Lenovo N3310 User Manual

LenovoStorageN3310
UserGuideandHardwareMaintenance
Manual

MachineTypes:70FXand70FY

Note:Beforeusingtheinformationandtheproductitsupports,besuretoreadandunderstandthefollowing:

•TheReadMeFirstthatcomeswithyourproduct

•“Safetyinformation”onpageiii

•AppendixA“Notices”onpage125

FirstEdition(March2015)

©CopyrightLenovo2015.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Safetyinformation..........iii

Productsthatarenotassessed.........x

Safetyinspectionguide............x

Groundingrequirements............xi

Chapter1.Generalinformation.....1

Introduction.................1

Documentation...............2

Chapter2.Storageproductsetup

roadmap................5

Chapter3.Productoverview......7

Storageproductpackage...........7

Features..................7

Specifications...............11

Software.................12

BIOSandTSMupdateutilities.......12

LenovoThinkServerDeploymentManager..12

LenovoThinkServerSystemManager....13

LenovoThinkServerSystemManager

Premium...............13

Locations.................13

Machinetype,model,andserialnumber

label.................13

Frontviewofthestorageproduct.....14

Frontpanel..............15

Rearviewofthestorageproduct......17

Storageproductcomponents.......19

ThinkServerRAID710Adapter......21

Hot-swap-drivebackplane........22

Systemboardcomponents........23

Systemboardjumpers..........25

Hot-swap-drivestatusLEDs.......27

PowersupplystatusLEDs........28

Connectingthecables..........28

Chapter4.Turningonandturningoff

thestorageproduct..........29

Turningonthestorageproduct........29

Turningoffthestorageproduct........29

Chapter5.Configuringthestorage

product................31

UsingtheSetupUtilityprogram........31

StartingtheSetupUtilityprogram.....31

ViewinginformationintheSetupUtility

program...............31

SetupUtilityprograminterface......31

Settingthesystemdateandtime.....34

Usingpasswords............34

Selectingastartupdevice........35

SettinganEthernetconnectorforsystem

management.............36

ExitingtheSetupUtilityprogram......36

UpdatingorrecoveringtheBIOS......36

ConfiguringRAID..............38

AboutRAID..............38

ConfiguringRAIDusingtheLenovo
ThinkServerDeploymentManagerprogram.39

ConfiguringtheadvancedSATAorSAS

hardwareRAID.............40

Updatingthefirmware............40

Chapter6.Replacinghardware....41

Guidelines................41

Precautions..............41

Handlingstatic-sensitivedevices.....42

Systemreliabilityguidelines........42

Workinginsidethestorageproductwiththe

poweron...............43

Removingorextendingthestorageproductfrom

therackcabinet..............43

Removingthecover............43

Installing,removing,orreplacinghardware...44

Removingandreinstallingtherackhandles.45
Removingandreinstallingthecooling

shroud................46

Installingorremovingamemorymodule...48
InstallingorremovingtheThinkServerSystem

ManagerPremiummodule........55

InstallingorremovingtheRAID110iupgrade

key.................57

InstallingorremovingtheThinkServerRAID

SuperCapacitorModule.........59

InstallingorremovingaPCIecard.....62

Installingorremovingtheopticalmodule..67
Installingorremovingtheintrusionswitch..70

Installingorreplacingaheatsink......72

Installingorreplacingthemicroprocessor..74
Installingorreplacingahot-swapredundant

powersupply.............83

Installingorreplacingahot-swapharddisk

drive.................86

Installingorreplacinga2.5-inchsolid-state

driveintoa3.5-inch-drivebay.......89

Installingorreplacingtheopticaldrive...95

©CopyrightLenovo2015

i

Replacingthehot-swaphard-disk-drive

backplane...............98

Replacingasystemfan.........99

Replacingthefrontpanelboard......101

Replacingtherisercardassembly.....103

Replacingthecoin-cellbattery......105

Forservicetechnicianonly:replacingthe

systemboard.............107

Completingthepartsreplacement.......112

Reinstallingthestorageproductcoverand

reconnectingcables...........112

Updatingthestorageproductconfiguration..113

Chapter7.Troubleshootingand

diagnostics.............115

Troubleshootingprocedure..........115

ViewingthestatusanddiagnosticLEDs.....115

Viewingthesystemeventlog.........115

Basictroubleshootingtables.........116

LenovoThinkServerDeploymentManager

programproblems...........116

Opticaldriveproblems..........116

Storagedriveproblems.........117

Memorymoduleproblems........118

Keyboard,mouse,andUSBdevice

problems...............119

Chapter8.Gettinginformation,help,

andservice.............121

Informationresources............121

Usingthedocumentation.........121

LenovoStorageWebsite.........121

LenovoSupportWebsite.........121

Helpandservice..............122

Beforeyoucall.............122

Callingforservice............122

Usingotherservices..........123

Purchasingadditionalservices......123

AppendixA.Notices.........125

Trademarks................126

Importantnotes..............126

PolyvinylChloride(PVC)cableandcordnotice..126

Recyclinginformation............126

Batteryreturnprogram..........127

Requirementforbatteriescontaining

perchlorate..............127

Particulatecontamination..........128

ImportantWEEEinformation.........128

EuropeanUnionRoHS...........129

GermanOrdinanceforWorkglossstatement...129

Exportclassificationnotice..........129

Electronicemissionnotices..........129

FederalCommunicationsCommission(FCC)

Statement...............129

Eurasiancompliancemark..........131

Brazilregulatorynotice...........131

RecyclinginformationforBrazil........131

ENERGYSTARmodelinformation.......132

Index.................133

iiLenovoStorageN3310UserGuideandHardwareMaintenanceManual

Safetyinformation

Note:Beforeusingtheproduct,besuretoreadandunderstandthemultilingualsafetyinstructionsonthe

documentationDVDthatcomeswiththeproduct.

Antesdeusaroproduto,leiaeentendaasinstruçõesdesegurançamultilínguesnoDVDdedocumentação
queoacompanha.

Предидаизползватетозипродукт,задължителнопрочететеивникнетевмногоезичнитеинструкции
забезопасноствDVDдискасдокументация,койтосепредоставяспродукта.

PrijeupotrebeovogproizvodaobaveznopročitajtevišejezičnesigurnosneuputekojesenalazenaDVD-us
dokumentacijomkojidobivateuzproizvod.

PředpoužitímproduktujetřebasipřečístaporozumětbezpečnostnímpokynůmuvedenýmnadiskuDVDs
dokumentací,kterýjedodávánsproduktem.

Førdubrugerproduktet,skaldusørgeforatlæseogforstådesikkerhedsforskrifter,derfindespåflere
sprog,pådendokumentations-dvd,derfølgermedproduktet.

LuetuotteenmukanatoimitetullaDVD-tietolevylläolevatmonikielisetturvaohjeetennentämäntuotteen
käyttöä.

Avantd'utiliserleproduit,veillezàbienlireetcomprendrelesinstructionsdesécuritémultilinguesfigurant
surleDVDdedocumentationfourniavecleproduit.

Πρινχρησιμοποιήσετετοπροϊόν,βεβαιωθείτεότιέχετεδιαβάσεικαικατανοήσειτιςοδηγίεςασφάλειας,οι
οποίεςείναιδιαθέσιμεςσεδιάφορεςγλώσσεςστοDVDτεκμηρίωσηςπουσυνοδεύειτοπροϊόν.

VorVerwendungdesProduktssolltenSieunbedingtdiemehrsprachigenSicherheitsanweisungenaufder
Dokumentations-DVDlesen,dieimLieferumfangdesProduktsenthaltenist.

AtermékhasználataelőttmindenképpenolvassaelésértelmezzeatermékhezkapottdokumentációsDVD
lemezentalálható,többnyelvenelolvashatóbiztonságielőírásokat.

Primadiutilizzareilprodotto,accertarsidileggereecomprendereleinformazionisullasicurezzamultilingue
disponibilisulDVDdidocumentazionefornitoconilprodotto.

製品をご使用になる前に、製品に付属のDocumentationDVDに収録されているマルチリンガルの「安
全に正しくご使用いただくために」を読んで理解してください。

제품을사용하기전에제품과함께제공되는문서DVD의다국어안전지침을주의깊게읽어보십시오.

Voordatuhetproductgebruikt,moetuervoorzorgendatudemeertaligeveiligheidsinstructiesopde
documentatie-dvdvanhetproducthebtgelezenenbegrijpt.

©CopyrightLenovo2015

iii

Przedskorzystaniemzproduktunależyzapoznaćsięzwielojęzycznymiinstrukcjamibezpieczeństwa
znajdującymisięnapłycieDVDzdokumentacjądostarczonąwrazzproduktem.

Antesdeutilizaroproduto,leiaatentamenteasinstruçõesdesegurançamultilinguesqueconstamno
DVDdedocumentaçãofornecidocomoproduto.

Înaintedeautilizaprodusul,asiguraţi-văcăaţicititşiînţelesinstrucţiuniledesiguranţăînmaimultelimbide
peDVD-ulcudocumentaţiecareînsoţeşteprodusul.

Førdubrukerproduktet,måduleseogforstådenflerspråkligesikkerhetsinformasjonenpåDVDenmed
dokumentasjonsomfølgermedproduktet.

Преждечемиспользоватьэтотпродукт ,внимательноознакомьтесьсинструкциямипотехнике
безопасностинаразныхязыках,которыеможнонайтинаDVD-дискесдокументациейвкомплектес
продуктом.

在使用本产品之前，请务必先阅读和了解产品附带的文档DVD中的多语言安全说明。

Prenegotoupotrebiteproizvodobaveznopaljivoproitajteiprouiteviejezikouputstvozabezbednostna
dokumentacionomDVD-ukojistedobiliuzproizvod.

PredpouvanmproduktusipretajteviacjazynbezpenostnpokynynadiskuDVDsdokumentcioudodanoms
produktom.

Predenzačneteuporabljatiizdelek,jepomembno,daprebereteinrazumetevečjezičnavarnostnanavodila
naDVD-juzdokumentacijo,kistegaprejeliskupajzizdelkom.

Antesdeutilizarelproducto,asegúresedeleerycomprenderlasinstruccionesdeseguridadmultilingüesdel
DVDdedocumentaciónqueseproporcionaconelproducto.

Varnogamedattläsasäkerhetsinstruktionernapådokumentations-DVD-skivansomföljermedprodukten
innandubörjaranvändaprodukten.

使用本產品之前，請務必閱讀並瞭解產品隨附的文件DVD上的多國語言版本安全資訊。

Buürünükullanmadanönce,ürünlebirliktegönderilenbelgeDVD'siüzerindekiçokdiliçerengüvenlik
yönergeleriniokuyupanladýðýnýzdaneminolun.

Передвикористаннямцьогопродуктууважноознайомтесязінструкціямизтехнікибезпекинарізних
мовах,щоможназнайтинаDVD-дискуздокументацієювкомплектізпродуктом.

Important:Fortranslatedversionsofthecautionordangerstatement,refertotheSafety,Warranty,and
SupportInformationdocument.

Ensurethatyoureadandunderstandallcautionanddangerstatementsinthisdocumentbeforeyouperform
theprocedures.Readandunderstandanyadditionalsafetyinformationthatisincludedwiththestorage
productoroptionaldevicebeforeyouinstall,remove,orreplacethedevice.

ivLenovoStorageN3310UserGuideandHardwareMaintenanceManual

Statement1

DANGER

Electricalcurrentfrompower,telephone,andcommunicationcablesishazardous.

Toavoidashockhazard:

•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconfigurationofthis

productduringanelectricalstorm.

•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.

•Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.

•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.

•Whenpossible,useonehandonlytoconnectordisconnectsignalcables.

•Neverturnonanyequipmentwhenthereisevidenceoffire,water,orstructuraldamage.

•Disconnecttheattachedpowercords,telecommunicationssystems,networks,andmodemsbeforeyou

openthedevicecovers,unlessinstructedotherwiseintheinstallationandconfigurationprocedures.

•Connectanddisconnectcablesasdescribedinthefollowingtablewheninstalling,moving,oropening

coversonthisproductorattacheddevices.

Toconnect:Todisconnect:

1.TurneverythingOFF .

2.First,attachallcablestodevices.

3.Attachsignalcablestoconnectors.

4.Attachpowercordstooutlets.

5.TurndevicesON.

1.TurneverythingOFF .

2.First,removepowercordsfromoutlets.

3.Removesignalcablesfromconnectors.

4.Removeallcablesfromdevices.

Statement2

DANGER

Dangerofexplosionifbatteryisincorrectlyreplaced.

Whenreplacingthelithiumcoincellbattery,useonlythesameoranequivalenttypethatis
recommendedbythemanufacturer .Thebatterycontainslithiumandcanexplodeifnotproperly
used,handled,ordisposedof.

Donot:

•Throworimmerseintowater

•Heattomorethan100°C(212°F)

•Repairordisassemble

Disposeofthebatteryasrequiredbylocalordinancesorregulations.

©CopyrightLenovo2015

v

Statement3

CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVDdrives,fiberopticdevices,ortransmitters)are
installed,notethefollowing:

•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto
hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.

•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecifiedherein
mightresultinhazardousradiationexposure.

DANGER

SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:

Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical
instruments,andavoiddirectexposuretothebeam.

Statement4

≥18kg(39.7lb)≥32kg(70.5lb)≥55kg(121.2lb)
<32kg(70.5lb)<55kg(121.2lb)<100kg(220.5lb)

CAUTION:
Usesafepracticeswhenlifting.

Statement5

CAUTION:
Thepowercontrolbuttononthedeviceandthepowerswitchonthepowersupplydonotturnoff
theelectricalcurrentsuppliedtothedevice.Thedevicealsomighthavemorethanonepower
cord.T oremoveallelectricalcurrentfromthedevice,ensurethatallpowercordsaredisconnected
fromthepowersource.

viLenovoStorageN3310UserGuideandHardwareMaintenanceManual

Statement6

CAUTION:
Ifyouinstallastrain-reliefbracketoptionovertheendofthepowercordthatisconnectedtothe
device,youmustconnecttheotherendofthepowercordtoapowersourcethatiseasilyaccessible
incaseitneedstobedisconnected.

Statement7

CAUTION:
Ifthedevicehasdoors,ensurethatyouremoveorsecurethedoorsbeforemovingorliftingthe
devicetoprotectagainstpersonalinjury.Thedoorswillnotsupporttheweightofthedevice.

Statement8

CAUTION:
Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel
attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith
oneoftheseparts,contactaservicetechnician.

Statement9

CAUTION:
Disconnectthehot-swapfancablesbeforeremovingthefanfromthedevicetoprotectagainst
personalinjury.

Statement10

CAUTION:
Thefollowinglabelindicatesasharp-edgehazard.

©CopyrightLenovo2015

vii

Statement11

CAUTION:
Thefollowinglabelindicatesapotentialheathazard.

Statement12

DANGER

Overloadingabranchcircuitisapotentialfirehazardandashockhazardundercertainconditions.T o
avoidthesehazards,ensurethatyoursystemelectricalrequirementsdonotexceedbranchcurrentratings
attheinstallationsite.

Statement13

CAUTION:
Ensurethattherackissecuredproperlytoavoidtippingwhenthestorageunitisextendedontherails.

Statement14

CAUTION:
SomeaccessoryoroptionboardoutputsexceedClass2orlimitedpowersourcelimits.You
mustinstalltheappropriateinterconnectingcablinginaccordancewithyourlocalelectricalcode
requirements.

Statement15

CAUTION:
Thepower-controlbuttononthedevicemayputthedeviceinstandbymodeinsteadofturningoff
thedevice.Inaddition,thedevicemighthavemultipleconnectionstodcpower.T oremoveall
electricalcurrentfromthedevice,ensurethatallconnectionstodcpoweraredisconnectedat
thedcpowerinputterminals.

viiiLenovoStorageN3310UserGuideandHardwareMaintenanceManual

Statement16

CAUTION:
Toreducetheriskofelectricshockorenergyhazards:

•Thisequipmentmustbeinstalledbytrainedservicepersonnelinarestricted-accesslocation,as
definedbyyourlocalelectricalcodeandthelatesteditionofIEC60950.

•Thebranchcircuitovercurrentprotectionmustberatedinaccordancewithlocalelectricalcode
requirements.

•Use1.3mm

2

or16AmericanWireGauge(AWG)copperconductoronly,notexceeding3meters

inlength.

•Torquethewiring-terminalscrewsto1.4newton-metersor12inch-pounds.

•Provideareadilyavailable,approvedandrateddisconnectdeviceinthefieldwiring.

Statement17

CAUTION:
ThisproductcontainsaClass1Mlaser.Donotviewdirectlywithopticalinstruments.

Statement18

CAUTION:
Donotplaceanyobjectontopofrack-mountedproducts.

Statement19

CAUTION:
Hazardousmovingparts.Keepfingersandotherbodypartsaway.

©CopyrightLenovo2015

ix

Statement20

CAUTION:
Alithiumionbatteryisprovided.T oavoidpossibleexplosion,donotburnthebattery.Replacethe
batteryonlywiththeLenovo-approvedpart.Recycleordiscardthebatteryasinstructedbylocal
regulations.

Productsthatarenotassessed

Typicalproductsthatarenotassessedincludebutnotlimitedtothefollowing:

•StorageandIT-rackcomponents(forexample,uninterruptiblepowersuppliesandcurrentdistribution
systems)

•DevicesinITrooms(forexample,bulkstorageunitsandnetworkproducts)

•Industriallow-voltageswitchgear

Safetyinspectionguide

Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach
machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians
frominjury.Thisguideaddressesonlythoseitems.Youshouldusegoodjudgmenttoidentifypotentialsafety
hazardsduetoattachmentofnon-LenovoStoragefeaturesoroptionsnotcoveredbythisinspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand
whetheryoucancontinuewithoutfirstcorrectingtheproblem.

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal
electricalshock)

•Explosivehazards,suchasadamagedCathodeRayTube(CRT)monitororabulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning
ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercordsdisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Poweroffthestorage.Disconnectthepowercords.

3.Checkthepowercordfor:
a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground

continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.

b.Thepowercordshouldbetheauthorizedtypespecifiedforyourstorage.Goto:

http://www.lenovo.com/serviceparts-lookup

c.Insulationmustnotbefrayedorworn.

4.Checkforcrackedorbulgingbatteries.

5.Removethecover.

6.Checkforanyobviousnon-LenovoStoragealterations.Usegoodjudgmentastothesafetyofany
non-LenovoStoragealterations.

xLenovoStorageN3310UserGuideandHardwareMaintenanceManual

7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetalfilings,contamination,wateror
otherliquids,orsignsoffireorsmokedamage.

8.Checkforworn,frayed,orpinchedcables.

9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Groundingrequirements

Electricalgroundingofthestorageisrequiredforoperatorsafetyandcorrectsystemfunction.Proper
groundingoftheelectricaloutletcanbeverifiedbyacertifiedelectrician.

©CopyrightLenovo2015

xi

xiiLenovoStorageN3310UserGuideandHardwareMaintenanceManual

Chapter1.Generalinformation

Thischapterprovidessomegeneralinformationaboutyourproduct.

Thischaptercontainsthefollowingitems:

•“Introduction”onpage1

•“Documentation”onpage2

Introduction

ThisdocumentforyourLenovo
thestorageproductfeatures,specifications,componentlocations,configurationinstructions,hardware
replacementprocedures,andbasictroubleshootinganddiagnostics.

YourstorageproductcomeswithadocumentationDVDthatcontainsvariousstorageproductdocumentsto
helpyouuseandmaintainthestorageproduct.

TheLenovoLimitedWarranty(LLW)containsthewarrantytermsthatapplytotheproductyou
purchasedfromLenovo.ReadtheLLWonthedocumentationDVDthatcomeswithyourstorage
product.AprintablegenericversionofthelatestLLWalsoisavailableinmorethan30languagesat
http://www.lenovo.com/warranty/llw_02.IfyoucannotobtaintheLLWthroughthedocumentationDVDor
LenovoWebsite,contactyourlocalLenovoofficeorresellertoobtainaprintedversionoftheLLW,free
ofcharge.

®

network-attachedstorage(NAS)productcontainsinformationabout

Forwarrantyservice,consulttheworldwideLenovoSupporttelephonelist.T elephonenumbersaresubject
tochangewithoutnotice.Themostup-to-datetelephonelistforLenovoSupportisalwaysavailableonthe
Websiteathttp://www.lenovo.com/support/phone.Ifthetelephonenumberforyourcountryorregionisnot
listed,contactyourLenovoresellerorLenovomarketingrepresentative.

Toobtainthemostup-to-dateinformationaboutthestorageproduct,goto:
http://shop.lenovo.com/us/en/servers/network-storage/

LenovomaintainspagesontheWorldWideWeb,whereyoucangetthelatesttechnicalinformationand
downloaddocumentationordevicedriversandupdates.ToaccesstheLenovoSupportWebsite,goto:
http://www.lenovo.com/support

©CopyrightLenovo2015

1

Recordinformationaboutyourstorageproductinthefollowingtable.Y ouwillneedtheinformationifyou
everneedtohaveyourstorageproductserviced.

Forwheretofindtheproductinformationlabelonthechassis,see“Machinetype,model,andserialnumber
label”onpage13

.

Productname

Machinetypeandmodel(MT-M)

Serialnumber(S/N)

Dateofpurchase

______________________________________________

______________________________________________

______________________________________________

______________________________________________

YoucanregisteryourstorageproductwithLenovobyfollowingtheinstructionsat:
http://www.lenovo.com/register

Whenyouregisteryourstorageproduct,informationisenteredintoadatabase,whichenablesLenovoto
contactyouincaseofarecallorothersevereproblem.AfteryouregisteryourstorageproductwithLenovo,
youwillreceivequickerservicewhenyoucallLenovoforhelp.Inaddition,somelocationsofferextended
privilegesandservicestoregisteredusers.

Documentation

Thistopicprovidesageneraldescriptionofeachdocumentforyourstorageproductandinstructionsonhow
toobtainallthedocuments.

Printeddocuments

Thefollowingdocumentsareprintedoutandincludedinyourstorageproductpackage.

•GettingStartedGuide
Thisdocumentprovidesgeneralinformationtohelpyougetfamiliarwithyourstorageproduct.

•RackInstallationInstructions(availableonsomemodels)
Thisdocumentprovidesinstructionsonhowtoinstallyourstorageproductintoastandardrackcabinet

byusingtherailkitshippedwiththestorageproduct.

Note:Dependingonthemodel,aprintedEnglishversionofthisdocumentmightbeincludedinyour
storageproductpackage.PDFversionsofotherlanguagesareprovidedonthedocumentationDVD
thatcomeswithyourstorageproduct.

2LenovoStorageN3310UserGuideandHardwareMaintenanceManual

DocumentationDVD

ThedocumentationDVD,whichcomeswithyourstorageproduct,containsvariousdocumentsforyour
storageproductinPortableDocumentFormat(PDF)andHyperT extMarkupLanguage(HTML).The
documentationDVDisnotbootable.ToviewthedocumentsontheDVD,youwillneedacomputerwitha
WebbrowserandtheAdobeReaderprogram,whichisavailablefordownloadat:
http://www.adobe.com

TostartthedocumentationDVD,inserttheDVDintotheopticaldrive.TheDVDisAutoPlayenabledand
startsautomaticallyinmostMicrosoft

®

Linux

operatingsystem,openthelaunch.htmfilelocatedintherootdirectoryoftheDVD.

®

Windows

®

environments.IftheDVDfailstostartorifyouareusinga

Note:LenovomaintainspagesontheWorldWideWeb,whereyoucangetthelatesttechnicalinformation
anddownloaddocumentationordevicedriversandupdates.Someinformationinthedocumentsonthe
documentationDVDmightchangewithoutnoticeafterthefirstreleaseoftheDVD.Y oucanalwaysobtainall
themostup-to-datedocumentationforyourstorageproductfromtheLenovoWebsiteat:
http://www.lenovo.com/support

ThefollowingdocumentsareonthedocumentationDVDthatcomeswithyourstorageproduct:

•Safety,Warranty,andSupportInformation
Thisisamultilingualdocumentthatincludesallthesafetystatementsforyourproductinmorethan30

languages.Besuretoreadandunderstandallthesafetystatementsbeforeusingtheproduct.This
documentalsoincludestheLenovowarrantystatement,CustomerReplaceableUnits(CRUs)information,
andinformationabouthowtocontacttheLenovoCustomerSupportCenter.

•LenovoLicenseAgreement
ThisdocumentincludesthetermsandconditionsoftheLenovoLicenseAgreement.

•UserGuideandHardwareMaintenanceManual
Thisdocumentprovidesdetailedinformationtohelpyougetfamiliarwithyourstorageproductandhelp

youuse,configure,andmaintainyourstorageproduct.

•RackInstallationInstructions
Thisdocumentprovidesinstructionsonhowtoinstallyourstorageproductintoastandardrackcabinet

byusingtherailkitshippedwiththestorageproduct.

•NASAdministratorGuide
Thisdocumentprovidesinstructionsonhowtomanageyourstorageproductusingtheprogramsand

utilitiesthatcomewiththeMicrosoftWindowsStorageServer2012R2operatingsystem.

Chapter1.Generalinformation3

4LenovoStorageN3310UserGuideandHardwareMaintenanceManual

Chapter2.Storageproductsetuproadmap

Thischapterprovidesageneralroadmaptoguideyouthroughsettingupyourstorageproduct.

Thestorageproductsetupprocedurevariesdependingontheconfigurationofthestorageproductwhen
itwasdelivered.Insomecases,thestorageproductisfullyconfiguredandyoujustneedtoconnectthe
storageproducttothenetworkandanacpowersource,andthenyoucanturnonthestorageproduct.In
othercases,thestorageproductneedstohavehardwarefeaturesinstalled,requireshardwareandfirmware
configuration,andrequiresanoperatingsystemtobeinstalled.

Thegeneralprocedureforsettingupyourstorageproductis:

1.Unpackthestorageproductpackage.See“Storageproductpackage”onpage7.

2.Installanyrequiredhardwareorstorageproductoption.SeetherelatedtopicsinChapter6“Replacing
hardware”onpage41.

3.Ifnecessary,installthestorageproductintoastandardrackcabinetbyusingtherailkitshippedwith
thestorageproduct.SeetheRackInstallationInstructionsthatcomeswiththestorageproduct.

4.ConnecttheEthernetcableandpowercordstothestorageproduct.See“Rearviewofthestorage
product”onpage17

5.Turnonthestorageproducttoverifyoperation.See“Turningonthestorageproduct”onpage29.

6.ReviewtheUnifiedExtensibleFirmwareInterface(UEFI)settingsandcustomizeasneeded.See“Using
theSetupUtilityprogram”onpage31

7.ConfigureRAIDandinstalltheoperatingsystemandbasicdrivers.See“LenovoThinkServer
DeploymentManager”onpage12

8.Installanyadditionaldriversneededforaddedfeatures.Refertotheinstructionsthatcomewiththe
hardwareoption.

9.ConfigureEthernetsettingsintheoperatingsystembyreferringtotheoperatingsystemhelp.This
stepisnotrequirediftheoperatingsystemwasinstalledusingtheLenovoThinkServerDeployment
Managerprogram.

10.Checkforfirmwareupdates.See“Updatingthefirmware”onpage40.

11.Installmanagementapplicationsandanyotherapplications.Refertothedocumentationthatcomes
withtheapplicationsthatyouwanttoinstall.

tolocatetheconnectors.

.

and“ConfiguringRAID”onpage38.

©CopyrightLenovo2015

5

6LenovoStorageN3310UserGuideandHardwareMaintenanceManual

Chapter3.Productoverview

Thischapterprovidesinformationaboutthestorageproductpackage,features,specifications,software
programs,andcomponentlocations.

Thischaptercontainsthefollowingitems:

•“Storageproductpackage”onpage7

•“Features”onpage7

•“Specifications”onpage11

•“Software”onpage12

•“Locations”onpage13

Storageproductpackage

Thestorageproductpackageincludesthefollowingitems:

•Storageproduct

•Railkit(availableonsomemodels)

•Cablemanagementarmorcablemanagementbar(availableonsomemodels)

•Slimopticaldrive(availableonsomemodels)

•Materialbox,includingitemssuchaspowercords,printeddocumentation,andadocumentationDVD

Features

Thistopicprovidesgeneralinformationaboutthestorageproductfeaturesforvariousmodels.Depending
onyourspecificmodel,somefeaturesmightvaryornotapply.Forinformationaboutyourspecificmodel,
usetheSetupUtilityprogram.See“ViewinginformationintheSetupUtilityprogram”onpage31
canrefertotheProductSpecificationsReferencedocumentforLenovoStorageproductsat:
http://www.lenovo.com/psref/

Microprocessor

OneortwoIntel

Memory

Yourstorageproducthas16memoryslots.Formoreinformation,see“Memorymoduleinstallationrules”
onpage48.

®

®

Xeon

microprocessors(internalcachesizevariesbymodel)

.Youalso

©CopyrightLenovo2015

7

Powersupply

Yourstorageproductcomeswithoneortwopowersupplies.Whentwopowersuppliesarebothinstalled,
theyprovideredundantandhot-swapfeatures.Dependingonthestorageproductmodel,thepower
suppliesforyourstorageproductcanbeanyofthefollowingtypes:

•450-watt,90–264Vac,universalinputandcompliantwith80PLUSGold

•550-watt,90–264Vac,universalinputandcompliantwith80PLUSPlatinum

•750-watt,90–264Vac,universalinputandcompliantwith80PLUSPlatinum

•750-watt,180–264Vac,universalinputandcompliantwith80PLUSTitanium

Systemfans

Yourstorageproductsupportsuptosixsystemfans.Thisdesignhelpsyouavoidsignificantcooling
problemswhenasystemfanfails.

Internaldrives

Internaldrivesaredevicesthatyourstorageproductusestoreadandstoredata.Theinternaldrives
supportedbyyourstorageproductvarybymodel.

•Internalstoragedrive
Yourstorageproductsupportsuptofour3.5-inchhot-swapSerialAdvancedTechnologyAttachment

(SATA)harddiskdrives,SerialAttachedSCSI(SAS)harddiskdrives(SCSIistheacronymforSmall
ComputerSystemInterface),orsolid-statedrives.

Note:Youcaninstalla2.5-inchsolid-statedriveintoa3.5-inch-drivebay.Formoreinformation,see
“Installinga2.5-inchsolid-statedriveintoa3.5-inchhard-disk-drivebay”onpage90

.

•Opticaldrive
–OneslimSATAopticaldriveinsomemodels

Tolocatetheinternaldrivesordrivebays,see“Storageproductcomponents”onpage19.

Expansionslots

•OnePCIExpress(PCIe)slotonthesystemboard

•OnePCIeslotoneachrisercard

•Tworisercardassemblyslotsonthesystemboard

Fordetailedinformation,see“Rearviewofthestorageproduct”onpage17.

8LenovoStorageN3310UserGuideandHardwareMaintenanceManual

Input/Output(I/O)features

•Ontherearpanel:
–Onevideographicsarray(VGA)DB-15connector

–Oneserialconnector
–ThreeRJ-45Ethernetconnectors(Ethernetconnector0isforsystemmanagement)
–TwoUSB3.0connectors

•Onthefrontpanel:
–OneDisplayPortconnector

–TwoUSB2.0connectors

Tolocatetheconnectors,refertotherelatedtopicsin“Locations”onpage13.

Videosubsystem

AnintegratedgraphicscontrollerisavailableinyourstorageproducttosupportDisplayPortconnectors
forconnectingvideodevices.TheintegratedgraphicscontrollerislocatedintheBaseboardManagement
Controller(BMC)chiponthesystemboard.

•Integratedgraphicscontroller:on-boardASPEEDAST2400

•16MBofvideomemorycache

Ethernetconnectivity

TherearethreeRJ-45Ethernetconnectorsontherearpanelwith10megabitspersecond(Mbps),100Mbps,
or1000Mbpsnetworkconnectivity.Ethernetconnector0isforsystemmanagementbydefault.However,
youalsocansetEthernetconnector1or2forsystemmanagementuseintheSetupUtilityprogram.

Formoreinformation,see“Rearviewofthestorageproduct”onpage17.

Reliability,availability,andserviceability

Reliability,availability,andserviceability(hereinafterreferredtoasRAS)arethreeimportantstorageproduct
designfeatures.TheRASfeatureshelpyouensuretheintegrityofthedatastoredonthestorageproduct,
theavailabilityofthestorageproductwhenyouneedit,andtheeasewithwhichyoucandiagnoseand
correctproblems.

YourstorageproducthasthefollowingRASfeatures:

•Securityfeatures
–Administratorpasswordanduserpasswordtohelpprotectunauthorizedaccesstothestorageproduct

(see“Usingpasswords”onpage34

)
–Remotemonitoringorcontrolbyanadministratortoprovideprotectionorhelp
–Hot-swapredundantpowersuppliestohelpavoidsignificantinterruptiontotheoperationofthe

systemwhenapowersupplyfails

–Anintrusionswitchthatinformsyouthatthestorageproductcoverisnotproperlyinstalledorclosed

bycreatinganeventinthesystemeventlog(SEL)

•Basicsystemmanagementfeatures
–Abilitytostorethepower-onself-test(POST)hardwaretestresults

–BIOSSetupUtilityprogram

Chapter3.Productoverview9

TheBIOSSetupUtilityprogramhelpsyouviewthestorageproductinformationandconfigurethe
storageproductinthepre-operatingsystemenvironment.See“UsingtheSetupUtilityprogram”
onpage31

.

–TSM(alsoknownasBMC)andIntelligentPlatformManagementInterface(IPMI)2.0

ThesystemboardplatformmanagementsubsystemisbasedontheintegratedTSMfeatures.The
TSMisamanagementchipthatisintegratedonthesystemboardofyourstorageproduct.Withthe
TSM,nomatterwhatconditionthestorageproductoperatingsystemisinandnomatterifthestorage
productisonoroff,aslongasthestorageproductisconnectedtonetworkandanacpowersource,
theinteractionwiththeTSM-controlledstorageproductscanbeachievedthroughsystemnetwork.
Theusercanobtainthestorageproducthardwarehealthinformationandsystemeventlog(SEL),
andisabletoconducttheoperationsincludingturningonoroffthestorageproduct,restartingthe
storageproduct,andsoon.Thispartofstorageproductmanagementisindependentoftheoperating
systemandiscalledout-of-bandmanagement.

ThesystemboardplatformmanagementsubsystemconsistsoftheintegratedTSM,communication
buses,sensors,theBIOS,andstorageproductmanagementfirmware.Itisresponsibleforerror
reporting,systempowercontrol,thermalmonitoring,systemfancontrol,andothermanagement
features.TheTSMprovidessystemmanagementandmonitoringfeaturesbasedontheIPMI2.0
specification.IPMIhelpslowertheoverallcostsofstorageproductmanagement.Y oucanfindmore
informationaboutIPMI2.0fromtheWebsiteofIntel.TheTSMalsosupportssomenon-IPMIfeatures,
suchastheDynamicHostConfigurationProtocol(DHCP)andthePlatformEnvironmentControl
Interface(PECI),toprovidemoresystemmanagementfunctions.

Youcanfindthedefaultusername,password,andotherinformationfortheTSMintheThinkServer
SystemManagerUserGuide,whichisavailablefordownloadat:
http://www.lenovo.com/support

–Hot-swapfeature

Yourstorageproductsupportshot-swapstoragedrives(includingharddiskdrivesandsolid-state
drives),andhot-swapredundantpowersupplies.Withthehot-swapfeature,youcaninstall,remove,
orreplaceahot-swapdevicewithoutturningoffthestorageproduct.

–PrebootExecutionEnvironment(PXE)

TheIntelPXEtechnologyenablesyoutobootyourcomputers,loadanoperatingsystem,ordeploy
executableimagesfromaremotestorageproductbyusinganetworkinterface.Theoperationcanbe
doneindependentlyoflocaldatastoragedevices(suchasharddiskdrives)oroperatingsystems.

–RedundantArrayofIndependentDisks(RAID)

YourstorageproductsupportsonboardSATAsoftwareRAID.IfarequiredRAIDcardisinstalled,
yourstorageproductalsosupportsadvancedSATA/SAShardwareRAIDconfigurations.Fordetailed
information,see“ConfiguringRAID”onpage38

.

–Statuslight-emittingdiodes(LEDs)anddiagnosticLEDs

FormoreinformationabouttheLEDsforyourstorageproduct,refertotherelatedtopicsin“Locations”
onpage13.

–Softwareprograms

Formoreinformationaboutthesoftwareprograms,see“Software”onpage12.

–WakeonLAN

WakeonLANisanEthernetcomputernetworkingstandardthatallowsacomputerorastorage
producttobeturnedonorwokenupbyanetworkmessage.Themessageisusuallysentbyaprogram
runningonanothercomputeronthesamelocalareanetwork.

•Advancedsystemmanagementfeatures
TheadvancedsystemmanagementfeaturesareonlyavailablewhentheTSMdetectsthepresenceofa

TSMPremiummodule.TheTSMPremiummoduleisaremotemanagementmodule.Y oucanpurchasea

10LenovoStorageN3310UserGuideandHardwareMaintenanceManual

TSMPremiummodulefromLenovoandinstallitonthesystemboardtoactivatetheadvancedsystem
managementfeatures.

Formoreinformationaboutadvancedsystemmanagement,refertotheThinkServerSystemManager
UserGuide,whichisavailablefordownloadat:
http://www.lenovo.com/support

Specifications

Thistopicliststhephysicalspecificationsforyourstorageproduct.

Dimensions

Widthwithoutrackhandles:447mm(17.59inches)
Widthwithrackhandles:482mm(18.98inches)
Depthwithoutrackhandles:781.6mm(30.77inches)
Depthwithrackhandles:802.5mm(31.59inches)
Height:43mm(1.69inches)

Weight

Theproductweightvariesdependingondifferentsystemconfigurations.

Rangeofproductweightwithoutpackage:13.6kg(29.98lb)to18kg(39.68lb)
Rangeofproductweightwithpackage:19.9kg(43.87lb)to24.3kg(53.57lb)

Environment

•Airtemperature:
Operating:10°Cto35°C(50°Fto95°F)

Storage:-40°Cto70°C(-40°Fto158°F)inoriginalshippingpackage

•Altitude:0to3048m(0to10000ft)inanunpressurizedenvironment

Note:Whenthealtitudeexceeds950m(3117ft),thedefinedmaximumdry-bulbtemperaturefor
operationbecomesadependentvariable.Thistemperaturevaluedecreasesby1°C(33.8°F)withevery
300m(984ft)ofaltitudeincrease.

•Humidity:
Operating:20%to80%(non-condensing)

Storagewithoutpackage:8%to90%(non-condensing)
Storagewithpackage:8%to90%(non-condensing)

Electricalinput

•Universalinput:

–Lowrange:

Minimum:100Vac
Maximum:127Vac
Inputfrequencyrange:50to60Hz

–Highrange:

Minimum:200Vac

Chapter3.Productoverview11

Maximum:240Vac
Inputfrequencyrange:50to60Hz

Software

Thistopicprovidesinformationaboutthesoftwareprogramsthatyoucanusetosetup,use,andmaintain
thestorageproduct.

Todownloadthesoftwareprograms,gototheLenovoSupportWebsiteathttp://www.lenovo.com/support
andfollowtheinstructionsontheWebpage.

BIOSandTSMupdateutilities

TheBIOSandTSM(alsoknownasBMC)firmwarekeepsupdatingaftertheshipmentofthestorageproduct.
LenovomaintainspagesontheSupportWebsiteandprovidestheBIOSandTSMupdateutilitieswith
instructionsfordownloadtohelpyouupdatetheBIOSandTSMfirmwareifneeded.Formoreinformation,
see“UpdatingorrecoveringtheBIOS”onpage36

and“Updatingthefirmware”onpage40.

LenovoThinkServerDeploymentManager

TheLenovoThinkServerDeploymentManagerprogram(hereinafterreferredtoasDeploymentManager)
simplifiestheprocessofconfiguringRAID,configuringBIOSsettings,andupdatingthefirmware.The
programworksinconjunctionwithyourWindowsorLinuxoperatingsysteminstallationdisctoautomatethe
processofinstallingtheoperatingsystemandassociateddevicedrivers.Theprogramispartoftheserver
firmware.Thehelpsystemfortheprogramcanbeaccesseddirectlyfromtheprograminterface.

DeploymentManagerhasthefollowingfeatures:

•Easy-to-use,language-selectableinterface

•Integratedhelpsystem

•Automatichardwaredetection

•Selectablepartitionsizeandfilesystemtype

•Abilitytoinstalltheoperatingsystemanddevicedriversinanunattendedmodetosavetime

•AbilitytocreateareusableresponsefilethatcanbeusedwithsimilarlyconfiguredLenovostorage
productstomakefutureinstallationsevenfaster

•ContainsRAIDconfigurationutility

•Providesdevicedriversbasedonthestorageproductmodelanddetecteddevices

•SupportsBIOSsettingsconfiguration

•Supportsfirmwareandapplicationsupdate

TouseDeploymentManager,dothefollowing:

1.Launchtheprogramthroughoneofthefollowingmethods:

•Turnonthestorageproduct.PressF10assoonasyouseethelogoscreen.Then,waitforseveral
seconds.DeploymentManageropens.

•StarttheSetupUtilityprogram.SelectBootManager➙LaunchTDM.DeploymentManageropens.

2.Readandacceptthelicenseagreement.

3.Selectthelanguageinwhichyouwanttoviewtheprogram.Then,followtheinstructionsonthe
screentousetheprogram.

12LenovoStorageN3310UserGuideandHardwareMaintenanceManual

BeforeinstallingaWindowsoraLinuxoperatingsystemusingDeploymentManager,itisrecommended
thatyoudothefollowing:

1.Downloadthelatestdevicedriverbundlefileforyourstorageproduct.Tofindanddownloadthebundle
file,gotohttp://www.lenovo.com/driversandfollowtheinstructionsontheWebpage.

2.LaunchDeploymentManagerandclickPlatformUpdateontheleftpane.

3.SelectApplicationandthenclickNext.

4.ClickBrowsetoselectthecorrespondingbundlefileandthenclickOK.Theversioninformationis
displayed.

5.ClickFlashtoapplythebundlefileandupdatethecurrentdevicedrivers.

Note:IfyouwanttoinstallaVMwarehypervisorusingDeploymentManager,thedevicedriverbundle
fileisnotneeded.

TodownloadthelatestDeploymentManager,gotohttp://www.lenovo.com/driversandfollowthe
instructionsontheWebpage.

LenovoThinkServerSystemManager

TheLenovoThinkServerSystemManager(TSM)isamanagementsolutionthatprovidescomprehensiveand
securemanagementfeatures.Thesefeaturesenableyoutomanageyourstorageproductsremotelyusing
aone-to-oneorone-to-manymethod.

TheTSMprovidesaone-to-oneweb-basedconsole.Theweb-basedconsoleisdevelopedinHTML5and
structuredinthewaythatmakesplatformmanagementintuitiveandefficient.TheTSMalsoprovidesa
securecommand-lineinterfacetomanageyourstorageproductsusingaone-to-manymethodforimproved
efficiencyandfunctionality.

FordetailedinformationaboutusingtheLenovoThinkServerSystemManager,refertotheintegrated
helpscreensanduserguides.

LenovoThinkServerSystemManagerPremium

LenovoThinkServerSystemManagerPremiumprovidesyouasolutionthatenablesyoutoreceiveallthe
benefitsandfeaturesprovidedbyboththeLenovoThinkServerSystemManagerprogramandtheLenovo
ThinkServerEnergyManagerprogram.Italsoenablesyoutocontrolthestorageproductremotelyusing
Lenovovirtualkeyboard,video,andmouse.

FordetailedinformationaboutusingtheLenovoThinkServerSystemManagerPremiumfeaturesandtools,
refertotheintegratedhelpscreensanduserguides.

Locations

Thistopicprovidesinformationtohelpyoulocateyourstorageproductcomponents.

Machinetype,model,andserialnumberlabel

WhenyoucontactLenovoforhelp,themachinetype,model,andserialnumberinformationhelpssupport
technicianstoidentifyyourstorageproductandprovidefasterservice.

Chapter3.Productoverview13

Themachinetype,model,andserialnumberlabelisattachedonthepull-outinformationcard,whichis

MT-M XXXX- XXX
S/N XXXXXXX

asmallplastictabandcanbeslidoutofthefrontofthechassis.Thefollowingillustrationsaresamples
ofthemachinetype,model,andserialnumberlabelsonstorageproductmodelswithdifferentharddisk
driveconfigurations.

Note:Dependingonthemodel,yourstorageproductmightlookslightlydifferentfromtheillustrationsin
thistopic.

Figure1.Labelonstorageproductmodelswith3.5-inch-drivebays

Frontviewofthestorageproduct

Figure2.Frontviewofthestorageproduct

1Frontpanel
3Pull-outinformationcard

53.5-inch-drivebays(0-3)6Rackhandle(left)

1Frontpanel

Fordetailedinformationaboutthecontrols,connectors,andstatusLEDsonthefrontpanel,see“Front
panel”onpage15

.

2Slimopticaldrive(availableonsomemodels)
4Rackhandle(right)

14LenovoStorageN3310UserGuideandHardwareMaintenanceManual

2Slimopticaldrive

SomestorageproductmodelscomewithaslimSATAopticaldrive.

3Pull-outinformationcard

Themachinetype,model,andserialnumberlabelofthestorageproductisattachedonthepull-out
informationcard.See“Machinetype,model,andserialnumberlabel”onpage13.

4Rackhandle(right)

6Rackhandle(left)

Ifyourstorageproductisinstalledinarackcabinet,youcanusetherackhandlestohelpyouslidethe
storageproductoutoftherackcabinet.Y oualsocanusetherackhandlesandscrewstosecurethestorage
productintherackcabinetsothatthestorageproductcannotslideout,especiallyinvibration-proneareas.
Formoreinformation,refertotheRackInstallationInstructionsthatcomeswithyourstorageproduct.

53.5-inch-drivebays(0-3)

TheEMIintegrityandcoolingofthestorageproductareprotectedbyhavingalldrivebayscoveredor
occupied.Thenumberoftheinstalledharddiskdrivesinyourstorageproductvariesbymodel.Thevacant
hard-disk-drivebaysareoccupiedbydummyhard-disk-drivetrays.

Whenyouinstalldrives,followtheorderofthedrivebaynumbers.

Frontpanel

Thefollowingillustrationshowsthecontrols,connectors,andLEDsonthefrontpanelofthestorage
product.Thefrontpanelvariesbymodel.

Figure3.Frontpanel

1NetworkstatusLED
3PowerbuttonwithpowerstatusLED
5DisplayPortconnector

1NetworkstatusLED

ThenetworkstatusLEDonthefrontpanelhelpsyouidentifythenetworkconnectivityandactivity.

NetworkstatusLED

OnGreen
Off

Blinking

Color

None

Green

2SystemhealthLED
4SystemIDbuttonwithIDLED
6USB2.0connectors(2)

Description

ThestorageproductisconnectedtoaLAN.
ThestorageproductisdisconnectedfromaLAN.
TheLANisconnectedandactive.

Chapter3.Productoverview15

2SystemhealthLED

ThesystemhealthLEDhelpsyoutodetermineifthereareanysystemerrors.

•Off:Thestorageproductisofforthestorageproductisonandworkingcorrectly.

•Amber:Thestorageproducthaspotentialsystemerrors.Checktheinformationinthefollowingtablefor
potentialsystemerrorsandcorrespondingsolutions.

•Blinking:TSMinitializationisinprogress.

Potentialsystemerror(systemhealthLED:amber)Solution

Thetemperatureofthestorageproductreachedthe
non-criticaltemperaturethreshold.

Thevoltageofthestorageproductreachedthenon-critical
voltagethreshold.

Afanisrunningatlowspeed.
Asystemfanhasbeenremoved.1.Ensurethatthesystemfansareconnectedsecurely

Thepowersupplyhasacriticalerror.
Apowercordhasbeendisconnectedoraredundant

powersupplyhasbeenremoved.

Thesystemisoverheated.

ChecktheBMCforerrorsandcheckthesystemfans.

Replacethesystemboard.

Note:ThisactionmustbeperformedonlybyLenovo
servicepersonnel.SeeChapter8“Gettinginformation,
help,andservice”onpage121

Checkthesystemfans.

tothesystemboard.

2.Reinstalltheremovedfanorinstallanewfanto
replacetheremovedfan.

ChecktheBMCfordetailedinformation.

1.Ensurethatthepowersuppliesareinstalledsecurely.

2.Ensurethatthepowercordsareconnectedsecurely
tothepowersupplies.

3.Installanewpowersupplytoreplacetheremoved
one.

ChecktheBMCforerrorsandthencheckthesystem
fans.

.

3PowerbuttonwithpowerstatusLED

Youcanpressthepowerswitchtoturnonthestorageproductwhenyoufinishsettingupthestorage
product.Youalsocanholdthepowerswitchforseveralsecondstoturnoffthestorageproductifyoucannot
turnitofffromtheoperatingsystem.SeeChapter4“Turningonandturningoffthestorageproduct”on
page29

.ThepowerstatusLEDhelpsyoutodeterminethecurrentpowerstatus.

StatusColor

OnGreen
Off

None

Thestorageproductison.
Thestorageproductisoff.

Description

16LenovoStorageN3310UserGuideandHardwareMaintenanceManual

4SystemIDbuttonwithIDLED

WhenyoupressthesystemIDbutton,theIDLEDsonboththefrontandrearofthestorageproductarelitto
helpyoulocatethestorageproductamongotherstorageproducts.YoualsocanturnontheIDLEDsusinga
remotemanagementprogramforstorageproductpresencedetection.

StatusColor

On
Off

5DisplayPortconnector

Blue

NoneTheIDLEDisnotinuseorthesystemisnot

Thesystemisidentified.

identified.

Description

Usedtoattachahigh-performancemonitor,adirect-drivemonitor,orotherdevicesthatuseaDisplayPort
connector.

6USB2.0connectors(2)

UsedtoattachaUSB-compatibledevice,suchasaUSBkeyboard,mouse,scanner,orprinter.Ifyouhave
morethanfourUSBdevices,youcanpurchaseaUSBhub,whichyoucanusetoconnectadditional
USBdevices.

Rearviewofthestorageproduct

Thistopicprovidesinformationtohelpyoulocatetheconnectorsandcomponentsontherearofyour
storageproduct.

Thefollowingillustrationshowstheconnectorsandcomponentsontherearofyourstorageproduct.The
rearviewofthestorageproductvariesbymodel.

Figure4.Rearviewofthestorageproduct

1Powersupply1
3PCIeslot24PCIeslot1
5SystemIDLED6USB3.0connectors(2)
7Ethernetconnector2(RJ-45)8Ethernetconnector1(RJ-45)
9Serialconnector10Ethernetconnectorforsystemmanagement(RJ-45)
11VGAconnector(DB-15)

2Powersupply2(availableonsomemodels)

Chapter3.Productoverview17

1Powersupply1

2Powersupply2(availableonsomemodels)

Thehot-swapredundantpowersupplieshelpyouavoidsignificantinterruptiontotheoperationofthe
systemwhenapowersupplyfails.YoucanpurchaseapowersupplyoptionfromLenovoandinstallthe
powersupplytoprovidepowerredundancywithoutturningoffthestorageproduct.

Oneachpowersupply,therearethreestatusLEDsnearthepowercordconnector.Forinformationabout
thestatusLEDs,see“PowersupplystatusLEDs”onpage28.

3PCIeslot2

ItisrecommendedthatyouattachaRAIDcardtothelow-profilePCIeslot.

PhysicallinkwidthNegotiablelinkwidth

x16x16,x8,x4,x2,x1

4PCIeslot1

Supportedcardlengthandheight

Low-profilecard

UsedtoattachanEthernetcardoranyothersupportedPCIecard.

PhysicallinkwidthNegotiablelinkwidth

x16x16,x8,x4,x2,x1

5SystemIDLED

Supportedcardlengthandheight

Half-length,full-heightcard

WhenyoupresstheIDbuttononthefrontpanel,theIDLEDsonboththefrontandrearofthestorage
productarelittohelpyoulocatethestorageproductamongotherstorageproducts.Youalsocanturnon
theIDLEDsusingaremotemanagementprogramforstorageproductpresencedetection.

StatusColor

On
Off

6USB3.0connectors(2)

Blue

NoneTheIDLEDisnotinuseorthesystemisnot

Thesystemisidentified.

identified.

Description

UsedtoattachaUSB-compatibledevice,suchasaUSBkeyboard,mouse,scanner,orprinter.Ifyouhave
morethanfourUSBdevices,youcanpurchaseaUSBhub,whichyoucanusetoconnectadditional
USBdevices.

7810Ethernetconnectors(RJ-45)

UsedtoattachanEthernetcableforaLAN.EachEthernetconnectorhastwostatusLEDstohelpyou
identifytheEthernetconnectivity,activity,andconnectionspeed.

Note:Ethernetconnector0(callout

10)markedwith“MGMT”isforsystemmanagementbydefault.

18LenovoStorageN3310UserGuideandHardwareMaintenanceManual

EthernetstatusLED

1Left

2Right

9Serialconnector

ColorStatus

Amber
GreenOn
None
GreenOn
None

Green

On

Off

Off

BlinkingTheLANisconnectedandactive.

Theconnectionspeedis1000Mbps.
Theconnectionspeedis100Mbps.
Theconnectionspeedis10Mbps.
ThestorageproductisconnectedtoaLAN.
Thestorageproductisdisconnectedfroma

LAN.

Description

Usedtoattachadevicethatusesa9-pinserialconnector.

11VGAconnector(DB-15)

UsedtoattachaVGA-compatiblevideodevice,suchasaVGAmonitor.

Storageproductcomponents

Thistopicprovidesinformationtohelpyoulocatethecomponentsofyourstorageproduct.Formore
informationaboutmajorcomponents,seetherelatedtopicsin“Locations”onpage13.

Toremovethestorageproductcoverandthecoolingshroudandgainaccesstotheinsideofthestorage
product,see“Removingthecover”onpage43and“Removingandreinstallingthecoolingshroud”
onpage46.

Thechassisconfigurationvariesbymodel.

Note:Dependingonthemodel,yourstorageproductmightlookslightlydifferentfromtheillustrationsin
thistopic.

Chapter3.Productoverview19

Figure5.Storageproductcomponents

1Oneortwohot-swapredundantpowersupplies2DIMMs(varybymodel)
3Systemboard4Coolingshroud
5Backplanefor3.5-inchdrives

7Rackhandle(right)
9Rackhandle(left)10Slimopticaldrive(availableonsomemodels)
11Systemfans12Heatsink(s)withmicroprocessor(s)underneath
13Risercardassembly114Risercardassembly2

6ThinkServerRAIDSuperCapacitorModule(availableon

somemodels)

83.5-inch-drivearea

CRUsarepartsthatcanbeupgradedorreplacedbythecustomer.IfaCRUisdeterminedtobedefective
duringthewarrantyperiod,areplacementCRUwillbeprovidedtothecustomer.Customersareresponsible
forinstallingtheself-serviceCRUsforthisproduct.Customersalsocaninstalloptional-serviceCRUs,which
mightrequiresometechnicalskillsortools,orrequestthatatechnicianinstalltheoptional-serviceCRU
underthetermsoftheapplicablewarrantyservicetypeforyourcountryorregion.

Non-CRUsmustbereplacedonlybytrainedservicetechnicians.

ThefollowingtableliststhemajorFRUsinyourstorageproductandtheCRUidentificationinformation.For
acompletelistingofFRUinformation,suchasFRUpartnumbersandsupportedstorageproductmodels,
goto:
http://www.lenovo.com/serviceparts-lookup

Notes:

•BeforeservicingaLenovoproduct,ensurethatyoureadandunderstand“Safetyinformation”onpageiii.

•UseonlypartsprovidedbyLenovo.

*Availableonsomemodels

20LenovoStorageN3310UserGuideandHardwareMaintenanceManual

FRUdescription

Coin-cellbattery
Coolingshroud
FrontbackplaneNoYes
FrontpanelboardYesNo
HeatsinkYesNo
Hot-swapstoragedrive*YesNo
Hot-swapredundantpowersupplyYesNo
Intrusionswitch*YesNo
MemorymoduleYesNo
MicroprocessorNoYes
PCIecard
PowercordYesNo
RackhandlesYesNo
RisercardYesNo
Slimopticaldrive*
Systemboard
Systemfan
ThinkServeropticalmodule*
ThinkServerRAID110iupgradekey*
ThinkServerRAIDSuperCapacitorModule*
ThinkServerRAIDSuperCapacitorModuleholder*
ThinkServerSystemManagerPremiummodule*

Self-serviceCRUOptional-serviceCRU

YesNo
YesNo

YesNo

YesNo

NoNo
YesNo
YesNo
YesNo
YesNo
YesNo
YesNo

ThinkServerRAID710Adapter

SomestorageproductmodelscomewithaRAIDcardtoprovideadvancedSATA/SAShardwareRAID
functionstothestorageproduct.ThistopicprovidesinformationtohelpyoulocatetheconnectorsonaRAID
card.IfyourstorageproducthasaRAIDcardinstalled,theRAIDcardisseatedontherisercardassembly2.

Note:TheoptionkitfortheRAIDcardisdesignedfordifferenttypesofstorageproductsandmightcontain
additionalcablesthatarenotrequiredforyourstorageproduct.

Chapter3.Productoverview21

ThefollowingillustrationshowstheconnectorsontheThinkServerRAID710Adapter.

Figure6.ThinkServerRAID710Adapter

1Port1

Usedtoconnectamini-SASsignalcabletothemini-SASports0-3onthebackplane.

2ThinkServerRAIDSuperCapacitorModuleconnector

UsedtoconnectthecableofaThinkServerRAIDSuperCapacitorModule.

ToinstallorremovetheRAIDcard,referto“InstallingorremovingaPCIecard”onpage62.

Hot-swap-drivebackplane

Thefollowingillustrationsshowtheslotsandconnectorsonthebackplanefor3.5-inchdrives.

Figure7.Frontviewofthebackplanefor3.5-inchdrives

Figure8.Rearviewofthebackplanefor3.5-inchdrives

0-3Slot0-slot3

Usedtoconnect3.5-inchdrives.

410-pinpowerconnector

Usedtoconnecttothebackplanepowerconnectoronthesystemboardtoprovidepowertothebackplane.

5Opticaldrivepowerconnector

22LenovoStorageN3310UserGuideandHardwareMaintenanceManual

Usedtoconnectthepowercablefortheslimopticaldrive.

6Mini-SASports0-3

Usedtoconnectthemini-SASconnectorononeendofamini-SAStomini-SASsignalcabletosupportthe
harddiskdrive0toharddiskdrive3.

Systemboardcomponents

Thefollowingillustrationshowsthecomponentlocationsonthesystemboard.

Figure9.Systemboardcomponents

1SATAconnector(opticaldrive)2Coin-cellbattery
3SATAconnector0(ports0–3)
5Frontpanelconnector26Risercardassembly1slot
7TSMPremiummoduleconnector8PCIeslot
9Risercardassembly2slot10RAIDupgradekeyconnector
11Powersupplyconnector212Powersupplyconnector1
13Intrusionswitchconnector14Backplanepowerconnector2
15Backplanepowerconnector1
17Microprocessor2memoryslots(4)18Systemfan5connector
19Microprocessor2socket
21Microprocessor2memoryslots(4)22Microprocessor1memoryslots(4)
23Systemfan3connector24Systemfan2connector

4Frontpanelconnector1

16Systemfan6connector

20Systemfan4connector

Chapter3.Productoverview23

25Microprocessor1socket
27Microprocessor1memoryslots(4)

1SA TAconnector(opticaldrive)

26Systemfan1connector

Usedtoconnectthesignalcableoftheslimopticaldrive.

2Coin-cellbattery

Yourstorageproducthasaspecialtypeofmemorythatmaintainsthedate,time,andconfiguration
informationforbuilt-infeatures.Thecoin-cellbatterykeepstheinformationactivewhenyouturnoffthe
storageproduct.

3SA TAconnector0(ports0–3)

UsedtoconnecttotheMini-SASports0-3onthebackplane.

45Frontpanelconnector

Usedtoconnecttothefrontpanelboard.

6Risercardassembly1slot

Usedtoinstalltherisercardassembly1.

7TSMPremiummoduleconnector

UsedtoconnectaTSMPremiummoduletoenableadvancedremotemanagementfunctionsonyour
storageproduct.

8PCIeslot

UsedtoinstallasupportedPCIecard.ForinformationaboutsupportedPCIecards,see“Rearviewofthe
storageproduct”onpage17

9Risercardassembly2slot

.

Usedtoinstalltherisercardassembly2.

10RAIDupgradekeyconnector

UsedtoconnectaThinkServerRAID110iupgradekey.

11Powersupplyconnector2

Usedtoconnectthepowersupply2.

12Powersupplyconnector1

Usedtoconnectthepowersupply1.

13Intrusionswitchconnector

Usedtoconnecttoanintrusionswitch.

24LenovoStorageN3310UserGuideandHardwareMaintenanceManual

1415Backplanepowerconnector

Usedtoconnecttothe10-pinpowerconnectoronthebackplane.

161820232426Systemfanconnector

Usedtoconnectasystemfan.

17212227Memoryslots

Thereare16memoryslotsonthesystemboard.Fordetailedinformation,see“Memorymoduleinstallation
rules”onpage48.

19Microprocessor2socket

25Microprocessor1socket

Ifthestorageproducthastwomicroprocessors,eachofthemicroprocessorissecuredinthemicroprocessor
socketonthesystemboardandaheatsinkisinstalledabovethemicroprocessortoprovidecooling.Ifthe
storageproducthasonlyonemicroprocessor,themicroprocessorsocket2isprotectedbyamicroprocessor
socketcover.

Systemboardjumpers

Thefollowingillustrationshowsthejumpersonthesystemboardofyourstorageproduct.

Figure10.Systemboardjumpers

1Jumpercapstorage
3BIOSdefaultsettingsjumper4Clearpasswordjumper

2BIOSrecoveryjumper

Attention:Tosetthejumpers,removethestorageproductcoverandgainaccesstothesystemboard
first.Donotopenyourstorageproductorattemptanyrepairbeforereadingandunderstanding“Safety
information”onpageiiiand“Guidelines”onpage41.

Chapter3.Productoverview25

1Jumpercapstorage

Usedtostorethejumpercap.Ajumpercapisencasedonthepinsbydefault.

2BIOSrecoveryjumper

UsedtorecovertheBIOSifthepowertoyourstorageproductisinterruptedwhiletheBIOSisbeingupdated
andyourstorageproductcannotstartcorrectly.

TorecovertheBIOS,see“RecoveringfromaBIOSupdatefailure”onpage37

3BIOSdefaultsettingsjumper

.

UsedtoturntheBIOSsettingsintothefactory-defaultsettings.

ToturntheBIOSsettingsintothefactory-defaultsettings,dothefollowing:

1.Removeallexternalmediafromthedrivesandturnoffallattacheddevicesandthestorageproduct.
Then,disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedto
thestorageproduct.

2.Prepareyourstorageproduct.See“Removingorextendingthestorageproductfromtherackcabinet”
onpage43

.

3.Removethestorageproductcover.See“Removingthecover”onpage43.

4.LocatetheBIOSdefaultsettingsjumper3onthesystemboard.Then,removeanypartsand
disconnectanycablesthatmightimpedeyouraccesstothejumper.

Note:Donotremovethememorymodulesormicroprocessors.

5.Removethejumpercapfromthejumpercapstorage1.

6.NotetheorientationofthejumpercapandtheninstallthejumpercapontheBIOSdefaultsettings
jumper.

7.Reinstallanypartsandreconnectanycables.Then,reinstallthestorageproductcover.See
“Completingthepartsreplacement”onpage112.

8.Connectthestorageproducttoanacpowersourceandwaitforseveralminutes.Then,turnonthe
storageproduct.TheBIOSsettingsturnintothefactory-defaultsettings.

9.Repeatstep1throughstep3.

10.Movethejumpercapbacktothejumpercapstorage1.

11.Reinstallanypartsandreconnectanycables.Then,reinstallthestorageproductcover.See
“Completingthepartsreplacement”onpage112.

12.Connectthestorageproducttoanacpowersourceandturnonthestorageproduct.

4Clearpasswordjumper

Usedtoeraseforgottenpasswords,suchastheBIOSpasswords.

Toclearpasswords,dothefollowing:

1.Removeallexternalmediafromthedrivesandturnoffallattacheddevicesandthestorageproduct.
Then,disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedto
thestorageproduct.

2.Prepareyourstorageproduct.See“Removingorextendingthestorageproductfromtherackcabinet”
onpage43.

3.Removethestorageproductcover.See“Removingthecover”onpage43.

26LenovoStorageN3310UserGuideandHardwareMaintenanceManual

4.Locatetheclearpasswordjumper4onthesystemboard.Then,removeanypartsanddisconnectany
cablesthatmightimpedeyouraccesstothejumper.

Note:Donotremovethememorymodulesormicroprocessors.

5.Removethejumpercapfromthejumpercapstorage1.

6.Notetheorientationofthejumpercapandtheninstallthejumpercapontheclearpasswordjumper.

7.Reinstallanypartsandreconnectanycables.Then,reinstallthestorageproductcover.See
“Completingthepartsreplacement”onpage112.

8.Connectthestorageproducttoanacpowersourceandwaitforseveralminutes.Then,turnonthe
storageproduct.TheBIOSpasswordsareerased,includingtheadministratorpasswordanduser
password.

9.Repeatstep1throughstep3.

10.Movethejumpercapbacktothejumpercapstorage1.

11.Reinstallanypartsandreconnectanycables.Then,reinstallthestorageproductcover.See
“Completingthepartsreplacement”onpage112.

12.Connectthestorageproducttoanacpowersourceandturnonthestorageproduct.

13.Tosetnewpasswords,see“Usingpasswords”onpage34.

Hot-swap-drivestatusLEDs

Eachhot-swapdrivehastwostatusLEDsonthefront.

Figure11.Hot-swap-drivestatusLEDs

1DriveactivityLED2DrivestatusLEDDescription

OffOff
On,greenOff
Blinking,green

On,greenBlinkingrapidly(aboutfourflashes

On,greenOn,amber

Blinking,green

Off

persecond),amber

Blinkingslowly(aboutoneflashper
second),amber

Thedrivehasfailedorisnotpresent.
Thedriveispresentbutnotinuse.
Thedriveisactiveanddataisbeing

transferred.
TheRAIDcontrollerisidentifyingthe

drive.
TheRAIDarrayhasfailedandcannot

berecovered.Youneedtorecreatea
newarray.

Thedriveisbeingrebuilt.

Chapter3.Productoverview27

PowersupplystatusLEDs

1

2

3

Eachhot-swappowersupplyhasthreestatusLEDs.

Figure12.PowersupplystatusLEDs

LED

1InputstatusLED

2Outputstatus

LED

3FaultLED

Status

Off

On,green

Off

Blinking,green(aboutone
flasheverytwoseconds)

Blinking,green(abouttwo
flasheseachsecond)

On,green

Off

On,amber

DescriptionAction

Thepowersupplyis
disconnectedfromtheac
powersource.

Thepowersupplyisconnected
totheacpowersource.

Thestorageproductisoffor
thepowersupplyisnotworking
normally.

Thepowersupplyisincold
redundancyactivemode.

Thepowersupplyisincold
redundancysleepmode.

Thestorageproductisonand
thepowersupplyisworking
normally.

Thepowersupplyisworking
normally.

Thepowersupplyhasfailed.

Noactionisneeded.

Noactionisneeded.

Replacethepowersupply.
See“Installingorreplacinga
hot-swapredundantpower
supply”onpage83

Noactionisneeded.

Noactionisneeded.

Noactionisneeded.

Noactionisneeded.

Replacethepowersupply.
See“Installingorreplacinga
hot-swapredundantpower
supply”onpage83

.

.

Connectingthecables

Toconnectthesignalcablesfromtheinstalledhardwarecomponents,refertotherelatedinformation
inthefollowingtopics:

•“Hot-swap-drivebackplane”onpage22

•“ThinkServerRAID710Adapter”onpage21

•“Systemboardcomponents”onpage23

28LenovoStorageN3310UserGuideandHardwareMaintenanceManual

Chapter4.Turningonandturningoffthestorageproduct

Thischapterprovidesinformationaboutturningonandturningoffthestorageproduct.

Turningonthestorageproduct

Thestorageproductcanbeturnedoninoneofthefollowingways:

•Afteryoufinishunpackingandsettingupthestorageproduct,connectittoanacpowersource.Press
thepowerbuttononthefrontpaneltoturnonthestorageproduct.See“Frontpanel”onpage15
storageproductneedsabout30secondsfortheThinkServerSystemManager(TSM,alsoknownas
BMC)toinitializewheneveryouconnectthestorageproducttoanacpowersource.Ifyoupressthe
powerbuttononthefrontpanelduringthisperiod,thestorageproductwillnotstartimmediately;itwill
startaftertheTSMinitializationfinishes.

•WhentheWakeonLANfeatureisenabledonthestorageproductthatisconnectedtoanacpower
sourceandaLAN,anetworkadministratorcanremotelyturnonorwakeupthestorageproductfroma
managementconsoleusingremotenetworkmanagementsoftware.

•YoualsocanusetherelatedTSMfeaturetoremotelyturnonthestorageproductthroughthe
managementLAN.

Turningoffthestorageproduct

CAUTION:
Thepowercontrolbuttononthedeviceandthepowerswitchonthepowersupplydonotturnoff
theelectricalcurrentsuppliedtothedevice.Thedevicealsomighthavemorethanonepower
cord.T oremoveallelectricalcurrentfromthedevice,ensurethatallpowercordsaredisconnected
fromthepowersource.

.The

Thestorageproductcanbeturnedoffinoneofthefollowingways:

•Turnoffthestorageproductfromtheoperatingsystemifyouroperatingsystemsupportsthisfeature.
Afteranorderlyshutdownoftheoperatingsystem,thestorageproductwillturnoffautomatically.For
instructionsonhowtoshutdownyourspecificoperatingsystem,refertotherelateddocumentationor
helpsystemfortheoperatingsystem.

•Pressthepowerswitchonthefrontpaneltostartanorderlyshutdownoftheoperatingsystemandturn
offthestorageproduct,ifyouroperatingsystemsupportsthisfeature.

•Ifyourstorageproductstopsrespondingandyoucannotturnitoff,pressandholdthepowerswitchon
thefrontpanelforfoursecondsormore.Ifyoustillcannotturnoffthestorageproduct,disconnectall
powercordsfromthestorageproduct.

•IfthestorageproductisconnectedtoaLAN,anetworkadministratorcanremotelyturnoffthestorage
productfromamanagementconsoleusingremotenetworkmanagementsoftware.

•YoualsocanusetherelatedTSMfeaturetoremotelyturnoffthestorageproductthroughthe
managementLAN.

•Thestorageproductmightbeturnedoffasanautomaticresponsetoacriticalsystemfailure.

Notes:

©CopyrightLenovo2015

29

•Whenyouturnoffthestorageproductandleaveitconnectedtoanacpowersource,thestorageproduct
alsocanrespondtoaremoterequesttoturnonthestorageproduct.Toremoveallpowerfromthe
storageproduct,youmustdisconnectthestorageproductfromtheacpowersource.

•Forinformationaboutyourspecificoperatingsystem,refertotherelateddocumentationorhelpsystem
fortheoperatingsystem.

30LenovoStorageN3310UserGuideandHardwareMaintenanceManual

Chapter5.Configuringthestorageproduct

Thischapterprovidesthefollowinginformationtohelpyouconfigurethestorageproduct:

•“UsingtheSetupUtilityprogram”onpage31

•“ConfiguringRAID”onpage38

•“Updatingthefirmware”onpage40

UsingtheSetupUtilityprogram

ThistopicprovidesinformationaboutusingtheSetupUtilityprogram.

TheSetupUtilityprogramispartofthestorageproductfirmware.Y oucanusetheSetupUtilityprogram
toviewandchangetheconfigurationsettingsofyourstorageproduct,regardlessofwhichoperating
systemyouareusing.However,theoperatingsystemsettingsmightoverrideanysimilarsettingsinthe
SetupUtilityprogram.

StartingtheSetupUtilityprogram

ThistopicprovidesinstructionsonhowtostarttheSetupUtilityprogram.

TostarttheSetupUtilityprogram,dothefollowing:

1.Connectthestorageproducttoanacpowersourceandpressthepowerswitchonthefrontpanelto
turnonthestorageproduct.See“T urningonthestorageproduct”onpage29.

2.PresstheF1keyassoonasyouseethescreen.Then,waitforseveralseconds,andtheSetupUtility
programopens.Ifyouhavesetapassword,typethecorrectpasswordtoentertheSetupUtility
program.Forpasswordinformation,see“Usingpasswords”onpage34

.

ViewinginformationintheSetupUtilityprogram

TheSetupUtilityprogrammenulistsvariousitemsaboutthesystemconfiguration.Selectadesireditem
toviewinformationorchangesettings.

WhenworkingwiththeSetupUtilityprogram,youmustusethekeyboard.Thekeysusedtoperformvarious
tasksaredisplayedontherightbottompaneofeachscreen.Y oualsocanpresstheF1keyforgeneralhelp
aboutthekeys.Formostitems,thecorrespondinghelpmessageisdisplayedontherighttoppaneofthe
screenwhentheitemisselected.Iftheitemhassubmenus,youcandisplaythesubmenusbypressingEnter.

SetupUtilityprograminterface

DependingontheBIOSversionofyourstorageproduct,somemenuoriteminformationmightdifferslightly
fromtheinformationinthistopic.

Notes:

•Thedefaultsettingsalreadyareoptimizedforyou.Usethedefaultvalueforanyitemyouarenotfamiliar
with.Donotchangethevalueofunfamiliaritemstoavoidunexpectedproblems.Ifyouconsiderchanging
thestorageproductconfiguration,proceedwithextremecaution.Settingtheconfigurationincorrectly
mightcauseunexpectedresults.IfyoucannotturnonthestorageproductbecauseofincorrectBIOS
settings,usetheBIOSdefaultsettingsjumpertorestoretheBIOSsettingstothefactorydefaultsettings.
See“Systemboardjumpers”onpage25

.

©CopyrightLenovo2015

31

•Ifyouhavechangedanyhardwareinthestorageproduct,youmightneedtoupgradetheBIOSand
theTSMfirmware.

TheSetupUtilityprogrammaininterfaceconsistsofthefollowingmenus:

•“SystemInformationmenu”onpage32

•“AdvancedSettingsmenu”onpage32

•“SystemSecuritymenu”onpage33

•“TSMSettingsmenu”onpage33

•“BootManagermenu”onpage33

•“Save&Exitmenu”onpage33

LenovoprovidestheBIOSupdateutilityontheLenovoSupportWebsite.YoucandownloadtheBIOS
updateutilitytoupdatetheBIOS.See“UpdatingorrecoveringtheBIOS”onpage36

IfthepowertoyourstorageproductisinterruptedwhiletheBIOSisbeingupdatedandyourstorageproduct
cannotstartcorrectly,theBIOSwillrecovertothepreviousversionautomatically.Therecoveryprocess
lastsabout20minutes.YoualsocanusetheBIOSrecoveryjumpertorecoverfromaBIOSupdatefailure.
See“Systemboardjumpers”onpage25.

.

SystemInformationmenu

AfterenteringtheSetupUtilityprogram,youcanseetheSystemInformationmenu,whichlistsbasic
informationabouttheBIOS,microprocessortype,memory,systemdateandtime,andsoon.

TosetthesystemdateandtimeontheSystemInformationmenu,see“Settingthesystemdateand
time”onpage34.

AdvancedSettingsmenu

YoucanvieworchangevariousstorageproductcomponentsettingsontheAdvancedSettingsmenuinthe
SetupUtilityprogram.TheAdvancedSettingsmenucontainsvariousconfigurationsubmenusanditems.
Oneachsubmenu,pressEntertoshowselectableoptionsandselectadesiredoptionbyusingtheupand
downarrowkeysortypedesiredvaluesfromthekeyboard.Someitemsaredisplayedonthemenuonlyif
thestorageproductsupportsthecorrespondingfeatures.

Notes:

•Enabledmeansthatthefunctionisconfigured.

•Disabledmeansthatthefunctionisnotconfigured.

TheAdvancedSettingsmenucontainsthefollowingsubmenus.Formoreinformation,enterthe
correspondingsubmenuandrefertotheinstructionsonthescreen.

•ProcessorSettings:Viewinformationabouttheinstalledmicroprocessorsandsetmicroprocessor
configurationparameters.

•MemorySettings:Viewinformationabouttheinstalledmemorymodulesandsetmemoryconfiguration
parameters.

•AdvancedPowerSettings:Viewandsetpowerandperformanceparameters.

•PCI/PCIESettings:ViewandsetPCIorPCIeconfigurationparameters.

•SATASettings:SetonboardSATAparameters.

•USBSettings:ViewandsetUSBconfigurationparameters,suchasenablingordisablingUSBdevices.

•SerialSettings:Viewandsetconfigurationparametersfortheserialconnector.

32LenovoStorageN3310UserGuideandHardwareMaintenanceManual

•WakeupSettings:Viewandconfigurethewakeuptimingandsetthepowerstateafterapowerfailure.

•MiscellaneousSettings:Viewandconfiguresomemiscellaneousitems,suchastheNumLockkeyon
thekeyboardandthebootstatuscode.

SystemSecuritymenu

YoucansetpasswordsandconfiguretheTPMfunctionontheSystemSecuritymenuintheSetupUtility
program.Foreachmenuitem,pressEntertoshowselectableoptionsandselectadesiredoptionbyusing
theupanddownarrowkeysortypedesiredvaluesfromthekeyboard.Someitemsaredisplayedonthe
menuonlyifthestorageproductsupportsthecorrespondingfeatures.

Notes:

•Enabledmeansthatthefunctionisconfigured.

•Disabledmeansthatthefunctionisnotconfigured.

TheSystemSecuritymenucontainsthefollowingitems:

•AdministratorPassword:Setanadministratorpasswordtoprotectagainstunauthorizedaccesstoyour
storageproduct.See“Usingpasswords”onpage34

•UserPassword:Setauserpasswordtoprotectagainstunauthorizedaccesstoyourstorageproduct.
See“Usingpasswords”onpage34.

•SecureBoot:Setsecurebootparameters.

.

TSMSettingsmenu

YoucanvieworchangeeventlogandBMCsettingsontheTSMSettingsmenuintheSetupUtilityprogram.
Oneachsubmenu,pressEntertoviewtheinformationorshowselectableoptionsandselectadesired
optionbyusingtheupanddownarrowkeys.Someitemsaredisplayedonthemenuonlyifthestorage
productsupportsthecorrespondingfeatures.

TheTSMSettingsmenucontainsthefollowingsubmenus.Formoreinformation,enterthecorresponding
submenuandrefertotheinstructionsonthescreen.

•TSMNetworkSettings:SetBMCmanagementnetworkconfigurationparameters.

•UserAccountSettings:SetBMCuseraccountparameters.

BootManagermenu

TheBootManagermenuintheSetupUtilityprogramlistsallthebootabledevicesinstalledinyourstorage
productandthelisteditemsvarydependingonyourstorageproductconfiguration.

TheBootSequencesubmenuintheBootManagermenuprovidesaninterfacetohelpyouvieworchange
thestorageproductstartupoptions,includingthestartupsequenceandbootpriorityforvariousdevices.
Changesinthestartupoptionstakeeffectwhenthestorageproductrestarts.Thestartupsequencespecifies
theorderinwhichthestorageproductchecksdevicestofindabootrecord.Thestorageproductstartsfrom
thefirstbootrecordthatitfinds.Forexample,youcandefineastartupsequencethatchecksadiscinthe
opticaldrive,thencheckstheinternalstoragedrive,andthenchecksanetworkdevice.Forinformationabout
settingthestartupsequenceorselectingastartupdevice,see“Selectingastartupdevice”onpage35

Save&Exitmenu

AfteryoufinishviewingorchangingsettingsintheSetupUtilityprogram,youcanchooseadesired
actionfromtheSave&Exitmenutosavechanges,discardchanges,orloaddefaultvalues,andexitthe
program.PressEntertoselecttheitemontheSave&Exitmenu,andthenselectYeswhenpromptedto
confirmtheaction.ForinformationaboutexitingtheSetupUtilityprogram,see“ExitingtheSetupUtility
program”onpage36.

.

Chapter5.Configuringthestorageproduct33

TheSave&Exitmenucontainsthefollowingitems:

•SaveChangesandReset:SavechangesandthencontinuewithfurtherconfigurationintheSetup
Utilityprogram.

•DiscardChangesandExit:Discardchanges,loadpreviousvalues,andthenexittheSetupUtility
program.

•LoadOptimizedDefaults:Returntotheoptimizeddefaultsettings.

•SaveasUserDefaults:Savethecurrentsettingsasuserdefaultvalues.

•RestoreUserDefaults:Restoretheuserdefaultvaluesforalltheitems.

•PureUEFIOSOptimizedDefaults:EnableordisableoptimizeddefaultsettingsforthepureUEFI
operatingsystem.

Settingthesystemdateandtime

TosetthesystemdateandtimeintheSetupUtilityprogram,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage31.

2.OntheSystemInformationmenu,selectSystemDateorSystemTime.

3.UsetheTabkeytoswitchbetweendataelementsandtypethenumbersfromthekeyboardtosetthe
systemdateandtime.

4.PressF10tosavesettingsandexittheSetupUtilityprogram.

Usingpasswords

ByusingtheSetupUtilityprogram,youcansetapasswordtopreventunauthorizedaccesstoyour
storageproduct.

Youdonothavetosetapasswordtouseyourstorageproduct.However,usingapasswordimproves
computingsecurity.Ifyoudecidetosetapassword,readthefollowingtopics.

SetupUtilityprogrampasswordtypes

ThefollowingtypesofpasswordsareavailableintheSetupUtilityprogram:

•Administratorpassword
Settinganadministratorpassworddetersunauthorizedusersfromchangingconfigurationsettings.Ifyou

areresponsibleformaintainingtheconfigurationsettingsofseveralcomputers,youmightwanttoset
anadministratorpassword.Whenanadministratorpasswordisset,youarepromptedtotypeavalid
passwordeachtimeyoutrytoaccesstheSetupUtilityprogram.TheSetupUtilityprogramcannot
beaccesseduntilavalidpasswordistypedin.

•Userpassword
Whenauserpasswordisset,youarepromptedtotypeavalidpasswordeachtimethestorageproduct

turnson.Youcannotlogintoanyoperatingsystemuntilavalidpasswordistypedin.

Note:Ifboththeadministratorpasswordanduserpasswordareset,youcantypeeitherpasswordtousethe
storageproduct.However,youmustuseyouradministratorpasswordtochangeanyconfigurationsettings.

Passwordconsiderations

Forsecurityreasons,itisrecommendedtouseastrongpasswordthatcannotbeeasilycompromised.

Notes:

•TheSetupUtilityprogrampasswordsarenotcasesensitive.

•ThestorageproductsupportsSetupUtilityprogrampasswordsthatconsistofthreeto32characters.

34LenovoStorageN3310UserGuideandHardwareMaintenanceManual

Tosetastrongpassword,usethefollowingguidelines:

•Haveatleasteightcharactersinlength

•Containatleastonealphabeticcharacterandonenumericcharacter

•Notbeyournameoryourusername

•Notbeacommonwordoracommonname

•Besignificantlydifferentfromyourpreviouspasswords

Besidesthealphabeticcharacters(a-z)andnumericcharacters(0-9),thestorageproductalsosupports
characterstypedusingspecialkeysonthekeyboardforapassword.Refertothehelpmessageonthe
screenwhensettingapasswordtodeterminethevalidspecialcharacters.

Setting,changing,ordeletingapassword

Toset,change,ordeleteapasswordintheSetupUtilityprogram,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage31.

2.OntheSystemSecuritymenu,selectAdministratorPasswordtosetanadministratorpasswordor
selectUserPasswordtosetauserpassword.

3.See“Passwordconsiderations”onpage34.Then,followtheinstructionsonthescreentosetor
changeapassword.

4.Ifyouwanttodeleteapassword,typeyourcurrentpassword.PressEnterwhenyouareprompted
totypeanewpassword.Then,pressEntertoconfirmthenewpassword.Thepreviouspassword
willbecleared.

Note:Forsecurityreasons,itisrecommendedthatyoualwayssetapasswordforyourstorageproduct.

5.PressF10tosavesettingsandexittheSetupUtilityprogram.

Ifyouhaveforgottenthepassword,youcanusetheclearpasswordjumperonthesystemboardtoerase
thepassword.See“Systemboardjumpers”onpage25.Then,setanewpasswordforthestorageproduct.

Selectingastartupdevice

Ifyourstorageproductdoesnotstartupfromadesireddevicesuchasthediscorstoragedriveas
expected,dooneofthefollowingtoselectthestartupdeviceyouwant.

Note:Notalldiscs,storagedrives,orotherremovabledevicesarebootable.

•Toselectatemporarystartupdevice,dothefollowing:

Note:Selectingastartupdeviceusingthefollowingmethoddoesnotpermanentlychangethestartup
sequence.

1.Turnonorrestartyourstorageproduct.

2.Whenyouseethelogoscreen,pressF11ifyourstorageproductisconnectedtoanetworkandyou
wanttostartupthestorageproductfromthenetwork.Otherwise,pressF12todisplaytheboot
menu.Thebootdeviceselectionwindowopens.

3.Inthebootdeviceselectionwindow,usetheupanddownarrowkeysonthekeyboardtoswitch
betweentheselections.PressEntertoselectthedeviceofyourchoice.Then,thestorageproduct
willstartupfromtheselecteddevice.

•Tovieworpermanentlychangetheconfiguredstartupdevicesequence,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage31.

Chapter5.Configuringthestorageproduct35

2.OntheBootSequencesubmenuundertheBootManagermenu,followtheinstructionsonthe
screentosetthestartupdeviceforBootOption#1toBootOption#5dependingonyourneeds.
Youalsocansetthebootpriorityforvariousdevices.See“BootManagermenu”onpage33

3.PressF10tosavesettingsandexittheSetupUtilityprogram.Thestorageproductwillfollowthe
startupdevicesequenceyouhaveseteachtimeyouturnonthestorageproduct.

.

SettinganEthernetconnectorforsystemmanagement

TherearethreeRJ-45Ethernetconnectorsontherearofthestorageproduct.TheEthernetconnector0isfor
systemmanagementbydefault.However,youalsocansettheEthernetconnector1forsystemmanagement
use.TolocatethethreeEthernetconnectors,see“Rearviewofthestorageproduct”onpage17.

TosettheEthernetconnectorforsystemmanagement,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage31.

2.OntheTSMSettingsmenu,selectTSMNetworkSettings➙TSMNICSelection.

3.Dooneofthefollowing:

•TosettheEthernetconnector0forsystemmanagement,selectDedicatedPort.

•TosettheEthernetconnector1forsystemmanagement,selectSharedNICPort.

4.PressF10tosavesettingsandexittheSetupUtilityprogram.

ExitingtheSetupUtilityprogram

Afteryoufinishviewingorchangingsettings,pressEsctoreturntotheSetupUtilityprogrammaininterface.
Ifyouareonanestedsubmenu,pressEscrepeatedlyuntilyoureachthemaininterface.Then,youcando
oneofthefollowingtoexittheSetupUtilityprogram:

•IfyouwanttosavethenewsettingsandexittheSetupUtilityprogram,pressF10orselectSave&Exit➙
SaveChangesandReset.Otherwise,yourchangeswillnotbesaved.

•Ifyoudonotwanttosavethenewsettings,selectSave&Exit➙DiscardChangesandExit.

•Ifyouwanttoreturntothedefaultsettings,pressF9orselectSave&Exit➙LoadOptimizedDefaults.

FormoreinformationabouttheSave&ExitmenuintheSetupUtilityprogram,see“Save&Exitmenu”
onpage33.

UpdatingorrecoveringtheBIOS

ThistopicprovidesinstructionsonhowtoupdatetheBIOSandhowtorecoverfromaPOSTandBIOS
updatefailure.

LenovomightmakechangesandenhancementstotheBIOSandTSMfirmware.Whenupdatesare
released,theyareavailablefordownloadontheLenovoWebsiteathttp://www.lenovo.com/drivers.Y oucan
updatethestorageproductfirmwarebydownloadinganupdatepackageandfollowingtheinstructions
ontheWebpage.

Updating(flashing)theBIOS

Thistopicprovidesinstructionsonhowtoupdate(flash)theBIOS.

Notes:

•UpdatetheBIOSonyourstorageproductonlyifthenewerBIOSversionspecificallysolvesaproblem
youhave.WedonotrecommendBIOSupdatesforstorageproductsthatdonotneedthem.Youcan
viewtheupdatedinformationforthenewBIOSversionintheinstallationinstructionsfortheBIOS
updateutilityprogram.

36LenovoStorageN3310UserGuideandHardwareMaintenanceManual

•DowngradingtheBIOStoanearlierversionisnotrecommendedandmightnotbesupported.Anearlier
BIOSversionmightnotsupportthelatestsystemconfigurations.

•IfthepowertoyourstorageproductisinterruptedwhilethePOSTandBIOSarebeingupdated,your
storageproductmightnotrestartcorrectly.EnsurethatyouperformtheBIOSupdateprocedurein
anenvironmentwithasteadypowersupply.Besides,ensurethatyourstorageproductcanrestart
successfullywithoutencounteringhardwareproblems.

•AfterupdatingtheBIOSfirmware,allofyourpreviousBIOSsettingswillbeautomaticallyrestored.Check
andreconfiguretheBIOSsettingsforyourspecificneeds.

Toupdate(flash)theBIOS,dothefollowing:

1.Gotohttp://www.lenovo.com/driversandfollowtheinstructionsontheWebpagetolocatetheBIOS
updatepackage.

2.DownloadtheBIOSupdatepackageandtheTXTfilethatcontainsinstallationinstructions.

3.PrinttheTXTfileandfollowtheinstructionstoupdate(flash)theBIOS.

4.CheckandreconfiguretheBIOSsettingsforyourspecificneedsbasedonyournoteorreferto“Using
theSetupUtilityprogram”onpage31aftertheBIOSupdateprocessiscompleted.

RecoveringfromaBIOSupdatefailure

IfthepowertoyourstorageproductisinterruptedwhiletheBIOSisbeingupdated,yourstorageproduct
mightnotrestartcorrectly.Ifthishappens,performthefollowingprocedurestorecoverfromtheBIOS
updatefailure.

Note:IftheoperatingsystemofyourstorageproductisinstalledunderEFImode,youmustreinstallthe
operatingsystemafterrecoveringtheBIOS.

TorecoverfromaBIOSupdatefailure,dooneofthefollowing:

•Usingtheautomaticrecoveryfeature

1.Reconnectthestorageproducttoanacpowersource.

2.AfterthesystemhealthLEDturnsoff,pressthepowerbuttontoturnonthestorageproduct.The
storageproductwillbeturnedonandthenturnedoffautomatically.Then,therecoveryprocess
starts.Therecoveryprocesslastsabout20minutes.Aftertherecoveryprocessiscompleted,the
storageproductstartsautomatically.

3.CheckandconfiguretheBIOSsettingsforyourspecificneeds.See“UsingtheSetupUtility
program”onpage31.

•UsingtheBIOSrecoveryjumper

1.Removeallexternalmediafromthedrivesandturnoffallattacheddevicesandthestorageproduct.
Then,disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnected
tothestorageproduct.

2.Prepareyourstorageproduct.See“Removingorextendingthestorageproductfromtherack
cabinet”onpage43

3.Removethestorageproductcover.See“Removingthecover”onpage43.

4.LocatetheBIOSrecoveryjumperonthesystemboard.See“Systemboardjumpers”onpage25.
Then,removeanypartsanddisconnectanycablesthatmightimpedeyouraccesstothejumper.

.

Note:Donotremovethememorymodulesormicroprocessors.

5.Removethejumpercapfromthejumpercapstorage.See“Systemboardjumpers”onpage25.

6.NotetheorientationofthejumpercapandtheninstallthejumpercapontheBIOSrecoveryjumper.

Chapter5.Configuringthestorageproduct37

7.Connectthestorageproducttoanacpowersource.Thestorageproductturnsonandthenturns
offautomatically.

8.Movethejumpercapbacktothejumpercapstorage.See“Systemboardjumpers”onpage25.

9.Waitforseveralminutes.WhentheBIOSrecoveryprocessiscompleted,thestorageproductturns
onautomatically.

10.EnsurethattheSetupUtilityprogramstartsnormally.See“StartingtheSetupUtilityprogram”on
page31

11.Reinstallanypartsandreconnectanycables.Then,reinstallthestorageproductcover.See
“Completingthepartsreplacement”onpage112.

12.Connectthestorageproducttoanacpowersourceandturnonthestorageproduct.Checkand
configuretheBIOSsettingsforyourspecificneeds.See“UsingtheSetupUtilityprogram”onpage31.

Note:IfyoucannotrecovertheBIOSafterusingtheinstructionsinthistopic,theBIOSread-onlymemory
(ROM)mightbedamaged.Youmustreplacethesystemboard.ContacttheLenovoCustomerSupport
Center.

.Then,disconnectthestorageproductfromtheacpowersource.

ConfiguringRAID

ThistopicprovidesinformationaboutRAIDandtheutilityprogramsthatareavailableforyoutoconfigure
RAID.

Thistopiccontainsthefollowinginformation:

•“AboutRAID”onpage38

•“ConfiguringRAIDusingtheLenovoThinkServerDeploymentManagerprogram”onpage39

•“ConfiguringtheadvancedSATAorSAShardwareRAID”onpage40

AboutRAID

RAID,anacronymforRedundantArrayofIndependentDisks,isatechnologythatprovidesincreased
storagefunctionsandreliabilitythroughredundancy.Thisisachievedbycombiningmultipleharddiskdrives
intoalogicalunit,wheredataisdistributedacrossthedrivesinoneofseveralwayscalledRAIDlevels.

WhenagroupofindependentphysicalharddiskdrivesaresetuptouseRAIDtechnology,theyareina
RAIDarray.Thisarraydistributesdataacrossmultipleharddiskdrives,butthearrayappearstothehost
storageproductasonesinglestorageunit.CreatingandusingRAIDarraysprovideshighperformance,such
astheexpeditedI/Operformance,becauseseveraldrivescanbeaccessedsimultaneously.

RAIDdrivegroupsalsoimprovedatastoragereliabilityandfaulttolerancecomparedwithsingle-drive
storagesystems.Datalossresultingfromadrivefailurecanbepreventedbyreconstructingmissingdata
fromtheremainingdrives.

ThefollowinglistdescribessomeofthemostcommonlyusedRAIDlevels:

•RAID0:block-levelstripingwithoutparityormirroring
SimplestripesetsarenormallyreferredtoasRAID0.RAID0usesstripingtoprovidehighdata

throughput,especiallyforlargefilesinanenvironmentthatdoesnotrequirefaulttolerance.RAID0hasno
redundancyanditprovidesimprovedperformanceandadditionalstoragewithoutfaulttolerance.Any
drivefailuredestroysthearrayandthelikelihoodoffailureincreaseswithmoredrivesinthearray.RAID
0doesnotimplementerrorchecking,soanyerrorisuncorrectable.Moredrivesinthearraymeans
higherbandwidth,butgreaterriskofdataloss.

RAID0requiresaminimumnumberoftwoharddiskdrives.

38LenovoStorageN3310UserGuideandHardwareMaintenanceManual

•RAID1:mirroringwithoutparityorstriping
RAID1usesmirroringsothatdatawrittentoonedriveissimultaneouslywrittentoanotherdrive.Thisis

goodforsmalldatabasesorotherapplicationsthatrequiresmallcapacitybutcompletedataredundancy.
RAID1providesfaulttolerancefromdiskerrorsorfailuresandcontinuestooperateaslongasatleast
onedriveinthemirroredsetisfunctioning.Withappropriateoperatingsystemsupport,therecanbe
increasedreadperformanceandonlyaminimalwriteperformancereduction.

RAID1requiresaminimumnumberoftwoharddiskdrives.

•RAID5:block-levelstripingwithdistributedparity
RAID5usesdiskstripingandparitydataacrossalldrives(distributedparity)toprovidehighdata

throughput,especiallyforsmallrandomaccess.RAID5distributesparityalongwiththedataandrequires
alldrivesbutonetobepresenttooperate;drivefailurerequiresreplacement,butthearrayisnot
destroyedbyasingledrivefailure.Upondrivefailure,anysubsequentreadoperationscanbecalculated
fromthedistributedparitysothatthedrivefailureismaskedfromtheenduser.Thearraywillhavedata
lossintheeventofaseconddrivefailureandisvulnerableuntilthedatathatwasonthefailingdriveis
rebuiltontoareplacementdrive.Asingledrivefailureinthesetwillresultinreducedperformanceof
theentiresetuntilthefailingdrivehasbeenreplacedandrebuilt.

RAID5requiresaminimumnumberofthreeharddiskdrives.

•RAID6:block-levelstripingwithdistributedparity
RAID6usesdistributedparity,withtwoindependentparityblocksperstripe,anddiskstriping.ARAID6

virtualdrivecansurvivethelossofanytwodriveswithoutlosingdata.ARAID6drivegroupissimilar
toaRAID5drivegroup.Blocksofdataandparityinformationarewrittenacrossalldrives.Theparity
informationisusedtorecoverthedataifoneortwodrivesfailinthedrivegroup.

RAID6requiresaminimumnumberofthreeharddiskdrives.

•RAID10:acombinationofRAID0andRAID1
RAID10consistsofstripeddataacrossmirroredspans.ARAID10drivegroupisaspanneddrive

groupthatcreatesastripedsetfromaseriesofmirroreddrives.RAID10allowsamaximumofeight
spans.YoumustuseanevennumberofdrivesineachRAIDvirtualdriveinthespan.TheRAID1
virtualdrivesmusthavethesamestripesize.RAID10provideshighdatathroughputandcompletedata
redundancybutusesalargernumberofspans.

RAID10requiresaminimumnumberoffourharddiskdrivesandalsorequiresanevennumberofdrives,
forexample,sixharddiskdrivesoreightharddiskdrives.

FordetailedinformationaboutRAID,referto“IntroductiontoRAID”intheMegaRAIDSASSoftwareUser
GuideonthedocumentationDVDthatcomeswithyourstorageproduct.

ConfiguringRAIDusingtheLenovoThinkServerDeploymentManager
program

DeploymentManagersimplifiestheprocessofconfiguringsupportedRAID.Thehelpsystemfortheprogram
canbeaccesseddirectlyfromtheprograminterface.

DeploymentManagerhasthefollowingfeaturesforRAIDconfiguration:

•ForusewithallsupportedRAIDcontrollers

•AutomaticallydetectshardwareandlistsallsupportedRAIDconfigurations

•Configuresoneormorediskarrayspercontrollerdependingonthenumberofdrivesattachedtothe
controllerandtheRAIDlevelselected

•Supportshot-sparedrives

•CreatesaRAIDresponsefilethatcanbeusedtoconfigureRAIDcontrollersonsimilarlyconfigured
Lenovostorageproducts

Chapter5.Configuringthestorageproduct39

See“LenovoThinkServerDeploymentManager”onpage12andviewthehelpsystemfromthemain
interfaceoftheprogram.

ConfiguringtheadvancedSA TAorSAShardwareRAID

YourstorageproductcomeswithaRAIDadaptertoprovideadvancedSATAorSAShardwareRAIDfunctions.

Note:Dependingontheoperatingsystem,thetotaldrivecapacityoftheprimaryRAIDmightbelimitedto
2TB.

YoucanusethefollowingprogramsortoolstoconfiguretheadvancedSATAorSAShardwareRAID.

•MegaRAIDHumanInterfaceInfrastructure(HII)configurationutility
ThisutilityenablesyoutoconfigureRAIDindependentlyoftheoperatingsystem.TodisplaytheHII

configurationutilityinterface,startthestorageproductandpresstheF1keyassoonasyouseethelogo
screentoentertheSetupUtilityprogram.Then,selectBootManager➙AdaptersandUEFIDrivers.

•MegaRAIDStorageManagerprogram
Thisprogramprovidesgraphicaluserinterface(GUI)foryoutocreateandmanagestorageconfigurations

inanoperatingsystemenvironment.

•StorageCommandLineTool(StorCLI)
Thisisacommand-linemanagementtoolthatisusedtoconfigureRAIDinanoperatingsystem

environment.

TodownloadtheMegaRAIDStorageManagerprogramandStorCLI,gotohttp://www.lenovo.com/drivers
andfollowtheinstructionsontheWebpage.

FormoreinformationabouthowtoconfigureandmanagetheadvancedSATAorSAShardwareRAID,refer
totheMegaRAIDSASSoftwareUserGuideonthedocumentationDVDthatcomeswithyourstorage
product.ThisdocumentalsoisavailableontheLenovoWebsiteat:
http://www.lenovo.com/support

Updatingthefirmware

Whenyoureplaceadeviceinthestorageproduct,youmighthavetoeitherupdatethestorageproduct
withthelatestversionofthefirmwarethatisstoredinmemoryonthedeviceorreflashtheBIOS,theTSM
firmware,andtheFRU/SDR.

Toupdatethefirmware,dooneofthefollowing:

•Gotohttp://www.lenovo.com/driversandfollowtheinstructionsontheWebpagetocheckforthelatest
leveloffirmware,suchastheBIOSupdatesanddevicedrivers.

•UsetheLenovoThinkServerDeploymentManagerprogram.See“LenovoThinkServerDeployment
Manager”onpage12

.

40LenovoStorageN3310UserGuideandHardwareMaintenanceManual

Chapter6.Replacinghardware

Thischapterprovidesinstructionsonhowtoreplacehardwareforyourstorageproduct.

Thischaptercontainsthefollowingitems:

•“Guidelines”onpage41

•“Removingthecover”onpage43

•“Installing,removing,orreplacinghardware”onpage44

•“Completingthepartsreplacement”onpage112

ForalistofLenovostorageproductoptions,goto:
http://shop.lenovo.com/us/en/servers/network-storage/

Guidelines

Thistopicprovidessomeguidelinesthatyoushouldreadandunderstandbeforeusingyourstorageproduct.

Precautions

Beforeusingthestorageproduct,ensurethatyoureadandunderstandthefollowingprecautions:

•Beforeusingtheproduct,ensurethatyoureadandunderstandthemultilingualsafetyinstructionsandthe
LenovoLimitedWarranty(LLW)onthedocumentationDVDthatcomeswiththeproduct.Readingand
understandingthesafetyinstructionsreducestheriskofpersonalinjuryanddamagetoyourproduct.

•Whenyouinstallyournewstorageproduct,taketheopportunitytodownloadandapplythemostrecent
firmwareupdates.Thisstepwillhelptoensurethatanyknownissuesareaddressedandthatyour
storageproductisreadytofunctionatmaximumlevelsofperformance.T odownloadfirmwareupdates
foryourstorageproduct,gotohttp://www.lenovo.com/driversandfollowtheinstructionsontheWeb
page.See“Updatingthefirmware”onpage40

•Beforeyouinstalloptionalhardwaredevices,ensurethatthestorageproductisworkingcorrectly.Ifthe
storageproductisnotworkingcorrectly,seeChapter7“Troubleshootinganddiagnostics”onpage

todobasictroubleshooting.Iftheproblemcannotbesolved,seeChapter8“Gettinginformation,

115
help,andservice”onpage121.

•Observegoodhousekeepingintheareawhereyouareworking.Putremovedcoversandotherparts
inasafeplace.

•Ifyoumustturnonthestorageproductwhilethestorageproductcoverisremoved,ensurethatnooneis
nearthestorageproductandthatnotoolsorotherobjectshavebeenleftinsidethestorageproduct.

•Donotattempttoliftanobjectthatyouthinkistooheavyforyou.Ifyouhavetoliftaheavyobject,
observethefollowingprecautions:

formoreinformation.

–Ensurethatyoucanstandsafelywithoutslipping.
–Distributetheweightoftheobjectequallybetweenyourfeet.
–Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouliftaheavyobject.
–Toavoidstrainingthemusclesinyourback,liftbystandingorbypushingupwithyourlegmuscles.

•Ensurethatyouhaveanadequatenumberofproperlygroundedelectricaloutletsforthestorageproduct,
monitor,andotherdevices.

•Backupallimportantdatabeforeyoumakechangestodrives.

•Haveasmallflat-bladescrewdriveravailable.

©CopyrightLenovo2015

41

•Youdonothavetoturnoffthestorageproducttoinstallorreplaceahot-swapredundantpowersupply,
hot-swapharddiskdrives,hot-swapsolid-statedrives,orhot-plugUSBdevices.However,youmustturn
offthestorageproductbeforeperforminganystepsthatinvolveinstalling,removing,orreplacingadapter
cablesornon-hot-swapdevicesorcomponents.

•ToviewtheLEDsonthesystemboardandinternalcomponents,leavethestorageproductconnectedto
power.

•Whenyouarefinishedworkingonthestorageproduct,reinstallallsafetyshields,guards,labels,and
groundwires.

Handlingstatic-sensitivedevices

Attention:Donotopenthestatic-protectivepackagethatcontainsthenewpartuntilthedefectiveparthasbeen

removedfromthestorageproductandyouarereadytoinstallthenewpart.Staticelectricity,althoughharmlessto
you,canseriouslydamagestorageproductcomponentsandparts.

Whenyouhandlestorageproductpartsandcomponents,taketheseprecautionstoavoidstatic-electricity
damage:

•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.

•Theuseofagroundingsystemisrecommended.Forexample,itisrecommendedtowearanelectrostatic
discharge(ESD)wriststrap,ifoneisavailable.EnsurethatyouworkinanESD-safearea.

•Alwayscarefullyhandlethepartsandothercomponents(suchasPCIcards,memorymodules,system
boards,andmicroprocessors)byedgesorframe.Donottouchsolderjoints,pins,orexposedcircuitry.

•Donotleavethedevicewhereotherscanhandleandpossiblydamagethedevice.

•Beforeyoureplaceanewpart,touchthestatic-protectivepackagecontainingthenewparttoan
unpaintedmetalpartofthestorageproductforatleasttwoseconds.Thisreducesstaticelectricityfrom
thepackageandyourbody.

•Removethenewpartfromthestatic-protectivepackageanddirectlyinstallitinthestorageproduct
withoutplacingitonanyothersurface.Ifitishardforyoutodothisinyourspecificsituation,placethe
static-protectivepackageofthenewpartonasmooth,levelsurface,andthenplacethenewparton
thestatic-protectivepackage.

•Donotplacethepartonthestorageproductcoverorothermetalsurface.

•Takeadditionalcarewhenhandlingdevicesduringcoldweather.Heatingreducesindoorhumidity
andincreasesstaticelectricity.

Systemreliabilityguidelines

Tohelpensurepropercoolingandsystemreliability,strictlyfollowtheseguidelines:

•Eachofthedrivebayshasadriveoradummytrayinstalled;orthereisanelectromagneticinterface(EMI)
protectivepanelorEMIshieldinstalledtoprotectthedrivecage.

•Ifthestorageproductsupportshot-swapredundantpowersupplies,eachofthepowersupplybay
hasaredundantpowersupplyinstalled,oronebayhasaredundantpowersupplyinstalledwhilethe
otherbayiscoveredbyashield.

•Leaveadequatespacearoundthestorageproducttoensurethatthestorageproductcoolingsystem
workswell.Leaveapproximately50mm(2inches)ofopenspacearoundthefrontandrearofthestorage
product.Donotplaceobjectsinfrontofthefans.Forpropercoolingandairflow,installthestorage
productcoverbeforeyouturnonthestorageproduct.Operatingthestorageproductwiththestorage
productcoverremovedmightdamagestorageproductcomponents.

•Properlyroutethecables.Forsomeoptions,suchasPCIcards,followthecablinginstructionsthatcome
withtheoptionsinadditiontotheinstructionsinthismanual.

42LenovoStorageN3310UserGuideandHardwareMaintenanceManual

•Whenreplacingahot-swapdrive,installthenewhot-swapdriveassoonaspossible.

•Ifyourstorageproducthasairductsorairbaffles,donotremovethemwhilethestorageproduct
isrunning.Operatingthestorageproductwithouttheairductsorairbafflesmightcausethe
microprocessor(s)tooverheat.

•Forstorageproductsthatsupportuptotwomicroprocessors,ensurethatthesecondmicroprocessor
socketalwayscontainsamicroprocessororisprotectedbyamicroprocessorsocketcover.

Workinginsidethestorageproductwiththepoweron

Attention:Staticelectricitythatisreleasedtointernalstorageproductcomponentswhenthestorageproductisturned

onmightcausethestorageproducttohalt,whichmightresultinthelossofdata.Toavoidthispotentialproblem,
alwaysuseanESDwriststraporothergroundingsystemwhenyouworkinsidethestorageproductwiththepoweron.

Thestorageproductsupportshot-swapdevicesandisdesignedtooperatesafelywhileitisturnedonand
thecoverisremoved.Followtheseguidelineswhenyouworkinsidethestorageproductwiththepoweron:

•Avoidwearingloose-fittingclothingonyourforearms.Buttonlong-sleevedshirtsbeforeworkinginside
thestorageproduct;donotwearcufflinkswhileyouareworkinginsidethestorageproduct.

•Donotallowyournecktieorscarftohanginsidethestorageproduct.

•Removejewelry,suchasbracelets,necklaces,rings,andloose-fittingwristwatches.

•Removeitemsfromyourshirtpocket,suchaspensandpencils.Theseitemsmightfallintothestorage
productasyouleanoverit.

•Avoiddroppinganymetallicobjectsintothestorageproduct,suchaspaperclips,hairpins,andscrews.

Removingorextendingthestorageproductfromtherackcabinet

Ifthestorageproductisinstalledinarackcabinet,removeorextendthestorageproductfromtherack
cabinetbeforeinstallingorreplacinghardware.Dependingontherailtype,dooneofthefollowing:

•Ifthestorageproductisinstalledinarackcabinetusingstaticrails,removethestorageproductfrom
therackcabinetandplaceitonaflat,clean,andstatic-protectivesurface.SeetheRackInstallation
Instructionsthatcomeswiththestorageproduct.

•Ifthestorageproductisinstalledinarackcabinetusingsliderails,presstherackhandlestoextendthe
storageproductfromtherackcabinet.However,iftheworkingenvironment,cablingconfiguration,orthe
storageproductlocationintherackcabinetcreatesawkwardconditions,removethestorageproduct
fromtherackcabinet.SeetheRackInstallationInstructionsthatcomeswiththestorageproduct.

Removingthecover

Attention:Donotopenyourstorageproductorattemptanyrepairbeforereadingandunderstanding“Safety

information”onpageiiiand“Guidelines”onpage41.

Beforeyoubegin,printalltherelatedinstructionsorensurethatyoucanviewthePDFversiononanother
computerforreference.

Note:Dependingonthemodel,yourstorageproductmightlookslightlydifferentfromtheillustrationsin
thistopic.

Toremovethecover,dothefollowing:

1.Removeallexternalmediafromthedrivesandturnoffallattacheddevicesandthestorageproduct.
Then,disconnectallpowercordsfromelectricaloutlets.

Chapter6.Replacinghardware43

2.Disconnectallpowercordsfromelectricaloutlets.

3.Disconnectthepowercords,Input/Output(I/O)cables,andallothercablesthatareconnectedto
thestorageproduct.

4.Prepareyourstorageproduct.See“Removingorextendingthestorageproductfromtherackcabinet”
onpage43

5.Dothefollowingtoremovethestorageproductcover:
a.Useascrewdrivertounscrewthecoverlocktotheopenpositionasshown.
b.Fullyopenthecoverlatch.
c.Slidethestorageproductcovertotherearuntilitisdisengagedfromthechassis.Then,liftthe

storageproductcoveroffthechassisandsetitaside.

Note:Itisrecommendedthatyouwaitseveralminutestoletthestorageproductcoolbeforeremoving
thestorageproductcover.

.

Figure13.Removingthestorageproductcover

Attention:Forpropercoolingandairflow,installthestorageproductcoverbeforeturningonthestorage
product.Operatingthestorageproductformorethan30minuteswiththestorageproductcoverremoved
mightdamagestorageproductcomponents.

Toreinstallthestorageproductcover,see“Reinstallingthestorageproductcoverandreconnecting
cables”onpage112.

Installing,removing,orreplacinghardware

Thistopicprovidesinstructionsonhowtoinstall,remove,orreplacehardwareforyourstorageproduct.Y ou
canexpandthecapabilitiesofyourstorageproductbyaddingnewhardwaredevices,suchasmemory
modulesorotherstorageproductoptions,andmaintainyourstorageproductbyreplacingthefailing
hardwaredevices.

44LenovoStorageN3310UserGuideandHardwareMaintenanceManual

Ifyouarehandlingastorageproductoption,refertotheappropriateinstallationorremovalinstructionsin
thistopicalongwiththeinstructionsthatcomewiththeoption.

Notes:

•UseonlypartsprovidedbyLenovo.

•Dependingonthemodel,yourstorageproductmightlookslightlydifferentfromtheillustrationsinthis
topic.

TheEMIintegrityandcoolingofthestorageproductareprotectedbyhavingalldrivebaysandPCIecard
slotscoveredoroccupied.WhenyouinstallaninternaldriveoraPCIecard,savetheEMIshieldordummy
trayfromthedrivebayorsavethePCIecardslotbracketincasethatyoulaterremovethedevice.

Attention:AnunoccupieddrivebayorPCIecardslotwithoutacover,shield,dummytray,filler,orany
otherprotectionmightimpacttheEMIintegrityandcoolingofthestorageproduct,whichmightresult
inoverheatingorcomponentdamage.

Removingandreinstallingtherackhandles

Attention:Donotopenyourstorageproductorattemptanyrepairbeforereadingandunderstanding“Safety

information”onpageiiiand“Guidelines”onpage41.

Beforeyoubegin,printalltherelatedinstructionsorensurethatyoucanviewthePDFversiononanother
computerforreference.

Toremoveandreinstalltherackhandles,dothefollowing:

1.Oneachsideofthestorageproduct,removethefivescrewsthatsecuretherackhandleandthen
removetherackhandlefromthechassis.

Figure14.Removingtherackhandles

Chapter6.Replacinghardware45

2.Toreinstalltherackhandles,alignthefivescrewholesintherackhandlewiththecorrespondingholes
inthechassis.Installthefivescrewstosecuretherackhandleoneachsideofthestorageproduct.

Figure15.Installingtherackhandles

Removingandreinstallingthecoolingshroud

Toaccesssomestorageproductcomponentsonthesystemboard,removethecoolingshroud.Toensure
propercoolingandairflow,reinstallthecoolingshroudbeforeturningonthestorageproduct.

Removingthecoolingshroud

Attention:Donotopenyourstorageproductorattemptanyrepairbeforereadingandunderstanding“Safety

information”onpageiiiand“Guidelines”onpage41.

Beforeyoubegin,printalltherelatedinstructionsorensurethatyoucanviewthePDFversiononanother
computerforreference.

Note:Dependingonthemodel,yourstorageproductmightlookslightlydifferentfromtheillustrationsin
thistopic.

Toremovethecoolingshroud,dothefollowing:

1.Removeallexternalmediafromthedrivesandturnoffallattacheddevicesandthestorageproduct.
Then,disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedto
thestorageproduct.

2.Prepareyourstorageproduct.See“Removingorextendingthestorageproductfromtherackcabinet”
onpage43.

3.Removethestorageproductcover.See“Removingthecover”onpage43.

46LenovoStorageN3310UserGuideandHardwareMaintenanceManual

4.Insertafingerintoeachofthetwoholes1inthecoolingshroudandthenliftthecoolingshroud
outofthestorageproduct.

Attention:Forpropercoolingandairflow,reinstallthecoolingshroudbeforeturningonthestorage
product.Operatingthestorageproductformorethan30minuteswiththecoolingshroudremoved
mightdamagestorageproductcomponents.

Figure16.Removingthecoolingshroud

Reinstallingthecoolingshroud

Attention:Donotopenyourstorageproductorattemptanyrepairbeforereadingandunderstanding“Safety

information”onpageiiiand“Guidelines”onpage41.

Beforeyoubegin,printalltherelatedinstructionsorensurethatyoucanviewthePDFversiononanother
computerforreference.

Note:Dependingonthemodel,yourstorageproductmightlookslightlydifferentfromtheillustrationsin
thistopic.

Toreinstallthecoolingshroud,dothefollowing:

1.Ensurethatallcomponentshavebeenreassembledcorrectlyandthatnotoolsorloosescrewsareleft
insideyourstorageproduct.

2.Ensurethatallinternalcablesareroutedcorrectlyandsecuredbyanycableclipsortiesinthestorage
product.Keepcablesclearofthehingesandsidesofthestorageproductchassistoavoidinterference
withreinstallingthecoolingshroud.

Chapter6.Replacinghardware47

3.Notetheorientationofthecoolingshroudandthenplaceitabovethestorageproductsothatthetabs
onbothsidesofthecoolingshroudarealignedwiththecorrespondingholesorgapsinbothsidesof
thechassis.Then,lowerthecoolingshroudintothechassisuntilitsnapsintoposition.

Note:Ifnecessary,gentlypressthecoolingshroudonbothsidessothatthetabsonthecoolingshroud
completelyengagewithbothsidesofthechassis.

Figure17.Reinstallingthecoolingshroud

4.Reinstallthestorageproductcoverandreconnectcablestothestorageproduct.Formoreinformation,
referto“Reinstallingthestorageproductcoverandreconnectingcables”onpage112

.

Installingorremovingamemorymodule

Note:ThememorymodulesareextremelysensitivetoESD.Ensurethatyoureadandunderstand“Handling

static-sensitivedevices”onpage42firstandcarefullyperformtheoperation.

Memorymoduleinstallationrules

Yourstorageproducthas16memoryslots.Thefollowinglistdescribesthememorymoduleinstallationrules.

•Eachslotsupports4GB,8GB,and16GBdoubledatarate4registereddualinlinememorymodules
(DDR4RDIMMs)withErrorCheckingandCorrecting(ECC)technology.

•Eachslotsupports32GBdoubledatarate4loadreductiondualinlinememorymodules(DDR4
LRDIMMs)withECCtechnology.

•Yourstorageproductsupportsuptoeightmemorymoduleswhenonemicroprocessorisinstalled.Your
storageproductsupportsupto16memorymoduleswhentwomicroprocessorsareinstalled.

•Theminimumsystemmemoryis4GB(onlyonemicroprocessorinstalledandonlyone4GBRDIMM
installedintheCPU1DIMMA1slot).

•Themaximumsystemmemoryis512GB(twomicroprocessorsinstalledandone32GBLRDIMM
installedineachofthe16memoryslots).

Formoreinformationaboutthememorymodulesinyourspecificstorageproductmodel,usetheSetup
Utilityprogram.See“ViewinginformationintheSetupUtilityprogram”onpage31

48LenovoStorageN3310UserGuideandHardwareMaintenanceManual

.

Foralistofstorageproductoptions,goto:

CPU2 DIMMB2
CPU2 DIMMB1
CPU2 DIMMA2
CPU2 DIMMA1

CPU1 DIMMB2
CPU1 DIMMB1
CPU1 DIMMA2
CPU1 DIMMA1

CPU2 DIMMC1
CPU2 DIMMC2
CPU2 DIMMD1
CPU2 DIMMD2

CPU1 DIMMC1
CPU1 DIMMC2
CPU1 DIMMD1
CPU1 DIMMD2

http://shop.lenovo.com/us/en/servers/network-storage/

Beforeinstallingamemorymodule,ensurethatyouobservethefollowingguidelines:

•Allmemorymodulestobeinstalledmustbethesametype.Yourstorageproductsupportsthefollowing
typesofmemorymodules:

–DDR4RDIMMwithECCtechnology
–DDR4LRDIMMwithECCtechnology

•Whenyouinstallmemorymoduleswithdifferentranksinonechannel,startfromthefarthestmemoryslot
inthechannel.Installthememorymodulethathasthemostranksfirst.

•Whenyouinstallmemorymoduleswithdifferentfrequenciesintothememoryslotsforthesame
microprocessor,allthememorymodulesrunatthelowestfrequency.

•Itisrecommendedthatyouinstallthehigh-frequencymemorymodulesintothememoryslotsforthe
samemicroprocessortoensurehighperformance.

Thefollowingillustrationhelpsyoutolocatethememoryslotsonthesystemboard.Thefollowingillustration
showsthesystemboardwithtwoinstalledmicroprocessors(alsoknownasCPU).

Figure18.Memoryslotsonthesystemboard

Thefollowingtableprovidesinformationaboutthememorymoduleinstallationrulesforstorageproducts
thathaveonlyonemicroprocessor(CPU1)installed.The“X”markindicatesthememoryslotsintowhichthe
memorymodulesshouldbeinstalledindifferentsituations.

Chapter6.Replacinghardware49

Table1.Memorymoduleinstallationrulesforstorageproductswithonemicroprocessor

CPU1DIMM

1DIMMX
2DIMMsXX
4DIMMsXXXX
8DIMMsXXXXXXXX

A1A2B1B2

C1C2

D1D2

Thefollowingtableprovidesinformationaboutthememorymoduleinstallationrulesforstorageproducts
thathavetwomicroprocessors(CPU1andCPU2)installed.The“X”markindicatesthememoryslotsinto
whichthememorymodulesshouldbeinstalledindifferentsituations.

Table2.Memorymoduleinstallationrulesforstorageproductswithtwomicroprocessors

CPU1DIMMCPU2DIMM

A1A2B1B2

2DIMMsXX
4DIMMsXXXX
8DIMMsXXXXXXXX
16DIMMsXXXXXXXXXXXXXXXX

C1C2

D1D2A1A2B1B2

C1C2

D1D2

Thefollowingsectionexplainsthememorymoduleinstallationrulesinindependentmode,mirroringmode,
sparingmode,andlockstepmode.

Memorymoduleinstallationorderinindependentmode

Inindependentmode,theRASfeaturesarenotavailable.FormoreinformationabouttheRASfeatures,
refertotherelatedsectionin“Features”onpage7.

Notes:

•Allmemorymodulestobeinstalledmustbethesametype.

•Whenyouinstallmemorymoduleswithdifferentcapacity,installthememorymodulethathasthe
highestcapacityfirst.

Thefollowingtableexplainsthememorymoduleinstallationorderforstorageproductsthathaveonly
onemicroprocessor(CPU1)installed.

Table3.Memorymoduleinstallationorderinindependentmodeforstorageproductswithonemicroprocessor

CPU1DIMM

DIMMinstallationorder1

A1A2B1B2

5

263

C1C2

7

D1D2

48

Thefollowingtableexplainsthememorymoduleinstallationorderforstorageproductsthathavetwo
microprocessors(CPU1andCPU2)installed.

Table4.Memorymoduleinstallationorderinindependentmodeforstorageproductswithtwomicroprocessors

CPU1DIMMCPU2DIMM

A1A2B1B2

DIMMinstallationorder19311

C1C2

5

D1D2A1A2B1B2

7

13

15210412614816

C1C2

D1D2

50LenovoStorageN3310UserGuideandHardwareMaintenanceManual

Memorymoduleinstallationorderinmirroringmode

Inmirroringmode,thestorageproductmaintainstwoidenticalcopiesofalldatainmemoryandtheRAS
featuresareavailable.FormoreinformationabouttheRASfeatures,refertotherelatedsectionin“Features”
onpage7

.

Notes:

•Allmemorymodulestobeinstalledmustbethesametypewiththesamecapacity,frequency,voltage,
andnumberofranks.

•Allmemorymodulesmustbeinstalledinpairs.

Thefollowingtableexplainsthememorymoduleinstallationorderforstorageproductsthathaveonly
onemicroprocessor(CPU1)installed.

Table5.Memorymoduleinstallationorderinmirroringmodeforstorageproductswithonemicroprocessor

CPU1DIMM

DIMMinstallationorder13132424

A1A2B1B2

C1C2

D1D2

Thefollowingtableexplainsthememorymoduleinstallationorderforstorageproductsthathavetwo
microprocessors(CPU1andCPU2)installed.

Table6.Memorymoduleinstallationorderinmirroringmodeforstorageproductswithtwomicroprocessors

CPU1DIMMCPU2DIMM

DIMMinstallationorder1

A1A2B1B2

5

1

C1C2

5

3

D1D2A1A2B1B2

7

7

3

26264848

C1C2

D1D2

Memorymoduleinstallationorderinsparingmode

Thesparingmodeprovidesmemoryredundancy.Inthismode,theRASfeaturesareavailable.Formore
informationabouttheRASfeatures,refertotherelatedsectionin“Features”onpage7.

Note:Allmemorymodulestobeinstalledmustbethesametypewiththesamecapacity,frequency,
voltage,andnumberofranks.

Yourstorageproductsupportsranksparingmode.Inranksparingmode,onerankofamemorymodule
worksasthesparerankfortheotherranksonthesamechannel.Thesparerankisnotavailableassystem
memory.Toenableranksparingmode,ensurethat:

•Atleastthreeranksareavailableinonechannel.

•Atleasttwomemorymodulesareinstalledinonechannel.

Thefollowingtableexplainsthememorymoduleinstallationorderforstorageproductsthathaveonly
onemicroprocessor(CPU1)installed.

Table7.Memorymoduleinstallationorderinsparingmodeforstorageproductswithonemicroprocessor

CPU1DIMM

DIMMinstallationorder11223344

A1A2B1B2

C1C2

Chapter6.Replacinghardware51

D1D2

Thefollowingtableexplainsthememorymoduleinstallationorderforstorageproductsthathavetwo
microprocessors(CPU1andCPU2)installed.

Table8.Memorymoduleinstallationorderinsparingmodeforstorageproductswithtwomicroprocessors

CPU1DIMMCPU2DIMM

A1A2B1B2

DIMMinstallationorder1133

C1C2

5577

D1D2A1A2B1B2

22446688

C1C2

Memorymoduleinstallationorderinlockstepmode

Inlockstepmode,theRASfeaturesareavailable.FormoreinformationabouttheRASfeatures,refertothe
relatedsectionin“Features”onpage7.

Notes:

•Allmemorymodulestobeinstalledmustbethesametypewiththesamecapacity,frequency,voltage,
andnumberofranks.

•Allmemorymodulesmustbeinstalledinpairs.

Thefollowingtableexplainsthememorymoduleinstallationorderforstorageproductsthathaveonly
onemicroprocessor(CPU1)installed.

Table9.Memorymoduleinstallationorderinlockstepmodeforstorageproductswithonemicroprocessor

D1D2

CPU1DIMM

DIMMinstallationorder13132424

A1A2B1B2

C1C2

D1D2

Thefollowingtableexplainsthememorymoduleinstallationorderforstorageproductsthathavetwo
microprocessors(CPU1andCPU2)installed.

Table10.Memorymoduleinstallationorderinlockstepmodeforstorageproductswithtwomicroprocessors

CPU1DIMMCPU2DIMM

DIMMinstallationorder1

A1A2B1B2

5

1

C1C2

5

3

D1D2A1A2B1B2

7

7

3

26264848

C1C2

D1D2

Installingamemorymodule

Attention:Donotopenyourstorageproductorattemptanyrepairbeforereadingandunderstanding“Safety

information”onpageiiiand“Guidelines”onpage41.

Beforeyoubegin,printalltherelatedinstructionsorensurethatyoucanviewthePDFversiononanother
computerforreference.

Notes:

•Tooptimizesystemperformance,ensurethatyouconsiderandfollowthememorymoduleinstallation
ruleswhenperformingtheoperation.See“Memorymoduleinstallationrules”onpage48

•Useanydocumentationthatcomeswiththememorymoduleandfollowthoseinstructionsinadditionto
theinstructionsinthistopic.

.

Toinstallamemorymodule,dothefollowing:

52LenovoStorageN3310UserGuideandHardwareMaintenanceManual

1.Removeallexternalmediafromthedrivesandturnoffallattacheddevicesandthestorageproduct.
Then,disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedto
thestorageproduct.

2.Prepareyourstorageproduct.See“Removingorextendingthestorageproductfromtherackcabinet”
onpage43.

3.Removethestorageproductcover.See“Removingthecover”onpage43.

4.Removethecoolingshroud.See“Removingandreinstallingthecoolingshroud”onpage46.

5.Locatethememoryslotsonthesystemboardandreadthememorymoduleinstallationrules.See
“Memorymoduleinstallationrules”onpage48.

6.Removeanypartsordisconnectanycablesthatmightpreventyouraccesstothememoryslots.

7.Opentheretainingclipsoftheappropriatememoryslot.

Figure19.Openingtheretainingclipsofthememoryslots

8.Touchthestatic-protectivepackagethatcontainsthenewmemorymoduletoanyunpaintedsurfaceon
theoutsideofthestorageproduct.Then,takethenewmemorymoduleoutofthepackage.

Note:Carefullyhandlethememorymodulebyitsedges.

Chapter6.Replacinghardware53

9.Positionthenewmemorymoduleoverthememoryslot.Ensurethatthenotch1onthenewmemory
moduleisalignedwiththekey

2inthememoryslot.Then,pressthenewmemorymodulestraightdown

intothememoryslotuntiltheretainingclipscloseandthenewmemorymodulesnapsintoposition.

Note:Ifthereisagapbetweenthememorymoduleandtheretainingclips,thememorymodulehas
notbeeninstalledcorrectly.Opentheretainingclips,removethememorymodule,andthenreinstallit
intothememoryslotuntiltheretainingclipsarecompletelyclosed.

Figure20.Installingamemorymodule

10.Reinstallanypartsorreconnectanycablesthatyouhaveremoved.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallation,goto“Completingthepartsreplacement”onpage112.

Removingamemorymodule

Attention:Donotopenyourstorageproductorattemptanyrepairbeforereadingandunderstanding“Safety

information”onpageiiiand“Guidelines”onpage41.

Beforeyoubegin,printalltherelatedinstructionsorensurethatyoucanviewthePDFversiononanother
computerforreference.

Note:T ooptimizesystemperformance,ensurethatyouconsiderandfollowthememorymoduleinstallation
ruleswhenperformingtheoperation.See“Memorymoduleinstallationrules”onpage48

Toremoveamemorymodule,dothefollowing:

1.Removeallexternalmediafromthedrivesandturnoffallattacheddevicesandthestorageproduct.
Then,disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedto
thestorageproduct.

2.Prepareyourstorageproduct.See“Removingorextendingthestorageproductfromtherackcabinet”
onpage43

.

3.Removethestorageproductcover.See“Removingthecover”onpage43.

4.Removethecoolingshroud.See“Removingandreinstallingthecoolingshroud”onpage46.

5.Locatethememoryslotsonthesystemboardandreadthememorymoduleinstallationrules.See
“Memorymoduleinstallationrules”onpage48.

6.Removeanypartsordisconnectanycablesthatmightpreventyouraccesstothememoryslots.

.

54LenovoStorageN3310UserGuideandHardwareMaintenanceManual

7.Locatethememorymodulethatyouwanttoremoveandopentheretainingclipsonbothendsofthe
memoryslot.Then,graspthememorymodulebyitsedgesandcarefullypullitstraightuptoremoveit
fromthememoryslot.

Figure21.Removingamemorymodule

8.Reinstallanypartsorreconnectanycablesthatyouhaveremoved.

9.Ifyouareinstructedtoreturntheoldmemorymodule,followallpackaginginstructionsanduseany
packagingmaterialsthataresuppliedtoyouforshipping.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheremovalprocedure,goto“Completingthepartsreplacement”onpage112.

InstallingorremovingtheThinkServerSystemManagerPremiummodule

TheThinkServerSystemManagerPremium(TSMPremium)offersconvenient,remoteKVMaccessand
controlthroughtheLANorInternet.Y oucanusetheTSMPremiumtogainlocation-independentremote
accesstorespondtocriticalincidentsandtoundertakenecessarymaintenance.Therefore,workingasan
integratedsolutioninyourstorageproduct,theTSMPremiumprovidesanincreasedlevelofmanageability
overthebasicstorageproductmanagementavailable.YoucanpurchaseaTSMPremiummodulefrom
Lenovo.

Foralistofstorageproductoptions,goto:
http://shop.lenovo.com/us/en/servers/network-storage/

InstallingtheTSMPremiummodule

Attention:Donotopenyourstorageproductorattemptanyrepairbeforereadingandunderstanding“Safety

information”onpageiii

Beforeyoubegin,printalltherelatedinstructionsorensurethatyoucanviewthePDFversiononanother
computerforreference.

Notes:

and“Guidelines”onpage41.

•UseanydocumentationthatcomeswiththeTSMPremiummoduleandfollowthoseinstructionsin
additiontotheinstructionsinthistopic.

•Dependingonthemodel,yourstorageproductmightlookslightlydifferentfromtheillustrationinthistopic.

Chapter6.Replacinghardware55

ToinstalltheTSMPremiummodule,dothefollowing:

1.Removeallexternalmediafromthedrivesandturnoffallattacheddevicesandthestorageproduct.
Then,disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedto
thestorageproduct.

2.Prepareyourstorageproduct.See“Removingorextendingthestorageproductfromtherackcabinet”
onpage43.

3.Removethestorageproductcover.See“Removingthecover”onpage43.

4.Removetherisercardassembly2.See“Replacingtherisercardassembly”onpage103.

5.Touchthestatic-protectivepackagethatcontainstheTSMPremiummoduletoanyunpaintedsurface
ontheoutsideofthestorageproduct.Then,taketheTSMPremiummoduleoutofthepackage.

6.LocatetheTSMPremiummoduleconnectoronthesystemboardandtheninserttheTSMPremium
moduleintotheTSMPremiummoduleconnector.

Note:EnsurethattheTSMPremiummoduleissecurelyseatedonthesystemboard.

Figure22.InstallingtheTSMPremiummodule

7.Reinstalltherisercardassembly2.See“Replacingtherisercardassembly”onpage103.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallation,goto“Completingthepartsreplacement”onpage112.Forinformation
aboutstorageproductremotemanagement,downloadandreadtheThinkServerSystemManagerUser
Guideat:
http://www.lenovo.com/support

RemovingtheTSMPremiummodule

Attention:Donotopenyourstorageproductorattemptanyrepairbeforereadingandunderstanding“Safety

information”onpageiiiand“Guidelines”onpage41.

Beforeyoubegin,printalltherelatedinstructionsorensurethatyoucanviewthePDFversiononanother
computerforreference.

56LenovoStorageN3310UserGuideandHardwareMaintenanceManual

Notes:

•UseanydocumentationthatcomeswiththeTSMPremiummoduleandfollowthoseinstructionsin
additiontotheinstructionsinthistopic.

•IfyouremovetheTSMPremiummodule,theiKVMfunctionforstorageproductremotemanagement
willbeunavailable.

•Dependingonthemodel,yourstorageproductmightlookslightlydifferentfromtheillustrationinthistopic.

ToremovetheTSMPremiummodule,dothefollowing:

1.Removeallexternalmediafromthedrivesandturnoffallattacheddevicesandthestorageproduct.
Then,disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedto
thestorageproduct.

2.Prepareyourstorageproduct.See“Removingorextendingthestorageproductfromtherackcabinet”
onpage43.

3.Removethestorageproductcover.See“Removingthecover”onpage43.

4.Removetherisercardassembly2.See“Replacingtherisercardassembly”onpage103.

5.LocatetheTSMPremiummoduleonthesystemboardandthenlifttheTSMPremiummodulestraight
uptoremoveitfromtheTSMPremiummoduleconnector.

Figure23.RemovingtheTSMPremiummodule

6.Reinstalltherisercardassembly2.See“Replacingtherisercardassembly”onpage103.

7.IfyouareinstructedtoreturntheoldTSMPremiummodule,followallpackaginginstructionsanduse
anypackagingmaterialsthataresuppliedtoyouforshipping.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheremovalprocedure,goto“Completingthepartsreplacement”onpage112.

InstallingorremovingtheRAID110iupgradekey

TheLenovoThinkServerRAID110iupgradekey(hereinafterreferredtoasRAID110ikey)activatesRAID5
fortheonboardSATAsoftwareRAID.Asaresult,thecapabilityofthesystemboardisexpanded.Youcan
purchaseaRAID110ikeyfromLenovoandinstallittotheRAIDupgradekeyconnectoronthesystemboard.

Foralistofstorageproductoptions,goto:
http://shop.lenovo.com/us/en/servers/network-storage/

Chapter6.Replacinghardware57

InstallingtheRAID110ikey

Attention:Donotopenyourstorageproductorattemptanyrepairbeforereadingandunderstanding“Safety

information”onpageiiiand“Guidelines”onpage41.

Beforeyoubegin,printalltherelatedinstructionsorensurethatyoucanviewthePDFversiononanother
computerforreference.

Note:UseanydocumentationthatcomeswiththeRAID110ikeyandfollowthoseinstructionsinadditionto
theinstructionsinthistopic.

ToinstalltheRAID110ikey,dothefollowing:

1.Removeallexternalmediafromthedrivesandturnoffallattacheddevicesandthestorageproduct.
Then,disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedto
thestorageproduct.

2.Prepareyourstorageproduct.See“Removingorextendingthestorageproductfromtherackcabinet”
onpage43.

3.Removethestorageproductcover.See“Removingthecover”onpage43.

4.Touchthestatic-protectivepackagethatcontainstheRAID110ikeytoanyunpaintedsurfaceonthe
outsideofthestorageproduct.Then,taketheRAID110ikeyoutofthepackage.

Note:CarefullyhandletheRAID110ikeybyitsedges.

5.LocatetheRAIDupgradekeyconnectoronthesystemboardandtheninserttheRAID110ikeyintothe
RAIDupgradekeyconnectoronthesystemboard.

Figure24.InstallingtheRAID110ikey

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallation,goto“Completingthepartsreplacement”onpage112

RemovingtheRAID110ikey

Attention:Donotopenyourstorageproductorattemptanyrepairbeforereadingandunderstanding“Safety

information”onpageiiiand“Guidelines”onpage41.

58LenovoStorageN3310UserGuideandHardwareMaintenanceManual

.

Beforeyoubegin,printalltherelatedinstructionsorensurethatyoucanviewthePDFversiononanother
computerforreference.

Notes:

•IfyouremovetheRAID110ikey,theonboardSATAsoftwareRAIDfunctionwillbeunavailable.

•UseanydocumentationthatcomeswiththeRAID110ikeyandfollowthoseinstructionsinadditionto
theinstructionsinthistopic.

ToremovetheRAID110ikey,dothefollowing:

1.Removeallexternalmediafromthedrivesandturnoffallattacheddevicesandthestorageproduct.
Then,disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedto
thestorageproduct.

2.Prepareyourstorageproduct.See“Removingorextendingthestorageproductfromtherackcabinet”
onpage43.

3.Removethestorageproductcover.See“Removingthecover”onpage43.

4.LocatetheRAIDupgradekeyconnectoronthesystemboard.Then,removetheinstalledRAID110i
keybyliftingitstraightup.

Note:CarefullyhandletheRAID110ikeybyitsedges.

Figure25.RemovingtheRAID110ikey

5.IfyouareinstructedtoreturntheoldRAID110ikey,followallpackaginginstructionsanduseany
packagingmaterialsthataresuppliedtoyouforshipping.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheremovalprocedure,goto“Completingthepartsreplacement”onpage112

.

InstallingorremovingtheThinkServerRAIDSuperCapacitorModule

TheThinkServerRAIDSuperCapacitorModuleprotectsthecachememoryontheinstalledThinkServer
RAIDAdapter.Y oucanpurchaseaThinkServerRAIDSuperCapacitorModulefromLenovo.

Chapter6.Replacinghardware59

Foralistofstorageproductoptions,goto:
http://shop.lenovo.com/us/en/servers/network-storage/

InstallingtheThinkServerRAIDSuperCapacitorModule

Attention:Donotopenyourserverorattemptanyrepairbeforereadingandunderstanding“Safetyinformation”

onpageiii

Beforeyoubegin,printalltherelatedinstructionsorensurethatyoucanviewthePDFversiononanother
computerforreference.

Notes:

•YoucaninstalltwoThinkServerRAIDSuperCapacitorModulesinyourstorageproduct.

•UseanydocumentationthatcomeswiththeThinkServerRAIDSuperCapacitorModuleandfollowthose
instructionsinadditiontotheinstructionsinthistopic.

ToinstalltheThinkServerRAIDSuperCapacitorModule,dothefollowing:

1.Removeallexternalmediafromthedrivesandturnoffallattacheddevicesandthestorageproduct.

2.Prepareyourstorageproduct.See“Removingorextendingthestorageproductfromtherackcabinet”

3.Removethestorageproductcover.See“Removingthecover”onpage43.

4.Touchthestatic-protectivepackagethatcontainstheThinkServerRAIDSuperCapacitorModuleto

5.LocatetheplaceforinstallingtheSuperCapacitorModuleinthestorageproduct.See“Storageproduct

6.InstalltheSuperCapacitorModuleintotheholder.

and“Guidelines”onpage41.

Then,disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedto
thestorageproduct.

onpage43.

anyunpaintedsurfaceontheoutsideofthestorageproduct.Then,taketheThinkServerRAIDSuper
CapacitorModuleoutofthepackage.

components”onpage19

.

Figure26.InstallingtheSuperCapacitorModuleintotheholder

60LenovoStorageN3310UserGuideandHardwareMaintenanceManual

7.NotetheorientationoftheThinkServerRAIDSuperCapacitorModule.Then,lowertheSuperCapacitor
Moduleandgentlyslideituntilitissecuredbythemountingstudsonthechassis.

Note:Dependingonyourstorageproductmodel,refertooneofthefollowingillustrationsbelow.

Figure27.InstallingtheThinkServerRAIDSuperCapacitorModule

8.ConnecttheThinkServerRAIDSuperCapacitorModuletoaRAIDcard.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallation,goto“Completingthepartsreplacement”onpage112.

RemovingtheThinkServerRAIDSuperCapacitorModule

Attention:Donotopenyourstorageproductorattemptanyrepairbeforereadingandunderstanding“Safety

information”onpageiiiand“Guidelines”onpage41.

Beforeyoubegin,printalltherelatedinstructionsorensurethatyoucanviewthePDFversiononanother
computerforreference.

Note:UseanydocumentationthatcomeswiththeThinkServerRAIDSuperCapacitorModuleandfollow
thoseinstructionsinadditiontotheinstructionsinthistopic.

ToremovetheThinkServerRAIDSuperCapacitorModule,dothefollowing:

1.Removeallexternalmediafromthedrivesandturnoffallattacheddevicesandthestorageproduct.
Then,disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedto
thestorageproduct.

2.Prepareyourstorageproduct.See“Removingorextendingthestorageproductfromtherackcabinet”
onpage43

3.Removethestorageproductcover.See“Removingthecover”onpage43.

4.DisconnectthecableoftheThinkServerRAIDSuperCapacitorModulefromtheRAIDcard.

.

Chapter6.Replacinghardware61

5.Gentlylifttheplastictab1thatsecurestheThinkServerRAIDSuperCapacitorModule.Then,slidethe
ThinkServerRAIDSuperCapacitorModuleasshowntocompletelyremoveitfromthechassis.

Figure28.RemovingtheThinkServerRAIDSuperCapacitorModule

6.RemovetheSuperCapacitorModulefromtheholder.

Figure29.RemovingtheSuperCapacitorModulefromtheholder

7.IfyouareinstructedtoreturntheoldThinkServerRAIDSuperCapacitorModule,followallpackaging
instructionsanduseanypackagingmaterialsthataresuppliedtoyouforshipping.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheremovalprocedure,goto“Completingthepartsreplacement”onpage112

InstallingorremovingaPCIecard

ThistopicprovidesinstructionsonhowtoinstallorremoveaPCIecard,suchasanEthernetcard,aRAID
card,oranyothersupportedPCIecards.

62LenovoStorageN3310UserGuideandHardwareMaintenanceManual

.

Note:ThePCIecardisextremelysensitivetoESD.Ensurethatyoureadandunderstand“Handling
static-sensitivedevices”onpage42firstandcarefullyperformtheoperation.

InstallingaPCIecard

Attention:Donotopenyourstorageproductorattemptanyrepairbeforereadingandunderstanding“Safety

information”onpageiiiand“Guidelines”onpage41.

Beforeyoubegin,printalltherelatedinstructionsorensurethatyoucanviewthePDFversiononanother
computerforreference.

ToinstallaPCIecardontherisercardassembly,dothefollowing:

1.Removeallexternalmediafromthedrivesandturnoffallattacheddevicesandthestorageproduct.
Then,disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedto
thestorageproduct.

2.Prepareyourstorageproduct.See“Removingorextendingthestorageproductfromtherackcabinet”
onpage43.

3.Removethestorageproductcover.See“Removingthecover”onpage43.

4.RemovetherisercardassemblyonwhichyouwanttoinstallthePCIecard.See“Replacingtheriser
cardassembly”onpage103.

Chapter6.Replacinghardware63

5.Pivotthecardlatchtotheopenposition.

Figure30.OpeningthePCIecardlatch

6.RemovethePCIeslotbracketfromtherisercardassembly.Storethebracketincasethatyoulater
removethePCIecardandneedthebrackettocovertheplace.

Figure31.RemovingaPCIeslotbracket

7.Touchthestatic-protectivepackagethatcontainsthePCIecardtoanyunpaintedsurfaceontheoutside
ofthestorageproduct.Then,takethePCIecardoutofthepackage.

Note:CarefullyhandlethePCIecardbyitsedges.

64LenovoStorageN3310UserGuideandHardwareMaintenanceManual

8.CarefullypressthePCIecardstraightintothePCIeslotuntilitissecurelyseated.

Figure32.InstallingaPCIecard

9.PivotthecardlatchtotheclosedpositiontosecurethePCIecardinposition.

Figure33.Pivotingthecardlatchtotheclosedposition

10.DependingonthetypeofthePCIecard,youmightneedtoconnectanyrequiredcables.Refertothe
documentationthatcomeswiththePCIecardforspecificinformation.

11.ReinstalltherisercardassemblywiththePCIecardtothesystemboard.See“Replacingtheriser
cardassembly”onpage103.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallation,goto“Completingthepartsreplacement”onpage112.Then,continuewith
thefollowingproceduretoinstallthePCIecarddriverifrequired.

RemovingaPCIecard

Attention:Donotopenyourstorageproductorattemptanyrepairbeforereadingandunderstanding“Safety

information”onpageiiiand“Guidelines”onpage41.

Beforeyoubegin,printalltherelatedinstructionsorensurethatyoucanviewthePDFversiononanother
computerforreference.

Chapter6.Replacinghardware65

ToremoveaPCIecardfromtherisercardassembly,dothefollowing:

1.Removeallexternalmediafromthedrivesandturnoffallattacheddevicesandthestorageproduct.
Then,disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedto
thestorageproduct.

2.Prepareyourstorageproduct.See“Removingorextendingthestorageproductfromtherackcabinet”
onpage43.

3.Removethestorageproductcover.See“Removingthecover”onpage43.

4.Removetherisercardassemblyandlayitupsidedownonaflat,clean,andstatic-protectivesurface.
See“Replacingtherisercardassembly”onpage103.

5.Pivotthecardlatchtotheopenposition.

Figure34.Pivotingthecardlatchtotheopenposition

6.GraspthePCIecardbyitsedgesandcarefullypullitoutofthePCIeslotontherisercardassembly.

Note:ThePCIecardmightfittightlyintothePCIeslot.Ifnecessary,alternatemovingeachsideofthe
PCIecardasmallandequalamountuntilitiscompletelyremovedfromtheslot.

Figure35.RemovingthePCIecard

7.InstallanewPCIecardtoreplacetheoldoneorinstallaPCIecardslotbrackettocovertheplace.See
“InstallingaPCIecard”onpage63

.

8.Reinstalltherisercardassembly.See“Replacingtherisercardassembly”onpage103.

9.IfyouareinstructedtoreturntheoldPCIecard,followallpackaginginstructionsanduseanypackaging
materialsthataresuppliedtoyouforshipping.

66LenovoStorageN3310UserGuideandHardwareMaintenanceManual

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheremovalprocedure,goto“Completingthepartsreplacement”onpage112

.

Installingorremovingtheopticalmodule

Theopticalmoduleenablesyoutoconnecttwonetworkdeviceswithopticalfibercables.Theoptical
moduleisneededonlyonsomePCIecards.

Note:TheopticalmoduleisextremelysensitivetoESD.Ensurethatyoureadandunderstand“Handling
static-sensitivedevices”onpage42firstandcarefullyperformtheoperation.

Installingtheopticalmodule

Attention:Donotopenyourstorageproductorattemptanyrepairbeforereadingandunderstanding“Safety

information”onpageiiiand“Guidelines”onpage41.

Beforeyoubegin,printalltherelatedinstructionsorensurethatyoucanviewthePDFversiononanother
computerforreference.

Notes:

•TheopticalmoduleandthePCIecardmightlookdifferentfromtheillustrationinthistopic.

•Beforeyouinstalltheopticalmodule,ensurethatthePCIecardthatrequirestheopticalmoduleis
installedinthestorageproduct.See“InstallingaPCIecard”onpage63

.

Toinstalltheopticalmodule,dothefollowing:

1.LocatethetwoholesattherearofthePCIecardforinstallingtheopticalmodule.

2.Touchthestatic-protectivepackagethatcontainstheopticalmoduletoanyunpaintedsurfaceonthe
outsideofthestorageproduct.Then,taketheopticalmoduleoutofthepackage.

3.Withtheopticalmodulehandleintheopenposition,inserttheopticalmoduleintooneofthetwo
holesinthePCIecard.

Figure36.Installingtheopticalmodule

Chapter6.Replacinghardware67

4.Pivottheopticalmodulehandletotheclosedpositiontosecuretheopticalmoduleinplace.

Figure37.Pivotingtheopticalmodulehandletotheclosedposition

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallation,goto“Completingthepartsreplacement”onpage112.

Removingtheopticalmodule

Attention:Donotopenyourstorageproductorattemptanyrepairbeforereadingandunderstanding“Safety

information”onpageiiiand“Guidelines”onpage41.

Beforeyoubegin,printalltherelatedinstructionsorensurethatyoucanviewthePDFversiononanother
computerforreference.

Note:TheopticalmoduleandthePCIecardmightlookdifferentfromtheillustrationinthistopic.

Toremovetheopticalmodule,dothefollowing:

1.Locatetheopticalmoduleattherearofyourstorageproduct.

68LenovoStorageN3310UserGuideandHardwareMaintenanceManual

2.Pivottheopticalmodulehandletotheopenposition.

Figure38.Pivotingtheopticalmodulehandle

3.GentlypulltheopticalmoduleoutfromthePCIecard.

Figure39.Removingtheopticalmodule

4.Ifyouareinstructedtoreturntheoldopticalmodule,followallpackaginginstructionsanduseany
packagingmaterialsthataresuppliedtoyouforshipping.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheremovalprocedure,goto“Completingthepartsreplacement”onpage112.

Chapter6.Replacinghardware69

Installingorremovingtheintrusionswitch

Theintrusionswitchpreventsyourstorageproductfromloggingintotheoperatingsystemwhenthestorage
productcoverisnotproperlyinstalledorclosed.Y oucanpurchaseanintrusionswitchfromLenovo.

Installingtheintrusionswitch

Attention:Donotopenyourstorageproductorattemptanyrepairbeforereadingandunderstanding“Safety

information”onpageiii

Beforeyoubegin,printalltherelatedinstructionsorensurethatyoucanviewthePDFversiononanother
computerforreference.

Note:Useanydocumentationthatcomeswiththeintrusionswitchandfollowthoseinstructionsinaddition
totheinstructionsinthistopic.

Toinstalltheintrusionswitch,dothefollowing:

1.Removeallexternalmediafromthedrivesandturnoffallattacheddevicesandthestorageproduct.
Then,disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedto
thestorageproduct.

2.Prepareyourstorageproduct.See“Removingorextendingthestorageproductfromtherackcabinet”
onpage43.

3.Removethestorageproductcover.See“Removingthecover”onpage43.

4.Touchthestatic-protectivepackagethatcontainstheintrusionswitchtoanyunpaintedsurfaceonthe
outsideofthestorageproduct.Then,taketheintrusionswitchoutofthepackage.

5.Pressthetab1outwardasshownandthenlowertheintrusionswitchuntilitissecuredinthesocket.

and“Guidelines”onpage41.

Figure40.Installingtheintrusionswitch

6.Connecttheintrusionswitchcabletotheintrusionswitchconnectoronthesystemboard.See“System
boardcomponents”onpage23.

70LenovoStorageN3310UserGuideandHardwareMaintenanceManual

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallation,goto“Completingthepartsreplacement”onpage112

.

Removingtheintrusionswitch

Attention:Donotopenyourstorageproductorattemptanyrepairbeforereadingandunderstanding“Safety

information”onpageiii

Beforeyoubegin,printalltherelatedinstructionsorensurethatyoucanviewthePDFversiononanother
computerforreference.

Notes:

•Ifyouremovetheintrusionswitch,youwillnotgetthewarningmessagewhenloggingintoyourstorage
productwiththecoverremoved.

•Useanydocumentationthatcomeswiththeintrusionswitchandfollowthoseinstructionsinadditionto
theinstructionsinthistopic.

Toremovetheintrusionswitch,dothefollowing:

1.Removeallexternalmediafromthedrivesandturnoffallattacheddevicesandthestorageproduct.
Then,disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedto
thestorageproduct.

2.Prepareyourstorageproduct.See“Removingorextendingthestorageproductfromtherackcabinet”
onpage43

3.Removethestorageproductcover.See“Removingthecover”onpage43.

4.Locatetheintrusionswitchanddisconnectthecablefromthesystemboard.

5.Pressthetab1outwardandlifttheintrusionswitchoutofthesocket.

and“Guidelines”onpage41.

.

Figure41.Removingtheintrusionswitch

6.Ifyouareinstructedtoreturntheoldintrusionswitch,followallpackaginginstructionsanduseany
packagingmaterialsthataresuppliedtoyouforshipping.

Chapter6.Replacinghardware71

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheremovalprocedure,goto“Completingthepartsreplacement”onpage112

.

Installingorreplacingaheatsink

Attention:Donotopenyourstorageproductorattemptanyrepairbeforereadingandunderstanding“Safety

information”onpageiiiand“Guidelines”onpage41.

Beforeyoubegin,printalltherelatedinstructionsorensurethatyoucanviewthePDFversiononanother
computerforreference.

CAUTION:

Theheatsinkmightbeveryhot.Turnoffthestorageproductandwaitseveralminutestoletthe
storageproductcoolbeforeremovingthestorageproductcover.

Note:Useanydocumentationthatcomeswiththeheatsinkandfollowthoseinstructionsinadditionto

theinstructionsinthistopic.

Toinstallorreplaceaheatsink,dothefollowing:

1.Removeallexternalmediafromthedrivesandturnoffallattacheddevicesandthestorageproduct.
Then,disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedto
thestorageproduct.

2.Prepareyourstorageproduct.See“Removingorextendingthestorageproductfromtherackcabinet”
onpage43

3.Removethestorageproductcover.See“Removingthecover”onpage43.

4.Removethecoolingshroud.See“Removingandreinstallingthecoolingshroud”onpage46.

5.Locatetheheatsinkyouwanttoreplaceortheplaceforinstallingthesecondheatsink.See“Storage
productcomponents”onpage19.

.

72LenovoStorageN3310UserGuideandHardwareMaintenanceManual

6.Ifyouarereplacingaheatsink,removethefourscrewsthatsecuretheheatsinktothesystemboard.It

1 2

3

4

isrecommendedthatyoucarefullyremovethefourscrewsfromthesystemboardusingthefollowing
methodtoavoidanypossibledamagetothesystemboard.

a.Partiallyremovescrew1,thencompletelyremovescrew3,andthenreturntoscrew1and

completelyremoveit.

b.Partiallyremovescrew2,thencompletelyremovescrew4,andthenreturntoscrew2and

completelyremoveit.

Note:Thefourscrewsareintegratedpartsoftheheatsink.Donottrytoremovethefourscrews
fromtheheatsink.

Figure42.Removingtheheatsink

7.Gentlytwisttheheatsinktofreeitfromthemicroprocessorandthenlifttheheatsinkoffthesystem
board.

8.Layasidetheoldheatsink.Touchthestatic-protectivepackagethatcontainsthenewheatsinkto
anyunpaintedsurfaceontheoutsideofthestorageproduct.Then,takethenewheatsinkoutof
thepackage.

Notes:

•Ifyouarereplacingaheatsink,useacleaningpadthatmightcomewiththenewheatsinktowipe

thethermalgreasefromthetopofthemicroprocessorbeforeinstallingthenewheatsink.Disposeof
thecleaningpadafterallofthethermalgreaseisremovedfromthemicroprocessor.

•Whenhandlingthenewheatsink,donottouchthethermalgreaseonthebottomofit.

9.Removeanyprotectivecoverthatprotectsthethermalgreaseonthebottomofthenewheatsink.Then,
placethenewheatsinkonthesystemboardsothatthefourscrewsonthenewheatsinkarealigned
withthecorrespondingmountingstudsonthesystemboard.

Chapter6.Replacinghardware73

10.Installthefourscrewstosecurethenewheatsinkonthesystemboard.Itisrecommendedthatyou

1 2

3

4

carefullyinstallthefourscrewsusingthefollowingmethodtoavoidanypossibledamagetothesystem
board.

a.Partiallytightenscrew1,thenfirmlytightenscrew3,andthenreturntoscrew1andfirmlytighten

it.Donotover-tightenthescrews.

b.Partiallytightenscrew2,thenfirmlytightenscrew4,andthenreturntoscrew2andfirmlytighten

it.Donotover-tightenthescrews.

Figure43.Installingthescrewstosecuretheheatsink

11.Ifyouareinstructedtoreturntheoldheatsink,followallpackaginginstructionsanduseanypackaging
materialsthataresuppliedtoyouforshipping.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage112

.

Installingorreplacingthemicroprocessor

Thistopicprovidesinstructionsonhowtoinstallorreplacethemicroprocessor.

Installingthesecondmicroprocessor

Attention:Donotopenyourstorageproductorattemptanyrepairbeforereadingandunderstanding“Safety

information”onpageiii

Dependingonthemodel,yourstorageproductmightcomewithoneortwomicroprocessors.Forstorage
productmodelswithonemicroprocessor,themicroprocessorisinstalledinthemicroprocessorsocket1and
themicroprocessorsocket2isprotectedbyaplasticsocketcover.Y oucanpurchaseamicroprocessor
optionkitfromLenovoandinstallthesecondmicroprocessortoexpandsystemcapabilities.

Beforeyoubegin,printalltherelatedinstructionsorensurethatyoucanviewthePDFversiononanother
computerforreference.

and“Guidelines”onpage41.

74LenovoStorageN3310UserGuideandHardwareMaintenanceManual

CAUTION:

Theheatsinksandmicroprocessorsmightbeveryhot.Turnoffthestorageproductandwaitseveral
minutestoletthestorageproductcoolbeforeremovingthestorageproductcover.

Notes:

•Ensurethatyouinstallthecorrecttypeofmicroprocessoroptionyourstorageproductsupports.See
“Features”onpage7

.Whentwomicroprocessorsareinstalled,bothmusthavethesamecorevoltage

andcorespeed.

•Useanydocumentationthatcomeswiththemicroprocessoroptionkitandfollowthoseinstructionsin
additiontotheinstructionsinthistopic.

•Yourmicroprocessor,socket,andsocketcovermightlookslightlydifferentfromtheillustrationsinthis
topic.

Toinstallthesecondmicroprocessor,dothefollowing:

1.Removeallexternalmediafromthedrivesandturnoffallattacheddevicesandthestorageproduct.
Then,disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedto
thestorageproduct.

2.Prepareyourstorageproduct.See“Removingorextendingthestorageproductfromtherackcabinet”
onpage43.

3.Removethestorageproductcover.See“Removingthecover”onpage43.

4.Removethecoolingshroud.See“Removingandreinstallingthecoolingshroud”onpage46.

5.Locatethemicroprocessorsocket2onthesystemboard.See“Systemboardcomponents”onpage23.

6.Openthesmallhandle1firstbygentlypressingdownthehandlealittlebitandthenpushingthehandle
inwardtoreleaseitfromthesecuredposition.Then,opentheothersmallhandle

2inthesameway.

Note:Therearetwomarksonthemicroprocessorretainer.Openthesmallhandlemarkedwith
firstandthenopentheothersmallhandlemarkedwith.Alwaysfollowthecorrectsequencewhen
youopenthesmallhandles.

Figure44.Openingthehandles

Chapter6.Replacinghardware75

7.Gentlypressthemicroprocessorretainertoopenit.Ensurethatthesmallhandlesandthe
microprocessorretainerareinthefullyopenposition.

Note:Donotdropanythingontothemicroprocessorsocketwhileitisexposed.Thesocketpinsmust
bekeptascleanaspossible.

Figure45.Openingthemicroprocessorretainer

8.Touchthestatic-protectivepackagethatcontainsthenewmicroprocessortoanyunpaintedsurfaceon
theoutsideofthestorageproduct.Then,removethenewmicroprocessorfromthepackage.

9.Removethenewmicroprocessorfromtheprotectivecoverthatprotectsthegoldcontactsonthe
bottomofthenewmicroprocessor.Donottouchthepinsonthemicroprocessorsocketandthegold
contactsonthebottomofthenewmicroprocessor.

Figure46.Donottouchthepins

76LenovoStorageN3310UserGuideandHardwareMaintenanceManual

10.Notetheorientationofthenewmicroprocessor.Holdthenewmicroprocessorbyitsedgesandalign
thenotches

1onitwiththetabs2inthemicroprocessorsocket.Then,carefullylowerthenew

microprocessorstraightdownintothemicroprocessorsocket.

Note:Thesmalltriangle3ononecornerofthenewmicroprocessoristhemicroprocessororientation
indicator.Thenewmicroprocessorisinthecorrectorientationwhenthisindicatorfacesthebeveled
corner4ofthemicroprocessorsocket.

Figure47.Installingthemicroprocessor

11.Removetheplasticmicroprocessorsocketcover.Storethemicroprocessorsocketcoverincasethat
youlaterremovethemicroprocessorandneedthesocketcovertoprotectthepinsonthesocket.

Note:Donotremovethesocketcoveruntilyouinstallamicroprocessorintothesocket.Ifyouremove
themicroprocessor,installthesocketcoveroranewmicroprocessorimmediately.

Figure48.Removingthemicroprocessorsocketcover

Chapter6.Replacinghardware77

12.Closethemicroprocessorretainer.Then,closethesmallhandle1firstandthenclosethesmallhandle

2tolocktheretainerintopositionandsecurethenewmicroprocessorinthesocket.

Note:Therearetwomarksonthemicroprocessorretainer.Openthesmallhandlemarkedwith
firstandthenopentheothersmallhandlemarkedwith.Alwaysfollowthecorrectsequencewhen
youopenthesmallhandles.

Figure49.Securingthemicroprocessorinthesocket

13.Installthenewheatsinkthatcomeswiththemicroprocessoroptionkit.See“Installingorreplacinga
heatsink”onpage72

.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallation,goto“Completingthepartsreplacement”onpage112

.

Replacingthemicroprocessor

Attention:Donotopenyourstorageproductorattemptanyrepairbeforereadingandunderstanding“Safety

information”onpageiii

CAUTION:

Theheatsinkandmicroprocessormightbeveryhot.T urnoffthestorageproductandwaitseveral
minutestoletthestorageproductcoolbeforeremovingthestorageproductcover.

Beforeyoubegin,printalltherelatedinstructionsorensurethatyoucanviewthePDFversiononanother
computerforreference.

and“Guidelines”onpage41.

78LenovoStorageN3310UserGuideandHardwareMaintenanceManual

Notes:

•Ensurethatthenewmicroprocessoristhecorrecttypeyourstorageproductsupports.See“Memory
moduleinstallationrules”onpage48

.Whentwomicroprocessorsareinstalled,bothmusthavethesame

corevoltageandcorespeed.

•Useanydocumentationthatcomeswiththemicroprocessoroptionkitandfollowthoseinstructionsin
additiontotheinstructionsinthistopic.

•Yourmicroprocessor,socket,andsocketcovermightlookslightlydifferentfromtheillustrationsinthis
topic.

Toreplacethemicroprocessor,dothefollowing:

1.Removeallexternalmediafromthedrivesandturnoffallattacheddevicesandthestorageproduct.
Then,disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedto
thestorageproduct.

2.Prepareyourstorageproduct.See“Removingorextendingthestorageproductfromtherackcabinet”
onpage43

.

3.Removethestorageproductcover.See“Removingthecover”onpage43.

4.Removethecoolingshroud.See“Removingandreinstallingthecoolingshroud”onpage46.

5.Removetheheatsink.See“Installingorreplacingaheatsink”onpage72.

6.Locatethemicroprocessorsocket.Openthesmallhandle1firstbygentlypressingdownthehandlea
littlebitandthenpushingthehandleinwardtoreleaseitfromthesecuredposition.Then,openthe
othersmallhandle2inthesameway.

Note:Therearetwomarksonthemicroprocessorretainer.Openthesmallhandlemarkedwith
firstandthenopentheothersmallhandlemarkedwith.Alwaysfollowthecorrectsequencewhen
youopenthesmallhandles.

Figure50.Openingthehandles

Chapter6.Replacinghardware79

7.Gentlypressthemicroprocessorretainerasshowntoopenit.Ensurethatthesmallhandlesandthe
microprocessorretainerareinthefullyopenposition.

Figure51.Openingthemicroprocessorretainer

8.Touchonlytheedgesofthemicroprocessorandcarefullyliftitstraightupandoutofthemicroprocessor
socket.Placetheoldmicroprocessoronastatic-protectivesurface.

Notes:

a.Donottouchthegoldcontactsonthebottomofthemicroprocessor.
b.Donotdropanythingontothemicroprocessorsocketwhileitisexposed.Thesocketpinsmustbe

keptascleanaspossible.

Figure52.Removingthemicroprocessor

9.Touchthestatic-protectivepackagethatcontainsthenewmicroprocessortoanyunpaintedsurfaceon
theoutsideofthestorageproduct.Then,removethenewmicroprocessorfromthepackage.

80LenovoStorageN3310UserGuideandHardwareMaintenanceManual

10.Removethenewmicroprocessorfromtheprotectivecoverthatprotectsthegoldcontactsonthe
bottomofthenewmicroprocessor.Donottouchthepinsonthemicroprocessorsocketandthegold
contactsonthebottomofthenewmicroprocessor.

Figure53.Donottouchthepins

11.Notetheorientationofthenewmicroprocessor.Holdthenewmicroprocessorbyitsedgesandalign
thenotches1onitwiththetabs2inthemicroprocessorsocket.Then,carefullylowerthenew
microprocessorstraightdownintothemicroprocessorsocket.

Note:Thesmalltriangle3ononecornerofthenewmicroprocessoristhemicroprocessororientation
indicator.Thenewmicroprocessorisinthecorrectorientationwhenthisindicatorfacesthebeveled
corner

4ofthemicroprocessorsocket.

Figure54.Installingthemicroprocessor

Chapter6.Replacinghardware81

12.Closethemicroprocessorretainer.Closethesmallhandle1first.Then,closethesmallhandle2to
locktheretainerintopositionandsecurethenewmicroprocessorinthesocket.

Note:Therearetwomarksonthemicroprocessorretainer.Ensurethatyouclosethesmallhandle
markedwith

firstandthenclosethesmallhandlemarkedwith.Alwaysfollowthecorrectsequence

whenyouclosethesmallhandles.

Figure55.Securingthemicroprocessorinthesocket

13.Useacleaningpadtowipethethermalgreasefromtheremovedheatsink.Disposeofthecleaning
padafterallofthethermalgreaseisremoved.

14.Useoneofthefollowingmethodstoapplyappropriateamountofthermalgreasetothetopofthe
newlyinstalledmicroprocessorintheshapeofacrossoracircleasshown.Eithertoomuchortoo
lessapplicationofthermalgreasecancauseathermalproblemduetoimperfectcontactwiththe
components.

Notes:

•Donottouchthethermalgrease.

•Keepthethermalgreaseoffthesystemboard.

Figure56.Applyingthethermalgreasetothetopofthemicroprocessor

15.Reinstalltheheatsink.See“Installingorreplacingaheatsink”onpage72.

16.Ifyouareinstructedtoreturntheoldmicroprocessor,followallpackaginginstructionsanduseany
packagingmaterialsthataresuppliedtoyouforshipping.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

82LenovoStorageN3310UserGuideandHardwareMaintenanceManual

•Tocompletethereplacement,goto“Completingthepartsreplacement”onpage112.

Installingorreplacingahot-swapredundantpowersupply

Dependingonthemodel,yourstorageproductmightcomewithoneortwohot-swapredundantpower
supplies.Whenthestorageproductispopulatedwithtwohot-swapredundantpowersupplies,thestorage
productcanwithstandapowerlossfromeitherpowersupply.Thishelpsyouavoidsignificantinterruption
totheoperationofthestorageproductwhenapowersupplyfails.Y oucanreplacethefailinghot-swap
redundantpowersupplywithoutturningoffthestorageproduct.

CAUTION:
Hazardousmovingparts.Keepfingersandotherbodypartsaway.

CAUTION:
Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel
attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith
oneoftheseparts,contactaservicetechnician.

Notes:

•TomaintaintheEMIintegrityandcoolingofthestorageproduct,installanewpowersupplyassoonas
youremovethefailingone.Covertheotherbaywithashieldifyoujustuseonepowersupplytoprovide
power.

•Useanydocumentationthatcomeswiththenewpowersupplyandfollowthoseinstructionsinaddition
totheinstructionsinthistopic.

Installingahot-swapredundantpowersupply

Attention:Donotopenyourstorageproductorattemptanyrepairbeforereadingandunderstanding“Safety

information”onpageiii

Beforeyoubegin,printalltherelatedinstructionsorensurethatyoucanviewthePDFversiononanother
computerforreference.

Toinstallahot-swapredundantpowersupply,dothefollowing:

1.Touchthestatic-protectivepackagethatcontainsthenewhot-swapredundantpowersupplytoany
unpaintedsurfaceontheoutsideofthestorageproduct.Then,takethenewhot-swapredundantpower
supplyoutofthepackage.

and“Guidelines”onpage41.

Chapter6.Replacinghardware83

2.Ifyouareinstallingapowersupply,locatethebayforthepowersupplyintherearofyourstorage
product.Insertyourindexfingerandthumbintotheholesinthemetalshieldthatprotectsthebayand
pulltheshieldoutofthechassis.Storetheshieldincasethatyoulaterremovethepowersupply
andneedtheshieldtocoverthebay.

Figure57.Removingtheprotectiveshieldforthepowersupplybay

3.Notetheorientationofthenewhot-swapredundantpowersupplyandthenslidethenewhot-swap
redundantpowersupplyintothechassisuntilitsnapsintoposition.

84LenovoStorageN3310UserGuideandHardwareMaintenanceManual

Figure58.Installingahot-swapredundantpowersupply

4.Connectthepowercordtothepowerconnectoronthenewhot-swapredundantpowersupply.Then,
checkthestatusLEDnearthepowerconnector.WhentheLEDislitingreen,itindicatesthatthe
hot-swapredundantpowersupplyisworkingcorrectly.WhentheLEDislitinamber,itindicatesthatthe
hot-swapredundantpowersupplyislikelytofailorhasfailed.Y ouneedtoreinstallorreplaceit.

Replacingahot-swapredundantpowersupply

Attention:Donotopenyourstorageproductorattemptanyrepairbeforereadingandunderstanding“Safety

information”onpageiiiand“Guidelines”onpage41.

Beforeyoubegin,printalltherelatedinstructionsorensurethatyoucanviewthePDFversiononanother
computerforreference.

Note:Useanydocumentationthatcomeswiththehot-swapredundantpowersupplyandfollowthose
instructionsinadditiontotheinstructionsinthistopic.

Toreplaceahot-swapredundantpowersupply,dothefollowing:

1.Locatethefailinghot-swapredundantpowersupplyintherearofyourstorageproduct.Then,
disconnectthepowercordfromthefailinghot-swapredundantpowersupply.

Chapter6.Replacinghardware85

2.Pressthetab1inwardandcarefullypullthehandle2toslidethehot-swapredundantpowersupply
outofthechassis.

Note:Donotusetoomuchforce.Y oucanfirstcarefullyslidethehot-swapredundantpowersupplya
littlebitouttoreleaseitfromthesecuredposition.Then,completelyslideitoutofthechassis.

Figure59.Removingahot-swapredundantpowersupply

3.Installanewhot-swapredundantpowersupply.See“Installingahot-swapredundantpowersupply”
onpage83.

4.Ifyouareinstructedtoreturntheoldhot-swapredundantpowersupply,followallpackaginginstructions
anduseanypackagingmaterialsthataresuppliedtoyouforshipping.

Installingorreplacingahot-swapharddiskdrive

Attention:Donotopenyourstorageproductorattemptanyrepairbeforereadingandunderstanding“Safety

information”onpageiiiand“Guidelines”onpage41.

Youcaninstallorreplaceahot-swapharddiskdrivewithoutturningoffthestorageproduct,whichhelpsyou
avoidsignificantinterruptiontotheoperationofthesystem.

Foralistofstorageproductoptions,goto:
http://shop.lenovo.com/us/en/servers/network-storage/

TheEMIintegrityandcoolingofthestorageproductareprotectedbyhavingalldrivebayscoveredor
occupied.Thenumberoftheinstalledharddiskdrivesinyourstorageproductvariesdependingonthe
storageproductmodel.Thevacantbaysareoccupiedbydummyhard-disk-drivetrays.Whenyouinstalla
hot-swapharddiskdrive,savetheremoveddummyhard-disk-drivetrayfromthedrivebayincasethatyou
laterremovethehot-swapharddiskdriveandneedthedummytraytocovertheplace.

Attention:AnunoccupieddrivebaywithoutanyotherprotectionmightimpacttheEMIintegrityandcooling
ofthestorageproduct,whichmightresultinoverheatingorcomponentdamage.TomaintaintheEMI

86LenovoStorageN3310UserGuideandHardwareMaintenanceManual