Lenovo S10-3T User Manual

Lenovo
IdeaPad

S10-3t

User Guide V1.0

Notes

•

Before using this information and the product it supports, be sure to read Important safety
information on page iii and Notices in Appendix E first.
Some instructions in this guide may assume that you are using Windows® 7. If you are using

•
other Windows operating system, some operations may be slightly different. If you are using
other operating systems, some operations may not apply to you, and thus shouldn't affect your
use of this computer.

•

The features described in this guide are common to most models. Some features may not be
available on your computer and/or your computer may include features that are not described in
this user guide.

First Edition (November 2009)

© Copyright Lenovo 2009

LENOVO products, data, computer software, and services have been developed exclusively at private expense
and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and
restricted rights to use, reproduction and disclosure. LIMITED AND RESTRICTED RIGHTS NOTICE: If
products, data, computer software, or services are delivered pursuant a General Services Administration “GSA”
contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

Dear user,
Thank you for purchasing your new Lenovo notebook computer!
Before using this product, make sure to read this user guide carefully.

We are pleased that you have chosen Lenovo for your mobile computing
needs. To help you master the usage of your new computer quickly, we
have prepared this user guide. In this manual you will find information on
the system configuration, basic operating instructions, and important
notices. We have done our best to avoid any errors in making sure that the
information provided in this manual is accurate and reliable. However, due
to the short length of the user guide it is impossible to cover all topics in
great depth. For this reason, we apologize for any omissions you might
find.

Lenovo is always trying to improve the performance and reliability of its
products. For that reason, the hardware and software components shown
within the user guide might not perfectly match those of your system.
However, any inconsistencies between what is described in the user guide
and the operations of your computer should not substantially affect your
use.

Thank you for your cooperation.

Explanation of hard disk capacity

Dear user,
While using your computer, you may find that the nominal hard disk
capacity indicated is somewhat different from the disk capacity
displayed by the operating system. For example, a nominal 40GB hard
disk will appear as less than 40GB in the operating system. This
discrepancy is not an error in hard disk installation nor any other
problem, but a normal phenomenon for computers. This phenomenon is
primarily due to the following reasons:

I. Different standards used by the manufacturer and operating

system when calculating hard disk capacity

Hard disk manufacturers use a radix of 1000, i.e., 1G = 1,000MB, 1MB =
1,000KB, 1KB = 1,000 bytes. However, when identifying hard disk capacity,
operating systems use a radix of 1024, i.e., 1GB = 1,024MB, 1MB = 1,024KB,
1KB = 1,024 bytes. The standard adopted by your computer is that of the
hard disk manufacturers. Since the standards adopted by the hard disk
manufacturer and operating system are different, the hard disk capacity
displayed by the operating system will be different from the nominal hard
disk capacity.

For example, if the hard disk is nominally X G, even when it is completely
empty, the capacity displayed by the operating system will be:
X × 1000 × 1000 × 1000/ (1024 × 1024 × 1024) ≈ X × 0.931 G

In addition, if a portion of the hard disk space has been used for some
specific purpose, then the capacity indicated by the operating system will
be even less than X × 0.931 G.

II. A portion of the hard disk space is used for specific purposes

Lenovo computers may come with preinstalled OneKey Rescue system, so
the hard disk has a special portion partitioned before delivery, which is
used to store hard disk mirror and OneKey Rescue system program files.
The size of the reserved space for this partition varies according to the
model, operating system and software of the computer. For the sake of
safety, this partition is not apparent, which is commonly referred to as a
“hidden partition”.

In addition, after the hard disk is partitioned or formatted, the system will
assign a certain amount of hard disk space for the system files.

For the above reasons, the available hard disk space indicated by the
operating system is always less than the computer’s nominal hard disk
capacity.

Contents

Important safety information...... iii

Important safety information ....iii

Chapter 1. Getting to know your

computer....................................... 1

Top view........................................1

Left-side view ...............................5

Right-side view.............................6

Front view .....................................7

Bottom view..................................8

Chapter 2. Learning the

basics .......................................... 10

First use........................................10

Using AC adapter and

battery..........................................13

Using the touchpad....................16

Using the keyboard....................17

Special keys and buttons...........20

System status indicators............21

Securing your computer............22

Connecting external devices..... 25

Using the computer in the

tablet mode..................................28

Using Lenovo Quick Start.........33

Chapter 3. Using the Internet .....35

Wired connection .......................35

Wireless connection...................37

Chapter 4. OneKey Rescue

system..........................................44

OneKey Rescue system .............44

Chapter 5. Troubleshooting .......47

Frequently Asked Questions ....47

Troubleshooting .........................50

Chapter 6. Upgrading and

replacing devices ........................58

Replacing the battery.................58

Replacing memory.....................60

Replacing the hard disk

drive .............................................64

Appendix A. Getting help and

service..........................................69

Getting help on the Web ...........70

Calling the customer support

center............................................70

Getting help around the

world............................................73

Lenovo warranty service

telephone numbers.....................73

i

Contents

Appendix B. Use, and care

information.................................. 74

Caring for your computer ........74

Accessibility and comfort ......... 80

Maintenance ............................... 82

Appendix C. Lenovo limited

warranty ...................................... 87

Warranty information............... 97

Appendix D. Customer

replaceable units (CRUs)......... 101

Appendix E. Notices................. 103

Notices....................................... 103

ENERGY STAR model

information............................... 106

Wireless related

information............................... 108

TV tuner information..............112

Electronic emissions notices... 115
WEEE and recycling

statements ................................. 122

Turkish statement of

compliance................................122

EU WEEE statements .............. 123

Japan recycling statements..... 124

Notice for users in the

U.S.A.......................................... 126

ii

Notice on deleting data from your

hard disk ...................................126

Appendix F. Features and

Specifications........................... 128

Trademarks............................... 130

Index.......................................... 131

Important safety information

Important safety information - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

This information can help you safely use your notebook personal
computer. Follow and retain all information included with your computer.
The information in this document does not alter the terms of your purchase
agreement or the Lenovo Limited Warranty. For more information, see
“Appendix C. Lenovo limited warranty” on page 87.

 Read this first

Personal computers are electronic devices. Power cords, power adapters,
and other features can create potential safety risks that can result in
physical injury or property damage, especially if misused.
The safety risks are categorized as follows:

Danger:



Physical injury or even death may be caused.

Attention:



Property damage or even minor injury may be caused.

To protect yourself from hazards and create a safer computer work
environment, follow the instructions hereafter.

iii

Important safety information

Unpack

Inspect the covers of the computer and the AC adapter, especially
parts with the following labels attached for any crack or damage.

Danger:



• Hazardous voltage, current, and energy levels are present
inside any component that has this label attached.

iv

Important safety information

Working place

Do NOT use the computer in humid places such as a bathroom.
Keep the computer and other parts away from liquids.

Danger:



• An electric shock may be caused by spilled liquid.

Do NOT use the computer during a lightning storm.

Attention:



• Lightning storms may damage the computer and result in an

electric shock.

Ensure your computer and other components maintain good
ventilation.

Danger:



• Placing the working computer or other parts on a bed, sofa or

other flexible surface may block the ventilation slots causing
overheating of your computer or other parts and increases the
risk of fire.

Turn off wireless devices where they may cause interference, such as in
a hospital or at an airport.

v

Important safety information

Correct usage procedures

Use ONLY the power cord, power adapter and battery pack shipped
with the computer. Never use these devices with another product.

Be sure the power outlet is suitable for the plug and provides the
correct voltage and current for the product you are using.

Danger:



• An unsuitable power supply may damage your computer and
can cause an electric shock or fire.

Do NOT use a power outlet, power cord, power adapter or battery
pack that appears to be damaged or corroded.

Do NOT share an electrical outlet with other home or commercial
appliances that draw large amounts of electricity.

If power strips are used, the load should NOT exceed the power strip’s
input rating. Unplug the power cord if there are any cracking, hissing,
or popping sounds, or if a strong odor comes from the computer.

Danger:



• Overloading the power supply may cause unstable voltages
which might damage the computer, data, attached devices, or
even cause a fire.

vi

Important safety information

Do NOT wrap the power cord around the power adapter or other
objects.

Do NOT squeeze or pinch the cord, or place heavy objects on it.

Attention:



• Stressing the cord may cause the cord to fray, crack or crimp

which may present a safety hazard.

Avoid keeping your hands, your lap, or any other part of your body in
contact with a hot section of the working computer for any extended
length of time.

Attention:



• Extended contact with your body, even through clothing, could

cause discomfort or even a skin burn.

Do not drop, bump, scratch, hit or place heavy objects on the liquid
crystal display (LCD) of your computer.

Attention:



• Direct contact with liquid crystal material from a broken LCD is

hazardous; if contact occurs, rinse with large amount of running
water for more than 15 minutes.

vii

Important safety information

Service and upgrades

Do NOT attempt to service a product yourself unless instructed to do
so by the customer support center or your documentation.

Attention:



• DO NOT take risks or attempt to diagnose the situation
yourself. Contact the customer support center for further
guidance. For a list of service and support phone numbers,
go to http://consumersupport.lenovo.com.

Lenovo provides documentation with instructions when it is
appropriate for customers to install options or replace units (CRUs).
Closely follow all instructions when installing or replacing parts.

Disconnect the attached power cords, battery pack, and all the cables
before you open the device covers, unless instructed otherwise in the
installation and configuration procedures.

Keep the covers closed whenever the computer is plugged in.

viii

Chapter 1. Getting to know your computer

Top view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

k

g

a

b

c

l

h
i

e
f

j

d

m

1

Chapter 1. Getting to know your computer

e

Note: The illustrations in this manual may differ from the actual product. Please refer to

the actual product.

Attention:



• Do NOT open the display panel beyond 180 degrees. When closing the display
panel, be careful NOT to leave pens or any other objects in between the display
panel and the keyboard. Otherwise, the display panel may be damaged.

2

Chapter 1. Getting to know your computer



















NaturalTouch
button

Screen rotation
button

Mute button

Power button

Press this button to launch Lenovo NaturalTouch. *
* Lenovo NaturalTouch is an all-in-one entertainment

solution which provides intuitive access to multimedia
files on your computer.

Press this button to rotate the screen content.
* This button functions when the computer is in tablet

mode.

Press this button to mute/unmute the sound.

Power button will be disabled, when the lock is slid to .

lock

System status

For details, see “System status indicators” on page 21.

indicators

OneKey Rescue
system button

Note: For details, see “Chapter 4. OneKey Rescue system” on page 44.

Integrated

Press this button to open OneKey Rescue system (If
OneKey Rescue system has been preinstalled) when the
computer is powered off.

Use the camera for video communication.

camera

Computer
display

Power button

Rotation hinge

10

The LCD display with LED backlight provides brilliant
visual output.

Press this button to turn on the computer.

The rotation hinge allows you to switch between the
notebook mode and the tablet mode.

3

Chapter 1. Getting to know your computer

Wireless module

11

antennas (select

The built-in antennas ensure optimal reception of wireless
radio.

models only)

Speakers

12

One-piece

13

touchpad

Note: For details, see “Using the touchpad” on page 16.

The stereo speakers provide rich and powerful sound.

The touchpad functions as a conventional mouse with built­in left-click and right-click buttons.

4

Chapter 1. Getting to know your computer













Left-side view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

a b c

Kensington slot

Note: For details, see “Attaching a security lock (not supplied)” on page 22.

AC power adapter

Attach a security lock (not supplied) here.

Connect the AC adapter here.

d

e f

jack

Note: For details, see “Using AC adapter and battery” on page 13.

RJ-45 port

Note: For details, see “Wired connection” on page 35.

Fan louvers

Note: Make sure that none of the fan louvers are blocked or else overheating of the

computer may occur.

Microphone jack

Headphone jack

Attention:



• Listening to music at high volume over extended periods of time may
damage your hearing.

This port connects the computer to an Ethernet network.

Dissipate internal heat.

Connects to external microphones.

Connects to external headphones.

5

Chapter 1. Getting to know your computer









Right-side view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

a b c d

Integrated
wireless device
switch

TV-in jack
(select models
only)

USB port

Note: For details, see “Connecting a universal serial bus (USB) device” on page 27.

VGA port

Use this switch to turn on/off the wireless radio of all
wireless devices on your computer.

Attach an external TV antenna here.

Connects to USB devices.

Connects to external display devices.

6

Chapter 1. Getting to know your computer





Front view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

a b

Built-in
microphone

Memory card slot

Note: For details, see “Using memory cards (not supplied)” on page 25.

The built-in microphone (with noise reduction) can be used
for video conferencing, voice narration, or simple audio
recordings.

Insert memory cards (not supplied) here.

7

Chapter 1. Getting to know your computer

Bottom view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

a b c ed

8

Chapter 1. Getting to know your computer











Battery latch ­spring loaded

The spring-loaded battery latch keeps the battery pack
secured in place.

Hard disk/
Memory/Mini PCI
Express Card slot
compartment

Battery pack

Battery latch ­manual

SIM card slot
(select models

For details, see “Using AC adapter and battery” on page 13.

The manual battery latch is used to keep the battery pack
secured in place.

Insert a SIM card (not supplied) for using Mobile
Broadband.

only)

Notes:

• After removing the battery pack, you can insert a SIM card into this slot.

• For details, see “Using Mobile Broadband (select models only)” on page 39.

9

Chapter 2. Learning the basics

First use

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

 Reading the manuals

Read the supplied manuals before using your computer.

 Connecting to the power

The supplied battery pack is not fully charged at purchase.
To charge the battery and begin using your computer, insert the battery

pack and connect the computer to an electrical outlet. The battery is
automatically charged while the computer is running on AC power.

Installing the battery pack

Refer to the supplied Setup Poster to install the battery pack.

Connecting the computer to an electrical outlet

1

Connect the power cord to the AC adapter.

2

Connect the AC adapter to the AC power adapter jack of the computer.

3

Plug the power cord into an electrical outlet.

10

Chapter 2. Learning the basics

 Turning on the computer

Press the power button to turn on the computer.

 Configuring the operating system

You may need to configure the operating system when it is first used. The
configuration process may include the procedures below.

• Accepting the end user license agreement

• Configuring the Internet connection

• Registering the operating system

• Creating a user account

 Putting your computer into sleep state or shutting it down

When you finish working with your computer, you can put it into sleep
state or shut it down.

Putting your computer into sleep state

If you will be away from your computer for only a short time, put the
computer into sleep state.
When the computer is in sleep state, you can quickly wake it to resume use,
and bypass the startup process.

11

Chapter 2. Learning the basics

To put the computer into sleep state, do one of the following.

•Click and select Sleep from the Start menu.

•Press Fn + F1.

Note: Wait until the power indicator light starts blinking (indicating that

the computer is in sleep state) before you move your computer.
Moving your computer while the hard disk is spinning can damage
the hard disk, causing loss of data.

To wake the computer, do one of the following.

• Press the power button.

• Press any key on the keyboard.

 Shutting down your computer

If you are not going to use your computer for a day or two, shut it down.
To shut down your computer, click and select Shut down from the Start

menu.

12

Chapter 2. Learning the basics

Using AC adapter and battery - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

 Checking battery status

You can determine the percentage of battery power remaining by checking
the battery icon in the notification area.

Note: As each computer user has different habits and needs, it is difficult to predict

how long a battery charge will last. There are two main factors:

• The amount of energy stored in the battery when you commence work.

• The way you use your computer: for example, how often you access the
hard disk drive and how bright you make the computer display.

 Charging the battery

When you find that the battery power is low, you need to charge the
battery or replace it with a fully charged one.

You need to charge the battery in any of the following situations:

• When you purchase a new battery

• If the battery status indicator starts blinking

• If the battery has not been used for a long time

13

Chapter 2. Learning the basics

Notes:

• You are advised to insert the battery pack when using your computer to prevent

small particles from entering the inside of your computer.

• To increase the life of the battery pack, the computer does not start recharging
the battery immediately after it drops from fully charged.

• Charge the battery at a temperature between 50 °F and 80 °F (10 °C-30 °C).

• Full charge or discharge is not required.

 Removing the battery pack

If you are not going to use the computer for an extended period of time, or
if you need to send your computer to Lenovo for service, etc. remove the
battery pack from the computer. Before removing the battery pack, make
sure the computer has been shut down.

14

Chapter 2. Learning the basics

 Handling the battery

If the rechargeable battery pack is replaced with an incorrect type, there may
be danger of an explosion. The battery pack contains a small amount of
harmful substances. To avoid possible injury and detriment to the
environment, pay attention to the following points:

• Replace only with a battery of the type recommended by Lenovo.

• Keep the battery pack away from fire.

• Do not expose the battery pack to water or rain.

• Do not attempt to disassemble the battery pack.

• Do not short-circuit the battery pack.

• Keep the battery pack away from children.

• Do not put the battery pack in trash that is disposed of in landfills. When
disposing of the battery, comply with local ordinances or regulations and
your company’s safety standards.

15

Chapter 2. Learning the basics

c







Using the touchpad - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

a

One-piece touchpad

Bottom left area

Bottom right area

Note: You can enable/disable the touchpad using Fn+F6.

b

To move the cursor on the screen, slide your
fingertip on the pad in the direction in which you
want the cursor to move.

The function corresponds to that of the left mouse
button on a conventional mouse, which can be
implemented by clicking this area.

The function corresponds to that of the right mouse
button on a conventional mouse, which can be
implemented by clicking this area.

16

Chapter 2. Learning the basics

Using the keyboard - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Your computer has a numeric keypad and function keys incorporated in its
standard keyboard.

 Numeric keypad

The keyboard has keys that, when enabled, work as a 10-key numeric
keypad.

To enable or disable the numeric keypad, press Fn+Insert.

Note: The indicator will light on if the numeric keypad is enabled.

17

Chapter 2. Learning the basics





 Function key combinations

Through the use of the function keys, you can change operational features
instantly. To use this function, press and hold Fn ; then press one of the
function keys .

b

a

18

Chapter 2. Learning the basics

The following describes the features of each function key.

Fn + Esc: Turn on/off the integrated camera.
Fn + F1: Enter sleep mode.
Fn + F2: Turn o n/off the LC D scre en.

Fn + F3:

Fn + F5:

Open the interface for the display device switch
to select this notebook or an external display.

Open the interface for integrated wireless devices
settings (on/off).

Fn + F6: Enable/Disable the touchpad.
Fn + F7: Start/Pause playback of Windows Media Player.
Fn + F8: Stop playback of Windows Media Player.
Fn + F9: Skip to the previous track.
Fn + F10: Skip to the next track.

Activate the F12 function.

Fn + F11:

* You can press Fn+F11 during computer startup to

open the boot selection menu.

Fn + PrtSc: Activate the system request.
Fn + Pause: Activate the break function.
Fn + Insert: Enable/Disable the numeric keypad.
Fn + Delete: Enable/Disable the Scroll Lock.
Fn + ↑ ／ ↓:

Fn + → ／ ←:

Increase/Decrease display brightness.
Increase/Decrease volume level.

19

Chapter 2. Learning the basics

Special keys and buttons - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

OneKey Rescue system button

• When the computer is powered off, press this button to enter the
OneKey Rescue system if Lenovo OneKey Rescue system has been
preinstalled.

• Under Windows operating systems, press this button to start Lenovo
OneKey Recovery.

Note: For details, see “OneKey Rescue system” on page 44.

20

Chapter 2. Learning the basics













c

System status indicators - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

These indicators inform you of the computer status.

ab cdef

Power status indicator

Battery status indicator

Wireless communication
indicator

Hard disk drive indicator

Num lock indicator

Caps lock indicator

ab

21

Chapter 2. Learning the basics

Securing your computer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

This section provides information about how to help protect your
computer from theft and unauthorized use.

 Attaching a security lock (not supplied)

You can attach a security lock to your computer to help prevent it from
being removed without your permission. For details on installing the
security lock, please refer to the instructions shipped with the security lock
that you have purchased.

Refer to the “Left-side view” on page 5 for the location of the Kensington
slot.

Notes:

• Before purchasing any security product, verify that it is compatible with this

type of security keyhole.

• You are responsible for evaluating, selecting, and implementing the locking
devices and security features. Lenovo offers no comment judgement or warranty
regarding the function, quality or performance of locking devices and security
features.

22

Chapter 2. Learning the basics

 Using VeriFace™

VeriFace is a face recognition software which takes a digital snapshot,
extracts key features of your face, and creates a digital map that becomes
the system’s “password”.

If you want to activate VeriFace for the first time, click the VeriFace icon on
the desktop to register your facial image.

Notes:

• The face registration and verification works best in an environment with steady

and even light.

• You can determine whether to use this function when you log on the system.

For more details on VeriFace, see the software help.

 Using VeriTouch

VeriTouch enables you to create a password by touching with a fingertip.
For more details on VeriTouch, see the software help.

23

Chapter 2. Learning the basics

 Using passwords

Using passwords helps prevent your computer from being used by others.
Once you set a password and enable it, a prompt appears on the screen
each time you power on the computer. Enter your password at the prompt.
The computer cannot be used unless you enter the correct password.

Note: This password can be from one to eight alphanumeric characters in any

combination.

For details about how to set the password, see the help to the right of the
screen in BIOS Setup Utility.

Note: To ent er BIOS Setup Utility, press F2 when the Lenovo logo appears on the

screen while the computer is starting up.

24

Chapter 2. Learning the basics

Connecting external devices - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Your computer has a wide range of built-in features and connection
capabilities.

 Using memory cards (not supplied)

Your computer supports the following types of memory cards:

• Secure Digital (SD) card

• High Capacity Secure Digital (SDHC) card

• MultiMediaCard (MMC)

• Memory Stick (MS)

• Memory Stick PRO (MS PRO)

• XD-Picture Card (XD)

Notes:

• Insert ONLY one card in the slot at a time.

• This card reader does not support SDIO devices (e.g., SDIO Bluetooth, etc.).

25

Chapter 2. Learning the basics

 Inserting a memory card

1

Gently pull out the rubber cover by its groove.

Note: The rubber cover is used to prevent dust and small particles from entering the

inside of your computer when the memory card slot is not in use.

2

Slide the memory card in until it clicks into place.

 Removing a memory card

1

Push the memory card until you hear a click.

2

Gently pull the memory card out of the memory card slot.

Note: Before removing the memory card, disable it via Windows safely remove

hardware and eject media utility to avoid data corruption.

26

Chapter 2. Learning the basics

 Connecting a universal serial bus (USB) device

Your computer comes with 2 USB ports compatible with USB devices.

Note: When using a high power consumption USB device such as USB ODD, use

the external device’s power adapter. Otherwise, the device may not be
recognized, and system shut down may result.

 Connecting a Bluetooth enabled device (select models only)

If your computer has an integrated Bluetooth adapter card, it can connect to
and transfer data wirelessly to other Bluetooth enabled devices, such as
notebook computers, PDAs and cell phones. You can transfer data between
these devices without cables at up to 10 meters range in open space.

Note: The actual maximum range may vary due to interference and transmission

barriers. To get the best possible connection speed, place the device as near
your computer as possible.

Enabling Bluetooth communications on your computer

1

Slide the integrated wireless device switch to .

2

Press Fn + F5 to make configuration.

Notes:

• When you do not need to use the Bluetooth function, turn it off to save battery

power.

• You need to pair the Bluetooth ena bled dev ice with your com puter be fore y ou can

transfer data between them. Read the documentation supplied with the Bluetooth
enabled device for details on how to pair the device with your computer.

27

Chapter 2. Learning the basics

Using the computer in the tablet mode - - - - - - - - - - - - - - - -

The computer has a function using a convertible display that allows you to
touch, drag and tap directly without the use of the keyboard or touchpad.

Notes:

• Only use your finger to touch the screen. Do not use any other object, such as a

digitizer pen for another brand of touch screen device.

• If you place the computer in a carrying case, put it into the notebook mode and
close the display.

 Converting to tablet mode

To use the computer in the tablet mode, do the following:

1

Open the computer display as shown in the illustration below.

28

Chapter 2. Learning the basics

2

Rotate the display 180 degrees in either direction so it is facing
backward to the keyboard.

Note: The rotation method is recommended as shown in the illustration.

29

Chapter 2. Learning the basics

3

Pull the display slowly, holding the top edge with both hands, until it
is closed against the keyboard.

To return the computer to the notebook mode, do the following:

1

Open the display.

2

Rotate the display slowly in the opposite direction until it is facing the
keyboard.

The correct rotation directions are shown as the below table.

Items To tablet mode Return to notebook mode

Rotation
direction

Note: In case you forget the correct rotation direction to return to the notebook

mode, do the following:
Try to rotate in one direction gently. If it is hard to rotate the display, try the
other direction to return to the notebook mode.

Clockwise direction Counterclockwise direction

Counterclockwise direction Clockwise direction

30

Chapter 2. Learning the basics

Attention:



Rotation direction to notebook mode must be the opposite of the one for
tablet mode. Otherwise, the rotation hinge can be damaged.

 Using multi-touch

The display panel supports two-finger multi-touch function.

Zoom

• Move two fingers apart to zoom in the active window.

• Move two fingers together to zoom out the active window.

31

Chapter 2. Learning the basics

Rotate

• Keeping one finger anchored, move the other finger to rotate the content in the
active window.

Right-click

• Place two fingers on the screen, and keeping one finger anchored, lift up and then
place down the other finger to activate the right-click menu.

Note: Not all applications support the multi-touch function.

32

Chapter 2. Learning the basics

Using Lenovo Quick Start - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

With a boot time of just a few seconds, Lenovo Quick Start offers a handy
environment that allows you to enjoy an instant access to functions such as
Web browsing, instant messaging and other entertainment functions
without entering the main operating system.

 Starting Lenovo Quick Start

Lenovo Quick Start is disabled by factory. Enable Lenovo Quick Start
features in BIOS Setup Utility if you want to use Lenovo Quick Start. To
enable Lenovo Quick Start:

• Start your computer. When Lenovo logo comes up, immediately press
F2.

•In BIOS Setup Utility, move the cursor to Configuration; highlight
Lenovo Quick Start features and press enter.

• Highlight Enable Lenovo Quick Start and press enter; change the
setting to Ye s.

•Under Countdown timer setting, choose Wait for User.

• Save changes and restart the computer. Lenovo Quick Start screen will
appear after restart.

33

Chapter 2. Learning the basics

You can also make the computer automatically start to the main operating
system if there is no user interference during a specified period. To activate
this option:

•Under Countdown timer setting in BIOS Setup Utility, choose a time
period.

• Save changes and restart the computer. Lenovo Quick Start screen will
appear after restart with countdown timer shown in the lower left corner
of the screen. If there is no user interference, the computer will
automatically start to the main operating system after countdown timer
reaches zero.

 Exiting Lenovo Quick Start

Click to restart the computer to the main operating system.

Click to turn off the computer.

34

Chapter 3. Using the Internet

As a global network, the Internet connects computers worldwide,
providing services such as e-mailing, information searching, electronic
commerce, Web browsing and entertainment.

You can connect the computer to the Internet in the following ways:

Wired connection: use physical wiring to connect.
Wireless network technology: connect without wiring.

Wired connection - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Wired connections are a reliable and safe way to connect the computer to
the Internet.

Cable Cable Internet services use a cable modem connected to

DSL DSL is a family of related technologies that bring

the residential cable TV line.

high-speed network access to homes and small
businesses over ordinary telephone lines.

35

Chapter 3. Using the Internet

pp

 Hardware connection:

Cable DSL

TV cable

Telephone line

Splitter *

*

Cable modem *

*

* Not su

Note: The above diagrams are for reference only. Actual connection method may

lied.

vary.

*

Splitter *

DSL modem *

*

 Software configuration

Consult your Internet Service Provider (ISP) for details on how to configure
your computer.

36

Chapter 3. Using the Internet

Wireless connection - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Wireless connections provide mobile access to the Internet, allowing you to
stay online anywhere the wireless signal covers.
Divided by the signal scales, wireless connection to the Internet can be built
based on the following standards.

Wi-Fi Wi-Fi networks cover a small physical area, like a home,

WiMAX WiMAX networks connect several Wireless L AN systems

Mobile Broadband The Mobile Broadband network provides Internet access

Note: Your computer may not support all wireless connection methods.

office, or small group of buildings. An access point is
necessary for the connection.

to cover a metropolitan area, providing high-speed
broadband access without the need for cables.

to computers, cell phones and other devices over a large
geographic area. Mobile networks are used for data
transmission, and access is usually provided by a mobile
network operator. A Mobile Broadband SIM card is
necessary for the connection.

37

Chapter 3. Using the Internet

 Using Wi-Fi/WiMax (select models only)

Enabling wireless connection

To enable wireless communications, do the following:

1

Slide the integrated wireless device switch to .

2

Press Fn + F5 to make configuration.

Hardware connection

Access point *

Wi-Fi/WiMax network

* Not supplied

Software configuration

Consult your Internet Service Provider (ISP) and search Windows Help and
Support Center for details on how to configure your computer.

38

Chapter 3. Using the Internet

 Using Mobile Broadband (select models only)

Before getting started with Mobile Broadband, you first need to choose a
mobile network operator and make sure you are in the coverage area of the
network. After that, you also need:

• To activate the Mobile Broadband service through your local mobile
network operator. You will get a Subscriber Identity Module (SIM) card
after activation. For instructions on inserting the SIM card, refer to
“Inserting the SIM card” on page 40.

Notes:

• Various standards are in use by mobile operators to provide Mobile Broadband

services. The Lenovo Mobile Broadband module may support one or more of the
following standards:

 GSM (Global System for Mobile Communications)
 TD-SCDMA (Time Division-Synchronous Code Division Multiple Access)
 SCDMA (Synchronous Code Division Multiple Access)
 EV-DO (Evolution Data Optimized)
 HSPA (High Speed Packet Access)

• Mobile Broadband is a subscription service. Refer to your local mobile network
operator for availability, cost and other information.

• A SIM card is a type of smart card used by mobile network operators to identify
their service subscribers on the mobile network. You will get the SIM card from
your mobile network operator after you have activated the Mobile Broadband
service.

39

Chapter 3. Using the Internet

• A connection management utility to connect/disconnect to your Mobile
Broadband network.

Note: In general, your mobile service provider provides this utility.

Inserting the SIM card

To i n sert th e SIM ca rd:

1

Turn off the computer; then disconnect the AC adapter and all cables
from the computer.

2

Close the computer display and turn it over.

3

Remove the battery.

40

Chapter 3. Using the Internet

4

Insert the SIM card in the card slot as shown in the illustration.

Note: Inserting the SIM card in the wrong direction may damage the SIM card slot.

Notched
Corner

5

Put the battery back in place. Turn the computer over and reconnect
the cables.

41

Chapter 3. Using the Internet

Removing the SIM card

To re move the SIM ca rd:

1

Turn off the computer, then disconnect the AC adapter and all cables
from the computer.

2

Close the computer display and turn it over.

3

Remove the battery.

4

Push the SIM card until you hear a click.

5

Gently pull the SIM card out of the card slot.

42

Chapter 3. Using the Internet

6

Put the battery back in place. Turn the computer over and reconnect
the cables.

Note: Never insert or remove the SIM card while the computer is on. Doing so may

cause permanent damage to the SIM card as well as the SIM card reader.

43

Chapter 4. OneKey Rescue system

OneKey Rescue system - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

 Introduction

The Lenovo OneKey Rescue system is an easy-to-use application that can
be used to back up the data on your system partition (C drive) for easy
restore when required. You can run Lenovo OneKey Recovery under the
Windows operating system, and the OneKey Rescue system without
starting the Windows operating system.

Attention:



In order to utilize the features of the OneKey Rescue system, your hard
disk already includes a hidden partition by default to store the system
image file and OneKey Rescue system program files. This default partition
is hidden for security reasons and is the reason the available disk space is
less than it claims. The exact available hard disk space depends on the file
size of the mirror image file (based on the size of operating system and
pre-installed software).

44

Chapter 4. OneKey Rescue system

 Using Lenovo OneKey Recovery (Within Windows operating

system)

In Windows operating system, double click the OneKey Recovery system
Icon on the desktop to launch Lenovo OneKey Recovery.

Within the program, you can back up the system partition on the hard disk
drive, other storage devices, or by creating recovery discs.

Notes:

• The backup process and creation of recovery discs may take some time, connect

the AC adapter and battery pack to your computer.

• After the recovery discs are burned, please number them so that you can use
them in the correct order.

• Computers without an integrated optical drive support the creation of recovery
discs; however an appropriate external optical drive is needed to physically
create the recovery discs.

For more instructions, see the help file of Lenovo OneKey
Recovery.

45

Chapter 4. OneKey Rescue system

 Using Lenovo OneKey Rescue system (Without Windows

operating system)

In the event that the operating system cannot be loaded, follow the steps
below to access OneKey Rescue system.

• Shut down your computer.

• Press the key to launch OneKey Rescue system.
Within the program, you can choose to restore your system partition to the

original factory status, or to a previously generated backup.

Note: The recovery process is irreversible. Make sure to back up any critical data



before using the recovery feature.

46

Chapter 5. Troubleshooting

Frequently Asked Questions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

This section lists frequently asked questions and tell where you can find detailed
answers. For details about each publication included in the package with your
computer, see Lenovo IdeaPad S10-

What safety precautions should I follow when using my computer?

See “Important safety information” on page iii of this guide.

How can I prevent problems with my computer?

See “Appendix B. Use, and care information” on page 74 of this guide.
More tips can be found in Chapter 1 and 2.

What are the main hardware features of my new computer?

More information can be found in Chapter 1 and 2.

Where can I find the detailed specifications for my computer?

See http://consumersupport.lenovo.com

I need to upgrade a device or I need to replace one of the following: the hard
disk drive, memory, or the keyboard.

See “Appendix D. Customer replaceable units (CRUs)” on page 101 of
this guide.

3t Setup Poster.

.

47

Chapter 5. Troubleshooting

Where are the recovery discs?

Your computer did not come with a recovery disc. For an explanation of
the alternative recovery methods offered by Lenovo, see “Chapter 4.
OneKey Rescue system” on page 44.

How can I contact the customer support center?

See “Appendix A. Getting help and service” on page 69 of this guide.

Where can I find warranty information?

For the warranty applicable to your computer, including the warranty
period and type of warranty service, see “Appendix C. Lenovo limited
warranty” on page 87.

How can I install the device drivers?

A compatible device driver is a requirement to ensure correct operation
and performance of each component in your computer. If your computer
is pre-installed with an operating system, Lenovo provides all the
drivers you need in your hard disk.

48

Chapter 5. Troubleshooting

What can I do if the backup process fails?

If you can start the backup feature without a problem, but it fails during
the backup process, please try the following steps:

1

Close other applications, then restart the backup process.

2

Check if the destination media is damaged, try to select another path
and then try again.

When do I need to restore the system to the factory status?

You can use this feature when your system fails or you need to re-install
your operating system. This will restore your computer back to the initial
status when you first booted up your computer after receiving it from
the store. If there is critical data on your current partition, back it up
before you run this recovery feature.

49

Chapter 5. Troubleshooting

Troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

If you do not find your problem here, see Chapter 2. The following section only
describes problems that might negate the need to refer to the more
comprehensive information in Chapter 2.

Display problems

When I turn on the compu­ter, nothing appears on the
screen.

When I turn on the
computer, only a white
cursor appears on a blank
screen.

• If the screen is blank, make sure that:

- The battery is installed correctly.

- The AC adapter is connected to the computer and
the power cord is plugged into a working electrical
outlet.

- The computer power is on. (Press the power
button again for confirmation.)

- The memory is installed correctly.

• If these items are properly set, and the screen
remains blank, have the computer serviced.

• Restore backed-up files to your Windows
environment or the entire contents of your hard disk
to the original factory contents using OneKey
Recovery. If you still see only the cursor on the
screen, have the computer serviced.

50

Chapter 5. Troubleshooting

My screen goes blank while
the computer is on.

• Your screen saver or power management may be

enabled. Do one of the following to exit from the
screen saver or to resume from sleep or hibernation
mode:

- Touch the touchpad.

- Press any key on the keyboard.

- Press the power button.

- Press Fn+F2 to confirm whether the LCD screen
has been turned off.

A Password problem

I forgot my password. • If you forget your user password, you must take

your computer to a Lenovo authorized servicer or a
marketing representative to have the password
changed.

• If you forget your HDD password, a Lenovo
authorized servicer cannot reset your password or
recover data from the hard disk. You must take your
computer to a Lenovo authorized servicer or a
marketing representative to have the hard disk drive
replaced. Proof of purchase is required, and a fee will
be charged for parts and service.

• If you forget your supervisor password, a Lenovo
authorized servicer cannot reset your password. You
must take your computer to a Lenovo authorized
servicer or a marketing representative to have the
system board replaced. Proof of purchase is
required, and a fee will be charged for parts and
service.

51

Chapter 5. Troubleshooting

Keyboard problems

A number appears when
you enter a letter.

• The numeric lock function is on. To disable it, press

Fn + Insert.

Sleep or hibernation problems

The computer enters sleep
mode unexpectedly.

The computer enters sleep
mode immediately after
Power-on self-test (POST).

Note: If the battery is charged and the temperature is within range, have the computer

serviced.

The critical low-ba ttery error
message appears, and the
computer immediately turns
off.

•

If the processor overheats, the computer automatically
enters sleep mode to allow the computer to cool and to
protect the processor and other internal components.
Check the settings for sleep mode.

• Make sure that:

- The battery is charged.

- The operating temperature is within the acceptable

range. See “Appendix B. Use, and care
information” on page 74.

• The battery power is getting low. Connect the AC
adapter to the computer, or replace the battery with
a fully charged one.

52

Chapter 5. Troubleshooting

The computer does not
return from sleep mode and
does not work.

Note:

If the system still does not return from sleep mode, your system has stopped
responding, and you cannot turn off the computer, reset the computer. However,
unsaved data may be lost. To reset the computer, press and hold the
for 4 seconds or more. If the computer is still not reset, remove the AC adapter and
the battery.

• If the computer does not return from sleep mode, it

may have entered hibernation mode automatically
because the battery is depleted. Check the power
indicator.

• If your computer is in sleep mode connect the AC

adapter to the computer, then press any key or the
power button.

• If your com puter is in hibernation mode or power-off

state. Connect the AC adapter to the computer, then
press the power button to resume operation.

power button

53

Chapter 5. Troubleshooting

Computer screen problems

The screen is blank. • Do the following:

The screen is unreadable or
distorted.

Incorrect characters appear
on the screen.

- If you are using the AC adapter, or using the

battery, and the battery status indicator is on, press
Fn + ↑ to make the screen brighter.

- If the power indicator is blinking, press the power

button to resume from the sleep mode.

- If the problem persists, follow the solution in the

following problem “The screen is unreadable or
distorted.”

• Make sure that:

- The display device driver is installed correctly.

- The screen resolution and color quality are

correctly set.

- The monitor type is correct.

• Did you install the operating system or application
program correctly? If they are installed and
configured correctly, have the computer serviced.

54

Sound problems

No sound can be heard
from the speaker even
when the volume is turned
up.

Battery problems

Your computer shuts down
before the battery status
indicator shows empty.

-or-

Your computer operates
after the battery status
indicator shows empty.

The operating time for a
fully charged batter y is
short.

The computer does not
operate with a fully charged
battery.

The battery does not
charge.

A hard disk drive problem

The hard disk drive does
not work.

Chapter 5. Troubleshooting

• Make sure that:

- The Mute function is off.

- The headphone jack is not used.

- Speakers are selected as the playback device.

• Discharge and recharge the battery.

• For details, see “Handling the battery” in Chapter 2.

• The surge protector in the battery might be active.

Turn off the computer for one minute to reset the
protector, then turn on the computer again.

• For details, see “Handling the battery” in Chapter 2.

• In the Boot menu in BIOS Setup Utility, make sure

that the hard disk drive is included in the Boot
Order correctly.

55

Chapter 5. Troubleshooting

A startup problem

The Microsoft® Windows
operating system does not
start.

• Use the OneKey Rescue system to help solve or
identify your problem. For details on the OneKey
Rescue system, see “Chapter 4. OneKey Rescue
system” on page 44.

OneKey Rescue system problems

Backup cannot be made. • You are not currently using a Windows operating

Fail to restore system
partition to factory default.

system.

• There is not enough space to store the backed up
data. You will need to free more hard disk space on
your system partition (C drive).

• The system partition, such as the partition size or the
drive capacity of C, has been modified.

Other problems

The computer does not
respond.

•

To turn off your computer, press and hold the power
button for 4 seconds or more. If the computer still does
not respond, remove the AC adapter and the battery.

• Your computer might lock when it enters sleep mode
during a communication operation.

56

Chapter 5. Troubleshooting

The computer does not
start from the desired
device.

The connected external
device does not work.

The cursor cannot be
accurately positioned by the
fingertip in the tablet mode.

Note:

For more details, refer to the Windows Help and Support file.

• See the Boot menu of BIOS Setup Utility. Make sure

that Boot Order in BIOS Setup Utility is set so that
the computer starts from the device you want.

• Also make sure that the device from which the

computer starts is enabled. In the Boot menu in
BIOS Setup Utility, make sure that the device is
included in the Boot Order list.

• Press Fn + F11 when the Lenovo logo appears on the

screen while the computer is starting up to select the
device you want the computer starts from.

• Do not connect or disconnect any external device

cables other than USB while the computer power is
on; otherwise, you might damage your computer.

• When using a high power consumption external

devices such as an external USB optical disk drive,
use external device power adapter. Otherwise, the
device may not be recognized, or system shut down
may result.

• Calibration is required through the configuration of

the Control Panel.

57

Chapter 6. Upgrading and replacing devices

Replacing the battery - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Note: Use only the battery provided by Lenovo. Any other battery could ignite or

explode.

To replace the battery, do the following:

1

Turn off the computer, or enter hibernation mode. Disconnect the AC
adapter and all cables from the computer.

2

Close the computer display, and turn the computer over.

58

Chapter 6. Upgrading and replacing devices







3

Unlock the manual battery latch . Holding the spring-loaded battery
latch in the unlocked position , remove the battery pack in the
direction shown by the arrow .

c

b

a

4

Install a fully charged battery.

5

Slide the manual battery latch to the locked position.

6

Turn the computer over again. Connect the AC adapter and the cables
to the computer again.

59

Chapter 6. Upgrading and replacing devices

Replacing memory - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

You can increase the amount of memory in your computer by replacing a
double data rate (DDR2) small outline dual inline memory module (SO­DIMM) - available as an option - in the memory slot of your computer. SO­DIMMs are available in various capacities.

Note: Use only the memory types supported by your computer. If you incorrectly

install optional memory, or install an unsupported memory type, a warning
beep will sound when you try to start the computer.

To install an SO-DIMM, do the following:

1

Touch a metal table or a grounded metal object to reduce any static
electricity in your body, which could damage the SO-DIMM. Do not
touch the contact edge of the SO-DIMM.

2

Turn off the computer. Disconnect the AC adapter and all cables from
the computer.

3

Close the computer display, and turn the computer over.

4

Remove the battery.

60

Chapter 6. Upgrading and replacing devices





5

Remove the Hard disk/Memory/Mini PCI Express Card slot
compartment cover.

a. Loosen the screws that secure the compartment cover .

b. Remove the compartment cover .

b

a

61

Chapter 6. Upgrading and replacing devices

6

Press outwards on the latches on both edges of the socket at the same
time, remove the SO-DIMM. Be sure to save the old SO-DIMM for
future use.

62

a

b

7

Insert the notched end of the DIMM into the socket.
Press the DIMM firmly, and pivot it until it snaps into place. Make sure

that it is firmly fixed in the slot and does not move easily.

8

After aligning the attachment clips with their matching gaps, reinstall
the compartment cover.

9

Tighten the screws.

0

Reinstall the battery.

A

Turn the computer over, and reconnect the AC adapter and the
cables to the computer.

a

Chapter 6. Upgrading and replacing devices

To make sure that the SO-DIMM is installed correctly, do as follows:

1

Turn the computer on.

2

Hold F2 during startup. The BIOS Setup Utility screen opens. The
Extended Memory item shows the total amount of memory installed

in your computer.

63

Chapter 6. Upgrading and replacing devices

Replacing the hard disk drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

You can increase the storage capacity of your computer by replacing the
hard disk drive with one of greater capacity. You can purchase a new hard
disk drive from your reseller or Lenovo marketing representative.

Notes:

• Replace the hard disk drive only if you upgrade it or have it repaired. The

connectors and bay of the hard disk drive were not designed for frequent
changes, or drive swapping.

• The preinstalled softwares are not included on an optional hard disk drive.

Handling a hard disk drive

• Do not drop the drive or subject it to physical shocks. Put the drive on a

material, such as soft cloth, that absorbs the physical shock.

• Do not apply pressure to the cover of the drive.

• Do not touch the connector.

The drive is very sensitive. Incorrect handling can cause damage and
permanent loss of data on the hard disk. Before removing the hard disk
drive, make a backup copy of all the information on the hard disk, and then
turn the computer off. Never remove the drive while the system is
operating, in sleep mode, or in hibernation mode.

64

Chapter 6. Upgrading and replacing devices





To replace the hard disk drive, do the following:

1

Turn off the computer; then disconnect the AC adapter and all cables
from the computer.

2

Close the computer display, and then turn the computer over.

3

Remove the battery pack.

4

Remove the Hard disk/Memory/Mini PCI Express Card slot
compartment cover.

a. Loosen the screws that secure the compartment cover .
b. Remove the compartment cover .

b

a

65

Chapter 6. Upgrading and replacing devices



5

Remove the frame fixing screws .

c

c

6

Pull the tab in the direction shown by the arrow.

d

66

Chapter 6. Upgrading and replacing devices

7

Take out the hard disk drive secured in a metal frame.

e

8

Remove the screws and detach the metal frame from the hard disk
drive.

9

Attach the metal frame to a new hard disk drive and tighten the
screws.

0

Put the hard disk drive gently into the hard disk drive bay with the tab
facing upwards and the connectors facing each other; then push it
firmly into space.

A

Reinstall the frame fixing screw.

B

After aligning the attachment clips with their matching gaps, reinstall
the compartment cover.

67

Chapter 6. Upgrading and replacing devices

C

Tighten the screws.

D

Reinstall the battery pack.

E

Turn the computer over again. Connect the AC adapter and the cables
to the computer again.

The following table provides a list of CRUs (Customer Replaceable Units)
for your computer, and informs you of where to find replacement
instructions.

Setup Poster User Guide

AC adapter O

Power cord for AC adapter O

Battery O O

Bottom access doors O

Memory O

Hard disk O

68

Appendix A. Getting help and service

If you need help, service, technical assistance, or just want more
information about Lenovo computers, you will find a wide variety of
sources available from Lenovo to assist you. This section contains
information about where to go for additional information about Lenovo
computers, what to do if you experience a problem with your computer,
and whom to call for service should it be necessary.

Microsoft Service Packs are the latest software source for Windows product
updates. They are available by means of a Web download (connection
charges may apply) or from a disc. For more specific information and links,
go to the Microsoft Web site at http://www.microsoft.com
Up and Running technical assistance with installation of, or questions
related to, Service Packs for your Lenovo-preinstalled Microsoft Windows
product.

. Lenovo offers

69

Appendix A. Getting help and service

Getting help on the Web - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

The Lenovo Web site on the World Wide Web has up-to-date information
about Lenovo computers and support. The address for the Lenovo home
page is http://consumersupport.lenovo.com

You can find support information for your Lenovo IdeaPad™ computer at
http://consumersupport.lenovo.com
to solve problems, find new ways to use your computer, and learn about
options that can make working with your Lenovo computer even easier.

.

. Research this Web site to learn how

Calling the customer support center - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

If you have tried to correct the problem yourself and still need help, during
the warranty period, you can get help and information by telephone
through the customer support center. The following services are available
during the warranty period:

• Problem determination - Trained personnel are available to assist you
with determining if you have a hardware problem and deciding what
action is necessary to fix the problem.

• Lenovo hardware repair - If the problem is determined to be caused by
Lenovo hardware under warranty, trained service personnel are
available to provide the applicable level of service.

70

Appendix A. Getting help and service

• Engineering change management - Occasionally, there might be changes
that are required after a product has been sold. Lenovo or your reseller, if
authorized by Lenovo, will make selected Engineering Changes (ECs)
available that apply to your hardware.

The following items are not covered:

• Replacement or use of parts not manufactured for or by Lenovo or non
warranted parts

• Identification of software problem sources

• Configuration of BIOS as part of an installation or upgrade

• Changes, modifications, or upgrades to device drivers

• Installation and maintenance of network operating systems (NOS)

• Installation and maintenance of application programs

To determine if your Lenovo hardware product is under warranty and
when the warranty expires, go to http://consumersupport.lenovo.com

Refer to your Lenovo hardware warranty for a full explanation of Lenovo
warranty terms. B e sure to retain your proof o f purchase to obta in warranty
service.

.

71

Appendix A. Getting help and service

If possible, be near your computer when you make your call in case the
technical assistance representative needs to help you resolve a computer
problem. Please ensure that you have downloaded the most current drivers
and system updates, and recorded information before you call. When
calling for technical assistance, please have the following information
available:

• Machine Type and Model

• Serial number of your computer and your proof of purchase

• Description of the problem

• Hardware and software configuration information for your system

Note: For the latest list of customer support center telephone numbers and hours of

operation, visit the Support Web site at http://consumersupport.lenovo.com.
If the number for your country or region is not listed, contact your Lenovo
reseller or Lenovo marketing representative.

72

Appendix A. Getting help and service

Getting help around the world - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

If you travel with your computer or relocate it to a country where your
Lenovo machine type is sold, your computer might be eligible for
International Warranty Service, which automatically entitles you to obtain
warranty service throughout the warranty period. Service will be
performed by service providers authorized to perform warranty service.

Service methods and procedures vary by country, and some services might
not be available in all countries. Service centers in certain countries might
not be able to service all models of a particular machine type. In some
countries, fees and restrictions might apply at the time of service.

To determine whether your computer is eligible for International Warranty
Service and to view a list of the countries where service is available, go to
http://consumersupport.lenovo.com

.

Lenovo warranty service telephone numbers - - - - - - - - - - - - -

Warranty Service Telephone Numbers

A list of warranty service telephone numbers is available at
www.lenovo.com/support/phone
in a country or region, please contact Lenovo, or your reseller in your
country or region.

. For the latest warranty service number

73

Appendix B. Use, and care information

Caring for your computer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Though your computer is designed to function reliably in normal work
environments, you need to use common sense in handling it. By following
these important tips, you will get the most use and enjoyment out of your
computer.

 Being careful about where and how you work.

• Do not eat or smoke over your keyboard. Particles that fall into your
keyboard can cause damage.

• Store packing materials safely out of the reach of children to prevent the
risk of suffocation from plastic bags.

• Keep your computer away from magnets, activated cellular phones,
electrical appliances, or speakers (within 13 cm or 5 in).

• Avoid subjecting your computer to extreme temperatures (below 5°C/
41°F or above 35°C/95°F).

• Some appliances, such as certain portable desktop fans or air purifiers,
can produce negative ions. If a computer is close to such an appliance,
and is exposed for an extended time to air containing negative ions, it
may become electrostatically charged. Such a charge may be discharged
through your hands when you touch the keyboard or other parts of the
computer, or through connectors on I/O devices connected to it. Even
though this kind of electrostatic discharge (ESD) is the opposite of a

74

Appendix B. Use, and care information

discharge from your body or clothing to the computer, it poses the same
risk of a computer malfunction.

Your computer is designed and manufactured to minimize any effects of
electrostatic charge. An electrostatic charge above a certain limit,
however, can increase the risk of ESD. Therefore, when using the
computer close to an appliance that can produce negative ions, give
special attention to the following:

- Avoid directly exposing your computer to the air from an appliance
that can produce negative ions.

- Keep your computer and peripherals as far as possible from such an
appliance.

- Wherever possible, ground your computer to facilitate safe
electrostatic discharge.

 Notice of static-electricity

When you handle options or CRUs, or perform any work inside the
computer, take the following precautions to avoid static-electricity
damage:

- Limit your movement. Movement can cause static electricity to build
up around you.

- Always handle components carefully. Handle adapters, memory
modules, and other circuit boards by the edges. Never touch exposed
circuitry.

- Prevent others from touching components.

75

Appendix B. Use, and care information

- When you install a static-sensitive option or CRU, touch the static­protective package containing the part to a metal expansion-slot cover
or other unpainted metal surface on the computer for at least two
seconds. This reduces static electricity in the package and your body.

- Whenever possible, remove the static-sensitive part from the static­protective packaging and install the part without setting it down.
When this is not possible, place the static-protective packaging on a
smooth, level surface and place the part on it.

- Do not place the part on the computer cover or other metal surface.

 Being gentle with your computer

• Avoid placing any objects (including paper) between the display and the
keyboard or under the keyboard.

• Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy
objects on your computer, display, or external devices.

• Avoid turning the display beyond 180°.

 Carrying your computer properly

• Before moving your computer, be sure to remove any media, turn off
attached devices, and disconnect cords and cables.

• Be sure your computer is in sleep or hibernation mode, or turned off,
before moving it. This will prevent damage to the hard disk drive and
data loss.

76

Appendix B. Use, and care information

• When picking up your open computer, hold it by the bottom. Do not
pick up or hold your computer by the display.

• Use a quality carrying case that provides adequate cushion and
protection. Do not pack your computer in a tightly packed suitcase or
bag.

 For outdoor use

• Backup your critical data before you take your computer outdoors.

• Ensure that the battery is full.

• Be sure to turn off the power and close the LCD well.

• When you leave the computer in your car, place it on the back seat to
avoid being insolated.

• Carry the AC adapter and power cord with the computer.

 Handling storage media and drives properly

• If your computer comes with an optical drive, do not touch the surface of
a disc or the lens on the tray.

• Wait until you hear the CD or DVD click into the center pivot of an
optical drive before closing the tray.

• When installing your hard disk, follow the instructions shipped with
your hardware, and apply pressure only where needed on the device.

77

Appendix B. Use, and care information

 Data safety

• Do not delete unknown files or change the name of files or directories
that were not created by you; otherwise, your computer software might
fail to work.

• Be aware that accessing network resources can leave your computer
vulnerable to computer viruses, hackers, spyware, and other malicious
activities that might damage your computer, software, or data.

• It is your responsibility to ensure that you have adequate protection in
the form of firewalls, antivirus software, and anti-spyware software and
keep this software up to date.

 Taking care in setting passwords

• Remember your passwords. If you forget a supervisor or hard disk
password, Lenovo authorized service providers will not reset it, and you
might have to replace your system board or hard disk drive.

 Other important tips

• Do not put the battery pack in trash that is disposed of in landfills. When
disposing of the battery, comply with local ordinances or regulations and
your company's safety standards.

• Your computer might have both an Ethernet connector and a modem
connector. If so, be sure to connect your communication cable to the
correct one, so your connector is not damaged.

78

Appendix B. Use, and care information

• Register your Lenovo products with Lenovo (refer to the Web page:
http://consumersupport.lenovo.com
your computer to you if it is lost or stolen. Registering your computer
also enables Lenovo to notify you about possible technical information
and upgrades.

• Only an authorized Lenovo repair technician should disassemble and
repair your computer.

• Do not modify or tape the latches to keep the display open or closed.

• Take care not to turn your computer over while the AC adapter is
plugged in. This could break the adapter plug.

• Turn off your computer if you are replacing a device, or else verify that
the device is warm- or hot-swappable.

• Before you install any of the following devices, touch a metal table or a
grounded metal object. This action reduces any static electricity from
your body. The static electricity could damage the device.

- ExpressCard

- Memory Card, such as SD Card, SDHC Card, Memory Stick,

MultiMediaCard, Memory Stick Pro card, and XD Card.

- Memory module

• When transferring data to or from a Flash Media Card, such as an SD
card, do not put your computer in sleep or hibernation mode before the
data transfer is complete. To do so might cause damage to your data.

). This can help authorities return

79

Appendix B. Use, and care information

Accessibility and comfort - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

 Ergonomic information

Working in the virtual office may mean adapting to frequent changes in
your environment. Following some simple rules will make things easier
and bring you the maximum benefits of your computer. Keeping in mind
such basics as good lighting and proper seating, for example, can help you
improve your performance and achieve greater comfort.

Note: This example shows someone in a conventional setting. Even if you work in a

casual, less conventional setting, many of the tips in this section still apply.
Develop good habits, and they will serve you well.

Head and neck in upright

80

Good back support
and seat height

Parallel to the floor

A suitable brightness
avoid glare or reflection

Type softly

Support the forearms

Flat on the floor

Appendix B. Use, and care information

 What if you are traveling?

It may not be possible to observe the best ergonomic practices when you
are using your computer while on the move or in a casual setting.
Regardless of the setting, try to observe as many of the tips as possible.
Sitting properly and using adequate lighting, for example, will help you
maintain desirable levels of comfort and performance.

 Questions about vision?

Your computer’s visual display screen is designed to meet the highest
standards and to provide you with clear, crisp images and large, bright
displays that are easy to see, yet easy on the eyes. Of course, any
concentrated and sustained visual activity can be tiring. If you have
questions on eye fatigue or visual discomfort, consult a vision care
specialist for advice.

81

Appendix B. Use, and care information

Maintenance - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

An important part of owning your computer is maintenance. With proper
care, you can avoid common problems. The following sections provide
information that can help you to keep your computer running smoothly.

 General tips for maintenance

1

Check the capacity of your hard disk drive from time to time. If the
hard disk drive gets too full, Windows

produce errors.

2

Empty your recycle bin on a regular basis.

3

Use Diskeeper Lite or the Microsoft Disk Defragmenter on your hard
disk drive on a regular basis to improve data seek and read time.

• To free up disk space, uninstall unused application programs.

• Clean out your Inbox, Sent, and Trash folders from your e-mail client
program.

• At least once a week, make a point to back up your data. If critical data is
present, it is a good idea to perform a daily backup. Lenovo has many
backup options available for your computer. CD-RW drives and
CD-RW/DVD drives are available for most computers and are easily
installed.

®

will slow down and might

82

Appendix B. Use, and care information

• Use or schedule System Restore to take a system snapshot periodically.

Note: Always take a system snapshot before installing new drivers, updating

software, or installing new software.

• Update device drivers and BIOS when needed.

• Profile your machine at http://consumersupport.lenovo.com

to keep up

to date with current drivers and revisions.

• Keep up to date on device drivers on other non-Lenovo hardware. You
might want to read the device driver information release notes prior to
updating for compatibility or known issues.

• Keep a log book. Entries might include major hardware or software
changes, driver updates, minor issues you have experienced and how
you resolved them.

• If you ever need to run a recovery operation on your computer by
OneKey Rescue system, see “Chapter 4. OneKey Rescue system” on
page 44.

• If required, you can find your country’s customer support center at the
following Web address: http://consumersupport.lenovo.com

.
When calling the customer support center, please make sure you have
your machine type, model, and serial number available and the
computer is in front of you. Also, if the machine is producing error
codes, it is helpful to have the error screen on or the message written
down.

83

Appendix B. Use, and care information

 Cleaning the cover of your computer

Occasionally clean your computer as follows:

1

Prepare a mixture of a gentle kitchen-use detergent (one that does not
contain abrasive powder or strong chemicals such as acid or alkaline).
Use 5 parts water to 1 part detergent.

2

Absorb the diluted detergent into a sponge.

3

Squeeze excess liquid from the sponge.

4

Wipe the cover with the sponge, using a circular motion and taking
care not to let any excess liquid drip.

5

Wipe the surface to remove the detergent.

6

Rinse the sponge with clean running water.

7

Wipe the cover with the clean sponge.

8

Wipe the surface again with a dry, soft lint-free cloth.

9

Wait for the surface to dry completely and remove any cloth fibers
from the computer surface.

Note: Shut down the computer and then disconnect the power cord before cleaning

the computer.

84

Appendix B. Use, and care information

 Cleaning your computer keyboard

1

Absorb some isopropyl rubbing alcohol on a soft, dust-free cloth.

2

Wipe each keytop surface with the cloth. Wipe the keys one by one; if
you wipe several keys at a time, the cloth may hook onto an adjacent
key and possibly damage it. Make sure that no liquid drips onto or
between the keys.

3

Allow to dry.

4

To remove any crumbs and dust from beneath the keys, you can use a
camera blower with a brush or cool air from a hair drier.

Note: Avoid spraying cleaner directly on the display or the keyboard.

85

Appendix B. Use, and care information

 Cleaning your computer display

1

Gently wipe the display with a dry, soft lint-free cloth. If you see a
scratchlike mark on your display, it might be a stain transferred from
the keyboard when the cover was pressed from the outside.

2

Wipe or dust the stain gently with a soft, dry cloth.

3

If the stain remains, moisten a soft, lint-free cloth with water or a 50-50
mixture of isopropyl alcohol and water that does not contain
impurities.

4

Wring out as much of the liquid as you can.

5

Wipe the display again; do not let any liquid drip into the computer.

6

Be sure to dry the display before closing it.

86