Lenovo MT 2912, MT 2907, MT 2904, MT 2823, MT 2815 Service Manual

...
HardwareMaintenanceManual
ThinkPadT400s,T410s,andT410si
Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformation
underAppendixA“Notices”onpage157.
EighthEdition(April2012)
©CopyrightLenovo2009,2012.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration “GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.
Aboutthismanual...........iii
Chapter1.Safetyinformation......1
Generalsafety................1
Electricalsafety...............2
Safetyinspectionguide............3
Handlingdevicesthataresensitivetoelectrostatic
discharge..................3
Groundingrequirements............4
Safetynotices(multilingualtranslations)......4
Lasercompliancestatement(multilingual
translations)................17
Chapter2.Importantservice
information..............23
StrategyforreplacingFRUs.........23
Strategyforreplacingaharddiskdrive...24 Importantnoticeforreplacingasystem
board................24
Howtouseerrormessage........24
StrategyforreplacingFRUsforCTO,CMV,and
GAV...................24
Productdenition............24
FRUidenticationforCTO,CMV,andGAV
products...............25
Chapter3.Generalcheckout.....27
Whattodorst..............27
Checkoutguide..............28
SystemsupportingtheLenovoThinkVantage ToolboxprogramandthePC-DoctorforDOS
diagnosticsprogram..........28
SystemsupportingtheLenovodiagnostics
programs...............33
Powersystemcheckout...........35
CheckingtheACadapter.........35
Checkingoperationalcharging......36
Checkingthebatterypack........36
Checkingthebackupbattery.......37
Chapter4.Relatedservice
information..............39
RestoringthefactorycontentsbyusingProduct
Recoverydiscs..............39
RestoringthefactorycontentsbyusingRecovery
DiscSet.................39
Passwords................41
Power-onpassword...........41
Hard-diskpassword...........41
Supervisorpassword..........41
Howtoremovethepower-onpassword...41 Howtoremovethehard-diskpassword...42
Powermanagement............42
Screenblankmode...........43
Sleep(standby)mode..........43
Hibernationmode...........43
Symptom-to-FRUindex...........44
Numericerrorcodes..........45
Errormessages............49
Beepsymptoms............50
No-beepsymptoms...........51
LCD-relatedsymptoms.........51
Intermittentproblems..........52
Undeterminedproblems.........52
Chapter5.Statusindicators.....55
Chapter6.Fnkeycombinations...59
Chapter7.FRUreplacement
notices................61
Screwnotices...............61
Retainingserialnumbers...........62
Restoringtheserialnumberofthesystem
unit.................62
RetainingtheUUID...........63
ReadingorwritingtheECAinformation...63
Chapter8.Removingandreplacinga
FRU..................65
BeforeservicingThinkPadT400s,T410s,and
T410si..................65
1010Batterypack.............66
1020SerialUltrabaySlimdeviceortravelbezel..67 1030Solidstatedrive(SSD)orharddiskdrive
(HDD)..................68
1040DIMM................69
1050PCIExpressMiniCardforwirelessLAN..71 1060PCIExpressMiniCardforwirelessWAN..73
1070Keyboard..............74
1080Backupbattery............78
1090WirelessUSBadapterorIntelTurbo
Memory.................78
1100Palmrestorpalmrestwithngerprint
reader..................79
1110Bluetoothdaughtercard(BDC-2).....80
1120Keyboardbezelandspeakerassembly...81
©CopyrightLenovo2009,2012
i
11305-in-1MediaCardReaderadapter....83
1140Bluetooth-wirelessradioswitchFPC...84
1150LCDunit...............85
1160Systemboard,fanassembly,and34-mm
ExpressCardslotframe...........87
1170I/Osubcardandbasecoverassembly...92
2010LCDbezelassembly..........94
2020LCDlatchLandR...........95
2030Integratedcameraormicrophonesubcard.95
2040LEDsubcard.............97
2050LCDpanel..............98
2060LCDcable..............100
2070Hingekit...............100
2080LEDcable..............101
2090AntennakitandLCDrearcoverassembly..102
Chapter9.Locations........105
Frontview................105
Rearview.................106
Bottomview...............106
Chapter10.Partslist........109
Overall..................110
LCDFRUs................133
Keyboard.................138
Miscellaneousparts............139
ACadapters...............142
Powercords...............142
Recoverydiscs..............143
WindowsXPProfessional(32bit)DVDs...143 WindowsVistaHomeBasic(32bit)DVDs..145 WindowsVistaHomePremium(32bit)
DVDs................147
WindowsVistaBusiness(32bit)DVDs...147 WindowsVistaBusiness(64bit)DVDs...149
WindowsVistaUltimate(32bit)DVDs....150
Windows7HomeBasic(32bit)DVDs....151
Windows7HomePremium(32bit)DVDs..151 Windows7HomePremium(64bit)DVDs..152
Windows7Professional(32bit)DVDs....153
Windows7Professional(64bit)DVDs....154
Commonservicetools...........156
AppendixA.Notices.........157
Trademarks................158
iiHardwareMaintenanceManual

Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad
ThinkPadT400sMT2801,2808,2809,2815,2823,2824,and2825
ThinkPadT410sandT410siMT2901,2904,2907,2912,2924,2926,and2928
Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.
Important:ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPad products.Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems effectively.BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safety information”onpage1
andChapter2“Importantserviceinformation”onpage23.
®
products.
©CopyrightLenovo2009,2012
iii
ivHardwareMaintenanceManual

Chapter1.Safetyinformation

Thischapterpresentsfollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservice aThinkPadNotebook.
“Generalsafety”onpage1
“Electricalsafety”onpage2
“Safetyinspectionguide”onpage3
•“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3
“Groundingrequirements”onpage4
“Safetynotices(multilingualtranslations)”onpage4
“Lasercompliancestatement(multilingualtranslations)”onpage17

Generalsafety

Followtheserulestoensuregeneralsafety:
•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.
•Whenliftinganyheavyobject:
1.Makesurethatyoucanstandsafelywithoutslipping.
2.Distributetheweightoftheobjectequallybetweenyourfeet.
3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.
4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthat
youthinkistooheavyforyou.
•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.
•Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnelare notinahazardousposition.
•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing themachine.
•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.
•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.
•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8 centimeters(3inches)fromtheend.
•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.
Attention:Metalobjectsaregoodelectricalconductors.
•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.
•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice thatiswornordefective.
•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.
•Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan louversorcoverthemwithlabelsorstickers.
©CopyrightLenovo2009,2012
1

Electricalsafety

Observethefollowingruleswhenworkingonelectricalequipment.
Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoft materialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.Manycustomershave,near theirequipment,rubberoormatsthatcontainsmallconductiveberstodecreaseelectrostaticdischarges. Donotusethistypeofmattoprotectyourselffromelectricalshock.
•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.
•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.
•Disconnectallpowerbefore: –Performingamechanicalinspection –Workingnearpowersupplies –Removingorinstallingmainunits
•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer topower-offthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.
•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions: –Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.
Attention:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.
–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour
pocketorbehindyourback.
Attention:Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove rule,youmaypreventacurrentfrompassingthroughyourbody.
–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor
thattester.
–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas
metaloorstripsandmachineframes. Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;Instructionsforthese precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring highvoltages.
•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.
•Donotusewornorbrokentoolsandtesters.
Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.
•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors, nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.
•Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis conductive;suchtouchingcancausepersonalinjuryandmachinedamage.
•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating placesinamachine: –Powersupplyunits –Pumps –Blowersandfans –Motorgenerators –Similarunitstolistedabove Thispracticeensurescorrectgroundingoftheunits.
•Ifanelectricalaccidentoccurs: –Usecaution;donotbecomeavictimyourself. –Switchoffpower.
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–Sendanotherpersontogetmedicalaid.

Safetyinspectionguide

Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians frominjury.Thisguideaddressesonlythoseitems.Youshouldusegoodjudgmenttoidentifypotential safetyhazardsduetoattachmentofnon- ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.
Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand whetheryoucancontinuewithoutrstcorrectingtheproblem.
Considertheseconditionsandthesafetyhazardstheypresent:
•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal electricalshock)
•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor
•Mechanicalhazards,suchaslooseormissinghardware
Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.
Checklist:
1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).
2.Poweroffthecomputer.Disconnectthepowercord.
3.Checkthepowercordfor:
a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground
continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.
b.Thepowercordshouldbethetypespeciedinthepartslist.
c.Insulationmustnotbefrayedorworn.
4.Checkforcrackedorbulgingbatteries.
5.Removethecover.
6.Checkforanyobviousnon- ThinkPadalterations.Usegoodjudgmentastothesafetyofany non-ThinkPadalterations.
7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,contamination,wateror otherliquids,orsignsofreorsmokedamage.
8.Checkforworn,frayed,orpinchedcables.
9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingdevicesthataresensitivetoelectrostaticdischarge

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto electrostaticdischarge(ESD.)ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects. ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe personhandlingthepartareallatthesamecharge.
Notes:
1.Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.
2.MakesurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.
Chapter1.Safetyinformation3
WhenhandlingESD-sensitiveparts:
•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.
•Avoidcontactwithotherpeople.
•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.
•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen youarewearingawriststrap.
•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen handlingESD-sensitivedevices.
•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic servicerequirement.
Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.
–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.
–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor
referencepoint.Y oucanusecoaxorconnector-outsideshellsonthesesystems.
–Usetheroundgroundprongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.

Safetynotices(multilingualtranslations)

Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:
•English
•Arabic
•BrazilianPortuguese
•French
•German
•Hebrew
•Japanese
•Korean
•Spanish
•T raditionalChinese
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Lasercompliancestatement(multilingualtranslations)

Thelasercompliancestatementsinthissectionareprovidedinthefollowinglanguages:
•English
•Arabic
•BrazilianPortuguese
•French
•German
•Hebrew
•Japanese
•Korean
•Spanish
•T raditionalChinese
Chapter1.Safetyinformation17
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Chapter2.Importantserviceinformation

Thischapterpresentsfollowingimportantserviceinformationthatappliestoallmachinetypessupportedby thismanual:
“StrategyforreplacingFRUs”onpage23 –“Strategyforreplacingaharddiskdrive”onpage24 –“Importantnoticeforreplacingasystemboard”onpage24 –“Howtouseerrormessage”onpage24
“StrategyforreplacingFRUsforCTO,CMV,andGAV”onpage24 –“Productdenition”onpage24 –“FRUidenticationforCTO,CMV,andGAVproducts”onpage25
Important:
•AdvisecustomerstocontacttheLenovoCustomerSupportCenteriftheyneedanyassistancein obtainingorinstallinganysoftwarexes,drivers,andBIOSdownloads.TelephonenumbersforLenovo Supportareavailableat: http://www.lenovo.com/support/phone
•SystemDisassembly/ReassemblyvideosthatshowtheFRUremovalsorreplacementsfortheLenovo authorizedservicetechniciansareavailableinthefollowingsupportsite: http://www.lenovoservicetraining.com/ion/

StrategyforreplacingFRUs

Beforereplacingparts:
®
Makesurethatallsoftwarexes,drivers,andBIOSdownloadsareinstalledbeforereplacinganyFRUs listedinthismanual.
Afterasystemboardisreplaced,ensurethatthelatestBIOSisloadedtothesystemboardbefore completingtheserviceaction.
Todownloadsoftwarexes,drivers,andBIOS,gotohttp://www.lenovo.com/supportandclickDownload Drivers&Software.Thenfollowtheinstructionsonthescreentoinstallthenecessarysoftware.
UsethefollowingstrategytopreventunnecessaryexpenseforreplacingandservicingFRUs:
IfyouareinstructedtoreplaceaFRUbutthereplacementdoesnotcorrecttheproblem,reinstall theoriginalFRUbeforeyoucontinue.
•Somecomputershavebothaprocessorboardandasystemboard.Ifyouareinstructedtoreplaceeither theprocessorboardorthesystemboard,andreplacingoneofthemdoesnotcorrecttheproblem, reinstallthatboard,andthenreplacetheotherone.
•IfanadapteroradeviceconsistsofmorethanoneFRU,anyoftheFRUsmaybethecauseoftheerror. Beforereplacingtheadapterordevice,removetheFRUs,onebyone,toseeifthesymptomschange. ReplaceonlytheFRUthatchangedthesymptoms.
Attention:Thesetupcongurationonthecomputeryouareservicingmayhavebeencustomized.Running AutomaticCongurationmayalterthesettings.Notethecurrentcongurationsettings(usingtheView Congurationoption);then,whenservicehasbeencompleted,verifythatthosesettingsremainineffect.
©CopyrightLenovo2009,2012
23

Strategyforreplacingaharddiskdrive

Alwaystrytorunalow-levelformatbeforereplacingaharddiskdrive.Thiswillcauseallcustomerdataon theharddisktobelost.Besurethatthecustomerhasacurrentbackupofthedatabeforedoingthistask.
Attention:Thedrivestartupsequenceinthecomputeryouareservicingmayhavebeenchanged.Be extremelycarefulduringwriteoperationssuchascopying,saving,orformatting.Ifyouselectanincorrect drive,dataorprogramscanbeoverwritten.

Importantnoticeforreplacingasystemboard

Somecomponentsmountedonasystemboardareverysensitive.Improperhandlingofasystemboardcan causedamagetothosecomponents,andmaycauseasystemmalfunction.
Attention:Whenhandlingasystemboard:
•Donotdropasystemboardorapplyanyexcessiveforcetoit.
•Avoidroughhandlingofanykind.
•AvoidbendingasystemboardandhardpushingtopreventcrackingateachBGA(BallGridArray)chipset.

Howtouseerrormessage

Usetheerrorcodesdisplayedonthescreentodiagnosefailures.Ifmorethanoneerrorcodeisdisplayed, beginthediagnosiswiththersterrorcode.Whatevercausesthersterrorcodemayalsocausefalseerror codes.Ifnoerrorcodeisdisplayed,seewhethertheerrorsymptomislistedintheSymptom-to-FRU Indexforthecomputeryouareservicing.

StrategyforreplacingFRUsforCTO,CMV ,andGAV

Productdenition
DynamicCongureToOrder(CTO)
ThisprovidestheabilityforacustomertocongureaLenovosolutionfromaneSite,andhavethis congurationsenttofulllment,whereitisbuiltandshippeddirectlytothecustomer.Themachinelabel, ProductEntitlementWarehouse(PEW),eSupport,andtheHMMwillloadtheseproductsasthe4-digitMT and3-digitmodel,wheremodel=“CTO”(Example:1829-CTO).
CustomModelVariant(CMV)
ThisisauniquecongurationthathasbeennegotiatedbetweenLenovoandthecustomer.Aunique4-digit MTand3-digitmodelisprovidedtothecustomertoplaceorders(Example:1829-W15).ACMVisaspecial bidoffering.Therefore,itisNOTgenerallyannounced.
•TheMTMportionofthemachinelabelisthe4-digitMTand3-digitmodel,wheremodel=“CTO” (Example:1829-CTO).ThePRODUCTIDportionofthemachinelabelisthe4-digitMTand3-digitCMV model(Example:1829-W15).
•ThePEWrecordisthe4-digitMTand3-digitmodel,wheremodel=“CTO”(Example:1829-CTO).
•eSupportwillshowboththeCTOandCMVmachinetypemodels(Example:1829-CTOand1829-W15 willbefoundontheeSupportsite.)
•TheHMMwillhavethe4-digitMTand3-digitCTOmodelonly(Example:1829-CTO).Again,CMVsare custommodelsandarenotfoundintheHMM.
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