Lenovo Legion Tower 5, Legion R5 User Guide [en, et, pt, sr, zh]

Page 1
User Guide
Lenovo Legion Tower 5 (28L, 05) and Lenovo Legion R5 (28L, 05)
Page 2
Read this first
Before using this documentation and the product it supports, ensure that you read and understand the following:
• Appendix A “Important safety information” on page 73
Safety and Warranty Guide
Setup Guide
© Copyright Lenovo 2020.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS­35F-05925.
Page 3
Contents
About this documentation . . . . . . . . iii
Chapter 1. Meet your computer. . . . . 1
Front . . . . . . . . . . . . . . . . . . . . 1
Top . . . . . . . . . . . . . . . . . . . . 3
Rear . . . . . . . . . . . . . . . . . . . . 5
Features and specifications . . . . . . . . . . . 7
Statement on USB transfer rate . . . . . . . . 7
Chapter 2. Get started with your
computer . . . . . . . . . . . . . . . . . 9
Get started with Windows 10 . . . . . . . . . . 9
Windows account . . . . . . . . . . . . . 9
Windows user interface . . . . . . . . . . 10
Connect to networks. . . . . . . . . . . . . 11
Connect to the wired Ethernet . . . . . . . 11
Connect to Wi-Fi networks. . . . . . . . . 11
Use Lenovo Vantage . . . . . . . . . . . . . 11
Use multimedia . . . . . . . . . . . . . . . 12
Use audio . . . . . . . . . . . . . . . 12
Chapter 3. Explore your computer . . 13
Manage power . . . . . . . . . . . . . . . 13
Set power button behaviors . . . . . . . . 13
Set the power plan . . . . . . . . . . . . 13
Transfer data . . . . . . . . . . . . . . . . 13
Connect to a Bluetooth-enabled device. . . . 13
Lock the computer . . . . . . . . . . . . . 14
Purchase accessories . . . . . . . . . . . . 14
Chapter 4. Troubleshooting,
diagnostics, and recovery . . . . . . . 15
Basic procedure for resolving computer
problems . . . . . . . . . . . . . . . . . 15
Troubleshooting . . . . . . . . . . . . . . 15
Startup problems . . . . . . . . . . . . 16
Audio problems . . . . . . . . . . . . . 17
Network problems . . . . . . . . . . . . 17
Performance problems . . . . . . . . . . 20
Storage drive problems . . . . . . . . . . 21
Software problems. . . . . . . . . . . . 21
Recovery . . . . . . . . . . . . . . . . . 21
Restore system files and settings to an earlier
point . . . . . . . . . . . . . . . . . 21
Restore your files from a backup . . . . . . 21
Reset your computer . . . . . . . . . . . 22
Use advanced options . . . . . . . . . . 22
Windows automatic recovery. . . . . . . . 22
Create and use a recovery USB device . . . . 22
Update the device driver . . . . . . . . . 23
Chapter 5. CRU replacement . . . . . 25
What are CRUs . . . . . . . . . . . . . . . 25
Replace a CRU
Power cord. . . . . . . . . . . . . . . 26
Left side cover . . . . . . . . . . . . . 27
Right side cover . . . . . . . . . . . . . 29
Front bezel . . . . . . . . . . . . . . . 31
Back cover . . . . . . . . . . . . . . . 33
3.5-inch storage drive . . . . . . . . . . 35
2.5-inch storage drive . . . . . . . . . . 38
Storage drive rubber . . . . . . . . . . . 42
M.2 solid-state drive . . . . . . . . . . . 43
Memory modules . . . . . . . . . . . . 45
Microprocessor heatsink and fan assembly . . 48
Water cooling system. . . . . . . . . . . 52
PCI-Express card . . . . . . . . . . . . 55
PCI-Express card super holder . . . . . . . 60
Coin-cell battery. . . . . . . . . . . . . 62
Power supply assembly . . . . . . . . . . 64
. . . . . . . . . . . . . . . 26
Chapter 6. Help and support . . . . . 69
Self-help resources . . . . . . . . . . . . . 69
Call Lenovo . . . . . . . . . . . . . . . . 70
Before you contact Lenovo . . . . . . . . 70
Lenovo Customer Support Center . . . . . . 71
Purchase additional services. . . . . . . . . . 71
Appendix A. Important safety
information . . . . . . . . . . . . . . . 73
Appendix B. Accessibility and
ergonomic information . . . . . . . . 87
Appendix C. Compliance
information . . . . . . . . . . . . . . . 91
Appendix D. Notices and
trademarks . . . . . . . . . . . . . . . 103
© Copyright Lenovo 2020 i
Page 4
ii User Guide
Page 5
About this documentation
• This guide applies to the Lenovo product models listed below. Illustrations in this guide may look slightly
different from your product model.
Model Name
Lenovo Legion T5 28IMB05 90NC, 90NK 90NC
Lenovo Legion R5 28IMB05 90NE, 90NJ 90NE
Machine Type (MT) Machine Type (MT) for Energy Star
• Depending on the model, some optional accessories, features, and software programs might not be
available on your computer.
• Depending on the version of the operating systems and programs, some user interface instructions might
not be applicable to your computer.
• Documentation content is subject to change without notice. Lenovo makes constant improvements to the
documentation of your computer, including this User Guide. To get the latest documentation, go to:
https://pcsupport.lenovo.com
• Microsoft® makes periodic feature changes to the Windows® operating system through Windows Update.
As a result, some information in this documentation might become outdated. Refer to Microsoft resources for the latest information.
© Copyright Lenovo 2020 iii
Page 6
iv User Guide
Page 7
Chapter 1. Meet your computer
Front
Figure 1. Lenovo Legion Tower 5 (28L, 05)
© Copyright Lenovo 2020 1
Page 8
Figure 2. Lenovo Legion R5 (28L, 05)
1. Lenovo Legion logo LED indicator
2 User Guide
Page 9
Top
Figure 3. Lenovo Legion Tower 5 (28L, 05)
Chapter 1. Meet your computer 3
Page 10
Figure 4. Lenovo Legion R5 (28L, 05)
1. Power button
2. Headset connector
3. USB 3.2 connectors Gen 1 (2)
Press the power button to turn on the computer.
Connect a headset or headphones to your computer.
Connect USB-compatible devices, such as a USB keyboard, USB mouse, USB storage device, or USB printer.
4 User Guide
Page 11
Rear
1. USB-C
2. USB 3.2 connectors Gen 1 (2)
3. USB 2.0 connectors (2)
4. Ethernet connector
TM
connector Connect USB-compatible devices, such as a USB
keyboard, USB mouse, USB storage device, or USB printer. Note: An appropriate adapter may be needed for connecting external devices.
Connect USB-compatible devices, such as a USB keyboard, USB mouse, USB storage device, or USB printer.
Connect USB-compatible devices, such as a USB keyboard, USB mouse, USB storage device, or USB printer.
Connect to a local area network (LAN). When the green indicator is on, the computer is connected to a LAN. When the yellow indicator blinks, data is being transmitted.
Chapter 1. Meet your computer 5
Page 12
5. Audio connectors
6. PCI-Express card area
Send audio signals from the computer to external devices, such as powered stereo speakers, headphones, or multimedia keyboards. To connect a stereo system or other external recording device, connect a cable between the audio line-in connector of the device and the audio line-out connector of the computer.
Note: If your computer has both an audio line-out connector and a headset or headphone connector, always use the headset or headphone connector for earphones, headphones, or a headset. The headphone connector does not support headset microphones.
Receive audio signals from an external audio device, such as a stereo system. To connect an external audio device, connect a cable between the audio line-out connector of the device and the audio line-in connector of the computer.
Install PCI-Express cards into this area to improve the operating performance of the computer. Depending on the computer model, the connectors in this area vary.
7. Security-lock slot
8. Power cord connector
Lock your computer to a desk, table, or other fixtures using a Kensington-style cable lock.
Connect the power cord to your computer for power supply.
6 User Guide
Page 13
Features and specifications
1. Right-click the Start button to open the Start context menu.
Hardware configuration
Power supply
2. Click Device Manager. Type the administrator password or provide confirmation if prompted.
• 350-watt voltage-sensing power supply
• 400-watt voltage-sensing power supply
• 650–watt voltage-sensing power supply
Microprocessor
Memory Double data rate 4 (DDR4) umbuffered dual in-line memory module (UDIMM).
Storage device
Expansion
Network features
To view the microprocessor information of your computer, right-click the Start button and then click System.
To view the storage drive capacity of your computer, right-click the Start button to open the Start context menu and then click Disk Management.
Note: The storage drive capacity indicated by the system is less than the nominal capacity.
• 4 SATA3 Port
• 4 DDR4 UDIMM slots
• PCI-Express slots: PCIEx16 (1), PCIEx4 (1), PCIEx1 (2)
• 3 M.2 solid-state drive slot (1 for WIFI w/CNVi, 2 for PCIEx4 SSD )
• 2 Storage drive bays (3.5’, hot-swap)
• Bluetooth
• Gigabit Ethernet LAN
• Wireless LAN
Statement on USB transfer rate
Depending on many factors such as the processing capability of the host and peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed below for each corresponding device.
USB device Data rate (Gbit/s)
3.1 Gen 1/3.2 Gen 1
3.1 Gen 2/3.2 Gen 2
3.2 Gen 2 × 2
5
10
20
Chapter 1. Meet your computer 7
Page 14
8 User Guide
Page 15
Chapter 2. Get started with your computer
Get started with Windows 10
Learn the basics of Windows 10 and start working with it right away. For more information about Windows 10, see the Windows help information.
Windows account
A user account is required to use the Windows operating system. It can either be a Windows user account or a Microsoft account.
Windows user account
When you start Windows for the first time, you are prompted to create a Windows user account. This first account you created is of the “Administrator” type. With an Administrator account, you can create additional user accounts or change account types by doing the following:
1. Open the Start menu and select Settings Accounts Family & other users.
2. Follow the on-screen instructions.
Microsoft account
You can also log in to the Windows operating system with a Microsoft account.
To create a Microsoft account, go to the Microsoft sign-up page at screen instructions.
With a Microsoft account, you can:
• Enjoy one-time signing in if you are using other Microsoft services, such as OneDrive, Skype, and Outlook. com.
• Sync personalized settings across other Windows-based devices.
https://signup.live.com and follow the on-
© Copyright Lenovo 2020 9
Page 16
Windows user interface
1. Account
2. Documents
3. Pictures
4. Settings
5. Power
6. Start button
7. Windows Search
8. Task View
9. Windows notification area
10. Battery status icon
11. Network icon
12. Action center
Change account settings, lock the computer, or sign out from the current account.
Open the Documents folder, a default folder to save your received files.
Open the Pictures folder, a default folder to save your received pictures.
Launch Settings.
Shut down, restart, or put the computer into sleep mode.
Open the Start menu.
Type what you are looking for in the search box and get search results from your computer and the Web.
Display all opened apps and switch among them.
Display notifications and status of some features.
Display power status and change battery or power settings. When your computer is not connected to ac power, the icon changes to
Connect to an available wireless network and display the network status. When connected to a wired network, the icon changes to
Display the latest notifications from apps and provide quick access to some features.
Open the Start menu
• Click the Start button.
• Press the Windows logo key on the keyboard.
.
.
Open the Start context menu Right-click the Start button.
10
User Guide
Page 17
Access Control Panel
• Open the Start menu and click Windows System Control Panel.
• Use Windows Search.
Launch an app
• Open the Start menu and select the app you want to launch.
• Use Windows Search.
Connect to networks
Your computer helps you connect to the world through a wired or wireless network.
Connect to the wired Ethernet
Connect your computer to a local network through the Ethernet connector on your computer with an Ethernet cable.
Connect to Wi-Fi networks
1. Click the network icon in the Windows notification area. A list of available wireless networks is displayed.
2. Select a network available for connection. Provide required information, if needed.
Use Lenovo Vantage
The preinstalled Lenovo Vantage is a customized one-stop solution to help you maintain your computer with automated updates and fixes, configure hardware settings, and get personalized support.
Access Lenovo Vantage
Open the Start menu and click Lenovo Vantage.
To download the latest version of Lenovo Vantage, go to Microsoft Store and search by the app name.
Key features
Lenovo Vantage enables you to:
• Know the device status easily and customize device settings.
• Download and install UEFI BIOS, firmware and driver updates to keep your computer up-to-date.
• Monitor your computer health, and secure your computer against outside threats.
• Look up warranty status (online).
• Access User Guide and helpful articles.
You also can type Lenovo Vantage in the search box.
Notes:
• The available features vary depending on the computer model.
• Lenovo Vantage makes periodic updates of the features to keep improving your experience with your computer. The description of features might be different from that on your actual user interface.
Chapter 2. Get started with your computer 11
Page 18
Use multimedia
Use your computer for business or entertainment with connected devices (such as a camera, a monitor, or speakers).
Use audio
To enhance the audio experience, connect speakers, headphones, or a headset to the audio connector.
Adjust the volume
1. Click the volume icon in the Windows notification area on the taskbar.
2. Follow the on-screen instructions to adjust the volume. Click the speaker icon to mute the audio.
Change the sound settings
1. Go to Control Panel and view by category.
2. Click Hardware and Sound Sound.
3. Change the settings as you prefer.
12
User Guide
Page 19
Chapter 3. Explore your computer
Manage power
Use the information in this section to achieve the best balance between performance and power efficiency.
Set power button behaviors
You can define what the power button does according to your preference. For example, by pressing the power button, you can turn off the computer or put the computer to sleep or hibernation mode.
To change what the power button does:
1. Go to Control Panel and view by large icons or small icons.
2. Click Power Options Choose what the power buttons do.
3. Change the settings as you prefer.
Set the power plan
For ENERGY STAR® compliant computers, the following power plan takes effect when your computers have been idle for a specified duration:
Table 1. Default power plan (when plugged into ac power)
• Turn off the display: After 10 minutes
• Put the computer to sleep: After 25 minutes
To awaken the computer from Sleep mode, press any key on your keyboard.
To reset the power plan to achieve the best balance between performance and power saving:
1. Go to Control Panel and view by large icons or small icons.
2. Click Power Options, and then choose or customize a power plan of your preference.
Transfer data
Quickly share your files using the built-in Bluetooth technology among devices with the same features. You also can install a disc or media card to transfer data.
Connect to a Bluetooth-enabled device
You can connect all types of Bluetooth-enabled devices to your computer, such as a keyboard, a mouse, a smartphone, or speakers. To ensure that the connection is successful, place the devices 10 meters (33 feet), at most, from the computer.
1. Turn on Bluetooth on the computer. a. Open the Start menu, and then click Settings Devices Bluetooth & other devices. b. Turn on the Bluetooth switch.
2. Click Add Bluetooth or other device Bluetooth.
3. Select a Bluetooth device, and then follow the on-screen instructions.
© Copyright Lenovo 2020 13
Page 20
Your Bluetooth device and computer will automatically connect the next time if the two devices are in range of each other with Bluetooth turned on. You can use Bluetooth for data transfer or remote control and communication.
Lock the computer
Note: You are responsible for evaluating, selecting, and implementing the locking device and security
feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. You can purchase computer locks from Lenovo.
Kensington-style cable lock
Lock your computer to a desk, table, or other fixtures through a Kensington-style cable lock.
Purchase accessories
Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, power adapters, keyboards, mice, and more.
To shop at Lenovo, go to
14
User Guide
https://www.lenovo.com/accessories.
Page 21
Chapter 4. Troubleshooting, diagnostics, and recovery
This chapter provides solutions to resolve computer problems. Use the basic procedure as a starting point for resolving computer problems.
Basic procedure for resolving computer problems
Prerequisite
Before you start, read Appendix A “Important safety information” on page 73 and print the following instructions.
1. Check that: a. The cables for all connected devices are connected correctly and securely. b. All components have been reassembled correctly. c. All connected devices that require ac power are connected to properly grounded and working
electrical outlets.
d. All connected devices are enabled in UEFI BIOS.
2. Use an antivirus program to see if the computer has been infected by a virus. If the program detects a virus, remove the virus.
3. Go to “Troubleshooting” on page 15 and follow the instructions for the type of problem you are experiencing.
4. Recover your operating system. See “Recovery” on page 21.
5. If the problem persists, contact Lenovo. See Chapter 6 “Help and support” on page 69.
Troubleshooting
Use the troubleshooting information to find solutions to problems that have definite symptoms.
© Copyright Lenovo 2020 15
Page 22
Startup problems
Problem Solution
• Ensure that the power cord is correctly connected to the rear of the computer and to a working electrical outlet.
The computer does not start up when you press the power button.
The operating system does not start up from the correct storage drive or fails to start up
• If the computer has a secondary power switch on the rear of the computer, ensure that it is switched on.
• The power indicator on the front of the computer is on.
• The computer voltage matches the voltage available at the electrical outlet for your country or region.
• Ensure that all storage drive signal cables and power cables are connected correctly.
• Ensure that the storage drive the computer starts up from is listed as the first startup device in UEFI BIOS.
• In rare cases, the storage drive with the operating system might get corrupted or damaged. In such cases, you might need to replace the storage drive.
• If the computer is installed with an Optane memory:
– Ensure that the Optane memory is not removed. – Ensure that the Optane memory is not damaged. Check the
Optane memory using diagnostic tools.
The computer beeps multiple times before the operating system starts up.
Ensure that no keys are stuck.
16 User Guide
Page 23
Audio problems
Problem Solution
• If you are using powered external speakers that have an On/Off
control, ensure that:
– The On/Off control is set to the On position. – The speaker power cable is connected to a properly grounded,
• If your external speakers have a volume control, ensure that the
volume is not set too low.
• Click the volume icon in the Windows notification area on the
taskbar. Check the speaker and volume settings. Do not mute the speaker or set the volume at a very low level.
• If your computer has a front audio panel, ensure that the volume is
not set too low.
The audio cannot be heard on the Windows operating system.
• Ensure that your external speakers (and headphones, if used) are
connected to the correct audio connector on the computer. Most speaker cables are color-coded to match the audio connector.
Note: When external-speaker or headphone cables are connected to the audio connector, the internal speaker, if present, is disabled. In most cases, if an audio adapter is installed in one of the expansion slots, the audio function built into the system board is disabled. Therefore, you must use the audio connectors on the audio adapter.
• Ensure that the program you are running is designed for use in the
Microsoft Windows operating system. If the program is designed to run in DOS, the program does not use the Windows sound feature. The program must be configured to use SoundBlaster Pro or SoundBlaster emulation.
• Ensure that the audio device drivers are correctly installed.
functional ac electrical outlet.
The sound does not come from the headset or headphones.
The sound comes from one of the external speakers.
Select the headset or headphones as the default audio output device in advanced sound settings.
• Ensure that the speaker cable is inserted completely into the
connector on the computer.
• Ensure that the cable that connects the left speaker to the right
speaker is securely connected.
• Ensure that the balance settings are set correctly.
1. Right-click the volume icon in the Windows notification area
2. Click the speaker icon on top of the volume control, and then
Network problems
Note: The Wi-Fi and Bluetooth features are optional.
on the taskbar. Then, click Open Volume Mixer and select the desired speaker.
click the Levels tab.
Chapter 4. Troubleshooting, diagnostics, and recovery 17
Page 24
Problem Solution
• Connect the cable from the Ethernet connector to the RJ45 connector of the hub.
• Enable the Ethernet LAN feature in UEFI BIOS.
• Enable the Ethernet LAN adapter.
1. Go to Control Panel and view by large icons or small icons.
2. Click Network and Sharing Center Change adapter
The computer cannot connect to an Ethernet LAN.
When a Gigabit Ethernet model computer is used at a speed of 1000 Mbps, the Ethernet LAN connection fails or errors occur.
The Wake On LAN (WOL) feature does not work.
3. Right-click the Ethernet LAN adapter icon and click Enable.
• Update or reinstall the Ethernet LAN driver.
• Install all networking software that is necessary for your network environment. Check with your LAN administrator for the necessary networking software.
• Set the same duplex for the switch port and the adapter. If you configured the adapter for full duplex, ensure that the switch port is also configured for full duplex. Setting a wrong duplex mode might degrade performance, cause data loss, or result in lost connections.
Connect the network cable to the Ethernet connector using Category 5 wiring and a 100 BASE-T hub/switch (not 100 BASE-X).
Enable the Wake On LAN feature in UEFI BIOS.
settings.
The Wi-Fi feature does not work.
• Enable the Wi-Fi feature in UEFI BIOS.
• Enable all Wi-Fi devices.
1. Right-click the Start button to open the Start context menu.
2. Click Device Manager. Type the administrator password or provide confirmation, if prompted.
3. Expand Network adapters to display all network devices.
4. Right-click each Wi-Fi device, and then click Enable device.
• Enable the Wi-Fi feature in Windows Settings.
1. Open the Start menu.
2. Click Settings Network & Internet Wi-Fi.
3. Enable the Wi-Fi feature.
• Update or reinstall the Wi-Fi driver.
18 User Guide
Page 25
Problem Solution
• Enable the Bluetooth feature in UEFI BIOS.
• Enable all Bluetooth devices.
1. Right-click the Start button to open the Start context menu.
2. Click Device Manager. Type the administrator password or
3. Expand Bluetooth to display all Bluetooth devices. Right-click
The Bluetooth feature does not work.
4. Expand Network adapters to display all network devices.
• Turn on the Bluetooth radio.
1. Open the Start menu.
2. Click Settings Devices Bluetooth & other devices.
3. Turn on the Bluetooth switch to enable the Bluetooth feature.
• Update or reinstall the Bluetooth driver.
provide confirmation if prompted.
each Bluetooth device, and then click Enable device.
Right-click each Bluetooth device, and then click Enable device.
Sound does not come from the Bluetooth headset or headphones.
Select the Bluetooth headset or headphones as the default audio output device in advanced sound settings.
Chapter 4. Troubleshooting, diagnostics, and recovery 19
Page 26
Performance problems
Problem Solution
Note: Depending on the volume of the storage drives and amount of
data stored on the storage drives, the disk-defragmentation process might take up to several hours.
1. Close any open programs and windows.
2. Open the Start menu. Excessive fragmented files exist on the storage drives.
The free storage drive space is insufficient.
3. Click Windows System File Explorer This PC.
4. Right-click your C drive and then click Properties.
5. Click the Tools tab.
6. Click Optimize. Select the drive as desired, and then click
7. Follow the on-screen instructions.
• Clean out your Inbox, Sent Items, and Deleted Items folders from your e-mail application.
• Clean up your C drive.
1. Open the Start menu.
2. Click Windows System File Explorer This PC.
3. Right-click your C drive and then click Properties.
4. Check the amount of free space, and then click Disk Cleanup.
5. A list of unnecessary file categories is displayed. Select the
• Disable some Windows features or remove some unnecessary programs.
1. Go to Control Panel and view by large icons or small icons.
2. Click Programs and Features.
3. Do one of the following:
Optimize.
category you want to delete, and then click OK.
– To disable some Windows features, click Turn Windows
features on or off. Follow the on-screen instructions.
– To remove some unnecessary programs, select the
program you want to remove, and then click Uninstall/ Change or Uninstall.
The free memory space is insufficient.
20 User Guide
• Right-click a blank area on the taskbar and open Task Manager. Then, end some tasks you are not performing.
• Install additional memory modules.
Page 27
Storage drive problems
Problem Solution
• Ensure that the signal cables and power cables for all the storage
drives are connected correctly.
• Ensure that the computer is configured correctly to support the
storage drives. Some or all storage drives are missing from the BIOS menu.
– If the computer is installed with SATA storage drives, ensure
– If the computer is installed with SAS storage drives, ensure that
Software problems
Problem Solution
1. Check whether the problem is caused by a program.
Some programs do not work as expected.
2. If the problem is caused by a program:
that the SATA storage drive enablement module (one to five storage drives) is installed.
the SAS storage drive enablement module (one to five storage drives) or the LSI MegaRAID SAS adapter is installed.
a. Ensure that the software is compatible with the computer.
Refer to the information supplied with the software for more
information. b. Verify that other software works correctly on the computer. c. Verify that the software you are using works on another
computer.
• Refer to the printed documentation that comes with the
program or the help system of the program.
• Update the program.
• Uninstall the program and then reinstall it. To download a
program that is preinstalled on your computer, go to
pcsupport.lenovo.com
and follow the on-screen instructions.
https://
Recovery
This section introduces the recovery information of the Windows 10 operating system. Ensure that you read and follow the on-screen recovery instructions. The data on your computer might be deleted during the recovery process. To avoid data loss, make a backup copy of all the data that you want to keep.
Restore system files and settings to an earlier point
1. Go to Control Panel and view by large icons or small icons.
2. Click Recovery Open System Restore. Then, follow the on-screen instructions.
Restore your files from a backup
Note: If you use the File History tool to restore your files from a backup, ensure that you backed up your
data earlier with the tool.
1. Go to Control Panel and view by large icons or small icons.
2. Click File History Restore personal files. Then, follow the on-screen instructions.
Chapter 4. Troubleshooting, diagnostics, and recovery 21
Page 28
Reset your computer
In the resetting process, you can choose to keep your files or remove them when you reinstall the operating system.
Note: The items in the graphical user interface (GUI) might change without notice.
1. Open the Start menu, and then click Settings Update & Security Recovery.
2. In the Reset this PC section, click Get started.
3. Follow the on-screen instructions to reset your computer.
Use advanced options
1. Open the Start menu, and then click Settings Update & security Recovery.
2. In the Advanced startup section, click Restart now Troubleshoot Advanced options.
3. Select a preferred option, and then follow the on-screen instructions.
Windows automatic recovery
Note: Ensure that your computer is connected to ac power during the recovery process.
The Windows recovery environment on your computer operates independently from the Windows 10 operating system. It enables you to recover or repair the operating system even if the Windows 10 operating system fails to start.
After two consecutive failed boot attempts, the Windows recovery environment starts automatically. Then, you can choose repair and recovery options by following the on-screen instructions.
Create and use a recovery USB device
It is recommended that you create a recovery USB drive as early as possible as a backup for the Windows recovery programs. With the recovery USB drive, you can troubleshoot and fix the problems even if the preinstalled Windows recovery programs are damaged.
Create a recovery USB drive Attention: The creation process deletes anything stored on the USB drive. To avoid data loss, make a
backup copy of all the data that you want to keep.
1. Ensure that your computer is connected to ac power.
2. Prepare a USB drive with at least 16 GB of storage capacity. The actual USB capacity required depends on the size of the recovery image.
3. Connect the prepared USB drive to the computer.
4. Type recovery in the search box. Then, click Create a recovery drive.
5. Click Yes in the User Account Control window to allow the Recovery Media Creator program to start.
6. In the Recovery Drive window, follow the on-screen instructions to create a recovery USB drive.
Use the recovery USB drive
If you cannot start your computer, go to Chapter 6 “Help and support” on page 69 first to try to solve the problem by yourself. If you still cannot start your computer, use the recovery USB drive to recover your computer.
1. Ensure that your computer is connected to ac power.
2. Connect the recovery USB drive to the computer.
22
User Guide
Page 29
3. Turn on or restart the computer. When the logo screen is displayed, press F12. The Boot Menu window opens.
4. Select the recovery USB drive as the boot device.
5. Click Troubleshoot to display optional recovery solutions.
6. Select a recovery solution as desired. Then, follow the on-screen instructions to complete the process.
Update the device driver
Attention: Reinstalling device drivers will change the current configuration of the computer.
You should download the latest driver for a component when you notice poor performance from that component or when you added a component. This action might eliminate the driver as the potential cause of a problem. Download and install the latest driver by one of the following methods:
• From Lenovo Vantage: Open Lenovo Vantage to check the available update packages. If the latest UEFI BIOS update package is
available, follow the on-screen instructions to download and install the package.
• From the Lenovo Support Web site: Go to
https://pcsupport.lenovo.com and select the entry for your computer. Then, follow the on-screen
instructions to download and install necessary drivers and software.
• From Windows Update:
Note: The device drivers provided by Windows Update might not be tested by Lenovo. It is recommended that you get device drivers from Lenovo.
1. Open the Start menu.
2. Click Settings Update & Security Windows Update.
3. Follow the on-screen instructions.
Chapter 4. Troubleshooting, diagnostics, and recovery 23
Page 30
24 User Guide
Page 31
Chapter 5. CRU replacement
What are CRUs
Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by the customer. Lenovo computers contain the following types of CRUs:
Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by trained service technicians at an additional cost.
Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater skill level. Trained service technicians can also provide service to install or replace the parts under the type of warranty designated for the customer’s machine.
If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU. When return is required: (1) return instructions, a prepaid shipping label, and a container will be included with the replacement CRU; and (2) you might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty (30) days of your receipt of the replacement CRU. For full details, see the Lenovo Limited Warranty documentation at:
https://www.lenovo.com/warranty/llw_02
Refer to the following CRU list for your computer.
Self-service CRUs
• Power cord
• Keyboard
• Mouse
• Optical disk drive
• Left side cover
• Right side cover
• Front bezel
• Back cover
• Thumbscrew kit
• 3.5-inch storage drive
• Storage drive bay
• Storage drive rubber
• 2.5-inch stroage drive
• 2.5-inch storage drive bracket converter
• M.2 solid-state drive
• Memory modules
• PCI-Express card
• PCI-Express card super holder
Optional-service CRUs
• Microprocessor heatsink and fan assembly
© Copyright Lenovo 2020 25
Page 32
• Water cooling system
• Coin-cell battery
• Power supply assembly
Replace a CRU
Follow the replacement procedure to replace a CRU.
Power cord
Prerequisite
Before you start, read Appendix A “Important safety information” on page 73 and print the following instructions.
Before you remove the power cord, turn off the computer and wait several minutes until the computer is cool.
Replacement procedure
1. Turn off the computer and remove all connected devices.
2. Unplug the power cord from the outlet.
3. Disconnect the power cord from the computer.
4. Connect the new power cord to the computer.
26
User Guide
Page 33
5. Plug the power cord into the outlet.
6. Reconnect all disconnected devices.
Left side cover
Prerequisite
Before you start, read Appendix A “Important safety information” on page 73 and print the following instructions.
Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
Replacement procedure
1. Remove the power cord. See “Power cord” on page 26
2. Unlock any locking device that secures the computer cover. See “Lock the computer” on page 14.
3. Place a soft, clean towel or cloth on the desk or surface. Hold the sides of your computer and gently lay it down so that the right side cover is against the surface and the left side cover is facing up.
4. Remove the left side cover screws from the back of the machine.
Chapter 5. CRU replacement 27
Page 34
5. Remove the left side cover.
6. Install the new left side cover.
28
User Guide
Page 35
7. Screw in the left side cover screws.
8. Reconnect the power cord and all other disconnected cables to the computer.
Note: If a locking device is available, use it to lock the computer cover.
Right side cover
Prerequisite
Before you start, read Appendix A “Important safety information” on page 73 and print the following instructions.
Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
Replacement procedure
1. Remove the power cord. See “Power cord” on page 26
2. Unlock any locking device that secures the computer cover. See “Lock the computer” on page 14.
3. Place a soft, clean towel or cloth on the desk or surface. Hold the sides of your computer and gently lay it down so that the left side cover is against the surface and the right side cover is facing up.
Chapter 5. CRU replacement 29
Page 36
4. Remove the right side cover screws from the back of the machine.
5. Remove the right side cover.
6. Install the new right side cover.
User Guide
30
Page 37
7. Screw in the right side cover screws.
8. Reconnect the power cord and all other disconnected cables to the computer.
Note: If a locking device is available, use it to lock the computer cover.
Front bezel
Prerequisites
Before you start, read Appendix A “Important safety information” on page 73 and print the following instructions.
Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
Replacement procedure
1. Remove the power cord. See “Power cord” on page 26
2. Remove the left side cover. See “Left side cover” on page 27
3. Remove the right side cover. See “Right side cover” on page 29
Chapter 5. CRU replacement 31
Page 38
4. Open the tabs and remove the front bezel.
32 User Guide
Page 39
5. Install the new front bezel and make sure all the tabs have snapped into place.
6. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.
Back cover
Prerequisite
Before you start, read Appendix A “Important safety information” on page 73 and print the following instructions.
Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
Replacement procedure
1. Remove the power cord. See “Power cord” on page 26
2. Unlock any locking device that secures the computer cover. See “Lock the computer” on page 14.
3. Remove the left side cover. See “Left side cover” on page 27.
4. Remove the right side cover. See “Right side cover” on page 29.
Chapter 5. CRU replacement 33
Page 40
5. Open the tabs and remove the back cover.
34 User Guide
Page 41
6. Install the new back cover and make sure all the tabs have snapped into place.
7. Reconnect the power cord and all other disconnected cables to the computer.
Note: If a locking device is available, use it to lock the computer cover.
3.5-inch storage drive
Prerequisite
Before you start, read Appendix A “Important safety information” on page 73 and print the following instructions.
Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines:
• Replace the internal storage drive only for upgrade or repair. The internal storage drive is not designed for frequent changes or replacement.
• Before replacing the internal storage drive, make a backup copy of all the data that you want to keep.
• Do not touch the contact edge of the internal storage drive. Otherwise, the internal storage drive might get damaged.
• Do not apply pressure to the internal storage drive.
• Do not make the internal storage drive subject to physical shocks or vibration. Put the internal storage drive on a soft material, such as cloth, to absorb physical shocks.
Chapter 5. CRU replacement 35
Page 42
Replacement procedure
1. Remove the power cord. See “Power cord” on page 26.
2. Remove the left side cover. See “Left side cover” on page 27.
3. Press in on both sides of the storage drive tray handle.
4. Remove the storage drive and tray.
5. Bend the storage drive tray to release the screws.
User Guide
36
Page 43
6. Remove the 3.5-inch storage drive from the storage drive tray.
7. Install the new 3.5-inch storage drive into the storage drive tray.
8. Bend the storage drive tray to insert the screws.
Chapter 5. CRU replacement 37
Page 44
9. Insert the storage drive tray into the storage drive bay.
10. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.
2.5-inch storage drive
Prerequisite
Before you start, read Appendix A “Important safety information” on page 73 and print the following instructions.
Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines:
• Replace the internal storage drive only for upgrade or repair. The internal storage drive is not designed for frequent changes or replacement.
• Before replacing the internal storage drive, make a backup copy of all the data that you want to keep.
• Do not touch the contact edge of the internal storage drive. Otherwise, the internal storage drive might get damaged.
• Do not apply pressure to the internal storage drive.
• Do not make the internal storage drive subject to physical shocks or vibration. Put the internal storage drive on a soft material, such as cloth, to absorb physical shocks.
38
User Guide
Page 45
Replacement procedure
1. Remove the power cord. See “Power cord” on page 26.
2. Remove the left side cover. See “Left side cover” on page 27.
3. Press in on both sides of the storage drive tray handle.
4. Remove the storage drive and tray.
5. Bend the storage drive tray to release the screws.
Chapter 5. CRU replacement 39
Page 46
6. Remove the 2.5-inch storage drive bracket converter from the storage drive tray.
7. Unscrew the 2.5-inch storage drive mounting screws.
8. Remove the 2.5-inch storage drive from the storage drive bracket converter.
9. Install the new 2.5-inch storage drive on to the storage drive bracket converter.
40
User Guide
Page 47
10. Screw in the 2.5-inch storage drive mounting screws.
11. Install the 2.5-inch storage drive bracket converter into the storage drive tray.
12. Bend the storage drive tray to insert the screws.
Chapter 5. CRU replacement 41
Page 48
13. Insert the storage drive tray into the storage drive bay.
14. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.
Storage drive rubber
Prerequisite
Before you start, read Appendix A “Important safety information” on page 73 and print the following instructions.
Replacement procedure
1. Remove the power cord. See “Power cord” on page 26.
2. Remove the left side cover. See “Left side cover” on page 27.
3. Remove the storage drive. See “3.5-inch storage drive” on page 35
42
User Guide
Page 49
4. Slide each storage drive rubber and pull away from storage drive tray.
5. Insert each new storage drive rubber and secure into storage drive tray.
6. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.
M.2 solid-state drive
Prerequisite
Before you start, read Appendix A “Important safety information” on page 73 and print the following instructions.
Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines:
• Replace the internal storage drive only for upgrade or repair. The internal storage drive is not designed for frequent changes or replacement.
• Before replacing the internal storage drive, make a backup copy of all the data that you want to keep.
• Do not touch the contact edge of the internal storage drive. Otherwise, the internal storage drive might get damaged.
Chapter 5. CRU replacement 43
Page 50
Replacement procedure
1. Remove the power cord. See “Power cord” on page 26.
2. Remove the left side cover. See “Left side cover” on page 27.
3. Remove the M.2 mounting screw holding the M.2 solid-state drive in place.
4. Pivot the M.2 solid-state drive upwards.
5. Remove the M.2 solid-state drive from the M.2 slot.
6. Install the new M.2 solid-state drive in the M.2 slot.
7. Press down on the M.2 solid-state drive.
44
User Guide
Page 51
8. Screw in the M.2 mounting screw.
9. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.
Memory modules
Prerequisite
Before you start, read Appendix A “Important safety information” on page 73 and print the following instructions.
Replacement procedure
1. Remove the power cord. See “Power cord” on page 26.
2. Remove the left side cover. See “Left side cover” on page 27.
Chapter 5. CRU replacement 45
Page 52
3. Disengage the tabs on the memory modules.
4. Remove the memory module.
46 User Guide
Page 53
5. Install the new memory module.
6. Secure the memory module with the tabs.
7. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.
Chapter 5. CRU replacement 47
Page 54
Microprocessor heatsink and fan assembly
Prerequisite
Before you start, read Appendix A “Important safety information” on page 73 and print the following instructions.
The heatsink might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
Notes:
• The microprocessor heatsink and fan assembly included with your computer will be one of the two models illustrated below. Follow the same procedures for both models.
• Any warranty replacements will only cover the specific model of heatsink and fan included with your computer. The images provided are for reference only.
Replacement procedure
1. Remove the power cord. See “Power cord” on page 26.
2. Remove the left side cover. See “Left side cover” on page 27.
3. Remove the fan power cable from the motherboard.
4. Unscrew the heatsink mounting screws.
Note: Carefully remove the screws from the system board to avoid any possible damage to the system board. The screws cannot be removed from the heatsink.
48
User Guide
Page 55
5. Remove the heatsink and fan.
Notes:
• Do not touch the thermal paste while handling the heatsink.
• You may have to gently twist the heatsink to free it from the microprocessor.
Chapter 5. CRU replacement 49
Page 56
6. Install the new heatsink and fan.
7. Screw in the heatsink mounting screws.
50
User Guide
Page 57
8. Plug the fan power cable into the motherboard.
Chapter 5. CRU replacement 51
Page 58
9. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.
Water cooling system
Prerequisite
Before you start, read Appendix A “Important safety information” on page 73 and print the following instructions.
The water cooling system might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
Note: The images provided are for reference only. The water cooling system provided with your computer may differ in appearance.
Replacement procedure
1. Remove the power cord. See “Power cord” on page 26.
2. Remove the left side cover. See “Left side cover” on page 27.
3. Remove the power cables from the motherboard.
4. Remove the controller cables from the RGB board.
5. Unscrew the pump mounting screws.
Note: Carefully remove the screws from the system board to avoid any possible damage to the system board. The screws cannot be removed from the pump.
6. Unscrew the fan mounting screws.
52
User Guide
Page 59
7. Remove the water cooling system.
Notes:
• Do not touch the thermal paste while handling the pump.
• You may have to gently twist the pump to free it from the microprocessor.
8. Install the new water cooling system.
9. Screw in the pump mounting screws.
Chapter 5. CRU replacement 53
Page 60
10. Screw in the fan mounting screws.
11. Plug the power cords back into the motherboard.
12. Plug the controller cables back into the RGB board.
13. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.
User Guide
54
Page 61
PCI-Express card
Prerequisite
Before you start, read Appendix A “Important safety information” on page 73 and print the following instructions.
Notes:
• The images provided are for reference only. The PCI-Express card and the holder included with your computer may differ in size and appearance.
• Follow the same procedures for all models.
The PCI-Express card might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
Replacement procedure
1. Remove the power cord. See “Power cord” on page 26.
2. Remove the left side cover. See “Left side cover” on page 27.
3. Disconnect the power cable from the PCI-Express card.
4. Remove the thumbscrew from the latch.
Chapter 5. CRU replacement 55
Page 62
5. Open the latch.
6. Remove the PCI-Express card super holder screws.
56
User Guide
Page 63
7. Remove the PCI-Express card super holder .
8. Press the tab until you hear a pop to disengage the PCI-Express card.
Chapter 5. CRU replacement 57
Page 64
9. Pull the PCI-Express card away from the PCI-Express slot
10. Install the new PCI-Express card into the PCI-Express slot, pressing down until you hear a pop from the tab.
58
User Guide
Page 65
11. Install and screw in the PCI-Express card super holder.
12. Close the latch.
13. Secure the latch with the thumbscrew.
Chapter 5. CRU replacement 59
Page 66
14. Connect the power cable to the PCI-Express card.
15. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.
PCI-Express card super holder
Prerequisite
Before you start, read Appendix A “Important safety information” on page 73 and print the following instructions.
Notes:
• The images provided are for reference only. The PCI-Express card super holder included with your computer may differ in size and appearance.
• Follow the same procedures for all models.
The PCI-Express card might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
60
User Guide
Page 67
Replacement procedure
1. Remove the power cord. See “Power cord” on page 26.
2. Remove the left side cover. See “Left side cover” on page 27.
3. Remove the PCI-Express card super holder screws.
4. Remove the PCI-Express card super holder .
Chapter 5. CRU replacement 61
Page 68
5. Install and screw in the new PCI-Express card super holder.
6. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.
Coin-cell battery
Prerequisite
Before you start, read Appendix A “Important safety information” on page 73 and print the following instructions.
DANGER
If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substance. To avoid possible injury:
• Replace only with a battery type recommended by Lenovo.
• Keep the battery away from fire.
• Do not expose it to excessive heat.
• Do not expose it to water or rain.
• Do not short-circuit it.
• Do not drop, crush, puncture the battery, or subject it to strong forces. Battery abuse or mishandling can cause the battery to overheat, which can cause gasses or flame to "vent" from the battery or coin-cell battery.
62
User Guide
Page 69
Note: To dispose of the coin-cell battery, refer to “Lithium coin-cell battery notice” in the Safety and Warranty Guide.
Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel connector assignments (configurations). A coin-cell battery keeps this information active when you turn off the computer.
The coin-cell battery normally requires no charging or maintenance throughout its life; however, no coin-cell battery lasts forever. If the coin-cell battery fails, the date and time information is lost. An error message is displayed when you turn on the computer.
Replacement procedure
1. Remove the power cord. See “Power cord” on page 26.
2. Remove the left side computer cover. See “Left side cover” on page 27.
3. Disengage the latch to eject the battery.
Chapter 5. CRU replacement 63
Page 70
4. Secure the new coin-cell battery by inserting at an angle and pressing down.
5. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.
Power supply assembly
Prerequisite
Before you start, read Appendix A “Important safety information” on page 73 and print the following instructions.
The power supply might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
Replacement procedure
1. Remove the power cord. See “Power cord” on page 26.
2. Remove the left side cover. See “Left side cover” on page 27.
3. Remove the power cables from the motherboard.
4. Remove the screw from the mounting bracket.
64
User Guide
Page 71
5. Remove the mounting bracket.
6. Remove the power supply assembly mounting screws from the rear of the computer case.
Chapter 5. CRU replacement 65
Page 72
7. Remove the power supply assembly
8. Install the new power supply assembly.
66
User Guide
Page 73
9. Screw in the power supply assembly mounting screws.
10. Install the mounting bracket.
Chapter 5. CRU replacement 67
Page 74
11. Screw in the mounting bracket.
12. Connect the power cables into the motherboard.
13. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.
68
User Guide
Page 75
Chapter 6. Help and support
Self-help resources
Use the following self-help resources to learn more about the computer and troubleshoot problems.
Resources How to access?
Use Lenovo Vantage to:
• Configure device settings.
• Download and install UEFI BIOS, drivers and firmware updates.
• Secure you computer from outside threats.
• Check the computer warranty status.
• Access User Guide and helpful articles.
• Open the Start menu and click Lenovo Vantage.
• Use Windows Search.
Product documentation:
Safety and Warranty Guide
Setup Guide
• This User Guide
Regulatory Notice
Lenovo Support Web site with the latest support information of the following:
• Drivers and software
• Diagnostic solutions
• Product and service warranty
• Product and parts details
• Knowledge base and frequently asked questions
Windows help information
1. Go to
2. Detect your computer or select computer model
3. Select Documentation and filter out the
https://pcsupport.lenovo.com
• Open the Start menu and click Get Help or Tips.
• Use Windows Search or the Cortana assistant.
• Microsoft support Web site:
https://support.microsoft.com
https://pcsupport.lenovo.com.
manually.
documentation you want.
®
personal
© Copyright Lenovo 2020 69
Page 76
Call Lenovo
If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center.
Before you contact Lenovo
Prepare the following before you contact Lenovo:
1. Record the problem symptoms and details:
• What is the problem? Is it continuous or intermittent?
• Any error message or error code?
• What operating system are you using? Which version?
• Which software applications were running at the time of the problem?
• Can the problem be reproduced? If so, how?
2. Record the system information:
• Product name
• Machine type and serial number
The following illustration shows where to find the machine type and serial number of your computer.
70 User Guide
Page 77
Lenovo Customer Support Center
During the warranty period, you can call Lenovo Customer Support Center for help.
Telephone numbers
For a list of the Lenovo Support phone numbers for your country or region, go to:
https://pcsupport.lenovo.com/supportphonelist
Note: Phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative.
Services available during the warranty period
• Problem determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem.
• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
• Engineering change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) that apply to your hardware available.
Services not covered
• Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts
• Identification of software problem sources
• Configuration of UEFI BIOS as part of an installation or upgrade
• Changes, modifications, or upgrades to device drivers
• Installation and maintenance of network operating systems (NOS)
• Installation and maintenance of programs
For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product, see “Warranty information” in the Safety and Warranty Guide that comes with your computer.
Purchase additional services
During and after the warranty period, you can purchase additional services from Lenovo at:
https://www.lenovo.com/services
Service availability and service name might vary by country or region.
Chapter 6. Help and support 71
Page 78
72 User Guide
Page 79
Appendix A. Important safety information
Safety notices
This information can help you safely use your computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Limited Warranty. For more information, see "Warranty Information" in the Safety and Warranty Guide that comes with your computer.
Customer safety is important. Our products are developed to be safe and effective. However, personal computers are electronic devices. Power cords, power adapters, and other features can create potential safety risks that can result in physical injury or property damage, especially if misused. To reduce these risks, follow the instructions included with your product, observe all warnings on the product and in the operating instructions, and review the information included in this document carefully. By carefully following the information contained in this document and provided with your product, you can help protect yourself from hazards and create a safer computer work environment. If the computer is used in a manner not specified by the manufacturer, the protection provided by the computer may be impaired.
Note: This information includes references to power adapters and batteries. In addition, some products (such as speakers and monitors) ship with external power adapters. If you have such a product, this information applies to your product. In addition, computer products contain a coin-sized internal battery that provides power to the system clock even when the computer is unplugged, so the battery safety information applies to all computer products.
Conditions that require immediate action
Products can become damaged due to misuse or neglect. Some product damage is serious enough that the product should not be used again until it has been inspected and, if necessary, repaired by an authorized servicer.
As with any electronic device, pay close attention to the product when it is turned on.
On very rare occasions, you might notice an odor or see a puff of smoke or sparks vent from your product. You might also hear sounds like popping, cracking, or hissing. These might merely mean that an internal electronic component has failed in a safe and controlled manner. Or, they might indicate a potential safety issue. Do not take risks or attempt to diagnose the situation yourself. Contact the Customer Support Center for further guidance. For a list of Service and Support phone numbers, see the following Web site:
https://pcsupport.lenovo.com/supportphonelist
Frequently inspect your computer and its components for damage, wear, or signs of danger. If you have any question about the condition of a component, do not use the product. Contact the Customer Support Center or the product manufacturer for instructions on how to inspect the product and have it repaired, if necessary.
In the unlikely event that you notice any of the following conditions, or if you have any safety concerns with your product, stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Customer Support Center for further guidance.
• Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that are cracked, broken, or damaged.
© Copyright Lenovo 2020 73
Page 80
• Signs of overheating, smoke, sparks, or fire.
• Damage to a battery (such as cracks, dents, or creases), discharge from a battery, or a buildup of foreign substances on the battery.
• A cracking, hissing, or popping sound, or strong odor that comes from the product.
• Signs that liquid has been spilled or an object has fallen onto the computer product, the power cord, or power adapter.
• The computer product, power cord, or power adapter has been exposed to water.
• The product has been dropped or damaged in any way.
• The product does not operate normally when you follow the operating instructions.
Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.
Service and upgrades
Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation. Only use a Service Provider who is approved to repair your particular product.
Note: Some computer parts can be upgraded or replaced by the customer. Upgrades typically are referred to as options. Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts. The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero. Before you remove the covers from a product equipped with a power cord, always ensure that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center.
Although there are no moving parts in the computer after the power cord has been disconnected, the following warnings are required for your safety.
Moving Parts:
Keep fingers and other parts of your body away from hazardous, moving parts. If you suffer an injury, seek medical care immediately.
Hot Surface:
Avoid contact with hot components inside the computer. During operation, some components become hot enough to burn the skin. Before you open the computer cover, turn off the computer, disconnect power, and wait approximately 10 minutes for the components to cool.
After replacing a CRU, reinstall all protective covers, including the computer cover, before connecting power and operating the computer. This action is important to help prevent unexpected electrical shock and help ensure the containment of an unexpected fire that could happen under extremely rare conditions.
74
User Guide
Page 81
Sharp Edges:
When replacing CRUs, be cautious of sharp edges or corners that might cause injury. If you suffer an injury, seek medical care immediately.
Power cords and power adapters
DANGER
Use only the power cords and power adapters supplied by the product manufacturer.
The power cords shall be safety approved. For Germany, it shall be H03VV-F, 3G, 0.75 mm better. For other countries, the suitable types shall be used accordingly.
Never wrap a power cord around a power adapter or other object. Doing so can stress the cord in ways that can cause the cord to fray, crack, or crimp. This can present a safety hazard.
Always route power cords so that they will not be walked on, tripped over, or pinched by objects.
Protect power cords and power adapters from liquids. For instance, do not leave your power cord or power adapter near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers. Liquids can cause a short circuit, particularly if the power cord or power adapter has been stressed by misuse. Liquids also can cause gradual corrosion of power cord terminals and/or the connector terminals on a power adapter, which can eventually result in overheating.
Ensure that all power cord connectors are securely and completely plugged into receptacles.
Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating (such as deformed plastic) at the ac input pins or anywhere on the power adapter.
Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way.
To prevent possible overheating, do not cover the power adapter with clothing or other objects when the power adapter is plugged into an electrical outlet.
2
, or
Power cord notice
Note: The power cord and adapter provided with this product are intended to be used with this product
only. Do not use them with any other products.
For your safety, Lenovo provides a power cord with a grounded attachment plug to use with this product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
Power cords provided by Lenovo in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards Association (CSA).
Appendix A. Important safety information 75
Page 82
For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length and a parallel blade, grounding-type attachment plug rated 10 amperes, 125 volts.
For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and CSA-certified cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length and a tandem blade, grounding-type attachment plug rated 10 amperes, 250 volts.
For units intended to be operated at 230 volts (outside the U.S.): Use a cord set with a grounding-type attachment plug. The cord set should have the appropriate safety approvals for the country in which the equipment will be installed.
Power cords provided by Lenovo for a specific country or region are usually available only in that country or region.
For units intended to be operated in Germany: The power cords must be safety approved. For Germany, it must be H05VV-F, 3G, 0.75 mm2, or better. For other countries, the suitable types must be used accordingly.
For units intended to be operated in Denmark: Use a cord set with a grounding-type attachment plug. The cord set should have the appropriate safety approvals for the country in which the equipment will be installed.
For units intended to be operated in Norway, Sweden, Finland: Use a cord set with a two-prong attachment plug. The cord set should have the appropriate safety approvals for the country in which the equipment will be installed.
If you intend to use your PC in a country or region that is different from your ordering location, please purchase an additional Lenovo power cord for the country or region where the PC will be used. Refer to the power cord guide provided in our Web site, regions support multiple voltages, so make sure you order the appropriate power cord for the intended voltage.
https://pcsupport.lenovo.com, for details. Some countries and
Extension cords and related devices
Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use are rated to handle the electrical requirements of the product. Never overload these devices. If power strips are used, the load should not exceed the power strip input rating. Consult an electrician for more information if you have questions about power loads, power requirements, and input ratings.
76
User Guide
Page 83
Plugs and outlets
DANGER
If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician.
Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity; otherwise, unstable voltage might damage your computer, data, or attached devices.
Some products are equipped with a three-pronged plug. This plug fits only into a grounded electrical outlet. This is a safety feature. Do not defeat this safety feature by trying to insert it into a non-grounded outlet. If you cannot insert the plug into the outlet, contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature. Never overload an electrical outlet. The overall system load should not exceed 80 percent of the branch circuit rating. Consult an electrician for more information if you have questions about power loads and branch circuit ratings.
Be sure that the power outlet you are using is properly wired, easily accessible, and located close to the equipment. Do not fully extend power cords in a way that will stress the cords.
Be sure that the power outlet provides the correct voltage and current for the product you are installing.
Carefully connect and disconnect the equipment from the electrical outlet.
Power supply statement
Never remove the cover on a power supply or any part that has the following label attached.
Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.
External devices
CAUTION: Do not connect or disconnect any external device cables other than Universal Serial Bus (USB) and 1394 cables while the computer power is on; otherwise, you might damage your computer. To avoid possible damage to attached devices, wait at least five seconds after the computer is shut down to disconnect external devices.
Appendix A. Important safety information 77
Page 84
Lithium coin-cell battery notice
DANGER
Danger of explosion if battery is incorrectly replaced.
If the coin-cell battery is not a CRU, do not attempt to replace the coin-cell battery. Replacement of the battery must be done by a Lenovo-authorized repair facility or technician.
The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations.
When replacing the lithium coin-cell battery, use only the same type or equivalent type that is recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Swallowing the lithium coin-cell battery will cause chocking or severe internal burns in just two hours and might even result in death.
Keep batteries away from children. If the lithium coin-cell battery is swallowed or placed inside any part of the body, seek medical care immediately.
Do not:
• Throw or immerse into water
• Heat to more than 100 °C (212°F)
• Repair or disassemble
• Leave in an extremely low air pressure environment
• Leave in an extremely high-temperature environment
• Crush, puncture, cut, or incinerate
Dispose of the battery as required by local ordinances or regulations.
The following statement applies to users in the state of California, U.S.A.
California Perchlorate Information: Products containing manganese dioxide lithium coin-cell batteries may contain perchlorate. Perchlorate Material - special handling may apply, see
perchlorate/
.
https://www.dtsc.ca.gov/hazardouswaste/
Heat and product ventilation
Computers, power adapters, and many accessories can generate heat when turned on and when batteries are charging. Always follow these basic precautions:
• Do not leave your computer, power adapter, or accessories in contact with your lap or any part of your body for an extended period when the products are functioning or when the battery is charging. Your
78
User Guide
Page 85
computer, power adapter, and many accessories produce some heat during normal operation. Extended contact with the body could cause discomfort or, potentially, a skin burn.
• Do not charge the battery or operate your computer, power adapter, or accessories near flammable materials or in explosive environments.
• Ventilation slots, fans, and heat sinks are provided with the product for safety, comfort, and reliable operation. These features might inadvertently become blocked by placing the product on a bed, sofa, carpet, or other flexible surface. Never block, cover, or disable these features.
Inspect your desktop computer for dust accumulation at least once every three months. Before inspecting your computer, turn off the power and unplug the computer's power cord from the electrical outlet; then remove any dust from vents and perforations in the bezel. If you notice external dust accumulation, then examine and remove dust from the inside of the computer including heat sink inlet fins, power supply vents, and fans. Always turn off and unplug the computer before opening the cover. If possible, avoid operating your computer within two feet of high-traffic areas. If you must operate your computer in or near a high-traffic area, inspect and, if necessary, clean your computer more frequently.
For your safety and to maintain optimum computer performance, always follow these basic precautions with your desktop computer:
• Keep the cover closed whenever the computer is plugged in.
• Regularly inspect the outside of the computer for dust accumulation.
• Remove dust from vents and any perforations in the bezel. More frequent cleanings might be required for computers in dusty or high-traffic areas.
• Do not restrict or block any ventilation openings.
• Do not store or operate your computer inside furniture, as this might increase the risk of overheating.
• Airflow temperatures into the computer should not exceed 35°C (95°F).
• Do not install air filtration devices. They may interfere with proper cooling.
Electrical current safety information
DANGER
Electric current from power, telephone, and communication cables is hazardous.
To avoid a shock hazard:
• Do not use your computer during a lightning storm.
• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
• Connect all power cords to a properly wired and grounded electrical outlet.
• Connect properly wired outlets to any equipment that will be attached to this product.
• Whenever possible, use one hand only to connect or disconnect signal cables.
• Never turn on any equipment when there is evidence of fire, water, or structural damage.
• Disconnect the attached power cords, battery, and all the cables before you open the device covers, unless instructed otherwise in the installation and configuration procedures.
• Do not use your computer until all internal parts enclosures are fastened into place. Never use the computer when internal parts and circuits are exposed.
Appendix A. Important safety information 79
Page 86
DANGER
Connect and disconnect cables as described in the following procedures when installing, moving, or opening covers on this product or attached devices.
To connect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlets.
5. Turn devices ON.
The power cord must be disconnected from the wall outlet or receptacle before installing all other electrical cables connected to the computer.
The power cord may be reconnected to the wall outlet or receptacle only after all other electrical cables have been connected to the computer.
DANGER
During electrical storms, do not perform any replacement and do not connect the telephone cable to or disconnect it from the telephone outlet on the wall.
To disconnect:
1. Turn everything OFF.
2. First, remove power cords from outlets.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Liquid crystal display (LCD) notice
DANGER
To avoid shock hazards:
• Do not remove the covers.
• Do not operate this product unless the stand is attached.
• Do not connect or disconnect this product during an electrical storm.
• The power cord plug must be connected to a properly wired and grounded power outlet.
• Any equipment to which this product will be attached must also be connected to properly wired and grounded power outlets.
• To isolate the monitor from the electrical supply, you must remove the plug from the power outlet. The power outlet should be easily accessible.
Handling:
• If your monitor weighs more than 18 kg (39.68 lb), we recommend that it be moved or lifted by two people.
Product disposal (TFT monitors):
• The fluorescent lamp in the liquid crystal display contains mercury; dispose according to local, state, or federal laws.
80
User Guide
Page 87
Battery warnings:
• Risk of explosion if battery is replaced by an incorrect type.
• Dispose of used batteries according to the instructions.
Use earphones, headphones, or a headset
• If your computer has both a headphone connector and an audio line-out connector, always use the headphone connector for earphones, headphones, or a headset. However, the headphone connector does not support the microphone of the headset.
• If your computer has both a headset connector and an audio line-out connector, always use the headset connector for earphones, headphones, or a headset.
Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level. Therefore, to protect your hearing, adjust the equalizer to an appropriate level.
Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the output of the headphone or earphone connectors do not comply with specifications of EN 50332-2. The headphone output connector of your computer complies with EN 50332-2 Sub clause 7. This specification limits the computer’s maximum wide band true RMS output voltage to 150 mV. To help protect against hearing loss, ensure that the headphones or earphones you use also comply with EN 50332-2 (Clause 7 Limits) or a wide band characteristic voltage of 75 mV. Using headphones that do not comply with EN 50332­2 can be dangerous due to excessive sound pressure levels.
If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5 Limitation Values). Using headphones that do not comply with EN 50332-1 can be dangerous due to excessive sound pressure levels.
Choking hazard notice
CHOKING HAZARD – Product contains small parts.
Keep away from children under three years.
Plastic bag notice
DANGER
Plastic bags can be dangerous. Keep plastic bags away from babies and children to avoid danger of suffocation.
Appendix A. Important safety information 81
Page 88
Glass parts notice
CAUTION: Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel.
Computer placement notices
Inappropriate computer placement might cause harm to children.
• Place the computer on a sturdy piece of low-rise furniture or furniture that has been anchored.
• Do not place the computer at the edge of the furniture.
• Keep the computer cables out of the reach of children.
• Some items, such as toys, might attract children. Keep such items away from the computer.
Supervise children in rooms where the above safety instructions cannot be fully implemented.
Hazardous energy statement
DANGER
Disconnect all power cords from electrical outlets before removing the computer cover or any part that has the above label attached.
DO NOT disassemble components that have the above label attached. There are no serviceable parts inside these components.
Your product is designed for safe use. However, hazardous voltage, current, and energy levels are present inside any component that has this label attached. Disassembling of these components might cause fire or might even result in death. If you suspect a problem with one of these parts, contact a service technician.
CAUTION:
Bright Light, possible skin or eye damage. Disconnect power before servicing.
CAUTION:
Infrared Light, possible skin or eye damage. Disconnect power before servicing.
Eye comfort
The property of the display in combination with following notes result in reduced eye fatigue and increased comfort.
82
User Guide
Page 89
For tips on how to minimize visual fatigue, please go to https://www.lenovo.com/us/en/safecomp/ to visit “Minimizing Visual Fatigue”.
Tip-over hazard prevention notice
The computer may cause harm to children if it is not located in an appropriate place. Follow the tips below to protect children from harm caused by the computer tipping over:
• Place the computers or monitors on sturdy furniture with a low base or furniture that has been anchored. Push the computers or monitors as far from the edge of the furniture as possible..
• Keep remote controls, toys, and other items that might attract children away from the computers or monitors
• Keep the computer or monitor cables out the reach of the children.
• Supervise children in rooms where these safety tips have not been followed.
CAUTION: Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch it or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel.
Static electricity prevention
Static electricity, although harmless to you, can seriously damage computer components and options. Improper handling of static-sensitive parts can damage the part. When you unpack an option or CRU, do not open the static-protective package containing the part until the instructions direct you to install it.
When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage:
• Limit your movement. Movement can cause static electricity to build up around you.
• Always handle components carefully. Handle adapters, memory modules, and other circuit boards by the edges. Never touch exposed circuitry.
• Prevent others from touching components.
• When you install a static-sensitive option or CRU, touch the static-protective package containing the part to a metal expansion-slot cover or other unpainted metal surface on the computer for at least two seconds. This reduces static electricity in the package and your body.
• When possible, remove the static-sensitive part from the static-protective packaging and install the part without setting it down. When this is not possible, place the static-protective packaging on a smooth, level surface and place the part on it.
• Do not place the part on the computer cover or other metal surface.
Operating environment
Temperature
• Operating: From 10°C (50°F) to 35°C (95°F)
• Storage or transportation:
– For common desktop computers: From -40°C (-40°F) to 55°C (131°F) – For all-in-one desktop computers: From -20°C (-4°F) to 55°C (131°F)
Appendix A. Important safety information 83
Page 90
Note: If your computer is stored or transported in temperatures less than 10°C (50°F), allow the computer to rise slowly to an optimal operating temperature before use. This process might take up to two hours. Using the computer in a lower operating temperature might result in irreparable damage to your computer.
Relative humidity
• Operating: 35%-80% (non-condensing)
• Storage: 20%–93% (non-condensing)
Atmospheric pressure
86 kPa to 106 kPa
Cleaning and maintenance
With appropriate care and maintenance, your computer will serve you reliably. The following topics offer information to help you keep your computer working with best performance.
Basic maintenance tips
Here are some basic points about keeping your computer functioning properly:
• Keep the computer in a clean, dry environment. Ensure that the computer rests on a flat, steady surface.
• Do not cover any of air vents. These air vents provide airflow to keep the computer from overheating.
• Keep electrical appliances such as an electric fan, radio, high-powered speakers, air conditioner, and microwave oven away from your computer because the strong magnetic fields generated by these appliances can damage the monitor and data on the storage drive.
• Keep food and drinks away from all parts of the computer. Food particles and spills might make the keyboard and mouse stick and unusable.
• Do not get the power switches or other controls wet. Moisture can damage these parts and cause an electrical hazard.
• Always disconnect a power cord by grasping the plug instead of the cord.
• Keep the computer software, device drivers, and operating system up-to-date.
• Empty your recycle bin on a regular basis.
• Clean out your Inbox, Sent Items, and Deleted Items folders in your e-mail application on a regular basis.
• Clean up files and free up storage drive space and memory space occasionally to prevent performance problems.
• Keep a log book. Entries might include major software or hardware changes, device-driver updates, intermittent problems and what you did to resolve them, and other issues you might have experienced. The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determine the cause of a problem.
• Back up your data on the storage drive regularly. You can restore the storage drive from a backup.
• Create a recovery medium as early as possible. You can use the recovery medium to recover your operating system even if Windows fails to start up.
• Get the most up-to-date operating system update patches, software programs, and device drivers.
Maintenance tips about moving the computer
Before moving the computer, take the following precautions:
1. Back up your data on the storage drive.
84
User Guide
Page 91
2. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.
3. If you saved the original shipping cartons and packing materials, use them to pack the units. If you are using different cartons, cushion the units to avoid damage.
When you move the computer to another country or region, you must take local electrical standards into consideration. If the local electrical outlet style is different from the type you are currently using, contact the Lenovo Customer Support Center to purchase either an electrical plug adapter or a new power cord.
Clean your computer
CAUTION: Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.
It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation.
Clean the computer surface: Wipe it with a lint-free cloth dampened in mild soap and water. Avoid applying liquids directly to the surface.
Clean the keyboard: Wipe the keys one by one with a lint-free cloth dampened in mild soap and water. If you wipe several keys at a time, the cloth might hook onto an adjacent key and possibly damage it. Avoid spraying cleaner directly onto the keyboard. To remove any crumbs or dust from beneath the keys, you can use a camera blower with a brush or use cool air from a hair dryer.
Clean the computer screen: Scratches, oil, dust, chemicals, and ultraviolet light can affect the performance of your computer screen. Use a dry, soft lint-free cloth to wipe the screen gently. If you see a scratchlike mark on your screen, it might be a stain. Wipe or dust the stain gently with a soft, dry cloth. If the stain remains, moisten a soft, lint-free cloth with water or eyeglass cleaner, but do not apply liquids directly to your computer screen. Ensure that the computer screen is dry before closing it.
Appendix A. Important safety information 85
Page 92
86 User Guide
Page 93
Appendix B. Accessibility and ergonomic information
This chapter provides information about accessibility and ergonomics.
Accessibility information
Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site:
https://www.lenovo.com/accessibility
Keyboard shortcuts
The following list contains keyboard shortcuts that can help make your computer easier to use.
Note: Depending on your keyboard, some of the following keyboard shortcuts might not be available.
Windows logo key + U: Open Ease of Access Center
Right Shift for eight seconds: Turn on or turn off Filter Keys
Shift five times: Turn on or turn off Sticky Keys
Num Lock for five seconds: Turn on or turn off Toggle Keys
Left Alt+Left Shift+Num Lock: Turn on or turn off Mouse Keys
Left Alt+Left Shift+PrtScn (or PrtSc): Turn on or turn off High Contrast
For more information, go to keywords: keyboard shortcuts, key combinations, shortcut keys.
Ease of Access Center
Ease of Access Center on the Windows operating system enables you to configure your computers to suit their physical and cognitive needs.
To access Ease of Access Center:
1. Go to Control Panel and view by Category.
2. Click Ease of Access Ease of Access Center.
3. Choose the appropriate tool by following the on-screen instructions.
Ease of Access Center mainly includes the following tools:
• Magnifier Magnifier is a useful utility that enlarges the entire screen or part of the screen so that you can see the
items better.
• Narrator Narrator is a screen reader that reads what is displayed on the screen aloud and describes events such as
error messages.
• On-Screen Keyboard If you prefer to type or enter data into your computer using a mouse, joystick, or other pointing device
instead of a physical keyboard, you can use On-Screen Keyboard. On-Screen Keyboard displays a visual
https://windows.microsoft.com, and then search using any of the following
© Copyright Lenovo 2020 87
Page 94
keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen.
• High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a
result, those items are more distinct and easier to identify.
• Personalized keyboard Adjust keyboard settings to make your keyboard easier to use. For example, you can use your keyboard
to control the pointer and make the keyboard easier to type certain key combinations.
• Personalized mouse Adjust mouse settings to make your mouse easier to use. For example, you can change the pointer
appearance and make your mouse easier to manage windows.
Speech Recognition
Speech Recognition enables you to control your computer by voice.
You can use verbal instructions to control the keyboard and mouse. With verbal instructions, you can start programs, open menus, click objects on the screen, dictate text into documents, and write and send e-mails.
To use Speech Recognition:
1. Go to Control Panel and view by Category.
2. Click Ease of Access Speech Recognition.
3. Follow the on-screen instructions.
Screen-reader technologies
Screen-reader technologies are primarily focused on software program interfaces, help systems, and various online documents. For additional information about screen readers, see the following:
• Use PDFs with screen readers:
https://www.adobe.com/accessibility.html?promoid=DJGVE
• Use the JAWS screen reader:
https://www.freedomscientific.com/Products/Blindness/JAWS
• Use the NVDA screen reader:
https://www.nvaccess.org/
Screen resolution
You can make the text and images on your screen easier to read by adjusting the screen resolution of your computer.
To adjust the screen resolution:
1. Right-click an empty area of the desktop and then click Display settings Display.
2. Follow the on-screen instructions.
Note: Setting a resolution too low might prevent some items from fitting on the screen.
Customizable item size
You can make the items on your screen easier to read by changing the item size.
• To change the item size temporarily, use the Magnifier tool in Ease of Access Center.
• To change the item size permanently:
88
User Guide
Page 95
– Change the size of all the items on your screen.
1. Right-click an empty area of the desktop and then click Display settings Display.
2. Change the item size by following the on-screen instructions. For some applications, your configuration might not take effect until you sign out and then sign in again.
– Change the size of the items on a Web page.
Press and hold Ctrl, and then press the plus-sign key (+) to enlarge or the minus-sign key (–) to reduce the text size.
– Change the size of the items on the desktop or a window.
Note: This function might not work on some windows. If your mouse has a wheel, press and hold Ctrl, and then scroll the wheel to change the item size.
Industry-standard connectors
Your computer provides industry-standard connectors that enable you to connect assistive devices.
Documentation in accessible formats
Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader. Each image in the documentation also includes adequate alternative text so that visually impaired users can understand the image when they use a screen reader.
Ergonomic information
Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort when using your computer.
Working in the virtual office might mean adapting to frequent changes in your environment. Adapting to the surrounding light sources, active seating, and the placement of your computer hardware, can help you improve your performance and achieve greater comfort.
This example shows someone in a conventional setting. Even when not in such a setting, you can follow many of these tips. Develop good habits, and they will serve you well.
General posture: Make minor modifications in your working posture to deter the onset of discomfort caused by long periods of working in the same position. Frequent short breaks from your work also help to prevent minor discomfort associated with your working posture.
Appendix B. Accessibility and ergonomic information 89
Page 96
Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to 30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press the brightness control keys to adjust display brightness.
Head position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position.
Chair: Use a chair that gives you good back support and seat height adjustment. Use chair adjustments to
best suit your comfort posture.
Arm and hand position: If available, use chair arm rests or an area on your working surface to provide weight support for your arms. Keep your forearms, wrists, and hands in a relaxed and neutral (horizontal) position. Type with a soft touch without pounding the keys.
Leg position: Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest.
90
User Guide
Page 97
Appendix C. Compliance information
This chapter provides regulatory, environmental, RoHS, and ENERGY STAR information about Lenovo products.
Radio frequency compliance statements
Computer models equipped with wireless communications comply with the radio frequency and safety standards of any country or region in which it has been approved for wireless use.
Besides this document, ensure that you read the Regulatory Notice for your country or region before using the wireless devices contained in your computer.
Locate wireless regulatory notices
For more information about the wireless regulatory notices, refer to the Regulatory Notice at:
https://pcsupport.lenovo.com
European Union-compliance with the Radio Equipment Directive
For computer models with wireless radio devices: This product is in conformity with all the requirements and essential norms that apply to EU Council Radio
Equipment Directive 2014/53/EU on the approximation of the laws of the Member States relating to radio equipment. The full text of the system EU declaration of conformity and the EU wireless module declarations are available at:
https://www.lenovo.com/us/en/compliance/eu-doc
Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers. This product has been tested and found to comply with the limits for Class B equipment according to European Standards harmonized in the Directives in compliance. The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices.
For computer models without wireless radio devices: The full text of the system EU declaration of conformity is available at:
https://www.lenovo.com/us/en/compliance/eu-doc
Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers. This product has been tested and found to comply with the limits for Class B equipment according to European Standards harmonized in the Directives in compliance. The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices.
Brazil
Este equipamento não tem direito à proteção contra interferência prejudicial e não pode causar interferência em sistemas devidamente autorizados.
This equipment is not protected against harmful interference and may not cause interference with duly authorized systems.
© Copyright Lenovo 2020 91
Page 98
Mexico
Advertencia: En Mexico la operación de este equipo está sujeta a las siguientes dos condiciones: (1) es
posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada.
Singapore
Korea
무선설비 전파 혼신 (사용주파수 2400∼2483.5 , 5725∼5825 무선제품해당)
해당 무선설비가 전파혼신 가능성이 있으므로 인명안전과 관련된 서비스는 할 수 없음
SAR 정보 본 장치는 전파 노출에 대한 가이드라인을 충족합니다.
본 장치는 무선 송수신기 입니다. 본 장치는 국제 가이드라인으로 권장되는 전파 노출에 대한 제한을 초과하지 않도록 설계되었습니다. 장치 액세서리 및 최신 부품을 사용할 경우 SAR 값이 달라질 수 있 습니다. SAR 값은 국가 보고 및 테스트 요구 사항과 네트워크 대역에 따라 다를 수 있습니다. 본 장치 는 사람의 신체에서 20mm 이상의 거리에서 사용할 수 있습니다.
Environmental information of countries and regions
This section provides environmental, recycling, and RoHS information about Lenovo products.
Recycling and environmental information
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information about recycling Lenovo products, go to:
https://www.lenovo.com/us/en/compliance/recycling
The latest environmental information about our products is available at:
https://www.lenovo.com/us/en/compliance/eco-declaration
Important WEEE information
The WEEE marking on Lenovo products applies to countries with WEEE and e-waste regulations (for example, the European WEEE Directive, India E-Waste Management Rules). Appliances are labeled in accordance with local regulations concerning waste electrical and electronic equipment (WEEE). These regulations determine the framework for the return and recycling of used appliances as applicable within
92
User Guide
Page 99
each geography. This label is applied to various products to indicate that the product is not to be thrown away, but rather put in the established collection systems for reclaiming these end of life products.
Users of electrical and electronic equipment (EEE) with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste, but use the collection framework available to them for the return, recycle, and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances. Lenovo electrical and electronic equipment (EEE) may contain parts and components, which at end-of-life might qualify as hazardous waste.
EEE and waste electrical and electronic equipment (WEEE) can be delivered free of charge to the place of sale or any distributor that sells electrical and electronic equipment of the same nature and function as the used EEE or WEEE.
For additional WEEE information, go to:
https://www.lenovo.com/us/en/compliance/recycling
WEEE information for Hungary
Lenovo, as a producer, bears the cost incurred in connection with the fulfillment of Lenovo’s obligations under Hungary Law No. 197/2014 (VIII.1.) subsections (1)-(5) of section 12.
Japan recycling statements
Collect and recycle a disused Lenovo computer or monitor
If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources. Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government. In accordance with the Law for Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting and Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors. For details, visit the Lenovo Web site at:
https://www.lenovo.com/us/en/social_responsibility/sustainability/ptb_japan
Pursuant to the Law for Promotion of Effective Utilization of Resources, the collecting and recycling of home­used computers and monitors by the manufacturer was begun on October 1, 2003. This service is provided free of charge for home-used computers sold after October 1, 2003. For details, go to:
https://www.lenovo.com/us/en/social_responsibility/sustainability/ptb_japan
Dispose of Lenovo computer components
Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances. To properly dispose of disused components, such as a printed circuit board or drive, use the methods described above for collecting and recycling a disused computer or monitor.
Dispose of disused lithium batteries from Lenovo computers
A button-shaped lithium battery is installed inside your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source. If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.
Disposal of a lithium battery must comply with local ordinances and regulations.
Appendix C. Compliance information 93
Page 100
Brazil recycling information
Declarações de Reciclagem no Brasil
Descarte de um Produto Lenovo Fora de Uso
Equipamentos elétricos e eletrônicos não devem ser descartados em lixo comum, mas enviados à pontos de coleta, autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de resíduos industriais, devidamente certificadas pelos orgãos ambientais, de acordo com a legislação local.
A Lenovo possui um canal específico para auxiliá-lo no descarte desses produtos. Caso você possua um produto Lenovo em situação de descarte, ligue para o nosso SAC ou encaminhe um e-mail para: reciclar@lenovo.com, informando o modelo, número de série e cidade, a fim de enviarmos as instruções para o correto descarte do seu produto Lenovo.
Battery recycling information for the European Union
Notice: This mark applies only to countries within the European Union (EU).
Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union. This label is applied to various batteries to indicate that the battery is not to be thrown away, but rather reclaimed upon end of life per this Directive.
In accordance with the European Directive 2006/66/EC, batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life. The label on the battery may also include a chemical symbol for the metal concerned in the battery (Pb for lead, Hg for mercury, and Cd for cadmium). Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste, but use the collection framework available to customers for the return, recycling, and treatment of batteries and accumulators. Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances.
Before placing electrical and electronic equipment (EEE) in the waste collection stream or in waste collection facilities, the end user of equipment containing batteries and/or accumulators must remove those batteries and accumulators for separate collection.
Disposing of lithium batteries and battery packs from Lenovo products
A coin-cell type lithium battery might be installed inside your Lenovo product. You can find details about the battery in the product documentation. If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.
94
User Guide
Loading...