Lenovo ideacentre AIO 910-27ISH Hardware Maintenance Manual [en, ar, bg, cs, da, de, el, es, et, fi, fr, he, hr, hu, it, ja, ko, nb, nl, pl, pt, ro, ru, sk, sl, sr, sv, th, tr, uk, zh]

ideacentreAll-In-One910 HardwareMaintenanceManual
MachineTypes:F0C2[AIO910-27ISH/EnergyStar]
ideacentreAll-In-One910Hardware MaintenanceManual
MachineTypes:F0C2[AIO910-27ISH/EnergyStar]
FirstEdition(March2016)31
©CopyrightLenovo2016.
Contents
Chapter1.Aboutthismanual.....1
ImportantSafetyInformation.........1
Chapter2.Safetyinformation.....3
Generalsafety...............3
Electricalsafety..............3
Safetyinspectionguide...........5
Handlingelectrostaticdischarge-sensitive
devices.................5
Groundingrequirements...........6
Safetynotices...............6
Chapter3.Generalinformation....9
Specifications...............9
Chapter4.GeneralCheckout.....11
Chapter5.UsingtheSetupUtility...13
StartingtheLenovoBIOSSetupUtilityprogram.13
Viewingandchangingsettings........13
Usingpasswords..............13
Enablingordisablingadevice........15
Selectingastartupdevice..........16
ExitingtheLenovoBIOSSetupUtilityprogram..17
Chapter6.Symptom-to-FRUIndex..19
Harddiskdrivebooterror..........19
PowerSupplyProblems...........19
POSTerrorcodes.............20
Undeterminedproblems...........20
Chapter7.Locatingconnectors,
controlsandcomponents......21
Chapter8.Replacinghardware....27
Generalinformation.............27
Replacingthekeyboardandmouse......28
Replacingtheadapter............28
Replacingtheharddiskdrive.........29
Removingtherearcover...........30
Removingthesubwooferspeakers.......31
Removingthespeakerssystem........32
ReplacingtheWi-Ficard...........33
Replacingthescalarboard..........34
Replacingthecamerawithbracket.......35
Replacingthepowerswitchboard.......36
Replacingthemicrophone..........37
Removingthebasecover..........38
Removingthehingefromthestandbasecover..40
Replacingthememorymodule........40
Replacingthesolidstatedisk.........41
Replacingtheheat-sink...........42
Replacingthesystemfan..........43
ReplacingtheCPU.............44
Replacingthemotherboard..........46
Chapter9.FRUlists..........49
Chapter10.Generalinformation...53
AdditionalServiceInformation........53
©CopyrightLenovo2016
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ivideacentreAll-In-One910HardwareMaintenanceManual

Chapter1.Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforLenovoAll-In-One300computerslistedonthe cover.ItisintendedonlyfortrainedservicerswhoarefamiliarwithLenovocomputerproducts.
BeforeservicingaLenovoproduct,besuretoreadtheSafetyInformation.
ThedescriptionoftheTV-tunercardinthismanualappliesonlytocomputerswithaTV-tunercardinstalled. ItdoesnotapplytocomputerswithoutaTV-tunercard.

ImportantSafetyInformation

BesuretoreadallCAUTIONandDANGERsectionsinthismanualbeforefollowinganyoftheinstructions.
VeuillezliretouteslesconsignesdetypeDANGERetA TTENTIONduprésentdocumentavantd’exécuter lesinstructions.
LesenSieunbedingtalleHinweisevomTyp“ACHTUNG”oder“VORSICHT”indieserDokumentation,bevor SieirgendwelcheVorgängedurchführen
LeggereleistruzioniintrodottedaA TTENZIONEePERICOLOpresentinelmanualeprimadieseguireuna qualsiasidelleistruzioni
Certifique-sedelertodasasinstruçõesdecuidadoeperigonestemanualantesdeexecutarqualquer umadasinstruções
Esimportantequeleatodaslasdeclaracionesdeprecauciónydepeligrodeestemanualantesdeseguir lasinstrucciones.
©CopyrightLenovo2016
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2ideacentreAll-In-One910HardwareMaintenanceManual

Chapter2.Safetyinformation

Thischaptercontainsthesafetyinformationthatyouneedtobefamiliarwithbeforeservicingacomputer.

Generalsafety

Followtheserulestoensuregeneralsafety:
•Keeptheareasaroundthecomputerclearandcleanduringandaftermaintenance.
•Whenliftinganyheavyobject:
1.Ensureyoucanstandsafelywithoutslipping.
2.Distributetheweightoftheobjectequallyacrossbothfeet.
3.Liftslowly.Nevermovesuddenlyortwistwhenyouattempttolift.
4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe musclesinyourback.
Donotattempttoliftanyobjectsthatweighmorethan16kg(35lb)orobjectsthatyouthinkare tooheavyforyou.
•Donotperformanyactionthatwouldcreateahazardforthecustomer,orwouldmakethecomputer unsafe.
•Beforeyoustartthecomputer,ensurethatotherservicerepresentativesandcustomerpersonnelarenot inapositionthatwouldcreateahazardforthem.
•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicingthe computer.
•Keepyourtoolcaseawayfromareasthatpeoplemaywalkthroughtoensureno-onetripsoverit.
•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Ensurethatyoursleeves arefastenedorrolledupaboveyourelbows.Ifyourhairislong,tieorfastenitback.
•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanon-conductiveclip, approximately8centimeters(3inches)fromtheend.
•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing. Remember:Metalobjectsaregoodelectricalconductors.
•Wearsafetyglasseswhenyouare:hammering,drillingsoldering,cuttingwire,attachingsprings,using solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.
•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice thatiswornordefective.
•Reattachallcoverscorrectlybeforereturningthecomputertothecustomer.

Electricalsafety

CAUTION: Electricalcurrentfrompower,telephone,andcommunicationcablescanbehazardous.Toavoid personalinjuryorequipmentdamage,disconnectanyattachedpowercords,telecommunication cables,networkcables,andmodemcablesbeforeyouopenthecomputercovers,unlessinstructed otherwiseintheinstallationandconfigurationprocedures.
©CopyrightLenovo2016
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Observethefollowingruleswhenworkingonelectricalequipment.
Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoft materialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.Manycustomershaverubber floormatsneartheirequipmentthatcontainsmallconductivefiberstodecreaseelectrostaticdischarge.
•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.
•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.
•Disconnectallpowerbefore:
–Performingamechanicalinspection
–Workingnearpowersupplies
–RemovingorinstallingFieldReplaceableUnits(FRUs)
•Beforeyoustarttoworkonthecomputer,unplugthepowercord.Ifyoucannotunplugit,askthe customertopower-offtheelectricaloutletthatsuppliespowertothemachineandtolocktheelectrical outletintheoffposition.
•Ifyouneedtoworkonacomputerthathasexposedelectricalcircuits,observethefollowingprecautions:
–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.
Remember:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.
–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour
pocketorbehindyourback. Remember:Theremustbeacompletecircuittocauseelectricalshock.Byobservingtheaboverule, youmaypreventacurrentfrompassingthroughyourbody.
–Whenusingatester,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor
thattester.
–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas
metalfloorstripsandmachineframes.
Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;theseinstructionsarein thesafetysectionsofthemaintenanceinformation.Useextremecarewhenmeasuringhighvoltages.
•Regularlyinspectandmaintainyourelectricalhandtoolstoensuretheyaresafetouse.
•Donotusewornorbrokentoolsandtesters.
Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.
•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsarewetfloors, non-groundedpowerextensioncables,conditionsthatmaycauseorallowpowersurges,andmissing safetygrounds.
•Donottouchliveelectricalcircuitswiththereflectivesurfaceofaplasticdentalmirror.Thissurfaceis conductive,andtouchingalivecircuitcancausepersonalinjuryanddamagetothecomputer.
•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating positionsinacomputer:
–Powersupplyunits
–Pumps
–Blowersandfans
–Motorgenerators
andsimilarunits.(Thispracticeensurescorrectgroundingoftheunits.)
•Ifanelectricalaccidentoccurs:
–Usecaution;donotbecomeavictimyourself.
4ideacentreAll-In-One910HardwareMaintenanceManual
–Switchoffpower.
–Sendanotherpersontogetmedicalaid.

Safetyinspectionguide

Theintentofthisinspectionguideistoassistyouinidentifyingpotentialhazardsposedbytheseproducts. Eachcomputer,asitwasdesignedandbuilt,hadrequiredsafetyitemsinstalledtoprotectusersand servicepersonnelfrominjury.Thisguideaddressesonlythoseitems.However,goodjudgmentshouldbe usedtoidentifypotentialsafetyhazardsduetoattachmentoffeaturesoroptionsnotcoveredbythis inspectionguide.
Ifanyhazardsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeandwhetheryou cancontinuewithoutfirstresolvingtheproblem.
Considerthefollowingitemsandthesafetyhazardstheypresent:
•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal electricalshock).
•Explosivehazards,suchasadamagedCRTfaceorbulgingcapacitor
•Mechanicalhazards,suchaslooseormissinghardware
Theguideconsistsofaseriesofstepspresentedasachecklist.Beginthecheckswiththepoweroff,and thepowercorddisconnected.
Checklist:
1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).
2.Power-offthecomputer.Disconnectthepowercord.
3.Checkthepowercordfor:
a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground
continuityfor0.1ohmorlessbetweentheexternalgroundpinandframeground.
b.Thepowercordshouldbetheappropriatetypeasspecifiedinthepartslistings.
c.Insulationmustnotbefrayedorworn.
4.Removethecover.
5.Checkforanyobviousalterations.Usegoodjudgmentastothesafetyofanyalterations.
6.Checkinsidetheunitforanyobvioushazards,suchasmetalfilings,contamination,waterorother liquids,orsignsoffireorsmokedamage.
7.Checkforworn,frayed,orpinchedcables.
8.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingelectrostaticdischarge-sensitivedevices

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects. ProtectagainstESDdamagebyequalizingthechargesothatthecomputer,thepart,theworkmat,andthe personhandlingthepartareallatthesamecharge.
Notes:
1.Useproduct-specificESDprocedureswhentheyexceedtherequirementsnotedhere.
2.MakesurethattheESDprotectivedevicesyouusehavebeencertified(ISO9000)asfullyeffective.
WhenhandlingESD-sensitiveparts:
Chapter2.Safetyinformation5
•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.
•Avoidcontactwithotherpeoplewhilehandlingthepart.
•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.
•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeeven whenyouarewearingawriststrap.
•Usetheblacksideofagroundedworkmattoprovideastatic-freeworksurface.Thematisespecially usefulwhenhandlingESD-sensitivedevices.
•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecific servicerequirement.
Note:TheuseofagroundingsystemisdesirablebutnotrequiredtoprotectagainstESDdamage.
–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.
–UseanESDcommongroundorreferencepointwhenworkingonadouble-insulatedor
battery-operatedsystem.Y oucanusecoaxorconnector-outsideshellsonthesesystems.
–Usetheroundground-prongoftheACplugonAC-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper groundingoftheelectricaloutletcanbeverifiedbyacertifiedelectrician.

Safetynotices

TheCAUTIONandDANGERsafetynoticesinthissectionareprovidedinthelanguageofEnglish.
DANGER
Electricalcurrentfrompower,telephoneandcommunicationcablesishazardous.
Toavoidashockhazard:
Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconfiguration ofthisproductduringanelectricalstorm.
Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.
Connectanyequipmentthatwillbeattachedtothisproducttoaproperlywiredoutlet.
Whenpossible,useonehandonlytoconnectordisconnectsignalcables.
Neverturnonanyequipmentwhenthereisevidenceoffire,water,orstructuraldamage.
Disconnecttheattachedpowercords,telecommunicationscables,networkcables,andmodem
cablesbeforeyouopenthedevicecovers,unlessinstructedotherwiseintheinstallationand configurationprocedures.
Connectanddisconnectcablesasdescribedinthefollowingtablewheninstalling,moving,or openingcoversonthisproductorattacheddevices.
6ideacentreAll-In-One910HardwareMaintenanceManual
ToConnect
1.TurneverythingOFF .
2.First,attachallcablestodevices.
3.Attachsignalcablestoconnectors.
4.Attachpowercordstooutlet.
5.TurndeviceON.
ToDisconnect
1.TurneverythingOFF .
2.First,removepowercordsfromoutlets.
3.Removesignalcablesfromconnectors.
4.Removeallcablesfromdevices.
CAUTION: Whenreplacingthelithiumbattery,useonlyPartNumber45C1566oranequivalenttypebattery recommendedbythemanufacturer.Ifyoursystemhasamodulecontainingalithiumbattery,replace itonlywiththesamemoduletypemadebythesamemanufacturer.Thebatterycontainslithiumand canexplodeifnotproperlyused,handled,ordisposedof.
Donot:
•Throwintoorimmerseinwater
•Heattomorethan100°C(212°F)
•Repairordisassemble
Disposeofthebatteryasrequiredbylocalordinancesorregulations.
CAUTION: Whenlaserproducts(suchasCD-ROMs,DVD-ROMdrives,fiberopticdevices,ortransmitters)are installed,notethefollowing:
•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.
•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecifiedherein mightresultinhazardousradiationexposure.
DANGER
SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:
Thesediodesemitradiationwhenopen.Donotstareintothebeam,donotviewdirectlywith opticalinstruments,andavoiddirectexposuretothebeam.
Chapter2.Safetyinformation7
≥18kg(37lbs)≥32kg(70.5lbs)≥55kg(121.2lbs)
1
2
CAUTION: Usesafepracticeswhenlifting.
CAUTION: Thepowercontrolbuttononthedeviceandthepowerswitchonthepowersupplydonotturnoff theelectricalcurrentsuppliedtothedevice.Thedevicealsomighthavemorethanonepower cord.Toremoveallelectricalcurrentfromthedevice,ensurethatallpowercordsaredisconnected fromthepowersource.
CAUTION: Donotplaceanyobjectweighingmorethan82kg(180lbs.)ontopofrack-mounteddevices.
8ideacentreAll-In-One910HardwareMaintenanceManual

Chapter3.Generalinformation

Thischapterprovidesgeneralinformationthatappliestoallcomputermodelscoveredbythismanual.
Specifications
Thissectionliststhephysicalspecificationsforyourcomputer.
Thissectionliststhephysicalspecificationsforyourcomputer.
TypeideacentreAll-In-One910
Thissectionliststhephysicalspecifications.
Environment
Airtemperature:
Operating:10°to35°C
Transit:-20°to55°C
Humidity:
Operating:35%to80%
Transit:20%to90%(40°C)
Altitude:86KPato106KPa
Electricalinput:
Inputvoltage:90V-264V(AC)
Inputfrequency:47Hz-63Hz
©CopyrightLenovo2016
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10ideacentreAll-In-One910HardwareMaintenanceManual

Chapter4.GeneralCheckout

Attention:Thedrivesinthecomputeryouareservicingmighthavebeenrearrangedorthedrivestartup
sequencemayhavebeenchanged.Beextremelycarefulduringwriteoperationssuchascopying,saving,or formatting.Dataorprogramscanbeoverwrittenifyouselectanincorrectdrive.
Generalerrormessagesappearifaproblemorconflictisfoundbyanapplication,theoperatingsystem,or both.Foranexplanationofthesemessages,refertotheinformationsuppliedwiththatsoftwarepackage.
Usethefollowingproceduretohelpdeterminethecauseoftheproblem:
1.Power-offthecomputerandallexternaldevices.
2.Checkallcablesandpowercords.
3.Setalldisplaycontrolstothemiddleposition.
4.Power-onallexternaldevices.
5.Power-onthecomputer.
•Lookfordisplayederrorcodes.
•Lookforreadableinstructionsoramainmenuonthedisplay.
Ifyoudidnotreceivethecorrectresponse,proceedtostep6.
Ifyoudidreceivethecorrectresponse,proceedtostep7.
6.Ifoneofthefollowinghappens,followtheinstructiongiven:
•IfthecomputerdisplaysaPOSTerror,goto“POSTerrorcodes” .
•Ifthecomputerhangsandnoerrorisdisplayed,continueatstep7.
7.Iftheteststopsandyoucannotcontinue,replacethelastdevicetested.
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12ideacentreAll-In-One910HardwareMaintenanceManual
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