Lenovo P320 User Manual

P320HardwareMaintenanceManual

MachineTypes:30BG,30BH,and30BR

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandtheChapter

1“Readthisfirst:Importantsafetyinformation”onpage1

andAppendixG“Notices”onpage189.

FirstEdition(April2017)
©CopyrightLenovo2017.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuanttoaGeneralServices
Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.
GS-35F-05925.

Contents

Aboutthismanual............v

Chapter1.Readthisfirst:Important

safetyinformation............1

Powercordsandpoweradapters........1

Generalsafety................1

Electricalsafety...............2

Safetyinspectionguide............4

Handlingelectrostaticdischarge-sensitive

devices..................4

Groundingrequirements............5

Safetynotices(multi-lingualtranslations).....5

Chapter2.Productoverview.....27

Hardwarelocations.............27

Frontview...............27

Rearview...............28

Computercomponents.........31

MajorFRUsandCRUs..........31

Partsonthesystemboard........34

Internaldrives.............35

Machinetypeandmodellabel......36

Computerfeatures.............36

Computerspecifications...........40

Programs.................41

Accessingaprogramonyourcomputer...41

Installingaprogramthatisreadytobe

installed(Windows7only)........41

AnintroductiontoLenovoprograms....41

Chapter3.Usingyourcomputer...43

Registeringyourcomputer..........43

Settingthecomputervolume.........43

Usingadisc................43

Guidelinesaboutusingtheopticaldrive...43

Handlingandstoringadisc........43

Playingandremovingadisc.......44

Recordingadisc............44

Connectingtoanetwork...........45

Chapter4.Youandyourcomputer..47

Arrangingyourworkspace..........47

Glareandlighting............47

Aircirculation.............47

Electricaloutletlocationsandcablelengths.47

Comfort...............47

Accessibilityinformation...........48

Cleaningyourcomputer...........51

Maintenance...............51

Basicmaintenancetips.........51

Goodmaintenancepractices.......51

Keepingyourcomputercurrent......52

Movingyourcomputer...........53

Chapter5.Security..........55

Lockingyourcomputer...........55

Attachingapadlock...........55

AttachingaKensington-stylecablelock...56

Attachingacablelock..........57

Viewingandchangingsecuritysettingsinthe

SetupUtilityprogram............57

UsingpasswordsandWindowsaccounts....57

Usingthecoverpresenceswitch.......58

Usingfingerprintauthentication........58

Usingfirewalls...............59

Protectingdataagainstviruses........59

ComputraceAgentsoftwareembeddedin

firmware.................59

TrustedPlatformModule(TPM)........59

Chapter6.Advancedconfiguration..61

UsingtheSetupUtilityprogram........61

StartingtheSetupUtilityprogram.....61

Enablingordisablingadevice.......61

Enablingordisablingtheautomaticpower-on

ofyourcomputer............61

EnablingordisablingtheErPLPScompliance

mode................62

Switchingbetweenbetteracousticandbetter

thermalperformance..........62

Enablingordisablingthesystemtorecord

thermalalertlogs............63

Enablingordisablingtheconfigurationchange

detection...............63

ChangingtheBIOSsettingsbeforeinstallinga

newoperatingsystem..........63

UsingBIOSpasswords.........64

Selectingastartupdevice........65

ExitingtheSetupUtilityprogram......66

UpdatingandrecoveringtheBIOS.......66

BIOSlevels..............67

ConfiguringRAID..............67

RAIDLevel..............68

ConfiguringthesystemBIOStoenableSATA

RAIDfunctionality............68

CreatingRAIDvolumes.........68

©CopyrightLenovo2017

i

DeletingRAIDvolumes.........68

Resettingdiskstonon-RAID.......69

Chapter7.Troubleshooting,

diagnostics,andrecovery......71

Basicprocedureforresolvingcomputer

problems.................71

Troubleshooting..............71

Startupproblems............71

Audioproblems............72

CDorDVDproblems..........73

Intermittentproblems..........74

Storagedriveproblems.........74

EthernetLANproblems.........74

WirelessLANproblem..........75

Bluetoothproblems...........76

Performanceproblems..........76

Serialconnectorproblem.........78

USBdeviceproblems..........78

Softwareanddriverproblems.......78

Diagnosingproblems............79

UEFIdiagnosticprogram...........80

Recoveryinformation............80

Chapter8.Servicecheckoutand

symptom-to-FRUindex........83

Servicecheckout..............83

Problemdeterminationtips........83

Symptom-to-FRUindex...........84

Harddiskdrivebooterror........84

Powersupplyproblems.........85

Beepsymptoms............85

POSTerrorcodes............86

Miscellaneouserrorconditions......87

Undeterminedproblems.........89

Chapter9.Hardwareinstallationand

replacement..............91

Handlingstatic-sensitivedevices.......91

Preparingyourcomputerandremovingthe

computercover..............91

Removingandinstallinghardware.......92

Externaloptions............92

Frontbezel..............92

Cardreader..............93

Powerbutton.............95

PCIecard...............96

M.2solid-statedrive..........98

Memorymodule............101

Opticaldrive..............104

Deviceinthe5.25-inchflexmodule.....107

Harddiskdriveinthefront-accessstorage

enclosure...............119

DeviceintheMulti-driveConversionKit...121

Battery................133

FrontaudioandUSBassembly......135

Internalspeaker............136

Thermalsensor............137

Coverpresenceswitch.........139

Powersupplyassembly.........140

Heatsinkandfanassembly........142

Microprocessor............143

Systemboard.............146

Primaryharddiskdrive.........148

Secondaryharddiskdrive........149

Solid-statedrive............151

Frontfanassembly...........155

Rearfanassembly...........156

Wi-Fiunits..............158

Completingthepartsreplacement.......166

Chapter10.Gettinginformation,help,

andservice.............169

Informationresources............169

Accessingtheuserguideinvarious

languages...............169

Windowshelpsystem..........169

Safetyandwarranty...........169

LenovoWebsite............169

LenovoSupportWebsite.........170

Frequentlyaskedquestions........170

Helpandservice..............170

Callingforservice............170

Usingotherservices..........171

Purchasingadditionalservices......171

AppendixA.Systemmemory

speed................173

AppendixB.Supplemental
informationabouttheUbuntu

operatingsystem..........175

AppendixC.Regulatory

information.............177

Exportclassificationnotice..........177

Electronicemissionsnotices.........177

FederalCommunicationsCommission

DeclarationofConformity........177

Eurasiancompliancemark..........179

Brazilaudionotice.............179

Mexicowireless-radiocomplianceinformation..180

Additionalregulatoryinformation.......180

iiP320HardwareMaintenanceManual

AppendixD.WEEEandrecycling

information.............181

ImportantWEEEinformation.........181

RecyclinginformationforJapan........181

RecyclinginformationforBrazil........182

BatteryrecyclinginformationforT aiwan.....182

BatteryrecyclinginformationfortheEuropean

Union..................183

AppendixE.RestrictionofHazardous

Substances(RoHS)Directive....185

AppendixF .ENERGYSTARmodel

information.............187

AppendixG.Notices.........189

AppendixH.Trademarks......191

©CopyrightLenovo2017

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ivP320HardwareMaintenanceManual

Aboutthismanual

ThismanualprovidesserviceandreferenceinformationforThinkStation

Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.

Important:ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkStation
computers.Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.
BeforeservicingaThinkStationcomputer,besuretoreadandunderstandChapter1“Readthisfirst:
Importantsafetyinformation”onpage1

.

®

computerslistedonthefrontcover.

©CopyrightLenovo2017

v

viP320HardwareMaintenanceManual

Chapter1.Readthisfirst:Importantsafetyinformation

Thischaptercontainsthesafetyinformationthatyoumustbefamiliarwith.

Powercordsandpoweradapters

Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.Donotusetheac
powercordforotherdevices.

Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH05VV-F,3G,0.75mm
othercountries,thesuitabletypesshallbeusedaccordingly.

Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordinwaysthat
cancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.

Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.

Protectpowercordandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercordorpower
adapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.Liquidscancausea
shortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressedbymisuse.Liquidsalsocan
causegradualcorrosionofpowercordterminalsand/ortheconnectorterminalsonapoweradapter,
whichcaneventuallyresultinoverheating.

Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.

Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsofoverheating(such
asdeformedplastic)attheacinputoranywhereonthepoweradapter.

Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor
overheatingorwherethepowercordappearstohavebeendamagedinanyway.

2

,orbetter.For

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Ensureyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe
musclesinyourback.

Attention:

Donotattempttoliftanyobjectsthatweighmorethan16kg(35lb)orobjectsthatyouthinkare
tooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,ensurethatotherservicerepresentativesandthecustomer'spersonnelare
notinahazardousposition.

©CopyrightLenovo2017

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•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing
themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Ensurethatyoursleeves
arefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,approximately
8centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.
Remember:Metalobjectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouare:hammering,drilling,soldering,cuttingwire,attachingsprings,using
solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice
thatiswornordefective.

•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.

CAUTION:

Hazardousmovingparts.Keepfingersandotherbodypartsaway.

CAUTION:

Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe
computeriscool.

Electricalsafety

CAUTION:
Electricalcurrentfrompower,telephone,andcommunicationcablescanbehazardous.Toavoid
personalinjuryorequipmentdamage,disconnecttheattachedpowercords,telecommunication
systems,networks,andmodemsbeforeyouopenthecomputercovers,unlessinstructedotherwise
intheinstallationandconfigurationprocedures.

Observethefollowingruleswhenworkingonelectricalequipment.

Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoft
materialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.Manycustomershave,near
theirequipment,rubberfloormatsthatcontainsmallconductivefiberstodecreaseelectrostaticdischarges.
Donotusethistypeofmattoprotectyourselffromelectricalshock.

2P320HardwareMaintenanceManual

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical
accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore:
–Performingamechanicalinspection

–Workingnearpowersupplies
–RemovingorinstallingFieldReplaceableUnits(FRUs)

•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer
topower-offthewallboxthatsuppliespowertothemachineandtolockthewallboxintheoffposition.

•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:
–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.

Remember:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.
Remember:Theremustbeacompletecircuittocauseelectricalshock.Byobservingtheaboverule,
youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingatester,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metalfloorstripsandmachineframes.

Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;theseinstructionsarein
thesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuringhighvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpowered-off.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistfloors,
nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereflectivesurfaceofaplasticdentalmirror.Thesurfaceis
conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating
placesinamachine:

–Powersupplyunits
–Pumps
–Blowersandfans
–Motorgenerators

andsimilarunits.(Thispracticeensurescorrectgroundingoftheunits.)

•Ifanelectricalaccidentoccurs:
–Usecaution;donotbecomeavictimyourself.

–Switchoffpower.
–Sendanotherpersontogetmedicalaid.

Chapter1.Readthisfirst:Importantsafetyinformation3

Safetyinspectionguide

Theintentofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditionsonthese
products.Eachmachine,asitwasdesignedandbuilt,hadrequiredsafetyitemsinstalledtoprotectusers
andservicepersonnelfrominjury.Thisguideaddressesonlythoseitems.However,goodjudgmentshould
beusedtoidentifypotentialsafetyhazardsduetoattachmentoffeaturesoroptionsnotcoveredbythis
inspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand
whetheryoucancontinuewithoutfirstcorrectingtheproblem.

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal
electricalshock).

•Explosivehazards,suchasadamagedCRTfaceorbulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Theguideconsistsofaseriesofstepspresentedinachecklist.Beginthecheckswiththepoweroff,and
thepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Power-offthecomputer.Disconnectthepowercord.

3.Checkthepowercordfor:
a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground

continuityfor0.1ohmorlessbetweentheexternalgroundpinandframeground.
b.Thepowercordshouldbetheappropriatetypeasspecifiedinthepartslistings.
c.Insulationmustnotbefrayedorworn.

4.Removethecover.

5.Checkforanyobviousalterations.Usegoodjudgmentastothesafetyofanyalterations.

6.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetalfilings,contamination,wateror
otherliquids,orsignsoffireorsmokedamage.

7.Checkforworn,frayed,orpinchedcables.

8.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingelectrostaticdischarge-sensitivedevices

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto
electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.
ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe
personhandlingthepartareallatthesamecharge.

Notes:

1.Useproduct-specificESDprocedureswhentheyexceedtherequirementsnotedhere.

2.MakesurethattheESDprotectivedevicesyouusehavebeencertified(ISO9000)asfullyeffective.

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

•Avoidcontactwithotherpeoplewhilehandlingthepart.

4P320HardwareMaintenanceManual

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeeven
whenyouarewearingawriststrap.

•Usetheblacksideofagroundedworkmattoprovideastatic-freeworksurface.Thematisespecially
usefulwhenhandlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecific
servicerequirement.

Note:TheuseofagroundingsystemisdesirablebutnotrequiredtoprotectagainstESDdamage.
–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

–UseanESDcommongroundorreferencepointwhenworkingonadouble-insulatedor

battery-operatedsystem.Youcanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundground-prongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper
groundingoftheelectricaloutletcanbeverifiedbyacertifiedelectrician.

Safetynotices(multi-lingualtranslations)

Thecautionanddangersafetynoticesinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•Brazilian/Portuguese

•Chinese(simplified)

•Chinese(traditional)

•French

•German

•Hebrew

•Italian

•Korean

•Spanish

DANGER

Electricalcurrentfrompower,telephoneandcommunicationcablesishazardous.

Toavoidashockhazard:

•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconfiguration
ofthisproductduringanelectricalstorm.

•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.

Chapter1.Readthisfirst:Importantsafetyinformation5

•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.

•Whenpossible,useonehandonlytoconnectordisconnectsignalcables.

•Neverturnonanyequipmentwhenthereisevidenceoffire,water,orstructuraldamage.

•Disconnecttheattachedpowercords,telecommunicationssystems,networks,andmodems

beforeyouopenthedevicecovers,unlessinstructedotherwiseintheinstallationandconfiguration
procedures.

•Connectanddisconnectcablesasdescribedinthefollowingtableswheninstalling,moving,or

openingcoversonthisproductorattacheddevices.

ToConnectToDisconnect

1.TurneverythingOFF.

2.First,attachallcablestodevices.

3.Attachsignalcablestoconnectors.

4.Attachpowercordstooutlet.

5.TurndeviceON.

1.TurneverythingOFF.

2.First,removepowercordsfromoutlet.

3.Removesignalcablesfromconnectors.

4.Removeallcablesfromdevices.

CAUTION:
Whenreplacingthelithiumbattery,useonlyPartNumber45C1566oranequivalenttypebattery
recommendedbythemanufacturer.Ifyoursystemhasamodulecontainingalithiumbattery,replace
itonlywiththesamemoduletypemadebythesamemanufacturer.Thebatterycontainslithiumand
canexplodeifnotproperlyused,handled,ordisposedof.Donot:

•Throworimmerseintowater

•Heattomorethan100°C(212°F)

•Repairordisassemble

Disposeofthebatteryasrequiredbylocalordinancesorregulations.

CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVD-ROMdrives,fiberopticdevices,ortransmitters)are
installed,notethefollowing:

•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto
hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.

•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecifiedherein
mightresultinhazardousradiationexposure.

DANGER

SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:

Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical
instruments,andavoiddirectexposuretothebeam.

6P320HardwareMaintenanceManual

≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)

1

2

CAUTION:
Usesafepracticeswhenlifting.

CAUTION:
Thepowercontrolbuttononthedeviceandthepowerswitchonthepowersupplydonotturnoff
theelectricalcurrentsuppliedtothedevice.Thedevicealsomighthavemorethanonepower
cord.Toremoveallelectricalcurrentfromthedevice,ensurethatallpowercordsaredisconnected
fromthepowersource.

Chapter1.Readthisfirst:Importantsafetyinformation7

8P320HardwareMaintenanceManual

≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)

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2

PERIGO

Acorrenteelétricaprovenientedecabosdealimentação,detelefoneedecomunicaçõeséperigosa.

Chapter1.Readthisfirst:Importantsafetyinformation9

Paraevitarriscodechoqueelétrico:

•Nãoconectenemdesconectenenhumcaboouexecuteinstalação,manutençãooureconfiguração
desteprodutoduranteumatempestadecomraios.

•Conectetodososcabosdealimentaçãoatomadaselétricascorretamenteinstaladaseaterradas.

•T odoequipamentoqueforconectadoaesteprodutodeveserconectadoatomadascorretamente
instaladas.

•Quandopossível,utilizeapenasumadasmãosparaconectaroudesconectarcabosdesinal.

•Nuncaliguenenhumequipamentoquandohouverevidênciadefogo,águaoudanosestruturais.

•Antesdeabrirtampasdedispositivos,desconectecabosdealimentação,sistemasdetelecomunicação,
redesemodemsconectados,amenosqueespecificadodemaneiradiferentenosprocedimentosde
instalaçãoeconfiguração.

•Conecteedesconecteoscabosconformedescritonatabelaapresentadaaseguiraoinstalar,moverou
abrirtampasdesteprodutooudedispositivosconectados.

ParaConectar:ParaDesconectar:

1.DESLIGUETudo.

2.Primeiramente,conectetodososcabosaos
dispositivos.

3.Conecteoscabosdesinalaosconectores.

4.Conecteoscabosdealimentaçãoàstomadas.

5.LIGUEosdispositivos.

1.DESLIGUETudo.

2.Primeiramente,removaoscabosdealimentaçãodas
tomadas.

3.Removaoscabosdesinaldosconectores.

4.Removatodososcabosdosdispositivos.

CUIDADO:

Aosubstituirabateriadelítio,utilizeapenasumabateriacomNúmerodePeça45C1566ouumtipo
debateriaequivalenterecomendadopeloSeoseusistemapossuiummódulocomumabateriade
lítio,substitua-oapenasporummódulodomesmotipoedomesmofabricante.Abateriacontémlítio
epodeexplodirsenãoforutilizada,manuseadaoudescartadademaneiracorreta.

Não:

•Jogueoucoloquenaágua

•Aqueçaamaisde100°C(212°F)

•Consertenemdesmonte

Descarteabateriaconformerequeridopelasleisouregulamentoslocais.

PRECAUCIÓN:

Quandoprodutosalaser(comounidadesdeCD-ROMs,unidadesdeDVD-ROM,dispositivosdefibraótica
outransmissores)estivereminstalados,observeoseguinte:

•Nãoremovaastampas.Aremoçãodastampasdeumprodutoalaserpoderesultaremexposição
prejudicialàradiaçãodelaser.Nãoexistempeçasquepodemserconsertadasnointeriordodispositivo.

10P320HardwareMaintenanceManual

•Autilizaçãodecontrolesouajustesouaexecuçãodeprocedimentosdiferentesdosespecificadosaqui

1

2

poderesultaremexposiçãoprejudicialàradiação.

PERIGO

AlgunsprodutosalasercontêmdiododelaserintegradodaClasse3AoudaClasse3B.Observeoseguinte:

Radiaçãoalaserquandoaberto.Nãoolhediretamenteparaofeixeaolhonuoucominstrumentosópticose
eviteexposiçãodiretaaofeixe.

≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)

CUIDADO:

Utilizeprocedimentosdesegurançaparalevantarequipamentos.

CUIDADO:

Obotãodecontroledealimentaçãododispositivoeobotãoparaligar/desligardafontedealimentação
nãodesligamacorrenteelétricafornecidaaodispositivo.Odispositivotambémpodetermaisdeumcabo
dealimentação.Pararemovertodaacorrenteelétricadodispositivo,assegurequetodososcabosde
alimentaçãoestejamdesconectadosdafontedealimentação.

Chapter1.Readthisfirst:Importantsafetyinformation11

12P320HardwareMaintenanceManual

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Chapter1.Readthisfirst:Importantsafetyinformation13

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2

14P320HardwareMaintenanceManual

DANGER

Lecourantélectriqueprovenantdel'alimentation,dutéléphoneetdescâblesdetransmissionpeutprésenter
undanger.

Pourévitertoutrisquedechocélectrique:

•Nemanipulezaucuncâbleetn'effectuezaucuneopérationd'installation,d'entretienoudereconfiguration
deceproduitaucoursd'unorage.

•Brancheztouslescordonsd'alimentationsurunsocledeprisedecourantcorrectementcâbléetmisàla
terre.

•Branchezsurdessoclesdeprisedecourantcorrectementcâbléstoutéquipementconnectéàceproduit.

•Lorsquecelaestpossible,n'utilisezqu'uneseulemainpourconnecteroudéconnecterlescâbles
d'interface.

•Nemettezjamaisunéquipementsoustensionencasd'incendieoud'inondation,ouenprésencede
dommagesmatériels.

•Avantderetirerlescartersdel'unité,mettezcelle-cihorstensionetdéconnectezsescordons
d'alimentation,ainsiquelescâblesquilarelientauxréseaux,auxsystèmesdetélécommunicationetaux
modems(saufinstructioncontrairementionnéedanslesprocéduresd'installationetdeconfiguration).

•Lorsquevousinstallez,quevousdéplacez,ouquevousmanipulezleprésentproduitoudespériphériques
quiluisontraccordés,reportez-vousauxinstructionsci-dessouspourconnecteretdéconnecterles
différentscordons.

ConnexionDéconnexion

1.MettezlesunitésHORSTENSION.

2.Commencezparbranchertouslescordonssurles
unités.

3.Branchezlescâblesd'interfacesurdesconnecteurs.

4.Branchezlescordonsd'alimentationsurdesprises.

5.MettezlesunitésSOUSTENSION.

1.MettezlesunitésHORSTENSION.

2.Débranchezlescordonsd'alimentationdesprises.

3.Débranchezlescâblesd'interfacedesconnecteurs.

4.Débrancheztouslescâblesdesunités.

ATTENTION:

Remplacerlapileaulithiumusagéeparunepilederéférenceidentiqueexclusivement,(référence
45C1566),ousuivrelesinstructionsdufabricantquiendéfinitleséquivalences.Sivotresystèmeest
dotéd'unmodulecontenantunepileaulithium,vousdevezleremplaceruniquementparunmodule
identique,produitparlemêmefabricant.Lapilecontientdulithiumetpeutexploserencasde
mauvaiseutilisation,demauvaisemanipulationoudemiseaurebutinappropriée.

Nepas:

•lajeteràl'eau,

•l'exposeràdestempératuressupérieuresà100°C,

•chercheràlaréparerouàladémonter.

Nepasmettrelapileàlapoubelle.Pourlamiseaurebut,sereporteràlaréglementationenvigueur.

Chapter1.Readthisfirst:Importantsafetyinformation15

ATTENTION:

Sidesproduitsàlaser(telsquedesunitésdeCD-ROM,deDVD-ROM,desunitésàfibresoptiques,ou
desémetteurs)sontinstallés,prenezconnaissancedesinformationssuivantes:

•Neretirezpaslecarter.Enouvrantl'unitédeCD-ROMoudeDVD-ROM,vousvousexposezau

rayonnementdangereuxdulaser.Aucunepiècedel'unitén'estréparable.

•Pourévitertoutrisqued'expositionaurayonlaser,respectezlesconsignesderéglageet

d'utilisationdescommandes,ainsiquelesprocéduresdécritesdansleprésentmanuel.

DANGER

Certainsproduitsàlasercontiennentunediodeàlaserintégréedeclasse3Aou3B.Prenez
connaissancedesinformationssuivantes:

Rayonnementlaserlorsquelecarterestouvert.Eviteztouteexpositiondirecteaurayonlaser.Evitez
deregarderfixementlefaisceauoudel'observeràl'aided'instrumentsoptiques.

≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)

ATTENTION:

Soulevezlamachineavecprécaution.

ATTENTION:

L'interrupteurdecontrôled'alimentationdel'unitéetl'interrupteurdublocd'alimentationnecoupent
paslecourantélectriquealimentantl'unité.Enoutre,lesystèmepeutêtreéquipédeplusieurs
cordonsd'alimentation.Pourmettrel'unitéhorstension,vousdevezdéconnectertouslescordons
delasourced'alimentation.

16P320HardwareMaintenanceManual

1

2

VORSICHT

AnNetz-,Telefon-undDatenleitungenkönnengefährlicheSpannungenanliegen.

AusSicherheitsgründen:

•BeiGewitterandiesemGerätkeineKabelanschließenoderlösen.FernerkeineInstallations-,

Wartungs-oderRekonfigurationsarbeitendurchführen.

•GerätnuraneineSchutzkontaktsteckdosemitordnungsgemäßgeerdetemSchutzkontakt

anschließen.

•AlleangeschlossenenGeräteebenfallsanSchutzkontaktsteckdosenmitordnungsgemäß

geerdetemSchutzkontaktanschließen.

•DieSignalkabelnachMöglichkeiteinhändiganschließenoderlösen,umeinenStromschlagdurch

BerührenvonOberflächenmitunterschiedlichemelektrischemPotenzialzuvermeiden.

•Geräteniemalseinschalten,wennHinweiseaufFeuer,WasseroderGebäudeschädenvorliegen.

•DieVerbindungzudenangeschlossenenNetzkabeln,Telekommunikationssystemen,Netzwerken

undModemsistvordemÖffnendesGehäuseszuunterbrechen,sofernindenInstallations-und
KonfigurationsprozedurenkeineanderslautendenAnweisungenenthaltensind.

•ZumInstallieren,TransportierenundÖffnenderAbdeckungendesComputersoderder

angeschlossenenEinheitendieKabelgemäßderfolgendenT abelleanschließenundabziehen.

ZumAnschließenderKabelgehenSiewiefolgtvorZumAbziehenderKabelgehenSiewiefolgtvor

1.SchaltenSiealleEinheitenAUS.

2.SchließenSieerstalleKabelandieEinheitenan.

3.SchließenSiedieSignalkabelandieBuchsenan.

4.SchließenSiedieNetzkabelandieSteckdosean.

5.SchaltenSiedieEinheitEIN.

1.SchaltenSiealleEinheitenAUS.

2.ZiehenSiezuerstalleNetzkabelausden
Netzsteckdosen.

3.ZiehenSiedieSignalkabelausdenBuchsen.

4.ZiehenSiealleKabelvondenEinheitenab.

CAUTION:

EineverbrauchteLithiumbatterienurdurcheineBatteriemitderTeilenummer45C1566odereine
gleichwertige,vomHerstellerempfohleneBatterieersetzen.EnthältdasSystemeinModulmiteiner
Lithiumbatterie,diesesnurdurcheinModuldesselbenTypsundvondemselbenHerstellerersetzen.
DieBatterieenthältLithiumundkannbeiunsachgemäßerVerwendung,HandhabungoderEntsorgung
explodieren.

DieBatterienicht:

•mitWasserinBerührungbringen.

Chapter1.Readthisfirst:Importantsafetyinformation17

•über100Cerhitzen.

•reparierenoderzerlegen.

DieörtlichenBestimmungenfürdieEntsorgungvonSondermüllbeachten.

ACHTUNG:

BeiderInstallationvonLasergeräten(wieCD-ROM-Laufwerken,DVD-aufwerken,Einheitenmit
LichtwellenleitertechnikoderSendern)Folgendesbeachten:

•DieAbdeckungennichtentfernen.DurchEntfernenderAbdeckungendesLasergerätskönnen

gefährlicheLaserstrahlungenfreigesetztwerden.DasGerätenthältkeinezuwartendenTeile.

•WerdenSteuerelemente,EinstellungenoderDurchführungenvonProzedurenandersalshier

angegebenverwendet,kanngefährlicheLaserstrahlungauftreten.

VORSICHT

EinigeLasergeräteenthalteneineLaserdiodederKlasse3Aoder3B.BeachtenSieFolgendes:

LaserstrahlungbeigeöffneterVerkleidung.NichtindenStrahlblicken.KeineLupenoderSpiegel
verwenden.Strahlungsbereichmeiden.

≥18kg≥32kg≥55kg

ACHTUNG:

ArbeitsschutzrichtlinienbeimAnhebenderMaschinebeachten.

ACHTUNG:

MitdemNetzschalteranderEinheitundamNetzteilwirddieStromversorgungfürdieEinheit
nichtunterbrochen.DieEinheitkannauchmitmehrerenNetzkabelnausgestattetsein.Umdie
StromversorgungfürdieEinheitvollständigzuunterbrechen,müssenallezumGerätführenden
NetzkabelvomNetzgetrenntwerden.

18P320HardwareMaintenanceManual

1

2

Chapter1.Readthisfirst:Importantsafetyinformation19

1

2

20P320HardwareMaintenanceManual

PERICOLO

Lacorrenteelettricaprovenientedaicavidialimentazione,deltelefonoedicomunicazionepuòessere
pericolosa.

Perevitareilrischiodiscosseelettriche:

•Noncollegareoscollegarequalsiasicavooppureeffettuarel'installazione,lamanutenzioneola

riconfigurazionedelprodottoduranteuntemporale.

•Collegaretuttiifilielettriciaunapresadialimentazionecorrettamentecablataedotatadimessaa

terra.

•Collegareallepreseelettricheappropriatetutteleapparecchiaturecheverrannoutilizzateper

questoprodotto.

•Sepossibile,utilizzaresolounamanopercollegareoscollegareicavidisegnale.

•Nonaccendereassolutamenteapparecchiatureinpresenzadiincendi,perdited'acquaodanno

strutturale.

•Scollegareicavidialimentazione,isistemiditelecomunicazione,leretieilmodemprimadi

aprireicoperchideldispositivo,salvoistruzionicontrarierelativealleprocedurediinstallazionee
configurazione.

•Collegareescollegareicavicomedescrittonellaseguentetabellaquandovengonoeffettuate

operazionidiinstallazione,spostamentooaperturadeicoperchidiquestoprodottoodelleunità
collegate.

PercollegarsiPerscollegarsi

1.SPEGNEREleapparecchiature.

2.Innanzitutto,collegaretuttiicavialleunità.

3.Collegareicavidisegnaleaiconnettori.

4.Collegareicavidialimentazioneallapresa.

5.Accenderel'unità.

1.SPEGNEREleapparecchiature.

2.Innanzitutto,rimuovereicavidialimentazionedalla
presa.

3.Rimuovereicavidisegnaledaiconnettori.

4.Rimuoveretuttiicavidalleunità.

ATTENZIONE:

Quandosisostituiscelabatteriaallitio,utilizzaresoloilNumeroparte45C1566ountipodibatteria
equivalenteconsigliatodalproduttore.Sesulsistemaèpresenteunmodulochecontieneunabatteria
allitio,sostituirlosoloconuntipodimodulodellostessotipodellastessacasadiproduzione.La
batteriacontienelitioepuòesplodereseusata,maneggiataosmaltitainmodononcorretto.

Non:

•Gettareoimmergerelabatterianell'acqua

•Riscaldarlaadunatemperaturasuperioreai100gradiC(212gradiF)

•Smontarla,ricaricarlaotentarediripararla

Lebatterieusatevannosmaltiteinaccordoallanormativainvigore(DPR915/82esuccessive
disposizioniedisposizionilocali).

Chapter1.Readthisfirst:Importantsafetyinformation21

ATTENZIONE:

1

2

Quandovengonoinstallatiprodottilaser(qualiCD-ROM,unitàDVD-ROM,unitàafibreotticheo
trasmittenti),tenerpresentequantosegue:

•Nonrimuovereglisportelli.L'aperturadiun'unitàlaserpuòdeterminarel'esposizionearadiazioni

laserpericolose.All'internodell'unitànonvisonopartisucuieffettuarel'assistenzatecnica.

•L'utilizzodicontrolli,regolazioniol'esecuzionediprocedurenondescrittinelpresentemanuale

possonoprovocarel'esposizionearadiazionipericolose.

PERICOLO

AlcuneunitàlasercontengonoundiodolaserdiClasse3AoClasse3B.Tenerpresentequantosegue:

Aprendol'unitàvengonoemesseradiazionilaser.Nonfissareilfascio,nonguardarlodirettamente
construmentiotticiedevitarel'esposizionealfascio.

≥18kg≥32kg≥55kg

ATTENZIONE:

Prestareattenzionenelsollevarel'apparecchiatura.

ATTENZIONE:

Ilpulsantedicontrollodell'alimentazionepresentesull'unitàel'interruttoredell'alimentatorenon
disattivanol'alimentazionecorrentefornitaall'unità.E'possibilechel'unitàdispongadipiùcavidi
alimentazione.Perdisattivarel'alimentazionedall'unità,accertarsichetuttiicavidialimentazione
sianoscollegatidallafontedialimentazione.

22P320HardwareMaintenanceManual

Chapter1.Readthisfirst:Importantsafetyinformation23

1

2

PELIGRO

Lacorrienteeléctricaprocedentedecablesdealimentación,teléfonosycablesdecomunicaciónpuede
serpeligrosa.

Paraevitarelriesgodedescargaeléctrica:

•Noconectenidesconecteloscablesnirealiceningunatareadeinstalación,mantenimientoo

reconfiguracióndeesteproductoduranteunatormentaeléctrica.

•Conectetodosloscablesdealimentaciónatomasdecorrientedebidamentecableadasy

conectadasatierra.

•Cualquierequipoqueseconecteaesteproductotambiéndebeconectarseatomasdecorriente

debidamentecableadas.

•Siemprequeseaposible,utiliceunasolamanoparaconectarodesconectarloscablesdeseñal.

24P320HardwareMaintenanceManual

•Noenciendanuncaunequipocuandohayseñalesdefuego,aguaodañosestructurales.

•Desconecteloscablesdealimentación,lossistemasdetelecomunicaciones,lasredesylos

módemsconectadosantesdeabrirlascubiertasdelosdispositivos,amenosqueseindiquelo
contrarioenlosprocedimientosdeinstalaciónyconfiguración.

•Conecteydesconecteloscables,comosedescribeenlatablasiguiente,cuandoinstale,muevao

abralascubiertasdeesteproductoodelosdispositivosconectados.

ParaconectarParadesconectar

1.APÁGUELOtodo.

2.Enprimerlugar,conectetodosloscablesalos
dispositivos.

3.Conecteloscablesdeseñalalosconectores.

4.Enchufeloscablesdealimentaciónalastomasde
corriente.

5.Enciendaeldispositivo.

1.APÁGUELOtodo.

2.Enprimerlugar,desenchufeloscablesdealimentación
delastomasdecorriente.

3.Desconecteloscablesdeseñaldelosconectores.

4.Desconectetodosloscablesdelosdispositivos.

PRECAUCIÓN:

Cuandosustituyaunabateríadelitio,utilicesolamenteunabateríanúmerodepieza45C1566uotra
detipoequivalenterecomendadaporelfabricante.Sisusistemadisponedeunmóduloquecontiene
unabateríadelitio,reemplácelosóloconelmismotipodemódulo,delmismofabricante.Labatería
contienelitioypuedeexplotarsinoseutiliza,manipulaodesechacorrectamente.

Nodebe:

•Arrojarlaalaguaosumergirlaenella

•Exponerlaatemperaturassuperioresa100°C(212°F)

•Repararlaodesmontarla

Deshágasedelabateríasegúnespecifiquenlasleyesonormaslocales.

PRECAUCIÓN:

Cuandohayaproductosláser(comounidadesdeCD-ROM,unidadesdeDVD,dispositivosdefibra
ópticaotransmisores)instalados,tengaencuentalosiguiente:

•Noquitelascubiertas.Siquitalascubiertasdelproductoláser,podríaquedarexpuestoaradiación

láserpeligrosa.Dentrodeldispositivonoexisteningunapiezaquerequieraserviciotécnico.

•Siusacontrolesoajustesorealizaprocedimientosquenoseanlosespecificadosaquí,podría

exponersearadiacionespeligrosas.

PELIGRO

Chapter1.Readthisfirst:Importantsafetyinformation25

Algunosproductoslásertienenincorporadoundiodoláserdeclase3Aoclase3B.T engaencuentalo

1

2

siguiente:

Cuandoseabre,quedaexpuestoaradiaciónláser.Nomiredirectamentealrayoláser,nisiquieracon
instrumentosópticos,yeviteexponersedirectamentealrayoláser.

≥18kg≥32kg≥55kg

PRECAUCIÓN:

Adopteprocedimientossegurosallevantarelequipo.

PRECAUCIÓN:

Elbotóndecontroldealimentacióndeldispositivoyelinterruptordealimentacióndelafuentede
alimentaciónnodesconectanlacorrienteeléctricasuministradaaldispositivo.Además,eldispositivo
podríatenermásdeuncabledealimentación.Parasuprimirtodalacorrienteeléctricadeldispositivo,
asegúresedequetodosloscablesdealimentaciónesténdesconectadosdelatomadecorriente.

26P320HardwareMaintenanceManual

Chapter2.Productoverview

Thischapterprovidesinformationaboutthefollowingtopics:

•“Hardwarelocations”onpage27

•“Computerfeatures”onpage36

•“Computerspecifications”onpage40

•“Programs”onpage41

Hardwarelocations

Thissectionprovidesinformationaboutthelocationsofyourcomputerhardware.

Frontview

Note:Thecomputerhardwaremightlookslightlydifferentfromtheillustrations.

Figure1.Frontview

1Opticaldriveeject/closebutton2USB3.0connectors(2)
3Hard-disk-driveactivityindicator4Powerindicator
5Powerbutton6Microphoneconnector
7Headsetconnector

1Opticaldriveeject/closebutton

8Cardreader(availableonsomemodels)

Pressthebuttontoejectorclosethetrayoftheopticaldrive.

©CopyrightLenovo2017

27

2USB3.0connector

UsedtoconnectaUSB-compatibledevice,suchasaUSBkeyboard,mouse,storagedrive,orprinter.

3Hard-disk-driveactivityindicator

Thisindicatorshowsthestatusoftheinternalstoragedrives(suchasharddiskdrivesorsolid-statedrives).

On:Thestoragedrivesarereadyforuse.

Off(whencomputerpoweredon):Thestoragedrivesdonotworkcorrectlyorotherproblemsoccur..

4Powerindicator

Whenthepowerindicatorison,thecomputeristurnedon.

5Powerbutton

Pressthepowerbuttontoturnonyourcomputer.Ifyourcomputerisunresponsive,youcanturnoffthe
computerbypressingandholdingthepowerbuttonforfourormoreseconds.

6Microphoneconnector

Usethisconnectortoattachamicrophonetoyourcomputerwhenyouwanttorecordsoundorifyouuse
speech-recognitionsoftware.

7Headsetconnector

Usethisconnectortoattachaheadsettoyourcomputer.

8Cardreader(availableonsomemodels)

Thisisa9-in-1cardreader.Usedtoinsertasupportedcard-shapedstoragemediumtoreadthedata
onthemedium.

Rearview

Someconnectorsontherearofyourcomputerarecolor-codedtohelpyoudeterminewheretoconnect
thecablesonyourcomputer.

Note:Thecomputerhardwaremightlookslightlydifferentfromtheillustrations.

28P320HardwareMaintenanceManual

Figure2.Rearview

Note:Adiscretegraphicscard,networkinterfacecard,oraudiocardmightbeinstalledinthePeripheral
ComponentInterconnect(PCI)Expresscardarea.Ifsuchacardisinstalled,ensurethatyouusethe
connectorsonthecardinsteadofthecorrespondingconnectorsonthecomputer.

1Power-cordconnector

3VGAconnector
5USB3.0connectors(4)6USB2.0connectors(2)
7Microphoneconnector

2Serialconnector
4DisplayPort

8PCIecardarea(differentcardsprovidedifferent

®

connectors

connectors)

9Audioline-inconnector

11Cable-lockslots
13Audioline-outconnector14Ethernetconnector
15PS/2keyboardconnector(availableonsomemodels)16Security-lockslot

1Powercordconnector

10Optionalserialconnector
12Padlockloop

Connectthepowercordtoyourcomputerforpowersupply.

210Serialconnector

Usethisconnectortoattachanexternalmodem,aserialprinter,orotherdevicesthatusea9-pinserial
connector.

3VGAconnector

Usedtoconnectavideographicsarray(VGA)monitororotherdevicesthatuseaVGAconnector.

Chapter2.Productoverview29

4DisplayPortconnector

Usedtoconnectahigh-performancemonitor,adirect-drivemonitor,orotherdevicesthatuseaDisplayPort
connector.

5USB3.0connector

UsethisconnectortoattachaUSB-compatibledevice,suchasaUSBkeyboard,mouse,storagedrive,or
printer.

6USB2.0connector

UsethisconnectortoattachaUSB-compatibledevice,suchasaUSBkeyboard,mouse,storagedrive,or
printer.

7Microphoneconnector

Usethisconnectortoattachamicrophonetoyourcomputerwhenyouwanttorecordsoundorifyouuse
speech-recognitionsoftware.

8PCIecardarea(differentcardsprovidedifferentconnectors)

Toimprovetheoperatingperformanceofyourcomputer,youcanconnectPCIecardsintothisarea.
Dependingonyourcomputermodel,thecardsinstalledinthisareamightvary.

9Audioline-inconnector

Usedtoreceiveaudiosignalsfromanexternalaudiodevice,suchasastereosystem.Whenyouattachan
externalaudiodevice,acableisconnectedbetweentheaudioline-outconnectorofthedeviceandthe
audioline-inconnectorofthecomputer.

11Cable-lockslots(2)

Usedtosecureacablelock.Formoreinformation,see“Attachingacablelock”onpage57.

12Padlockloop

Connectapadlocktosecureyourcomputer.Formoreinformation,see“Attachingapadlock”onpage55.

13Audioline-outconnector

Theaudioline-outconnectorisusedtosendaudiosignalsfromthecomputertoexternaldevices,such
asheadphones.

14Ethernetconnector

ConnectanEthernetcableforalocalareanetwork(LAN).

Note:T ooperatethecomputerwithinFederalCommunicationsCommission(FCC)ClassBlimits,use
aCategory5Ethernetcable.

15PS/2keyboardconnector(availableonsomemodels)

UsethisconnectortoattachaPersonalSystem/2(PS/2)keyboard.

30P320HardwareMaintenanceManual

16Security-lockslot

AttachaKensington-stylecablelocktothesecurity-lockslottosecureyourcomputer.Formoreinformation,
see“AttachingaKensington-stylecablelock”onpage56.

Computercomponents

Notes:

•Dependingonthemodel,someofthefollowingcomponentsmightnotbeavailable.

•T oremovethecomputercover,see“Preparingyourcomputerandremovingthecomputercover”on
page91

.

Figure3.Computercomponents

1Heatsinkandfanassembly
3Opticaldrive(availableonsomemodels)4Cardreader(availableonsomemodels)
5FrontaudioandUSBassembly
7Frontfanassembly(availableonsomemodels)
9Graphicscard(availableonsomemodels)10Coverpresenceswitch(alsocalledintrusionswitch)

11Rearfanassembly

2Memorymodule

6Frontbezel
8Harddiskdrives

(availableonsomemodels)

12Powersupplyassembly

MajorFRUsandCRUs

ThefollowingillustrationshowsthelocationsofthemajorFRUsandCustomerReplaceableUnits(CRUs)in
thecomputer.Toremovethecomputercover,see“Preparingyourcomputerandremovingthecomputer
cover”onpage91.

Chapter2.Productoverview31

Note:Dependingonthemodel,someofthefollowingcomponentsmightnotbeavailable.

Figure4.MajorFRUsandCRUs

ThefollowingtableliststhemajorFRUsshowninFigure4“MajorFRUsandCRUs”onpage32andidentifies
whichFRUsarealsoself-serviceCRUsoroptional-serviceCRUs.

Notes:

32P320HardwareMaintenanceManual

•Self-serviceCRUs:Partstobeinstalledorreplacedbycustomerthemselves.

•Optional-serviceCRUs:Partscanbeinstalledorreplacedbycustomersortechniciansundercertain
termsoftheapplicablewarrantyservicetypeforyourcountryorregion.

•Non-CRUs:Partsmustbeinstalledorreplacedonlybytrainedservicetechnicians.

NumberFRUdescription

1

2

3

4

PowersupplyassemblyNoYes
Heatsinkandfanassembly
Solid-statedrive(availableonsomemodels)
Multi-driveConversionKit(availableonsome

models)

4

SlimOpticalDriveAdapter(availableonsome
models)

5

Frontaccessstorageenclosure(availableon
somemodels)

6

7

8

9

10

11

12

13

14

15

16

17

18

5.25-inchflexmodule(availableonsomemodels)
Opticaldrive(availableonsomemodels)
MicroprocessorNoNo
MemorymodulesYesNo
Cardreader
FrontaudioandUSBassembly
FrontbezelYesNo
PowerbuttonNoNo
Thermalsensor(availableonsomemodels)
FrontWi-Fiantenna(availableonsomemodels)
InternalspeakerNoNo
Frontfanassembly(availableonsomemodels)
Harddiskdriveorhybriddrive(availableonsome

models)

19

20

21

Systemboard
BatteryNoYes
M.2solid-statedriveadapter(availableonsome

models)

22

23

24

25

26

27

M.2solid-statedrive(availableonsomemodels)
PCIecard(availableonsomemodels)
Wi-Ficardmodule(availableonsomemodels)
Wi-Fiadaptercard(availableonsomemodels)
RearWi-Fiantenna(availableonsomemodels)
Coverpresenceswitch(alsocalledintrusion

switch)(availableonsomemodels)

28

a

b

Rearfanassembly
LenovofactoryrecoveryUSBkey
LenovorecoverydiscsetNoNo

Self-serviceCRUOptional-serviceCRU

NoYes
YesNo
YesNo

YesNo

YesNo

YesNo
YesNo

NoNo

NoNo

NoNo

NoNo

NoYes
YesNo

NoNo

NoYes

NoYes
YesNo

NoYes

NoYes

NoNo

NoNo

NoYes

NoNo

Chapter2.Productoverview33

NumberFRUdescription

c

d

MiscellaneouspartskitsNoNo
Powercord No

Self-serviceCRUOptional-serviceCRU

Yes

Partsonthesystemboard

Thefollowingillustrationshowsthelocationsofthepartsonthesystemboard.

Figure5.Partsonthesystemboard

1 PS/2keyboardandmouseconnector
3 Microprocessor
5 Battery

7 Memoryslot2(DIMM2) 8 Memoryslot3(DIMM3)
9 Memoryslot4(DIMM4)
11 10-pinpowerconnector

13 4-pinSATApowerconnectors
15 Parallelconnector

17 SATAconnectors
19 USBhardwaredisableheader 20 Frontbezelconnector(forconnectingLEDindicators

2 4-pinpowerconnector

4 Microprocessorfanconnector
6 Memoryslot1(DIMM1)

10 Thermalsensorconnector

12 Hard-disk-drivefanconnector
14 Thunderbolt™connector

16 eSATAconnector
18 Powerfanconnector

andthepowerbutton)

21 FrontUSB3.0connector(forconnectingUSB

connectorsonthefrontpanel)

22 USB2.0connectors(forconnectingthefrontUSB2.0

connector,cardreaderconnector,orBluetoothconnector)

34P320HardwareMaintenanceManual

23ClearCMOS(ComplementaryMetalOxide

Semiconductor)/Recoveryjumper

25Internalspeakerconnector26Frontaudioconnector
27PCIex1cardslot228PCIex16cardslot(negotiablelinkwidthx4,x1)
29PCIex1cardslot130PCIex16cardslot(graphicscardavailableonsome

31Systemfanconnector32Coverpresenceswitchconnector(intrusionswitch

24Serial(COM2)connector

models)

connector)

Internaldrives

Internaldrivesaredevicesthatyourcomputerusestoreadandstoredata.Youcanadddrivestoyour
computertoincreasestoragecapacityandenableyourcomputertoreadothertypesofmedia.Internal
drivesareinstalledinbays.

Whenyouinstallorreplaceaninternaldrive,notethetypeandsizeofthedrivethateachbaysupportsand
correctlyconnecttherequiredcables.RefertotheappropriatesectioninChapter9“Hardwareinstallation
andreplacement”onpage91

Thefollowingillustrationshowsthelocationsofthedrivebays.

Note:Thecomputerhardwaremightlookslightlydifferentfromtheillustrations.

forinstructionsonhowtoinstallorreplaceinternaldrivesforyourcomputer.

Figure6.Drive-baylocations

1Primaryoptical-drivebay(withanopticaldrive,aflexmodule,afront-accessstorageenclosure,aMulti-drive

ConversionKit,oraSlimOpticalDriveAdapterinstalledinsomemodels)

2Secondaryoptical-drivebay(withanopticaldrive,aflexmodule,afront-accessstorageenclosure,aMulti-drive

ConversionKit,oraSlimOpticalDriveAdapterinstalledinsomemodels)

Chapter2.Productoverview35

3Cardreader(9-in-1cardreader,availableonsomemodels)
4Secondaryhard-disk-drivebay(withaharddiskdrive,solid-statedrive,orhybriddriveinstalledinsomemodels)
5Primaryhard-disk-drivebay(withaharddiskdrive,solid-statedrive,orhybriddriveinstalledinsomemodels)
6PCIecardslots(withPCIesolid-statedrivesorotherPCIecardsinstalledinsomemodels)

Machinetypeandmodellabel

Themachinetypeandmodellabelidentifiesyourcomputer.WhenyoucontactLenovoforhelp,themachine
typeandmodelinformationhelpssupporttechnicianstoidentifyyourcomputerandprovidefasterservice.

Thefollowingisasampleofthemachinetypeandmodellabel.

Figure7.Machinetypeandmodellabel

Computerfeatures

Foryourspecificcomputermodel,somefeaturesmightvaryornotapply.

Informationaboutyourcomputer

•T oviewbasicinformation(suchasmicroprocessorandmemoryinformation)aboutyourcomputer,
dothefollowing:

1.ClicktheStartbuttontoopentheStartmenu.

2.DependingonyourMicrosoft
–ForWindows7:Right-clickComputer,andthenclickProperties.

–ForWindows10:ClickSettings➙System➙About.

36P320HardwareMaintenanceManual

®

Windows

®

operatingsystemversion,dooneofthefollowing:

•T oviewdetailedinformationaboutthedevices(suchastheopticaldriveandnetworkadapters)onyour
computer,dothefollowing:

1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthen

clickProperties.

–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.Locateanddouble-clickyourdeviceinDeviceManagertoviewdeviceproperties.Typethe
administratorpasswordorprovideconfirmationifprompted.

Memory

Yourcomputersupportsuptofourdoubledatarate4(DDR4)errorcorrectioncode(ECC)unbuffereddual
inlinememorymodules(UDIMMs)andnon-ECC(UDIMMs).

Formoreinformation,see“Memorymodule”onpage101

.

Storagedrives

Yourcomputersupportsthefollowingstoragedrives:

•Cardreader(9-in-1cardreader,availableonsomemodels)

•Opticaldrive(availableonsomemodels)

•SerialAdvancedT echnologyAttachment(SATA)harddiskdrive

•SATAhybriddrive(availableonsomemodels)

•SATAsolid-statedrive(availableonsomemodels)

•PCIesolid-statedrive(M.2solid-statedrive)(availableonsomemodels)

Toviewtheamountofstoragedrivespace,dothefollowing:

1.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthenclick
Manage.

•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickDiskManagementandfollowtheinstructionsonthescreen.

Videofeatures

•Integratedgraphicssupportsthefollowingconnectorsonyourcomputer:
–DisplayPortconnector

–VideoGraphicsArray(VGA)connector

•DiscretegraphicscardinstalledinoneofthePCIex16graphicscardslots(availableonsomemodels)
(theconnectorsvarybygraphicscard)

Audiofeatures

Integratedaudiocontrollersupportsthefollowingconnectorsanddevicesonyourcomputer:

•Audioline-inconnector

•Audioline-outconnector

•Headsetconnector

•Internalspeaker

•Microphoneconnectors

Chapter2.Productoverview37

Input/Output(I/O)features

•100/1000MbpsEthernetconnector

•Serialconnector

•Audioconnectors(audioline-inconnector,audioline-outconnector,microphoneconnector,andheadset
connector)

•Displayconnectors(DisplayPortconnector,DVIconnector,andMiniDisplayPort®connector)(varyby
graphicscard)

•ExternalSerialAdvancedTechnologyAttachment(eSATA)connector(availableonsomemodels)

•InstituteofElectricalandElectronicsEngineers(IEEE)1394connector(availableonsomemodels)

•PersonalSystem/2(PS/2)keyboardconnector(availableonsomemodels)

•PS/2mouseconnector(availableonsomemodels)

•USB2.0connectors

•USB3.0connectors

Formoreinformation,see“Frontview”onpage27

and“Rearview”onpage28.

Expansion

•Cardreader(9-in-1cardreader,availableonsomemodels)

•Hard-disk-drivebays

•Memoryslots

•Optical-drivebays

•PCIex1cardslots

•PCIex16cardslot(negotiablelinkwidthx4,x1)

•PCIex16graphicscardslot(graphicscardavailableonsomemodels)

Formoreinformation,see“Internaldrives”onpage35

and“Partsonthesystemboard”onpage34.

Powersupply

Yourcomputercomeswithoneofthefollowingpowersupplies:

•250-wattautomatic85%voltage-sensingpowersupply

•400-wattautomatic92%voltage-sensingpowersupply

Wirelessfeatures

Dependingonyourcomputermodel,thefollowingwirelessfeaturesaresupported:

•WirelessLAN

•Bluetooth

Systemmanagementfeatures

•Abilitytostorepower-onself-test(POST)hardwaretestresults

•DesktopManagementInterface(DMI)
DesktopManagementInterfaceprovidesacommonpathforuserstoaccessinformationaboutall

aspectsofacomputer.Theinformationincludestheprocessortype,installationdate,attachedprinters
andotherperipherals,powersources,andmaintenancehistory.

38P320HardwareMaintenanceManual

•ErPLPScompliancemode
Theenergy-relatedproductsdirective(ErP)lowestpowerstate(LPS)compliancemodereducesthe

consumptionofelectricitywhenyourcomputerisinsleeporoffmode.Formoreinformation,see
“EnablingordisablingtheErPLPScompliancemode”onpage62

.

•IntelligentCoolingEngine(ICE)
TheIntelligentCoolingEngineisasystemthermalmanagementsolutionthatenablesyourcomputer

torunwithbetterthermalandacousticperformance.TheICEfunctionalsomonitorsthethermal
performanceofyourcomputertoidentifythermalproblems.Formoreinformation,see“Switching
betweenbetteracousticandbetterthermalperformance”onpage62and“Enablingordisablingthe
systemtorecordthermalalertlogs”onpage63

•Intel

®

StandardManageability(ISM)

.

IntelStandardManageabilitybuildscertainfunctionalitiesintocomputerhardwareandfirmware.
Therefore,computersarelessexpensiveforbusinessesandeasiertomonitor,maintain,update,upgrade,
andrepair.

•IntelActiveManagementTechnology(IntelAMT)
WithspecificIntelplatformcapabilitiesandthird-partymanagementandsecurityapplications,IntelActive

ManagementTechnologyenablesITadministratorsormanagedserviceproviderstoeasilyandremotely
discover,repair,andprotecttheirnetworkedcomputingassets.

•IntelMatrixStorageManager
IntelMatrixStorageManagerisadevicedriverthatprovidessupportforSerialAdvancedT echnology

Attachment(SATA)RedundantArrayofIndependentDisks(RAID)5arraysandSAT ARAID10arrayson
specificIntelchipsetsystemboardstoenhanceharddiskperformance.

•PrebootExecutionEnvironment(PXE)
PrebootExecutionEnvironmentenablesyoutostartcomputersusinganetworkinterface.Thismanneris

independentofstartingcomputersfromdatastoragedevices(suchastheharddiskdrive)orinstalled
operatingsystems.

•SystemManagement(SM)basicinput/outputsystem(BIOS)andSMsoftware
TheSMBIOSspecificationdefinesdatastructuresandaccessmethodsinaBIOS.Therefore,auseroran

applicationcanstoreandretrieveinformationspecificaboutthecomputerinquestion.

•WakeonLAN(WOL)
WakeonLANisanEthernetcomputernetworkingstandardthatallowsacomputertobeturnedon

orwokenupbyanetworkmessage.Themessageisusuallysentbyaprogramrunningonanother
computeronthesamelocalareanetwork.

•WakeonRing
WakeonRing,sometimesreferredtoasWakeonModem,isaspecificationthatallowssupported

computersanddevicestoresumefromsleeporhibernationmode.

•WindowsManagementInstrumentation(WMI)
WindowsManagementInstrumentationisasetofextensionstotheWindowsDriverModel.Itprovidesan

operatingsysteminterfacethroughwhichinstrumentedcomponentsprovideinformationandnotification.

Securityfeatures

•Abilitytoenableanddisableadevice

•AbilitytoenableanddisableUSBconnectorsindividually

•Antivirusprogram

•ComputraceAgentsoftwareembeddedinfirmware

•Coverpresenceswitch(alsocalledintrusionswitch)

Chapter2.Productoverview39

•BIOSpasswordsandWindowsaccountstodeterunauthorizeduseofyourcomputer

•Fingerauthentication(availableonsomemodels)

•Firewalls

•Startupsequencecontrol

•Startupwithoutkeyboardormouse

•Supportforacomputercoverlock

•SupportforaKensington-stylecablelock

•Supportforapadlock

•T rustedPlatformModule(TPM)

Formoreinformation,seeChapter5“Security”onpage55

Preinstalledoperatingsystem

YourcomputerispreinstalledwithWindows7orWindows10operatingsystem.Additionaloperating
systemsmightbeidentifiedbyLenovoascompatiblewithyourcomputer.Todetermineifanoperating
systemhasbeencertifiedortestedforcompatibility,checktheWebsiteoftheoperatingsystemprovider.

.

Computerspecifications

Thissectionliststhephysicalspecificationsforyourcomputer.

Dimensions

•Width:175mm(6.89inches)

•Height:376mm(14.80inches)

•Depth:426mm(16.77inches)

Weight

Maximumconfigurationasshipped:13kg(28.66lb)

Environment

•Airtemperature:
–Operating:From10°C(50°F)to35°C(95°F)

–Storageinoriginalshippingpackage:From-40°C(-40°F)to60°C(140°F)
–Storagewithoutpackage:From-10°C(14°F)to60°C(140°F)

•Humidity:
–Operating:20%–80%(non-condensing)

–Storage:20%–90%(non-condensing)

•Altitude:
–Operating:From-15.2m(-50ft)to3048m(10000ft)

–Storage:From-15.2m(-50ft)to10668m(35000ft)

Electricalinput

•Inputvoltage:From100Vacto240Vac

40P320HardwareMaintenanceManual

•Inputfrequency:50/60Hz

Programs

Thissectionprovidesinformationabouttheprogramsonyourcomputer.

Accessingaprogramonyourcomputer

Note:ForWindows7,dependingonyourcomputermodel,someoftheLenovoprogramsmightbereadyto

beinstalled,soyoumustinstallthemmanually.Then,youcanaccessandusetheseprograms.

Toaccessaprogramonyourcomputer,dooneofthefollowing:

•FromWindowsSearch:

1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthentypetheprogramname

intothesearchbox.

–ForWindows10:TypetheprogramnameintothesearchboxnexttotheStartbutton.

2.Inthesearchresults,clickthenameofthedesiredprogramtolaunchtheprogram.

•FromtheStartmenuorControlPanel:

1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.Iftheprogramnameisnot

displayed,clickAllProgramstodisplaytheprogramlist.Then,clickthenameofthedesired
programtolaunchtheprogram.

–ForWindows10:ClicktheStartbuttontoopentheStartmenu.Then,clickthenameofthe

desiredprogramtolaunchtheprogram.

2.IftheprogramnameisnotdisplayedontheStartmenu,accesstheprogramfromControlPanel.
a.DependingonyourWindowsversion,dooneofthefollowing:

–ForWindows7:ClickControlPanelontheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclick

ControlPanel.

b.ViewControlPanelbyLargeiconsorSmallicons,andthenclickthenameofthedesiredprogram

tolaunchtheprogram.

Installingaprogramthatisreadytobeinstalled(Windows7only)

OntheWindows7operatingsystem,toinstallaprogramthatisreadytobeinstalled,dothefollowing:

1.OpentheLenovoThinkVantage
page41.

2.ClickView➙Tilestoviewtheprogramicons.

3.Followtheinstructionsundergrayed-outiconstolocatetheiconforthedesiredprogram.Then,
double-clicktheicontoinstalltheprogram.

®

Toolsprogram.See“Accessingaprogramonyourcomputer”on

AnintroductiontoLenovoprograms

ThissectionprovidesinformationaboutthemajorLenovoprogramsavailableonyouroperatingsystem.

Note:Dependingonyourcomputermodel,someofthefollowingprogramsmightnotbeavailable.

Chapter2.Productoverview41

FingerprintManagerProor
ThinkVantageFingerprintSoftware

(Windows7)

LenovoAppExplorer

(Windows10)

LenovoCompanion

(Windows10)

LenovoPCExperience

(Windows7andWindows10)

LenovoID

(Windows10)

LenovoPowerENGAGE

TheFingerprintManagerProorThinkVantageFingerprintSoftwareprogram
enablesyoutouseafingerprintreader.Theintegratedfingerprintreader
providedonsomekeyboardsenablesyoutoenrollyourfingerprintand
associateitwithyourpower-onpassword,harddiskpassword,andWindows
password.Asaresult,fingerprintauthenticationcanreplacepasswordsand
enablesimpleandsecureuseraccess.

LenovoAppExplorerenablesyoutoquicklypersonalizeyourPCbyhelping
youfind,download,andinstallselectedappsinasecuremanner.It
recommendspopular,useful,andrelevantappsfromacuratedcatalogof
over2000titles.Therearenoadvertisements,hiddendownloads,orsoftware
bundles.You’refreetochooseonlytheappsthatyouwantwithoutbeing
concernedaboutannoyingormaliciousadd-ons.

Yourcomputer’sbestfeaturesandcapabilitiesshouldbeeasytoaccessand
understand.WithLenovoCompanion,theyare.UseLenovoCompanionto
dothefollowing:

•Optimizeyourcomputer’sperformance,monitoryourcomputer’shealth,
andmanageupdates.

•Accessyouruserguide,checkwarrantystatus,andviewaccessories
customizedforyourcomputer.

•Readhow-toarticles,exploreLenovoforums,andstayup-to-dateon
technologynewswitharticlesandblogsfromtrustedsources.

LenovoCompanionisfilledwithexclusiveLenovocontenttohelpyoulearn
moreaboutwhatyoucandowithyourcomputer.

TheLenovoPCExperienceprogramhelpsyouworkmoreeasilyand
securely.TheprogramprovideseasyaccesstoLenovoThinkVantageTools
orLenovoTools,importantsettingsandinformationaboutyourcomputer,
theLenovoSupportWebsite,andsoon.

TheLenovoIDprogramenablesyoutocreateandmanageyourLenovoID.
WithaLenovoID,youcanconnecttoeverythingLenovothroughasingle
account.UseyourLenovoIDforquickandsimpleauthenticationandthen
enjoythevariousservicesprovidedbyLenovo.Suchservicesincludeonline
shopping,appdownload,personalizeddevicesupport,specialpromotional
offers,Lenovoforums,andsoon.

TheLenovoPowerENGAGEprogramprovidespowermanagementfunction.

(Windows7)

LenovoSolutionCenter

(Windows7)

LenovoThinkVantageT ools

(Windows7)

RecoveryMedia

(Windows7)

SystemUpdate

(Windows7)

42P320HardwareMaintenanceManual

TheLenovoSolutionCenterprogramenablesyoutotroubleshootand
resolvecomputerproblems.Itcombinesdiagnostictests,systeminformation
collection,securitystatus,andsupportinformation,alongwithhintsandtips
formaximumsystemperformance.

TheLenovoThinkVantageToolsprogramprovideseasyaccesstovarious
toolstohelpyourworkmoreeasilyandsecurely.

TheRecoveryMediaprogramenablesyoutorestorethecontentsofthehard
diskdrivetothefactory-defaultsettings.

TheSystemUpdateprogramprovidesregularaccesstothesystemupdates
foryourcomputer,suchasdevicedriverupdates,softwareupdates,and
BIOSupdates.TheprogramgathersinformationfromtheLenovoHelp
Centeraboutnewupdatesforyourcomputer,andthensortsanddisplays
theupdatesfordownloadandinstallation.Youhavecompletecontrolof
whichupdatestodownloadandinstall.

Chapter3.Usingyourcomputer

Thischapterprovidesinformationtohelpyouusethevariousfeaturesprovidedbyyourcomputer.

Registeringyourcomputer

WhenyouregisteryourcomputerwithLenovo,youenterrequiredinformationintoaLenovodatabase.The
informationenablesLenovotocontactyouwhenthereisarecallorothersevereproblemandprovide
quickerservicewhenyoucallLenovoforhelp.Inaddition,somelocationsofferextendedprivilegesand
servicestoregisteredusers.

ToregisteryourcomputerwithLenovo,gotohttp://www.lenovo.com/registerandfollowtheinstructionson
thescreen.

Settingthecomputervolume

Tosetthecomputervolume,dothefollowing:

1.ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.

Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe
notificationarea.SeetheWindowshelpsystem.

2.Followtheinstructionsonthescreenandthehovertexttoadjustthevolume,mutethespeaker,or
unmutethespeaker.

Usingadisc

Thissectionprovidesinstructionsonhowtouseadiscandtheopticaldrive.

Guidelinesaboutusingtheopticaldrive

Whenusingtheopticaldrive,followtheseguidelines:

•Donotplacethecomputerinalocationwherethedriveisexposedtoanyofthefollowingconditions:
–Hightemperature

–Highhumidity
–Excessivedust
–Excessivevibrationorsuddenshock
–Aninclinedsurface
–Directsunlight

•Donotinsertanyobjectotherthanadiscintothedrive.

•Donotinsertdamageddiscsintothedrive.Warped,scratched,ordirtydiscscandamagethedrive.

•Beforemovingthecomputer,removethediscfromthedrive.

Handlingandstoringadisc

Whenhandlingandstoringadisc,followtheseguidelines:

•Holdthediscbyitsedges.Donottouchthesurfaceofthesidethatisnotlabeled.

©CopyrightLenovo2017

43

•T oremovedustorfingerprints,wipethediscwithaclean,softclothfromthecentertotheoutside.Wiping
thediscinacirculardirectionmightcauselossofdata.

•Donotwriteorstickpaperonthedisc.

•Donotscratchormarkthedisc.

•Donotplaceorstorethediscindirectsunlight.

•Donotusebenzene,thinners,orothercleanerstocleanthedisc.

•Donotdroporbendthedisc.

Playingandremovingadisc

Toplayadisc,dothefollowing:

1.Withthecomputeron,presstheeject/closebuttononthefrontoftheopticaldrive.Thetrayslides
outofthedrive.

2.Insertadiscintothetray.Someopticaldrivehasasnaphubinthecenterofthetray.Ifyourdrivehasa
snaphub,supportthetraywithonehandandthenpushthecenterofthediscuntilitsnapsintoplace.

3.Presstheeject/closebuttonagainorgentlypushthetrayforwardtoclosethetray.Thediscplayer
programstartsautomatically.Formoreinformation,refertothehelpsystemofthediscplayerprogram.

Toremoveadiscfromtheopticaldrive,dothefollowing:

1.Withthecomputeron,presstheeject/closebuttononthefrontoftheopticaldrive.Thetrayslides
outofthedrive.

2.Carefullyremovethediscfromthetray.

3.Presstheeject/closebuttonagainorgentlypushthetrayforwardtoclosethetray.

Note:Ifthetraydoesnotslideoutofthedrivewhenyoupresstheeject/closebutton,turnoffyourcomputer.
Then,insertastraightenedpaperclipintotheemergency-ejectholeadjacenttotheeject/closebutton.
Usetheemergencyejectonlyinanemergency.

Recordingadisc

Ifyouropticaldrivesupportsrecording,youcanrecordadisc.

RecordingadiscusingWindowstools

TorecordadiscusingWindowstools,dooneofthefollowing:

•BurnadiscusingtheAutoPlaywindow.

1.Ensurethatthediscisplayedautomatically.
a.ClicktheStartbuttontoopentheStartmenu.
b.DependingonyourWindowsversion,dooneofthefollowing:

–ForWindows7:ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,and

thenclickAutoPlay.

–ForWindows10:ClickSettings➙Devices➙AutoPlay.

c.SelectorturnonUseAutoPlayforallmediaanddevices.

2.Insertarecordablediscintotheopticaldrivethatsupportsrecording.TheAutoPlaywindowopens.

3.Followtheinstructionsonthescreen.

•BurnadiscusingWindowsMedia

1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.

2.OpenWindowsMediaPlayer.See“Accessingaprogramonyourcomputer”onpage41.

®

Player.

44P320HardwareMaintenanceManual

3.Followtheinstructionsonthescreen.

•BurnadiscfromanISOfile.

1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.

2.Double-clicktheISOfile.

3.Followtheinstructionsonthescreen.

Recordingadiscusingpreinstalledprograms

Torecordadiscusingpreinstalledprograms,dothefollowing:

1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.

2.OpenthePowerDVDCreate,PowerProducer,orPower2Goprogram.See“Accessingaprogramon
yourcomputer”onpage41

3.Followtheinstructionsonthescreen.

.

Connectingtoanetwork

Thissectionprovidesinstructionsonhowtoconnecttoanetwork.

ConnectingtoanEthernetLAN

YoucanconnectyourcomputertoanEthernetLANbyconnectinganEthernetcabletotheEthernet
connector.

DANGER

Toavoidtheriskofelectricalshock,donotconnectthetelephonecabletotheEthernetconnector.

ConnectingtoawirelessLAN

YoucanconnectyourcomputertoawirelessLANwithouttheuseofanEthernetcablebutbymeansof
radiowavesonly.

Note:ThewirelessLANfeatureisavailableonlyonsomemodels.

Toestablishawireless-LANconnection,dothefollowing:

1.EnsurethatawirelessLANisavailableandthewirelessLANfeatureonyourcomputerisworking.

2.Clickthewireless-network-connection-statusiconintheWindowsnotificationareatodisplayavailable
wirelessnetworks.

Note:Ifthewireless-network-connection-statusiconisnotdisplayedintheWindowsnotificationarea,
addtheicontothenotificationarea.SeetheWindowshelpsystem.

3.ClickawirelessLAN,andthenclickConnecttoconnectyourcomputertoit.Providerequired
informationifneeded.

ConnectingtoaBluetooth-enableddevice

Bluetoothisashort-rangewirelesscommunicationstechnology.UseBluetoothtoestablishawireless
connectionbetweenyourcomputerandanotherBluetooth-enableddevicewithinadistanceofabout10
m(32.8ft).

Note:TheBluetoothfeatureisavailableonlyonsomemodels.

ToconnecttoaBluetooth-enableddevice,dothefollowing:

Chapter3.Usingyourcomputer45

1.T urnontheBluetoothfeatureofyourcomputer.EnsurethattheBluetooth-enableddeviceislocated
withinadistanceofabout10m(32.8ft)fromyourcomputer.

2.ClicktheBluetoothiconintheWindowsnotificationareaonthetaskbar.Then,clickAddaDeviceand
followtheinstructionsonthescreen.

Note:IftheBluetoothiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe
notificationarea.SeetheWindowshelpsystem.

46P320HardwareMaintenanceManual

Chapter4.Youandyourcomputer

Thischapterprovidesinformationaboutaccessibility,ergonomic,andcleaningandmaintenance.

Arrangingyourworkspace

Arrangeyourworkspacetosuityourneedsandthekindofworkyoudo.Thissectionprovidesinformation
aboutthefactorsthataffectthewayyouarrangeyourworkspace.

Glareandlighting

Positionthemonitortominimizeglareandreflectionsfromoverheadlights,windows,andotherlightsources.
Reflectedlightfromshinysurfacescancauseannoyingreflectionsonyourscreen.Whenpossible,place
themonitoratrightanglestowindowsandotherlightsources.Ifnecessary,reduceoverheadlighting
byturningofflightsorusinglowerwattagebulbs.Ifyouinstallthemonitornearawindow,usecurtains
orblindstoblockthesunlight.Youcanadjustthebrightnessandcontrastcontrolsonthemonitorasthe
roomlightingchangesthroughouttheday.

Whereitisimpossibletoavoidreflectionsortoadjustthelighting,anantiglarefilterplacedoverthescreen
mightbehelpful.However,thesefiltersmightaffecttheclarityoftheimageonthescreen;trythemonlyafter
youhaveexhaustedothermethodsofreducingglare.

Aircirculation

Yourcomputerproducesheat.Thecomputerhasafanthatpullsinfreshairandforcesouthotairthrough
theairvents.Blockingtheairventscancauseoverheating,whichmightresultinamalfunctionordamage.
Positionthecomputersothatnothingblockstheairvents;usually,51mm(2inches)ofairspaceissufficient.
Ensurethattheventedairisnotblowingonpeople.

Electricaloutletlocationsandcablelengths

Thefollowingfactorsmightdeterminethefinalplacementofyourcomputer:

•Locationsofelectricaloutlets

•Lengthofpowercordsorpoweradapters

•Lengthofthecablesthatareconnectedtootherdevices

Formoreinformationaboutpowercordsorpoweradapters,see“Powercordsandpoweradapters”on
page1.

Comfort

Althoughnosingleworkingpositionisidealforeveryone,hereareafewguidelinestohelpyoufindaposition
thatsuitsyoubest.Thefollowingfiguresetsanexampleforyourreference.

©CopyrightLenovo2017

47

•Screenposition:Keepthescreenatacomfortableviewingdistance,usually51–61cm(20–24inches).
Then,adjustthescreensothatthetopofthescreenisatorslightlybeloweyelevelandyoucanviewit
withouttwistingyourbody.

•Chairposition:Useachairthatgivesyougoodbacksupportandseatheightadjustment.Usechair
adjustmentstobestsuityourdesiredposture.

•Headposition:Keepyourheadandneckinacomfortableandneutral(verticalorupright)position.

•Armandhandpositions:Keepyourforearms,wrists,andhandsinarelaxedandneutral(horizontal)
position.Typewithasofttouchwithoutpoundingthekeys.

•Legposition:Keepyourthighsparalleltothefloorandyourfeetflatonthefloororonafootrest.

Makeminormodificationsinyourworkingposturetodetertheonsetofdiscomfortcausedbylongperiods
ofworkinginthesameposition.Frequentshortbreaksfromyourworkalsohelptopreventminordiscomfort
associatedwithyourworkingposture.

Accessibilityinformation

Lenovoiscommittedtoprovidinguserswhohavehearing,vision,andmobilitylimitationswithgreater
accesstoinformationandtechnology.Thissectionprovidesinformationaboutthewaystheseuserscanget
themostoutoftheircomputerexperience.Youalsocangetthemostup-to-dateaccessibilityinformation
fromthefollowingWebsite:
http://www.lenovo.com/accessibility

Keyboardshortcuts

Thefollowingtablecontainskeyboardshortcutsthatcanhelpmakeyourcomputereasiertouse.

Note:Dependingonyourkeyboard,someofthefollowingkeyboardshortcutsmightnotbeavailable.

KeyboardshortcutFunction

Windowslogokey+U

RightShiftforeightseconds
ShiftfivetimesTurnonorturnoffStickyKeys
NumLockforfivesecondsTurnonorturnoffToggleKeys
LeftAlt+LeftShift+NumLock
LeftAlt+LeftShift+PrtScn(orPrtSc)TurnonorturnoffHighContrast

OpenEaseofAccessCenter
TurnonorturnoffFilterKeys

TurnonorturnoffMouseKeys

Formoreinformation,gotohttp://windows.microsoft.com/,andthenperformasearchusinganyofthe
followingkeywords:keyboardshortcuts,keycombinations,andshortcutkeys.

48P320HardwareMaintenanceManual

EaseofAccessCenter

EaseofAccessCenterontheWindowsoperatingsystemenablesuserstoconfiguretheircomputersto
suittheirphysicalandcognitiveneeds.

TouseEaseofAccessCenter,dothefollowing:

1.ClicktheStartbuttontoopentheStartmenu.

2.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthen
clickEaseofAccessCenter.

•ForWindows10:ClickSettings➙EaseofAccess.

3.Choosetheappropriatetoolbyfollowingtheinstructionsonthescreen.

EaseofAccessCentermainlyincludesthefollowingtools:

•Magnifier
Magnifierisausefulutilitythatenlargestheentirescreenorpartofthescreensothatyoucansee

theitemsbetter.

•Narrator
Narratorisascreenreaderthatreadsaloudwhatisdisplayedonthescreenanddescribeseventssuchas

errormessages.

•On-ScreenKeyboard
Toinputdataintoyourcomputerusingamouse,joystick,orotherpointingdevicesinsteadofaphysical

keyboard,youcanuseOn-ScreenKeyboard.

•HighContrast
HighContrastisafeaturethatheightensthecolorcontrastofsometextandimagesonyourscreen.Asa

result,thoseitemsaremoredistinctandeasiertoidentify.

•Personalizedkeyboard
Adjustkeyboardsettingstomakeyourkeyboardeasiertouse.Forexample,youcanuseyourkeyboard

tocontrolthepointerandtypecertainkeycombinationseasier.

•Personalizedmouse
Adjustmousesettingstomakeyourmouseeasiertouse.Forexample,youcanchangethepointer

appearanceandmakeiteasiertomanagewindowswiththemouse.

SpeechRecognition

SpeechRecognitionenablesyoutocontrolyourcomputerbyvoice.

Usingonlyyourvoice,youcanstartprograms,openmenus,clickobjectsonthescreen,dictatetextinto
documents,andwriteandsende-mails.Everythingyoudowiththekeyboardandmousecanbedonewith
onlyyourvoice.

TouseSpeechRecognition,dothefollowing:

1.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClicktheStartbuttontoopentheStartmenu.

•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthenclickSpeech
Recognition.

3.Followtheinstructionsonthescreen.

Chapter4.Youandyourcomputer49

Screen-readertechnologies

Screen-readertechnologiesareprimarilyfocusedonsoftwareprograminterfaces,helpinformationsystems,
andvariousonlinedocuments.Foradditionalinformationaboutscreenreaders,seethefollowing:

•UsingPDFswithscreenreaders:
http://www.adobe.com/accessibility.html?promoid=DJGVE

•UsingtheJAWSscreenreader:
http://www.freedomscientific.com/jaws-hq.asp

•UsingtheNVDAscreenreader:
http://www.nvaccess.org/

Screenresolution

Youcanmakethetextandimagesonyourscreeneasiertoreadbyadjustingthescreenresolutionofyour
computer.

Toadjustthescreenresolution,dothefollowing:

1.Right-clickablankareaonthedesktop.

2.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClickScreenresolution.

•ForWindows10:ClickDisplaysettings.OntheDisplaytab,clickAdvanceddisplaysettings.

3.Followtheinstructionsonthescreen.

Note:Settingtheresolutiontoolowmightpreventsomeitemsfromfittingonthescreen.

Customizableitemsize

Youcanmaketheitemsonyourscreeneasiertoreadbychangingtheitemsize.

•T ochangetheitemsizetemporarily,usetheMagnifiertoolinEaseofAccessCenter.

•T ochangetheitemsizepermanently,dothefollowing:
–Changethesizeofalltheitemsonyourscreen.

1.Right-clickablankareaonthedesktop.

2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickScreenresolution➙Maketextandotheritemslargerorsmaller.

–ForWindows10:ClickDisplaysettings.

3.Changetheitemsizebyfollowingtheinstructionsonthescreen.

4.ClickApply.Thischangewilltakeeffectthenexttimeyoulogintotheoperatingsystem.

–ChangethesizeoftheitemsonaWebpage.

PressandholdCtrl,andthenpresstheplus-signkey(+)toenlargeortheminus-signkey(-)to
reducethetextsize.

–Changethesizeoftheitemsonthedesktoporawindow.

Note:Thisfunctionmightnotworkonsomewindows.
Ifyourmousehasawheel,pressandholdCtrl,andthenscrollthewheeltochangetheitemsize.

Industry-standardconnectors

Yourcomputerprovidesindustry-standardconnectorsthatenableyoutoconnectassistivedevices.

50P320HardwareMaintenanceManual

Formoreinformationaboutthelocationandfunctionofeachconnector,see“Hardwarelocations”on
page27

TTY/TDDconversionmodem

Yourcomputersupportstheuseofatexttelephone(TTY)orthetelecommunicationsdeviceforthedeaf
(TDD)conversionmodem.ThemodemmustbeconnectedbetweenyourcomputerandaTTY/TDD
telephone.Then,youcantypeamessageonyourcomputerandsendittothetelephone.

Documentationinaccessibleformats

Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFfilesor
HyperTextMarkupLanguage(HTML)files.Lenovoelectronicdocumentationisdevelopedtoensure
thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe
documentationalsoincludesadequatealternativetextsothatvisuallyimpaireduserscanunderstandthe
imagewhentheyuseascreenreader.

.

Cleaningyourcomputer

CAUTION:
Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnected
tothecomputer.

Itisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-free
operation.Useonlymildcleaningsolutionsandadampclothtocleanthepaintedsurfacesofthecomputer.

Dustbuildupcompoundsproblemsassociatedwithglare,soremembertocleanthescreenperiodically.
Wipethescreensurfacegentlywithasoft,drycloth,orblowonthescreentoremovegritandotherloose
particles.Dependingonthetypeofthescreen,moistenasoft,lint-freeclothwithanLCDcleanerorliquid
glasscleanerandthenwipethescreensurface.

Maintenance

Withappropriatecareandmaintenance,yourcomputerwillserveyoureliably.Thissectionprovides
instructionsonhowtomaintainyourcomputersothatitcankeepworkinginbettercondition.

Basicmaintenancetips

Herearesomebasicpointsaboutkeepingyourcomputerfunctioningproperly:

•Keepyourcomputerinaclean,dryenvironment.Ensurethatthecomputerrestsonaflat,steadysurface.

•Donotcoveranyofairvents.Theseairventsprovideairflowtokeepyourcomputerfromoverheating.

•Keepfoodanddrinksawayfromallpartsofyourcomputer.Foodparticlesandspillsmightmakethe
keyboardandmousestickandunusable.

•Donotgetthepowerswitchesorothercontrolswet.Moisturecandamagethesepartsandcausean
electricalhazard.

•Alwaysdisconnectapowercordbygraspingthepluginsteadofthecord.

Goodmaintenancepractices

Byperformingafewgoodmaintenancepractices,youcanmaintaingoodcomputerperformance,protect
yourdata,andbepreparedincaseofacomputerfailure.

•Emptyyourrecyclebinonaregularbasis.

Chapter4.Youandyourcomputer51

•Usethediskdefragmentationordiskoptimizationfeatureofyouroperatingsystemoccasionallyto
preventperformanceproblemscausedbyanexcessivenumberoffragmentedfiles.

•CleanoutyourInbox,SentItems,andDeletedItemsfoldersinyoure-mailapplicationonaregularbasis.

•Backupcriticaldataregularlyonremovablemediamemory,suchasdiscsandUSBstoragedevices,
andstoretheremovablemediainasafelocation.Thefrequencyofmakingbackupcopiesdependson
howcriticalthedataistoyouoryourbusiness.

•Backupyourdataonthestoragedriveregularly.See“Recoveryinformation”onpage80

•Keepyourcomputersoftware,devicedrivers,andoperatingsystemup-to-date.See“Keepingyour
computercurrent”onpage52.

•Keepalogbook.Entriesmightincludemajorsoftwareorhardwarechanges,device-driverupdates,
intermittentproblemsandwhatyoudidtoresolvethem,andotherissuesyoumighthaveexperienced.
Thecauseofaproblemmightbechangeinhardware,changeinsoftware,oranyotheractionsthatmight
havetakenplace.AlogbookcanhelpyouoraLenovotechniciandeterminesthecauseofaproblem.

•CreateProductRecoverydiscs.See“Recoveryinformation”onpage80formoreinformationaboutusing
ProductRecoverydiscstorestoretheharddiskdrivetothefactory-defaultsettings.

.

Keepingyourcomputercurrent

Inmostcases,itisagoodpracticetohavethemostup-to-dateoperatingsystemupdatepatches,software
programs,anddevicedrivers.Thissectionprovidesinstructionsonhowtogetthelatestupdatesforyour
computer.

Gettingthelatestsystemupdates

Togetthelatestsystemupdatesforyourcomputer,ensurethatyourcomputerisconnectedtotheInternet
anddooneofthefollowing:

•UsethecorrespondingLenovoprogramtogetthesystemupdates,suchasdevicedriverupdates,
softwareupdates,andBIOSupdates:

–ForWindows7:UsetheSystemUpdateprogram.
–ForWindows10:UsetheLenovoCompanionprogram.
ToopentheSystemUpdateorLenovoCompanionprogram,see“Accessingaprogramonyourcomputer”

onpage41.Formoreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.

•UseWindowsUpdatetogetthesystemupdates,suchassecurityfixes,newversionsofWindows
components,anddevicedriverupdates.

1.ClicktheStartbuttontoopentheStartmenu.

2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,and

thenclickWindowsUpdate.

–ForWindows10:ClickSettings➙Update&security➙WindowsUpdate.

3.Followtheinstructionsonthescreen.

Note:ThedevicedriversprovidedbyWindowsUpdatemightnotbetestedbyLenovo.Itis
recommendedthatyougetdevicedriversbyusingLenovoprogramsorfromtheLenovoWebsiteat
http://www.lenovo.com/support.

Gettingthelatestsystemupdates

Togetthelatestsystemupdatesforyourcomputer,ensurethatyourcomputerisconnectedtotheInternet
anddooneofthefollowing:

52P320HardwareMaintenanceManual

•UsethecorrespondingLenovoprogramtogetthesystemupdates,suchasdevicedriverupdates,
softwareupdates,andBIOSupdates:

–ForWindows7:UsetheSystemUpdateprogram.
–ForWindows10:UsetheLenovoCompanionprogram.
ToopentheSystemUpdateorLenovoCompanionprogram,see“Accessingaprogramonyourcomputer”

onpage41

•UseWindowsUpdatetogetthesystemupdates,suchassecurityfixes,newversionsofWindows
components,anddevicedriverupdates.

1.ClicktheStartbuttontoopentheStartmenu.

2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,and

–ForWindows10:ClickSettings➙Update&security➙WindowsUpdate.

3.Followtheinstructionsonthescreen.

Note:ThedevicedriversprovidedbyWindowsUpdatemightnotbetestedbyLenovo.Itis
recommendedthatyougetdevicedriversbyusingLenovoprogramsorfromtheLenovoWebsiteat
http://www.lenovo.com/support.

.Formoreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.

thenclickWindowsUpdate.

Movingyourcomputer

Beforemovingyourcomputer,takethefollowingprecautions:

1.Backupyourdataonthestoragedrive.See“Goodmaintenancepractices”onpage51.

2.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.

3.Ifyousavedtheoriginalshippingcartonsandpackingmaterials,usethemtopacktheunits.Ifyouare
usingdifferentcartons,cushiontheunitstoavoiddamage.

Movingyourcomputertoanothercountryorregion

Whenyoumoveyourcomputertoanothercountryorregion,youmusttakelocalelectricalstandardsinto
consideration.Ifthelocalelectricaloutletstyleisdifferentfromthetypeyouareusing,useeitheranelectrical
plugadapteroranewpowercord.Topurchasesuchitems,contacttheLenovoCustomerSupportCenter.
ForalistofLenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.Ifyoucannot
findthesupporttelephonenumberforyourcountryorregion,contactyourLenovoreseller.

Chapter4.Youandyourcomputer53

54P320HardwareMaintenanceManual

Chapter5.Security

Thischaptercontainsthefollowingtopics:

•“Lockingyourcomputer”onpage55

•“ViewingandchangingsecuritysettingsintheSetupUtilityprogram”onpage57

•“UsingpasswordsandWindowsaccounts”onpage57

•“Usingfingerprintauthentication”onpage58

•“Usingthecoverpresenceswitch”onpage58

•“Usingfirewalls”onpage59

•“Protectingdataagainstviruses”onpage59

•“ComputraceAgentsoftwareembeddedinfirmware”onpage59

•“TrustedPlatformModule(TPM)”onpage59

Lockingyourcomputer

Thissectionprovidesinstructionsonhowtolockyourcomputerwiththelockingdevicestokeepyour
computersafe.

Attachingapadlock

Lockingthecomputercoverhelpspreventunauthorizedpeoplefromgainingaccesstotheinsideofyour
computer.Yourcomputercomeswithapadlockloopsothatthecomputercovercannotberemoved
whenapadlockisinstalled.

Figure8.Installingapadlock

©CopyrightLenovo2017

55

AttachingaKensington-stylecablelock

YoucanuseaKensington-stylecablelocktosecureyourcomputertoadesk,table,orothernon-permanent
fixture.Thecablelockattachestothesecurity-lockslotattherearofyourcomputer.Dependingonthetype
selected,thecablelockcanbeoperatedwithakeyorcombination.Thecablelockalsolocksthebuttons
usedtoopenthecomputercover.Thisisthesametypeoflockusedwithmanynotebookcomputers.Y ou
canordersuchacablelockdirectlyfromLenovobysearchingforKensingtonat:
http://www.lenovo.com/support

Figure9.Kensington-stylecablelock

56P320HardwareMaintenanceManual

Attachingacablelock

Acablelockcanbeusedtosecuredevices,suchasthekeyboardandthemouse,bylockingthedevice
cablestoyourcomputer.Thecablelockattachestothecable-lockslotsontherearofyourcomputer.

Toattachacablelock,dothefollowing:

1.Inserttheclip1intothecable-lockslot4.

2.Pullthecablesyouwanttolockthroughthedentsinthecablelock.

3.Presstheclip2intothecable-lockslot3untilitsnapsintoposition.

Figure10.Installingacablelock

ViewingandchangingsecuritysettingsintheSetupUtilityprogram

ToviewandchangesecuritysettingsintheSetupUtilityprogram,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.

2.SelectSecurity.

3.Followtheinstructionsontherightsideofthescreentoviewandchangesecuritysettings.Youcan
referto“UsingtheSetupUtilityprogram”onpage61togetbasicinformationaboutsomemajor
securitysettings.

4.T osavesettingsandexittheSetupUtilityprogram,pressF10orFn+F10(dependingonthekeyboard).
Then,selectYesinthewindowdisplayed,andpressEnter.

UsingpasswordsandWindowsaccounts

YoucanuseBIOSpasswordsandWindowsaccountstopreventunauthorizedaccesstoyourcomputerand
data.ToenabletheBIOSpasswordsandtheWindowsaccounts,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.

Chapter5.Security57

2.SelectSecurity.

3.Followtheinstructionsontherightsideofthescreentoviewandchangesecuritysettings.Youcan
referto“UsingtheSetupUtilityprogram”onpage61togetbasicinformationaboutsomemajor
securitysettings.

4.T osavesettingsandexittheSetupUtilityprogram,pressF10orFn+F10(dependingonthekeyboard),
selectY esinthewindowdisplayed,andpressEnter.

TousetheBIOSpasswordsortheWindowsaccounts,dothefollowing:

•T ouseBIOSpasswords,see“UsingBIOSpasswords”onpage64.

•T ouseWindowsaccounts,dothefollowing:

1.ClicktheStartbuttontoopentheStartmenu.

2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanel➙UserAccounts.

–ForWindows10:ClickSettings➙Accounts.

3.Followtheinstructionsonthescreen.

Usingthecoverpresenceswitch

Thecoverpresenceswitchpreventsyourcomputerfromloggingintotheoperatingsystemwhenthe
computercoverisnotproperlyinstalledorclosed.

Tousethecoverpresenceswitch,enablethecover-presence-switchconnectoronthesystemboard
first.Toachievethis,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.

2.SelectSecurity➙ChassisIntrusionDetectionandpressEnter.

3.SelectEnabledandpressEnter.

4.T osavesettingsandexittheSetupUtilityprogram,pressF10,selectYesinthewindowdisplayed,and
pressEnter.Thecover-presence-switchconnectoronthesystemboardisenabled.

Note:Forsomekeyboards,youmightneedtopressFn+F10toexittheSetupUtilityprogram.

Thecoverpresenceswitchstartsfunctioning.Iftheswitchdetectsthatthecomputercoverisnotcorrectly
installedorclosed,anerrormessageisdisplayedwhenyouturnonthecomputer.Tofixtheerrorand
logintotheoperatingsystem,dothefollowing:

1.Properlyinstallorcloseyourcomputercover.See“Removingandinstallinghardware”onpage92.

2.StartandthenexittheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61and
“ExitingtheSetupUtilityprogram”onpage66

.

Usingfingerprintauthentication

Ifyourkeyboardhasafingerprintreader,youcanusefingerprintauthenticationtoreplacepasswordsfor
simpleandsecureuseraccess.Tousefingerprintauthentication,firstenrollyourfingerprintsandassociate
themwithyourpasswords(suchasthepower-onpassword,harddiskpassword,andWindowspassword).
Usethefingerprintreaderandthefingerprintprogramtocompletethisprocedure.

Tousefingerprintauthentication,dooneofthefollowing:

58P320HardwareMaintenanceManual

•ForWindows7:UsetheFingerprintManagerProorThinkVantageFingerprintSoftwareprogramprovided
byLenovo.T oopentheprogram,see“Accessingaprogramonyourcomputer”onpage41
informationaboutusingtheprogram,refertothehelpsystemoftheprogram.

•ForWindows10:UsethefingerprinttoolprovidedbytheWindowsoperatingsystem.ClicktheStart
buttontoopentheStartmenu,andthenclickSettings➙Accounts➙Sign-inoptions.Followthe
instructionsonthescreen.

Tousethefingerprintreader,refertothedocumentationshippedwiththefingerprintkeyboardorlocatedon
theLenovoSupportWebsiteathttp://www.lenovo.com/support/keyboards.

.Formore

Usingfirewalls

Afirewallcanbehardware,software,oracombinationofbothdependingonthelevelofsecurityrequired.
Firewallsworkonasetofrulestodeterminewhichinboundandoutboundconnectionsareauthorized.If
yourcomputerispreinstalledwithafirewallprogram,ithelpsprotectagainstcomputerInternetsecurity
threats,unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.Formore
informationabouthowtousethefirewallprogram,refertothehelpsystemofyourfirewallprogram.

TouseWindowsFirewall,dothefollowing:

1.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClicktheStartbuttontoopentheStartmenu.

•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthenclickWindows
Firewall.

3.Followtheinstructionsonthescreen.

Protectingdataagainstviruses

Yourcomputerispreinstalledwithanantivirusprogramtohelpyouguardagainst,detect,andeliminate
viruses.

Lenovoprovidesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After
30days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.

Note:Virusdefinitionfilesmustbekeptup-to-datetoguardagainstnewviruses.

Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirus
software.

ComputraceAgentsoftwareembeddedinfirmware

TheComputraceAgentsoftwareisanITassetmanagementandcomputertheftrecoverysolution.The
softwaredetectsifchangeshavebeenmadeonthecomputer,suchashardware,software,orthecomputer
call-inlocation.YoumighthavetopurchaseasubscriptiontoactivatetheComputraceAgentsoftware.

TrustedPlatformModule(TPM)

TPMisasecurecryptoprocessorthatstorescryptographickeys,whichinturnprotectsinformationstored
inyourcomputer.

Chapter5.Security59

60P320HardwareMaintenanceManual

Chapter6.Advancedconfiguration

Thischaptercontainsthefollowingtopics:

•“UsingtheSetupUtilityprogram”onpage61

•“UpdatingandrecoveringtheBIOS”onpage66

•“ConfiguringRAID”onpage67

UsingtheSetupUtilityprogram

TheSetupUtilityprogramisusedtoviewandchangetheconfigurationsettingsofyourcomputer.This
sectionprovidesinformationaboutonlythemajorconfigurationsettingsavailableintheprogram.

Note:TheoperatingsystemsettingsmightoverrideanysimilarsettingsintheSetupUtilityprogram.

StartingtheSetupUtilityprogram

TostarttheSetupUtilityprogram,dothefollowing:

1.T urnonorrestartyourcomputer.

2.BeforeWindowsstartsup,repeatedlypressandreleaseF1orFn+F1(dependingonthekeyboard)until
theSetupUtilityprogramopens.IfaBIOSpasswordhasbeenset,theSetupUtilityprogramwill
notopenuntilyouenterthecorrectpassword.Formoreinformation,see“UsingBIOSpasswords”
onpage64

.

Toviewandchangetheconfigurationsettings,followtheinstructionsontherightsideofthescreen.The
keysusedtoperformvarioustasksaredisplayedatthebottomofthescreen.

Enablingordisablingadevice

Thissectionprovidesinformationabouthowtoenableordisableuseraccesstohardwaredevices(such
asUSBconnectorsorstoragedrives).

Toenableordisableadevice,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.

2.SelectDevices.

3.SelectthedeviceyouwanttoenableordisableandpressEnter.

4.SelectthedesiredsettingandpressEnter.

5.T osavesettingsandexittheSetupUtilityprogram,pressF10orFn+F10(dependingonthekeyboard).
Then,selectYesinthewindowdisplayed,andpressEnter.

Enablingordisablingtheautomaticpower-onofyourcomputer

TheAutomaticPowerOnitemintheSetupUtilityprogramprovidesvariousoptionsforyoutomakeyour
computerstartupautomatically.

ToenableordisabletheAutomaticPowerOnfeatures,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.

2.SelectPower➙AutomaticPowerOnandpressEnter.

3.SelectthefeatureyouwanttoenableordisableandpressEnter.

©CopyrightLenovo2017

61

4.SelectthedesiredsettingandpressEnter.

5.T osavesettingsandexittheSetupUtilityprogram,pressF10orFn+F10(dependingonthekeyboard).
Then,selectYesinthewindowdisplayed,andpressEnter.

EnablingordisablingtheErPLPScompliancemode

Lenovocomputersmeettheeco-designrequirementsoftheErPLot3regulation.Formoreinformation,goto:
http://www.lenovo.com/ecodeclaration

YoucanenabletheErPLPScompliancemodeintheSetupUtilityprogramtoreducetheconsumptionof
electricitywhenyourcomputerisofforinsleepmode.

ToenableordisabletheErPLPScompliancemode,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.

2.SelectPower➙EnhancedPowerSavingModeandpressEnter.

3.SelectEnabledorDisableddependingonyourneeds,andthenpressEnter.IfyouselectEnabled,you
alsoneedtodisabletheWakeonLANfeature.See“Enablingordisablingtheautomaticpower-onof
yourcomputer”onpage61

4.T osavesettingsandexittheSetupUtilityprogram,pressF10orFn+F10(dependingonthekeyboard).
Then,selectYesinthewindowdisplayed,andpressEnter.

WhentheErPLPScompliancemodeisenabled,youcanwakeupyourcomputerbydoingoneofthe
following:

.

•Pressthepowerbutton.

•EnabletheWakeUponAlarmfeaturetomakeyourcomputerwakeupatasettime.See“Enablingor
disablingtheautomaticpower-onofyourcomputer”onpage61

•EnabletheAfterPowerLossfeaturetomakeyourcomputerwakeupwhenthepowersupplyresumes
afterasuddenlossofelectricity.

ToenabletheAfterPowerLossfeature,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.

2.SelectPower➙AfterPowerLossandpressEnter.

3.SelectPowerOnandpressEnter.

4.T osavesettingsandexittheSetupUtilityprogram,pressF10orFn+F10(dependingonthe
keyboard).Then,selectYesinthewindowdisplayed,andpressEnter.

.

Switchingbetweenbetteracousticandbetterthermalperformance

YoucanadjusttheacousticandthermalperformanceofyourcomputerthroughtheICEPerformance
Modemenu.T wochoicesareavailable:

•BetterAcousticPerformance(defaultsetting):Thiscomputerworkswithlessnoiseatanormalthermal
level.

•BetterThermalPerformance:Thecomputerworksatabetterthermallevelwithnormalacoustic
performance.

Toswitchbetweenbetteracousticperformanceandbetterthermalperformance,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.

2.SelectPower➙IntelligentCoolingEngine(ICE)andpressEnter.

3.SelectICEPerformanceModeandpressEnter.

62P320HardwareMaintenanceManual

4.SelectBetterAcousticPerformanceorBetterThermalPerformanceasdesiredandpressEnter.

5.T osavesettingsandexittheSetupUtilityprogram,pressF10,selectY esinthewindowdisplayed,
andpressEnter.

Note:Forsomekeyboards,youmightneedtopressFn+F10toexittheSetupUtilityprogram.

Enablingordisablingthesystemtorecordthermalalertlogs

WhentheICEthermalalertfeatureisenabled,ifacriticalthermalsituationoccurs,analertlogiswritteninto
theWindowssystemlog.Thealertlogcanhelpyouidentifythermalproblems,suchasmalfunctioningfans,
abnormallyhightemperature,orpoorcoolingperformances.

Toenableordisablethesystemtorecordthermalalertlogs,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.

2.SelectPower➙IntelligentCoolingEngine(ICE)andpressEnter.

3.SelectICEThermalAlertandpressEnter.

4.SelectthedesiredsettingandpressEnter.

5.T osavesettingsandexittheSetupUtilityprogram,pressF10orFn+F10(dependingonthekeyboard).
Then,selectYesinthewindowdisplayed,andpressEnter.

Enablingordisablingtheconfigurationchangedetection

Withtheconfiguration-changedetectionenabled,ifthePOSTdetectsconfigurationchangesofsome
hardwaredevices(suchasstoragedrivesormemorymodules),anerrormessageisdisplayed.

Toenableordisabletheconfigurationchangedetection,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.

2.SelectSecurity➙ConfigurationChangeDetectionandpressEnter.

3.SelectthedesiredsettingandpressEnter.

4.T osavesettingsandexittheSetupUtilityprogram,pressF10orFn+F10(dependingonthekeyboard).
Then,selectYesinthewindowdisplayed,andpressEnter.

Tobypasstheerrormessageandlogintotheoperatingsystem,dooneofthefollowing:

•PressF2orFn+F2(dependingonthekeyboard).

•StartandthenexittheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61
“ExitingtheSetupUtilityprogram”onpage66

.

ChangingtheBIOSsettingsbeforeinstallinganewoperatingsystem

BIOSsettingsvarybyoperatingsystem.ChangetheBIOSsettingsbeforeinstallinganewoperatingsystem.

TochangetheBIOSsettings,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.

2.Fromthemaininterface,selectExit➙OSOptimizedDefaultandpressEnter.

3.Dependingontheoperatingsystemtobeinstalled,dooneofthefollowing:

•T oinstalltheWindows10(64-bit)operatingsystem,selectEnabledandpressEnter.

•T oinstallanoperatingsystemotherthanWindows10(64-bit),selectDisabledandpressEnter.

4.SelectYesinthewindowdisplayedandpressEntertoconfirmyourselection.

and

Chapter6.Advancedconfiguration63

5.T osavesettingsandexittheSetupUtilityprogram,pressF10orFn+F10(dependingonthekeyboard).
Then,selectYesinthewindowdisplayed,andpressEnter.

UsingBIOSpasswords

ByusingtheSetupUtilityprogram,youcansetpasswordstopreventunauthorizedaccesstoyourcomputer
anddata.

Youdonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimprovescomputer
security.Ifyoudecidetosetanypasswords,readthefollowingtopics.

Passwordtypes

ThefollowingtypesofpasswordsareavailableintheSetupUtilityprogram:

•Power-onpassword
Whenapower-onpasswordisset,youarepromptedtoenteravalidpasswordeachtimethecomputeris

turnedon.Thecomputercannotbeuseduntilthevalidpasswordisentered.

•Administratorpassword
Settinganadministratorpassworddetersunauthorizedusersfromchangingconfigurationsettings.Ifyou

areresponsibleformaintainingtheconfigurationsettingsofseveralcomputers,youmightwanttoset
anadministratorpassword.

Whenanadministratorpasswordisset,youarepromptedtoenteravalidpasswordeachtimeyou
trytoaccesstheSetupUtilityprogram.TheSetupUtilityprogramcannotbeaccesseduntilavalid
passwordisentered.

Ifboththepower-onpasswordandadministratorpasswordareset,youcanentereitherpassword.
However,youmustuseyouradministratorpasswordtochangeanyconfigurationsettings.

•Harddiskpassword
Settingaharddiskpasswordpreventsunauthorizedaccesstothedataontheinternalstoragedrive(such

asaharddiskdrive).Whenaharddiskpasswordisset,youarepromptedtoenteravalidpasswordeach
timeyoutrytoaccessthestoragedrive.

Notes:

–Evenifthestoragedriveisremovedfromonecomputerandinstalledinanother,thehard-disk

passwordisstillvalid.

–Iftheharddiskpasswordisforgotten,thereisnowaytoresetthepasswordorrecoverdatafrom

thestoragedrive.

Passwordconsiderations

Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Forsecurityreasons,it
isrecommendedtouseastrongpasswordthatcannotbeeasilycompromised.

Note:TheSetupUtilityprogrampasswordsarecase-sensitive.

Tosetastrongpassword,considerthefollowingguidelines:

•Haveatleasteightcharactersinlength

•Containatleastonealphabeticcharacterandonenumericcharacter

•Notbeyournameoryourusername

•Notbeacommonwordoracommonname

•Besignificantlydifferentfromyourpreviouspasswords

64P320HardwareMaintenanceManual

Setting,changing,anddeletingapassword

Toset,change,ordeleteapassword,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.

2.SelectSecurity.

3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,or
HardDiskPasswordandpressEnter.

4.Followtheinstructionsontherightsideofthescreentoset,change,ordeleteapassword.

Note:Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Formore
information,see“Passwordconsiderations”onpage64.

5.T osavesettingsandexittheSetupUtilityprogram,pressF10orFn+F10(dependingonthekeyboard).
Then,selectYesinthewindowdisplayed,andpressEnter.

Erasinglostorforgottenpasswords(clearingCMOS)

Thissectionprovidesinstructionsonhowtoeraselostorforgottenpasswords,suchasauserpassword.

Note:Theinstructionsinthissectiondonotapplytotheharddiskpassword.

Toerasealostorforgottenpassword,dothefollowing:

1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.

2.Removethecomputercover.See“Removingandinstallinghardware”onpage92.

3.LocatetheClearComplementaryMetalOxideSemiconductor(CMOS)/Recoveryjumperonthesystem
board.See“Partsonthesystemboard”onpage34.

4.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and
pin3).

5.Reinstallthecomputercoverandconnectthepowercord.See“Removingandinstallinghardware”
onpage92.

6.T urnonthecomputerandleaveitonforapproximately10seconds.Then,turnoffthecomputerby
holdingthepowerbuttonforapproximatelyfiveseconds.

7.Repeatstep1andstep2.

8.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).

9.Reinstallthecomputercoverandconnectthepowercord.

Selectingastartupdevice

Ifyourcomputerdoesnotstartupfromtheexpecteddevice,youcaneitherchangethestartupdevice
sequenceorselectatemporarystartupdevice.

Changingthestartupdevicesequencepermanently

Tochangethestartupdevicesequencepermanently,dothefollowing:

1.Dependingonthetypeofthestoragedevice,dooneofthefollowing:

•Ifthestoragedeviceisinternal,gotostep2.

•Ifthestoragedeviceisadisc,ensurethatyourcomputeristurnedon.Then,insertthediscinto

theopticaldrive.

•Ifthestoragedeviceisanexternaldeviceotherthanadisc,connectthestoragedevicetothe

computer.

Chapter6.Advancedconfiguration65

2.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.

3.SelectStartup.

4.Followtheinstructionsontherightsideofthescreentochangethestartupdevicesequence.

5.T osavesettingsandexittheSetupUtilityprogram,pressF10orFn+F10(dependingonthekeyboard).
Then,selectYesinthewindowdisplayed,andpressEnter.

Selectingatemporarystartupdevice

Note:Notalldiscsandstoragedrivesarebootable.

Toselectatemporarystartupdevice,dothefollowing:

1.Dependingonthetypeofthestoragedevice,dooneofthefollowing:

•Ifthestoragedeviceisinternal,gotostep2.

•Ifthestoragedeviceisadisc,ensurethatyourcomputeristurnedon.Then,insertthediscinto

theopticaldrive.

•Ifthestoragedeviceisanexternaldeviceotherthanadisc,connectthestoragedevicetothe

computer.

2.T urnonorrestartthecomputer.BeforeWindowsstartsup,repeatedlypressandreleaseF12orFn+F12
(dependingonthekeyboard)untilStartupDeviceMenuisdisplayed.

3.SelectthedesiredstoragedeviceandpressEnter.Thecomputerthenstartsupfromthedeviceyou
select.

Ifyouwanttoselectapermanentstartupdevice,selectEnterSetuponStartupDeviceMenuandpress
EntertostarttheSetupUtilityprogram.Formoreinformationabouthowtoselectapermanentstartup
device,see“Changingthestartupdevicesequencepermanently”onpage65.

ExitingtheSetupUtilityprogram

ToexittheSetupUtilityprogram,dooneofthefollowing:

•Ifyouwanttosavethenewsettings,pressF10orFn+F10(dependingonthekeyboardsettings).Then,
selectY esinthewindowdisplayedandpressEnter.

•Ifyoudonotwanttosavethenewsettings,selectExit➙DiscardChangesandExitandpressEnter.
Then,selectYesinthewindowdisplayedandpressEnter.

UpdatingandrecoveringtheBIOS

TheBIOSisthefirstprogramthatthecomputerrunswhenyouturnonthecomputer.TheBIOSinitializesthe
hardwarecomponentsandloadstheoperatingsystemandotherprograms.

UpdatingtheBIOS

Whenyouinstallanewprogram,hardwaredevice,ordevicedriver,youmightbeinformedtoupdate
theBIOS.YoucanupdatetheBIOSfromyouroperatingsystemoraflashupdatedisc(availableonly
onsomemodels).

ToupdatetheBIOS,dothefollowing:

1.Gotohttp://www.lenovo.com/support.

2.T oupdatetheBIOSfromyouroperatingsystem,downloadtheflashBIOSupdatedriveraccordingto
youroperatingsystemversion.ToupdatetheBIOSfromaflashupdatedisc,downloadtheISOimage
version(usedtocreateaflashupdatedisc).Then,downloadtheinstallationinstructionsfortheflash
BIOSupdatedriver.

66P320HardwareMaintenanceManual

3.PrinttheinstallationinstructionsyoudownloadandfollowtheinstructionstoupdatetheBIOS.

Note:IfyouwanttoupdatetheBIOSfromaflashupdatedisc,theinstallationinstructionsmightnot
providetheinstructionsonhowtorecordtheupdatedisc.See“Recordingadisc”onpage44

RecoveringfromaBIOSupdatefailure

TorecoverfromaBIOSupdatefailure,dothefollowing:

1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.

2.Removethecomputercover.See“Removingandinstallinghardware”onpage92.

3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Hardwarelocations”onpage27.

4.RemoveanypartsandcablesthatimpedeyouraccesstotheClearCMOS/Recoveryjumper.

5.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and
pin3).

6.Reinstallthepartsandcablesthatwereremoved.

7.Reinstallthecomputercoverandreconnectanycablesthatweredisconnected.See“Removingand
installinghardware”onpage92.

8.T urnonthecomputerandinserttheBIOSupdatediscintotheopticaldrive.Waitafewminutes.The
recoveryprocessbegins.Aftertherecoveryprocessiscompleted,yourcomputerwillshutdown
automatically.

.

Note:Ifthecomputerdoesnotstartupfromthedisc,selectthediscasthestartupdevice.See
“Selectingatemporarystartupdevice”onpage66.

9.Repeatsteps1–4.

10.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).

11.Repeatstep6andstep7.Then,turnonyourcomputer.

BIOSlevels

AnincorrectlevelofBIOScancausefalseerrorsandunnecessaryFRUreplacement.Usethefollowing
informationtodeterminethecurrentlyinstalledBIOSlevel,thelatestBIOSlevelavailable,andwhereto
obtainthelatestBIOSlevel.

•T odeterminethecurrentLevelofBIOS:
StarttheSetupUtilityandviewtheBIOSRevisionlevelontheMainpage.

•SourcesforobtainingthelatestlevelBIOSavailable
–LenovosupportWebsite:http://www.lenovo.com/support/
–LenovoCustomerSupportCenter
–Levels1and2Support

ToupdatetheBIOS,see“UpdatingandrecoveringtheBIOS”onpage66.

Note:BIOSsettingsvarybyoperatingsystem.ChangetheBIOSsettingsbeforeinstallinganewoperating
system.See“ChangingtheBIOSsettingsbeforeinstallinganewoperatingsystem”onpage63

.

ConfiguringRAID

ThischapterprovidesinformationabouthowtoconfigureRedundantArrayofIndependentDisks(RAID)
foryourcomputer.

Chapter6.Advancedconfiguration67

Note:TheinformationaboutconfiguringRAIDinthischapterisapplicableonlyforaWindowsenvironment.
ForinformationaboutconfiguringRAIDinaLinux

®

environment,contactyourLinuxsoftwareprovider.

RAIDLevel

YourcomputermusthavetheminimumnumberofSATAharddiskdrivesinstalledforthesupportedlevelof
RAIDbelow:

•RAIDLevel0–Stripeddiskarray
–T woharddiskdrivesminimum

–Betterperformancewithoutfaulttolerance

•RAIDLevel1–Mirroreddiskarray
–T woharddiskdrivesminimum

–Improvedreadperformanceand100%redundancy

Toinstallasecondaryharddiskdrive,referto“Secondaryharddiskdrive”onpage149.

ConfiguringthesystemBIOStoenableSATARAIDfunctionality

ThissectiondescribeshowtoconfigurethesystemBIOStoenableSATARAIDfunctionality.

Note:Usethearrowkeysonthekeyboardtomakeselections.

ToenableSATARAIDfunctionality,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.

2.SelectDevices➙ATADriveSetup.

3.SelectConfigureSA TAasandpressEnter.

4.SelectRAIDandpressEnter.

5.PressF10orFn+F10(dependingonthekeyboard)tosavethenewsettingsandexittheSetupUtility
program.

CreatingRAIDvolumes

TocreateRAIDvolumes,dothefollowing:

1.PressCtrl+IwhenpromptedtoentertheIntelMatrixStorageManageroptionROMconfigurationutility
duringthecomputerstartup.

2.UsetheupanddownarrowkeystoselectCreateRAIDVolumeandpressEnter.

3.T ypeaproperRAIDVolumenameintheNamefieldandpressTab.

4.UsethearrowkeystoselectaRAIDlevelintheRAIDLevelfieldandpressTab.

5.Ifappropriate,usethearrowkeystoselectaStripeSizeintheStripeSizefieldandpressTab.

6.T ypeavolumesizeintheCapacityfieldandpressT ab.

7.PressEntertoinitiatevolumecreation.

8.Whenprompted,pressYtoacceptthewarningmessageandcreatethevolume.

9.Returntostep2tocreateadditionalRAIDvolumes,orselectExitandpressEnter.

10.PressYwhenpromptedtoconfirmtheexit.

DeletingRAIDvolumes

TodeleteRAIDvolumes,dothefollowing:

68P320HardwareMaintenanceManual

1.PressCtrl+IwhenpromptedtoentertheIntelMatrixStorageManageroptionROMconfigurationutility
duringthecomputerstartup.

2.UsetheupanddownarrowkeystoselectDeleteRAIDVolumeandpressEnter.

3.UsethearrowkeystoselecttheRAIDvolumetobedeletedandpressDelete.

4.Whenprompted,pressYtoconfirmthedeletionoftheselectedRAIDvolume.DeletingaRAIDvolume
willresettheharddiskdrivestonon-RAID.

5.AfterdeletingaRAIDvolume,youcan:

•Returntostep2todeleteadditionalRAIDvolumes.

•See“CreatingRAIDvolumes”onpage68

•UsetheupanddownarrowkeystoselectExitandpressEnter.

forRAIDvolumecreation.

Resettingdiskstonon-RAID

Toresetyourharddiskdrivestonon-RAID,dothefollowing:

1.PressCtrl+IwhenpromptedtoentertheIntelMatrixStorageManageroptionROMconfigurationutility
duringthecomputerstartup.

2.UsetheupanddownarrowkeystoselectResetDiskstoNon-RAIDandpressEnter.

3.Usethearrowkeysandthespacekeytomarkindividualphysicalharddiskdrivestobereset,andthen
pressEntertocompletetheselection.

4.Whenprompted,pressYtoconfirmtheresetaction.

5.Afterresettingyourharddiskdrivestonon-RAID,youcan:

•See“DeletingRAIDvolumes”onpage68forRAIDvolumedeletion.

•See“CreatingRAIDvolumes”onpage68forRAIDvolumecreation.

•UsetheupanddownarrowkeystoselectExitandpressEnter.

Chapter6.Advancedconfiguration69

70P320HardwareMaintenanceManual

Chapter7.Troubleshooting,diagnostics,andrecovery

Thischapterprovidessolutionstoresolveyourcomputerproblems.Followthestepsinthebasicprocedure
forresolvingcomputerproblems,whichhelpsyoumakegooduseofthetroubleshooting,diagnostics,
andrecoveryinformation.

•“Basicprocedureforresolvingcomputerproblems”onpage71

•“Troubleshooting”onpage71

•“Diagnosingproblems”onpage79

•“Recoveryinformation”onpage80

Basicprocedureforresolvingcomputerproblems

Itisrecommendedthatyouusethefollowingproceduretoresolvecomputerproblemsyouareexperiencing:

1.Ensurethat:
a.Thecablesforallconnecteddevicesareconnectedcorrectlyandsecurely.
b.Allconnecteddevicesthatrequireacpowerareconnectedtoproperlygrounded,functioning

electricaloutlets.

c.AllconnecteddevicesareenabledintheBIOSsettingsofyourcomputer.See“Enablingordisabling

adevice”onpage61

Iftheseactionsdonotresolveyourproblem,continuewiththenextstep.

2.Useanantivirusprogramtoseeifyourcomputerhasbeeninfectedbyavirus.Iftheprogramdetects
avirus,removethevirus.Iftheantivirusprogramdoesnotresolveyourproblem,continuewiththe
nextstep.

3.Goto“T roubleshooting”onpage71andfollowtheinstructionsforthetypeofproblemyouare
experiencing.Ifthesetroubleshootinginstructionsdonotresolveyourproblem,continuewiththe
nextstep.

4.Runthediagnosticprogram.See“Diagnosingproblems”onpage79.Ifthediagnosticprogramdoes
notresolveyourproblem,continuewiththenextstep.

5.Recoveryouroperatingsystem.See“Recoveryinformation”onpage80.

6.Ifnoneoftheseactionssolveyourproblem,contacttheLenovoCustomerSupportCenter.Foralistof
LenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.Formoreinformation
abouthelp,service,andtechnicalassistance,seeChapter10“Gettinginformation,help,andservice”
onpage169

.

.

Troubleshooting

Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter

1“Readthisfirst:Importantsafetyinformation”onpage1.

Usethetroubleshootinginformationtofindsolutionstoproblemsthathavedefinitesymptoms.

Startupproblems

Thecomputerdoesnotstartupwhenyoupressthepowerbutton.

Solutions:

©CopyrightLenovo2017

71

Ensurethat:

•Thepowercordiscorrectlyconnectedtotherearofthecomputerandtoaworkingelectricaloutlet.

•Ifyourcomputerhasasecondarypowerswitchontherearofthecomputer,ensurethatitisswitchedon.

•Thepowerindicatoronthefrontofthecomputerison.

•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletforyourcountryorregion.

Theoperatingsystemfailstostartup.

Solution:

EnsurethatthestartupdevicesequencesetintheSetupUtilityprogramincludesthedevicewhere
theoperatingsystemresides.Usually,theoperatingsystemisontheinternalstoragedrive.Formore
information,see“Changingthestartupdevicesequencepermanently”onpage65.

Thecomputerbeepsmultipletimesbeforetheoperatingsystemstartsup.

Solution:

Ensurethatnokeysarestuck.

Audioproblems

TheaudiocannotbeheardontheWindowsoperatingsystem.

Solutions:

•IfyouareusingpoweredexternalspeakersthathaveanOn/Offcontrol,ensurethat:
–TheOn/OffcontrolissettotheOnposition.

–Thespeakerpowercableisconnectedtoaproperlygrounded,functionalacelectricaloutlet.

•Ifyourexternalspeakershaveavolumecontrol,ensurethatthevolumeisnotsettoolow.

•ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.Ensurethatthemutespeakers
settingsarenotselectedandnoneofthevolumesettingsissettoolow.

Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothenotification
area.SeetheWindowshelpsystem.

•Forsomecomputersthathaveafrontaudiopanel,ensurethatthevolumeisnotsettoolow.

•Ensurethatyourexternalspeakers(andheadphones,ifused)areconnectedtothecorrectaudio
connectorsonthecomputer.Mostspeakercablesarecolor-codedtomatchtheconnectors.

Note:Whenexternal-speakerorheadphonecablesareconnectedtotheaudioconnectors,theinternal
speaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstalledinoneoftheexpansion
slots,theaudiofunctionbuiltintothesystemboardisdisabled.Therefore,youmustusetheaudio
connectorsontheaudioadapter.

•EnsurethattheprogramyouarerunningisdesignedforuseontheWindowsoperatingsystem.Ifthe
programisdesignedtoruninDOS,theprogramdoesnotusetheWindowssoundfeature.Theprogram
mustbeconfiguredtouseSoundBlasterProorSoundBlasteremulation.

•Ensurethattheaudiodevicedriversarecorrectlyinstalled.

Thesoundcomesfromoneoftheexternalspeakers.

Solutions:

•Ensurethatthespeakercableisinsertedcompletelyintotheconnectoronthecomputer.

72P320HardwareMaintenanceManual

•ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.Then,clickthespeakericonontop
ofthevolumecontrol.ClicktheLevelstabandensurethattheBalancesettingsaresetcorrectly.

Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothenotification
area.SeetheWindowshelpsystem.

CDorDVDproblems

ACDorDVDdoesnotwork.

Solutions:

•Ensurethatthepowercableandsignalcablearesecurelyconnectedtothedrive.

•Ensurethatthediscisinsertedcorrectly,withitslabelup.

•Ensurethatthediscyouareusingisclean.Toremovedustorfingerprints,wipethedisccleanwithasoft
clothfromthecentertotheoutside.Wipingadiscinacircularmotionmightcauselossofdata.

•Ensurethatthediscyouareusingisnotscratchedordamaged.Tryinsertinganotherdiscthatyou
knowisgood.Ifyoucannotreadfromaknown-gooddisc,youmighthaveaproblemwithyouroptical
driveorthecablingtoyouropticaldrive.

•IfyouhavemultipleCDorDVDdrivesinstalled(oracombinationofCDandDVDdrives),tryinsertingthe
discintotheotherdrive.Insomecases,onlyoneofthedrivesisconnectedtotheaudiosubsystem.

Abootablerecoverymedium,suchastheProductRecoveryCD,cannotbeusedtostartyour
computer.

Solution:

EnsurethattheCDorDVDdriveissetasthetoppriorityoftheBootPriorityOrderintheSetupUtility
program.Referto“Selectingatemporarystartupdevice”onpage66forinformationaboutviewingand
changingthestartupsequence.

Note:Onsomecomputermodels,thestartupsequenceispermanentlysetandcannotbechanged.

AblackscreenisdisplayedinsteadoftheDVDvideo.

Solutions:

•RestarttheDVDplayerprogram.

•T ryalowerscreenresolutionorcolordepth.

•Closeanyopenfiles,andthenrestartthecomputer.

ADVDmoviedoesnotplay.

Solutions:

•Ensurethatthediscsurfaceiscleanandnotscratched.

•Checkthediscorpackageforregionalcoding.Y oumightneedtopurchaseadiscwithcodingfor
theregionwhereyouareusingyourcomputer.

NoaudiooronlyanintermittentaudiocomesoutwhileaDVDmovieisplaying.

Solutions:

•Checkthevolumecontrolsettingsonyourcomputerandonyourspeakers.

•Ensurethatthediscsurfaceiscleanandnotscratched.

•Checkallcableconnectionstoandfromthespeakers.

Chapter7.Troubleshooting,diagnostics,andrecovery73

•UsetheDVDmenuforthevideotoselectadifferentaudiotrack.

Theplaybackissloworchoppy.

Solutions:

•Disableanybackgroundprograms,suchasAntiVirusorDesktopThemes.

•Ensurethatvideoresolutionislowerthan1152x864pixels.

Amessageindicatinginvaliddiscornodiscfoundisdisplayed.

Solutions:

•Ensurethatthediscisinthedrivewiththeshinysideofthediscfacingdown.

•Ensurethatvideoresolutionislowerthan1152x864pixels.

•EnsurethattheDVDorCDisinsertedintoanappropriateopticaldrive.Forexample,donotinsert
aDVDintoaCD-onlydrive.

Intermittentproblems

Intermittentproblemsrefertotheproblemsoccuronlyoccasionallyandaredifficulttorepeat.

Solutions:

•Ensurethatallcablesandcordsaresecurelyconnectedtothecomputerandattacheddevices.

•Ensurethatwhenthecomputerison,thefangrillisnotblocked(thereisairflowaroundthegrill),andthe
fansareworking.Ifairflowisblockedorthefansarenotworking,thecomputermightoverheat.

•IfSmallComputerSystemInterface(SCSI)devicesareinstalled,ensurethatthelastexternaldevicein
each(SCSI)chainisterminatedcorrectly.Formoreinformation,seeyour(SCSI)documentation.

Storagedriveproblems

SomeorallstoragedrivesaremissingfromtheSetupUtilityprogram.

Solution:

Ensurethatthesignalcablesandpowercablesforallthestoragedrivesareconnectedcorrectly.

Thecomputercannotstartupfromthecorrectstoragedriveorthemessage“NoOperatingSystem
Found”isdisplayed.

Solutions:

•Ensurethatthesignalcablesandpowercablesforallthestoragedrivesareconnectedcorrectly.

•Ensurethatthecomputerstartsupfromthecorrectstoragedrive.Setthestoragedrive,onwhichthe
operatingsystemresides,asthefirststartupdeviceintheSetupUtilityprogram.Referto“Changingthe
startupdevicesequencepermanently”onpage65

Note:Inrarecases,thestoragedrivewiththeoperatingsystemmightgetcorruptedordamaged.Ifthis
problemoccurs,replacethestoragedrive.Referto“Removingandinstallinghardware”onpage92.

.

EthernetLANproblems

ThecomputercannotconnecttoanEthernetLAN.

Solutions:

74P320HardwareMaintenanceManual

•ConnectthecablefromtheEthernetconnectortotheRJ45connectorofthehub.

•EnabletheEthernetLANfeatureintheSetupUtilityprogram.Referto“UsingtheSetupUtilityprogram”
onpage61.

•EnabletheEthernetLANadapter.

1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.

–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthenclickNetworkand
SharingCenter➙Changeadaptersettings.

3.Right-clicktheEthernetLANadaptericonandclickEnable.

•UpdateorreinstalltheEthernetLANdriver.See“Keepingyourcomputercurrent”onpage52.

•Installallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.CheckwithyourLAN
administratorforthenecessarynetworkingsoftware.

•Setthesameduplexfortheswitchportandtheadapter.Ifyouconfiguredtheadapterforfullduplex,
ensurethattheswitchportisalsoconfiguredforfullduplex.Settingthewrongduplexmodemight
degradeperformance,causedataloss,orresultinlostconnections.

WhenaGigabitEthernetmodelcomputerisusedataspeedof1000Mbps,theEthernetLAN
connectionfailsorerrorsoccur.

Solution:

ConnectthenetworkcabletotheEthernetconnectorusingCategory5wiringanda100BASE-Thub/switch
(not100BASE-X).

AGigabitEthernetmodelcomputershouldconnecttothenetworkataspeedof1000Mbpsbutat
onlyaspeedof100Mbps.

Solutions:

•T ryanothercable.

•Setthelinkpartnertoauto-negotiate.

•Settheswitchtobe802.3ab-compliant(gigabitovercopper).

TheWakeOnLANfeaturedoesnotwork.

Solution:

EnabletheWakeOnLANfeatureintheSetupUtilityprogram.Referto“UsingtheSetupUtilityprogram”
onpage61.

WirelessLANproblem

Note:ThewirelessLANfeatureisavailableonlyonsomemodels.

ThewirelessLANfeaturedoesnotwork.

Solutions:

•EnablethewirelessLANfeatureintheSetupUtilityprogram.Referto“UsingtheSetupUtilityprogram”
onpage61

•ForWindows10,enablethewirelessLANfeatureinWindowsSettings.ClicktheStartbuttontoopenthe
Startmenu,andthenclickSettings➙Network&Internet➙Wi-Fi.TurnontheWi-Fifeature.

•EnablethewirelessLANadapter.

.

Chapter7.Troubleshooting,diagnostics,andrecovery75

1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.

–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthenclickNetworkand
SharingCenter➙Changeadaptersettings.

3.Right-clickthewirelessLANadaptericonandclickEnable.

•UpdateorreinstallthewirelessLANdriver.See“Keepingyourcomputercurrent”onpage52.

Bluetoothproblems

Note:TheBluetoothfeatureisavailableonlyonsomemodels.

TheBluetoothfeaturedoesnotwork.

Solutions:

•EnabletheBluetoothfeatureintheSetupUtilityprogram.Referto“UsingtheSetupUtilityprogram”
onpage61

•T urnontheBluetoothradios.

•EnabletheBluetoothadapter.

1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.

–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthenclickNetworkand
SharingCenter➙Changeadaptersettings.

3.Right-clicktheBluetoothadaptericonandclickEnable.

•UpdateorreinstalltheBluetoothdriver.See“Keepingyourcomputercurrent”onpage52.

.

NosoundcomesfromtheBluetoothheadsetorheadphones.

Solution:

SettheBluetoothheadsetorheadphonesasthedefaultdevice.

1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).

2.Right-clickthevolumeiconintheWindowsnotificationareaonthetaskbar.

Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe
notificationarea.SeetheWindowshelpsystem.

3.ClickPlaybackdevices.

4.IfyouareusingtheHeadsetprofile,selectBluetoothHands-freeAudio,andthenclickSetDefault.If
youareusingtheAVprofile,selectStereoAudio,andthenclickSetDefault.

5.ClickOK.

Performanceproblems

Excessivefragmentedfilesexistonthestoragedrives.

Solution:

UsetheWindowsdiskdefragmentationordiskoptimizationfeaturetocleanupthefiles.

76P320HardwareMaintenanceManual

Note:Dependingonthevolumeofthestoragedrivesandamountofdatastoredonthestoragedrives,the

disk-defragmentationprocessmighttakeuptoseveralhours.

1.Closeanyopenprogramsandwindows.

2.ClicktheStartbuttontoopentheStartmenu.

3.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClickComputer.

•ForWindows10:ClickFileExplorer➙ThisPC.

4.Right-clickyourCdriveandthenclickProperties.

5.ClicktheToolstab.

6.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClickDefragmentnow.

•ForWindows10:ClickOptimize.SelectthedesireddriveandthenclickOptimize.

7.Followtheinstructionsonthescreen.

Thefreestoragedrivespaceisinsufficient.

Solutions:

Freeupthestoragedrivespace.

•CleanoutyourInbox,SentItems,andDeletedItemsfoldersfromyoure-mailapplication.

•CleanupyourCdrive.

1.ClicktheStartbuttontoopentheStartmenu.

2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickComputer.

–ForWindows10:ClickFileExplorer➙ThisPC.

3.Right-clickyourCdriveandthenclickProperties.

4.Checktheamountoffreespace,andthenclickDiskCleanup.

5.Alistofunnecessaryfilecategoriesisdisplayed.Selecteachfilecategoryyouwanttodelete,
andthenclickOK.

•T urnsomeWindowsfeaturesofforremovesomeunnecessaryprograms.

1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.

–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthenclickPrograms
andFeatures.

3.Dooneofthefollowing:
–T oturnsomeWindowsfeaturesoff,clickTurnWindowsfeaturesonoroff.Followthe

instructionsonthescreen.

–T oremovesomeunnecessaryprograms,selecttheprogramyouwanttoremove,andthenclick

Uninstall/ChangeorUninstall.

Thefreememoryspaceisinsufficient.

Solutions:

Chapter7.Troubleshooting,diagnostics,andrecovery77

•Right-clickablankareaonthetaskbarandopenT askManager.Then,endsometasksyouarenot
performing.

•Installadditionalmemorymodules.See“Removingandinstallinghardware”onpage92.T opurchase
memorymodules,goto:
http://www.lenovo.com

Serialconnectorproblem

Theserialconnectorcannotbeaccessed.

Solutions:

•Connecttheserialcablefromtheserialconnectoronthecomputertotheserialdevice.Iftheserialdevice
hasitsownpowercord,connectthepowercordtoagroundedelectricaloutlet.

•T urnontheserialdeviceandkeepthedeviceonline.

•Installanyprogramssuppliedwiththeserialdevice.Refertothedocumentationthatcomeswiththe
serialdeviceformoreinformation.

•Ifyouaddedoneserial-connectoradapter,ensurethattheadapterisinstalledcorrectly.

USBdeviceproblems

AUSBdevicecannotbeaccessed.

Solutions:

•ConnecttheUSBcablefromtheUSBconnectortotheUSBdevice.IftheUSBdevicehasitsownpower
cord,connectthepowercordtoagroundedelectricaloutlet.

•T urnontheUSBdeviceandkeepthedeviceonline.

•InstallanydevicedriversorprogramssuppliedwiththeUSBdevice.Refertothedocumentationthat
comeswiththeUSBdeviceformoreinformation.

•DisconnectandreconnecttheUSBconnectortoresettheUSBdevice.

TheWindows7operatingsystemcannotbeinstalledfromanexternalopticaldriveoranexternal
USBdevice.

Solution:

Gotohttps://support.lenovo.com/us/en/documents/ht104142formoreinformation.

Softwareanddriverproblems

Forsomeprograms,datescannotbesortedincorrectorder.

Solution:

Someprogramsdevelopedbeforetheyear2000useonlythelasttwodigitsofayeartosortdates,
assumingthefirsttwodigitsare19.Consequently,datescannotbesortedincorrectordernowadays.
Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers
makeupdatesavailablefromtheWorldWideWeb.

Someprogramsdonotworkasexpected.

Solutions:

1.Checkwhethertheproblemiscausedbyaprogram.

78P320HardwareMaintenanceManual

a.Ensurethatthesoftwareiscompatiblewithyourcomputer.Refertotheinformationsuppliedwith

thesoftwareformoreinformation.
b.Verifythatothersoftwareworksproperlyonyourcomputer.
c.Verifythatthesoftwareyouareusingworksonanothercomputer.

2.Iftheproblemiscausedbyaprogram:

•Refertotheprinteddocumentationthatcomeswiththeprogramorthehelpsystemoftheprogram

fortroubleshootinginformation.

•Updatetheprogram.See“Keepingyourcomputercurrent”onpage52

•Uninstalltheprogramandthenreinstallit.T odownloadaprogramthatispreinstalledonyour

computer,gotohttp://www.lenovo.com/supportandfollowtheinstructionsonthescreen.

Adevicedoesnotworkproperlyduetodevicedriverproblems.

Solution:

Updatethedevicedriver.See“Keepingyourcomputercurrent”onpage52.

.

Diagnosingproblems

Manycomputerproblemscanbesolvedwithoutoutsideassistance.Ifyouexperienceaproblemwithyour
computer,thefirstplacetostartisthetroubleshootinginformationinyourcomputerdocumentation.If
yoususpectasoftwareproblem,seethedocumentation,includingreadmefilesandhelpinformation
systems,thatcomewiththeoperatingsystemorprogram.ThinkPadnotebookcomputerscomewithaset
ofdiagnosticprogramsthatyoucanusetohelpyouidentifyhardwareproblems.

DiagnosingproblemswithLenovoSolutionCenterontheWindows7operatingsystem

LenovoSolutionCenterispreinstalledonyourcomputerandalsoisavailablefordownloadat:

http://www.lenovo.com/diags

Notes:

•IfyouareusinganotherWindowsoperatingsystemratherthantheWindows7,youcanfindthelatest
informationaboutdiagnosticsforyourcomputerat:

http://www.lenovo.com/diagnose

•IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoSolutionCenter,saveand
printthelogfilescreatedbytheprogram.YouneedthelogfileswhenyouspeaktoaLenovotechnical
supportrepresentative.

LenovoSolutionCenterenablesyoutotroubleshootandresolvecomputerproblems.Itcombinesdiagnostic
tests,systeminformationcollection,securitystatus,andsupportinformation,alongwithhintsandtipsfor
optimalsystemperformance.

Whenyouaresettingupyourcomputer,theLenovoSolutionCenterprogrampromptsyoutocreaterecovery
media.Youcanusetherecoverymediatorestorethestoragedrivetothefactorydefaultsettings.

Foradditionalinformation,seetheLenovoSolutionCenterhelpsystem.

DiagnosingproblemswithLenovoCompanionontheWindows10operatingsystem

LenovoCompanionispreinstalledonyourcomputerandalsoisavailablefordownloadat:

https://shop.lenovo.com/us/en/accessories/software/apps/lenovo-apps/companion/

Chapter7.Troubleshooting,diagnostics,andrecovery79

Note:IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoCompanion,save
andprintthelogfilescreatedbytheprogram.YouneedthelogfileswhenyouspeaktoaLenovotechnical
supportrepresentative.

LenovoCompanionsupportsthehardwarescanfunction.Itcombinesdiagnostictests,systeminformation
collection,securitystatus,andsupportinformation,alongwithhintsandtipsforoptimalsystemperformance.

Thetroubleshootinginformationorthediagnosticprogramsmighttellyouthatyouneedadditionalor
updateddevicedriversorothersoftware.Youcangetthelatesttechnicalinformationanddownloaddevice
driversandupdatesfromtheLenovoSupportWebsiteat:

http://www.lenovo.com/support

Foradditionalinformation,seetheLenovoCompanionhelpsystem.

UEFIdiagnosticprogram

AUEFIdiagnosticprogramispreinstalledonthecomputer.Itenablesyoutotestmemorymodulesand
internalstoragedevices,viewsysteminformation,andcheckandrecoverbadsectorsoninternalstorage
devices.

ToruntheUEFIdiagnosticprogram,dothefollowing:

1.T urnonthecomputer.Ifthecomputercannotbeturnedon,goto“Basicprocedureforresolving
computerproblems”onpage71.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”onpage

forerrorcodedescriptionsandtroubleshootinghints.

84

2.RepeatedlypressandreleasetheF10keywhenturningonthecomputer.Themainscreenofthe
UEFIdiagnosticprogramisdisplayed.

3.Followtheinstructionsonthescreentousethediagnosticprogram.

Theoptionsonthemainscreenareasfollows:

Table1.ItemsonthemainscreenoftheUEFIdiagnosticprogram

DIAGNOSTICSTOOLS

•LCDtest

•Memory-Quicktest

•Memory-Extendedtest

•Motherboardtest

•PCI-etest

•Storage-Quicktest

•Systeminformation

•Recoverbadsectorstool

•Generateconfigurationfile

•Executefromconfigurationfile

•Exitapplication

Recoveryinformation

Thissectionprovidesinstructionsonhowtorecoveryouroperatingsystem.

Note:Ifadevicedoesnotworkcorrectlyafterrecoveringtheoperatingsystem,updatethedevicedriver.
See“Keepingyourcomputercurrent”onpage52

RecoveryinformationforWindows7

TorecoveryourWindows7operatingsystem,usethefollowingsolutions:

•UseWindowsrecoverysolutions.

.

80P320HardwareMaintenanceManual

–UseSystemRestoretorestoresystemfilesandsettingstoanearlierpoint.

1.ClicktheStartbuttontoopentheStartmenu.

2.ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthenclickRecovery
➙OpenSystemRestore.

3.Followtheinstructionsonthescreen.

–UsetheWindowsrecoveryenvironmentbydoingoneofthefollowing:

–Afterseveralconsecutivefailedbootattempts,theWindowsrecoveryenvironmentmightstart

automatically.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.

–T urnonorrestartyourcomputer.Then,repeatedlypressandreleaseF8orFn+F8(dependingonthe

keyboard)untiltheAdvancedBootOptionswindowopens.SelectRepairYourComputer,press
Enter,andfollowtheinstructionsonthescreentochoosetheappropriaterecoverysolution.

•UsetherecoverymediumyoucreatedearlierwiththeCreateRecoveryMediaprogramtorestoreonly
theCdriveortheentirestoragedrivetothefactory-defaultsettings.

1.Selecttherecoverymediumasthestartupdevice.See“Selectingatemporarystartupdevice”
onpage66.

2.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.

•UsetherecoverydiscsetprovidedbyLenovotorestoretheentirestoragedrivetothefactory-default
settings.

–Ifyourcomputercomeswiththerecoverydiscset,followtheinstructionsshippedwiththediscset.
–Ifyourcomputerdoesnotcomewiththerecoverydiscset,contacttheLenovoCustomerSupport

Centertoorderarecoverydiscset.See“Callingforservice”onpage170.

RecoveryinformationforWindows10

TorecoveryourWindows10operatingsystem,usethefollowingsolutions:

•UseWindowsrecoverysolutions.
–UserecoverysolutionsinWindowsSettings.

1.ClicktheStartbuttontoopentheStartmenu.

2.ClickSettings➙Update&security➙Recovery.

3.Choosetheappropriaterecoverysolutionbyfollowingtheinstructionsonthescreen.

–UseSystemRestoretorestoresystemfilesandsettingstoanearlierpoint.

1.Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthenclickRecovery
➙OpenSystemRestore.

3.Followtheinstructionsonthescreen.

–UsetheFileHistorytooltorestoreyourfilesfromabackup.

Note:IfyouusetheFileHistorytooltorestoreyourfilesfromabackup,ensurethatyoubackedup
yourdataearlierwiththetool.

1.Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthenclickFileHistory
➙Restorepersonalfiles.

3.Followtheinstructionsonthescreen.

–UsetheWindowsrecoveryenvironmentbydoingoneofthefollowing:

–Afterseveralconsecutivefailedbootattempts,theWindowsrecoveryenvironmentmightstart

automatically.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.

Chapter7.Troubleshooting,diagnostics,andrecovery81

–SelecttherecoverymediumyoucreatedearlierwiththeWindowstoolasthestartupdevice.See

“Selectingatemporarystartupdevice”onpage66

.Then,followtheinstructionsonthescreen

tochoosetheappropriaterecoverysolution.

•UsetherecoveryUSBkeyprovidedbyLenovotorestoretheentirestoragedrivetothefactory-default
settings.

–IfyourcomputercomeswiththerecoveryUSBkey,followtheinstructionsshippedwiththeUSBkey.
–IfyourcomputerdoesnotcomewiththerecoveryUSBkey,contacttheLenovoCustomerSupport

CentertoorderarecoveryUSBkey.See“Callingforservice”onpage170

.

82P320HardwareMaintenanceManual

Chapter8.Servicecheckoutandsymptom-to-FRUindex

Thischapterprovidesinformationaboutgeneralservicecheckoutandsymptom-to-FRUindex.

Servicecheckout

Attention:Thedrivesinthecomputeryouareservicingmighthavebeenrearrangedorthedrivestartup

sequencechanged.Beextremelycarefulduringwriteoperationssuchascopying,saving,orformatting.
Dataorprogramscanbeoverwrittenifyouselectanincorrectdrive.

Generalerrormessagesappearifaproblemorconflictisfoundbyaprogram,theoperatingsystem,orboth.
Foranexplanationofthesemessages,refertotheinformationsuppliedwiththatsoftwarepackage.

BeforereplacinganyFRUs,ensurethatthelatestlevelofBIOSisinstalledonthesystem.Adown-levelBIOS
mightcausefalseerrorsandunnecessaryreplacementofthesystemboard.Formoreinformationabout
howtodetermineandobtainthelatestlevelBIOS,see“BIOSlevels”onpage67.

Usethefollowingproceduretohelpdeterminethecauseoftheproblem:

1.T urnoffthecomputerandallexternaldevices.

2.Checkallcablesandpowercords.

3.Setalldisplaycontrolstothemiddleposition.

4.T urnonallexternaldevices.

5.T urnonthecomputer.

•Lookfordisplayederrorcodes

•Listenforbeepcodes

•Lookforreadableinstructionsoramainmenuonthedisplay.
Ifyoudidnotreceivethecorrectresponse,proceedtostep6onpage83

Ifyoudoreceivethecorrectresponse,proceedtostep7onpage83.

6.Lookatthefollowingconditionsandfollowtheinstructions:

.

•IfyouhearbeepcodesduringPOST,goto“Beepsymptoms”onpage85

•IfthecomputerdisplaysaPOSTerror,goto“POSTerrorcodes”onpage86.

•Ifthecomputerhangsandnoerrorisdisplayed,continueatstep7onpage83.

7.RuntheDiagnosticprograms.See“Diagnosingproblems”onpage79.

•Ifyoureceiveanerror,replacethepartthatthediagnosticprogramcallsout.

•Iftheteststopsandyoucannotcontinue,replacethelastdevicetested.

.

Problemdeterminationtips

Duetothevarietyofhardwareandsoftwarecombinationsthatcanbeencountered,usethefollowing
informationtoassistyouinproblemdetermination.Ifpossible,havethisinformationavailablewhen
requestingassistancefromServiceSupportandEngineeringfunctions.

•Machinetypeandmodel

•Processororharddiskdriveupgrades

•Failuresymptom
–Dodiagnosticsindicateafailure?

–What,when,where,single,ormultiplesystems?

©CopyrightLenovo2017

83

–Isthefailurerepeatable?
–Hasthisconfigurationeverworked?
–Ifithasbeenworking,whatchangesweremadepriortoitsfailing?
–Isthistheoriginalreportedfailure?

•Diagnosticsversion
–T ypeandversionlevel

•Hardwareconfiguration
–Print(printscreen)configurationcurrentlyinuse

–BIOSlevel

•Operatingsystemsoftware
–T ypeandversionlevel

Notes:Toeliminateconfusion,identicalsystemsareconsideredidenticalonlyifthey:

1.Aretheexactmachinetypeandmodels

2.HavethesameBIOSlevel

3.Havethesameadapters/attachmentsinthesamelocations

4.Havethesameaddressjumpers/terminators/cabling

5.Havethesamesoftwareversionsandlevels

6.HavethesameDiagnosticDiskettes(version)

7.Havethesameconfigurationoptionssetinthesystem

8.Havethesamesetupfortheoperatingsystemcontrolfiles

Comparingtheconfigurationandsoftwareset-upbetween“workingandnon-working”systemswilloften
leadtoproblemresolution.

Symptom-to-FRUindex

TheSymptom-to-FRUindexlistserrorsymptomsandpossiblecauses.Themostlikelycauseislistedfirst.
Alwaysbeginwith“Servicecheckout”onpage83

.Thisindexcanalsobeusedtohelpyoudecidewhich
FRUstohaveavailablewhenservicingacomputer.Ifyouareunabletocorrecttheproblemusingthis
index,goto“Undeterminedproblems”onpage89.

Notes:

•TheSymptom-to-FRUindexisnotspecifictoanymachinetypeandareapplicabletoallThinkStationcomputers.

•Ifyouhavebothanerrormessageandanincorrectaudioresponse,diagnosetheerrormessagefirst.

•Ifyoucannotrunthediagnostictestsoryougetadiagnosticerrorcodewhenrunningatest,butdidreceivea
POSTerrormessage,diagnosethePOSTerrormessagefirst.

•Ifyoudidnotreceiveanyerrormessage,lookforadescriptionofyourerrorsymptomsinthefirstpartofthisindex.

Harddiskdrivebooterror

Aharddiskdrivebooterrorcanhavethefollowingcauses.

ErrorFRU/Action

Thestart-updriveisnotinthebootsequencein
configuration.

Nooperatingsysteminstalledonthebootdrive.Installanoperatingsystemonthebootdrive.

Checktheconfigurationandensurethatthestart-updrive
isinthebootsequence.

84P320HardwareMaintenanceManual

ErrorFRU/Action

Thebootsectoronthestartupdriveiscorrupted.

Thedriveisdefective.

Thedrivemustbeformatted.Dothefollowing:

1.Attempttobackupthedataonthefailingharddisk
drive.

2.Usingtheoperatingsystemprograms,formatthe
harddiskdrive.

Replacetheharddiskdrive.

Powersupplyproblems

Ifyoususpectapowerproblem,usethefollowingprocedures.

Check/VerifyFRU/Action

Checkthefollowingforproperinstallation.

•Powercord

•On/Offswitchconnector

•On/Offswitchpowersupplyconnector

•Systemboardpowersupplyconnectors

•Microprocessorconnection
Checkthepowercordforcontinuity.
Checkthepower-onswitchforcontinuity.

Reseatconnectors

Powercord
Power-onswitch

Beepsymptoms

Beepsymptomsaretonesoraseriesoftonesseparatedbypauses(intervalswithoutsound)duringPOST.

Thefollowingtabledescribesthebeepsymptoms.

BeepsymptomFRU/Action
2shortbeeps:commonPOSTerrorCommonPOSTerrorcode.Seethedetailedfailure

informationin“POSTerrorcodes”onpage86.

3shortand1longbeeps:DRAMmemoryerror

4longbeeps:insufficientshadowRAMresources

foroptionROM(errorcode:8998)orPCIe/PCIMMIO
(memorymappedinput/output)resources(errorcode:

8999)
2longand3shortbeeps:graphicscarderror

Performthefollowingactionsinorder:

1.Makesurethatthememorymodulesareproperly
seatedinthememoryslots.

2.Replacethememorymodules.

3.Replacethesystemboard(fortrainedservice
personnelonly).

Seethedetailedfailureinformationin“POSTerrorcodes”
onpage86

Performthefollowingactionsinorder:

1.Makesurethatthegraphicscardsareproperly

2.Replacethegraphicscards.

3.Replacethesystemboard(fortrainedservice

.

seatedintheslots.

personnelonly).

Chapter8.Servicecheckoutandsymptom-to-FRUindex85

POSTerrorcodes

Eachtimeyouturnonthesystem,itperformsaseriesofteststhatchecktheoperationofthesystemand
someoptions.ThisseriesoftestsarecalledthePower-OnSelf-Test,orPOST.POSTchecksthefollowing
operations:

•Somebasicsystem-boardoperations

•Memoryoperation

•Videooperation

•Whetherthebootdriveisworking

IfthePOSTdetectsaproblem,anerrormessageappearsonthescreen.Asingleproblemmightcause
severalerrormessagestoappear.Whenyoucorrectthecauseofthefirsterrormessage,theothererror
messagesprobablywillnotappearonthescreenthenexttime.

ErrorcodePOSTerrormessageDescription/Action

0135

0211

0164MemorysizedecreasedThiserrormessageisdisplayedwhen

CPUfanfailure
Systemfanfailure
Powerfanfailure
Frontfanfailure
Rearfanfailure
Auxiliaryfanfailure
ODDfanfailure

Keyboardnotfound

Thiserrormessageisdisplayedwhen
afanfailsandthesystemmightbe
overheating.

PressF10toexit.

Thiserrormessageisdisplayedwhen
nokeyboardisdetected.

thememorysizeisdecreased.

1762

1820

1962

8998NotenoughshadowRAMresources

SATAdeviceconfigurationchange
hasoccurred

Morethanoneexternalfingerprint
readerisattached.Turnoffand
removeallbutthereaderthatyouset
upwithinyourmainoperatingsystem.

Nooperatingsystemfound.Boot
sequencewillautomaticallyrepeat.

forOPTIONROM,notalldevices
initialized.Suggesttoremovesome
add-oncards,orchangetoUEFI
modeinBIOSsetup.

PressF10toexit.
Thiserrormessageisdisplayedwhen

aharddiskdrivechangeoranoptical
drivechangehasbeenmade.

PressF10toexit.
Thiserrormessageisdisplayedwhen

morethanoneexternalfingerprint
readerisconnectedtothecomputer.

Turnoffandremoveallbutthereader
thatyousetupwithinyourmain
operatingsystem.

ThiserroroccursonlyafterthePOST
iscompleted.

Pressanykeytorepeatboot
sequence.

Thiserrormessageisdisplayedwhen
theshadowRAMresourcesforoption
ROMareinsufficient.

IfthelegacyoptionROMis
insufficient,removesomeadd-in
cards.
ForthesystemthatsupportsUEFI,

86P320HardwareMaintenanceManual

8999

NotenoughPCIe/PCIMMIO
resources.Currentlyonlyonevideo
cardisenabled.RemovesomePCIe
cards,orenterBIOSSetupand
enable“Above4GBDecode”

Miscellaneouserrorconditions

Message/SymptomFRU/Action

ChangingdisplaycolorsDisplay/Monitor
Computerwillnotpower-off.See“Harddiskdriveboot

error”onpage84.

ComputerwillnotRPLfromserver

ComputerwillnotperformaWakeOnLAN

Deadcomputer.See“Harddiskdrivebooterror”onpage
84

.

Diskettedrivein-uselightremainsonordoesnotlight
whendriveisactive.

Blankscreenexceptforflashingcursor.

IncorrectmemorysizeduringPOST

®

(ifapplicable)1.Checkthepowersupplyandsignalcableconnections

1.PowerSwitch

2.SystemBoard

3.Risercard,ifinstalled.

1.Ensurethatthenetworkisinstartupsequenceasthe
firstdeviceorthefirstdeviceafterdiskette.

2.EnsurethatthenetworkadapterisenabledforRPL.

3.Networkadapter(Advisenetworkadministratorof
newMACaddress)

tothenetworkadapter.

2.Ensurethattheoperatingsystemsettingsaresetto
enableWakeonLAN.

3.EnsurethattheWakeOnLANfeatureisenabledin
Setup/Configuration(see“StartingtheSetupUtility
program”onpage61)

4.Ensurethatthenetworkadministratorisusingthe
correctMACaddress.

5.EnsurenointerruptorI/Oaddressconflicts.

6.Networkadapter(advisenetworkadministratorof
newMACaddress)

1.PowerSupply

2.SystemBoard

1.DisketteDrive

2.SystemBoard

3.DisketteDriveCable

1.SystemBoard

2.PrimaryHardDiskDrive

3.HardDiskDriveCable

1.RuntheMemorytests.

2.MemoryModule

3.SystemBoard

setUEFIasthefirstpriorityordisable
CSMinBIOSsetup.

Thiserrormessageisdisplayed
whenthePCIe/PCIMMIO(memory
mappedinput/output)resourcesare
insufficient.

Forthe32-bitoperatingsystem,
removesomeadd-incards.
Forthe64-bitoperatingsystem,
enableAbove4GBDecodeinBIOS
setup.

Chapter8.Servicecheckoutandsymptom-to-FRUindex87

Message/SymptomFRU/Action

"InsertaDiskette"iconappearswithaknown-good
diagnosticsdisketteinthefirst3.5-inchdiskettedrive.

Intensityorcolorvariesfromlefttorightofcharacters
andcolorbars

Nopowerorfannotrunning
Non-systemdiskordiskerror-typemessagewitha

known-gooddiagnosticdiskette.

Otherdisplaysymptomsnotlistedabove(includingblank
orillegibledisplay)

Power-onindicatororharddiskdrivein-uselightnoton,
butcomputerworkscorrectly

Printerproblems1.Printer

Programloadsfromtheharddiskwithaknown-good
diagnosticsdisketteinthefirst3.5-inchdiskettedrive

RPLcomputercannotaccessprogramsfromitsownhard
disk.

RPLcomputerdoesnotRPLfromserver

Serialorparallelconnectordevicefailure(systemboard
connector)

Serialorparallelconnectordevicefailure(adapter
connector)

Someorallkeysonthekeyboarddonotwork

1.SystemBoard

2.DisketteDriveCable

3.NetworkAdapter

1.Display

2.Videoadapter(ifpresent)

3.SystemBoard

1.See“Harddiskdrivebooterror”onpage84.

1.DisketteDrive

2.SystemBoard

3.DisketteDriveCable

1.Display

2.SystemBoard

1.Powerswitch/LEDassembly

2.SystemBoard

2.SystemBoard

1.RuntheSetupUtilityprogramandchecktheStartup
sequence.

2.DisketteDrive

3.DisketteDriveCable

4.SystemBoard

5.PowerSupply

1.IfthenetworkadministratorisusingLCCMHybrid
RPL,checkthestartupsequence:

a.Firstdevice-network
b.Seconddevice-harddisk

2.Harddiskdrive

1.Checkthestartupsequence.

2.CheckthenetworkadapterLEDstatus.

1.ExternalDeviceSelf-TestOK?

2.ExternalDevice

3.Cable

4.SystemBoard

1.ExternalDeviceSelf-TestOK?

2.ExternalDevice

3.Cable

4.AlternateAdapter

5.SystemBoard

1.Keyboard

2.KeyboardCable

3.SystemBoard

88P320HardwareMaintenanceManual

Undeterminedproblems

Thissectionprovidesinstructionsonhowtofindoutthefailingdevicesoradapters.

1.T urnoffthecomputer.

2.Removeordisconnectthefollowingcomponents(ifinstalled)oneatatime.
a.Externaldevices(modem,printer,ormouse)
b.Anyadapters
c.Memorymodules
d.Extendedvideomemory
e.ExternalCache
f.ExternalCacheRAM
g.Harddiskdrive
h.Diskettedrive

3.T urnonthecomputertoretestthesystem.

4.Repeatsteps1through3untilyoufindthefailingdeviceoradapter.

Ifalldevicesandadaptershavebeenremoved,andtheproblemcontinues,replacethesystemboard.See
“Systemboard”onpage146.

Chapter8.Servicecheckoutandsymptom-to-FRUindex89

90P320HardwareMaintenanceManual

Chapter9.Hardwareinstallationandreplacement

Thischaptercontainsthefollowingtopics:

•“Handlingstatic-sensitivedevices”onpage91

•“Preparingyourcomputerandremovingthecomputercover”onpage91

•“Removingandinstallinghardware”onpage92

•“Completingthepartsreplacement”onpage166

Handlingstatic-sensitivedevices

Donotopenthestatic-protectivepackagecontainingthenewpartuntilthedefectiveparthasbeenremoved
andyouarereadytoinstallthenewpart.Staticelectricity,althoughharmlesstoyou,canseriouslydamage
computercomponentsandoptions.

Whenyouhandleoptionsandothercomputercomponents,taketheseprecautionstoavoidstatic-electricity
damage:

•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.

•Alwayshandleoptionsandothercomputercomponentscarefully.HandlePCI/PCIecards,memory
modules,systemboards,andmicroprocessorsbytheedges.Nevertouchanyexposedcircuitry.

•Preventothersfromtouchingtheoptionsandothercomputercomponents.

•T ouchthestatic-protectivepackagecontainingtheparttoametalexpansion-slotcoverorother
unpaintedmetalsurfaceonthecomputerforatleasttwoseconds.Thisreducesstaticelectricityfrom
thepackageandyourbodybeforeyouinstallorreplaceanewpart.

•Whenpossible,removethenewpartfromthestatic-protectivepackage,andinstallitdirectlyinthe
computerwithoutsettingthepartdown.Whenthisisnotpossible,placethestatic-protectivepackageon
asmooth,levelsurfaceandplacethepartonthepackage.

•Donotplacethepartonthecomputercoverorothermetalsurface.

Preparingyourcomputerandremovingthecomputercover

Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter

1“Readthisfirst:Importantsafetyinformation”onpage1.

CAUTION:

Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe
computeriscool.

Beforeinstallingorremovinganyhardwarecomponentinyourcomputer,dothefollowingtoprepareyour
computerandremovethecomputercover:

1.Removeanymediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Unlockanylockingdevicethatsecuresthecomputercover.See“Lockingyourcomputer”onpage55.

3.Removethetwoscrewsthatsecurethecomputercover.

©CopyrightLenovo2017

91

4.Pressthecover-releasebuttononthesideofthecomputerandslidethecovertotherearofthe
computertoremovethecover.

Figure11.Removingthecomputercover

Removingandinstallinghardware

Thissectionprovidesinstructionsonhowtoremoveandinstallhardwareforyourcomputer.Youcanexpand
thecapabilitiesofyourcomputerandmaintainyourcomputerbyremovingorinstallinghardware.

Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1.

Externaloptions

Youcanconnectexternaloptionstoyourcomputer,suchasexternalspeakers,aprinter,orascanner.For
someexternaloptions,youmustinstalladditionalsoftwareinadditiontomakingthephysicalconnection.
Wheninstallinganexternaloption,see“Frontview”onpage27and“Rearview”onpage28toidentifythe
requiredconnector.Then,usetheinstructionsthatcomewiththeoptiontohelpyoumaketheconnection
andinstallanysoftwareordevicedriversthatarerequiredfortheoption.

Frontbezel

Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter

1“Readthisfirst:Importantsafetyinformation”onpage1.

Toremoveandreinstallthefrontbezel,dothefollowing:

1.Prepareyourcomputer.See“Preparingyourcomputerandremovingthecomputercover”onpage91.

92P320HardwareMaintenanceManual