmentedfiles”onpage49

•“Insufficientmemory”onpage50

Makeaselectionfromtheabovelisttofindoutmoreaboutthecorrectiveactionsyoucantake.

Insufficientfreeharddiskdrivespace

Symptom:Insufficientfreeharddiskdrivespace

TheWindowsoperatingsystemwillslowdownandmightproduceerrorsiftheharddiskdrivegetstoofull.

TochecktheamountoffreespaceontheWindows7operatingsystem,dothefollowing:

1.ClickStart➙Computer.

2.Right-clickyourCdriveentryandthenclickProperties.Theamountoffreediskspaceisdisplayed.

TochecktheamountoffreespaceontheWindows8operatingsystem,dothefollowing:

1.OpenFileExplorerandclickComputer.

2.Right-clickyourCdriveentryandthenclickProperties.Theamountoffreediskspaceisdisplayed.

TochecktheamountoffreespaceontheWindows8.1operatingsystem,dothefollowing:

1.OpenFileExplorer.

2.Right-clickyourCdriveentryandthenclickProperties.Theamountoffreediskspaceisdisplayed.

Tofreeupdiskspace,doanyofthefollowing:

•Method1

1.OntheWindows7operatingsystem,clickStart➙Computer.OntheWindows8operatingsystem,
openFileExplorerandclickComputer.OntheWindows8.1operatingsystem,openFileExplorer.

2.Right-clickyourCdriveentryandthenclickProperties.

48ThinkStationS30HardwareMaintenanceManual

3.ClickDiskCleanup.

4.Alistofunnecessaryfilecategoriesisdisplayed.Selecteachfilecategoryyouwanttodelete,
andthenclickOK.

•Method2

1.OpenControlPanel.

2.ClickPrograms.

3.ClickTurnWindowsfeaturesonoroff.

4.AlistofoptionalWindowscomponentsisdisplayed.Followtheinstructionsonthescreen.

•Method3

1.OntheWindows7operatingsystem,clickStart➙Computer.OntheWindows8operatingsystem,
openFileExplorerandclickComputer.OntheWindows8.1operatingsystem,openFileExplorer.

2.Right-clickyourCdriveentryandthenclickProperties.

3.ClickDiskCleanup.

4.ClickCleanupsystemfiles.

5.ClicktheMoreOptionstab.

6.IntheProgramsandFeaturesarea,clicktheCleanupbutton.

7.Alistofinstalledprogramsisdisplayed.Selecttheprogramthatyouwanttoremove.Click
Uninstall/ChangeorUninstall.

•CleanoutyourInbox,SentItems,andDeletedItemsfoldersfromyoure-mailapplication.Thefolder
namesandproceduresvarydependingonyoure-mailapplication.Ifyouneedassistance,seethe
helpsystemforyoure-mailapplication.

Excessivenumberoffragmentedfiles

Symptom:Excessivenumberoffragmentedfiles

Action:RuntheWindowsDiskDefragmenterprogram.

Note:Dependingonthesizeoftheharddiskdriveandamountofdatacurrentlystoredontheharddisk
drive,thedisk-defragmentationprocessmighttakeuptoseveralhourstocomplete.

OntheWindows7operatingsystem,dothefollowing:

1.Closeanyprogramsthatarecurrentlyrunningandcloseanyopenwindows.

2.ClickStart➙Computer.

3.Right-clickyourCdriveentryandthenclickProperties.

4.ClicktheT oolstab.

5.ClickDefragmentNow,thenclickContinue.

6.ClickDefragmentNowagaintostartadisk-defragmentationprocess.

OntheWindows8orWindows8.1operatingsystem,dothefollowing:

1.Closeanyprogramsthatarecurrentlyrunningandcloseanyopenwindows.

2.OnWindows8,openFileExplorerandclickComputer.OnWindows8.1,openFileExplorer.

3.Right-clickyourCdriveentryandthenclickProperties.

4.ClicktheToolstabandthenclickOptimize.

5.ClickOptimizeintheOptimizeDriveswindowthatisdisplayedtostartadisk-defragmentationprocess.

Chapter5.Troubleshootinganddiagnostics49

Insufficientmemory

Symptom:Insufficientmemory

Ingeneral,themorememorythatisinstalled,thebettertheWindowsoperatingsystemruns.

Action:Installadditionalmemory.Forinformationaboutpurchasingmemory,see“LenovoSupportWeb
site”onpage31
module”onpage86

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on
page52forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage31.

.Forstep-by-stepinstructionsoninstallingmemory,see“Installingorreplacingamemory

.

Printerproblems

Symptom:Theprinterdoesnotwork.

Actions:Verifythat:

1.Theprinteristurnedonandisonline.

2.Paperisloadedcorrectly.

3.Theprintersignalcableissecurelyconnectedtothecorrectparallel,serial,orUSBconnectoronthe
computer.

Note:Non-IEEE-approvedprintersignalcablesmightcauseunpredictableproblems.

1.Anydevicedriversandothersoftwarethatcamewiththeprinterarecorrectlyinstalled.

2.Youhaveassignedtheprinterportcorrectlyinyouroperatingsystem,applicationprogram,orBIOS
settings.FormoreinformationaboutBIOSsettings,seeChapter6“UsingtheSetupUtilityprogram”
onpage55.

Iftheproblempersists,runthetestsdescribedinthedocumentationthatcomeswithyourprinter.Ifyou
cannotcorrecttheproblem,havethecomputerserviced.See“LenovoSupportWebsite”onpage31.

Serialconnectorproblems

Usethisinformationtotroubleshoottheserialconnectoranddevicesattachedtotheserialconnector.

Symptom:Serialconnectorcannotbeaccessed.

Actions:

•Ensurethattheserialcableissecurelyconnectedtotheserialconnectoronthecomputerandtothe
serialdevice.Iftheserialdevicehasitsownpowercord,ensurethatitisattachedtoaproperlygrounded
electricaloutlet.

•IftheserialdevicehasitsownOn/Offswitch,ensurethatitisintheOnposition.

•IftheserialdevicehasanOnlineswitch,ensurethatitisintheOnlineposition.

•Iftheserialdeviceisaprinter,ensurethatpaperisloadedcorrectly.

•Verifythatanysoftwaresuppliedwiththeserialdeviceiscorrectlyinstalled.Refertothedocumentation
fortheserial-deviceoption.

•Ensurethattheserial-connectoradapter,ifyouaddedone,isproperlyinstalledandfirmlyseated.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on
page52

forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage31.

50ThinkStationS30HardwareMaintenanceManual

Softwareproblems

Selectyoursymptomfromthefollowinglist:

•“Whenusingasortfeature,datesdonotsortinthecorrectorder”onpage51

•“Softwaredoesnotworkasexpected”onpage51

Whenusingasortfeature,datesdonotsortinthecorrectorder

Symptom:Whenusingasortfeature,datesdonotsortinthecorrectorder.

Action:Somesoftwaredevelopedbeforetheyear2000usedonlythelasttwodigitsofayeartosort
dates,alwaysassumingthefirsttwodigitswere19.Consequently,theseprogramssortdatesoutoforder.
Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers
makeupdatesavailablefromtheWorldWideWeb.

Softwaredoesnotworkasexpected

Symptom:Softwaredoesnotworkasexpected.

Actions:

•Mostsoftwareprogramshavebuilt-inhelpsystemsthatprovideinstructionsformosttasks.Ifyouare
havingdifficultyperformingaspecifictaskwithinasoftwareprogram,refertothehelpsystemforthat
program.Helpsystemsaretypicallyaccessiblefromamenuorbuttonintheprogram,andfrequently
fromtheF1key.

•IfyouhavedifficultywiththeWindowsoperatingsystemoroneofitscomponents,refertotheWindows
helpsystem.ItisaccessiblefromtheWindowsStartmenu.

•Todetermineifproblemsarecausedbynewlyinstalledsoftware,verifythat:
–Yourcomputerhastheminimummemoryrequirementsneededtousethesoftware.Seethe

informationsuppliedwiththesoftwaretoverifymemoryrequirements.(Ifyoujustinstalledanadapter

ormemory,youmighthaveamemory-addressconflict.)
–Thesoftwareisdesignedtooperateonyourcomputer.
–Othersoftwareworksonyourcomputer.
–Thesoftwareyouareusingworkscorrectlyonanothercomputer.

•Ifyoureceivedanyerrormessageswhileusingthesoftwareprogram,seetheprinteddocumentation
suppliedwiththesoftwareorthehelpsystemforthatsoftwareforadescriptionofthemessagesand
solutionstotheproblem.

•Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers
makeupdatesavailablefromtheWorldWideWeb.

•Ifthesoftwareprogramusedtoworkcorrectly,butdoesnotworkcorrectlynow,dothefollowing:
–OntheWindows7operatingsystem,clickStart➙ControlPanel➙SystemandSecurity➙System

➙SystemProtection➙SystemRestore.Then,followtheinstructionsonthescreen.

–OntheWindows8orWindows8.1operatingsystem,openControlPanelandclickSystemand

Security➙System➙SystemProtection➙SystemRestore.Then,followtheinstructionson
thescreen.

•Ifyouareunabletoresolvetheproblemthroughothermethods,uninstallthesoftwareprogramand
reinstallit.

Iftheseactionsdonotcorrecttheproblem,youmightneedtechnicalassistance.Contactyoursoftware
manufacturerorsee“LenovoSupportWebsite”onpage31fordetails.

Chapter5.Troubleshootinganddiagnostics51

USBproblems

Symptom:TheUSBconnectorscannotbeaccessed.

Actions:

•MakesuretheUSBcableissecurelyconnectedtotheUSBconnectorandtotheUSBdevice.IftheUSB
devicehasitsownpowercord,makesureitisattachedtoaproperlygroundedelectricaloutlet.

•IftheUSBdevicehasitsownOn/Offswitch,makesureitisintheOnposition.

•IftheUSBdevicehasanOnlineswitch,makesureitisintheOnlineposition.

•IftheUSBdeviceisaprinter,makesurepaperisloadedcorrectly.

•MakesureanydevicedriversorothersoftwaresuppliedwiththeUSBdeviceiscorrectlyinstalled.
RefertothedocumentationfortheUSBdevice.

•ResetthedevicebydetachingandreattachingtheUSBconnector.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprogramstotesttheUSBconnector(see
“LenovoSolutionCenter”onpage52forinstructions).IftheUSBdevicecamewithitsowndiagnostics,
runthosediagnosticsagainsttheUSBdevice.Ifyouneedtechnicalassistance,see“LenovoSupport
Website”onpage31

.

Diagnostics

Thediagnosticprogramisusedtotesthardwarecomponentsofyourcomputer.Thediagnosticprogramcan
alsoreportoperating-system-controlledsettingsthatinterferewiththecorrectoperationofyourcomputer.
Youcanusethepreinstalleddiagnosticprogramtodiagnosecomputerproblems,ifyourcomputeris
runningtheWindowsoperatingsystem.

Notes:

1.YourcomputerispreinstalledwiththeLenovoSolutionCenterprogramfordiagnosticpurposes.For
moreinformationabouttheLenovoSolutionCenterprogram,see“LenovoSolutionCenter”onpage52.

2.Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningthediagnosticprogram,save
andprintthelogfilescreatedbythediagnosticprogram.Youwillneedthelogfileswhenyouspeaktoa
Lenovotechnicalsupportrepresentative.

LenovoSolutionCenter

TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along
withhintsandtipsformaximumsystemperformance.

Notes:

•TheLenovoSolutionCenterprogramcanbedownloadedfromhttp://www.lenovo.com/diags.

•IfyouareusingaWindowsoperatingsystemotherthanWindows7,Windows8,orWindows8.1,goto
http://www.lenovo.com/diagsforthelatestinformationondiagnosticsforyourcomputer.

ToruntheLenovoSolutionCenterprogram,see“Lenovoprograms”onpage29

Foradditionalinformation,refertotheLenovoSolutionCenterhelpsystem.

Note:Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningtheprogram,saveandprint
thelogfiles.YouwillneedthelogfileswhenyouspeaktoaLenovotechnicalsupportrepresentative.

.

52ThinkStationS30HardwareMaintenanceManual

UEFIdiagnosticprogram

AUEFIdiagnosticprogramispreinstalledonthecomputer.Itenablesyoutotestmemorymodulesand
internalstoragedevices,viewsysteminformation,andcheckandrecoverbadsectorsoninternalstorage
devices.

ToruntheUEFIdiagnosticprogram,dothefollowing:

1.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Basictroubleshooting”onpage

35.Ifanerrorcodeisdisplayed,gotoChapter8“Symptom-to-FRUIndex”onpage67forerrorcode
descriptionsandtroubleshootinghints.

2.RepeatedlypressandreleasetheF10keywhenturningonthecomputer.Themainscreenofthe
UEFIdiagnosticprogramisdisplayed.

3.Followtheinstructionsonthescreentousethediagnosticprogram.

Theoptionsonthemainscreenareasfollows:

Table2.ItemsonthemainscreenoftheUEFIdiagnosticprogram

DIAGNOSTICSTOOLS

•LCDtest

•Memory-Quicktest

•Memory-Extendedtest

•Motherboardtest

•PCI-etest

•Storage-Quicktest

•Systeminformation

•Recoverbadsectorstool

•Generateconfigurationfile

•Executefromconfigurationfile

•Exitapplication

Chapter5.Troubleshootinganddiagnostics53

54ThinkStationS30HardwareMaintenanceManual

Chapter6.UsingtheSetupUtilityprogram

TheSetupUtilityprogramisusedtoviewandchangetheconfigurationsettingsofyourcomputer,regardless
ofwhichoperatingsystemyouareusing.However,theoperatingsystemsettingsmightoverrideanysimilar
settingsintheSetupUtilityprogram.

StartingtheSetupUtilityprogram

TostarttheSetupUtilityprogram,dothefollowing:

1.Makesureyourcomputeristurnedoff.

2.RepeatedlypressandreleasetheF1keywhenturningonthecomputer.Whenyouhearmultiple
beepsorseealogoscreen,releasetheF1key.

Note:IfaPower-OnPasswordoranAdministratorPasswordhasbeenset,theSetupUtilityprogram
menuwillnotbedisplayeduntilyoutypethecorrectpassword.Formoreinformation,see“Using
passwords”onpage55

WhenthePOSTdetectsthattheharddiskdrivehasbeenremovedfromyourcomputerorthememory
modulesizehasdecreased,anerrormessagewillbedisplayedwhenyoustartthecomputerandyouwillbe
promptedtodooneofthefollowing:

•PressF1toentertheSetupUtilityprogram.

Note:AfteryouentertheSetupUtilityprogram,selectSaveChangesandExitatthebottomofthe
screen.Theerrormessagewillnotbedisplayedagain.

•PressF2tobypasstheerrormessageandlogintotheoperatingsystem.

.

Viewingandchangingsettings

TheSetupUtilityprogrammenulistsvariousitemsaboutthesystemconfiguration.T ovieworchange
settings,starttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage55.Then,follow
theinstructionsonthescreen.

YoucanuseeitherthekeyboardorthemousetonavigatethroughBIOSmenuchoices.Thekeysusedto
performvarioustasksaredisplayedatthebottomofeachscreen.

Usingpasswords

ByusingtheSetupUtilityprogram,youcansetpasswordstopreventunauthorizedaccesstoyourcomputer
anddata.Thefollowingtypesofpasswordsareavailable:

•Power-OnPassword

•AdministratorPassword

•HardDiskPassword

Youdonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimproves
computingsecurity.Ifyoudecidetosetanypasswords,readthefollowingsections.

©CopyrightLenovo2012,2014

55

Passwordconsiderations

Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Forsecurityreasons,it
isrecommendedtouseastrongpasswordthatcannotbeeasilycompromised.Tosetastrongpassword,
usethefollowingguidelines:

•Haveatleasteightcharactersinlength

•Containatleastonealphabeticcharacterandonenumericcharacter

•SetupUtilityprogramandharddiskdrivepasswordsarenotcasesensitive

•Notbeyournameoryourusername

•Notbeacommonwordoracommonname

•Besignificantlydifferentfromyourpreviouspasswords

Power-OnPassword

WhenaPower-OnPasswordisset,youarepromptedtotypeavalidpasswordeachtimethecomputeris
turnedon.Thecomputercannotbeuseduntilthevalidpasswordistypedin.

AdministratorPassword

SettinganAdministratorPassworddetersunauthorizedusersfromchangingconfigurationsettings.Ifyou
areresponsibleformaintainingtheconfigurationsettingsofseveralcomputers,youmightwanttosetan
AdministratorPassword.

WhenanAdministratorPasswordisset,youarepromptedtotypeavalidpasswordeachtimeyoutryto
accesstheSetupUtilityprogram.TheSetupUtilityprogramcannotbeaccesseduntilavalidpassword
istypedin.

IfboththePower-OnPasswordandAdministratorPasswordareset,youcantypeeitherpassword.However,
youmustuseyourAdministratorPasswordtochangeanyconfigurationsettings.

HardDiskPassword

SettingaHardDiskPasswordpreventsunauthorizedaccesstothedataontheharddiskdrive.Whena
HardDiskPasswordisset,youarepromptedtotypeavalidpasswordeachtimeyoutrytoaccessthe
harddiskdrive.

Notes:

•AfteryousetaHardDiskPassword,yourdataontheharddiskdriveisprotectedeveniftheharddisk
driveisremovedfromonecomputerandinstalledinanother.

•IftheHardDiskPasswordisforgotten,thereisnowaytoresetthepasswordorrecoverdatafromthe
harddiskdrive.

Setting,changing,anddeletingapassword

Toset,change,ordeleteapassword,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage55.

2.FromtheSetupUtilityprogrammainmenu,selectSecurity.

3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,or
HardDiskPassword.

4.Followtheinstructionsontherightsideofthescreentoset,change,ordeleteapassword.

56ThinkStationS30HardwareMaintenanceManual

Note:Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Formore

information,see“Passwordconsiderations”onpage56.

Erasinglostorforgottenpasswords(clearingCMOS)

Thissectionprovidesinstructionsonhowtoeraselostorforgottenpasswords,suchasauserpassword.

Toerasealostorforgottenpassword,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage82.

3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem
board”onpage78.

4.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and
pin3).

5.Reinstallthecomputercoverandconnectthepowercord.See“Completingthepartsreplacement”on
page117

6.Turnonthecomputerandleaveitonforapproximately10seconds.Then,turnoffthecomputerby
holdingthepowerswitchforapproximatelyfiveseconds.

7.Repeatstep1throughstep2.

8.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).

9.Reinstallthecomputercoverandconnectthepowercord.See“Completingthepartsreplacement”on
page117

.

.

Enablingordisablingadevice

Thissectionprovidesinformationonhowtoenableordisableuseraccesstothefollowingdevices:

USBConfigurationUsethisoptiontoenableordisableaUSBconnector.WhenaUSBconnectoris

disabled,thedeviceconnectedtotheUSBconnectorcannotbeused.

SATAConfigurationUsethisoptiontoenableordisableaSATAconnectororanexternalSATAconnector.

Toenableordisableadevice,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage55.

2.Dependingonthedeviceyouwanttoenableordisable,dooneofthefollowing:

•FromtheSetupUtilityprogrammainmenu,selectDevices➙SouthBridge➙USBConfiguration

toenableordisableaUSBdevice.

•FromtheSetupUtilityprogrammainmenu,selectAdvanced➙SATAConfigurationtoenableor

disableaSATAdevice.

3.SelectthedesiredsettingsandpressEnter.

4.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”
onpage59.

Selectingastartupdevice

Ifyourcomputerdoesnotstartupfromadevicesuchasthediscorharddiskdriveasexpected,dooneof
thefollowingtoselectthestartupdeviceyouwant.

Chapter6.UsingtheSetupUtilityprogram57

Selectingatemporarystartupdevice

Usethisproceduretoselectatemporarystartupdevice.

Note:Notalldiscsandharddiskdrivesarebootable.

1.Turnoffyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheStartupDevice
Menuwindowdisplays,releasetheF12key.

3.SelectthedesiredstartupdeviceandpressEnter.Thecomputerwillstartupfromthedeviceyou
selected.

Note:SelectingastartupdevicefromthePleaseselectbootdevicewindowdoesnotpermanentlychange
thestartupsequence.

Selectingorchangingthestartupdevicesequence

Tovieworpermanentlychangetheconfiguredstartupdevicesequence,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage55.

2.FromtheSetupUtilityprogrammainmenu,selectStartup.

3.SelectthedevicesforthePrimaryStartupSequence,theAutomaticStartupSequence,theErrorStartup
SequenceandManufacturingBootSequence.Readtheinformationdisplayedontherightsideof
thescreen.

4.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”
onpage59.

EnablingErPLPScompliancemodeandDeepSx

Lenovocomputersmeettheeco-designrequirementsoftheErPLot3regulation.Formoreinformation,go
to:
http://www.lenovo.com/ecodeclaration

YoucanenabletheErPlowestpowerstate(LPS)compliancemodeandDeepSxintheSetupUtilityprogram
toreducetheconsumptionofelectricitywhenyourcomputerisinsleeporoffmode.

ToenableErPLPScompliancemodeandDeepSxintheSetupUtilityprogram,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage55.

2.FromtheSetupUtilityprogrammainmenu,selectDevices➙SouthBridge.

3.SelectDeepSxandpressEnter.

4.SelectEnabledinS4andS5andpressEnter.

5.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedtoconfirm
theexit.

Note:WhenErPLPScompliancemodeandDeepSxareenabled,youcanwakeupyourcomputer
bydoingoneofthefollowing:

•Pressingthepowerswitch

•Enablingthewakeuponalarmfeature
Thewakeuponalarmfeatureenablesyourcomputertowakeupatasettime.Toenablethewake

uponalarmfeature,dothefollowing:

1.StarttheSetupUtilityprogram.

2.FromtheSetupUtilityprogrammainmenu,selectPower➙AutomaticPowerOn,andpressEnter.

3.SelectWakeUponAlarmandpressEnter.Thenfollowtheinstructionsonthescreen.

58ThinkStationS30HardwareMaintenanceManual

4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedto
confirmtheexit.

•Enablingtheafterpowerlossfeature
Theafterpowerlossfeatureenablesyourcomputertowakeupwhenthepowersupplyresumesaftera

suddenlossofelectricity.Toenabletheafterpowerlossfeature,dothefollowing:

1.StarttheSetupUtilityprogram.

2.FromtheSetupUtilityprogrammainmenu,selectPower➙AfterPowerLoss,andpressEnter.

3.SelectPowerOnandpressEnter.

4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedto
confirmtheexit.

ChangingtheBIOSsettingsbeforeinstallinganewoperatingsystem

BIOSsettingsvarybyoperatingsystem.ChangetheBIOSsettingsbeforeinstallinganewoperatingsystem.

TochangetheBIOSsettings,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage55.

2.FromtheSetupUtilityprogrammainmenu,selectExit➙OSOptimizedDefault.

3.Dependingontheoperatingsystemtobeinstalled,dooneofthefollowing:

•ToinstalltheWindows8(64-bit)orWindows8.1(64-bit)operatingsystem,selectEnabled.

•ToinstallanoperatingsystemotherthanWindows8(64-bit)orWindows8.1(64-bit),selectDisabled.

4.SelectYesinthewindowdisplayedandpressEntertoconfirmyourselection.

5.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”
onpage59

.

ExitingtheSetupUtilityprogram

Afteryoufinishviewingorchangingsettings,pressEsctoreturntotheSetupUtilityprogrammainmenu.
YoumighthavetopressEscseveraltimes.Dooneofthefollowing:

•Ifyouwanttosavethenewsettings,pressF10tosavechangesandexittheSetupUtilityprogram.

•Ifyoudonotwanttosavethesettings,selectExit➙DiscardChangesandExit,andthenpressEnter.
WhentheResetWithoutSavingwindowshows,selectYes,andthenpressEntertoexittheSetup
Utilityprogram.

•Ifyouwanttoreturntothedefaultsettings,pressF9toloadthedefaultsettings,andthenpressF10to
saveandexittheSetupUtilityprogram.

Chapter6.UsingtheSetupUtilityprogram59

60ThinkStationS30HardwareMaintenanceManual

Chapter7.ConfiguringRAID

ThischapterprovidesinstructionsonhowtoinstallharddiskdrivesandconfigureRedundantArrayof
IndependentDisks(RAID)foryourcomputer.Dependingonyourcomputermodel,RAIDcanbeenabledby
IntelRapidStorageTechnologyenterprise(RSTe)ortheLSIMegaRAIDBIOS.

Note:TheRAIDconfigurationinformationdescribedinthischapterisonlyapplicableintheWindows
environment.ForinformationaboutconfiguringRAIDintheLinuxenvironment,contactyourLinuxsoftware
provider.

Thischapterprovidesinformationaboutthefollowingtopics:

•“ConfiguringRAIDwithIntelRST e”onpage61

•“QuickRAIDsetupusingtheLSIMegaRAIDBIOSconfigurationutility”onpage63

ConfiguringRAIDwithIntelRST e

IfyourcomputercomeswithIntelRSTe,youcanfollowthesectionsbelowtoconfigureRAIDwithIntelRST e.

Thissectionprovidesinformationaboutthefollowingtopics:

•“InstallingSATAorSASharddiskdrives”onpage61

•“ConfiguringSATAorSASRAIDfunctionalitywiththeIntelRSTeconfigurationutility”onpage62

InstallingSATAorSASharddiskdrives

EnsurethatyourcomputerhastheminimumnumberofSATAorSASharddiskdrivesinstalledforthe
followingsupportedlevelsofRAID:

•RAIDLevel0-Stripeddiskarray
–ARAIDLevel0harddiskdrivegroupconsistingofatleasttwoharddiskdrives

–Supportedstripsize:4KB,8KB,16KB,32KB,64KB,or128KB
–Betterperformancewithoutfaulttolerance

•RAIDLevel1-Mirroreddiskarray
–ARAIDLevel1harddiskdrivegroupconsistingoftwoharddiskdrives

–Improvedreadperformanceand100%redundancy

•RAIDLevel5-Block-levelstripeddiskarraywithdistributedparity
–ARAIDLevel5harddiskdrivegroupconsistingofatleastthreeharddiskdrives

–Supportedstripsize:4KB,8KB,16KB,32KB,or64KB
–Betterperformanceandfaulttolerance
–RAIDLevel5byusingIntelRSTesupportsSATAharddiskdrivesonly

Ensurethatthecorrectharddiskdriveenablementmoduleisinstalledinyourcomputer:

•IfzerotothreeSATAharddiskdrivesorsolidstatedrivesareinstalled,noharddiskdriveenablement
moduleisneeded.

•IfthereisanySASharddiskdriveinstalled,theSASharddiskdriveenablementmodule(onetothree
harddiskdrives)isrequired.

©CopyrightLenovo2012,2014

61

Formoreinformationabouttheharddiskdriveenablementmodule,see“Installingorreplacingaharddisk
driveenablementmodule”onpage102

.

ConfiguringSATAorSASRAIDfunctionalitywiththeIntelRSTe
configurationutility

ThissectiondescribestheinformationaboutconfiguringSATAorSASRAIDfunctionalitywiththeIntel
RSTeconfigurationutility.

Note:TheIntelRSTeconfigurationutilityassumesthatyourcomputerisinstalledwithmorethanonehard
diskdrive.Therefore,ifonlyoneharddiskdriveisinstalledinyourcomputer,thefollowinginformation
doesnotapply.

Thissectionprovidesinformationaboutthefollowingtopics:

•“EnteringtheIntelRSTeconfigurationutility”onpage62

•“CreatingRAIDvolumesusingtheIntelRSTeconfigurationutility”onpage62

•“DeletingRAIDvolumesusingtheIntelRSTeconfigurationutility”onpage63

•“Resettingharddiskdrivestonon-RAID”onpage63

EnteringtheIntelRSTeconfigurationutility

ThissectionprovidesinstructionsonhowtoentertheIntelRSTeconfigurationutility.

Duringthecomputerstartup,followtheinstructionsonthescreen.PressCtrl+ItoentertheIntelRSTe
configurationutility.

ThefollowingfouroptionsaredisplayedafteryouentertheIntelRSTeconfigurationutility.

1.CreateRAIDVolume

2.DeleteRAIDVolume

3.ResetDiskstoNon-RAID

4.Exit

Presstheupanddownarrowkeystoselectanoption.PressEntertoentertheselectedmenu.Press
EsctoexittheIntelRSTeconfigurationutility,orselectExit,andthenpressEntertoexittheIntelRSTe
configurationutility.

CreatingRAIDvolumesusingtheIntelRSTeconfigurationutility

ThissectionprovidesinstructionsonhowtousetheIntelRST econfigurationutilitytocreateRAIDvolumes.

TocreateaRAIDvolume,dothefollowing:

1.EntertheIntelRSTeconfigurationutility.See“EnteringtheIntelRSTeconfigurationutility”onpage62.

2.PresstheupanddownarrowkeystoselectCreateRAIDVolume,andthenpressEntertoviewthe
CREATEVOLUMEMENUwindow.

3.Thefollowingfiveoptionsaredisplayed.Presstheupanddownarrowkeystoselectanoption.After
youconfigureanoption,pressTaborEntertogotothenextoption.

a.Name:Volumename.Youcanusethedefaultnameortypeapreferredname.

62ThinkStationS30HardwareMaintenanceManual

b.RAIDLevel:YoucanchangetheRAIDLeveltooneofthefollowing:

•RAIDLevel0

•RAIDLevel1

•RAIDLevel5(notsupportedonSATAharddiskdriveswhentheSASharddiskdriveenablement
moduleisinstalled)

c.Disks:PressEntertoentertheSELECTDISKSMENUwindow.Followtheinstructionsatthebottom

ofthemenutoselectharddiskdrives,andthenpressEntertocompletetheconfiguration.
d.StripSize:Presstheupanddownarrowkeystoselectastripsize.
e.Capacity:CustomizethecapacityoftheRAIDvolume.ThedefaultRAIDvolumeisthelargestvalue.

4.PressEntertofinishconfiguringallthefiveoptions.Whenprompted,pressYtoconfirmthecreationof
thenewRAIDvolume.

5.AfterthenewRAIDvolumeiscreated,theinformationabouttheRAIDvolumewillbedisplayedunder
DISK/VOLUMEINFORMATION,suchasIDnumber,name,RAIDlevel,stripsize,volumesize,status,
andwhetheritisabootablevolume.

DeletingRAIDvolumesusingtheIntelRSTeconfigurationutility

ThissectionprovidesinstructionsonhowtousetheIntelRST econfigurationutilitytodeleteRAIDvolumes.

TodeleteaRAIDvolume,dothefollowing:

1.EntertheIntelRSTeconfigurationutility.See“EnteringtheIntelRSTeconfigurationutility”onpage62.

2.PresstheupanddownarrowkeystoselectDeleteRAIDVolume.PressEntertoentertheDELETE
VOLUMEMENUwindow.

3.PresstheupanddownarrowkeystoselecttheRAIDvolumethatisnotneeded.PressDeltodeleteit
fromtheRAIDVolumeslist.

4.Whenprompted,pressYtoconfirmthedeletionoftheselectedRAIDvolume.

Resettingharddiskdrivestonon-RAID

Thissectionprovidesinstructionsonhowtoresetharddiskdrivestonon-RAID.

Toresetharddiskdrivestonon-RAID,dothefollowing:

1.EntertheIntelRSTeconfigurationutility.See“EnteringtheIntelRSTeconfigurationutility”onpage62.

2.PresstheupanddownarrowkeystoselectResetDiskstoNon-RAID.PressEntertoenterthe
RESETRAIDDATAwindow.

3.Usetheupanddownarrowkeysandthespacekeytomarkindividualharddiskdrivetobereset,
andthenpressEntertocompletetheselection.

4.Whenprompted,pressYtoconfirmtheresetaction.

5.IftheharddiskdriveyouresetispartofaRAIDvolume,thecomputermightdetectthattheRAIDvolume
isdegraded.Inthiscase,youarepromptedtoselectaharddiskdrivetoinitiatearebuildprocess.

6.Selectanavailableharddiskdrive,andthenpressEntertoinitiatetherebuildprocess.

Note:PressEsctocancelarebuildprocessandkeeptheRAIDvolumeinthedegradedstatus.Inthe
MainMenuwindowunderDISK/VOLUMEINFORMATION,youwillseethestatusoftheRAIDvolume
ischangedtoDegraded.

QuickRAIDsetupusingtheLSIMegaRAIDBIOSconfigurationutility

Notes:

•TheLSIMegaRAIDSASadapterandtheLSIMegaRAIDBIOSconfigurationutilityareonlyavailable
onsomemodels.

Chapter7.ConfiguringRAID63

•Thefollowingstepsinthissectionareintendedtoguideyouthroughaquicksetupofbasic
RAIDfunctionswiththeLSIMegaRAIDSASadapter.Foradvancedsetupandconfiguration
usingthisadapter,refertothecompleteMegaRAIDSASSoftwareUserGuidethatisavailableat
http://support.lenovo.com/en_US/guides-and-manuals/detail.page?DocID=UM007543.

Thissectionprovidesinformationaboutthefollowingtopics:

•“InstallingSATAorSASharddiskdrives”onpage64

•“EnteringtheLSIMegaRAIDBIOSconfigurationutility”onpage64

•“CreatingRAIDvolumesusingtheLSIMegaRAIDBIOSconfigurationutility”onpage65

•“DeletingRAIDvolumesusingtheLSIMegaRAIDBIOSconfigurationutility”onpage65

•“Settingthehotspareharddiskdrive”onpage66

InstallingSATAorSASharddiskdrives

EnsurethatyourcomputerhastheminimumnumberofSATAorSASharddiskdrivesinstalledforthe
followingsupportedlevelsofRAID:

•RAIDLevel0-Stripeddiskarray
–ARAIDLevel0harddiskdrivegroupconsistingofatleastoneharddiskdrive

–Supportedstripsizes:8KBto1MB
–Betterperformancewithoutfaulttolerance

•RAIDLevel00-SpannedharddiskdrivegroupwithaseriesofRAID0harddiskdrivegroups
–ARAIDLevel00harddiskdrivegroupconsistingoftwoharddiskdrives

–Supportedstripsizes:8KBto1MB
–Betterperformancewithoutfaulttolerance

•RAIDLevel1-Mirroreddiskarray
–ARAIDLevel1harddiskdrivegroupconsistingofatleasttwoharddiskdrives

–Improvedreadperformanceand100%redundancy

•RAIDLevel5-Block-levelstripeddiskarraywithdistributedparity
–ARAIDLevel5harddiskdrivegroupconsistingofatleastthreeharddiskdrives

–Supportedstripsizes:8KBto1MB
–Betterperformanceandfaulttolerance
–RAIDLevel5issupportedbysomemodelsofLSIMegaRAIDadaptercards

EnsurethattheLSIMegaRAIDSASadaptercardisinstalledinyourcomputer,andthattheharddiskdrives
areconnectedtothisadaptercardandnottotheconnectorsonthesystemboard.

EnteringtheLSIMegaRAIDBIOSconfigurationutility

ThissectionprovidesinstructionsonhowtoentertheLSIMegeRAIDBIOSconfigurationutility.

ToentertheLSIMegaRAIDBIOSconfigurationutility,dothefollowing:

1.Duringthecomputerstartup,followtheinstructionsonthescreen.

2.PressCtrl+HtoentertheCONTROLLERSELECTIONwindow.

3.Selectthecontrolleryouwanttoconfigure,andthenclickStarttoentertheLSIMegaRAIDBIOS
configurationutility.

64ThinkStationS30HardwareMaintenanceManual

CreatingRAIDvolumesusingtheLSIMegaRAIDBIOSconfiguration
utility

ThissectionprovidesinstructionsonhowtocreateRAIDvolumesusingtheLSIMegaRAIDBIOS
configurationutility.

TocreateRAIDvolumesusingtheLSIMegaRAIDBIOSconfigurationutility,dothefollowing:

1.ClickConfigurationWizardontheWebBIOSmainscreentoentertheChoosingtheConfiguration
Typewindow.

2.Presstheupanddownarrowkeystoselectoneofthethreeconfigurationtypes:

•ClearConfiguration:Cleartheexistingconfiguration.

•NewConfiguration:Cleartheexistingconfigurationandcreatenewconfiguration.

•AddConfiguration:Retaintheexistingstorageconfigurationandaddnewharddiskdrives.The

newconfigurationwillnotcauseanydataloss.

3.SelectAddConfiguration,andthenclickNext.Thefollowingtwooptionsaredisplayedinthe
ConfigurationMethodwindow.

•ManualConfiguration:Manuallycreateharddiskdrivegroupsandvirtualharddiskdrives,and

setparameters.

•AutomaticConfiguration:AutomaticallycreateanoptimalRAIDconfiguration.

4.SelectManualConfiguration,andthenclickNext.TheDriveGroupDefinitionwindowisdisplayed.To
createharddiskdrivegroups,dothefollowing:

a.Selectoneormoreharddiskdrivesforthegroup(keeppressingCtrlwhileselectingmorethan

oneharddiskdrive).
b.ClickAddToArraytomovetheselectedharddiskdrivestoDriveGroups.
c.ClickAcceptDGtocreatetheharddiskdrivegroup.
d.Repeattheabovestepsifyouwanttocreatemorethanoneharddiskdrivegroup.

5.ClickNext.TheSpanDefinitionwindowisdisplayed.Selecttheharddiskdrivegroupthatyouwant
toaddtoaspan,andthenclickAddtoSPAN.Repeatthisstepuntilyouhaveselectedallthehard
diskdrivegroupsyouwant.

6.ClickNext.TheVirtualDriveDefinitionwindowisdisplayed.Changethevirtualharddiskdriveoptions
fromthedefaultsettingslistedonthescreentothesettingsyouwant.ClickAccept,andthenfollow
theinstructionsonthescreentocustomizeyoursettings.

7.ClickNext,andthePreviewwindowisdisplayed.

8.Verifyyoursettings,andthenclickAccept.

9.ClickYestosavetheconfiguration.

DeletingRAIDvolumesusingtheLSIMegaRAIDBIOSconfiguration
utility

ThissectionprovidesinstructionsonhowtodeleteRAIDvolumesusingtheLSIMegaRAIDBIOS
configurationutility.

TodeleteRAIDvolumesusingtheLSIMegaRAIDBIOSconfigurationutility,dothefollowing:

1.EntertheLSIMegaRAIDBIOSconfigurationutility.See“EnteringtheLSIMegaRAIDBIOSconfiguration
utility”onpage64.

2.Clickthevirtualharddiskdrivesyouwanttodelete,andthentheVirtualDrivewindowisdisplayed.

3.ClickDelete,andthenclickGo.

Chapter7.ConfiguringRAID65

4.ClickY estosaveyourchanges.

Settingthehotspareharddiskdrive

Thissectionprovidesinstructionsonhowtosetthehotspareharddiskdrive.

Tosetthehotspaceharddiskdrive,dothefollowing:

1.EntertheLSIMegaRAIDBIOSconfigurationutility.See“EnteringtheLSIMegaRAIDBIOSconfiguration
utility”onpage64

2.Clicktheharddiskdriveyouwanttosetasthehotspareharddiskdrive.TheDrivewindowisdisplayed.

3.SelectMakeGlobalHSPorMakeDedicatedHSP,andthenclickGo.

4.ThemainscreenoftheLSIMegaRAIDBIOSconfigurationutilityisdisplayed,andtheharddiskdrive
youselectedislistedasahotspareharddiskdriveintherightpane.

.

66ThinkStationS30HardwareMaintenanceManual

Chapter8.Symptom-to-FRUIndex

TheSymptom-to-FRUindexlistserrorsymptomsandpossiblecauses.Themostlikelycauseislistedfirst.
AlwaysbeginwithChapter4“GeneralCheckout”onpage33.Thisindexcanalsobeusedtohelpyou
decidewhichFRUstohaveavailablewhenservicingacomputer.Ifyouareunabletocorrecttheproblem
usingthisindex,goto“Undeterminedproblems”onpage71

Notes:

•Ifyouhavebothanerrormessageandanincorrectaudioresponse,diagnosetheerrormessagefirst.

•Ifyoucannotrunthediagnostictests,butdidreceiveaPOSTerrormessage,diagnosethePOSTerrormessagefirst.

•Ifyoudidnotreceiveanyerrormessage,lookforadescriptionofyourerrorsymptomsinthefirstpartofthisindex.

Harddiskdrivebooterror

Aharddiskdrivebooterrorcanhavethefollowingcauses.

ErrorFRU/Action

Thestart-updriveisnotinthebootsequencein
configuration.

Nooperatingsysteminstalledonthebootdrive.Installanoperatingsystemonthebootdrive.
Thebootsectoronthestart-updriveiscorrupted.

Thedriveisdefective.

.

Checktheconfigurationandensurethestart-updriveis
inthebootsequence.

Thedrivemustbeformatted.Dothefollowing:

1.Attempttobackupthedataonthefailingharddisk
drive.

2.Usingtheoperatingsystemprograms,formatthe
harddiskdrive.

Replacetheharddiskdrive.

PowerSupplyProblems

Ifyoususpectapowerproblem,usethefollowingprocedures.

Check/VerifyFRU/Action

Checkthefollowingforproperinstallation.

•Powercord

•On/Offswitchconnector

•On/Offswitchpowersupplyconnector

•Systemboardpowersupplyconnectors

•Microprocessor(s)connection
Checkthepowercordforcontinuity.
Checktheturnonswitchforcontinuity.

Reseatconnectors

Powercord
Turnonswitch

Beepsymptoms

Beepsymptomsaretonesoraseriesoftonesseparatedbypauses(intervalswithoutsound)duringPOST.

©CopyrightLenovo2012,2014

67

Thefollowingtablesdescribesbeepsymptoms.

BeepSymptomFRU/Action
2shortbeepsCMOSsettingerror

1longand2shortbeepsMonitororvideoadaptercard

error

1longand3shortbeepsKeyboarderror

1longand9shortbeepsBIOSROMerror

1-3-3-1shortbeepsDRAMmemoryerror

Performthefollowingactionsinorder.

1.StarttheSetupUtilityprogramandpressF10tosave
andexit.SeeChapter6“UsingtheSetupUtility
program”onpage55

2.StarttheSetupUtilityprogramandpressF9toload
defaultsandthenpressF10tosaveandexit.

3.PerformaBootblockrecovery.See“Recovering
fromaPOST/BIOSupdatefailure”onpage121.

Performthefollowingactionsinorder.

1.Makesurethemonitorisproperlyconnectedtothe
computer.

2.Replacethevideoadaptercard(ifpresent).

3.Replacethesystemboard.

Performthefollowingactionsinorder.

1.Makesurethekeyboardisproperlyconnectedtothe
keyboardconnector.

2.Replacethekeyboard.

3.Replacethesystemboard.

Performthefollowingactionsinorder.

1.StarttheSetupUtilityprogramandpressF9toload
defaultsandthenpressF10toSaveandexit.See
Chapter6“UsingtheSetupUtilityprogram”onpage
55

.

2.PerformaBootblockrecovery.See“Recovering
fromaPOST/BIOSupdatefailure”onpage121.

3.Replacethesystemboard.

Performthefollowingactionsinorder.

1.Makesurethememorymodule(s)areproperlyseated
intheconnector(s).

2.Replacethememorymodule(s).

3.Replacethesystemboard.

.

POSTerrorcodes

EachtimeyouTurnonthesystem,itperformsaseriesofteststhatchecktheoperationofthesystemand
someoptions.ThisseriesoftestsiscalledthePower-OnSelf- T est,orPOST.POSTdoesthefollowing
operations.

•Checkssomebasicsystem-boardoperations

•Checksthememoryoperation

•Startsthevideooperation

•Verifiesthatthebootdriveisworking

IfthePOSTdetectsaproblem,anerrormessageappearsonthescreen.Asingleproblemcancauseseveral
errormessagestoappear.Whenyoucorrectthecauseofthefirsterrormessage,theothererrormessages
probablywillnotappearonthescreenthenexttimeyouturnonthesystem.

68ThinkStationS30HardwareMaintenanceManual

POSTErrorMessageDescription/Action

CMOSbatteryfailedTheCMOSbatteryisnolongerfunctional.

Replacethebattery.

CMOSchecksumerror-defaultsloadedChecksumofCMOSisincorrect.

Thecomputerloadsthedefaultconfigurationsettings.
ThiserrormightindicatethatCMOShasbecomecorrupt

duetoaweakCMOSbattery.
CPUatnnnn
PressEsctoskipmemorytest

HARDDISKINSTALLFAILURECannotfindorinitializetheharddiskdrivecontrolleror

Keyboarderrorornokeyboardpresent

MemoryTest:

Memorytestfail

PressTABtoshowPOSTscreen

Error:Non-SystemdiskordiskerrorReplaceandpress
anykeywhenready

nnnnistherunningspeedofthemicroprocessor.

PressingEscskipsthefullmemorytest

thedrive.

Makesuretheharddiskdriveiscorrectlyinstalled.

Ifnoharddiskdrivesareinstalled,makesurethehard

diskdriveselectioninSetupissettoNONE.

Cannotinitializethekeyboard.

Makesurethekeyboardisproperlyconnectedtothe

computerandthatnokeysareheldpressedduringPOST.

Topurposelyconfigurethecomputerwithoutakeyboard,

settheerrorhaltconditioninSetuptoHAL TONALL,BUT

KEYBOARD.TheBIOSthenignoresthemissingkeyboard

duringPOST.

Thismessagedisplaysduringafullmemorytest,counting

downthememoryareasbeingtested.

IfPOSTdetectsanerrorduringmemorytesting,additional

informationappears.Thisinformationgivesspecifics

aboutthetypeandlocationofthememoryerror.

PressingtheTABkeypermitstheusertotogglebetween

thedefaultPOSTdisplayscreenandacustomPOST

displayscreen.

TheBIOSwasunabletofindasuitablebootdevice.

Makesurethebootdriveisproperlyconnectedtothe

computer.

Makesureyouhavebootablemedia.

Miscellaneouserrormessages

Message/SymptomFRU/Action

ChangingdisplaycolorsDisplay/Monitor
Computerwillnotturnoff.See“Harddiskdriveboot

error”onpage67

.

1.PowerSwitch

2.SystemBoard

3.Risercard,ifinstalled.

Chapter8.Symptom-to-FRUIndex69

Message/SymptomFRU/Action

ComputerwillnotRPLfromserver

ComputerwillnotperformaWakeOnLAN®(ifapplicable)1.Checkpowersupplyandsignalcableconnections

Deadcomputer.See“Harddiskdrivebooterror”onpage

67.

Diskettedrivein-uselightremainsonordoesnotlight
whendriveisactive.

Blankscreenexceptforflashingcursor.

IncorrectmemorysizeduringPOST

"InsertaDiskette"iconappearswithaknown-good
diagnosticsdisketteinthefirst3.5-inchdiskettedrive.

Intensityorcolorvariesfromlefttorightofcharacters
andcolorbars

Nopowerorfannotrunning

Non-systemdiskordiskerror-typemessagewitha
known-gooddiagnosticdiskette.

Otherdisplaysymptomsnotlistedabove(includingblank
orillegibledisplay)

Turnonindicatororharddiskdrivein-uselightnoton,but
computerworkscorrectly

1.Ensurethatnetworkisinstartupsequenceasfirst
deviceorfirstdeviceafterdiskette.

2.EnsurethatnetworkadapterisenabledforRPL.

3.Networkadapter(Advisenetworkadministratorof
newMACaddress)

tonetworkadapter.

2.Ensurethattheoperatingsystemsettingsaresetto
enableWakeonLAN.

3.EnsureWakeOnLANfeatureisenabledin
Setup/Configuration(see“StartingtheSetupUtility
program”onpage55

4.EnsurenetworkadministratorisusingcorrectMAC
address.

5.EnsurenointerruptorI/Oaddressconflicts.

6.Networkadapter(advisenetworkadministratorof
newMACaddress)

7.Replacethesystemboard.

1.PowerSupply

2.SystemBoard

1.DisketteDrive

2.SystemBoard

3.DisketteDriveCable

1.SystemBoard

2.PrimaryHardDiskDrive

3.HardDiskDriveCable

1.RuntheMemorytests.

2.MemoryModule

3.SystemBoard

1.SystemBoard

2.DisketteDriveCable

3.NetworkAdapter

1.Display

2.Videoadapter(ifpresent)

3.SystemBoard

1.See“PowerSupplyProblems”onpage67.

2.Replacethesystemboard.

1.DisketteDrive

2.SystemBoard

3.DisketteDriveCable

1.Display

2.SystemBoard

1.Powerswitch/LEDassembly

2.SystemBoard

)

70ThinkStationS30HardwareMaintenanceManual

Message/SymptomFRU/Action

Printerproblems1.Printer

2.SystemBoard

Programloadsfromtheharddiskwithaknown-good
diagnosticsdisketteinthefirst3.5-inchdiskettedrive

RPLcomputercannotaccessprogramsfromitsownhard
disk.

RPLcomputerdoesnotRPLfromserver

Serialorparallelportdevicefailure(systemboardport)1.ExternalDeviceSelf-TestOK?

Serialorparallelportdevicefailure(adapterport)1.ExternalDeviceSelf-TestOK?

Someorallkeysonthekeyboarddonotwork

1.RuntheSetupUtilityprogramandcheckStartup

sequence.

2.DisketteDrive

3.DisketteDriveCable

4.SystemBoard

5.PowerSupply

1.IfnetworkadministratorisusingLCCMHybridRPL,

checkstartupsequence:
a.Firstdevice-network
b.Seconddevice-harddisk

2.Harddiskdrive

1.Checkstartupsequence.

2.CheckthenetworkadapterLEDstatus.

2.ExternalDevice

3.Cable

4.SystemBoard

2.ExternalDevice

3.Cable

4.AlternateAdapter

5.SystemBoard

1.Keyboard

2.KeyboardCable

3.SystemBoard

Undeterminedproblems

Thissectionprovidesinstructionsonhowtofindoutthefailingdevicesoradapters.

1.Turnoffthecomputer.

2.Removeordisconnectthefollowingcomponents(ifinstalled)oneatatime.
a.Externaldevices(modem,printer,ormouse)
b.Anyadapters
c.Memorymodules
d.Extendedvideomemory
e.ExternalCache
f.ExternalCacheRAM
g.Harddiskdrive
h.Diskettedrive

3.Turnonthecomputertore-testthesystem.

4.Repeatsteps1through3untilyoufindthefailingdeviceoradapter.

Chapter8.Symptom-to-FRUIndex71

Ifalldevicesandadaptershavebeenremoved,andtheproblemcontinues,replacethesystemboard.

72ThinkStationS30HardwareMaintenanceManual

Chapter9.Locations

Thischapterprovidesinformationtohelpyoulocatetheconnectorsonthefrontandrearofyourcomputer,
partsonthesystemboard,andcomponentsandinternaldrivesinyourcomputer.

Locatingconnectors,controls,andindicatorsonthefrontofyour computer

Thefollowingfigureshowsthelocationsoftheconnectors,controls,andindicatorsonthefrontofyour
computer.

Figure1.Frontconnector,control,andindicatorlocations

1Opticaldriveeject/closebutton2USB3.0connector
3Microphoneconnector4Headphoneconnector
5USB3.0connector
7Powerbutton8Powerindicator

©CopyrightLenovo2012,2014

6Harddiskdriveactivityindicator

73

Locatingconnectorsontherearofyourcomputer

Thefollowingfigureshowsthelocationsoftheconnectorsontherearofyourcomputer.Someconnectors
ontherearofyourcomputerarecolor-codedtohelpyoudeterminewheretoconnectthecablesonyour
computer.

Figure2.Rearconnectorlocations

1Powercordconnector
3Ethernetconnector4Audioline-inconnector
5Displayconnector(DVImonitorconnector,

DisplayPort®connector,orminiDisplayPort
connector)(numberandlocationvaryby
model)

7Microphoneconnector

9USB2.0connectors(8)10Serialconnector(Serialconnector1)

2PS/2keyboardandmouseconnectors(optional)

6Audioline-outconnector

®

8USB3.0connectors(2)

Note:Ifyourcomputerisinstalledwithagraphicscard,ensurethatyouusethemonitorconnectorson
thegraphicscard.

74ThinkStationS30HardwareMaintenanceManual

ConnectorDescription

Audioline-inconnector

Audioline-outconnector

DisplayPortconnector

DVImonitorconnectorUsedtoattachaDVImonitororotherdevicesthatuseaDVImonitorconnector.
Ethernetconnector

Microphoneconnector

MiniDisplayPortconnector

PS/2keyboardconnector
(optional)

PS/2mouseconnector
(optional)

Serialconnector

USB2.0connectorUsethisconnectortoattachadevicethatrequiresaUSB2.0connection,suchasa

USB3.0connectorUsethisconnectortoattachadevicethatrequiresaUSB2.0or3.0connection,

Usedtoreceiveaudiosignalsfromanexternalaudiodevice,suchasastereo
system.Whenyouattachanexternalaudiodevice,acableisconnectedbetween
theaudioline-outconnectorofthedeviceandtheaudioline-inconnectorofthe
computer.

Usedtosendaudiosignalsfromthecomputertoexternaldevices,suchaspowered
stereospeakers(speakerswithbuilt-inamplifiers),headphones,multimedia
keyboards,ortheaudioline-inconnectoronastereosystemorotherexternal
recordingdevice.

Usedtoattachahigh-performancemonitor,adirect-drivemonitor,orotherdevices
thatuseaDisplayPortconnector.

UsedtoattachanEthernetcableforalocalareanetwork(LAN).
Note:TooperatethecomputerwithinFCCClassBlimits,useaCategory5Ethernet
cable.

Usedtoattachamicrophonetoyourcomputerwhenyouwanttorecordsoundorif
youusespeech-recognitionsoftware.

Usedtoattachahigh-performancemonitor,adirect-drivemonitor,orotherdevices
thatuseaminiDisplayPortconnector.TheminiDisplayPortconnectorisa
miniaturizedversionofaDisplayPortconnector.

UsedtoattachakeyboardthatusesaPS/2keyboardconnector.Thisconnectoris
availablewhenyouhaveanoptionalPS/2keyboardandmouseadapterinstalled
inyourcomputer.

Usedtoattachamouse,atrackball,orotherpointingdevicesthatuseaPS/2
mouseconnector.ThisconnectorisavailablewhenyouhaveanoptionalPS/2
keyboardandmouseadapterinstalledinyourcomputer.

Usedtoattachanexternalmodem,aserialprinter,orotherdevicesthatusea
9-pinserialconnector.

keyboard,amouse,ascanner,aprinter,orapersonaldigitalassistant(PDA).

suchasakeyboard,amouse,ascanner,aprinter,orapersonaldigitalassistant
(PDA).

LocatingFRUsandCRUs

ThefollowingfigureshowsthelocationsofthemajorFRUsandCRUsinthecomputer.T oremovethe
computercover,see“Removingthecomputercover”onpage82

.

Chapter9.Locations75

76ThinkStationS30HardwareMaintenanceManual

Figure3.LocatingFRUsandCRUs

ThefollowingtableliststhemajorFRUsshowninFigure3“LocatingFRUsandCRUs”onpage76and
identifieswhichFRUsalsoareself-serviceCRUsoroptional-serviceCRUs.

Notes:

•Self-serviceCRUs:TheseCRUsunplugoraresecuredbynomorethantwoscrews.Examplesof
thesetypesofCRUsincludethekeyboard,themouse,anyUSBdevice,andthepowercord.Other
Self-serviceCRUsdependingonproductdesignmightincludememorymodules,adaptercards,hard
diskdrives,andopticaldrives.

•Optional-serviceCRUs:TheseCRUsareisolatedpartswithinthecomputerandareconcealedbyan
accesspanelthatistypicallysecuredbymorethantwoscrews.Oncetheaccesspanelisremoved,the
specificCRUisvisible.

•ThelistofFRUsbelowisapartiallist.ForacompletelistingofFRUinformation,suchasFRUpart
numbersandsupportedcomputermodels,goto:
http:/www.lenovo.com/serviceparts-lookup

NumberFRUdescription

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

PowersupplyassemblyNoYes
Heatsinkandfanassembly
Memorymodule(s)
InternalspeakerNoYes
Opticaldrive
Cardreader(availableinsomemodels)
FrontaudioandUSBassembly
FrontbezelYesNo
PowerswitchandLEDassemblyYesNo
AdaptercardguideYesNo
HarddiskdriveorsolidstatedriveYesNo
BatteryYesNo
AdaptercardretainerYesNo
PeripheralComponentInterconnect(PCI)card
MicroprocessorNoNo
Rearfanassembly
Systemboard
KeyboardYesNo
MouseYesNo

Self-serviceCRUOptional-serviceCRU

NoYes

YesNo

YesNo
YesNo

NoYes

YesNo

NoYes
NoNo

LookingupFRUinformation

FordetailedFRUinformation,suchastheFRUpartnumbersandsupportedcomputermodels,goto:
http:/www.lenovo.com/serviceparts-lookup

Chapter9.Locations77

Locatingpartsonthesystemboard

Thefollowingfigureshowsthelocationsofthepartsonthesystemboard.

Figure4.Systemboardpartlocations

1PS/2adapterconnector
3Microprocessor12Vpowerconnector4Microprocessor
5Memoryfanconnector6Harddiskdrivefanconnector
7Memoryslot3(DIMM3)8Memoryslot7(DIMM7)
9Memoryslot4(DIMM4)10Memoryslot8(DIMM8)
11Harddiskdriveenablementmodule(optional)
13Frontfanconnector

15SATAconnectors1and2(SATA3.0connectors)16SA TAconnectors3and4(SATA2.0connectors)
17SATA/SASconnectorsfortheharddiskdrive(3)18HarddiskdriveLED(LSI)
19Coverpresenceswitchconnector(Intrusion

switchconnector)

21ClearCMOS/Recoveryjumper22InternalUSB2.0connector(forconnectingthemediacard

2Microprocessorfanconnector

1224-pinpowerconnector

14InternalUSB2.0connector

20FrontUSB2.0connector(forconnectingthefrontUSB2.0

portsifapplicable)

reader)

23eSATAconnector(forconnectingeSATA

24AuxiliaryLEDconnector

adapter)

78ThinkStationS30HardwareMaintenanceManual

25Frontpanelconnector(forconnectingLED

26Thermalsensorconnector

indicatorsandpowerswitch)

27FrontUSB3.0connector(forconnectingthe

28Frontaudioconnector

frontUSB3.0portsifapplicable)

29Internalspeakerconnector

31PCIcardslot32PCIExpressx16graphicscardslot
33PCIExpressx4cardslot(x16mechanical)34PCIExpressx16graphicscardslot(alsosupporting400GB

30PCIExpressx4cardslot

IntelSolid-StateDrive910Series)

35Rearfanconnector
37Battery

39Memoryslot5(DIMM5)40Memoryslot2(DIMM2)
41Memoryslot6(DIMM6)

364-pinpowerconnector

38Memoryslot1(DIMM1)

Chapter9.Locations79

Locatinginternaldrives

Internaldrivesaredevicesthatyourcomputerusestoreadandstoredata.Youcanadddrivestoyour
computertoincreasestoragecapacityandenableyourcomputertoreadothertypesofmedia.Internal
drivesareinstalledinbays.Inthismanual,thebaysarereferredtoasbay1,bay2,andsoon.

Wheninstallingorreplacinganinternaldrive,itisimportanttonotethetypeandsizeofthedrivethatyou
caninstallorreplaceineachbayandcorrectlyconnectthecablestothedriveinstalled.Refertothe
appropriatesectionin“Installingorreplacinghardware”onpage81forinstructionsonhowtoinstallor
replaceinternaldrivesforyourcomputer.

Thefollowingfigureshowsthelocationsofthedrivebays.

Figure5.Drivebaylocations

1Opticaldrivebay(withanopticaldriveinstalledinsomemodels)
2Opticaldrivebay
3Cardreaderbay
4Harddiskdrivebayorsolid-statedrivebay1
5Harddiskdrivebayorsolid-statedrivebay2
6Harddiskdrivebayorsolid-statedrivebay3

80ThinkStationS30HardwareMaintenanceManual

Chapter10.ReplacingFRUs

ThischapterprovidesinformationabouttheFRUreplacementinstructions.

Important:BesuretoreadandunderstandChapter2“Safetyinformation”onpage3
FRU.Theseprecautionsandguidelineswillhelpyouworksafely.

Note:FRUreplacementsaretobedoneonlybytrainedservicetechnicians.

beforereplacingany

Handlingstatic-sensitivedevices

Donotopenthestatic-protectivepackagecontainingthenewpartuntilthedefectiveparthasbeenremoved
fromthecomputerandyouarereadytoinstallthenewpart.Staticelectricity,althoughharmlesstoyou,can
seriouslydamagecomputercomponentsandparts.

Whenyouhandlepartsandothercomputercomponents,taketheseprecautionstoavoidstatic-electricity
damage:

•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.

•Alwayshandlepartsandothercomputercomponentscarefully.HandlePCIcards,memorymodules,
systemboards,andmicroprocessorsbytheedges.Nevertouchanyexposedcircuitry.

•Preventothersfromtouchingthepartsandothercomputercomponents.

•Beforeyoureplaceanewpart,touchthestatic-protectivepackagecontainingtheparttoametal
expansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwoseconds.This
reducesstaticelectricityinthepackageandyourbody.

•Whenpossible,removethenewpartfromthestatic-protectivepackaging,andinstallitdirectlyinthe
computerwithoutsettingthepartdown.Whenthisisnotpossible,placethestatic-protectivepackage
thatthepartcameinonasmooth,levelsurfaceandplacethepartonit.

•Donotplacethepartonthecomputercoverorothermetalsurface.

Installingorreplacinghardware

Thissectionprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Youcanexpand
thecapabilitiesofyourcomputerandmaintainyourcomputerbyinstallingorreplacinghardware.

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“ImportantSafety
Information”onpage1.

Notes:

1.UseonlycomputerpartsprovidedbyLenovo.

2.Wheninstallingorreplacinganoption,usetheappropriateinstructionsinthissectionalongwiththe
instructionsthatcomewiththeoption.

Installingexternaloptions

Youcanconnectexternaloptionstoyourcomputer,suchasexternalspeakers,aprinter,orascanner.For
someexternaloptions,youmustinstalladditionalsoftwareinadditiontomakingthephysicalconnection.
Wheninstallinganexternaloption,see“Locatingconnectors,controls,andindicatorsonthefrontofyour
computer”onpage73

©CopyrightLenovo2012,2014

and“Locatingconnectorsontherearofyourcomputer”onpage74toidentifythe

81

requiredconnector.Then,usetheinstructionsthatcomewiththeoptiontohelpyoumaketheconnection
andinstallanysoftwareordevicedriversthatarerequiredfortheoption.

Removingthecomputercover

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“ImportantSafety
Information”onpage1.

Thissectionprovidesinstructionsonhowtoremovethecomputercover.

CAUTION:

Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe
computeriscool.

Toremovethecomputercover,dothefollowing:

1.Removeanymediafromthedrivesandturnoffallattacheddevicesandthecomputer.

2.Disconnectallpowercordsfromelectricaloutlets.

3.Disconnectthepowercords,Input/Outputcables,andanyothercablesthatareconnectedtothe
computer.See“Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer”onpage

and“Locatingconnectorsontherearofyourcomputer”onpage74.

73

4.Unlockanylockingdevicethatsecuresthecomputercover,suchasakeylock,apadlockoran
integratedcablelock.

5.Disengagethecoverlatch1andremovethecover.

Figure6.Removingthecomputercover

82ThinkStationS30HardwareMaintenanceManual

Removingandreinstallingthefrontbezel

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“ImportantSafety
Information”onpage1.

Thissectionprovidesinstructionsonhowtoremoveandreinstallthefrontbezel.

Toremoveandreinstallthefrontbezel,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage82.

3.Removethefrontbezelbyreleasingthethreeplastictabsontheleftsideandpivotingthefrontbezel
outward.

Figure7.Removingthefrontbezel

4.Toreinstallthefrontbezel,alignthethreeplastictabsontherightsideofthefrontbezelwiththe
correspondingholesinthechassis,thenpivotthefrontbezelinwardsuntilitsnapsintopositionon
theleftside.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage117.

Chapter10.ReplacingFRUs83

InstallingorreplacingaPCIcard

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“ImportantSafety
Information”onpage1

ThissectionprovidesinstructionsonhowtoinstallorreplaceaPCIcardoranIntelSolid-StateDrive
910series.YourcomputerhasonestandardPCIcardslot,twoPCIExpressx4cardslots,andtwoPCI
Expressx16graphicscardslots.

Note:IfyouwanttouseanNVIDIAcomputecard,ensurethatyourcomputeralsohasanNVIDIAgraphics
cardinstalled.

ToinstallorreplaceaPCIcard,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage82.

3.Opentheadaptercardretainer.

.

Figure8.Openingtheadaptercardretainer

4.DependingonwhetheryouareinstallingorreplacingaPCIcard,dooneofthefollowing:

•IfyouareinstallingaPCIcard,removetheappropriatemetalslotcoverattherearofthecomputer.

•IfyouarereplacinganoldPCIcard,grasptheoldcardthatiscurrentlyinstalledandgentlypullit
outoftheslot.

84ThinkStationS30HardwareMaintenanceManual

Notes:

a.Thecardfitstightlyintothecardslot.Ifnecessary,alternatemovingeachsideofthecardasmall

amountuntilitisremovedfromthecardslot.

b.Ifthecardisheldinplacebyaretaininglatch,pressthecardretaininglatch1asshownto

disengagethelatch.Graspthecardandgentlypullitoutoftheslot.

Figure9.RemovingaPCIcard

5.RemovethenewPCIcardfromitsstatic-protectivepackage.

Chapter10.ReplacingFRUs85

6.Installthenewcardintotheappropriateslotonthesystemboard.See“Locatingpartsonthesystem
board”onpage78.

Figure10.InstallingaPCIcard

7.PivottheadaptercardretainertotheclosedpositiontosecurethePCIcard.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage117.

Installingorreplacingamemorymodule

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“ImportantSafety
Information”onpage1.

Thissectionprovidesinstructionsonhowtoinstallorreplaceamemorymodule.

CAUTION:

Turnoffthecomputerandwaitthreetofiveminutestoletthecomputercoolbeforeinstallingor
replacingamemorymodule.

86ThinkStationS30HardwareMaintenanceManual

Thissectionprovidesinstructionsonhowtoinstallorreplaceamemorymodule.

YourcomputerhaseightslotsforinstallingorreplacingDDR3ECCUDIMMsorDDR3ECCRDIMMs.When
installingorreplacingamemorymodule,usethefollowingguidelines:

•UseeitherDDR3ECCUDIMMsorDDR3ECCRDIMMsforyourcomputer.Donotinstallboththe
UDIMMsandRDIMMsintothesamecomputer.

•Use2GB,4GB,or8GBUDIMMsinanycombinationuptoamaximumof64GB.

•Use2GB,4GB,8GB,16GB,or32GBDDR3RDIMMsinanycombinationuptoamaximumof256GB.

•AlwaysinstallDIMMsinthenumericalorderindicatedin“Locatingpartsonthesystemboard”onpage78.

Toinstallorreplaceamemorymodule,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage82.

3.Laythecomputeronitssideforeasieraccesstothesystemboard.

4.Locatethememoryslots.See“Locatingpartsonthesystemboard”onpage78.

5.Removeanypartsthatmightpreventyouraccesstothememoryslots.

6.Ifyourcomputermodelcomeswithmemorycoolers,youneedtoremovethememorycoolerstoaccess
thememoryslots.Toremoveamemorycooler,disconnectthememoryfancablefromthesystem
board.Pullthetabonthememorycooleroutward,pivotthememorycooler,andthendisengagethe
rearofthememorycooler.

Figure11.Removingthememorycooler

7.Dependingonwhetheryouareinstallingorreplacingamemorymodule,dooneofthefollowing:

Chapter10.ReplacingFRUs87

•Ifyouarereplacinganoldmemorymodule,opentheretainingclipsandgentlypullthememory
moduleoutofthememoryslot.

Figure12.Removingamemorymodule

•Ifyouareinstallingamemorymodule,opentheretainingclipsofthememoryslotintowhichyou
wanttoinstallthememorymodule.

Figure13.Openingtheretainingclips

88ThinkStationS30HardwareMaintenanceManual

8.Positionthenewmemorymoduleoverthememoryslot.Makesurethatthenotch1onthememory
modulealignscorrectlywiththeslotkey2onthesystemboard.Pushthememorymodulestraight
downintotheslotuntiltheretainingclipsclose.

Figure14.Installingamemorymodule

9.Toinstallthememorycooler,securetherearofthememorycoolerwiththeretainingclipsofthememory
slotsandthenpivotthememorycoolerdownwarduntilitsnapsintoposition.Reconnectthememory
fancabletothesystemboard.See“Locatingpartsonthesystemboard”onpage78

.

Figure15.Installingthememorycooler

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage117.

Installingorreplacingtheopticaldrive

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“ImportantSafety
Information”onpage1.

Thissectionprovidesinstructionsonhowtoinstallorreplacetheopticaldrive.

Toinstallorreplaceanopticaldrive,dothefollowing:

Chapter10.ReplacingFRUs89

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage82.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage83.

4.Dependingonwhetheryouareinstallingorreplacinganopticaldrive,dooneofthefollowing:

•Ifyouareinstallingasecondaryopticaldrive,removetheplasticpanelinthefrontbezelforthe
drivebayyouwanttouse.Ifthereisametalstaticshieldinstalledinthedrivebay,removethe
metalstaticshield.

•Ifyouarereplacinganopticaldrive,disconnectthesignalcableandthepowercablefromtherear
oftheopticaldrive,pressthebluereleasebutton,andthenslidetheopticaldriveoutofthefront
ofthecomputer.

Figure16.Removingtheopticaldrive

5.Installtheopticaldriveretaineronthesideofthenewopticaldrive.

Figure17.Installingtheopticaldriveretainer

90ThinkStationS30HardwareMaintenanceManual

6.Slidethenewopticaldriveintothedrivebayfromthefrontofthecomputeruntiltheopticaldrive
snapsintoposition.

Figure18.Installingtheopticaldrive

7.Connectthesignalcableandthepowercabletothenewopticaldrive.

Figure19.Connectingtheopticaldrive

8.Reinstallthefrontbezel.See“Removingandreinstallingthefrontbezel”onpage83.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

Chapter10.ReplacingFRUs91

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage117.

Replacingthecardreader

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“ImportantSafety
Information”onpage1.

Thissectionprovidesinstructionsonhowtoreplacethecardreader.

Note:Thecardreaderisonlyavailableinsomemodels.

Toreplacethecardreader,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage82.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage83.

4.Locatethecardreader.See“LocatingFRUsandCRUs”onpage75.

5.DisconnectthecardreadercablefromthefrontUSBconnectoronthesystemboard.See“Locating
partsonthesystemboard”onpage78.

6.Presstheblueretainingcliptoremovethecardreaderoutofthechassis.

Figure20.Removingthecardreader

92ThinkStationS30HardwareMaintenanceManual

7.Installthecardreaderretaineronthesideofthenewcardreader.

Figure21.Installingthecardreaderretainer

8.Slidethenewcardreaderintothedrivebayuntilitsnapsintoposition.

Figure22.Installingthecardreader

9.ReconnectthecardreadercabletothefrontUSBconnectoronthesystemboard.See“Locating
partsonthesystemboard”onpage78.

10.Reinstallthefrontbezel.See“Removingandreinstallingthefrontbezel”onpage83.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage117.

Chapter10.ReplacingFRUs93

Replacingthebattery

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“ImportantSafety
Information”onpage1.

Yourcomputerhasaspecialtypeofmemorythatmaintainsthedate,time,andsettingsforbuilt-infeatures,
suchasparallel-portassignments(configuration).Abatterykeepsthisinformationactivewhenyouturn
offthecomputer.

Thebatterynormallyrequiresnochargingormaintenancethroughoutitslife;however,nobatterylasts
forever.Ifthebatteryfails,thedate,time,andconfigurationinformation(includingpasswords)arelost.An
errormessageisdisplayedwhenyouturnonthecomputer.

Refertothe“Lithiumbatterynotice”intheThinkStationSafetyandWarrantyGuideforinformationabout
replacinganddisposingofthebattery.

Toreplacethebattery,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage82.

3.Locatethebattery.See“Locatingpartsonthesystemboard”onpage78.

4.Removetheoldbattery.

Figure23.Removingtheoldbattery

5.Installanewbattery.

Figure24.Installinganewbattery

6.Reinstallthecomputercoverandconnectthecables.See“Completingthepartsreplacement”on
page117

.

Note:Whenthecomputeristurnedonforthefirsttimeafterreplacingthebattery,anerrormessage
mightbedisplayed.Thisisnormalafterreplacingthebattery.

7.Turnonthecomputerandallattacheddevices.

8.UsetheSetupUtilityprogramtosetthedate,time,andanypasswords.SeeChapter6“UsingtheSetup
Utilityprogram”onpage55.

94ThinkStationS30HardwareMaintenanceManual

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage117.

Replacingtheheatsinkandfanassembly

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“ImportantSafety
Information”onpage1.

Thissectionprovidesinstructionsonhowtoreplacetheheatsinkandfanassembly.

CAUTION:

Theheatsinkandfanassemblymightbeveryhot.Beforeyouopenthecomputercover,turnoffthe
computerandwaitseveralminutesuntilthecomputeriscool.

Toreplacetheheatsinkandfanassembly,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage82.

3.Laythecomputeronitssideforeasieraccesstothesystemboard.

4.Locatetheheatsinkandfanassembly.See“Locatingpartsonthesystemboard”onpage78.

5.Disconnecttheheatsinkandfanassemblycablefromthemicroprocessorfanconnectoronthesystem
board.See“Locatingpartsonthesystemboard”onpage78

.

Chapter10.ReplacingFRUs95

6.Followthissequencetoremovethefourscrewsthatsecuretheheatsinkandfanassemblytothe
systemboard:

a.Partiallyremovescrew1,thenfullyremovescrew2,andthenfullyremovescrew1.
b.Partiallyremovescrew3,thenfullyremovescrew4,andthenfullyremovescrew3.

Note:Carefullyremovethefourscrewsfromthesystemboardtoavoidanypossibledamagetothe
systemboard.Thefourscrewscannotberemovedfromtheheatsinkandfanassembly.

Figure25.Removingtheheatsinkandfanassembly

7.Liftthefailingheatsinkandfanassemblyoffthesystemboard.

Notes:

a.Y oumighthavetogentlytwisttheheatsinkandfanassemblytofreeitfromthemicroprocessor.
b.Donottouchthethermalgreasewhilehandlingtheheatsinkandfanassembly.

8.Positionthenewheatsinkandfanassemblyonthesystemboardsothatthefourscrewsarealigned
withtheholesonthesystemboard.

Note:Positionthenewheatsinkandfanassemblysothattheheatsinkandfanassemblycableis
towardthemicroprocessorfanconnectoronthesystemboard.

9.Followthefollowingsequencetoinstallthefourscrewstosecurethenewheatsinkandfanassembly.
Donotover-tightenthescrews.

a.Partiallytightenscrew1,thenfullytightenscrew2,andthenfullytightenscrew1.
b.Partiallytightenscrew3,thenfullytightenscrew4,andthenfullytightenscrew3.

10.Connecttheheatsinkandfanassemblycabletothemicroprocessorfanconnectoronthesystem
board.See“Locatingpartsonthesystemboard”onpage78

.

96ThinkStationS30HardwareMaintenanceManual