Lenovo J3000 User Manual

HardwareMaintenanceManual
Lenovo3000JSeries

Types7387,7388,7389,7390,7391,7392,7393,7394,7395,7396,
7397,7398

HardwareMaintenanceManual
Lenovo3000JSeries

Types7387,7388,7389,7390,7391,7392,7393,7394,7395,7396,
7397,7398

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadtheinformationunderAppendixA
“Notices”onpage189.

TenthEdition(September2010)
©CopyrightLenovo2006,2010.

LENOVOproducts,data,computersoftware,andserviceshavebeendevelopedexclusivelyatprivateexpenseandare
soldtogovernmentalentitiesascommercialitemsasdenedby48C.F .R.2.101withlimitedandrestrictedrightsto
use,reproductionanddisclosure.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:Ifproducts,data,computersoftware,orservicesaredeliveredpursuant
aGeneralServicesAdministration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforth
inContractNo.GS-35F-05925.

Contents

Chapter1.Aboutthismanual.....1

ImportantSafetyInformation..........1

ImportantinformationaboutreplacingRoHS

compliantFRUs...............1

Chapter2.Safetyinformation.....3

Generalsafety................3

Electricalsafety...............3

Safetyinspectionguide............5

Handlingelectrostaticdischarge-sensitive

devices..................5

Groundingrequirements............6

Safetynotices(multi-lingualtranslations).....6

Chapter3.Generalinformation....29

TheLenovoCareprogram..........29

Additionalinformationresources.......29

Specications...............29

Machinetypes7387,7388,7389,7393,7394,

and7395...............30

Machinetypes7390,7391,7392,7396,7397,

and7398...............30

Chapter4.GeneralCheckout.....33

Problemdeterminationtips..........33

Chapter5.Diagnostics........35

PC-DoctorforWindows...........35

PC-DoctorforDOS.............35

CreatingadiagnosticCDimage......35

Creatingdiagnosticdiskettes.......36

RunningdiagnosticsfromtheCDor

diskettes...............36

RunningdiagnosticsfromtheRescueand

Recoveryworkspace..........36

PC-DoctorforWindowsPE..........37

RunningdiagnosticsfromtheRescueand

Recoveryworkspace..........37

Navigatingthroughthediagnosticsprograms..37

Runningtests...............37

Testresults..............38

Fixeddiskadvancedtest(FDAT)......38

QuickandFullerase-harddrive......40

Viewingthetestlog.............40

Chapter6.UsingtheSetupUtility..41

StartingtheSetupUtilityprogram.......41

Viewingandchangingsettings........41

Usingpasswords..............41

UserPassword.............41

AdministratororSupervisorPassword...42

Selectingastartupdevice..........42

Selectingatemporarystartupdevice....42

Changingthestartupdevicesequence...43

ExitingfromtheSetupUtilityprogram.....43

Chapter7.Symptom-to-FRUIndex.45

Harddiskdrivebooterror..........45

PowerSupplyProblems...........45

Diagnosticerrorcodes...........46

Beepsymptoms..............63

POSTerrorcodes.............64

Miscellaneouserrormessages........65

Undeterminedproblems...........67

Chapter8.ReplacingFRUs(Types
7387,7388,7389,7393,7394,and

7395)..................69

Rearconnectors..............69

Removingthecovers............70

Locations.................70

Identifyingpartsonthesystemboard......71

MachineTypes7387,7388,and7389....72

MachineTypes7393,7394,and7395....73

Removingandreplacingthefrontbezel.....73

Replacingamemorymodule.........74

ReplacingaPCIadapter...........75

ReplacingtheCMOSbattery.........76

Replacingthepowersupply.........76

Replacingthesystemboard(Types7393,7394,

and7395)................77

Replacingthesystemboard(Types7387,7388,

and7389)................80

Replacingthemicroprocessor(Types7393,7394,

and7395)................82

Replacingthemicroprocessor(Types7387,7388,

and7389)................85

Replacingtheprimaryharddiskdrive......88

Replacinganopticaldrive..........89

Replacingthediskettedrive.........90

Replacingthepowerswitch/LEDassembly...91

Replacingthefrontpanelcardassembly....91

CompletingtheFRUreplacement.......92

Chapter9.ReplacingFRUs(Types
7390,7391,7392,7396,7397,and

7398)..................93

©CopyrightLenovo2006,2010

v

Rearconnectors..............93

Removingthecover............94

Locations.................94

Identifyingpartsonthesystemboard......95

MachineTypes7390,7391,and7392....96

MachineTypes7396,7397,and7398....97

Removingandreplacingthedrivebayassembly.97

Replacingamemorymodule.........98

ReplacingaPCIadapter...........99

ReplacingtheCMOSbattery.........100

Replacingthepowersupply.........101

Replacingthesystemboard(Types7396,7397,

and7398)................102

Replacingthesystemboard(Types7390,7391,

and7392)................105

Replacingthemicroprocessor(Types7396,7397,

and7398)................108

Replacingthemicroprocessor(Types7390,7391,

and7392)................111

Replacingtheharddiskdrive.........114

Replacinganopticaldrive..........115

Replacingthediskettedrive.........116

Replacingthepowerswitch/LEDassembly...116

Replacingthefrontpanelcard........117

CompletingtheFRUreplacement.......117

Chapter10.FRUlists........119

MachineType7387.............119

MachineType7388.............127

MachineType7389.............132

MachineType7390.............136

MachineType7392.............140

MachineType7393.............144

MachineType7394.............153

MachineType7395.............157

MachineType7396.............168

MachineType7397.............176

MachineType7398.............181

Chapter11.AdditionalService

Information.............185

Securityfeatures..............185

HardwarecontrolledPasswords......185

Operatingsystempassword.......185

Vitalproductdata............185

BIOSlevels................185

Flashupdateprocedures..........185

Updating(ashing)BIOSfromadiskette...186
RecoveringfromaPOST/BIOSupdatefailure..186

Powermanagement............186

Automaticcongurationandpowerinterface

(ACPI)BIOS..............186

AutomaticPower-Onfeatures.......186

Recoveringsoftware............187

AppendixA.Notices........189

Televisionoutputnotice...........190

Trademarks................190

Index.................191

viHardwareMaintenanceManualLenovo3000JSeries

Chapter1.Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforLenovo®computerslistedonthecover.Itis
intendedonlyfortrainedservicerswhoarefamiliarwithLenovocomputerproducts.

BeforeservicingaLenovoproduct,besuretoreadtheSafetyInformation.SeeChapter2“Safety
information”onpage3

TheSymptom-to-FRUIndexandAdditionalServiceInformationchaptersarenotspecictoanymachine
typeandareapplicabletoallLenovocomputers.

ThismanualincludesacompleteFRUpartnumberlistingforeachmachinetypeandmodellistedonthe
cover.Ifyouhaveinternetaccess,FRUpartnumbersarealsoavailableat:
http:/www.lenovo.com/support

ImportantSafetyInformation

Besuretoreadallcautionanddangerstatementsinthisbookbeforeperforminganyoftheinstructions.

VeuillezliretouteslesconsignesdetypeDANGERetATTENTIONduprésentdocumentavantd'exécuter
lesinstructions.

LesenSieunbedingtalleHinweisevomTyp"ACHTUNG"oder"VORSICHT"indieserDokumentation,bevor
SieirgendwelcheVorgängedurchführen

.

LeggereleistruzioniintrodottedaATTENZIONEePERICOLOpresentinelmanualeprimadieseguireuna
qualsiasidelleistruzioni

Certique-sedelertodasasinstruçõesdecuidadoeperigonestemanualantesdeexecutarqualquer
umadasinstruções

Esimportantequeleatodaslasdeclaracionesdeprecauciónydepeligrodeestemanualantesdeseguir
lasinstrucciones.

ImportantinformationaboutreplacingRoHScompliantFRUs

RoHS,TheRestrictionofHazardousSubstancesinElectricalandElectronicEquipmentDirective
(2002/95/EC)isaEuropeanUnionlegalrequirementaffectingtheglobalelectronicsindustry.RoHS
requirementsmustbeimplementedonLenovoproductsplacedonthemarketafterJune2006.
ProductsonthemarketbeforeJune2006arenotrequiredtohaveRoHScompliantparts.So,ifthe
partsarenotcompliantoriginally,replacementpartscanalsobenoncompliant,butinallcases,ifthe
partsarecompliant,thereplacementpartsmustalsobecompliant.

©CopyrightLenovo2006,2010

1

LenovoplanstotransitiontoRoHScompliancewellbeforetheimplementationdateandexpectsits
supplierstobereadytosupportLenovo'srequirementsandschedule.Productssoldin2005,willcontain
someRoHScompliantFRUs.ThefollowingstatementpertainstotheseproductsandanyproductLenovo
producescontainingRoHScompliantparts.

RoHScompliantLenovopartshaveuniqueFRUpartnumbers.BeforeorafterJune,2006,failedRoHS
compliantpartsmustalwaysbereplacedusingRoHScompliantFRUs,soonlytheFRUsidentiedas
compliantinthesystemHMMordirectsubstitutionsforthoseFRUscanbeused.

ProductsmarketedbeforeJune2006ProductsmarketedafterJune2006
Currentororiginalpart

Non-RoHSCanbeNon-RoHS
Non-RoHSCanbeRoHS
Non-RoHSCansubtoRoHS
RoHSMustbeRoHS

ReplacementFRU

Currentororiginalpart

MustbeRoHSMustbeRoHS

ReplacementFRU

Note:AdirectsubstitutionisapartwithadifferentFRUpartnumberthatisautomaticallyshippedbythe

distributioncenteratthetimeoforder.

RelatedWebURLsare:

•LenovoinformationforSupplierswebsite:
http://www-03.ibm.com/procurement/proweb.nsf/ContentDocsByTitle/
United+States~Information+for+suppliers

•RoHSDirective:
http://europa.eu.int/eur-lex/pri/en/oj/dat/2003/l_037/l_03720030213en00190023.pdf

•CaliforniaSenateBills20,50:
http://www.ciwmb.ca.gov/HHW/Events/AnnualConf/2004/presentation/MPaparian.pdf

2HardwareMaintenanceManualLenovo3000JSeries

Chapter2.Safetyinformation

Thischaptercontainsthesafetyinformationthatyouneedtobefamiliarwithbeforeservicingacomputer.

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Ensureyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe
musclesinyourback.Donotattempttoliftanyobjectsthatweighmorethan16kg(35lb)orobjects

thatyouthinkaretooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,ensurethatotherservicerepresentativesandthecustomer'spersonnelare
notinahazardousposition.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing
themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Ensurethatyoursleeves
arefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,approximately
8centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.
Remember:Metalobjectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouare:hammering,drillingsoldering,cuttingwire,attachingsprings,using
solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice
thatiswornordefective.

•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.

Electricalsafety

CAUTION:
Electricalcurrentfrompower,telephone,andcommunicationcablescanbehazardous.Toavoid
personalinjuryorequipmentdamage,disconnecttheattachedpowercords,telecommunication
systems,networks,andmodemsbeforeyouopentheserver/workstationcovers,unlessinstructed
otherwiseintheinstallationandcongurationprocedures.

Observethefollowingruleswhenworkingonelectricalequipment.

©CopyrightLenovo2006,2010

3

Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoft

materialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.Manycustomershave,near
theirequipment,rubberoormatsthatcontainsmallconductiveberstodecreaseelectrostaticdischarges.
Donotusethistypeofmattoprotectyourselffromelectricalshock.

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical
accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore:
–Performingamechanicalinspection

–Workingnearpowersupplies
–Removingorinstallingmainunits

•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer
topower-offthewallboxthatsuppliespowertothemachineandtolockthewallboxintheoffposition.

•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:
–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.

Remember:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.
Remember:Theremustbeacompletecircuittocauseelectricalshock.Byobservingtheaboverule,
youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metaloorstripsandmachineframes.

Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;theseinstructionsarein
thesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuringhighvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpowered-off.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors,
nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis
conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating
placesinamachine:

–Powersupplyunits
–Pumps
–Blowersandfans
–Motorgenerators

andsimilarunits.(Thispracticeensurescorrectgroundingoftheunits.)

•Ifanelectricalaccidentoccurs:
–Usecaution;donotbecomeavictimyourself.

–Switchoffpower.
–Sendanotherpersontogetmedicalaid.

4HardwareMaintenanceManualLenovo3000JSeries

Safetyinspectionguide

Theintentofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditionsonthese
products.Eachmachine,asitwasdesignedandbuilt,hadrequiredsafetyitemsinstalledtoprotectusers
andservicepersonnelfrominjury.Thisguideaddressesonlythoseitems.However,goodjudgmentshould
beusedtoidentifypotentialsafetyhazardsduetoattachmentoffeaturesoroptionsnotcoveredbythis
inspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand
whetheryoucancontinuewithoutrstcorrectingtheproblem.

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal
electricalshock).

•Explosivehazards,suchasadamagedCRTfaceorbulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Theguideconsistsofaseriesofstepspresentedinachecklist.Beginthecheckswiththepoweroff,and
thepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Power-offthecomputer.Disconnectthepowercord.

3.Checkthepowercordfor:

a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wiregroundcontinuity

for0.1ohmorlessbetweentheexternalgroundpinandframeground.
b.Thepowercordshouldbetheappropriatetypeasspeciedinthepartslistings.
c.Insulationmustnotbefrayedorworn.

4.Removethecover.

5.Checkforanyobviousalterations.Usegoodjudgmentastothesafetyofanyalterations.

6.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,contamination,wateror
otherliquids,orsignsofreorsmokedamage.

7.Checkforworn,frayed,orpinchedcables.

8.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingelectrostaticdischarge-sensitivedevices

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto
electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.
ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe
personhandlingthepartareallatthesamecharge.

Notes:

1.Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.

2.MakesurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

•Avoidcontactwithotherpeople.

Chapter2.Safetyinformation5

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen
youarewearingawriststrap.

•Usetheblacksideofagroundedworkmattoprovideastatic-freeworksurface.Thematisespecially
usefulwhenhandlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic
servicerequirement.

Note:TheuseofagroundingsystemisdesirablebutnotrequiredtoprotectagainstESDdamage.
–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

–UseanESDcommongroundorreferencepointwhenworkingonadouble-insulatedor

battery-operatedsystem.Youcanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundground-prongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper
groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.

Safetynotices(multi-lingualtranslations)

Thecautionanddangersafetynoticesinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•Brazilian/Portuguese

•Chinese(simplied)

•Chinese(traditional)

•French

•German

•Hebrew

•Italian

•Korean

•Spanish

DANGER

Electricalcurrentfrompower,telephoneandcommunicationcablesishazardous.

Toavoidashockhazard:

•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconguration
ofthisproductduringanelectricalstorm.

•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.

•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.

6HardwareMaintenanceManualLenovo3000JSeries

•Whenpossible,useonehandonlytoconnectordisconnectsignalcables.

•Neverturnonanyequipmentwhenthereisevidenceofre,water,orstructuraldamage.

•Disconnecttheattachedpowercords,telecommunicationssystems,networks,andmodems

beforeyouopenthedevicecovers,unlessinstructedotherwiseintheinstallationandconguration
procedures.

•Connectanddisconnectcablesasdescribedinthefollowingtableswheninstalling,moving,or

openingcoversonthisproductorattacheddevices.

ToConnectToDisconnect

1.TurneverythingOFF.

2.First,attachallcablestodevices.

3.Attachsignalcablestoconnectors.

4.Attachpowercordstooutlet.

5.TurndeviceON.

1.TurneverythingOFF .

2.First,removepowercordsfromoutlet.

3.Removesignalcablesfromconnectors.

4.Removeallcablesfromdevices.

CAUTION:
Whenreplacingthelithiumbattery,useonlyPartNumber45C1566oranequivalenttypebattery
recommendedbythemanufacturer.Ifyoursystemhasamodulecontainingalithiumbattery,replace
itonlywiththesamemoduletypemadebythesamemanufacturer.Thebatterycontainslithiumand
canexplodeifnotproperlyused,handled,ordisposedof.Donot:

•Throworimmerseintowater

•Heattomorethan100°C(212°F)

•Repairordisassemble

Disposeofthebatteryasrequiredbylocalordinancesorregulations.

CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVD-ROMdrives,beropticdevices,ortransmitters)are
installed,notethefollowing:

•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto
hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.

•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespeciedherein
mightresultinhazardousradiationexposure.

DANGER

SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:

Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical
instruments,andavoiddirectexposuretothebeam.

Chapter2.Safetyinformation7

≥18kg(37lbs)≥32kg(70.5lbs)≥55kg(121.2lbs)

1

2

CAUTION:
Usesafepracticeswhenlifting.

CAUTION:
Thepowercontrolbuttononthedeviceandthepowerswitchonthepowersupplydonotturnoff
theelectricalcurrentsuppliedtothedevice.Thedevicealsomighthavemorethanonepower
cord.Toremoveallelectricalcurrentfromthedevice,ensurethatallpowercordsaredisconnected
fromthepowersource.

8HardwareMaintenanceManualLenovo3000JSeries

Chapter2.Safetyinformation9

≥18kg(37lbs)≥32kg(70.5lbs)≥55kg(121.2lbs)

1

2

PERIGO

10HardwareMaintenanceManualLenovo3000JSeries

Acorrenteelétricaprovenientedecabosdealimentação,detelefoneedecomunicaçõeséperigosa.

Paraevitarriscodechoqueelétrico:

•Nãoconectenemdesconectenenhumcaboouexecuteinstalação,manutençãooureconguração
desteprodutoduranteumatempestadecomraios.

•Conectetodososcabosdealimentaçãoatomadaselétricascorretamenteinstaladaseaterradas.

•Todoequipamentoqueforconectadoaesteprodutodeveserconectadoatomadascorretamente
instaladas.

•Quandopossível,utilizeapenasumadasmãosparaconectaroudesconectarcabosdesinal.

•Nuncaliguenenhumequipamentoquandohouverevidênciadefogo,águaoudanosestruturais.

•Antesdeabrirtampasdedispositivos,desconectecabosdealimentação,sistemasdetelecomunicação,
redesemodemsconectados,amenosqueespecicadodemaneiradiferentenosprocedimentosde
instalaçãoeconguração.

•Conecteedesconecteoscabosconformedescritonatabelaapresentadaaseguiraoinstalar,moverou
abrirtampasdesteprodutooudedispositivosconectados.

ParaConectar:ParaDesconectar:

1.DESLIGUETudo.

2.Primeiramente,conectetodososcabosaos
dispositivos.

3.Conecteoscabosdesinalaosconectores.

4.Conecteoscabosdealimentaçãoàstomadas.

5.LIGUEosdispositivos.

1.DESLIGUETudo.

2.Primeiramente,removaoscabosdealimentaçãodas
tomadas.

3.Removaoscabosdesinaldosconectores.

4.Removatodososcabosdosdispositivos.

CUIDADO:

Aosubstituirabateriadelítio,utilizeapenasumabateriacomNúmerodePeça45C1566ouumtipo
debateriaequivalenterecomendadopeloSeoseusistemapossuiummódulocomumabateriade
lítio,substitua-oapenasporummódulodomesmotipoedomesmofabricante.Abateriacontémlítio
epodeexplodirsenãoforutilizada,manuseadaoudescartadademaneiracorreta.

Não:

•Jogueoucoloquenaágua

•Aqueçaamaisde100°C(212°F)

•Consertenemdesmonte

Descarteabateriaconformerequeridopelasleisouregulamentoslocais.

PRECAUCIÓN:

Quandoprodutosalaser(comounidadesdeCD-ROMs,unidadesdeDVD-ROM,dispositivosdebraótica
outransmissores)estivereminstalados,observeoseguinte:

Chapter2.Safetyinformation11

•Nãoremovaastampas.Aremoçãodastampasdeumprodutoalaserpoderesultaremexposição

1

2

prejudicialàradiaçãodelaser.Nãoexistempeçasquepodemserconsertadasnointeriordodispositivo.

•Autilizaçãodecontrolesouajustesouaexecuçãodeprocedimentosdiferentesdosespecicadosaqui
poderesultaremexposiçãoprejudicialàradiação.

PERIGO

AlgunsprodutosalasercontêmdiododelaserintegradodaClasse3AoudaClasse3B.Observeoseguinte:

Radiaçãoalaserquandoaberto.Nãoolhediretamenteparaofeixeaolhonuoucominstrumentosópticose
eviteexposiçãodiretaaofeixe.

≥18kg(37lbs)≥32kg(70.5lbs)≥55kg(121.2lbs)

CUIDADO:

Utilizeprocedimentosdesegurançaparalevantarequipamentos.

CUIDADO:

Obotãodecontroledealimentaçãododispositivoeobotãoparaligar/desligardafontedealimentação
nãodesligamacorrenteelétricafornecidaaodispositivo.Odispositivotambémpodetermaisdeumcabo
dealimentação.Pararemovertodaacorrenteelétricadodispositivo,assegurequetodososcabosde
alimentaçãoestejamdesconectadosdafontedealimentação.

12HardwareMaintenanceManualLenovo3000JSeries

Chapter2.Safetyinformation13

1

2

14HardwareMaintenanceManualLenovo3000JSeries

Chapter2.Safetyinformation15

1

2

DANGER

Lecourantélectriqueprovenantdel'alimentation,dutéléphoneetdescâblesdetransmissionpeutprésenter
undanger.

Pourévitertoutrisquedechocélectrique:

•Nemanipulezaucuncâbleetn'effectuezaucuneopérationd'installation,d'entretienoudereconguration
deceproduitaucoursd'unorage.

•Brancheztouslescordonsd'alimentationsurunsocledeprisedecourantcorrectementcâbléetmisàla
terre.

•Branchezsurdessoclesdeprisedecourantcorrectementcâbléstoutéquipementconnectéàceproduit.

•Lorsquecelaestpossible,n'utilisezqu'uneseulemainpourconnecteroudéconnecterlescâbles
d'interface.

•Nemettezjamaisunéquipementsoustensionencasd'incendieoud'inondation,ouenprésencede
dommagesmatériels.

•Avantderetirerlescartersdel'unité,mettezcelle-cihorstensionetdéconnectezsescordons
d'alimentation,ainsiquelescâblesquilarelientauxréseaux,auxsystèmesdetélécommunicationetaux
modems(saufinstructioncontrairementionnéedanslesprocéduresd'installationetdeconguration).

•Lorsquevousinstallez,quevousdéplacez,ouquevousmanipulezleprésentproduitoudespériphériques
quiluisontraccordés,reportez-vousauxinstructionsci-dessouspourconnecteretdéconnecterles
différentscordons.

16HardwareMaintenanceManualLenovo3000JSeries

ConnexionDéconnexion

1.MettezlesunitésHORSTENSION.

2.Commencezparbranchertouslescordonssurles
unités.

3.Branchezlescâblesd'interfacesurdesconnecteurs.

4.Branchezlescordonsd'alimentationsurdesprises.

5.MettezlesunitésSOUSTENSION.

1.MettezlesunitésHORSTENSION.

2.Débranchezlescordonsd'alimentationdesprises.

3.Débranchezlescâblesd'interfacedesconnecteurs.

4.Débrancheztouslescâblesdesunités.

ATTENTION:

Remplacerlapileaulithiumusagéeparunepilederéférenceidentiqueexclusivement,(référence
45C1566),ousuivrelesinstructionsdufabricantquiendénitleséquivalences.Sivotresystèmeest
dotéd'unmodulecontenantunepileaulithium,vousdevezleremplaceruniquementparunmodule
identique,produitparlemêmefabricant.Lapilecontientdulithiumetpeutexploserencasde
mauvaiseutilisation,demauvaisemanipulationoudemiseaurebutinappropriée.

Nepas:

•lajeteràl'eau,

•l'exposeràdestempératuressupérieuresà100°C,

•chercheràlaréparerouàladémonter.

Nepasmettrelapileàlapoubelle.Pourlamiseaurebut,sereporteràlaréglementationenvigueur.

ATTENTION:

Sidesproduitsàlaser(telsquedesunitésdeCD-ROM,deDVD-ROM,desunitésàbresoptiques,ou
desémetteurs)sontinstallés,prenezconnaissancedesinformationssuivantes:

•Neretirezpaslecarter.Enouvrantl'unitédeCD-ROMoudeDVD-ROM,vousvousexposezau

rayonnementdangereuxdulaser.Aucunepiècedel'unitén'estréparable.

•Pourévitertoutrisqued'expositionaurayonlaser,respectezlesconsignesderéglageet

d'utilisationdescommandes,ainsiquelesprocéduresdécritesdansleprésentmanuel.

DANGER

Certainsproduitsàlasercontiennentunediodeàlaserintégréedeclasse3Aou3B.Prenez
connaissancedesinformationssuivantes:

Rayonnementlaserlorsquelecarterestouvert.Eviteztouteexpositiondirecteaurayonlaser.Evitez
deregarderxementlefaisceauoudel'observeràl'aided'instrumentsoptiques.

Chapter2.Safetyinformation17

≥18kg(37lbs)≥32kg(70.5lbs)≥55kg(121.2lbs)

1

2

ATTENTION:

Soulevezlamachineavecprécaution.

ATTENTION:

L'interrupteurdecontrôled'alimentationdel'unitéetl'interrupteurdublocd'alimentationnecoupent
paslecourantélectriquealimentantl'unité.Enoutre,lesystèmepeutêtreéquipédeplusieurs
cordonsd'alimentation.Pourmettrel'unitéhorstension,vousdevezdéconnectertouslescordons
delasourced'alimentation.

VORSICHT

AnNetz-,Telefon-undDatenleitungenkönnengefährlicheSpannungenanliegen.

AusSicherheitsgründen:

•BeiGewitterandiesemGerätkeineKabelanschließenoderlösen.FernerkeineInstallations-,

Wartungs-oderRekongurationsarbeitendurchführen.

•GerätnuraneineSchutzkontaktsteckdosemitordnungsgemäßgeerdetemSchutzkontakt

anschließen.

•AlleangeschlossenenGeräteebenfallsanSchutzkontaktsteckdosenmitordnungsgemäß

geerdetemSchutzkontaktanschließen.

•DieSignalkabelnachMöglichkeiteinhändiganschließenoderlösen,umeinenStromschlagdurch

BerührenvonOberächenmitunterschiedlichemelektrischemPotenzialzuvermeiden.

•Geräteniemalseinschalten,wennHinweiseaufFeuer,WasseroderGebäudeschädenvorliegen.

18HardwareMaintenanceManualLenovo3000JSeries

•DieVerbindungzudenangeschlossenenNetzkabeln,T elekommunikationssystemen,Netzwerken

undModemsistvordemÖffnendesGehäuseszuunterbrechen,sofernindenInstallations-und
KongurationsprozedurenkeineanderslautendenAnweisungenenthaltensind.

•ZumInstallieren,TransportierenundÖffnenderAbdeckungendesComputersoderder

angeschlossenenEinheitendieKabelgemäßderfolgendenTabelleanschließenundabziehen.

ZumAnschließenderKabelgehenSiewiefolgtvorZumAbziehenderKabelgehenSiewiefolgtvor

1.SchaltenSiealleEinheitenAUS.

2.SchließenSieerstalleKabelandieEinheitenan.

3.SchließenSiedieSignalkabelandieBuchsenan.

4.SchließenSiedieNetzkabelandieSteckdosean.

5.SchaltenSiedieEinheitEIN.

1.SchaltenSiealleEinheitenAUS.

2.ZiehenSiezuerstalleNetzkabelausden
Netzsteckdosen.

3.ZiehenSiedieSignalkabelausdenBuchsen.

4.ZiehenSiealleKabelvondenEinheitenab.

CAUTION:

EineverbrauchteLithiumbatterienurdurcheineBatteriemitderTeilenummer45C1566odereine
gleichwertige,vomHerstellerempfohleneBatterieersetzen.EnthältdasSystemeinModulmiteiner
Lithiumbatterie,diesesnurdurcheinModuldesselbenTypsundvondemselbenHerstellerersetzen.
DieBatterieenthältLithiumundkannbeiunsachgemäßerVerwendung,HandhabungoderEntsorgung
explodieren.

DieBatterienicht:

•mitWasserinBerührungbringen.

•über100Cerhitzen.

•reparierenoderzerlegen.

DieörtlichenBestimmungenfürdieEntsorgungvonSondermüllbeachten.

ACHTUNG:

BeiderInstallationvonLasergeräten(wieCD-ROM-Laufwerken,DVD-aufwerken,Einheitenmit
LichtwellenleitertechnikoderSendern)Folgendesbeachten:

•DieAbdeckungennichtentfernen.DurchEntfernenderAbdeckungendesLasergerätskönnen

gefährlicheLaserstrahlungenfreigesetztwerden.DasGerätenthältkeinezuwartendenTeile.

•WerdenSteuerelemente,EinstellungenoderDurchführungenvonProzedurenandersalshier

angegebenverwendet,kanngefährlicheLaserstrahlungauftreten.

VORSICHT

EinigeLasergeräteenthalteneineLaserdiodederKlasse3Aoder3B.BeachtenSieFolgendes:

Chapter2.Safetyinformation19

LaserstrahlungbeigeöffneterVerkleidung.NichtindenStrahlblicken.KeineLupenoderSpiegel

1

2

verwenden.Strahlungsbereichmeiden.

≥18kg(37lbs)≥32kg(70.5lbs)≥55kg(121.2lbs)

ACHTUNG:

ArbeitsschutzrichtlinienbeimAnhebenderMaschinebeachten.

ACHTUNG:

MitdemNetzschalteranderEinheitundamNetzteilwirddieStromversorgungfürdieEinheit
nichtunterbrochen.DieEinheitkannauchmitmehrerenNetzkabelnausgestattetsein.Umdie
StromversorgungfürdieEinheitvollständigzuunterbrechen,müssenallezumGerätführenden
NetzkabelvomNetzgetrenntwerden.

20HardwareMaintenanceManualLenovo3000JSeries

Chapter2.Safetyinformation21

1

2

PERICOLO

Lacorrenteelettricaprovenientedaicavidialimentazione,deltelefonoedicomunicazionepuòessere
pericolosa.

Perevitareilrischiodiscosseelettriche:

•Noncollegareoscollegarequalsiasicavooppureeffettuarel'installazione,lamanutenzioneola

ricongurazionedelprodottoduranteuntemporale.

•Collegaretuttiilielettriciaunapresadialimentazionecorrettamentecablataedotatadimessaa

terra.

•Collegareallepreseelettricheappropriatetutteleapparecchiaturecheverrannoutilizzateper

questoprodotto.

22HardwareMaintenanceManualLenovo3000JSeries

•Sepossibile,utilizzaresolounamanopercollegareoscollegareicavidisegnale.

•Nonaccendereassolutamenteapparecchiatureinpresenzadiincendi,perdited'acquaodanno

strutturale.

•Scollegareicavidialimentazione,isistemiditelecomunicazione,leretieilmodemprimadi

aprireicoperchideldispositivo,salvoistruzionicontrarierelativealleprocedurediinstallazionee
congurazione.

•Collegareescollegareicavicomedescrittonellaseguentetabellaquandovengonoeffettuate

operazionidiinstallazione,spostamentooaperturadeicoperchidiquestoprodottoodelleunità
collegate.

PercollegarsiPerscollegarsi

1.SPEGNEREleapparecchiature.

2.Innanzitutto,collegaretuttiicavialleunità.

3.Collegareicavidisegnaleaiconnettori.

4.Collegareicavidialimentazioneallapresa.

5.Accenderel'unità.

1.SPEGNEREleapparecchiature.

2.Innanzitutto,rimuovereicavidialimentazionedalla
presa.

3.Rimuovereicavidisegnaledaiconnettori.

4.Rimuoveretuttiicavidalleunità.

ATTENZIONE:

Quandosisostituiscelabatteriaallitio,utilizzaresoloilNumeroparte45C1566ountipodibatteria
equivalenteconsigliatodalproduttore.Sesulsistemaèpresenteunmodulochecontieneunabatteria
allitio,sostituirlosoloconuntipodimodulodellostessotipodellastessacasadiproduzione.La
batteriacontienelitioepuòesplodereseusata,maneggiataosmaltitainmodononcorretto.

Non:

•Gettareoimmergerelabatterianell'acqua

•Riscaldarlaadunatemperaturasuperioreai100gradiC(212gradiF)

•Smontarla,ricaricarlaotentarediripararla

Lebatterieusatevannosmaltiteinaccordoallanormativainvigore(DPR915/82esuccessive
disposizioniedisposizionilocali).

ATTENZIONE:

Quandovengonoinstallatiprodottilaser(qualiCD-ROM,unitàDVD-ROM,unitàabreotticheo
trasmittenti),tenerpresentequantosegue:

•Nonrimuovereglisportelli.L'aperturadiun'unitàlaserpuòdeterminarel'esposizionearadiazioni

laserpericolose.All'internodell'unitànonvisonopartisucuieffettuarel'assistenzatecnica.

•L'utilizzodicontrolli,regolazioniol'esecuzionediprocedurenondescrittinelpresentemanuale

possonoprovocarel'esposizionearadiazionipericolose.

Chapter2.Safetyinformation23

PERICOLO

1

2

AlcuneunitàlasercontengonoundiodolaserdiClasse3AoClasse3B.Tenerpresentequantosegue:

Aprendol'unitàvengonoemesseradiazionilaser.Nonssareilfascio,nonguardarlodirettamente
construmentiotticiedevitarel'esposizionealfascio.

≥18kg(37lbs)≥32kg(70.5lbs)≥55kg(121.2lbs)

ATTENZIONE:

Prestareattenzionenelsollevarel'apparecchiatura.

ATTENZIONE:

Ilpulsantedicontrollodell'alimentazionepresentesull'unitàel'interruttoredell'alimentatorenon
disattivanol'alimentazionecorrentefornitaall'unità.E'possibilechel'unitàdispongadipiùcavidi
alimentazione.Perdisattivarel'alimentazionedall'unità,accertarsichetuttiicavidialimentazione
sianoscollegatidallafontedialimentazione.

24HardwareMaintenanceManualLenovo3000JSeries

Chapter2.Safetyinformation25

1

2

PELIGRO

Lacorrienteeléctricaprocedentedecablesdealimentación,teléfonosycablesdecomunicaciónpuede
serpeligrosa.

Paraevitarelriesgodedescargaeléctrica:

•Noconectenidesconecteloscablesnirealiceningunatareadeinstalación,mantenimientoo

reconguracióndeesteproductoduranteunatormentaeléctrica.

•Conectetodosloscablesdealimentaciónatomasdecorrientedebidamentecableadasy

conectadasatierra.

•Cualquierequipoqueseconecteaesteproductotambiéndebeconectarseatomasdecorriente

debidamentecableadas.

•Siemprequeseaposible,utiliceunasolamanoparaconectarodesconectarloscablesdeseñal.

•Noenciendanuncaunequipocuandohayseñalesdefuego,aguaodañosestructurales.

26HardwareMaintenanceManualLenovo3000JSeries

•Desconecteloscablesdealimentación,lossistemasdetelecomunicaciones,lasredesylos

módemsconectadosantesdeabrirlascubiertasdelosdispositivos,amenosqueseindiquelo
contrarioenlosprocedimientosdeinstalaciónyconguración.

•Conecteydesconecteloscables,comosedescribeenlatablasiguiente,cuandoinstale,muevao

abralascubiertasdeesteproductoodelosdispositivosconectados.

ParaconectarParadesconectar

1.APÁGUELOtodo.

2.Enprimerlugar,conectetodosloscablesalos
dispositivos.

3.Conecteloscablesdeseñalalosconectores.

4.Enchufeloscablesdealimentaciónalastomasde
corriente.

5.Enciendaeldispositivo.

1.APÁGUELOtodo.

2.Enprimerlugar,desenchufeloscablesdealimentación
delastomasdecorriente.

3.Desconecteloscablesdeseñaldelosconectores.

4.Desconectetodosloscablesdelosdispositivos.

PRECAUCIÓN:

Cuandosustituyaunabateríadelitio,utilicesolamenteunabateríanúmerodepieza45C1566uotra
detipoequivalenterecomendadaporelfabricante.Sisusistemadisponedeunmóduloquecontiene
unabateríadelitio,reemplácelosóloconelmismotipodemódulo,delmismofabricante.Labatería
contienelitioypuedeexplotarsinoseutiliza,manipulaodesechacorrectamente.

Nodebe:

•Arrojarlaalaguaosumergirlaenella

•Exponerlaatemperaturassuperioresa100°C(212°F)

•Repararlaodesmontarla

Deshágasedelabateríasegúnespeciquenlasleyesonormaslocales.

PRECAUCIÓN:

Cuandohayaproductosláser(comounidadesdeCD-ROM,unidadesdeDVD,dispositivosdebra
ópticaotransmisores)instalados,tengaencuentalosiguiente:

•Noquitelascubiertas.Siquitalascubiertasdelproductoláser,podríaquedarexpuestoaradiación

láserpeligrosa.Dentrodeldispositivonoexisteningunapiezaquerequieraserviciotécnico.

•Siusacontrolesoajustesorealizaprocedimientosquenoseanlosespecicadosaquí,podría

exponersearadiacionespeligrosas.

PELIGRO

Chapter2.Safetyinformation27

Algunosproductoslásertienenincorporadoundiodoláserdeclase3Aoclase3B.T engaencuentalo

1

2

siguiente:

Cuandoseabre,quedaexpuestoaradiaciónláser.Nomiredirectamentealrayoláser,nisiquieracon
instrumentosópticos,yeviteexponersedirectamentealrayoláser.

≥18kg(37lbs)≥32kg(70.5lbs)≥55kg(121.2lbs)

PRECAUCIÓN:

Adopteprocedimientossegurosallevantarelequipo.

PRECAUCIÓN:

Elbotóndecontroldealimentacióndeldispositivoyelinterruptordealimentacióndelafuentede
alimentaciónnodesconectanlacorrienteeléctricasuministradaaldispositivo.Además,eldispositivo
podríatenermásdeuncabledealimentación.Parasuprimirtodalacorrienteeléctricadeldispositivo,
asegúresedequetodosloscablesdealimentaciónesténdesconectadosdelatomadecorriente.

28HardwareMaintenanceManualLenovo3000JSeries

Chapter3.Generalinformation

Thischapterprovidesgeneralinformationthatappliestoallmachinetypessupportedbythispublication.

TheLenovoCareprogram

UsetheLenovoCareprogramforgeneralinformationabouttheuse,operation,andmaintenanceofthe
computer.TheLenovoCareprogramalsocontainsinformationtohelpsolveproblemsandgetrepair
serviceorothertechnicalassistance.TheLenovoCareprogramispreinstalledonmostLenovo3000J
Seriesproducts.

Additionalinformationresources

IfyouhaveInternetaccess,themostup-to-dateinformationforthecomputerisavailablefromtheWorld
WideWeb.

Youcanndthefollowinginformation:

•CRUremovalandinstallationinstructions

•Publications

•Troubleshootinginformation

•Partsinformation

•Downloadsanddrivers

•Linkstootherusefulsourcesofinformation

Toaccessthisinformation,pointyourbrowserto
http://www.lenovo.com/support/.

Specications

Thissectionliststhephysicalspecicationsforthecomputer.

©CopyrightLenovo2006,2010

29

Machinetypes7387,7388,7389,7393,7394,and7395

Dimensions

Width:180mm(7.09in.)
Height:392mm(15.43in.)
Depth:445mm(17.52in.)

Weight

Minimumcongurationasshipped:9.1kg(20.06lbs)
Maximumconguration:10.2kg(22.5lbs)

Environment

•Airtemperature:
–Systemon:10°to35°C(50°to95°F)

–Systemoff:10°to60°C(50°to140°F)
–Maximumaltitude:914m(3000ft)

Note:Themaximumaltitude,914m(3000ft),isthemaximumaltitudeatwhichthespeciedairtemperatures
apply.Athigheraltitudes,themaximumairtemperaturesarelowerthanthosespecied.

•Humidity:

Systemon:10%to80%
Systemoff:10%to90%

Electricalinput

•Inputvoltage:
–Lowrange:

Minimum:100Vac
Maximum:127Vac
Inputfrequency:50-60Hz
Voltageswitchsetting:115Vac

–Highrange:

Minimum:200Vac
Maximum:240Vac
Inputfrequency:50-60Hz
Voltageswitchsetting:230Vac

–Inputkilovolt-amperes(kVA)(approximate):

Minimumcongurationasshipped:0.158kVA
Maximumconguration:0.213kVA

Machinetypes7390,7391,7392,7396,7397,and7398

Thissectionliststhephysicalspecicationsforthecomputer.

30HardwareMaintenanceManualLenovo3000JSeries

Dimensions

Width:331mm(13.0in.)
Height:108mm(4.3in.)
Depth:405mm(15.9in.)

Weight

Minimumcongurationasshipped:8.2kg(18.0lbs)
Maximumconguration:8.3kg(18.2lbs)

Environment

•Airtemperature:

Operatingat0-3000ft(914.4m):10°to35°C(50°to95°F)
Operatingat3000ft-7000ft(2134m):10°to32°C(50°to89.6°F)
Non-operating:10°to43°C(50°to110°F)

•Humidity:

Operating:10%to80%
Non-operating:10%to90%
Transit:8%to90%

•Maximumaltitude:7000ft(2133.6m)

Electricalinput

•Inputvoltage:

–Lowrange:

Minimum:100Vac
Maximum:127Vac
Inputfrequency:50/60Hz
Voltageswitchsetting:115Vac

–Highrange:

Minimum:200Vac
Maximum:240Vac
Inputfrequency:50/60Hz
Voltageswitchsetting:230Vac

–Inputkilovolt-amperes(kVA)(approximate):

Minimumcongurationasshipped:0.09kVA
Maximumconguration:0.23kVA

Chapter3.Generalinformation31

32HardwareMaintenanceManualLenovo3000JSeries

Chapter4.GeneralCheckout

Attention

Thedrivesinthecomputeryouareservicingmighthavebeenrearrangedorthedrivestartupsequence
changed.Beextremelycarefulduringwriteoperationssuchascopying,saving,orformatting.Dataor
programscanbeoverwrittenifyouselectanincorrectdrive.

Generalerrormessagesappearifaproblemorconictisfoundbyanapplicationprogram,theoperating
system,orboth.Foranexplanationofthesemessages,refertotheinformationsuppliedwiththatsoftware
package.

BeforereplacinganyFRUs,ensurethatthelatestlevelofBIOSisinstalledonthesystem.Adown-levelBIOS
mightcausefalseerrorsandunnecessaryreplacementofthesystemboard.Formoreinformationonhowto
determineandobtainthelatestlevelBIOS,see“BIOSlevels”onpage185

Usethefollowingproceduretohelpdeterminethecauseoftheproblem:

1.Power-offthecomputerandallexternaldevices.

2.Checkallcablesandpowercords.

3.Setalldisplaycontrolstothemiddleposition.

4.Power-onallexternaldevices.

5.Power-onthecomputer.

•Lookfordisplayederrorcodes

•Listenforbeepcodes

•Lookforreadableinstructionsoramainmenuonthedisplay.
Ifyoudidnotreceivethecorrectresponse,proceedtostep6onpage33

Ifyoudoreceivethecorrectresponse,proceedtostep7onpage33.

6.Lookatthefollowingconditionsandfollowtheinstructions:

.

.

•IfyouhearbeepcodesduringPOST,goto“Beepsymptoms”onpage63

•IfthecomputerdisplaysaPOSTerror,goto“POSTerrorcodes”onpage64.

•Ifthecomputerhangsandnoerrorisdisplayed,continueatstep7onpage33.

7.RuntheDiagnosticprograms.SeeChapter5“Diagnostics”onpage35.

•Ifyoureceiveanerror,replacethepartthatthediagnosticprogramcallsoutorgoto“Diagnostic
errorcodes”onpage46.

•Iftheteststopsandyoucannotcontinue,replacethelastdevicetested.

.

Problemdeterminationtips

Duetothevarietyofhardwareandsoftwarecombinationsthatcanbeencountered,usethefollowing
informationtoassistyouinproblemdetermination.Ifpossible,havethisinformationavailablewhen
requestingassistancefromServiceSupportandEngineeringfunctions.

•Machinetypeandmodel

•Processororharddiskupgrades

•Failuresymptom
–Dodiagnosticsindicateafailure?

–What,when,where,single,ormultiplesystems?
–Isthefailurerepeatable?

©CopyrightLenovo2006,2010

33

–Hasthiscongurationeverworked?
–Ifithasbeenworking,whatchangesweremadepriortoitfailing?
–Isthistheoriginalreportedfailure?

•Diagnosticsversion
–Typeandversionlevel

•Hardwareconguration
–Print(printscreen)congurationcurrentlyinuse

–BIOSlevel

•Operatingsystemsoftware
–Typeandversionlevel

Notes:Toeliminateconfusion,identicalsystemsareconsideredidenticalonlyifthey:

1.Aretheexactmachinetypeandmodels

2.HavethesameBIOSlevel

3.Havethesameadapters/attachmentsinthesamelocations

4.Havethesameaddressjumpers/terminators/cabling

5.Havethesamesoftwareversionsandlevels

6.HavethesameDiagnosticDiskettes(version)

7.Havethesamecongurationoptionssetinthesystem

8.Havethesamesetupfortheoperatingsystemcontrolles

Comparingthecongurationandsoftwareset-upbetween“workingandnon-working”systemswilloften
leadtoproblemresolution.

34HardwareMaintenanceManualLenovo3000JSeries

Chapter5.Diagnostics

Diagnosticprogramsareusedtotesthardwarecomponentsofthecomputerandreport
operating-system-controlledsettingsthatcancausehardwarefailures.Therearetwodiagnosticprograms
preinstalledonthecomputertohelpdiagnoseproblems:

•PC-Doctorfor®Windows(usedwhendiagnosingproblemswhilerunningtheWindowsoperatingsystem)

•PC-DoctorforDOSorPC-DoctorforWindowsPE,dependinguponyourmachinetypeandmodel(used
whenyourWindowsoperatingsystemwillnotstart)

Notes:

1.YoucandownloadthelatestversionofthePC-DoctorforWindowsandPC-DoctorforDOSdiagnostic

programsfromhttp://www.lenovo.com/support/.T ypeyourmachinetypeintotheUseQuickPatheld
andclickGotondthedownloadablelesthatarespecictothecomputer.

2.LoglesarecreatedwhenyourunPC-DoctorforWindowsanddependinguponyourmachinetype

andmodel,PC-DoctorforDOSorPC-DoctorforWindowsPE.Saveandprinttheloglescreated
bybothdiagnosticprograms.TheloglecreatedbyPC-DoctorforWindowsisautomaticallysaved
inC:\PCDR\DETAILED.TXT .

PC-DoctorforWindows

PC-DoctorforWindowsisadiagnosticprogramthatworksthroughtheWindowsoperatingsystem.The
PC-DoctorforWindowsdiagnosticprogramenablesyoutoviewsymptomsandsolutionsforcomputer
problems,accesstheLenovotroubleshootingcenter,updatesystemdrivers,andreviewsysteminformation.

TorunPC-DoctorforWindows,opentheStartmenufromtheWindowsdesktop,selectAllPrograms,select
PC-DoctorforWindows,andclickPC-DoctorforWindows.Followtheinstructionsonthescreen.
Foradditionalinformationaboutrunningthediagnosticprogram,refertothePC-DoctorforWindows
helpsystem.

IfyoustillsuspectaproblemafterPC-DoctorforWindowsrunssuccessfully,runPC-DoctorforDOSor
PC-DoctorforWindowsPEtohelpyoudiagnosethecomputerproblem.

PC-DoctorforDOS

Dependinguponyourmachinetypeandmodel,youeitherhavePC-DoctorforDOSorPC-Doctorfor
WindowsPEoneachLenovocomputer.ThePC-DoctorforDOSdiagnosticprogramispartoftheRescue
andRecovery™workspaceandrunsindependentlyoftheWindowsoperatingsystem.UsePC-Doctorfor
DOS,ifyouareunabletostarttheWindowsoperatingsystemorifPC-DoctorforWindowshasnotbeen
successfulinisolatingapossibleproblem.YoucanrunPC-DoctorforDOSfromadiagnosticCDimageor
diagnosticdiskettesthathavebeencreated.YoucanalsorunPC-DoctorforDOSfromtheRescueand
Recoveryworkspace.

Note:ItisimportanttocreateadiagnosticCDimageordiagnosticdiskettesincasePC-DoctorforDOS
cannotberunfromtheRescueandRecoveryworkspace.

CreatingadiagnosticCDimage

TocreateadiagnosticCDimage,downloadaself-startingbootableCDimage(knownasan.isoimage)
ofthediagnosticprogramfromhttp://www.lenovo.com/support/.Afteryoudownloadtheimage,you
cancreatetheCDusinganyCDburningsoftware.

©CopyrightLenovo2006,2010

35

IfthecomputerdoesnothaveaCDburneroryoudonothaveInternetaccess,see“Creatingdiagnostic
diskettes”onpage36.

Creatingdiagnosticdiskettes

Tocreatediagnosticdiskettes,downloadthePC-DoctorforDOSdiagnosticprogramfrom
http://www.lenovo.com/support/ontotwoblank,formatteddiskettes.

IfyoudonothaveInternetaccess,createthediagnosticdiskettesusingthefollowingprocedure:

Note:YouwillneedadiskettedriveonthecomputeroraUSBdiskettedrivetocompletethisprocedure.

1.Shutdowntheoperatingsystemandturnoffthecomputer.

2.IfyouareusingaUSBdiskettedrive,plugitintothecomputer.

3.RepeatedlypressandreleasetheF11keyasyouturnonthecomputer.

4.Whenyouhearbeepsorseealogoscreen,stoppressingtheF11key.TheRescueandRecovery
workspaceopens.

Note:Forsomemodels,presstheEsckeytoenterRescueandRecovery.

5.FromtheRescueandRecoveryworkspace,selectCreatediagnosticdisks.

6.Followtheinstructionsonthescreen.

7.Whenprompted,insertablank,formatteddisketteintothediskettedriveandcontinuetofollowthe
instructionsonthescreen.

8.Whentheoperationiscomplete,removethedisketteandclickQuit.

9.Insertanotherblank,formatteddisketteintothediskettedriveandcontinuetofollowtheinstructionson
thescreen.

10.Whentheoperationiscomplete,removethedisketteandclickQuit.

RunningdiagnosticsfromtheCDordiskettes

1.IfyouarerunningdiagnosticsfromdiskettesusingaUSBdiskettedrive,plugintheUSBdrive.

Note:Theopticaldriveordiskettedrivemustbeselectedinthestartupsequence.See“Changingthe
startupdevicesequence”onpage43forinstructionsonhowtoselectthestartupdevice.

2.InserttheCDordiskette.

3.Restartthecomputer.

4.Whenthediagnosticsprogramopens,followtheinstructionsonthescreen.

Note:Ifyouarerunningdiagnosticsfromadiskette,whenprompted,removetherstdisketteand
inserttheseconddiskette.

5.Selectthediagnostictestyouwanttorun.PresstheF1keyforadditionalhelp.

6.RemovetheCDordiskettewhentheprogramnishes.

RunningdiagnosticsfromtheRescueandRecoveryworkspace

IfyoudonothaveadiagnosticCDimageordiagnosticdiskette,youcanrunthePC-DoctorforDOS
diagnosticprogramfromtheRescueandRecoveryworkspace.TorundiagnosticsfromtheRescueand
Recoveryworkspace,usethefollowingprocedure:

1.Shutdowntheoperatingsystemandturnoffthecomputer.

2.RepeatedlypressandreleasetheF11keyasyouturnonthecomputer.

3.Whenyouhearbeepsorseealogoscreen,stoppressingtheF11key.TheRescueandRecovery
workspaceopens.

36HardwareMaintenanceManualLenovo3000JSeries

Note:Forsomemodels,presstheEsckeytoenterRescueandRecovery.

4.FromtheRescueandRecoveryworkspace,selectDiagnosehardware.

5.Followthepromptsonthescreen.Thecomputerwillreboot.

6.Whenthecomputerrestarts,thediagnosticprogramopensautomatically.Selectthediagnostictestyou
wanttorun.PresstheF1keyforadditionalhelp.

PC-DoctorforWindowsPE

Dependinguponyourmachinetypeandmodel,youeitherhavePC-DoctorforDOSorPC-Doctorfor
WindowsPEoneachLenovocomputer.ThePC-DoctorforWindowsPEdiagnosticprogramispartofthe
RescueandRecoveryworkspace.UsePC-DoctorforWindowsPE,ifyouareunabletostarttheWindows
operatingsystemorifPC-DoctorforWindowshasnotbeensuccessfulinisolatingapossibleproblem.

RunningdiagnosticsfromtheRescueandRecoveryworkspace

YoucanrunthePC-DoctorforWindowsPEdiagnosticprogramfromtheRescueandRecoveryworkspace.
TorundiagnosticsfromtheRescueandRecoveryworkspace,usethefollowingprocedure:

1.Shutdowntheoperatingsystemandturnoffthecomputer.

2.RepeatedlypressandreleasetheF11keyasyouturnonthecomputer.

3.Whenyouhearbeepsorseealogoscreen,stoppressingtheF11key.TheRescueandRecovery
workspaceopens.

4.FromtheRescueandRecoveryworkspace,selectDiagnosehardware.

5.Thediagnosticprogramopensautomatically.Selectthediagnostictestyouwanttorun.PresstheF1
keyforadditionalhelp.

6.Followtheinstructionsonthescreen.

Note:RescuemediaincludesPC-DoctorforWindowsPE.Formoreinformationaboutrescuemedia,
seetheUserGuideforthecomputer.

Navigatingthroughthediagnosticsprograms

Usethecursormovementkeystonavigatewithinthemenus.

•TheEnterkeyisusedtoselectamenuitem.

•TheEsckeyisusedtobackuptothepreviousmenu.

•ForonlinehelpselectF1.

Runningtests

Therearefourwaystorunthediagnostictests.

•Usingthecursormovementkeys,highlightRunNormalTestorRunQuickT estfromtheDiagnostics

menuandthenpressEnter.Thisautomaticallyrunsapre-denedgroupoftestsfromeachtestcategory.
RunNormalTestrunsamoreextensivesetofteststhandoesRunQuickTestandtakeslongerto
complete.

•PressF5toautomaticallyrunallselectedtestsinallcategories.

•Fromwithinatestcategory,pressCtrl-Entertoautomaticallyrunonlytheselectedtestsinthatcategory.

•Usingthecursormovementkeys,highlightasingletestwithinatestcategory,andthenpressEnter.

Thisrunsonlythattest.

Chapter5.Diagnostics37

PressEscatanytimetostopthetestingprocess.

Testresults(N/A,PASSED,FAILED,ABORTED)aredisplayedintheeldbesidethetestdescriptionandin
thetestlog.See“Viewingthetestlog”onpage40.

Toselectoneormoretests,usethefollowingprocedure.

1.Openthecorrespondingtestcategory.

2.Usingthecursormovementkeys,highlightthedesiredtest.

3.Pressthespacebar.Aselectedtestismarkedby>>.Pressingthespacebaragainde-selectsatest
andremovesthe>>.

4.Repeatsteps2and3abovetoselectalldesiredtests.

Testresults

Diagnosticstestresultsproducethefollowingerrorcodeformat:

FunctionCode

FailureTypeDeviceIDDate

ChkDigits

•FunctionCode:

RepresentsthefeatureorfunctionwithinthePC.

•FailureType:

Representsthetypeoferrorencountered.

•DeviceID:

Containsthecomponent'sunit-IDwhichcorrespondstoeitheraxeddiskdrive,removablemediadrive,
serialorparallelport,processor,specicRIMM,oradeviceonthePCIbus.

•Date:

Containsthedatewhenthediagnostictestwasrun.ThedateisretrievedfromCMOSanddisplayed
usingtheYYYYMMDDformat.

•ChkDigits:

Containsa2-digitcheck-digitvaluetoensurethefollowing:
–Diagnosticswererunonthespecieddate.

–Diagnosticswererunonthespeciedcomputer.
–Thediagnosticerrorcodeisrecordedcorrectly.

•Text:

Descriptionoftheerror.

Note:See“Diagnosticerrorcodes”onpage46forerrorcodelistings.

Text

Fixeddiskadvancedtest(FDAT)

PC-DoctorFixed-Disk
suite.ThecongurablecapabilitiesofFDATallowuserstoenableordisablespecictests,enableordisable
testingfeatures,controlthetestlogdetail,altertestingparameters,andsoon.FDA Ttestsforandreports
mostcommonlyfounderrorsonaxed-diskdriveandisabletotestupto128SCSIand4IDEdrives
(upto132totaldrives).

DriveinformationisgatheredthroughFDAT’senumerationofavailabledevicesanduserspecicconguration
parameterslocatedintheFDAT.INI.FDATusesinformationsuppliedbythesefeaturestoindicatespecically

1.Thetermsxeddiskandharddiskareusedinterchangeably.

38HardwareMaintenanceManualLenovo3000JSeries

1

AdvancedT estmodule(FDAT)isafull-featuredhighlycongurablexed-disktest

whatdevicesareavailablefortest,whattestsareavailableforthedevice,deviceproperties,andsoon.T o
changetestingparameters,youmodifytheFDAT.INIleinPCDoctorforDOS.

FDATconsistsofthefollowingsubtestsandfeatures.

Fixed-DiskTests:

•SeekTests:-checksthephysicaloperationofthedrivehead.
–LinearSeek

–RandomSeek
–Min-MaxSeek
–ButterySeek

•VerifyTests:-checkstheintegrityofthedatapresentonthemedia.
–LinearVerify

–RandomVerify

•SurfaceScanTests:-checksthedrivemediafordefects.
–SurfaceScan(Linear)

–SurfaceScan(Aggressive)-thisisdisabledfornormalcustomeruse.
–SurfaceScan(Random)

•Self-monitoring,AnalysisandReportingTechnology(SMART)-checkstheSMARTfunctionalityfor
drivesthatsupportSMART.

–StartSMARTSelf-Test

OtherTestFeatures:

•Write-SpliceRepair-detectsandcorrectsErrorCorrectionCodeerrorsduringVerifytests.

•AutoSpinDown-agradualspindownofthedriveplatterstoavoiddamagingthemedia.

•ManufacturerLog-anin-depthmanufacturersupportedlogoferrorsonthedrive.

Multitasking:

Toallowsimultaneoustestingofmultipleharddriveswheneverpossible,theFDATmoduleiswrittenasa
setofmultitaskingfunctions.Eachdriveundertestcanrunthesametestorrunadifferenttestatthe
sametime.Eachsubtestiswrittentohandleasingletestpassandalltestvariablesarekepttrackofina
structureuniqueforeachdrive.

However,whentestingIDEdrives,FDATwillnotperformsimultaneoustestingofIDEdrivesthatareattached
tothesameIDEcable.Forexample,ifFDATistestingfourIDEdrivesonaPC,itwillperformsimultaneous
testingondrives1and3rst(masterdrives),thenperformtestson2and4(slavedrives).FDATwillalso
performsimultaneoustestingonamasterandslavethatareonseparateIDEcables,butwillnotperform
simultaneoustestsonamasterandslaveonthesameIDEcable.Thisgenerallyincreasestheamountof
timeneededtotestmultipleIDEdrives.

AnotherlimitationofFDAT’SmultitaskingcapabilityistheuseofUltraDMA(UDMA).Onlyonedriveata
timecanaccesstheUDMAchannelandtheUDMAchannelbuffermustbekepthighinordertomaintaina
speedadvantageoverotherdatatransfermodes.InordertousetheUDMAchannelduringtesting,users
mustdisablethemultitaskingfeature.

Destructiveversusnon-destructivetesting:

Chapter5.Diagnostics39

MostofthetestsfoundinFDATarenon-destructive.ThismeansthatPC-Doctorprogramwillpreserve
anydatathatispresentonthetestedmediapriortobeginninganydestructiveoperations(suchaswrite
operations).However,userscanruncertaintestsindestructivemode(i.e.surfacescantests).Destructive
testswillspeeduptestingbecauseFDATdoesnotpreservethedataonthemediapriortothetestbeginning.
Unlikenon-destructivetests,anydatapresentonthemediapriortothetestbeginningislost.

FDATallowsforenablingordisablingdestructivetests,aswellasspecifyingarangeofdestructive
andnon-destructivesectorsonthetesteddrive.ThisisdonethroughthecongurationoftheFDAT.INI.
Ifdestructiveandnon-destructiverangessomehowoverlap,thentheoverlappedareaisconsidered
non-destructive.Forexample,ifusersspecifybothdestructiveandnon-destructiverangesasthesame,
thentheentiredriveistestedasnon-destructive.

QuickandFullerase-harddrive

Thediagnosticsprogramofferstwoharddriveformatutilities:

•QuickEraseHardDrive

•FullEraseHardDrive

TheQuickEraseHardDriveprovidesaDOSutilitythatperformsthefollowing:

•DestroystheMasterBootRecord(MBR)ontheharddrive.

•DestroysallcopiesoftheFATTableonallpartitions(boththemasterandbackup).

•Destroysthepartitiontable.

•Providesmessagesthatwarntheuserthatthisisanon-recoverableprocess.

TheFullEraseHardDriveprovidesaDOSutilitythatperformsthefollowing:

•PerformsallthestepsinQuickErase.

•ProvidesaDOSutilitythatwritesrandomdatatoallsectorsoftheharddrive.

•Providesanestimateoftimetocompletionalongwithavisualrepresentationofcompletionstatus.

•Providesmessagesthatwarntheuseraboutnon-recoverableprocess.

Important:MakesurethatalldataisbackedupbeforeusingtheQuickorFullErasefunctions.

ToselecttheQuickEraseorFullEraseHardDriveutility,usethefollowingprocedure:

1.SelecttheUTILITYoptiononthetoolbarandpressEnter.

2.SelecteithertheQUICKERASEorFULLERASEHARDDISKoptionandfollowtheinstructions.

Viewingthetestlog

Errorsreportedbythediagnostictestwillbedisplayedbytheprogramasafailedtest.

Toviewdetailsofafailureortoviewalistoftestresults,usethefollowingprocedurefromanytestcategory
screen:

1.PressF3toactivatethelogle.

2.PressF3againtosavetheletodisketteorpressF2toprintthele.

40HardwareMaintenanceManualLenovo3000JSeries

Chapter6.UsingtheSetupUtility

TheSetupUtilityprogramisstoredintheelectricallyerasableprogrammableread-onlymemory(EEPROM)
ofthecomputer.TheSetupUtilityprogramisusedtoviewandchangethecongurationsettingsofthe
computer,regardlessofwhichoperatingsystemyouareusing.However,theoperating-systemsettings
mightoverrideanysimilarsettingsintheSetupUtilityprogram.

StartingtheSetupUtilityprogram

TostarttheSetupUtilityprogram,dothefollowing:

1.Ifthecomputerisalreadyonwhenyoustartthisprocedure,shutdowntheoperatingsystemandturn

offthecomputer.

2.PressandholdtheF1keythenturnonthecomputer.Whenyouhearmultiplebeeps,releasetheF1key.

Notes:

a.IfyouareusingaUSBkeyboardandtheSetupUtilityprogramdoesnotdisplayusingthismethod,

repeatedlypressandreleasetheF1keyratherthanleavingitpressedwhenturningonthecomputer.

b.Ifauserpasswordoranadministrator/supervisorpasswordhasbeenset,theSetupUtilityprogram

menuisnotdisplayeduntilyoutypethepassword.See“Usingpasswords”onpage41
information.

TheSetupUtilitymightstartautomaticallywhenPOSTdetectsthathardwarehasbeenremovedornew
hardwarehasbeeninstalledinthecomputer.

formore

Viewingandchangingsettings

TheSetupUtilityprogrammenulistsitemsthatidentifysystemcongurationtopics.

WhenworkingwiththeSetupUtilityprogrammenu,youmustusethekeyboard.Thekeysusedtoperform
varioustasksaredisplayedatthebottomofeachscreen.

Usingpasswords

Passwordsmightbesettoprovidesecurityforthecomputeranddata.Therearetwotypesofpasswords:a
userpasswordandanadministratororsupervisorpassword.Apasswordofeithertypedoesnothavetobe
settousethecomputer.Ifeitherpasswordisset,readthefollowingsections.

UserPassword

Theuserpasswordfeaturedetersunauthorizedpersonsfromgainingaccesstothecomputer.

Setting,changing,anddeletingauserpassword

Toset,change,ordeleteauserpassword,dothefollowing:

Note:Apasswordcanbeanycombinationofuptoeightcharacters(A-Z,a-z,and0-9).

1.StarttheSetupUtilityprogram(see“StartingtheSetupUtilityprogram”onpage41).

2.FromtheSetupUtilityprogrammenu,selectSetUserPasswordandpressEnter.

3.Thepassworddialogboxwillbedisplayed.Typethenewpassword,andpressEnter.

©CopyrightLenovo2006,2010

41

4.Whenpromptedtoconrmthepassword,typethepasswordagain.Ifyoutypethepasswordincorrectly,
thepasswordwillbeinstalled.

Todeleteapreviouslysetuserpassword,dothefollowing:

Note:Whenpromptedforapassword,youcantypeeitheryouruseroradministrator/supervisorpassword.

1.FromtheSetupUtilityprogrammenu,selectSetUserPasswordandpressEnter.Amessagewilldisplay
thatindicatesthepasswordhasbeendisabled.

2.Pressanykeytocontinue.

AdministratororSupervisorPassword

SettinganAdministratororSupervisorPassworddetersunauthorizedpersonsfromchangingconguration
settings.

AfteranAdministratororSupervisorPasswordisset,apasswordpromptisdisplayedeachtimeyoutryto
accesstheSetupUtilityprogram.Ifthewrongpasswordistyped,anerrormessageisdisplayed.Ifthe
wrongpasswordistypedthreetimes,youmustturnthecomputeroffandstartagain.

Ifboththeuserandadministrator/supervisorpasswordsareset,eitherpasswordcanbetyped.However,to
changeanycongurationsettings,youmustusetheadministrator/supervisorpassword.

Setting,changing,anddeletinganadministrator/supervisorpassword

Toset,change,ordeleteanadministrator/supervisorpassword,dothefollowing:

Note:Apasswordcanbeanycombinationofuptoeightcharacters(A-Z,a-z,and0-9).

1.StarttheSetupUtilityprogram(see“StartingtheSetupUtilityprogram”onpage41).

2.FromtheSetupUtilityprogrammenu,selectSetAdministratorPasswordorSetSupervisorPassword
andpressEnter.

3.Thepassworddialogboxwillbedisplayed.Typethenewpassword,andpressEnter.

4.Whenpromptedtoconrmthepassword,typethepasswordagain.Ifyoutypethepasswordcorrectly,
thepasswordwillbeinstalled.

Todeleteapreviouslysetadministrator/supervisorpassword,dothefollowing:

Note:Whenpromptedforapassword,youmusttypeyouradministrator/supervisorpassword.

1.FromtheSetupUtilityprogrammenu,selectSetAdministratorPasswordorSetSupervisorPassword
andpressEnter.Amessagewilldisplaythatindicatesthepasswordhasbeendisabled.

2.Pressanykeytocontinue.

Selectingastartupdevice

Ifthecomputerdoesnotstartup(boot)fromadevicesuchastheCD-ROM,diskette,orharddiskas
expected,useoneofthefollowingprocedurestoselectastartupdevice.

Selectingatemporarystartupdevice

Usethisproceduretostartupfromanybootdevice.

Note:NotallCDs,harddisks,anddiskettesarestartable(bootable).

1.Turnoffthecomputer.

2.PressandholdtheF12keythenturnonthecomputer.WhentheStartupDeviceMenu(BootMenu)
appears,releasetheF12key.

42HardwareMaintenanceManualLenovo3000JSeries

Note:IfyouareusingaUSBkeyboardandtheStartupDeviceMenudoesnotdisplayusingthismethod,

repeatedlypressandreleasetheF12keyratherthanleavingitpressedwhenturningonthecomputer.

3.SelectthedesiredstartupdevicefromtheStartupDeviceMenuandpressEntertobegin.

Note:SelectingastartupdevicefromtheStartupDevice(Boot)menudoesnotpermanentlychangethe
startupsequence.

Changingthestartupdevicesequence

Tovieworchangetheprimaryorautomaticpower-onstartupsequence,dothefollowing:

1.StarttheSetupUtilityprogram(see“StartingtheSetupUtilityprogram”onpage41).

2.SelectAdvancedBIOSfeatures.

3.SelectthesequenceofdevicesfortheFirstBootDevice,theSecondBootDevice,andtheThirdBoot
Device.

4.PressEsctoreturntotheSetupUtilityprogrammenu.

5.SelectSave&ExitSetup.

Ifyouhavechangedthesesettingsandwanttoreturntothedefaultsettings,press(N)whentheSaveand
Exitdialogboxisdisplayed.

ExitingfromtheSetupUtilityprogram

Whenyounishviewingorchangingsettings,pressEsctoreturntotheSetupUtilityprogrammenu(you
mighthavetopressEscseveraltimes).Ifyouwanttosavethenewsettings,selectSave&ExitSetup
beforeyouexit.Otherwise,yourchangeswillnotbesaved.

Chapter6.UsingtheSetupUtility43

44HardwareMaintenanceManualLenovo3000JSeries

Chapter7.Symptom-to-FRUIndex

TheSymptom-to-FRUindexlistserrorsymptomsandpossiblecauses.Themostlikelycauseislistedrst.
AlwaysbeginwithChapter4“GeneralCheckout”onpage33
decidewhichFRUstohaveavailablewhenservicingacomputer.Ifyouareunabletocorrecttheproblem
usingthisindex,goto“Undeterminedproblems”onpage67.

Notes:

•Ifyouhavebothanerrormessageandanincorrectaudioresponse,diagnosetheerrormessagerst.

•Ifyoucannotrunthediagnostictestsoryougetadiagnosticerrorcodewhenrunningatest,butdidreceivea
POSTerrormessage,diagnosethePOSTerrormessagerst.

•Ifyoudidnotreceiveanyerrormessage,lookforadescriptionofyourerrorsymptomsintherstpartofthisindex.

Harddiskdrivebooterror

Aharddiskdrivebooterror(errorcodes1962andI999030X)canhavethefollowingcauses.

ErrorFRU/Action

Thestart-updriveisnotinthebootsequencein
conguration.

Nooperatingsysteminstalledonthebootdrive.Installanoperatingsystemonthebootdrive.
Thebootsectoronthestart-updriveiscorrupted.

Thedriveisdefective.

.Thisindexcanalsobeusedtohelpyou

Checkthecongurationandensurethestart-updriveis
inthebootsequence.

Thedrivemustbeformatted,dothefollowing:

1.Attempttoback-upthedataonthefailingharddisk
drive.

2.Usingtheoperatingsystemsprograms,formatthe
harddiskdrive.

Replacetheharddiskdrive.

PowerSupplyProblems

Ifyoususpectapowerproblem,usethefollowingprocedures.

Check/VerifyFRU/Action

Checkthefollowingforproperinstallation.

•PowerCord

•On/OffSwitchconnector

•On/OffSwitchPowerSupplyconnector

•SystemBoardPowerSupplyconnectors

•Microprocessor(s)connection
Checkthepowercordforcontinuity.PowerCord
Checkthepower-onswitchforcontinuity.Power-onSwitch

©CopyrightLenovo2006,2010

Reseatconnectors

45

Diagnosticerrorcodes

Refertothefollowingdiagnosticerrorcodeswhenusingthediagnostictests.See“Runningtests”onpage
37forthespecictypeforinformationabouttheDiagnosticprograms.

Inthefollowingindex,Xcanrepresentanynumber.

DiagnosticErrorCodeFRU/Action
000-000-XXXBIOST estPassed
000-002-XXXBIOSTimeout1.Flashthesystem.See“Flashupdateprocedures”

000-024-XXXBIOSAddressingtestfailure1.Flashthesystem.See“Flashupdateprocedures”

000-025-XXXBIOSChecksumValueerror1.Flashthesystem.See“Flashupdateprocedures”

000-026-XXXFLASHdataerror1.Flashthesystem.See“Flashupdateprocedures”

000-027-XXXBIOSConguration/Setuperror1.RunSetup

000-034-XXXBIOSBufferAllocationfailure

000-035-XXXBIOSResetConditiondetected1.Flashthesystem.See“Flashupdateprocedures”

000-036-XXXBIOSRegistererror1.Flashthesystem.See“Flashupdateprocedures”

000-038-XXXBIOSExtensionfailure1.Flashthesystem.See“Flashupdateprocedures”

000-039-XXXBIOSDMIdataerror1.Flashthesystem.See“Flashupdateprocedures”

000-195-XXXBIOSTestabortedbyuser
000-196-XXXBIOStesthalt,errorthresholdexceeded

Noaction

onpage185

2.Systemboard

onpage185

2.Systemboard

onpage185

2.Systemboard

onpage185

2.Systemboard

2.Flashthesystem.See“Flashupdateprocedures”on
page185

3.Systemboard

1.Rebootthesystem

2.Flashthesystem.See“Flashupdateprocedures”on
page185

3.Runmemorytest

4.Systemboard

onpage185

2.Systemboard

onpage185

2.Systemboard

onpage185

2.Adaptercard

3.Systemboard

onpage185

2.Systemboard

InformationonlyRe-startthetest,ifnecessary

1.PressF3toreviewthelogle

2.Re-startthetesttoresetthelogle

46HardwareMaintenanceManualLenovo3000JSeries

DiagnosticErrorCodeFRU/Action
000-197-XXXBIOStestwarning

1.Makesurethecomponentthatiscalledout

isconnectedand/orenabled.SeeChapter6
“Diagnostics,TestandRecoveryInformation”on
page41

2.Re-runtest

3.Replacethecomponentthatiscalledoutinwarning
statement

4.Replacethecomponentundertest

000-198-XXXBIOStestaborted

1.Makesurethecomponentthatiscalledout

isconnectedand/orenabled.SeeChapter6
“Diagnostics,TestandRecoveryInformation”on
page41

2.Flashthesystemandretest.See“Flashupdate
procedures”onpage185

3.Goto“Undeterminedproblems”onpage67

000-199-XXXBIOStestfailed,causeunknown1.Goto“Undeterminedproblems”onpage67

2.Flashthesystemandre-test

3.Replacecomponentunderfunctiontest

000-250-XXXBIOSAPMfailure1.Flashthesystem.See“Flashupdateprocedures”

onpage185

2.Systemboard

000-270-XXXBIOSACPIfailure1.Flashthesystem.See“Flashupdateprocedures”

onpage185

2.Systemboard

001-000-XXXSystemTestPassed

Noaction

001-00X-XXXSystemErrorSystemboard
001-01X-XXXSystemErrorSystemboard
001-024-XXXSystemAddressingtestfailureSystemboard
001-025-XXXSystemChecksumValueerror1.Flashthesystem.See“Flashupdateprocedures”

onpage185

2.Systemboard

001-026-XXXSystemFLASHdataerror1.Flashthesystem.See“Flashupdateprocedures”

onpage185

2.Systemboard

001-027-XXXSystemConguration/Setuperror1.RunSetup

2.Flashthesystem.See“Flashupdateprocedures”on
page185

3.Systemboard

001-032-XXXSystemDeviceControllerfailureSystemboard
001-034-XXXSystemDeviceBufferAllocationfailure

1.Rebootthesystem

2.Flashthesystem.See“Flashupdateprocedures”on
page185

3.Runmemorytest

4.Systemboard

001-035-XXXSystemDeviceResetconditiondetectedSystemboard

Chapter7.Symptom-to-FRUIndex47

DiagnosticErrorCodeFRU/Action
001-036-XXXSystemRegistererrorSystemboard
001-038-XXXSystemExtensionfailure

001-039-XXXSystemDMIdatastructureerror1.Flashthesystem.See“Flashupdateprocedures”

001-040-XXXSystemIRQfailure1.Power-off/onsystemandre-test

001-041-XXXSystemDMAfailure1.Power-off/onsystemandre-test

001-195-XXXSystemTestabortedbyuser
001-196-XXXSystemtesthalt,errorthresholdexceeded

001-197-XXXSystemtestwarning

001-198-XXXSystemtestaborted

001-199-XXXSystemtestfailed,causeunknown1.Goto“Undeterminedproblems”onpage67

001-250-XXXSystemECCerrorSystemboard
001-254-XXX001-255-XXX001-256-XXX001-257-XXX

SystemDMAerror

001-260-XXX001-264-XXXSystemIRQerrorSystemboard
001-268-XXXSystemIRQ1failure1.DeviceonIRQ1

001-269-XXXSystemIRQ2failure1.DeviceonIRQ2

001-270-XXXSystemIRQ3failure1.DeviceonIRQ3

001-271-XXXSystemIRQ4failure1.DeviceonIRQ4

1.Adaptercard

2.Systemboard

onpage185

2.Systemboard

2.Systemboard

2.Systemboard
InformationonlyRe-startthetest,ifnecessary

1.PressF3toreviewthelogle

2.Re-startthetesttoresetthelogle

1.Makesurethecomponentthatiscalledout

isconnectedand/orenabled.SeeChapter6
“Diagnostics,TestandRecoveryInformation”on
page41

2.Re-runtest

3.Replacethecomponentthatiscalledoutinwarning
statement

4.Replacethecomponentundertest

1.Ifacomponentiscalledout,makesureitis

connectedand/orenabled.SeeChapter6
“Diagnostics,TestandRecoveryInformation”on
page41

2.Flashthesystemandretest.See“Flashupdate
procedures”onpage185

3.Goto“Undeterminedproblems”onpage67

2.Flashthesystemandre-test

3.Replacecomponentunderfunctiontest

Systemboard

2.Systemboard

2.Systemboard

2.Systemboard

2.Systemboard

48HardwareMaintenanceManualLenovo3000JSeries

DiagnosticErrorCodeFRU/Action
001-272-XXXSystemIRQ5failure1.DeviceonIRQ5

2.Systemboard

001-273-XXXSystemIRQ6(diskettedrive)failure1.DisketteCable

2.Diskettedrive

3.Systemboard

001-274-XXXSystemIRQ7failure1.DeviceonIRQ7

2.Systemboard

001-275-XXXSystemIRQ8failure1.DeviceonIRQ8

2.Systemboard

001-276-XXXSystemIRQ9failure1.DeviceonIRQ9

2.Systemboard

001-277-XXXSystemIRQ10failure1.DeviceonIRQ10

2.Systemboard

001-278-XXXSystemIRQ11failure1.DeviceonIRQ11

2.Systemboard

001-279-XXXSystemIRQ12failure1.DeviceonIRQ12

2.Systemboard

001-280-XXXSystemIRQ13failure1.DeviceonIRQ13

2.Systemboard

001-281-XXXSystemIRQ14(harddiskdrive)failure

1.Harddiskdrivecable

2.Harddiskdrive

3.Systemboard

001-282-XXXSystemIRQ15failure1.DeviceonIRQ15

2.Systemboard

001-286-XXX001-287-XXX001-288-XXXSystemTimer

Systemboard

failure
001-292-XXXSystemCMOSRAMerror1.RunSetupandre-test

2.Systemboard

001-293-XXXSystemCMOSBattery1.CMOSBattery

2.Systemboard

001-298-XXXSystemRTCdate/timeupdatefailure1.Flashthesystem.See“Flashupdateprocedures”

onpage185

2.Systemboard

001-299-XXXSystemRTCperiodicinterruptfailureSystemboard
001-300-XXXSystemRTCAlarmfailureSystemboard
001-301-XXXSystemRTCCenturybyteerror1.Flashthesystem.See“Flashupdateprocedures”

onpage185

2.Systemboard

005-000-XXXVideoT estPassedNoaction
005-00X-XXXVideoerror1.Videocard,ifinstalled

2.Systemboard

Chapter7.Symptom-to-FRUIndex49

DiagnosticErrorCodeFRU/Action
005-010-XXX005-011-XXX005-012-XXX005-013-XXX

VideoSignalfailure

005-016-XXXVideoSimplePatterntestfailure

005-024-XXXVideoAddressingtestfailure

005-025-XXXVideoChecksumValueerror

005-027-XXXVideoConguration/Setuperror1.RunSetup

005-031-XXXVideoDeviceCablefailure

005-032-XXXVideoDeviceControllerfailure

005-036-XXXVideoRegistererror1.Videocard,ifinstalled

005-038-XXXSystemBIOSextensionfailure

005-040-XXXVideoIRQfailure

005-195-XXXVideoTestabortedbyuser
005-196-XXXVideotesthalt,errorthresholdexceeded1.PressF3toreviewthelogle

005-197-XXXVideotestwarning1.Makesurethecomponentthatiscalledout

005-198-XXXVideotestaborted1.Ifacomponentiscalledout,makesureitis

1.Videocard,ifinstalled

2.Systemboard

1.VideoRam

2.Videocard,ifinstalled

3.Systemboard

1.Videocard,ifinstalled

2.Systemboard

1.Videocard,ifinstalled

2.Systemboard

2.Videodriversupdate

3.Videocard,ifinstalled

4.Systemboard

1.Videocable

2.Monitor

3.Videocard,ifinstalled

4.Systemboard

1.Videocard,ifinstalled

2.Systemboard

2.Systemboard

1.Videocard,ifinstalled

2.Systemboard

1.Videocard,ifinstalled

2.Systemboard

InformationonlyRe-startthetest,ifnecessary

2.Re-startthetesttoresetthelogle

isconnectedand/orenabled.SeeChapter6
“Diagnostics,TestandRecoveryInformation”on
page41

2.Re-runtest

3.Replacethecomponentcalledoutinwarning
statement

4.Replacethecomponentundertest

connectedand/orenabled.SeeChapter6
“Diagnostics,TestandRecoveryInformation”on
page41

2.Flashthesystemandre-test.See“Flashupdate
procedures”onpage185

3.Goto“Undeterminedproblems”onpage67

50HardwareMaintenanceManualLenovo3000JSeries

DiagnosticErrorCodeFRU/Action
005-199-XXXVideotestfailed,causeunknown

1.Goto“Undeterminedproblems”onpage67

2.Flashthesystemandre-test.See“Flashupdate
procedures”onpage185

3.Replacecomponentunderfunctiontest

005-2XX-XXX005-3XX-XXXVideosubsystemerror1.Videocard,ifinstalled

2.Systemboard

006-000-XXXDisketteinterfaceTestPassed
006-0XX-XXXDisketteinterfaceerror

Noaction

1.DiskettedriveCable

2.Diskettedrive

3.Systemboard

006-195-XXXDisketteinterfaceTestabortedbyuserInformationonlyRe-startthetest,ifnecessary
006-196-XXXDisketteinterfacetesthalt,errorthreshold

exceeded

006-197-XXXDisketteinterfacetestwarning

1.PressF3toreviewthelogle

2.Re-startthetesttoresetthelogle

1.Ifacomponentiscalledout,makesureitis

connectedand/orenabled

2.Re-runtest

3.Replacethecomponentthatiscalledoutinwarning
statement

4.Replacethecomponentundertest

006-198-XXXDisketteinterfacetestaborted

1.Ifacomponentiscalledout,makesureitis

connectedand/orenabled

2.Flashthesystemandre-test.See“Flashupdate
procedures”onpage185

3.Goto“Undeterminedproblems”onpage67

006-199-XXXDisketteinterfacetestfailed,cause
unknown

1.Goto“Undeterminedproblems”onpage67

2.Flashthesystemandre-test

3.Replacecomponentunderfunctiontest

006-25X-XXXDisketteinterfaceError

1.Diskettedrivecable

2.Diskettedrive

3.Systemboard

011-000-XXXSerialportInterfaceT estPassed
011-001-XXXSerialportPresence

Noaction

1.Removeexternalserialdevice,ifpresent

2.Runsetup,enableport

3.Systemboard

011-002-XXX011-003-XXXSerialportTimeout/Parity

Systemboard

error

011-013-XXX011-014-XXXSerialportControl

Systemboard

Signal/Loopbacktestfailure
011-015-XXXSerialportExternalLoopbackfailure

1.Wrapplug

2.Systemboard

Chapter7.Symptom-to-FRUIndex51

DiagnosticErrorCodeFRU/Action
011-027-XXXSerialportConguration/Setuperror1.RunSetup,enableport

2.Flashthesystem.See“Flashupdateprocedures”on
page185

3.Systemboard

011-03X-XXX011-04X-XXXSerialportfailureSystemboard
011-195-XXXSerialportTestabortedbyuser
011-196-XXXSerialporttesthalt,errorthreshold

exceeded

011-197-XXXSerialporttestwarning

011-198-XXXSerialporttestaborted

011-199-XXXSerialporttestfailed,causeunknown1.Goto“Undeterminedproblems”onpage67

011-2XX-XXXSerialportsignalfailure

014-000-XXXParallelportInterfaceTestPassed
014-001-XXXParallelportPresence1.Removeexternalparalleldevice,ifpresent

014-002-XXX014-003-XXXParallelportTimeout/Parity

error
014-013-XXX014-014-XXXParallelportControl

Signal/Loopbacktestfailure

014-015-XXXParallelportExternalLoopbackfailure

014-027-XXXParallelportConguration/Setuperror1.RunSetup,enableport

014-03X-XXX014-04X-XXXParallelportfailure
014-195-XXXParallelportTestabortedbyuser

InformationonlyRe-startthetest,ifnecessary

1.PressF3toreviewthelogle

2.Re-startthetesttoresetthelogle

1.Makesurethecomponentthatiscalledout

isconnectedand/orenabled.SeeChapter6
“Diagnostics,TestandRecoveryInformation”on
page41

2.Re-runtest

3.Replacethecomponentthatiscalledoutinwarning
statement

4.Replacethecomponentundertest

1.Ifacomponentiscalledout,makesureitis

connectedand/orenabled.SeeChapter6
“Diagnostics,TestandRecoveryInformation”on
page41

2.Flashthesystemandre-test.See“Flashupdate
procedures”onpage185

3.Goto“Undeterminedproblems”onpage67

2.Flashthesystemandre-test.See“Flashupdate
procedures”onpage185

3.Replacecomponentunderfunctiontest

1.Externalserialdevice

2.Systemboard

Noaction

2.Runsetup,enableport

3.Systemboard

Systemboard

Systemboard

1.Wrapplug

2.Systemboard

2.Flashthesystem.See“Flashupdateprocedures”on
page185

3.Systemboard

Systemboard
InformationonlyRe-startthetest,ifnecessary

52HardwareMaintenanceManualLenovo3000JSeries

DiagnosticErrorCodeFRU/Action
014-196-XXXParallelporttesthalt,errorthreshold

exceeded

1.PressF3toreviewthelogle

2.Re-startthetesttoresetthelogle

014-197-XXXParallelporttestwarning1.Makesurethecomponentthatiscalledout

isconnectedand/orenabled.SeeChapter6
“Diagnostics,TestandRecoveryInformation”on
page41

2.Re-runtest

3.Replacethecomponentthatiscalledoutinwarning
statement

4.Replacethecomponentundertest

014-198-XXXParallelporttestaborted1.Ifacomponentiscalledout,makesureitis

connectedand/orenabled

2.Flashthesystemandre-test.See“Flashupdate
procedures”onpage185

3.Goto“Undeterminedproblems”onpage67

014-199-XXXParallelporttestfailed,causeunknown

1.Goto“Undeterminedproblems”onpage67

2.Flashthesystemandre-test.See“Flashupdate
procedures”onpage185

3.Replacecomponentunderfunctiontest

014-2XX-XXX014-3XX-XXXParallelportfailure

1.Externalparalleldevice

2.Systemboard

015-000-XXXUSBportInterfaceT estPassed

Noaction

015-001-XXXUSBportPresence1.RemoveUSBdevice(s)andre-test

2.Systemboard

015-002-XXXUSBportTimeout1.RemoveUSBdevice(s)andre-test

2.Systemboard

015-015-XXXUSBportExternalLoopbackfailure1.RemoveUSBdevice(s)andre-test

2.Systemboard

015-027-XXXUSBportConguration/Setuperror1.Flashthesystem.See“Flashupdateprocedures”

onpage185

2.Systemboard

015-032-XXXUSBportDeviceControllerfailureSystemboard
015-034-XXXUSBportbufferallocationfailure

1.Rebootthesystem

2.Flashthesystemandre-test.See“Flashupdate
procedures”onpage185

3.Runmemorytest

4.Systemboard

015-035-XXXUSBportResetconditiondetected1.RemoveUSBdevice(s)andre-test

2.Systemboard

015-036-XXXUSBportRegistererrorSystemboard
015-040-XXXUSBportIRQfailure

1.Runsetupandcheckforconicts

2.Flashthesystem.See“Flashupdateprocedures”on
page185

3.Systemboard

Chapter7.Symptom-to-FRUIndex53

DiagnosticErrorCodeFRU/Action
015-195-XXXUSBportT estabortedbyuser
015-196-XXXUSBporttesthalt,errorthresholdexceeded

015-197-XXXUSBporttestwarning

015-198-XXXUSBporttestaborted

015-199-XXXUSBporttestfailed,causeunknown1.Goto“Undeterminedproblems”onpage67

018-000-XXXPCICardTestPassed
018-0XX-XXXPCICardFailure

018-195-XXXPCICardTestabortedbyuser1.PCIcard

018-196-XXXPCICardtesthalt,errorthresholdexceeded

018-197-XXXPCICardtestwarning

018-198-XXXPCICardtestaborted

InformationonlyRe-startthetest,ifnecessary

1.PressF3toreviewthelogle

2.Re-startthetesttoresetthelogle

1.Makesurethecomponentthatiscalledout

isconnectedand/orenabled.SeeChapter6
“Diagnostics,TestandRecoveryInformation”on
page41

2.Re-runtest

3.Replacethecomponentthatiscalledoutinwarning
statement

4.Replacethecomponentundertest

1.Ifacomponentiscalledout,makesureitis

connectedand/orenabled.SeeChapter6
“Diagnostics,TestandRecoveryInformation”on
page41

2.Flashthesystemandre-test.See“Flashupdate
procedures”onpage185

3.Goto“Undeterminedproblems”onpage67

2.Flashthesystemandre-test.See“Flashupdate
procedures”onpage185

3.Replacecomponentunderfunctiontest

Noaction

1.Risercard,ifinstalled

2.Systemboard

2.InformationonlyRe-startthetest,ifnecessary

1.PressF3toreviewthelogle

2.Re-startthetesttoresetthelogle

1.Makesurethecomponentthatiscalledout

isconnectedand/orenabled.SeeChapter6
“Diagnostics,TestandRecoveryInformation”on
page41

2.Re-runtest

3.Replacethecomponentthatiscalledoutinwarning
statement

4.Replacethecomponentundertest

1.Ifacomponentiscalledout,makesureitis

connectedand/orenabled.SeeChapter6
“Diagnostics,TestandRecoveryInformation”on
page41

2.Flashthesystemandre-test.See“Flashupdate
procedures”onpage185

3.Goto“Undeterminedproblems”onpage67

54HardwareMaintenanceManualLenovo3000JSeries

DiagnosticErrorCodeFRU/Action
018-199-XXXPCICardtestfailed,causeunknown1.Goto“Undeterminedproblems”onpage67

2.Flashthesystemandre-test.See“Flashupdate
procedures”onpage185

3.Replacecomponentunderfunctiontest

018-250-XXXPCICardServiceserror1.PCIcard

2.Risercard,ifinstalled

3.Systemboard

020-000-XXXPCIInterfaceT estPassed

Noaction

020-0XX-XXXPCIInterfaceerror1.PCIcard

2.Risercard,ifinstalled

3.Systemboard

020-195-XXXPCITestabortedbyuser
020-196-XXXPCItesthalt,errorthresholdexceeded

InformationonlyRe-startthetest,ifnecessary

1.PressF3toreviewthelogle

2.Re-startthetesttoresetthelogle

020-197-XXXPCItestwarning

1.Makesurethecomponentthatiscalledout

isconnectedand/orenabled.SeeChapter6
“Diagnostics,TestandRecoveryInformation”on
page41

2.Re-runtest

3.Replacethecomponentthatiscalledoutinwarning
statement

4.Replacethecomponentundertest

020-198-XXXPCItestaborted

1.Ifacomponentiscalledout,makesureitis

connectedand/orenabled.SeeChapter6
“Diagnostics,TestandRecoveryInformation”on
page41

2.Flashthesystemandre-test.See“Flashupdate
procedures”onpage185

3.Goto“Undeterminedproblems”onpage67

020-199-XXXPCItestfailed,causeunknown1.Goto“Undeterminedproblems”onpage67

2.Flashthesystemandre-test.See“Flashupdate
procedures”onpage185

3.Replacecomponentunderfunctiontest

020-262-XXXPCIsystemerror1.PCIcard

2.Risercard,ifinstalled

3.Systemboard

025-000-XXXIDEinterfaceTestPassed
025-00X-XXX025-01X-XXXIDEinterfacefailure

Noaction

1.IDEsignalcable

2.Checkpowersupplyvoltages

3.ReseatIDEsignalcable

4.IDEdevice

5.Systemboard

Chapter7.Symptom-to-FRUIndex55

DiagnosticErrorCodeFRU/Action
025-027-XXXIDEinterfaceConguration/Setuperror

025-02X-XXX025-03X-XXX025-04X-XXXIDEInterface

failure

025-195-XXXIDEinterfaceTestabortedbyuserInformationonlyRe-startthetest,ifnecessary
025-196-XXXIDEinterfacetesthalt,errorthreshold

exceeded

025-197-XXXIDEinterfacetestwarning

025-198-XXXIDEinterfacetestaborted

025-199-XXXIDEinterfacetestfailed,causeunknown

030-000-XXXSCSIinterfaceTestPassed
030-00X-XXX030-01X-XXXSCSIinterfacefailure1.SCSIsignalcable

030-027-XXXSCSIinterfaceConguration/Setuperror1.SCSIsignalcable

1.IDEsignalcable

2.Flashthesystem.See“Flashupdateprocedures”on
page185

3.ReseatIDEsignalcable

4.IDEdevice

5.Systemboard

1.IDEsignalcable

2.Checkpowersupply

3.ReseatIDEsignalcable

4.IDEdevice

5.Systemboard

1.PressF3toreviewthelogle

2.Re-startthetesttoresetthelogle

1.Makesurethecomponentthatiscalledout

isconnectedand/orenabled.SeeChapter6
“Diagnostics,TestandRecoveryInformation”on
page41

2.Re-runtest

3.Replacethecomponentthatiscalledoutinwarning
statement

4.Replacethecomponentundertest

1.Ifacomponentiscalledout,makesureitis

connectedand/orenabled.SeeChapter6
“Diagnostics,TestandRecoveryInformation”on
page41

2.Flashthesystemandre-test.See“Flashupdate
procedures”onpage185

3.Goto“Undeterminedproblems”onpage67

1.Goto“Undeterminedproblems”onpage67

2.Flashthesystemandre-test.See“Flashupdate
procedures”onpage185

3.Replacecomponentunderfunctiontest

Noaction

2.Checkpowersupply

3.SCSIdevice

4.SCSIadaptercard,ifinstalled

5.Systemboard

2.Flashthesystem.See“Flashupdateprocedures”on
page185

3.SCSIdevice

4.SCSIadaptercard,ifinstalled

5.Systemboard

56HardwareMaintenanceManualLenovo3000JSeries

DiagnosticErrorCodeFRU/Action
030-03X-XXX030-04X-XXXSCSIinterfaceerror1.SCSIsignalcable

2.Checkpowersupply

3.SCSIdevice

4.SCSIadaptercard,ifinstalled

5.Systemboard

030-195-XXXSCSIinterfaceTestabortedbyuser
030-196-XXXSCSIinterfacetesthalt,errorthreshold

exceeded

030-197-XXXSCSIinterfacetestwarning

InformationonlyRe-startthetest,ifnecessary

1.PressF3toreviewthelogle

2.Re-startthetesttoresetthelogle

1.Makesurethecomponentthatiscalledout

isconnectedand/orenabled.SeeChapter6
“Diagnostics,TestandRecoveryInformation”on
page41

2.Re-runtest

3.Replacethecomponentthatiscalledoutinwarning
statement

4.Replacethecomponentundertest

030-198-XXXSCSIinterfacetestaborted

1.Ifacomponentiscalledout,makesureitis

connectedand/orenabled.SeeChapter6
“Diagnostics,TestandRecoveryInformation”on
page41

2.Flashthesystemandre-test.See“Flashupdate
procedures”onpage185

3.Goto“Undeterminedproblems”onpage67

030-199-XXXSCSIinterfacetestfailed,causeunknown1.Goto“Undeterminedproblems”onpage67

2.Flashthesystemandre-test.See“Flashupdate
procedures”onpage185

3.Replacecomponentunderfunctiontest

035-000-XXXRAIDinterfaceTestPassed
035-0XX-XXXRAIDinterfaceFailure

Noaction

1.RAIDsignalcable

2.RAIDdevice

3.RAIDadaptercard,ifinstalled

4.Systemboard

035-195-XXXRAIDinterfaceTestabortedbyuserInformationonlyRe-startthetest,ifnecessary
035-196-XXXRAIDinterfacetesthalt,errorthreshold

exceeded

035-197-XXXRAIDinterfacetestwarning

1.PressF3toreviewthelogle

2.Re-startthetesttoresetthelogle

1.Makesurethecomponentthatiscalledout

isconnectedand/orenabled.SeeChapter6
“Diagnostics,TestandRecoveryInformation”on
page41

2.Re-runtest

3.Replacethecomponentthatiscalledoutinwarning
statement

4.Replacethecomponentundertest

Chapter7.Symptom-to-FRUIndex57

DiagnosticErrorCodeFRU/Action
035-198-XXXRAIDinterfacetestaborted

035-199-XXXRAIDinterfacetestfailed,causeunknown

071-000-XXXAudioportInterfaceTestPassed
071-00X-XXX071-01X-XXX071-02X-XXXAudioport

error

071-03X-XXXAudioportfailure

071-04X-XXXAudioportfailure

071-195-XXXAudioportTestabortedbyuser
071-196-XXXAudioporttesthalt,errorthreshold

exceeded

071-197-XXXAudioporttestwarning1.Makesurethecomponentthatiscalledout

071-198-XXXAudioporttestaborted1.Ifacomponentiscalledout,makesureitis

071-199-XXXAudioporttestfailed,causeunknown

1.Ifacomponentiscalledout,makesureitis

connectedand/orenabled.SeeChapter6
“Diagnostics,TestandRecoveryInformation”on
page41

2.Flashthesystemandre-test.See“Flashupdate
procedures”onpage185

3.Goto“Undeterminedproblems”onpage67

1.See“Undeterminedproblems”onpage67

2.Flashthesystemandre-test.See“Flashupdate
procedures”onpage185

3.Replacecomponentunderfunctiontest

Noaction

1.RunSetup

2.Flashthesystem.See“Flashupdateprocedures”on
page185

3.Systemboard

1.Speakers

2.Microphone

3.Audiocard,ifinstalled

4.Systemboard

1.RunSetup

2.Audiocard,ifinstalled

3.Systemboard

InformationonlyRe-startthetest,ifnecessary

1.PressF3toreviewthelogle

2.Re-startthetesttoresetthelogle

isconnectedand/orenabled.SeeChapter6
“Diagnostics,TestandRecoveryInformation”on
page41

2.Re-runtest

3.Replacethecomponentthatiscalledoutinwarning
statement

4.Replacethecomponentundertest

connectedand/orenabled.SeeChapter6
“Diagnostics,TestandRecoveryInformation”on
page41

2.Flashthesystemandre-test.See“Flashupdate
procedures”onpage185

3.Goto“Undeterminedproblems”onpage67

1.See“Undeterminedproblems”onpage67

2.Flashthesystemandre-test.See“Flashupdate
procedures”onpage185

3.Replacecomponentunderfunctiontest

58HardwareMaintenanceManualLenovo3000JSeries

DiagnosticErrorCodeFRU/Action
071-25X-XXXAudioportfailure

1.Speakers

2.Audiocard,ifinstalled

3.Systemboard

080-000-XXXGamePortinterfaceTestPassed
080-XXX-XXXGamePortinterfaceError

Noaction

1.Removethegameportdeviceandre-testthe

system

080-195-XXXGamePortinterfaceTestabortedbyuser
080-196-XXXGamePortinterfacetesthalt,error

thresholdexceeded

080-197-XXXGamePortinterfacetestwarning

InformationonlyRe-startthetest,ifnecessary

1.PressF3toreviewthelogle

2.Re-startthetesttoresetthelogle

1.Makesurethecomponentthatiscalledout

isconnectedand/orenabled.SeeChapter6
“Diagnostics,TestandRecoveryInformation”on
page41

2.Re-runtest

3.Replacethecomponentthatiscalledoutinwarning
statement

4.Replacethecomponentundertest

080-198-XXXGamePortinterfacetestaborted

1.Ifacomponentiscalledout,makesureitis

connectedand/orenabled.SeeChapter6
“Diagnostics,TestandRecoveryInformation”on
page41

2.Flashthesystemandre-test.See“Flashupdate
procedures”onpage185

3.Goto“Undeterminedproblems”onpage67

080-199-XXXGamePortinterfacetestfailed,cause
unknown

1.See“Undeterminedproblems”onpage67

2.Flashthesystemandre-test.See“Flashupdate
procedures”onpage185

3.Replacecomponentunderfunctiontest

086-000-XXXMousePortinterfaceTestPassed
086-001-XXXMousePortinterfacePresence

Noaction

1.Mouse

2.Systemboard

086-032-XXXMousePortinterfaceDevicecontroller
failure

086-035-XXXMousePortinterfaceReset

1.Mouse

2.Systemboard

1.Mouse

2.Systemboard

086-040-XXXMousePortinterfaceIRQfailure1.RunSetup

2.Mouse

3.Systemboard

086-195-XXXMousePortinterfaceTestabortedbyuserInformationonlyRe-startthetest,ifnecessary
086-196-XXXMousePortinterfacetesthalt,error

thresholdexceeded

1.PressF3toreviewthelogle

2.Re-startthetesttoresetthelogle

Chapter7.Symptom-to-FRUIndex59

DiagnosticErrorCodeFRU/Action
086-197-XXXMousePortinterfacetestwarning

086-198-XXXMousePortinterfacetestaborted

086-199-XXXMousePortinterfacetestfailed,cause

unknown

089-000-XXXMicroprocessorTestPassedNoaction
089-XXX-XXXMicroprocessorfailure

089-195-XXXMicroprocessorTestabortedbyuser
089-196-XXXMicroprocessortesthalt,errorthreshold

exceeded

089-197-XXXMicroprocessortestwarning1.Makesurethecomponentthatiscalledout

089-198-XXXMicroprocessortestaborted

089-199-XXXMicroprocessortestfailed,causeunknown

170-000-XXXVoltageSensor(s)TestPassed
170-0XX-XXXVoltageSensor(s)failure

170-195-XXXVoltageSensor(s)Testabortedbyuser

1.Makesurethecomponentthatiscalledout

isconnectedand/orenabled.SeeChapter6
“Diagnostics,TestandRecoveryInformation”on
page41

2.Re-runtest

3.Replacethecomponentthatiscalledoutinwarning
statement

4.Replacethecomponentundertest

1.Ifacomponentiscalledout,makesureitis

connectedand/orenabled.SeeChapter6
“Diagnostics,TestandRecoveryInformation”on
page41

2.Flashthesystemandre-test.See“Flashupdate
procedures”onpage185

3.Goto“Undeterminedproblems”onpage67

1.See“Undeterminedproblems”onpage67

2.Flashthesystemandre-test.See“Flashupdate
procedures”onpage185

3.Replacecomponentunderfunctiontest

1.Microprocessor(s)

2.Systemboard

InformationonlyRe-startthetest,ifnecessary

1.PressF3toreviewthelogle

2.Re-startthetesttoresetthelogle

isconnectedand/orenabled.SeeChapter6
“Diagnostics,TestandRecoveryInformation”on
page41

2.Re-runtest

3.Replacethecomponentthatiscalledoutinwarning
statement

4.Replacethecomponentundertest

1.Flashthesystem.See“Flashupdateprocedures”

onpage185

2.Goto“Undeterminedproblems”onpage67

1.See“Undeterminedproblems”onpage67

2.Flashthesystemandre-test.See“Flashupdate
procedures”onpage185

3.Replacecomponentunderfunctiontest

Noaction

1.Flashsystem

2.Systemboard

InformationonlyRe-startthetest,ifnecessary

60HardwareMaintenanceManualLenovo3000JSeries

DiagnosticErrorCodeFRU/Action
170-196-XXXVoltageSensor(s)testhalt,errorthreshold

exceeded

170-197-XXXVoltageSensor(s)testwarning

170-198-XXXVoltageSensor(s)testaborted

170-199-XXXVoltageSensor(s)testfailed,cause

unknown

170-250-XXX170-251-XXXVoltageSensor(s)Voltage
limiterror

170-254-XXXVoltageSensor(s)VoltageRegulator
Moduleerror

175-000-XXXThermalSensor(s)TestPassed
175-0XX-XXXThermalSensor(s)failure

175-195-XXXThermalSensor(s)Testabortedbyuser
175-196-XXXThermalSensor(s)testhalt,errorthreshold

exceeded

175-197-XXXThermalSensor(s)testwarning

175-198-XXXThermalSensor(s)testaborted

1.PressF3toreviewthelogle

2.Re-startthetesttoresetthelogle

1.Makesurethecomponentthatiscalledout

isconnectedand/orenabled.SeeChapter6
“Diagnostics,TestandRecoveryInformation”on
page41

2.Re-runtest

3.Replacethecomponentthatiscalledoutinwarning
statement

4.Replacethecomponentundertest

1.Ifacomponentiscalledout,makesureitis

connectedand/orenabled.SeeChapter6
“Diagnostics,TestandRecoveryInformation”on
page41

2.Flashthesystemandre-test.See“Flashupdate
procedures”onpage185

3.Goto“Undeterminedproblems”onpage67

1.See“Undeterminedproblems”onpage67

2.Flashthesystemandre-test.See“Flashupdate
procedures”onpage185

3.Replacecomponentunderfunctiontest

1.Powersupply

2.Systemboard

1.VoltageRegulatorModule(VRM)

2.Microprocessor

3.Systemboard

Noaction

1.Flashsystem

2.Systemboard

InformationonlyRe-startthetest,ifnecessary

1.PressF3toreviewthelogle

2.Re-startthetesttoresetthelogle

1.Makesurethecomponentthatiscalledout

isconnectedand/orenabled.SeeChapter6
“Diagnostics,TestandRecoveryInformation”on
page41

2.Re-runtest

3.Replacethecomponentthatiscalledoutinwarning
statement

4.Replacethecomponentundertest

1.Ifacomponentiscalledout,makesureitis

connectedand/orenabled

2.Flashthesystemandre-test.See“Flashupdate
procedures”onpage185

3.Goto“Undeterminedproblems”onpage67

Chapter7.Symptom-to-FRUIndex61

DiagnosticErrorCodeFRU/Action
175-199-XXXThermalSensor(s)testfailed,cause

unknown

175-250-XXX175-251-XXXThermalSensor(s)limiterror1.Checkfans

185-000-XXXAssetSecurityT estPassed
185-XXX-XXXAssetSecurityfailure

185-278-XXXAssetSecurityChassisIntrusion1.AssureAssetSecurityEnabled

201-000-XXXSystemMemoryTestPassed
201-XXX-XXXSystemMemoryerror

202-000-XXXSystemCacheTestPassed
202-XXX-XXXSystemCacheerror1.Cache,ifremovable

206-000-XXXDisketteDriveTestPassedNoaction
206-XXX-XXXDisketteDriveerror

215-000-XXXCD-ROMDriveT estPassed
215-XXX-XXXCD-ROMDriveerror1.CD-ROMDriveCable

217-000-XXXHardDiskDriveT estPassedNoaction
217-25X-XXX217-26X-XXXHardDiskDrive(IDE)error1.HardDiskDriveCable

1.See“Undeterminedproblems”onpage67

2.Flashthesystemandre-test.See“Flashupdate
procedures”onpage185

3.Replacecomponentunderfunctiontest

2.CheckPowersupplyvoltages

3.Microprocessor

4.Systemboard

Noaction

1.Flashsystem

2.Systemboard

2.C2CoverSwitch

3.Systemboard

Noaction

1.Replacethememorymodulecalledoutbythetest

2.Systemboard

Noaction

2.Systemboard

3.Microprocessor

1.DisketteDriveCable

2.Checkpowersupplyvoltages

3.Diskettedrive

4.Systemboard

Noaction

2.Checkpowersupplyvoltages

3.CD-ROMdrive

4.Systemboard

2.Checkpowersupplyvoltages

3.Reseattheharddiskdrivecable

4.HardDiskdrive(IDE)

5.Systemboard

62HardwareMaintenanceManualLenovo3000JSeries

DiagnosticErrorCodeFRU/Action
217-28X-XXX217-29X-XXXHardDiskDrive(SCSI)error1.HardDiskDriveCable

2.Checkpowersupplyvoltages

3.Reseattheharddiskdrivecable

4.HardDiskdrive(SCSI)

5.SCSIadaptercard

6.Systemboard

220-000-XXXHi-CapacityCartridgeDriveTestPassed
220-XXX-XXXHi-CapacityCartridgeDriveerror1.RemovetheHi-CapacityCartridgeDriveand

301-XXX-XXXKeyboarderror1.Keyboard

301-000-XXXKeyboardTestPassedNoaction
302-000-XXXMouseT estPassedNoaction
302-XXX-XXXMouseerror1.Mouse

303-000-XXXJoystickT estPassedNoaction
303-XXX-XXXJoystickerrorRemovetheJoystickandre-testthesystem
305-000-XXXMonitorDDCT estPassed
305-250-XXXMonitorDDCselftestfailure1.RunSetuptoenableDDC

415-000-XXXModemTestPassedNoaction
415-XXX-XXXModemerrorRemovetheModemandre-testthesystem

Noaction

re-testthesystem

2.Checkandtestmouse

3.Systemboard

2.CheckandtestKeyboard

3.Systemboard

Noaction

2.Cable

3.Monitor

4.Videocard

5.Systemboard

Beepsymptoms

Beepsymptomsaretonesoraseriesoftonesseparatedbypauses(intervalswithoutsound)duringPOST.

Thefollowingtabledescribesbeepsymptoms.

BeepSymptomFRU/Action
2shortbeepsCMOSsettingerror

Performthefollowingactionsinorder.

1.StarttheSetupUtilityprogramandpressF10to
Saveandexit.SeeChapter6“Diagnostics,T estand
RecoveryInformation”onpage41

2.StarttheSetupUtilityprogramandpressF7toload
defaultsandthenpressF10toSaveandexit.

3.PerformaBootblockrecovery.See“Recoveringfrom
aPOST/BIOSupdatefailure”onpage186.

Chapter7.Symptom-to-FRUIndex63

.

BeepSymptomFRU/Action
1longand2shortbeepsMonitororvideoadaptercard

error

1longand3shortbeepsKeyboarderror

1longand9shortbeepsBIOSROMerror

ContinuoslongbeepsDRAMmemoryerror

Performthefollowingactionsinorder.

1.Makesurethemonitorisproperlyconnectedtothe
computer.

2.Replacethevideoadaptercard(ifpresent).

3.Replacethesystemboard.

Performthefollowingactionsinorder.

1.Makesurethekeyboardisproperlyconnectedtothe
keyboardconnector.

2.Replacethekeyboard.

3.Replacethesystemboard.

Performthefollowingactionsinorder.

1.StarttheSetupUtilityprogramandpressF7to
loaddefaultsandthenpressF10toSaveandexit.
SeeChapter6“Diagnostics,TestandRecovery
Information”onpage41.

2.PerformaBootblockrecovery.See“Recoveringfrom
aPOST/BIOSupdatefailure”onpage186

3.Replacethesystemboard.

Performthefollowingactionsinorder.

1.Makesurethememorymodule(s)areproperlyseated
intheconnector(s).

2.Replacethememorymodule(s).

3.Replacethesystemboard.

.

POSTerrorcodes

Eachtimeyoupower-onthesystem,itperformsaseriesofteststhatchecktheoperationofthesystem
andsomeoptions.ThisseriesoftestsiscalledthePower-OnSelf-T est,orPOST.POSTdoesthefollowing
operations.

•Checkssomebasicsystem-boardoperations

•Checksthememoryoperation

•Startsthevideooperation

•Veriesthatthebootdriveisworking

IfthePOSTdetectsaproblem,anerrormessageappearsonthescreen.Asingleproblemcancauseseveral
errormessagestoappear.Whenyoucorrectthecauseofthersterrormessage,theothererrormessages
probablywillnotappearonthescreenthenexttimeyouturnonthesystem.

POSTErrorMessageDescription/Action

CMOSbatteryfailedTheCMOSbatteryisnolongerfunctional.

Replacethebattery.

CMOSchecksumerror-defaultsloadedChecksumofCMOSisincorrect.

Thecomputerloadsthedefaultcongurationsettings.
ThiserrormightindicatethatCMOShasbecomecorrupt
duetoaweakCMOSbattery.

64HardwareMaintenanceManualLenovo3000JSeries

POSTErrorMessageDescription/Action

CPUatnnnn
PressEsctoskipmemorytest

HARDDISKINSTALLFAILURECannotndorinitializetheharddiskdrivecontrolleror

Keyboarderrorornokeyboardpresent

MemoryT est:

Memorytestfail

PressTABtoshowPOSTscreen

Error:Non-SystemdiskordiskerrorReplaceandpress
anykeywhenready

nnnnistherunningspeedofthemicroprocessor.
PressingEscskipsthefullmemorytest

thedrive.

Makesuretheharddiskdriveiscorrectlyinstalled.

Ifnoharddiskdrivesareinstalled,makesurethehard
diskdriveselectioninSetupissettoNONE.

Cannotinitializethekeyboard.

Makesurethekeyboardisproperlyconnectedtothe
computerandthatnokeysareheldpressedduringPOST.

Topurposelycongurethecomputerwithoutakeyboard,
settheerrorhaltconditioninSetuptoHALTONALL,BUT
KEYBOARD.TheBIOSthenignoresthemissingkeyboard
duringPOST.

Thismessagedisplaysduringafullmemorytest,counting
downthememoryareasbeingtested.

IfPOSTdetectsanerrorduringmemorytesting,additional
informationappears.Thisinformationgivesspecics
aboutthetypeandlocationofthememoryerror.

PressingtheTABkeypermitstheusertotogglebetween
thedefaultPOSTdisplayscreenandacustomPOST
displayscreen.

TheBIOSwasunabletondasuitablebootdevice.

Makesurethebootdriveisproperlyconnectedtothe
computer.

Makesureyouhavebootablemedia.

Miscellaneouserrormessages

Message/SymptomFRU/Action

ChangingdisplaycolorsDisplay/Monitor
Computerwillnotpower-off.See“Harddiskdriveboot

error”onpage45

ComputerwillnotRPLfromserver

.

1.PowerSwitch

2.SystemBoard

3.Risercard,ifinstalled

1.Ensurethatnetworkisinstartupsequenceasrst

deviceorrstdeviceafterdiskette

2.EnsurethatnetworkadapterisenabledforRPL

3.Networkadapter(Advisenetworkadministratorofnew
MACaddress)

Chapter7.Symptom-to-FRUIndex65

Message/SymptomFRU/Action
Computerwillnotperforma®WakeonLAN(ifapplicable)1.Checkpowersupplyandsignalcableconnections

tonetworkadapter

2.Ensurethattheoperatingsystemsettingsaresetto
enableWakeonLAN

3.EnsureWakeonLANfeatureisenabledin
Setup/Conguration(see“StartingtheSetupUtility
program”onpage41

4.EnsurenetworkadministratorisusingcorrectMAC
address

5.EnsurenointerruptorI/Oaddressconicts

6.Networkadapter(advisenetworkadministratorofnew
MACaddress)

Deadcomputer.See“Harddiskdrivebooterror”onpage

45.

Diskettedrivein-uselightremainsonordoesnotlight
whendriveisactive.

Flashingcursorwithanotherwiseblankdisplay.

IncorrectmemorysizeduringPOST

"InsertaDiskette"iconappearswithaknown-good
diagnosticsdisketteintherst3.5-inchdiskettedrive.

Intensityorcolorvariesfromlefttorightofcharacters
andcolorbars

Nopowerorfannotrunning
Non-systemdiskordiskerror-typemessagewitha

known-gooddiagnosticdiskette.

Otherdisplaysymptomsnotlistedabove(includingblank
orillegibledisplay)

Power-onindicatororharddiskdrivein-uselightnoton,
butcomputerworkscorrectly

Printerproblems1.Printer

1.PowerSupply

2.SystemBoard

1.DisketteDrive

2.SystemBoard

3.DisketteDriveCable

1.SystemBoard

2.PrimaryHardDiskDrive

3.HardDiskDriveCable

1.RuntheMemorytests

2.MemoryModule

3.SystemBoard

1.SystemBoard

2.DisketteDriveCable

3.NetworkAdapter

1.Display

2.Videoadapter(ifpresent)

3.SystemBoard

1.See“Harddiskdrivebooterror”onpage45.

1.DisketteDrive

2.SystemBoard

3.DisketteDriveCable

1.Display

2.SystemBoard

1.Powerswitch/LEDassembly

2.SystemBoard

2.SystemBoard

)

66HardwareMaintenanceManualLenovo3000JSeries

Message/SymptomFRU/Action

Programloadsfromtheharddiskwithaknown-good
diagnosticsdisketteintherst3.5-inchdiskettedrive

RPLcomputercannotaccessprogramsfromitsownhard
disk.

RPLcomputerdoesnotRPLfromserver

Serialorparallelportdevicefailure(systemboardport)1.ExternalDeviceSelf-TestOK?

Serialorparallelportdevicefailure(adapterport)1.ExternalDeviceSelf-TestOK?

Someorallkeysonthekeyboarddonotwork

1.RunSetupandcheckStartupsequence.

2.DisketteDrive

3.DisketteDriveCable

4.SystemBoard

5.PowerSupply

1.IfnetworkadministratorisusingLCCMHybrid

RPL,checkstartupsequence:

a.Firstdevice-network
b.Seconddevice-harddisk

2.Harddiskdrive

1.Checkstartupsequence

2.CheckthenetworkadapterLEDstatus

2.ExternalDevice

3.Cable

4.SystemBoard

2.ExternalDevice

3.Cable

4.AlternateAdapter

5.SystemBoard

1.Keyboard

2.KeyboardCable

3.SystemBoard

Undeterminedproblems

IfthiscomputerhasaparallelATAharddiskdrive,makesurethattheharddiskdriveisjumperedasa
masterandtheopticaldriveisjumperedasaslave.

1.Power-offthecomputer.

2.Removeordisconnectthefollowingcomponents(ifinstalled)oneatatime.
a.Externaldevices(modem,printer,ormouse)
b.Anyadapters
c.Memorymodules
d.Extendedvideomemory
e.ExternalCache
f.ExternalCacheRAM
g.Harddiskdrive
h.Diskettedrive

3.Power-onthecomputertore-testthesystem.

4.Repeatsteps1through3untilyoundthefailingdeviceoradapter.

Ifalldevicesandadaptershavebeenremoved,andtheproblemcontinues,replacethesystemboard.

Chapter7.Symptom-to-FRUIndex67

68HardwareMaintenanceManualLenovo3000JSeries

Chapter8.ReplacingFRUs(Types7387,7388,7389,7393, 7394,and7395)

Important

BeforeyoureplaceanyFRU,readChapter2“Safetyinformation”onpage3.Theseprecautionsand
guidelineswillhelpyouworksafely.

FRUreplacementsaretobedonebytrainedservicetechniciansonly.

ThischapterdoesnotcontainaremoveandreplaceprocedureforallFRUs.OnlythemajorFRUsare
documented.

Note:Thecomputermightlookslightlydifferentthantheillustrationsinthischapter.

Rearconnectors

Thefollowingillustrationshowsthelocationsoftheconnectorsontherearofthecomputer.

1

2

3

4

5

6

©CopyrightLenovo2006,2010

Powerconnector
Voltageselectionswitch(some

models)
Mouseconnector
Keyboardconnector
Serialconnector
Parallelconnector

9

10

11

12

13

14

Ethernetconnector
USBconnectors

Microphoneconnector
Audiolineoutconnector
Audiolineinconnector

PCIExpressx1orPCIExpressx16adapterconnector(some
models)

69

7

8

VGAmonitorconnector

USBconnectors

15

16

PCIExpressx1orPCIExpressx16adapterconnector(some
models)

PCIadapterconnectors

Removingthecovers

Important

ReadChapter2“Safetyinformation”onpage3and“Handlingelectrostaticdischarge-sensitivedevices”on
page5

SomeFRUreplacementsrequiretheremovalofonlytheleft-sidecover.Othersrequireremovalofboth
theleft-sideandtheright-sidecovers.

1.Shutdowntheoperatingsystem,removeanymedia(DVDs,CDs,ortapes)fromthedrives,andturnoff

2.Unplugallpowercordsfromelectricaloutlets.

3.Disconnectallcablesattachedtothecomputer.Thisincludespowercords,input/output(I/O)cables,

4.Removethetwothumbscrewsattherearoftheleft-sidecoverandslidethecovertothereartoremove.

beforeopeningthecover.

allattacheddevices.

andanyothercablesthatareconnectedtothecomputer.

5.Ifnecessary,removetheright-sidecoverinthesamemanner.

Locations

ThefollowingillustrationwillhelpyoulocatethemajorFRUsinthecomputer.

70HardwareMaintenanceManualLenovo3000JSeries

1

2

3

4

5

Heatsinkandfan
Microprocessor
Memorymodules

Opticaldrive
Diskettedrive

6

7

8

9

10

Frontpanelcard
Harddiskdrive
Systemboard
Systemfan
Powersupply

Identifyingpartsonthesystemboard

Therearedifferentsystemboardsdependingonthemachinetype.

Chapter8.ReplacingFRUs(T ypes7387,7388,7389,7393,7394,and7395)71

MachineTypes7387,7388,and7389

1

Microprocessorfanconnector

2

Microprocessorandheatsink

3

Memoryconnector1

4

Memoryconnector2

5

ClearCMOS/Recoveryjumper

6

Powersupplyconnector

7

Diskettedriveconnector

8

IDEconnector1

9

IDEconnector2

11

Frontpanel(powerswitch/LED)connector

12

SATAIDEconnectors(2)

13

FrontUSBconnectors(2)

14

Serial(COM2connector)

15

PCIadapterconnectors

16

Frontaudioconnector

17

PCIExpressx16graphicsadapterconnector

18

PCIExpressx1graphicsadapterconnector

19

Systemfanconnector

72HardwareMaintenanceManualLenovo3000JSeries

10

CMOSbattery

MachineTypes7393,7394,and7395

20

12Vpowerconnector

1

Microprocessorandheatsink

2

Microprocessorfanconnector

3

Memoryconnector1

4

Memoryconnector2

5

Powerconnector

6

Diskettedriveconnector

7

IDEconnector

8

SATAIDEconnectors(2)

9

Frontpanel(powerswitch/LED)

11

FrontUSBconnectors(2)

12

Serial(COM2)connector

13

Frontaudioconnectors

14

PCIadapterconnectors(2)

15

PCIExpressx1graphicsadapterconnector

16

CMOSbattery

17

PCIExpressx16graphicsadapterconnector

18

Systemfanconnector

19

12Vpowerconnector

connector

10

ClearCMOS/Recoveryjumper

Removingandreplacingthefrontbezel

ThefrontbezelmustberemovedtoreplacesomeFRUs.

1.Removeboththeleft-sideandright-sidecovers.See“Removingthecovers”onpage70.

2.Disconnectthecableforthepowerswitch/LEDassemblyfromthesystemboard.See“Identifyingparts
onthesystemboard”onpage71

3.Removethescrewsthatsecurethebezel.Therearetwooneachside.

fortheconnectorlocation.

Chapter8.ReplacingFRUs(T ypes7387,7388,7389,7393,7394,and7395)73

4.Therearethreeplastictabsoneachsideofthebezel.Whileapplyingpressureonthetopofthebezel,
releaseeachtabstartingwiththetabsatthetop.

Note:Thepowerswitch/LEDassemblycableisconnectedinsidethebezel.Becarefultonotdamage
thecableandconnectorswhenremovingthebezelfromthechassis.

5.Whenthetabsareallreleased,removethebezelfromthechassis.Toreplacethebezel:

6.Routethepowerswitch/LEDcablethroughtheholeinthechassisandtothesystemboard.

7.Alignthetabsinthechassisandsnapitintoposition.Installthetwoscrewsoneachsidetosecure
thebezel.

8.Reconnectthepowerswitch/LEDcabletothesystemboard.

Replacingamemorymodule

1.Removetheleft-sidecover.See“Removingthecovers”onpage70.

2.Locatethememoryconnectors.See“Identifyingpartsonthesystemboard”onpage71.

3.Opentheretainingclipsandremovethefailingmemorymodule.

74HardwareMaintenanceManualLenovo3000JSeries

4.Makesurethenotch1onthenewmemorymoduleisalignedcorrectlywiththeconnectorkey2on
thesocket.Insertthememorymodulestraightdownintotheconnectoruntilitsnapsintopositionand
theretainingclipsareclosed.

5.Goto“CompletingtheFRUreplacement”onpage92.

ReplacingaPCIadapter

1.Removetheleft-sidecover.See“Removingthecovers”onpage70.

2.Removethescrewsecuringtheadapterbeingreplaced.

3.PulltheadapterstraightoutofthePCIconnector.

4.Removethenewadapterfromitsstatic-protectivepackage.

5.InstallthenewadapterintotheappropriatePCIconnector.

6.Installthescrewtosecurethenewadapter.

7.Goto“CompletingtheFRUreplacement”onpage92.

Chapter8.ReplacingFRUs(T ypes7387,7388,7389,7393,7394,and7395)75

ReplacingtheCMOSbattery

IftheCMOSbatteryfails,thedate,time,andcongurationinformation(includingpasswords)arelost.An
errormessageisdisplayedwhenyouturnonthecomputer.

1.Referto“Safetynotices(multi-lingualtranslations)”onpage6forinformationaboutreplacingand
disposingofthebattery.

2.Turnoffthecomputerandallattacheddevices.

3.Removetheleft-sidecover.See“Removingthecovers”onpage70.

4.Locatethebattery.See“Identifyingpartsonthesystemboard”onpage71.

5.Ifnecessary,removeanyadaptersthatimpedeaccesstothebattery.See“ReplacingaPCIadapter”on
page75formoreinformation.

6.Removetheoldbattery.

7.Installthenewbattery.

8.Replaceanyadaptersthatwereremovedtogainaccesstothebattery.See“ReplacingaPCIadapter”
onpage75forinstructionsforreplacingadapters.

Note:Whenthecomputeristurnedonforthersttimeafterbatteryreplacement,anerrormessage
mightbedisplayed.Thisisnormalafterreplacingthebattery.

9.Goto“CompletingtheFRUreplacement”onpage92.

Replacingthepowersupply

Attention

Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabelattached.
Therearenoservicablepartsinsidethesecomponents.

1.Removetheleft-sidecover.See“Removingthecovers”onpage70.

2.Disconnectallpowersupplycablesfromthedrives.

76HardwareMaintenanceManualLenovo3000JSeries

3.Disconnectallpowersupplycablesfromthesystemboard.See“Identifyingpartsonthesystemboard”
onpage71.

4.Attherearofthechassis,removethefourscrewsthatsecurethepowersupply.

5.Liftthepowersupplyoutofthechassis.

6.Installthenewpowersupplyandinsertthefourscrewsthatholdthepowersupplyinplace.

7.Reconnectallpowersupplycablestothesystemboardandthedrives.See“Identifyingpartsonthe
systemboard”onpage71

8.Goto“CompletingtheFRUreplacement”onpage92.

.Makesurethecablesarecorrectlyrouted.

Replacingthesystemboard(Types7393,7394,and7395)

Note:Whenreplacingthesystemboardanewretentionmoduleforthemicroprocessorheatsinkisrequired.

Makesureyouhaveanewretentionmodulebeforebeginningthisprocedure.

1.Removebothsidecovers.See“Removingthecovers”onpage70.

2.Laythecomputerontherightsidetomakethesystemboardaccessible.

3.RemoveanyadaptercardsinstalledinthePCIconnectors.See“ReplacingaPCIadapter”onpage75.

4.Carefullytakenoteofthelocationofallcableconnectionsonthesystemboardanddisconnectall
cables.See“Identifyingpartsonthesystemboard”onpage71.

5.Removethescrewsthatsecurethesystemboardtothechassis.

6.Liftthesystemboardoutofthechassis.

7.Removethememorymodulesfromthefailingsystemboardandinstalltheminthesamelocationon
thenewsystemboard.

8.Removethefourscrews1securingtheheatsinkandfanassemblytothesystemboard.

Chapter8.ReplacingFRUs(T ypes7387,7388,7389,7393,7394,and7395)77

9.Lifttheheatsinkandfanassemblyoffthefailingsystemboard.Laytheheatsinkonitssidesothatthe
thermalgreasedoesnotcomeincontactwithanything.

10.Liftthesmallhandle3andopentheretainer1.

11.Liftthemicroprocessor2straightupandoutofthesystemboardsocket.

78HardwareMaintenanceManualLenovo3000JSeries

Notes:

a.Yourmicroprocessorandsocketmightlookdifferentthantheoneillustrated.
b.Notetheorientationofthenotchesonthemicroprocessor.Thisisimportantwhenreinstallingthe

microprocessoronthenewsystemboard.Thisisimportantwhenreinstallingthemicroprocessor
onthenewsystemboard.

c.Donotdropanythingontothemicroprocessorsocketwhileitisexposed.Thesocketpinsmustbe

keptascleanaspossible.

12.Onthenewsystemboard,releasetheleversecuringthemicroprocessorretainerandthenpivotthe
retaineruntilitisfullyopen.

Note:Therewillbeablackplasticcoveronthemicroprocessorretainertoprotectthesocketonthenew
systemboard.Removetheblackplasticcoverandplaceitonthemicroprocessorsocketofthefailing
systemboardwhenyoucompletethisprocedure.

13.Holdingthemicroprocessorwithyourngers,positionthemicroprocessorsothatthenotchesonthe
microprocessorarealignedwiththetabsinthemicroprocessorsocketonthenewsystemboard.

Important

Toavoiddamagingthemicroprocessorcontacts,donottiltthemicroprocessorwheninstallingitinto
thesocket.

14.Lowerthemicroprocessorstraightdownintothesystemboardsocketofthenewsystemboard.

15.Lowerthemicroprocessorretainer.

16.Locktheretainerwiththesmallhandletosecurethemicroprocessorinthesocket.

17.Thenewretentionbrackethasplasticone-wayringsonthepoststhatinsertintotherearofthenew
systemboard.Installthenewretentionbracketbyaligningthepostsonthemodulewiththeholesinthe
systemboardandpushingthepoststhroughtheholesuntiltheretentionbracketissecure.

18.Installtheheatsinkandfanassemblyonthenewsystemboard.

Chapter8.ReplacingFRUs(T ypes7387,7388,7389,7393,7394,and7395)79

19.Installthenewsystemboardintothechassisandalignthescrewholeswiththoseinthechassis.Insert
andtightenthescrewsthatsecurethesystemboard.

20.Connectallthecablestothesystemboard.See“Identifyingpartsonthesystemboard”onpage71.

21.Goto“CompletingtheFRUreplacement”onpage92.

Replacingthesystemboard(Types7387,7388,and7389)

1.Removeonlytheleft-sidecover.See“Removingthecovers”onpage70.

2.Laythecomputerontherightsidetomakethesystemboardaccessible.

3.RemoveanyadaptercardsinstalledinthePCIconnectors.See“ReplacingaPCIadapter”onpage75.

4.Carefullytakenoteofthelocationofallcableconnectionsonthesystemboardanddisconnectall
cables.See“Identifyingpartsonthesystemboard”onpage71.

5.Removethescrewsthatsecurethesystemboardtothechassis.

6.Liftthesystemboardoutofthechassis.

7.Removetheretentionmodulefromtherearofthefailingsystemboard.

8.Removethememorymodulesfromthefailingsystemboardandinstalltheminthesamelocationon
thenewsystemboard.

9.Rotatehandle1toreleasetheheatsinkclampandthendisengagetheclampfromtheheatsinkandfan
assembly.

10.Lifttheheatsinkandfanassemblyoffthefailingsystemboard.Laytheheatsinkonitssidesothatthe
thermalgreasedoesnotcomeincontactwithanything.

11.Liftthesmallhandle1.

80HardwareMaintenanceManualLenovo3000JSeries

12.Liftthemicroprocessor2straightupandoutofthesocket.

Notes:

a.Yourmicroprocessorandsocketmightlookdifferentthantheoneillustrated.
b.Notetheorientationofthemicroprocessorinthesocket.Lookforthesmalltriangleononecornerof

themicroprocessor.Thisisimportantwhenreinstallingthemicroprocessoronthenewsystemboard.

c.Donotdropanythingontothemicroprocessorsocketwhileitisexposed.Thesocketpinsmustbe

keptascleanaspossible.

13.Holdingthemicroprocessorwithyourngers,positionthemicroprocessorsothatthesmalltriangle1is
alignedwiththecorrespondingtriangleonthesocket.

Chapter8.ReplacingFRUs(T ypes7387,7388,7389,7393,7394,and7395)81

14.Lowerthemicroprocessorstraightdownintothesocket.

15.Lowerandlatchthehandletosecurethemicroprocessorinthesocket.

16.Installtheretentionmodulethatwasremovedfromtherearofthefailingsystemboardonthenew
systemboard.

17.Installtheheatsinkandfanassemblyonthesystemboard.

18.Installthenewsystemboardintothechassisandalignthescrewholeswiththoseinthechassis.Insert
andtightenthescrewsthatsecurethesystemboard.

19.Connectallthecablestothesystemboard.See“Identifyingpartsonthesystemboard”onpage71.

20.Goto“CompletingtheFRUreplacement”onpage92.

Replacingthemicroprocessor(Types7393,7394,and7395)

Note:Athermalgreasesyringeisrequiredtocompletethemicroprocessorinstallation.Makesurethegrease

syringeisavailablebeforebeginningtheprocedure.TheFRUnumberforthethermalgreaseis91P8835.

1.Removetheleft-sidecover.See“Removingthecovers”onpage70.

2.Laythecomputerontherightsidetomakethesystemboardandmicroprocessoraccessible.

3.Disconnecttheheatsinkandfanassemblycablefromthesystemboard.See“Identifyingpartsonthe
systemboard”onpage71.

4.Removethefour1screwssecuringtheheatsinkandfanassemblytothesystemboard.Noticethat
thereisaretentionbracketonthebacksideofthesystemboard.

82HardwareMaintenanceManualLenovo3000JSeries

5.Lifttheheatsinkandfanassemblyoffthefailingsystemboard.Laytheheatsinkonitssidesothatthe
thermalgreasedoesnottouchanything.

6.Liftthesmallhandle3andopentheretainer1.

Important

Touchonlythesidesofthemicroprocessor.Donottouchthegoldcontactsonthebottom.

7.Liftthemicroprocessor2straightupandoutofthesocket.

Chapter8.ReplacingFRUs(T ypes7387,7388,7389,7393,7394,and7395)83

Notes:

a.Notetheorientationofthenotches1onthemicroprocessor.Thisisimportantwhenreinstalling

themicroprocessoronthenewsystemboard.

b.Donotdropanythingontothemicroprocessorsocketwhileitisexposed.Thesocketpinsmustbe

keptascleanaspossible.

8.Holdingthemicroprocessorwithyourngers,removetheprotectivecover2thatprotectsthegold
contactsonthenewmicroprocessor1.

9.Makesurethatthemicroprocessorretainerisfullyopen.

10.Lowerthemicroprocessorstraightdownintothesocket.

84HardwareMaintenanceManualLenovo3000JSeries

11.Locktheretainerwiththesmallhandletosecurethemicroprocessorinthesocket.

12.Usethethermalgreasesyringetoplacevedropsofgreaseonthetopofthemicroprocessor.Eachdrop
ofgreaseshouldbe0.03ml(3tickmarksonthegreasesyringe).

13.Installtheheatsinkandfanassemblyonthesystemboard.

14.Connecttheheatsinkandfanassemblycabletothesystemboard.See“Identifyingpartsonthe
systemboard”onpage71.

15.Goto“CompletingtheFRUreplacement”onpage92.

Replacingthemicroprocessor(Types7387,7388,and7389)

1.Removetheleft-sidecover.See“Removingthecovers”onpage70.

2.Laythecomputerontherightsidetomakethesystemboardandmicroprocessoraccessible.

3.Disconnecttheheatsinkandfanassemblycablefromthesystemboard.See“Identifyingpartsonthe
systemboard”onpage71.

4.Rotatehandle1toreleasetheheatsinkclampandthendisengagetheclampfromtheplasticretention
bracket.

Chapter8.ReplacingFRUs(T ypes7387,7388,7389,7393,7394,and7395)85

5.Lifttheheatsinkandfanassemblyoffthefailingsystemboard.Laytheheatsinkonitssidesothatthe
thermalgreasedoesnottouchanything.

6.Liftthesmallhandle1.

7.Liftthemicroprocessor2straightupandoutofthesocket.

86HardwareMaintenanceManualLenovo3000JSeries

Notes:

a.Yourmicroprocessorandsocketmightlookdifferentthantheoneillustrated.
b.Notetheorientationofthemicroprocessorinthesocket.Lookforthesmalltriangleononecornerof

themicroprocessor.Thisisimportantwhenreinstallingthemicroprocessoronthenewsystemboard.

c.Donotdropanythingontothemicroprocessorsocketwhileitisexposed.Thesocketpinsmustbe

keptascleanaspossible.

8.Makesurethatthemicroprocessorretainerisfullyopen.

9.Holdingthemicroprocessorwithyourngers,removetheprotectivecover2thatprotectsthegold
contactsonthenewmicroprocessor

1.

10.Holdingthemicroprocessorwithyourngers,positionthemicroprocessorsothatthetriangle1is
alignedwiththecorrespondingtriangleonthesocket.

11.Lowerthemicroprocessorstraightdownintothesocket.

Chapter8.ReplacingFRUs(T ypes7387,7388,7389,7393,7394,and7395)87

Note:Installtheblackprotectivecoverthatwasremovedfromthenewmicroprocessorontothe
defectivemicroprocessoraftertheinstallationiscomplete.

12.Lowerthesmallhandletosecurethemicroprocessorinthesocket.

13.Usethethermalgreasesyringetoplacevedropsofgreaseonthetopofthemicroprocessor.Eachdrop
ofgreaseshouldbe0.03ml(3tickmarksonthegreasesyringe).

14.Installtheheatsinkandfanassemblyonthesystemboard.

15.Connecttheheatsinkandfanassemblycabletothesystemboard.See“Identifyingpartsonthe
systemboard”onpage71

16.Goto“CompletingtheFRUreplacement”onpage92.

.

Replacingtheprimaryharddiskdrive

Important

Whenyouinstallanewharddiskdrive,youalsoneedasetofProductRecoverydiscs.ThesetofProduct
Recoverydiscswillenablethecontentsoftheharddisktoberestoredtothesamestateaswhenthe

computerwasoriginallyshippedfromthefactory.Formoreinformationonrecoveringfactory-installed
software,referto“Recoveringsoftware”intheUserGuide.

1.Removetheleft-sideandright-sidecovers.See“Removingthecovers”onpage70.

2.Disconnectthesignalandpowercablesfromtherearoftheharddiskdrive.

3.Removethetwoscrewsthatsecurethedriveoneachside.

88HardwareMaintenanceManualLenovo3000JSeries

4.Slidethedrivetowardtherearofthechassisuntilitcanberemoved.

5.Ifthedriveyouarereplacinghasjumpersontherear,makesurethejumpersonthenewdriveareinthe
sameexactpositionasthedrivebeingreplaced.

6.Slidethenewdriveintothebayuntilthescrewsholesoneachsidearealignedandinstalltwoscrewsin
eachsideofthedrive.

7.Reconnectthesignalandpowercablestotherearoftheharddiskdrive.

8.Goto“CompletingtheFRUreplacement”onpage92.

Replacinganopticaldrive

1.Removetheleft-sideandright-sidecovers.See“Removingthecovers”onpage70.

2.Disconnectthepowercableandsignalcablefromtheopticaldrive.

3.Removethetwoscrewsthatsecurethedriveoneachside.

Chapter8.ReplacingFRUs(T ypes7387,7388,7389,7393,7394,and7395)89

4.Slidethedrivebeingreplacedoutthefrontofthecomputer.

5.Ifthedriveyouarereplacinghasjumpersontherear,makesurethejumpersonthenewdriveareinthe
sameexactpositionasthedrivebeingreplaced.

6.Slidethenewdriveintothebayuntilthescrewsholesoneachsidearealignedandinstalltwoscrewsin
eachsideofthedrive.

7.Reconnectthepowercableandsignalcabletothenewopticaldrive.

8.Goto“CompletingtheFRUreplacement”onpage92.

Replacingthediskettedrive

1.Removetheleft-sideandright-sidecovers.See“Removingthecovers”onpage70.

2.Disconnectthesignalandpowercablesfromtherearoftheharddiskdrive.

Note:Y ouwillprobablyhavetodisconnectcablesthatareconnectedtothesystemboardandother
drivestoallowthediskettedrivetoberemovedfrominsidethechassis.

3.Removethetwoscrewsthatsecurethedriveoneachside.

90HardwareMaintenanceManualLenovo3000JSeries

4.Slidethedrivetowardtherearofthechassisuntilitcanberemoved.

5.Slidethenewdriveintothebayuntilthescrewsholesoneachsidearealignedandinstalltwoscrewsin
eachsideofthedrive.

6.Reconnectallsignalandpowercablesthatweredisconnected.See“Identifyingpartsonthesystem
board”onpage71

7.Goto“CompletingtheFRUreplacement”onpage92.

.

Replacingthepowerswitch/LEDassembly

1.Disconnectthepowerswitch/LEDassemblycablefromthesystemboard.See“Identifyingpartsonthe
systemboard”onpage71.

2.Removethefrontbezel.See“Removingandreplacingthefrontbezel”onpage73.

3.Removethepowerswitch/LEDassemblybydisconnectingitfromtheinsideofthebezel.

4.Installthenewpowerswitch/LEDassemblyintothebezel.

5.Routethecableforthenewpowerswitch/LEDassemblythroughtheholeinthechassisandtothe
systemboard.

6.Reinstallthebezel.See“Removingandreplacingthefrontbezel”onpage73.

7.Reconnectthepowerswitch/LEDcabletothesystemboard.

8.Goto“CompletingtheFRUreplacement”onpage92.

Replacingthefrontpanelcardassembly

1.Removetheleft-sideandright-sidecovers.See“Removingthecovers”onpage70.

2.Removethefrontbezel.See“Removingandreplacingthefrontbezel”onpage73.

3.DisconnectthefrontUSBcableandthefrontaudiocablefromthesystemboard.See“Identifying
partsonthesystemboard”onpage71.

4.Removethescrewonthefrontofthechassisthatsecuresthefrontpanelassembly.

Chapter8.ReplacingFRUs(T ypes7387,7388,7389,7393,7394,and7395)91

5.RoutethenewfrontpanelcablethroughthefrontofthechassisandInstallthescrewsecuresthe
frontpanelassembly.

6.Reinstallthebezel.See“Removingandreplacingthefrontbezel”onpage73.

7.ConnectthefrontUSBcableandthefrontaudiocabletothesystemboard.See“Identifyingpartsonthe
systemboard”onpage71.

8.Goto“CompletingtheFRUreplacement”onpage92.

CompletingtheFRUreplacement

AfterreplacingFRUs,youneedtoinstallanyremovedparts,replacethecover,andreconnectanycables,
includingtelephonelinesandpowercords.Also,dependingontheFRUthatisreplaced,youmightneedto
conrmtheupdatedinformationintheSetupUtilityprogram.

Note:Whenthepowercordisrstpluggedin,thecomputermightappeartoturnonforafewsecondsand
thenturnoff.Thisisanormalsequencetoenablethecomputertoinitialize.

1.Ensurethatallcomponentshavebeenreassembledcorrectlyandthatnotoolsorloosescrewsare
leftinsidethecomputer.

2.Replacethecoversthatwereremovedandsecurethemwiththethumbscrews.

3.Reconnecttheexternalcablesandpowercordstothecomputer.See“Rearconnectors”onpage69.

4.Ifyouhavereplacedthesystemboard,youmustupdate(ash)theBIOS.See“Flashupdateprocedures”
onpage185

5.SomeFRUreplacementsrequirethecongurationtobeupdated.SeeChapter6“Diagnostics,Test
andRecoveryInformation”onpage41.

.

92HardwareMaintenanceManualLenovo3000JSeries

Chapter9.ReplacingFRUs(Types7390,7391,7392,7396, 7397,and7398)

Important

BeforeyoureplaceanyFRU,readChapter2“Safetyinformation”onpage3.Theseprecautionsand
guidelineswillhelpyouworksafely.

FRUreplacementsaretobedonebytrainedservicetechniciansonly.

ThischapterdoesnotcontainaremoveandreplaceprocedureforallFRUs.OnlythemajorFRUsare
documented.

Note:Thecomputermightlookslightlydifferentthantheillustrationsinthischapter.

Rearconnectors

Thefollowingillustrationshowsthelocationsoftheconnectorsontherearofthecomputer.

1

Standardmouseconnector

2

Parallelconnector

3

Ethernetconnector

4

Audiolineinconnector

5

Powercordconnector

6

Voltageselectionswitch(somemodels)

©CopyrightLenovo2006,2010

9

10

11

12

13

14

PCIExpressx1adapterorExpressx16graphics
adapterconnector(somemodels)

Audiolineoutconnector
Microphoneconnector
USBconnectors
USBconnectors
VGAmonitorconnector

93

7

PCIadapterconnectors

8

PCIExpressx1adapterorExpressx16
graphicsadapterconnector(somemodels)

15

16

Serialconnector
Standardkeyboardconnector

Removingthecover

Important

ReadChapter2“Safetyinformation”onpage3and“Handlingelectrostaticdischarge-sensitivedevices”on
page5

Toremovethecomputercover:

1.Removeanymedia(diskettes,CDs,ortapes)fromthedrives,shutdowntheoperatingsystem,and

2.Unplugallpowercordsfromelectricaloutlets.

3.Disconnectallcablesattachedtothecomputer.Thisincludespowercords,input/output(I/O)cables,

4.Removeanylockingdevicessuchasapadlockthatsecurethecover.

5.Removethetwoscrewsattherearofthecomputercoverandslidethecovertotherear.

beforeopeningthecover.

turnoffallattacheddevices.

andanyothercablesthatareconnectedtothecomputer.

Locations

ThefollowingillustrationwillhelpyoulocatethemajorFRUsinthecomputer.

94HardwareMaintenanceManualLenovo3000JSeries