Lenovo LI1962 User Manual

LI1962 Wide Flat Panel Monitor
User’s Guide

Product numbers

LI1962wA
3737-HB1

First Edition (February 2012)

© Copyright Lenovo 2012.
LENOVO products
are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights

, reproduction and disclosure.

to use

LIMITED AND RESTRICTED RIGHTS NOTICE: If products
pursuant a General Services Administration "GSA" contract
set forth in Contract No. GS-35F-05925.

, data, computer software, and services have been developed exclusively at private expense and

, data, computer software, or services are delivered

, use, reproduction, or disclosure is subject to restrictions

Contents

Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Chapter 1. Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Shipping contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Notice for use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Adjusting the tilt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Monitor controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Cable lock slot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Setting up your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Connecting and turning on your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Chapter 2. Adjusting and using your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Comfort and accessibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Arranging your work area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Positioning your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Quick tips for healthy work habits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Adjusting your monitor image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Using the direct access controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Using the On-Screen Display (OSD) controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Selecting a supported display mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Understanding power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Caring for your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Detaching the monitor base and stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Chapter 3. Reference information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Monitor specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Manual image setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Manually installing the monitor driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Installing the monitor driver in Windows 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Installing the monitor driver in Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Appendix A. Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Registering your option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Online technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Telephone technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

Recycling information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

Contents ii

Safety information

For tips to help you use your computer safely, go to:

http://www.lenovo.com/safety

Before installing this product, read the Safety Information.

DANGER

To avoid shock hazard:

• Do not remove the covers.

• Do not operate this product unless the stand is attached.

• Do not connect or disconnect this product during an electrical storm.

• The power cord plug must be connected to a properly wired and grounded
power outlet.

• Any equipment to which this product will be attached must also be connected to
properly wired and grounded power outlets.

• To isolate the monitor from the electrical supply, you must remove the plug from
the power outlet. The power outlet should be easily accessible.

To take special precautions to avoid the introduction of hazards when operating, installing,
servicing, transporting or storing equipment, the necessary instructions shall be made
available.

To reduce the risk of electric shock, do not perform any servicing other than that contained in
the operating instructions unless you are qualified to do so.

Handling:

• If your monitor weighs more than 18 kg (39.68 lb), it is recommended that it be
moved or lifted by two people.

Make sure the light bar is located downside when using VESA mount setup.

iii LI1962 Wide Flat Panel Monitor User’s Guide

Chapter 1. Getting started

This User’s Guide contains detailed information on the your Flat Panel Monitor. For a quick
overview, please see the Setup Poster that was shipped with your monitor.

Shipping contents

The product package should include the following items:

• Setup Poster

• Reference and Driver CD

• Flat Panel Monitor

•Power Cord

• Analog Interface Cable -attached to monitor

Notice for use

To set up your monitor, please see the illustrations below.

Note: Do not touch the monitor within the screen area. The screen area is glass and can be
damaged by rough handling or excessive pressure.

1. Carefully lay the monitor on a flat surface.

2. Put the stand and base to the monitor.

Note: To attach a VESA mount, please see "Wall Mounting (Optional)"on page 2-9.

Chapter 1. 1-1

Product overview

Adjusting the tilt

This section will provide information on adjusting monitor positions, setting user controls, and
using the cable lock slot.

The illustration below shows the tile and swivel range of the monitor. For more information,
see "Positioning your monitor"on page 2-1.

Monitor controls

Your monitor has controls on the front which are used to adjust the display.

For information on how to use these controls, please see "Adjusting your monitor image"on
page 2-3.

Chapter 1. 1-2

Cable lock slot

Your monitor is equipped with a cable lock slot located on the rear of your monitor (in the
lower position).

Chapter 1. 1-3

Setting up your monitor

This section provides information on how to set up your monitor.

Connecting and turning on your monitor

Note: Be sure to read the Safety information located on page iii before carrying out this

procedure.

1. Power off your computer and all attached devices, and unplug the computer power cord.

2. Connect the cables according to below icon indication.

D-SUBDVI

3. Connect one end of the analog signal cable to the monitor D-Sub connector and the other

end to the computer.

D-SUB

Chapter 1. 1-4

4. Connect the digital cable to the DVI connector of the monitor and the other end

on the back of the computer.

DVI

5. Insert the power cord into the monitor, then plug the monitor power cord and the
computer cord into grounded electrical outlets.

Note: A certified power supply cord has to be used with this equipment. The relevant national
installation and or equipment regulations shall be considered. A certified power supply cord
not lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227 (designation
H05VV-F 3G 0.75mm2 or H05VVH2-F2 3G0.75mm2) shall be used. Alternative a flexible
cord be of synthetic rubber according to IEC 60245 (designation H05RR-F 3G 0.75mm2) shall
be used.

Chapter 1. 1-5

6. Power on the monitor and the computer.

7. To install the monitor driver, insert the Reference and Driver CD, click Install driver, and
follow the on-screen instructions.

8. To optimize your monitor image, press the Automatic Image Setup key.
Automatic image setup requires that the monitor is warmed up for at least 15 minutes.
This is not required for normal operation.

Note: If automatic image setup does not establish the image that you prefer, perform manual
image setup. See "Manual image setup"on page 3-4.

Chapter 1. 1-6

Chapter 2. Adjusting and using your monitor

This section will give you information on adjusting and using your monitor.

Comfort and accessibility

Good ergonomic practice is important to get the most from your personal computer
and to avoid discomfort. Arrange your workplace and the equipment you use to suit
your individual needs and the kind of work that you perform. In addition, use
healthy work habits to maximize your performance and comfort while using your
computer. For more detailed information on any of these topics, visit the Healthy
Computing Web site at: http://www.lenovo.com/healthycomputing/.

Arranging your work area

Use a work surface of appropriate height and available working area to allow you to
work in comfort.

Organize your work area to match the way you use materials and equipment. Keep
your work area clean and clear for the materials that you typically use and place the
items that you use most frequently, such as the computer mouse or telephone, within
the easiest reach.

Equipment layout and setup play a large role in your working posture. The following
topics describe how to optimize equipment setup to achieve and maintain good
working posture.

Positioning your monitor

Position and adjust your computer monitor for comfortable viewing by considering
the following items:

• Viewing distance: Optimal viewing distances for monitors range from
approximately 510mm to 760mm (20 in to 30 in) and can vary depending on
ambient light and time of day. You can achieve different viewing distances by
repositioning your monitor or by modifying your posture or chair position. Use a
viewing distance that is most comfortable for you.

• Monitor height: Position the monitor so your head and neck are in a comfortable
and neutral (vertical, or upright) position. If your monitor does not have height
adjustments, you might have to place books or other sturdy objects under the
base of the monitor to achieve the desired height. A general guideline is to
position the monitor such that the top of the screen is at or slightly below your
eye-height when you are comfortably seated. However, be sure to optimize your
monitor height so the line of site between your eyes and the center the monitor
suits your preferences for visual distance and comfortable viewing when your eye
muscles are in a relaxed state.

• Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen
content and to accommodate your preferred head and neck posture.

• General location: Position your monitor to avoid glare or reflections on the screen
from overhead lighting or nearby windows.

The following are some other tips for comfortable viewing of your monitor:

• Use adequate lighting for the type of work you are performing.

Chapter 2. 2-1

• Use the monitor brightness, contrast controls, if equipped to optimize the image
on your screen to meet your visual preferences.

• Keep your monitor screen clean so you can focus on the screen’s contents.

Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to
periodically look away from your monitor screen and focus on a far object to allow
your eye muscles to relax. If you have questions on eye fatigue or visual discomfort,
consult a vision care specialist for advice.

Quick tips for healthy work habits

The following information is a summary of some important factors to consider to help
you remain comfortable and productive while you use your computer.

• Good posture starts with equipment setup: The layout of your work area and the
setup of your computer equipment have a large effect on your posture while
using your computer. Be sure to optimize the position and orientation of your
equipment by following the tips outlined in "Arranging your work area"on page
2-1 so you can maintain a comfortable and productive posture. Also, be sure to
use the adjustment capabilities of your computer components and office furniture
to best suit your preferences now and as your preferences change over time.

• Minor changes in posture can help avoid discomfort: The longer you sit and
work with your computer, the more important it is to observe your working
posture. Avoid assuming any one posture for an extended period of time.
Periodically make minor modifications in your posture to help deter any
discomforts that might arise. Make use of any adjustments that your office
furniture or equipment provide to accommodate changes in posture.

• Short, periodic breaks help ensure healthy computing: Because computing is
primarily a static activity, it is particularly important to take short breaks from
your work. Periodically, stand up from your work area, stretch, walk for a drink
of water, or otherwise take a short break from using your computer. A short break
from work gives your body a welcome change in posture and helps to ensure you
remain comfortable and productive while you do work.

Chapter 2. 2-2

Adjusting your monitor image

This section describes the control features to adjust your monitor image.

Using the direct access controls

The direct access controls can be used when the On Screen Display (OSD) is not
displayed.

Table 2-1. Direct access controls

Icon Control Description

Input Change Switches the video input source

DDC-CI

Exit Exit from menu

Image Setup Activates automatic image adjustment

NOVO VISION Direct access to NOVO VISION adjustment

Menu Enter menu

Press and hold for 10 seconds to enable or disable
the DDC-CI function

Chapter 2. 2-3

Using the On-Screen Display (OSD) controls

To adjust the settings, the user controls can be viewed through the OSD.

Brightness/Contrast

Brightness Contrast

Exit Left

Right OK

To use the controls:

1. Press

2. Use

to open the main OSD menu.

or to move among the icons. Select an icon and press to access that

function. If there is a sub-menu, you can move between options using
then press

to select that function. Use or to make adjustments. Press

or ,

to save.

3. Press

4. Press and hold

to move backwards through the sub-menus and exit from the OSD.

for 10 seconds to lock the OSD. This will prevent accidental

adjustments to the OSD. Press and hold

for 10 seconds to unlock the OSD and

allow adjustments to the OSD.

5. Enables DDC/CI by default. Use OSD Exit Key, Press and hold for 10 seconds
to disable / enable DDC/CI function. The words "DDC/CI disable" shows on the
screen.

Chapter 2. 2-4

Table 2-2. OSD functions

OSD Icon on Main

Menu Submenu Description

Brightness/

Contrast

Image Position

Image Setup

Horizontal Position

Brightness

Contrast

Vertical Position

Automatic

Manual

Controls and
Adjustments

(Analog)

Controls and
Adjustments

(DVI)

Adjusts overall brightness Same as Analog

Adjusts difference between
light and dark areas

Moves the image left or right. Controls Locked -

not required for

DVI input

Moves the image up or
down.

Optimizes image (size, position, phase and clock).

Manually optimizes the image. See "Manual image
setup"on page 3-4.

•Clock

•Phase

• Save

Adjusts intensity of red, green, and blue.

Same as Analog

Image Properties

Color

Input video signal

Preset mode

•Neutral

•sRGB

•Reddish

•Bluish

Custom

• Red: Increases or decreases the saturation of
’red’ in the image.

• Green: Increases or decreases the saturation of
’green’ in the image.

• Blue: Increases or decreases the saturation of
’blue’ in the image.

• Save: Saves the custom color choices.

This monitor can accept video signals through two
different connectors. Most desktop computers use
a D-SUB connector. Select digital among OSD
Controls when you use DVI connector.

- Selects D-SUB (Analog)

- Selects DVI (Digital)

Chapter 2. 2-5

Table 2-2. OSD functions

OSD Icon on Main

Menu Submenu Description

• Selects type of scaled image.

Scaling

• Original AR: same aspect ratio with input
signal.

• Full Screen: expand image to full screen.

Screen prioritization.

NOVO VISION

Shows resolution, refresh rate, and product details.

Options

Information

Note: This screen does not allow any changes to
the settings.

Changes languages of menu.

Menu Language

Note: The language chosen only affects the
language of the OSD. It has no effect on any
software running on the computer.

Adjusts menu location.

Menu Position

Default
Default returns the menu position to the default
settings.

Custom

• Horizontal: Changes the horizontal position of
the OSD.

•Vertical: Changes the vertical position of the
OSD.

Controls and
Adjustments

(Analog)

Controls and
Adjustments

(DVI)

Same as Analog

Same as Analog

Exit

Reset

Accessibility

Save

• Save the custom position choices.

• Cancel

•Reset

Reset monitor to the original settings.

Changes button repeat rate and menu time-out setting.

Button repeat rate:

or to change.

Select

•Off

•Default

•Slow

Menu time out: Sets the length of time the
OSD will remain active after the last time a button
is pressed.

Exit from menu.

Chapter 2. 2-6

Selecting a supported display mode

The display mode the monitor uses is controlled by the computer. Therefore, refer to
your computer documentation for details on how to change display modes.

The image size, position and shape might change when the display mode changes.
This is normal and the image can be readjusted using automatic image setup and the
image controls.

Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or
Flat Panel technology is inherently flicker-free.

Note: If your system has previously been used with a CRT monitor and is currently
configured to a display mode outside the range of this monitor, you may need to
reattach the CRT monitor temporarily until you have re-configured the system;
preferably to 1440 x 900 at 60 Hz, which is the Native Resolution Display mode.

The display modes shown below have been optimized at the factory.

Table 2-3. Factory set display modes

Address ability Refresh rate

NTSC 60 Hz

PAL 50 Hz

640 x 350 70 Hz

640 x 480 60 Hz, 72 Hz, 75 Hz

720 x 400 70 Hz

800 x 600 56 Hz, 60 Hz, 72 Hz, 75 Hz

832 x 624 75 Hz

1024 x 768 60 Hz, 70 Hz, 75 Hz

1152 x 864 75 Hz

1280 x 800 60 Hz

1280 x 1024 60 Hz, 70 Hz, 75 Hz

1366 x 768 60 Hz

1440 x 900 60 Hz

Chapter 2. 2-7

Understanding power management

Power management is invoked when the computer recognizes that you have not used
your mouse or keyboard for a user-definable period. There are several states as
described in the table below.

For optimal performance, switch off your monitor at the end of each working day, or
whenever you expect to leave it unused for long periods during the day.

Table 2-4. Power indicator

State Power Indicator Screen Restoring Operation

On Steady Blue Normal

Standby/Suspend Amber Blank Press a key or move the mouse

Off Off Blank Press the power button

There may be a slight delay before
the image reappears.

Note: Standby also occurs if there is
no image output to the monitor.

There may be a slight delay before
the image reappears.

Chapter 2. 2-8

Caring for your monitor

Be sure to turn off the power before you perform any maintenance on the monitor.

Do not:

• Apply water or liquid directly to your monitor.

• Use solvents or abrasives.

• Use flammable cleaning materials to clean your monitor or any other electrical
equipment.

• Touch the screen area of your monitor with sharp or abrasive items. This type of
contact may cause permanent damage to your screen.

• Use any cleaner which contains an anti-static solution or similar additives. This
may harm the coating of the screen area.

Do:

• Lightly dampen a soft cloth with water and use this to gently wipe the covers and
the screen.

• Remove grease or finger marks with a damp cloth and a little mild detergent.

Detaching the monitor base and stand

step 1: Place the monitor on a soft and flat surface.

step 2: Remove the base and stand from the monitor.

Wall Mounting (Optional)

Refer to the instructions that come with the base mounting kit. To convert your LCD
display from a desk-mounted to a wall-mounted display, do the following:

Step 1: Verify that the Power button is turned Off, then disconnect the power cord.

Step 2: Lay the LCD display face down on a towel or blanket.

Chapter 2. 2-9

Step 3: Remove the base from the monitor, refer to "Detaching the monitor base and
stand".

Step 4: Attach the mounting bracket from the VESA compatible wall mounting kit
(100mm x100mm distance), VESA Mounting Screw M4 x 10 mm.

VESA hole

Step 5: Attach the LCD display to the wall, following the instructions in the wall­mounting kit.

For use only with UL Listed Wall Mount Bracket with minimum weight/load: 8kg

Chapter 2. 2-10

Chapter 3. Reference information

This section contains monitor specifications, instructions to manually install the
monitor driver, troubleshooting information, and service information.

Monitor specifications

Table 3-1. Monitor specifications for type-model LI1962wA

Dimensions Depth

Height

Width

Stand Tilt Range: -4° ~ 18°

VESA mount Supported 100 mm x 100 mm (3.94 in. x 3.94 in.)

Image Viewable image size

Maximum height

Maximum width

Pixel pitch

Power input Supply voltage

Max supply current

Power consumption

Note: Power consumption
figures are for the monitor
and the power supply
combined

Video input (Analog) Input signal

Normal operation

Standby/Suspend

Off

Note: without USB/
Webcam/external
speaker

197.6 mm (7.78 in.)

357.63 mm (14.08 in.)

446.96 mm (17.60 in.)

481.33 mm (18.95 in.)

255.24 mm (12.66 in.)

408.15 mm (20.01 in.)

0.2835 mm (0.01 in.)

90-264VAC (100~240VAC+/-10%)

1.5 A -

<30W

<0.5W (Analog), <0.5W (Digital)

<0.5W at 100Vac & 240Vac

Analog Direct Drive, 75 ohm 0.7V

Horizontal
addressability

Vertical addressability

Clock frequency

1440 pixels (max)

--

900 lines (max)

205 MHz

Chapter 3. 3-1

Table 3-1. Monitor specifications for type-model LI1962wA

Video input (DVI) Interface

Input signal

Horizontal
addressability

Vertical addressability

Clock frequency

Communications VESA DDC CI

Supported Display Modes Horizontal frequency

Vertical frequency

Native Resolution 1440 x 900 at 60 Hz

Temperature Operating

Storage

Shipping

Humidity Operating

Storage

Shipping

DVI

VESA TMDS (Panel Link™)

1440 pixels (max)

--

900 lines (max)

165 MHz

30 kHz - 83 kHz

50 Hz - 75 Hz

0° to 40° C (32° to 104° F)

-20° to 60° C (-4° to 140° F)

-20° to 60° C (-4° to 140° F)

15% to 85% non-condensing

15% to 85% non-condensing

15% to 85% non-condensing

Chapter 3. 3-2

Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it
yourself. Before calling your dealer or Lenovo, try the suggested actions that are
appropriate to your problem.

Table 3-2. Troubleshooting

Problem Possible cause Suggested action Reference

The words "Out
of Range" are
shown on the
screen, and the
power indicator
is flashing blue.

The image
quality is
unacceptable.

The power
indicator is not
lit and there is
no image.

Screen is blank
and power
indicator is
amber.

The system is set to a
display mode which
is not supported by
the monitor.

The video signal cable
is not connected with
the monitor or system
completely.

The color settings
may be incorrect.

The automatic image
setup function was
not performed.

• The monitor’s
power switch is
not switched on.

• The power cord is
loose or
disconnected.

• There is no power
at the outlet.

The monitor is in
Standby/Suspend
mode.

If you are replacing an
old monitor, reconnect it
and adjust the display
mode to within the
specified range for your
new monitor.

If using a Windows
system, restart the system
in safe mode, then select a
supported display mode
for your computer.

If these options do not
work, contact the Support
Center.

Be sure the signal cable is
firmly plugged into the
system and monitor.

Select another color
setting from the OSD
menu.

Perform automatic image
setup.

• Be sure the power
cord is connected
properly.

• Be sure the outlet has
power.

• Power on the
monitor.

•Try using another
power cord.

•Try using another
electrical outlet.

• Press any key on the
keyboard or move
the mouse to restore
operation.

•Check the Power
Options settings on
your computer.

"Selecting a
supported display
mode"on page 2-7

"Connecting and
turning on your
monitor"on page 1-4

"Adjusting your
monitor image"on
page 2-3

"Adjusting your
monitor image"on
page 2-3

"Connecting and
turning on your
monitor"on page 1-4

"Understanding
power
management"on
page 2-8

Chapter 3. 3-3

Table 3-2. Troubleshooting

Problem Possible cause Suggested action Reference

The power
indicator is
amber, but there
is no image.

The video signal cable
is loose or
disconnected from the
system or monitor.

Be sure the video cable is
connected with the
system properly.

"Connecting and
turning on your
monitor"on page 1-4

One or more of
the pixels appear
discolored.

• Fuzzy lines
in text or a
blurry
image.

• Horizontal
or vertical
lines
through the
image.

The monitor
brightness and
contrast are at the
lowest setting.

This is a characteristic
of the LCD
technology and is not
an LCD defect.

• Image setup has
not been
optimized.

• Your system
Display
Properties setting
have not been
optimized.

Adjust the brightness and
contrast setting on the
OSD menu.

If there are more than five
pixels missing, contact
the Support Center.

Adjust the resolution
settings on your system
to match the native
resolution for this
monitor: 1440 x 900 at 60
Hz.

Perform automatic image
setup. If automatic image
setup does not help,
perform manual image
setup.

When working in the
native resolution, you
may find additional
improvements by
adjusting the Dots Per
Inch (DPI) setting on your
system.

"Adjusting your
monitor image"on
page 2-3

Appendix A."Service
and Support"on page
A-1

"Adjusting your
monitor image"on
page 2-3

"Selecting a
supported display
mode"on page 2-7

See the Advanced
section of your
system’s display
properties.

Manual image setup

If automatic image setup does not establish the image that you prefer, perform
manual image setup.

Note: Have your monitor powered on for about 15 minutes, until the monitor warms
up.

1. Press

2. Use

3. Use or to select manual and press to access.

4. Use

5. When the image no longer looks distorted, save the Clock and Phase adjustments.

6. Press

Chapter 3. 3-4

at the bottom of the monitor to open the OSD menu.

or to select and press to access.

or to select Clock and Phase adjustment.

• Clock (pixel frequency) adjusts the number of pixels scanned by one
horizontal sweep. If the frequency is not correct, the screen shows vertical
stripes and the picture does not have the correct width.

• Phase adjusts the phase of the pixel clock signal. With a wrong phase
adjustment, the picture has horizontal disturbances in light picture.

to leave the OSD menu.

Manually installing the monitor driver

Below are steps for manually installing the monitor driver in Microsoft Windows 7,
Microsoft Windows Vista.

Installing the monitor driver in Windows 7

To use the Plug and Play feature in Microsoft Windows 7, do the following:

Note: You must download file from the Reference and Driver CD to use the Plug and
Play feature in Windows 7.

1. Turn off the computer, all attached devices.

2. Ensure that the monitor is connected correctly.

3. Turn on the monitor and then the system unit. Allow your computer to start the
Windows 7 operating system.

4. Open the Display Properties window by clicking Start, Control Panel and
Hardware and Sound icon. and then clicking the Display icon.

5. Click the Change the display settings tab.

6. Click the Advanced Settings icon.

7. Click the Monitor tab.

8. Click the Properties button.

9. Click the Driver tab.

10. Click Update Driver, then click Browse the computer to find the driver program.

11. Select Pick from the list of device driver program on the computer.

12. Click the Have Disk button. Click the Browse button and navigate to the
following directory:

X:\Monitor Drivers

(where X is the drive letter designator for the CD-ROM drive).

13. Select the "lenli1962wa.inf" file and click the Open button. Click the OK button.

14. Select LEN LI1962wA and click Next. The files will be copied from the CD to your
hard disk drive.

15. Close all open windows and remove the CD.

16. Restart the system. The system will automatically select the maximum refresh
rate and corresponding Color Matching Profiles.

Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display
quality. Lenovo recommends using either 1440 x 900 at a refresh rate of 60 Hz, or 640
x 480 at a refresh rate of 60 Hz.

Chapter 3. 3-5

Installing the monitor driver in Windows Vista

To use the Plug and Play feature in Microsoft Windows Vista, do the following:

Note: You must download file from the Reference and Driver CD to use the Plug and
Play feature in Windows Vista.

1. Turn off the computer and all attached devices.

2. Ensure that the monitor is connected correctly.

3. Turn on the monitor and then the system unit. Allow your computer to start the
Windows Vista operating system.

4. Click Start, Control Panel and then click the Hardware and Sound icon.

5. Click the Personalization icon.

6. Click the Display Settings icon.

7. Click the Advanced Settings button.

8. Click the Monitor tab.

9. Click the Properties button.

10. Click the Driver tab.

11. Click Update Driver, then click Browse the computer to find the driver program.

12. Select Pick from the list of device driver program on the computer.

13. Click the Have Disk button. Click the Browse button and navigate to the
following directory:
X:\Monitor Drivers
(where X is the drive letter designator for the CD-ROM drive).

14. Select the "lenli1962wa.inf" file and click the Open button. Click the OK button.

15. Select LEN LI1962wA and click Next. The files will be copied from the CD to your
hard disk drive.

16. Close all open windows and remove the CD.

17. Restart the system. The system will automatically select the maximum refresh
rate and corresponding Color Matching Profiles.

Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display
quality. Lenovo recommends using either 1440 x 900 at a refresh rate of 60 Hz, or 640
x 480 at a refresh rate of 60 Hz.

Chapter 3. 3-6

Appendix A. Service and Support

The following information describes the technical support that is available for your
product, during the warranty period or throughout the life of your product. Refer to
the Lenovo Limited Warranty for a full explanation of Lenovo warranty terms.

Registering your option

Register to receive product service and support updates, as well as free and
discounted computer accessories and content. Go to:
http://www.lenovo.com/register

Online technical support

Online technical support is available during the lifetime of a product at:
http://www.lenovo.com/support

Product replacement assistance or exchange of defective components also is available
during the warranty period. In addition, if your option is installed in a Lenovo
computer, you might be entitled to service at your location. A Lenovo technical
support representative can help you determine the best alternative.

Telephone technical support

Installation and configuration support through the Customer Support Center will be
available until 90 days after the option has been withdrawn from marketing. After
that time, the support is cancelled, or made available for a fee, at Lenovo’s discretion.
Additional support is also available for a nominal fee.

Before contacting a Lenovo technical support representative, please have the
following information available: option name and number, proof of purchase,
computer manufacturer, model, serial number and manual, the exact wording of any
error message, description of the problem, and the hardware and software
configuration information for your system.

Your technical support representative might want to walk you through the problem
while you are at your computer during the call.

Telephone numbers are subject to change without notice. The most up-to-date
telephone list for Lenovo Support is always available at:
http://consumersupport.lenovo.com

Country or Region Telephone Number

China 800-810-8888

South Africa 800982393

Argentina 0800-444-2722(Spanish)

Australia 1300-557-073

400-810-8888

Austria 800295730(German)

Appendix A. A-1

Country or Region Telephone Number

Belgium 80076524(French, Dutch)

Bolivia 800-100-764(Spanish)

Appendix A. A-2

Appendix B. Notices

Lenovo may not offer the products, services, or features discussed in this document in all
countries. Consult your local Lenovo representative for information on the products and
services currently available in your area. Any reference to a Lenovo product, program, or
service is not intended to state or imply that only that Lenovo product, program, or service
may be used. Any functionally equivalent product, program, or service that does not infringe
any Lenovo intellectual property right may be used instead.
However, it is the user 's responsibility to evaluate and verify the operation of any other
product, program, or service.

Lenovo may have patents or pending patent applications covering subject matter described in
this document. The furnishing of this document does not give you any license to these patents.
You can send license inquiries, in writing, to:

Lenovo (United States), Inc.
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing

LENOVO PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of
express or implied warranties in certain transactions, therefore, this statement may not apply
to you.

This information could include technical inaccuracies or typographical errors. Changes are
periodically made to the information herein; these changes will be incorporated in new editions
of the publication. Lenovo may make improvements and/or changes in the product(s) and/or
the program(s) described in this publication at any time without notice.

The products described in this document are not intended for use in implantation or other life
support applications where malfunction may result in injury or death to persons. The
information contained in this document does not affect or change Lenovo product
specifications or warranties. Nothing in this document shall operate as an express or implied
license or indemnity under the intellectual property rights of Lenovo or third parties. All
information contained in this document was obtained in specific environments and is presented
as an illustration. The result obtained in other operating environments may vary.

Lenovo may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you.

Any references in this publication to non-Lenovo Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those Web
sites. The materials at those Web sites are not part of the materials for this Lenovo
product, and use of those Web sites is at your own risk.

Any performance data contained herein was determined in a controlled environment.
Therefore, the result obtained in other operating environments may vary
significantly. Some measurements may have been made on development-level
systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been
estimated through extrapolation. Actual results may vary. Users of this document
should verify the applicable data for their specific environment.

Appendix B. B-1

Recycling information

Lenovo encourages owners of information technology (IT) equipment to responsibly recycle
their equipment when it is no longer needed. Lenovo offers a variety of programs and services
to assist equipment owners in recycling their IT products. For information on recycling
Lenovo products, go to:

http://www.lenovo.com/lenovo/environment/recycling

Trademarks

Collecting and recycling a disused Lenovo computer or monitor

If you are a company employee and need to dispose of a Lenovo computer or monitor that is
the property of the company, you must do so in accordance with the Law for Promotion of
Effective Utilization of Resources. Computers and monitors are categorized as industrial waste
and should be properly disposed of by an industrial waste disposal contractor certified by a
local government. In accordance with the Law for Promotion of Effective Utilization of
Resources, Lenovo Japan provides, through its PC Collecting and Recycling Services, for the
collecting, reuse, and recycling of disused computers and monitors. For details, visit the
Lenovo Web site at www.ibm.com/jp/pc/service/recycle/ pcrecycle/. Pursuant to the Law for
Promotion of Effective Utilization of Resources, the collecting and recycling of home-used
computers and monitors by the manufacturer was begun on October 1, 2003. This service is
provided free of charge for home-used computers sold after October 1, 2003. For details, visit
the Lenovo Web site at www.ibm.com/jp/pc/service/recycle/personal/.

Disposing of Lenovo computer components

Some Lenovo computer products sold in Japan may have components that contain heavy
metals or other environmental sensitive substances. To properly dispose of disused
components, such as a printed circuit board or drive, use the methods described above for
collecting and recycling a disused computer or monitor.

The following terms are trademarks of Lenovo in the United States, other countries,
or both:
Lenovo
The Lenovo logo
ThinkCenter
ThinkPad
ThinkVision
Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of
companies.

Other company, product, or service names may be trademarks or service marks of
others.

Appendix B. B-2