Lenovo P320 User Manual

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P320HardwareMaintenanceManual
MachineTypes:30BG,30BH,and30BR
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Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1
andAppendixG“Notices”onpage189.
FirstEdition(April2017) ©CopyrightLenovo2017.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuanttoaGeneralServices Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo. GS-35F-05925.
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Contents
Aboutthismanual............v
Chapter1.Readthisfirst:Important
safetyinformation............1
Powercordsandpoweradapters........1
Generalsafety................1
Electricalsafety...............2
Safetyinspectionguide............4
Handlingelectrostaticdischarge-sensitive
devices..................4
Groundingrequirements............5
Safetynotices(multi-lingualtranslations).....5
Chapter2.Productoverview.....27
Hardwarelocations.............27
Frontview...............27
Rearview...............28
Computercomponents.........31
MajorFRUsandCRUs..........31
Partsonthesystemboard........34
Internaldrives.............35
Machinetypeandmodellabel......36
Computerfeatures.............36
Computerspecifications...........40
Programs.................41
Accessingaprogramonyourcomputer...41
Installingaprogramthatisreadytobe
installed(Windows7only)........41
AnintroductiontoLenovoprograms....41
Chapter3.Usingyourcomputer...43
Registeringyourcomputer..........43
Settingthecomputervolume.........43
Usingadisc................43
Guidelinesaboutusingtheopticaldrive...43
Handlingandstoringadisc........43
Playingandremovingadisc.......44
Recordingadisc............44
Connectingtoanetwork...........45
Chapter4.Youandyourcomputer..47
Arrangingyourworkspace..........47
Glareandlighting............47
Aircirculation.............47
Electricaloutletlocationsandcablelengths.47
Comfort...............47
Accessibilityinformation...........48
Cleaningyourcomputer...........51
Maintenance...............51
Basicmaintenancetips.........51
Goodmaintenancepractices.......51
Keepingyourcomputercurrent......52
Movingyourcomputer...........53
Chapter5.Security..........55
Lockingyourcomputer...........55
Attachingapadlock...........55
AttachingaKensington-stylecablelock...56
Attachingacablelock..........57
Viewingandchangingsecuritysettingsinthe
SetupUtilityprogram............57
UsingpasswordsandWindowsaccounts....57
Usingthecoverpresenceswitch.......58
Usingfingerprintauthentication........58
Usingfirewalls...............59
Protectingdataagainstviruses........59
ComputraceAgentsoftwareembeddedin
firmware.................59
TrustedPlatformModule(TPM)........59
Chapter6.Advancedconfiguration..61
UsingtheSetupUtilityprogram........61
StartingtheSetupUtilityprogram.....61
Enablingordisablingadevice.......61
Enablingordisablingtheautomaticpower-on
ofyourcomputer............61
EnablingordisablingtheErPLPScompliance
mode................62
Switchingbetweenbetteracousticandbetter
thermalperformance..........62
Enablingordisablingthesystemtorecord
thermalalertlogs............63
Enablingordisablingtheconfigurationchange
detection...............63
ChangingtheBIOSsettingsbeforeinstallinga
newoperatingsystem..........63
UsingBIOSpasswords.........64
Selectingastartupdevice........65
ExitingtheSetupUtilityprogram......66
UpdatingandrecoveringtheBIOS.......66
BIOSlevels..............67
ConfiguringRAID..............67
RAIDLevel..............68
ConfiguringthesystemBIOStoenableSATA
RAIDfunctionality............68
CreatingRAIDvolumes.........68
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DeletingRAIDvolumes.........68
Resettingdiskstonon-RAID.......69
Chapter7.Troubleshooting,
diagnostics,andrecovery......71
Basicprocedureforresolvingcomputer
problems.................71
Troubleshooting..............71
Startupproblems............71
Audioproblems............72
CDorDVDproblems..........73
Intermittentproblems..........74
Storagedriveproblems.........74
EthernetLANproblems.........74
WirelessLANproblem..........75
Bluetoothproblems...........76
Performanceproblems..........76
Serialconnectorproblem.........78
USBdeviceproblems..........78
Softwareanddriverproblems.......78
Diagnosingproblems............79
UEFIdiagnosticprogram...........80
Recoveryinformation............80
Chapter8.Servicecheckoutand
symptom-to-FRUindex........83
Servicecheckout..............83
Problemdeterminationtips........83
Symptom-to-FRUindex...........84
Harddiskdrivebooterror........84
Powersupplyproblems.........85
Beepsymptoms............85
POSTerrorcodes............86
Miscellaneouserrorconditions......87
Undeterminedproblems.........89
Chapter9.Hardwareinstallationand
replacement..............91
Handlingstatic-sensitivedevices.......91
Preparingyourcomputerandremovingthe
computercover..............91
Removingandinstallinghardware.......92
Externaloptions............92
Frontbezel..............92
Cardreader..............93
Powerbutton.............95
PCIecard...............96
M.2solid-statedrive..........98
Memorymodule............101
Opticaldrive..............104
Deviceinthe5.25-inchflexmodule.....107
Harddiskdriveinthefront-accessstorage
enclosure...............119
DeviceintheMulti-driveConversionKit...121
Battery................133
FrontaudioandUSBassembly......135
Internalspeaker............136
Thermalsensor............137
Coverpresenceswitch.........139
Powersupplyassembly.........140
Heatsinkandfanassembly........142
Microprocessor............143
Systemboard.............146
Primaryharddiskdrive.........148
Secondaryharddiskdrive........149
Solid-statedrive............151
Frontfanassembly...........155
Rearfanassembly...........156
Wi-Fiunits..............158
Completingthepartsreplacement.......166
Chapter10.Gettinginformation,help,
andservice.............169
Informationresources............169
Accessingtheuserguideinvarious
languages...............169
Windowshelpsystem..........169
Safetyandwarranty...........169
LenovoWebsite............169
LenovoSupportWebsite.........170
Frequentlyaskedquestions........170
Helpandservice..............170
Callingforservice............170
Usingotherservices..........171
Purchasingadditionalservices......171
AppendixA.Systemmemory
speed................173
AppendixB.Supplemental informationabouttheUbuntu
operatingsystem..........175
AppendixC.Regulatory
information.............177
Exportclassificationnotice..........177
Electronicemissionsnotices.........177
FederalCommunicationsCommission
DeclarationofConformity........177
Eurasiancompliancemark..........179
Brazilaudionotice.............179
Mexicowireless-radiocomplianceinformation..180
Additionalregulatoryinformation.......180
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AppendixD.WEEEandrecycling
information.............181
ImportantWEEEinformation.........181
RecyclinginformationforJapan........181
RecyclinginformationforBrazil........182
BatteryrecyclinginformationforT aiwan.....182
BatteryrecyclinginformationfortheEuropean
Union..................183
AppendixE.RestrictionofHazardous
Substances(RoHS)Directive....185
AppendixF .ENERGYSTARmodel
information.............187
AppendixG.Notices.........189
AppendixH.Trademarks......191
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Aboutthismanual

ThismanualprovidesserviceandreferenceinformationforThinkStation
Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.
Important:ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkStation computers.Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively. BeforeservicingaThinkStationcomputer,besuretoreadandunderstandChapter1“Readthisfirst: Importantsafetyinformation”onpage1
.
®
computerslistedonthefrontcover.
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Chapter1.Readthisfirst:Importantsafetyinformation
Thischaptercontainsthesafetyinformationthatyoumustbefamiliarwith.

Powercordsandpoweradapters

Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.Donotusetheac powercordforotherdevices.
Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH05VV-F,3G,0.75mm othercountries,thesuitabletypesshallbeusedaccordingly.
Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordinwaysthat cancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.
Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.
Protectpowercordandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercordorpower adapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.Liquidscancausea shortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressedbymisuse.Liquidsalsocan causegradualcorrosionofpowercordterminalsand/ortheconnectorterminalsonapoweradapter, whichcaneventuallyresultinoverheating.
Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.
Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsofoverheating(such asdeformedplastic)attheacinputoranywhereonthepoweradapter.
Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor overheatingorwherethepowercordappearstohavebeendamagedinanyway.
2
,orbetter.For

Generalsafety

Followtheserulestoensuregeneralsafety:
•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.
•Whenliftinganyheavyobject:
1.Ensureyoucanstandsafelywithoutslipping.
2.Distributetheweightoftheobjectequallybetweenyourfeet.
3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.
4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe musclesinyourback.
Attention:
Donotattempttoliftanyobjectsthatweighmorethan16kg(35lb)orobjectsthatyouthinkare tooheavyforyou.
•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.
•Beforeyoustartthemachine,ensurethatotherservicerepresentativesandthecustomer'spersonnelare notinahazardousposition.
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•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing themachine.
•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.
•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Ensurethatyoursleeves arefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.
•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,approximately 8centimeters(3inches)fromtheend.
•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing. Remember:Metalobjectsaregoodelectricalconductors.
•Wearsafetyglasseswhenyouare:hammering,drilling,soldering,cuttingwire,attachingsprings,using solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.
•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice thatiswornordefective.
•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.
CAUTION:
Hazardousmovingparts.Keepfingersandotherbodypartsaway.
CAUTION:
Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe computeriscool.

Electricalsafety

CAUTION: Electricalcurrentfrompower,telephone,andcommunicationcablescanbehazardous.Toavoid personalinjuryorequipmentdamage,disconnecttheattachedpowercords,telecommunication systems,networks,andmodemsbeforeyouopenthecomputercovers,unlessinstructedotherwise intheinstallationandconfigurationprocedures.
Observethefollowingruleswhenworkingonelectricalequipment.
Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoft materialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.Manycustomershave,near theirequipment,rubberfloormatsthatcontainsmallconductivefiberstodecreaseelectrostaticdischarges. Donotusethistypeofmattoprotectyourselffromelectricalshock.
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•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.
•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.
•Disconnectallpowerbefore: –Performingamechanicalinspection
–Workingnearpowersupplies –RemovingorinstallingFieldReplaceableUnits(FRUs)
•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer topower-offthewallboxthatsuppliespowertothemachineandtolockthewallboxintheoffposition.
•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions: –Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.
Remember:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.
–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour
pocketorbehindyourback. Remember:Theremustbeacompletecircuittocauseelectricalshock.Byobservingtheaboverule, youmaypreventacurrentfrompassingthroughyourbody.
–Whenusingatester,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor
thattester.
–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas
metalfloorstripsandmachineframes.
Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;theseinstructionsarein thesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuringhighvoltages.
•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.
•Donotusewornorbrokentoolsandtesters.
Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpowered-off.
•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistfloors, nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.
•Donottouchliveelectricalcircuitswiththereflectivesurfaceofaplasticdentalmirror.Thesurfaceis conductive;suchtouchingcancausepersonalinjuryandmachinedamage.
•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating placesinamachine:
–Powersupplyunits –Pumps –Blowersandfans –Motorgenerators
andsimilarunits.(Thispracticeensurescorrectgroundingoftheunits.)
•Ifanelectricalaccidentoccurs: –Usecaution;donotbecomeavictimyourself.
–Switchoffpower. –Sendanotherpersontogetmedicalaid.
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Safetyinspectionguide

Theintentofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditionsonthese products.Eachmachine,asitwasdesignedandbuilt,hadrequiredsafetyitemsinstalledtoprotectusers andservicepersonnelfrominjury.Thisguideaddressesonlythoseitems.However,goodjudgmentshould beusedtoidentifypotentialsafetyhazardsduetoattachmentoffeaturesoroptionsnotcoveredbythis inspectionguide.
Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand whetheryoucancontinuewithoutfirstcorrectingtheproblem.
Considertheseconditionsandthesafetyhazardstheypresent:
•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal electricalshock).
•Explosivehazards,suchasadamagedCRTfaceorbulgingcapacitor
•Mechanicalhazards,suchaslooseormissinghardware
Theguideconsistsofaseriesofstepspresentedinachecklist.Beginthecheckswiththepoweroff,and thepowercorddisconnected.
Checklist:
1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).
2.Power-offthecomputer.Disconnectthepowercord.
3.Checkthepowercordfor: a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground
continuityfor0.1ohmorlessbetweentheexternalgroundpinandframeground. b.Thepowercordshouldbetheappropriatetypeasspecifiedinthepartslistings. c.Insulationmustnotbefrayedorworn.
4.Removethecover.
5.Checkforanyobviousalterations.Usegoodjudgmentastothesafetyofanyalterations.
6.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetalfilings,contamination,wateror otherliquids,orsignsoffireorsmokedamage.
7.Checkforworn,frayed,orpinchedcables.
8.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingelectrostaticdischarge-sensitivedevices

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects. ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe personhandlingthepartareallatthesamecharge.
Notes:
1.Useproduct-specificESDprocedureswhentheyexceedtherequirementsnotedhere.
2.MakesurethattheESDprotectivedevicesyouusehavebeencertified(ISO9000)asfullyeffective.
WhenhandlingESD-sensitiveparts:
•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.
•Avoidcontactwithotherpeoplewhilehandlingthepart.
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•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.
•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeeven whenyouarewearingawriststrap.
•Usetheblacksideofagroundedworkmattoprovideastatic-freeworksurface.Thematisespecially usefulwhenhandlingESD-sensitivedevices.
•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecific servicerequirement.
Note:TheuseofagroundingsystemisdesirablebutnotrequiredtoprotectagainstESDdamage. –AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.
–UseanESDcommongroundorreferencepointwhenworkingonadouble-insulatedor
battery-operatedsystem.Youcanusecoaxorconnector-outsideshellsonthesesystems.
–Usetheroundground-prongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper groundingoftheelectricaloutletcanbeverifiedbyacertifiedelectrician.

Safetynotices(multi-lingualtranslations)

Thecautionanddangersafetynoticesinthissectionareprovidedinthefollowinglanguages:
•English
•Arabic
•Brazilian/Portuguese
•Chinese(simplified)
•Chinese(traditional)
•French
•German
•Hebrew
•Italian
•Korean
•Spanish
DANGER
Electricalcurrentfrompower,telephoneandcommunicationcablesishazardous.
Toavoidashockhazard:
Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconfiguration ofthisproductduringanelectricalstorm.
Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.
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Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.
Whenpossible,useonehandonlytoconnectordisconnectsignalcables.
Neverturnonanyequipmentwhenthereisevidenceoffire,water,orstructuraldamage.
Disconnecttheattachedpowercords,telecommunicationssystems,networks,andmodems
beforeyouopenthedevicecovers,unlessinstructedotherwiseintheinstallationandconfiguration procedures.
Connectanddisconnectcablesasdescribedinthefollowingtableswheninstalling,moving,or
openingcoversonthisproductorattacheddevices.
ToConnectToDisconnect
1.TurneverythingOFF.
2.First,attachallcablestodevices.
3.Attachsignalcablestoconnectors.
4.Attachpowercordstooutlet.
5.TurndeviceON.
1.TurneverythingOFF.
2.First,removepowercordsfromoutlet.
3.Removesignalcablesfromconnectors.
4.Removeallcablesfromdevices.
CAUTION: Whenreplacingthelithiumbattery,useonlyPartNumber45C1566oranequivalenttypebattery recommendedbythemanufacturer.Ifyoursystemhasamodulecontainingalithiumbattery,replace itonlywiththesamemoduletypemadebythesamemanufacturer.Thebatterycontainslithiumand canexplodeifnotproperlyused,handled,ordisposedof.Donot:
•Throworimmerseintowater
•Heattomorethan100°C(212°F)
•Repairordisassemble
Disposeofthebatteryasrequiredbylocalordinancesorregulations.
CAUTION: Whenlaserproducts(suchasCD-ROMs,DVD-ROMdrives,fiberopticdevices,ortransmitters)are installed,notethefollowing:
•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.
•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecifiedherein mightresultinhazardousradiationexposure.
DANGER
SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:
Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical instruments,andavoiddirectexposuretothebeam.
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≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)
1
2
CAUTION: Usesafepracticeswhenlifting.
CAUTION: Thepowercontrolbuttononthedeviceandthepowerswitchonthepowersupplydonotturnoff theelectricalcurrentsuppliedtothedevice.Thedevicealsomighthavemorethanonepower cord.Toremoveallelectricalcurrentfromthedevice,ensurethatallpowercordsaredisconnected fromthepowersource.
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≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)
1
2
PERIGO
Acorrenteelétricaprovenientedecabosdealimentação,detelefoneedecomunicaçõeséperigosa.
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Paraevitarriscodechoqueelétrico:
•Nãoconectenemdesconectenenhumcaboouexecuteinstalação,manutençãooureconfiguração desteprodutoduranteumatempestadecomraios.
•Conectetodososcabosdealimentaçãoatomadaselétricascorretamenteinstaladaseaterradas.
•T odoequipamentoqueforconectadoaesteprodutodeveserconectadoatomadascorretamente instaladas.
•Quandopossível,utilizeapenasumadasmãosparaconectaroudesconectarcabosdesinal.
•Nuncaliguenenhumequipamentoquandohouverevidênciadefogo,águaoudanosestruturais.
•Antesdeabrirtampasdedispositivos,desconectecabosdealimentação,sistemasdetelecomunicação, redesemodemsconectados,amenosqueespecificadodemaneiradiferentenosprocedimentosde instalaçãoeconfiguração.
•Conecteedesconecteoscabosconformedescritonatabelaapresentadaaseguiraoinstalar,moverou abrirtampasdesteprodutooudedispositivosconectados.
ParaConectar:ParaDesconectar:
1.DESLIGUETudo.
2.Primeiramente,conectetodososcabosaos dispositivos.
3.Conecteoscabosdesinalaosconectores.
4.Conecteoscabosdealimentaçãoàstomadas.
5.LIGUEosdispositivos.
1.DESLIGUETudo.
2.Primeiramente,removaoscabosdealimentaçãodas tomadas.
3.Removaoscabosdesinaldosconectores.
4.Removatodososcabosdosdispositivos.
CUIDADO:
Aosubstituirabateriadelítio,utilizeapenasumabateriacomNúmerodePeça45C1566ouumtipo debateriaequivalenterecomendadopeloSeoseusistemapossuiummódulocomumabateriade lítio,substitua-oapenasporummódulodomesmotipoedomesmofabricante.Abateriacontémlítio epodeexplodirsenãoforutilizada,manuseadaoudescartadademaneiracorreta.
Não:
•Jogueoucoloquenaágua
•Aqueçaamaisde100°C(212°F)
•Consertenemdesmonte
Descarteabateriaconformerequeridopelasleisouregulamentoslocais.
PRECAUCIÓN:
Quandoprodutosalaser(comounidadesdeCD-ROMs,unidadesdeDVD-ROM,dispositivosdefibraótica outransmissores)estivereminstalados,observeoseguinte:
•Nãoremovaastampas.Aremoçãodastampasdeumprodutoalaserpoderesultaremexposição prejudicialàradiaçãodelaser.Nãoexistempeçasquepodemserconsertadasnointeriordodispositivo.
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•Autilizaçãodecontrolesouajustesouaexecuçãodeprocedimentosdiferentesdosespecificadosaqui
1
2
poderesultaremexposiçãoprejudicialàradiação.
PERIGO
AlgunsprodutosalasercontêmdiododelaserintegradodaClasse3AoudaClasse3B.Observeoseguinte:
Radiaçãoalaserquandoaberto.Nãoolhediretamenteparaofeixeaolhonuoucominstrumentosópticose eviteexposiçãodiretaaofeixe.
≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)
CUIDADO:
Utilizeprocedimentosdesegurançaparalevantarequipamentos.
CUIDADO:
Obotãodecontroledealimentaçãododispositivoeobotãoparaligar/desligardafontedealimentação nãodesligamacorrenteelétricafornecidaaodispositivo.Odispositivotambémpodetermaisdeumcabo dealimentação.Pararemovertodaacorrenteelétricadodispositivo,assegurequetodososcabosde alimentaçãoestejamdesconectadosdafontedealimentação.
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2
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2
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DANGER
Lecourantélectriqueprovenantdel'alimentation,dutéléphoneetdescâblesdetransmissionpeutprésenter undanger.
Pourévitertoutrisquedechocélectrique:
•Nemanipulezaucuncâbleetn'effectuezaucuneopérationd'installation,d'entretienoudereconfiguration deceproduitaucoursd'unorage.
•Brancheztouslescordonsd'alimentationsurunsocledeprisedecourantcorrectementcâbléetmisàla terre.
•Branchezsurdessoclesdeprisedecourantcorrectementcâbléstoutéquipementconnectéàceproduit.
•Lorsquecelaestpossible,n'utilisezqu'uneseulemainpourconnecteroudéconnecterlescâbles d'interface.
•Nemettezjamaisunéquipementsoustensionencasd'incendieoud'inondation,ouenprésencede dommagesmatériels.
•Avantderetirerlescartersdel'unité,mettezcelle-cihorstensionetdéconnectezsescordons d'alimentation,ainsiquelescâblesquilarelientauxréseaux,auxsystèmesdetélécommunicationetaux modems(saufinstructioncontrairementionnéedanslesprocéduresd'installationetdeconfiguration).
•Lorsquevousinstallez,quevousdéplacez,ouquevousmanipulezleprésentproduitoudespériphériques quiluisontraccordés,reportez-vousauxinstructionsci-dessouspourconnecteretdéconnecterles différentscordons.
ConnexionDéconnexion
1.MettezlesunitésHORSTENSION.
2.Commencezparbranchertouslescordonssurles unités.
3.Branchezlescâblesd'interfacesurdesconnecteurs.
4.Branchezlescordonsd'alimentationsurdesprises.
5.MettezlesunitésSOUSTENSION.
1.MettezlesunitésHORSTENSION.
2.Débranchezlescordonsd'alimentationdesprises.
3.Débranchezlescâblesd'interfacedesconnecteurs.
4.Débrancheztouslescâblesdesunités.
ATTENTION:
Remplacerlapileaulithiumusagéeparunepilederéférenceidentiqueexclusivement,(référence 45C1566),ousuivrelesinstructionsdufabricantquiendéfinitleséquivalences.Sivotresystèmeest dotéd'unmodulecontenantunepileaulithium,vousdevezleremplaceruniquementparunmodule identique,produitparlemêmefabricant.Lapilecontientdulithiumetpeutexploserencasde mauvaiseutilisation,demauvaisemanipulationoudemiseaurebutinappropriée.
Nepas:
lajeteràl'eau,
l'exposeràdestempératuressupérieuresà100°C,
chercheràlaréparerouàladémonter.
Nepasmettrelapileàlapoubelle.Pourlamiseaurebut,sereporteràlaréglementationenvigueur.
Chapter1.Readthisfirst:Importantsafetyinformation15
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ATTENTION:
Sidesproduitsàlaser(telsquedesunitésdeCD-ROM,deDVD-ROM,desunitésàfibresoptiques,ou desémetteurs)sontinstallés,prenezconnaissancedesinformationssuivantes:
Neretirezpaslecarter.Enouvrantl'unitédeCD-ROMoudeDVD-ROM,vousvousexposezau
rayonnementdangereuxdulaser.Aucunepiècedel'unitén'estréparable.
Pourévitertoutrisqued'expositionaurayonlaser,respectezlesconsignesderéglageet
d'utilisationdescommandes,ainsiquelesprocéduresdécritesdansleprésentmanuel.
DANGER
Certainsproduitsàlasercontiennentunediodeàlaserintégréedeclasse3Aou3B.Prenez connaissancedesinformationssuivantes:
Rayonnementlaserlorsquelecarterestouvert.Eviteztouteexpositiondirecteaurayonlaser.Evitez deregarderfixementlefaisceauoudel'observeràl'aided'instrumentsoptiques.
≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)
ATTENTION:
Soulevezlamachineavecprécaution.
ATTENTION:
L'interrupteurdecontrôled'alimentationdel'unitéetl'interrupteurdublocd'alimentationnecoupent paslecourantélectriquealimentantl'unité.Enoutre,lesystèmepeutêtreéquipédeplusieurs cordonsd'alimentation.Pourmettrel'unitéhorstension,vousdevezdéconnectertouslescordons delasourced'alimentation.
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1
2
VORSICHT
AnNetz-,Telefon-undDatenleitungenkönnengefährlicheSpannungenanliegen.
AusSicherheitsgründen:
BeiGewitterandiesemGerätkeineKabelanschließenoderlösen.FernerkeineInstallations-,
Wartungs-oderRekonfigurationsarbeitendurchführen.
GerätnuraneineSchutzkontaktsteckdosemitordnungsgemäßgeerdetemSchutzkontakt
anschließen.
AlleangeschlossenenGeräteebenfallsanSchutzkontaktsteckdosenmitordnungsgemäß
geerdetemSchutzkontaktanschließen.
DieSignalkabelnachMöglichkeiteinhändiganschließenoderlösen,umeinenStromschlagdurch
BerührenvonOberflächenmitunterschiedlichemelektrischemPotenzialzuvermeiden.
Geräteniemalseinschalten,wennHinweiseaufFeuer,WasseroderGebäudeschädenvorliegen.
DieVerbindungzudenangeschlossenenNetzkabeln,Telekommunikationssystemen,Netzwerken
undModemsistvordemÖffnendesGehäuseszuunterbrechen,sofernindenInstallations-und KonfigurationsprozedurenkeineanderslautendenAnweisungenenthaltensind.
ZumInstallieren,TransportierenundÖffnenderAbdeckungendesComputersoderder
angeschlossenenEinheitendieKabelgemäßderfolgendenT abelleanschließenundabziehen.
ZumAnschließenderKabelgehenSiewiefolgtvorZumAbziehenderKabelgehenSiewiefolgtvor
1.SchaltenSiealleEinheitenAUS.
2.SchließenSieerstalleKabelandieEinheitenan.
3.SchließenSiedieSignalkabelandieBuchsenan.
4.SchließenSiedieNetzkabelandieSteckdosean.
5.SchaltenSiedieEinheitEIN.
1.SchaltenSiealleEinheitenAUS.
2.ZiehenSiezuerstalleNetzkabelausden Netzsteckdosen.
3.ZiehenSiedieSignalkabelausdenBuchsen.
4.ZiehenSiealleKabelvondenEinheitenab.
CAUTION:
EineverbrauchteLithiumbatterienurdurcheineBatteriemitderTeilenummer45C1566odereine gleichwertige,vomHerstellerempfohleneBatterieersetzen.EnthältdasSystemeinModulmiteiner Lithiumbatterie,diesesnurdurcheinModuldesselbenTypsundvondemselbenHerstellerersetzen. DieBatterieenthältLithiumundkannbeiunsachgemäßerVerwendung,HandhabungoderEntsorgung explodieren.
DieBatterienicht:
•mitWasserinBerührungbringen.
Chapter1.Readthisfirst:Importantsafetyinformation17
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•über100Cerhitzen.
•reparierenoderzerlegen.
DieörtlichenBestimmungenfürdieEntsorgungvonSondermüllbeachten.
ACHTUNG:
BeiderInstallationvonLasergeräten(wieCD-ROM-Laufwerken,DVD-aufwerken,Einheitenmit LichtwellenleitertechnikoderSendern)Folgendesbeachten:
DieAbdeckungennichtentfernen.DurchEntfernenderAbdeckungendesLasergerätskönnen
gefährlicheLaserstrahlungenfreigesetztwerden.DasGerätenthältkeinezuwartendenTeile.
WerdenSteuerelemente,EinstellungenoderDurchführungenvonProzedurenandersalshier
angegebenverwendet,kanngefährlicheLaserstrahlungauftreten.
VORSICHT
EinigeLasergeräteenthalteneineLaserdiodederKlasse3Aoder3B.BeachtenSieFolgendes:
LaserstrahlungbeigeöffneterVerkleidung.NichtindenStrahlblicken.KeineLupenoderSpiegel verwenden.Strahlungsbereichmeiden.
≥18kg≥32kg≥55kg
ACHTUNG:
ArbeitsschutzrichtlinienbeimAnhebenderMaschinebeachten.
ACHTUNG:
MitdemNetzschalteranderEinheitundamNetzteilwirddieStromversorgungfürdieEinheit nichtunterbrochen.DieEinheitkannauchmitmehrerenNetzkabelnausgestattetsein.Umdie StromversorgungfürdieEinheitvollständigzuunterbrechen,müssenallezumGerätführenden NetzkabelvomNetzgetrenntwerden.
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1
2
Chapter1.Readthisfirst:Importantsafetyinformation19
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1
2
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PERICOLO
Lacorrenteelettricaprovenientedaicavidialimentazione,deltelefonoedicomunicazionepuòessere pericolosa.
Perevitareilrischiodiscosseelettriche:
Noncollegareoscollegarequalsiasicavooppureeffettuarel'installazione,lamanutenzioneola
riconfigurazionedelprodottoduranteuntemporale.
Collegaretuttiifilielettriciaunapresadialimentazionecorrettamentecablataedotatadimessaa
terra.
Collegareallepreseelettricheappropriatetutteleapparecchiaturecheverrannoutilizzateper
questoprodotto.
Sepossibile,utilizzaresolounamanopercollegareoscollegareicavidisegnale.
Nonaccendereassolutamenteapparecchiatureinpresenzadiincendi,perdited'acquaodanno
strutturale.
Scollegareicavidialimentazione,isistemiditelecomunicazione,leretieilmodemprimadi
aprireicoperchideldispositivo,salvoistruzionicontrarierelativealleprocedurediinstallazionee configurazione.
Collegareescollegareicavicomedescrittonellaseguentetabellaquandovengonoeffettuate
operazionidiinstallazione,spostamentooaperturadeicoperchidiquestoprodottoodelleunità collegate.
PercollegarsiPerscollegarsi
1.SPEGNEREleapparecchiature.
2.Innanzitutto,collegaretuttiicavialleunità.
3.Collegareicavidisegnaleaiconnettori.
4.Collegareicavidialimentazioneallapresa.
5.Accenderel'unità.
1.SPEGNEREleapparecchiature.
2.Innanzitutto,rimuovereicavidialimentazionedalla presa.
3.Rimuovereicavidisegnaledaiconnettori.
4.Rimuoveretuttiicavidalleunità.
ATTENZIONE:
Quandosisostituiscelabatteriaallitio,utilizzaresoloilNumeroparte45C1566ountipodibatteria equivalenteconsigliatodalproduttore.Sesulsistemaèpresenteunmodulochecontieneunabatteria allitio,sostituirlosoloconuntipodimodulodellostessotipodellastessacasadiproduzione.La batteriacontienelitioepuòesplodereseusata,maneggiataosmaltitainmodononcorretto.
Non:
Gettareoimmergerelabatterianell'acqua
Riscaldarlaadunatemperaturasuperioreai100gradiC(212gradiF)
Smontarla,ricaricarlaotentarediripararla
Lebatterieusatevannosmaltiteinaccordoallanormativainvigore(DPR915/82esuccessive disposizioniedisposizionilocali).
Chapter1.Readthisfirst:Importantsafetyinformation21
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ATTENZIONE:
1
2
Quandovengonoinstallatiprodottilaser(qualiCD-ROM,unitàDVD-ROM,unitàafibreotticheo trasmittenti),tenerpresentequantosegue:
Nonrimuovereglisportelli.L'aperturadiun'unitàlaserpuòdeterminarel'esposizionearadiazioni
laserpericolose.All'internodell'unitànonvisonopartisucuieffettuarel'assistenzatecnica.
L'utilizzodicontrolli,regolazioniol'esecuzionediprocedurenondescrittinelpresentemanuale
possonoprovocarel'esposizionearadiazionipericolose.
PERICOLO
AlcuneunitàlasercontengonoundiodolaserdiClasse3AoClasse3B.Tenerpresentequantosegue:
Aprendol'unitàvengonoemesseradiazionilaser.Nonfissareilfascio,nonguardarlodirettamente construmentiotticiedevitarel'esposizionealfascio.
≥18kg≥32kg≥55kg
ATTENZIONE:
Prestareattenzionenelsollevarel'apparecchiatura.
ATTENZIONE:
Ilpulsantedicontrollodell'alimentazionepresentesull'unitàel'interruttoredell'alimentatorenon disattivanol'alimentazionecorrentefornitaall'unità.E'possibilechel'unitàdispongadipiùcavidi alimentazione.Perdisattivarel'alimentazionedall'unità,accertarsichetuttiicavidialimentazione sianoscollegatidallafontedialimentazione.
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Chapter1.Readthisfirst:Importantsafetyinformation23
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1
2
PELIGRO
Lacorrienteeléctricaprocedentedecablesdealimentación,teléfonosycablesdecomunicaciónpuede serpeligrosa.
Paraevitarelriesgodedescargaeléctrica:
Noconectenidesconecteloscablesnirealiceningunatareadeinstalación,mantenimientoo
reconfiguracióndeesteproductoduranteunatormentaeléctrica.
Conectetodosloscablesdealimentaciónatomasdecorrientedebidamentecableadasy
conectadasatierra.
Cualquierequipoqueseconecteaesteproductotambiéndebeconectarseatomasdecorriente
debidamentecableadas.
Siemprequeseaposible,utiliceunasolamanoparaconectarodesconectarloscablesdeseñal.
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Noenciendanuncaunequipocuandohayseñalesdefuego,aguaodañosestructurales.
Desconecteloscablesdealimentación,lossistemasdetelecomunicaciones,lasredesylos
módemsconectadosantesdeabrirlascubiertasdelosdispositivos,amenosqueseindiquelo contrarioenlosprocedimientosdeinstalaciónyconfiguración.
Conecteydesconecteloscables,comosedescribeenlatablasiguiente,cuandoinstale,muevao
abralascubiertasdeesteproductoodelosdispositivosconectados.
ParaconectarParadesconectar
1.APÁGUELOtodo.
2.Enprimerlugar,conectetodosloscablesalos dispositivos.
3.Conecteloscablesdeseñalalosconectores.
4.Enchufeloscablesdealimentaciónalastomasde corriente.
5.Enciendaeldispositivo.
1.APÁGUELOtodo.
2.Enprimerlugar,desenchufeloscablesdealimentación delastomasdecorriente.
3.Desconecteloscablesdeseñaldelosconectores.
4.Desconectetodosloscablesdelosdispositivos.
PRECAUCIÓN:
Cuandosustituyaunabateríadelitio,utilicesolamenteunabateríanúmerodepieza45C1566uotra detipoequivalenterecomendadaporelfabricante.Sisusistemadisponedeunmóduloquecontiene unabateríadelitio,reemplácelosóloconelmismotipodemódulo,delmismofabricante.Labatería contienelitioypuedeexplotarsinoseutiliza,manipulaodesechacorrectamente.
Nodebe:
Arrojarlaalaguaosumergirlaenella
Exponerlaatemperaturassuperioresa100°C(212°F)
Repararlaodesmontarla
Deshágasedelabateríasegúnespecifiquenlasleyesonormaslocales.
PRECAUCIÓN:
Cuandohayaproductosláser(comounidadesdeCD-ROM,unidadesdeDVD,dispositivosdefibra ópticaotransmisores)instalados,tengaencuentalosiguiente:
Noquitelascubiertas.Siquitalascubiertasdelproductoláser,podríaquedarexpuestoaradiación
láserpeligrosa.Dentrodeldispositivonoexisteningunapiezaquerequieraserviciotécnico.
Siusacontrolesoajustesorealizaprocedimientosquenoseanlosespecificadosaquí,podría
exponersearadiacionespeligrosas.
PELIGRO
Chapter1.Readthisfirst:Importantsafetyinformation25
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Algunosproductoslásertienenincorporadoundiodoláserdeclase3Aoclase3B.T engaencuentalo
1
2
siguiente:
Cuandoseabre,quedaexpuestoaradiaciónláser.Nomiredirectamentealrayoláser,nisiquieracon instrumentosópticos,yeviteexponersedirectamentealrayoláser.
≥18kg≥32kg≥55kg
PRECAUCIÓN:
Adopteprocedimientossegurosallevantarelequipo.
PRECAUCIÓN:
Elbotóndecontroldealimentacióndeldispositivoyelinterruptordealimentacióndelafuentede alimentaciónnodesconectanlacorrienteeléctricasuministradaaldispositivo.Además,eldispositivo podríatenermásdeuncabledealimentación.Parasuprimirtodalacorrienteeléctricadeldispositivo, asegúresedequetodosloscablesdealimentaciónesténdesconectadosdelatomadecorriente.
26P320HardwareMaintenanceManual
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Chapter2.Productoverview

Thischapterprovidesinformationaboutthefollowingtopics:
“Hardwarelocations”onpage27
“Computerfeatures”onpage36
“Computerspecifications”onpage40
“Programs”onpage41

Hardwarelocations

Thissectionprovidesinformationaboutthelocationsofyourcomputerhardware.

Frontview

Note:Thecomputerhardwaremightlookslightlydifferentfromtheillustrations.
Figure1.Frontview
1Opticaldriveeject/closebutton2USB3.0connectors(2) 3Hard-disk-driveactivityindicator4Powerindicator 5Powerbutton6Microphoneconnector 7Headsetconnector
1Opticaldriveeject/closebutton
8Cardreader(availableonsomemodels)
Pressthebuttontoejectorclosethetrayoftheopticaldrive.
©CopyrightLenovo2017
27
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2USB3.0connector
UsedtoconnectaUSB-compatibledevice,suchasaUSBkeyboard,mouse,storagedrive,orprinter.
3Hard-disk-driveactivityindicator
Thisindicatorshowsthestatusoftheinternalstoragedrives(suchasharddiskdrivesorsolid-statedrives).
On:Thestoragedrivesarereadyforuse.
Off(whencomputerpoweredon):Thestoragedrivesdonotworkcorrectlyorotherproblemsoccur..
4Powerindicator
Whenthepowerindicatorison,thecomputeristurnedon.
5Powerbutton
Pressthepowerbuttontoturnonyourcomputer.Ifyourcomputerisunresponsive,youcanturnoffthe computerbypressingandholdingthepowerbuttonforfourormoreseconds.
6Microphoneconnector
Usethisconnectortoattachamicrophonetoyourcomputerwhenyouwanttorecordsoundorifyouuse speech-recognitionsoftware.
7Headsetconnector
Usethisconnectortoattachaheadsettoyourcomputer.
8Cardreader(availableonsomemodels)
Thisisa9-in-1cardreader.Usedtoinsertasupportedcard-shapedstoragemediumtoreadthedata onthemedium.

Rearview

Someconnectorsontherearofyourcomputerarecolor-codedtohelpyoudeterminewheretoconnect thecablesonyourcomputer.
Note:Thecomputerhardwaremightlookslightlydifferentfromtheillustrations.
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Figure2.Rearview
Note:Adiscretegraphicscard,networkinterfacecard,oraudiocardmightbeinstalledinthePeripheral ComponentInterconnect(PCI)Expresscardarea.Ifsuchacardisinstalled,ensurethatyouusethe connectorsonthecardinsteadofthecorrespondingconnectorsonthecomputer.
1Power-cordconnector
3VGAconnector 5USB3.0connectors(4)6USB2.0connectors(2) 7Microphoneconnector
2Serialconnector 4DisplayPort
8PCIecardarea(differentcardsprovidedifferent
®
connectors
connectors)
9Audioline-inconnector
11Cable-lockslots 13Audioline-outconnector14Ethernetconnector 15PS/2keyboardconnector(availableonsomemodels)16Security-lockslot
1Powercordconnector
10Optionalserialconnector 12Padlockloop
Connectthepowercordtoyourcomputerforpowersupply.
210Serialconnector
Usethisconnectortoattachanexternalmodem,aserialprinter,orotherdevicesthatusea9-pinserial connector.
3VGAconnector
Usedtoconnectavideographicsarray(VGA)monitororotherdevicesthatuseaVGAconnector.
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4DisplayPortconnector
Usedtoconnectahigh-performancemonitor,adirect-drivemonitor,orotherdevicesthatuseaDisplayPort connector.
5USB3.0connector
UsethisconnectortoattachaUSB-compatibledevice,suchasaUSBkeyboard,mouse,storagedrive,or printer.
6USB2.0connector
UsethisconnectortoattachaUSB-compatibledevice,suchasaUSBkeyboard,mouse,storagedrive,or printer.
7Microphoneconnector
Usethisconnectortoattachamicrophonetoyourcomputerwhenyouwanttorecordsoundorifyouuse speech-recognitionsoftware.
8PCIecardarea(differentcardsprovidedifferentconnectors)
Toimprovetheoperatingperformanceofyourcomputer,youcanconnectPCIecardsintothisarea. Dependingonyourcomputermodel,thecardsinstalledinthisareamightvary.
9Audioline-inconnector
Usedtoreceiveaudiosignalsfromanexternalaudiodevice,suchasastereosystem.Whenyouattachan externalaudiodevice,acableisconnectedbetweentheaudioline-outconnectorofthedeviceandthe audioline-inconnectorofthecomputer.
11Cable-lockslots(2)
Usedtosecureacablelock.Formoreinformation,see“Attachingacablelock”onpage57.
12Padlockloop
Connectapadlocktosecureyourcomputer.Formoreinformation,see“Attachingapadlock”onpage55.
13Audioline-outconnector
Theaudioline-outconnectorisusedtosendaudiosignalsfromthecomputertoexternaldevices,such asheadphones.
14Ethernetconnector
ConnectanEthernetcableforalocalareanetwork(LAN).
Note:T ooperatethecomputerwithinFederalCommunicationsCommission(FCC)ClassBlimits,use aCategory5Ethernetcable.
15PS/2keyboardconnector(availableonsomemodels)
UsethisconnectortoattachaPersonalSystem/2(PS/2)keyboard.
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16Security-lockslot
AttachaKensington-stylecablelocktothesecurity-lockslottosecureyourcomputer.Formoreinformation, see“AttachingaKensington-stylecablelock”onpage56.

Computercomponents

Notes:
•Dependingonthemodel,someofthefollowingcomponentsmightnotbeavailable.
•T oremovethecomputercover,see“Preparingyourcomputerandremovingthecomputercover”on page91
.
Figure3.Computercomponents
1Heatsinkandfanassembly 3Opticaldrive(availableonsomemodels)4Cardreader(availableonsomemodels) 5FrontaudioandUSBassembly 7Frontfanassembly(availableonsomemodels) 9Graphicscard(availableonsomemodels)10Coverpresenceswitch(alsocalledintrusionswitch)
11Rearfanassembly
2Memorymodule
6Frontbezel 8Harddiskdrives
(availableonsomemodels)
12Powersupplyassembly

MajorFRUsandCRUs

ThefollowingillustrationshowsthelocationsofthemajorFRUsandCustomerReplaceableUnits(CRUs)in thecomputer.Toremovethecomputercover,see“Preparingyourcomputerandremovingthecomputer cover”onpage91.
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Note:Dependingonthemodel,someofthefollowingcomponentsmightnotbeavailable.
Figure4.MajorFRUsandCRUs
ThefollowingtableliststhemajorFRUsshowninFigure4“MajorFRUsandCRUs”onpage32andidentifies whichFRUsarealsoself-serviceCRUsoroptional-serviceCRUs.
Notes:
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•Self-serviceCRUs:Partstobeinstalledorreplacedbycustomerthemselves.
•Optional-serviceCRUs:Partscanbeinstalledorreplacedbycustomersortechniciansundercertain termsoftheapplicablewarrantyservicetypeforyourcountryorregion.
•Non-CRUs:Partsmustbeinstalledorreplacedonlybytrainedservicetechnicians.
NumberFRUdescription
1
2
3
4
PowersupplyassemblyNoYes Heatsinkandfanassembly Solid-statedrive(availableonsomemodels) Multi-driveConversionKit(availableonsome
models)
4
SlimOpticalDriveAdapter(availableonsome models)
5
Frontaccessstorageenclosure(availableon somemodels)
6
7
8
9
10
11
12
13
14
15
16
17
18
5.25-inchflexmodule(availableonsomemodels) Opticaldrive(availableonsomemodels) MicroprocessorNoNo MemorymodulesYesNo Cardreader FrontaudioandUSBassembly FrontbezelYesNo PowerbuttonNoNo Thermalsensor(availableonsomemodels) FrontWi-Fiantenna(availableonsomemodels) InternalspeakerNoNo Frontfanassembly(availableonsomemodels) Harddiskdriveorhybriddrive(availableonsome
models)
19
20
21
Systemboard BatteryNoYes M.2solid-statedriveadapter(availableonsome
models)
22
23
24
25
26
27
M.2solid-statedrive(availableonsomemodels) PCIecard(availableonsomemodels) Wi-Ficardmodule(availableonsomemodels) Wi-Fiadaptercard(availableonsomemodels) RearWi-Fiantenna(availableonsomemodels) Coverpresenceswitch(alsocalledintrusion
switch)(availableonsomemodels)
28
a
b
Rearfanassembly LenovofactoryrecoveryUSBkey LenovorecoverydiscsetNoNo
Self-serviceCRUOptional-serviceCRU
NoYes YesNo YesNo
YesNo
YesNo
YesNo YesNo
NoNo
NoNo
NoNo
NoNo
NoYes YesNo
NoNo
NoYes
NoYes YesNo
NoYes
NoYes
NoNo
NoNo
NoYes
NoNo
Chapter2.Productoverview33
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NumberFRUdescription
c
d
MiscellaneouspartskitsNoNo Powercord No
Self-serviceCRUOptional-serviceCRU
Yes

Partsonthesystemboard

Thefollowingillustrationshowsthelocationsofthepartsonthesystemboard.
Figure5.Partsonthesystemboard
1 PS/2keyboardandmouseconnector 3 Microprocessor 5 Battery
7 Memoryslot2(DIMM2) 8 Memoryslot3(DIMM3) 9 Memoryslot4(DIMM4) 11 10-pinpowerconnector
13 4-pinSATApowerconnectors 15 Parallelconnector
17 SATAconnectors 19 USBhardwaredisableheader 20 Frontbezelconnector(forconnectingLEDindicators
2 4-pinpowerconnector
4 Microprocessorfanconnector 6 Memoryslot1(DIMM1)
10 Thermalsensorconnector
12 Hard-disk-drivefanconnector 14 Thunderboltconnector
16 eSATAconnector 18 Powerfanconnector
andthepowerbutton)
21 FrontUSB3.0connector(forconnectingUSB
connectorsonthefrontpanel)
22 USB2.0connectors(forconnectingthefrontUSB2.0
connector,cardreaderconnector,orBluetoothconnector)
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23ClearCMOS(ComplementaryMetalOxide
Semiconductor)/Recoveryjumper
25Internalspeakerconnector26Frontaudioconnector 27PCIex1cardslot228PCIex16cardslot(negotiablelinkwidthx4,x1) 29PCIex1cardslot130PCIex16cardslot(graphicscardavailableonsome
31Systemfanconnector32Coverpresenceswitchconnector(intrusionswitch
24Serial(COM2)connector
models)
connector)

Internaldrives

Internaldrivesaredevicesthatyourcomputerusestoreadandstoredata.Youcanadddrivestoyour computertoincreasestoragecapacityandenableyourcomputertoreadothertypesofmedia.Internal drivesareinstalledinbays.
Whenyouinstallorreplaceaninternaldrive,notethetypeandsizeofthedrivethateachbaysupportsand correctlyconnecttherequiredcables.RefertotheappropriatesectioninChapter9“Hardwareinstallation andreplacement”onpage91
Thefollowingillustrationshowsthelocationsofthedrivebays.
Note:Thecomputerhardwaremightlookslightlydifferentfromtheillustrations.
forinstructionsonhowtoinstallorreplaceinternaldrivesforyourcomputer.
Figure6.Drive-baylocations
1Primaryoptical-drivebay(withanopticaldrive,aflexmodule,afront-accessstorageenclosure,aMulti-drive
ConversionKit,oraSlimOpticalDriveAdapterinstalledinsomemodels)
2Secondaryoptical-drivebay(withanopticaldrive,aflexmodule,afront-accessstorageenclosure,aMulti-drive
ConversionKit,oraSlimOpticalDriveAdapterinstalledinsomemodels)
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3Cardreader(9-in-1cardreader,availableonsomemodels) 4Secondaryhard-disk-drivebay(withaharddiskdrive,solid-statedrive,orhybriddriveinstalledinsomemodels) 5Primaryhard-disk-drivebay(withaharddiskdrive,solid-statedrive,orhybriddriveinstalledinsomemodels) 6PCIecardslots(withPCIesolid-statedrivesorotherPCIecardsinstalledinsomemodels)

Machinetypeandmodellabel

Themachinetypeandmodellabelidentifiesyourcomputer.WhenyoucontactLenovoforhelp,themachine typeandmodelinformationhelpssupporttechnicianstoidentifyyourcomputerandprovidefasterservice.
Thefollowingisasampleofthemachinetypeandmodellabel.
Figure7.Machinetypeandmodellabel

Computerfeatures

Foryourspecificcomputermodel,somefeaturesmightvaryornotapply.
Informationaboutyourcomputer
•T oviewbasicinformation(suchasmicroprocessorandmemoryinformation)aboutyourcomputer, dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourMicrosoft –ForWindows7:Right-clickComputer,andthenclickProperties.
–ForWindows10:ClickSettingsSystemAbout.
36P320HardwareMaintenanceManual
®
Windows
®
operatingsystemversion,dooneofthefollowing:
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•T oviewdetailedinformationaboutthedevices(suchastheopticaldriveandnetworkadapters)onyour computer,dothefollowing:
1.DependingonyourWindowsversion,dooneofthefollowing: –ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthen
clickProperties.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.Locateanddouble-clickyourdeviceinDeviceManagertoviewdeviceproperties.Typethe administratorpasswordorprovideconfirmationifprompted.
Memory
Yourcomputersupportsuptofourdoubledatarate4(DDR4)errorcorrectioncode(ECC)unbuffereddual inlinememorymodules(UDIMMs)andnon-ECC(UDIMMs).
Formoreinformation,see“Memorymodule”onpage101
.
Storagedrives
Yourcomputersupportsthefollowingstoragedrives:
•Cardreader(9-in-1cardreader,availableonsomemodels)
•Opticaldrive(availableonsomemodels)
•SerialAdvancedT echnologyAttachment(SATA)harddiskdrive
•SATAhybriddrive(availableonsomemodels)
•SATAsolid-statedrive(availableonsomemodels)
•PCIesolid-statedrive(M.2solid-statedrive)(availableonsomemodels)
Toviewtheamountofstoragedrivespace,dothefollowing:
1.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthenclick Manage.
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickDiskManagementandfollowtheinstructionsonthescreen.
Videofeatures
•Integratedgraphicssupportsthefollowingconnectorsonyourcomputer: –DisplayPortconnector
–VideoGraphicsArray(VGA)connector
•DiscretegraphicscardinstalledinoneofthePCIex16graphicscardslots(availableonsomemodels) (theconnectorsvarybygraphicscard)
Audiofeatures
Integratedaudiocontrollersupportsthefollowingconnectorsanddevicesonyourcomputer:
•Audioline-inconnector
•Audioline-outconnector
•Headsetconnector
•Internalspeaker
•Microphoneconnectors
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Input/Output(I/O)features
•100/1000MbpsEthernetconnector
•Serialconnector
•Audioconnectors(audioline-inconnector,audioline-outconnector,microphoneconnector,andheadset connector)
•Displayconnectors(DisplayPortconnector,DVIconnector,andMiniDisplayPort®connector)(varyby graphicscard)
•ExternalSerialAdvancedTechnologyAttachment(eSATA)connector(availableonsomemodels)
•InstituteofElectricalandElectronicsEngineers(IEEE)1394connector(availableonsomemodels)
•PersonalSystem/2(PS/2)keyboardconnector(availableonsomemodels)
•PS/2mouseconnector(availableonsomemodels)
•USB2.0connectors
•USB3.0connectors
Formoreinformation,see“Frontview”onpage27
and“Rearview”onpage28.
Expansion
•Cardreader(9-in-1cardreader,availableonsomemodels)
•Hard-disk-drivebays
•Memoryslots
•Optical-drivebays
•PCIex1cardslots
•PCIex16cardslot(negotiablelinkwidthx4,x1)
•PCIex16graphicscardslot(graphicscardavailableonsomemodels)
Formoreinformation,see“Internaldrives”onpage35
and“Partsonthesystemboard”onpage34.
Powersupply
Yourcomputercomeswithoneofthefollowingpowersupplies:
•250-wattautomatic85%voltage-sensingpowersupply
•400-wattautomatic92%voltage-sensingpowersupply
Wirelessfeatures
Dependingonyourcomputermodel,thefollowingwirelessfeaturesaresupported:
•WirelessLAN
•Bluetooth
Systemmanagementfeatures
•Abilitytostorepower-onself-test(POST)hardwaretestresults
•DesktopManagementInterface(DMI) DesktopManagementInterfaceprovidesacommonpathforuserstoaccessinformationaboutall
aspectsofacomputer.Theinformationincludestheprocessortype,installationdate,attachedprinters andotherperipherals,powersources,andmaintenancehistory.
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•ErPLPScompliancemode Theenergy-relatedproductsdirective(ErP)lowestpowerstate(LPS)compliancemodereducesthe
consumptionofelectricitywhenyourcomputerisinsleeporoffmode.Formoreinformation,see “EnablingordisablingtheErPLPScompliancemode”onpage62
.
•IntelligentCoolingEngine(ICE) TheIntelligentCoolingEngineisasystemthermalmanagementsolutionthatenablesyourcomputer
torunwithbetterthermalandacousticperformance.TheICEfunctionalsomonitorsthethermal performanceofyourcomputertoidentifythermalproblems.Formoreinformation,see“Switching betweenbetteracousticandbetterthermalperformance”onpage62and“Enablingordisablingthe systemtorecordthermalalertlogs”onpage63
•Intel
®
StandardManageability(ISM)
.
IntelStandardManageabilitybuildscertainfunctionalitiesintocomputerhardwareandfirmware. Therefore,computersarelessexpensiveforbusinessesandeasiertomonitor,maintain,update,upgrade, andrepair.
•IntelActiveManagementTechnology(IntelAMT) WithspecificIntelplatformcapabilitiesandthird-partymanagementandsecurityapplications,IntelActive
ManagementTechnologyenablesITadministratorsormanagedserviceproviderstoeasilyandremotely discover,repair,andprotecttheirnetworkedcomputingassets.
•IntelMatrixStorageManager IntelMatrixStorageManagerisadevicedriverthatprovidessupportforSerialAdvancedT echnology
Attachment(SATA)RedundantArrayofIndependentDisks(RAID)5arraysandSAT ARAID10arrayson specificIntelchipsetsystemboardstoenhanceharddiskperformance.
•PrebootExecutionEnvironment(PXE) PrebootExecutionEnvironmentenablesyoutostartcomputersusinganetworkinterface.Thismanneris
independentofstartingcomputersfromdatastoragedevices(suchastheharddiskdrive)orinstalled operatingsystems.
•SystemManagement(SM)basicinput/outputsystem(BIOS)andSMsoftware TheSMBIOSspecificationdefinesdatastructuresandaccessmethodsinaBIOS.Therefore,auseroran
applicationcanstoreandretrieveinformationspecificaboutthecomputerinquestion.
•WakeonLAN(WOL) WakeonLANisanEthernetcomputernetworkingstandardthatallowsacomputertobeturnedon
orwokenupbyanetworkmessage.Themessageisusuallysentbyaprogramrunningonanother computeronthesamelocalareanetwork.
•WakeonRing WakeonRing,sometimesreferredtoasWakeonModem,isaspecificationthatallowssupported
computersanddevicestoresumefromsleeporhibernationmode.
•WindowsManagementInstrumentation(WMI) WindowsManagementInstrumentationisasetofextensionstotheWindowsDriverModel.Itprovidesan
operatingsysteminterfacethroughwhichinstrumentedcomponentsprovideinformationandnotification.
Securityfeatures
•Abilitytoenableanddisableadevice
•AbilitytoenableanddisableUSBconnectorsindividually
•Antivirusprogram
•ComputraceAgentsoftwareembeddedinfirmware
•Coverpresenceswitch(alsocalledintrusionswitch)
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•BIOSpasswordsandWindowsaccountstodeterunauthorizeduseofyourcomputer
•Fingerauthentication(availableonsomemodels)
•Firewalls
•Startupsequencecontrol
•Startupwithoutkeyboardormouse
•Supportforacomputercoverlock
•SupportforaKensington-stylecablelock
•Supportforapadlock
•T rustedPlatformModule(TPM)
Formoreinformation,seeChapter5“Security”onpage55
Preinstalledoperatingsystem
YourcomputerispreinstalledwithWindows7orWindows10operatingsystem.Additionaloperating systemsmightbeidentifiedbyLenovoascompatiblewithyourcomputer.Todetermineifanoperating systemhasbeencertifiedortestedforcompatibility,checktheWebsiteoftheoperatingsystemprovider.
.
Computerspecifications
Thissectionliststhephysicalspecificationsforyourcomputer.
Dimensions
•Width:175mm(6.89inches)
•Height:376mm(14.80inches)
•Depth:426mm(16.77inches)
Weight
Maximumconfigurationasshipped:13kg(28.66lb)
Environment
•Airtemperature: –Operating:From10°C(50°F)to35°C(95°F)
–Storageinoriginalshippingpackage:From-40°C(-40°F)to60°C(140°F) –Storagewithoutpackage:From-10°C(14°F)to60°C(140°F)
•Humidity: –Operating:20%–80%(non-condensing)
–Storage:20%–90%(non-condensing)
•Altitude: –Operating:From-15.2m(-50ft)to3048m(10000ft)
–Storage:From-15.2m(-50ft)to10668m(35000ft)
Electricalinput
•Inputvoltage:From100Vacto240Vac
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•Inputfrequency:50/60Hz

Programs

Thissectionprovidesinformationabouttheprogramsonyourcomputer.

Accessingaprogramonyourcomputer

Note:ForWindows7,dependingonyourcomputermodel,someoftheLenovoprogramsmightbereadyto
beinstalled,soyoumustinstallthemmanually.Then,youcanaccessandusetheseprograms.
Toaccessaprogramonyourcomputer,dooneofthefollowing:
•FromWindowsSearch:
1.DependingonyourWindowsversion,dooneofthefollowing: –ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthentypetheprogramname
intothesearchbox.
–ForWindows10:TypetheprogramnameintothesearchboxnexttotheStartbutton.
2.Inthesearchresults,clickthenameofthedesiredprogramtolaunchtheprogram.
•FromtheStartmenuorControlPanel:
1.DependingonyourWindowsversion,dooneofthefollowing: –ForWindows7:ClicktheStartbuttontoopentheStartmenu.Iftheprogramnameisnot
displayed,clickAllProgramstodisplaytheprogramlist.Then,clickthenameofthedesired programtolaunchtheprogram.
–ForWindows10:ClicktheStartbuttontoopentheStartmenu.Then,clickthenameofthe
desiredprogramtolaunchtheprogram.
2.IftheprogramnameisnotdisplayedontheStartmenu,accesstheprogramfromControlPanel. a.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanelontheStartmenu. –ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclick
ControlPanel.
b.ViewControlPanelbyLargeiconsorSmallicons,andthenclickthenameofthedesiredprogram
tolaunchtheprogram.

Installingaprogramthatisreadytobeinstalled(Windows7only)

OntheWindows7operatingsystem,toinstallaprogramthatisreadytobeinstalled,dothefollowing:
1.OpentheLenovoThinkVantage page41.
2.ClickViewTilestoviewtheprogramicons.
3.Followtheinstructionsundergrayed-outiconstolocatetheiconforthedesiredprogram.Then, double-clicktheicontoinstalltheprogram.
®
Toolsprogram.See“Accessingaprogramonyourcomputer”on

AnintroductiontoLenovoprograms

ThissectionprovidesinformationaboutthemajorLenovoprogramsavailableonyouroperatingsystem.
Note:Dependingonyourcomputermodel,someofthefollowingprogramsmightnotbeavailable.
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FingerprintManagerProor ThinkVantageFingerprintSoftware
(Windows7)
LenovoAppExplorer
(Windows10)
LenovoCompanion
(Windows10)
LenovoPCExperience
(Windows7andWindows10)
LenovoID
(Windows10)
LenovoPowerENGAGE
TheFingerprintManagerProorThinkVantageFingerprintSoftwareprogram enablesyoutouseafingerprintreader.Theintegratedfingerprintreader providedonsomekeyboardsenablesyoutoenrollyourfingerprintand associateitwithyourpower-onpassword,harddiskpassword,andWindows password.Asaresult,fingerprintauthenticationcanreplacepasswordsand enablesimpleandsecureuseraccess.
LenovoAppExplorerenablesyoutoquicklypersonalizeyourPCbyhelping youfind,download,andinstallselectedappsinasecuremanner.It recommendspopular,useful,andrelevantappsfromacuratedcatalogof over2000titles.Therearenoadvertisements,hiddendownloads,orsoftware bundles.You’refreetochooseonlytheappsthatyouwantwithoutbeing concernedaboutannoyingormaliciousadd-ons.
Yourcomputer’sbestfeaturesandcapabilitiesshouldbeeasytoaccessand understand.WithLenovoCompanion,theyare.UseLenovoCompanionto dothefollowing:
•Optimizeyourcomputer’sperformance,monitoryourcomputer’shealth, andmanageupdates.
•Accessyouruserguide,checkwarrantystatus,andviewaccessories customizedforyourcomputer.
•Readhow-toarticles,exploreLenovoforums,andstayup-to-dateon technologynewswitharticlesandblogsfromtrustedsources.
LenovoCompanionisfilledwithexclusiveLenovocontenttohelpyoulearn moreaboutwhatyoucandowithyourcomputer.
TheLenovoPCExperienceprogramhelpsyouworkmoreeasilyand securely.TheprogramprovideseasyaccesstoLenovoThinkVantageTools orLenovoTools,importantsettingsandinformationaboutyourcomputer, theLenovoSupportWebsite,andsoon.
TheLenovoIDprogramenablesyoutocreateandmanageyourLenovoID. WithaLenovoID,youcanconnecttoeverythingLenovothroughasingle account.UseyourLenovoIDforquickandsimpleauthenticationandthen enjoythevariousservicesprovidedbyLenovo.Suchservicesincludeonline shopping,appdownload,personalizeddevicesupport,specialpromotional offers,Lenovoforums,andsoon.
TheLenovoPowerENGAGEprogramprovidespowermanagementfunction.
(Windows7)
LenovoSolutionCenter
(Windows7)
LenovoThinkVantageT ools
(Windows7)
RecoveryMedia
(Windows7)
SystemUpdate
(Windows7)
42P320HardwareMaintenanceManual
TheLenovoSolutionCenterprogramenablesyoutotroubleshootand resolvecomputerproblems.Itcombinesdiagnostictests,systeminformation collection,securitystatus,andsupportinformation,alongwithhintsandtips formaximumsystemperformance.
TheLenovoThinkVantageToolsprogramprovideseasyaccesstovarious toolstohelpyourworkmoreeasilyandsecurely.
TheRecoveryMediaprogramenablesyoutorestorethecontentsofthehard diskdrivetothefactory-defaultsettings.
TheSystemUpdateprogramprovidesregularaccesstothesystemupdates foryourcomputer,suchasdevicedriverupdates,softwareupdates,and BIOSupdates.TheprogramgathersinformationfromtheLenovoHelp Centeraboutnewupdatesforyourcomputer,andthensortsanddisplays theupdatesfordownloadandinstallation.Youhavecompletecontrolof whichupdatestodownloadandinstall.
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Chapter3.Usingyourcomputer

Thischapterprovidesinformationtohelpyouusethevariousfeaturesprovidedbyyourcomputer.

Registeringyourcomputer

WhenyouregisteryourcomputerwithLenovo,youenterrequiredinformationintoaLenovodatabase.The informationenablesLenovotocontactyouwhenthereisarecallorothersevereproblemandprovide quickerservicewhenyoucallLenovoforhelp.Inaddition,somelocationsofferextendedprivilegesand servicestoregisteredusers.
ToregisteryourcomputerwithLenovo,gotohttp://www.lenovo.com/registerandfollowtheinstructionson thescreen.

Settingthecomputervolume

Tosetthecomputervolume,dothefollowing:
1.ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.
Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe notificationarea.SeetheWindowshelpsystem.
2.Followtheinstructionsonthescreenandthehovertexttoadjustthevolume,mutethespeaker,or unmutethespeaker.

Usingadisc

Thissectionprovidesinstructionsonhowtouseadiscandtheopticaldrive.

Guidelinesaboutusingtheopticaldrive

Whenusingtheopticaldrive,followtheseguidelines:
•Donotplacethecomputerinalocationwherethedriveisexposedtoanyofthefollowingconditions: –Hightemperature
–Highhumidity –Excessivedust –Excessivevibrationorsuddenshock –Aninclinedsurface –Directsunlight
•Donotinsertanyobjectotherthanadiscintothedrive.
•Donotinsertdamageddiscsintothedrive.Warped,scratched,ordirtydiscscandamagethedrive.
•Beforemovingthecomputer,removethediscfromthedrive.

Handlingandstoringadisc

Whenhandlingandstoringadisc,followtheseguidelines:
•Holdthediscbyitsedges.Donottouchthesurfaceofthesidethatisnotlabeled.
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•T oremovedustorfingerprints,wipethediscwithaclean,softclothfromthecentertotheoutside.Wiping thediscinacirculardirectionmightcauselossofdata.
•Donotwriteorstickpaperonthedisc.
•Donotscratchormarkthedisc.
•Donotplaceorstorethediscindirectsunlight.
•Donotusebenzene,thinners,orothercleanerstocleanthedisc.
•Donotdroporbendthedisc.

Playingandremovingadisc

Toplayadisc,dothefollowing:
1.Withthecomputeron,presstheeject/closebuttononthefrontoftheopticaldrive.Thetrayslides outofthedrive.
2.Insertadiscintothetray.Someopticaldrivehasasnaphubinthecenterofthetray.Ifyourdrivehasa snaphub,supportthetraywithonehandandthenpushthecenterofthediscuntilitsnapsintoplace.
3.Presstheeject/closebuttonagainorgentlypushthetrayforwardtoclosethetray.Thediscplayer programstartsautomatically.Formoreinformation,refertothehelpsystemofthediscplayerprogram.
Toremoveadiscfromtheopticaldrive,dothefollowing:
1.Withthecomputeron,presstheeject/closebuttononthefrontoftheopticaldrive.Thetrayslides outofthedrive.
2.Carefullyremovethediscfromthetray.
3.Presstheeject/closebuttonagainorgentlypushthetrayforwardtoclosethetray.
Note:Ifthetraydoesnotslideoutofthedrivewhenyoupresstheeject/closebutton,turnoffyourcomputer. Then,insertastraightenedpaperclipintotheemergency-ejectholeadjacenttotheeject/closebutton. Usetheemergencyejectonlyinanemergency.

Recordingadisc

Ifyouropticaldrivesupportsrecording,youcanrecordadisc.
RecordingadiscusingWindowstools
TorecordadiscusingWindowstools,dooneofthefollowing:
•BurnadiscusingtheAutoPlaywindow.
1.Ensurethatthediscisplayedautomatically. a.ClicktheStartbuttontoopentheStartmenu. b.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,and
thenclickAutoPlay.
–ForWindows10:ClickSettingsDevicesAutoPlay.
c.SelectorturnonUseAutoPlayforallmediaanddevices.
2.Insertarecordablediscintotheopticaldrivethatsupportsrecording.TheAutoPlaywindowopens.
3.Followtheinstructionsonthescreen.
•BurnadiscusingWindowsMedia
1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.
2.OpenWindowsMediaPlayer.See“Accessingaprogramonyourcomputer”onpage41.
®
Player.
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3.Followtheinstructionsonthescreen.
•BurnadiscfromanISOfile.
1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.
2.Double-clicktheISOfile.
3.Followtheinstructionsonthescreen.
Recordingadiscusingpreinstalledprograms
Torecordadiscusingpreinstalledprograms,dothefollowing:
1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.
2.OpenthePowerDVDCreate,PowerProducer,orPower2Goprogram.See“Accessingaprogramon yourcomputer”onpage41
3.Followtheinstructionsonthescreen.
.

Connectingtoanetwork

Thissectionprovidesinstructionsonhowtoconnecttoanetwork.
ConnectingtoanEthernetLAN
YoucanconnectyourcomputertoanEthernetLANbyconnectinganEthernetcabletotheEthernet connector.
DANGER
Toavoidtheriskofelectricalshock,donotconnectthetelephonecabletotheEthernetconnector.
ConnectingtoawirelessLAN
YoucanconnectyourcomputertoawirelessLANwithouttheuseofanEthernetcablebutbymeansof radiowavesonly.
Note:ThewirelessLANfeatureisavailableonlyonsomemodels.
Toestablishawireless-LANconnection,dothefollowing:
1.EnsurethatawirelessLANisavailableandthewirelessLANfeatureonyourcomputerisworking.
2.Clickthewireless-network-connection-statusiconintheWindowsnotificationareatodisplayavailable wirelessnetworks.
Note:Ifthewireless-network-connection-statusiconisnotdisplayedintheWindowsnotificationarea, addtheicontothenotificationarea.SeetheWindowshelpsystem.
3.ClickawirelessLAN,andthenclickConnecttoconnectyourcomputertoit.Providerequired informationifneeded.
ConnectingtoaBluetooth-enableddevice
Bluetoothisashort-rangewirelesscommunicationstechnology.UseBluetoothtoestablishawireless connectionbetweenyourcomputerandanotherBluetooth-enableddevicewithinadistanceofabout10 m(32.8ft).
Note:TheBluetoothfeatureisavailableonlyonsomemodels.
ToconnecttoaBluetooth-enableddevice,dothefollowing:
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1.T urnontheBluetoothfeatureofyourcomputer.EnsurethattheBluetooth-enableddeviceislocated withinadistanceofabout10m(32.8ft)fromyourcomputer.
2.ClicktheBluetoothiconintheWindowsnotificationareaonthetaskbar.Then,clickAddaDeviceand followtheinstructionsonthescreen.
Note:IftheBluetoothiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe notificationarea.SeetheWindowshelpsystem.
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Chapter4.Youandyourcomputer

Thischapterprovidesinformationaboutaccessibility,ergonomic,andcleaningandmaintenance.

Arrangingyourworkspace

Arrangeyourworkspacetosuityourneedsandthekindofworkyoudo.Thissectionprovidesinformation aboutthefactorsthataffectthewayyouarrangeyourworkspace.

Glareandlighting

Positionthemonitortominimizeglareandreflectionsfromoverheadlights,windows,andotherlightsources. Reflectedlightfromshinysurfacescancauseannoyingreflectionsonyourscreen.Whenpossible,place themonitoratrightanglestowindowsandotherlightsources.Ifnecessary,reduceoverheadlighting byturningofflightsorusinglowerwattagebulbs.Ifyouinstallthemonitornearawindow,usecurtains orblindstoblockthesunlight.Youcanadjustthebrightnessandcontrastcontrolsonthemonitorasthe roomlightingchangesthroughouttheday.
Whereitisimpossibletoavoidreflectionsortoadjustthelighting,anantiglarefilterplacedoverthescreen mightbehelpful.However,thesefiltersmightaffecttheclarityoftheimageonthescreen;trythemonlyafter youhaveexhaustedothermethodsofreducingglare.

Aircirculation

Yourcomputerproducesheat.Thecomputerhasafanthatpullsinfreshairandforcesouthotairthrough theairvents.Blockingtheairventscancauseoverheating,whichmightresultinamalfunctionordamage. Positionthecomputersothatnothingblockstheairvents;usually,51mm(2inches)ofairspaceissufficient. Ensurethattheventedairisnotblowingonpeople.

Electricaloutletlocationsandcablelengths

Thefollowingfactorsmightdeterminethefinalplacementofyourcomputer:
•Locationsofelectricaloutlets
•Lengthofpowercordsorpoweradapters
•Lengthofthecablesthatareconnectedtootherdevices
Formoreinformationaboutpowercordsorpoweradapters,see“Powercordsandpoweradapters”on page1.

Comfort

Althoughnosingleworkingpositionisidealforeveryone,hereareafewguidelinestohelpyoufindaposition thatsuitsyoubest.Thefollowingfiguresetsanexampleforyourreference.
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•Screenposition:Keepthescreenatacomfortableviewingdistance,usually51–61cm(20–24inches). Then,adjustthescreensothatthetopofthescreenisatorslightlybeloweyelevelandyoucanviewit withouttwistingyourbody.
•Chairposition:Useachairthatgivesyougoodbacksupportandseatheightadjustment.Usechair adjustmentstobestsuityourdesiredposture.
•Headposition:Keepyourheadandneckinacomfortableandneutral(verticalorupright)position.
•Armandhandpositions:Keepyourforearms,wrists,andhandsinarelaxedandneutral(horizontal) position.Typewithasofttouchwithoutpoundingthekeys.
•Legposition:Keepyourthighsparalleltothefloorandyourfeetflatonthefloororonafootrest.
Makeminormodificationsinyourworkingposturetodetertheonsetofdiscomfortcausedbylongperiods ofworkinginthesameposition.Frequentshortbreaksfromyourworkalsohelptopreventminordiscomfort associatedwithyourworkingposture.

Accessibilityinformation

Lenovoiscommittedtoprovidinguserswhohavehearing,vision,andmobilitylimitationswithgreater accesstoinformationandtechnology.Thissectionprovidesinformationaboutthewaystheseuserscanget themostoutoftheircomputerexperience.Youalsocangetthemostup-to-dateaccessibilityinformation fromthefollowingWebsite: http://www.lenovo.com/accessibility
Keyboardshortcuts
Thefollowingtablecontainskeyboardshortcutsthatcanhelpmakeyourcomputereasiertouse.
Note:Dependingonyourkeyboard,someofthefollowingkeyboardshortcutsmightnotbeavailable.
KeyboardshortcutFunction
Windowslogokey+U
RightShiftforeightseconds ShiftfivetimesTurnonorturnoffStickyKeys NumLockforfivesecondsTurnonorturnoffToggleKeys LeftAlt+LeftShift+NumLock LeftAlt+LeftShift+PrtScn(orPrtSc)TurnonorturnoffHighContrast
OpenEaseofAccessCenter TurnonorturnoffFilterKeys
TurnonorturnoffMouseKeys
Formoreinformation,gotohttp://windows.microsoft.com/,andthenperformasearchusinganyofthe followingkeywords:keyboardshortcuts,keycombinations,andshortcutkeys.
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EaseofAccessCenter
EaseofAccessCenterontheWindowsoperatingsystemenablesuserstoconfiguretheircomputersto suittheirphysicalandcognitiveneeds.
TouseEaseofAccessCenter,dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthen clickEaseofAccessCenter.
•ForWindows10:ClickSettingsEaseofAccess.
3.Choosetheappropriatetoolbyfollowingtheinstructionsonthescreen.
EaseofAccessCentermainlyincludesthefollowingtools:
•Magnifier Magnifierisausefulutilitythatenlargestheentirescreenorpartofthescreensothatyoucansee
theitemsbetter.
•Narrator Narratorisascreenreaderthatreadsaloudwhatisdisplayedonthescreenanddescribeseventssuchas
errormessages.
•On-ScreenKeyboard Toinputdataintoyourcomputerusingamouse,joystick,orotherpointingdevicesinsteadofaphysical
keyboard,youcanuseOn-ScreenKeyboard.
•HighContrast HighContrastisafeaturethatheightensthecolorcontrastofsometextandimagesonyourscreen.Asa
result,thoseitemsaremoredistinctandeasiertoidentify.
•Personalizedkeyboard Adjustkeyboardsettingstomakeyourkeyboardeasiertouse.Forexample,youcanuseyourkeyboard
tocontrolthepointerandtypecertainkeycombinationseasier.
•Personalizedmouse Adjustmousesettingstomakeyourmouseeasiertouse.Forexample,youcanchangethepointer
appearanceandmakeiteasiertomanagewindowswiththemouse.
SpeechRecognition
SpeechRecognitionenablesyoutocontrolyourcomputerbyvoice.
Usingonlyyourvoice,youcanstartprograms,openmenus,clickobjectsonthescreen,dictatetextinto documents,andwriteandsende-mails.Everythingyoudowiththekeyboardandmousecanbedonewith onlyyourvoice.
TouseSpeechRecognition,dothefollowing:
1.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu.
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthenclickSpeech Recognition.
3.Followtheinstructionsonthescreen.
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Screen-readertechnologies
Screen-readertechnologiesareprimarilyfocusedonsoftwareprograminterfaces,helpinformationsystems, andvariousonlinedocuments.Foradditionalinformationaboutscreenreaders,seethefollowing:
•UsingPDFswithscreenreaders: http://www.adobe.com/accessibility.html?promoid=DJGVE
•UsingtheJAWSscreenreader: http://www.freedomscientific.com/jaws-hq.asp
•UsingtheNVDAscreenreader: http://www.nvaccess.org/
Screenresolution
Youcanmakethetextandimagesonyourscreeneasiertoreadbyadjustingthescreenresolutionofyour computer.
Toadjustthescreenresolution,dothefollowing:
1.Right-clickablankareaonthedesktop.
2.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickScreenresolution.
•ForWindows10:ClickDisplaysettings.OntheDisplaytab,clickAdvanceddisplaysettings.
3.Followtheinstructionsonthescreen.
Note:Settingtheresolutiontoolowmightpreventsomeitemsfromfittingonthescreen.
Customizableitemsize
Youcanmaketheitemsonyourscreeneasiertoreadbychangingtheitemsize.
•T ochangetheitemsizetemporarily,usetheMagnifiertoolinEaseofAccessCenter.
•T ochangetheitemsizepermanently,dothefollowing: –Changethesizeofalltheitemsonyourscreen.
1.Right-clickablankareaonthedesktop.
2.DependingonyourWindowsversion,dooneofthefollowing: –ForWindows7:ClickScreenresolutionMaketextandotheritemslargerorsmaller.
–ForWindows10:ClickDisplaysettings.
3.Changetheitemsizebyfollowingtheinstructionsonthescreen.
4.ClickApply.Thischangewilltakeeffectthenexttimeyoulogintotheoperatingsystem.
–ChangethesizeoftheitemsonaWebpage.
PressandholdCtrl,andthenpresstheplus-signkey(+)toenlargeortheminus-signkey(-)to reducethetextsize.
–Changethesizeoftheitemsonthedesktoporawindow.
Note:Thisfunctionmightnotworkonsomewindows. Ifyourmousehasawheel,pressandholdCtrl,andthenscrollthewheeltochangetheitemsize.
Industry-standardconnectors
Yourcomputerprovidesindustry-standardconnectorsthatenableyoutoconnectassistivedevices.
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Formoreinformationaboutthelocationandfunctionofeachconnector,see“Hardwarelocations”on page27
TTY/TDDconversionmodem
Yourcomputersupportstheuseofatexttelephone(TTY)orthetelecommunicationsdeviceforthedeaf (TDD)conversionmodem.ThemodemmustbeconnectedbetweenyourcomputerandaTTY/TDD telephone.Then,youcantypeamessageonyourcomputerandsendittothetelephone.
Documentationinaccessibleformats
Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFfilesor HyperTextMarkupLanguage(HTML)files.Lenovoelectronicdocumentationisdevelopedtoensure thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe documentationalsoincludesadequatealternativetextsothatvisuallyimpaireduserscanunderstandthe imagewhentheyuseascreenreader.
.

Cleaningyourcomputer

CAUTION: Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnected tothecomputer.
Itisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-free operation.Useonlymildcleaningsolutionsandadampclothtocleanthepaintedsurfacesofthecomputer.
Dustbuildupcompoundsproblemsassociatedwithglare,soremembertocleanthescreenperiodically. Wipethescreensurfacegentlywithasoft,drycloth,orblowonthescreentoremovegritandotherloose particles.Dependingonthetypeofthescreen,moistenasoft,lint-freeclothwithanLCDcleanerorliquid glasscleanerandthenwipethescreensurface.

Maintenance

Withappropriatecareandmaintenance,yourcomputerwillserveyoureliably.Thissectionprovides instructionsonhowtomaintainyourcomputersothatitcankeepworkinginbettercondition.

Basicmaintenancetips

Herearesomebasicpointsaboutkeepingyourcomputerfunctioningproperly:
•Keepyourcomputerinaclean,dryenvironment.Ensurethatthecomputerrestsonaflat,steadysurface.
•Donotcoveranyofairvents.Theseairventsprovideairflowtokeepyourcomputerfromoverheating.
•Keepfoodanddrinksawayfromallpartsofyourcomputer.Foodparticlesandspillsmightmakethe keyboardandmousestickandunusable.
•Donotgetthepowerswitchesorothercontrolswet.Moisturecandamagethesepartsandcausean electricalhazard.
•Alwaysdisconnectapowercordbygraspingthepluginsteadofthecord.

Goodmaintenancepractices

Byperformingafewgoodmaintenancepractices,youcanmaintaingoodcomputerperformance,protect yourdata,andbepreparedincaseofacomputerfailure.
•Emptyyourrecyclebinonaregularbasis.
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•Usethediskdefragmentationordiskoptimizationfeatureofyouroperatingsystemoccasionallyto preventperformanceproblemscausedbyanexcessivenumberoffragmentedfiles.
•CleanoutyourInbox,SentItems,andDeletedItemsfoldersinyoure-mailapplicationonaregularbasis.
•Backupcriticaldataregularlyonremovablemediamemory,suchasdiscsandUSBstoragedevices, andstoretheremovablemediainasafelocation.Thefrequencyofmakingbackupcopiesdependson howcriticalthedataistoyouoryourbusiness.
•Backupyourdataonthestoragedriveregularly.See“Recoveryinformation”onpage80
•Keepyourcomputersoftware,devicedrivers,andoperatingsystemup-to-date.See“Keepingyour computercurrent”onpage52.
•Keepalogbook.Entriesmightincludemajorsoftwareorhardwarechanges,device-driverupdates, intermittentproblemsandwhatyoudidtoresolvethem,andotherissuesyoumighthaveexperienced. Thecauseofaproblemmightbechangeinhardware,changeinsoftware,oranyotheractionsthatmight havetakenplace.AlogbookcanhelpyouoraLenovotechniciandeterminesthecauseofaproblem.
•CreateProductRecoverydiscs.See“Recoveryinformation”onpage80formoreinformationaboutusing ProductRecoverydiscstorestoretheharddiskdrivetothefactory-defaultsettings.
.

Keepingyourcomputercurrent

Inmostcases,itisagoodpracticetohavethemostup-to-dateoperatingsystemupdatepatches,software programs,anddevicedrivers.Thissectionprovidesinstructionsonhowtogetthelatestupdatesforyour computer.
Gettingthelatestsystemupdates
Togetthelatestsystemupdatesforyourcomputer,ensurethatyourcomputerisconnectedtotheInternet anddooneofthefollowing:
•UsethecorrespondingLenovoprogramtogetthesystemupdates,suchasdevicedriverupdates, softwareupdates,andBIOSupdates:
–ForWindows7:UsetheSystemUpdateprogram. –ForWindows10:UsetheLenovoCompanionprogram. ToopentheSystemUpdateorLenovoCompanionprogram,see“Accessingaprogramonyourcomputer”
onpage41.Formoreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.
•UseWindowsUpdatetogetthesystemupdates,suchassecurityfixes,newversionsofWindows components,anddevicedriverupdates.
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing: –ForWindows7:ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,and
thenclickWindowsUpdate.
–ForWindows10:ClickSettingsUpdate&securityWindowsUpdate.
3.Followtheinstructionsonthescreen.
Note:ThedevicedriversprovidedbyWindowsUpdatemightnotbetestedbyLenovo.Itis recommendedthatyougetdevicedriversbyusingLenovoprogramsorfromtheLenovoWebsiteat http://www.lenovo.com/support.
Gettingthelatestsystemupdates
Togetthelatestsystemupdatesforyourcomputer,ensurethatyourcomputerisconnectedtotheInternet anddooneofthefollowing:
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•UsethecorrespondingLenovoprogramtogetthesystemupdates,suchasdevicedriverupdates, softwareupdates,andBIOSupdates:
–ForWindows7:UsetheSystemUpdateprogram. –ForWindows10:UsetheLenovoCompanionprogram. ToopentheSystemUpdateorLenovoCompanionprogram,see“Accessingaprogramonyourcomputer”
onpage41
•UseWindowsUpdatetogetthesystemupdates,suchassecurityfixes,newversionsofWindows components,anddevicedriverupdates.
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing: –ForWindows7:ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,and
–ForWindows10:ClickSettingsUpdate&securityWindowsUpdate.
3.Followtheinstructionsonthescreen.
Note:ThedevicedriversprovidedbyWindowsUpdatemightnotbetestedbyLenovo.Itis recommendedthatyougetdevicedriversbyusingLenovoprogramsorfromtheLenovoWebsiteat http://www.lenovo.com/support.
.Formoreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.
thenclickWindowsUpdate.

Movingyourcomputer

Beforemovingyourcomputer,takethefollowingprecautions:
1.Backupyourdataonthestoragedrive.See“Goodmaintenancepractices”onpage51.
2.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
3.Ifyousavedtheoriginalshippingcartonsandpackingmaterials,usethemtopacktheunits.Ifyouare usingdifferentcartons,cushiontheunitstoavoiddamage.
Movingyourcomputertoanothercountryorregion
Whenyoumoveyourcomputertoanothercountryorregion,youmusttakelocalelectricalstandardsinto consideration.Ifthelocalelectricaloutletstyleisdifferentfromthetypeyouareusing,useeitheranelectrical plugadapteroranewpowercord.Topurchasesuchitems,contacttheLenovoCustomerSupportCenter. ForalistofLenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.Ifyoucannot findthesupporttelephonenumberforyourcountryorregion,contactyourLenovoreseller.
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Chapter5.Security

Thischaptercontainsthefollowingtopics:
“Lockingyourcomputer”onpage55
“ViewingandchangingsecuritysettingsintheSetupUtilityprogram”onpage57
“UsingpasswordsandWindowsaccounts”onpage57
“Usingfingerprintauthentication”onpage58
“Usingthecoverpresenceswitch”onpage58
“Usingfirewalls”onpage59
“Protectingdataagainstviruses”onpage59
“ComputraceAgentsoftwareembeddedinfirmware”onpage59
“TrustedPlatformModule(TPM)”onpage59

Lockingyourcomputer

Thissectionprovidesinstructionsonhowtolockyourcomputerwiththelockingdevicestokeepyour computersafe.

Attachingapadlock

Lockingthecomputercoverhelpspreventunauthorizedpeoplefromgainingaccesstotheinsideofyour computer.Yourcomputercomeswithapadlockloopsothatthecomputercovercannotberemoved whenapadlockisinstalled.
Figure8.Installingapadlock
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AttachingaKensington-stylecablelock

YoucanuseaKensington-stylecablelocktosecureyourcomputertoadesk,table,orothernon-permanent fixture.Thecablelockattachestothesecurity-lockslotattherearofyourcomputer.Dependingonthetype selected,thecablelockcanbeoperatedwithakeyorcombination.Thecablelockalsolocksthebuttons usedtoopenthecomputercover.Thisisthesametypeoflockusedwithmanynotebookcomputers.Y ou canordersuchacablelockdirectlyfromLenovobysearchingforKensingtonat: http://www.lenovo.com/support
Figure9.Kensington-stylecablelock
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Attachingacablelock

Acablelockcanbeusedtosecuredevices,suchasthekeyboardandthemouse,bylockingthedevice cablestoyourcomputer.Thecablelockattachestothecable-lockslotsontherearofyourcomputer.
Toattachacablelock,dothefollowing:
1.Inserttheclip1intothecable-lockslot4.
2.Pullthecablesyouwanttolockthroughthedentsinthecablelock.
3.Presstheclip2intothecable-lockslot3untilitsnapsintoposition.
Figure10.Installingacablelock

ViewingandchangingsecuritysettingsintheSetupUtilityprogram

ToviewandchangesecuritysettingsintheSetupUtilityprogram,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
2.SelectSecurity.
3.Followtheinstructionsontherightsideofthescreentoviewandchangesecuritysettings.Youcan referto“UsingtheSetupUtilityprogram”onpage61togetbasicinformationaboutsomemajor securitysettings.
4.T osavesettingsandexittheSetupUtilityprogram,pressF10orFn+F10(dependingonthekeyboard). Then,selectYesinthewindowdisplayed,andpressEnter.

UsingpasswordsandWindowsaccounts

YoucanuseBIOSpasswordsandWindowsaccountstopreventunauthorizedaccesstoyourcomputerand data.ToenabletheBIOSpasswordsandtheWindowsaccounts,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
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2.SelectSecurity.
3.Followtheinstructionsontherightsideofthescreentoviewandchangesecuritysettings.Youcan referto“UsingtheSetupUtilityprogram”onpage61togetbasicinformationaboutsomemajor securitysettings.
4.T osavesettingsandexittheSetupUtilityprogram,pressF10orFn+F10(dependingonthekeyboard), selectY esinthewindowdisplayed,andpressEnter.
TousetheBIOSpasswordsortheWindowsaccounts,dothefollowing:
•T ouseBIOSpasswords,see“UsingBIOSpasswords”onpage64.
•T ouseWindowsaccounts,dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing: –ForWindows7:ClickControlPanelUserAccounts.
–ForWindows10:ClickSettingsAccounts.
3.Followtheinstructionsonthescreen.

Usingthecoverpresenceswitch

Thecoverpresenceswitchpreventsyourcomputerfromloggingintotheoperatingsystemwhenthe computercoverisnotproperlyinstalledorclosed.
Tousethecoverpresenceswitch,enablethecover-presence-switchconnectoronthesystemboard first.Toachievethis,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
2.SelectSecurityChassisIntrusionDetectionandpressEnter.
3.SelectEnabledandpressEnter.
4.T osavesettingsandexittheSetupUtilityprogram,pressF10,selectYesinthewindowdisplayed,and pressEnter.Thecover-presence-switchconnectoronthesystemboardisenabled.
Note:Forsomekeyboards,youmightneedtopressFn+F10toexittheSetupUtilityprogram.
Thecoverpresenceswitchstartsfunctioning.Iftheswitchdetectsthatthecomputercoverisnotcorrectly installedorclosed,anerrormessageisdisplayedwhenyouturnonthecomputer.Tofixtheerrorand logintotheoperatingsystem,dothefollowing:
1.Properlyinstallorcloseyourcomputercover.See“Removingandinstallinghardware”onpage92.
2.StartandthenexittheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61and “ExitingtheSetupUtilityprogram”onpage66
.
Usingfingerprintauthentication
Ifyourkeyboardhasafingerprintreader,youcanusefingerprintauthenticationtoreplacepasswordsfor simpleandsecureuseraccess.Tousefingerprintauthentication,firstenrollyourfingerprintsandassociate themwithyourpasswords(suchasthepower-onpassword,harddiskpassword,andWindowspassword). Usethefingerprintreaderandthefingerprintprogramtocompletethisprocedure.
Tousefingerprintauthentication,dooneofthefollowing:
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•ForWindows7:UsetheFingerprintManagerProorThinkVantageFingerprintSoftwareprogramprovided byLenovo.T oopentheprogram,see“Accessingaprogramonyourcomputer”onpage41 informationaboutusingtheprogram,refertothehelpsystemoftheprogram.
•ForWindows10:UsethefingerprinttoolprovidedbytheWindowsoperatingsystem.ClicktheStart buttontoopentheStartmenu,andthenclickSettingsAccountsSign-inoptions.Followthe instructionsonthescreen.
Tousethefingerprintreader,refertothedocumentationshippedwiththefingerprintkeyboardorlocatedon theLenovoSupportWebsiteathttp://www.lenovo.com/support/keyboards.
.Formore
Usingfirewalls
Afirewallcanbehardware,software,oracombinationofbothdependingonthelevelofsecurityrequired. Firewallsworkonasetofrulestodeterminewhichinboundandoutboundconnectionsareauthorized.If yourcomputerispreinstalledwithafirewallprogram,ithelpsprotectagainstcomputerInternetsecurity threats,unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.Formore informationabouthowtousethefirewallprogram,refertothehelpsystemofyourfirewallprogram.
TouseWindowsFirewall,dothefollowing:
1.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu.
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthenclickWindows Firewall.
3.Followtheinstructionsonthescreen.

Protectingdataagainstviruses

Yourcomputerispreinstalledwithanantivirusprogramtohelpyouguardagainst,detect,andeliminate viruses.
Lenovoprovidesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After 30days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.
Note:Virusdefinitionfilesmustbekeptup-to-datetoguardagainstnewviruses.
Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirus software.
ComputraceAgentsoftwareembeddedinfirmware
TheComputraceAgentsoftwareisanITassetmanagementandcomputertheftrecoverysolution.The softwaredetectsifchangeshavebeenmadeonthecomputer,suchashardware,software,orthecomputer call-inlocation.YoumighthavetopurchaseasubscriptiontoactivatetheComputraceAgentsoftware.

TrustedPlatformModule(TPM)

TPMisasecurecryptoprocessorthatstorescryptographickeys,whichinturnprotectsinformationstored inyourcomputer.
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Chapter6.Advancedconfiguration
Thischaptercontainsthefollowingtopics:
“UsingtheSetupUtilityprogram”onpage61
“UpdatingandrecoveringtheBIOS”onpage66
“ConfiguringRAID”onpage67

UsingtheSetupUtilityprogram

TheSetupUtilityprogramisusedtoviewandchangetheconfigurationsettingsofyourcomputer.This sectionprovidesinformationaboutonlythemajorconfigurationsettingsavailableintheprogram.
Note:TheoperatingsystemsettingsmightoverrideanysimilarsettingsintheSetupUtilityprogram.

StartingtheSetupUtilityprogram

TostarttheSetupUtilityprogram,dothefollowing:
1.T urnonorrestartyourcomputer.
2.BeforeWindowsstartsup,repeatedlypressandreleaseF1orFn+F1(dependingonthekeyboard)until theSetupUtilityprogramopens.IfaBIOSpasswordhasbeenset,theSetupUtilityprogramwill notopenuntilyouenterthecorrectpassword.Formoreinformation,see“UsingBIOSpasswords” onpage64
.
Toviewandchangetheconfigurationsettings,followtheinstructionsontherightsideofthescreen.The keysusedtoperformvarioustasksaredisplayedatthebottomofthescreen.

Enablingordisablingadevice

Thissectionprovidesinformationabouthowtoenableordisableuseraccesstohardwaredevices(such asUSBconnectorsorstoragedrives).
Toenableordisableadevice,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
2.SelectDevices.
3.SelectthedeviceyouwanttoenableordisableandpressEnter.
4.SelectthedesiredsettingandpressEnter.
5.T osavesettingsandexittheSetupUtilityprogram,pressF10orFn+F10(dependingonthekeyboard). Then,selectYesinthewindowdisplayed,andpressEnter.

Enablingordisablingtheautomaticpower-onofyourcomputer

TheAutomaticPowerOnitemintheSetupUtilityprogramprovidesvariousoptionsforyoutomakeyour computerstartupautomatically.
ToenableordisabletheAutomaticPowerOnfeatures,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
2.SelectPowerAutomaticPowerOnandpressEnter.
3.SelectthefeatureyouwanttoenableordisableandpressEnter.
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4.SelectthedesiredsettingandpressEnter.
5.T osavesettingsandexittheSetupUtilityprogram,pressF10orFn+F10(dependingonthekeyboard). Then,selectYesinthewindowdisplayed,andpressEnter.

EnablingordisablingtheErPLPScompliancemode

Lenovocomputersmeettheeco-designrequirementsoftheErPLot3regulation.Formoreinformation,goto: http://www.lenovo.com/ecodeclaration
YoucanenabletheErPLPScompliancemodeintheSetupUtilityprogramtoreducetheconsumptionof electricitywhenyourcomputerisofforinsleepmode.
ToenableordisabletheErPLPScompliancemode,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
2.SelectPowerEnhancedPowerSavingModeandpressEnter.
3.SelectEnabledorDisableddependingonyourneeds,andthenpressEnter.IfyouselectEnabled,you alsoneedtodisabletheWakeonLANfeature.See“Enablingordisablingtheautomaticpower-onof yourcomputer”onpage61
4.T osavesettingsandexittheSetupUtilityprogram,pressF10orFn+F10(dependingonthekeyboard). Then,selectYesinthewindowdisplayed,andpressEnter.
WhentheErPLPScompliancemodeisenabled,youcanwakeupyourcomputerbydoingoneofthe following:
.
•Pressthepowerbutton.
•EnabletheWakeUponAlarmfeaturetomakeyourcomputerwakeupatasettime.See“Enablingor disablingtheautomaticpower-onofyourcomputer”onpage61
•EnabletheAfterPowerLossfeaturetomakeyourcomputerwakeupwhenthepowersupplyresumes afterasuddenlossofelectricity.
ToenabletheAfterPowerLossfeature,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
2.SelectPowerAfterPowerLossandpressEnter.
3.SelectPowerOnandpressEnter.
4.T osavesettingsandexittheSetupUtilityprogram,pressF10orFn+F10(dependingonthe keyboard).Then,selectYesinthewindowdisplayed,andpressEnter.
.

Switchingbetweenbetteracousticandbetterthermalperformance

YoucanadjusttheacousticandthermalperformanceofyourcomputerthroughtheICEPerformance Modemenu.T wochoicesareavailable:
BetterAcousticPerformance(defaultsetting):Thiscomputerworkswithlessnoiseatanormalthermal level.
BetterThermalPerformance:Thecomputerworksatabetterthermallevelwithnormalacoustic performance.
Toswitchbetweenbetteracousticperformanceandbetterthermalperformance,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
2.SelectPowerIntelligentCoolingEngine(ICE)andpressEnter.
3.SelectICEPerformanceModeandpressEnter.
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4.SelectBetterAcousticPerformanceorBetterThermalPerformanceasdesiredandpressEnter.
5.T osavesettingsandexittheSetupUtilityprogram,pressF10,selectY esinthewindowdisplayed, andpressEnter.
Note:Forsomekeyboards,youmightneedtopressFn+F10toexittheSetupUtilityprogram.

Enablingordisablingthesystemtorecordthermalalertlogs

WhentheICEthermalalertfeatureisenabled,ifacriticalthermalsituationoccurs,analertlogiswritteninto theWindowssystemlog.Thealertlogcanhelpyouidentifythermalproblems,suchasmalfunctioningfans, abnormallyhightemperature,orpoorcoolingperformances.
Toenableordisablethesystemtorecordthermalalertlogs,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
2.SelectPowerIntelligentCoolingEngine(ICE)andpressEnter.
3.SelectICEThermalAlertandpressEnter.
4.SelectthedesiredsettingandpressEnter.
5.T osavesettingsandexittheSetupUtilityprogram,pressF10orFn+F10(dependingonthekeyboard). Then,selectYesinthewindowdisplayed,andpressEnter.
Enablingordisablingtheconfigurationchangedetection
Withtheconfiguration-changedetectionenabled,ifthePOSTdetectsconfigurationchangesofsome hardwaredevices(suchasstoragedrivesormemorymodules),anerrormessageisdisplayed.
Toenableordisabletheconfigurationchangedetection,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
2.SelectSecurityConfigurationChangeDetectionandpressEnter.
3.SelectthedesiredsettingandpressEnter.
4.T osavesettingsandexittheSetupUtilityprogram,pressF10orFn+F10(dependingonthekeyboard). Then,selectYesinthewindowdisplayed,andpressEnter.
Tobypasstheerrormessageandlogintotheoperatingsystem,dooneofthefollowing:
•PressF2orFn+F2(dependingonthekeyboard).
•StartandthenexittheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61 “ExitingtheSetupUtilityprogram”onpage66
.

ChangingtheBIOSsettingsbeforeinstallinganewoperatingsystem

BIOSsettingsvarybyoperatingsystem.ChangetheBIOSsettingsbeforeinstallinganewoperatingsystem.
TochangetheBIOSsettings,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
2.Fromthemaininterface,selectExitOSOptimizedDefaultandpressEnter.
3.Dependingontheoperatingsystemtobeinstalled,dooneofthefollowing:
•T oinstalltheWindows10(64-bit)operatingsystem,selectEnabledandpressEnter.
•T oinstallanoperatingsystemotherthanWindows10(64-bit),selectDisabledandpressEnter.
4.SelectYesinthewindowdisplayedandpressEntertoconfirmyourselection.
and
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5.T osavesettingsandexittheSetupUtilityprogram,pressF10orFn+F10(dependingonthekeyboard). Then,selectYesinthewindowdisplayed,andpressEnter.

UsingBIOSpasswords

ByusingtheSetupUtilityprogram,youcansetpasswordstopreventunauthorizedaccesstoyourcomputer anddata.
Youdonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimprovescomputer security.Ifyoudecidetosetanypasswords,readthefollowingtopics.
Passwordtypes
ThefollowingtypesofpasswordsareavailableintheSetupUtilityprogram:
•Power-onpassword Whenapower-onpasswordisset,youarepromptedtoenteravalidpasswordeachtimethecomputeris
turnedon.Thecomputercannotbeuseduntilthevalidpasswordisentered.
•Administratorpassword Settinganadministratorpassworddetersunauthorizedusersfromchangingconfigurationsettings.Ifyou
areresponsibleformaintainingtheconfigurationsettingsofseveralcomputers,youmightwanttoset anadministratorpassword.
Whenanadministratorpasswordisset,youarepromptedtoenteravalidpasswordeachtimeyou trytoaccesstheSetupUtilityprogram.TheSetupUtilityprogramcannotbeaccesseduntilavalid passwordisentered.
Ifboththepower-onpasswordandadministratorpasswordareset,youcanentereitherpassword. However,youmustuseyouradministratorpasswordtochangeanyconfigurationsettings.
•Harddiskpassword Settingaharddiskpasswordpreventsunauthorizedaccesstothedataontheinternalstoragedrive(such
asaharddiskdrive).Whenaharddiskpasswordisset,youarepromptedtoenteravalidpasswordeach timeyoutrytoaccessthestoragedrive.
Notes:
–Evenifthestoragedriveisremovedfromonecomputerandinstalledinanother,thehard-disk
passwordisstillvalid.
–Iftheharddiskpasswordisforgotten,thereisnowaytoresetthepasswordorrecoverdatafrom
thestoragedrive.
Passwordconsiderations
Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Forsecurityreasons,it isrecommendedtouseastrongpasswordthatcannotbeeasilycompromised.
Note:TheSetupUtilityprogrampasswordsarecase-sensitive.
Tosetastrongpassword,considerthefollowingguidelines:
•Haveatleasteightcharactersinlength
•Containatleastonealphabeticcharacterandonenumericcharacter
•Notbeyournameoryourusername
•Notbeacommonwordoracommonname
•Besignificantlydifferentfromyourpreviouspasswords
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Setting,changing,anddeletingapassword
Toset,change,ordeleteapassword,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
2.SelectSecurity.
3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,or HardDiskPasswordandpressEnter.
4.Followtheinstructionsontherightsideofthescreentoset,change,ordeleteapassword.
Note:Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Formore information,see“Passwordconsiderations”onpage64.
5.T osavesettingsandexittheSetupUtilityprogram,pressF10orFn+F10(dependingonthekeyboard). Then,selectYesinthewindowdisplayed,andpressEnter.
Erasinglostorforgottenpasswords(clearingCMOS)
Thissectionprovidesinstructionsonhowtoeraselostorforgottenpasswords,suchasauserpassword.
Note:Theinstructionsinthissectiondonotapplytotheharddiskpassword.
Toerasealostorforgottenpassword,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
2.Removethecomputercover.See“Removingandinstallinghardware”onpage92.
3.LocatetheClearComplementaryMetalOxideSemiconductor(CMOS)/Recoveryjumperonthesystem board.See“Partsonthesystemboard”onpage34.
4.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and pin3).
5.Reinstallthecomputercoverandconnectthepowercord.See“Removingandinstallinghardware” onpage92.
6.T urnonthecomputerandleaveitonforapproximately10seconds.Then,turnoffthecomputerby holdingthepowerbuttonforapproximatelyfiveseconds.
7.Repeatstep1andstep2.
8.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).
9.Reinstallthecomputercoverandconnectthepowercord.

Selectingastartupdevice

Ifyourcomputerdoesnotstartupfromtheexpecteddevice,youcaneitherchangethestartupdevice sequenceorselectatemporarystartupdevice.
Changingthestartupdevicesequencepermanently
Tochangethestartupdevicesequencepermanently,dothefollowing:
1.Dependingonthetypeofthestoragedevice,dooneofthefollowing:
•Ifthestoragedeviceisinternal,gotostep2.
•Ifthestoragedeviceisadisc,ensurethatyourcomputeristurnedon.Then,insertthediscinto
theopticaldrive.
•Ifthestoragedeviceisanexternaldeviceotherthanadisc,connectthestoragedevicetothe
computer.
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2.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
3.SelectStartup.
4.Followtheinstructionsontherightsideofthescreentochangethestartupdevicesequence.
5.T osavesettingsandexittheSetupUtilityprogram,pressF10orFn+F10(dependingonthekeyboard). Then,selectYesinthewindowdisplayed,andpressEnter.
Selectingatemporarystartupdevice
Note:Notalldiscsandstoragedrivesarebootable.
Toselectatemporarystartupdevice,dothefollowing:
1.Dependingonthetypeofthestoragedevice,dooneofthefollowing:
•Ifthestoragedeviceisinternal,gotostep2.
•Ifthestoragedeviceisadisc,ensurethatyourcomputeristurnedon.Then,insertthediscinto
theopticaldrive.
•Ifthestoragedeviceisanexternaldeviceotherthanadisc,connectthestoragedevicetothe
computer.
2.T urnonorrestartthecomputer.BeforeWindowsstartsup,repeatedlypressandreleaseF12orFn+F12 (dependingonthekeyboard)untilStartupDeviceMenuisdisplayed.
3.SelectthedesiredstoragedeviceandpressEnter.Thecomputerthenstartsupfromthedeviceyou select.
Ifyouwanttoselectapermanentstartupdevice,selectEnterSetuponStartupDeviceMenuandpress EntertostarttheSetupUtilityprogram.Formoreinformationabouthowtoselectapermanentstartup device,see“Changingthestartupdevicesequencepermanently”onpage65.

ExitingtheSetupUtilityprogram

ToexittheSetupUtilityprogram,dooneofthefollowing:
•Ifyouwanttosavethenewsettings,pressF10orFn+F10(dependingonthekeyboardsettings).Then, selectY esinthewindowdisplayedandpressEnter.
•Ifyoudonotwanttosavethenewsettings,selectExitDiscardChangesandExitandpressEnter. Then,selectYesinthewindowdisplayedandpressEnter.

UpdatingandrecoveringtheBIOS

TheBIOSisthefirstprogramthatthecomputerrunswhenyouturnonthecomputer.TheBIOSinitializesthe hardwarecomponentsandloadstheoperatingsystemandotherprograms.
UpdatingtheBIOS
Whenyouinstallanewprogram,hardwaredevice,ordevicedriver,youmightbeinformedtoupdate theBIOS.YoucanupdatetheBIOSfromyouroperatingsystemoraflashupdatedisc(availableonly onsomemodels).
ToupdatetheBIOS,dothefollowing:
1.Gotohttp://www.lenovo.com/support.
2.T oupdatetheBIOSfromyouroperatingsystem,downloadtheflashBIOSupdatedriveraccordingto youroperatingsystemversion.ToupdatetheBIOSfromaflashupdatedisc,downloadtheISOimage version(usedtocreateaflashupdatedisc).Then,downloadtheinstallationinstructionsfortheflash BIOSupdatedriver.
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3.PrinttheinstallationinstructionsyoudownloadandfollowtheinstructionstoupdatetheBIOS.
Note:IfyouwanttoupdatetheBIOSfromaflashupdatedisc,theinstallationinstructionsmightnot providetheinstructionsonhowtorecordtheupdatedisc.See“Recordingadisc”onpage44
RecoveringfromaBIOSupdatefailure
TorecoverfromaBIOSupdatefailure,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
2.Removethecomputercover.See“Removingandinstallinghardware”onpage92.
3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Hardwarelocations”onpage27.
4.RemoveanypartsandcablesthatimpedeyouraccesstotheClearCMOS/Recoveryjumper.
5.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and pin3).
6.Reinstallthepartsandcablesthatwereremoved.
7.Reinstallthecomputercoverandreconnectanycablesthatweredisconnected.See“Removingand installinghardware”onpage92.
8.T urnonthecomputerandinserttheBIOSupdatediscintotheopticaldrive.Waitafewminutes.The recoveryprocessbegins.Aftertherecoveryprocessiscompleted,yourcomputerwillshutdown automatically.
.
Note:Ifthecomputerdoesnotstartupfromthedisc,selectthediscasthestartupdevice.See “Selectingatemporarystartupdevice”onpage66.
9.Repeatsteps1–4.
10.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).
11.Repeatstep6andstep7.Then,turnonyourcomputer.

BIOSlevels

AnincorrectlevelofBIOScancausefalseerrorsandunnecessaryFRUreplacement.Usethefollowing informationtodeterminethecurrentlyinstalledBIOSlevel,thelatestBIOSlevelavailable,andwhereto obtainthelatestBIOSlevel.
•T odeterminethecurrentLevelofBIOS: StarttheSetupUtilityandviewtheBIOSRevisionlevelontheMainpage.
•SourcesforobtainingthelatestlevelBIOSavailable –LenovosupportWebsite:http://www.lenovo.com/support/ –LenovoCustomerSupportCenter –Levels1and2Support
ToupdatetheBIOS,see“UpdatingandrecoveringtheBIOS”onpage66.
Note:BIOSsettingsvarybyoperatingsystem.ChangetheBIOSsettingsbeforeinstallinganewoperating system.See“ChangingtheBIOSsettingsbeforeinstallinganewoperatingsystem”onpage63
.
ConfiguringRAID
ThischapterprovidesinformationabouthowtoconfigureRedundantArrayofIndependentDisks(RAID) foryourcomputer.
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Note:TheinformationaboutconfiguringRAIDinthischapterisapplicableonlyforaWindowsenvironment. ForinformationaboutconfiguringRAIDinaLinux
®
environment,contactyourLinuxsoftwareprovider.

RAIDLevel

YourcomputermusthavetheminimumnumberofSATAharddiskdrivesinstalledforthesupportedlevelof RAIDbelow:
•RAIDLevel0–Stripeddiskarray –T woharddiskdrivesminimum
–Betterperformancewithoutfaulttolerance
•RAIDLevel1–Mirroreddiskarray –T woharddiskdrivesminimum
–Improvedreadperformanceand100%redundancy
Toinstallasecondaryharddiskdrive,referto“Secondaryharddiskdrive”onpage149.
ConfiguringthesystemBIOStoenableSATARAIDfunctionality
ThissectiondescribeshowtoconfigurethesystemBIOStoenableSATARAIDfunctionality.
Note:Usethearrowkeysonthekeyboardtomakeselections.
ToenableSATARAIDfunctionality,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
2.SelectDevicesATADriveSetup.
3.SelectConfigureSA TAasandpressEnter.
4.SelectRAIDandpressEnter.
5.PressF10orFn+F10(dependingonthekeyboard)tosavethenewsettingsandexittheSetupUtility program.

CreatingRAIDvolumes

TocreateRAIDvolumes,dothefollowing:
1.PressCtrl+IwhenpromptedtoentertheIntelMatrixStorageManageroptionROMconfigurationutility duringthecomputerstartup.
2.UsetheupanddownarrowkeystoselectCreateRAIDVolumeandpressEnter.
3.T ypeaproperRAIDVolumenameintheNamefieldandpressTab.
4.UsethearrowkeystoselectaRAIDlevelintheRAIDLevelfieldandpressTab.
5.Ifappropriate,usethearrowkeystoselectaStripeSizeintheStripeSizefieldandpressTab.
6.T ypeavolumesizeintheCapacityfieldandpressT ab.
7.PressEntertoinitiatevolumecreation.
8.Whenprompted,pressYtoacceptthewarningmessageandcreatethevolume.
9.Returntostep2tocreateadditionalRAIDvolumes,orselectExitandpressEnter.
10.PressYwhenpromptedtoconfirmtheexit.

DeletingRAIDvolumes

TodeleteRAIDvolumes,dothefollowing:
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1.PressCtrl+IwhenpromptedtoentertheIntelMatrixStorageManageroptionROMconfigurationutility duringthecomputerstartup.
2.UsetheupanddownarrowkeystoselectDeleteRAIDVolumeandpressEnter.
3.UsethearrowkeystoselecttheRAIDvolumetobedeletedandpressDelete.
4.Whenprompted,pressYtoconfirmthedeletionoftheselectedRAIDvolume.DeletingaRAIDvolume willresettheharddiskdrivestonon-RAID.
5.AfterdeletingaRAIDvolume,youcan:
•Returntostep2todeleteadditionalRAIDvolumes.
•See“CreatingRAIDvolumes”onpage68
•UsetheupanddownarrowkeystoselectExitandpressEnter.
forRAIDvolumecreation.

Resettingdiskstonon-RAID

Toresetyourharddiskdrivestonon-RAID,dothefollowing:
1.PressCtrl+IwhenpromptedtoentertheIntelMatrixStorageManageroptionROMconfigurationutility duringthecomputerstartup.
2.UsetheupanddownarrowkeystoselectResetDiskstoNon-RAIDandpressEnter.
3.Usethearrowkeysandthespacekeytomarkindividualphysicalharddiskdrivestobereset,andthen pressEntertocompletetheselection.
4.Whenprompted,pressYtoconfirmtheresetaction.
5.Afterresettingyourharddiskdrivestonon-RAID,youcan:
•See“DeletingRAIDvolumes”onpage68forRAIDvolumedeletion.
•See“CreatingRAIDvolumes”onpage68forRAIDvolumecreation.
•UsetheupanddownarrowkeystoselectExitandpressEnter.
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Chapter7.Troubleshooting,diagnostics,andrecovery

Thischapterprovidessolutionstoresolveyourcomputerproblems.Followthestepsinthebasicprocedure forresolvingcomputerproblems,whichhelpsyoumakegooduseofthetroubleshooting,diagnostics, andrecoveryinformation.
“Basicprocedureforresolvingcomputerproblems”onpage71
“Troubleshooting”onpage71
“Diagnosingproblems”onpage79
“Recoveryinformation”onpage80

Basicprocedureforresolvingcomputerproblems

Itisrecommendedthatyouusethefollowingproceduretoresolvecomputerproblemsyouareexperiencing:
1.Ensurethat: a.Thecablesforallconnecteddevicesareconnectedcorrectlyandsecurely. b.Allconnecteddevicesthatrequireacpowerareconnectedtoproperlygrounded,functioning
electricaloutlets.
c.AllconnecteddevicesareenabledintheBIOSsettingsofyourcomputer.See“Enablingordisabling
adevice”onpage61
Iftheseactionsdonotresolveyourproblem,continuewiththenextstep.
2.Useanantivirusprogramtoseeifyourcomputerhasbeeninfectedbyavirus.Iftheprogramdetects avirus,removethevirus.Iftheantivirusprogramdoesnotresolveyourproblem,continuewiththe nextstep.
3.Goto“T roubleshooting”onpage71andfollowtheinstructionsforthetypeofproblemyouare experiencing.Ifthesetroubleshootinginstructionsdonotresolveyourproblem,continuewiththe nextstep.
4.Runthediagnosticprogram.See“Diagnosingproblems”onpage79.Ifthediagnosticprogramdoes notresolveyourproblem,continuewiththenextstep.
5.Recoveryouroperatingsystem.See“Recoveryinformation”onpage80.
6.Ifnoneoftheseactionssolveyourproblem,contacttheLenovoCustomerSupportCenter.Foralistof LenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.Formoreinformation abouthelp,service,andtechnicalassistance,seeChapter10“Gettinginformation,help,andservice” onpage169
.
.

Troubleshooting

Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1.
Usethetroubleshootinginformationtofindsolutionstoproblemsthathavedefinitesymptoms.

Startupproblems

Thecomputerdoesnotstartupwhenyoupressthepowerbutton.
Solutions:
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Ensurethat:
•Thepowercordiscorrectlyconnectedtotherearofthecomputerandtoaworkingelectricaloutlet.
•Ifyourcomputerhasasecondarypowerswitchontherearofthecomputer,ensurethatitisswitchedon.
•Thepowerindicatoronthefrontofthecomputerison.
•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletforyourcountryorregion.
Theoperatingsystemfailstostartup.
Solution:
EnsurethatthestartupdevicesequencesetintheSetupUtilityprogramincludesthedevicewhere theoperatingsystemresides.Usually,theoperatingsystemisontheinternalstoragedrive.Formore information,see“Changingthestartupdevicesequencepermanently”onpage65.
Thecomputerbeepsmultipletimesbeforetheoperatingsystemstartsup.
Solution:
Ensurethatnokeysarestuck.

Audioproblems

TheaudiocannotbeheardontheWindowsoperatingsystem.
Solutions:
•IfyouareusingpoweredexternalspeakersthathaveanOn/Offcontrol,ensurethat: –TheOn/OffcontrolissettotheOnposition.
–Thespeakerpowercableisconnectedtoaproperlygrounded,functionalacelectricaloutlet.
•Ifyourexternalspeakershaveavolumecontrol,ensurethatthevolumeisnotsettoolow.
•ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.Ensurethatthemutespeakers settingsarenotselectedandnoneofthevolumesettingsissettoolow.
Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothenotification area.SeetheWindowshelpsystem.
•Forsomecomputersthathaveafrontaudiopanel,ensurethatthevolumeisnotsettoolow.
•Ensurethatyourexternalspeakers(andheadphones,ifused)areconnectedtothecorrectaudio connectorsonthecomputer.Mostspeakercablesarecolor-codedtomatchtheconnectors.
Note:Whenexternal-speakerorheadphonecablesareconnectedtotheaudioconnectors,theinternal speaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstalledinoneoftheexpansion slots,theaudiofunctionbuiltintothesystemboardisdisabled.Therefore,youmustusetheaudio connectorsontheaudioadapter.
•EnsurethattheprogramyouarerunningisdesignedforuseontheWindowsoperatingsystem.Ifthe programisdesignedtoruninDOS,theprogramdoesnotusetheWindowssoundfeature.Theprogram mustbeconfiguredtouseSoundBlasterProorSoundBlasteremulation.
•Ensurethattheaudiodevicedriversarecorrectlyinstalled.
Thesoundcomesfromoneoftheexternalspeakers.
Solutions:
•Ensurethatthespeakercableisinsertedcompletelyintotheconnectoronthecomputer.
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•ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.Then,clickthespeakericonontop ofthevolumecontrol.ClicktheLevelstabandensurethattheBalancesettingsaresetcorrectly.
Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothenotification area.SeetheWindowshelpsystem.

CDorDVDproblems

ACDorDVDdoesnotwork.
Solutions:
•Ensurethatthepowercableandsignalcablearesecurelyconnectedtothedrive.
•Ensurethatthediscisinsertedcorrectly,withitslabelup.
•Ensurethatthediscyouareusingisclean.Toremovedustorfingerprints,wipethedisccleanwithasoft clothfromthecentertotheoutside.Wipingadiscinacircularmotionmightcauselossofdata.
•Ensurethatthediscyouareusingisnotscratchedordamaged.Tryinsertinganotherdiscthatyou knowisgood.Ifyoucannotreadfromaknown-gooddisc,youmighthaveaproblemwithyouroptical driveorthecablingtoyouropticaldrive.
•IfyouhavemultipleCDorDVDdrivesinstalled(oracombinationofCDandDVDdrives),tryinsertingthe discintotheotherdrive.Insomecases,onlyoneofthedrivesisconnectedtotheaudiosubsystem.
Abootablerecoverymedium,suchastheProductRecoveryCD,cannotbeusedtostartyour computer.
Solution:
EnsurethattheCDorDVDdriveissetasthetoppriorityoftheBootPriorityOrderintheSetupUtility program.Referto“Selectingatemporarystartupdevice”onpage66forinformationaboutviewingand changingthestartupsequence.
Note:Onsomecomputermodels,thestartupsequenceispermanentlysetandcannotbechanged.
AblackscreenisdisplayedinsteadoftheDVDvideo.
Solutions:
•RestarttheDVDplayerprogram.
•T ryalowerscreenresolutionorcolordepth.
•Closeanyopenfiles,andthenrestartthecomputer.
ADVDmoviedoesnotplay.
Solutions:
•Ensurethatthediscsurfaceiscleanandnotscratched.
•Checkthediscorpackageforregionalcoding.Y oumightneedtopurchaseadiscwithcodingfor theregionwhereyouareusingyourcomputer.
NoaudiooronlyanintermittentaudiocomesoutwhileaDVDmovieisplaying.
Solutions:
•Checkthevolumecontrolsettingsonyourcomputerandonyourspeakers.
•Ensurethatthediscsurfaceiscleanandnotscratched.
•Checkallcableconnectionstoandfromthespeakers.
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•UsetheDVDmenuforthevideotoselectadifferentaudiotrack.
Theplaybackissloworchoppy.
Solutions:
•Disableanybackgroundprograms,suchasAntiVirusorDesktopThemes.
•Ensurethatvideoresolutionislowerthan1152x864pixels.
Amessageindicatinginvaliddiscornodiscfoundisdisplayed.
Solutions:
•Ensurethatthediscisinthedrivewiththeshinysideofthediscfacingdown.
•Ensurethatvideoresolutionislowerthan1152x864pixels.
•EnsurethattheDVDorCDisinsertedintoanappropriateopticaldrive.Forexample,donotinsert aDVDintoaCD-onlydrive.

Intermittentproblems

Intermittentproblemsrefertotheproblemsoccuronlyoccasionallyandaredifficulttorepeat.
Solutions:
•Ensurethatallcablesandcordsaresecurelyconnectedtothecomputerandattacheddevices.
•Ensurethatwhenthecomputerison,thefangrillisnotblocked(thereisairflowaroundthegrill),andthe fansareworking.Ifairflowisblockedorthefansarenotworking,thecomputermightoverheat.
•IfSmallComputerSystemInterface(SCSI)devicesareinstalled,ensurethatthelastexternaldevicein each(SCSI)chainisterminatedcorrectly.Formoreinformation,seeyour(SCSI)documentation.

Storagedriveproblems

SomeorallstoragedrivesaremissingfromtheSetupUtilityprogram.
Solution:
Ensurethatthesignalcablesandpowercablesforallthestoragedrivesareconnectedcorrectly.
Thecomputercannotstartupfromthecorrectstoragedriveorthemessage“NoOperatingSystem Found”isdisplayed.
Solutions:
•Ensurethatthesignalcablesandpowercablesforallthestoragedrivesareconnectedcorrectly.
•Ensurethatthecomputerstartsupfromthecorrectstoragedrive.Setthestoragedrive,onwhichthe operatingsystemresides,asthefirststartupdeviceintheSetupUtilityprogram.Referto“Changingthe startupdevicesequencepermanently”onpage65
Note:Inrarecases,thestoragedrivewiththeoperatingsystemmightgetcorruptedordamaged.Ifthis problemoccurs,replacethestoragedrive.Referto“Removingandinstallinghardware”onpage92.
.

EthernetLANproblems

ThecomputercannotconnecttoanEthernetLAN.
Solutions:
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•ConnectthecablefromtheEthernetconnectortotheRJ45connectorofthehub.
•EnabletheEthernetLANfeatureintheSetupUtilityprogram.Referto“UsingtheSetupUtilityprogram” onpage61.
•EnabletheEthernetLANadapter.
1.DependingonyourWindowsversion,dooneofthefollowing: –ForWindows7:ClicktheStartbuttontoopentheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthenclickNetworkand SharingCenterChangeadaptersettings.
3.Right-clicktheEthernetLANadaptericonandclickEnable.
•UpdateorreinstalltheEthernetLANdriver.See“Keepingyourcomputercurrent”onpage52.
•Installallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.CheckwithyourLAN administratorforthenecessarynetworkingsoftware.
•Setthesameduplexfortheswitchportandtheadapter.Ifyouconfiguredtheadapterforfullduplex, ensurethattheswitchportisalsoconfiguredforfullduplex.Settingthewrongduplexmodemight degradeperformance,causedataloss,orresultinlostconnections.
WhenaGigabitEthernetmodelcomputerisusedataspeedof1000Mbps,theEthernetLAN connectionfailsorerrorsoccur.
Solution:
ConnectthenetworkcabletotheEthernetconnectorusingCategory5wiringanda100BASE-Thub/switch (not100BASE-X).
AGigabitEthernetmodelcomputershouldconnecttothenetworkataspeedof1000Mbpsbutat onlyaspeedof100Mbps.
Solutions:
•T ryanothercable.
•Setthelinkpartnertoauto-negotiate.
•Settheswitchtobe802.3ab-compliant(gigabitovercopper).
TheWakeOnLANfeaturedoesnotwork.
Solution:
EnabletheWakeOnLANfeatureintheSetupUtilityprogram.Referto“UsingtheSetupUtilityprogram” onpage61.

WirelessLANproblem

Note:ThewirelessLANfeatureisavailableonlyonsomemodels.
ThewirelessLANfeaturedoesnotwork.
Solutions:
•EnablethewirelessLANfeatureintheSetupUtilityprogram.Referto“UsingtheSetupUtilityprogram” onpage61
•ForWindows10,enablethewirelessLANfeatureinWindowsSettings.ClicktheStartbuttontoopenthe Startmenu,andthenclickSettingsNetwork&InternetWi-Fi.TurnontheWi-Fifeature.
•EnablethewirelessLANadapter.
.
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1.DependingonyourWindowsversion,dooneofthefollowing: –ForWindows7:ClicktheStartbuttontoopentheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthenclickNetworkand SharingCenterChangeadaptersettings.
3.Right-clickthewirelessLANadaptericonandclickEnable.
•UpdateorreinstallthewirelessLANdriver.See“Keepingyourcomputercurrent”onpage52.

Bluetoothproblems

Note:TheBluetoothfeatureisavailableonlyonsomemodels.
TheBluetoothfeaturedoesnotwork.
Solutions:
•EnabletheBluetoothfeatureintheSetupUtilityprogram.Referto“UsingtheSetupUtilityprogram” onpage61
•T urnontheBluetoothradios.
•EnabletheBluetoothadapter.
1.DependingonyourWindowsversion,dooneofthefollowing: –ForWindows7:ClicktheStartbuttontoopentheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthenclickNetworkand SharingCenterChangeadaptersettings.
3.Right-clicktheBluetoothadaptericonandclickEnable.
•UpdateorreinstalltheBluetoothdriver.See“Keepingyourcomputercurrent”onpage52.
.
NosoundcomesfromtheBluetoothheadsetorheadphones.
Solution:
SettheBluetoothheadsetorheadphonesasthedefaultdevice.
1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).
2.Right-clickthevolumeiconintheWindowsnotificationareaonthetaskbar.
Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe notificationarea.SeetheWindowshelpsystem.
3.ClickPlaybackdevices.
4.IfyouareusingtheHeadsetprofile,selectBluetoothHands-freeAudio,andthenclickSetDefault.If youareusingtheAVprofile,selectStereoAudio,andthenclickSetDefault.
5.ClickOK.

Performanceproblems

Excessivefragmentedfilesexistonthestoragedrives.
Solution:
UsetheWindowsdiskdefragmentationordiskoptimizationfeaturetocleanupthefiles.
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Note:Dependingonthevolumeofthestoragedrivesandamountofdatastoredonthestoragedrives,the
disk-defragmentationprocessmighttakeuptoseveralhours.
1.Closeanyopenprogramsandwindows.
2.ClicktheStartbuttontoopentheStartmenu.
3.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickComputer.
•ForWindows10:ClickFileExplorerThisPC.
4.Right-clickyourCdriveandthenclickProperties.
5.ClicktheToolstab.
6.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickDefragmentnow.
•ForWindows10:ClickOptimize.SelectthedesireddriveandthenclickOptimize.
7.Followtheinstructionsonthescreen.
Thefreestoragedrivespaceisinsufficient.
Solutions:
Freeupthestoragedrivespace.
•CleanoutyourInbox,SentItems,andDeletedItemsfoldersfromyoure-mailapplication.
•CleanupyourCdrive.
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing: –ForWindows7:ClickComputer.
–ForWindows10:ClickFileExplorerThisPC.
3.Right-clickyourCdriveandthenclickProperties.
4.Checktheamountoffreespace,andthenclickDiskCleanup.
5.Alistofunnecessaryfilecategoriesisdisplayed.Selecteachfilecategoryyouwanttodelete, andthenclickOK.
•T urnsomeWindowsfeaturesofforremovesomeunnecessaryprograms.
1.DependingonyourWindowsversion,dooneofthefollowing: –ForWindows7:ClicktheStartbuttontoopentheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthenclickPrograms andFeatures.
3.Dooneofthefollowing: –T oturnsomeWindowsfeaturesoff,clickTurnWindowsfeaturesonoroff.Followthe
instructionsonthescreen.
–T oremovesomeunnecessaryprograms,selecttheprogramyouwanttoremove,andthenclick
Uninstall/ChangeorUninstall.
Thefreememoryspaceisinsufficient.
Solutions:
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•Right-clickablankareaonthetaskbarandopenT askManager.Then,endsometasksyouarenot performing.
•Installadditionalmemorymodules.See“Removingandinstallinghardware”onpage92.T opurchase memorymodules,goto: http://www.lenovo.com

Serialconnectorproblem

Theserialconnectorcannotbeaccessed.
Solutions:
•Connecttheserialcablefromtheserialconnectoronthecomputertotheserialdevice.Iftheserialdevice hasitsownpowercord,connectthepowercordtoagroundedelectricaloutlet.
•T urnontheserialdeviceandkeepthedeviceonline.
•Installanyprogramssuppliedwiththeserialdevice.Refertothedocumentationthatcomeswiththe serialdeviceformoreinformation.
•Ifyouaddedoneserial-connectoradapter,ensurethattheadapterisinstalledcorrectly.

USBdeviceproblems

AUSBdevicecannotbeaccessed.
Solutions:
•ConnecttheUSBcablefromtheUSBconnectortotheUSBdevice.IftheUSBdevicehasitsownpower cord,connectthepowercordtoagroundedelectricaloutlet.
•T urnontheUSBdeviceandkeepthedeviceonline.
•InstallanydevicedriversorprogramssuppliedwiththeUSBdevice.Refertothedocumentationthat comeswiththeUSBdeviceformoreinformation.
•DisconnectandreconnecttheUSBconnectortoresettheUSBdevice.
TheWindows7operatingsystemcannotbeinstalledfromanexternalopticaldriveoranexternal USBdevice.
Solution:
Gotohttps://support.lenovo.com/us/en/documents/ht104142formoreinformation.

Softwareanddriverproblems

Forsomeprograms,datescannotbesortedincorrectorder.
Solution:
Someprogramsdevelopedbeforetheyear2000useonlythelasttwodigitsofayeartosortdates, assumingthefirsttwodigitsare19.Consequently,datescannotbesortedincorrectordernowadays. Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers makeupdatesavailablefromtheWorldWideWeb.
Someprogramsdonotworkasexpected.
Solutions:
1.Checkwhethertheproblemiscausedbyaprogram.
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a.Ensurethatthesoftwareiscompatiblewithyourcomputer.Refertotheinformationsuppliedwith
thesoftwareformoreinformation. b.Verifythatothersoftwareworksproperlyonyourcomputer. c.Verifythatthesoftwareyouareusingworksonanothercomputer.
2.Iftheproblemiscausedbyaprogram:
•Refertotheprinteddocumentationthatcomeswiththeprogramorthehelpsystemoftheprogram
fortroubleshootinginformation.
•Updatetheprogram.See“Keepingyourcomputercurrent”onpage52
•Uninstalltheprogramandthenreinstallit.T odownloadaprogramthatispreinstalledonyour
computer,gotohttp://www.lenovo.com/supportandfollowtheinstructionsonthescreen.
Adevicedoesnotworkproperlyduetodevicedriverproblems.
Solution:
Updatethedevicedriver.See“Keepingyourcomputercurrent”onpage52.
.

Diagnosingproblems

Manycomputerproblemscanbesolvedwithoutoutsideassistance.Ifyouexperienceaproblemwithyour computer,thefirstplacetostartisthetroubleshootinginformationinyourcomputerdocumentation.If yoususpectasoftwareproblem,seethedocumentation,includingreadmefilesandhelpinformation systems,thatcomewiththeoperatingsystemorprogram.ThinkPadnotebookcomputerscomewithaset ofdiagnosticprogramsthatyoucanusetohelpyouidentifyhardwareproblems.
DiagnosingproblemswithLenovoSolutionCenterontheWindows7operatingsystem
LenovoSolutionCenterispreinstalledonyourcomputerandalsoisavailablefordownloadat:
http://www.lenovo.com/diags
Notes:
•IfyouareusinganotherWindowsoperatingsystemratherthantheWindows7,youcanfindthelatest informationaboutdiagnosticsforyourcomputerat:
http://www.lenovo.com/diagnose
•IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoSolutionCenter,saveand printthelogfilescreatedbytheprogram.YouneedthelogfileswhenyouspeaktoaLenovotechnical supportrepresentative.
LenovoSolutionCenterenablesyoutotroubleshootandresolvecomputerproblems.Itcombinesdiagnostic tests,systeminformationcollection,securitystatus,andsupportinformation,alongwithhintsandtipsfor optimalsystemperformance.
Whenyouaresettingupyourcomputer,theLenovoSolutionCenterprogrampromptsyoutocreaterecovery media.Youcanusetherecoverymediatorestorethestoragedrivetothefactorydefaultsettings.
Foradditionalinformation,seetheLenovoSolutionCenterhelpsystem.
DiagnosingproblemswithLenovoCompanionontheWindows10operatingsystem
LenovoCompanionispreinstalledonyourcomputerandalsoisavailablefordownloadat:
https://shop.lenovo.com/us/en/accessories/software/apps/lenovo-apps/companion/
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Note:IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoCompanion,save andprintthelogfilescreatedbytheprogram.YouneedthelogfileswhenyouspeaktoaLenovotechnical supportrepresentative.
LenovoCompanionsupportsthehardwarescanfunction.Itcombinesdiagnostictests,systeminformation collection,securitystatus,andsupportinformation,alongwithhintsandtipsforoptimalsystemperformance.
Thetroubleshootinginformationorthediagnosticprogramsmighttellyouthatyouneedadditionalor updateddevicedriversorothersoftware.Youcangetthelatesttechnicalinformationanddownloaddevice driversandupdatesfromtheLenovoSupportWebsiteat:
http://www.lenovo.com/support
Foradditionalinformation,seetheLenovoCompanionhelpsystem.

UEFIdiagnosticprogram

AUEFIdiagnosticprogramispreinstalledonthecomputer.Itenablesyoutotestmemorymodulesand internalstoragedevices,viewsysteminformation,andcheckandrecoverbadsectorsoninternalstorage devices.
ToruntheUEFIdiagnosticprogram,dothefollowing:
1.T urnonthecomputer.Ifthecomputercannotbeturnedon,goto“Basicprocedureforresolving computerproblems”onpage71.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”onpage
forerrorcodedescriptionsandtroubleshootinghints.
84
2.RepeatedlypressandreleasetheF10keywhenturningonthecomputer.Themainscreenofthe UEFIdiagnosticprogramisdisplayed.
3.Followtheinstructionsonthescreentousethediagnosticprogram.
Theoptionsonthemainscreenareasfollows:
Table1.ItemsonthemainscreenoftheUEFIdiagnosticprogram
DIAGNOSTICSTOOLS
•LCDtest
•Memory-Quicktest
•Memory-Extendedtest
•Motherboardtest
•PCI-etest
•Storage-Quicktest
•Systeminformation
•Recoverbadsectorstool
•Generateconfigurationfile
•Executefromconfigurationfile
•Exitapplication

Recoveryinformation

Thissectionprovidesinstructionsonhowtorecoveryouroperatingsystem.
Note:Ifadevicedoesnotworkcorrectlyafterrecoveringtheoperatingsystem,updatethedevicedriver. See“Keepingyourcomputercurrent”onpage52
RecoveryinformationforWindows7
TorecoveryourWindows7operatingsystem,usethefollowingsolutions:
•UseWindowsrecoverysolutions.
.
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–UseSystemRestoretorestoresystemfilesandsettingstoanearlierpoint.
1.ClicktheStartbuttontoopentheStartmenu.
2.ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthenclickRecovery OpenSystemRestore.
3.Followtheinstructionsonthescreen.
–UsetheWindowsrecoveryenvironmentbydoingoneofthefollowing:
–Afterseveralconsecutivefailedbootattempts,theWindowsrecoveryenvironmentmightstart
automatically.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.
–T urnonorrestartyourcomputer.Then,repeatedlypressandreleaseF8orFn+F8(dependingonthe
keyboard)untiltheAdvancedBootOptionswindowopens.SelectRepairYourComputer,press Enter,andfollowtheinstructionsonthescreentochoosetheappropriaterecoverysolution.
•UsetherecoverymediumyoucreatedearlierwiththeCreateRecoveryMediaprogramtorestoreonly theCdriveortheentirestoragedrivetothefactory-defaultsettings.
1.Selecttherecoverymediumasthestartupdevice.See“Selectingatemporarystartupdevice” onpage66.
2.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.
•UsetherecoverydiscsetprovidedbyLenovotorestoretheentirestoragedrivetothefactory-default settings.
–Ifyourcomputercomeswiththerecoverydiscset,followtheinstructionsshippedwiththediscset. –Ifyourcomputerdoesnotcomewiththerecoverydiscset,contacttheLenovoCustomerSupport
Centertoorderarecoverydiscset.See“Callingforservice”onpage170.
RecoveryinformationforWindows10
TorecoveryourWindows10operatingsystem,usethefollowingsolutions:
•UseWindowsrecoverysolutions. –UserecoverysolutionsinWindowsSettings.
1.ClicktheStartbuttontoopentheStartmenu.
2.ClickSettingsUpdate&securityRecovery.
3.Choosetheappropriaterecoverysolutionbyfollowingtheinstructionsonthescreen.
–UseSystemRestoretorestoresystemfilesandsettingstoanearlierpoint.
1.Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthenclickRecovery OpenSystemRestore.
3.Followtheinstructionsonthescreen.
–UsetheFileHistorytooltorestoreyourfilesfromabackup.
Note:IfyouusetheFileHistorytooltorestoreyourfilesfromabackup,ensurethatyoubackedup yourdataearlierwiththetool.
1.Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthenclickFileHistory Restorepersonalfiles.
3.Followtheinstructionsonthescreen.
–UsetheWindowsrecoveryenvironmentbydoingoneofthefollowing:
–Afterseveralconsecutivefailedbootattempts,theWindowsrecoveryenvironmentmightstart
automatically.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.
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–SelecttherecoverymediumyoucreatedearlierwiththeWindowstoolasthestartupdevice.See
“Selectingatemporarystartupdevice”onpage66
.Then,followtheinstructionsonthescreen
tochoosetheappropriaterecoverysolution.
•UsetherecoveryUSBkeyprovidedbyLenovotorestoretheentirestoragedrivetothefactory-default settings.
–IfyourcomputercomeswiththerecoveryUSBkey,followtheinstructionsshippedwiththeUSBkey. –IfyourcomputerdoesnotcomewiththerecoveryUSBkey,contacttheLenovoCustomerSupport
CentertoorderarecoveryUSBkey.See“Callingforservice”onpage170
.
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Chapter8.Servicecheckoutandsymptom-to-FRUindex

Thischapterprovidesinformationaboutgeneralservicecheckoutandsymptom-to-FRUindex.

Servicecheckout

Attention:Thedrivesinthecomputeryouareservicingmighthavebeenrearrangedorthedrivestartup
sequencechanged.Beextremelycarefulduringwriteoperationssuchascopying,saving,orformatting. Dataorprogramscanbeoverwrittenifyouselectanincorrectdrive.
Generalerrormessagesappearifaproblemorconflictisfoundbyaprogram,theoperatingsystem,orboth. Foranexplanationofthesemessages,refertotheinformationsuppliedwiththatsoftwarepackage.
BeforereplacinganyFRUs,ensurethatthelatestlevelofBIOSisinstalledonthesystem.Adown-levelBIOS mightcausefalseerrorsandunnecessaryreplacementofthesystemboard.Formoreinformationabout howtodetermineandobtainthelatestlevelBIOS,see“BIOSlevels”onpage67.
Usethefollowingproceduretohelpdeterminethecauseoftheproblem:
1.T urnoffthecomputerandallexternaldevices.
2.Checkallcablesandpowercords.
3.Setalldisplaycontrolstothemiddleposition.
4.T urnonallexternaldevices.
5.T urnonthecomputer.
•Lookfordisplayederrorcodes
•Listenforbeepcodes
•Lookforreadableinstructionsoramainmenuonthedisplay. Ifyoudidnotreceivethecorrectresponse,proceedtostep6onpage83
Ifyoudoreceivethecorrectresponse,proceedtostep7onpage83.
6.Lookatthefollowingconditionsandfollowtheinstructions:
.
•IfyouhearbeepcodesduringPOST,goto“Beepsymptoms”onpage85
•IfthecomputerdisplaysaPOSTerror,goto“POSTerrorcodes”onpage86.
•Ifthecomputerhangsandnoerrorisdisplayed,continueatstep7onpage83.
7.RuntheDiagnosticprograms.See“Diagnosingproblems”onpage79.
•Ifyoureceiveanerror,replacethepartthatthediagnosticprogramcallsout.
•Iftheteststopsandyoucannotcontinue,replacethelastdevicetested.
.

Problemdeterminationtips

Duetothevarietyofhardwareandsoftwarecombinationsthatcanbeencountered,usethefollowing informationtoassistyouinproblemdetermination.Ifpossible,havethisinformationavailablewhen requestingassistancefromServiceSupportandEngineeringfunctions.
•Machinetypeandmodel
•Processororharddiskdriveupgrades
•Failuresymptom –Dodiagnosticsindicateafailure?
–What,when,where,single,ormultiplesystems?
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–Isthefailurerepeatable? –Hasthisconfigurationeverworked? –Ifithasbeenworking,whatchangesweremadepriortoitsfailing? –Isthistheoriginalreportedfailure?
•Diagnosticsversion –T ypeandversionlevel
•Hardwareconfiguration –Print(printscreen)configurationcurrentlyinuse
–BIOSlevel
•Operatingsystemsoftware –T ypeandversionlevel
Notes:Toeliminateconfusion,identicalsystemsareconsideredidenticalonlyifthey:
1.Aretheexactmachinetypeandmodels
2.HavethesameBIOSlevel
3.Havethesameadapters/attachmentsinthesamelocations
4.Havethesameaddressjumpers/terminators/cabling
5.Havethesamesoftwareversionsandlevels
6.HavethesameDiagnosticDiskettes(version)
7.Havethesameconfigurationoptionssetinthesystem
8.Havethesamesetupfortheoperatingsystemcontrolfiles
Comparingtheconfigurationandsoftwareset-upbetween“workingandnon-working”systemswilloften leadtoproblemresolution.

Symptom-to-FRUindex

TheSymptom-to-FRUindexlistserrorsymptomsandpossiblecauses.Themostlikelycauseislistedfirst. Alwaysbeginwith“Servicecheckout”onpage83
.Thisindexcanalsobeusedtohelpyoudecidewhich FRUstohaveavailablewhenservicingacomputer.Ifyouareunabletocorrecttheproblemusingthis index,goto“Undeterminedproblems”onpage89.
Notes:
•TheSymptom-to-FRUindexisnotspecifictoanymachinetypeandareapplicabletoallThinkStationcomputers.
•Ifyouhavebothanerrormessageandanincorrectaudioresponse,diagnosetheerrormessagefirst.
•Ifyoucannotrunthediagnostictestsoryougetadiagnosticerrorcodewhenrunningatest,butdidreceivea POSTerrormessage,diagnosethePOSTerrormessagefirst.
•Ifyoudidnotreceiveanyerrormessage,lookforadescriptionofyourerrorsymptomsinthefirstpartofthisindex.

Harddiskdrivebooterror

Aharddiskdrivebooterrorcanhavethefollowingcauses.
ErrorFRU/Action
Thestart-updriveisnotinthebootsequencein configuration.
Nooperatingsysteminstalledonthebootdrive.Installanoperatingsystemonthebootdrive.
Checktheconfigurationandensurethatthestart-updrive isinthebootsequence.
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ErrorFRU/Action
Thebootsectoronthestartupdriveiscorrupted.
Thedriveisdefective.
Thedrivemustbeformatted.Dothefollowing:
1.Attempttobackupthedataonthefailingharddisk drive.
2.Usingtheoperatingsystemprograms,formatthe harddiskdrive.
Replacetheharddiskdrive.

Powersupplyproblems

Ifyoususpectapowerproblem,usethefollowingprocedures.
Check/VerifyFRU/Action
Checkthefollowingforproperinstallation.
•Powercord
•On/Offswitchconnector
•On/Offswitchpowersupplyconnector
•Systemboardpowersupplyconnectors
•Microprocessorconnection Checkthepowercordforcontinuity. Checkthepower-onswitchforcontinuity.
Reseatconnectors
Powercord Power-onswitch

Beepsymptoms

Beepsymptomsaretonesoraseriesoftonesseparatedbypauses(intervalswithoutsound)duringPOST.
Thefollowingtabledescribesthebeepsymptoms.
BeepsymptomFRU/Action 2shortbeeps:commonPOSTerrorCommonPOSTerrorcode.Seethedetailedfailure
informationin“POSTerrorcodes”onpage86.
3shortand1longbeeps:DRAMmemoryerror
4longbeeps:insufficientshadowRAMresources
foroptionROM(errorcode:8998)orPCIe/PCIMMIO (memorymappedinput/output)resources(errorcode:
8999) 2longand3shortbeeps:graphicscarderror
Performthefollowingactionsinorder:
1.Makesurethatthememorymodulesareproperly seatedinthememoryslots.
2.Replacethememorymodules.
3.Replacethesystemboard(fortrainedservice personnelonly).
Seethedetailedfailureinformationin“POSTerrorcodes” onpage86
Performthefollowingactionsinorder:
1.Makesurethatthegraphicscardsareproperly
2.Replacethegraphicscards.
3.Replacethesystemboard(fortrainedservice
.
seatedintheslots.
personnelonly).
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POSTerrorcodes

Eachtimeyouturnonthesystem,itperformsaseriesofteststhatchecktheoperationofthesystemand someoptions.ThisseriesoftestsarecalledthePower-OnSelf-Test,orPOST.POSTchecksthefollowing operations:
•Somebasicsystem-boardoperations
•Memoryoperation
•Videooperation
•Whetherthebootdriveisworking
IfthePOSTdetectsaproblem,anerrormessageappearsonthescreen.Asingleproblemmightcause severalerrormessagestoappear.Whenyoucorrectthecauseofthefirsterrormessage,theothererror messagesprobablywillnotappearonthescreenthenexttime.
ErrorcodePOSTerrormessageDescription/Action
0135
0211
0164MemorysizedecreasedThiserrormessageisdisplayedwhen
CPUfanfailure Systemfanfailure Powerfanfailure Frontfanfailure Rearfanfailure Auxiliaryfanfailure ODDfanfailure
Keyboardnotfound
Thiserrormessageisdisplayedwhen afanfailsandthesystemmightbe overheating.
PressF10toexit.
Thiserrormessageisdisplayedwhen nokeyboardisdetected.
thememorysizeisdecreased.
1762
1820
1962
8998NotenoughshadowRAMresources
SATAdeviceconfigurationchange hasoccurred
Morethanoneexternalfingerprint readerisattached.Turnoffand removeallbutthereaderthatyouset upwithinyourmainoperatingsystem.
Nooperatingsystemfound.Boot sequencewillautomaticallyrepeat.
forOPTIONROM,notalldevices initialized.Suggesttoremovesome add-oncards,orchangetoUEFI modeinBIOSsetup.
PressF10toexit. Thiserrormessageisdisplayedwhen
aharddiskdrivechangeoranoptical drivechangehasbeenmade.
PressF10toexit. Thiserrormessageisdisplayedwhen
morethanoneexternalfingerprint readerisconnectedtothecomputer.
Turnoffandremoveallbutthereader thatyousetupwithinyourmain operatingsystem.
ThiserroroccursonlyafterthePOST iscompleted.
Pressanykeytorepeatboot sequence.
Thiserrormessageisdisplayedwhen theshadowRAMresourcesforoption ROMareinsufficient.
IfthelegacyoptionROMis insufficient,removesomeadd-in cards. ForthesystemthatsupportsUEFI,
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8999
NotenoughPCIe/PCIMMIO resources.Currentlyonlyonevideo cardisenabled.RemovesomePCIe cards,orenterBIOSSetupand enable“Above4GBDecode”

Miscellaneouserrorconditions

Message/SymptomFRU/Action
ChangingdisplaycolorsDisplay/Monitor Computerwillnotpower-off.See“Harddiskdriveboot
error”onpage84.
ComputerwillnotRPLfromserver
ComputerwillnotperformaWakeOnLAN
Deadcomputer.See“Harddiskdrivebooterror”onpage 84
.
Diskettedrivein-uselightremainsonordoesnotlight whendriveisactive.
Blankscreenexceptforflashingcursor.
IncorrectmemorysizeduringPOST
®
(ifapplicable)1.Checkthepowersupplyandsignalcableconnections
1.PowerSwitch
2.SystemBoard
3.Risercard,ifinstalled.
1.Ensurethatthenetworkisinstartupsequenceasthe firstdeviceorthefirstdeviceafterdiskette.
2.EnsurethatthenetworkadapterisenabledforRPL.
3.Networkadapter(Advisenetworkadministratorof newMACaddress)
tothenetworkadapter.
2.Ensurethattheoperatingsystemsettingsaresetto enableWakeonLAN.
3.EnsurethattheWakeOnLANfeatureisenabledin Setup/Configuration(see“StartingtheSetupUtility program”onpage61)
4.Ensurethatthenetworkadministratorisusingthe correctMACaddress.
5.EnsurenointerruptorI/Oaddressconflicts.
6.Networkadapter(advisenetworkadministratorof newMACaddress)
1.PowerSupply
2.SystemBoard
1.DisketteDrive
2.SystemBoard
3.DisketteDriveCable
1.SystemBoard
2.PrimaryHardDiskDrive
3.HardDiskDriveCable
1.RuntheMemorytests.
2.MemoryModule
3.SystemBoard
setUEFIasthefirstpriorityordisable CSMinBIOSsetup.
Thiserrormessageisdisplayed whenthePCIe/PCIMMIO(memory mappedinput/output)resourcesare insufficient.
Forthe32-bitoperatingsystem, removesomeadd-incards. Forthe64-bitoperatingsystem, enableAbove4GBDecodeinBIOS setup.
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Message/SymptomFRU/Action
"InsertaDiskette"iconappearswithaknown-good diagnosticsdisketteinthefirst3.5-inchdiskettedrive.
Intensityorcolorvariesfromlefttorightofcharacters andcolorbars
Nopowerorfannotrunning Non-systemdiskordiskerror-typemessagewitha
known-gooddiagnosticdiskette.
Otherdisplaysymptomsnotlistedabove(includingblank orillegibledisplay)
Power-onindicatororharddiskdrivein-uselightnoton, butcomputerworkscorrectly
Printerproblems1.Printer
Programloadsfromtheharddiskwithaknown-good diagnosticsdisketteinthefirst3.5-inchdiskettedrive
RPLcomputercannotaccessprogramsfromitsownhard disk.
RPLcomputerdoesnotRPLfromserver
Serialorparallelconnectordevicefailure(systemboard connector)
Serialorparallelconnectordevicefailure(adapter connector)
Someorallkeysonthekeyboarddonotwork
1.SystemBoard
2.DisketteDriveCable
3.NetworkAdapter
1.Display
2.Videoadapter(ifpresent)
3.SystemBoard
1.See“Harddiskdrivebooterror”onpage84.
1.DisketteDrive
2.SystemBoard
3.DisketteDriveCable
1.Display
2.SystemBoard
1.Powerswitch/LEDassembly
2.SystemBoard
2.SystemBoard
1.RuntheSetupUtilityprogramandchecktheStartup sequence.
2.DisketteDrive
3.DisketteDriveCable
4.SystemBoard
5.PowerSupply
1.IfthenetworkadministratorisusingLCCMHybrid RPL,checkthestartupsequence:
a.Firstdevice-network b.Seconddevice-harddisk
2.Harddiskdrive
1.Checkthestartupsequence.
2.CheckthenetworkadapterLEDstatus.
1.ExternalDeviceSelf-TestOK?
2.ExternalDevice
3.Cable
4.SystemBoard
1.ExternalDeviceSelf-TestOK?
2.ExternalDevice
3.Cable
4.AlternateAdapter
5.SystemBoard
1.Keyboard
2.KeyboardCable
3.SystemBoard
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Undeterminedproblems

Thissectionprovidesinstructionsonhowtofindoutthefailingdevicesoradapters.
1.T urnoffthecomputer.
2.Removeordisconnectthefollowingcomponents(ifinstalled)oneatatime. a.Externaldevices(modem,printer,ormouse) b.Anyadapters c.Memorymodules d.Extendedvideomemory e.ExternalCache f.ExternalCacheRAM g.Harddiskdrive h.Diskettedrive
3.T urnonthecomputertoretestthesystem.
4.Repeatsteps1through3untilyoufindthefailingdeviceoradapter.
Ifalldevicesandadaptershavebeenremoved,andtheproblemcontinues,replacethesystemboard.See “Systemboard”onpage146.
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Chapter9.Hardwareinstallationandreplacement

Thischaptercontainsthefollowingtopics:
“Handlingstatic-sensitivedevices”onpage91
“Preparingyourcomputerandremovingthecomputercover”onpage91
“Removingandinstallinghardware”onpage92
“Completingthepartsreplacement”onpage166

Handlingstatic-sensitivedevices

Donotopenthestatic-protectivepackagecontainingthenewpartuntilthedefectiveparthasbeenremoved andyouarereadytoinstallthenewpart.Staticelectricity,althoughharmlesstoyou,canseriouslydamage computercomponentsandoptions.
Whenyouhandleoptionsandothercomputercomponents,taketheseprecautionstoavoidstatic-electricity damage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Alwayshandleoptionsandothercomputercomponentscarefully.HandlePCI/PCIecards,memory modules,systemboards,andmicroprocessorsbytheedges.Nevertouchanyexposedcircuitry.
•Preventothersfromtouchingtheoptionsandothercomputercomponents.
•T ouchthestatic-protectivepackagecontainingtheparttoametalexpansion-slotcoverorother unpaintedmetalsurfaceonthecomputerforatleasttwoseconds.Thisreducesstaticelectricityfrom thepackageandyourbodybeforeyouinstallorreplaceanewpart.
•Whenpossible,removethenewpartfromthestatic-protectivepackage,andinstallitdirectlyinthe computerwithoutsettingthepartdown.Whenthisisnotpossible,placethestatic-protectivepackageon asmooth,levelsurfaceandplacethepartonthepackage.
•Donotplacethepartonthecomputercoverorothermetalsurface.

Preparingyourcomputerandremovingthecomputercover

Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1.
CAUTION:
Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe computeriscool.
Beforeinstallingorremovinganyhardwarecomponentinyourcomputer,dothefollowingtoprepareyour computerandremovethecomputercover:
1.Removeanymediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Unlockanylockingdevicethatsecuresthecomputercover.See“Lockingyourcomputer”onpage55.
3.Removethetwoscrewsthatsecurethecomputercover.
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4.Pressthecover-releasebuttononthesideofthecomputerandslidethecovertotherearofthe computertoremovethecover.
Figure11.Removingthecomputercover

Removingandinstallinghardware

Thissectionprovidesinstructionsonhowtoremoveandinstallhardwareforyourcomputer.Youcanexpand thecapabilitiesofyourcomputerandmaintainyourcomputerbyremovingorinstallinghardware.
Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter 1“Readthisfirst:Importantsafetyinformation”onpage1.

Externaloptions

Youcanconnectexternaloptionstoyourcomputer,suchasexternalspeakers,aprinter,orascanner.For someexternaloptions,youmustinstalladditionalsoftwareinadditiontomakingthephysicalconnection. Wheninstallinganexternaloption,see“Frontview”onpage27and“Rearview”onpage28toidentifythe requiredconnector.Then,usetheinstructionsthatcomewiththeoptiontohelpyoumaketheconnection andinstallanysoftwareordevicedriversthatarerequiredfortheoption.

Frontbezel

Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1.
Toremoveandreinstallthefrontbezel,dothefollowing:
1.Prepareyourcomputer.See“Preparingyourcomputerandremovingthecomputercover”onpage91.
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